text
stringlengths
2
165
intents
sequencelengths
1
6
descriptions
dict
distractors
sequencelengths
9
9
I am not sure
[ "dont_know" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "arrival" ], [ "fees_interests" ], [ "business" ], [ "thank" ], [ "contactless" ], [ "why" ], [ "cancel_close_leave_freeze" ], [ "wrong_notworking_notshowing" ], [ "when" ] ]
The money from my cheque has not arrived yet
[ "cheque", "wrong_notworking_notshowing", "transfer_payment_deposit" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "new", "how_long" ], [ "account" ], [ "handoff", "arrival" ], [ "handoff" ], [ "overdraft", "debit" ], [ "contactless", "transfer_payment_deposit" ], [ "deny", "how_long" ], [ "cheque" ], [ "dont_know", "savings" ] ]
I want to block contactless functionality on my Master debit from tomorrow onward
[ "debit", "contactless", "card", "cancel_close_leave_freeze" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "account" ], [ "current", "dont_know", "how_long" ], [ "refund", "fees_interests" ], [ "when", "new" ], [ "request_info" ], [ "mortgage", "withdrawal" ], [ "existing", "why", "mortgage" ], [ "greet", "loan" ], [ "when" ] ]
i want to open one
[ "make_open_apply_setup_get_activate" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "international" ], [ "loan" ], [ "arrival" ], [ "fees_interests" ], [ "standing_order" ], [ "acknowledge" ], [ "card" ], [ "transfer_payment_deposit" ], [ "cheque" ] ]
Frankly, you're charging too much for international money transfers.
[ "international", "transfer_payment_deposit", "fees_interests" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "how" ], [ "deny", "account" ], [ "refund" ], [ "make_open_apply_setup_get_activate", "international" ], [ "deny" ], [ "debit", "standing_order" ], [ "cheque", "savings" ], [ "new" ], [ "direct_debit", "card" ] ]
That transaction is still pending although I made a payment almost 55 days ago.
[ "transfer_payment_deposit", "wrong_notworking_notshowing" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "arrival" ], [ "pin" ], [ "how" ], [ "more_higher_after" ], [ "savings" ], [ "less_lower_before" ], [ "refund" ], [ "end_call" ] ]
sure thing, I just need the deposit any time after 22:15
[ "acknowledge", "more_higher_after", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "cheque", "existing" ], [ "thank" ], [ "limits", "change" ], [ "acknowledge" ], [ "deny" ], [ "how", "thank" ], [ "standing_order", "deny" ], [ "cancel_close_leave_freeze", "handoff" ], [ "overdraft", "dont_know" ] ]
Can I get a higher loan after 3 years?
[ "more_higher_after", "loan", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "appointment", "card" ], [ "fees_interests" ], [ "savings", "arrival" ], [ "contactless", "transfer_payment_deposit" ], [ "contactless" ], [ "end_call" ], [ "international", "arrival" ], [ "when", "fees_interests" ] ]
I know, I tried it in my online app like 10 times! send that to my debit card
[ "debit", "make_open_apply_setup_get_activate", "card", "affirm" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": "is the intent to ask about loans?", "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "affirm" ], [ "loan", "how_much", "withdrawal" ], [ "existing", "why", "direct_debit" ], [ "direct_debit", "credit" ], [ "pin", "international" ], [ "existing", "arrival" ], [ "how_long", "transfer_payment_deposit", "lost_stolen" ], [ "cancel_close_leave_freeze" ], [ "handoff", "debit", "change" ] ]
good morning, can i ask a question about my card?
[ "greet", "card", "request_info" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "change", "acknowledge" ], [ "business", "arrival" ], [ "existing", "balance" ], [ "existing", "thank" ], [ "contactless" ], [ "repeat" ], [ "cancel_close_leave_freeze", "transfer_payment_deposit" ], [ "standing_order", "how_much" ], [ "end_call", "more_higher_after" ] ]
So, I've got only 81.63€ on my foreign account? This can't be true!
[ "balance", "international", "account", "wrong_notworking_notshowing" ]
{ "new": "is the intent asking about something new?", "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "fees_interests", "request_info" ], [ "why", "new" ], [ "dont_know" ], [ "why", "standing_order", "deny" ], [ "overdraft", "savings" ], [ "greet", "request_info" ], [ "loan", "more_higher_after", "thank" ], [ "end_call" ], [ "when" ] ]
make it bigger please
[ "change" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "dont_know" ], [ "greet" ], [ "pin" ], [ "thank" ], [ "existing" ], [ "standing_order" ], [ "deny" ], [ "request_info" ], [ "wrong_notworking_notshowing" ] ]
It is an international payment indeed, when it will arrive to my other account?
