Datasets:

Coldog2333

/

super_dialseg

like 1

[ "Hello. I have a minor criminal conviction on my record and wanted to find out if I can still get student aid with it.", "Of course. Always make sure you understand your status, and don't assume you can't get aid.", "Yes, but you see, I was charged for the possession of drug and now I no longer get student aid. What can I do?", "In that case you can regain eligibility early by successfully completing an approved drug rehabilitation program or by passing two unannounced drug tests administered by an approved drug rehabilitation program.", "That's great to hear. But a drug conviction is a major obstacle when getting student aid, isn't it?", "Yes, your eligibility might be suspended if the offense occurred while you were receiving federal student aid grants, loans, or work-study.", "Do you want to know what to do when you complete the FAFSA form?", "Yes, please.", "After you complete the form, you will be asked whether you had a drug conviction for an offense that occurred while you were receiving federal student aid.", "And what if I had a drug conviction?", "Then you will be provided a worksheet to help you determine whether your conviction affects your eligibility for federal student aid.", "If I m on probation, can I still get federal student aid?", "Yes, you can." ]

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[ "My question concerns students that have a criminal conviction, do they have limited eligibility for federal student aid?", "We would advise all applicant to make sure that they understand their own status and not to assume that they cannot access federal aid", "Is it possible for me to get federal student aid if I'm on probation or parole?", "Yes, it is possible", "If my ability to access federal student aid is affected due to a drug conviction, what do I do if I regain eligibility during the award year?", "In this instance, you need to notify your financial aid office immediately. This will result in you being able to get any aid that you are eligible for", "Are there any convictions, apart from a drug conviction, that will affect my eligibility to access federal student aid?", "You will not be able to receive a Federal Pall Grant if you have been convicted of a sexual offense, or if you are subject to an involuntary civil commitment after completing a period of incarceration for an offense of that nature", "If I am looking to apply for federal student aid but am on probation or parole, will my application be affected?", "Yes you will", "Is it a case that you are on probation or parole, or are you living in a halfway house?", "Yes, I am currently in that situation", "You must remember that any conviction that you have either now or in the past may well affect your eligibility for federal student aid" ]

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[ "Hello, can you give me information related to students with criminal convictions, can they ask for student help?", "It is important to seek information related to the topic without taking a negative in advance.", "Do I have to notify the financial aid office to apply to the program?", "Exactly, it is essential for you to get whatever help you are eligible for.", "Perfect, what else should I know?", "You have to notify to apply for the help.", "Could it affect my help if I have other convictions?", "Of course, it all depends on crime.", "If it is a conviction for forced or non-forced sexual offense?", "One of the scholarships that you cannot access is the Federal Pell Grant.", "Can you explain what limited eligibility is?", "It consists of receiving federal student aid." ]

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[ "Hello,. The other day i heard that you are using some virtual assistant. I would like to use it, could you guide me where to access for that?", "Certainly, i can direct you. However, is just to inform you that Aidan, our virtual assistant, in right now on a beta phase and so, is only available for some selected users logged into their accounts. ", "Do you wanna know if you're one of those selected few?", "Yeah, i would be delighted to check that out. How can i be sure?", "Well, first you must be logged in. Then, in your dashboard, you must look for an owl icon in the bottom right-hand corner. That will be Aidan's app. That would be visible on your desktop or mobile version.", "So, all i have to do is to check if that owl-like icon is there, isn't?", "That's all you have to do and anything else.", "All right, i'll have to log in then and see if that little owl is there. Umm, Aidan looks like any chat service, so my written exchanges with it, will be kept by the app?", "Absolutely. In order to constantly improve Aidan performance, their quality assurance and maintain an accurate log of your request to us, Is necessary to keep a record of your conversations with Aidan.", "Well, that's very direct. I guess i will have to watch it over. See, you said that should be looking for an owl icon but, what if that little buddy isn't there?", "If you don't see Aidan's owl-like icon, then don't be sad. Just check again in the near future and see if you have been selected by our expanding beta.", "O.k, i really hope i'm one of the few. Now, something i should have had to ask something simple, What is Aidan's purpose?", "The primary goal of Aidan is to answer questions about the federal student aid, using advanced technology and natural language processing." ]

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[ "Greetings, I've been using your virtual assistant, Aidan, and have some doubts about it, could you help me?", "Gladly. Is your doubt aimed to your conversation's privacy?", "Oh wow, that's exactly what i was going to ask..I was wondering if you keep record of my interactions with Aidan.", "Well, yeah. We keep those kind of records, so we can use the date in order to improve Aidan's performance, aside from quality assurance and identify new skills for Aidan to learn.", "Oh, right. I understand. Look, about any possible intrusion into my Aidan account, is that possible?", "Is not, if you take the proper countermeasures, like having a good and strong password, not to mention that would be healthy to clear all your data after you are done chatting with Aidan.", "I'll keep that in mind, and try to change my password because the one i have is rather simple.Another thing, i've been using Aidan just to chat, but what else can i do with it?", "Well Aidan is obviously much more. If you want to know your loan balance, to know more about grants, or even get in touch with your loan servicer, Aidan can help you with all of that and give you a proper answer.", "Wow, i'm ashamed to having used it to only talk gibberish, sorry. Anyway, Aidan just speak english for now, right?", "Is correct, Aidan is only able to communicate itself in English for now.", "A friend of mine is interested into using Aidan too, how can he know if he can do that?", "Must log in and look for the owl icon." ]

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[ "How do I find Aidan, the FSA Virtual Assistant?", "Aidan is only currently available to a pilot group of users when they are logged in to their accounts", "Would you like to find out if you are one of those users?", "No, not at the moment, thanks", "Have you found the Aidan icon or can you view it when you are logged in?", "Yes, I can see that icon", "If you don't have access to Aidan, the advice is to check back in the future as this new service is rolled out to a wider audience ", "Is the Aidan service private and secure?", "Yes, it is a secure service, all data in relation to your interactions are stored and never shared with third parties. More information can be found by reviewing our policy ", "How do I find out if I am one of the users that has access to the Aidan service?", "You need to log into your account and look for the Aidan owl icon in the bottom right-hand corner of any page on the site, either on your desktop or your mobile device", "Can anyone else use my Aidan service if they are using my computer or phone?", "No, not if you protect your username and password. Make sure that you log out of your ccount each time you are finished chatting withe the Aidan service" ]

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[ "Hi, how is it going?. I heard you're using some AI program now to interact wit h users, could you tell me more?", "Greetings, Its a pleasure to have you here with us. You are talking about Aidan, our virtual assistant which can answer questions about certain topics, like federal student aid. It uses AI to answer the questions.", "That's pretty impressive. And what can Aidan do for me, by the way?", "Well it certainly can assist with a wide variety of topics. For example, Do you want to use Aidan for financial question?", "Yeah, in fact, i would like it.", "That's excellent. Aidan can help you to answer most of your financial doubts, so you have a clear path before you.", "That works with you?", "Yeah, thanks. Hope it has good advice for me.", "No problem, it will have a word for you, always.", "What other things can Aidan do? It can help with location on people or business related to my loan?", "Sure thing. Just use Aidan and type some query like \"Who's my servicer?\"", "Oh, just like that? I only type requesting where is my services and that's it?", "That would be all. As simple as that." ]

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[ "I need to know where I can find Aidan.", "At this time, Aidan beta version is only available to a pilot group of users while they are logged into their accounts.", "Do you know if you belong in this group of users?", "No, I'm not sure.", "Do you see the Aidan icon on your account?", "Yes, I do.", "Great. Aidan is available to you. In the future, Aidan's services will be available to a wider audience.", "How does Aidan work?", "Aidan acts as a virtual assitant who can answer questions related to federal student aid. It uses advanced technology, AI, and natural language processing to answer common questions.", "How do I access Aidan?", "Log into your account and look for the Aidan owl icon in the bottom right hand corner.", "How secure is my private information when using Aidan?", "This service is very secure. Federal Student Aid handles and stores all your data from interactions with Aidan. " ]

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[ "I have questions about using Aidan.", "I can help you with that. Aidan is a virtual assistant that can answer common questions about federal student aid.", "Are you aware of the different tasks that Aidan provides?", "No.", "How secure is using Aidan?", "Very secure. The Federal Student Aid handles and stores your data taken from interactions with Aidan.", "What languages does Aidan speak?", "English is currently the only language Aidan can speak.", "Will my information be shared with third parties?", "No. The Federal Student Aid will never share your information with third parties.", "How advanced is Aidan?", "Right now, Aidan is still in the early stages of development beta mode, but it continues to learn and acquire new skills." ]

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[ "II need assistance with using Aidan.", "I can help you with that. Aidan is a virtual assistant that is capable of answering common questions about federal student aid. ", "Do you know what tasks that Aidan can assist you with?", "No. I don't.", "How does Aidan work?", "Aidan uses advanced technology, AI, and natural language processing to answer common Federal Student Aid questions. ", "Is it possible for another person to use Aidan if they use my phone?", "No. As long as you protect your log in credentials and log out each time you are done using Aidan.", "Is Aidan capable of learning new things over time?", "Yes. Although Aidan is in the early stages of development beta mode, it is still capable of learning and acquiring new skills.", "How secure is my information when using Aidan?", "Your information is very secure. FSA handles and stores all data from your chats with Aidan." ]

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[ "Where can I find the FSA Virtual Assistant Aidan?", "The Aidan service is currently only available to a group of pilot users", "Do you know how to find out if you are a member of that pilot group?", "Yes, I have checked", "Just to confirm it to you, when you log into your account, look for the Aidan owl icon on the bottom right-hand corner of any page on the site, on either your desktop or mobile device", "What is I don't see this icon on any page of my account?", "In that case, you are advised to check back in the near future as this service is rolled out to new users regularly", "How do I find pages on the website quickly?", "The quickest way is to type \"Where is\"", "Can you tell me again, what devices will I be able to view the Aidan service on?", "You can view Aidan on either your desktop or any mobile device that you have", "Does the Aidan service record conversations with its users?", "Yes, it records all conversations, which are used to improve quality assurance, keep an accurate log of your requests and identify new skills for the Aidan service to learn" ]

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[ "What happens after I submit my FAFSA form?", "You receive a Student Aid Report, which is a summary of the information that you gave in the application. You should review this and ensure that it is correct and completed in full", "What is my Student Aid Report (SAR)?", "This report gives information about your eligibility for student aid. It also goves answers to any FAFSA questions that you may have", "What exactly do I have to do with my SAR?", "Have you received your SAR after submitting your application?", "Yes, I just recently received this report", "You need to review this carefully and ensure that it is correct and complete. The school that is listed on the FAFSA form will decide your eligibility for federal and possibly non federal financial aid", "How long does it take to get a SAR and how do I receive it?", "You can log in at fafsa.gov to view any SAR information. This is regardless of whether you filled out the FAFSA form online, on the myStudentAid app or on a FAFSA PDF or whether you provided an email address or not", "What information is listed on my SAR?", "All of your FAFSA information is listed along with spaces provided for you to make corrections. You will receive a paper form of your SAR if you filed a paper FAFSA form and didn't provide an email address" ]

