diff --git "a/output_data (1) (1).json" "b/output_data (1) (1).json" new file mode 100644--- /dev/null +++ "b/output_data (1) (1).json" @@ -0,0 +1,15962 @@ +[ + { + "question": "Engine coolant overheating alarm in my 2019 Ford Ranger", + "answer": "Start with the basics. Is the coolant level correct (and the radiator overflow tank intact)? Are the fan belts that drive the water pump tight and not slipping? Is the electric fan turning on? Is the second electric fan turning on with the air conditioning? Are the radiator hoses in good condition and not collapsing when you rev the engine? Are the car’s brakes dragging and causing the engine to work harder than it should? Is the radiator clean and flowing properly? Is the radiator cap holding the correct pressure? Is there a build-up of mud, bugs and grass on the radiator’s surface? All these things can lead to overheating.If all that checks out, you might have to dig a bit deeper, including a check of whether the water pump is pulling its weight (and not worn internally) whether the thermostat is operating correctly and even a test to see whether the head gasket has failed. Ford’s Ranger engines have also ben known to experience failures of the Exhaust Gas Recirculation (EGR) valve’s cooler which is part of the overall cooling system. The 2.2-litre and 3.2-litre Ranger engines seem more susceptible to this, but it shouldn’t be automatically ruled out on the 2.0-litre engine." + }, + { + "question": "Electronic display in my 2020 Mitsubishi Pajero Sport has disappeared", + "answer": "The fact that all these features have gone AWOL all at once suggests the display unit itself might be the problem. That, or perhaps a fuse that controls the circuit the display draws its power from. If it was one function on its own, then you’d suspect a sensor for that system might be the problem, but when they all disappear at once, the digital readout unit would be the place to start checking.However, don’t forget that your car has a five-year factory warranty, and this is most definitely a problem that – on the surface – appears as though it would be covered by the Mitsubishi warranty. Even if you bought the vehicle second-hand, provided the car has been serviced correctly, the warranty should still apply regardless of how many times the car changes hands.You could try for a computer reset by disconnecting the battery overnight, but make this Mitsubishi’s problem, not yours." + }, + { + "question": "No power to my 2007 Honda Accord Euro", + "answer": "There are a few possibilities here. The first is that there’s been a failure of one of the battery cables that connects the battery to the car. If one is loose, broken or badly corroded so that it won’t let current to flow, then it won’t matter how many jump starters you connect, the thing will not fire.A second possibility is that there’s something gone wrong with the key fob or immobiliser that isn’t allowing the car’s electrical systems to fire up. Even then, however, you’d perhaps expect to get a red light on the dashboard when you hooked up the jump battery.What about the jump starter pack you’re using. Is it fully charged? Is it still working (some of these units die suddenly when you need them the most)? Don’t forget that some battery terminals have a built-in circuit-breaker that acts as a fuse if the car’s electrical system experiences a power spike. These circuit-breakers can be replaced or sometimes reset to get the volts flowing again.But possibly more likely that any of those scenarios is a battery that has literally fallen apart internally. A battery is a series of cells and, if one cell collapses or fails, the battery effectively stops being a battery as the missing cell acts as a circuit-breaker. At which point, you can hook up the world’s biggest jump pack or jump battery and nothing will happen. Change the battery for a borrowed one and see if things improve." + }, + { + "question": "Tyre problems with 2023 Nissan X-Trail", + "answer": "I’d be interested to know what makes you think the dealer who delivered your brand-new car has changed the tyres. Were they showing signs of wear? Did they make the car handle or ride strangely? Did they just not look 'right’?I can’t imagine any dealership would be stupid enough to fit partly worn tyres on a brand-new car. You bought a new car, it should come with new tyres. Simple as that, and anything else is pretty shifty to say the least. The dealer might have switched to another set of brand-new tyres if one or more of the originals was damaged, but that’s not what you’ve suggested here. I’d definitely be taking it up with Nissan Australia’s customer service division as selling a brand-new car with second-hand tyres just seems crazy. Not to mention legally questionable.If it’s simply the case that the tyres’ tread didn’t look brand-new, then the 26km it’s already covered could explain that by taking the shine off the tread. That, and the fact that the sidewalls were probably still very shiny (dealerships love tyre-shine products) could make the treads look worn when they really weren’t.The faulty tyre-pressure monitoring system is a separate issue and can be fixed by replacing the dud parts. This is a simple warranty claim, and even though tyres are generally not covered in a new-car warranty, selling a brand-new car without brand-new tyres is a new one for me. If it really did happen, you’d be well within your rights to demand brand-new tyres." + }, + { + "question": "My 2001 Toyota LandCruiser prado is shifting roughly when cold", + "answer": "The first thing to check is the level of the transmission fluid. If this is incorrect, it can cause all sorts of drive and shifting problems. Also, how long since this vehicle had its automatic transmission serviced? We tend to forget that these hard working components benefit from a periodic change of filter and fluid and a general check-up to make sure there’s nothing that needs adjusting inside the gearbox.The reason the transmission begins to feel better after it’s warmed up is possibly to do with the temperature of the fluid and the friction surfaces inside the transmission. When the gearbox and fluid are cold, the fluid is thicker (and harder to pump) and can’t lubricate or operate the transmission as effectively. Even so, the gearbox should not shift harshly even when it’s cold. When it does, it’s trying to tell you something." + }, + { + "question": "Does the 2022 Chevrolet Corvette have any major problems?", + "answer": "The C8 Corvette (current model) is a fabulous piece of kit. It gives more or less supercar performance and handling for less than half the price of many established supercars, which makes it one of the all-time great motoring bargains.As far as reliability goes, that will depend on the car’s history and whether it’s been maintained correctly. I’d also be a bit leery of car that has seen its share of track use (something the Corvette is otherwise very good at thanks to its performance envelope).The 6.2-litre engine is a very well known quantity and is generally regarded as bulletproof. The only real question mark lies over the dual-clutch transmission, and some owners overseas have reported electronic and oil leak problems with the Corvette’s transmission. It’s worth mentioning, though, that our conditions don’t always match those of other countries, but the small number of Australian-delivered C8 Corvettes makes it hard to know how widespread these problems are.Would I own one? In a heartbeat." + }, + { + "question": "2007 Nissan Tiida check-engine light is on", + "answer": "The check-engine light on any modern, fuel-injected car is there to let you know there’s something amiss with how something within the driveline is working. However, precisely what that thing is could be one (or more) of about a thousand things. The absolute best advice is to take the car to a workshop and have it electronically scanned. The onboard computer (which is what triggers the check-engine light) should have recorded what was at fault and should then be able to tell the workshop’s computer where to start looking.Until you have this scan performed, you won’t have a clue what the problem is, and the causes could be anything from a dud oxygen sensor, to a stretched timing chain, and a dead spark plug wire to a blocked fuel-injector." + }, + { + "question": "Is an Audi A4 wagon a good choice for a first car?", + "answer": "To stay within your budget, any A4 wagon you’re likely to find will be getting on for around 15 years old. A4s from this era weren’t bad cars (they were actually great to drive) but the old expression that there’s no such thing as a cheap, second-hand European car has its roots in the truth.The fact is, an A4 of any sort will be more expensive to repair and maintain than many, say, Japanese or South Korean cars of a similar size. This isn’t Audi-bashing, it’s just a fact; the Audi is a more complex design and European car parts are just generally more expensive to buy (blame exchange rates).None of this is to suggest that an A4 can’t be bought and run on a budget, but only to a certain extent. At which point, skipping vital maintenance might seem like a good financial decision but is most certainly not. A complex machine like the Audi is also probably not the best car on which to begin learning about maintenance, if that’s on your son’s agenda." + }, + { + "question": "Should I buy this 2014 Mazda CX-5?", + "answer": "The CX-5 is a well regarded vehicle in the trade with a good reputation for going the distance and remaining reliable. However, that’s a lot of kilometres for any vehicle.Which means, you must approach this one purely on its individual merits. That starts with the service history. Unless you can find a complete, detailed record that proves the car has been absolutely maintained correctly, you could be taking a huge punt. You’d also want to learn as much as you can about who owned it and how it was driven. For instance, 300,000km of gentle highway running is a lot different to the same distance in city traffic or towing a trailer around.Even then, it would want to be really cheap as you might easily find it’s getting very close to the end of its useful life. That said, a well maintained, carefully driven CX-5 can cover this sort of mileage, so maybe this one has some life left in it. Maybe." + }, + { + "question": "2012 Hyundai IX35 is blowing smoke", + "answer": "When an engine blows thick white (or bluish-white) smoke, it’s often a sign of internal engine wear. Some Hyundai engines have had problems with major engine components developing premature wear and causing similar problems to the ones you’ve experienced. But some Hyundai engines of this era also suffered problems with the EGR valve (exhaust gas regulation, part of the emissions control system) and that could lead to similar problems.The best advice is to have the vehicle inspected for internal wear or any other problems that could be causing the smoking under load situation. This is pretty back to basics stuff and would include a compression test and leak-down test and should be well within the capabilities of any decent workshop. From there, you can make a more informed decision on whether to spend the money to have the car fixed, or cut your losses and move on.It's also worth mentioning that Hyundai has been very pro-active in helping out owners who have experienced premature engine-wear problems, but the age of your car plays against this. It would be worth contacting Hyundai’s customer service division, however." + }, + { + "question": "2012 Great Wall is overheating when towing or loaded", + "answer": "This is a great example of when it’s necessary to go back to basics. Obviously, towing or running heavily loaded places greater strain on every single component of a car. And, of course, that includes the cooling system. So start with the obvious things like the correct grade of coolant and its level in the radiator.Working back from there, check the radiator hoses for wear (worn hoses can 'suck in' under the load of the water pump, leading to reduced coolant flow. Are all the clamps tight and leak-free? What about the radiator itself? Is it blocked with gunk or is it flowing freely (you might need a radiator shop to check this and flush the unit)? Are the engine’s cooling fans working properly? Is all the factory shrouding for the fans present and in place? Moving further inside the engine, is the thermostat working properly and opening sufficiently to allow extra coolant to circulate as the engine gets hotter? Is the fan belt tight and driving the coolant pump properly?Any one of these things can cause overheating, but it’s also where most mechanics will start looking for the problem. If that doesn’t turn up anything, you need to dig deeper and start looking at the condition of the engine, whether the ignition timing and fuel mixture are correct and even whether there’s a dragging brake or park-brake that could be loading things up to the point where they start to get hot." + }, + { + "question": "2016 Ford Ranger manual transmission is stuck in gear", + "answer": "This could be caused by a range of things, but it’s also worth noting that this model was subject to a recall back in 2017 for a problem very, very similar to the one you’re experiencing. The recall involved Rangers built between June 5 2015 to February 12, 2016, so a check of the build date on your vehicle is the first step. A Ford dealer will also be able to tell from the VIN number whether the car was affected by the recall and if it’s been fixed as a result.The problem involved a retaining clip that held the gear-shift cables. In some Rangers, this clip or clamp was not tightened sufficiently, and could allow the cables to make contact with the vehicle’s driveshaft. Over time, this contact could damage the gear-shift cables as well as the actual driveshaft. Difficulty in changing gears was one of the tell-tale symptoms.Beyond that possibility, you need to check the shifter mechanism (including the cables) and maybe even dig into the transmission itself if nothing is wrong externally." + }, + { + "question": "Should I buy a 2008 Nissan Pathfinder diesel?", + "answer": "The bottom line here is that even if the vehicle was incredibly cheap, you might find it’s a false economy once you have to start making repairs. Regardless of what make or model four-wheel-drive you’re looking at, the first thing to do is determine how it’s been used and how it’s been serviced. Check the service handbook for signs that correct maintenance has been performed, and try to gauge how much off-road work it’s done. Any example with mud tyres and a winch can be assumed to have led a hard life.On a model-specific basis, this was not Nissan’s finest hour in turbo-diesel engines. The 2.5-litre four-cylinder diesel is notorious for suffering stretched and failed timing chains. And repairing that could easily be more than the value of a 300,000km example. EGR (exhaust gas recirculation, part of the emissions-control equipment) coolers can also fail expensively. There are better choices, to be honest." + }, + { + "question": "2003 Toyota Town Ace transmission issue", + "answer": "The reason your van feels like it’s revving hard is because it is. The demands of being potentially loaded up with gear and relatively low-tech 1.8-litre engine to push along a fairly unaerodynamic shape meant that Toyota deliberately geared the vehicle low to make sure the engine could stay within its comfort zone. The fact that you’re only dealing with 60kW of power only made the requirement for short overall gearing even more critical.That said, the van should pull smoothly in fifth gear, provided you’re not shifting into fifth prematurely and making the engine labour. With electronic fuel-injection and a very simple mechanical layout, this engine shouldn’t throw up too many problems. Perhaps a decent tune-up is all it requires to be singing again. Don’t forget the basics like the fuel filter, spark plugs and the high-tension leads." + }, + { + "question": "Why is the range prediction in my 2009 Ford Falcon FG ticking down so quickly?", + "answer": "These range predictions are a classic case of only being as good as the information being fed into them. What the car does is look at the previous, say, 100km of driving that you’ve done. If that was on a highway, the computer will know that for the last 100km, average fuel consumption was, let’s say, 10 litres per 100km (to keep the maths simple). So, if you still have 20 litres in the tank (which the computer will also know) the computer will figure that you have 200km of range left.But, if your next driving stint is in stop-start traffic, your fuel consumption might easily rise to 15 litres per 100km, at which point, those 20 remaining litres are only enough for 133km. The farther you drive at your new consumption rate of 15 litres per 100km, the more the computer will realise that the previous range estimation is suddenly wrong and it will move to fix that by constantly reducing the range readout until it matches your actual fuel consumption.It works the other way, too, and a change from suburban driving to highway work will see the computer hustle to reflect the current consumption and will actually start to increase the range estimation until it all starts to average out again.This, of course, is the case assuming all the sensors and computers are accurate, and any false or misleading piece of information fed to the computer will also lead to wildly inaccurate range estimates." + }, + { + "question": "Can a red P-plater drive a 2014 Mitsubishi Lancer?", + "answer": "The rules in QLD are based around pre- and post-2010 vehicles. Since the car you’re looking at is a post-2010 model, for it to be legal for a P-plate driver under the age of 25, the vehicle can not have eight or more cylinders, have a power-to-weight ratio of greater than 130kW per tonne or have a modified engine that would otherwise need to be inspected and certified by the authorities.Fundamentally, this means that most Lancers should be fine while turbocharged variants such as Ralliart and Evo models are not legal for P-Platers to drive. However, many state governments are continually refining these rules, ruling cars in and out. So check with the authorities before handing over money for a car you may not be allowed to drive." + }, + { + "question": "Engine oil level problems with 2023 LDV T60 Max", + "answer": "It sounds very much like you’re on the right track in thinking that the problem is diesel finding its way into the sump and increasing the level of the sump’s contents. This is a reasonably common problem (and not limited to LDV vehicles by any means) and occurs when the vehicle attempts to force a Diesel Particulate Filter (DPF) regeneration. To achieve this, the computer instructs the fuel system to inject extra fuel (diesel) into the engine to try to get everything hot enough to perform the regeneration. And sometimes, some of that extra diesel gets past the piston rings and into the sump.The problem, of course, is that a mix of diesel and oil is not going to lubricate the engine as effectively as oil on its own. So, you’re running the risk of engine damage by having this situation continuing to occur.If the dealer won’t play ball, go over their head and talk directly to LDV Australia’s customer service department. This is an obvious warranty issue and LDV is legally obliged to address it." + }, + { + "question": "Can't adjust bass on 2009 Holden Captiva stereo", + "answer": "Potentially, this can be fixed by a specialist, but in reality, it’s probably going to be cheaper and simpler to fit a better stereo head unit and pick up a few modern features like Bluetooth and smart-phone connectivity. These units are relatively inexpensive to buy and there’s lots of choice out there. Consider upgrading the car’s speakers at the same time for an even better listening experience." + }, + { + "question": "Why does my 2012 Ford Ranger's steering wheel move on start up?", + "answer": "This is a strange one. If you had a post-2015 Ranger, the suspicion would be that the electric power-steering was playing silly games and turning the wheel to the left randomly. (Electric power-steering with the ability to move the wheel without driver input is the technology that has made driver aids such as lane-keeping assistance and self-parking possible.) If there’s a fault with the electric motor, the computer that controls it or the sensors that tell the system what’s what, then you can have a problem like this occur.But Rangers built prior to this date had conventional hydraulic power-steering which, without driver input, should not be able to turn the steering at all. Except yours does.Probably the most important piece of advice is not to drive the vehicle any farther until the problem is fixed. Obviously, having a steering system with a mind of its own is a potential source of disaster.The actual problem could be do with the valving that controls the steering rack (and its power assistance) and a pressure imbalance between the right-hand and left-hand side of the steering rack could potentially cause this sort of problem. The valve that controls the speed-sensitive aspect of the steering is a likely culprit here as a faulty one can lead to uneven pressures within the steering rack.If you want to be proactive, check that the power-steering fluid in the pump (under the bonnet) is at the correct level. Then, start the car with the transmission in Park and turn the steering wheel from full right to full left lock a couple of time. This should purge any air from the hydraulic fluid and restore balance to the system. But really, this is a potentially very serious problem and needs to be checked by a specialist." + }, + { + "question": "Electrical problems with 2013 Great Wall X200", + "answer": "When a whole bunch of electrical and convenience items go on the blink all at once, the prime suspect is the vehicle’s body computer. This computer controls all the functions you’ve mentioned as well as plenty more including the entertainment and climate-control systems, the powered seats (if fitted) and even things like the seatbelt warning lights and buzzers.An auto electrician is your best bet at this point, and chances are they’ll have seen this exact problem on similar models. Ultimately, you’ll probably need to replace the body computer, but you can try this trick first. Disconnect the car’s battery and leave it disconnected overnight. Next morning, hook it back up and see if the various functions have returned. Disconnecting the battery will sometimes force a reset to the factory settings and will return the body computer to normal service. It’s not a guarantee, but definitely worth a shot since it costs nothing to do." + }, + { + "question": "2019 Mitsubishi ASX media screen is frozen", + "answer": "First things first. Your daughter’s car came with a five-year warranty. That warranty will have started when the car was first registered. So job one is to see if it’s still within that five-year/100,000km window and, if it is, make this Mitsubishi’s problem. Even if the car is slightly out of warranty, if it’s been serviced properly, you might find Mitsubishi will meet you part-way with the cost of repairs.Beyond that, the touch-screen function has either failed or the unit has experienced a moment of electronic confusion. See if there’s a reset function for the head unit and if there is, perform the reset and see if it comes back to life. The other thing to try would be to disconnect the car’s battery for at least ten minutes and see if the screen recovers when you reconnect the battery." + }, + { + "question": "Common engine and gearbox issues with the 2015 Holden Colorado", + "answer": "The biggest issue owners have experienced with this car is a tendency for the engine to consume oil and require a top-up between oil changes. Holden addressed this by changing the specification of the oil from a 5W30 to a 5W40 oil and released a new oil cap design. You’ll know if the new-design oil cap is fitted to your car as the owner’s manual will have been altered by a Holden dealer to reflect the new oil specification.Beyond that, the biggest driveline complaint seems to be the noise generated by the engine. However, this seems to be a natural by-product of the 2.8-llitre turbo-diesel fitted to the Colorado 7 and is not a fault per se." + }, + { + "question": "2016 Isuzu MU-X keeps showing a picture of a key", + "answer": "The car could be trying to trying to tell you that there’s something wrong with the key. So start with the basics. The most common cause for the key to not operate the ignition and security system (which is why the engine won’t start) is because the key’s battery has gone flat. Change it and see if that works. At the very least, try the second key (that should have come with the car) to see if it will operate things properly.If not, then you have to start digging deeper, at which point the cause could be a glitch within the car’s body computer which is the brain that controls everything from the power windows to the central locking and immobiliser. If that’s the case, then an auto electrician is probably your best bet, but definitely check the key’s battery first." + }, + { + "question": "What to consider when buying a 1993 Mercedes-Benz 220E", + "answer": "These older Mercedes sedans are seriously under-valued given what they represent. The price of a decent house when new, they’re now available for very reasonable sums, and they represent a lot of car for the money. Provided you get a good one. Because a crook one will bankrupt you.The car you’re looking at is from the later, facelifted W124 series and the reason it’s had a new wiring harness fitted is because this model suffered form a new type of wring M-B was trialling at the time which turned out to literally fall to bits over time. But the replacement harness should not have the same problem, so that’s in this car’s favour.The kilometres are also pretty low for a car like this, so I’d say that price, with a RWC thrown in, is a pretty sharp deal and represents good buying. On two conditions: That there’s some evidence of a service record that doesn’t have big gaps suggesting skipped maintenance, and that you carefully test drive the car and make sure you can live with its habits. These old Mercs tend to take off in second gear (they’re designed that way) and, with the four-cylinder engine in this example, you won’t want to be in a hurry. Beyond that, however, a good W124 is a true delight." + }, + { + "question": "What are the wheelbase dimensions for the 2024 MG 3?", + "answer": "The MG 3 has a wheelbase of 2520mm, compared with its overall length of 4055mm. That puts it (on size) somewhere between the likes of popular hatchbacks, the Toyota Corolla, and its smaller brother the Yaris." + }, + { + "question": "Check engine light still on in my 2006 Holden Rodeo Ute", + "answer": "There are many, many things in a modern cat that can cause the check-engine light to illuminate. The cause could be anything from a sensor somewhere on the engine or in the exhaust to a problem such as low oil pressure, overheating, a dud fuel-injector or even a stretched timing chain that has allowed the crankshaft and the camshafts to become out of synch.Basically, the car’s computer notices and logs anything that’s amiss and warns the owner that some form of servicing is required by lighting up the check-engine light. The other possibility, of course, is that whoever worked on the emissions control system you mentioned, may have neglected to manually turn off the check-engine light. It’s happened before." + }, + { + "question": "Vibration through Toyota Kluger steering wheel", + "answer": "The most common cause of this sort of vibration is usually an unbalanced front wheel and tyre, especially if the problem began suddenly. When new tyres are fitted, they are balanced at the tyre shop by adding small weights to the rim to literally balance the wheel and tyre assembly. But these little weights can fall off over time (or if you’ve smacked a kerb or pothole) leading to an unbalanced wheel. At which point, a vibration can set in. And since you’re feeling it through the steering, the suspicion would be that it’s a front wheel at fault.A tyre shop should be able to check this for you and rectify the problem for a reasonable cost. If this is not the problem, then you need to start looking deeper into the suspension and possibly even the brakes. But don’t rule out a bent or damaged rim given the parlous state of this country’s roads right now." + }, + { + "question": "Should I repair my Mazda BT-50's solenoids?", + "answer": "You should be guided by your mechanic’s quote for either outcome. In some cases, solenoids are relatively cheap to buy and don’t require too much labour to replace. But, depending on the vehicle, they can also be very expensive and require more or less a full transmission strip-down to remove and replace.You also need to assess the condition of the whole transmission as putting new parts into a worn gearbox will only delay the inevitable." + }, + { + "question": "Why is the the driver's seat of my 2024 Nissan X-Trail not as comfy as the passenger seat?", + "answer": "If this was an older car, the explanation would be simple: Cars always have at least a driver on board, but sometimes only a driver. Which means that the driver’s seat gets worn out faster than any other seat in the car. But you car is quite new, so that shouldn’t be the case.Assuming there’s no manufacturing flaw in the seat or the way it’s mounted, the cause of this could be as simple as a driver’s seat that has more adjustments available (manual or electrically-operated) than the front passenger’s seat. If that’s the case, you might find that the mechanics of those adjustments gobble up some space that is used for foam or other padding in the not-so-adjustable passenger’s chair." + }, + { + "question": "What do I need to know about changing tyres on my 2023 BMW 5 Series?", + "answer": "Run-flat tyres were the car companies’ way of making more luggage space and cutting cost from each car. But they had their problems including the noise you’ve mentioned as well as a lack of ride quality. Although, to be fair, the latter has improved massively in recent years with new generation run-flats hitting the market.A good tyre specialist should be able to advise you on which run-flats are the current favourites in terms of noise and ride, as well as grip and price. But it’s worth mentioning that tyre manufacturers are constantly trying to outdo each other, so the improvements keep coming. The best tyre today might not be the best one in a few months’ time.The concept of a larger (wider) tyre on the rear of your car is to do with grip and handling. Messing about with this relationship could lead to a less athletic car and there are physical limits on what tyre can be fitted to what rim.You could make the switch to a non-run-flat tyre and buy a tyre repair kit to keep in the boot. In fact, many owners of earlier cars with run-flat tyres have done just that. You still stand to pick up a little ride comfort by doing so, but nowhere near as much of an improvement as you would have, say, a decade ago." + }, + { + "question": "2012 Holden Captiva transmission and engine is leaking fluid", + "answer": "Your mechanic is right in deciding that a leak between the engine and gearbox will need the two components to be split to access the problem. Whatever it turns out to be. It could be a broken torque converter which would be expensive, or a simple oil seal which may cost just a few dollars. Either way, though, the labour involved in fixing even that cheap oil seal is going to make this an expensive operation.Sometimes, you just have to let it go and cut your losses on a car that is starting to become worn out. To be honest, the Holden Captiva was not the most reliable or durable car ever made and many owners have discovered the hard way that this Holden badged car was actually a Daewoo, and not a good Daewoo at that." + }, + { + "question": "What should I do if my 2000 Ford Laser is running rich?", + "answer": "With fuel consumption like that and a smelly, fuming engine, it’s a fair chance that there’s something amiss in the fuelling system. This could be anything from worn injectors to a faulty injection pump, but could also be a simple thing like a dud coolant-temperature sensor or oxygen sensor in the exhaust system that is telling lies to the computer than controls the engine and throwing the engine’s tune way out of whack.Have the vehicle electronically scanned to see what fault codes are thrown up. And don’t be surprised if the problem is actually something within the ignition system rather than the fuel-injection. Or both." + }, + { + "question": "How much can I tow with a 2024 Toyota RAV4?", + "answer": "There’s a huge range of towing limits for the RAV4 thanks to the sheer number of model variants. In simple terms, the non-hybrid two-wheel-drive versions can tow a braked trailer of 800kg while a two-wheel-drive hybrid RAV4 can only cope with 480kg. Which means that if you want a RAV4 for towing, you’re best to look at any of the all-wheel-drive versions (hybrid or non-hybrid) which have a braked towing limit of 1500kg.Of course, those figures are for braked trailers, while your question was for a trailer with no braking of its own. In that case, the two-wheel-drive RAV4’s limit stays at 480kg, while the all-wheel-drive’s limit falls to 750kg.Gross Combined Mass (the total weight of the vehicle, the trailer and anything being carried including passengers, fuel, luggage and accessories) meantime, is harder to find and you need to resort to the owner’s manual (which is a problem if you haven’t bought the car yet). In any case, the two-wheel-drive RAV4’s GCM is 2665kg, while the all-wheel-drive’s GCM is 3730kg.I’m unsure why this last piece of the puzzle is so difficult to find, but information like this should be more readily available as it’s a critical safety issue and something that many owners inadvertently get wrong with serious legal and insurance ramifications." + }, + { + "question": "Should I buy a 2014 CD Barina automatic with 33,000km on the clock?", + "answer": "That price is towards the top end of things for this particular make and model, but within reason given the low kilometres on the odometer. Make sure it has a full service record as, even though it hasn’t been used much, it will still have needed proper servicing if it’s to remain reliable." + }, + { + "question": "Should I get rid of my 2010 Nissan X-Trail if my mechanic recommended it?", + "answer": "The high cost of complex replacement parts for relatively new vehicles is a trend that has been thriving lately. Once some cars are more than a handful of years old, a replacement engine or transmission can easily exceed the value of the whole car. At which point, owners have a tough decision to make; replace the car or pay up for the fix.Aside from the financial aspects, you also have to decide how comfortable you are unloading a ticking time bomb on to a potentially unsuspecting buyer" + }, + { + "question": "Why is the battery of my 2015 Ford Ranger draining?", + "answer": "It’s very likely that the two lights remaining on inside the car are enough to drain the battery over time. The real question is why a couple of random lights would stay on even when the vehicle is locked up overnight. Initial suspicions would involve the car’s body computer which controls many functions, including interior lighting.An auto electrician is probably your best bet at this stage. But in the meantime, you can perform an electronic reset by disconnecting the car’s battery overnight. Sometimes this is enough to give the body computer a reality check and will return things to normal. But if it has happened once, it can happen again." + }, + { + "question": "Why is my 2024 Isuzu MU-X using so much fuel?", + "answer": "Not being able to match a vehicle’s official fuel consumption number is not just common, it’s something just about every owner discovers the hard way. That’s because the test that determines the number is a laboratory test, not a real world one. The test figure serves as a comparison between different makes and models, not a realistic expectation of fuel consumption.However, the additions you’ve made to your car will all increase fuel consumption. A nudge bar and tow bar both add wight and a set of roof bars can easily add a litre of fuel to every 100km travelled thanks to increased aerodynamic drag. Even the GVM upgrade might make a difference, especially if it sits the vehicle up higher, affecting aerodynamics even further. If you’ve also fitted bigger tyres, fuel consumption will rise even more. To be honest, I reckon 10 litres per 100km is about right for this vehicle and matches most other vehicles of this type. Don’t forget, either, that an Isuzu MU-X is a much bigger, heavier vehicle than a Subaru Forester." + }, + { + "question": "Smoke and water in the tailpipe of 2004 Kia Cerato", + "answer": "It’s important to differentiate smoke from water vapour when it comes to problems like this that may not be a problem at all. Given you’re also seeing water being emitted from the tailpipe, I’m tipping that this is all happening when you first start the car in the morning.The fact is, this is perfectly normal behaviour from a conventional engine and is simply the engine doing what it does. The water and water vapour is visible on these colder mornings we’re experiencing right now in Victoria because the exhaust isn’t yet hot enough to turn it to steam (steam is actually invisible, water vapour is the white mist you can see). As the car warms up and the exhaust gets hotter, it will turn the water into steam and you won’t notice it.But how does the water and vapour get into the exhaust in the first place? Believe it or not, water is a natural by-product of burning petrol in an engine. And until the engine and exhaust are hot enough to turn that water to steam, it’s visible to the naked eye. Which is when a lot of people start to get worried. But they needn’t, as it’s nothing to be concerned about.The flip-side is if the tailpipe is actually emitting white or blue-ish smoke, at which point you potentially have a worn or damaged engine. This will happen regardless of whether the engine is hot or cold and it won’t go away once the engine is warmed up. If that’s the case, you need to have the engine compression tested by a mechanic as the first step towards finding the cause." + }, + { + "question": "Does the 2016 Nissan Pulsar ST-L manual have an automatic choke?", + "answer": "A modern engine like the one in your Nissan uses electronics to control the ratio of fuel and air, rather than a physical choke like older engines use. However, in order to control this ratio, the modern engine relies on a range of sensors dotted around the car to tell it what’s going on. Examples include a throttle-position sensor, ambient temperature sensor, coolant temperature sensor and many more. If just one of these sensors fails or starts relaying false information, all aspects of the car’s running (including its throttle action) can be compromised.But before you start scanning the car and spending money to fix the engine flaring during gear changes, take a hard, critical look at what you’re doing with the pedals when shifting gears. If you don’t completely release the accelerator pedal during a gear change, or get your hand-foot co-ordination wrong, the engine will naturally flare during the shift. And because modern cars have a throttle-by-wire system, there’s not the same degree of feel and feedback through the accelerator pedal as some of us are used to. It sounds a bit obvious, but checking your driving style is the first step." + }, + { + "question": "2007 Holden Vectra convertible hard top won't open", + "answer": "Folding metal convertible roofs are a pretty complex piece of gear, and there’s a lot that can go wrong with them. Often, however, it can be a really simple fix.These folding tops feature lots of interlocks that will prevent the roof opening if the car thinks there’s something amiss. That could be something like a switch that prevents opening if the windows haven’t wound themselves down a few millimetres for clearance. In some cars there’s also a switch that tells the car if the main clasp has been unfastened, and in some cases there’s another that reports back to the car that the hand-brake is, indeed, applied and it’s safe to begin lowering the roof.These protocols and protections vary from car to car, but in the case of, say, the park-brake switch. The problem can be as simple as a sticky switch in the park-brake assembly that is not triggering. And without that tiny piece of information, the car will decide it’s not safe to open the roof. Check the dashboard to see if the park-brake warning light illuminates when you apply the brake.So start with all those little switches and clips and make sure the correct information is getting to the computer. If that doesn’t throw up a solution, you need to start investigating things like the electric motor and solenoids that physically operate the roof." + }, + { + "question": "Correct tyre inflation pressure for a 1984 Nissan Urvan?", + "answer": "This is a pretty common problem with older cars: Often the owner’s manual goes missing from the glove-box and the tyre inflation sticker that would once have been attached to the car has either peeled off, become too crazed or faded to read, or painted over after an accident.Meantime, the answer for your Nissan depends a bit on what type of tyres you’re using. If they’re light truck tyres and using the van as intended, then between 40 and 50psi might be a good starting point. But if you’re using normal car tyres, then between about 32 and 38psi might be better. The other deciding factor is how much load you’re carrying. If you’re loaded heavily or towing, then definitely go up a few psi." + }, + { + "question": "Is it safe to drive my 2012 Ford Fiesta if the malfunction indicator lamp is on?", + "answer": "The broad rule is that if the indicator light is a yellow or orange one (check-engine light, low-fuel warning) you should be okay to get the car to a mechanic to have it scanned to see what the problem is. Or to get it to the nearest service-station to put more petrol in it.But, if the light is a red one (temperature, oil pressure, charging system etc) then you need to stop driving the car right now or risk doing further, permanent damage to it. Pull over somewhere safe and call the cavalry. Continuing to drive with a red warning light on the dashboard is almost a guarantee to damage or destroy something expensive, including the engine." + }, + { + "question": "Electrical problems with a 2002 Mazda Bravo battery", + "answer": "I’d be taking a long, hard look at the battery. When a battery is at the end of its useful life, it will often show a 12-volt charge with a simple volt-meter check. But, when you turn the key and place a big load on the battery, it goes weak at the knees and won’t turn the engine over.Have the battery load tested. This will tell you more about what’s going on. The reason the car started with a jump-start form another car is that the second car’s battery has stepped up to do the job your car’s battery can’t." + }, + { + "question": "Does the 2012 Nissan X-Trail have an oil filter in the gearbox?", + "answer": "Yes it does. Clean transmission fluid is critical to an automatic transmission which relies on tiny oil passages and complex hydraulic systems to operate correctly. Without a filter, debris and swarf from the transmission itself could soon block these pathways and cause major problems.You can buy filter kits online for very reasonable prices, but replacing the filter is only part of a transmission service. A specialist transmission shop can advise you when your car’s gearbox needs its next service, based on kilometres covered and the condition of the fluid inside." + }, + { + "question": "How do I find a radio code for a 2010 Hyundai ix35", + "answer": "Each radio unit has a different code as a means of preventing them being stolen (or, at least, making them worthless if they were stolen). The best place to start looking for that individual code is inside the owner’s manual. Often, the dealer that sold the car new will have recorded the code, say, on the back of a business card or somewhere inside the manual or its folder, for future reference. And, yes, recording the code somewhere in the glove-box does tend to negate the value of having a secret code in the first place.If you can’t find the code there, my understanding is that the dealer who sold the car new (information that should also be in the owner’s manual or service handbook) will have a record of all the codes to all the radios in cars sold by them. The catch is that you have to know the serial number of the actual radio before this can be checked. To do that, the radio will need to be removed from the dashboard and the serial number noted." + }, + { + "question": "Issues with brakes in a 2024 Subaru Forester", + "answer": "Any time the brakes (or any other system of a car) start to feel different than they have done since you bought the car, there’s probably something wrong. If it was an older car, I’d suggest a brake fluid change as the first step, but that’s unlikely to be the reason in an almost-new car. The problem sounds like there’s air in the braking system (there should only be brake fluid, and no air) but, again, that’s a wild card in such a new vehicle.In any case, you’re doing the right thing by having the car independently tested. If the results come back suggesting a problem, you have good ammunition to get the dealership to fix this as a warranty matter. Make sure you get a written report from the mechanic detailing the braking system’s performance, and don’t be afraid to go over the dealer’s head to Subaru Australia’s customer service department." + }, + { + "question": "What's the towing capacity for a 2017 Kia Sorento?", + "answer": "Kia rates the 2017 Sorento to tow a braked trailer of up to 2000kg. That much weight should be well within the limits of the car’s mechanical systems and reflects testing that Kia would have done before releasing the car. Which is to say, you won’t damage the car by towing a sub-two-tonne caravan.Provided that is, that the caravan and car are loaded correctly and the rig is balanced and safe. This is also dependent on the vehicle being in perfect condition and you diving it correctly in the context of towing a heavy load.The automatic transmission is your friend here, too, as it is smart enough to decide what gear it needs to be in to make the engine’s life as easy as possible and avoid unnecessary wear and tear. If you think the engine is labouring at any point, you can also lock the transmission out of overdrive and let the engine breath a little easier." + }, + { + "question": "Cost to repair a 2022 LDV T60 transfer case?", + "answer": "If the oil is escaping the transfer case on your car, it has to be going somewhere. So, yes, you would expect to see some evidence of the leak where you park the car each night. The thing is the oil may not be directly under the transfer case, as it may have leaked onto a chassis rail or even a cable or brake line and be dripping on to the ground some distance from the case. That said, it might also be right under the transfer case as a big clue to what’s going on.The costs of fixing the leak would depend on where it’s coming from and how much disassembly is required to get to it. But in reality, leaks like this are covered by your factory warranty, so really, it’s LDV’s problem, not yours." + }, + { + "question": "Reverse gear delay in 2006 Nissan Tiida", + "answer": "You may have a damaged or worn transmission that is simply not operating properly in a mechanical sense. But it’s also worth checking the level of the transmission fluid because low fluid is a common cause of this sort of problem. Without sufficient fluid and, therefore pressure and volume, the gearbox can’t operate properly, with symptoms including slurred shifts, transmission slippage, clunky or noisy operation and slow gear selection." + }, + { + "question": "Why is there a puddle of liquid under my 2024 Haval Jolion?", + "answer": "Most of a modern car’s systems are now sealed which means you shouldn’t find any fluids under the car, with one possible exception. And that would be some water from the air-conditioning system. One of the things air-con does is de-humidifies the air passing through it (which is why it’s so good for demisting fogged-up windows). The result of that is that the water from the atmosphere removed by the A/C has to go somewhere, and that somewhere is usually on to the ground via a vent that stops the water collecting inside the cabin. However, this vent is more likely to be located under the dashboard or perhaps under the front seats, not the rear of the vehicle.Don’t rule out, either, a simple case of rainwater which has collected somewhere along the chassis and drains out when you pull up for the night. Did you drive through a puddle just before parking the car? That could explain the liquid, too.Given the liquid is clear and has no smell means it probably is water, but make sure you check the levels of everything else on the vehicle and keep an eye on them to make sure you don’t have a problem. And that includes the water reservoir for the windscreen washers.Meantime, don’t forget that a fluid leak is a warranty issue for Haval to deal with." + }, + { + "question": "Is my 2019 MG3 warranty transferrable", + "answer": "Fundamentally, a car’s factory warranty should follow it from one owner to another. That’s how Australian consumer law works. The exception would be if the car had not been serviced and maintained properly, at which point the manufacturer can argue that they no longer have an obligation to fix the car under warranty. But that would be regardless of whether it has changed hands or not.Many car buyers looking for a second-hand car will be attracted to a vehicle that still has a portion of its factory warranty to run. It’s great peace of mind for those buyers.MG Australia extended its factory warranty to seven years/unlimited kilometres back in 2017, so your 2019 car should still have at least 18 months to run." + }, + { + "question": "Battery problems with my 2022 Isuzu MU-X", + "answer": "A car that’s left to sit for a length of time will often develop a flat battery as things like the clock and security system slowly drain the battery. But this should not happen in just three days.If there’s absolutely no drain on the battery (as checked by your electrician) then suspicion turns to the battery itself. It may have done this since it was brand-new, but the battery could have a manufacturing flaw or internal damage that means it won’t hold a charge beyond three days. Borrow a different battery and see if the problem goes away." + }, + { + "question": "Oil is mixing with coolant in my 2015 Holden Barina", + "answer": "This is not a good sign and suggests that you have a fairly major engine problem. Sometimes this can be caused by an automatic transmission’s oil cooler having split and emptying transmission fluid (oil) into the radiator’s coolant. If that’s the case, the transmission will also probably be damaged both mechanically and electronically.Other causes are a catastrophic failure of the engine crankcase or – not quite as serious – a blown cylinder head gasket. But in either of these cases, the engine will need major repairs. The cost of which may exceed the actual value of the car.Depending on the severity of the problem, a recycled, second-hand engine from a wrecked Barina of the same model might be a better option." + }, + { + "question": "2003 Nissan X-Trail isn't starting", + "answer": "The correct way to proceed here is to have the car scanned to see if it will offer up what ails it. The on-board computer is designed to recognise a problem or fault, record it and then hand over that information to a mechanic during the scanning process.You can try to diagnose the problem yourself, but doing so by replacing random parts is not the way to go. You can easily replace perfectly good – and expensive – parts and still have a car that won’t start.But if you do want to tinker yourself, the first thing to check is the electric fuel pump. These require periodic replacement and when they fail, they just stop, and that’s it. To check the pump, turn the ignition to the start position and listen carefully for a buzz or humming noise coming from under the car. It can be difficult to hear, but if it’s present, then the fuel pump is probably not the problem. No buzzing or humming suggests the pump is the culprit.Honestly, though, there are literally hundreds of reasons a car will turn over but not start." + }, + { + "question": "Gearbox knocking in my 2014 Audi Q5", + "answer": "You haven’t told me what engine and transmission your car is fitted with, but if it’s one with the seven-speed DSG transmission, then this would not be the first time buyers have experienced problems. While not as troublesome as some dual-clutch gearboxes, the Audi’s DSG can wear over time, with symptoms including jerking on take-off, an inability to select a gear and, as you’ve noted, a selection of noises and clunks during shifts.A transmission specialist should be able to scan the car electronically to see if the car throws up a fault code, and can also graph the performance of the transmission’s clutch packs to see if they’re behaving smoothly.But don’t rule out something loose or worn in the front suspension or even a worn driveshaft. Both these things can contribute to clunks at low speed." + }, + { + "question": "Does the 2005 Holden Rodeo come with an intercooler?", + "answer": "Yes it did. In order to produce the engine’s 96kW and 280Nm of torque (291Nm in automatic form), Holden - or rather Isuzu, who engineered the vehicle and provided the driveline - used an intercooler to achieve that level of performance.The factory intercooler was a top-mount (mounted on top of the engine) and there are plenty of aftermarket alternatives when it comes time for replacement. Some owners also choose to fit a front-mounted intercooler for better performance, although in an off-roader like the Rodeo, this can place the intercooler in harm’s way in an off-road scenario." + }, + { + "question": "Issues with Mazda Connect System in 2023 CX-5", + "answer": "There does seem to be a bit of a trend here where the Mazda software won’t talk to its owners’ phones. It’s not just a Mazda thing, either; plenty of car-makers using proprietary software receive customer complaints when the software and apps won’t play ball.Some owners have had success by disconnecting the car’s battery overnight and forcing a reset to factory settings, but in other cases, the refusal to operate correctly is intermittent.However, it’s up to Mazda to make good on a fix for this. Whether that involves replacing the head unit and screen with a new one, downloading new software or a patch for the existing stuff or whatever the solution is, your factory new-car warranty should cover this. Make sure the fault has been logged at the dealership (so Mazda knows it’s a pre-existing condition) and don’t be afraid to tackle Mazda Australia’s customer service division to see what can be done." + }, + { + "question": "Oil problems with my 2016 Mitsubishi ASX", + "answer": "This is a very common problem for owners of modern turbo-diesel cars who only do short, stop-start runs in city or suburban traffic. When the engine and exhaust can’t get hot enough for a DPF burn-off, the computer dumps extra fuel into the engine to get everything hot. If some of this excess fuel gets into the engine’s sump, it can force the level of the sump to rise, leading to the warning light you’ve just seen.In the worst-case scenario, this fuel in the sump will dilute the lubricating oil and that can lead to a damaged engine. But as you’ve found, even if that isn’t the case, there’s still a price to pay to manually force the DPF to burn off as well as change the oil for fresh, undiluted stuff.The solution is to make sure you drive the car for at least half an hour at freeway speeds once or twice a month. That will get things hot enough for a complete DPF burn and will keep you out of the workshop. Mind you, making this sort of effort might cost you more than the fuel savings you gain from owning a diesel car. This is just one reason a modern turbo-diesel is not ideal for every consumer." + }, + { + "question": "Is there a hybrid 2023 Fiat Lounge?", + "answer": "Fiat kind of skipped the hybrid step with its 500 range, and now offers both a petrol-engined and an all-electric version of the car. The 500X was more or less the SUV version of the Fiat 500, but that was discontinued in 2018. And there was no hybrid version of that, either." + }, + { + "question": "2007 Suzuki Swift engine not turning over", + "answer": "There are a few things to check here. The first is that even though the battery has been recharged, has it been load tested? This time of year is very hard on batteries and even though it may seem to be holding a charge, when you actually put a load on it via the starter motor, it can go weak at the knees and will not spin the engine over.The clicking you can hear is probably the starter motor’s relay which controls the power to the starter. But what about the starter motor itself? Has this been tested for correct operation. Sometimes the problem can also be what’s called the throw-out mechanism which is a solenoid that forces the starter motor’s teeth to mesh with the engine’s flywheel teeth and, therefore, turn things over.Perhaps an auto electrician is the best place to start. Their first job will be to test a range of things and rule out possible causes one by one." + }, + { + "question": "How does an expired warranty affect the sale price of a 2018 Kia Sportage?", + "answer": "For a lot of second-hand car buyers, the opportunity to purchase a car with a year of factory warranty remaining is a big deal. It’s great peace of mind and that means a lot to some people who are sometimes a bit spooked by the level of technology in modern cars. On the basis that you’ll be selling the car in the next 12 months or so, perhaps now is the time while that warranty is still there to attract would-be buyers.However, you must be able to prove to a buyer that the car has been serviced correctly and at the appropriate intervals. A car without a full, correct service history is, effectively, a car without a warranty regardless of how old it is. Make sure the service handbook is fully stamped and in the glove-box. By the way, your car’s warranty started when you bought it in late 2018, not 2019 even though it’s a 2019 model-year vehicle." + }, + { + "question": "Why is the ASX Exceed not as punchy as the ASX GSR if the engines are the same size?", + "answer": "Mechanically, there’s virtually nothing to separate these two versions of what is essentially the same car. Both have the same power and torque and the transmission is the same CVT. The only real difference that could make the GSR feel a bit frisker than your Exceed is that the former is about 40kg lighter.Perhaps it’s your perception that is the difference here. The Exceed is the more expensive variant so perhaps it has a little more sound deadening on board. That would help explain the extra mass but could also be making the vehicle sound a little more muted and, therefore, less perky. Don’t rule out the spectre of manufacturing tolerances, either. It’s far less common (and marked) these days, but it remains that some cars are just a bit more powerful than the car that came down the same production line either side of them.Ultimately, even higher tyre pressures can have an effect on acceleration, but if you can detect these small differences, you are indeed a very sensitive driver." + }, + { + "question": "2005 Mazda 3 SP25 is using too much oil", + "answer": "That’s not a bad innings for a four-cylinder engine, even a modern one (although I’ve seen similar engines with more kilometres and still going strong). There’s a fair chance the piston rings and valve stem seals have lost some of their mojo and are allowing the oil to be burned in the engine. It’s normal wear and tear, but it needs to be fixed on the basis of the pollution being produced from the tailpipe. Also, eventually, something major will fail spectacularly and leave you stranded.Your options include rebuilding the current engine or finding a second-hand engine with fewer kilometres on board and simply swapping it into your car. Thanks to the fact that the Mazda 3 was a popular car with younger drivers, they’re somewhat over-represented in wrecking yards, often with engines in very good condition. This would certainly be cheaper than rebuilding your current engine." + }, + { + "question": "Reliability and known issues with the 2007 Audi TT", + "answer": "Fundamentally, these Audis were well-built cars but there a couple of things to watch out for when shopping for a second-hand one. First, these were very complex cars with lots of standard equipment. So it’s important to make sure every switch, every lever and every button does exactly what it’s supposed to. Check that the air-conditioning blows icy cold and that the cruise-control does, in fact, work. Fixing these problems after the purchase might make the car seem a pretty expensive one.Mechanically, the biggest thing to watch for is a faulty transmission. The V6 variant of the TT had a six-speed dual-clutch gearbox which is not without some history of problems. So, during the test drive, make sure it shifts promptly and without any hunting issues. It should pick up a gear from Park without hesitation and there should be no noises from the transmission whatsoever. Any jerking during take-off or trouble selecting a gear means you should look for another example without these problems as replacing or rebuilding the transmission will cost a huge percentage of the car’s value.The Audi TT is one car where the cost of an independent pre-purchase inspection might be a good investment." + }, + { + "question": "2001 Mazda 121 is not drawing fuel to the motor", + "answer": "Any time a fuel-injected car can’t get fuel from the tank to the engine, the number one suspect is the electric fuel pump. These are often located inside the fuel tank and have a finite lifespan. And when they stop, they just stop. That’s it; no warning and only a new pump will get you going again.However, it’s also worth checking that you don’t have a blocked fuel filter or a kinked fuel line or something equally random that is stopping the fuel getting to the engine. Nine times out of ten, however, the fuel pump will be the culprit." + }, + { + "question": "Common problems with the 2014 Hyundai Tucson", + "answer": "Whenever you see a bunch of problems all occurring at once, the car’s body computer becomes a prime suspect. This computer is what controls functions such as door locking, power mirrors and windows, the anti-theft measures, cruise-control, lighting, wipers, powered seats, the dashboard and much, much more. All these functions can go haywire or stop working altogether (and all at once) when the body computer says it’s had enough.Since your car has electrically controlled steering, the body computer will have a say in that as well, which could explain the weird noises. But either way, you shouldn’t drive the vehicle any farther. Any noises or strange symptoms in a car’s steering could mean a sudden loss of control at the worst possible moment." + }, + { + "question": "2020 Great Wall Steed diesel not starting", + "answer": "A problem like this is all but impossible to diagnose remotely. There are literally hundreds of reasons why this could be happening, and simply guessing at an answer and replacing that part randomly is not the way to proceed. The fact that no fault codes have shown up Is a puzzle, too. Don’t forget, though, that there’s probably a second fuse-box somewhere inside the vehicle as well as the one under the bonnet that you’ve already checked.I’m not sure about the flashing anti-theft light. Sometimes these flash constantly whenever the car is locked as a message to would-be thieves that there’s an alarm system fitted. That said, the problem could be something to do with the immobiliser system which would stop the vehicle in its tracks if it thought the car was being started by somebody without the correct key fob.The bottom line, of course, is that this vehicle – provided it’s been serviced correctly – is still under Great Wall’s factory five-year/150,000km warranty which was introduced back in 2019. So make it Great Wall’s problem." + }, + { + "question": "Cruise-control light is flashing even when not in use", + "answer": "Your car is trying to tell you that there’s something wrong somewhere and that it has disabled its cruise-control function as a result. A flashing cruise-control light in this vehicle is often accompanied by a check engine light, so make sure that’s not lit as well. If the check engine light is illuminated, then the flashing cruise light is the car’s way of telling you you won’t be able to engage cruise-control to avoid causing a bigger problem.But you could have a different problem with the cruise-control - perhaps a speed sensor or brake-light switch problem – that is forcing the car to disable the cruise function." + }, + { + "question": "2017 JMC Vigus having difficulties going into second gear", + "answer": "You could be dealing with a gear-selector mechanism that is not adjusted properly. Or, you might be looking at worn synchromesh rings or some other wear inside the gearbox. The first problem is an easy one to fix, the second requires surgery on the innards of the transmission itself. Also, even though you’ve replaced the clutch, is it adjusted correctly?The problem shows up when the transmission is cold because that’s when the oil inside it is thickest. As the transmission warms up the oil flows a bit more easily and lubricates better, making everything slip together with less effort. A lot of people simply learn to live with a stubborn gearshift first thing in the morning, but if the cause of this is worn components, they aren’t going to fix themselves and will get gradually worse." + }, + { + "question": "Engine light still appearing on dashboard after service", + "answer": "This is probably because who ever serviced the car failed to manually switch off the service-engine reminder light. This is often done via a scan-tool through the diagnostic port.But in the case of your car, you should be able to do it yourself. Turn on the ignition and you’ll see that the service light is illuminated. With the ignition still on (but the motor not running) press the small button that you’d normally twist to control the brightness of the dashboard lights. After a few seconds, the service light should start to flash. Release the button and then give it a single push (but don’t hold it). Now turn the ignition off. If you’ve got the sequence correct, the next time you turn on the ignition, the service reminder light should have disappeared." + }, + { + "question": "2018 Holden Colorado has leaks in the top near the brake light", + "answer": "Not every Colorado suffers this problem, but there are certainly a percentage that do. It’s a relatively common thing with this model and the first sign is a stain that develops on the roof lining in the rear seat just above the rear window. It’s caused by water entering the cabin through the high-mount brake light assembly.The problem is caused by the light’s seals that fail over time, and the fix is to remove the light, clean the area around it and then seal it with panel sealer (or something similar) from the outside. If you’re fussy, you can replace the whole light assembly, but that won’t fix the failed seal, so you’ll still need to reseal the area where the light mounts." + }, + { + "question": "Vibration and engine labouring in my 2023 Isuzu MU-X", + "answer": "What you’re experiencing is the transmission calibration that many modern vehicles use to increase fuel economy. By always trying to be in a higher gear, the vehicle will record a better fuel economy number on the official test that compares it with its competitors.The downside is that the constant upshifting means the vehicle will sometimes find itself in a gear that’s slightly too tall, and that’s when you’ll start to get the symptoms of feeling like the engine is labouring or lugging.As you’ve noted, when the car shifts down a gear, the sensation goes away. The solution is to manually pull the car back a gear when this happens. If t really bothers you, you could ask Isuzu if there’s a software update that makes the transmission a little less eager to be in top gear." + }, + { + "question": "Tailgate on my 2010 Hyundai i20 not staying up", + "answer": "What has happened is that the gas struts that are designed to help you raise the weight of the tailgate and then hold it in place have lost some of their gas. As such, they’re no longer able to support the weight of the tailgate and that’s why it’s randomly falling to earth, risking trapping your hands or other body parts in the process.The solution is to replace the struts. These are available from parts stores and plenty of online sellers and shouldn’t cost too much. They're not difficult to fit yourself, but a mechanic wouldn’t charge too much to fit them either. Once they’re fitted, the tailgate should be perfectly safe to use again.Many cars also use these struts for the bonnet, too, and they’re a common failure. Just make sure you get the precise strut for your make and model as they vary in length and in how much weight they’re designed to support." + }, + { + "question": "Why did the wheel on my 2021 Isuzu MU-X fall off?", + "answer": "Unless the wheel nuts have sheared off or the bearing or axle failed catastrophically, the most usual way for a wheel to fall off a moving car is if the wheel nuts were not torqued properly by who ever removed the wheels most recently. Has the car ever had a new set of tyres? Or was the wheel that jumped ship changed at any stage because the tyre was flat?Perhaps the best advice is to approach your state motoring club. These clubs often operate a technical inspection service where the cause of faults can be determined and a written report supplied. This is then considered an independent source of evidence and may be helpful if the matter is taken to a dispute hearing." + }, + { + "question": "Movement delay when putting my 2007 Holden Captiva into reverse", + "answer": "The first thing to do is check the fluid level in the transmission. Problems like this are often caused by a low fluid level, so that’s where to start. The problem then is that the Captiva’s transmission doesn’t have a conventional dipstick, so the level is checked by getting the vehicle up to operating temperature and then removing the fill bung (on the transmission next to the left-hand driveshaft. Obviously, you need to car off the ground to do this.If a little fluid drips out of the fill bung when you remove it, the fluid level is correct. If not, you need to add fluid until it does start to drip back out. If the transmission is low on fluid, you’re also dealing with a leak, because this is a sealed system and should not require top-ups.Don’t be tempted to continue driving the vehicle as it is, as the fluid not only provides the drive for the transmission, it also lubricates the moving parts. So operating it with a low fluid level can cause permanent damage to the unit." + }, + { + "question": "Why has the fuel consumption in my 2018 Isuzu MU-X increased?", + "answer": "The first question to ask is have you changed the way you drive the vehicle. Driving style has a huge bearing on fuel economy, and if you’ve started to drive the vehicle harder or even on roads that are more winding and hilly than before, a jump in fuel consumption is common. On that level, is it just you driving the vehicle or is somebody else using it lately who might have a heavier foot than you?Have you added a roof rack or more weight in the form of a winch. Even a new set of more aggressive or larger diameter tyres can do terrible things to fuel economy. But if the answer to all that is no, then you need to have the car scanned to see if any fault codes are thrown up by the computer. And when was the engine last tuned? Is the air cleaner free of dust and are the fuel injectors working as efficiently as they should be?" + }, + { + "question": "Problems with the fuel gauge in my 2005 Holden Rodeo", + "answer": "This is very possibly a fault with the power supply to the fuel pump rather than the pump itself. The clue is that the fuel gauge started playing games just before the engine shut down. The fuel gauge is controlled by the sender which is usually in the tank with the pump. They’re often supplied power by the same wiring. So any problem with the power to the fuel pump would also possibly show up as a fuel gauge that’s making strange movements.Start by checking the power supply to the pump, but don’t rule out a poor earth somewhere in there as well. Even though the fuse is okay, if the power wire or earth wire is loose/corroded/faulty/dirty/short-circuiting, then you may have found the problem." + }, + { + "question": "2008 Suzuki Swift is losing power", + "answer": "Spark plugs can foul with oil or with fuel if the mixture is incorrect or the fuel is old and stale. If it’s fuel that’s the problem you need to either fix the problem that is throwing the air-fuel ratio out of whack or replace the fuel if its old (and modern ULP doesn’t have a huge shelf life). Experience has also shown that once a spark plug has fouled because of old ULP, no amount of cleaning will bring that plug back to life.If it’s oil that’s fouling the plug, it’s probably because of blow-by from worn piston rings or valve-stem seals. If that’s the case, the oil level n the dipstick will be falling over time and you may even see evidence of blue-grey smoke from the tailpipe. Without knowing how many kilometres this engine has covered and how it’s been serviced, it’s very difficult to suggest what the cause might be." + }, + { + "question": "2012 Holden Captiva is running rough when cold", + "answer": "Any remedy can only be suggested once you know what’s causing the problem. The first step, then, is to have the car scanned to see if there’s a problem the on-board computer has identified and logged. Once you have that information, you are a lot closer to knowing what to replace.Logic suggests that an engine that runs roughly when it’s cold might be running lean. If that’s the case, it could be caused by many things including worn injectors, a lazy fuel pump or even a temperature sensor that is not telling the computer that controls these things that the coolant temperature is low and the engine needs more fuel to compensate. Then, once the engine has warmed up, the fuel-air mixture is correct and the engine settles down and runs properly. That said, 30km is a long time for the engine to take to warm up.You could spend lots of time and money replacing the wrong bits here, so a scan is definitely the way to proceed." + }, + { + "question": "Should I service my 2019 VW Golf GTI before trading it in?", + "answer": "The answer to this question depends entirely on one thing: Are you trading the vehicle in on a new car or selling it privately?If it’s the former, then the trade-in value won’t be too much different regardless of whether it’s had its 100,000km service or not. Dealerships can service a car for a lot less money than they charge you to do it. But if you’re selling privately, the car will be a lot more attractive to a private buyer if the cost of this major service has already been taken care of." + }, + { + "question": "Why does my 2018 Mitsubishi Pajero automatic want to shift up when going at 110km/h?", + "answer": "This is not necessarily a problem, but rather a characteristic of modern, multi-ratio transmissions. They can give the impression that they’re constantly searching for the right gear for the conditions, and it’s worse in hilly country or if you’re towing something. By constantly trying to be in as high a gear as possible, the engine will theoretically use less fuel.Probably the real question is why a computer-controlled turbo-diesel engine needs an eight-speed transmission in the first place. The answer is that it’s all to do with recording a better fuel consumption number than your opposition on the official test. Sometimes, the vehicle has more gears than it can actually use in Australia. Our 110km/h freeway speed limit meant that early examples of the Toyota LandCruiser 200 Series (which had `just’ six gears) wouldn’t shift into top gear. That’s because the factory calibration told the transmission it could only use sixth gear at speeds of more than 115km/h. Which, just wasn’t happening for the vast majority of 200 Series owners in this country. A reflash for the computer fixed the problem, allowing the Cruiser to select top gear at closer to 90km/h, but it’s a great example of where transmission tech is heading." + }, + { + "question": "2013 Volkswagen Amarok diesel engine failure", + "answer": "It’s always worth contacting a carmaker’s customer service division in a case like this. I agree that 136,000km is far from a reasonable expected lifespan for a modern more vehicle of any sort. But exactly how Volkswagen Australia will view the matter will depend on the car’s service history and how it was used.You might have some luck and perhaps financial assistance in getting the Amarok fixed, but VW could also point at the age of the vehicle and the fact that it’s way out of warranty. But, again, if you don’t ask, you’ll never know. Don’t bother pursuing this at a dealership level, either, go straight to head office." + }, + { + "question": "2019 Holden Commodore is vibrating at idle", + "answer": "First thoughts would be that you have a fuel injector that is not spraying either the correct amount of fuel and/or in the correct pattern for proper combustion. This will certainly bring on the symptoms you’re seeing, as well as ruining fuel economy. It’s also most likely to show up if the engine has been sitting for a while.But the reality is that a modern engine like this one has literally hundreds of electronic sensors and systems that can all add up to poor running and economy. The best bet is to have the car scanned to see if the on-board computer has logged any faults. Without this intelligence, you’re flying blind, replacing parts that may or may not fix the problem." + }, + { + "question": "Circuit issues on 2013 Mazda BT-50 fuel injector", + "answer": "An open circuit on a fuel injector is usually caused by either a broken wire to the injector, a loose terminal somewhere in the electrical circuit that drives the injector or a burned-out coil in the injector itself.Changing the suspect injector will tell you if the coil is the problem, but if that doesn’t fix it, you’ve got to work backwards from the injector until you find the fault. Bear in mind that if the injector itself is at fault, the other three injectors might be ready to go out in sympathy. Modern common-rail engines can be hard on injectors and they sometimes need replacing before they’ve done 100,000km." + }, + { + "question": "Dashboard problems in a 2011 Holden Cruze", + "answer": "These little LED info-screens have been part of dashboards for years now, and they’re a known problem in many makes and models. There are specialist repairers who can either fix the screen you have or remove the dud one and fit a new one. Making sure the odometer still reads to car’s correct mileage is the trick.Actually, that’s an important point, because a correctly working odometer is a roadworthy item. And one that flashes on and off randomly is definitely not working properly and is, therefore, making the car technically unroadworthy." + }, + { + "question": "Gear problems in my 2008 Ford Territory", + "answer": "The original slipping could have been caused by low transmission fluid, which would also explain why the unit would not select a gear. That would suggest that the transmission has a leak somewhere, because it’s a sealed system and doesn’t need periodic top-ups.The danger, however, is that running the unit with a low fluid level has caused damage to the mechanical parts of the gearbox and possibly the torque converter as well. That’s because the fluid in an automatic transmission not only provides the drive, it also lubricates the various bits of the transmission. Not enough fluid means not enough lubrication.If it was a as simple as low fluid, now that you’ve changed the fluid and taken it back to its correct level, you should have all the gears working again. But the fact that it will only select first and second gears suggests damage has already occurred. This is really a job for a transmission specialist who will be able to accurately diagnose what’s wrong." + }, + { + "question": "Why is there oil in my 2014 Nissan Navara's intercooler?", + "answer": "This is actually a pretty common problem and there seems to be two common causes. The first is leaking seals inside the turbocharger. The turbo needs oil to lubricate it, but if its seals are leaking they can allow oil into the inlet tract and, therefore, the intercooler.The second cause is possibly even more common and involves the crankcase ventilation system allowing oil into the intake (and intercooler). A modern engine needs to consume its own crankcase fumes and burn them (rather than vent them into the atmosphere) as part of its anti-pollution systems. But in many cars (and modern turbo-diesels are the prime suspects) those fumes can contain some oil mist which, once enough of it has accumulated, will form the oil droplets you’re seeing in the intercooler.While a faulty turbocharger will need to be replaced, if the problem is the work of the crankcase ventilation system, it still should be addressed before the oil mixes with soot from the exhaust gas recirculation system (another emissions-control device) and forms a horrible, back gunk that clogs the engine’s intake system. If hat happens, costly disassembly and cleaning is required.Even if you’ve caught this in the early stages (before the gunk can build up) the oil can still cause problems with sensors inside the inlet system and could cause poor running and high fuel consumption. A good quality oil catch can is the preferred method of stopping this occurring as it 'catches' the oil mist before it gets to the inlet tract." + }, + { + "question": "Dashboard and fog lights in 2012 Hyundai ix35 not working", + "answer": "If you’re lucky, the problem might be as simple as a blown fuse that controls these circuits. So that’s where to start checking. The instrument panel lights and rear fog lights in the Hyundai are on separate circuits, so you’ll need to locate both fuses. Start with the internal fuse box located low down on the dashboard near the steering column. The inside of the cover will have a map of which fuse does what, but don’t forget there’s also a second fuse box under the bonnet.If the problem is not a blown fuse, or the fuse blows again once you’ve changed it, you’ll probably need to services of an auto electrician to figure out where the power is going and what’s the cause. A poor earth somewhere on the car or a short circuit are two likely culprits." + }, + { + "question": "Can the spare wheel from another Corolla fit the 2019 ZR Hybrid?", + "answer": "The space-saver from a non-hybrid Corolla should fit your car, provided it’s from a model from the same generation of Corolla. Don’t forget, though, you’ll also need the correct jack and wheel brace to change a tyre by the side of the road.The bigger question perhaps, is where you’d store the spare tyre and tools on a Corolla Hybrid. The reason the hybrid model doesn’t have a spare tyre in the first place is that the hybrid’s batteries take up an awful lot of space under the boot floor, where the tyre would otherwise live. Meantime, having a tyre and tools rattling around loose in the hatch area is not only an inconvenience but, in a crash, could be potentially lethal." + }, + { + "question": "What is does the plus and negative sign mean on the automatic shift in my 2010 Kia Carnival?", + "answer": "The shifter in your Kia is designed to be used in the normal (PRND) range in most cases. If you decide you’d like to control the gear selection yourself, you can flick the lever across to the other plane (+ /-) also called Sports mode, and control when the transmission changes gear. By pushing the lever forward in that second plane, you can force the transmission to change up a gear. Pull the selector back and it will shift down a gear. Hence the + and – symbols.In most cases, the transmission will stay in the gear you select in Sports mode, unless you try to take off from rest in a high gear (when it will shift down for you) or you’ve taken the engine to its maximum speed, at which point the car will automatically shift up a gear to prevent the engine from blowing up.The idea of this is that you can drive the car in a sportier fashion (makes little sense in a Kia Carnival, I know). But it can also be handy if you are, say, towing a trailer and need a little more engine braking, at which point you can flick across to Sports mode and force the transmission into a lower gear.Many owners never experiment with Sports mode and it remains a mystery to a lot of people." + }, + { + "question": "How can I identify an R-Line package for the 2011 Volkswagen Touareg?", + "answer": "The 2011 R-Line package for the Touareg included plenty of extra kit, so identifying one shouldn’t be a problem. Those extras started with a body kit with a deeper front spoiler, side skirts and a rear roof spoiler. The R-Line package also extended to 20-inch alloy wheels.Inside, look for stainless-steel kick panels inside each door, a different steering wheel, lots of leather, aluminium gear-selector and pedals and a 12-way electrically adjustable driver’s seat." + }, + { + "question": "Where is the fuse for the lights in a 1997 Toyota LandCruiser", + "answer": "On this series of LandCruiser, the fuse box you need to access is behind a plastic panel just to the side of the steering column, low down on the lower edge of the dashboard. Once you’ve removed the cover, there should be a legend printed on the inside of it that tells you which fuse is which. The fuse you need to check is fuse number 2 which controls all those circuits as well as the number-plate light, the glovebox light and the car’s clock. The replacement fuse you need is a 15Amp of the blade type.If the fuse continues to blow, then you need to start looking for a short-circuit or other wiring problem that is forcing the fuse to blow to protect the vehicle’s wiring." + }, + { + "question": "1996 Mitsubishi Galant will turn over but not start", + "answer": "The first question many mechanics will ask you is when was the last time the car’s fuel pump was changed. Electric fuel pumps have a finite lifespan and if yours is the original one that came with the car in 1996, I’d say it’s well and truly past its use-by date. Even if the car is on its second or even third pump, it could well be due for a new one. Without a working fuel pump, you’ll get the exact symptoms you’re experiencing.The best way to check (if you’re reasonably competent with tools) is to remove the engine’s air intake trunking and spray a small amount of starting fluid into the engine. If the engine then cranks and tries to splutter to life, even briefly, then a dud fuel pump is pretty much a certainty.That said, there are literally hundreds of things that will also produce the same problem, so a scan of the vehicle might throw up a few clues as to what’s going on." + }, + { + "question": "Starting problem with a 2004 Holden Rodeo LX", + "answer": "Any time a vehicle with the DOHC Holden V6 is mentioned as having a starting problem or check-engine light illuminated, mechanics will often go straight to the engine’s timing chain to check its wear. That’s because this engine is notorious for such antics and, when they occur, it can often mean poor starting and the dreaded check-engine light.However, in this case, the engine in question was an Isuzu-designed unit that doesn’t seem to have the same rash of timing chain problems. Which means you need to go back to basics and have the vehicle scanned to see if the onboard computer has logged the root cause of any problems.The fact that the check engine light is flickering and the starting problem is an intermittent one could mean anything, but a good place to start checking would be the various earthing points around the vehicle. Bad earths are a common cause for this sort of problem.The condition of the car’s battery is also a smart place to begin investigations. A lack of power in the battery is enough to make a lot of electronically fuel-injected vehicles throw in the towel on a random basis." + }, + { + "question": "Trouble with indicators and central locking in 2018 Mitsubishi Pajero", + "answer": "First suspicions would be the body computer which controls all sorts of functions including central locking, indicators, dashboard, heating and central locking. The fact that two functions have disappeared together is what makes the body computer a great place to start.An auto electrician should be able to diagnose the problem. The worst-case scenario is that you’ll need a new body computer model and will then have to re-sync the new computer to your existing keys. But don’t rule out a poor earth or even a battery that is starting to show its age." + }, + { + "question": "What air-bags are in the 2019 Mitsubishi Triton GLX?", + "answer": "According to website howsafeisyourcar.com.au, this version of the Triton has side air-bags in both the front and rear seats. Fitting side airbags was a great move by ute makers and reflects the fact that these vehicles are being used both as family cars and as company cars where OH and S requirements require a high safety rating." + }, + { + "question": "Why is the Service Alarm going off in my 2016 Holden Colorado 7?", + "answer": "The alarm you’re seeing is the car’s way of telling you that it’s been working hard and needs attention sooner rather than later. The on-board computer will be monitoring all sorts of parameters including the engine oil level and condition and the state of the air-filter element. Either of those things (and a large number of others) could be the trigger for the alarm you’re seeing. But it could also be due to the transmission being heated to a point where the computer says enough, or even an actual problem somewhere in the driveline such as a low coolant level.The best thing to do is have the vehicle serviced as per its own request. The workshop might be able to tell you the cause of the alarm, but either way, maintenance is due. Towing a caravan places a lot of extra stress on the engine and transmission, while hot and dusty conditions also take their mechanical toll." + }, + { + "question": "Should I buy a 2024 Hyundai Kona Hybrid or a Kia Seltos Sport+?", + "answer": "CarsGuide tested the Kona Hybrid late last year (you can check out the review and video here) and came to exactly the same conclusion: That the car was great around the city, but lacked a bit of overtaking oomph at highway speeds.This will not be a problem for many owners who will possibly never need to overtake on a country road, but for those who do, perhaps there are better choices out there.Your comparison with the petrol Captiva is a valid one, too. On paper, this car had plenty of urge, but the power was all stacked way up in the higher rev ranges and required some forward planning when overtaking." + }, + { + "question": "How to fix a passenger indicator issue in a 1999 Saab 9-3", + "answer": "This wouldn’t be the first time a brand new globe or fuse has been found to be faulty straight out of the packaging. It sounds like a very long shot, I know, but it happens more often than you think. With that in mind, try a second globe and a second fuse to see if you’ve been a victim of this cruel mechanical joke.If both the globe and the fuse are good, then you have an electrical problem with either a broken wire, connector or the light switch itself. An auto electrician might be your best bet for a quick resolution." + }, + { + "question": "What are the luggage dimensions for the 2021 Skoda Karoq?", + "answer": "The length of the cargo area from the base of the back seat to the tailgate ion the Skoda is 756mm. The width of the cargo floor varies from 1445mm (at the back seats) to 1003mm (at the tailgate opening). With the rear seat in place, the Karoq has a cargo volume of 521 litres and, with the rear seat folded down, that jumps to 1630 litres." + }, + { + "question": "What are the black panels on the rear of my 2014 Holden Captiva LS?", + "answer": "The black panels you refer to are nothing more than a styling touch. The idea is to make the panels black so they look like they’re part of the rear window, therefore appearing to make the window wider and the whole car wider and lower. Does it work on a Captiva? Not really." + }, + { + "question": "Does the 2017 Nissan X-Trail have a CVT?", + "answer": "Bad news. That generation of X-Trail had a six-speed manual option on the base-model two-litre petrol, front-wheel-drive model and on the all-wheel-drive turbo-diesel. But if you wanted an X-Trail with an automatic gearbox, then it was a CVT or nothing." + }, + { + "question": "2008 Holden Barina dropping out of gear", + "answer": "A manual car that jumps out of gear is usually a case of a worn gearbox. As the internals and gear selectors wear over time, they become loose, allowing the vehicle to jump into neutral.The first check would be to see that the external linkage to the gearbox (a cable in the Barina’s case) is correctly adjusted and not about to fall apart. If that’s the case, you might find that the selector is not fully engaging each gear, and that’s why it’s jumping out of that gear. But beyond that, the problem is likely to be caused by wear inside the mechanical bits of the transmission." + }, + { + "question": "2004 Mitsubishi Outlander remote no longer synced", + "answer": "Ultimately, you may have to resort to a locksmith to have the key fob re-synced with the car. But before you do that, try this: Mitsubishis of this era often have a key fob with a lock and unlock button. While sitting in the car (or standing next to it) push both lock and unlock buttons down together. Hold them down until you see the fob’s LED flash three times. Then, push the unlock button for one flash of the LED. The LED should then flash another two times and you’re all set. The lock and unlock buttons should now work.It may not work with all cars, but it’s definitely worth a try. If it doesn’t, you probably have a Mitsubishi model where syncing has to take place via the OBD (On-Board Diagnostics) plug which requires a bit more know-how and the correct plug tools. That’s where your friendly locksmith or auto electrician comes in." + }, + { + "question": "Noisy pulley-belt in 2015 Volkswagen Amarok", + "answer": "It sounds like there’s not much left to change in terms of belts and pulleys on your vehicle. But did you change the relevant tensioners at the same time? Tensioners run on bearings which can start to seize up over time and kilometres, often contributing a squealing noise that is easily confused with belt-squeal. Also, simply changing the pulley on, say the alternator or the air-con compressor, will not cure the noise if it’s being caused by the alternator or compressor itself.Other things to check include the correct belt tension and the alignment of the belt (is it running truly between the pulleys, or attempting to run slightly sideways?) Don’t rule out a coolant leak that is getting on to the rubber belt and causing it to squeal." + }, + { + "question": "Faulty steering rack in 2010 Kia Cerato", + "answer": "It all depends on what you mean by faulty. If the rack has wear in it and isn’t as tight or responsive as it should be, then it will continue to wear out further (and eventually fail) but shouldn’t affect the car beyond that. If, however, you mean the rack is dangerously loose or about to break or come apart at some crucial point, you stand to destroy the car in a crash and perhaps injure yourself or someone else. Or worse.Fundamentally, there’s no margin for error with a car’s steering. If it’s not right, the car should not be driven at all and should be fixed properly before it hits the road again. Provided you can find a second-hand steering rack with no wear and in perfect condition, then it should be fine to use. But again, don’t take chances with any of this. And make doubly sure there’s no damage to the rack and its fittings such as from a previous crash. Ask yourself why the original car donated this second-hand steering rack in the first place." + }, + { + "question": "Electrical issues in 2020 GWM Steed", + "answer": "The light-bulb symbol is trying to tell you that you have a globe that has blown. But if that’s the case, the symbol should be lit the whole time, not just when you apply the brakes. I’d suspect a short-circuit of some kind, but I’d start with checking all the car’s earths. A bad earth can cause all sorts of random electrical mayhem to occur, including false alarms of the warning lights. That said, if the car has a blown head-light, try changing that to see if the warning symbol goes away for good.An auto electrician might be your best bet if the problem continues. Chances are, a good auto sparkie will have seen this very problem many times before." + }, + { + "question": "Gear box in my 2011 Nissan X-Trail is shuddering", + "answer": "The absolute best thing you can do now is get the car to an automatic transmission specialist. The shuddering could be caused by wear in the bands and clutches that control the gears or from damage or wear in some other part of the transmission or even somewhere in the rest of the driveline. It might even be a problem with the torque converter.The fact that the level of fluid had dropped suggests a leak somewhere in the system that also needs to be fixed. But continuing to drive the vehicle in this state is likely to cause further damage." + }, + { + "question": "The check engine light in my 2011 Mitsubishi Pajero won't turn off", + "answer": "There are literally dozens of reasons the check-engine light might illuminate in a car like the Pajero. Fundamentally, the car is trying to tell you something is not right with one or more of its systems, and that it needs attention. Those systems could include (but are not limited to) the ignition, fuel, emissions, exhaust, mechanical and cooling systems.Simply replacing random parts is a quick way to burn up a lot of money and still not fix the problem. I’m curious as to why you’ve assumed the problem is with the EGR system. And even if you’re right and the EGR system is causing the problem, you might find the fault is with the actual EGR valve or its coolant system, rather than the electronics that control and monitor it.Take the car to a workshop and have it electronically scanned to try to narrow down the cause of the check-engine light. The fault codes will have been logged by the on-board computer and are usually the only way to zero in on the actual problem. Even once that’s done and the problem fixed, there’s probably a separate procedure for switching the engine light off." + }, + { + "question": "How to replace windscreen wiper blades in my 2012 Holden Cruze?", + "answer": "This shouldn’t be a difficult job and it’s a good task to ease yourself into maintaining your own vehicle. The simplest way to do this is to replace the entire blade and spine assembly. This will cost more than replacing just the rubber blade, but is very easy with just one catch to unclip (where the blade pivots on the wiper arm) before the whole assembly can be removed and replaced. You can google tutorial videos on this take which take you through the whole process. It should take only a couple of minutes.If you’re really stumped by this, some parts stores offer a free fitting service for things like wiper blades. You may have to buy a new pair of blades to access this service, however. But if you watch the process and take note of how it works, you’ll be able to change your own blades in the future." + }, + { + "question": "2013 Isuzu D-Max has developed a shudder at low speeds", + "answer": "This sounds like a rear differential problem. The differential is designed to allow the inside and outside wheel of that axle to rotate at different speeds (which they need to do as the inside wheel describes a smaller arc than the outside wheel in a corner). If something goes wrong inside the differential, that function can be lost and the wheels try to turn at the same speed in corners. When that happens, the rear end will skip and jump about as the two rear wheels effectively fight each other.Limited-slip differentials (LSD) often have this problem when the clutches that control the amount of lock-up in the differential fail or become worn. At that point, similar jumping and clunking noises can be felt and heard. In some cases, a limited-slip differential can be restored to health with a change of fluid and perhaps an additive, but in other cases, the unit must be rebuilt.The rear differential in your D-Max should be the limited-slip type, but around this time, Isuzu made the LSD an option, so it would be worth checking. If it’s an LSD, a fluid change would be the first step towards sorting this problem." + }, + { + "question": "How do I find a fuse and relay position chart for a 2013 Mercedes-Benz E350?", + "answer": "Traditionally, Mercedes-Benz has taken the entirely logical step of printing a legend of the fuses and what circuits they relate to on the inside of the fuse box cover. By referencing this, you can quickly identify what each fuse does while you’re in there checking whether they’re blown or not.For some reason, however, sometimes Mercedes placed a paper diagram of the fuse layout in the boot with the jack and tools. So check there as well. The owner’s manual should also offer this information in the electrical section. If none of that works, you can Google the make and model and ask for fuse box information.Don’t forget, either, that there are often two fuse boxes in many modern cars; one under the bonnet and one under the dashboard or inside the glovebox." + }, + { + "question": "Transmission issues while towing a caravan with a 2015 Nissan X-Trail 1.6 DCI CVT", + "answer": "Actually, this is simply how a CVT operates. When you load the engine (and towing a caravan is a great way to do that) the transmission will switch to a lower ratio in order to keep the engine in its comfort zone and making enough power to keep everything moving at the speed at which you’ve set the cruise control. Because there are no set ratios in a CVT, this can sound a feel very alien when it happens. It's one of the things many people dislike about CVTs.When you turn off the cruise control and allow the throttle to return to idle, the car detects that the crisis is over and changes the ratio to allow the engine to slow down as less power is needed. And that’s why it all feels like it’s returning to normal. But, really, what you’re hearing and feeling is just the CVT doing its thing." + }, + { + "question": "The steering shaft lower spline to steering rack in my 2016 Holden Colorado RG7 Trailblazer is loose", + "answer": "You really can’t afford to take any chances with a car’s steering system. The thought of this crucial system failing even at low speeds doesn’t bear thinking about, so if there’s any play or looseness in the system, it needs to be diagnosed and fixed properly with new parts if necessary.Meantime, Loctite and other thread-locking products are designed to stop fasteners coming loose. These products are not designed to take up slack in worn parts and shouldn’t be used that way. Even if the thread-locker stops the fastening nut coming loose, it won’t do anything about the slack in the joint you’ve already noted." + }, + { + "question": "Electrical issues in my 2006 Nissan Navara", + "answer": "It sounds very much like your car has a problem with what’s called its clockspring. This is an electrical contact that allows the functions controlled by, or mounted on, the steering wheel to operate while still allowing the wheel to be turned. Over time, the clockspring wears and finally breaks which is almost certainly why you lost the cruise control and horn functions at the same time. It’s also why the airbag light has illuminated, as the broken connector won’t allow the computer to talk to the airbag in the steering wheel.Most workshops will be able to replace the clockspring, but unless you’re a competent mechanic, leave it to the experts as anything to do with an airbag requires utmost care and respect. Even the experts will disconnect the car’s battery before tackling any airbag issue." + }, + { + "question": "Does the 2016 VW Caddy 1.4 TSI use a cam-belt or cam-chain?", + "answer": "The VW 1.4 TSI engine uses a cam-chain rather than a rubber toothed belt which needs periodic replacement. As such, the cam-chain should last the life of the engine (and the rest of the car) but experience with this engine suggests that is not always the case and some early versions of this engine have required cam-chain replacement. The incidence of this seems a bit random, with no real pattern emerging with some cars going on to record normal mileages with no cam-chain problems.The car you’re looking at, however, is a later version, so should be less prone to this. But even so, make sure the car has a perfect service record as poor maintenance can shorten the life of the cam-chain." + }, + { + "question": "What would cause the fusible link for the starter motor in my 2018 LDV T60 Luxe to blow?", + "answer": "Conventional wisdom suggests that a fusible link failure is most likely to be caused by either an overloading of the circuit in question, or a short-circuit in that same circuit. The starter motor of a car (especially a modern diesel) consumes a lot of power to make it turn the engine over and that means a lot of load being placed on the electrical circuit. The fusible link is there to act as a fuse and sacrifice itself to prevent damage to the rest of the starter-motor system.Sometimes, the fusible link can blow by chance or if there’s a momentary spike in the power entering the circuit. If the link continues to blow after being replaced, then you need to start searching for a short-circuit or another problem with the wiring." + }, + { + "question": "How to replace windscreen wiper blades in my 2012 Holden Cruze?", + "answer": "This shouldn’t be a difficult job and it’s a good task to ease yourself into maintaining your own vehicle. The simplest way to do this is to replace the entire blade and spine assembly. This will cost more than replacing just the rubber blade, but is very easy with just one catch to unclip (where the blade pivots on the wiper arm) before the whole assembly can be removed and replaced. You can google tutorial videos on this take which take you through the whole process. It should take only a couple of minutes.If you’re really stumped by this, some parts stores offer a free fitting service for things like wiper blades. You may have to buy a new pair of blades to access this service, however. But if you watch the process and take note of how it works, you’ll be able to change your own blades in the future." + }, + { + "question": "How can I be sure I'm buying a Jaguar XE with the Ingenium engine not the Ford EcoBoost one?", + "answer": "Jaguar began the switch from the EcoBoost engine to the Ingenium unit in its cars late in 2015. In the XE model, however, that change didn’t occur until late 2017, so a car with a build date after that should have the newer unit. The problem is that a car sold in 2018 (by the time it arrived in Australia) could easily have been built sometime in 2017 and, therefore, could carry either engine. For the definitive answer on what engine a particular car has, the best idea is to check the car’s VIN with Jaguar Australia or a Jaguar dealership." + }, + { + "question": "2009 Holden Colorado check engine light and limp mode are coming on", + "answer": "I think you’re on the right track by concentrating on the information being conveyed by the crank-angle sensor. But the problem is more likely to be a stretched timing chain rather than a dud sensor. The V6 engine in your Colorado is notorious for this problem and, when it happens, it throws the camshafts out of synch with the crankshaft. When the crank-angle sensor and the camshaft-angle sensor can’t agree that the positions of the crankshaft and camshafts relative to each other are correct, the problems start.This lack of synchronisation is one of the things the crank-angle sensor is paid to look for and why it’s limiting engine speed or not allowing the engine to start at all. By clearing the fault code and disconnecting the crank-angle sensor, you’re stopping the error information being sent to the ECU and the ute starts first time (it’s probably taking a camshaft-angle reference when it can’t find the crank-angle information)." + }, + { + "question": "Fuel range on my 2023 LDV D90 goes up, not down, on long drives", + "answer": "Let’s start with the concept of a dealership charging for a problem that is probably a warranty claim in the first place. Warranty repairs shouldn’t cost the owner anything, so the dealership is skating on thin ice in the first place.But secondly, this doesn’t sound like a problem at all. In fact, I’d say it’s perfectly normal behaviour. What’s happening is that the car’s computer is looking at how much fuel the vehicle has used in the immediate past, and calculating how far you can go on the fuel you have left, at that rate of consumption. When you switch from stop-start running to highway driving, your consumption per 100km falls. When the computer notices this, it recalculates how far you can go with your reduced consumption, and the estimated range on the trip-computer goes up.Fuel range is the inverse of fuel consumption, when consumption goes down, range goes up. And since the car’s computer models the range based on your recent consumption rate, highway running will usually cause the range to creep up. Eventually the range will plateau and then begin to fall. When you hit the city, the range will begin to fall more quickly. The dealership should have been able to explain this to you rather than threatening to charge for taking a look at it." + }, + { + "question": "1976 Holden HX is missing gear changes", + "answer": "The old M20 four-speed transmission wasn’t exactly a sophisticated piece of equipment, but it was a pretty tough thing. In any case, this sounds more like a clutch problem. Wear or damage in the clutch can cause all sorts of difficult shifting, and the big clue here is that it will do so only when the engine is running, not when it’s switched off.You may find it’s a case of poorly adjusted shift linkages or a damaged shifter, but all the signs point to a broken clutch." + }, + { + "question": "Electronic issues in my 2023 Haval Jolion Premium", + "answer": "It sounds as though the car has a major computer glitch if it keeps issuing phantom warnings and won’t operate things like the cruise-control or the menu-driven functions. Australia’s consumer laws on this subject are quite clear and compel Haval to fix the problems as part of the factory warranty it offers with the vehicle.Don’t be tempted to let them get away with this. Make sure the problems have been logged with the dealership and with Haval (in writing) so that the problems will be treated as a pre-existing condition even if the warranty runs out down the track. If Haval refuses to fix a warranty problem, it is in breach of that same consumer law, at which point you can contact the ACCC who will make a judgment that can be legally enforced.An independent inspection of the vehicle by your state motoring club might be a good thing to have too, as it will prove that an independent body has identified the problems and that they really do exist." + }, + { + "question": "My 2024 Ford Kuga keeps warning me about high temperature", + "answer": "I’d agree that the problem is likely to be something to do with the on-board computer(s) that control the powertrain and other functions. If you’re certain that the engine is not running hot when it claims to be, the cause could be as simple as the sensor is faulty, but it could also indicate a computer problem. The same goes for the power-steering, although an electrical circuit that constantly blows its fuse suggests a short-circuit somewhere in the wiring or connectors.The code P1299 indicates that the car thinks the cylinder head temperature is too high, while P0118 suggests a problem with the sensor that monitors changes in the engine’s coolant temperature. Either way, this is a brand-new car, so it will be covered by the factory warranty. Make it Ford’s problem, not yours." + }, + { + "question": "Turbocharger in 2006 Volvo XC-90 smoking despite being replaced", + "answer": "The first thing to figure out is what type of smoke it is; oil smoke or fuel smoke. If the smoke is black, then it’s probably excess fuel that is being injected into the engine. If the smoke is a bluish-grey, then it’s likely to be oil smoke. The major causes of oil smoke are worn piston rings or valve guides and their seals. If it’s either of those thing, it will be a fairly major repair bill.But it would also be worth checking the crankcase ventilation system as this can cause an engine to smoke, too, and is a much simpler fix." + }, + { + "question": "Known issues with the four-speed automatic transmission in the 1996 Subaru Liberty wagon", + "answer": "Any vehicle of this age has to be approached on an individual basis. It’s likely to have covered a lot of kilometres by now, so any major (or minor) component could be well past its best.Any Subaru transmission that doesn’t shift properly or is slow to engage a gear or shudders under acceleration needs to be either investigated further or avoided completely. Don’t forget that the Liberty was all-wheel-drive, so that places extra strain on the transmission as well as making for a more complex arrangement if it does need to be repaired or replaced.In high-performance Subarus (such as the WRX) the transmission was something of a fuse if the driver got a bit over-enthusiastic, but in models like the Liberty, the four-speed automatic was a sound unit. When test driving the vehicle, make sure there are no thumps or vibrations when the gearbox shifts down, and try to shift gears manually. The gearbox should respond instantly to manual input, without any hesitation or noise." + }, + { + "question": "Isuzu MU-X transmission is dropping out of gear", + "answer": "The first thing to check is the fluid level in the transmission. Consult the owner’s manual for the correct method of doing this (sometimes the engine needs to be running and the transmission at operating temperature, in other vehicles everything needs to be cold, so this is important).Low transmission fluid can cause all sorts of problems with gear selection, flaring between gears and actually making the vehicle drive, so that’s why this is the first step. If the level (and the condition) of the fluid is fine, then you need to start looking deeper, and a transmissions specialist is probably your best bet there.The transmission is a sealed system, so any drop in the fluid level suggests a leak somewhere that needs to be fixed or the problem will return.Beyond that, running a transmission that isn’t behaving properly can cause damage to the unit itself, so continuing to drive the vehicle in this state is not a good idea." + }, + { + "question": "What is the ANCAP rating of a 2006 Mitsubishi Express?", + "answer": "As a commercial vehicle, the 2006 express van was not crash tested by ANCAP when it was released. These days, the van carries a one-star safety rating as a used car, based on real-world crash data.Fundamentally, the Express is an old design and doesn’t make use of many of the most basic safety features that passenger cars of the day had. The forward seating position also has an effect on crash safety and, if you look at newer van designs, you’ll often see that the front-seat passengers are placed farther back in the vehicle as a result. The bottom line is that there are better choices if crash safety is your major concern." + }, + { + "question": "Cost of fixing an oil leak on my Holden Trax?", + "answer": "This is one of those 'how long is a piece of string' questions. It all depends on where the oil leak is coming from and what is involved in fixing it. If it’s a simple loose fitting that can be tightened in a minute or two, then it won’t cost much. But if the leak is coming from a gasket that requires the entire engine to be removed and disassembled to replace, then the cost will be much, much more.Oil and coolant leaks can emanate from a huge number of locations on a modern engine, Sometimes just finding the source can take longer than actually fixing it. The best approach is to thoroughly clean the engine of all oil and gunk, and then drive it and keep checking until the oil reappears and track it back to the source." + }, + { + "question": "The gearbox in my 1998 Nissan Patrol TD45 only selects second and third gear", + "answer": "You could be looking at something internally wrong with the transmission, but the clue that this might be something simpler is in the way the engine will start in Reverse which, of course, it shouldn’t (for safety reasons). The suspicion would be that the relationship between the selector (inside the cabin) and the actual gearbox is somehow out of synch. So when the selector is telling you the car is in Reverse, it’s actually in Park or Neutral, which is why the engine will start.That might also explain why the car won’t select fourth gear; the position that actually coincides with Drive (or fourth gear) looks – from inside the cabin – to be the Neutral position. So, to check this, put the car in what looks like Neutral and, in a safe place, see if it moves when you give it some throttle.Failing that, you’ve got two separate problems. The first is the inability to select fourth gear (which could be a hundred things) and a failure of the safety switch which is allowing the engine to start in Reverse." + }, + { + "question": "The high oil level came on while driving my 2020 Mazda CX-8 diesel", + "answer": "Mazda (and other car-makers) have been having lots of problems with the oil level rising in the engines of some of their diesel models. The problem is caused by the Diesel Particulate Filter attempting to regenerate itself. In an ideal world, these diesel vehicles would be driven for at least an bour or so at freeway speeds at least once a month. That would get the exhaust system hot enough for the DPF to regenerate on its own (burn the contaminants from the exhaust to ash and expel them, basically).But in cars that don’t see this sort of use and are more commonly driven around the suburbs at moderate speeds, the exhaust never gets hot enough for this to occur. So, the solution has been to inject extra diesel into the engine to make the exhaust hotter and, therefore, get it all to a temperature where DPF regeneration can occur. The problem is that some of that diesel can get into the sump of the engine where it dilutes the engine oil. And that’s why you’re seeing the level rising on the dipstick over a period of weeks and months.Diluted engine oil is bad news because it may not lubricate and protect the engine as well as non-polluted oil. The warning light you’re seeing is telling you that you might be at that point and that an engine oil change is probably a good idea, even if the service interval hasn’t been reached yet. Just draining some of the contents of the sump away is not the answer as the oil is already diluted by the diesel." + }, + { + "question": "Why can I hear a loud fan when I stop my 2022 LDV T60 Luxe?", + "answer": "It’s not a problem and is actually completely normal. What’s happening is that the car’s computer is detecting that the engine or transmission (or both) are hot enough that they need a little extra cooling. That’s why the electric fan comes on. It stays on for a minute or so after the engine is shut down to try to bring down temperatures a little more in anticipation that you may return to the car and restart it in the next few minutes.It’s not that the vehicle is overheating, but modern cars are all about efficiency and thermal management is a big part of that. The fan is more likely to come on if you’ve just spent a few minutes idling at a red light or driving slowly through a car-park to your eventual parking spot. Low (or no) speeds mean there’s little to no air passing through the car’s radiator, so the fan switches on to create some airflow of its own." + }, + { + "question": "Why is the engine light on in my 2010 Holden Commodore", + "answer": "There are literally hundreds of things that can cause a check-engine light in a modern, computer-controlled car. A problem with the ignition, fuel system, emissions-control system, air-intake, lubrication, cooling and much, much more can cause this light to illuminate.The best way to proceed is to have the vehicle electronically scanned. That way, the computer can tell the mechanic where the problem is and, hopefully, precisely what’s causing the check-engine light to flicker on.For the record, however, a common fault with the V6 engine in this series of Commodores is a stretched timing chain that the computer interprets as incorrect valve timing (which it is). Plenty of owners of this model have discovered this as the cause of their check-engine light." + }, + { + "question": "Engine issues in a 2009 Mitsubishi Triton diesel", + "answer": "This sounds like a case of a split fuel pick-up pipe in the fuel tank. When the tank is full, the split in the pick-up is covered by fuel, so the pump works normally at supplying the injectors with fuel. But when the level in the tank falls, the split is exposed and the fuel pump suddenly finds it’s much easier to suck air rather than fuel. And engines don’t run too well on just air.This could be interpreted by a scan-tool as a fuel leak, so a check of the tank’s pick-up tube seems like a good place to start looking. Any actual fuel leak large enough to cause this problem would, presumably, be visible, but it’s worth a check of the fuel rail and return lines as well. Failing that, you could have a dud sensor that is telling the computer there’s a fuel shortage and sending the car into limp-home mode to protect the engine (which would also explain the loss of power). It would also be worth checking to see that the new Suction Control Valve (SCV) is working properly, even though it's brand new." + }, + { + "question": "Issues towing a 2150kg caravan behind a 2021 Isuzu MU-X", + "answer": "Even though your caravan is not at the towing limit of your vehicle, more than 2000kg still puts a pretty big load on the Isuzu’s engine. And that, simply, put, is why it’s using its gearbox to keep the engine happy and revving at the appropriate speed to safely make the power and torque you require to move that caravan at highway speeds.The short answer is that you won’t be hurting the engine by allowing the gearbox to determine what gear it needs to be in. Quite the contrary, and over-riding the transmission to force the vehicle into a too-high gear would, indeed, damage things by overloading various components.Short of fitting a more powerful engine, there’s not a lot you can do about this. After all, you’ve taken a two-and-a-bit tonne vehicle and more than doubled its weight (with the caravan) meaning you’re asking it to do twice as much work with the same engine. Fundamentally, you can’t beat physics." + }, + { + "question": "Engine oil is getting in the radiator of my 2016 Holden Cruze", + "answer": "The first conclusion many mechanics will arrive at is that the engine’s head gasket has blown, allowing the oil and coolant to mix. Have a look at the dipstick. If the engine oil is milky, then this is a very real possibility. Perhaps when the cylinder head was replaced, the gasket has not sealed properly.But if the oil cooler was replaced because it was leaking into the radiator (which is pretty common) then you might find that the oil you’re still seeing is just residual oil from the previous failure, and not a problem at all. Even so, it would be wise to replace the coolant and flush the system to try to eradicate all traces of the old oil.A workshop can perform a chemical-based test to see if the head gasket is leaking. It’s worth the relatively small cost to rule this out and begin to look elsewhere." + }, + { + "question": "Are there problems or repair expenses to be aware of when buying a 2014 Mercedes-Benz C250", + "answer": "The service intervals for this model were every 15,000km or 12 months, so the fact that so many for sale have the same mileage showing is more likely to be a coincidence or the fact that at 10 years of age, most owners have been covering the national average of about 13,000km per year.Some cars that need timing belt replacements often hit the second-hand market all together as the owners try to avoid the cost of this, but the engine in your car has a timing chain which should be good for the life of the vehicle.Other factors contributing to the pack-trade-in phenomenon include psychological barriers like a mileage of 100,000km recorded and the age of the car. In this case, the car’s 10th birthday might be the catalyst for the mass selling." + }, + { + "question": "My 2007 Toyota LandCruiser is using a lot of coolant", + "answer": "Coolant leaks can be very tricky things, often starting at one point and then running down a hose, bracket or wire to drop on the ground where you’re not looking for them. If you definitely can’t find a leak, however, you need to start looking for another problem which could even be a leaking head gasket which is allowing the coolant to enter the engine’s cylinders.The first thing I’d do, however, is change the radiator hoses., If they’re flattening out when the engine is running, that suggests they’ve collapsed internally and are unable to cope with the suction created by the engine’s water pump (which circulates the coolant around the engine). Even if the hoses look fine, they can be damaged inside and, left this way, can cause a blockage in the cooling system which can lead to the engine overheating. Perhaps this is already happening, and allowing the boiling coolant to escape the system via the pressurised radiator cap or the overflow system." + }, + { + "question": "Why am I being told that I don't need to have my car's CVT transmission fluid changed?", + "answer": "This goes against everything we were told a generation ago about the transmission fluid in automatic gearboxes. In the old days, bits of clutch and metallic band would wear off the internal parts of the transmission, requiring the fluid to be changed to avoid this dross doing damage to the actual transmission.The theory is that with today’s better transmission designs, materials and precision engineering, this is not going to happen and the vehicle can use the same transmission fluid for its entire operational life. Maybe it can, maybe it can’t, but I’m with you in being a bit confused about it all. My preferences (and that of many transmission specialists) is that even in a sealed-for-life transmissions, you won’t be doing any harm by replacing the fluid at sensible intervals. And if you do happen to flush out some rubbish in the process, the expense might be well worth it.Bear in mind there are two types of fluid change. The cheapest is simply a case of emptying the transmission’s pan and adding enough new fluid to take the level back to where it should be. The second, more expensive, option is what’s called a flush. In this case, the fluid in the gearbox is changed, as well as all the fluid in the lines, coolers and other plumbing around the car.The only catch with this would be if Nissan regards a fluid change as some kind of tampering and takes the view that this would void any factory warranty. So check with Nissan first. The correct type of fluid for your car’s CVT is also crucial." + }, + { + "question": "What can I drive on red P-Plates?", + "answer": "The NSW government website advises that you must not drive a high performance car on red P-Plates. But that’s hardly the case for a 2007 Outlander, so you should be fine. The catch is that you must also only drive cars that feature the type of transmission you took your test on. So, if you took your test in an automatic or clutchless manual car, then the Outlander you drive unsupervised must have the same transmission type, and not have a conventional manual with a clutch pedal." + }, + { + "question": "Why does my speedometer go so high if the car can't go that fast?", + "answer": "It’s a bit silly, isn’t it? There’s absolutely no reason for a speedo in an Australian delivered car to read to 260km/h, particularly in a car that would never manage to gain that much velocity without the help of a mine-shaft. There’s no ADR requirement for it, either, so it’s probably a hang-over from other markets where average freeway speeds are much higher than they are here. In Germany, for instance, where there are still unrestricted sections of autobahn, the 200-plus-km/h speedo makes more sense.You’re probably right when you suggest this is all a one-size-fits-all approach by Mazda (and many other car-makers) who can save a few dollars by making only one speedo calibration and fitting it to cars for every market. More recently, a lot of cars have both a conventional and a digital speedometer fitted. Many owners have come to rely on the latter for clarity. My preference is for an analogue (needle) speedometer that has 100 or 110km/h at the 12-o’clock position on the dial." + }, + { + "question": "Where can I find brake caliper repair kits?", + "answer": "You have a couple choices here. You can either go to a brake specialist or a general spare parts store, both of whom should have what you need, or will be able to order it for you. If it’s not on the shelf, metropolitan stores can generally have the parts for you the next business day. If you can wait a little longer, there are plenty of online sites that also sell the repair kits you need. Some of these sites might allow for local pick-up, but the majority of orders will be mailed to you.Just make sure if you go down the latter route to use a secure payment system that will refund your money if the parts never turn up. Also, local (Australian) online stores will likely have a faster turnaround than overseas sellers, regardless of any price difference. If you do shop overseas, you’ll also need to decide whether you want the faster (more expensive) shipping option sometimes offered." + }, + { + "question": "Are there known transmission problems with the 2015 Holden Cruze?", + "answer": "The most problematic of the Cruze transmissions were the six-speed automatic fitted to Cruzes built between 2011 and 2013. Holden actually instituted a special repair program for owners of these cars and extended the warranty period on those that had been repaired under the terms of that program.The 2015 car you’re looking at should not have these problems, but the Cruze itself was plague by a long list of other faults including oil and coolant leaks, overheating, cracked cylinder heads and more. To be fair, the later the build date, the less likely the problems were to occur, but any Cruze needs a careful, independent inspection before money changes hands." + }, + { + "question": "Is something wrong with my 2016 Mitsubishi Lancer's air-conditioning?", + "answer": "There’s nothing wrong with your car, Regina, this is just the way a car’s air-conditioning works. And yours is behaving completely normally.Although the fan will blow air when the car’s engine is stopped, the actual air-conditioning (which is what makes the air cold) needs the engine to be running to power the AC’s pump. Without the car’s engine, the AC pump won’t work and the air coming out the vents won’t be cold. When you start the engine, the AC pump suddenly has the power it requires and the air gets cold. That’s just how it works." + }, + { + "question": "Issues starting my 2002 Ford Courier GL", + "answer": "If the vehicle is running at all, then the fuel pump is working, It’s that simple. And while you’ve changed the pump twice in recent times, have you also replaced the pick-up tube that dangles from the pump and reaches down into the deepest depths of the fuel tank?Sometimes, these tubes can split (and the split can be hard to see) allowing the pump to suck air rather than fuel if the split is exposed. Which could mean that your car, when parked on a slope sufficient to cover with fuel the split in the pick-up, started no problem. But, when parked on the flat and the fuel in the tank allowed to pool away from the pick-up tube, the split was exposed and the pump was sucking air again. It sounds like a long shot, but it has definitely happened before today." + }, + { + "question": "2013 Volkswagen Amarok transmission is vibrating between gears", + "answer": "You need to get this vehicle to a transmission specialist right away. There’s clearly something not right either mechanically or electronically with the gearbox, and continuing to drive it in its wounded state is a big chance to cause more damage than has already been done.Any vibration in an automatic transmissions suggests either torque converter or internal problems. It may already be too late for your vehicle, and the damage may already be done. But the sooner you get to a specialist, the less expensive, permanent damage will be done." + }, + { + "question": "My 2019 Mitsubishi Triton won't reverse up an incline", + "answer": "If you had a loss of drive in every gear, the suspicion would be that the transmission is low on fluid or the torque converter is not working properly. But if it’s only reverse gear that is playing up, the chances are that the bands or clutch pack that locks the transmission into Reverse is allowing the gears inside the transmission to spin without actually transferring torque to the output shaft (and thence to the wheels).That said, there could be other internal problems that could cause this, so a visit to a transmission specialist is the best advice. Don’t delay it either, as continuing to drive the vehicle in its current state could do more damage to the transmission." + }, + { + "question": "Trouble pressing the brakes in my 1999 Range Rover", + "answer": "Like most cars, the Range Rover has vacuum boosted brakes. This vacuum assistance helps you apply enough physical pressure to the brakes to pull the vehicle up. Without this assistance, the brakes require much more input from the driver. In many cases, this can make the pedal feel like it has gone hard or stiff.The danger is that, in an emergency, you may not be able to apply enough pressure on the brake pedal quickly enough to avoid a crash. So this needs to be sorted immediately. A loss of brake assistance can be caused by a leak in the vacuum system or a failure of the booster unit itself." + }, + { + "question": "Is it normal for the back of my 2022 Mitsubishi ASX to sway and bounce on bumpy roads?", + "answer": "It all depends on what you call bouncing and how you define bumpy country roads. But one thing’s for sure, if the car really is leaping about more than it should, it has nothing to do with the fact that the engine is in the front. Don’t accept that sort of nonsense from anybody; a modern car should be balanced to drive and that’s that.There has to be a degree of movement over bumps – that’s why cars have suspension in the first place - otherwise, they’d be very uncomfortable to ride in. But excess movement means there’s either a problem with the suspension itself (bushes, ball-joints or maybe even the springs themselves) or the shock absorbers aren’t doing their job by controlling and arresting the normal movement over bumps.Again, though, it’s important to set parameters for what’s normal and what’s not. The parlous state of this nation’s country roads at the moment means it’s possible to encounter some truly momentous bumps and potholes, many of which are enough to damage a car’s suspension, not just test its limits. Meantime, start with a check of the shock absorbers and work from there. If they’re worn out or tired, they can certainly allow more movement than there should be." + }, + { + "question": "Why is the RAV4's 2.5 litre engine more economical than the 2.0 litre?", + "answer": "It all sounds a bit counter-intuitive, doesn’t it: That a smaller engine could use more fuel thana larger one? But, in fact, it’s all down to the hybrid driveline in the 2.5-litre version of the RAV4. Because the hybrid version also has an electric motor to help propel the vehicle, the petrol engine has less work to do. So, it uses less fuel, particularly on the official test cycle that determines these numbers.In fact, in the hybrid RAV4, the petrol engine isn’t even running a lot of the time, especially in stop-start traffic. The electric motor can draw from the batteries on board to get the vehicle rolling, and when it’s slowing down, the electric motor recharges those batteries for the next green light. And when the car is running on electric power, it’s not using any petrol at all.By contrast, the non-hybrid RAV4 is running its petrol engine the whole time (apart from when it’s at a complete standstill). And that, in a nutshell, is how a bigger engine can use less fuel than a smaller one in the same make and model." + }, + { + "question": "The mirrors on my 2019 Great Wall Steed keep turning themselves back to face the car when I turn it off", + "answer": "Believe it or not, Steven, this is not a fault with the vehicle at all and something it’s actually designed to do. The theory is that by automatically swinging the exterior mirrors close into the car when parked, there’s less chance of a passing car or truck smashing the mirror.This technology has its origins in Europe where roads are narrow and parking is a bit more relaxed than it is in Australia. Even so, it’s no bad thing to have happen when you leave the car unattended.So, while there will be a fuse that controls this circuit, our advice is to leave it alone and let the mirrors do their thing. Replacing an exterior mirror on a late-model car is never cheap. As long as the mirrors fold out to their normal position each time you start the car, there’s absolutely nothing wrong with your Great Wall." + }, + { + "question": "Tyre pressure issues in my 2024 Isuzu MU-X", + "answer": "The minimum recommended tyre pressure for your car is 230kPa. That’s equal to about 34psi in the old money. Bear in mind that’s the minimum Isuzu recommends. So 210kPa is definitely too low.But don’t be tempted to use the tyre’s appearance as a guide to it inflation pressure. Most time, you won’t visually pick a deflated tyre until it reaches below 20psi, at which point it’s already dangerously low. Even parking on a sloped piece of road can make a tyre look underinflated thanks to the weight of the vehicle distorting the tyre’s sidewall.Using 230kPa is the minimum, you’d definitely increase pressure if you were towing a trailer, were fully loaded or travelling at freeway speeds on a hot day. And don’t be too trusting of your tyre gauge if it’s throwing up low readings all the time. Check it against another gauge to see if there’s a discrepancy. And don’t be at all be tempted to trust the tyre pressure gauge at a service station. The modern, automated tyre inflaters are better, but the old hand-held ones are constantly left out in the weather, thrown on the ground and run over by fuel tankers." + }, + { + "question": "Will Mitsubishi assist in fixing a blown head gasket in my 2004 Mitsubishi Challenger", + "answer": "Under Australian Consumer Law, all brand-new cars sold here must come with a factory warranty, but it’s up to the manufacturer where to set the time and distance limits for that model. But even the most generous car-maker isn’t going to apply a warranty to a car that is now two decades old and has covered goodness knows how many kilometres.For reference, most new-car warranties now cover a vehicle for between five and seven years. You will sometimes find a manufacturer will help out with some of the cost of repairs if the vehicle is only slightly out of warranty (and then, usually on a pro-rata basis). And that will only ever happen if the vehicle is question has an absolutely perfect service record.If your engine has multiple problems, the best advice might be to look for a good, tested second-hand engine and replace the whole thing." + }, + { + "question": "When should I replace the timing chain on my 2019 Ford Ranger Wildtrak?", + "answer": "Good news. Instead of a rubber toother timing belt, the engine in your Ranger has a timing chain. While the rubber belt type generally requires periodic replacement, the timing chain in your car should last the life of the engine." + }, + { + "question": "My 2018 Haval H2 is overheating", + "answer": "A faulty transmission oil cooler, which uses the engine’s radiator and coolant, could definitely mix oil with coolant. And while that could lead to overheating as the coolant fills the transmission, you’d also probably notice the transmission dying a not-so-slow death due to coolant polluting the lubricating transmission fluid. But it’s less likely to pressurise the cooling system to the point where the oil-and-water mix exits through the expansion bottle.Much more likely is that the coolant system is being pressurised by the combustion of the engine. If the cylinder head has been checked and the gasket replaced (assuming it was all done properly) then the pressurisation is probably coming from somewhere deeper in the engine’s crankcase. You need to check the cylinder bore for splits or cracks and take it from there.Before doing anything, though, check the date of first registration of your car. If it was first registered after October 1, 2018, then it is covered by Haval’s seven-year/unlimited-kilometre warranty. If it was prior to that, then it would have come with a five-year/100,000km warranty which, technically, will have expired. Even so, it would be worth contacting Haval’s local customer service division to see if the company is open to helping with repair costs given the vehicle is only just out of warranty. This presumes, of course, that the vehicle has been serviced correctly and at the appropriate intervals." + }, + { + "question": "My 1997 Toyota Prado GX will crank but not start", + "answer": "Before you buy more parts that may or may not fix the problem, have the vehicle electronically scanned. This is by far the most cost-effective way of finding out what’s wrong and then being able to tackle the actual problem. You could spend weeks and months, not to mention hundreds and thousands of dollars, replacing random parts that have no relationship to what’s causing the engine to refuse to start.There are literally thousands of reasons for the symptoms you’ve noted, so try to finding the root cause before committing to more replacement bits and pieces." + }, + { + "question": "My 2015 Holden Colorado isn't starting", + "answer": "The starter motor would be a very good place to start looking for the problem. If the battery checks out (and that presumes you’ve load tested it, not just run a voltmeter across its terminals) and the addition of a second jump battery only just turned the engine over, then, the starter motor is a likely suspect.But don’t forget things like a poor earth somewhere on the car or a dodgy ignition or starter button. Once the engine is running, check the power going into the battery. You should be looking at between 13.2 and 14.5 volts going into the battery with the engine running if the alternator is pulling its weight.Just because the battery indicator is showing green, does not mean categorically that it’s in good health. It can produce a surface charge that might show 12 volts with no load on it, but can fall to its knees when you load it up with the starter motor." + }, + { + "question": "Problems with the start button in my 2013 Land Rover Range Rover Vogue", + "answer": "If this was just a case of the engine not starting every now and then, I’d be inclined to look at the starter motor and, in particular, its solenoid. But since the starter-stop button also sometimes refuses to switch the engine off, it sounds very much like the button itself is faulty.You can remove the button and clean the electrical contacts with a cleaning spray, or simply swap the switch for one you know works perfectly." + }, + { + "question": "2006 SsangYong Kyron 270 won't start without a spray of starting fluid", + "answer": "The fact that the engine starts with starter fluid suggests that there’s something wrong with the fuel pump system that is not getting fuel to the injectors in sufficient quantity to start the engine. Air in the fuel rail can cause this problem, so the first step is to bleed the injection system to remove any air.Does the problem only happen when the engine is cold? If so, you might have a problem with the engine’s glow plugs. These are designed to pre-heat the combustion chambers to allow the diesel to ignite in a cold engine. But starter fluid can be a lot more volatile than diesel and doesn’t need glow plugs to set it off. Which could be why it will start on the fluid, but not normally.From there, you need to look at things like the injectors themselves, fuel filters and leaks anywhere in the system that could be allowing the fuel pressure to bleed off between starts." + }, + { + "question": "Pulsing in my 2003 Holden VY Berlina when braking", + "answer": "You were on a pretty good bet that the problem was a case of warped brake rotors, but it seems new rotors have not fixed the problem. In which case, you need to start looking deeper into the suspension and front end of the car. There could be a worn bush or ball-joint, or perhaps something in the steering needs tightening or replacing. A slightly bent stub axle could also cause this. Make a note of whether it happens in corners (left or right) under light or heavy braking or even when accelerating. This information will help a mechanic diagnose the problem accurately.But don’t ignore this as the problem will only get worse as whatever is worn becomes more worn. Eventually, you’ll have a car that shudders all the time and is unsafe to drive." + }, + { + "question": "Are there known problems with the 2018 Volkswagen Polo's dual-clutch auto?", + "answer": "Some owners have had a great run with this transmission, others not so much. Highway driving will be kinder to the unit, and a lot of city driving will be harder on it (although the DSG gearbox is by no means alone there).The main wear issues are with the clutch-packs that control the transmission. These can wear prematurely and require costly replacement. Any shuddering when taking off from rest is the first sign that this process has already started.It’s possible to read too much into it, but it remains that VW itself dumped the DSG for a conventional torque converter for some of its Australian models, including the Polo, in 2021." + }, + { + "question": "How do I reset the front passenger window of my 2010 Holden Captiva?", + "answer": "The most common way to do this is to lower the window completely via the button, and hold the button down for an extra five seconds. Then, close the window fully with the up button, and hold that for another five seconds. Usually, this will reset the windows so that the body computer knowns where they are and can operate the automatic up and down functions correctly.In some cars, you can achieve the same by standing next to the car and holding the locking button down on the key fob for 30 seconds. If that doesn’t work, try the unlock button for the same 30 seconds." + }, + { + "question": "2006 SsangYong Kyron 270 won't start without a spray of starting fluid", + "answer": "The fact that the engine starts with starter fluid suggests that there’s something wrong with the fuel pump system that is not getting fuel to the injectors in sufficient quantity to start the engine. Air in the fuel rail can cause this problem, so the first step is to bleed the injection system to remove any air.Does the problem only happen when the engine is cold? If so, you might have a problem with the engine’s glow plugs. These are designed to pre-heat the combustion chambers to allow the diesel to ignite in a cold engine. But starter fluid can be a lot more volatile than diesel and doesn’t need glow plugs to set it off. Which could be why it will start on the fluid, but not normally.From there, you need to look at things like the injectors themselves, fuel filters and leaks anywhere in the system that could be allowing the fuel pressure to bleed off between starts." + }, + { + "question": "How much would it cost to convert my 1977 Ford F100 back from gas?", + "answer": "Converting big, thirsty vehicles like the F100 to run on LPG was a pretty common thing a few years ago. Then the pump prices of LPG and petrol become close enough that there wasn’t really the cost advantage to be had with an LPG conversion. Couple that with the cessation of local car production (which also spawned a few factory LPG cars) and suddenly, LPG had disappeared into the shadows a little.It shouldn’t have, as LPG is plentiful in Australia and could have been our alternative to diesel had the industry been developed correctly, the advantages marketed properly and the Federal Government taken a less than greedy view of selling the stuff overseas cheaply while taxing it heavily here. Meantime, anybody who bought a diesel instead for the running costs must be looing at diesel prices now and be wondering if they made the right call.Anyway, the vast majority of these LPG conversions were to what’s called dual fuel. That is, the vehicle can run on LPG or, at the flick of a switch, on normal unleaded. But some cars were converted to be dedicated LPG runners and couldn’t use ULP at all, which I’m assuming is what you have.This makes the car less attractive to some buyers, but as fuel prices creep upwards, maybe the allure of LPG will make a comeback. Certainly a big, heavy truck like an F100 has more to gain by running on LPG than a smaller, lighter vehicle.It is possible to convert the F100 back to run on petrol, but you’ll need to find all the original fuel system components including a tank, fuel pump, lines, filters and the appropriate carburettor. Then you need to decide whether to leave the LPG tank in place and convert to a dual fuel set-up, or ditch the LPG altogether for ULP-only running. Either way, you could be up for a couple of thousand dollars or more by the time you’re done. Which then begs the question whether that will then add the same amount to the vehicle’s asking price." + }, + { + "question": "Is a failed transmission in a 2018 Isuzu D-Max covered by warranty?", + "answer": "Isuzu lifted the warranty on its vehicles to six years/150,000km for all utes sold after May 1, 2019. Unfortunately, it sounds like your car was on the road in 2018, which means it was covered by a five-year/130,000km warranty. Although you haven’t yet covered 130,000km, the vehicle is more than those five years old so, technically, the problem is not covered by warranty.However, I think it would be worthwhile contacting Isuzu Australia’s customer service division and pointing out the car’s service history and its mileage. Isuzu may then decide to help with the cost of repairs on a pro-rata basis given the circumstances. It is not obliged to, of course, but it’s definitely worth asking." + }, + { + "question": "Is a 2008 Lexus LS600hL a good buy?", + "answer": "Big Lexuses, like a lot of high-end luxury cars, have a habit of depreciating quickly, making them great second-hand buys. Like any complex vehicle, of course, there’s plenty to go wrong, although Lexus electronics seem a lot better than a lot of the competition’s.As for the battery packs, it’s conceivable that a 2008 model LS400h could be getting to the point where it’s battery pack does, indeed, require replacement. But having talked to a few limousine operators who run hybrid Lexus cars, some of them rack up huge distances on the original batteries.In any case, hybrid cars are now beginning to land in recycling yards faster than their batteries are wearing out, so there’s a relatively good supply of second-hand battery packs if the worst comes to the worst. There’s no hard and fast rule for the lifespan of the batteries in a Lexus, so the best bet is to have the car inspected carefully before committing to the purchase. The money spent on an inspection might be a really, really good investment." + }, + { + "question": "Idling issues in my 1994 Holden Apollo", + "answer": "Many engines lose rpm when they are sitting at a hot idle. The problem could be with the fuel or ignition systems, but could also be a stepper motor that either needs to be replaced or reset (to re-establish the correct idle speed).The oil light will be flickering because the sensor is telling the computer that there’s not enough oil pressure being generated to lubricate the engine properly. In turn, that’s because hot oil is thinner than thick oil (which means less oil pressure) and the amount of oil pressure generated is directly linked to how fast the engine is running. Hot (thin) oil plus a slow idle, means a dangerous fall in oil pressure.If the oil pressure light goes out when you rev the engine a little, it will probably be okay, but don’t drive it like that for too long. Once the idle speed is reset, the oil light should not flicker on again. If it does, change the engine oil to a thicker (higher viscosity) specification." + }, + { + "question": "What is a fair price for a 2012 Skoda Octavia with 184,000km?", + "answer": "In most cases, engine life has far more to do with long-term service and maintenance than anything else. A new vehicle with the correct preventative maintenance and servicing can easily cover 200,000, 300,000 or even 400,000km before major work is needed. But the same car with patchy maintenance might last only a fraction of that distance before it needs major engine work. So the service record is where to look first when considering a particular vehicle.The type of driving the vehicle has done is also important. A car that has spent all its life in stop-start, gridlocked traffic will rarely cover the same distance as a car that has been used for highway driving where it’s in a high gear and just idling along. So try to find out about the car’s ownership history, too.The price of the car you’re looking at seems to be at the high end of things for this year and mileage, but not by a whole lot. Certainly, most sellers post a price higher than they will take to allow for some haggling room during negotiations." + }, + { + "question": "How long is too long of a delay when ordering a car?", + "answer": "You’ve kind of already answered your own question by saying that you’ve already waited a year for delivery. Saying no to this one and ordering another might see a similar delay and you’d be back to square one. And a year older. Like many brands, Isuzu deliveries were adversely affected by global supply-chain problems and the world shortage of silicon-chips needed to make on-board computers work.There are two issues with a car with last year’s build date. The first of these is that the motor trade uses the year of manufacture when calculating retained (trade-in) value. So, if you don’t plan to keep the car long before trading it in, then maybe that’s a concern. If you plan to keep it for 10 years or so, then an extra birthday will have very little affect on its trade-in value by then. This is something you might be able to negotiate on with the dealership you’ve purchased fromAs for warranty, Australian Consumer Law states that motor vehicle warranties start form the date of first registration, not the build date. So even though the car might technically be six months old when you get it, the factory six-year/150,000km warranty will start from the day it’s delivered to you as a brand-new vehicle. The exception to this is if the car was originally a dealer demonstrator, when the warranty would start form the time it was registered by the dealership. If that’s the case, this should be reflected in the purchase price as it’s no longer a brand-new car you’re buying." + }, + { + "question": "2015 Ford Ranger XLT 3.2 is going into limp mode on hot days", + "answer": "A modern car like the Ranger has a heap of sensors that warn the on-board computer of something that’s getting too hot, causing the car to enter limp home mode to avoid further damaging itself. That means you could be looking at a problem as varied as the condition of the radiator and its plumbing, the intercooler, coolant pump, the EGR valve and more. Perhaps it’s a simple case of low coolant triggering the limp home. Certainly, these engines can lose coolant if the EGR valve is damaged or leaking.But then you can also move along to the driveline, because a too-hot transmission will also trigger a limp-home situation. Is the transmission cooler working properly? Does the transmission have the correct quantity of fluid in it?Start with the basics and don’t be afraid to give the car an electronic scan as the fault codes it has logged could be a big clue in what component is causing the grief." + }, + { + "question": "2019 LDV T60 Trailrider is lacking power", + "answer": "The first question is have you tried changing the setting on the throttle controller? The U4 setting on this unit is slightly towards the lazy side of throttle response. Maybe a switch to U8 or U9 will give the throttle response the perkiness you are looking for.A poor quality snorkel can definitely impede airflow and, therefore, power production, but so can a poor tune, dirty fuel filter, worn injectors, worn fuel pump, a blocked DPF, gummed up intake manifold and about a thousand other things. Is the turbocharger working properly and all the associated plumbing tight and leak-free? This can also cause a loss of power due to lost turbo-boost.You really need to have a fiddle with the throttle controller to determine whether the problem as you see it is a lack of throttle response or, indeed, a lack of performance in an outright sense. For the record, 11.1 litres per 100km is not, depending on how and where you drive, unusual for this vehicle." + }, + { + "question": "Acceleration issues in my 2013 Range Rover Evoque SD4", + "answer": "The reason the scan threw up a camshaft phasing problem is because the belt has stripped and allowed the camshaft timing to become way out of synch. This is also why the engine lost power and wouldn’t restart in the first place.Simply replacing the timing belt won’t fix it, as the engine’s original camshaft timing has to be restored for the engine to ever fire again. There’s a specific method to do this, but pretty much any mechanic will be able to retime the camshaft and get you going again.If the engine is retimed and still won’t fire, there’s a chance the stripped belt has allowed internal damage to the engine which may need a full rebuild. You could be looking at bent valves, cracked pistons and more." + }, + { + "question": "Transmission in my 2023 Great Wall Cannon ute is not changing up", + "answer": "You’re dead right that this is a serious problem. Not being able to accelerate briskly when pulling out in traffic (for instance) is a huge risk to you and other road users.The problem could be a simple adjustment issue, an electronic glitch or a major mechanical issue, but whatever it is, it needs to be fixed before you try to drive anywhere else. But here’s the good news: This is definitely a warranty issue, so make sure it becomes Great Wall’s problem, and not yours." + }, + { + "question": "Wheel rattle on my 2012 Suzuki Alto", + "answer": "There are a lot of things that can cause a rattle in the front end of a car on a rough road. Fundamentally, there’s something that’s loose and that’s causing the rattle as the suspension moves up and down on the uneven road. When you touch the brakes, everything compresses and tenses up either under the strain of slowing the car or because more weight has been thrown on to the front suspension. At that point, whatever is loose tightens up and the rattle goes away.Start with the basics. That means bushes, ball-joints, springs, dampers, wheel bearings and the brakes. A mechanic will be able to do a quick inspection and locate what’s loose and what needs replacing. But don’t ignore it, as anything loose in the front end of a car is a serious safety issue. It could be something as simple as a loose brake backing plate, but even a worn bush or ball-joint is not difficult or expensive to replace." + }, + { + "question": "Finding replacement door and panel for 2016 Nissan Elgrand", + "answer": "Because the Elgrand was not officially imported into Australia by Nissan, parts can be a bit difficult to obtain. Mechanical bits are not such a problem as the Elgrand used mostly Nissan Maxima or Altima mechanical parts. But body panels and trim pieces can be more difficult to obtain.That said, there are specialist parts recyclers that deal in these vehicles. A quick internet search might turn up what you’re after or at least give you a few clues on where to look next. The companies that import these vehicles for sale here also sometimes import spares parts as well, so they’d be worth a call, too. While not terribly thick on the ground here, the Elgrand is popular enough that there will be a part supply industry that has built up around it." + }, + { + "question": "Air-conditioning problems in 2016 Nissan X-Trail T32", + "answer": "This sounds more like a control problem that one with the actual compressor. The body computer is often at fault in cases like this. Part of the body computer’s job is to control things like central locking, power windows and the climate control gear. The fact that the system is cycling between fresh air and recycled air makes us suspect the computer as the culprit. Has this been checked?Hopefully, you first raised this issue with Nissan all those years ago when the vehicle was still under warranty. If so, then you have what is called a pre-existing condition and even though the car is now out of warranty, Nissan is still obliged to fix it as if the warranty still applied." + }, + { + "question": "2008 Mazda BT-50 overheating", + "answer": "This is a really common problem with this model (and the Ford Ranger with which it shared its mechanicals). Many buyers avoid this model for this very reason. Even though many fixes have been tried it seems that this car, shown a hill and a hot day, will often overheat.Several theories exist including that the EGR valve is the problem, as it fails and allows coolant to escape (usually into the engine cylinders). But even when the EGR valve is working properly, this engine is prone to running too hot. Some other theories hold that the thermal management of the engine itself was just underdone and there’s no real fix for it. That’s borne out by the number of people who have tried different radiators, thermostats and cooling fans and still have a vehicle that overheats.But you could try reverse flushing the radiator and making sure than every part of the cooling system is working efficiently and properly. That will maximise your chances of not having the engine overheat but, in this case, there are no promises." + }, + { + "question": "The door alarm in 1998 my Toyota Coaster is sounding even when doors are closed", + "answer": "These alarms work via small switches that physically detect whether the door is open or shut and also whether the door is locked or unlocked. It's a school-bus thing as that's what a lot of Coaster were used as and it's designed to alert the driver if any of his or her charges decide it'd be fun to open the rear door on the way to school.Clearly, the door and its lock are not giving the bus the message that the door is shut and locked, so the first thing to check would be the little switches that control this message. You'll usually find them inside the door jamb where they're activated when the door is shut on them. But the rear of a vehicle is where dust tends to be drawn and settles, so the switches can sometimes fill up with dust at which point electrical contact is lost and the alarm doesn't know where it is.You can buy a product in a spray-can called electrical contact cleaner. A quick spray of this along with cycling the switches manually a few times (with your finger or a chopstick or whatever) can sometimes restore normal operation. If not, you could be looking at a broken wire or some other kind of electrical problem in the dashboard or anywhere else along the wiring loom's path. But a quick fiddle with the relevant switch is a good first shot." + }, + { + "question": "Could an electrical fault with my GPS and bluetooth affect the reversing camera?", + "answer": "Glad to hear you've had such a great run with your car. I understand what a great safety device a reverse camera is, and if it was standard fitment in your car when it was new, it could very well be a roadworthy item if it's not working. However, I wouldn't be too worried as the GPS and bluetooth functions should not be related to the reverse camera or the cruise-control.If the reverse camera screen ever went on the blink, you could fairly cheaply add a replacement aftermarket unit which would also restore your Bluetooth and possibly even your GPS functions." + }, + { + "question": "Could an electrical fault with my GPS and bluetooth affect the reversing camera?", + "answer": "Glad to hear you've had such a great run with your car. I understand what a great safety device a reverse camera is, and if it was standard fitment in your car when it was new, it could very well be a roadworthy item if it's not working. However, I wouldn't be too worried as the GPS and bluetooth functions should not be related to the reverse camera or the cruise-control.If the reverse camera screen ever went on the blink, you could fairly cheaply add a replacement aftermarket unit which would also restore your Bluetooth and possibly even your GPS functions." + }, + { + "question": "Where can I find rear window weatherstrip seal for a 1990 Mazda RX-7 convertible?", + "answer": "Rubber window seals are a constant source of frustration for car restorers (and let's not forget the RX-7 Convertible is getting on for 40 years old now). The seals don't last forever (particularly in Australia with its UV radiation) and once the dealership supplies dry up, there's not always the demand for rubber manufacturers to continue to make them. Popular makes and models don't have quite the same problem, but even newer niche models like, say the latter-day Holden Monaro, is giving owners all sorts of problems sourcing replacement rubber parts.Social media might be your friend here. Try to find an online RX-7 owners' group and ask the question, Even if there are none readily available, some car clubs have enough members that specialist manufacturers will run off a batch of replacement parts, provided the club buys a job lot. If not, you might just find another RX-7 owner who has stumbled on to a replacement rubber that was originally made for a different car (or application altogether) that will fit and do the job. Don't rule out finding a similar rubber seal and modifying it to fit your car by slicing off part of it." + }, + { + "question": "Having trouble selecting reverse in a 2023 Mitsubishi ASX", + "answer": "Intermittent problems like this one can be very annoying as they rarely emerge when a mechanic is looking at them. However, you need to have the Mitsubishi dealership mechanic with you for a test drive as you try to make the problem occur, however long that takes. Perhaps you could video the car's behaviour next time it happens and show the workshop that way.Common causes for a manual car to refuse to select a gear are usually down to a worn, maladjusted or damaged clutch or a poorly adjusted gear linkage. If there's a horrible graunching noise when this happens, I'd suspect the clutch, if not, it could easily be a simple matter of adjusting the selectors. Either way, this shouldn't amount to rocket science in 2024.Just be sure not to take no for an answer; if the car has a problem, it's under warranty and it's Mitsubishi's problem, not yours." + }, + { + "question": "What do I need to know about putting curtains in a 2007 Kia Carnival?", + "answer": "I reckon an early Kia Carnival would make a great platform for a vanlife adventure. It's very unlikely there's a lot of wiring inside the door, and the only electrical wiring that leaps to mind might be a courtesy light for when you open the sliding door, and the little switch that controls it. So, try to find that switch (it's probably down low near the floor) and see if you can see where any wiring enters or leaves the door via the door jamb. Don't expect to see actual wires, as they probably run inside a black rubber boot or sheath to protect them.Again, it's very unlikely that there's wiring high up in the door near the window (which is where you need to curtain) but if you drill carefully and check the hole for any coloured wiring just as you punch through the metal, you should be fine. A strong torch will help with this, and disconnect the car's battery before drilling just in case you get mighty unlucky." + }, + { + "question": "Fuel economy issues in my 2019 Holden Colorado Z71", + "answer": "There could be a complex, electronic, fuel-supply or engine-management reason for this, and if that's the case, having the vehicle scanned would be a good place to start. Or, it could be a case of human behaviour that is skewing your fuel economy figures.By which, I mean that when you got the car brand-new, you gave it the kid-gloves treatment, understanding that the brand-new engine needed to be run in and would appreciate a slightly easier start to life. Then, as the novelty wore off and the vehicle began to earn its living, you subconsciously grew a heavier right foot. And it is this that's seen the fuel consumption creep up.Failing that, you might have an on-board computer that has been silently recalibrating itself, perhaps in conjunction with software updates at the dealership which you may, or may not have, been made aware by the dealer. To be perfectly honest, I'd find 6.4-litre per 100km average on a Colorado borderline unbelievable, and the sort of economy only a dedicated fuel-saving driver could even get close to. Ten litres per 100km, meanw" + }, + { + "question": "Why doesn't the 2023 Audi Q2 have electric seats?", + "answer": "You've more or less answered your own question: When it comes to prestige makes and models, you'll often find you're paying for the brand image and how a car looks rather than what's in it. It's also very common for luxury brands to make many convenience and tech features part of an additional option pack that costs more for gear you might find standard in some more mainstream makes and models. That's just marketing for you.A great example was the original Mercedes-Benz C-Class back in the late 1980s. This was Mercedes' first attempt at a cheaper car (to compete with the BMW 3-Series) and while it was nicely built and very solid, it had a small, relatively underpowered engine and a very plain interior. The argument was that you were paying for the core Mercedes engineering.These days, there's also a compulsion to keep weight out of cars. Electric seats operate with electric motors and are notoriously heavy. By using manual seats, Audi can keep the kerb mass down which helps with handling, fuel economy and makes more of the relatively small engine fitted. Not to mention it gives the buyer the impetus to move up to the more expensive model with electric seats. Again, it's called marketing." + }, + { + "question": "2008 Kia Rondo motor is cranking but won't start", + "answer": "You're on the right track with looking at the camshaft-angle sensor. But rather than the actual sensor itself, the problem is likely to be within the wiring that connects the sensor to the car's computer. Without a good, solid condition, the best sensor in the world can't relay the information that the computer needs to command the engine to start.The next step is a visit to an auto electrician who should be able to test the cam-sensor circuit and check for problems with fuses, wires, connectors and any other component that could be causing the information breakdown." + }, + { + "question": "Is there an issue with the fuel tank in my 2008 Ford Focus?", + "answer": "I'd say you're looking at two different problems here, neither one of which involves the actual fuel tank (which is, indeed, 55 litres). The first problem is more likely to be the calibration of your fuel gauge that is out. If the gauge isn't reading accurately, it will tell you the tank is emptier (or fuller) than it really is. Your car is actually doing what most fuel gauges do, which is to be a bit pessimistic, suggesting there's not as much fuel still in the tank as there really is. You could have the gauge recalibrated, or simply know that even when the needle is at empty, you've still got a buffer zone of fuel remaining.The fuel consumption, meanwhile, is another issue and it's true to say that 20 litres for 140km of driving is too thirsty. A basic tune up might help, starting with fuel filters, air cleaners and spark plugs. But don't ignore things like correct tyres pressures and whether there's a roof rack fitted; these things will affect fuel economy more than you might imagine. And never under-estimate the affect driving style has on fuel use. A driver who smashes the throttle from every green light will soon start using more fuel every kilometre." + }, + { + "question": "Why hasn't there been a CVT transmission recall in Australia?", + "answer": "Different countries have different consumer protection laws and sometimes, a problem that is serious enough to cause a product recall in one market, is not deemed serious enough to force a recall in another. That's the short answer, along with the fact that a car maker will only issue a recall notice when all other avenues have been exhausted, as it's a very expensive, very reputation-challenging process.The other thing to consider, of course, is that different markets often have very different operating conditions. A particular make and model, for instance, that has a problem with an overheating transmission, would often force a recall in a market like Australia, but would not perhaps show up as such a problem in a market with a much colder climate.The other thing to remember is that very often, the same car, destined for different markets, will be built in different factories on different continents with parts from different suppliers. So, just because two cars have the same badge, they can be built to very different quality standards." + }, + { + "question": "Fuel pump problems with a 2007 Mercedes-Benz E200k", + "answer": "At the first sign of a fuel pump that has started to play up, the advice is to replace it as soon as you can. These electric pumps can start to have intermittent faults where they will not pump fast enough or not at all, and then the next time you start the car, they'll work perfectly.Don't be fooled into thinking it's all okay, however, as the pump will progressively get worse and worse until it won't work at all. Trust us, these things do not fix themselves. And since a fuel pump will leave a modern fuel-injected car absolutely high and dry, you're way better off fixing it now (by replacing the pump) than finding yourself stuck on the side of the road in the middle of nowhere." + }, + { + "question": "Is a 2008 Mazda CX-9 worth keeping after reaching 300,000km?", + "answer": "That's quite high mileage, but in a modern car with vastly better metallurgy, engineering design and oil quality (particularly multi-grade oil) it's not impossible for a car with that sort of mileage to still be in perfectly serviceable condition.Frankly, if you're not after something newer with newer tech and convenience, and you're still happy with the Mazda, the advice is probably to keep it and drive it till it will drive no further. As it is, if it's getting close to 300,000km, it's not worth very much to trade-in or sell second-hand, so keeping it and squeezing every last kilometre out of it is the budget-conscious way to go. The exception would be if a bunch of little things all go wrong at once. At which point, you're probably wise to quit it - even though it's worth very little - as a means of not throwing good money after bad." + }, + { + "question": "Why does the air-bag light in my 2007 Holden Captiva go on and off?", + "answer": "It all depends on what you mean by coming on and off. The air-bag light should come on briefly every time you start the engine, but should then go out after a few seconds. This just confirms the car is checking the air-bag system for proper operation and is perfectly normal.If, however, the air-bag light is lighting up randomly as you drive down the road, then you need to have the car scanned to see what the problem is. In this case it could easily suggest that there's a problem with this critical safety system, so don't ignore it." + }, + { + "question": "Oil consumption problem with a 2017 Hyundai i30", + "answer": "Hyundai has had a few problems over the years with some of its engines developing piston slap, scoring cylinder bores and consuming excess oil. The later engine fitted to your car should be better, but it seems perhaps the problem is still occurring in some cars.The reality is that two litres of engine consumed over just 1200km is way beyond the pale. I would be contacting Hyundai Australia's customer service division to see what can be done. The company's response will have a lot to do with how many kilometres the car has covered and whether its service history is complete. But in my experience, Hyundai takes its responsibilities in this area very seriously." + }, + { + "question": "How long should an oil pump for a 2013 Ford Ranger PX last?", + "answer": "The original vane-type oil pump fitted to the 2.2 and 3.2-litre PX Ranger engines was a source of great misery for some owners with failures and a peculiar oil-changing regime forced upon owners. If the gear-driven style pump you've replaced it with is a good quality item, it should last the remainder of the vehicle's service life." + }, + { + "question": "Servicing issues with a 2019 Subaru XV", + "answer": "It's true that suspension bushes, like brake pads, batteries and tyres are subject to normal wear and tear and, therefore, are generally not covered by a new-car warranty. And, to be honest, I don't think almost 50,000km is an outrageous interval for replacing front suspension bushes on a front-wheel-drive car. It's not brilliant, but not terrible.But it would be worth going over the dealership's head and speaking directly to Subaru Australia's customer service department to see if it would be interested in helping out with the cost of repairs. You should point out that the car has always been serviced by Subaru and that the problem occurred within the warranty period. Meantime, driving style can affect the life of components like these and (just like tyres) if you corner fast and drive on rough roads, anything will wear out faster." + }, + { + "question": "Headlight problems with a 2018 Mitsubishi Triton", + "answer": "Diagnosing electrical problems remotely is a hiding to nowhere, but conventional wisdom says the wiring, earths and related switches are the first place to start. But modern vehicles also rely on body computers to control some of these functions, so that's worth a check, too.I can only hope you raised and logged this issue with Mitsubishi when it first started happening. If you did, you have what's called a pre-existing condition under the factory warranty terms. If the problem first surfaced five years ago, that would place the flickering occurring from about 2019. Which means, as a 2018 vehicle, it would have been covered by the Mitsubishi warranty. Even if the car subsequently runs out of warranty, a pre-existing condition is still legally required to be fixed by the car's manufacturer." + }, + { + "question": "Towing capacity differences between automatic and manual Holden Crewman", + "answer": "No, the manual and automatic versions of the Crewman are rated to tow up to 1600kg and 2500kg respectively with a braked trailer. This is to protect the clutch of the manual versions which could easily be damaged trying to tow the automatic's 2500kg.It's generally accepted that the more progressive take-up from rest of an automatic transmission makes it the better solution for a tow-car in the first place. And that extends beyond any single make or model." + }, + { + "question": "I am losing power when accelerating in my 2020 LDV T60 Trailrider", + "answer": "Any time the engine revs up but the car doesn't go any faster, you're a fair chance to have an issue with either the automatic transmission or the clutch in a manual car.If an automatic doesn't accelerate when you give it some throttle, our suspicions would be with either the torque converter, something inside the transmission itself or the unit is low on transmission fluid. If a manual car does the same thing, it's usually a poorly adjusted or worn out clutch that is slipping, allowing the engine to rev up, but not transfer that power to the wheels.Your car would have come with a five-year/130,000km warranty, so if it hasn't exceeded that kilometre limit, it should still be under factory cover. So make sure LDV fixes it as per the warranty terms and conditions." + }, + { + "question": "Knocking noise in 2015 Nissan X-Trail diesel engine", + "answer": "There's often a disparity between what a car is insured for and what it might be worth on the second-hand market. In any case, with a worn out engine, its market value would be next to nothing anyway. And with 290,000km on its odometer, you might have trouble finding a buyer willing to take a punt.That said, even if you put a low-kilometre second-hand engine in it, the fact remains that everything else from the transmission to the wheel bearings, brakes and suspension have also done 290,000km and can be pretty much guaranteed to be fairly worn themselves. You could then find yourself shelling out more money every year to keep the car running on the basis that you'd already spent $10,0000 on a replacement engine. Sometimes it's better to cut your losses and buy something newer." + }, + { + "question": "Losing power in my 2016 Ford Everest", + "answer": "It sounds like your diagnosis that the vehicle went into Safe or limp-home mode is spot on. Being fully loaded and travelling at speed up a long hill on a super-hot day could certainly be enough to make the car enter limp-home mode for its own preservation. This is confirmed by the fact that after a break and downhill run, the temperature stabilised and the car came back to full functionality.Modern turbo-diesel engines make lots of power and torque these days, but they do that by burning fuel and that creates heat. You might also find that the limp-home mode initiation was at the behest of the transmission which would also be damaged if it got too hot.Car-makers have designed these limp-home modes to protect the vehicle from permanent damage in severe operating conditions, and in your car, it seems to have done its job perfectly. The only unknown is whether the limp-home mode was initiated by the conditions or something actually wrong with the vehicle. It would be wise to have it checked over to make sure the cooling, fuel-injection and transmission systems don’t have a separate problem that is causing the Everest to enter Safe mode." + }, + { + "question": "The speed alarm in my 2023 Kia Cerato GT keens sounding", + "answer": "This is a really common type of question here at CarsGuide. It seems a lot of car-makers are using these speed warning systems and, in many cases, they’re more of an annoyance than a help.In your Kia, speed sign recognition which is part of the adaptive cruise-control feature is the culprit. When the car’s cameras spot a speed sign, they compare that info with how fast the car is actually going (sometimes using co-ordinate information from the sat-nav as well). Sometimes, however, the sign detected relates to a side-street or roadworks on a side street, giving you a false alarm. Either way, not everybody likes this warning system.There’s good news and bad news in the case of your car, Steve. The good news is that you can go into the menu system, select Driver Assistance, then Vehicle Settings, then Speed Alert, and you should find an Off setting that should disable the warning. The bad news is, you have to do this every time you start the car, because the default setting is On.Perhaps the dealer can suggest a way of turning it off permanently since it appears as though a software update at your first service has enabled the system since you bought the car." + }, + { + "question": "Unknown alarm ringing in my 2005 Jaguar S", + "answer": "You’ve probably hit the nail on the head, and it is a seat-belt warning you’re hearing. Even though you may have the belt properly fastened, if the sensor that is supposed to detect the seat-belt being latched is not working, then the car will think you’re driving around unrestrained.Jaguars of this era were not universally known for the quality of their electronics, so it’s very possible that this is precisely the problem. The catch then is that you need to check each seat-belt for a dud sensor, and there are five of them in the S Type. Other things that could trigger the same sort of alarm could be that the park-brake is not fully released or that there’s a door or bootlid ajar. Check it all and rule things out one by one." + }, + { + "question": "Steering locking up in my 2013 Mazda BT-50", + "answer": "Rather than the steering completely locking up, it’s more likely you’re feeling steering that has lost is power-assistance. It can make the wheel extremely heavy and could feel as though the car won’t steer at all. This is linked to the engine stalling, because the power-steering on this vehicle is driven by a belt from the engine. No engine means no power-assistance.The other questions, of course, are why is the engine stalling and why only on left-hand turns. There are plenty of things that can cause a modern engine to stall from a dirty fuel filter to a blocked injector or an electronic fault. And about a million things in between. An electronic scan of the vehicle might throw up a fault code that will help a mechanic unravel what’s going on." + }, + { + "question": "Issues with lane-keeping assistance in a 2023 Nissan X-Trail", + "answer": "This model X-Trail is fitted with active lane-keeping assistance which is sort of a helping hand when the driver isn’t keeping the car in the centre of its lane. It could be that this system is what’s causing the car to feel like it wants to pull you into the next lane.You need to have this checked under warranty as soon as possible, since it’s an obvious safety issue. This isn’t just a Nissan thing, either. Many brands have had complaints about these systems, and in some cases, cars fitted with collision-avoidance systems have been known to slam on the brakes when the car’s camera 'sees' something like a wheelie-bin on the footpath and mistakes it for a truck entering the road. Speaking of which, your lane-keeping assistance is controlled by a camera at the front of the car. Have a quick check to make sure there’s not a huge dead bug confusing the camera." + }, + { + "question": "The air-condition in my 2018 Holden Acadia isn't working", + "answer": "The workshop you want is a specialist air-conditioning business. Air-con might have a simple job to do, but it’s a complex system with lots of interlocks to protect the various bit and pieces. If, for instance, the gas level is low, a sensor will detect this and disable the air-con compressor so the system can’t be damaged by running with low gas or lubricant. So, simply replacing sensors and other bits and pieces randomly is a great way to tear up money and still not fix the problem.You need to have the system checked by somebody who understands the technology. They will test for leaks, check whether the system is holding pressure and then check the operation of the rest of the hardware including the compressor, receiver-drier, condenser, blower-fan and relevant filters.If you’re lucky, the system may just need re-gassing, but you could also be up for some expensive new parts if there’s other damage or problems. But without a proper diagnosis, you’re flying blind." + }, + { + "question": "2019 Isuzu D-Max would not rev to cross a small rise", + "answer": "Sandy conditions are incredibly hard on every aspect of a four-wheel-drive. The sand itself constantly shifts under the tyres and clings to them as well, dragging them down and making the engine and transmission work very hard to maintain progress. You may have already noticed that you use a lot more fuel in sandy country and it’s all because you need to be constantly making more power to maintain speed than in normal conditions. Turbocharged engines and automatic transmissions, in particular, can get very hot very quickly in sand.With that in mind, it’s very possible that something in the driveline got hot enough for the car’s computer to go into limp home mode to protect what ever was hot from damage. Limp home mode often involves limiting engine revs and turbo boost, both of which contribute to heat production. This would explain why the car would not climb a crest but came good after a break." + }, + { + "question": "Issues with the automatic gearbox of my 2008 Ford Territory", + "answer": "Transmission fluid should generally be a pretty pink or red colour. If it’s black (and/or smells like burned toast) that suggests that it is way overdue for a change of fluid and a new filter, and also that there could be lots of wear inside the transmission.Tiny bits of the clutches and bands that control an automatic like yours wear off over time and it’s these that are discolouring the fluid. That fact that they’re black, also suggest they’re burned having been overheated at some point in the past.A transmission shop should be your first port of call, with instructions to diagnose what’s wrong and work out a strategy from there. If the transmission is badly worn, it may need replacing or rebuilding. But you might be lucky and discover that the fluid is simply old and depleted (from a leak somewhere) and the transmission may recover with a full service. Don’t count on it, however." + }, + { + "question": "Do I have to retime the motor if the serpentine belt in my 1998 Toyota RAV4 broke broke?", + "answer": "It all depends on what you call the serpentine belt. If you mean the toothed rubber belt that drives the camshafts, then yes, the engine will need to have its valve timing re-set before it will run again with a new belt. If this is what has happened, you’re lucky that the 3S-FE engine in your car is what’s called a non-interference engine. That is, if the belt brakes, the pistons will not crash into the valves, destroying the engine. In an interference design, you’d be looking at a whole new engine.If, however, the belt you refer to is the one that drives the power-steering pump, water pump and alternator, then you should be able to simply replace the belt and be back in business." + }, + { + "question": "The transmission of my 2001 Nissan Patrol is thumping", + "answer": "You could be dealing with either a worn transmission itself (where wear inside the gearsets, shafts or torque converter has made something sloppy) or there’s something else in the driveline (such as a differential or universal joint) that has likewise allowed some looseness or play to enter the equation. In either of those cases, a thump or clunk during shifts can be a symptom. It feels worse under acceleration, as that’s when the maximum stress is on all those moving, meshing parts.Sometimes, a transmission can be serviced and adjusted to get rid of thumping or banging during shifts. Take the car to a transmission specialist who will be familiar with this transmission and may be able to return it to civility." + }, + { + "question": "My 2001 Toyota HiLux has been overheating when I use the air-conditioner", + "answer": "Air-conditioning can really add another layer of stress to an engine. Since the air-con compressor is driven off the engine (via a belt) it's just another thing for the engine to deal with. And since the engine has to make more power to run the air-con and travel at the same speed, it uses more fuel. And more fuel burned equals more heat, it's pretty basic physics to that point.Any vehicle with a cooling system that is already a bit marginal can easily be made to overheat by switching on the air-conditioning. So the first thing to do is make sure there are no leaks in the cooling system, the radiator is not clogged internally or covered externally in dead bugs, the radiator hoses are not collapsing when you rev the engine, the water pump is working efficiently and the radiator cap is holding pressure (the boiling point of the coolant rises as you pressurise the system. Again, basic physics: Water boils at 100 degrees-C at sea level, but at the summit of Mount Everest, if you set up your camping stove, you'd boil water at just 68 degrees-C due to the lower atmospheric pressure).The other thing to check is the condition of the cooling fans. The engine will have its own fan, but cars with air-conditioning usually have a second cooling fan that starts up when the air-con is switched on. You can tell if this second fan starts up by listening for it when you hit the A/C switch. If it isn't coming on (or the engine's fan is broken, slipping or doesn't have the correct shroud fitted) than this can easily lead to overheating." + }, + { + "question": "Steam coming from the vents of my 2006 Proton Satria", + "answer": "This sounds awfully like your car has a leaking heater core. The heater core is really just a smaller version of the engine's radiator, but is located inside the car (usually under the dashboard) and is plumbed into the engine's cooling system. The idea is that the coolant from the engine (which is hot) can be piped through to the cabin via the heater core and can heat the car's interior.If this heater core starts to leak, however, the coolant inside it has to go somewhere (the passenger's side floor in your case) and the hot water leaking into the vents can emerge as steam. Don't ignore this problem, however, as the leaking heater core will soon deplete the coolant that is supposed to cool the engine. When that happens, you'll destroy the car's engine." + }, + { + "question": "Can the intelligent cruise-control on the 2022 Haval H6 be disabled?", + "answer": "Plenty of owners of cars (not just Havals) with this type of 'intelligent' cruise-control have complained about it. The problem occurs at highway speeds on any road with a corner on it. At which point, the vehicle decides it's travelling too fast and slows down, sometimes actually applying the brakes. Depending on whether you simply want a comfortable journey or you've just overtaken a B-double, this can be anything from annoying to dangerous.I've heard reports of Haval dealers having a software upgrade which can be uploaded to the car during a service which eliminates this element of the adaptive cruise-control. It would be worth asking your Haval dealer whether it's available yet.Some owners have actually resorted to physically covering the front camera so the car no longer knows there's a corner approaching. We definitely don't recommend that as it might interfere with other safety features." + }, + { + "question": "Can I put a 2010 Holden Cruze bootlid on a 2013 model", + "answer": "On the surface, the two bootlids look very much alike. In shape, they may well be identical, but there's a catch. In 2012, Holden switched from the fully-imported Cruze to a locally built version of the same car. Which means that the two versions were painted in completely different factories (different countries, in fact) and the chances of two blues or reds or even whites colour-matching exactly are pretty slim.If you look at the locally made Cruze line-up, you'll also see that many of the colours were shared with the Holden Commodore range (built in the same factory). The other thing to consider is that the paint on these cars was never stellar quality, and a decade or so of varying UV radiation exposure might mean that even two bootlids that started out the same colour, may not be now.Compare the two bootlids in strong sunlight to gauge whether the colours actually match before committing to the swap. That said, if you do manage to match two bootlids in an identical colour, it will be a lot cheaper than having one resprayed." + }, + { + "question": "Parts and servicing for a 2018 Holden Astra", + "answer": "Even though the Holden brand isn't selling new cars any longer, the brand still exists to service Holdens already on the road in Australia. Spare parts for an Astra are no problem to get hold of, either through a Holden service centre or from any number of suppliers, many of whom have websites you can look up.That said, I wouldn't be too picky about having a 2018 car serviced by Holden, as any good workshop should be able to tackle any job on this relatively conventional car. But, if you do wish to use a Holden service centre, there are nine listed in the Perth area, so finding one shouldn't be a problem." + }, + { + "question": "Can I put the motor of a 2016 Ford Focus in a 2012 model?", + "answer": "The short answer is no. Ford changed from a range of normally-aspirated engines in late 2016, to a newer, turbocharged 1.5-litre engine for the 2016 model year.In theory, any engine can be made to fit any car, but there's no chance of this swap being an easy or inexpensive one. You'd also have to change the transmission to suit the newer engine and then there are the thousands of modifications to things like heater cores, radiators, engine mounts, steering and suspension components, exhaust systems and anything else that could be in the wrong place to suit the newer engine. And that's before we get to the different computers the newer engine will have to run it properly. You'd probably also need to have this conversion signed off by an engineer to ensure its legality and safety, too.The simple solution (particularly ion a relatively inexpensive car like a second-hand Focus) is to simply buy the version you want in the first place." + }, + { + "question": "Brake problems with 2021 Kia Pegas", + "answer": "A shaking through the steering when you apply the brakes is often caused by brake rotors which have warped. Imagine spinning a bicycle wheel with a buckle in it. In a micro sense, that's what a warped brake rotor is doing. When that happens, they fight against the force of the brake calipers and that leads to the shaking you're feeling. You're right not to feel safe as the car is definitely not safe in this condition.Sometimes the brake rotors can be machined to make them true again, but other times a replacement set of rotors is the fix. Don't forget to get your mechanic to change the brake pads when they fit the new rotors, as new rotors can be compromised by old pads." + }, + { + "question": "2018 Mitsubishi Pajero indicator and locking issues", + "answer": "If it was just the indicators or just the central locking, you could spend a long time figuring this out. But if both the indicators and the central locking went on the blink at the same time, any mechanic's suspicions would be drawn to the body computer. This is an ECU that controls all those functions, including cruise-control, heating and ventilation and much, much more.If the computer unit fails or starts to behave erratically, you'll notice these functions either working intermittently or not working at all. In some cases, a new body computer will be needed, but you can try this trick at home. Disconnect the battery and leave the car overnight. You may find when you reconnect the battery, all the functions have been restored.The other trick to try is to hold the lock button on your key fob for a minimum of 60 seconds. That, too, can often reset the body computer and reboot thigs back to where they should be. Failing that, it's off to an auto electrician." + }, + { + "question": "Known issued with the 1976 Super Beetle", + "answer": "These old, air-cooled Volkswagens have a huge reputation for reliability and durability. And, back in the 1950s and '60s when they were most popular, they definitely were more reliable than a lot of their competition.However, these days, even a relatively late-model Beetle such as a 1976 could be an absolute minefield of problems, starting with rust and a driveline with worn out mechanical bits and pieces. You haven't said how many kilometres the car has covered, but I'm betting it's plenty and that really plays against something like this car. You could wind up having to rebuild a large percentage of the car just to get it roadworthy, at which point, you could have bought something newer, faster and more comfortable.In fact, that's another issue with old designs like the Beetle's; there's virtually no safety equipment beyond seat-belts. This is why cars like this have a place, but that place is as a weekend toy where you can relive your youth in small chunks on a Saturday morning before the shopping traffic has hit the road." + }, + { + "question": "Why does the horn on my 2010 Dodge Nitro randomly go off?", + "answer": "A lot of cars have a function whereby the horn will sound when the car is locked if there's a door, bonnet or boot ajar. It's designed to warn the driver that the car may not be fully secure even though it's technically locked.Sometimes, the little switches that detect whether a door is ajar can become sticky with grit and grime and don't function properly. Locate each switch and give it a quick spray with electrical contact-cleaner and you might find the problem goes away." + }, + { + "question": "What can I do about the seats in my 2023 Haval Jolion getting too hot?", + "answer": "A lot of cars are trimmed with leather these days, but it's also a fact that there's leather and then there's leather. Some is supple and rich and lovely, while some car-makers specify a grade of leather that is still technically a cow's hide, but is of distinctly inferior quality. These cheaper leathers are the ones that tend to get hotter, but it's also true that all leather will get hot if you lock your car and park it in the sun.There are plenty of seat cover options, but a favourite for those who like their comfort is the good old sheepskin cover. Again, these are available in a range of quality and price-points, but a good set will definitely stay cooler in summer and warmer in winter." + }, + { + "question": "The central locking on my Toyota Kluger keeps randomly activating", + "answer": "This sounds a lot like a problem with what's called the body computer. The unit in question controls all those functions that the car needs to have apart from the engine and transmission (which is handled by another set of computers).When the body computer loses the plot, all sorts of havoc can ensue with the central locking, lighting, cruise-control, heating and ventilation and the entertainment systems. Interestingly, though, sometimes the body computer can be rebooted by disconnecting the battery for an hour (or overnight is even better). In some cases, this is enough to return the computer to normal function. It's a bit like the Alt-Control-Delete treatment for a personal computer that's frozen.So see if things have improved when you reconnect the battery. If not, it's time to visit an auto electrician to sort things out." + }, + { + "question": "Transmission issues with my 2010 Nissan X-Trail", + "answer": "This model X-Trail used a conventional automatic transmission with a torque converter. There are lots of things that can cause this condition, including a failure of the torque converter or any number of moving parts within the transmission itself.But the first check is to see if there's sufficient transmission fluid inside the gearbox. Use the transmission dipstick to check the fluid level according to the owner's manual's instructions. A transmission with low fluid can certainly exhibit the symptoms you've noted. A quick fluid top up might put the wheels back in motion.Bear in mind, however, that the transmission is a sealed unit and should only require top ups if there's a leak somewhere. That leak needs to be identified and fixed or the problem will recur." + }, + { + "question": "Increasing oil level in a 2012 Hyundai ix35", + "answer": "This was a huge problem for manufacturers back when turbo-diesels first started using Diesel Particulate Filters (DPF). The problems started when owners were using their diesel-powered vehicles just as they had their previous petrol cars. That is, for short, urban journeys where the exhaust system never got hot enough to perform a DPF regeneration (which is critical to the way these filters reduce tailpipe emissions).To counter that, some manufacturers programmed the engine to dump extra fuel into the exhaust to get it hot enough for a DPF regeneration. Inevitably, however, sometimes some of that extra fuel found its way past the piston rings and into the engine's sump. And suddenly, there was more oil in the sump one day than had been there the previous day.The problem there was that the diesel now in the sump was actually diluting the engine's lubricating oil, and that could lead to accelerated engine wear and bearing failure. The best solution – then and now – is to make sure you drive the vehicle at freeway speeds for at least an hour every three or four weeks. That will get things hot enough for the DPF to regenerate if it has to, and not rely on the extra diesel the computer will pour into the engine.You could be looking at a specific DPF problem or maybe a software glitch that is messing up the regeneration, but if the level on the dipstick is rising, then I'd say that's your problem." + }, + { + "question": "I'm having rev problems with my 2006 Holden Barina", + "answer": "First thoughts are that the stepper-motor (which controls the idle speed) is faulty. That would explain both the high idle at low engine temps and the stalling and stumbling as you roll to a stop. This component is really just a small electric motor and shouldn't be too expensive to replace.But have the car scanned first to make sure there are no other obvious causes for this behaviour. A faulty engine temperature sensor or some other small component could also produce these symptoms." + }, + { + "question": "2013 Holden Cruze engine is seeping oil", + "answer": "If the car in question has the 1.8-litre engine, then this is definitely a known problem. Plenty of these engines suffered cracked cylinder heads which could allow the engine's oil and coolant to mix, producing the symptoms you saw. Holden actually issued a service program to replace the cylinder heads and other components to address the problem.The other major cause of these symptoms is a failure of the transmission's cooling system. This actually piggy-backs on to the engine's cooling system (they use the same radiator) but if the transmission cooler fails, it can allow transmission fluid into the radiator and coolant into the transmission. Eventually, this will destroy the transmission both mechanically and electronically." + }, + { + "question": "How do I get the security code for a 2007 Holden Captiva CD Player?", + "answer": "In many cases, this (usually) four-digit security code will be written down somewhere inside the owner's manual or the car's service manual. Both these documents should be stored in the glovebox. Another popular way to store the code was to write it on the back of the business card of the salesperson who sold the car new, and attach that to the owner's handbook somewhere.Often, however, these books go AWOL, at which point you need to contact a Holden workshop with the car's VIN. From there, you should be able to check Holden's records and find the security code. You may have to provide proof of ownership of the vehicle, however.If that fails, sometimes you can do an internet search on a specialist website, but to do that, you'll need to know the serial number of the stereo unit. Usually, that involves removing the unit from the car, a process that can range from very easy to incredibly difficult." + }, + { + "question": "Why is the Power steering pump in my 2021 LDV G10 making a grinding noise?", + "answer": "Your vehicle is interesting as it continues to use the old-tech hydraulic power steering, rather than the newer, more efficient electric power steering. This newer technology is simpler and potentially more reliable, but is used mainly because it saves a few drops of fuel.In the case of your car, noise from a power-steering pump is often caused initially by low fluid. The power steering fluid doesn't just provide the hydraulic pressure to help you steer the car, it also lubricates the moving parts of the pump. If this fluid runs low, that lubrication doesn't happen, and the pump will wear quite quickly to the point where it seizes. It's a bit of a surprise that such a new vehicle would have this problem, but any sort of leak in the power steering system can lead to this low fluid level and the problems it causes. If you're lucky, the system might just need a top-up to make the noise go away. But if damage and wear has already started to occur, then the pump might be on the way out.It's worth mentioning that your car is covered by a five-year/130,000km warranty. So, provided you haven't exceeded that mileage and the car has a documented service history, you may find that the problem is actually worthy of a warranty claim." + }, + { + "question": "The gearbox on my 2016 Volkswagen Polo has failed", + "answer": "The seven-speed DSG transmission in your car is a known trouble-spot and has caused lots of grief for owners over the years. Failures can occur in the clutch-packs, the electronic control units or the gearsets themselves and, once the failure has occurred, it's usually time for a whole new transmission.Mechanics can often become a bit jaded when they see multiple failures of the same component, but in this case, they're probably right. Your problem then becomes one of the cost of repairs being more than the repaired car is worth." + }, + { + "question": "Has my 2013 Holden Captiva been recalled?", + "answer": "The ACCC operates a national website that lists all safety recalls. Included within that is a complete list of automotive recalls for Australian cars. You can visit the site here.You simply search for your car's make, year and model and the website will tell you what recalls have been applied over the years. The alternative is to find a Holden service outlet who should be able to check your car's VIN and identify what recalls were relevant and whether they've been carried out (i.e fixed) or not." + }, + { + "question": "My 2023 Hyundai Tucson N Line is revving high before changing gears", + "answer": "The engine in a modern car has inbuilt protection where it won't rev beyond what is safe for it. So you needn't worry about that. But a vehicle that wants to hold gears too long can become tiring to drive, as well as using more fuel than it might if its shifted gears at lower engine speeds.Your car has what are called drive modes which tailor the aggressiveness of the throttle and alter gearshift points to tailor the car's behaviour in different conditions. My suspicion is that your car is set on Sport which is what's making it feel a bit hyperactive. There's a switch on the centre console which will allow you to change the Drive mode to Comfort or Normal. Try that to see if it tames the gearbox's behaviour." + }, + { + "question": "2023 GWM Cannon is shaking on start-up", + "answer": "It's not uncommon for diesel engines to give a little shiver as they start up. There's a fair bit going on inside a diesel engine, with some heavy bits and pieces moving around inside it that can cause vibrations. This is why – along with the way either engine ignites its fuel - a diesel engine is, typically, not as smooth as a petrol engine.But the sensation should last only a second before the engine settles to an even, relatively smooth idle. You may also find that as you put more kilometres on the car, the engine will smooth out a little.But if you're still concerned, log this behaviour with the dealership. Your GWM has a seven-year/unlimited kilometre warranty, so if there really is a problem down the track to do with this vibration, you'll be covered as you've recorded a pre-existing condition." + }, + { + "question": "My 2010 Kia Cerato won't start after changing the fuel filter", + "answer": "This could be a coincidence whereby your maintenance was timed perfectly with something else going wrong. But if we assume that the new fuel filter is what has caused the no-start condition, then the first thing to check is that you've installed the filter in the correct orientation. Many filters only operate in one direction. Install it backwards, and the fuel may not flow at all, which would give you the symptoms you're now looking at." + }, + { + "question": "My 2008 Holden Captiva is dumping water", + "answer": "There are lots of places for a car to lose its coolant. The cooling system is a network of pipes, water jackets and other plumbing that is required to keep the engine cool, provide heat for the cabin and even cool the transmission.Obvious places for a leak to occur are any of the joints in this plumbing, the water pump itself or any of the various components that store the coolant (heater core, radiator, overflow tank). A failed welch plug will definitely cause a car to lose coolant, but it usually starts out as a small leak before developing into a bigger one as the plug deteriorates further over time.If the water is really running out as fast as your pour it in, the best idea is to get somebody to add water to the radiator while you look in the engine bay and under the car with a torch. A leak as big as the one you describe should be very visible." + }, + { + "question": "My 2005 Ford Fairmont is misfiring", + "answer": "A misfire under load is often suggestive of an ignition or fuelling fault. You can check the performance of the fuel pump to see that it's delivering the volume of fuel it should, but don't ignore things like dirty fuel filters as a cause of poor fuel delivery.That said, this engine is particularly susceptible to failures of the ignition coils. In fact, most mechanics who know their way around this engine will suspect faulty coils before anything else. It's not a terribly expensive fix even though there is a separate coil for each cylinder, but nine times out of ten, this will be the problem in a misfiring Falcon or Fairmont. The other piece of advice is to ensure you only use the genuine Ford ignition coils rather than a cheaper, knock-off coil." + }, + { + "question": "Oil and filter problems with a new Kia Carnival 2.2l diesel", + "answer": "There are two things you need to do. The first is to have the vehicle independently inspected. The RACV is very good for this as it has the resources and a reputation that the car industry respects. Once you've found out what really went wrong (as opposed to what the dealership may have told you on the spot) you can proceed. This will inform what happens next.If the engine failure was not the cause of a poorly fitted oil filter and was something to do with a manufacturing or materials flaw, then you have a case for a warranty claim. Bypass Kia's dealer network and contact the brand's customer service division at head office.If, however, the failure was caused by a lack of attention by the mechanic who carried out the last service, then the responsibility may rest with them. Mechanical workshops often have insurance to cover them against this sort of mistake but, regardless, if your mechanic was at fault, the problem becomes theirs in many cases.A modern vehicle like the Kia has a range of engine protection and warning systems to prevent this sort of thing happening. It seems strange that you didn't receive a dashboard warning regarding low oil level or low oil pressure in the moments before the engine failed." + }, + { + "question": "Will the Mazda 6 be discontinued in Australia?", + "answer": "It certainly looks like that could be the case. Mazda HQ has announced plans to stop production of the 6 at the plant that supplies Australian 6s, so barring a switch to a new supply-factory, that would seem to be so. There's a sense that some Mazda factories will continue to build the 6, but the suggestion is that this will only be for some limited Asian markets.Unfortunately for those who like conventional vehicle packaging, the almighty SUV has just about killed off the traditional sedan and station-wagon." + }, + { + "question": "My 2018 LDV T60 is making air noise under load", + "answer": "The engine in a modern car has inbuilt protection where it won't rev beyond what is safe for it. So you needn't worry about that. But a vehicle that wants to hold gears too long can become tiring to drive, as well as using more fuel than it might if its shifted gears at lower engine speeds.Your car has what are called drive modes which tailor the aggressiveness of the throttle and alter gearshift points to tailor the car's behaviour in different conditions. My suspicion is that your car is set on Sport which is what's making it feel a bit hyperactive. There's a switch on the centre console which will allow you to change the Drive mode to Comfort or Normal. Try that to see if it tames the gearbox's behaviour." + }, + { + "question": "What fuel should I use in my 2018 Kia Cerato?", + "answer": "All Kias sold in Australia and built after 1996 can use E10 fuel. But your car will be just as happy on standard ULP with its 91 RON octane rating.You won't notice any difference between the two fuels apart from perhaps a slightly higher fuel consumption when using the E10. That's because the ethanol content of the fuel has less energy in it than normal petrol. But there's really not much in it and the extra E10 you'll use will be offset by the cheaper per-litre cost compared with ULP.The fact that you've used E10 will not alter the retained value or desirability to of your car to a potential buyer one bit." + }, + { + "question": "What should I know before buying a 2004 BMW 7 Series?", + "answer": "Some of these older luxury cars are tremendous bargains. Or, at least, they look like it in the classified adverts. There are a couple of reasons they're so cheap second-hand. The first is that people are (often rightly) scared of them going bang in an expensive way and requiring lots of pricey repairs. The second is called the funnel effect and happens when a luxury car like the 7-Series is bought brand-new usually by corporate customers. But, when the car is ready to be traded in a few years later, there simply isn't the volume of private buyers waiting for one to hit the market. So prices plummet. The same thing happens to Mercedes-Benzes, Audis and other luxury brands, too; it's not just a BMW thing.Meantime, the rules of engagement are the same for any used car. The most important thing is not the distance the car has covered, but how well it's been maintained over the years. You need to see a stamped, up-to-date service handbook with no glaring gaps in the service history. Without that document, you could be buying an abused car that will let you down and empty your wallet.The other thing to be a bit wary of in a 7-Series BMW of this vintage is the ex-hotel courtesy car. Back in the day, BMW had plenty of 7-Series to shift and a relative lack of takers, so the company offered them to hire-car and limousine taxi operators for about the same (leased) cost as a Holden Caprice. That's how so many of them wound up wearing a groove from the city to the airport.A good, well maintained ex-hire car should be okay, but bear in mind a lot of them led pretty hard lives. That included a variety of drivers who may or may not have cared very much and long hours idling in gridlock traffic. Check the condition of the backseat to see whether it's been used often (does the wear in the back match that in the front?) and check the area around the rear bumper. This was often damaged as a million suitcases were loaded and unloaded from the boot." + }, + { + "question": "What could be causing thick exhaust smoke from my 2003 Nissan X-Trail", + "answer": "You can tell a lot about exhaust smoke by its colour. If it's a blue-grey colour, the smoke is probably from burnt oil. If it's black, excess fuel is probably the cause. Make sure, too, that what you're seeing is not just water vapour that is a normal part of the combustion process and will disappear as the exhaust system heats up and turns that vapour into steam (which is invisible).But if it really is blue smoke you're seeing, it could be a case of worn out piston rings, or worn valve guides or seals. If it's black smoke, you could have a problem with injectors, the fuel pump, intake system, spark plugs, any number of sensors that control the engine's fuel:air mixture, or about a thousand other things. That fact that the smoke disappears after a while suggests that the engine is happier when it has some heat in it, but really, it shouldn't blow any smoke of any colour at all." + }, + { + "question": "Is it dangerous if the reductant heater in my 2013 Audi Q5 is broken?", + "answer": "The reductant heater on this car is a heating element that stops the AdBlue from freezing. According to most sources, the heater is only called into operate at ambient temperatures of minus-11 Celsius or lower. So, unless you're a regular at Australia's snowfields, your car will probably never need this function. But while the car may work perfectly without a functioning reductant heater, you might find that it's technically unroadworthy on the basis of its emissions systems (of which the AdBlue is a part) are not all working properly.Most times, failures of this heater revolve around the electronics that control it, but when that happens, the computer will usually flash up a check-engine light to let you know there's something wrong. Without this light, I'm unsure why your mechanic would think there's a problem with the heater system." + }, + { + "question": "Experiencing vibration and technical issues in my 2023 LDV Deliver 9's steering wheel", + "answer": "The bigger question is why you didn't just turn around and drive straight back to the dealership. A brand-new car like this should not have any of these problems, and it's a sad comment on the attention to detail (or lack of it) demonstrated by the dealership that pre-delivered the vehicle when all these things should have been checked. Let's not forget, this is what the dealer delivery charge is supposed to sort out.The steering wobble is possibly a wheel with a missing balancing weight, particularly as it only appears at a particular road speed. But the steering wheel button issue could be a fault with the wheel itself, the on-board body computer that controls all this stuff or even the software that drives it.Straight back to the dealer and don't take \"they all do that\" for an answer." + }, + { + "question": "Can I put engine oil 5W40 in a 2016 Audi Q5?", + "answer": "The recommended engine oil for your car is actually a 5W30 fully-synthetic. That goes for either the petrol or diesel-engined version of the Q5." + }, + { + "question": "I am not happy with the fuel economy in my 2021 Isuzu MU-X", + "answer": "It's true that new engines can be 'tight' and this can lead to higher fuel consumption than they achieve with a few more miles on board. And since you're almost at the 30,000km mark now, why not try the dealer's advice and see if things start to improve.The MU-X was never the most fuel efficient vehicle in its class, but even so, 12.2 litres per 100km on the highway sounds a little excessive (although not as much as you might think). I'd expect this vehicle to return highway fuel economy figures closer to 10 litres per 100km or maybe a bit less.However, there are several factors that might be skewing your results. The bluff aerodynamics of a vehicle like the MU-X mean that even a slight headwind can increase consumption. So can the addition of accessories such as a bull-bar and roof racks. A set of roof racks on their own can add a litre of fuel to every 100km travelled, and that's if they're not loaded. Throw a spare tyre and some gear up there and it's even worse.Bigger (taller) tyres can also increase fuel consumption, and so can running your tyres at too low a pressure." + }, + { + "question": "Does the 2009 Ford Territory Ghia 4x4 have a timing belt or chain?", + "answer": "All versions of the Ford Territory form this era used the inline six-cylinder 'Barra' engine from the Ford Falcon. This engine used a timing chain rather than a toothed rubber belt. The chain should be good for the life of the engine and should not need replacing." + }, + { + "question": "How much does a 2014 Jeep Grand Cherokee V8 weigh?", + "answer": "That particular variant of the Grand Cherokee weighs an impressive 2336kg. That said, manufacturers often underquote their vehicles' kerb mass, and that could be the case here, so take it as a ball-park figure only.If you're concerned with overloading the vehicle, the best thing to do is load it as you would and then take it to a local weighbridge to gain an accurate idea of what it weighs in-service. Many council recycling facilities (we used to call them the tip) now have weighbridges." + }, + { + "question": "Is it common for a 2019 Mazda BT-50 or Ford Ranger to blow a motor due to a faulty oil pump?", + "answer": "We have heard some reports of Ranger and BT-50 (they're the same vehicle mechanically) suffering oil pump failures with fairly terminal results for the rest of the engine. The other quirk with this engine is that you can't drain the engine of oil and leave it for any more than a few minutes without the pump running dry and needing to be primed before the engine is started.Not all mechanics know this and many a Ranger or BT-50 engine has been destroyed when the oil has been dropped from the sump and the mechanic has gone to make a cup of tea or do some paperwork. They return half an hour later, replace the sump plug, fill the engine with oil and start it up. But because the pump hasn't primed, there's effectively no oil pressure and the engine is reduced to scrap in a few short seconds.The problem is partly to do with the different design of the pump and there are even companies that have engineered more conventional oil pumps to replace the standard units on these engines." + }, + { + "question": "How to repair a leak in a 2007 Crossfire Coupe windshield washer?", + "answer": "The first thing to do is find out where the leak is exactly. It could be in some of the plumbing that takes the water form the reservoir to the washer jets, but it's probably more likely to be a crack in the plastic reservoir itself.If that's the case, you could try to mend it with some epoxy (or a lump of some other repair material) but if the tank is old and brittle enough that it's already cracked, the repair will almost certainly be temporary at best. What you need to do is find a replacement reservoir and fit that to the car. The problem there is that even a second-hand reservoir from a parts recycler will probably be just as old as the one you're replacing and might fail in the same way in the not too distant future.You might get lucky and find an online seller with this exact product brand new, although you might have to order it from overseas. When it arrives you'll probably have to remove the pump unit from your old bottle and fit it to the new one, although some sellers provide the whole battle and pump assembly. That will be the dearer option.You could also buy what's called a universal washer bottle kit. These are designed to 'fit all cars' but don't actually fit anything perfectly, particularly something relative modern like a Crossfire which has a pretty convoluted bottle shape to fit the space it's designed for." + }, + { + "question": "Having trouble shifting in my 2022 Isuzu MU-X", + "answer": "This needs to be sorted out quickly as a car that you can't be sure is in Park is always a potential to roll away on its own causing who knows what grief and damage. It sounds like there's something amiss with the way the gear selector is talking to the actual transmission, and any resistance in the action of the shifter really shouldn't be there. That said, you do need to have your foot on the brake to select a gear from Park, so maybe you're taking your foot off the brake pedal prematurely.You're possibly correct that the two issues are related as a car that thinks it's not in Park, will probably not want to allow you to use the walk-away locking mode. But here's the good news: This is absolutely a warranty issue and Isuzu needs to fix it at its cost.Book the car in to be inspected as soon as possible and, in the meantime, make sure it's parked somewhere from which it can't roll away. Physically chocking a wheel (with a house-brick, a rock or whatever) isn't a bad idea till it's fixed, either." + }, + { + "question": "What does error code P10171-00 mean?", + "answer": "This particular error code denotes a lean running condition. That is, the engine either has too little fuel or too much air entering it. It's actually quite common on this engine and can be traced to several possible causes. Some of those include bad fuel injectors, a worn fuel pump, an intake vacuum leak, or – and this is where we'd look first on this engine – a bad PCV valve.This valve is responsible for controlling the crankcase ventilation, but if it fails, it can allow the lean mixture condition to emerge which is when you'll get the error code and a check-engine light. The good news, is there's a quick and easy check if you know your way around an engine.First, remove the plastic engine cover to reveal the rocker cover and the PCV valve. With the engine running, place a small piece of paper over the hole in the PCV valve. If the paper is drawn to the valve, you have a leaking PCV valve probably due to a broken diaphragm which is allowing extra air to enter the engine and create the lean mixture. If that doesn't work, make sure the oil cap is fitted tightly as a loose cap can cause the same problem. This certainly isn't the case for all engines, but experience has shown that in your car, it's a good place to start.If the PCV valve theory doesn't work out, you're back to looking at things like fuel pressure, injector condition, intake tract leaks, a bad mass airflow meter or even a powertrain module fault.The knocking noise could be anything from a poorly secured spare tyre to the struts that hold the boot or hatch in the raised position." + }, + { + "question": "The starter system in my car is dead", + "answer": "Automatic cars, by law, must have what's called a starter interlock which prevents them from being started in any gear other than Neutral or Park. This is a safety measure to ensure the car can't be started in gear and take off without the driver being in full control.Which means your problem sounds like a coincidence rather than the result of trying to start in Reverse. What you can try is to start the engine in both Park and Neutral, rather than just Park. If it won't start in either of those positions, you may have either a problem with the starter system or the small switch that controls the interlock function.But it's hard to imagine that tyring to start in Reverse would have damaged this interlock mechanism. Again, it sounds awfully like a coincidence. If it is the interlock system, you could try to remove the centre console to gain access to the gearshift mechanism and maybe spray some contact-cleaner onto the interlock switch, cycle it a few times and see if that restores power to the starter." + }, + { + "question": "Location of the starter motor in a 2003 Mazda 6?", + "answer": "The starter motor on this vehicle is located down low on the front of the engine. Conventional wisdom is to remove the air-box and part of the intake trunking to access the starter motor's fasteners and wiring, and then remove the starter itself from below the engine bay after removing the plastic underbody protection panel. Don't forget to remove the negative battery terminal before starting any of this." + }, + { + "question": "There is no option for car heating in my 2013 Mazda BT-50", + "answer": "I can assure you the 2013 BT-50 was, indeed, engineered with a heater and this came standard with any BT-50. The dial that controls the coldness of the air-conditioning is the same one that controls the heating. Turn the dial all the way clockwise and you should have warm air entering the cabin through the various vents.If not, then I'd suggest that a previous owner has blocked off the car's coolant supply to the heater core by rerouting the plumbing so the hot engine coolant no longer enters the heat exchanger in the cabin. This was probably done because the heat exchanger was leaking and this was a quick way to stop the leak and keep the vehicle operational, albeit without a heater. It's one of the oldest tricks in the used-car book.The best bet is to take the car to a radiator specialist who will be able to figure out what has been removed or bypassed and reinstate the necessary hardware so that your car is heated once again." + }, + { + "question": "Transmission slipping in my 2015 Isuzu MU-X", + "answer": "This sounds like a case of low transmission fluid. Check the transmission dipstick according to the instructions in the owner's manual to see if the level is where it should be. Low fluid level can cause all sort of problems from slipping to a lack of drive to uneven shifts and shifts occurring when they shouldn't. Also, try to find out what fluid was put in the transmission when it was last serviced. The wrong type or grade of fluid can cause the same types of problems as not enough fluid.If the fluid checks out, then you need to start looking at other causes such as glitches in the on-board computer that controls the driveline. An electronic scan of the vehicle would be the next step." + }, + { + "question": "What was the original retail price for a 1998 Daimler V8 Saloon?", + "answer": "The Daimler with its V8 engine retailed back then for the princely sum of $188,500 which was comfortably more than a family house in a decent suburb of most Australian cities at the time.But it's also interesting to look back at what the Daimler was selling against in those days. In this case, it was cars like the Mercedes-Benz S420 S-Class which retailed for an even more impressive $229,300 and the BMW 7-Series 740iL at $208,000.The great news for fanciers of these cars now is that thanks to buyer trepidation at the thought of complex, imported components going expensively wrong, any of this trio are bargains today. Any of them can be found in good condition for comfortably under $20,000 of today's dollars and, if you're prepared to take a punt and walk away if it all goes wrong, they can be brilliant cars for weekends away, even if their projected running costs precludes them as everyday transport." + }, + { + "question": "The clock and radio display in my 2004 Holden Statesman won't turn off", + "answer": "I'm not sure how an electric piece of equipment continues to function when its fuse or relay has ben removed, so maybe you need to check that you're pulling the correct fuse. The car's owner's manual should contain a list of fuses, their location and what circuit they relate to.In any case, problems like this one are often the fault of the car's body computer which can fail, allowing all sorts of random errors to crop up in anything from the climate-control stuff to the central locking. If that's the case, a new body computer may be required, but these can be obtained second-hand to keep costs down.But before you do any of that, try these simple tricks: Using the key fob, press the door lock button and hold it down for at least a minute. Sometimes, this is enough to reboot the computer and restore normal settings. The second thing to try is to park the car and disconnect the negative battery terminal. Wait at least an hour (overnight is better) and then reconnect the battery and see if the car's computer has reset itself. It doesn't always work, but it's free and definitely worth a shot. Just make sure you have access to the radio's security code to restart it after disconnecting the battery." + }, + { + "question": "The touchscreen in my 2019 Haval H2 isn't working", + "answer": "Good news; Haval extended its factory warranty to seven years back in 2018, meaning that your car is still under factory warranty. So make it Haval's problem. Assuming you haven't damaged the screen (and the car hasn't been under water or anything similarly drastic) and the failure has been caused by an electronic or hardware fault or flaw, Haval's warranty dictates it needs to fix it." + }, + { + "question": "High oil usage in a 2019 Kia Carnival", + "answer": "Some oil consumption is normal for engines, and modern engines seem to use a little more than some older designs. That's because modern engines are designed with low-friction piston rings which are great for fuel economy but can lead to slightly higher oil consumption. However, 700ml per 1000km does seem high for what is not an especially high-performance engine, and one that has not travelled very far in the scheme of things.It wouldn't be the first time a dealer (of any brand) has tried to fob off a customer concern with such a response, so I reckon you're on the right track by contacting Kia Australia's customer service division. I'd also follow up with a phone call as well as an email, but experience suggests Kia is one company that takes customer satisfaction seriously.Your car is still covered by the factory seven-year warranty, so provided it's been serviced correctly, if there is a fault, it should be covered. Further investigation is warranted, including a compression and leak-down test to show if there's any deterioration in the performance of the engine's piston rings. Your local state motoring club is a good source for these tests, particularly as manufacturers tend to take the clubs and their mechanical inspections seriously." + }, + { + "question": "Problems with engine light in a 2011 Mitsubishi Challenger", + "answer": "This definitely does sound like a build-up of carbon and soot inside the intake system of the engine. Believe it or not, this is not an uncommon problem and occurs partly because of the emissions controls forced upon engine manufacturers.The diesel engine in your car features an EGR (Exhaust Gas Recirculation) system which means the engine inhales a portion of its exhaust so that it goes through the engine twice and is burned more completely. That's good for emissions, but it means that exhaust soot is being consumed by the engine via the intake system.Combine that with the oily fumes from the crankcase ventilation system (which also feeds into the intake) and you can soon wind up with a black, sticky, sooty glug that blocks the internal airways much as cholesterol blocks human blood vessels. In some cases, the only way to fix this is to remove the intake system and manually clean it out. This can be time consuming and expensive, but could easily be why your check-engine light is being triggered.The other bads news is that this could happen again over time. The solution to that is to fit a quality air-oil separator (also known as a catch-can) which keeps the oil fumes out of the equation." + }, + { + "question": "The bonnet cable on my 2009 Mazda CX-9 snapped, how do I open it?", + "answer": "In some cases, with some versions of the CX-9, you can get a long screwdriver in between the bonnet and grille and manually flip the catch that will allow the bonnet to spring open. The trick is that you have to know where the catch is and since you can't see in there, it can be very difficult if not impossible.If you have access to one, a borescope (a tiny camera on a thin, flexible shaft, might get you to the point where you can identify the latch and successfully aim the screwdriver. But at all times, you risk damaging the grille or bonnet.You could take the car to a Mazda dealer or specialist who has probably seen this thing before and may have a few short-cuts to get the bonnet open. And since you're going to need a new cable anyway, you're then in the right place. If the job is a really tough one, you may find you need to remove the grille and even the front bumper to gain the access you need." + }, + { + "question": "I am having acceleration problems with my 1998 Toyota Prado", + "answer": "The clue here is that the problem started after the repairs were made post-crash. It sounds awfully like some of the turbocharger's plumbing has been damaged/gone missing after the crash. If so – and it only takes a minute crack in the piping – the engine can lose turbo-boost, which will produce the precise symptoms you've noted.While the turbocharger itself will be working fine, the boost it produces is being allowed to escape into the atmosphere instead of being pumped into the engine to produce more power. That's why it sounds noisy, and also why it's not delivering the performance you're expecting." + }, + { + "question": "How do I set seating and mirror memory in my 1994 Daimler XJ 6?", + "answer": "The procedure goes like this: Turn on the ignition and, with the transmission in the Park or Neutral, position the seat and mirrors where you want them with the buttons. Then, press the memory button which should light up. Then, push either button one, two or three while the memory button is still lit. After that, you should hear a tone, the memory light will go out and the memory should be set.If this is not working, you'll probably find that it's not your setting technique, but rather the car's memory unit that is suffering amnesia. Failed memory modules on this model are very common. You might be able to find a replacement module, but most owners simple live with it and adjust the seat manually." + }, + { + "question": "The bonnet cable on my 2009 Mazda CX-9 snapped, how do I open it?", + "answer": "In some cases, with some versions of the CX-9, you can get a long screwdriver in between the bonnet and grille and manually flip the catch that will allow the bonnet to spring open. The trick is that you have to know where the catch is and since you can't see in there, it can be very difficult if not impossible.If you have access to one, a borescope (a tiny camera on a thin, flexible shaft, might get you to the point where you can identify the latch and successfully aim the screwdriver. But at all times, you risk damaging the grille or bonnet.You could take the car to a Mazda dealer or specialist who has probably seen this thing before and may have a few short-cuts to get the bonnet open. And since you're going to need a new cable anyway, you're then in the right place. If the job is a really tough one, you may find you need to remove the grille and even the front bumper to gain the access you need." + }, + { + "question": "I am having acceleration problems with my 1998 Toyota Prado", + "answer": "The clue here is that the problem started after the repairs were made post-crash. It sounds awfully like some of the turbocharger's plumbing has been damaged/gone missing after the crash. If so – and it only takes a minute crack in the piping – the engine can lose turbo-boost, which will produce the precise symptoms you've noted.While the turbocharger itself will be working fine, the boost it produces is being allowed to escape into the atmosphere instead of being pumped into the engine to produce more power. That's why it sounds noisy, and also why it's not delivering the performance you're expecting." + }, + { + "question": "Where can I buy a windscreen-wiper motor linkage rod?", + "answer": "It all depends on what sort of car we're talking about. If it's a relatively new car, you might have to buy a brand-new part. Even then, there are options, because you can buy a genuine replacement part from a dealership, or shop around for a differently-branded part (that may well be the same part number, from the same manufacturer, but in different packaging). Just be careful if you're shopping online as plenty of people have been scammed by fake websites offering the parts they need.If it's an older car, don't rule out the good old parts recycling yard (or wrecking yard as those of us of a certain age know them). Something like a wiper linkage is unlikely to be in high demand, so if the yard has your make and model in stock, there's a fair chance it might have the part you need. The only catch here is that some yards insist you remove the part yourself, so you might have to take your tools with you. Generally speaking, a second-hand part from a wrecking yard should be a fraction of the cost of a new part. But check it carefully, as there are often no guarantees with second-hand parts." + }, + { + "question": "How do I turn off the automatic stop-start in my 2021 Haval H9?", + "answer": "This automatic stop-start is an increasingly common feature on new cars and it's designed to save fuel by switching off the engine when you're, say, waiting at a red light. A lot of people find this function annoying and wish to turn it off permanently.Depending on what version of the H9 you have, there should be a small switch down low on the centre console (near the hazard flasher switch) This will be marked with the same A-in-a-circle and, once you press it once, will disable the stop-start function. The catch is that you have to press this button every time you restart the car to disable the function.But if you go into the Settings menu on the info-screen, you should also be able to find a listing for the stop-start function which, if you disable it this way, should keep it switched off." + }, + { + "question": "My automatic 2018 Honda Jazz is not changing gears", + "answer": "There are dozens (hundreds, actually) of reasons why a modern automatic car won't accelerate through its gears properly when you take off from a standing start. These can include sensors, wiring, fuses, mechanical issues within the transmission and even an on-board computer that has lost the plot.While the Jazz uses a CVT transmission rather than a conventional automatic with planetary gears, the Honda still makes use of hydraulic transmission fluid to operate its torque converter and effect the gear ratio changes as you drive. So, keeping the correct grade of fluid at the correct level is critical.In most cases, the best bet is to take the car to a workshop that knows this make and model and have it scanned electronically for clues about what's gone wrong. This will ultimately be the quickest, cheapest way to find out what's wrong. From there, you can make a more informed decision on how to proceed.However, if you want to be a little more pro-active, there are a couple of things to try. First, check the level of the transmission fluid. If this is low (due to a leak) then the gearbox may have difficulty shifting gears or taking off at all. The other thing you could try is to disconnect the battery from the car and leave it for at least an hour before reconnecting the battery. This forces an electronic reset and could fix the problem. It's a bit of a long shot, however, and you may have to recode your radio and reset the car's clock." + }, + { + "question": "What is the towing capacity for a 2021 Kia Sportage?", + "answer": "The 2021 Sportage range covers a variety of towing capacities depending on what engine and transmission are fitted and whether the example in question features all-wheel-drive or front-wheel-drive.So, in no particular order, the Sportage with front-wheel-drive can tow up to 1600kg with a braked trailer, the AWD petrol can tow 1500kg, the AWD diesel has a towing maximum of 1900kg and the facelifted 1.6-litre petrol with the dual-clutch transmission can cope with 1650kg (all with the same braked trailer).With a trailer with no brakes, the maximum towing capacity for any 2021 Kia Sportage is 750kg." + }, + { + "question": "How do I repair sun damage to roof rails on a 2015 Ford Everest?", + "answer": "Your Everest would have come brand-new with a three-year/100,000km warranty which has now well and truly expired. So you can forget about Ford contributing to the cost of repairs.Roof racks cop a pretty hard life in some cases, and damage to their coating or paint is not uncommon. Even if it's just the effects of UV radiation (rather than physical damage) roof racks are in the direct firing line of the sun's rays for a lot of the time.The best advice would be to get an automotive spray painter to repaint the roof rails in a durable product that matches the original finish. This shouldn't be difficult for any professional shop and would return the car's appearance to new, providing the rails are the only blemished areas." + }, + { + "question": "My 2011 Ford Fiesta Zetec is jerking on take off", + "answer": "Unfortunately, it sounds like you have one of the dreaded Powershift dual-clutch transmissions in your car. If that's the case, then this type of transmission behaviour is all too common and, we're sorry to tell you, is a sign that the gearbox is about to die.Ford was hauled over the coals by the ACCC back in 2017 for 'unconscionable behaviour' regarding this transmission and its approach to dealing with consumer complaints about it. We'd be talking to Ford Australia's customer service department as it will have a standard procedure now for dealing with such problems.All that said, your car is well and truly out of warranty now, but Ford knew years ago that it had a major problem with this transmission, so it's worth asking about compensation or help with repairs. The other piece of advice is to not sink too much money into the car, as the trade and consumers know it's a ticking time bomb and, as a result, this model is worth very little as a trade-in." + }, + { + "question": "Ripples have formed on the bonnet and doors of my Mazda 3", + "answer": "The best approach might be to have the car independently inspected and assessed. Your local motoring club (NRMA) would be a good place to start, but you could also probably take it to an established panel shop an achieve the same thing.The results of that inspection will determine which way you go from there. If the inspection really does determine that the car has damage to its bodywork, then Mazda should treat it as a warranty claim and fix it. If the car does get resprayed be very selective on who does the work, as a brand-new car that has obviously been resprayed will raise eyebrows if you try to sell it." + }, + { + "question": "Indicator and speedometer issues in a 2010 Mazda BT-50", + "answer": "Modern vehicles have lots of electronics that operate functions such as the dashboard and warning lights. If the car is showing a 4WD light when it's not actually in 4WD, then there's an electrical glitch somewhere in the system.But the fact that it occurs in tandem with a second fault (the incorrect speedo reading) makes us wonder if you're not looking at something as fundamental as a bad earth somewhere on the car. Electricity can't flow if the circuit isn't earthed, and this is a common source of problems like the one you're seeing. A good auto electrician should be able to sort both problems with simple test gear. If not, a scan of the vehicle's systems may throw up the answer." + }, + { + "question": "My Mazda 3 ran out of diesel and now it won't start", + "answer": "Many diesel engines don't appreciate being run out of fuel and will exhibit this behaviour if you allow them to run dry. That's because a lot of diesels have a fuel system that doesn't automatically prime itself and start pumping fuel once it's run dry.As a result, some diesel cars have a hand primer under the bonnet that allows you to prime the diesel fuel pump and get going again. But modern ones like your Mazda often don't, and priming them involves a specific procedure to get the fresh fuel from the tank to the engine. Most workshops will be able to carry out this job for you, but simply continuing to crank the engine with your fingers crossed will do nothing more than flatten the battery." + }, + { + "question": "The electronic start in my 2019 Alfa Romeo Giulia won't work", + "answer": "This sounds like a job for an auto electrician, as it's impossible to diagnose something like this by remote control. But for reference, it could be something as complex as a major problem with the wiring harness and its networking, or something as simple as a flat battery in the key fob. But the fact that the car knows something is wrong and issues a fault warning is actually good news and suggests that an electronic scan of the car will throw up the answer pretty quickly.Unfortunately, Alfa Romeo dragged its heels on warranty, and only made a five-year warranty standard after April 22, 2022. Which means your 2019 car came only with a three-year warranty which has, of course, now expired." + }, + { + "question": "The engine light in my 2011 Nissan Dualis won't turn off", + "answer": "That's a pretty impressive innings for a Dualis. You obviously maintain it well and drive it sensibly. The engine light on your dashboard is telling you that the car's on-board computer has noticed something isn't right and needs to be fixed or reset. This could be anything from a stretched timing chain to an oxygen sensor in the exhaust system or dozens of things in between.The best approach is to have the car scanned to see what fault codes the computer throws up. From there, you'll have a much better idea of what the problem is.The orange or yellow engine light means the car is still safe to drive, but you still need to have it looked at as soon as you can to avoid doing further damage to whatever system is not working properly. If the warning light (of any sort) is red, then you should stop driving as soon as it's safe to pull over and have the vehicle towed to a workshop." + }, + { + "question": "There is a tapping noise from the motor of my 2007 Nissan Navara", + "answer": "This sounds like a classic case of a hydraulic lifter (also called a lash adjuster) that is dying a slow death. These components rely on engine oil pressure to maintain the correct clearance between the engine valves and the rockers that actuate them, and any wear will show up as a ticking noise when the engine is first started and is still building oil pressure. They can often 'tick' for a few seconds or more before going quiet.The recurrence of the noise has probably got something to do with a fall in oil pressure at idle when the engine warms up, allowing the lifter to start ticking again. But the engines in this series of Navara were also known for ticking or rattling noises as the result of worn camshaft-chain tensioners, broken or damaged cam bearing bolts and wear in the auxiliary pulleys and belt tensioners. If the noise does turn out to be a dud lifter, do the smart thing and replace them all, as wear in one means certain wear beginning in the others." + }, + { + "question": "Are there any known transmission issues with a 2012 Ford Focus manual?", + "answer": "By buying a manual Focus, you neatly sidestep the biggest problem with this car, that of the perennially faulty DCT transmission. As a rule of thumb, the advice is to never buy a Ford with this transmission, purely because its failure is a question of when, not if.The irony is that the rest of the car was actually pretty reliable, so as long as the recall for a potential fuel leak caused by a blocked carbon-canister has been attended to, you stand a good chance of buying a reliable car." + }, + { + "question": "Vibration developing in my 2005 Nissan X-Trail", + "answer": "It sounds like you've tackled the obvious causes of this type of vibration. The dual-mass clutch is a prime candidate and any car with worn engine mounts can vibrate when it's running.Digging deeper will involve ruling things out in a process of elimination. So, to start that process, does the vibration go away when the vehicle is stationary or only when it's moving? If it's the latter, you could have some kind of transmission or tail-shaft problem. Ot perhaps even a warped brake rotor or seized brake caliper.But if the vibration is there whenever the engine is running, then you need to start to look at things like the harmonic balancer on the front of the crankshaft and whether the engine itself is actually running smoothly (regardless of where the idle is set). The stepper-motor (which controls the idle) could be faulty leading to the engine flaring between gear changes, and an engine that has a blocked exhaust, dirty air-filter or even worn spark plugs can run roughly. It could even be something like camshaft timing that has jumped a tooth, leading the engine to run poorly and contribute the bad vibrations you're feeling. Also, check the rubber drive belt that powers the alternator and power-steering pump. A worn belt or worn out tensioners and pulleys can also create problems like this. Check the power steering pump itself for signs of its seizing or jamming as it turns." + }, + { + "question": "The check engine and four-wheel-drive lights in my 2012 Mazda BT-50 keep turning on and off", + "answer": "This sounds like another one of pesky electrical problems which occur but don't really create havoc beyond making you wonder why it's happening. In many cases, this sort of problem can be caused by a poor earth somewhere on the car or even a chafed wire that is short-circuiting and turning random lights on and off.But it could also be a symptom of something more serious with the car's electrical systems, so an electronic scan of the vehicle should be your next move. That will rule out a lot of things and also possibly pin-point the problem." + }, + { + "question": "Where is the oil filter in the transmission of a 2004 Daihatsu Sirion?", + "answer": "Unlike fuel and oil filters which are often located in easily accessible places and are able to be removed and replaced easily, most automatic transmission filters are located inside the actual transmission. Usually, this means removing the transmission's pan which is also usually the way to access the transmission's valve body and other parts that are part of a transmission service.The best way to access this area is to have the car on a hoist and work from underneath." + }, + { + "question": "My 2013 Holden Cruze won't start or lock", + "answer": "It sounds as though you either have a problem with the car's electrics or the electronics within the ignition remote. If the car's battery is dead flat, you'll get the symptoms you're reporting, but if the remote has a flat battery (or is faulty in some other way) then you an find yourself in the same boat.But it could also be an electrical problem other than a flat battery. From memory, some of these Holdens had suspect battery terminals which lacked the grip they should have had and could lead to a loose connection which could produce these symptoms. This would be a good place to start.But there's another trick you can try. On some Cruze models, there's a process that can over-ride the remote locking and ignition protocols. If the battery in the remote is weak or the remote itself is damaged, this is definitely worth a try. From the driver's seat, locate the small, round plastic bung in the cup-holder in the centre-console. Place the remote key over this hole with the Holden logo facing up. Then try the starter button. With luck, the engine will start and you're away to have the remote fob fixed or replaced. You may find you need to hold the stop/start button for two seconds to get the engine to stop.Meantime, I have no idea why the actual physical key will not lock the doors from outside. That sounds more like a job for a locksmith." + }, + { + "question": "What petrol should I be using in my 2015 Nissan X-Trail?", + "answer": "All Nissan models officially sold in Australia with a build-date later than 2004 can use ethanol blended fuel with up to 10 per cent ethanol content. That can reduce fuel costs, because E10 fuel is usually cheaper at the pump. Bear in mind, however, that you might use a little more E10 than non-blended fuel because of the slightly lower energy content of E10.Beyond that, your X-Trail requires regular petrol with an octane rating of 91, which is pretty much the normal brew on any service-station forecourt. You can use higher octane fuels without harming the car, but there would be little to no benefit in doing so. And your wallet will thank you for not bothering." + }, + { + "question": "My 2021 Isuzu MU-X automatic keeps changing gears at strange times", + "answer": "It sounds very much like the transmission is confused electronically or has a problem with its valve body which is supposed – in conjunction with the computer – to make decisions about what gear the transmission should be in. Perhaps it's as simple as a dodgy electrical connection somewhere and the impact of potholes or buffeting from passing trucks is causing a short-circuit somewhere.The first piece of advice, however, is to not drive the vehicle any farther. You not only risk damaging the transmission, but it's also dangerous to drive a vehicle that might suddenly select the wrong gear at random. The second piece of advice would be to take the vehicle to a dealership and have its computer scanned to see if any fault codes have been recorded. If your local dealer doesn't want to know, take it straight to head office and contact Isuzu's customer service division.The good news is that your vehicle is still under the factory warranty, so make it Isuzu's problem, not yours. Just make sure that the behaviour has been logged as a problem, at which point it's classed as a pre-existing condition and Isuzu is still obliged to fix it even if the warranty runs out." + }, + { + "question": "Can I still get my 2005 Ford Territory fixed under the brake recall?", + "answer": "It shouldn't matter how old a safety recall is, it's a safety issue, so it needs to be fixed. That's why there's no actual time limit for these repairs to be made.Here's the official response from the Department of Infrastructure: “There are no time limits applied to vehicle recalls by the department. It is expected that if a vehicle is presented for an older recall, the manufacturer will repair it as per the original recall notice”.The potential spanner in the works there would be if the manufacturer is no longer represented in Australia or, if the parts required were no longer being made or otherwise available. In any case, this would definitely be worth chasing up with Ford as the recall was for potentially faulty brake lines which could cause a catastrophic failure with horrendous results." + }, + { + "question": "How can I fix the Apple CarPlay in my 2020 Toyota LandCruiser Prado?", + "answer": "No that it's any consolation, but Toyotas have, for years, had owners complaining about the Bluetooth connectivity and clarity in some of its cars. In some cases, the dealer has been able to improve things, in others, the owner has resorted to an aftermarket head unit with better Bluetooth performance.Toyota has been working hard on this and, to be fair, later models seem to be better than ones from a decade or so ago. Again, though, that doesn't help you, nor is it acceptable that a modern car can't nail this now basic connectivity function. The advice would be to keep on the dealer for a fix. You could also call Toyota Australia's customer service division if the dealer can't resolve the issue." + }, + { + "question": "How much can I expect when selling a 1993 Ford Falcon?", + "answer": "This is a classic case of how long is a piece of string. Without knowing things like the car's condition, its service history, mileage and its specification, it's impossible to hazard a guess. These things sell for anything from $500 in rough, running condition with no registration nor roadworthy certificate, all the way up to $40,000 for an immaculate V8-powered, highly optioned version. So, somewhere between those two figures is your answer.But assuming a six-cylinder car in decent condition with average mileage, with a RWC and no damage or serious wear and tear, you should be looking at something like $3000 to $8000. Sorry I can't be more specific than that." + }, + { + "question": "What is the maximum internal length in a Toyota Prado that can be used for loads?", + "answer": "It will vary according to what model Prado we're dealing with and, since Australia is now on its third generation of Prado with deliveries starting back in 1996, that's a fair range of vehicles. As a guide, however, a 2009-onwards Prado (the J150 model) has a rear floor measurement of something like 1910mm with the second row of seats folded away.The best advice we can give you is to grab a tape measure and measure it for yourself. You'll need the tape measure anyway to measure the intended load in the first place." + }, + { + "question": "Problems with the AdBlue sensor in a 2021 Mitsubishi Express", + "answer": "If it's as simple as the AdBlue sensor not telling the computer that more AdBlue has been added to the tank, then yes, it would seem like a pretty simple fix. But it may not be that simple. If there's a blockage in the tank or the line that takes the AdBlue to the car's exhaust (where it's injected into the exhaust to reduce harmful tailpipe emissions) then the car may still 'think' that there's no AdBlue on board.There could also be more to restarting an engine that has shut itself down than simply adding more AdBlue, too. Perhaps there's a specific restarting procedure that has to be followed, perhaps involving resetting the computer manually. One would imagine, however, that a dealership that sells the cars new would be aware of this." + }, + { + "question": "Questions about the GVM of a 2009 Mercedes-Benz LWB Sprinter", + "answer": "This is an increasingly common problem for people who carry big loads and especially for those who tow heavy trailers. In some cases, as you've discovered, it's very easy to get perilously close to the GVM limit by loading up the vehicle with whatever you're carrying. And that's the catch; the vehicle's GVM includes everything on board including passengers, fuel and whatever accessories you've added to the car, not to mention the actual payload.Earlier this year, Queensland changed its rules regarding GVM upgrades, but you would need to speak to a specialist workshop that deals with this type of work and is familiar with the QLD regulations which may vary from other states and territories. Companies such as Pedders are qualified to carry-out GVM upgrades on some vehicles and have the engineering experience to offer a package that is certified before it's fitted to your vehicle. Whether the Sprinter's body construction has any bearing on the availability of such a kit is another thing you'd need to check with a specialist.The problem with exceeding your car's GVM is that it makes its potentially unsafe to drive for both you and other road users. You'll also find yourself in line for a fine and your insurance company is likely to disown you in the case of a crash in an over-loaded vehicle." + }, + { + "question": "My 2000 Mitsubishi Pajero won't start after replacing the engine crank angle sensor", + "answer": "It's not unheard of for a brand-new component to be faulty straight out of the box. However, the more logical explanation for your car refusing to start after the crank angle sensor was replaced is that the sensor was not the problem in the first place.Instead of continuing to replace random components that may or may not fix the problem, you really need to find the problem and then tackle it with new parts. Scanning the car's electronics will often throw up the answer, but it could also be something as simple as the car having sat for a few months and the fuel going stale in the process. The causes of a no-start condition are endless." + }, + { + "question": "After pulling on the dash-cam lead my engine won't start", + "answer": "It's a bit difficult to imagine that a dash-cam lead (a USB lead, I assume) could totally disable the car. Even if you pulled on it hard enough to damage the USB port, that shouldn't stop the engine from starting. This sounds much more like a coincidence than a cause-and-effect scenario.Either way, start by checking the fuses to make sure the circuit that controls the starter motor hasn't blown its fuse. To be honest, a clicking noise when you turn the key sounds more like a starter-motor solenoid that is not engaging the starter with the engine, or a battery that is very low on charge. You didn't happen to leave the dash-cam running overnight, did you? This could definitely flatten the battery and leave you with these exact symptoms." + }, + { + "question": "My 2012 Holden Colorado is losing engine power over long distances", + "answer": "Modern vehicles like the Colorado have lots of sensors to help prevent major engine melt-downs. One of those is the sensor that tells the car the engine oil level is too low for safe operation. If that sensor is sending bad information to the car's computer, the vehicle might be programmed to go into limp-home mode or even shut down altogether to preserve the engine.But the oil problem the car is reporting could also be dangerously low oil pressure or oil that has become too hot. The farther and faster you travel, the hotter the oil becomes (up to a point) and the thinner it becomes, meaning it may not be thick enough to sustain safe oil pressure. This could also be caused by a dud sensor, but it could also be a real situation. And like the low oil level sensor, this can force the engine into shutting itself down as a self-preservation measure." + }, + { + "question": "My 2023 Isuzu D-Max SX is 'sweating oil'", + "answer": "A bit of sweating around the various parts of an engine where one component joins another is definitely not uncommon and not really a problem provided it's not actually dropping oil on the ground (at which point it's a leak, not a sweat-mark). But really, an almost-new vehicle like yours shouldn't be doing this at all.The rear-main seal on the crankshaft is a likely culprit and a common source of leaks from this area, but since it's a big job (gearbox removal) to do it, I can understand why a mechanic would declare it okay and not to worry. The problem with that is that the sweating is likely to become a leak sometime down the track, at which point you'll have to act.The good news is that because you've flagged this problem with Isuzu while the vehicle is still under warranty, it's called a pre-existing condition and is covered by the factory warranty, even if that warranty has since expired. However, one would hope that Isuzu does the right thing in the meantime and changes the offending gasket or seal to fix the problem.Be very wary, however, about Isuzu (or more likely the dealer) claiming the problem is being caused by the catch-can you have had fitted. A good quality catch-can, with a relief valve and correct installation should not cause a rear main seal to leak. As for changing the grade of oil you're using, I doubt that it would do much, but since the alternative is a slightly thicker oil, it might just make the difference you're chasing." + }, + { + "question": "What company manufactures the engine of the SsangYong Rhino?", + "answer": "The Rhino was a variant of the Musso ute, but wasn't sold here. Basically a UK-market model, the Rhino has now been discontinued.In any case, it used the 2.2-litre engine which forms the basis of the engine in the Musso sold in Australia, but with the addition of AdBlue to bring it into line with Euro 6 emissions standards. As such, the Rhino's engine produced 148kW and 441Nm, compared with the 133kW and 400Nm of our version of the Musso. As for who builds it; while some earlier SsangYong models used Mercedes driveline technology built under license, the current Musso uses a driveline that is all SsangYong's own work.So why don't we get the AdBlue version of the turbo-diesel? It all comes down to packaging. Strangely, due to the placement of the AdBlue tank, the Musso is rendered incapable of carrying a spare tyre, other than in the load area. SsangYong Australia wisely figured out that wasn't going to work here in a ute, so this market has stuck with the non-AdBlue engine variant." + }, + { + "question": "Are there known transmission problems with the 2011 Hyundai iLoad?", + "answer": "There doesn't seem to be a huge number of similar complaints to yours, Len, but that's pretty cold comfort. You could have a problem with the transmission itself or the electronics that control it. Either way, it could be that the transmission is stuck in high gear as a form of limp-home mode to avoid doing any further damage to itself.The first step is to have the vehicle scanned for fault codes. Sometimes, a fault will be logged that seems to have nothing to do with the symptom, but can still cause the havoc you're experiencing. Try a transmission specialist first, as it's a fair bet they will have seen this exact problem once or twice before." + }, + { + "question": "What is the GCM of a 2005 Nissan Navara?", + "answer": "The towing limit on this model Navara varies enormously according to what engine and transmission is fitted. As a result, the Gross Combination Mass (GCM) also varies a lot between models. As such, the 2.4-litre petrol Navara has a GCM of 4230kg, the V6 petrol a GCM of 4850 and the turbo-diesel is much higher at 5920kg.Don't forget, the GCM includes the vehicle, whatever it's towing and everything else on board, including fuel, accessories and even passengers." + }, + { + "question": "Wind noise in my 2022 Haval Jolion Lux", + "answer": "If the problem is getting worse, then there's clearly something deteriorating with either the doors themselves or the rubber seals that keep the air and water out. You could start by visually inspecting the rubber seals. Is there any obvious damage (such as a seat-belt buckle been left hanging out when the door was slammed shut)? Are there any witness marks or visible fretting on the paintwork from any component. Even a stray leaf caught between the door and the rubber can cause a leak, so give the area a good clean and see if that helps.The door hinges could also be at fault, but I'd be a bit surprised if a car as new as this one has worn hinges already. In the bad old days, this problem was usually fixed by grabbing the window frame part of the door and bending it in slightly to achieve a better seal. That probably won't help you, but keep in mind the car is still under warranty, so make it Haval's problem." + }, + { + "question": "2023 LDV Deliver 9 automatic step won't retract", + "answer": "This is either a sensor problem (that tells the car the door has closed and the step needs to retract) or a problem with the actuator that physically reels the step in. Either way, it's an obvious warranty claim.If the car can't be driven (to the dealership) with the step extended, you could try holding the locking button on the remote for 30 seconds which will sometimes reset the vehicle's body computer and the car will revert to normal operation. Apart from that, arrange for the dealership to pick the vehicle up." + }, + { + "question": "What is the difference in engine life between the petrol and diesel 2012 Hyundai iLoad?", + "answer": "Broadly speaking, diesel engines have longer life expectancies than their petrol equivalents. That's because the typical diesel has to be more strongly engineered to cope with its inherently higher compression ratio and heavier moving parts, which also means it runs slower with less stress.However, the advent of turbocharging and higher diesel engine speeds have also seen some lighter duty diesel engines lose some of that under-stressed longevity, meaning that they're not living as long as some old-school, slow-revving, under-stressed diesels. Modern changes including DPF technology, exhaust gas recirculation (for emissions) and single-rail, high-pressure injection have also contributed to shorter working lifespans in some diesels.In any case, the life you will get out of any engine is directly related to how well it's been serviced and maintained throughout that life. A petrol engine treated to proper servicing will easily outlast a diesel that has been neglected and abused. As for the Hyundai petrol engine in your van, the rule of thumb says you should be aiming for at least 200,000km before spending any meaningful money on repairs. Again, though, this is entirely dependent on regular maintenance." + }, + { + "question": "2013 Ford Territory wheel bearings keep needing to be replaced", + "answer": "Clearly something is wrong here because wheel bearings should have a much monger lifespan than 12 months. I'd start by checking that the wheel alignment (yes, rear wheels need to be aligned, too) is correct and not putting weird stresses and strains on suspension components which could include the bearings. While you're at it, check the condition of the suspension bushes, too, as these can also allow alignment to become a problem.Do you tow heavy loads with the car? This can also place huge stress on things like bearings and cause them to wear faster. Also, who replaced the previous set 12 months ago? Can you be sure they didn't over-tighten the new bearings, causing them to wear faster? Were the new bearings a good quality or a cheap replacement? Has the supplier of the bearings received the same complaint from other customers, suggesting a bad batch of bearings could be the cause? I've personally seen a brand new wheel bearing collapse in under 20km because the surfaces had not been hardened properly during the manufacturing process.Finally, given the wild weather this continent has been experiencing, have you driven through flood-waters at any stage. Unlike fresh water, flood-water is often full of tiny silt particles which get into the bearing and then act as griding paste, causing the bearing to fail super fast." + }, + { + "question": "Can I lessen the opening height of a 2022 MG3 Core hatch?", + "answer": "Not really. The hatchback door is designed with hinges and support struts that travel a set distance and then stop; they're not adjustable. If the problem is that shorter people can't reach the hatch to close it, a simple fix could be a strap attached to the hatchback that hangs down and is within easy reach. Just make sure the strap doesn't get caught in the closed hatchback causing a potential exhaust leak into the cabin." + }, + { + "question": "Questions about replacing the engine of a 2014 Hyundai ix35", + "answer": "If you're selling or trading-in the car, then a quality, tested second-hand engine from a wrecked iX35 is probably your best bet. This will be the cheaper option and even though you could spend a lot of money having the current engine reconditioned or a brand-new engine fitted, you'll find that won't affect the resale value as much as the extra outlay.That said, it all depends on what's wrong with the current engine. If it's completely trashed, then a replacement is the go. But if your engine has simply stopped working for a potentially simple reason, then it might be worthwhile fixing it and maybe saving even more money. Either way, making your car a proper running vehicle again will definitely justify the cost as it's virtually worthless in a non-running state.As for other brands of engines, the only viable choice is the same engine that make and model came with from the factory. Trying to fit anything else is a whole new car of very expensive worms." + }, + { + "question": "How to check if my 2000 Daihatsu Sirion's timing is right", + "answer": "Assuming you mean the Daihatsu's ignition timing, the on-board computer should control the timing. If this is out of whack, you'll find the car could be difficult to start, will idle poorly, use more fuel than it should, be down on power and may even overheat. Or all of those things. For reference, the correct timing for this engine is five degrees before top dead centre (+ or – two degrees) at idle. It can be checked by a workshop to verify whether it's correct or not.If you're referring to the engine's valve timing, that's a different thing altogether. You need to reset the valve timing whenever you change the rubber toothed timing belt to avoid catastrophic damage to the engine. The valve timing of the car should not change between belt-change intervals, but if it has, then the damage has probably already been done. Again, for reference, the two camshafts need to be lined up with their respective timing marks, along with the crankshaft in its correct position before the new belt is fitted. This is not a simple job for a Saturday morning in the driveway." + }, + { + "question": "Can I fit a boot release latch from a 2005 Ford Focus LS to a 2006 model?", + "answer": "This all depends on whether the 2005 Focus is a Mark 1 or Mark 2 version of the Focus. So that's the first thing to ascertain. If they're both Mark 2 cars, then there's a very good chance that the boot release will be the same in either (and, therefore, interchangeable) as we're talking about the same car.But even if the 2005 Focus is a Mark 1 model, it would still be worth physically checking to see if the release latches are the same. That's because even though the Mark 1 and Mark 2 Focuses were different cars, many manufacturers (Ford included) carried over some mechanical parts (such as latches and cables) from previous models to save on development costs. A good example of Ford doing this was the succession of 1980s Falcons including the XD, XE and XF models which all used the same exterior door handles. So compare the latch you have with the latch on offer and make sure it operates in the same way and direction, uses the same mounting points and will connect to the same cable. If so, you might just be lucky." + }, + { + "question": "Would a 2000 Mitsubishi Express make a decent camper van?", + "answer": "Plenty of people have successfully converted vans and small busses into campervans. The reason some are more successful than others is often down to the previous life the vehicle has lived and what sort of preventative maintenance it has been treated to.A vehicle that has been serviced properly and used carefully is likely to be a good thing even with a few years and plenty of kilometres on board. But one that has been used and abused and neglected in terms of maintenance is not a vehicle you want to be buying second-hand, regardless of make or model.So make sure the vehicle has a complete service history and try to find out a bit about what it was used for. Does it have a big tow-bar fitted? If so, it's probably towed some heavy loads and that places stresses on every part of the vehicle. Is there any sign-writing on the vehicle (or shadows on the paint where corporate logos once were)? If so, the vehicle has almost certainly been used commercially and may or may not have been driven sympathetically by the company apprentice.Treat it like an archaeology project, and you'll be amazed what you can learn. Meantime, a privately owned Express van with full service history is the one you want, but be prepared to pay more for such a thing." + }, + { + "question": "How can I check if a broken tensioner belt damaged the engine of my 2014 Hyundai ix35?", + "answer": "If a timing belt breaks, one of two things are likely. Either the broken belt will allow the valves and pistons of the engine to collide, instantly turning the engine to scrap. (This is what happens in what's known as an interference engine design.)The other alternative is that the belt snaps, but no intrinsic metallic parts collide (this is the case in a non-interference engine). If that's the case, the car won't run, but if a new belt is fitted and the engine retimed, it should work perfectly afterwards.But even in an interference engine, if the tensioner gets slack but doesn't actually allow the timing belt to jump ship or break, then there's a chance that you've avoided a catastrophic failure. The bottom line is that if your engine suffered a problem with the timing belt, but works properly after being fixed, then all should be good in the long run." + }, + { + "question": "Where is the transmission dip stick on a 2006 Ford Territory?", + "answer": "If you can't find the dipstick for the automatic transmission, there might be a very simple explanation: It doesn't have one. Many Fords from this era were not fitted with dipsticks, so checking the level is done from underneath the car via the a threaded plug. Not so easy to do at home. The transmission is a sealed system, and any drop in level indicates a problem that needs to be fixed. So the level is worth keeping an eye on, even if that's not so easy to do in cars like this one.Theories for the dipstick deletion include preventing owners from over-filling the transmission (easier than you might think, since the transmission temperature when you check it is critical) as well as not giving owners the opportunity to top-up their transmission with the wrong type or grade of fluid.At some point though you have to imagine that cost-cutting also came into the decision." + }, + { + "question": "My 2009 Holden Colorado has been going into limp mode", + "answer": "It sounds counter-intuitive that an engine would run at all with the crank angle sensor removed. Generally, without this sensor working properly, the fuel-injection system has no idea when to inject the fuel or fire the spark plugs. But sometimes – as in this engine – if the computer can't 'find' a crank angle input, it will take a reference from the camshaft angle sensor and use that to time the injection and ignition.Even so, if the problem persists after two replacement sensors, it's probably fair to say this particular sensor is either not the root of your problem, or that or the engine's wiring is frying the new sensors as fast as you're changing them.Either way, a trip to an auto electrician seems like the next logical step. Chances are a switched on sparkie will have seen this exact problem before and will know how to deal with it or at least take the logical steps to diagnose what's going wrong. Simply continuing to change bits and pieces is often an expensive way to solve a problem like this." + }, + { + "question": "Where is the temperature sensor on a 2007 Holden Captiva?", + "answer": "Many engine designs have the coolant temperature sensor screw into the thermostat housing. In the case of this model Captiva, however, the sensor screws into the inlet manifold next to (but not part of) the thermostat housing.A temperature sensor that is sending the wrong information to the car's computer can cause all sorts of mayhem, but it's worth checking the sensor for correct operation before spending money on a replacement." + }, + { + "question": "Intercooler hose problems in a 2018 Mitsubishi Pajero Sport", + "answer": "This problem has occurred before and happens when the pulley rubs through the hose, which finds itself in the wrong position under full turbo-boost. From what I can gather, the problem is due to a running change in supplier of this hose. And even though the hose was a slightly different shape, the manufacturer used the original alignment marks from the previous hose. So, when the mechanic fits the new hose, it places it in the path of the fan pulley when the engine comes on boost.Ideally, the hose needs to be fitted so that there's at least 25 or 30mm of clearance between itself and the pulley. Your twist-at-the-bottom method should work, because you're effectively altering the incorrect alignment marks to where they should be." + }, + { + "question": "What features did the 1999 Holden Berlina have that the Commodore didn't?", + "answer": "Mechanically this pair was very similar with identical engine options and power outputs. Both also had independent rear suspension by this time, also and the same safety package.So what the Berlina offered over and above the base model Commodore was a bit more fruit and luxury. That started with climate-control air-conditioning (versus the standard set-up) a CD player, power windows and alloy wheels. And that was about it. Anybody looking for more luxury went for the Calais model which was more expensive, but better equipped again." + }, + { + "question": "Trouble starting my 2013 Nissan Pulsar STS", + "answer": "This sounds a lot like a faulty ignition barrel or an electronic key that has a semi-flat battery. A worn barrel can often prevent the necessary contacts meeting to complete the ignition circuit and, likewise, an electronic key without sufficient power can also give these symptoms as it struggles to enable the ignition. This can be a very hit and miss thing, which is just how you've described it.So check the condition of the battery inside the key and perhaps the condition of the car's battery as well. If the situation gets worse, a trip to the auto electrician is probably in order. At least your STS model has a relatively conventional ignition key set-up, rather than the push-button, proximity key of the SSS model which brings another layer of complexity to this function." + }, + { + "question": "The diesel engine in my 2023 LDV T60 Max is dropping revs", + "answer": "Assuming there's nothing wrong with the engine causing it to lose power under load, this sounds like a case of the conditions causing the engine to struggle. Soft sand has a lot of friction and this literally grabs the tyres, causing the engine to load up and revs to fall. It's like a big, invisible hand grabbing the wheel and stopping it from turning freely. As you apply more power to counter this, the engine revs up, the wheels spin and the vehicle sinks even further into the sand and the cycle starts over again. Some cars with sensitive throttles are more prone this.Experienced sand drivers know that the solution to this is to make the vehicle 'float' over the sand, rather than bulldoze through it. The best way to do that is to lower your tyre pressures. This allows the tread to 'bag out' and produce a larger footprint. And a bigger tread surface means more chance of staying on top of the sand rather than buried in it. It sounds simple but it really does work. Think of it as the difference between standing on thin ice in a pair of flat shoes versus stilettos.How much pressure should you drop. We'd go from the usual on-road tyre pressures to about 18psi as a first step and then 15psi if the conditions are still causing problems. In extreme cases, you can go right down to 12 or even 10psi provided you're careful and keep your speed down. Don't forget to re-inflate the tyres once you're back on the bitumen.Beyond that, if the problem is engine related, then a scan at your dealership should throw up a code to guide the mechanic on what's wrong. The vehicle is under warranty, so don't be backward in coming forward." + }, + { + "question": "Is a blown cylinder in my 2017 Ford Ranger Wildtrak covered under warranty?", + "answer": "Unfortunately, because your car was delivered before May 1 2018, it's only covered by Ford's three-year warranty, which, of course, has expired. New Fords delivered after that 2018 cut-off were covered by an longer, five-year warranty, but that's not much use to you.The best thing you can do is tackle Ford Australia's customer service department to see if they're open to covering part of the cost of repairs on a pro-rata basis. This is a sometimes a possibility if the vehicle is only just out of warranty or has covered very low kilometres with a full service history. But in your case, I wouldn't be holding my breath." + }, + { + "question": "I am having gearbox problems in my 2019 Isuzu D-Max", + "answer": "Problems like these are hard to diagnose remotely, as there's a lot going on in a modern gearbox. But, conventional wisdom suggests that a noise followed by a series of failures of the same component (the oil seal) means something inside is bent or damaged.The noise is potentially being caused by something misaligned and rubbing or a damaged bearing, and the blown oil seal is the eventual result of the damage/swarf/heat/friction that results. The other possibility is that the rear gearbox seal is being destroyed from the other end of things, as in the tailshaft. A bent tailshaft could set up harmonics, friction or vibrations that could kill the seal, but you'd imagine there'd be a vibration through the whole vehicle at speed if this was the case.Your vehicle is under warranty (six years of it from new) so make sure the dealer is aware of the problem and their obligation to fix it." + }, + { + "question": "Is there a fix for the Ford Fiesta dual clutch automatic transmission?", + "answer": "After being hauled over the coals for its handling of this transmission-failure fiasco (and fined millions of dollars by the ACCC) Ford Australia is taking subsequent cases of Powershift transmission failure on a case-by-case basis. Consideration will be given to the kilometres the vehicle has travelled and whether there was an extended warranty with it, among other things.The best advice in your case is to sidestep the dealer and go straight to Ford's customer service department and spell out the situation. You might find there's some redress after all. There are no guarantees, of course, but Ford Australia is painfully aware of its responsibilities in this area, so it's definitely worth a shot." + }, + { + "question": "How to deactivate hill assist in a 2019 Holden Colorado", + "answer": "I'm curious to know what happened when the hill-start assistance kicked in on the flat. Since this system holds the car on a hill so you can move off easily, it should deactivate as soon as you press the throttle to move. Which means, on a flat surface, you shouldn't be able to feel the system at all. Are you sure this is what's happening. Could the problem instead be a brake caliper that is sticking on, or a hand-brake that is dragging?In any case, the hill-start system is controlled by sensors that detect that you're parked on a slope and then apply the brakes to stop you rolling back. If any of these sensors is kaput or not sending the correct signal back to the computer, the set-up won't work properly. Conceivably it could engage on the flat but, again, I don't know how you would know.But the solution is a simple one; take the vehicle to a Holden dealer who will be able to figure out what's wrong and then fix the problem under warranty. Your car is covered by a five-year warranty, so make the most of it.By the way, disconnecting safety gear is not the best way to go as it can (obviously) make the car less inherently safe and, in some, cases even render the vehicle technically unroadworthy." + }, + { + "question": "Oil pressure issues in a Volkswagen Polo TSI", + "answer": "You could well be on the right track here. Many cars with transmission coolers place them in the car's radiator so that the liquid that cools the engine, also cools the transmission. But if the transmission cooler fails, that can allow transmission fluid into the car's coolant system which might account for the oil you're seeing in your coolant bottle. Many mis-diagnose this as a blown head gasket because the outward symptoms are very similar.If this is the case, the bad news is that coolant has probably also entered the transmission potentially wrecking the mechanical parts and frying the electronic bits." + }, + { + "question": "How to activate the headlight alert in my 2010 Mazda BT-50", + "answer": "Your owner's manual should give you a bit of insight here, but often, functions such as these can be turned on and off via menus within the car's infotainment system or its switchgear.What's probably happened is that the car's battery has been disconnected at some point during the servicing procedure and the car has reverted to what's known as factory settings. If there's no provision for turning the warning buzzer back on, I'd take it back to the servicing workshop, as something has been altered to disable the buzzer." + }, + { + "question": "Are there any known problems with the 2021 LDV D90", + "answer": "It's less common than it once was, but still not unknown for a particular car to be more problematic than the ones that came off the production line either side of it. Presumably, you've just been unlucky and got lumped with the car that had dud components from the start. Hopefully, though, replacing those parts will be a permanent fix.LDV vehicles are definitely built to a price, and overall quality, materials and fit and finish are not as good as some better-known brands. But, like any of the Chinese manufacturers, LDV's quality is on the up and the later the build-date, the better. Perhaps that's why your partner's newer LDV has been more reliable.The best advice is to keep a very close eye on the vehicle and make a note of anything that seems amiss. Then, take these potential faults up with the dealership you use as a way of alerting them to any pre-existing conditions. That way, even once the five-year,/130,000km warranty has expired, those faults will still be fixed under the LDV warranty terms and conditions as they occurred while the warranty was still current." + }, + { + "question": "Design flaw in the 2017-2020 Ford Ecoboost engine", + "answer": "There's certainly a class action under way in the USA and Canada regarding this issue. It appears to be centred around Ecoboost engines ranging from 1.5 to 2.0 litres in size, and manufactured between 2013 and 2019. But until there's a ruling from the courts, there's no way to know whether it will be successful or not.We checked with Ford Australia and it seems no such class action has not been initiated here. Given the differences in consumer law in other countries, it's often the case that a class action in one jurisdiction doesn't make it to some others.For the record, a Ford Australia spokesman told us: “No Australian sold vehicles are involved in the class action referred to and we otherwise do not comment on ongoing litigation.”