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staff were very good and the hotel was very accomodating | POSITIVE |
they allowed us to alter our booking one day before we were due to check in which was very much appreciated | POSITIVE |
the breakfast had a lot of variety with mainly vietnamese food but also some western options | POSITIVE |
the quality of the breakfast was just ok | NEUTRAL |
the main downside of this hotel was the number of people - it was very hectic, especially at breakfast time where there were big crowds of people scrambling for food | NEGATIVE |
the constant crowds detracted from the ambience of the hotel. | NEGATIVE |
it is right next to the sea | POSITIVE |
the electricity is not stable | NEGATIVE |
the family room (2 double beds) 301 has the best balcony and view in town | POSITIVE |
we just loved sitting there observing the quiet village life | POSITIVE |
be aware that speedboat prices vary tremendously depending on whom you ask so shop around | NEUTRAL |
we didn't get much information about anything | NEGATIVE |
staff friendly and helpful | POSITIVE |
great location - walk or cheap ride to old town, easy cycle to beaches, villages and countryside | POSITIVE |
clean rooms, and pool area | POSITIVE |
pool and towels are clean | POSITIVE |
the stale full cigarette receptor in the foyer of our floor never seemed to be emptied | NEGATIVE |
can be a little noisy in mornings with happy children splashing and playing | NEGATIVE |
great location | POSITIVE |
room and hotel decoration: modern, stylish, comfy and functional | POSITIVE |
staff very friendly | POSITIVE |
very friendly helpful staff | POSITIVE |
great breakfast | POSITIVE |
the room/appartment was very large. clean | POSITIVE |
had washing machine so could wash and dry clothes | POSITIVE |
able to leave bags at reception after check out | POSITIVE |
staff were friendly and helpful | POSITIVE |
the location is about 15 minutes walk from the main town area | NEUTRAL |
great location | POSITIVE |
walking distance to ben tanh market, museums, nguyen hue street, and plenty of cafes, eateries nearby | POSITIVE |
definitely value for money given the size of the room | POSITIVE |
one of the face towels had leftover hair on it | NEGATIVE |
floor was bit sticky when i walked in/first got there | NEGATIVE |
they also didn鈥檛 have an iron (not even for communal use), but offers laundry services instead | NEUTRAL |
central location | POSITIVE |
nice staff | POSITIVE |
room was small but fine | NEUTRAL |
breakfast was good | POSITIVE |
the front staff was very friendly | POSITIVE |
the room is a little bit small | NEGATIVE |
the room is quiet and very spacious with sufficient, luxury-looking amenities | POSITIVE |
good location, mong cai city center, mong cai bus station and the international border with china is accessible within a few kilometers | POSITIVE |
we can see china buildings and roads at the other side of the border very clearly from the window, which is great | POSITIVE |
the room is not so clean | NEGATIVE |
the floor was a bit dusty and the mattress protector had a few yellow stains | NEGATIVE |
we even saw 2 big cockroaches running in the floor at night | NEGATIVE |
the pool was chilly, because it was winter time | NEUTRAL |
we had an amazing 3 day-2 night tour with our fantastic guide | POSITIVE |
he spoke great english and did a really job of sensing what we wanted or needed and made sure we were having fun and happy | POSITIVE |
the whole trip is very well organized and everyone we had was contact with on the boat was professional and competent | POSITIVE |
the location | POSITIVE |
the rooms were a little smelly and very noisy | NEGATIVE |
room: very spacious, nicely furnished | POSITIVE |
peaceful, clean | POSITIVE |
hosts: my and l芒m were so welcoming from the moment i entered the building | POSITIVE |
they shared tips about vietnam and hue | POSITIVE |
always checked to make sure i had everything i needed | POSITIVE |
really feel the 'home' part of 'homestay | POSITIVE |
bike rental: whole day rental to explore the city | POSITIVE |
i think they also had motorbike rental | POSITIVE |
breakfast: really delicious | POSITIVE |
i would come here just to eat the food | POSITIVE |
staff were excellent | POSITIVE |
the location of the hotel was perfect | POSITIVE |
i have stayed in many hotels in hanoi and this one is tops | POSITIVE |
could do with a few more candles so i could see when wet shaving | NEUTRAL |
i had an issue with was the bathroom light | NEGATIVE |
the staff were lovely | POSITIVE |
the rooms were so comfortable | POSITIVE |
the breakfast was so good | POSITIVE |
i loved my stay here | POSITIVE |
room smell disgusting | NEGATIVE |
super loud traffic sounds of the street due to paper thin walls | NEGATIVE |
not much food choice and expensive for what it was | NEGATIVE |
aircon didn鈥檛 work very well | NEGATIVE |