Datasets:

Coldog2333

/

super_dialseg

like 1

[ "Hello, I would like to know Who is my student loan administrator?", "It is important to first know the role that student loan administrators play in the repayment process and which administrator handles your federal student loans.", "What should I do when I receive the welcome letter from my new administrator?", "You must do the following, do you want to know?", "no, i would like to know what happens if my loan is transferred to a new administrator?", "All of your loan information will be transferred from your assigned administrator to your new administrator, but you may only be able to view information online that covers the period since your new administrator took over your loans....", "And specifically, what do loan managers do?", "A loan servicer is a company we assign to handle billing and other services on your federal student loan on our behalf, at no cost to you.", "And do you know what happens if your circumstances change at any time during your refund period?\n", "if i wanted to know\n", "in that case your loan manager will be able to help you.\n", "And what else can my administrator help me with?\n", "Your loan servicer will work with you on repayment options such as income-based repayment plans and loan consolidation and help you with other tasks related to your federal student loans.\n" ]

[ 0, 1, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 1, 1, 2, 2, 2, 2, 2, 2, 2 ]

[ "Hello, I came here to learn more about my student loan servicer.", "Then you're in the right place. Here you can learn about the role that student loan servicers play in the repayment process and which servicer handles your federal student loans.", "If I contact you, can you tell my loan status?", "Yes, we can tell you your loan status.", "Can I also ask you about my bill?", "Yes, you can ask us about your bill.", "Is there a way to identify my servicer, too?", "Yes. We have a list of loan servicers for loans that the U.S Department of Education ED owns.", "Do you want to find out who your loan servicer is?", "Yes, exactly.", "In that case you can call the Federal Student Aid Information Center FSAIC at 1 - 800 - 433 - 3243.", "What if I have loans from the HEAL program, in default?", "Then you should contact the Debt Collection Center for help with account-related questions." ]

[ 0, 1, 0, 0, 0, 1, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 1, 1, 2, 2, 2, 2, 2, 3, 3 ]

[ "Hello, I would like to know Who is my student loan administrator?\n", "Of course, we can also help you learn about the role student loan administrators play in the repayment process and which administrator handles your federal student loans.\n", "Who should I contact for information on loans?\n", "Is your loan for the current or next school year?\n", "yes for the current school year\n", "In that case contact your school's financial aid office directly for information on\n", "Another question, these days a private company contacted me to ask me to pay the registration fees, is that normal?\n", "in that case it is not us, you must withdraw it is a scam.\n", "ok thanks for the warning, I'll keep that in mind. something else I would like to have more understanding of loan transfers, could you help me?\n", "Of course In some cases, we need to transfer loans from one administrator to another administrator.\n", "and can they transfer it to other administrators?\n", "If we transfer your federal student loans from one administrator to another administrator, your loans will remain the property of ED. Transferring to another servicer simply means that a new servicer will provide the support you need to fully repay your loans\n" ]

[ 0, 1, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 2, 2, 3, 3, 3, 3 ]

[ "What can I learn about my student loan servicer?", "You can learn about the student loan servicers and what role they play in the repayment process.", "What will happen if my loan is transferred to another loan servicer?", "You should receive an email or letter from your assigned servicer to tell you about the transfer.", "What if I have FFEL Program loans that are not owned by ED?", "Then you would need to contact your servicer for details about repayment options and tools.", "What if my federal student loan was transferred from one servicer to a different one?", "The transfer just means that a new servicer will provide the support you need to repay your loans; but is still owned by ED.", "What if I have FFEL Program loans not owned by ED and need to contact them?", "Do you need to contact your FFEL Program loans not owned by ED servicer?", "Yes, I do need to contact them about details.", "Then you should contact the servicer about the payment options and tools." ]

[ 0, 1, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 4, 4 ]

[ "hi", "For that kind of matters, you can use our information tools to determine which servicer handles your student loans.", "O.k, but what if my student loans are from a servicer which is not with the Department of Education?", "For those kind of loans, you'll have to contact the servicer itself to get any details about it and any other data related to repayment options and tools.", "Oh, i see. Well, i suppose that's what will be done. Hey, Can you explain to me what a servicer can do?", "Sure. As you probably know already, they are related to loans management, so in a formal way, they are companies that we assign to handle the billing and other services on your federal student loan on our behalf. That service is done without any cost for you.", "Just for checking, Have your current loan conditions changed lately?", "You know what?, I fact, they have change, yeah.", "Understood. In that case, you'll find that your loan servicer will be a great help to you.", "Well, I hope that be true, honest. So, going back a little, Can't you help me to know who's my servicer then?", "Not if your loan isn't owned by ED. But, if happens that you have a loan owned by the Department of Education, then you can make use of the following number for the Federal Student Aid Information Center: 1-800-433-3243-", "O.K., got it. I can be handy, i guess. Look, I'm not saying it's my case, but what can I do if lets say, I'm still going to classes and got this disbursed loan?", "Well, if that happened and you still need a loan, you should then keep your information updated on your school and to contact your loan servicer, so they can be aware of the situation." ]

[ 0, 1, 0, 1, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 2, 2, 2, 2, 2, 3, 3, 4, 4 ]

[ "Hi, I need to know who my loan manager is, please.", "This loan servicer is intended to manage your federal student loans", "What requirements should be managed for non-ED loans?", "FFEL Program loans are unrelated to others", "The FFEL Program loan is linked to ED", "Your administrator must have all this information at hand", "Those loans is for this or the other year?", "Your school's financial aid office must have that information", "Can the school be the entity that administers my loans?", "Yes of course, contact that one among them they have the information", "Do I have to pay federal student loan assistance?", "Avoid making any type of payment, otherwise you must withdraw." ]

[ 0, 1, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "Hello, i'm about to start my loan repayment and was told about some counseling, Would you help me there, please?", "O.k, lets check. You probably mean Exit Counseling. Are you familiarized with that figure?", "No, i'm afraid not.", "O.K. Do you even know if you are eligible to that option?", "Ah, yeah, yeah. That i read about it. I think it has to do with folks that have taken loans or something, right?", "Well, yeah, kinda. It is meant for those students who have received a loan, under the subsidized, unsubsidized or plus options, but have graduated or leave school.", "Yeah, see? I told you i knew something. Anyway, what would i need to get that counseling thing?", "Is quite simple, really. All you need is to have your verified Federal Student Aid ID.", "Oh, really?. And that would be all you'll ask? Then what?", "Then, you can go through all the proper process to to the Exit Counseling, no more or less.", "So, sorry, but i wasn't paying too much attention. For which circumstances is this counseling valid?", "No problem. As said before, Exit Counseling applies If you: Drop below half-time enrollment; Graduate or Leave School." ]

[ 0, 0, 1, 0, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 2, 1, 3, 3, 3, 2, 4, 4 ]

[ "Hello, how you doing? Please i need some guidance about the exit counseling option, because i'm on a Federal Loan program.", "Greetings. Lets see. Do you know anything about Exit Couseling?", "No, sorry, but i don't too much of it.", "But you are aware about who are supposed to go through it?", "Oh yeah, I was told that it goes for those who have a federal loan but has some kind of specifics conditions, is that right?", "You're not mistaken. Effectively, Exit Counseling is reserved for those students who want to prepare themselves for repaying their loans, being these from federal programs. In any case, you must go through counseling each time you drop below half-time enrollment, you graduate or you leave the school.", "Oh, i see. It seems wider that i thought. This counseling takes too long to do it?", "Not at all. It is a very simple process. Most people just need about 20 or 30 minutes to successfully complete the counseling session.", "Wow, not much time. I like that. So, what kind of documentation do i need to gather for counseling?", "Not much as you think. Only necessary document you'll need is your FSA ID.", "Really? That's wonderful. So, just checking, this option is mainly for preparation for repay loans, isn't?", "Totally right. It means to give you guidance on how to repay those loans you have." ]

[ 0, 0, 1, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "What exactly is Exit Counseling?", "Has someone explained to you what Exit Counseling is pertaining to your federal student loan?", "No one has explained to me what Exit Counseling is?", "Do you know that you are supposed to complete Exit Counseling because you have received a subsidized, unsubsidized or PLUS loan under the Direct Loan Program?", "No, I was never told about Exit Counseling and that I should complete it.", "Do you know how long it would take for the entire Exit Counseling session?", "No, I do not know how long the session would take.", "Do you know what you need to complete the session?", "Yes, I know I need my Verified FSA ID.", "Yes, you are correct that you need a Verified FSA ID.", "Who should complete the Exit Counseling?", "Students who have received a subsidized, unsubsidized or PLUS loan under the Direct Loan Program or FFEL Program will have to complete the exit counseling the graduate, or leave the school." ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 4, 3, 5, 5 ]

[ "need exit counseling info", "Would you like to know more about Exit Counseling?", "yes please", "Exit counseling provides information to prepare you to repay your federal student loan.", "Do I need the counseling for any loan?", "If you have received a subsidized, unsubsidized or PLUS loan under the Direct Loan Program or the FFEL Program, you must complete exit counseling when certain events occur.", "will I need to do it?", "If you have received a subsidized, unsubsidized or PLUS loan under the Direct Loan Program or the FFEL Program, you must complete exit counseling each time you drop below half-time enrollment, graduate, or leave school. ", "how much time does this take up?", "You must complete the process in a single session that lasts around 20-30 minutes.", "what will I need to bring with me?", "You will need a verified FSA ID" ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 1, 1, 0, 2, 1, 3, 2, 4, 4 ]

[ "Can you please tell me about exit counseling? ", "Are you preparing to repay a federal student loan? ", "I am indeed preparing to pay off my loan. ", "Exit counseling provides important information to prepare you to repay your federal student loan. ", "Have you received a subsidized, unsubsidized or PLUS loan under the Direct Loan Program or the FFEL Program? ", "Yes, I have. ", "If you have received a subsidized, unsubsidized or PLUS loan under the Direct Loan Program or the FFEL Program you must complete the exit counseling. ", "How long does the counseling process take? ", "The entire counseling process must be completed in a single session and most people complete it in twenty to thirty minutes. ", "Do I need anything with me in order to complete the counseling? ", "You will need your verified FSA ID. ", "Who should complete this exit counseling? ", "It should be completed by students who have received subsidized, unsubsidized or PLUS loans under the Direct Loan Program or the FFEL Program each time they drop below half-time enrollment, graduate, or leave school. " ]

[ 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 1, 1, 1, 1, 1, 0, 2, 1, 3, 2, 4, 4 ]

[ "I've heard about exit counseling and I came here wanting to know what exactly that is and how it works. Can you please tell me more about it?", "Of course. Are you wondering what exit counseling is?", "Yes, like I mentioned above.", "Well, exit counseling provides important information to prepare you to repay your federal student loan.", "What if I have received a PLUS loan under the Direct Loan Program?", "In that case you must complete exit counseling each time you drop below half-time enrollment, graduate or leave the school.", "Wait, I have to complete exit counseling when graduating, too?", "Yes, you do.", "That's interesting, didn't know that. And who needs to complete exit counseling?", "Students who have received a subsidized, unsubsidized or PLUS loan under the Direct Loan Program or the (FFEL) Program, must complete exit counseling each time they drop below half-time enrollment, graduate, or leave school.", "Do I also need a verified FSA ID for this?", "Yes, you need a verified FSA ID." ]

