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this service will depend on the kind of program you have purchased and the destination you have chosen if you purchase on url, you can verify if the package you want to buy includes a transfer service by clicking on conditions if you have already purchased your package, you can check the receipt sent to you after your purchase latam travel services are only available in argentina, chile, colombia and peru your opinion is important to us;;

if you present any symptoms at the airport, you must go immediately to the closest medical center if you present any symptoms on the flight, you must report it as soon as possible to the flight crew. we have a special procedure to isolate any passengers with symptoms on board your opinion is important to us;;

the airplanes are being fumigatedsterilized in accordance with the normal protocols of the company. additionally, our airplanes have an air recycling system that recycles airplane air every 3 minutes using hepa high-efficiency particulate air filters, which capture viruses and particles. we are also taking additional measures in response to the covid-19, as follows to find out more about the policies on flexibility and precautions that we have taken in response to the coronavirus outbreak, please go to our section with important information about covid-19 your opinion is important to us;;

the new latam terminal at jfk airport in new york is number 4. passengers who may suffer with disruptions due to the change of terminal will be appropriately contacted and assured alternative flights moreover, from february 1, 2020, passengers in the platinum, black and black signature categories and those traveling in business class can use the delta vip lounge in terminal 4 of the john f. kennedy international airport in new york, to which the rest of delta's airports in the united states will gradually be added your opinion is important to us;;

your benefits will remain valid until april 30, 2020. from that date, agreements with most of one world airlines will be maintained until at least until september 2020, with the exception of american airlines until april 30, 2020, vip lounges of all one world carriers can be accessed. from that date on, with the exception of the vip lounges of american airlines, passengers can continue to access latam's own lounges and those of other one world alliance carriers, as before at the same time, as of february 1st, 2020, latam will have an agreement with delta to give access to its vip lounge in terminal 4 of the john f. kennedy international airport new york, gradually including the rest of the airports where delta operates in the united states your opinion is important to us;;

until april 30, 2020, the accumulation of qualification points is still possible with all one world airlines. after that date, latam will maintain the option of accumulating and redeeming miles with british airways, iberia, qantas, cathay pacific, qatar airways, japan airlines, finnair, siberian, royal jordanian, srilankan airlines and malaysia airlines but not with american airlines although latam will no longer belong to the one world alliance, any latam pass milespoints or qualification points you accumulate on all your trips purchased until april 30 will be reflected in your my latam pass account, even if you travel after that date in addition, we will maintain agreements with most one world airlines until at least september 2020, with the exception of american airlines, so you will maintain current conditions until april 30, 2020, earning qualifying points is still possible in order to maintain and upgrade your category with all one world airlines. after that date, latam will maintain the option of obtaining qualification points per flight with british airways, iberia, qantas, cathay pacific, qatar airways, japan airlines, finnair, siberian, royal jordanian, srilankan airlines and malaysia airlines but not with american airlines at the same time you will continue to accumulate mileslatam pass points and qualification points on flights purchased until april 30, even if you travel after that date on any one world airline the conditions of your tickets purchased or redeemed with latam pass milespoints on one world airlines until april 30 will not change, even if you fly after that date from that date, agreements with most of alliance one world airlines will be maintained until at least until september 2020, with the exception of american airlines your opinion is important to us;;

this new alliance with delta will allow latam airlines to expand and improve the benefits for its passengers, in order to provide a better experience and a more powerful loyalty program for the region. it seeks to provide a broader network of connectivity between latin america and north america. thus, once the required regulatory requirements are met, the possibility of combining two complementary networks will be opened to offer greater connectivity between both regions and with access to over 400 destinations around the world benefits that this alliance will bring you the new alliance with delta will allow latam to expand and improve the network of benefits and connectivity between south america and north america, allowing for the creation of the most powerful loyalty program in the region. in addition, and thanks to this alliance, the network of destinations will be expanded, adding more than 400 around the world together with delta, a leading airline in customer experience, we work to comply with the requisite regulatory agreements. once signed, we will announce the benefits and advantages you will have with this alliance when the frequent flyer agreement with delta is implemented during the first half of 2020 and subject to regulatory approval, benefits may be accessed with delta according to the fare conditions and the frequent flyer program category. these benefits will be shared in a timely manner your opinion is important to us;;