[ "international", "transfer_payment_deposit", "affirm", "account", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "cheque", "pin", "acknowledge" ], [ "debit", "fees_interests" ], [ "loan" ], [ "existing", "direct_debit", "request_info" ], [ "limits", "thank", "savings", "how_much" ], [ "existing", "why", "standing_order" ], [ "how_long" ], [ "how_long", "card" ], [ "loan", "make_open_apply_setup_get_activate" ] ]
Good morning my name is sydni
[ "greet" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit" ], [ "dont_know" ], [ "pin" ], [ "more_higher_after" ], [ "limits" ], [ "balance" ], [ "card" ], [ "request_info" ], [ "how_long" ] ]
please make a top up
[ "make_open_apply_setup_get_activate", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "change" ], [ "fees_interests" ], [ "more_higher_after" ], [ "thank" ], [ "acknowledge" ], [ "why" ], [ "cheque" ], [ "credit" ] ]
How much less did I spend on drinking on the current year?
[ "transfer_payment_deposit", "how_much", "less_lower_before" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": "is the intent asking to repeat the previous sentence?", "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "change" ], [ "current", "standing_order" ], [ "greet" ], [ "debit", "limits" ], [ "existing", "thank" ], [ "acknowledge" ], [ "thank", "appointment" ], [ "repeat" ], [ "how", "affirm" ] ]
I don't need my standing order I set up for charis klinefelter
[ "standing_order", "cancel_close_leave_freeze" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "greet" ], [ "refund" ], [ "contactless" ], [ "debit" ], [ "repeat" ], [ "how_long" ], [ "transfer_payment_deposit" ], [ "make_open_apply_setup_get_activate" ], [ "when" ] ]
How about telling more?
[ "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit" ], [ "loan" ], [ "fees_interests" ], [ "thank" ], [ "withdrawal" ], [ "refund" ], [ "deny" ], [ "end_call" ], [ "wrong_notworking_notshowing" ] ]
can i take a 26 year mortgage?
[ "mortgage", "make_open_apply_setup_get_activate", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "mortgage", "business" ], [ "business" ], [ "contactless", "business" ], [ "refund" ], [ "how", "withdrawal" ], [ "cheque", "international" ], [ "repeat", "business" ], [ "cheque", "fees_interests" ], [ "lost_stolen" ] ]
I need a new card because the one I have is expiring soon
[ "make_open_apply_setup_get_activate", "card", "new" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "savings" ], [ "arrival" ], [ "pin" ], [ "acknowledge", "account" ], [ "business" ], [ "cancel_close_leave_freeze", "direct_debit" ], [ "less_lower_before", "how_much" ], [ "make_open_apply_setup_get_activate" ], [ "appointment", "international" ] ]
How can I transfer it to my savings?
[ "how", "transfer_payment_deposit", "savings", "account", "make_open_apply_setup_get_activate" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "less_lower_before" ], [ "how" ], [ "cheque", "loan", "refund" ], [ "contactless", "account" ], [ "card" ], [ "current", "existing" ], [ "direct_debit", "change" ], [ "thank", "mortgage" ], [ "cheque", "pin", "repeat" ] ]
I have a payee I want to send money to
[ "transfer_payment_deposit" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "less_lower_before" ], [ "pin" ], [ "limits" ], [ "business" ], [ "handoff" ], [ "existing" ], [ "balance" ], [ "card" ], [ "make_open_apply_setup_get_activate" ] ]
How difficult is it to increase the overdraft limit on my current account?
[ "overdraft", "change", "more_higher_after", "current", "account", "limits" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": "is the intent asking about the current account?", "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "existing", "refund", "business" ], [ "existing", "transfer_payment_deposit" ], [ "international", "how_long" ], [ "credit", "mortgage", "business", "wrong_notworking_notshowing", "cheque" ], [ "acknowledge" ], [ "more_higher_after", "existing", "loan", "change", "acknowledge" ], [ "credit", "deny", "lost_stolen" ], [ "balance", "repeat" ], [ "greet", "overdraft", "credit" ] ]
Yes, this is the account
[ "affirm", "account" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "dont_know" ], [ "loan" ], [ "fees_interests" ], [ "overdraft" ], [ "limits" ], [ "debit" ], [ "transfer_payment_deposit" ], [ "end_call" ], [ "lost_stolen" ] ]
I am calling because of that freaking standing order.
[ "standing_order" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "account" ], [ "wrong_notworking_notshowing" ], [ "arrival" ], [ "how" ], [ "contactless" ], [ "new" ], [ "credit" ], [ "lost_stolen" ] ]
I can't seem to be able to pay from my phone, it shows as declined
[ "wrong_notworking_notshowing", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "loan" ], [ "less_lower_before" ], [ "appointment" ], [ "contactless" ], [ "request_info" ], [ "make_open_apply_setup_get_activate" ], [ "end_call" ], [ "when" ] ]
I've been waiting for the reimbursement for too long now.
[ "refund", "wrong_notworking_notshowing" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "greet" ], [ "how" ], [ "overdraft" ], [ "more_higher_after" ], [ "existing" ], [ "balance" ], [ "acknowledge" ], [ "request_info" ], [ "cheque" ] ]
a query about my direct debit processed
[ "direct_debit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "change" ], [ "greet" ], [ "loan" ], [ "how" ], [ "limits" ], [ "acknowledge" ], [ "contactless" ], [ "request_info" ], [ "transfer_payment_deposit" ] ]
hi when will it arrive?