[ 0, 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 1, 1, 1, 1, 0, 2, 1, 3, 3 ]

[ "Why do I need exit counseling when dealing with federal student aid?", "Do you know what Exit Counseling is?", "Actually, I do not know exactly what it is.", "Do you know who should complete the exit counseling?", "Yes, I know I am supposed to complete it but not why.", "It is a step required for students who leave school, graduate, or fall below half-time student for PLUS loan, subsidized or unsubsidized loan under the Direct Loan Program or the FFEL Program.", "What information does exit counseling provide?", "Exit counseling gives important information that helps you prepare to repay your federal student loan.", "How do I complete exit counseling online?", "You would look under Complete Exit Counseling and then log in to start.", "What if I leave school do I need exit counseling?", "Yes, it is one of the reasons you would need exit counseling." ]

[ 0, 0, 1, 0, 0, 1, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 2, 1, 3, 3, 3, 3, 3, 3 ]

[ "exit counseling info", "Did you want to know what Exit Counseling is?", "yes", "Exit counseling provides important information to prepare you to repay your federal student loan ", "Have you received a subsidized, unsubsidized or PLUS loan under the Direct Loan Program or the FFEL Program?", "no, just wanted to be prepared", "what will I need to have to do this counseling?", "You will need a verified FSA ID", "who needs to complete the exit counseling?", "Students who have received a subsidized, unsubsidized or PLUS loan under the Direct Loan Program or the FFEL Program, must complete exit counseling each time they drop below half-time enrollment, graduate, or leave school. ", "will I need this if I drop out without finishing or I transfer?", " Yes, you must complete exit counseling each time you leave school." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 1, 1, 0, 2, 1, 3, 2, 4, 4 ]

[ "I need some information about the Graduated Repayment Plan.", "I can assist you with that. The Graduated Repayment Plan allows you to start your loan with smaller payments that will increase every two years. You will make these payments for up to 10 years, depending on the amount of your loan.", "Are you considered low income right now, but expect your income to increase over time?", "No, I'm not considered low income.", "Do the payments differ for someone with a direct consolidation loan?", "Yes. The length of your repayment period will depend on the amount of your total education loan debt.", "What is the Loan Simulator?", "The loan simulator allows you to get an estimate of your payment amount. Be aware that this is just an estimate and you should contact your loan servicer to figure out the best loan repayment plan for you.", "What type of loans are eligible for the Graduated Repayment Plan?", "Loans taken under the William D. Ford Federal Direct Loan Program and the Federal Family Education Loan Program are eligible for this plan. ", "Where can I find more information on eligible federal loans?", "You can find a list of loans under the William D. Ford Federal Direct Loan Program and FFEL Program on our website." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 3, 3 ]

[ "I heard about a repayment plan which isn't all at once and would like information.", "Yes the Graduated Repayment Plan starts with lower payments that increase every two years, and payments are made for up to 10 years between 10 and 30 years for consolidation loans.", "Are you in a low paying job?", "Yes and I was worried about being hampered by huge debt repayment.", "Well if your income is low now but you expect it to increase steadily over time, this plan may be right for you.", "Are all Federal Student Aid eligible for this graduated repayment?", "A list of loans from the William D. Ford Federal Direct Loan Program and the Federal Family Education Loan FFEL Program which are eligible for the Graduated Repayment Plan can be found here.", "Does the list include the Direct Subsidized Loans?", "Yes it is eligible.", "How often must I make a payment my loan?", "You must make monthly payments.", "Are there criteria for the amount that I must pay?", "Yes, for example, your monthly payments will never be less than the amount of interest that accrues between your payments and they won't be more than three times greater than any other payment." ]

[ 0, 0, 0, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "Hello, I would like to obtain information about The Graduate Payment Plan\n", "Payments are made for up to 10 years between 10 and 30 years for consolidation loans.\n", "Are your income low now?\n", "yes", "If your income is low now, but you expect it to increase steadily over time, this plan may be right for you.\n", "What type of loans can I be eligible for?\n", "The following loans from the William D. Ford Federal Direct Loan Direct Program and the FFEL Federal Family Education Loan Program are eligible for the Graduated Repayment Plan:\n", "What type of loans can I be eligible for?\n", "The following loans from the William D. Ford Federal Direct Loan Direct Program and the FFEL Federal Family Education Loan Program are eligible for the Graduated Repayment Plan:", "What programs are eligible for the Graduate Payment Plan?\n", "William D. Ford Federal Direct Loan Direct Program and Federal Family Education Loan Program FFEL\n", "And what about the monthly payments for consolidation loans?\n", "of course we can help you with your monthly payments\n" ]

[ 0, 0, 0, 0, 1, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 1, 1, 1, 1, 2, 2 ]

[ "Hello, I would like to know what the Graduate Payment Plan is like\n", "Of course Payments are made for up to 10 years between 10 and 30 years for consolidation loans\n", "Your income is low now, but do you expect it to increase steadily over time?", "no", "and how are the monthly payments in this plan?", "Under this plan, your monthly payments start low and increase every two years", "And how is the monthly payments for consolidation loans?", "your payments are monthly", "What if I have a direct consolidation loan?", "If you have a Direct Consolidation Loan or an FFEL Consolidation Loan, the length of your repayment period will depend on the total amount of your education loan debt.] This total education loan debt includes the amount of your consolidation loan and your other student loan debt....", "What if I have other loan debts?", "Be sure to include those loans in your consolidation application in the section to list the loans that you do not want to consolidate, but want to consider in determining your repayment period." ]

[ 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "I need some information about the Graduated Repayment Plan.", "Allow me to assist you with that. Under the Graduated Repayment Plan, payments start low and increase every two years. These payments will be made for up to 10 years.", "Are you considered low income, but expect your income to increase over time?", "Yes. I'll be making more money later on.", "Great. This plan could be right for you.", "Are FFEL Consolidation Loans eligible for this plan?", "Yes, they are.", "What other loans are eligible?", "Most loans from the William D. Ford Federal Direct Loan Program and the FFEL Program are eligible for this plan.", "Can I use the loan simulator to estimate my payments under the Graduated Repayment Plan?", "Absolutely. We recommend that you use our loan simulator before you contact your loan servicer.", "How will my payments differ with a FFEL Consolidation Loan?", "In this case, the length of your repayment period would be determined by the amount of your total education loan debt. This includes your consolidation loan and any other student loan debt." ]

[ 0, 0, 0, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "I heard my payments on a graduated repayment plan will go higher so I wanted to know when that will happen", "Payments will increase every two years", "Do you expect your income to increase steadily over time?", "no, not the way things are in the economy today", "how much can the payments increase?", "They won't be more than three times greater than any other payment", "is this true for the unsubsidized stafford loan?", "Yes, Unsubsidized Federal Stafford Loans are eligible for the Graduated Repayment Plan", "how long will I have to make payments?", "Monthly payments are made for up to 10 years for all loan types except Direct Consolidation Loans and FFEL Consolidation Loans", "would a direct unsubsidized loan also be eligible for this repayment plan?", "Yes, Direct Unsubsidized Loans are eligible for the Graduated Repayment Plan" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "Hello, I would like you to help me choose the direct loan MPN\n", "are you an undergraduate student?\n", "yes", "in that case Use this MPN for Direct Subsidized Loans or Unsubsidized Direct Loans available to eligible undergraduate students.\n", "okay. and after logging in what should I do?\n", "you must click on View demo\n", "okay. And could you tell me what a Master Note (MPN) is?\n", "The Master Promissory Note MPN is a legal document that promises to pay your loan and accrued interest and fees to the US Department of Education.\n", "and is there something for parents of college students?\n", "Of course Use this MPN for direct PLUS loans available to eligible parents of eligible dependent undergraduate students.\n", "and can i receive more than one loan?\n", "You may receive more than one loan under an MPN over a period of up to 10 years to pay for your or your child's educational costs, provided the school is authorized to use the MPN in this manner and chooses to do so. The school will inform you what loans, if any, you are eligible to receive.\n" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "Where do I get started to learn more about the loan master promissory note", "Are you an undergraduate student?", "yes", "You would select the option for MPN for Direct Subsidized Loans or Direct Unsubsidized Loans available to eligible undergraduate students ", "what kind of info will it have?", "You can view a demonstration to help you out", "will I also get more info with my promissory note?", "Yes, it explains the terms and conditions of your loan", "where can I log in and do more?", "I can give you a link so you can Log In", "what's the use of the promissory note?", "It is a legal document in which you promise to repay your loan and any accrued interest and fees to the U.S. Department of Education." ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 1, 1, 0, 2, 1, 3, 2, 4, 4 ]

[ "Hello, I would like you to help me choose the direct loan MPN\n", "are you an undergraduate student?\n", "no", "Are you a graduate / professional student?\n", "yes", "Find and use the MPN you need as a graduate or professional degree student to obtain federal student loans. Graduate / professional students may be eligible for unsubsidized direct loans, direct PLUS loans, or both. You must complete an MPN for each type of loan you want to receive.\n", "Can you tell me what a Master Note is?\n", "The Master Promissory Note MPN is a legal document that promises to pay your loan and accrued interest and fees to the US Department of Education.\n", "And what about the parents of a university student?\n", "Use this MPN for direct PLUS loans available to eligible parents of eligible dependent undergraduate students.\n", "and can i receive more than one loan?\n", "It also explains the terms and conditions of your loan. You may receive more than one loan under an MPN over a period of up to 10 years to pay for your or your child's educational costs, provided the school is authorized to use the MPN in this manner and chooses to do so. The school will inform you what loans, if any, you are eligible to receive.\n" ]

[ 0, 0, 1, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "hello could you help me choose the direct loan MPN\n", "Of course are you an undergraduate student?\n", "yes", "in that case Use this MPN for Direct Subsidized Loans or Unsubsidized Direct Loans available to eligible undergraduate students.\n", "and what should I do after logging in?\n", "after starting the section you must go to the section See demo\n", "okay. Could you also tell me what a master promissory note is?\n", "Of course The Master Promissory Note MPN is a legal document that promises to pay your loan and accrued interest and fees to the US Department of Education.\n", "What if I'm a graduate student already?\n", "Find and use the MPN you need as a graduate or professional degree student to obtain federal student loans. Graduate / professional students may be eligible for unsubsidized direct loans, direct PLUS loans, or both. You must complete an MPN for each type of loan you want to receive.\n", "where can i find more information?\n", "for More information Sign in to select the MPN type\nOMB No. 1845-0007 Form approved" ]

[ 0, 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 1, 1, 0, 2, 1, 3, 3, 3, 3 ]