if you have not received an e-mail with instructions on how to recover your code within 15 minutes after having initiated the recovery process, check your spam folder. the code we will send is valid for 30 minutes, starting from when you requested it. if your e-mail has changed, update your details and try again your opinion is important to us;;

multiplus and latam pass have come together to offer you the largest and best frequent flyer program in latin america. but don't worry, the benefits and products you acquired with multiplus are still the same. the validity of your points and our program rules haven't changed either the change will bring about a wider range of benefits so you can have a unique experience. we've even included a special service channel to help answer your questions we'll do anything to help make your dreams come true! if you redeem points latam pass, for more information click here if you redeem latam pass miles, for more information click here your opinion is important to us;;

we want to protect your account and ensure your information is not misused. that is why you will receive two passwords when you sign up one to log into the website that contains 6 characters numbers and letters and another for telephone service with the contact center, made up of 4 numbers. with your access password you can review your account statement, category, redeem tickets, products and services, etc. with the service password you can authenticate redeeming miles or points for tickets on other channels. remember that never latam will request your passwords by e-mail or phone. let us know if you receive any suspicious communications your opinion is important to us;;

as of may 11, 2020, the use of masks is mandatory on all our flights, both at the airport, and on board. this measure is intended to provide more security for our passengers and employees at the terminals, control will be done by the airport security area, which will prevent passengers from boarding without masks ahead, there will be a second control at the entrance of the aircraft and an additional check on board it is important that we respect this preventive measure for the safety of everyone no passenger will be allowed on the plane without properly using a mask, except infants 0-2 years people with medical conditions that makes the use of a mask impossible, must process a medical certification the use of masks will be made more flexible in the case of minors between the ages of 2-11 years your opinion is important to us;;

the use of face masks is mandatory in all latam flights. each passenger is responsible to bring their own mask for personal use and wear it properly, fully covering their nose and mouth authorized masks traditional surgical mask, n95 and kn95 type without valves, cloth mask with more than 1 protective layer unauthorized masks any face mask with valves, fabric handkerchiefs or bandanas, scarves or masks made of woven material wool-yarn, plastic mouth guard those masks or elements that do not appear in the list of masks authorized on latam flights are considered prohibited, without exceptions we ask our clients to use their mask correctly at all times and remove it only to ingest food and beverages for short periods of time we suggest following the manufacturer's recommendation regarding the time of use, remembering that a mask should be discarded and replaced if it becomes dirty, wet or deteriorated. always bring extra masks for replacement, especially for long-duration flights no customer may board the plane without a mask except infants from 0 to 2 years old or using it incorrectly. in the case of refusing to use it during the flight, you will be reported as an unruly passenger with the respective authorities those people who have a medical condition that makes it impossible to use it, must obtain a medical certification some countries have special rules about the type of masks allowed and additional elements. check your origin and destination country to check these additional rules in our interactive map. it is the passenger responsibility to check the information and comply with both local authorities and latam policy your opinion is important to us;;

many things have changed due to the current situation, affecting the opportunity to travel and accumulate qualifying points for access to elite categories, but we want to give you peace of mind the category of our elite members is guaranteed until march 2022 for more details on your qualification, check out my account your opinion is important to us;;

starting in june, we're gradually resuming our operation with new protocols and security standards so that you can travel with ease. check the list of international and national flights that are operational, which is updated every week your opinion is important to us;;

elite categories are valid for one calendar year, which starts on april 1st of the year after you earned the qualifying points and ends on march 31st of the subsequent year. for example, if a member moves up one elite category on october 15, 2018, their elite category is valid through march 31, 2020 your opinion is important to us;;

since 2019, in order to become an elite member of latam pass and have access to the exclusive benefits we have for you, you need to earn a minimum number of qualifying points in a calendar year. these are calculated using the number of dollars spent on the ticket purchase, minus fees, taxes and additional services. the amount you will earn depends on the multiplier of the destination. in other words, whether your flight is domestic or international your opinion is important to us;;

