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[
{
"start": 0.0,
"end": 9.0,
"text": " I'm Jennifer Stockburger."
},
{
"start": 9.0,
"end": 13.0,
"text": " I'm Steve Ehrlich."
},
{
"start": 13.0,
"end": 14.0,
"text": " I'm Jake Fisher."
},
{
"start": 14.0,
"end": 18.0,
"text": " So we're at the time of year, little kind of doldrums of winter."
},
{
"start": 18.0,
"end": 25.0,
"text": " But for us, we get super excited because it's that auto's moment, late winter, early spring,"
},
{
"start": 25.0,
"end": 29.0,
"text": " when other than ourselves, we always focus on cars."
},
{
"start": 29.0,
"end": 32.0,
"text": " But the whole organization kind of comes around cars."
},
{
"start": 32.0,
"end": 33.0,
"text": " We get a bunch of resources."
},
{
"start": 33.0,
"end": 35.0,
"text": " We'll have a dedicated magazine."
},
{
"start": 35.0,
"end": 38.0,
"text": " The website gets focused on cars."
},
{
"start": 38.0,
"end": 39.0,
"text": " Call it what you will."
},
{
"start": 39.0,
"end": 41.0,
"text": " Auto's moment, auto spotlight."
},
{
"start": 41.0,
"end": 46.0,
"text": " But a piece of that is our top picks for 2023."
},
{
"start": 46.0,
"end": 49.0,
"text": " And it's always interesting to see what falls there."
},
{
"start": 49.0,
"end": 54.0,
"text": " Before we start talking about them, Jake, just give us a quick refresher."
},
{
"start": 54.0,
"end": 56.0,
"text": " What makes a top pick for consumer?"
},
{
"start": 56.0,
"end": 58.0,
"text": " Basically the cars that I like."
},
{
"start": 58.0,
"end": 59.0,
"text": " No."
},
{
"start": 59.0,
"end": 61.0,
"text": " The Jake Fisher picks."
},
{
"start": 61.0,
"end": 63.0,
"text": " No, Evie, it's funny."
},
{
"start": 63.0,
"end": 65.0,
"text": " We're a bunch of car enthusiasts."
},
{
"start": 65.0,
"end": 68.0,
"text": " Aren't necessarily car enthusiasts cars."
},
{
"start": 68.0,
"end": 71.0,
"text": " I mean, I like weird cars."
},
{
"start": 71.0,
"end": 72.0,
"text": " These aren't them."
},
{
"start": 72.0,
"end": 74.0,
"text": " These are cars that really suit a lot of people."
},
{
"start": 74.0,
"end": 78.0,
"text": " People who are looking for a car, I mean, these are kind of where to start."
},
{
"start": 78.0,
"end": 83.0,
"text": " And we break them up into different categories, different price categories, different use categories."
},
{
"start": 83.0,
"end": 86.0,
"text": " These are really just like the no-brainers of these cars."
},
{
"start": 86.0,
"end": 88.0,
"text": " And nor to be a top pick."
},
{
"start": 88.0,
"end": 91.0,
"text": " Look, we test lots and lots of cars here."
},
{
"start": 91.0,
"end": 95.0,
"text": " We kind of sift through them, look at the top rated ones."
},
{
"start": 95.0,
"end": 99.0,
"text": " Also, and when I say rated, you know, it's not just what we do out of the track."
},
{
"start": 99.0,
"end": 101.0,
"text": " We put through over 50 different tests."
},
{
"start": 101.0,
"end": 104.0,
"text": " It's also reliability, a huge part of it."
},
{
"start": 104.0,
"end": 109.0,
"text": " And part of the reason why our top picks might be different from the top choices somewhere else."
},
{
"start": 109.0,
"end": 111.0,
"text": " Because they're not layering in reliability."
},
{
"start": 111.0,
"end": 114.0,
"text": " They're saying how well it did in their tests."
},
{
"start": 114.0,
"end": 119.0,
"text": " Again, tests are important, reliability, safety issues, safety features."
},
{
"start": 119.0,
"end": 125.0,
"text": " It's required to have a lot of the latest standard safety features, the effective ones."
},
{
"start": 125.0,
"end": 127.0,
"text": " And that's how it come with our list."
},
{
"start": 127.0,
"end": 130.0,
"text": " And the criteria changes year over year."
},
{
"start": 130.0,
"end": 133.0,
"text": " A new safety feature might be a requirement."
},
{
"start": 133.0,
"end": 135.0,
"text": " Yeah, I mean, as it was last year, yeah."
},
{
"start": 135.0,
"end": 136.0,
"text": " Absolutely."
},
{
"start": 136.0,
"end": 140.0,
"text": " So, I mean, when it comes to the safety features, I mean, look, consumers tell us all the time."
},
{
"start": 140.0,
"end": 143.0,
"text": " Why are they looking for a new car? It's about safety."
},
{
"start": 143.0,
"end": 148.0,
"text": " Even if the car is not falling apart, obviously the newer cars have more safety features,"
},
{
"start": 148.0,
"end": 150.0,
"text": " better crash production, all that."
},
{
"start": 150.0,
"end": 156.0,
"text": " And today, when you're looking for a new car, you know, you ate automatic emergency braking."