[ "hello could you help me to choose the MPN of direct loan that I want to obtain\n", "are you an undergraduate student?\n", "yes", "In that case Use this MPN for Direct Subsidized Loans or Unsubsidized Direct Loans available to eligible undergraduate students.\n", "ok and could you tell me what a Master Note is?\n", "Of course The Master Promissory Note MPN is a legal document that promises to pay your loan and accrued interest and fees to the US Department of Education.\n", "Where can I see more information on the page?\n", "click on View demo there will have more information\n", "and is that MPN legal?\n", "The Master Promissory Note MPN is a legal document that promises to pay your loan and accrued interest and fees to the U.S. Department of Education.\n", "and what does that document do?\n", "It is a legal document in which you promise to pay your loan and the accrued interest and fees to the US Department of Education.\n" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 4, 4, 4 ]

[ "hello could you help me to choose the MPN of direct loan that I want to obtain\n", "are you an undergraduate student?\n", "no", "a graduate / professional student?\n", "no", "father of a college student?\n", "yes", "Use this MPN for direct PLUS loans available to eligible parents of eligible dependent undergraduate students.\n", "okay. and could you tell me what a Master Note is?\n", "The Master Promissory Note MPN is a legal document that promises to pay your loan and accrued interest and fees to the U.S. Department of Education.\n", "and is this document legal?\n", "Of course The Master Promissory Note MPN is a legal document\n" ]

[ 0, 0, 1, 0, 1, 0, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 1, 3, 3, 2, 4, 4, 4, 4 ]

[ "Hello, could you help me choose the direct loan MPN that I want to obtain?\n", "are you an undergraduate student?\n", "yes", "In that case Use this MPN for Direct Subsidized Loans or Unsubsidized Direct Loans available to eligible undergraduate students.\n", "ok and what else do you recommend me right now?\n", "it is important that you search More information on the page\n", "ok, and could you give me more information about what is a Master Note?\n", "The Master Promissory Note MPN is a legal document that promises to pay your loan and accrued interest and fees to the U.S. Department of Education.\n", "and could I receive more than one loan?\n", "You may receive more than one loan under an MPN over a period of up to 10 years to pay for your or your child's educational costs, provided the school is authorized to use the MPN in this manner and chooses to do so. The school will inform you what loans, if any, you are eligible to receive.\n", "okay. And what about a graduate student?\n", "Find and use the MPN you need as a graduate or professional degree student to obtain federal student loans. Graduate / professional students may be eligible for unsubsidized direct loans, direct PLUS loans, or both. You must complete an MPN for each type of loan you want to receive.\n" ]

[ 0, 0, 0, 0, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 1, 1, 0, 2, 2, 2, 1, 3, 3 ]

[ "How do I choose the correct Direct Loan MPN within the FSA application process?", "Are you currently an undergraduate student?", "Yes I am", "You then use this particular MPN for Direct Subsidized Loans or Direct Unsubsidized Loans which are available to eligible undergraduate students", "What if I am a Graduate or a Professional Student?", "You then need to locate the correct MPN which will allow you to borrow federal student loans. This category of student can be eligible for Direct Unsubsidized Loans, Direct PLUS Loans or both. An MPN is needed for each loan type that you intend to avail of", "What is a Master Promissory Note (MPN)?", "The MPN is a legal document which outlines that you promise to repay your loan and any interest and fees to the US Department of Education", "What if I am a parent of an undergraduate student, does this make any difference to the MPN process?", "In this situation, you use the PLUS MPN for Direct PLUS Loans which are available to parents of undergraduate students", "What is contained within an MPN when applying for federal student aid?", "The MPN includes the terms and conditions of the loan that you receive. You are entitled to receive more than one loan under an MPN over a period of 10 years, which can be used to pay for your or your child's educational costs. This is provided your school is authorized to use the MPN in this way. Your school will be able to inform you which loans, if any, you are eligible to receive" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "hi could you help me How to correct or update your FAFSA application\n", "Of course Learn what types of fixes and updates you can make and how to make them\n", "And what kind of changes can I make to my FAFSA form once it has been processed?\n", "did you make any mistake?\n", "yes", "did you make a mistake in what you reported on the FAFSA?\n", "well in that not\n", "and can the information I gave be changed?\n", "There are only a few cases where you will want or need to change the information you reported.\n", "and I can update if my situation has changed?\n", "Most information cannot be updated because it must be accurate from the day you originally signed your FAFSA.\n" ]

[ 0, 1, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "query_condition", "response_negative", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 1, 2, 2, 2, 1, 3, 2, 4, 4 ]

[ "can you tell me how to update FAFSA", "Of course, review how it works FAFSA", "KNOW THE OPERATION OF FAFSA, NOW HOW I DO THE UPDATE", "Perfect, before updating check the corresponding corrections", "Okay, I will start making the respective corrections", "watch for the information you put on the form", "I am making the respective corrections", "Check if you have any information supplied with errors", "Check your SSN and correct if you have errors", "I am adding an eleventh school to correct the error", "Perfect, new school code overwrites a code from the previous school." ]

[ 0, 1, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "query_condition", "response_negative", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 1, 2, 2, 2, 1, 3, 2, 4, 4 ]

[ "hi can you help update my FAFSA application\n", "Of course we can give you information so that you learn what types of corrections and updates you can do and how to do them.\n", "Want to know what changes you can make to your FAFSA once it has been processed?\n", "no thanks\n", "Do you want to know how to make changes to your FAFSA?\n", "no thanks\n", "Is it possible to change the information later?\n", "There are some cases in which you will want or need to change the information you reported.\n", "If the number of family members changes as a result of a change in my marital status, what should I do?\n", "in that case you should speak to the financial aid office of the school you plan to attend to determine if you can update the FAFSA form\n", "What if you made a mistake in what you reported on the FAFSA?\n", "you will need to make a correction. Find out how to make changes to your FAFSA information\n" ]

[ 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5 ]

[ "hi could you help me update my FAFSA application\n", "Of course, we can help you learn what types of corrections and updates you can do and how to do them.\n", "ok and what kind of changes can I make to my FAFSA form once it has been processed?\n", "did you make a mistake on the form?\n", "no", "did you fill out a FAFSA using an incorrect social security number (SSN)?\n", "no", "Has your situation changed?\n", "no", "do you want to add or remove a school?\n", "neither. anyway thanks for the help\n" ]

[ 0, 1, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 1, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "Hello, I would like to know How do I make changes to my FAFSA form?", "You can make changes in one of the following ways", "Did you file an amended 1040X return?", "yes", "Contact your school's financial aid office to discuss whether it would be appropriate for the school to adjust the information on your FAFSA.", "and what items should i update?\n", "You must update anything that changes your dependency status, for example, you are now pregnant or under legal guardianship, except for a change in your marital status\n", "that is to say that if I am pregnant I must also update\n", "is correct You must update anything that changes your dependency status, for example now you are pregnant\n", "And what are the questions on the form for?\n", "Most of the questions on the FAFSA form want to know your situation from the day you sign the application.\n", "and what method do you recommend?\n", "Recommended Practice: You can submit a new FAFSA form online. In many cases, this is the easiest and fastest option.\n" ]

[ 0, 0, 0, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "I need help with making updates to my FAFSA application.", "I can help you understand what types of corrections and updates you can make and how to make them.", "That would be great. Can I make any changes to my FAFSA application once it's been processed?", "Did you make a mistake that needs to be corrected on your FAFSA form?", "No. I don't think so.", "Did you happen to file out your FAFSA form using an incorrect SSN?", "No. My social security number was correct.", "Do you need to make updates, because there have been changes to your current situation?", "Yes. I need to change my contact information.", "Most of the information on your FAFSA form cannot be changed, because it must be accurate as of the day you originally signed it.", "Have you spent any of your savings since filing your FAFSA form?", "Yes. I have.", "Okay. For information like this, you cannot make an update to show a change in your savings amount." ]

[ 0, 1, 0, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 2, 1, 3, 2, 4, 4, 4, 4, 4, 4 ]

[ "hi could you help me how to update my FAFSA application\n", "Of course, we can help you learn what types of corrections and updates you can do and how to do them.\n", "What kind of changes can I make to my FAFSA form once it has been processed\n", "did you make a mistake on the form?\n", "yes", "did you make a mistake in what you reported on the FAFSA?\n", "no", "And what are the questions on the form for?\n", "Most of the questions on the FAFSA form want to know your situation from the day you sign the application.\n", "And what do I do when I enter the page?\n", "Create a save key.\n" ]

[ 0, 1, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 1, 2, 2, 2, 1, 3, 2, 4, 4 ]

[ "can you help me make a correction on my fafsa application?", "We can help you with what types of corrections and updates you can make and how to make them.", "what can I change if you already accepted my application?", "Did you make a mistake on the FAFSA form?", "no, I want to update some numbers I put on it", "Did you file a FAFSA form using an incorrect social security number?", "no, that was correct", "Did you want to update information for a situation that has changed?", "yes, I have updated information", "Most information can not be updated because it must be accurate as of the day you originally signed your FAFSA form.", "so I can't update my new savings amount?", "That is correct you may not update your information to show a change in that amount" ]

[ 0, 1, 0, 0, 1, 0, 1, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 2, 1, 3, 2, 4, 4, 4, 4, 4 ]

