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The laptop temps were pretty good during gaming using a Kootek laptop cooler and ...
I had this laptop for less than 3 days and returned it. It was advertised as coming with Windows 10 Professional but it came pre-installed with Windows 10 Home instead. According to ASUS I would've voided the warranty had I reinstalled the OS myself and replaced Windows 10 Home with Pro. The laptop temps were pretty good during gaming using a Kootek laptop cooler and also a Coolermaster Notepal U3. The screen is great but the WiFi was mediocre. Perhaps Rangeboost is just a gimmick? It kept dropping connection on a 5ghz band and causing latency in Overwatch. I normally get 20-30ms and it was bouncing back and forth to 90ms and higher with a few drops in between. ROG Game Center is not an effective dashboard. I couldn't resize the window or relocate it to the primary laptop screen when connected to an ASUS PG258q via a mini displayport. Overall I'd say it's a decent laptop.
[]
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Terrible
This item is very terrible. The CPU fan always runs at high speed along with big noise. I already repaired it one time through Amazon, the problem was back again after one week.
[]
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Great but my unit has issue please reply asap
Trying to do a contact for you guys<br />because my unit has a problem and ita<br />kinda annoying that my laptop screen is flicker did help me about this
[]
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Review
I use this laptop every day, even though this laptop is great for gaming, there is a big problem, there is not enough memory to install many games. But even though, the memory is terrible, it's an overall good laptop.
[]
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5
Worth it
I was really impressed with the capabilities that this gaming laptop has. It is visually stunning and works really well. The display is beautiful. It didn't come with a mouse bit that's fine.
[]
B07D7P4SY1
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1
Broken mic port and a white vertical line on monitor
I've read the negative comments with people getting defected laptops but I was like what are the chances that would happen to me as well. But no apparently this is common. I spoke to Amazon to get another unit as a replacement for this one, the first customer service representative I spoke to told me to ship the laptop back to them and they will be able to send me another unit. I wanted to double check on this then the second representative told me that no this is not possible, as I will only receive the refund amount.<br /><br />Okay now you might say why don't you just get a refund then? Because Amazon refunded me 139 dollars as Amazon credit for receiving a defected unit. I bought this item on discount as well. So basically when I refund the whole thing, not to mention the shipping cost of me returning it to Amazon which is 344.93 USD, I will end up with a massive loss.<br /><br />Not to mention that you don't actually get Black Ops 4 with this laptop... Amazon did give me 67 USD to buy it of their website.<br /><br />Performance wise the laptop is fine, but it's really disappointing and frustrating to receive something defective when it values this much.
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Poor service
I received a ASUS Chromebook instead of this laptop. 😑😑😑
[]
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El teclado retroiluminado no sirve
EL teclado retroiluminado no esta funcionando.
[]
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5
Amazing !!
there is no any comment about this laptop , all games running smoothly .
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Dead battery for brand new laptop
Laptop battery was dead when first got the laptop. Very disappointed
[]
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5
Superfast and powerful machine
Amazing Laptop, superfast and stylish. Touchpad is super awesome and changing lights on keyboard is super cool.
[]
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Unreasonable Sound fluctuations
No matter what fix I try. My "awesome" speakers will not keep a steady volume. It will go about 30 seconds before dropping down to a whisper. Its really killed this computer for me. The rest of it is amazing. They did so well building this thing. But screw up the speakers this bad. Cant recommend
[]
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5
The Greatest laptop
Nice laptop gaming !!!
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Not the greatest...
I bought this laptop at the very end of October and have had nothing but problems once outside the 30 day return window. The backlighting for the keyboard has gone out and the screen began flashing. Even after updating drivers, the problem persists. Honestly, if you're looking for a gaming laptop, you'd be better off spending your money elsewhere.