there are five elite categories gold, gold plus, platinum, black and black signature our elite latam pass members have access to exclusive benefits depending on their category, that make their trip a unique experience, such as cabin upgrades, bonuses for latam pass miles or latam pass points obtained, priority check-in, priority baggage, etc if you are a latam pass member, read more in the section how to become an elite member your opinion is important to us;;

it's a benefit for latam pass members where you can request to travel in a superior cabin premium economy or premium business on latam flights, as long as there are seats available it is also available for tickets redeemed with latam pass miles or points how can i request a cabin upgrade you can request a cabin upgrade with elite member coupons, after your check-in or through the upgrade option. you must ensure that you have the sufficient amount in coupons for the route you're flying, and have purchased your trip with the plus or top fares your priority level will depend on your elite member category, when you check-in and the availability of seats on your flight. if you're lucky, we will let you know of the results at the airport or via e-mail 12 hours before your trip please remember that once the upgrade is confirmed, changes or refunds cannot be made for more information, please visit the cabin upgrade section your opinion is important to us;;

you must be over 2 years age, regardless of your nationality or country of residence, and fill out the registration form your opinion is important to us;;

you can change your data through our digital channels by accessing my account, clicking on the my data menu and accessing the my registration menu. if you would like to change your e-mail address, phone number and address, click on the contact data tab, fill in the fields that need to be changed and click on save if you can t remember your password, click here and enter your latam pass number and registered e-mail address under i ve forgotten my password. if you no longer have access to your registered e-mail, click here, fill in the form and attach a scanned copy or photo of a valid document both sidesopen and proof of address dated within the last 6 months to enable us to proceed with the change your opinion is important to us;;

latam pass is frequent flyer program that encourage customer loyalty with exclusive benefits. with latam pass, you can earn latam pass miles or latam pass points to redeem for tickets, products and services, as well as enjoying exclusive benefits miles are valid for latam pass members in argentina, peru, ecuador, colombia, chile, uruguay, australia and new zealand. latam pass points are valid for members in mexico, paraguay, the united states, canada, brazil and europe your opinion is important to us;;

if you want the latest on all of our promos, you may enroll in our latam pass program to get offers sent to your e-mail address you can also follow our social networks or visit us at url, where you'll also find our latest sales your opinion is important to us;;

it is a charge applied to reservations that were not purchased at url this charge refers to an assisted service, and its amount may differ upon your country or the fare's route you may review charges for your country on the fare charges chart for united states, canada, united kingdom, australia, rest of europe, other countries and new zealand your opinion is important to us;;

yes there are, but please note that each product airfare, transfers, tours, and hotels may have different conditions for changes and refunds if you are unaware of your program's conditions, please review the details in the receipt sent to you after your purchase the latam travel services are only available in argentina, chile, colombia and peru your opinion is important to us;;

there is no discount as such, but there are special discounts for groups of 10 or more people. to access these fares, visit us at our service offices your opinion is important to us;;

we invite you to visit the section route map on our webpage to learn more about the destinations you can visit with us your opinion is important to us;

to ensure flight safety, the following items are not allowed to be carried in the cabin or in the aircraft hold electric skateboards hoverboards, single wheels, airwheels, mini-segway, balance wheel that work with lithium-ion batteries if for some reason you carry one of these elements and do not declare them, you are against the regulations of civil aviation your opinion is important to us;;

yes, you can take an urn, both in the cabin and in the airplane's hold, nevertheless, you must keep in mind that the transport is subject to the regulations of each country. therefore, you could need a death certificate and a cremation certificate, among other documents. also, urns are checked at security points to access boarding gates in each airport and may be opened by the security authorities we recommend that you contact the consulate of the country where you wish to travel to learn about the requirements and if you travel to brazil, check the anvisa agncia nacional de vigilncia sanitria the brazilian health regulatory agency website your opinion is important to us;;

we recommend taking valuable objects such as documents, money, jewelry, electronic items, etc. in the airplane cabin your opinion is important to us;;

this new function allows you to check luggage dimensions easily and graphically in this first version, the tool will only deliver a reference result, therefore the airport staff will continue to confirm if you can take your suitcase in the cabin with you for some time to come for this tool to work, you must have the latest version of the app installed, in addition to checking if your device is compatible. your opinion is important to us;;

