inquiry_id
int64 1
15
| inquiry_type
stringlengths 12
26
| customer_id
int64 101
115
| product_id
int64 1
11
⌀ | question
stringlengths 28
59
| response
stringlengths 5
63
| status
stringclasses 2
values | date
stringlengths 10
10
|
|---|---|---|---|---|---|---|---|
1 | Product Availability | 101 | 3 | Is the Phone available in stock? | Yes, 50 units available. | Resolved | 2025-01-01 |
2 | Price Inquiry | 102 | 1 | What is the price of the T-shirt? | $20.0 | Resolved | 2025-01-02 |
3 | Discount Inquiry | 103 | 2 | Is there a discount on Jeans? | Yes, 10% off; discounted price is $36.0. | Resolved | 2025-01-03 |
4 | Order Status | 104 | null | Has my order #4567 been shipped? | Awaiting dispatch. | Pending | 2025-01-04 |
5 | Product Return Policy | 105 | 4 | What is the return policy for Headphones? | 30-day return policy. | Resolved | 2025-01-05 |
6 | Technical Support | 106 | 5 | How do I update the firmware of my Laptop? | Please visit the product page for firmware update instructions. | Resolved | 2025-01-06 |
7 | Warranty Information | 107 | 6 | What is the warranty period for this Microwave? | The warranty is valid for 2 years from the date of purchase. | Resolved | 2025-01-07 |
8 | Shipping Costs | 108 | 7 | How much does it cost to ship the Sofa to New York? | Shipping costs depend on your location; for New York, it's $50. | Resolved | 2025-01-08 |
9 | Exchange Policy | 109 | 2 | Can I exchange this Shirt for a different size? | Yes, exchanges are allowed within 15 days of purchase. | Resolved | 2025-01-09 |
10 | Product Compatibility | 110 | 8 | Is this Printer compatible with MacBooks? | Yes, this printer is compatible with MacBooks. | Resolved | 2025-01-10 |
11 | Bulk Purchase Inquiry | 111 | 9 | What discounts are available for buying 50 units of Chairs? | For bulk purchases, you can get a 20% discount on Chairs. | Resolved | 2025-01-11 |
12 | Cancellation Request | 112 | null | Can I cancel my order #7890? | Your order #7890 has been successfully canceled. | Resolved | 2025-01-12 |
13 | Gift Wrapping Availability | 113 | 10 | Does this store offer gift wrapping services? | Yes, gift wrapping is available for an additional $5 per item. | Resolved | 2025-01-13 |
14 | Delivery Time | 114 | 11 | How long will it take to deliver the Washing Machine? | Delivery time is estimated at 3-5 business days. | Resolved | 2025-01-14 |
15 | Feedback Submission | 115 | null | Where can I submit my feedback? | Please submit your feedback through the 'Contact Us' page. | Resolved | 2025-01-15 |
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