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[ "I have a few questions about FAFSA and the Student Aid Report.", "I can help you with that. Your Student Aid report summarizes the information in your FAFSA form, so be sure to check that your information is both correct and complete.", "What if my information is incorrect on my SAR?", "There will be a space on your SAR where you can write in any corrections.", "Do I need to correct any mistakes on my SAR?", "Yes. It is very important that you correct or update any incorrect information on your FAFSA form.", "How do I receive my SAR?", "You will receive your SAR on paper. If you provide an email address, you will also be able to view your SAR online.", "Did you provide an email?", "Yes, I did.", "Great. You will receive an email from [email protected]. This email will provide you with instructions to get an online copy of your SAR.", "Will I receive a paper SAR if I get the online copy?", "Yes. Whether you provide an email or not, you will still receive a paper SAR copy." ]

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[ "I have some questions about Student Aid Reports.", "The Student Aid Report summarizes your FAFSA form, so it's very important that your information is correct.", "What will be on my SAR report once I complete my FAFSA form?", "Once you complete your application, you will see an Expected Family Contribution(EFC) displayed in the upper right hand corner of your SAR. ", "How will I receive my SAR?", "You will receive your SAR on paper. If you included an email in your application, you can also receive an online copy.", "Did you provide an email?", "No, I don't think I did.", "What if there is a mistake on my FAFSA form?", "Once you correct the mistake and correction has been processed, you will get a copy of your SAR.", "What is the DRN used for?", "Your DRN is needed if you choose to allow your college to change information on your FAFSA form." ]

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[ "What do I do with my FAFSA student aid report?", "You should review your Student Aid Report to make sure everything is correct and complete.", "What do I need to do if there is a mistake on my SAR?", "Did you review your SAR and find a mistake?", "No, I did not find any mistakes on my Student Aid Report.", "Where do I find the SAR Data Release Number?", "The DRN appears on the first page in the upper right corner of the paper SAR and it is below the EFC on the electronic SAR.", "What does the SAR list?", "The SAR lists your FAFSA info and provides space for any corrections you need to make and you will receive a paper SAR if you file a paper FAFSA and do not provide an email address.", "Will the SAR tell me if I have been selected for verification?", "Yes, your SAR could contain a note that you have been selected for verification." ]

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[ "I need help with understanding Student Aid Reports.", "I'll assist you with that. A Student Aid Report summarizes your FAFSA form, so it's very important to make sure your information is correct and complete.", "What if there is a mistake on my Student Loan Report?", "Have you already received your SAR and found a mistake?", "No, I haven't received it yet.", "Do I need to do anything if all my information is correct?", "No, but you should keep your SAR for your records.", "If I do find a mistake that needs to be corrected, how would I get an updated copy of my SAR?", "You can contact the Federal Student Aid Information Center at 1-800-4-FED-AID and request to have a copy mailed to you.", "What information will be on my SAR?", "That will depend on your FAFSA form. Have you already completed it?", "Yes, I have.", "Great. Your SAR will then have the Expected Family Contribution(EFC) displayed in the upper right hand corner." ]

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[ "I need help with my Student Aid Report.", "Your Student Aid Report(SAR) is a summary of your FAFSA form, so it's highly important that you make sure your information is correct and complete.", "Why does the FAFSA form ask for my email?", "By providing your email on your FAFSA form, you get access to an online copy of your SAR.", "What if I don't provide my email?", "You will receive a paper copy of you SAR.", "What type of information does my SAR contain?", "Your SAR will contain basic information about your eligibility for federal student aid and answers you gave to FAFSA questions.", "How do I get another copy of my SAR if I need it?", "You can contact the Federal Student Aid Information Center at 1-800-4-FED-AID to request a copy of your SAR by mail.", "What happens if there is a mistake on my SAR?", "Have you already reviewed your SAR?", "No. I haven't received it yet." ]

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[ "Can you explain to me what the Student Aid Report is?", "It is a review of your FAFSA information to make sure it is correct and complete.", "Can I use my email to get a SAR from FAFSA?", "Yes, you will receive an email if you provide a valid email address with instructions on how to access an online copy of your SAR.", "What information does my SAR contain if my application is complete?", "If you application is complete, your SAR will have an Expected family Contribution will display in the upper-right hand corner.", "If my application is incomplete what will my SAR report show?", "If incomplete your SAR report will not show the EFC but will tell you what you need to do to resolve issues.", "What should I do with my SAR?", "Did you review it carefully to be sure everything is correct and complete?", "No, I have not looked over my SAR yet." ]

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[ "what's next after I send the FAFSA application?", "You'll get a Student Aid Report and you will need to review it to make sure it is correct and complete.", "what else happens when the report is ready?", "The school you listed on your FAFSA form will use your information to determine your eligibility for federal and possibly nonfederal financial aid", "what do I do if everything is correct after I look it over?", "You keep it for your records", "what if something was wrong on the report?", "Did you find a mistake when you reviewed your SAR?", "No, just wondering", "where would I go to make corrections if they were needed?", "You would need to make any corrections at fafsa.gov" ]

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[ "I need information about financial aid options available to me.", "I can help you with that. Financial aid can help you pay for your college expenses.", "Where can I find more information about how work-study jobs work?", "This information can be found on our website.", "What about scholarships?", "Unlike financial aid, scholarships provide free money for college expenses. Scholarships are usually given to students based on their academic merits.", "How do student loans work?", "When a person takes out a student loan, they are borrowing money for college that will be need to be paid back later. Like other loans, student loans accrue interest over time.", "How do I get financial aid?", "Financial aid can come from a variety of sources including federal, state, and private sources. You can find more information about this on our website.", "Have you viewed the Federal Student Aid Video?", "Yes, I have.", "Excellent. The video is a great way to learn about federal grants, loans, and work-study jobs." ]

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[ "What is a loan for college?", "We have a link you can follow.", "do you need to know what to do when you receive a student loan?", "Yes, I would like to know what to do about receiving a student loan.", "With a student loan you are borrowing money to attend a college and you will have to repay the loan plus the accrued interest.", "What is financial aid officially?", "Financial Aid is money that helps you pay for college and they include grants, work-study, loans, and scholarships to help make attending college affordable.", "Is there an accessible versiion wmv for FSA video?", "Yes, you can access a wmv version.", "Where do scholarships come from?", "Many nonprofit and private organizations offer scholarships to help students pay for college and it is free money which can be based on academic merit, talent, or a particular area of study.", "Is it important to know about my repayment options?", "Yes, you should understand your repayment options so you can be successful in repaying your loan." ]

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[ "Hi, good afternoon. I've been searching for info about the many types of money aid. I heard about loans, could you elaborate a little for me?", "Sure. A loan is a borrow of money to attend a college or career school. You should repay that money as well as its interest that accrues.", "Have you received any student loan?", "No, i haven't receive any. That's why i'm asking about them, because i was told to consider some.", "Not to worry, right now i'm just curious. Anyway, i always can get a job, isn't? Like part-time or something?", "In fact, you can do that. You have the Federal Work-Study Program available to you, so you can earn money in order to pay for school through a part-time job.", "That's cool, i think its better than get into any debts. Say, i guess government is not the only one out there giving help like this, aren't they?", "No, of course not. This kind of help can be provided by Federal institutions or State ones. Also, School and private sourced can help you to pay for college or career school.", "Great, really, great. At least i can look in various places. Where can i get more information about this work-study program?", "You just have to go online and look for the corresponding links that will take you to the proper information.", "Same for schoolarships?", "Just the same, yeah." ]

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[ "What are the types of financial aid available?", "Financial aid is money to help pay for college such as grants, work-study, loans, and scholarships.", "What are work-study jobs?", "You can look at the share link which talks about the federal work-study program and it allows you to earn money to pay for school by working part time.", "Is there aid from my state government?", "Yes, aid could be available through the state government.", "What can you tell me about grants?", "The share link will explain that a grant is a form of financial aid that will never have to be paid back unless you withdraw from school and owe a refund.", "What types of loans are there?", "The share link will be able to help you with loans that are considered student loans and will tell you that they have to be paid back.", "Did you know that you have to pay back a student loan along with interest?", "No, I did not know that along with the loan you have to pay back interest." ]

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[ "I'd like to know what a student loan entails for me.", "Click on the following link for information on his point [38] share link", "Will you be receiving a student loan in the future?", "Yes I'm currently applying.", "In that case a student loan means that you are borrowing money to attend a college or career school. You must repay the loan as well as interest that accrues on it.", "Are there options on repaying that loan?", "Yes and t is important to understand your repayment options so you can successfully repay your loan.", "Who issues the loan?", "It might come from the U.S. Federal Government, your State Government or your College or Career School.", "And what's the difference between a loan and a grant?", "A grant is a form of financial aid that doesn't have to be repaid unless, for example, you withdraw from school and owe a refund.", "Are there private scholarships that I can apply for?", "Yes, many nonprofit and private organizations offer scholarships to help students pay for college or career school." ]

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[ "Hello, I would like to have more information about Student Loans", "of course I will share a link for you to have more information", "have you received a student loan?", "no", "and what information is there to know the federal subsidies?", "Watch this video to learn about federal grants, loans and work: studying jobs and how they can help you finance your education. Subtitles available in English and Spanish; just start the video and click on the CC symbol at the bottom.", "and where does the financial aid come from?", "Financial aid may come from federal, state, school, and private sources to help you pay for college or career school.", "and what else can i see?", "You can see the accessible version wmv", "And what about the scholarships?", "Many private and non-profit organizations offer scholarships to help students pay for college or vocational school. Sometimes based on academic merit, talent, or a particular area of study, this type of free money can make a real difference by helping you manage your education expenses." ]

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[ "What types of financial aid is available to students?", "Financial aid is money such as grants, work-study, loans, and scholarships that help make college affordable.", "What sources does financial aid come from for college?", "Financial aid is available from federal, state, school, and private sources to help pay for college.", "did you watch the Federal Student Aid video?", "Yes, I watched the types of Federal Student Aid video.", "I am glad that you got to check out the video to learn about federal grants, loans, and work-study jobs and how they help pay for your education.", "Can I get aid from my state government?", "yes, you could get aid from your state government.", "What exactly is a grant to help pay for college?", "A grant is a form of financial aid that does not have to be payed back unless you withdraw from school and owe a refund.", "What types of federal grants are available?", "There are Pell Grants, Federal Supplemental Educational Opportunity Grants, Teacher Education Assistance for College and Higher Education TEACH Grants, and Iraq and Arghanistan Service Grants available for college." ]