.Don't forget, too, that the Fords we see in Australia are often built in completely different plants to the North-American version of the same car. For example, the North American Focus ST was manufactured in Michigan in the US, while Australian-delivered Focus STs were made in Ford's plant in Germany.If this problem was to result in an adverse (for Ford) class action decision or a recall, then Ford would be bound to take the appropriate steps to rectify the situation, regardless of whether the model in question was still for sale in new-car showrooms. For the record, Ford in Australia switched to a five-year/unlimited kilometre warranty from May 1, 2018. So, many of the cars we're talking about here would still be covered by that warranty in this country." + }, + { + "question": "How can I find history on my Ford Boss 260 XR8?", + "answer": "It sounds like you have a very odd vehicle, Ian. All the information I've ever seen tells me that the BA Falcon range was released on September 30 2002 (not October as many believe) and that the Boss 260-powered XR8 didn't hit showrooms until early (January) 2003. Which makes your BA XR8 with a 2001 build-date a real anomaly.Possibilities include your car being a very early prototype that escaped the crusher (which was the fate of most prototypes) and is possibly an AU Falcon bodyshell that has been converted to BA Falcon panels. The two models shared a lot more metal than they appear to, which was the clever part of Ford's update of the AU to BA.But here's another clue: From memory, the AU Falcon used a conventional compliance plate rivetted to the car's underbonnet. But the BA was (I think) the first to use a sticker rather than a stamped plate. If your car has a stamped plate rather than a sticker, that suggests it has AU Falcon origins.The ULEASHED decal on the bonnet is another mystery and is unlikely to have been a Ford Australia addition. Which makes me wonder if perhaps the car wasn't an early BA Falcon XR8 mock-up that was used for promotional purposes, say, for a race-team.You used to be able to contact Ford Australia and quote the car's VIN which would enable the car's origins to be traced, but I believe that service has been discontinued. There are also online VIN decoders that might give an answer, but since it appears this car is a one-off, maybe it won't recognise the VIN. It all sounds intriguing, so please keep us in the loop." + }, + { + "question": "My 2011 Mitsubishi Challenger keeps dropping into neutral off-road", + "answer": "This model Challenger did have a history of engine overheating, largely due to poor surface preparation between the cylinder head and crankcase, allowing coolant to be consumed by the engine. Mitsubishi made production changes that resulted in a smoother head-gasket mating surface, but that's no help to owners of the earlier version.In any case, that probably shouldn't affect the transmission and if it's dropping into neutral of its own accord then something – possibly electronic – is going wrong., It's unlikely to be a limp-home response as being in neutral doesn't allow you to limp anywhere, let alone home. But it could be a legitimate response to a transmission heat situation. Have you checked the level of transmission fluid?A scan of the vehicle might throw up a clue, but it could also easily be something as simple as a transmission selector that is poorly adjusted and allowing the gearbox to select neutral on rough on uneven ground. Another possibility is that the transmission is, indeed, getting hot as a result of the engine temperature creeping up. The transmission cooler is part of the engine's cooling system, so the two are definitely linked." + }, + { + "question": "Approximate value of a 1966 Ford F100?", + "answer": "These older Ford pick-ups are actually quite collectible now with a big following that is prepared to pay big money for the right example. The main factor in value these days is the overall condition of the F100. Specifically the body and whether it's rusty or not. Rust was the big killer of these vehicles which were originally designed and built for the throw-away North American domestic market. Throw in the fact that they were first sold as workhorses and you can understand why the ones that have survived are worth money.The chassis must also be sound if the vehicle is to have a future and the driveline will determine value, too; the bigger the V8 engine, the more collectible the vehicle is.With all that in mind, you might pay a few hundred dollars for a very rusty, incomplete box of bits, all the way to $60,000 or even more for a restored example in really nice condition. Values in the collector car market are continuing to fall post-Covid, but the arrival of the all-new Ford F-150 won't hurt the values of these old girls one bit." + }, + { + "question": "Water leak in my 2009 Holden Colorado", + "answer": "Here's a pointed question: Does your vehicle have an aftermarket trailer-brake system fitted? If it does, it's quite likely that the wiring passes through the cabin somewhere near where your leak is located. Unless this access hole is correctly sealed with the proper grommet, there's every chance water is getting in at this point.Other likely suspects for this include roof mounted aerial holes, roof rack attachment points and even worn or damaged window and door rubbers." + }, + { + "question": "Are there known problems with the 2005 Mercedes-Benz Vito?", + "answer": "I've heard of these vehicles racking up huge mileages, but even so, 450,000 is a lot of kilometres and the thing could be a breakdown just waiting to happen. If it's been meticulously maintained, you might get a few more years out of it, but there's every chance it could be ready to go bang in some way. Certainly, the asking price should reflect this.This model Vito was beset by a huge raft or recalls for all sorts of things, so make sure those have been attended to., Mechanically, the most common big-ticket item was a timing chain that could wear out (often long before 450,000km had passed under its wheels). Because the timing chain in the turbo-diesel engine is at the back of the engine (the transmission side) access is fiddly and the job to replace the chain, guides and tensioners is a relatively expensive one." + }, + { + "question": "Temperature warning light and buzzer coming on in 2016 Holden Barina RS", + "answer": "The first thing to determine is whether the engine is actually getting hot. You need to find a mechanic who can tell the difference between a genuinely hot engine and one that is crying wolf. Most times, this will involve letting the engine idle until the warning light comes on and then checking the actual temperature of the coolant. This is usually done via a trusted thermometer (infra-red thermometers are great for this) checking the temperature of the coolant in the radiator's top tank.If the engine really is hot, then you're looking for a mechanical problem. But if the temperature is within a normal range, then you need to start looking for a dud temperature sensor, faulty gauge/light or a problem with the car's wiring. This can be a lot harder to find than you might think, but driving around with a temperature warning flashing is no good either." + }, + { + "question": "How do I start a 2003 Holden Astra after it has run out of fuel?", + "answer": "This shouldn't be too difficult, as the 2003 Astra was only available with a petrol engine. If your car was a diesel-powered car (available in the next generation of Astra) the situation could be much more complicated. As it is, however, you should really only need to add fresh fuel to the tank, switch on the ignition for a few seconds to allow the fuel pump to prime the engine and then hit the starter. Don't crank the engine for long periods if it's a bit slow to start a this will drain the battery and potentially overheat the starter motor. Instead, try starting the engine in bursts of a few seconds at a time with a little time between to let things cool down.Sometimes, however, the fuel pump won't appreciate being allowed to run dry and this can cause internal damage to the pump sufficient for it to need replacement. Generally, though, if you can hear the pump buzzing with the ignition on, the pump is working. In some extreme cases, the pump may not be able to prime the engine and the solution then is to spray a little starter fluid down the intake system to start the engine and hopefully allow the pump to catch up. But be warned, this is a dangerous process and should only be tried by somebody who knows what they're doing. It also involves undoing some of the trunking or piping to gain access to the engine's intake.The other potential hazard with running a car dry of fuel is that you'll drag all the silt, rust and dirt that once sat harmlessly in the bottom of the tank through the engine and into the fuel system. So you would be well advised to change the fuel filters and check that no rubbish has entered the system." + }, + { + "question": "My 2016 Toyota LandCruiser Prado has developed engine problems", + "answer": "There are probably hundreds of reasons for this to occur, starting with the fuel system and including (but not ending with) something to do with the electronics that control modern turbo-diesel engines. Other causes can be clogged EGR valves or faulty injectors. You need to have the vehicle scanned to see if the on-board computer has detected the fault and logged it. But don't rule out something simpler like a fault with the DPF or even a dirty air filter. Either way, black smoke suggests either a problem with the air-fuel mixture or the way it's being burned.But don't ignore the problem as black smoke from a diesel engine can also mean it's running hot and that can lead to all sorts of problems including internal engine damage. Unlike a petrol engine which will tend to run cooler on a too-rich mixture (too much fuel, not enough air) a diesel running rich can easily run too hot." + }, + { + "question": "My 2011 Ford Ranger has lost power after overheating", + "answer": "By connecting the Ranger to a diagnostic computer, you should be able to work out what's constricting the engine power. Modern engines constantly monitor everything from boost pressure to fuel pressure, and transmission temperature to alternator output. Somewhere in those hundreds of parameters will be the problem and it should be fairly obvious to somebody who knows how to interpret the codes the car's computer will spit out.Meantime, it could be that the engine's installation skipped hooking up a sensor or piece of wiring and that has caused the engine to go into limp-home mode which limits the power the car will produce in the interests of self preservation. On a really simple level, have you checked that all the turbocharger's plumbing is intact and the joints are tight post engine installation? Loose plumbing joints and cracked or split plastic tubing are a common way to lose turbo-boost pressure." + }, + { + "question": "Does my Nissan Navara have a diesel particulate filter?", + "answer": "You haven't given me much to go on with here, Noel. Without the year and specification of your Navara, I can't even guess if it was fitted with a DPF or not. That's because Nissan has had a bit of an on-again-off-again relationship with DPF technology. To the extent that in some versions of the Navara, the automatic variant had a DPF and the manual did not.But you can check for yourself by taking a look under the car. A DPF looks a bit like a muffler, but with a couple of metal pipes coming out of it and usually an electrical connection or two. Some of this stuff may be hidden behind heat shields, however. In most cases the Navara's DPF will be located in the middle section of the exhaust system, roughly beneath the front passenger's seat." + }, + { + "question": "My 2005 Toyota RAV4 won't stay in gear", + "answer": "Flushing a transmission is a practice that mechanics around the world just can't agree on in terms of its benefits. Either way, it would be pretty dangerous to do it with something as flammable as petrol. Also, unlike transmission fluid, petrol is not a lubricant so internal damage would possibly occur if you ran the car with only petrol in the transmission.Most transmission flushing is done by using fresh automatic transmission fluid (ATF) which displaces most of the old ATF. A fluid change is the other service option, but this will usually only replace the ATF in the transmission's pan. A flush, meanwhile, will replace the stuff in the pan as well as in the torque converter and the transmission lines.Your problem, however, sounds more like a lack of fluid in the first place. The inability of an automatic transmission to select gears and/or produce any forward movement is often down to depleted ATF rather than dirty or old fluid. Check the fluid level on the transmission's dipstick and, if it's low, add some more. The job then is to work out where the ATF is going missing, because the transmission is a sealed system that shouldn't need topping up. You may have a leak somewhere. And definitely check this first before spending lots of money on repairs when a quick ATF top-up will bring the car back to full health." + }, + { + "question": "Is the wiring harness on a 2005 Ford focus ZX42.0 interchangeable?", + "answer": "Just for starters, the ZX4 is a four-door sedan, while the ZX3 body is the three-door hatchback. At the very least, that will mean differences in the wiring loom as regards door-courtesy and boot/tailgate lights. Cars will have different wiring looms depending on their transmission, too, so even if the engine is the same in both cars, the loom might not be.Then there's the more basic question of whether they're actually the same model of Ford Focus. Ford Australia switched to the all-new second-gen Focus in April 2005, and if your 2005 Focus is that newer version, the wiring will not be compatible with the 2001 model. But even if they're from the same generation of Focus, swapping a wiring loom from one car to another involves many, many hours of work." + }, + { + "question": "2017 Mazda 3 having trouble starting", + "answer": "Cars have never been more dependent on their electrical systems than they are today. Sometimes, changing a dead battery can lead to the sorts of problems you've noted, and while it could be something more mechanical, there's one thing you can try at home before phoning the mechanic.Disconnect the battery and leave the car for at least half an hour. Then, reconnect it, start the engine and go for a drive of at least 30 minutes. That will usually be enough to perform what's called a reset and may solve your problems.If not, you need to have the car scanned at a workshop to see what problems the on-board computer has identified." + }, + { + "question": "2015 Holden Colorado won't start", + "answer": "A diesel that will turn over but not fire will often have a problem with its fuel system as the cause. You may need to check the fuel pressure and the pump itself, but other causes can be blocked or worn injectors and blocked or dirty fuel filters. A car with faulty glow-plugs can also be difficult to start from cold. But even things like a blocked air filter or something else fundamental to the car's operation could be the cause. And while it sounds simple, is there actually fuel in the tank?If the solution doesn't present itself simply, the best advice is to have the car electronically scanned to check for fault codes the on-board computer will have logged." + }, + { + "question": "Yellow warning light in my 2018 Foton Tunland", + "answer": "The most obvious warning light that features a thermometer icon along with what could be described as fumes is the low coolant warning light which is sometimes yellow or orange (as opposed to red). If that's the case, the `fumes' are actually representing the coolant (as little waves). The other warning light that commonly displays gas fumes is the light to tell you there's a problem with the vehicle's diesel particulate filter (DPF). This is also often a yellow or orange light.Car-makers tend to save red warning lights for the more serious problems such as low oil pressure or high coolant temperature. Even so, a yellow or orange warning light should not be ignored as it can easily develop into a red-light situation pretty quickly.It sounds simple, but have you checked the owner's manual for the vehicle? There's likely to be a chapter dealing with what warning lights represent what." + }, + { + "question": "Cracking on 2019 Isuzu MU-X air conditioning dial LCD display", + "answer": "It doesn't matter whether it's a common fault with this make and model, because the reality is that the vehicle is still under the factory warranty, so it's Isuzu's problem, not yours.Provided, that is, that the fault occurred on its own and not as the result of an impact that would be deemed accidental damage.Generally speaking, these LED information screens and other touch screens are pretty reliable and robust, but problems have been known to occur including loss of touch control and the sort of crazing you're noted. Isuzu is not alone either, and many brands have similar issues. The crazing can also be the result of temperature extremes (hot and cold) and will sometimes go away when the ambient temperature returns to a more moderate level.The type of problem can often be fixed by replacing the actual screen (or in this case, rotary dial) rather than the entire control unit. But it's a specialist job and involves dismantling at least some of the dashboard to achieve." + }, + { + "question": "Can my 2022 MG ZST run on e10, and is 20 percent window tint legal?", + "answer": "According to the manufacturer, your MG can not be run on E10 petrol. But the MG ZST can live with E5 fuel (petrol with up to five per cent ethanol content) if you can find it. Unfortunately, most ethanol blended fuels in Australia are up to 10 per cent (E10) so you should give them a miss.Window tinting rules vary from state to state, but in Queensland (where UV light levels are higher than, say Tasmania) you can get away with slightly darker tint and still be legal. But, a window tint that is 20 per cent VLT (Visible Light Transference, or; the percentage of light the tint allows through) is only legal on privately-registered cars in QLD on the rear and rear-side windows. The front side windows cannot be tinted to less than 35 per cent VLT and the windscreen can not be tinted at all (beyond a factory tint) apart from the top 10 per cent of the glass area. So, no, a 20 per cent VLT tint all round would not be legal." + }, + { + "question": "Engine noise in my 2013 Hyundai i30", + "answer": "Failures of these engines is a known thing with this generation of Hyundais (and Kias that used the same engine). Hyundai is well aware of the problem, so the first thing to do is contact Hyundai’s customer service division.You may find that an independent inspection of the engine is a good idea, to determine whether the failure was caused by the known fault or by something more random. In our experience, Hyundai has been very diligent at sorting out such issues.If you want to take it even further, a class action against Hyundai and Kia on this basis was launched earlier this month." + }, + { + "question": "What is a reasonable price for a 2023 Mazda CX-30 G25 Astina?", + "answer": "That actually sounds like a ripper deal to us. Getting any kind of a discount in 2023 when supply-chain problems that have created more demand than supply of many new cars is increasingly uncommon. The eye-watering cost is the dealer delivery charge which is generally higher than it's ever been and reflects that demand from buyers who will pay it to secure the car they want. Some dealers won't negotiate on this cost, others are more inclined to sharpen their pencil to get you over the line.Also, many of the additional costs you've listed are government mandated and are not negotiable. Those include the stamp-duty and CTP fee as well as the registration charge. Add those to the base price and you wind up with $45,457, meaning you're getting the dealer delivery fee and all those extras for less than $600. That seems pretty darn good in 2023." + }, + { + "question": "Door handles snapping off a 2012 Holden Captiva", + "answer": "Plenty of cars suffer this problem as they age. Consider that every time the vehicle is used, one or more door handles is being operated. Throw in the fact that the quality of these Holden Captivas was a bit sketchy in the first place, and you can see why the years and duty cycles of the door handles can catch up with them. Fortunately, it's not a huge job to replace the handle and new handles are available form lots of outlets including online sellers.The Captiva was not alone in this problem, and many makes and models have a history of door handles breaking. Again, it's usually through wear and tear and cheap materials in the manufacturing process at fault." + }, + { + "question": "What is the best small hatch to buy for my grand-daughter?", + "answer": "Without a doubt the best car for an inexperienced driver is the one with as many safety features and as high a safety score as you can afford. With that in mind, newer is better as these features trickle down from more expensive makes and models with cheaper cars usually the last to receive them.As a minimum, you'd want to make sure any car for your grand-daughter has stability control, autonomous emergency braking and an air-bag for every seating position (which means full-length curtain air-bags as well as front and side bags). A reversing camera is also a good idea, but look also for lane-keeping warning and/or assist, and rear cross-traffic alert.There's a website at howsafeisyourcar.com.au which is a great resource for safety ratings and explanations of what safety features do what. Long after the car's performance, reputation and what colour it is seem important, safety will still be the most important attribute." + }, + { + "question": "How to get a new 2013 Holden Captiva key with a working remote", + "answer": "You can buy replacement keys from locksmiths or online. They're not very expensive for the Captiva (unlike many cars which can cost hundreds) but you will need to have the key cut by a locksmith to make it work with the locks in your car.If the remote control unit is working, you can fit the new key to that, or you can buy the whole unit with a new remote control. This new remote unit needs to be coded so that it talks to the computer in your car, but again, a locksmith should be able to handle this. If not, a Holden service centre will be able to code the new remote." + }, + { + "question": "How to get rid of \"maintain your engine\" light in a 2015 Haval H2", + "answer": "This message flashes up when the car is due for a service or other maintenance. The problem is that just because the work gets carried out, the message continues to flash up every time you start the car, unless the reminder has been reset.While some makes and models have simple methods of resetting the reminder (and making the message go away) usually through the menus on the info-screen, the Haval range is not among them. In the Haval's case, it appears the only way to reset the reminder is via the diagnostic port that gives you access to the car's on-board computer. Not all workshops have the equipment to tap into this port and while a Haval dealer will have the gear, such dealerships can be pretty scarce in remote and regional parts of Australia." + }, + { + "question": "The air-conditioning in my 2015 Holden Captiva has stopped working", + "answer": "Air-conditioning systems are designed with various interlocks to prevent them being damaged by extreme conditions. For instance, if the refrigerant gas in the system starts to become depleted, it will also get hotter and hotter the harder you work the system. Eventually, the temperature of the system becomes too high and the interlock will step in and shut the air-conditioning down to prevent it becoming permanently damaged.You need to take the car to an air-conditioning specialist who will have the tools and equipment to safely test the system to determine the problem. Then whatever is wrong can be fixed according to strict environmental regulations, which is why air-conditioning is not a DIY job." + }, + { + "question": "Am I able to tow a car behind my Ford Transit motor-home?", + "answer": "The crucial number here is the towing capacity of the Transit. This model ranged form 2000kg to 2750kg (depending on body and wheelbase) so a Daihatsu car shouldn't take you anywhere near that limit. That, of course, is if you flat-tow the Daihatsu behind the motor-home. If, however, you tow the car on a trailer, then you might (depending on the trailer's size and construction) find you're getting close to that limit in some circumstances.The other problems will be the same ones faced by anybody who tows a decent sized load; wear and tear on the mechanical components and the sheer cost of fuel, particularly diesel." + }, + { + "question": "Is a Hino or Toyota bus a good option for a motorhome conversion?", + "answer": "Plenty of people have successfully converted vehicles like these to motorhomes, so the short answer is yes, it's a good choice. Because it's a bus, however, it will have windows along the full length of each side, so privacy inside might be a problem. Many motorhome builders tend to black out various windows as well as fit security screens over them to make the rig more secure at night and when you're not there to watch over it.Some early versions of these buses were petrol-engined, but a diesel version would be a much better bet for outback touring where diesel is sometimes easier to obtain. Beyond that, the success of the conversion will come down to how clever you are with things like the equipment you specify and the layout you choose." + }, + { + "question": "Will the transmission from a 2008 Ford Focus fit a 2018 model?", + "answer": "They might both be Ford Focuses, but they're a couple of generations apart meaning that they are not only physically different, they also used different transmissions to each other. Even if, by some miracle, the older gearbox would bolt to the newer engine, the car still wouldn't have the correct electronics to make the transmission work properly.Even if the transmission in question was a manual which requires much less in the way of electronic control, the unit in the 2008 Focus was a five-speed, while the later car used a completely different six-speed. Even things like the clutch and flywheel would be incompatible. You'd probably even find the gear-shifter for each transmission enters the cabin in a physically different spot, meaning the interior trim would no longer fit." + }, + { + "question": "Should I sell my Opel Astra before it develops more serious issues?", + "answer": "The Opel story in Australia is a weird one involving problematic range of cars and a completely indifferent car-buying cohort. It's little wonder the brand packed up and disappeared from this country after only about a year. The real mystery is why Opel ever bothered when it had already been established that Aussies didn't want the product even with a Holden badge on it. The point in 2023 being, of course, that the brand and its cars are now orphans that nobody really wanted new nor wants now they're second-hand.Which is another way of saying that your car won't be worth much, and that low value might convince you to cut your losses and get out now before anything else expensive goes wrong. At current values, you might be able to sell the car for around $8000 to $10,000, but only after you've fixed the current turbocharger problem (if that's what it is).Even so, that could be the wise way to go. That's because these cars had pretty terrible reliability records. They didn't seem to agree with Australian levels of heat, and the list of problems they tend to suffer is a long one. It's hard to imagine the bugs would ever truly be ironed out and sticking with the Astra might mean you're forever chasing problems." + }, + { + "question": "My 2009 Hyundai i30 is having trouble starting", + "answer": "A car that is difficult to start could be suffering from, literally, hundreds of different problems. You need to have the car electronically scanned to see if the on-board computer has logged any faults of glitches in the fuel or ignition system. That's the best way forward or you could find yourself replacing perfectly good components without any change in the car's behaviour.And don't rule out basic stuff like a battery that seems fine but is struggling to turn the engine over as well as supply enough power for the ignition to work properly. Modern cars with electronically controlled major functions really don't like a battery that is slack and cold weather will often show that problem up.Also, when you say you've checked the fuel filter, what do you mean? Did you replace it or simply do a visual inspection. You can't really tell by looking at a filter how gunked up it is inside, so while it all looks okay, it could still be a contributing factor in your starting problems. An accurate diagnosis will also be easier if the mechanic has more information to work with. So start taking notice of exactly what is happening. For instance, is the car more difficult to start hot or cold? Does leaving it overnight make a difference to trying to start it for the second time that day? Does the ambient temperature have an effect on starting difficulty? Are there any specific noises the engine makes when it becomes recalcitrant? Keep a diary of this stuff... it might save you money." + }, + { + "question": "How can I find a verified Lexus service centre other than the dealership?", + "answer": "The cost of dealership servicing puts a lot of people off, but many see it as the only way to maintain their warranty or, in the longer term, preserve the integrity of the car's service history. In fact, that's not really the case.Provided the workshop you use is certified to deal with that type of vehicle – and that should be the first question you ask – then your warranty will be safe and the service record will be wholly intact. Just make sure the workshop fills in and/or stamps the relevant page in the car's service handbook." + }, + { + "question": "How can I get a copy of the 2007 Suzuki Swift owners and repair manual?", + "answer": "You can google this request and come up with a few websites that say they offer a free workshop manual, as well as a few less sites that actually do offer a downloadable (usually as a PDF) workshop and service manual. The content may or may not be factory content, however, so keep that in mind.Many of these websites are sneakily constructed to make you click on a link that is nothing to do with the manual allegedly being offered, and you can wind up going down some long advertising rabbit-holes that will ultimately take you nowhere.Possibly a better bet is to find a reputable online book retailer which offers the workshop manual you're looking for. In many cases, this will still be a PDF meaning you need a computer to access it. Experience suggests that a hard-copy workshop manual is a much better idea as it can be taken with you to the driveway or workshop and referred to quickly and easily part-way through a particular job. And given the modest price of such books, it's a small percentage of the cost of a repair you can now do yourself instead of paying somebody else to tackle." + }, + { + "question": "Does the Ineos Grenadier come in manual?", + "answer": "No, there is not. Obviously, being a small manufacturer, Ineos needs to rationalise as much of the vehicle as possible, and adding a manual transmission version would have cost a lot extra in terms of design, development, engineering and testing.The good news is that the standard transmission for the Grenadier is the rather good ZF eight-speed automatic that has been used by car-makers all over the world. It's a smooth, clever transmission that seems to suit many vehicles very well. And while the hard-core off-roaders out there will complain about the lack of a clutch-pedal option, the reality of modern automatics is that, for most drivers, they actually work better off-road than a manual ever did, particularly in sand or when tackling steep climbs." + }, + { + "question": "Drivetrain and acceleration problems in my 2013 Mazda BT-50", + "answer": "The clue here might be in the fact that this problem occurs when you drive slowly for an extended distance. This could suggest that something (engine or transmission perhaps) is becoming hot and the vehicle is switching to limp-home mode to avoid damaging any components. Also, it could be a dodgy sensor which is simply making the vehicle 'think' it's getting hot.It sounds counter-intuitive, but driving slowly can lead to overheating as there's less air flowing over the radiator and/or oil coolers to whisk temperature away. When you stop the car and re-start it, the on-board computer goes back to its default settings and away you go again until the sensors detect more heat build-up.With that in mind, I'd be checking the radiators and oil coolers for a build up of dust, mud, leaves and other rubbish which could be blocking airflow. But before you start replacing sensors and other components, have the car scanned (by a mechanic) to see if any fault codes make themselves apparent." + }, + { + "question": "What is the best second-hand SUV I can buy with 8-10K?", + "answer": "The smart money says go with a Toyota. The RAV4 is popular but within your budget, you'll be buying a 12- or 14-year-old car with at least 200,000km on its odometer. Which still means it's probably a pretty good thing in terms of reliability, provided it's been serviced correctly up to now, but you'd have to buy carefully. A second-hand Kluger can also be a good deal if you can afford the fuel, but comes with the same caveats.A Honda CR-V won't be much different to the RAV4 in terms of its price versus model year, but you stand a slightly better chance of finding a CR-V with relatively low kilometres. Don't be afraid to get a bit alternative and look at things like the Kia Sportage. Your ten-grand gets you into a Sportage of around the same vintage as the RAV4, but is likely to have as many as 100,000 fewer kilometres on board. Again, check for a full service history.And given your usage pattern, don't be temped to stump up more for a hybrid SUV; there's just not the pay-off at the pump for a car that does mainly highway and open-road work." + }, + { + "question": "Is now a good time to buy an electric or hybrid car?", + "answer": "If you do all your driving in an urban environment and you can recharge from home, then an EV makes some sense. But if you ever travel beyond the city lights and/or can't plug in to a power source at night, then the lack of recharging infrastructure in Australia right now means an EV is probably not a viable solution for you.A much better idea right now is a hybrid or, better yet, a plug-in hybrid. A hybrid is most efficient in urban running where the electric motor can regenerate power to the batteries every time you slow down for a red light. But even on a freeway with depleted batteries, provided you keep putting petrol in the car, it will keep going as far as you need it to.The plug-in hybrid is an improvement on that design because it has a larger battery that will allows for something like a couple of day's worth of electric-only running. So, you plug it in, drive around the city to and from work using zero petrol, then charge the batteries back up and go again. And if you do need to travel in regional areas, then like the normal hybrid, the petrol motor is your back-up.The other good news is that within your budget there are literally dozens of hybrid and plug-in choices. You should be easily able to find what you need with the options and extras you want." + }, + { + "question": "What is the correct tow-ball weight for my 2023 Kia Sportage?", + "answer": "The allowable maximum tow-ball weight for the Sportage will have been calculated by Kia using all the available information from the car's weight distribution to the spring rates, the ride height and wheelbase measurements and even the way the rear structure of the car is physically constructed. So that's what you should stick to and, yes, 100kg is the official tow-ball weight for this vehicle.The theory that holds that tow-ball weight should be 10 per cent of the towed weight (while the reality for a lot of makes and models) is really just that; a theory, a rule of thumb, and definitely not a hard and fast rule. As such, there's nothing to force car-makers to stick to it. Which is why Kia hasn't for the Sportage.There's another school of thought in other countries that the tow-ball weight should actually be closer to five per cent of the towed mass, at which point the Kia's limit starts to make more sense." + }, + { + "question": "Is it worthwhile bringing my Jaguar to Australia?", + "answer": "This will all come down to how much you love that particular car. Because the economics of privately importing and then getting the car legal to drive on the road here probably don't add up.You'll spend at least a few thousand dollars (and possibly a lot more) to ship the car here, then it needs to be cleared by customs and the import authorities, fumigated, then inspected and any changes carried out. At every stage of this process, somebody will be taking their cut, too, so be prepared to spend plenty. And that's if nobody finds anything wrong with the car that requires big, expensive engineering changes to put right.Looking at it dispassionately, you'd almost certainly be better off buying the same make and model here. Aside from anything else, an Australia-delivered Jaguar will probably have less rust in it than one that's spent its life on the UK's salted/gritted winter roads. The exception would be if the particular model you want wasn't' sold here or, as we suspect, there's an emotional attachment to that very car. At which point you have no choice but to take the plunge and privately import it.If that's the way you go, be sure to consult a shipping agency at both ends of the journey who will be able to guide you through the process and help take some of the stress out of it." + }, + { + "question": "Finding a transmission cooler for a 2014 Proton Preve", + "answer": "The Preve was not a huge success in this country, which is probably why many parts outlets don't carry spares for it in Australia. But if you jump online, you'll soon find plenty of overseas suppliers selling what you're looking for.Alternatively, you can ask a transmission specialist to investigate supply of the cooler. Perhaps that same shop can match the cooler with a part number from another car that will fit and do the same job. As a last resort, there's every chance a completely different cooler could be adapted to fit your car. This could take some fiddling and workshop time, but if it keeps the car on the road, it's probably justified." + }, + { + "question": "Will Ford ever do another Wildtrak Everest?", + "answer": "Good news; Ford Australia is indeed set to launch a new, limited edition run of the Everest Wildtrak very shortly. Although no firm sates have been set, the Wildtrak version of the Everest could be hitting showrooms in the next few weeks, maybe even sooner. The model has already been launched in New Zealand, South Africa and Thailand.But while we don't have firm dates yet, what we can tell you is that the Wildtrak Everest will slot in between the Sport and Platinum trim levels and will use the 3.0-litre V6 turbo-diesel engine mated to the 10-speed automatic transmission. Price is expected to be $73,090 plus on-road costs." + }, + { + "question": "2012 Great Wall X200 is accelerating on its own", + "answer": "Like a lot of relatively modern vehicles, the X200 doesn't use a throttle cable, but is instead what's known as throttle-by-wire. That means that the accelerator pedal tells the car's computer what position the driver has placed it in, then the computer tells the throttle to respond accordingly.It all works on electronics and position sensors and if anything goes wrong with that arrangement, you can get erroneous messages being sent to the throttle with the symptoms you've mentioned. An electronic scan of the vehicle should reveal what's wrong as the computer will have recorded fault codes with any of this electronic gear.Beyond that, it could also be something rather more mechanical such as a sticky stepper motor (that physically opens the throttle) or even a vacuum leak. It could even be a fault with the electronic protocols that tell the engine to increase its idle speed when, for instance, the air-conditioning it turned on. Again, though, a scan at a workshop should reveal all." + }, + { + "question": "Does the 2003 Ford Transit have a timing chain or cam belt?", + "answer": "The model you've nominated has a timing chain, which, in theory, should be good for the life of the engine. However, that's not always the case, and some specialists recommend changing the timing chain at intervals of 200,000km. That is still a pretty decent innings for a hard-working vehicle like a Transit and is longer than the change interval for most engines with toothed rubber timing belts." + }, + { + "question": "Would you buy a 2023 Toyota Yaris Hybrid GXL 2WD or a 2018 Toyota RAV4 GXL?", + "answer": "These are quite different vehicles in terms of their physical size. While older generations of the RAV4 were known as compact SUVs, the current model is resolutely mid-sized. None of which is to say that the Yaris is cramped but it is a size-division smaller, so if you often carry people in the back seat or your family is growing, the RAV4 might be a bit more future-proof.However, in driveline terms, the Yaris is the one that is truly future-proof thanks to its hybrid driveline. If most of your driving is around the city and suburbs, you might be surprised at just how efficient a modern hybrid can be. On the highway, there's less to be gained form the hybrid layout, so take that into account, too.The other thing to consider is what happens a few years down the track at trade-in time. The RAV4 is question is already one generation older than the Yaris, and the hybrid Yaris is almost certain to be worth more as a second-hand proposition five years from now. Which means the latter will probably be the cheapest to own over that time in a wholistic sense." + }, + { + "question": "Does a 2010 Ford Ranger XL have a timing belt or chain?", + "answer": "Ford's popular PX Ranger (sold from 2011 until its replacement in 2022) marked a distinct move away from timing belt technology, but prior to that, the Mazda-sourced engine in your vehicle uses a rubber toothed timing belt. As such, this belt and its tensioners and idlers require replacement at regular intervals.The recommended belt-change interval for this engine is 120,000km or six years, whichever comes first." + }, + { + "question": "Is it a waste of money buying a diesel Ford Ranger or Everest if electric models are coming?", + "answer": "There's been plenty of talk in recent years about the future of diesel engines in vehicles like the Ranger and Everest. And while there's a school of thought that suggests that they'll switch to petrol and petrol-electric hybrid drivelines, that hardly makes a diesel-engined version a dinosaur overnight. Take the Toyota Corolla, for instance: While the latest Corolla is available with a hybrid powertrain (and it's a very popular format) there are still plenty of people happily driving around in their 20-year-old Corollas with conventional drivelines.The point being that progress is a fact of life. Every time a new piece of tech arrives that is seen as an improvement, car-makers will adopt it. Which means the previous technology is out of date, but not necessarily beyond its useful life.If you think a plug-in hybrid Ranger or Everest would suit you, then by all means wait until 2024 (the rumoured launch date). But bear in mind that, by then, there may be talk of the next big thing in Rangers and Everests; an advance that could make even the plug-in hybrid look a bit yesterday." + }, + { + "question": "Are there negative effects of changing from petrol to LPG and back?", + "answer": "A dual-fuel (LPG and petrol) car that is set-up correctly for both fuels should have no problems switching between those fuels. That's particularly so for modern cars with electronic engine control which can be tuned precisely for each fuel, rather than the old-fashioned method of achieving a compromise tune to make either fuel work.The reality is that most dual-fuel systems actually start the car on petrol before switching over automatically to LPG. That allows of easier, faster, cleaner starts before the car switches itself over to the cheaper LPG once it's running. In most cases, the driver doesn't even feel this happening. Next time you start the car, it will use the same strategy so, in effect, a dual-fuel car is constantly switching between the two fuels with no harmful side-effects." + }, + { + "question": "How can I improve bluetooth functionality in my 2022 Isuzu MU-X Onyx", + "answer": "This is not an uncommon complaint with MU-X owners nor the owners of many other makes and models. It seems as though some Bluetooth systems prefer an Apple phone to an Android and vice-versa. The solution for some owners has been to change their brand of phone, but that seems pretty extreme. Others have resorted to aftermarket Bluetooth systems, but since your car is still brand-new, it doesn't make sense to be changing the head unit.The first thing to do is contact Isuzu to see if there's been a new download to reflash the head unit and improve the Bluetooth performance. Car makers constantly chase this stuff, and a reflash might suddenly make the thing play the game properly.You can check whether the problem is phone incompatibility by trying to pair somebody else's phone (of a different type) to see if it works properly with the MU-X's system." + }, + { + "question": "What engine oil should I use in a 2014 Volkswagen Golf VII wagon?", + "answer": "The trade recommends a fully synthetic oil for either the diesel or petrol engines of the Golf Mk 7. The correct grade and specification is 5W30 which will give you maximum engine protection and performance.The other engine-oil recommendation for this car is to not skimp on checking the oil level with the dipstick. These engines – in particular the 2.0-litre petrol unit – are designed to sip a little oil between changes, so don't be caught out with too little oil in the sump as that can cause catastrophic damage to the engine. The engine does this because it's a low-friction design, but the small amount of oil you'll use will be more than offset by the fuel savings engines designs like this can deliver.Make it a habit to check the oil level every Saturday morning; it's a simple thing to do and something that we all once had to do in the old days when most engines burned a little oil." + }, + { + "question": "Problems starting a 2015 Chrysler 200", + "answer": "It very much sounds as though the car's alternator has failed. The alternator's job is to charge the battery when the car is being driven. If the alternator is weak or has failed completely, it can't do that and the battery will eventually run out of charge and fail to operate things like the ignition, lights and electric power-steering. Which could entirely explain the problems you're seeing. The illuminated battery light on your dashboard is the other big hint that the alternator has quit on you.There's a very quick check that can be done to see if the alternator is pulling its weight, and I'd be a bit surprised that a roadside-assistance mechanic didn't perform it as part of jump-starting the car to get you going. The test involves using a volt-meter to see if the battery is, indeed, being charged when the engine is running. A new or reconditioned alternator is the best solution, but only after you've tested the car to see if that's the actual problem.You could also be looking at a battery that has failed (which, at just 12 months old, we would expect) and can also create the same symptoms you've noted." + }, + { + "question": "Cracked transmission case on a 2016 Kia Sportage", + "answer": "This situation will turn out very differently depending on whether the car is still under Kia's factory warranty, or an aftermarket warranty sold by the dealership when the car was bought by your daughter. It will also depend on whether the cracked transmission case was due to a flaw or something thrown up off the road (which would count as accidental, not warranty, damage).Kia extended its factory warranty to new, privately-owned cars on October 1, 2014. Which means the car in question was covered to that extent. With that in mind, the car should, indeed, be covered by Kia's factory warranty (until next year) so there should be no quibbling about a failure like this one that has had nothing to do with the way the car has been used or serviced. My experience is that Kia is pretty good at this stuff, figuring that its long-term reputation is more valuable than fixing an – often – rare fault. And even though your daughter was not the first owner of the car, the factory warranty is transferable to subsequent owners. Provided, that is, that the car has been serviced and maintained correctly.If, however, the car is covered only by the aftermarket warranty, then you'll be in for a huge fight as these aftermarket warranties are rarely worth the paper they're printed on. The fine-print is full of clauses and conditions that allows the car dealer to wriggle out of their responsibility, and we simply don't recommend these warranties under any circumstances.As for the fault itself, it's pretty rare to hear about something like a transmission case fracturing. Perhaps there was a manufacturing or casting flaw in that particular unit that has taken its time to surface and cause the failure. As for what you should do, the answer is simple: Take it back to the dealership you bought it from and make sure it's fixed properly according to the terms of Kia's own warranty. Don't be afraid to be a bit patient, and always give the dealership (or Kia) every chance to put things right before you instigating legal action or contacting the ACCC.If Kia expresses any doubt over what caused the failure, an independent inspection (perhaps by the NRMA) will be able to determine what caused the casing to fracture and, therefore, whether it's a warranty or insurance job." + }, + { + "question": "What are the best van options for wheelchair modifications?", + "answer": "From the sounds of things, you need a vehicle that can accommodate the wheelchair as an actual seat in the car rather than having the chair folded and stored for the journey. With that in mind, a van or people-mover is by far the best best bet and the news is good, because there are plenty of choices. For a while there, people were converting Ford Falcon station-wagons for this task, but since the Falcon is no longer made, vans have become the new default vehicle to convert. Which makes plenty of sense.There are specialist firms around that will carry out whatever conversion you require and tailor-make the ramps, lock-down points and grab-rails you need to make it work for you. Switched on companies will sit down with you and discuss your precise requirements and engineer something bespoke if necessary.At the moment, the list of car choices is pretty long and includes the new Hyundai Staria, VW Caddy, LDV G10, VW Caravelle, Renault Kangoo, Renault Trafic, Hyundai iLoad, Mercedes-Benz V-Class, Toyota HiAce and, in case you need something really big, even the Toyota Coaster. Some of these companies are also registered as NDIS suppliers.But don’t rule out a second-hand vehicle, either. There are websites around listing used wheelchair-accessible cars for sale. Some will be ex-taxis, but others can be relatively low-kilometre cars that might just have the exact layout you were looking for." + }, + { + "question": "Is it worthwhile using premium fuel in an engine that doesn't need it?", + "answer": "The short answer is no, the extra cost is not justified in a vehicle that does not require premium unleaded. While some premium fuel products do contain detergents to help keep an engine internally clean (which is the basis of the claim you heard) the major difference (and the reason PULP costs more) is to do with the octane rating of the fuel.Put simply, engines in a higher state of tune require this higher octane rating to produce their potential and well as avoiding internal damage. Your Subaru, meanwhile, is tuned to be quite happy on standard 91 RON ULP, and filling it with the more expensive premium brew is a waste of money. You might gain a small improvement in performance and/or economy, but not enough to offset the higher per-litre price of PULP, and probably not enough to even notice." + }, + { + "question": "Mazda BT-50 having trouble starting", + "answer": "The rule of thumb states that if the engine fires on starting fluid sprayed down the intake, but won't run on the fuel in its tank, the first thing to check is the fuel pump. Just because there was some fuel present when you cracked the seal on the fuel injector, does not necessarily mean that there's enough of it or the fuel pressure is sufficient to start the engine.Modern common-rail diesel engines use very sophisticated fuel systems which use super-high pressure. Without a pump to build up to this pressure, the injector won't deliver the right amount of fuel for successful running. But you should also check the operation of the glow-plugs as well as the condition of the fuel filters. An electronic scan is also a good idea at this point, before you start replacing expensive bits and pieces.Be extra careful fiddling with engines like this one, especially if you're messing about with the injectors and fuel system. The inherent pressures are so high, that a leak can act like a water-jet cutter; sufficiently powerful to remove a finger." + }, + { + "question": "What is the best fuel for a 2014 Holden Cruze?", + "answer": "The 1.8-litre non-turbo and 1.4-litre turbocharged engines in the 2014 Cruze will run happily on 91-octane petrol. The more highly tuned 1.6-litre turbo engine in the SRi, SRi V and Z Series models required a minimum of 95-octane fuel. There's no problem using 95-octane fuel in the engines designed for 91 fuel, but you probably won't gain anything in terms of fuel consumption or performance. The only thing that will happen quicker will be the emptying of your wallet.There's no problem mixing 91 and 95-octane fuel in the cars designed to run on 91-octane petrol, but the 1.6-litre engine can be damaged by using anything other than a fuel with a minimum octane rating of 95." + }, + { + "question": "Is my 2021 Subaru Forester Sport classed as Luxury?", + "answer": "Technically, as far as local car-industry definitions go, your car is a member of the light commercial class of cars, and in the medium SUV sub-category. Whether you think it's a luxury car is up to you and will largely depend on your expectations and previous experiences.Luxury is a tricky thing to define and as cars gain more and more standard equipment and refinement with each passing year, what passed for luxury a few years ago might now be considered a run-of-the-mill vehicle. There was a time when velour trim and intermittent windscreen wipers were the preserve of luxury cars, but that won't cut it these days when the cheapest cars have those things and much more as standard." + }, + { + "question": "What cars should I consider that have a 'luxury feel'", + "answer": "It all depends on what aspect of the car disappointed you, Kylie. The clinical feel of an Audi interior is not a chance thing and the brand spends lots of time and money ensuring that its cabins and driving environments are among the most ergonomically savvy in the game. If, however, that makes the thing feel something less than special, then this is a classic example of where perception is reality. For you (which is what matters).I'd also be interested to know what variant you drove that prompted you to ask questions about engine performance. The Q3 is available in one variant with 110kW and 250Nm, but also a higher-spec version with 132kW and a much meatier 320Nm. These feel quite different to drive thanks to the extra performance of the latter.Beyond the Audi brand, the world is your oyster. The phenomenal popularity of SUVs means that pretty much every maker has one of each size in their line-up. They come in all grades of trim and cover a huge range of price-points. Check out the Carsguide website reviews section and you'll see what we mean." + }, + { + "question": "Where is the mark on the dipstick to show you have enough oil?", + "answer": "As cars (particularly expensive ones) move to electronic monitoring of their engine oil level, it's nice to remember simpler times when all cars had an engine dipstick. This simple little strip of metal is inserted into the engine block and shows exactly where the oil level is at any given moment (when the engine is not running, anyway). And while a new car can suffer from a bad sensor or warning light, the dipstick, used properly, never lies.Just about all engines have a dipstick with a pair of marks etched or stamped on them towards the lower part of the dipstick (the end that sticks farthest into the engine). The lower mark represents the lowest level you should allow the oil to reach, while the physically higher mark is the upper level the oil should be at. Anywhere in the middle of those two marks means you're okay. Sometimes the lower mark will be in the form of a little `E' for Empty, or `A' for Add, while the upper mark will be marked `F' for Full. Foreign cars will often use a foreign letter or symbol, but the meaning is the same. Sometimes the marks are simple grooves etched into the dipstick and sometimes there will be a cross-hatched area which shows the acceptable range of oil levels. Any combination of those marks or patterns has been used over the years.When checking you oil, don't forget to have the car on level ground, and to remove the dipstick, wipe it clean, reinsert it and then read the level to get an accurate reading. And ensure that the engine was fully warmed up last time the car was driven and that you've allowed the oil to settle for at least a few minutes after stopping the engine." + }, + { + "question": "Low-level grinding/vibration occurring on my 2016 Mazda BT-50 through the steering column", + "answer": "The steering system in your Mazda is the old-school hydraulic type, rather than the more modern electrically-assisted set-up. Noises when you turn the steering wheel often indicate a problem with the rack itself or the hydraulics, either of which can make the system grumble and rumble when you deflect it from the straight-ahead.The first thing to check would be the hydraulic system for leaks. These will show up as drops of fluid seeping from the various joins in the system. A check of the power-steering pump's fluid level is also a good indicator of a leak somewhere; if it's down on where it should be, you have a leak. If that's the case, the whole system probably needs a once over.You should also check the actual steering column for the source of the noise, as sometimes a simple plastic-on-plastic contact somewhere on the column or its shroud can produce a noise like this.Within the rack itself are valves and fluid passages that can, over time trap air. When that happens, the air bubbles can make the sort of noise you're hearing, also. So before you spend any money, try this trick: Start the engine with the car stationary and then cycle the steering from full left lock to full right lock a couple of times. Often, this will bleed the air out of the system and restore things to normal. It may or may not work, but since it's free, it's worth a crack." + }, + { + "question": "I am having a problem getting my 2008 Nissan Patrol Ti to start", + "answer": "Worn glow-plugs will certainly make a diesel engine difficult to start and can easily contribute lots of smoke to the equation. But in reality, you could be looking at anything from worn or dribbling injectors, a blocked air-intake system, a worn fuel pump or simply internal wear in the engine itself. A worn turbocharger bearing or seal can also cause these problems, and don't forget about the simple stuff like a blocked fuel filter.Trying to diagnose turbo-diesel engine problems from the colour of the smoke emitted is a hiding to nowhere and you'll inevitably find yourself changing perfectly good parts on a hunch and wasting lots of time and money. The best bet is to take the car to a diesel specialist and have the whole system investigated." + }, + { + "question": "Should I buy a diesel Ranger or Everest or wait for a hybrid version?", + "answer": "There's been plenty of talk in recent years about the future of diesel engines in vehicles like the Ranger and Everest. And while there's a school of thought that suggests that they'll switch to petrol and petrol-electric hybrid drivelines, that hardly makes a diesel-engined version a dinosaur overnight. Take the Toyota Corolla, for instance: While the latest Corolla is available with a hybrid powertrain (and it's a very popular format) there are still plenty of people happily driving around in their 20-year-old Corollas with conventional drivelines.The point being that progress is a fact of life. Every time a new piece of tech arrives that is seen as an improvement, car-makers will adopt it. Which means the previous technology is out of date, but not necessarily beyond its useful life.If you think a plug-in hybrid Ranger or Everest would suit you, then by all means wait until 2024 (the rumoured launch date). But bear in mind that, by then, there may be talk of the next big thing in Rangers and Everests; an advance that could make even the plug-in hybrid look a bit yesterday." + }, + { + "question": "Is the 2023 Ford Everest good for towing a caravan?", + "answer": "The current model Everest is rated to tow up to 3500kg (with a braked trailer) making it one of the better credentialed tow-vehicles out there. These ute-derived station-wagons sometimes lose a little of the towing capacity of their dual-cab brethren on the basis of their more complaint rear suspension (which makes for a nicer ride). But, somehow, Ford has managed to retain the full 3500kg towing capacity for the Everest.The question then becomes which engine you choose and, on balance, the V6 turbo-diesel is the one to have. The V6 models cost a bit more, but they do get you all-wheel-drive (great for towing) and the V6 engine has a handy 30kW and 100Nm more that the four-cylinder version. All things considered, the Everest is a great vehicle with which a tow a caravan." + }, + { + "question": "Will a 2016 Mazda BT-50 tub liner fit the 2022 model?", + "answer": "Almost certainly not. The 2016 Mazda BT-50 was a shared model with Ford (Ranger) but in late 2020, the BT-50 was replaced by an all-new model which was a platform sharing deal with Isuzu (D-Max).Even if the dual-cab tubs of each version of the BT-50 were dimensionally similar, there would be dozens of detail differences (tie-down points, tailgate width, hinge placement, wheel-arch intrusion etc) that would mean the tub liner from one would not fit into the other. The good news is there are plenty of tub-liners available for the new BT-50. Most seem to be priced from about $300 to $500. And since the previous model BT-50 was a popular vehicle, you could probably sell the old tub liner you have to offset the cost of the new one." + }, + { + "question": "Problems with a 2015 Toyota HiLux speedometer", + "answer": "It sounds like the needle has physically moved on its shaft to exhibit this problem. The question is how. Did you hit a huge pothole or bump off-road? Has any part of the dashboard been adjusted or pulled apart for another reason? Has the vehicle been operated in really dusty conditions (sufficient to have jammed up the smooth movement of the speedo needle)?Unlike older vehicles, the modern HiLux doesn’t use a simple mechanical cable to power the speedo. Instead, it uses a vehicle speed sensor as part of the transmission to inform the body computer of the vehicle’s speed which then transfers an electrical signal to the speedo in the dashboard. If anything goes wrong with that chain of electronic command, then the speedo can be affected." + }, + { + "question": "2017 Ford Transit minibus cutting out when moving out of junctions", + "answer": "You’ve gone down the right path by having the vehicle scanned first, and even though no fault codes were revealed, that doesn’t mean it was a waste of time. In some cases, a mechanic experienced in a particular make and model will know that a fault with no code is caused by a specific part or piece of software. LS1 Holden V8s, for instance can experience a misfire with no code showing up. In that case, an experienced LS1 mechanic will go straight to the spark plugs as the cause.So the best advice is to find a Ford Transit specialist as this problem has almost certainly occurred before to somebody else. Be aware, too, that Transits built between September 2014 and January 2015 were subject to a recall to replace a batch of faulty fuel injectors which were causing the precise symptoms you’ve noted. Ford believed the problem was solved for vehicles built after January 2015 (including yours) but it’s worth checking since it was a big enough problem for Ford Australia to issue a fleet-wide recall." + }, + { + "question": "Does it make sense to buy an Everest diesel in 2023?", + "answer": "The current-model Everest (particularly with the optional turbo-diesel V6 engine) is a great choice and is a clear class-leader in dynamic and accommodation terms. It's also a tremendously capable vehicle off road, so it should suit your needs very well indeed. On that basis, it will hold its value better than most of its competition, purely because it will remain a popular choice.Your concern over the continued availability of conventional fuels is understandable, but should really be nothing to worry about as both petrol and diesel will continue to be available long beyond your five-year horizon. Vehicles like the Everest will also be the last bastions of conventional fuels, as the long distances in remote areas that they are so good at are the very conditions that don't suit electric vehicles at all. Yes, petrol and diesel will inevitably become more expensive, but so will electricity." + }, + { + "question": "What is the 'standard eyebrow height' of a 2014 Mitsubishi Challenger manual transmission?", + "answer": "The eyebrow height is measured from the centre of the wheel, vertically to the edge of the wheel arch. The vehicle needs to be on flat ground and unladen for this measurement to be taken. In the case of a 2014 Challenger, the standard front eyebrow height is 542mm and the rear eyebrow height is 552mm." + }, + { + "question": "My Volkswagen Polo TSi 1.4 is mixing water and oil which is then coming out through the exhaust", + "answer": "None of these symptoms are what you want to find. Any car mixing its coolant with its engine oil has some kind of internal failure (often a head gasket failure) and a car that is consuming oil at a fast rate is also probably suffering some kind of internal damage or wear. Have a mechanic perform a few basic tests on the engine (compression, leak-down and head-gasket) and proceed from there. But if it's as bad as it sounds, you could be looking for a new engine (or a new car).These engines were known for being quite complex and perhaps not as durable as they should have been in some cases. They're also quite expensive to rebuild and may cost more to fix than the entire car is worth. At that point, you have some tough decisions to make." + }, + { + "question": "I'm experiencing rpm fluctuation in my 2015 Ford Ranger", + "answer": "It's definitely worth looking into as it's not normal behaviour for the Ranger and could point to a problem that, if not fixed now, could lead to a bigger drama down the track. A scan of the entire vehicle's electronics might show up a problem with the fuel system or throttle set-up. While it's tempting to look at the engine itself as the source of the revs flaring, don't rule out the transmission, either. A faulty torque converter or even a low transmission-fluid level could be the culprit here." + }, + { + "question": "Are there any problems with the 1995 Mitsubishi Pajero manual turbo-diesel?", + "answer": "The manual transmission in this car side-stepped one of the bigger faults with the Pajero. In automatic form, the transmission cooler which ran inside the radiator could split, allowing the coolant and transmission fluid to mix. If this happened, the transmission was often ruined. No such problem with the manual, however.But really, the scope for problems in a car this old that also happens to be an off-roader is huge. Age and kilometres are never kind to vehicles, and a Pajero of this age has probably covered plenty of ground. Also, if it has been used as its maker intended (that is, off-road) then you need to check things like wheel bearings, differential fluids and suspension parts for damage and wear. Are the chassis rails showing signs of having clobbered hundreds of rocks in the past? Do all the body panels line-up or are there signs of the metal having been bent and twisted in the bush?Even if the car has never been off-road (and you can confirm this) there's still all the old-car checks to make. Have the engine compression tested to make sure there's not excessive internal wear and listen carefully for any clunks, bangs or grinding noises. Then go through the car from top to bottom making sure every switch, handle and lever does what it is supposed to.These can be really good second-hand buys, but the wrong Pajero, like the wrong example of any car, can break your heart and empty your wallet. If in doubt, have a Pajero specialist or your state motoring club independently check the car for you and get a written report." + }, + { + "question": "Is a 2015 BMW X5 suitable for country highway driving and some tough terrain?", + "answer": "The biggest determining factor in how a car copes with tougher terrain is driver behaviour. Drive the car sensibly, sympathetically and to the conditions and you'll be amazed where most cars will happily take you. But get it wrong and drive in a ham-fisted way, and even the roughest, toughest four-wheel-drive will suffer and fail.The BMW X5 is a soft-roader at best, but should definitely have the suspension to tackle rough roads (as opposed to off-road). The biggest challenge will be the tyres fitted. Many of these vehicles had huge wheels with tyres with very little sidewall. These tyres are easily damaged on rough roads.Since luggage space is not a critical issue for you, I'd suggest buying a full-sized spare tyre that fits the car, as the SUV's usual space-saver or tyre repair kit can be fairly useless in such conditions. But you also need to be honest about your intentions. By mud and water, do you mean the odd puddle, or 10km of rutted farm track with bog-holes for good measure? If there's any off-road work at all, then you need an off-road four-wheel-drive, not an SUV." + }, + { + "question": "Should my vehicle be vibrating on left and right turns?", + "answer": "It is true that sometimes a differential can contribute a small amount of vibration on tight turns as it goes about its business of allowing one axle to rotate faster than the other. But it probably shouldn't be noticeable in a modern product like yours, and it definitely shouldn't be getting worse. In fact, its worsening condition is a real alarm bell.The best advice is to take the car to an independent workshop – your state motoring club would be a good start – and have the vehicle inspected. Use those findings as your basis on whether to push for repairs or accept that this behaviour is just part of the way the car works. Present the findings to your dealership and make sure they go on the car's record as this will be proof of a pre-existing condition if the vehicle gives the same trouble - or worse - after the warranty has expired." + }, + { + "question": "How do I unlock my 1995 Ford Fairmont car stereo?", + "answer": "Many car-makers of this era were fitting stereo systems with security codes to deter thieves who were having a field day at the time breaking into cars to steal the radios. The idea was that without the security code, the stereo wouldn't work and was, therefore, useless to the thieves. So why steal it in the first place?Great theory, but in practice, these codes have become a nightmare for subsequent owners. That's because every time you need to change the car's battery, the stereo has to have the security code re-entered before the radio will work again. If that's what's happened in your case, then you need to search through the glove-box for all the original owner's manuals and delivery documents to see if you can find the code (usually a four or five-digit number). If you can find it, great, you simply punch it into the stereo and it should be off and running again.If you don't have the code, you'll need to contact Ford's customer service division or even a dealership. In some cases, they can quote you the security code over the phone (if you can convince them you're the car's legal owner) and you've provided the car's VIN. What's also possible is that they'll need the serial number of the actual radio which usually means removing it from the dashboard." + }, + { + "question": "What is the process for selling a car that has had non-compliance fines?", + "answer": "The fines are a separate matter as to what you eventually do with the vehicle. They need to be paid, regardless of what else you decide to do.As you say, you can return the vehicle to standard condition or have it engineered for the modifications you want and then have the defects cleared by having the car inspected. But if you decide to sell the vehicle, it can't be sold with current defects and while still registered. You can clear the defects and sell the vehicle with registration, or cancel the registration and then sell the car. In any case, there's no way you could obtain a roadworthy certificate with the defects you've listed so the simplest way to get rid of the car would be to cancel the registration and then sell the car." + }, + { + "question": "Why is my 2004 Mitsubishi Magna using so much fuel?", + "answer": "Perhaps part of the reason for the car's high fuel consumption is your statement that it goes like the clappers. Drive it like that and fuel consumption can spiral. That's especially so of this model which, with its all-wheel-drive, had quite a bit more driveline friction than the front-wheel-drive Magnas.However, 20 litres per 100km on the highway suggests there's something else contributing, so an electronic scan of the car should throw up problems like a blocked catalytic converter, stretched timing chains, or a lock-up torque converter that isn't locking up. Don't forget the basics such as tyre pressures, binding brakes and even the condition of the fuel system including the pump, filter and injectors. One or more fuel injectors which are worn and prone to dribbling when they should be shut off can easily cause fuel consumption to spike." + }, + { + "question": "Can I return my car and ask for my money back if issues are not resolved during warranty period?", + "answer": "If the car dealer is a licensed dealer, there are statutory obligations they must meet in terms of offering for sale vehicles that are fit for purpose. That includes selling cars that are working safely and properly.If you’ve notified the dealer of a problem within the statutory warranty period, then the dealer is still required to fix the problem even if that period has passed. It’s called a pre-existing condition and even though the warranty may now be up, if the problem was logged before that point in time, then it’s still the dealer’s problem to fix it. The law generally allows the dealer to take a reasonable amount of time to make these repairs, so simply waiting for the warranty period to expire and then asking for your money back probably won’t work (in most cases).If you can’t convince the dealer to make the repairs, then the other way to handle this would be to talk to the ACCC. Consumer law in this country allows for the commission to make a ruling on matters like these, taking into account all the factors from both sides. But before tackling the ACCC, you should first exhaust all avenues with the car dealer in question. If that doesn’t work, your state or territory probably has a conciliation body tasked with settling disputes like this.Fundamentally, you are required to give the dealer every chance to make things right, and if that takes some time, inconvenient though it may be for you, that’s how it works. The exception is if the car you bought was not through a licensed dealer, but privately or at auction. In that case, all bets are off and there’s no warranty in the first place." + }, + { + "question": "What is the market value of a 1990 Ford F150?", + "answer": "How long is a piece of string, Kerry? Also, condition can be everything on these vehicles and you’ll see them advertised anywhere from $3000 to $40,000 depending on what sort of life they’ve led.But your vehicle is even more difficult to pigeon-hole price-wise, because its been modified to a fairly large degree with the transmission from another model altogether. Second-hand car buyers generally don’t like such orphans, and your asking price will need to reflect this.The best advice is to have a look at the various online for-sale sites and find something roughly comparable to your vehicle in terms of mileage, specification and overall condition." + }, + { + "question": "What is a good small SUV for around $5-6000?", + "answer": "That's not actually a lot to be spending on a second-hand SUV these days. As such, it won't buy you much, so you'll be looking at older models. To be honest, there's probably better value in a hatchback. They're not as fashionable but if you're not going off-road, why bother with all-wheel-drive (which will also use more fuel).Whatever you buy, at this price, the service history is vital. We'd always buy a car with more kilometres showing and a full service history, than a car with fewer kilometres but a sketchy service history.And regardless of which way you go, make sure the car has the minimum of stability-control, anti-lock brakes and air-bags. Safety if the number one priority for younger drivers, so give your daughter the best odds." + }, + { + "question": "Why is there a strange noise coming from my 2018 Subaru Forester and what can I do about it?", + "answer": "You've tackled this in the appropriate manner, giving the dealership from which you bought the car every chance to make it right. But that hasn't happened, so now is the time to talk to Subaru's customer service division at head office. The good news is that the problem has been logged as a pre-existing condition, so it will be covered by your new-car warranty even if the car is technically out of the warranty period. Also, Subaru has not ignored the problem nor refused to accept it exists, so that's a positive, too.If for some reason, Subaru wants to abandon you and your problem (which won't happen given its approach thus far) then you could talk to the ACCC. Australian Consumer Law has some fairly rigid rules regarding products that aren't fit for purpose. This, however, would be your last resort.It would bother me a little that the car was making a weird noise from the front suspension, and I think you've probably got a case for not wanting to drive the car until it's fixed. This could be where you tackle the customer service division for the loan of a different car until yours is fixed. I don't think that would be an unreasonable request and may hasten the problem's resolution." + }, + { + "question": "Vibration at high speeds in my 2015 Holden Colorado", + "answer": "A wobble or vibration big enough to be felt through the floor that suddenly occurs for no reason, can often be traced back to a wheel balance issue. If the wobble is worst through the car's steering wheel, it's likely to be a front-wheel balance issue, otherwise we'd be looking at the rear wheels.The generally terrible state of our roads at the moment is probable cause for this, and a decent impact with a pothole can be enough to dislodge the small weights on a car's wheel that make it balanced and, therefore, rotate smoothly. When you consider how fast a wheel is turning at 100km/h, you can imagine that a small imbalance can be enough to produce a big wobble.The good news is that this is a simple fix. A visit to a tyre specialist will soon determine of a wheel balance problem is the issue and it can be fixed quickly and cheaply with the replacement of the small, lead weights which are stuck to the car's rim. While the wheels are being checked, it's a good idea to examine the tyres, too. A tyre with structural damage or a flat spot an also lead to this type of problem.If this doesn't turn out to be the cause of the wobble, you then need to move on to other components like the driveshaft and universal joints and even suspension bushes and shock absorbers." + }, + { + "question": "Are there reliability problems with the 2010 Mitsubishi Express", + "answer": "While the basic mechanical package of the Express was reasonably well-sorted, any reliability issues for any commercial vehicle 13 years on will almost certainly be down to how the van has been used and how it's been maintained.Check the service history. If there is none, be very wary. Also, try to find out what industry the vehicle has worked in until now. Some tasks are far more likely to shorten a vehicle's lifespan than others.Also, have a close look at what the vehicle is trying to tell you. Is the driver's seat damaged on the bolsters where a driver has made thousands of deliveries? If so, you might be looking at a vehicle that has spent all its life in urban running. Does the vehicle have a tow-bar fitted, suggesting it might have lugged heavy loads around. Don't ignore the vital sings, either; is the oil clean? Are there any mechanical noises? It's amazing what close observation can reveal." + }, + { + "question": "What is the ideal fuel type and tyre pressure for a Golf 118TSI Comfortline", + "answer": "Your recommended tyre pressures can vary a bit depending on what size wheel and tyre combination is fitted to your car. But broadly speaking, you should be looking at something like 30 or 32 psi front and rear as a good starting point. If you're moving heavy loads or driving at freeway speeds in mid-summer, a little more inflation pressure might be a good idea.As for recommended fuel, the best advice would be to stop using ethanol-blended (E10) fuel right away. That's because there's a fair bit of confusion on the subject as it relates to Volkswagen models. The Federal Chamber of Automotive Industries tells us that all post-1986 VWs with fuel-injected engines are fine with E10. The NSW government website, however, says that E10 should not be used in VWs. Some VW owners have also been told by VW head office that E10 fuel is not suitable for their cars.So it's confusing, but if in doubt, stick with the safe option which, for your car, would be non-ethanol fuel with an octane rating of 95 or more." + }, + { + "question": "My 2011 Volkswagen Amarok dual-cab will not disengage from low-4WD into 2WD", + "answer": "The refusal to shift from four to two-wheel-drive could be any number of things from an electrical or switching fault to a mechanical failure within the transmission or transfer-case. So that needs to be checked out before you do any more damage to the vehicle.In fact, the best advice would be to not drive the car any farther at all, because the jerkiness you describe is typical of a part-time all-wheel-drive vehicle that is locked in all-wheel-drive being driven on a normal, or grippy, surface. The need for the inside and outside wheels of a vehicle need to turn at different speeds when cornering, is over-ridden in a car like yours when low-range all-wheel-drive is selected. At which point, what you're feeling is the entire driveline fighting itself and loading up incredible stresses into the axles and differentials. Drive it any distance like that and you'll surely break something mechanical." + }, + { + "question": "Is a Mercedes-Benz C220 or BMW 320d better for fuel economy?", + "answer": "I've used the last versions of both those models for this comparison, which means a 2019 BMW 320d and a 2021 Mercedes-Benz 220d (I'm also assuming you're comparing diesels with diesels).As such, the BMW holds a slim on-paper advantage with an official combined fuel consumption number of 4.4 litres per 100km, compared with 4.7 litres for the Benz. In the real world, that difference is a very, very small one and means the two vehicles are more or less line-ball for fuel economy.Real world fuel consumption has a lot more to do with your driving environment and style than it does these laboratory-produced numbers. But the official numbers are valid on the basis that both vehicles were subjected to the same strict test regime, so they do provide a direct comparison, even if you'll almost certainly never match them in real life. Both, however, will surprise you with how frugal they can be." + }, + { + "question": "Is it normal for the thread on my Holden Barina 2013's sump oil pan to start disintegrating?", + "answer": "It won't be the sump itself disintegrating, but my guess is that somebody who has changed the oil in the past has over-tightened the drain plug when they've replaced it. That stretches the threads on what is often a relatively soft metal and, as a result, the threads have broken away from the rest of the oil pan as you've tightened the plug.This is actually more common than you think and happens because people don't stop to think about how much force they use when they replace the plug. While it's true that you don't want the plug undoing itself while you're driving, it's also the case that all that sump plug has to do is keep the oil inside the engine. It serves no other purpose and simply doesn't need to be too tight. Sometimes, home mechanics ignore the need to replace the crush washer on this plug with the result that they then notice an oil a leak a few days later. That's when they'll reach for the big spanner and try to tighten the sump plug some more to stop the leak. And that's when the threads break away and they're in the position you now find yourself.The solution is to get the vehicle to a workshop (you may have to tow it as it can't be driven with no oil in the engine) which should be able to drill the hole in the sump to the next over-size and fit a slightly larger, new sump plug. It's tricky though, as you don't want to allow swarf (little metal filings from the drilling process) into the engine where they'll damage those expensive internal parts." + }, + { + "question": "Is my 2018 Hyundai i30 a suitable handy man car?", + "answer": "The i30 should be fine for this sort of towing. You won't be placing too much stress on the car's mechanicals, and Hyundai rates the i30 to tow up to 1300kg. But there's a catch.And that is that you're more likely to be limited by the trailer rather than the car itself. That's because that 1300kg limit is on the proviso that the trailer is fitted with its own brakes. Without a braked trailer, Hyundai reduces the towing limit to 600kg. The average box trailer doesn't have brakes, so that lower figure is most likely going to be your limit. Admittedly, that is still probably more than enough for what you have in mind." + }, + { + "question": "2010 Hyundai i30 has stiff and noisy gears", + "answer": "Depending on what sort of noise the transmission is making, this sounds like a broken or worn out clutch. Without a properly functioning clutch, gears can be extremely difficult to select and can also cause horrible graunching, grinding noises when trying to select any gear, but particularly reverse.If this is, indeed, the problem, you could be looking at thousands of dollars to remove the transmission, replace the clutch and reassemble the driveline. You might even find that the engine's flywheel is also beyond saving and needs replacing, too.On the other hand, the lazy clutch could be a simple case of a leaking or worn clutch slave or master cylinder or even a poorly adjusted clutch system which is allowing the clutch to disobey what the clutch pedal is telling it to do. If that's the case, the fix could be quite simple and relatively cheap.The point is that you need to know what the problem is before handing over the money, because the value of the same car with either problem will be vastly different. Perhaps finding a car with a properly working clutch and driveline is a better option." + }, + { + "question": "Oil level in my 2018 Hyundai doesn't drop and is always black", + "answer": "Modern engine oils contain lots of additives (including detergents) to protect an engine from wear as well as keeping it clean inside. In many cases, this internal cleaning process is what makes the oil go a darker colour over time.That said, I'd be surprised if an engine with just 40,000km on board is dirty enough inside to make the oil go black. Have you owned the vehicle from new? Did perhaps, a previous owner skip oil changes that allowed black sludge to build up inside the engine?But equally, don't confuse discoloured with black. Check the oil when the engine is still warm. Hot oil should appear a slightly lighter colour than the same oil in the same engine when it's stone cold. Wipe some of the oil on the dipstick on to a clean piece of paper towel. Does it still look black, or is there a brown-ness to it? If it truly is black than you might need to switch to a high-detergent oil and give the engine a couple of quick oil changes (say, 1000km apart) to see if that cleans things up a bit inside.Now having said all that, the question becomes one of whether your car is a petrol or diesel-engined i30. If it's a petrol engine, the above advice stands. But if it's a diesel engine, then ignore the above and stop worrying. That's because diesel engines are inherently filthy things which eat a proportion of their own exhaust soot and are, therefore, notoriously grotty, turning their engine oil black in seconds. In fact, by the time the oil has been poured into the filler cap and drained to the sump – before the engine has even been started – it's black. This is quite normal." + }, + { + "question": "Should I buy a Toyota Corolla Cross Hybrid GXL 2WD or AWD?", + "answer": "All of the Corolla Cross models in Australia that don't use the hybrid driveline are front-wheel-drive. Which suggests that you need to pony up for an all-wheel-drive variant to get the petrol-electric hybrid driveline. But that's not the case, because you can get the hybrid driveline in GXL and range-topping Atmos trim levels with either front- or all-wheel-drive. The exception is the entry-level hybrid, the GX, which is front-drive only.For our money, the hybrid driveline is the bargain of the century as it adds only $2500 to the price of the non-hybrid Corolla Cross, yet should drop fuel consumption from around six litres per 100km to less than 4.5 litres for the same 100km. Stump up for the all-wheel-drive version and you'll also get a car with more grip on loose and slippery surfaces." + }, + { + "question": "What parts are interchangeable between a 2018 Ford Ranger XL and Wildtrak?", + "answer": "Provided you're comparing apples with apples (dual-cabs with dual-cabs, for instance) the exterior panels, glass and much of the chassis and platform should be interchangeable between these two variants of what is essentially the same car.The differences are likely to be cosmetic, such as the Wildtrak version having a chrome tailgate handle rather than a black plastic one on the base model Ranger. But even things like headlights can throw up big differences. for example, the Wildtrak had LED running lights and HID headlights, which won't fit on the lower-spec version thanks to mounting and wiring differences. The Wildtrak was also available in its own palette of exterior colours, so matching panels colours might be difficult.Then there's the question of what engine was fitted to either version you're trying to swap parts with. The different powerplants would have had different wiring looms (for different sensors in different positions) and perhaps even differences in where major components were mounted under the bonnet. Even the wheels of different Ranger variants had different sizes and offsets. So, a simple bonnet or mudguard substitution might be viable, but some parts sharing will definitely not be as simple as it sounds." + }, + { + "question": "How to I connect to my Honda Civic Bluetooth?", + "answer": "The first thing to do is to make sure your phone has Bluetooth switched on and is in Discoverable mode. Then, go to the menu on the car's info-screen and select Settings. Then scroll down and select Setup and then Bluetooth. From there, touch on Add a New Device. The car will then search for nearby devices and display them. When your phone's ID appears, scroll to it and press the Select button. Make sure the code on the screen for Bluetooth Honda Civic matches the code shown on your phone and you're good to go.There are also online tutorials on how to connect Bluetooth to Honda Civic cars, and these are worth watching provided the unit in question is the same as the system in Australian-delivered Civics. Some markets had different set-ups, so make sure you watch the right video.If all that fails, the connection instructions are in the car's owner's manual which, hopefully, is in the car's glove-box.This system of Honda Civic Bluetooth paring was introduced on 2018 and on Civics, but it's worth mentioning that those earlier cars did not have on-board sat-nav. So to get navigation on the RS or VTi-L model, you definitely need your phone connected to make use of your phone's nav system." + }, + { + "question": "Toyota Camry Bluetooth - How to Use Bluetooth in a Camry?", + "answer": "The first thing you need to know is how to connect Bluetooth to Toyota Camry software. That means switching on your phone’s Bluetooth and making the device visible to the car.From there, the 2011 to 2017 Toyota Camry Bluetooth pairing process involves going to the car’s screen and opening the menus to find the Bluetooth prompt. Your phone and the car should `find’ each other at which point you make sure the passcodes on each match and you should be good to go with a stable connection.From then on, the car should recognise and pair with your phone automatically, without having the use the manual connection setup process. As well as make calls, the Bluetooth connection should also allow you to play music and access some phone apps through the car’s infotainment system.Although it’s much better these days, Bluetooth Toyota Camry style wasn’t always brilliant and many owners complained of poor connections and call quality. This model Camry was caught up in that, too, so don’t be surprised if you have a few problems or need to spend some time troubleshooting. Some owners even ditched the standard Toyota head unit for an aftermarket one with better Bluetooth quality." + }, + { + "question": "Hyundai i20 Bluetooth: How to Connect & Pair Bluetooth in a Hyundai i20?", + "answer": "It wasn’t until the end of 2010 that Hyundai got around to fitting the i20 with Bluetooth tech, so really early examples of the i20 missed out. But Bluetooth is available on all other i20 years and variants, so here’s the skinny on how to connect Bluetooth to Hyundai i20 models:Hyundai i20 Bluetooth pairing starts with your phone having Bluetooth switched on and the phone in discoverable mode. You then need to press the Menu button on the car’s control panel and use the right-hand dial to scroll through till you find the Bluetooth prompt. Press Enter and then highlight the Pair function and hit Enter again. From there, you’ll get a series of vocal prompts which will lead to the info screen showing a pass-key number. Enter those numbers into your phone, hit the green button and you should be connected.Some later model i20s have slightly different procedures, but the basics are the same: Search for the car on your phone, use the set-up menu on the screen, and then enter the correct pass-key number. While some other systems display the pass-key number on both car and phone, Bluetooth Hyundai i20 style needs the pass-key as a manual entry to your phone.Once you have the connection established, the Hyundai i20 Bluetooth will allow all the usual functions including music streaming. The car and phone should automatically pair each time you enter the car from then on. If problems occur, the first place to look for answers is the owner’s manual, but a Hyundai dealer should also be able to help with troubleshooting." + }, + { + "question": "Holden Cruze Engine Oil: What Type & How to Change", + "answer": "The correct Holden Cruze oil type (grade) is a 5W30 fully synthetic. That’s for either the 1.8-litre, 1.4-litre turbo or the 1.6-litre turbo engine. The exception is the two-litre turbo-diesel Cruze engine which requires 5W40 grade oil.There are no real trade secrets on how to change oil on a Holden Cruze and, provided you have the right equipment and basic skills, it amounts to warming the engine, draining the oil from the sump into a container, replacement of the oil filter, replacing the drain plug, refilling the sump and making sure the oil in the engine is at the correct level.This is important maintenance because it ensures the engine always has a good supply of clean oil. Without this, the engine will die young. You can have a mechanic change your oil at a service centre, but with a drain pan, filter wrench, simple socket set and a work light, this is a DIY project.Things you’ll need to know include the size of the drain plug, the specifications (part number) of the oil filter, and how often to change oil on this particular engine (the service interval)." + }, + { + "question": "Ford Ranger Engine Oil - What Type & How to Change", + "answer": "The recommended Ford Ranger engine oil depends on the engine fitted to your particular example. Since the popular PX Ranger (2011 to 2022) used four different engines over its time on sale, this is an important piece of the puzzle. So here’s how it pans out:The Best Ford Ranger oil type for the 2.2-litre turbo-diesel engine is a 5W30 fully synthetic. The 3.2-litre turbo-diesel also uses the same grade and specification of oil. The sophisticated two-litre twin-turbo diesel requires 0W30 fully synthetic oil which is quite a light oil but is designed to lubricate those turbochargers immediately on start-up. Meantime, the 2.5-litre petrol engine (which is quite rare to find and only sold for a few years) requires either a 5W20 or a 0W20 (depending on which oil manufacturer you ask).In the Ranger’s case, changing the oil at home is not difficult provided you’re not dealing with the five-cylinder 3.2-litre turbo-diesel. We’ll get to that one in a moment. In the case of the other engines, it becomes a case of warming the engine, removing the drain plug and letting the old oil out. While it’s draining, fit the replacement oil filter, replace the drain plug and refill the engine with the fresh oil. Once you’ve checked the level and it’s good, you’re on your way again.The exception to all this is the 3.2-litre engine which has a sophisticated oil pump that allows it to save a bit of fuel, but also imposes a ten-minute limit on how long you can leave the sump-plug out and the engine empty of oil. Because of the way the pump is designed, an empty sump will cause the pump to not prime itself when you refill the oil and start the engine. And that can destroy the engine. So, the oil filter needs to be changed separately and the oil drained and refilled inside that ten-minute window. Simply google `how to change oil on a Ford Ranger’ and you might not be given this vital piece of info. Beyond that, the job is still a DIY one, but you have to be aware of that time limit.Oil changes are part of any vehicle’s regular maintenance and the specifications of the oil required and the service interval (how often to change oil) are set by the vehicle’s manufacturer. If this job isn’t for you, pretty much any mechanic at any service centre of any size will be able to handle it quickly and efficiently as well as dispose of the old oil and filter for you." + }, + { + "question": "Mazda 2 Timing Belt or Chain - Which One Does It Have?", + "answer": "It’s important to understand, but is the engine in your Mazda 2 timing belt or chain driven? That’s because a timing chain should last the life of the car with no extra maintenance, while a timing belt will need to be replaced at regular intervals. If you ignore timing belt changes, the belt can snap in service and destroy the whole engine.Fortunately, the engine in the Mazda 2 uses a timing chain, so should require no special maintenance for as long as the rest of the car is running properly. That gets around the problems of the cam drive belt replacement as well as the associated cost.This advice applies to both engines used in the Mazda 2 since 2002 and covers the ZY-VE engine (2002 to 2014) and the later V-P5 and F-P5 engines. It’s also dependent on regular oil changes and other maintenance having been carried out." + }, + { + "question": "Audi Q5 Engine Oil: What Type & How to Change", + "answer": "The recommended Audi Q5 engine oil is a fully synthetic oil with a viscosity rating of 5W30. Regardless of what engine is fitted to your Audi Q5 oil type and grade remains the same from 2017 onwards, regardless of whether the car in question is fitted with the two-litre turbo-petrol, two-litre turbo-diesel or the three-litre V6 engine.In older, simpler cars than the Q5, an oil change is as simple as opening the drain plug to remove the old oil, spinning on a replacement oil filter, replacing the plug and refilling the engine with oil.But the complex specifications of the modern Audi line-up mean that there’s often a bit more to this critical maintenance job. For instance, some of the fasteners Audi uses in the engine bay might require specialised tools. There are also sometimes complicated engine covers above and below the engine that need to be removed for a service to take place. Even turning off the service reminder light after the oil change can be confusing if you don’t have the knowledge or the gear to do it. Suddenly, a DIY job has just become a much bigger size task and “how to change oil on a Audi Q5” has become a very complex question.For many Q5 owners, then, an oil change is a good job for an accredited service centre with a trained mechanic who can also advise on how often to change oil and the correct service interval for other important jobs." + }, + { + "question": "Ford Ranger Timing Belt or Chain - Which One Does It Have?", + "answer": "Ford’s popular PX Ranger (sold from 2011 to its replacement in 2022) marked a distinct move away from timing belt technology to drive the engine's inlet and exhaust cam. So, regardless of what engine your PX Ranger has fitted to it, the Ford Ranger timing belt or chain question is answered with a simple response: It’s a timing chain.That means the timing chain should be good for the life of the vehicle and will not require replacement at regular intervals, unlike engines with a rubber drive belt belt, provided oil changes and other maintenance has been carried out properly. This gets around the rubber drive belt problems of periodical replacement and the associated cost.This advice covers every PX Ranger engine, including the 3.2-litre five-cylinder diesel, the 2.2-litre four-cylinder diesel, the two-litre twin-turbo diesel and even the short-lived (2011 to 2015) 2.5-litre petrol engine." + }, + { + "question": "Fiat 500 Bluetooth - How to Use Bluetooth in a Fiat 500?", + "answer": "The Fiat 500 Bluetooth system incorporated a Windows-based technology called Blue & Me. The idea was to give full hands-free control of the phone’s functions, but how to connect Bluetooth to Fiat 500 hardware is similar to any other system.Bluetooth Fiat 500 pairing starts with enabling Bluetooth on your phone and switching the setting to Discoverable. From there, you use the car’s info-screen menus to find Settings, then select User Pairing. Then tap the Blue & Me prompt on the screen and type the PIN into your phone.That should ensure the connection and reinstate it whenever the car detects that phone.The catch is that Fiat 500 Bluetooth wasn’t available on every model. Early (2008 and 2009) base model (Pop) Fiat 500s sold in Australia didn’t have Bluetooth connectivity. If you bought the Sport or Lounge model, you got this feature, but only Pops built in 2010 or later had Bluetooth." + }, + { + "question": "Toyota Camry Engine Oil - What Type & How to Change", + "answer": "Toyota Camrys from 2017 onwards use the same engine oil, regardless of the engine or drivetrain fitted. So, the recommended Toyota Camry engine oil for either the 2.5-litre petrol engine, the 3.5-litre V6 and even the Hybrid Camry, is a fully synthetic engine oil with a rating of 0W20. This Toyota Camry oil type is quite `light’ (thin) but ensures the engine is lubricated quickly, especially in the case of the Hybrid version where the engine is stopping and starting regularly.When it comes to how to change oil on a Toyota Camry, the task is really no more complex than it is for other conventionally laid out cars. Which is to say that if you have the right tools and some experience, this critical piece of maintenance shouldn’t pose too many DIY obstacles.To carry out this service, though, you’ll need to know the size of the drain plug, what replacement oil filter to buy as well as the drain tubs necessary to catch the old oil. You can find out the correct oil change interval (how often to change oil) in the specifications section of the car’s owner’s manual.If that all sounds a bit too hard, a service centre with a qualified mechanic should be able to handle the job relatively cheaply and will attend to the details like disposing of the old oil correctly and safely and resetting the service-reminder light on the dashboard." + }, + { + "question": "Ford Focus Bluetooth: How to Use Bluetooth in a Ford Focus?", + "answer": "Ford Focus Bluetooth wasn’t a reality until the new model that arrived in 2011. But at the point, it was standard on every trim level (including voice command) and was many people’s first taste of the tech. Prompting a lot of online questions along the lines of how to connect Bluetooth to Ford Focus?’ It’s actually pretty easy. That said, the best of these earlier systems used Ford’s SYNC tech which was introduced on Focuses built from August 2012 onwards.Bluetooth Ford Focus pairing starts with switching on the Bluetooth on your phone and making the device discoverable. Then press the Phone button on the car’s menu system and follow the prompt to Add A Device. You should then be able to select SYNC from your phone’s list of available devices, enter the security code displayed on the car’s screen and your Ford Focus Bluetooth pairing is done.From there, you can make and receive calls, view text messages and stream music, all via the voice command system." + }, + { + "question": "Subaru XV Timing Belt or Chain - Which One Does It Have?", + "answer": "Subaru’s engines over the decades have used both popular methods of driving the engine’s camshafts, but what about the mid-sized cross-over Subaru? Is the Subaru XV timing belt or chain?Actually, all XVs from the arrival of the model in Australia in 2012 to now, have all used the same FB20 engine. Which means every Subaru XV sold here has used a timing chain rather than a timing belt.For most owners, this is good news as the timing chain should be maintenance-free for the life of the car, while a timing belt needs periodic replacement." + }, + { + "question": "Honda Civic Engine Oil: What Type & How to Change", + "answer": "The recommended Honda Civic engine oil is a fully synthetic 0W20 oil. That’s what oil manufacturers say is best for any of the Civic engines sold here from 2017 onwards. That includes the 1.8-litre and 1.5-litre petrol engines as well as the high-performance Civic Type R model.Like many Honda engines over the years, the Honda Civic oil passages can be quite small and narrow, so a good supply of clean, fresh oil is critical to these cars. That’s also why the Honda Civic oil type is a very light (thin) oil; so it flows easily and quickly.If you know how to perform a service on any other modern car, then you already know how to change oil on a Honda Civic. It’s a DIY maintenance job for anybody who is an average mechanic and involves little in the way of tools apart from an oil filter wrench and the correct size socket or spanner to tackle the drain plug. You’ll also need drain pans and the car’s owner’s manual which will tell you things like how often to change oil, any other service interval info and specifications for how tight the drain plug needs to be tightened.Failing all that, a trip to any service centre will be able to supply the oil and replacement filter, dispose of the waste oil and even reset the service reminder light as part of the process." + }, + { + "question": "Does the Mazda CX-5 have a timing belt or chain?", + "answer": "Looking at the popular CX-5 range from 2017 onwards, is the Mazda CX-5 timing belt or chain driven?There was a big range of engines used in this model CX-5, but the short answer is a very simple one. It doesn’t matter whether your CX-5 has the 2.0 or 2.5-litre (turbo or non-turbo) or even the turbo-diesel engine option, the engine uses a maintenance-free timing chain rather than a rubber toothed belt.That means, you don’t need to even think about the timing chain, because it should last the life of the engine. A timing belt, meanwhile, needs regular replacement to avoid doing expensive damage to the engine if it should break while the engine was running." + }, + { + "question": "Does the Kia Rio have a timing belt or chain?", + "answer": "It sounds like a pretty nitty-gritty tech question, but is the camshaft in the engine of the Kia Rio timing belt or chain driven? There’s a good reason for knowing the answer, though, as it determines whether you need to add a crucial routine maintenance step to your ownership.In cars with a toothed rubber timing belt, the belt and its tensioners need to be changed at an interval recommended by the car’s manufacturer to avoid expensive belt failures which can ruin the whole engine. Ignore this maintenance at your peril.The good news is the GL4C engine as used in the Kia Rio since 2016 uses a timing chain which should be good for the life of the engine and not need any extra maintenance." + }, + { + "question": "How do I find a table that showed the average kilometres a second car \"should\" have travelled for its years?", + "answer": "I've not seen any information where cars were distinguished on the basis of being a household's second car. The average distance travelled figure I keep finding is between 12,000 and 15,000km per annum for the average car registered in Australia. From there, it's a pretty simply piece of arithmetic to multiply that yearly figure by the age of the car in years and figure out whether the car has more or less kilometres than it `should' have.The Australian Bureau of Statistics has a very informative page that looks at this subject and includes passenger and commercial vehicles and breaks the info down on a state-by-state basis. You can find it here: https://www.abs.gov.au/statistics/industry/tourism-and-transport/survey-motor-vehicle-use-australia/latest-release" + }, + { + "question": "The spanner and oil-can warning lights stay illuminated for around one or two minutes after my car has started", + "answer": "Without knowing the make and model of your car, I'm flying blind here. But, the spanner warning light suggests to me that the car is trying to tell you it needs to be serviced. If that's the case, and the service was only a few weeks ago, I'd suggest the mechanic who serviced it hasn't electronically turned off the service-reminder warning (the spanner symbol showing up on your dashboard).The oil-can warning light could either be suggesting that the engine needs an oil top-up (which you've checked and it doesn't) or the light is telling you that the engine has lost oil pressure. But if it was the latter, you'd expect the light to illuminate after you'd been driving for a while and the oil thins out as it gets hotter. For the light to be on when the engine is cold and then turn itself off could be a case of a faulty sensor which is giving the dashboard a false warning. This is actually more common than you might imagine. Some Holden Commodores, for instance, had a very common fault where a bad sensor would suggest either low oil pressure or low oil level, even though the engine was perfectly fine. Other makes and models can suffer this, too.The bottom line, however, is that no warning light should be ignored and having the car scanned to check any fault codes and making sure the light is a false alarm is the smart way to proceed." + }, + { + "question": "My 2006 Courier won't get up to 110km/h", + "answer": "The piece of the puzzle you've left out here is whether your Courier has a petrol or diesel engine. If it's the former, you could simply be looking at a worn out engine. These four-cylinders worked pretty hard and once they become worn, they start to blow smoke and lose power. That said, it could be something as simple as a blocked air filter element or a slack fuel pump.If the vehicle has a diesel engine, there's a chance the intake system is choked up with black soot and oil fumes which eventually narrow the engine's breathing passages like cholesterol blocks a person's blood vessels. Suddenly, the air can't get into the engine properly and the engine loses power as a result. Again, though, it could be something completely different and apparently random such as the turbocharger's plumbing having fallen off, leaving the engine with no boost.A word of warning, though, about driving a diesel Courier flat out everywhere. These engines were under-cooled and are notorious for overheating. Driving it with the throttle pedal on the floor is asking for problems." + }, + { + "question": "The oil level in my Volkswagen Polo Vivo drops slowly and there is oil in my water bottle", + "answer": "Assuming you're looking at the coolant catch-bottle and not the windscreen-washer fluid bottle, this is probably a bad thing. Any time the car's engine coolant can mix with its oil or vice-versa, there's a chance that the cause is a failed head gasket or perhaps even something more serious like a split cylinder bore.But don't just assume that any contamination in the coolant is engine oil. It could be something else from another source. Does the engine oil look milky on the dipstick? If it does, then that's almost certainly due to coolant being mixed with it, and that backs up the failed head gasket theory. The other thing I'd like to know is how fast the engine oil level is dropping. Some oil use is normal for a car's engine, so simply watching that level fall over a few thousand kilometres and presuming it's going into the coolant is a long shot to say the least. It sounds like you need to have the car's cooling system pressure tested and the engine compression tested. That's the best way to put and end to the guessing game.By the way, is your car a South African-bult VW? From what I can gather only South Africa got a model called the Polo Vivo which featured a few country-specific features and details and was very well received by buyers in that part of the world." + }, + { + "question": "The engine won't crank when trying to start my 2019 Hyundai Accent RB Sport Automatic", + "answer": "This is how car dealerships get a bad name. Your car would have come with a five-year/unlimited kilometre factory warranty. Since it's been (factory) serviced by the book, that cover should still apply up to October 2024. Which means it's Hyundai's problem to make it work properly every time you turn the key.The fault certainly sounds like it lies with the inhibitor switch (which prevents the car starting unless it's in Park or Neutral) but it doesn't matter. If the car doesn't work correctly and it's under warranty, it's Hyundai's responsibility to put it right. Of course, there are exceptions such as examples of driver abuse and normal wear and tear items like tyres and brake pads, but a critical safety function like this is definitely a warranty issue.Contact Hyundai's customer service department, report the issue and the dealership's `offer' and see what head office has to say." + }, + { + "question": "Is a 2014 Ford Mondeo ZETEC TDCi (two-litre diesel) any good for towing?", + "answer": "All the information I can find on this car suggests that the towing limit (with a braked trailer) is 1600kg, not 2000kg as suggested by your source. At which point, you'd need to be pretty careful you didn't inadvertently overload the car by adding a toolbox or other gear to the trailer.The Mondeo is not really the ideal vehicle for towing heavy loads as it's front-drive layout means it doesn't have the traction a rear-drive car does when towing. A slippery boat ramp, for instance, might pose no problem for a rear-drive car, while forcing a front-drive car trying to haul a boat out of the water to struggle with wheelspin.That said, the turbo-diesel engine in the Mondeo is a strong, torquey thing, so provided you don't stray on to slippery or loose surfaces, the Mondeo should be able to do the job. Again, though, your 1500kg projected load is almost at the car's legal limit.It's not just transmissions that cop a hiding when towing, either. Just about everything on the car from the brakes to the cooling system will wear faster when subjected to the extra strain of towing a big load." + }, + { + "question": "What oil is recommended for my LPG Barra Falcon 2008?", + "answer": "Oil manufacturers recommend a 10W-50 semi-synthetic oil for this engine. But not just any 10W-50. Crucially, the oil needs to be formulated specifically for LPG engines which have different combustion by-products and, therefore, require a different additive package in their oil compared with a car running on petrol or diesel.Your car has covered quite a distance, but modern metallurgy and engine design suggests that 330,000km is not too many kilometres these days, and the engine could have plenty left to give. If it's starting to use a little oil between services, you could consider going to a slightly thicker grade of oil to compensate, but make sure it's still specifically formulated for an engine running on LPG." + }, + { + "question": "I'm looking at buying Alfa Romeo Stelvio Veloce 2023, Has the reliability improved?", + "answer": "The very worst of the bad old days of Alfa Romeo's questionable build quality are behind us. At its worst, brand-new Alfas were rusting within in their warranty period and the electrical systems were a total mess. Many owners swore off the brand at that point, not willing to be caught out twice.In the intervening decades, however, overall quality has improved dramatically. Of course, this has been an industry-wide phenomenon, not just an Alfa Romeo one, and is the result of better design, metallurgy and materials. Not to mention the increased use of robotics to physically build the end product. For all that, though, there's still some suspicion – if not resentment – towards the Alfa Romeo badge.For the record, Alfa Romeo was ranked number one in the luxury segment in Sales Satisfaction Index for 2022 in the USA in the annual survey by JD Power. The survey is one of the more credible quality surveys and placed Alfa in first position (up nine places) from the 14 luxury brands included in the survey. However, the fine print is interesting, because the SSI result is based on the buyer's experience of six factors; delivery process, dealer personnel, working out the deal, paperwork completion, dealership facility and dealership website. Which is a different thing to actual vehicle build quality and reliability." + }, + { + "question": "Should I buy a Mazda CX-3 or Kona Elite from 2020?", + "answer": "Early this year, Hyundai issued a recall for some Konas built between 2020 and 2022 to deal with problems with the eight-speed dual-clutch transmission which could cause a loss of drive and, therefore, a dangerous situation on the road. So the first check would be to see if your car you're looking at is affected by that recall (a Hyundai dealer will be able to tell you by looking up the car's VIN). If the car is one of the affected ones but the recall's fixes have been applied, then you have less to worry about.The Kona's engine problems, meanwhile, were another cause for a safety recall after it was discovered that a batch of Konas had defective piston rings which could cause early engine wear and possibly even a fire. Again, these problems were being fixed by Hyundai, but you need to check whether the example you're looking at buying was one of the affected ones and what's been done about it by the previous owner.The Mazda CX-3 of the same era has not been without its recalls either, including one for a suspension joint that could fail, but overall, the experience of owners suggests the Mazda could be the less risky bet. Again, though, check the service and recall history of any car before handing over the money." + }, + { + "question": "Why won't the reversing alert work in my 2015 Holden Colorado 7?", + "answer": "Okay, first question: Did the sensor damage happen before or after the failure of the alert? If it’s the former, it’s a fair bet the crunch has broken the sensor in question and led to the whole inter-linked system failing.If the problem happened before the bump (and caused the knock because it didn’t warn you of the looming barrier) then you need to investigate further. An auto electrician should be able to test the system and its circuits and tell you what the cause of the problem is. It could be anything from the wiring to a blown fuse to the sensors themselves having failed. Living on the very edge of the vehicle, these sensors have a pretty hard life with every tap and bump to the bumper potentially damaging them or their circuitry." + }, + { + "question": "Were the automatic transmission issues of the 2017 Ford Focus rectified in the LZ and later models?", + "answer": "Luckily, your car is in the clear, and the LW Model Focus was the one with the hugely problematic dual-clutch transmission. In fact, these gearboxes were more or less ticking time bombs and more than half of them suffered – sometimes multiple – failures requiring replacement units. Ford was taken to task by the ACCC over its handling of the whole thing and was forced to quickly revise the Fiesta, Ecosport and Focus ranges. Which is why your car, the LZ model, has a turbocharged 1.5-litre engine and a conventional automatic transmission which is not only a better thing to drive, but also vastly less likely to fail prematurely and expensively.Ford made the switch to the LZ model in 2015, largely as a response to the fearful reputation for transmission failures the LW model had gained. Our advice to anybody shopping for a Ford Focus (or Fiesta or Ecosport) is to absolutely avoid any example with the dual-clutch gearbox. Its demise will be a question of when, not if." + }, + { + "question": "How do I check if the 2005 Honda Jazz was recalled for a gearbox problem?", + "answer": "The 2015 model Jazz was recalled for a CVT transmission problem which could see high internal hydraulic pressure cause an internal shaft to break, at which point the car would lose all drive. However, your 2005 model Jazz was not fitted with a gearbox with the same potential problem.Even though there was no recall for the 2005 Jazz's transmission, those with the CVT transmission could suffer shuddering problems which were linked to depleted additives in the transmission fluid. The solution was an improved fluid which was added to the gearbox once the old fluid had been drained and the car's ECU reset. While Honda dealers were performing this change, the problem was not deemed to be a safety issue, so no recall was issued.The Australian Federal Government operates a website that lists all recalls for all makes and models officially sold here. It makes for some interesting reading. You can find it here." + }, + { + "question": "Is the auto-dimming of high beam lights able to be turned off?", + "answer": "It will depend on the make and model, but most cars with automatic headlight dipping can be configured to turn this feature on and off. In many cases, the high-beam can be switched to automatic by pushing the indicator stalk away from you, or selected manually by pulling the stalk towards you. Other brands and models have a variation on this theme. In other cases, you may be able to scroll through the car's info-screen menus and enable or disable this feature.I know what you mean about this, and the reflection from a road sign or the light from the dimmest street light causing the car to automatically dip its headlights (even though no other cars are around) can be annoying, not to mention a safety issue. It's worth noting that, like any other car function, some makes do a better job of calibrating this system." + }, + { + "question": "Are the indicators in a Suzuki Swift on the left or right hand side?", + "answer": "Being a Japanese car (Japan drives on the left as we do) the indicator stalk is on the right of the steering column. Most drivers find this is a more natural place to have them, and this is probably down to muscle memory as generations of Australian cars had the indicators to the right of the column as well.That said, many European cars place the indicators to the left of the column, but it's surprising how quickly you'll adapt to that. Many Australians had their first taste of indicators-on-the-left in early air-cooled Volkswagens. This was more of an issue when cars had manual transmissions and you needed your left hand to change gears while hitting the indicators with your right hand." + }, + { + "question": "How would only doing 5400km affect the average selling price of a 2013 Hyundai i30?", + "answer": "While it's true that super-low mileage can make a difference to a car's selling price, when it comes to mainstream cars like the i30, the difference may not be as much as you expect. Rare, old and collectible cars really benefit value-wise from low mileages, but a 10-year-old Hyundai really doesn't fall into any of those categories. So while it will make the car worth more, don't be surprised if it doesn't make thousands of dollars' worth of difference.On the flip-side, many car buyers don't like cars that have travelled very low annual distances. Cars don't like sitting around, and a car with very low kilometres could have problems with dry seals and gaskets, flat-spotted tyres, and a build-up of condensation within the mechanical bits and pieces." + }, + { + "question": "What is the best fuel for my 2014 Holden Cruze?", + "answer": "The 1.8-litre non-turbo and 1.4-litre turbocharged engines in the 2014 Cruze will run happily on 91-octane petrol. The more highly tuned 1.6-litre turbo engine in the SRi, SRi V and Z Series models required a minimum of 95-octane fuel. There's no problem using 95-octane fuel in the engines designed for 91 fuel, but you probably won't gain anything in terms of fuel consumption or performance. The only thing that will happen quicker will be the emptying of your wallet.There's no problem mixing 91 and 95-octane fuel in the cars designed to run on 91-octane petrol, but the 1.6-litre engine can be damaged by using anything other than a fuel with a minimum octane rating of 95." + }, + { + "question": "Acceleration problems with a 2008 Ford Ranger", + "answer": "This sounds very much like a fuelling problem. Since a diesel engine has no ignition system (beyond its own compression) any fall off in performance can often be traced back to the fuel system.The best bet is to take the vehicle to a diesel specialist that knows this make and model and will have either seen this exact set of symptoms before or will be able to make a logical diagnosis rather than just changing random parts that may or may not be the cause of the problem. Things that are likely causes, however, are the fuel filtering system, fuel pump and injectors. But don’t rule out something simple like a bad batch of fuel that is playing havoc with the entire system." + }, + { + "question": "Should I buy a 2018 Mazda 3 Astina or a 2019 Mazda 3 GT25?", + "answer": "Both these cars are well equipped, well built and have a good reputation in the trade. Which means you won’t regret buying either of them. In turn, that means that the decision will come down to whether the extra standard equipment of the Astina model outweighs the factory warranty of the SP25 GT.The extra gear in the Astina amounted to 10-way adjustable powered front seats with a memory function, specific 18-inch alloy wheels, a sunroof, radar cruise-control, forward obstacle warning, adaptive headlights, lane departure warning and lane keeping assistance, and smart brake support. Whether you reckon that standard gear is better than a year of so of factory warranty is entirely up to you. The only problem being that when the warranty runs out, you might start to think differently about the relative value of the two cars." + }, + { + "question": "Is it normal to have to update navigation systems online?", + "answer": "Modern cars are relying more and more on online updates for things like navigation maps and even the computer that controls the car’s major functions. This usually isn’t too hard to achieve but for people unfamiliar with computers and the online world, it can seem very daunting. That’s especially so with an online update, as there are no physical switches to push or changes to make, it all happens apparently by magic and you have to trust that the changes have been successfully made.A good service centre would have helped you by walking you through the steps so you know how to do it next time. I understand some workshops and dealerships are very busy, but this would seem like an important role for customers tackling a task for the first time. Failing that, the average 14-year-old relative is probably more than capable of tackling this for you." + }, + { + "question": "Should I increase tyre pressure on my Renault Arkana if I have four passengers and luggage on board?", + "answer": "Conventional wisdom is that your should increase tyre pressures with increases in load and travelling speed. But in the Arkana’s case, the factory tyre pressure recommendation for either urban or freeway speeds remains at the 33 front and 31 rear psi you’ve noted on your tyre placard. Which suggests that the type of tyre Renault is using is happiest at those pressure regardless of average speed. Which, in turn, suggests that a load that varies only by a couple of passengers and a few pieces of luggage is likewise not going to affect the tyre’s performance.A much better thing to concern yourself with is to keep a weekly eye on the tyre pressures. Tyres lose about one psi a month just sitting around, so keeping on top of that is very important in a safety sense. A tyre can be as low as about 12 psi before it will even look strange to the naked eye, so buy yourself a good quality tyre gauge and get into the habit of checking those pressures every weekend." + }, + { + "question": "Can a dash-cam completely drain the battery in 18 months of use?", + "answer": "Every time you drive the car, the alternator should be keeping the battery fully charged. If you had the dash-cam switched on and recording for 18 months without driving the car, then, yes, it would definitely flatten the battery. However, it shouldn’t really pose any threat to the alternator.It doesn’t really matter what’s draining the battery, be it a dash-cam or the headlights or the stereo system; if the car gets regular use, the alternator should be able to stay on top of things and keep the battery charged and in good health. This sounds more like your dealership blaming the dash-cam as the cause of a failed alternator, when the problem was possibly a dodgy alternator all along. Don’t accept nonsense like this. Take the car to an auto electrician and have the thing diagnosed properly. Then by-pass the dealership and contact LDV’s Australia customer service number. Your vehicle should still be under factory warranty, so make it LDV’s problem. And if the car’s alternator can’t support a dash-cam, then it’s probably not fit for purpose, at which point the ACCC and Australian Consumer Law might be interested." + }, + { + "question": "Can you use 2010 Ford focus parts on a 2009 model?", + "answer": "As both these model-years concern the same series of Focus, there would definitely be some interchangeability. Body panels should interchange readily (provided you don't try to fit the hatchback from a five-door to the boot of a four-door) and many interior fittings would also be able to be swapped (provided the interior colour and trim materials of the two cars matched).Mechanically, however, you need to be a bit more careful. Obviously, there would be major differences between the driveline of the diesel version and the more common petrol model, but there will likely be differences to driveshafts and all sorts of components when you compare a manual Focus to an automatic one. Different trim levels can also cause interchangeability problems in terms of a base-model car not having the electrical wiring to support the convenience equipment of the upmarket version. Things like the power windows in the rear of a Focus Ghia, for instance, will cause problems in the base-model CL which relied on manual rear windows." + }, + { + "question": "Can a 2022 Toyota Yaris Cross Urban petrol do a 3500km long drive over 10 days?", + "answer": "2022 Yaris Cross should be able to travel to the moon and back with no problems given low mileage such as yours. While it's true that cars don't appreciate sitting around not being used, 1000km in four months still suggests it gets a workout now and then and hasn't sat around for that full period of time. Don't forget that cars often sit around for months at dealerships waiting to be sold. That said, demand for the Yaris Cross recently has ruled out that possibility.Basically, your car should still be well and truly match-fit provided it has had all its maintenance and checks carried out. Don't forget to check the tyre pressures, top up the windscreen fluid and enjoy the journey. Extended road trips are precisely what cars are for. And modern cars, even smaller ones like the Yaris, are better at this than their forebears ever were, especially in terms of comfort, safety and fuel efficiency." + }, + { + "question": "Transmission failure in 2015 Ford Focus Sport", + "answer": "Perhaps you've been lucky and simply bought a freakish Focus without any DCT Powershift transmission problems. But when more than half the small Fords sold in Australia fitted with that transmission experiencing either single or multiple failures, I'm afraid the odds are stacked against you in the longer term. It seems there are two types of Focus Powershift transmissions: Those that have failed, and; those that will fail at some stage.The price you paid is probably about where the market is now, but this is a car we can't recommend at any price." + }, + { + "question": "Where can I get a water pump for a 2017 Toyota Kluger AWD Grande?", + "answer": "You could start with the established spare parts retail outlets. Many of these stock parts for all sorts of brands including, of course, Toyota. While it may come in a box that is branded something other than Toyota, chances are it will be made by the same company that supplies Toyota with its genuine parts. Be wary of really cheap replacement parts, though, as these could be cheap knock-offs from anywhere. With that in mind, stick with the known retailers who are less likely to sell you a poor quality part.If that doesn't work, jump online as c heck out some of the cyber-retailers. A quick search at my end has confirmed that both Gates and Dayco (well known and respected brands) have stocks of the very part you're looking for through a variety of online retailers." + }, + { + "question": "Can you get finance when buying an unregistered non-roadworthy car?", + "answer": "It will depend on the borrower to an extent, but many finance companies will not even look at an unregistered or unroadworthy vehicle. You need to remember that finance companies are always trying to reduce the risk of any loan they make going unpaid. With that in mind, they're pretty averse to privately imported cars, any car that has shown up on the repairable write-off register, cars more than about 12 years old, and any car with finance still owing on it. These rules can vary from borrower to borrower, but if there's a sniff of risk, you might be in trouble.Don't forget, an unregistered car changing hands also requires notifying your state's registration authorities before ownership can be transferred and it can be re-registered." + }, + { + "question": "The key for my 2000 Holden Frontera won't turn once you put it in", + "answer": "This is probably a case of either the key being worn to the point where it doesn’t engage with the ignition barrel properly any longer, or the barrel itself (in the steering column) is likewise worn to the point where the two components no longer mesh properly. Failing that, it could be that the ignition barrel has collapsed internally, locking itself in place and refusing to turn. If either of those things happen, you won’t get any dashboard lights, and the steering column will remain locked meaning the car can’t be steered.A locksmith should be able to sort this pretty easily, but at a cost. The alternative would be to find an ignition barrel in a Frontera at a wrecking yard and swap it for the one in your car. Don’t forget to the get the key from the wrecked car, though, as the new barrel won’t work with your old key. You’ll also need to have the replacement key’s remote locking function recoded to talk to your car." + }, + { + "question": "Grinding and banging sound in the rear end of my 2018 ZB Holden Calais V", + "answer": "I’m not sure how Holden can claim that the car is now subject to the extended warranty (which is an aftermarket one from the third-party supplier) when your car should, according to Holden itself, be covered by the brand’s factory seven-year/unlimited km warranty. Since your car is still within that time limit, I would have thought the factory warranty applies and would cover the differential. The catch was that this seven-year warranty was only offered up to a cut-off date (March 31, 2018) but even after that date, the cover reverted to five-years/unlimited km, so your car should still be covered.Holden only applied this seven-year warranty to 2018 ZB Commodore and Equinox models, but since the former is what you own, I can’t see how the factory warranty doesn’t apply. Keep trying and if you don’t succeed, the ACCC might be fairly interested in your case.The difference will be, of course, if the differential problem has been caused by external factors such as a lack of servicing or you using the car to tow excessively heavy loads. But otherwise, the car should be covered against failures of this sort.As for extended, aftermarket warranties, they’re really a huge rip-off in most cases. They are carefully worded to avoid the insurer paying out on anything actually likely to go wrong with the car. They also tie you into dealership servicing and, often, over-servicing, all in the name of lightening your wallet further. Forget them." + }, + { + "question": "The transmission on my 2013 diesel Ford Mondeo has gone into limp-home mode", + "answer": "It sounds as though the transmission itself has encountered an internal failure for that level of mayhem. Diesel versions of this model Mondeo were fitted with a six-speed double-clutch transmission otherwise known as the Powershift transmission. With a wet-clutch design, this gearbox was a lot more durable than the dry-clutch design used in many other Fords including the Focus and Fiesta, and the latter was a complete disaster with premature failures earning Ford Australia a caning at the hands of the ACCC.But even the wet-clutch Powershift must be considered a liability to some extent, and failures like yours are absolutely possible. This won’t, however, be a cheap fix and you can expect the repairs to be a good chunk (if not more than) the retained value of the car. At which point, you have to make some very pragmatic decisions.If you’re lucky, a transmission specialist might be able to determine that the problem is a simple one and fix it cheaply, so that’s worth a shot in the first instance. But don’t be surprised if the diagnosis is a lot less rosy than that." + }, + { + "question": "Tips for finding an auto electrician who can fix a a 2011 Great Wall V240", + "answer": "Parts and service supply has been a bit of an ongoing problem for some owners of these earlier Chinese-made Great Wall commercial vehicles. Some were sidelined for extended periods after some service parts were hard to locate and it’s doubtful that Covid and its attendant supply-chain problems have helped in that regard.I’m a bit surprised, however, to learn that a Great Wall dealership lacks the tools and techniques necessary to carry out just about any maintenance task, including electrical jobs. Perhaps a call to Great Wall’s Australian customer service number might do the trick. If your nearest dealers don’t have the necessary equipment, perhaps there’s another dealer a little farther away that does. Failing that, try one of the many online forums for a solution. Chances are your vehicle won’t be the only one with this specific problem, and other owners may be able to offer advice on who can carry out the work." + }, + { + "question": "Can I change the current stereo in my 2011 Holden Cruze into a Bluetooth one?", + "answer": "You can replace the head unit in your car to a more modern one that features Bluetooth. Make sure it gets installed properly to ensure that the full functionality is retained.The alternative these days (provided you’re happy with the rest of the stereo’s performance) is to install a small transceiver that fits (usually) into the 12-volt power socket and accepts the bluetooth signal from your phone. From there, the unit transmits that signal via an FM frequency which you tune the existing stereo to. Some of these units work better than others, so paying a bit extra is probably worth it." + }, + { + "question": "Why does my BA Ford Falcon overheat while under load or driving up a hill?", + "answer": "The reason the car overheats under load or when travelling uphill is simply because it's defying gravity and, therefore, doing more work in those circumstances. Think of it as a person using a staircase. They'll go down the stairs easily, but they'll sweat more going up them, and more again going up the stairs with a suitcase under each arm. In a car's engine, hauling a load or driving uphill requires more throttle which, in turn, injects more fuel into the cylinders. And more fuel burned equals more heat. It's as simple as that.If you've replaced the radiator, water pump and thermostat, you've started logically enough, but simply replacing bits and pieces is not the way to proceed as you've already discovered by replacing parts that were probably good (and didn't fix the problem). You could have a collapsed radiator hose (Were these replaced, too?) or a problem with the fuel-air ratio which can make a car run hot when it's under duress. The steering column sounds unrelated, but if the wiring to the dashboard was damaged during this process, it's possible that the temperature gauge is reading incorrectly and the engine may not be running hot at all. An electronic scan will be able to check the actual running temperature as well as uncovering any fault codes the computer has logged.Don't rule out things like a build up of debris inside the cooling passages in the engine that could be blocking the flow of coolant. And a check of the radiator overflow bottle is a good idea. These have been known to perish and crack on Falcons, allowing some coolant to escape, leaving you with a low radiator level when you need it most." + }, + { + "question": "Can I install a Toyota three-litre diesel in a Ford Transit?", + "answer": "Probably not, and since this would be a classic back-yard conversion, we don't know of any documented proof or a set of instructions for how to do it.The bigger question, of course, is why you'd want to try to perform such a transplant. It might be different if the Transit itself was not available with a diesel engine option, but it has been for many years. So why try to adapt a Toyota engine? Buy a diesel Transit and save yourself a lifetime of hassles.Seriously, aside from the big issues of making a foreign engine physically fit in a van's compromised engine bay, you'd also have the detail problems of running cables and electrics. Then there's the question of making the engine talk to the rest of the car in an electronic sense, which involves everything from the engine-control computer to making sure the dashboard functions properly. And do you use the Transit gearbox, or instal the whole Toyota driveline? Even then, fi you manage to achieve all this, you'd have to convince the registration authorities that the thing was fit to drive on the road." + }, + { + "question": "Advice on buying a hybrid car", + "answer": "Not really sure what you consider a normal sedan's length to be, but I'll presume you have a relatively short parking space to deal with. Also, your minimum height requirement suggests you're sick of climbing up out of cars and want something with a higher seat to make entering and leaving the car easier. With that in mind, something like the Toyota RAV4 Hybrid springs to mind. It's high enough at 1685mm (with decent seat height) and at 4600mm long, it's quite a bit shorter than the Toyota Camry sedan (4885mm long).But, really, there are plenty of choices out there with just about every mainstream manufacturer offering an SUV of similar size, and many of them in a hybrid format. Which is great, because the big catch with the RAV4 is that it's so popular, there are long waiting lists. What you really need to do is invest a little shoe leather and visit some dealerships where you can try the candidates on for size. Or check out this website for the latest mid-sized SUV comparison tests." + }, + { + "question": "Can I tow my automatic 2016 Hyundai i20 behind a motorhome?", + "answer": "The only way to successfully tow something like that is to use a trailer, I'm afraid. Unless you can get the drive wheels of a conventional automatic car off the ground while it's being towed, you stand to destroy the transmission in minutes.Flat towing with a certified A-frame is legal in Australia, but the regulations do vary from state to state. But even if it's technically legal, it won't work with an automatic i30." + }, + { + "question": "What value can I expect when selling my 2010 Holden Berlina International Wagon?", + "answer": "I've personally seen a car just like this one with the same timing chain problem given away to a good home on the basis that fixing the engine problem was going to cost more than the car was worth. However, that was before the price-spike of a couple of years ago, and these cars are now worth more than they were back then.Stretched timing chains in this engine are very common, and plenty of specialists have sprung up offering to change the timing chains for around the $2000 mark. If you have this work done, make sure the repairer uses the upgraded timing chain design which, hopefully, will stop the problem recurring.In good running order, your Commodore wagon would be valued at somewhere between $5000 and $10,000 (depending on condition and mileage) but in its current state, the cost of repairs plus the hassle of buying a car needing lots of work is probably a deal breaker for a lot of buyers. Perhaps having the work done and then trying to sell it would make a better business case." + }, + { + "question": "Is a new turbo covered under my Mazda's warranty?", + "answer": "I'd need to know a bit more about this case to really know where you stand here. Was the whole engine (including the turbocharger) replaced at the same time? Or was the basic engine replaced and the existing accessories (such as the turbo) carried over form the original engine? If the latter is the case, then the turbo would not be covered by the new engine's warranty. But if it was all replaced as a brand-new engine, then you might find the turbocharger is, indeed, covered by the warranty.But here's where it gets a bit murky. You say the new engine was supplied by Mazda, so presumably, that was at a Mazda dealership. Did they fit a genuine Mazda replacement engine, or was it a reconditioned engine sourced independently? This, too, can have a huge effect on what warranty comes with the replacement engine and what's actually included in the warranty." + }, + { + "question": "The rear left and right brake/stop lights in my 2009 Dodge Nitro are not working", + "answer": "If the third brake light is working, then the problem is not with the brake-pedal switch (or the third light would not work either). That the two lower brake lights stopped working together is also a clue that it's not the bulbs that are at fault.I'd be looking at the fusebox to see if the fuse that controls the lower brake-light circuit has failed. There should be a map of the fusebox inside the plastic cover, and from that, you can identify which fuse protects that circuit, and go from there. If there's no blown fuse at fault, you need to start checking earth connections as these can also cause all sorts of electrical mayhem. An auto electrician could probably sort this quite quickly without changing any more working parts." + }, + { + "question": "My Nissan X-Trail is making a juddering and knocking sound", + "answer": "You've certainly gone to some extremes to check this out, but your investigations should give you a good clue that the problem is with front axle. So, it could either be the differential that is clattering and making the car judder or, perhaps more likely, the front CV joints which allow the car to drive its front axle while also steering the vehicle. Once you take the load off the front driveshafts (by disconnecting them) the noise stops because the worn CV joints aren't taking the strain of trying to move the car, so they don't make the horrible noise.In some cases, you can simply replace the worn out CV joints, but there's also the option of complete driveshafts (with new CV joints already fitted) that are a simpler fix if a bit more costly. You can also buy driveshafts new or reconditioned. Its sounds like you're more than skilled enough to tackle this at home." + }, + { + "question": "I replaced the starting battery in my 2014 Mazda BT-50 and now I have the powertrain light come on when driving", + "answer": "It's quite probable that the check-engine light was triggered by the worn out condition of the battery you replaced, not the brand new one being fitted. Such cars hate low voltages, and that's precisely what a worn battery produces. That said, changing the battery can sometimes cause a modern, computerised car to throw a fault code, and when that happens, the check-engine light will illuminate.You can try to re-set the vehicle's computer by disconnecting the battery and leaving it for an hour. Then reconnect the battery and see if the light has disappeared. If it hasn't, it may be that the computer simply needs to relearn a few parameters after having been disconnected from the power when the original battery change was made. A decent drive might return things to normal.But don't forget the basics: Check the condition and cleanliness of the battery leads, terminals and make sure that all the connections are tight. If there's still no joy, have the vehicle electronically scanned and let the computer tell you precisely what's wrong." + }, + { + "question": "What's the most reliable second-hand ute I can get for between 10-15k?", + "answer": "If you're looking for a dual-cab ute with an emphasis on comfort and performance, then a Holden Crewman suddenly comes into sharp focus. These are around for the money you're talking about and even though some of them are getting close to your age cut-off, they provide ride quality and dynamics that even modern dual-cab utes struggle to reproduce.The Holden in question is not an off-roader by any means, but it can do all the sorts of things that ute owners love them for. By going down this route, you also side-step the potentially troublesome common-rail diesel problems that can include blocked DPFs and internal clogging from soot and oil. If you can find one, there was even a V8 version of the Crewman which, if you find a good example, will provide lots of reliability and even more performance." + }, + { + "question": "My 2015 Ford Kuga needs an engine replacement", + "answer": "This crops us frequently as a dispute between car owners and dealerships and it's all because of one thing: Extended warranties are generally not worth the paper they're printed on. They're designed to relieve car buyers of more money, thinking they'll be covered if the worst happens. Usually, the warranty is carefully written to avoid paying out on the things most likely to go wrong. Never has 'read the fine print' been so important.Consider that the warranty your purchased only covers the first $3500 of an engine replacement. Where on earth can an engine be replaced for that sort of money? It's a clear case of the fine print giving the warranty provider a convenient escape clause. Don't forget, this extended warranty is not a Ford factory warranty, it's a third party deal that car-dealers love because they get a kick-back from the warranty company every time a car buyer signs on that dotted line. Dealers also love these warranties because it forces owners into over-servicing their cars. Does it not seem strange that the car designed and engineered by Ford to have a 12-monthly service interval suddenly needs a six-monthly service as part of the warranty conditions?As far as the replacement engine goes, be very careful about what you're being offered. If the engine is, indeed, a reconditioned engine, it doesn't really matter how many kilometres it has already done because reconditioned means it has been fully rebuilt with new parts. If, however, it's a second-hand engine plucked from a wrecked Kuga, then I would argue that an engine with the same mileage as the one in your car should be fitted. But I'll guarantee you there's some fine print in that warranty that makes me wrong about that, too." + }, + { + "question": "My Holden SS V8 commodore is chugging", + "answer": "The first thing to do is make sure your battery is earthed properly and all the relevant electrical contacts are tight and clean. Low voltage or a poor connection can easily cause the problems you're seeing, especially if they've all occurred more or less at the same time.The next thing is to have the vehicle electronically scanned. That will tell you what faults the on-board computer has spotted, and you can then tackle them logically instead of replacing parts that don't fix the actual problem. The rough running could be anything from a dud oxygen sensor to a fuel-injection problem and lots in between.I would suspect the heating and air-conditioning problems are separate to the engine's poor running, but anything's possible when a car's electronics start playing up." + }, + { + "question": "Does an over-heating radiator cause slipping in automatic transmission gears?", + "answer": "Many automatic vehicles have their transmission cooled as part of the car's engine cooling system. The transmission fluid passes through plumbing that takes it through (usually) the bottom tank of the car's radiator where it's cooled, keeping the entire transmission at the correct operating temperature.So, if there was a problem with any of this cooling network or the radiator itself, it's entirely possible that the transmission could start to overheat. When that happens, all sorts of problems arise, including a loss of drive or slipping as it's also referred to.The other major cause of transmission slip is a low transmission fluid level. Because the transmission in most cases is a sealed system which doesn't require fluid top-ups, many owners simply forget about it altogether. In a lot of modern cars, manufacturers don't even provide a dipstick with which to check the fluid level. But if there's a leak – even a small one – anywhere in the system, the fluid inside the transmission can fall too low and slippage can be the result." + }, + { + "question": "Does the 2014 Ford Ranger have a variable-voltage alternator?", + "answer": "That model Ranger does, indeed, have what’s called a variable-voltage or `smart’ alternator. The idea is that when the car’s main battery is fully charged, the alternator reduces its workload to save fuel. But the reality is that the system doesn’t always recognise that accessories (like a second battery) have been fitted to the car. If that happens, the alternator doesn’t always make enough power to keep accessories like that second battery system fully charged. Which means that suddenly, your car-fridge won’t run overnight.The good news is that this smart function is purely electronically controlled, and a Ford dealer can disable it for you, returning the alternator to conventional operation." + }, + { + "question": "Can I get a spare key copy for a recently purchased 2010 Kia Rio?", + "answer": "Yes, there are plenty of companies selling replacement keys for this car. The cost will depend on whether it’s a conventional key or an electronically coded key with a remote locking function built in to it. Just be careful if ordering online, though, as some replacement keys include only the hardware and not the internal electronics.In many cases, you need to source the replacement key and then have a locksmith physically cut the key so that it works in your car. In some cases, you may have to prove ownership of the car before the locksmith will do this. Some keys then need to be electronically coded to `talk’ to the vehicle.If you want a no hassle experience, there are even locksmiths who will come to you and cut the key on site, but you’ll pay a call-out fee as well as the cost of the key itself." + }, + { + "question": "Should I buy a Toyota Camry or a Toyota Corolla hatchback?", + "answer": "Both are regarded as great choices as a used car, so it will really come down to whether you need the extra interior space of the Camry over the practicality of the Corolla’s hatchback layout.With your budget, you might be able to get into a Camry Hybrid which will reduce running costs around town (which suits your suggested usage pattern) although these early Camry Hybrids can be more than a decade old now, so a close check of the condition of the batteries would be a mandatory pre-purchase requirement.The Corolla, meanwhile, was first seen here in hybrid form in 2016, and those cars are still closer to mid-$20,000, so possibly out of your range. The exception is a grey (private) import Corolla Hybrid, but these can be a bit more of a lottery than a locally delivered Toyota." + }, + { + "question": "I've noticed a small leak under my 2004 Ford Territory near the back wall behind the engine, what could be causing this?", + "answer": "The first thing to ascertain is what the fluid is. Is it coolant, fuel, oil or even brake fluid? All these fluids have different ways of leaking, so make sure you know what you’re dealing with. Also, don’t rely on the location of the fluid on the ground as a means of diagnosing the cause. Leaks can start in one place but appear elsewhere as they work their way along wiring, pipes, chassis rails and plenty more before they actually make it to the ground.Meantime, if the leak is coolant and is actually coming from the back of the engine, there are a few likely culprits. There are heater hoses that run in this area and have been known to leak, as well as a welch plug that can corrode and cause a leak in this area. Other known coolant leak-points in the Territory include the radiator and the O-ring seal at the back of the water pump. If you’re really unlucky, the leak could also be from a head gasket. Have the car checked out by a mechanic, because coolant leaks only ever really get bigger over time, never smaller." + }, + { + "question": "What recommendations are there for setting a price when selling our 2016 Audi S3 privately?", + "answer": "If you look on the major online selling sites (including this one) you’ll find that there are plenty of cars like yours for sale. Prices seem to start around the low to mid-$30,000s with lots of choice in the mid-30s to low-40s range. Prices appear to top out (generally) around the low to mid-50s.Audi buyers tend to be pretty switched on, so a full service history will make your car more desirable. But prices also vary according to whether the car is a sedan, hatchback or convertible and what options are fitted. Even the colour of a car like this can have a big effect on the asking price.The best advice is to tap into some of these sites and find an exact match for your car and see what the seller is asking. Don’t forget that dealers will be asking more than private sellers and that what is being asked in the advert is not always what is being paid in reality." + }, + { + "question": "Can I put coils, spark plugs and intake from a 2006 Ford Focus model into a 2005?", + "answer": "Ford replaced the Mark 1 Focus with the Mark 2 in June 2005, so interchangeability would depend on the build date of the 2005 Focus you have. While the Mark 1 and Mark 2 Focus both offered a two-litre four-cylinder engine (among others) the two engines were from different engine families. The earlier car used a member of the Zetec family, while the Mark 2 Focus two litre was from the Duratec family.So, unless both Focuses are Mark 2 cars, there's very little chance of sharing things like intake manifolds, even if the spark plugs and ignition systems could be swapped between Mark 1 and Mark 2 cars." + }, + { + "question": "What can I do if I bought a lemon 2015 Holden Colorado 4WD?", + "answer": "It would be worth talking tom Consumer Affairs over this one, as well as asking the auto specialist who made the diagnosis whether they thought the problem was a pre-existing condition or not. I know that in most states and territories, second-hand commercial vehicles don't carry a statutory warranty even when bought from a licensed dealer. But the reality is not as simple as no-warranty-bad-luck.If the vehicle was not fit for purpose (as the legislation quaintly puts it) and the gearbox fault was not disclosed when the purchase was made (if indeed it existed back then) then you may have some recourse in terms of getting the problem fixed or some compensation.These disputes are looked at strictly on a case-by-case basis, but if the car was already damaged and you were not told about it, nor the price-tag reflected it, then you may have a leg to stand on." + }, + { + "question": "Will a broken timing belt in my 2011 Holden Barina do damage to the petrol engine?", + "answer": "From what I can gather, the engine in your Barina is an interference design. That is, if the timing belt breaks, the pistons and valves (in the cylinder head) will, indeed, meet head on at speed, turning the engine to junk in a slip-second. So make sure the timing belt is changed every 100,000km to reduce the risk of this happening.Some engines with timing belts are non-interference designs, meaning that a broken belt will simply allow the pistons and crankshaft to continue to rotate without hitting (or damaging) the valves. Replacing the belt and retiming the engine will return it to full health. You'll still be stranded by the roadside if it happens, of course." + }, + { + "question": "My 2011 Nissan Pathfinder won't shift into four-wheel-drive", + "answer": "There are many reasons, some mechanical, some electrical, why a vehicle won't select four-wheel-drive when the driver requests it. But the first thing we'd check would be the electrical connections from the rotary dial on the dashboard and the mechanical components that dial controls.In the old days, four-wheel-drive was selected by mechanical levers that moved the internal bits of the transfer case to the correct position to engage the front driveshaft and, in turn, the front differential and axles. But in your Pathfinder (and many other makes and models) manufactures started using electrical switches instead of actual levers. The idea was that by electrically controlling this function, there was less effort required from the driver. The reality is that these dials are as susceptible to electrical gremlins as any other part of the car.Check the fuses that protect the selection dial and if that's not the problem, have the rotary dial itself checked for faults." + }, + { + "question": "The engine in my 2013 Hyundai i30 Tourer needs replacing, what should I do?", + "answer": "I agree that 136,000km is not a realistic lifespan for a modern car. Especially one that has been as meticulously maintained as yours. Hyundai engines of this vintage are not without their known problems, but in my experience, Hyundai has been pretty good about replacing them when the failures have been the endemic kind.Your first step should be to by-pass the dealership you've been dealing with and talk directly to Hyundai's customer service department. The dealership, as you've correctly identified, will be more interested in selling you another car, while Hyundai head office is more likely to be interested in keeping you as a long term customer. Ultimately, the car will need to be inspected independently to figure out what went wrong and what caused it.By the way, if the dealership is right and the 'damage has already been done' by the time the warning light illuminates, what's the point of having a warning light in the first place? The dealership in question has just revealed itself to be ignorant at best with comments like that.By the way, even though your car has a 2013 build date, the warranty would have started the day it was first registered. Even so, it's well and truly out of warranty, but if the problem is one of the known faults of that engine, Hyundai may offer you a pro rata deal to assist in repairs." + }, + { + "question": "What's the price of a Kia Sportage?", + "answer": "The Kia Sportage SX starts at $35,000 in manual form and $37,000 for the automatic variant. The better equipped, more powerful GT-Line petrol version is available only as an automatic and costs $49,370. Those prices do not include on-road costs which will vary from state to state and even region to region.The current Sportage was launched in 2021, so we can possibly expect a mild facelift sometime in the 2023 calendar year. But being such a new design, the upgrades are not likely to be major ones, so there’s no reason to hold off buying now or when supply allows." + }, + { + "question": "Are there plans for Mercedes to bring out an EV small car?", + "answer": "At this stage, the smallest Mercedes-Benz EV is the EQA. Although there’s a Smart EV in other parts of the world, there are no plans to introduce it here. The decision not to make an A-Class hatchback EV is in line with the rest of the world’s car-makers who are ditching conventional hatchback and sedan designs in favour of the all-conquering SUV packaging.However, while the EQA is physically larger than your current A250, it’s probably not by as much as you might imagine. In overall length terms, the EQA is about three centimetres longer and about five centimetres wider. The big difference is that the new car is a lot taller; about 19 centimetres higher, in fact. But even then, the EQA is still a pretty compact car, and if your garage won’t accommodate those dimensions, I’m wondering how it was ever council-approved as a parking space within a building.As for your other requirements, the EQA has a theoretical range of up to 400km and can be fast-charged. As for more charging points in public areas on highways, I’m afraid that’s one you need to talk to your local government member about, not Mercedes-Benz." + }, + { + "question": "Why is the fuel consumption high on my 2019 Isuzu MU-X?", + "answer": "A lot of people buying this type of vehicle are horrified the first time they work out their real-world fuel consumption and compare it with the official sticker on the windscreen. Frankly, very very few cars can get anywhere near that official figure. It’s the result of a standard test that bears little relationship with real driving and it’s really only for comparisons with other vehicles, not a realistic idea of what to expect.Even so, 14 litres per 100km at highway speeds does seem high. Being a 2019 model, it won’t be that the engine is still brand-new and tight, so we can rule that out. But, there are many other factors that affect fuel consumption more than you might imagine. Does the car have a roof rack fitted, for instance? If it does, you can easily use an extra litre per 100km at freeway speeds thanks to the extra drag. And that’s if there’s nothing on the rack (it will be worse loaded).Is the car carrying a lot of accessories such as a bull-bar, rear step, extra fuel tanks and maybe even a winch? All these add weight and weight kills fuel economy. What tyres are you running? Big mud tyres with an aggressive tread can drastically ruin fuel economy, so can taller tyres than standard which mess up the gearing and force you to use more accelerator pedal than a car on standard tyres. Also, the road from Melbourne to Wagga is mostly freeway with a 110km/h limit. Experience has shown that most cars will give their best fuel economy around the 80 to 90km/h mark, and every kilometre over that sees fuel economy go downhill. There could be a very big difference in your car between 100km/h and 110km/h. Even a stiff headwind in a big, bluff-fronted car like a MU-X can make a difference over the distance you’ve quoted.If none of those factors are at work, then you really should have the car scanned to see if there’s any problem with the mechanical or fuel systems. Even a dirty air filter can cause a big hike in fuel use, so a once over at the workshop might reveal the answer." + }, + { + "question": "How to increase the towing capacity of a 2010 Ford Territory?", + "answer": "Unfortunately, while there are aftermarket specialists who could potentially engineer a towing-mass upgrade, there’s no legal way to increase a vehicle’s towing limit. That’s because the towing limit is based on calculations made by the manufacturer (Ford in this case) and it’s set in stone, I’m afraid. Some states and territories would once consider such an upgrade on an individual basis, but all the authorities have backed away from this approach now. Fundamentally, if you want to tow a heavier load, you need a car that is rated to do so.Ignoring the towing limit and hitching up a bigger load is also asking for trouble. The police are red hot on overloaded vehicles right now, and if the worst was to happen and you were in a crash where somebody was injured or worse, you might find yourself in a whole heap of legal and insurance hassle.The other alternative, of course, is to find a lighter trailer or caravan or whatever it is you wish to tow." + }, + { + "question": "Why does my 2013 Hyundai ix35 feel sluggish?", + "answer": "It sounds like you’re on the right track with the transmission, Melissa. Transmission oil goes black when it starts to pick up bits of burnt clutch and band material shed by the gearbox’s internal parts. If that’s happening, there’s also a good chance that the transmission is worn and that’s causing the lack of acceleration and slipping you’re experiencing.This sort of problem can be caused by low transmission fluid levels, a worn out pump or just plain old wear and tear. A check of the torque converter’s health would also be a good idea, but on the surface, it sounds like the transmission is ready to be rebuilt. Have the vehicle scanned and see what faults – if any – are thrown up by the computer. It could be something simple, but the black transmission fluid tends to tell a different story. It should be a nice, clear red colour." + }, + { + "question": "do I need to have electronic brakes fitted to tow a caravan behind an X-Trail?", + "answer": "The X-Trail of that era has an unbraked towing limit of 750kg and a braked limit of 2000kg. On that basis, the short answer is yes, you need to have brakes on your caravan.But the detail is a little more involved. While you do need a braked trailer (caravan in your case) for the Nissan to handle 960kg safely, those brakes don't necessarily need to be the electric variety. A simpler mechanical braking system would also be acceptable and should work fine on a relatively light van such as the one you've described.Mechanical brakes are preferred by some users who like the fact that the trailer in question can be used on any car with the required towing limit. In the case of electric brakes, a control unit has to be fitted to the tow-vehicle. That gets a bit complicated and is an extra cost. Larger caravan (over 2000kg GTM) need electric brakes, but mechanical brakes are fine for smaller, lighter vans." + }, + { + "question": "Is the 2009 Nissan Murano a good choice for a second hand AWD SUV?", + "answer": "The Murano is typical of modern Nissans by being a pretty reliable thing by all accounts. The V6 engine, in particular, has a good reputation for trouble-free performance and is widely regarded as a tough unit capable of plenty of kilometres before needing major work.However, in reality, the Murano has an on-demand all-wheel-drive system, meaning that for the majority of the time, it operates as a front-wheel-drive vehicle. The rear axle only engages when the vehicle detects wheel-slip or the engine is producing enough torque for the rear wheels to join in. That may or may not suit your needs, and it will all depend on what you expect from all-wheel-drive.The major concerns for some buyers would revolve around the fairly complex driveline used in the Murano. That on-demand all-wheel-drive system used a coupling that engaged the rear axle when the conditions required it. That rear coupling can give problems, beginning with a clunking noise under load. The other concern is more of a general wariness of constantly variable transmissions (CVT) which have been known to have shorter lifespans than conventional gearboxes. That said, the Nissan's isn't a know hot spot for trouble, but it definitely needs to be inspected before money changes hands.Perhaps the most important thing – as it is with any second-hand car – is the service record. If you can't find solid evidence of the correct preventative maintenance being carried out, the car could easily be a can of worms, regardless of make or model." + }, + { + "question": "What grade oil should I use in my 2008 Ford Falcon?", + "answer": "Most oil manufacturers familiar with this make and model recommend either a full or semi-synthetic oil with a viscosity of 5W30 or 10W30. So that's what we'd recommend, too. You could probably go to a 20W40 without doing any damage, but why change if there's no need to?Unless the engine is really worn out and starting to burn oil, there's not much point going to a thicker (heavier) oil. And the reality with this engine (and many like it) is that 250,000km is not actually super-high mileage these days. Back in the 1950s and 60s when an engine was often worn out at the 100,000km mark, things were different, but modern metallurgy and production tolerances (not to mention taller gearing) mean that an engine with 250,000km on board can still feel and perform like a new one. So treat it like one." + }, + { + "question": "The rear wheels of my 2004 Mitsubishi Magna make a continuous noise with signs of tyre scuffing inside of tyre", + "answer": "Find a new tyre guy. There's clearly something wrong with your car and it needs to be fixed before it's driven any farther. Early Magnas had no provision for altering the rear wheel alignment, but by the time your car rolled off the line, Mitsubishi had changed the design of the rear axle to allow for some wheel alignment adjustment. This is a good place to start.But really, if you can hear the tyres physically scrubbing while you drive, then you potentially have a bigger problem. And it could be related to a recall that Mitsubishi issued back in 2004. It appears that a bad batch of raw materials meant that the stamped lower control arm on the rear suspension of some Magnas was prone to early failure. The problem became apparent when the arm actually split (at either end) allowing the wheel alignment to become way out of whack. If that's happened to your car, it would explain the symptoms, but also means that it's dangerous to drive at all. At the very least it won't steer properly or predictably and that makes it a danger to other road users." + }, + { + "question": "The left and right headlights in my 2015 Holden Captiva keep blowing", + "answer": "This is something that confounds a lot of car owners. For whatever reason, many cars seem determined to blow their headlight globes at fairly regular intervals. This can be caused by voltage spikes (via a faulty regulator) cheap globes, vibration or moisture in the headlight unit. It's also important when changing globes that you don't touch any part of the glass bulb with your fingers. This can leave dirt or oil on the glass which can then cause a hot spot and lead to early failure.But sometimes there just seems to be no explanation for the early demise of headlight globes. A more permanent fix is to switch to an LED replacement globe which is expensive (at something like $200 for the globes) but seems to eradicate the problem. Make sure you buy an LED kit that complies with the law on such matters (brightness and colour range) and fit it correctly, but in most cases, it's a simple one-for-one replacement deal.As an aside, I've seen plenty of headlight globes that have died young and it's always been the low-beam filament that has failed. I'm yet to see a high-beam filament blow first." + }, + { + "question": "How much value do factory options add to a Mercedes?", + "answer": "Factory options can add to the resale price of a vehicle, but not the full amount that they cost when the car was ordered new. Which means the AMG equipment and vision package will take the vehicle closer to the higher valuation. Some options are more highly valued than others, too, and the AMG package is one of them.As for aftermarket (or dealership-fitted) options such as ceramic paint treatment, fabric protection and tinted windows, regardless of what the seller tells you, these add very little – if anything – to the resale value." + }, + { + "question": "Can you increase the tow-ball capacity of a car by uprating the rear springs or dampers?", + "answer": "No, the tow-ball capacity is determined by the manufacturer and is not affected by what rear suspension you have in the vehicle. Theoretically, upgrading the rear springs would mean the car would sag less when you put a load on the tow-bar, but that doesn’t alter the tow-bar’s ability to cope with extra weight.Towing is an area where there’s a lot of misinformation doing the rounds. Make sure you know the limits dictated by the car’s manufacturer, the trailer’s manufacturer and the law." + }, + { + "question": "What fuel should I use in my 2014 Jeep Compass?", + "answer": "Most of the references I can find regarding the 20-14 Jeep Compass with the 2.0-litre petrol engine suggest that it requires premium unleaded fuel with an octane rating of at least 95 RON. Given that the engine has a fairly high compression ratio (one of the factors for requiring PULP) of 10.5:1, that’s not really a surprise even if the output of 115kW doesn’t suggest a highly tuned engine. I’d be inclined to take the Jeep dealer’s advice and use premium fuel. Engines tuned for PULP can suffer internal damage if they’re run on an inferior grade of fuel.The other question is why there is a discrepancy between the handbook and the dealership. The advice to Compass owners in the US is to use low-octane fuel (as low as 87 RON) where possible. This is possibly because the engine uses a different state of tune on the US market. One guess, therefore, is that while the Australian version of the Jeep requires PULP, the handbook hasn’t been changed from the US version to reflect this." + }, + { + "question": "We purchased a Suzuki Swift that was advertised with nine kilometres, but once we picked it up it had 800km. What can we do?", + "answer": "The first thing to know is that if the car is not presented for delivery in the condition in which bit was described in the contract of sale, you don’t have to accept it. Without knowing the exact circumstances, it sounds as though the car may have ben used as the dealership’s demonstrator model. If that’s the case, it should be sold as such and at a discount to your fiancée.Check the date of first registration. That might give you a clue as to how long it’s actually been driven on the road. You would expect a handful of kilometres to be added as the car is sent for pre-delivery and detailing, but 800km seems a bit sharp. If you go ahead, make sure you ask whether the warranty will start from the day you take delivery or will be back-dated to the date of first registration." + }, + { + "question": "What causes the DPF light to come on in my 2018 Mitsubishi Triton?", + "answer": "DPF technology is fast becoming the bane of turbo-diesel owners. The filter is designed to trap some of the nasty exhaust emissions of a diesel engine and then automatically burn them off at high temperature periodically, emptying the filter in the process. But way too often, this isn’t happening according to the script and filters are either clogging up, requiring a manual clean-out or, in extreme cases, complete replacement.This is possibly what’s happened to your car and explains why both the DPF and check-engine light have illuminated. It’s the car’s way of telling you you need to act. While it’s generally true that vehicles like yours that do more highway kilometres than city running have fewer DPF problems, all turbo-diesel fitted with such a filter have the potential to give trouble. An electronic scan of the Triton should show whether the DPF and check-engine light are related." + }, + { + "question": "How can I fix the right-front axle in a 2013 Nissan Navara?", + "answer": "Running over a piece of old fencing wire is not uncommon on farms and regional areas and, as you’ve discovered, it can do a lot of damage if it gets wrapped around a moving part. It sounds as though the inner CV joint is badly damaged and that’s allowing the axle to `float’ in and out of its proper position.If you’re lucky, a replacement CV joint might be all that’s required. But a word of caution: Don’t attempt to drive the vehicle as it is. If the axle jumps ship from the differential completely, it can flail about under the vehicle, causing all sorts of expensive damage." + }, + { + "question": "What's a good hybrid car to buy?", + "answer": "The default purchase for somebody looking for a mid-sized hybrid SUV is the Toyota RAV4 Hybrid. But if that’s too big, there’s the Toyota Yaris Cross Hybrid, C-HR Hybrid and even the Corolla Cross Hybrid which sounds like the marketplace is getting crowded but is really just a reflection of the appetite right now for cars like these. And that’s the catch; the waiting times for a brand-new example of some of these cars is out to many months and even years. So your plan to shop second-hand makes plenty of sense, but don’t expect any bargains in a market currently being dominated by lots of demand and less supply.Beyond the Toyota brand (which has been doing hybrids longer than just about anybody else) there’s also the Mazda CX-30, Subaru XV Hybrid, Haval Jolion Hybrid, Kia Niro, Subaru Forester Hybrid, Nissan Qashqai e-Power, MG HS, Honda HR-V e and more. For something a bit bigger, try the Kia Sorento or Hyundai Santa Fe hybrids. There are others out there, too, that are probably bigger or more expensive than you need, but it's very much a growing scene in the Australian marketplace." + }, + { + "question": "Where can I find the GCM weight rating for the 2015 Volkswagen Touareg?", + "answer": "This is actually more difficult than it ought to be as VW Australia doesn’t seem to publish a Gross Combination Mass (GCM) figure for the Touareg. Neither is the GCM something you can confidently calculate by adding the Gross Vehicle Mass (GVM) to the maximum towing mass (in the Touareg’s case, 3500kg). That’s because in many cases, a vehicle is not able to tow its maximum towed load while fully loaded itself. These limits are all calculated by the vehicle’s manufacturer and are seriously non-negotiable. It’s a bit of a trap for some owners who hitch up a big caravan or boat, only to discover that they then have very little payload remaining in the vehicle.In any case, here are the relevant GCM figures for the 2015 Touareg: 150TDI – 6390kg; 180TDI – 6415kg; V8 – 6510kg." + }, + { + "question": "Can you swap a 4x4 engine and gearbox into a 4x2 Holden Colorado?", + "answer": "Even if the two cars were from the same production month and year, you’ve got some serious mis-matches there; enough to make the job far more time, effort and money than it’s worth. For a start, the two-wheel-drive Colorado won’t have the extra differential and drive-shafts to mate with the twin drive-shafts that the all-wheel-drive gearbox will have. So you’d have to somehow blank that front driveshaft off. Or, add the front differential and axle which will also probably require different front suspension. Prop-shaft lengths are likely to be different between a manual and an automatic version of the same car, too.Then there’s all the other things that can suddenly catch you out. In many cases, the manual and automatic versions of a particular car will have different transmission tunnels and different holes in the floor for the shifter to poke through. Even the centre consoles can be non-interchangeable. The dashboard of an automatic car with its PRNDL display will also be different to the manual one. Then there’s the question of wiring looms which can also be vastly different to suit the specific requirements of each driveline layout (a modern automatic needs lots of electrical inputs). In fact, the on-board computer is very likely to be different between the two transmissions on that basis as well.Following on from that, what about the sensors to control the all-wheel-drive system? Or even the rotary dial inside the car to select the different four-wheel-drive modes? A two-wheel-drive car just won’t have them nor even possibly the access points to add them. And what about the real basics? Things like the automatic car not having a clutch pedal. That requires a full pedal change inside the car. None of this stuff is simple, easy or cheap.To be honest, the engines themselves are very possibly interchangeable, but even if that’s all you swapped (and not the transmission) you’d still need to change the flywheel and plenty of little details.By far the best advice is to simply buy the version of the Colorado you want." + }, + { + "question": "How do you define baggage space?", + "answer": "You’d think this would be an easy one to answer, but, in reality, it’s far from it. That’s because different car-makers use different methods to calculate luggage space. So the first thing to do is ascertain which method the manufacturer of your car subscribes to. This information, usually expressed in litres, should be in the owner’s manual or specification sheet, but if not, you may have to contact the car-maker directly to find out.The two main methods are called VDA and SAE. Many European car-makers use the VDA system which involves filling the luggage space with stacked one-litre blocks measuring 200mm X 50mm X 100mm. Clearly, the way the blocks are stacked will be crucial in eliminating wasted space (in corner and awkward shapes) so a stacker proficient at Tetris will achieve the best result. This method also involves stacking the car only to the height of the rear seat-back.The SAE method involves packing an enclosed luggage space (like a sedan’s boot) with different shaped boxes of known capacities. These can range from large (60-litre plus) boxes to smaller lunchbox-sized containers, and different combinations thereof. For a hatchback or station-wagon where the luggage area is part of the cabin, the SAE method involves basic maths to calculate the space from the length, height and width measurements taken at various points in the load area.The point is that these two methods will almost never give the same result, so, crazy though it may sound, perhaps lugging your stroller or golf clubs down to the dealership for a trial fit before you choose your next car is still a valid idea." + }, + { + "question": "My Mazda BT-50 has been having trouble starting", + "answer": "The rule of thumb states that if the engine fires on starting fluid sprayed down the intake, but won’t run on the fuel in its tank, the first thing to check is the fuel pump. Just because there was some fuel present when you cracked the seal on the fuel injector, does not necessarily mean that there’s enough of it or the fuel pressure is sufficient to start the engine.Modern common-rail diesel engines use very sophisticated fuel systems which use super-high pressure. Without a pump to build up to this pressure, the injector won’t deliver the right amount of fuel for successful running. But you should also check the operation of the glow-plugs as well as the condition of the fuel filters. An electronic scan is also a good idea at this point, before you start replacing expensive bits and pieces.Be extra careful fiddling with engines like this one, especially if you’re messing about with the injectors and fuel system. The inherent pressures are so high, that a leak can act like a water-jet cutter; sufficiently powerful to remove a finger." + }, + { + "question": "How do I remove possum urine stains from my Subaru XV's windscreen and bonnet?", + "answer": "By far the best thing to do with anything like animal urine, bird droppings, tree sap and industrial fallout on your car is to remove it with hot, soapy water as soon as you notice it.Windscreen glass is not such a problem as it's more or less impervious to such stains, even though they can contain large amounts of acid (bird droppings are particularly acidic). But the car's paintwork, being potentially porous, is another matter altogether and plenty of paintjobs have been ruined by allowing these contaminants to sit on the car for longer periods. Leave them long enough and they'll eventually leach into the paint itself, leaving permanent stains.You can use all sorts of detergents, but make sure they're designed for cars and painted surfaces. Don't be tempted to use household dishwashing liquid, as this has high levels of salt which can actually scratch the paint.If the stain is already proving difficult to shift, you can try a cutting polish that might move it, but be careful that you don't remove too much paint, especially in the case of a metallic colour with its clear top-coat. A better bet might be to take the car to a specialist in what's called paint correction, who might be able to reverse the damage already done.Once that's done, keep the paint protected with a good layer of automotive wax (which forms a physical barrier between the paint and whatever's trying to stain it) and try not to park under trees." + }, + { + "question": "My 2001 Volkswagen Polo's water bottle is full of a milky substance", + "answer": "Firstly, check that it's the coolant overflow bottle you're referring to and not the windscreen washer bottle; it sounds basic, but they can look similar from above.If there is a milky looking fluid and it is in the radiator overflow bottle, then you potentially have a head gasket problem on your hands. The first thing to do is take the car to a workshop which can confirm or rule out the gasket drama, and take it from there. Most workshops will probably conduct what's called a TK test which checks the radiator's coolant for traces of the chemicals that are created during the engine's combustion process. In a normal engine, these chemicals can't reach the coolant, but if the head gasket has failed, the combustion and cooling systems can intermingle. When this happens, a murky, milky coolant is often the result.The recent cold, wet weather across much of Australia has meant that many car owners are suddenly finding milky deposits under their engines' oil filler caps, too. This is also a classic symptom of a blown head gasket, but it can also be simple a build up of condensation in the engine thanks to the prevailing weather conditions. This is especially true if the vehicle is used only for short trips. A decent run at highway speeds will often be enough to get the engine hot enough to evaporate these harmless deposits.But don't assume that this is the case, as a car that really does have a failed head gasket can easily overheat in such conditions and that can lead to complete engine failure. Have the car checked by a professional and you'll know how to proceed." + }, + { + "question": "My 2005 Ford Territory keeps shutting down when driving", + "answer": "Relatively modern, computerised cars like the Territory absolutely loathe low battery voltage. Without enough electricity to power all the fuel-injection and electronic ignition systems (not to mention the electric fuel pump and the on-board computers) the car will never run properly and is a good bet to enter limp-home mode as you've described. Other symptoms include the dazzling array of warning lights on the dashboard as the various on-board computer systems are left high and dry by a lack of voltage.You're possibly on the right track with a replacement alternator as the 12.6 volts it's outputting is nowhere near enough to power the Territory successfully. Closer to 14 volts (at least about 13.7) checked at the battery terminal with the engine running and all lights and accessories switched off is where you should be.Unfortunately, you've already replaced a whole bunch of parts that were probably okay. This approach of random replacement can ultimately cost you a lot of money you didn't need to spend, and a much better way is to have the car scanned to see if there's any electronic fault codes to give you a clue on what's wrong. But even if the alternator is not the sole cause of your problems, at 12.6 volts it is, indeed, worn out and should be replaced or reconditioned." + }, + { + "question": "When should the front wheel bearings on a 2013 Mazda BT-50 be replaced or repacked?", + "answer": "After 100,000 hard off-road kilometres, you'd be wise to check pretty much every system and component of your car, including the wheel bearings. Bush tracks and rough regional roads put all sorts of stresses and strains on mechanical bits like bearings, suspension, brakes, bushes and the whole driveline.If you read most owner's manuals closely, you'll see that the recommended servicing schedule is based on normal or moderate use, not hard-core off-road work like you've been doing. With that in mind, the advice is to shrink the service intervals and the distances at which major parts like wheel bearing are checked and/or replaced. Give some thought to changing out the vehicle's fluids, too, including the front and rear differentials, as contamination from water crossings can destroy the lubricant and lead to extensive internal wear." + }, + { + "question": "The back left bulb in my 2008 Ford Falcon is not working", + "answer": "It seems a little odd that a new bulb hasn't fixed your problem, especially as the other tail-light is working properly. If both tail-lights had failed, the first thing to check would be the fuse or relay that controls that circuit. But since it's only the light on one side that's affected, that probably won't be the case (both the BF Falcon's tail-lights share a single fuse).The BF Falcon launched in 2008 was the first local Ford to use CAN BUS electronic technology and that could be the cause of your problem. If the computer isn't sending the correct, coded signal (as opposed of just a stream of volts) to the component in question (in this case the tail-light) then the light may not work. A scan of the vehicle might throw up some more clues.If it's not that, that leaves you with a bad connection (possibly a bad earth) within the wiring for the troublesome light or perhaps even a problem with the bayonet mount into which the globe clips. Don't rule out something as unlikely as the new globe being faulty, either. It's happened before. Spray some terminal cleaner into the globe mount and see if that restores power to the light.Fords of this era are notorious for electrical problems, including brake-light switches that fail and even body computers that crash, taking many functions including the central locking with them." + }, + { + "question": "The oil light in my 2010 Ford Territory is coming on and off after I drove through water", + "answer": "With the recent flooding across so much of Australia, there's a serious push by the government to convince people that they shouldn't drive through floodwater of any depth, let alone water that is a deep as the patch you've tackled.The first thing to do is not drive the car any further. If there really is an oil pressure or level problem, permanent damage may already have been done. This needs to be checked by a workshop. However, since you seem to have already driven the car with the oil light flashing, here's the reality.If the car still runs and drives as it did before, it's unlikely that the water has damaged the engine per se. The problem is more likely to involve the pressure of the water damaging a sensor or switch (or the wiring associated with it) that is designed to warn you of low oil pressure or low oil level. If the engine is running properly and there's oil on the dipstick, the next thing to do is have the vehicle scanned which should throw up a fault code that will lead you to the cause of the problem.Floodwater is terrible stuff. It's full of silt and contaminants and as well as damaging an engine that ingests it, it can also destroy the gearbox or differential (by entering through the breather) and ruin electronics if it gets inside the cabin. The silt content can even act as an abrasive and wear out wheel bearings in short order.That said, you could have a legitimate oil-pressure problem that happened to coincide with the water crossing. Stranger things have happened. A scan is the answer." + }, + { + "question": "What are some good options to replace a 2004 Ford Fairmont?", + "answer": "Sadly, Aussie cars like the Ford Fairmont just aren't being made any longer. As you've correctly identified over many years and almost 300,000km, this big, rugged, relaxed type of vehicle was perfect for travelling in Australia, but the onslaught of SUVs and the death of the local car-making industry put an end to these big sedans.There's nothing wrong with a Kia Sportage (in fact, it's a good choice) and you might find the effortless turbo-diesel version suits your needs and preferences quite well. You may also appreciate the higher ride height and easier entry and egress. But what you won't find in any mid-sized SUV is the same dynamic feel of a conventional sedan like your current Ford. This is not to say modern SUVs don't drive well; they do, and improved fuel efficiency and different packaging is all part of where the Australia car-park is going.If you're not venturing off the bitumen, however, there are a few alternatives to an SUV in the form of some very accomplished medium-sized sedans. The Hyundai i30 Sedan would be one and, if you want to retain the rear-wheel-drive feel and big performance, then the Kia Stinger is another alternative to an SUV.The other alternative would be to take the time and effort to seek out a later-model Ford Fairmont with fewer kilometres on its odometer and start over again with the packaging you clearly already enjoy." + }, + { + "question": "What are the differences between the 2022 and 2023 Kia Sportage GT-Line?", + "answer": "Kia introduced the fifth-generation Sportage in 2021, so there won't be any wholesale changes to the car for a while yet. Kia – like most car-makers – is constantly fine-tuning specifications of its vehicles, so there may be a mild facelift of the car due in 2023 or soon thereafter, but it's unlikely to involve much in the way of engineering.The biggest news for the Sportage range in 2023 is likely to be the introduction of a hybrid model. Kia isn't saying when that will be, however, and it could even be 2024 before we see it. The other new Sportage variant is likely to be a plug-in hybrid version which has been slated for the North American market, but not confirmed for Australia. Yet." + }, + { + "question": "Is there a way to get an English workshop manual from the manufacturer for a 2008 Holden Colorado?", + "answer": "I'm with you, Allan; I much prefer a hardcopy book I can lay out in the engine bay with me while I'm working on a car, rather than an e-book that requires an electronic device to access it.A quick online search revealed that while the official Holden manual is, indeed, most commonly available as an electronic document, there are plenty of hardcopy workshop manuals from other companies available to buy. Another possibility would be to try a Holden service centre to see if it still sells workshop manuals for its cars. Some public libraries also keep a selection of workshop manual to borrow.The best place to find workshop manual is a swap meet where some vendors have literally hundreds of titles to choose from. A second-hand workshop manual is not only a great form of recycling, the pages with the most greasy fingerprints will give you a good hint on the major problem areas of the vehicle." + }, + { + "question": "How can I get rid of the reminder to 'maintain my car' in my 2019 Haval H2?", + "answer": "There's absolutely nothing wrong with having a non-Haval workshop service your vehicle and, provided the workshop is qualified, there will be no problems with any warranty claims down the track. In fact, the relative scarcity of Haval dealers in Australia means that many owners living in regional or remote areas have very little choice but to use a non-Haval service centre.As far as the service reminder message goes, the solution is not so simple. While many makes and models have a simple method of cancelling this reminder (usually via the infotainment system and a series of menus) it appears the Haval H2 requires the Haval factory computer to achieve this. The message cancellation appears to be performed via the car's diagnostic port, rather than any simple method you could do at home. So, next time you're near a Haval dealer, drop in and have the message erased." + }, + { + "question": "Are there any pros and cons to heated seats in cars?", + "answer": "Many car owners who try heated seats for the first time will come to regard them as a make-or-break feature. Others couldn’t care less whether their car has them or not. Obviously, heated seats will be of more benefit in the snowfields than in the tropics, but even then, not everybody can see the point.Getting heated seats in a new car often means ramping up to the most expensive model as they’re not usually offered as an option on lower-spec cars. Or, if they are, they’re often included as part of a comfort and convenience package that might incorporate other gear you don’t want or need.Perhaps the biggest downside to heated seats (in my experience) is a passenger with an annoying sense of humour who thinks switching on your heated seat in February is a great laugh." + }, + { + "question": "Can the current Toyota Camry use E10 RON94 fuel?", + "answer": "You’re right, Michael. Toyota Australia tells me that the current model Camry is Euro 6 certified (for emissions). Because 91 RON fuel won't support Toyota's Euro 6 technology, 95 RON is recommended. Since most readily available E10 fuel is rated at 94RON, Toyota doesn't recommend that for the Camry, either.However, even with the extra cost of the 95RON fuel, the Camry Hybrid's official combined fuel consumption number of 4.2 litres per 100km suggests it would still be cheaper to run than many other cars using 91RON." + }, + { + "question": "White smoke is coming from the exhaust of my Toyota LandCruiser Prado diesel", + "answer": "White exhaust smoke in a diesel engine is usually the result of a fuel system problem. Possible causes are dirty, worn or leaking fuel-injectors, but a modern common-rail diesel fuel system is pretty complex, so a scan of the vehicle might be a good idea too.Some owners of these modern diesels have been reporting very short injector lifespan, although some workshops seem to get good results with ultra-sonic injector cleaning. Even then, the problem can recur, and some mechanics reckon brand-new injectors are the only way to go.Don’t rule out a problem with the engine’s internal seals, the turbocharger and the DPF system, either, as these can all contribute to smoke of various colours at various times." + }, + { + "question": "Ford Territory vibrating when stopped", + "answer": "It sounds as though the engine’s idle-speed is set a little too low, and that’s making the engine feel lumpy (because it’s almost stalling). Having the transmission in Drive is adding a little load to the equation, slowing the engine even further. There are many things that can cause this, including a stepper-motor that is faulty and not controlling the idle properly.The best advice is to have the car scanned for a hardware or sensor fault and proceed from there. But first, try this: With the engine idling and in Drive (and the vibration present) turn off the air-conditioning. If the vibration goes away, it could be that the electronics that detect the extra drag of the air-conditioner and automatically bump up the idle, aren’t working properly." + }, + { + "question": "Can a 2008 Volkswagen Jetta run on 95 octane or run on E10?", + "answer": "All Australian-delivered, fuel-injected Volkswagens built after 1986 can run successfully on E10 petrol. Most E10 petrol in Australia has an octane rating of 94RON, and that’s the lowest you’d want to go. Back in the day, VW said the Jetta was better off with 95RON ULP and was not able to use the standard 91RON stuff that many cars could/can use." + }, + { + "question": "How to permanently turn off the radio in a 2022 LDV G10+", + "answer": "The horn-beep when you lock the car should be able to be turned off via the car settings menu on the main infotainment screen. You need to the find the menu that gets you into those settings and turn off the horn beep function. Many car-owners hate this feature (and so do their neighbours) but disabling it is a fairly simple process that should also be outlined in your owner's manual.The radio with a mind of its own is another issue altogether and has been around long enough to annoy a couple of generations of LDV owners now. Radios that turn themselves to full volume every time the car is switched on, poor reverse-camera clarity and Bluetooth systems that simply refuse to recognise some phones have all been flagged by owners. But since the car is still under warranty, you should take this up with your LDV dealer. There may be a factory reflash that will return the radio to an obedient state. Perhaps the stereo system is turning itself on automatically as it searches for a connected phone. Some LDV owners have resorted to aftermarket head units to fix these problems, but hopefully LDV has engineered a fix for these later-model vehicles." + }, + { + "question": "Should I buy a Nissan X-Trail or a Mitsubishi Outlander?", + "answer": "This issue will always come down to the documented service history that each car comes with. A switched-on previous owner will not only have serviced the vehicle by the book, but will also have kept the relevant receipts as proof of this crucial work being done. We'd always choose the vehicle with a big wad of service receipts over a similar car with no (or less) evidence of scheduled maintenance.Beyond that, the Nissan clearly has almost 50,000 fewer kilometres on its odometer, so all things being equal it probably nudges ahead at that point. In either case, the CVT transmission fitted to these cars is likely to be the major source of mechanical grief down the track. Both brands' CVT transmissions have been known to give trouble. If that bothers you, then perhaps the one to buy is the Outlander AWD with the turbo-diesel engine option. In that guise, the vehicle has a conventional automatic transmission rather than a CVT." + }, + { + "question": "Transmission in 2011 Ford Mondeo Zetec needs replacing", + "answer": "I'll take a punt here and suggest that your car is the turbo-diesel variant with the six-speed dual-clutch transmission. The dual-clutch unit is vastly more problematic than a conventional automatic transmission and has given many manufacturers (Ford and VW being two of the main ones) all sorts of consumer grief over the years.The unit in your car is a wet-clutch design which is much more robust than the cheaper-to-make dry-clutch type, but has still been known to fail. (The dry-clutch units on Ford's Focus, Fiesta and Ecosport models cost Ford millions in fines when they began failing at low mileages and the ACCC stepped in.) That said, the wet-clutch units have also experienced problems, but before you scrap the car or shell out $15,000 for a new gearbox (which sounds like an ambit claim in the first place) have it checked out by a specialist. In many cases, jerky progress like you're experiencing can be caused by the transmission's control module or even a faulty speed sensor inside the unit, rather than the actual transmission hardware. If that's the case, it may be more economical to repair the car.Beyond that, I totally agree that less than 100,000km is not an acceptable lifespan for a major component such as a car's transmission." + }, + { + "question": "The passenger door hinge has been snapped off my 2020 Mazda CX-9 TC Sport", + "answer": "If the door flies open when you unlatch it, it sounds as though the problem might be with the check-strap, rather than the hinge. The check-strap has the job of limiting the amount the door can open and avoid it flinging into whatever is parked beside you. If the actual hinge was the problem, the door would almost certainly drop when you opened it, making it very difficult to close again.In either case, though, it should be a pretty clear case of a legitimate warranty claim, and a 2020 Mazda is still well within the factory warranty period, regardless of whether you're the original owner or not.Take the car straight back to the dealership you bought it from and there should be no arguing over having it fixed free of charge. I'm a bit surprised a car dealership would sell a car with this sort of problem, but it might simply be that the item was overlooked when the vehicle was being prepared for sale. The bottom line is that this is Mazda's problem, not yours and according to the warranty, it should be fixed for free. The only exception to that would be if the damaged part was caused by previous crash-damage, but even then, the second-hand car warranty offered by the dealer should cover such a pre-existing problem." + }, + { + "question": "Does the diesel 2010 Mitsubishi Triton use a timing belt or chain?", + "answer": "The 2.5-litre turbo-diesel engine fitted to the 2010 Triton uses a toothed rubber timing-belt which requires periodic replacement. Most mechanics reckon the belt should be changed every 100,000km and because of the design of the engine, the belt that drives the engine’s balance shafts should also be replaced at the same time." + }, + { + "question": "Losing Bluetooth connection in a 2022 Isuzu MU-X Onyx", + "answer": "This is not an uncommon complaint with MU-X owners nor the owners of many other makes and models. It seems as though some Bluetooth systems prefer an Apple phone to an Android and vice-versa. The solution for some owners has been to change their brand of phone, but that seems pretty extreme. Others have resorted to aftermarket Bluetooth systems, but since your car is still brand-new, it doesn't make sense to be changing the head unit.The first thing to do is contact Isuzu to see if there's been a new download to reflash the head unit and improve the Bluetooth performance. Car makers constantly chase this stuff, and a reflash might suddenly make the thing play the game properly.You can check whether the problem is phone incompatibility by trying to pair somebody else's phone (of a different type) to see if it works properly with the MU-X's system." + }, + { + "question": "What type of engine oil is best for a 2014 Volkswagen Golf VII wagon?", + "answer": "The trade recommends a fully synthetic oil for either the diesel or petrol engines of the Golf Mk 7. The correct grade and specification is 5W30 which will give you maximum engine protection and performance.The other engine-oil recommendation for this car is to not skimp on checking the oil level with the dipstick. These engines – in particular the 2.0-litre petrol unit – are designed to sip a little oil between changes, so don't be caught out with too little oil in the sump as that can cause catastrophic damage to the engine. The engine does this because it's a low-friction design, but the small amount of oil you'll use will be more than offset by the fuel savings engines designs like this can deliver.Make it a habit to check the oil level every Saturday morning; it's a simple thing to do and something that we all once had to do in the old days when most engines burned a little oil." + }, + { + "question": "I am having problems starting my 2015 Chrysler 200", + "answer": "It very much sounds as though the car's alternator has failed. The alternator's job is to charge the battery when the car is being driven. If the alternator is weak or has failed completely, it can't do that and the battery will eventually run out of charge and fail to operate things like the ignition, lights and electric power-steering. Which could entirely explain the problems you're seeing. The illuminated battery light on your dashboard is the other big hint that the alternator has quit on you.There's a very quick check that can be done to see if the alternator is pulling its weight, and I'd be a bit surprised that a roadside-assistance mechanic didn't perform it as part of jump-starting the car to get you going. The test involves using a volt-meter to see if the battery is, indeed, being charged when the engine is running. A new or reconditioned alternator is the best solution, but only after you've tested the car to see if that's the actual problem.You could also be looking at a battery that has failed (which, at just 12 months old, we would expect) and can also create the same symptoms you've noted." + }, + { + "question": "What are potential negative effects of changing from petrol to gas then back to petrol?", + "answer": "A dual-fuel (LPG and petrol) car that is set-up correctly for both fuels should have no problems switching between those fuels. That's particularly so for modern cars with electronic engine control which can be tuned precisely for each fuel, rather than the old-fashioned method of achieving a compromise tune to make either fuel work.The reality is that most dual-fuel systems actually start the car on petrol before switching over automatically to LPG. That allows of easier, faster, cleaner starts before the car switches itself over to the cheaper LPG once it's running. In most cases, the driver doesn't even feel this happening. Next time you start the car, it will use the same strategy so, in effect, a dual-fuel car is constantly switching between the two fuels with no harmful side-effects." + }, + { + "question": "What type of petrol should I use in my 2014 Nissan X-Trail?", + "answer": "The engines in the 2014 X-Trail were tuned by Nissan to run perfectly on 91 RON unleaded petrol. That means that if you use the more expensive Premium ULP available (95 or 98 RON) you’ll basically be wasting money. That’s because an engine that isn’t tuned for the Premium brew won’t run any better or use less fuel on PULP.The other bit of good news is that your vehicle is also compatible with ethanol-blended petrol. That means, you can fill up from the E5 or E10 pump at the service-station and maybe save a few cents per litre in the process." + }, + { + "question": "I am having trouble with automatic gear changes in my 2019 Ford Ranger", + "answer": "In very early-build examples of the Ranger (from 2011 and 2012) there was a problem with the gearbox output-shaft speed sensor that could cause the transmission to shift back to first gear with a distinct clunk. While it’s generally accepted that this was fixed as time passed, it sounds too much like the same problem to ignore a check of this sensor as part of any investigation.And guess what? The sensor fault was found to be an intermittent one, just like your experience suggests. I’d have the sensor checked and work from there." + }, + { + "question": "Is it possible to replace the gasoline engine in a Mazda BT-50 with diesel?", + "answer": "Anything is possible if you have enough money to throw at the project, but at some point, each project begins to cost more than it will ever be worth.The real mystery, though, is how you came by a petrol-powered BT-50. In Australia, the BT-50 was sold only with a range of diesel powerplants. Petrol-powered BT-50s were made and sold in regions such as the Americas, South Africa and parts of Asia, but not here. Either that or you have a Mazda fitted with a Ford Ranger engine, as Ford did offer 2.5-litre petrol engine on Rangers from 2011 to 2015, but only on base-model, two-wheel-drive versions. That option was then discontinued.So maybe you have a privately imported Mazda, at which point, it’s very hard to know what diesel engines will and won’t fit. The bottom line is that if you want a Mazda BT-50 with a diesel engine, the simplest thing to do is simply buy one. Chances are you’ll spend less overall than converting an existing car from petrol to diesel. Swapping a petrol engine for a diesel could involve everything from a different fuel system, wiring, transmission, differential ratios and even things like the radiator and front springs. It’s a big job." + }, + { + "question": "Can I tow a small camper-trailer with my Hyundai i30?", + "answer": "Your numbers are correct, including the maximum tow-ball weight of 75kg. With that in mind, provided you don’t load the camper-trailer beyond the 1300kg mark, and you distribute that load properly to keep the two-ball weight under 75kg, you should be safe and legal to proceed.Beyond keeping the mass within legal limits, the other hurdle you might face is the way the i30’s two-litre petrol engine produces its performance. There’s nothing wrong with the 120kW of peak power, but the engine’s peak torque is an unexceptional 203Nm and is produced at a high 4700rpm. That means you might find yourself working the engine pretty hard to maintain highway speeds.The sister car to yours, the i30 with the 1.6-litre turbo-diesel might be a better choice for towing with less peak power but much more torque (300Nm, from as low as 1750rpm) making it a more relaxed performer and tower." + }, + { + "question": "Is it normal for the clutch in my 2013 Nissan Dualis to start slipping?", + "answer": "Clutch life in most cars is determined by the type of driving you do and the type of driver you are. Cars that do a lot of urban running or towing will almost always have a shorter clutch life. Those used for highway journeys where the gears aren’t being changed as frequently tend to have longer clutch life.But it’s also true that a driver who is gentle with the clutch and gearshift (as opposed to one who makes fast, hard changes) will also stretch the clutch’s lifespan.I don’t think 100,000km out of a clutch is any reason to complain and suggests that you’re one of the gentle drivers out there. But before you commit to replacing the clutch, make sure that the slipping is not from poor clutch adjustment or oil on the clutch from a leaking engine seal, rather than a truly worn-out clutch. Of course, even if it is a worn oil seal (the rear-main seal is the most likely culprit) the gearbox and clutch must be removed to fix it, so a new clutch at 100,000km would be a good idea anyway to avoid having to remove all those components later for a clutch change." + }, + { + "question": "Does the Ford Mondeo have a DPS6 Powershift transmission?", + "answer": "Ford started using a dual-clutch transmission on the Mondeo from late 2009 in the upgrade of the Mark 4 Mondeo. It continued into the Mark 5 model launched in mid-2015. However, it’s important to note that it was not the dry-clutch DPS6 version of the Powershift gearbox you’ve asked about, but a superior wet-clutch version. It was also used only on turbocharged petrol and turbo-diesel Mondeos; the normally-aspirated petrol model used a conventional automatic transmission.The Mondeo dual-clutch unit’s wet-clutch design has proven itself to be the vastly superior solution. It’s not that we haven’t heard of some failures of this transmissions, but it’s far less likely to cause problems than the dry-clutch version which was only used by ford in Focus, Fiesta and Ecosport (in Australia).I can understand why anybody would be apprehensive about the dry-clutch transmission in a Ford as it was an absolute disaster for both owners and the Ford company. Ford Australia was fined millions and roundly condemned by the ACCC over its handling of the fiasco, and many owners swore off Ford’s products for life.A huge percentage of dry-clutch Focuses, Fiestas and Ecosports suffered total transmission failures early in life, and even those that kept going often had driveability issues to drive their owners crazy. The best advice with a dual-clutch Fiesta, Focus or Ecosport is to avoid it at all costs. This is a car you really don’t want to own at any price." + }, + { + "question": "how many kilometres before a timing gear, timing chain, and water pump need to be replaced on my 2012 Skoda Fabia?", + "answer": "Despite the Skoda badge, there’s an awful lot of Volkswagen engineering in the Fabia. In fact, as part of the broader VW family, all modern Skodas have essentially VW platforms, engines and transmissions fitted to them.It will come as no surprise to many VW owners that the engines and transmissions of the era of your car were more problematic than they should have been. Many Golf and Polo owners have found out the hard way that the 1.4 twin-charger engine (in particular) was prone to problems and early failures of components including the timing chain.If caught within the warranty period, these components should have been changed by Skoda as part of its warranty responsibilities, but ten years down the track, the picture is a lot blurrier. The way to proceed is to approach Skoda Australia’s customer service department and explain the situation. Perhaps the company will help with the cost of repairs on a pro-rata basis (given the low mileage your car has covered) but don’t count on it. You also have recourse to the ACCC on the basis that the car was not of an acceptable quality or fit for purpose (this would probably need to be independently verified).Meanwhile, the short answer is that 48,000km of normal use would not be considered to be an acceptable lifespan for a component such as an engine’s timing chain. Timing chains are designed to last the entire life of the engine. But in too many cases, we’re seeing that that simply isn’t the case." + }, + { + "question": "How do I tell if a 2005 and 2009 Ford Focus are the same generation?", + "answer": "It will all depend on when in 2005 the Focus in question was built. Ford changed from the Mk1 Focus (LR model) to the all-new Mk2 Focus (LS model) in April of that year, so an early-build car will not be the same as the 2009 model, although a later-2005 one might be.These two versions of the Focus were built on different wheelbases and platforms, so there may not be too much interchangeability. Certainly the bodies were quite different, so panels and interiors won't be interchangeable at all. Even the steering systems were different model-to-model. The Mk1 used conventional power-steering, while the Mk 2 switched to electro-hydraulic power-steering.The compliance plate under the bonnet will tell you all you need to know about the car's build date. Visually, the earlier car had a much more angular style at the front with almost triangular headlights, while the later car was more upright and conventional looking." + }, + { + "question": "Will I be able to salvage the engine of 2004 Holden Rodeo after the seller drove across a creek without a snorkel and it took in water?", + "answer": "When an engine (petrol or diesel) inhales water through its air-intake system, it's never usually a good outcome. Because water is – as is any liquid – non-compressible, the engine's pistons will try to achieve that but, in the process, the engine will lock up and all sorts of internal carnage can ensue.If you're lucky, the damage will be fixable but can still involve bent con-rods, broken pistons and bent valves. If the lock up was more severe, there's a chance that the engine block could be cracked or a con-rod has broken and punched a hole through the crankcase. Sometimes the force of the lock up is sufficient to smash the main bearing caps and throw the crankshaft out of place. In any of those latter cases, the whole engine would be considered a total loss.But even if you've gotten away with a bent con-rod or two, you'd still need to rebuild the entire engine and, in the context of a 2004 Rodeo ute, you might find you're spending more money than the vehicle is actually worth.A potentially better idea would be to find a good, tested second-hand engine from a wrecking yard or any other sort of damaged Rodeo and do a relatively simple heart transplant." + }, + { + "question": "What options do I have after my 1998 Subaru Forester suffered loss of power?", + "answer": "Okay, let's tackle your questions one by one. The advice you've been given by two repairers doesn't really gel. For a start, you have a mechanic telling you it's an electrical problem, and an electrician telling you it's a mechanical problem. Sounds like neither of them know what's up here. There's a big difference between an engine that has no spark and an engine that needs a complete rebuild, in both dollar and effort terms, so you need to get an independent assessment of what's really wrong with the thing and go from there. If, for instance, it's a simple case of needing new spark plugs or coils, then it's worth fixing. If the engine is indeed toast, then a new one is probably going to cost more than the value of the entire car.Which brings us to your second question. Given that a 1998 Forester is probably a $3000 to $5000 car in good working order, you're not sitting on a gold-mine. While you could potentially make more by wrecking the car and selling it in pieces, you have the hassle of physically separating the car and selling it piece by piece with cleaning, packaging and mailing the parts one by one. Then there's the fielding of hundreds of emails and phone calls, not to mention the hassle of having a dead car in your driveway for as long as it takes to sell all the bits. Even then, you'll eventually have to have the carcass taken away. The alternative is to sell the car to a wrecking yard to handle that side of things, but you'll be lucky to be offered more than a few hundred dollars to have the car picked up and removed.The option, to answer your third question, would be to have the car electronically scanned, find out precisely what's wrong with it and make an informed decision from there. If the thing is fixable, great. But if it needs a new engine, it might be time to think about a replacement car as spending thousands on a 25-year-old car that will certainly be showing wear in other areas, doesn't really stack up." + }, + { + "question": "Why does the steering in my 2012 Audi Q5 feel stiff?", + "answer": "The first thing to figure out is which version of the 2012 Q5 you have. See, in that year, Audi updated the Q5 and, in the interests of fuel saving, changed from a conventional hydraulic power-steering system to an electro-mechanical one. Each system has the potential to give problems, but for very different reasons. The change came in late 2012 (December) so your car is probably the earlier one, but a check of the build-plate will tell all.In the case of normal power-steering, low fluid can cause the problems you've noted and is also likely to make the power steering noisy when you turn the wheel. In the electro-mechanical system, the fault could be with the electric motor that powers the steering assistance. In both cases, wear in the actual steering rack can cause the same symptoms. Either way, it needs to be checked by a specialist, as a car's steering is obviously a crucial system.But before you do that, have the car's wheel alignment checked at a tyre shop. A car that is out of whack can sometimes exhibit very strange steering characteristics. And what about the absolute basics? When did you last check your tyre pressures? Low tyre pressure can also make the steering heavier than it should be. And it doesn't matter that you haven't had a flat tyre for years; tyres lose about one psi per month, just sitting in the driveway. That's why they need to be pressure-checked every few weeks." + }, + { + "question": "Does my 2012 Subaru Forester have a timing belt or timing chain?", + "answer": "Subaru's EE20 diel engine is an interesting one as it was claimed to be the world's first turbo-diesel engine with Subaru's trademark boxer layout (where the cylinders run in pairs, opposed to each other (like an air-cooled Volkswagen).The brand has switched from timing belts to timing chains and back at various points in its engineering history, but the EE20 in your car is from the point in history where timing chains were in vogue at Subaru. As such, the timing chain should last the life of the engine and not require periodic replacement as a timing belt does." + }, + { + "question": "What type of oil should I put in my 2022 Subaru Forester petrol engine?", + "answer": "The recommendation from the trade is to use a fully synthetic 0W20 or 5W30 grade oil. As the grade suggests, this is quite thin oil, but it allows the oil to flow easily when it's cold and, therefore, reduce wear. Modern engines like the Subaru's have many intricate, tiny oilways associated with the variable vale timing mechanisms, so a thinner, easier-flowing oil is often what's needed.The flip-side is that modern engines with low-tension piston rings (for better fuel economy) are apt to drink a little oil between oil-changes. So you need to keep an eye on the oil level on the dipstick to avoid running the engine low on oil. This isn't a Subaru-specific thing, but applies to many modern engine designs. What you'll spend on oil will be more than offset by the fuel savings a modern engine can provide." + }, + { + "question": "What's the best heavy-duty clutch to use in my 2018 Nissan Navara?", + "answer": "There are plenty of brands around in the aftermarket that claim to offer better performance and durability. Stick with a known brand and perhaps contact your local four-wheel-drive club or off-road specialist for specific brand advice. Somebody in the club is bound to have a Navara with an upgraded clutch.The good news is that there are local manufacturers that can provide a heavy-duty clutch for your vehicle, so staying local is probably a good idea if there are any issues or questions down the track. Even better news is that for the NP300 Navara, Nissan switched from a dual-mass to a single-mass flywheel. This means you can fit a heavy-duty clutch kit without having to replace the flywheel itself, saving money. Don't forget to closely check the condition of the flywheel, however, as it may require machining for the new clutch to work properly.Towing and off-roading place immense loads on a clutch, and this is a common upgrade for those who use their vehicles in this way." + }, + { + "question": "I have a transmission problem in my 2012 Audi Q5", + "answer": "This is an example of why you really shouldn't ignore warning lights as they flash up on your dashboard. In the case of the dual-clutch Audi transmission you have, the warning light indicates that there's a problem inside the transmission (often that the clutch-packs have overheated). Continuing to use the vehicle normally is not recommended as the transmission requires attention to prevent this overheating occurring again and causing permanent damage to the unit.Audi certainly knew it had a problem with these transmissions back in the day and often the root cause was traced back to the mechatronics unit (the brain that controls the gearbox's clutches and selectors) and in many cases these units were replaced.However, the chances of Audi attending to your problem now after many years of ignoring the warnings seems a bit remote. You might be lucky and discover that the warning is something as simple as a faulty sensor, but if there's damage inside the transmission, this won't be a cheap fix. Have the vehicle scanned and see what the transmission has been trying to tell you all these years. By the way, Audi's response at the time was in the form of a service bulletin, not a recall." + }, + { + "question": "Does disconnecting the battery in my 2017 Ford Everest reset the computer?", + "answer": "That might do the trick, but there's actually an easier way to return the Everest's computer to the factory standard settings. It goes like this:Start the vehicle and make sure it is in Park with the engine running. Then press 'Settings' on the SYNC screen. Then choose 'General' and scroll down to select 'Master Reset'. At this point, you should get a message on the screen that the reset will erase all previous settings and factory defaults will be restored. By pressing 'Continue' you're agreeing to this and you should then see the screen go blank for anything up to a few minutes while it reboots." + }, + { + "question": "My 2014 Ford Territory has intermittent voltage drop despite having a new battery", + "answer": "If everything is working properly, it’s less likely to be a stuck or fused relay as that would affect the operation of that circuit. In any case most relay-controlled circuits would probably be disconnected from the power source (the battery) when the car was not being used. Which, of course, brings the ignition switch into play as a suspect, on the basis that it might not be powering the car down fully when switched off.Typically, problems like this are caused by boot lights or courtesy lights somewhere on the car staying on. In the Territory, these functions are controlled locally by micro-switches (on doors and tailgates etc) and in an overall sense by the body computer. Body computers on this generation of Ford have been known to fail, often with consequences for all sorts of functions including the central locking and possibly the courtesy lighting. Check the car on a dark night to see if there are any lights stuck on.A security system/alarm is another great source of battery drain. Does the car have an aftermarket alarm? Even if it has just the factory security system, that would be worth checking as a cause for the battery drain. Is the car’s stereo powering down fully when you switch the ignition off? This can also be a cause of flat batteries. Again, the body computer might be the culprit." + }, + { + "question": "I am having trouble starting my 2013 Holden Colorado", + "answer": "Most glow-plug systems in diesel cars work on a timer system. The manufacturer will have worked out that X seconds of current will heat the plugs to a temperature sufficient for easy starting, so that X-seconds period is where the timer will be set.What happens, though, is that glow plugs can lose their efficiency over time (and with 233,000km on board, your car is a candidate for that to have happened). As that efficiency is lost, they don't produce the same amount of heat as they used to and, therefore, the timer isn't giving them long enough to heat the combustion chamber sufficiently. When that happens, the engine becomes hard to start. The other possibility is that the timer itself is faulty and isn't giving the plugs power for long enough. The fact that your engine starts easily after the first cold start of the day, suggests the glow-plugs are, indeed, at fault here.The other possibility is that the car's electrical system is not sending enough voltage to the glow plugs to make them work properly. This can be verified quickly and easily with a voltmeter. This method can also verify the length of time the timer is supplying power to the plugs.In vehicles where the timer has already shut off the power to the glow-plugs before enough heat has been generated, the solution is often a new set of glow-plugs. The good news is that these aren't expensive, nor are they difficult to change if you know what you're doing. The caveat is if you aren't sure of what you're doing, at which point the fuel system on a common-rial diesel injection system can be very dangerous to tamper with due to the super-high pressures involved." + }, + { + "question": "My Hyundai ix35 has serious engine issues and is under seven years old, what can I do?", + "answer": "I don't think anybody these days considers less than seven years and just over 100,000km to be the lifespan of a modern engine. Certainly not in a car serviced properly. And since this is a known problem with these engines, I think you have a very good case for Hyundai to at least help out with the repairs on a pro-rata basis.Our experience lately has been that some Hyundai dealerships have been ignoring cases like these and not giving them the consideration they perhaps should be. In any case, any decision to help out with repairs must come from head office, so I'd forget about the dealership for now and go straight to the top. Hyundai Australia has a customer service division and that's who you need to be talking to. Approaching the ACCC should be your last resort, but at least give Hyundai the chance to do the right thing by a loyal customer." + }, + { + "question": "Can my 2005 Commodore VZ run on e10?", + "answer": "It's good news. Your car is indeed compatible with E10 fuel which means you can use the slightly cheaper fuel without risking damage to your vehicle. The car should also run exactly the same as it does on normal unleaded petrol, although you may find you use slightly more fuel per 100km. This should, however, be more than offset by the savings you'll make at the pump." + }, + { + "question": "Is there anything important to know about the 2008 Toyota Corolla's fuel consumption?", + "answer": "The corolla is typical of more recent small cars by being very frugal and displaying very little fuel consumption difference between the two transmission choices offered; a six-speed manual or a four-speed automatic. In fact the manual's combined official figure of 7.3 litres per 100km is only a fraction better than the automatic's 7.4 litres per 100km over the same test.Other than the actual numbers, perhaps the most important thing to know in these days of sky-high fuel prices, is that the Corolla can run on standard 91RON unleaded petrol and doesn't require the more expensive 95 or 98RON stuff.The 2008 Corolla also scores points for being able to use fuel with anything up to 10 per cent ethanol (e10 fuel) potentially saving you even more at the pump.As with any vehicle, though, by far the biggest factor in fuel economy will be where and how you drive. Highway running will give you the best results, while urban driving uses more fuel. Similarly, drive with a heavy right foot and you will definitely use more fuel than a driver with a more delicate touch on the throttle." + }, + { + "question": "Will a VT Commodore V6 3.8-litre engine fit into a 2004 WK Statesman V6 3.8?", + "answer": "Both those models of Holden used the same engine; the L36 (Holden's internal code) Ecotec V6. As such, you should be able to fit the engine from the VT Commodore into the Statesman with very few other changes. The biggest hurdle will be if the Commodore donor car was a manual-transmission vehicle, as the ECU may be different to the Statesman's unit to allow for control of the electronic transmission. The best bet is to retain the Statesman's wiring and computer and change over only the engine hardware from the Commodore.The other (minor) catch is that the VT's version of the V6 was tuned for 147kW, while the later version of the same engine in the Statesman was good for 152kW. There was a small torque difference, too (304Nm plays 305Nm). So you'll be trading off a small amount of performance but, realistically, not enough to notice." + }, + { + "question": "Can I still buy the DVD to update the sat-nav in a 2009 Toyota LandCruiser?", + "answer": "I'd start with my local Toyota dealer. Chances are it will have a copy of the relevant DVD in its archives, just as it would have copies of technical manuals for vehicles going way back into Toyota's past. Whether or not you'll be able to make yourself a copy of the DVD is another matter, but it can't hurt to ask.Failing that, check out your local Toyota or four-wheel-drive club whose members might have the DVD and will be happy for you to copy it. Whether that's a copyright breach, though, might be worth looking into.If none of those options are available, I've seen the DVD in question advertised online. It isn't cheap, though, at $200 or $300. Perhaps there are websites out there that can download a copy of the files which you can burn to a DVD for a fee." + }, + { + "question": "Why does my 2017 Subaru Impreza smell like rotten eggs?", + "answer": "The smell you're describing has been around since 1986 when all new cars sold in Australia were forced to use unleaded petrol. That move was to protect the catalytic converters fitted from that date (leaded fuel would have damaged them) and the combination of these converters and the new fuel resulted in the smell you're noticing. So it's not new, but it does vary from car to car and possibly even from one brand of fuel to another.It's supposed to be harmless to humans, but if you can smell it, that automatically means you're being exposed to other chemicals in the car's exhaust emissions, including various carcinogens and carbon-monoxide which is a known killer. Think of the rotten-egg smell as an early-warning system that there's exhaust gas in the air around you. Excessive gas can also be a symptom of a car's engine that is not turned correctly.It's really important not to run a car engine inside a garage for any longer than is absolutely necessary as these toxins can build up very quickly. It sounds like your garage is attached to your house, and that reminds me why garages were once separate to the house they served. (As were kitchens in the very old days, as a means of ensuring a kitchen-fire didn't take the rest of the house with it.) Don't be tempted to reverse into the garage, instead drive in nose-first, leaving the tailpipe nearest the garage opening and never start the car with the garage door closed." + }, + { + "question": "My 2006 Nissan Navara D40 2.5 diesel is stuck in third gear", + "answer": "Honestly, this problem could be caused by anything from a transmission that is worn out to one that is simply low on fluid. It could even be caused by a bad earth somewhere on the car or something as simple as a blown fuse.You need to take the vehicle to a workshop that can electronically scan the vehicle and hopefully turn up a fault code that will pin-point the problem. Without doing this, you're simply guessing at what the problem might be and will end up replacing parts you didn't need to." + }, + { + "question": "What number oil filter is best for a 2012 Great Wall V200?", + "answer": "Oil filter part numbers differ according to which brand your use. But in the case of the most widely known brand, Ryco, the engine in your Great Wall will use an oil filter with part number Z516. If you use an AC Delco oil filter, the part number is AC084. Other brands can be cross-referenced (with the part numbers listed above) online at a variety of websites or in the parts manuals kept by automotive parts stores." + }, + { + "question": "Are there any known problems with the 2014 LTZ Holden Colorado?", + "answer": "This model Colorado doesn't have a completely clean rap sheet in terms of its long-term reliability, so I'd definitely want to see a complete service history with no gaps or skipped maintenance. Beyond that, manual-transmission versions of this car didn't like towing and had a small gearbox component that could fail requiring a new gearbox.But even an automatic version was known to have (in some examples) oil consumption problems (Holden's fix was to fit a different dip-stick to alter owners' perception of the consumption). Other problems included leaking coolant plugs, electrical wiring issues and even water leaks into the cabin.All that said, the Holden was actually an Isuzu D-Max under the skin; a vehicle that has a better than average record for reliability among its peers." + }, + { + "question": "My 2018 Ford Focus Trend Hatch has done 62,000km and has lost compression in the fourth cylinder", + "answer": "Don't be so sure your car isn't covered by Ford's factory warranty. If it was delivered brand-new (as opposed to built) after May 1 of that year, it's subject to a five-year/unlimited kilometre warranty, so would still be covered. However, if it was delivered before that date, the warranty would have been three years or 100,000km which has now run out. Even so, given the kilometres and the service record, I think you'd be a good case to have Ford come to the party with some help on the repairs on a pro-rata basis.From what you've told me, I'm guessing you've only dealt with Ford at the dealership level. Go over their heads and talk directly with Ford HQ's customer service department. A quote for $3500 just to examine the car is, on the surface of it, absurd and should be treated with suspicion. Any competent mechanic should be able to diagnose what's going on and whether or not the engine needs to be replaced. My advice here would be to have the car inspected by your state motoring club (the RACV in Victoria) which can give a cost-effective and independent report on the car's condition (and won't cost anything like $3500). This is also excellent legal and evidential back-up if the case does progress to VCAT.On the face of it, 62,000km is not a reasonable lifespan for a fully serviced engine and the manufacturer should shoulder at least some of the cost of putting it right. Your last resort should be to contact the ACCC and talk to that body regarding your rights under Australia Consumer Law which covers goods (including cars) that are not built to a reasonable level of quality or are unfit for service. A failed engine at such mileage may well fall into that category." + }, + { + "question": "Is a C-TEK battery charger the best option for protecting the battery in my 2021 Ford Ranger?", + "answer": "The C-TEK brand has a huge reputation for performance and safety. I've personally had such a charger for more than 20 years which has been in use almost every single day of that time and still works perfectly. They're more expensive than some chargers, but the inbuilt protections against incorrect connection and overheating are worth the price, not to mention that longevity.Some mechanics recommend connecting the two leads from the charger directly to the battery terminals, but conventional wisdom says that connecting the red cable to the positive terminal first and then the black cable to an earth somewhere in the engine bay is a better idea. This method means less chance of a spark igniting gasses emitted by the battery as it charges and discharges.The indicator lights on the C-TEK unit will tell you when you've achieved a good connection. Using a metal part of the car for the negative attachment point works because the whole car is essentially one big negative terminal. Just make sure your attachment point isn't painted or coated with a chemical that prevents the flow of current. Or that it's not a plastic part (increasingly common these days). Many cars have a dedicated post or connection point within the engine bay." + }, + { + "question": "Am I safe driving my 2018 Audi Q5 after it suddenly braked and the automatic drive-assist came into effect?", + "answer": "This is not unheard of, but it's a very dangerous thing to be happening, especially if there are other cars around. Having the car suddenly apply the brakes as if it was mid-emergency has obvious hazards, including actually causing an accident that wasn't about to happen in the first place.Honda (to name just one manufacturer) has had a lengthy legal battle in the USA over its cars that would confuse roadside items (like rubbish bins) as a car entering from the side, and would apply the brakes suddenly as a result. But it's not just Honda, and a RAM utility we tested recently also had the habit of confusing the smallest leaf or driveway twig with a major obstacle that had to be avoided at all costs.At its best, it's an annoying (and heart-stopping) phenomenon and at its worst, it could cause a crash. And you can't simply disengage the Autonomous Emergency Braking system as it's an integral part of the car that contributes to its safety rating.It needs to be sorted out and made safe. That may require the whole system, including its sensors, to be examined and possibly parts replaced. But such an essential safety system demands to be working properly." + }, + { + "question": "My 2007 Nissan Tiida's windows won't work", + "answer": "I'd be ignoring the Nissan dealer in question and taking the car to an auto electrician. You might just find that the problem is something much simpler than all four windows needing replacement. Generic parts will probably not be an option, but wrecking yards are full of Tiidas with electric windows waiting to be fitted to other Tiidas.Meantime, I'd be very suspicious of the Nissan dealer's quote. For a start, replacing the windows really shouldn't cost that much. Also, why do all four windows need replacing? Did they all fail together? If they did, it's far more likely the problem is with a fuse, relay, a switch or the body computer, rather than four individual assemblies failing in unison. If the dealer doesn't want to do the job (which is what the quote is telling me) they should just say so, and not come up with ridiculous quotes like this one." + }, + { + "question": "My 2010 Suzuki Grand Vitara is displaying an error code and the engine check light is broken", + "answer": "You have at least two separate problems here. The first is the error code suggesting the camshafts are out of phase (retarded). This is often the result of the cam-chain having stretched and requiring replacement. Fundamentally, once the chain stretches, the on-board computer detects this and illuminates the check-engine light as well as logging the fault code. If this is the case, the repairs could easily run into the thousands. However, it could also be a fault with the sensor that reads the camshaft position or something else altogether, but the timing chain would be the prime suspect. It could also cause a slow idle such as you've noted.The second problem is that the check-engine light was either broken or deliberately disabled to disguise the fault with the cam-chain. I'm certainly not accusing the seller of doing this, but it can't be ruled out. And yes, an illuminated check-engine light is a roadworthy item, so the car would (or should) not have passed a roadworthy inspection with the lamp illuminated.Whether the roadworthy tester is at fault will come down to whether they knew the check-engine light was faulty or not. Of course, if the light was already broken when the car was presented for inspection, that would muddy the waters further.I sincerely hope you bought the car from a licensed car dealer and not a private seller. If it was the latter, you'll have little to no chance of gaining compensation for what could be a very expensive problem. But if you bought the car from a dealer, then you should have some come-back, especially once you prove that the check-engine light was either broken or disabled at the time you inspected the car prior to purchase. That's partly because of Australian consumer laws as well as the fact that the dealer needs to provide the roadworthy certificate and is responsible for its accuracy." + }, + { + "question": "My 2018 Hyundai Accent surges from 40km/h and 50km/h, any suggestions?", + "answer": "You're right in that Australia has no lemon laws, but we do have Australian Consumer Laws which are aimed at protecting consumers against these sorts of problems. It's frustrating that some car dealers are still using the old ‘oh, they all do that' defence to explain away problems that need to be fixed. Car companies would do well to crack down on any of their dealers who give such glib answers.So the advice is to go straight over the dealer's head and talk to Hyundai's customer service department. A modern car shouldn't surge at any speed, and since your car is covered by its factory warranty, you need to give Hyundai every chance to put it right. Only after Hyundai has given up without a resolution should you talk to the ACCC on the basis of the car not being fit for purpose.My experience is that Hyundai has been very diligent in fixing problems like this and looking after its customers, so forget the dealer and go straight to head office." + }, + { + "question": "Do I need to add a ceramic coating to the duco that the dealer wants to sell me to my Toyota RAV 4 hybrid in Crystal Pearl finish or is that finish good enough on its own to protect the surface?", + "answer": "These add-ons have traditionally been a huge cash-cow for new-car dealers who will urge you into buying paint protection, interior treatments, window tint and more at huge mark-ups in their favour. It's your choice, obviously, but here's the reality: If a car maker can't sell you a car, in 2022, that has a painted exterior finish that will survive in the world, it doesn't deserve to sell you, or anybody else, that car. Fundamentally, any brand-new car should be as durable as possible, fresh from the factory. And if these add-on treatments are so good, why don't car-makers use them at the factory?Again, it's your money, so your choice, but not buying them won't affect your warranty if something does go wrong with the paint and you need to make a claim." + }, + { + "question": "I would like to know if I can go back to petrol in my straight-gas 2021 Ford Falcon ute", + "answer": "I'm not sure what vehicle you're talking about, as Ford stopped making the Falcon ute in 2016, regardless of what fuel it ran on.But, if your ute was made by Ford as a gas-dedicated vehicle (it was a factory option) then changing it back to petrol would be an enormous job with – as you have noted – the need to source a fuel tank and all the fuel-injection gear to work with petrol as opposed to LPG. Even making the fuel gauge work with petrol instead of LPG would require changes.If your ute was dual-fuel (with the ability to run on either LPG and petrol) you could simply leave it as is and just run it on petrol, but a gas-dedicated ute needs to be converted to use petrol.You'd almost certainly be better to sell your car and buy a Falcon ute that already runs on petrol. That said, don't write LPG off yet. As petrol and diesel prices continue to rise, LPG might just come back into fashion as a cheaper alternative fuel.I'm not sure where you read that LPG would be phased out in the next two years, but the internet is full of misinformation and conspiracy theories. Be very careful what you believe. That said, since Australia isn't making any more cars, there won't be any LPG cars sold new, and anecdotally, finding a service station with LPG is becoming more difficult as electric cars become the new default alternative to petrol." + }, + { + "question": "On average, how often do engines, gearboxes and diffs, among other things, fail?", + "answer": "In a very broad sense, these components should last the life of the vehicle. Certainly, by the time you need to replace any of these major components, the cost of doing so is likely to be more than the value of the whole vehicle. That's often when cars get scrapped.I'll take a stab in the dark and suggest that the warranty you're being offered is from a car dealer attempting to sell you the vehicle and the warranty as an up-sell. So here's the bottom line: With very, very few exceptions, these aftermarket warranties are not worth the paper they're printed on. The fine-print will exclude just about any fault or problem that is likely to occur, meaning that real world problems won't be covered.In any case, a 2021 Suzuki Swift will still be covered by Suzuki's factory warranty which will cover problems with these components. Why would you need two warranties to cover the same components? Or is the dealer suggesting that Suzuki's factory warranty is not sufficient? Suzuki might be interested to hear that." + }, + { + "question": "Any idea when Toyota is taking orders for the 2023 Corolla Cross Hybrid as l want to get in early?", + "answer": "The official response from Toyota Australia was that orders were not yet being taken. The closest I could pin the Toyota spokesperson down to was that an announcement will be made closer to the on-sale date of the car itself which will be in the fourth quarter of this year.In the meantime, it would be a wise move to keep a close eye out for that announcement as Toyota's popular models are all experiencing huge waiting lists of months or even years. In some cases (the 70 Series commercial range, for instance) Toyota has even – temporarily - stopped taking orders because it knows it simply can't fill them.Other sought-after models such as the RAV 4 Hybrid and the new 300 Series SUV are also experiencing huge waiting times. With that in mind, the closer you can be to the head of the order queue, the less time you'll have to wait.Meantime, Toyota has confirmed that Australian-delivered Corolla Cross variants will have the American-Thai market single frame-style front end, rather than the double-frame set-up destined for Japanese and European-market versions. Rest assured, Carsguide will be lining up to drive and review the new Toyota the moment head office throws us the keys." + }, + { + "question": "How do I improve the door/inside security of my 2006 Forester?", + "answer": "The experience over the decades has been that the more you do to make a car secure, the more damage the bad guys will do to it in the name of gaining access. Making the door locks harder to remove will lead to the crooks using a bigger screwdriver to pop the locks out, or simply lead them to smash a window if they really want to get inside. When cars were easy to steal without the key, many did, in fact, disappear overnight. But now the coded ignition key is required, many car thefts now begin with an aggravated burglary so the thieves can get hold of that key, terrorising the owners in the process. It's a sad truth, but a truth nonetheless.The best advice is to park the car somewhere secure or at least under a light source (a street light can make all the difference). And, of course, never leave anything you value inside the car. That's not always easy, but, again, it's a fact of life." + }, + { + "question": "ULP is now the most economical fuel, but how long will this pricing disparity last?", + "answer": "That really is anybody's guess and it would be a brave person who predicted what fuel prices will do in the face of the Ukraine invasion and the general state of the planet. Given that diesel is the cheaper of the two fuels to produce, there's no good reason for it to be more expensive than petrol, but that just shows you what a mixed up marketplace it really is.Fundamentally, there's no scientific way to predict if the two fuels will maintain their price relativity, while ever there's political and corporate manipulation of the market going on. Which, of course, there is. You'll often hear about the market price cycle that causes the rises and falls in the price of fuel, but the cynics among us don't buy that for one minute. Not while the big price spikes always seem to happen just before a long weekend or school holidays. It's probably time the Federal government stepped in and armed the ACCC sufficiently put a stop to what appear like profiteering and anti-competitive practices by any other name.The bottom line is that while diesel might be 50 cents a litre cheaper than petrol today, the situation could be the reverse this time next week. But don't hold your breath for any fuel to get back to the prices we saw pre-Ukraine." + }, + { + "question": "I struggle to get my 2022 Toyota LandCruiser 200 into the garage", + "answer": "I'll assume you mean the forthcoming Kia EV9 electric SUV. In which case, yes, you will struggle to fit it into a garage that only just contains a 200-Series LandCruiser, as the EV9 is, indeed, 75mm wider. Perhaps. See, at this stage, the images and specifications we've been dished up have involved the vehicle in its concept stage, and as car companies know only too well, not every aspect of a concept makes it to production (which would be sometime next year in the EV9's case).Whether or not the electric off-roader from Kia will have a mirror-retractor function is anybody's guess right now, but the images we've seen of the concept suggest that instead of conventional mirrors, the EV9 would use small cameras mounted in the mirrors' place, transferring the image to the info-screen inside the car. If that's the case, these tiny cameras would not need to be retractable, suggesting that the width of 2055mm quoted for the Kia is possibly a concept-only dimension.If the vehicle really reaches production as wide as that, it would have difficulty fitting down some Australian bush tracks; tracks that have been cut by generations of LandCruisers and Nissan Patrols. Then again, the EV9 has been designed for a global market, not just us. And let's not forget the width of a Hummer...The bottom line is you'll have to wait and see precisely how wide the Kia is when it finally goes on sale. but if your current LandCruiser is a tight fit, don't expect the Kia to be any easier to fit in your garage." + }, + { + "question": "I had been hearing 'cracking' noises from the front driver's corner on my 2013 Hyundai i30 for a few months", + "answer": "If I had to guess, I'd say the weight of the roof-rack and bicycles has stressed the metal of the roof to the point where it's been flexing enough to crack the sunroof frame. By the way, from what I can gather, all sunroofs fitted to Australian i30s were done at dealership level using an aftermarket sunroof. These are not Hyundai sunroofs, even though they were fitted when the car was brand-new.Disregard the quote for $18,000, because that's nonsense. You could replace the whole sunroof (in fact, the whole car) for a fraction of that, and that would be the worst-case scenario. As for welding the cracked frame, it's potentially possible, but may not be practical. The frame forms the surface the roof slides on, so any distortion from welding could make the whole unit unworkable. Take it to a sunroof specialist and get an expert opinion, as well as a real-world repair quote." + }, + { + "question": "Is buying an EV a good idea, if most of my driving is done on country roads and highways?", + "answer": "You’re spot on in that an EV’s `economy’ is the reverse of a conventional car. Because it has no transmission to vary the gear ratios, running an EV at highway speeds requires the motor to spin faster. And that means more electricity is consumed. But the main factor in this difference is that an EV can regenerate power that would normally be lost in slowing or braking in a conventional car.When the driver of a normal car hits the brakes, the car slows, with the excess energy being lost as heat and noise via the brakes. But in an EV, the initial slowing process doesn’t involve the brakes at all. Instead, the electric motor is electrically flipped to become a generator and the physical drag from that is what slows the car, the generator making power in the process which is fed back into the batteries. Only when the driver leans harder on the brake pedal in an EV do the actual brake pads come into play.So, for an EV to make free power in that way relies on the driver slowing down. Which, of course, on the freeway might not happen for hours. But in stop-start traffic, the car is always changing speed and whenever that change is a drop in speed or the car is coasting down a hill, the car is making power. EV owners who live on a hill often have more energy in the batteries than they left home with in the first part of their journey. It’s probably the EV’s (and the hybrid’s) neatest trick.It's also why highway running makes an EV less beneficial than city and suburban work. With that in mind, you won’t be wasting your money buying an EV to drive on country roads, but you won’t be taking best advantage of its technology." + }, + { + "question": "I have a 2015 Isuzu MU-X. I have heard a whistling noise which was intermittent. It sounded like chains dragging on the ground when towing a trailer...", + "answer": "Blown turbochargers are hardly an unknown problem on the MU-X or many of the other popular modern turbo-diesel engines that work pretty hard and make lots of horsepower and torque for their capacity.Some owners report a rattling, metallic noise such as yours; others reckon the sound of a dying turbocharger is more like an air-raid siren. Either way, the turbo needs to be changed sooner rather than later, to avoid the chance of bits of broken turbo being sucked through the rest of the engine with catastrophic results." + }, + { + "question": "I have a 2004 Mitsubishi Colt Plus. Can you tell me if it has a cam belt or a chain?", + "answer": "The 4A9 engine fitted to your Colt has a timing chain rather than a toothed, rubber timing belt. As such, the timing chain should be fine for the life of the car, provided the necessary servicing has been carried out.Interestingly, the Colt Plus was never officially sold in Australia by Mitsubishi, so your car must be a private import from, say, Japan or even New Zealand." + }, + { + "question": "I have purchased a VF commodore via private seller in QLD. Can I register the vehicle in my name, after obtaining a RWC?", + "answer": "Whether you can register the car or not, is not your biggest hurdle here. Because somebody else (a finance company or bank in this case) has a financial interest in the vehicle, the law in Queensland states that the car may be repossessed by that finance company or bank as a means of recovering the debt, even though the debt was not incurred by you.Fundamentally, the private seller who sold you the car was not legally in a position to do so for the simple reason that the car was not theirs to sell. Because that financial institution still had a stake in it (as loan security or whatever) the car was not fully owned by the private seller. The car did not, as the law calls it, have a clear title.Read more about car financeHow to buy a car that's been financedIf the financial body decides to repossess the car, you would have the choice of letting them do so (and waving goodbye to your money and your car) or paying out the amount of money in dispute. Either that or contact the seller and convincing them to make good on their loan repayments.You can avoid this situation by doing a PPSR check (in most states) which will alert you to a vehicle that is encumbered. The official advice it to never buy a car with money still owing on it or is in any way encumbered. The other alternative is to buy from a licensed car dealer or trader as, under the law, they must guarantee clear title on any vehicle they sell.So, before attempting to spend more money on registering the car, talk to the company with the interest in the car and try to come to an arrangement regarding the car’s future. You will have very little recourse if the car is repossessed as the company involved is well within the law to take this action." + }, + { + "question": "My Mitsubishi Magna wagon, keeps missing and I am wanting to diagnose the problem...", + "answer": "Before you even start replacing bits and pieces on a hunch, have the car electronically scanned. That will often tell you precisely what’s wrong with the car, and you can go from there, replacing only the non-functioning parts rather than a heap of components that are still working fine.Beyond that, start with the basics. The most likely cause of an intermittent miss like the one you’ve described is a problem with the ignition system. Sometimes, something as simple as a change of spark plugs will fix the problem, and that’s especially so because that electronic scan we were talking about often won’t detect a dead spark plug.From there, work your way through to the ignition leads and coils (a coil with a small crack in its plastic body can lead to a miss like this one). If all that checks out, you then need to start looking at the fuel delivery in terms of filters and pump pressure. This is all first-principle stuff for mechanics, but a modern car’s onboard diagnostics are so good, that a scan is definitely the first place to start." + }, + { + "question": "While I was fitting new side rails to my 2020 MR Triton I noticed the leaf springs. They are sagging!", + "answer": "The first thing to do is to ascertain whether the suspension has sagged or not. This can be measured quite simply and the results will tell you if the springs have lost tension or not. A canopy fitted to the Triton shouldn’t really make any appreciable difference to its ride height, nor should the world’s biggest dog, but it must be factored in. Neither should towing a box trailer have any long-term effect on a vehicle rated to tow anything up to 3100kg.If the springs have sagged, then it’s back to Mitsubishi as you have a legitimate warranty claim.If they’re within specification and you want more rear spring, there are plenty of aftermarket companies that can supply a spring that will lift the vehicle to the height you require. Be aware, though, that there are different limits on how high you can lift a vehicle depending on what state or territory you’re in, and major modification in this department may require an engineer to sign off on the changes." + }, + { + "question": "I have a 2003 Nissan pulsar ST. How much is it worth?", + "answer": "Mileage is a very important factor in the retained value of a car like this. The more kilometres it has covered, the less it will be worth. There’s also a sort of kilometre-cliff over which a car will plummet in residual-value terms once it breaches that distance-covered.Even though you’ve cared for the car and serviced it properly, most buyers will be a bit leery of a car like a Pulsar with so many kilometres on board. Even in otherwise good condition, it would probably struggle to fetch more than about $3000 in the current market." + }, + { + "question": "I am thinking of getting a 2012/2013 Toyota Corolla but it has done close to 400,000km mileage. What are the things or replacement costs I need to consider?", + "answer": "That’s an awful lot of kilometres for a 2012 model car. Do you know the history of it? Was it a sales rep’s car? Those are really the first questions you need to answer as the car’s background might give you a good idea of how it’s been looked after.Put your detective’s hat on and take a close look at the car. Does the rear seat look pristine or is it about as worn as the rest of the interior? If it’s the latter, you could be looking at an ex-Uber taxi. Does the car have a permanent smell of pizza? Guess what? Basically, if the car is simply a high-miler with a good service record, then maybe it’s worth a punt. But if its history suggests a raft of different (but all underpaid) drivers and lots of stop-start city driving, then it could well be a liability in the short term.To be honest, the fact that it’s already done almost 400,000km and is still going suggests that the previous owner has, in fact, cared for it and serviced it properly. But even so, if the car is an ex-rental car or delivery vehicle it’s probably not a great car to own as it heads into its sunset years. And if it’s an ex-car-share vehicle, run in the other direction as fast as you can.The other documentation you’d really want to be able to examine would be the service history. Any skipped services over that period are bad news and will lead to problems down the track.As for what might need replacing; at that mileage the short answer is just about everything. It’s not just engines that wear out with kilometres, transmissions, suspension, brakes, bushes, bearings and everything else that can wear, will have begun that process. Again, how close it is to the car’s use-by-date being up will be down to how well it’s been maintained till now. At least parts for a Toyota Corolla will be relatively affordable compared with some of the competition." + }, + { + "question": "I'd like to find a new car similar to the 2011 Skoda Yeti. Can you recommend anything?", + "answer": "The reality in 2022 is that just about every car-maker has an SUV in its range. Many of these will have the high seating position you require and they’re often available with a choice of diesel or petrol power (some even offer hybrid drivelines) and the option of two or four-wheel-drive, so you’re not buying more car than you need.There are plenty of options in the small and compact SUV category, so the best advice is to hit the dealerships and find the one that suits your budget, your requirements and has the level of quality look and feel you prefer.The South Korean brands are doing some clever things in this class of car right now, and along with good value (compared with some established brands) they also offer brilliant warranties which give great peace of mind. For an even better value-for-money experience, a three or four-year-old SUV can be pretty sharp buying, too. Just make sure the service history is intact." + }, + { + "question": "I have ordered a new Toyota Prado VX. There is a six-month wait before it arrives. Should I wait for the new model or order now?", + "answer": "If you ordered your Prado today, the waiting time would be closer to 15 months based on reports doing the rounds. But cancelling your order for the current model and ordering the new version would probably mean an even longer wait. The global shortage of silicon chips has meant many manufacturers (Toyota among them) are having a heck of a time building enough cars fast enough. There’s no reason to suggest that an all-new model will get around this problem.If you take the car you’ve already ordered and then want to trade up to the new version, you shouldn’t have any trouble getting rid of the first one as the second-hand market for these models is very strong (some buyers are paying more than the brand-new price for a second-hand car in some cases).As for black, it’s actually not the best colour for resale on a four-wheel-drive. Those that live in warmer climates will know that black paint is seen as a hindrance to keeping the car cool inside. And if you do use the car off-road, the black paint is much more likely to show scratches and scuffs of the sort picked up on bush tracks and trails." + }, + { + "question": "I'm in the market to buy a new car and not too sure whether I should go with an electric car or a hybrid?", + "answer": "This is a really topical question right now, and the fear is that you could buy something today that would be technically obsolete next week. However, if you look at the way alternative powertrains (hybrids and EVs) have progressed over the years (and it’s been decades since the Toyota Prius introduced us to the hybrid principle) that hasn’t happened yet. Nor is it likely to.Obviously, the best way to future-proof your purchase is to buy the latest tech. So that would be an EV. But even then, future EVs will be better than today’s models. That’s just progress for you.The other factor is how you use your car. If you only drive in an urban setting and can recharge at home, then an EV makes plenty of sense. But if you live or drive in regional areas, then a conventionally powered car remains a valid choice. If your driving is mainly urban running with the odd long-distance trip thrown in, then a hybrid is the one that makes most sense.As to whether you wait a few months, if you plan to buy a popular make and model, you’ll be waiting anyway. The global shortage of silicon chips as well as manufacturing bottle-necks due to Covid and other factors means that car-makers are struggling to keep up with demand." + }, + { + "question": "I wanted to get your advice on an older cheap car for around $5-7K. Do you have any recommendations?", + "answer": "It’s a bit hard to go past an older Holden Commodore or Ford Falcon for this brief. That said, your towing requirement means you’d be best looking at something like an AU (1998 to 2003) Falcon Ute (assuming you only need to move one other person).These are strong, simple cars that any mechanic can deal with and parts are plentiful and relatively cheap. There are other options (older Japanese dual-cabs) but nothing really gets close to the Aussie stuff for durability and running costs. An elderly Nissan Navara, for instance, might do the job but is likely to become fragile as it ages. A two-wheel-drive Toyota HiLux is another possibility, but you’d probably be right at the limit of your towing capacity with one of those. The Falcon ute, meanwhile, can legally tow 2300kg. It’s not glamorous or sexy, but it’ll do the job and stay on target price-wise.The other obvious contender would be an early Mitsubishi Pajero with a V6 engine. These had a towing capacity of 2500kg and are around now for very little money, certainly within your budget. They also double as a very handy off-roader should you wish." + }, + { + "question": "Will the push-button gear selector deteriorate when its frequently used?", + "answer": "Cars have a range of what interior designers call touch-points and these include both the controls and the surfaces you touch just by sitting in the car (the seat, the armrest and so on). Modern cars and materials are much better at getting these surfaces to withstand constant use and contact, but even then, sometimes the little icons can fade or wear off altogether.It's much less common today, of course, but one thing that hasn’t changed is grimy hands (although Covid has led to generally cleaner hands around the world) so cleaning these touch-points is also important for hygiene and clarity. Something to bear in mind is that, unlike a cruise-control or stereo button, you will probably only touch the gear selector twice every journey (once when you start the car and move off, and the second when you set it to Park and switch the engine off).Electronics not ageing gracefully is a whole other subject and one that continues to confound some manufacturers. And even though this technology improves with every new generation, the move to electronic control for basic functions often seems like a backward step. Show the owner of a new four-wheel-drive, with a rotary dial to select the driveline settings, an older off-roader with a simple, foolproof mechanical lever to shift between two and four-wheel-drive and you’ll leave them wishing for the good old days." + }, + { + "question": "I was wondering if you would know why my radio cuts out in tunnels?", + "answer": "All radio waves have trouble being picked up by your car’s radio inside a tunnel. The longer the tunnel the worse the problem. The solution is for the tunnel builder to incorporate a broadcasting system within the tunnel so that the signal is broadcast through the tunnel and not lost as you enter it.At the moment, many tunnels feature AM and FM broadcasting systems which can also be used to over-ride the commercial and external signals to provide important safety updates on traffic and road conditions inside the tunnel.The odd one out right now is digital radio which is not widely broadcast inside tunnels. The NSW government has identified the dangers in not being able to broadcast safety information to digital radio users, so from 2018, all new tunnels in that state must have digital broadcasting systems installed.Generally speaking, FM radio works better in tunnels than digital due to the shorter and higher-energy wavelength of FM. The longer digital wave gets lost entering the tunnel, while the FM wave bounces around inside the tunnel and makes it farther in." + }, + { + "question": "Does the Ford Territory have a cam-belt driven?", + "answer": "The engine in your Territory uses a rubber timing belt which the trade recommends be changed every 100,000km. However, it’s not that simple. This engine also uses a second toothed rubber belt to drive the high-pressure fuel pump critical to the operation of a modern, common-rail diesel engine.This second belt is located at the other end of the engine, between the engine and firewall, and the recommendation is also to change this belt at the same, 100,000km, interval.Many owners also find the timing-belt change-point is a good time to change the water pump and thermostat at the same time to avoid disassembling the engine a second time should those components fail." + }, + { + "question": "Why does the glovebox randomly open in my 2021 Skoda Superb Scout?", + "answer": "If you’re convinced that the problem is a manufacturing or materials fault (rather than the glove-box having been slammed or forced shut) then keep at Skoda until you get a satisfactory result. Having video of the glove-box performing its unwanted trick should help with any convincing you need to do. Don’t bother going back to the same dealer, contact Skoda Australia’s customer service department and go straight to the top.Don’t be put off by being told that nobody’s ever heard of this problem before, either. It has been raised by other Superb owners on forums, even though we’re yet to hear of it in Australia. In the meantime, here’s something to try for yourself: The next time the glove box falls open of its own accord, instead of shutting it straight away (only for it to open again) wait a few minutes and then try to close it normally. The theory is that the pins you’re talking about that hold the lid closed can be slow to glide into their proper position where they hold the lid closed. Giving them a few minutes to resume their correct position will allow the glove box to be closed and stay closed. If that does the trick, lubricating the pins to allow them to move more freely might be worthwhile. It’s worth a try.This might sound like an small problem to some, but having a glovebox that falls open into the passenger’s lap is actually a safety issue in the case of a crash." + }, + { + "question": "Why can't my 2015 Toyota LandCruiser 200 Series select the top gear?", + "answer": "The cruise control issue could be a fault with the body computer whose job it is to talk to the computer that controls the car’s engine and transmission and turn the driver’s instructions into actions. If there was a problem with the physical actuation of the cruise-control, it would potentially not work at all. But a problem that resets when you turn the ignition off and on again is always cause to suspect a computer glitch.The transmission issue is one that has been ongoing sine the 200 Series was launched. Top gear (sixth) is so tall for fuel-economy purposes that the vehicle in its original form would not select that gear below about 110km/h. That’s fine for the USA and Middle East where cruising speeds are higher, but in Australia, it meant that some owners were never seeing sixth gear.The solution was to tale the vehicle back to Toyota for a reflash of the on-board computer which would then instruct the transmission to select top gear at 95 or 100km/h. If this reflash hasn’t been performed, you might find that the vehicle has never actually selected top gear in its life. Definitely look into this possibility before spending money on transmission services or anything mechanical." + }, + { + "question": "Are the front drive shafts and CV joints of the 2021 Mazda BT-50 interchangeable with the Isuzu D-max?", + "answer": "If we’re talking about the current model D-Max and BT-50, then yes, the entire driveline should be interchangeable. Under the skin, both the Mazda and Isuzu utes are the same vehicle. Car makers enter into joint ventures like the development of this pair of vehicles to keep costs down by sharing the expense of developing, engineering and testing parts like engines, transmissions and, of course, drive-shafts and CV joints.While most joint ventures like this one will arrive at two vehicles with some visual differences and usually some details differences inside, when it comes to the oily bits, making specific driveline or suspension parts for one vehicle over the other is defeating the purpose of the joint venture in the first place." + }, + { + "question": "What van should I get to build a camper van?", + "answer": "Mitsubishi’s L300 Express was available as a four-wheel-drive model way back in the 1980s (83 to 86) and was a very popular van to convert for camping thanks to that all-wheel-drive grip that allowed it to tackle rough roads with little problem. After 1986, a few of the later model Express 4WD vans (often badged Delica) made it into Australia as private imports, and there are a few of them around now to choose from.The requirement to be able to stand up inside the vehicle will limit your choices a little, but popular vans like the Toyota HiAce, Ford Transit and Mercedes-Benz Vito were available in a high-roof configuration. Even though they lacked all-wheel-drive, generally rugged construction means they should cope with dirt roads pretty well. They just won’t have the grip for off-road work.As with any second-hand commercial vehicle, try to find out what it did in its previous life. A van that has been used for hard labour might well be worn out. And don’t forget, nobody bought these things new for anything other than a working life.If, on the other hand, you’re shipping for a brand-new van, there are plenty of options from Ford, Mercedes, Peugeot, Fiat, Toyota and more. The vast majority of them use a turbo-diesel engine so will be quite economical and many also offer an automatic transmission for ease of driving. Choose the one that suits your intended layout best in terms of side and rear doors and the ability to climb from the front seat into the van area without leaving the vehicle (some have cargo barriers that will prevent this)." + }, + { + "question": "Why is my 2013 Holden Cruze revving and losing power?", + "answer": "If the engine is revving but the car is not moving, you probably have a transmission or gearbox fault. If the problem was a broken driveshaft or CV joint, the car would just roll to a stop and not move again. But since it gradually lost drive before finally refusing to move, it’s more likely to be the gearbox that is the cause of this.Sometimes, this sort of problem can be as simple as a leak from the transmission which has led to a low fluid level. And since it’s the fluid in an automatic transmission that actually provides the drive (by transferring the torque) this can bring on the symptoms you’re seeing.At the other end of the catastrophe scale, you could be looking at a gearbox that has failed internally and comprehensively. And I’m afraid to say that this model Cruze did have a reputation for just that occurring. Sometimes the problem could be traced back to a torque-converter, valve body or sensor error, but other times complete transmission failure was the diagnosis.Holden actually acknowledged this problem by extending the transmission warranty to 150,000km or five years after the date the car first went into service. Unfortunately, that ended in 2018 for your car. It would still be worth contacting Holden’s customer service department, however, but don’t be surprised if financial help is not forthcoming." + }, + { + "question": "My 2018 Kona Active steering wheel is making noises when turning or when I come to a stop.", + "answer": "The best guess is that the noise is being generated by the electric motor integrated into the steering column that acts as the power-steering in the Kona. If it’s s faint noise that is heard more often with the windows closed and the stereo off, then it’s the same noise that other Kona owners have noted.Another possibility is a noisy clock-spring. This is a flexible electrical contact inside the top of the steering column that allows the steering wheel to turn while still maintaining all the electrical contacts that power the air-bags and steering wheel-mounted controls. These clock springs often become noisy just before they fail.Your car is still under warranty, and since you’ve already logged the fault with your Hyundai dealer, it’s now a pre-existing problem and must be fixed by Hyundai, even if the car itself runs out of warranty in the meantime." + }, + { + "question": "When the engine heats up on my 2007 Nissan X-Trail, the automatic transmission struggles to change gears.", + "answer": "Engines and transmissions need to operate across a wide range of temperatures, from zero (or lower) on a cold morning, to extremely hot (when towing a trailer across the Nullarbor in mid-summer). Sometimes these differing operating temperatures bring out different behaviours.The problem of selecting gears is often caused by wear or a fault in the transmission’s valve body, or it could be something else within the gearbox such as