[ "arrival", "greet", "when" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "fees_interests", "deny" ], [ "thank", "card" ], [ "current", "why" ], [ "existing" ], [ "direct_debit", "how_much" ], [ "refund" ], [ "loan", "thank" ], [ "how_long" ], [ "make_open_apply_setup_get_activate" ] ]
that's amazing thanks, can you also cancel that payment of 999.43 euros to uber eats? I think I did it on May 25?
[ "transfer_payment_deposit", "cancel_close_leave_freeze", "thank" ]
{ "new": "is the intent asking about something new?", "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "existing", "request_info" ], [ "lost_stolen", "how_long" ], [ "savings" ], [ "fees_interests" ], [ "balance" ], [ "how", "standing_order" ], [ "cheque" ], [ "new" ], [ "end_call", "balance" ] ]
that was the overdraft info I was looking for
[ "overdraft" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "account" ], [ "dont_know" ], [ "international" ], [ "loan" ], [ "pin" ], [ "deny" ], [ "cheque" ], [ "mortgage" ] ]
Check my balance last Thursday
[ "how_much", "balance" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": "is the intent to affirm something?", "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "affirm" ], [ "change" ], [ "international" ], [ "business" ], [ "existing" ], [ "withdrawal" ], [ "transfer_payment_deposit" ], [ "end_call" ], [ "cancel_close_leave_freeze" ] ]
my card sometimes doesn't let me pay contactless, why is that?
[ "transfer_payment_deposit", "contactless", "card", "wrong_notworking_notshowing", "why" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "overdraft", "how_long", "refund", "acknowledge" ], [ "less_lower_before" ], [ "existing", "end_call", "direct_debit", "how_long" ], [ "appointment" ], [ "greet", "pin", "cheque" ], [ "deny" ], [ "cheque", "overdraft", "fees_interests", "change" ], [ "end_call" ], [ "direct_debit", "more_higher_after" ] ]
What about last Saturday at 10 05 night?
[ "request_info" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "pin" ], [ "less_lower_before" ], [ "overdraft" ], [ "thank" ], [ "repeat" ], [ "why" ], [ "cheque" ], [ "credit" ], [ "lost_stolen" ] ]
the street showing in my direct debit is wrong
[ "wrong_notworking_notshowing", "direct_debit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "dont_know" ], [ "pin" ], [ "overdraft" ], [ "standing_order" ], [ "acknowledge" ], [ "debit" ], [ "why" ], [ "end_call" ], [ "cancel_close_leave_freeze" ] ]
No, it wasn't reverted
[ "wrong_notworking_notshowing", "deny" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": "is the intent to ask something about the business account?", "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "change" ], [ "dont_know" ], [ "loan" ], [ "fees_interests" ], [ "limits" ], [ "business" ], [ "balance" ], [ "withdrawal" ] ]
i need to change the time of my appointment
[ "change", "appointment" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "account" ], [ "international" ], [ "dont_know" ], [ "how" ], [ "limits" ], [ "acknowledge" ], [ "deny" ], [ "card" ], [ "wrong_notworking_notshowing" ] ]
that is not my name, i'm baltimore
[ "deny" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "dont_know" ], [ "pin" ], [ "less_lower_before" ], [ "limits" ], [ "card" ], [ "make_open_apply_setup_get_activate" ], [ "wrong_notworking_notshowing" ], [ "when" ] ]
could it be next month?
[ "request_info" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "how_much" ], [ "international" ], [ "arrival" ], [ "how" ], [ "appointment" ], [ "overdraft" ], [ "existing" ], [ "how_long" ], [ "credit" ] ]
What did I spend on newspaper on October
[ "how_much", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": "is the intent to affirm something?", "repeat": "is the intent asking to repeat the previous sentence?", "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "affirm" ], [ "direct_debit" ], [ "change" ], [ "greet" ], [ "appointment" ], [ "business" ], [ "repeat" ], [ "cheque" ], [ "credit" ] ]
What happened with my payment from yesterday?
[ "transfer_payment_deposit", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "change" ], [ "international" ], [ "greet" ], [ "savings" ], [ "more_higher_after" ], [ "appointment" ], [ "refund" ], [ "repeat" ], [ "end_call" ] ]
i want a new card, how long will it take to arrive?
[ "card", "arrival", "how_long", "new" ]
{ "new": "is the intent asking about something new?", "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "debit", "how_much", "fees_interests" ], [ "end_call", "balance", "thank" ], [ "overdraft" ], [ "why", "how_long" ], [ "deny" ], [ "direct_debit", "savings" ], [ "why" ], [ "contactless", "pin", "when" ], [ "debit", "standing_order", "arrival" ] ]
good bye, see you later
[ "end_call" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "pin" ], [ "fees_interests" ], [ "thank" ], [ "refund" ], [ "contactless" ], [ "card" ], [ "repeat" ], [ "new" ], [ "mortgage" ] ]
Where did I send money in October?