[ "hi can you give me information about the downloadable paid employment spreadsheet\n", "The 2011 Downloadable Paid Employment Worksheet provides the public with information about educational programs that prepare students for paid employment in a GE recognized occupation program. In accordance with regulations effective July 1, 2012, the United States Department of Education calculates metrics for GE Programs each year.\n", "Have you already seen the publication of the informative rates?\n", "yes", "the Department determined that the published Title IV Medium Loan amount reflected the student debt information for the most recent loan year, but did not include debt information for prior years\n", "Why do the 2011 rates not allow assumptions?\n", "The 2011 Disclosure Rates are not intended to form a basis for making general or specific assumptions or determinations about specific GE Programs, or for projections of future years' rates.\n", "What do these metrics include?\n", "These metrics include a repayment rate, two debt-to-earnings ratios, and three median student loans.\n", "What do you recommend for downloads?\n", "I recommend the downloadable spreadsheet\n", "And what happens if the programs do not comply with the measures?\n", "These informative rates were prepared before the years that programs that fail to meet debt measures must provide debt warnings and may lose eligibility after failing three of four consecutive years.\n" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "Hello, I would like to obtain Information about the downloadable paid employment spreadsheet\n", "The 2011 Downloadable Paid Employment Spreadsheet provides the public with information on educational programs that prepare students for paid employment in a GE recognized occupation program. In accordance with regulations effective July 1, 2012, the United States Department of Education calculates metrics for GE Programs each year.\n", "Have you already seen the publication of the informative rates?\n", "no", "Since when was the new metric calculation of the programs implemented?\n", "In accordance with regulations effective July 1, 2012, the United States Department of Education calculates metrics for GE Programs each year.\n", "Why do information rates not allow assumptions to be made?\n", "The 2011 Disclosure Rates are not intended to form a basis for making general or specific assumptions or determinations about specific GE Programs, or for projections of future years' rates.\n", "And what happens when the programs do not meet the debt?\n", "These informative rates were prepared before the years that programs that fail to meet debt measures must provide debt warnings and may lose eligibility after failing three of four consecutive years.\n", "Which loans were calculated for disclosure purposes?\n", "The Medium Private Loans, Medium Institutional Loans, and Medium Title IV Loans were calculated for disclosure purposes and are NOT the median used in the Redemption Rate or Debt-to-Income Ratio calculations.\n" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "Hello, I would like to obtain Information about the downloadable paid employment spreadsheet\n", "The 2011 Downloadable Paid Employment Worksheet provides the public with information about educational programs that prepare students for paid employment in a GE recognized occupation program. In accordance with regulations effective July 1, 2012, the United States Department of Education calculates metrics for GE Programs each year.\n", "Have you already seen the publication of the informative rates?\n", "yes", "The Department determined that the published Title IV Medium Loan amount reflected student debt information for the most recent loan year, but did not include debt information for prior years.\n", "why can't reporting rates form a basis for making assumptions?\n", "The 2011 Disclosure Rates are not intended to form a basis for making general or specific assumptions or determinations about specific GE Programs, or for projections of future years' rates.\n", "What if the program had less than 30 students?\n", "The 2011 GE reporting rates were not calculated for a GE program if the program had 30 or fewer alumni in the relevant two-year period.\n", "and with these informative rates can be projections on the rates of future years?\n", "The 2011 Disclosure Rates are not intended to form a basis for making general or specific assumptions or determinations about specific GE Programs, or for projections of future years' rates.\n", "The information of the rate with which intention was produced?\n", "The 2011 GE information rate information included in the downloadable spreadsheet was produced to provide institutions with preliminary information that they can use to evaluate their GE programs in preparation for the official paid employment metrics that are They will calculate for the first time in 2013.\n" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "hi i need the paid employment spreadsheet", "The spreadsheet provides the public with information on educational programs among other things", "In addition to publishing the informative rates.", "At what time do they publish the informative rates?", "I need to know when programs fail to meet debt measures they must provide debt warnings and may lose eligibility after failing three of four consecutive years.", "These informative rates were prepared before the years when programs that did not meet debt measures.", "So what should be done", "These rates are not intended to form a basis for making assumptions or general determinations.", "The Department reported that student debt loans for the most recent loan year, but does not report prior years.", "Each Department is responsible for publishing the updated spreadsheet", "These forms did not include a process for institutions to receive draft debt measures and present challenges in publishing the tables.", "these specific GE forms are projections of future years rates." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "Hello, I would like to obtain Information about the downloadable paid employment spreadsheet\n", "The 2011 Downloadable Paid Employment Worksheet provides the public with information about educational programs that prepare students for paid employment in a GE recognized occupation program.\n", "Have you already seen the informational fee publications?\n", "no", "What is The W column for?\n", " La columna W refleja la deuda crediticia mediana a un año.", "when did the new regulations go into effect?\n", "In accordance with regulations effective July 1, 2012, the United States Department of Education calculates metrics for GE Programs each year.\n", "and do you know the reasons why assumptions cannot be made?\n", "no but i want to meet them\n", "The 2011 Disclosure Rates are not intended to form a basis for making general or specific assumptions or determinations about specific GE Programs, or for projections of future years' rates.\n" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "Hello, I would like to obtain Information about the downloadable paid employment spreadsheet\n", "Of course The 2011 Paid Employment Downloadable Spreadsheet provides the public with information about educational programs that prepare students for paid employment in a GE recognized occupation program.\n", "Have you already seen the informational fee publications?\n", "yes", "the Department determined that the published Title IV Medium Loan amount reflected the student debt information for the most recent loan year, but did not include debt information for prior years\n", "why can't reporting rates form a basis for making assumptions?\n", "The 2011 Disclosure Rates are not intended to form a basis for making general or specific assumptions or determinations about specific GE Programs, or for projections of future years' rates.\n", "And where can I get more information about that spreadsheet?\n", "you can download the Glossary of spreadsheet fields\n", "ok and what is that of column V?\n", "Column V reflects the median loan debt during the course of enrollment in a program. Column W reflects median one-year credit debt.\n", "and can institutions receive debt measures projects?\n", "The calculation of the 2011 reporting rates of paid employment did not include a process for institutions to receive draft debt measures and to present challenges, as institutions will do for official rate calculations.\n" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "Hello, I would like to obtain Information about the downloadable paid employment spreadsheet\n", " The 2011 Paid Employment Downloadable Spreadsheet provides the public with information about educational programs that prepare students for paid employment in a GE recognized occupation program. Per regulations effective July 1, 2012, the United States Department of Education calculates metrics for GE Programs each year\n", "Have you already seen the informational fee publications?\n", "yes", "The Department determined that the published Title IV Medium Loan amount reflected student debt information for the most recent loan year, but did not include debt information for prior years.\n", "GE's information rate for what purpose was it created?\n", "The 2011 GE information rate information included in the downloadable spreadsheet was produced to provide institutions with preliminary information that they can use to evaluate their GE programs in preparation for the official paid employment metrics that are They will calculate for the first time in 2013.\n", "why can't reporting rates form a basis for making assumptions?\n", "The 2011 Disclosure Rates are not intended to form a basis for making general or specific assumptions or determinations about specific GE Programs, or for projections of future years' rates.\n", "okay. could you tell me what a v column is?\n", "Column V reflects the median loan debt during the course of enrollment in a program. Column W reflects median one-year credit debt.\n", "And for what purpose was GE's informative rates created?\n", "These GE Disclosure Rates for Fiscal Year 2011 are for informational purposes only, and as such do not invoke any regulatory requirements, penalties, or other adverse actions.\n" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "Hi there, I'm looking to get further information in relation to the Gainful Emplyment Downloadable Spreadsheet, can you help me with this?", "The 2011 Gainful Employment Downloadable Spreadsheet gives information about different educational programs that are available which prepare students for gainful employment in a recognized occupation GE program. The US Department of Education calculates metrics for all the GE Programs each year", "Have you consulted the most recent publication of the informational rates associated with the GE Program?", "No, I have not had a chance to study this yet", "What are the reasons involved in the 2011 Informational Rates not being intended to make any specific assumptions or determinations about specific GE Programs?", "Because they are Informational Rates, no general or specific assumptions or determinations can be made for any specific GE Program, or even to make a projection about future years' rates", "What was done by the Government after the publication of Information Rates for GE Programs in 2011?", "The Department stated that the Median Title IV Loans amounts posted were reflected in the student debt information, but that this information did not include debt information for previous years. An updated spreadsheet was posted by the Department on October 25, 2012", "What is the purpose of FY 2011 GE Informational Rates?", "These are for informational purposes only. They do not state any regulatory requirements, or sanctions or any other adverse actions", "Is there somewhere I can go on the website to get information on the GE Data?", "You should visit the GE Information Page on the website" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "Hello, I need information on how I can review the third party service program", "It is important that you review the amended HEA, where it allows higher education institutions to outsource any aspect of the institution's participation in federal student aid programs.", "What requirements must be met to participate in federal student aid programs", "Please can you inform me of the requirements", "read modified HEA to determine to determine federal student aid programs", "perfect modified HEA determines federal student aid programs", "What are the characteristics of the student to receive federal student aid", "The amended HEA stipulates the characteristics", "it is important to have federal funds for student aid", "When is it known if federal student aid funds are sufficient?", "You must first review the program", "the FSA is in charge of this process and at the end gives the information" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "query_solution", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "agent", "user", "agent", "user", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "what are the third party servicer programs about?", "The Higher Education Act of 1965, as amended HEA, allows institutions of higher education to outsource any aspect of the institution’s participation in federal student aid programs.", "Did you want to know about the federal student aid programs?", "no", "Do you have questions about services necessary to determine a student's eligibility for federal student aid?", "yes", "can you instead tell me what comes after you complete a program review?", "FSA issues a Final Program Review Determination, which is a report that includes each specific finding, the third party servicer’s response, and ED’s final determination. ", "what does a third-party servicer need to provide services to a school?", "The servicer and/or its contractors must comply with the various Title IV requirements applicable to its servicing agreement with the school.", "how do they make sure the servicers are doing what they need to do?", "Federal Student Aid routinely conducts program reviews to confirm that third-party servicers and the schools that they contract with meet FSA requirements for institutional eligibility, financial responsibility, and administrative capability. " ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "I need information about the programs for third party services please", "The amended HEA explains student aid in detail, including, but not limited to, necessary services and functions.", "In addition, the institution must meet certain criteria to be eligible.", "Where can these criteria be found?", "What requirements must the institution have?", "must meet certain requirements according to the service with the school", "What functions must the administrative part fulfill?", "Importantly, the FSA routinely conducts program reviews to confirm that outside servers and the schools they contract with meet FSA requirements.", "Who supervises third-party administrators at the US Department of Education?", "Las regulaciones del Título IV autorizan al Departamento", "Do you have to do a full review?", "FSA entities issue a Final Review Determination of the FPRD program through a report." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "I have some questions about third party servicer programs.", "I can assist you with that. As you may already know, the Higher Education Act of 1965, allows institutions of higher education to outsource aspects of their participation in federal student aid programs. This includes services and functions that are necessary.", "Did you know that this includes services necessary for the institution to remain an eligible participant in the federal student aid program?", "Yes. I was aware of that.", "What happens after a program review is completed?", "The FSA will issue a report called a Final Program Review Determination that includes specific findings, the third party servicer's response, and ED's final determination.", "Do third party contractors need to comply with all the Title IV requirements?", "Yes. Third party contractors need to comply with the Title IV requirements that are applicable to it's servicing agreement with the school. ", "Who is responsible for conducting program reviews to confirm that third party servicers and the schools that they contract meet FSA requirements for institutional eligibility?", "The Federal Student Aid(FSA) is responsible for conducting these reviews.", "Who is responsible for providing oversight of third party servicers?", "Regulations under the Title IV authorize the U.S. Dept. of Education(ED) to provide oversight of these third party servicers." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "I have questions about third party servicer program reviews.", "I can help you with that. The Higher Education Act of 1965 allows institutions of higher education to outsource all aspects of their participation in federal student aid programs.", "Did you know that this Act also includes services necessary for the institution to remain eligible for participation in the federal student aid program?", "No. I didn't know about that.", "Were you aware that this also includes services that determine a student's eligibility for federal student aid?", "No.", "Did you know the Act also covers services that help to account for federal student aid funds?", "No. I didn't know that either.", "This Act also includes functions that deliver federal student aid to students. Would you like more information about this?", "No. That's okay.", "Lastly, this Act covers services and functions that are necessary to perform any other aspect of the administration of the federal aid programs. Do you have questions about this?", "Yes. I need clarification on that.", "How does it work for third party servicers who contract with an institution?", "The third party servicer would have to comply with the Title IV requirements that are applicable to it's servicing agreement with the institution." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "Hi, I need to make an inquiry to the third party services program please", "Third-party services program, such as modified HEA, allows higher education institutions to outsource any aspect of the institution's participation in federal student aid programs", "Institutions must be eligible for this purpose", "What requirements must institutions meet to apply for the program?", "These requirements are essential to receive federal student aid.", "requirements for federal student aid", "o It all depends on modified HEA ?", "The amended HEA aims to allow higher education institutions to outsource any aspect of the institution's participation in federal student aid programs.", "What is the initial fund for this type of program?", "It all depends on the US Department of Education.", "How does the US Department of Education relate to program plans?", "And how is it related to the institution?", "It is related to its external administrator and / or its contractors whose responsibility is jointly with the institution." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "query_solution", "respond_solution", "query_condition", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "user", "agent", "user", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "what is reviewed under the third-party servicer program?", "Outsourced services and functions necessary for a school to continue to provide federal student aid.", "Did you know the reviews allow an institution to remain eligible to participate in the federal student aid programs?", "yes", "do they need to be in agreement with title iv?", "Yes, when contracting with an institution, a third-party servicer and/or its contractors must comply with the various Title IV requirements applicable to its servicing agreement with the school.", "what kind of thing does title iv do?", "The Title IV regulations authorize the U.S. Department of Education to provide oversight of third-party servicers.", "what is something that is done during reviews?", "Reviewers will evaluate the third-party servicers’ and schools’ compliance with FSA requirements, assess liabilities for errors in performance, and identify actions the third-party servicers and their partner schools must take to improve future administrative capabilities. ", "who can be a third party servicer?", "A third-party servicer may be an individual, a state, or a private, profit or non-profit organization" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "I have some questions about third party servicer program reviews.", "I can assist you with this. The Higher Education Act of 1965 allows institutions of higher education to outsource any aspect of their participation in federal student aid programs.", "Were you aware that this act includes services that are necessary for the institution to remain eligible for federal student aid program participation?", "No. I didn't know that.", "Did you know that the act also includes functions that determine a student's eligibility for federal student aid?", "No.", "Do you have a question about the act and federal student aid funds?", "No.", "Did you know that this act also covers services that deliver federal student aid to students?", "No, I wasn't aware of that.", "Do you have questions about other services covered under the act?", "Yes. I do.", "What is a third party servicer?", "A third party servicer can be an individual, a state, or organization(private, non-profit, profit) that enters into a contract with an institution to administer any aspect of the institution's participation in federal student aid programs." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "What can you tell me about entrance counseling when it comes to Federal Student Aid?", "Do you want to learn why you need entrance counseling because you have a Direct Loan or Federal Family Education Loan?", "No, I do not have a Direct Loan right now.", "Do you need to  complete the entrance counseling?", "Yes, I was now made aware I need to complete the entrance counseling.", "What do I need to complete this counseling?", "You will need a verified FSA ID.", "How long will the entrance couseling take me to complete?", "Actually, the process should be completed in one session and usually takes around 20-30 minutes of you time.", "Does each school have the same entrance counseling requirements to complete?", "Every school may have something different for entrance counseling to complete and it is smart to check with your school's financial aid office to be sure the counseling available on this Website will satisfy the requirements.", "Who is the one that requires me to complete the entrance counseling?", "It is the Federal Government that requires you to complete the counseling to make sure you understand the responsibilities and obligations that come along with loans." ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 3, 5, 5, 5, 5 ]

