ServiceNowMTTR / README.md
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---
license: mit
---
# My Model
This is a model for predicting issue resolution times based on various features. It uses an LSTM neural network for classification.
## How to use
```python
import tensorflow as tf
from keras.models import load_model
# Load the model
model = load_model("my_model.h5")
# Prepare your input data (example)
# X = ...
# Predict
predictions = model.predict(X)
Model Details
```
Framework: TensorFlow / Keras
Input features: Text and numerical features
Output: Duration category (short, medium, long)
Performance
Precision: 0.9969
Recall: 0.9985
F1 Score: 0.9977
"""