[ "request_info", "transfer_payment_deposit" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "international" ], [ "savings" ], [ "arrival" ], [ "fees_interests" ], [ "how" ], [ "thank" ], [ "balance" ], [ "how_long" ] ]
Is it allowed to pay contactless also overseas?
[ "contactless", "international", "request_info", "transfer_payment_deposit" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "savings" ], [ "cancel_close_leave_freeze", "existing", "pin" ], [ "loan" ], [ "handoff" ], [ "thank" ], [ "debit", "arrival" ], [ "how_much", "change" ], [ "cancel_close_leave_freeze", "new", "standing_order" ], [ "direct_debit", "acknowledge" ] ]
what's the interest rate difference between loan and mortgage? I need around 15724 pounds
[ "mortgage", "loan", "fees_interests", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "cheque", "deny" ], [ "how", "deny" ], [ "loan" ], [ "appointment" ], [ "limits" ], [ "standing_order", "loan", "affirm" ], [ "deny" ], [ "card" ], [ "wrong_notworking_notshowing" ] ]
That's what I said, 23:55 night
[ "affirm" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "arrival" ], [ "fees_interests" ], [ "more_higher_after" ], [ "thank" ], [ "balance" ], [ "standing_order" ], [ "acknowledge" ], [ "contactless" ], [ "cancel_close_leave_freeze" ] ]
What is my overdraft limit?
[ "limits", "overdraft", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit" ], [ "thank", "request_info" ], [ "why", "thank" ], [ "change", "business" ], [ "deny" ], [ "when", "business" ], [ "acknowledge", "wrong_notworking_notshowing" ], [ "wrong_notworking_notshowing" ], [ "mortgage" ] ]
I can't take any appointments from the 11th to the 12 October
[ "appointment", "wrong_notworking_notshowing" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "account" ], [ "international" ], [ "fees_interests" ], [ "limits" ], [ "more_higher_after" ], [ "end_call" ], [ "wrong_notworking_notshowing" ], [ "mortgage" ] ]
It's for something abroad.
[ "international" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "dont_know" ], [ "greet" ], [ "loan" ], [ "balance" ], [ "end_call" ], [ "card" ], [ "request_info" ], [ "transfer_payment_deposit" ], [ "cheque" ] ]
which month during last year did I spend less on rental bikes
[ "when", "less_lower_before", "transfer_payment_deposit" ]
{ "new": "is the intent asking about something new?", "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "overdraft", "mortgage" ], [ "savings" ], [ "more_higher_after" ], [ "thank", "acknowledge" ], [ "handoff", "repeat" ], [ "card" ], [ "overdraft", "fees_interests" ], [ "new", "balance" ], [ "wrong_notworking_notshowing" ] ]
This is my account
[ "account" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "current" ], [ "less_lower_before" ], [ "appointment" ], [ "business" ], [ "handoff" ], [ "debit" ], [ "cheque" ], [ "mortgage" ] ]
Can I see my latest transactions?
[ "request_info", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "current" ], [ "savings" ], [ "arrival" ], [ "loan" ], [ "withdrawal" ], [ "acknowledge" ], [ "debit" ], [ "when" ], [ "mortgage" ] ]
can you tell me last 5 transactions on my credit card?
[ "request_info", "card", "credit", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "direct_debit" ], [ "cancel_close_leave_freeze", "greet" ], [ "savings" ], [ "existing", "debit" ], [ "thank" ], [ "current", "transfer_payment_deposit", "card" ], [ "cheque", "contactless", "account" ], [ "less_lower_before", "make_open_apply_setup_get_activate", "repeat" ], [ "cheque" ] ]
i think its the business one
[ "business" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "change" ], [ "international" ], [ "savings" ], [ "pin" ], [ "more_higher_after" ], [ "contactless" ], [ "how_long" ], [ "end_call" ], [ "cancel_close_leave_freeze" ] ]
Yes, I paid it yesterday
[ "affirm", "transfer_payment_deposit" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "change" ], [ "current" ], [ "acknowledge" ], [ "withdrawal" ], [ "contactless" ], [ "debit" ], [ "deny" ], [ "cheque" ], [ "new" ] ]
whats the difference between mortgage and normal loan?
[ "request_info", "mortgage", "loan" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit" ], [ "end_call", "debit" ], [ "current" ], [ "less_lower_before" ], [ "balance", "business" ], [ "refund", "repeat" ], [ "transfer_payment_deposit" ], [ "make_open_apply_setup_get_activate" ], [ "credit" ] ]
remove the direct debit for scribbler
[ "cancel_close_leave_freeze", "direct_debit" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "account" ], [ "current" ], [ "balance" ], [ "withdrawal" ], [ "refund" ], [ "deny" ], [ "repeat" ], [ "transfer_payment_deposit" ], [ "wrong_notworking_notshowing" ] ]
change the person im paying with direct debit
[ "change", "direct_debit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "affirm" ], [ "loan" ], [ "how" ], [ "appointment" ], [ "acknowledge" ], [ "card" ], [ "repeat" ], [ "transfer_payment_deposit" ], [ "mortgage" ] ]
Does it matter if the recipient is from another country?
