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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | MO | 65803 | null | null | Web | 2024-02-14 | In progress | Yes | null | 8,344,541 |
2024-02-15 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | TX | 77073 | null | null | Web | 2024-02-15 | In progress | Yes | null | 8,349,341 |
2024-02-15 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | CO | 80465 | null | null | Web | 2024-02-15 | In progress | Yes | null | 8,349,538 |
2024-02-15 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | EQUIFAX, INC. | TN | 38103 | null | null | Web | 2024-02-15 | In progress | Yes | null | 8,349,539 |
2024-02-15 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Their investigation did not fix an error on your report | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | FL | 33610 | null | null | Web | 2024-02-15 | In progress | Yes | null | 8,349,543 |
2024-02-13 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | TX | 76021 | null | null | Web | 2024-02-13 | In progress | Yes | null | 8,335,067 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | GA | 30016 | null | null | Web | 2024-02-14 | In progress | Yes | null | 8,344,895 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Their investigation did not fix an error on your report | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | AL | 36867 | null | null | Web | 2024-02-14 | In progress | Yes | null | 8,345,648 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | CA | 90003 | null | null | Web | 2024-02-14 | In progress | Yes | null | 8,346,769 |
2024-02-13 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | CA | 91607 | null | null | Web | 2024-02-13 | In progress | Yes | null | 8,335,110 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | IL | 60620 | null | null | Web | 2024-02-14 | In progress | Yes | null | 8,346,946 |
2024-02-04 | Checking or savings account | Checking account | Problem with a lender or other company charging your account | Transaction was not authorized | null | null | WELLS FARGO & COMPANY | NJ | 08540 | Older American | null | Web | 2024-02-04 | In progress | Yes | null | 8,281,620 |
2024-02-04 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | Experian Information Solutions Inc. | IL | 60643 | null | null | Web | 2024-02-04 | In progress | Yes | null | 8,281,733 |
2024-02-05 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | Experian Information Solutions Inc. | SC | 29150 | null | null | Web | 2024-02-05 | In progress | Yes | null | 8,289,324 |
2024-02-05 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | null | null | Experian Information Solutions Inc. | TN | 38016 | null | null | Web | 2024-02-05 | In progress | Yes | null | 8,285,207 |
2024-02-01 | Credit card | General-purpose credit card or charge card | Problem when making payments | Problem during payment process | null | null | Synovus Bank | TX | 77568 | null | null | Web | 2024-02-01 | Closed with explanation | Yes | null | 8,268,317 |
2024-02-15 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Investigation took more than 30 days | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | CA | 93550 | null | null | Web | 2024-02-15 | In progress | Yes | null | 8,354,902 |
2024-02-13 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Account information incorrect | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | FL | 338XX | null | null | Web | 2024-02-13 | In progress | Yes | null | 8,340,286 |
2024-01-10 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Their investigation did not fix an error on your report | null | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | IN | 46218 | null | Consent not provided | Web | 2024-01-10 | Closed with non-monetary relief | Yes | null | 8,143,368 |
2024-02-15 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | TX | 75228 | null | null | Web | 2024-02-15 | In progress | Yes | null | 8,355,002 |
2024-02-15 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | NJ | 07093 | null | null | Web | 2024-02-15 | In progress | Yes | null | 8,354,995 |
2024-02-15 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Investigation took more than 30 days | null | null | EQUIFAX, INC. | CA | 93550 | null | null | Web | 2024-02-15 | In progress | Yes | null | 8,354,905 |
2024-02-15 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Account information incorrect | null | null | EQUIFAX, INC. | FL | 33404 | null | Other | Web | 2024-02-15 | In progress | Yes | null | 8,354,912 |
2024-01-31 | Credit card | General-purpose credit card or charge card | Problem with a purchase shown on your statement | Credit card company isn't resolving a dispute about a purchase on your statement | null | null | DISCOVER BANK | FL | 324XX | Older American | null | Web | 2024-01-31 | Closed with explanation | Yes | null | 8,249,515 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | PA | 19121 | null | null | Web | 2024-02-14 | In progress | Yes | null | 8,341,055 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Their investigation did not fix an error on your report | null | null | Experian Information Solutions Inc. | NY | 11104 | null | null | Web | 2024-02-14 | In progress | Yes | null | 8,336,888 |
2024-02-13 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Personal information incorrect | null | null | Experian Information Solutions Inc. | MD | 20774 | null | null | Web | 2024-02-13 | In progress | Yes | null | 8,336,380 |
2024-02-13 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | TX | 75115 | null | Other | Web | 2024-02-13 | In progress | Yes | null | 8,340,310 |
2024-02-13 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Their investigation did not fix an error on your report | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | FL | 337XX | null | Other | Web | 2024-02-13 | In progress | Yes | null | 8,340,326 |
2024-02-13 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | null | null | Experian Information Solutions Inc. | MD | 20774 | null | null | Web | 2024-02-13 | In progress | Yes | null | 8,337,283 |