[]
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5
Amazing screen. Great build quality
Amazing performance with a great screen and keyboard . This laptop is best sutied for FPS competitive games with its 144Hz screen. No thermal issues what so ever even during long periods of gaming. The AURA app could be improved in the future in terms of changing the settings and what not. My one and only complain is the USB type C does not support thunderbolt 3 which could be a deal breaker for alot of people but for me I believe that this Is a high end laptop and as the technology progresses so fast I feel like by the time you need to buy an external GPU there could be an alternative method to solve this problem.<br />All in all an amazing laptop with great specs across the board. Highly recommended
[]
B07D7P4SY1
B07PFYMGB7
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Mediocre laptop at high price point
Good-<br />1. Build quality<br />2. Screen<br />3. Touch pad<br /><br />Bad-<br />1. Wrongly mentioned windows pro, the laptop was shipped with windows home<br />2. Fans run loud on minimal load<br />3. Below average battery life<br />4. Sound drivers have issue, need to restart to resolve<br />5. Lots of bloatware<br />6. Very poor WiFi signal. The dual WiFi is just an Advert not functional at all.<br /><br />Overall- not happy with this product. Lots of other better options at this price point.
[]
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5
power and beauty
Since I don't use the webcam it doesn't matter where it is placed. It's a very usefull pc for gaming. Nice touch and powerfull enough to give you very nice graphics on a heavy game as Final Fantasy 14.
[]
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5
Como para tener 2
Maravilloso, llego intacto y muy rápido, antes de lo previsto. la laptop es increíble,se siente muy premium, es todo lo que pedí, va como un avión.
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5
Fresh out the box
Just received the product and here are my initial impressions. As always, ASUS packaged the laptop in such a way that I felt like a little kid on Christmas while I was unboxing it. The design is very minimalist for a gaming laptop which is why I was so interested in the first place; the brushed steel on the outer shell, the subtle RGB lighting that isn't to overbearing, and the small footprint of the laptop itself all have me happy with my decision so far. The laptop is a perfect example of the build quality that we have all come to expect from this company. The laptop is fast and responsive and I'm excited to update this review once I have put some use on her
[]
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Good laptop, defective item, subpar customer service
Laptop is good, except that you're rolling the dice when ordering it. With a decent chance of receiving one with some type of defect. Mine had an internal hardware issue and after going through 3 people all they could offer was that I send it to ASUS to repair it. I shouldn't have to send off something I spent over a thousand dollars to get "fixed". They wouldn't do an exchange for me either so now I have to return it and then after the refund is received I have to order it again. Major inconvenience. Let's hope that the next one I receive actually works as advertised.
[]
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Great hardware, but have hardly been able to use, problems emerged almost immediately
I really want to like this machine, but there has been a persistent issue with getting itself stuck into 'automatic repair loops' through no action on my part that has rendered the laptop unusable from shortly after purchase.<br /><br />I had to repeatedly reinstall windows or attempt the recovery option to address the issue temporarily, but it recurs shortly thereafter and I'm frankly tired of having to take this time-consuming step just to use a brand-new laptop.<br /><br />To further irritate their customers, MSI requires electronic submissions to tech support include a file which is generated after running an application on one's machine. However, not being able to boot up complicates one's ability to do this, and generates an error message that doesn't seem to have a means to bypass.<br /><br />So, perhaps one might try to phone for their assistance -- which might help, were the music from being 'on hold' for ages to have any possibility of making any repair to one's system. 20+ minutes later and no indication that anyone would ever pick up, and I simply gave up. I wish I could make it so difficult for clients to contact me at my job, I'm sure I'd be a lot more productive, but this is just pitiful from a major manufacturer offering me seemingly no means of reaching them to see about a solution. I regret procrastinating on trying to sort it out (out of what now appears to be a fully justified fear that it would merely be a waste of time and effort), as perhaps if I'd hastily decided that this wasn't likely to be solved I could've at least returned it to Amazon.<br /><br />So, do yourself a favor, there are any number of great laptops for a reasonable price, don't take a gamble on this one, I wanted to give it a good review, but not being able to use it makes anything but a 1 star to be overly generous.
[]
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5
Love it. Quick, light and rugged
Absolutely Love it. Good screen size with full keyboard and separate number pad. Love the blue backlight keyboard dark metal grained cover. Its quick, light and rugged and plays my warship game at max settings at mid 70s fps.