[ "international", "request_info" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "change" ], [ "how" ], [ "thank" ], [ "why" ], [ "how_long" ], [ "new" ], [ "wrong_notworking_notshowing" ], [ "lost_stolen" ] ]
It seems that I can't open a business acc via your app
[ "account", "make_open_apply_setup_get_activate", "business", "wrong_notworking_notshowing" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "arrival" ], [ "business", "change" ], [ "withdrawal" ], [ "debit" ], [ "refund" ], [ "debit", "standing_order" ], [ "refund", "business", "card" ], [ "how", "pin" ], [ "international", "business", "arrival" ] ]
So, you're saying I won't be able to use my card from 9 10 night to quarter past 16 afternoon next Thursday?
[ "card", "wrong_notworking_notshowing" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "account" ], [ "arrival" ], [ "pin" ], [ "contactless" ], [ "deny" ], [ "debit" ], [ "request_info" ], [ "cheque" ] ]
i dont know what type of account do i have
[ "dont_know", "account" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "arrival" ], [ "pin" ], [ "limits" ], [ "standing_order" ], [ "contactless" ], [ "card" ], [ "how_long" ], [ "mortgage" ] ]
What is the minimum topping up amount?
[ "transfer_payment_deposit", "limits", "less_lower_before", "how_much" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": "is the intent asking to repeat the previous sentence?", "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "account" ], [ "more_higher_after" ], [ "direct_debit", "end_call", "make_open_apply_setup_get_activate" ], [ "current", "end_call" ], [ "new", "repeat", "credit" ], [ "handoff", "affirm", "withdrawal" ], [ "make_open_apply_setup_get_activate" ], [ "cancel_close_leave_freeze", "more_higher_after" ], [ "pin", "deny" ] ]
i can't afford my mortgage payments because of the virus
[ "mortgage", "deny", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "greet", "card" ], [ "contactless", "how_much" ], [ "why", "affirm" ], [ "refund", "change" ], [ "thank" ], [ "less_lower_before", "international" ], [ "how", "appointment" ], [ "why" ], [ "current", "arrival" ] ]
It's about an existing account
[ "account", "existing" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "how_much" ], [ "change" ], [ "international" ], [ "pin" ], [ "handoff" ], [ "why" ], [ "new" ], [ "cancel_close_leave_freeze" ], [ "lost_stolen" ] ]
my loan then lasts until 22nd April 2023?
[ "loan" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "affirm" ], [ "dont_know" ], [ "current" ], [ "savings" ], [ "appointment" ], [ "handoff" ], [ "existing" ], [ "repeat" ], [ "credit" ] ]
just checking my balance
[ "balance" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "dont_know" ], [ "loan" ], [ "savings" ], [ "fees_interests" ], [ "limits" ], [ "handoff" ], [ "refund" ], [ "mortgage" ] ]
Can I go to overdraft when withdrawing money via regular ATMs?
[ "overdraft", "withdrawal", "request_info" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "debit", "lost_stolen" ], [ "change" ], [ "international" ], [ "international", "wrong_notworking_notshowing" ], [ "withdrawal" ], [ "more_higher_after", "international" ], [ "balance", "how_long" ], [ "fees_interests", "arrival" ], [ "how_much", "card" ] ]
I want to close it
[ "cancel_close_leave_freeze" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "direct_debit" ], [ "account" ], [ "arrival" ], [ "pin" ], [ "overdraft" ], [ "handoff" ], [ "existing" ], [ "withdrawal" ], [ "repeat" ] ]
i need to make that transfer earlier than November 4th
[ "make_open_apply_setup_get_activate", "transfer_payment_deposit", "less_lower_before" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "current" ], [ "less_lower_before", "handoff" ], [ "debit", "business" ], [ "overdraft", "limits" ], [ "contactless" ], [ "how_long" ], [ "contactless", "refund" ], [ "end_call" ], [ "handoff", "mortgage" ] ]
i need to get a refund
[ "refund" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "change" ], [ "overdraft" ], [ "contactless" ], [ "card" ], [ "cheque" ], [ "new" ], [ "cancel_close_leave_freeze" ], [ "wrong_notworking_notshowing" ], [ "lost_stolen" ] ]
I'll never be able to withdraw any money here talking to you, can I speak with someone else?