a worn clutch-pack or band. On a simpler level, you could be looking at something as easy to fix as a mis-aligned or mal-adjusted selector cable. Another possibility is a low transmission fluid level. If this is the case, you need to find the source of the leak, not just top up the level, as a transmission is a sealed unit that shouldn’t need topping up." + }, + { + "question": "How much does it cost for registration on my 2022 GWM ute?", + "answer": "The cost can vary depending on what state or territory you live in and in what post-code (regional areas often have lower registration fees than metropolitan areas). That said, according to the QLD Transport Department’s website, that doesn’t apply in the sunshine state.As such, for a full 12 months of registration, including compulsory third-party insurance on a 2022 GWM Ute, you’re looking at $816.55." + }, + { + "question": "What is tow ball weight?", + "answer": "Tow ball weight or tow ball mass or towing ball weight is, in the simplest terms, the amount of downward weight your trailer or caravan applies to the tow-ball of the vehicle towing it.Different makes and models of vehicle will have different limits to how much this weight can be, but in all cases, the limit can not be legally exceeded. Nor should it be on a practical basis, as too much weight on the tow ball is asking for a combination that is dangerous to drive and could easily cause an accident.The tow ball weight limit will have been calculated by the car's manufacturer but, as a rule of thumb in Australia, it's generally 10 per cent of the Aggregate Trailer Mass (ATM weight; with all the gear you plan to carry already loaded on the trailer) being towed (not to be confused with the trailer's GTM which is the load on its own axle when it's hitched up, or tare weight which is the weight of the trailer empty, not in its as-towed, loaded state).Where tow ball weight differs from other rules is that the limit is a double-edged sword: Even if your towing vehicle is rated to tow 3000kg, you might imagine you have a 300kg tow ball weight limit. Not necessarily. See, if the trailer being towed weighs 2000kg, then the tow-ball limit (using that 10 per cent rule again) will only be 200kg. The rule also states that you must use the lower of the two figures if the trailer and tow vehicle have different individual tow ball weight limits.So, even if you have a popular brand of tow vehicle such as a Toyota Prado or Mitsubishi Pajero with a 3000kg towing limit (or even a Ford Ranger with its huge 3500kg towing limit) but one of the modern camper-trailer caravans with low tow ball weight (weighing, say, 1000kg) your effective tow ball weight limit is 100kg. Which is exactly the same as for vehicles with lower outright towing limits such as the Toyota Kluger (2000kg) or the Mitsubishi Outlander SUV (1600kg). In the case of towing caravans with 100kg tow ball weight, you sometimes don't need as much tow vehicle as you might have imagined.Vehicles will have their theoretical tow ball mass limit listed in the owner's manual, while trailers generally have the tow ball limit on their build plate, usually somewhere near the hitch.The importance of getting this right is in terms of stability at speed. Too much tow ball weight and the tow vehicle can easily have its nose pointed at the sky, compromising braking and steering. Too little tow ball weight also suggests a trailer that is tail-heavy, and that can lead to a jack-knife or trailer-sway situation.Sometimes, a raised tow ball is enough to drop the rear of the trailer, so don't assume it's incorrectly loaded, because it might be incorrectly hitched instead.So, how to measure tow ball weight? The best way is to use tow ball weight scales which can be purchased from most camping and four-wheel-drive stores. They're also available at towing equipment specialists such as Hayman Reese, but general hardware retailers like Bunnings are less likely to have anything as specialised as these scales.By placing this under the trailer's hitch and allowing the scales to take the weight, you'll be given a quick, accurate idea of how much weight you're dealing with. The other common tow ball weight calculator is a set of home bathroom scales, but this method is more involved than you might think and isn't as accurate as scales designed for the job.In some cases, you'll find that you simply need a bigger, heavier tow car to make this all work, but there's also the opportunity to distribute the load around the trailer to increase or decrease the tow ball weight. In fact, repacking a caravan is the first trick on how to reduce tow ball weight." + }, + { + "question": "What does ATM weight mean?", + "answer": "Believe it or not, there are multiple ways to measure the weight of a caravan or trailer. And each one will give you a different answer. But it's important to know exactly what you're measuring, because there are some serious legal and insurance ramifications to getting this wrong and trying to tow a too-heavy or poorly arranged load.So let's tackle the ATM abbreviation, or Aggregate Trailer Mass. And what is ATM weight? It's the maximum ATM weight allowable for your fully loaded, as-towed caravan or camper or trailer or boat, unhitched and sitting on its wheels (and jockey wheel).The ATM can be found on the manufacturer's plate (often on or near the hitch or in the manufacturer's handbook for the van). Go beyond this mass and you're in trouble. Even aside from the legal; problems, a caravan that is over its ATM may behave strangely and be dangerous to tow.So how do you work out the actual ATM mass of your van, so you can compare it with the maximum allowable mass? Basically, you need a weighbridge (many councils have a weighbridge at their local tip) and the method involves weighing just the caravan (unhitched from the towing vehicle) with the van resting on its wheels and the jockey wheel. The van or camper-trailer also needs to be fully loaded to measure ATM weight meaning that the water tanks, gas tanks and all of the gear normally carried in the van are on board at the time. Then you take that mass and compare it with the maximum allowable caravan or trailer ATM for that particular make and model.If your weighbridge ticket is lower than the maximum ATM specified by the manufacturer, you're good to go. If the caravan or camper trailer weight is greater than the maximum allowed, you need to lose some of the gear you were going to carry in it to stay safe and legal.The ATM of a towed load is distinct from the GCM which is the total mass of the trailer and the car towing it, and the tare mass of the trailer which is the weight of the empty caravan or other trailer. That's distinct from kerb mass which is the same trailer, but will all manufacturer-fitted water and gas tanks full.Neither should ATM be confused with GTM which is the Gross Trailer Mass and is the weight of the trailer once it's hitched up to the tow-vehicle. Payload is another term you'll hear and this equates to the mass of all the gear you carry in the trailer that isn't part of the trailer itself.ATM vs GTM can be confusing, but they're really quite different measurements. Tare vs GTM is another source of confusion, but if you remember that tare weight is the mass of the empty trailer, unhitched, then you're on the right track.The GTM is also related to Tow Ball Download (or tow ball weight) which is the amount of downward force your trailer places on the car's tow-bar. Again, there are strict manufacturer's limits for this.If you get online, you'll find sites that offer topics such as boat weights and caravan weights explained, as well as subjects like towing weights explained. But be aware that some are better than others and they all have their basis back at the fundamentals we've just discussed. And trust us, this is not a subject on which you can be vague in your calculations." + }, + { + "question": "What's the difference between diesel and premium diesel fuel?", + "answer": "The major difference between diesel fuel and premium diesel is, depending on the brand, a few additives designed to keep the inside of the engine clean. Is premium diesel a guarantee or promise that your diesel-powered vehicle will run better, emit fewer tailpipe emissions or use less fuel? No.Fuel companies are notoriously tight-lipped about what additives go into their 'premium' diesel products. But the best guess is that it's a range of detergents designed to clean soot and other deposits off the inside of the engine. Which means the diesel vs premium diesel comparison is one that you don't really need to think about day-to-day. The best diesel fuel in Australia is the stuff that meets all Australian Standards and is pumped from a clean underground tank.The real measure of a diesel fuel's quality is in its cetane number (similar to petrol's octane rating) which evaluates how ignitable the fuel is when compressed (which is how a diesel engine burns its fuel; there are no spark plugs, ignition relies on compressing the diesel-air mixture).Beyond that, quality is judged by the amount of sulphur and other contaminants in the fuel. So does premium diesel have a better cetane rating than normal diesel? No. So is premium fuel worth it? Not if it's diesel we're talking about.Premium diesel (or super diesel as it's also mistakenly known) is marketed under various brands, all of which suggest a major advantage (like Diesel Plus) while other brands go down the corporate brand route (Caltex Vortex, for instance, tying the product to its higher-octane petrol variant).So, if all this is the case, you can actually make your own premium diesel brew by adding a bottle of detergent additive to your car every few tank fulls. In terms of diesel performance, you won't be missing out, and even though some of these additives aren't cheap, given the average premium diesel price of a few cents more a litre, you might even wind up in front.So, which diesel fuel is best? The one that comes from a clean tank at the lowest possible price." + }, + { + "question": "What does VIN stand for, and what's its purpose?", + "answer": "We've all heard the term, but what is a VIN number? Just for starters, VIN number is like ATM machine. VIN stands for Vehicle Identification Number (so you don't need the second `number'). Fundamentally, the VIN is a vehicle's own individual, one-off identity. No two cars in the world have the same VIN. The VIN allows authorities to accurately identify a car, usually for registration purposes, but the VIN is also frequently used by police chasing stolen cars or attempting to accurately identify a particular vehicle.It's illegal to modify or in any other way alter a car's VIN, and it's also illegal to attempt to apply one car's VIN to another car. Cars, trucks and motorcycles all have VINs these days, and the process of issuing a distinct number to every car in the world began in the 1980s and became a law in Australia in 1989 for all new vehicles.Distinct from an engine or chassis number (actually, replacing the traditional chassis number) the VIN on most cars is stamped into a metal part of the car's structure and is also attached to the car on a small, metal plate that is often located under the edge of the front windscreen.Your owner's manual will have direction on how to find the VIN on your particular car.A 17-digit number, the first three letters or numbers can be decoded to tell you where the car was built, and by whom. The next eight give a rundown of the model and trim level as well as what engine was fitted at the factory. The last six numbers will be the actual car's individual serial number (usually it's numerical place in the entire build of that make and model).You can use online VIN decoders such as Vincoderz to do a VIN check to learn the original specification of your car. You simply type your VIN into the website and it will offer up the relevant information. Best of all, many of these VIN lookup or VIN decoder sites offer a free VIN number check.Once you've tackled such a database, you can then break down the info to learn the specs of your car. That way, you can tackle questions such as what model is my car, really; a common question once a car is a certain age and has been modified.The other really handy use for a VIN is that it's a great reference when you're ordering replacement or service parts. By quoting the VIN, the parts retailer will be able to cross-check the part numbers you're ordered with that number to make sure they're the right ones." + }, + { + "question": "What does the check engine light mean?", + "answer": "Modern cars have literally dozens of sensors around them to ensure that the engine is running safely, efficiently and not contributing unnecessarily to the car's tailpipe emission. If anything goes wrong with either the engine itself, or those many sensors, the check engine light on the dashboard can be triggered.Think of it as a malfunction indicator lamp or an engine warning light, but don't ignore it. Th big question of course, is what does the engine light mean? Usually, it will be seen as an orange or yellow pictograph of an actual engine (as imagined by interior designers) and it means that something isn't right.In the old days, cars had a limited range of warning lights, usually covering the oil, oil pressure and coolant temperature. But as the car became more and more electronically controlled (and efficient as a result) a need was seen to monitor all those controls and system. Ultimately, laws were made that forced carmakers to monitor these systems and to notify the driver – via the check engine light – if there was a problem at any point in the car.As for what could cause the check engine light to come on, there are hundreds of possibilities. Perhaps it's a stretched cam-chain that has allowed the engine's crankshaft and valves to become out of synch (at the worst) or maybe it's just a sensor that reads the exhaust content that has stopped working (not so serious).The point is, that single little malfunction indicator light covers a whole range of possible issues, some major, some minor, but all of them worth checking out when the little engine icon lights up on the dash. By the way, the icon won't usually be a flashing on and off warning, it'll just light up and stay lit until you do something about it.It doesn't matter whether you drive an SUV like a Holden Captiva, or a conventional hatchback like a Ford Focus. Even owners of traditionally reliable brands like Subaru ad Toyota have seen this warning light.So what do you need to do when the light flicks on? You don't need to stop driving the car. If there's a bigger problem, the car will itself go into limp-home mode or stop itself, so the check engine light is not an instruction to drop everything. But it does mean there will be a mechanic in your future, because the only way to know what the precise problem is is to have the car electronically scanned.This involves hooking the car up to a computer so that it can have a conversation - computer-to-computer. Once that's done, the results can be decoded and a mechanic should be able to figure out what needs attention or replacing.Ignoring the light means you might eventually do more damage to the car or, at the very least, be using more fuel than you should be and spewing out more emissions. There's one other reason not to ignore the check engine light, too; it's actually a roadworthy fail if the light is illuminated." + }, + { + "question": "I have been away and on returning my 2018 3.2 Mazda BT-50 auto is making a clunk noise when going into drive or reverse.", + "answer": "The first thing to do is take a look at where the car was parked. You’re checking for a pool of transmission fluid that has leaked out over time while the car has been stationary. A low of fluid can cause all sort of problems in an automatic transmission, including the one you’re experiencing.However, the transmission in this vehicle is well known for noises when selecting gears from Park, particularly after it has been sitting for a while. The problems were usually traced to the valve body of the transmission and some valve-body assemblies were replaced as part of a technical program conducted by the manufacturer.The catch, though, is that the service bulletin involved suggested that only transmissions in cars built up to 2014 were affected, and since your car is a 2018 model, it shouldn’t have the same problems. But it wouldn’t be the first time a problem thought solved by a car-maker has resurfaced in subsequent models." + }, + { + "question": "I have a 2009 Ford Falcon, and a red triangle warning light has been coming on the dash.", + "answer": "The triangle symbol is universally used in the car world to suggest a problem. So, more universally, is the colour red. The combination of these is a sign that something, somewhere in your car, all is not well. Actually, on that model Falcon, the warning triangle will be lit as a yellow light for mild problems, and only switches to red for a major issue. Which is what you clearly have. This could be a major safety issue, so don’t ignore it.You can either have a workshop or Ford dealer check this out for you, but the first step is to press the 'SEL' button which should take you to an information screen with more details about what the car thinks is wrong with itself. After that, it’s an electronic scan to home in on the problem." + }, + { + "question": "My 2021 Kia Seltos two-litre pings when pushed. It does it in all drive modes...", + "answer": "I would reject the assertion that all modern engines ping because they run lean. Pinging (or detonation or pre-ignition, call it what you will) is a symptom of a problem (usually with the ignition timing or fuel mixture) and it’s not something you should expect to hear. Over time, continued pinging will damage the engine’s internal components and then you’re faced with a huge bill instead.The knock sensor should detect the first signs of pinging (even before you’ve heard it) and adjust the engine’s ignition curve (generally) to stop it happening. So, either the knock sensor’s not working or the computer that is supposed to control the engine’s settings isn’t operating correctly. The fact that a tankful of 98RON fuel stops the problem suggests that the engine settings are off.Kia recommends normal 91 RON ULP for the Seltos and says that E10 fuel is also compatible with the vehicle. So there should be no need to buy the more costly 98 RON stuff just to prevent the engine pinging. Your vehicle is still well and truly under warranty, so make it Kia’s problem to fix it. And don’t be fobbed off by `they all do that, Sir’." + }, + { + "question": "I have a kerosene-like smell coming from my 2006 Toyota LandCruiser exhaust when I am idling.", + "answer": "For a start, you can rule out the Diesel Particulate Filter (DPF) as the culprit as these weren’t fitted to the LandCruiser until many years after 2006. Nevertheless, if there’s a smell of anything when the vehicle is idling, there’s either something wrong with the mixture the engine is burning or there’s a leak in the exhaust system somewhere.Since the problem has suddenly occurred, it’s probably the latter and you need to check all the joints in the exhaust system, the system itself for rust holes or damage, and even the turbocharger plumbing which can become loose and allow a leak.So why do you only smell it at idle? Simply that when the vehicle is moving, the movement of air around the vehicle is whisking the fumes away. When you stop, the fumes `catch up’ with the vehicle, and you can smell them. This needs to be checked out as exhaust fumes can be very dangerous to humans, up to and including carcinogenic." + }, + { + "question": "What would be your recommendation when buying a small new car for teenage children learning to drive?", + "answer": "The popular MG3 is the model you’re referring to and you’re right; it hasn’t been locally crash-tested. But it does lack some important safety gear. Enough, we reckon, to knock it off your short-list. The MG lacks, for instance, important driver aids such as autonomous emergency braking, blind-spot monitoring and lane-keeping assistance, nor can these features be had by spending more on a fancier version.Which leaves us with your other two choices, the Hyundai i30 and Kia Rio. Even then, you’ll need to option up beyond the base-model to get (some of) those safety features, but these are not expensive cars to begin with, so the jump might not be as bad as you think.The other car to consider would be the SP Pure version of the Mazda 2. At $23,690, it’s not over-priced but it does have low-speed (up to 30km/h) autonomous emergency braking, blind-spot monitoring and lane-departure warning as well as rear cross-traffic alert.And a manual transmission? The MG 3 no longer offers one, both the Hyundai i30 and the Kia Rio are available with a six-speed manual option. The Mazda 2 Pure SP is automatic only, but you can get a six-speed manual on the base-model Mazda 2.I agree that youngsters taught to drive a manual car tend to be better drivers, but that’s not a universally held view these days. And the fact is that most young drivers will never be presented with a clutch pedal in the future, raising the question of why learn in the first place? The reality is that learning to drive a manual car gives you extra mechanical awareness and extra ability to multi-task behind the wheel." + }, + { + "question": "Can I use E10 fuel in my 2003 Ford Falcon BA 4.0-litre?", + "answer": "As fuel prices continue to spiral upwards, the idea of using the slightly cheaper E10 (petrol with up to 10 per cent ethanol content) becomes more attractive. Unfortunately, not all cars can run on E10 with that ethanol component causing damage to other parts of the fuel system and engine.But in the case of a 2003 Ford Falcon, it’s good news. Your car is E10 compatible and using e10 will not adversely affect the vehicle in any way." + }, + { + "question": "I have replaced an auto transmission on my 2012 Ford Ranger after only 120000kms. Is the transmission likely to go again?", + "answer": "Transmission problems are not unheard of in the Ranger and problems usually stem from either the oil-pump gears wearing or problems with the valve body. If caught early enough, sometimes these problems can be fixed without changing the entire transmission, but in your case, it sounds like the wear or damage was terminal.If the transmission was to fail again in another 120,000km, would you spend another $6000 on a vehicle with 240,000km on its odometer? That’s the real question here, and given the price of second-hand dual-cab utes, maybe you would. The option would be to sell the vehicle now, using the brand-new transmission as a major selling point. If the thought of another transmission failure is keeping you awake at night, then that’s one option.Also, talk to the workshop that fitted the new transmission and ask if the replacement unit was fitted with updated mechanical parts that are likely to reduce the chances of the same problem happening again. Often, the industry develops these improved bits and pieces as a reaction to common failures and faults. If the replacement unit is better than the original, maybe it’s worth persisting with." + }, + { + "question": "I have a Mitsubishi Pajero GLX-R. The vehicle is running well except when tank reaches 1/4 full...", + "answer": "Perhaps the clue here is that the problem only occurs when the fuel level reaches one-quarter or less. That suggests that there’s a problem with the fuel pick-up in the bottom section of the tank. Typically, this will involve a split in the fuel pick-up line.When the tank is full of fuel, fuel covers the split, allowing the pump to pick up fuel normally. As the level falls, the split is exposed and suddenly the pump is sucking air instead of fuel.Alternatively, your problem could be bleed-back of the fuel pressure when the car is parked, but that would potentially affect things regardless of how much fuel was in the tank at the time. Unless the bleed-back is being caused by the split we’re talking about, in which case you’re back to square one. Either way, it would be wise to check pump pressure and delivery rate (litres per minute) to see that the pump itself is working properly and at correct capacity. Don’t rule out something like a blocked fuel filter, either, which can seriously reduce the flow of the fuel to the engine; critical in any cold-start situation." + }, + { + "question": "My 2015 Holden Colorado selects reverse without a problem, the reverse camera comes on, but the tail lights don't light up when I hit the brake pedal...", + "answer": "Failures of brake-light switches is quite common in modern cars. This is the tiny switch that is located either on the brake pedal itself or somewhere near the brake master cylinder that senses when you’ve applied the brakes and switches the brake lights on to warn following vehicles that you’re slowing.In the Colorado’s case, the switch is located on the brake pedal, so you’ll need to locate the old one and replace it with a new unit. Most mechanical workshops can do this quickly and cheaply, but if you want to tackle it yourself, the replacement switch can be bought at a parts store or online." + }, + { + "question": "When fitting four new tyres on my 2018 Holden Colorado, I was told it needed new suspension fitted, because the wheel alignment was out and could not be adjusted...", + "answer": "It all depends on what parts of the suspension the workshop is telling you is worn out. If the strut tops or suspension-arm bushes are worn out, or there’s a problem with the ball-joints or tie-rod ends being too worn, then there’s certainly the chance that there’s insufficient adjustment within the system to return your wheel alignment settings to their correct spec. Even a worn out wheel bearing can cause all sorts of wheel-alignment issues.Just because you haven’t felt the problem, doesn’t mean it isn’t there. These issues develop gradually and we don’t always notice the small changes week to week until they become a bigger problem.If, however, you genuinely think the tyre shop is trying to rip you off, you can have the car independently inspected to see if you’re being told the truth. Your state motoring club should be able to help here. Sadly, some of the bigger car-repair retailers have been caught loading up a customer’s repair quote in the past, and consumers need to be on the lookout for these bogus `faults’ that will be added to the bill. We’re definitely not tarring all big chain retailers with the same brush, but it’s something to be aware of." + }, + { + "question": "Do you know of any single-cab utes that have an anchor point you can recommend?", + "answer": "Since the safest seat in any vehicle is the centre position in the rear seat, any vehicle that will be regularly carrying around kids in child restraints really should have a proper rear seat. If you can afford it, a dual-cab ute with side-curtain air-bags that protect rear-seat occupants is also a good idea.In Victoria, for instance, children under four years of age must travel in the rear seat. Between four and seven years, they can travel in the front seat of a single-cab ute with the appropriate restraint, but it’s not recommended. In utes without an anchor point, that child can only be seated in a restraint designed to work with no top tether strap.The letter of the law might be different in your state, but these are common sense guidelines." + }, + { + "question": "Do you know what the best tyre type is for a 2018 Mazda 3 and an idea of the cost?", + "answer": "There are lots of really good choices in tyres for popular models such as the Mazda 3. You can shop online and find cheap tyres, but a much better idea is to actually contact (or visit) a tyre shop who will be able to guide you according to what you want from the tyres.Some tyres have better life, some offer more grip, some are aimed at fuel efficiency, others are designed to run quietly and some are sold entirely on price. Some tyres will combine some of these traits, while others will be quite focussed on their priorities (performance tyres, for instance, often trade off lifespan and quiet operation for ultimate grip).So talking to a person who sells and fits tyres every day, is a good place to start. Listen to the advice and proceed from there. There’s no need to ignore some of the Chinese brands these days, either; some of them are quite good and offer a good balance of performance and price. Most tyres are made in China today anyway, even if they’re a familiar brand. Speaking of price, expect to pay around $100 to $150 for a good quality tyre and don’t forget to have them balanced and the car’s wheel alignment checked at the same time. A good tyre shop can do all of this in the time it takes you to do your shopping and can offer advice that an online retailer simply can’t.And don’t forget that car tyres remain a great example of the notion that you’ll only get what you pay for." + }, + { + "question": "Will parts from a 2007 Ford Focus interchange with my 2003 Ford Focus SE?", + "answer": "You’re talking about two distinct models of the Ford Focus, so if there’s any interchangeability it won’t be much. Perhaps there would be some mechanical parts in terms of the engine, but the 2007 model was a physically larger can than the original (2003) so even things like the suspension units and brakes are unlikely to be interchangeable.As for body panels and interior fittings, I doubt there’d be any interchangeability at all. The later car had different panels and the interiors were also completely different. Changes to styling also mean that headlights, tail-lights, glass and even detail things like door handles would not be interchangeable." + }, + { + "question": "I own a 2010 Holden Cruze. I have an issue with the transmission. The gear is not shifting properly causing high rpm...", + "answer": "This model Holden Cruze is well known for transmission failures. Symptoms include the inability to select gears, a complete loss of drive or, as you have noticed, flaring in the gears. Unfortunately, this often mean the entire transmission is unserviceable.Holden did extend the transmission warranty on these cars to five years or 150,000km, but even at that rate, your car would still be well and truly out of warranty. The first step, however, is to have the car scanned to see if the computer throws up any transmission-fault codes which could tell more of the story.In some cases, these cars also experienced failed transmission coolers which allowed the transmission fluid and engine coolant to mix. If that’s the case, you might be able to get away with replacing the radiator, but historically, many of these cases also caused the transmission to fail." + }, + { + "question": "How do I get my digital speedo showing on my 2016 Nissan X-Trail? What settings do I need and what procedure do I follow to show my digital speed?", + "answer": "From what I can see in the owners’ manual, the X-Trail has the ability to display the vehicle’s current speed as part of the trip computer’s read-out. By scrolling through the various pages offered by the computer, you should be able to find one that gives a readout of current and average speed.Later model X-Trails had a proper digital speedometer, but the trip computer version is the best you’ll get in this model." + }, + { + "question": "Do you think owners of Nissan CVT cars like the Pulsar should create a class action for all the out of pocket repairs on cars doing less than 100,000 km but more than three years old?", + "answer": "The CVT transmission has haunted many a car-maker over the years and just when another car-makers thinks they’ve got the tech nailed, along comes another series of failures that makes consumers think again.Late last year in the USA, Nissan paid out a US$277 million settlement for a class action brought by owners of its CVT-equipped cars, so there’s certainly a precedent for this. However, don’t assume that US and Australian consumer law are the same – they’re not. The lawsuit, meantime, accused Nissan of knowing about the fault for years and doing nothing. Nissan, while admitting no wrongdoing, agreed to pay the claims.The viability or otherwise of a class action legal case is not the sort of advice Carsguide dispenses. You would need to talk with a law firm specialising in this type of litigation and then weigh up the costs and potential benefits, bearing in mind a win is no certainty in these cases." + }, + { + "question": "Hyundai Australia is not covering the engine repair cost in my car, I have been quoted $9000 to fix it... Can you offer any advice?", + "answer": "These engines definitely did have a reputation for piston slap and ticking noises and this could easily have led to the cylinder scoring you’re complaining of. But you haven’t told me how many kilometres the engine has covered. If it’s a lot, then Hyundai’s stance is a bit easier to understand, since the engine may have been suffering normal wear and tear (which can include the same symptoms).Carsguide’s normal advice would be to contact Hyundai’s customer service department, followed by the ACCC. But since you appear to have tried this, I’m not sure where to go next. Certainly, a $9000 repair bill is likely to be as much, or more, than the car is worth, so maybe a second-hand, tested engine from a parts recycler will be a cheaper option than rebuilding what you have." + }, + { + "question": "I would like to know what type of diesel I should run in my Hyundai ix35?", + "answer": "Premium diesel fuel seems to be one of those things that marketing departments, rather than engineering departments, have invented. It enables the fuel companies to charge you more for a product that is allegedly better, but nobody really knows why Premium diesel is an advantage.At best, Premium diesel will have a few extra additives to help keep the engine clean inside, so maybe running a tank of Premium every now and then isn’t a bad idea. It won’t hurt. But don’t be fooled into thinking that your car will perform better in any meaningful way by switching exclusively to the more expensive Premium brew.This is, of course, the opposite of Premium unleaded petrol which, depending on the car, can be a difference between happy motoring and expansive engine damage." + }, + { + "question": "I have a Mazda BT-50 2013 it has a diesel engine, however I am having a starting issue whenever the engine gets hot.", + "answer": "Probably the most common cause of difficult hot-starting in a diesel engine is wear in the fuel pump. If the pump can’t generate the correct pressure due to wear, which is exacerbated by heat, then it may not generate the pressures required to operate the fuel injectors.This particular engine has a fuel pump which has been known to wear and allow the fuel inside it to overheat, causing the vehicle to go into limp-home mode. But the engine (and many others like it from other brands which use common-rail injection technology) are also notorious for wearing out their fuel injectors over relatively low kilometres. Worn injectors could also be a cause of difficult hot starting." + }, + { + "question": "Do you know what fuel types my MG3 Core will run best with?", + "answer": "There has certainly been some confusion over this with some MG dealers telling owners that 95-octane fuel was necessary. But it seems MG Australia has now confirmed that the car will be happy on 91-octane fuel, so that’s good news for you and your wallet." + }, + { + "question": "I have noticed the paint has started chipping off the tray of my 2021 Toyota LandCruiser 70 Series. I can see that this is due to no undercoat. What should I do?", + "answer": "It’s probably a bit hard to be certain just from looking that there’s a fault of that nature with the paint. Sometimes the individual coatings that form what we call paint are hard to see as those individual layers aren’t always obvious and are chemically bonded to each other. But I would say that a paint specialist (such as a panel shop) should be able to judge whether there’s something awry.If the actual paint is at fault, then the problem becomes a warranty issue with either Toyota (if it’s a genuine tray) or the manufacturer that supplied the tray. That is, of course, if the paint hasn’t been chipped by actually using the vehicle as intended, at which point it would probably be deemed normal wear and tear." + }, + { + "question": "I intend to leave my 2012 Toyota Yaris in the garage while I am elsewhere in Australia for three months. Is there anything I need to do?", + "answer": "If you were leaving the vehicle standing for a whole year, this would be a bigger problem, but I don’t think three months of inactivity would be too harmful to the car. Plenty of people (particularly Victorians) were forced to lay up their work cars during Covid restrictions, and I haven’t heard of mass problems as a result.You’re already ahead of some of those folks by having a garage in which to store the car, but there are also a few things you can do to reduce the impact of not moving for three months. Make sure the tyres are inflated to the correct pressure (to avoid flat posts when you return) and fill the fuel tank to reduce the chance of moisture forming in the fuel system. Wind the windows up but leave the bonnet catch undone so you can access the battery when you return.You can also disconnect the battery but if you do, you’ll have to reprogram or re-code the radio when you return. A better way is to leave the car hooked up to a quality battery trickle-charger. Make sure you use one that is heat and fault-protected.An even better plan of attack is to organise a trusted friend take the time to drive the car for you every few weeks. Provided they get the car up to operating temperature each time, it should be ready for action when you return." + }, + { + "question": "Is the number of kilometres travelled a determinant of a vehicle's selling price? That is, would a car with lower kilometres command a higher selling price?", + "answer": "The distance travelled by a car has a major and direct effect on its selling price. There are other factors such as overall condition and the car’s service history which acts as proof that it’s been maintained properly. But on balance, two cars with identical histories and in identical condition, will have different values if they have travelled different distances.Modern cars are much more reliable and long-lived than ever before. Advances in metallurgy mean engines and other mechanical parts have longer lifespans, and better materials and engineering precision mean the bodies and interiors tend to last longer, too. Even paint has come a long, long way. So there’s an argument that, for modern cars, distance travelled is less of a concern, but it’s still a big element in how the trade will value a particular car. There are also psychological triggers, too, and many car owners will try to sell a car just before it reaches 100,000km (as an example) when, in fact, the car still has a lot left to give. It’s a bit of a hang-over from a time when 100,000km was considered the average lifespan of some popular cars.It’s also important to take each car on its own durability merits. A small hatchback with 300,000km on its odometer might rightly be regarded as just about worn out, while something like a Toyota LandCruiser with the same mileage is considered barely run-in and will still command a huge price, provided the other factors (condition and service history) also stack up well." + }, + { + "question": "I am changing over my old Navara D22 and considering a Ssangyong Musso Ultimate. Should I take a risk on a Musso?", + "answer": "My experience has generally been that Ssangyong is a brand with decent reliability. Many people think it’s a Chinese brand, but it’s actually a South Korean company. And when you look at the other South Korean car-makers we see here – Hyundai and Kia – you can see that the country makes some fine vehicles with great reliability and durability.You’re right about that warranty, too; at seven years of factory cover, it’s one of the best (if not the best) in the business. You’re also right about the relative value-for-money equation. The Ssangyong seems like a lot of vehicle for the money.Perhaps the only thing that might make you think twice would be the supply of spare and service parts. That said, in 2022, that problem is afflicting a lot of mainstream companies and volume sellers as well as the smaller brands. And from what I can gather, this problem is a bigger one for the Chinese brands than some of the others.A Musso has a towing capacity of 3500kg (with a braked trailer) so a 1200kg caravan should not trouble it one bit. Take the Musso for a test drive and decide for yourself, but we reckon, after a D22 Navara, you’ll be amazed at how good a modern dual-cab ute can be at this price-point." + }, + { + "question": "On my 2003 Ford Focus the rev counter, speedometer and temperature gauges only work on and off...", + "answer": "Our first suspicion would be a bad earth somewhere on the vehicle. Dashboard faults are very often the result of a poor earth contact and the symptoms you describe are spot on for that very problem. So go around the car and check all the earthing points form the battery to the body of the car.You could also be dealing with a broken solder in part of the circuit-board that controls the dashboard, too. A good auto electrician will be able to test the circuit for breaks and bad solders and repair them quite cheaply. Ultimately, though, the cost of this repair will be determined by how much of the car has to be disassembled to remove the circuit-board." + }, + { + "question": "I have issues with the gearbox in my 2011 Triton 4X4 manual diesel. I can change up through gears first to fifth but can't go from fourth to third.", + "answer": "This sounds like a classic case of worn synchromesh rings inside the gearbox. These rings are designed to make smooth, easy shifts between gears but as they wear (or even break) they lose that ability and the gears become difficult to change. It’s also common for this problem to be worse on downshifts compared with upshifts which is why you can shift all the way up to fifth, but have trouble coming back down through the gears.My money is on third-gear synchromesh being your problem. By shifting from fourth back to second and then third, you’re effectively `borrowing’ the second-gear synchromesh to soften the shift into third.Unfortunately, the fix is a gearbox rebuild. But before that, it would be worth changing the oil in the gearbox and checking out a gearbox additive that helps with shifting feel and smoothness. If that makes a difference, great, but you may still ultimately be looking at a new or rebuilt transmission.The other thing to know is whether the gearbox is reluctant to select reverse gear with the engine running. If it is, you might instead be dealing with a worn clutch which is much cheaper to replace." + }, + { + "question": "Is it worth getting the engine replaced in my 2002 Nissan Patrol?", + "answer": "If you still want to drive a proper off-road four-wheel-drive, then maybe fixing what you already have is the wise way to go. Supply crunches and high demand have seen the prices of second-hand four-wheel-drives skyrocket. You might be in for a shock when you check the prices of second-hand replacements.Beyond that, it comes down to the overall condition of the rest of the vehicle. Off-roaders are big, heavy and sometimes complex machines and if the rest of the mechanical package isn’t in good condition, fitting a new engine will only attend to one of the vehicle’s ongoing cost-centres." + }, + { + "question": "I have a Mitsubishi Triton MB with around 80,000km and full service history, after it was towed to the Mitsubishi dealership, they told me there was an issue with engine oil sludge...", + "answer": "Sludge build-up in oil is definitely an engine killer. But with a full and correct service history, this really shouldn’t happen. That it does, is possibly down to long service intervals (driven by consumer demand for less maintenance and down time) and possibly even the way the vehicle is used. If it’s worked hard (towing, for instance) in high ambient or dusty temperatures, then sludge can build up as a natural result. The way a modern turbo-diesel recirculates some of its exhaust gasses also mean soot can combine with oil vapours from the crankcase to cause a build-up of black gunge, and that’s not good either.I’d be keen to see what the oil analysis shows. If the oil was lacking some of the additives it needs to keep a diesel engine clean, then that may show up.If you can prove the service history to Mitsubishi’s satisfaction, I’d be asking for some kind of help in the cost of repairs. Whether or not the company plays ball is debatable, but it would definitely be worth a try with low mileage like this and documentation of correct servicing for all of its (short) life. If the vehicle is still under the factory warranty and you have a full service record for it, then it’s pretty clear you have a valid warranty claim, barring any negligence or mis-use on your part." + }, + { + "question": "Do you know where the petrol filter is located in my 1999 Ford Fairlane?", + "answer": "The main fuel filter for this vehicle will be under the car, approximately beneath the part of the floorpan where the rear seat is located. The filter will be an inline unit and to remove it you need to remove the fuel line from each end of the filter and undo the bracket that holds the filter in place.But here’s a warning: Often, there will be residual pressure inside the fuel line that may cause fuel to spray everywhere when you disconnect the lines. So wear eye protection, or de-pressurise the fuel system by removing the fuse for the fuel pump and cranking the engine a few times before disconnecting the filter." + }, + { + "question": "My Bluetooth button is not working either on the head unit or on the steering wheel in my 2020 Suzuki Swift...", + "answer": "Since the Bluetooth is refusing to respond to either the head unit or steering wheel controls, it’s likely to be a problem with the unit itself, rather than a simple switch failure.In any case, your car is still under factory warranty, so take it back to the dealership and make it Suzuki’s problem. Sometimes these units can be reset by disconnecting the power to them for a period of time, but unless you know the factory procedure, you’re flying blind. Back to the dealer." + }, + { + "question": "Is it wise to buy a 2008 Nissan Patrol with an overhauled engine?", + "answer": "Four-wheel-drives like the Patrol tend to do big mileages, so you often see them advertised with overhauled or reconditioned engines. That’s not a problem provided the work has been done properly and quality parts used.But you also need to talk to the seller and determine exactly what they mean by `overhauled’. A true overhaul will have included reconditioning the cylinder head, boring the cylinders, new pistons, new bearings, rings and even things like a new water pump and fuel pump. The receipts form the rebuild will tell the full story.Our bet would be on the car you’re looking at having had a piston failure (number three or four piston) which was too common on the ZD30 engine. At which point you need to find out whether the engine was completely rebuilt, or simply had a new set of pistons and a new turbocharger fitted." + }, + { + "question": "I tried to turn on the white LED lights in my 2016 Nissan Pulsar and they're not working...", + "answer": "I’ll assume you’re talking about what Nissan calls the Pulsar’s `Accent Lights’ which are fundamentally LED daylight running lamps. I have heard of these failing, and the cause was a poorly soldered connection which should be pretty easy for an auto electrician to put right.Finding the fault will involve checking for power at the lights and then working backwards to the switch to see which component is not playing. Even though they’re LEDs, trouble-shotting is no different to any other electrical component that appears to have lost power. Again, a good auto sparkie should be able to figure it out." + }, + { + "question": "I am looking for a more economical SUV/hatch. I'd appreciate your advice on what make/models you would recommend?", + "answer": "The newer the car, the more economical it’s likely to be in the real world. If you’re chasing outright fuel economy (and that’s a powerful argument with current fuel prices) then a conventional hatch is likely to be a little more frugal than an SUV of the same size thanks to the latter’s higher ride height (for reduced aerodynamic efficiency) and chunkier tyres.A CVT transmission arguably offers a more efficient solution, but not everybody likes the way a CVT feels to drive. The other choice to make is whether to go petrol or diesel or even hybrid.Since you’re driving is largely suburban, I reckon that rules out a diesel as you’re likely to have ongoing issues with the vehicle’s emissions control system which won’t appreciate that sort of use. Diesels are better for country running, and that’s just the way it is. A diesel car is also likely to cost a bit more to service over the years.That leaves petrol and it’s a fact that the newer petrol engines are a lot closer to diesels in terms of outright fuel economy. But if you really want to save fuel costs in a suburban car, then a petrol-electric hybrid is the solution. These will cost more to buy, but with 40km a day, you’ll probably get that money back in a reasonable timeframe.Look at the South Korean makes (Hyundai and Kia) as both brands have a large range of SUVs and still – unlike some brands – still bother with conventional hatchbacks. Check out Toyota, too, which has a good history in hybrid small cars." + }, + { + "question": "I live opposite the ocean without a garage. What mid-sized SUVs can you recommend that are fully galvanised?", + "answer": "The reality is that, in 2022, a car maker that can’t make a car that can be parked in a seaside suburb without corrosion setting in, doesn’t deserve to sell you a car at all. If you look closely at the fine print of a modern car’s specifications, you’ll often find that even though the car is covered for five, six or seven years, it will also carry ten years of warranty against corrosion perforating the body.Older cars were notorious for rusting, but modern galvanising and coating techniques and products have reduced this to the point where you shouldn’t need to worry about rust taking hold in the first decade at least. It’s different in Europe where the authorities apply salted grit to the roads in winter to reduce accidents. This grit is very corrosive and can eat through a car’s metal skin and inner structure in no time flat. But in Australia, this doesn’t happen.Beyond that, you can ensure that the car is kept clean (washed regularly) and you can consider applying a coat of quality wax to the paint to give it an added layer of protection. And when choosing a particular make or model, ask the dealer if there’s a corrosion-protection limit for added peace of mind." + }, + { + "question": "I tried to buy a new set of the specified, run-flat tyres for my 2015 Mercedes-Benz C-Class C250. None will be in stock until June...", + "answer": "You don’t have to fit run-flat tyres to your car, but it can be a lot more convenient. A decade or so ago, it was quite common to replace run-flat tyres with more conventional tyres as the ride quality of run-flats was relatively poor. These days, that isn’t the case to the same extent, and run-flats have come a long way.But if you can’t get them in the correct size, then you have a problem that can be solved by fitting conventional tyres of the correct size, speed rating and load rating. A tyre shop should be able to sort this out for you.The catch, of course, is that a conventional tyre won’t get you home if it deflates for any reason (as a run-flat is designed to do). The knock-on problem there is that a car designed for run-flats will not only not have a spare tyre, it won’t even have a physical space to put one. The solution then is to find a repair kit of the type found in many cars today. This amounts to a tin of repair solution which is added to the tyre through the valve and the tyre reinflated with the attached compressor." + }, + { + "question": "What is your advice on what the maximum weight/capacity I can carry/load on the roof of my 2016 Ford Territory?", + "answer": "This will come down to what roof-rack system you choose. Good quality brands have load limits of 80 to 100kg, and that’s a fair bit of weight to be placing up high on the roof of an already high vehicle like the Territory. By using all that capacity, you’ll be moving the vehicle’s overall centre of gravity and that can have an effect on handling and stability, particularly in a cross-wind. You’ll also use more fuel even when the roof rack is empty. The rule of thumb is to always put the lightest gear on the roof." + }, + { + "question": "I have a Daihatsu Sirion GTvi with an ABS warning light that continually lights up.", + "answer": "If the ABS and overall braking system is working properly, then the warning light you’re seeing is probably being caused by a sensor or part of the electrical circuit involved in controlling the ABS. An electronic scan of the car’s on-board computer should give you an insight into what’s wrong and you can work forward from there. Simply replacing bits and pieces in the hope that they fix the problem is often a very time and money consuming way to go about this. Most workshops will be able to scan the car and interpret the fault codes." + }, + { + "question": "Do you know the best way to tighten up the clutch on a 2008 Fiat 500 Ritmo sport?", + "answer": "The Fiat Ritmo is a pretty rare car here, having been on sale for only about two years and failing to inspire much interest from Australian car buyers.As far as the clutch goes (and the Ritmo was only sold here in manual form) I believe it uses a hydraulic actuation. On conventional hydraulic systems, there should be an adjuster somewhere down near the slave-cylinder which varies where it acts on the clutch fork. By altering this setting, you effectively change the distance the fork travels and, therefore, introduce more or less movement into the clutch itself. But the Ritmo uses a concentric slave cylinder which lives inside the bell-housing and is not adjustable nor serviceable without removing the car’s gearbox.That would make the Ritmo’s clutch self-adjusting. Either way, when the system has run out of adjustment, that usually signals that it’s time for a new clutch assembly as the clutch itself is worn beyond the point of serviceability.But, before you worry about any of that, check that the clutch master cylinder contains the correct level of clutch fluid. If there’s a leak in the system, the clutch will not disengage properly. If your problem is one of the clutch slipping, then it’s more likely you have an actual worn out clutch." + }, + { + "question": "My 2014 Nissan X-Trail is jerking in fourth and fifth gear at 2000rpm...", + "answer": "The CVT transmission in the X-Trail has caused plenty of owners problems over the years. Jerking or shuddering is usually down to one of two things: Either the metal belt inside the transmission which provides the drive is worn and is slipping, or; the transmissions valve body is faulty and needs replacement. Either way, it’s a fairly major repair.But what you haven’t told me for certain is that your car is, indeed, a CVT-equipped example. In the off-chance that your car has the much rarer conventional manual transmission, then the problem is more likely to be something wrong with the engine that is causing the problem at a particular engine speed (2000rpm in your case). Changing the plugs is a decent first step, but in the longer term, you’ll have more success by having the vehicle scanned and seeing what fault codes are thrown up by the car’s computer." + }, + { + "question": "I recently bought a 2002 Volkswagen Caravelle. Now the automatic transmission won't select third or Drive...", + "answer": "A modern automatic transmission is an incredibly complex piece of equipment and failure to select gears can be anything from low fluid level to broken clutches or bands, right through to a problem with the valve body.A trip to a transmission specialist will probably be worth the investment, if only to rule out the cheap fixes from the potentially expensive ones. As you’ve already discovered, changing random parts in the hope that the problem will disappear is a fast way to empty your wallet and still have a faulty car.The first thing to do, however, is to check the fluid level in the transmission. This is often overlooked, but can produce the symptoms you’re seeing." + }, + { + "question": "I'd like a similar sized car to my Holden Captiva. I'm prioritising reliability and low cost of parts/servicing. Any suggestions?", + "answer": "Mid or medium-sized SUV buyers are absolutely spoiled for choice right now. Pretty much eery car-maker form the budget brands to the high-end marques has a range of SUVs in a size to suit anybody.Many have very frugal turbo-diesel engines but, for many owners out there, the petrol variant is the one that makes most sense. And even if you’re not worried about fuel consumption, the planet will be pleased to know that most modern SUVs are actually very frugal at the pump compared with their counterparts of just a few years ago, your Captiva included.If your priorities are reliability and running costs, then maybe a visit to a Hyundai or Kia dealership might be in order. Both brands have plenty of SUVs to choose from, including diesel, petrol, hybrid and even electric versions thereof. They both also offer an industry-leading factory warranty, and capped-price servicing is another big selling point.I’m not sure what your experience has been with your Captiva, but if you’ve had a similar run with that of many, many owners, just about any new SUV will be more reliable than the Holden." + }, + { + "question": "I have a Izuzu MU-X with which I tow a full-sized caravan. Isuzu does not recommend or advise the use of a Weight Distribution Hitch (WDH). Do you have any advice?", + "answer": "I presume your MU-X is a first-generation model, not the second-generation that launched in mid-2021? The latter is engineered for a WDH, but the former is not.Many people think a Weight Distribution Hitch (and also known as load levelling bars) will alter a caravan’s level or otherwise. But the truth is that these are really only designed to transfer some of the tow-ball loading to the tow vehicle’s front axle. `Level riders’ as they are known are more of the same. Many car-makers do not recommend or even permit the use of these hitches, so Isuzu is hardly alone there.The problem you face in using them in direct contravention of Isuzu’s own advice is that, if there is a problem on the road, you might find your insurance company will attempt to disown you on the basis of having ignored that official advice." + }, + { + "question": "I am looking to upgrade my 2017 Toyota Camry Atara SL. After many hours of research, I found the 2021 Hyundai Tucson Highlander very attractive. Is $6000 more for a diesel engine worth it?", + "answer": "The extra purchase price of a diesel engine over a petrol one is only the start of the cost comparison. Generally speaking, diesels will cost a bit more to service (it depends on the make and model) and that’s if you don’t have problems with the diesel particulate filter (DPF) or soot build-up in the engine’s intake system that needs to be manually cleaned out.You also need to consider your driving habits to decide whether a diesel is right for you. As a rule of thumb, if you don’t go for a decent drive at highway speeds for about an hour or so at least once or twice a month, then a diesel is not for you. Using a diesel engine exclusively for short trips at suburban speed can often see the DPF requiring more attention than it should, and that equals cost.Also, modern petrol engines have really closed the fuel-economy gap that the diesel once enjoyed. The fuel consumption difference between the diesel Tucson and the petrol version is likely to be about a litre per 100km (based on the official combined figure for each). That means that even at $2 per litre (and based on the $6000 difference in price you’ve quoted) you’d need to drive 300,000km before the diesel began to pay for itself in terms of fuel saved. I’m not sure there’s a full $6000 separating the two versions of the Tucson, but even so, you get the idea." + }, + { + "question": "The malfunction indicator lamp has come on in my 2014 Holden Captiva, I have never seen it before. What does this mean and can I still drive my car?", + "answer": "A check-engine light in a car like a Captiva can mean all sorts of things. Everything from a stretched timing chain (quite likely in this vehicle) to a dud oxygen sensor in the exhaust system (and about a million things in between) can cause the engine light to flicker on ominously.The best advice is to have the car scanned electronically. That way, the scanning computer will 'talk’ to the car’s computer and the car should offer up any faults it has logged in the process of being driven.You’re better off not driving the car until it can be scanned and fixed, as the problem causing the engine light to come on could easily get worse and may eventually damage other components. If it is something like a stretched timing chain that is causing the warning light, it could eventually break and reduce the whole engine to scrap." + }, + { + "question": "How reliable is the N15 1998 Nissan Pulsar LX 1.6-litre five-speed manual?", + "answer": "In a nutshell, these were pretty reliable cars mechanically speaking. Simple and fairly rugged, they were not known to have any major, endemic problems.The caveat is that they’re now nearly 25 years old, so the reliability of one today has a lot more to do with how it’s been serviced and maintained than its reputation back in the day. And because they were always a pretty cheap car, they were also a very cheap second-hand car and were bought by a lot of people who couldn’t afford to maintain them properly. So a lot of them are totally worn out now.But if you can find one with some kind of service history and one that hasn’t had too many previous owners or has operated as a company fleet car, then you might be looking at a reliable little car that will cost peanuts to own and run.Keep in mind, though, that the one area that budget cars of this era consistently fall down is in safety. This car lacks every modern driver aid we’ve come to rely upon, including ABS brakes and ESP. Even the driver’s air-bag was optional back in 1998. So if the car being bought for a young or inexperienced driver, you might want to think again." + }, + { + "question": "My Ford Focus has now been back to the dealer five times to try to fix the dreaded and well-known transmission problem...", + "answer": "This is an issue that continues the haunt Ford even after it paid millions of dollars in fines levied by the ACCC for way it conducted itself in the face of the dual-clutch transmission fiasco. Fundamentally, about half the Fords delivered in Australia with the Powershift transmission, experienced either problems or outright transmission failures. Some of them on multiple occasions.Ford’s response of initially ignoring the problem and then blaming its customers stands as a 24-carat example of how not to do things. And the ACCC agreed, fining and condemning the company’s behaviour. Eventually, Ford was forced to offer customers a good deal on the next model Focus which featured a conventional automatic gearbox. Even then, the ACCC’s view was that Ford should have offered a full refund, not a sweetened deal to trade up to the newer model. Simply replacing the problem gearboxes wasn’t a widespread permanent fix as the replacement units would have given precisely the same problems.If you bought your car second-hand, that’s another problem because, really, the affected cars should have been scrapped, not resold to unsuspecting buyers (another beef the ACCC had with Ford at the time).I think your first port of call should be to the ACCC who will be able to give you an idea of the current situation as far as the problem goes, and what Ford is currently doing about it. Bear in mind, though, the original problem surfaced many years ago, so you’re a late member of the Powershift club." + }, + { + "question": "My Mazda Tribute 2003 is in good condition, with two previous owners and only 147,000 km. However, it suffers from a loss of power and a loud squealing noise when I accelerate...", + "answer": "What you might find is that the loss of power and the squealing noise could be completely unrelated. In any case, a loss of power can be caused by any number of problems, so an electronic scan of the car would be the first move in diagnosing that problem.You might be on the right track, meanwhile, in thinking that the squealing noise has something to do with the rubber drive-belts in the engine bay. These will often emit a high-pitched squeal if they get moisture on them. Typically, this will be coolant from a leaking water pump or a leaking radiator (both of which are located handily near the belts). Even though the belts may be perfectly tensioned, coolant leaking on to them is definitely capable of producing the noise you’re hearing." + }, + { + "question": "My manual Mitsubishi Triton 2004 V6 petrol 4WD is having trouble coming out of neutral and going into gear...", + "answer": "In many cases like this, the clutch is the culprit. The problem appears as though it’s the gearbox at fault, but the reality is that it’s the clutch not releasing properly that is preventing you shifting gears cleanly and easily. When the clutch is either worn or out of adjustment, it can remain partly engaged even when your foot is fully on the clutch pedal. When that happens, the gears can be very difficult to select.Try this: The next time a gear becomes hard to select, turn the engine off and try it again. If the gear suddenly slips into place easily, then you’re probably looking at a worn clutch or one that is out of adjustment. Poor adjustment can be the result of low clutch fluid levels (in a vehicle with a hydraulic clutch) or a cable or linkage that is poorly adjusted. Your vehicle has a hydraulic clutch, so a leak from either the master cylinder, slave cylinder or any of the plumbing could have allowed the fluid level to drop to the point where the clutch is no longer disengaging fully. This is precisely where I’d start looking in your case.Remember, however, that while a worn clutch might be the most likely cause, that doesn’t rule out a problem with the transmission internally or a problem in the gear selector mechanism." + }, + { + "question": "I am considering both Volvo XC60 B5 Inscription or Lexus NX300h F-Sport. I am wondering which is more reliable and suitable for long-term value?", + "answer": "Although both these cars are similar in many ways, there’s one area where they take difference philosophies. And that’s in the way their hybrid systems are configured and prioritised.While the Lexus is more of a conventional hybrid with the electric motor doing a lot of the heavy lifting, the Volvo is what’s called a mild hybrid., As the name suggests, that means the electric power is limited to a 10kW boost when taking off or when the driver requires maximum acceleration.A mild hybrid layout does still operate the stop-start function and can harvest energy when slowing down, so it’s still a worthwhile slice of tech, but it won’t affect fuel consumption as much as the Lexus’ full hybrid system.Reliability is a bit of an unknown with any new car, but it’s fair to say that the Lexus’ reputation will count for something come trade-in time. Not to mention that, as the more hybrid-focussed of the pair, the Lexus might also be a little more future-proof." + }, + { + "question": "My vehicle was defected by police and I've decided to put it up for sale as an unregistered, defected car? Are there any issues here in terms of selling it?", + "answer": "If you’re selling the car as an unregistered vehicle, you’d need to hand the number-plates in to Vicroads and cancel the registration. From there, the car’s roadworthiness is the responsibility of whoever buys it and attempts to register it.The buyer will be required to fix whatever is wrong with the car (including the issues that got it defected) before it could be returned to the road legally, and that goes for any state or territory. An unregistered vehicle permit requires a declaration that the vehicle is safe to be driven, so that would rule out driving it before the issues have been fixed, too." + }, + { + "question": "My 2001 Ford Falcon is having trouble starting on a slope. Any idea why this could be happening?", + "answer": "Presumably, you’re talking about a car that is having trouble getting moving from standstill while facing up a hill. This is the result of a lack of power but that lack could be down to a thousand things. You could be looking at an engine with a poor tune or even a transmission with a faulty torque converter that is not allowing the engine to rev up for take-off.A lot of local cars of a similar age to yours also experience fuel pick-up problems. We’ve seen cases where a split fuel line inside the tank refuses to pick up fuel if the tank is about half full and parked on a hill. So try this experiment: Turn the car around 180 degrees and see if it’s just as reluctant to take off up the same hill in reverse. If the direction the car is facing is the key factor, you’re probably looking at a fuel pick-up issue." + }, + { + "question": "I have accidentally filled my fuel tank halfway with low grade petrol instead of high grade...", + "answer": "It rather depends on the car in question, Lee. If the car is designed to run on high-octane ULP (95 RON or higher) then you risk damage by feeding it any other grade of fuel. If you wanted to be completely sure that no harm would come to your 98-RON burning engine, then draining the tank and refilling it with the appropriate fuel is the way to go.In the real world, however, another vastly less messy and expensive option would be to fill the other half of the tank with the highest octane fuel you can find (preferably 98-RON) and then driving conservatively, avoiding high engine speeds or full-bore acceleration until you fill up completely with the right fuel next time. A modern car can often `sense’ what octane fuel is in it, and will adapt the engine to run on it without doing any damage. Some engines are designed to work most efficiently and make more power on a higher-octane fuel, but can cope with less octane if need be.If your car is designed to run on 95 RON, but you’ve half filled it with 91 RON, filling the rest of the tank with 98 RON should just about take the overall octane rating back to where it needs to be. The required fuel octane should be listed on a sticker inside the filler flap or listed in the owner’s manual." + }, + { + "question": "My 2013 Ford Territory is currently in a Ford workshop as the command centre has failed and I need new parts...", + "answer": "These units are well known for giving trouble including buttons not working right through to complete failure of the screen and unit. There are, however, companies that specialise in repairing these units and can replace the problem components to bring the unit back to life.But even if you go with a second-hand unit from a wrecking yard, it should have been tested to ensure it’s working properly before it’s shipped to you. And if it doesn’t work, a reputable parts recycler will offer to replace it.The problem you face of course, is what happens when the world’s supply of second-hand Territory commands centres dries up. Again, it shouldn’t be a problem as there are aftermarket units designed specifically to fit the Territory’s dashboard that are better quality, deliver better sound and often include features your car may not have such as Bluetooth and mobile-phone mirroring." + }, + { + "question": "I am looking for an auto transmission wagon or SUV, that tows at least 1500kg and does not have a CVT.", + "answer": "While the CVT is enjoying a bit of a purple patch right now with many car-makers using it for its efficiency benefits, you’re not the only one, Gregg, that doesn’t want to own such a thing. The CVT’s history is littered with failures, although to be perfectly fair, they are a lot better now than they’ve ever been.But even if you can accept their reliability track record, some owners will just never take to the CVT’s characteristics of allowing the engine to rev up and have the rest of the vehicle catch up. It can feel very alien and it’s hardly a sporty sensation, either.With all that in mind, you probably should start looking at things like the two-wheel-drive versions of something like, say, the Toyota Kluger or Hyundai Santa Fe. Both are available in two-wheel-drive, both have conventional 8-speed automatic transmissions and both can haul a decent load (2000kg and 2500kg respectively). The Toyota even offers a hybrid driveline, but, sadly for buyers like you, that uses a CVT transmission." + }, + { + "question": "My water reservoir has engine oil globules in the coolant. Is this serious?", + "answer": "Any time you have oil in the coolant (or vice-versa) you could be looking at an engine with a faulty cylinder-head gasket. Cross-contamination of the cooling and lubrication system suggests that the gasket has failed, allowing the two fluids to mix. Eventually, you’ll lose enough coolant (into the engine’s combustion chambers or oil system or both) to cause the engine to overheat. Or, you’ll have enough coolant find its way into the oil to dilute the oil and cause damage to the engine. Either way, it needs to be fixed and not allowed to deteriorate until the damage is irreversible.Changing a head gasket is a fairly major job, particularly in modern engines with multiple overhead camshafts and all sorts of pollution controls fitted. But before you commit to this, there’s a workshop test called a TK Test that analyses the coolant for chemicals associated with the engine’s combustion process. If the test reveals these chemicals in the coolant, then you definitely have a gasket failure." + }, + { + "question": "With my 2019 LDV T60, I am getting very close to red in temperatures when towing a camper up any long hills. Do you think a different coolant or is a better fan needed?", + "answer": "Coolants are pretty specific these days, and straying from the exact one the car’s manufacturer specifies can be asking for trouble. But the fact that the temperature settles a little when you travel more slowly and shift to a lower gear suggests that the whole cooling system is getting towards the limit of its capacity when you’re towing a big load uphill.Going slower and using a lower gear all takes stress off the engine and, therefore, its cooling system. By using a lower gear, you’re effectively making the engine turn over a little faster which means both the coolant pump and the cooling fan (if it’s a belt-driven one) will both turn a little faster. That’s good for cooling. A lower gear also means you can maintain your speed with a little less throttle which means less fuel going into the engine and therefore less heat generated.In the meantime, you can check things like the tension of the fan-belt and make sure that the coolant system doesn’t have any air trapped in it which can lead to overheating. Check, too, the condition of the coolant hoses, that the electric fan is cutting in when it should, there’s no debris blocking the radiator and that the radiator cap is holding pressure.There’s another old-school trick that might make a difference next time: When the temperature starts to rise on the gauge, turn the car’s heater on full blast. This will make things a little toasty in the cabin, but it also means the coolant is now also passing through the heater core which, fundamentally, is an extra radiator." + }, + { + "question": "I am replacing my 2006 Toyota Corolla for a different car that has lighter steering and with a high safety rating would be important. Do you have any suggestions?", + "answer": "The world is your oyster here, Myra, and there are literally hundreds of makes and models that will do what you want as well offer the five-star safety rating you’re looking for. Your priorities are spot on, too; safety and the driving characteristics (in this case, steering weight) are very important in how you relate to the car and enjoy driving it.Since you’re not too concerned with what brand you buy, the best advice is to short-list a few cars that fall within your budget and then go and test drive each one, checking that it steers the way you like it. Even small hatchbacks nowadays have the safety and performance to take you pretty much anywhere the road goes. But for longer journeys, you might appreciate features such as cruise control and a full-sized spare tyre." + }, + { + "question": "Do you know why my Kia Sportage is not suitable to carry a towball bike-rack?", + "answer": "While the weight of a towball bike rack and a couple of bicycles won’t be the issue, the problem will probably be down to the potential for those bikes and rack to obscure the parking sensors or reversing camera, or even making the rear hatch impossible to open with the rack in place. In cars with reverse autonomous braking, the sensors and cameras that allow that function to exist could also be compromised. And suddenly, the car you think has reverse AEB, suddenly doesn’t.Car-makers spend a lot of time and money making that sort of technology work, only to have an aftermarket bike-rack company come along and render it useless. Bull-bars on four-wheel-drives are another great example: Aftermarket protection bars don’t always take into account the operation of the vehicle’s air-bag systems, potentially making the car less safe in a crash." + }, + { + "question": "I have a CVT transmission in my car. It has a jerky response in stop/start traffic, in Eco mode and when slowly accelerating... Is this normal for this transmission?", + "answer": "To be honest, those do very much sound like the normal characteristics of a CVT transmission. The CVT saves fuel by allowing the engine to work in its most efficient speed range more of the time. That’s why, when you hit the accelerator, the engine sounds like it’s flaring. Which, of course, it is, to get into that sweet spot where it makes more power from less fuel. Essentially, the engine takes off and the rest of the car catches up with it.The on-board computer can also interpret a burst of acceleration as the driver wanting to press on. That’s why the car will sometimes hold higher engine revs, because it wants to be ready for the next burst. When you back off, the computer interprets that as the need for speed having passed and it drops back to cruising revs…just as you’ve noted.The jerkiness is another thing some owners notice, others never do. It’s all to do with the way the torque converter is calibrated. If you have any doubts, you could ask for the transmission to be scanned at the next service to see if it’s all in good condition.Either way, you should report your concerns to Honda now so that if anything goes wrong down the track, the problem will be listed as a pre-existing condition and will still be considered by the factory warranty." + }, + { + "question": "Do you know if there will be a new hybrid Kia Seltos released soon?", + "answer": "The Seltos was only launched in Australia in 2019 (and has already had a couple of specification tweaks) so I wouldn’t be expecting an all-new model to be just around the corner.There are strong rumours from around the world, however, that the next Seltos will gain a hybrid driveline option as part of its mid-life update probably next year. If it does, the question then become one of when we will see it. And car-makers being traditionally coy about future product plans, who knows, other than to say Kia doesn’t usually mess around getting new tech to market.For an idea of what it might be like, we reckon a look at the Kia Niro hybrid (which went on sale here mid-last year) might just give you a pretty good insight into what a Seltos hybrid might consist of. Certainly, that’s what reports out of South Korea are speculating on." + }, + { + "question": "I can't find a GCM limit on my Kluger AWD. If we were to tow at close to the maximum... what would our remaining payload be in the Kluger?", + "answer": "This is a very important issue as exceeding the Gross Combination Mass (GCM) is a distinct possibility in modern vehicles with high towing limits. Even if the towed trailer comes in under the permissible weight limit, if you’re heavily loaded the car towing it, you can easily be outside the GCM limit, leaving yourself open to all sorts of legal and insurance hassles if it goes wrong.If you check your owner’s manual, you’ll find that the all-wheel-drive Kluger has a GCM of 4685kg. So, on that basis, you could tow a 1900kg caravan and load the Kluger up to the tune of about 700kg and still be legal. However, that 700kg load in the Kluger includes everything, including the humans. That arithmetic also assumes that the caravan is not carrying a single extra thing that’s not part of the actual van. That includes water in the on-board tank, gas bottles, an extra spare tyre and any other luggage. As you can see, a 1900 caravan, despite the 2000kg towing limit, might have you sailing pretty close to the legislative wind." + }, + { + "question": "I am looking for a used van... do you have any recommendations?", + "answer": "Rather than concentrate on a particular brand, the best advice is to find a vehicle with a full service history and signs that it has lived an easy life. Too often, commercial vehicles like vans are bought by their first owner and used and abused. They’re nearly always purchased with a job in mind, and that job can often wreck them or at least shorten their lives.Sometimes, the down-time associated with proper servicing means that maintenance is skipped, other times the sheer weight of the cargo being carried puts a lot of strain on mechanical components. A van that has been used by, say, a pool chemical company might have been exposed to highly corrosive chemicals every day of its life and could be hiding lots of rust. Even a florist’s van might have every nook and cranny filled with potting mix, waiting to become damp and start the rusting process.Another good idea is to buy a van that has already been converted to a camper. This conversion is not an inexpensive process, so letting the previous owner spend the money is a terrific concept. Keep an eye on the classifieds for a van that has done a tour of duty with a grey nomad or van-lifer, and is now up for sale as the owner moves on to something new." + }, + { + "question": "The ICC screen has died suddenly. Is it likely I need to replace the battery?", + "answer": "This is a pretty common issue of this generation of Falcons. The problem usually occurs if the car’s battery goes flat or has recently been replaced. Sometimes you might get the screen to reboot, but even if it does, the end is often nigh as the unit is dying. It’s worth a shot, though, so try disconnecting the relevant fuse for at least 15 minutes with the ignition turned off. If it comes good after reconnecting the fuse, you might be lucky. But you might also be simply delaying the inevitable.The problem lies in a circuit-board within the ICC system and the fix is generally to replace the screen for an aftermarket head unit." + }, + { + "question": "I was wondering what would be the best additive to use for my DPF filter?", + "answer": "DPF additives are real thing right now as consumers run scared over the thought of their car’s DPF needing replacement. These additives use a catalyst that claims to help clean out the DPF and regenerate it, usually by lowering the temperature at which the soot will be burned off in the filter.Perhaps some do, but just as surely some of these will be snake oil. Choose a known brand and be prepared for the experiment to be a complete dud. Expect to pay about $30 for a bottle of additive, too, so it’s not a cheap experiment.You can try either the type of additive that is simply poured into the fuel tank when you refuel next, or the type that is sprayed into the air intake system with the engine running. Either way, these are probably best regarded as a preventative measure and the servicing industry seems pretty doubtful about the additives’ ability to clean a DPF that is already blocked." + }, + { + "question": "Is Valvoline 10W40 okay to use in the 2002 Falcon 4.0 litre?", + "answer": "A good quality 10W40 engine oil should be perfect for your car, Carol. Always go for a known brand of oil rather than the cheaper, Brand-X supermarket stuff, as quality varies enormously. Keeping clean, fresh oil in your engine is the absolute best piece of preventative maintenance there is.Don’t forget to change the filter at the same time as there’s just no point putting clean oil through a dirty filter. By the way, the correct oil filter for your car is a Ryco Z9 or brand-equivalent." + }, + { + "question": "I am looking to sell my car to a car dealership and need advice...", + "answer": "If you’re selling to a licensed car dealer, there’s no need to do any of those things as the dealer will be able to take car of all of it. In fact, the dealer will need to do so before he or she on-sells the car to its next owner, and since it might sit around in the car-yard for a while before it’s sold, there’s no point having a roadworthy certificate for it which might run out before that happens.As far as replacing tyres or making minor repairs, there’s really not much point. Because a car dealer will have a network of suppliers and repairers (perhaps even in-house repairers) they’ll be able to replace things and repair things much more cheaply than you can. Even larger repairs won’t faze a car dealer, and whatever you spend on pre-sale repairs will almost certainly not be recouped when selling to a dealer.For more info, check out this story on our website here.As for value, get online and see what similar cars with similar options and mileages are selling for. Bear in mind, though, that a dealer will offer you less for your car than a private buyer might. That’s simply the difference between wholesale and retail value. The dealer’s margin, in other words." + }, + { + "question": "I am thinking of buying a 2022 Kia Seltos, however I am wondering if it will have the same engine issues as the 2021 model, or has this been resolved?", + "answer": "Kia in the US has copped plenty of flak over the two-litre petrol engine fitted to some Seltos and Soul models. In fact, there’s been a major service campaign undertaken to identify cars with the problem and attend to them. The problem seems to be within a batch of piston rings which were incorrectly heat-treated during manufacture and can lead to excessive oil consumption. In extreme cases, this can lead an engine to run completely out of oil and seize.But just because that has happened in the US, doesn’t mean the problem is the same in Australia where different batches of engines might be built in different factories. In fact, Kia Australia tells me that there is no recall or service bulletin issued for this problem in Australia.In any case, if you bought a brand-new Kia and it had this – or any other – problem caused by faulty materials or workmanship, then you’d be covered by the factory new-car warranty anyway." + }, + { + "question": "In my Toyota RAV4 Rush the check engine light is going on/off and the AT light also blinks...", + "answer": "This could be a fault with the engine and/or transmission but it could just as easily be a fault with a sensor or even a poor earth or other electrical connection somewhere in the vehicle. Scanning the vehicle should show up any faults the on-board computer has logged.The fix? That’s easy: Your car is still covered by the factory warranty, so Toyota is obliged to make things right. Take it back to the dealer as it’s Toyota’s problem, not yours." + }, + { + "question": "My wife's 2014 RAV4 petrol AWD is leaking petrol...", + "answer": "While it’s much less common to see a leaking rear main seal these days, it’s certainly not unheard of and definitely not an impossibility. While ever cars have seals and gaskets, they can fail, even if it’s not a common occurrence.The rear main oil seal is the one located at the rear of the engine and is designed to allow the crankshaft to spin inside the engine without leaking oil through the rear main bearing to the outside world. When this seal wears or becomes hard with age and heat cycles, oil can get past it and that’s when you’ll start to find oily patches on the driveway under the car.This seal is sandwiched between the engine and gearbox, so it’s quite a bit of work to separate those two components to gain access to the seal and replace it. It can easily be one of those $5 parts that costs $1500 to replace.But before you commit to this, you need to make absolutely sure the rear main seal is the culprit. The best way to do that is to thoroughly clean the engine to remove any oil and then take it for a drive where it gets fully up to temperature. From there, you should be able to see where the oil is coming from and whether that place is the rear main seal. It might take a couple of journeys before the oil leak starts to show up again.Don’t be surprised if the leak actually turns out to be from some external plumbing or even a seal or gasket at the back of the engine near the top, where the oil is escaping, running down the back of the engine and appearing to come from the rear main seal. Oil leaks can be tricky little devils, so take the time to diagnose the source carefully or you may find you’re replacing a seal that is perfectly fine. At which point you’ll have spent your money and still have an oil leak." + }, + { + "question": "I am trying to make my fuel consumption as economical as possible. Do you have any advice?", + "answer": "Changing the fuel filter may affect fuel economy indirectly, but not to the extent of dropping consumption 3.5 litres per 100km. The indirect effect we’re talking about here is having an engine with a clean filter that is making all the power it possibly can, and that, in turn, allowing you to drive it with less throttle input and, therefore, lower fuel consumption. But the end result would be fractions of a litre per 100km.A camshaft-angle sensor, I think, would be in much the same boat. By having the camshaft timing perfectly spot on, you’ll have an engine that’s making the most of each litre of fuel. But, unless the current cam-angle sensor is faulty, changing it for a new one won’t make a scrap of difference to your fuel economy.The best way to reduce your fuel usage is by driving the vehicle smoothly and gently and with a light right foot. My suspicion is that that’s exactly what you’ve been (sub-consciously) doing since changing the fuel filter and chasing better fuel mileage." + }, + { + "question": "I replaced my engine and now I have odd vibrations in the car when I drive it...", + "answer": "Vibrations through a car at varying speeds or throttle position can be an indication of wheel imbalance, poor wheel alignment, worn suspension parts, a damaged tyre, bent wheel rim, a driveshaft or CV joint problem, engine misfire, gearbox of differential issue, over-tight brake, worn brake drum or rotor and perhaps a million other things.If the problem is worse since the new engine was fitted, I’d be looking at things like engine mounts which can wear and even fail, leading to a vibration or wobble throughout the whole car.But if the bull-bar is wobbling in sympathy, don’t rule out a loose bolt(s) in the bull-bar mounts which are allowing it to flop about and send a shiver through the rest of the car. Even a blob of mud stuck in the inside of a wheel rim can be enough to imbalance that wheel and produce the same effect when the particular harmonics of slowing down enter the equation.You could start with the engine mounts and work your way backwards along the driveline, looking for worn couplings, U-bolts and universal joints. If you have a Go-Pro camera, maybe mounting that under the car and reviewing the footage afterward might give you a clue as to what’s causing the wobble. Having the wheels and tyres balanced would be another relatively inexpensive way of ruling out one possibility." + }, + { + "question": "With only 120,000km on the clock should Kia honour its warranty as compressors should never fail this early?", + "answer": "There are two issues here. The first is that an air-conditioning compressor should not, according to your repair person, stop working at 120,000km. That’s probably debatable and would also be a function of how frequently the air-conditioning runs in your car.The second issue is that, from the way you’ve described it, this happened within days of the factory warranty expiring. At that point, I think you’d be within your rights to contact Kia’s customer service department and have a chat about the timing of this failure. There are no guarantees here, but it’s possible that Kia might offer some pro-rata assistance with the cost of repairs or parts, given the fault occurred just outside the warranty period. Some companies will do this in some cases as an act of goodwill, but don’t go to the bank on it." + }, + { + "question": "Do 2018 Mitsubishi Tritons have a timing chain or a belt?", + "answer": "It all depends on whether you have the petrol or turbo-diesel version of the Triton, Jeff. If it’s the more common turbo-diesel engine, it’s fitted with a timing chain which should last the life of the engine.But if you have a very late-2018 build example of the Triton cab-chassis with the 2.4-litre petrol engine, then it will be fitted with a toothed timing belt which should be replaced at least every 100,000km." + }, + { + "question": "Since I collected my 2021 Cannon Ute the windscreen is very hard to see through when the sun hits it at certain angle, especially sunrise and sunset...", + "answer": "It’s possible that your car has a windscreen that was manufactured with this defect. In some cases, automotive glass can either be manufactured with a lamination fault or can delaminate sometime after that due to a variety of factors.It could also be that you’re dealing with a windscreen that has been damaged by flying debris. This can be caused when the vehicle is transported from the docks or warehouse to a dealership on the back of a truck. If the debris was the right size, it could virtually `sand-blast’ the windscreen, leading to the problem you’re seeing in particular lighting conditions. You might have noticed cars being transported by truck where the new vehicle at the front of the semi-trailer will have its glass taped over. This is why.The first step is to have a windscreen specialist look at the vehicle to determine what the problem is. If it’s a manufacturing or transporting fault, you should be covered by the vehicle’s new-car warranty." + }, + { + "question": "I am looking for a list of new cars (sedans to SUV) available in Australia with City AEB, particularly where the AEB operates at low speed...", + "answer": "This raises a very interesting question, so I checked the status of the Camry’s AEB system with Toyota Australia. The first thing I learned was that every current-model Camry is fitted with Autonomous Emergency Braking (AEB). That is, the vehicle will apply its own brakes to avoid you running into an object in front. So why didn’t the AEB save you this time? There are a couple of theories within Toyota. The first is that, ironically, you might not have been going fast enough. The Camry’s AEB works only at speeds over 10km/h (up to 180km/h). So, it’s still classed as City AEB. But if you were trickling along at walking pace in stop-start traffic, you might not have been going fast enough to trigger an AEB response.But it’s also interesting that you say your foot slipped off the brake pedal. There’s speculation that the AEB system will only operate if it thinks the driver has missed an obstacle. But if you were braking, the system may have interpreted that as you being in full control and has therefore left the AEB dormant.The Camry also has Brake-Assist (BAS) technology where the car will detect a potential crash and apply extra brake pressure if your foot isn’t already applying enough. But that system only works above 30km/h, so if you weren’t travelling that fast, again, the system might not have been called in to act. And, again, there’s the question of your foot slipping off the brake pedal at a point in proceedings where there simply wasn’t enough time for the AEB or BAS to intervene.You can check out the Carsguide website for full safety specifications on a huge range of makes and models available in Australia. But you might find other cars in the same situation as you’ve described would have behaved exactly as your Camry did." + }, + { + "question": "Can I fit a 17 x 7-inch CDX 2010 Holden Cruze rim to a 2010 Holden Cruze CD with 16 x 6.5-inch rims?", + "answer": "The 17 X 7-inch rim was one of the upgrades Holden gave the Cruze in CDX trim to distinguish it from cheaper models. But since no changes were made to the suspension or bodywork as part of that upgrade, the CDX rim and tyre should fit on the CD model with no problems.The only catch might be that you’re then slightly limited in what tyres you can use. Because the 17-inch rim has a one-inch (and wheel and tyre measurements are still universally in inches, rather than metric) larger diameter, you can’t always fit that rim with a high-profile tyre as that might cause clearance problems.The best advice would be to stick with the standard tyre specification for the 17-inch wheels. You may find, though, that the lower-profile tyre on the 17-inch Cruze rim might cost you a little in ride comfort terms as the low-profile tyre won’t have the same, softer sidewall and may transmit more movement into the cabin." + }, + { + "question": "My X-Trail vibrates when slowing from about 80km/h to 60km/h and feels like it was in third gear when second was required...", + "answer": "It concerns me somewhat that any metal shavings were found in the oil when the gearbox was serviced. That said, some metallic `dust’ is part of the process of a transmission wearing, so it’s not necessarily the end of the world. In fact, this tiny debris is common enough that manufacturers actually often fit magnetic drain plugs to trap the particles and stop them being pumped through the transmission time and time again where they can do more damage.I guess it all comes down to the size of the particles and whether a specialist transmission shop (which is your first port of call) thinks they are worth worrying about. But as rule of thumb (quite literally) if the particles are big enough to be picked up in your fingers or they feel sharp, then there’s something wrong inside that gearbox.Metallic dust on its own is also less of a problem if there are no other symptoms. But you seem to think the behaviour and shift patterns of your transmission have changed recently (prompting you to have the unit serviced) and that really begins to sound like there’s something going on inside the transmission. Mind you, at the mileage you’ve quoted, that’s not really a surprise and plenty of CVTs have given up the ghost longer before 250,000km have been covered." + }, + { + "question": "My 2021 Mazda BT-50 ute's engine light is on and the vehicle won't go above 50km/h or out of second gear.", + "answer": "It sounds awfully like the car has entered what’s called limp-home mode. As the name suggests, this allows the ute to run just enough to get you to a workshop without damaging anything else. Limp-home is usually associated with a problem in one of the car’s systems, whether that’s electronic, fuel-system, exhaust system (DPF) or a mechanical fault with the engine or transmission. It’s kind of a self-preservation function.The good news is that you’re still well and truly overed by the factory warranty, so it’s back to the dealership for your BT-50. This is absolutely Mazda’s problem, not yours." + }, + { + "question": "Do you think it's service overkill for Toyota to say it requires a service equivalent to a 75,000kms service?", + "answer": "I agree that the requirement to change hoses with just 30,000km on the odometer sounds like overkill. But bear in mind that those 30,000km probably involved 1000 heat-cycles (where the engine is heated when started and cooled when you stop). And that’s the sort of thing – along with time – that will make components like hoses deteriorate. And that’s the key to this: Time also plays a part in the way materials like rubber degrade in a car’s engine bay.So, it’s not as simple as Toyota’s engineers having worked out that a car’s hoses need replacing at 75,000km. They’ve also taken into account those effects of time passing. And that’s why the hose-change interval might be 75,000km or three years, whichever comes first.If your car was still covered by factory warranty, I’d say you’d be mad to skip the hose change and risk voiding the warranty if anything went wrong related to those hoses. But since your car came with a three-year warranty when it was new, that has now expired.And with that in mind, maybe it’s time to seek out a specialist workshop that isn’t a Toyota dealership and see what it says about the condition of the hoses and whether they need replacing or not.I’m not saying you’re being unnecessarily upsold or gouged on this service, but it’s worth asking to see the factory service schedule that dictates the hose change you’ve been quoted on. If the workshop can’t produce it, then I’d be going elsewhere." + }, + { + "question": "Has anyone had an issue with the power steering on the 2012 Holden Equipe?", + "answer": "Some owners have, indeed noted power-steering problems in this model Commodore. That said, this is a very common model, so some problems are to be expected as they with most other makes and models.The most common problem seems to be a squealing noise when the wheel is turned. That’s often due to low power-steering fluid level (check the dipstick at the top of the reservoir under the bonnet). If the level is low, you need to start looking for a leak as this is a sealed system and shouldn’t need topping up over time. Leaks can occur in the pump itself, the steering rack or the plumbing that joins them.A vibration through the wheel or a fluttering sensation can often be caused by air trapped in the system. With the engine running and the car in Park, turn the wheel slowly from lock to lock a couple of times., That’s often enough to purge the air and return the steering to a nice smooth feel.Some owners have reported an improvement in their power-steering by draining and flushing the system and adding new fluid." + }, + { + "question": "I am looking at buying a caravan that has a tare mass of 1902kg and a payload of 598kg. Will my car be able to tow this easily?", + "answer": "The short answer: No. The 2005 Camry four-cylinder was rated to tow only 1200kg (with trailer brakes fitted). Even the three-litre V6 version of the Camry was rated to 1600kg.So, even with the caravan you’ve nominated absolutely empty (no water, luggage or food supplies on board) it would still be way over the Camry’s limit. Ignoring these limits leaves you open to all sorts of potential legal and insurance hassles should something go wrong. You also stand to damage the towing vehicle by overloading it. Fundamentally, you need either a bigger car or a smaller caravan." + }, + { + "question": "When towing, is it better to run the gearbox in fourth or fifth gear?", + "answer": "Conventional wisdom is that an over-drive gearbox (such as your five-speed) shouldn’t tow anything heavy in top gear. The loads placed on the transmission via the over-driven fifth ratio can cause internal transmission damage.Also, by leaving the engine in fourth gear (locking out over-drive in the automatic version) you stand to have the engine operating squarely in its comfort and torque zone, rather than lugging along in a too-tall ratio.So that’s the nutshell answer: Save fifth gear for downhills and tail-winds and keep the load off the transmission." + }, + { + "question": "I have driven through a flood using my 2010 Great Wall X240 and now it won't start...", + "answer": "There are a couple of alarm bells being set off here. The first is that the engine, if driven through water deep enough, may have ingested some of that water which has caused what’s called hydraulic-lock. This is usually terminal and involves the (non-compressible) water, bending or breaking the engine’s internal bits and pieces such as the crankshaft and connecting rods. If the engine won’t turn over at all, this could be why.The second possibility is a little less scary and involves the flood-waters entering a part of the car’s electronic or ignition systems, leading to a short-circuit. If that’s the case, the parts can sometimes be dried out and the engine will restart. In modern cars, however, once the computers and other electronics have been wet, they corrode internally and will need to be replaced over time.This is part of the reason that insurance companies tend to write off flood-damaged cars, even if there’s no other damage. Insurers know that a car that has been under water will come back to haunt them in the longer term as all sorts of electronically-controlled components go belly up." + }, + { + "question": "I'm on a temporary visa here in Australia and I want to import a Mustang from the US...", + "answer": "The importation paperwork and costs will vary from state to state, so you need to check with your home state’s authorities on what’s required. Your chosen shipping company might be able to help you with this, but make sure you check it all out at the Australia Border Force website (abf.gov.au).While your budget rules out the latest shape Mustangs and the early classic models, you might just find a 1980s Fox-body Mustang or a 1990s model that’s already on the road here. Doing it that way, you stand to wind up with a better car than a cheapie from the States that will swallow several thousands of your budget dollars just to land it here. Which is another way of asking why you’d import something that was already available here?Even if you still want to import a Mustang, be aware that you’ll be up for costs including (but not limited to) pre-shipment costs (removal of asbestos and steam cleaning) freight and insurance, all government charges and duties, storage charges, customs broker’s fees, wharf and transport charges and processing fees. And that’s before we even get to the modifications you might have to make to the vehicle to make it legal to drive in Australia. And did we mention that, right now, global supply-chain problems are holding up literally thousands of containers on the docks in the US?Perhaps the one advantage you have is that, as a temporary resident, you can (under some conditions) import a car for a limited time (up to 12 months) without paying duties and taxes." + }, + { + "question": "My 2020 Great Wall Steed has power to everything but won't turn over or push start...", + "answer": "If you mean that the engine refuses to be turned over either by the starter motor or by physically pushing the vehicle in gear and then letting out the clutch, then there’s potentially something seriously wrong. As in a seized engine. Has it been overheated? Has it been run without oil? Both those things can seize an engine to the point where it is locked solid.You stand to do more damage by persisting with this, so the smart move would be to present the vehicle at a Great Wall dealership as your Steed is still well and truly covered by the five-year factory warranty (assuming it has a complete service record and hasn’t travelled more than 150,000km. I can see that you’re from the Northern Territory, so perhaps the nearest dealership is a long way away, but if the drivetrain doesn’t want to turn at all, then a dealer is the solution.If, however, you mean that the engine won’t fire up (but is physically turning over) even after push-starting the vehicle, then the problem might not be so catastrophic. A modern engine needs the correct input signal from literally dozens of sensors before it will run properly (or at all), and if you have a single dud sensor, that could produce the no-start condition you’re seeing.But here’s the first thing to try: Turn the ignition on and listen for the faint buzzing sound of the electric fuel pump. If you can’t hear it, chances are the pump has failed. It’s very common and one of the typical ways fuel-injected vehicles cease to function. Even so, in a vehicle so young, involving the Great Wall dealership network should be your first step." + }, + { + "question": "The mechanic is saying I need a new belt for my 2015 JMC Vigus...", + "answer": "The JMC brand is a pretty obscure one here in Australia. It launched in 2015 and was gone almost without trace by 2017 thanks to a model line-up that lacked an automatic transmission option and the resulting glacial sales rate.In fact, a lot of Australians never even had the brand cross their radar screens, so finding out anything about the JMC ute can be tricky. But the diesel engine was actually a Ford design built under license (Ford owns a big chunk of the Chinese brand) and is actually Ford’s JX4D24 design. As such, it has a timing chain, rather than a toothed rubber timing belt. That means it should not need a chain replacement as these are designed to last the life of the engine.Your mechanic is probably referring to the petrol-engined version of the JMC Vigus which used a Mitsubishi designed four-cylinder engine which did, as a member of the G469 family of engines, have a timing belt which would require periodic replacement." + }, + { + "question": "Do you know if Australia will get the new Suzuki Jimny five-door this year or next?", + "answer": "The backlog of orders for the retro little Suzuki Jimny means that buyers need to be patient. At the start of this year, Carsguide was told that the average waiting time between purchase and delivery in Australia was between six and eight months. While ever Suzuki is experiencing demand like that, you wouldn’t expect any rush to expand the range.That said, reports have emerged that Suzuki has, indeed, green-lighted a five-door Jimny which would have those two extra doors as well as the possibility of a turbocharged engine and even a mild-hybrid driveline (mainly to suit European tastes). The five-door concept is said to be 300mm longer and will probably weigh a little more as well.At this stage, rumours suggest the five-door wouldn’t be in production until 2023 at the very earliest, but given Australia’s demand for the two-door version, you’d expect Suzuki to give serious consideration to sending the five-door Down Under." + }, + { + "question": "How do I drain the fuel from my 2012 Holden Captiva?", + "answer": "A lot of modern cars don’t feature a drain-plug for the fuel tank. That’s a bit annoying to old-school mechanics, but it does make for a stronger, more leak-proof tank in the case of a modern plastic fuel tank as fitted to so many cars these days.Most mechanics faced with this will either remove the tank and tip it upside-down to remove the offending contents, but there is a simpler way if you know what you’re doing. That is to disconnect the fuel feed line from the tank to the engine at the engine end, and then simply turn on the ignition and have the electric fuel pump empty the contents into a safe container. This will take several minutes, depending on how full the tank is to start with." + }, + { + "question": "What's your opinion on diesel engine remaps?", + "answer": "Remapping an engine – done right – can provide you with more performance. But there’s also often a price to be paid in terms of reduced fuel economy and increased tailpipe emissions. Typically, there are workshops that are very good at this and others that aren’t so expert at extracting more performance.But before you go down that route, it sounds like there’s something wrong with your vehicle in its current state. Fundamentally, a 2013 Isuzu D-Max should be able to haul a van of that mass, comfortably at the legal speed limit. That said, that’s a fairly hefty caravan and experience shows that many owners of similar rigs find that about 90km/h is a more comfortable speed for highway travel. So maybe you need to lower your expectations a little.A full service and tune-up would be the first step in improving the towing situation, by returning all the engine’s settings to their stock position. Modern turbo-diesels can also suffer a fall-off in performance over time as the fuel system (pumps and injectors) wear, the diesel particulate filter becomes full of soot and the intake system becomes clogged with a mixture of soot and oil from the vehicle’s emission-control system. Those are the things we’d check first before shelling out for a remapped engine computer." + }, + { + "question": "How do I remove the CD player from a 2008 ZD Ford Escape?", + "answer": "This is a bit trickier than removing some stereo systems as the unit was designed specifically to fit in the centre-stack of the car, rather than the more conventional double or single-DIN units that are a bit more universal. Assuming you want to replace the standard Ford stereo with an aftermarket unit, you’ll need to purchase a double-DIN fascia panel that replaces the stock unit and allows for mounting the aftermarket head unit. It’s also extremely unlikely that you’ll be able to separate the CD player from the rest of the stereo, so replacing the whole assembly will be your best option.To remove the standard stereo, you have to disassemble a fair bit of the interior in terms of the plastic trims. This requires some specialised trim-clip removal tools and you need to be careful as these plastic trim pieces are easily damaged or broken.Be aware, too, that in some versions of the Escape, the wiring for the passenger’s air-bag runs behind the stereo panel, so unless you know exactly what you’re doing, this is a job best left to the experts. It also goes without saying that you should disconnect the car’s battery before attempting any of this. If you’re still keen, a workshop manual for your specific car will be able to walk you through the process in detail." + }, + { + "question": "The transmission keeps slipping on my 2002 Mercedes-Benz C-Class. Do you know what could fix this?", + "answer": "If the transmission is working properly between bouts of slippage, then it’s reasonable to think that this could be an electronic problem rather than a mechanical one. By turning the ignition off and then restarting, you’re effectively resetting the computer that controls the transmission. That’s why the gearbox comes good for a period before reverting to its old tricks.That’s on the surface, anyway, but the problem could also be within the torque converter or something intermittent inside the actual gearsets, clutches, bands or valve body that is giving the same set of symptoms.Ultimately, this is probably going to require a trip to a transmission specialist who will be able to identify the cause more accurately. In the meantime, though, there’s something you can try that might reset the transmission more permanently. On this model Mercedes-Benz, there’s a specific transmission-reset procedure that should take the gearbox back to its original factory settings. If that’s the case, it might fix your problem, but if not, then you need to call in the experts.The procedure starts with getting in the car, closing all the doors and turning the ignition key to the on position, but not actually starting the engine. You should have all the dashboard lights illuminated at this point. Then, press the accelerator pedal right to the floor, making sure you can feel that the kick-down détente has been activated. Hold the pedal all the way down for at least 60 seconds and then, without releasing the accelerator, turn off the ignition. Don’t open the door and don’t remove the key from the ignition. Now release the accelerator and wait five minutes before starting the engine and going for a test drive.Good luck." + }, + { + "question": "My 2013 Holden Cruze transmission has failed completely. Is it worth fixing the transmission or would there be other issues?", + "answer": "Although it was a reasonably popular car when it was brand-new, it’s fair to say Holden’s Cruze hasn’t aged terribly gracefully. In fact, there has been an ever-growing list of potential problems including (but not limited to) cracked cylinder heads, broken driveshafts, various oil and coolant leaks, not to mention the Takata air-bag recall fiasco. And, as you have discovered, the automatic transmission was a problem-child, too.Holden actually extended the warranty of the six-speed automatic to five years or 150,000km, but your vehicle is well outside those parameters. Which means, as you’ve pointed out, you decision now comes down to repair or replace the car.This model Cruze varies enormously in price, and your car could be worth anything from $5000 (at which point you’d be over-capitalising with a new gearbox) to $15,000 which would mean it’s worth fixing. Based purely on the kilometres your car has travelled, I’d say its second-hand value is somewhere right about the middle of those two numbers, which muddies the waters ever further.Perhaps you should have the rest of the car checked out by a specialist who might be able to give you a more concrete idea of where you stand. Obviously, throwing several thousand dollars at a car that’s about to break somewhere else makes no sense. Remember, too, that selling the car with a broken gearbox means it’ll be worth almost nothing." + }, + { + "question": "I want to buy a new Subaru Outback. I've been warned there are problems with the CVT auto transmission in some older models. Is there an issue with the newer models?", + "answer": "Subaru has a long history with the CVT transmission, and it hasn’t always been clear sailing. The first Subaru to feature this transmission was the Justy in the late 1980s and while we saw the similar Sherpa model, Australia never got the CVT transmission. In fact, the Justy had so many transmission problems that it was dumped from world price-lists in about 1995.Our first taste of the Subaru CVT was in 2009 with the launch of the fifth-generation Liberty and Outback models which featured a CVT on four-cylinder petrol versions of the car.The CVT has since been extended to the brand’s Impreza, Forester, XV and even the sporty WRX line-up.And, yes, there have been issues reported by owners. While catastrophic failures have not been widely documented, the Subaru CVT’s overall behaviour has been criticised on a number of levels. Those include a jerkiness to forward progress (particularly in low speed and light throttle conditions) harsh shifting, shuddering under acceleration and a delay when selecting gears from Park. In some instances, a reflash of the electronic control module has improved things, for other cases, Subaru has introduced a completely new, improved software package.Part of the reason Subaru has copped so much flak over the CVT is that the symptoms it displays are often the death-knell for other types of transmissions and consumers- rightly – have been worried. To counter this in the USA, Subaru extended the drivetrain warranty of 1.5 million cars with CVTs from five years and 100,000km to 10 years and 160,000km.But even if total transmission replacements don’t seem common, do you want to live with this gearbox? For many people the answer is no. But to be fair, most of the problems seem to have occurred on pre-2018 models and later CVTs appear to be better units.In the case of the Outback you’re interested in, with the update of that model in 2018, the CVT was revised with a revised torque-reduction control to improve upshift clarity, a short-pitch chain was used for lower noise and a revision to the shifter was made to improve shift feel (although we suspect that’s feel through the shifter itself, not the way the transmission feels when it selects a gear)." + }, + { + "question": "I have a 2021 Nissan X-Trail and am looking at purchasing the Jayco Lark camper. Would this car would be able to tow this camper?", + "answer": "The Jayco Lark is available in two forms, the Touring (on-road model) and the Bushpack (designed for rougher roads and bush camping). Because of its higher ride-height and different construction (to handle rough tracks) the Bushpack weighs slightly more than the Touring with a tare weight of 1030kg versus 980kg. Of course, that’s the unladen weight and both versions of the Lark have a loading mass of 415kg (including an 80-litre water tank) that would take them, fully loaded, to a weight of 1445kg and 1395kg respectively.The 2021 Nissan X-Trail, meanwhile, can legally tow a braked trailer up to 1500kg (1650kg for the diesel-engined version). So, yes, you can legally tow a fully-loaded Jayco lark with your vehicle." + }, + { + "question": "On my 2015 Mitsubishi Challenger PC, why is the tow rating 2500kg while the plate on the tow bar says 3000kg?", + "answer": "There seems to be a bit of confusion around what this model can and can not tow. Plenty of info sources have published a legal towing limit of 2500kg for some versions of this car. But Mitsubishi checked for me and told me that since the 2011 model-year, all Challengers have been legally able to tow 3000kg. Prior to that (MY2010 and earlier) the limit was 2500kg. That’s why your tow-bar is stamped with a 3000kg limit.The other possibility, says Mitsubishi, is that your car is a private import from another market and may not match Australian-delivered cars spec for spec. Also, if your tow-bar is not a genuine accessory one, it could itself be rated to 3000kg, even if the car it gets fitted to is not. The other problem, or course, might be a roadside chat with a police officer who has read the incorrect specifications for this model (as you have) and has decided you’re towing too much." + }, + { + "question": "When I am driving my 2014 Kia Rio, the RPM needle will stop working then the engine will die. What could be the problem?", + "answer": "Failing or fluctuating needles on a car’s dashboard are often a symptom of a poor earth somewhere in the wiring loom. But the fact that the engine dies whenever this random symptom occurs suggests that there’s something a little deeper going on electrically. The tachometer needle could even be a red herring of sorts; going out in sympathy with the engine which has suddenly quit.For that reason, you really need to have the car electronically scanned to see if it throws up any fault codes that can lead you to the problem component. It’s likely there’s a bad connection somewhere or a sensor that is suffering a slow death and giving these intermittent faults which stop the engine in its tracks. Without every sensor (and there can be dozens of them) working properly, a modern engine has no hope of functioning properly.It's also worth mentioning that, in 2015, Kia issued a service bulletin for this particular Rio, examples of which had been illuminating their check-engine light and recording fault codes. The fix was to reprogram the ECU (the computer that controls the engine) so that’s would be worth checking, too. A Kia dealer should be able to identify cars that have had this fix." + }, + { + "question": "What are the issues with repairing versus buying a younger second-hand car?", + "answer": "The decision to repair or replace comes down to a lot of things, starting with whether you’re spending more on the car than it’s actually worth. Right now, a 2006 CR-V Sport has a market value of something like $9000 or $10,000, so spending $3500 on it won’t necessarily be a deal breaker.So what about replacing it with a second-hand car? One of the biggest problems with this is that you are then stuck with a non-working car (your CR-V) to dispose of, and non-running cars are notoriously difficult to unload. Typically, you’ll end up selling it to a wrecking yard for scrap value. That means you’d be tearing up plenty of money. That said, spending the $3500 on it and then selling it, won’t increase its value beyond the market value of $9000 to $10,000, but at least it would still be worth something (as opposed to nothing).Good second-hand buys now are things like Hyundais and Kias which had a six or seven-year factory warranty and, in the case of a three-year-old example will still have about half of that to run. The catch is you need to find an example that has a full service history so that the warranty will be honoured. But these are reliable, good quality cars that have a good track record and represent hassle-free ownership in most cases." + }, + { + "question": "What parts should I replace/change out on my 2011 Nissan X-Trail and what motor oil do you recommend?", + "answer": "If you’re going to tackle a home service on a vehicle like your Nissan, the first piece of advice is to buy a workshop manual and then find out exactly what a 150,000km service on that car demands. A service is not as simple as an oil and filter change, and if you don’t know what else is involved, you’ll almost certainly miss things. And don’t forget, the service list for the 120,000km service will almost certainly be different to the 150,000km job. Check the car’s glovebox for the service handbook which – if you’re lucky – will list the things you need to check and change for this service. The workshop manual, meanwhile, will let you in on the little secrets that make your car tick and how to get at the various bits and pieces.As a guide, though, the petrol-engined T31 X-Trail’s 150,000km service requires replacement of the oil, oil filter, air filter, brake fluid and air-conditioner filter. You also need to inspect (and rectify if necessary) the drive belts, cooling system, fuel lines, EVAP vapour lines, brake and clutch fluid, brake and clutch system, brake booster hoses, transmission oil/fluid level, steering and suspension, differential oil, wheel alignment, seat-belts, and the park brake. This service also calls for lubrication of the vehicle’s locks and latches.And people complain about the cost of a simple service!" + }, + { + "question": "My 2017 Ford Ranger XLT Double Cab, has covered 61,000km. It's covered by a protection plan until 2023 and has a full maintenance history. What would be asking price?", + "answer": "Prices of second-hand vehicles like the Ranger are high right now, mainly because there are such long waiting lists for new vehicles. When that happens, people who want their car now start looking at the second-hand market. At which point, simple supply and demand mechanics dictate that prices rise.Even though the Ranger isn’t as badly affected as some makes and models, there’s still an average waiting time of two or three months for a brand-new Ranger (depending on specification). Which is why there’s a strong market for a second-hand example like yours that has been looked after and serviced properly. The low kilometres showing also puts a vehicle like yours on to the short-list of a brand-new buyer being forced to look for a second-hand car.Prices right now for a vehicle matching yours seem to be anywhere from a low of $48,000 up to about $60,000, although whether the selling asking the higher figure will achieve that is another matter. Either way, though, you’d probably start the bidding at around the low-$50s for a quick sale. As an aside, while the accessories, mileage and service history all play well for your car, the extended warranty (protection plan as it was sold to you) probably won’t add a single cent. That’s because these dealer-supplied extended warranties are rubbish (rarely covering anything meaningful) and often are not even transferable to the next owner anyway." + }, + { + "question": "I can hear sounds of air sucking when the turbo is under load on my Mitsubishi Triton 2011. Do you have advice on this issue?", + "answer": "The sound of air hissing on a turbocharged engine is often down to a leak in the intake trunking that takes air from the turbocharger, through the intercooler and into the engine. As this air is under pressure (from the turbo) you’re likely to hear it above the rest of the engine noise. If it’s only a small leak, you might not notice the fall-off in performance (or boost as you’ve described it) but it will only get worse as the damaged part of the trunking deteriorates further. Eventually, you’ll start to feel the leak’s effect as it allows more and more air to escape rather than being forced into the engine.Checking the boost pressure with an accurate gauge will tell you if any boost is going AWOL, as can an electronic scan which might throw up a low-boost fault-code. But if you can hear the noise and have found the leak, replacing that section of plumbing is the logical first step. If that makes the noise go away, you’ve solved the issue.Sometimes the leak is down to a split in the trunking, other times it can be as simple as a clamp that has been loosened by the constant pressurisation of the system every time the turbo boosts up. But it needs to be fixed as it can throw the air-fuel mixture way off target and lead to internal engine damage. If you can’t find the leak but suspect that there is one, a specialist workshop can perform what’s called an EVAP smoke test where the intake tract is filled with smoke. At the point where the (visible) smoke escapes, there’s your leak." + }, + { + "question": "I have a 2015 Renault Captur. The transmission has recently failed, should the repairs be covered by Renault?", + "answer": "If there was a problem with the car that was logged with Renault while the vehicle was still covered by the factory warranty, then conventional wisdom says it’s Renault’s problem to put right. That’s what’s called a pre-existing fault and even though the car may now be out of warranty, if the problem was there before the warranty ran out, it’s still a warranty claim.However, what would help your case no end would be independent proof that the problems you experienced in warranty were the same ones that ultimately caused the entire transmission to fail. Perhaps having the transmission inspected by a specialist would give you this information.The issue will be that this transmission, in many cases, exhibited jerky performance even when it was brand-new. It’s likely Renault would point to this and tell you “they all do that,” suggesting that what you complained about back in warranty days was nothing to do with the failure. But you never know, Renault may wish to admit that this gearbox has known faults and flaws and look after you on the basis of customer care. Certainly, there are plenty of other Renault owners out there with similar stories to tell. Clutch-packs and the dual-mass flywheel have all been found to be wanting in this transmission." + }, + { + "question": "What small cars are available with a conventional handbrake?", + "answer": "There’s a strong trend within car-makers to ditch conventional park-brakes in favour of the one-button, electronic version. Along with the conventional manual transmission, it seems the park-brake lever is doomed to extinction. But that’s kind of the point, really; without a manual transmission, there’s no need for a hill-start using the conventional park-brake, as it’s only manual cars where this has ever been a real requirement.While the best electronic park-brakes apply and disengage themselves automatically (if you forget) not everybody is a fan of them on the basis that they’re slower to operate and sometimes don’t operate logically or ergonomically. So why do car-makers use them? Partly because they’re seen by many consumers as an advance. For some car buyers, any time you replace a mechanical system with an electronic one, that’s progress. The electronic brake also allows for an automatic hill-hold function and, in a manual car, the brake will automatically release as the clutch pedal is released, preventing the car from rolling back until the clutch is biting.Meantime, it’s hard to imagine that an electronic park-brake with its actuating motor(s) is any lighter than a conventional cable-operated brake, nor can the electronic version claim simplicity compared with a cable brake. The other argument is that the e-brake (as it’s become known) frees up space in the cabin. Perhaps.Meantime, given that as many as 80 per cent of cars have switched to an electronic park-brake, and about 90 per cent of new cars are automatics, finding one with a conventional brake and a manual transmission mightn’t be an easy task." + }, + { + "question": "I am having issues with my Jeep Grand Cherokee Limited 2019. Do you have any advice on who is responsible to pay for the lease repair payments under warranty?", + "answer": "There are two issues here. The first is that you’re paying a lease on a vehicle that isn’t functioning right now. There’s not much that anybody can do about that and it’s not really anybody’s fault. The disaster that is current global supply chains has meant that freight out of the United States is either moving at snail’s pace or not moving at all. Many Australians are waiting for bits and pieces from North America, all of which seem to be stranded on the dock in the US. Perhaps you could talk to your finance company about some interest-rate relief, but based on past experience, I wouldn’t be holding my breath there. And since it’s not Jeep’s fault that global trade is in such a state right now, I don’t think you’d do much good there, either. Nor is this a Jeep-specific problem; many car brands are having trouble sourcing repair and service parts.As for the vehicle being replaced, on the face of it, I doubt that you have much of a case. If Jeep refuses to or cannot repair the vehicle, then you’d have grounds for a refund or replacement, but if Jeep believes that replacing the engine will fix the problem, then consumer law allows for that to happen.The chances of the same vehicle having two engine failures seems pretty slim, so I wouldn’t be worried about it happening again. Don’t forget that there are any number of reasons (fuel pump, sensor, electrical problem, fuse, relay and a thousand more) for an engine to stop virtually in its tracks. Again, this is not a Jeep thing; all car-makers have experienced engines that for whatever reason have simple spluttered to a stop, often at speed on the highway.When that happens, of course, you can lose the assistance to the power-steering and the braking system which is what your wife is concerned about. But it’s probably worth explaining that even though she would have to wrench the steering wheel with lots of muscle and really stomp on the brake pedal, even if the engine stops, she would still have brakes and steering. They just won’t be power-assisted. And even if she doesn’t think she’d be able to turn the wheel if that happened, adrenalin is a very powerful force on its own in such situations. And, again, the same thing could happen in any make or model of car." + }, + { + "question": "I recently had to replace the engine and turbo in my MY13 Ford Ranger (2.2 4WD) due to an oil pump issue. Is this a common fault in the Rangers?", + "answer": "Your mechanic is switched on, and is right about some Rangers (both 2.2 and 3.2-litre variants) experiencing oil pump failures. It seems the variable displacement, vane-style pumps aren’t lasting as long as some owners are expecting them to, and there’s actually an aftermarket pump that reverts to the gear-style mechanism that some Ranger owners are retro-fitting. I’m not sure that it's at the stage where you’d call the fault commonplace, but it is not unknown. And, of course, if the pump does fail, you’ve only got a few seconds to switch the engine off before major internal damage ensues.The bigger complaint among Ranger owners is that the standard vane-style pump allows only a ten-minute window in which to drain the oil out during a service and get the new oil in. If the mechanic takes longer than those ten minutes, the oil will drain out of the pump and, because of the design, the pump won’t self-prime when the engine is restarted, leading to it running without oil pressure. Again, that’s enough to cause terminal engine damage." + }, + { + "question": "Would a Hyundai Palisade comfortably carry my family as well as safely tow a 3500kg loaded camper trailer?", + "answer": "The short answer is no. The Palisade in either petrol or turbo-diesel form is rated to tow a maximum of 2200kg. Towing a heavier load than that would be illegal, void your warranty and insurance and would simply be outright dangerous.Beyond the towing element, the Palisade would be a great choice for a growing family of teenagers as it’s huge inside, comfortable and has a flexible seating layout. However, if you really want to tow a 3.5-tonne camper (which is what a family of that size probably needs for a vanning holiday) then you’re better off going for a four-wheel-drive wagon like a Nissan Patrol or Toyota LandCruiser.These vehicles offer seven seats (unlike a dual-cab ute) and have the towing capacity to do what you need them to. That said, at 3500kg, you’re right on the limit of their legal towing capacity, so you’d need to accurately know the mass of the caravan or camper and then add the weight of any gear inside it including drinking water and luggage. All those things add to the towed mass and can easily take and already heavy camper-trailer beyond the legal towing limit of the vehicle." + }, + { + "question": "Can I tow a camper trailer that weighs 2000kg in fifth gear?", + "answer": "There’s a school of thought out there that says you shouldn’t tow anything heavy in an overdrive gear (such as fifth gear in your Ranger). That’s because the extra load of the trailer places huge stresses on the transmission via the gearing of that overdriven gear.In the real world, the best advice is to avoid going uphill or into a headwind in overdrive, saving that fifth gear for downhill or flat running where you’re not loading the gearbox too much. You also need to be travelling at a speed where the vehicle is comfortable in fifth, not lugging along at low revs. This applies also to a four-speed automatic with an overdriven fourth gear, not just manual transmissions. Use the overdrive lock-out button to force the transmission back to third gear where it will be happier and less likely to be damaged. Be aware, too, that modern transmissions with six (or more gears) often have both fifth and sixth gear overdriven, not just the top ratio." + }, + { + "question": "How do I fix the vibration issue on my 2012 Holden Colorado?", + "answer": "Your problem could well be torque converter-related, but it could also be something else inside the transmission. The fact that the transmission will not shift back out of sixth gear even going uphill, suggests that there’s – in theory least – a problem with the electronics or hydraulics that control the shifting patterns. That the transmission is also shuddering is either a symptom caused by the same problem, or a result of a second fault in the unit.It always raises suspicions when a problem crops up just after a vehicle has been serviced, and sometimes that suspicion is well placed. Have you double-checked the level of fluid in the transmission since it was flushed and refilled? Incorrect fluid levels can cause the sorts of problems you’re seeing. So can the incorrect grade of type of fluid used. You should check both these things first and move on from there if they check out okay." + }, + { + "question": "Does the Hyundai i30 2009 model have just one reverse light?", + "answer": "This sounds like an odd question, but it’s actually not. Not all cars over the years have been fitted with two reversing lights and having just one was legally acceptable. From memory some Excels (and the early Toyota Prius in some markets and plenty of European cars) were sold here with both a single reversing light and a high-intensity fog-light set into the rear bumper. Australian drivers being unfamiliar with rear fog-lights, often left them turned on all the time, dazzling anybody following.As well as reducing the cost-per-car, having a fog light and a reversing light that were interchangeable made building cars in both left and right-hand-drive form a little simpler (and cheaper) as the same bumper moulding could be used with the lights simply swapped side-to-side.In any case, by 2009, the Hyundai Excel had grown a second reversing light to bring it into line with other mainstream cars being sold here. Hyundai Australia managed to dig me up a wiring diagram for the FD model Excel (2007 to 2011) which clearly shows the wiring loom to support two reversing lights." + }, + { + "question": "Can you recommend any hybrid or fully electric cars for driving in regional NSW?", + "answer": "If the vast majority of your driving is done at open-road speeds over long distances, the arguments for a hybrid car of any sort begin to lose traction. The plug-in hybrid will - once you’ve charged it overnight - give you the first few dozen kilometres of driving on electric power (though possibly not that many at highway speeds) while a range-extender electric vehicle will end up having its petrol engine running for most of the time oncer you’ve exhausted the batteries.Which is another way of saying, you might be better off with a conventional petrol or diesel car and not hauling around an electric motor and battery-packs that won’t be doing you any good for much of the time.Hybrids work best in an urban, stop-start environment where the electric motor can accelerate the car from rest efficiently, as well as recoup braking energy to return to the batteries. But a long drive down a country road doesn’t always allow for much of that. There’s not much point paying for technology that doesn’t offer a benefit in your specific circumstances." + }, + { + "question": "Can I change to 17, 18, or 19-inch rims for higher profile and less punctures on my 2019 Tiguan R-Line?", + "answer": "There are a couple of issues with changing wheels sizes, but it’s a question a lot of people ask. That’s because the trend towards larger-diameter, super-low profile tyres doesn’t make sense for a lot of owners. Complaints include poor ride quality, expensive tyre replacement costs and the punctures you’re experiencing.Even though the 50-series tyres on your car are not what most would call super-low profile, they don’t feature the same depth of sidewall as a `taller’ high-profile tyre. At that point, the sidewall has to be more rigid and there’s less flex in it. Which, in turn, makes the sidewall sometimes more susceptible to copping a stray rock or even a kerbside gutter and not being able to flex to prevent damage to the rubber itself. So, in some cases, going to a smaller wheel but a tyre with a higher profile (deeper sidewall) can be a good move.What will limit this will be the brakes on your Tiguan. Fundamentally, you need to have a wheel rim with a large enough inside diameter that it clears the brake calipers. If the wheel diameter is smaller than the brake package, you physically won’t be able to fit the new wheel-tyre combination. There are also the issues of ground clearance and speedometer calibration, both of which can be compromised with a different wheel-tyre package and, therefore, a different rolling diameter. The trick is to use, say, an 18-inch wheel and match that with an 18-inch tyre that has a deeper sidewall that gets you back to the original tyres’ rolling diameter. That will retain your speedo accuracy and your ground clearance and should also give you a tyre that’s less prone to sidewall damage and cheaper to replace if the unthinkable does happen again.A good tyres shop should be able to help you with the necessary measurements and sizing." + }, + { + "question": "How can I fix the Apple CarPlay in my Toyota Landcruiser Prado VX?", + "answer": "Poor Bluetooth quality and other connectivity issues have plagued Toyotas for years now. For a while there, it seemed as though Toyota might have gotten on top of the problems, but as your experience shows, clearly there are still issues.In the first instance, you need to allow Toyota to try everything it can to make things right, including waiting on an upgrade to the Bluetooth system that will work for your car. Of course, that leaves you in the lurch in the meantime. When Toyota finally admits that they can no longer help you even though this is clearly a warranty claim, that’s when you need to call in the ACCC as, at that point, you’ve paid for something you haven’t got. Perhaps Toyota will agree to cover the cost of an aftermarket head unit (or a different brand of phone) that actually works in the Prado. In any case, something’s got to give or the vehicle is of no use (or at least limited use) to you in your line of work. Right now, there’s a class action in the USA for this exact problem. Although this legal action won’t apply to vehicles sold in Australia, it illustrates the depth of the problem. Sources also suggest Toyota has switched out some head units in US-market cars, so perhaps that will be extended to here.It staggers me that a huge company like Toyota can’t get something as simple as Bluetooth connectivity right when pretty much every other car-maker around the world has this stuff sorted out. It’s not as though the Apple phone is an uncommon consumer choice, is it? In 2022, hands-free phone operation is a major selling point and to not have it (despite paying for it) is far from acceptable.You have obviously taken this up with your dealer, but have you contacted Toyota’s customer service department at head office? You might make more progress going straight to the source rather than being fobbed off by a dealer." + }, + { + "question": "What should I look for when buying a vacuum cleaner for the car?", + "answer": "If you’re of a certain age, your judgment on this subject is probably coloured by a particular generation of car vacuum cleaners. You might remember them: chubby little plastic barrels in pastel colours, powered by a single nine-volt battery with a rubber band (visible once you’d lost patience and hurled the thing against a wall) driving the innards. And, without sugar-coating it, they were useless.But surely, car vacuum cleaners in 2022 can’t be so uniformly worthless? True, but some still are, so finding the right one involves checking that it has the features and grunt you need.First things first; does the unit have the sucking power you need to remove jelly-babies from carpet? The single biggest gripe among car vacuum-cleaner owners is a lack of suctionAnother thing to consider is the size and weight of the unit. While it’s tempting to use the household vacuum cleaner with the wand removed, you have to be sure the thing will be able to poke down between the seats and centre-console and under the front seats (where whole micro-eco-systems can survive for years). Weight is another issue and a vacuum cleaner designed for use while standing might be a bit ungainly as you’re sprawled across the back seat trying to vacuum up five-year-old Maccas fries.The actual vacuum produced by a cleaner will be loosely linked to the power of its electric motor. These range anywhere from 200 Watts to 650 Watts and, the rule of thumb is that more is better.The other big feature people look for is cordless operation. Not having to drag a cord through the car’s interior is a huge bonus and modern rechargeable lithium-ion batteries are good enough to give you the vacuuming time you need between recharges. Even household vacuum cleaners are going this way with handheld, 12-volt or 18-volt operation.Make sure the bag capacity is big enough for your needs, too. It can be a pain having to empty the bag too frequently, so check the capacity of the bag in the specifications. An alternative is the bagless, or cyclonic, type of vacuum cleaner that is increasingly popular. Makes and models such as the Dyson V6 are powerful bagless cleaners and are a popular choice.The cleaner’s filtering system should also be investigated as it’s no use simply moving the dust around the car. Again, the specifications will tell you a lot, but a comparison from an independent source is always worth consulting. A cleaner with a good filtering system will also filter out even tiny dust and prevent it form entering the cleaner’s motor, potentially damaging it.What attachments does the cleaner come with? Often, cleaning a car’s interior requires some pretty specialised little mini nozzles and brushes to get into every nook and cranny, so make sure they either come with the unit or can be purchased as accessories.Finally, can you live with the noise of the thing without resorting to earplugs. Don’t forget, a car’s interior is an enclosed space, so what sounds tolerable in the shop may be painfully loud inside the car in a garage.To be perfectly honest, when it comes down to it, many car owners find that their portable household vacuum cleaner is more than up to the job of vacuuming their car. And since many household cleaners are now cordless, you don’t even need to park the car anywhere near a power-point. It’s worth noting that professional car detailers don’t use car-specific vacuum cleaner. For them, the best vacuum cleaner for car work is an industrial-grade wet-and-dry barrel models (with the appropriate attachments) purely for the extra grunt they offer and the ability to clean more cars more quickly.If, however, you’ve decided that a car-specific unit is right for you, what’s the best car vacuum cleaner on the market? These things change all the time, so the best advice is to find an up to date comparison or collection of independent reviews on the subject. Don’t forget that this is a hot marketplace, too, so there are lots of brands competing for your money including established household vacuum brands like Hoover, while traditional hardware brands such as Black and Decker have also bought into the market." + }, + { + "question": "What are HID headlights?", + "answer": "Check the sales brochure of a high-end new car and chances are you’ll find that the headlights are HID units. But let’s start at the start: What are HID headlights?HID actually stands for High Intensity Discharge. Unlike old-school automotive lighting (Halogens and sealed-beam lights) which are incandescent (where a filament is heated until it glows) High Intensity Discharge lights are arc lights. That is, an electric current arcs between two electrodes, in an atmosphere of inert gas (typically Xenon) to create a bright, white light that is, as the name suggests, high intensity. For background, a Neon shop signs uses the same arc-lighting principles.It’s not that simple, though, and creating the arc requires a lot more than a car’s 12 volts. That’s where the ballast comes in, which works like a transformer to step the voltage up to around 20,000 volts to initiate the arc and then a steady 85 volts or so to keep the arc stable.The big advantage with HIDs is that they are super bright – as much as three times as bright as a conventional halogen globe. You’ll spot them in traffic by their clear, white light, often with a blue edge where the beam is cut off by the lens. And although they require plenty of volts, they don’t draw as much current and typically require just 35 Watts to run them, compared with, say, 55 Watts for a halogen, reducing the load on the car’s battery and charging system.The downside is that they’re often dazzling to oncoming traffic. That’s why there’s an Australian Design Rule for them mandating that they feature a self-levelling system to keep them pointed where they should be, as well as a washing system to avoid the build-up of grime on the lens which can cause diffraction and dazzling. For this reason, some manufacturers use HIDs for the low-beam lighting and a conventional light for the high-beam system. A common question is whether aftermarket kits to convert a car to HID lighting are illegal or not. It’s not a simple question to answer because it will largely depend on the mood of the police officer and the attitude of the driver when the confrontation eventuates. Provided you comply with all ADRs on the subject (including the washing system) don’t exceed 2000 lumens of brightness and stay within the warm to cool-white colour spectrum (4300 Kelvin to 6500 Kelvin) you should technically be legal. You also need to make sure the HID headlight kits you choose feature ECE certification (A European standard that applies here to HID lighting). And the self-levelling ADR? A classic grey area as many European cars sold here with HID lighting don’t have this feature. Nobody is sure how they slipped through the net, but they did. Again, your roadside attitude will play a huge part in how things pan out.The big comparison most consumers make is the HID vs LED headlights one. Many specialists now believe that an LED light upgrade represents a better, cheaper, simpler alternative. LED lighting is so good these days, that a legal HID conversion simply doesn’t offer any real advantage." + }, + { + "question": "How do the cameras designed to catch people using their mobiles while driving work?", + "answer": "It's the old rubbing your tummy while patting your head thing: Fundamentally, it’s quite difficult to do two things at once. Moreso if they’re abstract pursuits. And, on the basis that you wouldn’t try to juggle kittens at the same time as you were attempting to cook dinner, or you wouldn’t begin reading a book while riding a bicycle, neither is it a wise move to combine driving a car at the same time as operating a mobile phone. No, we shouldn’t need to say it, but the sheer number of people caught using a mobile phone while driving suggests otherwise. Those same people are also the one who show up in large numbers in road-crash statistics.The government message on using a phone while driving is pretty clear, and the penalty for using a mobile phone while driving can range from hundreds of dollars to more than $1000, and up to six demerit points on your license. Often both. And yet, the problem of people texting and checking their phone while driving persists. So now the police have adopted a new measure to stop the practice.They’re called mobile phone detection cameras and while they don’t replace the previous method of police officers in traffic watching what you’re up to, they add another string to that bow. States such as Victoria, NSW and Queensland are already using these new cameras which basically give the law-enforcement agencies a new angle (literally) on spotting the wrong-doers.These new cameras don’t use radar or lasers or anything else designed to detect who’s doing the wrong thing. Instead, they’re perched high on poles or gantries and peer through the windscreen of every car that passes under them. A high-speed camera then takes a photo of every car.So how do they sort the legal drivers from the law-breakers? Each photo is scanned by the camera’s computer using artificial intelligence to match the image with an algorithm of what a driver on a mobile phone looks like. Each image that is deemed a likely suspect is then sent to head office where it’s viewed by a human who ultimately decides whether or not to issue a traffic infringement notice. Once an image has been discarded as not worth pursuing, the officials assure us that image is erased and can never be accessed again by anybody.If the idea of having somebody photographing your lap while you’re stopped at the lights or beetling down a freeway, seems a bit creepy, you’re not alone. And just like toll-road collection agencies, there’s a possibility that the invoice sent out won’t always match up with what really happened or who was involved. That’s when you will need to defend yourself. But as the law is written, it becomes your problem to prove that either it was something other than a mobile phone you were touching, or it was somebody else in your car. This sems to go against the basic premise that you are innocent until proven guilty, but that’s the way modern, owner-onus traffic laws are being written.Bear in mind, that even touching a switched-off phone to move it from your pocket to the centre-console while you’re in a car with the engine running (even if you’re stopped in a car-park) is, according to the legislation, the same offences as texting your mate, hand-held while roaring down the highway at 100km/h. So this is serious stuff, and it could be argued that common-sense seems to have been misplaced somewhere along the way. But one thing you can’t argue is that using a mobile phone while on the move is a dangerous game to play and mobile phone fines are here to stay.Fixed mobile phone cameras on freeway gantries can’t be moved easily, but there are also mobile set-ups that can be parked in hot-spots and then moved to other locations quickly and easily. The phone cameras are not easy to pick from a speed or red-light camera either, so there’s no real way of knowing what a particular camera is checking as you whizz past it. The best advice, then, is to keep your phone in your pocket or the glove-box and leave it there until you’ve safely arrived at your destination." + }, + { + "question": "Do you need a special license to tow a caravan?", + "answer": "If you’ve ever been stuck behind a slow-moving caravan that’s wandering all over the road and making it impossible for you to overtake, you’ve probably speculated on the need for a special caravan towing license. But, in Australia, provided you have a full driving license and the caravan and tow-vehicle don’t exceed the mass limits that involve an endorsed or heavy vehicle license, there’s no such requirement. Whether that’s the ideal situation from a safety point of view is one thing, but it remains the law. But that’s not to say there aren’t specific caravan towing regulations, because there are…lots of them.Those start when you become a learner-driver or a P-plater, inasmuch as some states and territories allow L-platers to tow, while others don’t. However, it’s not a simple set of rules and it varies between the states and territories. So here’s how it pans out for learner-drivers:In Western Australia, learner drivers can legally tow a trailer or caravan. Obviously, they still need a fully-licensed person in the front seat beside them, just as they do for any L-plate driving in any state. The same goes for South Australia, Northern Territory, and Queensland. It also applies to the ACT with the caveat that the towed trailer or caravan may not exceed 750kg GVM (Gross Vehicle Mass).In New South Wales, Victoria and Tasmania, L-platers are not allowed to tow anything.But can you tow a trailer on P-plates? For P-platers, it’s no less confusing, mainly because some states have two-tier P-plate systems, with different rules for each. So here goes:In the ACT, the first 12 months of your P-plates means the same towing restrictions as your L-plates. That is, you can tow a trailer, but nothing over 750g GVM. Once you move to your green (P2) permit, you can tow as if you had a full license.For NSW, the P1 permit allows you to tow only a trailer with an unladen mass of less than 250kg, so that rules out any caravans. Once you move to your P2 permit, you can tow any legal load in NSW.The NT has only a single-tier P-plate system and that allows holders to tow a caravan or any other legal combination.QLD allows all P-platers to tow any legal combination.In SA, there are no restrictions on P-platers towing.Tasmania is the same as SA with no restrictions on P-platers towing.Victorian P1 drivers cannot tow anything, but those restrictions are dropped once the person has attained their P2 permit.In WA, P-platers can tow with no restrictions.Of course, there are exceptions to some of this, including, in some states, an exemption for a P-plater to tow if their employment requires it. These vary from state to state so you need to check each location and each driver specifically to avoid making a mistake and winding up in trouble with the law.The other question that crops up is whether, say, a young driver with a South Australian L-plate wants to cross the border into Victoria while towing a trailer or caravan. Is that allowed? On the surface, it’s not as Victorian L-platers can’t tow. But dig a bit deeper and the consensus seems to be that the rules of the home state apply to the driver regardless of what state or territory they find themselves in. We say consensus rather than rule of law, because there have been cases where the police officer on the spot has not agreed with this interpretation of the law. And we all know how that can end.Getting back to our original scenario where a caravan is holding up traffic, it seems a bit academic, but is there a speed limit for towing a caravan? Yes there is, although, again, it’s very fragmented along state and territory lines.NSW allows a caravan to be towed at the posted speed limit unless the combination (car and trailer) weighs more than 4500kg. At that point the limit becomes the posted limit or 100km/h, which ever is lower. And with a modern four-wheel-drive towing a full-sized caravan, breaching that limit is a very real possibility.WA takes the approach of limiting all towed loads to 100km/h, even if the posted limit is higher.In all other state sand territories, a caravan or other trailer can be towed at the posted limit. The other exception is Tasmania, where there’s a 12-tonne limit to that, after which you’re restricted to specific speed limits, but it’s the posted limit up to that point.The over-riding proviso with all these scenarios, of course, is that the vehicles are in roadworthy condition and that you are driving safely and to the conditions regardless of what the maximum speed limit is for that stretch of road.So should there be a license to tow a caravan? Plenty of people reckon we’re over-governed as it is, and exactly what the mooted caravan license requirements would be is anybody’s guess. Doubtless they’d vary from state to state which might water them down considerably. So what about the grand concept of a Caravan License Australia, which would apply anywhere in the country? Well, when the states and territories can’t agree on so many other issues and so obviously value their sovereignty (read; control) that seems unlikely.Which means the best advice is to take matters into your own hands and sign up for a caravan towing course. These are structured and run by specialist training companies and are likely to be of much more practical use to you than a set of regulations dreamed up by a bureaucrat." + }, + { + "question": "Have been told my car needs new suspension bushings. What are they?", + "answer": "So, you’ve just been to the mechanic to have your car serviced and the mechanic tells you your car needs new suspension bushings. But what are bushings on a car? How do they go wrong, and what do they do in the first place?A bushing is part of the suspension and steering systems and is located where the suspension pivots. A car has lots of pivot points in its steering and suspension. Think about how the front wheels go up and down over bumps as well as swivel when you turn the steering wheel. All those movements require pivot points.Those pivots obviously need to be strong, so they’re made from metal. The problem then is that those pivot points involve movement between the two suspension or steering parts that form the pivot and that would involve metal-on-metal movement. And that would make things wear out very quickly. It would also contribute to noise and the car would be very uncomfortable without some `give’ in those joints.Enter the bushing. The bushing is more or less a layer of rubber or polymer that keeps the two metal surfaces slightly apart, reducing noise as the movement occurs, but also reducing wear and allowing a little compression to reduce the shock being transferred into the cabin. Think of the bushing as the cartilage in your knee joint, giving the bones full, smooth movement without them grinding on each other.Car-makers generally use rubber for their bushing material, while the aftermarket can also supply replacement bushes in a range of plastic or polymer materials. These latter types are a bit stiffer than the rubber bushings so they control the suspension and steering a little more accurately at the expense of a little more harshness reaching the cabin. The polymer bushes are also more impervious to oil (of which there can be quite a lot of under a car).Car bushings are located virtually everywhere under a modern car, with upper control arm bushes, shock absorber bushes, rear and front lower control arm bushes, steering arm bushes, sway bar bushes and more, all keeping you isolated from the violence involved in hitting a pothole at 100km/h.Suspension bushes are a wearing part, so eventually, they develop slack or slop and don’t hold the pivots together as tightly as they should. Symptoms of this include a loose feeling through the car, vague steering and noise from the suspension. Fundamentally, with worn bushes car control is reduced. Once the bushings are really worn, the car will not handle or steer properly and will be unroadworthy. You might even find that worn bushings can create uneven tyre wear.At that point, you need to replace the bushings. You can buy a whole set of bushings as a kit, or individually if only some are worn. Replacing them is a fairly involved job and usually involves a hydraulic press, including removing the old bushings, so it’s not really a job for the driveway on a Saturday morning. The replacement cost complete kit of bushings for the average car will range in price, but a good ball-park figure is around the $500 mark. You can then add at least the same amount in labour. Some polymer bushing kits are more expensive, but while it’s not a cheap fix, replacing worn bushings will transform the way the car drives. Not to mention making it safe again." + }, + { + "question": "Why is the battery in my 2021 Subaru Forester going flat and how do I fix it?", + "answer": "A: If the reason the battery is going flat has anything to do with a fault within the rest of the car, then yes, I would imagine the problem – and the subsequent battery replacement if the battery is damaged – would be a warranty issue. The body computer in modern cars can do curious things with the electrical systems and accessories fitted, and that can sometimes result in a flat battery.Subaru is not the only brand with this problem, but flat batteries caused by it are definitely not the sort of statutory wear and tear issues that normally exclude a battery from any warranty claims. It would be the same with tyres, brakes and clutches. Normally, when these components wear out its deemed normal wear and tear and is not covered by the car’s warranty. But if a tyre, clutch or braking system fails because of a manufacturing or materials fault, then the new-car warranty should cover it." + }, + { + "question": "I am looking for a vehicle to tow behind an RV. What are some good options?", + "answer": "A: Unfortunately, a vehicle with a transfer-case with a neutral position, a manual gearbox and the option of two-wheel-drive is not a common thing any longer. But those are the attributes you need to flat tow a vehicle behind your motorhome or camper. Towing any vehicle with an automatic transmission is a no-no as the gearbox needs the engine to be running for it to be properly lubricated.A Jeep Wrangler with a conventional manual transmission might be another option. In either case, you’d need to check with the manufacturer of whatever you choose, as flat-towing will potentially void any warranty on the car. Some owners have looked at the Ford Ranger on the basis that it’s a popular flat-towing choice in the USA, but that won’t work here as the transfer-case of the Australian version of the Ranger doesn’t have a Neutral-2WD position, while the US-market version does. Even a manual Ranger is not suitable as Ford told us that flat-towing even that version would be tearing up your warranty." + }, + { + "question": "I have a 2016 Nissan X-Trail and wondering what causes a transmission to need replacing?", + "answer": "A: Transmissions are a wearing part of any car, In the case of the X-Trail, the vehicle used a CVT transmission rather than a conventional automatic. The CVT uses variable pulleys and a steel belt to vary the gearing and allow the engine to accelerate the car efficiently. In decades past, the CVT was not as durable as other types of transmission, although recent advances have made it a more robust unitThe specific servicing required by a specific vehicle varies from model to model, and there’s also a recent trend towards transmissions that don’t – according to the manufacturer – require much maintenance at all, including regular changes of the transmission fluid. Old school mechanics don’t always agree with this sealed-for-life strategy on the basis that clean fluid never harmed a transmission, while worn out or contaminated fluid certainly can. Heat is the natural enemy of transmission fluid, and if you live in a hot climate and do regular highway driving, chances are the transmission has been pretty hot at times.In any case, the experts reckon that 100,000km is the maximum distance you should drive between fluid changes in your Nissan with its CVT. Was this done during your ownership or according to the service records? Nissan’s own servicing notes on this car indicate that the CVT fluid only needs to be checked every 15,000km (and then only for leaks and level) but not replaced. There’s a clause that says if the vehicle is used for towing or in harsh conditions, the fluid should be checked for condition at 90,000km and replaced if necessary.Either way, you’re way beyond the factory warranty period. Brand-new, your car would have had a three-year/100,000km warranty (Nissan extended the warranty to five years in 2019) so you’re well beyond both those limits." + }, + { + "question": "I'm looking to purchase a 2014 Renault Clio RS. Can you offer advice on this model?", + "answer": "A: The whole dual-clutch transmission in the Clio RS is made by Getrag, so I’m not sure what the Renault dealer you contacted is talking about. Perhaps the actual clutch plates are made by one of Getrag’s suppliers, but fundamentally, this was a Getrag designed and built transmission. Renault Australia did, indeed, slice the warranty on its Sport models from five to three years effective May 1, 2018, and I agree that that would have sent alarm bells ringing for existing owners of these cars.What really sends shivers up the spine is that the six-speed DCT in the Clio Sport is closely related to the unit Ford used in its Fiestas and Focusses. And that transmission, known as the Powershift, was a total abomination, leaving Ford customers high and dry with broken gearboxes and Ford Australia with millions in fines and being labelled by the ACCC as conducting itself in an `unconscionable’ manner after Ford tried to blame owners for the failures. Eventually, Ford Australia was forced to offer owners of these vehicles a very sweet trade-in deal on the new model Focus and Fiesta, effectively buying back the appalling DCT-equipped models.One of the major causes of transmission failure was the dry-clutch engineering which saw the clutch-packs wear very prematurely. Renault Clio Sport transmission failures don’t seem as common as those in the similarly equipped Fords, but that’s possibly a simple matter of there being so few Clio Sports on the road here. Perhaps the Renault version of the transmission is built to a different level of quality and materials (the same transmission is built in factories in different parts of the world, so that’s possible) but we’d potentially be doing you a disservice by not highlighting the problems with this transmission. Some owners have reported trouble-free runs, but others have experienced gearbox faults and failures at low kilometres. It does seem a bit of a lucky-dip. For the record, Getrag’s wet-clutch seven-speed transmission was a markedly better unit, but that’s not what’s fitted to the car in question.If you do go through with the purchase, demand a full service history to prove that all the maintenance and factory software upgrades have been applied to the car and then take it for a proper test drive that includes urban and highway driving. If the transmission displays any shuddering when taking off, any slipping between gears, takes a long time to select each gear or switches to limp-home mode, there’s good cause to suspect a worn or faulty transmission." + }, + { + "question": "I'm looking for a quality second-hand SUV. Any advice?", + "answer": "Because the SUV now utterly rules the world, you should have no problem finding something within your budget and fitting your requirements. Stick with brands that have a good reputation and models that don’t have endemic problems such as transmission failures or suspension or braking problems.Without a doubt, however, the first priority in a car for a young driver is safety. So target a make and model that offers the absolute best safety gear that falls within your budget. The good news is that many affordable SUVs have now had crucial safety gear such as autonomous emergency braking, reversing cameras and blind-spot warning for a couple of generations now, so there are second-hand SUVs available that are very safe cars.The new owner should also have some say in what she ends up with; some youngsters are keen drivers who want snappy engines, transmissions and steering, while others approach a car as more of a transport module than anything else and seem more concerned with connectivity and technology. Find out what the end-user needs and wants and then go from there." + }, + { + "question": "How do I tell if a 2019 Hyundai Kona is AWD or FWD?", + "answer": "It’s pretty simple, James, and despite both two and four-wheel-drive being offered on all trim levels of the Kona, there’s one thing to check that will answer your question: If the vehicle has the two-litre, non-turbocharged engine, it’s a two (front) wheel-drive. If it has the 1.6-litre turbocharged engine, it’s an all-wheel-drive Kona. Hyundai never offered a front-wheel-drive Kona with the turbo engine, nor all-wheel-drive with the non-turbo.Beyond that, there were some other major technical differences that will also tell you what you’re looking at. The front-drive Kona has a simpler, torsion-beam rear suspension, while the AWD version has a multi-link arrangement. Then there’s the transmission. Front-drive Konas got a six-speed conventional automatic, while the AWD Kona got a dual-clutch seven-speed transmission." + }, + { + "question": "Does my Suzuki Ignis 2003 need a diagnostic check to fix an ignition lock issue?", + "answer": "If you’ve fitted a new ignition barrel, you’ll also have a new ignition key to go with it. And, according to Suzuki, that key needs to be electronically coded to the car before anything will work. You can take the car to a Suzuki dealer to have this done, or you might be able to find a local locksmith, some of whom can perform this task. But you’ll need to check first.If your car is the base-model GA version without remote central locking, the other issue is that you’ll then have two keys to operate the car; one for the ignition and another to operate the door locks. The smart thing to do would be to have your dealership or a locksmith recut the door-lock barrels to suit the new key and have the whole car operate form a single key…much more convenient." + }, + { + "question": "What would be a comparable small SUV to the B200 Mercedes Benz?", + "answer": "The good news for you, Jenny, is that there isn’t really a mainstream car-maker anywhere in the world that doesn’t offer a range of SUVs in various sizes and price points. The SUV has literally taken over the world, so it comes down to finding a brand you like with a model that’s right for you at a price you can live with. You’ll be offered all sorts of options, too, including petrol or diesel engines, two or four-wheel-drive layouts and in many cases the offer of a hybrid drivetrain.If you only do the occasional country drive, I’d stick with either a petrol engine or hybrid powertrain as a modern diesel engine doesn’t like a full-time life in the suburbs where the engine and exhaust system never get hot enough to purge the emissions filter (the DPF). Beyond that, however, you’re sure to find something that suits you to a tee. Lexus SUVs are built to a very high standard and the brand has lots of experience with hybrids, so I’d definitely short-list Lexus based on your question." + }, + { + "question": "Are there any risks or problems buying a 2011 Holden Captiva vehicle?", + "answer": "As second-hand buys go, the Holden Captiva is a no-go zone. These were not reliable cars when they were new and the years and kilometres since have only made that situation worse. The V6 petrol engine is prone to stretched timing chains which is a huge and expensive job to fix and the automatic transmission is also a turkey. The Captiva was also home to many an oil leak and electrical problems are common.These are now cheap cars, but for a very good reason. But even a car that is cheap to buy can wind up costing you lots if you need to constantly repair it. There are plenty of far better alternatives." + }, + { + "question": "Where is the Volvo XC60 made?", + "answer": "Australian delivered Volvo XC60s built between 2009 (when the vehicle was launched here) and 2017 were built at Volvo’s plant in Ghent, Belgium. For the current-model XC60 (launched in 2017) production moved to the Gothenburg plant in Sweden." + }, + { + "question": "What should I do to fix problems on a Kia Carnival 2009 that isn't covered by the warranty?", + "answer": "This is precisely why I loathe the typical aftermarket warranties dished up by used-car yards. They are written very carefully to cover the stuff that won’t go wrong, and not cover the things that typically do fail or break. It’s often been said that these warranties are not worth the paper they’re written on, and here’s proof yet again.What does it matter if the engine failure was caused by a radiator that is blocked, broken, cracked or leaking? The bottom line is that a dud radiator (sold with the rest of the car) appears to have caused the car to overheat and destroy its engine. And yet the fine print of this warranty will allow the warranty company to wriggle out its responsibility to repair an engine it accepted money to cover. The ACCC should get involved in this grubby end of the car trade and sort it out. Now.As for your friend, I’m not sure what can be done. Allowing somebody with the right legal background to read the warranty might be a good idea. But the used-car dealers who profit from these warranties know the fine print backwards. And I suspect that even if the blocked radiator exclusion hadn’t scuppered her warranty cover, the fact that a previous owner did his own servicing (and therefore, no stamped service book) would have been an alternative get-out for the warranty company. Actually, that’s a thought: If the service book wasn’t fully stamped, should the warranty have even been offered when the car was sold? I’d be asking that of the car-yard.I’d also be asking who diagnosed the radiator as the problem. If your friend noticed coolant disappearing but not leaking on to the ground, I’d say that was more consistent with a blown head gasket – for which these early Carnivals were infamous. Find out if a blown head gasket is covered in the warranty. If it is, I’d be very suspicious about blaming the radiator. And yes, I’m absolutely suggesting that you’re potentially being lied to about the cause of the engine failure to move the official reason into an area not covered by the warranty. I reckon I’d be having the RACQ (which has a fair bit of clout in these matters) inspect the engine and rule on what caused the meltdown.Meantime, forget about a $7000 engine. Find a parts recycler (we used to call them wrecking yards) that specialises in second-hand engines and get a good, tested, used engine fitted. Just make sure it doesn’t have the same head gasket problem." + }, + { + "question": "Who is responsible to help resolve issues with my 2019 Hyundai Venue?", + "answer": "You’re on the right track with this approach. Fundamentally, you need to give the dealer (and manufacturer) the opportunity to put things right. That means giving the dealer access to the vehicle, even though that’s obviously inconvenient for you. A switched on dealership will, where possible, offer you a replacement vehicle while yours is being worked on, too.Only when the manufacturer and dealer have told you there’s nothing that they can do should you approach the ACCC or other statutory body with your request for a refund or a new vehicle to replace the one that can’t be fixed. While ever the dealer is making an attempt to fix things, it’s wise to give them the access to do so.For what it’s worth, the problem is likely to be something to do with the car’s body computer which is playing up and not allowing the central locking to work, while also allowing the battery to drain. What looks like a faulty battery can often be traced back to a body computer problem, particularly when the central locking is involved." + }, + { + "question": "Does the Hyundai Staria-Load come with Hyundai Smart Sense safety features?", + "answer": "The Staria Load has a stack of standard safety features, including autonomous braking (including pedestrian and cyclist detection) blind-spot monitoring, rear cross-traffic alert, lane departure warning, lane-keep assist, adaptive cruise-control, a reversing camera and front and rear parking sensors. The best news is that those are included on every variant of the Staria Load, including the entry-level, front-wheel-drive model.Had this been a case of you ordering a vehicle you were told would be fitted with these safety features and then discovering they weren’t included, you’d have been entitled to a refund of your deposit on the basis that the vehicle being supplied was not as described at the time you placed your order. But it seems Hyundai is being very serious about safety with this new vehicle, so those bases seem well and truly covered." + }, + { + "question": "Does my 2013 Holden Cruze have a transmission control unit issue?", + "answer": "Yes, it could be something to do with the way the transmission is behaving. But it could also very easily be any one of a hundred other things. A faulty transmission can cause a car to surge while stopped, but so can a fault with the fuel, ignition and any number other systems found on a modern car.But work backwards for a moment. Did this new problem occur immediately after the plugs and coil-packs were changed? Or was there a full week of normal driving before the new problem set in? I’d be checking the connections on those new plugs and coils and making sure that nothing has been left loose. A poor earth connection can be the source of many problems that seem like something else initially. From there, I think an electronic scan is probably the best advice as this will help pin-point what’s going wrong. The car’s own computer should have a very good idea of what’s amiss and can alert you to it quickly." + }, + { + "question": "Why is my 2006 Ssangyong Musso going into reverse when it's cold?", + "answer": "The one thing you haven’t told me, Graham, is whether your Musso has a manual or automatic gearbox. If it’s a manual, my suspicions would be with the clutch. If a clutch plate is damaged or worn, the clutch sometimes doesn’t fully disengage. That can lead to the gearbox not wanting to select gears from standstill with the engine running.However, if the transmission is an automatic, then you could, indeed, be looking at a low transmission-fluid level. Unfortunately, the automatic gearbox in this vehicle doesn’t have a dipstick for easy checking of the level, so the first thing to do is take a look underneath the car to see if there are any leaks form the transmission. If there are signs of a fluid leak, then the vehicle needs to go to a transmission shop to have its level checked and the leak fixed.Overall, the automatic transmission in the Musso Sport was a solid unit, but it’s now getting on a bit in years, so who knows what state the inside of the transmission is in. If you’re lucky, it will just need a service and a new filter and fluid. But there could be a lot more going on inside. Automatic transmissions rely on simple principles but very complicated assemblies. The valve body is a great example: While it relies on relative hydraulic pressure to choose a gear, the reality is a hugely complex circuit of hydraulic passages and valves." + }, + { + "question": "Why has my 2014 Holden Colorado suddenly stopped working?", + "answer": "Modern common-rail diesel engines with their sophisticated, multi-pump fuel systems and high-pressure injectors can stop in their tracks for any number of reasons, not all of them electrical. You could start by checking the battery and the charge-rate from the alternator (if the engine will restart). But you also really need to be checking the fuel system and the obvious stuff such as a dud ignition barrel that’s shutting everything down. A simple fuse or relay that controls the fuel pump system could have failed, too, with similar results.The absolute best advice is to have the vehicle electronically scanned at a workshop with this type of diagnostic gear. By having the vehicle tell you what’s wrong with it, you’ll save a whole lot of time and money replacing random bits and pieces, hoping that you’ve identified the culprit." + }, + { + "question": "Why is the clutch in my 2013 Holden Barina Spark making a clicking noise?", + "answer": "A sharp clicking noise from under the dashboard when you press or release the clutch is almost certainly going to be down to a sticky or dry clutch-pedal pivot. It could also be the clutch cable itself, but for the 2013 model year, Holden switched to a hydraulic clutch for the Barina, so that rules out a cable noise. But I’ll stick with the theory that something connected to the clutch pedal is either sticking or dragging against something under there are causing the noise; there’s a fair bit going on under the dash of a modern car. A few minutes with a torch, a keen ear and a can of penetrating fluid might yield a good result." + }, + { + "question": "Why is my 2016 Mazda BT-50 3.2-litre using 14 litres per 100kms?", + "answer": "Unless you’ve changed the way you drive, a sudden jump in fuel economy suggests something wrong with either the mechanical or electronic side of things. Have the vehicle scanned and see if it throws any fault codes. From there, you can work out what component is giving you grief and target the problem accurately, rather than mess around for weeks flying blind.One reason for the sharp increase in fuel consumption could be that the vehicle’s diesel particulate filter (DPF) is full and needs to be regenerated. If you’re not doing long, highway miles, the computer can take matters into its own hands and dump extra fuel into the exhaust system in an attempt to get the exhaust hot enough to regenerate the filter. But you could also be dealing with a faulty fuel-pressure regulator, worn injectors or even something as simple as a blocked air filter." + }, + { + "question": "How do I turn the service reminder off in my 2016 Mitsubishi ASX?", + "answer": "This is a pretty common type of question these days. Once cars are out of warranty (and often before that time) many owners elect to use an independent workshop for their servicing rather than a dealership. But some non-dealership workshops don’t always know the little tips and tricks including how to switch off the service reminder after the scheduled service has been performed.But here’s something you can try at home which should cancel the service light on your ASX. Turn the car’s ignition off. Now press the info button (down low on the dashboard near the steering column) until you see a small spanner icon appear in the info panel on the dashboard. Now hold down the info button until the little spanner symbol starts flashing. Once it’s flashing, release the info button again and the word `clear’ should pop up next to the spanner icon. With `clear’ displayed, press the info button one more time and you should be done. Now start the engine to make sure the service reminder light has gone out. If none of that works, a Mitsubishi dealership should be able to switch off the light for you." + }, + { + "question": "Why does my 2018 Ford Ranger Wildtrak stutter when accelerating?", + "answer": "This gets a bit political, because Rangers delivered after May 1, 2018 carried a five-year factory warranty, but cars sold before that date had just three years of factory cover. Which means that if your car was sold new before May 1 2018, it will now be out of warranty and, if it was sold later than that, the problem is still Ford’s as the warranty should still apply. Even so, it would seem fair that Ford should offer some pro-rata cover for a car that was built in early 2018 and missed out on the five-year warranty by a quirk of the calendar. But don’t count on it.As for the actual problem, have you noticed any warning lights on the dashboard? If so, that could be a clue to what’s going on. But unfortunately, there are many, many things that could be making a modern turbo-diesel engine run poorly. Rough running or stuttering, for instance, could be caused by anything from a blocked fuel filter, worn fuel pump, faulty fuel-injectors or a DPF system that is blocked. Or any of literally hundreds of other things.The best advice is to have the car electronically scanned to see if the on-board computer throws up a fault code. From there, you can home in on the actual problem without a hit-and-miss approach. That said, I would have expected a Ford dealer to have tried this already, so maybe it’s time to try another dealer. And don’t forget to press them on the warranty situation." + }, + { + "question": "How do I change the number plate on my car?", + "answer": "According to VicRoads (the Victorian state registration authority) you can change standard issue number-plates for another standard set with a different registration number by taking the old plates to a VicRoads office, proving your identity, paying the fee and handing in the old plates. As well as new number-plates, you’ll also be given a new registration certificate reflecting the new rego number. This is also the process to follow if your number-plates have been lost, stolen or damaged.If it’s custom or personalised number-plates you want, VicRoads has a huge range of options and prices available. Check out the vicroads.vic.gov.au website for the full details." + }, + { + "question": "Should I buy a 2014 Toyota LandCruiser if there is visible rust?", + "answer": "Any time there’s rust on a Toyota LandCruiser from Western Australia, the alarm bells start ringing. And that’s because these vehicles are frequently used by the mining industry and lead very hard – and often very short – working lives. Salt water and acidic conditions in many mines means vehicles can have a very short life expectancy. Toyota works hard to rust-proof its vehicles, but mine work will still often overcome those efforts.The problem, as you’ve already identified, is that the person you eventually try to sell the vehicle to will be hearing the same alarm bells, and the vehicle may be difficult to on-sell even if the rust is merely superficial. That said, rust around the windows and underneath the car suggests that at the very least, the vehicle needs a close inspection by a specialist, and taking a punt on it doesn’t seem like a great idea to us. Perhaps an independent inspection by the RACWA would be a wise investment. I’d be finding out who the vehicle was previously registered to as a double-check.Buying from a Toyota dealer should perhaps infer some kind of protection, but bear in mind that in WA, unlike a passenger car less than 10 years old, a commercial vehicle (such as a LandCruiser ute) does not come with any statutory warranty. Ex-mine vehicles are often sold relatively cheaply. Your current experience is why." + }, + { + "question": "What is the height dimension of an open tail gate from ground level to top on a 2021 Subaru XV?", + "answer": "Let me guess; you have either a shorter family member or a car-port or garage with limited height clearance. You might have thought it would be as easy as phoning Subaru Australia and asking the question. Which is what I did, but Subaru Australia couldn’t give me the answer. It’s just not included in the specifications supplied by the Subaru factory. Apparently.So, I grabbed a tape-measure and headed to a Subaru dealer who allowed me to measure the XV’s tailgate. So here’s how it pans out (bearing in mind I didn’t have a ladder, so the measurements might not be millimetre-perfect): The distance from the ground to the highest part of the open tailgate is 2100mm (as I said, give or take a few); the distance from the ground to the lowest part of the grab-handle that closes the tailgate is 1960mm. Hopefully that helps you out." + }, + { + "question": "My 2014 Hyundai Santa Fe has a transmission fault, what should I do?", + "answer": "I definitely agree that 60,000km is pathetically short for the lifespan of a modern transmission. And if, indeed, the transmission has failed or is showing dramatic wear in that distance, I’d be asking Hyundai to help out with the cost of repairs. Even though the vehicle is out of warranty (by only about a year it would seem) the low kilometres and full factory service history might give Hyundai cause to come to the party on a pro rata basis.Meantime, don’t hit the panic button yet. The fault could be a much simpler one than you might be imagining and could be something quick and easy to fix. The problem could be as simple as low transmission-fluid level. If the quoted cost to examine the transmission is putting you off, try an independent transmission specialist who should be more than familiar with this unit." + }, + { + "question": "What car should I replace my Kia Stinger GT with?", + "answer": "The Stinger is a great car if you like a big dollop of performance with your motoring. The twin-turbocharged V6 engine really packs a punch and there’s not much else around at the price that feels as potent.But your budget gets you into some pretty impressive vehicles including mid-spec versions of the BMW 3-Series and Audi A4, both of which offer plenty of performance, equipment and pizzazz. It all depends on how you prioritise performance versus luxury and whether you place much value on the car’s badge. If not, then the South Korean Kia Stinger starts to look even more like a match for the European establishment." + }, + { + "question": "I'm looking at buying a 2014 Holden Cruze should I be worried about high kilometres on the clock?", + "answer": "That certainly is a lot of kilometres for a car that’s just seven years old. However, the car’s service history and how it’s been driven is far more important than the simple number showing on the odometer. If the car has a fully stamped and complete service record (with no missing services) then it’s a better buy than one with fewer kilometres but no written service history.How and where the car has been driven is crucial, too. Country miles are generally kinder to a car’s driveline than stop-start city driving. And check for a tow-bar. Has the car towed anything heavy? These are all questions you need to ask before making a deal on any car." + }, + { + "question": "What could be causing my 1998 Ford Fairmont to misfire in gear when it is at idle?", + "answer": "Even though the car isn’t moving, putting it in gear, does place some load on the engine. The rule of thumb is that a miss under load will be ignition related. These engines are well known for failing coil-packs which, essentially, provide the spark for the engine. If these aren’t operating correctly, a miss can certainly be one symptom.But a better approach would be to have the car scanned electronically. At that point, the car’s own computer will very possibly throw up the answer to what ails it. That will save you a lot of time and money changing parts that were not the problem in the first place." + }, + { + "question": "Will a Ford Focus radiator work on a 2002 Ford Cougar?", + "answer": "Even if you could get the radiator from a Focus (and you haven’t told me what year Focus) a radiator designed to cool a small four-cylinder engine probably wouldn’t have the capacity to cool a larger, V6 engine as found in a 2002 Ford Cougar. Perhaps it would work at moderate speeds in cool weather, but a freeway drive in high ambient temperatures would very possibly see it fail to cope. You’d also need to ensure that the radiator suited the transmission fitted (a radiator for a manual car can be different to one for an automatic).From what I can see, the radiator to suit a 2002 Cougar is, in fact, interchangeable (on some level) with that of a six-cylinder Ford Falcon from 2002 to 2008. Perhaps that would be a better idea, but I’d still be running a tape measure over both cars and taking careful note of where the mounting points are. Or, simply buy the radiator that’s designed to fit the Cougar." + }, + { + "question": "The front passenger tyre on my 2006 Ford Focus fell off. Are the axles on the 2002 and 2006 Ford Focus interchangeable?", + "answer": "Not really sure what the axles have to do with a tyre that has jumped ship, but perhaps you mean the whole front wheel and tyre assembly came adrift. If so, you’re lucky not to have crashed or hurt yourself or somebody else. If this was caused by a broken axle (also called a driveshaft) then perhaps that’s the basis of your question.However, the answer is probably no; the driveshafts from a 2002 and 2006 Focus are unlikely to be interchangeable. Even though the engines and gearboxes form each of these two Focus models were similar, the later car was 141mm wider, which almost certainly means it had longer driveshafts than the earlier car. But if a replacement driveshaft is what you need to get back on the road, I wouldn’t have thought finding one from a 2006 Focus (the same as yours) would be such a problem. Parts recyclers are likely to have plenty of these cars in stock, and specialist driveshaft shops can be a great source of spare parts also." + }, + { + "question": "Does the 2014 Isuzu D-Max have a DPF filter in the exhaust system?", + "answer": "Isuzu switched to a new, Euro 5-compliant engine for the D-Max ute in 2017. To meet the stricter Euro 5 emissions requirements, a DPF was fitted. But D-Maxes before that time do not have a DPF fitted. On that basis, your car will not have a DPF.Given the problems experienced by owners of DPF-equipped vehicles (not just Isuzus) this is one of the things that has made the older D-Max such a popular second-hand buy." + }, + { + "question": "Can I tow a 1478kg (ATM) caravan with my Nissan X-Trail 2017 4x4 2.5L Petrol Automatic?", + "answer": "Your vehicle has an official braked-trailer towing limit of 1500kg, so with the caravan at its maximum weight (the Aggregate Trailer Mass of 1478kg you’ve quoted) the answer is a technical yes. However, being so close to the maximum allowed towing mass means you’ll really be right on the limit of what’s safe and legal.That, of course, is if you run the caravan at or near that ATM, which is the mass of the total towed load including water tanks and luggage. If you tow the van with empty water tanks and nothing inside it, it’s weight should be well shy of that ATM number. At which point, you’re looking a whole lot better." + }, + { + "question": "Can the Ford Everest RWD 2021 tow a mid-sized caravan mainly on road? Or do you need the 4WD version?", + "answer": "Both two and four-wheel-drive variants of the Everest have identical towing limits of 3000kg with a braked trailer. So, on paper, there’s nothing to split them as tow-cars. And the reality is that a rear-wheel-drive vehicle should be a terrific tow-car, especially one like the Everest which is fairly heavy itself and has tough suspension and plenty of brakes.The complications start when you tell me you want to use the vehicle to tow `mainly on road’. That suggests to me that there’ll be times when you may not be on sealed roads. At which point, the extra grip of the all-wheel-drive Everest might prove to be the difference between getting to where you want to go and not getting there at all. All-wheel-drive really comes into its own when the surface you’re driving on is less than perfectly grippy. Towing a caravan at the time only makes that difference greater and, when you’re half way along a dirt road and it starts to rain, that all-wheel-drive will be worth its weight in gold." + }, + { + "question": "Why is there a change in noise when I switch from two to four-wheel-drive in my Holden Colorado 2013?", + "answer": "A minor increase in noise when shifting to four-wheel-drive is quite a normal thing to happen. By selecting four-wheel-drive, you’re suddenly engaging the transfer-case output shaft, the front differential and the front driveshafts. So, fundamentally, there’s a lot more mechanical stuff happening, and that’s probably what you’re hearing.But the change in noise shouldn’t be a huge one, nor should it involve a high-volume noise of any kind. If there’s something screeching, grinding or knocking when the vehicle is in four-wheel-drive, then there’s probably something wrong with the driveline. If the noises are loud or nasty, then you need to have the vehicle inspected to find the cause and fix it before it causes more damage." + }, + { + "question": "I need a new front driver's door for my 2014 Ford Focus, will a 2012 or 2016 Ford Focus door work?", + "answer": "Ford used the same body on its Focus from 2011 until the model was replaced in 2018. On that basis, the front door from either of the cars you’ve listed should fit your car perfectly. You don’t even need to worry about finding a door from a sedan or hatch as opposed to a two-door Focus, as Ford didn’t offer that model in Australia in a two or three-door (which would have had longer doors). Even the sportiest Focus, the ST, was a five-door hatchback. Ford did give the Focus a mild facelift in 2015, but the styling changes were restricted to the front and rear, with the doors not altering at all.Finding a second-hand door shouldn’t present too many problems the Focus sold in reasonable numbers and many ended up in recycling yards. You might even strike it really lucky and find the door in the same colour as your car which might negate the need to have it painted." + }, + { + "question": "Should I get ceramic paint surface protection for my 2021 Ford Everest?", + "answer": "Products such as paint coatings and upholstery treatments are often not much more than a way for the car dealership to squeeze a few (sometimes quite a few) more dollars out of you. Don’t tell me, let me guess: Once you’d agreed on the car, colour, options and price, you were led to another office where a sales rep offered you these miracle products that would keep your car looking new forever and without which, it would be a shambles in just months. Am I close?I’m not saying that some of the better products don’t work, and they certainly shouldn’t harm your car’s appearance, but ask yourself this: If a car maker cannot, in 2021, sell you a car that has high quality, long-lasting exterior paint, do you really want that car in the first place? If something as fundamental as the paint is questionable, what else is going to go wrong with the thing? And if the paint does somehow degrade through normal day-to-day exposure, the new-car warranty should cover it anyway. There could be exceptional cases (such as using the car underground in a mine, or parking it next to a railway line every day of its life where it will be constantly showered with small, rusty metallic particles) but for a normal car living a normal life, these dealership add-ons are a very dubious prospect." + }, + { + "question": "Why is my 2006 Holden Cruze is stuck in Park?", + "answer": "The gearshift in your Cruze is operated by a cable. When it’s working properly, one end of the cable attaches to the gear-lever in the cabin and the other end attaches to the selectors on the transmission that physically select Drive, Reverse or Park. If the gear-lever is moving but the selectors aren’t, there’s usually one of three possibilities. Either the cable has fallen off at the gear-lever, it’s fallen off at the gearbox end or, the cable has snapped or broken." + }, + { + "question": "Why does the airbag light in the dash board in my 2011 Great Wall X240 stay?", + "answer": "A common cause of this fault is failure of what’s known as the clock-spring which lives inside the steering column. But it’s not a spring at all, it’s actually the electrical connector that joins the air-bag (and steering wheel controls if your car has them) to the rest of the car’s electrical systems. It’s called a clock-spring because it’s wound in a spiral shape to allow the steering wheel to turn from lock to lock without the connecting wiring binding or bunching up. Eventually, fatigue gets the better of a clock-spring and it snaps, allowing the connection to fail. And that’s very probably what’s causing the air-bag light on your dashboard.But don’t ignore it, as the clock-spring is also responsible for sending the correct signal to the air-bag in the case of a crash where the bag needs to deploy. And driving with an air-bag that may not go off when it should is a terrible idea." + }, + { + "question": "Does the Hyundai iX35 engine have any issues?", + "answer": "Hyundai’s Theta 2 family of engines does, indeed, have a pretty chequered track record for reliability. But it’s important to note that the majority of vehicles affected have been US-market cars with engines built in a different factory to the cars supplied to Hyundai Australia. For the record, the North American cars in question experienced debris from the engine machining process blocking the oil passages inside the engine, leading to bearing failure. In some cases, the engine failure resulted in a roadside fire.Even though our iX35s were built in South Korea rather than North America, there’s still a chance the same problem could crop up here given that engineering materials and techniques tend to be standardised across all factories in the name of efficiency.As you point out, your car is now out of warranty, but I wouldn’t leave it at that. I’d be talking to Hyundai’s customer service department with a view to at least getting some assistance in having the car fixed if, indeed, it was a manufacturing fault that caused the engine failure. I’d also be pointing out that 80,000km is not a realistic life expectancy for a modern engine. To get anywhere with this approach, you’ll need to be able to show that the car has been serviced by the book and (probably) that the failure was due to a loss of oil pressure that led to bearing failure." + }, + { + "question": "My 2004 Holden Cruze manual is getting oil in the number two spark plug tube. Where could it be coming from?", + "answer": "Like a lot of relatively modern engine designs, the Cruze uses a spark plug centrally located in the cylinder head. That means that it’s between the two camshafts in the Holden’s case, and that means the spark plug lead needs to effectively pass through the rocker cover to attach to the spark plug. In turn, that means that the spark plug sits at the bottom of a tube that forms an oil-tight chamber between the inside of the tube (where the plug lives) and the inside of the rocker cover (which has oil flinging around inside of it when the engine is running).The problems start when the seal at the bottom of that tube fails and allows oil to seep into the tube from the rocker cover. That’s when you’ll see the oil you described. The fix is to remove the rocker cover and replace either the whole gasket, or the O-ring seal (depending on the design). If it’s the latter, don’t just replace the one that’s leaking now, replace all of them as the rest won’t be far behind the one that’s already leaking. O-rings and gasket start to become hard and brittle as they age, and that’s when leaks will occur. This is not a huge job to fix, but left unchecked, it can allow the engine to begin to misfire." + }, + { + "question": "Will the V6 diesel or V6 petrol option be more popular in the new Ford Everest?", + "answer": "The rumours of a V6 engine option for the next Ford Everest have been swirling around for a little while now. The other expected change is the phasing out of the five-cylinder turbo-diesel, leaving the Everest (and Ranger) line-up with a four-cylinder or V6 turbo-diesel. It’s also pretty likely that you’d need to spend up big for the flagship model of the Everest to get the option of the V6. A petrol V6, meanwhile, is a possibility but would likely be packaged up with a plug-in hybrid driveline. That means that each variant (if it pans out that way) will be aimed at a very specific type of buyer, so it won’t be as simple as petrol versus diesel V6.The rule of thumb in 2021 is all about deciding whether a diesel engine is right for you. That rule states that if all your driving is around an urban environment without regular (at least a couple of times a month) highway running at highway speeds, a modern turbo-diesel can be a bit of a maintenance headache. As far as any of these vehicles go as an investment, it’s probably a mistake to imagine they won’t – as most brand-new cars do – drop a sizeable chunk of their value the moment you leave the dealership for the first time." + }, + { + "question": "What is the difference between the 2017 VF Series 2 Holden Commodore SV6 and SV6 Black Edition?", + "answer": "Let’s start with what made a 2017 Holden Commodore an SV6. Over and above the standard Commodore specification, ordering an SV6 also got you the higher-spec V6 engine with 210kW, 18-inch alloy wheels, FE2 (firmer) suspension, LED daytime running lights, a leather-wrapped steering wheel and a body kit.The Black Edition package, meanwhile, was a visual enhancement package that could be specified with either a Commodore SV6 or SS (the V8 model) and, in the case of the SV6, added specific black alloy wheels (still 18 inches) a blacked-out grille, black rear lip spoiler, Black Edition badging, satellite navigation, an improved info-screen, red stitching on the seats and specific floor mats." + }, + { + "question": "Why does the sunroof rattle in my Kia Stinger GT?", + "answer": "The NSW Office of Fair Trading has a Disciplinary Action Unit (DAU) which, on the surface, appears to be able to sanction companies or enforce findings by the department. Which leaves me wondering how Kia has managed to brush off that authority by refusing the refund recommended by the department. Perhaps you would be wise to contact the ACCC (the old Consumer Affairs Department) as this organisation has some real teeth.The question, however, is whether you’ve given Kia sufficient opportunity to fix the problem. Form what you’ve said, that’s probably the case, but all disputes of this nature rely on the car-maker being given every chance to make things right. That said, your frustration is understandable and, even if the problem is eventually rectified, your opinion of the vehicle will probably be permanently coloured.For the record, plenty of other owners of the Kia Stinger have complained about exactly the same problem, so it appears that it’s a real concern and not one of which Kia could possibly be unaware. I’ve heard of some owners having the sunroof frame replaced and that fixing the problem. So perhaps there’s a tolerance problem in the manufacturing of the sunroof frames. The point there being that replacing the original frame with another one that is out of spec will simply reproduce the same problem. Perhaps that’s what’s happening to your car." + }, + { + "question": "Will headlights from a 2005 Ford Focus interchange with a 2000 Ford Focus?", + "answer": "There’s a distinct line in the sand here. If the 2005 Ford Focus you’re referring to was a late Mark 1 Focus, then yes, the headlights should interchange with an earlier Focus as both cars were more or less the same. At the time, Ford was making use of what was called its `Edge’ styling philosophy which was all hard lines and sharp angles.However, for the Mark 2 Focus which came along in May 2005, Ford had softened the styling considerably, and the headlights of an early Focus will definitely not fit the Mark 2 model as they are a totally different shape.What puzzles me most is where you managed to obtain a 2000 Focus as the car was not introduced into Australia by Ford until late 2002. The car did exist prior to that, but not in this country. Perhaps you’re buying headlights online from an overseas seller. If that’s the case, make sure they’re for a right-hand-drive Focus as they’ll physically point the wrong way if they’re for a left-hand-drive car. They’ll also be technically unroadworthy if that’s the case." + }, + { + "question": "What seven or eight-seater cars can be flat towed?", + "answer": "The Suzuki Grand Vitara is kind of considered the last of the four-wheel-drives that can be successfully flat-towed. That’s because it has a driveline that has a neutral position where the wheels are entirely disconnected from the driveline. In cars without this facility, flat-towing is a no-go as damage will be done to the transmission if they are flat-towed (flat-towing, of course, referring to the practice of towing a vehicle without a trailer and, therefore, with all four of its wheels on the ground).Even in a vehicle with a conventional automatic transmission which does, indeed, have a neutral position, the gearbox would be destroyed by flat towing as the driveshaft will still be turning the inside of the transmission. A car with a manual transmission should be able to be flat-towed, but finding a new car with a clutch pedal these days will be the big challenge. Certainly that’s the case in the type of multi-seater vehicle you’ve nominated. And many modern four-wheel-drives and SUVs have permanent all-wheel-drive which is also mechanically unsuitable for flat-towing.The other catch is that a lot of car-makers say that flat-towing their product will void any driveline warranty. You need to check with each manufacturer before taking the plunge. And don’t forget that different states and territories have different rules about flat-towing (it is legal across Australia, but the details vary). You also need to keep in mind towing limits which vary across different makes and models. Flat-towing is big in North America, but it has never really caught on here." + }, + { + "question": "Can I do a service on my 2010 Holden Cruze myself?", + "answer": "The short answer is that home servicing is, indeed, possible. The expanded version of the same answer is that you need to know not only the basics of the mechanical bits and pieces you’ll be dealing with, but also have a clear idea of what’s involved in each service.We think of servicing as changing the oil and spinning on a new oil filter. But it’s not that simple. Modern cars (and I’ll put a 2010 Cruze in that category) have a strict regime of things that need to be attended to at each service interval, and that list changes as the car covers more kilometres. Ignoring any one of the prescribed servicing tasks means you run the risk of having something fail, wear out or somehow go wrong at the least convenient time.Depending on the distance your car has travelled, the next scheduled service could include things such as changing the air filter, pollen filter, rotating the tyres, changing the automatic transmission fluid, replacing the park plugs and leads, flushing the cooling system, replacing the timing belt, checking brake rotor and pad thickness, and checking dozens more things like the car’s bulbs, drive-belt condition and wiper-blade condition." + }, + { + "question": "Why is the paint in the drain channels on the roof of my 2018 Holden Calais peeling off?", + "answer": "This is an ongoing concern for owners of cars that were built in places that simply don’t have the UV radiation levels we experience in Australia. And, yes, I know your car is a Holden Calais, but the ZB model you own was actually built in Europe and is a fully imported car. That said, even local car-makers have had an awful time over the years trying to get their paint to last in the Aussie sun.However, I don’t believe that a 2018 car should be showing signs of paint degradation this early, so I think you’d have a very chance of making a warranty claim to have the problem put right. Even though Holden no longer exists as a brand, its parent company still has an obligation to provide parts and service (and warranty) for the next few years. That said, there’s not much in it for General Motors to keep you happy as you won’t be a repeat Holden customer (since the brand is gone).But it’s definitely worth a try and if you don’t get any satisfaction from head office’s customer service division, I’d be talking to the ACCC (what used to be Consumer Affairs) to see if a resolution can be found. It’s difficult to diagnose problems by remote control, but if the paint is peeling in a very specific section (the drain channels) rather than randomly on the roof, then it would seem as though there might have been a production problem when the roof was painted. If that’s the case, what’s left of Holden should put it right." + }, + { + "question": "The car alarm system in my 1998 Holden Astra hatch activates for no reason, what could be the problem?", + "answer": "Holden Astras of this vintage have been known to suffer false alarms from the security system, and it seems as though a re-flash or replacement of the ECU (on-board computer) is the ultimate fix. In many other cases, false alarms are the result of faulty switches and sensors, but the Astra’s track record suggests the computer will be the culprit. At which point you have a decision to make which may involve disabling the alarm system altogether (make sure you advise your insurance company if you go down this road).This model Astra was also infamous for a radio that could turn itself on (independent of the ignition system) and flatten the battery." + }, + { + "question": "Does having the \"smart alternator\" configured to a normal alternator void the warranty in my 2021 Ford Ranger?", + "answer": "The `smart’ alternator fitted to the Ford Ranger was designed to cap the amount of charge being fed back into the vehicle’s battery. In effect, it meant that the battery was usually charged to a lower voltage that it would have bene with a conventional alternator.The reason for this was to extend battery life by never over-charging (and stressing) the battery, but many owners have found that the lower charge rate left them with a battery more likely to go flat when they most needed it. Many Rangers are also used for camping and therefore have a second battery fitted. That could also cause problems as the extra battery and electrical accessories often fitted to such vehicles weren’t recognised by the vehicle’s computer, leading to more low-voltage problems.For many Ranger owners, the solution was a trip to a Ford dealer where the computer could be re-programmed to make the alternator perform in a traditional (non-smart) way and keep everything purring along. Having this performed at a dealership will not affect your warranty, but having a non-Ford technician fiddle with the charging system may not be so warranty-friendly.I’m also informed that driving everywhere with the car’s headlights switched on causes the alternator to acknowledge the current draw and switch to a higher charging output." + }, + { + "question": "When the fuel light is on in the 2014 Nissan Navara, how many litres of fuel are left in the tank?", + "answer": "The only thing more unreliable than a low-fuel warning light is the on-board computer that gives you a distance-to-empty kilometre figure. The problem with the latter is that the figure will differ enormously depending on your driving style at the time. For instance, the computer, a highway trip might, suggest you have 100km left in the tank. But once you hit the outer suburbs and switch to stop-start driving, that number could be as little as half the figure flashing on the dashboard.As a rule of thumb, car-makers tend to calibrate the fuel-warning light to come on somewhere between 100 and 50km before you actually run dry. But it’s still a stab in the dark, and really not worth pushing your luck.To get the most accurate feel for what the fuel-warning light is really telling you, here’s our advice: Fill the car to and absolute brim. A 2014 Navara holds either 75 or 80 litres of fuel, depending on specification. Then, the next time the fuel light flashes on, pull into the first service station and fill it to the brim again. That will give you a pretty accurate idea of the umber of litres you’ve used from filling up to the point where the light switches on. Then, you can subtract those litres from the tank’s capacity to arrive at how much was left in the tank." + }, + { + "question": "How much would it cost to convert my 2003 Nissan X-trail to electric?", + "answer": "There’s no simple answer to this as the final cost will depend on how much performance and battery range you wish to engineer into the car. That said, the basic cost of a kit to convert a conventional car to run on electricity is somewhere between $20,000 and $30,000, but that includes only the very basics. Neither does that figure include the cost of the battery-packs that you’ll also need, so the cost will only go up from that figure. All engineering sign-offs would add dollars to the final tally, too.Converting petrol cars to run as EVs is a real trend right now, but if you look at the types of cars being converted, there’s a common theme running through them: The majority of conversion candidates are older, simpler cars with none of the safety systems that a 2003 Nissan X-Trail has as standard. It’s much easier, for instance, to convert a car with no air-bags, no anti-lock brakes and no stability control. If the car in question lacks power-assisted brakes and power-steering, even better. This is not to say that the conversion can’t be done, but it’s much simpler – and cheaper – to convert something old-school (like an air-cooled Volkswagen) than converting your relatively modern Nissan. You’d need to ensure that the car’s anti-lock brakes and air-bags (and everything else) still worked and then be able to prove that to an engineer before the car could be legally registered and driven on public roads.What you’d end up with would be a Nissan X-Trail that represented maybe $50,000 and still only had 150km of range between recharges. Those numbers simply don’t add up when you can buy a second-hand EV – a Nissan Leaf, for instance – for comfortably less than $20,000; a car that is already legal to register and drive." + }, + { + "question": "Where are the child seat anchor points in a 2003 BA Ford Falcon?", + "answer": "The best anchor point to use in the rear seat of a Falcon is the centre one which is located behind the back seat in the parcel tray. That centre-rear position is the safest one as it puts as much space as possible between the restraint and the outside world. But for families with more than one child restraint, Ford also fitted two extra anchorage points in the parcel shelf to either side of the central point. You may have to remove two little plastic covers and add the attachment hardware if these points have never been used before." + }, + { + "question": "Can my 2003 Holden Commodore use ethanol E10 fuel? I usually use Octane 95.", + "answer": "Yes, your Commodore is suitable to run on either E5 or E10 ethanol-blended fuel. Switching to E10 would definitely save you a few dollars per week versus filling up with 95-octane unleaded." + }, + { + "question": "How do I reset the service reminder on my 2019 Haval H2?", + "answer": "While some makes and models have a simple, DIY method for cancelling this reminder, it seems these late-model Havals do not, and the service indicator needs to be cancelled via the diagnostic port and a laptop with the correct, Haval-specific software. Which could mean a trip to your nearest dealer.Did you have the vehicle serviced at a non-Haval workshop? Given the relative scarcity of Haval dealerships, that’s the reality for a lot of owners, but not every non-Haval workshop has the software to cancel the reminder. One option is to phone around local workshops to see if they have the software to perform this task. The other is to put up with the service indicator beaming at you constantly and remembering when the next service is due. A lot of old-school workshops put a little sticker at the top of your windscreen listing the date and mileage that the next service is due. It’s a nice touch." + }, + { + "question": "Will a 2006 Isuzu nudge bar fit on my new 2021 Isuzu D-Max.", + "answer": "Almost certainly not. Unless there’s some strange quirk of manufacturing that allows the mounting points to magically line up, the current Isuzu D-Max is an all-new design, compared even to the most recent predecessor, let alone the model from 2006. The 2006 D-Max shared a lot of its architecture and engineering with the Holden Rodeo and later Colorado, while the new D-Max is a joint venture with Mazda and forms the basis of that company’s BT-50 range of utes.You may be able to engineer a set of adaptors to mount the early nudge-bar to the later vehicle, but at some point it’ll get messy and simply not worth the time and money investment compared with buying a nudge-bar designed specifically for a 2021 D-Max. There’s also the issue of whether the old nudge-bar design would be compatible with the air-bag system of the new Isuzu. Again, almost certainly not is the short answer." + }, + { + "question": "Does the Mitsubishi ASX 2018 have a timing belt or chain?", + "answer": "Both the petrol and diesel versions of the 2018 ASX used a timing chain rather than a toother rubber timing belt. That means both engines’ timing chains should be good for the life of the engine, although in practice that hasn’t always been the case and some engines do, in fact, need new timing chains if wear develops in the chain or its tensioners. Neither Mitsubishi engine has thus far demonstrated that trait, however, and it’s far less common if the engine has been serviced correctly.The task of the timing chain or timing belt is exactly the same: They take drive from the engine’s crankshaft to the camshaft and, in the process, keep all the moving parts in harmony. Many car makers moved away from a timing chain to the rubber, toothed drive belt as a way of simplifying engine design and driving down the cost of each engine. The rubber timing belt is also quieter in its operation and is also less prone to stretching (as a timing chain can) so the camshaft stays in perfect synch with the rest of the engine’s rotating parts. It’s a simpler design because it doesn’t need to be tensioned via oil pressure from the engine as many timing chain systems are.The timing chain, meanwhile, is preferred by some manufacturers because it should last the lifetime of the engine and never need replacement. This isn’t always the case, however, and some engine designs from a variety of manufacturers suffer problems in this regard. But, in a properly maintained engine of sound design, the timing chain should never need attention, while the rubber timing belt generally requires periodic replacement, typically between 60,000 and 120,000km depending on the manufacturer." + }, + { + "question": "Does the 2021 Subaru Outback Touring have any electronics issues?", + "answer": "Subaru is firmly committed to the CVT (Constantly Variable Transmission) concept as it gives a theoretical efficiency advantage over conventional transmissions. The catch is that to make the CVT feel less alien, many car-makers (including Subaru) engineer in electronic `ratios’ which kind of sidesteps those theoretical advantages.It’s true that Subaru CVTs have experienced some reliability problems in the past, but in the case of the Outback, that appears to mainly affect vehicles built between 2010 and 2015. After that build date, things improved dramatically on the reliability and durability front, not to mention the driveability and comfort offered by the CVT. So we wouldn’t be too concerned about this aspect of the vehicle. Given that you’re buying a brand-new vehicle, you’ll get the full five-year/unlimited-kilometre warranty. And as proof of Subaru’s faith in the CVT concept, for the 2018 facelift of the Outback, the CVT got a seventh `ratio’ and a shorter-pitch chain to reduce cabin noise. So a brand-new Subaru CVT should represent the best the concept has ever been." + }, + { + "question": "How do you check transmission oil in a Holden Cruze 2009 and where is the fuel filter located?", + "answer": "It used to be the case that you could simply, quickly and easily check a car’s transmission fluid by looking at the transmission dipstick. In the case of the Holden Cruze, that’s not the case and clearly, the manufacturer doesn’t want anybody unauthorised attempting to check the fluid level. That and the fact that a transmission without a dipstick is cheaper to make.Without a dipstick, the fluid level is set when the transmission fluid is changed as part of a service. The transmission when refilled is then warmed to a pre-determined temperature and a small bung removed from the side of the transmission near the driveshaft. If the level is correct, there should be a drop of two of fluid leak from this hole. Clearly, this is not a job for the home mechanic, but that’s how a workshop does it.On the diesel-engined Cruze, the fuel filter is located in front of the driver’s side rear wheel, under the floor and next to the fuel tank. You may have to remove the plastic under-floor panels to gain access to the filter. In the petrol version of the Cruze, the filter is located in the driver’s-side rear wheel arch and, in either case, you’ll need to get under the car to change them, so make sure the car is safely supported." + }, + { + "question": "What is the best car for easy access for elderly persons with dodgy hips and knees?", + "answer": "The best answer to this question is not which specific make and model, but rather which type of vehicle in a broader sense. And with that in mind, we’d have to suggest a smaller SUV as being a good choice for a lot of people with the hips and knees you’ve just described.Forget all the marketing hoop-la about SUVs, and instead concentrate on the fact that they’re usually not much (if any) bigger than the conventional hatchback on which they’re based in terms of their footprint. But where they are larger is in the height dimension and that means the seats are simply higher up off the ground, making them a lot easier to step into and out of.The rest of the news is very good, too, because there really isn’t a single car-maker that now doesn’t have a small or compact SUV in its showrooms. You really are spoiled for choice, so take the time to make a short-list of the cars that have the other features and specifications that you like, and then go shopping. Don’t forget to check that the car isn’t too high off the ground for you, that you can easily operate the tailgate and that the doors open wide enough to make the most of that easy access." + }, + { + "question": "How much does the Porsche Macan cost to maintain?", + "answer": "You’d think this would be a fairly simple question to answer, but in reality, it’s far from it. It seems neither BMW nor Porsche offer what we know as fixed or capped price servicing, that is; a known price that the service will cost, paid when you need to have it carried out. This is not uncommon with prestige brands and reflects the changing costs of imported service parts as well as different marketing approaches.BMW, however, comes closest to this concept with what it calls its Service Inclusive Basic Plan which requires the car’s buyer to pay up front, typically for the first five years, of servicing when the car is purchased. That sounds odd, but it makes sense to buyers leasing their cars as the service costs are then paid for as part of the financing package.In the case of the BMW X4, this package, which covers consumables such as filters, oil, spark plugs and brake fluid (but not clutches, brake pads and windscreen wipers; that’s another step up to the Service Inclusive Plus Plan) lasts for five years or 80,000km (whichever comes first) and works out to an average of $350 per service or a total of $1750 over the plan’s duration. Fundamentally, it’s like other car-makers’ capped-price servicing but you pay up front for it.Meanwhile, at Porsche, the servicing costs for a Macan over the same 80,000km/five-year period will depend on what state you live in as labour rates vary from state to state. Since you’re from NSW, I’ll use the data from that state. As such, the Macan will need an annual service at one-year/15,000km costing $695. The next service at two years/30,000km is an intermediate service at $995, followed by another annual service at three years/45,000km ($695 again). The four-year/60,000km service is a major one costing $1750, followed by the five- year/75,000km service at $695 to end with. In total, that’s a grand total of $4830, making the Porsche by far the most expensive car to service for those first five years." + }, + { + "question": "What should I do if my 2011 Mitsubishi Triton makes a grinding noise when changing gears?", + "answer": "Mitsubishi’s manual gearboxes from around this time (and earlier) were some of the noisiest around. But usually it wasn’t anything to be concerned about. Bearing rumble and some clutch bearing noise were pretty much par for the course, but your problem sounds more like it’s associated with the gearbox’s synchromesh rings. These rings are designed to allow the gearbox to slip between ratios smoothly and silently, and any crunching noises during shifts can often be traced to worn synchromesh parts.The good news is you won’t harm the transmission by continuing to drive it, particularly if you’re careful and take your time with the shifts you know are most likely to create a crunch. If you can live with that, fine. If not, the gearbox will need to be removed from the car and rebuilt. That will be neither cheap nor simple." + }, + { + "question": "How can I check what's eating the battery while my 2013 Holden Colorado is switched off and parked?", + "answer": "There’s a chance that the battery is old enough that it won’t hold charge for long, so a check of the battery’s general health would be the first step here. Beyond that, conventional wisdom holds that there’s something in the car that’s staying on even though the ignition switch is off, and that’s what’s draining the battery.But before drawing the latter conclusion, attend to the basics: Make sure the battery terminals are clean and tight and test the vehicle with the engine running to make sure the alternator is, in fact, charging the battery at the correct rate. Most tradesmen agree that something between 13.5 and 14.5 volts at a fast idle is about right for the alternator. While the voltmeter is hooked up, turn on the headlights and make sure that the alternator keeps up. If the voltage drops during this stress test, you could have a dodgy regulator.If that all checks out, the usual suspects here become a stereo (particularly an aftermarket one) or an alarm system (ditto) that is draining the battery. Make sure that the ignition switch is, indeed, turning everything off and then go back and check the car in the dark to see if there’s a courtesy light or underbonnet light that’s still on and slowly sending the battery flat.If nothing sticks out as being wrong, the next step would be to take to the car to an auto electrician who can use a multi-meter to check each circuit in the car individually until they find the one that’s energised when it shouldn’t be. It doesn’t take a huge current draw to flatten a battery or at least take it to the point where it will no longer start the car.Ignoring this will not only eventually leave you stranded, it will send your battery to an early grave as batteries don’t appreciate being flattened over and over again." + }, + { + "question": "Why does my 2018 Nissan X-Trail make a rattle noise when I have my foot on the brake?", + "answer": "It sounds as though something is loose in the transmission and is vibrating (the noise you hear) when the brakes are applied and the load is taken off the transmission. Then, when the brakes are released, the load reapplies to the transmission (as the car begins to creep forward) and whatever is rattling is suddenly under load again and stops making the noise.This could be down to something in the transmission itself, and if that’s the case, could be a worn torque converter. This is the component that actually turns the engine’s power into a force that drives the transmission and, eventually, the wheels. Inside the torque converter is a series of vanes. If one of these is loose or damaged, a rattle can be the result.However, before you rush to that conclusion, have a good look under the car. There’s every chance the noise is a simple case of a heat shield, bash-plate or even part of the exhaust system rattling at a particular engine frequency. When you take your foot off the brake and the car starts to move, the engine revs change, the vibration frequency changes at the same time, and whatever it is stops rattling. An internally broken catalytic converter is also a prime suspect for producing a rattle at certain vibration frequencies." + }, + { + "question": "How do I get a key programmed to my 2006 Holden Astra?", + "answer": "There are two possibilities here and it will all depend on whether your car is a 2005 model (that was first sold in 2006) or a post-facelift model and also whether it’s a TS Astra or an AH model Astra. If it’s the earlier car, then you might be in luck. The process involves taking the new key, placing it in the ignition and turning the ignition on (without starting the engine). Then, when all the dashboard lights are lit up, you press one of the remote buttons on the key. And that’s about it. You should hear the car lock and then unlock itself to let you know the process is complete and you’re good to go.For post-2005 models, however, things are not so simple. In this case, you need to either visit a locksmith or a workshop that has the Holden diagnostic gear, as the new key needs to be coded to the car via the diagnostic port. That said, I’d give the first method a try before spending money at a workshop. Who knows, you might just get lucky." + }, + { + "question": "Is there a way to cancel the service light on the instrument cluster in my 2018 Haval H9 without taking the car to a service centre?", + "answer": "There’s nothing wrong with having your vehicle serviced by a non-Haval mechanic as a registered workshop will still be authorised to stamp your service booklet and maintain your factory warranty. For many people, a non-Haval workshop is the logical choice as the Haval dealer network is not as wide as some of its competitors. But some independent workshops will forget or not know how to cancel the service indicator on the dashboard, and that’s probably what’s happened in this case.While some makes and models have a simple, DIY method for cancelling this reminder, it seems these late-model Havals do not and the service indicator needs to be cancelled via the diagnostic port and a laptop with the correct, Haval-specific software. Which could mean a trip to your nearest dealer. The other option is to phone around local workshops to see if they have the software to perform this task. The third option is to put up with the service indicator beaming at you constantly and remembering when the next service is due." + }, + { + "question": "Why does the engine in my 2002 Holden Commodore stop for no reason?", + "answer": "Based on the symptoms, it sounds like something is getting hot and shutting down. When you leave it to cool for those 10 minutes, it fires up again. This could be something in the ignition system becoming too hot, or the fuel system (fuel pump) or perhaps even fuel vaporisation.However, the V6 engine in your Commodore is very well known – notorious, even – for a crank-angle sensor that can stop working when it becomes too hot. This is a condition that seems to set in with age and, as the sensor becomes less tolerant of heat, will simply shut own the engine with no warning. Here’s something to try next time it happens: Identify the sensor in question (it’s located down by the front pulley of the engine’s crankshaft. Keep a bottle of tap-water in the car boot. When the engine stops next time, open the bonnet and pour the cool water on to the sensor. In many cases, the water is enough to cool the sensor and the engine starts right up. Definitely worth a shot before you start replacing other bits and pieces." + }, + { + "question": "Is the 2007 Chrysler Crossfire is compatible with the E10 fuel?", + "answer": "You’d expect this to be a yes or no answer, but the reality is a little different. Your car can theoretically use E10 fuel, but only if that fuel has an octane rating of at least 95 RON. Much of the E10 fuel sold in Australia has an octane rating of 94, not the 95 you need, so unless the pump states that the fuel it dispenses is 95 RON, you might be better to stick with normal unleaded.This suggests that while your car has the specific fuel system fittings that won’t be damaged by the ethanol content in E10, the engine is tuned for 95-octane fuel and could suffer pre-ignition (also called pinging or detonating) if run on 94-octane fuel. In turn, this is probably because the car was designed for a market where E10 fuel is, in fact, uniformly 95 RON, and Australia simply doesn’t line up with that." + }, + { + "question": "What type of fuel is best to use in my Fiat Freemont 2013?", + "answer": "I’m going to assume your vehicle has a petrol engine, as this type of question is usually one regarding the need, or otherwise, for high-octane (Premium) unleaded petrol. (Diesel tends to be diesel and that’s that). On that basis, your Fiat will be fine to run on standard ULP, and you don’t need to go to the expense of filling up with the more expensive PULP brew as you won’t achieve anything in the process apart from emptying your wallet faster.You won’t harm the engine by using PULP, but there’s nothing to be gained. The other common question on this subject revolves around the use of ethanol-blended fuels (say, E10, which consists of 90 per cent ULP and 10 per cent ethanol). The short answer is that, no, a 2013 Freemont can not use ethanol-blended fuel without risking damage to the vehicle’s fuel system. The alcohol in E10 can attack the plastic and rubber parts of a car’s fuel system, leading to expensive damage down the track. If a car has been designed with materials to cope with that, then it’s fine on E10, but the Fiat does not fall into that category." + }, + { + "question": "What AWD SUV has a 1000kg towing capacity?", + "answer": "It’s almost a default setting now that the answer to questions like these is `something South Korean’. Put simply, there’s no better way to get as much vehicle as possible with a good reputation for durability and reliability at the same price. Which means the two vehicles that come into focus according to your requirements are the Hyundai Tucson and the Kia Sportage. Both have good turbo-diesel engines (great for towing) and they’ll legally tow a braked trailer up to 1600kg and 1900kg respectively. And if you shop for a car built around the 2016 or 2017 mark in a base-model specification (but with all-wheel-drive) you should be within your budget, if only just. Our pick would be a 2017 Kia Sportage as that vehicle will even (assuming it’s been serviced correctly) have a small chunk of its original factory warranty to play out, and that’s great peace of mind.The other safe answer is a Toyota Rav4 from around 2016 which should also sneak in just on budget. The catch here is that you’re stuck with the petrol engine version with its 1500kg towing limit, as the turbo-diesel versions have a different transmission and are limited to towing just 500kg." + }, + { + "question": "What Does GUV Stand for?", + "answer": "What does GUV stand for? Glad you asked. GUV is a relatively new term on the motoring landscape and, in bald terms, stands for Grand Utility Vehicle. The broad view is that it was an acronym first coined by Kia to describe its current-model Carnival on the basis that it was a step up in luxury from the average SUV and, therefore, needed a grander name; literally, Grand Utility Vehicle.Like a lot of marketing, of course, the name is more or less meaningless when it comes to being an actual descriptor for the vehicle in question. Yes, the Carnival is well equipped and luxurious for a family vehicle, but 'Grand'? Grammatically, there’s also scope to interpret the vehicle as having a grand level of utility which, given its eight-seat capacity and family friendliness it arguably achieves. Beyond that, however, the definition is rooted purely in the imaginations of the marketing department. Searching for more GUV meaning than that is unlikely to expand the sum of human knowledge.But now that Kia has slipped the genie from the bottle, you can expect to see the GUV tag applied to all sorts of vehicles formerly known as SUVs, both large and small, and both in Australia and globally. It’s also likely that the vehicles to adopt the GUV tag will be high-end versions of more prosaic SUVs, and there’s a good chance that the prestige brands might introduce the term to their brochures as well.That said, GUV could also disappear without a trace. The same thing happened to Toyota’s AUV (Action Utility Vehicle) tag a few years ago which was applied to variants of the HiLux range. But the AUV moniker has since been reclaimed by the Autonomous Underwater Vehicle industry which builds unmanned submarines to explore the undersea environment.There’s another reason GUV could disappear from car advertising and marketing: In the US, rising fuel prices have forced older, gas-guzzling SUVs into the driveways of a poorer demographic who can’t afford anything more efficient. At which point, as Urban Dictionary points out, the term GUV was coined to describe the 'Ghetto Utility Vehicle'." + }, + { + "question": "What Does SUV Stand for?", + "answer": "What does SUV stand for? It’s a question that more and more people are asking as the genre races to market dominance in this country and around the world. In the most literal sense, the acronym stands for Sports Utility Vehicle and had its origins in vehicles that were more or less civilian versions of military or commercial vehicles. The broad idea was that these SUVs could carry passengers in relative comfort but take them to off-road destinations thanks to their higher ride height and all-wheel-drive.What do people these days really mean when they talk about an SUV? Although the term has been in use since the 1980s, these days it seems to cover a huge range of vehicles. The reality is that there’s no hard and fast definition of what an SUV is and isn’t. SUVs now come in all sizes large and small and everything in between and while they still generally still have a higher ride height and bold looks, the all-wheel-drive thing is very much optional nowadays.Today, the term has been narrowed slightly to include vehicles which use a separate body on a ladder-chassis, much like old-school commercial vehicles and four-wheel-drives. That has led to the flip-side term cross-over, which describes vehicles with the SUV’s appearance and intent but that use a monocoque body like any modern passenger vehicle. Even then there are no hard and fast rules to this and some vehicles with traditional SUV qualities do, in fact, use a monocoque bodyshell. The other acronym to spring up has been AUV or Action Utility Vehicle, but this has its roots even deeper in marketing versus reality.If you really dissect the literal SUV meaning, the name becomes a little comical as the extra mass of an all-wheel-drive driveline, the compromised quasi off-road tyres and higher centre of gravity means that the vast majority of SUVs offer less sporty motoring than a conventional car, putting the knife to the 'S' in SUV.The phenomenal popularity of the SUV today is probably down to two or three factors: Firstly, there’s fashion. When the neighbours all have an SUV, the tendency is for the rest of the population to want a slice of the action. Secondly, SUVs are actually quite good to use in normal day-to-day use. You tend to sit higher for a better view of the road, and older folk who are not as flexible appreciate the higher seating position that is easier to enter or leave. The third factor is that some family car buyers think the SUV is bigger inside than the equivalent passenger car or hatchback. In most cases, they’re not as the packaging of the SUV’s mechanical parts eats into the interior space. Finally, you could add the notion that an SUV is a vehicle that can take its owners on that great round Australia road trip. The reality is that most people will never tackle this and that many SUVs have absolutely zero off-road potential beyond that of normal cars.There’s nothing wrong with an SUV per se: They’re functional, practical and modern ones are nice to drive and fabulously equipped. There’s a strong argument for them when it comes to a higher cabin for older passengers or parents strapping kids into child restraints without bending over so far. It’s just that the term SUV doesn’t quite match the reality. And as with any marketing phenomenon, you’ll pay extra to jump on that bandwagon." + }, + { + "question": "How much should it cost to replace the headliner in my Ford BA Falcon?", + "answer": "Ford Falcon headliner replacement cost will be somewhere between about $300 and $500, depending on a few details. Those prices are based on a modern Falcon, say, a BA Falcon or FG Falcon from this century, after Ford had switched to the one-piece, cardboard-backed headliner. However, the cost could be more if the vehicle is a station wagon or has a sunroof fitted, as both these things alter the amount of material used and the degree of difficulty in removing and refitting the headliner. Other variables include whether you take the vehicle to a motor trimmer to have the existing headliner recovered, or you call an onsite repairer to remove your old headliner and fit a reconditioned unit in your driveway or car-park at work.You might be able to find a second-hand replacement headliner at an auto parts recycler, but the danger is that the headliner you buy might also fail in the not-too distant future. That’s because the modern one-piece headliner – including late-model Falcon headlining - is made from a structural backing board with a layer of foam sandwiched between the board and the vinyl or cloth that you see above your head. Over time and with heat, the foam layer breaks down into dusty fragments and the adhesion between the backing board and cloth or vinyl is lost. That’s when the cloth starts to hang down inside the car.Overall, Falcon roof lining replacement is not a difficult job for an experienced trimmer, but it is a bit fiddly and will take some time. Many owners put up with a saggy headliner, but a fresh roof lining repair will make the car look and feel brand new again.You can find more information here." + }, + { + "question": "The roof lining in my VE Holden Commodore is starting to sag. Is it easy to repair the headliner of a Commodore or will I need to get it completely replaced?", + "answer": "You shouldn’t need to replace the entire roof lining in your car, but it will need to be removed to have the replacement foam and cloth covering applied. Any roof lining repair will involve getting rid of the old foam that has broken down and caused the delamination of the backing board and the cloth or vinyl. From there, the new foam and cloth can be applied to your original backing board and the assembly refitted to the car.Another alternative is to have a new headliner installed, sometimes a reconditioned unit that some motor trimmers have on the shelf, ready to go. Some companies will even come to you and replace the roof lining in your driveway or work car-park. You can also source or buy a second-hand roof lining from a wrecked car which, in the case of a common model like a Holden VE Commodore shouldn’t be hard to find. You’ll still need to remove the old one and fit the new one, however. In some instances, you may still be able to buy a brand-new roof lining from the manufacturer, but that’s a long shot and will cost a lot more.Meanwhile, a VE Commodore roof lining replacement cost will be roughly anywhere from $300 to $600 depending on whether you want the repairer to come to you, you’re happy with a standard (not custom) covering and the car is a standard model. A car with a sunroof fitted will add to that total as it’s a fiddlier job with more to remove and replace.Repairing the roof lining yourself is not a simple job, as it requires the removal of a bunch of fittings such as interior lights, sun-visors, interior mirrors and that’s before you can even try to manoeuvre the single-piece roof lining out through one of the car’s doors. That’s the reason you see a lot of cars getting around with their roof lining patched up and held in place with everything from thumb tacks to staples.This all goes back to the 1990s when car-makers discovered that a single-piece, structural-cardboard backing board covered in foam and then cloth or vinyl was a much cheaper alternative than the traditional metal-bow roof lining. The new system was also much faster to fit on an assembly line. But with time and heat cycles, the foam that many car-makers used breaks down into a fine, powdery dust at which point the adhesion between the layers is lost and the cloth sags down and billows into the cabin. Replacing the degraded foam and fitting new cloth or vinyl is the best solution and will return the roof lining to as-new.There’s more information on what’s involved here." + }, + { + "question": "How do you connect Bluetooth in a Toyota Corolla?", + "answer": "When it comes to Bluetooth Toyota Corolla hasn’t always had a great track record with its factory installations. For years, many Toyota owners complained that the Bluetooth fitted to their cars was lousy with poor connection, frequent drop-outs and a lack of calling clarity. These days, those problems have been addressed thanks to Toyota’s troubleshooting and the Toyota Bluetooth systems are more or less the same as everybody else’s.Toyota Corolla Bluetooth pairing (for either iPhone or Android) is a pretty simply process and involves following the on-screen prompts in the phone setup menu after the car has 'found' your phone (make sure your phone is in 'discoverable' mode). From there, you need to confirm that the security code displayed on your phone matches the one on the screen and you’re good to go. Once you’ve worked out how to connect Bluetooth to Toyota Corolla the first time, the system should automatically recognise your phone from then on. If in any doubt, follow the instructions in the how to pair/how to connect phone a phone section of your owner’s manual.There’s a very good factory website at https://www.toyota.com/connect/ that can lead you through a list of what phones and apps are compatible with Corollas of the last few years.All the current model Corollas feature Bluetooth connectivity, with the 2019 upgrade also extending to Apple CarPlay and Android Auto compatibility across the board. The previous model Corolla (2012 to 2018) also had Bluetooth from the entry-level model up, and the Corolla before that (2007 to 2012) featured Bluetooth on all but the base-model Ascent version. Prior to that, Bluetooth was not a factory fitment on any Corolla, but many owners added it with an aftermarket stereo head unit for better music quality." + }, + { + "question": "What can I do if the steering wheel and gear knob are peeling in my 2018 Nissan Navara?", + "answer": "This is a more common problem than you might imagine and applies to a lot of cars besides Nissan Navaras. It’s not always caused by people with constantly wet hands or those who work with chemicals, either; a lot of pampered vehicles have seen this type of problem.As well as being pretty ordinary to look at day after day, this sort of damage also devalues a car when you go to sell it. The warranty on your Navara would have been for the first three years (Nissan shifted to a five-year warranty mid-2019) but because it was a demonstrator, the warranty period would have started from the date it was first registered or reported as sold, not the day you bought it.Most new-car warranties also state that `normal wear and tear’ is not covered, but there’s an argument that normal wear and tear shouldn’t be visible on a steering wheel after just four years and 60,000km of use.If it really bothers you, there are motor trimmers who can stitch on a new leather covering which I would expect to last a lot longer than four years. You would, of course, have to remove the wheel from the car which requires somebody who knows their air-bag safety drills and procedures." + }, + { + "question": "Can I use E10 petrol in my 2006 Mitsubishi Colt?", + "answer": "Yes you can. According to the Federal Chamber of Automotive Industry’s guide, all Australian-delivered Mitsubishis with fuel-injected petrol engines built after 1986 can use either E5 (five per cent ethanol) or E10 (10 per cent) safely. By using this fuel, you stand to reduce your tailpipe emissions a little, use a percentage of renewable fuel (ethanol is largely made from farmed crops) and you may even save a few dollars over a year as E10 ULP is often a little cheaper at the pump." + }, + { + "question": "Does the wrong battery cause problems with the starter motor in the Nissan Navara 2013?", + "answer": "Just as oils aint oils, batteries aint batteries. The correct battery for your car will not be based on brand, but rather its capacity and output (does it have enough grunt to turn your engine) as well as its physically layout (are, for instance, the negative and positive terminals on the correct ends of the battery for your battery terminals to connect properly).By `kick out’ I’ll assume you mean the starter motor doesn’t spin the car’s engine when you turn the key. There are lots of causes for this. The first is that you do, indeed, have the incorrect battery that doesn’t have enough cranking amperes to spin your engine and provide enough power to the vehicle’s ignition for the engine to fire. Or, you may simply have fitted a battery that’s low on charge for the same results. Buying a brand-new battery from a shop is no guarantee that the thing will be fully charged up. It’s always a good idea to charge any new battery overnight before trying to start a car with it, in case the battery has lost charge while sitting on the store’s shelf for weeks or months.Beyond that, there are still plenty of reasons for a car to refuse to turn over. I’d start with checking the earth connections from the battery to the car’s body and engine and then do a test on the battery to see if it’s in decent health or not. Most workshops can do this simple test for you if you’re in doubt." + }, + { + "question": "What car should I buy to tow a trailer?", + "answer": "While turbo-diesels aren’t perfect for everybody, when it comes to towing trailers, they do a pretty impressive job. The combination of a torquey diesel engine with an automatic transmission is a pretty handy one when you have a decent sized trailer hooked up. The caveat with a modern diesel, however, is that if most of your driving is urban running about, then the diesel is probably not for you. That’s because the emissions system on a modern diesel (the particulate filter) needs regular longer runs at freeway speeds to avoid giving trouble. But if, as you say, you tow a trailer often, then that should provide the load on the engine the diesel requires to remain trouble-free.The good news is that the dominance of the SUV right now means that just about every car-maker has a mid-sized SUV in its showrooms right now. So really, you’re spoiled for choice. I’m not surprised the X-Trail is found a bit wanting at times; even brand-new, that version of the petrol-engined X-Trail could feel a bit underdone. You’ll be amazed at how good newer vehicles have become." + }, + { + "question": "How do I reset the service indicator on my Haval H2 2020?", + "answer": "If you have a look through the owner’s manual of the vehicle, you might find a method of using the info-screen menus to achieve this. It’s more likely, however, that you’ll need to plug the appropriate scanning tool into the car’s diagnostic port to reset this reminder light. At which point it’s not a home-driveway job.I’m guessing that you had the car serviced at an independent workshop rather than a Haval dealership, as the latter would have known the procedure to reset the light. Which is fair enough as Haval does not have the dealership coverage of a car-maker like, say, Toyota or Ford. The point being that you need to make sure that any workshop you use for servicing while the car is under factory warranty, is licensed and certified to stamp your service handbook to keep your warranty valid. You don’t have to use a Haval dealer, but the workshop you choose needs to be a professional operation or you stand to kiss your warranty goodbye." + }, + { + "question": "How do I reset the service indicator on my Haval H2 2020?", + "answer": "If you have a look through the owner’s manual of the vehicle, you might find a method of using the info-screen menus to achieve this. It’s more likely, however, that you’ll need to plug the appropriate scanning tool into the car’s diagnostic port to reset this reminder light. At which point it’s not a home-driveway job.I’m guessing that you had the car serviced at an independent workshop rather than a Haval dealership, as the latter would have known the procedure to reset the light. Which is fair enough as Haval does not have the dealership coverage of a car-maker like, say, Toyota or Ford. The point being that you need to make sure that any workshop you use for servicing while the car is under factory warranty, is licensed and certified to stamp your service handbook to keep your warranty valid. You don’t have to use a Haval dealer, but the workshop you choose needs to be a professional operation or you stand to kiss your warranty goodbye." + }, + { + "question": "What do I look for when servicing a Mercedes-Benz A-Class?", + "answer": "Home servicing is a great way to learn about your car and get a better idea of what makes it tick. It also means you might even become a more `mechanically sympathetic’ driver and be kinder to the car in a long-term sense.The service booklet in the car’s glove-box will tell you a lot about what you need to know when it comes to what’s required for a service. But remember that not all services are the same: Some are minor services and some are major. Others require one-off actions such as changing a timing belt or checking the tension of a timing chain, but you can’t afford to ignore any of these things. Other things required by the factory service schedule include checking the thickness of brake material, changing fluid beyond just the oil and plenty of other tasks that might not occur to you naturally. Most of these tasks are either time or distance-covered dependent (sometimes both).The bottom line is that you really need to be on top of these tasks and know how to do them before you rip the car apart in the driveway one Saturday and then discover you don’t know how it all goes back together. Home maintenance extends way beyond just oil changing, particularly on a modern design such as the Mercedes A-Class. Modern cars are very complex devices and keeping them running sweetly and safely is often the work of a specialist. That said, I’m loathe to try to dissuade you from tackling a job that can be very satisfying and could save you money in the process.A lot of TAFE colleges once offered car-maintenance courses for the home mechanic, but sadly, many of these seem to have disappeared due to budget cuts across the education system. It would still be worth talking to your local TAFE, though, to see if there’s a short course that might help you out." + }, + { + "question": "Does the Audi A3 have Apple CarPlay & Android Auto?", + "answer": "All Audi A3 variants in the current Audi Australia line-up feature both Apple CarPlay and Android Auto connectivity. Audi A3 Apple CarPlay works wirelessly, while the Android Auto Audi A3 fitment still requires a cable to connect.Some owners like to upgrade their car’s stereo and, in that case, the advice would be to go for a head unit that allowed wireless Android Auto as a worthwhile improvement.The Audi system is not a simple retrofit to older Audi models thanks to the high degree of integration within the car’s controls and the system itself. That’s not to say it couldn’t be done, but it would probably not be cost effective compared with an aftermarket unit for an older car that still offered the desired functions." + }, + { + "question": "Can you change the oil yourself on a 2014 Holden Captiva AWD?", + "answer": "Doing your own oil changes is a great way to learn a bit about how cars work and develop a relationship with your car. You might even save a few dollars, too, but there are caveats.The actual act of changing the oil is relatively simple and requires just a couple of hand tools. Basically, you drain the old oil out of the engine via the sump-plug, remove the old oil filter, replace it with a new one and then add fresh oil via the filler cap on top of the engine. If that sounds simple, that’s because that is a very crude, thumbnail sketch of the procedure, but it does cover the basics. Whether you feel confident enough to take the plunge is the next question. A workshop manual is a great investment and will be invaluable down the track.But other things to consider include the fact that a service is often not just an oil change. There are many other things (transmission, brakes, cooling system etc) to be checked and adjusted at the same time as a scheduled oil change, so doing it all at home requires a reasonably broad idea of what’s going on mechanically. Your service handbook should spell out what tasks are specified for each service (each service is not all the same, either, some are more complex than what’s called a minor service) so that would be a good place to start.Don’t forget, too, that the old oil and filter has to be disposed of in an environmentally responsible way, something that a professional workshop service takes care of for you. But there’s definitely satisfaction to be gained from this maintenance job and it’s absolutely the best place to start learning." + }, + { + "question": "Does the Kia Sportage have Apple CarPlay & Android Auto?", + "answer": "The brand-new Kia SUV for Australia (due for release in October 2021) has finally brought Kia Sportage Apple CarPlay and Android connectivity to all models across the range. Previously, the base-model missed out on these fitments, but the all-new platform extends these features to every model.All Sportages will now also get digital radio and multi-device connectivity. The base-model S variant gets an eight-inch touchscreen, while the SX and SX+ models have a 12.3-inch screen. The range-topping GT-Line model will get a curved 12.3-inch screen.It’s really not viable to retro-fit the new Sportage’s system into an older car, and most owners have found that a more cost effective upgrade to a new aftermarket head unit will offer the features they want, including the ability to enjoy Apple CarPlay and Android Auto Kia Sportage style." + }, + { + "question": "Why is the tyre pressure light in my 2014 Foton Tunland flashing when the tyre pressure is fine??", + "answer": "These systems often use wireless technology to send the low-pressure warning signal from the sensor inside the tyre to the car’s computer. Which is fine, but think about how many times your wireless internet signal fails or drops out. That could simply be what’s happening here; the computer is getting no signal, so it presumes there’s a problem.In many cases, the problem can also be a flat battery in one of the tyre sensors. These usually last between five and 10 years, so on that basis, your car is a candidate for flat sensor batteries. Often, the batteries are not replaceable and you’ll have to replace the whole sensor. If that’s the case, replacing all four would make sense.You might also find there’s a procedure for resetting the sensors so that they talk to the computer in a meaningful way. Your owner’s manual should detail this process, but it’s often a pretty convoluted one with a distinct time limit before the computer times out." + }, + { + "question": "Does the Toyota Corolla have Apple CarPlay & Android Auto?", + "answer": "Toyota Corolla Apple CarPlay and Toyota Corolla Android Auto are standard fitments to each and every model in the current Corolla line-up for Australia.The stereo system in all Corollas starts with a six-speaker arrangement with an upgrade to eight speakers in the top-specification models which cost more. Bluetooth is also standard in the Corolla now, and the latest system is much better and easier to connect with than previous Toyota versions of this technology. The Corolla also offers digital radio across the board, putting it ahead of many of its competitors and the same price-point.To retrofit the new system into an older Corolla would be costly and difficult. Most owners of older cars find that an update to an aftermarket head unit is a better, cheaper solution for adding Apple CarPlay and Android to their vehicles." + }, + { + "question": "Why does my 2012 Suzuki Swift struggle going up hills?", + "answer": "This model Swift was recalled to check and tighten, if necessary, the bolts that connect the torque converter to the car’s engine. However, if these were to fail or fall out (as happened in some cases) it would be a one-off event and the car then wouldn’t work at all.Your problem sounds more like a worn transmission which is not accepting the load you put on it when you try to accelerate. This could be worn bands or some other component inside the transmission. CVTs are pretty complex things and rely on physical parts like bands and pulleys as well as hydraulic bits and pieces to take drive to the wheels. It would also be worth checking the torque converter, as a damaged or worn unit can also produce the symptoms you’re seeing. I’d start with checking that the recall was carried out and work backwards from there." + }, + { + "question": "Why don't electric cars have solar panels?", + "answer": "Given the move to a greener future with electric cars and solar panels, a lot of people wonder why don't electric cars have solar panels. The answer is rooted in practicality rather than science. Fundamentally, the concept would work, but the benefit would be so small as to be not worth the effort.Solar panels mounted on electric cars sound like a match made in heaven. Whether it’s a fully electric vehicle or a plug in hybrid, the idea of a solar panel charging the car’s battery pack while the car is parked has all sorts of appeal. Unfortunately, even though modern solar panels are a lot more efficient than they ever were, the relatively small surface area a car offers means that the panels’ contribution would be a drop in the bucket compared with plugging the same car into the grid to recharge. In fact, it’s reckoned that you’d need about 90 hours (nearly four days) to recharge an electric vehicle from panels fitted to the car. And that’s in full sunlight.Solar panels work by converting the sun’s energy (photons) into electricity by using the photons to knock an electron off the solar panel’s cells, thereby creating an electric current. It’s free power and completely renewable and it’s all thanks to that giant nuclear reactor we call the sun. The best way to take advantage of this is to have a huge array of solar panels – the more the better – to multiply the effect. Simply, an electric car’s body is too small to fit enough panels to charge its batteries in a timely way. That may well change as solar tech becomes more developed, but for now, that’s the reality.The concept of solar panels on cars does have one real-world application, though. And that’s when it comes to 4X4 camping vehicles which often have a solar panel mounted on the roof. That panel can trickle charge the vehicle’s battery (or batteries, many off-road 4X4s have an extra 12-volt battery) keeping the on-board fridge running longer for extended stays at a camping site. Some owners prefer to use a portable solar panel for this, enabling them to move the panel into direct sunlight as the sun crosses the sky. While these panels are good at what they do, in terms of charging an electric vehicle, they’d take even longer than those 90 hours, compared with the few hours or even minutes that a high-voltage charging station can achieve.Some car owners have fitted smaller panels to their cars to trickle-charge the battery while the car is parked. As soon as you park in a garage or the shade or on a cloudy day, however, the benefit is lost.There’s one other application of solar panels for cars, and that’s the vehicles that compete in the Solar Challenge that runs from Adelaide to Darwin, 3000km through the Australia outback every second year (Covid permitting). These vehicles must run purely on power gained through solar panels, so their bodies are completely covered in panels while the rest of the vehicle is aimed at reducing drag, friction and maximising efficiency. Practical they are not, but they do point to a future where 'solar panels on car roof' might be an option-box you tick when you order you new electric car." + }, + { + "question": "Where is the fuse for the reverse lights/reverse camera located in the 2013 Holden Colorado?", + "answer": "This is a weird one. I spoke to two different Holden service workshops (former Holden dealers) and the consensus was that the reverse lights on your car are not on a separate fused circuit. Certainly there’s no mention of such a fuse in the owner’s manual. That means, then, that the reverse lights share a circuit with other functions at the rear of the vehicles, possibly the tail-light circuit. Beyond that, nobody could be specific.In turn, that suggests that it’s not the fuse at fault because, if it was, the whole rear of the vehicle would be blacked-out. Which brings us to the possibility that the problem, rather than being a blown fuse, is rather the adjustment of the switch that recognises the car is in reverse and turns on the lights and camera. This is located on the side of the transmission and, if it’s out of alignment or showing wear in its contacts or wiring, could lead to the problem you have." + }, + { + "question": "How do Tesla cars work?", + "answer": "It’s a popular barbecue or front bar topic of discussion: How do Tesla cars work? Fundamentally it’s pretty simple; they work like any other car, but they use an electric motor in place of an internal combustion engine. And instead of filling them with petrol, you recharge the batteries with electricity. There are other differences, too, but that’s the simplest definition of what is a Tesla, and the one that allows it to operate on fully renewable energy on some cases.Tesla is a company founded by Elon Musk, the same guy that invented PayPal. So the company has plenty of money behind it. As well as cars, Tesla makes home storage batteries (for storing rooftop solar power) and is investing in all sorts of renewable technology and electrical components.Over time, the Tesla cars product has evolved from a small sports car converted to electric, to clean-sheet designs for modern electric cars, SUV, pick-ups and even a semi-trailer than runs on electricity. But which ever Tesla you’re talking about, they all use a common philosophy.That starts with a battery. In the case of Tesla’s current designs, that’s the latest lithium-ion battery tech. Connected to that is either a single electric motor or a pair of motors that power either the rear wheels or all four wheels respectively. Just like a slot car, you feed power to the electric motor and the car moves. Of course, a slot car doesn’t carry a battery, it picks up its power form the track it runs on, but even that could be a thing of the future for electric cars which might be able to wirelessly collect power through the road surface. It’s not as far off as you might think.Other differences between a Tesla (and any other mainstream electric car) and a conventional car as we know it include bakes that recoup energy as the car slows (which is used to recharge the battery on the run) and the electrification of every system that is handled mechanically by a conventional car (brake boosting, power steering, heating etc).Another major difference is that the Tesla drivetrain doesn’t feature multiple gears in its transmission. Because the electric motor offers maximum torque from standstill, the Tesla only needs one gear to achieve lots of acceleration and ample top speed.The electric motor these days is a pretty neat piece of gear and is virtually maintenance free. It also has the potential to last a lot longer than an internal combustion engine. The batteries are also much better these days and as well as being vastly more energy-rich (their output per kg) they charge more quickly and battery life can easily be half a million kilometres. Some car-makers now offer a ten-year warranty on battery-packs. Tesla in Australia offers up to eight years battery warranty (depending on the model) but, crucially, up to 240,000km of cover guaranteeing that the battery will retain at least 70 per cent of its original capacity at that point.Perhaps Tesla’s biggest claim to fame is that it took electric cars from golf carts to a product that was sexy and in demand. The company was way ahead of the curve in this regard, but now it seems the rest of the world is catching up, and the Tesla car has more serious competition now than it ever did." + }, + { + "question": "What is causing my 2010 Hyundai Tucson to overheat?", + "answer": "If a car overheats (for whatever reason, but a blown head gasket is a prime cause of this) the damage to the engine internally can be catastrophic. Pretty much any component can be compromised after an overheating event, so knowing where to start looking is the big question here.Changing the head gasket requires removal of the cylinder head, and reassembly involves making sure that the camshaft timing is reinstated correctly. If there’s been a mistake made in this regard, the engine will almost certainly not run. Certainly, injector failure is not unknown in modern turbo-diesels, but the fuelling system on a modern, common-rail turbo-diesel is a complex, fine-tolerance arrangement, so you also need to check the filters, fuel pump(s) and operating pressures. Even then, you might find that a simple, cheap-to-replace sensor is the single component preventing the vehicle from running.I’d start with an electronic interrogation of the car’s computer. The problem there is that if the car hasn’t actually run with the issue that’s preventing it from starting, the computer may not have had the opportunity to log the problem in the first place. That said, a simple fault code might be all you need to know to move forward, so a scan is in order. Beyond that, it’s back to first principles, checking the timing and clearances of all the mechanical bits and pieces, including having the injectors bench-tested." + }, + { + "question": "What is causing my 2010 Hyundai Tucson to overheat?", + "answer": "If a car overheats (for whatever reason, but a blown head gasket is a prime cause of this) the damage to the engine internally can be catastrophic. Pretty much any component can be compromised after an overheating event, so knowing where to start looking is the big question here.Changing the head gasket requires removal of the cylinder head, and reassembly involves making sure that the camshaft timing is reinstated correctly. If there’s been a mistake made in this regard, the engine will almost certainly not run. Certainly, injector failure is not unknown in modern turbo-diesels, but the fuelling system on a modern, common-rail turbo-diesel is a complex, fine-tolerance arrangement, so you also need to check the filters, fuel pump(s) and operating pressures. Even then, you might find that a simple, cheap-to-replace sensor is the single component preventing the vehicle from running.I’d start with an electronic interrogation of the car’s computer. The problem there is that if the car hasn’t actually run with the issue that’s preventing it from starting, the computer may not have had the opportunity to log the problem in the first place. That said, a simple fault code might be all you need to know to move forward, so a scan is in order. Beyond that, it’s back to first principles, checking the timing and clearances of all the mechanical bits and pieces, including having the injectors bench-tested." + }, + { + "question": "Where is Tesla made?", + "answer": "While the city of Detroit, Michigan is the cradle of the North American car industry, electric-car maker Tesla has always marched to the beat of its own drum. So even though it’s a US based entity, Tesla’s worldwide view and its inherent mould-breaking attitude means that its factories are in some interesting locations. But how many are there and in which countries?Tesla currently has three giant plants across the USA, as well as a plant in China. Some of these plants make the Tesla cars we’re familiar with, while others are responsible for battery and solar technology production. Tesla is also building a fourth North American plant as well as a European gigafactory in Germany, while rumours of a second Chinese plant are also doing the rounds.Given that Tesla cars are the brand’s most visible, recognisable products, the question usually revolves around where are Tesla cars made? In that case, the answer is the firm’s original gigafactory in Fremont (near San Francisco in California) which builds the Tesla Model S, Model X, Model 3, Model Y as well as components for other Tesla products. The original gigafactory in Fremont is a huge facility (as are all Tesla factories) employing something like 10,000 people. It was once the site of a General Motors manufacturing plant and then a Toyota/GM joint production facility.The Shanghai plant in China, meanwhile, is the other half of the answer to 'where are Tesla cars built'. That plant produces whole cars, including the Model 3 and Model Y and is slated to produce the forthcoming Telsa Pick-Up which has been pushed back to 2022 at the earliest.Tesla’s plant in Sparks, Nevada (Near Reno) is largely a battery factory with production of batteries for Tesla cars as well as its Powerwall home-storage battery. The Sparks plant is also a motors factory, producing the electric motors that power Tesla vehicles. The Tesla Semi (delayed but due soon) is also expected to be built at the Nevada plant.Another Gigafactory is located in New York state, in the city of Buffalo. This concentrates on assembly of solar cells and modules as well as the superchargers that allow Tesla vehicles to be charged quickly in the field.The factory under construction in the USA now is located at Austin, Texas and will be used to built the Model 3, Model Y and the Pick-Up. The new factory in Berlin, meanwhile, is very close to completion and will initially be used to build the Model Y.Tesla has always been a brand surrounded by rumours, and these days, these seem to involve a second Chinese plant. The company has also established an Indian business unit, suggesting that a gigafactory on the sub-continent might also emerge." + }, + { + "question": "Do electric cars have gears?", + "answer": "One of the most common questions regarding the latest in passenger-car technology is: Do electric cars have gears? The question really should be: Do electric vehicles have more than one gear, but, in both cases the broad answer is no, they don’t. That’s in the case of production cars anyway, and the reason is simple: They don’t really need more than one gear.In most cases, the production-based EV has an electric motor that acts more or less directly on the axles (or drive-shafts) turning the wheels. Even on an all-wheel-drive EV, that simply means there’s an electric motor at each end of the car, operating the front and rear drive-shafts. That brings us to the more subtle question of: Do electric cars have transmissions? In the strictest technical sense, they do, but the EV transmission is a very simple device, since it’s a single speed unit rather than a multi-speed gearbox. Simplicity of drivetrain is a major EV selling point.So why only one gear? A conventional car needs a multi-ratio transmission (or gearbox) because the engine operates well in only a narrow band of speeds (rpm). So, to keep the engine in its happy-zone, the gearbox can provide it with the gear ratio that is right at that moment; that keeps it spinning at a happy speed, regardless of whether it’s in stop-start traffic or cruising on a freeway at 110km/h. But the electric motor fitted to an EV has a much wider range of speeds at which it makes good power and torque. In fact, an electric motor makes its maximum torque at rest and can spin very fast, so it’s always ready for action.This is all tied up with the broad subject of 'how do electric engines work', but it remains that an electric motor (it’s not technically an engine at all) makes lots of torque from the moment the driver presses the accelerator. Which brings us to the topic of 'do electric cars have a clutch' because, again, the answer is no. It doesn’t need one because to stop an EV at a traffic light, you simply stop the motor; it doesn’t remain running at idle like a conventional car engine and, without gears to select anyway, you don’t need it even when taking off from rest. All these things make driving an EV a simpler task than a conventional car with a manual transmission. Maintenance over the life of the vehicle is reduced, too.Most production EVs have this simple, single speed transmission, the notable exception being the Porsche Taycan. That car has a two-speed gearbox which enables Porsche to make it accelerate extremely quickly as well as reach a high top speed (both Porsche selling points from the very beginning). Most EV makers gear their cars for either top speed or acceleration (usually the latter) but the electric motor is so flexible that Tesla has shown it’s possible to attain both with a single-speed gearbox.The major variation from this concept comes in the form of older cars that enthusiasts have converted from petrol to electric power. In these cases, the engine vs transmission equation means that the car usually retains its manual gearbox. That’s purely because the electric motor sits where the petrol motor once did, and retaining the transmission is a simple way to get the electric power to the wheels. This is one case where the type of motor (petrol versus electric) being used to power the car doesn’t dictate the transmission.The vast majority of these home brews use a conventional manual (stick shift to use an Americanism) because converting a petrol car with an automatic transmission is a much bigger job. Even then, most owners of these converted cars find they leave the car in third gear all of the time and allow the huge flexibility of the electric motor to do its thing, driving the car as if it was without gears. Again, the clutch is not needed, even in stop-start traffic." + }, + { + "question": "What car should I get to tow a 22-foot caravan around Australia?", + "answer": "I wouldn’t be concerned about the cylinder configuration of a particular engine. What’s more important is how much power and torque that engine makes, and how towing-friendly that power delivery is. By which we mean how smooth and flexible is the delivery. What you don’t want is a peaky engine that needs to be revved before it delivers the good as that puts a strain on everything and make the vehicle tricky and unpleasant to drive.The good news is that all the vehicles you’ve nominated have good, solid powerplants that are well suited to towing a caravan. Modern turbo-diesels – especially with an automatic transmission – are ideal for this task.What you should go for, however, is the vehicle with the highest towing rating. In this case, that’s any of the Grand Cherokee, MU-X or older Discovery, all of which have variants that can handle a towed load of 3.5 tonnes. The Everest is almost as good with 3.1 tonne, but only almost. The problem is that the van you’ve nominated can easily weigh between 2.2 and 2.8 tonnes which, with a 3.1-tonne limit, leaves you very little headroom for water tanks and camping gear. You’d be amazed at how much a fully loaded caravan weighs, so don’t rely on the brochure, load the van and take it to a weighbridge to make sure the vehicle you have can legally tow it." + }, + { + "question": "Is the rear bumper interchangeable between a 1998 Toyota Landcruiser Prado and a 1998 Prado Grande?", + "answer": "The two vehicles you’ve mentioned are, in fact, fundamentally the same vehicle. The only difference in the rear bumpers of each was that the base-model Prado’s bumper was finished in grey plastic, while the upmarket Grande’s was body-coloured for a more integrated look. So, yes, the two bumpers should be physically interchangeable.The only difference in any of the Prado’s side mouldings was that the entry-level model, the RV, with its skinnier wheels and tyres, didn’t have the wheel-arch flares, so the moulding that joins the rear bumper to the rear part of the wheel arch would be different on the RV compared with the other Prado trim levels." + }, + { + "question": "What is my 2001 Nissan Pulsar worth?", + "answer": "Your car is probably still worth around $4000 to $5000 depending on condition and kilometres. The catch is that you won’t be offered that much if you use the car as a trade-in, and the value I’ve quoted would be to sell the car privately, not back to a car dealer. A lack of demand for good used cars is keeping values a little higher (a lot higher in some cases) than they might have been, so even though your car is still worth decent money, you’ll pay a bit extra for whatever you replace it with.As far as lifespan goes, that has a lot more to do with maintenance than any other factor. If your car has been serviced by the book, there’s every chance it could last for 200,000 to 250,000km and perhaps even more. But I’ve also seen neglected cars die incredibly young." + }, + { + "question": "Which five-speed gearbox models are compatible with my Toyota Hilux's 2Y engine?", + "answer": "Swapping a five-speed gearbox into an older car or ute is a pretty well-trodden path, partly because it makes all sorts of sense. While older four-speed gearboxes generally have a fourth gear ratio of 1:1, a five-speed is will have an overdriven fifth gear which makes for more relaxed highway-speed driving and, potentially, a fuel saving as the engine won’t be working as hard or turning as fast.The Toyota 2Y engine is, I believe, a more or less bolt-up fitment to the 2Y engine in your vehicle. Commonly found in early, rear-drive Celicas, the W50 is definitely strong enough for your application since the 2Y engine in your car probably struggles to make its full 58kW these days. The only catch you might run into is that if you’re running bigger wheels and tyres or your regularly tow a trailer or the vehicle is way down on power, the engine might struggle to pull that taller gearing. At best you might find yourself shifting back and forth pretty regularly in hilly country or when encountering a headwind. But if you do go through with the swap, you’ll find that the W50 has a fifth gear ratio of 0.853:1 which should reduce your engine speed for the same road speed by about 15 per cent.Beyond the Toyota E50 gearbox, there’s really no limit to what you can fit if you have the time and money to have the engineering sorted out. That said, anything beefier than the W50 is almost certainly overkill." + }, + { + "question": "If the Hyundai Santa Cruz ute is sold in Australia will it be classified as an LCV?", + "answer": "The Santa Cruz not only has an integrated tub, it’s also a monocoque design rather than a separate body on a ladder-style chassis as many commercial vehicles are. But it would, in Australia, still be classified as a light commercial vehicle. According to the Federal Department of Infrastructure and Regional Development, light commercial vehicles are: '…motor vehicles constructed to carry goods or specialised equipment that are less than or equal to 3.5 tonnes gross vehicle mass. They include utility vehicles, panel vans, cab chassis vehicles and goods vans.' And that pretty neatly describes the Santa Cruz utility.There has been a lot of talk about the Hyundai tray-back making it to Australia, but a couple of things are standing in the way. The volume models, for a start, are front-wheel-drive and the construction rules out the huge towing limit of something like a Toyota HiLux or Ford Ranger (3.5 tonnes). But there’s plenty to suggest that the Santa Cruz would be a nicer thing to drive than a conventional dual-cab ute and, for those who don’t need to tow super-heavy loads, the Hyundai might make a bit of sense. But don’t hold your breath on it coming here. For now, Hyundai is saying no to an Australian launch, purely because the Santa Cruz is not being built in right-hand-drive form." + }, + { + "question": "Are we going to see the new Mazda 3 turbo AWD in Australia?", + "answer": "Mazda Australia has previously told CarsGuide that it would love to get hold of a batch of the hot-shot Mazda 3 Turbos. And while the local arm of Mazda has asked head office for a batch of the all-wheel-drive hot-hatches, no decision has been confirmed as yet.Mazda’s problem is justifying the cost of making the car in right-hand-drive form, and the complex mechanical packaging makes that even more difficult than usual. Designed for the North American market, the lack of a right-hand-drive variant will likely be the biggest hurdle to the car making it