2024-01-03 | Checking or savings account | Checking account | Managing an account | Cashing a check | null | Company has responded to the consumer and the CFPB and chooses not to provide a public response | BANK OF AMERICA, NATIONAL ASSOCIATION | FL | 34987 | null | null | Phone | 2024-01-03 | Closed with explanation | Yes | null | 8,099,464 |
2024-02-13 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | EQUIFAX, INC. | IL | 60649 | null | null | Web | 2024-02-13 | In progress | Yes | null | 8,338,583 |
2024-02-13 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | UT | 84790 | null | null | Web | 2024-02-13 | In progress | Yes | null | 8,339,349 |
2024-02-15 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Their investigation did not fix an error on your report | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | MD | 21218 | null | null | Web | 2024-02-15 | In progress | Yes | null | 8,349,365 |
2024-01-11 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | IL | 60706 | null | Consent not provided | Web | 2024-01-11 | Closed with non-monetary relief | Yes | null | 8,140,912 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | CA | 95037 | null | null | Web | 2024-02-14 | In progress | Yes | null | 8,344,870 |
2024-01-11 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Old information reappears or never goes away | null | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | NY | 11203 | null | Consent not provided | Web | 2024-01-11 | Closed with non-monetary relief | Yes | null | 8,140,724 |
2024-02-15 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | EQUIFAX, INC. | FL | 32712 | null | Other | Web | 2024-02-15 | In progress | Yes | null | 8,354,932 |
2024-02-15 | Credit card | General-purpose credit card or charge card | Getting a credit card | Card opened without my consent or knowledge | null | null | EQUIFAX, INC. | MN | 56560 | null | null | Web | 2024-02-15 | In progress | Yes | null | 8,354,873 |
2024-02-05 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | NJ | 07086 | null | null | Web | 2024-02-05 | In progress | Yes | null | 8,285,370 |
2024-02-05 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Account information incorrect | null | null | Experian Information Solutions Inc. | NY | 14206 | null | null | Web | 2024-02-05 | In progress | Yes | null | 8,286,801 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | EQUIFAX, INC. | FL | 33160 | null | null | Web | 2024-02-14 | In progress | Yes | null | 8,341,849 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | EQUIFAX, INC. | IL | 60620 | null | null | Web | 2024-02-14 | In progress | Yes | null | 8,341,851 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Account information incorrect | null | null | EQUIFAX, INC. | IL | 60115 | null | Other | Web | 2024-02-14 | In progress | Yes | null | 8,341,861 |
2024-02-15 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | MO | 631XX | null | null | Web | 2024-02-15 | In progress | Yes | null | 8,354,963 |
2024-02-15 | Debt collection | Medical debt | Threatened to contact someone or share information improperly | Talked to a third-party about your debt | null | null | Scheer, Green & Burke L.P.A. | MI | 48204 | null | null | Web | 2024-02-15 | Closed with explanation | Yes | null | 8,354,971 |
2024-02-09 | Credit card | General-purpose credit card or charge card | Fees or interest | Problem with fees | null | null | Avant Holding Company, Inc. | AZ | 85015 | Older American | null | Web | 2024-02-09 | In progress | Yes | null | 8,319,572 |
2024-02-09 | Mortgage | Conventional home mortgage | Trouble during payment process | Trying to communicate with the company to fix an issue while managing or servicing your loan | null | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRUIST FINANCIAL CORPORATION | IN | 46322 | null | null | Web | 2024-02-09 | Closed with explanation | Yes | null | 8,315,730 |
2024-02-08 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Investigation took more than 30 days | null | null | AMERICAN EXPRESS COMPANY | PA | 15108 | null | null | Web | 2024-02-08 | Closed with non-monetary relief | Yes | null | 8,313,236 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Personal information incorrect | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | PA | 19133 | null | Other | Web | 2024-02-14 | In progress | Yes | null | 8,341,884 |
2024-02-08 | Vehicle loan or lease | Lease | Incorrect information on your report | Account status incorrect | null | null | AMERICAN HONDA FINANCE CORP | FL | 32405 | null | null | Web | 2024-02-08 | Closed with explanation | Yes | null | 8,299,367 |
2024-02-08 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | null | null | Experian Information Solutions Inc. | TX | 760XX | null | null | Web | 2024-02-08 | In progress | Yes | null | 8,299,751 |
2024-02-08 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | FL | 32909 | null | null | Web | 2024-02-08 | In progress | Yes | null | 8,299,804 |
2024-02-08 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | Experian Information Solutions Inc. | VA | 22192 | null | null | Web | 2024-02-08 | In progress | Yes | null | 8,299,530 |
2024-02-08 | Vehicle loan or lease | Loan | Problems at the end of the loan or lease | Problem with paying off the loan | null | null | General Motors Financial Company, Inc. | VA | 23602 | Servicemember | null | Web | 2024-02-08 | Closed with explanation | Yes | null | 8,299,731 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Their investigation did not fix an error on your report | null | null | Experian Information Solutions Inc. | NV | 89081 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,300,993 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | NJ | 08215 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,301,394 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | EQUIFAX, INC. | NJ | 07424 | null | null | Web | 2024-02-14 | In progress | Yes | null | 8,341,889 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | FL | 33411 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,301,774 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | MD | 20695 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,301,509 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | Experian Information Solutions Inc. | FL | 33415 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,303,229 |