},
{
"start": 156.0,
"end": 158.0,
"text": " Absolutely."
},
{
"start": 158.0,
"end": 163.0,
"text": " There's a lot of different, these features that are just, and not just that,"
},
{
"start": 163.0,
"end": 168.0,
"text": " but ones that detect pedestrians, ones that operate at all, so highway speeds as well."
},
{
"start": 168.0,
"end": 172.0,
"text": " These are things that just, you know, you should expect when you're riding a new car."
},
{
"start": 172.0,
"end": 173.0,
"text": " Raising the bar."
},
{
"start": 173.0,
"end": 174.0,
"text": " Raising the bar."
},
{
"start": 174.0,
"end": 175.0,
"text": " Raising the safety feature."
},
{
"start": 175.0,
"end": 176.0,
"text": " Yeah, exactly."
},
{
"start": 176.0,
"end": 177.0,
"text": " And two."
},
{
"start": 177.0,
"end": 181.0,
"text": " So today, rather than focusing, just literally walking through the list,"
},
{
"start": 181.0,
"end": 185.0,
"text": " I think the more interesting part for this conversation is a little bit of the trends."
},
{
"start": 185.0,
"end": 189.0,
"text": " So, the first one is there are so many hybrids."
},
{
"start": 189.0,
"end": 195.0,
"text": " So, five of the 10 top picks this year are hybrid versions, mainstream models,"
},
{
"start": 195.0,
"end": 199.0,
"text": " Corolla's Santa Fe's, Cameras, things like that."
},
{
"start": 199.0,
"end": 204.0,
"text": " But if you even want to go a little deeper, seven of the 10 have some level of electrification."
},
{
"start": 204.0,
"end": 209.0,
"text": " And I know, Steve, you shared, it's not just that we're testing more of them,"
},
{
"start": 209.0,
"end": 210.0,
"text": " and there's more out there."
},
{
"start": 210.0,
"end": 214.0,
"text": " But in our data, it talked about liability owner satisfaction,"
},
{
"start": 214.0,
"end": 217.0,
"text": " the popularity has allowed this separation."
},
{
"start": 217.0,
"end": 224.0,
"text": " Yeah, so this year we were able to separate out the hybrid from their just regular gas versions."
},
{
"start": 224.0,
"end": 226.0,
"text": " In our survey as well."
},
{
"start": 226.0,
"end": 234.0,
"text": " So we were able to calculate reliability owner satisfaction separately for a lot of these for Corolla versus Corolla hybrid, for example."
},
{
"start": 234.0,
"end": 244.0,
"text": " And for those that we have enough sample size on, I mean, this has been incredible to be able to compare electrified versus non-electrified vehicles."
},
{
"start": 244.0,
"end": 252.0,
"text": " And the owner satisfaction and reliability has driven these kind of over their traditional gas powered counter."
},
{
"start": 252.0,
"end": 253.0,
"text": " Yes, definitely."
},
{
"start": 253.0,
"end": 254.0,
"text": " Yes, definitely."
},
{
"start": 254.0,
"end": 257.0,
"text": " Yeah, and I think of the Corolla hybrid."
},
{
"start": 257.0,
"end": 262.0,
"text": " I don't care what boxes your priorities are other than maybe performance."
},
{
"start": 262.0,
"end": 269.0,
"text": " But when you look at complement of safety, 48 miles per gallon, a $25,000 price tag."
},
{
"start": 269.0,
"end": 270.0,
"text": " Right, right."
},
{
"start": 270.0,
"end": 273.0,
"text": " And for me, 2023, all-wheel drive."
},
{
"start": 273.0,
"end": 274.0,
"text": " I was just like, wow."
},
{
"start": 274.0,
"end": 276.0,
"text": " That's an amazing package."
},
{
"start": 276.0,
"end": 278.0,
"text": " That's an amazing package for 25 grand."
},
{
"start": 278.0,
"end": 281.0,
"text": " And I think of the people I just had a conversation with friends."
},
{
"start": 281.0,
"end": 283.0,
"text": " They would love to get a Tesla."
},
{
"start": 283.0,
"end": 285.0,
"text": " Love to get a Tesla."
},
{
"start": 285.0,
"end": 288.0,
"text": " But they travel again, like I do to Vermont."
},
{
"start": 288.0,
"end": 291.0,
"text": " And they're like, and they often go to JFK."
},
{
"start": 291.0,
"end": 294.0,
"text": " They fly, you know, internationally, and they leave a car JFK."
},
{
"start": 294.0,
"end": 296.0,
"text": " And I said, just get a car over."
},
{
"start": 296.0,
"end": 297.0,
"text": " That was my answer."
},
{
"start": 297.0,
"end": 300.0,
"text": " I'm like, get your Tesla and get a Corolla for that trip."
},
{
"start": 300.0,
"end": 301.0,
"text": " But anyway."
},
{
"start": 301.0,
"end": 303.0,
"text": " It's not quite as fun to drive as the Tesla."
},
{
"start": 303.0,
"end": 305.0,
"text": " Not quite as fast."
},
{
"start": 305.0,
"end": 309.0,
"text": " But again, when it comes to practicality, I mean, it just cannot be done."