[ "handoff", "withdrawal" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "international" ], [ "arrival" ], [ "more_higher_after" ], [ "appointment" ], [ "business" ], [ "how_long" ], [ "make_open_apply_setup_get_activate" ], [ "when" ] ]
i was thinking about using my card
[ "card" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "current" ], [ "loan" ], [ "how" ], [ "appointment" ], [ "debit" ], [ "cheque" ], [ "end_call" ], [ "new" ], [ "mortgage" ] ]
I have lost my debit card
[ "debit", "lost_stolen", "card" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "account" ], [ "cancel_close_leave_freeze", "international" ], [ "more_higher_after", "deny" ], [ "current", "cheque" ], [ "debit" ], [ "refund", "credit" ], [ "wrong_notworking_notshowing" ], [ "when" ], [ "overdraft", "international" ] ]
i am not sure about the interests of my mortgage
[ "dont_know", "mortgage", "fees_interests" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "direct_debit" ], [ "why", "limits" ], [ "contactless", "cheque" ], [ "less_lower_before" ], [ "savings", "transfer_payment_deposit" ], [ "refund" ], [ "loan", "how_much" ], [ "end_call" ], [ "cancel_close_leave_freeze" ] ]
hello and let me speak with a human please
[ "greet", "handoff" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "loan" ], [ "pin" ], [ "overdraft" ], [ "contactless" ], [ "repeat" ], [ "transfer_payment_deposit" ], [ "cheque" ], [ "credit" ], [ "lost_stolen" ] ]
how long will the card take to arrive if i ordered it to another country?
[ "arrival", "international", "card", "how_long" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": "is the intent to greet someone?", "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "greet", "how_much", "withdrawal" ], [ "debit", "dont_know", "lost_stolen" ], [ "thank", "credit", "business" ], [ "less_lower_before", "wrong_notworking_notshowing" ], [ "debit", "credit", "wrong_notworking_notshowing" ], [ "appointment" ], [ "standing_order" ], [ "why", "wrong_notworking_notshowing" ], [ "cancel_close_leave_freeze", "limits", "how_long" ] ]
Yes, I lost it
[ "affirm", "lost_stolen" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "account" ], [ "dont_know" ], [ "change" ], [ "existing" ], [ "acknowledge" ], [ "debit" ], [ "deny" ], [ "end_call" ], [ "credit" ] ]
Ok, another thing - do I have to pay extra to use atm when Im abroad?
[ "international", "acknowledge", "request_info", "fees_interests", "withdrawal" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "more_higher_after" ], [ "more_higher_after", "appointment", "mortgage" ], [ "existing", "loan", "more_higher_after", "cheque" ], [ "end_call", "international" ], [ "cancel_close_leave_freeze", "make_open_apply_setup_get_activate", "appointment", "how_much" ], [ "how_much", "withdrawal" ], [ "end_call", "affirm", "international", "how_long" ], [ "standing_order", "wrong_notworking_notshowing" ], [ "direct_debit", "when", "more_higher_after" ] ]
when will I receive my mortgage?
[ "mortgage", "when" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "change" ], [ "international" ], [ "arrival" ], [ "fees_interests" ], [ "thank" ], [ "debit" ], [ "request_info" ], [ "wrong_notworking_notshowing" ] ]
yes give me the refund
[ "refund", "affirm" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": "is the intent to ask something about the business account?", "affirm": "is the intent to affirm something?", "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "international" ], [ "fees_interests" ], [ "business" ], [ "handoff" ], [ "overdraft" ], [ "debit" ], [ "repeat" ], [ "mortgage" ] ]
how much did I spend on eon between the 7th and the 25th of Dec
[ "how_much", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "greet" ], [ "savings" ], [ "pin" ], [ "overdraft" ], [ "handoff" ], [ "request_info" ], [ "make_open_apply_setup_get_activate" ], [ "credit" ] ]
thanks get me an appointment
[ "appointment", "thank", "make_open_apply_setup_get_activate" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": "is the intent to greet someone?", "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "account" ], [ "greet" ], [ "less_lower_before" ], [ "appointment", "savings" ], [ "more_higher_after", "fees_interests" ], [ "withdrawal" ], [ "acknowledge" ], [ "thank", "savings" ], [ "end_call" ] ]
I need to cancel the standing order to hyatt in 9 days
[ "cancel_close_leave_freeze", "standing_order" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "account" ], [ "savings" ], [ "arrival" ], [ "pin" ], [ "business" ], [ "how" ], [ "refund" ], [ "contactless" ], [ "when" ] ]
How easy it to close my current mortgage arrangement?
[ "cancel_close_leave_freeze", "mortgage", "how" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": "is the intent asking about something that already exists?" }
[ [ "end_call", "transfer_payment_deposit" ], [ "current", "standing_order" ], [ "existing", "deny" ], [ "direct_debit", "request_info" ], [ "overdraft" ], [ "withdrawal" ], [ "why" ], [ "transfer_payment_deposit" ], [ "savings", "international" ] ]
thats very helpful, thanks!
[ "thank" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "international" ], [ "how" ], [ "limits" ], [ "why" ], [ "make_open_apply_setup_get_activate" ], [ "end_call" ], [ "cancel_close_leave_freeze" ], [ "credit" ] ]
I don't remember the exact date.