2024-02-07 | Credit card | General-purpose credit card or charge card | Problem when making payments | Problem during payment process | null | Company has responded to the consumer and the CFPB and chooses not to provide a public response | CITIBANK, N.A. | CA | 91311 | null | null | Referral | 2024-02-08 | Closed with non-monetary relief | Yes | null | 8,307,220 |
2024-02-07 | Debt collection | Credit card debt | Attempts to collect debt not owed | Debt was result of identity theft | null | null | AMERICAN EXPRESS COMPANY | PA | 15108 | null | null | Web | 2024-02-07 | Closed with non-monetary relief | Yes | null | 8,297,533 |
2024-02-14 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | TRANSUNION INTERMEDIATE HOLDINGS, INC. | IL | 60466 | null | null | Web | 2024-02-14 | In progress | Yes | null | 8,335,721 |
2024-02-01 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | null | null | Experian Information Solutions Inc. | TX | 77004 | null | null | Web | 2024-02-01 | In progress | Yes | null | 8,261,799 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Personal information incorrect | null | null | Experian Information Solutions Inc. | CA | 93306 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,305,001 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | NJ | 08854 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,291,596 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Account information incorrect | null | null | Experian Information Solutions Inc. | SC | 29486 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,291,516 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Investigation took more than 30 days | null | null | Experian Information Solutions Inc. | OH | 45014 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,292,004 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | MI | 48206 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,292,005 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | GA | 30319 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,292,063 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | AL | 35405 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,292,087 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | MS | 39305 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,292,127 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Received unsolicited financial product or insurance offers after opting out | null | null | Experian Information Solutions Inc. | FL | XXXXX | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,292,399 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | Experian Information Solutions Inc. | GA | 30038 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,292,408 |
2024-02-07 | Debt collection | Other debt | Written notification about debt | Didn't receive enough information to verify debt | null | null | Experian Information Solutions Inc. | CA | 90303 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,292,341 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | Experian Information Solutions Inc. | GA | 31406 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,292,547 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | CA | 90745 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,292,904 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Personal information incorrect | null | null | Experian Information Solutions Inc. | NY | 11691 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,292,747 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | HI | 96701 | null | Other | Web | 2024-02-07 | In progress | Yes | null | 8,292,637 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | PA | 19131 | null | Other | Web | 2024-02-07 | In progress | Yes | null | 8,292,664 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Account information incorrect | null | null | Experian Information Solutions Inc. | AR | 72019 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,292,695 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | null | null | Experian Information Solutions Inc. | GA | 30058 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,293,251 |
2024-02-07 | Debt collection | Credit card debt | Attempts to collect debt not owed | Debt was result of identity theft | null | null | Experian Information Solutions Inc. | CA | 90274 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,293,477 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | FL | 32256 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,293,648 |
2024-02-01 | Debt or credit management | Credit repair services | Confusing or missing disclosures | null | null | null | Experian Information Solutions Inc. | MD | 21144 | null | null | Web | 2024-02-01 | In progress | Yes | null | 8,268,793 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Account information incorrect | null | null | Experian Information Solutions Inc. | TX | 78039 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,293,264 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Investigation took more than 30 days | null | null | Experian Information Solutions Inc. | AR | 72015 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,293,051 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Their investigation did not fix an error on your report | null | null | Experian Information Solutions Inc. | NY | 10468 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,293,347 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | CA | 92346 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,293,361 |
2024-02-06 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | SC | 29803 | null | null | Web | 2024-02-06 | In progress | Yes | null | 8,294,456 |
2024-01-30 | Checking or savings account | Checking account | Managing an account | Problem making or receiving payments | US Bank Customer Service is horrible leaving me feeling unsafe to keep any funds in my account. If this does not go well I will take legal action against the bank for the lack of consumer protection and damages that went along with it.