},
{
"start": 309.0,
"end": 313.0,
"text": " And Jake, we've done, you've done specifically, Jake's done."
},
{
"start": 313.0,
"end": 320.0,
"text": " Some recent cost comparisons work about hybrids versus gas counter parts and EVs."
},
{
"start": 320.0,
"end": 322.0,
"text": " Yeah, you know, it's really interesting."
},
{
"start": 322.0,
"end": 326.0,
"text": " So this is actually, yeah, we have a whole article about this, kind of like, you know,"
},
{
"start": 326.0,
"end": 327.0,
"text": " well, the EV save you money."
},
{
"start": 327.0,
"end": 329.0,
"text": " And it looked as a whole lot of details about it."
},
{
"start": 329.0,
"end": 335.0,
"text": " But we really kind of took this kind of laser focus on just the fuel going into it."
},
{
"start": 335.0,
"end": 336.0,
"text": " The energy going into it."
},
{
"start": 337.0,
"end": 341.0,
"text": " And, you know, I think it's pretty common knowledge that, you know, electric vehicles,"
},
{
"start": 341.0,
"end": 344.0,
"text": " the electricity is going to be cheaper than the gasoline prices."
},
{
"start": 344.0,
"end": 345.0,
"text": " That's pretty much common knowledge."
},
{
"start": 345.0,
"end": 346.0,
"text": " But it's not that simple."
},
{
"start": 346.0,
"end": 347.0,
"text": " Right."
},
{
"start": 347.0,
"end": 350.0,
"text": " And when we really kind of laser focus then it, you know what?"
},
{
"start": 350.0,
"end": 353.0,
"text": " Look, gas prices are different across the country."
},
{
"start": 353.0,
"end": 357.0,
"text": " Electric prices are radically different across the country."
},
{
"start": 357.0,
"end": 364.0,
"text": " So it really comes down to what is your alternative, what kind of car you want, and where do you live?"
},
{
"start": 364.0,
"end": 365.0,
"text": " Right."
},
{
"start": 365.0,
"end": 369.0,
"text": " And we found some surprises, I think, you know, when you look at, you know, when you look"
},
{
"start": 369.0,
"end": 375.0,
"text": " at like a Nissan leaf for that Corolla hybrid, if you live in New England like we do, it's"
},
{
"start": 375.0,
"end": 380.52,
"text": " actually cheaper to pay for the gas for the Corolla hybrid at 48 miles per gallon, then the"
},
{
"start": 380.52,
"end": 381.52,
"text": " electricity for that leaf."
},
{
"start": 381.52,
"end": 383.0,
"text": " Now, New England is not everywhere."
},
{
"start": 383.0,
"end": 384.0,
"text": " Right."
},
{
"start": 384.0,
"end": 387.0,
"text": " If you live elsewhere in the country, it's going to be cheaper to drive that electric car for sure."
},
{
"start": 387.0,
"end": 390.0,
"text": " And depending on what kind of car you're looking at."
},
{
"start": 390.0,
"end": 396.0,
"text": " So, like, look, if you were looking at a Tesla Model 3 versus a 3 Series BMW, you know what?"
},
{
"start": 396.0,
"end": 400.0,
"text": " Yeah, the Tesla is so efficient, no matter where you are."
},
{
"start": 400.0,
"end": 407.0,
"text": " But if you're looking for a smallest UV like a Tucson hybrid or something like that, you don't"
},
{
"start": 407.0,
"end": 412.0,
"text": " have a choice of a $30,000 EV that's that kind of size."
},
{
"start": 412.0,
"end": 414.0,
"text": " You kind of go, have to go much more expensive."
},
{
"start": 414.0,
"end": 415.0,
"text": " So it's a complicated thing."
},
{
"start": 415.0,
"end": 419.0,
"text": " I mean, obviously, you know, you could read all about kind of what our analysis was."
},
{
"start": 419.0,
"end": 420.0,
"text": " And that's why I was just going to say that."
},
{
"start": 420.0,
"end": 426.0,
"text": " But you really want to dig in for your electric rates and your area to do the cost."
},
{
"start": 426.0,
"end": 429.0,
"text": " Yeah, and you know, look, I mean, we live in a world soundbites, right?"
},
{
"start": 429.0,
"end": 430.0,
"text": " Right."
},
{
"start": 430.0,
"end": 432.0,
"text": " Either like EVs are no good or EVs are the only way."
},
{
"start": 432.0,
"end": 435.0,
"text": " You know, I mean, the truth is there's new wants and it is complicated."
},
{
"start": 435.0,
"end": 436.0,
"text": " Right."
},
{
"start": 436.0,
"end": 437.0,
"text": " And you have to do it for you."
},
{
"start": 437.0,
"end": 439.0,
"text": " We were also talking about, you can appreciate this."
},
{
"start": 439.0,
"end": 447.0,
"text": " We were saying how, what is it about us as humans as when we have to take our debit card out or our wallet out and buy fuel?"
},
{
"start": 447.0,
"end": 451.0,
"text": " It seems so much different than it's just in my electric bill."