into showrooms here.Mazda Australia is obviously keen on the idea as it would give it a competitive product to tackle the success of the VW Golf GTi, the Renault Megane RS and the soon-to-arrive new Subaru WRX. The bottom line? Cross your fingers, but don’t hold your breath." + }, + { + "question": "Why is my 2006 BF MKII XR6 making a clicking sound?", + "answer": "I really think you’ve answered your own question here. You’ve admitted that you started to fix the park brake, but gave up half way through and you’re not sure whether you may have adjusted something the wrong way. I’d say you’re bang on the money. If the park-brake is dragging, it will soon get hot and can start to make all sorts of weird groans and scraping noises.I does surprise me a little, though, that your mechanic was so dismissive about this. He or she clearly didn’t look too far into things, and simply ruling out a bearing or differential noise because he didn’t recognise the noise seems a bit slack to me. I’d be reversing whatever you did to the car before it started making the noise and see if that fixes things. Good on you for having a go at home maintenance, but really, when it comes to something like a car’s braking system, it needs an experienced pair of hands tackling it to avoid potential disasters down the track." + }, + { + "question": "What should I do if my 1995 Mazda 323 is leaking oil?", + "answer": "Your car is certainly exhibiting the signs of a car with a blown head gasket. The smoke from the exhaust is one symptom, and so is the loss of performance. The oil leaks, could be part of the same problem, but could also be from somewhere else on the engine. Oil leaks have a cunning habit of being able to hide their true source.On top of that, even the exhaust smoke and lack of performance could be down to something other than a head gasket problem, so the next step is to take the car to a workshop and have what’s known as a TK test carried. This test will chemically detect if combustion from the engine cylinders is finding its way into the coolant. If it is, you can be pretty sure that you have a blown head gasket.At that point, you need to weigh up the cost of repairs to see whether you think it’s worth doing, given the overall condition of the car versus the cost of getting into something newer. If you really love the Mazda as much as you say, then maybe the cost of changing the head gasket will be acceptable compared with how you value the vehicle. And even if the repairs cost $2000 or even $3000 (which they could depending on how deep into the engine you need to go and what else you find wrong) there’s not much out there in today’s market for that money that represents anything even remotely decent." + }, + { + "question": "Does the 3rd generation of the Mazda 6 have unreliable in transmission?", + "answer": "Mazda’s 6 has always had a pretty good reputation in the trade for its reliability and durability, but globally, there have been a few concerns with the automatic transmission. The first of those is a situation where the transmission goes into limp-home mode. At that point, it can suffer slurred shifts and a lack of acceleration. It doesn’t seem a common complaint in Australia, but it’s reckoned to be caused by the transmission fluid becoming contaminated with small iron particles (possibly swarf from the production process) becoming attracted to the magnetic sensors inside the transmission. At that point, the sensors lose the plot and the information going to the computer becomes garbled.The other thing seen (mostly in the US) has been a whining noise from the transmission. Inspections have shown this to be caused by a damaged bearing in the transmission, possibly the victim of misalignment of the gearbox casing. Again, it’s not a common fault showing up here.Overall, the Mazda 6 seems one of the better bets out there in reliability terms." + }, + { + "question": "What is causing my 2019 Mitsubishi Triton to have DPF issues?", + "answer": "Since both the Triton and Pajero Sport boast exactly the same power and torque outputs, I doubt whether there’s a huge difference (if any at all) in the mapping of either engine. Which suggests that switching from one to the other without changing your driving patterns would be a very good way of reproducing the Triton’s DPF problems in a Pajero Sport. My suspicion is that you’re having to force multiple DPF regenerations because your driving habits don’t let the engine get up to the correct temperature often enough to allow the vehicle to conduct its own, automatic regeneration. This is a pretty common problem with modern turbo-diesels and it’s not a criticism of your driving, simply a confirmation that these modern diesel engines don’t like short trips. Then again, 24,000km in 12 months doesn’t sound like the vehicle is used solely for the school run.Six regenerations in 24,000km sounds like an awful lot, also, so I’d be more concerned that your dealer is underplaying the situation to avoid dealing with a problem in your specific vehicle. Has the vehicle been electronically scanned? Perhaps this might show up a dud sensor or other problem that’s making the computer think it needs another regeneration. We’ve heard of a faulty temperature sensor on this model Triton that can lead the DPF to offer up a false alarm that it’s ready for a regeneration. That could explain the high number of regenerations the vehicle has demanded. Again, a scan might tell the full story." + }, + { + "question": "Are there any known issues with 2010 Holden Commodores?", + "answer": "The biggest problem with this model of Commodore was it’s V6 engine and that unit’s propensity to suffer stretched timing chains. Cars without a full service history will be the worst offenders, but even a car with a perfect maintenance track record can still require new timing chains. However, this usually occurs long before 200,000kmk have been clocked up, so it would be very interesting to see if the car you’re looking at has, indeed, had this repair made by a previous owner. Of course, even if the timing chain has been replaced, that’s no guarantee that the problem won’t occur again. There’s also a suspicion that the three-litre version of the Holden V6 was a bit underpowered and needed to be driven hard everywhere; a situation that didn’t help timing-chain wear at all.Other problems with the VE Commodore generally include some electrical problems that are surfacing with age, particularly camshaft-position sensors, a build-up of carbon on the intake valves which can cause rough running and poor economy, oil leaks and leaks from the cooling system. That said, if you can find a good one with an engine that has had new timing chains, the VE wagon represents a lot of car for not much money these days." + }, + { + "question": "Why is there a knocking noise under the bonnet before starting the engine of my 2005 Holden Astra?", + "answer": "You’d expect any noise from under a car’s bonnet to be caused by the engine, but if this noise occurs before you’ve started the engine, you’re on to a real mystery. Perhaps the noise can be heard as you crank the engine but before it actually fires? If that’s the case, the clunk or knock could be coming from the starter motor. Or perhaps the action of the starter motor is causing the engine to rock back and forth on worn engine mounts and allowing the engine to hit on the cross-member or some other component under the bonnet. Perhaps it’s a loose exhaust system that’s banging on something as you crank the engine. Once the engine fires and is running, the frequency of its vibrations changes and the clunk goes away.But I’m afraid that without more information, this one remains a mystery to us." + }, + { + "question": "How do I know if it's worth replacing the transmission in my 2008 Ford Escape?", + "answer": "This is a bit of a perennial question when it comes to older second-hand cars that suddenly need expensive repairs. On current values, your Escape is probably worth almost exactly the same as the new transmission will cost you. The problem is that even if you do have the new transmission fitted, you won’t have doubled the value of the car. In fact, you’ll have done nothing for its resale value compared with any other working Escape. And right now, your Escape with a broken transmission is worth – roughly - $300 which is what a scrap merchant will pay for it to be crushed and turned into microwave ovens.However, balancing all that is the question of, if you do scrap the car, how much will you need to spend to get into something that will be reliable and safe? And the answer to that is probably more than $5000. At this point, you also need to assess the condition of the rest of your car. At 170,000km on the clock, it could well be ready for maintenance in other expensive areas.But assuming the rest of your car is in good condition and still works properly, here’s another option: Rather than a brand-new transmission, why not track down a good, second-hand unit from a vehicle recycler. Specialist recyclers have a range of components like these, and you should be able to find one that’s been tested and perhaps even carries a short warranty. It will still cost money to buy the transmission and have it fitted, but it shouldn’t be anything like $5000 and if it keeps your car on the road for another few years, then it’s recycling at its best. The greenest car is the one that’s already been built." + }, + { + "question": "What can I do after the engine cover arms of my 2019 Isuzu D-Max broke after being serviced?", + "answer": "Warranty or not, if the workshop that serviced the car broke the cover, surely it’s up to that business to fix it. Separate to that is the fact that the car is still well and truly under warranty, so that makes the problem Isuzu’s to some extent, also.To be honest, these plastic covers are one of the more useless additions to modern cars and really only serve to make the underbonnet area look a bit neater when you open the bonnet. In fact, they allow packaging engineers to be a bit lazy as they can cover a messy layout. The best advice is to get hold of a new cover under Isuzu’s warranty and store it in the shed. Then, when you’re ready to sell the car, fit the still-new cover so it looks neat and tidy for would-be buyers. The vehicle will run fine without the cover." + }, + { + "question": "What is causing my 2013 Hyundai i30's rough cold start?", + "answer": "Any smoke from the exhaust of a car suggests there’s something wrong with the fuel system or that there’s wear inside the engine. I’m leaning towards the fuel system in this case, though, as a cold-start is when the fuelling system is under the greatest stress.To make a cold engine run properly, the engine’s fuel-air ratio has to be altered (more fuel and less air than when the engine is up to temperature). To know how much extra fuel, the engine has a range of sensors that measure the temperature of the air going into the engine, the temperature of the engine itself, the flow of air, as well as sensors that sniff what’s coming out of the tailpipe to make sure the mixture is just right. If any of these sensors begin to send false information to the engine’s computer, the mixture can be incorrect and the rough running, poor idling and visible smoke can be the results.Even something as simple as the stepper-motor, which controls the idle speed of the car, can be the cause of rough idling, but that’s less likely to contribute to gales of smoke from the exhaust. The best advice is to have the car scanned and see if the computer has logged any faults. Smoke from the engine might also warrant a compression test of the engine’s cylinders, too. From there, you can make a more informed diagnosis and replace only the faulty parts." + }, + { + "question": "I always think the cam drive system is a critical factor for engine reliability and longevity. Does Honda's Accord feature a timing chain or belt?", + "answer": "The question of a Honda Accord timing belt or chain is not exactly a simple one to answer as there have been various permutations of the Accord theme sold in Australia over the years. In fact, even though they all bore Accord badges, the various Accord models have often been quite different from each other, including some very different models that sold alongside each other at the same time. So here’s how it pans out:Very early Honda Accords sold here used toothed rubber timing belts, but those cars from 1977 through to the mid-90s are now pretty old, hard to find and don’t really make it to most people’s short-lists when shopping for a new second-hand car.Fast forward to 1997, and we start to get into cars that might still have some broad appeal as second-hand buys. Of those, the 1997 to 2003 Accord used two engines, a 2.3-litre four-cylinder and a 3.0-litre V6. Both those engines used a toothed, rubber timing belt which needs to be changed at 100,000km intervals.For 2003 to 2007 Accords, the engine choices remained a four-cylinder and a V6, but now the former was from Honda’s K Series of engines and featured a timing chain rather than a rubber belt. The V6 remained the same as the previous model. For 2008 to 2013 Accords, the news was similar with the four-cylinder carried over (with its timing chain) and the V6 enlarged to 3.5 litres but still from the same family of engines (and still with its rubber timing belt). In fact, that was to remain a theme for the whole of Accord production with the smaller engine using a timing chain and the V6 getting a rubber belt. Even the very last Accord, the current-model, uses a turbocharged four-cylinder engine with a timing chain, while the hybrid Accord uses an unconventional petrol engine, also with a timing chain.If, however, we’re talking about the Accord Euro which was sold here right alongside the Accord between 2003 and 2015, the question is a bit simpler as only one engine was offered in that car; a 2.4-litre four-cylinder which used a timing chain (it was also from Honda’s K Series family).Beyond that, the task of the timing chain or timing belt is exactly the same: They take drive from the engine’s crankshaft to the camshaft and, in the process, keep all the moving parts in harmony. Many car makers moved away from a timing chain to the rubber, toothed drive belt as a way of simplifying engine design and driving down the cost of each engine. The rubber timing belt is also quieter in its operation and is also less prone to stretching (as a timing chain can) so the camshaft (commonly referred to as the cam) stays in perfect synch with the rest of the engine’s rotating parts. The timing belt is a simpler design because it doesn’t need to be tensioned via oil pressure from the engine as many timing chain systems are.The timing chain, meanwhile, is preferred by some manufacturers because it should last the lifetime of the engine and never need replacement. This isn’t always the case, however, and some engines designs from a variety of manufacturers suffer problems in this regard. But, in a properly maintained engine of sound design, the timing chain should never need attention, while the rubber timing belt generally requires periodic replacement." + }, + { + "question": "Looking at a second-hand Jazz for our eldest's first car. Does the engine have a timing belt or chain?", + "answer": "The subject of a Honda Jazz timing belt or chain comes up pretty frequently, as would-be owners try to gauge how reliable these hard-working little engines are. For those who prefer solid, low-maintenance motoring, the news is good, because all three Australian-delivered generations of the Honda Jazz have used the company’s L series engines which feature a timing chain rather than a rubber timing belt.The task of the timing chain or timing belt is exactly the same: They take drive from the engine’s crankshaft to the camshaft and, in the process, keep all the moving parts in harmony. Many car makers moved away from a timing chain to the rubber, toothed drive belt as a way of simplifying engine design and driving down the cost of each engine. The rubber timing belt is also quieter in its operation and is also less prone to stretching (as a timing chain can) so the camshaft (commonly referred to as the cam) stays in perfect synch with the rest of the engine’s rotating parts. The timing belt is a simpler design because it doesn’t need to be tensioned via oil pressure from the engine as many timing chain systems are.The timing chain, meanwhile, is preferred by some manufacturers (and their customers) because it should last the lifetime of the engine and never need replacement. This isn’t always the case, however, and some engines designs from a variety of manufacturers suffer problems in this regard. But, in a properly maintained engine of sound design, the timing chain should never need attention, while the rubber timing belt generally requires periodic replacement, usually between 60,000 and 120,000km depending on the make and model." + }, + { + "question": "Does the Subaru Forester's 'boxer' engine feature a timing belt or a chain-driven set-up?", + "answer": "Disassemble the engine of the popular SUV, and you might find either a Subaru Forester timing belt or chain driving the valve-gear of the four-cylinder boxer. That’s because the Forester has been with us long enough to have spanned two distinct generations of Subaru engines, the first with a timing belt, the second with a timing chain set-up.Going back all the way to 1997 when the Forester was launched here, the vehicle used Subaru’s EJ series of engines. That meant they were fitted with a rubber timing belt. That continued right through to the new model in 2008, but for the facelift of that third-gen Forester in 2011, Subaru introduced the FB series of engines, and those were fitted with a timing chain. Simply, then, a 1997 to 2011 Forester will have a timing belt, while any of the fourth-gen Foresters (from 2013 or later) will have a timing chain. And for a brief period from 2011 to 2012, the Forester was fitted with either a timing belt or a timing chain depending on which engine was fitted. The other exception is the turbo-diesel Forester which launched in 2008 and used a timing chain rather than a rubber belt.Subaru’s factory recommendation for timing belt replacement is every 100,000km for Foresters built from 1997 to 2006, and 125,000km for post-06 models. You also need to change the tensioners at this point as these are the most common culprits for timing-belt failures. Budget on spending the thick end of $1000 for this work. The good news is that, unlike the majority of cars out there, the trade reckons you only need to replace the water pump every second timing-belt change. That’s a remarkable vote of confidence in the basic engine’s durability.Meantime, the task of the timing chain or timing belt is exactly the same: They take drive from the engine’s crankshaft to the camshaft and, in the process, keep all the moving parts in harmony. Many car makers moved away from a timing chain to the rubber, toothed drive belt as a way of simplifying engine design and driving down the cost of each engine. The rubber timing belt is also quieter in its operation and is also less prone to stretching (as a timing chain can) so the camshaft (commonly referred to as the cam) stays in perfect synch with the rest of the engine’s rotating parts. The rubber belt is a simpler design because it doesn’t need to be tensioned via oil pressure from the engine as many timing chain systems are.The timing chain, meanwhile, is preferred by some manufacturers because it should last the lifetime of the engine and never need replacement. This isn’t always the case, however, and some engines designs from a variety of manufacturers suffer problems in this regard. But, in a properly maintained engine of sound design, the timing chain should never need attention, while the rubber timing belt generally requires periodic replacement." + }, + { + "question": "Thinking about a Honda CR-V and its engine service life. Does the engine have a timing belt or chain?", + "answer": "Is the engine in your Honda CR-V timing belt or chain? It depends on when the car was made, but it’s crucial information. That’s particularly so for owners of the first-gen CRVs we saw in Australia. That vehicle had the B Series Honda engine which used a rubber timing belt. The good news is that this has proved a very reliable set-up, and Honda recommends the belt be changed only every 150,000km which is a huge replacement interval by industry standards. A full kit to replace the timing belt on this engine, including a new water pump, will cost around $300 for the partsAfter that (from 2001 onwards) Honda fitted the K Series engine to CRVs, and this engine used a timing chain which should be good for the life of the engine. The R20A four-cylinder engine used from late 2012 also uses a timing chain, as does the turbo-diesel 2.2-litre engine from the same era. The current-model CR-V with its 1.5-litre turbocharged petrol engine (the L15B7) also uses a timing chain.The task of the timing chain or timing belt is exactly the same: They take drive from the engine’s crankshaft to the camshaft and, in the process, keep all the moving parts in harmony. Many car makers moved away from a timing chain to the rubber, toothed drive belt as a way of simplifying engine design and driving down the cost of each engine. The rubber timing belt is also quieter in its operation and is also less prone to stretching (as a timing chain can) so the camshaft (commonly referred to as the cam) stays in perfect synch with the rest of the engine’s rotating parts. The rubber timing belt is a simpler design because it doesn’t need to be tensioned via oil pressure from the engine as many timing chain systems are.The timing chain, meanwhile, is preferred by some manufacturers because it should last the lifetime of the engine and never need replacement. This isn’t always the case, however, and some engines designs from a variety of manufacturers suffer problems in this regard. But, in a properly maintained engine of sound design, the timing chain should never need attention, while the rubber timing belt generally requires periodic replacement." + }, + { + "question": "Can you advise whether the Mazda 3 has a timing belt or a timing chain?", + "answer": "The Mazda 3 timing belt or chain question is a common one, but one with a fairly simple answer. Unless the Mazda 3 in question is the very first turbo-diesel model (sold in Australia between 2007 and 2009) then the engine powering it uses a timing chain rather than a rubber belt.The exception was the 2.0-lire turbo-diesel which used a rubber, toothed timing belt. The design seems sound, however, and Mazda’s recommended replacement interval for the belt and its tensioner is every 120,000km. Make sure this has been carried out promptly, as a snapped belt will probably destroy the engine. A small sticker somewhere in the engine bay should record the most recent belt change. The complete kit to replace the timing belt on this engine is available for around $200 and you should budget another few hundred dollars to have the job carried out by a workshop. Best practice is to also change the water pump and thermostat at the same time as these live in the same area of the engine.The task of the timing chain or timing belt is exactly the same: They take drive from the engine’s crankshaft to the camshaft and, in the process, keep all the moving parts in harmony. Many car makers moved away from a timing chain to the rubber, toothed drive belt as a way of simplifying engine design and driving down the cost of each engine. The rubber timing belt is also quieter in its operation and is also less prone to stretching (as a timing chain can) so the camshaft (commonly referred to as the cam) stays in perfect synch with the rest of the engine’s rotating parts. The rubber belt is a simpler design because it doesn’t need to be tensioned via oil pressure from the engine as many timing chain systems are.The timing chain, meanwhile, is preferred by some manufacturers because it should last the lifetime of the engine and never need replacement. This isn’t always the case, however, and some engines designs from a variety of manufacturers suffer problems in this regard. But, in a properly maintained engine of sound design, the timing chain should never need attention, while the rubber timing belt generally has a replacement interval of between 60,000km and 120,000km, depending on make and model." + }, + { + "question": "What does the \"Transmission Limited Function\" error in my 2013 Ford Mondeo mean?", + "answer": "Ford’s Powershift dual-clutch transmission is one of the most suspect pieces of engineering in recent history. When failures of the transmission first started being noticed, Ford, rather than fix the problem, took the view that owners were driving the car incorrectly and laying blame there. It didn’t end there, though, as the high failure rate of the gearbox soon had the ACCC involved and Ford was subsequently fined and accused of `unconscionable conduct’ by the consumer watchdog.Fundamentally, the transmission itself was junk. It suffered failures of the electronics and sensors as well as the control module and, in some cases, failure of the mechanical parts including clutch-packs. Symptoms include harsh shifting, a loss of drive, noises and, as you’ve noted, failure to select some gears.Even worse was the dry-clutch unit fitted to Ford Focus, Fiesta and Ecosport models which would fail even more spectacularly. These were so bad, Ford ended up offering owners of those vehicles a very cheap trade-up deal to the newer model which used a conventional torque converter automatic rather than the dreaded dual-clutch. Unfortunately, the wet-clutch unit in your car wasn’t included in that offer, but the failures are still well documented.You’re right that the car is well out of warranty now, but I still think you’d be wise to have a chat with Ford’s customer service division to see if there’s anything that can be done to help you out financially. Throwing away a modern car with just over 100,000km on board just doesn’t seem right in 2021. Nor does a transmission that costs almost $10,000 to replace. But I can see your point about throwing good money after bad; on today’s figures, your car is worth about $10,000, roughly the same as the gearbox it requires." + }, + { + "question": "Why is my 2007 Hyundai Santa Fe unresponsive when I press the accelerator?", + "answer": "There’s no point giving an engine a double-dose of whatever the manufacturer recommends as the correct amount. And that applies to everything from injector cleaner to windscreen washer fluid. It’s also true that these injector cleaners will sometimes work if the problem is a simple case of a build-up of dirt and gunk that shouldn’t be on the injector, but if the problem is an actual worn injector or some other problem, then all the cleaner in the world won’t help. You’ve asked if the condition might improve with time, and in the case of a dirty injector that is gradually cleaned by these products, then the answer is maybe.The fact that your engine runs perfectly once warmed up is the interesting part. That suggests that there’s something going on when the engine is first started. Does it start easily? If not, the glow-plugs (which pre-heat the combustion chamber on a diesel) could be malfunctioning. I’d also be checking the fuel delivery pressure as these modern, common-rail diesel engines use very high fuel pressure to work properly. If the injectors aren’t getting the correct pressure from the moment you hit the key, they can run very poorly. That would then lead me to check for a dirty fuel filter and perhaps even the condition of the pump and its regulator. You might even find the problem is related to the turbocharger or even the throttle-by-wire system that is having a temperature-related hissy-fit.The first thing to do now would be to have the vehicle scanned and, in particular, look out for fault code P0401. This will be logged as a problem with the EGR system, but is often caused by carbon build-up in the engine rather than a problem with the actual EGR valve. This fault code can also be associated with loose turbocharger plumbing which can lead to boost leaks and the sort of sluggish behaviour you’ve noted. Either way, it’s a good clue about where to look. It’s also worth noting that Hyundai was aware of a problem with the engine fuel-filter fitted to engines built around the time of your car. A change of the filter cartridge was a simple fix, so make sure that’s been done on your car. A Hyundai dealership will be able to check if your car was affected and whether it’s been fitted with the new filter." + }, + { + "question": "Why does my 2009 Kia Sorento Intermittently go into limp home mode?", + "answer": "Before you do anything, take the car to a workshop with the correct diagnostic gear and have it scanned. This process will see the workshop’s computer have a deep and meaningful conversation with the computer in your car, and the result will probably be a fault code(s) that will tell the mechanic exactly what’s going wrong.Beyond that, you’re merely stabbing in the dark, as limp-home mode can be triggered for all sorts of reasons including dud sensors, poor wiring, a computer glitch, you name it. The fact that it’s an intermittent limp-home situation makes it even harder to diagnose without a computer scan. You cans start to replace components at random to see if they fix the problem, but you’ll probably wind up replacing a whole heap of perfectly working ones before you stumble on to the one that’s playing up. In the meantime, you’ll have spent heaps and wasted weeks." + }, + { + "question": "What are the safety issues of the 2011 Mazda 3?", + "answer": "Mazda 3s have a pretty terrible record with power-steering faults. Some cars built between 2007 and 2008 were actually part of a nationwide Technical Service Program by Mazda to fix a problem that could leave you suddenly without power assistance for the steering. The program was not a recall as Mazda argued that even if the assistance failed, you’d still be able to steer the car, albeit with much greater input from the driver.Mazda reckoned that cars outside those build dates weren’t affected, but yours is not the first later-model 3 I’ve heard of that has suffered similar problems. From what I can gather, the power steering assistance in your car uses a conventional hydraulic rack but instead of the assistance pump being driven by the engine (via a belt) it’s driven by an electric motor. So here’s my question: Do you notice any other symptoms when the assistance fails?Any warning light on the dashboard or the radio cutting in or out are symptoms that other owners have mentioned at the same time as the steering has lost its assistance. Scanning the car electronically might throw up a few answers, but the instinct of many mechanics is that the problem is potentially as simple as a poor earth connection. A bad earth can occur in lots of places on a modern car and can create havoc with the car’s electrical systems (of which the power-steering on your car is one). Sometimes it can be as simple as a loose battery terminal, other times you might have to search for the bad earth. But that’s where I’d start looking." + }, + { + "question": "What is the best reliable ute?", + "answer": "Given the kilometres showing on the car in question, that price-tag is about right, rather than any kind of exceptional bargain. Beyond that, the D40 Navara is not generally regarded as a magnificent long-term prospect and many in the trade reckon about 160,000km is the limit for reliable service going forward. At least the one you’re looking at has a full service record, so that’s a start, but frankly, there are better options out there that represent greater value for money as well as longer shelf-life.The D40 in turbo-diesel form was susceptible to timing chain problems at about the 80,000km mark. Check the service record to see if a new chain was fitted around this mileage. Even if it has, mechanics reckon the chain needs to be inspected every 40,000km thereafter to prevent catastrophic failure when you least expect it. The D40 also suffered from injector problems, EGR coolers that could fail and ruin the engine, automatic transmission coolers that could destroy the gearbox and lots of other problems right through to cracks developing in the vehicle’s body. The fact that this is an ex-work truck won’t help those problems one little bit as it’s probably already had a pretty hard life, servicing notwithstanding. The broad advice for somebody looking for reliability first and foremost would be to cast your net wider." + }, + { + "question": "How do you remove a rear door panel on a 2016 Kia Sorento?", + "answer": "The first piece of advice would be to obtain a workshop manual for your car. Within those pages, you’ll find all sorts of valuable information and tips on performing home maintenance. Compared with even the briefest trip to a professional workshop, a good workshop manual will pay for itself over and over again.As for the rear door panel on your Sorento, the tricky part is finding all the hidden screws and fasteners that locate things like the armrest. Sometimes the attaching screws are hidden in tiny pop-out panels under the armrest, some times the screw will be hiding under a rubber insert in the door handle’s recess. These will usually be Philips-head screws.Once you’ve removed those screws, it comes down to a gentle game of popping each of the clips that secure the perimeter of the door panel to the actual door. You’ll gain a feel for this job, but be careful; if you’re too aggressive, you might break or snap the little plastic clips which would then need to be replaced before you could re-fit the door panel. A steady but firm force on the door panel, rather than a sudden shock is the best way to achieve this without damaging anything. Once all those clips have been freed, you should find that the whole door panel will be resting on a groove at the bottom of the window. Lift the panel clear of this and you’re done, although watch out for electrical wires that could still be attached to the power windows and courtesy lights." + }, + { + "question": "Should I sell my 2004 Ford Focus to the wreckers?", + "answer": "The problem you have with this particular make and model is that it’s really not worth very much even in good working condition. Cars like yours with engines in good condition change hands for about $3000 (sometimes less) so replacing the engine would almost certainly cost more than the car is worth. That said, if you can find a cheap second-hand engine (that’s been tested so you know it works) and you can find a workshop who can do the changeover for the right price, you might squeeze a few more years out of the car without blowing your budget sky-high. And at least then you know what you’re working with; buying another cheap second-hand car could land you in the same spot in a few months or even weeks’ time.That, of course, only applies if the problem with your engine is of the terminal mechanical kind. Has the engine been assessed by a mechanic? It could simply be that a new set of spark plugs will bring the car back to its old, four-cylinder self. Selling the car to a wrecking yard will only get you the vehicle’s scrap value – maybe $200 or $300 dollars. And a private buyer is unlikely to offer you any more than that on the basis of a cheap car with a blown-up engine. Meantime, the price of newer second-hand cars has gone up lately with limited supply the main problem, so maybe a quote on fixing what you have is the first step." + }, + { + "question": "Is the Skoda Karoq transmission reliable?", + "answer": "First things first; make sure the Karoq is actually as big as you think it is/need it to be. The reality is that this is not a huge SUV and is really comparable with something like, say, the Mazda CX-30, while cars like the Mazda CX-5, Hyundai Tucson and Kia Sportage are all a size bigger.Beyond that, the good news is that the car’s most problematic element, a seven-speed dual-clutch transmission has now been replaced on the 110 version with an eight-speed automatic with a conventional torque converter. And although the 1.4-litre capacity will ring alarm bells for those who remember the troublesome Twin-charger engine with the same capacity fitted to many VW and Skoda products, the unit in the new Karoq is less complex and doesn’t seem to suffer the same problems.However, there are no blanket statements on this subject and your experience with your current Astra is proof. Given that many owners were appalled at the reliability of their Astras, you seem to have scored a good one. And the reverse can apply; sometime a car with even a great reliability record can throw up problems for a particular owner. Modern cars are incredibly complex machines and things can (and do) go wrong on a fairly random basis." + }, + { + "question": "What is the fuel consumption of the 2021 Ford Ranger Wildtrak?", + "answer": "With the official combined fuel consumption figure for your Ranger being 8.9 litres per 100km, having 50km of range remaining should, theoretically, suggest you have slightly less than five litres of fuel in the tank. Which further suggests you should be able to add something like 75 litres of fuel at that point. But car-makers tend to set up these warnings on remaining fuel range fairly pessimistically, giving you a bigger margin before running out. And that’s what I’d imagine is happening here. They do so because most cars will never match their official fuel number in the real world, as well as giving you a bit of lee-way in case a service station doesn’t magically appear over the next hill. The upshot is that you won’t be able to pump as much fuel into the tank as you thought it would take; that is, you had more fuel remaining in the tank than you thought.As far as your distance per tank goes, that sounds about bang on the money to me. To get 700km from the Ranger’s 80-litre tank gives you an overall fuel consumption number of 11.4 litres per 100km which I would say is just what you should expect from this vehicle in normal use." + }, + { + "question": "Is the 2021 Toyota Corolla air conditioning system reliable?", + "answer": "The CVT you’re referring to is actually the car’s transmission rather than its engine. And since the engine is what drives the air-conditioning compressor, it’s the engine’s power and torque that determines whether the car still drives nicely with the air-conditioning switched on, not whether the transmission is a CVT or any other type.But I think I know what you are referring to. And that is how well the car’s engine and its CVT transmission are matched. Sometimes, a transmission can gobble up a fair bit of horsepower and torque and that can take the edge off performance. Throw the switch on the air-conditioning and there’s even more load on the engine, making it feel even less perky. In that sense, I think the Corolla as the newer design would have a more efficient transmission and that could mean that it feels the load less than the older Honda might and, therefore, holds on to more of its original performance.But the second thing you mentioned, that your car’s air-con doesn’t really keep up at temperatures over 30 degrees is more likely to be a problem with the air-con itself. You might find that a five-year-old car (such as your Honda is) is ready for the air-conditioning system to be serviced and perhaps even re-gassed, which might just return it to better health. For the record, Toyota’s have always had some of the best-performing air-conditioning systems in the business over the years, and I very much doubt that a 30-degree day would tax the air-con in a new Corolla one iota." + }, + { + "question": "Is it possible to get an AWD version of the 2021 Ford Transit Custom?", + "answer": "There is, indeed, an all-wheel-drive version of the current-model Ford Transit in some parts of the world, but sadly for those with a specific set of needs, it isn’t coming to Australia. Fundamentally, the sales volumes wouldn’t justify Ford’s investment in technical training and spare parts required to get the AWD Transit into showrooms here.On the face of it, Australian buyers looking for an all-wheel-drive commercial vehicle are vastly more attracted to vehicles like Ford’s own Ranger dual-cab utility. And that shouldn’t really come as a surprise, either; local buyers have always been more drawn to conventional utilities than they have vans. That’s the complete reversal of how the European market sees things, but that’s cultural difference for you.Meantime, I can see why some people would like an AWD Transit. For towing a tradie trailer while keeping your other gear safe and having the ability to get on and off greasy building sites, a van like a Transit with four-wheel-drive would take some beating. But for now, for Australia, it’s officially a no from Ford." + }, + { + "question": "How do I update the navigation system in my 2017 Volkswagen Tiguan?", + "answer": "The upgrade to your navigation system can be done at a Volkswagen dealership and would be part of the work carried out at your next service (assuming you use a VW workshop). What most people tend to find, however, is that the Tiguan’s Apple CarPlay facility allows you to use the navigation services on your phone which, based on consumer feedback, are more accurate anyway since they’re updated in real time." + }, + { + "question": "How can I change driveshaft centre bearing on a 2004 BA Falcon?", + "answer": "It sounds very much like a seized bush in the rubber-donut assembly that joins the tailshaft to the back of the gearbox. Inside the rubber donut (also called the flex-joint) there’s a metal inner bush and these have been known to seize. Water gets into this bush and rusts the assembly solid. If that happens, it will feel like the thing will never come apart.At that point, perhaps removing the slip-yoke from the back of the transmission will allow you to remove the whole assembly and get better access to it on a bench, rather than from under the car. The slip-yoke shouldn’t present any problems other than you might lose a little transmission fluid (so have some rags handy) but you do need to remember to mark the position of all the components relative to each other. That means marking where the tailshaft bolts were relative to the rear coupling, the coupling relative to the flange, the shaft relative to the yoke’s holes and so on. That’s so when the tailshaft is reassembled and refitted, it’s still in balance and won’t create any new driveline vibrations. This process even extends to marking which nuts and bolts attached to which mounting holes in the rear CV joint, as some of these bolts were individually weighted for balance.The other thing to check is the actual centre bearing you’re trying to replace. For some reason there were two different part numbers for this series of Ford Falcon. One has a different bearing inner diameter and a different spacing for the mounting holes compared with the other. Make sure you buy the correct one." + }, + { + "question": "What's wrong with my 2006 Honda CR-V engine?", + "answer": "The engines in these Hondas are considered pretty solid and reliable performers. But as with any car now celebrating its 15th birthday, things can go wrong that can affect performance. With that in mind it could be time to give the engine a comprehensive once-over and a full service. Having the car electronically interrogated would be a good idea, too, as any faults noted by the on-board computer will have been logged and could tell you a lot about that’s going on under the bonnet. Just because the car hasn’t illuminated a dashboard warning light, doesn’t mean that the computer hasn’t noticed something strange going on.The problem is obviously an intermittent one (or the car would never run properly) and that really does point towards something electronic. That said, a good mechanic will also go back to first principles checking things like fuel delivery, ignition timing and even engine compression.Any information you can gather when the problem occurs will help enormously, too. For instance, does the engine blow smoke or make any odd noises when it loses power? Does the car shudder or suddenly start using more fuel when the problem occurs? The more observations you can pass on to a mechanic the better idea he or she will have of where to start searching. Fundamentally, you could be looking at anything from a collapsed catalytic converter or muffler, a faulty fuel pump or injector, a damaged spark-plug lead or literally any one of about a thousand other things." + }, + { + "question": "How do I add a leaf spring to the suspension of my 2010 Mitsubishi Triton?", + "answer": "The short answer is that this can be done, and, in fact, there are kits available to allow you to add a leaf to a suspension spring-pack. The broad idea is to make the spring stiffer, increasing theoretical load-carrying ability as well as giving more ground clearance (as the modified spring will usually make the vehicle sit higher).The trick is finding the correct extra-leaf kit for your specific vehicle, and this is where a specialist supplier comes in. The kit should include the extra two spring leaves as well as longer centre bolts (as the spring-pack is now thicker). And as with any suspension -related equipment, quality is hugely important to safety and the actual performance of the new set-up.But there are other issues. The first is a legal one. While the new, thicker spring-pack might tempt you to increase the loads you carry, legally, the vehicle retains its original loading and towing limits until it has been certified otherwise by an accredited engineer. Some kits are supplied with this paperwork all sorted for you ready to simply lodge with the authorities, but some aren’t. And consulting engineers don’t generally come cheap. You would also need to inform your insurance provider of the change to the vehicle’s specification. There are also absolute limits to how much higher your vehicle can sit compared with a standard one. This varies from state to state, but in your home state of NSW at the moment, a vehicle can legally be raised by 75mm over its standard ride height. The catch is that only 50mm of this can be from suspension modifications, and the other 25mm of lift through bigger tyres. But if you stick within those limits and don’t intend to increase the vehicle’s load or towing ability, then the raised suspension doesn’t need to be certified by an engineer for the vehicle to remain legal." + }, + { + "question": "How do I get my 2008 Holden Captiva to burn off the Diesel Particulate Filter?", + "answer": "Regardless of whether you use an additive, a car’s Diesel Particulate Filter (DPF) will still need to be cleaned (or regenerated) periodically as soot builds up in it. Short trips where the engine doesn’t get a chance to warm up properly, as well as extended periods of idling in traffic and stop-start running will all hasten this requirement.In the case of the Captiva diesel, the best way to manually force a regeneration is to put aside an hour and go for a decent drive. The advice from Holden in the day was to travel at more than 50km/h and at more than 2000rpm (which may mean locking the car out of overdrive) for a minimum of 25 minutes. During this process, you should not allow the speed or revs to fall below those two figures which suggests finding a decent strip of freeway to carry out this process. You should also not turn off the engine at any point in this procedure. The broad idea is to get the engine and exhaust hot enough for the filter to regenerate and clean itself.If, after 100km of this type of treatment, the DPF light on the dashboard hasn’t disappeared, the solution is a trip to a workshop to have the filter investigated and, potentially, hand-cleaned. Experience suggests a couple of attempts may be needed to get this to happen as it should, and in fact, the car’s computer will give you several chances to produce the desired effect before the workshop beckons." + }, + { + "question": "Red warning with 'D' symbol in my 2018 Suzuki Ignis?", + "answer": "I’ve trawled lists of Suzuki warning lights and their meanings, but I can’t find one that approximates a red D in a rectangle. The closest I could get to was a warning that the rear fog-light was on (the lamp signal can look vaguely like a `D’) but to have an audible alarm as well is very strange.An ABS fault-light usually (in a Suzuki) features the letter A, B and S, so I’m not sure how the dealership arrived at the conclusion that the ABS system was at fault. Have you had the car electronically scanned? That can often throw light on what’s going wrong, even on an intermittent basis." + }, + { + "question": "What is the Gross Vehicle Mass of the 2013 Volkswagen Touareg?", + "answer": "The Gross Vehicle Mass (GVM) of your vehicle is 2890kg. That is, the total mass of the vehicle and its payload (including passengers) must not exceed this figure. The Gross Combination Mass (GCM) is the absolute weight limit for the vehicle, it’s payload and whatever it’s towing." + }, + { + "question": "What's the better buy, Pajero Sport Exceed or Toyota Fortuner Crusade?", + "answer": "These two vehicles share a lot of traits both in terms of their engineering and their target market. Both are aimed at the high-end of the mid-sized off-road station-wagon market and both do a pretty good job of offering lots of off-road ability along with the sort of luxury and convenience that many families want. In the case of design and engineering they are both based on utilities (the Mitsubishi Triton and Toyota HiLux respectively) and share the drivelines and front structure with those utes. To make them work as passenger rather than load-carrying vehicles, both the Pajero Sport and Fortuner do away with the utilities’ leaf-sprung rear axle and replace it a coil-sprung unit for greatly enhanced comfort.Both vehicles have had their niggling reliability problems, mainly to do with DPF and some EGR problems, but overall, they’re both now old enough for the majority of the bugs to have been ironed out. Perhaps the biggest packaging difference is that the Pajero Sport is a good deal narrower across the cabin than the Toyota, and that matters for families with bigger kids. Both vehicles were facelifted late last year with new tech and mechanical and performance improvements. Both also have seven seats as standard.The Mitsubishi is about $4000 cheaper based on RRP than the Toyota, but the final price can vary from dealer to dealer and what state you live in. The best advice is to try each one on for size and maybe even throw in contenders like the Ford Everest as a direct comparison." + }, + { + "question": "Would finding parts or repairs be an issue with a 2014 Holden Commodore?", + "answer": "The biggest potential repair cost for this make and model would probably be the replacement of the engine’s timing chains. These were of poor design and quality from the start and many Commodore V6s of this era have suffered stretched chains which require replacement. It’s not a cheap job, either, and you should budget for at least a couple of thousand dollars. While the vehicle in question has covered low kilometres, the health or otherwise of its timing chains will be down to how well it’s been serviced over the years. Any skipped servicing makes it a ticking time bomb in this regard. But even well maintained vehicles have experienced the same problem." + }, + { + "question": "What is causing my 2013 Ford Ranger to shudder when it downshifts?", + "answer": "There have been plenty of complaints over this transmission, and a lot of them have been traced back to the valve body separator plate which, from the sound of things, has been replaced on your vehicle. However, was it replaced with a new part or a second-hand one sourced from another vehicle? Was the work done by a Ford dealership or a transmission specialist or a general workshop?It’s not so likely to be the wiring that’s at fault. Wiring tends to either conduct electricity or it doesn’t. But that doesn’t mean the computer that controls the transmission wasn’t damaged when the loom was burned. Fundamentally, the symptoms you’re experiencing could be from any (or all of) the causes you’ve suggested. Valve bodies, torque converters, electronic control units and gearbox internals all have to be working in perfect harmony in a modern automatic transmission. One little problem with any of those systems can cause all sorts of shifting problems. I’d take the vehicle to a transmission specialist who will be able to – hopefully – diagnose the exact cause of the harsh downshifts and do something about it." + }, + { + "question": "Why won't my LDV T60's display screen work?", + "answer": "Problems with the electronics appear to be the biggest source of grief for LDV owners. Many complain that the vehicle’s on-board infotainment system appears to be fundamentally incompatible with Android phones and that the Bluetooth function generally just doesn’t work as it should. Many LDVs also seem to have developed the annoying habit of ratcheting their stereo’s volume to full every time the car is started. The blind-spot warning system seems prone to offering false alarms and the reverse camera has been widely panned for it’s low-resolution image. About the only way to fix these issues is to replace the factory system with an aftermarket head unit…not what you’d expect from a modern vehicle.Of course, given that the LDV T60 was launched in late 2017 with a five-year warranty, the oldest of them can now only be coming up for their fourth birthday. Which means that provided the vehicle has been serviced correctly and you haven’t driven it more than 130,000km, you’re covered by that warranty. Which seems to us, that it’s LDV’s problem to sort something out by either fixing the standard infotainment system or sourcing and fitting an aftermarket one that actually works. Contact LDV’s Australian customer service department and make sure your complaint is logged on the factory system." + }, + { + "question": "What do I do if a dealer gives me and incorrect quote?", + "answer": "This is one of the problems with the way the prices of band-new vehicles are haggled over. Had there been just a simple checkout price (as there is with nearly everything else we buy) this confusion probably wouldn’t have crept in. I take that, having asked for the tray upgrade, you then paid attention only to the final price being offered by the dealer.Regardless of whether the dealer is trying to stall you with talk of a two month wait is a side issue. And perhaps you can hold out and force the dealer to supply the vehicle as per your contract of sale. Then again, if the mistake was a genuine one by a member of the sales staff (who could conceivably lose their job over such a blunder) then what’s the moral solution? Perhaps there’s a compromise to be made by both parties. I can understand you not wanting to pay an extra $7000 for a different type of tray, but surely that’s not the best result for anybody. In an ideal world, perhaps one solution would be for the dealer to provide the tray at their cost price (so they don’t lose money on the deal) and you get a cheap(er) tray because you’re not paying retail. Yes, it’s complicated. But that’s what happens when commerce meets karma." + }, + { + "question": "Which popular mid to large SUV is best for a family?", + "answer": "This is a really interesting question, because most car-makers tend to quote their products’ luggage capacity in litres, rather than a set of dimensions in each direction. Even then, it’s not that simple as there are different methods fort calculating the cubic capacity of a load space, and the two methods are not readily comparable. It’s also a bit of a con-job, because a figure in litres mean very little to most people, while actual measurements in centimetres would be much more relatable.In any case, since you obviously have two kids with cellos and school-bags, it’s clear that you’ll also need the rear seat for at least one passenger, so you need to find a vehicle that either has enough space in the rear with the first two rows of seats in place, or a car that has a split-fold rear seat to allow longer loads (like a cello or two) to pass from the luggage area into the rear seat space. The good news there is that many (if not all) SUVs do, in fact, have this split-fold seat, and that will surely accommodate even a full-sized cello which, after a bit of scratching around, I discovered is about 121cm long.If, however, you need to occupy the whole rear seat with passengers, then you need to find an SUV that is wide enough to accept the cellos loaded across (or diagonally across) the car. That won’t be easy, because most vehicles just aren’t that wide inside. Even a conventional full-sized car-based Holden or Ford utility (which aren’t being made any longer) is only about 1400mm wide. And if you check out something like a Hyundai Santa Fe, it’s load area with the third row is feats down is just 1080mm at its narrowest point. Even the huge Hyundai Palisade is just 1111mm across the narrowest point of its load area. There will be areas where the space is wider, but that narrowest point is usually between the rear wheel-arches.I’ll also take a punt and suggest that the cellos in question are either in carry-bags or even hard-cases which would add even more to their length. So you might find it very difficult to find anything that will accommodate a 1.2 or 1.3 metre cello lengthways in the luggage area without resorting to folding down half the second-row seat. Even a big car like a Volvo XC90 has just 1220mm of load length with the rear seat in place, and mid-sized station-wagons typically have less than a metre between the tailgate and the rear seat. The best idea might be to make a short-list of cars you’d be happy with and then visit the relevant showrooms with a tape measure (or even a cello) in your hand." + }, + { + "question": "Are self-leveling shocks worth it?", + "answer": "This has been an ongoing problem for car owners for decades now. Car-makers often decide to fit self-levelling rear suspension in cars like station-wagons as it ensures the car doesn’t sit nose-up when it’s carrying a big load. But as you’ve discovered, replacing those adjustable shock absorbers can be a huge pain in the wallet. And, like tyres and brake pads, shock absorbers are often regarded as wear-and-tear items and therefore aren’t covered by a factory warranty. Certainly not a year out from the expiration of that warranty. That said, I agree with you that 55,000km is not the expected lifespan of a modern damper. In the past, the solution has been to fit conventional dampers in place of the adjustable ones and live with the loss of the self-levelling function (which most owners manage to cope with). The Mondeo is a much more popular model in Europe than it ever was in Australia, so shopping online in, say, the UK might turn up a set of replacement shocks for a lot less than the extortionate figure you’ve been quoted. Provided you deal with established, reputable online companies, you should have no problems. But if conventional (non-adjustable) dampers are available from a Mondeo without the self-levelling suspension, that would probably be the smart way to go to avoid being in the same boat in another 55,000km.I’m not sure why you’d need to change the rear springs as well as moving to conventional dampers (not that I’m doubting your research) but even if that was the case, a set of springs is a one-off purchase and shouldn’t cost much. The best bet would be to visit a suspension specialist and have the car measured up to see what dampers will fit and do the job. There’s bound to be something out there from another make or model that will physically fit and provide the damping performance the car requires. Self-levelling suspension is a nice touch, but it’s not an absolute necessity on a car like a Mondeo wagon." + }, + { + "question": "What should I replace my 2015 Mazda 3 Maxx Hatch with?", + "answer": "There are a few things going on with insured values. The first is that insurance companies will – generally – do everything they can to pay out as little as possible against a claim. That means, they will usually take the lower number from a range of values, and that appears to be exactly what has happened here. If you take a look at the classifieds right now, you’ll see 2015 Mazda 3 Maxxes priced anywhere from $12,000 to the low-20s. Clearly, your insurance company has adopted the lower of those values as the one that represents market value for your car. Don’t forget, either, that the asking price in the advert is not always the actual price that will be paid.There can be other influences, too. What condition was your car in before the crash that wrote it off? If it had existing damage or wear, that could have led your insurer to adjust downwards the pay-out price it was offering. And what about kilometres travelled? Generally speaking, every extra thousand kilometres over the average for that make and model reduces its value in the eyes of insurance companies.As for a replacement vehicle, I’d be looking at some of the South Korean (Hyundai and Kia) offerings. These brands now have a jump on some of the opposition when it comes to technology and standard safety equipment. They also represent solid engineering and reliability, not to mention terrific factory warranties." + }, + { + "question": "Why are there changes to the build of the 2021 Mitsubishi ASX LS?", + "answer": "For the record, there really is a global shortage of semi-conductors; a shortage that has already seen some big car-makers trim production and even close some plants. As the electric car phenomenon grows, and the average conventional car has anything up to 100 micro-processors, the shortage will only become more critical, so the next few months will be very interesting.However, I spoke to Mitsubishi Australia about this and it seems your dealer might not be telling you everything. For a start, to even offer you an ASX LS without the safety gear it comes standard with is, according to head office, an impossibility. Why? Because Mitsubishi claims it has never built such a car. The spokesperson I talked to said that, had the correct semi-conductor (or any other part) not been available for that car in that specification, the car would not have been built. Simple as that. I’m not sure what Mitsubishi dealers are saying, but that’s head office’s view.Which brings us to the question of your contract. Put simply, if the vehicle you’re being offered does not match the vehicle as described in the contract of sale, then you can call the deal off with no ramifications. And since this is major safety gear we’re talking about being AWOL, the car on offer most certainly does not match what you signed up for. So you can stop worrying on that front.Then we move on to what the dealer is really trying to sell you. There’s a feeling within Mitsubishi that the dealer probably has stocks of a particular variant of the ASX, but one which doesn’t have the LS model’s standard safety kit. And that’s what they’re trying to unload on to you. So don’t have it.If you go through with the deal, you’ll inevitably be buying a car that doesn’t live up to the safety levels you wanted when you originally ordered the LS model. It will be worth less as a trade-in in a few years, too, as used-car buyers (like everybody else) are increasingly interested in safety. As it stands, being offered a $300 discount on a car that doesn’t exist smells very odd to me. I’d be talking to Mitsubishi Australia’s customer service department and explaining your case. Sometimes you need to go to a higher court than the dealership itself." + }, + { + "question": "Why did my sunroof break while driving my 2018 Mazda CX-9?", + "answer": "It sounds like there’s a bit of confusion here over what actually caused the glass to break. It’s not entirely unknown for sunroof glass to shatter in extremes of heat or vibration, and other times, a car that has been poorly repaired after a crash can put stresses on the glass it was never designed for. The glass could simply have been struck by a flying rock or piece of debris. How you interpret those things will determine whether you think the breakage is a valid warranty claim or not. The fact that the dealership that examined your car can’t say what those 'external factors' were, only deepens the mystery.In the end, I approached Mazda Australia with your case, who agreed to take a second look at the circumstances. The good news is that Mazda has applied the benefit-of-the-doubt judgment and agreed to fix your car under warranty.But it’s worth mentioning that any car owner unhappy with the service or consideration given by a dealership doesn’t have to let it rest there. All car brands have a customer service department, and this should be your next port of call. From there it’s on to the ACCC. In some cases it’s worth getting an independent inspection of any damage to try to come to a conclusion over what really happened. The State motoring clubs are a good starting point for this service." + }, + { + "question": "Why wont my 1990 Mazda B2600's engine start properly?", + "answer": "This sounds like a classic case of checking and rechecking everything you did to find out where the job went wrong. I’ll assume the engine was running before the spark-plug change and, if so, then it’s likely that you’ve done something really simple that has brought the vehicle to a halt.The first thing to check is that you have replaced the spark-plug leads in their correct order. This is a really simple mistake to make but it will definitely put an end to play if you get it wrong. Even experienced wise heads often tackle this job one spark plug and one lead at a time to avoid a tangle of leads and the ensuing mix up. While you’re there, check that the high-tension lead from the coil to the distributor cap hasn’t fallen out or become loose. Sometimes it will look as though it’s in place, but needs a push down on to its contact. Still at the coil end of things, check that none of the little spade terminals have been accidentally dislodged from the coil’s terminals.Another common mistake is to simply buy new spark plugs and install them. In many cases, they need to be gapped correctly, that is, they need to have the gap between the two electrodes set at the correct distance for your engine. In the case of your car, the correct gap is 1.1mm (44 thou, for the old mechanics out there). Without the correct gap, the engine won’t run properly and, if the gap is out far enough, the engine may not run at all. Don’t assume the spark plugs will have the correct gap on the shelf at the spare part shop.All this pre-supposes, of course, that the problem has occurred as part of the spark-plug change. The truth is that it could also be a coincidence where something with the fuel system has gone wrong at the same time as you decided to change the plugs. If that’s the case, it’s back to the drawing board in terms of a diagnosis, but the good news is that the engine in your car is quite a simple one and is a great engine on which to learn about mechanics. Above all else, don’t be discouraged and keep at it; home maintenance of a vehicle can be very rewarding and save lots of money." + }, + { + "question": "Why has my Toyota HiAce van's gearbox failed?", + "answer": "This does sound like an odd one, to be honest. It’s certainly possible to wear out a clutch in a very short space of time if you drive the car badly, but I’m trying to work out how a gearbox could fail at such a short mileage without there having been something wrong with it from the start. I’d also love to know why Toyota thinks the problem does not constitute a valid warranty claim.Has the vehicle been used to tow exceptionally heavy loads? Are there any other extraordinary circumstances that makes Toyota think that the issue is a driver-abuse or neglect scenario?I’d start by by-passing your dealership and contacting Toyota Australia’s customer service division. It might also be useful to have the damaged gearbox independently inspected by a specialist who might be able to pin-point the cause of the wear and help determine what happens next. If it can be shown that a component was faulty or simply failed too early, then I’d say you have a good case to pursue a warranty claim." + }, + { + "question": "Are coolant leaks common in 2015 Holden Commodores?", + "answer": "This is not an unknown problem with Holden’s Alloytech V6 engine and can often be traced back to a damaged gasket for the thermostat housing which is located at the rear of the engine block. And you’re right, to change this gasket which costs just a few dollars, involves removing the exhaust and transmission. The best advice is to have the thermostat itself changed while all this work is being done, as it will save you going through it all again if the thermostat ever fails (and they have been known to).But definitely have it checked out as coolant leaks never fix themselves and a small leak today could easily be a big leak tomorrow, leaving you stranded with an overheating engine. Meantime, you might be lucky and discover that the leak is not from the thermostat housing at all. These engines are also prone to coolant leaks from a pair of O-rings at the front of the cylinder heads which can allow coolant to leak through the valley and out the back over the transmission tunnel, making you think the leak is from the rear of the V6. Don’t rule out the water pump as a source of leaks, either. The trade seems to think about 100,000km is the lifespan for an Alloytech V6’s water pump." + }, + { + "question": "Why is my 2000 Holden Jackaroo's transmission overheating?", + "answer": "I’d be taking the vehicle to a transmission specialist (as opposed to a general workshop). A good transmission expert will be able to tell you a lot about the condition of your gearbox by giving it a once over. That will include an examination of the level and condition of the fluid as well as an inspection of the contents of the transmission filter which can offer up an enormous amount of detail on what’s happening inside the gearbox.When was the last time the transmission was serviced? The fluid in these units is a bit like the oil in your engine; left unchanged for too long, it will degrade and won’t be able to do its job which, in the case of an automatic transmission, includes both lubricating the unit as well as providing the actual driving force to turn your car’s wheels. If your problem was intermittent or was solved (even temporarily) by switching the engine off and back on again, then I’d be inclined to suspect an electronic or sensor problem. But since the problem only happens when the transmission gets hot, it does sound potentially mechanical in nature." + }, + { + "question": "I'm looking at a 2014 Commodore Evoke with 61,500km. Would parts or repairs be an issue, as I be looking at keeping it long term?", + "answer": "The biggest potential repair cost for this make and model would probably be the replacement of the engine's timing chains. These were of poor design and quality from the start and many Commodore V6s of this era have suffered stretched chains which require replacement. It's not a cheap job, either, and you should budget for at least a couple of thousand dollars. While the vehicle in question has covered low kilometres, the health or otherwise of its timing chains will be down to how well it's been serviced over the years. Any skipped servicing makes it a ticking time bomb in this regard. But even well maintained vehicles have experienced the same problem." + }, + { + "question": "What could be the cause of vehicle shudder in my 2013 Ford Ranger XLT?", + "answer": "There have been plenty of complaints over this transmission, and a lot of them have been traced back to the valve body separator plate which, from the sound of things, has been replaced on your vehicle. However, was it replaced with a new part or a second-hand one sourced from another vehicle? Was the work done by a Ford dealership or a transmission specialist or a general workshop?It's not so likely to be the wiring that's at fault. Wiring tends to either conduct electricity or it doesn't. But that doesn't mean the computer that controls the transmission wasn't damaged when the loom was burned. Fundamentally, the symptoms you're experiencing could be from any (or all of) the causes you've suggested. Valve bodies, torque converters, electronic control units and gearbox internals all have to be working in perfect harmony in a modern automatic transmission. One little problem with any of those systems can cause all sorts of shifting problems. I'd take the vehicle to a transmission specialist who will be able to – hopefully – diagnose the exact cause of the harsh downshifts and do something about it." + }, + { + "question": "Hi, My LDV T60 ute's display screen is not working, All other functions are good. Any idea?", + "answer": "Problems with the electronics appear to be the biggest source of grief for LDV owners. Many complain that the vehicle's on-board infotainment system appears to be fundamentally incompatible with Android phones and that the Bluetooth function generally just doesn't work as it should. Many LDVs also seem to have developed the annoying habit of ratcheting their stereo's volume to full every time the car is started. The blind-spot warning system seems prone to offering false alarms and the reverse camera has been widely panned for it's low-resolution image. About the only way to fix these issues is to replace the factory system with an aftermarket head unit…not what you'd expect from a modern vehicle.Of course, given that the LDV T60 was launched in late 2017 with a five-year warranty, the oldest of them can now only be coming up for their fourth birthday. Which means that provided the vehicle has been serviced correctly and you haven't driven it more than 130,000km, you're covered by that warranty. Which seems to us, that it's LDV's problem to sort something out by either fixing the standard infotainment system or sourcing and fitting an aftermarket one that actually works. Contact LDV's Australian customer service department and make sure your complaint is logged on the factory system." + }, + { + "question": "Need to change the oil on my Subaru Forester, but want to know the right type and the best way to go about it", + "answer": "A Subaru Forester engine oil change is a great way to start to learn about DIY maintenance and save yourself some money by performing an oil change service at home. Precisely how to change oil on a Subaru Forester is far from a trade secret and essentially involves removing the old oil, fitting a replacement oil filter of the right type and size and then replenishing the engine oil. Okay, it’s not quite that simple, and you need to take into account disposing of the old oil as well as learning the correct tightening specifications for the sump plug and filter. But this is a job that the typical mechanic at a service centre would tackle every day and earn their bread and butter income from. And that’s money you can save at home. Bear in mind, though, that this is not the only maintenance job a Forester requires, but it’s the most common one.The other issue is knowing when to tackle your Subaru Forester oil change as well as how often to change oil as time and kilometres go by. Waiting for the maintenance light to appear on the dashboard can leave things too long, and you’re much better off learning the correct service interval. This information will be listed in the owner’s manual.The best Subaru Forester oil type is the one recommended by the manufacturer, and in that case, the petrol and diesel versions of the Forester need a 5W40 and a diesel-specific 5W30 respectively. That applies for cars made from 2008 to 2012 and includes the new 2.5-litre petrol engine introduced with a facelift in very late 2010. The same grade of oil is also specified for the engines fitted to 2013 and 2014 models, while a 5W30 is also the correct oil for the revised diesel engine introduced in 2015 which continued through 2016 and beyond to the end of that model in 2018. Foresters with petrol engines have a 4.8 litre oil capacity, while the diesel engines require almost six litres of oil, so make sure you buy enough as well as a little for top ups in the future.You should also fit the correct Subaru oil filter when ever you change the engine oil and, for the majority of petrol engined Foresters from this era, the proper filter is a Ryco (or equivalent) Z436, while the turbo-diesel engine requires a Ryco Z148A. Any spare parts store should be able to provide these filters and confirm the correct fitment." + }, + { + "question": "What's the correct oil type for my Honda CR-V, and is it tricky to change it yourself?", + "answer": "The best Honda CR-V engine oil will depend on which engine your car is fitted with. From 2007, Honda used a 2.4-litre four-cylinder and, even though the model was facelifted in 2012, the engine stayed the same. In that case, the oil you need is a quality (from a recognised brand) 5W40 either synthetic or semi-synthetic. From 2012 to 2017, the CR-V was also available with a two-litre petrol engine option, and that unit requires a 0W20 as the first choice but a 5W30 is also allowable for engines that size.If your car is the later model, things get a bit more complicated as there were new engine options including a 2.2-litre turbo-diesel which needs a diesel-specific 0W30 synthetic oil. If you have the later 1.6-litre turbo-diesel replacement which arrived here from late 2015, the same 0W30 oil is appropriate, as is a 5W30 synthetic. These `light’ (low viscosity) oils are typical for high-tech engines such as the Honda’s with its variable valve timing.Honda made continual changes to the CR-V range over the years, including some model and specification revisions for the 2016 model year, but none of these affected the range of engines (or Honda CR-V oil type) we’ve just discussed. Late model CR-Vs with a petrol engine require five litres (or slightly less) of oil, while the turbo-diesel models need 4.7 litres.Just as there’s a correct Honda CRV oil, the correct Honda CR-V oil filter should also be fitted at the same time to avoid putting clean oil through an old, dirty filter. For the 2.4 petrol, the correct filter is a Ryco (or equivalent) Z411, as is the filter for the two-litre petrol. The 2.2-litre diesel requires an R2767P filter while the 1.6 diesel uses a Z690.There are no mysterious trade secrets about how to change oil on a Honda CR-V, but you do need to know the basics. Changing oil and oil filter at home is a great DIY project and a good way to save some money and gain some satisfaction. The best advice is to obtain a workshop manual specific to your car and take it step by step. The manual will also include all the information and specifications you need to tackle other DIY service and maintenance jobs including checking power steering and transmission fluid. The manual will also give you information on how often to change the oil as well as the check and service intervals for the car’s other systems. That way, you won’t be relying on a warning light on the dashboard to tell you that action is needed.If you have any doubts, there’s always the option of taking the vehicle to a service centre, but even talking to a family friend who is a mechanic might give you the confidence to give this task a go. Changing a car’s oil is not tricky, but there are things you must remember, including disposing of the used oil in an environmentally responsible way." + }, + { + "question": "When it comes to oil changes in my VW Golf can you tell me the right type and give me a steer on the procedure?", + "answer": "There’s no real trick on how to change oil on a VW Golf, but the procedure is critical, as getting it wrong can ruin the engine. The best advice is to obtain a workshop manual for the exact model Golf, and use that as a step-by-step guide to what is a great DIY home maintenance task.Fundamentally, though, the first thing to do is determine how often to change oil, otherwise known as the correct oil change interval. For most of us, this will be based on the distance travelled since the last oil change service. Late model Golfs have a 12-month or 15,000km (whichever comes first) service interval.From there, it’s a case of using the correct size spanner or socket (not an adjustable wrench) to undo the drain plug at the bottom of the engine and drain out the old oil. Replacement of the oil filter is next, followed by refilling the engine with the correct VW Golf oil type. Since much of this work happens from below the car, a torch or auxiliary light is a handy thing to have, as are drain pans and clean rags to mop up spills. Don’t forget that disposing of the old oil and filter environmentally is part of the deal.The correct Volkswagen Golf engine oil will depend on whether your car is a petrol or diesel and whether it’s turbocharged or not. The exact specifications of the oil you need should be listed in your car’s owner’s manual. Broadly speaking, most Golfs, whether petrol or diesel, from the last few years require a fully synthetic 5W30 oil to operate properly. Depending on model, the Golf has an oil capacity of between four and five litres, so a five-litre pack will give you a little left over for top ups.If you’re not confident with tackling this job, then a trip to a local mechanic or service centre is your best option. But if you’re prepared to have a go, then this is a great home maintenance project for the first timer. Having a mechanically-minded friend guide you through the process the first time is another good idea." + }, + { + "question": "My recently purchased Audi A4's due for an oil change. Can you advise on the right formula and the key steps I should follow?", + "answer": "Audi A4 engine oil changes are a critical part of life for this car, as its high-tech engine is complex and precise and will not tolerate dirty or old oil. But even though the engine is sophisticated, as long as you know how to change the oil correctly, it’s a great DIY way to save money for the home mechanic (oil changes are a major income source for the average service centre) and will empower you to tackle more maintenance jobs including, perhaps, a full service. The best advice is to buy a workshop manual and follow exactly the steps as laid out, but essentially, you’ll need to drain the old oil, replace the oil filter, renew the oil and dispose of the old oil in an environmentally acceptable way (many councils operate oil recycling stations). While not a challenging job for a mechanic, the Audi is a complicated machine with lots of components competing for space, so it’s possibly not a job for the completely uninitiated.There are several things you need to know before even reaching for a spanner. Those include the type of Audi A4 oil you need, the specifications of the Audi A4 oil filter that will be changed as part of the process, and how often to change oil (often referred to as the oil-change interval). You also need to know precisely what year your car is as Audi varied specifications as the years rolled by. A 2007 A4, for instance, may have different specifications compared with one from 2010, or 2013. Even a 2011 and a 2012 Audi A4 had differences under the bonnet, so be very specific when it comes time to buying the oil and replacement filter. Don’t forget, too, that the A4 has used extensively both 1.8 and 2.0 size engines and, of course, a diesel option which has its own set of specific requirements when it comes to servicing. Again, the workshop manual and the parts interpreter where you buy your oil and filter are your friends. Knowing your car’s VIN can also be a big help in identifying what specific parts you need.The correct Audi A4 oil type is (for petrol and diesel engines) a fully synthetic 5W30. You’ll need five litres for a diesel oil change and 5.2 litres for the petrol engine-A4. The correct replacement oil filter is a Ryco (or equivalent) R2748K for the petrol engine and an R2740P for the turbo-diesel." + }, + { + "question": "I need to change the oil on my Hyundai Getz. What type should I use and how do you do it?", + "answer": "Performing a DIY Hyundai Getz engine oil change at home is a great way to save money and protect your engine. The process is not too involved, but you need to get it right. Perhaps you can enlist the help of a mechanic or somebody who knows how to change oil on your Hyundai Getz the first time to avoid any oversights." + }, + { + "question": "I'm having problems with my Mazda BT50 twin-cab pick-up order", + "answer": "This is one of the problems with the way the prices of band-new vehicles are haggled over. Had there been just a simple checkout price (as there is with nearly everything else we buy) this confusion probably wouldn't have crept in. I take that, having asked for the tray upgrade, you then paid attention only to the final price being offered by the dealer.Regardless of whether the dealer is trying to stall you with talk of a two month wait is a side issue. And perhaps you can hold out and force the dealer to supply the vehicle as per your contract of sale. Then again, if the mistake was a genuine one by a member of the sales staff (who could conceivably lose their job over such a blunder) then what's the moral solution? Perhaps there's a compromise to be made by both parties. I can understand you not wanting to pay an extra $7000 for a different type of tray, but surely that's not the best result for anybody. In an ideal world, perhaps one solution would be for the dealer to provide the tray at their cost price (so they don't lose money on the deal) and you get a cheap(er) tray because you're not paying retail. Yes, it's complicated. But that's what happens when commerce meets karma." + }, + { + "question": "Which popular mid to large SUV can fit two cellos and two school-bags?", + "answer": "This is a really interesting question, because most car-makers tend to quote their products’ luggage capacity in litres, rather than a set of dimensions in each direction. Even then, it's not that simple as there are different methods fort calculating the cubic capacity of a load space, and the two methods are not readily comparable. It's also a bit of a con-job, because a figure in litres mean very little to most people, while actual measurements in centimetres would be much more relatable.In any case, since you obviously have two kids with cellos and school-bags, it's clear that you'll also need the rear seat for at least one passenger, so you need to find a vehicle that either has enough space in the rear with the first two rows of seats in place, or a car that has a split-fold rear seat to allow longer loads (like a cello or two) to pass from the luggage area into the rear seat space. The good news there is that many (if not all) SUVs do, in fact, have this split-fold seat, and that will surely accommodate even a full-sized cello which, after a bit of scratching around, I discovered is about 121cm long.If, however, you need to occupy the whole rear seat with passengers, then you need to find an SUV that is wide enough to accept the cellos loaded across (or diagonally across) the car. That won't be easy, because most vehicles just aren't that wide inside. Even a conventional full-sized car-based Holden or Ford utility (which aren't being made any longer) is only about 1400mm wide. And if you check out something like a Hyundai Santa Fe, it's load area with the third row is feats down is just 1080mm at its narrowest point. Even the huge Hyundai Palisade is just 1111mm across the narrowest point of its load area. There will be areas where the space is wider, but that narrowest point is usually between the rear wheel-arches.I'll also take a punt and suggest that the cellos in question are either in carry-bags or even hard-cases which would add even more to their length. So you might find it very difficult to find anything that will accommodate a 1.2 or 1.3 metre cello lengthways in the luggage area without resorting to folding down half the second-row seat. Even a big car like a Volvo XC90 has just 1220mm of load length with the rear seat in place, and mid-sized station-wagons typically have less than a metre between the tailgate and the rear seat. The best idea might be to make a short-list of cars you'd be happy with and then visit the relevant showrooms with a tape measure (or even a cello) in your hand." + }, + { + "question": "Why is my 2012 Mazda BT-50 making a scraping noise?", + "answer": "This is indeed a known problem on these transmissions and one for which Mazda issued a Technical Service Bulletin (TSB; like a recall but not safety related) back in 2014. Apparently, a problem with the valve-body (that controls the gearbox’s shifts) caused a scraping or buzzing noise usually when shifting form Park to Drive or Reverse. That’s not exactly what you’re reporting, but it’s almost too similar not to be related. Depending on the build date of the vehicle, Mazda either replaced part of the entire valve-body assembly.The other problem you’ve alluded to; that of a faulty output speed sensor is a different issue to the one that sounds like it’s causing your problem. In the case of the dud sensor, the gearbox could suddenly decide to shift back to first gear unannounced. If that happened at speed, it could cause the vehicle’s wheels to lock up with some very interesting consequences." + }, + { + "question": "Will I still be able to buy LPG gas in the future?", + "answer": "Back when LPG was between 10 and 20 cents a litre, it made all sorts of sense. Even when it had crept up to 50 or 60 cents a litre, car-makers like Ford and Holden were producing LPG-dedicated vehicles to make the most of that cost advantage.Now, however, when LPG is 80 or 90 cents per litre (versus $1.40 or $150 for petrol) the arithmetic no longer presents the sound financial case it once did. Given that Australia still has plenty of LPG, this probably means a couple of things. The first is that the companies who produce the LPG would rather sell it offshore in bulk that mess about transport it to a few thousand individual service-stations. The second is that maintaining a service station to incorporate petrol, diesel and LPG is too much trouble, so there’s a move to get rid of the latter as a streamlining measure. The death of local cars with LPG engines has only sped up this process. Again, though, this is only conjecture.My guess is that you’ll still be able to buy LPG from a service station for many years to come, but it may not be every service station you pass. The bigger issue, though, is that now that LPG is no longer the money saver it once was (yes, it costs less, but you use more per kilometre than a car running on petrol) what’s the point of an LPG-dedicated vehicle? Dual-fuel (where you can run on petrol or LPG at the flick of a switch) is one thing, but a dedicated LPG car stopped making a lot of financial sense for many people a few years ago." + }, + { + "question": "When should I service my 2010 Suzuki Kizashi?", + "answer": "Transmissions that are sealed for life always seem like a pretty big statement of faith from a manufacturer, don’t they? Unfortunately, that faith sometimes seems to be misplaced, at which point the car-maker has to issue a service bulletin and change the rules, usually after a number of failures. And automatic or CVT transmissions are a classic case.That’s exactly what happened to Suzuki in the USA when it issued a Technical Service Bulletin (TSB) to cover the US-market version of your car after enough owners reported CVT problems, usually in hot weather when the unit would start to act erratically. The TSB included the new information that, if the car was used in tough conditions, perhaps a CVT fluid change every 50,000km might not be a bad idea.Given that Australia has similar levels of ambient heat to the US, I don’t think that’s bad advice for an Aussie Kizashi owner, either. Plenty of other car-makers have had to change their recommendations mid-stride, so it’s not just a Suzuki thing. But as any transmission specialist will tell you, heat kills automatics and CVTs, and that starts with a break-down of the fluid which, as well as providing the drive, also cost and lubricates the transmission. For the sake of the few dollars involved, I’d have the fluid in my CVT changed every 50,000km." + }, + { + "question": "What 4WD should I buy for towing?", + "answer": "To get a vehicle with meaningful (as opposed to a theoretical) towing ability of 2.5 tonnes, you really need to shop for a relatively late-model dual-cab 4X4 ute. The reason for that is that many vehicles that claim a 2.5-tonne limit in the brochure fail to explain that there’s also a Gross Vehicle Combination Mass in play and, by the time you’ve added passengers, gear and a full tank of fuel to the towing vehicle, there might not be much of that GCM to devote to a towed load.Going for a vehicle with 3000kg or even 35000kg towing capacity in the first place is a good way to ensure you do accidentally start driving around in an overloaded vehicle with all the legal and insurance connotations that involves.A lot of the current shape dual-cab utes fall within your budget on a second-hand basis, but there are caveats. Make sure you only buy a ute with a full service history. Some of these vehicles were worked hard by their original owners, so be very careful before handing over the cash. Avoid ex-mine fleet vehicles and don’t be afraid to buy a base-model vehicle if it offers better value. Even a single-cab version of these utes will be a lot cheaper than the dual-cab and, if you don’t need the rear seat, are often a more practical solution. Makes and models include the Ford Ranger, Toyota HiLux, Mazda BT50, Mitsubishi Triton and Isuzu D-Max. For real value for money, vehicles like the Ssangyong Musso can tow 3.5 tonnes, are well equipped and can be had for less than $35,000 drive-away, brand-new. That also gets you a seven-year factory warranty. All of these options are available with the automatic transmission you want and, indeed, this is the best option for a tow vehicle." + }, + { + "question": "Why is the gear stick in my 2015 Holden Colorado wobbly?", + "answer": "You’re on the right track by asking about the gear-stick and its linkages; either of those two things is almost certain to be the cause of your problem. The gearstick itself needs to pivot in two planes, so there’s always scope for wear to develop in those joints and create the sloppy shift action you’re experiencing. In fact, because the shifter on your car bolts directly on to the gearbox – with no external linkages – wear in the shifter pivots is a very good bet as the cause.You can remove the shift lever, take it apart and replace the bushes that allow the shifter to move and select each gear. That should tighten up the shift action and give you much better feel for what’s going on. The other possibility is that the shifter has become loose where it bolts on to the gearbox, or the rubber gasket that sits between the shifter and the transmission has perished or failed, allowing movement to occur." + }, + { + "question": "Why did my 2012 Holden Captiva lose power and go into neutral?", + "answer": "Unfortunately, you’re right; this model Holden Captiva has a terrible reputation and failing transmission are right at the top of that list. Holden recognised the problem to an extent and extended the factory cover on the transmission to 150,000km or five years from the date the vehicle entered service. That was up from the three-year/100,000km standard warranty that your car was sold with. But since your car is a 2012 model and has likely been on the road for the last eight or nine years, that’s of very little use to you.I agree that a car with 64,000km should not need a new transmission and, if it does, the manufacturer should be helping out. But now that Holden as a brand is extinct, even finding somebody to talk to might be a battle. That said, Holden is legally required to stick around to take care of warranty claims, honour its scheduled servicing schemes, provide spare parts and service and attend to any safety recalls. That also means it still has a customer service division which you can reach by phoning 1800 46 465 336. It’s a long shot, but who knows." + }, + { + "question": "Why doesn't the auto gear lever in my 2009 Holden Astra engage securely?", + "answer": "The good news is that this probably isn’t an actual gearbox problem, but rather one with the mechanical linkages that select each gear or perhaps even the gear selector itself. If you can remove the centre console, you might be able to locate the offending (loose) fastener that is allowing the gear lever to flop about and not find its proper place.If, however, you mean that the vehicle doesn’t want to select Drive properly first thing in the morning and either won’t move or moves very slowly when you accelerate, then you could well be looking at a worn transmission. That said, the same problem can be caused by a transmission that is simply low on fluid, and a top up will put things right. So that’s the first step: Check the owner’s manual for the correct fluid-checking process and try that. If a top-up doesn’t fix it, it’s off to a mechanic. But beware – driving the car in that state could be doing extra damage to the transmission." + }, + { + "question": "Why doesn't my Android connect via Bluetooth in my 2017 Isuzu D-Max?", + "answer": "This topic has been a red-hot one for many years now. It seems a lot of car-makers can’t seem to get it right when it comes to specifying a Bluetooth system that will work for Australian customers. Toyota had all sorts of crazy issues with the Bluetooth in its vehicles of a few years ago, although recent experience suggests that is now sorted.I’ve not heard of the Isuzu D-Max as a problem child specifically, but it doesn’t surprise me to hear that you’re having difficulties. There’s a theory that some Bluetooth systems simply don’t play well with some makes and models of phones, and that could be what’s happening to you. A quick check would be to find a friend with an iPhone and see if that will work better in your car. That would at least rule out a blanket problem with the unit in your car." + }, + { + "question": "What is the longevity of diesel-powered SUV and Passenger vehicles in Australia?", + "answer": "Of all the technology you’re considering right now, the only one that sounds any real alarm bells is that of the double-clutch transmission. It’s not that Kia’s version of the DCT is worse than many others – nor is it the worst of the lot – but there have been complaints over the operation and lifespan of these units generally. Sometimes the fault is a software glitch, but in other DCTs – particularly the dry-clutch variety – the problems are mechanical and can lead to catastrophic failures.With that said, it’s also true that Kia in Australia offers a fantastic factory warranty, so you should have no worries for at least the first seven years. It’s also the case that Kia Australia takes its reputation very seriously and is one of the better companies when it comes to sorting out faults and problems with its products. We’re pretty big fans here at Carsguide of the current Toyota hybrid technology, and it’s looking like the new Kluger Hybrid will be just as popular as Toyota’s other hybrid offerings. Perhaps more so as the non-hybrid Kluger can be thirsty.As for the requirement for premium ULP, when you consider that the Kluger Hybrid will, around the city and suburbs where most of them will spend the vast majority of their lives, use about two thirds of the fuel of the V6 Kluger (maybe even a bit less than that) then the extra cost per litre is more than compensated for by the reduced cost per kilometre. And in case you were worried about Toyota’s hybrid tech, the new Kluger Hybrid comes with up to 10 years of warranty on the battery-pack provided the vehicle is serviced correctly and inspected once a year.The other thing you might consider is the next-size-down Toyota hybrid, the RAV4. This is quite a spacious vehicle these days and offers excellent fuel efficiency and driveability. It’s cheaper than the Kluger, too. Definitely worth a look. Overall, the broader view is that a petrol hybrid vehicle is more future-proof than a conventional turbo-diesel." + }, + { + "question": "Why won't my 2002 Ford Fairmont lock?", + "answer": "A faulty body computer is the most likely cause of this behaviour. It’s a common enough fault with this series of Ford Falcons and it often requires the body computer to be replaced as well as the ignition keys to be re-coded to the new computer. Unfortunately, it’s not a cheap fix, although you could try a second-hand computer from a wrecking yard. There’s every chance, though, that it could develop the same problem sometime in the future." + }, + { + "question": "Is it normal for a 2018 Hyundai Kona to have a rusty muffler after three years?", + "answer": "It’s a bit of a surprise to learn that a brand-new muffler lasted just two years before needing replacement, and that’s certainly not what most mechanics would consider normal. But it isn’t unheard of, either.One of the by-products of burning petrol is water. That explains the cloud-like water-vapour you see when a car is first started on a cold morning. Once the car is up to running temperature, however, that water is turned completely to steam and exits the tailpipe. But, if the vehicle is only ever used for short trips where the exhaust system never gets hot enough to evaporate all that water, then the water can sit inside the system (typically inside the muffler, and in a sometimes acidic environment) where it can cause rust to develop.This is a lot less common in modern cars with catalytic converters which cause the exhaust to run at a higher temperature and get there faster, but it can still happen – as you now know. The best fix is to fit a stainless-steel exhaust system which simply refuses to rust, but they’re expensive and I wouldn’t expect Hyundai to go to that expense for a warranty claim.So will it happen again in another two years? If the cause of the rusty muffler is as I’ve explained here, then there’s a very good chance it will happen again thanks to your car’s pattern of use. But if the problem was simply a bad batch of mufflers that weren’t rust-proofed correctly at the factory (and it happens) then a new muffler shouldn’t rot out so quickly. But it makes us wonder if Victoria’s extended COVID lockdown and the notorious five-kilometre-radius-from-home rule may have forced drivers into lots of short trips for months on end. Perhaps you’re seeing the start of a trend here." + }, + { + "question": "Does a 2011 Nissan Navara Turbo have a timing belt or chain warning light?", + "answer": "No. While the D40 Navara did have warning lights for things like contaminated diesel fuel and a warning light for the Diesel Particulate Filter (DPF) the Navara didn’t stretch to a light to warn that maintenance to the camshaft timing system was due. That’s mainly because the Navara’s four-cylinder turbo-diesel engine used a timing chain rather than a rubber timing belt, and the chain should have been good for the life of the engine.Experience has shown, however, that the YD25 engines that used a single-row primary timing chain did, indeed, experience premature chain wear and failure in some cases. And this is probably at the root of your question. The trade now recommends that these chains be changed before the 80,000km mark, with inspections every 40,000km to make sure nothing is wearing out too fast. The aftermarket has developed a double-row replacement timing chain for these engines, so any replacement of the chain should take this into account." + }, + { + "question": "What type of engine oil is needed for a Ford Mondeo 2017 diesel?", + "answer": "For a start, diesel engines need a specific type of oil which often has a higher detergent content to keep the insides of the engine free of the soot for which diesel engines are notorious. The second thing to consider is what viscosity or grade of oil you need. Most oil manufacturers have a strict recommendation for the turbo-diesel in your Mondeo, and that’s a 0W30 oil. Straying from this viscosity could be asking for trouble as that’s the oil the engine was designed to use.And don’t be tempted by a cheap, supermarket-branded oil. Always buy an established brand. If in doubt, consult your owner’s manual for more information." + }, + { + "question": "What gearbox can I use in my 2007 Holden Calais?", + "answer": "The five-speed automatic in your Calais is a bit of an odd one, Mark, as it was only used for a handful of years and only in the high-feature 3.6-litre V6. Holden switched the car to a six-speed automatic in September 2009, so technically, that would be possible to fit to your car. As with a lot of these things, however, it’s not as simple as finding a gearbox and bolting it in. Modern engineering dictates that the five-speed and six-speed transmissions, while physically similar, may have featured bigger differences in terms of the information they fed to the car’s on-board computer and the program within that computer that, in turn, told the gearbox what to do next.At the very least, you’d need the electronic transmission-control module to make the six-speed work and possibly some changes to sensors and wiring. Even then, you might find that your speedometer needs recalibration. Unlike the good old days when the transmission was simply a set of gears, a modern transmission these days is a much more sophisticated piece of equipment and does a much more complex job." + }, + { + "question": "Will the new 2021 Toyota Landcruiser 300 Series have the centre console fridge?", + "answer": "The chilled box between the front seats of the current LandCruiser is on just about every four-wheel-driver’s wish-list. It’s a great idea and it’s a wonder more car-makers don’t offer this even as an extra-cost option, even beyond the off-road market. So, the smart money would say that the new 300-Series LandCruiser will continue with this feature.The catch – as it is now – is that you’ll probably have to pony up for the most expensive version of the LandCruiser to get the drinks chiller. In the current 200-Series Cruiser, you need to buy the range-topping Sahara to get the chilled centre console which also gets you heated and cooled leather front seats just to complete the decadence. Perhaps Toyota will make the chilled centre-console available on lesser versions of the new 300-Series, and perhaps as an extra-cost option for, say the volume-selling GXL model. That’s a distinct possibility as, historically, Toyota has moved the LandCruiser range further upmarket with every new model. It’s an option that would probably experience a pretty high take-up rate, we reckon." + }, + { + "question": "What is the best dog-friendly car?", + "answer": "If you like the idea of the Honda but don’t want such a physically large package, take a look at the Honda Jazz. Yes, it’s probably one size down from your current Focus, but its interior is very spacious for its external dimensions. It’s also the car that has probably the most versatile interior in terms of flexible seating arrangements with a rear seat that folds, slides and tumbles. It also has normal ride height (as opposed to the jacked-up stance that SUVs boast) so your dog may find it easier to jump in without hitting anything. Beyond that, you really need to visit dealerships and check for yourself that rear doors, rear seats and general layout suit your very specific canine requirements." + }, + { + "question": "Why does the auto transmission in my 2019 MG GS have a delay on take-off when it's cold?", + "answer": "Dual-clutch transmissions continue to haunt some manufacturers with poor reliability and short lifespans. I’m not going to categorically say that your gearbox is showing signs of premature wear, but the symptoms you’ve listed – harsh shifting, engagement delays and general harshness – are classic signs that a dual-clutch is not well.There are many causes of this; wear in the clutch packs can cause shuddering and harsh shifting, while worn internals and iffy electronics can cause delays in the unit selecting gears. Either way, it’s straight back to the dealer for your car, but at least it’s still within the factory warranty period, so it shouldn’t cost you a cent to have it put right.This type of transmission works beautifully when it’s in tip-top condition, but – speaking very generally – they have been known to give problems early in life and some manufacturers have moved away from this tech to a more conventional style of automatic transmission." + }, + { + "question": "Should I buy a 2013 Fiat Freemont?", + "answer": "What you really need to know about the Fiat Freemont is that it’s essentially a Dodge Journey with a Fiat badge (and all that implies). The Dodge Journey itself is not very well regarded within the trade and there’s no reason to suggest the addition of a Fiat badge to it will change any of that.The major areas of concern are in the electrical and build quality departments, where both the Dodge and Fiat have their problems. Be especially careful to make sure that all the electrical gear works properly, including the stuff at the rear of the car such as the reversing camera, rear wiper and central locking. Poor design and assembly meant that the wiring at the rear of this car is suspect and prone to failure with a new wiring loom sometimes required to fix it. The Freemont was also recalled for a variety of major problems including a bearing-failure problem in the engine, engine bay fires, faulty cruise control and even a driver’s air-bag that could deploy without warning.Most workshops should be able to service the car, and any that doesn’t want to, clearly doesn’t want your money. The Freemont’s long-term running-cost forecast will have far more to do with what work needs to be carried out than anything to do with its fuel consumption. Frankly, there are better choices out there." + }, + { + "question": "Why does the engine light keep coming on in my 2008 Holden Colorado?", + "answer": "If replacing the actual sensor doesn’t fix the problem, then you could be looking at a problem with the wiring that connects that oxygen sensor to the car’s on-board computer. Did the mechanic that changed the sensor check the condition of the wiring? This equipment all lives very close to a very hot exhaust system, so damage from that is not unknown.There’s also a chance that the computer itself is throwing up a bogus fault code when it’s interrogated. Temporarily swapping the computer for another one is a reasonably simple way to rule this out. There’s also a chance (and it’s more common than you might imagine) that the brand new oxygen sensor you had fitted was a dud straight out of the box. This has definitely been known to happen, and it’s the first thing some experienced mechanics will think to check." + }, + { + "question": "How do I know if I need to change the gearbox in my 2011 Holden Barina Spark?", + "answer": "Your problem could be a gear-selection issue within the gearbox or the selector linkages, but it’s also very likely to be a clutch problem instead. Many people think that the first sign of a worn clutch is one that slips when you accelerate. And in many cases, that’s so. But sometimes, you can have a clutch that wears differently and, in that case, an early symptom can be difficulty in selecting gears from a standing start as the clutch refuses to disengage completely. As the problem progresses, you might find it difficult even to select higher gears once you’re moving.A workshop should be able to diagnose what’s going on, but we definitely wouldn’t be rushing out to replace the gearbox when a much simpler, cheaper clutch replacement might very possibly put things right." + }, + { + "question": "How do I know if my Mitsubishi Challenger has a fuel blockage?", + "answer": "A fuel blockage is definitely one possibility. When was the last time the fuel filter was changed? But in the case of the earlier, petrol-powered Challenger, don’t disregard other things such as an ignition problem which could involve spark plugs, ignition leads or some component of the distributor or coil(s). Has the vehicle sat idle for any length of time? Modern fuel goes `off’ pretty quickly and poor or rough running is a classic symptom of that phenomenon.If your car is the later diesel version, the same comments regarding the fuel filter apply, but the situation is magnified as the fuel systems on these modern, common-rail turbo-diesels are quite complex and run at enormous injection pressures. Sorting out a rough running problem in one of these Later Challengers is best done by first electronically scanning the vehicle to see if its on-board computer throws up any fault codes. Those messages can then be decoded and you’ll have a much better idea of what’s wrong. Frankly, the problem could be anything form a high-pressure pump failing to a throttle-position sensor sending false information back to the computer." + }, + { + "question": "Why does my 2011 Toyota Kluger turn off when I turn sharp corners?", + "answer": "It could very well be that there’s something amiss in the car’s ignition barrel (which lives on the steering column, remember) or its wiring and connectors that is causing the power to the ignition to be cut when you turn the wheel. The problem could also be a short-circuit somewhere in the wiring in the column (and there’s plenty of it) that is causing the problem. Either way, you need to get it fixed immediately, as having a car cut out when you least expect it is can lead to all sorts of extremely dangerous situations.Another possibility is that there’s something wrong with the car’s power steering system which is overloading at the point you turn the wheel hard and causing the engine to stall. Again, it needs to be fixed now and I wouldn’t be driving the car anywhere other than to a workshop for diagnosis." + }, + { + "question": "How reliable are Peugeot 3008?", + "answer": "While there’s no doubt that Peugeot’s quality has improved after the terrible days of the 1990s and 2000s, there remains a school of thought that suggests the brand still lags behind much of the Japanese and South Korean competitors when it comes to build quality and reliability. Not that some of Subaru’s engineering in the last couple of decades has been beyond reproach, either (a batch of dodgy head gaskets did the brand’s reputation no good at all) but on balance, a Subaru is more highly regarded by the trade on the subject of reliability.Like any modern turbo-diesel, the one in the 3008 can suffer if your driving habits don’t suit the way the engine and its particulate filter are designed to operate. In a nutshell, unless you do at least some highway driving every month, then a modern turbo-diesel is probably not for you (and that applies to all makes and models, not just Peugeots). Other complaints about the 3008 we’ve heard involve the heating and ventilation system, and random electrical glitches are not unknown. The diesel version of the current-model 3008 has also been recalled for a potential engine overheating problem as well as a possible fuel leak problem on a batch of early-build cars.As for after-sales back-up, it’s fair to say that some dealerships are better than others, regardless of the brand they support. The difference might be if you live in a relatively remote area where Peugeot’s 30-dd dealerships can’t offer the coverage of Subaru’s 100-plus dealers." + }, + { + "question": "Can you adjust the driver's seat height in a 2006 Prado GXL?", + "answer": "The short answer seems to be no. Back then, Toyota required you to spend up big and buy the VX version of the Prado in order to get a height-adjustable driver’s seat. It seems a bit odd that this feature was not included on lesser Prados, but at least you could adjust the height of the steering column as some form of compensation." + }, + { + "question": "What is the ANCAP rating for the Suzuki Baleno 2020?", + "answer": "The 2020 Baleno was not tested as part of the ANCAP program, but without standard autonomous emergency braking (AEB) which some of its competitors now have as standard, it possibly wouldn’t have been a safety front-runner anyway. That’s not to say it’s an unsafe car, simply that AEB is a proven life-saver and it’s a shame the Baleno didn’t have it.Meantime, while it wasn’t crash-tested locally, the Baleno was crash tested by Euro NCAP in 2018. A relatively poor result in the pole-crash test saw the Baleno emerge with just three safety stars out of five." + }, + { + "question": "Are the engine internals the same in the 2.0-litre turbos from Audi, VW and Skoda?", + "answer": "You’re right, there’s a lot of commonality between the various engines from Skoda, VW and Audi. There are many examples of engines from these brands that all use the same basic bottom-end (crankshaft and pistons) architecture. And yes, in some cases, the main differentiator is the turbo-boost pressure.But that doesn’t mean that’s the only difference; differing boost levels require different engine management, so the electronic control of the various engines can be very different. There can also be hardware differences such as the actual turbocharger unit and fuel injectors. That’s why it’s not quite as simple as raising boost pressure to arrive at a higher output. Revising engine management to do this requires somebody who really knows what they’re doing. Even then, a moderately powered version of an engine might not have the oil-cooling or strengthened internals of what appears to be the same engine with a higher output.The VW-Audi group is not the only manufacturer to take this approach, of course, and many other car-makers use the same strategy of producing a variety of different engine tunes from the one basic unit. It’s a great way of differentiating models within a range and, of course, saving money in terms of research and development." + }, + { + "question": "My 2013 Great Wall V200 stopped and won't restart", + "answer": "A fault with the fuel supply can certainly strand a vehicle in its tracks, but there are a thousand other things that could be causing your problem. It would be worth checking the operation of the fuel system, though, as this is a common problem with modern turbo-diesels. Has the vehicle been run out of fuel recently? That can cause all sorts of knock-on problems when you try to restart the engine. Contaminated fuel (often containing water which modern diesels hate) can also cause this sort of problem. A properly equipped workshop should be able to carry out an electronic scan of the vehicle’s systems and diagnose quickly and efficiently what the problem is." + }, + { + "question": "Why is my 2011 Mitsubishi Lancer jumping out of gear?", + "answer": "It could be that the gearbox linkages are poorly adjusted, meaning that the gearbox is not fully selecting fifth gear, allowing it to jump into neutral. But it could also be that the selectors themselves are worn or that there’s internal wear inside the transmission that is allowing the gearbox to leap from fifth to neutral all on its own. Either way, it’s a problem that could lead to a range of potentially dangerous situations, so it needs further investigation.It’s probably worth mentioning that a batch of five-speed manual Lancers made between May and June 2014 were recalled to fix a problem with the gear selectors which could see them suffer gear-selection problems with reverse and fifth gear. Your car, as a 2011 model, shouldn’t be affected by that, but it does seem a bit of a coincidence." + }, + { + "question": "Do US pick-up truck make good family cars?", + "answer": "US-market pick-ups are usually much larger, longer vehicles than the popular dual-cab utes sold here. That’s how they can afford to have an adjustable rear seat that slides and tilts; there’s simply more real estate to work with. Our dual-cabs, meanwhile, already have a relatively small tub or tray, so making the cabin longer to allow for a sliding rear seat would make those load areas even smaller.It’s worth noting that some of the utes sold here have much better rear-seat accommodation than others, but we take your point that the majority of them are pretty uncomfortable in the rear. It’s also worth noting that your 11-year-old will be a 12-year-old next year, and so on. And in our experience, teenagers don’t shrink as they get older.A specialist seat maker might be able to create a sliding rear seat for you, but since it involves altering the passengers’ position relative to air-bags, side-intrusion bars and seat-belt mounting points, it would need to be fully engineered by the authorities before it could be used legally. Your insurance company may have concerns, also. The bottom line is one we’ve been pushing for a long time, now: Dual-cab utes, although popular, are not necessarily the best solution for every family." + }, + { + "question": "How do I take my Nissan Navara out of limp mode?", + "answer": "Modern turbo-diesel engines absolutely hate having water enter the fuel system. It can cause lots and lots of damage and isn’t always fixed by simply changing the fuel filter and the contents of the tank. Sometimes injectors and even the high-pressure fuel pump itself will be damaged by the ingress of water. If that’s the case, then more work will be needed before the vehicle is safe to drive again, as you may wind up doing more harm to other components until the full scope of the water-damage has been diagnosed.For that reason, you really should have the vehicle looked at by a specialist. A specialist workshop will be able to tall you what else needs fixing or replacing. A specialist will also be able to electronically cancel the limp-home mode and any check-engine lights once all is well." + }, + { + "question": "How do I disable the seat-belt sensor for the passenger seat in my 2012 Holden Colorado?", + "answer": "A better idea would be to fix the sensor that’s creating the false alarms. That will probably be simpler and quicker than finding the right wire to cut or fuse to pull out, as well as maintaining the car’s legality. A car that doesn’t have all its safety equipment functioning properly is, technically, unroadworthy and if that fault can be blamed for any injury in a crash, then you could be in real trouble in a legal and insurance sense.Don’t forget, too, that a car such as yours will usually have a sensor to determine whether the seat-belt is secured and another to determine if the passenger’s seat is occupied. Either of those could conceivably be causing your false alarm." + }, + { + "question": "Will the plug-in hybrid Toyota RAV4 become available in Australia?", + "answer": "Toyota Australia is on record as saying that the business case for the plug-in hybrid version of the RAV4 doesn’t stack up in Australia. And while we never say never, it doesn’t look like that model will arrive here any time soon. Instead, Toyota has expressed plans to sell the all-electric bZ4X cross-over which is RAV 4-sized here, following its Japanese launch which is slated for mid next year. That means the bZ4X could be in local showrooms by the end of next year, but it will only be as a purely electric vehicle and not a plug-in hybrid (or a hybrid of any sort).But it would be worth taking a RAV 4 Hybrid for a test drive as this car is selling up a storm and for good reason. It’s a terrific vehicle and seems right on point as far as its target market goes. The fact that it’s only moderately more expensive than a conventionally powered RAV 4 is just icing on the cake." + }, + { + "question": "Hyundai hasn't told me when my 2018 Santa Fe will be fixed and returned, what can I do?", + "answer": "It sounds to me as though you’ve only talked – at this stage – to your Hyundai dealership. I’d be taking the time to contact Hyundai Australia’s customer service division and asking for a firm timetable of when the work will be carried out and when you can expect to be driving your own car again. There’s always the ACCC to talk to if you don’t get a satisfactory answer, but give Hyundai Australia the chance to make things right. Hyundai is a brand that is very serious about its reputation and sometimes enquiries at dealership level don’t always get straight through to head office." + }, + { + "question": "Which small cars have a high driver position?", + "answer": "You’re in luck, Elizabeth: The current trend towards SUV and cross-over vehicles means that the world’s car dealerships are now full of small hatchbacks that feature a high and mighty driving position. There’s literally no end of choice in this type of high-riding vehicle right now, so figure out your budget and choose a manufacturer you like as they’ll almost certainly have something that fits your criteria." + }, + { + "question": "Why does the powertrain light keep coming on in my 2014 Mazda BT-50?", + "answer": "Even though this is a light commercial vehicle aimed at working folks, these later utilities are quite sophisticated in terms of their drivelines. Which is another way of saying that there are dozens of sensors and electronic control modules, all of which can give trouble. The powertrain light is trying to tell you that something is amiss under the bonnet and the lack of power is the symptom that goes with it.An electronic scan of the car’s on-board computer is the first step in determining precisely what’s wrong and, as well as throwing up the root cause of the problem, is very likely to save you a lot of time and money in the long run. Replacing random parts in the hope that you’ve identified the correct one is a great way to waste hours and hours and lots of dollars." + }, + { + "question": "Are hazard lights required to come on automatically when a major crash occurs?", + "answer": "Plenty of cars now feature hazard lights that turn on automatically when the driver applies the brakes hard. It’s designed simply to warn drivers behind that something is happening ahead of them and they should use caution (and slow down). The practice of drivers hitting their hazard flashers when slowing quickly on a freeway was one that has been going on for many years in Europe, and the automation of this warning system for following vehicles was a natural extension of the clever use of electronics. Essentially, when the car’s computer detects that the driver has braked to, or beyond, a predetermined threshold, it switches on the flashers.The function is not a mandatory one on Australian-delivered vehicles, but it’s certainly one that you might consider when choosing you next new car." + }, + { + "question": "What major problems has the Holden Captiva had?", + "answer": "The Holden Captiva’s problems started with the fact that it was a Daewoo with a Holden badge. Reliability was poor and build quality just as bad and, as a result, the car soon developed a reputation for being more trouble than it was worth. That view among many owners didn’t change as the car aged, either.Common problems were timing chain failures in V6 versions, oil leaks and engine troubles in both diesel and petrol form, camshaft problems, diesel particulate Filter (DPF) failures and a range of random electrical and electronic dramas. Transmission failures are also not unknown but this was hardly the Captiva’s worst flaw. Fundamentally, the Captiva was a very ordinary car and not one that most buyers would be prepared to take on now that the true extent of its problems have been dissected by the trade." + }, + { + "question": "How do you access the plenum chamber drain in a 2004 Mitsubishi Lancer?", + "answer": "The first sign of a blocked drainage system in a car is usually wet carpets. This, however, is not necessarily the result of a blocked plenum drain, as there are other causes including a blocked air-conditioning drain, a poor door or window seal and even a hole in the firewall between the engine bay and the passenger compartment.In the case of a simple hole in the firewall, the solution is usually a rubber grommet which will cost a few cents and will sort things. For other leaks, however, you need to take the time to learn where the drain tubes live and ensure that they’re clear and free of mud or dust that could be blocking them, causing them to overflow into the cabin.The other possibility is that the leak into the car is being caused by a faulty heater core which is allowing the engine’s coolant to escape. That’s a bigger fix as it usually involves removing the dashboard to access the heater core which then needs to be replaced. But if you’re lucky and it’s a simple blocked drain pipe, the drain holes for both the plenum and the air-conditioning drain should be visible on the firewall, below the windscreen. Undoing them and clearing them would be the first step to curing the problem." + }, + { + "question": "What can I do if the transmission in my 2012 Holden Cruze has failed?", + "answer": "I’d definitely be talking to Holden’s customer service department. I agree that 92,000km is a long way short of what I’d consider to be the lifespan of a modern motor vehicle, even if it has taken you more than five years to reach that mileage. In any case, nobody will be buying new Holdens any longer as the brand no longer exists.Meanwhile, you’re right, transmission failures are a well known fault with this make and model and Holden did extend the factory warranty on them to 130,000km. Unfortunately, the five-year limit also applied which is where you’ve run out of time. I would hate to think that Holden’s demise as a brand will leave existing owners high and dry, but I can imagine that’s just how you’re feeling. Without an active factory presence in Australia, though, it might be difficult to get much joy from Holden." + }, + { + "question": "What is the towing capacity of the Mitsubishi Triton?", + "answer": "According to my specifications, the MK Triton, depending on its specification (engine type, body layout and drive system) has a towing capacity (of a braked trailer) of between 1500kg and 2200kg. At the lower end of that, your caravan when fully loaded would exceed that limit. Older utes like the MK Triton also – generally – have smaller payload and towing ratings than their newer relatives, but it’s also important to take into account the Gross Combination Mass limit which amounts to the total weight of the vehicle and whatever it’s towing. Again, in some cases, the Triton has a low GVM limit of just 4010kg which, even with your caravan at its lightest (unladen) would take your combination very close to that limit. At that point you also need to consider what you carry, including all your gear and even the weight of passengers on board. Fill the fuel tank or the van’s water tank and you could be in legal trouble if anything goes wrong. A visit to a weighbridge (some council tips have them) might be a good idea to see how close to the edge you really are." + }, + { + "question": "Was the 1972 Fiat coupe SL available in Australia with right-hand-drive?", + "answer": "The Fiat coupes of the 1970s that most people remember are the sleek little 124 in its various forms. But although it’s largely overlooked today, the Fiat 128 was available in 1972 as a coupe and in SL specification. That got you a somewhat boxy little two-door with a 1.3-litre engine making 56kW, and a four-speed manual transmission. These cars were sold officially in Australia and, yes, they were right-hand-drive." + }, + { + "question": "What car should I buy to replace my 2017 Toyota Aurion?", + "answer": "It’s unlikely that Toyota Australia would introduce the Crown down under. That car is more or less a Japanese domestic-market vehicle and is considered too narrow for Australian (and North American) tastes. But plenty of Aussies have imported their own Toyota Crowns in recent years and, in fact, there are businesses in many locations devoted to importing these vehicles and selling them here. With that in mind, there’s less risk in buying an imported Crown than in owning some parallel (unofficial) imports because there’s a whole industry out there involved in parts and service for the model.Perhaps another way to go would be to have the seats in your car re-padded to better suit your requirements. Maybe even a set of plush seat covers would provide the extra layer of comfort you’re after. If not, test drive the current-model Toyota Camry; it’s very Lexus-like in its refinement and comfort and, thanks to modern packaging, it’s huge inside. The hybrid version is excellent value and if more people test-drove the Camry, we reckon there’d be a few less SUVs sold." + }, + { + "question": "Where can I purchase a new remote central locking system for my 2009 Holden Captiva?", + "answer": "Because the central locking system in your Captiva has been designed specifically for that car, it’s unlikely there would be a workable aftermarket solution. Which means you either need to hope that Holden still sells these parts or that you can find a system pulled from a wrecked Captiva.We have seen 'universal' central locking kits advertised, but they all require a fair bit of fiddling and modifying to get them to fit and work properly. In any case, it’s possible that only one part of the system in your car is giving trouble, as opposed to the whole locking system. In turn, that means that you might be able to get away with just replacing that faulty part. The remote-control key-fob unit, for instance, can be replaced relatively cheaply.Bear in mind the Holden Captiva has a terrible track record in terms of its electrical fittings and fixtures, including the body computer which controls many functions including the central locking. If the body computer is the problem, you might find that the cost of repairs will outweigh the car’s actual market value." + }, + { + "question": "My Nissan Qashqai has been serviced but a systems warning fault is still coming up on my screen.", + "answer": "It’s important to give Nissan (or any other manufacturer) the opportunity to put things right. While ever that process is ongoing, you need to be patient and allow Nissan to try to find a fix. Your car is still covered by the manufacturer’s new-car warranty, so that’s the process by which it should be tackled.If Nissan were to give up on the problem (and you) then you’d have cause to seek recourse according to Australian Consumer Law. I’d also be talking to Nissan Australia’s customer service division to see what else can be done." + }, + { + "question": "Has Toyota rectified the diesel DPF issues for their 2021 vehicles?", + "answer": "When Toyota launched the facelifted HiLux late last year, much was made of the fact that consumer concerns had been noted and that the DPF problems experienced by many owners had been addressed. The problem is that until these new versions of the HiLux have done their share of kilometres, we won’t be in a position to know for sure whether Toyota has, indeed, cured the problem.Meantime, it remains that unless your driving habits include a 30-minute drive at highway speeds every two or three weeks, a modern turbo-diesel with a DPF may not be the best choice. It is worth noting, though, that HiLuxes (and Prados and Fortuners) built after June 2018 have been fitted with a manual regeneration function for the DPF which means the driver can manually force a DPF burn-off without waiting for the car to do so itself. Toyota has also announced that the worst affected versions of the HiLux will now be covered by an extended, 10-year warranty on any DPF issues going forward. More information can be found here." + }, + { + "question": "What is the best type of oil to use in a 2009 Ford Falcon XR6T?", + "answer": "A good multi-grade oil is what you’re after; one that is thin enough to circulate and protect quickly in cold conditions, but also able to cope with the heat and stress inferred by a turbocharged engine in hot conditions. Options include a 5W30 oil or even a 10W40, but make sure that the API rating is suitable for your car. The correct API rating ensures that the oil is of a sophistication in keeping with the technology in your engine.The other critical piece of advice is to use a quality oil from a reputable brand. Ignore the supermarket-shelf stuff and, if you’re having the car serviced at a workshop, don’t forget to ask what brand and grade of oil it intends to use. A fully synthetic oil will cost more but will offer more protection for an engine such as the hard-working turbomotor in an XR6T." + }, + { + "question": "I'm buying a vehicle and the engine light and airbag light is on. Should I be worried?", + "answer": "Yes, you should be. In most cases, an illuminated engine or air-bag light is an automatic fail for any roadworthy inspection. The problem could be as simple as a broken clock-spring (a spring in the steering column that allows the steering wheel to turn but still maintain electrical contact between the air-bag and the rest of the car) or a dud oxygen sensor (which will trigger a check-engine light) but equally, there could be a major fault or malfunction which will cost lots of dollars to put right.Electronically scanning the vehicle will give you a better idea of what the problem is, but I wouldn’t be handing over the cash until the problem has been diagnosed and a repair-cost estimate figured out (and subtracted from the asking price)." + }, + { + "question": "Does my car have aftermarket extended warranty?", + "answer": "Aftermarket extended warranties are an absolute minefield for the consumer. Some are cleverly written in such a way as to rule out covering common problems, others are simply not worth bothering with at any level, About the only thing they have in common is to give the car dealer selling them a nice little earner in terms of a commission from the warranty provider. Some extended warranties continue to cover the vehicle if it changes hands, but that’s certainly not a universal expectation, and many of them are not transferable to a car’s new owner, even though the warranty period may not yet have expired. So it may well be that your car’s warranty is worth less than the paper on which it’s printed. Checking the fine print is the best way to determine what the deal is." + }, + { + "question": "Why has the gear stick in my Peugeot gone sloppy?", + "answer": "If the car still selects gears, then the problem is probably not within the gearbox itself. Instead, it’s likely to be play, or looseness, that has developed in the shift mechanism. The gearstick in a car is linked to the actual gearbox either by a series of levers or cables. The motion of the gearstick is transferred via those linkages or cables to the internal workings of the transmission and the gearshift is made. If free-play or looseness develops in these linkages or cables, or the pivot of the gearstick itself, then the sloppiness you’re feeling can occur.The fix is to replace the worn bushes or bearings that these linkages ride on, thereby removing the free-play. It can be a fairly simple job in some cases, but other times the worn parts are deeper within the mechanical bits and need extra dismantling to reach. That’s when the job can become more expensive." + }, + { + "question": "Should I buy and aftermarket bull bar?", + "answer": "You can pay a lot for an aftermarket bull-bar and you can choose features such as winch-compatibility and tow-points so it pays to know exactly what you’re looking for in a bull-bar. The other thing to ensure is that the bar you choose is compatible with the air-bags on your vehicle. That’s one thing you can be assured of with the Mitsubishi factory bar, but it’s not a given with some aftermarket units. Proper air-bag deployment is something you can’t gamble with, so that would be the first question to ask of any aftermarket bull-bar supplier." + }, + { + "question": "Does MG's warranty cover the electrics?", + "answer": "Not sure where you heard that rumour, but it’s definitely not true. Car makers have to warrant the whole of a brand-new vehicle against any faults caused by either poor workmanship or faulty parts used to create the vehicle. The only way a manufacturer might be able to avoid that is if the vehicle had been modified and that modification could be shown to have caused the fault. An example would be where the car’s owner modified the wiring to add extra lights and had managed to damage the car’s wiring in the process, leading to an electrical failure. The other caveat is that you need to maintain a new vehicle according to the manufacturer’s official schedule. Without this preventative maintenance, a car company can be within its rights to deny a warranty claim. But again, it would need to be shown that the lack of maintenance was the cause of the particular failure.Perhaps the rumour-mill created this as an incorrect response to the fact that MG in Australia warrants its conventionally-powered cars for seven years/unlimited kilometres while the brand’s hybrid and fully-electric models carry just a five-year/unlimited kilometre warranty. To balance that, MG hybrids and EVs carry an eight-year/160,000km warranty on the actual battery unit." + }, + { + "question": "What can I do if my recently purchased used car has blown up?", + "answer": "ACT law requires a licensed used-car dealer to offer a warranty of three months or 5000km warranty on used passenger vehicles which are less than 10 years old or have travelled less than 160,000km. So regardless of the mileage your car has covered, it’s already 12 years old if you bought it last year. Unfortunately, that really means you’re not covered and the car-yard you bought it from has – on the surface – no legal obligation to compensate you whatsoever.Australian Consumer Law can over-ride state and territory warranty laws, but this might only apply if you could prove that the vehicle was of unmerchantable quality, not fit for purpose or had existing faults that weren’t disclosed to you at the time of purchase. None of this would be easy to prove after eight months of ownership. You could elect to have the car independently inspected to determine the cause of the failure, but even this may not be conclusive. You’d also need to be able to prove that you maintained and serviced the car correctly for the time you’ve owned it. The first step would be to contact the car-yard and ask for help on a goodwill basis. I wouldn’t be holding my breath, however." + }, + { + "question": "Which mid-size, diesel SUV should I buy?", + "answer": "Mazda’s SUV range (CX-5 and CX-8) are popular with their owners and have a good reputation in the trade. Crucially, they’re also available with a turbo-diesel engine, so they fit your criteria on that basis. We’d also suggest you take a good look at the South Korean brands’ offerings (Hyundai and Kia) as these are also highly rated by the trade and those companies have been involved with small-capacity diesel engines for decades, so the technology is pretty well sorted.It’s interesting that you’ve had a good run from your Holden Captiva as that is far from the experience of many owners and former owners of this particular vehicle. As the Captiva ages it is very likely to start giving trouble, so the best advice is to trade up to a newer vehicle sooner rather than later." + }, + { + "question": "Will a 2004 Ford Focus 2.0 manual clutch plate work in a 2009 Ford Focus?", + "answer": "Although both the Ford Focus from 2004 and 2009 were both offered with a two-litre petrol engine, those engines were actually different in terms of their mechanical specification. With that in mid, it’s very unlikely that the clutch from the earlier car would be compatible with the later version. A quick search also revealed that the replacement clutch kits for each version of the Focus you’re dealing with carry a different part number which is a pretty good indication that there are differences between the two." + }, + { + "question": "Why is it hard to star my Hyundai i30?", + "answer": "The hard starting and loss of power sound to me like a problem with the fuel pick-up or the fuel pump. In your Hyundai, the fuel filter is part of the pump assembly and lives in the actual fuel tank. Replacing the filter involves removing the pump from the tank, changing the filter and then replacing the whole assembly into the tank. If a hose has been crimped or an air leak introduced into this system, the pump may not be able to supply the engine with all the fuel it needs. A cold start-up is when an engine will suffer from this leak, while tight turns on a roundabout could be enough to starve the engine of fuel if the pick-up (the hose that dips into the petrol in the tank) isn’t in the right position inside the tank. The fact that these problems started when the car received a new fuel filter is a pretty good clue that something was not quite right when the car was put back together. I’d be going back to the workshop that fitted the filter, explaining the problem and giving the shop the opportunity to put things right.The noise in your steering system is almost certainly due to a well known problem with these cars. The electrically-assisted steering system in your car uses a rubber coupling which can deteriorate over time. When this happens, a click or clunk can be heard. The solution is to have the rubber coupling replaced. Because the problem didn’t cause steering failure, Hyundai didn’t issue a recall for this, but a batch of earlier i30s (some cars built in 2007 and 2008) did have a steering coupling that could fail completely, leading to a loss of steering., These were recalled by Hyundai as part of a safety recall back in 2014." + }, + { + "question": "Why isn't the stop-start engine function working in on my 2021 Toyota RAV4?", + "answer": "The stop-start function on modern cars works according to a variety of protocols. Fundamentally, if the car’s battery can cope with not having the engine running, then it will trigger the fuel-saving measure when the car is stationary. But, if the battery is low (you’ve recently been running in electric-only mode, for instance) or you have the car’s lights or air-conditioning switched on and the stereo blaring, then the car may decide that it needs to keep the engine running to keep those systems running. If that’s the case, the stop-start function will be over-ruled." + }, + { + "question": "Why is there a leak in my 1998 Holden Statesman?", + "answer": "This is a very common complaint among owners of Holdens of this era. If you’ve checked all the likely places for water to enter, then you have to start thinking laterally. Does the car have an aftermarket of dealer-fitted rear spoiler? The mounting holes of these can be great places for water to enter the boot. But believe it or not, this series of full-sized Holdens was also susceptible to a manufacturing glitch where the rear quarter-light windows weren’t sealed properly. Water can, apparently, enter here and find it’s way into the boot. It sounds crazy, but I’m assured it’s a thing with these cars." + }, + { + "question": "My 2017 Toyota Kluger is just out of warranty and needs a new water pump, should Toyota cover the cost?", + "answer": "The problem you have is that the car was already nine months out of warranty when the problem was first noticed. Even though the pump did not require replacement right there and then, if a leak has started, then the pump is damaged or worn and will eventually need replacement. There’s also a distinct probability that the leak had started weeks before it was spotted by your service workshop, so it may have been even closer to the warranty period when the problem first occurred.I’m with you on this one; 39,000km is not good enough for a modern car to begin to require major replacement parts like a water pump. Rather than go through your dealership, consider contacting Toyota Australia’s customer service division directly and stating your case. Interestingly, since 2019, Toyota has offered a five-year warranty on its new cars and perhaps, if you’ve been a repeat customer or always had your Kluger serviced at a Toyota dealership, then you might find Toyota will help out even to the extent of providing the pump for you to have installed at your expense. If you don’t ask, you won’t get." + }, + { + "question": "Which of the Toyota LandCruiser is the most best?", + "answer": "Only two six-cylinder diesel options were available in the LandCruiser from 2000 onwards. The 100 Series used a 4.2-litre turbo-diesel six-cylinder (dubbed the 1HD-FTE) which has lots of performance and a great reputation for reliability and durability. The base-model version of the 100 Series (officially known as the 105 Series) used the non-turbocharged 4.2-litre six-cylinder diesel (the 1HZ) which is even more long-lived with many owners recording more that half-a-million kilometres without major issues. The catch is that the 1HZ with just 96kW of power and 285Nm of torque felt pretty underwhelming in the relatively heavy LandCruiser. The turbocharged 1HD-FTE, meanwhile, could muster up a more meaningful 151kW and 430Nm. Both those engine options ran until the end of the 100 Series which was eventually replaced by the 200 Series in 2007. At that point, the only diesel engine offered was the twin-turbo V8 diesel. Early examples of this engine gave some problems, but Toyota made running changes to improve that and the V8 Diesel is now also highly regarded." + }, + { + "question": "Which generation Focus can I use to replace a window on a 2016 Ford Focus?", + "answer": "The Mark 3 Ford Focus was sold here from 2011 until 2018, so, on the surface, pretty much any car from that range should be able to offer up a replacement front window. But it’s not that simple. The rear window could be a bit more specific, because the Focus was available as a four-door sedan and a five-door hatchback, so the rear doors on each of these variants could be different. Other potential incompatibility issues could crop up between the very early version of this car which was built in Germany, and the later version (which you have) which was built in Thailand. There’s another catch in this apparently simple task, too: For the facelift in mid-2015, Ford was chasing greater interior refinement and, to achieve that, switched to thicker side glass. That means you need to find a window from a post-2015 car as the thinner glass of earlier models will probably be incompatible with the rest of the window hardware in your car." + }, + { + "question": "Audi Q1 - Will they build an SUV smaller than Q2?", + "answer": "Thank you for you question, as this is an interesting one.The current Audi Q2 shares its advanced MQB-A0 platform with other Volkswagen Group notables like the Audi A1, Volkswagen Polo, Volkswagen T-Cross, Skoda Kamiq and Seat Arona, and so is the corporation's smallest SUV architecture to date.If there was to be an Audi Q1, it might sit on the all-new MEB-Lite electrified architecture that is set to spawn a host of small vehicles including an all-EV replacement for the sadly-discontinued Volkswagen Up.Nothing is confirmed, but that's what our money would be on if a baby Audi SUV or crossover ever eventuates." + }, + { + "question": "Genesis G90 - Any chance for Australia?", + "answer": "Both the existing Genesis G90 (and its closely related Kia K9 sedan) are flagship models not available in Australia due to the tiny pool of buyers that swim in the upper-luxury segment dominated by the Mercedes-Benz S-Class.The main stumbling block is probably the prohibitive cost of engineering these left-hand-drive market models for right-hand-drive. At over 5.2 metres long (and counting if you include the limo version), these are way too large for British roads, and the expected sales volumes from the rest of the right-hand-drive countries combined including Australia just doesn't make a viable business case for them.Plus, big luxury SUVs are where the customers are heading, so a luxury crossover flagship from fledgling Genesis would make much more sense anyway. Sorry, but please don't hold your breath for a G90 in Australia any time soon.However, the all-electric G80 – Genesis' big 5 Series-priced rival – is said to be heading Downunder inside the next 12 months. The EV limo is the brand’s first fully electric model and will have “more than 500km range” to take on the coming Mercedes-Benz EQS electric luxury flagship sedan." + }, + { + "question": "Mazda 4 - A bigger hatchback than the 3?", + "answer": "Mazda is unlikely to increase the number of its passenger car models, given the contracting nature of such body styles in favour of crossovers and SUVs.Also, note that a CX-4 has existed in China for a number of years, slotting tightly between the CX-3 and CX-5 as a sleeker coupe version of the latter, so if you do see a '4' (or, more likely, a '40') on the tailgate of a Mazda in the future, it might be sat on an SUV-shaped rather than hatchback-shaped five-door." + }, + { + "question": "BMW X8 - Will BMW build an SUV bigger than the X7?", + "answer": "With the Germans in particular hungry to mine every single niche – fanned by the flames of electrification and a hunger by the ever-growing number of global billionaires for the biggest and best – an 'uber, uber SUV' above the X7 will probably happen.BMW is saying nothing of course, and we're only speculating here, but if it ever happens, it would almost certainly be electric or electrified, and may spawn a Rolls-Royce offshoot, since BMW owns that English brand.So, nothing for now, but don't bet against an X8 or even X9. They're likely inevitable given enough time." + }, + { + "question": "Mazda 7 - Will Mazda build a bigger sedan than the 6?", + "answer": "Probably not, sadly.The slower-than-anticipated sales of the Mazda6 series over the past decade, combined with Mazda's hesitation to replace the existing, nine-year-old model, suggests that there is not a larger sedan in the pipeline.However, with Mazda marching upmarket and its ties with Toyota strengthening, a joint-venture project with Toyota or even Lexus, using Mazda's new rear-drive platform and inline six-cylinder engine range, may make a model-sharing premium flagship – like a Mazda7 or even Mazda9 – a possibility.But please don't hold your breath on this one because it is merely conjecture on our behalf." + }, + { + "question": "Mazda MX3 - What ever happened to the Eunos 30X?", + "answer": "The failure of the MX-3/Eunos 30X in the 1990s contributed to Mazda's slide to near-bankruptcy and into a waiting Ford's arms, so it is unlikely that that either the small coupe model or nameplates will ever be resurrected.That said, it is worth noting that the existing (BP-series) Mazda3/Axela is very much a coupe-esque hatchback in the spirit of the sporty MX-3/30X." + }, + { + "question": "Land Rover Discovery 5 - Why do they just call it Discovery?", + "answer": "Land Rover still refers to the third-generation, L462-series model as the Discovery 5, but the number was dropped in some markets to distance it from the L319-series LR3 and LR4, which were the North American names for the Ford-era Discovery 3 (2003) and Discovery 4 (2009) respectively.Though not officially confirmed, it is believed that the name change in both instances was due to the poor reliability reputation that the earlier models gained. The same fate befell the Freelander badge, when its successor became known as the much-more-chic Evoque.Thank you for getting in touch." + }, + { + "question": "Mazda 9 - Will we ever see a successor to the 929?", + "answer": "Mazda is unlikely to introduce a sedan larger than the Mazda6, due to the declining sales of larger sedans globally in favour of SUVs.However, with Mazda marching upmarket and its ties with Toyota strengthening, a joint-venture project with Toyota or even Lexus, using Mazda's new rear-drive platform and inline six-cylinder engine range, may make a model-sharing luxury flagship – a modern-day 929 in other words – a possibility.But there are currently no plans that we know of pertaining to such a model, sadly.We hope this helps." + }, + { + "question": "Audi RS8 - Will we ever see an ultimate performance version of the A8?", + "answer": "(They did do this)While a one-off RS8 prototype of the previous-generation (D4 series) A8 was created in 2013, it never went into production, as we understand there just wasn't enough demand for that sort of high-performance internal-combustion engined limousine.Tesla's successful Model S, on the other hand, has demonstrated the viability of an electrically powered large-sedan flagship, and so with Audi going down that path with the help of Porsche with its e-tron GT series, it is unlikely that we will see anything racier than an S8.We hope this helps." + }, + { + "question": "Hyundai i35 - Did this model ever exist?", + "answer": "The answer is no, but Hyundai's naming policy was very confusing during the 2010s.The original i30 of 2007 introduced the alphanumerical naming policy and signified a different approach to vehicle engineering, with a European focus with higher-quality engineering rather than a low price to take on class leaders like on the Volkswagen Golf.Thus 'i' something became a sort of premium nomenclature, and of course is still used to denote this on models like the i30 and Europe's i10 and i20 small cars There was also the German-engineered i40 midsized sedan and wagon until 2018.But here's where Hyundai muddied its own waters.In 2010 the larger, American-market Sonata was rebadged i45 for Australia and New Zealand – even though an 'x' and a '5' rather than a '0' meant crossover or SUV, as illustrated by the very popular second-generation Tucson being renamed ix35 in Australia and some other markets from 2009 to 2015 – though this naming policy was abandoned for the third-generation Tucson from 2015. While strikingly styled, there was nothing European about the i45, and it too returned to being badged Sonata from 2015.So... i10, 120, i30, i40 and i45 for Australia, but no i35.Thank you." + }, + { + "question": "Mazda RX9 - When will Mazda launch the next rotary sport car?", + "answer": "The short answer is: nobody knows.Recent rumours suggest that a hybrid-powered piston-engined coupe with a small rotary range-extender engine might be under consideration, or even a non-rotary-powered piston-hybrid sports car bearing the 'RX-9' badge may be in the pipeline. With Mazda developing inline six-cylinder petrol engines, the latter might be more on the money.But a low-volume expensive coupe is probably not on Mazda's priorities list, sadly.Thank you." + }, + { + "question": "Datsun 720 ute - Were they better than the HiLux?", + "answer": "If you find a good Datsun 720 ute, then go for it. Like most vehicles from the late '70s and '80s, they rust away.Is it better than the contemporary HiLux? Probably not, judging from what Wheels magazine had to say in its August 1981 4x2 single-cab diesel comparison by esteemed road tester, Brian Woodward, featuring the HiLux against the Datsun 720, Ford Courier and Holden Rodeo:\"Datsun has radial tyres as standard but they don't do handling much good; ride is choppiest of the four. Bench seat makes best use of space but cabin is claustrophobic. Engine gives most power but is truck-like with plenty of diesel clatter. Column shift works well. Load space and access is good.\"Of the HiLux: \"Toyota feels most car-like, is quietest of four and has most practical gear ratios. But it doesn't set standards for suspension control. Cabin is light and airy. Engine gives HiLux best performance and economy. Dash controls are easy to use. Deck is as for others.\"\"None of the four is a worthwhile alternative to a car or a serious rival for the good old Aussie ute, but the Toyota comes close. It is the one we would choose...\"Wheels then went on to compare the same new 1981 HiLux against the Holden WB Kingswood 3300 ute, with the following conclusion:\"The Toyota has plenty of ground clearance, useful low gearing and fine economy – a very different picture to that of the Holden and one which gives the Japanese a clear advantage as a practical workhorse. But utes are not only workhorses – they may have to carry pigs in the back on Friday but on Saturday they are expected to be able to take the missus to the shops (this was 1981, remember, Ed.). And it's here that the Toyota falls down. It's too commercial.\"That all said, we'd buy on condition. If you find a HiLux that's in better shape than the 720, we'd go for that. But as you said, the Datsun is a rarer thing, and a delightfully period piece of engineering in its own right.We hope this contemporary perspective of the Datsun 720 and Toyota HiLux helps." + }, + { + "question": "Land Rover Discovery 1 - Is the first Discovery becoming a classic?", + "answer": "Indeed it will so get in quick.With its mix of classic Range Rover and a Rover Group parts-bin bits, Morris Marina door handles, Austin Montego van tail-lights and Buick’s ancient alloy V8 all part of the mix, this thing is pre-BMW/post-BMC era British engineering genius.Also, the original Disco is cool, with its lovely two-door wagon body, stepped roof with skylights and airy, inviting cabin offering minimalist, attractive design. And please don't forget the Land Rover's formidable 4x4 capabilities.All-in-all, a '90s classic worth collecting. Land Rover doesn't make 'em like this any more." + }, + { + "question": "Ferrari F60 - What was so special about this F1 car?", + "answer": "The F60 Formula 1 is significant in that its name celebrates Ferrari's 60th year in Formula 1.But people talk about it probably for reasons unflattering to Ferrari. In a nutshell, it was not at all a success in its 2009 F1 season, winning just one out of 17 races that year (and scoring just six podium placements during that time); in fact, the F60 F1 car is considered a massive disappointment as a result.In contrast, its F2008 predecessor won 8 out of 18 races and finished up in 19 podium placements, and as of last season, remains the most recent Ferrari Formula 1 car to win the World Constructors' Championship.We hope this helps." + }, + { + "question": "Mazda 8 - Could Mazda build a Commodore or Statesman-sized sedan?", + "answer": "The short answer is no, as the Mazda6 has never sold to expectations and all the action in the luxury sphere is in SUVs or crossovers.However, with Mazda heading into the premium space and in model-sharing activities with arch-rival Toyota, a 6-style sedan based on the mooted coming, rear-drive and inline six-cylinder powered CX-5 replacement is expected, possibly to be shared with a Toyota or Lexus model. These are pure rumours right now, but a possible scenario as Mazda attempts to amortise the development and engineering costs of its next-generation architectures.But we don't believe a sedan or wagon larger than a Mazda6 would be part of these future plans – not in the foreseeable future, anyway." + }, + { + "question": "Ferrari F80 - Will it eventually replace the LaFerrari?", + "answer": "The F80 Concept will definitely not make it to production, as it was a concept based on the now-redundant F1 rule-meeting technologies of the mid-2010s.However, a replacement for the F150 LaFerrari is highly likely, but not in the same specification, as we hear it will showcase progressive electrification technologies rather than the mid-mounted hybrid V12 layout of the F150.No word on when or where it will appear, and Ferrari is infamous for taking its time with direct successors to ground-breaking models like the LaFerrari." + }, + { + "question": "Should I buy a 2021 Hyundai Kona or 2021 VW T-Roc?", + "answer": "Volkswagen’s latest cars are lovely to drive but it’s true; many mechanics (and plenty of owners) are wary of the brand’s recent reputation for reliability. But if you’re buying a brand-new or nearly new example, then the factory warranty will be some peace of mind. The safest bet right now, is something Japanese or South Korean, and that includes the Hyundai you’re looking at as well as the equivalent offerings from Kia. Both these brands have enviable reputations for durability and both come with terrific factory warranties.Volkswagen’s current high-tech turbocharged engines are very entertaining to drive as well as being frugal in all situations, but, in reality, any current model mid-sized SUV is more than capable of delivering you interstate in comfort and safety as well as offering low running costs. Bear in mind you may have to pay extra for the top-shelf model if you want all the latest safety and convenience technology." + }, + { + "question": "What car should I buy for $5,000?", + "answer": "The cars that are going up in price at a, frankly, frightening rate are cars that appeal to enthusiast drivers out there. Older Holdens and Fords and anything with a performance bent to it seem to be falling into this category. But since you don’t seem too fussed about what you buy, you can still find really good cars for under $5000. I’d start by looking at things like Toyota Camrys from the 1990s. These are good, solid, dependable cars and can be had comfortably within your budget. They’re not the most exciting cars to drive, but provided you find one that hasn’t already been worked to death, it should go for years." + }, + { + "question": "Why is the gearshifter on my 2012 Great Wall V240 loose?", + "answer": "These cars have a pretty terrible reputation of reliability over the longer term. Plenty of things seem to go wrong with them (almost certainly thanks to them being built down to a price) and parts supply seems a bit sketchy at times, too.A loose gearshift mechanism can certainly cause the problems you’re experiencing and a loose, or sloppy gear-stick can be the first symptom. Often it’s a simple case of adjusting the selector mechanism, other times you may need to replace a worn bush or bearing to restore the shifter to its original state. But if the shifter is worn or damaged, then selecting gears can become the problem you’re experiencing." + }, + { + "question": "Why do all the warning lights on my 2007 Holden Captiva turn on?", + "answer": "The Holden Captiva has a terrible reputation in this department, and plenty of owners have had ongoing problems with the electronics in these vehicles which weren’t actually Holdens at all, but rather rebadged Daewoos. It’s a bit of a surprise to learn that a scan of the vehicle doesn’t show up any fault codes, but that also makes us think that perhaps you have a major failure of the vehicle’s body computer which controls all the functions you’re now being warned about on the dashboard. And if the body computer itself is in the process of failing, then it may not respond to the scanning process in a logical manner.That said, the problem could be caused by something as simple as a poor earth in the car’s electrical circuitry, but experience with the Captiva suggests it will be something more complex and probably more expensive. Don’t rule out a failed electrical connection somewhere in the car’s wiring loom. The catch with the Captiva is that the cost of repairs is often greater than the retained value of the car itself, at which point you’re at an ownership cross-roads. The reality is that your car is probably only worth about $8000 (perhaps less) and a lot less as a trade-in. Spending thousands of dollars to fix it doesn’t add up to too many people." + }, + { + "question": "Should I buy a 2013 Hyundai i30?", + "answer": "That’s actually not a lot of kilometres for a modern car, even a small hatchback like a Hyundai i30. Modern cars are actually a lot more durable in the long term than older ones, so I wouldn’t be worried about the distance travelled. Given that the average car in Australia travels about 15,000km a year, 108,000 is actually about right for a car that’s now eight years old.That said, the car’s chances of being reliable for the next few years will pivot on how it has been maintained by its previous owners. Make sure the car you buy has a full service history with no gaps in that document suggesting it has missed any scheduled preventative maintenance. Unfortunately, many people who purchase budget cars like the Hyundai tend to maintain them in a similar way and that often means corners are cut. But if the service history is intact and complete, there’s no reason to suspect the car won’t offer years of reliable service. The price you’ve been quoted seems about right for the car in question." + }, + { + "question": "How can I fix a faulty clock spring in a 2012 Nissan X-Trail?", + "answer": "The clock-spring is the electrical linkage that connects the driver’s air-bag and everything else that lives on the steering wheel (cruise-control, stereo controls and more in a modern vehicle) with the rest of the car. The clock-spring is needed to allow the steering wheel to turn while maintaining those electrical contacts.It’s quite a common thing to have to replace and will probably cost a few hundred dollars to have a workshop do the job." + }, + { + "question": "My 2017 Hyundai Tucson won't unlock, is it a problem with the key or the car?", + "answer": "It could be either the car or the remote-control unit at fault, and it’s impossible to tell without actually examining the vehicle. A remote-control unit with a battery that is low on voltage can cause all sorts of mysterious problems with a car’s central locking. But it’s also possible that the vehicle’s body-computer (which controls all the functions involved in unlocking and starting the car) could be malfunctioning also. If that’s the case, it will be a much more involved and expensive job than changing the battery in a remote-control unit." + }, + { + "question": "Is it worth waiting for the new Isuzu MU-X?", + "answer": "When the new D-Max arrived in 2020, the big improvements included a step up in standard equipment and a big leap forward in refinement and ride quality. The engine and driveline, however, was carried over from the previous model, so performance and driveability were similar.With that in mind, you can probably expect the all-new MU-X to offer a similar hike in standard equipment terms. But unlike the D-Max with its rear leaf springs, the MU-X already features coil springs all around, so there may not be quite the same boost to refinement or ride quality. That said, it’s unlikely Isuzu would go backwards in this department. If you can live without the creature comforts, then a run-out deal on the old model seems like a pretty good idea. It really all depends on how much importance you place on having the latest and greatest." + }, + { + "question": "Where is the fuel filter located in my 2010 Ford Focus?", + "answer": "For the 2010 model, Ford switched from a replaceable fuel filter located just in front of the fuel tank under the car, to a 'lifetime' filter which was part of the fuel pump. The fuel pump itself, meanwhile, is located inside the fuel tank, so that’s where the filter lives as well. Despite being a lifetime filter, contaminated fuel and other factors can require the filter to be changed and the good news is that the filter can be replaced independent of the actual fuel pump. That bad news is that the tank needs to be removed from the car to access those components, so it’s not a cheap, simple job." + }, + { + "question": "Why is my 2019 Mazda BT-50 is losing traction?", + "answer": "If this is a new phenomenon, then it’s almost certainly down to the condition of your tyres. As tyres wear, they become less able to clear the water between themselves and the road surface, allowing the car to almost 'float' over the bitumen, leading to the loss of traction you’re experiencing. But even a tyre that is simply old (as opposed to worn out) can cause the same problem as the rubber hardens and loses its ability to grip the road. This will also be most noticeable in wet conditions, which is when you’ve experienced it.Another possibility is that the car has sprung an oil or coolant leak which is spraying from the engine bay, under the car and on to the rear tyres, causing them to slip. But that’s a lot more of a long shot and a close inspection of the tyres would be the first step to curing what is a potentially very dangerous situation." + }, + { + "question": "Can I legally sell my car with Queensland plates to a person with an international licence living in Victoria?", + "answer": "Yes, the license status of the buyer makes no difference to you as the seller. In fact, you can legally sell your car to somebody without a license at all. But the buyer will need to transfer the registration as only a car that is garaged in Queensland can legally be registered in Queensland." + }, + { + "question": "How do I find out the service history of my 2004 Audi A3?", + "answer": "If the vehicle was serviced though the Audi dealer network, there would be a paper trail you could follow by providing the vehicle’s VIN or perhaps even its registration details. If not, you’d need to know the workshop or service network that carried out the scheduled maintenance to try for a service history, but without a handbook, that could be difficult to ascertain. Contacting the previous owner (if that’s possible) is the best way forward.But don’t ignore the obvious: Many workshops place a small sticker on the upper-inside corner of the windscreen to alert the owner of the next scheduled service, and this is a great clue in identifying who has worked on the car in the past. Check the glove-box for receipts and take a look under the bonnet for other clues, including dealer-network branding including oil-recommendation decals." + }, + { + "question": "How to reduce the fuel consumption in my Skoda Superb Scout?", + "answer": "While I’ll admit that an average fuel consumption figure of 12.4 litres per 100km is high for your car, there are a few things to consider here. By driving just seven kilometres each way to work and back, you’re probably running for half your driving time with an engine that is still warming up. Cold engines use a richer mixture and that means more fuel. Cold starts are a real problem for fuel consumption, and you appear to be driving on a cold engine for a high percentage of your daily run.The other consideration is your average speed. You say that there’s no stop-start traffic conditions, but if you drive at urban speeds all the way to work, then you need to be looking at the official urban fuel consumption number which is 9.0 litres per 100km (the 7.3 litres figure you’ve quoted is for a mix of urban and highway running).Even so, 9 litres per 100km is a lot less than 12.4 litres, so maybe there is something going on. Despite your reservations about Skoda’s politics, the best thing to do is to have the car electronically interrogated to see what, if any, fault codes appear. Only then can you really know what’s going on. Are you using the recommended 95-RON fuel? The wrong octane rating (RON) can have an effect on fuel consumption, as can a heavy right foot." + }, + { + "question": "Can you adjust the rear suspension height in a 2006 Toyota Pardo?", + "answer": "In Australia, this model Prado was available in GX, GXL, VX and Grande trim levels. There was a TX model for some markets globally, but if your car is a private import from elsewhere, then it’s an absolute crap-shoot trying to decipher its options and standard fitments.With that in mind, if it is either a GX, GXL or VX, then it won’t have a button to control the rear ride height, because the only Australian-delivered 120-Series Prado to have this feature was the Grande. The reason your vehicle sits too high probably has more to do with a previous owner fitting heavier rear springs to account for fully-loaded touring or towing a decent sized trailer." + }, + { + "question": "Can an oil cooler keep the transmission cool in my 2014 Ford Ranger?", + "answer": "If you talk to automatic transmission specialists, you’ll soon be told that it’s impossible to over-cool such a gearbox. An aftermarket transmission cooler is designed to work in conjunction with the vehicle’s standard transmission cooling system, so disabling the standard cooler is probably not a great idea.The problem with coolant entering the transmission is not an unknown one with some Ford (and other manufacturer’s) models and occurs when the standard cooler fails, allowing coolant into the gearbox and destroying the electronics and the gearbox hardware in short order. Unfortunately, this is a design thing rather than a maintenance issue, so the best thing you can do is service the vehicle regularly and make sure that the coolant is changed regularly. Even then, however, swarf from the production process (according to one theory at least) has been known to circulate through the radiator and cause damage to the piping that forms the transmission cooler. A radiator clean and flush might help stave off this process.If the manufacturer of the aftermarket cooler you’ve fitted can guarantee that the unit will cool at least as effectively as the standard unit on the Ranger, then you might consider disconnecting the standard cooler. Even so, you’d be wise to keep an eye on transmission temperatures, particularly if you tow anything or travel at high speed in high ambient temperatures." + }, + { + "question": "Should I buy an electric car now or later?", + "answer": "It’s definitely true that the march of new-car technology is making big changes to the cars we’re being offered almost on a monthly basis. So, if your current car is just three years old, it might be worth holding on to it and waiting for the next big thing to arrive in showrooms. Certainly, by trading-in at just three years, you’ll pretty much max out the depreciation you’ll suffer in financial terms.But by waiting, you might find that you can buy an electric vehicle and be able to tap into newer and better infrastructure that will be in place in another few years, rather than put up with the relatively sparse charging-station network currently in this country.At the moment, a hybrid or plug-in hybrid is a pretty good way to go, provided you use the vehicle mostly in an urban setting, rather than long-distance freeway journeys where the hybrid tech is less advantageous. A hybrid is not exactly future-proof, but it’s a good next step for a lot of Australian car-owners.Read More: Hybrid vs electric cars: Which should you choose? As for what brand is best, the tech is getting better and better as time goes by, so it’s likely to be build date rather than brand that will determine the efficiency of the vehicle in question. That said, car owners can’t hold off forever when it comes to upgrading, so for the moment, a hybrid or plug-in hybrid is a logical next car. We’re particularly impressed by the current-model Toyota Camry which is good value to buy, a classy driving experience and offers hybrid fuel efficiency in the right environment. Such cars will be a lot of Australian families’ first hybrid, and rightly so.Read More: 10 best hybrid vehicles in Australia" + }, + { + "question": "Why won't my 2005 Holden Vectra start?", + "answer": "You haven’t given me much to go on here, Rebecca. There are plenty of warning lights on a dashboard these days, and even a 2005 model will have a variety of lights that illuminate to tell you something’s not right.There are also a host of reasons for the car not starting, so it’s all a bit hit and miss at this stage. To gain a better idea of what’s happening, you could grab the owner’s manual and try to identify what symbol has lit up and which of the car’s systems it represents. From there, you can start to narrow down the causes, but an electronic scan of the car at a workshop sounds like a pretty wise investment. The warning light might even be a by-product of the engine’s refusal to start, and may go out when the engine is finally running." + }, + { + "question": "Why does my 2002 Ford Falcon idle irregularly and have a delayed throttle response?", + "answer": "An engine that runs well when cold but misfires when It’s warmed up is often a victim of poor air-fuel mixture. That can be caused by an air-leak (such as the intake manifold gasket you’ve already changed) a crack in any of the intake plumbing, faulty fuel injectors, a worn fuel pump, a corrupted ECU (computer), blocked fuel line or about a thousand other things.But in this case, knowing the Ford AU Falcon’s engine, I’d be taking a close look at the ignition system, specifically the coil pack. These have been known to fail regularly, often displaying their problems including a rough idle, once the engine has warmed up; precisely the symptoms you’ve noted. That said, rather than rush out and buy a new coil pack, have the vehicle scanned electronically to rule out any other potential source for the problem." + }, + { + "question": "How much will it cost to repair the camshaft adjuster for my 2010 Peugeot 3008?", + "answer": "There are lots of gizmos and gadgets that keep a modern engine running sweetly and maximise efficiency, and some of these do involve the camshafts. But I’ll go out on a limb here and suggest that the component you’re referring to is the cam-chain tensioner which does, indeed, operate automatically to keep the timing chain at the correct tension. Why am I so sure? Because this series of engines has a terrible reputation for premature wear of these components and subsequent replacement of them.Shared with both Peugeot and Mini, the engine in your car experienced timing-chain problems (mainly a stretched chain) in both turbocharged and non-turbocharged variants and became obvious when the engine started making rattling noises, especially on cold start-ups or when idling. Eventually, the chain could fail and if this happened, the engine could be destroyed and would need to be replaced. The solution was to catch the damaged timing chain components before they became a problem, and that’s where having a listen to the engine each morning comes in. Beyond that, you can reduce the risk of the problem occurring by changing the engine oil every 10,000km (and not stretching this interval) and keeping a close eye on the engine’s dipstick and replenishing the oil to the correct level when necessary.Peugeot kept fiddling with this engine to try to fix this problem and developed no less than four different timing-chain designs over the life of the unit to try to fix the problem. But none of the fixes seemed to be perfect, so it’s an ongoing thing. The build date of your car will determine which design it uses, and the bottom line is that sometimes you can get away with replacing some of the timing components, while at other times, you’ll need to replace the chain, tensioners and seals…quite a big and expensive job.Assuming the worst, you should budget for at least $2000, maybe more depending on what workshop you use." + }, + { + "question": "Is there a way to make a Holden Crewman use less fuel?", + "answer": "Make sure the engine is tuned properly at all times, resist the urge to carry gear you don’t need (utes are bad for this) and make sure the tyres are correctly inflated. All those things will directly affect how much fuel your car uses. But really, the biggest change you can make to the Crewman’s drinking habits it to control your right foot. Driving behaviour will have a much greater affect than anything else, but it’s worth noting that the Holden Crewman earned a reputation for being a guzzler early in its life." + }, + { + "question": "Can my 2005 Holden Crewman use less fuel?", + "answer": "High fuel consumption was a major criticism of these cars when they were brand-new. The combination of a heavy car and a large capacity engine meant that the Crewman was never a fuel sipper. To be honest, the absolute best way to reduce its fuel consumption is in the way you drive it. A light foot on the accelerator might just have a bigger effect than you imagine when it comes to squeezing every kilometre out of every litre.But there are other things to do as well. Start with the tyres. A tyre that is under-inflated can cause a vehicle to use more fuel, but frequent tyre-inflation pressure checks can help. Of course, the car’s safety is dependent on correct tyre pressures, too, so it’s not just fuel economy at stake here. Either way, start at about 30 or 32psi (more if you’re towing or carrying heavy loads) and don’t let the pressures drop below that level. Correct wheel alignment can also influence fuel economy and don’t forget to keep the engine tuned and running sweetly as a well-tuned engine will always use less fuel than one that is out of adjustment. Ute owners often fall into the trap of carting around a lot more gear than they need (because they can). Removing weight from the vehicle’s tray will also help cut fuel bills." + }, + { + "question": "Why does the choke on my 1985 Rolls-Royce Silver Spirit stick?", + "answer": "Carburetted V8 engines in Rolls Royces of this era use a fairly simple choke system, based on a bi-metallic strip. When this strip is cold, it rotates the choke to the on position, thereby giving the engine a richer mixture (more fuel, less air). As the engine warms up, hot air plumbed from the exhaust system heats the bi-metallic strip, causing the choke flaps to revolve into their off position. There’s also a mechanical cam system operated via a linkage from the throttle pedal that sets the chokes on the first start-up and then maintains a fast idle once the chokes have begun to wind back into their off position.The pipes that carry the hot air to the bi-metallic strip can crack or fracture over time (and heat cycles) and this can mean the strip won’t get hot enough to turn the chokes off. Sometimes the mechanical cam system can become sticky, causing the fast-idle condition to persist. Next time you notice the engine fast idling, try giving the throttle pedal a short, sharp stab to see if that brings the idle back to normal. If not, you may have to replace the hot-air pipes. Removing the choke flaps from the rest of the carburettor will also take the choke out of the equation, but you might find the car is difficult to start and won’t run smoothly in winter." + }, + { + "question": "What is the best small-medium SUV to buy used for under $15k", + "answer": "If you liked the RAV4, then a newer, more modern RAV 4 should be on your shopping list. Your budget gets you into a RAV 4 from, say 2012 or 2013, and these were, in fact, available in two-wheel-drive (since you no longer need all-wheel-drive).The march of technology means that the RAV 4 used less fuel with every generation, so it’s worth comparing your car’s fuel economy with the later version. While early versions of the RAV 4 (like the own you once owned) would have trouble beating 10 litres per 100km, the more modern RAV 4 from 2013 will easily consume less than eight litres per 100km over the same distance. If you drive carefully, that difference could be even greater. Don’t confuse the continuation of a badge with the stagnation of technology." + }, + { + "question": "Why is my 2020 Hyundai i30 misfiring?", + "answer": "This sounds like a problem that should be easily solvable by having your Hyundai dealership electronically scan the car and interpreting the fault codes that result. This can’t be done by the side of the road or in your driveway, so I doesn’t surprise me that your road-service provider hasn’t had much success.Fundamentally, though, it’s simply not good enough for the dealership to continue to tell you it can’t find a problem. This is a brand-new car and it’s expected to perform faultlessly or, at the very least, to a standard that does not give your partner cause to refuse to drive it. The car is under warranty, so Hyundai is obliged to fix it. If you’re not happy with your dealership’s approach, I’d suggest calling Hyundai’s customer service department. Hyundai guards its reputation very closely in Australia, and isn’t likely to let a case like yours damage that." + }, + { + "question": "Why is the plastic around the gear shift on my 2019 Honda CR-V deforming?", + "answer": "Plastic interior components in Japanese and European cars were once very susceptible to early failures in terms of cracking, peeling, discolouring and warping. The problem was that the manufacturers from these markets had an utter lack of understanding of Australian levels of UV radiation and heat cycles and, as a result, their plastic interiors soon disintegrated. Things soon changed for the better, however, and modern cars have very resilient interior fittings.However, that makes it even stranger that your car should be exhibiting this problem. I’s not something that we’ve seen across a wide cross-section of CR-V vehicles, so maybe it’s a one-off manufacturing fault. Perhaps the plastic trim piece you refer to was damaged when it was fitted at the factory and has gradually become worse with age. Either way, it should be a simple warranty repair for your local dealership. Replacing the trim piece with a new one is the answer as the damaged part probably can’t be repaired economically." + }, + { + "question": "What is the power rating for a 2015 Mitsubishi ASX LS 2.3-litre diesel?", + "answer": "Mitsubishi quotes a power output of 110kW at 3500rpm and torque of 360Nm at 1500rpm for that vehicle. All these figures – and plenty more - can be found within the Carsguide website by clicking on the prices and specs tab and entering the make, model and year." + }, + { + "question": "Why are the front brakes seizing in my GWM ute?", + "answer": "This is a potentially lethal fault as anything amiss with a car’s braking system is a major recipe for disaster. It sounds as though the braking system is applying pressure when you hit the brake pedal, but not allowing the pressure to release when you take your foot off the brake.If yours was an older car, I’d be suspecting the flexible brake hoses had collapsed internally, allowing the brake fluid to pass through them one way but not return. However, this seems unlikely in a car as new as the one you’ve described. Which leads me to think that perhaps the brake master cylinder is at fault or, perhaps the anti-lock braking system is the culprit as this system controls the flow of fluid to each caliper. Either way, it’s straight back to the dealership for a warranty claim, but I’d be taking the vehicle there on the back of a truck as it really doesn’t sound safe to drive as it is. Driving a car with binding or dragging brakes can very quickly overheat the brake fluid, leading to a complete brake failure with obvious potential results.If you’re unhappy with the service from your dealership, I would suggest contacting the manufacturer’s customer service division and stating your case. I’d also be asking for a replacement car until yours is fixed." + }, + { + "question": "Should I buy a Hyundai Kona or Honda HR-V?", + "answer": "It’s nice to see that the worldwide web has put Carsguide in touch with people in the USA and that they’re prepared to ask for advice from half a planet away. Meanwhile, if safety is your number one priority, then you really need to find a vehicle with all the latest driver aids such as autonomous emergency braking, lane-keeping assistance and rear-cross-traffic alert. These are the new safety must-haves now that air-bags, stability control and other systems are considered par for the course.The catch with your situation (from our point of view) is that the vehicles we assess and test in Australia don’t necessarily correlate with the North American buying experience. The specifications of Australian-delivered cars don’t always line up with those of a USA-market vehicle, and that can mean that the safety kit fitted here isn’t mirrored by the same make and model sold on your side of the pond. Don’t forget, too, that some makes and models (Hyundai and Kia are good examples) often feature Australian input into the suspension and steering settings to make them more palatable to an Australian audience. As a result, the same car without that input (such as the version sold in the US) might drive very differently." + }, + { + "question": "What's a good 4WD for the outback?", + "answer": "You really have two ways to go here. The fact that you want to go off-road in the best/worst conditions this country has to offer means an SUV or cross-over just isn’t going to cut it. With that in mind, you’re looking at either a dual-cab ute or a conventional four-wheel-drive wagon.In the ute world, there’s plenty of choice within your budget, but you need to be careful that the vehicle in question hasn’t been worked to death by a tradie towing a bobcat Monday to Friday. The popularity of these vehicles, meanwhile, means that there’s lots of choice when it comes to aftermarket bits and pieces to complete your dream vehicle.The other route – a conventional wagon-style 4X4 – also places a lot of choice within your budget. The Toyota LandCruiser Prado would be a good choice, as would something like a Mitsubishi Pajero which has always represented good value for money both brand-new and second-hand. You could also look at Nissan Patrols which also give you plenty of car for the money and, if you shop carefully, you could find a really nice LandCruiser 80 Series, reckoned by some to be the absolute pinnacle of off-road wagons, even though they’re getting on a bit now. There’s great aftermarket and service support for all these options, so it will come down to your personal preferences." + }, + { + "question": "Why won't my LDV G10 start?", + "answer": "This is possibly a fault with the smart key which not only physically unlocks the car, but also disables the immobiliser and allows the car to start. Have you somehow managed to lock the keys in the car at any stage and retrieved them with the spare key? If so, try the spare key to see if that will now start the car.I’m told that locking the keys inside the car and opening it with the spare key, will wipe the electronic coding on the first key, meaning that it will no longer unlock all the electronic security measures. You can take the key to a dealership and have it recoded. Perhaps it’s just that the key has failed electronically for no good reason and needs either a new battery or a new key module. Generally speaking, messages like `No VID Found’ suggest that the key is not talking to the car’s body computer. Often it’s the key, but sometimes it can be the body computer itself." + }, + { + "question": "Will the stop/start function damage the turbo in my Mazda CX-5?", + "answer": "The advice to always idle a hot turbocharged engine down was based on a period in time when turbochargers didn’t have the water-cooled bearings they do now. With modern turbos such as the one in your Mazda, the bearing shouldn’t get hot enough to need idling down (cooling gradually while the engine idles, pumping oil through the turbo bearing).That said, I would imagine that the Mazda’s engine management software incorporates a line of code that will not allow the stop/start function to operate if the engine was at a high enough temperature that anything (turbo included) might be damaged by shutting the engine down suddenly. That same logic also ensures that the stop/start is disabled if the battery is low on charge, if the air-conditioner is running flat out or any other condition exists that requires the engine to be running. If you’re still concerned, you could always disable the stop/start function manually when you come to a stop after a drive and manually idle the engine for a minute or two before shutting it off. I appreciate mechanical sympathy, and so, obviously, do you, Steven." + }, + { + "question": "Where can I find the colour number for the paint on my 2017 Holden Spark?", + "answer": "Open the bonnet of the car and find the build plate. It will probably be attached to either the firewall or the suspension tower. The plate is a small, metal plate that lists information such as the car’s model, build number, its engine details, trim code, the build date and the colour code. This information can then be given to a paint shop and the correct colour brewed up to make for a perfect colour match for repairs and touch-ups." + }, + { + "question": "Are there plans for a new Mazda CX-9?", + "answer": "Mazda introduced this version of the CX-9 in mid-2016. There have been a couple of facelifts since then (including some specification and model shuffling, as recently as late last year) but there probably won’t be an all-new CX-9 for at least another few years. Based on the previous model’s eight-year lifespan, you could figure on 2024 or so for an all-new CX-9 and you might be getting close." + }, + { + "question": "Does my 2012 Hyundai i30 petrol need a timing belt change at 100,000km?", + "answer": "Petrol versions of the Hyundai i30 from this era have a rubber, toothed timing-belt. This is a clean, quiet running arrangement, but it does require replacement at 90,000km intervals. The advice is to change the tensioners, associated pulleys and the engine’s water pump at the same time as all these components wear out and are located in the same general area, making it a smart move to do all this work in one hit, rather than pull the engine apart a second time." + }, + { + "question": "Why is the fuel consumption in my '07 Mitsubishi Outlander so high?", + "answer": "It doesn’t take much to throw a modern engine off its game when it comes to fuel consumption. Modern electronics control just about every function of today’s engines and a single sensor that is giving the on-board computer incorrect information can throw the tune way out of whack without affecting the way the vehicle feels to drive.The best advice is to have the car scanned by a workshop with the appropriate equipment to see if the car’s computer has detected any faults or glitches (which it will have logged). This is a vastly better approach than simply replacing parts at random and hoping that the problem will go away.I agree that 14.5 litres per 100km is too much fuel for this car, so something is definitely wrong, especially if the consumption has suddenly increased without any change in your driving habits." + }, + { + "question": "BMW X5 diesel problems", + "answer": "Despite the price and BMW’s reputation, this series of X5 was not without its problems. Specific to the diesel-engined versions was a raft of things to watch out for when shopping for a second-hand X5. Those start with a poorly designed intake system which used small flaps in each inlet trat designed to create better air and fuel mixing and, therefore, more complete burning of the fuel. The problem was that these little flaps were secured by two screws each, and these could become loose and fall into the engine with catastrophic results. In some cases, the screws could even migrate into the turbocharger unit, destroying it.Like many other brands of modern turbo-diesel, the X5 could also be afflicted by problems caused by a blocked Diesel Particulate Filter (DPF). If the vehicle was used for urban work rather than highway running, the DPF could become clogged and unable to regenerate itself. Any X5 diesel with a `Service Engine Soon’ light illuminated on the dashboard is a potential problem child.The car’s exhaust gas recirculation valve could also leak, causing faults within the emissions-control system, while the electronics associated with the fuel injectors could also be damaged by water entering the engine compartment.Beyond the diesel engine, the rest of the X5 package was not without problems, either. Those can include electronic issues, poor water sealing around the body, noisy suspension and problems with petrol-engined variants as well. Fundamentally, this was not BMW’s finest hour quality-wise. It’s also worth noting that even though the BMW brand is a German one, this generation of X5s was manufactured in South Carolina in the USA." + }, + { + "question": "Nissan X-Trail diesel problems", + "answer": "The biggest complaint from owners of the earlier X-Trail turbo-diesel was a lack of low-down torque which gave the car a lazy feel when accelerating from rest. Nissan actually issued a Technical Service Bulletin (like a recall, but for a non-safety related issue) to reflash the turbo-diesel’s computer to increase boost pressure at low revs and give the car a livelier feel.But like many modern turbo-diesels, the X-Trail has also been the victim of Diesel Particulate Filter (DPF) problems where the engine never gets hot enough to cause the DPF to self-regenerate. The bottom line is that if you don’t drive the car at freeway speeds for at least 20 minutes once every few weeks, you could be setting the DPF up to fail. Replacing the DPF is a costly business, too, so make sure that your intended use for the vehicle fits with its mechanical requirements.A diesel engine is also often more costly to own and maintain thanks to higher-cost, more frequent servicing that can easily offset the diesel’s lower fuel consumption compared with a petrol engine. Urban owners are drifting away from diesel powerplants and back to petrol engines, and that, frankly, makes a lot of sense." + }, + { + "question": "LDV G10 diesel problems", + "answer": "There are so few of these things on the road even now, that it’s difficult to find patterns within the LDV’s reliability record. But a few things have emerged with enough frequency to call them trends. Those start with the electronics and, specifically, the body computer. Some owners have found that the central locking has problems (sometimes traced to a faulty drivers’ door actuator) while others have problems with the entertainment system.Beyond that, shock absorbers seem to die young and some owners have reported grumbling noises and low-speed jerkiness from the driveline which has been traced back to the rear differential. Some dealers have replaced these units, only for the problem to recur sometime down the track. Overall, the LDV seems to have its problems, but many would-be buyers are prepared to allow for that based on the budget pricing of the LDV range. You get what you pay for…" + }, + { + "question": "Hyundai Tucson diesel problems", + "answer": "The Hyundai brand has developed an enviable reputation in this country for reliability and quality. The brand’s warranty is also excellent, taking away even more buyer anxiety. With that in mind, the decision to go diesel or petrol comes down to the way you use the vehicle.This applies to all brands, not just Hyundai, but if all (or most of) your driving will be urban or suburban based, then the petrol engine is for you. Yes, you’ll use a little more fuel than the diesel variant, but servicing costs could be a little lower and you’ll avoid the modern turbo-diesel’s biggest downfall; a blocked Diesel Particulate Filter (DPF).The DPF is an emissions device that traps the soot from the diesel engine and burns it off at a later date. The problem with that is that the DPF can only burn off the soot and regenerate itself if the engine (and exhaust system) gets to a temperature high enough for this to happen. In urban running, that doesn’t just doesn’t happen, at which point the on-board computer will either try to force a regeneration (not always successful) or the DPF will have to be manually cleaned or even replaced (and that’s costly).The bottom line, then, is that a turbo-diesel (even a modern one) is only for you if you will be driving the car at highway speeds for at least half an hour at least once a month (once a fortnight is better). If that’s how you use a car, then the diesel should be okay; if not, it’s petrol every time." + }, + { + "question": "Roadside assistance NSW", + "answer": "Even though modern cars are more reliable than they’ve ever been, you can still find yourself stranded beside the road or in a car-park in a situation that’s preventing you from being where you need to be. That’s where roadside assistance comes in. These days, the major reasons for calling in the roadside assistance cavalry are likely to be for a flat tyre, a dead battery or simply the keys accidentally locked in the car. That said, when a modern car does refuse to start or run, fixing it is not necessarily the simple task it once was. Either way, roadside assistance will be your best friend when it happens.The various state motoring clubs (in this case the NRMA) have had something of a stranglehold on this market for many decades, but that’s changed slightly in recent times. But those decades of experience have meant that the motoring clubs’ network of servicepeople (the actual folks who drive out to rescue you) are the biggest around and will reach even the farthest-flung corners of the land.Roadside assistance cover usually costs from about $100 per year and can go all the way to more than $300 annually, depending on the type and scope of cover you choose. The variables include how far from your home address you want the cover to apply, how often you drive outside your home region, how much free towing you want included, how many cars you wish to be covered, whether you want other drivers covered in your car and whether you want extras such as free accommodation if you’re stranded, taxis and hire cars if your car is out of commission for a length of time. Other conditions can place a cap on the number of call-outs covered per year while some policies offer unlimited call-outs.Increasingly, though, we’re seeing car companies offer a period of free roadside assistance thrown in when you buy a new car, and insurance companies are increasingly offering roadside assistance as part of their policy (sometimes as an extra-cost option).Then there are the private companies offering roadside assistance, sometimes through a national network of service providers (usually mobile mechanic networks) and sometimes (particularly in regional areas) tapping into the motoring clubs’ network. Don’t forget, too, that there are third-party websites that offer a comparison service to compare the various offers from one online location.There are no hard and fast rules for what level of cover you need, and each provider has a range of terms and conditions that you need to understand before signing on the dotted line. You need to be absolutely sure that the policy you choose will cover you for all your driving and be aware that really basic policies are just that, and may not cover you beyond a certain distance from home. A good, if expensive, policy, however, will incorporate cover for you and others driving your car, regardless of where you happen to find yourself, as well as including a taxi or hire car to get home, a room in a motel if necessary and enough towing allowance to get the car back to a workshop for proper repairs. The other thing to check is whether you’re covered once you’re off what’s called a gazetted highway (that is, an official road). Off-roaders should make doubly sure they’re covered when driving on tracks, as recovering a vehicle from the bush can be hugely expensive. Specialist insurers are a good place to shop for off-road mechanical assistance." + }, + { + "question": "Roadside assistance QLD", + "answer": "Even though modern cars are more reliable than they’ve ever been, you can still find yourself stranded beside the road or in a car-park in a situation that’s preventing you from being where you need to be. That’s where roadside assistance comes in. These days, the major reasons for calling in the roadside assistance cavalry are likely to be for a flat tyre, a dead battery or simply the keys accidentally locked in the car. That said, when a modern car does refuse to start or run, fixing it is not necessarily the simple task it once was. Either way, roadside assistance will be your best friend when it happens.The various state motoring clubs (in this case the RACQ) have had something of a stranglehold on this market for many decades, but that’s changed slightly in recent times. But those decades of experience have meant that the motoring clubs’ network of servicepeople (the actual folks who drive out to rescue you) are the biggest around and will reach even the farthest-flung corners of the land.Roadside assistance cover usually costs from about $100 per year and can go all the way to more than $300 annually, depending on the type and scope of cover you choose. The variables include how far from your home address you want the cover to apply, how often you drive outside your home region, how much free towing you want included, how many cars you wish to be covered, whether you want other drivers covered in your car and whether you want extras such as free accommodation if you’re stranded, taxis and hire cars if your car is out of commission for a length of time. Other conditions can place a cap on the number of call-outs covered per year while some policies offer unlimited call-outs.Increasingly, though, we’re seeing car companies offer a period of free roadside assistance thrown in when you buy a new car, and insurance companies are increasingly offering roadside assistance as part of their policy (sometimes as an extra-cost option).Then there are the private companies offering roadside assistance, sometimes through a national network of service providers (usually mobile mechanic networks) and sometimes (particularly in regional areas) tapping into the motoring clubs’ network. Don’t forget, too, that there are third-party websites that offer a comparison service to compare the various offers from one online location.There are no hard and fast rules for what level of cover you need, and each provider has a range of terms and conditions that you need to understand before signing on the dotted line. You need to be absolutely sure that the policy you choose will cover you for all your driving and be aware that really basic policies are just that, and may not cover you beyond a certain distance from home. A good, if expensive, policy, however, will incorporate cover for you and others driving your car, regardless of where you happen to find yourself, as well as including a taxi or hire car to get home, a room in a motel if necessary and enough towing allowance to get the car back to a workshop for proper repairs. The other thing to check is whether you’re covered once you’re off what’s called a gazetted highway (that is, an official road). Off-roaders should make doubly sure they’re covered when driving on tracks, as recovering a vehicle from the bush can be hugely expensive. Specialist insurers are a good place to shop for off-road mechanical assistance." + }, + { + "question": "Roadside assistance Victoria", + "answer": "Even though modern cars are more reliable than they’ve ever been, you can still find yourself stranded beside the road or in a car-park in a situation that’s preventing you from being where you need to be. That’s where roadside assistance comes in. These days, the major reasons for calling in the roadside assistance cavalry are likely to be for a flat tyre, a dead battery or simply the keys accidentally locked in the car. That said, when a modern car does refuse to start or run, fixing it is not necessarily the simple task it once was. Either way, roadside assistance will be your best friend when it happens.The various state motoring clubs (in this case the RACV) have had something of a stranglehold on this market for many decades, but that’s changed slightly in recent times. But those decades of experience have meant that the motoring clubs’ network of servicepeople (the actual folks who drive out to rescue you) are the biggest around and will reach even the farthest-flung corners of the land.Roadside assistance cover usually costs from about $100 per year and can go all the way to more than $300 annually, depending on the type and scope of cover you choose. The variables include how far from your home address you want the cover to apply, how often you drive outside your home region, how much free towing you want included, how many cars you wish to be covered, whether you want other drivers covered in your car and whether you want extras such as free accommodation if you’re stranded, taxis and hire cars if your car is out of commission for a length of time. Other conditions can place a cap on the number of call-outs covered per year while some policies offer unlimited call-outs.Increasingly, though, we’re seeing car companies offer a period of free roadside assistance thrown in when you buy a new car, and insurance companies are increasingly offering roadside assistance as part of their policy (sometimes as an extra-cost option).Then there are the private companies offering roadside assistance, sometimes through a national network of service providers (usually mobile mechanic networks) and sometimes (particularly in regional areas) tapping into the motoring clubs’ network. Don’t forget, too, that there are third-party websites that offer a comparison service to compare the various offers from one online location.There are no hard and fast rules for what level of cover you need, and each provider has a range of terms and conditions that you need to understand before signing on the dotted line. You need to be absolutely sure that the policy you choose will cover you for all your driving and be aware that really basic policies are just that, and may not cover you beyond a certain distance from home. A good, if expensive, policy, however, will incorporate cover for you and others driving your car, regardless of where you happen to find yourself, as well as including a taxi or hire car to get home, a room in a motel if necessary and enough towing allowance to get the car back to a workshop for proper repairs. The other thing to check is whether you’re covered once you’re off what’s called a gazetted highway (that is, an official road). Off-roaders should make doubly sure they’re covered when driving on tracks, as recovering a vehicle from the bush can be hugely expensive. Specialist insurers are a good place to shop for off-road mechanical assistance." + }, + { + "question": "Roadside assistance WA", + "answer": "Even though modern cars are more reliable than they’ve ever been, you can still find yourself stranded beside the road or in a car-park in a situation that’s preventing you from being where you need to be. That’s where roadside assistance comes in. These days, the major reasons for calling in the roadside assistance cavalry are likely to be for a flat tyre, a dead battery or simply the keys accidentally locked in the car. That said, when a modern car does refuse to start or run, fixing it is not necessarily the simple task it once was. Either way, roadside assistance will be your best friend when it happens.The various state motoring clubs (in this case the RACWA) have had something of a stranglehold on this market for many decades, but that’s changed slightly in recent times. But those decades of experience have meant that the motoring clubs’ network of servicepeople (the actual folks who drive out to rescue you) are the biggest around and will reach even the farthest-flung corners of the land.Roadside assistance cover usually costs from about $100 per year and can go all the way to more than $300 annually, depending on the type and scope of cover you choose. The variables include how far from your home address you want the cover to apply, how often you drive outside your home region, how much free towing you want included, how many cars you wish to be covered, whether you want other drivers covered in your car and more. You can also opt for extras such as free accommodation if you’re stranded, and taxis and hire cars if your car is out of commission for a length of time. Other conditions can place a cap on the number of call-outs covered per year while some policies offer unlimited call-outs.Increasingly, though, we’re seeing car companies offer a period of free roadside assistance thrown in when you buy a new car, and insurance companies are increasingly offering roadside assistance as part of their policy (sometimes as an extra-cost option).Then there are the private companies offering roadside assistance, sometimes through a national network of service providers (usually mobile mechanic networks) and sometimes (particularly in regional areas) tapping into the motoring clubs’ network. Don’t forget, too, that there are third-party websites that offer a comparison service to compare the various offers from one online location.There are no hard and fast rules for what level of cover you need, and each provider has a range of terms and conditions that you need to understand before signing on the dotted line. You need to be absolutely sure that the policy you choose will cover you for all your driving and be aware that really basic policies are just that, and may not cover you beyond a certain distance from home. A good, if expensive, policy, however, will incorporate cover for you and others driving your car, regardless of where you happen to find yourself, as well as including a taxi or hire car to get home, a room in a motel if necessary and enough towing allowance to get the car back to a workshop for proper repairs. The other thing to check is whether you’re covered once you’re off what’s called a gazetted highway (that is, an official road). Off-roaders should make doubly sure they’re covered when driving on tracks, as recovering a vehicle from the bush can be hugely expensive. Specialist insurers are a good place to shop for off-road mechanical assistance." + }, + { + "question": "Why has my 2009 Suzuki Swift lost power?", + "answer": "Modern engines like the Suzuki’s use literally dozens of sensors to keep the engine’s computer informed on the operating temperature, quality of the fuel, coolant temperature, ambient temperature, camshaft position and lots, lots more. If just one of those sensors starts to offer up false or misleading information to the computer, the whole operation of running the engine can be compromised. That’s when you’ll get rough running and/or stalling as well as the excessive fuel consumption you’ve noted.Rather than starting to change sensors on an ad hoc basis (which could take weeks and hundreds of dollars, and even then not arrive at a solution) the best advice is to have the car electronically scanned. At that point, the car’s computer is a good chance to tell the interrogating computer what ails it, and then you can zero in on that component and replace only the parts that are the problem." + }, + { + "question": "What is a good small car for a tall driver?", + "answer": "The news is generally good in this department. Modern packaging and materials have meant that cars have never been bigger inside relative to their external dimensions. A modern Corolla, for instance, has a lot more interior space than a full-sized family Holden or Ford of a few decades ago. Performance is also a given these days, thanks to high-tech powerplants and a raft of transmission technologies that mean an automatic small car can still have lots of flexibility and urge where you need it.But while cars are uniformly more accommodating, the variations in the human form remain. Which is to say that you really need to go and try each contender for yourself in terms of whether you fit in it or not. Some tall people simply have long legs while others attribute their stature to a longer than usual torso. Those differences can have a major effect on how a car’s interior accommodates you, especially when, as you are, you’re starting to tap into the upper reaches of the human dimensions car designers design for. Don’t forget to check whether the steering column adjusts to a position suitable for the seat’s location and whether you can see all the gauges on the dashboard clearly from a normal (for you) seating position." + }, + { + "question": "Is there a radiation problem in 2016 Hyundai i30s?", + "answer": "This one is a little beyond my pay-scale, to be honest. Medical advice from a car website is not something we’re prepared to indulge in. Damaging levels of radiation from a car are not something we've heard of, but to comment either way and potentially put somebody’s health in danger is not our place. The absolute best advice is to make certain the driver in question seeks proper medical treatment.If you think the car is at fault, you could have it scientifically tested to detect the presence of radiation, but it’s certainly sounds unlikely given the well-documented history of the motor-car. From where did your theory that the car is at fault come?" + }, + { + "question": "Should I buy a second hand 2012 BMW 328i imported from Germany?", + "answer": "That’s quite low mileage for a 2012 vehicle and, on the surface, suggests that it has led a pretty easy life. but you’d still only buy it if it is presented with a fully-stamped service book to prove that all the critical preventative maintenance has been carried out. These are complex, high performance cars and they won’t tolerate neglect in terms of skipped services.The major mechanical problems with these cars were found in the engine’s variable valve timing (VANOS) system. Any 'Engine Malfunction' message or 'Check Engine' light in the dashboard could quite easily be caused by a fault in this system. The VANOS arrangement was also the first system to show the effects of poor servicing, so make sure it checks out before you hand over the cash. Fundamentally, though, these cars are not low-maintenance units, so make sure you budget for the necessary ongoing servicing.Don’t forget, also, that this series of BMW was caught up in the Takata air-bag debacle. So make sure the car has been attended to as part of the global recall and don’t take a chance on any car with no proof of this air-bag replacement being carried out." + }, + { + "question": "Are caps to stop petrol being used in diesel vehicles reliable?", + "answer": "This is a real problem and many road service call-outs are, in fact, caused by this very problem. It’s vastly more common for petrol to be put into a diesel vehicle than the other way around, simply because a petrol bowser nozzle will fit into the diesel car’s filler neck, but not the other way around. But should you mistakenly put petrol into a modern, common-rail diesel engine, the entire fuel system needs to be cleaned as a result. And that’s the best-case scenario, because if you drive any distance with petrol in the system, repairs can top $10,000 in some cases.The devices you have listed usually work in the same way; they replace the car’s standard filler neck and act as a physical barrier to an unleaded petrol nozzle being inserted into the car. Unless the nozzle being presented is a diesel-sized nozzle, you won’t be able to put anything into the tank. Installed correctly, they should present no problems, but as with any part of a car’s fuel system, the installer needs to know what they’re doing. But they’re popular with fleet vehicles (which are driven by a variety of people who may or may not know the vehicle is diesel-powered) and families with a fleet that uses more than one type of fuel." + }, + { + "question": "Would swapping 20-inch wheels for 18-inch wheels affect the handling and safety of my BMW X5?", + "answer": "Urban dwellers love the look of huge wheels and low-profile tyres, but their country cousins generally hate them. That’s because those some giant wheel and tyre packages make the car ride more harshly and the tyres themselves are more prone to damage because there’s less sidewall to soak up impacts.Switching to an 18-inch wheel and a tyre with more sidewall would definitely make the car ride better, but it’s not always that simple. For a start, you might run into problems in a legal and insurance sense because you’ve suddenly modified the car. To get around that, you should stick to the smallest wheel and tyre package that the manufacturer specified for that vehicle. In the case of a current model BMW X5 that’s a 19-inch wheel and tyre. That’s going to give a better ride than the 20-inch items you currently have, but it won’t be as big an improvement as an 18-inch package. If, however, yours is not the current model X5, then previous models did, in fact, offer an 18-inch package.Either way, check with your insurance company that you’re not transgressing at some pedantic level and check, too, that the smaller wheels won’t drastically alter the overall gearing and suddenly make your speedometer inaccurate.As for handling and braking, the differences between an 18-inch and 20-inch wheel tyre package would only be felt on a race-track and not in everyday driving conditions. But the improvement to ride quality will be felt every time you drive the vehicle." + }, + { + "question": "Is age or mileage more important when buying a used car?", + "answer": "Definitely mileage. It doesn’t really matter how old a car is in years if it’s in fabulous condition. Similarly, a car that is only a youngster could still turn into a horror story if it’s in a damaged and/or neglected state. A car’s condition is also determined by the things you can’t see, so make sure that any vehicle you are thinking about buying has a full service history. That’s crucial because that tells you that the car has been maintained correctly and those expensive bits and pieces that you can’t see are likely to be in good condition.The one time age is important is when you’re trading the car in for your next one. A lot of used-car valuations are based, at least partly, on the car’s year of build, and two cars in identical condition but with different build-dates will be valued differently for trade-in purposes. But other than that, always buy on condition." + }, + { + "question": "Does my 2004 Mitsubishi Lancer sedan run a timing belt or a timing chain?", + "answer": "Your Lancer uses a timing belt which is made from a rubber compound and drives the camshaft. This makes for a cheaper engine to build and potentially quieter running, but it also means that the belt has to be changed periodically to prevent it snapping in service.Mitsubishi recommends a belt-change interval of 100,000km. The advice of most mechanics it to replace the water pump at the same time since this part of the engine will be apart to change the belt anyway. It’s a lot cheaper to do both things at once, rather than open the engine a second time to change a water pump at a later date." + }, + { + "question": "Will Australia get the 2021 Subaru Levorg?", + "answer": "Subaru has told CarsGuide that the 2021 Levorg will, indeed, make it to Australia. There’s also speculation that it will be an even higher performance car this time around with the new 2.4-litre turbocharged engined from the WRX tipped to power the new Levorg wagon. The only catch is that, due to the need to supply other markets as well as Australia, Subaru may not be able to get hold of the first batch of the new Levorg until well into this year, perhaps even the last quarter of 2021." + }, + { + "question": "Can I use a 2001 Ford Focus motor in my 2002 Ford Focus?", + "answer": "The Ford Focus wasn’t released into Australia until late 2002, so it’s very unlikely you have a 2001 model unless it’s been privately imported. At which point, all bets are off in this regard as different markets had different models which may or may not be swappable.But if the two cars are the same model of Focus and aren’t either side of an upgrade, facelift or model change AND provided they used the same engine from the factory (1.8 litre or 2.0 litre) then you should be able to repower one with the other’s engine. The problems would start if one was a 1.8 and the other a 2.0 when you might find that wiring looms, computer software, sensors and even engine mounts might differ from each other, making the swap much harder than it should be. Don’t forget to inform your insurance company and your local registration authorities of the change of engine number." + }, + { + "question": "Are my engine problems covered by warranty?", + "answer": "This model has a terrible record in terms of engine overheating. Even the petrol engine version has been recalled by Ford Australia after overheating and engine-bay fires were reported both here and in other markets.The diesel doesn’t seem as likely to catch fire, but there’s definitely a trend for it to present with exactly the same problems and outcomes as your vehicle. Those symptoms include a lack of warning that anything is amiss, followed by a total engine melt-down with destructive consequences. As of right now, Ford hasn’t recalled the diesel-engined Kuga for this problem, but it’s definitely a thing around the world.In your case, it’s critical to know whether the problem was pointed out to a Ford dealership within the three-year warranty period. If that’s the case, then you have what’s known as a pre-existing problem which means, if the dealer was made aware of the fault within the factory warranty period, then it’s a warranty case. No questions.Back when your car was brand-new, it carried a three-year warranty, so, you need to work backwards from the date you first notified the dealer of a problem (when the vehicle was topped up with coolant but not diagnosed further) to see if that falls within the first three years of that car’s registered life. Even if it works out a little beyond the warranty period, you’d have a strong case for a pro-rata contribution from Ford for the cost of repairs, since Australian Consumer law can, in some case cases, over-ride factory warranty restrictions. Your case will be even stronger if you have proof of a Ford dealership service history.Even then, there could be some wrangling on the part of the dealer, particularly in terms of what actually caused the engine failure. But I’d be talking to Ford Australia’s customer service division to try to work out a solution." + }, + { + "question": "Why is my horn and reversing camera not working?", + "answer": "You’re probably looking at two different, distinct problems here. It’s pretty unlikely that the car’s horn has anything to do with the reverse camera and vice-versa. The fact that the horn sometimes works and sometimes doesn’t suggests a wiring problem rather than anything wrong with the actual horn unit. You need to check the contacts along the entire horn circuit including the contacts on the horn itself as well as the contacts within the steering wheel that trigger the horn. In modern cars with air-bags, however, this is not a job for the casual tinkerer. Don’t forget the fuse-box, as the horn circuit will have a fuse and this could have shaken loose over time leading to the on-off problem.The reverse camera problem could be down to the screen or the camera unit itself. Again, you need to check all the connections to make sure that everything is connected tightly and that no moisture has managed to get into the circuit (which is entirely possible as the tiny camera unit is mounted on the outside of the vehicle). And while it might sound silly, check that the lens of the camera isn’t covered in dirt or grease which could also leave you with no image on the screen. Clearly, when you select reverse and the screen goes blank, the camera system is trying to show you what’s behind you, so power is getting to part of the circuit. But either the camera isn’t picking up an image, or the screen is refusing to display it. An auto electrician sounds like a good one-stop shop for both your problems." + }, + { + "question": "Why is my car using too much fuel and stalling?", + "answer": "Modern engines rely on a raft of sensors to inform the computer of what’s going on under the bonnet and what needs to be adjusted to keep the thing running smoothly and efficiently. A car that is using too much fuel and stalling could be having a problem with the sensor that tells the on-board computer that the engine is up to operating temperature. A cold engine needs more fuel to run properly so, if the sensor is telling the computer that the engine is still cold, the computer will continue to inject extra fuel into it. Of course, if the engine is up to temperature (regardless of what the sensor says) that extra fuel will show up as increased fuel consumption and could easily make the engine stall or run roughly.However, that’s just one possibility and with the dozens of sensors dotted around a modern engine, the best advice is to have the car electronically scanned to see what fault codes are thrown up. The good news is that these sensors are usually inexpensive to replace and should return things to spot on pretty much immediately. Other suspects would be oxygen sensors and maybe even the stepper motor which controls the idle speed." + }, + { + "question": "How do you change a car's suspension?", + "answer": "This car was not universally panned for its poor ride quality, but comfort is a very subjective thing and if you’re felling the bumps, then you’re feeling them. And you’re not alone, because many owners of SUVs have experienced the very same thing.By raising the ride height of a hatchback to create an SUV or cross-over, manufacturers suddenly find themselves with a vehicle that has a higher centre of gravity. That means that the car tends to roll more heavily in corners. The solution to keeping the car a tidy handler is to make the springs (suspension) stiffer and, therefore, reduce the amount of body-roll that is felt. But that’s often at the expense of ride quality. And that’s probably what you’re feeling in your Honda.You can change the springs for a softer set, but you’ll be dramatically changing the car’s dynamic responses and could even find this change throws up all sorts of ABS and ESP anomalies as well as making the car technically unroadworthy. But all is not lost.The other thing that has a dramatic affect on a car’s ride quality is the wheel and tyre package fitted. As manufacturers charge more for each hike in trim level, they also tend to fit tyres that are wider and have a smaller sidewall profile, for a sportier appearance. But here’s the problem: The smaller the tyre’s sidewall (it’s profile) the fewer bumps that tyre can absorb before it passes that bump on to the suspension and, ultimately, into the base of your seat. I’m tipping your car is an up-spec HR-V with 18-inch wheels and tyres and these, in fact, are the cause of the choppy ride you dislike so much.The solution might be to fit the 17 or even 16-inch wheels and tyres from a lower-spec HR-V. You might find a Honda dealer who will swap your wheels and tyres for another set or even another HR-V owner who wants to upgrade to your 18-inch tyres in exchange for their 16-inchers. Opting for a smaller tyre with a higher sidewall is where we’d always start when attempting to improve a vehicle’s ride quality." + }, + { + "question": "What do I need to know when buying a new car?", + "answer": "The R55 Mini five-door hatch was given a facelift in July 2020, so `F55 Update’ should indicate the fact that the car in question is a post-update model. The facelift wasn’t a huge one and didn’t affect the basic vehicle, but depending on what version of the car was involved, there were a few minor changes to help keep the car current and competitive with its peers. ‘New available to order,’ meanwhile, suggests that a car is a brand-new one and not a second-hand car or – and it’s quite common – a demonstrator model.As far as extra costs go when buying a new car, it’s all a bit of a minefield. Dealers love charging delivery fees (often simply a wash and vacuum) and you should make sure that any extras – like floor mats or slimline number-plates – are either requested specifically by you or are thrown in by the dealer to sweeten the deal. And don’t be sucked into the other extras like paint protection, upholstery protection and rust-proofing. If a car maker can’t sell you a car in 2021 that won’t fade, rot or rust, then they don’t deserve your money.Then there are the inevitable government charges. These vary from state to state but can include stamp duty, registration and more. Make sure the dealer spells out all these extras and budget for them. The best advice is to insist that the car dealer is absolutely upfront with the final figure you’ll be asked to hand over before driving off in the car. Regardless of what 'discounts’ and deals the dealer offers, the only number you need to worry about is the drive-away, no more to pay figure." + }, + { + "question": "Which SUVs are easy to climb into?", + "answer": "This is one thing that SUVs are actually very good at, Philip. The higher position of the body means that many people find them a lot easier to enter and leave as there’s less knee-bending and gravity-defying to be done.The world is full of affordable SUVs right now, but you need to find the one that makes life easiest given your particular circumstances. As well as the height you need, look for an SUV that has doors that open wide as well as the grab-handles in places you require them. Make sure the door has a pull-handle in the right location so you can close it easily, too." + }, + { + "question": "Should I buy a write off that's been repaired?", + "answer": "The old adage is that a car that has been damaged and repaired will never be as good as it once was. Frankly, that’s simply not true these days thanks to much better repair techniques and vehicle design. That said, any car that has been repaired needs to have been repaired properly, so you need to know the extent of the damage and who repaired it before you take the plunge. Make sure the repairs were carried out by a professional repairer and one that possesses the equipment necessary to complete the job perfectly. The rule of thumb also applies that: If you can see evidence of repairs, they haven’t been done properly.It’s important to remember, too, that repairable write-offs aren’t necessary cars that have been damaged in a crash. They can also be stolen and recovered vehicles (perhaps with their interiors missing). The one to be very wary of is a repairable write-off that has been damaged by being driven into water. Generally, though, water-damaged cars are listed as statutory write-offs (never to see the road again) as they often give problems as time goes by.By and large, a repairable write-off is a viable purchase if the repairs have been completed properly. But there will always be the element of doubt, and that’s what drives prices of these cars down." + }, + { + "question": "How much is a used 2006 Holden Calais worth?", + "answer": "The prices of second-hand cars have sky-rocketed recently due to a lack of supply. People are simply not selling their old cars at the usual rate (as trade-ins and private sales) so the laws of supply and demand apply. That is; more demand plus less supply equals higher prices. This phenomenon has been most strongly felt in the case of locally-made Holdens and Fords, perhaps because of nostalgia and the `they don’t make ‘em any more’ factor. Either way, it’s true that the second-hand Holden Calais that cost $6000 this time last year can be worth almost double that now.With just 120,000km showing, your car is a relatively low-mileage example and the fact that it’s a V8 is good news. Beyond that, however, you haven’t given me much to go on. For a start, 2006 was a change-over year for Holden models; the VZ left showrooms and the new VE model entered. The difference between a VZ and VE in price is significant, particularly in V8 form. I’d also need to know whether your car is a Calais V. All those things have a bearing on value.For the record, though, a VE Calais sedan in good condition with similar kilometres to yours would probably be advertised for around the $14,000 mark or even more. And that’s almost twice what it was worth just a year ago." + }, + { + "question": "Why won't my 2005 Ford Territory transmission move forward or reverse?", + "answer": "The transmission in this era of Ford Territories was notorious for suffering a failed transmission oil cooler. If that happened, the coolant would often mix with the transmission’s fluid, causing massive damage to both the electronics and the mechanical components of the transmission. In severe cases, the vehicle could lose drive altogether. A replacement transmission is the usual fix, so it’s an expensive failure.But the first check to make is of another part of the Territory that is also known for giving trouble. In this case, though, the end result is nothing like as dramatic as it’s caused by damaged or poorly adjusted (loose) selector linkages. A quick tighten or adjustment will have the transmission operating properly again, but you need to ascertain what’s causing your problem in the first place. Don’t forget to check that there’s actually sufficient fluid inside the transmission, too, as low fluid can cause a loss of drive. Most workshops will be able to diagnose either problem pretty quickly." + }, + { + "question": "Why is the coolant in my 2007 Holden Astra a milky colour?", + "answer": "The first response of most mechanics on this would be that you have a head gasket leak in the engine. Coolant in the oil and/or oil in the coolant are classic symptoms of this. It happens because the faulty head gasket allows the two fluids to mix but, depending on exactly where the gasket fails, you don’t necessary get both symptoms. A workshop can pressure test the engine’s cooling system and perform what’s called a TK test to show up any contaminants in the coolant that have found their way there via a blown head gasket.But before you go tearing into the engine, check the service records to find out how old the coolant is. Coolant will discolour over time and kilometres and what you’re seeing as a `milky colour’ might simply be old coolant that has gone cloudy and needs changing." + }, + { + "question": "Why is my 2015 Mazda BT-50 losing power?", + "answer": "You can probably rule out anything like a split turbo hose as this would cause the vehicle to lose power all the time, not just after prolonged use. Modern turbo-diesels like the one in your car use a range of electronic sensors and controls to keep everything running properly. It could easily be that a sensor is sending erroneous messages to the computer. An electronic scan of the vehicle should offer some answers.The other possibility is that the fuel system is not keeping up with the engine over time. This could be due to a blocked filter, a blocked fuel line or return line or even a fuel pump overheating. A check of the fuel system would also be in order." + }, + { + "question": "What octane rating fuel should I be using in my 2014 Ford Focus?", + "answer": "Your car requires an octane rating of 91 RON and, to be honest, the biggest difference in using the more expensive 95 or even 98 RON brew will probably be to your wallet, not the car. Changing to a higher octane rating is not really a scientific way of fixing problems like rough running, and there’s probably another reason for the poor performance.I’d be scanning the car electronically for a clue to what’s going wrong with it, but bear in mind rough running can be caused by lots of things. If you really want to pursue the fuel you’re using as a potential cause of the problem, rather than change to 95 RON, change the service station you use. Sometimes, a service station can have contaminated underground tanks and this can cause all sorts of running problems by the time the dirty fuel is in your tank. Another hint: If you see a fuel tanker delivering fuel to a service station as you pull up to refuel, find another service station. The fresh fuel being pumped into the underground tank will stir up all sorts of nasties that would otherwise settle at the bottom of the tank. By filling up immediately after the station’s tanks have been filled, you stand a good chance of buying a tankful of dirty fuel." + }, + { + "question": "Why is water coming into the passenger side of my 2006 Holden Calais?", + "answer": "The prime suspect for this is a blocked vent that normally funnels condensation from the air-conditioning system to the outside of the car. If this vent becomes blocked or split, the condensation can enter the cabin. Other possibilities include a damaged heater matrix which can leak coolant into the cabin or a sunroof with blocked drainage channels that can also leak into the vehicle." + }, + { + "question": "Why does the speedo in my 2004 Mitsubishi Triton bounce up and down and make a weird noise?", + "answer": "The cable that drives the speedometer is a likely candidate for this in some cars, Aaron, but mainly older ones than your Triton. The cable will eventually run out of lubricant, at which point it can bind up and won’t turn smoothly (the cause of the hyperactive needle) while also making a dry squawking noise (the budgies). But, from memory, your car has an electronically-driven speedo, so the cause is more likely that the speedometer itself is worn out and causing internal friction (for the same set of symptoms)." + }, + { + "question": "What can I do about the metallic red paint on my 2011 Mitsubishi Lancer peeling?", + "answer": "I’ve certainly heard of metallic paint on Mitsubishi Lancers peeling from the clear coat before, but it’s hardly a Mitsubishi-specific problem. Many car-makers had trouble (and some of them still struggle) to get clear-over-base paint finishes to work with Australian levels of UV radiation. Strangely enough, Australian car-makers have been some of the worst offenders over the years. The problem is that once the top, clear coat has begun to discolour and peel, the lower, colour cat is usually compromised beyond salvation as well. Repainting either the entire car or the horizontal surfaces (which cop the most UV grief) is the only real long-term solution.I’d be very surprised if any car-maker came to the rescue with a paint-finish warranty claim after a decade, but it certainly can’t hurt to ask Mitsubishi Australia’s customer service department at head office. In any case, getting any sort of help with this will depend on how the vehicle has been maintained, where it’s been parked and whether any aftermarket paint treatments were ever applied. Largely, however, this type of paint degradation is regarded as normal wear and tear." + }, + { + "question": "Why do I get an error message when I connect the nav in my 2017 Volkswagen Tiguan?", + "answer": "Your car’s sat-nav should be taking its data from an SD card that’s inserted in a slot inside the glove-box. So, the first thing to check is that the SD card is seated in the slot correctly. But there have been cases where the VW’s software seems to have a light-headed moment and loses the plot (it happens on plenty of other brands, too). One thing you can try is to press the on-off button for the infotainment screen and hold it down for at least 15 seconds. Sometimes, that will actually reboot the system and everything will come to life again, including the sat-nav.Failing that, it’s a trip to the dealership to have the experts fix it. It may turn out that your data card or the software in the car needs an upgrade, which the dealership should be able to sort out for you." + }, + { + "question": "How much should I pay to replace the transfer-case on my 2010 Mazda CX-9?", + "answer": "I’m not in a position to guide you around the financial aspects of this problem, Joseph, but it remains that the transfer-case in this model Mazda has, indeed, earned a very patchy reputation. It seems that Mazda never specified an oil-change interval for the transfer-case and, over time, the oil can break down and lead to high operating temperatures and internal wear of the mechanical parts. This can include metal fragments breaking off and damaging other components, as well as the high temperatures causing fusing (damage) to the metal parts. In some cases, that can also damage the spline shaft that joins the transmission to the transfer-case and, if that happens, the transmission will also be severely damaged. This has been known to occur in cars with as little as 70,000km on board.The reason the transfer-case oil wasn’t changed when you had the car serviced is simply because that task is not listed as a service item for this car. Which was, remember, the problem in the first place. Most workshops now agree that the CX-9’s transfer-case oil be changed every 60,000km or so, but sadly, it seems that’s all a bit too late for you. There was a Special Service Bulletin issued for this problem in the USA, but don’t assume that this will also apply to Australian Mazdas. That said, I’d still be having a chat with Mazda Australia’s customer service department." + }, + { + "question": "Can I upgrade the steering wheel for a 2007 Ford Focus to add more controls?", + "answer": "Steering wheel controls are very convenient but, generally speaking, they’re not something that can be retro-fitted. Even if there was higher specification Focus with steering wheel controls as a factory fitment (and the Ghia version of your car did) it’s unlikely your car would have the wiring and electronics to adapt the steering wheel from that model. Even if the wheel could be physically fitted, the functions wouldn’t be accessible to the rest of the car." + }, + { + "question": "Why did my 2018 Toyota Kluger jump from drive into neutral?", + "answer": "We haven’t heard of the Kluger jumping out of gear as a common problem, but it’s definitely one you need a mechanic to look at as there’s an obvious safety implication if you lose drive at a critical moment. The 'flaring' could simply be the behaviour that’s been programmed into the vehicle at the factory. The idea is that when you start to use large throttle inputs (say, when overtaking) the vehicle interprets that as you driving on a winding, uphill road. So, to keep the engine making lots of power, it holds on to a lower gear than seems normal. And that’s what you’re feeling when the revs stay high beyond your overtaking move. Try adjusting the car’s mode from Sport to Normal or even Economy, at which point the transmission should become a little less frenetic.The good news is that, if there’s something wrong, your car should still be covered by Toyota’s factory warranty (which was three-years/100,000km when your car was bought new) so make it Toyota’s problem. If you’re not happy with your dealer, talk to Toyota Australia’s customer service department." + }, + { + "question": "My 2002 Nissan X-Trail 2002 is struggling to change gears", + "answer": "You could be right in presuming that the clutch is not fully disengaging as this will definitely cause gear-selection problems. If the clutch is worn or has broken components inside, then it can be impossible to make it fully disengage, and choosing gears – particularly from a standing start – can be difficult if not impossible. At that point, presuming the clutch is adjusted properly (and your car uses hydraulic clutch actuation, so there’s not really any adjustment in it) a replacement clutch is the only real fix.But don’t rule out a problem with the mechanism that actually selects the gears and links the gear-shifter to the gearbox proper. In some cars this is a cable, in others it’s a set of linkages, but either set-up can become maladjusted and cause shifting problems." + }, + { + "question": "How much will it cost to replace the clutch in my 2008 Nissan Navara?", + "answer": "This cost of this will depend on a few things, Anthony, including which workshop you choose to carry out the work and what that workshop’s hourly labour rate is. That said, budget for around $2000 for the clutch kit and the time to fit it and you should be okay.The other thing to consider is whether this is a good time to replace the sometimes troublesome dual-mass flywheel with a simpler, more robust singe-mass unit. The cost should be about the same, but the single-mass replacement will be a stronger, more reliable unit over time. It’s the first modification a switched-on Navara owner will make if they intend to tow heavy loads with the vehicle." + }, + { + "question": "Why did the engine in my 2012 Kia Sportage seize without warning?", + "answer": "The Kia Sportage sold in the US certainly did have its share of problems. In some cases, the engine failures were traced to a faulty batch of engine bearings, in others, a leaking oil sump was blamed for allowing too much oil to escape, leading to oil starvation which destroyed the whole engine. Kia’s fix for the latter condition was to fit an oil-pressure warning light with a more proactive trigger-point.But it’s dangerous to assume that the same make and model sold in the USA (or anywhere else) will have the same problems as Australian delivered cars. Often, even though they share a brand and badge, the cars from different markets are built in different factories and use parts from different suppliers. Sometimes there are major mechanical changes to cope with local conditions and tastes which can lead to very different reliability outcomes.That said, however, the Theta engines used in local Kias have been problematic for some owners and catastrophic engine failures are part of those. You could talk with Kia Australia’s customer service division about financial assistance with the cost of repairs, but at nine years old – even with relatively low kilometres – there would be no guarantee of that happening." + }, + { + "question": "Problems with engine failure in my 2010 Mazda 6", + "answer": "This is a known problem in the Mazda turbo-diesel, and many owners have suffered similar failures. The problem begins with the formation of hard, carbon deposits in the top end of the engine which eventually find their way into the engine’s sump and block the oil pick-up. When that happens, the engine can’t pump oil efficiently and some parts of the engine become oil-starved. That’s when a build-up of friction and, therefore, heat, will cause a catastrophic failure with the attendant metal shavings that were subsequently discovered in your engine.So why was the problem missed? An enthusiastic mechanic will always have a look at the oil that comes out of an engine, looking for just the symptoms you’ve noted. A really keen technician will sometimes even cut the old oil filter open to check for anything that shouldn’t be there. Unfortunately, in the context of a busy workshop with price-conscious customers, this doesn’t always happen. In the Mazda’s engine, the normal practice should be to check the strainer that covers the oil pick-up, but, again, that may not have been the case with your engine. If the workshop you used was a Mazda dealership, I’d be asking management why that process wasn’t followed. Even then, it’s difficult to say whether this check would have saved your engine, as the damage may already have been done." + }, + { + "question": "What is the rubbing noise behind the wheel of my 2019 Hyundai Kona?", + "answer": "It’s not unknown for a car-maker to receive a batch of parts from a supplier where the parts in question have a materials or manufacturing flaw in them. Certainly, enough Hyundai owners have reported this same problem for that to be a reasonable hypothesis. The theory about the gear in the steering system is one possible cause for the noise you’re hearing, but I’ve also heard other mechanics suggest that it’s the clock-spring (that electrically powers the air-bags, steering wheel controls, yet still allows the wheel to turn) that’s at fault.Either way, it’s a warranty job for the dealer to sort out, but experience has shown that Hyundai’s dealers are very good at keeping their customers happy. Meantime, the replacement part should be from a later, improved batch, without the inbuilt flaws, so it shouldn’t happen again." + }, + { + "question": "What is the grating noise behind the wheel of my 2018 Hyundai Kona?", + "answer": "This is a relatively common complaint among Hyundai Kona owners. Sometimes the noise manifests as a buzz or a groan and sometimes it’s loud enough to hear over the stereo. Since your car has electrically-assisted power-steering, there’s no chance that it’s a lack of hydraulic fluid causing the noise, but some Hyundai specialists believe the noise comes from a worm gear within the electric assistance unit. It seems that even in almost new cars, there can be enough wear in this component to cause a noise. The other possible cause is the clock-spring which is a spring that resides inside the steering column and maintains the electrical connections with the steering-wheel mounted controls, the air-bag and the rest of the car, yet still allows you to turn the wheel to steer the car. The good news is that your car is well and truly within the factory warranty period, so a Hyundai dealer is obliged to sort it out for you. Just don’t make the mistake of taking 'they all do that' for an answer." + }, + { + "question": "Does the Nissan X-Trail 2019 come in 1.6 diesel with an automatic gearbox?", + "answer": "No, it doesn’t. Nissan dropped the 1.6-litre turbo-diesel with the facelift in 2017, replacing g it with a two-litre unit that was both more powerful (96kW plays 130kW) and had more torque (320NM versus 380). Beyond those numbers, the progress was a bit harder to see as the later, two-litre engine used quite a bit more fuel (7.4 litres per 100km against 5.3 litres for the 1.6-litre engine) and was only available as an all-wheel-drive vehicle and with a six-speed manual transmission. The earlier, 1.6-litre X-Trail was available with a CVT transmission (two-pedal operation) but if you chose that transmission, the vehicle was front-wheel-drive only." + }, + { + "question": "Has Subaru Australia discontinued the Levorg?", + "answer": "Not sure where you heard or read that. Stuart, but it’s not even close to being true. Australia will get the 2021 Subaru Levorg, but the nuances of global supply from the Japanese factory mean that it might not show up in local showrooms until the fourth quarter of this year.What precise form it will take is still a matter of great conjecture, but the smart money seems to think that it will be a muscled-up Levorg this time around. It will definitely have a turbocharged petrol engine and, again, the rumours suggest it might use the new 2.4-litre engine from the WRX, perhaps with a slightly different tune. A hybrid or plug-in electric Levorg? Not this time around, it would seem, and Subaru will probably wait until the next platform upgrade before it introduces electric-drive technology to the Levorg range." + }, + { + "question": "Does my Mitsubishi ASX 2016 petrol have timing belt or chain?", + "answer": "The 4B11 (official code-name) engine in your ASX used a timing chain rather than a toothed, rubber timing belt. That means the chain should be good for the life of the engine, rather than requiring periodic replacement as a timing belt does. While the timing chain in this engine seems to be of a good design and hasn’t caused widespread problems, the accessory drive belt (which drives the water pump and power-steering pump, has been known to jump off its pulleys, leaving the car with no power-steering and no pump to operate the cooling system. At least it’s obvious when it happens (so the car can be shut down with no further damage) and the fix is an easy one." + }, + { + "question": "Does the 2010 Nissan Navara have a timing belt or chain?", + "answer": "The simple answer, Andrew, is that the 2.5-litre turbo-diesel engine in your Navara has a timing chain rather than a timing belt. However, it’s not that simple, as the engine uses two chains, rather than a longer, single timing chain.The primary timing chain on your engine is a single-row chain while the secondary chain is a duplex (or double-row) chain. The secondary chain doesn’t seem to give too many problems, but many owners have found that the lower, single-row chain seems a bit underdone and has been known to stretch in service. When that happens (if the stretching is enough) the pistons and valves inside the engine can collide with fairly devastating results. The chain guides can also show signs of premature wear in these engines.The trade recommends that the primary timing chain in these engines is changed every 80,000km or so and inspected for wear and stretching every 40,000km. Which pretty neatly sidesteps all the advantages of a timing chain over a timing belt." + }, + { + "question": "Should I replace the engine in my 2013 Holden Captiva?", + "answer": "Depending on what sounds the engine is making will determine whether the engine is a throwaway or can be fixed. But if the consensus is that the engine in your car is beyond redemption, then I reckon a second-hand engine from a wrecked Captiva would be the best bet. I don’t think the car itself would be worth enough money to justify a rebuilt engine which could run to $10,000 or more.Nobody wants to tell you this, but fundamentally, the Captiva was a pretty ordinary car. Lots of owners had lots of transmission problems (which you already know about) and plenty of diesel engines destroyed their turbochargers and – in some cases – the rest of the engine in the process. The petrol V6 was no beacon of excellence either, with a terrifying propensity to consume timing chains.Who at Holden has rejected your claim for help in repairing the car? If it was the dealer, I’d simply go around that business and talk directly to Holden’s customer service department. The fact that the car has a full Holden service history might sway opinion at head office, but I wouldn’t be going to the bank on it given the age of the vehicle." + }, + { + "question": "Should I buy the 2021 Great Wall Cannon X Ute?", + "answer": "You’re in a bit of a spot here, Rod, because you want vehicle that can handle beach driving every now and then (so, a four-wheel-drive) but one that will spend the bulk of its time in an urban setting. That means a vehicle with a diesel engine is not your ideal solution, yet the vast majority of four-wheel-drive utes are, indeed, diesel powered.Diesel is a problem for folks like you because modern diesel engines don’t appreciate being used for short, urban journeys. The fact is, these modern diesels are fitted with diesel particulate filters (DPFs) which aim to clean up the tailpipe emissions. That’s fair enough, but when driven in an urban environment without a good run at highway speeds every few weeks, the DPF can clog up and that’s when the problems – and repairs costs – start.Beyond that, a diesel can easily cost more to service and maintain over the long term, even if it gets more kilometres per tank than a petrol. You might just find that, in an overall sense, the diesel will be costlier to own and run.Perhaps a better alternative for you is an SUV with a petrol engine and all-wheel-drive. These won’t have the low-ratios of a four-wheel-drive ute for heavy-duty off-roading, but they should be able to handle loose surfaces like a sandy track down to a fishing spot. The catch is that if you do get an SUV stuck on the beach, you won’t get much sympathy for taking the vehicle out of its depth (literally). Perhaps an older four-wheel-drive with a petrol engine would be your best bet. Look at vehicles like a 2015 to 2017 Toyota HiLux ute which was available with four-wheel-drive and a very handy four-litre petrol V6 engine. That way, you’ll get both the driveline and the engine that best matches your requirements." + }, + { + "question": "Does the 2021 Hyundai Ioniq PHEV have sufficient power for overtaking on long drive?", + "answer": "The Ioniq PHEV is not exactly a fast car in terms of its acceleration, but it will comfortably cruise at the legal limit. Certainly there are cars that are better at overtaking than the Hyundai PHEV, but it will still accelerate around slower traffic on the highway.Overtaking is a bit of a lost art these days with dual-lane freeways and it really doesn’t matter how powerful your car is if you don’t know how to overtake safely. The other thing to consider is that hybrids like the Ioniq are at their best in city and suburban traffic where the harvesting of energy otherwise lost during braking makes them most relevant. If all your driving is over long distances at cruising velocities, a conventional car with a conventional driveline might make more sense." + }, + { + "question": "How can I fix the seat belt in my 2020 Honda HR-V?", + "answer": "Inertia-reel seat-belts have saved lots of lives by ensuring that they’re always adjusted correctly on whoever is wearing them. They work by being able to mechanically detect sharp forces (such as would be expected in a crash) and locking instantly, limiting the movement of bodies in the process. In the meantime, they offer a huge degree of convenience by allowing you to move around in your seat without being squeezed by the belt.But they can suffer problems with the inertia mechanism which can jam and lead to the problem you currently have. This is often because the car is parked on an angle, causing the mechanism to `think’ that the car has pitched violently and locking the belt as a precaution, even though it’s standing still. So test the seat-belt with the car sitting on flat ground. To be honest, inertia-reel belts are more likely to refuse to unravel to allow you to fasten them than they are to fail to wind-in or retract, so maybe there’s a small manufacturing flaw in the belt in question.The good news is that your car is still under its factory warranty, so a trip to a Honda dealership should be able to sort the problem quickly and simply and at zero cost to you. The quickest, safest fix would be to simply replace the whole seat-belt unit and that’s probably what a dealer will do." + }, + { + "question": "What transmission box do I have in my 2007 Holden Commodore VE?", + "answer": "It all depends on what engine is fitted to your car, Karen, as Holden used a range of gearboxes in this series of Commodores. If your car is the base-model version (the Omega) it will be fitted with a four-speed automatic (code-named the 4L60E). If your car is an SV6, it will have either a five-speed automatic (5L40E) or a six-speed manual (the Aisin D173/AY6 unit). If your car is a V8 Commodore, it will have either the six-speed automatic (6L80) or a six-speed manual (Tremec T56) fitted.Of all those transmission options, the five-speed automatic was the odd one out as it was only used from the launch of the VE until the first facelift in 2008 when it was replaced by a six-speed automatic." + }, + { + "question": "Why does my 2017 Kia Sorento randomly lose power?", + "answer": "It sounds like something electronic is randomly playing up and that’s causing the intermittent problem. Modern engines like these use a raft of sensors to keep the on-board computer informed of what’s going on and keep everything running smoothly and efficiently. If just one of those sensors stops working properly, all sorts of havoc can result.It’s a bit strange that the on-board diagnostics of the vehicle aren’t throwing up a relevant fault code when your mechanic interrogates the computer but, again, some of these modern electronic systems require some pretty specific software. Which means a trip to a Kia dealership might provide a more in-depth answer to what’s going on.The good news is that since 2014, Kias sold new in Australia have been covered by a seven-year warranty, so your Sorento is well and truly still under that factory cover. Which means it shouldn’t cost you anything to have the problem sorted out by Kia." + }, + { + "question": "Does my 2001 Holden Barina need a new clutch?", + "answer": "By 'rides' I’ll assume you mean 'slips', which then slowly allows the car to build up to speed (as in, the rest of the car catches up with the engine). There are two major causes of this, the first is a clutch that is out of adjustment, and the second is a clutch that really needs replacement.The problem you have, though, is that even if the clutch on the Barina is adjustable (and some clutches aren’t) the fact that you’ve been driving it with the clutch slipping suggests that you’ve already damaged the clutch to the point where it would need to be replaced anyway. Continuing to drive it can also put 'hot-spots' on the car’s flywheel (to which the clutch attaches) and that can mean the flywheel also needs to be resurfaced when you replace the clutch.I reckon, at the minimum, you’re looking at a new clutch kit. Ignoring it will eventually wind up with the clutch expiring completely and you walking home." + }, + { + "question": "When should the timing belt be replaced on a 2011 Audi A5?", + "answer": "What you haven’t told me, Luke, is whether your car has a petrol four-cylinder engine or a V6 turbo-diesel. In any case, the petrol engine fitted to this series of A5 Audis used a timing chain, so it should never need replacing as it’s designed to last the life of the engine itself. That, however, has not been the experience of every owner of these cars, and timing-chain failures have been a hot topic of discussion on these four-cylinder turbocharged engines.The V6 turbo-diesel, however, does use a toothed rubber timing belt, and that, along with its tensioners, does need to be changed at regular intervals. The trade reckons that interval should be every 120,000km or every five years, whichever comes first. That’s because rubber deteriorates with time as well as kilometres. The other piece of advice is to change your water pump while you have that part of the engine pulled apart. It’s a lot cheaper to do both jobs in one go than to open the engine a second time to replace the water pump." + }, + { + "question": "What is the weight carrying capacity of the roof of a 2020 Toyota Corolla?", + "answer": "The answer will depend on what brand and type of roof rack you use. Different brands of racks have different ratings, but most seem to be able to cope with between 60 and 75kg.That then switches the question to what size kayaks you have. A small, single kayak is likely to be around the 15kg mark, while a large, double kayak can weigh anything up to 45kg. You need to weigh your kayaks together and then work out if they’re suitable for roof-rack transport. Either way, a quality rack will always be a safer bet than a cheap one. Make sure, too, that the rack you choose has fixing points appropriate for the load being carried." + }, + { + "question": "What is the ANCAP rating for the 2018 Suzuki Baleno?", + "answer": "The Baleno sold in Australia was fitted with six air-bags in total. That was made up of two front bags, two front-side bags and two full-length curtain air-bags that protected those in the rear seat as well. But it missed out on other safety tech including autonomous emergency braking and lane-keep assistance.The Baleno wasn’t crash-tested locally, but it was tested by Euro NCAP and didn’t perform too well. Combined with that lack of active safety gear was a relatively poor chest-protection rating in the pole-impact test, leaving the Suzuki with a safety score of just three stars." + }, + { + "question": "Can I increase the brightness of the dash lights in my 2013 Holden Colorado?", + "answer": "On the lower-right corner of the dashboard, you’ll find the rotary switch that controls the headlights. On the same switch panel (just to the left of the main headlight switch) are a pair of sliding controls that control the headlight aiming (the right-hand slide) and the dashboard-light brightness (just to its left).When the car’s headlights are turned on, the dashboard lights are automatically dimmed, and sometimes this provides insufficient light to see the gauges clearly in bright daylight. But by holding the adjustment slide in the up position, you can turn the dashboard lights to their brightest level of illumination." + }, + { + "question": "Why is my diesel 2014 Holden Captiva blowing black smoke?", + "answer": "Excess black smoke from a diesel engine is bad news as it can – among other things – cause the engine to run hot enough to cause internal damage. As for a cause, it could be anything from contaminated fuel to a block air-filter, a faulty sensor or a damaged intake system. Modern diesel engines like this one also have a habit of forming black deposits in their intake tract (a by-product of the engine’s own emission controls) and this can cause all sorts of problems including black smoke.Another possibility is that the car’s diesel particulate filter (DPF) is blocked and the car is trying to regenerate it (clean it out) by dumping lots of fuel into the engine, and that’s causing the excess smoke. Either way, it needs to be fixed to avoid the potential for costly engine damage, not to mention the environmental havoc the car is causing in its current state. An electronic scan of the onboard computer would be a good starting point." + }, + { + "question": "Why does my 2016 Mitsubishi Pajero Sport cut out when idling at lights?", + "answer": "This type of problem can have any number of causes. The best option is to have the car scanned electronically to see what fault codes have been logged by the on-board computer.You could be looking at a fuel issue, something purely mechanical (like the idle-speed set too low) a blocked air-filter, a computer issue or any number of sensors that are not playing ball. But until you interpret the fault codes, you’ll be flying blind and potentially replacing things that aren’t the cause of the stalling problem.I’d certainly be taking the vehicle back to the workshop that serviced it and pointing out that the problem only occurred after they'd 'fixed' it." + }, + { + "question": "Which Toyota Kluger models have a GPS?", + "answer": "The Kluger released in 2014 was initially only fitted with navigation in the flagship Grande model. But the facelift of the model in 2017 saw navigation become standard on the mid-spec GXL model, so that model now looks like the most cost-effective way into a Kluger with factory-fitted navigation." + }, + { + "question": "What can I do about the red paint on my 2016 Mitsubishi Triton fading?", + "answer": "I spoke to Mitsubishi Australia who told me that paint fade is not a common complaint among their customers. There is the possibility that your car could be covered by warranty, but that will all depend on the circumstances of that individual vehicle. That’s not as simple as it having been exposed to high temperatures or UV radiation on a regular basis, either; the car’s entire history will be taken into account including whether it has ever been treated with an aftermarket paint treatment or has had body repairs at any stage.Mitsubishi’s advice, then, is to take the vehicle to your nearest dealership and have the car examined to assess what the situation is. If that doesn’t satisfy you, you can also contact Mitsubishi Australia’s customer service division to discuss the issue.For the record, shades of red are historically the worst offenders when it comes to fading and paint degradation. Paint technology has come a long way, but it remains that red pigments do not appreciate Australian levels of heat and UV radiation. In some cases, the original colour of the vehicle can be restored without resorting to repainting and this process can take many forms." + }, + { + "question": "Can I sell my car without a roadworthy certificate?", + "answer": "It is legal for a private seller to sell a registered vehicle in Victoria without a roadworthy certificate (RWC) provided you remove the car’s number-plates and return them to VicRoads before the sale takes place.Effectively, you’re suspending the registration until such time as the buyer obtains a roadworthy certificate. It’s largely for your benefit, too, as it means the new owner won’t be driving on toll roads and through speed cameras in a car that’s technically still registered in your name. Also, selling with a roadworthy certificate makes for a simpler transaction (the new owner can simply drive way after paying you) and also makes the car more valuable. Selling a registered car privately with no RWC is technically breaking the law.The exception to the requirement for a RWC is in the case of a car that isn’t registered at all, or if you’re selling the vehicle to a licensed car dealer (at which point, the roadworthy certificate becomes their responsibility before they can on-sell the car).Once you have the roadworthy certificate and have cleared any finance on the vehicle, you also need to complete a transfer form (which can be downloaded from vicroads.vic.gov.au). It’s the buyer’s obligation to lodge that form with VicRoads within 14 days of the sale, although if you have the buyer’s details, you can notify VicRoads yourself online (if you have a myVicroads personal account)." + }, + { + "question": "Mazda 2 Bluetooth: How to Use Bluetooth in a Mazda 2?", + "answer": "To connect your phone via Bluetooth to the Mazda 2, there’s a simple procedure to follow. The first thing to do is to make sure your phone has Bluetooth enabled and is switched to Visible/Discoverable. The second is to make sure that the car is stationary.The pairing procedure then goes as follows: Select the Settings icon on the info-screen in the car. Then select the Devices tab. Then select Bluetooth and turn the Bluetooth to On. Select Add Device and switch to the device operation.Using your phone, search for the car’s signal which should show as `Mazda’ from the list of devices on your phone’s screen. Depending on your phone, you then need to input the four-digit code (devices with Bluetooth 2.0) or a six-digit code displayed on the car’s screen (Bluetooth 2.1 or higher). That should complete the pairing process and form there you can add functions such as downloading your contact book to the car’s system by following the prompts.For more instructions on how to play music through the system, more setup options, and troubleshooting problems, refer to the vehicle’s owner’s manual." + }, + { + "question": "Suzuki Swift Bluetooth: How to Use Bluetooth in a Suzuki Swift?", + "answer": "To connect your mobile phone to the Suzuki Swift’s Bluetooth, you must have the vehicle stationary and your phone’s Bluetooth switched on and set to Discoverable. The next step is to press the Setup button on the car’s media-control panel. The setup menu will be displayed and you can then turn the Tune knob to select Setup and then press the same knob to confirm that selection. Turn the Tune knob again to select Pairing and press the knob to confirm that selection.Select Car Audio from your phone’s menu and that should establish the pairing. Enter the passkey code displayed on the screen to your phone to confirm the pairing. Then press the On Hook and you’re good to go.For more instructions on how to play music through the system, more setup options, and troubleshooting problems, refer to the vehicle’s owner’s manual." + }, + { + "question": "Hyundai i30 Bluetooth: How to Use Bluetooth in a Hyundai i30?", + "answer": "Hyundai i30 Bluetooth pairing is achieved by switching your mobile phone’s Bluetooth function to On and the phone to Visible or Discoverable. The vehicle itself must also be stationary; phone pairing can not occur if the vehicle is moving.Then, press the Phone button on the car’s stereo system or the Call button on the steering wheel. The infotainment screen should then display the devices it can find (including your phone). At the same time, the vehicle’s name should appear on your phone’s screen. Ensure it matches the vehicle and then select it.On phones that require a passkey, a screen should show up on your phone. Enter 0000 and the connection should be completed. On phones that require confirmation, the info screen should show a six-digit code which will be mirrored on your phone. If the code is mirrored exactly, press Enter or OK and pairing should occur. From there you can transfer phonebook information and call lists per the on-screen prompts.For more instructions on how to play music through the system, more setup options, and troubleshooting problems, refer to the vehicle’s owner’s manual." + }, + { + "question": "Holden Cruze Bluetooth: How to Use Bluetooth in a Holden Cruze?", + "answer": "To connect your mobile phone to the Holden Cruze’s optional Bluetooth system for hands-free phone operation, the first step is to check your phone settings to ensure that Bluetooth is enabled and that the phone is `visible’ or `discoverable’.From the info-screen in the car, select Add Device (Handsfree) at which point the car’s Bluetooth system will search for and find the signal from your mobile phone. When that happens, a four-digit code should be displayed on the screen which is then keyed into the phone’s keypad to make the connection. The car will then ask you if you want to pair your phone and you press `Yes’ to complete the pairing process.As many as five mobile phones can be connected to the Holden Cruze Bluetooth system. You can then choose a different phone to pair by choosing one from the device list displayed on the info-screen. Once the connection is established, you can operate many of the phone’s functions through the car’s information screen including your address book and adjusting the volume of the phone call.For more instructions on how to play music through the system, more setup options, and troubleshooting problems, refer to the vehicle’s owner’s manual." + }, + { + "question": "Ford Territory Bluetooth: How to Use Bluetooth in a Ford Territory?", + "answer": "To connect your phone to the Ford Territory Bluetooth system, start by making sure your phone has its Bluetooth switched on and is in discoverable mode. You also need the vehicle to be in Park with the engine running; having the ignition in accessory mode is not sufficient, the engine must be running for phone pairing to take place.On the stereo info-screen in the Territory, touch the Phone button, followed by the Add a Phone button. You should next receive a message that the pairing process has begun and a six-digit code will be displayed. Enter that code into your phone and the pairing process should complete. You’ll know it has when the phone’s name is displayed on the car’s screen as being added successfully.If more than one phone is paired with the car, the system will ask if you wish to make the current phone your favourite. If you do, this is the phone that will be automatically paired with if more than one paired phone is detected.The system will then ask you if you wish to automatically download your phone’s contact book to the car. If you touch Yes, this process will begin and could take a few minutes depending on how many contacts you have.For more instructions on how to play music through the system, more setup options, and troubleshooting problems, refer to the vehicle’s owner’s manual." + }, + { + "question": "2010 Subaru Outback Diesel Problems", + "answer": "Subaru Outback diesel problems don’t seem to be too frequent or too common. And that’s probably in line with the brand’s overall reputation for reliable engineering.Probably the biggest complaint from owners is that the engine lacks a little oomph from a standing start and suffers from what’s called turbo-lag; a delay between putting your foot down and the car responding. Even though Subaru claimed a torque peak of 350Nm at anywhere between 1800 and 2400rpm, in reality, the engine didn’t feel that strong down low, particularly just off idle. The other barrier to the success of the Outback diesel was that it could only be had with a six-speed manual transmission and no automatic option was offered in the model you’re talking about.Beyond that, the usual diesel-engine caveats apply including the requirement to give the engine a decent run at highway speeds every few weeks at the very least. Without this, the engine’s particulate filter (which aims to clean up tailpipe emissions) will clog up and may need to be manually cleaned or even replaced, and that won’t be cheap.Subaru engines have, over the decades, proven themselves to be tough customers on the one condition that they’re serviced absolutely by the book. Skipping scheduled services is a sure way to send a Subaru engine to an early grave. So make sure any car you’re considering has a full and complete service history with no evidence of missed oil changes. It’s also worth noting that this model was caught up in the Takata air-bag fiasco, so make sure this critical recall has been attended to." + }, + { + "question": "Hyundai i40 Diesel Engine Problems", + "answer": "The Hyundai i40 has a great reputation in the trade for being a solid, dependable car with few inherent problems. In fact, it’s one of the models that has recently helped forge Hyundai’s overall reputation as a safe bet. The brand’s five-year warranty hasn’t hurt it in that regard, either.In terms of Hyundai i40 diesel engine problems, the news is good. And that’s largely because Hyundai has been building small capacity passenger-car diesel engines for decades and has the technology all worked out.But there are a few things to watch out for and those include the propensity of modern, common-rail injected diesels to require plenty of preventative maintenance. If injectors, pumps and filters are not looked after, they can all give trouble down the road and fixing common-rail injection is generally not a cheap pursuit. So make sure any second-hand i40 (petrol or diesel) has a fully stamped service book and that no preventative maintenance has been skipped.The other thing worth mentioning is that unless you plan to do at least some highway driving, then the turbo-diesel – as nice as it is to drive – may not be your best bet. The Diesel Particulate Filter (DPF) fitted to modern diesels needs a good run at a decent speed every few weeks to ensure that it can regenerate properly. If it doesn’t see this sort of running, it can become blocked and, in a worst-case scenario, require replacement. This is by no means a Hyundai-specific problem and many modern diesels with DPF technology carry the same caveat.The bottom line is that even though the diesel version of the i40 may squeeze more out of each litre of fuel, it’s not necessarily the cheapest-to-own variant in the long run." + }, + { + "question": "Hyundai Tucson Petrol vs Diesel", + "answer": "Both the petrol and diesel engines available in the current-generation Tucson have enviable records and reputations for reliability and longevity. Perhaps the factor that will ultimately sway your decision will be the driveline layout, because the all-wheel-drive version of the Tucson is available only with the turbo-diesel or turbo-petrol engine; the normally aspirated engine is available only in front-wheel-drive. To be honest, both the turbocharged 1.6-litre petrol and the turbo-diesel are the natural choices, and the non-turbocharged two-litre petrol engine is very much an also-ran in this model line-up.That covers the Hyundai Tucson petrol vs diesel debate on a driveability basis, but in other aspects, the question is harder to answer. The petrol turbo is known to be a reliable unit but, in reality, the turbo-diesel probably suits this style of vehicle better with its relaxed feel and effortless nature. That said, if you’re only going to do suburban miles, then rule the diesel out as modern, common-rail diesels with their DPFs really don’t like that type of use. Unless you’re going to drive a decent distance at highway speeds every couple of weeks, the diesel can wind up costing a lot more to maintain.Even used properly, a diesel engine can be costlier to own and service in the long run and, in the case of the Tucson’s unit, there have been reports of black sludge forming in the intake system, caused by a combination of soot and oil mist which are by-products of the engine’s emissions control. In extreme cases, this black ooze needs to be manually cleaned and that’s a big and expensive job.But, to confuse things even further, the only transmission available with the turbocharged petrol Tucson is a seven-speed double-clutch unit. Hyundai’s seems better than a lot of such transmissions out there, but many feel this technology is less than perfect and some owners avoid these transmissions at all costs. The turbo-diesel Tucson, in contrast, uses a conventional automatic." + }, + { + "question": "Jeep Wrangler 2.8 Diesel Problems", + "answer": "The 2.8-litre turbo-diesel engine fitted to the Jeep Wrangler (and some Cherokee models) in the earlier part of this century seems to be a decent proposition in terms of reliability and ability to go the distance. The engine is made in Italy by VM Motori, a diesel engine specialist that was owned by Jeep’s parent company, Fiat Chrysler (as it was then).A large capacity four-cylinder engine, the basics seem well engineered and inherent problems are uncommon. As such, Jeep Wrangler 2.8 diesel problems are more likely to come from the engine’s ancillaries including the turbocharger unit, intercooler and some of the emissions-control equipment.Turbochargers have a shelf life in pretty much any vehicle and, depending on how hard a life the vehicle has had, these can require replacement when the bearings begin to wear or the internal components become damaged by carbon deposits.Intercoolers can fail over time, and the car’s emission controls, which see it consume a proportion of its own exhaust gases as well as its own crankcase fumes, can lead to black, sticky deposits in the intake system which can require manual cleaning.The engine is also a common-rail design, so injector and fuel-pump life can be shorter than for older, conventional diesel-engine designs.The key to any engine’s longevity, of course, is its service history. Even the best design will be a source of ongoing grief if a previous owner has not followed the correct servicing regime. A complete service history is an absolute must when buying any second-hand turbo-diesel." + }, + { + "question": "What oil can I use instead of Ford Engine Oil?", + "answer": "You need to keep using an oil that is compatible with LPG as this fuel places different stresses on the lubricating oil compared with an engine burning petrol or diesel. Provided you stick with the correct grade and API rating and choose a known brand (not the Brand-X supermarket stuff) you should be fine. Don’t forget to change the filter every time you change the oil." + }, + { + "question": "Why does my 2010 Holden Combo have reduced power?", + "answer": "It’s quite possible for a car’s engine to lose a little performance over time as it wears internally. When that wear occurs, the compression ratio can fall a little, the valve timing may alter a fraction and the fuel injection system might get a bit slack. All these things can lead to a slight drop off in power. Because this dwindling power output happens gradually, most owners never notice it happening.But since the Holden Combo was a fairly low-powered car to start with, there could be some external factors that are making it feel a little tardy at times. Again, since you’re not playing with a whole lot of power in the first place (a Combo had just 66kW when it was brand-new) even tyres that have deflated over time (perfectly normal) can make the car feel a bit slower from time to time. The same goes for a brake that is dragging slightly or even having a second occupant or a heavier than usual load in the car. Even a decent headwind can make a Combo feel like it’s struggling.The best idea in the long term is to service the vehicle properly and make sure it’s in top condition. That will rule out some of those external factors and will keep the thing in good mechanical condition so that it can muster up the maximum number of kiloWatts when you need them. You could also try a bottle of injector cleaner in the fuel tank now and then, and don’t forget the basics like a blocked air-filter, and old, stale fuel which can also rob power." + }, + { + "question": "Why is my 2013 Kia Sorento making a clunking noise?", + "answer": "It sounds as though there’s some slack somewhere vin the driveline that is taking up suddenly with a clunking noise as the result. This is actually pretty common in cars as they age and relates to general wear and tear on the driveline components.What you haven’t told me is whether your car is a petrol or diesel model which will determine whether it’s a front-wheel-drive or all-wheel-drive vehicle respectively. Why does that matter? Because, fundamentally, the all-wheel-drive version – which has a centre differential, a transfer-case and a driveshaft for each wheel – has more than double the driveline components of the front-drive Sorento. And, clearly, that means at least double the opportunity for a clunk or creak or groan to creep in as the vehicle ages.Regardless of the driveline layout, of course, any free-play in the driveline is bad news because it means there’s wear somewhere and that needs to be identified and fixed before it wears further and, ultimately, fails, leaving you stranded or even contributing to a crash. So have it checked by a workshop familiar with that make and model and nip any problems in the bud while they’re still annoyances rather than catastrophes.In the meantime, you can do a bit of detective work of your own: Many driveline clunks are caused by worn CV (Constant Velocity) joints which allow the wheels to turn (with the steering) as well as drive the car. Find a nice, deserted car-park and slowly drive in circles first with full left lock and then with full right lock. You’re listening for a clattering, clicking or rumbling noise as you do so. If you can hear such a noise, then you might just be well on your way to diagnosing the problem." + }, + { + "question": "What is the towing capacity of a 2018 Mini Countryman?", + "answer": "Towing capacities for hybrid vehicles has been a bit of an issue for Australian car buyers for a while now and remains one of the biggest hurdles to ownership of this type of technology. There’s also a fair bit of misinformation around, too, including the fact that hybrids can’t tow at all. That’s simply not true for some manufacturers, but in this case, it’s a fact.While Mini specifies a 1500kg towing limited (with a braked trailer) for its Countryman range, there are exceptions. In fact, Mini does not specify a towing limit for two variants of the Countryman; the sporty John Cooper Works version and, sadly, the plug-in hybrid variant. In fact, there’s not even a factory-option tow-bar listed for those variants, which is another way of saying they’re not designed for towing at all. You may need to look elsewhere." + }, + { + "question": "Is there a problem with the timing chain in my 2016 Holden Captiva?", + "answer": "The V6 engine in the Captiva is well known for its propensity to suffer from worn or stretched timing chains far too early in life. Early signs can be a rattling noise when the engine is first started (hot or cold) as well as a check-engine light on the dashboard. The check-engine light is a result of the stretched chain allowing the camshafts to move so far out of sync with the rest of the engine that the sensor that measures their position can longer 'find' them. At which point, the warning light is triggered.You can also have the car electronically scanned to see what’s going on. If the computer throws up fault codes P0008, P0009, P0016, P0017, P0018 or P0019, then you almost certainly have a stretched timing chain. Replacement of the chain is the only proper fix." + }, + { + "question": "What car should I buy to replace my 2006 Toyota Corolla?", + "answer": "There