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[ "I have questions about financial aid and student loans.", "I will be happy to assist you with this.", "Will you be taking out a student loan?", "I haven't decided yet. ", "What are some types of financial aid?", "There are several types of financial aid, including grants, scholarships, work-study, and loans.", "I'm having trouble viewing the Federal Student Aid Video on your website. What should I do?", "Try clicking on the link that says, \"view accessible version\". ", "Thank you. The link worked. What about scholarships?", "There should be information about scholarships in the video.", "Does financial aid work for career schools, as well?", "Absolutely. A student can receive financial aid for both college and career schools." ]

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[ "I'm a high school senior who will be attending college in the fall. I need some information about student loans.", "I can help you with that.", "Will you be taking out a student loan?", "I'm not sure yet. I need more information first.", "What are some different types of federal grants?", "There are several federal grants that may be available to you, including Pell Grants, FSEOG, TEACH Grants, and Iraq and Afghanistan Service Grants.", "Do military families qualify for any kind of financial aid?", "Yes. There is aid available for members of military families.", "Does my state government offer financial aid?", "Yes. Your state government is another source for financial aid.", "What is the work-study program?", "The Federal Work-Study Program lets you earn money to pay for your schooling by working part-time." ]

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[ "II'm going to be co-signing a federal aid loan for my wife and I need some more information about how it works.", "I can help you with that. A co-signer is the spouse of an applicant who initiated an Income-Driven Repayment Plan Request. ", "Are you aware of your obligations to repay as the co-signer?", "No. I'm not sure how it works.", "Does it matter that the Income-Driven Repayment Plan Request was done as part of a Direct Consolidation Loan Application?", "No. Your wife will just have to click on \"Direct Consolidations Loan Applications\" under \"My Loan Documents\" to find the co-sign code, you will need.", "Who all can co-sign for this?", "Only the spouse of an applicant that initiated an Income-Driven Repayment Request.", "Do I need a Financial Information Note when I co-sign?", "A Financial Information Note is only needed if you file income taxes separately from your wife.", "What if I can't find the Co-sign code?", "Your wife should have received an email containing the Co-sign code. If this email cannot be found, she can also access this code on her StudentAid.gov account." ]

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[ "Can you explain what a co-signer is?", "Yes, with the income-driven repayment plan the co-signer is the spouse of the applicant.", "Do you know that the co-signer is not obligated to repay the loan by signing a borrowers IDR application?", "Yes, I understand that I am not obligated to pay back the loan as a co-signer on the borrower's IDR application.", "What about the reference number/co-sign code?", "The IDR applicant should have given you the reference number/co-sign code.", "Who should complete the co-signer part of the IDR plan request?", "If you are the spouse of the applicant who initiated the IDR Plan Request then you should complete it.", "What if I do not have the reference number or co-sign code?", "Then you should contact the IDR applicant because an email was sent to them containing the reference number or co-sign code.", "I do not know where the reference number or co-sign code is, how can i get it?", "Just ask your spouse because an email was sent to him or her and the IDR applicant can also access the number by logging in to StudentAid.gov." ]

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[ "Can you explain what a co-signer is for an Income-Driven Repayment Plan application?", "A co-signer for an Income-Driver Repayment plan request is the spouse of the applicant.", "Did they explain to you that you are not obligated as a spouse to repay the loan by co-signing?", "Yes, that was explained to me.", "What if the applicant completed an IDR plan request that was not part of a Direct Consolidation Loan Application?", "He or she will click on \"Income-Driven Repayment Plan Requests\" under \"My Loan Documents\" to find and provide you with the required Reference Number.", "Who should complete the co-signer form?", "If you are the spouse of the applicant, then you should complete the Income-Drive Repayment Plan Request.", "Where do I go to click for co-sign code?", "You should click on \"Direct Consolidation Loan Applications\" under \"My Loan Documents\" to locate the code.", "What do I need to do?", "You must be logged in with your own unique FSA ID in order to Co-Sign the applicant's IDR Request." ]

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[ "who is the co-signer on a repayment plan?", "The co-signer is the spouse of an applicant who initiated an Income-Driven Repayment Plan Request. ", "Did you want to know about your obligation to repay the loan?", "yes", "where do we sign in?", " Co-sign Income - Driven Repayment IDR Plan Request", "where do we get the number to sign in?", "You can get it from the IDR applicant. An e-mail containing the Reference Number/Co-sign Code was sent to him or her. The IDR applicant can also access the Reference Number/Co-sign Code by logging in to StudentAid.gov and clicking on the appropriate link. ", "who should do the plan request when we log in?", "The spouse of the applicant who initiated an Income-Driven Repayment Plan Request.", "but I use their reference number since I don't have one, right?", "Yes, the IDR applicant should have the Reference Number and Co-sign Code " ]

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[ "hello i would like to get information about What is a co-debtor?", "A co-signer is the spouse of an applicant who initiated an Income-Based Payment Plan Application.", "are you a co-signer?", "no", "and who should give me the joint signature code?", "The IDR applicant should have provided you with a joint signature code / reference number.", "What if the application has already been completed?", "In that case you will click on \"Direct Consolidation Loan Applications\" under \"My Loan Documents\" to locate you and provide you with the joint signature code you need. \"Direct Consolidation Loan Applications\" at \"My Loan Documents\" to locate and provide you with the joint signature code you need.", "and what should i do to start?", "SIGN IN TO GET STARTED", "What if the applicant completed an Income-Based Payment Plan Application that was not part of a Direct Consolidation Loan Application?", "You will click \"Income Based Payment Plan Requests\" under \"My Loan Documents\" to locate and provide you with the reference number you need. \"Income Based Payment Plan Requests\" under \"My Loan Documents\" to locate and provide you with the reference number you need." ]

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[ "I'm looking for information as to what constitutes a co-signer in relation to a spouse's income-driven repayment plan application form within the FSA, can you help me with this?", "A co-signer is defined as being the spouse of an applicant who initiated an Income-Driven Repayment Plan Request", "Have you a concern or worry about being a co-signer on an application?", "Yes, I'm concerned that I may be obligated to repay the loan by signing this application", "What can I do if I do not have a Reference Number /Co-sign Code for the particular application?", "You should contact the IDR applicant, who should have received an email containing the Reference Number/Co-sign Code. The IDR applicant can also access this information by logging into StudentAid.gov and clicking on the relevant link", "What exactly do I need to complete my role as a co-signer within the FSA?", "Initially, you will need to be logged in with your own personal FSA ID in order to co-sign the applicant's IDR request", "How long should it normally take to complete my role as a co-signer?", "Your role is normally completed in one session, which most people manage to complete in 10 minutes", "How does my spouse provide me with a co-sign code during the Income-Driven Repayment Plan Request?", "Your spouse needs to click on the \"Direct Consolidation Loan Applications\" button which is located under \"My Loan Documents\" on the website." ]

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[ "I want to get a better understanding on co-signing for an IDR", "A co-signer is the spouse of an applicant who initiated an Income-Driven Repayment Plan Request", "Are you a co-signer on an IDR plan?", "no, but I might be ", "what will I need if I'm ready to co-sign?", "If the IDR applicant completed an Income-Driven Repayment Plan Request that was not part of a Direct Consolidation Loan Application, he or she will click on \"Income-Driven Repayment Plan Requests\" under \"My Loan Documents\" to locate and provide you with the Reference Number you need.", "what if it is a direct consolidation loan?", "If the applicant completed an Income-Driven Repayment Plan Request as part of a Direct Consolidation Loan Application, he or she will click on \"Direct Consolidation Loan Applications\" under \"My Loan Documents\" to locate and provide you with the Co-sign Code you need.", "and it is the same place to sign in for both?", "Yes, you log in to the Co-sign Income-Driven Repayment IDR Plan Request", "can either one of us do it?", "The spouse of an applicant who initiated an Income-Driven Repayment Plan Request should be the one to complete it." ]

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[ "What exactly is a co-signer or an income-driven repayment plan application?", "A co-signer happens to be a spouse of an applicant who asks for the income-driven repayment plan request.", "Do you know you are not responsible to repay the loan by sigining a borrowers IDR application as a co-signer.", "Yes, I have read that I am not responsible to pay back the loan as a co-signer on my spouses IDR.", "What if I do not have a reference number to co-sign?", "Ask your spouse because they were sent an email containing the reference number or they can access the reference number by logging into StudentAid.gov.", "Are there directions to access the reference number?", "Yes, I can tell you how to find the reference number.", "How long will the co-sign process actually take?", "Most of the time it takes about 10 minutes to complete the actual co-sign process and must be completed in one session.", "What if the applicant completed an Income-driven Repayment Plan request as part of a Direct Consolidation Loan Application?", "Then they will have to click on the Direct Consolidation Loan Applications under My Loan Documents to locate and give you the co-sign code." ]

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[ "Yes I'd like information. What types of aid is available at the federal level?", "We have that information.", "Would you like to learn more about grants?", "Sure, that's a good place to start.", "Grants are a type of financial aid that is typically based on need and usually doesn't have to be repaid.", "I'm not sure what type of aid I would be eligible for, could you help me?", "You can estimate what aid you may be eligible for when you check out our FAFSA4caster tool.", "What if my dad died oversees in the Middle East?", "The specific situation of having a parent killed in Iraq or Afghanistan could affect your eligibility for aid.", "Can I find details about the specifics of Federal Student Aid here?", "With our service here you can explore how financial aid works, learn about the types of aid, and find out if you're eligible or not.", "And is it possible to know more or less how much I can get?", "Yes you can use FAFSA4caster to get an early estimate of your eligibility for federal student aid.\nClick here [40] Get Aid Estimate" ]

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[ "Could you let me know what type of Federal Student Aid is available?", "Yes click on point [9] to learn more.", "Would you like to know about available grants?", "Yes sure.", "A student grant is different from a loan as it's typically based on need and doesn't have to be repaid.", "Does it matter if I'm not from the States?", "We have information about how being a Non-U.S. citizen might impact your eligibilty.", "Can I know how much I might get?", "Yes we have a tool which helps you Estimate Your Aid.", "Will I be allowed to work when I'm studying as well?", "Yes there are Work-Study Jobs that provide a way to earn money to help you pay for school.", "Is there interest on Federal Student Aid loans?", "Yes and after finishing school you must repay your loans and the interest that accrues on them." ]