},
{
"start": 451.0,
"end": 456.0,
"text": " There's something about it feels baked in and like, oh, you're driving for free, but you're really not."
},
{
"start": 456.0,
"end": 458.0,
"text": " Well, it's not broken out."
},
{
"start": 458.0,
"end": 459.0,
"text": " So like, it's funny."
},
{
"start": 459.0,
"end": 464.0,
"text": " You look at your credit card and I could go and like, I mean, my credit card bill like this is how much I spent on Starbucks or whatever."
},
{
"start": 464.0,
"end": 469.0,
"text": " But you go to your electric bill and it's like, I don't know, maybe you were running the AC a lot this year."
},
{
"start": 469.0,
"end": 474.0,
"text": " You know, if you could take your house apart and go, oh, my key left is light on."
},
{
"start": 474.0,
"end": 478.0,
"text": " This much energy is coming from Griffin's room and this energy is coming from my car charger."
},
{
"start": 478.0,
"end": 479.0,
"text": " You have to do the math."
},
{
"start": 479.0,
"end": 481.0,
"text": " I mean, the car charger does have information about that."
},
{
"start": 481.0,
"end": 483.0,
"text": " But you got to do the math."
},
{
"start": 483.0,
"end": 484.0,
"text": " It seems easier."
},
{
"start": 484.0,
"end": 486.0,
"text": " That's like if you're home charging."
},
{
"start": 486.0,
"end": 491.0,
"text": " I mean, if you're out and about somewhere, it's probably more expensive to charge your car at another location as well."
},
{
"start": 491.0,
"end": 493.0,
"text": " So you have to take that and take consideration as well."
},
{
"start": 493.0,
"end": 495.0,
"text": " Right. And there's some home charging and online houses."
},
{
"start": 495.0,
"end": 497.0,
"text": " Oh, yeah. I guess you get very expensive out there."
},
{
"start": 497.0,
"end": 502.0,
"text": " The good news is just recently we also at ConsumerPorts.org."
},
{
"start": 502.0,
"end": 507.0,
"text": " There's a new, what we're calling the hybrid in EV hub."
},
{
"start": 507.0,
"end": 510.0,
"text": " A lot of this data separating these models."
},
{
"start": 510.0,
"end": 512.0,
"text": " Check it out. Consumer Reports.org."
},
{
"start": 512.0,
"end": 516.0,
"text": " So if you're specifically looking at, I like the education part too."
},
{
"start": 516.0,
"end": 518.0,
"text": " Hi, Brits. What's hybrid was plug in hybrid."
},
{
"start": 518.0,
"end": 520.0,
"text": " So many different levels of electrification."
},
{
"start": 520.0,
"end": 522.0,
"text": " Many different levels."
},
{
"start": 522.0,
"end": 523.0,
"text": " The other trend."
},
{
"start": 523.0,
"end": 528.0,
"text": " No surprise probably to people is the number of Toyota and Lexus vehicles."
},
{
"start": 529.0,
"end": 533.0,
"text": " Four of the 10 vehicles are Toyota or Lexus models."
},
{
"start": 533.0,
"end": 536.0,
"text": " And what drives their positions there?"
},
{
"start": 536.0,
"end": 541.0,
"text": " I mean, Toyota's in Lexus, you know, you think of those brands that's reliability and safety."
},
{
"start": 541.0,
"end": 544.0,
"text": " So that's why they're making it onto this top picks list."
},
{
"start": 544.0,
"end": 545.0,
"text": " Yep."
},
{
"start": 545.0,
"end": 554.0,
"text": " And that doesn't necessarily mean it's the top on the brand report card that takes into consideration overall score."
},
{
"start": 554.0,
"end": 555.0,
"text": " Right."
},
{
"start": 555.0,
"end": 558.0,
"text": " So it's something that we like to drive as well."
},
{
"start": 558.0,
"end": 564.0,
"text": " But if you're looking for that reliability and safety, then you know, that's why Toyota and Lexus are on this list so frequently."
},
{
"start": 564.0,
"end": 572.0,
"text": " And it's so funny because people will often, you know, we get a lot of letters, we get your comments, we get, it says, oh my gosh, you guys love Toyota's."
},
{
"start": 572.0,
"end": 578.0,
"text": " To your point, Steve, the brand report card, which includes our data, our performance data."
},
{
"start": 578.0,
"end": 581.0,
"text": " Toyota is not at the top of that brand report card."
},
{
"start": 581.0,
"end": 590.0,
"text": " So it's really our members, you guys that love Toyota and Lexus, even maybe a bit more than us in terms of the driving experience."
},
{
"start": 590.0,
"end": 594.0,
"text": " So I always found that interesting your data and that ours on that point."
},
{
"start": 594.0,
"end": 595.0,
"text": " That's right."
},
{
"start": 595.0,
"end": 599.0,
"text": " It's the reliability survey that the numbers were crunching from you guys that."
},
{
"start": 599.0,
"end": 603.0,
"text": " And Toyota's excellence in terms of providing safety to this point."
},
{
"start": 603.0,
"end": 604.0,
"text": " Yes."
},
{
"start": 604.0,
"end": 613.0,
"text": " One thing to Steve, I wanted to point out is there are vehicles that recalls are not intended to be part of our reliability."