are still plenty of great small cars around within your budget, Agnes, and they all have good safety packages (or we wouldn’t recommend them). Look at offerings such as the Suzuki Swift Navigator (with the optional autonomous emergency braking) for around $17,000 (plus on-road costs) or the Kia Rio S at around $19,000 or Kia Picanto S (one size smaller than the Rio) at closer to $16,000. Both the Kias also feature the brand’s excellent seven-year warranty, capped-price servicing and free roadside assistance which is great peace of mind.The Volkswagen Polo is a classy drive but a little more expensive at closer to $21,000 for the 85TSi Comfortline. Actually, to be honest, you’ve missed the boat on bargain small cars by a couple of years. Firm favourites such as the Toyota Yaris and Mazda 2 have both been updated relatively recently and have recorded big price jumps in the process. The cheapest Yaris with an automatic transmission is now around $23,000 (it was less than $17,000 back in 2018) while the Mazda 2 Maxx went from being a sub-$17,000 proposition in 2018 to a $23,000 car by the time you add an automatic transmission in 2020." + }, + { + "question": "What are the specifications for a 2016 Kia Cerato?", + "answer": "This very website has an absolute wealth of information on this topic. Follow this link: https://www.carsguide.com.au/kia/cerato/2016 and you’ll find everything from pricing guides to performance data, dimensions and even towing capacities. It’s all there in black and white and one of the reasons CarsGuide is the best in the business." + }, + { + "question": "If I want to upgrade my car should I trade it in or sell it privately?", + "answer": "The answer will come down (somewhat) to whether the car dealership you buy from wants your car as a trade-in or not. Even if it’s agreed that your Sportage will act as a trade-in, if the car yard in question doesn’t really want it, they won’t offer you much for it. Sometimes, a car dealer will even give you what’s called a no-trade bonus which is a few dollars off the price of the new car on the basis that you’re not lumbering them with a trade-in they don’t want to have to sell on.You stand to make a little more by selling the Sportage privately, but only if you can be bothered with placing an advert and then having a stream of strangers in your driveway on a Saturday morning. Trading the old car in on the new one is the simplest, easiest way of switching cars, but as with any deal like this, don’t be star-struck by the trade-in price, because the extra you think you’re being given for the car will almost certainly be added on to the price of the new car. The important number with this type of transaction is the change-over figure; the actual amount of money you need to stump up to swap from one car to another." + }, + { + "question": "The paint on my 2007 Toyota Prado is peeling off, what should I do?", + "answer": "I haven’t heard of a local class action against Toyota for this problem. It’s a mistake to assume that Australian and USA consumer laws have too much in common, so what happens in North America regarding recalls and fixes isn’t always mirrored here. But it is a fact that Toyota in the USA and Canada has agreed to repaint some of its models that were originally painted in either of two shades of white. In those cases, the paint delaminated from the undercoat and literally fell off the car.What’s much more common in Australia is that the clear-coat (the outer layer of clear paint that gives the finished car its gloss) fails and starts to peel or flake off. By the time that’s happened, the actual colour-coat is usually compromised, too, and repainting the vehicle is the best bet. Metallic colours are notorious for this happening (they are the most likely to use a clear-over-base paint finish) and it’s by no means a Toyota-specific problem.It happens because the paint used can’t handle Australian levels of heat and UV radiation and it simply fails chemically. Cars from the 1980s and 90s were probably the worst offenders, but some newer cars also suffer the same problem, usually when they’re out of warranty, of course. And just as it isn’t limited to Toyotas, nor is the problem specific to imported cars; plenty of Aussie made Fords and Holdens suffered the same paint deterioration." + }, + { + "question": "What is the most expensive Land Rover in the world?", + "answer": "The most expensive new Land Rover in Australia is the Range Rover SVAutobiography LWB supercharged V8 petrol which lists at $403,670 and boasts 405kW of power. A high percentage of that cost, however, is down to luxury-car tax and other import duties, and the Australian government loves to slug car lovers. That said, countries such as Singapore which have extortionate fees and taxes just for the privilege of buying a car would have higher Land Rover and Range Rover prices.However, my money for the world’s most expensive Landie would be on the original Land Rover prototype used to develop the original off-roader way back in 1947. This protype actually featured a central driving position and had the nick-name the Centre Steer as a result. Opinions differ on whether it still exists as some say it was broken up as production started in 1948 while others surmise that it could be hidden in storage somewhere in the UK. If it does exist, it would surely be the most valuable Land Rover in the world.Beyond that, I’d say another prototype named Huey (named for its registration number HUE 166) from 1948 would be a close runner-up in value terms. Huey now resides at Land Rover’s Classic workshop in Coventry in the UK." + }, + { + "question": "What oil goes into a 1998 Holden Commodore?", + "answer": "Assuming your car is a V6, I’d recommend a quality brand of oil with a viscosity of either 5W30 or 10W40. Provided you buy a quality, known brand, it will have all the additives that make modern multi-grade oils so much better than the oils that went before them. If your car runs on LPG (as many Commodores do) then you need to buy an oil that’s designed for use with this fuel. Fundamentally, though, the same rules apply: Stick to the correct grade and weight of oil and only use a quality brand, not the generic-branded supermarket stuff.The actual oil capacity for a V6 Commodore of that vintage is 5.3 litres, so if you buy a six-litre pack, you’ll have enough for tops-ups between oil changes. Don’t forget to change the oil filter, too. While some mechanics reckon changing the filter every second oil change is enough, the wisdom of putting nice, clean oil through a dirty filter is beyond me, especially considering an oil filter costs only a few dollars.Changing your engine’s oil is probably the best engine insurance you can buy. But you need to do it properly, so a workshop manual is probably a good thing to have as well as it should walk your through the process (important the first time). You also need to be able to dispose of the old oil and filter in an environmentally responsible way, too. But this is a great first maintenance job for the budding home mechanic and can really save you some money over the years. Good luck with it." + }, + { + "question": "What should I do if the transmission warning sign comes on in my 2020 Kia Rio?", + "answer": "I wouldn’t be taking the car to a transmission specialist…yet. Since the car is still under warranty, you need to give Kia every chance to sort it out for you. The good news is that this won’t cost you a cent, whereas taking it to an independent repairer will start emptying your wallet.You’re doing the right thing by keeping a close watch on the transmission temperature readings (provided that’s not at the expense of watching the road) and if overheating was what caused the warning light to illuminate, then I’d be of the view that the transmission fluid should be changed (at the very least) and an investigation carried out into why the transmission overheated in the first place.I haven’t heard of a rash of problems with the Rio GT-Line’s seven-speed DCT transmission in Australia, but Kia’s DCT gearboxes in other models have been known to give problems in other countries. Given our typical summer ambient temperatures, we probably won’t be immune from the same problems. This is not a Kia thing, by the way, but seems to be one of many problems that have plagued DCT (double-clutch) gearboxes over the years from a variety of car-makers.The clutch packs in these gearboxes have to slip to work and that’s a well-known cause of heat in any transmission. If they slip enough, they could conceivably cause the transmission to overheat at which point it will trigger the warning light you’re seeing as well as not operating properly and potentially doing internal damage. Both Ford and Volkswagen have discovered this the hard way, replacing many double-clutch transmissions under warranty over the years.It’s a bit hard to see why so many manufacturers are persisting with this technology, especially when the modern, multi-ratio conventional automatic is so compact, light and efficient these days." + }, + { + "question": "Why is my 2005 Holden Commodore overheating?", + "answer": "There are many, many things that can make a car overheat. A faulty radiator, collapsed radiator hose, jammed thermostat, blown head gasket, low coolant level, incorrect ignition or camshaft timing, faulty fuel injectors, the list goes on and on. So you need to have the car scanned electronically to see if a fault code is offered up that could be the cause or part of the problem. First, though, I’d have a close look at the obvious stuff like a leaking radiator or blown radiator hose to make sure that it’s not a really simple fix. Even a faulty radiator cap – as simple as that sounds – can lead a car to overheat.To be honest, a 34-dgree ambient day should never be enough to make a modern car overheat, especially not one like a Holden Commodore which was designed here to easily cope with our weather and temperature extremes.It’s interesting to note that you bought the car from a dealer, so it would be worth going back and checking the paperwork to see if the car was sold with any warranty. It’s doubtful, however, as a 2005 model car falls outside the boundaries of Victoria’s statutory warranty legislation (generally a used car must be less than 10 years old and have travelled less than 160,000km before a statutory warranty applies from a licensed car dealer). A good mechanic who knows this type of car should be able to sort it, but have it checked soon; continuing to drive it with an overheating problem is a sure way to make small problems bigger ones." + }, + { + "question": "Is the 2021 Yaris Cross Hybrid suitable for highway driving and gravel-road use?", + "answer": "The Yaris Cross will be more than capable of maintaining a speed of 110km/h on the freeway, Fred. The hybrid driveline, however, is all about saving fuel, not making it the performance leader of the Yaris Cross family. Bear in mind, you have two options with a Yaris Cross Hybrid; two or four-wheel-drive, and the latter is going to be a bit slower to reach cruising speed thanks to the extra mass of that driveline in what is already a relatively hefty (hybrid) hatchback.Given you’ve nominated some gravel-road use (not to mention shallow water crossings) I reckon the all-wheel-drive Hybrid might just be the one for you (and your wife). The extra grip of all-wheel-drive when it could be of most benefit (which will be relatively often on loose gravel surfaces) buys you an extra safety margin. As for water crossings, even though it has lots of batteries, controllers and an electric motor on board, Toyota tells me that the Hybrid version of the Yaris Cross has been tested to the same standards as any other Yaris Cross version." + }, + { + "question": "Why won't the revs on my 2007 Holden Viva drop back down?", + "answer": "Symptoms like this one are often traceable to a faulty stepper-motor which is a small electric motor that controls the position of the car’s throttle and, therefore, the speed at which it idles. If this little electric motor goes awry, the idle speed can stay too high, which is precisely the symptom you’re reporting.The other likely culprit is a vacuum leak from somewhere on the inlet side of the engine which is allowing too much air into the engine and causing the idle speed to increase. Check for split hoses around the engine bay and don’t forget to check the plumbing associated with the Exhaust Gas Recirculation (EGR) valve which can also crack and allow excess air into the intake manifold." + }, + { + "question": "Is a Mazda BT-50 or Ford Ranger better for touring?", + "answer": "It’s nice to see somebody taking the long view when it comes to vehicle ownership. Cars have become an increasingly throw-away commodity, and it seems a shame that all that engineering and development doesn’t get a longer lifespan.The BT-50 and Ranger you’ve nominated are, fundamentally, the same vehicles under the skin, so the choice will come down to the options fitted and the trim level that combines the features you want in one package. As a rule of thumb, the five-cylinder engine option will do a better job of hauling a slide-on camper into a headwind and will always be worth more as a trade-in (although that’s clearly not a concern for you).If you’re planning to keep the vehicle up to 300,000km, there’s a very good chance you’ll need to spend some money on the vehicle’s direct injection system at some point. A set of injectors and filters as well as an injector pump are all likely to need replacement over the distance you’ve nominated. That said, all modern common rail diesels seem to be in the same boat here, but if you’re prepared to service the vehicle religiously, then those expenses should be kept to a minimum. Take it as read, though, that a modern turbo-diesel will not appreciate neglect in this area.The other thing to watch out for is a vehicle that has already had a hard working life, as these dual-cabs often have. The tray-back you want also means the vehicle is likely to have been a work truck rather than a lifestyle accessory, so have any prospect checked independently before handing over the money." + }, + { + "question": "Do the Toyota Corolla hybrid tyre repair kits actually work?", + "answer": "Toyota’s approach to this matter is interesting. When it comes to the hybrid versions of the new Corolla, the SX variant gets a space-saver spare while the ZR hybrid gets a repair kit. But some of the other petrol-only and entry-level models get a space-saver and a repair kit.The repair kit will work provided you’re familiar with how to use it and the leak in the tyre isn’t a huge, gaping gash in the sidewall. If that’s the case, you’re snookered. But if it’s just a nail you’ve run over that’s causing the leak, the repair kit will work. Even so, your next destination should be a tyre shop to have the puncture repaired properly.Space-saver spares are another matter. While they’ll get you going again after a flat tyre, they can make a vehicle very unstable to drive at any speed and over any distance. That’s why they have an 80km-at-80km/h limit applied to them. But as an alternative to walking home, they’re better than nothing. But since some Corollas come with both a space-saver spare and a repair kit, why not lean on the salesperson when doing the deal and asking them to include one of each? Make it a condition of the sale and I bet you’ll get what you want.The other thing to think about is what you’re likely to do if you get a flat tyre. Are you the sort of person who’s going to change a flat tyre themselves and continue on, or are you the urban-dwelling, roadside-assistance type who will call for back-up? If you’re the latter – and there’s no shame in that - then none of this stuff matters in the first place." + }, + { + "question": "How do I put fuel in my Mazda 323?", + "answer": "Refuelling is actually a pretty dangerous practise, even though it’s one that most of us do on a weekly basis. So the first thing to know is that you need to stick to all the safety requirements issued by both the car-maker and the service station you’re using, including not using mobile phones while you refuel and making sure that even a few drops of spilled fuel is washed off the car and diluted with water on the ground.Beyond that, the Mazda 323 should have a fuel-flap release lever on the floor, down beside the front-right hand corner of the driver’s seat. If the seat is positioned for a shorter driver, you may need to slide the seat back to reveal the release lever. Then, once the lever has been pulled upwards to release the external flap, you should be able to turn the actual fuel cap anti-clockwise to remove it. But take it slowly and don’t be surprised if there’s a hissing noise as some air is sucked into the tank as you break the cap’s seal. Once you’ve refuelled, replace the cap and turn it clockwise until it clicks once and spins freely, close the fuel-flap and you’re all done. It’s also a nice idea now to zero your trip-meter so you can calculate your fuel consumption next time you fuel up (not all cars back in 2001 had trip computers)." + }, + { + "question": "Can I install a child car seat myself?", + "answer": "In WA, it’s okay for you to fit your own child restraint to a vehicle. The catch is that the legislation requires the child to be caried in “a correctly installed restraint” so you need to instal it absolutely by the book. I contacted the relevant authorities in WA who told me that the biggest problem they see with this is that some people try to mount the restraint on a luggage hook or some other non-approved mounting point for a restraint. But if you follow the instructions that come with the restraint in combination with the car’s owner’s manual, most people manage.That said, it’s not something to gamble with, so if you have any doubts about this, there’s a list of fitting stations across WA that are set up to guide you through the process in person. You’ll find the list of fitting stations and a lot of other information at https://www.transport.wa.gov.au/licensing/seats-and-seat-belts.aspRead More: How to install a car seat correctly" + }, + { + "question": "Are there any issues with a Holden Cruze 1.6 petrol turbo from 2015 onwards?", + "answer": "The turbocharged petrol-engined Cruze was the pick of the bunch; smoother and sweeter than the turbo-diesel and packing a lot more punch than the non-turbo petrol version. But they’re not without their potential traps.The good news is that the car you’re considering is a 2015 model, so it got the bigger 1.6-litre turbocharged engine and a build date that should have put it beyond the earlier transmission failures of some Cruzes. The earlier, 1.4-litre engine was known for coolant leaks from the water pump, although the later 1.6-litre also seems susceptible to overheating. Some Cruzes with this engine required new thermostat housings to be fitted to correct this, so make sure this has been done by a previous owner.The 1.6 turbo also showed problems with the cooling system for the turbocharger unit (as distinct from the above cooling problems). It seems as though the coolant hoses for the turbocharger were underdone when it came to Australian underbonnet heat levels, and a leak could ensue.To be completely honest, these cars were a Daewoo design (even though they were built by Holden in Adelaide after 2011) and they seemed a bit short on engineering in some areas. They’re also a car that will become more problematic – relative to some of the competition - as they age. It wouldn’t be my pick for a long-term purchase." + }, + { + "question": "Which small SUV should I buy to replace my Hyundai Tucson?", + "answer": "Boy, the world is your oyster, Elizabeth. There are literally dozens of options when it comes to a compact SUV. If you’re otherwise happy with the Hyundai, then maybe look at the Hyundai Kona. It’s available as a turbo all-wheel-drive or as a non-turbo front-drive car (not to mention the Kona Electric, an all-electric version) and will come with Hyundai’s great factory warranty and reliability that you’ve already experienced with the Tucson. The other option would the equivalent from Hyundai’s sister company, Kia. The Kia Sportage an also be had as a turbo-diesel, although for normal suburban driving, a petrol is probably your best bet.Then, you have all the various offerings from the Japanese makers as well as left-field entrants from MG, Fiat, Mini and more. But you need to be careful, because there isn’t always a whole lot of difference between the width of a compact SUV and a mid-sizer. Sure, there’s generally more space inside the bigger car, but it’s often the result of extra length and height rather than width. For instance, your Tucson (assuming it’s the current model) has a width of 1850mm while the Kona is just 50mm (about two inches) narrower. That may not be enough of a difference and you may need to go down two sizes to, say, a Hyundai Venue which is smaller and narrower again with a width of 1770mm." + }, + { + "question": "Are Nissan Patrols prone to overheating?", + "answer": "The ZD30 will probably not be remembered as one of Nissan’s greatest engines. In good condition and running properly, they’re not a bad unit, but they have managed to develop a reputation for – as you’ve identified – giving problems long before they should.Any off-roader’s engine is liable to overheat, especially when you’re working it hard in the bush with minimal air-flow through the radiator. Many Patrol owners have identified this and fitted larger, aftermarket radiators to fix the issue. A bigger worry is the engine’s propensity to explode – usually – number three of four piston with catastrophic results.The trade has a few theories including a build-up of oil and soot (which forms black gunk) that partially blocks the inlet tract that causes uneven mixtures across all four cylinders. At that point, you could have hot-spots occurring that can potentially melt pistons. Another theory holds that the same black gunk was messing with the engine’s sensors and allowing them to send false information back to the computer, again leading to incorrect air-fuel mixtures.Boost spikes were another problem, apparently caused by the engine’s slow response to commands from the computer. In extreme cases, turbo-boost could increase violently and damage pistons. Even then, it wasn’t that simple, because Nissan itself seems to have misunderstood the engine, originally specifying an oil capacity of too little, leading to oil starvation and engine damage. The company quickly added a couple of litres to the specification (for a total of 8.3 litres) and instructed its dealers to shorten and recalibrate dipsticks when the cars came in for servicing.For all that, the ZD30 has gathered its admirers who value its performance and reduced fuel consumption over some other turbo-diesel Patrol engines. For our money though, if you can afford it, the bigger, less stressed TD42 turbo-diesel is the pick of the Patrol engines from this era. The catch there is that the TD42 was only available with a five-speed manual while the ZD30 could be had with an optional four-speed automatic." + }, + { + "question": "Why does my 2007 Toyota Hiace make a whistling noise?", + "answer": "I’ll take a stab in the dark here and suggest that your van is a turbo-diesel (there was a petrol version offered as well, but the diesel was much more popular). If that’s the case, you could be dealing with a turbocharger that’s showing wear. Specifically, this is likely to be in the turbo’s bearing which will become noisy (and potentially emit a whistling noise) as the bearing starts to degrade. Turbochargers often spin at speeds of up to 250,000rpm, so the bearing really has its work cut out.The clue to all this is that the vehicle starts whistling when you press the throttle; that is, when you place a load on the engine and ask the turbocharger to start providing boost. That’s when the worn bearing becomes loaded (and noisy). But you could also be looking at something much simpler such as an exhaust that has collapsed internally and is offering a whistling soundtrack, or even a loose piece of intake plumbing that is also allowing the air passing over it to whistle. Perhaps there’s something in the gearbox that is making a high-pitched noise as well. You really need to have the vehicle looked at by somebody who knows their HiAces and take it from there." + }, + { + "question": "Why does it take more effort to steer left in my 2011 Mazda 6?", + "answer": "Let’s start with the basics here, Bryan, before lashing out on mechanics. Are the tyre pressures where they should be? A tyre can be pretty under-inflated before that’s actually obvious to the eye, but a tyre with an incorrect pressure can be harder to turn. Next, what about the wheel alignment settings? Has the car bounced off a kerb lately? Has there been any incident that could have wrenched the front end out of alignment? When was the last time the wheel alignment was checked?For all of that, however, I’m tempted to suspect that there’s something wrong with the valving in the power-steering rack. I’d be having the rack checked for any foreign matter inside that could be blocking the valves or in some other way preventing the rack from guiding the wheels smoothly in both directions. A dodgy steering system is an obvious safety issue, so don’t mess about having it checked." + }, + { + "question": "Which generation Honda Jazz had a transmission issue related to the CVT?", + "answer": "The problem you refer to affected the very first Jazz models sold here up to 2008. Any car made after that date should not exhibit the same problem as Honda made running changes to fix it back in the day.The problem was actually traced back to the wrong transmission fluid being used in the CVT unit. These modern transmission are very particular about what fluid they use, especially with regard to the complex brew of additives that make up the fluid.Over time, the fluid in the affected Jazzes would start to break down as the additives became depleted, at which point, it wasn’t doing the complete job necessary. Specifically, the depleted additive package suddenly allowed the starter-motor clutch to remain engaged. Essentially, you had the transmission trying to drive the car and the starter clutch dragging at it, effectively trying to slow it down. Which is when the car would start to shudder.The solution was to switch to a new, reformulated transmission fluid which was added to the drained CVT, the car driven for a certain distance, the new fluid dumped and refilled and then the ECU reset to recalibrate the transmission. Problem sorted." + }, + { + "question": "Why is my 2012 Kia Cerato making a ticking noise?", + "answer": "A ticking noise from the engine of a modern car is often the first signs of a build-up of sludge inside the engine. The hydraulic lash adjusters (which control the amount of clearance in the valve-train) operate on the same oil that lubricates the entire engine. If sludge has begun to build up in the engine, these lash adjusters are often the first components to be damaged.What causes this build-up? Most commonly, the cause is poor servicing over the years. If a previous owner has stretched the oil-change intervals beyond the factory recommendation, the oil becomes contaminated and dirty and that leads directly to sludge. Does your car have a written record of its past maintenance? If not, I’d be very suspicious of its service history.You may be lucky, however, and simply have a single lash adjuster that has failed for no good reason. If that’s the case, it can be replaced (I’d replace all 16 of them while I was at it). Perhaps in the first instance, the wise move would be to have somebody who knows these engines have a listen to see if the cause is something else. Modern aluminium engines can often be a bit noisy, and your problem could be related to an injector or fuel pump or perhaps something even deeper inside the engine." + }, + { + "question": "Should I check my car's tyre pressure when they're cold or at operating temperature?", + "answer": "Conventional wisdom has always been to check tyre pressures when the tyres are cold. That’s because the pressure will increase with heat (as the air in the tyre expands). Since the most common problem is tyre under-inflation, measuring the pressures at their lowest (when cold) will help prevent you driving on an under-inflated tyre. By checking the pressures when the tyre is hot, you might be lulled into a false sense of security by a pressure that seems normal, but might be too low when you start the car again tomorrow morning (when the tyres are cold again).I’d like to know the VACC’s logic in offering this piece of advice but, for the meantime, I’d continue to check tyre pressure when the tyres are cold." + }, + { + "question": "How can I replace a damaged compliance plate?", + "answer": "Given that it’s just a small piece of stamped aluminium, a car’s compliance plate is a big deal as it confirms that the vehicle to which it’s attached meets all relevant rules and regulations to be used on the street. The laws vary from State to State, but in WA right now, it seems that replacing a damaged compliance plate with a new one is not permitted. Instead, what you may have to do is to apply for an exemption to have a compliance plate fitted to that particular vehicle.According to the WA authorities (who I contacted about this) “If a vehicle’s original compliance plate is destroyed or lost, it cannot be replaced, however the vehicle owner can apply…for an exemption from having to fit a compliance plate”. There’s a process to be followed including having the car inspected and, if the vehicle is deemed to qualify for the exemption, a note will be made on its registration record to reflect the fact that it doesn’t require a physical compliance plate. This inspection will confirm that the vehicle is legal and hasn’t been stolen or written-off.My concern is that it’s something you’re going to have to explain to a buyer when you sell the car on. Even though a car with this exemption is perfectly legal and shouldn’t present any insurance hassles, some buyers might be leery of a car without a compliance plate. For that reason, I’d be doing everything I could to preserve the original compliance plate. Unless there was a fire that melted it, even a bent and buckled compliance plate may be able to be straightened and left attached to the car. That would certainly be my preference." + }, + { + "question": "Why does my 2017 Holden Astra jerk when I put it in reverse?", + "answer": "The jerk when you select reverse sometimes is definitely worth having diagnosed properly as it shouldn’t be that way. Scanning the car (which I’ll presume the dealership did to arrive at its answer) doesn’t always show up all faults, so just because the computer says there’s nothing wrong, doesn’t mean there isn’t. There are plenty of reasons for a car to jerk into a particular gear, but the good news is that the Astra uses a conventional, torque-converter automatic, not one of the vastly more troublesome double-clutch units.Your second problem, however, may not be a problem at all. In fact, the gearbox in the Astra is smart enough to know that you’re coasting down a hill and will actually shift down a gear or two to take the strain off the brakes while still maintaining your speed. As it shifts down gears, the engine revs will rise; that’s absolutely normal and part of the way the car is designed to operate." + }, + { + "question": "Which used seven-seater should I buy for 15-20k?", + "answer": "Either the Santa Fe or its close cousin, the Kia Sorento are good choices for a seven-seat SUV. In fact, they’ve risen to the top of the heap when it comes to a seven-seater within your budget. Both offered petrol engines, but in this type of vehicle, the turbo-diesels probably did a better job.Unfortunately, the top end of your budget rules out all but the tattiest current-shape Kias and Hyundais. If you can stretch to maybe $3000 or $4000 more, you’ll get into good-condition examples of the current version of either and, thanks to the great factory warranties offered by the South Korean brands, you might even find one with some factory cover left to run.If $20,000 is your absolute limit, that’s not the end of the world, as it will still get you into a very useable vehicle with lots of life left in it. Make sure you check the service record and only buy a car with a documented history of preventative maintenance." + }, + { + "question": "What are the towing specs of a 2013 Hyundai iX35?", + "answer": "Finding critical safety information like this online can be fraught with danger. There are simply too many self-appointed geniuses out there who have little to no idea of what they’re talking about. Other times, you’ll be unwittingly reading about a vehicle specification from overseas that isn’t relevant to us, even though the badge is the same. And getting a bum steer on something like towing limits has awful potential consequences. Stick with websites like CarsGuide that you can trust.On that basis, the Hyundai iX35 in question has a towing capacity of 750kg for an unbraked trailer and a 1600kg limit for a braked load. The tow-ball down-load limit is 140kg, the Gross Vehicle Mass is 2170kg and the Gross Combination Mass (the vehicle, trailer and all its occupants and luggage) is 3770kg. And just to cover all the bases, the factory roof-rack has a 100kg limit.Checked against your choice of camper-trailer, you’ll find that the electrically-braked Road Trotter camper has a tare mass of 1090kg and can be loaded to a combined trailer-and-luggage weight of 1500kg. Its tow-ball download figure of 90kg is within the Hyundai’s capacity as well." + }, + { + "question": "Why has my 2011 Nissan Navara lost most of its engine power?", + "answer": "This model Navara was known for a couple of faults that could cause it to enter limp-home mode (which sounds like what’s happened given the engine is no longer making full power). The first was a batch of dud exhaust-gas temperature sensors which had a habit of dying young. If that happened, the engine would go into limp-home mode to avoid overheating (and damaging) the turbocharger, even though there was no actual problem beyond the sensor itself.The other problem with the 2.5-litre turbo-diesel was that the primary timing chain was a single-row item that was, frankly, underdone and could stretch before the vehicle had covered even 80,000km. If that happened, the camshaft-position sensor would become confused and could trigger a limp-home condition. There’s a replacement timing chain that is actually double-row (stronger) that many owners fit as a solution." + }, + { + "question": "Are the fifth and sixth gears in my 2016 Mazda BT-50 overdrive gears?", + "answer": "To put your question into context, an overdrive gear is one where the output shaft of the gearbox spins faster than the input shaft. Or, put another way, a gear in which the car’s propeller-shaft is spinning faster than the engine’s crankshaft. This means the drive wheels can be spun faster (for more road speed) without making the engine rev too hard. Overdrive gearboxes have been common for many years now, typically when five-speed transmissions replaced four-speed units. Those earlier four-speeds generally had a 1:1 ratio on their fourth (top) gear which means the output shaft (and propellor shaft) spun at exactly the same speed as the input shaft (or engine).Many manufacturers have now, of course, switched to six-speed transmissions and some do, in fact, use that opportunity to fit an overdrive fifth and sixth gear. But in the case of your Mazda, only sixth gear is overdriven (with a ratio of 0.794:1) while fifth gear takes the place of a traditional fourth gear by being 1:1. That gives Mazda the chance to make fourth gear a little lower and tighten up the gaps between all the gears to eliminate any dips in the power delivery. Ultimately, of course, how fast the engine revs at a given road-speed is also down to the differential (or final-drive) ratio fitted, and the diameter of the wheel and tyre package." + }, + { + "question": "Why does the transmission in my 2017 Mazda BT-50 take so long to engage?", + "answer": "My take on it is that dealers should stop telling lies to their customers. Take your problem straight to Mazda Australia’s customer service division and side-step what is clearly a smoke-screen from your dealer. It is ridiculous to suggest that a relatively new vehicle needs ten seconds to engage a gear after it’s been sitting for a few days.As for the problem itself, start with the basics. Check for a blocked filter in the transmission (which can slow down the flow of fluid) and make sure that the fluid itself is not just the correct grade and type, but also the proper brand. These modern transmissions are complex and intricate, and even something as simple as the incorrect fluid can create chaos. Beyond those simple fixes, the problem could also be caused by a few other faults. For starters, it could be an accumulator inside the transmission that is failing. The accumulator’s job is to store some hydraulic pressure (created by the transmission’s pump) so that the transmission always has enough pressure and fluid volume available to effect gearshifts. If this accumulator is bleeding off pressure when the car sits, it will need time to refill (again, from the pump) before the unit will be able to select Drive. The other possibility is that the pump itself is slacking off and taking too long to build up pressure within the gearbox. You could also be looking at a pressure valve that has lost the plot and supplying the part of the gearbox it’s responsible for with an incorrect line pressure. Either way, a gearbox that is slow to select gears is often headed for the scrap-bin.Given that it’s possibly a fairly major problem, it isn’t going to get any better. Your problem is that Mazda didn’t introduce its five-year warranty until August 1, 2018, and vehicles sold before that date were covered only for three years. That said, you’re BT-50 might squeak in, particularly if you pointed this problem out to the dealer some time ago (within the first three years). At that point, it’s a pre-existing condition, and it will be covered by the factory warranty as it occurred within the warranty period, even if the dealer – as it appears in this case – elected to spin you a yarn and do nothing about it." + }, + { + "question": "How do I fold in the wing mirrors on my 2017 Volkswagen Passat?", + "answer": "From what I can gather, the 2017 Passat in its Australian-delivered configuration doesn’t include the ability to automatically fold its mirrors in when you lock the doors. Certainly, you can do this manually for when you tackle an automatic car-wash, but that becomes tedious if you want the mirrors folded every time you lock and leave the car.But what’s interesting is that the car in other markets does, in fact, incorporate this feature, so it’s entirely possible, since your car already has the hardware) that the function is buried away deep, deep inside the set-up menus with a series of incomprehensible steps required to enable the function. Modern cars are subject to numerous hacks like this one, and a VW dealer might be able to point you in the right direction. It’s a handy feature and one that is valued highly by those who park on narrow streets each night. Actually, that’s why European versions of the Passat have the function in the first place, but it seems a bit mean that VW would drop it for our market." + }, + { + "question": "Why is the transmission in my 2016 Ford Territory intermittently down-shifting?", + "answer": "Some Territories of around this vintage experienced a problem with a dud output-speed sensor within the automatic transmission. The sensor could cause an intermittent fault where the transmission wasn’t telling the rest of the car how fast it was going and, in some cases, could cause the transmission to suddenly shift back to first gear. That sounds a lot like your symptoms. Ford reckons it had this problem fixed by early 2013, well before your car was built, but I reckon it’d still be worth a check of the sensor’s operation via an electronic scan.The other recurring problem with the Territory’s transmission was when the transmission cooler failed internally and the gearbox oil and the coolant became mixed. That destroyed the gearbox both mechanically and electronically in pretty quick time and if that’s your problem, a rebuilt or replacement transmission is the only fix." + }, + { + "question": "Which 4x4 Dual Cab ute should I buy?", + "answer": "The very fact that you’re looking at two vehicles that fit into your budget but have travelled such vastly different distances should tell you all you need to know about the Nissan. Frankly, the Navara D22 and D40 don’t age well. In fact, many owners have found out the hard way that a Navara just can’t match the Toyota HiLux of this vintage for longevity and the ability to cop punishment over time.I’m certainly not saying that the HiLux was perfect, but compared with the Navara’s litany of faults and problems that covered everything from rattling timing chains to coolant leaks and odd design elements such as the bottom of the radiator being lower than the lowest part of the chassis cross-member (not good for off-road work) the Toyota was much better. Granted the Navara you’re considering has very low mileage, so it should be okay for a while…just about till you hand it over to your son to break." + }, + { + "question": "Why does my 2009 Volkswagen Tiguan need so many repairs?", + "answer": "It’s really not good enough, is it: A modern car should go well beyond the 100,000km mark before the cost of repairs required are higher than the value of the vehicle itself. However, before making a decision either way, I’d be getting a second opinion, because either your dealership has no idea what it’s talking about, or it’s making an attempt to shake you down. So go back to them and tell them – just for starters – that your engine has a timing belt and not a timing chain.Based on that alone, I’d be dubious about any diagnosis made by a workshop that doesn’t know this rather simple fact about the engine in your car. A second opinion might put the situation into an entirely different light financially speaking, too. Try a workshop that isn’t a Volkswagen dealer and start from scratch. I’d also be talking to VW Australia customer service department, because that degree of work on a vehicle with just 96,000km showing is a scandal." + }, + { + "question": "Why does the clock in my 2004 Holden Astra CD keep resetting?", + "answer": "My first thought is that your car’s battery is on the way out. Are there any other symptoms of this (slow cranking etc)? Essentially, a battery that isn’t fully charged or is a bit wonky can start to shed its responsibilities one by one as it wears out. In this case, you might find that maintaining the clock’s memory/time isn’t programmed into the car as a major priority, so it switches that circuit off as a means of saving every available volt and ampere for actually starting the car (which is the point at which the maximum strain is placed on a battery).Beyond that, you could have a dodgy ignition barrel that isn’t making all the necessary contacts when you insert and turn the key each time. I’ve heard of applying a liberal coating of acetone (or a solvent such as carby cleaner or WD40 should also work) and inserting the key a few times in succession. This is sometimes enough to clean the contacts and restore full functionality." + }, + { + "question": "Why does the engine light keep coming on in my 2010 Holden Barina?", + "answer": "A build up of carbon deposits (a by-product of burning petrol) is, indeed, a known fault with this engine. If it occurs, it can create the precise symptom you’re seeing (the check-engine light) but can also lead to an erratic idle and misfiring. There have also been cases where this engine has developed wear in the exhaust valve and valve-seat region, with similar end results. Unfortunately, the only fix is to remove the cylinder head and replace both the exhaust valves and their seats.I agree that 52,000km is a depressingly low mileage for problems like these to occur, so you need to make absolutely sure it really is the cause before you start to tear into the engine. A leak-down and compression test may throw some light on things, as can an electronic scan of the car. A fault-code of P0300 is a big clue that the exhaust valves are at the centre of the problem. This model Barina was another Holden that was simply a re-badged South Korean-built Daewoo with all that implies." + }, + { + "question": "What can I do about the faulty AEB on my 2018 Volkswagen Polo?", + "answer": "You’re on the right track here and it does appear that your car suddenly thinks it’s about to crash and triggers the Autonomous Emergency Braking (AEB) system to avoid the phantom prang. And it does that by automatically slamming on the brakes. Again, you’re right when you suggest that if other cars had been around at the time, the car’s attempts to avoid a crash may, indeed, have caused one.I have a couple of questions for you: Does this problem occur when you’re driving with the active cruise-control engaged? And, does it happen when driving on a downhill section of road that then begins to level out? If the answers bare yes, then you’re not alone, because those are the precise circumstances reported by more than a dozen 2018 Polo owners in the US. The theory is that the levelling terrain is detected by the car’s sensors, causing it to confuse the undulating road with a potential collision threat. Calibration and set-up is critical in these sophisticated modern AEB systems, and something is not right with your car. I doubt that rebooting the system (as the dealer has suggested) will make much difference if the sensors are angled or calibrated incorrectly.Honda has experienced similar problems with its 2014 and 2015 CR-V model which also had the potential to confuse inanimate roadside objects (like wheelie-bins) with potential crash obstacles, and produced a similar response from the car. Honda has actually recalled those CR-Vs in Australia to deal with this, but Volkswagen Australia does not appear to have followed suit, telling me that it hasn’t seen any cases of this yet (at head office level).Honestly, I don’t blame you for refusing to take the car back. I wouldn’t want to be driving around in a car that could suddenly, and without any warning or legitimate reason, apply its own brakes as if there was an emergency. I’d be short-cutting the dealer and going straight to VW Australia’s customer service division and spelling it out." + }, + { + "question": "Why is the instrument display of my 2015 Mitsubishi ASX loosing power?", + "answer": "Your problem may be related to a relay, but the usual cause of flickering DRLs and dashboard lighting (the LED type) is a faulty capacitor within the vehicle’s wiring loom. A faulty capacitor will deliver an unstable (fluctuating rather than steady) voltage to the LEDs and that’s what causes them to flicker.Some owners choose to add an aftermarket section of wiring loom with a capacitor within it, but I’d first try to find the offending component in the car’s existing wiring and tackle the problem that way." + }, + { + "question": "Should I buy a 2009 Holden Captiva?", + "answer": "The short answer to your question Rhonda is that the 2009 Captiva was far from a good car. It has experienced lots of reliability and durability problems and, although some will disagree, there are much better choices out there.The Captiva has been recalled for all manner of problems including (but not limited to) steering issues, braking dramas and electrical gremlins. About the best thing about the 2009 four-cylinder petrol Captiva was that the engine didn’t have the timing chain problems of the V6 model, and the transmission wasn’t as problematic as the later Captiva. But that’s surely damning with faint praise.The Captiva wasn’t actually a Holden at all; it was built in South Korea by Daewoo, a brand considered to be way behind the quality and engineering of its South Korean counterparts Kia and Hyundai. And it showed." + }, + { + "question": "Will my used car warranty from Victoria apply in WA?", + "answer": "In Victoria, a licensed motor car trader (LMCT) has to provide a statutory warranty of three months or 5000km (whichever comes first) for any used passenger car that has travelled less than 160,000km or is less than 10 years old. The catch is that the warranty is provided by that car trader, so in theory, the car has to be returned to that car-yard in order to have warranty repairs carried out. Certainly, the selling dealer reserves the right under law to attend to the repairs themselves if they wish. Clearly, though, that’s just not practical in your case.What normally happens in a situation such as yours, Alex, is that any warranty repairs are assessed and sorted by a mechanic more local to you and then the bill is sent to the trader from whom you bought the car. However, this all needs to be organised with the selling dealer before you go and have any work done on the car. There needs to be agreement from the selling trader that he or she is prepared to cover the cost of those repairs. What most people in your situation do is make such an agreement part of the purchase contract at the time they buy the vehicle." + }, + { + "question": "Why has the transmission light come on in my 2012 Mazda BT-50?", + "answer": "I’ve had a flick through the BT-50 owner’s manual (and I suggest you do the same) and all I can find relating to a transmission warning light is a single 'powertrain warning lamp' which suggests something is not right somewhere along the length of the powertrain. Sometimes this light will come on in conjunction with the 'check-engine' light and it indicates that either a sensor has failed or there’s an actual problem with the hardware. Beyond that, the light doesn’t offer any suggestions on what might be wrong, but bear in mind that the four-wheel-drive system in this vehicle is electronically operated, so there’s lot of scope for errors.A scan at a workshop should offer up some answers, but before you do that, just check that you haven’t bumped the rotary four-wheel-drive selector dial and have triggered the system into a mode it doesn’t like being in right now." + }, + { + "question": "Are leaking rubber seals more common in hatchbacks than sedans?", + "answer": "There’s absolutely no correlation between body styles (hatchback versus sedan) and the propensity for leaking brake cylinders. The difference between your mum’s and your previous car and the Tiida is probably all down to the quality of the parts, not whether it’s a hatch or sedan.Brake cylinders leak when the rubber seals inside them fail. But because the cylinder is hidden within the brake drum, a leak is often only found when the car is being serviced or inspected for a roadworthy certificate. And as you’ve found, that’s often too late to prevent the brake shoes becoming contaminated by the leaking brake fluid.The best way to avoid leaking brake cylinders is to have the braking system flushed regularly. It’s also important to replace any leaking wheel cylinder with a good quality unit. I’m tipping the reason your cylinders failed the second time was because the original ones were replaced with cheapies (possibly sourced online) which simply weren’t as good as the Nissan originals. Always beware when buying replacement parts of any sort that they’re good quality, particularly when it comes to critical safety systems like brakes." + }, + { + "question": "Why did I loose acceleration in my 2012 Holden Cruze even though I still had revs?", + "answer": "If the engine is still revving up but the car isn’t moving, logic says you have a transmission (gearbox) problem. Transmission problems are very well known in the Holden Cruze, and must surely be classified as an inherent fault. Fundamentally, the automatic transmission in your car was a dud from day one, and Holden even announced an extended warranty for it as part of a special service program to replace consumer confidence in the unit. It didn’t work.Many Cruzes exhibited the precise behaviour you experienced, and the loss of all drive as well as the check-engine light illuminating are classic indicators of a transmission that either needs new components such as sensors, a valve body or torque converter, or is totally done and needs to be completely replaced. An inspection will be able to determine this. Error code P0776 is what I’m tipping the car will offer up when it’s electronically scanned (which should be your next step).Once Holden had fixed these transmissions, it was extending the warranty to five years from when the car first entered service or 150,000km, whichever came first. Obviously, your car is older than that, but it has covered low kilometres and since you’ve had it from new and can verify its service history with a Holden dealer, I reckon it would be worth your while to contact Holden’s customer service division and state your case. Let’s face it, less than 120,000km on a modern car before the transmission blows up is not really good enough, is it?You may not get anywhere, but even if you can convince Holden to help with the cost of parts (labour would be nice, too) the financial picture changes dramatically. Without a bit of help from Holden, it may just be that the cost of repairs will be higher than the actual value of the car itself." + }, + { + "question": "How can I look up a cars service history online?", + "answer": "If the vehicle has been serviced at a Mercedes-Benz dealer, all the information about that history can be accessed online. Any dealer should be able to tap into that history file and tell you what you need to know. You can also establish (if you haven’t already) a `Mercedes me’ account via the factory website and this will enable you to check out the car’s entire service background. A dealer will be able to help you establish your Mercedes me account.If you’re after an owner’s manual, there’s one included on the car’s hard-drive if the vehicle is fitted with the Mercedes Command system (which was standard on the Power trim level and optional on the Progressive) which you can access via the info-screen in the dashboard. Failing that, this link will get you top the relevant online subject matter." + }, + { + "question": "Why wont the RPM of my 2015 Isuzu D-Max go higher than 2500?", + "answer": "The first thought here is that you’re dealing with a dodgy throttle-position sensor or some other sensor that is giving the on-board computer a reason not to exceed 2500rpm. Or tricking the computer into thinking that the engine is spinning faster than it really is. Have you had the vehicle scanned? It’s a cheap way of reducing a lot of the guesswork in a case like this.Like any engine, of course, a turbo-diesel won’t rev beyond the speed that the fuel supply can support. You say you’ve changed the fuel filter, but have you checked the pump pressure and the fuel-delivery rate? A problem with the pump or fuel lines could easily produce the symptoms you have. You could even have a blocked fuel pick-up in the tank.The other problem with modern turbo-diesels is that they are prone to clogging their intake systems with a black gunk that is a by-product of soot and oil mist from the vehicle’s exhaust-gas recirculation and crankcase-ventilation systems respectively. This black, ooze can sometimes almost completely block the intake path for air entering the engine and will cause all sorts of dramas, including the one you’re seeing." + }, + { + "question": "Can I replace the master cylinder on my 2000 Toyota Prado with a second-hand one?", + "answer": "The brake master cylinder fitted to your Prado uses an accumulator to ensure that there’s always some brake pressure available to enable the ABS braking to work instantaneously and seamlessly. You should be able to hear the pump running (probably the gurgling sound you’re reporting) from time to time, but not every time you press the brake pedal.You may need a new master cylinder, but it’s also possible that there’s air in the system and it requires bleeding. There’s a specific procedure for bleeding this type of master cylinder, and it’s not the same as that for a conventional vacuum-boosted master cylinder.In any case, your information that nobody reconditions these units any longer is incorrect. There’s an operation called Injectronics that can, indeed, recondition and test your existing master cylinder, usually for less than $2000. That, I would suggest, is your best path forward. Check out injectronics.com.au" + }, + { + "question": "Should I buy a 2020 Volkswagen Polo?", + "answer": "The Polo is very nice to drive and has refinement levels that most of its competition can’t match. It’s also among the best of the small hatches to actually drive with dynamics that make it feel like a full size bigger in terms of its ride and handling. It’s no toy, that’s for sure.VW now offers capped price servicing on the Polo and, given the 15,000km/12 month intervals, it stacks up reasonably well when compared with its major competition. The 12 month/15,000km service per VW’s capped-price deal will cost you $332, followed by $468 at the two-year mark, $426 after three years, $789 at the major service at four years and $332 for the fifth year. Those prices are for the DSG-transmission version, but the prices for the manual-transmission Polo are almost identical." + }, + { + "question": "Will Toyota make a 3.3 litre diesel V6 engine in the Fortuner?", + "answer": "As far as we know, the V6 turbo-diesel widely tipped to power the next LandCruiser (the 300 Series) is still just a maybe for the HiLux range. And even if it did make it into the HiLux, it would almost certainly be restricted to a sporty GR badged version as Toyota leverages its Dakar rally experience into a marketing role. With that in mind, the V6 would be an unlikely starter for the Fortuner which is aimed much more closely at families and, for whom, seating capacity and running costs are far more important than the ability to get to 100km/h in a hurry.Even then, there’s plenty of historical evidence to suggest that a V6 turbo-diesel HiLux will remain just an idea (a nice one, though). Toyota has never really taken the opportunity to share engines between its HiLux and full sized (ie: Not the Prado) LandCruiser ranges. With a couple of notable exceptions (all of them petrol-powered) the HiLux has remained a four-cylinder vehicle throughout its life. And when Toyota did build a (petrol) supercharged V6 HiLux tagged the TRD back in 2008, it was a sales flop.In any case, a hot-rod Fortuner is probably not on the cards despite the HiLux and Fortuner sharing a lot of engineering and componentry." + }, + { + "question": "Should the the timing seal/crankshaft seal of my new 2019 Hyundai Tucson need replacing at the first service?", + "answer": "I don’t think you have anything to worry about, Yash. Oil seals often weep a bit of oil and it’s good to see that the dealership has noticed it and wants to change the seal, rather than ignore it and make it your problem once the car is out of warranty. Speaking of warranty, your car came with six years of factory cover, so even if the seal leaks again in that time, it won’t cost you anything to have it fixed.As for your other concerns; an oil seal is not a big problem and won’t cause any other damage (unless the oil is pouring out and leaving the engine without sufficient oil (which it isn’t in your case). Changing the seal will have no effect on the rest of the car, the problem will probably never occur again (not in the 10 years you plan to own it, anyway), the seal can be changed simply without opening the engine, and the cause is probably something as simple as a seal with a small manufacturing defect or one that was accidentally `pinched’ during assembly at the Hyundai factory.Modern cars are incredibly complex machines consisting of thousands of parts. Even the best models from the best makes can have small defects like this one. Don’t sweat it." + }, + { + "question": "My 2009 Volkswagen Golf is becoming expensive to repair, should I sell it?", + "answer": "This engine was a great thing to drive with superb fuel economy and plenty of performance. Unfortunately, it was also overly complex and prone to failures like the one yours has experienced. Because the car is so far out of warranty, you can probably forget about Volkswagen helping with the cost of repairs. But I’d still give its customer service department a call and state my case on the basis that 136,000km is hardly the expectation for a modern engine in terms of longevity, along with the fact that this engine has a rich history of failures exactly like yours.If you can organise to have part of the cost taken car of by VW, then maybe it would be worth repairing the car. Beyond that, however, you’d be spending almost $6500 on a car that, even in working order, is worth something like $8000 or $9000. It doesn’t realty add up at that point, does it? Even then, you might find that other parts of the engine (like the turbocharger or supercharger or the complex system of intake plumbing that allows it all to work) might be next to go bang." + }, + { + "question": "Are there known problems with 2015 Mitsubishi Triton's intercooler pipes/hoses?", + "answer": "The MQ Triton doesn’t seem any better or worse than its rivals in this department. But, like other makes and models, there’s a healthy aftermarket supply of replacement intercoolers and the pipework that feeds them, so it’s definitely not an unknown problem.But your experience is exceptional. Were all five vehicles bought brand-new at the same time? If so, they’re all likely to be from the same production run which could explain a faulty batch of hoses." + }, + { + "question": "How to replace the key battery for a 2012 Toyota Corolla?", + "answer": "You should be able to prise open the key’s plastic body and then gain access to the battery-case within. But be careful, as older plastics become brittle with age and you don’t want to snap any of the locking tabs or the body itself (if you do, replacement keys are available online). If that all sounds a bit difficult, you could take the key to a shop or kiosk that cuts keys (and sells watch-bands and batteries) and they should be able to supply and fit the new battery for you. If you do it at home, make sure you dispose of the old button-battery safely as these pose a real threat to babies and toddlers." + }, + { + "question": "When is the 2021 Toyota HiLux SR5+ being released?", + "answer": "The facelifted HiLux is in showrooms now, Jay, including the SR5+ model. The good news is that the suspension has been refined to improve ride and the engine has been given a once-over with a larger turbocharger to boost power to 150kW. Toyota also claims it has addressed the diesel particulate filter problems that were an issue for owners of the previous version. Prices start at around $60,000 and up for the model you’re interested in. The good news is that the Extra-Cab layout is available in SR5 trim and while it doesn’t offer the full interior space of a dual-cab, the two small occasional seats in the rear do bump its seating capacity to four." + }, + { + "question": "Why doesn't the radio work in my 2016 Isuzu D-Max?", + "answer": "Blowing a major fuse suggests that your car has suffered a short-circuit somewhere within its kilometres of wiring. But a modern vehicle like your Isuzu will also have fuses protecting the various systems it needs to operate, so there’s a chance there’s a second fuse that protects the stereo system that has also blown when the problem occurred. Your owner’s manual should be able to identify the locations of the car’s various fuses. Don’t forget to replace them with a fuse of the correct amperage or you could cause more damage if the fuse ever needs to act as a circuit-breaker again (which is exactly the fuse’s role).The other possibility is that the stereo unit itself has an internal fuse. Check around the rear of the unit (usually where the wiring for the speakers exits the stereo) and you might be able to locate the fuse in question. This is often the case in aftermarket stereo systems." + }, + { + "question": "Why isn't the turbo in my 2018 Ford Transit working?", + "answer": "You’re on the right track, Don, with your guess that the whistling noise has something to do with the turbocharger’s bearing. But unfortunately, if you’re right and it’s the turbo bearing that’s making the whistling noise (and I agree with your theory) then a new or rebuilt turbocharger is the only real fix. Turbos have a hard life, dealing with extremes of temperature as well as the requirement to accelerate from almost nothing to anything up to 250,000rpm. The bearings that allow for this are sealed units and – generally – are not serviceable.But you might be lucky: A lack of turbo boost can be caused by many things, so check the basics like a loose boost pipe before you start tearing the engine apart." + }, + { + "question": "Does the 2008 Ford Territory RWD have electric steering?", + "answer": "Ford did, in fact, upgrade the Territory’s power-steering system to an electric set-up in the name of improved fuel economy, but that didn’t happen until mid-2011. As such, Rodney, your 2008 Territory still uses conventional hydraulic power-steering.While the fuel consumption benefits of electric power-assistance are clear, keener drivers generally prefer a conventional hydraulic set-up for the extra feel and feedback it offers through the steering wheel. But it’s a dying technology and just about all new car designs feature electrical assistance." + }, + { + "question": "How is oil mixing with coolant in my 2015 Volkswagen Polo?", + "answer": "Despite your extensive efforts to fix this problem, it appears you still have a situation where the coolant and oil are mixing. No oil should be able to mix with the coolant (or vice-versa) and if it is (which is why you’re seeing oil in the coolant tank) then you have a fairly major problem somewhere in the engine. Check the dipstick. Is the oil in the sump milky and opaque? I’m guessing it probably is, and that’s another giveaway that your engine has a major problem.Perhaps the cylinder head itself is cracked. Maybe the engine has a split bore. Perhaps the light skimming the head received was not enough and it’s still warped. Either way, the oil and coolant are mixing and that’s bad. The fact that the oil and coolant in the bottle are being forced out of that tank suggests combustion pressure is also playing a part, once again signalling a leak between the oil, coolant and combustion areas of the engine." + }, + { + "question": "Does the 2.0-litre engine in a 2012 Hyundai i30 have a timing belt or chain?", + "answer": "The engine in your car uses a rubber timing belt which requires replacement every 90,000km. The design of this engine means a broken timing belt will likely destroy the entire engine, so it’s not something to ignore." + }, + { + "question": "What is causing the brake pedal to sink slowly to the floor in my 2016 Holden Colorado?", + "answer": "There are three classic causes of a sinking brake pedal. The first is a worn out brake master cylinder that is allowing brake fluid back past the actuating piston. The second is a leak somewhere in the braking system, either a caliper itself or a brake line or union and, the third is an ABS system fault where the ABS pump isn’t working properly, usually due to a low brake-fluid level.Regardless of the cause, there’s no `acceptable tolerance’ for a brake pedal that slowly sinks towards the floor. A braking system in good working order should be able to hold the brake pedal at the same level more or less indefinitely. Any sinking is bad news and is a serious safety issue. I wouldn’t even have the car towed to a workshop; it’s simply not safe to drive." + }, + { + "question": "Why does my 2008 Mercedes-Benz Vito cut out when moving or idling?", + "answer": "Again, a problem like this is very difficult to diagnose via remote control. You haven’t given me much to go on here, but my first suggestion would be to have the car scanned at a workshop and see what error codes materialise. From there, you can take a much more targeted approach to working out which of the hundreds of possible components is causing the problem. Don’t forget the basics, either, such as contaminated or old fuel in the tank. Modern fuel doesn’t like sitting around in a tank and can `go off’ over time." + }, + { + "question": "Why is my LDV T60 Luxe stuck in 4L?", + "answer": "For reasons known only to marketing departments, the LDV, like most modern four-wheel-drive vehicles, uses a rotary knob to shift between two and four-wheel-drive and high and low-range. While old-school off-roaders of decades ago used a simple, mechanical lever to make these shifts, the modern rotary knob system relies on electronics and solenoids to effect the same shifts. When these solenoids go wrong or there’s an interruption to or glitch in the power supply, you can easily experience the symptoms you’ve noted.The LDV is by no means the only brand to suffer vague or phantom shifting with this system and a body-computer re-set may be required. The fault has nothing to do with you leaving it in 4H while it was parked for a few days. It’s also very unlikely to be an actual mechanical problem with the transmission. So make it the dealer’s problem; it’s a new vehicle, so the vehicle will be covered by warranty and it won’t cost you anything to have put right." + }, + { + "question": "Can a bad battery cause a 2015 Mazda BT-50 to cut out?", + "answer": "Modern cars absolutely hate a battery that is not holding charge properly or not fully charging in the first place. If the computer and the various sensors around the car aren’t getting the correct voltage form the battery, they can decide to shut down or go slightly crazy, causing rough running, poor fuel consumption and hard starting (to name just a few symptoms).A radio playing on a job site really shouldn’t flatten a battery in a few hours, but are you leaving the doors open and, therefore, the interior light on at the same time? That could definitely flatten the battery. The rule of thumb is that you should expect about five years from a battery, so on that basis, yours is definitely a chance to be ready for replacement. Test the battery under load (when cranking the engine) to see how much current it’s delivering under stress." + }, + { + "question": "What is causing the oil warning light to come on in my 2009 Peugeot 308?", + "answer": "What you haven’t told me is whether the oil was actually low when the warning light first showed up on your dashboard (and before you topped up the oil). Perhaps the person who changed the oil didn’t add enough oil afterwards; perhaps they didn’t account for the extra half a litre required to fill the new oil filter. Even draining the oil to change it could, conceivably, cause the low-oil light to trigger, and if that’s the case, you need to re-set the light once you’re satisfied that the oil level is correct.Re-setting this warning light varies from car to car, but an actual mechanic would probably know how to do this, so maybe a quick visit to a workshop to have the light re-set will be worth the small cost involved. By the way, I never rely on warning lights to tell me my engine oil is low. That’s what a car’s dipstick is for. Check it each week and you’ll never run the engine low on oil." + }, + { + "question": "What caused my 2013 Skoda Fabia to go into limp-home mode?", + "answer": "Your situation may be caused any one (or more) of about a thousand faults that is making the car’s on-board computer think that there’s a major problem. In turn, the computer switches the engine to operate on minimal power to make it home without destroying or further damaging any component. A car’s limp-home mode system is triggered by a range of protocols that are acted upon whenever the car perceives a drama. Anything from low oil level to a hot transmission can cause the limp-home system to intervene, and it can be an actual fault or, sometimes, simply an erroneous signal from a sensor that isn’t telling the truth. Have the car scanned and see what error codes are produced." + }, + { + "question": "What causes a 2004 Holden Vectra to surge while idling?", + "answer": "I’d check both the throttle body, which could need a clean, and the throttle-position sensor (TPS) which can fail or send incorrect information back to the computer. Both these components have a major effect on how a car idles and both can require maintenance or even replacement. Other possible causes could be worn fuel-injectors, a vacuum leak and a huge range of other possibilities. But those are the two I’d investigate first. Once I’d had the car scanned for fault codes, that is." + }, + { + "question": "Why is the coolant system on my 2004 BMW 525i losing pressure?", + "answer": "Did you replace the coolant tank because the vehicle was losing coolant in the first place? If so, there’s a chance that even though the coolant tank is brand new, there could be a leak from somewhere else in the system (that’s allowing the system to lose pressure, as you’ve identified). Possibilities include the radiator itself or even a head gasket, not to mention any one of a number of plastic fittings that control the flow of coolant to the engine and the car’s heating system. But don’t rule out the simple stuff, either; even the humble radiator cap or loose hose-clamp can allow pressure to leak from a cooling system.The problem with a lot of imported cars is that they tend to use lots of plastic components in their plumbing systems. As they age (and at 16 years old, your car is hardly in the first flush of youth) these fittings and couples become brittle and can begin to leak or even fall apart altogether. In colder climates, these plastic bits and pieces don’t present the same problems to the same degree, but here in Australia, our hot-climate heat-cycles are not appreciated by some makes and models. Combine that with a modern, pressurised cooling system, and you have yourself a problem." + }, + { + "question": "Why will my 1999 Ford Transit only start when the accelerator is all the way down?", + "answer": "The problem could be caused by a whole lot of things, Bill. Have the vehicle scanned to see if any error codes crop up which could then lead you to something like a dodgy fuel pump, worn injectors, a leak in the fuel system somewhere or even a crook sensor that is feeding incorrect information to the computer. To be honest, I’m suspecting a broken throttle-position sensor (TPS), especially as you need to floor the throttle to get the engine to start. Without the TPS working properly, the computer has no way of knowing how much fuel to inject into the engine." + }, + { + "question": "Why does my 2015 Ford Ranger cut out for no reason?", + "answer": "It sounds very much like a computer problem rather than a hardware issue. When you switch the engine off and then back on again, you’re actually rebooting the on-board computer. I’d be trying a replacement ECU module (borrowed from another Ranger) to see if that fixes the problem. The problem is that because the reboot fixes the issue (temporarily) it might also re-set the computer’s memory, meaning it can’t `remember’ what went wrong and, therefore, won’t offer up the correct fault codes when you scan it. That said, I’d definitely give it a scan and see what pops up." + }, + { + "question": "Will a column-shift auto from a 1999 Holden Commodore ute fit into a 1996 model?", + "answer": "I can’t see why not, Peter. The 1996 and 1999 are more or less identical cars so there should be a high degree of interchangeability. While manual versions of the Commodore Ute form this era did, indeed, change gearbox types as the years progressed, the automatic version stuck with the same unit, so the gearbox and all its ancillary bits and pieces should be a straight swap.And how good is a ute with a bench seat for three and a column-shift? Car makers should revisit this layout as it makes so much sense." + }, + { + "question": "What caused my 2013 Holden Captiva to lose power and stop?", + "answer": "The only smart thing to do here is to have the car scanned at a workshop with the necessary computer gear and see what the fault codes suggest. You could try for years to second-guess what has caused this problem, and still not come up with the correct answer. The possible causes number in the hundreds, but a scan will hopefully take the guesswork out of a diagnosis." + }, + { + "question": "What is causing a front end knock in my 2020 Holden Colorado ZL1?", + "answer": "I’ve actually experienced this on a brand-new Colorado (during an evaluation drive, no less). In this case it turned out to be a couple of loose fasteners in the front end, which were fixed quickly and permanently. In your case, though, it seems as though even with everything checked and tightened, the noise is still there.So maybe it’s not something as obvious as a loose coupling or fitting. Maybe you’re looking at noisy shock absorbers. Sometimes these components can contribute a clunk, but it’s usually when they’re worn out, not on a six-month-old vehicle. Does the noise occur in a straight line or with some steering lock applied? Perhaps the steering lock stops are the culprits. I’d be putting the vehicle back on a hoist and checking that everything from the engine mounts to the cross-member and the steering rack to the transmission mounts are torqued to the correct values. Don’t rule out silly things like a loose tub or tray, either; sometimes a clunk in the rear of a vehicle can be transmitted down a chassis rail to sound like it’s coming from the front somewhere." + }, + { + "question": "How do I stop the brake lights staying on in my 2018 Hyundai i30?", + "answer": "It sounds like the brake-light switch is at fault. These are usually located somewhere in the pedal assembly under the dashboard and, when you push the brake pedal, this simple on-off switch activates the brake lights. If the switch is jammed or stuck, it could cause the brake lights to remain on and cause your flat battery. I’d go with this theory first since a short, sharp whack on the brake pedal turns the lights off, suggesting that it’s a sticky switch that’s your problem.You could try to lubricate the switch with a spray lubricant, but in most cases, the permanent fix is to replace the actual switch. It’s not a huge job and shouldn’t cost too much. That said, your car should still be under factory warranty, so it’s the dealer’s job to fix it." + }, + { + "question": "Why did my 2001 Hyundai Terracan lose power and become sluggish?", + "answer": "A lack of power from the battery to the starter motor can be caused by a range of things starting with the physical stuff like the cabling, terminals or ignition switch, and winding up with a fault in the immobiliser or the on-board computer, for instance. Sluggish performance, meantime, can be any number of things, and just to list them all would take hours.So, before you go out and spend more money replacing components that may or may not be at fault, have the car scanned at a workshop and see what fault codes it throws up. From there, you’ll have a much better idea of what’s going wrong." + }, + { + "question": "Is it possible to 'plug and play' ECUs in a 2011 Suzuki Alto?", + "answer": "The description `plug and play’ is used to describe a replacement ECU which is designed to simply plug into the car and immediately offer full functionality without requiring additional coding or set-up. That’s why they include things such as ignition keys and sensors; it’s to avoid having to code your existing components to the new ECU. You simply replace the lot and – hopefully – turn the key and enjoy.So, yes, it’s possible, but you need to make sure you’re getting every component necessary for the swap and that the unit is correct for your car in every detail. The are detail differences between the ECU for a car with an automatic transmission and the same car with a manual, for instance. And always buy from a known source so you can get tech support if it doesn’t all go exactly to plan. Buying from an online clearing house is unlikely to provide the same level of after-sales service." + }, + { + "question": "Should the thermatic fan run constantly in a 2005 Mitsubishi Lancer?", + "answer": "A thermatic fan is designed to run only when it’s needed. As the name suggests, it should switch on when the engine attains a pre-set temperature and then turn off below that temperature. It’s a way of having the engine run at a more constant temperature as well as saving the power normally used to run a fan that isn’t needed the whole time. Sometimes, a second electric fan will cut in when you turn the air-conditioning on, but the short answer is no, a thematic fan should not run all the time." + }, + { + "question": "How is water getting inside my 2009 Subaru Outback?", + "answer": "Short of a broken or degraded window seal, check the door rubbers for signs of damage. Sometimes, it’s as simple as a small twig or even a thick blade of grass sticking to the rubber seals that will allow water in. However, there’s a more likely answer. If it was the front-seat foot-wells that were wet, I’d be blaming the air-conditioning vent that is supposed to drain the water - that builds up in the system - to under the car, but can sometimes lock or clog and run the water into the car.So let me ask you a question: Does your car have a sunroof? If the answer is yes, that’s where I’d be looking. The sunroof, being set into the roof panel, naturally collects water when it rains. So, there are tubes that run from the sunroof, down the rear pillars of the car and vent to the outside just in front of the rear wheels. If these drain tubes block up, the water will run down the outside of them and into the rear foot-wells. Cleaning out the tubes will usually fix the problem." + }, + { + "question": "Why does my 2000 Ford Courier billow black smoke when it starts?", + "answer": "The best way to test the operation of a fuel-injected car’s sensors is to have the vehicle scanned at a workshop with the necessary computer gear. The error codes that are revealed will tell you exactly what’s going on and save you the time and money of replacing bits and pieces until you find the actual culprit.As for your symptoms, black smoke from the exhaust usually indicates a too-rich air:fuel mixture which could be the result of worn injectors, incorrect fuel pressure or a faulty temperature sensor. There are other causes, but those are the ones I’d investigate first. After a scan, of course." + }, + { + "question": "Why won't my 2009 Holden Cruze auto change gears?", + "answer": "The six-speed automatic in your car has experienced a lot of serious problems, Linda. Various components have been blamed, but the symptoms include failure to select Reverse which sounds like the problem you’re having. Other symptoms include flaring between gears, loss of drive, inability to select forward gears and a warning light showing up on the dashboard.You might be lucky and simply need a top up of transmission fluid, but going by the history of this gearbox, you need to have the car electronically scanned to know what’s really going on." + }, + { + "question": "My new used 2010 Volkswagen Polo already has problems, what should I do?", + "answer": "Oil leaks are a pretty common complaint in a second-hand car, but if the car as sold to you with a roadworthy certificate (which it almost certainly should have been) then there’s no excuse for those to reappear within two weeks of you taking ownership. I’m always suspicious of a second-hand car with a sparkling clean engine bay, as it usually means it’s been cleaned up to hide leaks, just as you’re now discovering.Given that you bought the car from a VW dealership, I’d be having a chat with VW Australia’s customer service and complaints people as there might be something they can do to help in getting the situation sorted out to our satisfaction. On top of that, the dealer who sold you the car has an obligation under the terms of the second-hand car warranty. In WA, that means any second-hand car less than 12 years old (which a 2010 model is) and with fewer than 150,000km travelled, has to carry a one-month warranty on faults like the ones you’ve described. Since these problems were spotted at the two-week mark and pointed out to the dealership at that point, you should be covered.The bigger issue from your point of view, of course, is that you were told the car had never been crashed when, in fact, it appears that’s not the case. That would seem like a fairly straightforward case of misrepresentation to me, and I’d be having the car professionally inspected (try your local State motoring club) and getting in writing the fact that it’s been crashed and repaired. From there, I reckon you’d have a decent chance of getting your money back and returning the car." + }, + { + "question": "What type of differential is fitted to the 2001 Holden Commodore?", + "answer": "The standard differential on this vehicle was a non-LSD (non-limited-slip) unit with a final-drive ratio of 3.08:1. Some owners changed the gears in the diff for more acceleration, although this was more commonly done in V8 models where owners were chasing performance at the expense of a little fuel economy.If you’re in doubt, you can put the car on a hoist, mark a spot on the driveshaft and then turn the rear wheel a full revolution. By counting the number of times the driveshaft rotates during that process, you’ll know the ratio. In this case, one full rotation of the rear wheel should equal 3.08 rotations of the driveshaft." + }, + { + "question": "How can I test if there's too much blow-by in the engine of my 2010 Holden Colorado?", + "answer": "The symptoms you have certainly suggest an engine with far too much blow-by (combustion pressure escaping past the piston rings and into the crankcase). Sometimes, the same symptoms can be caused by a crankcase ventilation system that isn’t working properly, but it’s often blow-by that’s the cause. That’s usually the result of internal engine wear which, at 290,000km and counting, is hardly out of the question.Basically, the observations you’ve made regarding crankcase fumes are about as far as you can go without actually performing a compression and cylinder leak-down test. The good news is that these tests aren’t overly complicated and don’t take long, but they will give you a vastly more accurate idea of what’s going on inside the engine. Oil in the intercooler can also be a sign of this sort of wear, but, as you’ve been told, can also be the fault of blown turbocharger seals. Either way, it sounds like your engine is due for a freshen up in the name of reliability and clean running." + }, + { + "question": "Should I buy extended warranty?", + "answer": "There’s good and bad news here, John. The transmission in the car you’re looking at is code-named DL501 and it’s a wet-clutch design. That’s distinct from some of the dry-clutch designs also used by the VW Group which were much more troublesome with a high rate of failures. That’s the good news.The bad news is that even with its more durable wet-clutch design, the DL501 has also been known to suffer what appear to be inherent problems. Mainly, those relate to the mechatronic unit (more or less the transmission’s central nervous system) and premature wear in the clutch plates themselves.The car you’re looking at has covered a very low distance, so it should be okay for now, but there’s no telling what dramas might crop up with years and kilometres. The problems will likely be worse if the car has not been serviced by the book, so check the service handbook for evidence of this. Even then, it’s a bit of a gamble.But the only thing I’d stay further clear of than a DSG transmission would be an extended warranty from a car-yard. These are specifically written to exclude the things you’re most likely to need them for. Have a close look at the fine print and you might find that the sort of transmission problems you’d expect in this car will be specifically excluded." + }, + { + "question": "What oil does a 2004 Audi A4 use in the engine?", + "answer": "I’d go for a fully synthetic engine oil with a viscosity rating of 5W-40. The turbocharged 1.8-litre engine in that model is a pretty hard-working unit and quite a complex engine, so frequent oil changes are critical to its longevity. The brand of oil is not so important, provided you use a quality brand and not the Brand-X stuff sold at supermarkets and some online clearing houses. Don’t forget to change the oil filter at the same time; putting clean, fresh oil through an old, dirty filter makes no sense at all." + }, + { + "question": "Are there any problems with the diesel engines in the 2017 Hyundai iLoad?", + "answer": "Hyundai’s diesel engines are generally regarded as being among the better ones on the market. That’s probably because the South Korean domestic market has been switched on to small capacity diesels for decades and, as a result, Hyundai has been building them just as long.But, like any modern turbo-diesel, the iLoad’s diesel can be prone to a build-up of black gunk in the intake system, a result of diesel soot and oil mist mixing as part of the vehicle’s own emissions-control systems. The other problem that has cropped up a few times now is a failed turbocharger unit. Generally, this has been the result of a blocked oilway that feeds lubricating oil to the turbo’s bearing. This is a narrow oilway and any sludge in the engine can block it and starve the turbo of its oil. Which is when the turbo itself fails.That’s far more likely to happen in a vehicle that has not had the correct maintenance with regards oil changes. So check the service handbook before handing over the cash and only buy a second-hand iLoad with a full and correct service history." + }, + { + "question": "What can be done about a broken transfer case in a 2007 Mazda 6?", + "answer": "It all depends on whether you bought the car privately or from a licensed used-car dealer. If it’s the latter, you might have some redress under the mandatory warranty conditions in your State. If you bought the car privately, I’m afraid there’s no comeback at all beyond contacting the seller, explaining the situation and perhaps coming to an arrangement on a refund or part-refund. I wouldn’t be holding my breath, however, and a private seller usually has no obligations whatsoever to make your problem their problem. Did you have the car independently inspected before the purchase? If you did, I’d be taking the matter up with whoever did the inspection, because a faulty transfer case should perhaps have been picked up as part of any pre-purchase test.If the transfer case is damaged beyond repair, you’ll need a new one. The problem there is that the only Mazda 6 that featured this driveline (with a transfer case) was the MPS model which only sold in small numbers. So you might have trouble finding a second-hand one. Even the main gearbox (a six-speed) was different to the manual gearbox (a five-speed) on the other Mazda 6 models." + }, + { + "question": "Why is my 2017 Isuzu MU-X struggling to make power?", + "answer": "If the new clutch helped the vehicle climb hills, then I dare say that was money well spent. As for noises from the engine under load, I’m afraid that’s a job for somebody on the spot who can listen to the vehicle and make an assessment. The noise could be major internal problems or it could be something as simple as a loose heat shield under the car. Even a loose or worn engine mount can create all sorts of mysterious and expensive-sounding noises and rattles.Don’t forget, your vehicle came with a five-year factory warranty, so a major failure that is not the result of mis-use or general wear and tear (provided the vehicle has travelled less than 130,000km) is still covered by Isuzu." + }, + { + "question": "What is causing the clutch to get stuck in my 2013 Ford Ranger?", + "answer": "A clutch pedal that won’t return is either sticking (due to friction) has a broken or weak return spring or is throwing out beyond the point it should (like an athlete hyper-extending their knee). How that’s related to the gear-lever locking up is anybody’s guess, but it’s true that if the clutch isn’t disengaging properly (which could be the case if the clutch pedal isn’t doing its thing properly) then the car will refuse to select gears and that can feel like the lever is jammed. Switch the engine off and see if the gears will then select. If so, I’d say the clutch is not disengaging and you may have to pull it all apart again to find out why." + }, + { + "question": "What could be causing a vibration and metallic noise in my 2009 Holden Captiva LT?", + "answer": "Noises and vibrations are sometimes very hard to diagnose, particularly by remote control. A metallic noise from underneath the car is often a heat shield rattling against another component and this will can vary according to the load the engine is under at the time. Another common source of rattles is a collapsed catalytic-converter in the exhaust system which can sound like a tin can full or nuts and bolts when you rev the engine or place it under load.Also, you might find that the vibration and the noise you’re feeling and hearing are from the same source. But you really need to have the car inspected to find out the source of the white noise." + }, + { + "question": "Why won't my 2020 Hyundai Kona electric not open or start?", + "answer": "This is still a very new model, so there’s not a whole lot of reliability intelligence available yet. Even so, I’m surprised that such a new vehicle has such a glaring problem just a couple of weeks or so out from its delivery as a brand-new car.The reason the car won’t start when you open the door with the manual key is that the remote should not only unlock the car, but also deactivate the immobiliser and switch on the main electrical circuits that power the Kona. If the remote isn’t unlocking the doors, then it probably isn’t turning on the main systems either, and that’s why you need to reset the battery each time. Hyundai tells me that this car actually has a conventional 12-volt battery, mounted in the conventional place (under the bonnet, just behind the headlight) that powers the functions you’re missing. If this battery has a dud cell or isn’t charging (and it’s just spent several weeks on a ship getting to Australia, remember) then the car will exhibit the symptoms you’re seeing. A trip to the dealer is in order, but your problem is definitely a warranty issue.By the way, your car is actually not a hybrid at all. It’s a plug-in electric vehicle. A hybrid uses a combination of a petrol engine and electric motor, your car is purely electric." + }, + { + "question": "Why does my 2014 Nissan Qashqai shake when climbing an incline?", + "answer": "It sounds as though the vibration you’re experiencing is coming from the driveline. Perhaps it’s the engine but more likely it’s something in the transmission since the problem is worse when the car changes gear. That the problem occurs when climbing a grade suggests that it’s related to the engine being under load at which point the whole driveline – gearbox and driveshafts – are also loaded up.It could be something within the transmission itself, a bent driveshaft or even something relatively simple like a worn CV joint. Carefully, and when it’s safe to do so, find a big, open area like a deserted car-park, turn the steering wheel all the way to the left and drive slowly in a tight circle. Now do the same on full right-hand lock. Can you hear any clinking or clunking noises? If you can, you have worn CV joints. If not, you need to dig deeper into the cause and that will require getting the car on a hoist and inspecting the driveline." + }, + { + "question": "Does the 2013 Holden Captiva have diesel particulate filter issues?", + "answer": "It sounds like you’ve had a rough trot with your Captiva, Danielle. Let me ask you this: When did the problems first occur and were discussed with the dealer? If you’ve been putting up with this stuff over a period of years, there’s a chance these dramas first cropped up while the vehicle was under warranty. If that’s the case, you’re dealing with what’s called a pre-existing condition and, if the dealer was made aware of the situation before the warranty had expired, then Holden is still duty-bound to fix the faults even if the car itself is now out of warranty. I’m asking because you said the problems go back at least as far as one month out from the warranty expiring, which is when you had new fuel-injectors fitted.Starter-motor problems are not unknown with the Captiva and DPF problems are likewise a well-documented source of grief with these cars. Sometimes, the only fix for the DPF is a full replacement but that’s not cheap. Not to mention the new filter will possibly become blocked sometime down the track. The only way to keep a modern turbo-diesel happy is to drive it for about half an hour at freeway speeds every three or four weeks. That will regenerate the DPF and help prevent these problems. Then again, in the case of a Holden Captiva, I wouldn’t be too certain of that." + }, + { + "question": "Why does my 2013 Ford Mondeo wagon only shift gears properly in manual mode?", + "answer": "This is a bit of a weird one because the only difference between using manual mode and fully-automatic mode is that you tell the gearbox what gear to be in in the former, and the gearbox decides for itself in the latter. Beyond that, the exact same process is going on inside the transmission. Which means, I’d expect the same problems to be apparent regardless of what mode you were driving in.Your gearbox is doing what’s known as `slipping’ or `flaring’ and that can be caused by a number of things. Those include low transmission-fluid level, low fluid-pressure caused by a worn pump or accumulators, a damaged torque converter or worn out bands and clutches inside the gearbox. The low fluid level is easy to check and address, but anything else probably points to either a new gearbox of a rebuild of the current one.The wild card is the difference behaviour between auto and manual mode, so perhaps it’s a problem with the electronic solenoids that control the shifts. It could be that the gearbox is not shifting properly in automatic and will only behave when you prod it via the manual-shift mode. A scan at a workshop might give a few clues in this regard." + }, + { + "question": "What is causing my 2006 Holden Barina to select a gear but not move?", + "answer": "Short of an utter mechanical failure such as a broken driveshaft or snapped gearbox input shaft, I’d say your automatic transmission is at fault. If you can feel the gears being selected (which you say you can) that’s a good start, but if there’s no movement form the car when you apply the throttle, then you could be dealing with anything from a broken gearbox or differential to a simple case of low transmission-fluid level.Check the owner’s manual for the correct procedure for checking the fluid level and give it a try. If the level’s low, drive can certainly be affected and a top-up might put things right. Beyond that, you need to let a mechanic look at the car." + }, + { + "question": "How much should it cost to fix a 2000 Mazda 323 pick up issue?", + "answer": "I’m not sure if you mean pick-up as in acceleration or pick-up as in a sensor that should `pick up’ electronic signals and send them to the computer to control the car’s functions. And even if I assume you mean the car has a problem with accelerating, I have no idea what could be causing the issue with no list of symptoms or observations. It could be dragging brakes, a worn out engine, poor tuning, a dodgy fuel pump, tired park plugs and about a million other possibilities. Sorry, but you’ve stumped me." + }, + { + "question": "Why is my 2012 Nissan X-Trail using a lot of oil?", + "answer": "Let’s start with the black exhaust pipe. All cars that run on unleaded petrol have a sooty black exhaust. The soot will be thicker if the car isn’t tuned properly, but really, the blackness is just a by-product of burning ULP.Your oil use of about a litre every 1500km is getting towards the top of what is acceptable. Even then, it’s more than this engine should consume. The fact is that all engines use some oil, but it’s usually not enough to require topping up between oil changes. But with your usage rate, you’d need to keep a close eye on the dipstick.The oil is clearly going somewhere, so check on the ground under where the car is parked each night and look for a pool of oil that suggests the problem is an external leak rather than internal engine wear. From there, have a workshop conduct a compression and leak-down test. The results of this will tell you if the engine’s internal parts are worn and leading to the oil being consumed." + }, + { + "question": "Does the 2017 Suzuki Grand Vitara 2.4 have a timing belt or a timing chain?", + "answer": "The Suzuki J24B engine in your vehicle has a timing chain and not a timing belt. The chain should be good for the life of the engine provided the engine is serviced correctly." + }, + { + "question": "Is the 2012 Holden Captiva prone to transmission issues?", + "answer": "Transmission faults in this model and variant of the Captiva are common. Holden actually issued a service bulletin for affected cars to check and replace components including the torque converter, electro-hydraulic control components and speed sensors. Symptoms included a loss of drive, flaring or slipping between gears and gear selection problems. I’d say your problems fall within those boundaries. Have the vehicle scanned and if error code P0776 pops up, you have the same conditions that caused Holden to issue the service bulletin back in 2016. From there, talk to a Holden dealer as to what can be done about it." + }, + { + "question": "Why does my 2016 Peugeot 508 tell me to stop the engine while I am driving?", + "answer": "Hot engine oil is a normal part of a car’s operation. If there’s a little smoke from the oil when you open the oil-cap on top of the engine, that’s actually reasonably normal, provided it’s only a few fumes and not huge clouds of smoke.The car telling you to stop could be due to any number of faults or conditions within the car, so the wise thing to do is have it scanned at a Peugeot specialist who will be able to interpret the coded messages the car spits out. The turbocharger could be the component at fault here, but without an electronic scan, you’d only be guessing at the real cause." + }, + { + "question": "What is causing a whistling noise from the exhaust of my 2007 Subaru Forester?", + "answer": "The whistling sound could be coming from some weird combination of acoustics within the muffler as it rots from within and begins to change shape internally. But more likely, what you’re hearing is the sound of a dying turbocharger bearing. Generally, these should be almost silent, but as they wear, they get louder and louder. The turbocharger sits inside the exhaust system, which is why you can hear it through the tailpipe.Left to its own devices the bearing will eventually collapse, taking the turbocharger impeller/turbine with it. The bigger danger is that some of the small fragments of metal from the bearing will be free to enter the intake side of the turbocharger where they will be travel through the engine causing all kinds of destruction. That’s possibly what will happen if you ignore it." + }, + { + "question": "What is causing my 2009 Holden Captiva to run poorly?", + "answer": "Believe it or not, Matthew, a check-engine light illuminated on the dashboard is actually a roadworthy item. Did you buy the car through a used-car dealer? If so, it would have come with a roadworthy certificate, but I fear the car yard has simply cancelled the engine-light warning without actually fixing the cause in order to get the RWC and sell you the car. And some time down the track, the car has detected the same fault and switched on the light again.That said, a change of alternator can also sometimes throw up a fault code (which would illuminate the engine light) but a proper auto electrician should know how to either avoid this, or cancel the light if it did occur. There are many reasons for a check-engine light to appear including a problem with the car’s emission controls or various things to do with its electronic functions. However, the Captiva model you have was especially prone to a stretched timing chain in the engine. When the chain had stretched far enough, the on-board sensor that detects the camshaft position got so confused, it told the computer that something was wrong and the check-engine light would appear.With the mileage your car has covered, I reckon that a stretched timing chain is a distinct possibility. That would also explain why the car feels like it’s not making enough power and why it runs roughly. Have the car scanned and if either codes P0008, P0009, P0016, P0017, P0018 or P0019 show up, then you do, indeed, have a stretched timing chain." + }, + { + "question": "How long should a rear universal joint last on a 2015 Volkswagen Amarok?", + "answer": "You’ll often find a bit of lash (movement) in the driveline of a car, and it’s hard to tell from where it’s originating. What feels like a bit of play in the universal joint can actually be lash in the differential. Ideally, there should be no discernible play in the joint itself.If in doubt, have it checked out by a professional who will also look for signs of the universal joint deteriorating and give the whole driveline a once-over. It’s not a huge job, and shouldn’t cost too much, but it’s a vital piece of the driveline and a safety issue so don’t neglect it if you think there’s some wear starting to show.The lifespan of a universal joint is usually directly related to how the vehicle gets used. If you go off-road and really stretch the driveline in terms of axle articulation, or you tow a big load or regularly launch a boat and dunk the rear of your vehicle into salt water, then the lifespan of components like universal joints will be drastically shortened." + }, + { + "question": "Is there an allowable tolerance for the fitment of the aluminium tray on my 2020 Mazda BT-50?", + "answer": "I never cease to be amazed at the rubbish some car dealers resort to dipstick explain faults with their products. As far as I know, there is no allowable `tolerance’ for a brand-new aluminium tray to be out of whack. Nor should there be one; if a manufacturer can’t build a tray that is square and true in 2020, it really should be in another industry.The other puzzling thing is that the tray on your car was re-set to 15mm out of whack and seems to be gradually returning to its original 35mm discrepancy. There are a few possible causes here. One would be that the tray itself is twisted and doesn’t sit square on the vehicle. The second is that the vehicle is somehow bent and won’t line up with the tray and its mounting points. Perhaps there’s a problem with the vehicle’s suspension that is sitting one side of the ute higher than the other. That could be a broken or faulty spring, a damaged shock absorber, a worn suspension bush or maybe a tyre that is a different size to the other three. But those are all pretty crazy suggestions in the context of a brand-new vehicle.I actually contacted an aluminium-tray manufacturer to be told that in some cases, the vehicle’s cabin and chassis will not be aligned precisely from the factory. In that case, the tray would be fitted to visually line-up with the cabin so that the truck looks `right’ to the eye. Even then, this condition is very uncommon and, either way, 35mm is too far out to be considered anything like acceptable. The specialist I spoke with was confident that, in your case, Jason, the tray is simply incorrectly fitted and needs to be removed and fitted properly. Make it the dealer’s problem. One other thing is for sure, too; it’s not the location of the fuel tank that is causing this problem.Further to that, Mazda Australia has weighed in and confirmed that there’s no tolerance involved but that the problem would be an easy fix at a Mazda dealership. Your best bet is to contact Mazda’s customer service hotline on 1800 034411." + }, + { + "question": "Why won't my 2011 Holden Epica work after using it to jump-start another car?", + "answer": "Seems like you might have two problems here. The first is that I suspect you’ve may have fried the computer in the Holden in the process of jump-starting your other car. Jump-starting a modern car with on-board computers is something that should only be attempted by somebody who is a specialist. There’s a specific technique that goes beyond simply hooking up the jump-cables and hoping for the best. It’s all too easy to send a voltage spike through the car and send the computers into melt-down. That would explain why the car will not restart.As for the milky oil and the sludge under the oil-filler capo, that sounds unrelated but still serious. A blown head gasket can lead to this exact set of symptoms and it occurs when the engine’s coolant is allowed to mix with the oil (and vice-versa). Sometimes in these colder months (particularly in Tassie) it’s not uncommon to get a small amount of frothy, grey muck under the oil-filler cap, but not a huge amount. And if the oil on the dispstick is also covered in oil contaminated with coolant, then you’re looking at a new head gasket at a minimum.I’m not sure I agree that all modern Holdens were problematic, but the Epica, which was really a Daewoo (it was built in South Korea) with Holden badges, is definitely on the suspect-reliability list." + }, + { + "question": "What may have caused my Mazda CX-5 to suddenly stall?", + "answer": "There are literally hundreds of things that could have caused the engine to suddenly stop. It could be anything from an electrical failure to a broken crankshaft to a seized torque-converter to an empty fuel tank. And practically anything in between. The dash lights illuminating when the engine stopped is actually quite normal, as the lights are trying to warn you that something’s wrong (in case you hadn’t noticed).The fact that it won’t restart is no real clue, either, as you haven’t told me whether the engine turns over and won’t fire, or won’t turn over on the starter at all." + }, + { + "question": "What does the \"check system\" error code mean in the Isuzu M-UX?", + "answer": "Any time you have a fuse blowing consistently, you have an electrical problem. Either the circuit involved in lighting the indicator letters and shifting the vehicle into Park (modern transmissions use electronic actuators extensively) is shorting out or being overloaded, and that’s causing the fuse to blow as an alternative to the wiring melting and setting fire to something.If it’s a new vehicle, though, it’s covered under the factory warranty, so a trip to the dealership should put it right at no cost to you. It could be a pinched wire, a poor earth, or a fault in the electronic control system. Either way, it’s Isuzu’s problem." + }, + { + "question": "What is causing the automatic gearbox to clunk in my 2014 Mazda BT-50?", + "answer": "This model Mazda BT-50 and its Ford Ranger counterpart (they’re the same vehicle under the skin) have had their share of automatic transmission problems over the years. There are known problems with the gears in the oil pump which are prone to wear, valve-body problems and a fault with the output shaft speed sensor which can also fail, forcing the gearbox back into first gear at relatively high speeds. All these problems could be contributing factors in the problems you’re seeing.While EGR valves often need replacement (and I’m not disputing that yours did) I don’t imagine the EGR valve would have had anything to do with your gearbox problem. It’s not uncommon – nor unreasonable - for workshops to charge a diagnosis fee (it involves workshop time, after all) but servicing the transmission alone won’t fix it if it has any of the problems I’ve listed above." + }, + { + "question": "What caused my 2006 Nissan X-Trail to overheat and lose compression?", + "answer": "I’m afraid to say, David, that it sounds like you’ve prematurely ended the engine’s life. I’d say a blown head gasket is just the beginning of your woes here, and it’s likely you’ve `cooked’ the engine; a mechanic’s description for getting the engine so hot inside that the piston rings have lost tension (hence no compression) or parts of the engine have even melted internally, with obvious results. It’s also common for this type of thing to have the engine more or less weld itself together, at which point it won’t even turn over on the starter motor.You might be lucky and simply have to replace the head gasket, but even then, you’d be wise to have the cylinder head checked for straightness. If the cylinder head is warped (as a result of the heat) then you might need a new one, at which point you might find the cost of repairs suddenly goes beyond the actual value of a 2006 X-Trail. The moral of the story is to keep an eye on the temperature gauge and not to ignore the first signs of the engine beginning to run hot. Pulling up to add water after the thing has overheated is a classic case of shutting the gate after the horse has bolted.If you do wish to keep the car, my advice would be - once you’ve established the extent of the carnage - to find a good second-hand engine from a wrecked X-Trail and have that fitted. It would almost certainly be the cheaper option in the long run." + }, + { + "question": "Why is the fuel consumption high in my 2000 Nissan Patrol?", + "answer": "I assume you mean it’s higher than normal, because these were thirsty trucks to begin with. The 4.8-litre petrol six-cylinder engine could easily consume 20 litres per 100km at freeway speeds and a lot more around town or in the bush. Even the turbo-diesels were no sippers.But a sudden jump in fuel consumption can often be traced back to either tuning or a glitch in part of the fuelling system. Make sure the car is serviced and has a clean air filter and new spark plugs (if it’s a petrol engine). You can also have the fuel-injection system checked to make sure you don’t have a stuck injector that is pouring fuel into the engine when it doesn’t need it.If the engine is fit and healthy, you can then make sure the car doesn’t have a dragging brake or another mechanical problem that is – literally – dragging it down. Don’t ignore the other basics, either; under-inflated tyres can also cause high fuel consumption. And, have you fitted a roof rack lately? These can easily add a full litre per 100km to your overall consumption figures, just through wind-drag." + }, + { + "question": "Why won't my Ford Territory go into reverse when cold?", + "answer": "The most common cause of this type of problem is a worn oil pump in the transmission. An automatic works on hydraulic pressure and if the pump is worn, it often can’t muster the necessary pressure to effect a gearshift when it’s cold. Once it’s warmed up, everything moves a bit more freely and the car will select Reverse. The fact that there’s still a gear-selection delay even when warmed up is the giveaway that this is the case.If you continue to drive it like this, it will possibly go for some months. But you need to be aware that the faulty oil pump is not only making shifting difficult, it’s also potentially starving the bearings of the lubrication they need. The end is nigh, I’m afraid. You could take a punt and have the gearbox serviced with new fluid and a clean filter, but, on balance, the pump is likely to be the culprit and is also indicative of general transmission wear and tear" + }, + { + "question": "Does the 2012 Toyota Corolla have a timing chain or timing belt?", + "answer": "Good news, Amy; your Corolla has an engine with a timing chain rather than a timing belt. While a timing belt needs periodic replacement, the timing chain should be good for the life of the engine." + }, + { + "question": "What is causing the 0705 error in my 2007 Ford Fairmont?", + "answer": "Sometimes, the codes spat out by the on-board computer can be quite vague. But this isn’t one of them; in fact, it’s quite specific. Checking the code against the translation reveals that code 0705 refers to a faulty signal from the transmission-range sensor. This sensor sends information to the engine and/or transmission control module and is responsible for those computer modules knowing what the driver is asking for via the gear selector. Without a correct Park or Neutral signal from the transmission-range sensor, the engine won’t crank and start. Beyond that, the gearbox may select the incorrect gear thanks to the incorrect signal being sent. Replacing the range sensor is probably the fix you need to look at." + }, + { + "question": "Why won't my 2018 LDV T60 start?", + "answer": "It seems like the fix here would be an obvious one, but there’s a number of potential causes for a fault like this. Let’s start with the actual starter button. It could have failed internally. Or the starter motor itself might have either failed or simply had a critical wire fall off its terminal. Perhaps the immobiliser system is not arming the ignition as it should.And here’s one from left field: Is the transmission in Park? If it is and the engine still won’t turn over, try putting the selector into Neutral. Both Park and Neutral should allow the engine to start, but most people only ever try it in Park. You could also have a poor earth or iffy battery terminal which is allowing enough current to pass to illuminate the dashboard lights, but not enough to actually crank the engine over." + }, + { + "question": "What is causing my 2009 Mitsubishi Challenger to cut out?", + "answer": "If the engine runs when you apply some throttle but won’t idle, I’d be drawn to the idle stepper-motor which is a small electronic actuator that is designed to keep the engine at a stable, steady idle when no throttle is applied. It’s a pretty simple fix, but I’d also check things such as fuel delivery pressure and ensure that the ignition system is in good condition, also. Don’t forget air and fuel filters, either, they’re simple things but critical to how an engine behaves. Low battery voltage can also make an engine like the Challenger’s play up at idle, too. Also, have the throttle-position sensor checked. If this fails, it can leave the computer guessing about what the accelerator pedal is trying to tell it." + }, + { + "question": "What should I do about a sweating Volkswagen water pump?", + "answer": "When your specialist says the water pump is sweating, he or she is referring to a tiny amount of coolant appearing on the pump either where it joins the rest of the car’s cooling system or through the pump seal. You won’t see a drop in the coolant level because the leak is so tiny, but neglected it could eventually develop into a leak that will need immediate attention. Better to sort it now rather than wait for it to become a problem.Given the mileage you’ve quoted, I’d imagine the car is relatively new and is still covered by the VW factory warranty. That’s why your mechanic has flagged it rather than fixed it; because it’s a warranty issue and should be treated as such by the VW dealer and fixed for free. I can understand why the dealer would rather ignore the problem; they don’t want the hassle of fixing it when it might not become an issue for many thousands more kilometres. You need to get your specialist to confirm the issue in writing and then contact VW Australia’s customer service department and discuss the issue if the dealer still won’t play ballI have heard of Volkswagen engines that needed replacement coolant pumps early in life, so definitely don’t ignore it. A pressure test of the cooling system may provide further proof that there’s a problem." + }, + { + "question": "Why isn't the central locking system in my 2013 Great Wall Steed working properly?", + "answer": "The most likely answer is that the body computer on your car has a problem. This computer is the one that links all the various functions (and the driveline) to each other, including cruise-control, the instrumentation, lighting, power-windows and, of course, the central-locking.If the problem is deep within the computer’s circuit-board, you may need to swap it for a new one. But before you spend any money, try this: Close all the doors and then hold the lock button down on the remote. Hold it for at least 30 seconds and then see if the central-locking is behaving. If that fails, try disconnecting the battery and leaving the car for at least an hour. What you’re trying to do is manually force the body computer to re-set itself. This process doesn’t work with all cars, but it does on some and who knows, you might just be lucky." + }, + { + "question": "How do I replace the blinker globe on my 2018 Nissan Qashqai?", + "answer": "If it’s the front indicator globe that’s blown, you need to open the bonnet and work from inside the engine bay. The front indicator globe is held in a plastic component that forms part of the whole headlight assembly. The bit you need to find is right at the outer edge of the headlight assembly, right in the corner of the engine bay. Once you’ve located that (it will have wires coming out of it), a half clockwise twist will allow you to remove the plastic globe holder and change the globe.If it’s a rear globe, you need to open the hatchback, remove the screws that secure the tail-light assembly and then slide the tail-light free of the car. Turning it over, you’ll see the wiring and some plastic clips that fasten the globe-holder to the whole assembly. By unclipping this holder, you can remove it from the rest of the tail-light and reveal the globes which can then be removed and replaced." + }, + { + "question": "Would a 2004 Ford Focus sedan windshield fit in 2002 Ford Focus hatchback?", + "answer": "That’s a very interesting question and one that my instinct suggested would be a yes. That’s because the Focus from those two model-years was based on the same platform and that the differences between the sedan and hatchback variants were all from the A-pillar back. And so it is. I checked with a major windscreen replacement network and, yes, the two vehicles have a windscreen with exactly the same part number. So you should be good to go." + }, + { + "question": "Why is the clutch making an odd noise in my 2015 Mazda BT-50?", + "answer": "The most common cause of a noise like this is likely to be a worn throw-out bearing, also known as a release bearing. Like most bearings, this component is designed to allow interaction between a moving surface (in this case the clutch which is turning at engine speed) and a stationary one (the clutch fork that physically disengages the clutch when you stand on the clutch pedal).If this bearing becomes contaminated, rusty or just plain worn out, it can begin to emit the sort of sound you’re hearing. Why doesn’t it do it when the clutch pedal is pressed? Because the springs in the clutch are loading the bearing and taking the wear (or slack) out of it. When you release the clutch, the bearing relaxes and is free to make its noise again. Sometimes the reverse is true, and depending on where precisely the wear is located, the bearing makes the most noise when it’s loaded by the clutch springs. Either way, it’s a gearbox-out job, but beyond that it’s not a difficult task for a workshop." + }, + { + "question": "Why does the fifth gear pop out of my 2007 Ford Ranger when I drive on the highway?", + "answer": "The problem could be in the gearbox selectors which, as their name suggests, are the mechanical linkages that allow you to select each gear. If the selectors for fifth gear are worn or incorrectly adjusted, you could have a situation where the car is not fully selecting fifth gear, allowing it to pop out of gear when you load the transmission.The other possibility, of course, is that, at 428,000km (a pretty good innings for one of these vehicles) the actual internal bits of the gearbox are so worn that the thing is jumping out of fifth in protest. If that’s the case, an inspected, second-hand replacement gearbox from a wrecking yard would be the most cost-effective solution." + }, + { + "question": "What is causing my 2014 Mitsubishi Pajero to blow black smoke, jolt through gears and only go 60km/h?", + "answer": "The Mitsubishi Pajero is actually regarded as a very reliable vehicle, so your experience is not typical. There are several potential causes for this, but the thing I’d check first would be the air filter. Is it possible this was overlooked during the recent service? A blocked or dirty air filter will certainly make an engine blow smoke and operate poorly.I’m assuming your vehicle is a diesel, so it would be worth checking the suction-control valve on the back of the fuel pump, too. Also, a stuck injector that is pouring fuel into the engine can also potentially create these symptoms. I’ve also heard of the Pajero diesel suffering from a build-up of black gunk inside the intake system that can also cause symptoms like the ones you’ve described." + }, + { + "question": "What is causing the squealing noise when I accelerate in my 2014 Mitsubishi Mirage?", + "answer": "The drive belts on the engines might be new, but what about the pulleys they run in? A pulley with a worn bearing can start to squeal when under load, such as when you start to accelerate and the belt has to speed up. Also, any coolant or oil on the belt can make it screech, too. When the belts had just been replaced, they were nice and clean, but after a few kilometres have passed and contaminants have been able to build up, you might be back to square one again with a screaming rubber belt.Check the belts for coolant or oil (or anything else) on them as well as the pulleys and tensioners to make sure a small leak in the engine is not being spread all over the place by the belt. Check the belts for correct tension, too, as this can vary over time and is a classic cause of noisy operation. It does seem odd that both cars have started to make the noise in unison, but stranger things have happened." + }, + { + "question": "What is causing my 2001 Ford AU Falcon ute to miss?", + "answer": "A miss is fairly common on these engines and is usually tracked back to either a dud spark-plug or a crook ignition lead. If you’ve already changed the plugs, I’d suggest checking the ignition leads for excessive resistance. The other major source of misses in these engines is usually a fault with the coil-packs. Swapping these for another set is a pretty easy way to check whether they’re the culprits. Don’t forget, however, that a miss can also be fuel or mechanical-related, but experience with these engines shows that the ignition system is often the cause.According to government websites, the 2001 Falcon six-cylinder can, indeed, use E10 fuel. You may find, however, that you use a little more E10 over 100km than normal unleaded, so the savings at the pump might not be as marked as they seem on paper." + }, + { + "question": "What is causing my Mitsubishi Triton GLX auto to shudder?", + "answer": "When you say the suspension has been upgraded, did that, by any chance, involve raising the ride height? Problems centring around shuddering and vibrations, vague steering and the vehicle generally having a mind of its own are very common among owners who have paid good money to have the suspension hiked by anything from two to six inches.Aside from the legal and insurance implications of this, raising these vehicles can throw the wheel-alignment settings (particularly the caster angle) out of whack and lead to the problems you’re experiencing. There are fixes including eccentric suspension bushes to return the angles back to normal, but it’s a specialist job.Beyond that, a vibration at a particular speed can often be traced back to wheel balancing. The wheel and tyre combination on these vehicles is quite heavy, so making sure all the balance-weights are where they should be is critical." + }, + { + "question": "Why does my 2009 Holden Astra have trouble starting after sitting overnight?", + "answer": "These cars used a fairly simply check-valve on the fuel pump to prevent fuel draining back into the tank when the car was parked. As the car ages, this valve wears to the point where it won’t maintain fuel in the lines going to the engine. If that happens, it will take some time and cranking to get fuel from the tank to the engine. This is the delay you’re experiencing.The worn valve is only allowing a small amount of fuel to drain back which is why you need to wait six hours or so for the problem to show up. A new fuel pump will fix it." + }, + { + "question": "What could be causing my 2009 Mazda BT-50 to misfire?", + "answer": "It sounds like you’ve tried pretty much everything here, but I have a few suggestions. Have you cleaned out the inlet manifold? The combination of soot and oil mist that gets recycled back through the Mazda’s engine (and a lot of modern turbo-diesels are the same) can cause all sorts of poor running conditions including surging and mis-firing. I know you said you’ve disconnected the EGR valve, but this build-up could already have occurred.What about the fuel system? You said you’ve replaced the injectors, but have the fuel pumps been checked for flow and pressure? What about the fuel return line? Is it blocked and causing an obstruction to the fuel flow below 80km/h? What about the fuel pick-up inside the tank? A split or damaged pick-up can allow air into the system and cause all sorts of grief.Also, this generation BT0-50 used throttle-by-wire. Many owners didn’t like the operation of the standard set-up and changed to an adjustable system that allowed them to soften (via a dial on the dashboard) the throttle action for off-road use. Has your vehicle been modified like this? Even if it hasn’t, the standard throttle set-up could be faulty and causing the problems you’re seeing.The fact that the vehicle operates perfectly in some situations leads me to suspect an electronic or fuel supply problem. If it was a major mechanical issue such as a burned valve or a major mechanical glitch, the engine would likely not run properly at all." + }, + { + "question": "Why is the 4WD light coming on in my 2010 Holden Captiva?", + "answer": "It could be a computer problem, but it could also be a mechanical one with the driveline of the car which is faulty and is triggering the warning lights you’re seeing. If the body computer is the problem, then those lights on the dashboard and the symptoms you can hear are a distinct possibility. But the noise you’re hearing is more likely to be the anti-lock brake mechanism triggering than the vehicle trying to select four-wheel-drive as the Captiva has constant four-wheel-drive, so it’s always engaged.The reason it moves slowly when the warnings are present is because it’s going into limp-home mode – probably - to prevent any more harm coming to the vehicle itself. I’d be having it looked at promptly, as any problems with the braking or ABS hardware are, obviously, a safety issue." + }, + { + "question": "Is the 2007 Nissan Navara a good choice?", + "answer": "For a few years from 2005, Nissan sold two types of Navaras in Australia - the all-new big D40 series and the old D22 that dated back from the latter 1990s. If you want an inexpensive, compact and hard-wearing truck that's reliable but not very refined nor comfortable, the old D22 is it. Its 3.0L turbo-diesel has proven strong and reliable in this application and the Nissan has a reputation for being as tough as nails.The larger and newer D40, meanwhile, is the much better choice if space, safety and refinement are priorities, and remained a class-leading proposition right up until the current-generation Ford Ranger, Mazda BT-50 and Volkswagen Amarok all moved the pick-up truck game on in 2011. The Spanish-built ST-X is the choice grade, especially in turbo-diesel and 4x4 guise.The Navara is considered a reliable and dependable truck, but many are also workhorses that lead tough lives and are often neglected or mistreated. If you're after one, please consider having it checked out first by an experienced mechanic.Known issues include fuel-injection failure, roof rust, premature clutch wear in manual models, electronics issues, turbo-charger failures and sagging rear springs.Such problems can apply to any similar truck, so don't be too put off by the D40 Navara. It's a firm used-truck favourite for good reason." + }, + { + "question": "What is included on the 2012 Mitsubishi Lancer InStyle?", + "answer": "We have no record or recollection of the Mitsubishi Lancer InStyle from any year sold in Australia, and nor are there any Intense or Basic models sold in this country in which to compare and contrast it to. It appears these may be European-specification grades." + }, + { + "question": "Can the 2020 Mitsubishi Outlander tow a small caravan?", + "answer": "As most smaller caravans (two and four berth ones) weight between 800kg and 1300kg, you shouldn't have any problem towing one with a 2020 Outlander. The petrol-powered 2.0-litre and 2.4-litre models have a towing capacity of 1600kg, the diesel-powered ones can haul 2000kg and the PHEV plug-in electric vehicle version is limited to just 1500kg - so probably not that one if it's one of the heavier small caravans you're considering towing.Please note that the towing capacity is the maximum the car can haul, which means if you have 300kg of luggage in the boot, and have a total of four people collectively weighing 300kg, you'll need to add 600kg to the weight of your caravan. Thus, with an Outlander 2.4L petrol, the maximum caravan weight including four people and luggage should not exceed 1000kg." + }, + { + "question": "What is the best van for a camper conversion for less than $15000?", + "answer": "The Hyundai iLoad/iMax is a great buy for what you intend to use it for, as they're big, robust and roomy boxes on wheels. Not especially quiet, refined or car-like, but well suited to a camper conversion.However, you must ensure that the example you are looking at has a full and regular service record. This is because the well-known diesel engine and turbo failures are connected with lapsed servicing. It seems oil sludge builds up, thus starving the engine and turbo of sufficient lubrication.But here's the tricky bit. Hyundai recommended that all scheduled servicing was carried out every 15,000km, when actually 10,000km maximum was closer to the truth for vans that were driven regularly or had a hard life. Which is most of them.So, you need to buy on condition as well as service history, to ensure you get the promised long-life out of the iLoad/iMax. If that's the case, you can expect to hit 300,000km without any major issues. Just get that oil changed regularly!" + }, + { + "question": "Is a 4WD necessary for travelling through regional Queensland?", + "answer": "It sounds like you don't really need a big, heavy and expensive 4WD for the type of vehicle you require. Maybe ample ground clearance would be an advantage, but otherwise, as all the driving is on sealed or some dirt roads, a good front-drive (2WD) medium-sized SUV should suffice. This type of vehicle is typically more stable at speed as there isn't a high centre of gravity to contend with - a big safety plus. And while all-wheel-drive might be useful driving out of ruts, on sand or in snow, if none of the these apply, the 2WD's stability and traction control system ought to be enough. As a result, we recommend the latest-model (from May 2019-onwards) Toyota RAV4 GX or GXL. It is an exceptionally practical, roomy and robust SUV, with a high level of standard safety features, and big comfy seating. Its 2.0-litre engine is strong, smooth and economical. And you won't have a problem finding somewhere for it to be serviced.If AWD is deemed essential, then the base Subaru Forester 2.5i is another great choice. Lots of ground clearance, a gutsy 2.5L engine and a soft, relaxing ride. Nowadays Subaru has increased its service intervals from six to 12 months, taking away one of the hassles of running these well-engineered Japanese SUVs.Finally, the Mazda CX-5 AWD is recommended as well, for it too has a well-sorted AWD system. This is quite a sporty number, with plenty of higher-speed power for effortless overtaking, as well as responsive handling. All three SUVs mentioned retail at well under $40,000, and all are enjoyable, capable and reliable choices." + }, + { + "question": "Which pre-2010 Toyota Aurion model year is best?", + "answer": "There is no bad XV40-series Aurion. As a V6-powered version of the ever-reliable Camry, it is a strong, smooth and powerful sedan with plenty of getup and go.Our only recommendation would be to ensure that all service intervals were carried out, as this 3.5-litre V6 engine is a sophisticated piece of engineering that needs proper maintenance. If the car has been neglected, walk away. Always buy on condition. The AT-X was the base model, so it might be a little light-on in terms of luxury features, so go for one of the Prodigy, Sportivo/ZR6 or Touring versions.In 2011 the second-generation Aurion brought a few more safety and luxury features, so if you can stretch to that it is definitely an improvement, albeit one on an already impressive car." + }, + { + "question": "What is the best family SUV for around $20000?", + "answer": "While the Mitsubishi Outlander is spacious, reliable and easy to drive, our experience testing it against rival medium SUVs have found it to be noisy and a little too firm riding to be truly comfortable and relaxing. At your price point, there are better alternatives out there. Have you considered a Mazda CX-5? In petrol or diesel, we have found it to be a superior and more economical proposition, and is definitely quieter and more refined. Plus, the Mazda's all-wheel-drive system is more sophisticated and better at dealing with loose surfaces like sand.A late-model (post 2014) S5-series Subaru Forester 2.5i petrol is far more economical than the earlier iterations, since it switched to a more efficient CVT continuously variable transmission. And there's also the 2.0D turbo-diesel which is economical. This, too, is a fine SUV on-road or for light off-road driving.Finally, the Nissan X-Trail diesel is a roomy and capable choice, especially from 2017, when it received a 2.0-litre turbo-diesel to replace the older 1.6L unit." + }, + { + "question": "Can the hybrid Toyota RAV4 support a 70kg roof top tent?", + "answer": "It appears that the RAV4 Hybrid's roof racks can stand up to 80kg, so you should be safe.According to an American-market RAV4 forum, that is the maximum rating for when the car is moving, as the bars must be able to withstand a sudden change in direction at speed, such as to avoid hitting an animal on the road. The forum adds that, when stationary only, the roof bars can stand up to 270kg." + }, + { + "question": "Which is better: 2014 Mazda 3 Astina or 2016 Mazda 3 SP25?", + "answer": "As the BM-series flagship back in 2014, the Astina offers more luxury and safety features than the SP25, so we'd settle for that, especially as it's a bit cheaper and has fewer kilometres on the odometer.But if the newer car is the Series II facelift from August 2016 onwards, then this model - known as the BN - might be a better buy since it brings significant improvements.These include Autonomous Emergency Braking Reverse (AEB when driving backwards), Blind-Spot Alert and Rear Cross Traffic Alert, as well as revised steering, shock absorber, anti-roll bar, and rear suspension components to improve handling and ride qualities, more sound deadening to eliminate known noise paths (a criticism of the earlier Mazda 3s), larger door pockets, an electronic parking brake instead of a levered handbrake, cleaner instrumentation dial markings, a redesigned and more user-friendly steering wheel and repositioned USB charger. Plus, the BN Series II Mazda 3 scores Mazda's G-force Vectoring Control system, which uses the engine to enhance chassis performance by adjusting torque delivery in response to steering inputs, for more stable and relaxed driving. If your SP25's an auto, it scores a Sport mode that adapts the change-up points according to the operator’s style and inputs, its steering and ride qualities are better and the handling is smoother." + }, + { + "question": "What is the best small car for under $30000?", + "answer": "You don't need to spend $30,000 to get a great small car to run around town in. A Suzuki Swift GL Navigator from $17,690 plus on-road costs ($1000 more for the auto) makes for an excellent choice, with a surprisingly roomy interior, a refined, frugal and lively engine, great handling and superb reliability. Great value for money, in other words.Moving on from there, to the next size up and in our order of preference, are the Mazda 3, Ford Focus Active, Volkswagen Golf, Toyota Corolla Hatch, Honda Civic (turbo only) and Subaru Impreza. All are quality small cars that should fit the bill perfectly.There's also merit in considering a small SUV, chiefly because their higher roofline and loftier seating positions make them easier to get in and out as well as see out of. Our value pick is the Kia Seltos S with Safety Pack. The Mazda CX-30 and Toyota C-HR are also high-quality and refined choices, though they're right at the cusp of your budget so you may have to search for a discounted demo model. Going small SUV does mean extra outlay, but they do generally offer better resale value, as their popularity seems endless.As you can see, there's lots of choice, so take your time, drive the ones you like the look of, and see which feels best. Out of scores of alternatives, these 10 are our top recommendations at under $30K." + }, + { + "question": "Are the any issues with the transmission or engine in the 2009 Volvo XC90 diesel?", + "answer": "There are many variables that can determine how reliable or or otherwise a vehicle can be, especially one that's 11-years-old. A full Volvo dealer-stamped service history, careful owners and pure luck all play a role here, and should be a prerequisite. Research shows that the XC90's D5 diesel engine's injectors have been known to fail, and this can be an expensive fix. This may or not be associated with power-loss issues.Blown turbos, electrical faults and overheating problems have also been reported multiple times.Some earlier XC90s have been known to suffer from complete transmission failure, reportedly preceded by \"strange\" noises before bringing the car to a total stop. It seems regular full transmission servicing really reduces the instances of this happening, so again, insist on a fully-stamped service book from authorised Volvo dealers or specialists. While not strictly speaking mechanical, the Volvo's sunroof can leak, and this can become very costly to rectify. Neglecting this problem can then lead to electrical failures and water ingress damage inside the cabin.Our research shows the XC90 D5 of your vintage is no more likely to break down than most European rival luxury SUVs of the same period, which is reasonably good news, though Japanese alternatives do perform better generally.We hope this helps." + }, + { + "question": "Is the Ford Ranger, Isuzu D-Max or VW Amarok best for towing a 2.8 tonne caravan?", + "answer": "Every all-new MY21 Isuzu D-Max and select current versions of the Amarok and Ranger offer a 3500kg towing capacity maximum - namely all Amarok V6 autos and all Rangers EXCEPT the 4x2 XL Single Cab Chassis Low-Rider 2.2 Diesel at the bottom of the Ford range, and the 4x4 Raptor Double Cab Pick-Up 2.0L Diesel at the very top (they're both 2500kg).Least torquey is the D-Max at 450Nm, followed by the Ranger (2.2L 4-cyl: 385Nm, 3.2L 5-cyl: 470Nm and 2.0L twin-turbo 4-cyl: 500Nm) and Amarok (550Nm to 580Nm), meaning the Amarok will probably be the least challenged towing a 2.8-tonne caravan. But all three should suffice.Please note, however, that Gross Combined Mass (GCM) tallies means that there are other weight factors that need to be considered before safely towing a 2.8-tonne caravan, even with a 3500kg ute. These include things like the ute's payload, heavy bull bars, sports bars and side steps, canopies and even the number of people travelling inside. And of course, a fully-equipped and laden caravan can easily exceed the stated tare mass.We hope this helps." + }, + { + "question": "What are the pros and cons of a 2018 MG ZS?", + "answer": "ZS pros include cheap pricing, an easy driving experience and a comparatively spacious interior compared to other direct rivals like a Mazda CX-3. The dash is pleasant, there is a decent amount of equipment and the controls are all simple to use. It should also be fairly inexpensive to run and service, though earlier ZSs like yours require six-monthly rather than 12-monthly service intervals.There are two engine options - a 1.5-litre four-cylinder model with a four-speed auto on the base Excite, or a 1.0-litre turbo three-cylinder version on higher-specification Excite Plus and Essence grades with a six-speed auto. Note that the latter powertrain is more expensive to service.Plus, there's still a fair chunk of the manufacturer's warranty left, which is seven years, while capped-price servicing is also offered.But the ZS does not offer AEB Autonomous Emergency Braking, so only rates a four-star ANCAP crash-test rating.Additionally, the ZS's suspension is on the firm side in terms of dealing with road bumps, which might upset some occupants, yet there is not much of the 'fun factor' in regards to steering and handling finesse that rivals like the CX-3, Suzuki Vitara, Honda HR-V, Hyundai Venue, Holden Trax, Ford EcoSport and Hyundai Kona offer in spades.We've also heard complaints about the interior's perceived quality being sub-par, cabin storage isn't generous and Android Auto isn't supported (though Apple CarPlay is).Finally, the ZS' resale value trails all of the aforementioned competitors by a significant margin, meaning it's on track to be worth less when the time comes to on-sell it." + }, + { + "question": "What model X-Trail or Forester should I buy for less than $19000", + "answer": "We'd recommend the Nissan T32 X-Trail Series II from mid-2017-onwards and Subaru S4 Forester (2013-2018), since they both make strong secondhand buys due to their reliability, economy, ease of operation, spacious interiors, practicality and strong resale values.The reason why we'd buy the 2017-onwards X-Trail Series II is because it standardises Autonomous Emergency Braking (AEB). With the Forester, you'll need to skip the lower grades 2.0i-L (manual-only) and 2.5i-L (auto only) for the S and XT for that important safety technology Subaru calls 'EyeSight'. The X-Trail comes in front-wheel drive (2WD) or all-wheel drive (AWD) configurations, but the Forester is AWD-only. All automatics are of the continuous variable transmission (CVT) variety, which priorities fuel economy but can make the engine drone under hard acceleration. Subaru calls its CVT Lineartronic while Nissan dubs its version X-Tronic.Our recommendation is to check the service and maintenance history of any car you buy, to ensure every interval has been met and carried out by a proper dealer or brand specialist. This is especially important with the Forester, as it is a slightly more complicated vehicle mechanically. Note that all Subarus of this generation require six-monthly service intervals, not 12-monthly ones like the Nissan, which might be an inconvenience. We'd steer clear of ex-rentals as they tend to have a very hard life (both models were popular with such agencies), though they're almost always the base X-Trail ST and Forester 2.5i-L grades that end up as rental fodder.If you're thinking about diesel engined versions, the X-Trail in middle-range TL and up-spec TS guises switched from the earlier (2014-2017) Series 1's 1.6-litre turbo-diesel to a much more powerful and effective 2.0-litre unit, so that's worth remembering. In the Forester the 2.0D equates to the mid-level petrol models in terms of equipment levels.Finally, we recommend a mechanical check-up to see that your potential used-buy has not been subjected to punishing off-road treatment. While both the Forester and X-Trail offer good ground clearances, they're not for off-road use, only light gravel, snow or trail driving.We hope this helps. Good luck." + }, + { + "question": "What are the known problems for a 2016 Ford Ranger?", + "answer": "There are many things you should look out for before buying a second-hand workhorse like an XL 4x2 ute. Most never have an easy life.Are there signs of abuse and/or neglect? How was the tray/load bed used, was it a tow vehicle and what does the type of wear and tear does it have? Was the vehicle off the road at any time, and why? This may indicate a major accident.Finding answers requires a level of trust and taking the vendor's word at face value, but you can back these up with service records and history. Are they complete, and carried out by a Ford dealer or specific Ford specialist? If the answer to either is no, then that should be a red flag. In our opinion, these vehicles require specialised Ford maintenance.Furthermore, having 15,000km service intervals is a bit of a stretch for such hard-working vehicles, so skipped ones is especially worrying.We also recommend taking the Ranger to an independent mechanic for inspection, especially to check the body and suspension underneath for signs of over-loading or off-roading. Since the PX generation was launched in 2011 Ford has issued many recalls for the Ranger, and some are serious, including for being a fire hazard over tall grass due to exposed exhaust. The car's service history will indicate whether all recalls have been carried. You can crosscheck them at this website: https://www.productsafety.gov.au/recalls Rangers are known to have issues with the automatic transmission, engine control module (ECM) failures (that send the truck into 'limp home mode' in hotter climates or after long-distance driving), air-conditioning, turbos and engine crank bearing. Most of these should be picked up by an experienced mechanical check-up before buying, or sorted out under warranty if you decide on a newer model.This sort of advice applies to all used trucks. Fundamentally, the T6 Ranger is a solid, safe, durable, comfortable and enjoyable truck to own and drive, and remains the only one (along with the T6-based Mazda BT-50 from 2012 to mid-2020) that is designed, developed and engineered for Australian conditions, so don't be put off.Just make sure it has history, ask pointed questions about how it's been used and don't be afraid to insist on a mechanic's report.We hope this helps. Good luck." + }, + { + "question": "Will an engine replacement change the value of my Toyota Kluger 2019?", + "answer": "Having a replacement engine fitted will not damage your car’s resale value. In fact, I think the situation would be quite the opposite. If the vehicle is burning oil to the extent that Toyota wants to replace the engine under warranty, then there’s something not right inside the engine. And trying to sell a vehicle in that condition would be virtually impossible, not to mention that you’d be tearing up dollars because it would be worth a fraction of the same Kluger with a good engine.Continuing to drive a car that’s burning excess oil can damage the catalytic converter in the exhaust system, so it’s not wise to simply keep topping the oil up; the problem needs to be addressed and fixed permanently.About the only way a replacement engine will affect resale value is in the case of a classic or collector vehicle where potential buyers want to see a car with its original engine and transmission. With all due respect to the Toyota Kluger, that’s not likely to ever be an issue with your car." + }, + { + "question": "Did the 2013 Mazda BT-50 come with an engine cover?", + "answer": "We contacted Mazda specifically on your behalf, and its response is that only some grades have an engine cover. Ones that do not are the base XT, while the XTR and GT versions do have a cover. We hope this helps." + }, + { + "question": "What oil should I use in my 2004 Honda Astra?", + "answer": "When talking about engine oil (as opposed to transmission, brake, power steering, differential, radiator or other types of oils found in cars) for your Holden TS Astra, a 10W-40 rating is best, though 15W-40 is good and 20W-40 is also OK. Make sure to go with a trusted brand." + }, + { + "question": "Is it hard to get the charger off a Mini Cooper?", + "answer": "Hi Jeanie, assuming you mean the turbo-charger, it is located at the front of the engine, behind the heat shield. It isn't too difficult for an experienced BMW/Mini mechanic to do the job, but the turbo itself may be expensive to replace if it is seized, and you may also be faced with high hourly labour rates going to a BMW/Mini specialist, so do shop around. Please do ensure that you speak to a specialist who has worked on Minis before.Here's a top tip: assuming also that your Mini is from 2007 to 2014 (R55 through to R60 series), call up Peugeot specialists too, as the 'Prince' engine in Mini turbos is exactly the same as the ones used in some Peugeot 207, 308, 508 and RCZ models from about 2007 to 2015. Later Minis (from 2014 to date with an 'F' designation like F56) use an entirely different engine, so if that's yours, disregard the Peugeot specialist." + }, + { + "question": "Which model commodore has the same interior as a 2005 Holden ute?", + "answer": "Your son's one tonner is based on the VY and VZ Commodore era of vehicles, and so shares its interior with the sedan, wagon, utility, Crewman and Adventra. The VY series ran from 2002 to 2004 and the VZ from 2004 to 2007. The later VE and VF Commodores are completely different with no shared parts bar some powertrain (engine and transmission) components.What you'll need to do is make sure the colour and trim patterns match your son's VZ one tonner, but if that's not a worry then all should have interchangeable parts." + }, + { + "question": "What wagon should I buy for less than $35000?", + "answer": "Thanks for getting in touch with us. Our first thought was for you to consider a Mazda 6 wagon from Japan, since it is one of the few new wagons left on offer within your price range, is economical and reliable, a pleasure to drive and low enough (at 1480mm) for your garage situation. But it doesn't quite meet all your requirements in that it hasn't much ground clearance (at just 125mm) and back-seat legroom isn't great. It's worth remembering that the 6 wagon is 80mm shorter in wheelbase - the distance between the front and rear wheels - than the corresponding sedan version. It's a bit tight in there.Alternatively, you might want to consider the just-discontinued Holden ZB Commodore wagon or Ford Mondeo wagon, as both offer substantially more rear-seat legroom than the Mazda 6 wagon, as well as the choice of a turbo-petrol or turbo-diesel engines. These are European-sourced models (Germany and Spain respectively), with big boots and towing-friendly torquey engines. However, again, low ground clearances might be an issue here as well.So, our advice is to measure your garage roof and see if either of the medium SUVs listed below can fit, because if they do, then these would be the absolutely ideal vehicles for your need.The better of the two, for its overall quiet refinement, all-weather all-wheel-drive grip and excellent all-round vision is the Subaru Forester from Japan. It ticks all your boxes in terms of needs and suitability, while providing heaps of ground clearance at 220mm. Plus it offers excellent standard safety kit, economy, reliability and resale, as well as decent performance. Just know that it stands 1730mm tall. If that fits, then find yourself a demo at $35,000 and enjoy one of the best family-car buys at any price available today.Then there our second favourite, the wildly-popular Toyota RAV4, also from Japan. Much of what we said about the Forester applies here too, except it is front-wheel drive rather than AWD at your price point. There is a RAV AWD but it is a hybrid AWD system that takes the price into the mid-$40,000 region, so that's out of contention. The base RAV4 2WD also has a smaller engine (at 2.0-litres) than the Subaru, but it is equally response and agile. Where the RAV4 eclipses the Forester from your perspective is height – it is shorter at 1685mm high, while still allowing 195mm ground clearance.Both Japanese SUVs are huge inside, with loads of space to boot. If their height doesn't end up being a problem, then know that either will provide many years of faultless, reliable, economical and enjoyable service. Good luck, we hope this helps." + }, + { + "question": "Should I buy a Kia Sorento 2013 to 2017 or Hyundai Santa Fe 2013 to 2017", + "answer": "Hi Nor, the Kia Sorento is generally reliable and robust, with only a few electrical problems being the main issues, but most should have been sorted out by now. As the Sorento is closely related to the Hyundai Santa Fe, the same would apply to that SUV too.The 2.4-litre four-cylinder engine you mention was only available in the UM model from 2009 to 2011. After that a 3.5-litre V6 took over. Both engines are known to be robust and dependable. We'd go for the V6 because it does not have to work as hard as the 2.4L hauling such a big and heavy vehicle around. Note, though, that the V6 is thirsty. The diesel is the best choice out of all of the engines available, as it is strong and hard-wearing as well as much more economical. In our opinion, the Sorento is a better buy than the Santa Fe, since it has more glass area and so is easier to see out of. The interior is pleasant, comfortable and easy to use. And, from the XM model launched in 2015, it is a nicer and quieter car to drive.Finally, the Kia has offered a seven-year warranty as opposed to the Hyundai's five-year warranty since October 1, 2014, meaning it is possible to buy an older Sorento and still be covered by the factory warranty." + }, + { + "question": "What are the known problems for a 2012 Holden Cruze?", + "answer": "Thanks for getting in touch. As we've outlined in earlier questions about the Cruze, the automatic in cars built between 2011 and 2013 has been an issue, and so the subject of recalls, repairs and/or full transmission replacement. If it starts to shudder, take its time shifting up under acceleration or not go into gear at all, then there's a problem.If a Holden dealer carried out the repairs, then they should honour the warranty under Australian Consumer Law for a minimum of five years or 150,000km unless the car is then neglected and/or abused, given that the transmission and coolant system (known problem areas in Cruzes) are major components and thus come with a reasonable expectation of reliability and durability since they're new.Unfortunately the Cruze has a reputation for unreliability beyond these issues as well, including ECU (engine control unit) and PCM (power control module) failures (often due to water ingress), positive crankcase ventilation (PCV) valve failure that makes the car perform sluggishly, and rough engine running due to faulty ignition coils.As most of these problems have already been dealt with in the car you're considering, we reckon you might at least have a few years of reliability given the warranty work performed under Holden.We hope this helps. Good luck." + }, + { + "question": "What small all-wheel drive hatchback should I buy?", + "answer": "Small all-wheel drive hatchbacks are rare in Australia, as only a comparatively tiny number of people live in the sort of environments that require the added traction and surety that AWD provides.Also, most Australian consumers seeking AWD tend to go for smaller SUVs, since they are easier to get in and out of, offer a higher seating position and generally enjoy better resale values. On the flipside, SUVs cost more to buy and run, are not as stable at increased speeds due to their higher centre of gravity and are larger to manoeuvre in tighter parking spots than a small hatchback.The Subaru Impreza remains the least expensive small AWD hatchback you can buy new, as well as the sole mainstream-branded model starting at under $30,000.However, while the latest-generation Impreza launched in 2016 it's a huge improvement over previous iterations (with service intervals finally extended to 12 months/12,500km), there are a few more compelling alternatives in small crossovers – that is, the in-between segment between small cars and SUVs; they boast a few extra centimetres of ground clearance without the bulk. Note only a few crossovers offer AWD as an option.A recent stint in the new Impreza-derived XV 2.0L Hybrid revealed it to be a powerful and economical crossover with excellent handling and road-holding capabilities. The same applies to the Mazda3-based CX-30 AWD, the Toyota C-HR 1.2L-turbo AWD and Volkswagen T-Roc 140TSI 4Motion - though none are as frugal as the Subaru.If you're not sold on the idea of an crossover AWD and prefer a small AWD hatchback, then your only other option is to stretch to premium European hatchbacks like the Mercedes-Benz A250 4Matic, BMW M135i xDrive, Audi A3 quattro and Volkswagen Golf R. But all generally cost upwards of $60,000 drive-away - and that's before some of the more desirable options fitted.Finally, unless you are travelling hundreds of kilometres ever week, there is probably no benefit choosing diesel over petrol, as the former fuel is dirtier for the environment and not as quiet and refined as the latter. Additionally, diesels are falling out of favour with buyers due to their harmful emissions, and most companies are switching to petrol/electric hybrids as a solution. Again, this means the Subaru XV Hybrid AWD.A long response we know, Jan, but we hope this helps." + }, + { + "question": "What is the recommended height and weight of a driver for a 2010 Toyota RAV4?", + "answer": "Car makers do not publish driver height or weight recommendations, but instead usually develop vehicles to suit the height of a 99th percentile male (193cm) down to a 5th percentile woman (150cm).For shorter-statured people, both the Toyota RAV4 and Toyota Camry offer seat-height and steering-wheel reach and height adjustment, meaning that there should be no issue finding a comfortable seating position. However, given that SUVs such as the RAV4 generally have a larger and deeper glass area as well as higher-set cushions than sedans like the Camry, we recommend the RAV4.We hope this information helps." + }, + { + "question": "Cruise-control not working in 2015 Subaru Forester", + "answer": "Without being able to scan the car from here, this sounds like a classic case of a body computer that is suffering a slow death. This computer is the one that links all the car’s major functions, including those ones you’ve listed as being on the blink. Random failures of these systems all at once point to the computer itself rather than the systems themselves.Hooking the car up to a scanner at a workshop will tell you a lot more about what’s going on as the mechanic should be able to read the fault codes and make a diagnosis from there. The alternative cause is a poor earth somewhere in the car or a dodgy battery that is playing hell with the computer’s power source. Modern cars will not tolerate a poor power supply or earthing problems." + }, + { + "question": "Is something wrong with the acceleration in my 2016 Mitsubishi Pajero Sport?", + "answer": "By and large, a car should perform the same day in, day out without any huge (or even noticeable) changes in its performance. So I’d say, yes, something is wrong with your car. As for the cause, well, it could be anything from poor fuel to a faulty battery to a park-brake that is sticking on. It’s impossible to diagnose problems like this one remotely, so have it checked out at a workshop. Continuing to drive it with a fault is asking for more damage to be done." + }, + { + "question": "Why won't the engine in my 2006 Holden Statesman start?", + "answer": "When you say you tried another battery, was that second battery charged up, and what’s it’s condition. Even a brand-new battery fresh from the shelf of a parts store can be low on charge and may need a few hours on a charger before it’s ready to start a car, especially one with a large engine like a Holden Statesman. If the battery was just another one you borrowed from somewhere else, it could well be about as worn out as the one you replaced. Even a battery that shows 12 volts when you test it with a voltmeter, can suddenly drop its bundle when you place it under load (such as trying to start a car with it). You need to check the battery’s current while it’s attempting to turn the engine over.Other possibilities could be worn out battery leads (do they get hot when you try to start the car?) a poor earth somewhere between the engine and the car’s chassis or even battery terminals that are old and crusty. Don’t rule out a failed starter motor, either. Often a worn-out starter can pole out internally, causing a huge internal short that will produce the same slow cranking we associate with a dying battery." + }, + { + "question": "Gears not working in 1992 Holden Jackaroo", + "answer": "There are two possibilities here. Either the shifter mechanism has jammed or failed and will only allow you to select second or fourth or, the gearbox itself has failed internally, and the ensuing mechanical carnage has jammed it up. The wild-card is the clutch which could have failed. If that was the case, though, I’d imagine you wouldn’t be able to select any gears at all with the engine running.The first step would be to check from underneath whether the gear linkages and selectors have somehow got tangled up in each other – it can happen – but if that’s not the case, then I’m afraid it’s probably a gearbox-out job. Make sure you fit a new clutch when it all goes back together." + }, + { + "question": "Speedometer on 2008 BMW X3 moving when engine is off", + "answer": "It sounds like you have a problem with the signal from the car to the speedometer here. The speedometer needle creeping around to 2km/h when the car is standing still is likely to be a problem with the instrument’s calibration or the sensor that is supposed to measure the car’s speed.The same goes for the speedo needle rising or falling on its own while you’re driving (I’ll assume it’s the needle `accelerating’ you refer to, not the actual car - at which point you have a death-trap on your hands). My money’s on the sensor which is – due to an incorrect battery voltage, a poor earth or an internal fault – sending the wrong signal to the computer that then controls the speedo needle. The problem could also be the speedometer unit itself which could have a bad actuator that is sending the needle haywire." + }, + { + "question": "Why does my 2009 Ford Mondeo keep going into limp mode?", + "answer": "It sounds like the stability-control program is throwing up random fault codes that are telling the on-board computer that something’s wrong with this very important piece of safety technology. At that point, the protocol could be to send the car into limp-home mode to avoid having a faulty stability-control system create any problems that could cause a crash. But who knows, because there are literally hundreds of systems on a modern car that could cause this sort of malfunction.Because the ESP light only comes on sometimes before the limp-home condition occurs, perhaps the two are related but not reliant on each other. While the engine limp-home mode is usually associated with a problem under the bonnet, the ESP light is more likely to be triggered by a problem with the braking or throttle-by-wire system. Certainly, the latter could also trigger a limp-home response from the engine.Have the car scanned by a workshop and see what fault codes pop their heads up. That will save a lot of time and money compared with changing components until you find the one at fault." + }, + { + "question": "Why is the engine in my 2010 Ford Ranger losing power?", + "answer": "It could be the either the turbocharger or the injector pump at fault here. But equally, it could be an intake system blocked with oil and soot residue, a clogged exhaust system, worn or blocked fuel-injectors, a dirty air-filter, poor fuel quality. It could even be a dud sensor somewhere on the engine or even an electronic fault within the on-board computer. It might even be an engine that has worn out internals.The first thing I’d do is interrogate the on-board computer to see if it offers up any fault codes that could be used to diagnose the problem. From there, it’s down to checking the mechanical stuff like the condition of the turbocharger (particularly its bearing) and even performing a leak-down and compression test to get an idea of the condition of the engine." + }, + { + "question": "How do I activate the alarm system in my 2012 Ford Territory?", + "answer": "The security system in your Territory is automatically armed when you lock the doors, Martin. As well as the door locks, the system should also immobilise the vehicle electronically, preventing it from being started without the computer-coded key, even if a window is smashed to gain access.As for an actual alarm where the lights flash and sirens sound if there’s an attempt to steal it, I’m afraid that wasn’t included on the Territory. Perhaps your car has an aftermarket alarm system that offers those functions, but if it does, you’ll need to contact the alarm’s manufacturer/importer for the instructions on how to make it work." + }, + { + "question": "Does the 2019 Holden Equinox have a timing chain or timing belt?", + "answer": "All three of the engines used in the Holden Equinox (1.5 turbo-petrol, 2.0 turbo-petrol and 1.6 turbo-diesel) used a timing chain rather than a timing belt. While timing belts usually need periodic replacement, the timing chains fitted to the Holden engine should be good for the life of that engine." + }, + { + "question": "What is the fuel consumption for a 1999 Toyota Hilux?", + "answer": "An accurate comparison with contemporary competitors to the HiLux is very hard to find as these cars were built at a time when light commercial vehicles weren’t being officially tested for fuel economy as they are today. Suffice to say that fuel economy won’t be as good as a more modern vehicle with more modern engine technology and management electronics.About the closest I can get you is a 2003 HiLux dual-cab with the 2.7-litre engine which has an official combined economy figure of 11.1 litres per 100km. But while there’s a handful of years between your car and the one I’ve just quoted, the comparison is actually relatively meaningful as the HiLux in either case is essentially the same vehicle with the same basic engine.The thing to remember with all these official figures is that they really only stand up as a direct comparison to other vehicles of a similar type when tested against the same criteria. In the real world, you’ll really battle to get anything like the claimed fuel economy number and I’d expect a HiLux like the one you have to use at least 11 litres per 100km on the highway and closer to 14 litres or even more around the suburbs." + }, + { + "question": "My 2019 Honda HR-V flashing \"Park\" at me, what does it mean?", + "answer": "The problem sounds like a fairly major melt-down of some of the car’s computer systems which is leading it to think there’s a range of major issues that have all occurred at once. Modern cars use lots and lots of sensors that all feed information back to the computer that controls the driveline (the ECU) and everything else (the body computer) and if any of these sensors are kaput, the car can issue you with headlines like the one you’re seeing.The good news is that it shouldn’t cost you anything to fix, a 2019 Honda is well and truly still within the factory warranty period, so it’s the dealer’s problem to fix, not yours. Even if you bought the car second-hand, the new-car warranty transfers to subsequent owners (you) so don’t be afraid to phone your nearest dealership and book the car in to be inspected, diagnosed and fixed.The only catch in all of this is if the car hasn’t been serviced correctly. It doesn’t need a Honda-dealership service history, but it does need service-handbook proof that it has been maintained according to the manufacturer’s schedule by an accredited workshop. If it hasn’t, Honda (or any other manufacturer) can sometimes use that neglect as an out when it comes to fixing problems under warranty. If, for instance, you turned up with a three-year-old car that had covered 60,000km but had never had an oil change or service, you’d probably find the manufacturer would simply tear up the warranty on the spot, even if it was technically a five-year warranty." + }, + { + "question": "Do I need a roadworthy certificate if the car is still under warranty?", + "answer": "These rules and regulations vary from State to State, but the bottom line in Victoria is that, yes, you do need to provide a roadworthy when selling the car privately. Aside from a very small trailer and a range of road-going commercial and industrial equipment, the only vehicle in Victoria that doesn’t need a roadworthy certificate (RWC) as part of the change to new ownership is a brand-new vehicle. The definition of that is a vehicle that has never been registered in Australia before and has covered only kilometres involved in its sale and delivery to its first owner.The factory warranty has nothing to do with RWC law as different makes and models have differing warranty periods. If you want to sell the vehicle privately without a roadworthy, you need to remove the number plates and hand them in to VicRoads on completion of the sale. The exception to that is if you sell the car to a licensed motor car trader, as the responsibility of gaining a RWC then falls to that business." + }, + { + "question": "What car should I replace my 2011 Hyundai i20 with?", + "answer": "You’ve layed out some challenging requirements here. You’d like a small SUV with a bit of ride comfort and clearly a bit of performance too, given your question about the i30 N.I think you’ll find the ride harsh on the i30 N, especially since you found the ride on the Kona harsh already. Keep in mind the i30 N is a hot hatch and has the suspension to match.I find the Subaru XV has very nice ride comfort for the small SUV segment, but I also feel that you will be disappointed with the performance from its 2.0-litre engine. You may also want to consider the new Hybrid Toyota C-HR. The Hybrid drive gives it a smidge of extra kick and it’s a fuel consumption hero, too.For a better blend of performance and ride, really only the Volkswagen T-Roc and Skoda Karoq are going to excel in the small SUV crowd. In terms of ownership both now have five year warranties, and you can (and should) pre-package five years of servicing on top at a discount." + }, + { + "question": "Why is the media screen on my 2015 Toyota LandCruiser Prado now in Japanese?", + "answer": "Disconnecting the battery to change it means that power to the stereo system was lost for the duration of that procedure. It’s not uncommon to have to re-code the stereo to make it all work again, so that sounds like what you need to do. The code for the stereo will be a multi-digit number and is often recorded in the owner’s manual or the handbook for the stereo itself.The odd thing is that the codes are often stored in this manner, because ironically, the code system was originally used to combat stereo theft from parked cars. If the crooks couldn’t code the stereo to work after they’d pinched it, there was no point stealing it in the first place. Which kind of makes storing the code in the glovebox a bit of a joke. If you can’t find the code, a Toyota dealer should be able to take the vehicle’s VIN and tell you the code from that." + }, + { + "question": "Does a 2010 Hyundai i30 have a timing belt or chain?", + "answer": "The Trophy version of the i30 used exclusively the two-litre petrol engine. As such, it actually has both a timing belt and a timing chain. The engine has twin overhead camshafts, but only the exhaust camshaft is driven by the timing belt from the crankshaft. A short timing chain then takes drive from the exhaust camshaft to the intake camshaft. The engine also features variable valve timing.The good news is that you really only have to periodically replace the timing belt (the chain should be maintenance-free for the life of the engine). The recommended replacement interval is every 100,000km." + }, + { + "question": "Should the warranty on my 2015 Ford Kuga cover the clutch?", + "answer": "Australian-delivered Fords didn’t get a five-year warranty until May 2018, so I’m assuming the warranty you’re talking about is an aftermarket one sold to you by the dealer when you bought the car a year ago. If so, then there’s very little chance that it will cover a failed clutch (or anything else much, for that matter) as these warranties are notoriously worthless. Disputing the ruling could well be a lost cause as the fine-print in the warranty will doubtless be written to favour the insurer.However, I fail to see how a failed clutch could cause a manual gearbox to fail, other than if the clutch was slowly dying and you were forced, over a period of time, to be brutal with the gear-shifter to select gears that didn’t want to cooperate. There is the chance that a clutch-pack breaking to pieces inside a dual-clutch transmission could, indeed, cause such a catastrophic failure, but as you haven’t told me what type of gearbox is fitted to your car, it’s a bit hard to say. That said, the Kuga got the wet-clutch version of Ford’s dual-clutch and not the vastly more troublesome dry-clutch Powershift unit. For that reason, the Kuga was not part of the recall that Ford issued for Ecosports, Fiestas and Focusses for transmission failures." + }, + { + "question": "Why is the steering on my 2010 Holden Barina unstable?", + "answer": "A car that feels unstable even in a straight line is a potential death trap. The higher speeds on the open road (as opposed to driving around the suburbs) are obviously amplifying the problem, but whatever it is needs to be fixed fast. To be honest, I wouldn’t be driving it at all.You could be looking at a problem with either the steering system itself, worn suspension or even a loose (or rusted) front cross-member that is allowing things to move in directions they shouldn’t. Don’t rule out poor wheel alignment or even incorrect tyre pressures, either. Has the car been crashed and repaired? Poor crash repairs can leave a car misaligned, making it steer and handle oddly. Either way, get it checked and fixed pronto." + }, + { + "question": "The software in my 2015 Ford Territory is not working.", + "answer": "This generation of full-sized Fords was a bit notorious for body computer problems that have symptoms very much like the ones you’ve listed. Essentially, the body computer is responsible for all the communication between the car’s various systems, including air-conditioning, cruise-control, central locking and much, much more. If the computer fails, replacement is usually the only real fix. Sometimes you’ll need to have the ignition key re-coded to the new computer, as well. The price quoted sounds about par for the course form what I’ve heard.I’m with you that a car that’s only five years old probably shouldn’t need new components like a body computer, but when your car was brand-new, it was covered only by a three-year factory warranty. Ford Australia extended its warranty to five years in 2018 (for cars sold after that date) but that’s of little use to you. Twisting the dealer’s arm probably won’t do much, but have you contacted Ford Australia’s customer service division and stated your case? It might be worth your while." + }, + { + "question": "What is the best second-hand model of the Nissan Patrol?", + "answer": "While the later Y62 Nissan Patrol was petrol V8 only (and a thirsty one at that) it’s also way out of your budget. Go back in time to the old faithful GQ model, and you’re going too far back, as these are now quite old vehicles. Which leaves you with the GU model which fits within your budget but is still new enough to be around in good numbers and in good condition.Within that GU model-window, the version I’d recommend is the earlier 4.2-litre turbo-diesel model built from 1997 to 2007. While there were other turbo-diesel engines offered in the GU, they were problematic, especially compared with the tough 4.2-litre unit. There was also large-capacity six-cylinder petrol engine, but that has a monstrous thirst as well. Given that you want to tow a camper and do some off-roading, the extra range and fuel efficiency of the turbo-diesel will be a bonus.The only catch is that this engine was only ever tied to a five-speed manual gearbox, and if you want an automatic, you need to look elsewhere." + }, + { + "question": "What is the best second-hand model of the Nissan Patrol?", + "answer": "While the later Y62 Nissan Patrol was petrol V8 only (and a thirsty one at that) it’s also way out of your budget. Go back in time to the old faithful GQ model, and you’re going too far back, as these are now quite old vehicles. Which leaves you with the GU model which fits within your budget but is still new enough to be around in good numbers and in good condition.Within that GU model-window, the version I’d recommend is the earlier 4.2-litre turbo-diesel model built from 1997 to 2007. While there were other turbo-diesel engines offered in the GU, they were problematic, especially compared with the tough 4.2-litre unit. There was also large-capacity six-cylinder petrol engine, but that has a monstrous thirst as well. Given that you want to tow a camper and do some off-roading, the extra range and fuel efficiency of the turbo-diesel will be a bonus.The only catch is that this engine was only ever tied to a five-speed manual gearbox, and if you want an automatic, you need to look elsewhere." + }, + { + "question": "How much is my 2011 Toyota Landcruiser Prado worth?", + "answer": "Those are quite high kilometres for this model Prado, but all things considered, the price seems pretty reasonable. It will all depend on the overall condition of the vehicle, how it’s been used and how it’s been serviced. Make sure it hasn’t been battered to death underneath through off-road use and make sure the service handbook is up to date and not full of gaps where services have been skipped.While the vast majority of Prado sales were automatics, there’s a core of die-hard manual enthusiasts out there, so there will always be a demand for the vehicle you’re looking at. The other thing that affects resale value is the accessories attached to the vehicle. But beware a Prado bearing a winch, mud tyres, lifted suspension and side-rails; it’s probably spent a lot of time off road." + }, + { + "question": "Why is my 2018 Ford Ranger making a loud crunching noise?", + "answer": "While it might sound like your car is haunted, I have actually come across this problem before and it’s not as rare as you might think. The clicking/tapping noise is actually caused by the actuator motor for the cabin-ventilation’s recirculation flap.If any dirt or grease contaminates the internal electrical contacts inside the actuator (which is a little electric motor that opens and closes the flap) the actuator cannot electronically detect (or find) its parked position. So, it continues to cycle the flap, searching in vain for the contact that tells it to switch off. That continual cycling is what you can hear.You can replace the actuator or, if you’re keen and a bit handy, you can remove the actuator from under the dashboard (near the glove-box) take the unit apart and clean the contacts to that it all works properly again. Or take it to a Ford dealership, as a 2018 anger should still be covered by the factory warranty (Ford upgraded the warranty to five years in 2018)." + }, + { + "question": "What car should I buy now that my Mazda 6 doesn't suit my needs?", + "answer": "If you’re happy with the Mazda 6 wagon – and it sounds like you are - then there’s a good case for sticking with the Mazda brand. And if that’s the case, the next thing to consider is which model and body style. Given your requirement for a car that is easier to get in and out of, I reckon a mid-sized SUV might make the most sense since it’s footprint will be similar to the Mazda 6 you have now, but it sits you higher and more upright. On that basis, the Mazda CX-5 seems the natural choice.If you go for the petrol-engined Touring model, you’ll get all-wheel-drive for extra grip and safety as well as keyless entry and start where you can open the vehicle and start the engine without even taking the key from your pocket. Very convenient. If you can afford a little more, the GT model gets you the powered front seats you need and these even have a memory function that will automatically adjust them to either your or your husband’s preferred settings as a one-button job. Again, very convenient. The GT model also get a powered tailgate which was also on your must-have list. About the only thing missing is the full-sized spare wheel, and all Mazda CX-5s use a space-saver spare. But be honest, are you going to change a flat tyre yourself, or call roadside assistance? And when was the last time you experienced a flat tyre anyway?" + }, + { + "question": "Why don't the gears shift in my 1996 Nissan Pulsar?", + "answer": "If the gearbox won’t shift gears, then the vehicle won’t be able to accelerate any further once the engine has reached its maximum speed in the gear in which it’s stuck. That’s probably (I’m guessing) why the car feels like it won’t go any faster.There are any number of reasons for an automatic gearbox to remain in one gear and refuse to shift. They start with low transmission fluid and go all the way up to a major internal failure or even a computer-related problem. There’s no real way to diagnose these possibilities remotely, so you really need to get the vehicle to somebody who specialises in automatic transmissions and get them to take a close look and diagnose the problem.If it’s a major problem with the gearbox, your decision then becomes one of whether the vehicle itself is in good enough condition to warrant spending the money. A major job such as a new transmission and the labour to fit it could easily wind up costing more than the car is worth. Sometimes you’re better off scrapping the vehicle, cutting your losses and moving on to something newer and safer." + }, + { + "question": "Hyundai i30 2010: Why can I smell exhaust fumes in my car?", + "answer": "This needs to be fixed fast, Toni, as a car’s exhaust fumes are a deadly cocktail of gasses. Enough exposure to them can make you pass out (an obvious problem when you’re driving) or worse. Diesel engines are generally a bit smellier than a petrol engine, but no exhaust fumes should ever enter the car.You’re either getting fumes drawn into the car via a faulty seal that is allowing exhaust fumes in, or the smell you’re experiencing is fumes in the engine-bay coming through the firewall. You need to inspect all the rubber seals around the doors and hatchback and search underneath the car and in the engine bay for a split or missing rubber bung or grommet that is letting the outside in.The other question I have is whether the smell is the result of exhaust fumes or, in fact, the smell of unburnt diesel fuel. Diesel cars often acquire a diesel-fuel smell over time and the cause is hard to avoid. Because diesel doesn’t evaporate, the ground around the diesel pump at a service station is usually one big oily, diesel slick. When you fill your car, you unavoidably stand in this slick which is then transferred to the car’s carpet when you get back in. It’s not as crazy as it sounds, and it may be the clue you’re missing to explain the smell." + }, + { + "question": "Honda HR-V 2019: Does it have adaptive cruise control?", + "answer": "One of the gripes with the Honda HR-V (I’ll assume that’s the model you’re talking about; there is no Honda HR-C) is that you need to pay for the very top-shelf model before you get the full safety package. In the HR-V’s case, that includes full forward-collision warning, autonomous braking and lane-departure warning. The catch is, you can’t even pay extra and option this package of the lower sped models.In any case, it’s academic from your point of view, Noel, because even the range-topping VTi-LX misses out on rear-cross traffic alert, blind-spot monitoring and the active cruise-control you’re looking for. Plenty of the competition has these features and no doubt when Honda replaces the current model HR-V, those features will get a look in." + }, + { + "question": "Skoda Fabia 2017: Would it make a good first car?", + "answer": "I think that a Kia Rio would be an excellent choice as a first car. Especially since a Rio built in the time frame you’re looking at will still have a big chunk of its factory warranty left to run. The Kia seven-year/unlimited kilometre warranty is the best around, really, and provided the car you buy has a complete service record, that warranty will be real peace of mind.Also, the Rio is known to be a good, solid car that has a good reputation for reliability and durability. The Skoda Fabia, meantime, suffers from the poor reputation of is dual-clutch transmission. The Fabia is also a bit of an orphan in Australia, meaning that it’s largely overlooked by buyers. That means it will potentially be more difficult to unload when you daughter looks to upgrade her car in a few years." + }, + { + "question": "Holden Commodore 2010: Does this model suffer from the timing chain issue?", + "answer": "The early VE model Commodore V6s certainly had all sorts of dramas with stretched timing chains that could run into thousands of dollars to fix. Holden changed the design of the chain and while it did help, we’ve still heard of later post-2008 model Commodore V6s exhibiting the same problem.The problem is made worse (accelerated) by poor servicing, so if the vehicle in question doesn’t have an absolutely up-to-date service handbook with evidence of every scheduled service being carried out in full, we’d be walking away. Same goes for a car that rattles on first start-up, won’t idle properly or has a check-engine light illuminated on the dashboard." + }, + { + "question": "Nissan Patrol 2006: Is it worth buying?", + "answer": "The vast majority of Nissan Patrols from 2006 have covered a lot more than 172,000km, so that’s definitely one thing in the vehicle’s favour. These seem to be a pretty good thing over time and kilometres as well, but there are still a few things to be wary of. The first of those is how the vehicle has actually been used in the past. Has it been used extensively off-road? Climb underneath and check for damage caused by rocks and try to gauge how hard a life the Patrol has had.The other thing to bear in mind is that there were two diesel engines offered in this model. The biggest, a 4.2-litre turbo-diesel is a pretty good thing and tough enough to survive. The smaller unit, though, a three-litre four-cylinder turbo-diesel doesn’t enjoy the same reputation for reliability and longevity. In fact, the smaller diesel is notorious for suffering an incorrect air-fuel mixture and/or turbo-boost spikes which can smash the pistons to bits. At which point the whole engine is junk. Should this happen, you might find that the cost of repairs is more than the actual value of the whole vehicle.So that’s the bottom line: If the engine is a six-cylinder, it’s probably worth a punt if it’s cheap enough. If the engine is a four-cylinder, you might be wise to look for an expert on these engines to examine it and give a recommendation in person.This model Patrol was also entangled in the Takata air-bag fiasco, so make sure the air-bags have been checked and replaced if necessary before driving it anywhere." + }, + { + "question": "What are the common faults of the 2006 Holden Adventra?", + "answer": "The vast majority of complaints regarding the Holden Adventra emanate from under the bonnet. In the case of the V8 version (the CX8) the engine is a bit prone to experiencing wear in the top-end of the motor, namely the lifters and valves springs. A ticking noise when the car is first started each morning is the clue to this and although a lot of these engines will, indeed, make this noise on start-up, if the noise doesn’t go away in a few seconds, you have a problem.The V6 (CX6) meanwhile which was available in the later version used the DOHC Alloytech engine which soon gained a reputation for stretched timing chains which needed to be replaced at a fairly substantial cost. The first hint that all is not well is a rattling noise from the top of the engine, combined (often) with a check-engine light illuminated on the dashboard.Beyond those issues, many owners have complained about poor fuel economy and patchy build quality. Make sure, too, that any prospective purchase hasn’t been used off-road beyond its limits. Just because it used a higher ride height and all-wheel-drive did not mean the Adventra was a hard-core off-roader." + }, + { + "question": "Why does the tyre pressure light keep coming on in my 2019 Mazda 3?", + "answer": "The symptoms you’re experiencing all sound like they have something to do with the body computer(s) on the car. So it’s conceivable that a bad batch of computers on Mazda’s production line could affect more than one car. And if that’s the case, you’ve just been unlucky. That said, Mazda is not exactly a stranger to body computer glitches, and Mazda 3 built between 2015 and 2017 were, in fact, recalled to fix just such a problem that was affecting the operation of the windscreen wipers.If you’re unhappy with Mazda’s approach, you can contact the ACCC to try to organise a resolution. But if the second car is only throwing up bogus tyre-pressure alerts and hasn’t started having other problems yet, then you should give Mazda the chance to put it right. The other problems may never develop, but if they do, I reckon you’d have a decent moral case for getting your money back. That said, Australia doesn’t have the `lemon laws’ that, say, the USA, has so getting a refund is not a simple matter." + }, + { + "question": "Why does my 2019 Toyota Kluger use so much oil?", + "answer": "It would seem very strange to me that an almost-new Toyota V6 engine would be burning oil to the extent that a new short motor would be required. And it seems that wasn’t the problem anyway, but I agree that more than a litre per 1500km is too much. Had the short motor (pistons and piston-rings) been the problem, the new short motor should have fixed it, but a leak-down and compression test should have given a few clues, too. In any case, the dealer should now be looking for the real source of the problem. I’d be starting with the valve-stem seals or valve guides which are part of the cylinder head and aren’t replaced when a new short motor is fitted (because the original cylinder heads are retained). I’d also be checking the operation of the PCV (crankcase ventilation valve) which can also make oil disappear if it’s faulty.As for your next step, well, thank goodness for new-car warranties, eh? Basically, you’re covered whatever happens because that’s how warranties work. It’s up to the dealer to decide what steps it takes from here, but while ever the dealer is trying to fix the problem, you need to give them the chance to do so. It would be nice if you were provided with a replacement vehicle while yours is being assessed or fixed, and I’d definitely be asking for that much. Have you contacted Toyota Australia’s customer service number? Sometimes you’ll have a quicker resolution if head office gets involved. The other option if you’re really unhappy with how things are progressing is to contact the ACCC." + }, + { + "question": "How do you update the maps in the 2020 Nissan Qashqai Ti?", + "answer": "Sending you a USB stick in the mail with the updated mapping sounds like a great way for the dealership to make its problem your problem. Why not ask for the update to be done when your new car gets its first service? Dealerships have policies to cope with Covid-19 safely and protect you and their employees. A trip to the dealership to get the sat-nav (which you’ve paid for) working properly isn’t too much of a stretch.Also, accepting a USB stick in the mail and a set of instructions leaves you open to claims that you’ve done something wrong when the system still doesn’t work properly. Under Australian consumer law and Nissan’s own factory warranty, it’s Nissan’s problem. Don’t let the dealer sidestep you or create an environment where you could be held responsible for a bungle." + }, + { + "question": "Can the 2020 Kia Seltos be serviced by an authorised motor mechanic?", + "answer": "There are two main reasons to service a car. The first is to keep the vehicle running in an efficient, clean, safe and comfortable way. The second is so that you maintain your factory warranty. A car-maker is not obliged to honour some aspects of a new-car warranty if the vehicle hasn’t been serviced correctly, so it’s important, especially since the Kia warranty is such a good one at seven-years/unlimited kilometres. In fact, the Kia warranty is the best in the business in Australia.With that in mind, provided you use a properly accredited workshop that is authorised to stamp your service book, yes you can use a non-Kia workshop or dealership to have your car serviced and retain your factory warranty. That said, the Kia isn’t an especially expensive vehicle to have serviced with 12 month or 15,000km service intervals.Have you investigated Kia’s seven-year capped price servicing deal? It stacks up very well over the full seven years and, in fact, a Seltos is really no more expensive to service than the little Kia Picanto under the capped-price schedule. Definitely talk to the dealer about capped price servicing if you go ahead and buy a Kia, you might be surprised how cost-effective it is." + }, + { + "question": "What is wrong with the engine in my 2002 Honda Integra?", + "answer": "Engines like the Honda four-cylinder have lots and lots of electronic sensors scattered around the engine bay to keep them running sweetly and efficiently. High-pressure water can definitely get into places it shouldn’t be and send things haywire. Next time you get the engine up to temperature, park the car somewhere dry and leave the bonnet open to see if whatever is wet will dry out naturally.Of course, that’s dependent on the burning-plastic smell not being something that’s about to catch fire. In fact, this is the more serious problem as a small piece of trim or soundproofing could also have moved during the high-pressure washing process and could be touching a hot component such as the exhaust system. If that’s the case, it can easily catch fire with predictable results. I would definitely be having somebody who knows what they’re looking at take a look to identify the source of the smell. Keep a fire extinguisher handy while you’re doing so, too." + }, + { + "question": "What four-wheel-drive should I buy?", + "answer": "This is a really common concern, Raj, especially among people like you who are considering their first diesel-powered vehicle. Modern diesels are very efficient and powerful (compared with old-school diesel engines) but those benefits come with some compromises including higher maintenance costs and potential glitches such as the DPF problems you’ve noted.DPF problems are usually the result of the filter becoming clogged with the soot from the diesel’s exhaust. There’s not much you can do about a diesel engine producing soot (apart from making sure it’s tuned properly to minimise the soot) so the filter is designed to regenerate when it starts to get full. That process requires heat and that’s where the problems start. A vehicle that is only driven around the suburbs often won’t create enough heat in the exhaust system to allow this regeneration to take place. At that point, the filter becomes clogged and requires either manually cleaning or, in some cases, replacing. Neither is a cheap process.So, what you need to do is to take the vehicle for a drive at highway speeds to allow things to get hot enough for DPF regeneration to take place. This drive needs to be at least about 20 minutes and it needs to happen at least once a month. So the answer to your question is not really how many kilometres you need to drive, but what sort of kilometres. Even if your four-times-a-week trip to work is, indeed, 50km, if it’s all done in stop-start, low-speed traffic, then it won’t be enough.The bottom line is that a turbo-diesel isn’t really the right vehicle for a lot of urban-based people. The catch there, is that a lot of vehicles that were once available with a choice of petrol or diesel power are now diesel-only propositions. That includes the Pajero Sport, of course." + }, + { + "question": "What engine coolant should I use in my 2009 Suzuki Grand Vitara?", + "answer": "Many owners of Suzukis of this era are shifting from the original green-coloured coolant to the long-life blue type (believe it or not, engine coolants are broadly identifiable by colour these days). Make sure that whatever brand you buy is borate and silicate-free, as this is important for Japanese engines (European engines, in comparison, need Phosphate-free coolant).If you’re still unsure, you can buy coolant form a Suzuki dealership spare parts department and know that you’re getting the right product. One other tip; don’t mix coolants. Like oils, coolants are a sophisticated blend of base-product and additives and these formulations, when mixed, can cancel out some of the protection you’re paying for." + }, + { + "question": "What is the best SUV with a 1500kg towing capacity?", + "answer": "The real wild card you’ve thrown at me here is the must-have manual transmission caveat. Not all manufacturers still offer a manual gearbox option, and if they do, it’s nearly always on the very base model which will often be two-wheel-drive when the all-wheel-drive models are better for towing. The Toyota RAV4, generally thought to be the pick of the current mid-sized SUVs, is a great example. While there is a six-speed manual option, it’s only available on the entry level car which is also front-drive and has a towing limit of 800kg. Move up to the bigger Toyota Kluger SUV and you can suddenly tow 2000kg, but there’s no manual-gearbox option.Speaking of which, it’s generally agreed that an automatic transmission is better for towing these days anyway. The way the automatic delivers its power and torque more smoothly, makes for better towing and less mechanical stress on the whole car.Mitsubishi’s base-model Outlander ES is available with a manual and can tow 1600kg. Mazda’s CX-5 Maxx front-drive can also be had with a manual (six gears versus the Outlander’s five) and can tow 1800kg. Either of those should do the job, but insisting on a manual transmission will be the thing that really limits your choices." + }, + { + "question": "What car should I buy for my mum?", + "answer": "If you’re happy with the Kia, Marissa, then I’d say you might be wise to stick with the brand you know. As you would know, your 2017 model Cerato still has at least three or maybe even four years of factory warranty to run. That’s great peace of mind and one of the reasons people keep buying Kias. You’re also a chance to do a better deal as a repeat buyer at your local dealership.While not wishing to suggest that being 60 years of age makes somebody an `older person’ these days, the one design feature you might want to consider going forward is the option of a vehicle with a slightly higher ride height. That makes getting in and out of the car easier and the whole day-to-day experience just that little bit nicer. With that in mind, take a look at the. It’s not the newest of designs, but it does represent a solid, reliable platform. On the bass that your mother does mainly suburban driving, the pick would be the Si front-wheel-drive version with the petrol engine and six-speed automatic transmission." + }, + { + "question": "Ford Fiesta 2012: What are the replacement intervals for the timing belt?", + "answer": "There’s no difference between the petrol engines in the 2011 Fiesta compared with the 2012 model. So, yes, they both require the same timing-belt changes. And yes, the interval is determined by which comes first, the 160,000km or the eight years." + }, + { + "question": "Volkswagen T4 1998: What's the recommend tyre pressure?", + "answer": "The recommended tyre pressures for that vehicle should be on a placard somewhere on the vehicle. Try inside the door jambs or the inside of the fuel-filler flap. However, that tyre size you’ve quoted suggests the vehicle could be on slightly wider wheels and tyres, at which point the placard’s recommendations go out the window somewhat.So, using the rule of thumb for that size tyre on a vehicle like a Transporter, I’d start with 34 psi in the front tyres and 36 psi in the rear. For the metrically inclined, that’s 234 kPa in the front and 248 kPa in the rear. You could go up a few psi from there depending on the load you’re carrying, but that would be a pretty good starting point." + }, + { + "question": "Holden Captiva 2009: Should I replace a leaking turbo?", + "answer": "My friend, if I could find somebody to give me $5000 for a 2009 Captiva with a dodgy turbocharger, I’d be taking that deal in a heartbeat. The reality is that your car is worth about $5000 in decent working order, and nowhere near the $8000 you’ve calculated. That’s because you never really get back the money you spend in repairs; even if you spend $3000 on fixing a $5000 car, it will still only be worth about $5000. That’s the cruel reality of the used-car industry.A cheaper, second-hand turbocharger is one way to go, but then you open yourself up to the risk of having bought, and paid to have installed, a turbo that is almost as worn out as the one that has failed on you. There’s no nice way to put this, but I’d be getting rid of that Captiva for the best price I could and not looking back." + }, + { + "question": "Holden Calais 2010: Is the engine worth replacing?", + "answer": "The bad news, Andrea, is that your car is probably worth between $8000 and $11,000 and maybe even less as a trade-in. Certainly that figure will be less if you don’t fix the engine problem, so that’s your starting point for working out the mathematics of your situation.The one thing you haven’t told me is whether the car is a V8 or a six-cylinder car. If it’s a V8, I reckon you’d be spot on the money with a lifter, rocker or valve-spring problem as these engines were notorious for these components wearing out in roughly the mileage you’ve noted (sometimes less). The good news is that it’s not a terribly involved or costly (relatively) fix.If, however, the car is a V6, then you might be in a bit deeper. These engines were even more notorious for stretching their timing chains and that can lead to all sorts of engine noises as well as a check-engine light illuminating on the dashboard. This is a bigger, more expensive fix, too, and since a V6 Calais will be worth less in the first place, it might be better to simply replace the whole engine. There’s also the very strong possibility that the cost of repairs will simply not stack up against the value of the car." + }, + { + "question": "Volkswagen Golf 2013: A reliable replacement car", + "answer": "All the cars you’ve nominated would be good choices and will give you some peace of mind because they all use conventional technology. That is to say, none of them in their most affordable, basic forms uses a turbocharger and none of them have a complex, dual-clutch transmission that has been so troublesome for Volkswagen and plenty of other manufacturers, too. At least, that’s if you stay clear of the Cerato GT and the i30 diesel and N-Line, because those variants do have a dual-clutch transmission. The Corolla? A CVT transmission, no matter what variant you buy, but it’s one of the better ones out there.Yours is not the only voice calling out for a simpler, more reliable motoring experience, Ian. But any of the three makes and models you’ve named should do the job for you with minimal hassle. Neither of them offers up too much in the way of excitement, but as solid, dependable designs, they take some beating." + }, + { + "question": "Why do I have to pump the clutch in my 2003 Nissan X-Trail?", + "answer": "On the surface, it sounds like you have a hydraulic issue, either with the clutch’s master or slave cylinder. Bleeding the hydraulics for the clutch and removing any air from the system would be the first step in diagnosing this problem and may fix it. Often, though, a problem like this is a constant one, not one that crops up 30 minutes into a drive. Is the clutch pedal returning to its proper position after you’ve taken your foot off it? Is there any evidence of a leak around the clutch’s hydraulic plumbing?Perhaps it’s the clutch itself - X-Trails are known to be a bit flimsy in this department - and a worn clutch could conceivably work fine when it’s cold and not so well when it’s hot. Perhaps it’s the throw-out bearing that’s jamming and needs greasing. Does the pedal go hard and require more pressure when the problem starts?By the way, many owners remove the standard dual-mass flywheel and fit a more durable and reliable single-mass flywheel when they replace the clutch. It seems to be a more robust set-up than the stock Nissan system." + }, + { + "question": "Is paint protection from the dealer for my 2018 Toyota 86 worth it?", + "answer": "Buying the dealership’s paint protection certainly won’t do any harm, Sue, but it can be expensive as mark-ups are often huge for these products. You might do better with an aftermarket paint protection product from an independent specialist. But here’s the proposition I’d be putting to the dealer selling the car: If you can’t, in 2020, sell me a car that won’t fade or have its paint peel off, I fear we are wasting each other’s time. In fact, you could make the same argument for all those dealership add-ons, the upholstery protection, window tint and extended warranties.Here’s another fact to consider: Regardless of whether you do or don’t buy the paint protection, the car’s finish is protected by the factory warranty just as the rest of the car is protected against faulty parts of poor assembly. Toyota even spells it out, saying that the factory warranty covers every part, panel or factory accessory. So you’ll only ever need the optional paint protection after the factory warranty has run out. Will a paint protection applied now be of any use five years – and a couple of hundred car-washes – down the track? That’s up to you." + }, + { + "question": "Does the 2014 Subaru XV come with a service log book?", + "answer": "It certainly would have had a service schedule book in the glove-box when it was delivered new, Denis. These books are important pieces of a car’s history as they show (or don’t show) that the car has been serviced correctly throughout its life. It’s one of the first things switched-on buyers look for in a second-hand car.Unfortunately, because it’s a paper book and not a plastic or metal piece of the car, these books tend to go missing pretty often. Usually it’s just a simple case of somebody cleaning out the glove-box and throwing the book away or – more commonly – storing it somewhere safe where it will never be found again. If you want to take the more cynical view, `losing’ the service log-book is a great way of getting rid of evidence of shoddy servicing over the years.You can approach a Subaru dealer to see if you can get a new log book, but even then it won’t show the car’s service history, only what’s been done since you obtained the new book. Even then, I’d grab a normal softcover exercise book that fits in the glove-box and use that to record each service or repair as time goes by. That will certainly be better than nothing to the person who eventually buys the car from you." + }, + { + "question": "Does the 2004 Toyota Kluger Grande have a timing chain or belt?", + "answer": "The model Kluger you are referring to uses an engine with the code-name 3MZ-FE. It uses a timing belt rather than a timing chain, so it requires periodic belt changes. This is especially important as the version of the engine fitted to your car is an interference type. That means that the pistons cannot move freely up and down if the camshafts aren’t also turning and, if the belt breaks while the engine is running, the ensuing collision between pistons and valves will probably destroy the engine.Toyota recommends a timing-belt change every 150,000km which is actually pretty good compared with many other engines which require a new belt closer to every 100,000km or even less. The other piece of advice is to replace the belt tensioners and water pump while the engine is apart for the timing-belt replacement. It’s a lot cheaper to replace those items at that point, rather than having to open the engine up again down the track." + }, + { + "question": "Where is the battery located in my 2013 Dodge Journey?", + "answer": "Even though the Journey was not a particularly popular model in Australia, I’m still a bit surprised that we don’t get this question a bit more often. Because the answer is a real doozie. While a lot of car-makers find that underbonnet space is too limited to place a battery, some resort to locating the battery either under a seat inside the car or in the boot. But not Dodge in the case of the Journey.To access the battery in that case, you need to jack up the car, remove the front passenger’s wheel, peel back the plastic inner-guard and there, behind the corner of the front bumper, you will find the battery. For jump starting a car with a flat battery, Dodge placed a positive and negative terminal in the engine bay near the front-left suspension tower, and you’ll identify the positive by a small, red plastic cap with a `+’ moulded into it." + }, + { + "question": "What does EWT and FAT mean?", + "answer": "The HSVi plate on your car suggests it was ordered with some off-line upgrades when it was bought new. This was pretty common among those buying brand-new Holdens but for budget or company-policy reasons, couldn’t stretch to an actual HSV. The modifications were done by a sister company to HSV, called HSVindividual but the modifications themselves weren’t necessarily that same ones found on a HSV vehicle. In fact, many of the mods were pretty pedestrian, including cargo-liners for utes and even roo-bars for Holden models.Other common modifications included sunroofs and bigger wheels and tyres and although nobody seems to have a list of what codes meant what modifications, any code that starts with `EW’ seems to relates to alloy wheels. So I’d imagine the EWT relates to that. As for FAT, I can’t find any reference to it on any information source; perhaps it has something to do with the Automatic Transmission?" + }, + { + "question": "Why is there so much cabin noise in my 2015 Mazda 6?", + "answer": "US-based Bose is certainly working on a system that will cancel out noise in cars. At the moment, though, it’s not available and will probably only be fitted to brand-new cars as standard equipment. At first anyway, because tech like this has a habit of tricking down to the aftermarket. However, that’s not much help to you right now.Wearing noise-cancelling headphones is not practical (or sensible, or legal) so you need to look at an old-school solution such as the tyres you mentioned or stripping the car’s interior and fitting a noise-suppressing matting under the carpet and inside the doors. If it’s any consolation, it’s not your imagination; Mazdas for the last 20 years have been harshly criticised for their interior noise levels when the competition seems to do it better.Ironically, active noise cancellation technology as proposed by Bose is not to tame mechanically noisy cars, but to remove wind and road noise from electric cars which are otherwise so quiet, these secondary noises become a big nuisance." + }, + { + "question": "Why does the gear stick randomly go into reverse in my 2013 Nissan Pulsar?", + "answer": "Changing a clutch in any car is a big job and can easily cost the sort of money you’ve been quoted. And when that car is a front-wheel-drive vehicle, there are a lot of things to remove (like the driveshafts) before the gearbox can be removed and the new clutch fitted.While I agree that the symptoms you’re reporting do sound like a worn out clutch, I’d like to know what else the mechanic thinks will be wrong. He or she may, for example, be budgeting for the removal and machining of the flywheel as part of the clutch replacement, That can easily add a couple of hundred to the bill. Also, where is the mechanic sourcing the new clutch? You may have found a replacement kit online for the $500 you’re quoting, but is it a quality part from a reputable brand or a no-name piece of rubbish from an internet clearing house?" + }, + { + "question": "Should I sell my 2005 Land Rover Discovery?", + "answer": "Land Rovers of this era seem to have a few more reliability problems than other off-road vehicles from other makers. That said, they’re more complicated to start with, so that explains some of that phenomenon.As you’ve correctly identified, Karen, a vehicle’s ability to keep on keeping on is down to far more factors than simply the age of the engine. These are big, heavy, complex machines and they suffer wear in many areas including the driveline, suspension, brakes and general body condition.Parts for things like air suspension can be expensive, but it’s worth keeping in mind that no off-road four-wheel-drive is cheap to maintain. It comes down to how much you like the car and whether you can justify the on-costs. If you do decide to keep the old girl, finding a specialist Land Rover workshop can often save you money as these businesses specialise in the brand and know all the common problems and the servicing tricks to keep your spend down." + }, + { + "question": "What trim level is my 2019 Hyundai Tucson?", + "answer": "While the vehicle’s VIN will identify the make and model, it won’t necessarily spell out the trim level. That information is usually incorporated on to a build plate attached to the firewall or inner fender.From June 2019, Hyundai changed the name of its entry-level `Go’ model to `Active’ so effectively, you’ve bought the base-model car anyway. If you have been sold anything other than an Active model, you’ve received a higher specification model, so I wouldn’t be complaining back at the dealership." + }, + { + "question": "Is a 2012 Holden Cruze likely to have a faulty gearbox?", + "answer": "The six-speed automatic transmission in the Cruze built between 2011 and 2013 was, indeed, a bit suspect in some cases. Unfortunately, that puts the vehicle in question right in the middle of things. Holden instigated a fix which was applied when a car with gearbox dramas was brought in for repairs. Sometimes individual parts of the transmission could be replaced, at other times the transmission was replaced as a whole unit.Any Cruze with a gearbox that flares during shifts, shudders, refuses to select a particular gear (including reverse) or loss of drive was covered by this special service directive. When fixed, Holden was extending the warranty of the transmission to five years or 150,000km. That won’t help you now, but it would pay to check whether the car you’re looking at has, in fact, had this work carried out. A car with these repairs carried out would be a better choice than one that hasn’t." + }, + { + "question": "Why is the fuel consumption of my 2019 Isuzu MU-X getting worse?", + "answer": "My initial thought is that 11 or 12 litres per 100km for an overall average is about what I would have expected. These are not small cars, they’re not light and they have fairly ordinary aerodynamics.What you need to keep in mind is that the official fuel consumption figure is a number achieved on a very specific test cycle that in no way approximates a real-world experience. Car makers go to great lengths to nail a good number on these tests (for marketing purposes) often at the expense of real-world fuel economy. Yes, it does seem crazy, doesn’t it?You also mentioned you use your car mostly for high-speed driving. What’s your definition of high speed? Thanks to the aerodynamics of vehicles like the MU-X an extra 10km/h at freeway speeds can have a huge effect on economy. Even removing a roof-rack when you’re not using it can save a litre per 100km." + }, + { + "question": "Should we replace our Holden Commodore with a Subaru Outback?", + "answer": "A car with a little extra ground clearance is great for camping as it often allows you to get a little farther away from the masses in their caravans who tend to huddle around the shower block at bush campsites.The Subaru Outback is a good, solid choice and if you can find an independent workshop to service it, you’ll avoid the cost of dealership prices. And you’re right, the all-wheel-drive would be great for gravel roads. Another vehicle to look at would be a late-model Ford territory diesel which is big and clever inside and has the option of all-wheel-drive. The diesel engine is a plus on the bush where that fuel is more readily available (in really remote areas) and gives you more range for big holidays in the mulga.Don’t rule out things like the Mitsubishi Pajero, either, which won’t be as around-town friendly, but is a proven quantity and is absolutely tremendous off-road. The same goes for a Toyota Prado or Nissan Pathfinder prior to the current model (which is a bit less hard-core adventure)." + }, + { + "question": "Is the Chevrolet Silverado 1500 2020 good for towing?", + "answer": "You raise an interesting point, Phil. A lot of people don’t understand that as you approach the towing limit of some vehicles, you also get very close to the legal Gross Combination Mass (GCM) which means you have virtually no payload left.As for the torque of the 6.2-litre V8 engine, while it may not have quite the low-speed punch of a modern turbo-diesel, with 624Nm of torque, the engine is no lightweight, either. Frankly, it should do the job about as well as anything else out there. I’m not aware of a factory retune for the Silverado, but the engine is shared with plenty of GM and Holden product and there’s a whole industry in hotting those up. Surely somebody can offer you the tune-up you’re looking for. By the way, success on a boat ramp tends to be more about grip than torque." + }, + { + "question": "Electrical fault with my 2006 Honda Accord Euro", + "answer": "Your electrician has done the right things so far, Ken, starting with making sure that the battery is charged and being charged by the alternator and that the car is earthed (grounded) properly. Those are traditionally major causes of this type of problem, but unfortunately there are many more possibilities in a modern car with its electronics. My first thought is that the functions you’re having trouble with are all controlled by the car’s body computer. So I think that’s where your electrician should start looking next. These computers can develop software and hardware faults that allow for these random and intermittent problems. So maybe borrowing a body computer from the same make and model and seeing if that fixes your problems (and at least ruling out the computer) is a cost-effective way forward.I’d also be having a chat to the workshop that replaced the steering rack to see if there’s any way that a connection or sensor related to the on-board computer could have been bumped or damaged during the rack-replacement process. It would certainly be a coincidence (and it’s possible that this is exactly what this is) if these problems started straight after the repairs, no?" + }, + { + "question": "What should I do if I have put the wrong fuel in my 2017 Subaru Levorg?", + "answer": "Surprisingly, your car would probably run on E85, but it wouldn’t run properly. E85 is 85 per cent ethanol (and 15 per cent petrol) which has a lower energy content than straight petrol. As a result, a car running on E85 will need to use up to 30 per cent more fuel by volume to work properly. As your car is not tuned for this, it would probably run but would be down on power and may not idle or accelerate smoothly.The bigger issue is that the high ethanol content fuel can be corrosive to fuel system parts (pumps and lines) not designed for it. While many Subaru models are, in fact, compatible with and suitable for E10 fuel (10 per cent ethanol and 90 per cent petrol) E10 has an octane rating of 94 while your car requires a minimum of 95-octane fuel. So even E10 would be a no-no.With all that in mind, I think the best advice would be to drain the tank of the E85 as soon as possible. Refill it with 98-octane petrol and go for a drive to purge any residual E85 form the lines. Your workshop may even suggest a new fuel filter. If they don’t, ask about it yourself. The good news is that it’s very unlikely you’ve done any damage beyond the dent you’ve just put in your wallet." + }, + { + "question": "What engine replacement will work in my 2015 Hyundai iX35?", + "answer": "Anything can be made to work if you throw enough money at it, but the short answer, Bassel, is no. For the 2014 model year, Hyundai upgraded the petrol engines in the iX35, and the two-litre unit in your car received a direct-injection fuel system. While the basic engine architecture might be the same and the engine would probably physically bolt in, it’s almost certain that the computer in your car would be incapable of controlling the direct fuel-injection function. Your car is also probably missing components such as wiring, a high-pressure fuel pump and sensors required to make the newer engine operate.You could also run afoul of the authorities because the earlier engine you want to use had a (slightly) higher tailpipe emissions rating. Our regulators take a fairly dim view of a vehicle being modified and going backwards on emissions." + }, + { + "question": "Why is my 2013 Hyundai i30 consuming so much fuel?", + "answer": "That’s definitely higher consumption than I would have expected. Are you driving exclusively in stop-start traffic? If so, that would help explain your consumption, but even then, I’d expect it to be closer to nine or 10 litres per 100km, not 13.On that basis, I’d be giving the engine a once over in terms of how its fuel-injectors are working and checking things like fuel filters and pump pressure. A car that is not allowing its engine to warm up properly can also use more fuel than it should, because the computer, sensing that the engine is cooler than it should be, richens the fuel-air mixture to compensate. The cause of that can be something as simple as a dud thermostat or a cooling fan that is not switching off when it should.But the other potential piece of the puzzle could be related to your driving style. You claim that the engine never goes beyond 2500rpm, which could mean you are `lugging’ the engine; making it work too hard at too low a speed. Modern four-cylinder engines don’t mind a rev and, in fact, need to be revving beyond a certain speed to be in their happy, most fuel-efficient, zone." + }, + { + "question": "Why does my 2020 Holden Astra have an oil leak in the transmission?", + "answer": "You could argue the semantics of what is and isn’t a major failure till the cows come home and still not get any joy. But while I’d still be talking to the dealership, I’d also contact Holden’s Customer Service department and explain the situation to see if it will overrule the dealership’s call on this. The number to call is 1800 46 465 336.Meantime, if the car is fixed and working properly, what’s the problem? You could get a brand-new car and have exactly the same thing happen, so where do you draw the line on what’s acceptable and what’s not? Had Holden refused to fix the car or done a botched job that still left the car with problems, it would be a different story, but if the car is back to brand-new, I would consider the problem to be solved. I’m tipping head office will see it the same way." + }, + { + "question": "Why does my Mazda CX-5 2013 have an excessive amount of condensation?", + "answer": "Clearly water is getting into the car and causing your problem, so the trick is to find where it’s getting in. For start, have a feel around the seats and carpets to see if you can feel a damp patch. That will help narrow down the entry point. So will locking the car up on a warm day and noting which windows fog up.Once you’ve done that you can start looking closely at all the rubber seals around the windows and doors as these are a likely culprit. Believe it or not, even a simple leaf or twig stuck to the rubber sealing surface can allow rainwater in, and any little nick or tear in the rubber can do likewise. It might sound basic, but are all the windows closing properly? Does the car have a sunroof, as these are notorious for letting water in even when they’re closed?If you can find a volunteer, have them sit in the car while you take a garden hose to it. If the leak is a bad one, they might be able to spot it. Other times, though, the car needs to be moving for the water to be forced or even sucked in.You should also check the level of coolant in your radiator or overflow bottle. If the heater matrix inside the car is leaking coolant, you’ll get the same symptoms over time. The clue there is that if the heater is leaking, the level in the radiator will fall." + }, + { + "question": "Should I buy a Kia Sorento 2020?", + "answer": "The Sorento seems like a pretty good choice. But don’t forget its cousin, the Hyundai Santa Fe which is also a great vehicle. On balance, though, the Kia seems a little better value and has a superior warranty. In fact, the Kia factory warranty of seven years/unlimited kilometres is an industry leader and makes for great long-term peace of mind.If you’re happy with the way the Kia drives and works for your family, then there’s no reason not to make that your first choice." + }, + { + "question": "Skoda Octavia 2016: Error message \"reverse gear not available\"", + "answer": "The DSG gearbox in your car has given Skoda and other members of the Volkswagen family all sorts of grief over the years. The problem you’ve described suggests a build-up of metallic particles (from wear and tear inside the transmission) which are being attracted to the magnetic sensors inside the gearbox and leading to bogus commends being sent to the car’s on-board computer. I’ve also heard of these symptoms being the result of faulty mechatronics and even a software glitch. The mechatronic unit, by the way, is the module that acts as middle-man between the computer and the gear selectors and clutch packs contained within the gearbox itself.So there are three (among many) possibilities. And the VW (and Skoda) DSG transmission is no stranger to any of them. Either way, a loss of drive at any stage – whether it’s Drive or Reverse – is a potentially dangerous situation and needs to be fixed. Unfortunately, Skoda Australia only extended its factory warranty to five years on vehicles sold after January 1, 2017; after your car was sold. That said, I’d certainly be talking to the brand’s customer relations department with a view to at least finding out what’s wrong and then negotiating on whatever repairs are required." + }, + { + "question": "Holden Cruze 2010: Failed transmission", + "answer": "As the vast majority of Holden Cruzes sold were automatics, finding out information on the manual version is not so easy. But I have heard of a few cases of this model suffering transmission faults where the gearbox becomes jammed in gear (and won’t come out) or jammed in neutral (and won’t select a gear).If that’s the case, then it could be a case of a broken or faulty gear-selector cable or mechanism and may not mean the entire gearbox is toast. Either way, I’d expect more than 120,000km of service in a modern car before the gearbox died. But you haven’t told me the symptoms, so it’s hard to know what’s going on. Is the clutch okay? Is it a case of the driveshaft (rather than the gearbox itself) having failed?As for replacing the gearbox with a brand-new one, I think that finding a good used unit from a wrecking yard would be a much more wallet-friendly exercise. The exception would be if the problem affected all manual Cruzes, at which point, a second-hand replacement would only be postponing the inevitable for a second time. But since the value of the car wouldn’t be more than the cost of a brand-new transmission, the equation comes down to whether you like the car enough to keep it. Is the rest of the car in good condition? If not, you might be better cutting your losses and finding something newer and with plenty of life left in it." + }, + { + "question": "Volkswagen Tiguan 2012: Do I need to get the diesel injectors serviced?", + "answer": "There’s more factors than distance covered when it comes to diesel fuel-injector lifespan. That said, modern, common-rail diesels do seem to work their injectors pretty hard, so it’s possible that yours will be ready for replacement at 165,000km on the odometer.Other elements that will contribute to injector wear are fuel quality, dirty fuel filters, the overall condition of the system including the fuel pump and simply how well the vehicle has been maintained generally. How it’s been driven will also have a bearing on injector life, including whether it’s been used for highway travel, urban running and whether it’s been used to tow relatively heavy loads.Fuel-injectors can be rebuilt or reconditioned, but the trade reckons that a reconditioned injector will have about half the useable lifespan of a brand-new replacement injector. As for injector servicing intervals, I’d be guided by what Volkswagen says in its factory service schedule." + }, + { + "question": "Nissan Navara 2010: Why is the engine light coming on?", + "answer": "There are literally dozens of things that can make a check-engine light illuminate, Kathleen. A faulty sensor, dud component, bad or dirty fuel, a vacuum leak, you name it, even the smallest glitch can cause the dreaded check-engine light to ruin your day.The best advice is to take the car back to the workshop that serviced it and ask if, perhaps, the mechanic forgot to tighten or reset something properly. An interrogation by the workshop’s computer should throw up any fault codes present and from there, the workshop should be able to figure out the actual problem. It could be a coincidence, but, equally, it could be a simple thing the workshop has overlooked or forgotten to reset during the service." + }, + { + "question": "What are the Honda Pilot dimensions?", + "answer": "The US market Honda Pilot dimensions reflect the fact that this is, in some configurations, an eight-seater vehicle. The Pilot has a length of 4991mm, a height of 1793mm, width of 1996mm and a wheelbase of 2819mm." + }, + { + "question": "What are the Ford Galaxy dimensions?", + "answer": "The Ford Galaxy dimensions stamp the vehicle as a full-sized people-mover, bigger than many of its peers. The dimensions are: Length 4848mm; width 1916mm; height 1747mm; wheelbase 2850mm." + }, + { + "question": "What are the Fuso Canter dimensions?", + "answer": "The basic Fuso Canter dimensions are the same across the range, but variations to all the following dimensions will occur depending on what rear axle and cargo-body is fitted. So, the basic dimensions are: Height (at cabin) 2110mm; width 1869mm; length 4985mm; wheelbase 2800mm." + }, + { + "question": "What is the Dodge Durango towing capacity?", + "answer": "The 2020 Dodge Durango towing capacity varies according to which engine is fitted. The 3.6-litre V6 can legally tow 2912kg, the 5.7-litre V8 can handle 3356kg and the biggest engine, the 6.4-litre V8 has a towing limit of 3946kg." + }, + { + "question": "What is the Ford Expedition towing capacity?", + "answer": "In standard form the 2020 Ford Expedition towing capacity is 2993kg (apart from the base-model 4X4 version which can tow slightly less 2948kg). But if you option up the factory heavy-duty towing package consisting of an electronic limited-slip differential, larger capacity radiator and an integrated brake-controller, the towing limit jumps to anything from 4082 to 4218kg (depending on driveline and specification level)." + }, + { + "question": "What is the Nissan Frontier towing capacity?", + "answer": "Are you sitting comfortably? Good, because this gets complex, with the manufacturer listing a huge range of variations of its 2020 Nissan Frontier towing capacity, depending on the body style, engine and transmission fitted. It breaks down like this:Frontier S: King Cab manual – 1724kg; King Cab auto – 1719kg; Crew Cab 4X2 manual – 3012kg; Crew Cab 4X2 auto – 3003kg; Crew Cab 4X4 – 2889kg.Frontier SV: King Cab 4-cyl manual – 1728kg; King Cab 4-cyl auto – 1719kg; King Cab V6 2WD – 3048kg; King Cab V6 4X4 – 2952kg; Crew Cab 4X2 – 3012kg; Crew Cab long-bed 4X2 – 2948kg; Crew Cab long-bed 4X4 – 2835kg.Frontier Desert Runner: King Cab – 3035kg; Crew Cab – 3003kg.Frontier Pro-4X: Crew Cab manual – 2867kg; Crew Cab auto – 2853; King Cab – 2926kg.Frontier SL: Crew Cab 4X2 – 2939kg; Crew Cab 4X4 – 2830kg." + }, + { + "question": "What is the Honda Ridgeline towing capacity?", + "answer": "The Honda Ridgeline towing capacity depends on the layout of its driveline. Front-wheel-drive models can tow a braked trailer of 1600kg, while the all-wheel-drive Ridgeline can legally tow (in the US where it’s sold) 2270kg." + }, + { + "question": "What is the Toyota Highlander towing capacity?", + "answer": "To maximise the Toyota Highlander’s towing capacity, you need to option the 3.5-litre V6 engine and specify the optional towing package. At that point, you can use the Highlander to tow a braked trailer of 2270kg. Interestingly, even the Hybrid version of the Highlander is rated to tow 1600kg, something that not all manufacturers will allow in their hybrid models. The anomaly with the Highlander, though, is that the two highest-spec models trim-wise aren’t offered with a factory tow-bar option as this would interfere with the automatic tailgate triggering sensors that live just under the rear of the car…right where the tow-bar would be bolted." + }, + { + "question": "What is the Honda Pilot towing capacity?", + "answer": "In the North American market, the Honda Pilot towing capacity is 1600kg in the case of the two-wheel-drive version. If you buy the more expensive all-wheel-drive model, the towing capacity increases to 2270kg." + }, + { + "question": "What is the Toyota Tacoma towing capacity?", + "answer": "The MY2020 Toyota Tacoma towing capacity is listed by the manufacturer as 6400kg. That’s been made possible by Toyota fitting V6 versions of the Tacoma with an engine, transmission and power-steering coolers as well as a larger, 130-amp alternator." + }, + { + "question": "What is the Ford F450 towing capacity?", + "answer": "The Ford F450 towing capacity is often quoted as 14.1 tonnes. But this is a little misleading, as that is only allowable when the vehicle is fitted with a fifth-wheel or gooseneck towing arrangement. In the case of a conventional tow-bar arrangement, the F450 is limited to a braked trailer of 9.6 tonnes, still plenty for most jobs." + }, + { + "question": "What is the Ford F650 towing capacity?", + "answer": "Although it hasn’t been imported to Australia, the latest towing specifications on the MY2021 Ford F650 towing capacity make for amazing reading. Depending on what engine and chassis configuration you’re dealing with (and there are many permutations) the F650’s towing limit for a braked load starts at 10 tonnes and goes all the way to a massive 17 tonnes." + }, + { + "question": "What is the Dodge RAM Towing Capacity?", + "answer": "In Australian-specification versions of the big American, the Dodge Ram towing capacity starts at 4500kg for the Ram 1500. From there it goes up to a staggering 6942kg (braked) for the Ram 2500 before dropping back slightly to 6171kg for the Ram 3500. That’s because the latter vehicle itself is heavier to start with. In fact, some versions of the Ram 3500 require a truck-driver’s license to operate them in Australia." + }, + { + "question": "What are the most common Nissan Stagea problems? I am interested in purchasing a Stagea but want to find out if there are any reoccurring issues that I should know about?", + "answer": "Although never imported to Australia by Nissan, enough Stageas have been privately imported for us to have a decent grip on what goes wrong with them. By far the most serious Nissan Stagea problems start with turbocharger failure. On M35 versions of the car with the 2.5-litre V6 turbocharged engine, the oil feed line to the turbocharger is very narrow at about 1mm. In some cases (more usually with cars that have not been serviced correctly) this oil feed can block, causing the turbocharger to run without oil and destroying it. Some owners have worked out a modification to the oil line, and this seems to do the job. Check to see whether this modification has been carried out.Other than that, it pays to remember that the Stagea is a relatively heavy and complex car in all-wheel-drive form. So make sure that the suspension and driveline is in good condition as repairs can be very expensive. Tyre and brake wear can also be high in these vehicles." + }, + { + "question": "What are the most common Mitsubishi FTO problems? I am looking to buy a Mitsubishi FTO but would like to know if they are considered to be a reliable car?", + "answer": "Mitsubishi FTO problems seem to be mainly concerned with the engine’s tappets which can get noisy over time. These are small components in the valve-train that determine the amount of valve clearance (or lash). If the lash becomes too great, the engine will start to sound noisy with a persistent ticking noise that will be worse on start-up.The problem will surface earlier on cars that have a poor service record as skipped oil changes will accelerate wear in their components. It’s not an especially simple job to adjust the tappets, and many workshops advise to have them replaced rather than adjusted.We’ve also heard of a few automatic gearbox problems, and these can range from faulty sensors requiring replacement, right up to complete gearbox failure. Again, the car’s service record will be a good indicator of its changes of survival into the future.Beyond that, the same caveats apply to all performance cars of a certain age: Poor crash damage repairs and electrical glitches that are more annoying than anything else." + }, + { + "question": "Would you consider the MG RV8 a reliable car and are there any common MG RV8 problems that I should be aware of?", + "answer": "While it’s tempting to think of the early-90s Rover MG RV8 as a re-hash of the old MGB, in reality, just five per cent or so of parts were interchangeable with the original Brit roadster. But even though it was a stronger car, it was heavier and the 3.9-litre River V8 was not without its problems. So what are the main MG RV8 problems?For a start, it was a relatively powerful, relatively heavy car for such a small package, so the suspension and brake components copped a hard time. As such, they can wear quickly and that will have a huge effect on how the car drives. That wasn’t helped one bit by the fact that about three-quarters of production found its way to Japan with notorious Tokyo traffic to deal with.The V8 engine was fundamentally okay, but watch out for corroded radiators and cylinder heads if the correct coolant has not been used throughout the car’s life. A service record is crucial in this case. The design might have bene modernised but the folding roof was straight out of the 60s, meaning it was prone to leaking. Make sure the carpets are dry and the car doesn’t smell musty. Check, too, for rust in every panel. Even the windscreen frame can rust.Overall, the RV8 is a specialist car for a specialist buyer. It won’t be as reliable or durable as a modern hatchback. It has its own appeal, but unless you know what you’re doing, it’s difficult to recommend as a sound buy." + }, + { + "question": "What are the most common Rolls Royce Silver Spirit problems?", + "answer": "Because it’s a big, heavy, expensive, complex car, Rolls Royce Silver Spirit problems usually only come in one size. These really are second-hand cars for those who know precisely what they’re letting themselves in for, and even then, are not for the faint-hearted.Start any inspection inside and pay attention to how the car looks overall. Often, cars like this lose retained value to the point at which a service costs more than the car itself is actually worth. When that happens, they get bought by speculators and go downhill fast. So make sure the interior isn’t tatty and check every single switch, button and lever (and there are lots of them) for correct operation. Just rebuilding the climate-control system in a Silver Spirit could cost more than a good hatchback is to buy.Mechanically, there’s lots to watch out for too. Don’t forget, thee are older cars now, so the engine and driveline could easily be showing signs of wear. Any smoke from the exhaust or noises from under the bonnet are bad news. So is a car that won’t select gears quickly and smoothly. The Rolls Royce uses a convoluted (and, frankly, arcane) braking system that relies on hydraulic accumulators. If these are anything short of spot on, the car could be a death-trap.Big heavy cars are also hard on tyres (and the Spirit is very sensitive to having the correct tyres fitted) and suspension components. Suspension bushes die early and the shock absorbers are expensive to replace (and require a special service tool to remove the front units). The bottom line is that this is a vehicle for the experts out there who will be able to deal with the problems when – and not if – they occur." + }, + { + "question": "What are the most common Nissan Terrano problems/issues that a potential buyer should be aware of?", + "answer": "Nissan Terrano II problems are often related to poor running or rough idling. This can usually be traced back to the MAF (Mass Air Flow) sensor which `reads’ the amount of air going into the engine and passes that information on to the engine’s computer. Some poor running or difficult starting is also often blamed on the fuel pump or injector pump problems, but is often the fault of the fuel lines which can leak and allow air to enter the fuel system.Difficulty in selecting gears in the manual gearbox version often means a worn out transmission, while a humming or whining noise at speed can point to worn wheel bearings. The turbocharger on the Terrano II is also a wearing part and poor performance or a whistling noise under load suggest wear in this area." + }, + { + "question": "What family car should I buy?", + "answer": "Aussie families love SUVs and, given your circumstances, you’d be buying an SUV for the right reasons, most notably easy access to the child-restraints in the back seat. That means the Tucson, Sportage and CX-5 make sense, while the Skoda, with its conventional wagon body and lower ride height might make this process a little tougher. The Skoda’s dual-clutch transmission also remains to provide anxiety for some owners and it represents the biggest potential common problem among the group of vehicles you’ve listed.As far as general reliability goes, there was a time when the Japanese makes (in this case Mazda) were regarded more highly than the South Korean brands (Kia and Hyundai) but that’s absolutely no longer the case. And when it comes to the Kia Sportage, a 2018-built car will still have three or four years of factory warranty left to run. That would be enough to sway many buyers and is definitely worth taking into account." + }, + { + "question": "Honda HR-V 2019: Why does the radio cut out when I use the sat nav?", + "answer": "It doesn’t sound right to me that simply having the navigation turned on would preclude listening to the radio as well. The navigation will certainly cut across the radio when it needs to deliver the next direction, but beyond that it should just work away in the background. If that’s not the case, I’d say you have a problem within the system.My insiders at Honda tell me that the MY2021 HR-V (released last month) has an upgraded entertainment system that has been developed in response to customer input and is said to be a better all-round device with greater connectivity. At this stage, there’s no word on whether the system will be able to be retro-fitted to your model Honda, but there’s a chance that it might be. A chat with your dealer sounds in order." + }, + { + "question": "Mitsubishi Lancer 2010: Are there any known problems?", + "answer": "That price sound about right for a manual Lancer with those kilometres on board. If anything, it’s probably a little on the bargain side. A lot of cars need a windscreen to gain a roadworthy certificate, so that’s no big deal and, provided the car is in good condition generally, it sounds like a decent buy.Common problems with this model often involved the electrical systems, so make sure all the lights and gadgets in the car work properly. Manual lancers also had the odd problem with a gearshift that could become disconnected from the gearbox itself. If that has happened, you’d definitely know about it as you wouldn’t be able to select gears. It’s not a huge fix if it does happen.Other relatively common faults in this model included a faulty ABS module that needed to be replaced and this can be a big expense. Oil leaks from the front of the engine are also an issue (particularly for a roadworthy inspection). And don’t keep the ignition key in the same pocket as your phone; stray signals can wipe the key’s memory and leave you stranded." + }, + { + "question": "Ford Territory 2010: Variety of electrical issues", + "answer": "As well as a fix, I’d also be looking for a new auto electrician, Troy. Every one of these problems can, I reckon, be traced back to the car’s body computer, a component that Ford had all sorts of trouble with in its Australian made cars over the years. It’s a well known problem, can be an intermittent one and will definitely produce the glitches you’re seeing. A new body computer can also often mean a new key which has to be electronically coded to the computer before anything will work again." + }, + { + "question": "Mitsubishi Pajero Sport 2019: The steering wheel column disconnected into two parts", + "answer": "I’ve heard of a few Mitsubishis whose owners have experience creaks or knocks coming from the steering column, but yours is the first one I’ve heard of where the column has actually separated. The fact that it happened on the move is crazy and makes me wonder whether it was a one-off or whether this could develop into a trend. Like all modern vehicles, the Pajero Sport uses a collapsible steering column which is designed to collapse in a crash to avoid protruding any further into the cabin. Perhaps it’s this joint that has failed, but I really can’t say without looking at the vehicle.Whether Mitsubishi will offer you your money back will probably be dependent on a few things, including whether the vehicle has been modified in any way and whether it believes those changes may have contributed to the failure.As well as contacting the dealer – which you clearly have – the other piece of advice would be to contact Mitsubishi Australia’s Customer Service Department on 1300 131211 immediately and get the ball rolling towards a resolution." + }, + { + "question": "Kia Seltos 2021: Will it come with AWD standard?", + "answer": "My Kia insiders tell me that Kia is likely to retain its current mix of two and four-wheel-drive options for the Seltos into the future. It may well be true that only the base-model will get two-wheel-drive in some markets, but here, I am told, a greater mix of price points is the aim, meaning that you’ll still have plenty of choice.As for an LX-badged model, that’s a real left-field one. Kia’s badging structure in Australia generally follows the S, Sport, Sport Plus and GT (for turbocharged models) so even if there was a new LX badge to emerge, I have no idea where that would fit into the range. Neither does Kia Australia (because I checked with head office). Even then, it would be likely that a new badge or naming policy would be introduced for a new model or at least a facelift of the current car, but since the Seltos is only about 12 months old here, that isn’t due to happen for some time. Perhaps the LX is a model in, say, the US market. Always check the country of origin when using websites to research." + }, + { + "question": "Holden Colorado 2011: Problems with the crankshaft", + "answer": "It’s very difficult to diagnose problems over the phone, just as it is via this website. But, I’d be taking the vehicle straight back to the mechanic in question, because whatever is wrong is going to be fairly major.In the majority of cases, an engine with a broken crankshaft won’t run. In fact, it won’t even turn over. Sometimes, it will still run, though, and the symptoms you’ve described are spot on for that. Either way, a broken crankshaft is one example of what’s called catastrophic failure and a new crankshaft (at the very least) is the usual result.But those same symptoms can also be the result of a loose harmonic balancer. And here’s the clue: The harmonic balancer has to be removed to replace the front crankshaft seal (which was done the day before the problems started). If the balancer is not reinstalled correctly, it can start to wobble, tear up the new seal and make all sorts of noises and vibrations. The bad news is that often, the wobbling balancer destroys the end (called the snout) of the crankshaft in the process, so even though the crank is not broken or snapped per se, it may still need to be replaced. It does seem like a fantastic coincidence that the balancer started wobbling the day after it was removed and refitted. That said, if the crankshaft has failed, then a coincidence is precisely what it might be." + }, + { + "question": "Holden Astra GTC 2015: Why is my car coughing dark smoke?", + "answer": "It sounds like you’re dealing with a fuel-air mixture issue when the engine is started from dead cold. If the mixture is too rich – which would be my suspicion – then black smoke is often a consequence.A coolant temperature sensor should be telling the engine’s on-board computer what the temperature of the engine is, so that the computer can then tell the injectors how much fuel to inject into each cylinder. A dud sensor can cause the computer to inject too much fuel, and there’s the source of your black smoke. As the engine warms up, the sensor starts sending the correct signal to the computer and the smoke stops.Of course, it’s not always that simple and you could also be looking at a blocked air filter, a blockage in the air intake system, worn fuel injectors and plenty more. Even a stuck or jammed thermostat can cause an engine to run poorly and blow black smoke if it can’t maintain the engine at the correct temperature. Old or stale fuel in the tank can also cause these symptoms. The fact that your car is not showing any fault codes suggests that perhaps you’re looking at one of these old-school problems." + }, + { + "question": "Holden Colorado 2013: What are the known issues for this model?", + "answer": "As with any four-wheel-drive that is approaching middle-age, you need to treat every Colorado on its individual merits. How has it been driven? Has it been used as a work truck? Has it spent every weekend off-road?Beyond that, the Colorado is subject to the same concerns that challenge all owners of modern, common-rail diesel engines. Those start with the soot filter which can clog up and require manual cleaning. The solution is to make sure you do at least one decent freeway journey every three or four weeks as a means of allowing the filter to regenerate as it’s supposed to.The other thing that catches many owners out is a build up of black gunge in the engine’s inlet tract. The black ooze is a combination of oil mist from the crankcase ventilation system and soot from the exhaust (a modern engine consumes a proportion of its own exhaust gasses as an emissions-reduction measure). When these two compounds mix, the black, sticky murk is the result. If it’s bad enough it can trigger a check-engine light on the dash and can lead to poor running and fuel economy. Left long enough, the whole intake system will need to be removed and manually cleaned. An aftermarket oil separator stops this is it traps the oil mist before it can enter the engine and is a good addition to these vehicles." + }, + { + "question": "Subaru Forester 2017: How much can this car tow?", + "answer": "This is a classic case of the dangers of researching through websites you don’t know and can’t trust. The 1500-pound limit is probably from a North American website and since different markets sometimes have very different vehicle specifications (even though they’re sold under the same badge) taking such info at face value is a risky business.Many websites simply have no idea of the facts of a particular matter, so it’s important to stick with sites like this one with a proper policy on accuracy and one that employs proper motoring journalists rather than operating as a fan site.Meantime, here are the facts on towing limits for a Subaru Forester: The 2017 Forester can tow a braked trailer up to 1500kg in weight for all models that use the petrol engine (either 2.0 or 2.5 litres) and require standard ULP. The diesel Forester and versions that use the higher-grade two-litre petrol (which required Premium ULP) can tow 1800kg. That didn’t change for the 2018 model-year, so no reduction in towing capacity exists between the two years." + }, + { + "question": "Holden Cruze 2011: Radio in a constant boot-loop", + "answer": "I believe that General Motors in the US did, in fact, issue a technical service bulletin (like a recall, but not a safety related issue) for a batch of Cruzes with dud negative battery terminals. Apparently, the cables were poorly made and could, over time, stop conducting electrons to the point where major systems, including the radio, could go to lunch. But it sounds like you’ve already replaced that component. The thing is, if the cable was replaced with one from the same batch, it could conceivably also give problems. The fact that your radio worked for some months before going on the fritz again, makes me wonder if that’s not the case here.If the unit itself is at fault, you’re either stuck with finding a specialist who can repair it or replacing it. The good news is that you don’t have to buy a genuine Holden replacement. There are oodles of aftermarket replacement units out there that cost a fraction of the $2000 you’ve been quoted and can upgrade the Cruze to include Bluetooth connectivity, Android and Apple CarPlay and even add a reversing camera for extra safety. That’s the way I’d be going. Especially since Holden is very unlikely to cover the cost of a replacement unit in a car almost a decade old." + }, + { + "question": "Best small hatch under $30,000?", + "answer": "The Mazda 2 is a great choice. It has always been towards the front of the small hatchbacks when it comes to safety and is definitely one of the better littlies to actually drive, too.Mazda facelifted the 2 in 2017 and took the opportunity to add blind-spot monitoring and rear-cross traffic alert to the vehicle at that point in time. The catch is that the safety tech was only standard on the more expensive models and both the Neo and Maxx versions missed out. You could option that package when you ordered a Neo or Maxx, but it cost extra, and some people didn’t see the value in it.So, if you’re shopping for a second-hand Mazda 2 Neo or Maxx, make sure you check carefully that the options you want are fitted. If you’re buying brand-new, no problem, because the most recent upgrade to the 2 saw rear-cross traffic alert and blind-sport monitoring become standard across the range. Lane-departure warning and lane-keep assist also became standard at that time. Significantly, autonomous emergency braking was standard on all Mazda 2s built after the 2017 facelift, making the car a very safe package.As for alternatives, the world is your oyster with $30,000 in your pocket. There are lots of really good, safe cars out there in that price bracket, but, again, the Mazda 2 should definitely be on your short-list." + }, + { + "question": "Ford Ranger 2019: The gearbox is not engaging", + "answer": "I’ve heard of a couple problems with the ten-speed automatic in these Rangers; problems that could produce the problems you’ve noted.From what I can gather through the trade, there has been a dealer bulletin regarding failures of and problems with the transmission’s torque converter. Without a functioning torque converter, it’s entirely possible that you could have experienced exactly the symptoms you’ve mentioned. The fact that the computer hasn’t logged a relevant code is a bit of a puzzle, but stranger things have happened. Apparently, there was a manufacturing problem with a batch of transmissions (some of which were sold in Australia) and that problem caused torque-converter failure.The other problem my insiders have identified involves the front oil pump for the transmission. Again, without this functioning, the transmission lacks the oil pressure it needs to engage and provide drive. Like the torque converters, it seems there was a bad batch of oil pumps made with too much hardening applied to the teeth, which made them brittle and prone to breaking.I’m tipping the dealership will have a pretty good idea of what’s going on and that it will involve either the oil pump or the torque converter. At least your vehicle is still under factory warranty." + }, + { + "question": "Holden Captiva 2007: Why is the engine smoking?", + "answer": "As a rule of thumb, white smoke from a diesel engine suggests the fuel is not burning properly. If your engine only blew smoke when you first started it up each morning, I’d suggest the glow-plugs weren’t working properly and heating up the combustion chambers to gain a complete burn of the fuel.But since it’s blowing smoke all the time, I think you could be looking at a fuel-injection problem. The injectors themselves could be bad (and it only takes one dud to make gales of smoke) or the system is mis-timed and not injecting the fuel precisely when it should be. These engines self-analyse themselves as you drive and it seems the car knows it has a problem, because it has turned on the check-engine light as a warning to you that something is amiss. Your first move should be to have the injectors checked as well as the injection timing" + }, + { + "question": "Mitsubishi Pajero 2002: Is 324,000kms too many?", + "answer": "Engines are amazing things, Renee. Neglected, they can fall to bits in a surprisingly short space of time. But treat them properly with the correct preventative maintenance and you’d be surprised how far they’ll go before they wear out.What you haven’t told me is whether your vehicle is diesel or petrol powered. That said, both the diesel and petrol engines fitted to this model Pajero are well regarded in the trade and capable of going the distance if, as you claim, the servicing has been by the book. Over the distance you’ve quoted, I’d expect the diesel to have needed possibly a new turbocharger and definitely new fuel-injectors, while the petrol V6 can cover this distance without any major work.But while the engine might, indeed, have lots of life left in it, what about all the other components? The brake rotors, shock absorbers, transmission and many other intrinsic parts of the vehicle wear out, too. So, just because the engine is fit and healthy, doesn’t mean the rest of the car will be so tip-top and ready for another 300,000km." + }, + { + "question": "Mitsubishi Triton 2000: Problems putting it in reverse", + "answer": "There are three (generally speaking) things that can be causing this problem, Mark. You could have a problem with the clutch, the gear selectors or something internal in the gearbox itself. A worn or collapsed bearing or mangled gear cluster could cause this, but I’d expect other symptoms like horrendous noises and the refusal to select some gears at all, not just randomly. If you’re lucky, the cause could a simple mal-adjustment of the selector mechanism.Meanwhile, you’ve told me you don’t think there’s anything wrong with the clutch but, to be honest, I’ve seen these same symptoms before on cars with worn out clutches. Sometimes the actuating fingers of the clutch break, other times there’s just too much wear for the clutch to function properly. Sometimes it’s as simple as a leak from the clutch’s hydraulic system or a stretched clutch cable. But either way, clutch problems can certainly cause this sort of grief.Reverse can be hard to select because the clutch is not disengaging fully, so try this experiment: Turn the engine off and try to engage reverse. If it goes in easily every time and only baulks when the engine is running, that’s a classic case of a dying clutch." + }, + { + "question": "Ford Territory 2013: ICC unit is not working", + "answer": "Modern cars are really susceptible to power `spikes’ when the battery is being reconnected. Often, these power surges can damage electronic equipment and perhaps that’s what’s happened to the unit in your Territory.If that’s the case, the unit will need to be removed and repaired by a specialist. The worst-case scenario may involve an entire replacement ICC. It could also be that the ICC requires a code to re-boot it after being disconnected from a power source. If that’s the case, a visit to a Ford dealership might be all that is required." + }, + { + "question": "Ford Ranger: Can I flat-tow the Australian model?", + "answer": "I have some not-so-good news for you, David. The US-spec Ranger has a driveline that allows the transfer-case to be placed in neutral-2WD. Australian Rangers don’t. And it’s really that simple.Flat-towing an Aussie Ranger would mean that the automatic transmission would be spinning internally without lubrication. That’s because the oil pump that lubricates the transmission only operates when the car’s engine is running.Modern four-wheel-drive tech has all but eliminated the neutral position in the transfer-case, so the vast majority of vehicles are in the same boat. Technically, you could flat-tow a vehicle with a manual transmission (because the gearbox is splash-lubricated, not pump-lubricated) but my contacts at Ford tell me that you’d void your new-car warranty in the process in the Ranger’s case.So what are your flat-towing options? Something like a Jeep Wrangler or Suzuki Jimny might be okay (but I’d check with the manufacturer first) or find something older with an old-school transfer-case set-up that allows for a neutral position." + }, + { + "question": "Mitsubishi Triton 2016 or Isuzu D-Max 2015: Which one should I buy?", + "answer": "The D-Max is pretty well regarded in the trade for its ability to go the distance, but modern, common-rail diesel technology has shown that a vehicle with fewer kilometres is usually a better bet than one with more. Although they do an amazing job in terms of power, torque, towing and fuel economy, today’s turbo-diesels are pretty highly strung in some ways and really need their maintenance. And the older they get, the more attention they seem to need in terms of new injectors, filters and pumps.A D-Max with those kilometres might be ready for a pretty big (and expensive) service, too, so make sure your first trip in it isn’t going to be to a workshop. Ultimately, price, condition and service history should steer your decision as they should in any second-hand vehicle purchase. I’d take a vehicle with 150,000km with a full service history over a 60,000km one with no service records." + }, + { + "question": "Holden Vectra 2000: Why is it cutting out?", + "answer": "I’d love to know what a “certain distance” is. That would give me a much better chance of offering a sensible answer. If we’re talking 100km before the car loses drive, I’d be thinking that it’s something electrical perhaps or something to do with the on-board computer.But if the loss of drive happens within the first 10 kilometres or so of each drive, then I’d be suspecting the transmission itself. Have you checked the level of the transmission fluid? Too much or not enough fluid in the gearbox can cause it to run hot enough to lose drive. Perhaps it’s the transmission cooler not behaving properly and maintaining things at the correct temperature.Automatic gearboxes hate high temperatures and if you continue to drive it like this, there’s a good chance you’ll cook something." + }, + { + "question": "Holden Colorado 2009 - 2012: What are the servicing intervals?", + "answer": "The recommended service interval for this vehicle is every 10,000km. Roughly speaking, every second service is a bit more involved, so that suggests it’s more of a `major’ service. Either way, skipped services on a vehicle like this will be false economy in the longer term.On the timing belt front, there’s good news and bad. The good news is that both the turbo-diesel and petrol V6 versions of the Colorado both use timing chains, so there’s no need to change a timing belt. The bad news is that the petrol version uses the Alloytech V6 which is renowned for its ability to stretch its own timing chain to the point where it needs costly replacement. This is a known fault with this engine." + }, + { + "question": "Holden Commodore 2002: Engine misfiring", + "answer": "A problem like this could be caused by any number of things, James. Electronically interrogating the on-board computer is a wise first step, as the error codes that will result will possibly lead you straight to the offending component.In cars like yours with electronic fuel-injection and engine management, there’s an array of sensors that need to send the correct signal to the car’s on-bord brain for everything to function properly. Replacing these sensors one by one until you fix the problem is a very time and cash consuming way of proceeding. Have the car scanned instead and see what fault codes show up.Meantime, if I had to venture a guess, I’s say the problem sounds ignition related. An engine will often idle properly with no load on it, but when you select a gear, there’s suddenly load applied and, if the ignition system is not spot on, the engine can suddenly do all sorts of crazy things, including dropping cylinders. The other thing that occurs to me is that your battery might be low on charge. Injected engines absolutely do not like a lack of volts." + }, + { + "question": "Ford Territory 2006: Bowser keeps clicking off when I fill up with petrol", + "answer": "A lot of cars seem to suffer from this. The fuel seems to back-up in the filler neck, and that’s what causes the bowser to click off (as a safety measure, to prevent fuel being sprayed around the forecourt). There are three things that seem to help with this.The first is to place the bowser nozzle half way into the car’s fuel neck. Pushing it all the way in will often make the problem worse, and only half poking it in seems to have the effect of allowing the car to swallow the fuel faster without it backing up. The second thing to try is to insert the nozzle and then rotate it 90-degrees to one side or the other. Again, this seems to re-align the nozzle in the filler neck and can help. The third trick is to pull the trigger on the nozzle only part way. That slows the fuel flow down a little, but if it prevents the bowser continually clicking off, it’s still faster." + }, + { + "question": "Opel Astra 2011: Are there any known problems?", + "answer": "I have a question for you, David: Is the car a private import form Britain? I ask because you’ve quoted the distance covered in miles and the Opel Astra wasn’t sold in Australia until September 2012, while you say the car in question is a 2011 model.In any case, the Astra we got in 2012 was an interesting car and one that drove pretty well, but it wasn’t really suited to Australian conditions. Plenty of them suffered failures of the water pump which, in our climate, soon led to overheating engines. The 1.4-litre turbocharged petrol engine was also a bit underdone power-wise and the turbo system could develop leaks. There was also a big problem with manual transmission failures, the first sign of which is a whining noise coming form the gearbox. Oh, and the car was also involved in the Takata air-bag fiasco.The whole idea of introducing the Opel brand to Australia turned out to be a huge flop for General Motors and the whole thing crashed and burned after just a little over 12 months." + }, + { + "question": "Mazda 3 2007-2018: What size boot to the sedan and hatch have?", + "answer": "Despite the Mazda 3 growing in size over the years (and gaining about 100kg depending on the model and specification) the boot size hasn’t improved in the 11 years between the models you’ve asked about.The 2007 Mazda 3 sedan had a boot measuring 416 litres, while its 2018 opposite number could fit eight litres less with a total of 408 litres. The 2018 hatchback had even less luggage capacity with just 308 litres.As an aside, when comparing boot sizes, it’s important to know the exact method the manufacturer has used to arrive at the figure in the brochure. There are different methods and they have a huge effect on the outcome. Presumably, Mazda hasn’t changed its measurement method over the years, so the comparison in this case stands." + }, + { + "question": "Mitsubishi Triton 2008: Central locking issues", + "answer": "A lot of cars don’t like having a battery that is low on charge or being jump-started. Either of these things can cause the body computer or even the main ECU to start playing up. My guess in this case would be the body-computer which controls the dashboard functions and things like the central locking system.Before you rush out and pay a mechanic to look at the vehicle, there are a couple of things to try. The first is to take the remote-control for the central locking and hold the button down for at least 30 seconds. Sometimes this is enough to reset the computer and return the vehicle to normal.If that doesn’t work, get the engine up to temperature, shut it down and carefully disconnect the battery. Leave it that way for at least 30 minutes, reconnect the battery and see if that has produced a reset. You might find the car will run a bit roughly (mainly at idle) at first until the reset computer relearns a few parameters, so be careful on the first drive after trying any of this." + }, + { + "question": "Holden Captiva 2015: Amber light on the dashboard", + "answer": "If you’re referring to the little light in the shape of an engine, or a `check-engine’ light, then you have at least one problem that the computer is identifying and warning you about. It’s the vehicle’s way of letting you know that something needs to be attended to.But what exactly? Well, the best way to find out what’s wrong is to have the vehicle scanned electronically, at which point the computer should give up all the car’s dirty little secrets. Sometimes the fix will be very simple, at other times it can be a result of a major system failures. Either way, it needs to be checked before the damage becomes more extensive and/or the car becomes unroadworthy." + }, + { + "question": "Mitsubishi Triton 1999: What problems should I look out for?", + "answer": "The book price for such a vehicle is really anywhere from $2000 to $4000. Exceptionally well-kept, low-kilometre examples will bring more, tatty ex-work trucks might even be worth less than the lower of those numbers. A quarter of a million kilometres is not ‘just around the block’ either, so you really need to take each example on its individual merits when shopping for something as old as this.The engines, both the diesel and petrol V6, in this model Triton are both capable of long lives provided they’ve been serviced properly, but there’s the next catch. As cars and utes become less and less valuable, they tend to get serviced more and more infrequently.Problems you could encounter will run from everything from worn out suspension to rusty bodies, smoky engines, tired gearboxes, shredded interiors and everything else. In fact, if it can go wrong on a vehicle, then it’ll probably go wrong on an old, very second-hand work ute. You might also find that getting it up to a roadworthy condition will cost more than the vehicle itself is worth. At which point, something newer and slightly more expensive might start to look pretty good." + }, + { + "question": "Honda CR-V 2020: Should I buy AWD?", + "answer": "It’s a fact that the top-rung version of a particular make and model will not only get all the luxury and convenience items, it’ll also usually be the first to score new safety tech, too. That’s why CarsGuide gives car-makers a pat on the back when they make new safety gear standard across the whole range. However, that’s the exception rather than the rule here, and most car-makers, including the ones you’ve mentioned have the same policy of loading up the more expensive variants in their line-up.But before you dismiss all-wheel-drive as something you have to pay for to get better safety gear, understand that AWD itself is a safety boost. The extra grip given by driving all four wheels makes a car safer in all conditions, but especially in low-friction conditions. So, if safety is a concern (and it obviously is for you, Mark) then I reckon AWD is for you anyway.Besides which, even though you’ve said you only driver to the snow every now and then, when those times arrive, you’ll be very pleased you paid for AWD." + }, + { + "question": "Renault Koleos 2018: Is wet carpet a common issue?", + "answer": "It’s not something I’ve heard of, to be honest, but there are really only a handful of ways to get wet carpet. The first is that the windscreen or side glass is leaking and allowing water in. The other chance is that there’s a rubber bung or seal missing from the floorpan that is allowing water splashed up under the car to dampen the carpet. I’ve even seen worn or damaged door seals allow rainwater to be sucked into a car on the move.The first thing I’d check would be the condition of the door and window seals and make sure there’s nothing stuck to them. Even a tiny twig or piece of leaf-litter can break the seal and allow water in overnight.If it’s none of those things, then you have to start looking at possibilities such as a leak from the heater matrix. This is a serious hassle as often the whole dashboard has to be removed to replace the matrix. But your car should still be under factory warranty, so I reckon it’s back to the dealership and an in-depth look at what’s going on. Don’t forget, too, that even though the water is pooling in the passenger’s footwell, it could be entering the car elsewhere." + }, + { + "question": "Ford Focus 2004: Can the engine from a 2000 Focus fit in it?", + "answer": "Your question is a bit confusing Geniel, because the Ford Focus wasn’t released in Australia until September 2002. Which is to say, there wouldn’t be any 2000 model-year Focus engines lying around waiting to be fitted to another Focus. However, the original Focus was launched in Europe in 1998 and that car was broadly the same structurally as the version sold right up to 2005 in Australia.The catch, of course, is that the Focus was sold with both a 1.8 and a 2.0-litre engine here, so you’d need to make sure that you were trying to fit exactly the same engine in exactly the same specification to ensure that everything from the fuel lines to the wiring loom and the cooling system to the gearbox matched up and fitted properly.If, by some chance, you’ve found an imported Focus engine, be very wary of fitting that as it may not have the appropriate pollution equipment fitted to be legally registered in Australia. And don’t forget, whenever you swap an engine you need to inform the registration authorities and your insurance company of the new engine number." + }, + { + "question": "Mazda BT-50 2013: Does blanking off the EGR valve harm the engine?", + "answer": "You’ll almost certainly cause the dashboard to present you with a `check engine’ warning light, Brett, as blocking off the Exhaust Gas Recirculation (EGR) valve is an intrinsic part of the vehicle’s emission controls. Having the vehicle go into limp-home mode is a very real possibility as well.But perhaps more financially damaging would be the consequences of being caught driving the vehicle with a blocked-off EGR. The government takes a very dim view of anybody disabling any part of a car’s emission controls and the fines for doing so can be huge.However, I know this is a real issue for many owners of modern turbo-diesels. The problem is that soot from the exhaust gas is mixed with oily fumes from the crankcase and then ingested by the engine as part of keeping emissions down. But the mixture of oil and soot can form a black gunge that can block the intake system. Really, though, blocking the EGR is a fairly clumsy way of getting around this. My advice would be to fit an oil separator which should keep the oily mist from the crankcase ventilation out of the equation." + }, + { + "question": "Mitsubishi Pajero 2010: What problems are there with this model?", + "answer": "The Mitsubishi Pajero is one of the longest running models ever, and was first seen in 2006 in much the same form as today’s version. With that in mind, the vehicle is very much a known quantity and the trade regards the mechanical package highly.As with any off-road oriented machine, the major thing to check is how the vehicle has been used (and abused) in the past. If it’s highly accessorised with winches, mud tyres, bash plates and lifted suspension, you can be fairly sure it’s had a tough life.As the vehicle in question approaches 100,000km, you’ll be up for a new timing belt, as that’s the recommended change interval (some say 90,000km). While you’re in there, the advice is to change the water pump and the various tensioners and pulleys at the same time. It’s a lot easier to do it all in one hit than have to open the front of the engine a second time.On the recall front, the big one to watch is the Takata air-bag fiasco which did affect this model." + }, + { + "question": "Audi A5 2016: Petrol or diesel?", + "answer": "Both the petrol and diesel versions of Audi’s V6 are high-performance units that will provide all the performance you’ll ever need. But for most people buying an A5, there’s really only one that’s the right engine for them and it has nothing to do with reliability.The turbo-diesel V6 is only really happy if you’re regularly using it for longer journeys where the engine gets hot enough to regenerate its soot-filter. This isn’t an Audi-specific thing; it applies across the board to all modern, common-rail diesel engines with soot-filters. For most urban-dwelling Australians, the pattern of vehicle usage doesn’t include those critical long journeys at freeway speeds, and driving around the suburbs for 12 months without a regular gallop on the open road will almost guarantee problems with the diesel’s emissions control systems (including the soot-filter).Which means that for the vast majority of A5 buyers, the petrol V6 is the only way to go. While you will be losing a little fuel economy over the diesel, the petrol V6 is actually a nicer engine to use and live with. It’s faster, smoother and definitely more refined. And you won’t smell like a semi-trailer every time you fill up." + }, + { + "question": "Nissan Navara 2019: Accelerator failure code", + "answer": "This is sounding like one for Consumer Affairs, to be honest. Clearly, the vehicle is not safe to be driven in its current condition (for a variety of reasons) so I think Nissan should come to the party and at least offer you a replacement vehicle until your is fixed. And if your vehicle can’t be fixed, I don’t think the option of a replacement vehicle or a full refund should be out of the question.The factory warranty is there to protect you, but in cases like this where the problems can’t be resolved in a timely manner, the warranty isn’t worth much at all.Check out consumer.vic.gov.au and follow the links to the section on cars. It would also be worth informing your dealership that you’re about to get serious; it might make things happen a bit faster.By the way, PO226 is a generic fault code (not specific to Nissan or this model Navara) and relates to a fault in the range or operation of the throttle-pedal position switch. But your other problems including the Bluetooth and reversing camera failure all point to a bigger electrical problem. Has the vehicle’s body computer been checked?" + }, + { + "question": "Ford Falcon 2003: Leaking coolant and replacing remote locking", + "answer": "If you can’t see coolant on the ground where the car has been parked, you need to start a more thorough investigation. Your car is now 17 years old, so every hose, clip, clamp and junction that carries coolant is a prime suspect to be the cause.The lack of any evidence could mean that the coolant is only disappearing when the engine is running and/or the engine is hot and the coolant is under pressure. So a close check of things with the car up to temperature and idling is a good start. Don’t forget, though, that a running engine has all sorts of belts and fans to get tangled in, and that the coolant – if it is spraying out anywhere – will be scalding hot.The other possibility is something to which Falcons of this era are a bit prone. And that’s a faulty transmission cooler which can fail internally and allow the coolant to escape into the automatic gearbox. At that point, the transmission is usually damaged to the point of needing replacement, so it’s a big deal, but it could explain the mystery disappearance of your coolant.As for the central locking, these functions are handled by the car’s body computer. Again, it’s common with this model Falcon for the computer to start playing up and require replacement. But before you do that, check that the battery in the remote unit hasn’t gone flat. If it’s not that, a trip to an auto electrician is the wise move. But if both the body computer and the transmission need replacing, you might just find that the repairs will cost more than the value of the car itself." + }, + { + "question": "Toyota LandCruiser Prado: What's the difference between the 2018 and 2019 GXL models?", + "answer": "The short answer when it comes to differences between the two is \"not much\". The Prado (or 150-Series in Toyota-speak) has now been on sale in much the same form for more than a decade now. As such, it’s been refreshed and facelift no less than three times, making the ones you’re talking about the Series 4 version.The thing is, the last major refresh was carried out in late 2017, and since the car continued to dominate its market segment, Toyotas hasn’t really seen the need since to carry out any further refinements or make other changes to the specification of the GXL version.So, again, the short answer is that there’s very little to choose a 2019 model over a 2018 car. Both were quite wisely updated in the 2017 re-hash, with the GXL gaining pre-collision warning and autonomous braking, active cruise-control, lane-departure warning, LED lighting and a rear differential lock on automatic versions.The best way to pick which is which is to look at the build-plate in the engine bay as that will give you the definitive answer. Don’t necessarily take the seller’s word for the car’s year of build as the date of first registration is not the same as the build date. Since the trade uses the actual build date when it come to valuing a car, you should too. In fact, that’s the other difference between a 2018 and a 2019 Prado; the price." + }, + { + "question": "Mitsubishi Pajero 2018: Should I use manual mode while towing?", + "answer": "You have a very common-sense approach to this Neil, and I agree with your theory 100 per cent. Towing a heavy load in an overdriven gear – whether it’s a manual or automatic gearbox – is not a great idea. Some gearboxes are obviously stronger than others, but even so, I reckon it’s just a good policy based on the principles of mechanical sympathy.Towing in overdrive places huge stresses on the mechanical components of a gearbox – a piece of equipment that already has its back to the wall with 2.3 tonnes of caravan trying to drag it to a stop – and limiting the load and stresses by sticking with a ratio no higher than direct-drive (1:1) just makes sense. Think of it like your legs when riding a push-bike: Using a higher gear is fine until the driveline starts to load up, such as when climbing a hill (or towing a caravan in your car) at which point you need to shift to a lower gear to avoid your leg muscles exploding.You’re right in suggesting that your car heads for the higher gears in a hurry to reduce fuel consumption, and this is one of those times when the manufacturer has placed the official fuel-consumption number on the windscreen sticker over common-sense. Not that Mitsubishi is the only offender (far from it) but it remains that the engine and gearbox have been calibrated for maximum fuel economy rather than maximum mechanical sympathy.Ands let’s be honest, with a big caravan hitched up behind, no vehicle is going to record brilliant fuel consumption figures, is it?" + }, + { + "question": "Holden Cruze 2011: Fast flashing red light", + "answer": "Car alarms have a really bad habit of draining batteries. Aftermarket ones are the worst, but even the factory alarm can cause a run of flat batteries if it’s not working properly. The faster flashing red light on your dashboard is the clue that something has altered in the alarm or its settings.An auto electrician can be your best friend in these cases. By the way, not all scanners are created equal and some of the cheaper, online versions don’t cover all the functions of a modern car. A Holden workshop will have the proper scanning tools to make a coherent diagnosis." + }, + { + "question": "Hyundai i30 2010: EPS light", + "answer": "It’s tempting to draw the same conclusion as you have, Peter, but it may not be that simple. The fact is, there are numerous reasons a car will throw up a warning light on the dashboard and, in the case of the electrical power-steering in your car that certainly holds true.Also, Hyundai was very clear that the recall for the faulty power-steering only concerned those vehicles built between November 1 2009 and April 30 2010. Your car was built after that date, so it shouldn’t be susceptible to the same problem. However, there is often confusion about build dates, so another way to check whether your car was one of the affected ones is to see if its VIN falls within the list of affected VINs according to Hyundai.For your references, the affected cars all had VINs between: KMHDC81TMAU064300 and KMHDC51TMAU267226.If your car isn’t within those numbers, then the likely cause is something different and a decent workshop should be able to scan the car and discover what is causing the warning light. It could be something really simple." + }, + { + "question": "What SUV should I buy?", + "answer": "The answer all depends on what you call off-road driving, Javed. The Ford Everest, being based on the Ranger, is a very competent off-roader. In fact, it’ll handle anything most owners would ever throw at it, while the Endura is more of a replacement for the Ford Territory. Meaning it has abilities better matched to a trip to the snow, not a true log-jumping, river-fording off-road journey.The Sante Fe is more of the same (as the Endura) that is; a car that can cope with gravel roads and slippery surfaces, but not the rough and tumble of the Aussie bush. So it really comes down to how far off road you need to go. And if the answer is a long way, even if it’s just occasionally, then the Everest is your best choice." + }, + { + "question": "Why doesn't Toyota quote the cost of accessories?", + "answer": "I would suggest it’s called marketing, John. Being able to advertise a low price is a good way to catch the eye of consumers and get them into showrooms in the first place. That’s when a dealer will break the bad news about the cost of options, but by then, many a would-be buyer has become smitten with the vehicle and the deal is as good as done." + }, + { + "question": "Volvo XC60 2019: Why do I already need new brakes?", + "answer": "This is a pretty common complaint from owners of a lot of European makes and models. To maximise braking performance, a lot of manufacturers (including Volvo) use a relatively hard brake pad and a relatively soft brake rotor. With the result that by the time the brake pads are worn enough to be replaced, so too are the rotors (discs).However, the general expectation is that a vehicle should be capable of covering about 60,000km before this work needs to be done, so the 30,000km on your car suggests the brakes work harder than perhaps you think they do.As for the price, I’d assume that to be using genuine Volvo parts. Shopping around and using aftermarket replacement parts could almost halve that quote." + }, + { + "question": "Nissan Patrol 2006: How much is it worth?", + "answer": "That’s an awful lot of money for a 2006 Nissan Patrol, Heather, but there are a couple of mitigating factors. The first is the incredibly low mileage and if there’s a GU Patrol out there with fewer kilometres showing, then I’d be a bit surprised.The second thing in the car’s favour is that it has the mighty 4.8-litre petrol six-cylinder engine which is one of the best towing engines ever made for a passenger vehicle. A Patrol with that engine will always find a buyer even if, at $18,000, it’s right at the top of the price ladder. Then again, given that it represents more or less a brand-new 2006 Patrol (and this model was a cool $80,000 on the road back in the day) maybe $18,000 is a steal. Depends on how you look at it.The only caveat is that it will use lots and lots of fuel and double that amount if you tow a caravan with it." + }, + { + "question": "What is a reliable daily