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[ "How can you help me understand financial aid?", "Are you preparing for college or career school?", "No, not quite yet.", "Is there a way to estimate my AID?", "Yes, there are ways to estimate your AID.", "What is a loan?", "A loan is money you would borrow to pay for college and you must repay the loan and interest that accrues.", "How can I learn about financial aid?", "You can explore how financial aid works, learn about the types of aid, and find out if you are eligible and estimate what aid you might get at FAFSA4caster.", "What is a grant?", "Grants are typically based on need and does not typically have to be repaid." ]

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[ "You may help me with financial aid for school", "Are you preparing for college or career school?", "no, but I will be soon", "what can you tell me about aid?", "We can help you explore how financial aid works, learn about the types of aid, and find out if you’re eligible. You can also estimate what aid you may be eligible for when you check out FAFSA4caster. ", "are there different kinds of help?", "Yes, financial aid to pay for college is available from a variety of sources. Student aid includes grants, scholarships, work-study jobs, and loans.", "what are the grants?", "Grants are financial aid that is typically based on need and doesn't typically have to be repaid", "and work study jobs?", "You work as a way to earn money to help you pay for school" ]

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[ "hello could you help me understand financial aid\n", "Are you currently preparing for college or vocational school?\n", "no", "And where can you see if I am eligible for the aid?\n", "You can estimate what help you may be eligible for when you review FAFSA4caster.\n", "What do you recommend that I do now?\n", "it is important that you estimate your help\n", "Could situations affect your eligibility for help?\n", "Military family members can enter situations that could affect your eligibility for help\n", "and what are the subsidies for?\n", "generally based on need and does not have to be returned\n" ]

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[ "Hello, I would like to know who can receive financial aid\n", "of course we are here to give you More information\n", "Do you want to know what situations could affect your eligibility for help?\n", "no", "How can I estimate the aid I can access?\n", "Use FAFSA4caster to get an early estimate of your eligibility for federal student aid.\n", "and what do I do while preparing for college?\n", "Explore how financial aid works, learn about types of aid, and find out if you are eligible. You can also estimate what aid you may be eligible for when you review FAFSA4caster.\n", "and what is the scholarship based on?\n", "that is based on academic or other achievement, or financial need, to help pay for school\n", "What things can affect my eligibility?\n", "among the things is not being a US Citizen\n" ]

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[ "I need student aid help", "Are you preparing for college?", "not really, I'm prepared but still have a few questions", "can you help me with financial aid?", "Yes,we can help you see how financial aid works, learn about the types of aid, and find out if you’re eligible. You can also estimate what aid you may be eligible for by using FAFSA4caster.", "what can you tell me about grants?", "Grants are financial aid that's typically based on need and doesn't typically have to be repaid", "can anyone get financial aid by asking for it?", "All applicants must meet basic eligibility requirements for federal student aid.", "do you have more information on how a military service situation could affect whether or not I get financial aid?", "Yes, I can give you a link so you can learn how you'll be affected if you or your family served in the military." ]

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[ "I am having a few problems understanding the financial aid that is available through the FSA, could you help me with it please?", "Are you currently preparing for college or a career school?", "Yes, I am", "We have a dedicated piece on our website that informs you how financial aid works, gives you insights into what types of financial aid are available and also helps you to calculate what amount of financial aid you may be eligible for", "What are the different types of aid that are available through the FSA?", "Grants are aids that are available, based on need. These typically don't have to be repaid", "Can you give me further information on the FAFSA4caster service?", "This service is used to estimate what aid you may be eligible for and is specific for each and every applicant", "Can you explain to me what Work-Study Jobs are in relation to the types of aid that are available?", "Work-Study Jobs are a way for students to earn money to help pay for school", "How are loans assessed under financial aid through the FSA?", "Loans are monies that are advanced to students by way of a borrowing that pay for college or career school. These loans must be repaid along with any interest that accrues" ]

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[ "I would like information on qualifying for financial aid.", "Are you students planning on attending a college or career school?", "Not really, I'm not sure yet.", "If I do eventually get a loan, what happens if I can't pay it back immediately?", "In that situation you would have to contact your loan servicer to discuss repayment options.", "How can I get a jump on the application process?", "You can ask your current school counselors and the college financial aid office about state, college, and nonprofit grants and scholarships that you can apply for.", "I was accepted at 3 colleges, which do I consult?", "It would be wise to compare their costs and aid offers. Accept the aid from the school that's best for you and inform them of other sources of aid such as scholarships you expect to receive.", "What is an aid offer?", "An aid offer explains the types and amounts of aid a college is offering you, and includes your expected costs for the year." ]

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[ "Can you tell me how Financial Aid for students works?", "Are you planning to attend college or career school?", "Yes, I am.", "Then you should know that you can get essential help through our financial aid and we can teach you how it works.", "What if I'm accepted to multiple colleges?", "Then evaluate and compare the costs and aid offers and accept the aid from the school that you choose. Also, don't forget to inform them of other sources of aid, such as scholarships, you expect to receive.", "And what can I do if it starts to get difficult to make my payments?", "Just contact your loan servicer to talk about repayment options.", "How can I know what kind of help each school offers?", "You can check their aid offer, there it should be explained the types and amounts of aid they are offering to you.", "Ok, thanks for the information. Anything else I should know about how to maintain my aid?", "Yes, don't forget to complete your FAFSA form each academic year." ]

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[ "I'm looking for Financial Aid help", "Are you planning to attend college or career school?", "not at the moment but I want to learn about these things for when I'm ready", "can you tell me about the FAFSA application?", "You can apply for federal grants, work-study, and loans with the Free Application for Federal Student Aid form by filling it out before each year of college. Your school will use your FAFSA data to determine your federal aid eligibility ", "Did you want more information?", "yes, what happens after I send it in?", "After you submit it you will receive your Student Aid Report", "do they tell me what I can get in aid?", "Yes, you will get an aid offer that explains the types and amounts of aid a college is offering you , and your expected costs for the year", "how can I prepare for when I'm ready to do all of this?", "You can ask your school counselors and the college financial aid office about state, college, and nonprofit grants and scholarships you can apply for. And be sure to meet application deadlines. " ]

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[ "I need help understanding how financial aid works.", "Are you planning to attend college or a career school?", "No, my son is.", "Who can assist me with planning for my son's college expenses?", "Your son's school counselors will be able to help you with this. Additionally, the college financial aid office can help your son find state, college, and non-profit grants and scholarships to apply for.", "That's great. What if my son gets accepted to more than one college?", "If your son is accepted by multiple colleges, it's very important to compare the costs and aid offers of each, so that he can accept aid from the school that is best for him. ", "How will my son receive the aid?", "His financial aid office will apply the aid to the amount he owes. The remaining balance can then be used for other college costs. ", "What is an aid offer?", "An aid offer will explain the types and amounts of aid each college is offering your son. It will also include expected costs for the year." ]

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[ "hello could you help me understand how financial aid works", "are you planning to attend college or vocational school?", "yes", "in that case financial aid is essential. We'll explain how financial aid works, resources to pay for college, and loan repayment options.", "And how can I do if I have been accepted in several universities?", "In that case you should compare costs and offers of help. Accept help from the school that is best for you and inform them of other sources of help, such as the scholarships you hope to receive.\n", "And would you recommend that I pay the student loans?", "As you prepare to graduate, prepare to pay off your student loans. Good news! Federal student loan borrowers have a six-month grace period before payments begin.", "and how to determine if I am eligible for help?", "Your college uses your FAFSA data to determine your eligibility for federal aid.", "and how do i keep that help?", "don't forget to fill out a FAFSA form every year!" ]

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[ "Hello, I would like to obtain from How Financial Aid Works\n", "do you plan to attend college or vocational school?\n", "yes", "financial aid is essential. We'll explain how financial aid works, resources to pay for college, and loan repayment options.\n", "I would also like to know what happens after the presentation?\n", "After the presentation, you will receive your Student Aid Report.\n", "and what is an offer and help?\n", "Your offer of aid explains the types and amounts of aid a university offers you, and your expected costs for the year.\n", "And what if I have been accepted at several universities?\n", "If you've been accepted to multiple colleges, compare costs and offers of help. Accept help from the school that is best for you and inform them of other sources of help, such as the scholarships you hope to receive.\n", "and what recommendations can you give me?\n", "Before each year of college, apply for federal grants, work - study, and loans with the Free Application for Federal Student Aid FAFSA. Your college uses your FAFSA data to determine your eligibility for federal aid.\n" ]

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[ "Hello, I would like information on how financial aid works\n", "are you planning to attend college or vocational school?\n", "yes", "financial aid is essential. We'll explain how financial aid works, resources to pay for college, and loan repayment options.\n", "and what is the offer of help?\n", "Your offer of aid explains the types and amounts of aid a university offers you, and your expected costs for the year.\n", "have you been accepted in several universities?\n", "no", "and can I start the refund?\n", "Are you preparing to graduate?\n", "no", "Are you behind on your payments?\n", "yes", "in that case contact your loan servicer to discuss repayment options.\n" ]

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[ "I have questions about how financial aid works.", "Are you planning to attend college or a career school?", "No, my daughter will be.", "What is an aid offer?", "Your aid offer will explain the types and amounts of student aid a college is offering your daughter. It also covers the expected costs for the year.", "Has your daughter been accepted to more than one college?", "No, but that could change.", "How can I plan early for my daughter's college expenses?", "To start planning, you should ask your daughter's school counselors and the college financial aid office about different state, college, and non-profit grants and scholarships that she can apply for.", "When should my daughter fill out her FAFSA form?", "Your daughter should apply for federal grants, work-study, and loans with the free application for FAFSA forms before each year of college." ]

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[ "Financial aid", "Are you planning to attend college or career school?", "not until a few years but I want to be prepared", "how soon would I have to start paying back a school loan?", "For a federal student loan you would have a 6 month grace period before you begin making payments after graduation.", "who would I talk to about repaying the loan if I get into money problems?", "You would need to contact your loan servicer to discuss repayment options", "when getting a school loan would I have to ask for a specific amount?", "If you fill out the FAFSA form you will receive an aid offer that explains the types and amounts of aid a college is offering you, and your expected costs for the year.", "will I get offered the same amount no matter where I go?", "If you have been accepted to multiple colleges, compare the costs and different aid offers and accept the aid from the school's that's best for you." ]