[ "What happens with entrance counseling?", "Did you do entrance counseling for you Direct Loan?", "No, I have not received Entrance Counseling yet.", "Do you know who should complete the entrance counseling?", "Yes, I was told I had to because I received a Direct Loan.", "How long will this counseling take?", "The whole counseling process usually takes from 20-30 minutes and should be completed in one session.", "Would my school have different requirements?", "Yes, your school may have alternate entrance counseling requirements just check with your school's financial aid office to be our website satisfies its requirements for entrance counseling.", "What do I need to complete the entrance counseling?", "You need a verified FSA ID.", "Where would I go at my school for entrance counseling?", "You would go to your financial aid office." ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 3, 5, 4, 6, 6 ]

[ "I'm here for entrance counseling information", "Would you like to know why you need Entrance Counseling?", "no", "Do you need to know if you should complete Entrance Counseling?", "no I already know I need it", "Would you like to know how long it will take to complete?", "no, it doesn't matter if I have to do it anyway", "Do you want to know what document you will need to get started?", "yes please, might as well be prepared", "You will need a verified FSA ID", "why do we have to do this?", "The Federal Government requires you to complete entrance counseling to ensure that you understand the responsibilities and obligations you are getting into." ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 4, 3, 5, 5 ]

[ "I need the counseling for a loan", "Would you like to know more about Entrance Counseling?", "not really, I'll just do it", "Would you like to know who needs to complete this, just to make sure you need it?", "no I know I need to do it", "Would you like to know how long it will take so you don't get any surprises?", "not really, I'll just do it when I have a lot of free time", "Would you like to know what you will need to have to get started?", "tell me what I need", "You will need your FSA ID and the name of your school.", "and where do I go once I'm ready to do this?", "I will give you the link where you can Log In and Complete Entrance Counseling" ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 4, 3, 5, 5 ]

[ "What exactly is Entrance Counseling?", "Do you want to know what Entrance Counseling is pertaining to federal student aid?", "No, more for Direct Loan.", "Do you know who should complete the entrance counseling?", "No, not sure if I need to or not?", "Do you know how long it will take you to complete?", "No, I have no idea how long this Entrance Counseling takes me.", "Do you know what you need for the Entrance Counseling?", "No, I have not been told about the needs of Entrance Counseling.", "What is the fulfillment for Entrance Counseling?", "The entrance counseling will fulfill the counseling requirements for Direct Subsidized Loans, Direct Unsubsidized Loans, and Direct PLUS Loans." ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "Can you explain what Entrance Counseling is that is offered through Federal Student Aid?", "Are you interested in partaking of the service known as Entrance Counseling?", "Yes, I would like to know more about it and is it suits would like to avail of the service", "Have you previously received a Direct Loan or Federal Family Education Loan, known as an FFEL?", "No I haven't ever received loans in this way before", "What does entrance counseling do for me if I am borrowing as an undergraduate student?", "Entrance Counseling fulfills any counseling requirements that arise for Direct Subsidized Loans and Direct Unsubsidized Loans", "Is Entrance Counseling and it's process standardized across all schools?", "Each school may have different entrance counseling requirements. You would need to check with your school's financial aid office to become au fait with their procedures. You would also need to confirm if the counseling available on this website will satisfy your school for their entrance counseling requirements", "And how do I find out for definite if my school's entrance counseling requirements are covered off by this website?", "Your school's financial aid office can inform you of this" ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "query_condition", "response_negative", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "Hello there, I have a few questions about entrance counseling. Perhaps you can answer them for me.", "Gladly. Do you want to know what entrance counseling is?", "Sure, let's start with that.", "Did you NOT previously receive a Direct Loan or Federal Family Education Loan (FFEL)?", "No, I have received one.", "So, what if I am completing entrance counseling to borrow a loan as an undergraduate student?", "In that case the entrance counseling will fulfill counseling requirements for Direct Subsidized Loans and Direct Unsubsidized Loans.", "Makes sense. I have the website open in another tab, do I have to log in?", "Yes, you have to log in to start.", "Alright, I'm logged in now. Can you tell me anything about counseling requirements, while we're talking about this?", "Of course. Your school may have alternate entrance counseling requirements. Check with your school's financial aid office to be sure that the counseling available on this Web site satisfies its requirements for entrance counseling." ]

[ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "query_condition", "response_negative", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "Hello there, I have some questions about entrance counseling.", "Of course. Do you want to know what entrance counseling is?", "Yes, I do.", "Did you NOT previously receive a Direct Loan or Federal Family Education Loan (FFEL)?", "Yes, I didn't receive such a loan.", "In that case the Federal Government requires you to complete entrance counseling to ensure that you understand the responsibilities and obligations you are assuming. ", "Ah, so that is what entrance counseling is for. Well, what if I'm completing entrance counseling to borrow a loan as an undergraduate student?", "Then the entrance counseling will fulfill counseling requirements for Direct Subsidized Loans and Direct Unsubsidized Loans.", "Makes sense. And how long is this supposed to take?", "The entire counseling process must be completed in a single session. Most people complete counseling in 20 - 30 minutes.", "I see, where can I find more information about that?", "Simply return to the Counseling selection page to learn more." ]

[ 0, 0, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 1, 1, 1, 1, 0, 2, 1, 3, 3 ]

[ "Hello there, I'm not a citizen of the United States butI have some questions about student aid. Can you answer them please?", "Of course. Don't assume you can't get aid just because you're not a citizen.", "What if I'm living on Swains Island?", "U.S. national includes natives of American Samoa or Swains Island, for example.", "That's good to know. And what should I do if my green card has expired?", "Well, this doesn't necessarily mean that your status as a legal permanent resident has expired. You might just need to renew the card. Be sure to do so promptly!", "When am I considered NOT an eligible noncitizen, and can not receive federal student aid?", "Do you have only a Notice of Approval to Apply for Permanent Residence I-171 or I-464?", "No, I don't.", "Are you in the U.S. on an F-1 or F-2 nonimmigrant student visa, or on a J-1 or J-2 nonimmigrant Exchange Visitor Visa?", "No.", "Do you hold a G series visa pertaining to international organizations?", "No, I don't.", "In that case you are an eligible noncitizen and you can receive federal student aid." ]

[ 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "respond_solution_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 3, 3, 3, 3 ]

[ "Hello. I'm not from the U.S. and was wondering if I can still get student aid.", "Of course. Don't assume you can't get aid just because you're not a citizen.", "When am I NOT an eligible noncitizen and can not receive federal student aid?", "Do you have only a Notice of Approval to Apply for Permanent Residence I-171 or I-464?", "Yes, I do.", "Then I'm afraid you're not an eligible noncitizen and can not receive federal student aid.", "Well, that sucks. And what if my documentation shows that I am a Cuban-Haitian entrant?", "In that case you are still an eligible noncitizen even if the expiration date has passed.", "What about citizens of Micronesia?", "Citizens of the Federal States of Micronesia and the Republic of the Marshall Islands are eligible for Federal Pell Grants only.", "Alright, I get it. What if my permanent residence status has expired?", "Then you are no longer eligible for federal student aid." ]

[ 0, 1, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution_positive", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "can non-citizens get financial aid for college?", "You might be eligible for some aid, don't assume you can't get financial aid just because you are not a citizen ", "If I'm here because of DACA what do I answer for citizenship on the FAFSA application?", "You must answer No, I am not a citizen or eligible noncitizen when asked if you are a U.S. citizen", "What other documents can we use to know if we are eligible?", "Do you know if you are an eligible noncitizen?", "I think I'm not eligible", "Do you have only a Notice of Approval to Apply for Permanent Residence I-171 or I-464?", "yes, I read about that , that is why I said I think I'm not eligible", "You are not an eligible noncitizen and can not receive federal student aid.", "what if I had an expired document like a green card, will that work even if it's expired?", "If it is expired you are not an eligible noncitizen and can not receive federal student aid" ]