driver and family car?", + "answer": "If daily driving and passenger comfort are priorities, I think you’d be better off with a station-wagon style SUV rather than a dual-cab ute. The latter can be pretty uncomfortable over a distance and the rear seat accommodation, in particular, can be fairly primitive.Your budget gets you into a Toyota Prado from around 2008 to 2012 (the later the year, the more kilometres it will have travelled at your upper price limit) and these will tow 2500kg with a braked trailer. This model was also available as a V6 petrol in case you’re worried about the long-term reliability of modern turbo-diesel engines (which some people most definitely are).A five or six-year-old Nissan Pathfinder is also in your price range and these had a good V6 petrol engine that provides plenty of performance. The CVT transmission puts some people off, though, but the Nissan is still rated to tow 2700kg. The Toyota is definitely the superior off-road machine, however.Unfortunately, any SUV or dual-cab ute within you budget is likely to have travelled at least 100,000km or so, and, in that sense, experience has shown that some modern, common-rail injected diesel engines can be ready for some expensive work at that point." + }, + { + "question": "Mercedes-Benz B-Class 2016: Can I use conventional tyres?", + "answer": "Physically, there’s no problem with switching from run-flat to non run-flat tyres. You might even (almost certainly) find the car rides better than it did on run-flats and the Benz B-Class always had a fairly brittle ride, so any improvement is worthwhile.Yes, you’ll have to arrange some sort of contingency should a flat tyre occur, but you can source a puncture repair kit pretty easily. There are even puncture-repair-in-a-can products (and have been for years) although they’re not always 100 per cent successful. If you’re keen, you could always find a space-saver spare from another model at a wrecking yard. Provided it’s the right diameter and the stud pattern matches, you’re good to go. Don’t forget to include the tools required to change a flat, though.The other thing to do is to replace all four tyres at the same time. Driving around on a mix of run-flats and non run-flats is a bad idea and could give the car some evil handling traits, especially in the wet." + }, + { + "question": "What is the fuel economy like in the 2020 Isuzu D-Max?", + "answer": "The D-Max would be a pretty good choice of vehicle for this task. The three-litre engine is well regarded in the trade and because it’s a little larger (in capacity) than some of its competition, it also has a bit more torque which is great for towing. With a 3.5-tonne towing capacity, it’s also up with the best of them.As far as fuel consumption goes, you need to bear in mind that even though it’s a four-cylinder diesel engine doing the work, you’re actually asking quite a lot of it when you’re towing a caravan at highway speeds. With that in mind, you can forget about the official combined figure of 7.8 litres per 100km. Bank on at least double that and maybe a bit more, especially if the caravan is a bigger one." + }, + { + "question": "Will the Holden Colorado 2020 be discounted?", + "answer": "The degree of discounting Holden will employ will ultimately be determined by how many cars are still sitting at dealerships in the final few weeks running up to the closure of those dealerships. If Holden really can sell all its stocks of Colorados at $51,000 apiece, then that’s what will happen and no further discounting would be likely.It then becomes a question of how patient you can be. If you don’t need the vehicle straight away, then waiting might be a good idea in case the cars are slow to move and Holden slashes the price again to get rid of them. Given that Holden is about to disappear altogether (for good) dealers won’t want to be sitting on any stock as the final hour approaches.I certainly wouldn’t want to be paying anything like full retail price for a Holden, mainly because you’ve identified the one big problem: They’ll drop retained value quicker than a make and model that’s still in business. That’s a bit odd in a way, since the cars will still carry a full factory warranty and parts and service will be readily available, but that’s the way the consumer world works when it come to brands that are set to disappear from the landscape.I’d be afar more inclined to spend the extra few thousand dollars and go for the Isuzu which is more highly regarded by the trade anyway, thanks mainly to its superior engine. The Holden would have to be considerably cheaper than the D-Max to earn my hard-earned cash." + }, + { + "question": "Jeep Grand Cherokee 2015: Blown automatic transmission.", + "answer": "Perhaps a little strangely, the only recall I could find for this model to do with the transmission was one alerting owners to the fact that the unconventional design of the shifter handle could trick them into leaving the vehicle unattended without first selecting Park. But it doesn’t surprise me that you’ve had this failure as this generation of Jeeps has been plagued by all sorts of quality and reliability problems and, therefore, recalls and technical service bulletins (like a recall but not a safety-related issue).I would definitely be tapping Jeep on the shoulder as I don’t believe 85,000km is a reasonable expectation when it comes to the life expectancy of such a major component in a modern vehicle. However, your car is clearly out of warranty, so it could come down to a dog-fight between you and Jeep.I’d like to think that Jeep might meet you half way with the cost of repairs given the youth and full service history of your car, but there are no hard and fast rules here. You could also consider talking to Consumer Affairs over this.The other thing you can do is talk to a transmission specialist as opposed to a Jeep dealer. Chances are, the cost of a replacement or rebuilt transmission from a specialist might be a fair bit less than a dealership can offer. But I’d definitely talk to Jeep head office first." + }, + { + "question": "Why aren't any full-sized SUV's offered in Australia?", + "answer": "Have you thought about something like a Toyota Kluger, Brendan? These are available in two-wheel-drive (so you’re not lugging around an extra set of axles) or all-wheel-drive and, if you look closely, they’re really just an old-fashioned station-wagon with a (fair) bit more ride height. They’re quite large inside and compete with similar vehicles such as the Nissan Pathfinder and Mazda CX-9.The most likely reason we don’t get the big American AWD SUVs comes down to availability of right-hand-drive and the fact that the North Americans favour petrol engines over diesel which, in a vehicle like the ones you’re talking about, would have a huge effect on the weekly fuel bill." + }, + { + "question": "Hyundai Tucson 2016: Backseat belt clipped slipped under seat", + "answer": "Check your owner’s manual, Nick, and you should find the information you’re looking for. If not, there will either be a series of small bolts holding the seat cushion either at its front edge or accessed from behind, in the luggage space. Undo these and the cushion should slide out, allowing you to retrieve the seat-belt buckle. On some Hyundais, the seat cushion is held in place by spring loaded clips which simply need a sharp, upward jerk to free them and allow you to remove the cushion.Or, you may be able to get access to the belt buckle simply by folding the rear seat-back forward. It’s worth a try. If you do need to resort to a mechanic, it won’t be a big job, so shouldn’t cost much at all." + }, + { + "question": "When do new car prices drop?", + "answer": "It would be a brave person to make any sort of predictions based on the Coronavirus. Suffice to say that as consumer confidence falls (and it must be at some kind of 100-year low right now) people tend to keep their powder dry and their cash to themselves. On that basis, I’d imagine you’d be welcomed with open arms (figuratively) at any sort of new-car dealership right now.Whether that will make too much difference on the price of a new vehicle is up to the dealership in question, but if you can afford it, now is probably a very good time to shop for a brand-new car. Assuming lock-down laws allow you to drive it anyway. And don’t presume that the end of the crisis will see the end of cheaper cars; the damage being done to the economy will takes years or even decades to undo." + }, + { + "question": "What is the best ute for towing capabilities?", + "answer": "The 3.5-tonne towing capacity is a relatively recent thing, Alexander. I’m not sure there would be much choice within your price-range that will do the specific job you’re asking of it. Look at something like a 2012 to 2014 base-model Ford Ranger 4X4 with the bigger, 3.2-litre engine. That has the towing capacity you’re after at around the price you’re looking at. Be prepared for it to have covered plenty of kilometres at that price, though." + }, + { + "question": "What are the dimensions of a car measuring?", + "answer": "It all depends on who’s providing the numbers, Richard. Over the years, I’ve seen plenty of car specification sheets that list the overall width including the mirrors, and plenty without the mirrors.These days, it’s much more common to find the width measurement includes the mirrors, purely because an exterior mirror on each side of the car is now a standard fitment. A few decades ago, that wasn’t the case and even a driver’s side mirror was an extra-cost option. That’s why the official width specification of an early car will often ignore the mirrors.Also, don’t confuse the overall width with the vehicle’s track dimensions. The track is the measurement from the centre of each tyre to the centre of its opposite number. Track measurements are rarely the same front to rear, either." + }, + { + "question": "Hyundai ix35 2013: What does it mean for the system to be shutting down?", + "answer": "Cars generally have a set of protocols that shuts down the entertainment and other systems to avoid the car’s battery going flat. If, for example, you were listening to the radio without the engine running, eventually, the car would switch the radio off to maintain the charge in the battery.It’s quite likely that the message you’re seeing is something to do with this process. Why doesn’t it send the message every time? Perhaps it only does so after short runs where the battery isn’t fully recharged after starting the car. Maybe your battery is starting to feel its age. See if you can find a pattern to the message appearing; short runs, cold weather, wet weather, air-conditioning on or off, etc." + }, + { + "question": "Hyundai i30 2011: Why is my car stalling?", + "answer": "This sounds awfully like a sensor problem of some sort. Electronic sensors really do control every aspect of a modern car, from the engine to the dashboard and everything in between. So, it’s conceivable that your problem is the fault of a single sensor that is throwing multiple things out of kilter and causing the problems.But why the engine and dashboard at the same time? Because a car’s computer will often take its cues from a variety of sources. Without a properly functioning dashboard (and the information on road-speed the speedometer supplies to the computer) some engines won’t even run at all. The rough running and hard starting could be another symptom of this.But don’t rule out something simple like a battery or charging system that is not pulling its weight. Low battery voltage can do strange and random things to a modern, electronically-controlled car." + }, + { + "question": "Subaru Forester 2009: Why are the warning lights flashing on the dash?", + "answer": "It’s possible that something has thrown an error code curve-ball at the car, Luke. It’s quite possible that a re-set of the ECU (and you can try it at home by disconnecting the battery for half-an-hour or so and then reconnecting it) will switch the warning lights off and return things to normal.The other alternative is to take the car to a Subaru dealership and have the car scanned to see what fault codes get thrown up. It doesn’t take a huge fault to bring on these symptoms and I’ve even heard of a car driven with a loose fuel cap causing an almost identical problem." + }, + { + "question": "Ford Territory 2015: Rust in boot.", + "answer": "It’s relatively widespread, Steve. In fact, it was enough of a problem for a while there that Ford was actually repairing some cars that were out of warranty. So that would be the first step: Tackle your local Ford dealer and ask the tough questions. A vehicle made in 2015 is too young to be rusty through bad design, but bear in mind that the dealer may not want to know and playing hardball on your part could result in legal costs if you follow it right through. And there’s no guarantee you’d win anyway.There are shortcuts to rust repairs, but they all guarantee that the problem will recur. Fixing rust permanently requires removing all the affected metal, welding in new metal and rust-proofing the end result before repainting.Somehow, moisture was able to enter the skin of the Territory’s tailgate and sit there and, naturally, rust was the end result. The area at the rear of the car around the tail-lights is also susceptible to corrosion. It’s interesting that the Territory had a storage space beneath the boot floor that was designed to accommodate wet bathers and wetsuits after a trip to the beach. Could this be the clue?" + }, + { + "question": "Ford Ranger 2019: Why does my car shudder?", + "answer": "So, going by your description, the engine has only just started before the vehicle rolls downhill to the first intersection. So the engine has only been running for a few seconds, and then only at idle. It’s possible that the transmission pump hasn’t had time to build up enough pressure to fill the accumulators to eliminate any slack in the shifting clutches and bands. Which could, on the odd occasion, produce a clunk when you hit the throttle for the first time on a cold transmission.Honestly, though, this is a problem you see more in older cars with worn transmissions, and I wouldn’t expect it from a 2019 Ranger.But let me ask you a question: Is the vehicle lifted on its suspension? Many Ranger owners opt to raise their cars for greater off-road performance, but this changes the angle of the driveshaft and can cause precisely the shudder you’ve described. The fix is to fit a spacer between the car’s body and the centre-bearing of the driveshaft. That corrects the angle of the driveshaft and stops the shudders." + }, + { + "question": "Why is my Honda failing while driving?", + "answer": "This was a definitely a big deal in the US where I think the figure was more like 600,000-plus Accords being recalled to fix the problem. The symptom is a sudden loss of power-assistance to the steering wheel and, while the car can still be steered (the mechanical link remains intact) it can be quite a surprise when it happens. Steering the car also requires much more effort from the driver and some older or smaller drivers simply may not be able to summon up the required brute strength. That said, adrenalin can do wonderful things!Honda Australia did actually recall a batch of Accords in Australia in March 2011 for power-steering problems, but that was to check and replace a hydraulic power-steering fluid hose that could crack and leak into the engine bay. If the leak was bad enough for long enough, the car could conceivably run out of fluid at which point power assistance would be lost (if the car hadn’t caught fire in the meantime).But since your problem seems to re-set itself when you turn the car off and then back on, I’d say it’s electronic; either the computer, the wiring of the electric assistance motor itself. Taking it to a Honda dealer pronto is definitely the smart thing to do." + }, + { + "question": "Does the Skoda Fabia have any known issues?", + "answer": "As part of the Volkswagen family, Skoda cars suffer from the same reliability cloud hanging over them in terms of transmission and electrical problems. The era of Skoda you’re shopping for was also one of the most problematic for such maladies, too, so just because your friend’s car has been perfect, doesn’t mean the next one will behave the same.The Subaru XV is generally regarded as a more reliable long-term prospect but you’re right in suspecting that it will use a little more fuel. Depending on what engine the Fabia is fitted with, the official combined fuel consumption can be as low as 5.3 litres per 100km, while the XV’s will be anything from 7.0 litres and up. That’s mainly to do with the Subaru’s all-wheel-drive which makes the car heavier and requires more fuel to overcome the drag and friction of driving twice as many wheels and axles.The pay-off is in the superb grip offered by the Subaru’s all-wheel-drive which gives it an active safety edge over two-wheel-drive cars on less than perfect surfaces. However, if fuel efficiency is your holy grail, then a Subaru might be a disappointment." + }, + { + "question": "Volkswagen Tiguan Allspace 2020: Should I wait for the facelifted version?", + "answer": "It would be very rare for a facelifted version of a car to be less expensive than the one it replaces, Imran and, on balance, the upgrade model usually costs a little more based on more features. At the moment, though, there’s no word on exactly when the facelifted Tiguan will arrive here, nor exactly what the changes and improvements will be, so it’s very difficult to know whether it’s worth waiting for.But it is worth mentioning that you’ll be very unlikely to manage a discount on the new version, whereas VW dealers might be a little more motivated to clear the decks of the existing model and will possibly be a bit more keen to negotiate.Of course, even if you wait for the upgrade model, there’s a very real chance that we’ll be seeing an all-new Tiguan by 2022 anyway." + }, + { + "question": "Can I have a 2017 engine in my 2014 Holden Colorado?", + "answer": "Since both variants of Colorado here use essentially the same engine, I’m not sure what sensors would be different and require changing. That said, the MY17 Colorado got recalibrated hill-descent and hill-start functions, so maybe there are some differences there.The major mechanical difference that I can see between a 2014 and a 2017 Colorado is probably the power-steering. In late 2016, the vehicle switched to an electrically-assisted system in place of the previous hydraulic set-up. So the later engine would probably lack the pulleys and mounting hardware for the hydraulic power-steering pump that your vehicle requires. Perhaps they can be removed from the old engine and fitted to the later one.Perhaps an easier solution would be to return the engine originally supplied and ask for the correct version for your car. If the engine supplied originally was not fit for purpose, then you’ve every right to ask for a replacement unit that is." + }, + { + "question": "What car should I buy?", + "answer": "Boy, there’s a big difference between a Toyota CH-R and an Isuzu MU-X, Kathy. Rarely would both those models make it to the same short-list. In any case, the problem you’ll face is that buying any brand-new car involves waving goodbye to a large chunk of its residual value the same day you drive it home for the first time.Who is advising you to get rid of the Toyota? I’ve seen plenty of V6 Toyotas with more than 300,000km showing and still going strong. And if the mileage does worry you, what about finding a low-kilometre second-hand Aurion and pocketing the many thousands of dollars you’ve saved by not buying a brand-new car? You already know you love the way the Aurion drives (and its reliability is beyond question) it’s big enough for grand-kids and it’ll handle its share of dirt-road action.If you can’t find an Aurion, a V6 Camry is a good alternative, offering a similar level of interior space, performance and lots of value for money. A later-model example will also have side-curtain air-bags to protect rear-seat passengers. And when the word honesty is used in the context of cars, a Toyota Camry is one of the first mental images to appear." + }, + { + "question": "What cars have the best lumbar support in the driver's seat?", + "answer": "That’s a pretty broad brief, Jane. How cheap do you want to go? For instance, some Holden Commodores from the 1990s had lumbar support and cruise-control. They’re around now for as little as $1000. On paper, they fit your bill, but I’m sure you have other criteria that need to be met." + }, + { + "question": "Toyota LandCruiser 2016:", + "answer": "I don’t think this is an isolated problem, Andrea, as I’ve heard of exactly the same thing happening to other 200-Series Toyotas. From the look of things, this type of recurring limp-home-mode problem with the LandCruiser is usually down to one of three things.The first is a damaged or faulty stepper motor which controls both the throttle and the variable vanes on the turbocharger. Sometimes the vanes can become stuck, refuse to budge and burn out the stepper motor’s electronics in the process. If there’s a problem with any of those components, the stepper motor – at the very least -t will need to be replaced. The advice there is to use the genuine Toyota part, not a cheaper copy.The second possibility is a fault with the EGR valve, and the third is a faulty accelerator pedal which, unlike older cars, does not connect via a cable to the throttle, but ends an electronic signal to the car’s computer. Any glitch here can send the car into limp-home. The fact that you’ve had problems while in cruise control makes me suspect either the accelerator or stepper motor, so they’d be the components I’d be checking first. For what it’s worth, I reckon the police-scanner explanation is a load of rubbish." + }, + { + "question": "Should I buy a Toyota RAV4 or a Honda CR-V?", + "answer": "You really need to go out and test drive both vehicles, because they both have their plusses and minuses and those will be graded according to your personal preferences. Overall, the RAV4 is a bigger vehicle (almost as big as the original Kluger, in fact) so that might come into the reckoning based purely on the size of your parking space at home.The RAV4 rides a bit more softly but your choice of the range-topping VTi-LX in the Honda is a good one because that’s the only model in the line-up that includes autonomous emergency braking, lane-keeping and adaptive cruise-control. That said, the RAV4 has all those features, too, but extends them to the bulk of the models offered, not just the top-spec version.On warranty and fuel economy, both compare pretty closely, so it will come down to the little things that you personally find important; things like the Honda’s doors that open almost to 90-degrees and the Toyota’s vast rear seat legroom and cavernous luggage space. Over to you." + }, + { + "question": "Mitsubishi Lancer 2017: At what impact should airbags deploy?", + "answer": "Air-bags deploy according to what force the crash places on the car. There’s no hard and fast rule to this, because no two crashes are the same. So, the sensors that tell the air-bags to deploy take into account the amount of deceleration involved and compare that with a threshold reading to decide whether to deploy the bags or not.A car travelling at very low speed that noses into a wire-rope barrier, for instance, may not decelerated sufficiently for the bags to go off. But the same car, travelling at the same low speed that is hit by a moving car coming the other way, is much more likely to deploy its air-bags.And just because the side air-bags have deployed in a crash, doesn’t necessarily mean the front air-bags will also be deployed. Sometimes the front bags will go off in sympathy with the side air-bags, but if there was not sufficient forward deceleration, the front ones should remain intact.However, the tule of thumb is this: In Australia, air-bags are designed to deploy at speeds above about 25km/h and, in the case of front air-bags, in any impact within roughly 30 degrees of the car’s direction of travel at the time." + }, + { + "question": "Subaru XV 2014: Why is my car randomly beeping?", + "answer": "A lot of cars have warning chimes, buzzers and bells to warn you of all sorts of things you have never even imagined going wrong. The Japanese manufacturers seem especially keen on them.It could be an actual fault with a door-ajar or seat-belt warning chime or it could be a new habit the sat-nav has picked up. Have you checked the oil level and the level of coolant in the overflow-tank? Plenty of cars will warn you when these items need attention, and, since they’re not everyday events, this could be the first time you’ve experienced them." + }, + { + "question": "Volkswagen Amarok 2014: Do Amarok's age well?", + "answer": "You haven’t given me a lot to go on here, Matt. Is the vehicle a dual-cab, single-cab or cab-chassis? Is it two or four-wheel-drive? What trim level are we talking? Anyway, I’ll take an educated guess (based on the price) and suggest it’s a dual-cab all-wheel-drive. At which point, the price being asked seems about right for a vehicle with those kilometres. It does, however, sound like the licensed-dealer price, not a private-seller price. But again, I’m stabbing in the dark here.Because some Volkswagen products from this era have a reliability cloud over them, the distance travelled is a big determinant of the asking price. More so than the year of manufacture, in fact.Things to watch out for are gearbox problems and electronic glitches but, since the Amarok is an off-roader (and a pretty good one) you also need to learn how it’s been used by the previous owner. A heavily modified Amarok or one with a lift-kit, mud tyres and a dirty big winch bolted to the front of it is probably one to avoid when there are clean, never-been-off-road examples about for similar money." + }, + { + "question": "Volkswagen Amarok 2014: Do Amarok's age well?", + "answer": "You haven’t given me a lot to go on here, Matt. Is the vehicle a dual-cab, single-cab or cab-chassis? Is it two or four-wheel-drive? What trim level are we talking? Anyway, I’ll take an educated guess (based on the price) and suggest it’s a dual-cab all-wheel-drive. At which point, the price being asked seems about right for a vehicle with those kilometres. It does, however, sound like the licensed-dealer price, not a private-seller price. But again, I’m stabbing in the dark here.Because some Volkswagen products from this era have a reliability cloud over them, the distance travelled is a big determinant of the asking price. More so than the year of manufacture, in fact.Things to watch out for are gearbox problems and electronic glitches but, since the Amarok is an off-roader (and a pretty good one) you also need to learn how it’s been used by the previous owner. A heavily modified Amarok or one with a lift-kit, mud tyres and a dirty big winch bolted to the front of it is probably one to avoid when there are clean, never-been-off-road examples about for similar money." + }, + { + "question": "Nissan X-Trail 2016: What is the approximate trade-in value?", + "answer": "It would be helpful to know the trim level of your car, Piri, as the trade-in price range from the ST 4X4 to the top-of-the-range Ti could be from around $15,000 up to $22,000. Also, without seeing the car in the flesh, it’s very difficult to make such a call on a car’s trade-in value. That said, at 140,000km, your car has pretty high kilometres for its age and that would play against it as a trade-in.In the end, it might simply be the smart thing to do and just drive it till it falls apart, but you should know that these X-Trails are not the cheapest vehicles to maintain and keep running in perfect condition. The way Nissan laid out the driveline, in particular, sometimes means that what should be a little job is actually quite a big one. Bigger jobs mean more hours and, in a mechanical workshop, time is definitely money." + }, + { + "question": "Nissan X-Trail 2014: Shuddering when accelerating.", + "answer": "I would always approach a car’s manufacturer in a case like this, if only because 90,000km is not, in my estimation, an acceptable distance for a transmission to last before it needs total replacement. That said, I wouldn’t hold my breath in this case because the vehicle is well and truly out of warranty.The other people I’d be talking to would be the RACV. The club will be very concerned to hear that a car it inspected has had such a major malfunction and may have some consumer advice of its own. Then again, if the inspection was a full 18 months ago, then again, I don’t like your chances. But it’s got to be worth a shot.The other thing that bothers me is that the vehicle is an ex-fleet car, probably a rental car, so despite a full service history, that has to rate as a chequered past. The other part of the problem is that the mechanical layout of the X-Trail makes some repairs very time-consuming, and that’s a great way to jack up the price of any repair work. If it does turn out that you’re on your own, a second-hand gearbox from a wrecked X-Trail might be a better bet than a brand-new one." + }, + { + "question": "Suzuki S-Cross 2014: Should I do a major service?", + "answer": "Servicing is based on time as well as kilometres, Ingrid. Fluids and rubber components are affected by the passing years, not just the passing kilometres, so if a major service is due, then the best advice is to have it carried out.If you want to reduce your servicing costs, the best advice might be to abandon the capped-price deal (presumably at a Suzuki dealership) and find a good, local, independent workshop that is qualified to do log book services. You might find even a major service at such a workshop will be no more expensive than a minor one at a dealership. Just because you have a capped-price servicing contract doesn’t mean you have to use that service outlet." + }, + { + "question": "Mazda CX-9 2015: Broken seat heigh adjuster.", + "answer": "This is a classic case of the dealer quoting you the factory price for the factory part. Which means the part will be brand-new and identical to the one that’s broken. The problem with parts like these is that they don’t tend to break very often, so there are no cheaper brands of replacement parts available.The first thing to do would be to try an independent workshop, maybe even a Mazda specialist, who is very likely to be able to carry out this job for considerably less money (and I agree; $2000-plus to replace a manual seat base in a five-year-old car is getting up there).Your second option is to do what older-car owners having been doing for decades and hit the wrecking yards. You’re looking for a crashed CX-9 which an undamaged seat base. Which, if it’s the same model and trim level, should bolt right in with few hassles. Make sure the replacement base you’ve found hasn’t been bent, twisted or otherwise damaged in the crash that led the car to the wrecking yard in the first place. But all things being equal, it would be a simple job for a competent mechanic and could save you many hundreds of dollars.To be honest, like you, I’m a bit surprised at the quoted price for a new seat base, given that the adjuster is a manual one and not electrically-powered, which should mean it’s a pretty simple device." + }, + { + "question": "Honda Jazz 2008: What's the difference between models?", + "answer": "There’s a bit of detail missing from your question, Peter, but I’ll take a stab in the dark and guess that you’re talking about the Honda Jazz city car. The MY06 Jazz was, in fact, known as the GD model, while the GE you’re comparing it with was released in 2008.The GE was an all-new model Jazz, so fundamentally they’re entirely different cars. Yes, they share a similar mechanical specification and share a place in terms of their market segments, but beyond that, the GE is a newer design with better dynamics and superior safety levels.If you can afford the later GE model, then it would definitely be a better car." + }, + { + "question": "Mazda CX-30: Which spec level do you recommend?", + "answer": "Designed to fill the gap between the Mazda CX-3 and CX-5, the CX-30 is closer to the smaller CX-3 in terms of interior space. So make sure it’s big enough for a pair of growing kids before committing.The big problem as far as your preferences and the Evolve model go is that it’s not available in all-wheel-drive. I agree with you that AWD is definitely preferable in a car that will be used by younger drivers. So while the G25 Touring (the cheapest AWD model with the bigger engine) costs a cool $7000 more than the FWD Evolve, you are getting that bigger engine as well as a fair bit of equipment, not to mention the AWD platform.The other option I’d be looking at for young drivers is Mazda’s Vision Technology package which (for an extra $1300 on the AWD Touring model) adds semi-autonomous cruise-control, front cross-traffic warning, 360-degree monitoring and driver-fatigue monitoring." + }, + { + "question": "Toyota Land Cruiser Prado 2013: Radio problems", + "answer": "This does seem to be a bit of a problem with Prados of this vintage, Steven. Sometimes the screen goes blank, other times the touch-screen won’t respond to input. Or, as in your case, the radio just doesn’t want to wake up when the ignition is turned on.There are specialists out there who deal with these specific problems and seem to get really good results. Clearly, since the problem is a known one, some people have taken the time to conjure up a fix. There’s sure to be a specialist repairer near you in Queensland." + }, + { + "question": "Hyundai Tucson 2015: Problems with multimedia screen", + "answer": "This has cropped up before in relatively new Hyundais and seems to be a software – rather than a hardware – problem. The solution is to take the car to a Hyundai dealer who will be able to reload the unit’s software and all should be well.I’ve also heard of the odd case where the entire head unit was replaced by Hyundai, but reloading the software (which should take only a few minutes) seems to be the most common fix." + }, + { + "question": "What's the resale value of a Volkswagen Golf and a Toyota Corolla?", + "answer": "A Volkswagen Golf that is already one year old will already have done a big chunk of its depreciating. The Corolla, on the other hand, will – like all brand-new cars – dump value like crazy. That said, both cars have a fair way to go in depreciation terms. Keeping them for just a year won’t help there, either, as you’ll effectively be maximising the amount you lose.The trade regards the Corolla (as a Toyota) very highly and, as such, resale values tend to be better than a lot of cars. The VW Golf, meanwhile, still suffers from the stigma of the reliability problems many owners experienced and can be a little more difficult to unload without resorting to selling it to a wholesaler who will make you really understand what depreciation means." + }, + { + "question": "What oil should I use for my Mazda CX-5 2019?", + "answer": "Mazda recommends fully synthetic for its SkyActiv engines and 5W30 is one viscosity that is listed for this engine. It’s also worth noting that the Mazda engine requires oil that conforms to API (American Petroleum Institute) SL, SM or SN. Although these gradings have an American tag, they’re pretty universal in the industry and denote an oil that is up to a certain minimum standard of protection required by car-makers (Mazda included).But before I bought any oil, I’d contact the workshop or dealership that did the most recent oil change or service and ask what brand and grade of oil was used. That way, you’re not mixing oils. Different oils have different additives, and mixing them can sometimes cancel out the benefits of these additives.There may be those reading this who will question whether a new car like a 2019 Mazda should be needing top-up oil between oil changes. But it’s a fact of life that even modern, high-tech engines do consume a little oil between services. Modern all-alloy engines are possibly even a little oil-thirstier than their old-school, cast-iron predecessors. A smart car owner still makes a habit of dipping the engine oil every Saturday morning.I’d also recommend using a quality, brand-name oil rather than the cheaper, supermarket-branded stuff. Oils ain't oils? Definitely not." + }, + { + "question": "Isuzu MU-X 2016: Problems after servicing", + "answer": "Any odd or new noises from an automatic transmission are, indeed, bad noises Gavin. Squealing or screeching from the gearbox can be caused by any number of things, but none of them are good and none of them are likely to go away on their own.To be honest, I’ve heard of more problems with the Isuzu’s manual gearbox, with the fifth-gear synchro dragging and making a dry-bearing noise. The first thing I’d do is interrogate the car’s on-board computer to see if any fault codes show up and take it from there." + }, + { + "question": "Should I buy extended warranty?", + "answer": "All the feedback I’ve had Steve makes me think that these extended warranties are a waste of your money. They tend to be very cleverly worded to ensure that the things that typically go wrong with cars of this age are not covered.Have a close look at the fine print and make a decision from there. But if the warranty doesn’t cover things like fuel-injector and fuel-pump problems, or diesel-particulate filter dramas (all big dollar items on a Ford Ranger) then I’d be asking some difficult questions. And then leaving with my money still in my pocket." + }, + { + "question": "What is the ordering process for a Tesla Model 3?", + "answer": "Tesla certainly does things differently, starting with the cars themselves and extending right throughout the entire purchasing and ownership experience. Basically, Tesla has no dealerships per se, so, to buy a brand-new Tesla you go to the website, create an online account, design the specifics (options and colours) of the car you want and then place your order. And it’s all done electronically.You then have three days to make any changes to the car’s specification, after which it’s pretty much locked down and Tesla will have begun assembling the bits and pieces that you’ve ordered. It’s after this three-day period that you’ll actually talk to a Tesla employee, who will guide you through the paperwork, payment options and delivery details.In a way, it’s no different to any other form of online shopping but it does presume that Tesla buyers are also internet savvy enough to trust this process. After all, we’re not talking about pocket-money here, are we?" + }, + { + "question": "2002 Ford Courier: Faulty fuel pump.", + "answer": "There could be a couple of things going on here. The first is that these engines were old-fashioned mechanical fuel-pump units, so they need to be primed. That involves getting all of the air out of the system before they can start to pump diesel again.From memory, there’s a manual priming pump in the engine bay (I think near the fuel filter) and the idea is to hand-pump the primer until the plunger starts to feel solid (meaning there’s fuel, not air in there) and then crank the engine till it starts. It can take some time, though. This is precisely why it’s bad form to run an old-school diesel completely out of fuel. Make sure your battery and starter motor are up to the job, too.The other possibility is that the new pump needs to be timed to the engine. In these set-ups, the pump not only creates the fuel pressure, it also provides the timing for each injector to fire into each cylinder. If this timing is out, the engine won’t run.Beyond that, look for blocked filters, air leaks in the fuel hoses and blocked fuel lines from the tank. And if in doubt, take it to somebody who knows what they’re doing, because having high-pressure fuel spraying around the place is never a good idea." + }, + { + "question": "3027 Holden Commodore: Fuel-injector failure.", + "answer": "These late Commodores (the very last of the locally-made Commodores, actually) do, in fact, have a history of fuel injector problems. Holden has claimed that poor quality fuel is the cause, but some technicians disagree, arguing that it’s a problem inherent in the injector’s design. Some owners have been told that it’s better to run these cars on 95 or 98-octane fuel, even though the LS3 V8 is rated to run on 91-octane ULP. But it seems even cars that have been run on the pricier brew are still recording problems with the injectors.The faulty injectors send the engine into a potential lean-mixture situation, at which point the on-board computer intervenes and sends the car into limp-home mode to avoid engine damage. That’s why you’re seeing all those warning lights on the dashboard, while the injectors themselves are what’s causing the rough running you’ve reported.There’s been no recall on Holden’s part, but the word on the street is that a Holden dealer will replace the injectors free of charge if you present the car at the dealership with the symptoms in evidence. Holden’s announcement that it will cease to trade in Australia should not affect this situation." + }, + { + "question": "What 4x4 dual cab ute should I buy?", + "answer": "All three have their long suits, Adam. The Toyota is regarded as the safe buy in terms of reliability and retained value. The D-Max is highly regarded for its ruggedness and tough engine. And the Ranger is the relative sophisticate of the bunch with more on-road performance and a bit more refinement thrown in.For on-road work, I’d probably take the Ranger over the others, but off-road, there’s very little in it. As far as off-road touring goes, all three will do the job and it will come down to personal preference. With that in mind, you need to put aside a weekend and visit all three showrooms and organise a decent test drive. There will be things you love and loathe about each, but again, it’s down to the individual.You need to remember, though, that all these modern utes with their common-rail turbo-diesel engines require some pretty specific maintenance. In that sense, the greater saturation of Toyota dealers out in the sticks might sway you (although Ford has plenty of regional dealers, too)." + }, + { + "question": "2014 LandCruiser Prado: Wobble in steering wheel.", + "answer": "I’m inclined to think your tyre store might be right, Anthony, and heavy vehicles like the Prado, especially if they’ve been used of-road can, in fact, damage their own rims to the point where the wheels aren’t perfectly round any longer. It would have been pretty obvious to the people fitting the tyres when the new tyres were balanced; the out-of-round rims would have made balancing them almost impossible. Don’t be fooled by the fact that the wobble happens at speed, because that’s simply a function of the harmonics in the wonky wheels building up to the point where you can feel it.However, to answer your second question, yes, there are some other things to check before rushing out and buying new rims. Is the vehicle lifted on its suspension? If so, there’s a very good chance the wheel alignment settings (particularly the castor angle) can be thrown out. This needs to be corrected to maintain the vehicle’s stability at speed, and a wheel-wobble can sometimes show up as a symptom.How are the suspension linkages and bushes generally? Worn bushes can easily cause a vehicle to wobble at speed, as can bent bits and pieces from off-road use. Another thing that can throw a wobble into the equation is an out-of-balance tail-shaft or worn CV joints and universal joints in the driveline (of which there is plenty in an all-wheel-drive Prado).But if it is your wheel rims at fault, there’s probably not much else you can do but replace them. Sometimes a steel rim can be re-rolled or trued, but alloy wheels (which is probably what you have) are often throwaways once they’re bent out of shape." + }, + { + "question": "2019 Haval H2: What are the headroom and legroom measurements?", + "answer": "Detailed information like this is not usually included in the sales brochure. Nor do many (any?) road tests of a particular vehicle usually go into such detail. So in the end, I had to contact Haval Motors Australia which, in turn, contacted head office in China to find this info.So, here’s how it pans out Kim: All the legroom figures are dependent on where the front seat is positioned and in the H2, front seat legroom is anything from 870mm to 1060mm. Rear seat legroom is from 650 to 910mm. In the H6, the same figures are 790 to 1000mm and 710 to 950mm respectively.When it comes to headroom, front seat headroom in the H2 is 990mm and in the rear it’s 970mm. In the H6, the equivalent figures are 990mm and 950mm.In the end, of course, those figures are just numbers and a far better idea is to visit a Haval showroom and take a seat in both vehicles to really see whether they suit you." + }, + { + "question": "2011 Peugeot 308: How much is it worth?", + "answer": "Given that most 308 CCs of that era and with sort of mileage seem to be selling for around $11,000 or $12,000 (sometimes a bit more) that seems like a pretty keen price. Make sure the service record is complete, though.Would this, by any chance, a friend or relative’s car who has been offered $8100 as a trade-in? People often offer a car to somebody they know at the same price as the trade-in offer. It can be a good way to go as the dealer will sometimes offer what’s called a no-trade discount if they don’t have to bother with a trade-in they don’t particularly want." + }, + { + "question": "2012 Mazda 3: Power-steering cutting out", + "answer": "Some Mazda 3s built between 2007 and 2008 did, indeed, suffer from a loss of power-steering assistance and were fixed by Mazda as part of a nationwide program. Mazda pulled up short of recalling these vehicles, arguing that even if assistance was lost, the car would still have its steering.In any case, your car was built after this troublesome batch of cars, but I’ve still heard of a few, later, Mazda 3s suffering the same problem. One suggestion I’ve heard is that the power-steering fluid becomes thick and can’t flow properly. From what I can gather, the only real fix is to replace the power-steering pump, hoses and fluid. That won’t be cheap, but suddenly having the steering lose assistance can’t be much fun. Or very safe.Like you, Monty, I’ve also heard of power-steering problems caused by electrical faults (sometimes as simple as a lose battery terminal) but I think those apply to later cars with electric power-assistance. Electrically-assisted power-steering didn’t come to the Mazda 3 in Australia until 2014." + }, + { + "question": "2014 Holden Caprice: Not recognising remote keys.", + "answer": "It sounds awfully like your car’s body computer is at fault here, Leslie. The body computer is the brain that talks to the keys and then commands the doors to unlock and the immobiliser to disarm so the engine can start. This unit also controls things like the power windows, interior lighting, and even the intermittent windscreen wipers. It also talks to the engine control module, and without that conversation happening properly, the engine won’t start. The problem is that the body computer can develop faults with some of these functions while others work perfectly, making diagnosis even trickier.If it is on the blink, a faulty body computer can have all sorts of effects including doors that won’t lock or unlock, and can even cause the doors to lock momentarily before magically unlocking again the minute your back is turned.I have also heard of keys becoming worn out with age and use, and if the car requires the key to be in very close proximity to unlock doors, the key could be at fault, too. The other possibility is that an aftermarket alarm system is interfering with the car’s standard functions." + }, + { + "question": "2019 Mercedes-AMG C43: Lacking power when accelerating", + "answer": "Colleagues of mine have noted that the C43 isn’t at its happiest when taking off from a standing start sometimes, particularly if the stop-start function is engaged. That said, the harshest description of the problem was the odd clunk when launching the car, but even with that system switched off, the AMG sometimes seems to have problems deciding which gear to select, leading to a lack of smoothness. Perhaps it’s not helped by the fact that the car is all-wheel-drive, and grips the road extremely well when perhaps a little `give’ in the driveline mightn’t be a bad thing. Maybe it’s the traction-control stepping in too early and interrupting the flow of power to the wheels.That said, your problem sounds a lot more severe than that. The C43 uses a conventional torque converter automatic transmission, so it doesn’t suffer some of the jerkiness that other cars using dual-clutch technology can. It’s puzzling though, that the computer isn’t throwing up any fault codes, so maybe your car is simply doing what some C43s do to a greater or lesser extent. If it’s as bad as you say, it’s not good enough and you should pursue the problem with Mercedes-Benz and have the problem corrected under warranty." + }, + { + "question": "Holden Captiva 2011: Why is it stalling?", + "answer": "It sounds like the entire car is shutting down. And if that happens at speed, or just as you’re preparing to pull out into moving traffic, that’s an incredibly dangerous thing to be happening. The best advice is to have the car scanned electronically, at which point the real problem might raise its head.Beyond that, you’re clutching at straws, because whatever is going on is a fairly serious problem. Scanning the on-board computer doesn’t take long, and diagnosing the problem this way will save you time and money in the long run. It might even save you from a crash." + }, + { + "question": "Mazda 1300 1971: Can you tell me about it?", + "answer": "Okay, Eric, here’s the rundown on your Mazda: The engine displaced 1272cc and made 44kW of power when it was new. It’s a single-overhead camshaft engine with a bore and stroke of 73mm and 76mm respectively. The 1300 two-door was 3855mm long, 1540mm wide and had a wheelbase of 2260mm. It weighed a claimed 800kg and would cover the standing 400m (the traditional benchmark for acceleration) in a claimed 18.1 seconds." + }, + { + "question": "Hyundai iX35 2015: Why is it beeping?", + "answer": "The first thing to do here is to make sure the sensors are clean and free of spider webs, dust or anything else that they might confuse with a parking obstacle. If that doesn’t stop them false-alarming, I’d be letting a Hyundai specialist take a look, as it doesn’t sound like something that can be fixed in the driveway at home. Perhaps you’ll need to replace one or more of the actual sensor units.But there’s one other possibility that, although it’s a bit of a long shot, might explain what’s going on. Does the problem occur when you’re in traffic and another car ranges up behind at the lights? If so, is the car behind you likely to be one with active cruise-control. If it is, you might find that the radar signal for the other car’s cruise control is actually triggering your parking sensors. I’ve heard of it happening." + }, + { + "question": "What mid-size SUV has the power to tow a small caravan?", + "answer": "It all depends on how much below 2000kg, Jenny. The highest towing limit I could find for any 2019 RAV4 variant – the GXL 4X4 model – was 1500kg, well shy of your target limit. And to be honest, I think that even if you could find a mid-sized SUV with the legal ability to tow anything like 2000kg, you’d be stretching the friendship. It’s not all about engine power, after all; the mass of the towing vehicle itself and its footprint on the road also comes into the reckoning. I’ve seen plenty of medium SUVs towing loads that are, in practical terms, too heavy for them, holding up traffic and making a holiday vastly less fun than it should be.You’re probably better to go shopping one size bigger and look at, say, the Toyota Kluger which can legally tow 2000kg and will give you a bit of performance headroom, making things safer and more relaxed on the road." + }, + { + "question": "Holden Calais 2008: Does the timing belt need to be replaced?", + "answer": "I think there’s a bit of confusion sneaking in here. Your Calais doesn’t have a timing belt, its engine is fitted with a timing chain instead. However, if it’s a V6 engine, then there’s every chance the timing chain does need to be replaced.This seems counter to conventional wisdom where a timing chain should last the entire life of the car. But in the case of the particular V6 we’re talking about, the chain was definitely a weak point and lots of Calais and Commodores have needed replacement chains. That was particularly true if the engine received less routine maintenance than the handbook stipulated.The first sign can be a rattle when the engine is started; sometimes you’ll get a check-engine light on the dashboard because the chain has stretched sufficiently to allow the camshafts and the crankshaft to become out of phase with each other. Either way, it’s new-chain time and you can expect to pay something like $2000 to have the job done, possibly more.Most workshops will be able to carry out this work and, when it comes to finding a local garage, word of mouth from friends and family is usually a good way to proceed." + }, + { + "question": "Mercedes-Benz C200 2008: Does the timing belt need to be changed?", + "answer": "I’ll assume you’re talking about a C200, Kevin, which was the most popular Benz model with a 200 in its name back in those days. The good news is that, no, that engine doesn’t need a timing belt change. That’s because it uses a timing chain rather than a rubber timing belt and, all things being equal, the timing chain should last the lifespan of the car itself.All Mercedes-Benz passenger cars from that era would all have been sold brand-new with two keys. If you’ve bought the car second-hand with just the one key, you can contact a Mercedes-Benz dealership, quote the car’s VIN and the dealer will be able to order the correct key and electronically code it to work in your car. It could cost several hundred dollars, however." + }, + { + "question": "Toyota Kluger 2019: Why are my seats making so much noise?", + "answer": "I haven’t heard of this one before, Brooke, but that doesn’t mean it doesn’t exist in other Klugers, rather that other owners don’t find it as annoying as you clearly do. I have to agree with the dealer, though, in that conditioning the leather regularly would keep it supple. Chances are that the harder the leather becomes (with age and UV radiation) the more likely it is to squeak. Conditioning the seats will ensure they don’t split, too. Perhaps there’s a conditioning product that is designed specifically to stop squeaking leather, although from what I can see on most labelling, the majority of them already claim this as one of the product’s qualities.I can understand why you might not want to spend all your time in the car with one seat folded down (Klugers are usually bought for their passenger-carrying abilities, after all) but perhaps carefully placing a soft cloth or old towel between the offending bits of leather really would do the trick. But here’s a tip that has been proven to work in the past: sprinkle a little baby powder on the offending sections of leather. It seems to work for leather shoes, so perhaps it will work in a Toyota." + }, + { + "question": "Should I buy a plug-in hybrid or an electric car?", + "answer": "The Ford Escape plug-in should be an interesting vehicle when it arrives, with 165kW of power and something like a 50km electric-only range. It will be here sometime this year, but the exact timing is still a trade secret.The Toyota RAV4, meanwhile, isn’t a plug-in hybrid, so it can’t be recharged form your home solar panels (which the plug-in Escape could be). Frankly, if you’re making four times the power your household needs with your solar array, you’re in the pound seats for owning a plug-in hybrid which could put that excess electricity generation to very good use. That’s especially true if most of your driving is around town within a 20km radius or so of home-base.That said, the new RAV4 Hybrid is gaining rave reviews as well as recording very sharp real-world fuel-economy figures. But a plug-in hybrid in a household with excess solar capacity could almost be run for free." + }, + { + "question": "Alfa Romeo 147 2003: Why won't it start?", + "answer": "Fuses don’t have any moving parts, so it shouldn’t be a fuse that’s making a ticking noise. But fuse boxes also often house relays which do have electro-magnetic contacts and a small armature that moves when the magnets are energised. That’s the probable cause of the ticking noise.That you’re hearing to ticking noise when you try to start the car, suggests to me that it’s a relay connected with the starting procedure; possibly something to do with powering up the fuel pump or even the starter-motor itself. But hearing it means that it’s working and the problem is somewhere downstream of the relay.You’ve told me that the car won’t start, but does that mean it cranks and won’t fire, or won’t even crank in the first place? Because those are two very different problems with a thousand potential causes." + }, + { + "question": "How do I find a reputable mechanic in my area?", + "answer": "For a start, where did you get that price for the part? Was it advertised online? Many workshops refuse to use cheap, knock-off (copied) parts from overseas warehouses, so the replacement switch they are proposing to use may easily be more expensive.I know it sounds like a lot of money, Debbie, but even if that is the price of the switch, here’s roughly how it breaks down. The workshop will usually add a percentage of mark-up on the part involved to cover the cost of ordering it, so let’s say that $84 part will be passed on to you for $100. Then, labour is charged out per hour, and rates can be anything from $75 to $150 (generally speaking, although specialists can charge much, much more than that). But even if we take the middle of those figures and call it $120 per hour, and the job takes one hour, by the time you’ve added the $100 switch, you’re already at $220 and the cheapest of your quotes. And that’s if there are no other little rubber seals, wiring terminals or plastic clips that need to be replaced as part of the job.Also, consider that to do this job, there’s a fair chance the steering wheel will have to be removed and that’s not as simple as it sounds in a car with an air-bag in the steering wheel. Time is money, but never more so than in a busy workshop. The bottom line is that it those quotes don’t sound like a rip-off at all.As far as finding a workshop in your area, word of mouth is usually a pretty good indicator in these cases. Ask your friends and family (and anybody else you trust) where they take their cars and be guided on that basis to begin with." + }, + { + "question": "Mazda BT-50 2010: 4WD icon shows up on the dash", + "answer": "I’ve hard of this before and it usually seems the cause has something to do with the wiring that controls these warning lights. It could either be a bad earth or a broken wire, but in most cases the symptoms are the same; a flashing 4WD indicator light when the vehicle is in two-wheel-drive. I’ve also heard of dud ABS sensors triggering the same, or similar, warning lights on the dashboard.These vehicles use servos to engage four-wheel-drive (unlike older vehicles which used a manual lever pulled on by the driver) so there’s a level of electronics involved. And that always means potential problems as the cars age, particularly a vehicle that may have seen its share of rough stuff over the years.The best advice is to have a Mazda specialist interrogate the on-board computer, at which point the car should give up all its dirty little secrets, including why it thinks it’s in four-wheel-drive when it’s not." + }, + { + "question": "Isuzu D-Max 2020: Updates", + "answer": "Car-makers tend to like to keep information like this a bit of a secret until the vehicle is officially launched, Michael. And since I can’t even find out when in the next 12 months the new D-Max is due to hit showrooms, it’s a bit tricky to answer your question. Word around the campfire, though, is that the new D-Max will indeed have an electronically locking rear differential, where previous models didn’t even have a limited-slip rear diff. So that’s good news.Generally, you can’t engage a rear diff lock without engaging four-wheel-drive, but when it comes to what happens with traction-control at that point, the various manufacturers tend to go their own ways. Some will leave the traction-control active with the rear diff locked, others don’t. The former arrangement is generally regarded as the superior system for off-road traction, but it does potentially place more stress on the driveline. But which way Isuzu intends to jump in this regard is still anybody’s guess." + }, + { + "question": "Holden Cruze 2010: Drop in power going uphill", + "answer": "It sounds to me, Michael, that your repairer is not being entirely scientific about the diagnosis procedure. Changing things because they might fix the problem is an absolute hiding to nowhere in modern cars, purely because there are so many sensors and systems that can cause all sorts of problems.While your repairer is correct that a diesel-particulate filter problem can cause a loss of power, so can a faulty intercooler, a dirty MAF sensor, leaking injector O-rings and a leaking boost pipe. Okay, so those things have all been fixed, but which one was causing the problem?The smart way to go with a vehicle like this is to plug it into a scanner and download all the fault information that has been logged by the on-board computer. Only once you know what components are dodgy can you make an informed decision about what bits and pieces to replace. Beyond that, you’re stabbing in the dark and forking out big dollars every time a mechanic says \"let’s try this…\".So, no, you’re not stupid in thinking that all the possibilities should have been considered before work began, and I’d be having that very conversation with the workshop involved. It may be that all those components that have been replaced were, in fact, faulty, but replacing things until the problem goes away is often a very expensive way to tackle a problem." + }, + { + "question": "Ford Ranger 2017: Ford won't fix the rusty chassis", + "answer": "I’d be interested to know why Ford won’t help with your problem, but it’s a fact that there are some circumstances where a manufacturer isn’t obliged to fix a problem like this. If the problem has been caused by negligence or abuse on the part of the owner, then you begin to enter a very grey area. On the other hand, if the rust is due to a manufacturing fault such as poor rust-proofing at the factory, then it’s a different story.I contacted Ford Australia about this, but without more information, the spokesperson could only really refer me to the warranty fine-print and, in particular, this couple of paragraphs:Ford will warrant a part which it finds to be defective in factory materials or workmanship under normal use and operationA part won’t be replaced as a consequence of the owner’s failure to maintain, use or operate the vehicle in accordance with recommendations and instructions.Honestly, your email raises more questions than answers. Is the corrosion surface rust or actual rot in the metal? Has the car been used in the mining industry? Has it been used to launch boats into salt-water on a frequent basis? Has it been submerged in floodwater at any stage? Has it been badly damaged and repaired? On what basis did Ford deny your request to have the vehicle fixed under warranty?As for your options, you could pay to have the chassis replaced, but that only makes me wonder about the rest of the metalwork in the vehicle. Or, you could talk to a consumer advocacy group and see what your legal options amount to. The real job will be convincing an arbitrator that the rust has been caused by poor quality rather than any owner abuse or negligence." + }, + { + "question": "Volkswagen Eos 2009: What's a reasonable price?", + "answer": "The market value of your car, Clare, if you were to sell it privately is probably between $10,000 and $12,000, so $7000 as a trade-in is roughly what you’d expect. It might be a fraction low, but without seeing the car in the flesh, that’s difficult to say for sure. In any case, it’s in the ball-park. That’s how dealers make money on used-cars; they buy them at their price and sell them at yours.Assuming you’re trading the car in on a new vehicle, the important thing is not how much the dealer offers for your trade-in, but rather the change-over number. That is, the amount you have to pay to get into the new car. A dealer can often flatter you into thinking you’re getting a good deal by discounting the price of the new car, but if they also slice a few dollars off the value of your trade-in, you’re back to square one, right?" + }, + { + "question": "Nissan Pulsar 2005: Why is there a banging sound when I start the car?", + "answer": "If the noise sounds like a dull thud or knock from deep within the engine, then I have bad news. Something inside the engine is probably trying to get out. And if it does, the engine will be instantly turned to junk. The worse news is that it probably already is (junk) even though it’s still running, because the damage has already been done. From the sound of things, your engine is perhaps only a few seconds away from exploding expensively.Noises like this are usually caused by wear in the bearings – typically the con-rod bearings – and while they can be fixed if you do so before the engine grenades, it will always be an expensive job. In fact, it would likely cost more than the actual value of a 2005 Pulsar itself.The best advice, then, is to let a mechanic have a listen to see if it’s as bad as you’ve described. From there, I reckon a second-hand engine form a wrecked Pulsar would be your best bet if you’re determined to keep the car." + }, + { + "question": "Mitsubishi Magna 2002: How much is my car worth?", + "answer": "A 2002 Magna in decent condition is around the $2000 to $3000 mark, Karen. So depending on what’s wrong with your car, the value in 'poor condition' could be as little as a few hundred dollars. If we’re talking major panel damage, flaking paint, rust and a car that needs new brakes or suspension, you could be looking at the vehicle’s scrap value which would be between $150 and $250 at current rates." + }, + { + "question": "Nissan Patrol: Resale value", + "answer": "Wow, that’s a rare beast, Tom. It’s also a bit of a unicorn and, since no two converted Patrol tippers were the same (more or less) there are no hard and fast rules on what they’re worth second-hand.From the sound of things, yours is in very nice condition and has low kilometres, so they’re both good selling points. But from a buyer’s point of view, I’d want to know that the vehicle has been properly engineered (as these were converted to tippers by third party modifiers, rather than Nissan itself) and that it has all the paperwork necessary to obtain a roadworthy certificate and be legally registered. What your insurance provider will make of such a vehicle is up to them, but it’s another consideration for would-be buyers.As for a price guide, the only similar vehicle I could find for sale at the moment was around the $20,000 mark. But this is a classic case of a vehicle being worth precisely what somebody else will pay for it." + }, + { + "question": "Great Wall V240: Engine won't start", + "answer": "A car that is reluctant to start first thing in the morning but then starts fine after that initial start-up could be a victim of worn engine internals. Specifically, if the valve guides or piston rings are worn enough, the engine may not have sufficient compression to fire up from dead cold. That fact that the engine got very hot at some stage is also a good way to damage things like piston rings and lead to the symptoms you’re describing. Pull-starting with, I presume, another vehicle can spin the engine faster than a starter-motor will, and for longer, and this could be enough to give the engine the encouragement it needs to fire up for the first time. Is the engine burning oil? Or blowing blue smoke? Both are signs of a worn out engine.Other possible causes are many and varied and include incorrect ignition timing, out-of-phase valve timing, poor fuel pressure, the cold-start enrichment mechanism not working or a range of sensors not playing the game. And plenty more.If your car was a V200, then I’d suggest that the diesel engine’s glow-plugs had failed, but the V240 was petrol only. But that in itself is interesting because the engine was more or less an older-design Mitsubishi built under license by Great Wall. As such, it’s a fairly simple old thing with not too much to go wrong.Perhaps there’s a clue in the fact that the doors lock themselves as soon as you’re on board. Maybe this has something to do with the body computer (that controls functions such as the central locking and immobiliser) which should perhaps be talking to the engine computer, but isn’t first thing in the morning. Do changes in the ambient temperature change the car’s habits? Is it harder to start on wet days? Is the tank full of very old fuel? All these things can have an effect on a motor that is a bit cantankerous to begin with." + }, + { + "question": "Mercedes-Benz GLC200 and GLC300: Are the Australian engines mild-hybrids?", + "answer": "You’ve hit the nail on the head Alan. The 48-volt mild-hybrids weren’t taken up by M-B Australia, purely because the plug-in hybrid GLC300e will have a bigger battery than before (for more range) and is a better fit with where the brand is going in this country. Watch out for the plug-in GLC in showrooms in the second quarter of this year." + }, + { + "question": "Renault Koleos 2016: How do I reset the clock?", + "answer": "I contacted Renault Australia about this, Trevor. But it seems they need to know the trim level and precise model before they can offer an answer. Apparently, different specifications across the Koleos range meant that some variants had a different clock in a different dashboard which required a different technique to reset. Have you asked at a dealership?" + }, + { + "question": "Nissan X-Trail 2010: Steering binds", + "answer": "If your car was built between August 6 and October 30, 2010, Wayne, then it was the subject of a Nissan recall that was announced in November 2011. Apparently, the power-steering’s assistance could simply stop working, meaning that the steering would still work, but would require a lot more muscle input form the driver. Check the dashboard for a power-steering warning light that is the other clue that this is what’s happening.The fact that your car’s problem is intermittent is a bit confusing, but given its recall history, I reckon a visit to a Nissan dealership to see whether the car was one of the affected ones is worth the effort. The other possibility is that the car needs a wheel-alignment as the wheels are not pointing where they should be when you’re turning right." + }, + { + "question": "What cars with high seats and a big boot do you recommend?", + "answer": "If your dad was happy with his previous Yaris, then I think the new model would suit him just as well. Don’t be put off by the lack of a sedan, as the hatchback version is actually even better at swallowing things like wheelchairs. You’d be amazed at just how practical a conventional hatchback is. The real shame is that Toyota no longer sells the three-door version of the Yaris (they’re all five-doors now). Because the three-door model had longer doors, they made getting and in and out even easier. The only catch was that they opened pretty wide (which is why disabled car-parking spaces are extra wide as well)." + }, + { + "question": "What do you recommend for towing a horse trailer and large draft-horse?", + "answer": "None of the vehicles you’ve listed are exactly low-maintenance units. They all have complex all-wheel-drive drivelines (which will be appreciated when towing a heavy trailer across a wet showground) and they use the latest common-rail diesel technology which is fairly intolerant of poor servicing.As for a power tailgate on a ute, I’m afraid you’re out of luck. But some of the wagon versions of these vehicles can be optioned with powered tailgates. The catch there is that these vehicles use coil sprung rear axles (as opposed to the leaf-sprung ute versions) so they’re not as adept at towing. The Toyota Fortuner, for instance can’t match the HiLux’s 3.5-tonne limit and makes do with 2800kg; not enough for your requirements. The Ford Everest (based on the Ranger) is a little better at 3000kg, but still trails the Ranger’s 3500kg towing capacity and is right on your self-imposed minimum." + }, + { + "question": "Hyundai Tucson 2006: Engine stopping", + "answer": "This is another of those \"get the vehicle scanned\" situations. There are about a thousand things that can cause an engine to stop in its tracks the way you’ve described, and only by scanning the computer to see what fault codes have been logged can you even begin to make a diagnosis. You cold be looking at anything from a crank-angle sensor, to a blocked fuel-tank breather, or a faulty throttle-position sensor to damaged coil-pack. Or anything in between. Modern engines are complicated beasts and the days of checking for spark, fuel and compression as a simple roadside diagnosis are long gone.By the way, you haven’t told me whether you have the four-cylinder or V6 versions of the Tuscon. Without that information, I’m flying even blinder." + }, + { + "question": "Volkswagen Golf 2016 or Hyundai i30 2018: Are they reliable?", + "answer": "A Golf with that mileage after just three or four years on the road is a bit of an anomaly. How has the car been used? Was it a delivery vehicle in a previous life? I’d be asking some tough questions and diving deep into the vehicle’s service history to find out how it’s been driven and serviced before taking the plunge, because that mileage is about double what I’d expect from this make and model.The biggest potential reliability glitch with this car is the DSG transmission. While VW claimed that all the evils were fixed by the time the Golf 7 came out in 2013, experience suggests that there are still some examples of this gearbox giving trouble. Symptoms include a loss of drive, poor shift quality, shuddering on take-off and a gearbox that seemingly loses the plot on occasions.And I’m afraid your alternative rings a few alarm bells as well. The Hyundai also uses a double-clutch style transmission and while it hasn’t suffered the litany of problems that the VW unit has caused over the years, it’s still a bit of an unknown quantity. Certainly, some customers seem to be unhappy with the unit in terms of its longevity and replacement clutch packs are not unknown.Also, you seem to have a knack for finding cars with double the expected kilometres on board. I’d expect a 2018 i30 to be showing closer to 25,000km than the 50,000km on the one you’re considering. Cars with higher than expected mileage can be bargains, but you’ve really got to dig into their past to ensure they haven’t been abused or suffered from poor servicing." + }, + { + "question": "Holden Cruze 2013 or 2010: Are they worth buying?", + "answer": "The big difference between the two Cruzes you’ve nominated is that the earlier car was built in South Korea while, from 2011 on, production moved to Holden’s Australian production facility in Adelaide where it was built alongside the Commodore. There’s a school of thought that suggests the locally-made versions would be of better build quality than the Daewoo-made version, but in reality, there’s not much in it.That said, we’d go for the later, Australian-made car, as these had a much better range of engines from which to choose. Specifically, the locally-made Cruze could be had with a 1.4 or 1.6-litre turbocharged petrol engine either of which was smooth and pretty zingy. Or, you could opt for the two-litre turbo-diesel or the non-turbo 1.8-litre petrol as seen in the early, imported Cruze.The diesel is very frugal and offers a relaxed driving experience, but the two turbo-petrol engines are the pick of the crop for smoothness and performance. The one to avoid? The non-turbo 1.8. It was breathless, noisy and generally unpleasant." + }, + { + "question": "Audi A3 and A4 2010: Are they reliable?", + "answer": "Volkswagen is very quick to point out that the earlier transmission woes with its DSG gearbox have been fixed. Certainly, the later versions seem to be better, but the jury is still out on whether the fix has been a complete one.In any case, that’s no use to you as the cars made around 2010 are, indeed, the ones that were most affected by these troublesome transmissions. The smaller Audi models were the main offenders as some of those used the dry-clutch version of the DSG. The larger (and heavier) A4 tended to have the wet-clutch version of the same gearbox which wasn’t nearly as problematic. So that should be your golden rule here if you decide to take the plunge: Only buy a second-hand Audi with a wet-clutch DSG. Even then, we can’t guarantee that it will be all sweetness and light, but at least you’re a chance to side-step major problems. Audi actually recalled many of its models to deal with these gearbox issues at the time.The other thing to be sure of is that any used Audi you buy has a complete service history with no gaps or late services. These cars use high-tech engines that absolutely require clean oil and filters at regular intervals. A neglected Audi is a very good chance to be a pain in the wallet down the track. Like many second-hand prestige cars, these Audis are often cheap for a reason." + }, + { + "question": "Toyota Yaris 2011 and Honda Jazz 2005: Engine longevity", + "answer": "A few factors determine engine longevity, so let’s start with the first of those, the basic materials and design of the engine in question. Both the Toyota and Honda have advanced small-capacity engines that are made from quality materials. So that’s in their favour.The second factor is servicing. A lack of regular maintenance including fresh oil and filters will kill engines fast, so that’s crucial. And finally, how they are driven will also play a part. An engine that only does long distances in the country will always last longer than one that is subjected to frequent cold starts and stop-start traffic. An engine that is regularly revved to redline between the gears will also potentially die younger than one that is driven sensibly and with a bit of mechanical sympathy.The bottom line? There’s no short answer. But I have seen small-capacity Honda and Toyota engines clock up 250,000km and more with correct maintenance. Things have certainly changed from the 1950s when the average car engine needed a rebuilt every 100,000km and what was called a de-coke and valve-grind every 30,000km. Ask your grandfather about it." + }, + { + "question": "What small SUV do you recommend?", + "answer": "It sounds like you have a bit of a thing for French cars right now, Carmel. In fact, you could argue that the French brands are experiencing a bit of a resurgence in Australia, particularly as each brand gets its quality act closer to the mark and the factory warranties have never been better than right now.All three of the cars you’ve nominated have their strong points, and it will really come down to your personal preferences when it comes to which one is right for you. And let me guess; it was the Peugeot 2008’s odd dashboard/steering wheel relationship that put you off. That’s particularly true for shorter folk who have trouble looking over the wheel at the instruments. But then, such quirkiness has always been part of the charm of French cars, no?In any case, it would also be wise to sample the Japanese and South Korean contenders at this end of the market, too, as there are some interesting offerings there as well. The Toyota C-HR would be one, the Honda HR-V another. Don’t forget, either, the Hyundai Kona, Nissan Juke and the Mazda CX-3. All have their strengths and weaknesses, but all are worth short-listing.As for the MX-5, it’s true that Mazda has stuck to the original formula for the new latest little convertible. And, yes, that dictates a small, low car that is huge fun to drive but isn’t for everybody physically." + }, + { + "question": "Should I buy a Toyota RAV4, Kia Sportage or Mazda CX-5?", + "answer": "The RAV4 in its current guise is the best the model has ever been. Of course, that’s exactly how it should be, but some car-makers don’t always crack the newer-is-better code. You’re right about the new RAV4 Hybrid being the headline grabber, but that’s because it’s the big change in the RAV4 formula and the one that is likely to attract the most new customers to the franchise. There’s nothing wrong with the two-litre CVT RAV4 per se, but you might find the performance of the smaller petrol engine a bit on the weedy side, especially with a full load of bodies and luggage on board. And, as with any CVT car, the advice is to drive it before you decide, and make sure you don’t find the CVT’s behaviour too foreign. Some people do, others never notice it.The Kia Sportage Sport is another good package but suffers the same lacklustre engine performance issue in two-litre petrol form. It does, though, have a conventional six-speed automatic transmission rather than a CVT. And while the Sportage was facelifted in 2018, its basic design goes back to 2015. Which, in fact, makes it an older design than the Mazda CX-5 which was first launched here in 2017. Any of the three vehicles you’ve nominated will do the job but history suggests the Toyota will hold more resale value when trade-in time rolls around. And congratulations on the new addition to the family." + }, + { + "question": "What used hybrid should I buy?", + "answer": "The world of hybrids is moving very fast, Hannah, and the rule of thumb is that newer is better purely because the technology is improving all the time. You’re obviously concerned with running costs and your carbon-footprint, so the latest hybrid technology with a full factory warranty would seem to be an obvious way to go.That puts the new Corolla Hybrid firmly in the frame as both a car with the latest planet-saving and life-saving tech as well as Toyota’s five-year/unlimited-kilometre warranty as well as a ten-year warranty on the hybrid’s batteries. For some reason, Lexus hasn’t budged on its four-year warranty, meaning that a 2017 CT200h might only have a few months of factory cover to run if your bought it now. You’ll also potentially pay more for the second-hand Lexus than you will for the brand-new Corolla.The only real drawback with the Corolla Hybrid is that its luggage space – because of the battery-packs – is quite shallow. But beyond that it’s a great car with the hybrid driveline thrown in for just a couple of grand extra. That’s a bargain and it’s one of the reasons the new Corolla will be a lot of Australian families’ first hybrid." + }, + { + "question": "Suzuki APV 2010: Why won't it accelerate?", + "answer": "This is another problem that really needs the services of a diagnostic computer to make any sort of meaningful assessment of what’s going on here. That said, this engine uses a throttle-position sensor to turn the driver’s right-foot input into forward motion at the engine. If this sensor is not talking to the on-board computer, there’s a good chance you could have the exact condition you’ve described, Shalvesh.On a more fundamental level, are you sure the transmission is selecting gears? Perhaps the vehicle is stuck in neutral somehow. But if the engine won’t even rev up when you hit the throttle, I think you’re looking at some kind of sensor problem." + }, + { + "question": "Volkswagen Golf 2019: Should I buy an Alltrack?", + "answer": "It all depends on where you get your information from, John. Like you, I’ve certainly read reports that the Alltrack franchise is being put to rest in North America in favour of SUVs, but a quick chat with VW Australia revealed that the concept still has legs out here. Perhaps the confusion is over the USA market axing of the cars, while the Alltracks sold here are generally sourced from the German VW factory. In any case, you can expect to see Alltracks in VW showrooms for the foreseeable future.The big question is whether they’ll be available with a diesel engine. My VW insider “hopes so” but recent reports that all VW passenger cars will be petrol powered puts that into doubt, even if the Alltrack models are classed by some sections of the trade as light-commercials. Even if the Alltrack concept survives with a diesel engine option, count on there being a petrol-powered variant available as well.In any case, the notion of the Alltrack becoming a depreciation victim here because the USA stops selling them is not going to be a reality." + }, + { + "question": "Nissan Navara 2011: Why does it go into limp mode?", + "answer": "As with any other problems like this one, Terry, the best advice is to have the car plugged in to a scanner and have a diagnostic mechanic read the fault codes which will hopefully give an idea of the cause of the limp-home mode and unresponsive throttle pedal. It could be something simple, it may be something really intrinsic, but without a scan, you’re flying blind.The oil in the intercooler, meanwhile, is a potentially big problem. A little oil inside the intercooler piping is actually quite normal and is usually the result of oil mist from the crankcase ventilation system condensing and leaving a little oily residue. But a large amount of oil in the intercooler suggests a turbocharger with leaking seals and/or bearings. If the seals are leaking, boost pressure from the turbocharger can force oil from the turbo’s bearing into the intercooler. If that’s the case, you’re looking at a rebuilt or new turbocharger unit. A blown turbo could also be enough to prompt the limp-home mode you’re experiencing." + }, + { + "question": "Should I buy a used Honda Jazz?", + "answer": "Well, if you’re looking for a fuel-efficient car, then a Honda Jazz is a very good choice. With an official combined fuel-consumption figure as low as 5.7 litres per 100km, and the ability to run on the cheaper 91-RON unleaded, the Jazz’s weekly fuel costs will be among the lowest around.But $15,000 is a crazy figure. The entry-level Jazz was only about $16,000 when brand-new, so even though the kilometres showing on this one are extremely low, the price being asked is astronomical. The most expensive 2008 Jazzes out there are asking around $8000 (and that’s too much) with plenty out there for $4000 or less.The difference would be if you meant to type 2018 instead of 2008 (which is a better match with the odometer reading you’re quoting) at which point $15,000 starts to look like roughly the right price to be paying. Either way, the Jazz is nicely built, drives well and will be very economical." + }, + { + "question": "What dual cab 4x4 ute should I buy?", + "answer": "The problem with all these vehicles, Darren, is that they seem to have covered huge distances (200,000km is a lot for a car that is just eight years old, no?). Also, some of them have covered those kilometres towing huge, heavy trailers and a full tray at the same time. So, the first piece of advice is to buy one that has a full service history and hasn’t been worked half to death. A Ranger with a huge bull-bar, suspension lift, winch and mud tyres, for instance, is a dead certainty to have been thrashed through the bush every weekend of its life. So be careful and take each vehicle on its merits and overall condition.It seems you’ve heard of the Ranger’s engine troubles (overheating due to faulty EGR coolers and failed fuel injectors) but the Toyota three-litre turbo-diesel is not without its faults either. Cracked pistons between 100,000km and 150,000km are not unknown and, like any common-rail diesel, the Toyota’s engine can consume injectors at a frightening rate. The bottom line is that all these modern common-rail diesels are highly tuned and absolutely need their maintenance. Even then, they can fail, so it’s worth knowing.For your purposes, Darren, I think the Ranger with its more powerful engine (147kW and 470Nm plays the Toyota’s 120kW and 343Nm) and much greater towing capacity (3500kg for the Ford, 2250kg for the Toyota) would be the smarter way to go." + }, + { + "question": "Mazda 3 2007: Can I replace the transmission control module?", + "answer": "Transmission Control Module (TCM) faults are not unknown on these early Mazda 3s. Symptoms usually involve erratic shifting, a failure to select gear at all and having the car go into limp-home mode. The good news is that there are companies out there who can repair your existing TCM, which gets you around the need to buy an expensive replacement. By the way, from what I can gather, any replacement TCM should be plug-and-play with no need to have the new module coded to the car’s other systems.It’s also worth noting that Mazda in the USA issued a Technical Service Bulletin (like a recall but not for a safety issue) for automatic 3s from this era fitted with the 2.3-litre engine. In some cases, the shift solenoid could lose fluid, leading to harsh shifts and shuddering when driving uphill. The fix was a revised solenoid design but the catch was that the unit lived inside the transmission, so to whole gearbox had to be removed and taken apart to replace the part in question." + }, + { + "question": "What small or mid-sized SUV should I buy?", + "answer": "For a start, some owners are not mad about the Subaru’s CVT transmission. It’s not that it’s necessarily unreliable, they just don’t like the way it works with an occasional hesitation and a slight jerkiness at light throttle applications. Some people never notice it, but others find it a real distraction. The Kia meanwhile, has been getting good reviews across the trade, largely thanks to the Australian-input into the model’s suspension settings.Of course, you need to personally drive all three cars on your short-list as there will be things you like and dislike about each one, some of which will be deal-breakers.The SsangYong is certainly the unknown quantity, but mainly because of the brand’s on-again-off-again relationship with the Australian market. But now, with head-office support (the Australian operation is the only factory-owned distributorship outside the brand’s native South Korea) things are looking a bit brighter for buyers and that’s backed up by the factory seven-year/unlimited kilometre warranty that also includes fixed price servicing and roadside-assistance for seven years. That’s got to represent peace of mind." + }, + { + "question": "Suzuki Swift 2012: Transmission \"slipping\" when going up hills", + "answer": "While the less sporty versions of Suzuki’s Swift of this era used a conventional automatic transmission, the Swift Sport used a CVT transmission. And I’m wondering if maybe that’s all there is to your question. The CVT is quite capable of feeling like its slipping when you use lots of throttle, such as when going up a hill or accelerating to overtake. It’s actually quite normal and is the method a CVT uses to maximise fuel-economy by keeping the engine operating in its most efficient zone.But if you’ve owned the car for some time and its behaviour has changed, then it could be that the CVT is beginning to wear internally. Or perhaps it’s the torque-converter (that links the engine to the transmission) that is starting to wear out and allowing the engine to rev harder than it used to for a given road speed.Suzuki did recall this model (and conventional automatic versions) to check for loose bolts that secured the torque converter to the transmission. But if these became loose and fell out, you’d have no drive at all, so I don’t think that’s the problem here." + }, + { + "question": "Subaru Outback 2001-2009: Any known issues with the head gasket?", + "answer": "You’re absolutely spot on, Craig, although my info suggests the problems started occurring in the Outback model as early as 2000. For other Subaru models, head gasket failures have been an issue since the mid-90s. Then trade seems to think that the typical fail-point is somewhere between the 120,000km and 200,000km mark, but I’ve heard of cases of cars much younger than this suffering gasket failure.So what causes it? Fundamentally, it was a bad design in the head gaskets Subaru was using at the time. The gaskets were a composite type, made up of thin metal sheets that were coated with a graphite-based material. Frankly, they were duds and it’s this simple fact that has caused so many Subaru owners so much grief over the years. Subaru eventually changed the design of the gaskets around 2011 and the problem just stopped.You can spot a Subaru with a head-gasket problem a couple of ways. For a start, the failed gasket will allow coolant to escape and that will lead to the engine overheating. So, a car that runs hot after a distance is a likely suspect.Early failures tended to allow the coolant to leak internally (where it was consumed by the engine) but later generations of the Subaru motor started to experience external leaks and these, obviously, are much easier to spot. Look for an oil leak from around the sealing surface of the head and crankcase and coolant on the ground under the car each morning.The really weird part of all this was that Subarus tend to be otherwise very reliable and durable and, serviced correctly, can cover huge distances. But the problem was made worse by the fact that the Subaru flat-four engine actually has two cylinder-head gaskets, instead of the one of most four-cylinder engines. Replacement of the dud gaskets is the only fix and it’s quite a big – and expensive – job." + }, + { + "question": "Honda Civic 2002: Why does it only drive without the petrol cap on?", + "answer": "I think what’s happening when you open the fuel cap, Frank, is not a release of pressure, but rather a release of vacuum. As your car uses petrol, the level in the tank gets lower. If the tank can’t `breathe’, allowing air to fill that space in the tank, a vacuum is created. Eventually, the vacuum becomes so powerful that the car’s fuel pump can no longer drag fuel from the tank to the engine and the car stalls.When you remove the fuel cap, hey presto, the vacuum is released and the fuel pump can do its thing once more. In modern cars, this is often caused by the charcoal canister (a part of the pollution-control equipment) becoming clogged and not allowing air back into the fuel tank. I’ve actually seen cases so bad that the vacuum has actually collapsed the fuel tank under the car (must have been a powerful fuel pump).Driving around with no fuel cap on is both dangerous and illegal (it renders those pollution controls useless because it allows fuel to evaporate into the atmosphere) so the solution is to find out where the blockage is and replace the relevant parts. Like I said, I’d start with the charcoal canister in the engine bay. It could even be that dust or dirt is blocking one of the rubber hoses that link the pollution gear systems. It might seem like a big problem, but from the symptoms you’ve listed, I think it’ll be an easy fix." + }, + { + "question": "Skoda Octavia 2000: Why does the engine keep stopping and won't restart?", + "answer": "On the surface, it sounds like the electrical system is somehow letting you down, Todor. The no-charge light comes on because the engine has stalled and is not driving the alternator, so that’s probably not the root cause here. But only when the glow-plug light appears (which it should every time you turn the ignition on ready to crank the engine) will the engine fire. That’s the clue that whatever glitch is at work here has settled down and is allowing the electrical system to work properly. Of course, a diesel engine doesn’t have a spark (electric) ignition system, so we could be barking completely up the wrong tree here. That said, the modern diesel engine does use a series of electric fuel pumps, and a faulty pump could easily cause the problem you’ve described.With that in mind, the absolute best advice is to take the car to a workshop with the necessary diagnostic gear and have the car scanned to see what fault codes it coughs up. Until you do that, and can isolate the problem, you can run around in circles for months changing perfectly good components in a costly process of elimination." + }, + { + "question": "Mitsubishi Pajero 2004: What can I claim from insurance?", + "answer": "I don’t know of any insurance companies that will pay out an increased amount because of recent repairs. The presumption would have been that your car was worth the $6000 agreed-value amount only if it was in good working order and not in a damaged state. Following that presumption is the fact that, if it needed $1500 spent on it to bring it back to that condition, that’s simply a wear and tear cost that is not the insurer’s problem. It’s a cruel world, no?As for the payout figure including (or not) the registration refund, I’d imagine that would be up to the insurer and would be included in the dreaded fine-print. From what I can gather, this is a pretty common inclusion on most policy wordings, and many insurers will adjust the payout down to include the policy excess (if, unlike your case, Tracey, you were at fault) and the unused portion of the CTP insurance and registration. But get this: Some insurers will even deduct the costs of the rest of the year’s insurance premium from your payout, even if you were paying the premium monthly! Never gloss over the fine print." + }, + { + "question": "Volkswagen Golf 2019: Does it need a 'Supplemental Service'?", + "answer": "Volkswagen dealers will recommend this extra service (usually at the six-month mark) for any vehicle that operates in what’s termed `extreme’ conditions. Those conditions can include high ambient temperatures, dusty conditions and even short, stop-start running. But it’s only a recommendation and not having it done shouldn’t affect your warranty or service record.Generally, it amounts to a change of fluids and an upload of any software changes (the latter you’re entitled to for free under warranty at your next scheduled service anyhow). A lot of owners reckon this is a money grab, while others think that a year between oil changes on a high-performance engine like the Golf R’s turbocharged unit is too long in the first place. In the end, it’s up to you to check the owner’s manual and decide for yourself whether the way you drive falls into the extreme category." + }, + { + "question": "Toyota Yaris: Is it suitable for off-road driving?", + "answer": "Driven very, very carefully, a Toyota Yaris would probably make it up the Oodnadatta Track, but it would be a very slow process and the car may never feel the same again. Even a proper off-road four-wheel-drive can suffer at the hands of outback roads like these, and the corrugations have to be experienced to be believed. That theory also presupposes that the track is in relatively good condition at the time and it hasn’t been raining in those parts.Given that the vast bulk of your driving is, indeed, in Yaris territory I can see your point. Perhaps renting a four-wheel-drive for the Oodnadatta Track holiday would be the way to go." + }, + { + "question": "LDV G10 2016: Does it have a timing chain or belt?", + "answer": "There were three engines offered in the 2016 LDV G10, Brett; a turbo-petrol, a non-turbo petrol and a turbo-diesel. Here’s the answer to all three possibilities: Both the two-litre turbocharged petrol and the turbo-diesel use a timing chain. The 2.4-litre non-turbo petrol engine uses a timing belt.The timing belt will need replacing at regular intervals while the timing chains should be good for the life of the vehicles they are fitted to." + }, + { + "question": "What are the best economical small used cars?", + "answer": "It’s a fact of life, Ted, that fuel-efficiency has been a big focus for car-makers in the last decade. So, the most economical models tend to be the newer ones which tap into better technology (such as stop-start functions) and improved engine and driveline designs.But beyond the improvements in petrol-engine technology, diesel engines have brought some big improvements, as have hybrid vehicles. The real headline makers have been, of course, the plug-in electric vehicles which are now available second-hand for sensible money. I’ve seen Nissan Leafs for sale for less than $20,000 and the plug-in hybrid Mitsubishi Outlander PHEV for similar money.If economy is your number-one aim, stay away from all-wheel-drive cars as the extra driveline friction requires more power and, therefore, fuel to drive it. And don’t forget that how you drive, where you drive and even whether you check you tyre pressure regularly can also have a huge effect on your ultimate fuel economy." + }, + { + "question": "Toyota Land Cruiser 200 Series: What is the height of the running board?", + "answer": "Here’s a figure you won’t find on the specification sheet on the brochure. The internet is no help either, so I took my trusty tape-measure around to a Toyota dealership and worked it out old-school. The answer is 400mm (40cm) but that’s for a standard vehicle. Bigger tyres and lifted suspension will throw that into a cocked hat." + }, + { + "question": "Ford Falcon 2002: Why does the engine keep cutting out?", + "answer": "Computer-controlled engines like the one in your Falcon, Tony, require a range of sensors to provide the information to the computer to allow the engine to run properly. If just one of those sensors sneezes, the engine can shut down without warning.As well as a throttle-position sensor, there are also camshaft-angle, crank-angle, air temperature, coolant temperature, oxygen sensors and more. So the best advice is not to start replacing the sensors one by one, but to have the computer interrogated electronically. The computer will be logging problems as they happen and should be able to tell you exactly which sensor is nodding off intermittently. A Ford dealership along with many independent workshops will have the computer-scan gear to do this. It will save you time and money in the long run.For what it’s worth, since the car cuts out completely, my hunch would be the crank-angle sensor is overheating. So, if you want to persist with a home diagnosis, try this: Carry a bottle of cold water in the car. Then, the next time the engine cuts out, pour the cold water over the crank-angle sensor. If the car suddenly restarts, you’ve found your problem.But to be honest, you could also be looking at a dud fuel pump, a blocked fuel filter and literally a hundred other possibilities." + }, + { + "question": "Mercedes 200C 1996: What issues can I expect buying this car second hand?", + "answer": "You’re kind of in luck, George, because the W202 series of Mercedes-Benz cars is viewed by the trade as the last of the well-built Benzes. Still built in Germany, the W202 was replaced by the W203 at the turn of the century with production of Australian sedans shifting to South Africa (the wagons were still made in Germany). Quality suffered with the switch from W202 to W203 despite the latter being the newer design.But the less wonderful news is that the W202 is still a pretty old car these days and is likely to have covered plenty of kilometres (the 175,000km you’ve nominated is actually quite low). So, there are no hard and fast rules; take every car on its individual merits and be sure to examine each example with a forensic level of detail.Interiors can start to look pretty tired after a couple of decades in the Aussie UV and know that if the vacuum-operated central-locking or heating and ventilation controls ever play up, it can mean a dashboard-out job that can easily cost more than the car is worth. Paint – especially metallic colours – can fade and peel and, again, a respray is likely to cost more than the value of the car itself.Mechanically, these are relatively simple machines but spares can cost plenty and the chances of a previous owner scrimping on maintenance costs at some point in the last 25 years is pretty high. At least there’s a decent aftermarket industry for sourcing bits and pieces. But seriously, these are now old enough to be of interest mainly to the real enthusiasts out there. Buying a Benz that old for the sake of its three-pointed star badge could be asking for trouble." + }, + { + "question": "Ford Ranger 2019: What is the noise coming from my car?", + "answer": "I’ve heard of this before, Sam, and it does seem that it’s caused by the lock-stops banging together and causing the noise you’re hearing. The lock-stop, meantime, is a simple, mechanical device that stops the front wheels turning too far, and to do that, it simply uses one piece of metal that literally bumps into another piece on full lock to prevent further movement. And that’s the noise you’re hearing. That it only happens on with the steering on full lock is the big clue here.Greasing the bits of metal might quieten things down a bit, but I was under the impression that this model Ranger had little plastic caps on the metal parts to prevent the metal-on-metal contact and, therefore, the horrible noises. Either way, I’d be having an expert check the front suspension to make sure the noise isn’t coming for another, more sinister source. You can’t be too careful with this stuff and since the vehicle should still under warranty, what have you got to lose?" + }, + { + "question": "Do the Mazda 6, CX-5 and RAV4 all have space saver wheels?", + "answer": "Mazda only offers space-saver spare tyres on its CX-5 and 6 range, so that’s an easy one to answer. The RAV4 is a bit more complicated because you can option a full-sized spare, but only on the base-model GLX model. And the full-sized spare is not available on the RAV4 hybrid in any form.The move to space-savers gave car-maker a lot more flexibility in packaging terms and saved them money into the bargain (a space-saver is a lot cheaper than an alloy wheel and tyre to match the other four on the car). Along the way, the car with a space-saver will be lighter and that’s a fuel consumption issue all on its own (if a minor one).Fundamentally, there’s nothing wrong with a space-saver for an urban-based car, but bear in mind their speed and distance limitations as well as the fact that braking and handling will be affected by having the space-saver fitted." + }, + { + "question": "What is a good vehicle for towing a horse float?", + "answer": "Let’s start with the four-wheel-drive question, Jess: I reckon a vehicle with four-wheel-drive would be a much better bet for towing anything heavy, especially if you do find yourself on a loose or wet surface (which I imagine mightn’t be too uncommon in the world of the horse fancier). But even a wet bitumen road can be a lot safer in an all-wheel-drive tow-car. So don’t under-estimate the value of all-wheel-drive.The problem with that is that four-wheel-drive dual-cab utes are absolutely the flavour of the month, so second-hand ones are really holding their value. Which means that to get into a, say, Toyota HiLux 4WD ute within your budget, you’re looking at a 15-year-old work-vehicle. And even then, it’s odds-on to have covered more than 250,000km.Sometimes, better value is to be found in four-wheel-drive station wagons like Nissan Patrols and Mitsubishi Pajeros (the Toyota LandCruiser equivalent holds its value extremely well, too, so it’s more expensive). The trick is to find one that has been used as family transport rather than for weekend bush-bashing. Most of them will have enough towing capacity for your needs, too.If you wanted to stick with a conventional utility, did you know that between 2003 and 2006, Holden made an all-wheel-drive version of the Commodore Ute? Called the Crewman, it was a five-seater with a proper tray, the option of a V8 engine and constant all-wheel-drive. They’re well and truly within your budget (and then some) and should be cheaper to run and maintain than a lot of four-wheel-drives. And towing? The Crewman in V8 form (the one you’d want for towing) can legally tow a braked trailer up to 2500kg which should be enough for a two-horse float. Sometimes you have to think laterally about this stuff." + }, + { + "question": "Will a Hyundai i30 run on E10 petrol?", + "answer": "All Hyundais sold new in Australia post-2003 can run on E10 fuel. Really, the only thing to watch out for is if the car has been run on normal ULP for its whole life and you’re only just now changing to E10. That’s because E10 can sometimes loosen deposits in the fuel tank, causing the rusty, scaly deposits to eventually block the fuel filter.So, if this is the first time the car has been run on E10, I’d change the fuel filter now as a precaution, and keep an eye on the filter in the longer term." + }, + { + "question": "Will a Toyota Corolla run on E10 petrol?", + "answer": "The short answer is yes. All Toyotas sold brand-new in Australia after the turn of the century (and some models well before that date) can run on E10." + }, + { + "question": "Do I have a timing belt or chain in my Mitsubishi?", + "answer": "Assuming we’re talking about a 4B12 engine (Mitsubishi’s internal codes) such as found in a 2016 Lancer or Outlander, then your engine has a timing chain rather than a timing belt. While timing belts need periodic replacement (usually around the 80,000 to 100,000km mark depending on the manufacturer) a timing chain should last the life of the vehicle.However, this hasn’t always been the reality, especially with older Mitsubishi engines such as the Astron 2.6-litre which was found in Australian Magnas. These developed wear in their timing chains early in life and many were replaced. The trade seems to regard the 4B12 pretty highly, though, so it seems these later engines are not prone to the same problems. Even so, as with any engine, I’d be making sure the servicing – and in particular, oil changes – has been done by the book. That’s the cheapest mechanical insurance around." + }, + { + "question": "Suzuki Swift 2008: Can it run on E10 (94) fuel?", + "answer": "It can, Jayson, but there’s one vital thing you must check first. Lift the bonnet of your car and find the build date. It should be on a small, silver tag somewhere in the engine bay. Here’s why: Suzuki lists 2008 as the cut-off year for E10 fuel for the Swift. That is, Swifts built before that date can’t use E10, those built after that date can.So why check the build date on your car? Because even though it may have been sold in 2008, it might have been built in 2007. Even if the registration papers list the car as a 2008, it could still have been built in 2007. Paperwork is only as accurate as the person filling it in, but the build-date on the car’s tag doesn’t lie." + }, + { + "question": "What are the top five small cars to buy for around $8000?", + "answer": "It doesn’t sound like a lot of money to spend on a car, does it? But the good news is that an $8000 budget gets you into the realm of some terrific second-hand small cars. For a start, I’d stick with a hatchback layout, purely because they sold better when new, so there are more of them out there to choose from now. Not to mention that a five-door hatchback is a seriously practical vehicle.As for makes and models, well, the world really is your oyster. Conventional wisdom, though, says a second-hand Toyota is usually a pretty safe bet, so look at Corollas from around 2009 or 2010 which fall within your budget, and don’t forget the Yaris with a slightly more recent build date for the same money.Subarus are good buying provided the service history is absolutely spot on and you should be able to find an Impreza in nice condition within your budget. These have held their value really well, so you might find you need to look at slightly older examples form, say, 2007 to 2009. The bonus is an Impreza will have all-wheel-drive, so it’s a good option if you ever use unmade roads and like trips to the snow.Finally, don’t rule out the South Korean brands. Both Hyundai and Kia have been making great cars lately and they represent good value. Try a 2011 or 2012 Hyundai i30 or a Kia Cerato from the same era. The Kia is also a good choice if you prefer a sedan over a hatch as, for some reason, a higher percentage of these were sold new in sedan form.You can buy newer cars, but they probably only fit your budget if they’ve covered a lot more kilometres than the average. Other ways to maximise your spend is to buy an even smaller car (Kia Picanto, Hyundai i20 etc) or shop privately rather than at a used-car yard. Just remember that you have less consumer protection when shopping privately." + }, + { + "question": "Should I buy a Honda Odyssey?", + "answer": "The issue of a lack of performance from the Honda’s 2.4-litre four-cylinder engine is one that has been noted in the past, David. It stems not from the fact that it’s a four-cylinder, rather the way it has been tuned and specified at the factory. Like a lot of Honda engines, the engine was designed to deliver good horsepower and high revs and, while that makes for a sporty feel in the right car, it does nothing for the Odyssey’s role as a people-mover.The root problem here is that the engine is tuned to make its maximum torque (the force that actually accelerates the car) at 4000rpm. Combine that with the odd nature of the standard CVT transmission and you had a recipe for a car that could feel quite lethargic around town. Throw in a full complement of six bodies and their luggage, and things only got worse.Unfortunately, there’s no real way around this. You could have the engine retuned with an aftermarket chip in the computer, but it may not do very much except increase fuel consumption. At that same time, you could wave goodbye to any remaining factory warranty as it applied to the driveline. Manufacturers don’t like customers tinkering with that stuff and will usually claim that the modifications contributed to the mechanical failure.All that being said, I have heard of people `chipping’ the Odyssey’s engine. But of all the examples I’ve seen, the net gain was just 11 or 12 or so kiloWatts; not enough to warrant the cost or transform the vehicle in any major way. Even then, I’d imagine the extra power to be high in the rev range, not down low where you want it." + }, + { + "question": "Mazda 3 2017: How can I reduce the cost of regular servicing?", + "answer": "Capped price servicing is a good way to keep a lid on running costs, or at least know in advance what those costs will be. In the case of Hyundai and Kia cars, they come with capped-price servicing as part of the deal, so provided the car has been servicing correctly by its original owner, you should be able to tap into the capped-price schedule. The catch will be if the car you buy has any gaps in its service history as this could easily render it ineligible for the capped-price package.But really, Jason, what you need to consider is whether cheaper and less frequent servicing is actually going to save you much money. Then put those figures into the context of what it will cost you to change cars in terms of stamp-duty, registration change-over and perhaps even higher insurance costs, and see if it still makes sense as a strategy.If dealer servicing is getting your wallet down, don’t forget that you can change to an independent workshop that might be cheaper than a Mazda dealership. Provided the workshop has the correct certification, it can still stamp your service book and keep your maintenance record (and, therefore, your warranty) intact." + }, + { + "question": "Honda Civic 2006: Does this car have any known issues?", + "answer": "Owners have noted a few problems for these, now, quite old Civics, but as with any other elderly car, you need to take each example on its merits. That said, things to watch out for include fried oxygen sensors in the exhaust system (which will illuminate the `check engine’ light). The power steering can give problems (you’ll still have steering but no assistance) engine mounts can die early and the central locking can pack up due to water entering the system.But by far, the biggest concern with a 2006 Honda Civic is that it was one of hundreds of models caught up in the Takata air-bag fiasco that is still causing grief for car owners around the world. Make sure any car you’re considering has been attended to and had its faulty air-bags replaced.As for value, that will vary enormously according to what condition the car is in and how many kilometres it’s covered. But we wouldn’t be spending any more than, say, $5000 or $6000 for a well-equipped example in neat condition." + }, + { + "question": "How long does the fuel saving Honda gearbox last?", + "answer": "I’m not really sure what you mean by `fuel saving gearbox’, Nijole: I’m sure Honda would claim all of its gearbox options are fuel saving. But I’ll take a stab in the dark and guess that you’re referring to the Constantly Variable Transmission (CVT) now fitted to different Honda models.In the bad old days, CVTs were only used on small, less powerful engines, because they couldn’t really cope with high horsepower or, more correctly, high torque applications. But as the technology matured and things like metallurgy improved, the CVT has moved into the mainstream.A few years ago, we knew CVTs had really arrived when Nissan fitted one to its quite powerful and heavy Murano SUV. So, really, you shouldn’t have any worries with a CVT in a car like a Honda Civic or HR-V.As for the lifespan of a modern transmission, ideally you’d like it to last the life of the rest of the car. And to be honest, any car-maker that can’t build a transmission that lasts at least 200,000km (at a minimum) isn’t paying attention.hon" + }, + { + "question": "Toyota RAV4 2017: Are there any issues with the diesel model?", + "answer": "There are circumstances under which you would stay away from a modern turbo-diesel, but they have more to do with how you’ll use the vehicle than they do with the vehicle itself. The rule of thumb is that you should really only buy a diesel version of a particular car if you plan to use it for at least one decent trip at freeway speeds every three or four weeks at the very least. Along with that is the proviso that you’ll cover enough kilometres each year to balance the higher purchase price and servicing costs of a diesel against the lower fuel costs.The highway-driving caveat is all about long-term reliability and emissions. Modern turbo-diesels are often fitted with what’s called a diesel-particulate filter (DPF). This filter, designed to trap some of the more harmful exhaust emissions) eventually fills up with the soot from the diesel’s exhaust and, when that happens, it’s designed to burn off that soot and regenerate itself, ready for another go round. But if you only drive short distances or only ever at suburban speeds, the filter can often not get hot enough to perform this burn-off and regeneration. When that happens, the filter warning light on your dashboard lights up and it’s off to the dealership for a – sometimes – costly manual regeneration. In extreme cases, the DPF may even need to be replaced and that’s not cheap either.So, if you’re not planning regular trips at freeway speeds, conventional wisdom says a modern turbo-diesel is not for you." + }, + { + "question": "Toyota RAV4 Cruiser: Is there a difference between the 2019 and 2020 model?", + "answer": "completely redesigned the RAV4 for an Australian launch back in January 2019, so don’t expect wholesale changes until the mid-life facelift probably in another coupe of years. That’s as far as the basic engineering goes, of course, but in specification and option terms there could be some shuffling around as Toyota is continually homing in on the sweet spot when it comes to equipment versus price-point.The other thing to watch out for – and Toyota is very good at this – is the limited-edition variant of the RAV4. These variants usually offer a load of standard equipment at a bargain price and are a car company’s way of clearing the shelves. Look out, too, in coming weeks, for good deals on RAV4’s (and any other make and model) with a 2019 build-date as these are often heavily discounted in the first few weeks of a new year. Again, it’s a shelf-clearing exercise, but it can mean very good deals." + }, + { + "question": "Honda Civic 2018: Does this car have Satellite Navigation?", + "answer": "Honda’s solution to navigation was to equip its lower-spec Civics of this period with Apple CarPlay and Android Auto which allowed you to use the navigation apps on your smartphone to interface with the car’s info screen. If you wanted stand-alone, factory satellite navigation, you needed to spend up a bit bigger and buy the VTi-LX version of the Civic which had a Garmin system that also featured live traffic updates." + }, + { + "question": "Skoda Octavia RS245: Premium or Sports model?", + "answer": "With a price premium of about $15,000 brand-new, the Sport model would seem to have the RS245 beaten for value, wouldn’t it? But it’s not that simple and even though the two are both Skoda Octavias, they are really very different vehicles in every other respect.While the Sport model is a sensible, practical (despite the Sport badge) sedan or wagon, the RS245 is a much more driver-focussed, sporty machine. The latter is much more firmly suspended and has performance braking hardware and big alloy wheels as well as a clever mechanical front differential to maximise its grip. The differences under the bonnet are just as obvious and with 110kW in the Sport playing 180kW in the RS245, you can guess which is the faster car to drive.So it really comes down to how much you value a car’s sporty nature. If you do, that $15,000 price jump might not seem so bad. If you don’t the RS245 becomes a very expensive take on the Octavia formula." + }, + { + "question": "Nissan Navara 2008: Where is the device for opening the bonnet?", + "answer": "Opening the bonnet is a two-step process, Chris. First you need to locate the bonnet release catch which, on a 2008 Navara is located on the lower edge of the dashboard, just to the right of the steering column. It should be just under the button that controls the VDC (stability-control) program. It should be a little plastic catch that you pull towards you. When you do, you should feel the catch `give’ and see the bonnet spring up a few millimetres.Step two is to go around to the front of the car, and run your hand along in the space between the bonnet and the grille until you find the secondary catch which has to be pushed to one side to allow the bonnet to be lifted open. Be careful, though: Don’t let the bonnet fall on to your fingers and don’t shove your hand too far under the bonnet as there are hot components like the radiator in there as well. This second, safety catch is there in case the interior release gets bumped while the car is being driven. At which point the bonnet could fly open with interesting consequences.From memory, that model Navara also used a manual bonnet stay rather than gas struts to hold it open. So you’ll need to hold the bonnet open and manually put the stay in place to prevent the bonnet from falling on your head." + }, + { + "question": "What automatic car with a manual handbrake should I buy?", + "answer": "Swapping cars over the park-brake seems a bit extreme, Marlene. And while I sympathise with you – I also dislike the new electronic park-brakes with a passion – I could never justify trading-in over it. Sit down and work out how much you’ll lose in stamp-duty, the change-over price and other financial charges and you might just decide you can live with the dreaded electronic brake.The other troubling news is that within a few years, there won’t be any new cars with conventional park-brakes; the world is going electronic and there’s not much consumers can do about it. The better news is that the best ones now engage and disengage automatically, so you don’t have to think about them. Nor do you have to operate them yourself (which is the big bone of contention here)." + }, + { + "question": "What sedan would you recommend for a P plater?", + "answer": "There are two things that are crucial for inexperienced drivers. And those start with reliability and end with safety. Reliability is more or less a given these days when it comes to relatively new cars, so my advice would be to buy the car that offers the biggest safety package within your budget.Look for side- air-bags and curtain air-bags, as well as things like autonomous braking, blind-spot monitoring and lane-keep assistance. Things like anti-lock brakes and stability control have been standard on most cars for years now, but the above, newer technologies are still filtering down from high-end cars into the more democratised part of the market.But make sure you know exactly what you’re buying as sometimes these safety technologies are bundled up as part of an extra-cost option when the cars are bought new. Not all new-car buyers see the value in this, so it’s possible to have two very similar looking cars with very different safety credentials. Know your target." + }, + { + "question": "Toyota Land Cruiser 2014: Is this a good car to buy second-hand?", + "answer": "I’ll take a punt here and suggest that the $55,000 price was the trade-in value at a Toyota dealership. Certainly, it’s about what a dealer would offer as a trade-in on a new LandCruiser, so it’s a good deal at that money.The best thing you can do is sit your mate down, look him in the eye and get honest answers about how the vehicle has been used and what condition it’s in. This was a relatively early example of the turbo-diesel V8 and while they improved as Toyota made running changes, the early engines were known to burn a bit of oil. After his years of ownership, your pal should be well aware of things like that, so get some straight answers.If it checks out, that’s great, but you’d still want to have a contingency budget for repairs as these were complex machines, and even jobs like replacing the starter motor (which lives up under the inlet manifold on these V8s) can cost a motzah to complete. That said, I love the idea that the vehicle has done mostly highway kilometres and that it’s never been off road. Seriously, that’s the second-hand LandCruiser you want to buy." + }, + { + "question": "Iveco Daily 2013: My car won't drive in the bottom three gears", + "answer": "Six-speed manual gearboxes often have gears one, two and three sharing a shaft inside the gearbox. The fact that you can select all those gears but not have any drive in them suggests that something on that shaft is failing to mesh with either the countershaft or the output shaft.Does the gearbox make any weird noises when you select any of the first three gears? Is there any oil leaking from the gearbox casing? It could be anything from a stripped gear or spline to a failed bearing. Either way, I think it’s probably a fundamental mechanical failure and you’re looking at a gearbox rebuild or replacement. At least if the top three gears are working, everything downstream of the gearbox seems to be okay." + }, + { + "question": "Toyota Camry 2007: Why does my car emit a petrol-like smell when first starting up?", + "answer": "Starting an engine from cold requires a richer (more fuel, less air) mixture than the engine needs when it’s up to operating temperature. Because the inside of the engine is cold on the first start of each day, this richer mixture gives the engine the chance to run smoothly and not stall. Remember old cars with choke levers? It’s the same thing except that now, the computer controls the choke.So, yes, that’s why you sometimes detect a petrol smell when a car first starts up. But make sure the smell goes away and doesn’t stick around the whole time the car is running, or you could be looking at a fuel-injection problem that will need addressing. And don’t confuse a petrol smell with an oil smell. If you can smell oil or see blue smoke on start-up, then you’re possibly looking at a worn or leaking engine." + }, + { + "question": "What is the difference between a small SUV and a hatchback?", + "answer": "Probably not as much as you might think, Lisa. SUVs are generally based on a hatchback or sedan, and – generalising again – they use the same engines and transmissions. As you’ve identified, they’re a bit taller, but they’re not always larger inside thanks to the sometimes larger suspension towers intruding into the cabin space.You’ll often find extra gear such as plastic wheel-arch flares and bigger bumper bars but, usually, these are nothing more than visual additions to make the SUV look tough and butch. You’ll often find different tyres on the SUV version, too, but a bigger difference (and it’s becoming less and less common) is the addition of all-wheel-drive (most hatches are now front-wheel-drive) which adds weight and complexity and seems a bit odd since these are not off-road vehicles by any stretch of the imagination.Meantime, the biggest difference between an SUV and the hatchback it’s based on? Usually the price-tag." + }, + { + "question": "Mazda BT-50 2013:", + "answer": "This is, indeed, a known problem with Ford (and other) automatic transmissions. The layout of your transmission uses the engine’s coolant to cool the transmission by running a transmission fluid line through the radiator. And yes, when that line fails, the coolant mixes with the transmission fluid. That leads the transmission to fail mechanically (the coolant doesn’t lubricate the transmission) as well as the coolant destroying the transmission’s computer.By insurance, I take it that you took out an extended mechanical insurance policy when you bought the car, because general car insurance won’t cover mechanical failures such as this. Given the get-out clauses with which some of these policies are riddled, I’m not surprised that you aren’t covered for the full cost of the repair.Mazda increased its factory warranty to five years/unlimited kilometres in August 2018, but when your car was new, it was covered for only three years. I’d still be giving my Mazda dealer a call, though, as you might find the relatively low kilometres you’ve covered might convince them to make a pro-rata offer for part of the repair costs. I wouldn’t hold my breath, but it’s got to be worth a try. And, no, I don’t consider 98,000km to be a reasonable distance for a modern transmission to fail." + }, + { + "question": "Mazda BT-50 2013:", + "answer": "This is, indeed, a known problem with Ford (and other) automatic transmissions. The layout of your transmission uses the engine’s coolant to cool the transmission by running a transmission fluid line through the radiator. And yes, when that line fails, the coolant mixes with the transmission fluid. That leads the transmission to fail mechanically (the coolant doesn’t lubricate the transmission) as well as the coolant destroying the transmission’s computer.By insurance, I take it that you took out an extended mechanical insurance policy when you bought the car, because general car insurance won’t cover mechanical failures such as this. Given the get-out clauses with which some of these policies are riddled, I’m not surprised that you aren’t covered for the full cost of the repair.Mazda increased its factory warranty to five years/unlimited kilometres in August 2018, but when your car was new, it was covered for only three years. I’d still be giving my Mazda dealer a call, though, as you might find the relatively low kilometres you’ve covered might convince them to make a pro-rata offer for part of the repair costs. I wouldn’t hold my breath, but it’s got to be worth a try. And, no, I don’t consider 98,000km to be a reasonable distance for a modern transmission to fail." + }, + { + "question": "Can the Toyota HiLux be flat-towed?", + "answer": "Flat-towing – where the towed vehicle has all four wheels on the ground – is common in North America where it’s quite normal to see a motorhome flat-towing a Chevy Suburban or Ford SUV. The idea is that the motorhome is the mother-ship and the SUV becomes the grocery-getter once you’ve settled in somewhere with a nice view. They take their fun seriously, those Americans.The practice is much less common here, but I’ve seen a few Suzuki Sierras and Vitaras and other small four-wheel-drives being flat-towed, so clearly it’s possible. As you’ve identified, a two-wheel-drive vehicle with a conventional manual gearbox shouldn’t suffer any dramas from being flat-towed. That said, I’d be careful with a four-wheel-drive, particularly a permanent all-wheel-drive example - because these are more complex drivelines and sometimes don’t appreciate being back-loaded. It’s also worth remembering that a vehicle with a conventional automatic is a no-no for flat-towing as, unless the engine is running, the pump that lubricates the transmission isn’t working and the gearbox will be destroyed.Unless the dealer can show you precisely why a particular year-model HiLux shouldn’t be flat-towed, I’d be a bit suspicious (especially when other dealers say yes) but the fact that nobody wants to offer you a warranty on a HiLux that’s being flat-towed also suggests to me that you could run into problems if there’s ever a claim.It would also be worth checking what your insurance company says about flat-towing and don’t forget that different States and Territories have different rules and regulations. In Queensland, for instance, the law says that unless the unladen mass of the towing vehicle is at least three-and-a-half times the laden mass of the vehicle being flat-towed, you need to somehow make the towed vehicle’s brakes part of the package. On that basis, unless you’re towing your 1500kg HiLux with a vehicle that weighs at least 5250kg unladen, you’ve got yourself a problem that could involve the law and the insurance industry if something goes wrong." + }, + { + "question": "Holden Barina 2000: Why does my car randomly lose momentum?", + "answer": "Diagnosing problems like this one are difficult, Willie, mainly because you can bet your bottom dollar that the car won’t reproduce the problem when your mechanic drives it. But three or four times every tank of fuel is not funny and, should the problem rear its head just as you’re about to enter a busy road or turn across traffic, it could be very dangerous, too.But the fact that the car runs perfectly most of the time suggests that it’s not a problem with any of the actual, mechanical engine parts, or it wouldn’t run properly at all. That leaves you with fuel, spark or the computer that controls everything as your most likely suspects. A dodgy sensor such as a crank-angle, camshaft-angle, temperature, oxygen or throttle-position sensor can cause problems like these and sensors have definitely been known to throw up intermittent faults.The best bet is to have the car scanned by a dealership or workshop with the correct computer gear. Otherwise you could be chasing your tail for weeks, wasting time and money as you change sensors that were working properly and still not fix the problem." + }, + { + "question": "Hyundai Santa Fe 2019: Should I buy the diesel version?", + "answer": "You can work this out mathematically if bald numbers don’t scare you. The petrol four-cylinder Santa Fe is $3000 cheaper than the diesel. In all-wheel-drive form, the diesel has an official combined fuel consumption figure of 7.5 litres per 100km, while the petrol scores 9.3 litres. That means, that for every 100km travelled (based on those official test figures, remember) the petrol will use 1.8 litres more fuel. Based on $1.50 per litre, that means the petrol will cost about $2.70 more to run for every 100km, and that means you’d need to cover roughly 111,000km before you broke even on the extra purchase-price of the diesel. Even then, it’s not that simple as the diesel might be more expensive to service and maintain. Either way, though, petrol starts to look good.That said, you sound like you’re in the perfect situation to make the most of a diesel engine. Yes, the turbo-diesel will tow a small caravan better than the four-cylinder petrol Santa Fe and, provided you do at least some country driving every month or so, you shouldn’t need to worry about the diesel particulate filter filling up or failing. Country driving will also stretch the diesel’s fuel consumption advantage further.My advice? Drive both and make a decision based on the smoothness of the petrol or the relaxed flexibility and towing smarts of the diesel." + }, + { + "question": "Which used car is better a Nissan Cube or Toyota Rukus?", + "answer": "I’d go for the Rukus every time. And that’s not to say there’s anything inherently wrong with the Nissan Cube, but it was only sold here as a private import with all the insurance, servicing and spare-parts hassles that can bring with it.But besides all that, the Rukus is, mechanically speaking, the previous-generation Toyota Camry, built on a Corolla platform with a super-useable boxy body. So, as well as being amazingly practical, it should also be a zero-hassle ownership experience. The Rukus might not have the pizzazz of the Nissan, but it’s the one to buy second-hand." + }, + { + "question": "Hyundai i30 2015: Radio recall?", + "answer": "Unfortunately, you’re unlikely to get a manufacturer to pay for repairs on a car that is well and truly out of warranty (as a 2013 Hyundai, which came with a five-year warranty, is). The difference would be if the faulty radio was a pre-existing condition that Hyundai had been notified of before the warranty ran out.It’s very unlikely that a car-maker would issue a recall for something like a faulty radio, as recalls are generally caused by safety-related problems and faults. But manufacturers do issue TSBs (Technical Service Bulletins) for non-safety problems.I have heard of Hyundai radio units giving trouble, usually starting with a lack of volume and working their way up to no sound and then no power at all. The good news is that the trade knows about it and there are specialists who have a dedicated fix for these units. In the meantime, it would certainly be worth asking your Hyundai dealer if they’ll fix or replace the head-unit. For instance, since you’re obviously a Hyundai family, or if you were a long-time, repeat customer, you might find the dealership will listen sympathetically in order to keep your business into the future. But don’t go to the bank on it." + }, + { + "question": "What car should I buy?", + "answer": "Obviously, the safety of your grandkids is the primary concern here, so definitely go for a car with a five-star safety rating. Something with side-curtain air-bags is a good idea, too, as it provides air-bag protection for the rear seats as well as those travelling in the front.A car with autonomous braking and all the driver and braking aids is also worth the extra investment. That way, you’re less likely to be caught up in a prang in the first place.Beyond that, Marlene, the world is your oyster with the budget you have, and $18,000 buys some terrific second-hand cars. I’d look at a Toyota Camry, Mazda 6 or a late-model Hyundai Sonata. Remember that the later the build date, the more safety equipment you’ll be buying.Make sure you find a car that is comfortable for you to drive and that suits the rest of your circumstances. As in, will it fit easily in your garage and can you afford to maintain it and put fuel in it." + }, + { + "question": "Hyundai ix35 2011: Where do I take my car to fix electrical glitches?", + "answer": "With that list of problems, I’d be looking at having the body computer checked, at either a Hyundai dealership or a known automotive electronics specialist. Modern cars have computers to control not just the engine and driveline’s behaviour, but also the functions you’ve mentioned.Central locking and sunroof problems are classic examples of a body computer that is not playing the game. You might find a specialist can reboot the computer to fix these flaws, but you may also be looking at a complete computer replacement.But before you do any of that, try this little hack: Lock the vehicle and when you press the button to unlock it, hold the unlock button down for at least 30 seconds. Believe it or not, this can sometimes re-set the body computer and will fix all your problems. It’s a bit of a long-shot, but definitely worth a try." + }, + { + "question": "What would the battery warranty be like on a used Toyota Corolla?", + "answer": "Because you’re looking at a car built before January 1 2019, the vehicle won’t carry Toyota’s current, upgraded five-year factory warranty. Instead, you’ll get what’s left of the three-year/100,000km factory warranty. In the case of a hybrid Toyota, that also includes eight years and 160,000km worth of cover for the batteries, so if the car you buy is just two or three years old, you’ll have anything up to six years of warranty on the battery-pack. That’s a pretty good deal.The catch is that the car you buy must have a full service record that shows it has not been neglected in any way. If the service record has gaps in it, Toyota has the right to cancel the warranty on that particular vehicle.Modern hybrids are clever in that when a battery cell fails, only the dud cell (rather than the whole battery-pack) needs to be replaced. Our experience, too, in this department is that Toyota hybrids are hitting wrecking yards (thanks to crashes) faster than they’re wearing out their battery-packs. That means there’s a decent supply of second-hand batteries with lots of life left in them at reasonable prices. One quote for a second-hand Prius battery-pack was between $1500 and $2000 from a wrecking yard." + }, + { + "question": "Toyota Camry 2012: Can I mix fully synthetic and semi synthetic oils?", + "answer": "Let me guess, you did an oil change 12 months ago using semi-synthetic oil and then another one six months ago using fully-synthetic. And now, there’s just enough oil left in either container that, if you combined them, you could do the next oil change without buying more oil. Am I close?Anyway, the short answer is no, you shouldn’t mix two different types or grades of oil. Remember the old Castrol TV ads; Oils aint oils? Well, it should have been: Oils aint just oils. Oil isn’t just refined crude; a modern automotive engine oil is made up of lots of components, collectively referred to as additives. These additives make oil more effective at both high and low temperatures as well as providing extra protection and sometimes even a cleaning function.Which is great, but the different additives in different oils sometimes don’t get along too well when they’re mixed. Sometimes they can cancel each other out, at which point you’re suddenly using oil that doesn’t protect as well as it should.Keep the spare oil from each oil change as a top-up (something you probably won’t need in a relatively new Toyota Camry). And if it’s not needed for that, give the poor old lawn-mower an oil change with the left-overs. How long since the mower or brush-cutter got some love?" + }, + { + "question": "Toyota Yaris 2006: Doors will not open", + "answer": "It sounds like part of the mechanism that operates the door latch has broken or melted or fallen off or in some other way failed. I’m not sure about the specifics of the rear doors on a 2006 Yaris, but the solution is to get inside the door and operate the latch mechanically to open the door. But that can be easier said than done.If you can lower the window in that door, you might find a locksmith or specialist safe-breaker who can use a hook to manipulate the latch. But in many cases, the only solution is to remove the interior door trim to get at the broken mechanism. The problem there, of course, is that the door trim will be hard up against the door jamb and the rubber deals, so removing it can be a huge problem.In some cases, you’ll be able to remove/lift one corner of the door trim to gain access, but I can’t guarantee that the trim won’t be damaged in this operation. Once it’s damaged, of course, all bets are off and you can cut a hole in the trim to gain the access you need to trigger the latch.And the better news is that there are plenty of Yarises in wrecking yards waiting to give up their door trim to replace the one you’re about to butcher. And if memory serves, all Yarises had the same colour interior, so finding a matching door trim won’t be too difficult." + }, + { + "question": "Is it easy to change the oil yourself?", + "answer": "This is one of those `if you have to ask, it’s not for you’ questions, I’m afraid. Changing a car’s oil is not, in and of itself, a difficult mechanical challenge, but getting it wrong can easily cost you an engine rebuild, so it’s vital that you’re across the job. And when you consider that an oil and filter change (as opposed to a full service) at an independent workshop for a conventional car in an urban area shouldn’t cost more than about $150, there’s maybe not so much to gain. Not when you consider the cost of the oil and filter should be included in that price.The other big advantage of having a workshop change your oil is that they’ll be able to dispose of the used oil in a legal and environmentally sound way. Otherwise, you stand to have four or five litres of filthy, toxic used engine oil in a pan just waiting for you to trip over it in the garage next day and create a messy bio-hazard.The best advice is to always use good quality oil (a name you recognise is a good start) and give extra-cheap or supermarket-chain-branded oil filters a miss as they’re quite often poor quality and can cause their own problems, including engine failures." + }, + { + "question": "What towing capacity do I need for a float with two horses?", + "answer": "The rule of thumb is that a float with two horses on board is around the 2000kg mark, so that’s the absolute bare minimum towing limit you’d be looking at. Even then, by the time you add a couple of saddles, some feed bins and whatever else it is horsey people cart around, you could easily be looking at 2.5 or even three tonnes.With that in mind, the smart move would be to buy a dual-cab ute with as much towing capacity as possible. The good news there is that many of the popular choices can tow a braked trailer weighing anything up to 3.5 tonnes. Think about it; if a ute can tow 3.5 tonnes, it should cope easily with two tonnes.If, on the other hand, we’re talking a three-axle float and a pair of Clydesdale horses, you might have to look at one of the US-made utes from the likes of RAM or other US-market brands. And even then, you need to be careful: Even though some versions of the RAM ute can legally tow 4500kg with a braked trailer, to do so and not exceed the GCM (the combined mass of the vehicle and trailer) the payload in the tray falls to less than 100kg." + }, + { + "question": "Should I buy an Audi A3 or A4?", + "answer": "It would pay to bear in mind, Tony that there’s an all-new A3 due in Europe next year (Check out Carsguide’s overage of the Geneva Motor Show when it happens) as well as a major upgrade of the A4 that will include new or comprehensively revised engines and mostly new body panels and interior.Is the heavily discounted A4 a dealership demonstrator? As that might explain why the A4, even though it’s the bigger car, has had its price slashed, despite having all that desirable kit thrown in. That said, the A4 lives in a market segment (mid-sized sedans) that is not doing terribly well right now (in Australia and elsewhere) so maybe Audi has too much stock of a car that has plenty of competition (Mercedes-Benz C-Class and BMW 3-Series) in a struggling market.The bottom line, however, is to buy as much car as you need and don’t make the mistake of buying a smaller, cheaper car when it won’t easily do the jobs you have in mind for it. Again, though, the A3 is a pretty practical hatchback (or sedan) and owners don’t seem to complain that it’s underdone in any major way.So, drive them both, and see which one you like to pilot. And then start throwing offers at the salesman and see how much he or she is able to bend on either car. By the way, the virtual cockpit is brilliant technology." + }, + { + "question": "Nissan Navara 2019: Infotainment system not working since July upgrade", + "answer": "Nissan made a big song and dance about the new infotainment system on its 2019 Navara, and rightly so, because the vehicle had been off the pace in this regard compared with its major competitors. The changes included the inclusion of Apple CarPlay and Android Auto, but also included full smart-phone mirroring.None of which is much use to you, Dom, because if the system won’t connect to your phone without dropping out, it’s a moot point, yes? I’d be straight back to the dealer to have it sorted out. The computer that controls the infotainment might need a re-boot or maybe there’s a more fundamental problem. Either way, Nissan’s factory warranty should cover this.But before you do that, try one thing: Pair the car with a different phone just to rule out the possibility that it’s your phone that the upgraded system doesn’t like." + }, + { + "question": "Daewoo Kalos 2004: What type of code-reader do I need to find a fault code?", + "answer": "There’s not a lot of good news here for the home mechanic, I’m afraid. No doubt some of the code-readers you can buy online will do the job, but it’s all a bit of a lottery. In many cases, you’re buying a code-reader from overseas, and while it might cover the car you own, it might be loaded with the software for a different version of the same model. Also, you can’t update the reader with new software as it becomes available and, in many cases, you’ll need more than one code-reader to cover all of the car’s systems.According to a lot of workshops, generic code-readers aren’t worth the bother and will often only give you the fault code-number, rather than an explanation of what the fault actually is. Sometimes, they’ll just flash up a message that you should refer the problem to a dealership. Not very helpful.I spoke to a Daewoo specialist workshop about this and was told that the code-readers worth bothering with start at about $8000 and go all the way to $12,000. Which, I imagine, is more than you wanted to spend." + }, + { + "question": "Isuzu D-Max 2010: Do the front wheel bearings need repacking every 30,000 kms?", + "answer": "From experience, vehicles like the D-Max (and many others) are very hard on front wheel bearings. But you’re right, that’s really because the majority of them are all-wheel-drive while yours is rear-drive. So I would imagine wheel-bearing service intervals would be a lot longer than 30,000km.The problem with four-wheel-drives is that the front wheels are being asked to do an awful lot. As well as steering the vehicle, they also have torque going to them from the engine. Also, since these vehicles tend to be used off-road, the wheels and bearings are routinely dunked in silty or even salty water. That shortens the lifespan of any components. The heavy turbo-diesel engine sitting over the front wheels also adds to wear in these cars, and could be part of the reason for such regular maintenance.Or, it may simply be that Isuzu has made a blanket decision that all D-Maxes, regardless of driveline, have their wheel bearings repacked every 30,000km. It certainly won’t hurt to have the bearings inspected every 30,000km, but I’d be very surprised if they needed repacking every time. Some of these vehicles also use a sealed-for-life bearing and require replacement rather than repacking.The difference would be if your vehicle was still under warranty (which, being a 2010 model, it’s not) at which point you’d need to stick with the factory service schedule to keep your warranty intact." + }, + { + "question": "Toyota C-HR 2017: How do I change the language in my car?", + "answer": "I’ll assume you had a good poke around the various settings menus before contacting us, Sweta, so I’ll skip that part of the advice. But from what I can gather, your privately-imported car may not actually have the functionality to switch to an English-language format.Different markets have different specifications for this and sometimes the same vehicle can be built in two (or more) different factories around the world. Certainly, if the car you own had been destined for a market outside Japan, it would have had multi-lingual abilities. But, if it was only ever destined for the Japanese home market, there’s a big chance it only has Japanese programmed into it.If that’s the case, you might find you need to change the entire head unit. That might be wise anyway, as some Japanese radio stations operate on a wave-length that isn’t used in Australia. Basically, this is another of the pitfalls of parallel-imported cars." + }, + { + "question": "Toyota Land Cruiser 1998: What is the towing power of this car?", + "answer": "By 1998, the LandCruiser had gained bigger brakes and a bigger wheel and tyre combination, making these later versions the best for towing. Pre-1995 versions were limited to towing 2500kg, but the upgrade took that limit to 3500kg which is still competitive even today. The transmission makes no difference to this limit." + }, + { + "question": "What is the difference between the Hyundai i30 N Line and Kia Cerato GT?", + "answer": "The Kia’s seven-year factory warranty is – and should be – a big selling point. But that’s countered by much more expensive servicing over the Hyundai. Keen driveaway pricing also works in the Kia’s favour, however. Frankly, both are great cars with lots of useable performance (they share the same engine, actually) and practical layouts.So, it could come down to a philosophical debate: The i30 N Line sits one rung below the hero i30 version, the N. The GT, meanwhile, is the flagship Cerato, so you don’t need to explain to the neighbours why you didn’t buy the flashest one. But for a lot of buyers, a manual transmission is the gearbox of choice in quick little hatches like these, and only the Hyundai offers a six-speed manual or a seven-speed DCT. In the Kia, it’s the DCT or nothing." + }, + { + "question": "What second-hand car should I buy?", + "answer": "The Forester is a good choice provided it has a full service history. True, you probably shouldn’t buy any relatively new vehicle without this document, but the Subaru engine is renowned for being reliable and durable provided it has never had any skipped oil changes. Skipped servicing allows sludge to build up in the oil, and the Subaru’s intricate oilways won’t tolerate it. Eventually, they gunk up and block the flow of oil to various vital engine components.The Tiguan is a lovely car to drive, but concerns over its DSG transmission remain to haunt it and its stablemates. Meantime, conventional used-car wisdom says Toyota every time. Just make sure nobody has confused the RAV4 for an off-road machine and abused it accordingly." + }, + { + "question": "Holden Vectra 2004: How do I jump-start my car?", + "answer": "Jump-starting a modern, computer-controlled car is fraught with dangers. Get it wrong and you can fry the electronics and that’s bound to cost plenty if you damage – and need to replace - the on-board brain. The conventional advice is to connect the positive lead of the jump-start kit to the positive terminal of your car, but attach the negative lead of the jump-pack to a solid, metal part of the car. As in, not the actual negative battery terminal. That reduces the chance of sparks that could ignite the flammable gasses batteries give off. Make sure the ignition is switched off when you connect, too.The best advice is to also make sure you’re using a set of surge-protected jumper leads ort a jump-pack that’s similarly protected as it’s the power surge (or spike) that kills electronics. The other piece of advice is; if you’re unsure about jump-starting, leave it to somebody who knows." + }, + { + "question": "Mazda BT-50 2017: How should I be towing with my car?", + "answer": "Opinions are divided on this subject, Steve, but there’s a school of thought that says you shouldn’t tow anything heavy in an overdrive gear. Manual-gearbox Toyota LandCruisers of the last 30 years or so are prime examples of this, and hauling a heavy load in fifth gear in these can destroy a gearbox real quick. But all vehicles will be better off with overdrive locked out while towing; it’s just kinder to the driveline. So, your decision to tow in fifth gear rather than sixth is a sound one.The only catch with some vehicles is that both fifth and sixth gears are overdriven. But fifth gear in the BT-50’s automatic gearbox is not, it’s 1:1, so you should be fine as long as you don’t exceed the manufacturer’s towing limits at any stage.As for putting bigger wheels and tyres on the BT-50, you’d actually be altering the gearing, making it taller, which means the vehicle may not cover ground as effortlessly as it does now. Hills and headwinds might require more throttle, too, and that will mean higher fuel consumption." + }, + { + "question": "Kia Rio 2019: Is it economical to run premium petrol?", + "answer": "The Kia Rio only requires 91RON unleaded. The engine is tuned for that octane rating, so you won’t gain anything, apart from more space in your wallet, by switching to 95 or 98RON fuel. Despite every premium petrol marketing campaign suggesting otherwise, running on more expensive fuel won’t gain you any performance or greater fuel economy, so stick with 91." + }, + { + "question": "Ford Territory 2012: Transmission recall?", + "answer": "Theoretically, yes the transfer case could cause a clunk from the drivetrain, but without hearing the noise in person it is next to impossible to diagnose. You can find all recalls issued by Ford here." + }, + { + "question": "Should I lease a car or purchase one?", + "answer": "Hi Sam, I can’t offer financial advice as to whether a lease, car loan, or private loan will be preferable for your individual situation. Leases have been a great way to get into a late-model car while assisting your tax situation, though you do have to be aware of balloon payments due at the end of the lease term. Also consider the value of the car once you’ve racked up plenty of kilometres up and down the M1 freeway each day getting to Newcastle. I’d suggest speaking to an accountant or financial advisor first." + }, + { + "question": "What year is my Subaru Forester?", + "answer": "You actually bought both in one go, John. In much the same way as the American car industry used to do, Subaru actually releases their cars by model year or MY code generally in the August or September of the previous year. So you have a 2017-spec Forester which was built in 2016." + }, + { + "question": "Kia Seltos 2019: Is it too small?", + "answer": "The question of whether the Kia is too small compared to the Subaru or Toyota really comes down to your individual situation, Greg. However, while the Seltos is marketed as a competitor for the Mazda CX-3 or Hyundai Kona it is much larger than both those compact cross-overs, measuring up only 40mm shorter than its larger Sportage sibling! It is a great-looking machine but I’d go for an all-wheel-drive model to avoid the 2WD’s antiquated torsion-beam rear-end." + }, + { + "question": "Is it possible to buy a new 4WD with a manual handbrake?", + "answer": "As electronics take over cars and 4x4 vehicles the humble cable-operated handbrake has largely gone the way of the carburettor and points ignition systems. The easiest way to find a manually operated handbrake today is in dual-cab utes and their wagon-style siblings, like the Holden Colorado, Toyota HiLux and Prado, Ford Ranger and Everest, Mitsubishi Triton, Isuzu D-Max and MU-X, and Nissan Navara." + }, + { + "question": "What car is able to tow a minimum of 2200kgs?", + "answer": "If comfort and solid heavyweight tow-ratings are on your shopping list I’d recommend looking at the turbo-diesel V6 Land Rover Discovery, or the 200-series Toyota LandCruiser GXL. Both are superior tow vehicles to many dual-cab utes on the market, while offering genuine luxury in their cabins, and plush coil-sprung suspension. If a 4x4 leaves your mustard un-cut I’d be suggesting a large full-size American-built pick-up like a Dodge Ram, Ford F-150 or HSV Silverado." + }, + { + "question": "Can any Hyundai model be flat towed behind a motor home?", + "answer": "A Technical Service Bulletin (TSB) from Hyundai back in 2011 stated any manual, two-wheel-drive Hyundai was OK to be towed four-down behind a motorhome. So far Hyundai has not indicated there has been any change to this TSB. When looking at cars to flat-tow behind a recreational vehicle (RV) ensure the tow vehicle has the required rating to tow the mass you’re intending to pull." + }, + { + "question": "Toyota FJ Cruiser 2014: How many kms should a second hand car have?", + "answer": "Hi Rebecca, generally 100,000km isn’t a concern on rugged off-road vehicles like Toyota’s retro-cool FJ Cruiser, as this has been spread out over five years now and most people will rack up at least 20,000km per-year. The crucial aspect to this is whether the FJ has a full service history (major services happen every 80,000km and 100k kilometres), and whether the bulk of those kilometres were done around town in stop-start driving, or on longer trips which cause less strain on mechanical parts. In most cases parts won’t simply start falling off once you hit 200,000km and a well looked-after FJ should be able to reach over 300,000km before major components will need to be reconditioned. As to the value I have seen sub-100,000km-old examples listed as low as $32,000 and some as high as $45,000 so it will come down to the individual FJ’s history. I would definitely have a look at the prices around Australia as you might find bargains a short road-trip away." + }, + { + "question": "Volkswagen Passat 2012: What does the flashing wrench indicator mean?", + "answer": "Hi Chloe, the wrench symbol is the service indicator light on this generation of Passat. I would take the car to your nearest licenced mechanical repairer and have them read the fault codes logged in the ECU, which is basically your car’s brain. Basically, when a part of your car stops working properly it sends an error message to the ECU, which has an error code it can display when the mechanic plugs their scan tool into the computer. This model Passat had an issue where the service light would come on, requiring the ECU’s software to be updated by the dealer. I’d take the car in and see what error codes come up as the first job." + }, + { + "question": "Ford Ranger XL 2011: Difficult to start on a cold engine.", + "answer": "Normally this would be an issue with the glow plugs, but the 2.5 turbo-diesel Rangers seem to occasionally have an issue with the assembly around the fuel filter (which includes the water trap and primer pump) sucking in air. This can be fixed by replacing the unit as a whole. Similarly Ranger owners have reported trouble cold-starting their 2.5 TD when the valve stopping fuel flowing back into the tank from the pump fails. Try priming your fuel system a couple of times before starting and if it starts up fine then replace that valve near the fuel pump." + }, + { + "question": "Mitusibishi ASX LS 2018: What price does this car sell for?", + "answer": "An MY18-model Mitusibishi ASX LS should set you back between $15,000 and $20,000 depending on kilometres and its overall condition. Whether you look at a 2WD or 4x4 model it doesn’t seem to change the 2018-model’s valuation." + }, + { + "question": "Hyundai Santa Fe 2009: Timing belt replacement", + "answer": "The petrol V6 has a timing belt and should be changed every 90,000 km. The diesel has a chain that doesn’t require replacement." + }, + { + "question": "Ford Ranger 2017: Legal payload", + "answer": "Your 1000 kg payload is around the maximum a Ranger can carry so you need to check the payload for the variant you have. The variant will affect the payload you can carry." + }, + { + "question": "Holden Cruze 2014:", + "answer": "It’s hard to say what has happened, but you’d have to think something behind the panel was damaged, perhaps shaken loose in the crash." + }, + { + "question": "BMW 535 2011: Using fuel additives", + "answer": "I can’t see any reason for using a fuel additive, particularly as you use high-octane fuel." + }, + { + "question": "Subaru Impreza 2008: Good price range", + "answer": "It would depend on which variant it is, but it’s very low kilometres for its age, which would go in its favour. I would suggest a price of $8,000 - $10,000." + }, + { + "question": "Hyundai i30: Price new with accessories", + "answer": "$27,790 would be a good price. I wouldn’t pay any extra for the accessories you quote, I would want the dealer to include them. The protection packs are a dealer thing, so shop around to see what best suits you." + }, + { + "question": "Ford Falcon: Can I use premium unleaded fuel?", + "answer": "No, using premium unleaded won’t cause any engine running problems, if anything it would improve the running." + }, + { + "question": "Chrysler 300C 2014: Reversing camera not working", + "answer": "It could be that the camera is covered with crud, and only needs cleaning, or it could be a fault with the camera itself or maybe the wiring." + }, + { + "question": "What new cars do you recommend?", + "answer": "If she’s been happy with her Accent, then perhaps a Hyundai i30 Active would be a good bet. It has Bluetooth, a rear view camera and GPS standard, so ticks all the boxes." + }, + { + "question": "Proton Savvy 2007: Cuts power on the highway", + "answer": "It’s most likely to be a faulty engine sensor, perhaps the crank angle sensor." + }, + { + "question": "Holden Captiva 2009: Engine dying", + "answer": "Check the fuel pump and the turbocharger." + }, + { + "question": "Peugeot 407 2005: Faulty depollution system", + "answer": "Take it to a Peugeot dealer or mechanic and have a diagnostic check done to isolate the cause." + }, + { + "question": "Volkswagen Golf 2012: Repair costs", + "answer": "If it’s a dual-mass flywheel, then $2000 doesn’t sound excessive, but to be sure phone around a few VW dealers and get their process." + }, + { + "question": "LDV T60: Problems with engine temperature", + "answer": "How sure are you that the caravan weights 2000 kg when fully loaded? What gear do you use when climbing hills? Make sure you are not heavier than you think, and use a lower gear on hills rather than let the engine lug in an overdrive ratio." + }, + { + "question": "Holden Cruze 2013: Are manuals reliable?", + "answer": "If you’re happy to drive a manual you should be fine, but if you’d rather be driving an automatic look at something else. Perhaps a Toyota Corolla or Mazda 3." + }, + { + "question": "Honda CR-V 2015: How do I change the clock?", + "answer": "With the ignition on press Home button, then in turn Settings, Clock info, and Clock adjustment. You can then adjust the time. It is also shown in your owner’s manual." + }, + { + "question": "Toyota Camry: Can I exchange the space saver for a full size spare?", + "answer": "You’ll have to buy a regular road wheel and tyre of the same size as are on the car." + }, + { + "question": "Mitsubishi ASX: How do I turn off a service reminder?", + "answer": "With the ignition off, press the info button repeatedly until the service screen comes up. Then press and hold the info button until the spanner icon flashes, press the info button repeatedly until the schedule starts to flash. Press and hold the info button until off is displayed, then press and hold the info button until the flashing stops. The service reminder will then be turned off." + }, + { + "question": "X-Trail or HiLux?", + "answer": "The Hilux 4WD would give you better offroad ability and more load carrying capacity, and shouldn’t suffer on the fuel consumption or power fronts, but your budget would dictate an earlier model in the region of 2014." + }, + { + "question": "Ford Territory 2011: Servicing problems", + "answer": "If you can establish without doubt that the bolts came loose as a result of a manufacturing fault you might have a claim against Ford for the repairs, but if it’s not clear what caused them to come loose you won't have much joy. You could consult the ACCC if you feel you want to pursue Ford for compensation." + }, + { + "question": "Toyota Kluger 2015: Does it have inbuilt GPS?", + "answer": "The top-of-the-line Grande did, but the GX and GXL didn’t." + }, + { + "question": "Kia Rondo 2019: Will parts be more expensive now Kia has stopped selling the Rondo in the Australian market?", + "answer": "Service costs won’t be affected, but some people might be put off because it’s no longer on sale. Parts will still be readily available through Kia for a long time to come." + }, + { + "question": "Hyundai Tucson 2015: Why am I having so many issues?", + "answer": "As the car is still under warranty you should certainly contact the dealer and express your dissatisfaction and ask them what they are going to do to fix your car. If that doesn’t get a positive response then contact head office." + }, + { + "question": "Ford Territory 2007: Issues with plumbing", + "answer": "There’s nothing to suggest there are any issues with the turbo plumbing on the Territory. The turbo Territory is a rocketship, but it uses a lot of fuel in the pursuit of performance." + }, + { + "question": "Jaguar XF 2012: Can a general mechanic fix radar-guided cruise control?", + "answer": "A mechanic experienced with Jaguars should be able to fix it, but I would suggest taking it to a Jaguar dealership to be sure." + }, + { + "question": "Why don't more cars have rear air vents?", + "answer": "A couple of reasons I can think of is the cost of doing them, and also that the cars we now buy are designed in foreign countries." + }, + { + "question": "Mitsubishi Outlander 2019: Should I wait for the 2020 model?", + "answer": "There’s nothing to suggest the Outlander is a lemon. Just read up on all the reviews of the 2019 model. That should be enough to convince you it’s a decent SUV. The Black Edition is a variant of the Outlander with a long list of special features. I don’t see any reason to wait for the 2020 model." + }, + { + "question": "Ford Territory 2013: Can I leave it a few days without starting it?", + "answer": "There shouldn’t be any problem in doing that. If it’s going to be a much longer time, like weeks or months, it might be wise to connect a charger up to the battery to maintain the charge." + }, + { + "question": "Can I wash a Haval engine?", + "answer": "I can’t imagine why you couldn’t wash the engine, just don’t flood it with water when you’re doing it." + }, + { + "question": "Ford Ghia: How to tell if it's a 4X4", + "answer": "It’s hard to provide you with an answer, as you haven’t told us what model the Ghia is. The Ghia badge is used to denote the top-of-the-range variant of a model, and could be applied to any model in Ford’s range. With the little information you’d provided I doubt that there will be a badge, and I suspect the car would not be a 4WD." + }, + { + "question": "Is a new Kia Cerato a good 2015 Mini Cooper replacement?", + "answer": "You can get a good feel for a car’s quality simply by looking at things like the paint finish, the panel fit, the feel of the doors as they open and shut, the touch of the trim and plastics in the cabin. Kia’s quality is generally good; I can’t see any reason why you should be disappointed with the Cerato." + }, + { + "question": "Peugeot 307 2003: Problems with the spark plug", + "answer": "A fouled plug could cause a misfire, but it should be resolved by changing the plugs. If one particular plug regularly fouls there could be a problem with that cylinder. It could be a number of things causing it, but you’d need to inspect the cylinder to know for sure." + }, + { + "question": "Jeep Grand Cherokee 1996: Where can I buy a front tailshaft?", + "answer": "The best thing to do it to call the experts at Jeeepart Recyclers (03 5448 8444). They will be able to help you with a front tailshaft for your car." + }, + { + "question": "What seven seat SUV should I buy?", + "answer": "There’s not much between them, but the Honda is regarded as being a little better than the Nissan overall. It’s well-equipped, good value, and practical. Another to consider is the Mazda CX-5." + }, + { + "question": "Mazda BT-50 2007: Vibration problems after clutch replacement", + "answer": "Many owners have changed from a dual-mass flywheel when changing the clutch in their utes, and none have reported a major vibration problem after the change. I would doubt it is the flywheel that’s the problem, look elsewhere in the driveline." + }, + { + "question": "Mercedes-Benz A180 2014: Broken valve spring", + "answer": "A broken valve spring is not something that would be caused by the fuel. Most likely the spring was faulty, perhaps there was in inclusion in the material it was made from, or there could have been some other manufacturing problem. Use either 95 or 98-octane fuel." + }, + { + "question": "Ford Mondeo 2011: Any known problems with PowerShift transmission?", + "answer": "The PowerShift transmission problems related to the dry clutch transmission fitted to the Focus, Fiesta and EcoSport models. The Mondeo has a wet clutch transmission, and as such, is not affected." + }, + { + "question": "Isuzu D-Max 2013: Does it have a DPF valve?", + "answer": "D-Max models before MY 17 do not have a DPF. The later Euro 5 compliant 4JJ1-TC engine does have a DPF filter." + }, + { + "question": "Hyundai iLoad 2009: Can I replace the engine?", + "answer": "I don't believe there is one, but try the Castlemaine Rod Shop (03 5472 2853) as they do a lot of that sort of thing and might have something they could help you with. If they don’t you could have the conversion done by a Vicroads accredited engineer, but it would an expensive exercise and I would think it would be more economical to buy a replacement diesel engine for your van." + }, + { + "question": "Toyota Land Cruiser 2006: How much would this car sell for?", + "answer": "As an estimate if it’s got a petrol engine it would be $20,000-$25,000, it the engine is a diesel it would be $29,000-$33,000." + }, + { + "question": "What cars are best for inner city driving?", + "answer": "You’re wise to stick with the main brands like those you mention. The ones that I would consider are the Toyota Corolla, Mazda 3, Kia Cerato, or Hyundai i30." + }, + { + "question": "Toyota Camry 2019: How safe and reliable is this model?", + "answer": "It’s an electric/petrol hybrid. It’s safe and reliable, and it does charge the battery while driving." + }, + { + "question": "How much does it cost to transport a car from Perth to Sydney?", + "answer": "You’re best contacting the trucking companies for that info. Shop around for the best deal you can find." + }, + { + "question": "Toyota Camry Azura 2001: Why doesn't my car start on hot days?", + "answer": "That’s very odd, I’m not surprised the Toyota people couldn’t find the answer. Take it to another mechanic and have them run a diagnostic check. If nothing shows up it’s probably going to be a case of replacing parts until you find the one that fixes it. In that case I would start with the ECM." + }, + { + "question": "Ford Falcon 2010: Is semi-synthetic oil appropriate for my car?", + "answer": "If it’s a good quality the semi-synthetic oil will be fine for your car. Next time you have the oil changed ask the mechanic what oil he plans to use, and don’t be afraid to specify the one you want if it’s different." + }, + { + "question": "What is the best car for someone with low mobility?", + "answer": "Try an SUV, such as the Honda CR-V, Mitsubishi ASX." + }, + { + "question": "What is the best for a high school student?", + "answer": "Stick with the respected brands and models like the Suzuki Grand Vitara or Nissan X-Trail. With your budget you should be able get into a 2008/2009 model." + }, + { + "question": "Subaru Forester 2008: What should I be looking for in a used car?", + "answer": "It’s not possible to say how many km is too many, as there are a number of things that can affect engine life. It can be the way it has been driven, if it has been thrashed, if it has towed, etc., but the most important thing is servicing. Any vehicle you consider buying should come with a record of regular servicing by an experienced mechanic who would use a good quality oil. Try to find a car with around 150,000 km, which should give you 150,000-200,000 km of reliable motoring." + }, + { + "question": "Honda Jazz 2018: Can I increase the legroom in my car?", + "answer": "It should be ok, but to be sure I suggest you contact Vicroads who will be able to put you in touch with one of their approved engineers. In turn they will be able to tell you if you would be contravening an ADR. By modifying the car you will affect the factory warranty in those areas you change." + }, + { + "question": "What electric car should I buy?", + "answer": "We can understand your feelings about the centrally-mounted screen in the Tesla, though you do get used to it surprisingly quickly.As for the other models you’ve mentioned, we’ve had to get the crystal ball out to attempt to answer you!The Polestar 2 will be on sale by the end of 2020, if all goes to plan. The company will be pushing hard to make that happen. The VW ID3 is likely not going to be here until 2021, likely the mid or latter part of that year. It certainly has a lot of potential, and with pricing set to start below $50,000, it could well be The People’s (Electric) Car. There are other options coming, though it depends on your diary and your budget.You could consider the Tesla Model S, which may have been around for a while, but that also means it has a more traceable reliability history. It has a digital instrument cluster in the regular spot as well.Have you looked at the Jaguar i-Pace? It has a claimed range of 470 kilometres, though it is on the pricey side of the equation, starting from about $125,000.Indeed, a high price tag is a common theme among those EVs with big battery capacity and expansive driving range, because you’re basically covering the cost of the batteries with your money.For instance, there’s the Audi e-tron quattro, which is due here in early 2020. That model will have a range of “more than 400 kilometres”, and - we suspect - a price tag above $120,000. The Mercedes EQC is about to go on sale, too. Range for that mid-size SUV is pegged at about 450 kilometres, but again, you can expect a high price tag.If 2021 isn’t too long to wait, there’s the Volvo XC40 Recharge coming then. Based on our previous experience with Volvo XC40s, it’ll be a great small SUV, with predicted range of 400km - though we think that’s understating it, because it has a 78kWh battery pack, and it has AWD too.At the more affordable end - though admittedly still not quite meeting your expectations for range - there’s the very impressive Hyundai Kona Electric, which has a WLTP range of 449km, and a price tag of around $65k. It isn’t all-wheel drive though.And MG is about to launch a real upstart in the segment, with the ZS EV hitting showrooms soon for $46,990 drive-away, albeit with a range of 262km. It’s also FWD only. The Mini Cooper SE will also arrive in mid-2020, with pricing set to be less than $60k. But again, a range of 270km will likely rule it out for your needs, and its 2WD as well.Another new small EV due next year is the Mazda MX-30. Pricing is still to be confirmed, and range isn’t great at about 300km. It’s FWD too. In short, at this point in time - and out towards the end of 2020 - it looks like you’ll either need to spend a big amount of money on a premium EV to get the best range possible, or you’ll have to get used to the Model 3’s screen. You could always get an aftermarket head-up display fitted…" + }, + { + "question": "Hyundai Elantra 2012: Should Hyundai pay for a faulty engine in full?", + "answer": "The Elantra’s 1.8-litre engine has reputation for piston slap and ticking noise, hence the offer to cost of the parts. Carmakers will often make an offer like this, they pay for the parts, and you pay for the labour. They usually argue that you have to bear some of the cost because you’ve had the use of the car for a period of time. If you want to pursue it try to convince Hyundai to come around to your way of thinking by direct negotiation, or enlist a government body like the ACCC to help you." + }, + { + "question": "Do I need windscreen replacement coverage?", + "answer": "If you happen to damage a windscreen you’ll have to use a genuine replacement ’screen. It can be fitted by a windscreen service, but if it needs to be calibrated they would have to send the car to a Holden dealer for that to happen. If you go ahead and buy the Calais make sure you’ve got windscreen replacement coverage on your insurance policy." + }, + { + "question": "Is the Mazda 2 Neo a reliable car?", + "answer": "The Mazda 2 certainly meets your requirements of safety and reliability, but so too does the Toyota Yaris or Corolla, Hyundai i30, Kia Picanto or Rio." + }, + { + "question": "Holden Colorado 2013: Why is my engine failure light on?", + "answer": "I doubt that it is a low oil pressure problem; it’s more likely to be an electronic issue with the car’s computer or a sensor associated with the ECM." + }, + { + "question": "Holden Barina 2015: Why does my car need to be serviced?", + "answer": "It’s probably just the way it happens, there were probably no signs of impending trouble at the time of the service." + }, + { + "question": "Isuzu MU-X 2018: How much can my car tow?", + "answer": "It’s not a good idea to be towing in fifth gear into a head wind or uphill, or in other adverse conditions. If you do the gearbox will shift back to fourth, or lower if need be. I wouldn’t be too concerned about towing a larger van, providing of course it doesn’t overload the MU-X. You could upgrade the turbo with a chip or other device, but in my view you’re risking trouble by doing it." + }, + { + "question": "Subaru XV 2014: Engine making unknown noise", + "answer": "The auto in your car is a continuously variable one, and the sound you describe sounds like the noise you get from a CVT. If it has become louder in recent times it might be a good idea to have the transmission replaced." + }, + { + "question": "Great Wall V240 2010: Why won't my engine start?", + "answer": "It could be that the engine is getting hot, and leaving it for a period gives it time to cool down. Have the cooling system, thermostat, electric fan all checked. It might be worthwhile having a compression test done to see if it’s leaking head gasket." + }, + { + "question": "Mitsubishi Triton 2005: Driver floor overheating.", + "answer": "Clearly there’s something under the floor generating the heat. Check things like the exhaust to make sure it’s away from the underbody, check the catalytic convertor to make sure it’s not partly blocked, and check the transmission cooler to see if it’s damaged." + }, + { + "question": "Is synthetic engine oil better than semi-synthetic oil?", + "answer": "Semi-synthetic oil a blend of mineral oil and synthetic oil, it’s kind of a compromise that suits new and older engines, and fully synthetic oil is better for modern engines." + }, + { + "question": "Mercedes-Benz GLA200 2014: Should I be using a diesel fuel particulate conditioner?", + "answer": "It’s worth using it, if just for peace of mind, and it certainly can’t do any harm, but it’s hard to quantify its value." + }, + { + "question": "Holden Commodore 2002: How can I fix a broken interior vent?", + "answer": "Something has possibly broken in the vent. Remove the vents from the dash and check, or have a mechanic do it for you if you’re not confident of doing it yourself." + }, + { + "question": "Jaguar F-Type: Are these cars well reviewed?", + "answer": "Buying a car like the F Type is an emotional one, not one based on practicality. It’s a good looking car, rates well for performance, economy and driving experience, is well equipped, but it’s tight on room and the boot is quite small. Check out the reviews at Carsguide for more information." + }, + { + "question": "Mitsubishi Lancer 2000: How do I know if my car is sub model or performance?", + "answer": "It will be one of the following: ES, LS, Exceed, VR-X, or Evo. It’s unlikely that it will be a VR-X or an Evo, which are the performance models. It should have badges on it to identify it as an ES, LS, or Exceed. If not check the id plate. To find the location of the plate refer to your owner’s manual." + }, + { + "question": "Citroen C4 HDi 2006: Is my car being recalled?", + "answer": "You can only accept what the manufacturer has said, and that the European recall doesn’t affect Australian specified cars." + }, + { + "question": "Toyota Land Cruiser Prado 2014: Why is my car using more fuel than usual?", + "answer": "It would seem the engine has lost some of its performance. Have the engine, in particular the fuel system checked. It could be that the fuel-injectors are worn." + }, + { + "question": "Have there been any reported issues with the 2015 Porsche Macan?", + "answer": "We’ve heard nothing but praise from Macan owners." + }, + { + "question": "Toyota HiLux: How do I check if the chassis is bent?", + "answer": "If it’s damaged you should be able to see it. But to be sure it needs to be put on a bedplate, so I would take it to a panel beater or a chassis aligner who should have the required equipment." + }, + { + "question": "Toyota HiLux: How do I check if the chassis is bent?", + "answer": "If it’s damaged you should be able to see it. But to be sure it needs to be put on a bedplate, so I would take it to a panel beater or a chassis aligner who should have the required equipment." + }, + { + "question": "Isuzu MU-X 2017: How do I fix broken back seats?", + "answer": "See if you see where the belt is stuck, that might give you a clue of how to release it. The easiest way is to call in to an Isuzu dealership and have them do it for you. It should only take a moment, and I’m sure they would help you out." + }, + { + "question": "Mazda BT-50: Why is my stereo system taking so long to turn on?", + "answer": "I agree the head unit would be a logical thing to check. Mazda has a responsibility to fix the problem, so put the onus on them to come up with a solution, and keep the pressure on them until they do." + }, + { + "question": "What 4WD SUV should I buy?", + "answer": "Most SUVs are really AWDs with limited off-road capability, so it comes down to how serious you are about going bush. The Suzuki Grand Vitara would seem to be your best bet." + }, + { + "question": "What SUV should I buy?", + "answer": "There are many SUVs that would fit within your budget. I would suggest you try a Toyota Kluger, Hyundai Santa Fe, Kia Sorento, Isuzu MU-X, Jeep Grand Cherokee." + }, + { + "question": "HSV Maloo: Engine fault code", + "answer": "I think you could be looking in the wrong area. U2105 is an engine fault code, which perhaps helps explain why it comes on under heavy acceleration or travelling uphill. I would have a diagnostic check done on the car to see if you can better home in on the cause of the problem." + }, + { + "question": "Mercedes-Benz C300: What are common problems or faults?", + "answer": "There is nothing that should cause them any concern, the C-Class ’Benz is a well-engineered and well-built car. While they are generally reliable they can, like any car, breakdown and need repairs. Servicing can be expensive, you pay for the name. Otherwise, any common faults are likely to show up on our problems page." + }, + { + "question": "Nissan Navara 2013: Flat battery", + "answer": "I suspect that it’s the battery, that there’s not enough charge to crank the engine and provide the spark to fire it. Have the battery checked." + }, + { + "question": "Holden Colorado 2017: Warranty", + "answer": "Was the lift kit an approved Holden fitment? I don’t think it was, I think it was done at dealer level, and that’s where you should be venting your frustration. By fitting the lift kit you have modified the car and voided the warranty in that area of the car. Remember, the dealer is an independent business, it is not part of Holden. Go back to the dealer and get him to sort the problem, and if needed call in the manufacturer of the lift kit." + }, + { + "question": "Holden Colorado 2017: Warranty", + "answer": "Was the lift kit an approved Holden fitment? I don’t think it was, I think it was done at dealer level, and that’s where you should be venting your frustration. By fitting the lift kit you have modified the car and voided the warranty in that area of the car. Remember, the dealer is an independent business, it is not part of Holden. Go back to the dealer and get him to sort the problem, and if needed call in the manufacturer of the lift kit." + }, + { + "question": "Holden Commodore 1998: Pricing", + "answer": "A guide price is between $1000 and $2500, depending on condition, service history and kilometres done." + }, + { + "question": "Hyundai Accent 2019: Does it support Android Auto?", + "answer": "I don’t believe it is possible to update your car, but to be sure give Hyundai a call on 1800 186 306." + }, + { + "question": "Holden Cruze 2010: Transmission problems", + "answer": "It’s a common problem with that model Cruze. It will need a new transmission. I would guess that Holden’s apparent reluctance to help is because the car is so old." + }, + { + "question": "Nissan Micra 2009: Night driving is difficult", + "answer": "It could well be a fuse, and that’s the first thing to check." + }, + { + "question": "Honda Jazz 2007: Transmission problems", + "answer": "There was a lot of trouble with the auto transmission in the Jazz of that era. You don’t say if the transmission that was fitted was new or used; if it were used I would suggest the transmission is the problem. You also mention the fluid being changed, it’s very important that Honda fluid is used, and you say it was when it was changed, but you don’t say what oil was in the transmission before it was changed. The damage might have been done before the fluid was changed. I think you could be up for another transmission." + }, + { + "question": "Kia Sorento 2016: Transmission downshifting", + "answer": "It wouldn’t hurt to change the fluid, but it’s more likely to be in the valve body." + }, + { + "question": "Mitsubishi Lancer 2005: How much will a cam belt replacement cost?", + "answer": "Typically it’s around $500." + }, + { + "question": "Volkswagen Golf 2017: Should I disconnect the battery for a month?", + "answer": "You could disconnect the battery without any drama, or you could just leave it locked up in the garage. Should you do so you shouldn’t have a problem starting it on your return." + }, + { + "question": "Ford Ranger 2017: Why is there a loud clicking sound from behind the dash?", + "answer": "The noise doesn’t sound normal. Get under the dash and try to locate the source, that should tell you what needs fixing, and then have a dealer or mechanic assess it." + }, + { + "question": "Isuzu D-Max 2014: What should I look for when buying a used car?", + "answer": "You’re unlikely to find a 2014 or later D-Max for under $20,000. If you do it’s likely to have a lot more than 100,000 km on the clock. If you’re looking for a ute then look for the wear and tear that comes from a work vehicle. Look for worn trim inside, bumps and scrapes outside, oil leaks from the engine and gearbox. Make sure you see a full service history to confirm your chosen vehicle has been properly maintained." + }, + { + "question": "Honda HR-V 2020: Will this model have an upgraded design?", + "answer": "It’s anticipated that the HRV will get a minor upgrade only." + }, + { + "question": "Toyota Corolla 2007: What grade of oil is best for my car?", + "answer": "Use a 5W-30 A3/B4 oil from a quality brand." + }, + { + "question": "Kia Optima 2019: What is the towing capacity?", + "answer": "It’s rated to tow 1700 kg with a trailer equipped with brakes, and 750 kg if the trailer has no brakes. Fitting a towbar won’t affect the warranty." + }, + { + "question": "Hyundai Santa Fe 2010: Does this model have a timing belt or chain?", + "answer": "Most versions of the Santa Fe diesel had a timing chain, but there was a 2.2-litre CRDi diesel, codenamed aD4EB-V, made between 2006 and 2010 that had a belt. Check the code number of your engine to see if you have that engine." + }, + { + "question": "Holden Colorado 2009: Why is my car making a noise when started?", + "answer": "It’s not likely to be a burned valve, as the engine would be running roughly if it were. It could be the tappets. Next time you start the engine lift the bonnet and take a moment or two to listen to the engine to see if you can get an idea of where the noise is coming from." + }, + { + "question": "Subaru Forester 2010: Why is my exhaust pipe leaking water?", + "answer": "As the car is running normally, with no other signs of a problem it’s most likely to be condensation in the exhaust system. If so it’s nothing to worry about. Changing the fuel won’t make any difference." + }, + { + "question": "Ford Courier 2004: Why does my car keep engaging in 4WD?", + "answer": "It could be a loose wire on the selector switch, or maybe the switch itself could be faulty." + }, + { + "question": "Mitsubishi Lancer 2002: Does this model have an immobiliser?", + "answer": "Yes, it was fitted with an engine immobiliser from the factory." + }, + { + "question": "Volkswagen Amarok 2019: Which model is best for highway driving?", + "answer": "It depends what your priorities are, but I’d be going for the 3.0-litre turbo-diesel V6 version; it has good performance, decent fuel consumption, is well equipped, and comfortable on road." + }, + { + "question": "Why have Mercedes-Benz taken the Vito off the market?", + "answer": "The Vito van has been under scrutiny for failing to meet the emission laws, and Mercedes has been ordered to recall them." + }, + { + "question": "Does the Jeep Grand Cherokee have product quality issues?", + "answer": "Remember Jeep has gone through a huge change in ownership following Fiat’s buyout of the company from Daimler. There have certainly been quality issues since Fiat took over, but they don’t appear to be as frequent now as they were." + }, + { + "question": "Mitsubishi ASX 2013: What is a harmonic balancer?", + "answer": "I assume it’s the harmonic balancer on the engine, which dampens vibrations in the engine. A faulty balancer could ultimately damage the engine. The cost seems way too high; a balancer should cost a couple of hundred dollars, so check the quote to see what it includes." + }, + { + "question": "Toyota Yaris 2008: Why aren't my brake lights working?", + "answer": "As you can fix it by turning the car off it could be a computer problem, or something related to the computer. Take it to a mechanic and have it checked." + }, + { + "question": "What are government charges on a vehicle?", + "answer": "You have to pay duty of 2.75 %, on $2000 that would be $55, plus a transfer fee of $15.60 to transfer the ownership of the car into your name. The total is $70.60." + }, + { + "question": "Peugeot 2008 2018: Can I fit a reversing alarm to my car?", + "answer": "It’s already got a rear view camera, so I don’t see that adding reversing alarm adds much to your safety, if anything at all." + }, + { + "question": "Toyota Corolla 2004: Is my car worth fixing?", + "answer": "The damage seems extensive, and being an old car I would say it isn’t worth fixing." + }, + { + "question": "Nissan Navara 2011: Why is my car losing power?", + "answer": "My first thought is that it is a problem with the fuel supply, possibly the fuel pump." + }, + { + "question": "Great Wall 2011: Compatible with E10 petrol?", + "answer": "Yes, it is." + }, + { + "question": "Subaru Outback 2019: CVT issues", + "answer": "The CVT is a relatively new thing having been developed in the 1970s, so there are still teething problems that can crop up with them. But they are now quite reliable and getting more so all the time. I wouldn't be overly concerned about the reports you read." + }, + { + "question": "Kia Carnival 2018: Can the software be updated to support Android Auto?", + "answer": "In short, no, there is no software upgrade available. The head unit was changed for the 2019 model, and it is the new unit that has the capability of Apple and Android compatibility." + }, + { + "question": "Ford Kuga 2014: Power steering assist not working", + "answer": "Take it to your Ford dealer and have them diagnose it and fix it for you." + }, + { + "question": "Hyundai i30 2010: Is it being recalled?", + "answer": "There was recall notice in 2014 relating to the universal joint in the steering column, which could come loose and cause a knocking sound. Have a dealer check to see if your car is one of those affected. Another one in 2015 related to a software problem with the power steering." + }, + { + "question": "Peugeot 407 2006: Does it have forward and reversing cameras?", + "answer": "The 407 has front and rear parking sensors, but not cameras." + }, + { + "question": "Subaru Outback 2010: What oil and coolant should I use?", + "answer": "Use a good quality 5W-30 A3/B4 engine oil. You can buy coolant ready mixed or in concentrated form when you need to mix it. Whichever, choose a good quality coolant from a respected brand like Castrol, Shell etc." + }, + { + "question": "Nissan Navara 2015: Used models", + "answer": "The Navara seems to be the forgotten one when it comes to the ute market. The Toyota HiLux is the perennial favourite of ute buyers, with the Ford Ranger a tough rival. The Nissan is refined, comfortable, and a willing worker. A Silverline SE with 99,000 km for $19,000 sounds like a bargain." + }, + { + "question": "Do dealers have authorised independent mechanic for urgent repairs?", + "answer": "I wouldn’t advise you to do that, take it back to the place you bought it from and have them repair it. You will not be reimbursed for the repairs if you take it somewhere else." + }, + { + "question": "Holden Barina: Parts not stocked in Australia", + "answer": "Make sure the dealer understands your predicament and urge them to airfreight the necessary parts to Australia." + }, + { + "question": "Can I sell a car with Queensland plates to someone interstate?", + "answer": "Yes, you can. You need to go through the normal process when selling your car by notifying the government department of the sale with the new owner’s details. The new owner has the responsibility of transferring the ownership into their name where they live." + }, + { + "question": "Kia Cerato: When will the towbar for the GT be ready?", + "answer": "Kia told us that the tow bar is available for all current Cerato models, except the GT. Due to late changes in the rear design of the GT it was necessary to restart the design and validation process for that car well after the other models. It is in development and it’s hoped it will be available by the first month or so of next year." + }, + { + "question": "Toyota Camry 2018: Transmission problems", + "answer": "It can be difficult to diagnose and fix a car when the problem is intermittent, it might not occur when the mechanic of technician is present to observe it. Follow Toyota’s advice and record instances with as much detail as you can. The more information you can gibe Toyota the better the chance of fixing the problem." + }, + { + "question": "Nissan Altima 2015: Transmission problems", + "answer": "The Nissan CVT can have problems. A whirring or grinding noise is a common issue, and it’s usually a bearing failure in the transmission. If you have such a noise in your car you should contact Nissan (1800 035 035) to discuss repairs." + }, + { + "question": "Are rear view mirror mounted cameras legal?", + "answer": "The screens should only be viewable by the driver when the car is not moving." + }, + { + "question": "Toyota RAV4 2003: Why isn't my gearbox engaging?", + "answer": "It could be the ECU, but I would think it’s more likely at that age that the transmission needs a rebuild. Have a transmission mechanic assess it for you." + }, + { + "question": "Audi A5 2010: What is a good price to sell at?", + "answer": "Somewhere between $13,400 and $15,700 would be a guide, but it would depend on condition and service history." + }, + { + "question": "Audi Q7 2016: Is it worth extending my warranty?", + "answer": "It really depends on whether you feel uncertain about the car. The car is only three years old, it’s in the prime of its life, and really shouldn’t suffer any major meltdowns in the next two years. I wouldn’t buy extra warranty. If you want to buy it thoroughly check what the warranty covers and doesn’t cover." + }, + { + "question": "Holden Commodore 2007: Any known major issues?", + "answer": "If it’s in good condition and has been well serviced it will drive well, but it’s important to remember that it is an old car now and should be bought with due care. They can have problems with the engine timing chains, which is an expensive repair if needed. Other than that they are relatively trouble-free." + }, + { + "question": "Volkswagen Polo 2016: Why is my car reversing when in drive?", + "answer": "Clearly there are problems with your car that require attention. If you’re not getting satisfaction from your dealer, contact VW Australia (1800 607 822) and lodge your complaints with them. If you feel you want to go higher, contact your state’s consumer affairs people and ask for help." + }, + { + "question": "Holden Commodore 2017: Is it a good alternative to an SUV?", + "answer": "The Commodore timing chain problem was associated with the Alloytec V6 when it was first released in the VZ and VE, a VFII should be trouble-free in that area. There are no other Aussie cars, such as the Falcon and Commodore, so you’re choices are limited if you really want one." + }, + { + "question": "What is the correct tyre pressure for the Holden Barina 2010?", + "answer": "The tyre pressure will be shown on a sticker usually located in the driver’s door opening. The oil level is checked by a dipstick, which you will find on the motor. It will have a yellow handle. The coolant level can be checked by looking at the overflow bottle adjacent to the radiator. For the brake fluid level just remove the brake master cylinder cap." + }, + { + "question": "Isuzu D-Max 2012: Why is my motor making a screeching noise?", + "answer": "I would suspect there’s a problem with the turbocharger, have a diesel mechanic check it for you." + }, + { + "question": "Why is my Isuzu MU-X LST 2016 stalling?", + "answer": "It would only be speculation on my part of I was to try and diagnose the problem; it could be any number of things causing it. The best thing is to continue working with your Isuzu dealer until the cause of the problem is found, particularly as the car is still under warranty. If the dealer can’t find the fault get them to call in Isuzu head office technical staff that should be able to track it down." + }, + { + "question": "Is the Jeep Grand Cherokee SRT 2015 reliable?", + "answer": "We are not aware of any specific issues with the SRT’s big V8, but the Grand Cherokee doesn’t have a great reputation for reliability. It has been subject to a number of recalls for various problems, and we would urge you to have a Jeep dealer check any vehicle you might consider buying before you do so. Fuel consumption is also something to think about with the 6.4-litre V8, it uses fuel and usually more than most people anticipate when they buy one." + }, + { + "question": "Ford Ranger 2019: Vibration on start up issue.", + "answer": "If you can drive other similar Rangers to see if it affects more than yours. If it does it could be a common issue, if it doesn’t it would suggest there is something wrong with yours and you could take it up with Ford, either directly through the customer assistance people or with your dealer. As your car is near new you have good grounds to ask for it to be fixed." + }, + { + "question": "Peugeot 205: Why is my engine light on?", + "answer": "The light is telling you there is a problem with the engine. Check the oil and coolant to make sure it’s not something simple; if there’s no problem there take it to a Peugeot dealer or a mechanic for a diagnostic check." + }, + { + "question": "Kia Cerato 2015: Why does my radio have so much static noise?", + "answer": "I assume it’s with AM reception. It’s usually put down to the antenna. The most likely reason they’re ignoring it is that there is little they can do about it. You could take it to a car radio specialist and see what they might be able to do about the problem." + }, + { + "question": "Subaru WRX 2019: What is my cars towing capacity?", + "answer": "Subaru doesn’t offer a towbar for the WRX, and there isn’t any on offer in the aftermarket. There is talk of a towbar being made available at some point in the future, but at the moment there’s no provision for towing with the WRX." + }, + { + "question": "What sedan is the best value?", + "answer": "Hyundai has the Elantra, Honda the Civic, and Toyota the Camry. All can be bought as sedans and all fall within your budget. For mine the Camry represents the best value for the money." + }, + { + "question": "Toyota HiLux 2016: Door sensor issue.", + "answer": "Check that the key fob is working, try the spare. Was something dislodged when the engine was cleaned, or is it just a coincidence that the problem cropped up at the same time? Have your dealer look at it for you. Or you could disconnect the battery and then reconnect it hoping the computer has reset itself." + }, + { + "question": "Holden Calais 2014: What should I do about the safety recall on my car?", + "answer": "Don’t stress yourself. Take it to your nearest Holden dealer and book it in to be fixed. There shouldn’t be any problem in having it attended to." + }, + { + "question": "Holden Barina 2011: Does this car have a timing chain or belt?", + "answer": "It has a timing belt, which has a recommended change interval of 10 years or 160,000 km whichever comes first." + }, + { + "question": "What car is suitable to tow a boat on the beach?", + "answer": "It depends somewhat on the condition of the sand. If it’s well packed and solid all-wheel drive would suffice, but I wouldn’t rely on it on loose, deep sand. For that I would want a proper four-wheel drive." + }, + { + "question": "Why aren't the lights on my trailer working?", + "answer": "I could only speculate that it’s a problem with the wiring at the connector. Have an auto electrician check it." + }, + { + "question": "What four-wheel drive should I buy?", + "answer": "The Fortuner is a tough and rugged vehicle, but it does have some shortcomings. The side-mounted third row seats is one thing we think could be done better, but it's the harshness of the suspension that gets our goat most - other SUVs in the segment (like the Ford Everest and Mitsubishi Pajero Sport, not to mention the SsangYong Rexton and Isuzu D-Max) all have better ride comfort and compliance. Further to that, Toyota still hasn't upgraded the Fortuner with advanced safety gear. The HiLux now gets AEB, lane keep assist and adaptive cruise control, and so that tech should be rolled out for a 2020 update soon, too. If you plan to do more on-road driving than off-road exploring, or if safety is a high priority for you, you might be best having a look around. If you're planning to see the country and take the back way while you do, a Fortuner might be a great match for you - and the brand's unrivalled network of dealers does make it an appealing option." + }, + { + "question": "Will there be a 2020 model of the Toyota Kluger?", + "answer": "We've asked Toyota a few times to clarify timing on the new-generation Kluger (Highlander), but they're keeping quiet on when we can expect it.An insider's guess would be that it should be on sale here mid-2020, but nothing is confirmed just yet. Stay tuned to our news section for more info as it comes to hand." + }, + { + "question": "Should I buy the Toyota C-HR Hybrid of the Camry HL Hybrid?", + "answer": "Unfortunately the C-HR Hybrid isn't yet on sale in Australia, though it is likely to be available here in 2020.If you can't wait that long, the Corolla Hybrid could be a great option for you. That is, unless you need a big back seat, a big boot or a full size spare wheel... You only get a full size spare on the top-spec ZR, which is beyond the budget, and no Corolla hatch has a big back seat or boot. There is a Corolla sedan coming in November, which will have a big boot and bigger back seat. The Camry Hybrid is a much bigger car, and offers a lot more accommodation as a result. It's a big, lovely car - one we'd wholeheartedly recommend. And you should be able to fine one under $30k less than 12 months old. Otherwise, check out the Corolla Hybrid (SX would be our recommendation), and you might even be able to get one brand new within your budget.Test drive them both, and let us know how you go!" + }, + { + "question": "Mitsubishi Pajero 2009: Why isn't the accelerator working?", + "answer": "The lack of performance suggests it could be in ‘limp home’ mode. Have a mechanic do a diagnostic check on it." + }, + { + "question": "Toyota Corolla 2001: Why is my fuel running low faster than usual?", + "answer": "If there’s no obvious problem with the way the car is running, it could be that the engine needs a tune-up, new spark plugs, leads, air filter, and a cleaning of the throttle body." + }, + { + "question": "Volkswagen Golf 2012: Is it worth replacing the engine?", + "answer": "It’s unlikely to have any effect on the value at all. Some people could be scared off by a 2012 Golf, given its history of engine and transmission problems, while others might consider a new engine a bonus without wanting to pay any more for it." + }, + { + "question": "Holden Astra 2006: How can I fix a broken CD player in my car?", + "answer": "Have a car sound system specialist check it for you. They should be able to clear it so that you can insert CDs." + }, + { + "question": "How can I stop my Nissan Navara 2008 from randomly shutting off?", + "answer": "Randomly occurring problems are the most difficult to trace because they never happen when you want them to. You could have an auto electrician take a look at it for you; they might be better skilled to tackle the problem than a regular mechanic." + }, + { + "question": "How much is a 2012 Isuzu D-Max worth?", + "answer": "It’s average, both in terms of price and kilometres travelled, for that model. If it’s been well serviced and is in good condition it would be worth considering." + }, + { + "question": "What kind of battery does the Holden Cruze 2010 take?", + "answer": "Check the owner’s manual to find the correct battery for the car. If the replacement is the correct one, have the condition checked to make sure it’s up to spec. By doing those checks you should be able to eliminate the battery as the problem, or confirm the mechanic’s opinion." + }, + { + "question": "Does the 2014 Ford Focus Trend have transmission issues?", + "answer": "The dual-clutch automatic transmission in the Focus had issues, so I would urge caution in buying one. It can be fixed if it fails, but it would be costly." + }, + { + "question": "Does the Peugeot 508 Allure have any known issues?", + "answer": "There’s nothing on our radar that should be cause for concern with the new 508. If it ticks your boxes then buy." + }, + { + "question": "What car should I buy for my son?", + "answer": "Buying for an 18-year-old male is a difficult task. What you think he should drive is probably not what he would like to have. The best approach is to buy the latest model you can afford, because that will be the safest, have the best economy, and be worth the most when you want to sell or trade it. Your budget would suggest a four-cylinder small car of around 2012/13. Something like a 2013 Toyota Corolla would get you 5-star safety, be quite economical, and relatively easy to sell later on." + }, + { + "question": "Does the Kia Sportage 2019 have surging issues?", + "answer": "Kia confirmed that there is a software issue with the 2.0-litre diesel engine, which results in surging when the engine is cold. The told us that their supplier has been working on a solution which they hope will be available fairly soon. It is complicated by the fact the software is not supplied only to Kia and any changes have to be cleared by all users. From that I think you could assume the Tucson is probably also affected." + }, + { + "question": "Has Nedahl Stelio reviewed the Isuzu MUX 2019?", + "answer": "No, we haven't managed to get Nedahl to spend time with the MU-X yet, but thanks very much for the suggestion. We'll try and make that happen soon." + }, + { + "question": "How much does it cost to change the brake pads in a Mercedes-Benz 200?", + "answer": "Get a quote from a Mercedes-Benz dealer, at the same time get the price of the pads from the parts department. If you want to chop around get a quote from a brake specialist, and you can get the price of the pads from a parts outlet." + }, + { + "question": "What car should I buy?", + "answer": "The Camry wins on reliability and fuel consumption, but carries the highest price; the Subaru is the least expensive but has the highest fuel consumption ad the lowest resale, while the Kia sits in the middle. The Kia is good value-for-money. If fuel consumption is your priority go for the Camry, if not go for the Kia." + }, + { + "question": "Kia Carnival 2005: Where can I find an electrical wiring manual?", + "answer": "You can buy a workshop manual for the car on the Internet, and it contains a wiring diagram." + }, + { + "question": "Toyota Land Cruiser 2009: Why is my car beeping when I touch the brake pedal?", + "answer": "Check the brake fluid level, it could be a warning for low fluid." + }, + { + "question": "Lexus IS200 2002: Is it worth keeping my car is issues are starting to arise?", + "answer": "That’s a difficult call to make. The car has done quite a few kilometres and is in the twilight of its life. If it’s been properly serviced all its life to date and you continue to service it well you should be able to keep on top of any issues that crop up. But at the same you should anticipate that problems might occur more often now, and that will involve more expense. Looking forward you need to decide if you want to gamble on it giving little or no trouble, or get out of it. If you are not sure about it get out of it now." + }, + { + "question": "Holden Cruze 2012: What can I do if my automatic transmission is stuck?", + "answer": "It sounds like the Cruze automatic transmission gremlin has struck. In the past Holden has come to the party with some or the entire repair costs, but that was some time ago when the car was near new. As yours is seven years old Holden might not be as cooperative. Even so it would be worth calling Holden (1800 033 349) and lodging a claim for compensation." + }, + { + "question": "What is the best safe and cost-effective car for my kids to drive?", + "answer": "The best approach is to buy a car from a well-respected brand, and stick with an Asian brand such as Toyota, Mazda, Hyundai or Kia rather than an European one. Models to consider would be a Toyota Corolla, Mazda3, Hyundai i30 or Kia Cerato." + }, + { + "question": "Mercedes-Benz M-Class 2008: Why is my next service earlier than usual?", + "answer": "No, I don’t believe it would be some sort of trick to get more business. Have you been servicing it at a Mercedes-Benz dealership, or perhaps a regular mechanic? It could be a reset glitch after the last service." + }, + { + "question": "What are the best 7-seat SUV's?", + "answer": "A better option for someone with a tribe to transport would be a peoplemover, such as the Kia Carnival, Hyundai iMax, or VW Transporter. They’re made for that purpose and much more practical than an SUV." + }, + { + "question": "Is the Range Rover Sport 2002 expensive to maintain?", + "answer": "Not if you use a mechanic who knows their way around a Range Rover. There are mechanics that specialise in them and they know them best." + }, + { + "question": "Can I use ULP in my Audi A3?", + "answer": "I wouldn’t recommend using ULP, you’ll lose performance, economy, and possibly affect the reliability of the turbo engine." + }, + { + "question": "My Nissan X-Trail 2005 won't start after washing the engine bay.", + "answer": "You’ve possibly drowned something. I doubt it’s the coil, because it seems for your description that the starter is not working. Dry everything in the engine bay that could have been affected by water and see if that cures the problem. You could also try jump-starting it." + }, + { + "question": "Nissan Qashqai 2018: Why are certain functions randomly shutting down?", + "answer": "It sounds like it is going into ‘limp home’ mode, which cuts the performance of the car but still lets you drive it at a much reduced pace to get it fixed. But it appears to happen at random, which makes it hard for mechanics to trace and fix. It is most likely a problem with the electronics, so if it continues to occur I would suggest you sit down with the dealer and work out a plan of action to hopefully find the cause and fix it." + }, + { + "question": "What sort of car would be best suited for a sales staff worker?", + "answer": "Try a Toyota Corolla, Mazda 3, or a Ford Focus. All would seem to fit the bill." + }, + { + "question": "Toyota Landcruiser Prado 2011: What can I do about a mechanical failure?", + "answer": "Carefully read your insurance policy to see if it specifically covers mechanical failures. They rarely do. Normally you have to take action against the person who supplied with the crook fuel, or the fuel company involved." + }, + { + "question": "Subaru Forester 2006: Why is the cruise light flashing?", + "answer": "There sounds like an issue with the cruise control rather than the engine. It could be a computer or sensor malfunction. Have a mechanic check it." + }, + { + "question": "What is the durability and re-sale value of a used car?", + "answer": "In terms of life expectancy and durability I would expect both to be about the same, but I would expect the Polo to have slightly better resale value than the Clio. Both are good cars, but I would choose the Renault because of its longer warranty." + }, + { + "question": "Why does my car have static interference with AM radio when the engine is on?", + "answer": "If it’s still under warranty take the car to your dealer and request it be fixed to your satisfaction. If you don’t get any satisfaction you could take the car to a car radio/sound specialist and have them try to fix it. It could be that it needs a better antenna." + }, + { + "question": "Volkswagen Passat 2013: Is my car safe after a transmission failure?", + "answer": "There is little chance of anything else being damaged as a result of the transmission failure. I understand your concern about the safety of the car given your experience when the transmission failed and left you in a precarious situation, but the chances of it happening again are pretty slim now it has been repaired." + }, + { + "question": "Hyundai i30 2018: Can I ask for a replacement if my car is faulty?", + "answer": "This is always a tough one, because there is no law that requires a carmaker to replace a car or refund the cost of its purchase. It comes down to negotiation between you and Hyundai. Hyundai has told you they will fix your car, and providing they do that they will have lived up to their responsibility, but I understand your concerns. I would suggest you lodge a claim with Hyundai with all the supporting information you can assemble, and trust that they will come good with a goodwill gesture that satisfies you." + }, + { + "question": "Suzuki Baleno 2019: Any known issues?", + "answer": "There is nothing to suggest that the 2019 Baleno has anything to be concerned about, but it is very early in its life, so it’s impossible to be certain about what could happen down the track." + }, + { + "question": "Does the Holden Acadia 2019 have enough space for three baby seats?", + "answer": "The Acadia doesn’t boast a diesel engine, so economy could be an issue for your daughter; also it’s only a little longer than the Kia Sorento, so space could be another problem. A better choice would be the Mazda CX-9." + }, + { + "question": "Do you pay GST if purchasing a car privately?", + "answer": "No. Only businesses registered to charge GST can do so, and buying from a private buyer would seem to rule that out." + }, + { + "question": "Mazda 3: Electrical or computer fault", + "answer": "Certainly try and get your money back, or get a replacement vehicle, but you’re unlikely to succeed. At the very least Mazda should supply you with a loan car while they fix yours, and they should tell you when you could expect to have your car back." + }, + { + "question": "Kia Carnival 2017: Error message on nav", + "answer": "Take the car to your Kia dealer and have it fixed. Your car is still under warranty so you shouldn't have to pay for any fixes that might be required." + }, + { + "question": "Hyundai Getz 2007: Price guide", + "answer": "It depends on the exact model, whether it’s a base model or an SXi for example, but the guiding range for a 2007 Getz would be $1400-$3900. With just 48,000 km on the clock yours would fall at the top end of the range." + }, + { + "question": "Maserati GranTurismo 2015: Is it reliable?", + "answer": "Generally it is a reliable vehicle with no serious flaws, but like all cars they can break down, so you need to have deep pockets to repair them should that happen. It is likely any common reliability issues and faults with would show up on our Maserati problems page." + }, + { + "question": "Mitsubishi ASX 2014: Problems with push-button", + "answer": "It doesn’t sound normal. I would suggest you take it to a Mitsubishi dealer and have it checked and fixed if needed." + }, + { + "question": "Holden Cruze 2010: Faults while driving", + "answer": "The best people to check it for you are the people from Holden. It’s most likely a problem with the electronics of the car. Because it only happens occasionally, and you can bet it won’t happen when the mechanic is there looking at it, it will hard to trace the cause." + }, + { + "question": "What's a reliable car with turbo?", + "answer": "There are lots of cars that would be reliable and within your budget, but none would have a turbo. Turbos are not the thing you want for reliability, and any you might find within your budget are more than likely to be old and to have been thrashed. I would suggest a four-cylinder model from a respected brand such as a Toyota Corolla, Hyundai i30, Mazda3 etc." + }, + { + "question": "Ford Kuga 2014: Accelerator and reverse not working", + "answer": "It sounds like a problem with the dual-clutch transmissions electronic control, so take the car to a Ford dealer and have it assessed. Turning the engine off and then restarting it again will often reboot the computer and fix the problem in the short term, but there is an underlying issue that needs to be fixed." + }, + { + "question": "Nissan Navara 2013: Can I replace the media system?", + "answer": "It wouldn’t be a straight forward take one out and put another in sort of job, it would fiddly, but I’m sure it could be done. Look around for a specialist in that area." + }, + { + "question": "Volkswagen Polo 2013: Going into limp mode", + "answer": "If it is the water pump as the VW people have diagnosed then I doubt you would have any claim. Water pumps do wear out like any mechanical component, and yours is six years old." + }, + { + "question": "What is the bet car for towing?", + "answer": "The car you want will need to have a towing rating of 3500 kg, which cuts the field down considerably. Your best bet is probably a used Toyota Landcruiser, it would tow your caravan, and parts are readily available in most parts of the country." + }, + { + "question": "What is the towing capacity of the Nissan X-Trail 2017?", + "answer": "If it’s got a manual transmission the towing capacity is 2000 kg and the GVM is 2155 kg; if it’s an auto the towing capacity is 1650 kg." + }, + { + "question": "Mitsubishi Triton 2016: How do I check the auto transmission fluid?", + "answer": "You can’t, the transmission is sealed and there’s no provision for checking it." + }, + { + "question": "Ford Fiesta 2011: When should I change the timing belt?", + "answer": "If it’s a diesel engine the change interval is every 10 years or 200,000 km, but if it is a petrol engine it is eight years or 160,000 km." + }, + { + "question": "Holden Barina Spark 2011: Can I change the manual gear lever?", + "answer": "You could try to get one from a dealer, or an auto parts shop such as Bursons, or try a wrecking yard for a second hand one." + }, + { + "question": "Suzuki Swift 2005: Why is my car making noise?", + "answer": "It’s not possible to say what is causing the noise, it could be engine or driveline related, and without actually being able to hear it there’s no way of accurately diagnosing it. Have it checked by a mechanic, who should be able to quickly determine the cause of the problem." + }, + { + "question": "Toyota HiLux 2005: What is causing my car to have engine issues?", + "answer": "A number of vehicles of your vintage using that engine suffered from a lack of oil pressure due to accumulated contamination on the oil pickup. Remove the oil drain plug and inspect the oil pickup and make sure it isn’t clogged up with accumulated crud that could affect the oil pressure." + }, + { + "question": "Mazda CX-9 2009: Are there any recalls for this car?", + "answer": "There is one and it’s an important one. It affects the Takata airbags in the car. To get more info call Mazda on 1800 931 024." + }, + { + "question": "Subaru XV 2014: What grade engine oil should I use?", + "answer": "Use a good quality 5W-30 A3/B4 oil." + }, + { + "question": "What car is best for a first time buyer?", + "answer": "Go for a car from a well-respected brand, such as a Toyota Corolla, Mazda 3 or Hyundai i30. All will give you economical motoring, low maintenance, and should hold their value quite well for the next couple of years or so." + }, + { + "question": "Is it costly servicing an Audi in Australia?", + "answer": "Servicing a European car like the Audi generally costs more than one from Asia, for instance, but you shouldn’t have anything to worry about providing you service it as per Audi’s recommendation. To save a little on the cost of service, and often also on parts, you could have it serviced by a specialist Audi mechanic." + }, + { + "question": "Suzuki Swift 2005: Loud noise while driving", + "answer": "Without further information, or actually seeing the car and hearing the noise, it’s impossible to give you any advice on the cause of the noise. Your best course of action is to take it to a mechanic and have them assess it for you firsthand." + }, + { + "question": "Ford Territory 2011: Taillights come on after car is turned off and locked", + "answer": "That’s a doozy. What happens if you turn the lights off before turning the ignition off? The lights should go off when you turn them off, and I wouldn’t expect them to then come back on when the ignition is then turned off. I think an auto electrician is called for here." + }, + { + "question": "Toyota Corolla 2002: Where was it made?", + "answer": "It would have been made in Japan. You can check the build plate, which should be in the engine bay, and will show where it was built." + }, + { + "question": "Land Rover Discovery Sport 2012: Engine failure", + "answer": "Seek advice from the state government consumer affairs people, or take LRA to VCAT." + }, + { + "question": "Nissan Pulsar 2002: Why is it revving while the car is idling?", + "answer": "It could be an air leak, or an incorrect idle setting. Have a mechanic check it." + }, + { + "question": "Nissan Juke 2019 or Mini Cooper 2018: Which should I buy?", + "answer": "A: You’re right; every car has its positives and negatives, so try before you buy. Sit in them, drive them, and assess them for your particular needs. There are no hidden nasties in the Juke or Cooper A to worry about. You can negotiate on anything, everything is up for grabs, so have a go and see what you can win." + }, + { + "question": "Subaru Impreza 2017: What's a good replacement?", + "answer": "One to try is the Ford Focus; it has a rear view camera, GPS, Android Auto and Apple CarPlay, and fits within your budget." + }, + { + "question": "Volkswagen Tiguan 2017: Bubbling effect on the rear tailgate", + "answer": "It clearly needs deeper investigation to try and determine the cause. Take it to a panel beater who specialises in European cars and have them assess it." + }, + { + "question": "Renault Koleos 2018: Should I haggle the price down?", + "answer": "You should try to haggle, you’ve nothing to lose, the dealer can only say “no”. I would try to beat him down on the delivery costs." + }, + { + "question": "Nissan X-Trail 2018: CVT or tuning problem?", + "answer": "It sounds like a characteristic of the CVT rather than a tuning issue." + }, + { + "question": "Mazda BT50: Drifting when it rains", + "answer": "You can buy a steel tray for it, but that alone is unlikely to stop the back end from stepping out in slippery conditions. The old way of stopping this sort of thing happening was to put some load in the tray, some bags of concrete or sand will help, but you also have to drive it to the conditions." + }, + { + "question": "Ford Territory 2011: Why is my car jerking in cruise control?", + "answer": "You could have a mechanic or dealer check the cruise electronics, but it could be that you are trying to drive too slowly on the cruise and it can’t cope with it." + }, + { + "question": "Ford Focus 2007: Does this card have a cam belt or cam chain?", + "answer": "The 1.6-litre engine has a timing belt, the larger 2.0-litre engines also offered in the Focus have timing chains." + }, + { + "question": "What is the best car to tow a camper trailer?", + "answer": "Camper trailers typically weigh in the range of 850 kg to 1200 kg without the extra weight of things like food, bedding, clothes, etc. so it’s probably best to look at a compact SUV. A Mazda CX5 will tow up to 1800 kg, which would seem to fit your needs. Then there’s a Kia Sportage (1600 kg), Mitsubishi Outlander (1600 kg), or Suzuki Grand Vitara (1600 kg)." + }, + { + "question": "Can you get a four-cylinder in Holden Commodore ute?", + "answer": "No, the Commodore ute was only produced with V6 and V8 engines." + }, + { + "question": "Mercedes-Benz CLA200 2016: Any known issues?", + "answer": "There’s nothing that you should be concerned about, Mercedes cars generally age gracefully, but like any car they can always break down. Servicing is paramount, so make sure your budget will allow you to keep your car properly maintained." + }, + { + "question": "What year BMW X4 can I purchase on my budget?", + "answer": "It depends on which model X4 you want. With $65,000 you should be able to get into a 2018 model." + }, + { + "question": "Toyota RAV4 2019: Can I adjust the seat height?", + "answer": "The passenger seat is not height adjustable on the new RAV4. You’d need to consult an authorised engineer about modifying the seat so it’s height adjustable. Contact the Roads and Marine Services people for advice. There is lots of information and road tests etc. on hybrids on Carsguide, or you could consult relevant dealers for product info." + }, + { + "question": "Nissan Pulsar 2014: Why is my car leaking coolant?", + "answer": "You would like to think it would last the life of the car, but there are many reasons it might need replacing." + }, + { + "question": "How much is a used Toyota HiLux?", + "answer": "You’ll struggle to find a diesel 4WD dual-cab HiLux less than 10 years old for $15,000. Any you find will be around the 10-year-old mark and will probably have high odometer readings." + }, + { + "question": "How do I choose between two almost identical cars?", + "answer": "Normally my advice would be to buy the newest car with the lowest kilometres and in the best condition. In this case that would be the Triton, which would also comes with what remains of the factory warranty, but on all other counts I would go with the Ranger. The Ranger appears to be in good condition, the kilometres are low for the year, and the service history is just what you want." + }, + { + "question": "Where is the best place to start looking for a used car?", + "answer": "A good place to start is the Carsguide used car ads. There, you’ll find a large selection of utes that would meet your needs." + }, + { + "question": "J1 Chery 2013: Where can I get my car serviced?", + "answer": "Try a Chery dealer. If that’s not possible an auto electrician should be able to help." + }, + { + "question": "BMW Z4 2010: Does this model come with built-in navigation?", + "answer": "It was an optional extra." + }, + { + "question": "What towing vehicle should I buy?", + "answer": "Your towing needs will dictate a big car. Others you could consider are the Jeep Grand Cherokee, Isuzu MU-X, Holden Trailblazer, or Ford Everest." + }, + { + "question": "Ford Ranger 2014: Engine issues", + "answer": "If it is a major engine issue then, yes, it is a concern, and you could approach Ford for some assistance with the cost of repairs. If it turns out that it’s a relatively minor problem, then it’s not something to be overly concerned about. At this point all you can do is work with the people trying to find the cause." + }, + { + "question": "What kind of warranty comes with a used car from a dealer in Victoria?", + "answer": "Used car dealers in Victorian are required to provide a statutory warranty if the car is less than 10 years old and has travelled less than 160,000 km. It lasts for three months or 5000 km, which ever occurs first. You can have your car serviced anywhere you choose in that period." + }, + { + "question": "Ford Focus Titanium 2013 : What is the average fuel consumption?", + "answer": "The claimed average for your car is 6.7 L/100 km. It would be higher if it were driven around town – 9.4 L/100 km – but a less – 5.2 L/100 km – if only driven in the country. But remember that these so-called claimed figures are a guide only and not necessarily what you might get from your car." + }, + { + "question": "Mitsubishi Magna Advance 1997: Where is the horn?", + "answer": "It should be located at the front under the inner guard. Look up between the bumper and the support panel and you should see it." + }, + { + "question": "Mazda 2 2011: What is the blue water symbol?", + "answer": "It’s indicating that the coolant isn’t yet up to temperature. Once the engine is warmed up the light will go out." + }, + { + "question": "Should the Isuzu D-Max 2017 be recalled?", + "answer": "It may be sufficient to warrant a recall on the grounds of safety, but more info would be needed to make a definitive call on the issue. But it’s being fixed under warranty, so hopefully you should be back on the road soon. In the meantime if I were you I would be demanding a replacement vehicle to be used while yours is being repaired." + }, + { + "question": "Toyota Land Cruiser GXL 2018: Auto transmission issues", + "answer": "It could any number of things and the dealer should be able to identify and rectify the cause for you. It could be as simple as a faulty solenoid in the transmission, a problem with the car’s computer, or a dodgy electrical connection." + }, + { + "question": "Mazda BT-50 2017: Is there a safety recall?", + "answer": "There is a current recall affecting 30,505 MY 2016-2018 BT-50s. It relates to two front brake issues, one for a potential front brake hose failure, the other for possible front brake calliper cracking. Both could affect the car’s braking. To see if your BT-50 is one of those affected phone Mazda Customer Support (1800 034 411)." + }, + { + "question": "Ford Fiesta 2010: Where to buy a spare tyre?", + "answer": "I understand the 2010 Fiesta came with a space saver spare tyre. I'd be trying a wreckers to find a replacement, but make sure it actually fits your car. Plenty of space savers will look the same, but feature a different PCD (nut spacing), offset and overall diameter." + }, + { + "question": "Volkswagen Caddy 2004: Discs need replacing", + "answer": "The Caddy is based on the Golf, so they should fit. If in doubt check with a VW dealer." + }, + { + "question": "What car should I buy that is reliable and safe?", + "answer": "You’ve got a limited budget, which will determine the car you can buy. It will be a relatively old car, so buy one in the best condition you can find, with the lowest odometer reading, a good service history, and the best safety rating. Try a Mazda3, Toyota Corolla, Kia Rio, and Hyundai i30 from 2008/2009." + }, + { + "question": "BMW 4 Series 2019: How do you press the front seat forward?", + "answer": "Press the seat position button on the shoulder of the front seat to move it forward, and then fold the seat back forward and you should have easy access to the rear seat. You should also check the car’s owner’s manual." + }, + { + "question": "Nissan Pulsar 1999: What models have the same auto transmission?", + "answer": "The best source of that info would be an automatic transmission mechanic or a wrecking yard specializing in Japanese cars." + }, + { + "question": "What is the difference between a CVT and automatic transmission?", + "answer": "They are completely different; there are no similarities between a CVT and a regular automatic transmission. The CVT uses belts and pulleys and is designed to alter the gearing to keep the engine running at a constant speed that delivers the best fuel consumption. A regular auto uses gears and hydraulics and the engine speed varies. There were some reliability issues with the CVT when they were first introduced, but these seem to have been sorted out and we see very few reports of problems with them now. The Toyota CVTs are as good as any." + }, + { + "question": "Holden Commodore 1999: What is the re-sale value?", + "answer": "I assume it’s a V6 auto base model and depending on the condition and mileage done it’s worth between $1400 and $3200." + }, + { + "question": "Ford Territory 2012: Does this model have a timing chain?", + "answer": "Yes, it does" + }, + { + "question": "Kia Rio 2019: Problems with sports shift", + "answer": "You’re possibly trying to downshift at a speed that’s higher than it was designed to do. Try downshifting at a lower engine speed." + }, + { + "question": "What is the difference between manual cars?", + "answer": "There are many things that can affect how a car drives compared to another one seemingly the same. The engine size and power and torque characteristics could be different, or the gearing could be different." + }, + { + "question": "Holden Cruze 2009: Transmission failure", + "answer": "You could try for a goodwill payment from Holden, but I doubt that you would have any success. Your car is 10 years old, it’s done 200,000 km, and you bought it second hand." + }, + { + "question": "Mitsubishi Pajero 2003: Why is the four-wheel drive symbol flashing?", + "answer": "It’s likely to be a problem with the actuation system for the front diff, such as the solenoids, vacuum line, actuator, or the sensor in the diff." + }, + { + "question": "Are Maseratis good and reliable cars?", + "answer": "If there are any common problems and complaints about Maserati's reliability or faults, they'll likely show up on our Maserati problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What is the most expensive Maserati?", + "answer": "The most expensive new Maserati is the Quattroporte GTS listed at $345,990. For more info on the latest models, check out our pricing and specs page, and you'll find all Maserati reviews and news here." + }, + { + "question": "What is the cheapest Maserati?", + "answer": "The cheapest new Maserati is the Levante M161 petrol listed at $125,000. For more info on the latest models, check out our pricing and specs page, and you'll find all Maserati reviews and news here." + }, + { + "question": "Who owns Maserati?", + "answer": "Maserati is owned by Fiat Chrysler Automobiles (FCA). As the name implies, the flagship marques of FCA are Fiat and Chrysler. Other brands that fall under the FCA banner include Ram, Dodge, Jeep, Alfa Romeo, Abarth, MOPAR, Lancia and SRT." + }, + { + "question": "Are Bentley cars good and reliable?", + "answer": "If there are any common problems and complaints about Bentley's reliability or faults, they'll likely show up on our Bentley problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What is the most expensive Bentley?", + "answer": "The most expensive new Bentley is the Continential Supersports Convertible listed at $626,474. For more info on the latest models, check out our pricing and specs page, and you'll find all Bentley reviews and news here." + }, + { + "question": "What is the cheapest Bentley?", + "answer": "The cheapest new Bentley is the Bentayga V8 5 seat listed at $334,700. For more info on the latest models, check out our pricing and specs page, and you'll find all Bentley reviews and news here." + }, + { + "question": "Who owns Bugatti?", + "answer": "Bugatti is owned by Volkswagen Group. They also own Audi, Lamborghini, Bentley, Porsche, SEAT, Skoda and their flagship marque, Volkswagen." + }, + { + "question": "What companies does Fiat own?", + "answer": "Alongside Chrysler, Fiat falls under the Fiat Chryslet Automobiles (FCA) banner. Other brands owned by FCA include Ram, Dodge, Jeep, Alfa Romeo, Abarth, Maserati, MOPAR, Lancia and SRT." + }, + { + "question": "Are Fiats good and reliable cars?", + "answer": "If there are any common problems and complaints about Fiat's reliability or faults, they'll likely show up on our Fiat problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What does Fiat stand for?", + "answer": "Fiat is an Italian car manufacturer and the FIAT acronym stands for \"Fabbrica Italiana Automobili Torino\"." + }, + { + "question": "Who owns Fiat?", + "answer": "Fiat is owned by Fiat Chrysler Automobiles (FCA). As the name implies, FCA also own Chrysler. Other brands that fall under the FCA banner include Ram, Dodge, Jeep, Alfa Romeo, Abarth, Maserati, MOPAR, Lancia and SRT." + }, + { + "question": "Are Maseratis good and reliable cars?", + "answer": "If there are any common problems and complaints about Maserati's reliability or faults, they'll likely show up on our Maserati problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What does the word Maserati mean?", + "answer": "Maserati is the last name of the family who built the Maserati brand. Their logo is a trident; the symbol of the city of Bologna where the brand started out." + }, + { + "question": "What does the word Porsche mean?", + "answer": "The name Porsche is of German origin and means 'offerings'." + }, + { + "question": "Are Mitsubishi good and reliable cars?", + "answer": "If there are any common problems and complaints about Mitsubishi's reliability or faults, they'll likely show up on our Mitsubishi problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What is the most expensive Porsche?", + "answer": "The most expensive Porsche is the Porsche 911. Current prices range from $220,500 to $645,000 for the 911 Carrera and 911 GT2 RS" + }, + { + "question": "Are Renault cars good and reliable?", + "answer": "If there are any common problems and complaints about Renault's reliability or faults, they'll likely show up on our Renault problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What is the cheapest Porsche?", + "answer": "The cheapest Porsche model is the Macan, which starts at $81,400 before on-road costs." + }, + { + "question": "Where is Porsche made?", + "answer": "The Porsche headquarters and main factory are located in Zuffenhausen, a district in Stuttgart, but the Cayenne and Panamera models are manufactured in Leipzig, Germany." + }, + { + "question": "Are Mercedes Benz good and reliable cars?", + "answer": "If there are any common problems and complaints about Mercedes Benz's reliability or faults, they'll likely show up on our Mercedes Benz problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Who owns Porsche?", + "answer": "The Volkswagen Group currently holds a majority share in Porsche, as well as Audi and Scania." + }, + { + "question": "Where are Holdens made?", + "answer": "Until 2017, all Australian-built Holden vehicles were manufactured in Elizabeth, South Australia. There are no longer any Holden cars being made in Australia and the brand now solely imports cars." + }, + { + "question": "Are Alfa Romeo good and reliable cars?", + "answer": "If there are any common problems and complaints about Alfa Romeo's reliability or faults, they'll likely show up on our Alfa Romeo problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Who owns Holden?", + "answer": "Holden was founded in Australia in 1856, but then became a subsidiary of the United States-based General Motors (GM) in 1931." + }, + { + "question": "What is the cheapest Alfa Romeo?", + "answer": "The cheapest new Alfa Romeo is the Giulietta Super Manual listed at $29,900. For more info on the latest models, check out our pricing and specs page, and you'll find all Alfa Romeo reviews and news here." + }, + { + "question": "What is the most expensive Ford?", + "answer": "The most expensive Ford is currently the Ford GT, which has a starting price of $450,000 in the US." + }, + { + "question": "What is the most expensive Alfa Romeo?", + "answer": "The most expensive new Alfa Romeo is the Stelvio Quadrifoglio listed at $149,900. For more info on the latest models, check out our pricing and specs page, and you'll find all Alfa Romeo reviews and news here." + }, + { + "question": "What companies does Ford own?", + "answer": "The Ford Motor Company owns Ford, as well as Lincoln and Mercury." + }, + { + "question": "Are Hondas good and reliable cars?", + "answer": "If there are any common problems and complaints about Honda's reliability or faults, they'll likely show up on our Honda problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Who owns Ford?", + "answer": "Ford is owned by Ford Motor Company, who also owns Lincoln and Mercury." + }, + { + "question": "Are Peugeot good and reliable cars?", + "answer": "If there are any common problems and complaints about Peugeot's reliability or faults, they'll likely show up on our Peugeot problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Are GMC good and reliable cars?", + "answer": "If there are any common problems and complaints about GMC's reliability or faults, they'll likely show up on our GMC problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Are Chryslers good and reliable cars?", + "answer": "If there are any common problems and complaints about Chrysler's reliability or faults, they'll likely show up on our Chrysler problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Are Dodge good and reliable cars?", + "answer": "If there are any common problems and complaints about Dodge's reliability or faults, they'll likely show up on our Dodge problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Are Minis good and reliable cars?", + "answer": "If there are any common problems and complaints about Mini's reliability or faults, they'll likely show up on our Mini problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Are Suzuki cars good and reliable?", + "answer": "If there are any common problems and complaints about Suzuki's reliability or faults, they'll likely show up on our Suzuki problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Are Chevrolet cars reliable and good?", + "answer": "If there are any common problems and complaints about Chevrolet's reliability or faults, they'll likely show up on our Chevrolet problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Are Saab good and reliable cars?", + "answer": "If there are any common problems and complaints about Saab's reliability or faults, they'll likely show up on our Saab problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Are Citroens good and reliable cars?", + "answer": "If there are any common problems and complaints about Citroen's reliability or faults, they'll likely show up on our Citroen problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Suzuki Baleno 2019: Does it have AEB?", + "answer": "The August update is a minor refresh for the Baleno, it’s mostly cosmetic and there’s no suggestion of autonomous emergency braking." + }, + { + "question": "Toyota Aurion 2009: Does it have a timing belt that requires replacement?", + "answer": "The Aurion has the V6 engine, which has a timing chain, so there’s no call for routine replacement as there would be if it had a belt." + }, + { + "question": "Isuzu D-Max 2011: The lights don't flash when locking or unlocking", + "answer": "Have you tried the spare key? If not perhaps try it and see if that one works. If it does it could be a problem with the key/battery. You could also have it checked by a dealer or an auto electrician." + }, + { + "question": "Land Rover Discovery 2017: Need replacing due to major problems", + "answer": "Document the problems with the car and any work that has been done on it since you’ve owned it and take them to JLR with a request that they advise you on what work they plan to do to fix the problems. If that doesn’t get a satisfactory response then go to your state consumer affairs office, or perhaps lodge a complaint with VCAT." + }, + { + "question": "Mazda 3 2019: Screen not working", + "answer": "It’s far too soon to be thinking about asking for another car. It’s under warranty and Mazda is required to fix any problems that might crop up. Let the dealer replace the screen as they have offered to do, and hopefully that will fix the problem and your concerns." + }, + { + "question": "Holden Cruze 2010: Losing power", + "answer": "Holden recalled 8000 diesel Cruzes in 2014 for a driveshaft problem that causes the vehicle to lose power. The cars affected were mostly built between February 2009 and December 2010. Holden replaced any driveshafts found to be faulty. Contact your dealer, or Holden direct." + }, + { + "question": "What should I do if I'm unhappy with my car service?", + "answer": "If the plug was cross-threaded and couldn’t be repaired by re-tapping the thread then replacing the oil pan was the only option. That would suggest the first dealer was at fault and should be responsible for the repairs needed. You need to sort it out with the first dealer, if that doesn’t work, go to your state consumer affairs department and ask for their advice." + }, + { + "question": "Holden Commodore 2002: Why is it not starting properly?", + "answer": "It’s possibly a blown head gasket. Have a mechanic check it for you." + }, + { + "question": "Mercedes-Benz A-Class 2006: How can I check if the alternator is broken?", + "answer": "Take it to an auto electrician who should be able to test it and tell you if it is malfunctioning." + }, + { + "question": "Kia Stinger 2018: Noise when turning the wheels", + "answer": "Without actually hearing the noise in question it’s not possible to speculate on what it might be. It’s under warranty, so take it back to your dealer and have them check the brakes for you." + }, + { + "question": "Ford F250: Is it legal to tow my Caravan?", + "answer": "It’s not legal to use a 3500 kg rated tow vehicle to tow 4500 kg, and your insurance wouldn’t cover you in the event of a crash. Step up to the bigger vehicle, or maybe look at something like a RAM pickup." + }, + { + "question": "What is the most expensive Nissan?", + "answer": "The most expensive new Nissan is the GT-R Nismo listed at $299,000. For more info on the latest models, check out our pricing and specs page, and you'll find all Nissan reviews and news here." + }, + { + "question": "What is the cheapest Nissan?", + "answer": "The cheapest new Nissan is the Juke ST listed at $23,490. For more info on the latest models, check out our pricing and specs page, and you'll find all Nissan reviews and news here." + }, + { + "question": "Are Nissans good and reliable cars?", + "answer": "If there are any common problems and complaints about Nissan's reliability or faults, they'll likely show up on our Nissan problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Are Porsche good and reliable cars?", + "answer": "If there are any common problems and complaints about Porsche's reliability or faults, they'll likely show up on our Porsche problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Is Holden reliable?", + "answer": "If there are any common problems and complaints about Holden's reliability or faults, they'll likely show up on our Holden problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Are Fords good and reliable cars?", + "answer": "If there are any common problems and complaints about Ford's reliability or faults, they'll likely show up on our Ford problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Where is Ford made?", + "answer": "Ford cars are built at many plants around the world, but many of them are shared with Ford's other brands, Lincoln and Mercury. The most common places for Ford plants are the United States, Canada and Mexico." + }, + { + "question": "Who owns Jeep?", + "answer": "Jeep is owned by Fiat Chrysler Automobiles (FCA)." + }, + { + "question": "Where are Jeeps made?", + "answer": "Most Jeeps are made in America, although there are a few exceptions for certain models." + }, + { + "question": "Are Jeeps good and reliable cars?", + "answer": "If there are any common problems and complaints about Jeep's reliability or faults, they'll likely show up on our Jeep problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What SUV's are the most fuel efficient?", + "answer": "Try a Toyota RAV4, Mazda CX-5, Kia Sportage, or Subaru Forester. Any of them would be good choices." + }, + { + "question": "Hyundai Tucson 2016: Does this model have dual-clutch transmission issues?", + "answer": "The AWD versions have 7-speed dual-clutch transmissions, the FWD ones have 6-speed automatics, and there is a manual gearbox option. I don’t see any reason for the dual-clutch transmission to have issues in traffic; it won’t have any adverse impact on inner city driving." + }, + { + "question": "Ford Ranger XLT 2016: Grinding noise when driving", + "answer": "Call back and ask what was done to ensure nothing else was affected. I would want them to tear the gearbox down, flush everything out, and check the internals before putting it back together and installing the new torque convertor." + }, + { + "question": "Kia Cerato 2017: Boot not working properly", + "answer": "It should be covered under Kia’s warranty, so take it back to your dealer and have it fixed." + }, + { + "question": "Which car should I buy?", + "answer": "Both would be good buys; it really comes down to which one you like better. Test drive each one and look how they fit your needs and wants." + }, + { + "question": "What's the best car for towing a van?", + "answer": "The Jeeps are perfectly capable of doing the trip you are planning, and if anything did go wrong while you were away there are dealers all around the country who cold fix it for you. At 2000 kg your caravan is not particularly heavy and shouldn’t stress the Jeep at all. The Prado is the other obvious choice, and it too will do the job with ease. Others to look at are the Kia Sorento and Isuzu MU-X." + }, + { + "question": "Holden Colorado 2014: Repair issues", + "answer": "If the mechanic/repairer is a qualified and registered company they should have some guarantee on the quality of their work. Take the car back and show them what your are unhappy about and ask for the work to be done again, or compensation. If they are not qualified or registered with a trade organisation you have little comeback." + }, + { + "question": "Hyundai Santa Fe 2013: Warranty repair issues", + "answer": "For starters it’s not a new car; it’s six years old. But if as you say it has only done 61,000 km and has been properly serviced by a Hyundai dealer I would approach the company and seek a good will deal that would cover some or all of the cost of repairs. It does seem like a catastrophic failure, so if dealing with Hyundai doesn’t prove successful, try your state’s consumer affairs people." + }, + { + "question": "Holden Cruze 2012: Faulty transmision", + "answer": "Holden has in the past replaced faulty transmissions without cost to the owner, but I would guess they won’t offer to replace yours free of charge, as your car is seven years old. But until it is assessed you can only speculate that the transmission is at fault." + }, + { + "question": "Kia Cerato 2015: Ticking sound when engine starts", + "answer": "The clicking sound could be a sign of a weak battery, which is having difficulty coping with the cold weather. Don��t pump the accelerator; that does nothing on a fuel-injected car. Have the battery tested." + }, + { + "question": "Prosche Macan S 2019: Software issue or mechanical?", + "answer": "It could well be a software problem, as the Porsche people have told you, so let the experts do their investigations, and hopefully come up with a fix. There’s no point in trying to second-guess what it might be." + }, + { + "question": "Is Aston Martin reliable?", + "answer": "If there are any common problems and complaints about Aston Martin's reliability or faults, they'll likely show up on our Aston Martin problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What is the most expensive Aston Martin?", + "answer": "The most expensive Aston Martin currently on sale is the ultra-exotic and ultra-rare Valkyrie, starting at $3,000,000." + }, + { + "question": "Where are Aston Martins made?", + "answer": "The Aston Martin headquarters and main production site are in Gaydon, Warwickshire, England, on the site of a former RAF V Bomber airbase." + }, + { + "question": "Who owns Aston Martin?", + "answer": "In 2007, Ford Motor Company sold Aston Martin to a consortium led by Prodrive founder David Richards, Aston Martin collector John Sinders, and Investment Dar and Adeem Investment Co, two international investment companies headquartered in Kuwait." + }, + { + "question": "Are Volkswagens good and reliable cars?", + "answer": "If there are any common problems and complaints about Volkswagen's reliability or faults, they'll likely show up on our Volkswagen problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What does VW stand for?", + "answer": "VW stands for Volkswagen, the popular German car manufacturer. Volkswagen is the flagship marque of Volkswagen Group who also own Audi, Lamborghini, Bentley, Bugatti, Porsche, SEAT and Skoda." + }, + { + "question": "What companies does Volkswagen own?", + "answer": "Volkswagen Group own Audi, Lamborghini, Bentley, Bugatti, Porsche, SEAT, Skoda and, of course, their flagship marque Volkswagen." + }, + { + "question": "What does Volkswagen mean?", + "answer": "Volkswagen is a German word meaning \"people's car\". The Volkswagen logo is a representation of its well known acronym \"VW\"." + }, + { + "question": "Where are Volkswagens made?", + "answer": "Volkswagen Group has manufacturing facilities around the world. Volkswagen vehicles are made in Brazil, China, India, Slovakia, the USA, Germany, Portugal, Spain, Poland, Mexico, South Africa and Russia." + }, + { + "question": "Who owns Volkswagen?", + "answer": "Volkswagen is the flagship marque of Volkswagen Group. They also own Audi, Lamborghini, Bentley, Bugatti, Porsche, SEAT and Skoda." + }, + { + "question": "Is Kia reliable?", + "answer": "If there are any common problems and complaints about Kia's reliability or faults, they'll likely show up on our Kia problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What is the most expensive Kia?", + "answer": "The most expensive new Kia is the Carnival Platinum listed at $62,790. For more info on the latest models check out our pricing and specs page, and you'll find all Kia reviews and news here." + }, + { + "question": "What is the cheapest Kia?", + "answer": "The cheapest new Kia is the Picanto S Manual listed at $14,190. For more info on the latest models check out our pricing and specs page, and you'll find all Kia reviews and news here." + }, + { + "question": "What does Kia stand for?", + "answer": "Kia is derived from two Sino-Korean characters: \"ki\", which means \"to come out\", and \"a\", which represents \"East Asia\". Kia therefore means \"to come out of the East\"." + }, + { + "question": "Who owns Kia?", + "answer": "Kia is a publicly traded company but is partially owned by Hyundai Motor Group. Hyundai also own Genesis, their luxury subsidiary." + }, + { + "question": "Where is Kia made?", + "answer": "Given its origins as a South Korean brand, Kia has three manufacturing facilities in South Korea: the Sohari, Hwaseong and Gwanju Plants. Kia has other facilities around the world; in Monterrey in Mexico and Georgia in the USA. They also make the Telluride out of Hyundai's Ulsan Plant in South Korea." + }, + { + "question": "What companies does Toyota own?", + "answer": "Toyota Motor Company owns Toyota, Lexus, Hino, Ranz and Daihatsu." + }, + { + "question": "Are Toyotas good and reliable cars?", + "answer": "If there are any common problems and complaints about Toyota's reliability or faults, they'll likely show up on our Toyota problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What is the most expensive Toyota?", + "answer": "The most expensive new Toyota is the Landcruiser LC200 Sahara listed at $119,930. For more info on the latest models check out our pricing and specs page, and you'll find all Toyota reviews and news here." + }, + { + "question": "What is the cheapest Toyota?", + "answer": "The cheapest new Toyota is the Yaris Ascent Manual listed at $15,390. For more info on the latest models check out our pricing and specs page, and you'll find all Toyota reviews and news here." + }, + { + "question": "What does Toyota mean?", + "answer": "Toyota was originally known as Toyoda, and was named after the company's founder Kiichiro Toyoda. In the mid '30s there was a logo competition that led to the name change. To write Toyota in Japanese characters (トヨタ) eight brush strokes are used (instead of 10 for Toyoda -トヨダ), and eight is a lucky number in Japanese culture. Toyoda also refers to \"fertile rice paddies\" so changing the name had the added benefit of not being associated with farming." + }, + { + "question": "Who owns Toyota?", + "answer": "Toyota is owned by Toyota Motor Corporation. The company is based out of the Aichi prefecture in Japan. Other automobile companies Toyota own include Lexus, Hino, Ranz and Daihatsu." + }, + { + "question": "Where is Toyota made?", + "answer": "Toyota has manufacturing facilities around the world. The vehicles we buy here in Australia are exported from Japan and Thailand. Out of Japan they build vehicles in the Aichi and Gunma prefectures." + }, + { + "question": "What is the most expensive Mazda?", + "answer": "The most expensive new Mazda is the CX-9 Azami LE listed at $68,232. For more info on the latest models check out our pricing and specs page, and you'll find all Mazda reviews and news here." + }, + { + "question": "Are Mazdas good and reliable cars?", + "answer": "If there are any common problems and complaints about Mazda's reliability or faults, they'll likely show up on our Mazda problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What does Mazda mean?", + "answer": "The Mazda name pays homage to Ahura Mazda who is a god of harmony, intelligence and wisdom. The company viewed the god as a symbol of the new automotive culture that was developing. Mazda also acknowledge's one of its founder's contributions to the brand as the pronounciation of his name, Matsuda, is similar to Mazda." + }, + { + "question": "Who owns Mazda?", + "answer": "Mazda is publicly owned. With major banks in Japan as majority shareholders. Previously Mazda had a partnership with Ford who at one point had just over 30% ownership of the company. However from 2008 to 2015 Ford divested in Mazda. Since 2015 Mazda and Toyota have had a partnership; their finance arms have since been integrated and they cross-share resources like the SkyActiv program." + }, + { + "question": "Where is Mazda made?", + "answer": "Most Mazda vehicles are manufactured in the Hiroshima and Yamaguchi prefectures in Japan. They also have facilities in Salamanca in Mexico and Alabama in the USA." + }, + { + "question": "What does LDV stand for?", + "answer": "LDV originally stood for Leyland DAF Vans. Currently, under their new parent company SAIC Motor, LDV is simply known by its acronym. In its domestic market of China, LDV is marketed as Maxus." + }, + { + "question": "Where are LDV cars made?", + "answer": "Given the parent company for LDV are the Chinese based company SAIC Motor, LDVs are made out of China. For the domestic Chinese market, the cars are branded as Maxus instead of LDV." + }, + { + "question": "Who makes LDV cars?", + "answer": "LDV are owned by SAIC Motor, the Chinese state-owned company. SAIC also own MG Motor alongside its Chinese brands, Roewe and Nanjing." + }, + { + "question": "Are Infiniti good and reliable cars?", + "answer": "If there are any common problems and complaints about Infiniti's reliability or faults, they'll likely show up on our Infiniti problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Where are Infiniti cars made?", + "answer": "Infiniti cars sold in Australia are manufactured in Japan with some coming out of the UK. Given the brand's main market is the USA, they also have factories there. They have plans to withdraw from the Western Europe car market and will cease production at the Sunderland factory in the UK." + }, + { + "question": "Who makes Infiniti cars?", + "answer": "Infiniti is Nissan's luxury brand and has been a division of Nissan since the marque's inception in 1989. Although Nissan is a Japanese brand, the Infiniti marque is not sold domestically. It's main market is the USA." + }, + { + "question": "What is the most expensive Subaru?", + "answer": "The most expensive Subaru is the WRX Spec R listed at $57,790. For more info on the latest models, check out our pricing and specs page, and you'll find all Subaru reviews and news here." + }, + { + "question": "What is the cheapest Subaru?", + "answer": "The cheapest new Subaru is the Impreza 2.0i 4D Sedan listed at $22,690. For more info on the latest models, check out our pricing and specs page, and you'll find all Subaru reviews and news here." + }, + { + "question": "Subaru reliability - are Subaru's reliable?", + "answer": "If there are any common problems and complaints about Subaru's reliability or faults, they'll likely show up on our Subaru problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Who owns Subaru?", + "answer": "Subaru is owned by Subaru Corporation. The company is publicly listed and based out of Japan. It was previously known as Fuji Heavy Industries." + }, + { + "question": "Where are Subarus made?", + "answer": "Most Subarus are built in the Gunma Plant in Japan. Subaru also has a facility in Lafayette, Indiana in the USA." + }, + { + "question": "Are Range Rover reliable and good cars?", + "answer": "If there are any common problems and complaints about Range Rover's reliability or faults, they'll likely show up on our Land Rover's problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What is the most expensive Range Rover?", + "answer": "The most expensive new Range Rover is the Range Rover SVAutobiography petrol which lists at $398,528. For more info on the latest models, check out our pricing and specs page, and you'll find all Land Rover reviews and news here." + }, + { + "question": "Where are Range Rovers made?", + "answer": "Range Rover is a sub-brand of Land Rover. Most Land Rovers are made out of their main factory in Solihull, England, with some production taking place at an old Ford factory in Halewood, England. Jaguar Land Rover have also started manufacturing their vehicles out of China and Slovakia. The I-Pace and E-Pace are also manufactured out of Graz, Austria. Some vehicles are assembled from knock down kits in other countries including India, where Jaguar Land Rover's parent company Tata Motors are based." + }, + { + "question": "Who owns Range Rover?", + "answer": "Range Rover is a sub-brand of Land Rover. Land Rover is owned by Tata Motors. Jaguar Land Rover are Tata Motor's British subsidiary and, as the name implies, are also the parent company for Jaguar." + }, + { + "question": "What is the most expensive Hyundai?", + "answer": "The most expensive new Hyundai is the Kona Highlander Electric, listed at $64,490. For more info on the latest models, check out our pricing and specs page, and you'll find all Hyundai reviews and news here." + }, + { + "question": "What is the cheapest Hyundai?", + "answer": "The cheapest new Hyundai is the Accent Sport Manual, listed at $15,490. For more info on the latest models, check out our pricing and specs page, and you'll find all Hyundai reviews and news here." + }, + { + "question": "What does Hyundai mean?", + "answer": "Hyundai means modernity. It stems from a Korean word, 現代 or hanja." + }, + { + "question": "Are Hyundais good cars?", + "answer": "If there are any common problems and complaints about Hyundai's reliability or faults, they'll likely show up on our Hyundai problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Hyundai reliability - are Hyundai's reliable?", + "answer": "If there are any common problems and complaints about Hyundai's reliability or faults, they'll likely show up on our Hyundai problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Who owns Hyundai?", + "answer": "Hyundai is owned by Hyundai Motor Company which was founded in 1967. The company also own Genesis and part of Kia." + }, + { + "question": "Where is Hyundai made?", + "answer": "To date Hyundai vehicles in Australia are built out of Ulsan in Seoul, South Korea and the Czech Republic. Hyundai also has facilities in the USA, Brazil, India, Algeria, Russia and China." + }, + { + "question": "What is the most expensive Audi?", + "answer": "The most expensive new Audi is the R8 Spyder Quattro Plus 4S, which is listed at $424,500. For more info on the latest models, check out our pricing and specs page, and you'll find all Audi reviews and news here." + }, + { + "question": "What is the cheapest Audi?", + "answer": "The cheapest new Audi is the A1 Sportback 7 Speed Auto, which is listed at $28,900. For more info on the latest models, check out our pricing and specs page, and you'll find all Audi reviews and news here." + }, + { + "question": "Audi reliability - are Audi's reliable and good cars?", + "answer": "If there are any common problems and complaints about Audi's reliability or faults, they'll likely show up on our Audi problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Where is Audi made?", + "answer": "Audis are made world wide. Production sites can be found in Germany, Hungary, Belgium and Mexico. Through Volkswagen - Audi's parent company - Audi also manufacture out of Slovakia, Spain, Russia, Brazil, India and China." + }, + { + "question": "Who owns Audi?", + "answer": "Audi is owned by Volkswagen Group who also own Lamborghini, Bentley, Bugatti, Porsche, SEAT and Skoda." + }, + { + "question": "Are Rolls Royce good and reliable cars?", + "answer": "If there are any common problems and complaints about Rolls Royce's reliability or faults, they'll likely show up on our Rolls Royce problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What is the most expensive Rolls Royce?", + "answer": "The most expensive new Rolls Royce is the Phantom EWB, which is listed at $1,100,000. For more info on the latest models, check out our pricing and specs page, and you'll find all Rolls Royce reviews and news here." + }, + { + "question": "What is the cheapest Rolls Royce?", + "answer": "The cheapest new Rolls Royce is the Ghost SWB, which is listed at $625,000. For more info on the latest models, check out our pricing and specs page, and you'll find all Rolls Royce reviews and news here." + }, + { + "question": "Where are Rolls Royce made?", + "answer": "Rolls Royce is based out of Goodwood in West Sussex, England. Each Rolls Royce is built in the Goodwood manufacturing facility, which opened in 2003. The company views the facility as an extension of the brand and claim it has a minimal environmental impact having reduced their energy footprint by 29% per motor car in five years. It even features a living roof with sedum plants that covers just over three hectares." + }, + { + "question": "Who owns Rolls Royce?", + "answer": "Rolls Royce is currently owned by BMW. The history of their ownership is somewhat complicated; Rolls Royce and Bentley had a partnership so when Volkswagen bought Bentley in 1998 and BMW made a bid for Rolls Royce (but weren't successful in acquiring the entire company), Volkswagen and BMW entered into negotiations. After 2003 BMW created Rolls Royce Motor Cars Limited to eliminate any licensing issues, and now Rolls Royce Cars Limited exclusively manufacture Rolls Royce cars." + }, + { + "question": "What is the most expensive Ferrari?", + "answer": "The most expensive new Ferrari is the Pista, which is listed at $645,000. For more info on the latest models, check out our pricing and specs page, and you'll find all Ferrari reviews and news here." + }, + { + "question": "What is the cheapest Ferrari?", + "answer": "The cheapest new Ferrari is the Portofino, which is listed at $399,888. For more info on the latest models, check out our pricing and specs page, and you'll find all Ferrari reviews and news here." + }, + { + "question": "What does Ferrari mean?", + "answer": "Ferrari is named after its founder, Enzo Ferrari, who was originally a race car driver." + }, + { + "question": "Where is Ferrari made?", + "answer": "The Ferrari factory is based in Maranello in Northern Italy - Ferraris aren't made outside of Italy." + }, + { + "question": "Who owns Ferrari?", + "answer": "Ferrari has been publicly listed since 2016. Previously it was a subsidiary of Fiat Chrysler Automobiles." + }, + { + "question": "Where are Land Rovers made?", + "answer": "Most Land Rovers are made out of their main factory in Solihull, England, with some production taking place at an old Ford factory in Halewood, England. Jaguar Land Rover has also started manufacturing their vehicles out of China and Slovakia. Some vehicles are assembled from knock down kits in other countries including India, where Jaguar Land Rover's parent company Tata Motors are based." + }, + { + "question": "Who makes Lexus cars?", + "answer": "Toyota Motor Corporation make Lexus vehicles out of Aichi and Kyushu Japan with SUV production coming out of Ontario in the USA." + }, + { + "question": "Where are Jaguars made?", + "answer": "Jaguars are made at Castle Bromwich Assembly in Birmington. During the war the factory was actually used for building Spitfire planes with Jaguar taking over in the late '70s. Jaguars are also built at Magnus Daia in Graz Austria, Solihull in the UK, in Pune India and Changsu China." + }, + { + "question": "Mazda CX7 2010: Transfer case leaking", + "answer": "It’s not too difficult to repair, but it might be costly. Have it assessed by another mechanic or dealer and get a quote on fixing it." + }, + { + "question": "Toyota RAV4 2019: Should I buy the hybrid or petrol model?", + "answer": "The hybrid is at its best in city type driving where the electric motor does more of the driving. Out of town it will be petrol motor doing most of the work, so it might well be better in your case to go for a straight petrol engine." + }, + { + "question": "What car should I buy for trailer towing?", + "answer": "We would need to know what the trailer and its load weighs to give you any meaningful suggestions. You could look at most of the one-tonne utes with diesel engines, also SUVs such as the Toyota Kluger." + }, + { + "question": "Hyundai i30 2018: Steering issues", + "answer": "Check the tyre pressures and make sure they correctly set, and have the wheel alignment checked." + }, + { + "question": "Holden Cruze 2011: Leaking water pump", + "answer": "Leaking water pumps are not unknown; most are changed every time the timing belt is changed because they’re leaking." + }, + { + "question": "Volvo XC60 2014: Leaking clutch seals in automatic transmission", + "answer": "Yes, I think it’s reasonable, nothing lasts forever, and you’ve had a good run out of the car to date. Accept it and move on." + }, + { + "question": "Toyota Land Cruiser 1998: Any engine problems?", + "answer": "The engine used in the 1998 model was the 1 HD FT, which doesn’t suffer the big-end bearing problems." + }, + { + "question": "LDV T60 2019: Brakes not working properly", + "answer": "Have the dealer let you drive a demo vehicle and see if that is the same as yours. If it isn’t than have him investigate why yours is different; if it’s not it could be that it’s the way the LDV brakes are. You could take it to a brake specialist and have them give you an opinion on it, and maybe suggest a fix." + }, + { + "question": "Great Wall V200 2012: Won't go into reverse", + "answer": "It could be that the clutch is worn-out and needs to be replaced." + }, + { + "question": "Honda CR-V 2019: Is this car suitable for people in their 60s?", + "answer": "I can’t think of any reason it wouldn’t be suitable for someone in the 60s. It’s a reputable brand, with good reliability, strong resale. Others to thin about are the Toyota RAV4, Mazda CX5, Subaru Forester." + }, + { + "question": "Volkswagen Tiguan: Any known problems?", + "answer": "While VW’s history over the last few years has been somewhat chequered there haven’t been any major issues in more recent times. I don’t believe you should be concerned about the Tiguan." + }, + { + "question": "Isuzu D-Max LS 2010: What to look for when buying", + "answer": "There are no issues of concern with the 2010 D-Max, just the regular issues of wear and tear on a vehicle that is almost 10 years old. It’s a good idea to have a mechanic check it for you before you buy it so that any issues that might need attention can be identified." + }, + { + "question": "Mitsubishi Magna 2001: High fuel consumption", + "answer": "Your consumption is about right for that model Magna. It’s a relatively large and heavy car with a big, powerful V6, and 2001 engine technology. They aren’t a popular car today; they don’t have the safety, economy, or appeal of other, newer cars." + }, + { + "question": "Kia Cerato 2018: Does it have a tracking system?", + "answer": "No, there’s nothing built into the Cerato that might assist you in finding your car." + }, + { + "question": "Isuzu D-Max 2017: Turbo failures", + "answer": "I doubt that there will be a recall any time soon; it’s not the sort of safety issue that might trigger a recall. I wouldn’t be overly concerned about driving your D-Max from Perth to Brisbane, providing it has been serviced, the oil changed regularly, and it is in sound overall condition." + }, + { + "question": "Hyundai Kona 2018: Speed-reading error", + "answer": "Ah, the perennial fast speedo! It’s a problem that affects every car on the road, as carmakers are not allowed to make a speedo that is slow. But it is allowed to sell a speedo that is fast, at least within a specified tolerance. It can’t simply be fixed, you have to put up with it. Presumably you have an alternative device that gives you a more accurate speed-reading and you should rely on that." + }, + { + "question": "Mazda CX-5 Maxx Sport 9 2019: Does it have daytime running lights?", + "answer": "It doesn’t have daytime running lights." + }, + { + "question": "Toyota Kluger 2009: Remote opening", + "answer": "It has remote opening, not closing." + }, + { + "question": "Renault Megane RS Cup 280 2019: Warranty issues", + "answer": "I wouldn’t have even started talking to them about fixing it; I would have walked away and refused to take delivery of the car. But having started negotiating with them about a fix they have recommended the touch-up guy, that’s then their responsibility and you have the choice of accepting the work done or rejecting it. By going to another panel shop you are taking responsibility for the repair and I’m not surprised that Renault would refuse any warranty on the panel and paint thereafter. Have them do the repairs, don’t get involved yourself; you are only muddying the waters." + }, + { + "question": "Porsche Boxster 1998: What to look for when buying?", + "answer": "You have to approach it as a car that’s more than 10 years old, one that will have normal mechanical wear and tear. Fortunately Porsche engines and gearboxes are durable and don’t unduly wear. Check for signs of a hard life; make sure the car you want to buy has been well maintained with regular servicing, and that things like brakes are not in need of immediate replacement. It’s a good idea to have a Porsche expert check it out for you." + }, + { + "question": "Holden Captiva LX: ANCAP rating", + "answer": "The 2012 Holden Captiva LX was AWD and had a 4-star ANCAP rating." + }, + { + "question": "Toyota Camry Sportivo 2003: Jumpy when started", + "answer": "Is it ‘jumpy’ every time you start it, or perhaps only when the engine is cold? If it is the latter it could be that it’s not getting the correct enrichment and that could be a temperature sensor issue on the motor. If it happens every time you start up it could be that the engine needs a tune-up." + }, + { + "question": "What used car should I buy?", + "answer": "The newest car in the best condition with the fewest kilometres and the best record of service is normally the best. All are good cars and all should give you good reliable service, but using the above the Peugeot 308 would seem to be the best choice for you." + }, + { + "question": "Hyundai ix35 2010: Steering wheel peeling", + "answer": "It’s not unusual for the steering wheel to wear, and your car is now nine years old, so I doubt you would get any help from Hyundai. Go to an auto retail shop, such as Autobarn, Repco, Supercheap, Auto Pro, or one of the many others, and ask for their assistance in treating the wheel." + }, + { + "question": "Mazda BT-50 2013: Motor problems", + "answer": "Is it something new, or has it always been this way? I’m wondering if you’re just feeling the diesel engine, which works best at lower engine speeds. Rev it too high and you’ll lose the effect of the diesel torque. It could simply be that, or it could be an electronic problem. Have a mechanic run a diagnostic check on it to see if there is a problem." + }, + { + "question": "Honda Legend 2009: Replacement options", + "answer": "Keeping a car for the long term is always risky because there’s no guarantee that it won’t breakdown some time on the future. But you say your Honda has been regularly serviced, garaged, and hasn’t been in a crash, so if you’re prepared to keep up with the service and take good care of it there’s no reason to get out of it. On top of that 182,000 km is not a lot by today’s standards, so there’s every reason to keep it going. If you do want to switch any of the top selling small hatches should fill the bill." + }, + { + "question": "What hatchback should I buy?", + "answer": "Most small hatchbacks have similar width footwells, so I would suggest you try the most popular ones, Toyota Corolla, Hyundai i30, Kia Rio etc. to find the one that’s best for you." + }, + { + "question": "What is the best tow vehicle to buy?", + "answer": "The GQ Patrol was a tough old bird, but it’s old and buying one now is a gamble. You could consider a Toyota Landcruiser, but again your budget will limit you to an older vehicle and that is always a risk. You could perhaps consider fitting power steering to the XF ute." + }, + { + "question": "Jeep Compass 2018: Oil consumption issue", + "answer": "I think you’ll struggle to get a refund, after all Jeep is prepared to fix the problem by changing the engine." + }, + { + "question": "Jeep Grand Cherokee 2013: Warranty issues", + "answer": "If you want to have the problems attended to at no cost you need to negotiate with Jeep in the hope they will come to the party with a good will gesture. If that doesn’t result in an outcome satisfactory to you try enlisting the help of your state consumer affairs people." + }, + { + "question": "Which SUV should I buy?", + "answer": "I can’t give you a specific answer to which has the lowest cabin noise, except to say that all the leading brands are relatively quiet. I would suggest you test drive each and decide which suits your needs the best." + }, + { + "question": "Holden Colorado 2011: What type of engine does my car have?", + "answer": "Yes, it is a common rail diesel engine." + }, + { + "question": "Subaru Forester 2015: Diesel particulate light flashing", + "answer": "To start you need to have the filter cleaned out by what it called a manual regeneration. It’s not a warranty issue. Take it to a Subaru dealer and get a quote from them. The reason the light has come on is that the car hasn’t been driven in a way that ensures the regeneration takes place automatically. It could be because of the way you drive it, or the way previous owners have driven it. When you talk to the Subaru dealer about regenerating the filter also ask about the way to drive it so the regeneration happens automatically." + }, + { + "question": "What wagon should I buy?", + "answer": "Your choices are limited. An i30 of around 2014 would handle your towing needs and fit your budget. You could also look at Holden Cruze or VW Golf wagons." + }, + { + "question": "Volkswagen Golf 2017: Unhappy with my warranty service", + "answer": "They’ve fixed the faults under warranty, so they have honoured their warranty. If it happens again ask for a loan car to use while yours is being fixed." + }, + { + "question": "Toyota Corolla 2010: Paint peeling off", + "answer": "It is a common problem with the waterborne paints that are used today. The only solution is to repaint the affected panels. You could talk to Toyota (1800 869 682)." + }, + { + "question": "Suzuki Vitara 2019: Driver door won't open with key or remote", + "answer": "It sounds like a problem with the door lock itself, so have a mechanic assess it for you and maybe replace it." + }, + { + "question": "Holden Calais 2019: Water leaking from exhaust", + "answer": "Water vapour from the exhaust is common during the warm-up phase. It should stop after a short time of driving, but I wouldn’t be concerned about it." + }, + { + "question": "Mazda 6 2013: High fuel consumption", + "answer": "It’s a little higher than I would expect. It should be around 8.7 L/100 km in city driving and 5.3 on a country run. It would be worth having it checked by a mechanic or dealer to see if there is something amiss with it. It’s hard to say what the suspension noise might be, without actually hearing it I would only be guessing. Have a suspension specialist check it for you." + }, + { + "question": "Toyota RAV4 2018: Can I get Apple CarPlay?", + "answer": "Apple CarPlay is due to be released on the 2019 RAV4 later this year; it’s not available for the 2018 model." + }, + { + "question": "Holden Commodore SV6 2017: How much is it worth?", + "answer": "The private price guide is $23,500-$26,000, but that’s with average kilometres of 30,000-50,000. With 10,000 km the value would be towards the top end of the range." + }, + { + "question": "Kia Sportage: How to check the model year", + "answer": "Check the build date on the vehicle’s ID plate. That should tell you which model you have." + }, + { + "question": "Carrying capacity of Toyota Hilux", + "answer": "There’s no reason why the Hilux won’t carry a one-tonne payload. A Workmate will haul a payload of around 1200 kg." + }, + { + "question": "Toyota Prado 2013: Out of warranty rights", + "answer": "Even though Toyota’s warranty has expired you have some rights under the consumer affairs laws if you can show that the radio is unfit for purpose. Contact your state consumer affairs department and ask them for their advice on what action you might take." + }, + { + "question": "Hyundai Elantra 2000: Max milage before engine replacement", + "answer": "Is that 360,000 miles or is it kilometres? I’ll assume it is kilometres given that’s what the odometer displays. It’s impossible to answer your question with any accuracy, but you have already had a good run out of the car and I wouldn’t expect that you would get another 360,000 kilometres out of it. But if it has been well serviced with regular oil and filter changes the engine could conceivably go for many years yet. You could have a mechanic give a health check, take a compression reading for instance, and that might give you an idea of how much life is left in it." + }, + { + "question": "Hyundai Elantra 2000: Max milage before engine replacement", + "answer": "Is that 360,000 miles or is it kilometres? I’ll assume it is kilometres given that’s what the odometer displays. It’s impossible to answer your question with any accuracy, but you have already had a good run out of the car and I wouldn’t expect that you would get another 360,000 kilometres out of it. But if it has been well serviced with regular oil and filter changes the engine could conceivably go for many years yet. You could have a mechanic give a health check, take a compression reading for instance, and that might give you an idea of how much life is left in it." + }, + { + "question": "Ford Transit Custom Sport: Is it available in Australia?", + "answer": "The latest information we have is that the Custom Sport is on offer in Australia. Go back to Ford." + }, + { + "question": "Hyundai Elantra 2014: How do I sell my car privately?", + "answer": "The registration needs to be transferred within 14 days of the vehicle being sold. On sale you need to complete and sign the seller’s section (Part B) of the Vehicle Registration Transfer Application (F3520) and have the buyer sign it as well. Keep this as proof of transfer until the registration has been transferred out of your name. The buyer keeps Part A of the form and is responsible for submitting it to Department of Transport and Main Roads." + }, + { + "question": "Mitsubishi Lancer 2000: Why is my engine stalling?", + "answer": "It’s unlikely, more likely it’s a problem with the throttle body. Have it cleaned out and the idle reset if needed." + }, + { + "question": "Mitsubishi ASX 2013: Faulty EGR valve", + "answer": "As long as the servicing has been done according to the Mitsubishi service recommendations there should be no impact on the EGR problem." + }, + { + "question": "Holden Zafira 2003: What are the best oils and fluids to use?", + "answer": "The engine oil should be a 10W-40, the auto transmission fluid and power steering fluid should be from a quality brand, and the brake fluid should be a DOT 4 spec. Go to an automotive supplies shop and they should be able to advise you." + }, + { + "question": "Toyota Corolla 1998: What is it worth?", + "answer": "A guide would be $1500 to $3500. A more accurate price would be dependent on condition and service history etc." + }, + { + "question": "Mercedes E300 2017: Drivers's seat replacement", + "answer": "A trimmer would probably repair it cheaper than Mercedes; the cheapest option would be to fit some seat covers." + }, + { + "question": "Kia Sorento 2017: Broken audio system", + "answer": "It will be a problem with the antenna. Have your dealer check it for you and perhaps replace it." + }, + { + "question": "Range Rover Sport 2014: Transmission replacement", + "answer": "First, talk to JLR directly, but at best they would probably only cover part of the cost of repairs as the vehicle is not five years old and has done 175,000 km. You could also appeal to Allianz, given that there is a history of problems with the transmission during the warranty period." + }, + { + "question": "Holden Vectra 2005: Tailgate won't unlock", + "answer": "I assume it won’t unlock using the remote, but guessing it probably would with the key. It could be an issue with the key, perhaps replace the battery, or with the sensor on the boot release." + }, + { + "question": "Volkswagen Polo 2012: Car won't reverse", + "answer": "It’s a dual-clutch transmission, which raises the question of a problem with the transmission or the electronics that control it. Have a dealer or an automatic transmission mechanic assess it for you." + }, + { + "question": "What 4x4 should I buy?", + "answer": "You tell us you don’t want a ute, but I’m unsure of what it is you do want. Four wheel drives tend to be either a ute or an off road wagon, and neither would be particularly comfortable because you’re talking about a heavy-duty vehicle tailored for off-road use. There’s always the Toyota Landcruiser." + }, + { + "question": "Holden Colorado 2014: Faulty rear vision camera", + "answer": "Make sure the camera lens is clean and there’s nothing obstructing its field of view. If all is well there have a dealer check it." + }, + { + "question": "Toyota Land Cruiser Prado 2018: Any known faults?", + "answer": "On such a new car there should be nothing major to be concerned about, and you’re on a good thing with the Prado, which makes it even less likely that it would have an issue. Simply make sure that it has been serviced according to Toyota’s recommendations, and that it hasn’t been crashed." + }, + { + "question": "Jeep Grand Cherokee 2012: Exploded roof", + "answer": "Exploding sunroofs are not unknown, they can occur on any vehicle, but the cause is difficult to determine. She could have an automotive glass company take a look at it to see if they can spot anything amiss with it." + }, + { + "question": "Holden Captiva 2011: Stretched timing chain", + "answer": "It needs to be fixed, it’s worth very little if you don’t repair it. There’s no reason to believe that you won’t get many more years out of it if you do have it repaired." + }, + { + "question": "Mazda BT50 2013: Jumping out of fifth gear", + "answer": "It is a relatively common problem, and it’s made worse by towing in 5th gear." + }, + { + "question": "Spare tyre expiry life", + "answer": "The life of a regular tyre, whether on the car or in the boot as a spare is about 10 years. But if left unused in the boot, out of sunlight, a spacesaver tyre can live longer than that. But they’re only designed to last 300 km or so when driven on the road." + }, + { + "question": "Isuzu D-Max 2010: DPF filter?", + "answer": "No, yours doesn’t have a DPF filter. The D-Max is generally reliable with no major issues to be concerned about." + }, + { + "question": "Do you recommend Range Rovers?", + "answer": "They’re a luxury four-wheel drive and perform very well off road. The reliability is generally good, but expect parts and servicing to be higher than the average four-wheel drive. Without knowing what your needs and wants are it’s not possible to say if it’s an ideal purchase for you." + }, + { + "question": "Nissan Navara 2005: Not shifting gears", + "answer": "It could be that the clutch needs replacing. It might not be fully disengaging." + }, + { + "question": "Mitsubishi Magna 1996: Replacing broken horn", + "answer": "Look behind the left hand headlight, it should be next to the windscreen washer reservoir." + }, + { + "question": "Mitsubishi Magna 1996: Opening the bonnet", + "answer": "Look behind the left hand headlight, it should be next to the windscreen washer reservoir." + }, + { + "question": "Volkswagen Polo 2012: Gearbox failed", + "answer": "It’s not a common fault. Given that your car has only done 94,000 km I would suggest you contact VW to see if they might come to the party with at least part of the cost of repairs as a gesture of good will." + }, + { + "question": "Mercedes-Benz A-Class 2018: Mercedes Me", + "answer": "Your first port of call should be to Mercedes to register a claim for updating your car. It would help if you had the promise in writing, otherwise who is to say who said and promised what. If you feel strongly about it perhaps you could get other affected owners together and contact Mercedes as a group." + }, + { + "question": "Holden Commodore 2011:", + "answer": "The Alloytec V6 was known to have problems with the timing chain. There is no warranty on repairs as such, and with four years having lapsed since the work was done any warranty that might have existed has long since passed. You could contact Holden’s customer service (1800 033 349) and lodge your concerns with them." + }, + { + "question": "What is the most expensive Land Rover?", + "answer": "The most expensive new Land Rover is the Range Rover SVAutobiography petrol which lists at $398,528. For more info on the latest models, check out our pricing and specs page, and you'll find all Land Rover reviews and news here." + }, + { + "question": "What is the most expensive Lexus?", + "answer": "The most expensive new Lexus is a LS500h Sports Luxury listed at $195,500. For more info on the latest model, check out our pricing and specs page, and you'll find all Lexus reviews and news here." + }, + { + "question": "What is the most expensive Jaguar?", + "answer": "The most expensive new Jaguar is the 2019 XJR575 listed at $310,103. For more info on the latest model, check out our pricing and specs page, and you'll find all Jaguar reviews and news here." + }, + { + "question": "Honda Odyssey: Key replacement cost", + "answer": "The cost to replace your key fob will depend on how old the vehicle is and where you get it done. An automotive locksmith might be cheaper than a dealer but you'll need the spare. You can read more about how to replace your car keys here." + }, + { + "question": "Renault Clio: key replacement cost", + "answer": "Generally the cost will depend on the variant and year. You can get more information on quick and cheap key replacments from dealers or automotive locksmiths here." + }, + { + "question": "Volvo s40: Key Replacement Cost", + "answer": "You have multiple options for replacing a Volvo s40 key fob, however without more information about your specific vehicle I'm not able to give you more information about the cheapest one. You can read more about cheap replacements for a lost or broken key fob here." + }, + { + "question": "Chrysler 300: replacement key cost", + "answer": "Generally the cost will depend on the variant and year. You can get more information on quick and cheap key replacments from dealers or automotive locksmiths here." + }, + { + "question": "Kia Soul: replacement key cost", + "answer": "The cost will generally depend on the variant and year. You can get more information on quick and cheap key replacments from dealers or automotive locksmiths here." + }, + { + "question": "BMW 1 Series: replacement key cost", + "answer": "It really depends on the variant and year of your BMW. Have a look at our article on how to replace your car keys here for more information." + }, + { + "question": "Nissan Altima: Key Replacement Cost", + "answer": "There are many options for replacing a Nissan Altima key fob, but without more information about your specific vehicle I can't give you more information about the cheapest option. You can read more about cheap replacements for a lost key fob here." + }, + { + "question": "Porsche Cayenne: replacement key cost", + "answer": "Generally the cost will depend on the variant and year. You can get more information on quick and cheap key replacments from dealers or automotive locksmiths here." + }, + { + "question": "Nissan Micra: key replacement cost", + "answer": "It's hard to say without knowing the variant and year. You can get more information on quick and cheap key replacments from dealers or automotive locksmiths here." + }, + { + "question": "BMW X3: replacement key cost", + "answer": "Generally the cost will depend on the variant and year. You can get more information on quick and cheap key replacments from dealers or automotive locksmiths here." + }, + { + "question": "Fiat 500: replacement key cost", + "answer": "Generally the cost will depend on the variant and year. You can get more information on quick and cheap key replacments from dealers or automotive locksmiths here." + }, + { + "question": "Audi A4: replacement key cost", + "answer": "It generally depends on the variant and year. You can get more information on quick and cheap key replacments from dealers or automotive locksmiths here." + }, + { + "question": "BMW X5: Replacement key cost", + "answer": "An automotive locksmith might be able to help you on the cheap, but if they can't you'll need to go to your dealer. You can read more about how to replace your key fob here." + }, + { + "question": "Jeep Wrangler: Replacement key cost", + "answer": "Without more information like the variant, year etc its hard to say. Often a cheap automotive locksmith will save you money, but sometimes a trip to the dealer will be necessary. You can read more about how to replace your car keys here." + }, + { + "question": "Jeep Grand Cherokee: Key fob replacement", + "answer": "An automotive locksmith might be you best bet. The price will depend on a few factors like how old the car is. You can read more about how to replace your car keys here." + }, + { + "question": "Fiat Punto: Key fob replacement", + "answer": "The cost of a new key fob replacement will depend on a few factors. For more in-depth information check out our article about how to replace your keys." + }, + { + "question": "Hyundai i20: Key fob replacement", + "answer": "There are automotive locksmiths that might be able to help depending on the circumstancs, and the cost will depend on how old the car is, the variant etc. You can read all about how to replace your car keys here." + }, + { + "question": "Toyota RAV4: Replacement key fob", + "answer": "Without knowing how old the car is it's hard to advise on the best action. You can always go to a dealer but if you can't get there, or want to be more cost effective, you might be able to go to a cheap automotive locksmith. Check out our key fob replacement article to see what will work best for you." + }, + { + "question": "Mitsubishi Pajero: Remote key replacement", + "answer": "The cost of a replacement key fob will depend on if you go to a dealer or locksmith as well as how old the car is. You can read our advice piece for more information on the best way to replace your car keys." + }, + { + "question": "Mazda CX-5: Replacement key cost", + "answer": "It's hard to say without knowing how old the car is and if you have access to the spare, but for a better guide you can read more about how to replace your car keys here." + }, + { + "question": "Mazda 6: Key fob replacement", + "answer": "Without more information its hard to say what the cost will be, however you can read more about how to replace your car keys here." + }, + { + "question": "Citroen C3: Key fob replacement", + "answer": "The cost will depend on if you go to a locksmith or dealer and how old the car is. You can read more about how to replace your car keys here." + }, + { + "question": "Ford Fiesta: Key fob replacement", + "answer": "Without more information, such as if you have access to the spare, it's hard to know if a dealer is your only option. You can read more about how to replace your car keys here." + }, + { + "question": "Mazda 3 2007: Selling price", + "answer": "The guiding range for your car is $5900-$7800, but your mileage is lower than average, and providing it is in good condition and has a good service history you should be able to get a price towards the top end of that range." + }, + { + "question": "Hyundai i30 or Accent 2012: Good second hand cars?", + "answer": "They’re quite reliable with no major issues to be concerned about. The main things are the overall condition of the car, the kilometres travelled and the service history. If all those boxes can be ticked the car should be fine." + }, + { + "question": "Holden Astra 2003: Water pump and timing belt replacement", + "answer": "It’s common practice to replace the water pump at the same time the timing belt is changed because they usually need it. It doesn’t appear to be overheating, i.e. the gauge is not going off the scale, so I would just keep an eye on it and if it does show signs of overheating get it checked out." + }, + { + "question": "Haval H2 2019: Safety and parts availability", + "answer": "It’s got an ANCAP safety rating of five stars, which is the highest possible. There is a suite of active and passive safety features including ABS brakes, numerous airbags, emergency brake assistance, traction control, and electronic stability control. There are dealers in all the state capitals and several major towns around the country, so parts and service shouldn’t be a problem." + }, + { + "question": "Hyundai Kona: One reverse light?", + "answer": "It does have only one reverse light - the other one is a rear fog light." + }, + { + "question": "Holden Barina Spark 2010: Piston misfire", + "answer": "Yes, I would suspect that there is an underlying issue that hasn’t been addressed. I would be having a compression test done on the engine to see if it could be a blown head gasket or something similar." + }, + { + "question": "Isuzu MU-X 2015: Whistling sound at high speeds", + "answer": "It could be some form of wind noise, either from the door seal, the rear view mirror, windscreen trim, or anything else that might be in the wind stream. To check the door seal, try running a strip of tape around it to block off the door gap and see what that does. It’s going to be a process of elimination." + }, + { + "question": "Toyota Kluger 2013: Radio replacement", + "answer": "It isn’t something that has appeared on our radar, but I can’t believe that Toyota wouldn’t be able to fix it. You should consult Toyota’s customer assistance people and lodge your concerns with them." + }, + { + "question": "Mitsubishi Triton 2008: Transmission warning light", + "answer": "It could be a number of things, and the only way to establish the cause of the light flashing is to have a mechanic check it." + }, + { + "question": "BMW 328i 2013: Faulty injector", + "answer": "I would only replace the faulty one, unless the others are suspect in which case it’s probably best to replace all of them." + }, + { + "question": "Land Rover Discovery 2016: Buying tips", + "answer": "There are more Toyotas seen in the bush because they have a reputation for reliability. As a result there are many more dealerships around the bush, and mechanics are more familiar with fixing them when necessary, but should the Disco break down for some reason parts are only a phone call away in one of our capital cities or major towns. Checking the vehicle before going away on a trip is always a good idea, but that won’t necessarily mean it won’t break down." + }, + { + "question": "Holden Colorado 2015: Diff seal replacement", + "answer": "Water shouldn’t get into the diff by merely driving in the rain; the seals should be good enough to keep water from getting into the diff even when driving through creeks and water crossings. Something more than a dud seal is at play here. Have the dealer make a more thorough check of the diff, and don’t pay for a replacement until the cause of the leakage is established." + }, + { + "question": "Toyota Prius: Key fob replacement", + "answer": "The cost will depend on where you get the replacement, sometimes there are more affordable options than your dealer. You can read more about how to replace your car keys here." + }, + { + "question": "Ford Focus: Replacement key cost", + "answer": "Without knowing more it's hard to tell what the cost will be, but you can read more about how to replace your car keys here." + }, + { + "question": "Honda Accord: Key fob replacement", + "answer": "Without knowing more it's hard to give an accurate answer. There are circumstances where you can go to an automotie locksmith if a dealer is hard to get to. You can read more indepth information about how to replace your car keys here." + }, + { + "question": "Hyundai Elantra: replacement key cost", + "answer": "Generally the cost will depend on the variant and year. You can get more information on quick and cheap key replacments from dealers or automotive locksmiths here." + }, + { + "question": "Volkswagen Passat: Key replacement cost", + "answer": "You can go to your dealer to get your key fob replaced, but without more information about your vehicle I can't guarantee how cheap it will be. If you don't want to go to your dealer to get your key fob replaced, check out this article for more options." + }, + { + "question": "BMW 3 Series: replacement key cost", + "answer": "It depends on the variant and year of your 3 Series. You can get more information on quick and cheap key replacments from dealers or automotive locksmiths here." + }, + { + "question": "Honda Civic: Key fob replacement", + "answer": "It's hard to know without more information. The cost will vary depending on the variant and model and wether you go to a dealer or locksmith. You can read a more indepth explanation of replacing key fobs here." + }, + { + "question": "Ford Escape: replacement key cost", + "answer": "Generally the cost will depend on the variant and year. You can get more information on quick and cheap key replacments from dealers or automotive locksmiths here." + }, + { + "question": "Audi A3: replacement key cost", + "answer": "The cost of replacing a key fob really depends on the variant and year of your A3. It's hard to say what you should do without more information, you might find our article on replacing your key fob helpful." + }, + { + "question": "Mini Cooper: Key fob replacement", + "answer": "Generally the cost will depend on the variant and year. You can get more information on quick and cheap key replacments from dealers or automotive locksmiths here." + }, + { + "question": "Acura MDX: Key replacement cost", + "answer": "The most common response to losing your key fob is to go straight to your dealer, but there are a number of options. You can read more about those options here." + }, + { + "question": "Honda Jazz: Replacement key cost", + "answer": "There are many options for replacing your key fob: some cheap, some not so cheap. Without more information about your vehicle I can't determine what would be the cheapest option, but have a read of this article for a greater list of options for key fob replacement." + }, + { + "question": "Subaru Outback: Replacement key cost", + "answer": "The cost of a new key fob will depend on the variant and year. You can read more about how to replace your car keys here." + }, + { + "question": "Mazda CX-9: Replacement key cost", + "answer": "It's difficult to know without a bit more information, as prices for key fob replacements vary between dealers - the year the car was manufactured can also impact the price. For more information on replacing your key fob, read this article." + }, + { + "question": "Holden Astra: Remote key replacement", + "answer": "You can always go to a dealer but if you've got the original key fob an automotive locksmith is probably a cheap option for you. You can read more details about how to replace your car keys here." + }, + { + "question": "Peugeot 206: Replacement key cost", + "answer": "The cost of replacing a key fob varies widely, but if you're not happy you should keep shopping around for better deals. You can read more about options for replacing your car keys here." + }, + { + "question": "Peugeot 307: Replacement key cost", + "answer": "Prices for replacing key fobs vary. You can talk to your dealer about your options, but there are also a number of other places you can get your key fob replaced. You can read more about how to replace your car keys here." + }, + { + "question": "Toyota Camry: Key replacement cost", + "answer": "Without knowing more information it's hard to know if you could find a better alternative. If you want more information on cheap and quick solutions for replacing key fobs you can read this." + }, + { + "question": "Mazda 2: Replacement key cost", + "answer": "Its hard to know how much it will be without knowing what year the car is, but if you want to know more about replacing your car keys you can read this." + }, + { + "question": "Kia Rio: Key replacement cost", + "answer": "It will depend if you have a spare available or not, but in some cases there are cheap alternatives to going to a dealer. You can find out more about the best way to get a replacement here." + }, + { + "question": "Toyota Yaris: Key replacement", + "answer": "The cost for replacing your car keys will depend on the variant and year. If you have a spare you can go to an automotive locksmith, but if not you will need to talk to your dealer. You can read more about how to replace your car keys here." + }, + { + "question": "Land Rover Discovery 3: Key fob replacement", + "answer": "The cost varies widely: you can definitely go to your dealer for a replacement, but going to a locksmith is often a cheap option. You can read more about how to replace your key fob here." + }, + { + "question": "Mazda 3: Key fob replacement", + "answer": "You can certainly go to a dealer but that's not your only option. Replacing a key fob might cost more than you think.For quick and cheap solutions check out more information on how to replace a key fob here." + }, + { + "question": "Toyota Corolla: Key fob replcement", + "answer": "The cost will depend on the variant and year, and if you go to your dealer or not. You can read more about how to replace your car keys here." + }, + { + "question": "Mitsubishi Lancer: Replacement key cost", + "answer": "The best way to replace your keys depends on the year, but there are cheap alternatives you can read about here." + }, + { + "question": "Suzuki Swift: Replacement key cost", + "answer": "The price will depend on the year and variant. It will aso depend on if you go to a dealer or not. You can read more about how to replace your keys here." + }, + { + "question": "Hyundai i30: Remote key replacement", + "answer": "The cost will depend on the year and variant but you can read more about how to replace your keyfob here." + }, + { + "question": "Who makes ram cars and where are they made?", + "answer": "Ram is owned by Fiat Chrysler Automobiles (FCA). FCA own Dodge, Jeep, Alfa Romeo, Abarth, Maserati, MOPAR, Lancia and SRT as well as their namesakes Fiat and Chrysler. Ram manufactures trucks out of Saltillo in Mexico (where Australian Rams originate), Warren Michigan in the US and, for the European market, Bursa in Turkey." + }, + { + "question": "Hyundai Accent 2016: Car stopping", + "answer": "It’s a problem with the car’s electronics, but because it only happens intermittently it’s hard for the dealer to find the cause, and thus the fix. All you can do it is to persist with the dealer and hope the cause can be found." + }, + { + "question": "Peugeot 508 2019: Seat height", + "answer": "I believe it would, but the best way to find out if it suits you is to actually sit in one." + }, + { + "question": "Toyota LandCruiser Prado 2005: Do I need a new turbo?", + "answer": "I doubt that you have a turbo problem, but you need to have a mechanic check to be sure. A mechanic would be able to find the cause of your problem and fix it." + }, + { + "question": "Toyota Crown 1985: Buying tips", + "answer": "The Crown was a well-built, reliable car in its day, but you’re buying an old car so you should expect to have problems due to age and presumably high kilometres. The best thing to do is to contact a Toyota club and ask them for advice. They are the experts and should be able to help you." + }, + { + "question": "HSV Clubsport 2001: Price range", + "answer": "Depending on the condition, service history, and past use it would be between $9000 and $12,000." + }, + { + "question": "Mercedes-Benz C63: Advice on buying used model", + "answer": "The C63 is a good car worth buying, if it hasn’t been thrashed and had a good record of regular servicing. With that sort of mileage on it you should be able to enjoy many years of reliable and fun motoring in the future. Costs of servicing can be high if you used a dealer, but you can reduce the cost by going to an independent Mercedes-Benz specialist mechanic." + }, + { + "question": "Great Wall V200 2013: Wiring", + "answer": "Has any work been done that might have involved disconnecting the electrics? I would suspect that there could be a problem with the wiring connections. Best take it to an auto elec." + }, + { + "question": "Volkswagen Golf 2016: Warranty", + "answer": "You should never assume anything; she should have asked if there was to be a charge before she left the dealership. It’s too late to complain now. As for the radar sensor, it does seem that it is very sensitive to being knocked out of alignment, and I would have thought VW should help out with the cost or realigning it. The dealer has offered to cover part of the cost, but not all of it. If you feel inclined you could pursue VW for the total cost of repairs, but it’s by no means and open-and-shut case that you would be successful." + }, + { + "question": "Which big family cars do you recommend?", + "answer": "I don’t believe there’s an SUV that would meet your needs. The best and most sensible solution would be a peoplemover, like a Toyota Tarago, Hyundai iMax, VW Transporter." + }, + { + "question": "Ford Ranger 2012: Loose gear shifter", + "answer": "It could be, but it’s impossible to now for certain unless you have it dismantled." + }, + { + "question": "Renault Megane 2015: Warranty on DPF unit block", + "answer": "I understand your frustration; I also agree that diesel buyers should be made aware of the possible consequences resulting from the way they will use the car. Blocking of the DPF because of being used on short, low speed trips is quite common across most brands, so it could be argued that you should have done you homework and known that. As to whether you have good grounds for a refund I can’t say, but I suspect you could request a refund, or part refund, as a gesture of good will from Renault." + }, + { + "question": "Ford Ranger 2019: Motor cutting out", + "answer": "It could well be a sensor problem, but actually pinning it down when it only happens intermittently is difficult and there might not be anything obviously at fault when the dealer checks the car. There’s no simple answer, except to keep on trying to fix it." + }, + { + "question": "Ford Ranger 2017: Headlights not turning off automatically", + "answer": "The problem with the lights could be a timer issue, have it checked by a dealer. The steering noise could be a worn joint, again, have a dealer check it." + }, + { + "question": "Mazda 3 2006: Cam belt or chain?", + "answer": "It has a chain, so there’s no regular maintenance required. The only reason you might replace the chain is if it were to wear." + }, + { + "question": "Hyundai Kona 2019: Tips for first electric car", + "answer": "The main thing to consider is the recharging. The Kona is said to have a range of almost 450 km, which is good, but you need to consider where you will be able to charge it when you need to. And remember it takes a little longer to recharge the batteries than it does to refuel a petrol car." + }, + { + "question": "Holden Colorado 2013: Known issues", + "answer": "You’ve had a pretty good run so far, and 133,000 km is not a lot, so I would stick with it for a while yet. But it’s a fact of motoring life that cars are likely to suffer an increasing number of problems as they get older and the kilometres are racked up. Judging the right time to get out of a car is not easy, it might be a good idea to have a mechanic give it the once over and give you an idea of how it’s going." + }, + { + "question": "Toyota Kluger 2017: Fuel", + "answer": "How do you know how many litres are in the tank when it’s “running on fumes”? Unless you drain the tank, you don’t." + }, + { + "question": "Subaru Warranty", + "answer": "The reality is that cars wear out, and yours is now a relatively old one. I don’t see that Subaru should replace the convertor free of charge; after all you have had the use of the convertor for eight years. The best course of action I believe would be to approach Subaru with a request of a good will payment to cover at least a part of the cost." + }, + { + "question": "Mazda 2 2000: PSI", + "answer": "The recommended tyre pressures for your car are shown in the owner’s manual, and on a sticker on the body, either on passenger’s side front door pillar or in the glove box." + }, + { + "question": "Nissan Navara 2015: Mechanic lost my service book", + "answer": "You could get a copy of the service schedule from a dealer, but why not just buy another service book. That way you can record future services as they’re done." + }, + { + "question": "Subaru Forester 2000: Slips while accelerating", + "answer": "It’s possibly worn out and in need of replacing." + }, + { + "question": "HSV Clubsport 2004: Price guide", + "answer": "The average price of that model is $10,400-$12,700, so the quoted price is a little high. But against the kays are lower than average for that model, and the boxes for condition and service history are ticked. If it appears to have been well looked after by a caring owner, hasn’t obviously been thrashed it would seem to be a good choice." + }, + { + "question": "BMW X1 2011: Seats cracking", + "answer": "I presume the seats are leather. Leather needs regular maintenance with cleaner and conditioner to keep it supple and prevent it from drying out and cracking. You can buy leather conditioner at all major auto outlets." + }, + { + "question": "Holden Colorado 2008: Blowback diesel", + "answer": "It could be that they’ve replaced their pumps and the flow was too high for your car. Try tempering the flow next time you fill at that servo, and to be sure fill at another servo to see if it does it at other stations or it’s just related to the newly renovated one." + }, + { + "question": "BMW X6: Do you recommend buying?", + "answer": "The reality is that the chances of problems increases as the mileage climbs, so to expect a car to be trouble-free after 300,000 km is asking a lot. If the car you buy is in good condition, with a full service history then you stand a good chance, but it’s important to maintain the servicing and be prepared to fix anything that breaks or wears out, and hope it’s nothing major. Other makes are subject to the same provisos." + }, + { + "question": "Mazda CX-5 or Hyundai Tucson: Which has better fuel consumption?", + "answer": "Fuel consumption is a difficult subject because there are a number of things that affect it that relate to you and the sort of driving you do, but the official fuel consumption figures come down on the side of the Mazda, 7.4 L/100 km compared to 7.7 L/100 km average for similar vehicles. Either one would be a good choice, but if fuel consumption is your determining feature then go for the CX-5." + }, + { + "question": "2019 Nissan X-Trail: Fuel type", + "answer": "Yes, you can, providing of course it’s the petrol engine and not the diesel." + }, + { + "question": "Holden Commodore 2009: What does EWC mean?", + "answer": "It relates to the wheels. It’s E for E-Series, that’s the model, W for wheel, and C for 20-inch Supersports wheels with TPM (Tyre Pressure) monitors." + }, + { + "question": "Volkswagen Touareg 2007: GVM and GCM", + "answer": "It depends on the specific model. The GVM varies from 2850 kg to 3200 kg; the GCM varies from 5735 kg to 6700 kg." + }, + { + "question": "Holden Cruze 2010: Engine stopping and shutting down", + "answer": "It’s an annoyance rather than a safety issue per se, one that’s related to the car’s computer system. By stopping and restating you are rebooting the computer, same as your computer when it shuts down for some unknown reason. The difficulty for those trying to find the problem is that it happens sporadically, and not necessarily when they are working on the car." + }, + { + "question": "Ford F100 1981: Towing", + "answer": "1800kg does seem low, but it’s before manufacturers began giving their vehicles a towing rating. I suggest you contact your state registration authorities or the RACQ and ask them." + }, + { + "question": "Toyota Corolla 2004: Is my car a lemon?", + "answer": "No, it’s not normal, but it doesn’t mean it’s a lemon. It might only be a minor problem, so have a mechanic check it for you." + }, + { + "question": "Holden Commodore 2006: Resale value", + "answer": "It depends on the specific model, but the private price guide for a 2006 VE Omega is $1500-$3400. Because of the paint problem yours would fall towards the lower end of that scale." + }, + { + "question": "Mazda 2 2016: Speedometer blacks out", + "answer": "Could be a fault with the display. The only way to find out is to have it checked, so I would recommend you take it to a Mazda dealer." + }, + { + "question": "Hyundai Tucson 2008: Alarm going off", + "answer": "Is it happening in the same location every time, or does it happen anywhere? It could be being set off by some external source where it’s parked. Have a dealer check it for you." + }, + { + "question": "Ford Ranger 2010: Gearbox problems", + "answer": "Have you checked the clutch? It could be worn out at that sort of mileage. If that’s ok get the adjustment of the selector checked." + }, + { + "question": "Toyota HiLux 2014: Fuse problems", + "answer": "I doubt the airbag is on the same fuse as the cruise and horn, so it might be something else, but checking the fuses is a good starting point." + }, + { + "question": "Ford Falcon 2009: Are there issues with the timing chain?", + "answer": "There’s no issue with the chain, they rarely break, but they can wear over time. If it does wear it usually becomes noisy, which in itself is not a problem. If it gets too bad the timing can be affected, and it’s best them to replace the chain." + }, + { + "question": "Nissan Pulsar 2004: Stalling problems", + "answer": "It would be worth having a mechanic check it for you. It could simply need a tune up, new plugs, plug leads, clean of the throttle body, or idle adjustment." + }, + { + "question": "Nissan Navara 2008: Rusted roof", + "answer": "You should have it checked to see if the rust has affected the structure of the car, as that would impact its roadworthiness and slash the resale value." + }, + { + "question": "Why does RMS register a car by production date?", + "answer": "They’re not really interested in the specific model, just when it was built. If it was built in 2018 that’s what it will be registered as." + }, + { + "question": "Subaru Forester 2010: Transmission problems", + "answer": "Switching the transmission and ECU clearly hasn’t fixed the problem, so look at sensors in the system, the wiring harness, and connections. I would suggest you take it to a Subaru dealer or an auto transmission and have them check it for you." + }, + { + "question": "What large sedans do you recommend?", + "answer": "When buying a used car no matter the make or model the most important things are condition and service history. Buy the best car you can afford within your budget, one with a full and creditable service history. The Toyota Camry and Mazda6 are good reliable vehicles." + }, + { + "question": "Holden Colorado: Why are my wipers noisy?", + "answer": "It’s not likely to be the linkages. The blades are the usual cause of such a noise, and it’s mostly because they don’t flip over when the wipers change direction at the end of each sweep. Try something like Rainex on your screen; that usually does the trick." + }, + { + "question": "Do diagonal wheel drive vehicles exist?", + "answer": "Not to my knowledge, and I can’t think of a reason you might want one. I doubt there would be any demand for such a vehicle." + }, + { + "question": "What does Ram stand for?", + "answer": "The Ram brand used to be called Dodge Ram. The name originated as a model of the Dodge truck. Following a restructure of the Dodge brand by Fiat Chrysler Automobiles in 2009, the Ram brand stopped being referred to as Dodge Ram after their 2010 model was launched." + }, + { + "question": "Are Land Rovers good and reliable cars?", + "answer": "If there are any common problems and complaints about Land Rover's reliability or faults, they'll likely show up on our Land Rover problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What is the cheapest Land Rover?", + "answer": "The cheapest new Land Rover is a Discovery Sport SE TD4, which lists at $56,595. For more info on the latest model, check out our pricing and specs page, and you'll find all Land Rover reviews and news here." + }, + { + "question": "Who owns Land Rover?", + "answer": "Tata Motors in India own Land Rover. Both Jaguar and Land Rover sit under their British subsidiary Jaguar Land Rover." + }, + { + "question": "What does Lamborghini mean?", + "answer": "Lamborghini is named after its founder, Ferruccio Lamborghini. He served in the Air Force and after the war started a business repurposing military machines into tractors. Lamborghini developed a passion for sports cars and started his luxury car brand in Italy in the '60s." + }, + { + "question": "What is the most expensive Lamborghini?", + "answer": "The most expensive new Lamborghini is the Aventador SVJ Coupe listed at $949,640. For more info on the latest model, check out our pricing and specs page, and you'll find all Lamborghini reviews and news here." + }, + { + "question": "What is the cheapest Lamborghini?", + "answer": "The cheapest new Lamborghinis are the Huracan 580-2 Coupe and the four seat URUS, both listed at $390,000. For more info on the latest model, check out our pricing and specs page, and you'll find all Lamborghini reviews and news here." + }, + { + "question": "Where are Lamborghinis made?", + "answer": "All Lamborghinis are made out of Italy. Their headquarters are in Sant'Agata Bolognese, where the sports cars and SUVs are manufactured. Lamborghini tractors come out of a factory in Pieve di Cento." + }, + { + "question": "Who owns Lamborghini?", + "answer": "Volkswagen Group own Lamborghini. Volkswagen also own Audi which is why Lamborghinis have a lot of Audi parts." + }, + { + "question": "Where is Lexus made?", + "answer": "Lexus vehicles are mostly produced in Japan, where the brand started out in the early '80s." + }, + { + "question": "What is the cheapest Jaguar?", + "answer": "The cheapest new Jaguar is a 2019 E-Pace D150 listed at $47,750. For more info on the latest model, check out our pricing and specs page, and you'll find all Jaguar reviews and news here." + }, + { + "question": "Who owns Jaguar?", + "answer": "Tata Motors in India own Jaguar. Jaguar sits under their British subsidiary Jaguar Land Rover." + }, + { + "question": "Are Volvos good and reliable cars?", + "answer": "If there are any common problems and complaints about Volvo's reliability or faults, they'll likely show up on our Volvo problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What does Volvo mean?", + "answer": "Volvo means \"I roll\" - it originates from the Latin Volvere, meaning \"to roll\"." + }, + { + "question": "Where are Volvos made?", + "answer": "Volvo has factories in Sweden (where its headquarters are), Belguim and China (where its parent company Geely are based). In 2018 Volvo also started manufacturing in the US - their biggest market for the XC90." + }, + { + "question": "Who owns Volvo?", + "answer": "Zhejiang Geely Holding Group now own Volvo, but it was owned by Ford Motor until 2010. Geely also own Lotus and Polestar." + }, + { + "question": "What is the cheapest Lexus?", + "answer": "The cheapest new Lexus is a CT200h listed at $40,900. For more info on the latest model, check out our pricing and specs page, and you'll find all Lexus reviews and news here." + }, + { + "question": "Lexus reliability - are Lexus cars reliable?", + "answer": "If there are any common problems and complaints about reliability or faults in Lexus vehicles, they'll likely show up on our Lexus problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What does Lexus stand for?", + "answer": "According to the advertising agency that works for Lexus, the name never had any particular meaning. However it's still speculated the name is an amalgamation of the words \"luxury\" and \"elegance\", or that it stands for \"Luxury Exports to the US\"." + }, + { + "question": "Who owns Lexus?", + "answer": "Toyota Motor Corporation own Lexus - it's Toyota's luxury brand. Toyota Motor also make cars under the Hino, Ranz, Daihatsu and Toyota brands." + }, + { + "question": "Are Skoda cars good and reliable?", + "answer": "If there are any common problems and complaints about Skoda's reliability or faults, they'll likely show up on our Skoda problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What does Skoda mean?", + "answer": "While Skoda does translate from Czech to mean \"Too bad!