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[ "I would like to know what criteria are used to calculate how much aid a student will receive.", "The colleges or career schools you list on your Free Application for Federal Student Aid form will use several pieces of information to calculate your aid.", "What is need-based aid?", "The following formula is used:Cost of Attendance COA Expected Family Contribution EFC = Financial Need", "Can you give me an example?", "For example, if your Cost of Attendance is $ 16,000 and you have been awarded a total of $ 4,000 in need-based aid and private scholarships, you can get up to $ 12,000 in non-need-based aid.", "What exactly is COA?", "Your COA is the amount it will cost you to go to school or your total cost for the school year for instance, for the fall semester plus the spring semester.", "Will you be attending at least half-time?", "Yes.", "In that case, your COA is the estimate of tuition and fees; the cost of room and board, books, supplies, transportation, loan fees, and miscellaneous expenses including a reasonable amount for the documented cost of a personal computer and other possible expenses.", "Who calculates need-based aid, the government?", "Your college or career school first determines whether you have financial need." ]

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[ "I wanted to know how you decide how much financial aid I get", "The colleges or career schools you list on your Free Application for Federal Student Aid form will use several pieces of information to calculate your aid", "like what is a simple way you could explain it to me?", "Need-based aid is calculated by taking the Cost of Attendance COA and the Expected Family Contribution EFC and finding your Financial Need", "and what can you tell me about non-need based aid?", "Your school will determine that by using another formula.", "Would you like an example?", "no, I want to ask something else", "do they use something else besides the formulas to see if I need aid?", "Your college or career school first determines whether you have financial need by using that simple formula", "what is the EFC about?", "The EFC is an index number that college financial aid staff use to determine how much financial aid you would receive if you were to attend their school. The information you report on your FAFSA form is used to calculate your Expected Family Contribution." ]

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[ "Hi, thanks for helping me out. You know, I've been having some doubts about aid, Do you happen to know my student aid is calculated?", "Well, that is something that depends on several factors and pieces of information, that will be used for that purpose.", "Well, o.k, i guess. Not saying too much, really. Anyway, I heard about some non-need aid, can you talk me about it?", "Sure, It's a kind of aid that doesn't go over your overall needs, so the amount can be calculated based on your school instead.", "Do you know if your Cost of Attendance is near $16,000, plus $4,000 of need-based aid and private scholarship?", "I wish, but no, nothing like that.", "So, you can't tell me nothing about that calculation formula for my need -based aid?", "As for non-need based aid, they use various factors to calculate that.", "Your Coa is $16,000?", "No, not at all." ]

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[ "I'd like information about how my student aid is figured out?", "Well, the colleges or career schools you list on your Free Application for Federal Student Aid FAFSA form will use several pieces of information to calculate your aid.", "I'm unclear on what non-need-based aid is, could you explain it?", "Non - need - based aid is financial aid that is not based on your EFC. Your school determines how much non-need-based aid you can get by using the following formula:\nCost of Attendance COA Financial Aid Awarded So Far * = Eligibility for Non-need-based Aid.", "Would you like an example?", "No I think I get it.", "Are there any need-based Federal Aid programs?", "Yes there are:\nFederal Perkins Loan\nFederal Pell Grant\nFederal Supplemental Educational Opportunity Grant FSEOG\nDirect Subsidized Loan\nFederal Work-Study", "I'll be a full time student, how is my cost of attending school calculated?", "Your cost of attending or COA is the estimate of your tuition and fees; the cost of room and board or living expenses for students who do not contract with the school for room and board; the cost of books, supplies , transportation, loan fees, and miscellaneous expenses including a reasonable amount for the documented cost of a personal computer. ", "Is it possible to get an interest free loan?", "Look up details on the Direct Subsidized Loan." ]

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[ "How do you come up with the amount of financial aid I will get?", "The schools you list on your Free Application for Federal Student Aid form will use several pieces of information to calculate your aid.", "is it the same for determining how much non-need financial aid we will receive?", "The school will use a formula to determine how much non-need based aid you can get.", "Would you like an example on how the aid is determined?", "yes", "Okay, lets say your COA is $16,000 and you’ve been awarded a total of $4,000 in need-based aid and private scholarships, you can get up to $12,000 in non-need-based aid.", "how does the need based aid work if my cost is the same as your example?", "If your COA is $16,000 and your EFC is 12000, your financial need is $4,000, so you aren’t eligible for more than $4,000 in need-based aid.", "how is my non need financial aid determined?", "The school takes your cost of attendance and subtracts any financial aid you have already been awarded", "how is the EFC used/", "The EFC is an index number that college financial aid staff use to determine how much financial aid you would receive if you were to attend their school. The information you report on your FAFSA form is used to calculate your EFC. " ]

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[ "Hello, I would like to know how the amount of my federal student aid is determined?\n", "The colleges or professional schools you list on your Free Application for Federal Student Aid FAFSA will use various data to calculate your aid.\n", "What is need-based aid and how does my school calculate how much I will receive?\n", "Your college or career school first determine if you have a financial need using this simple formula:\n", "your COA is $ 16,000 and your EFC is 12,000?\n", "no", "Could you tell me what is the expected family contribution (EFC)?\n", "Your EFC is an index number that college financial aid staff use to determine how much financial aid you would receive if you went to school. The information you report on your FAFSA is used to calculate your EFC.\n", "What do you recommend to learn more about this?\n", "If you want a long answer, read on! This way you will understand all your concerns\n", "What if my COA is $ 16,000 and you have been awarded a total of $ 4,000 in need-based aid and private scholarships?\n", "in that case you can get up to $ 12,000 on a non-need based basis help\n" ]

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[ "How is calculation done when determining how much I am due to receive in federal student aid?", "The schools that you list on your FAFSA form use several pieces of information to calculate how much you will receive in aid", "What is the easiest way of explaining what the basic eligibility criteria for federal student aid is, and who decides how much I receive?", "I can answer that for you in a very short manner, if that 's ok with you", "What does the term cost of attendance (COA) mean?", "COA is that cost incurred for you to attend school. Most colleges will calculate your COA which will show all costs involved in attending that school for the academic year", "Are you/will you be attending school at least for half of the academic year? ", "Yes, I will ", "In this case, your COA is calculated and estimated on a number of different factors", "What role does the EFC play along with my COA when deciding how much I receive in federal student aid?", "Your EFC is subtracted from your COA which then determines the amount of your financial need. This is then used to determine how much need-based financial aid you will recieve", "Is there a long answer for my earlier question regarding me meeting the eligibility criteria for federal student aid and who then decides how much federal aid I receive?", "For the long answer to this question, you will need to read further in the relevant section of the website" ]

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[ "hi, a question how do you determine the amount of federal student aid?\n", "The colleges or professional schools you list on your Free Application for Federal Student Aid FAFSA will use various data to calculate your aid.\n", "What if I attend at least half time?\n", "your COA is the estimate of various factors\n", "What is non-need based aid and how does my school calculate how much I will receive?\n", "Your school determines how much non-need aid you can get using this formula.\n", "can you give me an example\n", "For example, if your COA is $ 16,000 and you have been awarded a total of $ 4,000 in need-based aid and private scholarships, you can get up to $ 12,000 on a non-need-based basis.\n", "What is need-based aid and how does my school calculate how much I will receive?\n", "Your college or career school first determine if you have a financial need using this simple formula.\n", "your COA is $ 16,000 and your EFC is 12,000?\n", "no" ]

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[ "Hello there, I'm here to learn more about school aid offers.", "Have you applied to several schools then?", "Yes, I have.", "In that case be sure to compare aid offers to see which school will be the most affordable.", "I'll do that, thank you. What if I received an aid offer from a school and it changed at a later point?", "This could happen for a variety of reasons, such as if you indicated that you plan to live on campus when you submitted your FAFSA form but then later decided to live off campus.", "That doesn't apply to me. Are there any other reasons why this could happen?", "Yes, it can also happen if you are selected for verification.", "Ah, then it all makes sense. Say, what if I have any questions or don't understand what's in the aid offer?", "Then you should contact the financial aid office at the school. They re there to help. It's important to understand what you're being offered e.g., which items in the offer are grants and which are loans.", "What if the school simply doesn't list the cost of attendance on the aid offer?", "In that case ask the financial aid office for this figure. Make sure it includes amounts you will pay to the school directly such as tuition and fees as well as other costs such as living expenses, books and supplies, and transportation." ]

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[ "Hi, could you please explain what an award letter is?", "An award letter tells you what financial aid you can receive at a particular college or career school. Have you applied for aid at a college?", "Yes I have applied to several career schools.", "I have an aid offer but am having difficulty figuring out the net price for the school where can I get help?", "You can get help with this by contacting the financial aid office at the school. Remember it is important to understand what is being offered. For example is it a loan or is it a grant.", "What if the aid is not sufficient and I have to take out a loan to pay for schooling?", "If you have to take out a loan you should pay special attention to the terms and conditions of private loans so that you understand what your obligations would be. You should read up about federal versus private loans.", "What is meant by net costs for schooling?", "The net cost is the amount you will have to pay out of your pocket by way of loans or using your earnings from work.", "What should I do if the college does not list the cost of attendance on the aid offer?", "If your award letter does not mention the cost of attendance you should ask the financial aid office for this figure. You should make sure it includes amounts you will pay to the school directly such as tuition fees as well as other costs such as living expenses, books, supplies, etc." ]

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[ "What is a school aid offer?", "Have you applied to several schools?", "No I have not yet.", "What if I need to take a larger amount in private loans than at another?", "You should pay extra attention to the terms and conditions on private loans so you will understand what obligations you would have and also read about federal versus private loans.", "What if the school does not list the cost of attendance on their aid offer?", "Ask the financial aid office for the amount and make sure it includes amounts you will pay to the school directly such as tuition and fees.", "Will any transportation fees be included?", "You should also ask them about transportation fees because sometimes they are included.", "Are there steps to figuring out net price?", "You should follow the easy steps outlined below to figure out net price for each school and which would be most cost effective for you." ]

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[ "I have some questions about financial aid for students. Can you answer them, please?", "Of course. Have you applied to several schools?", "No, at least not yet.", "What if I listed a school on my application for student aid?", "Then you might get a tentative aid offer from a school and then find that it changes later.", "I see. And what if I have any questions or don't understand what's included in the aid offer?", "Simply contact the financial aid office at the school. They re there to help ! It's important to understand what you're being offered e.g. , which items in the offer are grants and which are loans.", "What else does my aid offer include?", "Your aid offer might include student loans, so it's important for you to compare the amount of debt you would be taking on at the schools you are considering.", "Interesting. And what should I do if I need to take out a larger amount in private loans at one school than at another?", "In that case you should pay special attention to the terms and conditions of the private loans so you understand what your obligations would be." ]