},
{
"start": 613.0,
"end": 619.0,
"text": " So take a vehicle like the Kia Telluride, you know, great performer, obviously on this topic list."
},
{
"start": 619.0,
"end": 623.0,
"text": " The Tellurides had a number of recalls over the last couple of years."
},
{
"start": 623.0,
"end": 626.0,
"text": " By intention, it's not intended to be part of reliability."
},
{
"start": 626.0,
"end": 633.0,
"text": " That's correct. On the reliability survey, we ask respondents to not tell us about a recall unless they've experienced the problem."
},
{
"start": 633.0,
"end": 635.0,
"text": " In which case, it's a problem."
},
{
"start": 635.0,
"end": 640.0,
"text": " But we don't want to give the Kia Telluride a penalty if Kia is trying to fix certain problems."
},
{
"start": 640.0,
"end": 652.0,
"text": " So they could still make the top picks list and be a reliable vehicle just because they're trying to address certain issues that may not even happen to every vehicle out there."
},
{
"start": 652.0,
"end": 655.0,
"text": " No doubt. In convenient, recalls are inconvenient."
},
{
"start": 655.0,
"end": 660.0,
"text": " But again, I still think we can support to think of them as a good thing because they're fixing something."
},
{
"start": 660.0,
"end": 664.0,
"text": " Yeah, we certainly don't want to dissuade them from recalling if there's a chance of a problem."
},
{
"start": 664.0,
"end": 665.0,
"text": " Correct."
},
{
"start": 665.0,
"end": 672.0,
"text": " Newcomers, Toyota Corolla Cross, hybrid and Ford Maverick Hybrid."
},
{
"start": 672.0,
"end": 674.0,
"text": " I do think these cars are..."
},
{
"start": 674.0,
"end": 676.0,
"text": " Corolla Cross and the Corolla Hybrid."
},
{
"start": 676.0,
"end": 678.0,
"text": " Yeah, this is Corolla Cross."
},
{
"start": 678.0,
"end": 679.0,
"text": " And why I said it backwards."
},
{
"start": 679.0,
"end": 682.0,
"text": " Corolla, Corolla Hybrid and Toyota Corolla Cross."
},
{
"start": 682.0,
"end": 683.0,
"text": " Sorry."
},
{
"start": 683.0,
"end": 685.0,
"text": " That's hard to say fast."
},
{
"start": 685.0,
"end": 686.0,
"text": " That's a lot of Corolla's."
},
{
"start": 686.0,
"end": 687.0,
"text": " A lot of Corolla's."
},
{
"start": 687.0,
"end": 688.0,
"text": " Yes."
},
{
"start": 688.0,
"end": 694.0,
"text": " But these hit the mark not in just top picks but what people want."
},
{
"start": 694.0,
"end": 700.0,
"text": " To me, we've already talked about the Maverick's praises of being just the right amount of truck."
},
{
"start": 700.0,
"end": 704.0,
"text": " Corolla Cross, again, safe reliable."
},
{
"start": 704.0,
"end": 707.0,
"text": " What we're kind of what we just said about the Corolla."
},
{
"start": 707.0,
"end": 712.0,
"text": " But adds that little SUV is shaped that people might prefer access."
},
{
"start": 712.0,
"end": 716.0,
"text": " On the Corolla Cross, there is a hybrid powertrain coming in 2023."
},
{
"start": 716.0,
"end": 717.0,
"text": " That's what I broke here."
},
{
"start": 717.0,
"end": 718.0,
"text": " That's my good fuge."
},
{
"start": 718.0,
"end": 721.0,
"text": " And we'll be able to separate that out in the data as well."
},
{
"start": 721.0,
"end": 724.0,
"text": " Next year, it'll be the Corolla Cross hybrid."
},
{
"start": 724.0,
"end": 726.0,
"text": " Here's the venerable."
},
{
"start": 726.0,
"end": 730.0,
"text": " Again, it's worth mentioning to Subaru Forester."
},
{
"start": 730.0,
"end": 733.0,
"text": " 10th time in the top pick list."
},
{
"start": 733.0,
"end": 735.0,
"text": " What's the combination?"
},
{
"start": 735.0,
"end": 740.0,
"text": " What's the well-honed formula that makes that Forester so good?"
},
{
"start": 740.0,
"end": 744.0,
"text": " They basically just make incremental improvements to it."
},
{
"start": 744.0,
"end": 747.0,
"text": " I mean, redesigns aren't completely changing the vehicle."
},
{
"start": 747.0,
"end": 755.0,
"text": " So they have a winning formula and then they just continue to iterate and keep that formula as it is."
},
{
"start": 755.0,
"end": 757.0,
"text": " People love it and why change it?"
},
{
"start": 757.0,
"end": 760.0,
"text": " It's starting to look different than other cars too."
},
{
"start": 760.0,
"end": 765.0,
"text": " They aren't going with all the trends of like, let's make it swoopy and big pillars."
},
{
"start": 765.0,
"end": 767.0,
"text": " It's just good visibility."
},
{
"start": 767.0,
"end": 768.0,
"text": " It's a box."