\", Skoda Auto is actually named after a Czech engineer. Emil Skoda owned Skoda Works, a leading arms manufacturer for the Astro-Hungarian military. In the '20s Skoda Works acquired Laurin-Klement, the car, motorbike and bicycle manufacturer, to rebrand the company and operate as the car manufacturer we know today." + }, + { + "question": "Who makes Skoda?", + "answer": "Skoda is owned by Volkswagen Group. The Skoda brand build cars out of the Czech Republic while Volkswagen also build Skoda cars out of Slovakia, India, Russia and China." + }, + { + "question": "Who owns Skoda?", + "answer": "Skoda Auto is owned by Volkswagen Group. Other car companies that fall under the VW Group banner include Audi, Bentley, Bugatti, Lamborghini, Porsche, SEAT and, of course, Volkswagen." + }, + { + "question": "Where is Skoda made?", + "answer": "The main Skoda factory remains in the Czech Republic in Mladá Boleslav. They also have plants in Kvasiny, Vrchlabi and Prague. Volkswagen owns the Skoda brand so outside of the Czech Republic, Skodas are made in Slovakia, India, Russia and China, predominantly in Volkswagen plants." + }, + { + "question": "Are Jaguars good and reliable cars?", + "answer": "If there are any common problems and complaints about Jaguar's reliability or faults, they'll likely show up on our Jaguar problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Mazda CX-3: Is it a good family car?", + "answer": "Without knowing what you mean by casual weekend drives, I will assume they’re not off-road, so either one would be a good choice." + }, + { + "question": "Nissan Qashqai: Why don't the windows work?", + "answer": "You should have an auto electrician check the operation, it could simply be a connection in the wiring loom affecting both the windows and the seat." + }, + { + "question": "Toyota HiLux: Will off-road suspension make it ride better?", + "answer": "Both would be improved, but I wouldn’t necessarily think they would be the same. Talk to an off-road suspension specialist for a more definitive opinion." + }, + { + "question": "Holden Astra 2004: Clucking noises", + "answer": "Go back to where you bought the struts, perhaps take a photo with you showing them the problem, and ask them for their advice. Make sure the struts you bought are the correct ones." + }, + { + "question": "Hyundai ix35 2014: Should warranty cover a breaking radio?", + "answer": "If the radio has been an issue from the beginning why didn’t they have something done about it when it was new. Waiting five years would seem to suggest it’s not really a problem. Who knows what caused the seat tab to break, and while you would like to think it shouldn’t break, $70 doesn’t seem like a lot of money to fix it. If you’re not happy with the dealer contact Hyundai’s customer service (1800 186 306) and register your complaint directly with the company." + }, + { + "question": "Nissan Pulsar 2013: Why won't it shift into reverse?", + "answer": "Try gently releasing the clutch while you’re holding the lever in the reverse position. It’s probably an adjustment issue, it could be a clip that’s broken, and nothing serious. I would take it to a mechanic who should be able to tell you exactly what is wrong with it." + }, + { + "question": "Kia Rio 2007: How to check automatic transmission dipstick?", + "answer": "The dipstick is located on the left side at the front of the engine, it’s got a red handle. Simply remove it and check the level shown. The engine should be running when you do the check." + }, + { + "question": "Ford Falcon 2001: How to change the wiring?", + "answer": "You’ll need a different ECU for petrol, and you’ll need wiring for the fuel pump, which is in the fuel tank." + }, + { + "question": "Mazda CX-3 2015: How reliable is it?", + "answer": "There’s nothing that should be of concern to you, the Mazda diesel is quite reliable." + }, + { + "question": "Hyundai Kona: How do I release the fuel cap?", + "answer": "The car has to be unlocked to release the fuel cap. If it is just press the cap at the 3 o’clock position and it should spring open." + }, + { + "question": "Toyota Corolla 2007: Where is the battery?", + "answer": "It’s under the bonnet, just behind the left hand headlight." + }, + { + "question": "Volkswagen Golf GTi: Is it a good first car?", + "answer": "If it’s in good condition, hasn’t done a heap of kilometres, and has a documented history of servicing it should be a good first car. It’s important to remember that VW had lots of rouble with the DSG gearbox in that period, so check with the vendor to see if any work ha been done on the gearbox." + }, + { + "question": "Toyota Camry 2000: What should the tyre pressure be?", + "answer": "The recommended tyre pressures are detailed in your owner’s manual, and they are also shown on a sticker on the driver’s door pillar." + }, + { + "question": "Great Wall Steed 2014: Why is the start immobilizer locked?", + "answer": "P0513 is indicating a problem with the car’s ignition key, which should have the car’s VIN and skim PIN code to deactivate the immobiliser. If you have a spare key, try that. P0 430 indicates a problem with the catalytic converter. There are a number of possible causes for this, it could be fuel system problem, a clogged converter, or a damaged oxygen sensor. Take the car to a dealer and have it investigated." + }, + { + "question": "Who owns HAVAL?", + "answer": "HAVAL is owned by Great Wall Motors. Great Wall Motors are based in Baoding, China, and specialise in SUV and ute production. The HAVAL brand focuses solely on the SUV market, and advertises their vehicles as high-end prestige vehicles." + }, + { + "question": "Where are HAVAL cars made?", + "answer": "HAVAL cars are made in China. The brand falls under the banner of Great Wall Motors whose headquarters are in Baoding in the Hebei province. Outside of China there are factories that have imported Great Wall Motors' parts and assembled the cars on site." + }, + { + "question": "Who makes HAVAL cars?", + "answer": "HAVAL cars are manufactured by Great Wall Motors who operate out of China. Their headquarters are based in Baoding, a city in the Hebei province." + }, + { + "question": "Where are MG cars made?", + "answer": "Previously MG cars were produced out of Longbridge in the UK. Some of MG's research, development and design still takes place out of the Longbridge site but since 2016 MG cars have been manufactured in China and Thailand." + }, + { + "question": "Who owns MG?", + "answer": "Chinese automotive giant SAIC Motor own MG. Other SAIC motor affiliates include SAIC MAXUS, SAIC Volkswagen, SAIC-GM, Shanghai General Motors Wuling, NAVECO, SAIC-IVECO Hongyan and Shanghai Sunwin Bus Corp." + }, + { + "question": "Who makes MG cars?", + "answer": "SAIC motors, who own MG, make MG cars out of China and Thailand. Until its collapse in 2005, MG Rover Group had been manufacturing the cars." + }, + { + "question": "What does MG stand for?", + "answer": "MG stands for Morris Garages - the initials pay homage to car magnate William Morris. Morris owned the garages where MG's founder Cecil Kimber worked, and Kimber started the MG brand in order to make faster and sportier Morris cars." + }, + { + "question": "Holden Barina 2010: Rattling noise in the gearbox", + "answer": "It could be a number of things, bearings being one, but I would suggest you have a mechanic drive it to tell you with more certainty. I doubt you would need a new gearbox." + }, + { + "question": "Toyota Camry 1998: How to sell it?", + "answer": "I would advertise it privately, eBay is one to do that, but there are websites like CarsGuide and AutoTrader as well. The wreckers won’t give you much for it, and I doubt you’d get much at auction." + }, + { + "question": "LDV T60: Alarm sounding at 80km/h", + "answer": "It sounds like a speed warning alarm, which should be able to be reset. Check your owner’s manual that should tell you how to do it." + }, + { + "question": "Holden Astra 2008: Can it use an alternator from an '06 model?", + "answer": "You probably could, but before you commit I would line them up to make sure the 2006 alternator would fit the later model. If they do, and I expect they will, you should be okay." + }, + { + "question": "Holden Astra 2017: Is it more reliable than a Honda City?", + "answer": "You’re pretty safe with either car in terms of reliability, but resale would favour the Honda." + }, + { + "question": "Toyota HiLux 2005: How much is it worth?", + "answer": "It would be worth $5000 to $7000." + }, + { + "question": "Nissan Elgrand: Is it reliable?", + "answer": "The Elgrand is quite reliable and at 100,000 km or so verified by the auction house should give you good service for some time to come." + }, + { + "question": "Hyundai Tucson 2004: Is it capable of driving over 400,000km?", + "answer": "It is impossible to say that you won’t have any trouble in the future, but it might well do another 200,000 km with minimal trouble if you continue to maintain it and fix any problems that develop when they occur." + }, + { + "question": "Toyota HiLux 2016: Misplaced service manual", + "answer": "You are right to want to get the manual back, and if the dealer is unwilling or can’t help them contact Toyota direct (1800 869 682) and request their help. At the very least the dealer should be able to give you a report on the service history of your car, which should help when it comes time to sell it." + }, + { + "question": "Isuzu D-Max 2017: Is it good for short distance driving?", + "answer": "What they were referring to is the automatic burn of the Diesel Particulate Filter (DPF), which collects carbon in the exhaust while you are driving along, and then periodically goes through a cleaning process in which the accumulated carbon is burnt off. The burn-off happens automatically without you knowing it’s happening, but it needs regular freeway type driving for it to happen. If your travels don’t involve any freeway travel then the burn-off might not happen and you have to take it to a dealer to have it done manually. From what you tell us about your driving I would say it doesn’t suit a diesel, and you would be better off buying a car with a small petrol engine." + }, + { + "question": "Nissan X-Trail 2015: Engine not starting straight away", + "answer": "It’s possible water has got into something in the engine bay when you were cleaning it, and I doubt it would come good just by driving it. Get it to a dealer or mechanic to have it checked." + }, + { + "question": "Ford Territory 2014: Is it a safe buy?", + "answer": "You’re on pretty safe ground with the diesel Territory, as long as it is in good condition, and has been regularly serviced as per Ford’s recommendation." + }, + { + "question": "Subaru Forester 2019: Would luggage be thrown forward in an accident?", + "answer": "The cargo cover will certainly help to restrain the luggage in the event of a crash, but it probably wouldn’t stop it altogether in a major altercation. A proper cargo barrier behind the rear seat would be more effective." + }, + { + "question": "Holden Barina 2018: Leaking hot water", + "answer": "It’s probably a leaking heater hose or connection of some sort associated with the heater. Take it to your Holden dealer who I imagine would be able to fix it under warranty." + }, + { + "question": "What does Haval mean?", + "answer": "According to HAVAL Australia, it originally stemmed from the English translation of the Haval name in Chinese which is roughly “Harfu”. This was then translated into “Hover”, and eventually an agency developed it into HAVAL as a contraction of \"have\" and \"value\"." + }, + { + "question": "Nissan Navara: Do you recommend this ute?", + "answer": "The Navara would seem to fit your requirements, there’s no reason not to go for it. Another one would be the Toyota HiLux." + }, + { + "question": "What new cars with high ground clearance do you recommend?", + "answer": "If ground clearance is a real issue for you, why don’t you try a compact SUV?" + }, + { + "question": "What utes do you recommend?", + "answer": "The HiLux would be my first choice, followed by the Colorado." + }, + { + "question": "What car do you recommend for towing a small camper trailer?", + "answer": "The camper trailer isn’t a heavy one, so most compact SUVs would handle it comfortably, and would have the space for your fridge and extra battery. A Toyota RAV4 would do the job, so would a Suzuki Vitara, or a Kia Sportage." + }, + { + "question": "Kia Stinger: Did it live up to expectation?", + "answer": "Kia’s target for the Stinger was originally 200 per month, and while it has sold 150-160 per month the company says it is not disappointed. They are buoyed by the fact that more than 80 per cent of the sales are the top-spec 3.3-litre GT. They are also encouraged that three state police forces have signed up for Stinger – Queensland, WA and the Northern Territory – and South Australia is still looking at it, while Victoria and NSW are showing renewed interest in the car." + }, + { + "question": "Toyota Corolla 2019: Which engine should we choose?", + "answer": "The 2.0-litre engine would be the better choice for your longer trips where the petrol engine would play a greater role than it will in local driving. If you go for the 1.8-litre you would lose a little performance on those trips, but it would be the better choice for use around town." + }, + { + "question": "Ford Focus 2014: Recalled", + "answer": "Six weeks is too long, press the dealer for an outlook on when they will have it fixed and returned to you. You could also ask them to loan you a car while they have yours." + }, + { + "question": "Fiat Freemont 2013 or Toyota Kluger 2008: Which should I buy?", + "answer": "Normally, I would recommend the Kluger, but with 225,000 km on the clock already it’s not so cut-and-dried. If the Kluger has a good service record and is in good condition then I still think I would go that way. The Freemont is more of a gamble in my view. Should you decide on the Freemont you shouldn’t have problems getting parts for it." + }, + { + "question": "Ford Focus 2014: Shuddering in the transmission", + "answer": "Ford has a responsibility to fix the problem, and they seem to have tried, but failed on five separate occasions. The next step is to contact Ford directly (13 3673) and lodge a complaint about the problem and your concerns with the dealership. If that doesn’t elicit a satisfactory response contact the ACCC and ask for their advice on further action you could take." + }, + { + "question": "Ford Ranger 2018: Is a vibration while driving a known problem with the Wildtrak?", + "answer": "Have the dealer justify the claim that it’s a characteristic of the Wildtrak, perhaps ask him to let you drive other Wildtraks to see for yourself, and don’t accept any explanation that doesn’t make sense. You could also contact Ford (13 3673) and ask for their help in resolving your complaint." + }, + { + "question": "Volkswagen Golf 2010: Can I make a claim on a failed transmission?", + "answer": "I would suspect so. Contact VW directly (1800 504 076) and lodge your claim." + }, + { + "question": "Holden Captiva 2015: Headlights stuck in dim mode", + "answer": "Take it to a Holden dealer or an auto electrician and have the sensor replaced." + }, + { + "question": "Are Tesla good and reliable cars?", + "answer": "If there are any common problems and complaints about Tesla's reliability or faults, they'll likely show up on our Tesla problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "What is the most expensive Tesla?", + "answer": "The most expensive Tesla is currently the Model X P100D sitting at $200,300. Check out our pricing and specs page for more info on the latest model." + }, + { + "question": "What is the cheapest Tesla?", + "answer": "In March 2019 Tesla slashed their prices across both the Model S and Model X ranges. The cheapest Tesla is currently the Model S Standard Range with a list price of $115,600. Check out our news story for more info on Tesla's new prices." + }, + { + "question": "What does Tesla mean?", + "answer": "Tesla was named after Nikola Tesla, the man who designed the alternating-current (AC) electric system. The engineering behind his invention is used in Tesla motors today." + }, + { + "question": "Who makes Tesla cars?", + "answer": "Tesla actually produces its own vehicles in its factory based out of Fremont, California. The first Tesla production car, the original Roadster, was largely manufactured by Lotus in the UK, with the final assembly of US-bound models taking place in California. Roadsters destined for all other markets received final assembly at a facility located near Lotus' Hethel headquarters." + }, + { + "question": "Where is Tesla made?", + "answer": "Tesla is based in the USA, with its factory located in South Fremont, California. As well as being the location for all Tesla's vehicle production, most Tesla car parts are made in the Fremont factory too." + }, + { + "question": "Who is the Tesla owner?", + "answer": "Tesla has been publicly traded since 2010. Elon Musk, who has been the CEO of Tesla since 2008, owns almost 20 percent of the company. Jeffrey Straubel, the current CTO, is the second biggest individual shareholder with Tesla’s CFO, Deepak Ahuja, next on the list of biggest shareholders." + }, + { + "question": "What is the most expensive BMW?", + "answer": "Currently, the most expensive BMW is the 750Li, listed at $318,710. For more info on the latest model, check out our 7 Series pricing and specs page." + }, + { + "question": "What is the cheapest BMW?", + "answer": "Currently, the cheapest new BMW is the 118i Sport Line which is listed at $39,900. For up to date information on the pricing of BMWs, head to our pricing page." + }, + { + "question": "BMW reliability - are BMWs good and reliable cars?", + "answer": "If there are any common problems and complaints about reliability or faults, they'll likely show up on our BMW problems page. You can also calculate a car's projected resale value via our price and specs page." + }, + { + "question": "Where is BMW made?", + "answer": "Most BMWs come out of Bavaria in Germany, which is BMW's—Bavarian Motor Work's—namesake. The factory started out producing motorcycles and engines for planes before it moved on to automotive production in the early 50s. BMW produces vehicles in lots of different countries now, including the USA, UK, China, Austria, Brazil, South Africa, India, Mexico and Thailand." + }, + { + "question": "Who owns BMW?", + "answer": "BMW Group is owned by shareholders but the BMW brand owns Mini and Rolls-Royce as well as BMW. Half of BMW's shares are owned by the Quandt family while the rest of the shares are owned by public investors." + }, + { + "question": "What does BMW stand for?", + "answer": "BMW is short for Bavarian Motor Works in English. The brand was founded in Germany, though, so technically BMW is an acronym for Bayerische Motoren Werke. BMW's headquarters is in Munich, the capital of the German state Bavaria." + }, + { + "question": "Ford Falcon 2008: Not getting enough from tank of LPG", + "answer": "Check the system to see which LPG company developed the system for Ford and take it to them for checking. If you are unsure which company made it contact Mercer Industries (03 8788 1000)." + }, + { + "question": "Mitsubishi Magna 2004: Are the shocker towers, front calipers and rotors of a 380 a straight bolt on?", + "answer": "To be sure you need to measure both, preferably side by side, and see if everything lines up." + }, + { + "question": "Nissan Patrol 2004: Losing power", + "answer": "It sounds like a problem with the turbo or the fuel pump. Get it to a diesel mechanic and have it checked." + }, + { + "question": "Ford Kuga 2013: Automatic transmission problems", + "answer": "It’s a dual-clutch auto similar to the ones that gave so much trouble in other models. As you say an auto transmission should last more than 80,000 km, it’s worth pursuing a claim for a replacement transmission." + }, + { + "question": "Porsche Macan 2017: Should I upgrade it?", + "answer": "It depends how much you would have to pay out on your current lease." + }, + { + "question": "Nissan Qashqai 2014: Coolant problems", + "answer": "It’s a pretty standard offer, and while I agree that the heater core should last longer your car is five years old, it’s out of the factory warranty period. I would take the offer and move on." + }, + { + "question": "Toyota Land Cruiser: Why is it rated at 2500kg for towing purposes in 1992 but 3500kg in 1996?", + "answer": "There are numerous things that go into determining the towing rating of a vehicle, the valves not being one of them. It would be illegal to try and uprate the towing capacity of the 1992 model, your insurance company would certainly be unhappy about it." + }, + { + "question": "Mazda 6 2004 vs Honda Accord 2008: Which should I buy?", + "answer": "Until you described the condition I would have said the Mazda, but if the condition were only fair I would think twice about it. On the surface it’s the better option, but I would want it checked by an expert to get a true reading on the overall condition. The Honda could be a good buy, the mileage isn’t excessive for the age, but you have to think about the future and what could happen in the next 2 to 3 years." + }, + { + "question": "Mercedes-Benz 350 2005: Does it have a V12 engine?", + "answer": "No, it doesn’t." + }, + { + "question": "Holden Colorado 2009: The passenger door has locked itself", + "answer": "Try disconnecting and reconnecting the battery. If that doesn’t do it take it to a Holden dealer, as the body computer probably needs to be reset." + }, + { + "question": "Mazda BT-50 2015: Dropping back from 6th gear to 5th on a slight incline", + "answer": "As there are no warning lights, and it recovers if left, it doesn’t seem likely that it’s an electronic issue, rather a mechanical one. It would worth checking the turbocharger." + }, + { + "question": "Hyundai Ioniq 2019: Should I purchase a petrol generator?", + "answer": "I wouldn't like to advise you, I suggest you talk to the experts at Hyundai who should be able to help." + }, + { + "question": "Hyundai Terracan 2003: Where is the fuse control panel located?", + "answer": "It’s on the driver’s side kick panel inside the cabin." + }, + { + "question": "Mazda CX-5 2012: Metal on metal sound", + "answer": "It could be a wheel bearing, but it could also be something as simple as a stone stuck in the brakes. Best have it investigated, perhaps by a Mazda dealer." + }, + { + "question": "Subaru Impreza 2011: Fitting out exhaust, custom lights and body kit", + "answer": "I wouldn’t buy them without doing some homework to make sure they would suit your car. Find a Subaru specialist mechanic, one who can advise on performance options, and check with them." + }, + { + "question": "Do you recommend buying a Toyota Corolla?", + "answer": "The Corolla is a safe bet for anyone when recommending a car to buy. It has a good reputation for reliability, and its resale is always good. The best one to buy is the latest one that fits within your budget. Another to consider is the Mazda3." + }, + { + "question": "Which car brands offer five and seven year warranties?", + "answer": "Kia has a seven-year warranty. Holden, Ford, Hyundai and Mazda have five-year warranties. Toyota is currently three years, but is going to five. Look at the small models from those carmakers and you’ll find models to fit your budget." + }, + { + "question": "Ford Courier 1995: Error message after flat battery", + "answer": "Disconnecting the battery usually does the trick, but by entering the wrong code so many times might have caused it to shut down. Try a car radio specialist or a Ford dealer." + }, + { + "question": "Holden Cruze 2011: Shutting down", + "answer": "It’s probably an issue with the computer, but it could a wiring issue, a sensor problem. Have a mechanic check it." + }, + { + "question": "What is the fuel consumption on a 2019 Hyundai Kona?", + "answer": "The combined average is 72 L/100 km, the extra urban consumption is 5.8 L/100km, and the urban consumption is 9.7 L/100 km." + }, + { + "question": "Holden Cascada 2015: Blocked DPF", + "answer": "The DPF is supposed to automatically regenerate, but it sometimes won’t do that if the car doesn’t run at high enough speeds to generate the temperature required. That usually happens because the car is just being used for short trips and doesn’t regularly get a chance to run at higher speeds on highways or freeways. Running it at higher engine speeds in lower gears might be one way of getting the temperature up, and you could run it to 3000 rpm without any danger, but it doesn’t seem like a good way to fix the problem." + }, + { + "question": "Mitsubishi Magna 2002: Leaking heater tap", + "answer": "Yes. Have you tried using the air-con? That would prevent the windscreen from fogging up." + }, + { + "question": "Holden Captiva 2007: Central locking system not working", + "answer": "It’s most likely the battery in the key needs replacing. Have you tried the spare key?" + }, + { + "question": "Nissan Pulsar 2003: Ignition problems", + "answer": "It could be the battery; it could be the fuel pump. I had a similar problem that turned out to be a blown head gasket, so it could be worth doing a leak test." + }, + { + "question": "Holden Captiva 2006: Is it worth getting a new timing chain?", + "answer": "It is worth fixing, you will only have more trouble if you don’t. Cost depends on the engine. If it’s a V6 it could cost as much as $3000, a 4-cylinder less." + }, + { + "question": "Hyundai Tucson 2005: Why is it stalling?", + "answer": "The problem is with the cold idle speed, which should be higher than the regular idle speed when it’s warmed up. There should be a stepper motor that sets the cold idle speed higher than normal, so check that." + }, + { + "question": "LDV G10 2016: Blowing white smoke", + "answer": "Service intervals are specified as either/or, it’s whichever comes first. Your service is due in August, or at 30,000 km if that comes first. White smoke would tend to suggest a problem with the turbocharger. Turbochargers have to have clean oil to survive; dirty oil will kill them eventually. You need to negotiate with LDV, if you haven’t missed the service by a long way you might be able to get some help on the cost of repairs; otherwise you’re unlikely to get much assistance." + }, + { + "question": "Ford Kuga 2013: Should the differential last longer than five years?", + "answer": "You’re correct that a diff should last longer than six years, but how long it should last is open to question. To its credit Ford has offered to pay a portion of the repair cost. They won’t pay the whole cost of the repair as you have had six years of use out of the diff, and it’s now worn as a result of that use. There is no hard and fast rule that applies to your situation. The offer from Ford is based on the amount of wear and the projected life of the diff. You’re best to negotiate with Ford and hold out for the best deal you can get." + }, + { + "question": "Ford Ranger 2017: Suspension problems", + "answer": "It’s not a problem that has come to our attention. If you have other owners with similar concerns you could try getting together and approaching Ford as a group. Other than that I would suggest you got to a suspension specialist and look at having you suspension upgraded." + }, + { + "question": "Kia Sportage 2012: Known transfer case problems", + "answer": "It’s not a common problem, with the Sportage or AWD vehicles in general. Even though yours is well out of warranty it’s still covered by the consumer protection laws, so it’s worth asking Kia for at least part of the cost of repairs." + }, + { + "question": "Ford Ranger 2019: Issues with Wildtrak's automatic transmission", + "answer": "Being such a new vehicle it’s unlikely to be a simple service issue, more likely a calibration one. If you are concerned about it have an independent automatic transmission mechanic assess it for you." + }, + { + "question": "Nissan Navara 2011: Servicing under warranty", + "answer": "The service interval for the Navara is 10,000 km or six months, whichever comes first, which is what I expect you must follow. I assume the Service Advice Records relate to the maximum number of mechanic visits you are covered for within a three-month period, which seems more than generous. If you are in doubt about the provisions of the warranty, call the company and clarify your concerns directly with them." + }, + { + "question": "Mercedes-Benz C180 2002: Setting dashboard language to English", + "answer": "We’ve asked Mercedes-Benz for help with your problem, but in the meantime you could take the car to a Mercedes-Benz specialist mechanic and have then show you, or do it for you." + }, + { + "question": "Isuzu D-MAX 2004: Hard starting and loss of power", + "answer": "It could be a fuel supply problem, so I would suggest checking the fuel pump." + }, + { + "question": "Hyundai Elantra 2018: Can't select drive mode", + "answer": "It’s not likely to be a safety concern; you can still drive the car, as you normally would no matter what mode it’s in. The differences in the modes usually comes down to shift points. In ECO it will shift at lower revs than when in NORM, and at higher revs when in SPORT. Hyundai has informed you that a fix is coming, so I would suggest you do as they have said, and wait." + }, + { + "question": "Can you use water instead of coolant in a radiator?", + "answer": "It’s not a good idea to use water instead of a coolant, particularly if the cylinder head is an alloy one. Most cars today have alloy heads, and using water will cause corrosion. You’re best to use a coolant that’s designed for use in your car. An auto supermarket should be able to help you choose the one to suit your car." + }, + { + "question": "LDV T60 2017: What weight can I tow?", + "answer": "The tray supplied by LDV is 2550 mm long by 1842 mm wide; if you want a bigger tray you’d best talk to an LDV dealer or a body builder. It will tow up to 3000 kg." + }, + { + "question": "Subaru Impreza 2010: Can the RS fit a Holden LS1 engine?", + "answer": "It won’t fit without a lot of engineering. If you seriously want to do it you will need to talk to a qualified engineer recognised by Vicroads, and have a large amount of money at your disposal." + }, + { + "question": "Is the Nissan Rogue 4 wheel drive, all wheel drive or front wheel drive?", + "answer": "Nissan sell their Rogue (or X-Trail in Australia) in a variety of drive configurations. This includes front wheel drive (in both ST and ST-L trim), as well as 4WD in ST, ST-L, Ti, TL, TS model trim." + }, + { + "question": "How to unlock a Nissan Rogue without a key?", + "answer": "Cars today are safer and more secure than ever before, which actually becomes a problem should you lose your keys or lock them inside the car itself. The only way to fix these issues is to either call a locksmith who specialises in automotive keys and security, or have the car towed to the nearest dealer where they can open the car, sell you a new key for it and programme it to your particular vehicle." + }, + { + "question": "How much can a Nissan Rogue tow and can it pull a boat trailer?", + "answer": "The Nissan Rogue towing capacity is listed as 1500kg of braked trailer and 750kg unbraked, for all variants. This includes petrol and diesel, and both front wheel and four wheel drives." + }, + { + "question": "When is the new Nissan Rogue coming out?", + "answer": "The current-generation Nissan Rogue, sold in Australia as the X-Trail, dates back to 2013. Having had a mid-cycle update in 2017 it should be expected the third-generation Rogue should be unveiled within the next two to three years." + }, + { + "question": "Is the Hyundai Kona all wheel drive or 4 wheel drive?", + "answer": "The Hyundai Kona doesn't have the option for switchable diff locking, or a low-range ratio gearbox, so it should be considered all wheel drive instead of a 4x4 (which includes those features for off-road driving)." + }, + { + "question": "Is the GMC Acadia 4 wheel drive, all wheel drive or front wheel drive?", + "answer": "The GMC Acadia, also known as the Holden Acadia, is sold in both rear wheel drive and all wheel drive formats. Due to the all wheel drive model not offering the option to lock diffs or hubs, it is not considered a 4x4." + }, + { + "question": "Are Suzuki XL7 good and reliable cars?", + "answer": "If you're after a mid-size 7-seat SUV there are far better options to look into than Suzuki's XL-7, including models from Subaru, Honda, Toyota, and Nissan. Part of the Suzuki's problems stem from the poor build quality that came from having General Motors' Canadian plant construct the XL-7." + }, + { + "question": "Is the Ssangyong Rexton a diesel?", + "answer": "The SsangYong Rexton is available with a 2.0-litre turbo petrol four-cylinder in the rear-drive, auto-only base model. The mid- and top-spec Rextons are equipped with a 2.2-litre turbo-diesel four-cylinder." + }, + { + "question": "Is the Skoda Kodiaq 4 wheel drive?", + "answer": "Australian customers currently have a choice of two petrol-powered Skoda Kodiaq models, both featuring 4x4 drive systems using electronic diff lock options for off-roading or low-grip situations." + }, + { + "question": "How many km's does a Nissan Rogue last?", + "answer": "Depending on how you treat it a Nissan Rogue (X-Trail in other markets) will last many tens of thousands of miles before needing any major components replaced, the same as any other well-built modern car. Service the car regularly and drive with sympathy and the Nissan SUV should repay you with reliable service." + }, + { + "question": "Can a Hyundai Kona tow a trailer?", + "answer": "Hyundai's Kona small SUV carries a tow capacity of 1250kg (braked) or 600kg (unbraked), but that is total weight so you really shouldn't expect it to handle much more than light loads in very small trailers." + }, + { + "question": "Hyundai Kona: How long is it?", + "answer": "The Hyundai Kona is 4165mm long" + }, + { + "question": "GMC Acadia: How to unlock it without a key?", + "answer": "If you lose your keys or lock them inside your car then you will need to ring a locksmith to have the vehicle professionally opened. Modern cars today have sophisticated security systems that can't be bypassed by jimmying the lock with a coathanger, or hotwiring the ignition." + }, + { + "question": "Suzuki XL7: Is it reliable?", + "answer": "They're not the best car in the class but, so long as they're properly looked after, the Suzuki XL7 shouldn't be any more unreliable than another mid-size SUV. Personally I'd look at other 7-seat options like the Toyota RAV4, Subaru Tribeca, or Hyundai Santa Fe." + }, + { + "question": "SsangYong Rexton: Is it a good car?", + "answer": "While they have improved markedly on their early efforts the SsangYong Rexton still lags behind other models in the SUV market.UPDATE 18/2/19: The new Rexton Ultimate also fared surprisingly well in our recent budget 4x4 SUV comparo, taking out third place and defeating more fancied rivals from Isuzu and Toyota." + }, + { + "question": "Skoda Kodiaq: What can it tow?", + "answer": "The Skoda Kodiaq towing capacity is officially listed as 2000kg of braked trailer and 750kg of unbraked trailer." + }, + { + "question": "Nissan Rogue: How to change the key battery?", + "answer": "Lift the tab on the back of your Nissan X-Trail (AKA Nissan Rogue) smartkey and remove the manual key shaft. Take a small flathead screwdriver and gently pry apart the key body using the small niches on the side of the key. Pop out the battery, replace it with a new #2032 battery (positive side down), the clip the key back together and refit the manual key. If your key is brand new to your car you will now need to look up how to program a Nissan Rogue key fob." + }, + { + "question": "Hyundai i10: Is it front-wheel drive?", + "answer": "The i10 series, Hyundai's city and subcompact class entries, are all front-engined, front-wheel-drive layout. This is true for the i10 and Grand i10." + }, + { + "question": "Great Wall Steed: Is it a diesel?", + "answer": "Yes, the Great Wall Steed is powered by diesel engines." + }, + { + "question": "GMC Acadia: Is it a good car?", + "answer": "The GMC Acadia doesn't enjoy the reliability of its Japanese competitors, but when properly maintained and driven sympathetically, it should not have any major reliability dramas." + }, + { + "question": "Suzuki XL7: Where was it made?", + "answer": "Suzuki's second-generation XL7 was built by General Motors in Ontario, Canada from 2006-2009." + }, + { + "question": "How do you jump-start a flat battery?", + "answer": "Using a car with a sound battery connect the sound battery to the flat one using jumper cables, making sure you connect the positive to the positive, and the negative to the negative. Start the engine of the car with the sound battery before you crank the engine in the one with the flat battery. Once the engine starts disconnect the jumper cables." + }, + { + "question": "Ssangyong Rexton: Who makes it?", + "answer": "SsanYong make the Rexton SUV, with assembly plants in South Korea and India." + }, + { + "question": "Holden Cruze 2009: automatic problems", + "answer": "It sounds like it could have the dreaded Cruze auto transmission problem. Take it to a Holden dealer, or an automatic transmission mechanic and have them check it." + }, + { + "question": "Skoda Kodiaq: Where is it built?", + "answer": "Skoda's Kodiaq mid-size crossover SUV is built in the Czech Republic, China, India, Russia, and the Ukraine." + }, + { + "question": "Ford Falcon 2012: What tyres should I fit?", + "answer": "Dodge the cheap Chinese imports and go for a reputable brand from Michelin, Bridgestone, Khumo, Dunlop. They all offer good all-round performance." + }, + { + "question": "SAAB 9/5: Is it a good car?", + "answer": "Poor reliability, a nearly non-existent support network, bloated styling, terrible on-road performance, and no resale value all combine to give you the full Saab 9-5 experience. You would be better off putting your money in a bag and setting fire to it than buying a second-hand Saab. While some people love their Saabs I find them as appealing as eating a hamburger made of broken glass and battery acid." + }, + { + "question": "What's important to look out for when buying a second-hand car?", + "answer": "The things to look out for are overall condition of the body and paint, a service record showing regular maintenance, is the odometer reading lower or higher than you would expect, and the condition of the interior trim. Things that can indicate a crash are a mismatch of paint between adjacent panels, overspray, do areas of the body look fresher than other areas. Bartering is just that. Work out what the car is worth and what you are prepared to pay for a car and make an offer perhaps lower than that so you’ve got some room to move if the seller makes a counter offer." + }, + { + "question": "What's important to look out for when buying a second-hand car?", + "answer": "The things to look out for are overall condition of the body and paint, a service record showing regular maintenance, is the odometer reading lower or higher than you would expect, and the condition of the interior trim. Things that can indicate a crash are a mismatch of paint between adjacent panels, overspray, do areas of the body look fresher than other areas. Bartering is just that. Work out what the car is worth and what you are prepared to pay for a car and make an offer perhaps lower than that so you’ve got some room to move if the seller makes a counter offer." + }, + { + "question": "Proton Preve: How much power does it have?", + "answer": "Proton's Preve comes with an 80kW naturally aspirated 1597cc (1.6-litre) four-cylinder, or a 103kW turbocharged 1561cc (1.6-litre) four-cylinder." + }, + { + "question": "Holden Barina 2011: How to check the transmission fluids?", + "answer": "You can’t. It’s filled with fluid in the factory and that’s it for the life of the car. If you want it checked or changed an automatic transmission mechanic could do it for you." + }, + { + "question": "Nissan Rogue: Is it reliable?", + "answer": "Nissan X-Trail, known as the Nissan Rogue in North America, has been a staple of the compact SUV class since it first landed on Aussie shores. With regular servicing and sympathetic driving the Nissan crossover four-wheel-drive should last you many years of reliable motoring. Don't expect it to be any good in serious off-road conditions, but light beach or firetrail duties should be fine if you prepare accordingly." + }, + { + "question": "Toyota Camry 2015: Does a missing compliance plate devalue it?", + "answer": "It’s hard to put a number on the price reduction you could expect on a car without a compliance plate. People suspect the car could be dodgy when the plate is missing. Who is to say that the missing plate isn’t out there somewhere on another car? I would be reluctant to buy a car without a compliance plate." + }, + { + "question": "Nissan Note: How to remove the radio?", + "answer": "Pop off the plastic dash panel under the large plastic housing the radio sits in, then remove the two Phillips-head screws behind that panel. Lift the dash-top panel and pop out the two covers at the base of the storage bin which gives you access to remove the two Phillips head screws there. You can now pull the entire radio panel forward and unplug the radio." + }, + { + "question": "Skoda Yeti 2012: What to look out for?", + "answer": "There’s no way to tell if the DSG gearbox will play up in the future, all you can do now is to test drive the car in as many driving situations as you can and look for anything that might suggest an underlying problem. If it drives ok I wouldn’t be concerned about it. Brakes do tend to wear out faster on European cars than cars from Asia, and parts are likely to be a little more expensive. It’s important to verify the low odometer reading, and it should have a record of regular servicing." + }, + { + "question": "Hyundai Kona: Is it a good car?", + "answer": "Hyundai's Kona has won a lot of praise thanks to its generous spec levels, attractive styling and good on-road manners. If you're looking for a compact SUV similar to a Mazda CX-3 I would take a good look at the Kona as Hyundai have been building seriously impressive cars for over 10 years now." + }, + { + "question": "Mazda CX-5 2014: Does it need a special battery?", + "answer": "It doesn’t need a special battery; a good quality one will do the job." + }, + { + "question": "Hyundai i10: How to unlock it without a key?", + "answer": "If you lose your keys don't despair, and quit thinking that smashing the window to your car will help you. Despite Hollywood movies selling us a line that any car can be jimmied into with a coathanger, then hotwired and driven into the sunset the reality is that modern cars, even cheap ones like the Hyundai i10, have sophisticated security measures. Should you lock your keys in the car, or lose them altogether, then the first call you should make is to a qualified locksmith who can come and unlock the car for you. Some offer a service to cut a new key and code it to the vehicle for you on site." + }, + { + "question": "Toyota Land Cruiser 2000: What's the GCM?", + "answer": "The GCM of the current VX Landcruiser is 6850kg, the GVM is 3350, and it can tow up to 3500kg. You are correct, the Gross Combination Mass (GCM) is the maximum weight of the vehicle, including passengers, luggage, payload, or whatever is in the vehicle, plus the weight of the caravan or trailer including whatever is being carried in it." + }, + { + "question": "Great Wall Steed: Is it a auto or manual?", + "answer": "The Great Wall Wingle, sold in Australia as the Great Wall Steed, is only available with a manual transmission. Buyers can choose between a five-speed or six-speed manual." + }, + { + "question": "Holden Commodore 2005: Why does it sound loud?", + "answer": "Without hearing the car firsthand it’s impossible to speculate on what might be wrong with your car, but I would suggest that it’s unlikely to be the spark plugs. Your best course of action would be to get a mechanic to check it for you." + }, + { + "question": "GMC Acadia: How long is it?", + "answer": "The GMC Acadia is 4917mm." + }, + { + "question": "Ford Falcon and Holden Commodore: Sale figures", + "answer": "The best source of that sort of information is the Federal Chamber of Automotive Industries (FCAI). You could also ask Ford and Holden." + }, + { + "question": "Kia Cerato 2013: Trade in price", + "answer": "The trade-in valuation you are likely to get is between $5500 and $10,500, depending on the model, condition, and odometer reading. There are no rules to say how much more you might get if you were to buy three cars." + }, + { + "question": "Land Rover Discovery 3 and BMW X5 2009: Maintenance costs", + "answer": "What you want isn’t readily available, so I would suggest you survey a number of mechanics specialising in Discoveries and X5s to get the information." + }, + { + "question": "What's the most reliable 4x4 diesel ute?", + "answer": "Buying a car sight unseen is not a good idea. I would go for on of the big three: HiLux, Triton, or Courier. They are all much of a muchness when you get to the used car market. The important things are service history, odo reading, and previous use." + }, + { + "question": "Holden Captiva 2012: Lost power", + "answer": "Never let things slide if you feel your car has a problem. Pursue a solution until you are satisfied you have the answer. It’s not a good idea to miss services, particularly on cars with turbochargers. Keeping a fresh supply of oil is the key to trouble-free motoring with turbos. There’s every chance the turbo was faulty when you first noticed it, and having missed a service you probably contributed to the failure. There’s probably not a lot you can do, except to pay for the repairs." + }, + { + "question": "Can we get Takata airbags replaced sooner?", + "answer": "You could take the car companies to court to try and force them to work faster, or you could lobby the ACCC to intervene on your behalf." + }, + { + "question": "How do I test my car air conditioner?", + "answer": "There’s no easy way to assess the performance of an air conditioning system, other than to leave the car for a period of time and then check the time it takes to lower the temperature to a comfortable level. A more powerful system should lower the temperature more quickly and better maintain the temperature." + }, + { + "question": "Mitsubishi Triton 2009: Fuel cutting out", + "answer": "It sounds like it could be the fuel supply; check the fuel filter, fuel pressure, and the injectors. It’s a common-rail diesel engine and they are prone to injector wear." + }, + { + "question": "Mazda 2 2005: What variant do I have?", + "answer": "Check the identification plate in the engine bay. It should tell what model you have. If it doesn’t tell you directly you should be able to identify it from the VIN number." + }, + { + "question": "Toyota Land Cruiser 2004: Can you put a turbo diesel kit on the engine?", + "answer": "There are kits available for your Landcruiser. You best bet is to talk to a local diesel engine mechanic to find out the best kit for your application." + }, + { + "question": "BMW X5 2003: What is the market value?", + "answer": "Depending on the engine, the range is $4500 to $7500." + }, + { + "question": "Holden Cruze 2011: Transmission problems", + "answer": "Holden is at least showing a desire to fix your car, and getting the engineers to look at it would be worthwhile, but it must getting to the point that the car should be called a ‘lemon’ even though we don’t have such laws in this country. If this had happened in the US there is little doubt that the car would have been replaced or you would have had your money refunded. I would be looking to come to an agreement with Holden to get out of the car." + }, + { + "question": "Hyundai Terracan 2004: Why is it revving too high?", + "answer": "The light is indicating that there is a problem. To find the cause of that problem take the car to a Hyundai dealer or a mechanic and have them run a diagnostic check on it." + }, + { + "question": "SsangYong Musso: What is the towing capacity?", + "answer": "The Musso’s towing capacity is 3500 kg, and its GCM is 5980 kg." + }, + { + "question": "Ford Mondeo 2016: Difference between Titanium and a Trend hatchback?", + "answer": "The Titanium is the top of the line Mondeo model, the Trend is the mid-ranger. Compared to the Trend the Titanium has 18-inch wheels, 9 speakers, power adjustment for the steering column, a body kit, glass roof, headlamp washers, heated rear seats, automatic parking, and sports pedals." + }, + { + "question": "Renault Master: How long is it?", + "answer": "The Renault Master van is available in a range of dimensions as there are short-, medium- and long-wheelbase options, as well as low-, medium-, and high-roof. The short-wheelbase front-wheel-drive Master is 5048mm long, the front-wheel-drive medium-wheelbase Master is 5548mm, while the long-wheelbase front-wheel-drive Master comes in at 6198mm. The rear-wheel-drive medium-wheelbase Master is also 6198mm long, while the long-wheelbase rear-wheel-drive Master is 6848mm." + }, + { + "question": "Proton Preve: Is it a good car?", + "answer": "While it wouldn't really be considered a bad car, per se, there are plenty of other cars in the Proton Preve's class that you should buy before considering the Malaysian-built sedan. However, if you are buying on a tight budget and looking to update to a modern car you could definitely do worse than the Preve." + }, + { + "question": "Nissan Rogue: Where is it made?", + "answer": "The Nissan Rogue is built in the Smyrna assembly facility, located in the USA in Tennessee." + }, + { + "question": "Nissan Note: How long is it?", + "answer": "Nissan's Note is 4100mm long, riding on a 2600mm wheelbase with a 1535mm height. These dimensions are all larger than other cars in its class." + }, + { + "question": "Nissan 300ZX: Is it a reliable?", + "answer": "Nissan's 1990s GT coupe, the Z32 300ZX, is a polarising machine. Lauded for its sporty looks, advanced technology and high-performance from the optional twin-turbo VG30 V6 engine, the 300ZX has also been accused of being bloated, overly complicated, prone to breakdowns, and difficult to work on. All 300ZXs are over 20 years of age now, and suffer reliability issues associated with old cars. Coupled with the fact they're renowned for being difficult to work on thanks to a cramped engine bay packed with complex wiring and plumbing, means they are not for novice mechanics." + }, + { + "question": "Jaguar XKR: How many were made?", + "answer": "Approximately 23,556 XKRs (coupes and convertibles) were built in the first-generation X100-series. The replacement XK150-series saw a total of 27,612 XK Jaguars built up to its conclusion in 2014." + }, + { + "question": "Hyundai Kona: Where is it made?", + "answer": "The Hyundai Kona is built in Hyundai's Ulsan facility, in South Korea." + }, + { + "question": "Hyundai i10: Where is it made?", + "answer": "The Hyundai i10 is made in Turkey, India, Mozambique, Algeria, and Iran." + }, + { + "question": "Great Wall Steed: Who makes it?", + "answer": "The Great Wall Steed (or V-series in Australia) is made in Baoding, China, by Great Wall Motors. It is also built in Bulgaria by Litex Motors, and in Iran." + }, + { + "question": "GMC Acadia: Where is it made?", + "answer": "The GMC (and Holden) Acadia is built in the Spring Hill assembly plant, in Tennessee, USA." + }, + { + "question": "Is the Ford Transit Connect front wheel drive?", + "answer": "Ford's Transit Connect compact panel van range powers the front wheels, rather than being rear wheel drive as per larger more robust vans designed to haul very heavy weights." + }, + { + "question": "Is the Ford Transit Connect front wheel drive?", + "answer": "Ford's Transit Connect compact panel van range powers the front wheels, rather than being rear wheel drive as per larger more robust vans designed to haul very heavy weights." + }, + { + "question": "Volkswagen Golf 2011: Engine failure", + "answer": "I wouldn’t recommend replacing the 1.4 with a GTi motor; there are too many other changes you’d have to make to keep it legal, gearbox, suspension, brakes, wheels and tyres.Stick with the 1.4 or sell the car and buy a GTi." + }, + { + "question": "How long is a Ford Transit Connect?", + "answer": "The short-wheelbase Ford Transit Connect panel van is 4420mm long, while the long-wheelbase variant comes in at 4820mm." + }, + { + "question": "Where is the Ford Transit Connect made?", + "answer": "Ford's Transit Connect compact panel vans are built in Turkey and Valencia, Spain." + }, + { + "question": "Mazda 6 vs Toyota Camry", + "answer": "There’s no reason to think the Hybrid will not last as long as a regular petrol vehicle.Toyota has been making hybrids for many, many years and they have never shown any sign of being less durable or reliable then the company’s petrol models. The batteries are said to last the lifetime of the vehicle, so there’s reason to be concerned about that either. The thing with the hybrid is the higher purchase price. That’s offset by the lower fuel consumption, so the longer you keep the vehicles the greater the chance to recoup the extra initial cost.The other thing to consider is that hybrids work at their best in stop-start city traffic, they are not so good out on country roads where the petrol engine comes into play more of the time." + }, + { + "question": "Volkswagen Golf 2011: Accelerator problems", + "answer": "We haven’t been getting reports of problems once the DSG has been replaced under the recall, as yours has, so I doubt you have any claim against VW for this latest problem." + }, + { + "question": "Is the Ford Fusion all wheel drive or front wheel drive?", + "answer": "Ford's Fusion range is available in front wheel drive and all wheel drive. The only rear wheel drive Ford Fusions are NASCAR racing cars, not legal for road use, and there are no 4 wheel drive Fusions as there are no models featuring diff locks or low-range transmission options." + }, + { + "question": "How to unlock Ford Fusion without a key?", + "answer": "If you have lost your keys, unfortunately you are stuck waiting for a locksmith as it is next to impossible to break into a car and hotwire it like they do in the movies.However, if the battery in your Ford Fusion's key fob dies, there is a neat trick to get into your car and drive away without having to spend the King's ransom on a locksmith or a tow-truck. First, flip the smart key over and look for the small button on the back of the key. Pop it out, then remove the small metal key inside. Looking under the driver's door-handle there is a small hole you can insert the key into, then twist and pull off the plastic housing on the end of the door handle. This shows the manual key barrel to open the car.Put the key in, turn the key and open the door. Then, pull the small tab on the rubber liner in the cupholder, and remove that liner. Place the key face up in the indent in the bottom of the rear cupholder, with the unlock button facing forward. You can now start your car like normal." + }, + { + "question": "Holden Cruze 2012: Transmission jolting", + "answer": "If it is the well-known transmission issue then you could have a claim against Holden to repair or replace it, but if it isn’t you have no claim. You need to establish what the problem is, and you can then contact Holden, but until you actually know what the problem is you are in limbo." + }, + { + "question": "Holden Captiva 2010: Alternator replacement", + "answer": "The cost including a new alternator should be $1000 to $1200." + }, + { + "question": "Holden Captiva 2010: Alternator replacement", + "answer": "The cost including a new alternator should be $1000 to $1200." + }, + { + "question": "Isuzu MU-X 2014: Service light and Vacuum Switching Valve availability", + "answer": "I wouldn’t go on a trip without fixing the issue. I'm surprised to hear that there is no stock in Australia, but I would reach out to Isuzu Ute Australia head office if you've only tried dealers so far.UPDATE 12/2/19: Greg advises that this part was replaced under warranty shortly after this response was published." + }, + { + "question": "How many km's does a Ford Fusion last?", + "answer": "This question is entirely dependent on how you drive. If your friends refer to your driving style as \"Miss Daisy\" rather than \"Lewis Hamilton\", and you get your car serviced regularly, then there's no reason a Ford Fusion shouldn't last at least a decade before needing major maintenance work.However, if you prefer to model your driving style on a mix of New York cabbie or teenage Grand Theft Auto-player, then you'll probably end up visiting your service department quite a lot to fix broken parts." + }, + { + "question": "Is the Ford Fusion a good car and are they reliable?", + "answer": "Properly maintained with regular servicing, and driven sympathetically, there is no reason a Ford Fusion won't be a picture of reliability.Ford's announcement they're moving away from building sedans like the Fusion caused a huge revolt from Americans and even Ford dealers, which tells me there is a very large fanbase for the Fusion, which has been something of a hit for Ford since it was introduced in 2006." + }, + { + "question": "Mercedes-Benz S-Class 2006: Bluetooth", + "answer": "No, it doesn’t." + }, + { + "question": "Toyota Supra 1989: How much are they worth?", + "answer": "The quoted average retail price is $4000-$6000, but the car you are talking about would attract a premium due to its low kays and condition, so you could easily double that." + }, + { + "question": "How to change battery in Ford Fusion key?", + "answer": "Turn the smart key upside down, then depress the notch near the top of the key and pull the back half off.Remove the manual key from the holder, then prise the middle section of the smart key loose and the battery is underneath. To program a Ford Fusion smart key you need to close all the car doors, then open the driver's door, and press unlock on the driver's side door. Turn the ignition from OFF to RUN eight times in a row, finishing the 8th time on RUN. You need to do this step within 10 seconds of pressing unlock on the driver's door, and need to cycle the key within 10 seconds each time. When you have correctly entered programming mode the door locks will begin to lock and unlock as part of that cycle. Within 10 seconds of entering program mode, press any key on the smart key to be programmed.Turn the key to OFF, the door locks will activate again to signal the end of programming." + }, + { + "question": "How to make a Ford Fusion faster?", + "answer": "The first step to getting a fast Fusion is to buy the Sport version, as the 242kW turbocharged V6 engine and great handling means the performance model actually lives up to its name.If that doesn't whet your appetite then unfortunately your only other real option is to grab one of the NASCAR racing Fusions being discarded ahead of the 2019 season as Ford moves the stock car racing teams across to the Mustang" + }, + { + "question": "Mercedes-Benz Sprinter 2004: How high should the temp gauge go?", + "answer": "Normally it should be about halfway on the scale, but it could go higher than that and not be a problem as long as it doesn’t get close to the top mark." + }, + { + "question": "Mini Cooper 2018: Automatic shuddering", + "answer": "You should use the park brake when leaving the car parked, and always engage the gear before releasing the brake to drive away. If it continues to shudder after doing this, have the gearbox checked, it could a problem with the clutches, or the hill-hold might need adjusting, or it might be fixed by a transmission oil change." + }, + { + "question": "Volvo XC60 2017: Exccessive brake pad wear", + "answer": "That is excessive. Try an independent mechanic or brake service outlet and you should be able to have it done for much less." + }, + { + "question": "How to change battery in Ford Edge key", + "answer": "To change the Ford Edge key battery, push the button on the smart key and remove the manual key. Then, using a flat-head screwdriver, prise the two halves of the battery apart by twisting the screwdriver in the end of the smart key where the manual key was removed from. Once the key is apart, replace the battery with a fresh #CR2450 battery and clip the key back together." + }, + { + "question": "Mercedes-Benz M-Class 2014: Smoking", + "answer": "If it is a diesel I would have the particulate filter checked, it might require regenerating." + }, + { + "question": "Where is the Ford Fusion made and when was the first one built?", + "answer": "The American mid-sized Ford Fusion sedan was introduced for the 2006 model year, with production started on 1 August, 2005 in Sonora, Mexico. The second-generation model, built on Ford's CD4-platform, is still built in Sonora, Mexico and - until 2016 - was also built in Flat Rock, Michigan, USA." + }, + { + "question": "Which Ford Fusion is the best?", + "answer": "Debuting at the 2018 New York Auto Show, Ford released details of the 2019-spec Fusion models. The pick of these are the Titanium (replacing the formerly top-of-the-range Platinum) or the V6 Sport model for those wanting some pep." + }, + { + "question": "Is the Ford Edge all wheel drive or 4 wheel drive?", + "answer": "The Ford Edge (sold in Australia and New Zealand as the Endura) is available in both front wheel drive and all wheel drive. With no low range or locking hub options the mid-size SUV is not considered to have 4WD even though the all wheel drive system turns all four wheels." + }, + { + "question": "Nissan Pulsar 2001: Check engine light", + "answer": "It could be a fault with the computer, but I would have it investigated rather write it off as a computer glitch. You could have a problem with the cooling system, so I would have a mechanic investigate it." + }, + { + "question": "Ford Focus 2008: Broken window regulator", + "answer": "Have the dealer give you the part number and name of the part required and see if you get it Ford in England or Germany, or even an independent parts supplier." + }, + { + "question": "What does a Ford Edge weigh?", + "answer": "Front wheel drive models are rated at 1774kg, while all wheel drive models are rated at 1840kg." + }, + { + "question": "How to unlock a Ford Edge without a key?", + "answer": "If you need to unlock a modern car like a Ford Edge (Endura) without a key then I hope you got good grades at Hogwarts as magic spells are the only way you'll succeed in getting into your car. However, before you grab a brick and injure yourself trying to break in, there are better alternatives (providing it isn't an emergency). Top of the bunch is to ring a qualified locksmith to come out and open the car for you for a fee. While Hollywood makes it look simple to enter a car without a key the old days of picking locks and hotwiring the ignition is pure fantasy as electronic immobilisers and modern lock designs are not simple things to beat. If a locksmith can't help you, you can have the vehicle towed to your local dealership to have it opened by them." + }, + { + "question": "How to unlock a Ford Edge without a key?", + "answer": "If you need to unlock a modern car like a Ford Edge (Endura) without a key then I hope you got good grades at Hogwarts as magic spells are the only way you'll succeed in getting into your car. However, before you grab a brick and injure yourself trying to break in, there are better alternatives (providing it isn't an emergency). Top of the bunch is to ring a qualified locksmith to come out and open the car for you for a fee. While Hollywood makes it look simple to enter a car without a key the old days of picking locks and hotwiring the ignition is pure fantasy as electronic immobilisers and modern lock designs are not simple things to beat. If a locksmith can't help you, you can have the vehicle towed to your local dealership to have it opened by them." + }, + { + "question": "Ford Territory 2014: Transmission keeps changing gear", + "answer": "It could be the lock-up convertor locking and unlocking if you are driving at the point of lock-up. Try changing your speed up or down and see if that affects it." + }, + { + "question": "What can a Ford Edge tow & can it pull a boat trailer?", + "answer": "The Ford Edge (Endura in Australia and NZ) is rated to tow up to 2000kg of braked trailer, with an impressive 200kg of towball down-weight. This means the Ford Edge towing capacity is high enough to tow a small boat with ease." + }, + { + "question": "When is the new Ford Edge coming out?", + "answer": "Ford released an updated Edge (Endura) model at the New York Auto Show last year, ready for the 2019 model year, so the next update or new model is thought to be at least three years away." + }, + { + "question": "Holden Cruze: Are the manual transmissions any good?", + "answer": "The 1.8-litre manual is a solid, generally reliable car compared to the automatic, which is know to be troublesome. Obviously, it doesn't have a turbo, which can also be troublesome." + }, + { + "question": "How long is a Ford Edge?", + "answer": "The five-seat Ford Edge (Endura in Australia and New Zealand) is 4779mm long, while the seven-seat model is 4878mm long." + }, + { + "question": "Holden Rodeo 2006: What does upgrade mean?", + "answer": "There was a mid-model update released on the Rodeo late in 2005. It’s probably relating to that." + }, + { + "question": "Is the Ford Edge a good and reliable car?", + "answer": "Stacked with features and with good looks the Ford Edge (Endura in Australia and New Zealand) is a stylish, well-appointed mid-size SUV. The 2019 model update was only launched several months ago so there hasn't been enough time for reliability problems to pop up, but any car should be treated with mechanical sympathy and serviced on-time to ensure longevity." + }, + { + "question": "Nissan Navara 2005: Oil change", + "answer": "You need to get the air out of the system by pressing the priming valve, which is a big button on top of the fuel filter housing. You’ll have to do it up to 50 times or so, slowly, once every two seconds. If it doesn’t start then, prime it again." + }, + { + "question": "Ford F-250 2001: How do I know the airbag will work?", + "answer": "You had to replace the airbags in some older vehicles built before the mid-1990s, but the airbags in vehicles later than that last the lifetime of the vehicle. There’s no real way of testing them to know they will work when needed." + }, + { + "question": "Volkswagen Golf 2010: What's a good replacement car?", + "answer": "The Mazda3 and Holden Astra are both good alternative choices, but you could also consider a Toyota Corolla or Kia Rio or Cerato." + }, + { + "question": "Ford Ranger 2012: Fitting bucket seats", + "answer": "If you have a bench seat, then you would need to change to buckets to fir a console, but if you have two individual seats you should be able to fit a console without changing the seats." + }, + { + "question": "MG F 1998: Fitting A/C", + "answer": "Air conditioning was a $2000 option on the MGF, but that was when new. I wouldn’t expect it to add that to the value of a used example now. Try and negotiate the asking price of the car down." + }, + { + "question": "Fiat 500 2013: Water in cabin", + "answer": "Most likely it is coming from the windscreen area, so make sure the drains are clean and flowing freely.Dry the floor and carpets out, and then have someone hose the windscreen down while you watch from inside to spot any water coming in. It could be the windscreen seal is leaking. Perhaps you have had a windscreen replaced?" + }, + { + "question": "Dealer damaged my car", + "answer": "Yes, I think the dealer is doing the appropriate thing. It’s not unusual for a whole door to be replaced; it’s easier and quicker to do that than repair the door panel. For you the end result is almost certainly better doing it that way. There’s no reason or justification to replace the car." + }, + { + "question": "Hyundai Santa Fe 2012: Steering problems", + "answer": "I’m gobsmacked by the dealer’s advice to take it somewhere else. I’m sure Hyundai would be happy to hear that.The noise is not normal, something is binding up, I would suggest possibly in the steering column, or a joint in the lower steering shaft. Unfortunately these things can be hard to trace, and sometimes it found by trial and error." + }, + { + "question": "Hyundai Sonata 2015: Reversing camera out of alignment", + "answer": "Something apparently changed when they replaced the head unit. Was the replacement the same as the old one? I don’t doubt the claim that the camera itself can’t be adjusted, but something has changed and what that is needs to be established so it can be fixed. Take it back to the dealer and ask them to have another look and find a solution.Sometimes dealers don’t go the extra mile to fix a problem, they can be more focussed on getting the car out the door." + }, + { + "question": "Great Wall X200 2012: Slow accelerator reaction", + "answer": "It’s appears not to be selecting first gear. It could be a number of things in the transmission. It may be that it just needs servicing. Take it to an automatic transmission specialist." + }, + { + "question": "Mercedes-Benz 230 1990: Won't accelerate beyond 70 km/h", + "answer": "It's probably in limp-home mode, which means the car's computer has detected something amiss and will only allow the car to run to get you home or to a mechanic. Have a mechanic do a diagnostic check on it, which should show up the cause of the problem." + }, + { + "question": "Subaru Forester 2013: Is it using too much oil?", + "answer": "All engines use oil, some use more than others, and you are expected to top them up if the level drops to the low mark. There is no rule that says a car will get from one service to the next without adding some oil, and with the extended service intervals in play today it's more likely that you will have to add oil at some point before reaching the next service. Subaru tells you it's ok, I would accept their advice." + }, + { + "question": "Mazda 3 2014: Display screen, speedo and radio not working", + "answer": "The fact that everything comes on when you stop and restart, albeit briefly, suggests that it could be a problem with the car's computer." + }, + { + "question": "Great Wall V200 2011: Turbo problems", + "answer": "You appear to have covered all the bases, so I would suggest you have it checked by another mechanic." + }, + { + "question": "Subaru Impreza 2017: Window suddenly shattered", + "answer": "If you've got dash cam footage that conclusively shows the breakage wasn't caused by some external impact I would say, yes, pursue it. But if there weren't conclusive proof that it wasn't caused by an object impacting the glass I wouldn't go any further." + }, + { + "question": "Nissan Tiida 2012: Engine light coming on after transmission problems.", + "answer": "Take it to a mechanic to have it checked. It's most likely to be related to the cars' electronics." + }, + { + "question": "Volkswagen Polo 2015: Is it safe to buy?", + "answer": "You're pretty safe with the 2015 model; the years to avoid are really around 2010/11." + }, + { + "question": "Hyundai Tucson 2010: Why does the engine stop suddenly?", + "answer": "It's likely to be the computer detecting something wrong and shutting the engine down. Does it come back to life if you turn the key off and then try to restart? If so it's most probably the computer." + }, + { + "question": "Hyundai ix35 2013: Why is the radio dropping out?", + "answer": "It's probably the Hyundai radio playing up. It could be the antenna. Have a radio specialist check it for you." + }, + { + "question": "Holden Commodore 2004: Why won't it start properly?", + "answer": "I suspect it's not actually firing when you first start it, and it's the computer shutting it down when you try again. It could be that when you take the key out and go through your locking and unlocking procedure you are in effect rebooting the computer. It could be a problem with the computer." + }, + { + "question": "Holden Astra 2008: Faulty inhibitor switch for the gearbox", + "answer": "A ticking noise is often a sign of a problem with the starter solenoid. If it were the neutral start/safety switch, you wouldn't hear anything because there would no power getting to the starter." + }, + { + "question": "Holden Astra: Unhappy with dealer process", + "answer": "I can understand your anger at receiving such a rude response, and your desire to register it with Holden. It's best done through direct contact with the company, and the Holden Customer Care (1800 46 465 336) is the best place to start. Being Christmas it might take a little longer for them to respond." + }, + { + "question": "Ford Fairmont 1997: What oil should I use?", + "answer": "It has to be an automatic transmission fluid. Your local auto parts and accessories shop would be able to offer you a choice of suitable fluids, but one you could use is Castrol Transmax TQ 95." + }, + { + "question": "Holden Commodore 2008: Does it have Bluetooth?", + "answer": "Yes, it does." + }, + { + "question": "Is the Ford C-Max front wheel drive?", + "answer": "The petrol and hybrid second-generation Ford C Max models are all front wheel drive." + }, + { + "question": "How long is a Ford C-Max?", + "answer": "The second-generation Ford C-Max is 4380mm long." + }, + { + "question": "Kia Rio 2017: Jerky gear change", + "answer": "It needs investigation, and because it is still under warranty I would urge you take it to a Kia dealer. It could be that the fluid needs to be changed, although it shouldn’t at such low kilometres, so perhaps it’s something to do with the driveline computer." + }, + { + "question": "Is the Dodge Nitro rear wheel drive or 4 wheel drive?", + "answer": "The Dodge Nitro compact SUV was available in both rear wheel drive and 4 wheel drive. Most Dodge Nitro models sold in Australia were 4x4s." + }, + { + "question": "Ford Courier 2003: Runs rough", + "answer": "It could be the computer. It would seem that it’s not getting enough enrichment to sustain running during the warm-up phase." + }, + { + "question": "How to unlock a Dodge Nitro without a key?", + "answer": "If you've locked your keys in your car, or lost them all together, then you are going to need to get a little creative to get back into your car. In the old days you could probably have used a ruler and some wire to pop the door lock on your car, then hotwired it and driven it away. However, vehicles built in the last 40 years (like the Dodge Nitro SUV) aren't so simple and require the professional help of a locksmith to get into. A locksmith will be able to open your car door, though if you have lost your keys completely you may still need to have the car taken to your mechanic to have the locks replaced and the new keys coded to the car's computer." + }, + { + "question": "Renault Clio 2016: Dealership can't fix my car", + "answer": "Renault has a clear responsibility to fix the problem, and has been trying to fix it, but so far hasn’t been able to. Request a meeting with your dealer’s service manager and go through the history of the problem and have them tell you what they will do to fix it. It’s sounds like they need the assistance of a technical expert from Renault head office. You need to get an agreement that the problem will be fixed, or Renault will come to the party with a satisfactory settlement. You could also go to the ACCC, or the state consumer department for assistance and advice." + }, + { + "question": "Is the Dodge Caravan front wheel drive, all wheel drive or 4 wheel drive?", + "answer": "Since its introduction in 1983 the Dodge Caravan and Grand Caravan run on a front wheel drive platform. While there was an all wheel drive model previously, there are currently no all wheel drive or 4 wheel drive models produced." + }, + { + "question": "Hyundai Accent 2016: Is a used Hyundai better than a new Suzuki?", + "answer": "Both are good cars and should give you reliable motoring for many years to come. The servicing costs are similar. The Hyundai is only three years old and has only done minimal kilometres, so should by in near-new condition if it has been looked after and well serviced. Against that the Baleno is new and has a five-year warranty.There is no reason to think that you would need to change either car within the period you mention." + }, + { + "question": "How to unlock a Dodge Caravan without a key?", + "answer": "Losing or locking your keys in your car is a frustrating experience which can take plenty of time and money to fix. Modern cars like the Dodge Caravan minivan are difficult to break into without smashing the window, which is dangerous as glass can cut you as it breaks and then takes a lot to clean up. While Hollywood makes it look easy to pick a car's lock and then hotwire it to drive off, the reality is modern vehicle security is complex. You should call a mobile locksmith straight away and get them to come and let you into the vehicle." + }, + { + "question": "Toyota HiAce 2003: Which variant is the best?", + "answer": "There’s no real difference in reliability or maintenance, but the SBV is more comfortable and feels a little safer with a little more sheetmetal ahead of you. I would prefer to be driving the SBV. It’s value would be $6000-$8000." + }, + { + "question": "Can a Dodge Caravan tow a boat and what is its towing capacity?", + "answer": "Dodge's Caravan mini-van is rated to tow up to 1600kg of braked trailer, which would tow a mid-sized boat fairly well. However, an all-wheel-drive or 4x4 vehicle would be better suited to pulling a boat up a slippery boat-ramp instead of the front-driven Caravan." + }, + { + "question": "Ford Ranger: Clunky transmission", + "answer": "Before you worry about what might happen in the future the problem needs to be fixed now. I suspect the problem is not the computer, but within the transmission. Have an auto transmission mechanic check it." + }, + { + "question": "How reliable are Dodge Caravans and would you classify them as a good car?", + "answer": "Chrysler products suffer from a reputation for having hit-or-miss reliability, being that some cars are fault-free gems while others are nightmares of continual issues. Dodge vehicles are no longer sold new in Australia, so I'd suggest looking to options from Kia or Toyota, as well as the Chrysler Grand Voyager if you're desperate for an American van." + }, + { + "question": "Mercedes-Benz C200 2002: How much is a service?", + "answer": "Is it a minor service? Perhaps it’s a major one? The cost depends on what needs to be done. The best thing to do is to ring around and check a number of service places, from main retails outlets like Kmart, Repco, Ultra-Tune etc., and some specialist Mercedes-Benz mechanics. That would you a good guide." + }, + { + "question": "Is the Audi TT front wheel drive, rear wheel drive or AWD?", + "answer": "Audi has made TT models in both front wheel drive and all wheel drive in the model's history. Apart from some racing cars there haven't been any rear wheel drive models. The 4 wheel drive models are available with petrol engines, while the diesel models are front wheel drive only." + }, + { + "question": "Volkswagen Golf: Is it a good first car?", + "answer": "Generally they’re a good driving car, solidly built, safe, and reliable. The one issue to be aware of affects the DSG automatic transmission. Before buying one carefully test drive it and observe for any hesitation when shifting, or surging when driving or accelerating.Safer options are cars like the Mazda3 and Toyota Corolla." + }, + { + "question": "How to remove an Audi TT radio?", + "answer": "Position four stereo removal tools on the top and bottom corners of the radio, running horizontally rather than vertically. Gently pull outwards on the tools and the radio should slide forward. Release the tools from the locked-in position by depressing the area the tool has locked into, then slide the unit further forward and you can then unplug the radio and the airbag warning light." + }, + { + "question": "What's a good second-hand car for $10,000?", + "answer": "Your budget will limit you to an older model, around 2008/2009, which will have higher kilometres, and be less safe and less reliable than a later model.It’s hard to go past a Toyota HiLux, but try to find one that hasn’t been beaten up by a tradie, or used extensively in the bush or off-road." + }, + { + "question": "Mercedes-Benz GLA 200: Oil leak", + "answer": "The warranty expired a year ago now, and had expired when you approached Mercedes about it last April. Talk to Mercedes and try to enlist their help, but I doubt you will have any success." + }, + { + "question": "Holden Commodore 2014: Will it appreciate in value?", + "answer": "You’ll be waiting quite a number of years for the value to climb to any degree, so if you’re selling it it’s probably best to get out of it now. But if you like it why not keep it and enjoy it? But if you do, keep it for those special days and don’t drive it daily.Remember though, you have to keep it in pristine condition and well maintained, so don’t park it and forget about it." + }, + { + "question": "Nissan Murano 2010: Possible transmission problems", + "answer": "I can’t say for sure what has gone wrong with the car, a mechanic would need to assess it firsthand to be able to tell you that. But the transmission is a CVT, which can be troublesome, but it might be as simple as changing the oil, or it might be that it needs to be replaced.I wouldn’t be buying a Murano that’s done a lot of kilometres without having the transmission assessed by an expert mechanic." + }, + { + "question": "Holden Commodore 1990: How much is it worth?", + "answer": "The VN Group A was a special run of Commodores to homologate the car for racing. They’re now collectable and worth $37,000-$45,000 depending on condition, kilometres etc." + }, + { + "question": "Ford Fiesta 2011: Broken transmission", + "answer": "It’s only the dual-clutch transmission that’s affected, and Fiestas also had the problem. I’m guessing you bought the car secondhand, which is probably why you got no response from Ford. Contact the ACCC (1300 302 502) for advice." + }, + { + "question": "Nissan Murano: What's a good replacement car?", + "answer": "Electric vehicles will be more mainstream in 2-3 years time, but they won’t be anything like mainstream in that time. Getting the purchase price down is the key to electric vehicles becoming more popular. In your timeframe I would be still be thinking about a small petrol-engined vehicle, with a view to going electric the next time you change cars." + }, + { + "question": "Kia Optima 2018: Where can I get turbo emblems?", + "answer": "Try eBay, or perhaps a Kia dealer in America, or if you have a friend in America you could have them buy them for you and ship them out." + }, + { + "question": "Citroen C4: Can I use E10?", + "answer": "You can use 91-octane unleaded petrol, but to get the best performance and lowest fuel consumption it’s recommended that you use 95-octane Premium unleaded." + }, + { + "question": "Volvo XC90 2008: Is more than 200,000km a worry?", + "answer": "You’re right to be concerned about buying a car with a high mileage.While it’s tempting to buy a car that was once out of our financial reach now that the price has down to a point you can afford it you have to think about the future rather than the now. How long do you plan to keep it, and how many kays will it do while you own it. If you plan to keep it three years it will have close to 300,000 km when you want to sell it. You have to ask yourself if you can afford to have it repaired if something goes wrong. Volvos are no better or worse than other European cars, but like all European brands they tend to be more expensive to repair when they break down. Buying secondhand is not like buying new when all the cars are the same. All secondhand cars are different, they’ve been driven by different people, they’ve been subjected to different climates and road conditions, they’ve been serviced at varying frequencies by different service mechanics, some factory trained, some backyarders, some have done more kilometres than others, etc., etc.The best advice is to buy the best car, with the lowest odometer reading, with the best service history, that’s been owned by the fussiest owner." + }, + { + "question": "Ford Ranger 2012: How much is it?", + "answer": "On average a 2012/13 Wildtrak is worth $27,000-$30,000 and would have 80,000-120,000 km on the clock. For that you would expect it to be in good condition and well serviced. Yours fits into that window, but of course has an extensive array of extras that would add to its appeal, and its value. I would suggest you add up the cost of each of those extras and add about 50 per cent of that value to your asking price." + }, + { + "question": "Where is the Ford Edge made and how many have been sold?", + "answer": "The current model, second-generation Ford Edge (or Endura in Australia and New Zealand) is built in Europe and the USA. More than 1.5 million Edge models have been sold since 2006." + }, + { + "question": "Which Ford Edge is the best?", + "answer": "Always buy the highest specification model you can in your budget. This will help retain resale value and increase enjoyment of the car." + }, + { + "question": "How to change battery in Ford C-Max key?", + "answer": "Press the narrow end of the key together at the grooved section, lifting the middle back panel up, which you can then lightly pry away using a flat-head screwdriver. Lift out the metal key, then place your flat-head screwdriver under the opening in the back of the key, at the narrow top end of the key fob. Twist the screwdriver and the key will separate in two, revealing the battery to be swapped out." + }, + { + "question": "Is the Ford C-Max a good car?", + "answer": "Ford's mid-size C-Max isn't a terrible car, just like Ford's Focus, but there are more luxurious and more sporting vehicles. All in all, it is a great middle-of-the-road vehicle for people needing reliable transport." + }, + { + "question": "Where is the Ford C-Max made?", + "answer": "Ford's C-Max (and Focus) is built in Spain, Mexico, the USA and Germany." + }, + { + "question": "How much can a Dodge Nitro tow?", + "answer": "The Dodge Nitro can tow up to 2270kg of braked trailer, or 750kg of unbraked trailer." + }, + { + "question": "Are Dodge Nitros good and reliable cars?", + "answer": "In short, no. They have a horrible history for sub-par engineering that ends up causing huge reliability issues.There are dozens of other 4WDs you can buy that are much better." + }, + { + "question": "How to remove a Dodge Nitro door panel?", + "answer": "Pop off the door handle cover and remove the window switch panel with a plastic trim removal tool. Undo the window switches, then pop off the circular cover in the door pull pocket and remove the T20 Torx bit inside. There is another T20 Torx bit in the bottom corner of the door panel behind another circular plastic cover. The panel can then be lifted up, and off the door." + }, + { + "question": "How long is a Dodge caravan?", + "answer": "The longest Dodge Caravan (or Chrysler Voyager in Australia) is 5072mm while the shortest is 5070mm." + }, + { + "question": "How to change battery in Dodge caravan key?", + "answer": "The best way how to program a Dodge Caravan key fob is to insert the key to the ignition and turn it to \"run\" (when red lights are illuminated). Hold down the unlock button on the auto ignition key, while pressing the panic button on the remote. Hold them both for five seconds, then release both at the same time. Your key is now programmed." + }, + { + "question": "Where are Dodge caravans made and how many have been sold?", + "answer": "Dodge's Caravan minivan has been built in Windsor, Ontario (Canada) since its introduction in 1983. Before 2010 they were also built in Fenton, Missouri at the St Louis plant, though this has been discontinued. Additionally, there have been two plants in China and one in Chile building Caravans. More than 11,000,000 Caravans have been sold since 1983!" + }, + { + "question": "Is the BMW 335i reliable and a good car?", + "answer": "With a turbocharged twin-cam six-cylinder, yes the BMW 335i is a great car! The key is to drive the car with an amount of mechanical sympathy, and get it serviced on the dot so it stays a picture of reliability. These are complex luxury cars so don't go in thinking you'll never spend a dollar on it, but they're well-made fast and fun cars." + }, + { + "question": "Are Audi TT parts expensive?", + "answer": "If you only take your Audi to the dealer, you will pay a lot more than going to a good independent Audi or German car specialist. The parts for Audis are generally more expensive than for a garden variety Korean, Australian or Japanese car, but the level of engineering is also arguably much higher on an Audi than those other cars." + }, + { + "question": "When is the new Audi TT coming out?", + "answer": "Introduced in 2014 the current, third-generation Audi TT is built on Volkswagen's MQB platform. The previous two generations have run for eight years so there should still be another three years at least before the fourth-generation Audi TT hits the showrooms." + }, + { + "question": "How to program Audi TT key fob?", + "answer": "Audi keys are fairly simple. Start by pressing and holding the unlock button on the remote, then hold the unlock button, and insert the key into the ignition. Turn the ignition to the on position while holding the unlock button down for approximately two seconds. They key should now be programmed." + }, + { + "question": "What's a good car for a mid-life crisis?", + "answer": "There’s clearly no point in talking sense to you, your head is in a complete muddle. You want a fix for your mid-life crisis, yet you talk about resale value, warranty, fixed-price servicing and boring stuff like that. You need to think about what it is you want from your “sporty-ish” car, do you want a performance car that will be thrilling to drive, or are you a park-and-poser and just want to look good when you stop at the café for a latte. The VW Golf GTi is a thrill-a-minute hot hatch; you like the i30N, and both would be good buys. Buy the Lux if you decide on the i30N. You could also think about a BMW M3, or an older Porsche Boxster. I wouldn’t suggest a Commodore SS or a Falcon XR6T ute, they’re a bit boring." + }, + { + "question": "Ford Ranger 2013: Clutch upgrade", + "answer": "Is the clutch you fitted a dual-mass one, if it is I would suggest you fit a solid clutch. Before doing that I would suggest you call Clutch Industries (1300 369 787) and ask for their advice." + }, + { + "question": "Putting in the wrong fuel", + "answer": "You shouldn’t run diesel in a car made to run on petrol, and it seems that’s what you have done. You have to drain the fuel, flush the fuel system, refill it with petrol and hope that that’s enough to fix it. You might have to replace other parts of the fuel system, like fuel injectors, fuel pump etc." + }, + { + "question": "Subaru Forester: Should I get a turbo?", + "answer": "There are three petrol engines in the current Forester range, beginning with the 2.0-litre non-turbo engine, which boasts 110 kW, will accelerate from 0-100 km/h in 10.6 seconds and has a top speed of 190 km//h. Step up to the 2.5-litre engine, also a non-turbo, and it has 126 kW, will accelerate to 100 km/h in 9.9s, and has a top speed of 196 km/h. The top performer is the 2.0-litre turbo model with 177 kW, an acceleration time of 7.5s, and a top speed of 210 km/h. So, yes you are missing out on some serious performance if you choose not to buy the turbo. When buying a used Forester look for an engine that consumes more oil than normal, and check for signs of use off-road." + }, + { + "question": "Skoda Superb: Cruise control failure", + "answer": "It hasn’t been hit, which would be obvious to an experienced eye, and there haven’t been any repairs done to it, so how does Skoda explain that. Your options are to continue pursuing Skoda to repair your car for free, enlist the help of your state consumer affairs people in the hope they might be able to assist you, or pay for it yourself and move on." + }, + { + "question": "Holden Commodore 1991: SS Group A, is it worth it?", + "answer": "HSV produced 500 SS Group A versions of the Commodore in 1991 to homologate it for racing, i.e., Bathurst. It sounds like one of those, maybe built after the introduction of the VP in September 1991." + }, + { + "question": "Nissan X-Trail vs Subaru Forester: Which is better?", + "answer": "The Nissan’s price is on the money for a private sale, although the mileage is at the top end of the range. The Subaru’s price is above the top end of the quoted value for the model, which is probably due to its very low odo reading. Generally, the one with the lower odo would be the one to go for, but when it’s double the price of the other you really have to want it to hand over the extra cash.Here and now the X-Trail would be the better value." + }, + { + "question": "Seeling a car without a RWC", + "answer": "You can sell it without a RWC; the buyer will have to get one before it can be registered in their name. When you sell it send the forms to Vicroads to inform them that it has been sold.You haven’t told us anything about the car, like the model and the year, so we can’t give you a value." + }, + { + "question": "Kia Sportage: Accessories not available", + "answer": "You can call Kia’s customer assistance service on 1800 600 010, but I suspect you won’t get the satisfaction you’re looking for. I believe you’ll find that the accessories you are waiting for are aftermarket items fitted by the dealer, and not from Kia." + }, + { + "question": "Mazda6 2008: How much is it worth?", + "answer": "Without seeing the car it’s hard to assess its condition, but as a rough guide I would put its vale at $4000 to $6500." + }, + { + "question": "Mitsubishi Mirage 2014: Can my LS be fitted so it can tow?", + "answer": "Mitsubishi doesn't provide a towing rating for the Mirage, so it's not recommended that you tow with it. If you do choose the tow with it you should check with your insurance company, as you might be in breach of the conditions of your policy." + }, + { + "question": "Ford Territory 2004: Electrics not working", + "answer": "Check the fuses and the connections to the fuse box." + }, + { + "question": "Holden Captiva 2007: Broken temp gauge", + "answer": "The computer is getting a message that the engine is overheating. You have replaced the temperature sensor, so check the connections, and the wiring looking for a wire that might have shorted out." + }, + { + "question": "Mazda 3 2007: Why is the temperate dropping suddenly?", + "answer": "The engine is most likely overheating, even though the gauge is at zero. Check the coolant level, and for leaks from the radiator or hoses. It could also be a blown head gasket. The bottom line is it needs investigation by a mechanic." + }, + { + "question": "Mercedes-Benz 450 SE 1976: How much does it cost?", + "answer": "Somewhere in the region of $3000-$5000 depending on the condition." + }, + { + "question": "Great Wall X200 2012: What oil and filter does it use?", + "answer": "You can use a 0W-40 A3/B4 or a 15W-40 dedicated diesel oil, and a Ryco filter. A local auto retailer should be able to help." + }, + { + "question": "Peugeot RCZ: Any problems?", + "answer": "Check all the electrics to make sure everything is working, check for a service record, as turbos can be troublesome if servicing has been skipped, and timing chain wear can be an issue as high kays." + }, + { + "question": "BMW 5-Series 2006: Where is the oil tank located?", + "answer": "Oil is added through the cap on the rocker cover on top of the engine, fuel is added through the filler cap on the right rear quarter panel. If in doubt check the owner's manual." + }, + { + "question": "Toyota Aurion: What car is more comfortable?", + "answer": "It's hard to recommend a car that would suit you without knowing more about what you want to do with it, but I would suggest you avoid sporty models, low-profile tyres, and consider an SUV such as a Mitsubishi ASX, Nissan Qashqai, or Renault Captur." + }, + { + "question": "Nissan X-Trail 2016: Can it handle long distance driving?", + "answer": "It will handle it with ease, there's nothing that should concern about such a trip in the X-Trail, but before you leave check the oil, coolant, and tyres." + }, + { + "question": "Volkswagen Golf: Will the GTE come to Australia?", + "answer": "Despite VW's plan to include the Golf GTE in its line-up, the variant is no longer available. The company anticipates that rather than introduce a PHEV, it will go directly to EVs in Australia. But it's possible that its sister brand, Skoda will get the eventual production version of the Vision RS PHEV that was shown here a while ago. We're told that wouldn't be before 2021." + }, + { + "question": "Is the Chevrolet Equinox 4 wheel drive?", + "answer": "The Chevrolet Equinox, also known as the Holden Equinox in Australasia, is built on General Motors' D2XX compact front-wheel-drive and crossover SUV platform. This means the Equinox is primarily a front-wheel-drive model though a part-time all-wheel-drive model is available. There are no 4WD Equinox models with low-range or lockable hubs." + }, + { + "question": "How long is a Chevrolet Equinox?", + "answer": "The third-generation Equinox is 4652mm (183.1in)." + }, + { + "question": "Ford Territory 2012: Transmission failure", + "answer": "All of the things you mention are common problems with the Territory, and the failure of the transmission at 120,000 km is a major one. Having to spend such a large amount of money to repair a car that has only done relatively few kilometres is unacceptable, so I would urge you to persist in trying to get Ford come to the party to cover at least part of the cost of repairs.Having replaced the transmission it’s perhaps best to keep the car, particularly as it’s been a good one to date, but if you were concerned about the possibility of future costly repairs it would be best to get out of it." + }, + { + "question": "Ford Territory 2012: Transmission failure", + "answer": "All of the things you mention are common problems with the Territory, and the failure of the transmission at 120,000 km is a major one. Having to spend such a large amount of money to repair a car that has only done relatively few kilometres is unacceptable, so I would urge you to persist in trying to get Ford come to the party to cover at least part of the cost of repairs.Having replaced the transmission it’s perhaps best to keep the car, particularly as it’s been a good one to date, but if you were concerned about the possibility of future costly repairs it would be best to get out of it." + }, + { + "question": "Is the BMW 320i front wheel drive or all wheel drive?", + "answer": "BMW's 3-series models are all rear-wheel drive, with the exception of the X-drive all-wheel-drive model. There are no front-wheel drive BMW 320i models." + }, + { + "question": "I missed my car's service", + "answer": "If you missed the recommended service interval by 15,000 km – that’s like missing a whole service – then I don’t think you have any grounds on which to make a claim. The only thing you can do is to repair the engine." + }, + { + "question": "How to change Audi TT headlight bulb?", + "answer": "For Mk2 models use the long Torx-bit and screwdrivers found in the toolkit supplied with the car. The main globes are H7 items and to change them start by opening the bonnet, then pop out the plastic trim that sits between the headlight and the grille by gently pulling it forward. Remove the Torx-headed bolt on the radiator support panel, then remove the two Torx-headed bolts fastening the headlight to the car, hidden at each end of the headlight. The headlight unit slides forward and the globes can be changed from underneath the headlight unit." + }, + { + "question": "Mazda 3 2006: Sunroof", + "answer": "I don’t believe it did." + }, + { + "question": "Is the Audi TT a good and reliable car?", + "answer": "Made with high-quality components, and based on sturdy, reliable Volkswagen platforms the Audi TT has been a stylish, chic two-door coupe and roadster for two decades. Sitting in a premium market position above entry level offerings like Mazda's MX-5 they're a quality drive. So long as they're driven sympathetically and serviced on the dot then they should be perfectly reliable." + }, + { + "question": "Nissan X-Trail 2004: Aftermarket rocket cover", + "answer": "If it has made by a reputable spare parts manufacturer, then yes, it probably is ok, but I would be looking to replace the leaking seals rather than the whole cover assembly." + }, + { + "question": "How to make a Audi TT faster?", + "answer": "Turbocharged Audi TTs can be taken to specialist workshops and have the boost pressure in their engines increased, which increases horsepower. Additionally there are a lot of tuning companies selling upgrades for the intake, intercooler, exhaust and fuel systems on these cars. There are also many upgrades for suspension, wheels, tyres, body styling, and more as the Audi TT uses many parts found on other Volkswagen and Audi cars. Always consult an engineering signatory in your home state before modifying your car to avoid making illegal modifications." + }, + { + "question": "Nissan X-Trail 2014: Excessive vibration", + "answer": "It sounds like a problem with the Continuously Variable Transmission, and I would suggest you have it serviced and the transmission oil changed." + }, + { + "question": "How to make an Audi TT faster?", + "answer": "Turbocharged Audi TTs can be taken to specialist workshops and have the boost pressure in their engines increased, which increases horsepower.Additionally there are a lot of tuning companies selling upgrades for the intake, intercooler, exhaust and fuel systems on these cars. There are also many upgrades for suspension, wheels, tyres, body styling, and more as the Audi TT uses many parts found on other Volkswagen and Audi cars. Always consult an engineering signatory in your home state before modifying your car to avoid making illegal modifications." + }, + { + "question": "How to make an Audi TT faster?", + "answer": "Turbocharged Audi TTs can be taken to specialist workshops and have the boost pressure in their engines increased, which increases horsepower.Additionally there are a lot of tuning companies selling upgrades for the intake, intercooler, exhaust and fuel systems on these cars. There are also many upgrades for suspension, wheels, tyres, body styling, and more as the Audi TT uses many parts found on other Volkswagen and Audi cars. Always consult an engineering signatory in your home state before modifying your car to avoid making illegal modifications." + }, + { + "question": "Honda Civic 1992: Key not turning", + "answer": "Try wiggling the steering wheel while you’re trying to turn the key; that might release it. But the ignition switch is probably worn and needs to be replaced." + }, + { + "question": "Is the Audi TT a good and reliable car?", + "answer": "Made with high-quality components, and based on sturdy, reliable Volkswagen platforms the Audi TT has been a stylish, chic two-door coupe and roadster for two decades.Sitting in a premium market position above entry level offerings like Mazda's MX-5, they're a quality drive - so long as they're driven sympathetically and serviced on the dot; then they should be perfectly reliable." + }, + { + "question": "Ford Territory: Transmission oil cooler", + "answer": "It would be a good idea to fit a transmission cooler, particularly if the caravan is a weighty one and the Territory will be working hard." + }, + { + "question": "How to change Audi TT headlight bulb?", + "answer": "For Mk2 models use the long Torx-bit and screwdrivers found in the toolkit supplied with the car.The main globes are H7 items and to change them start by opening the bonnet, then pop out the plastic trim that sits between the headlight and the grille by gently pulling it forward. Remove the Torx-headed bolt on the radiator support panel, then remove the two Torx-headed bolts fastening the headlight to the car, hidden at each end of the headlight.The headlight unit slides forward and the globes can be changed from underneath the headlight unit." + }, + { + "question": "Mitsubishi Pajero 2018: Squeak", + "answer": "Take it back again and tell them their lubrication didn’t fix it. Lubrication is only a temporary fix; it’s not something that will work long term. Ask them to have another go at it.If you don’t feel you’re getting any satisfaction, go directly to Mitsubishi (1300 13 12 11) and lodge a warranty claim for a lasting repair." + }, + { + "question": "Is the BMW 320i front wheel drive or all wheel drive?", + "answer": "BMW's 3-series models are all rear-wheel drive, with the exception of the X-drive all-wheel-drive model.There are no front-wheel drive BMW 320i models." + }, + { + "question": "Ford Falcon 2007: Wheel upgrade", + "answer": "I doubt it. If you want to try get one and measure it to compare it with your Ford’s wheels. Check the bolt pattern, width and offset and see how they measure up to the Falcon." + }, + { + "question": "Is the Chevrolet Equinox a good and reliable car?", + "answer": "The Chevrolet (and Holden) Equinox should be a reliable car when driven sympathetically and serviced regularly. For the money there are probably better vehicles for the money in the SUV category in terms of fit and finish, and on-road performance.Ultimately any purchasing choice will come down to personal preference and budget as to what is a better car for you." + }, + { + "question": "How long is a Chevrolet Equinox?", + "answer": "The third-generation Equinox is 4652mm (183.1in)." + }, + { + "question": "How long is a Chevrolet Equinox?", + "answer": "The third-generation Equinox is 4652mm (183.1in)." + }, + { + "question": "Toyota HiAce 2018: Whistling sound", + "answer": "It’s unlikely to be in your engine as such; rather it’s probably associated with the engine’s intake system. As it’s new take it to your Toyota dealer and have them fix it under warranty." + }, + { + "question": "Is the Chevrolet Equinox 4 wheel drive?", + "answer": "The Chevrolet Equinox - also known as the Holden Equinox in Australasia - is built on General Motors' D2XX compact front-wheel-drive and crossover SUV platform. This means the Equinox is primarily a front-wheel-drive model though a part-time all-wheel-drive model is available.There are no 4WD Equinox models with low-range or lockable hubs." + }, + { + "question": "Isuzu MU-X 2018: Should I buy one?", + "answer": "The MU-X is solidly built and reliable, and I can’t see any reason why you should be unsure of it. If you want a seven–seat SUV it’s worth considering." + }, + { + "question": "Mercedes-Benz E-Class 2017: Apple car play control knob not working", + "answer": "We contacted Mercedes-Benz hoping they might be able to throw some light on the problem, but without being able to see the car they couldn’t offer any help. Their suggestion, one I endorse, is to take the car back to your dealer and ask them to contact the Mercedes-Benz technical people for help." + }, + { + "question": "Subaru Forester 2005: Window wipers and radio take a while to come on", + "answer": "Now, that’s a mystery. You’re best to take it to an auto electrician and get it checked over." + }, + { + "question": "Land Rover Discovery 2018: Leaking sunroof", + "answer": "Based on what you’ve told us it would seem to be a fair call, but I’m guessing that Land Rover won’t be keen to come to the party and will attempt to repair your car. But being so new, and knowing the damage that water can do to a car I would also be keen to have it replaced." + }, + { + "question": "Ford Fairmont 1990: How much oil should I use when changing the oil?", + "answer": "The service refill capacity for your car is six litres." + }, + { + "question": "Holden Epica 2009: Ignition not working", + "answer": "As it is an intermittent problem it’s hard to be definitive, but I would suggest you look at the fuel system, and check for a faulty electrical connection that could affect the operation of the fuel pump or injectors." + }, + { + "question": "Toyota HiAce 1987: What's it worth?", + "answer": "A HiAce of that period is generally worth between $1000 and $2000, but being rusty and unroadworthy yours is not worth that much. It could be worth a couple of hundred dollars, but I reckon you’ll struggle to give it away." + }, + { + "question": "Nissan X-Trail 2012-2013: Diesel better than petrol?", + "answer": "The obvious benefit is fuel economy, the diesel is much more economical than the equivalent petrol model. On average the diesel consumes 20 per cent less fuel than the petrol model. The other possible benefit is that the diesel has an automatic transmission whereas the petrol has a CVT transmission." + }, + { + "question": "Volkswagen Polo 2010: DSG problems", + "answer": "The later you can afford the better, particularly as the 2010 model is quite an old car now, without even considering the possibility of an issue with the gearbox. I would recommend you go for a model that is no more than five years old. It would be also be a good idea to have it assessed by an automatic transmission specialist." + }, + { + "question": "Toyota Landcruiser Prado 2010: Horn not working", + "answer": "Check the electrical connections on the horns and also check the fuses." + }, + { + "question": "Are there 4WD for sale for up to $3,100 maximum?", + "answer": "No doubt there are 4WDs available for $3100, but they will be old, worn out, and probably unroadworthy. Try something like a 2000-2001 Toyota RAV4, Honda CR-V, Nissan X-Trail, Subaru Forester, or Suzuki Grand Vitara, and buy the best one you can find." + }, + { + "question": "What car should I buy for $70,000?", + "answer": "You’ve pretty much covered the field there, so it should come down to what you want from your car. Do you want comfort, safety, fuel efficiency, offroad capability, cabin space? If you are mostly driving on the highway, then a diesel SUV is probably the best bet. I would rule out a dual-cab ute because of comfort, unless you need the flexibility a ute gives you. I would rule out a hybrid, they’re not at their most efficient on the highway; they’re better suited to town use. Based on your annual mileage I wouldn’t keep the car any more than 3-4 years, that way you’ll have a decent resale value when you get out of it." + }, + { + "question": "Ford Ranger 2008: How do I reset the LFW lock", + "answer": "While the front hubs lock automatically when you engage four-wheel drive, they don’t automatically unlock when you disengage four-wheel drive. To do that you must press the button in the dash. It should all be explained in your owner’s manual." + }, + { + "question": "Where is the Chevrolet Equinox made?", + "answer": "The second-generation Chevrolet Equinox is built in Ontario, Canada, and was built in Spring Hill Tennessee until 2015." + }, + { + "question": "How many BMW 335is were made?", + "answer": "Between 2005 and 2013 more than 3,000,000 E9x-generation 3-Series BMWs were sold, across all engine types and body shapes. As the 335i was available in sedan, coupe, convertible and wagon body shapes we haven't been able to get an exact production figure for that model spec." + }, + { + "question": "Is the BMW 320i a good and reliable car?", + "answer": "BMW's 320i has long been a popular entry-level prestige machine and, with its good looks, build quality, and engineering, it's not hard to see why. European cars often get a reputation for being unreliable when people used to driving basic Japanese cars don't take them for a service or drive them like a farm vehicle. Just like an expensive piece of clothing, or cooking an expensive piece of meat on the BBQ, you need to look after prestige European vehicles more carefully than you do a basic runabout. However, if you do look after them they should be perfectly reliable!" + }, + { + "question": "Is the BMW 320d rear wheel drive?", + "answer": "BMW's 3-series has traditionally been a rear-wheel-drive model in Australia, however the current 320Ds come in both RWD but also all-wheel-drive as the 320D xDrive model." + }, + { + "question": "Is the BMW 320d reliable?", + "answer": "So long as you service it on the dot, change the oil at least every 10,000km or six-months, and drive it with mechanical sympathy the BMW 320D should be a reliable, comfortable, and safe daily driver." + }, + { + "question": "How to remove an Audi TT door panel", + "answer": "Remove the speaker grille to access the first screw holding the door panel onto your Mk3 Audi TT. The second fastener is located under the arm rest above the storage pocket. Use a trim removal tool to pop the door card off the studs holding it to the door frame, then slide upwards to remove it from the window channel. Unclip the wiring on the back and you're done." + }, + { + "question": "Where is the Audi TT built?", + "answer": "Audi TTs are all built in the Audi Hungaria Motor Kft plant in Gyor, Hungary." + }, + { + "question": "Which Audi TT should I buy?", + "answer": "When deciding which Audi TT is the best consider buying the highest-spec model you can get in your budget. The high-performance TT RS is a genuinely fast car capable of giving Porsches and more muscly performance cars a fright, but the little Audi coupe is a beaut machine no matter what spec you buy." + }, + { + "question": "Is Alfa Romeo Giulia a good & reliable car?", + "answer": "While Alfa Romeos have never had a stellar reputation for being reliable, maintenance-free cars so long as they're treated sympathetically and serviced on the dot there shouldn't be any reason they're not a good car. They look great and the Quadrifoglio is a real performance machine." + }, + { + "question": "What are the different Alfa Romeo Giulia engine choices?", + "answer": "Alfa Romeo's reborn Giulia range features three petrol engines and 10 diesel engine options, across a multitude of options for four- or rear-wheel drive layouts, as well as six-speed manual or eight-speed automatic transmissions. The top engine is the turbocharged 2.9-litre 503hp V6 in the Quadrifoglio, though a 2-litre turbo MultiAir four-cylinder is also available with either 197hp or 276hp depending on the model. The diesel engines are 2.2-litre Multijet II units boasting between 148hp and 207hp depending on the model." + }, + { + "question": "Toyota Kluger and Kia Sorento: Which is the best family seven seater?", + "answer": "That's not easy to answer without knowing your situation in more detail, but if shopping new, I'd recommend the Sorento. It's a fresher overall design with more smart thinking behind it, and a four-year longer factory warranty. It offers the option of diesel if you prefer, but I'd be choosing the petrol for overall performance and refinement, with still decent real-world fuel efficiency. The petrol V6 Sorento is only available in two-wheel drive though. Good luck, and keep us posted with your journey," + }, + { + "question": "What's the major difference between a Hyundai Tuscon and Santa Fe?", + "answer": "The key difference is the Tucson is a medium-sized five-seater while the Santa Fe is a large SUV that seats seven. Both have similar equipment levels, safety features, and powertrains. You haven’t told us what your boat weighs, but the Tucson is rated to tow up to 1600 kg (braked trailer) while the Santa Fe will haul up to 2000 kg (braked trailer)." + }, + { + "question": "Nissan Patrol: Cold hose temperatures while running?", + "answer": "The top hose temperature, if what you say is correct, is way too low, it should be up around 100 degrees, hence the low bottom hose temperature. I would suspect the thermostat is stuck open." + }, + { + "question": "Would the Honda HR-V or Hyundai Tuscon make for a good family car?", + "answer": "By buying a new HR-V you’re getting the benefits of driving a car that no one has driven before you, you know its history, so it’s a know quantity. By buying a used car you are gambling that it has been looked after, it hasn’t been crashed or damaged in any major way. You’re also buying a car that will have done upwards of 100,000 km, so its usable life going forward is reduced compared to a new car. As long as the HR-V fits your needs and wants it’s probably the best way to go." + }, + { + "question": "Holden Cruze 2016: Slipping automatic transmission", + "answer": "The car is still under warranty, so you should expect that the repairs would be covered. It’s no unreasonable that they want the car for a full day; you have to give them every chance to find the cause. As they claim they couldn’t find the problem when driving the car, it would be a good idea if you were to test-drive it with them to demonstrate the problem you are concerned about. That way there is no doubt in your mind or theirs about what it is you feel needs to be fixed. The fact that the transmission oil is very black suggests there is something wrong internally. Have the diagnostic check done, and then work out who pays for what and what needs to be done to get your car running again properly." + }, + { + "question": "Is the Toyota HiLux or Nissan Navara a better work vehicle?", + "answer": "I would rank the Hilux marginally better than the Navara, but there’s little to separate them. Both are similar for safety, rated at 4 stars they have the most essential safety gear in terms of airbags and ABS braking, the Hilux gets the nod on reliability, running costs are dependent on which engine you chose, and I would suggest you don’t buy a V6 petrol Hilux as they are thirsty, but the Toyota has capped-price servicing which makes it attractive." + }, + { + "question": "Hyundai ix35 2013: How to use the aux output?", + "answer": "You should be able to use the aux by just turning the ignition to “on”." + }, + { + "question": "Toyota Kluger: What SUV would have less cabin noise?", + "answer": "So many things affect road noise, which makes it difficult to fix. There’s the road surface itself, the tyres, and the noise insulation in the vehicle. The Honda CR-V might well be quieter, but could still be noisy on the roads you drive on. If the road noise is the thing that is making you switch vehicles, then it might be worth talking to a tyre dealer about a tyre that might be quieter than the ones on your Kluger. If you want to go down that road, you could try a Mazda CX-5 or CX-7, a Kia Sorento or Sportage, Toyota RAV4." + }, + { + "question": "Toyota RAV4 2009: Why is the paint peeling off?", + "answer": "It’s usually the clear coat that is coming away from the painted surface on those areas most exposed to the sun. The problem is related to the quality of the painting process when it was done at the factory, and short of repainting affected areas there is nothing you can do about it." + }, + { + "question": "Honda Civic 2000: How much is a GLi worth?", + "answer": "A guide to the price being asked by private sellers is $1400 to $3200, as a trade-in it would be less." + }, + { + "question": "Nissan Daulis 2014: How to fix the front seat?", + "answer": "Nothing is unfixable. Presumably it was done while the Dualis was at the dealer being serviced, if so it is the dealer’s responsibility to fix it. If they can’t simply straighten it, they might have to replace the headrest, whatever it takes, it can be fixed." + }, + { + "question": "Ford Meteor 1986: What's a good 4WD replacement?", + "answer": "Do you want a 4WD that has the capability to seriously go off-road, or are you looking for an all-wheel drive SUV? I’m guessing it’s the latter and that you don’t plan to go bush bashing. You also haven’t provided us with a price guide, which makes it difficult to give you good, relevant information. Basically, however, you should go for the newest models that fit your budget, go for an all-wheel drive model, and choose a brad that’s got a good reputation for quality and reliability. That means any of the Japanese brands, plus the likes of Hyundai and Kia from Korea." + }, + { + "question": "who makes the alfa romeo giulia and where is it made?", + "answer": "The new-generation Alfa Romeo Giulia is built in the Cassino Plant, located in Frosinone, central Italy by FCA Italy - Fiat-Chrysler's Italian subsidiary. ." + }, + { + "question": "Is the tesla model 3 front wheel drive or rear wheel drive?", + "answer": "The Tesla Model 3 is available in rear-wheel-drive and all-wheel-drive platforms. The AWD and AWD performance models use two motors, one mounted in the front like RWD models but with an extra electric motor in the rear." + }, + { + "question": "How long is a tesla model 3?", + "answer": "The Tesla Model 3 is 4690mm long." + }, + { + "question": "How many horsepower does a tesla model 3 have?", + "answer": "Technically, none. Tesla has recently dropped \"horsepower\" ratings for their all-electric cars as they are not truly representative of the power the electric motors put out. Instead, electric motors are generally rate by kilowatt-hours (kWh), and the Model 3 has three different outputs from different battery packs available - 50kWh, 62kWh, and 75kWh." + }, + { + "question": "Where is the tesla model 3 made and how many have been sold?", + "answer": "On September 1, 2018, Tesla claimed to have delivered 84,460 Model 3 cars since production began on July 1, 2017. Built in California, USA, Tesla claim to be building 5000 Model 3s per-week." + }, + { + "question": "Are jeep laredos reliable & good cars?", + "answer": "Jeeps have a reputation for being hit or miss with reliability. How they are looked after, including servicing, driving style, and car care, all have a huge bearing on the reliability found by owners as some seem to get breakdown-plagued lemons, while others never have an issue. If you want a car you can basically ignore, put fuel in and drive around, I'd look to a Toyota Prado." + }, + { + "question": "How many seats does the vw crafter have?", + "answer": "Single-cab Crafters sold in Australia are available with three seats in the front, while dual-cab variants can seat up to seven passengers." + }, + { + "question": "Does the vw crafter have good fuel consumption?", + "answer": "Volkswagen hasn't provided official fuel consumption figures for the 2018-spec Crafter as there are 59 variants available, and they will have wildly different fuel efficiency. The medium-wheelbase van will surely be much more frugal than the long-wheelbase high-roof model with extended rear overhang, or the heavy duty 4x4 light truck version! Still, Tim Robson saw an average of 10.2-litres per-100km on his short drive around Auckland at the Crafter launch this year." + }, + { + "question": "How do you reset the vw crafter service light?", + "answer": "Close all doors, then turn the ignition to position 1. Press the System Selection button repeatedly until the Trip Meter is shown in the multi-function display. Then press the System Selection button repeatedly until the kilometre reading is shown in the multi-function display. Hold the Accept Phone Call button on the steering wheel and, within one second, hold the OK button, keeping both down for 5 seconds. Press the Scroll Forward button to highlight ASSSYST PLUS, then FULL SERVICE, confirming by pressing the OK button. Press the OK button, then repeatedly press the Back button to exit the menu. Switch the ignition off, then on again to confirm the light has been reset." + }, + { + "question": "Is the vw crafter a 4x4?", + "answer": "Volkswagen sell their Crafter commercial vans and tray-back utes in front-wheel-drive, rear-wheel-drive and 4x4 formats. With over 50 possible models available there is a dizzying range of Crafters available, in short-wheelbase, medium-wheelbase, and long-wheelbase formats, able to carry up to 4500kg in 4x4 (4MOTION guise)." + }, + { + "question": "Are Citroen Berlingos reliable?", + "answer": "While French cars aren't always a picture of reliability if they are maintained well and serviced regularly they can be just as reliable as other small European vans." + }, + { + "question": "Can you lower a Citroen Berlingo?", + "answer": "You can, but this will reduce the van's load-carrying ability and is not easy as the market for supplying modified Citroen parts in Australia is next to non-existent. There are legal issues about roadworthiness surrounding lowered commercial vehicles, too." + }, + { + "question": "How long is a Citroen Berlingo?", + "answer": "Citroen's Berlingo van is 4380mm long." + }, + { + "question": "How do you remove a Citroen Berlingo door panel?", + "answer": "Using a plastic trim removal tool pop the cover off the door pull, then undo the two bolts fastening the pull to the door frame. Next, use the trim tool to lever the door trim off the plastic fasteners around the edge of the door frame, before pulling the bottom of the door panel away and pushing it upwards to lift it off the door. Remove the door handle actuator from the back and you're done." + }, + { + "question": "How high is the Is the VW Caravelle?", + "answer": "Caravelles sold new in Australia are claimed to be 1990mm tall." + }, + { + "question": "How many seats does the VW Caravelle have?", + "answer": "The VW Caravelle can seat nine passengers." + }, + { + "question": "Is the VW Caravelle a diesel?", + "answer": "Both the Trendline and Comfortline model Caravelles sold new in Australia by Volkswagen are powered by diesel engines." + }, + { + "question": "Is the VW Caravelle a 4x4?", + "answer": "Currently, both Caravelle models sold new in Australia (Trendline and Comfortline) are front-wheel-drive layout. However, a 4x4 model has been available overseas." + }, + { + "question": "What is the fuel consumption of a BMW 318i?", + "answer": "BMW's F30-series 318i is claimed to average 5.4-litres of fuel consumed per-100km, measured on a combined cycle of city and highway driving. This is quite efficient for a large four-door car." + }, + { + "question": "Is the BMW 318i a good & reliable car?", + "answer": "So long as it is serviced on time and looked after well, the BMW 318i can be a great, reliable and enjoyable mode of transport. Although it is no tar-burning supercar the 318i has been known for 30 years as a well-made, pleasant way to get around town. Older second-hand models should have a professional inspection before purchase to make sure they have been serviced regularly and not driven without car, as this can affect the car's long-term reliability." + }, + { + "question": "How can you make a BMW 318i faster?", + "answer": "Trade it in on an M3. Realistically, modifying your 318i is a legal minefield and doesn't really make sense given BMW produce higher-performance models in the 3-series line-up, starting with the 328i and going all the way to the ridiculously fast M3." + }, + { + "question": "Does the BMW 120i have a timing chain or timing belt?", + "answer": "The B4820 two-litre four-cylinder engine in BMW's current F20-generation 120i uses a timing chain." + }, + { + "question": "What is the top speed of a BMW 120i?", + "answer": "BMW has claimed the F20-series 120i hatch will top-out at 230km/h." + }, + { + "question": "Does the BMW 120i have good fuel consumption?", + "answer": "The current F20-series BMW 120i is rated on a combined cycle as using 5.9-litres of unleaded fuel per-100km. While it isn't as good as other small hatchbacks in the class it would still be considered good fuel consumption, especially given most large family cars would consume 10-12-litres per-100km." + }, + { + "question": "How fast can a BMW 120i go from 0-100?", + "answer": "BMW's 120i hatchback can reach 100km/h from a standstill in a handy 7.1 seconds." + }, + { + "question": "Hyundai Grandeur 2006: How do I change the driving settings to English?", + "answer": "Press menu, select the cog setting, press enter, select the third option down, press enter, select the first option down, then select English." + }, + { + "question": "Hyundai ix35 FWD: Will it tow a camper?", + "answer": "It should handle it without any trouble at all. Just remember that the tare weight doesn’t include the things you will carry in the camper, so it will weigh more when you’re towing. Also remember that the towing rating of 1600 kg is for a trailer with brakes, in the case of a trailer without brakes the rating drops to 500 kg." + }, + { + "question": "Hyundai i30 2016: How much can I sell it for?", + "answer": "As a ballpark figure you could ask $14,000-$16,000." + }, + { + "question": "Holden Commodore Evoke 2013: Blank screen", + "answer": "A Holden dealer, or an auto electrician should be able to sort it out for you." + }, + { + "question": "Ford Focus 2009: Locked in park, now won't start", + "answer": "The most likely cause is a faulty neutral/park start switch that prevents the car from starting unless it’s either in Park or Reverse." + }, + { + "question": "Ford Territory 2012: Dealership testing errors for seven weeks", + "answer": "Being without a car for seven weeks is completely unacceptable, and their apparent reluctance to return calls makes it even worse. Talk to the ACCC and try to have them intervene on your behalf." + }, + { + "question": "Holden Captiva 2009: How to test a fault with injectors", + "answer": "Injector wear is prevalent on common-rail diesel engines with the high fuel pressure and rapid cycling. A diesel mechanic should be able to check the injectors for leakage." + }, + { + "question": "Is paint protection a scam?", + "answer": "I don’t believe it’s necessary to have paint protection, today’s paint coverage is so good it doesn’t need anything extra. Added to that there’s no real proof that paint protection does anything." + }, + { + "question": "Are the Australian Design Rules necessary for imported cars?", + "answer": "All vehicles sold in Australia must comply with our ADRs, even when the relevant rules and regulations in their home countries require a higher level of performance than ours do. But the rules applying in some countries are not up to our level, so while you could argue that it should be enough for cars from major car producing countries, like North America and Europe to comply with their domestic rules and get automatic entry to the Australian market, there are other countries that are not so well developed and to let cars in without testing to our standards would be risking the safety of drivers in this country. Remember too we have the added complication of being a right-hand drive country, which affects a car’s crash performance." + }, + { + "question": "Kia Stinger GT 2017: Pulsating brakes", + "answer": "Performance brakes generally wear out faster than regular brakes; one of the reasons is that the disc rotors are often softer. That means more frequent machining of rotors, and ultimately more frequent replacement." + }, + { + "question": "Holden Colorado 2015: Oil needs constant topping up", + "answer": "Halfway on the dipstick suggests that it doesn’t need topping up, try waiting until it gets to the lower mark on the dipstick and see how far that takes you. Holden, or any other carmaker, won't tell you how much oil consumption is ok with their engines, but all engines use some oil. There are two basic reasons an engine might use oil, leaks, or burning. Leaks can usually be seen and easily fixed, burning isn’t so obvious and is more costly to fix. If it is burning oil you should see some evidence in the form of blue smoke from the exhaust. Go along with Holden’s recommendation and do the test." + }, + { + "question": "Hyundai Santa Fe 2013: Broken transmission", + "answer": "The 12-month warranty is designed to give you confidence in the car, but if you’ve completely lost faith in it then it could be best to sell it and move on." + }, + { + "question": "How can I upgrade to a manual licence from an auto one?", + "answer": "To remove the automatic transmission restriction from your licence you need to sit and pass a driving test in a car with a manual gearbox." + }, + { + "question": "Nissan Dualis 2011: Won't lock", + "answer": "Providing you have used the correct battery and have installed it correctly in the fob there shouldn’t be any problem. Go to a Nissan dealer or an auto locksmith and have them sort it for you" + }, + { + "question": "Are imported cars safer?", + "answer": "No, it wouldn’t have side airbags, and wouldn’t test well. If you’re looking for a van there are much better ones, such as a later HiAce or Hyundai iLoad, available." + }, + { + "question": "What's a cheap and reliable car?", + "answer": "If you want a cheap and reliable small car go for something like a Hyundai i30, Kia Rio, Toyota Corolla, or Mitsubishi Lancer." + }, + { + "question": "Which depreciates less: Hyundai or Mazda?", + "answer": "The Mazda3 generally has a slightly higher trade-in value." + }, + { + "question": "Where's the fuel filler?", + "answer": "It’s on the left rear quarter panel. If you’re unsure check your owner’s manual, it will show it, and how to open it if that’s what you’re unsure of." + }, + { + "question": "My car is too expensive", + "answer": "Buying a smaller, new car would give you the certainty of a long warranty and the benefit of capped price servicing. You could consider a Kia Rio, for instance, which would have a 7-year, unlimited kilometre warranty." + }, + { + "question": "My car keeps going into limp home mode", + "answer": "It appears to be an intermittent problem, and one that is very difficult to diagnose from a distance. If it went into limp-home mode then it is likely to be an electronic issue, and there could be any number of causes. Your best course of action is to persist with the dealer and trust that they will ultimately isolate the cause." + }, + { + "question": "My Holden Commodore keeps rattling", + "answer": "The widow is probably rattling in its channel, which should be obvious when you remove the door panel to check it. The dealer should be able to fix it, and since the car is in warranty it’s their responsibility to do it. Keep at them, if not take it to a body shop." + }, + { + "question": "Engine in Mercedes cuts out", + "answer": "There could be any numbers of reasons for it cutting out, but there are two fundamental things that are needed for an engine to run, fuel and spark. You should check the ignition system, coil, plugs and leads, and also check the fuel supply, pump, filter and injectors." + }, + { + "question": "What ute should I buy?", + "answer": "Petrol is really the best in your situations diesels are not at the their best in stop-start driving. I wouldn’t suggest a Great Wall; I feel they are still to earn their stripes in this country. Go for a 2.7-litre petrol Toyota HiLux." + }, + { + "question": "Best car to tow a horse float", + "answer": "Having ruled out an SUV your choices are fairly limited. If you were prepared to buy used you could buy a late model Falcon, but if you want to buy new you’re really limited to an SUV. Most SUVs have good performance, they’re certainly not sluggish, and they aren’t all bulky. Something like a Toyota RAV4, Mitsubishi Outlander, or a Subaru Forester should be able to comfortably handle your towing needs." + }, + { + "question": "Where can I fix my car keys?", + "answer": "Try Replacement Car Keys in East Brisbane, or Amalgamated Locksmiths in Newstead, or Auto Key Replacements in Brisbane." + }, + { + "question": "Ranger Smart battery charging system", + "answer": "A number of owners seem to be having troubles that relate to the so-called Smart charging system. The system is designed to keep the battery charged to a sufficient level to keep the car going, but as you say there is little reserve and that can result in a flat battery. It’s also important when fitting accessories to the vehicle that connected in a way that allows the ECU to identify that there is greater draw on the system and the alternator needs to work harder. Ford can disable the system for you if that’s what you prefer, and lots of owners are doing that." + }, + { + "question": "Holden Epica 2007: ABS problems?", + "answer": "There was a recall on the Epica in 2012 to correct reduced brake performance and/or a spongy low brake pedal due to a sticky valve in the Electronic Brake Control Module." + }, + { + "question": "Ford Fiesta 2011: Is a transmission malfunction covered by Ford?", + "answer": "Your car has the dreaded Powershift disease. Call Ford’s customer service (13 3673) and request they repair the car at their cost. I would expect they would cover the cost of repairs, but they might offer to cover part of the cost of replacing the transmission." + }, + { + "question": "Ford Ranger 2012: Scraping window wipers", + "answer": "Before he can repair it he has to find out what is wrong with it, and that’s what he’s charging you for. The hourly rate most dealers charge is around $150, and he seems to be charging you for one hour, which is probably his minimum charge. If you don’t want to stump up $150 take it someone who charges less." + }, + { + "question": "HSV Clubsport 2013: How can I get HSV to replace an LED headline?", + "answer": "It’s an old car, it’s a headlight, which I doubt is covered by the warranty, so just replace it and get on with your life." + }, + { + "question": "Subaru Impreza 1995: How much can it tow?", + "answer": "The 1995 Impreza is rated to tow up to 750kg providing the trailer has brakes, the rating drops to 400kg when the trailer doesn’t have brakes. On that basis you could tow 500kg if the trailer is fitted with brakes, but not if it isn’t." + }, + { + "question": "Isuzu MU-X 2013: Why is my traction control light on?", + "answer": "It could a sensor in the ABS/TCS system; it could perhaps be the computer controlling the electronics. You need to have a diagnostic check done on the car to properly identify the cause of the problem." + }, + { + "question": "Hyundai Tucson 2016: How do l stop the car from rolling back?", + "answer": "I’m guessing the transmission your transmission is a dual-clutch unit, which although it’s called an automatic it’s really like a self-shifting manual gearbox. If you can imagine you’re driving a manual and you take off, there’s a moment before the clutch takes up that the car is free to roll forward or back. That’s in effect is what is happening in your Tucson. There should be a hillhold function to stop the vehicle rolling back and the time this function holds the car before releasing can be adjusted. Check your owner’s manual to see how it can be set to stay on a little longer." + }, + { + "question": "Nissan Qashqai 2015: Should I buy a petrol or diesel?", + "answer": "There is nothing to suggest the diesel is a problem, and I would question your mechanic’s advice. The high fuel pressure of today’s diesels can result in worn injectors and they can cost upwards of $2000 to replace. Other than that there’s nothing to be overly concerned about." + }, + { + "question": "Holden Jackaroo 2000: What's causing the engine to rattle and blow smoke?", + "answer": "It could be a problem with the diesel pump, it might be a problem with the turbocharger, or it could even be an internal problem with the engine itself. Get it to a diesel mechanic for a proper diagnosis." + }, + { + "question": "Mercedes-Benz C250 2015: What tyres produce less road noise?", + "answer": "I assume the noise you are unhappy with is road noise. You could try a Michelin tyre, which is probably your best option, but the tyres are run-flats, so you won't get a soft ride whatever the brand you fit." + }, + { + "question": "Toyota Prado 2016: How to fix problems?", + "answer": "Start with the owners manual and familiarise yourself with things like finding and using the jack, changing a tyre, checking the engine oil and coolant in the radiator. I wouldn’t worry too much about making temporary repairs on the trip; there are plenty of mechanics that can help you if you strike trouble. There will also be plenty of other tourists who would be only too happy to help a fellow traveller in trouble. Have your car checked before you leave, so everything is in fine working order when you hit the trail. Make a note of the Toyota dealers along your planned route, and if you are going to remote areas make a note of where you will be able to get fuel, and the mechanics along the way who might be able to help you in an emergency." + }, + { + "question": "What car is best for country driving?", + "answer": "For starters you should tell her not to drive into floodwaters. I would suggest a small hatch, something like a Toyota Corolla, Mazda3, or Hyundai i30. All are reliable, economical, safe, and within your budget." + }, + { + "question": "Holden Captiva 2007: Can a crash cause mechanical damage?", + "answer": "It’s not unusual for mechanical damage to occur in a crash, and most insurance companies cover that damage when it can be shown that it was caused in the crash. Your problem seems to be that your insurance company is saying the mechanical damage wasn’t the result of the crash. Get another opinion from an expert and once you’ve got that you can decide if you want to pursue your claim." + }, + { + "question": "Holden Barina 2003: Why won't it start?", + "answer": "There are any number of possible reasons, from a shot battery to a faulty starter, and a multitude of other things in between. Take it to a mechanic and have it checked." + }, + { + "question": "Ford Lancer 1988: Why is the Ghia cheaper than the GL", + "answer": "Forget the old rules that applied when the car was new, now the ’88 model is just an old clunker and the Ghia pulls about the same money as the GL. When buying a car as old as this the most important thing is not the fruit and features it had when it was sold new it’s the mileage done and its condition that matter." + }, + { + "question": "Ford Focus or Mitsubishi Lancer: Which is a better hatchback?", + "answer": "Don’t buy a Focus, they are plagued with automatic transmission troubles, don’t buy a Holden Cruze either, as they also have problems with their automatic transmission. The Lancer is fine; you could also look at a Mazda 3 or Toyota Corolla." + }, + { + "question": "Isuzu MUX LSU 4x4 2018: Does it need an extra a transmission oil cooler?", + "answer": "It’s good insurance, particularly if you are going to be towing, as you plan to do." + }, + { + "question": "Mazda BT-50 2010: How reliable is it?", + "answer": "On average a 2010 model should have done 200-250,000 km, so you are correct in thinking it is high. The BT-50 is generally reliable, but having done almost 400,000 km you have to hope for the best and be prepared for the worst. Having a good service record is a bonus." + }, + { + "question": "What's the best petrol?", + "answer": "There is no definitive answer to your question. The recommended fuel for your car is 91-octane regular unleaded, and that will give you as good a life as any." + }, + { + "question": "Great Wall V200 2012: Why is it losing power?", + "answer": "It’s telling you there is a problem with the engine, and the loss of power is most likely because it’s going into limp home mode. You need to get it to a mechanic and have a diagnostic check carried out." + }, + { + "question": "Holden Cruze 2010: Injector failure", + "answer": "I would question the dealer’s competence and seek a second opinion from another mechanic. I suspect they misdiagnosed the problem in the first instance, and think that perhaps it wasn’t a faulty injector. If you go ahead and give them the approval to pull the engine apart you will be liable for the costs, and you will be liable for any costs for repairs that come out of that." + }, + { + "question": "Holden Trax 2015: What fuel is best?", + "answer": "If it’s a 1.4-litre turbo you should be using 95-octane PULP, if it’s a 1.8-litre you can use 91-octane unleaded." + }, + { + "question": "Nissan X-Trail 2018: Can I replace my space saver?", + "answer": "The short answer is yes, but you would need to get another wheel to mount the new spare tyre on, and you might have to think about where you might carry it in the car." + }, + { + "question": "Hyundai iLoad: How reliable is the engine and turbo?", + "answer": "The key to getting a decent run out of the iLoad is to change the oil more frequently. Change it every 5000 km. But if you’re not sure about its reliability certainly walk away. The HiAce is probably the best bet for you, but you could consider a VW Transporter, Mercedes-Benz Vito or Renault Trafic." + }, + { + "question": "Mazda CX-7 2009: How reliable is it?", + "answer": "The CX-7 is a well-built, roomy, medium-sized SUV with the choice of 2.5-litre petrol engine and a 2.2-litre diesel. The diesel is the more economical of the two. Reliability is not a concern, you can buy with confidence." + }, + { + "question": "Mitsubishi Lancer: Vibration on gear shifter", + "answer": "You say it is a slight vibration, which makes me think it’s not serious. It could just be caused by wear. I wouldn’t be concerned about it if it were my car, after all it’s not a new car." + }, + { + "question": "Kia Spectra 2002: Indicators not making sound", + "answer": "It’s likely to be a fault in the flasher unit, it’s not expensive, replace it." + }, + { + "question": "Hyundai Santa Fe 2018: Towing limit?", + "answer": "You’re very close to the limit at 1920 kg, but it is within Hyundai’s maximum for the Santa Fe. That said I would be conservative and try and lighten the load on tow somehow." + }, + { + "question": "Nissan Navara ST-X 550 2011: How to fix oil leak?", + "answer": "The chances are it will get worse, and leaving it is likely to make the repair more expensive when you finally have to do it. Find out what is causing it and fix it." + }, + { + "question": "Toyota RAV4: What car is similar?", + "answer": "I assume you want to buy a new car, so I would suggest a Suzuki Grand Vitara. It too is small, but you sit up high, and it’s a good car." + }, + { + "question": "Volkswagen Golf: What year has problems?", + "answer": "The big problem with the Golf related to the DSG transmission. Avoid cars with that transmission before 2013/2014. If you want to buy a Golf you could buy one with a manual gearbox, or buy a later model." + }, + { + "question": "Audi Q7 2014: Any major problems?", + "answer": "The Q7 is well built and there are no serious issues that affect it, but that’s not to say that there won’t be any. After all any car can have problems and I don’t have a crystal ball that allows me to predict the future." + }, + { + "question": "Toyota Kuga 2014: What's the best car to trade the Titanium for?", + "answer": "Are you trading simply because the nearest Ford dealership is two hours away? If that is the case, I would suggest you look at other service options locally, and think about having it serviced closer to home. It is five years old after all, so sticking with the dealer is not as important as it would be if the car were newer. If you are determined to trade I would suggest, in order, the Toyota, Nissan, Kia and Holden. All build cars of a similar quality and reliability to the Ford." + }, + { + "question": "Honda Odyssey: Which one should I buy?", + "answer": "Honda hasn’t sold a 3.0-litre Odyssey here since 2004, it has used a 2.4-litre engine since then. If you really want a 3.0-litre one your $15,000 will buy the best one on the market and leave you with a pocket full of change." + }, + { + "question": "Mitsubishi Pajero 2005: problem with the shift shock", + "answer": "Take it to a Mitsubishi dealer, or a reputable automatic transmission specialist to have it checked. It could be the computer controlling the auto, but you need a specialist to check it for you." + }, + { + "question": "Toyota Hilux 2014: if the production date is 2015 why can't I find reviews?", + "answer": "The MY14 Hilux was introduced in November 2013 and ran until June 2105. Your car is a MY14 that was built on 01 Feb 2015. The reviews that come up as 2014 are relevant to your car." + }, + { + "question": "Advice for buying a second-hand 4x4 ute?", + "answer": "When buying older utes you should be mindful of what they have been used for. Company utes can be abused by workers with an axe to grind with the boss, others can be beaten up by uncaring owners, while others could have a hard time offroad. By on condition, make sure it's been serviced, and look carefully for signs of abuse." + }, + { + "question": "BMW 3 Series 2007: how much does it cost?", + "answer": "BMW offered two 3 Series wagons in 2007, the 320i and the 323i. The list price for the 320i wagon was $65,800; the 323I wagon was $71,500." + }, + { + "question": "BMX X3 2015: is it good around town?", + "answer": "The diesel is fine around town. Being just three years old there shouldn't be anything wrong, so apart from overall condition of the body, paint, and interior make sure it has been routinely serviced." + }, + { + "question": "Which hatchback should I buy?", + "answer": "The best times to buy are usually the end of the financial year, or at model run-out times, that's when the specials are on. The CVT and dual-clutch autos are both still unknowns in terms of long-term reliability, but either should be ok over the five years you plan to keep the car. Any of the cars you list, and the list is a long one, would be ok. It really comes down to what you like." + }, + { + "question": "Ford Focus 2015: How reliable is it compared to competitors?", + "answer": "Ford changed from the LW model to the LZ in 2015. The LW had a dual-clutch automatic, which was very problematic and should be avoided; the later LZ had a regular automatic transmission and has none of the problems that beset the LW. In short the LZ is worth buying, and can be compared to the Mazda3 and Toyota Corolla for reliability." + }, + { + "question": "Toyota Hilux SR5 2012-2013: What is the best engine?", + "answer": "The best engine for economy is the 3.0-litre turbo-diesel. The 4.0-litre V6 is a great engine, but it does consume a fair amount of fuel. In terms of reliability they are much the same. On average they would have done between 100,000 and 150,000 km. Pricewise they would average $28,000-$31,000. The main thing to look for is any sign of hard work or heavy off-road use." + }, + { + "question": "Toyota Landcruiser Prado 2003: Why won't it rev?", + "answer": "Start by checking the basics that control the fuel and spark, such as the coil, plugs and plug leads on the spark side, and the fuel pump on the fuel side." + }, + { + "question": "Holden Captiva: is it better than a Honda?", + "answer": "In general Hondas are well designed and built to a high standard, so they generally outdo the Holden Captiva on most counts." + }, + { + "question": "Does my turbocharger need replacing?", + "answer": "You would have to think that it's faulty for one reason or another. It could have had a production fault; there could be a problem with the oil feed that keeps it lubricated, or a number of other things. One thing for sure is that there had to be a fault for it to fail at such low kilometres." + }, + { + "question": "Ford Focus 2011: Is my car fuel efficient?", + "answer": "It has a claimed average fuel consumption of 5.5 L/100 km, which is quite good. It would be fine for long trips. The only concern would be the problems associated with its dual-clutch automatic transmission." + }, + { + "question": "Toyota RAV4 2014: Why is my transmission making noise?", + "answer": "You have a CVT transmission. Take it to a Toyota dealer, or an automatic transmission specialist and have them assess the transmission. It could be that it needs to be serviced." + }, + { + "question": "Ford Territory 2013: Loud thumping noise", + "answer": "It’s hard for mechanics if they can’t observe the problem themselves. If it doesn’t make the noise when in their presence they really are in the dark in trying to find the cause. It could be in the front-end, perhaps bushes." + }, + { + "question": "Ford Kuga 2014: Turbo problems", + "answer": "There are no lemon laws as such in Australia, and I don't believe you would have a claim on the basis of it not being fit for purpose. It really requires regular and repeated failures to qualify as a lemon or being unfit for purpose. But it is an expensive repair, just out of warranty, and at low kilometres. Give Ford a call and explain your concern, and request they cover the cost of the repairs as a gesture of goodwill." + }, + { + "question": "Holden Vectra 2002: Stuck ignition barrel", + "answer": "Try wriggling the steering wheel; that can often free it. If it is really stuck or broken you are probably going to have to replace it." + }, + { + "question": "Are hybrid's more economical?", + "answer": "Yes, hybrid cars are more economical than a regular car using petrol. They use a combination of an electric motor and a small petrol engine to save on fuel and cut exhaust emissions. The battery life is said to be about 10 years, but evidence suggests they last longer than that." + }, + { + "question": "Honda CR-V 2018: Does my car need an oil change?", + "answer": "There doesn’t appear to be anything in your regular driving routine that is out of the ordinary, nothing that would demand more frequent oil changes. I would question the advice you have been given by the dealer and Honda, and I would ask that the oil monitoring system be checked to see that it isn’t giving false readings." + }, + { + "question": "Mitsubishi Outlander 2015: Is it good at towing?", + "answer": "It’s rated to tow up to 1600 kg if what is being towed has brakes, so towing a van weighing 1000 kg on road should be a breeze." + }, + { + "question": "Nissan Pulsar 2002: Where is the throttle body?", + "answer": "It’s mounted at the inlet of the intake manifold." + }, + { + "question": "How many kms on a 2013 Ford Ranger?", + "answer": "At 170,000 km there is plenty of life left in it, but it is higher than average for a 2013 model, and the price is on the high side." + }, + { + "question": "Is the Daihatsu Ferozar a 4x4?", + "answer": "The Daihatsu Feroza (called the Rocky or SporTrak overseas) was sold in part-time 4x4 or full-time 4x4 variants depending on the gearbox chosen." + }, + { + "question": "Is the Kia Stinger a good car?", + "answer": "Well, it is a much better form of daily transport than a 1904 Darracq. If you're in the market for a brand-new, fast, rear-drive, four-door family car under $75,000 then it's hard to go past the Stinger GT.They're not the most amazing machine on four-wheels, but they're a great first tilt at a proper performance car from Kia and are worth a look if your WRX or MX5 is getting a bit small for family duties." + }, + { + "question": "Is the Kia Stinger rear wheel drive?", + "answer": "Yes, the Kia Stinger is rear-wheel-drive." + }, + { + "question": "How many Kia Stingers have been sold?", + "answer": "Estimates place the number of Kia Stingers sold in Australia to be between 1800 and 2000 units since the model's late 2017 introduction. In the USA Kia has sold over 10,000 Stingers to April 2018." + }, + { + "question": "Where is the Kia Stinger made?", + "answer": "Kia’s Stinger is made in Kaliningrad (Russia), and Gwangmyeong in South Korea." + }, + { + "question": "Is the Mahindra XUV500 a good car?", + "answer": "There are much better vehicles available in the Australian car market than the Mahindra XUV500. Even low-mileage second-hand four-wheel-drive SUVs would be my suggestion." + }, + { + "question": "How can you make a BMW 318i faster?", + "answer": "Trade it in on an M140 or one of BMW's many performance-oriented models.While you can theoretically make a 318i faster, you're wasting money - and potentially making your car illegal to drive on the road - when there are faster models available from BMW." + }, + { + "question": "Is the BMW 318i a good & reliable car?", + "answer": "While they've grown physically larger over the last 35 years, BMW's 3-series has been an excellent mid-size car and continues to be. While they aren't cheap they can be optioned from basic transport to luxury runabout, though servicing costs through BMW dealers can be expensive compared to Japanese rivals.It is paramount to service them on time and look after them by driving sensibly." + }, + { + "question": "What is the fuel consumption of a BMW 318i?", + "answer": "The official combined cycle fuel economy of BMW's 318i is 5.4L/100km." + }, + { + "question": "How do you reset the service light on a Chery J3?", + "answer": "Hold down your trip meter button of your Chery J3 while turning the ignition key (but don't start the car). Hold down the trip meter button for 10 seconds, then turn the ignition key off.The spanner light should not be on when you next switch the car on." + }, + { + "question": "What is the ANCAP rating of a Chery J3?", + "answer": "The Chery J3 does not have an official ANCAP safety rating, which means it might have not ever been tested." + }, + { + "question": "Does the BMW 120i have a timing chain or timing belt?", + "answer": "BMW's F20-series 120i runs a timing chain on the B48B20 two-litre four-cylinder engine." + }, + { + "question": "Can a Nissan Cube pull a trailer?", + "answer": "Just like many other small urban runabout vehicles, Nissan's Cube is not designed to pull trailers. Their small engines don't make enough torque to pull loads without straining, and their suspension isn't designed for heavy weights." + }, + { + "question": "What is the top speed of a BMW 120i?", + "answer": "BMW claim a top speed of 230km/h for the F20-series 120i." + }, + { + "question": "How fast can a BMW 120i go from 0-100?", + "answer": "A 2018 BMW 120i Msport model can do 0-100km/h in 7.1 seconds." + }, + { + "question": "Does the BMW 120i have good fuel consumption?", + "answer": "The official fuel consumption figures for BMW's 120i on a combined cycle is 5.8L per-100km driven.I would certainly consider this good consumption as many large cars use nearly twice as much fuel per-100km." + }, + { + "question": "How high is the Fiat Scudo?", + "answer": "Fiat's Scudo van is 1942mm tall." + }, + { + "question": "How much does the Fiat Scudo weigh?", + "answer": "The Fiat Scudo weighs in at 1605kg unladen." + }, + { + "question": "Is the Fiat Scudo a diesel?", + "answer": "The Fiat Scudo was only available in Australia with a 2.0-litre diesel four-cylinder and six-speed manual." + }, + { + "question": "Are Nissan Cubes good & reliable cars?", + "answer": "Nissan's Cube has become a popular grey import in Australia thanks to its cheap price, quirky looks and practical nature. However, a lack of commonly available spare parts can make the Cube a frustrating car to have repaired when parts fail or wear out. Unless you're a real Nissan Cube fan I'd shop for a Toyota bB, or Kia Soul." + }, + { + "question": "How long is the Fiat Scudo?", + "answer": "The Fiat Scudo LWB is 5132mm long." + }, + { + "question": "What does the Daihatsu Feroza weigh?", + "answer": "Daihatsu Ferozas carried a kerb weight of 1206kg when new." + }, + { + "question": "Is the Fiat Scudo a 4x4?", + "answer": "The Fiat Scudo van is a transverse front-engined, front-wheel-drive layout, and so is not 4x4." + }, + { + "question": "Is the Daihatsu Feroza a reliable car?", + "answer": "Even the newest Daihatsu Feroza is 20-years-old now so they're verging on classic car territory, and this means many will require engine and transmission overhauls, if not even bigger work. Coupled with the fact they are renowned as hardy off-road 4x4s the chances of finding one which hasn't had a hard life is going to be extremely difficult.All that considered, however, they are well-made and generally reliable vehicles when in good operating order." + }, + { + "question": "What is the Daihatsu Feroza tyre size?", + "answer": "While specific tyre sizes will depend on what wheels are fitted to the exact Feroza in question, the popular short-wheelbase Daihatsu 4x4 should normally take a 225/70 R15, though a 205/75 or even a 195/75 could potentially be fitted in certain circumstances.Check what size tyres are on your car now by looking on the side of the tyre for similar numbers as 225 refers to the width in millimetres, 70 or 75 will be the height of the sidewall of the tyre (known as aspect ratio), while 15 refers to the wheel diameter in inches." + }, + { + "question": "Are Jeep Laredos reliable & good cars?", + "answer": "Jeeps tend to have a hit-and-miss reputation with reliability. Some people have nothing but trouble from the time they drive out of the dealership, while others can get hundreds of thousands of kilometres of faithful service from theirs. The Cherokee models, petrol and diesel, seem to prefer being used on long highway commutes rather than in short, stop-start city driving as my best friend's 2015-model diesel Cherokee has been a picture of reliability since he bought it and he regularly commutes several hundred kilometres per-day.His diesel is serviced on-time, every-time which no doubt helps reliability." + }, + { + "question": "Is the VW Caravelle a 4x4?", + "answer": "Both variants of the Volkswagen Caravelle sold new in Australia at the moment are front-wheel drive, however there have been 4x4 variants of previous-generation models sold in the past." + }, + { + "question": "Is the Daihatsu Ferozar available in diesel?", + "answer": "From its 1989 introduction until its cessation in 1998, the Daihatsu Feroza was only available with petrol 1589cc four-cylinder engines." + }, + { + "question": "Is the VW Caravelle a diesel?", + "answer": "Yes, both the Trendline and Comfortline VW Caravelle models on sale new in Australia feature a 2.0-litre diesel four-cylinder engine." + }, + { + "question": "How high is the is the VW Caravelle?", + "answer": "The VW Caravelle is 1990mm tall." + }, + { + "question": "How many seats does the VW Caravelle have?", + "answer": "Current-generation VW Caravelles are licensed to seat 9 people." + }, + { + "question": "Is the Saab 93 a good car?", + "answer": "I'm going to offend Australia's dentists here, but I do not consider Saabs to be good cars. Soft to the point of being unpleasantly spongy, they seem maintenance-heavy and prone to breakages, suffer shocking resale, and aren't that attractive.If you're looking for a good, budget conservative piece of transport in this size of car, have a look at Honda Accord Euros or Subaru Libertys." + }, + { + "question": "How to program Saab 93 key fob?", + "answer": "Given that Saab dealers don't exist any more you'll need to contact a professional locksmith to have them reprogram your Saab's key to the car itself." + }, + { + "question": "How to remove Saab 93 radio?", + "answer": "Begin by gently popping out the air vents in-line with the vent control knobs using a plastic trim removal tool. Slide and twist the vents out to remove them, then use a TX25 Torx bits from the top of the radio unit.Lift the radio up and pull it forward, then unplug the wiring." + }, + { + "question": "How to hotwire a Saab 93?", + "answer": "Hollywood has taught us any car can be \"hot-wired\" in a matter of seconds and driven away into the sunset. Reality tells us a very different tale, however, as in-built electronic immobilisers and steering column locks will prevent you from hot-wiring any modern car.The more pressing question I have is, out of all the cars you'd want to hot-wire, why a Saab 9-3?." + }, + { + "question": "What is the towing capacity of a Hino 300?", + "answer": "The largest Hino 300 legal to drive on an Australian car licence is the 616 IFS (4495kg GVM), which carries a tow rating of up to 3500kg." + }, + { + "question": "What is the fuel consumption of a Hino 300?", + "answer": "Hino's 300-series trucks have been quoted as offering between 4.9 km/L (20L/100km) and up to 6.4km/L (15.6L/100km) fuel consumption." + }, + { + "question": "Can you drive a Hino 300 on a car licence?", + "answer": "The base model Hino 616 IFS is legal to drive on a car licence as it carries a 4495kg GVM rating. Any vehicle rated over 4.5-tonnes (4500kg) needs an upgrade to your car licence." + }, + { + "question": "How many seats does the Toyota Coaster have?", + "answer": "The Coaster is rated to seat up to 22 people." + }, + { + "question": "Is the Toyota Coaster a 4x4?", + "answer": "The Toyota Coasters sold in Australia are rear-wheel-drive, not 4x4. There are companies which specialise in building 4x4 Coasters, however." + }, + { + "question": "How much does the Toyota Coaster weigh?", + "answer": "A Toyota Coaster with a manual transmission weighs in at 3715kg, while the automatic gearbox-equipped Standard model comes in at 3765kg. The Deluxe model comes in at 3780kg." + }, + { + "question": "How long is the Toyota Coaster?", + "answer": "Toyota's Coaster mini-bus is 6990mm tip-to-tail." + }, + { + "question": "Where is the Nissan Cube built?", + "answer": "Nissan's quirky mini-MPV, the Cube, is built in Nissan's Oppama plant, located in the Yokosuka prefecture." + }, + { + "question": "How much can a Jeep Wrangler Unlimited tow", + "answer": "A Jeep Wrangler Unlimited is rated to tow up to 750kg of unbraked trailer or a theoretical maximum of 2300kg if the trailer has brakes." + }, + { + "question": "How to lift a Jeep Wrangler Unlimited?", + "answer": "Firstly, you need to consult an engineering signatory in your state to make sure it is legal to lift the suspension on your Jeep Wrangler Unlimited, as some states do not allow this modification and you can be fined and have your car defected off the road if caught by police. Lifting Jeeps often happens by installing taller springs, and placing taller blocks between the chassis and body. The legal heights of the suspension and lift blocks differ from state-to-state." + }, + { + "question": "How long is a Jeep Wrangler Unlimited?", + "answer": "The Jeep Wrangler Unlimited is 4751mm long." + }, + { + "question": "How many kms does a Jeep Wrangler Unlimited last?", + "answer": "If you look after it and get it serviced regularly there is no reason a Jeep Wrangler Unlimited shouldn't last several hundred thousand kilometres, though you will need to replace parts like shock absorbers, clutches and other wear items." + }, + { + "question": "Are Jeep Wrangler Unlimited good and reliable cars?", + "answer": "Jeep's Wrangler models are an unabashed throwback to their history making simple, rough and ready off-road vehicles. While they've become somewhat chic urban runabouts their fairly simple construction means they're fairly reliable when serviced regularly and looked after. However they're not the last word in refinement or could even be considered all that nice to drive around city environments with poor noise control, heavy steering, poor ride quality and turning circle." + }, + { + "question": "Which Jeep Wrangler Unlimited should I buy?", + "answer": "While the various Jeep Wrangler Unlimited models suit individual tastes, the Sport, Rubicon, Freedom, Overland and Golden Eagle are so similar the best model comes down to which one you can afford and what features you can personally live with or without. Personally, I'd go for the Golden Eagle just for the name alone. 'Murica!" + }, + { + "question": "Is the JMC Vigus a diesel?", + "answer": "JMC's Vigus pick-up ute can be purchased as a petrol model (SLX) or as a diesel with the LX model." + }, + { + "question": "Is the JMC Vigus a 4x4?", + "answer": "There are three models of JMC Vigus on sale in Australia currently, with a pair of two-wheel drive versions and one 4x4 variant. While the SLX is only available as a petrol 2-wheel-drive, the diesel LX can be ordered as a rear-wheel-drive or four-wheel-drive vehicle." + }, + { + "question": "What do the Iveco Daily error codes mean?", + "answer": "Error codes in any vehicle are a way of indicating a problem with a particular area of the vehicle. For an Iveco Daily you should check your user manual and book an appointment with a dealer or qualified Iveco mechanic as soon as possible to get the vehicle inspected." + }, + { + "question": "Is the Iveco Daily a 4WD?", + "answer": "The Iveco Daily is available in two-wheel drive or 4x4 format. The 4x4 models can be purchased in single-cab or dual-cab formats." + }, + { + "question": "Who makes the Iveco Daily?", + "answer": "The Iveco Daily is a light commercial vehicle built by Iveco, an Italian industrial vehicle manufacturer founded in Turin, Italy, in 1975. The Daily van model was introduced in 1978 and the current-spec sixth-generation model was launched in 2014." + }, + { + "question": "Why doesn't my Mazda6's cruise control work?", + "answer": "It’s likely to be one problem that is causing all of the issues you mention. It needs a diagnostic check to locate the cause." + }, + { + "question": "How long is the Chevrolet Trailblazer?", + "answer": "The Holden Trailblazer is 4887mm long, while the Chevrolet Trailblazer is 4877mm long." + }, + { + "question": "What's a good 4WD for $20,000?", + "answer": "Either one would do the job, but I would choose the Forester over the RAV4, it’s a better all round all-wheel drive that should serve your son well." + }, + { + "question": "What is the ground clearance of the Chevrolet Trailblazer?", + "answer": "The Chevrolet Trailblazer has a ground clearance of 231mm, while the Holden Trailblazer has 213mm of ground clearance." + }, + { + "question": "My Isuzu MU-X has turbo underboost", + "answer": "What do you know about its history before you bought it? It could have occurred before you bought it, and just shown up now. It’s not something we hear about." + }, + { + "question": "What colours does the Chevrolet Trailblazer come in?", + "answer": "The Trailblazer comes in eight colours: Blue Mountain, Black Sapphire, Summit White, Switch Blade Silver, Sizzle Red, Auburn Brown, Satin Steel Grey, and Blue Mountain." + }, + { + "question": "Why does my car stop running?", + "answer": "Check the fuel supply, the fuel pump, lines, filter, and consider having a diagnostic check done by a dealer." + }, + { + "question": "What is the towing capacity of a Holden Trailblazer?", + "answer": "The Holden Trailblazer carries a maximum tow rating capacity of 750kg of unbraked trailer, or up to 3000kg if the trailer has brakes." + }, + { + "question": "My Ford Fiesta's transmission is making a bad sound", + "answer": "There have been a lot of problems with the auto transmission in that model, so contact Ford and request help with replacing the transmission. I wouldn’t take the transmission out before you get an answer from Ford, as they might ask you to take it to a Ford dealer for inspection. Taking the ’box out could compromise your case." + }, + { + "question": "Where is the Holden Trailblazer made?", + "answer": "The Holden Trailblazer is built in the General Motors Rayong facility in Thailand." + }, + { + "question": "My car's overspeed doesn't work", + "answer": "You would like to think it is accurate. Check the speed using a GPS, and then adjust the overspeed setting to compensate for whatever error it shows." + }, + { + "question": "Where is the LDV T60 made?", + "answer": "The LDV T60 is made in Wixu, China, by Maxus which is a wholly owned subsidiary of Chinese automotive company SAIC Motor." + }, + { + "question": "A dealer damaged my car", + "answer": "The damage was done by one of the dealers, not BMW itself, so you have to work out which dealer it was that did it and when it was done and then attempt to negotiate a settlement with that dealer.If you have solid proof of who did it then perhaps take it to the consumer affairs people in NSW and ask for their help." + }, + { + "question": "What is the best place to get LDV T60 aftermarket parts?", + "answer": "With the LDV T60 only being launched locally in November 2017 many upgrades are still being developed by Australia's off-road aftermarket segment. Keep an eye out at popular 4x4 accessory shops, as parts to fit these Chinese-made utes come on the market." + }, + { + "question": "Nissan Pulsar 2001: Is my car running on bad fuel?", + "answer": "It could be due to bad fuel. Run it out as best you can, or drain the tank, and refill with fresh fuel from another servo, preferably one that sells a lot of fuel so you can be confident the fuel is fresh.If it still does it then look for other causes, such as fuel filter, fuel pump, air filter, throttle body, spark plugs." + }, + { + "question": "How does the LDV T60 perform offroad?", + "answer": "While under-powered on-road the LDV T60 is regarded as being fairly adept at off-road driving. The top-spec T60 Luxe comes with in-cabin-switchable drive modes, including 2-high, 4-high, and 4-low-range, and also features hill descent control." + }, + { + "question": "Burnt clutch on a Hyundai iMax", + "answer": "The damage to the clutch was caused by you driving it for a kilometre instead of immediately calling for a tow truck. I doubt that you would get anywhere with the supplier." + }, + { + "question": "Who makes the LDV T60?", + "answer": "The LDV T60 is made by Maxus, a subsidiary of Chinese manufacturer SAIC Motor" + }, + { + "question": "Ford Focus: How can I make my car faster?", + "answer": "If you have a non-turbo Focus model I'd suggest looking to trade it in on a turbocharged ST or RS model Focus. These models can be easily upgraded to be made much faster, however before you modify your car you should talk to an engineering signatory in your local state to ascertain if the modifications are legal." + }, + { + "question": "Ford Focus: How to change a battery", + "answer": "Press the grooved buttons on the side of the smart key, then lever the raised centre section on the rear off. Pop the metal key out and, using a metal screwdriver split the key in half by inserting the screwdriver into a slot inside the end of the key. You can then access the battery, prising it out and replacing it." + }, + { + "question": "Ford Focus: How do I unlock the steering wheel?", + "answer": "Press the start button with your foot on the brake, while you wiggle the wheel to the left and right." + }, + { + "question": "Mercedes-Benz A200: Why doesn't it have active cruise control?", + "answer": "A Mercedes-Benz spokesman has told us that it will be available in the new model, but couldn’t say when that would be. If we get more info we’ll post it." + }, + { + "question": "Ford Focus: What's the best car?", + "answer": "The RS because it has the biggest spoilers and makes whooshing noises when you drive fast. Of course, if you can't afford an RS buy the highest spec model you can afford." + }, + { + "question": "Hyundai i30 2009: Does it have a timing chain or timing belt?", + "answer": "It has a timing belt." + }, + { + "question": "Ford Foucs: How much does it weigh", + "answer": "A Trend hatch comes in a 1360kg while the Sport hatch is 1380kg, the Titanium models range between 1403kg (hatch) and 1409kg (sedan), the ST2 hatch is 1425kg, and the all-wheel-drive RS is 1575kg." + }, + { + "question": "Lexus RX350 2007: Are they reliable?", + "answer": "It’s unlikely that a manufacturing fault should show up after 11 years. I suspect that you’re just unlucky and its one of those freak thing that can happen. Even the best cars sometimes break down." + }, + { + "question": "Ford Focus: What battery does it need?", + "answer": "Whatever battery your particular model comes with, which should be written in the owner's manual.The different engines used in Ford's differing Focus models require different specification batteries so I can't answer that question without more information." + }, + { + "question": "Mazda BT-50 2007: Noisy clutch", + "answer": "I’d be checking the clutch to see if it could be worn out or close to." + }, + { + "question": "Ford Focus: What year parts are interchangable?", + "answer": "There are four generations of Focus, built since 1998. If you cross-shop parts in between those four broad generations you stand a better chance of finding interchangeable parts.The generations are, 1998-2005, 2004-2011, 2011-2018, and from 2018-on." + }, + { + "question": "Suzuki Swift 2013: Should I use insurance to fix my car?", + "answer": "Talk to a car detailer to find out how much he would charge to do the repairs and tidy it up. If it’s under $1000 do it that way, otherwise you’re probably best to make a claim.CarsGuide does not operate under an Australian financial services licence and relies on the exemption available under section 911A(2)(eb) of the Corporations Act 2001 (Cth) in respect of any advice given. Any advice on this site is general in nature and does not take into consideration your objectives, financial situation or needs. Before making a decision please consider these and the relevant Product Disclosure Statement." + }, + { + "question": "Honda Civic: How long is it?", + "answer": "The Type R hatch is 4557mm, while the other hatchback models are 4515mm, with the sedan coming in longer again at 4644mm.​" + }, + { + "question": "VE Holden Commodore 2010: Are they good cars?", + "answer": "Yes, the VE Commodore is a sound car and with just 155,000 km on the clock there should be plenty of life left in it. The value ranges from $8000 to $9500." + }, + { + "question": "Honda Civic: What size tyres should I use?", + "answer": "There are several different Honda Civic tire size with the RS, VTI-L, and VTI-LX models using 215/50 R17, the VTi-S using a 215/55 R16, and the Type R 245/30 ZR20." + }, + { + "question": "Toyota Land Cruiser 2008: Hunts gears on the highway", + "answer": "Check the fuel pump, also the injectors, and have a diagnostic check done." + }, + { + "question": "Honda Civic: How to make it faster", + "answer": "If you have a Civic Type R there are many upgrades possible that will make the car faster thanks to its turbocharged engine. The turbocharger system has far greater potential power output than what Honda delivers stock standard, but you should consult an engineering signatory in your local state before modifying your car to ensure it remains legal to drive on public roads." + }, + { + "question": "Holden Cruze 2012: Transmission problems", + "answer": "I’d say it’s got the dreaded Cruze automatic transmission disease. It’s common in that model and it’s likely the transmission will have to be replaced. Contact Holden Customer Care on 1800 033 349 and see if they do." + }, + { + "question": "Honda Civic: How to change oil", + "answer": "The short answer is to warm the engine, jack the car up and put it on secure jack stands, then drain the old oil, replace the oil filter, and refill the engine with the grade and amount of oil specified in your handbook. However, the better way to change the oil is to give the car to a qualified mechanic and have them do it, saving hours of time.By the time you drive around to purchase oil and a filter from an auto parts store, then drive home, you won't have saved much compared to getting a professional to do it!" + }, + { + "question": "Mitsubishi Triton 2013: Do I need to upgrade my tyres?", + "answer": "I presume you’re not overloading the ute, so fit some Light Truck tyres. Passenger car tyres would be quieter, and the ride would be more comfortable, but you really need tyres capable of carrying the load." + }, + { + "question": "Honda Civic: How to bleed a clutch", + "answer": "Bleeding a clutch system involves purging the hydraulic system that operates the clutch slave cylinder, replacing the old fluid with fresh fluid. This is an important piece of maintenance to do as the fluid breaks down over time, or air bubbles can appear in the system, causing problems actuating the clutch. Bleeding these systems isn't a job for an amateur as they involve corrosive fluids and specific techniques that, if done incorrectly, can cause significant damage.It is far better to get a qualified mechanic or dealership to bleed your clutch system for you." + }, + { + "question": "Renault Captur 2015: How much oil should my car be using?", + "answer": "A software upgrade will not affect the oil usage of the car. It was once considered abnormal for a car to use oil, but it’s not today, and many engines consume some oil. It’s important to check the oil level in the engine regularly and top it up when it’s needed. The rate of oil used on the dealer’s test would seem to be reasonable." + }, + { + "question": "Honda Civic: How do I lower it?", + "answer": "Lowering modern car involves swapping out the four coil springs at each corner for shorter, stiffer items. This should only be done by a professional shop who specialise in suspension, and after having consulted an engineering signatory in your home state to check the modifications you want to perform are legal." + }, + { + "question": "Subaru Outback: Does it have a good warranty?", + "answer": "If the shorter warranty of the Subaru is a major concern for you then certainly look at others, like the Sportage or Eclipse, but I would buy the Outback with confidence it will give you a good run beyond the warranty." + }, + { + "question": "Honda Civic: How much does it weigh?", + "answer": "The RS, VTI-S, and VTi-L sedans weigh 1331kg while the same models in the 5-door hatch body come in at 1337kg. The Type R weighs 1390kg, while the VTi-LX hatch weighs 1365kg." + }, + { + "question": "Nissan Qashqai: How often does it need a new clutch?", + "answer": "Clutches wear out faster with a dual-mass flywheel, but 40,000 km is much too early, although no unheard of. The reason they cost so much to replace is that the flywheel is replaced at the same time." + }, + { + "question": "Holden Astra 2004: What type of fuel does it need?", + "answer": "The recommended fuel for the 1.8-litre AH model Astra is 91-octane regular unleaded." + }, + { + "question": "Which Honda Civic do I have?", + "answer": "Honda sells a dizzying range of Civic models, including the VTI, VTI-S, VTI-L, VTI-LX, and RS in sedan and hatchback, with the range topped by the be-winged, turbocharged Type R hatchback. The easiest way to figure out which model you have is to look on the back of the car for a badge on the boot lid which should tell you which model you have." + }, + { + "question": "When is the new Ford Focus coming out?", + "answer": "The fourth-generation Ford Focus launched in April 2018 and, given the previous generations' long model runs, it is likely there won't be a new generation model launched until at least 2025." + }, + { + "question": "Ford Focus: How to change the oil", + "answer": "The oil change process hasn't really changed much in the last 100 years of internal combustion engines, as you need to drain the old oil out, remove the old oil filter, fit a new filter, refit the drain plug and top up the engine with the correct amount of oil. However, some modern cars (like Fords) have sensors in the oil pump that cause problems if you take longer than 10 minutes to change the oil. For this reason I recommend taking your car to a qualified mechanic to have the oil changed to avoid costly engine repairs." + }, + { + "question": "How to change and adjust Honda Civic headlights?", + "answer": "Unlike back in the day when cars had headlights as powerful as a candle in a thunderstorm, adjusting modern headlights can have serious effects on road safety and should only be done by qualified professionals. Changing headlight bulbs is simple, just unplug the wiring harness on the back of the headlight you need to change, then turn the bulb clockwise and remove it. Fit the new globe, turn the globe counter-clockwise, and refit the wiring." + }, + { + "question": "Ford Everest 2017: fuel line clips and battery dramas?", + "answer": "We haven't had any feedback on the issues you mention, but have had complaints of poor build quality. Your problems would seem to be because of build quality issues." + }, + { + "question": "What year Honda Civic is best and what model should I buy?", + "answer": "How long is a piece of string? Without knowing specific information about you (your age, budget for a car, where you drive, if you have a garage or not), as well as what you need from a car, the advice is going to be fairly pointless. The \"best\" Civic is generally the latest and highest-spec model you can afford as this will have more features to make driving nicer." + }, + { + "question": "Holden Captiva 2010: A reliable purchase?", + "answer": "Owners complain about many things, most of them relate to build quality, but one problem hat stands out relates to the automatic transmission. I would be cautious about buying one, but you'll get a good picture of all Captiva issues on our Captiva problems page." + }, + { + "question": "How much can a Honda Civic tow?", + "answer": "Although most Civic models are rated to tow up to 800kg of braked trailer and 500kg of unbraked trailer, the high-performance Type R model is not rated to tow anything at all. Bear in mind the maximum tow rating includes the trailer weight, and even a small box trailer or boat trailer will weigh over 100kg." + }, + { + "question": "Peugeot 206 2006: spark plug problem?", + "answer": "If it's not getting any spark, you should check the ignition coil and the engine computer. If you're not sure about doing it have a mechanic check it." + }, + { + "question": "How to reset maintenance light on Volvo XC60?", + "answer": "Maintenance lights are an important way your car tells you it needs to go to a mechanic and have consumables like engine oil, or faulty parts, changed. There are ways to turn these lights off when they illuminate, but that does not fix the problem (which is the reason the light turned on in the first place), so if you see the maintenance light come on just book your car in with a mechanic to have it diagnosed and fixed properly. They can turn the service light off for you." + }, + { + "question": "Mazda CX-3 2018 update?", + "answer": "The latest update actually arrived this week, and you can read our full review here." + }, + { + "question": "When is the new Volvo XC60 coming out?", + "answer": "Volvo launched the second-generation XC60 in 2017 and, given the first-generation model lasted nine years I wouldn't expect a new model soon!" + }, + { + "question": "Mazda BT-50 2011: Turbo noise?", + "answer": "Without being able to view it and hear it firsthand it's hard to suggest what might be wrong. It could be a bearing in the turbo, but that's only an educated guess. I would have a mechanic check it." + }, + { + "question": "Nissan X-Trail: Is it good off road?", + "answer": "It depends how \"off-road\" you actually want to go. Mild, well-graded fire trails and a little bit of light beach or snow work are easily handled by the X-Trail, but deep ruts, moderate 4x4 trails, or deep powdery sand and snow will catch the X-Trail out." + }, + { + "question": "Ford Ranger 2017: diff markings?", + "answer": "They are indicators that show work was done on the differential, but they're not anything should be on concern. Cars have all sorts of marks on them from production, they usually indicate a check has been done along the way." + }, + { + "question": "When is the new Nissan X Trail coming out?", + "answer": "The current model Nissan X-Trail is the third-generation of the popular soft-roader and was initially unveiled in 2013. The range was updated for the 2017 model year with a thorough facelift, which should see it through to an expected replacement date of approximately 2020 - possibly debuting in mid-to-late 2019." + }, + { + "question": "Hyundai ix35 2014: radio failure outside warranty", + "answer": "The radio reception in Hyundai cars has been a regular compliant over the years, and there's never been a satisfactory solution. Being a relatively new car I would persist with Hyundai and request a replacement head unit as a gesture of good will. I think Hyundai would be crazy to refuse you and risk damaging its reputation." + }, + { + "question": "Ford Focus: How to remove the radio", + "answer": "Pop out the side trim panel next to the centre console using a plastic trim removal tool, and then remove the plastic trim surrounding the gear shifter console. There is a T20 Torx bit holding the back of the shifter trim down, so remove that. Pop off the trim panel above the temperature and fan controls (housing the passenger airbag warning light), then disconnect the wiring connector for the passenger airbag warning light. Remove the four T20 Torx bits holding the fascia to the car, then put the car into Drive (or 2nd gear if a manual), pop up the gear shifter boot, then pop out the rest of the shifter and fan control plastic trim. Pop the radio and vent panel out by pulling on the opening under the hazard light button, then unplug the radio wiring.The radio unit is held in by two T20 Torx bits." + }, + { + "question": "Hyundai Getz 2009: which version had stability control?", + "answer": "There were two models in 2009, the S and the SX. The S didn't have ESP (stability control), but the SX got ESP with the MY2009 upgrade in October 2008." + }, + { + "question": "How long is a Ford Focus?", + "answer": "Ford Focus four-door sedans are 4538mm long, while the five-door hatch comes in slightly shorter at 4360mm for the Trend, Titanium, and Sport, and the ST's bodykit pushes this model to 4362mm long. The body-kitted all-wheel-drive RS model is longer again at 4390mm." + }, + { + "question": "Kia Sportage 2018: Engine power?", + "answer": "There are three engines available in the 2018 Kia Sportage: a 2.0-litre four-cylinder petrol engine with 114 kW in the SLi, Si Premium and Si, a 2.4-litre four-cylinder petrol engine with 135 kW in the GT-Line, and a 2.0-litre four-cylinder turbo-diesel engine with 136 kW." + }, + { + "question": "Which Ford Focus do I have?", + "answer": "Walk to the rear of your car and look directly at the back. Near the right-hand taillight should be a badge telling you which model you are looking at. This will either say, Trend, Titanium, Sport, ST or RS. The Focus range runs from the Trend at the bottom up to the sporty ST, with the high-performance RS standing out on top." + }, + { + "question": "Tata Xenon 2018: 4x2 auto?", + "answer": "A six-speed automatic transmission is optional." + }, + { + "question": "Which Toyota Corolla is the best?", + "answer": "I would consider the best Corolla to be the one with the most amount of features as it will - arguably - make driving a more enjoyable, easier experience. To this end, the extra features found in the ZR model over the Ascent and SX trims will mean not only will you enjoy driving the car, but your passengers will find themselves in a nicer space." + }, + { + "question": "Kia Sorento 2018: petrol or diesel long term?", + "answer": "There are a lot of factors that contribute to the decision, and many of them are variable. Things that can affect the outcome are the type of driving you do, and the price of diesel compared to petrol. Currently the price of diesel is comparable to the price of petrol, but sometimes diesel can be much more expensive than regular 91-octane petrol. On the basis of what you have told us about your driving I would estimate you would save $800-$900 per year on the cost of fuel if you drove a diesel, but the price of a diesel Sorento is around $2500 more than the price of a petrol engined model, remembering that the diesel is only available with all-wheel drive and the petrol only comes with front-wheel drive. With the fuel savings you would cover the different in purchase price in 2-3 years, leaving with an annual fuel cost saving thereafter. The DPF is really only a problem if you have to have it manually regenerate because your driving doesn't allow it to do it automatically. All things considered the diesel is probably the best way to go for you." + }, + { + "question": "Is Toyota Corolla good in snow?", + "answer": "As a front-wheel drive passenger car designed for urban roads, the Corolla can be driven in very light snow conditions so long as the driver takes precautions, like lowering their speed and watching for ice. However, the Corolla isn't really the ideal car for regular trips to the snow, or for driving in deep snow. While Toyota's all-wheel-drive RAV4 model is more at home in snow, the best model for regular snow driving is the heavy duty Prado or LandCruiser models which have proper 4x4 drivetrains and all-terrain tyres better suited to slippery snow conditions." + }, + { + "question": "How to change the battery and program the Honda Civic key fob?", + "answer": "To change the CR2032 battery in a Honda SMART key fob you slide the plastic tab on the back of the key across while pulling out the manual key shaft. Twist the key shaft in the back of the SMART key fob to pry the two halves apart, then replace the battery. Programming the key to work with the car's security system requires taking it to a specialist locksmith or a dealer to have it programmed to your vehicle." + }, + { + "question": "Is the Honda Civic front wheel drive or all wheel drive?", + "answer": "Honda's Civic is a mainstay of the front wheel drive layout. While there are 4 wheel drive vehicles based on the Civic Honda do not offer a 4 wheel drive Civic model." + }, + { + "question": "Where are Honda Civics made?", + "answer": "First built in 1972, the Honda Civic has become an icon for Japanese cars, selling over 18 million units in the past 46 years. Today, Honda builds the 10th-generation model in Canada and the USA, along with Japan and Thailand." + }, + { + "question": "How much can a Volvo XC60 tow?", + "answer": "Full petrol XC60 models are rated to tow 2400kg worth of braked trailer, or 750kg unbraked. Hybrid models can tow up to 750kg unbraked or 2100kg braked." + }, + { + "question": "How long is a Volvo XC60?", + "answer": "The second-generation XC60 is 4688mm long on a 2865mm wheelbase." + }, + { + "question": "Is the Volvo XC60 front wheel drive or 4 wheel drive?", + "answer": "Volvo's XC60 SUV drives all 4 wheels, built on the Volvo SPA platform." + }, + { + "question": "How long is a Nissan X Trail?", + "answer": "The third-generation Nissan X-Trail is 4641mm long." + }, + { + "question": "How much can a Nissan X Trail tow?", + "answer": "Both petrol and diesel, two wheel drive and four wheel drive X-Trails are rated to tow 750kg unbraked and 1500kg worth of braked trailer." + }, + { + "question": "How to program a Nissan X Trail key fob remote?", + "answer": "While you can program traditional ignition barrel-based keys in the car, modern smart key fobs need to be coded to the individual car's computer as that controls the security system. This means the easiest way to program a new key fob to your X-Trail is to take it to a Nissan dealer or qualified locksmith as they have the specialist software to do the job." + }, + { + "question": "How to program Ford Focus key fob remote?", + "answer": "The simplest way to program a Focus smart key fob is to take the car to a Ford dealer or qualified locksmith and have them program it for you. Modern cars need to have their keys coded to the computer which runs the car's electrical and security systems, and this requires specialist software." + }, + { + "question": "How do you change headlight bulb and adjust Ford Focus headlights?", + "answer": "Ford's Focus uses a Halogen H7 bulb in its low-beam socket. Open the bonnet and remove the two Torx screws holding the headlight in place, then lift the headlight forward and out of the car. Unplug the wiring connector on the back, then remove the rubber boot weather seal on the back of the headlight. Undo the grey clip holding the headlight bulb in place, then remove the old bulb. Refitting the headlight is the opposite process. Adjusting the headlight aim should be done by professionals to ensure the light doesn't blind oncoming traffic, while also properly illuminating the road in front of the car." + }, + { + "question": "How much can a Ford Focus tow?", + "answer": "The Ford Focus Sport is rated to tow 1100kg worth of braked trailer or 750kg unbraked. The ST and RS models are not rated to tow any weight due to their performance suspension." + }, + { + "question": "Is Toyota Corolla fuel efficient?", + "answer": "Toyota rates their latest Corolla's fuel efficiency at 6L per-100km, which is impressive given the 126lW 2.0-litre motor in the new model." + }, + { + "question": "Holden Cruze SRi 2012: On-going transmission issues solution?", + "answer": "The car is six years old, and was bought used, so you are unlikely to get any sympathy at Holden. You need to negotiate with the dealer who sold it to you, but I doubt that you will get any support there either. Your choices are to persist with it and hope that it doesn’t have any more gearbox issues, or unload it." + }, + { + "question": "Is Toyota Corolla Automatic?", + "answer": "Toyota Corollas are sold with both automatic and manual transmissions." + }, + { + "question": "Hyundai iLoad 2015: Common problems?", + "answer": "The iLoad was plagued with turbocharger problems, but that was put down to inadequate servicing. It was determine that more frequent oil changes were needed to avoid the problem. Check the car you’re looking at to make it has been regularly serviced, and preferably every 10,000 km at the maximum, not the 15,000 km that was recommended." + }, + { + "question": "What battery for Toyota Corolla?", + "answer": "Batteries for 2007-2018 11th-generation Corollas have basic dimensions of 234mm (long), 129mm (wide) and 201mm (tall, without terminals). They need approximately 430CCA (cold cranking amps). A Century NS60LS is reported to be a direct replacement for the original Toyota battery." + }, + { + "question": "Ford Territory TX RWD 2006: Pre-purchase inspection?", + "answer": "The early Territory was subject to a few issues that demand care when buying one now. The main one was the front suspension lower ball joints, which wear out relatively quickly and typically require replacement every 100,000 km or even less. Check the front suspension. The diff bushes are also a problem area; they also chop out quite quickly, so check those when you’re under the car. The automatic transmission can also be a source of trouble, and it’s an expensive item to replace, so pay close attention to the operation, gear changing etc., of the auto." + }, + { + "question": "Ford Falcon: Buying for less than $3000", + "answer": "With such a low budget your choices are very limited. The best you could hope for would be a BF/BFII XT six-cylinder sedan. Shop around and choose the car in the best condition, with the lowest kilometres, and a solid service history." + }, + { + "question": "Volkswagen Passat 2006: Oil pressure dropping after top up?", + "answer": "It’s not related to the oil, the oil you used was correct. It shouldn’t lose oil pressure so quickly, if it does there is something going on within the engine that needs addressing. If the engine is making a bad sound, don’t drive it, and get a mechanic to check it." + }, + { + "question": "Holden Cruze 2012: Is it a safe used buy?", + "answer": "It’s in the zone, so I would be very cautious about buying it. If you can, check its history to see if there has been any trouble with the automatic transmission, and consider having it checked by an automatic transmission specialist." + }, + { + "question": "Daewoo Kalos 2003: Burning oil smell from under the bonnet?", + "answer": "Is it using oil? Does it blow smoke from the exhaust? If the answer to those questions is no, then I would be looking for an oil leak from the engine." + }, + { + "question": "Subaru Impreza 2006: Any tips for selling used? What price should I ask?", + "answer": "Your asking price seems a little high, even though the car appears from what you have told us to be a good one. But be patient, and leave it advertised as you have done for another week or two before considering lowering the price a little if you still haven’t had any responses. If you're looking for a quick sale check out our price and spec guide here." + }, + { + "question": "Subaru Forester 2013: Towing a mid-sized caravan with 2.5 auto?", + "answer": "It’s rated to tow up to 1500 kg if the caravan has brakes, so providing it weighs less than 1500 kg when fully loaded it should tow it without difficulty. But I would recommend that you have the automatic transmission serviced before you leave on your trip." + }, + { + "question": "Mazda CX-8 DPF issues around town?", + "answer": "Given the CX-8 only arrived on the market in June 2018, it's a bit too early to say conclusively, but the current CX-5 diesel (which shares its mechanicals with the CX-8) seems to be trouble free under these conditions. Early versions of the first-generation CX-5 diesel had diesel particulate filter (DPF) issues that caused diesel fuel to leak into the engine oil, but this was fixed with hardware and software upgrades under warranty in 2012. Having said that, any car will likely benefit from the odd highway run, but I wouldn't have any concerns about the CX-8 around town." + }, + { + "question": "Is Honda Civic a good and reliable car?", + "answer": "Honda's Civic has been a bastion of high-quality construction and reliability since the model was introduced in 1972. Generally, if the models will run for many hundreds of thousands of kilometres, and up to 40 years, if properly serviced and maintained by professional mechanics." + }, + { + "question": "Where is the Volvo XC60 made?", + "answer": "The first series Volvo XC60 was made by Volvo Car Gent in Ghent, Belgium. The second-generation, released in 2017, is made in Sweden (Torslanda), China (Chengdu), and Malaysia (Shah Alam)." + }, + { + "question": "Is the Volvo XC60 a reliable & good car?", + "answer": "Volvo XC60s are comfortable, well-equipped cars and, if properly serviced and maintained, are reliable as any other late-model premium-class cars." + }, + { + "question": "Where is the Nissan X-Trail made?", + "answer": "The Nissan X-Trail is made in Nissan's facilities in Japan (Kanda, and Fukuoka), as well as Saint Petersberg in Russia, Dalian in China, Purwakarta in Indonesia, Serendah, Malaysia, Miaoli in Taiwan, Samut Prakan in Thailand, Tennessee in the USA, and Busan in South Korea." + }, + { + "question": "Is the Nissan X-Trail 4 wheel drive?", + "answer": "The Nissan X-Trail is made in both two-wheel drive and four-wheel-drive (4WD) variants. While it is not regarded as a serious 4x4 it is a capable machine in sand and light dirt situations." + }, + { + "question": "Nissan X-Trail: is it a reliable used car?", + "answer": "Properly maintained the X-Trail will be as reliable as any other Japanese-built car or 4x4. They have a good number of on-board features and options, though they aren't considered a luxury vehicle." + }, + { + "question": "Is the Ford Focus front wheel drive or all wheel drive?", + "answer": "All Ford focus models are front wheel drive except for the turbocharged RS performance car, which is an all-wheel-drive." + }, + { + "question": "Is the Ford Focus a reliable & good car?", + "answer": "Properly maintained and serviced, Ford's Focus model should be a good and reliable car. While not as well-finished as some premium offerings from Audi or Mercedes-Benz they are good machines that can last for many years. The Focus RS is a genuine fire-cracker of a performance car." + }, + { + "question": "Where is the Ford Focus made?", + "answer": "Introduced in 1998, the Ford Focus represents a mid-sized hatch for world markets, and the fourth-generation model is made in both Germany and China." + }, + { + "question": "Why won't my Chery J11 start?", + "answer": "You need to find another mechanic for starters. There is nothing out of the ordinary about the Chery that would stump a competent mechanic. If there’s no spark, check the ignition, and the engine computer. If you need parts simply go on-line and Google Chery parts and you’ll find a number of suppliers." + }, + { + "question": "Mini Cooper 2018: How to lower it?", + "answer": "The Mini uses coil springs to set its ride height, and there are several aftermarket options for lower coil springs. However,they should be installed by a professional suspension workshop. You should also check the laws and regulations in your state to ensure the legality of any modifications you're planning on doing." + }, + { + "question": "Which is the biggest Mini Cooper?", + "answer": "In terms of physical size the five-door Mini Countryman is the largest vehicle in the current Mini fleet." + }, + { + "question": "Mini Cooper 2018: How to remove the door panel?", + "answer": "Pop out the red cap, then remove the fastener behind it. There are then four other fasteners around the door card to remove. Pull the door handle cover off, then lever the bottom of the door card off.You can then work the door panel loose by pulling the top part of the panel forward and lifting it up." + }, + { + "question": "What size tire for Mazda 3?", + "answer": "Depending on the wheel package optioned on the car the Mazda3 will come with one of three tyre size, ranging from 205/50 R16, to 205/60-R16, up to 215/45-R18." + }, + { + "question": "What colors do Toyota Corolla come in?", + "answer": "The 2019-model Corolla is available in silver, blue, red, dark grey, black and white." + }, + { + "question": "Are there potential mechanical issues with buying a 2010 Subaru Outback with less than 50,000 km on the clock?", + "answer": "The main thing is servicing. Some owners tend to neglect the maintenance if their car doesn’t get used very much; they think it doesn’t need regular servicing like it would if it was used more often. That’s not the case; it still needs regular periodic maintenance. Certainly check the service record. Nothing should go wrong if it starts being used more often, and 100 km per week is not very much. You could, if you felt the need, replace the drive belts, radiator hoses; flush the cooling system, and brakes. But as it is it should be a good, reliable car." + }, + { + "question": "Nissan Pulsar 2016: Faulty rear subframes", + "answer": "We haven’t had any reports of problems like you describe. If you’d care to send us more information on the problem we could perhaps find out more." + }, + { + "question": "How do I change a timing belt on a 2006 Holden Vectra and is it expensive?", + "answer": "You need to remove the timing cover on the engine, remove the old belt and fit the new one, it’s not terribly difficult. Costwise I would expect to be around $400-$600." + }, + { + "question": "Mazda BT-50: Engine and powertrain light illuminated", + "answer": "You need to take it to a mechanic for a diagnostic check to find the cause of the problem. It sounds like it could be in the transmission; perhaps the powertrain module could be at fault." + }, + { + "question": "How much is my 2005 Honda Accord worth?", + "answer": "Very little. If all was well with the car, and it was in good driving condition it’s only worth $3000-$4000, but if the automatic transmission has to be replaced it’s probably worth $500 or so." + }, + { + "question": "Is there a wagon you would recommend under $10,000?", + "answer": "The VW dual-clutch automatic was troublesome in the period you are considering, so it’s probably best to avoid it, or buy one with a manual gearbox. Rather than a wagon perhaps consider a compact SUV." + }, + { + "question": "Ford Escape 2006: Can sudden acceleration damage the alternator?", + "answer": "I don’t believe so." + }, + { + "question": "Are Jeep Patriots reliable?", + "answer": "Among a field of popular, but fairly bland, Japanese options the Jeep Patriot seems like an interesting choice for those who can't afford or fit the Grand Cherokee into their lives. Unfortunately Patriots aren't the most reliable vehicle compared to the sturdy Toyota RAV4 or Volkswagen Tiguan, which are the small SUVs I'd suggest investigating." + }, + { + "question": "How much horsepower does a Toyota Corolla have?", + "answer": "The latest (MY18) Corolla has 169hp from a 2.0-litre four-cylinder engine, or 126kW in the new money." + }, + { + "question": "How to remove a Jeep Patriot radio?", + "answer": "Use a plastic trim removal tool to pop out the radio and air conditioning fascia panel by prying around the edge. Unplug the wiring connector, then remove the four Phillips-head screws holding the radio unit in. Slide it out, disconnect it and remove it from the car." + }, + { + "question": "Mini Cooper: Are parts expensive?", + "answer": "They are more expensive than Toyota Corolla parts, but cheaper than parts for a Rolls Royce. Generally, most European vehicles will have more expensive parts compared to a similar Japanese or Korean car and the Mini is no different. Finding a good independent mechanic and researching where parts can be purchased cheaper is how many owners save money." + }, + { + "question": "How to unlock steering wheel Mazda 3?", + "answer": "Sit in the driver's seat with the smart key in the centre console. Press the start engine button and jiggle the wheel side-to-side." + }, + { + "question": "What does a Toyota Corolla weigh?", + "answer": "The new-generation Corolla weighs 1388kg." + }, + { + "question": "How do I get back my money after a dealer mistake?", + "answer": "As the dealer caused the problem that is your starting point. Put your case to them, stating your concern about the car and what they did, and ask for a refund or a replacement car. If the response is not to your satisfaction go to the NSW consumer affairs people and seek their assistance in resolving the matter." + }, + { + "question": "Kia Cerato 2016: Terrible road noise", + "answer": "Tyres are the usual cause of high road noise, it’s usually worse in a hatch than a sedan. If changing tyres didn’t help, you could try using noise insulation material on the inside, on the floor and on the inner guard." + }, + { + "question": "How to remove Toyota Corolla door panel?", + "answer": "Lower the window completely, then use a trim removal tool to pry out the sail panel holding the tweeter speaker in the top front corner of the door card. Remove the speaker and unplug it, then hold the inner door handle open as you pry out the small cover behind the handle. Use a Phillips-head screwdriver to remove the screw behind it, then pull the trim cover off the large door pull handle by working from the bottom up. There are two Phillips-head screws holding it to the door. Pull the door trim away from the door trim starting at the bottom, working around to the top and sliding it up once all the clips are released. Unhook the door handle cable and you can remove it." + }, + { + "question": "How to remove Mazda 3 grill?", + "answer": "The grille is integrated to the bumper bar on Mazda's volume-selling small car, but is still fairly easy to remove. Open the bonnet (hood) and remove the plastic trim piece behind the front bumper, in front of the radiator and intake. You will have to remove two fasteners holding the edge of the air intake down, along with pop-up clips across the panel. Remove the 10 bolts holding the splash guards to the bumper under the front edge of the car. There are 3 on the left, 3 on the right, and 4 across the front, then you can pop out the lip of the centre panel which rests on the inner edge of the bumper as there are 2 more fasteners hidden behind that lip. Pop out the fasteners holding each side of the front of the inner guards to the bumper, and then remove the 8mm bolt hidden behind the inner guards holding the bumper to the metal front guard panel on both sides. Pop the bumper out of its clips by levering the edges of the bumper out first, then tugging on the grille to pull the bumper out. Disconnect turn signals and driving lights and the bumper is ready to come out. The grille can then be unscrewed from the bumper shell." + }, + { + "question": "Hyundai Santa Fe 2009: What's it worth?", + "answer": "It’s always a risk to use a secondhand part, because you have no guarantee of its condition, but if you don’t want to spend the full amount for a genuine factory part then the risk might be worth it. If sold privately it would be worth $9000-$12,000." + }, + { + "question": "Mini Cooper 2018: How to change the oil?", + "answer": "Take it to a good independent mechanic and have them do it, as you don't save enough money doing the job yourself to make it worthwhile spending the time sourcing your own oil and filter, jacking the car up, risking scaling yourself with hot oil while draining the old oil, making a mess when filling the new oil, then disposing of the old oil (you can't put it in your bin!)