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[ "I need help understanding school aid offers.", "I can assist you with this. Have you applied to multiple schools?", "No, my son has.", "How do we figure out the net price for each school he has applied to?", "I can help you with that. Finding out the net price for each school helps you figure out which one will be the most affordable for your son.", "What if the school he applied to doesn't list the cost of attendance on his aid offer?", "He can ask the financial aid office for this information. Be sure that it includes the amount he will pay to the school directly like tuition and fees, and other costs(living expenses, supplies, and transportation).", "Who can help answer questions about my son's aid offer?", "Your son's financial aid office at his school can help you with this.", "What if he needs to take out larger amounts of private loans at one school over another?", "In this case, please pay special attention to the terms and conditions of the private loans, so you know what your obligations will be." ]

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[ "Hello, I would like to know what financial aid I can receive at a particular university or vocational school.\n", "have you applied to various schools?\n", "yes", "Be sure to compare the help offers to see which school will be the most affordable.\n", "and could they change the school?\n", "Yes You may receive a provisional aid offer from a school and then find out that it changes later.\n", "What if the school does not include the cost of attendance in the offer of aid?\n", "request this figure from the financial aid office. Make sure you include the amounts you will pay directly to the school, such as tuition and fees, as well as other costs, such as living expenses, books and supplies, and transportation\n", "What if the school does not include the cost of attendance in the offer of aid?\n", "request this figure from the financial aid office. Make sure you include the amounts you will pay directly to the school, such as tuition and fees, as well as other costs, such as living expenses, books and supplies, and transportation\n", "And if later I have another question, where do I go?\n", "contact the school's financial aid office. They are there to help!\n" ]

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[ "Hello, I would like to know what a school aid offer is\n", "have you applied to various schools?\n", "yes", "if so be sure to compare the help offers to see which school will be the most affordable.\n", "and could it happen that you receive an offer of provisional help from a school and then find out what changes later?\n", "Yes, this could happen for a variety of reasons, such as if you indicated that you plan to live on campus when you submitted your FAFSA but then decided to live off campus or if you are selected for verification.\n", "and the aid can vary?\n", "Because your financial aid package is created for you and is based on the cost of attending a particular school, your aid amounts will vary from school to school.\n", "and how can i calculate the net price?\n", "Follow these simple steps to calculate your net price, or net cost, for each school, and find out which school will be most accessible to you.\n", "and do you have to include the prices?\n", "Make sure you include the amounts you will pay directly to the school, such as tuition and fees, as well as other costs, such as living expenses, books and supplies, and transportation.\n" ]

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[ "I got an award letter, now what", "Have you applied to several schools?", "just one", "where can I go for help with my aid offer?", "You can contact the financial aid office at the school. It is important that you understand what you're being offered.", "How can I figure out costs?", "You can find the cost of attendance for your program on the aid offer", "what if I will need more help by taking out a loan to help pay for costs?", "If you need to do that you should pay special attention to the terms and conditions of the private loans so you understand what your obligations would be", "can my aid offer change later on?", "Yes, you might get a tentative aid offer from a school and then find that it changes later" ]

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[ "Can I get a discharge of my student loan?", "You could if you are eligible due to an unpaid refund by your school after you withdraw from school.", " Did you withdraw from school after receiving a direct federal loan or an FFEL Program loan?", "I did, yes.", "Then your school may have been required under federal regulations to return some or all of the loan money to your servicer, if they didn't then you may be eligible for a discharge of your loan.", "How much of mu loan could be discharged?", "Just the portion that your school failed to return.", "Just that?", "Yes, as I said, only the portion of the loan that the school failed to return is eligible for a discharge. You can contact your loan servicer for more information.", "So, how can I apply for an unpaid refund discharge? My school it' still operating.", "First, you should contact your school to try and resolve the issue with them before applying for an unpaid refund discharge.", "And what could I do in case the school is suddenly closed down?", "Then you should determine if you are eligible for a closed school discharge instead." ]

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[ "What can I do with my loan if a withdraw from my school?", "You can opt for an unpaid refund discharge if your case is eligible for it.", "Did you withdraw from school after receiving your federal student loan?", "No, but I'm thinking about it.", "If you do then do you think your school could fail to return the loan funds to your loan servicer?", "I think it could happen, yes.", "In that case, you can be eligible for a discharge of your loan, but only the portion that the school fails to return.", "And for parents, in the case of a Direct PLUS Loan, can their loan be discharged as well?", "The same applies to parents with a Direct PLUS loan. If their child withdraws from school and the school fails to return the parent PLUS loan funds then the portion that it's failed to be returned would be withdrawn from the loan.", "Are you a parent of a student in that situation?", " Well, not me but my parents, yes.", "Then you now know that the amount of the loan that the school fails to return will be discharged." ]

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[ "Is it possible to be eligible for a discharge if my loan servicer did not make the required return of loan funds to the loan servicer when I withdrew from school?", "Yes, you can learn more about the unpaid refund discharge to see if you qualify or not.", "Did you withdraw from school after receiving a loan made under the William D. Ford Federal Direct Loan Program or Federal Family Education Loan?", "Yes, I withdrew after receiving the William D. Ford Federal Direct Loan Program loan.", "Then the school would have been required under federal regulations to return some or all of the loan money to your loan servicer.", "Will the discharge be for the whole amount?", "The discharge would be for the portion of the loan that the school did not return.", "How do I apply for an unpaid refund dischargeif the school is still open?", "You should be able to contact the school and attempt to resolve the problem with them before applying for an unpaid refund.", "What if I am parent who received a Direct PLUS Loan to help pay for my child's education, will my loan be discharged due to unpaid refund?", "Actually, yes, the amount the school should have returned will be discharged.", "What will happen if my child withdrew from school but the school never made a return of the parent PLUS loan funds?", "You will get the amount of the loan the school should have returned discharged." ]

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[ "I need info on a loan for a school I dropped out of", "Okay, we can help you learn more about the unpaid refund discharge to see whether you might qualify", "Did you withdraw from school after receiving a loan made under the William D. Ford Federal Direct Loan Direct Loan Program or Federal Family Education Loan \n Program?", "yes", "The school may have been required under federal regulations to return some or all of the loan money to your loan servicer", "What if the school didn't return anything after I left?", "You could be eligible for a discharge of the portion of your loan that the school failed to return", "what do I do to see about that discharge for the loan?", "You will need to complete the Loan Discharge Application: Unpaid Refund, and send the completed form to your loan servicer", "is the discharge the same if you are the parent and you got the loan?", "Yes, the amount of the loan that the school should have returned will be discharged. You can contact your loan servicer for more information.", "can I just go to the school and ask for the loan back?", "You can contact that school and attempt to resolve the issue with the school before applying for an unpaid refund discharge." ]

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[ "Hello, I need help, I recently left school and the school did not make the required repayment of the loan funds, how do I do?", "First, it's important that you get more information about the unpaid rebate registration to see if you can qualify.", "dropped out of school after receiving a loan from the Loan Program?", "Right", "in that case the school may have been required by federal regulations to return some or all of the loan money to your loan servicer.", "and i could be eligible?", "Of course you may be eligible for a discharge of the part of your loan that the school was unable to repay.", "and another question whether a parent who received a Direct PLUS Loan to help pay for their child's education. Can my loan be canceled due to an unpaid refund?...", "Yes, the loan amount that the school should have repaid will be canceled. Contact your loan servicer for more information.", "Is that only in cases where the child dropped out of school but the school did not make the required repayment of the parent's PLUS loan funds?", "that is correct, the loan amount that the school should have repaid will be canceled.", "ok, so i want to request the download of the refund without paying, what do i do?", "just complete the Loan Download Application - Unpaid Repayment and submit the completed form to your loan servicer." ]

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[ "I need to know if I'm eligible for a discharge of my federal student loans.", "I'll be happy to help you find out if you qualify for the unpaid refund discharge.", "Thank you. I've withdrawn from school and I received my loan under the FFEL Program. Do I qualify? ", "In this case, your school may be required to return part or all of your loan money to the loan servicer.", "What if my school failed to return the loan funds after I withdrew?", "This may make you eligible for a discharge of the loan money that your school failed to return.", "What if my parents received a Direct PLUS loan for my education? Does the loan still qualify?", "yes. If your school did not return the loan money, that amount will be discharged. ", "Did the school refuse to make a required return of your parent's PLUS loan funds?", "No.", "How do I find out who my loan servicer is?", "You can find this information by logging into your My Federal Student Aid account." ]

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[ "I left school and need to know if I'm eligible for a dicharge of my federal student loans.", "'ll be happy to help you find out if you qualify for an unpaid return discharge.", "Was your loan made under the William D. Ford Federal Direct Loan Program or the FFEL Program?", "No. I don't think it was.", "Has the school that you've withdrawn from refused to make a required return of your loan money?", "No, they haven't refused, but they seem to be dragging their feet about it.", "How would I go about applying for the unpaid refund discharge?", "Is the school that you used to attend still open?", "No. They are closed.", "Have they shutdown permanently?", "Yes. ", "In that case, you will need to first find out if you are eligible for a closed school discharge." ]

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[ "Hello, I have an issue. I withdrew from school and I'm wondering about some things regarding the return of my loan funds.", "You're in the right place then. Here you can learn more about the unpaid refund discharge to see whether you might qualify.", "Did you withdraw from school after receiving a loan made under the William D. Ford Federal Direct Loan Direct Loan Program or Federal Family Education Loan FFEL Program?", "No, that isn't the case.", "Did the school NOT make a required return of the loan funds after you withdrew?", "No, they returned the loan funds.", "So how much of my loan will be discharged if I was approved for that?", "Only the portion of your loan that your school should have returned will be discharged. Contact your loan servicer for more information.", "What if I'm ready to apply for the unpaid refund discharge?", "Then you must complete the Loan Discharge Application: Unpaid Refund and send the completed form to your loan servicer.", "What if I want to apply for an unpaid refund discharge, but my school has closed down?", "In that case you should first determine if you may be eligible for a closed school discharge instead. Contact your loan servicer for more information. Find out who your loan servicer is by logging in to My Federal Student Aid." ]

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[ "How do I decide which income-driven repayment plan to choose within the FSA process?", "Have you decided that an income-driven repayment plan is what you want to proceed with?", "Yes, that is my choice", "In that case, you will need to choose the plan that will provide the most benefits to you which are based on your own personal circumstances", "What does it mean when it says that I must be a new borrower to qualify for the PAYE Plan?", "This means that you must have had no outstanding balance on a Direct Loan or FFEL Program loan when you received a Direct Loan or FFEL Program loan on or after Oct. 1 , 2007 , and you must have received a disbursement of a Direct Loan on or after Oct. 1 , 2011", "Are there any implications if I don't recertify my income and family size by the annual deadline?", "In this instance, any unpaid interest will be capitalized added to the principal balance of your loans. This will increase the total cost of your loans over time, because you will then pay interest on the increased loan principal balance ", "What do I do if it happens that an income-driven repayment plan is not right for me?", "You are advised to contact your loan servicer to discuss other repayment options. In this instance you may be able to extend your repayment period through what is known as the Extended Repayment Plan. You may also be able to qualify for a temporary repayment suspension through a deferment or forbearance", "What happens if I didn't recertify my family size by the annual deadline?", "This could result in an increased monthly payment amount. It could also result in the PAYE and IBR plans loss of eligibility to make payments based on income " ]