},
{
"start": 768.0,
"end": 769.0,
"text": " The box works."
},
{
"start": 769.0,
"end": 773.0,
"text": " And it works for, again, I've always said it's the Goldilocks car."
},
{
"start": 773.0,
"end": 775.0,
"text": " It works for my teen driver."
},
{
"start": 775.0,
"end": 779.0,
"text": " It works for my 86, now 86-year-old mother who's still driving hers."
},
{
"start": 779.0,
"end": 781.0,
"text": " It works for a small family."
},
{
"start": 781.0,
"end": 783.0,
"text": " It works almost for a big family almost."
},
{
"start": 783.0,
"end": 786.0,
"text": " It's big and it's big compared to what it was."
},
{
"start": 786.0,
"end": 789.0,
"text": " Like if you take like, we had an 09-1 next to a Ford."
},
{
"start": 789.0,
"end": 790.0,
"text": " It's a big car."
},
{
"start": 790.0,
"end": 791.0,
"text": " Yeah."
},
{
"start": 791.0,
"end": 792.0,
"text": " Big car now, but still great."
},
{
"start": 792.0,
"end": 794.0,
"text": " And reliable and safe too."
},
{
"start": 794.0,
"end": 797.0,
"text": " And safe and everything and all we'll drive for us."
},
{
"start": 797.0,
"end": 800.0,
"text": " I think I've said Subaru is the state car of Vermont."
},
{
"start": 800.0,
"end": 802.0,
"text": " That's what I said."
},
{
"start": 802.0,
"end": 805.0,
"text": " So a seven-them model, again, you talked about Tesla."
},
{
"start": 805.0,
"end": 809.0,
"text": " Back in the top pick list, average reliability, owner satisfaction,"
},
{
"start": 809.0,
"end": 811.0,
"text": " still high."
},
{
"start": 811.0,
"end": 812.0,
"text": " You said something."
},
{
"start": 812.0,
"end": 817.0,
"text": " What separates Tesla."
},
{
"start": 817.0,
"end": 819.0,
"text": " Let's talk about other usted features."
},
{
"start": 819.0,
"end": 823.0,
"text": " It was the first time we actually had two EVs of top picks."
},
{
"start": 823.0,
"end": 826.0,
"text": " And you know, we need to do this for at one easier pod."
},
{
"start": 826.0,
"end": 827.0,
"text": " Yeah."
},
{
"start": 827.0,
"end": 829.0,
"text": " There's a lot of EVs now."
},
{
"start": 829.0,
"end": 830.88,
"text": " So the Nissan Leaf is the top pick."
},
{
"start": 830.88,
"end": 833.04,
"text": " It's more affordable one, the Tesla Model 3,"
},
{
"start": 833.04,
"end": 834.64,
"text": " a bit more expensive."
},
{
"start": 834.64,
"end": 836.6,
"text": " But really with Sets Tesla apart,"
},
{
"start": 836.6,
"end": 837.92,
"text": " well, I mean, look, there's a lot of things about"
},
{
"start": 837.92,
"end": 838.88,
"text": " that Sets Tesla apart."
},
{
"start": 838.88,
"end": 841.04,
"text": " Let's, with a lot of people, we know,"
},
{
"start": 841.04,
"end": 843.04,
"text": " I mean, they're sports cars."
},
{
"start": 843.04,
"end": 844.44,
"text": " They're very different over their updates."
},
{
"start": 844.44,
"end": 845.44,
"text": " They drive great."
},
{
"start": 845.44,
"end": 846.84,
"text": " All these different things."
},
{
"start": 846.84,
"end": 849.8,
"text": " But really in terms of the practicality standpoint,"
},
{
"start": 849.8,
"end": 851.96,
"text": " the difference is the supercharger network."
},
{
"start": 851.96,
"end": 854.92,
"text": " That is absolutely a game changer for someone"
},
{
"start": 854.92,
"end": 856.56,
"text": " who is looking for an EV."
},
{
"start": 856.56,
"end": 858.68,
"text": " Now again, it comes down to where you live."
},
{
"start": 858.68,
"end": 861.8,
"text": " If you live in San Jose or you live in DC,"
},
{
"start": 861.8,
"end": 863.68,
"text": " you know what, there's a lot of chargers around."
},
{
"start": 863.68,
"end": 868.56,
"text": " But for a lot of us, just the supercharging,"
},
{
"start": 868.56,
"end": 870.04,
"text": " it's easy."
},
{
"start": 870.04,
"end": 870.8,
"text": " They're available."
},
{
"start": 870.8,
"end": 872.2399999999999,
"text": " They're in good spots."
},
{
"start": 872.2399999999999,
"end": 873.2399999999999,
"text": " Good spots, I think."
},
{
"start": 873.2399999999999,
"end": 877.5999999999999,
"text": " It just makes taking that trip to JFK or up to Vermont."
},
{
"start": 877.5999999999999,
"end": 880.28,
"text": " Doable, a much easier, you don't have to create"
},
{
"start": 880.28,
"end": 881.56,
"text": " like a business plan trying to figure out"
},
{
"start": 881.56,
"end": 882.9599999999999,
"text": " where you're going to find these chargers."