[ "dont_know" ]
{ "new": "is the intent asking about something new?", "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": null, "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "less_lower_before" ], [ "how" ], [ "fees_interests" ], [ "appointment" ], [ "overdraft" ], [ "balance" ], [ "contactless" ], [ "transfer_payment_deposit" ], [ "new" ] ]
yeah there is another thing i want to talk about
[ "affirm" ]
{ "new": "is the intent asking about something new?", "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "loan" ], [ "pin" ], [ "more_higher_after" ], [ "existing" ], [ "balance" ], [ "standing_order" ], [ "deny" ], [ "end_call" ], [ "new" ] ]
Yeah, schedule this transaction to Saturday
[ "make_open_apply_setup_get_activate", "transfer_payment_deposit", "affirm" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": "is the intent to ask about direct debit?", "existing": null }
[ [ "current" ], [ "international" ], [ "direct_debit", "credit" ], [ "fees_interests" ], [ "when" ], [ "pin", "international" ], [ "cheque" ], [ "standing_order", "wrong_notworking_notshowing" ], [ "why", "loan" ] ]
could you stop my standing orders for next month?
[ "cancel_close_leave_freeze", "standing_order" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": null, "greet": null, "acknowledge": "is the intent to acknowledge what was said?", "limits": null, "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "account" ], [ "savings" ], [ "more_higher_after" ], [ "withdrawal" ], [ "acknowledge" ], [ "contactless" ], [ "deny" ], [ "make_open_apply_setup_get_activate" ] ]
do you offer any spending analytics for pubs and similar stuff?
[ "request_info", "transfer_payment_deposit" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "account" ], [ "how" ], [ "handoff" ], [ "thank" ], [ "withdrawal" ], [ "how_long" ], [ "new" ], [ "credit" ], [ "mortgage" ] ]
what about the interests?
[ "fees_interests", "request_info" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": "is the intent asking about mortgage?", "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": "is the intent to speak to a human or hand off?", "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": null, "card": null, "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "how_much" ], [ "account" ], [ "dont_know" ], [ "less_lower_before" ], [ "business" ], [ "handoff" ], [ "withdrawal" ], [ "end_call" ], [ "mortgage" ] ]
please tell me I have more than 100 dollars in my account?
[ "account", "balance", "request_info", "more_higher_after" ]
{ "new": null, "balance": "is the intent to ask about balance?", "credit": null, "lost_stolen": null, "current": "is the intent asking about the current account?", "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": "is the intent to ask about fees or interests?", "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "current" ], [ "loan" ], [ "fees_interests" ], [ "overdraft", "savings" ], [ "less_lower_before", "cheque", "request_info" ], [ "affirm", "savings", "card" ], [ "repeat" ], [ "thank", "account" ] ]
I want to transfer $10000 to my savings.
[ "savings", "account", "make_open_apply_setup_get_activate", "transfer_payment_deposit" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": null, "standing_order": null, "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": null, "how_much": null, "how": null, "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": "is the intent to ask about contactless?", "overdraft": null, "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "loan" ], [ "appointment" ], [ "contactless", "change" ], [ "refund" ], [ "contactless" ], [ "end_call", "change" ], [ "transfer_payment_deposit" ], [ "contactless", "how_long" ], [ "contactless", "international" ] ]
What is my overdraft
[ "how_much", "overdraft" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": null, "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": "is the intent asking about how long something takes?", "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": null, "affirm": "is the intent to affirm something?", "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": null, "deny": null, "when": null, "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": "is the intent to end call or say goodbye?", "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": null, "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": null }
[ [ "affirm" ], [ "change" ], [ "account" ], [ "how" ], [ "withdrawal" ], [ "standing_order" ], [ "debit" ], [ "how_long" ], [ "end_call" ] ]
How much can I increase my limit to
[ "how_much", "limits", "change", "more_higher_after" ]
{ "new": "is the intent asking about something new?", "balance": null, "credit": null, "lost_stolen": "is the intent asking about something being lost or stolen?", "current": null, "why": null, "mortgage": null, "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": "is the intent to ask about withdrawals?", "change": "is the intent to change or modify something?", "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": null, "fees_interests": "is the intent to ask about fees or interests?", "savings": null, "wrong_notworking_notshowing": null, "refund": null, "business": "is the intent to ask something about the business account?", "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": "is the intent asking about some quantity or how much?", "how": "is the intent asking how to do something?", "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": "is the intent to deny something?", "when": null, "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": null, "pin": "is the intent to ask something about the pin number?", "thank": null, "more_higher_after": "is the intent to indicate something more, higher, after or increasing?", "cheque": null, "request_info": null, "cancel_close_leave_freeze": "is the intent asking about canceling or closing something?", "debit": "is the intent asking about something related to debit?", "greet": null, "acknowledge": null, "limits": "is the intent asking about some sort of limit?", "direct_debit": null, "existing": null }
[ [ "cancel_close_leave_freeze", "dont_know" ], [ "how" ], [ "business" ], [ "new", "fees_interests", "withdrawal" ], [ "deny" ], [ "less_lower_before", "standing_order", "repeat" ], [ "debit" ], [ "pin", "appointment", "arrival" ], [ "overdraft", "lost_stolen" ] ]
can i get a meeting to talk about my savings account
[ "appointment", "savings", "account", "make_open_apply_setup_get_activate" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": "is the intent asking about mortgage?", "appointment": "is the intent to ask about something about an appointment?", "international": null, "transfer_payment_deposit": "is the intent to ask about something related to a transfer, payment or deposit?", "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": "is the intent to change or modify something?", "card": "is the intent to ask about something related to a card or cards?", "standing_order": null, "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": "is the intent asking about the savings account?", "wrong_notworking_notshowing": "is the intent asking about something wrong, missing or not working?", "refund": null, "business": null, "affirm": null, "repeat": null, "how_much": "is the intent asking about some quantity or how much?", "how": null, "dont_know": null, "less_lower_before": null, "deny": "is the intent to deny something?", "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": "is the intent to ask about ovedraft?", "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": "is the intent to thank someone?", "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": null, "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "when", "card" ], [ "why", "change" ], [ "when", "why", "thank" ], [ "overdraft" ], [ "cheque", "deny", "change" ], [ "existing", "transfer_payment_deposit", "wrong_notworking_notshowing" ], [ "cheque", "loan", "how_much" ], [ "existing", "mortgage" ], [ "when", "loan", "make_open_apply_setup_get_activate" ] ]
You are telling me I can access my account from my phone?