[ 0, 1, 0, 1, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "query_condition", "response_positive", "respond_solution_positive", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 3, 3 ]

[ "I'm from outside the U.S., can I still apply for student aid?", "Of course. Don't assume you can't get aid just because you're not a citizen.", "When am I NOT an eligible noncitizen and can not receive federal student aid?", "Do you have only a Notice of Approval to Apply for Permanent Residence I-171 or I-464?", "No, I don't.", "Are you in the U.S. on an F-1 or F-2 nonimmigrant student visa, or on a J-1 or J-2 nonimmigrant Exchange Visitor Visa?", "Yes, that'd be the case.", "Then I'm afraid you're not an eligible noncitizen and can not receive federal student aid.", "Wait. If I'm not an eligible noncitizen, can I get any type of financial aid to study in the U.S.? Anything?", "Ask the college or career school you plan to attend whether they offer any aid for students like you.", "In which case would that be possible?", "For example, when you hold a T nonimmigrant status \"T-visa\" for victims of human trafficking or your parent holds a T-1 nonimmigrant status. Your college or career school's financial aid office will ask to see your visa and/or certification letter from the U.S. Department of Health and Human Services." ]

[ 0, 1, 0, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution_positive", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "I'm from outside the U.S. and I need student aid. What can you do for me?", "First of all you should never assume you can't get aid just because you're not a citizen.", "Great. So I can get student aid even if I'm not an eligible non-citizen?", "Yes, there may be some scholarships and other aid you can get.", "When am I considered an eligible non-citizen then?", "When you are a U.S. national, for example. This includes natives of American Samoa or Swains Island.", "What if the expiration date on my documents has passed?", "Has your green card expired?", "Yes, it seems so.", "That doesn't necessarily mean that your status as a legal permanent resident has expired.", "Can I just renew it somehow?", "Yes, you might just need to renew the card." ]

[ 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 3, 3 ]

[ "Do non-US citizens ever qualify for federal student aid?", "Yes, many non-citizens get financial aid.", "Will I need to complete a FAFSA form if I have been granted DACA?", "Always check with your high school counselor or financial aid office to see whether completing a FAFSA form is the way to apply for state and college student aid.", "Do you know what you need to start your FAFSA form?", "Yes, I know what I need to fill out my FAFSA form.", "Great then you know you must enter your Social Security number.", "What happens if I were a citizen of the Federated States of Micronesia, the Republic of the Marshall Islands, or the Republic of Palau?", "If this is the case then you may be eligible for only certain types of federal student aid.", "What if I am a parolee?", "If a parolee then you have to be paroled for no less than a year and must provide evidence from the USCIS that you are in the US for other than a temporary purpose with the intention of becoming a US citizen or permanent resident.", "If I am not an eligible noncitizen can I still get some type of aid to study in the US?", "You can ask the college you plan to attend if they could offer you some type of aid." ]

[ 0, 1, 0, 0, 0, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 1, 1, 1, 2, 2, 2, 2, 3, 3 ]

[ "I'm not a U.S. citizen and need to know if I qualify for financial aid.", "I can help you with that. Many people are under the assumption that non citizens are ineligible for financial aid, but this is not true.", "What if I find out that I'm not eligible? How can I get financial aid to study in the U.S.?", "There are other options for aid that you may qualify for. First, try checking with your country's embassy or a consulate here in the U.S. to see if they can offer you any assistance.", "What would disqualify me from being eligible for financial aid?", "Do you have only a Notice of Approval to Apply for Permanent Residence I-171 or 1-464?", "No. I don't have that.", "Are you in the U.S. on an F-1 or F-2 non-immigrant student visa?", "No, I'm not.", "Do you hold a G series visa pertaining to international organizations?", "No. That doesn't apply to me either.", "Okay. These are things that could disqualify you for non-citizen financial aid. Since they do not apply to you, you may still be eligible for financial aid." ]

[ 0, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "respond_solution_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 2, 2 ]

[ "Hello, what are the requirements for federal aid for students in the US?", "Aid is being given to the majority of students who apply for such funding.", "What does it mean that I am not an eligible citizen?", "You do not qualify for aid, you only have a Notice of Approval to apply for permanent residence.", "How long does it take to approve permanent residence?", "There are several types of student visas, which one do you have?", "What are the types of visas you mention?", "If you have a G-series visa belonging to international organizations or another visa.", "I have a G series visa belonging to international organizations.", "You are not a citizen eligible for federal aid.", "Why is it that I am not eligible, perhaps because I am a citizen of another country?", "Because you have another citizenship you do not qualify for the federal aid program.\n \n" ]

[ 0, 1, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "respond_solution_negative", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 1, 1, 1, 1, 2, 2 ]

[ "Hello, can you tell me if foreign students can qualify for federal aid?", "Sure, it all depends on the case.", "If I am granted DACA, am I eligible for the aid?", "It is noteworthy that undocumented students, including DACA beneficiaries, are not eligible for aid but may seek other options.", "Can you give me more information than what you just told me?", "Sure, you may be eligible for certain federal student aid.", "Can you let me know if my parents' immigration status affects my eligibility for help?", "In this case it would not affect your help request for any reason.", "Perfect, and what else can you do for me?", "These processes are free, you must search for information on these procedures.", "Under what conditions would you not be eligible for federal aid?", "It all depends on approval for you to be eligible.", "What if I only have a Notice of Approval to apply for permanent residence?", "Then you are not eligible in that case.", "Should I answer all the questions on the form?", "ou must answer all questions truthfully." ]

[ 0, 1, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution_positive", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 4, 4, 4, 4, 5, 5 ]

[ "I need grants help", "We can help you learn more about the grant programs that are available from the U.S. Department of Education", "who will collect if I have to pay a grant back?", "If you enter into a satisfactory repayment arrangement, the school may assign the debt to ED for collection or may keep the debt and allow you to make payments directly to the school. ", "will I for sure have to pay my grant back since I dropped out?", "You might have to repay all or part of a federal grant if you withdrew early from the program for which the grant was given to you", "who can get a grant?", "Most of our grants are awarded only to students with financial need ", "Are you interested in our grants?", "yes I am", "You can start by submitting a Free Application for Federal Student Aid FAFSA form", "what are these grants about?", "The federal government provides grants for students attending college or career school. Most types of grants are sources of free money that generally do not have to be repaid. " ]

[ 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 3, 4, 4 ]

[ "dfsgsf", "dfsf", "vcxber", "To get detailed information about this, is better if you visit each of the grants listed above lo learn about eligibility and the requirements. ", "Ok, I See... But when I will have to repay this loans?", "The repayment of your grant will depends of different scenarios. ", "Ok, I get it. And there is any special condition that could help me to get this kind of aid?", "Well, not really. But most of our grants listed above are awarded only to students with financial needs.", "Are you interested just in a federal grants?", "I would like to, but I think is just a possibility.", "have you already received federal aid before?", "Yes I have already received some help before for my education.", "Good, then you most already know that if you receive this kind of help, you'll have to fill out the fafsa form every year you are in school." ]

[ 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 3, 3, 3 ]

[ "What are federal grants that are available to students through the FSA?", "You can learn what grants programs there are and what grants are available from the US Department of Education on this website", "Is there any situation where I may have to repay a grant that I receive through the FSA>", "There are a few examples of this, one of them being if you received an outside scholarship or grant which reduced your reliance on federal student aid", "Are there any other examples whereby I would have to repay a grant that I received through the FSA?", "There are a number of examples, which I can go through with you now if you have the time", "How do I become eligible for a grant through the FSA?", "To begin with, most of the grants that are awarded go to students that have a financial need", "Are you interested in applying for a grant through the FSA?", "Not at the moment, no", "Do you wish to continue receiving student aid throughout your years of study?", "No, that would not be my plan" ]

[ 0, 1, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "response_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 2, 2, 2, 2, 2, 2 ]

[ "I came here hoping you could tell me a few things about federal grants.", "Of course. Here you can learn about the grant programs that are available from the U.S. Department of Education.", "Alright, let me ask you this then: How can I maintain my eligibility for my grant?", "The requirements for remaining eligible to receive a grant vary from program to program. Please visit the individual page relevant to your specific grant to ensure that you meet the requirements for maintaining eligibility for that program.", "Will do, thank you for explaining. What about grant repayment?", "Your school will notify you if you must repay part of your grant. From that point, you will have 45 days to either pay that portion of the grant back in full or enter into a satisfactory repayment arrangement.", "Have you entered into a satisfactory repayment arrangement?", "No, I haven't.", "How can I continue to receive federal student aid?", "Simply fill out the FAFSA form every year you're in school.", "When will I have to repay a grant?", "On our website you'll find some examples of why you might have to repay all or part of a federal grant." ]

[ 0, 1, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "agent", "user", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 2, 2, 3, 3, 4, 4 ]

[ "What are federal grants used for?", "The federal grants are used to help pay for college and are available from the US Department of Education.", "Are their certain times a grant may have to be repaid?", "Yes, sometimes if you withdraw from school before finishing an enrollment period or if you receive a TEACH Grant and do not complete your obligation then you may have to pay a grant back.", "What will happen if I do not fulfill my service obligations under a TEACH Grant?", "Your TEACH Grant servicer will notify you if your grants are converted to Direct Unsubsidized Loans and you must then repay the loans to ED with interest added on from the date your TEACH Grant was disbursed.", "How will I know if I have to repay a grant?", "The school you attend will notify you if you have to repay part of a grant and you will have 45 days to either pay that portion of the grant in full or begin a repayment arrangement.", "Did you enter into a satisfactory repayment arrangement?", "No, I have not entered into a satisfactory repayment.", "Are there some reasons I might have to repay all or part of a federal grant?", "Yes, there are several reasons." ]

[ 0, 0, 0, 1, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 1, 1, 2, 2 ]

[ "Tell me about the federal grants, please", "Please, learn about the grant programs that are available from the U.S. Department of Education", "When do I have to repay a grant?", "See some examples of why you might have to repay all or part of a federal grant", "What is a grant repayment?", "Your school will notify you if you have repay part of your grant and from that point, you will have 45 days to either pay that portion of the grant back in full or enter into a satisfactory repayment arrangement", "What happens if I enter into a satisfactory repayment arrangement?", "In that case, the school may assign the debt to ED for collection or may keep the debt and allow you to make payments directly to the school ", "Can you repeat what happens if I enter into a satisfactory repayment arrangement?", "Sure. As I said before, Your school will notify you if you have repay part of your grant and from that point, you will have 45 days to either pay that portion of the grant back in full or enter into a satisfactory repayment arrangement", "Have you carried out one of the options described above?", "Yes, I did it.", "Ok, then you are elegible for federal student aid " ]

[ 0, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 2, 2, 2, 2, 2, 2, 2, 2, 2 ]