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[ "will my repayment plan be divided into similar payments?", "No, your required monthly payment amount may increase or decrease if your income or family size changes from year to year. ", "Did you want to know more about recertification?", "no I need some other things", "about how long will it take to pay back?", "Income-driven repayment plans have different repayment periods.", "How can I get them to look at my payment plan if something comes up suddenly?", "You can submit a new application for an incom-driven repayment plan to do this.", "so if I lost my job that is all I need to do?", "Yes, if there is a change like loss of employment you can ask your servicer to recalculate your payment amount at any time.", "can you give me more information about the repayment plans?", "You can browse our Income-Driven Plans questions and answers page" ]

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[ "I need help with understanding annual re-certification requirements on income and family size.", "I can help you with that. It's very important that you re-certify your income and family size by the given annual deadline.", "Have you recertified your income by the deadline?", "Yes, I have.", "Excellent. Those who don't re-certify would be subject to varying consequences depending on their plan.", "What does applying for an income-driven repayment plan allow me to do?", "Completing the application allows you to select an income-driven repayment plan by name or request that your loan servicer determine what plan you qualify for. The loan servicer would then place you on the plan with the lowest monthly payment.", "What if I have an outstanding balance on a Direct Loan?", "If you have an outstanding balance on a Direct Loan or FFEL program loan when you received a loan on or after Oct. 1st 2007, you will not qualify for the PAYE plan.", "How do REPAYE and ICR plans work?", "Under these plans, your payment is always based on your income and family size, regardless of income changes. For example, if your income increases over time, your payment may be higher than the amount you would have to pay under the 10 year Standard Repayment Plan.", "What repayment plan is available for FFEL program loans?", "In this case, your only income-driven repayment plan option would be the IBR Plan. " ]

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[ "Hi, I'd like to know where can I get more information about income-based payment plans?\n", " Want more information about the income - driven repayment plans ?", "yes", "Explore our Questions and Answers page on Income Driven Plans\n", "How long will I have a refund under each plan?\n", "Income-based repayment plans have different repayment periods Under all four plans, any remaining loan balance is forgiven if your federal student loans are not paid in full at the end of the repayment period\n", "very well and how do I calculate the amount of my payment?\n", "You can Use our loan simulator. Loan Simulator provides a comparison of estimated monthly payment amounts for all federal student loan repayment plans, including income-based plans.\n", "Will the ICR Plan give me benefits for PLUS loans?\n", "The benefits of this plan will give you the only income-based repayment option available to major PLUS loan borrowers.\n", "What would be the different payment periods?\n", "Under all four plans, any remaining loan balance is forgiven if your federal student loans are not paid in full at the end of the repayment period.\n" ]

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[ "Will something happen if I don't get my income and family size recertified by the annual deadline?", "It is really important to recertify before the annual deadline.", "Do you need to know what happens if you don't recertify your income before the deadline?", "Yes, I would like to know the answer about recertifying my income.", "The things that will happen vary depending on the plan you have.", "What happens if my family size is not recertified?", "The same repayment plan would be enforced if you do not recertify your family size.", "What if I have an income that is not taxed or do not have an income at all?", "You would have to mark it the online application or paper application and you are not required to supply further documentation.", "Are their other repayment options if I do not want an income-driven repayment plan?", "You would need to contact your loan servicer and discuss repayments options such as extending our repayment period or temporarily suspend your repayment through deferment or forbearance.", "Is there another option besides income-driven plans for PLUS loans for parents?", "Yes, parent borrowers of PLUS loans could put there loans into a Direct Consolidation Loan and then repay the new consolidation loan under the ICR Plan." ]

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[ "Hello i would like to get information about What types of federal student loans can I repay under an income-based repayment plan?", "The table below shows the types of federal student loans you can pay under each of the income-based payment plans.", "What happens if I consolidate a FFEL Program Loan?\n", "You can repay the Direct Consolidation Loan under the REPAYE, PAYE and ICR Plan depending on The type of loan you consolidate.\n", "How do I see the plans?\n", "Try This Resource Federal Student Loans: Paying Off Your Loans Provides information on federal student loan repayment plan options, finds loan history and loan managers, and makes payments.\n", "and how will my AGI be used?\n", "Your AGI will be used if you filed a federal tax return in the past two years\n", "yes", "Is your current income not significantly different from the income reported on your most recent federal tax return?\n", "yes", "In that case This may be your adjusted adjusted gross income or alternative income documentation.\n", "and where do I get more information?\n", "Paying off your loans Provides information on federal student loan repayment plan options, finds loan history and loan managers, and makes payments\n" ]

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[ "Hello, what are the low payments for federal loans?", "Hay una tabla donde se relaciona el tipo de prestamo con los tipos de pagos basado en ingresos.", "Puedes considerar un prestamo mediante el programa FFEL o un préstamo federal Perkins.", "En que cosiste este tipo de plan?", "Tiene como objetivo el reembolsar el Préstamo de Consolidación Directa bajo el Plan REPAYE, PAYE e ICR.", "En que consiste AGI?", "It is important to note if you have filed a federal tax return in the past two years.", "What is the federal tax return?", "You have to report your current income.", "Does the information in both scenarios have to match?", "It is important to report adjusted gross income or alternative income documentation.", "Do I need to know all the options to be able to cancel my aid loan?", "Sure, an income-based plan is not recommended.", "What does this plan consist of?", "Contact your administrator to advise you on all the most feasible payment mechanisms for you." ]

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[ "Hello there. I need to know what happens if I miss the annual deadline to recertify my income.", "Of course. It's important for you to recertify your income and family size by the specified annual deadline.", "Did you NOT recertify your income by the deadline?", "No. I mean yes, but my case is a little specific.", "Did you NOT recertify your income by the deadline and are you under the REPAYE plan?", "Yes. That's the issue.", "Then you'll be removed from the REPAYE Plan and placed on an alternative repayment plan.", "What changes if I get an alternative repayment plan?", "Under this alternative repayment plan, your required monthly payment is not based on your income.", "That's good to know. So what types of student loans can I repay under an income-driven repayment plan?", "The chart on our website shows the types of federal student loans that you can repay under each of the income-driven repayment plans.", "Did you consolidate a FFEL Program Loan or Federal Perkins Loan into a Direct Consolidation Loan?", "No, I didn't." ]

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[ "Hello, I need to know what happens if I do not recertify my income and the size of my family?", "It is vitally important to carry out such processes by the specified annual deadline to avoid penalties.", "If you do not carry out such a process, I recommend that you recertify your income on the stipulated date.", "Can you tell me more about it?", "If you do not carry out the process in the time limit, you will be presented with other options that you should take into account.", "Can you advise me more about that particular case please?", "Can you explain what the AGI consists of?", "Before continuing, can you tell me if you filed the federal tax return?", "What would happen if I did not do it?", "It is important that current income is not different with what you reported on the tax return.", "What would happen if I did not make the declaration in the last years?", "It can also be adjusted gross income or some alternative income report.", "Can you tell me what is the income based plan?", "It is primarily about providing the lowest payment amount, consult your business manager for advice on the matter." ]

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[ "Hello, I would like to know how much you have to pay monthly for an income based payment plan?", "The amounts can vary, it all depends on several factors.", "Can you advise me on recertifying?", "It is vitally important that you enter another payment plan request based on income.", "What does AGI consist of?", "It is important that you must be clear with the federal tax return in the last two years.", "Can you tell me more about the topic?", "It is all based on adjusted gross income, among other things.", "Can you tell me the different ways to facilitate help to pay my loans?", "Sure, it's important that the payment plan is based primarily on income.", "Perfect, you have to seek advice on the subject." ]

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[ "Can I get a teacher loan forgiveness?", "Are you currently in default on a loan?", "No, I'm not.", "But in case I apply for a teacher loan forgiveness, what should I do if my loan is with a different loan servicers?", "If that's the case, you should submit a separate form to each servicer.", "Is the PLUS loan for parents eligible for teacher loan forgiveness?", "No, PLUS loans for parents aren't eligible for this type of forgiveness.", "What's the maximum amount I can get in loan forgiveness as a full-time secondary education teacher?", "If you didn't teach mathematics, science, or special education, you may receive up to 5000$ in loan forgiveness.", "And what if I'm an AmeriCorps Program volunteer, there's anything I should be aware of when applying for a teacher loan forgiveness?", "Just that the period of teaching that qualifies you for a benefit through the AmeriCorps Program can't be counted toward the required period of teaching for the Teacher Loan Forgiveness Program." ]

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[ "I want to know if I'm eligible for a teacher loan forgiveness.", "Are you in default on a loan?", "I am, yes.", "Then first you should make satisfactory repayment arrangements with the holder of the defaulted loan, if you don't do that first then you wouldn't be eligible.", "And what do I have to do if the loans are with different loan servicers?", " just submit a separate form to each of the servicers.", "In my case, I taught at school that was included in the TCLI Directory only during my first year of teaching. Would the rest of my teaching years be counted towards the 5 years to qualify for the teacher loan forgiveness?", "Yes, don't worry, the rest of your teaching years on that school will be counted as well.", "How can I know if I qualify as a highly qualified teacher?", "You must meet some basic requirements to qualify as a highly qualified teacher, with additional requirements depending of if you are a elementary or secondary school teacher and whether you're new to the teaching profession.", "And how do I know if I'm teaching at a low-income school? I worked in an Indian reservation school.", "All elementary and secondary schools operated by the Bureau of Indian Education BIE or on Indian reservations by Indian tribal groups qualify as low-income schools." ]

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[ "I have a teacher loan forgiveness question on how much can be forgiven", "If you qualify you may be be eligible for forgiveness of up to $17,500 on your Direct Subsidized and Unsubsidized Loans and your Subsidized and Unsubsidized Federal Stafford Loans. ", "Have you taught full-time for five complete and consecutive academic years in a low-income school or educational service agency?", "no, but almost there so just need information", "what else do I need to be eligible for the $17,500 forgiveness?", "Are you a highly qualified full-time mathematics or science teachers who taught students at the secondary level?", "no I teach English", "Are you a highly qualified special education teacher at either the elementary or secondary level whose primary responsibility was to provide special education to children with disabilities?", "no just an English teacher", "You don't qualify for the full $17,500 loan forgiveness.", "If the school I was teaching at was considered low-income for a short time but then it wasn't anymore how will my years be counted?", "Your subsequent years of teaching at the school or educational service agency will still be counted toward the required five complete and consecutive academic years of teaching " ]