[]
B08N5TQD6M
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4
Great pc, poor battery
Amazing display and speeds. Only problem is that the battery lasts for about an hour. Maybe two. Even with the keyboard lights off and screen dimmed to 25
[]
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2
Bad battery
Just go broke and buy the bigger version, this one dies in 1 hour
[]
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5
Five Stars
Real good laptop and for a good price too. Specs are great and the performance is superb.
[]
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Worth a Shot
Bought this laptop in Fall of 2017. Was hesitant because I've never spent this kind of money on a laptop or computer. Wanted something that could last me through college and play any game at a reasonable quality. So far this thing has held up damn well. I could have a dozen tabs open, playing different videos or programs, and go and crank out some Borderlands 2 at over 100 fps. Granted Borderlands isn't the most demanding of games, but still. Only problems I've had with the laptop are the screen and build are slightly flimsy, but that's fine. In addition, the protective plastic pieces protecting the outflow air vents behind the screen are brittle. Accidently broke a piece off the other day, not even sure how. The battery life is fairly bad, but throw this sucker into power saving and lower the brightness while you're traveling with it. Otherwise, you will definitely need to bring the charger; I manage to get about 3 1/2 to 4 hours max on a full charge. Also, the laptop doesn't have a disc drive, which isn't a problem for most, but still worth noting. Overall, I'm happy with the buy.
[]
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5
Good
Good
[]
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1
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2
Keys Don't All Work!
I am only rating this a 2 cause I'm not a very happy camper. I've had this laptop for almost a year, and for most of the time, the stupid ESCAPE KEY DOESN'T BLOODY WORK! I've tried everything, even used compressed air on the key. I've done everything under the sun and it STILL doesn't work. I need this laptop to do my class work and to have some fun, so I can't send it back even if they told me. I don't have any other laptop. So till they contact me on how I can fix it myself, it stays low. Don't bother buying this since a few keys don't work.
[]
B0150PK5UO
B0150PK5UO
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1,498,689,061,655
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1
This laptop was the worst laptop I ever had
This laptop was the worst laptop I ever had. The first laptop was overheating all the time. Then I replaced it. But the second one was even worse because the second one updates everytime when I start the laptop for one month. Don't buy it
[]
B0150PK5UO
B0150PK5UO
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1
Poor quality overall.
You receive some packet loss.Get's kinda hot when playing any high graphic setting games.
[]
B0150PK892
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5
Five Stars
Great pc ive yet to have a problem running any games.
[]
B0150PK892
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1
and contact with MSI service like forever no one pickup
only use 3 month and use only on weekends , now it can't connect wifi , sound really strange , and contact with MSI service like forever no one pickup phone
[]
B0150PK5UO
B0150PK5UO
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If its not fixed with the call they can have this bad computer back
Well to start the Dragon gaming center is not even close to working properly and the speakers are making a poping noise and it plays it though my headphones too. Other then that and me being completely mad that my brand new laptops not working correctly, it's great or it was for about the first day I'm on the forth day and I've had it on for about 48hours total. So I'm not a happy customer and I will be calling in the morning.
[]
B0150PK892
B0150PK892
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true
1
Audio Bug
I got 2 laptops like this and had to return both because they have a bug that when you update windows it completely destroys the sound quality. Even if you go back to the previous version you could still hear a distortion in the speakers. Won't ever buy this again.
[]
B0150PK5UO
B0150PK5UO
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5
Excellent laptop
Just recieved this laptop in Russia, first of all - it was 40% cheaper to buy it on amazon and deliver it here than just to buy it in Russian shops.<br />Now up to the product - it's awesome, I just encountered one porblem with wifi, which was easily fixed by insalling drivers from official site. Sound is very loud and good for laptop, screen is good too, everything works just fine.<br />Definitely worth its price.
[]
B0150PK5UO
B0150PK5UO
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1
One Star
they gave me a full of problems laptop it is unusable
[]
B0150PK892
B0150PK892
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DO NOT BUY!