[ "I have a few questions about federal grants.", "I'll be happy to help you learn about federal grant programs that are available from the U.S. Dept. of Education.", "What happens if I receive outside grants that reduce my need for federal student aid?", "You may end up having to repay the grant.", "What are the different types of grants offered?", "The U.S. Department of Education(ED) offers a variety of federal grants to students attending colleges or career schools.", "How do I know if I need to repay a grant?", "Your school is responsible for notifying you, if you need to repay part your grant. You will then have 45 days to repay the grant or enter into a repayment arrangement.", "Are you currently entered into a repayment arrangement for a grant?", "No, I'm not.", "Do all grants have to either be partially or fully repaid?", "While some situations will call for grant repayment, most grants are free money and do not have to be repaid." ]

[ 0, 1, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 4, 4 ]

[ "Hello, what is the federal grant please?", "It is important that you search for information related to the grant programs available from the US Department of Education.", "What requirements are needed to apply for the TEACH Grant?", "Program admi", "I wonder what it means to return a grant?", "This process is primarily about having to pay all or part of a federal grant.", "Can you tell me what is the Grant Eligibility?", "This case applies are granted only to students with financial needs.", "Now I ask you if you are interested in our grants.", "What are the grant plans?", "Do you want to apply for another type of financial aid?", "I wonder if the grant can be repaid?", "Of course, provided you withdraw from school before the end of an enrollment period." ]

[ 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 3, 4, 4 ]

[ "What happens if I have been told I can't get federal student aid any more?", "It is possible to get back your eligibility for financial aid.", "My grades slipped and the financial aid office told me I am not able to get federal student aid, why?", "In order to get financial aid you need to have satisfactory academic progession to keep your federal student aid and it is best to talk to your school and see if you can appeal the decision that made you unable to continue getting federal student aid.", "I was convicted of a drug offense but now want to get more federal student aid, is this possible?", "Have you lost eligibility due to conviction of the drug offense?", "No, I have not lost eligibility yet.", "What happens if I was an eligible noncitizen but my status has been expired or revoked?", "It isn't bad at all, all you have to do is get the status reinstated that made you an eligible noncitizen or become a permanent resident to receive the federal student aid.", "What if I happened to be convicted of or pled guilty to a crime involving fraud to receive federal student aid funds?", "You would need to repay the funds to the U.S. Department of Education or to the loan holder or servicer." ]

[ 0, 1, 0, 1, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_negative", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 1, 1, 2, 2, 2, 3, 3, 4, 4 ]

[ "What if someone has been told they no longer can get federal student aid?", "In most situations there are things you can do to get back your eligibility.", "Is it possible to get federal student aid funds if I have been convicted or pled guilty to a crime involving fraud to get federal student aid?", "You will absolutely have to repay the funds to the US Department of Education or to the federal student loan holder or servicer.", "How does one think they got a high school diploma but they actually don't have one?", "This may occur because your high school is a diploma mill that charges a student a fee and requires him or her to complete little or no course work to get the diploma.", "What happens if I accidentally received more federal student loan or grant money than I was supposed to receive?", "In this case you would need to repay the amount that was given above the maximum you were allowed to receive by repaying it all at once or make arrangements to repay some at a time.", "Do you have questions about repaying aid or getting additional aid?", "Yes, I have questions.", "Then you should talk to the school financial aid office staff.", "I have a property subject to a judgment lien, what do I do?", "Did you receive the judgment lien?", "Yes, I received the judgment lien.", "Then it is your duty to pay to lien in full or make arrangements to pay the debt in payments." ]

[ 0, 1, 0, 1, 0, 1, 0, 0, 0, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 3, 3, 3, 4, 4, 4, 4 ]

[ "I have been told that I can't receive student aid anymore. What can I do?", "In most circumstances, there are things you can do to get back your eligibility for financial aid.", "Oh, that's relieving. What if I thought I had a high school diploma, but it turns out that I actually don't?", "Well, this situation might arise if, for instance, your high school is a diploma mill a school that charges a student a fee and requires him or her to complete little or no course work to get the diploma.", "So some of the paid schools that offer me a diploma, don't actually count, right?", "Correct.", "What if I thought I had a high school diploma, but it turns out that I actually don't?", "Well, this situation might arise if, for instance, your high school is a diploma mill a school that charges a student a fee and requires him or her to complete little or no course work to get the diploma.", "Do you NOT have a high school diploma or an equivalent such as a General Educational Development GED certificate?", "Yes, I don't have a high school diploma.", "Then you'll need to talk to the financial aid office at your school to find out what to do.", "What if I've lost eligibility, because I have been charged for drug possession?", "In that case, if you are not scheduled to regain eligibility this academic year, it is possible to regain eligibility early." ]

[ 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 1, 1, 1, 1, 1, 1, 1, 2, 2 ]

[ "Am I able to get  federal student aid any more, if I was told I can't get it?", "It could be possible if you do the things that will make you eligible again for financial aid.", "What will happen if I have property subject to a judgment lien?", "Do you have property subject to a judgment lien for a debt owed t the United States?", "Yes, I have property subject to a judgment lien for debt owed to the United States.", "You would have to pay your debt in full or you can make payment arrangements to pay the debt.", "What is the best thing to do if I have been told I was not able to get federal student aid any more?", "It is in your best interest to talk to your financial aid office and we also can provide some tips on how to get your eligibility back.", "Who should I talk to regarding repaying aid or getting additional aid?", "You should talk to the financial aid office at your school.", "Who should I be in contact with for info about reinstating my status of noncitizen eligibility of student aid?", "You should contact US Citizenship and Immigration Services." ]

[ 0, 1, 0, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 2, 2, 3, 3, 4, 4 ]

[ "I have been informed that I can no longer receive any federal student aid, is there anything I can do?", "Yes, there are some things that you can do to get back your eligibility and I can go through these with you now", "Am I eligible to get further financial aid if I have a drug conviction?", "Have you been informed that you are no longer eligible for federal student aid because of a drug conviction?", "No, I am not currently in this situation", "Who do I consult if I have questions surrounding the repayment of federal student aid or if I want to receive further aid?", "Your first port of call will be the financial aid office at your school, the staff there will be able to help you", "Am I eligible for federal student aid if I am incarcerated?", "Incarceration affects your eligibility for federal student aid in a number of different ways", "What happens if I am ineligible for a particular type of student aid due to my incarceration?", "You will have to wait to be released from prison before you can get that aid" ]

[ 0, 1, 0, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "query_condition", "response_negative", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 0, 1, 1, 1, 2, 2, 3, 3, 3, 3 ]

[ "hi", "hi", "hi", "hi", "hi", "hi", "hi", "hi", "Oh, right, right. I guess it's kind of a dumb question, but is the same with a bad financial situation, like a default, isn't?", "You're right. An unstable financial condition like a default would disable you to get any federal aid, so you would need to get rid of that default before you can receive federal funds.", "And that would apply for something even more rash, like a property subject to a judgement lien?", "Do you have such a situation active?", "Well in fact, i do have one situation of that kind. What to do?", "As in earlier scenarios, Just need to pay any debt you could have, being yourself or a person in your name." ]

[ 0, 1, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 ]

[ 0, 0, 1, 1, 2, 2, 3, 3, 4, 4, 5, 5, 5, 5 ]

[ "Hello there, i'm having some issues with my finanial aid. It looks like i can't get any more, could you help me?", "IF you have been warned about your aid funding will be cut off, then you must know there are ways to keep it maintaining your eligibility.", "But, why i'm being screened out of that aid, can you tell me?", "well, most of the cases, is because you lost your eligibility status for reasons such low grades or no longer being enrolled in a college.", "Oh, i see, but what about a possible incarceration? ", "Well, being incarcerated is obviously a bad thing...If that happens to you, then you'll have to get out from jail, before you can get your aid back.", "are clear in what happens if your're incarcerated?", "Not much, but i get the main idea, thanks.", "And what about if i'm foreign but have my documents expired?", "Then you should regain your status before getting any aid.", "Do you know where to go for information about it?", "No, i don't know that." ]

[ 0, 0, 0, 1, 0, 0, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_condition", "response_negative" ]

[ "user", "agent", "user", "agent", "user", "agent", "agent", "user", "user", "agent", "agent", "user" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 2, 2 ]

[ "I need help. I'm being told that I don't qualify for federal student aid anymore.", "Don't panic. There are things that you can do to get your federal student aid back.", "I was eligible for aid as a non-citizen, but my status was revoked. What should I do?", "There are two ways that you can get your federal student aid back. You can either have your status reinstated or become a citizen or permanent resident.", "Would you like more information about this?", "Yes, definitely.", "Okay. The U.S. Citizenship and Immigration Services will be able to help you with this.", "What do I do if I don't have a high school diploma?", "This has been a problem for students whose high school was a diploma mill that charged them fees, but required little coursework in return for a diploma.", "Do you have a GED?", "Yes, I do.", "In that case, you'll be fine. Those who don't have a diploma or GED would have to contact their financial aid office to find out what to do." ]

[ 0, 1, 0, 0, 0, 0, 1, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution" ]

[ "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 1, 1, 1, 1, 1, 2, 2, 2, 2, 2 ]

[ "I am concerned because I have been told that I can no longer get federal student aid", "Don't worry, there are things you can do to get back your eligibility for financial aid", "What if I don't have a high school diploma", "In that case, you need to talk to the financial aid office at your school to find out what to do", "I'm incarcerated.Is that a problem to get aid?", "Yes, your incarceration affects your eligibility for different types of aid in different ways", "Have you been informed that you are ineligible for a particular type of student aid due to your incarceration?", "Yes, indeed", "Well, you need to wait until you're released before you can get that type of aid", "What can I do?", "You need talk to your financial aid office about the circumstances that cause you to lose eligibility. Read our tips below.", "What if my grades are low or I have not completed enough credits and my financial aid office told me that I cannot get federal student aid?", "In that case, you need to make satisfactory academic progress in college to keep getting federal student aid. And you can talk to your school too about whether you can appeal the decision that made you ineligible to continue receiving federal student aid" ]

[ 0, 1, 0, 1, 0, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 1, 1, 2, 2, 2, 2, 2, 3, 3, 4, 4 ]

[ "What is the best plan for accepting financial aid for college?", "Best plan is to accept financial aid funds you don't have to pay back.", "Did you school financial aid office send you an aid offer?", "No, I have not received an aid offer from the college I want to go to.", "What is the best advice to keep in mind when I do get a financial aid offer and want to decide is the best offer?", "You should always accept free money first such as scholarships and grants.", "What should I do about receiving a paper aid offer?", "You most likely will have to sign it and mail it back to the school.", "What if I take a loan out from the Direct Loan Program?", "If you will be taking a loan from the Direct Loan Program then the U.S. Department of Education will be your lender.", "What are the best ways to decide what student loans to accept?", "Your first priority for student loans should be the one with the most favorable terms and conditions." ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 3, 3 ]