a connection means that your trip has a stop where you have to change aircraft in order to reach your fi nal destination. in most cases, your baggage will be labeled to go directly to your fi nal destination, but on some routes the local authorities may ask you to collect your baggage so that it can be checked. we recommend that you pay attention to the announcements made by the cabin crew during the fl ight your opinion is important to us;;

if you purchased your ticket with us, the interlinear baggage policy applies. that is, the limit of baggage you can take will pertain to the most tolerant airline review all of the details of our policy in the section baggage among airlines your opinion is important to us;;

streamline your business process and connect with customers instantly and deliver efficient customer support through your existing web presence follow the available checklist to configure zoho salesiq for your website discuss, participate and view tips and tricks, and get involved in shaping the future of zoho salesiq checkout the latest feature releases and updates from zoho salesiq right here! check the status of all the salesiq services that you use for your business basic things for an operator to be familiar in salesiq dashboard to work efficiently to learn more about salesiq features and permissions available for an associate you can seamlessly integrate with other zoho apps and other external applications in a click learn more about javascript apis to customize your chat window learn more and explore new possibilities with salesiq rest apis with salesiq mobile sdk, you can implement the chat widget into your mobile app and connect with the visitors instantly display information related to a conversation and also do other related actions with widgets create and customize different forms in salesiq using deluge configure plug function with user-defined inputs and output to integrate other services with code less bot build your zobot assistant in the platform you are comfortable with. learn how to use deluge, dialogflow and zia platforms in salesiq a list of code samples to help you get started with building zobots on zoho salesiq platform build your smart support assistant that can simulate a conversation with a website visitor in natural language. learn how to configure and feed in information build your intelligent website assistant with our no-code bot building platform. learn how to configure and build your bot learn how to set up bots that work all day, and automate your workflow, to increase visitor interaction and thus lead conversion checkout the latest feature releases and updates in zoho salesiq's zobot right here! looking for salesiq old version guides?;;