},
{
"start": 882.9599999999999,
"end": 885.04,
"text": " You stop at a rest stop and you charge up,"
},
{
"start": 885.04,
"end": 886.5999999999999,
"text": " get a bite to eat, and then keep going."
},
{
"start": 886.5999999999999,
"end": 887.5999999999999,
"text": " Yeah, I think I've shared,"
},
{
"start": 887.6,
"end": 889.24,
"text": " we have this little restaurant on the way"
},
{
"start": 889.24,
"end": 891.84,
"text": " to our little place in Vermont called the Fat Crow."
},
{
"start": 891.84,
"end": 895.08,
"text": " It's in little rural, new fame Vermont."
},
{
"start": 895.08,
"end": 896.44,
"text": " It has three test of chargers."
},
{
"start": 896.44,
"end": 898.96,
"text": " Not others, but it has three test of chargers."
},
{
"start": 898.96,
"end": 902.76,
"text": " On Route 30 in Vermont, so it just to your point."
},
{
"start": 902.76,
"end": 904.88,
"text": " So yeah, and the leaf."
},
{
"start": 904.88,
"end": 907.88,
"text": " But for all of the top picks,"
},
{
"start": 907.88,
"end": 912.88,
"text": " the all of this in-depth brand report card,"
},
{
"start": 913.28,
"end": 916.1600000000001,
"text": " the culmination of all the updated reliability,"
},
{
"start": 916.16,
"end": 919.1999999999999,
"text": " new safety, top picks, autos focus,"
},
{
"start": 919.1999999999999,
"end": 921.6,
"text": " go to consumerreports.org,"
},
{
"start": 921.6,
"end": 923.24,
"text": " the April issue of the magazine,"
},
{
"start": 923.24,
"end": 926.7199999999999,
"text": " if you're a magazine reader and like to do it that way,"
},
{
"start": 926.7199999999999,
"end": 928.8,
"text": " that's all autos all the time."
},
{
"start": 928.8,
"end": 929.64,
"text": " We love it."
},
{
"start": 929.64,
"end": 934.4399999999999,
"text": " It gets, we can all geek out on cars for April or late winter."
},
{
"start": 934.4399999999999,
"end": 935.76,
"text": " So we appreciate it."
},
{
"start": 935.76,
"end": 938.4399999999999,
"text": " Moving on to your audience questions."
},
{
"start": 938.4399999999999,
"end": 942.24,
"text": " As always, we love them, talking cars at icolab.com,"
},
{
"start": 942.52,
"end": 946.28,
"text": " video clips, email, however you choose to do it."
},
{
"start": 946.28,
"end": 950.0,
"text": " This is a great question because it comes from Jeremy,"
},
{
"start": 950.0,
"end": 954.24,
"text": " age 10, and Jeremy's dad Paul, based in parentheses."
},
{
"start": 954.24,
"end": 958.0,
"text": " So I was looking at your 2022 autos issue,"
},
{
"start": 958.0,
"end": 960.0,
"text": " which I found to be very informative."
},
{
"start": 960.0,
"end": 962.44,
"text": " I noticed in the reliability section,"
},
{
"start": 962.44,
"end": 966.5600000000001,
"text": " the 2015 GMC Yukon had poor overall reliability."
},
{
"start": 966.5600000000001,
"end": 971.28,
"text": " However, when I checked the same car in the 2015 issue,"
},
{
"start": 971.28,
"end": 973.4399999999999,
"text": " the overall reliability was average."
},
{
"start": 973.4399999999999,
"end": 975.68,
"text": " Why are the scores different over time?"
},
{
"start": 975.68,
"end": 978.04,
"text": " I just want to point out that Jeremy was too"
},
{
"start": 978.04,
"end": 981.24,
"text": " when the 2000 GMC Yukon came out."
},
{
"start": 981.24,
"end": 982.24,
"text": " That's really cool."
},
{
"start": 982.24,
"end": 985.72,
"text": " But Jeremy, first to you, I'd love that you are reading,"
},
{
"start": 985.72,
"end": 988.9599999999999,
"text": " that you are enjoying our magazine at age 10."
},
{
"start": 988.9599999999999,
"end": 991.04,
"text": " It sounds like what you used to say,"
},
{
"start": 991.04,
"end": 993.56,
"text": " that you read at age 10 at Perus through,"
},
{
"start": 993.56,
"end": 995.8,
"text": " or Emily will say her kids sit and circle"
},
{
"start": 995.8,
"end": 996.9599999999999,
"text": " their favorite cars."
},
{
"start": 996.9599999999999,
"end": 998.4,
"text": " They love the great for kids."
},
{
"start": 998.4,
"end": 999.24,
"text": " They are."
},
{
"start": 1000.24,
"end": 1003.52,
"text": " Steve, to his question, what happens?"
},
{
"start": 1003.52,
"end": 1005.12,
"text": " Why does a car change over time?"
},
{
"start": 1005.12,
"end": 1007.52,
"text": " So the reliability results,"
},
{
"start": 1007.52,
"end": 1009.52,
"text": " really the beauty of it is that it's current"
},
{
"start": 1009.52,
"end": 1010.52,
"text": " with each survey a year."