TL:DR received two defective products will never buy an MSI product ever again.<br /><br />I received two of these laptops, both of them were defective. I received the first laptop and booted it up immediately seeing dead pixels in the display. I was optimistic however, and i tried running a pixel fixer program for 12 hours to no avail plus i needed it for school so i kept using it for a two days. Not only was setting the product up more of a nightmare than custom building a desktop PC but more problems arose. The touch pad was complete garbage. Even while making sure only one finger was touching it, webpages would constantly zoom in and out. The cursor would constantly teleport back to its original spot when i moved it making any type of productivity on the device impossible. and the &#34;0&#34; on the numb-pad didn't work at all. I figured i got the on in a million faulty laptop and after the two days i was fed up with it and all the problems so I sent it in for a replacement. The next week i received the replacement only to find out that it has the same problems but worse. If the second one wasn't defective as well i could have given it up to five stars, but two faulty laptops in a row with the second being worse is where i'm calling it quits. I'll never buy another MSI product again.
[]
B0150PK892
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5
Five Stars
luv it...fantastic
[]
B0150PK892
B0150PK892
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3
Saturated sound.
The speakers doesn't work well, something is wrong, the sound is very, very saturated. The rest is ok
[]
B0150PK5UO
B0150PK5UO
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1
Hacked
Hacked, don't buy used ones!!!
[]
B0150PK5UO
B0150PK5UO
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5
Five Stars
Awesome computer! I was a console gamer but this has turned me for the better. Love it!
[]
B0150PK5UO
B0150PK5UO
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2
keyboard issues
Very unhappy - Keyboard quit working within 3 weeks of purchase. Contacted HP for service warranty. Spent money to expedite shipping and repair. They said it would be repaired and returned within 5-7 days. Then I was notified that it will take almost 3 weeks to repair and they will NOT replace with a new one. Must be a common problem as the part is on back order. HP has done nothing to make things right. Not even offer to refund my money spent on shipping!! Spent a lot of money on something that will take as long or longer to repair as I have owned. Very disappointed in HP.
[]
B00N3ODBBA
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true
4
not bad. the space key is not tight
not bad .the space key is not tight.others are good.
[]
B00LHJR542
B00LHJR542
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5
Five Stars
In few days i'll say how is it hope is good
[]
B00LHJR542
B00LHJR542
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4
Keyboard Hinge Missing
The F6 key is missing part of the key hinge. Key fell off. Where can I get a replacement hinge? Is it the same as the Razer 15?
[]
B0997D2164
B0997D2164
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4
Good value but a couple of issues
I think asus support for this system is lacking, specially when it comes to hotkeys. The system comes bundled with tons of Asus software like armory crate and myasus, there's even a microsoft store app for hotkeys. None of them work, and there are some pretty stupid key bindings like fn+v which changes your profile (alters power settings) it's easy to press fn instead of ctrl so this sucks and cannot be disabled.<br />I looked into the scan codes and apparently these funky hotkeys work at a hardware level and cannot be disabled. Pretty disappointed with that terrible design and with how hard it was to research and identify the issue due to lack of documentation. I also got it just before the price dropped, so that was also disappointing, but can only lead me to think the current value for money is pretty good!
[]
B08XPB337W
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4
Mostly as advertised
Laptop is fine, but it did not come with Windows 11 installed as advertised. No weird issues or bugs that I have noticed in the first day or so.
[]
B09WTHHYTL
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1
DON'T BUY IT
When the laptop arrived at my home, I turn on and the screen doesn't work. So bad.
[]
B0865JLXGG
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5
I really can't believe that this wonderful computer is not even 1 inch thick
Although they didn't put all the details for this computer, but you can check on the official website, that's the same data, so, no worries! I really can't believe that this wonderful computer is not even 1 inch thick! It's super fast and is doing a great job for cooling down! You can watch HD videos and run any games on this computer perfectly. The keyboard is colorful and you can make your own pattern which I really LOVE!!! The only thing they have to work on more is the noise it makes when it's working, but that's not a big deal. Also, the packaging is very strong, seems they had taken time on it. Last but not least, it's cheaper than other sellers, but you are getting directly the same thing!!!
[]
B00OMBMKHY
B00OMBMKHY
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1
Zero Customer Support
Charging port screwed up after 8 months. Their only solution is to send in for 3-4 weeks to see what the problem is. A $3500 laptop shouldn't have problems this quickly and they should also have somewhere local you can take it to diagnose and fix the problem. MSI support is no help.