ikea u.s. stores are now open and our top priority is the safety of our co-workers, customers and community. we are carefully and thoughtfully following guidance from all state and local authorities, and the guidelines provided by the cdc. to view stores hours, please visit your local store page. below you can find updates and information to help you shop safely in our stores update on stock availability at stores what to expect when you visit the store how should you prepare for your visit please check back often for updates on how ikea is responding to covid-19. read below for further details on delivery services and returns exchanges we look forward to welcoming customers back to our store locations soon and we thank you for your understanding q what are your hours of operation for the store and the restaurant? a hours of operation may vary per store. please visit your local store page for the most up-to-date store hours including holiday hours. q are wheelchairs available to customers? a all ikea store locations provide complimentary manual wheelchairs inside the store entrance. we do not offer motorized wheelchairs or scooters q what forms of payment do you accept? a. for online phone purchases home delivery we accept ikea gift cards with pin, american express, discover, mastercard, and visa we do not accept checks for any order type q how do i know if an item is in stock? a you will be notified if an item is out of stock during the checkout process. q can i have my items delivered? ikea offers a flat rate online delivery service to your home or business starting at 5 for small item shipping and 49 for large item delivery to your home or business and placed in the first dry room at no additional cost. q why is my item out of stock? a we strive to maintain availability of all items listed in our catalog. however, due to the success of a particular item or supply delays, it is possible that an item can be temporarily out of stock. most times, our store co-workers can provide delivery information on an out of stock item. ikea products are manufactured all over the world and there are many circumstances that can, at times, impact supply. for store product inquiries, simply go to the product page, choose your local ikea store, and then click on the check stock button. q what can i do if an item is out of stock? a ikea receives daily shipments of our products. if an item is out of stock, check the product page periodically for stock updates. quantities are updated throughout the day to reflect current stock levels together with our delivery service providers, we have updated our operating procedures to ensure the health and safety of our customers, co-workers and providers. we have temporarily changed our service and will now only deliver to the first dry room, as opposed to room of choice read ikea's delivery terms conditions in addition, as our service providers are taking additional precautions when performing deliveries, this could result in unexpected delays and we apologize for this inconvenience. please allow some time after your confirmed time window before contacting us q do you have a delivery service? a ikea offers a flat rate online delivery service to your home or business starting at 5 for small item shipping and 49 for large item delivery to your home or business and placed in your room of choice at no additional cost. if you choose to have your items delivered in-store, simply speak to an in store ikea co-worker for more details. for more information on our services click here. q if i place my order online, how long will it take to be delivered? a online delivery dates vary depending on your zip code. you will be provided with an estimated delivery date when you are checking out, before the order is completed. please note that this is not a guaranteed delivery date for your order. the delivery provider will contact you to confirm your delivery date and a 4 hour time window q how do i know what time the local delivery company will delivery my order? a the local delivery company will contact you the day before your scheduled delivery date to provide you with a four hour time frame q if i place my order online, how much is delivery? a we offer delivery prices starting at 5. to find out the online delivery cost for your order, add the intended items to your shopping cart, and enter your state and zip code into the delivery estimator in the shopping cart. q can i place an order online with a credit card with a foreign billing address? a if you would like to place an order using a foreign credit card, please contact us please call the ikea us contact center at 1-888-888-4532. q how many gift cards can i use for an online order? a customers may use up to 4 ikea gift cards per online order. q can i use a store return card for an online purchase? a at this time, return cards can only be used at our local store locations. q how do i contact the carrier who will deliver to me? a the phone number for the delivery company that will deliver your merchandise will be found on your home delivery contract q what do i do if i need to cancel or reschedule my online order? a click here to manage, cancel or reschedule your order, or contact us by calling 888-888-4532. q an item is missing or damaged during my delivery. a please call the ikea us contact center at 1-888-888-4532 for questions about your delivery. a. a. expedited delivery is a delivery service that will allow our customers to make an online purchase which will be fulfilled and shipped by a store. this service is available in select locations customers with pending click collect orders will be notified by ikea customer service with a refund update and cancellation notification via email a click collect is available. shop url, add products to your shopping cart, and at checkout, select click collect to find a participating ikea store near you. we will prepare your order for pick up in the store you chose! q how long do i have to pick up my click collect order? a effective march 20, 2020, due the covid-19 pandemic, our click collect terms have been temporarily modified and you must pick-up your order on your pick-up date or your order will be cancelled and you will be refunded. q what terms and conditions apply for my click collect order? ikea delivery terms and conditions apply to click collect q what should i do if my item is damaged? a we will be happy to exchange it for you. if only one piece of the unit is damaged, call us within 365 days of the purchase with your receipt information and we will be happy to deliver the missing items within 7-10 days. q what should i do if i'm missing a part from my package? a first, please check to make sure that you have all of the packages for the item. some products come in several boxes, or are sold separately. you will find the number of packages required on the product label example box 12 and box 22. if you are missing a box or a part that should have been included inside the package simply call us with within 365 days of the purchase with your receipt information and we will be happy to deliver the missing items within 7-10 days. q i purchased an appliance from ikea and its missing a part. a if the appliance was purchased within 365 days, return back into the store location with your receipt and we will be happy to resolve your issue there. for missing parts of appliances, please provide the serial number of the item q if screws are missing in the package, can you send them to me? a only the screws referenced in the assembly instructions with 6 digit code can be ordered by calling 1-888-888-4532 or emailing us. the screws are then sent by mail within 10 days. if you need screws and other parts quickly, please visit the returns and exchanges department in your local ikea store with your receipt q the assembly instructions are missing from the package. a assembly instructions can be found on the website's product page on the right hand side q i don't have the middle support of my bed. was it missing from the package? a most ikea beds require the skorva midbeam. in store, this article is purchased separately from your bed frame and is communicated in the store on the price tag and product banners. please check your receipt to see if this item was purchased, if not return to your local ikea store to purchase this item. online orders will include the midbeam in a purchase of a bedframe, but is packaged separately q i purchased an appliance from ikea a couple years ago and it's not working. a for appliance help outside of 365 days, please contact whirlpool directly at 866 664-2449. for more information regarding our appliance warranty, please click here q i purchased an item in the store location, but i left it at the register. a if items are left behind in the store, we will do what we can to locate the missing goods. however, ikea is not liable for any loststolen or left behind merchandise once it is purchased at the register. please give us a call at 888-888-4532 within 24 hours of making your purchase so that we can attempt to locate the items q i purchased an item from ikea years ago, but i need replacement parts. a if the screws listed have a 6 digit part number, contact us and we are able to send them out free of charge within 10 days. however, if the parts do not have a 6 digit number, please visit the recovery section in our local store to see if they are available. q does ikea offer assembly service? a the booking for assembly through ikea is available in all locations. visit url to see if this service is available in your area. our products are designed to be assembled by you. that way, you'll save the most money. however, we've teamed up with taskrabbit to provide even more options to assemble your ikea furniture. a taskrabbit is a service platform that conveniently connects you with a network of independent'taskers' to handle everything from ikea furniture assembly to odd-jobs or errands. q is taskrabbit assembly available in my area? a taskrabbit assembly is available in most metro areas in the us. availability of taskers vary based on demand. visit url for a complete list of the metro areas q what is included in my assembly? a furniture assembly and mounting is available for most ikea items. taskers follow assembly instructions and will secure items to the wall when specified q when can i book my assembly? a book as early as tomorrow and up to 14 days in advance a your task is paid when the task is fully completed please visit our ikea warranties page. original receipt is required for any warranty claims if you're not totally satisfied with your ikea purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. you may also return open products within 180 days, with your proof of purchase, for a full refund we have suspended all removal services. pick-up of exchanges at customers' homes vary by market q what is the complete ikea return policy? a view the ikea return policy here q what if my item does not meet the return policy? a any situation that falls outside of the return policy will be handled on a case by case basis and requires a visual inspection of the item at your local store. any returns made without a receipt will be refunded the lowest selling price to a store credit. q how can i return items purchased online or over phone? a under normal circumstances, items can be returned to any ikea store location with proof of purchase for online and phone orders, your order confirmation will come via email. visit our returns page to find out the best way to return for you updated 1122020 ikea u.s. will not be participating in the global ikea buy back program at this time. please hold on to, or find other ways to donate, sell or recycle, your used ikea furniture at this time. the ikea website uses cookies, which make the site simpler to use. find out more about browser cookies.;;