},
{
"start": 1010.52,
"end": 1012.24,
"text": " So a new survey year comes in,"
},
{
"start": 1012.24,
"end": 1016.8,
"text": " and then we have data on model years 2000 and up."
},
{
"start": 1016.8,
"end": 1022.04,
"text": " So really, what happens is in the 2022 issue,"
},
{
"start": 1022.04,
"end": 1027.04,
"text": " the Yukon had, he said,"
},
{
"start": 1027.04,
"end": 1028.32,
"text": " poor overall reliability."
},
{
"start": 1028.32,
"end": 1030.6,
"text": " Yeah, poor overall reliability."
},
{
"start": 1030.6,
"end": 1032.8,
"text": " So that means in the 2022 issue,"
},
{
"start": 1032.8,
"end": 1036.52,
"text": " the seven-year-old 2015 had poor overall reliability."
},
{
"start": 1036.52,
"end": 1038.36,
"text": " Whereas in the 2015 issue,"
},
{
"start": 1038.36,
"end": 1042.84,
"text": " we were gathering data on that 2015 GMC Yukon."
},
{
"start": 1042.84,
"end": 1043.6399999999999,
"text": " Brand new."
},
{
"start": 1043.6399999999999,
"end": 1044.6399999999999,
"text": " Brand new."
},
{
"start": 1044.6399999999999,
"end": 1046.84,
"text": " So it's really a different set of problems,"
},
{
"start": 1046.84,
"end": 1048.96,
"text": " and it's possible that the,"
},
{
"start": 1048.96,
"end": 1051.44,
"text": " it took a while for these to really come up,"
},
{
"start": 1051.44,
"end": 1053.92,
"text": " and seven years later, it's more problematic"
},
{
"start": 1053.92,
"end": 1056.08,
"text": " than the average seven-year-old vehicle."
},
{
"start": 1056.1999999999998,
"end": 1057.56,
"text": " But when it was compared to that same model."
},
{
"start": 1057.56,
"end": 1059.1999999999998,
"text": " It's relative to the same model year."
},
{
"start": 1059.1999999999998,
"end": 1063.72,
"text": " But in 2015, maybe it was similar to"
},
{
"start": 1063.72,
"end": 1067.32,
"text": " the other average reliable cars of that year."
},
{
"start": 1067.32,
"end": 1070.1999999999998,
"text": " It should be at least average when it's brand new."
},
{
"start": 1070.1999999999998,
"end": 1072.1999999999998,
"text": " I mean, that's the hope anyway."
},
{
"start": 1072.1999999999998,
"end": 1073.56,
"text": " Sometimes launches don't work."
},
{
"start": 1073.56,
"end": 1075.4399999999998,
"text": " Yeah, exactly."
},
{
"start": 1075.4399999999998,
"end": 1076.28,
"text": " It's a different thing."
},
{
"start": 1076.28,
"end": 1078.3999999999999,
"text": " If you're just keeping a car for a year,"
},
{
"start": 1078.3999999999999,
"end": 1081.12,
"text": " probably you're concerned about long-term reliability"
},
{
"start": 1081.12,
"end": 1081.96,
"text": " is different."
},
{
"start": 1081.96,
"end": 1084.04,
"text": " If you're keeping this car for 10 years,"
},
{
"start": 1084.04,
"end": 1086.92,
"text": " it's different because a lot of those problems"
},
{
"start": 1086.92,
"end": 1089.04,
"text": " can take a while to kind of crop up."
},
{
"start": 1089.04,
"end": 1090.2,
"text": " Yeah, you know what I've always said?"
},
{
"start": 1090.2,
"end": 1091.72,
"text": " I think I've said it in interviews."
},
{
"start": 1091.72,
"end": 1094.92,
"text": " It's separating the cars that age gracefully"
},
{
"start": 1094.92,
"end": 1096.04,
"text": " from those that don't."
},
{
"start": 1096.04,
"end": 1099.56,
"text": " So in 2015, GMC Yukon didn't age as gracefully"
},
{
"start": 1099.56,
"end": 1100.36,
"text": " as something else."
},
{
"start": 1100.36,
"end": 1101.36,
"text": " Yeah, fairly no."
},
{
"start": 1101.36,
"end": 1103.24,
"text": " So that will do it for this episode."
},
{
"start": 1103.24,
"end": 1104.92,
"text": " Check out all the new stuff,"
},
{
"start": 1104.92,
"end": 1106.72,
"text": " all of the auto-spot light work,"
},
{
"start": 1106.72,
"end": 1108.92,
"text": " the EV and hybrid hub,"
},
{
"start": 1108.92,
"end": 1110.68,
"text": " consumerreports.org."
},
{
"start": 1110.68,
"end": 1112.36,
"text": " As always, thanks for listening."
},
{
"start": 1112.36,
"end": 1113.8,
"text": " Thanks for watching."
},
{
"start": 1113.8,
"end": 1118.0,
"text": " This episode was filmed and edited by David Abrams,"
},
{
"start": 1118.0,
"end": 1120.32,
"text": " Anatoliy Shomsky and Andrew Belice."
},
{
"start": 1120.32,
"end": 1121.84,
"text": " And we will see you next week."
}
]