[]
B09CV2LZP1
B09KN9G7MD
AFR426WTNYP6QLSRI42QPY3VS3MQ
1,664,299,173,451
0
true
4
Charger port issue.
I thought my cord was the issue however after purchasing 3 different cords I belive the charge port is screwed up as if you wiggle the computer the slightest little bit it just shuts off, obviously being a gaming laptop I have it plugged in whenever I’m using it so the battery is pretty much shot. Plus side is parts seem easy to come by. Will update after I replace the charge port and hopefully that solves my issues. Otherwise the nitro 5 runs COD, battlefield 2042 and DAYZ with no issue and high graphics.
[]
B092YDGD9B
B0C7GQVVDY
AF7FXZ53VHVXMMRPQWNCAPLQ7HQA
1,670,785,755,754
0
true
5
Wellworth my money!
This laptop is a beast! I play games on it seamlessly with no overheat or hiccups!
[]
B00T7XRGGC
B017TAWAVA
AGHHEBNALQYULNMYXFAHY4VNCR5A
1,435,905,305,000
0
true
1
Do not buy! Customer service run around! Defective product!
[[VIDEOID:feb202b59832e26bd792b899ee019e97]] Do not buy!! We purchased 4 of these laptops and a 5th previously. Three of the laptops purchased have consecutive serial numbers and have a manufacturer defect. The left hinges broke simply from opening and closing. We contacted seller and they have given me the run around for over a month! This is ridiculous! They should stand behind their product and allow me to return and send replacements. I’m extremely disappointed in customer care. Wish I had looked at BBB before purchase.<br />Update- Razer replaced the 3 laptops. 2 were great. Unfortunately one was refurbished and had was sent with the original owners info intact and the screen was flickering. They never fixed the problem. I have been told they will replace but they have not sent labels. It’s been 2 weeks of total frustration. Still waiting.
[]
B07QB1DH5N
B07R25FB1K
AHQHI3NBFDFXBD63DWMTOFTZCBFQ
1,626,959,326,126
0
true
5
Potente
Todo muy bien.
[]
B089WG3YMT
B08SLG1X8F
AGAZFDKANAGMI3VYTLQ6VTF6VVDA
1,648,282,360,722
0
true
5
good to rock. Good buy
Been playing starfield on ultra settings...<br />A couple of hours in , a tad warm but good to rock. Good buy.
[]
B0BZST2MBK
B0C53NW3YY
AFT3TU2PE52JUT2NR6EASAQVBQ5A
1,694,082,347,151
1
true
5
Great for Gaming and Productivity
I love the power this laptop brings a lot of power for the price. However, the battery life isn't up to the standards I had hoped.<br /><br />Still a fantastic laptop overall.
[]
B07BPD913X
B07BPD913X
AHECHD2K74XX5H6YAY4XRKQPYXAA
1,544,388,130,216
0
true
5
Bought this beast a few months back and I love it. It does have its down sides but ...
Bought this beast a few months back and I love it. It does have its down sides but I think it's well worth the price.<br /><br />Pros:<br />FAST.<br />Stylish<br />Plays most games on ultra settings just fine<br /><br />Cons:<br />HOT.<br />Power brick gets hotter than I'd like
[]
B01KB8R2TC
B01KB8R2TC
AESY2Y3FQ26GNPELF3X5PVRIPX3Q
1,506,376,568,768
0
false
5
Excellent
The best for the price.
[]
B0783GX313
B0783GX313
AHXQ2OPOZQZNDZBMT44PPJDJFIQQ
1,560,505,673,643
0
true
1
Poor lasting quality
Bought laptop in Dec 2019 for a Christmas gift. Last night the motherboard went out and it will cost almost as much, if not more, to replace the motherboard than we paid for it. 1yr 3 months of use and now we have a piece of junk.
[]
B07TLRVVL4
B07TLRVVL4
AE7NDHIADKDGM7Y53YQE2GAIU6GQ
1,617,146,899,407
0
true