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"answer": "If a product is listed as 'sold out' but available for pre-order, you can place an order to secure your item. The product will be shipped once it becomes available." |
}, |
{ |
"question": "Can I return a product if it was purchased with a promotional gift card?", |
"answer": "Yes, you can return a product purchased with a promotional gift card. The refund will be issued in the form of store credit or a new gift card." |
}, |
{ |
"question": "Can I request a product if it is not currently available in my preferred color?", |
"answer": "If a product is not available in your preferred color, it may be temporarily out of stock. Please check back later or sign up for color notifications." |
}, |
{ |
"question": "Can I order a product if it is listed as 'coming soon' and not available for pre-order?", |
"answer": "If a product is listed as 'coming soon' but not available for pre-order, you will need to wait until it is officially released and becomes available for purchase." |
}, |
{ |
"question": "Can I return a product if it was purchased during a promotional event?", |
"answer": "Yes, you can return a product purchased during a promotional event. The refund will be processed based on the amount paid after any applicable discounts." |
} |
] |
} |