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[ "what can we get forgiven on a teacher loan?", "The maximum forgiveness amount is either $17,500 or $5,000, depending on the subject area taught.", "Do you have eligible loans under both the Direct Loan Program and the FFEL Program?", "yes I do", " $17,500 or $5,000 is a combined maximum forgiveness amount for both programs", "Is it that easy or are there more steps to be eligible for the maximum forgiveness?", "Were you a highly qualified full-time mathematics or science teacher who taught students at the secondary school level?", "No I wasn't", "Were you a highly qualified special education teacher whose primary responsibility was to provide special education to children with disabilities?", "No I didn't work with special ed students", "You are not eligible for the combined maximum forgiveness amount", "what loan forgiveness can I get for a Federal Consolidation Loan?", "You may be eligible for forgiveness of the outstanding portion of the consolidation loan that repaid an eligible Direct Subsidized Loan, Direct Unsubsidized Loan, Subsidized Federal Stafford Loan, or Unsubsidized Federal Stafford Loan." ]

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[ "Hey, greetings to you. You know, i got a student loan, so i have to repay it, but i got a teacher job too. That counts for anything on the loan?", "It does, indeed. Being a teacher can be useful for you, as you can get a loan forgiveness, Which amount can be $17,000 or $5,000, depending on the subject area taught.", "I have to ask, Do you have any loan under both the Direct Loan Program and the FFEL Program?", "No, i don't have any loan under any of that.", "No problem. Say, if i have a plus loan or that other one, Federal Perkins, i still can use forgiveness?", "Sadly, that's a no. The Plus loans and Federal Perkins Loans are out for this forgiveness. However, you could still be eligible to cut down your Federal Perkins loan based on your employment or volunteer service.", "Umm, that's a boomer. Oh, well. Returning to earlier question about how much could get for forgiveness, you said it could be up to $17,500, right? How do i qualify for that?", "Are you a qualified full time mathematics or science teacher who taught students at the secondary school level?", "Yeah, i was teaching science.", "Excellent, then you can be eligible to get a forgiveness up to $17,500.", "Nice, nice. Thanks for that info. Look, i have this doubt. Lets say i already have a loan but i fell on default. That would affect my chances for forgiveness?", "You said it. It would make you non eligible until you make satisfactory repayment arrangements with the loan's holder." ]

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[ "I need to know if I'm teaching at a low-income school or educational service agency, please", "The school or educational services agency must be listed in the Teacher Cancellation Low Income (TCLI) Directory, published each year by the US Department of Education.", "Have you found out if your school or educational services agency is classified as low income?", "Not yet", "Is the TCLI Directory available before May 1?", "No, just after May 1", "What if I am applying for forgiveness of loans that are with different loan servicers?", "In that case, you must submit a separate form to each of them", "I have taeaching full time for eight complete and consecutive academic years in a low-income school, am I eligible?", "Yes, you may be eligible for forgiveness of up to $ 17,500 on your Direct Subsidized and Unsubsidized Loans and your Subsidized and Unsubsidized Federal Stafford Loans", "Can I receive loan forgiveness under both the Teacher Loan Forgiveness Program and the Public Service Loan Forgiveness Program?", "Yes, You can potentially receive forgiveness under both the Teacher Loan Forgiveness Program and the Public Service Loan Forgiveness Program , but not for the same period of teaching service.\nAny payments you made on your Direct Loans during that five - year period can not be counted toward the required 120 monthly payments for the Public Service Loan Forgiveness Program" ]

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[ "If I have a defaulted loan, am I eligible for teacher loan forgiveness?", "Are you currently in default with your loan?", "Yes, unfortunately, I am", "You will not be eligible for forgiveness of that loan unless you make satisfactory arrangements with the holder of the defaulted loan", "What is one of the additional requirements of teacher loan forgiveness for elementary, middle or secondary school teachers who are not new to the profession?", "One of the requirements is that the individual must be made available to the public upon request", "What way do I go about applying for teacher loan forgiveness?", "You need to submit a completed Teacher Loan Forgiveness Application to your loan servicer. You must have completed the required five consecutive years of qualifying teaching", "I have loans with different loan servicers and am applying for forgiveness, will that cause a problem?", "You will need to submit a separate form to each loan servicer", "Is it possible to receive teacher loan forgiveness on PLUS loans or Federal Perkins Loans?", "Federal Perkins Loans are not eligible for this type of forgiveness. There is a possibility that you could have a portion or all of the loan canceled based on your employment or volunteer service or even discharged under certain conditions" ]

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[ "I'm part of the teacher loan program and I wanted to know if I can receive loan forgiveness or not. ", "Of course. You can potentially receive forgiveness under both the Teacher Loan Forgiveness Program and the Public Service Loan Forgiveness Program, but not for the same period of teaching service.", "Well, what if I complete five years of qualifying teaching and then I get forgiveness of my Direct Loans?", "If you complete five consecutive years of qualifying teaching and receive forgiveness of your Direct Loans under the Teacher Loan Forgiveness Program, any payments you made on your Direct Loans during that five-year period can not be counted toward the required 120 monthly payments for the Public Service Loan Forgiveness Program.", "Alright, that makes sense. And what if I'm applying for forgiveness of loans from different loan servicers?", "In that case you must submit a separate form to each of them.", "But I can receive forgiveness, right? I mean, if I'm under the teacher loan forgiveness program.", "Yes, you can potentially receive forgiveness under both the Teacher Loan Forgiveness Program and the Public Service Loan Forgiveness Program, but not for the same period of teaching service.", "What do I need to do to receive public service loan forgiveness then?", "You would need to make 120 more qualifying monthly payments.", "That's a lot, but it's fair enough. Can you tell me more about the teacher loan forgiveness and the benefits of the AmeriCorps program, please?", "Are you an AmeriCorps Program volunteer?", "Yes, I am.", "Then a period of teaching that qualifies you for a benefit through the AmeriCorps Program can not be counted toward the required five consecutive years of teaching for the Teacher Loan Forgiveness Program." ]

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[ "Hello, I want to know if my federal student loans can be forgiven if I have worked as a teacher.", "Of course. Learn about the forgiveness program to see whether you qualify.", "Did you teach full-time for five complete and consecutive academic years in a low-income school or educational service agency, and do you meet the other listed qualifications?", "Yes, I do !", "Then you may be eligible for forgiveness of up to $ 17,500 on your Direct Subsidized and Unsubsidized Loans and your Subsidized and Unsubsidized Federal Stafford Loans.", "I see. What if I have a federal consolidation loan?", "In that case you may be eligible for forgiveness of the outstanding portion of the consolidation loan that repaid an eligible Direct Subsidized Loan, Direct Unsubsidized Loan, Subsidized Federal Stafford Loan, or Unsubsidized Federal Stafford Loan.", "What are the eligibility requirements then?", "Well, you must not have had an outstanding balance on Direct Loans or Federal Family Education Loan FFEL Program loans as of Oct. 1, 1998, or on the date that you obtained a Direct Loan or FFEL Program loan after Oct. 1, 1998.", "Now that's interesting, thank you. What do I need to do to receive the maximum $ 17,500 in loan forgiveness?", "Are you a highly qualified full-time mathematics or science teacher who taught students at the secondary school level?", "No, sorry.", "Are you a highly qualified special education teacher at either the elementary or secondary level whose primary responsibility was to provide special education to children with disabilities?", "No, I'm not.", "I'm afraid that you aren't eligible a combined maximum forgiveness amount of $ 17,500 or $ 5,000." ]

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[ "How much loan forgiveness could I possibly get?", "The most loan forgiveness you could get is either$17,500 or $5,000 and it is determined by what subject area you taught.", "What if I have eligible loans under both Direct Loan and FFEL Program?", "You still can only receive a combined maximum forgiveness of $17,500 or $5,000.", "Do I need to submit a seperate application for both?", "Yes, you would need to submit a seperate application for both.", "What a the eligibility requirements for me to get up to $17,500 loan forgiveness?", "Did you teach as a highly qualified full-time math or science teacher at the secondary level.", "No, I did not teach those subjects or at that level.", "Are you a highly qualified special ed teacher at the elementary or secondary level whose primary responsibility was to provide special ed to children with disabilities?", "No, I am not a special ed teacher.", "Then you are not able to receive $17,500 or $5,000 loan forgiveness." ]

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[ "I want to find out more about who is handling my school loan", "We can help you learn about the role that student loan servicers play in the repayment process and which servicer handles your federal student loans ", "where do I go for info if the loan isn't with the Department of Education?", "Do you have FFEL Program loans that are not owned by ED?", "yes", "You should contact your servicer", "what do I do after I get the welcome letter on a loan transfer?", "You should start sending in payments to the new servicer", "what happens to my loan in a transfer?", "It just means that a new servicer will provide the support you need to fully repay your loans ", "if it is a Department of Education loan and they transfer it does it become something else?", "The loan will still be owned by ED" ]

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[ "I'd like to know what I can expect from the person in charge of my Student Loan.", "We can provide information about the role that student loan servicers play in the repayment process and which servicer handles your federal student loans.", "How do I find out who my servicer is?", "You can find that out by calling the Federal Student Aid Information Center FSAIC at 1-800-433-3243.", "I got an email about a loan transfer. Why is that?", "In some cases, a loan can be transferred from one servicer to another servicer but your loan will still be owned by ED.", "Did the email say that your loan had been transferred?", "No, I think it was just explaining what the process was but I didn't really read it all.", "And how exactly does a loan servicer help me?", "A loan servicer is a company that we assign to handle the billing and other services on your federal student loan on our behalf, at no cost to you.", "Oh cool, it's free. What if I move or something?", "If your circumstances change at any time during your repayment period, your loan servicer will be able to help update your information and provide guidance." ]

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[ "hi could you tell me who is my student loan manager?", "Of course Learn about the role student loan servicers play in the repayment process and which servicer handles your federal student loans", "and how do I find out who my loan manager is?", "very easy call the FSAIC Federal Student Aid Information Center at 1 - 800 - 433 - 3243.", "ok i also want contact information for non-ED loans", "Do you have FFEL Program loans that are not owned by ED?", "no", "Not sure who your administrator is?", "if i'm not sure", "in that caseFind the most recent communication from the entity that sends you invoices for your loan payments.", "and should I ask for help from another company?", "Never pay an outside company for help with your federal student loans. Your loan servicer will help you FREE. Contact your administrator to request income-based payment plans, student loan forgiveness, and more." ]

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