[ "request_info", "account" ]
{ "new": null, "balance": null, "credit": null, "lost_stolen": null, "current": null, "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": null, "transfer_payment_deposit": null, "handoff": null, "loan": "is the intent to ask about loans?", "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": null, "dont_know": "is the intent to say I don’t know?", "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": null, "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": null, "pin": null, "thank": null, "more_higher_after": null, "cheque": null, "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": null, "greet": null, "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "dont_know" ], [ "loan" ], [ "less_lower_before" ], [ "existing" ], [ "standing_order" ], [ "refund" ], [ "repeat" ], [ "why" ], [ "when" ] ]
can I open account in zloty or koronas?
[ "account", "request_info", "international", "make_open_apply_setup_get_activate" ]
{ "new": null, "balance": null, "credit": "is the intent asking about something related to credit?", "lost_stolen": "is the intent asking about something being lost or stolen?", "current": "is the intent asking about the current account?", "why": "is the intent to ask why something happened or needs to be done?", "mortgage": null, "appointment": null, "international": "is the intent to ask about something related to international issues?", "transfer_payment_deposit": null, "handoff": null, "loan": null, "withdrawal": null, "change": null, "card": null, "standing_order": "is the intent asking about a standing order?", "how_long": null, "account": "is the intent asking about some account?", "fees_interests": null, "savings": null, "wrong_notworking_notshowing": null, "refund": "is the intent to ask about some refund?", "business": null, "affirm": null, "repeat": "is the intent asking to repeat the previous sentence?", "how_much": null, "how": "is the intent asking how to do something?", "dont_know": null, "less_lower_before": "is the intent to indicate something less, lower, before or decreasing?", "deny": null, "when": "is the intent to ask about when or what time something happens?", "arrival": "is the intent to ask about the arrival of something?", "contactless": null, "overdraft": null, "end_call": null, "make_open_apply_setup_get_activate": "is the intent to make, open, apply, set up or activate something?", "pin": null, "thank": null, "more_higher_after": null, "cheque": "is the intent to ask about cheque?", "request_info": "is the intent to ask or request some information?", "cancel_close_leave_freeze": null, "debit": "is the intent asking about something related to debit?", "greet": "is the intent to greet someone?", "acknowledge": null, "limits": null, "direct_debit": null, "existing": "is the intent asking about something that already exists?" }
[ [ "when", "credit" ], [ "how", "current", "repeat" ], [ "repeat" ], [ "why" ], [ "debit", "why" ], [ "existing", "standing_order", "refund" ], [ "less_lower_before", "debit", "lost_stolen" ], [ "refund", "lost_stolen" ], [ "greet", "cheque", "arrival" ] ]

AveniBench: PolyAI NLU++

PolyAI NLU++ split used in the AveniBench.

License

This dataset is made available under the CC-BY-4.0 license.

Citation

AveniBench

TDB

PolyAI NLU++

@inproceedings{casanueva-etal-2022-nlu,
    title = "{NLU}++: A Multi-Label, Slot-Rich, Generalisable Dataset for Natural Language Understanding in Task-Oriented Dialogue",
    author = "Casanueva, Inigo  and
      Vuli{\'c}, Ivan  and
      Spithourakis, Georgios  and
      Budzianowski, Pawe{\l}",
    booktitle = "Findings of the Association for Computational Linguistics: NAACL 2022",
    month = jul,
    year = "2022",
    address = "Seattle, United States",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2022.findings-naacl.154/",
    doi = "10.18653/v1/2022.findings-naacl.154",
    pages = "1998--2013",
}
Downloads last month
11

Collection including aveni-ai/aveni-bench-polyai-nlu