our ikea stores, collection points and planning studios are temporarily closed. you can still browse for home inspiration, buy online, by phone or book an online planning appointment, and place orders for home delivery from 7 whatever you need, we've got the answers, the help and the services to make sure you have a great ikea experience.;;

our stores and planning studios are still closed, but you can find all the inspiration for your home on our website. buy online, on the ikea app or by phone and receive it at your home, collect at an ikea store or choose a pick-up point close to you service not available in braga store whatever you need, we've got the answers, the help and the services to make sure you have a great ikea experience.;;

below you'll find a few of our frequently asked questions. if you can't find an answer, you can always contact us or visit our knowledge base which has a more in depth collection of product information carex health brands products are distributed in national, regional and independent food, drug and mass retailers and also through wholesalers, distributors and medical dealers. call customer service at 1-800-526-8051 or email email for additional information many common parts can be found on our replacement parts section. if you don't see your particular part, please call customer service at 1-800-526-8051 or e-mail email carex health brands is made up of the following nationally distributed brands carex, apex, bed buddy, thera-medtm and thermipaqtm. our product categories include bathroom safety, mobility, personal care, enablers aids for daily living, medication organizers, health aids, hot cold therapy, bright light therapy, self-care products, in-home care and patient room equipment you can find this information on the website under technical specifications on a product information page, in our catalog or by calling customer service at 1-800-526-8051 or e-mailing email samples are available for our b2b customers. for additional information, call customer service at 1-800-526-8051 or email email please see our return policy located here url if you have not received your order or have discovered a discrepancy on your order, our representatives will gladly assist you. call customer service at 1-800-526-8051 or email email please call customer service at 1-800-526-8051 or email email carex health brands ships from multiple locations depending on the make-up of your order and the products' final destination. please see below for a general outline of how carex health brand products are shipped. for further shipping inquiries, please call customer service at 1-800-526-8051 or email email depending on your location, carex or bed buddy products will ship from one of these two locations sign-up for our newsletter and take advantage of what carex has to offer! carex health brands is a wholly-owned subsidiary of compass health brands. 2021 copyright carex health brands;;