[ "I have some questions about accepting financial aid.", "Of course. First, accept the financial aid funds you don't have to pay back.", "Has your school financial aid office sent you an aid offer?", "No, they didn't.", "So which form of aid is the best to accept?", "Free money first e.g., scholarships, grants, it depends on the situation.", "Should I remember something?", "Yes, always remember.", "What if I must accept loans?", "In that case you should accept the ones with the most favorable terms and conditions. That means choosing the federal student loans offered to you.", "What if I don't accept the full amount of the loan I'm eligible for?", "Then you can simply increase the amount later." ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 2, 2 ]

[ "I'm on the edge about accepting student aid. Should I?", "First, you should accept the financial aid funds you don't have to pay back.", "Has your school financial aid office sent you an aid offer?", "Yes, they did. That's why I'm wondering about this.", "Then they'll ask you to indicate which financial aid you want. Look carefully at your options and make an informed decision.", "What should I keep in mind when deciding on accepting an aid?", "You should always accept free money first e.g., scholarships, grants.", "What else can you tell me about this topic?", "Keep the following in mind when you get an aid offer and are deciding which aid is the best to accept.", "I see. And what if I have to accept loans?", "In that case you should accept the ones with the most favorable terms and conditions. Usually, that means choosing the federal student loans offered to you.", "Alright, that is some sound advice. And what do I agree to by signing the promissory note?", "By doing so, you are promising to repay your student loan. The financial aid office will guide you through the paperwork or direct you to the online Master Promissory Note if appropriate." ]

[ 0, 0, 0, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "Hi, I need help in the financial area.", "Follow these steps, accept financial aid funds.", "Also, apply to your school's financial aid office.", "What offers do they give at school?", "Where can I verify student aid amounts?", "Fill in the online form to request help", "Is it possible to make a paper offer of help?", "follow the steps and send the information by mail", "Report the types of loans they offer?", "At school they must manage that information", "Que oficinas puedo recurrir para buscar la informacion?", "Payment commitment is needed in a suitable time." ]

[ 0, 0, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "I need some guidance on what financial aid I should accept.", "I'll be happy to help you with this. To start, you should always accept financial aid funds that do not have to be paid back.", "Have you received an aid offer from your school financial aid office?", "Yes, I have.", "Excellent. It's very important to carefully review all your options, so that you can make an informed decision.", "What are some things I should be thinking about when choosing what aid to accept?", "Your number one goal should be to accept the aid that best fits your needs. ", "How do I know how much loan money to accept?", "You will need to make a budget that covers your college tuition and living expenses, so that you only borrow what you need.", "How do I decide which loans I need to accept?", "Your goal should be to accept the loans with the most favorable terms and conditions. These are usually your federal student loans.", "I've heard that some schools offer interest free tuition payment plans. Is this true?", "Yes, it is. This type of loan can be very beneficial, because it allows the borrower to reduce the amount they will need to take out in loans. You should ask your financial aid office if this plan is available to you." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 3, 3 ]

[ "How do I go about accepting Student financial aid?", "The process begins with you accepting the funding that you don't have to pay back", "Has your school sent you any correspondence in relation to an aid offer?", "No, I haven't received anything from my school in this regard", "Is there any help you can give me in making an effective budget regarding borrowings that I will need for my education?", "Yes, we have advice on budgets available to all applicants", "What if I discover that my living expenses are not going to be as high as has been estimated by my school, do I have to accept all the loan that has been given to me?", "You are entitled to turn down any loan that is provided or even to request a lower amount of borrowing. Your school will be able to help you with this query, should it arise", "Do schools have specific financial plans in place for students that re attending the school? ", "Yes, a lot of schools have tuition payment plans, these are monthly interest-free payments towards tuition. These plans can help in reducing the amount of borrowing you need. The financial aid office in your school will have more details", "How do I let my school know what type of financial aid I will be accepting?", "Any offer of student aid that you receive will include instructions on how to accpt the aid. You will need to follow these instructions carefully. You may have to enter amounts that you are accepting in an online form and then submit the form" ]

[ 0, 0, 0, 1, 0, 0, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 2, 2, 3, 3 ]

[ "What is good advice when accepting financial aid?", "Always accept the financial aid funds you don't have to repay.", "Have you received your school financial aid offer?", "Yes, I have received the college I am attending financial aid offer.", "That's good but remember to indicate which financial aid you would like to accept by making an informed decision.", "How do I choose which is the best financial aid to accept?", "There are many things to keep in mind when you get an aid offer such as, free money first earned money second, borrowed money last.", "What is good advice when I need to accept a loan?", "Usually choose the federal student loans offered to you first because they usually have the most favorable terms.", "What if my living expenses are not as costly as the amount estimated by the school I am attending?", "You always can turn down the loan or ask for a lower amount and your school will help you with this.", "How do I inform my school which aid I will accept?", "Follow the directions on your student aid offer and sometimes you might have to enter the amounts you are accepting in an online form and then submit the form." ]

[ 0, 0, 0, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ]

[ 0, 0, 0, 0, 0, 1, 1, 2, 2, 2, 2, 3, 3 ]

[ "What is the best way to accept financial aid?", "Always accept the financial aid funds you don't pay back.", "Did you get a financial aid offer?", "No, my school did not send me a financial aid offer, but are working on it.", "What is the best process when accepting student loans?", "Did you accept any student loans?", "No, I have not gotten any student loans yet.", "Have you decided to get a state loan, school loan, or private student loan?", "Yes, I am thinking of getting a school loan, state loan, or private student loan.", "You really should look into the differences between federal and other loans.", "What if I will have some questions or don't understand the types of loans in my aid package?", "Contact the school and make sure you understand what you are accepting and the repayment terms." ]

[ 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0 ]

[ "query_condition", "respond_solution", "query_condition", "response_negative", "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "agent", "user", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 0, 0, 0, 1, 1, 1, 1, 1, 1, 1, 1 ]

[ "I want to know about the Teach grant", "Do you want to Complete TEACH Grant Initial and Subsequent Counseling?", "no, I need to learn more first", "Did you want to know if you have to complete this?", "no sir", "Would you like to know how long it will take to complete?", "no I want to know more about it", "Do you need to know what you will need to have with you to participate?", "no, I think it's another thing", "ok I got it, it is the teach grant agreement. what identification will I need?", "You will need a verified FSA ID" ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 0, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 4, 4, 4 ]

[ "you can help me with the TEACH thing", "Are you here to complete the TEACH Grant Initial and Subsequent Counseling?", "no", "Did you need to know if you need to complete this at some point?", "no", "Would you like to know how long it will take to complete?", "not that either", "Would you like to know what documents you will need to complete the counseling?", "no, I need to complete other TEACH stuff", "where do I start for the TEACH agreement?", "I will give you the link where you can Log In and Start the TEACH Grant Agreement To Serve" ]

[ 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "response_negative", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 ]

[ 0, 1, 0, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "Hi there. I'm looking some information about TEACH?", "Sure. Have you complete the teach grant ats?", "Yes, I have. Thanks.", "Good, you need to log in the system. ", "Great. I want to know about to verify my account?", "You need to verified your fsa id.", "For the TEACH is need to have school experience, right? I mean as a teacher.", "Yes, you need to begin a career in teacher and agree to teach full time for at least four years on schools.", "The teachers receive official help about it?", "Yes, of course. TEACH grants initial and subsequent counseling about what to do.", "Anyone can complete this?", "Yes, any student who are receiving a teach grant, and who have complete teach initial and subsequent counseling." ]

[ 0, 0, 0, 1, 0, 1, 0, 0, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 0, 2, 1, 3, 3, 3, 2, 4, 4 ]

[ "I have questions about the TEACH Grant Agreement To Serve.", "Are you interested in completing the TEACH Grant ATS?", "Yes, I am.", "Great. You will first need to log into your account.", "How do I know if I qualify for this grant?", "This grant is for students who are completing or plan to complete any coursework that is required to begin a career in teaching. To qualify for this grant, you also need to agree to teach full time for at least 4 years.", "How do I know if I should complete this?", "If you are a student receiving a TEACH grant and have completed TEACH Initial and Subsequent Counseling in the same Award Year, you should complete this.", "What information will I need to complete this?", "You will need your verified FSA ID.", "How long does it take to complete the ATS?", "Most individuals complete the ATS in 20-30 minutes. Please be advised that this must be completed in one session." ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "I am looking to apply for a TEACH Grant Agreement To Serve (ATS) through the FSA. How do I go about this?", "Have you completed the TEACH Grant ATS form?", "Yes, I have completed that form", "Firstly, you will need to log in under your own credentials", "What exactly is a TEACH Grant that is available through the FSA?", "This type of grant is for students who are completing coursework in preparation for a career in teaching. The candidates need to agree to work in an elementary school, secondary school or educational service agency that serves students from a low-income family for at least four years", "What type of student completes the TEACH Grant Agreement To Serve (ATS)?", "Students that complete this form are those who are in receipt of a TEACH Grant and who have also completed TEACH Initial and Subsequent Counseling for the same Award Year", "What do I need to apply for a TEACH Grant Agreement To Serve (ATS)?", "Firstly, you will your verified FSA ID", "What is the first step in completing the TEACH Grant Initial and Subsequent Counseling form?", "Firstly, you need to log in to the website with your won personal log in credentials" ]

[ 0, 0, 0, 1, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution", "query_solution", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 1, 0, 2, 1, 3, 2, 4, 3, 5, 5 ]

[ "Hello, i've been told about a funding program for those students who want to begin teaching..I would like to know more about how to begin the counseling and what comes next..Could you help me out?", "I understand you're interested into completing the initial and subsequent counseling for the Education Assistance Program?", "Don't need to complete it right now, but i would like to get some information beforehand.", "That's a good call. Do you know who are supposed to complete this counseling, then?", "Yes, please, that would be helpful.", "No problem. The TEACH program is aimed to those students who are currently receiving a TEACH Grant.", "O.k, i guess that takes a lot of sessions, right? I mean, is done through many days?", "Nothing like that. Counseling for this program is quite simple, so it won't take more than 20 or 30 minutes.", "Really? Wow, that's a relief. Don't get me wrong, but sometimes these things takes way too long. Anyway, another question. In something called Agreement to Serve, Who must do that?", "Well, that would be for those students who are receiving a TEACH Grant, and passed their TEACH Initial and Subsequent Counseling for the same Award Year.", "Oh right, Seem kinda obvious. Lastly, going back to the TEACH counselling, What do need to access that?", "Pretty simple. You just need Your proper documentation, meaning your Verified FSA ID and the eligible TEACH Grant School Name." ]

[ 0, 0, 1, 0, 0, 1, 0, 1, 0, 1, 0, 0 ]

[ "query_condition", "query_condition", "response_negative", "query_condition", "response_positive", "respond_solution", "query_solution", "respond_solution", "query_condition", "respond_solution", "query_condition", "respond_solution" ]

[ "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent", "user", "agent" ]

[ 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 ]

[ 0, 1, 0, 2, 2, 1, 3, 2, 4, 3, 5, 5 ]