I purchased a product for my business around XX/XX/XXXX for roughly {$2200.00}. The supplier for my {$2200.00} product canceled the XXXX tracking number and the delivery was excessively late so I called US bank for a refund/provisional credit. They provided the credit but never mailed me the documents to fill OUT ANY PROVISIONAL CREDIT information, which US Bank reverses if not filled out. First lack of consumer protection.
The supplier used a cheaper delivery service that does not have any tracking numbers and the product later showed up. Now I have the provisional credit and product.
I call US bank to notify them of this immediately and to reverse the funds to the supplier. The banker tells me this can not be done and the case is closed. The banker even tells me to just keep the money. At this point, I am under the impression based on what I WAS TOLD BY MY BANK THAT THE CASE WAS SETTLED.
I call my product supplier to tell them that my bank can not fix the issue and the matter is resolved. So to pay the supplier we create another order based on the information I had from US Bank.
US Bank later reverses the first transaction and I call to ask why? Customer service does not tell me its because the provisional credit paperwork hasnt been filled out but because it wasnt decided in my favor and they can not assist me and I am out of luck. So now Im paying $ XXXXdouble for 1 order!
I demand for 1.5 hours on the phone provisional credit on the second order and to date have yet to receive provisional credit documentation for either. During this time I finally find out that the only reason the first order was reversed is because I didnt receive the provisional credit work to fill out! So all this confusion with customer service caused 2 provisional credits and an additional order that was unnecessary for an ongoing complaint for a month. As a business I have not been able to deposit any money for a month due to feeling UNSAFE.
If this second provisional credit gets reversed. My bank account will go {$2200.00} in the red and the supplier will get paid $ XXXX for one order and I will be expected to deposit another {$2200.00} to my account so its not in the red. So I will have paid {$6600.00} for {$2200.00} order because US Bank customer is a fraudish nightmare of a company to bank with. I request calls from US bank and they DONT CALL ME.
In closing, i want to speak to someone high up at US Bank and file a complaint against every customer service person Ive spoke to except 1 person. Every single one has failed to give me any relevant information that wouldve prevent all of this and I am done with US Bank after this. And again will take legal action as well if needed. | Company has responded to the consumer and the CFPB and chooses not to provide a public response | U.S. BANCORP | CA | 94609 | null | Consent provided | Web | 2024-01-30 | Closed with monetary relief | Yes | null | 8,247,935 |
2024-02-07 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Their investigation did not fix an error on your report | null | null | Experian Information Solutions Inc. | VA | 23452 | null | null | Web | 2024-02-07 | In progress | Yes | null | 8,305,332 |
2024-02-06 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | Experian Information Solutions Inc. | NY | 14215 | null | null | Web | 2024-02-06 | In progress | Yes | null | 8,294,658 |
2024-02-06 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | null | null | Experian Information Solutions Inc. | FL | 33137 | null | null | Web | 2024-02-06 | In progress | Yes | null | 8,294,687 |
2024-02-06 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | null | null | Experian Information Solutions Inc. | NJ | 07070 | null | null | Web | 2024-02-06 | In progress | Yes | null | 8,294,754 |
2024-02-06 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | Experian Information Solutions Inc. | NY | 10801 | null | null | Web | 2024-02-06 | In progress | Yes | null | 8,294,801 |
2024-02-06 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | null | null | Experian Information Solutions Inc. | TX | 77396 | null | null | Web | 2024-02-06 | In progress | Yes | null | 8,294,635 |
2024-02-06 | Credit reporting or other personal consumer reports | Credit reporting | Problem with a company's investigation into an existing problem | Investigation took more than 30 days | null | null | Experian Information Solutions Inc. | GA | 30134 | null | null | Web | 2024-02-06 | In progress | Yes | null | 8,294,834 |
2024-02-06 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Account information incorrect | null | null | Experian Information Solutions Inc. | PA | 19143 | null | null | Web | 2024-02-06 | In progress | Yes | null | 8,294,913 |