." + }, + { + "question": "Can I customise the lane change signal on my Suzuki Kizashi?", + "answer": "Take it to a dealer and have them do it." + }, + { + "question": "Holden Barina 2008: How do I fix the faulty dash?", + "answer": "The first thing to check is the fuse. The location of the fuses panel will be shown in the owner’s manual; that should also show which fuse is the one for the instrument panel." + }, + { + "question": "Toyota RAV4 2018: What size tyre?", + "answer": "Depending on what spec model RAV4 you have they were either sold with 235/55-18 tyres (on models with 18-inch wheels), or 225/65-17 (for models with 17-inch wheels). If you read the writing on the side of your tyres you should see similar numbers written there, which will tell you what size tyres the RAV4 has on it now. The first three numbers (225 or 235) refers to how wide the tyre is in millimetres, the second numbers (55 or 65) are how tall the profile of the tyre is, with the lower number referencing a thinner tyre sidewall. The final numbers (17 or 18) refer to the size of the wheel the tyre fits to." + }, + { + "question": "Why won't my Nissan X-Trail start?", + "answer": "I doubt that it’s the battery or starter that’s causing your problem. I would suggest digging deeper into the engine itself, perhaps even check for a leaking head gasket." + }, + { + "question": "Failed clutch in 2006 Nissan Pathfinder", + "answer": "I would doubt that he has any claim; clutches are considered a wear and tear item and not covered by warranty." + }, + { + "question": "How much can a Jeep Patriot tow?", + "answer": "The Jeep Patriot can tow 750kg of unbraked trailer (like a common box trailer, or small boat trailer), or up to a theoretical limit of 1500kg if the trailer is equipped with brakes." + }, + { + "question": "Is the DSG gearbox good in a Volkswagen or Skoda wagon?", + "answer": "The DSG is a brilliant idea, but it was affected by a couple of issues that soured the experience for a lot of owners. The latest DSG is not affected by the problems of the older units; there have been a lot of improvements made to overcome the issues it had. You can buy one with confidence." + }, + { + "question": "Nissan Navara 2018: Engine vibration", + "answer": "At this stage you should work with the dealer to resolve your concerns. They are already switching tyres to see if the higher speed vibration is due to the tyres, which is a sign they want to work with you. With the other concerns I would urge you to demonstrate them to the dealer, so they are in no doubt as to what it is you don’t like, and press them to find and fix the cause." + }, + { + "question": "Toyota RAV4 2018: How to change the oil?", + "answer": "Take it to the dealer, sit down, have a coffee, wait a couple of hours, then pay the bill and drive away. If you're not experienced with working on your own car you're best off taking your car to a qualified mechanic or dealership and paying them to do it, as it rarely works out significantly cheaper to change fluids yourself at home despite the risk of scaling yourself with hot oil or having the car fall off the jack and kill you." + }, + { + "question": "Mini Cooper 2018: How to open the hood?", + "answer": "Pull the bonnet release lever, found on the driver's side A-pillar near the pedals, then walk to the front of the car. Approximately 30cm to the right of the Mini badge on the bonnet (hood) there is a button. Push that and lift, and the bonnet (hood) will open." + }, + { + "question": "Hyundai i30: Warning against PD", + "answer": "Everyone should check his or her new car before taking delivery of it, no matter the brand. You shouldn’t just assume that because it is new that it is without flaw. Having taken delivery you have much less power to have problems corrected, leaving you in the situation of having to negotiate with the dealer and the carmaker to get a satisfactory outcome. If you feel they are not interested in your concerns you should contact your state’s consumer affairs department and seek their advice." + }, + { + "question": "Volkswagen Polo 2013: Broken gearbox", + "answer": "It is unusual to have to replace a manual gearbox at any time, but to have to do it at just 199,000 km is unacceptable. Take it up with VW and see if they would cover at least part of the cost of the replacement." + }, + { + "question": "How to lower a Mazda 3?", + "answer": "When you lower a car you are normally simply swapping the coil springs for lower, stiffer units which reduce the ride height of the car, and makes the suspension firmer as there is less space for soft coils to absorb the bumps you drive over on the road. It requires specialised tools like coil spring compressors to safely remove the old suspension (which is held under tension) and fit the new parts. Sometimes you will need to replace the dampers (shock absorbers) with new units suited to the lowered ride height, too, and you will always need to get a new wheel alignment done by professionals once done. Due to the risks to your safety and the legality of your car, you should only have a professional suspension workshop lower your car for you - people have been killed while lowering their cars, such is the potential danger of this job." + }, + { + "question": "Hyundai Santa Fe 2017: Problems with diesel transmission", + "answer": "The diesel is rated to tow up to 2.5-tonne so it should handle your camper with ease. There are a few reports of transmission/transfer case failures, as your mechanic has told you, but it’s not widespread, and with a warranty that lasts for five years with unlimited kilometres you should be well covered if something does go wrong." + }, + { + "question": "How to lower a Toyota Corolla?", + "answer": "Lowering the suspension of a car is a fairly simple job in principle, but can have catastrophic consequences if you don't select the correct parts or have limited mechanical experience. Take the car to a professional suspension workshop as they can advise the best way to legally lower your car, and do the job for you as people have been killed when lowering their cars in the incorrect way." + }, + { + "question": "How long is a Jeep Patriot?", + "answer": "Jeep's Patriot model us 4410mm long, on a 2635mm wheelbase. It is 1755mm wide and 1670mm high." + }, + { + "question": "Toyota RAV4 2018: When is the new version coming out?", + "answer": "The fifth-generation RAV4 model, coded XA50, has just been launched so it shouldn't have an update for a few years yet." + }, + { + "question": "Toyota RAV4 2018: How to unlock steering wheel?", + "answer": "Turn the key while wiggling the steering from left to right." + }, + { + "question": "Ford Falcon: Electrical problems", + "answer": "Take it to a mechanic or auto electrician to sort it out. It could be a problem with the dash." + }, + { + "question": "Mini Cooper 2018: How to adjust the headlights?", + "answer": "Current-generation Minis use H4 Halogen in their low beam lights, and you need to ensure you have the ignition switched off and to never, ever touch the globes with your bare hands. Open the bonnet and pop open the cover protecting the back of the headlight. Disconnect the wiring plug and unclip the wire retainer holding the globe in by pinching the open end of the clip together while swinging it out. You can then remove the globe and switch it over. Adjusting headlights should be performed by a qualified mechanic to ensure they don't blind other motorists or leave you lacking proper illumination." + }, + { + "question": "Is 40,000 km out of a set of tyres good?", + "answer": "40,000 km out of a set of tyres is not great, but it depends on the car and the type of driving you do. As an alternative you could try a Michelin tyre." + }, + { + "question": "Mini Cooper: How to make it faster?", + "answer": "The easiest way is to sell the naturally aspirated Cooper and buy a factory high-performance model like a GP Edition or a Cooper S John Cooper Works model." + }, + { + "question": "Will Holden replace the transmission on my 2012 Cruze?", + "answer": "It is a common problem. Contact Holden’s customer service (1800 033 349) and lodge a claim to have the transmission replaced." + }, + { + "question": "Mini Cooper: What model do I have?", + "answer": "I am not sure as you didn't supply pics of it. Mini sell a two door Convertible model, a three door hatch, a five door hatch, a five door Clubman wagon, plus an off-road-inspired five door variant called the Countryman. They also sell the high-performance John Cooper Works model." + }, + { + "question": "Isuzu D-Max: No power uphill", + "answer": "There’s clearly something wrong with it. Take it to a dealer and have it diagnosed." + }, + { + "question": "Kia Sorento 2018: How to change the oil?", + "answer": "The easiest way is to take it to a mechanic and have them do it. Changing oil can be risky, to your health and wallet, if you get it wrong." + }, + { + "question": "Hyundai i30 2011: What warranty is offered on a new transmission?", + "answer": "On the surface it does seem unreasonable that the new transmission is not covered by the warranty. I would press Hyundai for an explanation of the problem, and an answer as to why the replacement transmission isn’t covered. If that doesn’t get a satisfactory response I would contact the Consumer Affairs people in Victoria and enlist their help." + }, + { + "question": "Ford Escape 2018: Is it good in the snow?", + "answer": "The Ford Escape's prowess would be limited in snowy conditions due to its platform as a \"soft-roader\" limiting grip and traction. It would be adviseable to fit snow chains." + }, + { + "question": "What's the average price of an '04 Lexus RX330 sports luxury?", + "answer": "If you were buying it you would pay $9000-$11,500; if you were trading it in you would get $6500-$8500. On average it would have done between 130,000 and 240,000 km." + }, + { + "question": "Mitsubishi Triton: Paint fading", + "answer": "I wouldn’t expect the paint to be peeling in such a short time. Take it back to the dealer who fitted it and request they repair it." + }, + { + "question": "How to use Bluetooth in a Mazda 3?", + "answer": "Turn on Bluetooth on your phone and set it to discoverable, then use the Menu button on the Mazda3 audio screen to scroll through to BT Setup. Select BT Setup using the volume dial, then use that same button to select Pair Device. The system will display a four digit PIN on the screen, accept that by pressing the volume button. The screen should then flash Pairing on the screen, so select the car's Bluetooth name on your phone, then enter the four digit PIN on your phone. The car's audio screen system should show Pair Success if it works as intended. Further details will be in your owner's manual." + }, + { + "question": "Holden Commodore: What is the difference between the SV6 and the SV6 Storm?", + "answer": "The Storm was a marketing package based on the SV6 and came with specific badging, front fog lamps, and sat nav." + }, + { + "question": "What is the bolt pattern on a Mazda 3?", + "answer": "The Mazda3 uses a 5x114.3mm bolt pattern, otherwise known as Pitch Circle Diameter (PCD). Many Nissans and large Fords use this same PCD measurement but you would need to check hub bore size and offset." + }, + { + "question": "What's a cheap way of transporting a car from WA to QLD?", + "answer": "You would either have to drive it home or have it transported by truck or perhaps train. Unless it’s a special car that cannot be found in your hometown I can’t see it being affordable." + }, + { + "question": "How to make a Toyota Corolla look cool?", + "answer": "The first things to do would be lower the suspension, fit some aftermarket 18 or 19-inch wheels, tint the windows and try finding a lip spoiler for the front. Of course, you need to have this work done by a qualified professional and check it is legal before starting work." + }, + { + "question": "Isuzu D-Max 2016: What happens if you don't take diesel-powered cars for long trips?", + "answer": "It’s true that diesels are at their best on longer trips when they are fully warmed up and not accelerating and decelerating all the time. You can have problems with the DPF clogging up and not regenerating if the car isn’t getting up to speed for any length of time. You could take it for a run on a highway or freeway once a month or so to get fully up to working temperature, so the DPF burn-off car hopefully happen. If the burn-off doesn’t happen automatically you face the prospect of having to have the dealer do it manually, and that would involve a cost." + }, + { + "question": "How to lift a Toyota Corolla?", + "answer": "Lifting the suspension of a Corolla won't help improve how it drives off-road. Toyota already sell a Corolla-sized vehicle with higher ground clearance, called the RAV4. Buying a RAV4 will save you navigating re-engineering the suspension on the Corolla with a factory perfect model." + }, + { + "question": "Can the clutch wear out on a Renualt Trafic if the hydraulic robot control unit is faulty?", + "answer": "Clutches are deemed wear and tear items, which is why they wouldn’t cover the replacement cost. While 80,000 km is not a lot of kilometres for a clutch replacement it is getting near the kilometres that you would anticipate it. The two things shouldn’t be related, I would guess that they saw the clutch was nearly worn-out and it was deemed best to replace it now." + }, + { + "question": "Are Ford Rangers four-wheel drive or front-wheel drive?", + "answer": "Ford offer their Ranger commercial utes in 4x4 or two-wheel drive. The 2WD models are rear-wheel-drive, while the 4x4 models will drive around town using just their rear wheels, engaging all four wheels once 4WD is selected. There are no front wheel drive Rangers." + }, + { + "question": "Ford Focus 2012: Does the manual gearbox have problems?", + "answer": "The auto had serious problems with the Powershift dual-clutch automatic transmission, so serious that it’s a car to avoid, but of course those problems don’t affect cars with a manual gearbox. The manual is a good little car that can be bought with confidence." + }, + { + "question": "Are Ford Rangers good off-road?", + "answer": "Ford's 4x4 Ranger models have become quite well-regarded as off-road vehicles. Once fitted with a suspension lift, good off-road tyres, locked diffs, and other minor revisions they can go most places a traditional 4x4 (like a Patrol or LandCruiser) could go. Stock 4x4 Rangers are quite good on sand and in light off-road conditions, too." + }, + { + "question": "What's a good first car?", + "answer": "Because you want to travel to the snow, and visit farms, I would suggest an all-wheel drive compact wagon, and with your need for low running and service costs I would suggest that it be an Asian brand. Models to consider would be a Subaru Forester, Nissan X-Trail or Kia Sportage." + }, + { + "question": "Is a Holden Cruze unreliable?", + "answer": "It’s cars built around 2010/2011 that are the ones affected with the transmission problem, which is the most concerning one. You should be safe in buying the 2013 model, and you have done the right thing in checking the service history." + }, + { + "question": "Volkswagen Golf engine light", + "answer": "We haven’t had any previous reports of the problem that has affected your car. On the surface, it appears that VW has done the right thing by you in offering to repair your car at half the original quoted price." + }, + { + "question": "What's wrong with my seatbelt?", + "answer": "It’s unclear from the information you have given us just what the problem is, but I can make a guess that the belt is not tightening around you when you put it on. Whatever the problem take it to your Mazda dealer and have it checked, it could be a fault with the retractor; it could be a problem with the webbing." + }, + { + "question": "My dealer won't give me the value of my car", + "answer": "I assume that the value Ford has put on your car isn’t to your liking. The trade-in value of your car is $4300-$5700, and I would guess Ford’s value is somewhere in that range. All you can do is to try and negotiate a more satisfactory deal." + }, + { + "question": "Security code for a 2007 Holden Captiva", + "answer": "Take it to a Holden dealer and they should be able to get the code for you." + }, + { + "question": "What's wrong with my car?", + "answer": "You don’t tell us what happened, which makes it difficult to be of help.Reducing speed isn’t a satisfactory answer, as driving at 70 km/h when the rest of the traffic is doing 100 km/h can be dangerous. It would appear that there is nothing obviously wrong with the car, or it would have been found in the inspections. You could try increasing the tyre pressures by 5 psi and see if that has any affect; you could also have an experienced mechanic drive the car over the section of road in question so they can see how it behaves." + }, + { + "question": "Is my Holden Astra going through its brake discs?", + "answer": "It is low for the discs to require machining, but the Astra is a European car and they tend to have a higher brake wear rate than cars from Asia.Have the dealer/mechanic show you the measurements of thickness they took that demonstrates the need. With brakes being considered a wear and tear item it’s a long shot if you’re thinking Holden might come to the party with the cost of the machining." + }, + { + "question": "Hyundai i30 2011: Will my clutch need replacing?", + "answer": "Clutches do wear out and need to be replaced, and you will need to do that in the future when yours wears out. The mileage you quote is within the normal range." + }, + { + "question": "Does the 2017 Ford EcoSport have a dual-clutch transmission?", + "answer": "The BL model, which was introduced in October 2017, doesn’t have a dual-clutch auto; it has a regular automatic transmission. The BK that preceded it did have a dual-clutch auto." + }, + { + "question": "Are Ford Rangers reliable?", + "answer": "Yes, no and maybe, all at once.Ford's T6-generation Rangers are generally a reliable machine so long as they're treated with mechanical sympathy, and are serviced by the book. There have been a few issues reported by some owners, with engines and transmissions replaced under warranty.However, compared to other vehicles in this class the Ranger is highly reliable and the best pick." + }, + { + "question": "Is the Toyota Corolla a sedan?", + "answer": "Toyota recently launched the 12th-generation Corolla as a hatch model. However, when they unveiled the new-gen model at the Geneva Motor Show earlier in the year they confirmed a sedan variant will follow the hatch sometime in 2019." + }, + { + "question": "Changing oil on a Ford Escape", + "answer": "Take it to a Ford dealer or qualified mechanic. Some Ford models need to have the oil drained and refilled within 10 minutes or they will suffer low oil pressure when trying to restart. It isn't worth risking your engine to save a few dollars by servicing it yourself." + }, + { + "question": "Are Ford Rangers reliable?", + "answer": "Yes, no and maybe, all at once.Ford's T6-generation Rangers are generally a reliable machine so long as they're treated with mechanical sympathy, and are serviced by the book. There have been a few issues reported by some owners, with engines and transmissions replaced under warranty.However, compared to other vehicles in this class the Ranger is highly reliable and the best pick." + }, + { + "question": "How do you adjust a Kia Sorento's headlights?", + "answer": "Your first port of call should be a Kia dealer or qualified mechanic. If you align the headlights incorrectly you could blind oncoming drivers, or not have enough light on the road to see properly." + }, + { + "question": "How to program a Mini Cooper key fob?", + "answer": "You can't programme a new key fob to your MINI without specialist software that reads your car's computer, but you can change the CR2032 battery in the key fob yourself.Use the button on the side of the key fob to slide the emergency key out, then pop out the middle section on the back of the key using a flat-head screwdriver. Slot the screwdriver into the exposed tab and lift up to reveal the battery.Reassembly is the reverse of this procedure." + }, + { + "question": "Is the Hyundai Santa Fe 4 wheel drive or all wheel drive?", + "answer": "Hyundai's new-gen Santa Fe has just launched in three model trims, all offered in all-wheel-drive in Australia. While other markets could have front wheel drive options, there are no Santa Fe models offered in rear wheel drive." + }, + { + "question": "Toyota RAV4 2018: Which variant is the best?", + "answer": "The best for one person could be completely different for another person. Generally, the highest-specification model will be the best.The RAV4 range offers 2WD or 4x4, diesel or petrol engines and a range of trim levels. For urban drivers doing short trips a 2WD petrol auto model would be the go, while long-distance tourers who might do a bit of sand or dirt driving would be better off with a diesel 4x4.As for picking a trim level, that all comes down to budget." + }, + { + "question": "How to change a Mazda 3 headlight bulb?", + "answer": "Check in your handbook what globes your car uses and you should change both sides at the same time.Open the bonnet and secure it with the prop. Turn the wheel of the car so it is pointing in, giving you better access to the back of the headlight you need to work on. Using a trim removal tool pop the centre out of the three plastic fasteners holding the inner guard liner to the car. Once the centre is popped up, pull the fastener out. Twist the bulb assembly anticlockwise, then push the tab on the wiring plug in to unplug the wiring connector. Wearing gloves, remove the new bulb from the packet and plug it into the wiring connector ensuring you don't touch the glass with your bare hands. Twist the headlight back into place in the headlight, refit the inner guard liner and plugs, and you're done." + }, + { + "question": "Are Ford Rangers good?", + "answer": "They are an excellent vehicle in the market they're competing, but are terrible at being a supercar or hot hatch.Honestly, they're well-built, well-finished and the only downside is they're a bit pricey in my opinion." + }, + { + "question": "When is the new Toyota Corolla coming out?", + "answer": "Now! Toyota has just launched the 12th-generation of the Corolla, with a 5-door hatch on sale now and a four-door sedan reported to be coming soon." + }, + { + "question": "Are Ford Rangers good?", + "answer": "They are an excellent vehicle in the market they're competing, but are terrible at being a supercar or hot hatch.Honestly, they're well-built, well-finished and the only downside is they're a bit pricey in my opinion." + }, + { + "question": "How do you remove a radio from a Ford Escape?", + "answer": "Pop the top cover above the screen up, then remove the two fasteners holding the screen to the dashboard. Using a trim removal tool lever out the trim panel holding the vents beside the screen, working down around the base of the touchscreen unit. Unplug the wiring from this piece and set it aside. Remove the four fasteners holding the unit to the dash structure. The screen can then be lifted forward, out and unplugged." + }, + { + "question": "Which Mini Cooper is the best?", + "answer": "The fastest one you can buy. The John Cooper Works and GP models are genuinely fun cars that have personality for days and make driving a joy." + }, + { + "question": "Is the Kia Sorento a good car in snow?", + "answer": "If you don't drive like a complete Wally, then it will be fine. Anyone not experienced at driving in the snow should watch as many tutorials as possible and go slowly when the temperature starts to drop." + }, + { + "question": "Toyota RAV4 2018: Which is best?", + "answer": "It depends what you're going to use it for but, generally, the highest spec model is generally the best one to buy. If you're looking for something a bit more rough'n'tumble for off-road duties the base model might be the pick, however." + }, + { + "question": "Hyundai Santa Fe 2018: How to remove the radio?", + "answer": "Using a trim removal tool pop the vents out of the dashboard on either side of the radio. There are two screws on each side to remove, then the radio pulls forward and can be unplugged." + }, + { + "question": "How to change oil on a Jeep Patriot?", + "answer": "Warm the engine up to operating temperature before parking the Jeep on a flat, stable, level ground. Open the bonnet and loosen the oil filler cap, then position a drain pan under the sump. Remove the sump plug to drain the oil, being extremely careful not to get hot oil on you as it can cause serious burns. Once the oil has fully drained replace the sump plug with a new washer. Remove the oil filter, remembering to be careful of hot oil, and fit a new filter after smearing the rubber o-ring on the new filter with some fresh oil. Hand-tighten the filter a quarter-turn past snug, then fill the engine with fresh oil as per the manufacturer's handbook." + }, + { + "question": "Where are Jeep Patriots made?", + "answer": "Until its discontinuation in 2017 Jeep Patriots were built by Chrysler in Belvidere, Illinois, in the USA." + }, + { + "question": "Hyundai Santa Fe 2018: When is the new model coming out?", + "answer": "The fourth-generation TM-series Santa Fe was launched earlier this year, so a new model is not expected for another five years, or 2023." + }, + { + "question": "Hyundai iLoad: Do the turbochargers 'blow up'?", + "answer": "The problem was caused by sludge building up in the oil and starving the engine and turbocharger of oil. It was recommended that oil changes should be done much more frequently than the recommended 15,000 km/12 months to keep the oil fresh and clean.Buy the latest model you can afford and have it serviced every 5000-7000 km. Do that and you should have a good run." + }, + { + "question": "Toyota RAV4 2018: How to reset maintenance light?", + "answer": "Turn the key to ignition on, so the engine is off but all the dash lights are illuminated, and then select trip computer A. Turn the key off then, while holding down the DISP button on the steering wheel, turn the ignition back on so the dash lights are on but the engine is off. Turn the key back off, then start the car and the maintenance light will not be illuminated." + }, + { + "question": "Will a Mercedes-Benz GLA-Class go off-road?", + "answer": "It depends on what you plan to do with it. If you want to tour along bush tracks it will do the job well, but if you want to drive down deeply rutted, rocky tracks then park it and get something better for that type of work.If that’s what you want then look at a serious off-roader." + }, + { + "question": "Mini Cooper 2018: How to open trunk without key?", + "answer": "Modern cars are very tricky to break in to so, if you have lost your keys then you're going to need to call a professional locksmith to get you back into your vehicle. The only other options are hazardous as they involve smashing glass, although that isn't a guaranteed way to open your boot or doors as Mini Coopers can be dead-locked meaning they will not open without a key." + }, + { + "question": "Do dealerships have to tell you when a new model is coming in?", + "answer": "The dealer would have been aware of the upcoming updated model, but he would probably have been under an embargo that would prevent him from talking about it.However, he should have told you, at least off the record, that it was coming, particularly because you asked about it." + }, + { + "question": "How to program a Kia Soul key fob?", + "answer": "You have to take your key fob to Kia or a qualified locksmith who can code it to your car for you. Coding keys requires tapping into your car's computer using specialist software so it isn't a job Harry Homejob can do with basic tools." + }, + { + "question": "Kia Sorento 2018: How do you remove the radio?", + "answer": "Pop out the power and USB panel at the base of the console. Undo the Phillips head screws behind that panel, which hold the main console panel on. You can then pull that panel off, working from the bottom up. Remove the Phillips-head screws holding the radio unit to the dashboard, then pull the radio unit forwards and unplug it." + }, + { + "question": "Can I buy a car in one state that's registered in another?", + "answer": "Yes, there’s no problem in doing that, but you will have to have it registered in WA when you get it there." + }, + { + "question": "Buying an off-roader for the city - should I get the petrol or diesel?", + "answer": "You’re not doing many kilometres and only short trips, so would go for the petrol version." + }, + { + "question": "Ford Escape 2018: How do you open the hood?", + "answer": "Open the driver's door and look on the side of the dashboard near the door hinges. There should be a bonnet release lever. Pull that and then walk to the front of the car. Stand in front of the middle of the bonnet and lift the bonnet panel while pulling the secondary catch lever, which is near the middle of the Escape, mounted on the radiator top panel to the left of the middle. Hold that lever while lifting the bonnet and it will open up." + }, + { + "question": "How to open hood of Mazda 3?", + "answer": "Open the driver's door, look down the A-pillar (the post beside the windscreen) and you will see a bonnet release towards the bottom of the dashboard. Pull that lever, then walk to the front of the car. Stand in front of the middle of the bonnet, pulling up on the bonnet lid while feeling for the secondary release lever. Pull that lever while lifting the bonnet and it will raise up." + }, + { + "question": "How to open hood of Mazda 3?", + "answer": "Open the driver's door, look down the A-pillar (the post beside the windscreen) and you will see a bonnet release towards the bottom of the dashboard. Pull that lever, then walk to the front of the car. Stand in front of the middle of the bonnet, pulling up on the bonnet lid while feeling for the secondary release lever. Pull that lever while lifting the bonnet and it will raise up." + }, + { + "question": "How to change Toyota Corolla headlight bulb?", + "answer": "While you can change the indicator, parker and high-beam bulbs in a current-generation Corolla, the low-beam is sealed into the headlight housing that means it has to be replaced as a complete assembly. To replace any of the other bulbs you simply open the bonnet, unplug the wiring off the back of the bulb you need to change, and then twist the back of the bulb and it will pop out." + }, + { + "question": "What oil should I use?", + "answer": "Use a good quality 5W-30 oil." + }, + { + "question": "Has my dealer cheated me?", + "answer": "Do you have the original papers you signed when you bought the car, they should show the odometer at the time you took over the car. That would be your starting point.When you take it in for service ask them why there should be a discrepancy." + }, + { + "question": "How many Toyota Corollas have been sold?", + "answer": "There are no firm figures available as at 2018. However, Toyota sold their 40,000,000th Corolla in July 2013 so they will likely be approaching their 50,000,000th Corolla soon!" + }, + { + "question": "How long do Ford Rangers last?", + "answer": "Like any modern diesel vehicle, T6 Rangers need to be taken on regular long drives of a few hundred kms to clean out the DPF filter. The DPF tends to clog up with soot in metro driving or on short trips, but can be blown clear by loading up the Ranger and taking it miles out of town for a good long trip. There have been a raft of problems with Rangers recently brought to light, including engines needing replacement, leaking engine oil from the rear main seal, split intercooler pipes, and even harsh transmission shifts. These aren't unique problems, however, as the Toyota HiLux, Nissan Navara, Mitsubishi Triton and others have all had reported problems of their own. The solution is to buy a Ranger with a comprehensive service history, with low mileage and get it professionally inspected before spending your hard earned. It should last years then." + }, + { + "question": "Isuzu MU-X and D-Max: Cracked inner guard in engine bay", + "answer": "We haven’t had anything reported to us about cracking of the inner guard, but like you have seen reports of cracking on the D-Max. That suggests it could also affect the MUX.Because of the modifications you have made, and the off-roading you have done, I doubt you would have any success if you were to make a claim against Isuzu for repairs." + }, + { + "question": "How long is a Ford Ranger?", + "answer": "Two-door T6 Rangers are 5110mm long in total, while four-door (dual cab) Rangers are 5351mm from nose to tail. The extra length comes from the extended cab length between the single cab, crew cab, and dual cab variants." + }, + { + "question": "My Hyundai Santa Fe lurches in Drive", + "answer": "They have to drain the pan and drain the transmission to fix the faulty solenoid, so they’ll have to refill it with new fluid and use a new gasket. If the solenoid wasn’t faulty there would be no need to drain the pan or replace the gasket, so I think you have a good claim to be covered for the whole cost of the repair, including the new oil and gasket.You should approach the dealer in the first instance, and then Hyundai directly if that fails to produce a satisfactory resolution." + }, + { + "question": "Mini Cooper 2018: How to open boot without key?", + "answer": "If you don't have a key then you will need to call a locksmith to get into your Mini. Modern security systems make it next to impossible to break into your own car via the boot or door without damaging it badly." + }, + { + "question": "How long do Jeep Patriots last?", + "answer": "Between 10 minutes and 100 years. This answer depends entirely on how the car was looked after, including how it was used and driven, along with how often it was serviced. If it was babied (and serviced on time) you should expect at least five years or around 200,000km of faithful service from your Patriot, but each car will have led different lives so don't take that as gospel - have any potential purchase checked out by a specialist." + }, + { + "question": "Hyundai Santa Fe 2018: How many km's will it last?", + "answer": "How long is a piece of string? If driven with care and serviced by the schedule (at minimum) any well-built modern car like the Hyundai Santa Fe should last at least a decade and several hundred thousand kilometres. As with all cars there will be repair bills when consumable or wear items degrade through use, but the Hyundai shouldn't be as expensive to repair as top-end European or Japanese competitors." + }, + { + "question": "Toyota RAV4 2018: How long is it?", + "answer": "The current-generation RAV4 is 4570mm long." + }, + { + "question": "Is it worth getting a secondhand replacement engine for my 2004 Kia Carnival?", + "answer": "It is likely that there is a head gasket problem; it was a common issue with the early Carnival. Buying a secondhand engine is inviting trouble. It could also be struck down with the same problem and you could find yourself back in the same situation. I would be doing the head gasket rather than buying a secondhand engine, that way you know it is fixed." + }, + { + "question": "Mini Cooper 2018: How long is it?", + "answer": "The 1115kg Mini Cooper comes in at 3821mm long." + }, + { + "question": "Subaru Forester 2014: What's causing a knocking sound?", + "answer": "I doubt your neighbour’s diagnosis. Take it to a suspension specialist, specialist Subaru mechanic, or a Subaru dealer." + }, + { + "question": "What colors does the Kia Soul come in?", + "answer": "There are five colour combinations available on the Soul: Bright White, Clear Silver, Titanium Silver, Bright White with an Inferno Red roof, and Inferno Red with a Cherry Black roof." + }, + { + "question": "Mitsubishi Triton 2012: Head assembly replacement", + "answer": "You don’t tell us why your ute needs a new head at just 134,000 km, so it’s hard to comment. If nothing untoward has happened to cause the problem, like overheating, then you could try and convince Mitsubishi to cover the cost of repairs, but unless you have a full history that clearly points to a manufacturing fault I think you would struggle to justify a claim." + }, + { + "question": "Kia Sorento 2018: How do you remove the door panel?", + "answer": "There is just one Phillips-head screw holding the door panel on, located behind a cover plug under the armrest. The door panel then pulls off its snap-lock clips, starting by tugging at the bottom corner and working upwards." + }, + { + "question": "What starter motors are compatible with a 2006 Ford Courier?", + "answer": "Starters from equivalent Mazda models, like the Bravo will be the same. You could also buy a reconditioned starter." + }, + { + "question": "Ford Escape 2018: How to lift it and how much does it weigh?", + "answer": "The standard scissor jack lives under a lift-up panel in the cargo area flooring. If using this to lift the Ford Escape you should lock it in the factory jacking point, located approximately 30cm behind the front wheels or approximately 30cm in front of the rear wheels, as marked in the owner's manual. Laying on the ground you should be able to see a small arrow marked on the vehicle's sills pointing inwards, which is the factory jacking point. Locate the scissor jack on the vehicle's pinch weld (the thin metal strip running along the car under the sill) at the jacking point, ensuring the jack is positioned on flat, stable ground, and the handbrake is on. For floor jacks, otherwise known as trolley jacks, you should position the jack under the centre of the front or rear suspension cradles, lifting from the approved factory lift point as listed in the owner's manual. Ford Escape models weigh between 1670kg (two-wheel drive) and 1750kg (all-wheel drive) depending of the model and trim." + }, + { + "question": "Holden Cruze: Will Holden cover the cost of replacing the transmission?", + "answer": "The offer you have been made is pretty standard one, and not a bad one given that your car is now eight years old. If you want to pursue Holden for the full amount it would be best to consult the state consumer affairs department in Perth and get their advice." + }, + { + "question": "Mazda CX-5: How to adjust headlights", + "answer": "Take your car to the dealership, or your local mechanic, and ask them to do it for you. There is something of a black art to correctly aligning headlights and (if you get it wrong) you could blind oncoming motorists or not be able to see the road properly, which could lead to disastrous results." + }, + { + "question": "Volkswagen Tiguan 2009: Are there any common issues?", + "answer": "The automatic transmission in the 2009 model was a conventional one, not the DSG that proved so troublesome after it was introduced in 2011, so there’s no cause for concern there. There was a recall in 2012 related to an injection pipe on diesel engines that could crack with the possibility of a diesel fuel leak and engine fire." + }, + { + "question": "Nissan Qashqai: Are parts expensive?", + "answer": "In comparison to other cars on the market today Qashqai parts aren't really considered expensive. Some parts are more expensive than more common vehicles like Toyota's RAV4 or Mazda's CX-5, while they're also cheaper than many European marques." + }, + { + "question": "What's a good small car?", + "answer": "Of those choices the Mitsubishi Mirage would appear to be the best option. It is the newest, has the fewest kilometres, and is the cheapest. It’s also reliable and should give you good service. In order of preference I would suggest the Toyota Corolla and the Holden Cruze." + }, + { + "question": "How to remove Mazda 3 radio?", + "answer": "Start by using a trim removal tool to lever out the shiny black trim that runs across the dashboard. When you get to the air vents in the centre, these come out with the black trim and you can lever from the top of the air vents to make it easier to pop them out. Behind the air vents there is one bolt and three clips holding the radio unit to the dashboard, so you can push upwards and forwards at the same time and the unit will pop out of the dash. Disconnect the wiring and the radio unit is removed." + }, + { + "question": "Toyota Camry 2014: How long do the hybrid batteries last?", + "answer": "The batteries used in Toyota hybrids have been good for many hundreds of thousands of kilometres, so it’s surprising that yours has failed after so few kilometres and just four years old. I would approach Toyota and put your case for a refund to them." + }, + { + "question": "How to program Toyota Corolla remote?", + "answer": "Programming one of Toyota'a new-generation Smart Keys requires you taking your car to the dealer to have it coded to the new key. Specialist computer programs are required as they have to pair your key to your specific car, via the car's computer. This makes the car secure to your particular keys." + }, + { + "question": "Kia Cerato 2018: Faint red specks on white paint", + "answer": "I doubt that it is intentional, particularly as they’ve offered to try and buff it out for you." + }, + { + "question": "How to remove Toyota Corolla radio?", + "answer": "In a current-generation Corolla you need trim removal tools (which are easy to purchase at any local parts store, or via the Internet). Start by levering the top right corner of the radio fascia piece outwards from the dash. It is retained by plastic clips that simply pop out so don't be afraid to give it some oomph. Once you have it loose you can unplug the wires attached to the back of it. There are then four 10mm bolts holding the radio unit to the dashboard, positioned around the top and sides, towards the rear of the unit. Use a long 10mm socket on an extension, fitted to a ratchet handle, to remove these. You can then slide the radio unit forward and unplug it." + }, + { + "question": "Mazda BT-50: Automatic transmission flaring", + "answer": "You shouldn’t be using Park as a brake, that’s not what it is intended for, and could damage the transmission. If you want to stop the vehicle change down through the ratios manually and apply the brakes. The problem is unlikely to be the wiring harness, it sounds like it’s deeper within the transmission. Have your dealer check it, or take it to an automatic transmission specialist." + }, + { + "question": "How much can a Ford Ranger tow and can it pull a trailer?", + "answer": "Rear-drive PX II-series Rangers are rated to tow up to 750kg of unbraked trailer, or 2500kg if the trailer has brakes. Four-wheel-drive Rangers, however, are rated to tow up to 3500kg (if the trailer has brakes). I have personally used a 3.2-litre diesel 4x4 Ranger XLT to tow almost 3500kg from Melbourne to Brisbane, and it was a breeze. That particular vehicle was used primarily to tow a large boat, as well as a race car in an enclosed trailer, and it did it very well though the owner had it serviced more often than recommended, and he had the suspension regularly checked for wear." + }, + { + "question": "My Great Wall Steed keeps breaking down, can I get a refund?", + "answer": "It would appear that you have a good case for a refund or a new car, but it’s a matter of negotiation with Great Wall in the first instance. If you don’t have any success go to the Victorian Government’s Consumer Affairs Department and enlist their help in negotiating a satisfactory outcome." + }, + { + "question": "How to adjust Ford Ranger headlights?", + "answer": "Headlights in many modern vehicles have an amount of adjustment built-in, but this doesn't mean they're easy to point in the right place. You need to ensure the vehicle is perfectly level, positioned a specific distance from a wall you know is flat and true (perfectly vertical), then you have to measure where the headlights intersect, how high off the ground that intersection point is, and several other factors. The easiest way to adjust your headlights is to get your local dealership or mechanic to do it (mention it as part of your next service if you're curious). If you improperly align your headlights you could blind on-coming vehicles, or not have enough light to properly see the road in front of you, so get the pros to handle it." + }, + { + "question": "How to remove Toyota Corolla radio?", + "answer": "Using a trim removal tool lever the trim around the screen out of the dash. Pop it forward, then unclip the hazard button and wiring for the airbag light. Undo four 10mm bolts at the edge of the unit. Slide the unit out, disconnect the wiring and it is out." + }, + { + "question": "How to bleed a clutch on a Ford Ranger?", + "answer": "Bleeding clutch hydraulic systems is not a job most car owners should ever need to do. The process involves the same theory as bleeding brakes, where you replace old hydraulic fluid with fresh fluid, helping maintain the performance of the clutch (or braking) system. Mechanics have pressurised bleeding systems so I would recommend having your mechanic or dealership handle this job when they advise it needs to be done." + }, + { + "question": "How long do Jeep Patriots last?", + "answer": "If properly serviced a Jeep Patriot should last for at least 10 years. How many kilometres or years depends entirely on how each vehicle is owned, what sort of driving they do, how they are driven, and the like." + }, + { + "question": "Hyundai Santa Fe 2018: How much can it tow?", + "answer": "All models of the Santa Fe are rated to tow 750kg of trailer that has no brakes, or up to 2000kg of trailer if it has brakes. Remember when measuring tow ratings to include the weight of luggage in the vehicle as well as what you're towing. For instance, when towing a boat include the weight of fuel, life jackets, tools, and more." + }, + { + "question": "Toyota RAV4 2018: How to change the battery in key fob?", + "answer": "Push in the button on the side of your Smart Key, and pull the tab holding in your emergency (manual) key. This allows you to unlock the car if your Smart Key's battery is flat. Once you remove the manual key you can split the Smart Key case in half using the emergency key, exposing the battery. Pull down on the tab holding the battery in and the battery will pop out. Replace it with a new CR1632 battery (some use a CR2032 battery) and snap the Smart Key back together!" + }, + { + "question": "Mini Cooper: Can it pull a trailer?", + "answer": "We could not find any tow ratings for any of the new Mini models on sale in Australia today, which tells us they are not designed to tow a trailer." + }, + { + "question": "Honda CR-V 2018: Is it good in the snow?", + "answer": "Yes, provided you drive to the conditions. This answer assumes the Honda CR-V in question has good tyres, has been serviced (including having wheel alignments), and is driven with care. The all-wheel-drive (AWD) models will be vastly more suited to driving in snow (or sand, mud and dirt) than two-wheel-drive models which only power the front wheels." + }, + { + "question": "How long is a Kia Soul?", + "answer": "The Kia Souls sold in Australia are 4140mm in length." + }, + { + "question": "Hyundai ix35 2013: Why is it loosing acceleration?", + "answer": "Intermittent problems like yours are always hard to diagnose and fix because they rarely occur when the mechanic is present to observe them. It seems as though yours has gone into limp home mode after the computer detected a fault. The only course of action is persistence until the source of the problem shows up in a diagnostic check, or when the mechanic is there to witness it." + }, + { + "question": "Kia Sorento 2018: Which variants are seven seaters?", + "answer": "The entire Sorento range sold in Australia are seven-seat models." + }, + { + "question": "Key fob problems with a Subaru Levorg?", + "answer": "I can understand why the key would normally not be covered by the warranty because it would be subject to wear and tear over its life, but in this case when the car is basically brand new I think you do have a case for the key to be replaced free of charge. In my view, based on what you have told us, Subaru should replace it as a gesture of goodwill. I am surprised and very disappointed that the Dept. of Fair Trading has dropped it simply because Subaru has not responded to their requests. That undermines the credibility of the department. I would seek legal advice on the merit of your claim before taking Subaru to court." + }, + { + "question": "Ford Escape 2018: How do you program the key fob remote?", + "answer": "Due to modern security systems you will need to take the car to your Ford dealer and have them program the new key for you, as it is coded to your car's ECU. You cannot do this at home as dealerships have this software." + }, + { + "question": "Does the Ford Powershift issue affect the diesel-powered Focus?", + "answer": "The problem affects 2010-2016 Focus cars with petrol engines, at this time the transmission in your car is not affected. Once you know what is causing your problem you can decide what course of action you will take." + }, + { + "question": "How to change the oil on a Mazda CX-5?", + "answer": "The principals of changing any fluid, including engine oil, in cars hasn't really changed in the last 70 years. Warm up engine, remove filler cap, drain old oil into a pan, swap oil filters, refill oil to recommended level using the oil grade recommended by the manufacturer. However, if you get something wrong in that process there is a real risk of injury or causing (financially) catastrophic damage to your car, so I'd suggest newbies take their cars back to the dealership, or a good independent mechanic, to have a professional do the job for you. They can also give your car a once-over to ensure nothing else needs repairing, or will wear out soon!" + }, + { + "question": "How much does it cost to service a 2014 Hyundai Accent?", + "answer": "The dealer should be able to tell you why this service is going to cost you more, so talk to the service rep there. If that doesn’t satisfy you contact Hyundai on 1800 186 306 and ask for an explanation." + }, + { + "question": "Nissan Qashqai: Which variant is the best?", + "answer": "On the face of it the top-of-the-line Ti model is obviously the best, as it comes with the biggest amount of standard equipment. However, the Ti might not be the best Qashqai if you're shopping with less than $38,000 in your account, so the base model ST represents a good way into a new, modern car for just $29,000." + }, + { + "question": "How can I fix the fuel pump on my '95 Toyota Tarago?", + "answer": "You haven’t told us anything that might help to identify the problem you want to fix. I guess you want to replace the pump, which is an electric pump in the fuel tank. Take it to a mechanic and get them to fix it." + }, + { + "question": "Is a Mazda 3 fuel efficient?", + "answer": "Yes! No! Quite possibly! The largest factor in achieving good fuel efficiency is the nut behind the wheel (the driver). If you drive with efficiency in mind you will find Mazda's sales-dominating compact car will be able to travel hundreds of kilometres between refills, averaging approximately 5.7L per-100km for the 2.0-litre engines and approximately 6.5L per-100km for the 2.5-litre engines." + }, + { + "question": "Why won't the cruise control engage in my 2014 Jeep Cherokee?", + "answer": "There’s clearly a problem with the car’s electronics. Take it to a dealer and have it diagnosed to establish the cause of the issue. It can then be fixed." + }, + { + "question": "How to adjust headlights on a Toyota Corolla?", + "answer": "Adjusting headlights is a tricky, finnicky process which involves parking the car on dead-level ground 3m away from a perfectly flat surface and making measurements to ensure the cross-beam of your headlights hits just the right spot on the wall. However, you can also take your car back to the dealership and have trained technicians set it up perfectly for you, while you sip on a cup of coffee and read what Jennifer Anniston is up to in the latest trash rag. Adjusting headlights isn't a job for an amateur, given you could blind other motorists or find yourself unable to see if you get it wrong." + }, + { + "question": "Mazda BT-50 2009: What is the best oil to use?", + "answer": "You should be running a 5W-40 oil." + }, + { + "question": "How to change oil on a Ford Ranger?", + "answer": "Changing the oil in a T6-generation Ford Ranger is no different to changing the oil in any other late model car, whether you have a petrol or diesel engine. If you have never worked on a car yourself before, I'd stress that you would be better off taking the car to a qualified mechanic or dealership to get this job done to avoid the risk of injury to yourself, or damaging the engine of your car. The benefit of getting a mechanic to change your oil is they can check the rest of the car over and let you know about any upcoming issues they spot." + }, + { + "question": "Brake wear in a 2013 Honda Civic", + "answer": "To wear out at such low kilometres suggests that Honda has got its brake balance very wrong, and the rear brakes are not capable of what they are being asked to do. I agree, they should upgrade the brakes, both front and rear. If you want to get better life out of the pads and rotors you could consider using aftermarket parts." + }, + { + "question": "What's a good mid-sized wagon to buy?", + "answer": "You’re buying a used car, it’s not new, so you have to expect some wear-and-tear issues. The older the car, the greater the wear-and-tear, and the more likely it is to have suffered mechanical failures or even a crash. That means you have to thoroughly check the car before purchase, and you have to rely on the honesty of the vendor. If the car has had clutch problems it should be recorded in the service book. It’s the same with the others you’re looking at, check them thoroughly, and if you’re uncertain have an expert check them for you. Of the three others you are considering I would avoid the Passat as a potential money pit, and go for the i40 in preference to the Commodore." + }, + { + "question": "Ford Falcon 1998: Stalling", + "answer": "It’s most likely the crank angle sensor, which is on the crankshaft. Have a mechanic check it." + }, + { + "question": "Holden Cruze 2015: How reliable is it?", + "answer": "Earlier models were trouble, but the later ones appear to be reliable. I wouldn’t be concerned about signing up for it." + }, + { + "question": "Nissan Navara: Suitable for towing?", + "answer": "Both have a 3500kg towing rating, so will tow most caravans with ease, but you also need to be aware of the Gross Vehicle Mass (GVM) and Gross Combination Mass (GCM) and make sure you don’t exceed them when loaded." + }, + { + "question": "Problems with a 2010 Volkswagen CC?", + "answer": "You need someone you can trust to do the right thing and fix your car. If you’ve given up on the dealer, as it seems you have, go to an independent specialist VW mechanic." + }, + { + "question": "Toyota Kluger 2012: Is the intermediate driving shaft covered under warranty?", + "answer": "Talk directly to Toyota’s customer assistance service (1800 869 682) and clarify what part was replaced, and why they say it isn’t covered by the warranty." + }, + { + "question": "Can you buy a 2013 MG MG6 with a new car warranty?", + "answer": "The MG6 had a warranty for three-years/100,000 km when released. The company announced a six-year/unlimited kilometre warranty in 2016, but that didn't apply to the 2013 MG6." + }, + { + "question": "Hyundai i30 2012: Does it have faulty airbags?", + "answer": "The reality is that things do go wrong on cars and sometimes we have to pay to have them fixed. Your car is eight years old. I wouldn’t quibble with it; I’d just fix it." + }, + { + "question": "Why won't my 2014 Hyundai Accent play music?", + "answer": "Take it back to the dealer and ask for it to be fixed again. Maybe they have to replace the whole unit." + }, + { + "question": "Mazda 3 2014: Which variant should I pick?", + "answer": "They are of a similar age, so there shouldn’t be much between them in terms of accumulated mileage. The SP25 is better equipped and sportier model, but I would still go for the Maxx being newer and a little cheaper." + }, + { + "question": "Toyota Prado: Carbon build up", + "answer": "Toyota did have a spate of diesel engine failures some years ago when it was discovered that the fuel injector seals were leaking and letting fuel into the oil stream.Sludge would build up on the oil pickup and eventually it be blocked and the engine would lose oil pressure. As you say the pickup can be inspected through the oil drain hole, so you should be able to see if there is a problem there. It is worthwhile changing the injector seals every 45,000 km." + }, + { + "question": "Holden Colorado 2017: Any known issues?", + "answer": "It’s not possible to say that you won’t have any problems with the Colorado, and there are a lot of people who have had problems of all sorts with it. If you’re unsure, don’t buy it." + }, + { + "question": "Holden Captiva 2009: Trade in for a newer model?", + "answer": "I wouldn’t rush into selling it, I would get a second opinion on the turbo, and I doubt his prediction of further problems down the track as a result of replacing the turbo.At 161,625 km the Captiva is still a relatively young car, and should still have a few years of service left in it. Instead of the Captiva, consider a Mazda CX-5, Kia Sorento, or perhaps a Nissan X-Trail." + }, + { + "question": "Holden: Poor customer service", + "answer": "It’s hard to know how Holden has managed to largely get away with this problem.Ford was heavily fined by the ACCC for what is a similar situation. An automatic transmission of any sort should not fail to the point of needing to be replaced in 70,000 km, and in my view should be replacing them at no cost to the owner. The fact that your car hasn’t been serviced by a Holden dealer should have no bearing on the problem. It is a dud transmission and Holden should accept full responsibility for it. Talk to the people at the ACCC and get their advice on the approach you should take with Holden." + }, + { + "question": "Does a 2002 Ford Transit have a cam belt or chain?", + "answer": "They have a cam timing belt." + }, + { + "question": "How much should I pay for a 2017 Renault Koleos Zen?", + "answer": "You would likely pay $24,000 to $27,000." + }, + { + "question": "Mazda 3 2015: Paint peeling", + "answer": "Without being able to see the paint problem it is difficult to be conclusive, but on the basis of what you have told us it is more likely to be the paint quality than bird droppings.Your best course of action is to consult a paint specialist and have them make an independent assessment that you can submit to Mazda." + }, + { + "question": "How to change oil on a Ford Ranger?", + "answer": "If you've never worked on a car yourself, the best way to change the oil in your Ranger is to take it to a qualified mechanic. The oil is the lifeblood of your engine and putting too much or too little in your motor can destroy it, costing thousands to fix. This is on top of the safety aspect of crawling around under your car and working with hot oil that can easily scald you if it splashes on you." + }, + { + "question": "How do you open the hood of a Jeep Patriot?", + "answer": "The bonnet release for the Jeep Patriot is situated on the kick panel, near the pedals. Pull the lever marked with a drawing of a car with the bonnet raised, and it opens the first catch on the bonnet. Walk to the front of the car and feel for the second stage release. Pull this and lift the bonnet at the same time to open the bonnet fully." + }, + { + "question": "Hyundai Santa Fe 2018: How long is it?", + "answer": "The current Hyundai Santa Fe is 4690mm long. The specifications for the 2019 model have not yet been released." + }, + { + "question": "Toyota RAV4 2018: How much can it tow?", + "answer": "Toyota's RAV4 soft-roader is rated by the manufacturer to tow up to 1500kg if using a trailer with brakes, or 750kg if the trailer doesn't have brakes. That is the maximum, which means I wouldn't plan on towing boats with the RAV4 as even small boats will be over 750kg once you include the weight of the trailer and associated gear." + }, + { + "question": "Mini Cooper: Is it front-wheel drive?", + "answer": "As with the original Mini from 1959 all regular Mini Coopers sold in Australia are front-wheel drive. The Mini raced in the World Rally Championship is an all-wheel drive model, though you cannot buy this model as a member of the public. There are no four-wheel drive or rear-wheel drive models sold by Mini." + }, + { + "question": "Honda CR-V: When was it first made?", + "answer": "Honda's CR-V dates back to 1995, or 1997 in the USA." + }, + { + "question": "How much can a Kia Soul tow and is it a good choice of car for towing a trailer?", + "answer": "While Kia rate their Soul small car for towing 550kg of unbraked trailer, or an optimistic 1100kg of trailer equipped with brakes, these are theoretical maximum possible loads. The reality is that you will be pushing the friendship even towing a small box trailer, let alone a boat, with a Kia Soul." + }, + { + "question": "Kia Sorento 2018: Which one is a 7 seater?", + "answer": "The Kia Sorento GT-Line, Sport, SLi and Si are all seven-seat vehicles." + }, + { + "question": "Ford Escape 2018: How long is it?", + "answer": "Ford's Escape is 4524mm in length. Other dimensions include 1713mm in height, 1838mm in width, and 1667kg." + }, + { + "question": "When is the new Mazda CX-5 coming out?", + "answer": "Mazda released a second-generation CX-5 in 2017 so the next model isn't expected for at least five years." + }, + { + "question": "Hyundai Tucson: How do you program the remote?", + "answer": "Programming a Hyundai Tucson key fob to your car requires dropping the car in to your local Hyundai dealer or qualified locksmith to have them code the new key to your car's computer. This can cost several hundred dollars as modern security systems are very complex." + }, + { + "question": "How long do Mazda 3s last?", + "answer": "Longer than an instant, less than an eternity. With proper care, including servicing, Mazda's popular Mazda3 model should last for several hundred thousand kilometres. Parts will wear out in that time, however, so don't think you won't have to get your mechanic to look after your car." + }, + { + "question": "What size tyre for Toyota Corolla?", + "answer": "The Ascent, SX, ZR and Hybrid models use a 205/55-16 tyre, while some SX models were available with a 215/45-17. If in doubt, check the writing on the side of your tyre for either of those numbers." + }, + { + "question": "How to lift a Ford Ranger?", + "answer": "The first step in lifting a Ford Ranger is consulting your roads department to find out if it is legal to do so. Then, visit a shop qualified in suspension work to get quotes on the work you want done. Lift kits are available but it is important to talk to the experts to find a kit that suits your needs before you raise your truck up and find it is wrong for your intended use. Also note that nearly all lift kits will be to suit 4WD models and might not suit 2WD ones." + }, + { + "question": "Honda CR-V or Hyundai i30: Which should I buy?", + "answer": "That's a fascinating pair of options April, but both are indeed very good cars. It's a struggle to match the official fuel consumption figures with any new car, but I've just spent three months living with the VTi-S and experienceced an 8.5L/100km average with largely urban and loaded driving, which was better than the Tiguan 2.0-litre, Escape 1.5 and CX-5 2.5 litre I've lived with previously. So you'll have to work hard to get worse than that figure. The extra space of the Honda is a big drawcard, but you'll have to judge that for yourself. My only real gripe with the VTi-S is the lack of active safety gear like AEB, which is set to be rectified with an updated version in future. The i30 SR comes with all the important safety gear standard." + }, + { + "question": "How to lower a Ford Ranger?", + "answer": "Lowering your T6 Ford Ranger can be done cheaply by ordering lowered springs and having a qualified suspension shop fit them as you'll need a wheel alignment afterwards. Also budget for a whole set of new shocks as they'll need to be matched to your lowered springs. This could affect the size of the payloads you can take, as the new springs won't be able to handle the weights the stock ones could. There could also be legal ramifications in your state, so speak to your department of transport before you modify your car." + }, + { + "question": "How to make Jeep Patriot faster?", + "answer": "Sell it. The Jeep Patriot has next to no aftermarket high-performance upgrade options, so your best bet is to trade up to a Cherokee SRT8 with the monstrous 6.4-litre Hemi V8. If that doesn't sound fast enough, grab yourself one of the new, ballistic 707hp Jeep Trackhawk Cherokees and forget about the Patriot." + }, + { + "question": "Hyundai Santa Fe 2018: Where is it made and who makes them?", + "answer": "Hyundai's brand-new fourth-generation Santa Fe SUV is made in Ulsan, South Korea, as well as Montgomery in Alabama, USA. The previous generation (2013-2018) was built in West Point, Georgia (USA), Cairo (Egypt), Beijing (China), Kulim (Malaysia), Kailiningrad (Russia), and Tiaret (Algeria)." + }, + { + "question": "How can I improve the suspension on my Holden Equinox?", + "answer": "Go to a suspension specialist like Pedders and they should be able to help you with shock absorbers, suspension bushes etc. to improve the ride. You could also talk to a tyre expert about tyres that might be more comfortable." + }, + { + "question": "Toyota RAV4 2018: Where is it made?", + "answer": "Toyota's fifth-generation RAV4 model is built in three different plants in Japan, one in China and one in Ontario, Canada. The three plants (Obu, Takaoka and Tahara) are located in Aichi prefecture, and will service different world markets (including Europe and Australia)." + }, + { + "question": "Hyundai Tucson 2015: Steering problems", + "answer": "You first need to check that the wheel alignment is set correctly. If it is, and the vehicle is still pulling left, that is down the crown of the road towards the kerb, then talk to a suspension expert about what can be down to counter the problem." + }, + { + "question": "Mini Cooper: Where are they made?", + "answer": "In a factory! BMW’s New Mini Hatch, Coupe and Roadster are built in England at BMW’s Plant Oxford facility, while the Hatch, Convertible and Countryman are assembled at VDL Nedcar in Born, The Netherlands. Until 2016 Magna-Steyr assembled the Mini Paceman in Austria." + }, + { + "question": "Hyundai i30 or Hyundai Accent: Which is the best first car?", + "answer": "Either one would fill the bill for you, the Accent being newer is likely to last a little longer, but if you really like the i30 then go for it." + }, + { + "question": "Honda CR-V 2018: When is the new version coming out?", + "answer": "A new-generation Honda CR-V was launched in 2017. Given Honda have gone for a five-year lifespan for each of the four previous generations we could expect a new-gen model in 2021." + }, + { + "question": "Nissan Navara 2016: Fair price", + "answer": "It’s at the high end of the range, but it seems fair." + }, + { + "question": "Is the Kia Soul a good and reliable car?", + "answer": "Modern Korean cars have come a long way since they burst onto the Australian market as entry-level runabouts 30 years ago. When properly serviced and taken care of the Kia Soul shouldn't be any less reliable than a comparable Japanese vehicle, though I have heard of some issues in America (in cold states) where cabin vent tubes can become blocked leading to the demisters struggling to clear the windows quickly." + }, + { + "question": "Hyundai Getz 2008: Are there any problems?", + "answer": "The Getz is a good, solid, and reliable car with no major flaws that should cause you any concern. The automatic transmission is a regular one, not a CVT." + }, + { + "question": "Kia Sorento 2018: How to program the key fob remote?", + "answer": "While some vehicle keys can be programmed at home almost all contemporary vehicles use a smart key system that requires a qualified locksmith or car dealership to code the key to your particular car using specialist software." + }, + { + "question": "Mazda 6 2014: Is the diesel suitable for towing a boat?", + "answer": "It is rated to tow 750 kg if the trailer doesn’t have any brakes, or 1600 kg if it does have brakes. The Passat diesel will also tow 750 kg with an unbraked trailer, but 1500 kg when the trailer has brakes. There are no major concerns with either of them." + }, + { + "question": "Ford Escape: How to unlock without keys?", + "answer": "This isn't a Hollywood movie where you can use a secret handshake to break into a car, then hotwire it by twisting a couple of wires. You will need to call a locksmith or get the car transported to a dealership, where they can open the car, then sell you reprogrammed keys coded to your specific vehicle." + }, + { + "question": "Why does the driver assists only working intermittently on my 2018 Renault Koleos?", + "answer": "It’s still under warranty, so take the Koleos to your dealer to have it checked." + }, + { + "question": "Mazda CX-5: Is it reliable?", + "answer": "Yes, no and maybe! Mazda has sold a heap of their compact SUV in Australia and they have generally been pretty good reliability-wise, though there has been an increasing number of manual transmission failures reported at between 50,000km and 75,000km. Disturbingly, these are reported to only be fixed by replacing the entire manual gearbox. There have also been questions raised over oil consumption in the Skyactiv petrol motors, and the longevity of steering racks." + }, + { + "question": "How do you check finance on a car?", + "answer": "If you buy a used car with money owing to a financier from a previous owner, it could be repossessed. To find out you can do a PPSR/REVS check to see if any money is owing on the vehicle you are buying. Go to the Personal Proptery Securities Register website." + }, + { + "question": "Nissan Qashqai 2018: How to change the battery in the key?", + "answer": "Pull the small slot on the back of the key fob to the left, then remove the emergency key from the end of the fob. Put a small flat-blade screwdriver into the slots where the emergency key slid out of, gently prying the fob apart by slowly twisting the blade. They fob then splits in half and you can replace the battery." + }, + { + "question": "Are Skodas unreliable?", + "answer": "Skoda is part of VW, so there’s no reason to believe spare parts are any harder to get, or that problems are not properly addressed." + }, + { + "question": "Hyundai Tucson: How do you adjust the headlights?", + "answer": "This isn't really a job for the novice or a person who is inexperienced when it comes to cars because, if you get it wrong, you could end up with under-performing headlights or blinding other drivers! If you haven't adjusted modern headlights before I'd highly suggest taking the car to a dealership where trained technicians can align them for you." + }, + { + "question": "Holden Commodore: A good buy?", + "answer": "Yes, there’s no reason to be concerned about buying a Commodore of that age and kilometres." + }, + { + "question": "How to remove Mazda 3 door panel?", + "answer": "Use a trim removal tool to pop the trim cover behind the door handle so you can remove the screw there. Remove the Phillips head screw from the armrest. Starting at the bottom of the door panel, gently (but firmly) pull the door trim from the bottom and pop it out of its clips, working up. Lift the door panel up as you remove it, and then unclip the wiring from behind." + }, + { + "question": "Volkswagen Polo 2014: Turbo replacement", + "answer": "The car is now out of the 3-year warranty, so if you can’t prove that it did fail within the warranty period you will have trouble mounting a case to be fully compensated. The offer VW has made is a standard one typically used by carmakers." + }, + { + "question": "How to disable Toyota Corolla car alarm?", + "answer": "Corollas do not come with an alarm standard, though all new cars sold in Australia for the last couple of decades have immobilisers fitted to the factory ignition system. To disable these you will need to be handy with wiring, or get an auto electrician to do this for you." + }, + { + "question": "Smokey exhaust on a 2010 BMW 120i", + "answer": "The engine is probably worn and needs honing and new rings." + }, + { + "question": "How to make a Ford Ranger faster?", + "answer": "It is quite difficult to make a petrol T6 Ranger faster without spending a lot of money. Diesel Rangers (2.2-litre and 3.2-litre), however, have a large range of options, starting with improving the tune in the ECU to optimise the air:fuel ratio (normally 25% increases in power and torque, and 10% improvement in fuel economy), and blocking the EGT system. After that you'll find excellent gains by upgrading the air intake, exhaust and intercooler system (with a new tune to suit the modified parts). After those modifications you're getting pretty wild with turbo and fuel system upgrades. Be mindful to check with your local department of transport to see if these modifications are legal before commencing any work." + }, + { + "question": "Is the engine light not covered by warranty?", + "answer": "The engine light is telling you that there is a problem, and the diagnostic check indicated it was a problem with the DPF, which needs replacing or cleaning.It’s not covered by the warranty, as it’s a normal wear-and-tear item. On the surface it doesn’t appear that you are being unfairly treated." + }, + { + "question": "Can I get a goodwill case on an out of warranty car?", + "answer": "It’s not good that the gearbox bearings need replacing on such a new car, but Jeep appears to be handling it in a positive and helpful way. Despite your misgivings, I would recommend you go through with the exercise, and hopefully they will come good with their offer of a goodwill gesture." + }, + { + "question": "Nissan X-Trail: Does it have CVT issues?", + "answer": "It’s impossible to know if it will get worse, all you can do is closely monitor it and keep a record of what you observe. I’m tempted to believe that there’s nothing wrong with it, that it’s just the CVT transmission doing its thing." + }, + { + "question": "I think my mechanic broke my car", + "answer": "You should have the recall work done; your car is unsafe and dangerous with the old airbag. Make sure they understand your concerns when you take the car in, and check it closely when you get it back.I’m guessing they made a mistake when replacing the airbag the last time, I would hope they won’t make the same mistake again." + }, + { + "question": "DSG problem with Volkswagen Golf", + "answer": "No, it isn’t. Get it checked by your dealer." + }, + { + "question": "Loud tappet noise after servicing", + "answer": "The tappets are not adjustable, and it’s not normal that they are noisy. It’s hard to know what has happened as a result of it standing for so long. Have a mechanic check the tappets." + }, + { + "question": "Holden Cruze transmission problems", + "answer": "The problem with the Cruze transmission is well known.You have done the right thing by registering your concern with Holden, and it has responded by telling you a diagnostic check is needed to assess the situation with your car.Pay the $135 for the test, and providing it confirms the problem I would expect Holden to replace the transmission at its cost." + }, + { + "question": "How much can my Territory tow?", + "answer": "750 kg with a trailer without brakes, or 2300 kg with a trailer that has brakes." + }, + { + "question": "What's the difference between CVT, DSG, and normal automatic transmissions?", + "answer": "A conventional automatic transmission is the one that we have been used to in cars dating back to the 1940s.Holden introduced its first automatic in 1961 with the EK model. A conventional transmission is one with a torque convertor between the engine and transmission so provide smooth easy drivaways. It basically disconnects just above idle speed so the engine can idle, but engages again when you accelerate away.The transmission uses fluid to operate the various clutches inside the transmission for smooth shifting. The conventional transmission has proven to be very reliable over the years, but it isn’t the most efficient in terms of fuel consumption, particularly when compared to a manual gearbox. Engineers have been trying for years to make a more efficient transmission that has the smoothness of operation and the efficiency of a manual gearbox.The two most successful have been the CVT “Continuously Variable Transmission) and the dual-clutch transmission, such as VW’s DSG and Ford’s Powershift. The CVT is designed to keep the engine revving at its most fuel-efficient speed by continuously varying the gearing.To do that it uses a system of pulleys and a belt. It seems odd when driving it because the engine sounds like it’s revving its head off at a constant speed instead of climbing and dropping as it would normally do. The CVT was first used on a small DAF car in the 1970s, and picked up by Volvo when it took over DAF. It took a long time to develop the transmission, particularly the drive belt, to be used on anything other than a very small engine. Those problems have largely been fixed, but you’re correct that Nissan, and also Honda, had troubles when they first used the CVT.The dual-clutch transmission is really a manual gearbox with two clutches that operate in synch with each other, one releasing one gear while the other engaging another gear. VW, Ford and Holden have had a lot of trouble with it, mostly related to the clutch packs, and the electronics.It should be noted that both the CVT and the dual-clutch auto are more fuel-efficient that the conventional automatic, and both now seem to be largely trouble free." + }, + { + "question": "How do I prepare my car for a long trip?", + "answer": "Certainly change the oil and oil filter, and the air filter. You could also replace the coolant, and even change the radiator hoses and clamps. Have the air conditioning serviced, and maybe replace the fluid. Check the brakes for wear and replace if they’re down, replace the brake fluid. Also check the tyres, including the spare, for wear and any signs of damage, and replace if they need it. Obviously set the tyre pressure to the correct pressure for the load it will have.Check for the Kia dealers that will be in towns along your way, so you can have it serviced if needed while you are away. And regularly check all fluids on the trip." + }, + { + "question": "Will Toyota replace the engine in my 2011 Toyota Prado?", + "answer": "I doubt that you have any comeback on Toyota, but have the engine checked by a Toyota dealer for the cause of the failure and then you will have some idea of the possibility of a claim." + }, + { + "question": "Why is the gearbox clunking in my '08 Volkswagen Golf?", + "answer": "It’s quite possibly caused by the clutches in the gearbox; they may need to be replaced." + }, + { + "question": "Why is my 2015 Volkswagen Touareg oversteering?", + "answer": "We haven’t heard of similar problems with the Touareg. The tyres are the obvious starting point. Have you changed them? If so the new tyres could have changed the behaviour of the vehicle. If not, try running the pressures a little higher than VW recommends and see what affect that has. If that doesn’t work, check the shock absorbers to see that they are working correctly, and suspension bushes for wear. As it’s under warranty the dealer should check it for you." + }, + { + "question": "How much is a 2011 BMW 7-series worth?", + "answer": "The value depends on the particular model, whether it’s a short or long wheelbase, six, eight or diesel engine etc., hence the value is a broad one, from $30,000 to $50,000." + }, + { + "question": "Holden Barina 1999: Is my mechanic at fault for writing it off?", + "answer": "He shouldn’t have done anything without disconnecting the battery. The computer is the component that senses a crash situation and moving it has caused it to set off the airbags. My view is that it’s the mechanic’s problem." + }, + { + "question": "Is there a law that prohibits a dealership from selling a vehicle without a compliance plate?", + "answer": "It’s odd that the previous owner has removed the compliance plate from the vehicle. I don’t blame anyone for not buying because it makes the car appear dodgy. I would be getting the plates back from whoever has them and putting back on the car. You could also try talking to the Queensland registration authority to seek their advice on what to do." + }, + { + "question": "Suzuki Swift 2007: Why do only the high beams work?", + "answer": "The dealer’s claims seem doubtful. Have it checked by an auto electrician, who should be able to tell you if the GPS installation has affected the headlights." + }, + { + "question": "Mini Cooper 2011: Are there any problems with the S model?", + "answer": "Yes, it would the 1.6-litre turbocharged engine. Generally it’s a sound car, and 70,000 km isn’t a lot of kilometres for a seven-year-old car, but be careful to check for signs of abuse from an enthusiast owner. Look for smoke from the tailpipe. Also listen for a rattle from the engine, as there was a batch of engine with timing chain issues." + }, + { + "question": "Holden Cruze: Does it have manual gearbox problems?", + "answer": "You’re right that lots of owners have had trouble with the automatic transmission in their Cruzes, but yours being a manual isn’t affected by that problem. I wouldn’t be taking the advice to get out of it." + }, + { + "question": "Mitsubishi Triton 2008: Petrol fuel consumption", + "answer": "Mitsubishi quotes a combined average of 10.9 L/100 km for the 2.4-litre dual-cab Triton. Around town they claim 13.9 L/100 km and on the highway 9.1 L/100 km. It’s similar to other dual-cab utes." + }, + { + "question": "Volkswagen Tiguan 2011: What fuel can I use?", + "answer": "I find it hard to believe that 98-octane fuel is selling for less than 95, but if it is you can certainly use it in your Tiguan." + }, + { + "question": "Which is the best value seven-seat SUV for under $40k?", + "answer": "You should be able to get an example of the current crop of large seven-seat SUVs for under $40k, and we recommend the Kia Sorento, Mazda CX-9, Toyota Kluger and Hyundai Santa Fe, in that order. You'll also be able to get a new mid-size SUV for well under that price, with Mitsubishi offering the base Outlander with seven seats for $29,990 drive away at the moment. You can also get the Honda CR-V VTi-L for just under $40k and the Nissan X-Trail. Our pick would be the Honda, but bear in mind it lacks a lot of active safety equipment fitted standard to the other brands." + }, + { + "question": "Holden Cruze 2013: Locked steering", + "answer": "I can certainly understand your frustration. This sounds like a reasonably common issue with the Cruze however, which along with the fact that your vehicle is now undrivable could stand you in good stead for a no-cost or at least discounted replacement outside the factory warranty period. My advice is to be the squeaky wheel until the issue is resolved.Follow up:Hi Malcolm, Thanks for your reply. I bought this car because the Commodore was bigger and more expensive. Holden have agreed for me to pay $320 instead of $590. Which is not bad but I feel it is not about the money but that this is a poorly made part. I've also asked them to reset my transmission as this gets a bit rough. Thanks again,Peter" + }, + { + "question": "Which smallish SUV for under $20,000 for beach driving?", + "answer": "For beach and basic trail driving I'd be aiming for something with a locking centre differential, which all-wheel drive versions of the previous generation X-Trail certainly had. Another suitable good value option would be an all-wheel drive Hyundai ix35. Both of which were available in diesel. Any common issues will likely be highlighted on our X-Trail and ix35 problems pages." + }, + { + "question": "Which small hatch should I buy for $15,000?", + "answer": "The Holden Spark has been discontinued in Australia, with the company citing low volume as the main issue. But if that doesn't deter you, it's still a solid buy at under $15,000. Dealers have plenty of stock still on showroom floors, and you can get really good prices on 2017-plate models for less than $15k, drive-away. Shop for the LT if this is the car you like most, because it has a better features list than the LS.Probably best to steer clear of the regular Barina, which is admittedly bigger, but definitely not better. The current-generation model could find its way to the automotive graveyard this year, too. The Mirage isn't as good as either the Barina or Spark, so unless you just want a very inexpensive car, it's not high on our recommendation list. The Yaris is lagging behind the times in terms of features, but there's a reason it's a go-to for many budget car buyers: it's a strong offering for space and comfort. All of that said, the Kia Picanto is the budget car we'd most likely recommend, because it has a strong and long warranty and is the only one in the mix with auto emergency braking (AEB). Plus it has a reversing camera as standard (the base model Spark doesn't)." + }, + { + "question": "How to remove a Mazda RX-8 radio?", + "answer": "Turn the gear knob anti-clockwise, the pop the centre console out using trim removal tools. Remove two Phillips head screws holding the base of the radio trim and ashtray to the centre console support structure. Pull the ashtray and cigarette lighter assembly out. Remove the plastic trim from under the steering column, then remove the two Phillips head screws under the radio trim panel in the centre console, and one bolt tucked up the side of the radio unit which is accessed from the passenger side. The radio then pops out of its clips when lifted from the bottom of the unit.." + }, + { + "question": "How long is a Isuzu D-Max?", + "answer": "While all second-generation Isuzu D-Max pick-ups ride on a 3095mm wheelbase the other dimensions differ depending on the specification ordered. The single cab is 5215mm long while the dual cab is 5295mm in length. Widths range from 1775mm to 1860mm, and height ranges from 1690mm to 1785mm depending if you choose a 4x2, 4x4, single cab, space cab or dual cab." + }, + { + "question": "Is the Jeep Patriot four-wheel drive?", + "answer": "4x2 Jeep Patriots are rear-wheel drive, but 4x4 models are more complicated. Base model Jeep Patriots run in Front Wheel Drive mostly, only sending up to 30% of power to the rear wheels when wheel slip at the front is detected, which means they're technically AWD not 4x4. The optional CVT-only Freedom Drive II drive system allows an electronically lockable set-up and is a proper 4x4 set-up." + }, + { + "question": "How to remove a Jeep Patriot door panel?", + "answer": "Remove the T20 bolt in the door grab/pull enclosure (not the handle), then use trim removal levers to pop the centre section of the door panel off. Undo the two 10mm bolts on the underside of the door skin, and the T20 bolt behind the door handle cover. Pry the speaker grille off and unbolt the speaker, with two bolts and two long T20 bolts to remove the speaker, then remove the two 10mm bolts at the front of the door card holding the door panel to the door skin. Pop the mirror cover off, then remove two 10mm bolts from the centre section of the door panel. Remove the three Allen key bolts holding the window regulator to the door and the door panel can be removed by lifting up, and then disconnecting the door handle from behind the door panel." + }, + { + "question": "When is the new Mazda BT-50 coming out?", + "answer": "Mazda has confirmed the current BT-50 generation will not be replaced until after 2020, though it has recently received a minor facelift update." + }, + { + "question": "Where is the Mazda BT-50 built?", + "answer": "While Australian-delivery Mazda BT 50 pick-ups are built in Rayong, Thailand, the platform is also made in South Africa for other markets." + }, + { + "question": "Hyundai Santa Fe 2018: How to program the key fob?", + "answer": "Press the button on the key fob and remove the emergency key inside. Use a small flat-head screwdriver in the slot behind where the emergency key located to prise the case apart, turning in an anti-clockwise direction. Replace the CR2032 battery and snap the case back together. Reprogramming the key requires a professional locksmith or Hyundai dealership as specialist equipment is required to code the key." + }, + { + "question": "Hyundai Santa Fe: Is it a good car and how reliable is it?", + "answer": "Driven responsibly and serviced regularly, a Hyundai Santa Fe should be as reliable as any other car in its class. Of course, drive it like a stolen New York taxi or opt not to look after the Santa Fe and you're likely to be making friends with your local tow truck driver." + }, + { + "question": "Toyota RAV4 2018: All-wheel drive or four-wheel drive?", + "answer": "Toyota have sold their RAV4 model in both all wheel drive and front wheel drive guises, but have no opted to sell a rear-wheel drive or four-wheel drive model. The difference between all wheel drive and four wheel drive comes down to AWD vehicles lacking locking hubs or a low-range option in the transmission." + }, + { + "question": "Toyota RAV4: Is it a good car?", + "answer": "While it won't get car enthusiasts interested enough to look up from their copy of Chrome Pipes and Mullets, the RAV4 is a reliable and fairly low-cost mode of transport. They aren't really off-roading machines, but they will still handle dirt roads and a little bit of hard-packed sand, and they can rack up hundreds of thousands of kilometres with ease, so long as they're serviced regularly." + }, + { + "question": "Mini Cooper: Are they reliable and would you consider them to be a good car?", + "answer": "Predicting how many kilometres a car lasts is next to impossible, as each person drives a car differently and in varying situations that affect the potential lifespan of the vehicle. However, as the New Mini has been built by BMW since 2000 they are as reliable as any other premium small car, so long as you service them regularly and don't skimp on cheap parts. The Cooper S John Cooper Works models have a cult following with good cause, as they are legitimately brilliant, fun little cars." + }, + { + "question": "Honda CR-V: Is it a 4WD?", + "answer": "No, the Honda CR-V is available as a front-wheel drive or, in VTi-LX trim, an all wheel drive. The lack of locking hubs or a low-range option mean the CR-V is not considered a true four-wheel drive (4x4). Because of the transversely mounted engine and transmission unit there is no option for a rear drive model." + }, + { + "question": "Who makes and owns Mini Cooper?", + "answer": "While Mini debuted in 1959, the first Mini Cooper went on sale in September 1961 and over 12,000 were built by the time production ended in 1967. Today BMW has owned Mini since 2000, and produces the New Mini in England, including the Cooper and Cooper S models." + }, + { + "question": "Honda CR-V 2018: Where is it built?", + "answer": "The fifth-generation Honda CR-V is built all over the world. Honda has plants in Melaka (Malaysia), Swindon (England), Ontario (Canada), Ohio and Indiana (USA, El Salto, Jalisco (Mexico), Greater Noida (India), Saitama (Japan), Wuhan (China), Karawang (Indonesia), Ping-Tung (Taiwan), and Ayutthaya (Thailand)." + }, + { + "question": "Is the Kia Soul an all wheel drive or does it only come in front wheel drive?", + "answer": "The Kia Soul is a front wheel drive sub-compact car. To date there are no four-wheel drive or rear-wheel drive variants." + }, + { + "question": "Where is the Kia Soul made and how many have been sold?", + "answer": "First shown at the 2008 Paris Motor Show the Kia Soul has been built in both South Korea by Kia, and Russia. To date over 1,000,000 examples have been sold, with the Soul averaging 100,000 units sold in the USA alone per-year since it was first sold. In 2014 the electric Soul EV was launched, first in Korea then Europe and the USA." + }, + { + "question": "Kia Sorento 2018: How long is it?", + "answer": "The current Kia Sorento measures 4800mm in length, while other dimensions include: 1875kg (weight), 1890mm (width) and 1690mm (height)." + }, + { + "question": "Kia Sorento 2018: How much can it tow?", + "answer": "Both the current petrol and diesel Kia Sorento can tow up to 750kg unbraked or 2000kg of braked trailer." + }, + { + "question": "Ford Escape 2018: Towing capacity?", + "answer": "Both the 1.5L and 2L Ford Escapes are rated to tow up to 750kg of unbraked trailer, or 1500kg braked. The only Escape I'd try to tow with would be the 2L diesel, which boats 400Nm of torque. Still, the Escape isn't really a good choice for towing a boat as even many small boat and trailer combos will weigh over 1500kg (combined), which is over the Escape's maximum potential tow rating." + }, + { + "question": "Ford Escape: Is it a good car?", + "answer": "It is actually quite hard to buy a \"bad\" car these days, but quite easy to buy a \"bad car for purpose\". Ford's Escape is one of several light SUVs on the market that would suit many suburban Aussie families to a tee. That is to say, doing a little light four-wheel-driving, taking the kids camping, or eating up thousands of kilometres on a road trip. If you're wanting a tar-burning performance machines, or something to tackle the local black diamond-rated 4x4 course, buy something else." + }, + { + "question": "Is the Mazda CX-5 a good car?", + "answer": "The Mazda CX-5 is certainly a popular car for families. If you're looking for something to go fast in, do serious off-roading or tow anything more than a very large sandwich, then look elsewhere. However, as a suburban runabout the CX-5 is going to get the job done admirably." + }, + { + "question": "How long is a Mazda CX-5?", + "answer": "The current-generation Mazda CX-5 measures 4550mm in length. Other dimensions are 1675mm (height), 1840mm (width), and 1645kg (mass)." + }, + { + "question": "Nissan Qashqai 2018: How to change the headlight bulb?", + "answer": "For models with later models you pop the bonnet, then turn the cover on the back of the headlight a quarter-turn anti-clockwise. Put on gloves, then pull the headlight and wiring out. Use a flat-head screwdriver to remove the H7 globe from the plug and mounting ring. Place mounting ring on new headlight bulb, push until it clicks, then refit. Older models are simpler. Pop the bonnet then pull the wiring plug away from the back of the headlight. Spin the cover anti-clockwise and then pull the H7 Halogen globe out with the cover. Do not touch the globe with your bare hands as it will shorten the lifespan of the new globe. Because of this, and the tight confines of the work space you should wear gloves when doing this job." + }, + { + "question": "Nissan Qashqai 2018: How much can it tow?", + "answer": "The petrol Qashqai is rated to tow up to 1200kg, while the diesel is rated to tow up to 1400kg." + }, + { + "question": "Hyundai Tucson 2018: When is the new version coming out?", + "answer": "Hyundai showed the next-generation Tucson at the 2018 New York Motor Show only a few months ago. While an official launch date hasn't been confirmed for the 2019 model it is expected to reach Australia in the third-quarter of this year." + }, + { + "question": "Hyundai Tucson: How do you remove the radio?", + "answer": "Using a pair of trim removal tools pry the top trim panel above the radio unit from the dash. Start from the edge on the passenger side and be prepared to use some muscle as the panel is clipped in very securely. Remove three Phillips head screws from the top of the radio unit, then the two small plastic clips near those screws. The fascia and two vents beside it can be pried out of their fastening clips. There are four Phillips head screws holding the radio unit in place. Undo them, unplug the unit and it slides out." + }, + { + "question": "Are Mazda 3 parts expensive?", + "answer": "Mazda3 spare parts are generally considered about average in terms of their expense. Regular wear items like tyres, brakes and wiper blades are often cheaper than European marques like Mercedes-Benz or Volkswagen, but not as cheap as some Korean or other Japanese brands. Because the Mazda3 has been so successful in Australia there are a lot of parts available from wrecking yards, which are cheaper than buying new parts from a dealer." + }, + { + "question": "How to adjust Mazda 3 headlights?", + "answer": "This is really a job for experienced home mechanics, or the local Mazda dealer. Improperly adjusted headlights can be a major safety hazard as they can blind other drivers on the road, or not illuminate obstacles in front of you." + }, + { + "question": "How to unlock steering wheel Toyota Corolla?", + "answer": "Unlocking the steering on a Toyota Corolla is simple. Insert the key into the ignition, turn it to position II (when the red lights show on the dash), and wiggle the steering wheel left and right. The steering should then unlock. On older cars you may need to switch the ignition on and off a couple of times to unlock it." + }, + { + "question": "How to open hood of Toyota Corolla?", + "answer": "Inside the cabin, on the driver's side of the car, near the driver's door there will be a lever with a graphic of the car with the hood open. Pull that, then go to the front of the car. Above the grille, in the gap between the bonnet and the radiator panel, there will be a toggle catch which you pull to one side as you lift the hood up. You can then lift the bonnet (hood) open." + }, + { + "question": "How to make a Ford Ranger look cool?", + "answer": "There are many ways to personalise your Ford Ranger, including kits to lower or lift your suspension, fit large off-road wheels and tyres, change the bumpers and grille for aftermarket (or F150 Raptor-style parts), vinyl wrap over the paint, and more. It all comes down to personal style and what budget you have, so have a look around Google for modified Ford Rangers as there are as many possibilities as there are grains of sand on Bondi beach." + }, + { + "question": "How to make Ford Ranger more fuel efficient?", + "answer": "The easiest and cheapest way to improve the mileage from your Ford Ranger is to concentrate on driving with peak efficiency in mind. Avoiding stop/start traffic, maintaining a constant cruising speed on the freeway, and driving as smoothly as possible will all pay dividends to your fuel consumption. Diesel models also benefit from an improved intercooler, intake and exhaust package in conjunction with a retune of the factory ECU." + }, + { + "question": "Toyota LandCruiser: body vibration in 200 Series", + "answer": "Talk to your dealer about it, but in the meantime we’ve asked Toyota for an explanation." + }, + { + "question": "What's the towing capacity of a Mercedes GLC with a 100kg ball down load?", + "answer": "All Mercedes vehicles are tested in Europe and issued Type Approval certificates for each regulation. The relevant Type Approval certificate for GLC states that the maximum download is 100 kg. The masses and capacities in this certificate are used for the Australian certification to GCM, towing capacity, dimensions, etc. Without local testing facilities or engineering department, the company must use the European figures, and cannot rerate vehicles locally." + }, + { + "question": "Holden Cruze 2010: Should I pay for a full diagnostic?", + "answer": "No, it’s not fair to ask you to undertake a diagnostic check at your expense. The transmission is known to be faulty, and as long as you haven’t abused it in any way, they should be replacing it free of charge without question." + }, + { + "question": "Hyundai i30: Should Hyundai cover the costs of Sat Nav update?", + "answer": "No, I don't think that is acceptable. The system is faulty and the update is said to fix those faults, so I believe Hyundai should be responsible and fix their faulty product. Keep a record of all correspondence on this matter, so you can prepare a case to present to Hyundai to have the update done free of charge." + }, + { + "question": "What's a reliable car to replace my Ford Fairmont?", + "answer": "You could look at a later Falcon if that’s what you like. Try an FG model. If you want reliability then look at a Toyota Camry, or perhaps a smaller car like a Toyota Corolla or a Mazda3." + }, + { + "question": "Is it worth fitting a Catch Can to a diesel engine?", + "answer": "It’s a fad and it might even affect your warranty because it interferes with the factory ventilation system on the engine." + }, + { + "question": "Is a 2012 Ford Focus affected by the Powershift dual-clutch transmission problems?", + "answer": "Not all cars with the Powershift have been affected, but many have and it’s impossible to say yours won’t be at some time. If the deal with your dad is a good one, and it seems as though it is, then it’s probably worth taking the risk. If you can feel any shuddering when you drive it then it’s likely you could have a problem; if you don’t then you could be in the clear. It’s not really dangerous to drive it, but it is annoying." + }, + { + "question": "Toyota Corolla 2002: What fuel to use?", + "answer": "Regular 91-octane unleaded petrol." + }, + { + "question": "My wife has been ripped off by a car dealer. What can I do?", + "answer": "There is a cooling-off period in Victoria. You have three clear business days from the time you sign the contract of sale to change your mind, but you automatically lose that right if you accept delivery of the car within that period. By taking it home your wife forfeited the right to the cooling-off period." + }, + { + "question": "Can you modify the computer in a '09 Renault Koleos?", + "answer": "No. While it’s annoying and potentially damaging there’s no quick fix for your problem. It’s clearly an intermittent one, and they are the most difficult for mechanics to trace and fix. I suggest you talk to the dealer, and also Renault’s technical support people, to make sure they understand your concerns and are actively trying to fix it." + }, + { + "question": "Subaru Forester 2012: What oil should I use?", + "answer": "Unless you’re spending the winter months in alpine areas use 5W-30." + }, + { + "question": "Kia Sorento 2018: Is it four wheel drive?", + "answer": "The Kia Sorento range sold in Australia is either front wheel drive or all wheel drive. Kia does not sell a rear wheel drive Sorento Down Under so your choice of the SLi, GT Line and SPORT models are front wheel drive and all wheel drive." + }, + { + "question": "Kia Sorento 2018: Are they reliable and how many km's would you expect them to do?", + "answer": "Properly looked after (as in, doing mechanical services by the book) Kia Sorentos shouldn't require too many expensive parts replaced during their several-hundred-thousand-kilometre lifetime. The key to having vehicles last is to drive them sympathetically and have them serviced regularly. All cars will break down or have a failure at some point as they do wear out eventually, but you can limit this by not driving like a New York cabbie, and having a qualified mechanic look after your car." + }, + { + "question": "Ford Escape: How long do they last & are they reliable?", + "answer": "Ford Escapes will last a long time if they are serviced regularly and driven sympathetically. The most common fault listed for the Escape is ignition coils breaking down over time, leading to a miss or hesitation under acceleration. This is a simple problem to fix and not limited to this particular model or manufacturer, so I'd consider the Ford Escape to be reliable - so long as you look after them by servicing them regularly!" + }, + { + "question": "Ford Escape 2018: Where is it made?", + "answer": "Ford manufacture their Escape SUV in Spain, China, Russia and the USA. The Ford Escape, called the Kuga in Europe, actually started off in 2000 as part of a partnership between Mazda and Ford, going on to become a sales hit for both manufacturers. The new-generation Escape is expected to be on-sale in 2020." + }, + { + "question": "Is the Mazda CX-5 all wheel drive?", + "answer": "Among the 24 CX-5 variants sold new by Mazda in Australia only the MAXX and MAXX SPORT are available in two wheel drive formats as all other models are sold as all wheel drive models. The two wheel drive models are front wheel drive, not rear wheel drive, while the rest send their power and torque to the ground via all four wheels." + }, + { + "question": "Subaru XV: Is it 4wd?", + "answer": "Subaru's constant all wheel drive is not considered true 4x4 or 4WD as it does not have a selectable low-range option in the transmission. Power is divided evenly between all four wheels through a constantly-driven centre differential, which is why all wheel drive is considered different to 4x4." + }, + { + "question": "Mazda CX-5: How much can it tow?", + "answer": "Mazda's CX-5 soft-roader is a great around-town runabout but towing is not its forte. With a maximum tow rating of just 750kg unbraked and up to 1800kg with brakes you're going to have to have quite a small tinny to safely pull it reliably with a CX-5 Mazda. A BT-50 ute is an infinitely more appropriate choice for towing duties as even the big brother CX-9 SUV is only able to tow a small amount more than the CX-5." + }, + { + "question": "Hyundai Tucson 2018: How long is it?", + "answer": "The current Hyundai Tucson Highlander measures 4475mm from nose to tail, whereas the base model Active is 4477mm. On top of the length, other dimensions include height (1655mm), width (1850mm), and ground clearance (172mm-182mm)." + }, + { + "question": "Nissan Qashqai 2018: How long is it?", + "answer": "The Nissan Qashqai's overall length is 4394mm. Other dimensions are kerb weight (1429kg), width (1806mm), and height (1595mm)." + }, + { + "question": "Nissan Qashqai: Is it reliable?", + "answer": "So long as it is properly maintained with services done at least as often as the owner's manual suggests, Nissan's Qashqai is a good car and will be as reliable as any other car in its class." + }, + { + "question": "What's a '08 petrol-powered Triton like on fuel?", + "answer": "From what we can see, that specific Triton carried an official combined fuel consumption figure of 10.9L/100km. In the real world, you can expect to achieve a similar number on a constant highway cruise, but be prepared for it to climb to something more like 15L/100km around town. So more like a six cylinder modern Falcon or Commodore than a Corolla or Mazda3." + }, + { + "question": "Hyundai Tucson: Is it 4wd or Front Wheel Drive?", + "answer": "Hyundai's Tucson is available in Active, Elite and Highlander specifications, with the Active and Elite available as a front wheel drive or all wheel drive, and the six Highlander models all wheel drive only. No Tucson is available in rear wheel drive or dedicated 4x4 (which would feature low-range on the transmission). While all wheel drive models send power to all four wheels, the lack of a low-range option means they are not considered 4x4s." + }, + { + "question": "What Mazda 3 do I have?", + "answer": "Mazda3s are sold in sedan or hatch in Australia, and in several specification levels. Currently you have the option of six models, including the Neo Sport, Maxx Sport, Touring, SP25, SP25 GT, and SP25 Astina. The three lower-end models (Neo, Maxx and Touring) run a 2.0-litre engine, while the SP25 models get a 2.5-litre four-cylinder, as the 25 suggests in their names. If your Mazda3 has 16-inch wheels but doesn't have a touch-screen entertainment system, then you have a base-model Neo. The Maxx does get the touch-screen display, plus some leather wrapping on the steering wheel and shifter, but misses out on the electric park brake and leather seat trim of the Touring. The 2.5-litre models all score 18-inch alloy wheels, though the SP25 misses out on the Touring's leather trim, sunglass holder and a few other comfort items. The SP25 GT scores LED headlights and tail lights, leather trim (heated in the front), and BOSE audio, while the top of the range SP25 Astina gets driver's seat memory function, a sunroof and more." + }, + { + "question": "When is the new Mazda 3 coming out?", + "answer": "A new Mazda3 was hinted at in late October 2017 when Mazda showed off the new Kai concept. It is due to be released to market in early 2019 and will represent a huge leap forward in design and technology." + }, + { + "question": "How to change the oil on a Toyota Corolla?", + "answer": "The process is the same as any other car. Look up what grade of oil your car needs and how much oil capacity it has, all of which is listed in your owner's manual, and purchase a brand new oil filter. Drive the car for approximately 10 minutes to ensure the oil is warm as this makes it easier to drain. Park the car on a level surface, open the bonnet and loosen the oil filler cap so it is just resting on top of the filler tube, then slide a drain tray underneath your engine. There will be a small flap in the undertray to be undone so you can access the 14mm oil drain plug with a ring spanner. Undo the sump plug being careful not to burn yourself as the hot oil rushes out. Let it drain for 10minutes, then do up the sump plug with a new washer and being careful not to over-tighten the plug - do it snug, then turn it another quarter-turn. Slide the drain pan under the oil filter and remove this again being cautious to not splash hot oil on yourself. Before installing the new oil filter check the rubber seal came off with the old filter, then smear a little fresh oil on the new filter's rubber seal before winding it on and doing it up a quarter-turn past snug. Fill the engine with fresh oil as per the owner's manual. Once you have confirmed there is no oil leaking out, start the engine, let it warm up and then check the oil level. If you cannot reach under your car to undo the oil filter or sump drain plug, use the factory jacking points recommended in the owner's manual to lift the car off the ground at the front and rear, lifting the front first, and use four weight-rated chassis stands to support the car at the factory recommended support points." + }, + { + "question": "How to reset maintenance light on Toyota Corolla?", + "answer": "On a current-generation Corolla, go to your dealer and have the car serviced. If that is too much hassle, turn your Toyota Corolla on and cycle your odometer display through the trip meter (A and B) until it displays overall kilometres travelled. Turn the car off, then hold the trip meter reset button in and - while holding the reset button - turn the ignition to position 2 (where the red lights come up on the dashboard) without starting the car. Hold the button in until the display cycles through and returns to showing the odometer." + }, + { + "question": "How to make Ford Ranger ride smoother?", + "answer": "Ford Rangers are a workhorse commercial utility vehicle first and foremost, popular with Aussies for their ability to take a tonne of payload in the back, and pull tonnes of tow loads with ease. This heavy duty capability comes at the cost of ride and handling compared to conventional cars and 4x4s, as the suspension is set-up to handle heavy loads, not take corners and ride smoothly. Any work done to make a Ranger ride smoother, like replacing shock absorbers, changing to passenger car-style tyres, or replacing springs with softer rates, will reduce the Ranger's ability to handle loads. You should also check any parts are legal to use on the Ranger before fitting them so you don't void your warranty or are defected by police." + }, + { + "question": "How to program a Ford Ranger key fob?", + "answer": "Reprogramming an un-coded new key for a current-generation PX (2007-current) Ford Ranger can be done at home if your model is an early 2007-2011 Mark 1 model. You simply get your two original keys, sit in the car with the door closed, and then turn each key to position 2 on the ignition barrel (with the red lights showing on the dash), then remove each within 10 seconds per-key. You then insert the new key, turn it to ignition position 2 and remove it within 10 seconds. You can then re-insert the key and start the car. However, if you have a later model Ford Ranger you need to have a Ford dealer program the key to your specific car and this cannot be done at home as it involves communicating with the car’s ECU. Different dealers can charge different amounts to supply and code a key, anywhere from $350 to $1500, so ring around your area. You will need this done to be able to unlock your Ford Ranger without a key." + }, + { + "question": "is the Volvo XC90 worth the extra money over A Mazda CX-9?", + "answer": "The Volvo XC90 is a terrific luxury SUV, one that offers plenty of high-end technology and luxury appointments, plus with enough room for seven adults if need be. It's an inescapable fact that the Volvo is on the expensive side - if you consider a petrol engine version with sporty styling - the T6 R-Design would be the go-to option - and at about $105,000 before on-road costs and options, you're likely to see a lot of value in a like-for-like comparison against the Mazda CX-9 Azami AWD (which is about $65,000 before on-road costs, and there are hardly any options to choose). The Volvo doesn't excite the senses as much as a Mazda CX-9, and if that's important to you, then we'd suggest the Japanese seven-seat SUV is the better option. But it is hard to argue against the Volvo's driveway cred, and if you can afford it without stretching the budget, then it's definitely worth a test drive." + }, + { + "question": "Holden Colorado 2015: Why is the paint coming off?", + "answer": "It’s on the surfaces most exposed to the sun, and it probably a problem with the clear coat. Have your Holden dealer check it, and perhaps show it to a painter, or pant specialist to assess the problem." + }, + { + "question": "Nissan Dualis 2013: Are there common problems over 175,000km?", + "answer": "It’s more than the average kilometres for a 2013 Dualis, but that’s not necessarily a problem. If it’s been serviced regularly it should be fine." + }, + { + "question": "Why is my 2001 Toyota HiAce hard to start on cold mornings?", + "answer": "If it’s starting ok at other times then it won’t the fuel pump. It’s more likely to be a sensor that’s at fault, the computer isn’t getting the message that it’s cold and it’s not giving any cold enrichment, which the engine needs to start and run while the engine warms up. Have your mechanic check the temperature sensor." + }, + { + "question": "Is the Land Rover Discovery known for problems?", + "answer": "There are no ‘lemon’ laws in Australia, but there are laws to protect consumers in the case of faulty products. Contact the ACCC for info on those laws. You don’t say, so I will assume the problems with the air con and the infotainment system have been rectified, and the oil leak is under investigation. On that basis I don’t believe you have cause to think you have a ‘lemon’. Fix the oil leak and carry on." + }, + { + "question": "How long will a replacement gearbox last in a 2013 Mitsubishi Mirage?", + "answer": "I think you can be confident that the replacement will go the distance. The warranty applies to the replacement parts, which is a standard 12 months." + }, + { + "question": "How can Audi replace the 'Megatronics' unit in my 2012 Audi Q3 Quattro?", + "answer": "It is a six-year-old car and things can go wrong with them, no matter the price tag when it was new. All carmakers have a responsibility under law even after their own warranties have expired, so you could try and negotiate a deal with them over the unit, but I doubt you’ll succeed." + }, + { + "question": "Holden Colorado 2014: What does 'Service ESP' mean?", + "answer": "The message is to warn you that a problem has been detected with the ESP. Take it to a dealer and have them check it for you" + }, + { + "question": "Holden Trax 2014: Various problems", + "answer": "For starters it’s not a new car now, it’s four years old, so problems car arise with it. It’s possible you have a worn ignition switch, or it could be an electrical problem that’s behind your starting issue. Take it back to your dealer, or a mechanic to have it checked and fixed." + }, + { + "question": "Mazda BT-50: Automatic transmission recall", + "answer": "There was a recall in November 2017 to fix a problem with a gearshift cable retaining clip that could cause the cable to come in contact and be damaged by the prop shaft. The result was that you couldn’t change gears and could lose drive." + }, + { + "question": "Nissan Dualis 2010: Should I change to a single-mass flywheel?", + "answer": "The dual-mass flywheel was introduced to reduce the vibrations in the driveline, so in that sense the mechanic was right, but unless you’re very sensitive you’re unlikely to be bothered by any vibrations that might result from changing to a single-mass flywheel. The advantage of switching to a single-mass flywheel is that the clutch is likely to last longer and be cheaper to replace when it does wear out." + }, + { + "question": "How do Holden customer's get in contact with the brand's CEO?", + "answer": "The first point of contact after you’ve consulted the dealer is with Holden’s Customer Care (1800 4646 5336) to lodge a claim for a refund of the cost of repairs to your car." + }, + { + "question": "What could be making my '09 Suziki Grand Vitara sluggish?", + "answer": "There are a number of things it could be. Start by replacing the spark plugs and air cleaner, and clean the throttle body. You could add for fuel system cleaner to the petrol when you fill up, and you could give it a longish hard run to blow out any carbon build-up." + }, + { + "question": "Kia Sorento: Is it a good car?", + "answer": "Under the strictest terms of what makes a good \"car\" the Kia doesn't really cut the mustard. However, Kia's Sorento is a nicely equipped SUV that can ferry a family in comfort for a competitive price point. So, if you're looking for a small sedan that is excellent at high-performance driving, look elsewhere." + }, + { + "question": "Ford Escape: 4wd or all wheel drive?", + "answer": "The broad delineation between all wheel drive and 4x4 or four wheel drive is whether the car has a low-range function. Typically, 4x4 vehicles will have a low-range mode for serious off-road driving (especially in mud, sand or challenging terrain), while all wheel drive cars and SUVs like the Ford Everest do not offer this mode. Ford Escapes can be purchased in all wheel drive or front wheel drive, so double-check the Escape you're looking at buying is an all wheel drive not a front wheel drive. There are no rear wheel drive Ford Escape models." + }, + { + "question": "Mazda CX-5: Where are they made and who builds them?", + "answer": "Mazda’s second-generation KF CX-5 crossover is built around the world in Mazda facilities in Japan (Hiroshima and Hofu), Malaysia (Kulim), and China (Nanjing). As the latest CX-5 model only launched last year it is likely the next update won’t be coming out for at least five years." + }, + { + "question": "Subaru XV: Is it a good car?", + "answer": "Depending on what you want in a car, then the Subaru XV can certainly be a good car. If you're after a jaw-droppingly glamorous supercar that can do 0-100km/h in 2.0 secs and top out at 400km/h then you're in for bitter disappointment. If you're after a well-equipped, quirky premium small crossover SUV then the XV is going to be your jam. Highly practical, fairly cheap to run, easy to drive and not offensively priced the Subaru XV is a great suburban runabout or highway mile-eater." + }, + { + "question": "Nissan Qashqai: Where is it made?", + "answer": "The J11-series Nissan Qashqai is built in several Nissan manufacturing plants around the world, including in Sunderland, Tyne and Wear in England, Wuhan, Hubei in China, Saint Petersberg in Russia, and Fukuoka prefecture, Japan. Australian Qashqais are sourced from the Japanese facility. The J11-series has been on sale since 2013, with a mid-series refresh unveiled last year in 2017, so the next model is thought to be coming out in 2020." + }, + { + "question": "Hyundai Tucson: Is it a reliable & good car?", + "answer": "Properly maintained (which means regular servicing, and not driving it like a rental) Hyundai's Tucson can last for hundreds of thousands of kilometres. For over a decade Hyundai's engineering is solid, reliable and will last for many, many km's." + }, + { + "question": "How to make a Mazda 3 faster?", + "answer": "While there are ways to make your Mazda 3 quite fast it is not cheap or easy, and will require extensive involvement from experts. You would be far better served to look for a second-hand factory turbocharged high-performance Mazda MPS model, or buying a Subaru WRX, or Volkswagen Golf GTI, to get your high-performance kicks." + }, + { + "question": "How to make a Toyota Corolla faster?", + "answer": "The best way to make a Toyota Corolla faster is to trade it in on a Subaru WRX or Volkswagen Polo GTI. While Japanese cars are known to be loved by boy racers for their easy ability to hot up, the last few series of Toyota Corolla have next to no options for hot-up parts as these cars focus on excellent reliability rather than tar-burning performance. If you have a need for speed, consider looking to the Subaru WRX for a practical four-door Japanese go-fast car, or a Volkswagen Polo GTi for a fast car at a similar price point to a Corolla." + }, + { + "question": "How to remove Ford Ranger door panel?", + "answer": "To remove the door panel on a T6-generation Ford Ranger you start by removing two screws at the bottom of the panel, then undo the single screw holding the silver door handle cover on. There is another screw behind the cover for the door lever inside the inner section of the door. Unclip the power window wiring plug and remove the door handle, then the door panel can be pried off the metal frame of the door as it simply clips to the door frame." + }, + { + "question": "My car had its electric wiring redone and now it doesn't work.", + "answer": "Get out of the car, it’s a money pit. Have an auto electrician check the electrics for you. I assume the transmission is automatic, if so have it serviced, but it could need a rebuild." + }, + { + "question": "What's a reliable car that isn't a Toyota HiLux?", + "answer": "The two I would suggest are the Ford Ranger and the Holden Colorado." + }, + { + "question": "Does changing the rims and tyres affect the speedometer?", + "answer": "It will have some affect on the speedo – I estimate about 2 per cent – and it will have an affect on the speeds in each ratio. I would recommend you talk to your tyre retailer to determine that full affect of the change." + }, + { + "question": "Broken taillights affecting my cruise control", + "answer": "I can’t see how the stop/taillight could affect the cruise control, but you could remove the bulb you replaced and see if the cruise then works. If it does then that’s a pointer to the cause of the malfunction. To be sure take it to a dealer or an auto elec and have the problem traced." + }, + { + "question": "Will a Nissan Pathfinder tow a horse float?", + "answer": "You don’t specify a model, but it’s a sure bet that a Pathfinder will handle at least 1250 kg, whichever model you have." + }, + { + "question": "Is a Holden Colorado reliable?", + "answer": "Being new there’s little history to tell you about any issues, it’s simply too early to make any predictions. When Carsguide reviewed the Colorado it was rated at 7.5/10, a pretty good score. It’s clearly on the money when it comes to utes. One thing I would point out is that the diesel engine has a cam timing belt, and while Holden says it’s maintenance-free I remain sceptical. Overall, I don’t think you have anything to be concerned about." + }, + { + "question": "2013 Hyundai Santa Fe diff failure", + "answer": "Diff failures are not common, but not unknown either. I would try to get Hyundai to help out with the cost, their obligations to support their vehicles don't end when the warranty expires." + }, + { + "question": "Driver's seat wearing out too quickly", + "answer": "Without being able to see the extent of the wear and tear I can’t say, and there are so many things that can affect the wear on trim. In my view you won’t get anywhere with Ford on this issue." + }, + { + "question": "Hyundai Tucson 2018: What's the towing capacity for the Active X?", + "answer": "1600 kg in the trailer has brakes, 750 kg if it doesn’t." + }, + { + "question": "2011 Ford Focus Trend diesel auto doesn't start straight away", + "answer": "That’s very odd, and I wouldn’t expect it to be related to the transmission. Take it to a mechanic to check the starting system." + }, + { + "question": "Is a 2015 Kia Carnival S worth it?", + "answer": "I wouldn’t pay $6000 more for a 2015 model than I would for an equivalent 2014 model; the most I would pay would be $3000." + }, + { + "question": "Jeep Grand Cherokee Trailhawk vs Overland", + "answer": "They’d both do the job for you. Both are fully featured with everything you could want or need, and will tow up to 3500 kg. Toss of the coin." + }, + { + "question": "My car has a seized motor, what should I do?", + "answer": "By how far did you miss the service? Was it by a 1000 kilometres or so, or did you miss it all together? If you missed the service by a few weeks or a few kilometres then I would not expect the engine to seize, but if you skipped the service completely I’m not surprised. I’m also guessing the warranty won’t be honoured because of the missed service, but depending on the circumstances surrounding the missed service you could try and negotiate with Mitsubishi for some cover." + }, + { + "question": "Kia Sorento 2018: Where are they made?", + "answer": "The third-generation Kia Sorento is built in several facilities around the world by Korean car manufacturer Kia. The plants where the Sorento is built include Hwaseong, South Korea, Gurun in Malaysia, and Georgia in the USA." + }, + { + "question": "Ford Escape 2018: Is it 4wd or all wheel drive?", + "answer": "Ford's mid-sized SUV, the Escape, is available as both an all wheel drive and a front wheel drive across its three trim levels (Trend, Titanium, and Ambiente). There is no rear wheel drive model and many don't consider the Escape's all wheel drive to be true 4x4 as there is no low-range option for the transmission, which is traditionally what separated 4x4s from all wheel drives." + }, + { + "question": "Mazda CX-5: How do you change the battery & program a key fob?", + "answer": "Replacing the CR2025 key in Mazda's is fairly simple. There is a small slide on the back of the key fob, which you hold open and then pull out the silver loop top section of the key. With a thin flat-head screwdriver inserted into the slots under where the key was, use a twisting motion separate the case. Once the case has started to split apart, run the screwdriver down the outside of the case to quickly pull the key apart. Pull the protective plastic cover off, then take the rubber gasket out. Switch the CR2025 battery, placing the positive side up, then reassemble the key." + }, + { + "question": "Subaru XV 2018: When is the new model coming out and where will it be made?", + "answer": "Subaru released a new-generation XV in the middle of 2017 so don't expect major upgrades to this hot-seller any time soon. Once again, all Subarus not destined for the North American market are built in Japan." + }, + { + "question": "Nissan Qashqai 2018: Is it 4wd or All Wheel drive?", + "answer": "While they have the looks of a small 4x4, all current-model Nissan Qashqai sold new in Australia are front wheel drive-only. There are no all wheel drive, 4x4, or rear wheel drive variants sold new in Australia." + }, + { + "question": "Hyundai Tucson: Where is it made?", + "answer": "Hyundai’s third-generation Tucson is built around the world, including locations such as Chennai, India, Tiaret, Algeria, Anapolis, Brazil, Nosovice in the Czech Republic, and Ulsan in South Korea. Australian-market cars from the South Korean facility, who provide several models Down Under." + }, + { + "question": "How to change a Mazda 3's oil?", + "answer": "Drive the car gently for 10 minutes to get the oil warm. Park the car on level ground, lift the bonnet and loosen the oil filler cap on the engine, and slide a tray or pan with at least 5-litres of capacity under the car. There is a flap held on by a couple of plastic screws protecting the drain plug and oil filter. You may not be able to reach the drain plug on the sump underneath the car without lifting the vehicle. If this is the case remember to use multiple chassis stands to securely hold the car in the air, and to ensure the car is as level as possible (so you might need to jack up the rear of the car to keep it flat). After 10 minutes the oil should have stopped dripping from the sump plug so put it back it and snug it tight - don't over-tighten it as you could strip the thread in the sump which would require removing the engine to fix! Remove the oil filter, allowing it to drain, and ensuring the rubber seal isn't stuck on the metal mating surface. Once drained wipe a smear of fresh oil on the new oil filter's rubber O-ring, fitting it a quarter-turn past snug. Check on your owner's manual for how much oil is required for your particular engine, and what grade of oil you should use." + }, + { + "question": "How do you change the battery & program a Toyota Corolla key fob?", + "answer": "Replacing the battery in a Toyota Corolla key doesn't require re-programming. You simply use a good quality flat-head screwdriver to carefully pry the two halves of the key apart. Once you have them separated carefully pry out the middle case, then carefully pry it apart. The small round battery is inside and can be replaced with any CR2016 button cell battery, remembering to leave the positive side up. The key can then be reassembled in the reverse of these instructions." + }, + { + "question": "How to remove Ford Ranger grill?", + "answer": "Lift out the four push-lock clips on the radiator cover panel using a flat-blade screwdriver. Push in the clip at the front of that panel, hidden behind the left-hand side of the grille to remove the top cover. Remove the Ford badge by undoing the three Torx-headed bolts holding that panel in from behind. The grille shell is held in by five push-lock clips, with the two outside clips accessed from behind the wheel arch liners, and the three centre clips accessed through the central air intake in the bumper. Once those clips have been popped out, the grille should lift out." + }, + { + "question": "Subaru XV 2014: How much is it worth?", + "answer": "As a private sale it would be worth $21,000-$23,500, but as a trade-in it would be valued at $17,000-$19,500." + }, + { + "question": "Ford Mondeo 2010: Serious engine problems, what should I do?", + "answer": "I assume the computer was replaced as diagnosed after the second episode, and that it has continued to give problems even with the new one. Intermittent problems are hard to diagnose, so you have to have some sympathy for the mechanics doing it. But given that Ford recently owned up to not looking after its customers I would approach them about fixing it, or getting a replacement car, or a refund." + }, + { + "question": "Hyundai i30 2010: Why is the steering locking?", + "answer": "The car is getting on in age, otherwise I would suggest you contact Hyundai and request a goodwill payment to help with the cost of replacing the column. There’s not much you can do other than replace the column, although you could perhaps use a second-hand column to save some money." + }, + { + "question": "What would be the better SUV between the Volkswagen Touareg, BMW X5 and Toyota Prado?", + "answer": "I’m reluctant to recommend the Touareg, or the X5 for that matter. They are good cars, but can be expensive when things go wrong, and they are more likely to go wrong than is a Prado. I would definitely go for the Prado." + }, + { + "question": "What is the security code for a radio?", + "answer": "It’s a security code. Go to a dealer selling the brand you have and they should be able to give it to you." + }, + { + "question": "Starting problem with 2010 Ford Ranger", + "answer": "Is it getting hot when you’re driving it? A car can be hard to start, even sound like the battery is flat when you go to crank it, when it gets hot. Leaving it the extra time gives it a chance to cool down." + }, + { + "question": "What can we do to replace the engine on our 2013 Ford Territory?", + "answer": "I am guessing it is a diesel. The diesel is known to blow at quite low kilometres and with no warning. Being just five years old, and having done so few kilometres I would approach Ford for help with the cost of repairs as a gesture of goodwill. They could argue that it is out of warranty, and that you bought it second hand, but I think you could argue that it is not reasonable to have an engine fail in these circumstances." + }, + { + "question": "Toyota Corolla 2007: Dashboard upholstery cracked", + "answer": "Normally you would expect it to be caused by being left out in the sun, but you say you haven’t. But while you say it’s been under cover all it’s life, it must have been taken out and driven at some time. Do you leave it parked in the sun for lengthy period at the shopping centre, or somewhere else you go? Check those places you park it for a hat source that might be causing it." + }, + { + "question": "How long is a Mazda 3?", + "answer": "The third-generation BM-series Mazda 3 comes in two lengths, depending on the body shape. Sedans are 4580mm while the hatchback model comes in at 4460mm from nose to tail." + }, + { + "question": "What's the best ute for $10,000?", + "answer": "The Hilux is tempting because of its reputation for toughness and reliability; there are no particular years to avoid. The most important thing is to buy on condition, look for one that hasn’t been beaten up. Do that and you should be ok. You could also consider a Mazda BT-50 or a Mitsubishi Triton." + }, + { + "question": "Can a Toyota Corolla pull a trailer and how much can it tow?", + "answer": "Toyota Corollas can be fitted with a tow bar and used to pull trailers, but they are not designed to cope with much weight and should not be used for towing even medium-sized box trailers. For example, a current Corolla has a manufacturer tow capacity of just 450kg (unbraked) which includes the weight of the trailer in that figure! Toyota claims the Corolla can tow up to 1300kg if the trailer has brakes, but that again includes the weight of the trailer." + }, + { + "question": "What's causing my car's engine to choke and lost power?", + "answer": "You don’t tell us what the car is, which makes it hard. Anyway, if you really believe it’s a lack of spark then check the ignition system, in particular the coil. If it’s an old distributor system, which it sounds like it could be, then replace the condenser." + }, + { + "question": "Where is the Hyundai i30 fuel cap release?", + "answer": "There is no release button or lever to open the fuel filler flap on a Hyundai i30. With the car unlocked you simply press in the middle of the right hand side of the fuel filler door and it will open." + }, + { + "question": "Where is the Hyundai i30 fuel cap release?", + "answer": "There is no release button or lever to open the fuel filler flap on a Hyundai i30. With the car unlocked you simply press in the middle of the right hand side of the fuel filler door and it will open." + }, + { + "question": "What would the GCM be for my '04 Toyota Prado", + "answer": "The Prado’s GVM is 2850 kg, and it will tow 2500 kg, the maximum GCM is 5350 kg. You could load your caravan up to 2500 kg." + }, + { + "question": "How to remove Ford Ranger radio?", + "answer": "To remove the radio in T6-generation Ford Rangers start by using trim removal tools to pop off the clipped-on trim panels next to the radio and fan control console. There is a screw on each side behind each of these holding the black radio unit in, which you will need to remove. You can then pop out the lower part of that black trim, housing the cigarette lighter and power socket. You then need to use trim removal tools to lever the vents either side of the radio screen out. The left-hand side should start near the door and work in towards the radio. Once these pieces have been removed pull the trim that sits between the radio screen and the controls, starting with the right-hand side piece, then pull the left-hand piece which runs all the way to the left-hand door. There will be six Phillips-head screws holding the control panel and screen to the car, which all need to be removed. Once the control panel has been removed you can then undo four more Phillips-head screws to remove the radio unit itself." + }, + { + "question": "Is the 2018 V8 Mustang worth the money?", + "answer": "That's the big question on our lips too John, and I'm afraid we won't be able to answer it until we drive it when the car arrives in June. Given the Mustang's popularity, I'd be very surprised if dealers were willing to deviate much from the recommended price after launch. Perhaps 18 months down the track when demand subsides though!" + }, + { + "question": "My car pulls to the right", + "answer": "I would want to check the diff locks to make sure they fully unlocked after you checked them, so I would take it to the dealer. They would also be able to check the wheel alignment for you. You can get the car serviced anywhere you like, you can do it yourselves if you are qualified mechanics without affecting the new car warranty, but you would have to take it to a Toyota dealer to take advantage of the capped-price deal." + }, + { + "question": "My Hyundai i30 is blowing smoke", + "answer": "You don’t say if it’s a petrol or a diesel, but no, it’s normal, although there are reports of smoke from the i30. If it was a diesel I would suggest there is a problem with the turbocharger, but something is clearly wrong and you are right to have it checked, particularly as it is still under Hyundai’s new car warranty." + }, + { + "question": "Is my A/C cycling too frequently", + "answer": "It does sound as if the compressor is cycling too frequently. Take it too an air-conditioning mechanic and have the system checked. The fluid might need topping up." + }, + { + "question": "Would a 2009 Nissan Dualis with 210,000km on the clock be reliable?", + "answer": "The Dualis is a solid and generally reliable car, and if it is in good mechanical condition and has been regularly serviced it shouldn’t give you too many headaches for the next few years, but it’s impossible to say with any certainty that it won’t either." + }, + { + "question": "I think my dealership lied", + "answer": "If they won’t come to the party and help you out you could go to the NSW consumer affairs people and ask for their advice. You could also contact the consumer affairs people in Queensland, as the dealer is based there, and would come under the Queensland law. I doubt that you will get far, however, as you signed the contract without properly checking it." + }, + { + "question": "What tyres should be on my MG ZS?", + "answer": "They shouldn’t be very old, but it depends on the stock being held by the carmaker and the tyre company that supplies their tyres.I would suggest you check the tyres on other MGs and see if they are the same as yours. From your question I guess you believe the dealer has switched tyres on your car while it was in for service. If you do then perhaps the best thing is to confront the dealer about it." + }, + { + "question": "Ford Kuga 2014: Ford is replacing my unreliable Kuga. How much can I expect?", + "answer": "Being four years old your car has lost some value in the time you have owned it, and that will be factored into the deal.The trade-in value is $9500-$11,500 and I would expect that’s what the dealer will offer you if you accept a replacement car. Don’t expect Ford or the dealer to be on your side here, you have to bargain hard with the dealer to get a decent deal.Unfortunately the deal won’t factor in the stress, inconvenience, and cost you have had to endure with this defective vehicle." + }, + { + "question": "What $20,000 car should I buy?", + "answer": "Unfortunately you’ve kept the Corolla too long, and have had to spend money to keep it going. Keep that in mind for the next one you buy.You’re constrained by your $20,000 budget, but I would suggest you look at a Kia Rio, Mazda2, Mitsubishi Lancer, or Suzuki Swift. All should fall within your budget and all will give you a good run. If you were prepared to buy a used car that is one or two years old, you could consider a Toyota Corolla, or a Mazda3." + }, + { + "question": "Statutory warranty on used cars", + "answer": "Even though Ford’s warranty has expired the car is still covered by the basic statutory warranty under our consumer law. You need to negotiate with Ford to get them to cover the cost of the repair. You should also check with your insurer to see if this is covered by the extended warranty.CarsGuide does not operate under an Australian financial services licence and relies on the exemption available under section 911A(2)(eb) of the Corporations Act 2001 (Cth) in respect of any advice given. Any advice on this site is general in nature and does not take into consideration your objectives, financial situation or needs. Before making a decision please consider these and the relevant Product Disclosure Statement." + }, + { + "question": "Gears slipping in a Ford Territory", + "answer": "The transmission probably needs servicing at the least, perhaps even rebuilding. Have a mechanic check it." + }, + { + "question": "How do manufacturers measure the height of cars?", + "answer": "It’s measured from the lowest point on the car, whatever that might be, and it varies from model to model." + }, + { + "question": "Why do manufacturers put indicator lights 'inside' the headlamp cluster?", + "answer": "The ADR requires carmakers to have a side indicator so there is always a visible turn signal light, so you should be able to see that even if you can’t see the front light." + }, + { + "question": "How much is rego?", + "answer": "Not sure about an Aldi, but to find out how much it would cost to register an 2011 Audi Q5 go to www.rms.nsw.gov.au/roads/registration and you’ll find everything you need to know. For insurance shop around the insurance companies for the best deal.CarsGuide does not operate under an Australian financial services licence and relies on the exemption available under section 911A(2)(eb) of the Corporations Act 2001 (Cth) in respect of any advice given. Any advice on this site is general in nature and does not take into consideration your objectives, financial situation or needs. Before making a decision please consider these and the relevant Product Disclosure Statement." + }, + { + "question": "Should I buy an old European car?", + "answer": "From personal experience I would advise against buying an old Euro, they can be expensive.They can be nice to drive, and it’s nice to have a prestigious brand in your driveway, but parts can be expensive if you need to repair them.My dalliance wasn’t with a Mercedes, it was another European brand, but I was regularly forking out for repairs as one thing after another failed and I mean seriously spending money. The problem is that they all look like new on the outside, even when they’re clapped-out.It would need to be low mileage, less than 100,000 km, properly serviced, should have no oil or water leaks, no exhaust smoke, the engine should be smooth running, and the transmission should be smooth and seamless in operation.Servicing isn’t necessarily expensive if you avoid dealers and use an experienced specialist mechanic." + }, + { + "question": "I think my mechanic broke my car", + "answer": "If the crack happened recently it should look fresh, so inspect it visually in the presence of the dealership people.It’s hard to prove conclusively that it happened while it was at the dealership, but the fact that it is now leaking profusely suggests that it wasn’t cracked before you took it in, or at least it wasn’t cracked as badly as it is now.Try and reach an agreement with the dealership." + }, + { + "question": "My car keeps overheating. What's wrong?", + "answer": "Getting to the halfway mark on the gauge in five minutes doesn’t sound like a problem, providing it sits there and doesn’t go any higher. The gauge will move up relatively quickly while the thermostat is closed during warm-up, but once the thermostat opens the gauge should remain steady. If it continues to climb it could be that the thermostat is stuck and not opening.Others things to check are the coolant level, coolant leaks, and make sure the thermo fan is working." + }, + { + "question": "Tacho issues with a 2003 Mazda Tribute", + "answer": "The problem with the gauges needs to be investigated by an auto electrician. With the fuel it appears there is a problem with the pick-up in the tank under cornering when the fuel is being pushed to one side. It could be the pump or the filter inside the tank." + }, + { + "question": "Should I buy a demo car?", + "answer": "Demos are not generally abused; they are mostly driven normally with reasonable care, often under the supervision of a salesman.You’re worried unnecessarily, and besides, the car will still be covered by Ford’s warranty if it happens to have a problem." + }, + { + "question": "Holden Astra 2017: Should I get an extended warranty?", + "answer": "If it makes you feel more comfortable then buy it, but I don’t believe it’s necessary.Get it now if you do want it." + }, + { + "question": "Noisy windscreen wipers on a 2016 Mini Cooper", + "answer": "The blades are supposed to flip over when they change direction at each end of their sweep to prevent them doing what yours are doing. Your blades are not flipping over.Start by fitting new blades, adjust the angle to get them flipping over, and you could use something like Rain-Ex on the windscreen, and in the washer water." + }, + { + "question": "My car keeps stalling", + "answer": "The idle is too slow to maintain running, so check and clean the airflow sensor in the intake, and replace the air filter." + }, + { + "question": "Fourth gear problems with 2011 Ford Ranger", + "answer": "How did you determine the gearbox oil was low? An additive won’t do anything for you, except maybe fix a leaking seal, but you don’t say if there is a leak present. Take it to a mechanic." + }, + { + "question": "Are Mazda 3's reliable?", + "answer": "So long as it is serviced regularly and kept clean there is no reason a Mazda 3 won't be a reliable car. Watch for consumables like tyres, brakes and shock absorbers being replaced with high quality parts as it is a sign the car is likely to have been looked after." + }, + { + "question": "Can a Hyundai i30 use e10 fuel?", + "answer": "All Hyundai models post 2003 are safe to run E10 fuel in. If you are unsure whether your car can use E10 check this link from the Federal Chamber of Automotive Industries." + }, + { + "question": "How to unlock Ford Ranger without key?", + "answer": "Thanks to modern locks and rolling encoded security systems it is not a job for an amateur to try to unlock a Ford Ranger's door without a key. The key sends a code to the car to unlock the doors, and also allow the engine to start, as it turns off the immobiliser. Modern security systems make it impossible to hotwire a car like in old Hollywood movies. The best way to get into a Ford Ranger if you lock your keys inside is to call a locksmith." + }, + { + "question": "How long is a Toyota Corolla?", + "answer": "Toyota's 2018 Corolla comes in two lengths, depending on whether you look at the sedan or the hatchback. The 2018 Corolla sedan measures in at 4620mm while the hatch is only 4275mm." + }, + { + "question": "Should I buy a Subaru Forester or Volvo XC6?", + "answer": "It’s hard to say one over the other, both appeal. The Forester is well built, it has all the features you want, and would be reliable. The Volvo has the style, the features, and would also be reliable, in the sense that there is nothing of a serious nature that could bite you on the backside down the track. As they’re both three to five years old they shouldn’t be expensive to service, particularly the Forester, which has capped-price servicing. I would go with your head and choose the Forester, but you have to like what you drive, and I could equally understand if you chose the Volvo. You wont go far wrong with either of them." + }, + { + "question": "Will there be a new Suzuki Ignis this year with more power?", + "answer": "There isn’t a new Ignis scheduled for release in 2018." + }, + { + "question": "How do I get Kia to renegotiate a car's warranty?", + "answer": "It’s an unusual situation, so I would try to negotiate with Kia and appeal to their good will to adjust the warranty for you." + }, + { + "question": "What's the best secondhand small SUV to buy?", + "answer": "Of those you list I would go for the Mitsubishi ASX. You could also try the Kia Sorento or Mazda CX-5." + }, + { + "question": "Mitsubishi Triton 2011: Wiring loom warranty", + "answer": "You’re going to be hard-pressed to show that the problem was either a design or manufacturing problem, as it’s unlikely to be either. Even though the wiring loom just sits and doesn’t appear to be subjected to any stress it being subjected to all the bumps, vibrations and whatever else is happening through the vehicle in general. It could be a faulty connection; it could be any number of things. Pay up and get on with your retirement." + }, + { + "question": "Does the 2.7-litre engine of a 2006 Suzuki Grand Vitara have a timing belt or chain?", + "answer": "A chain." + }, + { + "question": "Mitsubishi Lancer 1996: How can I get parts for it?", + "answer": "It depends on which parts you want. You should be able to get most mechanical parts from outlets like Bursons, or you could go on line where you’ll find a number of parts suppliers. For body parts you would need to go to a wrecker." + }, + { + "question": "How does the LDV G10 compare to the Hyundai iMax and Kia Carnival?", + "answer": "There are so few LDVs out there it’s hard to say how reliable they are, but we know the iMax and Carnival are good. I would go for the Carnival." + }, + { + "question": "What SUV would you recommend between $50-60k?", + "answer": "All diesel engines today have turbochargers, and believe me you wouldn’t want to drive a non-turbo diesel. Of those you mention I would go for a Mitsubishi ASX, or consider a Kia Sorento." + }, + { + "question": "When is the new Holden Colorado coming out?", + "answer": "Holden updated the Colorado for the 2017 model year so it will likely be a few years before the current generation is updated with large scale improvements." + }, + { + "question": "When is the new Holden Colorado coming out?", + "answer": "Holden updated the Colorado for the 2017 model year so it will likely be a few years before the current generation is updated with large scale improvements." + }, + { + "question": "How much can a Mazda 3 tow and can it pull a trailer?", + "answer": "The Mazda 3 is a great little car but, with a towing limit of 1300kg, it is not a burly towing brute. Engineers focused on making the car ride nicely and handle well, rather than being able to support large loads off a tow bar, so it would be seriously ill-advised to tow much more than a very small dinghy." + }, + { + "question": "How long do Toyota Corollas last?", + "answer": "They can last forever or a day, depending on how they're looked after. Generally Corollas will last for hundreds of thousands of kms and many years of reliable motoring so long as you service them when they're due and make sure to keep the car clean." + }, + { + "question": "Can a Hyundai i30 tow caravan?", + "answer": "The short answer is no, small cars like the Hyundai i30 should not be used for towing a caravan, or any heavy trailer. They aren't designed to pull large, heavy loads. Even some dual-cab diesel utes shouldn't be used to tow caravans, as their oft-quoted \"three-tonne\" towing capacity doesn't actually mean they can tow a three-tonne trailer." + }, + { + "question": "What does a Ford Ranger weigh?", + "answer": "Ford's evergreen T6-generation Ranger ute weighs between 1866kg up to 1968kg, depending on the model purchased and what specification it comes in." + }, + { + "question": "What is a good cars for an 80 year old?", + "answer": "An SUV would seem to be the best choice given your concerns about getting in and out of the car. Most carmakers now offer FWD versions as well as all-wheel drive models, and without knowing what your budget limitation is I would think an SUV like a Mitsubishi ASX, Mazda CX-5, Subaru Forester or Kia Sorento would fit your needs well." + }, + { + "question": "Do you think it's time that carmakers considered selling a small sedan-based ute on the Australian market?", + "answer": "You’ve got two chances of that ever happening: Buckley’s and Nunn, unless of course they discover a market for such a car somewhere overseas. There are so many options for people wanting a ute that I couldn’t see a small car-based ute ever getting up." + }, + { + "question": "How much will it cost to register a Great Wall Steed in Queensland?", + "answer": "If it’s being sold as a new car and will be registered for the first time you will have to pay duty based on the value, which would be about $1300, and on top of that you would have to pay the registration of about $750." + }, + { + "question": "What's causing the red airbag warning light to come on in my 2014 Grand Tiger?", + "answer": "You would have to think it’s telling you there is a problem with the airbag. What it might be is anybody’s guess until it’s checked. Get it checked out and fixed, as it might not deploy in a crash." + }, + { + "question": "Mercedes-Benz C200 2001: What could be causing it to have coolant problems?", + "answer": "If it’s not getting hot it’s probably got a leak somewhere, and that shouldn’t be expensive to fix, but if it is getting hot it could be a leaking head gasket and fixing that could set you back quite a few bucks." + }, + { + "question": "If I was buying a car to last me 10 years, is it unwise to buy a diesel?", + "answer": "I can’t see diesels being phased out as quickly as that, and I don’t see the price of diesel climbing to the extent that it isn’t viable. More importantly you should consider the viability of diesel now in terms of running costs and servicing costs." + }, + { + "question": "Do airbags deploy in rollovers?", + "answer": "Not necessarily, it would depend on the severity of the crash." + }, + { + "question": "How to sell my '88 Toyota Celica cabriolet?", + "answer": "It depends on its condition. If it’s in top shape it would be worth advertising it through one of the enthusiast type classified magazines, or even a classic car auction. If it’s not up to scratch trade it in, put a ‘For Sale’ sign on it and park it in prominent places. You could also advertise it on sites like Carsguide." + }, + { + "question": "Why doesn't my air-con and radio work while the car is on?", + "answer": "It’s probably a problem with the ignition switch itself, possibly caused by wear." + }, + { + "question": "Can a 2018 Nissan Navara tow a 2740kg caravan?", + "answer": "The Navara will tow up to 3.5 tonnes, but you need to be mindful of the GCM limit that is 5910 kg. That means that if the ute is loaded to its GVM of 2910 kg you can only to 3 tonnes. It would tow your caravan, but would be overloaded if the ute was fully loaded to its GVM at the same time." + }, + { + "question": "Holden Captiva: Who makes it?", + "answer": "Holden's Captiva wasn't a locally produced vehicle. Instead it was made by the Korean General Motors brand Daewoo in their home country and imported as a complete vehicle." + }, + { + "question": "How to unlock a Mazda 3 without keys?", + "answer": "Thanks to modern security systems gaining access to a Mazda 3 without using the factory keys is pretty tricky. The door and boot (trunk) locks are very good at protecting the car from thieves using screwdrivers to punch the lock out, as they did in the past. Modern immobilisers, computers and wiring systems are also adept at preventing a thief from doing the old Hollywood hotwire like you see in movies. The best bet is to call a locksmith and have them open the car for you." + }, + { + "question": "Is the Toyota Corolla a good car?", + "answer": "As a car, yes. While the humble Corolla might not be a Ferrari, they are solid, dependable transport that has served the world brilliantly for half a century. Cheap to buy and run, they are a bastion of reliability, they have good safety and equipment levels, and aren't bad on the eye, too. Classic Corollas are an excellent introduction to historic vehicles, while new vehicles are possibly the safest purchase in the new car market today." + }, + { + "question": "Is the Hyundai i30 front-wheel drive?", + "answer": "All production Hyundai i30s are front-wheel drive.The Korean manufacturer has other rear-wheel drive and 4x4 models in their range, although some enterprising teams custom-built 4x4 i30 rally cars for use in motorsport." + }, + { + "question": "What year Ford Ranger is the best?", + "answer": "The answer depends on your budget and what you need the Ranger to do for you. Obviously, the best Ranger available will be the new-generation model launching later this year, in the highest trim level possible. All PX-series (otherwise known as T6 models) are good utes, including the 2.2-litre and 3.2-litre models, two wheel drive and 4x4, dual cab or single cab. Depending on your budget I'd suggest buying the highest specification model in the best condition possible, as the extra features in an XLT or Wildtrak will come in handy, compared to having to add them to a base model later on." + }, + { + "question": "Holden Captiva 2010: A reliable purchase?", + "answer": "Like any car, there is potential for Holden Captivas to have mechanical or electrical problems. Modern cars are full of delicate electrical sensors and complex mechanical components, and if not properly serviced or maintained, even generally reliable cars can suffer breakdowns. You can help protect yourself by having a professional pre-purchase inspection carried out, and buying a vehicle with low mileage and a full service history." + }, + { + "question": "Is the Mazda3 a good car?", + "answer": "In a word, yes! The most popular car in Australia, the Mazda 3, has been on sale since 2003 and offers a wide range of specifications and models to suit almost any needs or wants. With generous specifications, pleasing styling and even a turbocharged high-performance version, there isn't really a bad model in the Mazda 3 line-up." + }, + { + "question": "Are Toyota Corollas reliable?", + "answer": "Toyota's Corolla has built its giant-killing reputation on the fact that, while they might not be the flashiest or most dynamically appealing, they have always been rock-solid reliable. What the Corolla may lack in tar-shredding performance it makes up for with dependable reliability and cheap running costs. As with any car, regular servicing and care will be key to maintaining that reliability in the long term." + }, + { + "question": "How long is a Hyundai i30?", + "answer": "All current Hyundai i30 models are 4340mm long, tip to tip. This is correct for Go, Active, Elite, Premium, SR, and SR Premium Hyundai i30 models sold in Australia. Additionally, all i30 models share their other external dimensions, including width (1795mm), and height (1455mm)." + }, + { + "question": "What is the bolt pattern on a Ford Ranger?", + "answer": "The bolt pattern, also known as the Pitch Circle Diameter (PCD) is 6x139.7mm or 6x5.5in. This means the Ranger has six wheel studs on each wheel, which are spaced 139.7mm apart." + }, + { + "question": "Ford Kuga 2013: Should Ford or the dealer fix the gearbox?", + "answer": "It’s the responsibility of the dealer you bought it from to repair it, he’s the one issuing your warranty. The automatic transmission in Fords has been an ongoing problem, and it would seem that the transmission in your car needs to be replaced. The bottom line is you need to sort it out with your dealer, if that doesn’t result in a satisfactory resolution go to VCAT." + }, + { + "question": "What's a mid-size SUV with capable off road abilities between $15-20k?", + "answer": "All three are capable off road if you aren’t planning to go rock climbing, and they are reliable enough to get you to 250,000 km. CVTs are quite reliable now, but how far they will go is anybody’s guess at this moment in time. I would go for a Subaru, either the Forester or the Outback." + }, + { + "question": "What vehicle will be best to use for a chauffeur business?", + "answer": "That’s a tough one given that the traditional chauffeur cars are no longer made. If you are aiming at business type clients and want to impress them consider a BMW 5-Series or a Mercedes-Benz E-class." + }, + { + "question": "Is diesel or petrol engines better for city driving?", + "answer": "In my view diesel doesn’t stack up unless you’re doing a lot of driving at constant speed on highways. They’re not at their best in stop-start city driving. I would go petrol." + }, + { + "question": "Was Sat Nav a standard inclusion in the base 2012 Subaru Outback 2.5i?", + "answer": "It was an option." + }, + { + "question": "Will Volkswagen '09 Golf under warranty?", + "answer": "Your car is now nine years old, which makes it difficult to claim on VW, but it has only done 70,000 km, so that’s in your favour. If a VW dealer had been servicing it I would attempt to convince VW to cover at least part of the cost of the replacement. Otherwise I think you will find it hard to get VW to cough up." + }, + { + "question": "Mazda 6 2010: What's the recommended tyre pressure?", + "answer": "The tyre guys are correct that carmakers set their pressures based on a blend of performance, economy, comfort and wear. Tyre companies generally advise that you run higher tyre pressures for better performance and economy, but that will compromise the ride comfort. I would run a higher pressure for the benefits to handling and fuel consumption. Make sure you rotate your tyres regularly, that will even out the wear over the life of the tyres." + }, + { + "question": "Gearbox problems with a 2017 Skoda Fabia", + "answer": "It’s still under Skoda’s new car warranty, so they are responsible for fixing it. You should continue to attempt to deal with the company to get it fixed. If you feel that Skoda is not taking the appropriate action than take them to the ACCC and try and get something happening that way." + }, + { + "question": "How many Holden Equinox models have been sold?", + "answer": "Sales of the Equinox have been slow, even Holden admits that. Just 364 were sold in February, which left the Equinox trailing the class-leading Mazda CX-5 by a huge 1817 and leaving it in 11th place for the month." + }, + { + "question": "Volkswagen Golf 2013: Selling tips", + "answer": "It’s probably best to get out of the car rather than continue to try and rectify the problems. You could try and negotiate a better deal as a trade-in, but if you did that you would be left driving another VW and that’s probably not what you want. You could seek advice on your legal options from the Queensland consumer affairs department. But the best option might be to trade the car in on something from a rival brand." + }, + { + "question": "Nissan Navara 2014: Oil leak", + "answer": "There’s no rule about when cars should or shouldn’t need repair. That Nissan has offered you a deal to cover half the cost of a replacement turbocharger is tantamount to an admission that the turbocharger shouldn’t have failed at that distance. If you feel that Nissan’s offer isn’t up to scratch take them to VCAT." + }, + { + "question": "Holden Captiva: 4WD?", + "answer": "Since its introduction in 2006 Holden has sold the Daewoo-designed and built Captiva crossover SUV in both front-wheel drive and four-wheel drive. Although they have sold a range of different engine and transmission options there has never been a rear-wheel drive layout offered." + }, + { + "question": "How to remove Holden Colorado grill?", + "answer": "Removing the grille from an RG-series Holden Colorado is fairly simple. First, get hold of a T20 Torx bit and a 10mm socket. There are seven fasteners on top of the grille, which you can remove by opening the bonnet. To remove the entire front bumper assembly, you need to remove the T20 Torx bits holding the bumper to the inner guards on the left and right (in front of the wheels). There are also three 10mm bolts holding the bottom of the bumper to the undertray which need to be removed, before slowly prying the bumper away from the car. Take note of a clip under the outside edge of each headlight, prying those clips away slowly." + }, + { + "question": "Where is the Mazda 3 made?", + "answer": "Mazda produce their super-popular compact car, the Mazda3, in several facilities around the world, including Hofu, Japan, Bogota, Colombia, Tehran, Iran, and Taoyuan, Taiwan. It is built by Mazda themselves, who call it the Axela in Japan and China." + }, + { + "question": "Toyota Corolla: Is it all wheel drive, front wheel drive or rear wheel drive?", + "answer": "Though they were originally rear-drive, Aussie Corollas have been driven by the front-wheels since the era of stonewash and perms (that is the 1980s, kids). We also had a Corolla-based four-wheel drive in the early '90s badged Tercel, though it didn't last long. Overseas, the Corolla has had all-wheel drive and four-wheel drive variants, some even featuring turbochargers. For Australia, the last rear-drive Corolla was the KE70-series, though the early 1980s rear-drive Sprinter was also based off a Corolla platform." + }, + { + "question": "Are Hyundai i30's reliable?", + "answer": "Hyundai's i30 has won a stack of new car awards since its introduction in 2007. If properly maintained with regular servicing the small hatchback is perfectly reliable with few major faults found on record in routinely serviced vehicles. As always, if you are looking to buy a used car check its service history to ensure it has been looked after as this will give you a good indication it will be reliable into the future." + }, + { + "question": "What year Ford Ranger parts are interchangeable?", + "answer": "There is no hard and fast answer, as some parts will need customising to interchange between different body styles or drivetrains. When looking to interchange parts between vehicles, you should do as much research as possible to work out if the parts will fit. Key to this is using trusted sources of information. Generally, you will be able to interchange some parts between models of the same generation, so parts fitted to a T6 (or PX) Ranger will be able to be interchanged, however minor differences in wiring or computer coding need to be explored." + }, + { + "question": "Does the PowerShift transmission problem apply to all petrol/diesel Ford Focus models?", + "answer": "The PowerShift is Ford’s dual-clutch automatic transmission, and is used on petrol and diesel engines. If you really want to buy a Focus buy a manual." + }, + { + "question": "What could be causing my '04 Mazda 2 to stall?", + "answer": "The warning light is telling you there is a problem and that you should have a diagnostic check done on it. The idle speed is probably too low to sustain reliable running. It’s possibly a faulty sensor sending a false message to the computer." + }, + { + "question": "Should I sell my 2013 Hyundai iMax because it's problematic?", + "answer": "The EGR valve and cooler are common problems. If it’s running ok, and you regularly service it and change the oil I don’t see any reason to panic-sell it." + }, + { + "question": "Is my 2006 Smart ForFour affected by the airbag recall?", + "answer": "No, the Smart is in the clear on this one." + }, + { + "question": "Should I upgrade from my 1998 BMW 3-series?", + "answer": "You would be able to move up to a 2011/2012 model for the money you have to spend, and for that you get a much safer car, with much lower kilometres, which should be much more reliable. Even though your 20-year-old car has been very reliable, there’s nothing to say that won’t all change tomorrow, and BMWs can be expensive to fix." + }, + { + "question": "Ford Ranger keeps leaking transmission fluid", + "answer": "It would seem the transmission has somehow been damaged. Get under and have a look to see where the leak is coming from, and hopefully you will see damage that is causing the leak. If it’s a very slow leak as you say it could be that it’s been leaking for a while until the fluid level dropped to the point it couldn't maintain drive any longer." + }, + { + "question": "Jeep Grand Cherokee 2008: What could be causing it to be noisy at speed?", + "answer": "It could be from any of those, it could also be the tyres if they’re aggressive off-road tyres. Your best course of action is to have a mechanic ride with you to observe first hand the noise that concerns you." + }, + { + "question": "Will Volkswagen fix problems if a car that is out of warranty?", + "answer": "It would appear you’ve got a good claim against VW for repairing the car, even though the warranty has expired. Remember, the car is still covered by the statutory warranty under local law. It is most likely to be the same problem that has reappeared; if it is it’s a well known one. Go back to VW through the dealer and ask for the problem to be fixed again." + }, + { + "question": "Holden Commodore 2002: Removing coolant reservoir", + "answer": "First, pull the radiator overflow hose out of the side of the coolant reservoir fill neck and turn the steering wheel to the hard left to get room to get tools in. Laying on the ground undo the two screws on the front of the reservoir and screw on the frame rail, and you can then remove the reservoir." + }, + { + "question": "How long should I wait for a software update to correct the surging in my 2016 Hyundai Accent?", + "answer": "Has Hyundai agreed to supply a software update? If they have I would think they would be able to supply it within a few weeks at most; if they haven’t you need to negotiate with them to come to an arrangement that satisfies your complaint." + }, + { + "question": "Holden Commodore 2006: What is the current market value of a VZ sedan?", + "answer": "As a private sale it would be worth $2000-$3000, but the trade would value it at $500-$2000." + }, + { + "question": "Holden Cruze 2010: Why are the warning lights coming on?", + "answer": "It would just be guessing to try and diagnose it from what you have told us, so I would suggest you have an auto electrician check the trailer wiring, and once that’s eliminated, which I’m sure it will be, run another diagnostic check. It’s more likely to be a faulty sensor sending an erroneous message to the car’s computer." + }, + { + "question": "Are Holden Captivas good cars?", + "answer": "Yes, no, and maybe. If you are after a mid-sized family SUV that doesn't need to go off-road, then a Captiva will likely do all you need and be a good car. If you are after a sporty machine to take to the track or cruise up and down the cafe strip impressing pedestrians, then the Captiva is definitely not what you'd want in a car. If you're interested in buying a Captiva, also look at Toyota's Kluger, Subaru's Forester, or even Jeep's Cherokee to benchmark the field." + }, + { + "question": "Is the Mazda 3 a front wheel drive or all wheel drive?", + "answer": "Since their introduction to Australia in 2003 Mazda's compact car, the Mazda3, has used a front-wheel-drive format. This continues a tradition from the prior 323 model, dating back to the early 1980s. Some people have been confused by the Mazda CX-3 and larger CX-5 SUVs, which are based off the Mazda2's sub-compact platform, and Mazda6 family car platform, respectively. The confusion stems from the fact the CX-3 and CX-5 look like tall 4WD off-road vehicles, which are often primarily rear wheel drive with part-time front wheel drive to make them four wheel drive. However, the Mazda3 passenger cars, including the high-performance turbocharged MPS model, have all been front-wheel-drive only." + }, + { + "question": "Who makes the Holden Colorado?", + "answer": "The Holden Colorado, and the final series of the Holden Rodeo before it, have been built in Thailand by Isuzu since 2002. Sharing a platform with the Isuzu D-Max the Colorado is built under licence in Isuzu's Samut Prakan factory." + }, + { + "question": "Where is the Hyundai i30 made?", + "answer": "Hyundai's beaut little i30 line has been built in several factories around the world, including Ulsan, in South Korea, Beijing, China, Cairo in Egypt, and Nosovice in the Czech Repulic. For the current-generation GD and PD-series, Australian-spec cars will all be built in Korea." + }, + { + "question": "When is the new Ford Ranger coming out?", + "answer": "Ford updated the Ranger with an update for the 2018 model year, and this isn't just because the current-generation PX model (otherwise known as the \"T6\") has been around for seven years. The Ranger nameplate is heading back to the US after a seven year hiatus, with American-built examples to roll out of Michigan from mid-2018 as a 2019 model year. Aussie customers will be able to get their hands on the updated 2018 model from mid-year, including the all-new Ranger Raptor! The 2018 changes will be key in tackling fresh rivals like the Mercedes-Benz X-Class, plus existing foes like the Toyota HiLux and the Mazda BT-50." + }, + { + "question": "How to open a Toyota Corolla without a key?", + "answer": "Locking your keys in a car, or just flat-out losing them altogether, is a horrible experience. While the movies make it look easy to break into a car, the reality is quite different. Even a humble Toyota Corolla is difficult to break into without smashing the door glass with a hammer. If you have locked your keys in the car, the first port of call should be a locksmith, who can come unlock it for you for a fee. If it is an emergency, you can normally access the hatch or boot (otherwise known as the trunk in the USA) by punching the lock out using a large flat-headed screwdriver and a hammer. You will have to get a new lock fitted, though this is often cheaper and less hazardous than breaking a window and replacing that glass. Vehicles built in the last 30 years are next to impossible to hotwire in the conventional sense, so don't even fantasise about that - call a towtruck and get it taken to your local mechanic!" + }, + { + "question": "Mitsubishi Triton: Vibrating seat", + "answer": "Any number of things could be exciting the passenger seat, the wheels and tyres, driveline, engine. It’s not likely to be the suspension/shocks, although they would be prime suspects when it comes to the hard ride. Take it to a suspension specialist and check out the options for springs, shocks and bushes." + }, + { + "question": "Hyundai Santa Fe 2016: Multiple problems?", + "answer": "It is obviously frustrating you, and it would be nice to think that you wouldn’t have these problems with a new car, and that the dealer would give you better service. They don’t seem to be major problems, more annoying than anything else, and should be easily fixed. The good thing is that the car is still under warranty and the dealer appears to be attempting to fix the problems. If you are concerned about it ask the dealer for an appointment to go through the problems, what he is doing about them, and when he might be finished. You could also request that a representative of Hyundai be there at the same time." + }, + { + "question": "Does the 2013 Ford Ranger dual-cab have bearing problems?", + "answer": "The 3.2-litre turbo-diesel engine in the Ranger is known for its propensity to self-destruct. It can even happen at low kilometres." + }, + { + "question": "Holden Cruze 2014: Engine misfiring", + "answer": "I’d say you have a turbo problem. Get it to a dealer and have it checked out. Wit the problem you describe you should be able to clearly show the dealer what you are concerned about." + }, + { + "question": "Volkswagen Polo 2013: Why is my GTI going into limp mode?", + "answer": "The lack of performance you’re feeling is when the car goes into ‘limp’ mode because it has detected a problem. Take it to your VW dealer and have them run a diagnostic check on it, which should identify the cause of the problem." + }, + { + "question": "What ute is a good first car?", + "answer": "The Brumby would have been a good choice 10 years ago, but finding one now that hasn’t been driven into the ground, beaten to death, or rusted away is nigh on impossible. Instead of buying a dodgy old your son a favour and buy him a decent car, one that doesn’t belong in a scrap yard, and will serve him well for some time into the future. I would go for a Hilux, Triton, or Bravo 2600." + }, + { + "question": "Hyundai Tucson 2016: How do I get the song name and artist to display when listening to the radio?", + "answer": "You can’t, it’s telling you there is no information for it to display." + }, + { + "question": "Does the 2013 Holden Cruze diesel have transmission problems?", + "answer": "The dual-clutch so-called ‘sports automatic’ transmission in the Cruze has a long and miserable history if trouble. From what you describe it seems trouble is coming your way." + }, + { + "question": "Will Holden's warranty cover the transmission problems of my Holden Cruze?", + "answer": "You seem to have kept good records of the problems with your car, which will help when it comes to the crunch. It’s also good that you are pursuing Holden through VCAT. If you bought it new in 2015 the warranty must have only just expired, which should help you claim against Holden for the cost of repairs. I would pursue Holden to replace the transmission; the car has a long history of trouble with the transmission, which you can verify with the records you have kept. If that fails to move Holden I would again go to VCAT to get some satisfaction." + }, + { + "question": "Mitsubishi Lancer 2015: Why is it lacking power?", + "answer": "All you have is your gut feeling; you need to have something more concrete than that if you hope to make any progress with the dealer. They clearly haven’t been able to find anything wrong with it when they have checked it. I would start by checking the fuel consumption. Measure it; if it’s substantially higher than it should be (7.2 L/100 km average, 5.7 L/100 km country, 9.8 K/100 km city) then that tells you there is something wrong. Then I would find a flat section of road where you could safely measure your car’s 0-100 km acceleration time, which should be around 9.5 seconds. If it takes significantly longer than that it’s also an indicator that something is amiss. With that info you can decide for yourself if there is a problem or not, and if the numbers suggest there is you have something to show the dealer." + }, + { + "question": "Holden Commodore 2018: Who makes it?", + "answer": "Opel produces it at its Russelsheim plant in Germany, but you are correct in that Opel is now part of the PSA group." + }, + { + "question": "Kia Cerato 2014: Central locking problems", + "answer": "We contacted Kia seeking advice and were told: “This was not a known issue. Intermittent issues are the hardest to find but the fact that there is a video will certainly help. Our tech guys think that it sounds like it could be the driver’s door actuator or the lock assembly if it is only occurring on the driver’s door. If all of the doors are unlocking when the door lock switch is activated then it could be a switch assembly.” The people at Kia would like to see your video, and get your contact details along with the car’s VIN. If you could do that they have said they would work with the dealer to resolve the problem." + }, + { + "question": "Tie-rod replacement", + "answer": "Go and buy a torque wrench and do the job properly, they’re not expensive, and you’ll know that it’s safe once you’ve done it." + }, + { + "question": "How much is my Citroen?", + "answer": "As a trade-in it would be worth $2500-$4000, if you were to sell it privately it would be worth $4500-$6500." + }, + { + "question": "My Suzuki won't reverse", + "answer": "If it’s an automatic have it serviced by an automatic transmission mechanic; if it’s a manual have the clutch checked." + }, + { + "question": "Issues with my Ford Territory", + "answer": "It was a common problem with that model, and Ford was replacing ball joints when the cars were new or relatively new. Contact Ford’s customer service and lodge a claim to have the repairs done at its expense. Because the car is so old, and has done a lot of kilometres, and you’re not using a Ford dealer for service I would be inclined to think your claim would probably be rejected." + }, + { + "question": "How much should I ask for my Nissan Skyline?", + "answer": "It is right in the middle of the price guide for that model, and with its relatively low kilometres and history of regular servicing it would seem a fair price." + }, + { + "question": "Radio died in my 2014 Toyota Prado - what do I do?", + "answer": "It would only be replaced/repaired at Toyota’s expense if it were a problem of design or production. Until you have it assessed by a Toyota dealer who should be able to establish the cause of the problem you won’t know if it’s something Toyota will pay for or one you’ll have to spring for." + }, + { + "question": "Frayed seat belt on 2014 Audi TT", + "answer": "You would expect the belt to wear to some extent, but not to fray. A frayed belt could be dangerous if it were to fail. Based on what you say it would seem there’s a problem with the belt or the installation. Take it to your dealer and show them what it is you’re concerned about." + }, + { + "question": "What's a good green car to buy?", + "answer": "Your best option would be the 1.4-litre turbo manual in the Mk 6. It’s more fuel-efficient than the base 1.6-litre engine in the Mark 5, and being the newer model there are less likely to be any issues with getting spares for it." + }, + { + "question": "Renault Koleos transmission issues", + "answer": "You don’t say what the transmission is, but I will guess that it’s a CVT, which was one of the automatic transmissions offered by Renault in 2011. I haven’t heard of such a problem with the transmission of the Koleos before, and it could be that it needs servicing and the oil replacing. Take it to a Renault dealer and have it checked." + }, + { + "question": "2016 Hyundai Accent electrical fault", + "answer": "Being so new the car should still be under warranty, so I would take it back to the Hyundai dealer you bought it from and ask that they run a diagnostic check on it. If that fails to show up anything wrong, ask the dealer to call in Hyundai’s service representative for help." + }, + { + "question": "Holden Cruze transmission issues", + "answer": "Your plan to go to court over the matter is the correct course of action. The auto transmission in your model has been very troublesome and many owners have had problems with them. The only way to fix it is to replace the transmission, which was done once before on your car, and you will potentially have to replace again some time in the future." + }, + { + "question": "Can my Hyundai Excel take E10 fuel?", + "answer": "No. Hyundai only recommends E10 for cars built after October 2003." + }, + { + "question": "2011 Ford Territory recall hasn't worked", + "answer": "Ford has a responsibility to repair any faults found in their cars, so you do have a case for some assistance in locating the cause of the downshifting problem and fixing it to your satisfaction." + }, + { + "question": "2014 Subaru Forester ST Premium vs 2019 model", + "answer": "More could come on to the market as owners upgrade to the new model, but I wouldn't expect any significant shift in the price of older models." + }, + { + "question": "Mazda CX-3 won't receive incoming calls", + "answer": "You would like to think that sales personnel have the knowledge to advise you on issues like this and do so before you buy, but it seems they don’t. And yes you should have asked to be sure that your phone is compatible. Phone Mazda’s customer relations service (1800 034 411) and discuss the problem with them." + }, + { + "question": "Should I scrap my '87 Mazda 323", + "answer": "Based on your description it’s only worth what a scrap merchant might give you. If you really want to try and sell it ask $500 and you might get $200." + }, + { + "question": "I'm not getting the claimed fuel consumption", + "answer": "Hyundai’s claim for urban fuel consumption, that is city driving, is 10.1 L/100 km, which is pretty much what you are getting. The claim for extra urban or highway is 5.9 L/100 km, which also accords pretty well with your results, and the combined figure is put at 7.4 L/100 km.On the basis of what you have reported there isn’t a problem." + }, + { + "question": "Can a Hyundai Kona take 91-octane?", + "answer": "91-octane regular unleaded, and it can accept E10." + }, + { + "question": "Where are Toyota Corollas made?", + "answer": "First introduced in 1966 as a sub-compact model, Toyota’s Corolla has become the worldwide standard-bearer for compact cars, selling over 40,000,000 examples up to July 2013. Japanese-market E160-series Corollas are produced by Toyota subsidiary company Central Motors, in the Japanese Miyagi prefecture. The E170 models are built in plants around the world, including: Indaiatuba, Brazil; Ontario, Canada; Guanzhou, China; Cumana, Venezuela; Bidadi, India; Shizuoka, Japan; Karachi, Pakistan; Durban, South Africa; Zhongli, Taiwan; Chachoengsao, Thailand; Adapazari, Turkey; and Mississippi, USA.Currently made in sedan and hatch, there are two basic versions of the Corolla: the Japanese-only E160 model, and the export market E170. Australia sources its Corolla sedans from Thailand, while the hatches come from the export-only production facility in Shizuoka, Japan." + }, + { + "question": "Where is the Holden Colorado made?", + "answer": "Since its launch in 2008 the Holden Colorado has been built in Rayong, Thailand. Interestingly, the Isuzu D-Max it shares its platform with is built in different factories all over the world, including Chile, China, Ecuador, Egypy, Nigeria, The Philippines, Portugal, South Africa, Thailand (Samrong-Samutprakan), and Tunisia. Produced in Wentzville, Missouri, the Chevrolet Colorado is an American market vehicle. It features different engine options as well as front-end sheetmetal to look more like the full-size Chevy Silverado pick-up." + }, + { + "question": "Where is the Holden Captiva made?", + "answer": "Holden’s five- and seven-seat SUVs were built in a General Motors facility in the South Korean city of Bupyeong-gu. The replacement vehicles are primarily US-designed, with the Chevrolet Equinox taking over from the Captiva 5, and the GMC Acadia replacing the Captiva 7. The Equinox is currently built in Canada, China, and Mexico, while the Acadia is built in Spring Hill, Tennessee, USA." + }, + { + "question": "Where are Ford Rangers made?", + "answer": "First launched in October 2010, the current-generation Australian-designed T6 Ranger is built by AutoAlliance in Rayong, Thailand, though it is also built in several factories around the world. From Buenos Aires in Argentina, to Michigan in the USA, as well as Nigeria and South Africa, the third-generation Ranger has been extremely popular with buyers who have purchased more than 33,000 T6 Rangers in Australia alone!" + }, + { + "question": "Is a Hyundai i30 a good car?", + "answer": "Hyundai has spent 30 years building its brand from an entry-level player into the modern premium offering it currently is. What this means for buyers is an excellent range of well-made, well-engineered cars, and the i30 is a ripper. The previous-generation has taken home awards for being the Best Small Car for six years on the trot, and the Korean manufacturer has just launched a redesigned new-generation model to rave reviews. Hyundai consistently out-scores prestigious European brands in consumer satisfaction surveys around the world, and in reliability surveys. So, yes, I’d count the i30 as a good car." + }, + { + "question": "Changing a Mazda 3 key battery?", + "answer": "Changing the battery in a current Mazda 3’s key fob is a simple job once you know the process. Start by locating the small button on the back of the key near the silver metal key ring lug, and depressing it. You can then tug the metal key ring lug out and pull the manual accessory key out of the key fob.Take a flat-bladed screwdriver and twist it gently in the slots where the manual accessory key is located. This starts separating the two halves of the key fob, allowing you access to the battery, though you will need to run an old credit or gift card down each side of the key fob to fully separate the halves.Once you have the case open you will see the thin, round Panasonic CR2025 battery which has a rubber weather-proofing cover. Once you’ve removed the old battery and switched the cover to your new battery, you can start reassembly by putting the new battery in the key shell, with the positive side facing up.Snap the key fob halves back together, push the accessory key back in, and then test to make sure the keyless entry works on your car.It is important to note that this guide is for the current fob-style key and the process will be different for earlier pop-out keys." + }, + { + "question": "Toyota Corolla 2007: Brakes leaking", + "answer": "I would expect that you would feel the brakes were spongy if a caliper was leaking significant amounts of fluid. I doubt it was leaking when you bought the car, as I’m sure the brakes would have been affected." + }, + { + "question": "Will the transmission problems of the Ford Focus affect its value?", + "answer": "You’ll get market value, and on the Focus that will take into account the transmission problems it suffers. I don’t believe you can escape the fact that it has issues." + }, + { + "question": "What's a good used small car for city use?", + "answer": "Yes, the Honda Jazz would be a good choice for your needs. It’s well built, commendably reliable, and should do everything you want it to." + }, + { + "question": "Nissan Tiida 2010: Is it a good car?", + "answer": "Yes, it is a good car overall. The best thing is to have it checked by a mechanic experienced in Nissans." + }, + { + "question": "How to fix the radio in my 2017 Voklswagen Jetta", + "answer": "Take it to a car radio specialist and have them check it. They should be able to tell if it’s the antenna that’s the problem." + }, + { + "question": "Holden Commodore 2013: Affected by Takata airbag recall?", + "answer": "The Commodore is not affected by the Takata airbag recall." + }, + { + "question": "Hyundai i30 2018: Is it safe in accidents?", + "answer": "Both are rated at 5 stars by ANCAP, and both would perform similarly in a crash situation." + }, + { + "question": "Kia Cerato 2017: Has there been any recalls?", + "answer": "The Kia Cerato is not affected by the Takata airbag recall. I can’t say why your VIN number was rejected. Contact Kia to check." + }, + { + "question": "Ford Mondeo 2009: How much should an electric fuel pump cost?", + "answer": "No, you got a good deal from your mechanic." + }, + { + "question": "Mazda CX-7 2007: When replacing a turbo is the transmission touched at all?", + "answer": "I wouldn’t expect them to touch the transmission when replacing the turbocharger. You could have another mechanic check the work done." + }, + { + "question": "Mitsubishi Pajero 2010: Replacing front-end bushes", + "answer": "It’s not possible to say with any degree of accuracy, but I wouldn’t want to be relacing bushes before 200,000 km." + }, + { + "question": "What can I do to stop Ford replacing the engine in my Everest under warranty?", + "answer": "It would appear that Ford is doing the right thing by replacing the engine under warranty, so you have no complaint there. As for the other issues, on which you haven’t elaborated you should negotiate with Ford’s customer service seeking a deal that satisfies your concerns." + }, + { + "question": "ill the previous model Audi RS5 be likely to hold any value in the next few years?", + "answer": "I would expect it to depreciate at the same rate as any other car in the short to medium term, but it could hold its value longer as it becomes more desirable as a collector car." + }, + { + "question": "Peugeot 308 2014: Is there any known problems with the timing chain on the 1.6 petrol turbo engine?", + "answer": "While they say it never needs to be replaced that really refers to the requirement for servicing. Cam belts do have to be replaced regularly, cam chains don’t, but like all moving parts chains are subject to normal wear and tear and given time they will wear out. To have to change a timing chain at 70,000 km, however, is unusual, and you would suspect that something is wrong. There are reports of problems on the 1.6-litre petrol engine. I would press Peugeot to replace the chain free of charge." + }, + { + "question": "Holden Astra 2007: What is my CD wagon worth?", + "answer": "The odometer reading is on the high side of average, which would affect the value. It was also depend on the condition of the car. As a private sale you would probably get $3000-$3500, as a trade-in $1500-$1800." + }, + { + "question": "Will a J3 engine (2.9 CRDi) from the Kia K2900 fit directly into a K2700?", + "answer": "I would expect it to go straight in with little or no modification, but you probably have to use the wiring loom and engine management computer from the K2900." + }, + { + "question": "Nissan X-Trail: What to look for in a used car", + "answer": "You’re looking at the T30 X-Trail, which was a sound model, but it’s now an old car and needs to be assessed as that. On average a 2002/2003 model will have done 200,000 to 300,000 km, so you should expect it to showing some wear and tear. The body should be free of bumps and scrapes, the interior should be clean with no tears in the trim, the engine should be clean and with no oil leaks, and there should be no indications of off-road use. It should have a record of regular service. Expect to pay $2000-$5000." + }, + { + "question": "Mitsubishi Triton: Sluggish acceleration", + "answer": "You haven’t told us what model your Triton is, so we can only make general comments. Check the turbocharger, it’s not coming on as it should." + }, + { + "question": "Toyota Kluger 2007: How can I get Toyota to cover the cost of repairs?", + "answer": "Gather together all the information about your concern and argue your case with the people at Toyota’s customer service (1800 869 682)." + }, + { + "question": "Holden Cruze 2014: Cruise control calibration problem?", + "answer": "That would seem to be the way it’s calibrated, but is it a problem? I don’t think so; it’s just a quirk of the way it works." + }, + { + "question": "Nissan X-Trail: Buying a used government car", + "answer": "Despite having numerous drivers, who might or might not care about it, it’s generally not something to be overly concerned about. Being a government car you can expect that it has been properly maintained and serviced. It’s quite normal to get a car inspected prior to purchase, and I would urge you to do that. The odometer reading is not high; it falls within the average band for cars of that age." + }, + { + "question": "Is the Williams F1 care pack on the Ford Ranger Wildtrak value for money?", + "answer": "In my view it’s just a way of extracting more money from you." + }, + { + "question": "Why does Nissan recommend that you change the rotors when you change brake pads?", + "answer": "It could be that in their opinion the rotors will wear out before the next service, so to avoid the inconvenience of you coming in again just to have the rotors replaced they have recommended they be changed with the pads. But you should ask them why the rotors need to be changed, for instance, are they warped, or perhaps they’re worn-out. Have them tell why instead of just accepting it." + }, + { + "question": "Does the Peugeot 5008 have a low-pressure tyre warning?", + "answer": "Our advice is that you should drive on the ‘goo’ as little as possible and to get the tyre repaired as soon as you can. From that you could feel confident about driving more than 3 km, but you should be driving straight to the nearest tyre shop to get the puncture repaired. We can confirm it does have tyre pressure monitoring." + }, + { + "question": "What are you thoughts on the MG GS?", + "answer": "The MG GS launched in early 2017 with sharp pricing and stylish looks, but the company hasn't been keen to hand the cars out for press evaluations following a brief launch 'experience' drive with selected media in Victoria early last year. You can read into that whatever you'd like, but it doesn't scream \"confidence in our products\" to the team here at CarsGuide. That said, we have the MG ZS - a smaller SUV with similarly sharp pricing - due in the garage soon. Stay tuned for that review." + }, + { + "question": "What car has a higher rating than the Holden Trax that is similar in size and price?", + "answer": "Our top pick among the Trax's rivals is the Honda HR-V. It's an excellent little SUV, with plenty of interior space and practicality. Check out our small SUV buying guide for all the details." + }, + { + "question": "Hyundai i30: Should Hyundai cover the costs of Sat Nav update?", + "answer": "No, I don't think that is acceptable. The system is faulty and the update is said to fix those faults, so I believe Hyundai should be responsible and fix their faulty product. Keep a record of all correspondence on this matter, so you can prepare a case to present to Hyundai to have the update done free of charge." + }, + { + "question": "Is it fair that Holden is charging me for a full diagnostic on the transmission on my 2010 Cruze?", + "answer": "No, it’s not fair to ask you to undertake a diagnostic check at your expense. The transmission is known to be faulty, and as long as you haven’t abused it in any way, they should be replacing it free of charge without question." + }, + { + "question": "How can I improve the suspension on my Holden Equinox?", + "answer": "Go to a suspension specialist like Pedders and they should be able to help you with shock absorbers, suspension bushes etc. to improve the ride. You could also talk to a tyre expert about tyres that might be more comfortable." + }, + { + "question": "Ford Fiesta 2012: How to get Ford to buy it back?", + "answer": "You’re in a situation in which you have to negotiate a settlement with Ford. Obviously you haven’t been able to achieve a satisfactory outcome, so it might be worth considering joining the class action suit that is running on this issue. At least then you would part of a group with the strength of numbers rather than an individual alone. Phone 1300 226 647 for info." + }, + { + "question": "Does the PowerShift transmission problem span across all Focus models?", + "answer": "The PowerShift is Ford’s dual-clutch automatic transmission, and is used on petrol and diesel engines. If you really want to buy a Focus buy a manual." + }, + { + "question": "Nissan Dualis 2013: Is 175,000km going to cause a problem?", + "answer": "It’s more than the average kilometres for a 2013 Dualis, but that’s not necessarily a problem. If it’s been serviced regularly it should be fine." + }, + { + "question": "What's a good mid-sized wagon to buy?", + "answer": "You’re buying a used car, it’s not new, so you have to expect some wear-and-tear issues. The older the car, the greater the wear-and-tear, and the more likely it is to have suffered mechanical failures or even a crash. That means you have to thoroughly check the car before purchase, and you have to rely on the honesty of the vendor. If the car has had clutch problems it should be recorded in the service book. It’s the same with the others you’re looking at, check them thoroughly, and if you’re uncertain have an expert check them for you. Of the three others you are considering I would avoid the Passat as a potential money pit, and go for the i40 in preference to the Commodore." + }, + { + "question": "Is it worthwhile fitting a Catch Can to a common-rail diesel?", + "answer": "It’s a fad and it might even affect your warranty because it interferes with the factory ventilation system on the engine." + }, + { + "question": "The electrics and gearbox on my '07 Proton Gen. 2 are causing problems. What should I do?", + "answer": "Get out of the car, it’s a money pit. Have an auto electrician check the electrics for you. I assume the transmission is automatic, if so have it serviced, but it could need a rebuild." + }, + { + "question": "Ford Falcon 1998: Stalling at low revs", + "answer": "It’s most likely the crank angle sensor, which is on the crankshaft. Have a mechanic check it." + }, + { + "question": "Why is my '01 Toyota Hiace hard to start on a cold morning?", + "answer": "If it’s starting ok at other times then it won’t the fuel pump. It’s more likely to be a sensor that’s at fault, the computer isn’t getting the message that it’s cold and it’s not giving any cold enrichment, which the engine needs to start and run while the engine warms up. Have your mechanic check the temperature sensor." + }, + { + "question": "Do we pay stamp duty on comprehensive insurance?", + "answer": "Yes, it’s a state imposed duty on insurance.CarsGuide does not operate under an Australian financial services licence and relies on the exemption available under section 911A(2)(eb) of the Corporations Act 2001 (Cth) in respect of any advice given. Any advice on this site is general in nature and does not take into consideration your objectives, financial situation or needs. Before making a decision please consider these and the relevant Product Disclosure Statement." + }, + { + "question": "Ford Ranger transmission issues", + "answer": "You should have sorted it out a long time ago rather than wait until the warranty is about to expire.Have an automatic transmission specialist give you an opinion on the cause of the rumbling noise, so you can take that with you when the dealer. It’s also worth contacting Ford’s customer relations people at head office and ask them to get involved and check the car." + }, + { + "question": "Hyundai ix35 2014: How much should I sell it for?", + "answer": "The trade-in price guide is $15,200 to $17,400, but with the low odometer yours should be at the top end of the range." + }, + { + "question": "Mitsubishi Triton 2017: Limp-home mode", + "answer": "It sounds like it is going into limp mode, which means the computer is seeing something wrong, perhaps with a sensor. Being intermittent it’s hard for the dealer to fix. Persist with it and keep taking it back.Next time it stops turn the ignition off and then attempt to restart it. It’s likely that it will start and you should be able to drive on." + }, + { + "question": "Holden Colorado 2017: Vibration", + "answer": "Because it is so new you need to take it back to the Holden dealer, and ramp up the pressure on them to fix it.If need be contact Holden customer service directly and tell them the dealer can’t seem to fix it to your satisfaction, and ask that their regional service manager assess the car." + }, + { + "question": "What should I do if my brand-new car makes me uncomfortable?", + "answer": "I’m not surprised that Honda won’t or can’t help. Before you sell the car contact IdealSeat Company in Melbourne (03 9555 7788) who handle Recaro seats." + }, + { + "question": "Ford Focus powershift problems", + "answer": "There is a class action underway against Ford over the problems with the Focus automatic transmission. It sounds like you have as good a claim as anyone else." + }, + { + "question": "Nissan Pulsar 2002: Keeps cutting out", + "answer": "The first thing to do is to give it a tune-up, with new spark plugs, replace the air cleaner, and clean the throttle body." + }, + { + "question": "Is it normal for five year-old Mercedes sensors to go out?", + "answer": "It’s not a common failure, and I doubt that Mercedes-Benz would contribute to the cost of repairs." + }, + { + "question": "Ford Fiesta 2012: What is oil sweat from the gearbox?", + "answer": "It’s a fine smear of oil, not a leak as such. It’s not something to worry about, unless it develops into a more serious leak." + }, + { + "question": "Can I skip my car's servicing?", + "answer": "Skipping oil changes is the worst possible thing to do, the oil will get thick and sludgy and the risk is that it will block the galleries in the engine, and in the worst case it could cause the engine to fail." + }, + { + "question": "Subaru Impreza 2011: What is the update on the Takata airbag recall?", + "answer": "We contacted Subaru to see if there was anything further to add, and they told us that if you were willing to provide your rego and/or VIN number, they would check with customer relations. They added that normally, the first letter alerts the customer that the recall is pending and advises that they would be in touch when the parts are available, but without knowing what phase your car car is at, they couldn’t offer a definitive answer without investigating. I would suggest you contact the Customer Relations Team (1800 22 66 43) and give them the requested information they need to take it further." + }, + { + "question": "Subaru Forester 2018: Is the diesel ideal for towing a small caravan?", + "answer": "The diesel will do your towing easier, and will be more economical as well." + }, + { + "question": "Mazda CX-5: Why has the ISTOP function stopped working?", + "answer": "Intermittent problems are hard to fix because the mechanic really has nothing to go when everything is working. It could be an electrical connection, or a sensor. The only thing you can do is to persist and take it to the dealer when it happens again." + }, + { + "question": "Kia Cerato 2018: Can you get AEB?", + "answer": "It’s not available on the current car. You have to wait for the new model, which launches in a couple of months." + }, + { + "question": "Does the '15 Holden Cruze have automatic problems?", + "answer": "The problem models are from around 2010/2011. They are definitely ones to avoid, but you needn’t be worried about the 2015 model." + }, + { + "question": "Subaru XV 2013: What is causing the engine light to flash?", + "answer": "The shudder on take-off suggests a transmission problem, but the other issues are unlikely to be related to the gearbox. Get it to a Subaru dealer or specialist and have it checked out." + }, + { + "question": "Why is the Instrument cluster on my '16 Ford Ranger not responding?", + "answer": "There’s possibly a problem with the body ECM or the ignition switch. Take it to your dealer and have it checked." + }, + { + "question": "Mazda BT-50 2014: Cold start stalling", + "answer": "It won’t be a gearbox fault, and it won’t be air in the fuel. It’s happening on first starts, so look for something that’s amiss with it during the cold start phase. It’s probably not getting the required enrichment. Check the engine sensors." + }, + { + "question": "Will the BMW E39 525i become a future classic?", + "answer": "I doubt the E39 will ever be considered a classic, particularly a run-of-the-mill model like the 525i. If I were to buy one I would buy the six-cylinder." + }, + { + "question": "Is the Volkswagen Golf Highline 110TDI a good car for my daughter?", + "answer": "The Golf Highline would be a good choice for your daughter." + }, + { + "question": "Holden Commodore: Is it safe to insert a new radiator and thermostat?", + "answer": "The VX had the old 3.8-litre V6; the VZ had the later Alloytec engine. I expect it would physically fit, but I would also expect the radiator and thermostat to be different. I wouldn’t recommend it." + }, + { + "question": "Volkswagen Golf: Warranty", + "answer": "There’s no need to do anything, VW is fixing your current concerns, and who know what might happen in the future. You could have further problems and you might have to pay for the repairs, but you might not have any and you wont have to fork out anything. I wouldn’t lose any sleep over it, but if you are really worried, sell the car or trade it in." + }, + { + "question": "Toyota Prado 2015: Suitable alternatives", + "answer": "Instead of buying new why not buy a used one like the one that was stolen. If not why not look at something like a Kia Sorento or Toyota Kluger." + }, + { + "question": "Mazda 3 2016: Paint scratching", + "answer": "It appears to be a problem with the red. Contact Mazda on 1800 034 411." + }, + { + "question": "What causes paint peel?", + "answer": "It sounds like the clear coat is peeling away, and that’s not unusual for cars around time. It’s a problem with the paint and the only fix is to repaint it." + }, + { + "question": "Can a 2012 CX-9 tow a dual horse float?", + "answer": "While its age could be of concern the kilometres are low, so that should give you some comfort going forward. There shouldn’t be any great concern about potential problems, ad long as it has been properly maintained, and you continue to service it as required." + }, + { + "question": "Volkswagen Polo 2015: Could it handle rural Victoria?", + "answer": "There’s no reason why the Polo wouldn’t handle the country conditions well, it’s well built and strong, I don’t see why you shouldn’t buy it." + }, + { + "question": "Holden Astra 2017: Can I use 91-octane in the RS variant?", + "answer": "It’s recommended that you use 95-octane Premium unleaded in the RS, and that’s what I would use. You could damage the engine using 91." + }, + { + "question": "Mazda BT-50 2013: Burst heater hose", + "answer": "It’s hard to believe there was no warning before the engine blew. The engine would not instantly overheat the moment the coolant was dumped and there would have been some signal to indicate all was not well. If Mazda are refusing to talk to you, you could take it to VCAT and make a claim." + }, + { + "question": "Is it normal to pay $4000 for a clutch replacement?", + "answer": "It sounds about right to me. Replacing a clutch in a car today is not a cheap exercise." + }, + { + "question": "Transmission issues with Holden Cruze", + "answer": "The best option would be to contact Holden (1800 033 349) and ask them to fix it. They will most likely come to the party for at least part of the cost, which would be much cheaper than if you were to have it fixed yourself." + }, + { + "question": "Should the carmaker pay for the labour on replacement parts?", + "answer": "It is quite common for a carmaker to offer to pay for parts, i.e. the transmission, and charge the owner for the labour. While you would like to think Holden would pay for everything the car is eight years old and well beyond its warranty period. If you would like to pursue Holden for the total cost contact its customer service (18000 033 349)." + }, + { + "question": "Suzuki Swift: How much is it worth?", + "answer": "I could, but you haven’t supplied the model year, which is crucial to determining the price." + }, + { + "question": "Nissan Navara D40: Clutch problem fixed?", + "answer": "They did to wear out clutches relatively quickly, and the cost to replace them was high because you had to replace the dual-mass flywheel as well as the clutch. The way around it is to fit an aftermarket heavy-duty clutch and solid flywheel." + }, + { + "question": "How do I get the code for my radio?", + "answer": "Go to a dealer and ask them to help you, phone the relevant carmaker, or you could try a car radio specialist." + }, + { + "question": "Nissan Navara 2007: Random engine misfire", + "answer": "The car’s electronic brain has observed some issue with the engine. Take it to a dealer or a mechanic with diagnostic gear and they should be able to isolate the cause and fix the problem." + }, + { + "question": "Kia Sportage: Does it offer lumber support?", + "answer": "All cars have some degree of lumbar support, but whether that’s enough for you is something only you can determine. I’m not aware of any carmaker that offers anything to increase lumbar support. I would suggest you consult a company that specialises in seats for people with special needs, a company such as Recaro." + }, + { + "question": "Hyundai ix35 2012: Can a peeling steering wheel be fixed?", + "answer": "By all means you can try, but I doubt that you will have any success. The car is six years old, and the steering wheel is something that is subject to wear simply from being handled." + }, + { + "question": "Mazda CX-5: Faulty alternators", + "answer": "If you’d had your car serviced by the Mazda dealer you would have saved yourself the cost of the replacement alternator, and the inconvenience of trying to sort it out." + }, + { + "question": "Hyundai i30 2008: Is 240,000km a lot for a diesel?", + "answer": "No, it’s not, but it does depend somewhat on the way it’s been driven. Diesel engines in trucks and taxis do a lot of kilometres, partly because they are running all the time and rarely cooling down, but a family car driven around town does a lot of sitting around not going anywhere, which means it regularly cools down and warms up again. That leads to engine wear, and lower engine life. I wouldn't expect 240,000 km to be an issue." + }, + { + "question": "Holden Barina 2002: Why is it stopping in high heats?", + "answer": "It’s most unusual for a fuel-injected car to suffer from fuel vaporisation as you suggest your daughter’s does. Check the fuel pump, make sure the fuel return line is not blocked, and check to see the fuel lines are not too close to the exhaust. It can also be affected if the car is running hot for some reason, so make sure the cooling system is up to scratch." + }, + { + "question": "Mazda BT-50 2014: Coolant hose to the turbo fractured", + "answer": "It’s certainly something that should be fixed under warranty, but it’s not something that would normally be the subject of a recall. Recalls are for issues of safety where there is a risk to life and limb." + }, + { + "question": "Subaru Forester 2011: What's causing the steering on my diesel to becomes notchy on long distances?", + "answer": "It’s a difficult one for the dealership to fix, as it seems like it only happens after being driven for some time at high speed. It’s hard to do that at the dealership. But it would seem like the steering is losing assistance. Check the pump." + }, + { + "question": "Ford Falcon: LPG conversion", + "answer": "You could, but it’s a lot of work and I wouldn’t recommend it. If you really want to do it the best way might be to buy a wrecked petrol-engined Falcon and swap over the engine and fuel system. You could also extend your range by fitting a second LPG tank." + }, + { + "question": "What is causing my Ford Territory to overheat?", + "answer": "Make sure the coolant is topped up, check for coolant leaks, check the operation of the thermostat, and check the operation of the thermo fan." + }, + { + "question": "What could be causing my '06 Holden Vectra auto to stall?", + "answer": "Clean the throttle body and check the throttle position sensor." + }, + { + "question": "What would you recommend between a Volkswagen Golf GTi and a Hyundai i30 Elite Premium?", + "answer": "The GTi is a great car; the problem is the dual-clutch auto that has been a running sore for the company. I wouldn’t rule it out, but I would go for the latest model you can afford. If you aren’t sure go for the Hyundai." + }, + { + "question": "Mitsubishi Triton 1999: How heavy is it?", + "answer": "The kerb weight of a 1999 Triton is 1485 kg, the gross vehicle mass is 2810 kg, the payload is 1345 kg, the towing capacity is 1500 kg with trailer brakes." + }, + { + "question": "Mitsubishi Pajero Sport 2018: When are we likely to see an update?", + "answer": "There’s nothing on the horizon to say it will be soon, or even this year." + }, + { + "question": "Mazda BT-50 2017: Why is it dropping into limp mode?", + "answer": "With so many different causes logged on the diagnostic check you would have to think it’s something like the ECU, but it’s a hard one to diagnose. You really need to have it happen when the mechanic is there to witness it." + }, + { + "question": "Nissan Navara 2004: Power loss", + "answer": "Get it to a diesel mechanic, but if you can’t check the fuel pump." + }, + { + "question": "Our Mitsubishi Triton is blowing black smoke, will the warranty cover the problem?", + "answer": "Check the warranty document, which should tell you what is specifically not covered. Normally it’s the consumables that are not covered, that’s things like oil filters, air cleaners, spark plugs, belts, brakes and clutches. Fuel injectors don’t normally fall into the consumable category." + }, + { + "question": "What could be setting off the front sensors on my Kia Carnival?", + "answer": "Your car is still under warranty, so take it back to your dealer and have them fix it." + }, + { + "question": "Mitsubishi Challenger 2011: What do we need to do to get a blue slip?", + "answer": "It doesn’t sound correct, but I would talk to the Roads and Marine Services people in NSW. They are the ones who would have made those regulations, if indeed they do exist." + }, + { + "question": "Mitsubishi Triton 2017 or Toyota HiLux 2017: Which ute should I buy?", + "answer": "It’s a hard call, and comes down to what you want it to do. The Workmate is cheaper, has a larger engine, and a higher towing rating, but is not as economical as the Triton. On the whole the Toyota comes out on top." + }, + { + "question": "Hyundai i30: Is servicing a diesel more expensive than a petrol model?", + "answer": "Diesel-powered cars are more expensive to service than their petrol-engined counterparts. It’s mostly because they need higher quality diesel-specific oils, and better quality filters, such as fuel filters." + }, + { + "question": "Nissan Navara 2016: Sump leak", + "answer": "Unless it’s a massive leak that drains the oil from the engine, which is most unlikely, it won’t affect the engine." + }, + { + "question": "Holden Captiva5: Engine oil filter", + "answer": "The cap has a hex nut on it and you can unscrew it using a regular hex socket. It’s a regular right hand thread. If it’s really tight just go easy, don’t apply too much force." + }, + { + "question": "Buyer's guide: Ford Falcon vs Ford Territory", + "answer": "Depending on what you want from them either one would be a good buy. The Falcon is a reliable good car with few foibles; the Territory is also a good car if you don’t buy the early model. If you can afford it the diesel Territory would be the best choice." + }, + { + "question": "Is a Volvo C70 or Jaguar X-Type a good first budget car in Australia?", + "answer": "I wouldn’t recommend either of them as a budget buy, unless you have deep pockets. They are both too old. While they might not be very exciting, a car from one of the big Asian brands, such as Mazda or Toyota, would be a much better choice for someone with a limited budget." + }, + { + "question": "Holden Captiva 2014: Smoke coming from engine", + "answer": "It’s hard to diagnose from a distance. As the engine appears to be running ok, the noise and black smoke might well be a particulate filter burn-off event, but you wouldn’t normally expect to see smoke or hear what sounds like an explosion. The dealer can check the filter and the burn-off history, so they should be able to see if there has been an event. I would think the transmission problem is a separate issue, and the transmission might need servicing." + }, + { + "question": "Volkswagen Amarok 2014: Is it expensive to maintain?", + "answer": "They’re not any more or less expensive to maintain than the Mazda or Ford. A VW dealer will be more expensive than an independent mechanic, but there’s nothing to prevent a regular mechanic from servicing it." + }, + { + "question": "Volkswagen Golf 2014: Golf vs Cerato", + "answer": "You’re right to be wary of the Golf, but apart from the well publicised stories of trouble with the DSG gearbox a few years ago it has been in more recent times a sound vehicle. We get very few complaints from owners of these later cars, so I wouldn’t be concerned about buying one. The Cerato is also a fine car and would be a good choice. If I were forced to choose I would probably gamble on the Golf for its driving dynamics." + }, + { + "question": "Transmission problems with my 2010 Holden Cruze", + "answer": "You’re not alone; the auto transmission in that model is well known to give trouble. As the car is now seven years old and has done 116,000 km it is well outside the warranty on both counts, so you’re not likely to get much of a hearing from Holden. But it is worth approaching the company about replacing the transmission for you free of charge, or at the very least, at a discount. Tell then that you know there is a problem with that transmission, and that you understand that they have replaced transmissions free of charge in the past." + }, + { + "question": "Kia Cerato 2017: Sat nav problems", + "answer": "You need to persist in trying to get a resolution form Kia. You have already been told that it is a warranty problem, and Kia has a responsibility to resolve it. That the software manufacturer is no longer in business is Kia’s problem, not yours, and they must find a solution to the problem. As you have already been in contact with Kia head office continue to press them for an answer." + }, + { + "question": "Holden Barina 2007: What's causing the doors to lock and suddenly unlock?", + "answer": "Barinas were noted for their electrical problems. It could be an earthing problem, or a wiring problem, the only way to find out is to trace it through the wiring loom, or enlist the help of an auto electrician." + }, + { + "question": "What's causing my 2017 Ford Ranger to vibrate?", + "answer": "It does sound, from your description, to be the automatic transmission. Certainly take it back to the dealer; a new vehicle shouldn’t be doing that. If you want another opinion take it to a certified specialist." + }, + { + "question": "Nissan Pulsar 2013: How to get Nissan to replace/refund it?", + "answer": "If we were in the USA your car would be called a ‘lemon’ and you would be getting a refund or a replacement car. Unfortunately this isn’t America and we have pathetically weak consumer laws and an even weaker body (ACCC) overseeing them. You could try to negotiate a deal with Nissan, who I don’t think have a leg to stand on, or get a lawyer involved." + }, + { + "question": "Nissan Patrol 2013: How much does it cost to fix the transmission?", + "answer": "Without knowing the cost of labour in Qatar the cost seems about right if you’re going to replace the transmission." + }, + { + "question": "Holden Cruze 2010: Oil leak", + "answer": "The problem could well be a radiator problem, one not related to the incident with the kangaroo. It’s not uncommon for the transmission oil cooler in the radiator to fail. To try and determine the cause have the appraised by an independent assessor." + }, + { + "question": "Ford Focus: Powershift transmission malfunction", + "answer": "There’s every chance that it is the dreaded PowerShift transmission problem. Ford generally takes responsibility for the problem, so it would be in your best interest to contact Ford and register your problem with its customer assistance people (13 3673), particularly if your warranty is about to expire next month. It's well documented the dual-clutch transmissions in the Ford Focus and Fiesta have issues.There is a class action underway against Ford over the problems with the Focus automatic transmission. More information can be found here." + }, + { + "question": "2013 Ford Focus Trend transmission failure", + "answer": "The trade-in value is appallingly low; it should be around $7000. If you haven’t already talked directly to Ford then do so (13 3673) and explain your concerns with the car, and request a better deal. If that fails to get a satisfactory response then go to the ACCC or VCAT." + }, + { + "question": "Mazda 6 2018: When will the new model be released?", + "answer": "It is believed that it will be released in Sept 2018." + }, + { + "question": "Mitsubishi Outlander 2011: Failed transmission", + "answer": "It’s a tough call on their part given that the car has only done a relatively few kilometres. Call Mitsubishi Customer Service on 1300 13 12 11 and present your case." + }, + { + "question": "Holden Commodore 1985: What's a good replacement?", + "answer": "The VR is an old car now, and probably about worn out. The Omega sportwagon is a good car, and would be a good replacement." + }, + { + "question": "Hyundai i30 or Mazda 3 2015: Which one should I buy?", + "answer": "It’s a toss of a coin, both are good cars and should give you a good run for the five years you want to keep them." + }, + { + "question": "Mazda 3 2016: Pinging sound", + "answer": "Has it just started making the noise, or has it been doing it since new? Try running it on higher octane fuel and see if the noise goes away." + }, + { + "question": "2012 Toyota Rukus tow limit", + "answer": "It’s rated to tow 500 kg." + }, + { + "question": "Failed 2010 Holden Cruze gearbox", + "answer": "You’re right, there have been a lot of problems with the Cruze gearbox, and Holden have replaced a number over the years. That said you can try to get some help in replacing the transmission by calling Holden Customer Care on 1800 033 349." + }, + { + "question": "Toyota Camry 2018: Why does it come with a space-saver spare tyre?", + "answer": "Cost, weight, and space saving are all advantages with a space-saver. I guess the other consideration is just how many times do you need to call on the spare. For most people the spare goes along for the road and is rarely used." + }, + { + "question": "Toyota Camry 2018: Which variant is best for long drives?", + "answer": "It depends on how much of your driving is local and how much is open road/highway. It also depends on what it is you want, i.e., performance or fuel economy, and how much you’re willing to pay. The hybrid has good performance around town thanks to its electric motor, and the economy is also good, but it’s not so good on the open road. The four is a quite a good blend of performance and economy around town and holds its own on the highway, while the six is a little thirsty in town and goes like the clappers out of town. The four would be my choice as the best all-rounder." + }, + { + "question": "Will there be a replacement for the Falcon and Commodore utes?", + "answer": "Mitsubishi and Toyota make single-cab 4x2 cab-chassis with petrol engines, but they’re not available with the extra-cab, and the petrol engines are basic four bangers. I don’t believe there is a model that is an exact fit with your needs." + }, + { + "question": "What's a good mid-size station wagon to buy?", + "answer": "Ford was having heaps of trouble with its dual-clutch automatic transmission back then, so it would be wise not to take the risk of buying one. Holden was in just as much trouble with the torque-converted auto in the Cruze, and I would urge you not to go down that route either. Instead of those, consider a Toyota Camry." + }, + { + "question": "Toyota Kluger 2011: Is it a suitable family car?", + "answer": "The Kluger is a good reliable car; if it fits your budget go for it." + }, + { + "question": "Volkswagen Tiguan 2018: Does the Allspace have a timing belt or chain?", + "answer": "The petrol engine has a chain, the diesel a belt." + }, + { + "question": "Is the Hyundai Elantra a reliable car?", + "answer": "The Elantra is a reliable car and, barring unforseen events, there is no reason it won’t give you good service for the five years you plan to own it. If you have any doubts the warranty of five years with unlimited kilometres should give you confidence in the car." + }, + { + "question": "Mitsubishi ASX 2017: What can be causing it to stutter?", + "answer": "It’s likely to be the CVT transmission, that’s obviously what the dealer thought. You could pursue it further with dealer/Mitsubishi, but I reckon you’re stuck with it." + }, + { + "question": "Is the Renault Koleos a safe car?", + "answer": "Every car has to meet the Australian safety standards before it can be sold here. It doesn’t matter whether it’s made in France, Japan, Korea, or Outer Mongolia. If it doesn’t meet our standards it doesn’t get in. It is possible to get the approval to sell here based on testing that has been done overseas, in places such as Europe, which is where the Koleos was tested. There is no reason to fear that the Koleos doesn’t meet our standards, or that it is unsafe in any way." + }, + { + "question": "What is the difference between 4WD and AWD?", + "answer": "The difference between 4WD and AWD has become blurred as some AWD cars have become more capable of use offroad. It used to be that a 4WD were part-time four-wheel drives with high and low range, which could be locked in for off-road use. An AWD was really an on-demand system, which was front-wheel drive for most of the time, and drive as sent to the rear wheels when needed for traction. A lot of AWD SUVS now have quite sophisticated electronic systems that give them greater ability to go down bush tracks. One of the big issues for AWDs vehicles off-road is usually their ground clearance, so you have to assess the roads you want to use and drive accordingly." + }, + { + "question": "Holden Astra: Does it have the same automatic gearbox as the Holden Cruze?", + "answer": "The transmission in the Astra is a conventional torque convertor unit, the one that gave the trouble in the Cruze was dual-clutch manual/auto, a different ’box altogether." + }, + { + "question": "Volkswagen Tiguan 2017: Is it suitable for Australian roads?", + "answer": "It’s not something that has come to our attention. It’s a cosmetic issue; one I’m guessing VW is not going to be terribly interested in." + }, + { + "question": "Has anyone encountered shuddering problems with their VFII Commodore?", + "answer": "There were a number of owners reporting problems with the torque convertor shuddering back in 2012 and requiring the convertor to be changed." + }, + { + "question": "Is there a new drivetrain coming for the Kia Rio?", + "answer": "It’s not likely to be in the next 12 months is the word we’ve been given." + }, + { + "question": "Why are so many Nissan Skylines being sold for under $10,000?", + "answer": "It’s against the law to tamper with an odometer, but I’m sure it does go on. If you’re going to buy a car like this you need to have it thoroughly checked by a mechanic who knows them well. An experienced mechanic should be able to tell if a car’s odometer doesn’t appear correct." + }, + { + "question": "Mazda 3: High idle speed", + "answer": "It’s not unusual for a car to do that on a cold start. That’s the way it has been calibrated and it won’t affect the life of the engine." + }, + { + "question": "Can a used car be returned to the private seller?", + "answer": "No, there is no warranty or cooling-off period that goes along with a private sale. It’s a case of buyer beware. If they were concerned they should have had it checked before buying it. It seems to me that they have changed their mind about the car and want to get out of it." + }, + { + "question": "Ford Falcon: What's a good replacement?", + "answer": "There’s no good reason to not buy a Falcon, parts will be available for many years yet. There’s the Commodore, but it too is out of production. Other than that there’s no similar sized car available for you. You need to think about getting an SUV, such as a Toyota Kluger, Kia Sorento, Mazda CX-5." + }, + { + "question": "Will a '02 BMW 318i have low maintence costs?", + "answer": "My best advice to you is to not buy an old used BMW; they will only soak up whatever money you might have saved up. An ageing BMW with high mileage is a money pit; it will cost plenty to service and keep on the road, whether you use a dealer, which I would not recommend, or an independent mechanic. Buy a well-respected Japanese brand, such as a Toyota Corolla, Mitsubishi Lancer, or Mazda 3." + }, + { + "question": "Hyundai i30 2016: Problems with the auto transmission", + "answer": "Were you able to demonstrate the problem to the dealer? If not go back and do that, so that they know what it is you are unhappy about. That way they might be better equipped to fix it. It could be a problem with the calibration of the computer controlling the transmission, or it could be an internal problem with a clutch or the oil pressure within the transmission." + }, + { + "question": "Ford Falcon: Clunking sound", + "answer": "It’s most likely the rear suspension bushes, a known problem with the Falcon. Have them checked." + }, + { + "question": "Is an ECM replacement on '11 Ford Territory a major problem?", + "answer": "Cars go into limp home mode for many and various reasons. It’s not everyday that the ECM has to be replaced, but it’s uncommon either. I wouldn’t be overly concerned about it doing it again. It’s possible that it could, but you’ll never be far from help from a Ford dealer if it does happen to fail again." + }, + { + "question": "Surging problem in a '16 Hyundai Accent", + "answer": "You have clearly been given the run-around by whoever told you that. Talk to your dealer, and ask for a mechanic to go for a ride with you to observe what it is that is bothering you. That way they might be able to understand your complaint and fix it for you. If you feel very strongly about it, ask for a Hyundai technician to go with you." + }, + { + "question": "Do Michelin Energy XM2 tyres provide a comfortable ride?", + "answer": "The Michelins would probably give you a more comfortable ride, and the road noise should be better. Before ditching your Bridgestones you could try lowering the inflation pressure to 32 psi and see if that makes your life more pleasant." + }, + { + "question": "Hyundai i30 2013: Why does it have tie downs fixed to the metal body in the boot?", + "answer": "They’re obviously not there to hold down heavy items, more to prevent the shopping from moving around." + }, + { + "question": "What's the longevity of Brembo brakes?", + "answer": "It is very low kays for the brakes to be wearing out, but Brembo brakes are performance-oriented brakes and you would expect them to wear out faster than regular brakes. I would consult a brake specialist for an opinion." + }, + { + "question": "Toyota Camry 2012: What is causing the ABS light to come on?", + "answer": "In defence of the dealers it’s hard to diagnose a problem that isn’t there when they do their checks. Without anything to guide them they are taking a stab in the dark by changing parts they “think” might be causing the problem. If it is happening every time you drive the car I would suggest you have one of the dealership mechanics go on a drive with you so you can demonstrate what it is you’re concerned about. That way they might get an insight into what the problem is. Other than that, try an independent brake mechanic, and see if they can fix it for you." + }, + { + "question": "Mazda BT-50 2011: Unexpected engine shutdowns", + "answer": "It’s possibly a faulty sensor sending the wrong signal to the ECM. Have it checked by your dealer or mechanic." + }, + { + "question": "What's a fuel efficient SUV on the market?", + "answer": "I don’t believe that what you want is out there, and can only reiterate past advice, buy a Patrol/Pajero/Prado/LandCruiser." + }, + { + "question": "Kia Sorento 2013: When is the best time to trade-in/sell?", + "answer": "In terms of kilometres done 100,000 km is a significant mental marker, and that’s probably the time to move it on, or at least just less than 100,000 km. The only problem is that you do very few kilometres, so the car would likely be 7-8 years old by the time get close to 100,000 km and that makes it a fairly old car and less valuable. I’d suggest you think about moving it on within the next two years and take advantage of the low kilometres it will surely have done." + }, + { + "question": "Holden Cruze 2011: Common problems?", + "answer": "They have a lot or problems with the automatic transmission. If you really want to buy a Cruze buy one with a manual gearbox. Apart from the automatic transmission problems they aren’t too bad in terms of reliability. Parts aren’t expensive and they don’t a lot to service." + }, + { + "question": "Toyota Corolla 2008: Paint peeling", + "answer": "It’s the clear coat peeling away from the base colour coat and it’s quite common with the more environmentally friendly water-borne paints the industry has been using for a number of years now. Other than repainting affected panels there is nothing much you can do about it. You could talk to a local panel beater or spray painter for advice." + }, + { + "question": "Ford Falcon 2005: Cutting out", + "answer": "It’s most likely a problem with the engine management system; it could be a faulty connection, dodgey sensor, or a problem with the ECU." + }, + { + "question": "Ford Focus 2016: Does the new car have transmission issues?", + "answer": "The shuddering that caused such a flap with the Focus was related to the dual-clutch automatic gearbox that was fitted to earlier models. The 2016 model has a conventional six-speed auto and doesn’t have those issues." + }, + { + "question": "Are there any better small cars than the Toyota Corolla?", + "answer": "The Corolla is one of the better small cars, it’s both fuel-efficient and reliable, if serviced well and not abused. Others to consider are the Mazda3 and the Hyundai i30." + }, + { + "question": "Can you tell how long a battery's life is by its warranty?", + "answer": "A Calcium battery is a lead acid battery. It’s just that the calcium replaces antimony in the plates of the battery to give it some advantages, including improved resistance to corrosion, no excessive gassing, less water usage and lower self discharge. Most are calcium today. Battery life depends on so many things, and is generally shorter than in the past. A battery with a two-year warranty should last longer than that, three years is a reasonable estimate, and four years is reasonable for one with a three-year warranty." + }, + { + "question": "How much is a new brake master cylinder and shock absorber for a 2010 Mazda 2?", + "answer": "A new master cylinder would cost around $100, a shock absorber about the same." + }, + { + "question": "What's a good sedan under $17,000?", + "answer": "I wouldn’t recommend the Cruze, there have been too many problems with them. The Toyota Corolla, Mazda3 and Hyundai Elantra are all good, reliable cars with plenty of performance for the class. Any one of them would be a good choice." + }, + { + "question": "What's a good seven-seat SUV between $20-$25k?", + "answer": "The Kluger would meet your requirements nicely, so too would a diesel Territory. You could also look at a Kia Sorento." + }, + { + "question": "Jeep Grand Cherokee 2013: What to do with a troublesome example?", + "answer": "The best thing to do would seem to be to get out of it, either by selling it or trading it in. If you’ve kept a record of the dealer visits and what was done on each occasion you could seek to talk to Jeep about them buying it back, or giving you a good deal on a trade-in on a new model. The problem with that is that you would end up with another Jeep, and the possibility of more trouble." + }, + { + "question": "What to do when someone is blaming me for an accident that isn't my fault?", + "answer": "You’re in a real tangle. I take it that you don’t have any witnesses who could testify to what happened. So, in the circumstances the best thing to do would be to enlist the services of a lawyer to untangle it for you." + }, + { + "question": "Is the Mazda 2 GT sedan a suitable car for someone in their 30s?", + "answer": "That’s a sexist question that I’m not prepared to answer in the form you’ve asked it. The GT tag is thrown around today by marketing wiz kids with no knowledge of its history, the result is that cars get badged with GT stickers that really aren’t true GTs. The Mazda2 GT is a Mazda2 with a few extra goodies, but sadly no extra grunt or suspension tweaks. If you want to look cool it might appeal, but if you want a real performance-oriented small car try the VW Polo GTi or its bigger brother, the Golf GTi." + }, + { + "question": "2014 Mini Countryman reliability", + "answer": "You’re looking at a relatively new model so the reliability should be fine, and the maintenance costs should be ok if you use a specialist independent mechanic instead of a dealer." + }, + { + "question": "Is there any advantage to using 95 PULP?", + "answer": "It’s a good idea to occasionally run 95 PULP in a car like the Kizashi, it will clean the fuel system, run better, and get a little better fuel economy." + }, + { + "question": "Nissan Qashqai: Buying guide", + "answer": "There’s no difference between the 2015 and 2017 models, the price difference can presumably be attributed to the two years difference in age, and the difference in kilometres done." + }, + { + "question": "My battery is driving too quickly", + "answer": "It’s not a problem with the battery, and replacing the battery won’t fix it. There’s a leakage somewhere that’s causing the battery to drain. It will be something that’s not turning off when the car is turned off, like a computer, a light, or something that’s staying on all the time when it shouldn’t be. Try an auto electrician." + }, + { + "question": "Weird sound when I crank the engine", + "answer": "It won’t be the distributor or the spark plugs. If it happens when you turn the key to the start position to crank the engine it could be the starter solenoid." + }, + { + "question": "Is my car overheating?", + "answer": "All the symptoms you describe suggest the engine is getting hot to the point it’s boiling, but the gauge should be indicating it’s hot by moving to the hot end of the scale. That’s if it’s working. Make sure the coolant is topped up, and check the electric fan to make sure it is working. I would run the engine at idle with the automatic transmission in drive for a period of 10 minutes and watch the temperature gauge. If it does check to see if the electric cooling fan is running, it it’s not running switch on the air-conditioning and see if it runs then. If it does there could be a problem with the fan sensor." + }, + { + "question": "Second engine replacement in a 2015 Citroen C4", + "answer": "Were you told why the first engine failed? It’s most unusual for an engine to fail at such low kilometres, and to have it happen again is unbelievable. If the engine has failed again and needs to be replaced Citroen should do it under warranty, which should still be current. If they don’t then go to the ACCC for help, or take your claim to VCAT." + }, + { + "question": "Suzuki Swift 2007: Does it have a timing belt or a timing chain?", + "answer": "It has a chain." + }, + { + "question": "Toyota Camry 1998: How often should the timing belt be replaced?", + "answer": "It can be found in your car’s service book, but it’s 100,000 km." + }, + { + "question": "1998 BMW 3-series buyers guide", + "answer": "Yes, it is important to change the coolant, particularly with a BMW with its alloy head. When you do it it’s vital you use the correct coolant as specified in the owner’s manual. Older BMWs, particularly the 3-Series, can be troublesome with high mileage. There are a number of plastic fittings used in the cooling system, including the radiator, and they are known trouble spots. The power steering can also give trouble, the suspension bushes often need replacing, and there are many others. Only buy one if it’s a low mileage car with a known history and a full service record, and only if you’ve got deep pockets." + }, + { + "question": "Jeep Grand Cherokee 2014: What oil is recommended for the diesel?", + "answer": "Our checks indicated that Shell Helix Ultra 5W-40 ECT C3 is recommended for the 3.0-litre turbo-diesel engine. If you are still concerned talk to your dealer or contact FCA on 1300 133 079." + }, + { + "question": "Mitsubishi Triton 2011: Fuel economy panel not working", + "answer": "The dealer is giving you the brush-off. Take it to another mechanic and get a second opinion." + }, + { + "question": "Holden Astra 2002: What cam belt?", + "answer": "If it’s a regular model it will have a 1.8-litre engine, but if it’s a SRi it will have s 2.2-litre." + }, + { + "question": "Isuzu D-Max: Is it worth getting a another EGR?", + "answer": "Don’t mess about fit another EGR valve." + }, + { + "question": "What is causing the drivetrain to backlash in my '05 Ford Territory?", + "answer": "You could visually check the transfer case and CV joints, but I doubt you’ll see anything that might tell there’s a problem with them. It could also be a diff. Get it to a specialist mechanic and have them check it for you." + }, + { + "question": "Holden Commodore 2003: Best oil to use", + "answer": "0W-40." + }, + { + "question": "Hyundai Tuscon 2017: Knocking noise in the transmission", + "answer": "Contact Hyundai’s customer service (1800 186 306) and put your concerns to them, requesting they explain to you why it is normal. You could also ask the dealer to demonstrate the noise using another car." + }, + { + "question": "Volkswagen Golf 2010: Petrol vs diesel", + "answer": "The Golf is a great driving car, but I couldn’t suggest you go for one, simply because of the well-known problems with the DSG auto gearbox and engine." + }, + { + "question": "Nissan X-Trail: Vibrating", + "answer": "It is annoying, but it’s not unusual for carmakers to produce a car with a known flaw. They sometimes judge that it’s not serious enough to do anything about." + }, + { + "question": "Mitsubishi ASX: Is it a good family car?", + "answer": "I can’t see any reason why it wouldn’t be suitable for you." + }, + { + "question": "Holden Astra 2017: What fuel does it use?", + "answer": "The recommended fuel is 91-octane unleaded petrol." + }, + { + "question": "What to consider for a family car?", + "answer": "You’ve covered some important things, like reversing cameras. All of the current cars come with ISOFIX baby seat mounting points, which are also must-have items when you’ve got kids to transport. It probably comes down to what your wife is comfortable driving, so I would suggest test-driving a number of different cars before making your decision." + }, + { + "question": "What car is big enough to sleep in the back of?", + "answer": "It's hard to give you a definite recommendation, as most cargo measurements are in litres rather than floor length, but I reckon most mid-size wagons and large SUVs would do the job for you. Most of these have a flat boot floor with the seats folded, and likely have ample body length for sleeping. So Mazda6, Skoda Superb or Ford Mondeo wagons are worth a look, plus large SUVs like the Mazda CX-9, Kia Sorento and Hyundai Santa Fe. Don't be afraid to try them out for size at the dealers either. You'd certainly test out a mattress before buying right?!" + }, + { + "question": "Sensitive transmission in Holden Cruze", + "answer": "I assume it depends on the gradient involved and it doesn’t happen on every hill, just the steeper ones. It seems that’s the way it is calibrated to work." + }, + { + "question": "Holden Commodore 2006: Timing chain replacement", + "answer": "Replacing the timing chains is not a cheap exercise. You could anticipate paying around $3000. I would expect to affect the pink slip." + }, + { + "question": "Kia Carnival wheel alignment", + "answer": "Take it to a suspension specialist and have them check the alignment and adjust if needed, and talk to them about what they might be able to do to prevent it happening." + }, + { + "question": "Mitsubishi Lancer 2004: What is a fair valuation?", + "answer": "It sounds like a nice car. The trade values it at $2500-$3900, but that’s with an odometer reading of 200,000-300,000 km. With such a low odometer reading yours should be worth more. I would suggest $4000-$5000 as a private sale." + }, + { + "question": "Toyota Corolla: Roadside service", + "answer": "Yes, it comes with 4 years free roadside service." + }, + { + "question": "Holden Captiva 2006: Transmission problems", + "answer": "The automatic transmission has been a problem for Captiva owners, but you’re unlikely to get much sympathy from Holden on a car that is now 11 years old. How’s to say what might've happened to the transmission in the past 11 years." + }, + { + "question": "Factory vs. Aftermarket: which oil is better?", + "answer": "I would use the factory recommended oil, at least while the car is under warranty. Once the warranty has expired you could use the Mobil oil and shouldn’t experience any problems." + }, + { + "question": "Toyota RAV4 2017: What is it worth?", + "answer": "You haven’t specified which model it is, which makes it hard, but even though it is new in your mind it will be regarded as a second hand car. See if you can do a deal with the dealer to buy it back, but anticipate a price of about 10 percent lower than the new price." + }, + { + "question": "Holden Vectra starting problems", + "answer": "There could be a number of reasons it won’t start, from a battery that’s down, a problematic starter or starter solenoid, a poor electrical connection in the starter circuit, or a problem with the ignition switch." + }, + { + "question": "Used BMW running costs", + "answer": "The idea of buying an older BMW can be attractive, but it needs to be done with caution. A 10-year-old or older car will typically have done lots of kilometres - expect 200,000 km or more on average - and that means it's in the twilight of its useful and reliable life. You should anticipate more regular repairs as a result. If you use a BMW dealer you’ll pay heaps for servicing and parts, but if you use an independent BMW specialist mechanic you shouldn’t pay any more than you would for any other brand of car." + }, + { + "question": "Mitsubishi Outlander 2017: How much can a dealer reduce the price on a LS 7-seater?", + "answer": "There’s generally little wriggle room on special offers, the price has already been reduced. You might be able to haggle on the trade-in price." + }, + { + "question": "Toyota HiLux 2014: Engine rattle", + "answer": "There shouldn’t be any significant noise if the injectors are within specification. Injector wear on common-rail diesel engines is quite common, so have the injectors checked to determine if they are within spec or not." + }, + { + "question": "Is it worth replacing the engine on a '09 Subaru Liberty?", + "answer": "In going order it’s worth $7000-$9000 depending on condition, so you have to consider if it’s worth spending $5000 on it to get it back on the road. It’s eight years old, has done 180,000 km, it’s probably best to sell it to a wrecker if you can get $2000 for it." + }, + { + "question": "Hyundai Tucson 2017: Faulty fuel tank", + "answer": "You are jumping the gun wanting a new car so soon, particularly when you have little justification for claiming you have bought a “lemon”. The fuel tank will presumably be replaced under warranty, and I’m sure the dealer will confirm that the pre-delivery inspection was done. There is no chance the dealer would have found the tank problem during pre-delivery." + }, + { + "question": "How to get covered by Holden's 7-year warranty?", + "answer": "I understand your disappointment. You need to contact Holden’s Customer Care (1800 46 465 336) and plead your case." + }, + { + "question": "How does Mazda justify a 10,000 km service interval in Australia when in the UK the interval is 12,500 miles?", + "answer": "An assessment of the operating environment usually determines the service interval for each country, and Australia is regarded as harsh compared to many other parts of world with its high temperatures, dust, and long driving distances." + }, + { + "question": "Options for replacing the engine on a '12 Ford Ranger that isn't covered by warranty?", + "answer": "I assume you bought it from a dealer, so try and negotiate some form of good will payment to at least cover part of the cost of replacing the engine." + }, + { + "question": "How to haggle with dealers?", + "answer": "The timing can be important. The dealers you approached obviously believed they had the upper hand and had no problems in selling the Outlander. In that situation they’ll rarely come down on price, but they might negotiate on your trade-in, or they might throw in something extra as a teaser. You could also wait until it’s in run-out model, when you would have much more power to negotiate." + }, + { + "question": "Can a faulty battery cause loss of power steering at low speeds?", + "answer": "The power steering is an electrical system, so a problem with the battery could affect the power assistance. You should still be able to steer the car even without power assistance. It won’t affect the braking." + }, + { + "question": "Holden Barina 2002: How to turn on the interior lights?", + "answer": "The switch is on the light. It should have three positions: off, on when it operates independently of the door switch, and the third position is for when it operates in conjunction with the door switch." + }, + { + "question": "Toyota Prado: Buying tips", + "answer": "Your choices are limited if you want a four-wheel drive for serious off-roading. You could look at a Mitsubishi Pajero, Nissan Pathfinder, or maybe one of the popular 4WD utes. A ute will do everything you need, and they are quite comfortable on the road." + }, + { + "question": "Are Holden bringing the Silverado to Australia?", + "answer": "We are not aware of any plan for Holden to bring in the big Chevy pickup. The Silverado is already available on the local market, with several small importers bringing it in." + }, + { + "question": "What's the best wagon to buy for $5000?", + "answer": "When buying an older car that’s done lots of kilometres it’s best to go for a well-known and respected brand, a car that is in the best possible condition, and one that has been well serviced. The Camry is a well-respected name from a highly regarded company, and providing the car you buy is in good condition and has been properly serviced it is probably the best option for you." + }, + { + "question": "Suzuki Swift 2014: Getting it fixed under warranty?", + "answer": "It would be nice if cars didn’t have any faults, but the sad fact is that they do. You best bet is to contact Suzuki (1800 777 088) and request help to pay for the repairs." + }, + { + "question": "Which one to buy? A Toyota Camry or Volkswagen Jetta?", + "answer": "If you want a reliable ride go for the Camry, buying the Jetta is a gamble, which could end up being an expensive one." + }, + { + "question": "What is causing my car not to crank sometimes?", + "answer": "Does it get hot or overheat? I would have the head gasket checked to make sure coolant is not leaking into the cylinders." + }, + { + "question": "Toyota Prado 2002: Weak when climbing", + "answer": "It’s clearly not well and needs attention, so take it to a mechanic and find out what is wrong with it. Any number of things could be wrong with it, from a simple as needing a service to being worn out." + }, + { + "question": "What to look out for when buying a '07 Suzuki APV?", + "answer": "I would urge caution when thinking of buying an APV with 200,00 km or more on it. They’re a workhorse for small business and get used and quite often also get abused. Take careful note of the condition of the car, it can tell you quite a bit about how it has been treated; also check the service record to assure yourself that it has been regularly serviced." + }, + { + "question": "Potential problems with an '06 BMW 3-series", + "answer": "Parts are readily available for the E90 3-Series and won’t be a problem in the foreseeable future. They will be relatively expensive if bought from a BMW dealer, but are more affordable if you buy from the aftermarket, and they can be imported from overseas at a very reasonable cost." + }, + { + "question": "How to improve the ride on a BMW M series?", + "answer": "You can fit conventional tyres to it. Take it to a tyre retailer and they should be able to help you." + }, + { + "question": "Steering problem on a Toyota Kluger", + "answer": "You don’t say how old your Kluger is, so it’s hard to say what your best course of action would be. If it’s still under warranty then ask for it to be fixed under that cover, if it’s not get a mechanic to establish the cause of the problem and have it repaired." + }, + { + "question": "Nissan X-Trail 2002: Problem with gauges", + "answer": "It needs closer inspection by an auto electrician or Nissan specialist. It could be something as simple as a bad connection in the wiring loom." + }, + { + "question": "Toyota HiLux 2012: Is 200,000km on the clock a good buy?", + "answer": "To fully answer that I would need to know more about the car; is it a 4WD, dual-cab, which diesel engine, and its condition and price, but in terms of longevity and reliability the Hilux diesel is generally a good deal. The key to future reliability is regular servicing, so make sure the car you buy has been regularly serviced and hasn’t been neglected in any way." + }, + { + "question": "Kia Sportage or Subaru XV?", + "answer": "Both would be well suited on the basis of what you have told us. The top Sportage is more expensive than the top XV, but it’s more economical, the service intervals are a little longer, and it comes with a 7-year warranty compared to the XV’s 3-year deal. If you planned to keep the car for a number of years I would suggest the Sportage is the better choice, but if you turn your cars over regularly I would probably go for the XV." + }, + { + "question": "Toyota RAV4 2009: What is the max towing capacity?", + "answer": "1500 kg where the trailer has brakes; 750 kg if it doesn’t." + }, + { + "question": "What's a good, medium-sized sedan for touring?", + "answer": "The demand for manual gearboxes is so low today that it’s not worth car companies doing all the compliance work needed when they know they would only sell a handful of cars. You might have to loo at something like a Holden Commodore." + }, + { + "question": "What is the towing capacity of the 2000 Nissan Elgrand?", + "answer": "No one seems to be prepared to say what the maximum towing capacity of the Elgrand is; the best we could find is that the tow bar available for the Elgrand is rated at a maximum towing load of 1400 kg. That effectively limits the towing capacity of the vehicle to 1400 kg." + }, + { + "question": "Holden Captiva: Door noise", + "answer": "It could be any number of things, the only way to find it to remove the door panel and take a look. I’d suggest you get a workshop manual to find out how to remove the door panel; they’re readily available on line." + }, + { + "question": "Can I drive my '09 Ford Ranger 4x2 on the beach?", + "answer": "You could drive it on the beach, but it depends on the condition of the sand. If it’s hard packed you shouldn’t have any trouble, but if it’s soft you’re almost certain to get bogged. Best talk to the locals and get their opinion." + }, + { + "question": "Pajero Sport vs Prado diesel - which is better?", + "answer": "The Pajero is a rugged vehicle that is very good on-road and off, it is roomy, safe and well equipped, while the Prado is a large, reliable, and tough seven-seater. It’s very comfortable, but the diesel’s performance is lacklustre. It’s hard to beat the Pajero." + }, + { + "question": "Hyundai iLoad: Should I buy an example with 200,000 km?", + "answer": "There are no major problems to be concerned about, the iLoad is generally sound, but the vehicle you are thinking of buying has done 200,000 km in three years. That would suggest it has been used as a delivery vehicle, so look closely at its history and the possibility that it has had a hard life. Before doing anything make sure it has been regularly serviced. Given regular servicing there is no reason the iLoad won’t do 400,000 km." + }, + { + "question": "2010 Ford Ranger vs 2009 Mazda BT-50", + "answer": "The Ranger, and its cousin from Mazda, is a tough, durable and reliable truck. Neither have any major problems that should concern you. Buy on condition, look for one that has been used privately rather than for work, and make sure it’s been well serviced." + }, + { + "question": "Mitsubishi Pajero 1995: Any known problems?", + "answer": "The NM Pajero has proved to be a sound and solid performer with few problems on road and off. The independent rear suspension is one area you need to be concerned about as it’s prone to sagging. The good news is that there are aftermarket suspension kits available to beef it up for load carrying and towing." + }, + { + "question": "Mitsubishi Triton 2013: Excessive fuel consumption", + "answer": "The claimed average for the Triton diesel is 9.6 L/100 km, the claimed consumption for urban driving is 11.9 L/100 km, for highway/country driving it’s 8.3 L/100 km. That, of course, is the result of a laboratory test, not a real world one, so you have to allow for some variation.You also have to allow for some variation due to loading, driving style, road conditions, tyres and the general state of the car. I’d recommend that you keep accurate records of the fuel used so you have the data to present to the dealer, and to Mitsubishi. If your data shows the car is not performing as they claim it should ask them to rectify it. Should they refuse approach the consumer affairs people with a claim that the vehicle as supplied to you is not what was represented to you." + }, + { + "question": "What compact SUV can I buy for $10,000?", + "answer": "Your budget limits you to older models, around 2010-2012. One to look at is the Suzuki SX4; others are the Kia Sportage and Mitsubishi ASX." + }, + { + "question": "Holden Cruze 2010: Lemon", + "answer": "That model Cruze was plagued with gearbox problems like yours. Holden was replacing the gearbox free of charge as a gesture of good will, and you might be able to convince them to do the same for you, but as yours is seven years old you might have trouble mounting a compelling case.If Holden refuses your request you could take your case to the ACCC." + }, + { + "question": "Ford denied my claim and isn't explaining why", + "answer": "The EGR cooler can develop a crack and the resultant loss of coolant could lead to a cracked cylinder head. I would recommend that you press Ford for a goodwill gesture to cover the cost of repairs. At the very least you deserve an explanation for the rejection of your claim. If ultimately Ford doesn’t come to the party with a satisfactory resolution you could go to the consumer affairs people (ACCC) and ask for their help." + }, + { + "question": "18-inch tyres on a Renault Koleos", + "answer": "If you’ve got doubts about the Nexen tyres you could try the Michelin Primacy." + }, + { + "question": "Mazda BT-50: Losing power", + "answer": "No. That’s an odd one and needs investigation to determine what’s gone wrong. I’d suggest consulting a diesel engine specialist." + }, + { + "question": "What's the best Audi TT to buy?", + "answer": "Go for the latest one you can afford; that will get you the best performance with the best reliability. Taking on an old model that’s done a lot of kays is risky." + }, + { + "question": "Mitsubishi Pajero 2017: Fuel and radio problems", + "answer": "The claimed average fuel consumption for the Pajero diesel is 9.7 L/100 km, so yours is a little high. I might come down with a little more running, but keep a record of it so you show your dealer at the next service. As for the poor radio reception you could complain to Mitsubishi; you could also go to a radio shop and have them advise you on what you could to improve it." + }, + { + "question": "Hyundai i30 2008: What car should I get replace my SLX diesel?", + "answer": "You could consider the Mazda3, Toyota Corolla, or a similar model from a well-respected brand, but your positive experience with the i30 should suggest the new model is the one to go for." + }, + { + "question": "What is a good used SUV to buy?", + "answer": "The two cars you’ve selected are equally sound and reliable, and there are no issues to be concerned about when buying a used example. Either one would do what you want. The best course is to test drive each and decide which one you like best." + }, + { + "question": "Am I paying a premium price on my down payments?", + "answer": "On average a 2012 Mazda CX-5 Grand Touring would cost around $25,000, which makes yours a little expensive. But against the odometer reading is well below the average, which compensates for the higher asking price. If you have any doubts about the car have an RACV inspection done." + }, + { + "question": "How do I replace the lower ball joints in my 2009 Ford Territory?", + "answer": "They should be pressed out; bashing them out will most likely damage the control arms. Take the arms to a local mechanic and have him press them out.​​" + }, + { + "question": "Holden Commodore 2013: Timing chain issue", + "answer": "It was quite a common, and rather expensive issue when the Alloytec V6 was first released. Holden made a change to the chain in May 2007, which was claimed to have fixed the problem. I wouldn’t be put off buying a VF." + }, + { + "question": "Overheating while towing in a 2013 Holden Colorade 7", + "answer": "It will be an ongoing issue when towing. Drive to the conditions, don’t try and tow up hills in overdrive gears when the engine will work harder, and if you’re worried have a heavy-duty transmission oil cooler fitted." + }, + { + "question": "What is the fuel consumption on 2017 Skoda Kodiaq?", + "answer": "The Skoda Kodiaq is available with either a 2.0-litre turbo petrol engine or a 2.0-litre turbo-diesel. The claimed fuel consumption of the turbo petrol engine is 7.6 L/100 km; the consumption of the turbo- diesel is 5.9 L/100 km combined." + }, + { + "question": "Why is my 2012 Commodore V6 stalling when turning left around corners?", + "answer": "In the old days I might have said it was due to fuel surge, but that doesn’t happen with fuel injection. It could perhaps be a connection in the wiring that is separating when the car swings to the left. It needs investigation." + }, + { + "question": "What oil to use in an MY18 Subaru WRX?", + "answer": "Use a 5W-30 from any of the premium brands." + }, + { + "question": "What's a good deal on a 2011 Dodge Caliber?", + "answer": "No, I think it’s too much. It would be a better deal at around $7000." + }, + { + "question": "How much is a '99 Toyota Celica SX-R?", + "answer": "It’s worth around $5000, and I wouldn’t hold on to it in the hope the value might eventually go up. I doubt that it will, and even if it does, it will take a long time for it to happen." + }, + { + "question": "Is a 2018 Volvo XC60 Hybrid suitable to tow a caravan?", + "answer": "From what we can establish the towing rating of the XC60 T8 hybrid is around 1600 kg, which would mean it wouldn’t tow your caravan." + }, + { + "question": "Holden Commodore 2006: Does it have timing chain problems?", + "answer": "Holden made a change to the chain in May 2007, which is claimed to have fixed the problem." + }, + { + "question": "What's the best: Mazda 3, Volkswagen Golf, or Hyundai i30?", + "answer": "In order I would go for the i30, the Mazda 3, and the Golf, certainly if you value reliability highly, as you claim." + }, + { + "question": "Nissan Maxima aftermarket brake pad code", + "answer": "I can’t give you the code you want, phone Bendix (1800 819 666) and ask them, or go to a brake place and ask them. They should be able to give you the code and sell you the correct parts." + }, + { + "question": "Gearbox error on VW Golf", + "answer": "It’s gone into “limp-home” mode because it’s detected a problem, but before you do anything else you need to find what caused the problem. Once you’ve done that you could approach VW and ask them to repair it at their expense, or pay part of the cost to repair it. If they won’t and you want to take it further you could go to the ACCC." + }, + { + "question": "Volkswagen Tiguan 2008: Jammed accelerator", + "answer": "It won’t have jammed as such; it’s got an electronic throttle. It’s more likely to be an electronic issue, perhaps at the pedal. If you can, have it checked by a mechanic experienced in VWs, or perhaps an independent engineer." + }, + { + "question": "Hyundai i30: Would a diesel be suitable for Uber use?", + "answer": "Diesels deliver their efficiency benefits best when on the open road, but it would still be more convenient for Uber use because they'd need to be refuelled less often than the petrol. The only thing I'd be concerned about re inner-city use would be the diesel particulate filter. If you only drive around the city, this probably wouldn't give the DPF the chance to cycle itself every now and again, which can lead to very costly repairs. If you do head out onto the motorway occasionally, this wouldn't be an issue. The new i30 is an excellent small hatch though, and I wouldn't hesitate recommending it." + }, + { + "question": "Is it illegal to disable an airbag?", + "answer": "Yes, Toyota would be in breach of the ADRs if they were to disable the airbag." + }, + { + "question": "Excessive oil consumption in my '16 Holden Commodore ute", + "answer": "They say the problem is fixed, and by your own measure it appears to be. All you can do is to monitor the oil consumption and keep careful records so you can show your dealer if the problem returns." + }, + { + "question": "What's a good replacement SUV for the Suzuki SX4 with off-road capabilities?", + "answer": "Most small SUVs are all-wheel drive, as is your SX4, which means it's an on-demand four-wheel drive system rather than a traditional one. If the SX4 does what you want you could try a Suzuki Grand Vitara, or a Nissan X-Trail." + }, + { + "question": "What's a good replacement SUV for the Suzuki SX4 with off-road capabilities?", + "answer": "Most small SUVs are all-wheel drive, as is your SX4, which means it's an on-demand four-wheel drive system rather than a traditional one. If the SX4 does what you want you could try a Suzuki Grand Vitara, or a Nissan X-Trail." + }, + { + "question": "How is water getting into the driver's side footwell in my '14 Ford Territory?", + "answer": "If it's not the windscreen it could be getting in past a seal, or through the heater. You could try running a hose on the plenum area in front of the windscreen and try to identify the sources of the leak." + }, + { + "question": "Honda is refusing to repair my peeling steering wheel on my 2015 HR-V. What should I do?", + "answer": "Get an independent opinion from someone who is experienced in working with steering wheels and materials used in car interiors. An automotive trimmer might be a good start. If you have no success with Honda you could try to enlist the help of the consumer affairs people in Victoria, or even the ACCC." + }, + { + "question": "What is causing my '12 VW Passat to shudder in first and second gear?", + "answer": "The most likely cause of the shudder are the clutches, which probably need to be replaced. It doesn't mean you will have long-term issues with the gearbox, but you could be up for replacing the clutches regularly." + }, + { + "question": "Why is my 2006 Ford Territory stalling?", + "answer": "The idle speed is possibly too low. Take it to a mechanic and have it checked." + }, + { + "question": "Hyundai Santa Fe 2008: How much can the SX diesel 4x4 tow?", + "answer": "It is rated to tow a maximum of 2000 kg if the trailer has brakes, but only 750 kg if it doesn't." + }, + { + "question": "Mitsubishi Triton: Blowing smoke", + "answer": "I reckon your mechanic is on the money with the injectors. Worn injectors are a common problem on common-rail diesels; it's something that affects most brands" + }, + { + "question": "How to turn off service warning after service is complete", + "answer": "A mechanic/dealer equipped to service these cars will use the equipment to reset the service indicator." + }, + { + "question": "2010 BMW 320D failed timing chain", + "answer": "The problem with the N47 diesel engine dates back to 2007. There are plenty of overseas reports of the timing chain failing, as yours has done. Deal directly with BMW head office and seek some support for the cost of repairs. It is a problem, and BMW should bear some responsibility for it. If you can’t get any help, go to the ACCC and make your complaint to them." + }, + { + "question": "Gearbox fail on 2010 Holden Cruze", + "answer": "Had you done your homework you would have found that the gearbox in that model Cruze is a lemon. The price you have been quoted to replace the gearbox seems reasonable. You could try negotiating with the company that issued the warranty, but I doubt you have a realistic chance of getting any help." + }, + { + "question": "Massive electrical fault on 2014 Volvo XC70", + "answer": "We haven't heard of any other reports of this, but it sounds serious. I would ask Volvo for an explanation of what happened and why. Seems an investigation is warranted." + }, + { + "question": "Massive electrical fault on 2014 Volvo XC70", + "answer": "We haven't heard of any other reports of this, but it sounds serious. I would ask Volvo for an explanation of what happened and why. Seems an investigation is warranted." + }, + { + "question": "Wind causing too much noise in 2016 Mazda CX-3", + "answer": "I am not aware of a wind noise problem related to the fitting of weather shields. Were they Mazda weather shields, or were they aftermarket items? If your Mazda dealer supplied them, go back and tell them of your concern and ask them to fix it." + }, + { + "question": "Volkswagen Tiguan 2018: Will servicing by a third party affect the warranty?", + "answer": "You can take it anywhere to have it serviced without affecting the warranty, as long as it is done according the logbook, and done by a qualified mechanic. As for the warranty, right now there’s no pressure on VW to increase its warranty and I doubt it will until market pressure forces the company to do it." + }, + { + "question": "Nissan Navara V6 2011: Reliability?", + "answer": "It's not possible to say with any certainty. Regularly serviced it could go for another 260,000 km, but if neglected it could breakdown tomorrow.Relatively few of these engines were sold, so it won't have the same established patterns as a HiLux 3.0-litre for example." + }, + { + "question": "Leaky windscreen on 2012 Volvo XC60", + "answer": "Windscreens do occasionally leak, and there are a number of possible causes. Unless you can prove that it was a manufacturing or installation fault there’s not a lot you can do except pay the money and replace it. Rather than go through the dealer you could try one of the windscreen companies, which should be cheaper." + }, + { + "question": "Mini Cooper 2010: What is causing it to overheat?", + "answer": "You might not be able to see it, but there is a leak and you need to take it to a mechanic or a dealer to have it located and repaired. It could be the radiator tank, a fitting on the engine, or the worst case is that it could be a head gasket." + }, + { + "question": "Mazda BT-50 2007: Lemon", + "answer": "I agree that it is not an acceptable situation, and believe she has good ground on which to claim a full refund. The car as delivered was clearly not fit for purpose, which is proven by the extended time that Mazda has taken in so unsuccessfully attempting to fix it. I would call in the ACCC." + }, + { + "question": "What's the best family SUV to buy?", + "answer": "As you say, the choice is bewildering. All the models you have been looking would be suitable; you could also look at the Nissan X-Trail. I would go for either the Mazda CX-5 or the Kia Sportage, but that's not to say the others aren't worth considering. Why don't you go shopping and check each of them out to see how they fit your needs." + }, + { + "question": "Hyundai Santa Fe 2018: Can I upgrade the tech?", + "answer": "Seems it will be possible. We put your question to Hyundai and were told \"a hardware upgrade is in the works and should be available in the next month or so\"." + }, + { + "question": "Mitsubishi Lancer 2013: Does it have a timing chain?", + "answer": "It has a timing chain, so there's no need to change it." + }, + { + "question": "What's a safe first car?", + "answer": "I wouldn't recommend the Polo, it requires the more expensive Premium unleaded, it's got the dual-clutch auto, which can be troublesome, and it will be more expensive to service. The Mazda 2 or the Toyota Yaris are better choices." + }, + { + "question": "160,000kms on an X-Trail. Too much?", + "answer": "The T30 X-Trail is reliable and durable, and many owners are reporting no problems, even at high mileage well in excess of the 164,000 km of the car you're considering. The good thing is that the T30 has a regular automatic rather than the CVT of the later models, which did give some trouble early on. I wouldn't buy one with a manual gearbox, as clutches are a problem." + }, + { + "question": "Mitsubishi Triton 2012: Suction control valve", + "answer": "If the suction control valve is worn or there is contamination present the fuel pressure will be affected and so will the drivability as a consequence. The car will sometimes go into limp home mode when this happens. It is a relatively common complaint on common-rail diesels, and the only thing to do is to replace the valve." + }, + { + "question": "What's cheaper - petrol or hybrid?", + "answer": "Based on the claimed average fuel consumption of a hybrid and a petrol equivalent, and the current difference in the respective purchase prices, the hybrid would come out marginally ahead over four years." + }, + { + "question": "Loose \"link arm\" in a 2016 Holden Colorado 7 Trailblazer", + "answer": "Thanks John. While nobody likes visiting a dealer for warranty repairs, it looks like Holden is looking after you. No doubt this will instil confidence for anyone else with a similar issue." + }, + { + "question": "Ford Falcon 2005: Paint peel", + "answer": "The problem you have got is that the car is now 12 years old and could be expected to have some issues with body and paint. Ford has already come to the party three times, and I reckon that demonstrates the company’s support for owners with the problem. If you really want to pursue it go to the state government consumer affairs department and seek their advice." + }, + { + "question": "Kia Sorento 2017: Is it worth waiting for the updated version?", + "answer": "There is a new model on the way, as you say, and we would say hold off if you can." + }, + { + "question": "How long do customers wait for replacement parts?", + "answer": "That is appalling service. If the required parts were not available here they should have been airfreighted in. Contact Renault's customer help service and ask for their help. (Ph 1800 009 008)." + }, + { + "question": "Toyota RAV4 2013: Gear slipping problem", + "answer": "It is hard for a dealer to replicate a problem if it doesn't happen with any regularity, so persist with the dealer, and if that doesn't result in your satisfaction report the problem directly to Toyota (ph 1800 869 682)." + }, + { + "question": "Nissan Pulsar 2014: When is it recommended to change the transmission fluid?", + "answer": "The transmission in your car is a CVT and changing the oil is definitely recommended. If you doubt that the full service hasn't been done go back to the dealer and ask for an explanation." + }, + { + "question": "Mazda BT-50: Engine shutdown", + "answer": "There have been other reports of BT-50s and Rangers shutting down, but they can usually be restarted. The problem with that is that the problem doesn't exist when the car is taken to a mechanic to find the cause, but because yours wouldn't restart the mechanic might be able to identify the cause." + }, + { + "question": "Any solutions to a shuddering clutch on a 2014 Ford Focus Trend?", + "answer": "It seems there is no fix for this problem. Ford has come under intense scrutiny for its handling of the problem and treatment of customers with problem cars. Even the ACCC has decided to get involved, which is very rare. You could ask Ford for a refund or a replacement car, but as the ACCC chairman pointed out the deal Ford offers customers looking to get out of their cars isn't a great one. If you don't get any satisfaction from Ford go to the state government's consumer affairs department for advice, or call the ACCC." + }, + { + "question": "What's a cheap and reliable car to learn to drive in?", + "answer": "The Corolla is a good choice; they are generally reliable and cheap to run. One word of warning, however, is that they used the Takata airbags, which are the subject of one of the biggest recalls in history. Should you buy a Corolla check to see if the airbag has been replaced. If it hasn't have it replaced, if it has check to see what the replacement airbag was as this might need replacing sometime in the future. I would recommend against buying European, cheap Euros tend to be expensive in the long run." + }, + { + "question": "Mitsubishi Pajero or Isuzu D-MAX: Chassis cracking on ute?", + "answer": "Mining company utes operate in the harshest environments there are, so I wouldn't take a lot of notice of hearsay reports of problems. The chassis might indeed crack under the stress of the mining site, but that's a far different environment than anything you will encounter in your travels." + }, + { + "question": "Volkswagen Tiguan 2017: How much does it cost to update the sat-nav?", + "answer": "The updating of sat-nav systems in cars of all makes is a problem. My view is that the system should be updated to the latest status during pre-delivery at the dealer, then automatically updated as needed when the car is taken in for service. The cost for these updates should be minimal, but car companies seem to view as a way making money and they’ll charge whatever they can get away with. I also sometimes think Australians are taken for dummies as well." + }, + { + "question": "Are there any problems with Volkswagen's 6 speed DSG?", + "answer": "The 6-speed DSG doesn’t appear to have the same problems as the 7-speed. We’re not aware of any changes to the 1.4-litre timing chain." + }, + { + "question": "Peugeot 308 2009: What battery does it need?", + "answer": "It needs to be a 12-volt battery with a capacity of 700-750 cold cranking amps. It also needs to fit into the battery box and have the appropriate terminal alignment. Buy a good quality battery. Any battery retailer should be able to help you." + }, + { + "question": "What is the best 7 seater to buy on a tight budget?", + "answer": "Your budget of $5000 is a problem. Whatever you buy will be old and have a lot of kilometres on the clock. I wouldn’t recommend an early Kia Carnival, they had engine troubles, the Tarago would seem your best, even though the car you buy will have a done a lot of kilometres. Toyotas are generally reliable over the long term, parts are readily available for them, and they’re easy to work on for the average mechanic." + }, + { + "question": "Ford Focus 2016: Stock shortage", + "answer": "Our checks with Ford suggest there is no shortage of supply of the Focus, so shop around at other dealers." + }, + { + "question": "Volkswagen Golf 2017: Strange noise", + "answer": "If the problem is caused by the change in oil, as the VW technician is purported to have said, then there’s no much you can do about it. If you feel strongly enough about it, and feel you can’t live with it, talk to VW head office, or contact your state consumer affairs office for advice on how you might seek compensation from VW." + }, + { + "question": "How to start a car in the cold", + "answer": "Could be a problem with the glow plugs. If the glow plug light doesn’t light up when you turn the ignition on it could be a problem with the glow plugs or the control unit." + }, + { + "question": "Broken crankshaft on Land Rover Discovery 3", + "answer": "It’s a problem believed caused by the incorrect location of the main bearing shells during assembly, or through rotation of the shells in normal use blocking off the oil supply. I would contact Land Rover without delay, do it before you have the engine replaced if you can, so you can establish how helpful the company will be before you spend your money. With the low kilometres I think you have a good case for compensation, even though your car is 9 years old. Hopefully you have a good record of regular servicing." + }, + { + "question": "What cars are similar to the Volkswagen Passat?", + "answer": "That’s the problem with VWs, you can get six good ones in a row, but the next one could be a lemon. Rather than a wagon you’re probably looking at an SUV. I would suggest a Kia Sorento, Subaru Outback, or Toyota RAV4." + }, + { + "question": "Toyota Camry 2015: Why does the fuel light come on before my tank is close to empty?", + "answer": "The capacity is 65 litres, but you won't be able to get 65 litres into it when refuelling, as there will always be a reserve, even when the low fuel warning light comes on. Toyota suggested: “the fuel warning light could be coming on prior to the tank being completely empty. The \"low fuel\" warning lamp setting might err towards the conservative, however this ensures our customers have ample time to refill their tanks before running dry and minimising the possibility that they'd ever run out of fuel.”" + }, + { + "question": "Any known problems with the 2013 Nissan X-Trail?", + "answer": "They’re generally sound, but there are a couple of things to be aware of. If it’s a manual, look for a worn clutch. They are expensive to replace. Check for shuddering, hesitations, or a reluctance to drive if it’s got a CVT. Diesels are prone to blocking of the DPF filter if they’re only driven short distances and don’t get a chance to regenerate the way they are designed to do." + }, + { + "question": "Holden Captiva 2009: Automatic transmission problem", + "answer": "It’s likely that the lock-up convertor is not unlocking as it should when it comes out of top gear. Take it to an automatic transmission specialist to check." + }, + { + "question": "Volkswagen Tiguan 2016: What are the best tyres?", + "answer": "I’m guessing you’ve got second-rate imported tyres. Conti, Dunlop and Pirelli have 20-inch tyres for the Tiguan, and any of the three brands would be far superior to those I guess are fitted to your car." + }, + { + "question": "Toyota Land Cruiser vs Land Rover Defender", + "answer": "Both are perfect for what you want to do. The LandCruiser has a well-proven record, but it’s heavy and can be costly to run. The Defender, while also a proven off-roader, is more expensive the service and repair and there aren’t Land Rover dealers everywhere, like there are Toyota dealers." + }, + { + "question": "Battery connection problems in 2015 Foton Tunland", + "answer": "Disconnect the battery and reconnect it again. If it doesn’t take it to a mechanic who should be able to sort it out for you." + }, + { + "question": "2016 Ford Ranger shutting down while in motion", + "answer": "There is a glitch in the car’s computer system. Restarting it reboots the computer. If it’s not doing it when the car is at the dealer’s and nothing shows up on their diagnostic check it’s hard to trace and fix. It’s probably going to be a process of elimination until the cause is found." + }, + { + "question": "Holden Cruze 2011: Is a transmission replacement an improvement?", + "answer": "The transmission is the same as the one being replaced. Will it be any better? Maybe." + }, + { + "question": "Transmission problem on 2011 Holden Cruze", + "answer": "You need to mount a case for compensation with Holden’s Customer Care service (1800 033 349). It is a known problem, but you have to remember your car is six years old and the warranty expired a long time ago." + }, + { + "question": "Engine issues with 2016 Ford Ranger", + "answer": "Ford’s responsibility is to fix the problem. If you haven’t already contact Ford’s Customer Relationship Team (phone: 13 3673) and register your problem with them and give them the full picture of what’s happened to date. If you think the problem has gone beyond talking to Ford consider going to the Consumer Affairs people in Victoria." + }, + { + "question": "Hyundai i30 2015: Faulty radio", + "answer": "Don’t mess about, if it hasn’t been fixed take it back, and continue to do so until it is fixed. Don’t let up, and if the dealer isn’t doing what you think he should go to Hyundai’s customer service people (phone: 1800 186 306). It is Hyundai’s responsibility to fix the problem." + }, + { + "question": "Hyundai i30 2015: Airbag malfunction", + "answer": "You need to consult a qualified automotive engineer with experience in safety that should be able to assess the wreck and hopefully give you the information you want. Try Vicroads for the names of possible engineers." + }, + { + "question": "Nissan Qashqai 2017: When is the best time to buy?", + "answer": "Not significantly. If you’re interested in a current model Quashqai I would wait until just before the new model is due and take advantage of the run-out sales that will surely come." + }, + { + "question": "Ford Falcon 1999: Expected kilometres", + "answer": "On average I would expect a 1999 Falcon to have done 200,000 to 400,000 km." + }, + { + "question": "Are convex side mirrors better than flat ones?", + "answer": "Most cars today have convex mirrors to give you a broader view of what’s coming up from behind. It’s something you should get used to; once you do it’s not a problem. If you really want to change it for a flat mirror you could talk to a glass merchant, who might be able to do it for you. Subaru won’t do it." + }, + { + "question": "Is Kia's 7 year warranty a worthwhile deal?", + "answer": "Kia originally introduced its long warranty to overcome the belief held by some people that it was a cheap-and cheerful brand selling cars of dubious quality. The company was so confident in the quality of its products that it was prepared to back them for seven years. It’s been a successful move, but only because the cars are indeed of a good quality. The long warranty does give Kia a huge advantage over others with a shorter warranty." + }, + { + "question": "Mazda 3 2001: Changing transmission fluid", + "answer": "Virtually all of today’s automatic transmissions are ‘sealed for life’. That is, they are filled with fluid at the factory and never need checking or topping up with fluid. But the fluid does get hot and can be contaminated over time, so it’s a good idea to have the fluid changed regularly. Some auto transmission mechanics will say it should be done every 20,000 km or so, or every year, others will say something different. It is more important if a car has been used for towing, because the fluid comes under greater stress in that situation. But in your case, I would suggest you leave well enough alone and not worry about it." + }, + { + "question": "How accurate are ANCAP ratings?", + "answer": "We’re fortunate that virtually all cars on the market today are rated at 5 stars, which is currently the highest rating in the testing program. You can’t wrong if you buy a car with a five-star rating." + }, + { + "question": "Are there any negatives in buying a repossessed car?", + "answer": "Check the status of the car on the Vicroads website. Providing there is nothing untoward about it, no money owing on it etc., there shouldn’t be any problem. If the registration has been cancelled it will require a current roadworthy certificate to reregister it." + }, + { + "question": "Hyundai i20 or i30: Which better secondhand buy?", + "answer": "Even though it’s older I would suggest that the i30 is perhaps the better buy with its low kays, but the i20 is also a good car and hasn’t done a lot of kays. Make sure the odometer readings are genuine; they are low for the ages of the cars." + }, + { + "question": "Problems with gearbox on 2013 Ford Focus", + "answer": "If only it was that easy. I assume that it’s not giving you any trouble now, but if it is you could get it repaired under the warranty. If it’s not I don’t see you have grounds for a full refund, even though that model has a poor reputation for its transmission troubles. If you had done your homework before buying it you would have found lots of reports on the troublesome transmission." + }, + { + "question": "Toyota Prado 2015: Best tyres", + "answer": "One to try would be the Michelin Primacy SUV." + }, + { + "question": "Are there any problems with the 2005 Mercedes-Benz E55 AMG sedan?", + "answer": "A great car, but they consume rear tyres at an alarming rate. It’s also now old and has possibly been thrashed by previous owners. Get it checked by an independent Mercedes-Benz specialist." + }, + { + "question": "Holden Captiva: What is the kerb weight?", + "answer": "The Captiva is rated to tow 2000 kg. The kerb weight the dealer gave you is correct." + }, + { + "question": "Holden Trax 2015: Flaking paint", + "answer": "Are they saying their paint isn't capable of withstanding the odd drop of bird poo? Holden’s response is unsatisfactory. Seek the help of a paint specialist who should be able to give you an assessment of what caused the flaking, and then take that assessment to Holden. Another option is to take your claim to VCAT." + }, + { + "question": "Mazda CX-5 2014: Where to source keys?", + "answer": "There are locksmiths who can supply keys for the CX-5. You can find them online." + }, + { + "question": "Transmission malfunction on 2010 Ford Focus", + "answer": "It’s likely the clutches need replacing; it is a common problem with your model. Take it to a Ford dealer and ask them to approach Ford about repairing it under warranty at no cost to you. You could also approach Ford’s customer service people directly. The problem you will have in getting them to fix it for you is that the car is now seven years old and you bought it secondhand." + }, + { + "question": "Holden Captiva 2010: A reliable purchase?", + "answer": "I'm afraid I can't say with any certainty that Holden has solved the Captiva's reliability issues.Also worth considering is that even in 2015 the Captiva was a very old design, and well behind its competition in most areas.If you're after a value buy of that vintage, I'd be looking at the Mitsubishi Outlander and Nissan X-Trail as two key options." + }, + { + "question": "Hyundai Santa Fe 2016: Are there any known problems with the brakes?", + "answer": "We haven’t heard of a problem with the brakes, but to need new rotors and pads at 15,000 km is ridiculous. Take it to your dealer and ask them to consult Hyundai to get an explanation. Although brakes are not covered by the warranty I would be asking for the company to replace the rotors and pads at no expense to you, and to justify why they needed replacing at such low kilometres." + }, + { + "question": "How to find cars that are easy to get in and out of?", + "answer": "The best thing you can do is to go around to various dealers and check a number of vehicles to see how they work for you." + }, + { + "question": "Is the 1998 HSV Clubsport collectable?", + "answer": "The trade values them at around $8500, but the collector car market operates differently to the regular used car market. The value comes down to what someone else is willing to pay for it, its condition, odometer reading etc. The chances are that in the long term it will hold its value, and maybe increase. If you’re looking at it as an investment then park it, cover it up, and drive it as little as possible." + }, + { + "question": "Does the LDV V80 have a reliable engine?", + "answer": "It’s a motor made by VM Motori, which is a Fiat company. It’s one of the largest diesel engine manufacturers in the world. I would expect the LDV to last 10 years and give you decent reliability." + }, + { + "question": "Is the Mini Clubman auto a smarter purchase than the manual?", + "answer": "It’s not like the old days when Mini Coopers did appeal the purists and a manual was the only thing to have, today’s Mini buyers a less purists than fashion followers. Although I would prefer a manual for the fun of driving it, most buyers would prefer an auto and that would affect the resale of your car should you choose a manual. I do agree with you that it’s a good idea for your son to learn to drive a manual." + }, + { + "question": "Is a Suzuki Baleno a reliable city family car?", + "answer": "The Baleno should be fine for your needs, and I wouldn’t be concerned about the fact that it’s made in India. Suzuki has been making cars in India for a number of years and there has been nothing to suggest that they are of a lower quality or less reliable as a result." + }, + { + "question": "What is an EPC error on an Audi S5?", + "answer": "I wouldn’t accept the advice without getting another opinion, one that is definitive, not a guess. You could take it to a mechanic who specializes in Audis and VWs and they should be able to give you an opinion you can believe." + }, + { + "question": "Reliable secondhand small autos?", + "answer": "Unless you are buying a manual I would rule the Cruze out, the automatic is trouble in that model and not worth the risk. If you do but a Cruze I would choose the 1.8-litre engine. Others to think of are the Hyundai i30, Mazda 3, or Mitsubishi Lancer." + }, + { + "question": "Holden Commodore: High fuel consumption", + "answer": "Check the air/fuel ratio to see if it’s running rich. I would guess it thinks it’s running cold, but as you’ve changed the oxygen sensors and the temperature sensor I would focus on the ECU." + }, + { + "question": "Kia Sportage 2016: Out of date navigation system", + "answer": "That sounds like a system that’s well out of date, one that should be updated by Kia. You might have an argument that it’s not fit for purpose under our consumer laws, so if you want to take it further you could contact the Queensland state consumer affairs people and seek their advice." + }, + { + "question": "Transmission failure in 2011 Holden Cruze", + "answer": "The transmission in the Cruze has been a major problem, but it seems that Holden has accepted that it’s an issue in your case by offering to replace it. But to link the cooler failure to the transmission problem you need evidence, and you don’t have that. If you feel strongly that Holden hasn’t responded the way it should have you should take your case to the state government consumer affairs people." + }, + { + "question": "Ford Focus: Is the convertible a good buy?", + "answer": "The Focus convertible holds its value quite well, but the market value of a car hinges on a number of things, such as age, mileage, condition, history etc. A car that has low mileage, is in good condition with a good service history will carry a higher value than one that has done a lot of kays and has been neglected." + }, + { + "question": "Mazda BT-50: Automatic transmission problems", + "answer": "I’d guess there’s some serious internal trouble and that you should take it to a transmission specialist to have it assessed." + }, + { + "question": "Mazda BT-50 2013: How many rear spring leaves?", + "answer": "The main pack has three leaves." + }, + { + "question": "Holden Captiva 2010: A reliable purchase?", + "answer": "It’s a high price compared to the average, which would be $9000 to $10,000, and with only a month of rego, but to compensate the kilometres are lower than average. The cost of maintenance is no higher than other, similar cars, so that’s not a problem. If you’re not sure about it have it checked by a mechanic, or the RACQ." + }, + { + "question": "What midsize SUV has good fuel economy?", + "answer": "All of them would be good choices, but I would prefer the Mazda CX-5 or the Kia Sportage. Either would be fine." + }, + { + "question": "Fun and reliable first cars", + "answer": "Both are fun cars to drive, they’re relatively new, so should be reliable. I would prefer the Swift; I reckon you’ll get a better run out of it." + }, + { + "question": "Reliable 7-seat SUVs for a family on a budget", + "answer": "I wouldn’t recommend a used BMW with that sort of mileage on it if you plan to keep it for an extended time. They are expensive to service and repair, something you must be prepared for in the future as the kilometres climb. I would definitely recommend that a dealer, or preferably an experienced BMW mechanic check it if you did decide to buy it. Go for a 7-seat SUV from a Japanese brand." + }, + { + "question": "Safe hatchbacks for a learner driver?", + "answer": "If it were my daughter I would be looking for safety and reliability as top priorities in a first car. With your budget I would be looking at a 2013/14 Mazda2, a 2014/15 Kia Rio, and a 2014 Toyota Yaris." + }, + { + "question": "Good midsize SUVs for highway driving", + "answer": "The CX-5 and Tucson are both highly rated medium SUVs, and I’m sure both would be good choices for your needs. Both are refined and cabin noise doesn’t appear to be a problem with either of them. If I were to choose I would go for the CX-5." + }, + { + "question": "Mazda 6 2013: Problems with DPF", + "answer": "We understand Mazda released a revised engine oil dipstick with a higher full mark. It also released revised software for the dpf operation that changed the way the self-cleaning function took place. If you haven’t got those updates I would be approaching Mazda to get your car updated." + }, + { + "question": "Subaru Forester vs Volvo XC60", + "answer": "It depends on the condition and kays of the Volvo. I would expect a 2012/2013 XC60 to have done on average 60,000 to 80,000 km. At that mileage it should still have plenty of life left in it, but it is closer to the end of the road than a new Forester would be. If you chose with your heart you’d take the Volvo, but your head would tell you to buy the Subaru." + }, + { + "question": "Nearly new SUVs suitable for families?", + "answer": "I would rule out the CX-7 on the basis of poor fuel consumption, the performance of the iX35 petrol version is a little lacking, the Tucson is a better car, but I would suggest the X-Trail is probably your best bet." + }, + { + "question": "Good SUV for outback caravan towing", + "answer": "The Discovery hasn’t done a lot of kays for its age, presumably those it has done have been tooling around town. If it’s in great shape, has been well maintained and serviced and hasn’t been used off-road I would tend to go for the Land Rover. Against that the Jeep has a good reputation as a towing vehicle, and it’s new, which adds to its appeal." + }, + { + "question": "Audi RS3 vs BMW M3", + "answer": "Obviously they’re both high performance cars that are designed to eat up the open road, but equally they have to be able to handle the pressures of day-to-day motoring. I wouldn’t like to say one is better than the other for daily use, and I wouldn’t be buying one on that basis, so go for the one that most appeals for its performance." + }, + { + "question": "2013 Ford Focus transmission issues", + "answer": "I can only assume your car has the dual-clutch automatic transmission. If so the bearing problem could conceivably be related to the transmission issues." + }, + { + "question": "Claimed fuel consumption for 2010 Mazda2?", + "answer": "The claimed average fuel consumption of a 2010 Mazda 2 is 6.8 L/100 km for combined city and country driving. Around town the average is 8.9 L/100 km." + }, + { + "question": "Strange engine behaviour in 2017 Volkswagen Jetta", + "answer": "It shouldn’t be doing that. Take it back to your dealer and demonstrate what it’s doing and ask to explain it or fix it." + }, + { + "question": "Nissan Pulsar 2001: Faulty temperature gauge", + "answer": "It’s unlikely to be electrical, or the gauge itself. It’s more likely to be the thermostat, but before you do anything make sure the cooling system is filled to the full mark." + }, + { + "question": "Ford Mondeo 2012: Transmission troubles", + "answer": "The Mondeo is generally reliable, but the dual-clutch automatic transmission has been troublesome and I wouldn’t buy one myself. Manual no problem, but not the auto. If, as you say, it is under warranty take it back to where you bought it and have them investigate the noise you hear." + }, + { + "question": "Ford Territory transmission damage", + "answer": "It's not uncommon to hear of transmission troubles with the Territory. I'd suggest you get a second opinion by taking it to an independent automatic transmission specialist who should be able to diagnose the trouble and suggest a fix." + }, + { + "question": "Holden Astra 2004: What is the service interval for the timing belt?", + "answer": "Holden reduced the service interval on the cam timing belt change to 60,000 km to get over the problems they were having with the belt breaking and causing major engine damage before the original service point was reached. They later changed it again to 90,000 km. A 2004 model should have already had a belt change, if not on the basis of kilometres done, then certainly on the basis of time. If in doubt have it changed." + }, + { + "question": "Toyota Kluger 2009: Bubbling paint", + "answer": "It's not uncommon for the clear coat to peel off on cars of this age, it’s a result of the paint technology of the time, and there’s no alternative to repainting it. I doubt that you would get any help from Toyota with the cost of re-spraying it; the car is eight years old." + }, + { + "question": "Hyundai i30: Should I buy a Premium or a SR Premium?", + "answer": "Both would be suitable for your use, but the final decision should be based on how much country driving and towing you do. If it's mostly country then I would err towards the diesel, but if it’s more town or line ball I would go for the petrol engine." + }, + { + "question": "Toyota Prado 2002: Engine light", + "answer": "Each time you switch the engine off and then on again you are rebooting the computer. Sometimes that resets things and you can drive on with no further problem, but because it is doing it again and again there must be an underlying problem. I suggest you take it to a mechanic with the diagnostic gear to identify the problem and fix it." + }, + { + "question": "Where to find cheap replacement keys?", + "answer": "You can purchase keys to replace lost or damaged Falcon keys from places other than Ford dealers. I would suggest you Google 'replacement keys for Ford Falcon' and you should come up with a number of people who could supply the keys." + }, + { + "question": "Mercedes-Benz C63 vs Porsche Cayman GT4", + "answer": "Obviously you're in the market for a performance drive, and the biggest difference between your preferences is seats. Specifically, just two in the Porsche. So, despite the fact the Cayman has a pretty handy boot in the nose, it's never going to be as practical as a C-Class sedan. The 6.2-litre V8 in the (W204) C63 is a naturally aspirated dream. The sound and fury of 372kW/620Nm (in the Edition 507) driving the rear wheels is a rare pleasure, and on the right road, its balance and mid-range punch are sublime. The current (W205-based) C63 S's 4.0-litre turbo V8 just pips it on outputs (375kW/700Nm), but the biggest difference with that unit's forced induction is that all that torque is available from just 1750rpm. The new chassis is brilliant, and is even quicker point-to-point than the Edition 507. Then there's the Cayman. Although we've somehow missed seat time in the GT4, experience with previous ‘special' models, including the (881) Cayman R and GTS point to this being the purest (or purist's?) choice. The 3.4-litre atmo R produces 243kW/370Nm, the GTS 250kW/380Nm, and the 3.8-litre GT4 is at 283kW/420Nm. The Cayman's mid-engine layout, and ideal weight distribution makes it one of the most precise and agile sports cars on the planet. So if you can live with just the two seats (that aren't exactly easy to get in and out of), it's our pick in terms of outright driving enjoyment." + }, + { + "question": "Ford Everest 2015: Turbo error", + "answer": "You were right on the limit of the Everest, close to both the towing limit and the GCM limit, so you needed to be mindful of that when towing and you shouldn't be towing in the overdrive ratios. It sounds as thought the transmission was overheating, which suggests the Everest is borderline for cooling when operating at its supposed limits. Anyone planning to tow in a similar loading situation should consult a towing specialist before they go to make sure they're fully prepared for the trip. Maybe the Everest needs extra transmission cooling. To be fair to the Ford dealers they can't diagnose a problem that isn't presenting itself at the time the car is in their workshop. As a consumer your best option if the carmaker isn't being helpful is to go to the consumer affairs department of your state government." + }, + { + "question": "Mitsubishi ASX 2010: LED headlights malfunctioning", + "answer": "Your best course of action is to take it to a dealer or an auto electrician to find what's causing the problem." + }, + { + "question": "What is a good second hand family car?", + "answer": "I would rule out the Cruze straight away, they have too many issues with reliability with them to be considered. The Elantra and the Camry are both good cars. Your budget should allow you to buy a 2014 Elantra, but probably won’t stretch to a Camry. You might have to go for a 2012-2013 Camry." + }, + { + "question": "Should I buy a petrol or diesel car?", + "answer": "Diesels work at their best when they're running fully warmed-up and for long periods. If you aren't doing a reasonable amount of kilometres you can have trouble with the DPF system in the car, which can become clogged and require servicing to clear it. In your situation, doing very short trips to and from work each day I would buy the petrol variant." + }, + { + "question": "Ford Mondeo 2011: What is the life expectancy of the diesel automatic transmission?", + "answer": "To have a transmission fail after just 100,000 km is not acceptable, particularly when it hasn't been used for towing. I assume it's a dual-clutch automatic, which has been troublesome in many Fords around that time. Ford should be showing some interest in fixing it for you; at the very least they should be offering you part compensation for a replacement transmission. If you can't get any help from Ford's customer service people, go to the Victorian government's consumer affairs department, or think about going to VCAT." + }, + { + "question": "2002 Nissan X-Trail shuddering when accelerating", + "answer": "It's odd that it only does it under acceleration. That makes me think it's not tyres or alignment; have the driveline checked, particularly the CV joints." + }, + { + "question": "Strange grinding noise in 2015 Kia Rio", + "answer": "It could be something as simple as a stone caught in a caliper. If you can't get any satisfaction from your dealer report the problem to Kia's customer assistance service (131542) and request their help. Hopefully you can back up your claims that it was there from day one with some form of documentation." + }, + { + "question": "Best reliable used hatchback on a budget?", + "answer": "The Hyundai i20 and i30 are both fine car, so too is the Lancer, of the three the i30 is the better. You should be able to find a 2010 model with your budget. You won't have any problems with getting parts if you need them, and they are quite reliable, so you shouldn't have any trouble with them in short to medium-term." + }, + { + "question": "Toyota Kluger 2011: Does it have a rear door sensor?", + "answer": "We contacted Toyota about your concern and a spokesman responded with the following: \"We are very sorry to learn that your reader has experienced this accident. I can confirm that the power back door fitted to the 2011 Kluger indeed includes jam protection functionality, which reverses the direction of the door, should it detect an obstruction or resistance. Additionally, when the power back door is either opening or closing, the vehicle hazard lamps flash and an audible warning sounds, to notify the occupants and passers-by that the door is either coming up or down. During the final 330 mm (approx.) of the closing arc, the speed at which the back door closes reduces prior to engaging the lock mechanism. While the above safety features are built into the door mechanism, as with any automated function or technology, it is important that the operator ensures conditions are safe and appropriate at all times during usage. I hope your reader's son makes a full and speedy recovery.\"" + }, + { + "question": "Mitsubishi Triton 2013: Are the turbo seals covered by warranty?", + "answer": "The new car warranty was for five years or 130,000km, so while it still meets the time part of the deal it's beyond the kilometer limit. Any extended warranty you have would have come from the dealer rather than Mitsubishi, so you would have to read the warranty conditions to know if the turbo seals are covered. I would expect they are if they fail because of being faulty." + }, + { + "question": "BMW 116i coolant expansion bottle crack", + "answer": "Your car is out of warranty, so you would have to make a goodwill claim for BMW to replace the bottle free of charge. I think they should come to the party with the cost of replacing the bottle, and by all means try that, but I doubt you will be successful. There are many plastic components used in the cooling system on BMWs, and like the expansion bottle on your car they all eventually give trouble. In my view it's poor engineering." + }, + { + "question": "Land Cruiser Prado dashboard cracked", + "answer": "It was a common problem and often reported by owners in years gone by. Take it to a Toyota dealer and have them assess it, and perhaps approach Toyota about repairing it for you. Toyota was reluctant to take action on the problem because they claimed it didn't affect the operation of the airbag. Other than that you could perhaps replace the dash." + }, + { + "question": "Holden Captiva: Broken door handles", + "answer": "It's annoying that this should happen, but I doubt that Holden would cover it. It's one of those things that can happen with age." + }, + { + "question": "Is it normal for brake rotors to wear out?", + "answer": "It's not uncommon for rotors to wear out at low kilometres, as yours have done. The wear varies from brand to brand, from car to car, and can depend on driving conditions." + }, + { + "question": "Kia Cerato 2011: 12v and USB socket not working", + "answer": "If you bought it from a dealer and it's still within the time limit of the statutory warranty then take it back to the dealer and request that it be fixed. If you didn't buy it from a dealer, or the warranty has expired take it to an auto electrician and have it repaired." + }, + { + "question": "Holden Commodore: Should I buy after the end of local production?", + "answer": "For starters Holden is not shutting down. What it is doing is stopping local production, so there won't be any more Commodores built here in the future. Holden is committed to continuing in the Australian market selling cars it imports from Asia and Europe. Parts will continue to be available for the Commodore well into the future, and there wont be any change to quality of the service you receive from your Holden dealer." + }, + { + "question": "Mazda BT-50 2017: High fuel consumption", + "answer": "The official fuel consumption (average) is 10L/100km, which is a guide to what you should get, but it will vary depending on the driving conditions, load carried etc. Yours isn't wildly out, and given that it's new and running in you could expect it to improve as it does more kilometres. I would suggest you report your concerns to the dealer and maintain a log on the consumption you get with the view of presenting it to them at the next service. If it hasn't improved by then you should have plenty of evidence to justify your claim that something is not right." + }, + { + "question": "Problem with Territory electric steering rack", + "answer": "They aren't recalling it here in Australia because it doesn't affect the locally produced Territory." + }, + { + "question": "Toyota Kluger 2008: Child lock stuck on Grande", + "answer": "It's not a safety issue. Your car is nine years old; pay the money to have it fixed." + }, + { + "question": "Nissan Patrol: Is it a good buy?", + "answer": "The Patrol is a big, tough wagon and generally bulletproof, but I wouldn't recommend buying a 3.0-litre turbo-diesel model earlier than 2005. They had lots engine problems, but with your budget you should be able to buy a later model that isn't prone to engine failure." + }, + { + "question": "Kia Cerato: Trouble seeing display", + "answer": "As we haven’t experienced the problem ourselves it’s hard to comment on your concerns, but it does sound like a design problem that should have been identified and fixed before the car went into production. Now being in production it’s very difficult to fix, but we will contact Kia and see if they can suggest something that might help you. To fix it you could look at ways of shielding the dash when the light is coming from the direction that cause the problem. One thing you could look at is window tinting." + }, + { + "question": "Bubbling paint on Toyota Yaris", + "answer": "If it is still under warranty take it to your dealer and ask for an assessment of the paint and make a claim for it to be repaired. If it is out of warranty, try for a goodwill payment from Toyota; otherwise you are up for the cost of the re-spray." + }, + { + "question": "What cars are easy to get in and out of?", + "answer": "It’s a common problem for us as we get older, but there are no sedans or hatches that have the sort of higher driving seat that you want. The best option would be a small SUV, such as a Holden Trax, Toyota C-HR, Ford Kuga, or Suzuki S-Cross." + }, + { + "question": "Mitsubishi Triton 2011: Difficulty changing gears", + "answer": "It could be a worn synchro, but I would suspect it’s more likely to be a worn clutch. Have a mechanic check it for you." + }, + { + "question": "2014 Actyon Sports being held at dealership", + "answer": "We went back to Ateco and this is the response we received: \"With regard to Mr. Laurie, the repairs were actioned on 22 March, with three of the four parts required in stock at his dealership and a fourth part arriving at the dealership on 4 April, having been ordered by the dealer on 30 March. No further parts were, or are on order with regard to this vehicle. The dealer has confirmed that the customer collected his car yesterday, expressed satisfaction with the work and has not been in contact with either dealer or Ateco with any further concerns or issues. Needless to say if there are further issues Ateco and his dealer are more than happy to discuss these with him.\"" + }, + { + "question": "Nissan X-Trail: Doesn't start", + "answer": "It could be any number of things I’m afraid. It’s clearly not the battery. If it doesn’t turn over when you turn the ignition key to start it could be a faulty starter motor; if it does crank, but doesn’t fire look at the ignition system." + }, + { + "question": "Are there any issues with the 2012 Peugeot 3008?", + "answer": "There are no serious issues that should be of concern to you. Owners we have spoken to tell us they get good fuel consumption, and they heap praise on its smoothness and on-road manners. The only complaint some have is the firm ride." + }, + { + "question": "Hyundai ix35 2010: Not starting", + "answer": "All non-commercial used cars sold in New South Wales are by law meant to have a warranty of 3 months/5000 km if they are less than 10 years old and have done less than 160,000 km. But even if it met those criteria you have had the car for six months and the warranty would have expired." + }, + { + "question": "Problems with transmission on 2010 VW Golf", + "answer": "Your car is one of those troublesome ones that had problems with the DSG transmission, and I assume it has been checked before and had relevant the reworks. I would approach VW about replacing the transmission free of charge." + }, + { + "question": "Isuzu D-Max 2013: Is it a lemon?", + "answer": "It’s clearly frustrating you, but I don’t believe you’ve copped a lemon on the basis of what’s happened. Isuzu fixed the diff, end of story, they also replaced the first pump under warranty, again end of story. The issue is why have two pumps failed, and why didn’t Isuzu cover the second pump. These are questions I would be putting to Isuzu. I’m guessing that the second pump wasn’t covered because the warranty had expired after three years." + }, + { + "question": "Do you have to pay stamp duty when moving states?", + "answer": "My reading is that you are liable for stamp duty on transferring the registration to NSW, irrespective of what you paid when you bought the car new." + }, + { + "question": "2010 Great Wall V200 heating issue", + "answer": "There's no doubt in my mind that you are up for the service charge; you asked them to service it and they did. You are correct that your car isn’t worth a lot of money, but it’s worth almost nothing with a cracked head. You could perhaps talk to the dealer about getting a second hand engine from a wrecker and having that fitted. It might be a cheaper option to get the car going." + }, + { + "question": "Best budget 7 seaters?", + "answer": "The used Captiva does appear to be great value, but their shaky reputation for reliability would lead me to consider other options. The Territory would be a better bet, but they are known to have electrical and front suspension issues in the long-term. If you're after an SUV, a seven-seat 2006-12 Mitsubishi Outlander is smart buying at the moment, but if you're just after the seven seats, I highly recommend taking a look at a 2008-13 Kia Rondo. These represent excellent value at the moment. Hope that helps, and keep us posted with your progress." + }, + { + "question": "Mazda BT-50 2012: What is a good selling price?", + "answer": "The range of values for your vehicle is $29,000 to $32,000 as a private sale. As a trade-in it’s worth $24,000 to $28,000. With its low kays, plus the towbar and bullbar yours is probably at the top end of that range. You don’t tell us anything about your needs and wants for the car you are looking to buy, but the Kia Sportage is a good car and worth you looking at it." + }, + { + "question": "Are there any problems with the transmission in the Honda Jazz?", + "answer": "The CVT transmission in the Jazz was prone to shuddering. To fix it Honda introduced a service requirement on the transmission, basically to change the oil. The automatic transmission in your Mazda is not a CVT, and does not suffer the same problem. But automatic transmission specialists will always tell you that it's wise to service automatic transmissions to prolong their life. It's even more important if you do a lot of towing." + }, + { + "question": "Kia Sportage 2016: Noisy lifters", + "answer": "Take it back to your Kia dealer and explain your concern to them and ask them to check it to identify if it is the lifters or perhaps something else. If they find a problem have them tell you what they plan to do about it. If you cannot find satisfaction with that take your concern higher and talk directly to the customer service people at Kia headquarters." + }, + { + "question": "Holden Barina 1998: Failing to start", + "answer": "Take it to a mechanic or an auto electrician, who will be able to sort it out for you." + }, + { + "question": "How important is getting regular services?", + "answer": "The recommended interval is 24,000 km or 12 months, not 24,000 km and how ever many months it might take to do 24,000 km. The time recommendation is specified to cover those items that deteriorate with time rather than kays. Have the service done." + }, + { + "question": "Subaru Forester 2015: What is the towing capacity?", + "answer": "There are no hard and fast rules for how fast you should drive when towing, but many companies recommend driving at a lower speed when towing. Subaru say you should not drive its vehicles, including the Forester, at speeds in excess of 80 km/h when towing. It's done for safety." + }, + { + "question": "Holden Barina 2007: Rocker gasket leaks oil", + "answer": "Those early Barinas were prone to oil leaks. I guess that you have had it repaired before, but without success. If it's fixed properly it shouldn't leak, but it could be that it needs a better sealant, or the surface of the rocker cover might need machining flat." + }, + { + "question": "Mitsubishi ASX 2012: Is carbon build-up common in Mitsubishi diesel engines?", + "answer": "Carbon build-up is not an uncommon complaint with Mitsubishi engines; it's the EGR valve that gets gummed up by the re-circulated exhaust gases. There is no reason for the dealer to have your car for that amount of time, and there's no excuse for not telling you what's going on. If you can't get a reasonable explanation and outlook for getting back from the dealer/Mitsubishi consider going to the NSW consumer affairs department to get some action happening." + }, + { + "question": "Broken 2013 Mazda3 navigation", + "answer": "I agree that Mazda's response is unsatisfactory. It remains Mazda's responsibility to carry out repairs on your car. I can only suggest you persist to the extent the dealer and Mazda know that you won't go away until they give you a satisfactory response." + }, + { + "question": "Holden Captiva 2016: Excessive fuel consumption", + "answer": "Go back to the dealer and ask to see the results of the test, so you know what they are, and whether or not they reflect the results you get. The average you are measuring is crazily high if it's correct. It's not at all normal, which suggests there is a problem, possibly with the engine management system, which needs further investigation." + }, + { + "question": "Mazda CX-7 2009: Engine failure", + "answer": "There have been a number of reports of engines failing because the oil has become contaminated with diesel fuel, so you're not alone there. I would urge you to request a goodwill payment from Mazda for at least part of the cost of a new engine. As your car is eight years old and has done 120,000 km you're unlikely to get a new engine from Mazda, but I think you have a good claim for a part payment. Once the engine is replaced I would suggest you change the oil more regularly than is recommended by Mazda." + }, + { + "question": "Toyota HiLux 2015: Rejected warranty claim on rear differential", + "answer": "Start by finding out why the claim was rejected. Talk to the dealer first, but don't hesitate to go to Toyota directly for an explanation. Once you have that explanation you can determine the way forward." + }, + { + "question": "Trouble setting up Toyota Link Assist", + "answer": "We contacted Toyota on your behalf and they would like one of their staff to call you and take you through the process of setting up Toyota Link Assist." + }, + { + "question": "2012 Ford Ranger engine failure", + "answer": "The dealer should have told you that the extended warranty is not a Ford product; that it's a warranty provided by an independent insurance company, in your case Allianz. Ford has no role to play when it comes to the Allianz warranty; you need to talk to Allianz and the dealer. You should also read the warranty to establish exactly what is covered and for how much. Aside from the warranty issue Ford has a responsibility under Australian consumer laws to cover the car, even if the new car warranty has expired. You could try for a good will or part payment of the repair costs from Ford." + }, + { + "question": "Mitusbishi Triton: Reversing camera overheating", + "answer": "We haven't had any other reports of the same problem. The only thing you can do at this stage is to work with the dealer in trying to a remedy for the problem. Press him to enlist the help of Mitsubishi head office." + }, + { + "question": "Good budget 4WD's for travelling", + "answer": "You have to consider what type of four-wheel driving you want to do. If it's heavy-duty then go for an older Toyota Landcruiser or Prado, if it's less taxing then a lighter model might do for you. I would suggest a 2006 Toyota Landcruiser Prado or a 2007 Mitsubishi Pajero." + }, + { + "question": "Hyundai Tucson 2016: Faulty high beam lights", + "answer": "We contacted Hyundai on your behalf and were told that at after listening back to all their phone recordings at no point did their Customer Care say to you 'there is no solution'. They went on to tell us that if you could present the vehicle to your local dealer, they will give it a thorough check and this might point to what's causing the issue." + }, + { + "question": "Low fuss, low cost city hatchbacks?", + "answer": "For reliability and no-fuss driving it's best to go for an Asian brand rather than a European one. Euros can be expensive, particularly when they get older. I would suggest a 2013 Kia Rio or Hyundai i30, both are good cars, both have electronic stability control and fit within your budget." + }, + { + "question": "Outdated GPS software in 2016 Land Cruiser", + "answer": "Was it a Toyota unit or an aftermarket one? If it was a Toyota one I would request the dealer to update the maps to then latest available, and I would expect them to do that at no cost to your son. If it was an aftermarket unit fitted by the dealer then Toyota is not responsible for it, and you have to talk to the dealer as the person who installed the unit." + }, + { + "question": "Mazda BT-50 2013: Engine failure", + "answer": "It's most likely an intermittent fault with a sensor. By restarting the engine you are rebooting the computer, which is a sign of a fault in the engine management system." + }, + { + "question": "Ford Focus 2009: Is it a good car?", + "answer": "The Focus is a great driving car, but there are serious issues with its dual-clutch automatic transmission, so serious you should avoid it, or buy a manual. Consider others like the Mazda3, Toyota Corolla, Honda Civic, Kia Rio, etc." + }, + { + "question": "Best budget family SUV", + "answer": "With your slim budget you're looking at a 2010/2011 model, which will have on average around 150,000 km. It will be hard to find anything under that sort of mileage. At that I would be loathe to suggest a European brand, given that repairs can be expensive. Having ruled out the Tiguan I would suggest a Honda CR-V or a Mazda CX-5." + }, + { + "question": "Mitsubishi Lancer 2008: Faulty ABS", + "answer": "They have failed to deliver what they promised and I would suggest he should claim his money back. You could take it to another mechanic and have them assess the problem for you, or you could go the Queensland consumer affairs department and ask for their help." + }, + { + "question": "Hyundai i30 registration date confusion", + "answer": "Check with the state registration people who should be able to tell you the date the car was registered. It should be the date the registration falls due each year. Once you have established the date you can move forward with some certainty." + }, + { + "question": "Holden Commodore parts availability problem", + "answer": "Holden does have a responsibility to support its products with parts and service for a reasonable time, particularly for a car like the VE, which is relatively new. Consult the people at Consumer Affairs about your concern and ask them to approach Holden on your behalf." + }, + { + "question": "Long term value of HSV GTO?", + "answer": "I don't expect the prices to change much in the next 5-10 years, but in the longer term I think the HSV GTO will become a much sought after car. Look after it and keep the kays down as much as you can." + }, + { + "question": "Reliable used 4-cylinder cars?", + "answer": "With a limited budget like yours I would suggest to go for a car with a good reliability record. While the Mercedes-Benz is a good car you are likely to be facing an expensive repair if anything should go wrong. Consider a Mitsubishi 380 or a Toyota Camry of around 2000-2003." + }, + { + "question": "Holden Captiva 2006: A smart buy?", + "answer": "No, I wouldn't, the kilometres are too high for comfort. The car is nearing the end of the road, and you're likely to have problems with it going forward." + }, + { + "question": "Holden Captiva 2011: Strange noise from engine", + "answer": "It won't be a leak of visible damage; it does sound like an internal gearbox problem. It could be a worn bearing. Get another mechanic to check it for you." + }, + { + "question": "Mitsubishi ASX 2015: What is causing the headlights to dim?", + "answer": "Have the battery checked to see it is in peak condition, and also check the alternator to see that it is putting out what it is meant to be putting out." + }, + { + "question": "When will the 2018 Mustang arrive in Australia?", + "answer": "A Ford spokesman told us: \"The 10-speed automatic will be available in the 2018 Mustang, which is due in Australia most likely around mid-2018 at the earliest. An evolution of the current Mustang, the 2018 model will benefit from increased Driver Assistance Technology, including Autonomous Emergency Braking and Lane-Keep Assist. We would not speculate on the outcome of any potential future testing, but would reiterate that consumer safety is a priority for us, and we are constantly developing more safety technology for consumers. The 2018 Mustang will benefit from such advancements.\" With respect to a safety rating we can't say what it will be until the new Mustang has been assessed by ANCAP, but you would expect it would be given a higher rating than the Mustang currently has." + }, + { + "question": "Alternator difficulties with 2013 Vito", + "answer": "Show the dealer your record of reports and battery replacements to back up your claim and request a goodwill payment to cover the cost of replacing the alternator. If that isn't successful you could consider going to VCAT." + }, + { + "question": "Mercedes-Benz C200 1995: How much oil does it take?", + "answer": "The oil fill with the filter is 5.5 litres, or 5.0 litres without." + }, + { + "question": "Local model Monaro vs foreign variants", + "answer": "If only we had a crystal ball. Unfortunately it's impossible to say with any certainty if the foreign variants of the Monaro will become classics. If any do I would guess it would be the Pontiac with its connections to the GTO, Vauxhall's image in Australia is one of a cardigan wearing, pipe-puffing old timer, and the Chevrolet Lumina doesn't get the pulse racing." + }, + { + "question": "Is there an outstanding recall on 2009 Discovery 3?", + "answer": "To be sure take it to a Land Rover dealer and have them check it for you. Alternatively contact Land Rover's customer assistance people on 1800 625 642." + }, + { + "question": "Market value on uninsured 1980 Holden", + "answer": "By your description it's a ute or a van rather than a Statesman or Caprice, but you don't tell us anything about its condition. Is it a good original jigger, an old clunker, or a fully restored beauty? The value would vary enormously on the condition, anything from $2000 to $10,000. You're best to contact an insurance company for a valuation.CarsGuide does not operate under an Australian financial services licence and relies on the exemption available under section 911A(2)(eb) of the Corporations Act 2001 (Cth) in respect of any advice given. Any advice on this site is general in nature and does not take into consideration your objectives, financial situation or needs. Before making a decision please consider these and the relevant Product Disclosure Statement." + }, + { + "question": "Jeep Grand Cherokee 2017: Is it worth waiting for?", + "answer": "The current run-out deal is pretty good. If it suits your needs, why wait?" + }, + { + "question": "Holden Colorado: Driving a diesel with a DPF in the city", + "answer": "It's not an unusual requirement with a diesel with a DPF. The DPF normally cleans itself automatically without you even knowing, you don't have to do anything. But if you don't do the sort of driving that invokes the automatic regeneration you then have to take action as recommended by Holdens to do it. Diesels don't work at their best when tooling around the ‘burbs at low speed, and anyone buying one with that sort of driving routine should ask their dealer about the suitability of the vehicle for them." + }, + { + "question": "Good price for a 2001 BMW with low mileage?", + "answer": "It's very low mileage for the age of the car, is it genuine? If it is I would suggest a value of $8000-$10,000, depending on the condition." + }, + { + "question": "Is accidental damage covered by warranty?", + "answer": "Only you can know how the sensor was damaged. If a car had reversed into it you should be able to see some other damage in the area around the sensor, but there might not be any other damage visible if it was knocked or kicked as the dealer has suggested. The new car warranty doesn't cover accidental damage like that you car has sustained, and I'm not surprised Renault has refused to cover the cost of repairs." + }, + { + "question": "Volkswagen Golf 2010: Timing chain hassles", + "answer": "Sorry to hear about your problem, but thanks for telling us about it. Broken timing chains are a concern with VW engines, and it's hard to know if the changes highlighted in the dealer bulletin provided the answer." + }, + { + "question": "Issues getting replacement 2014 Actyon Sports parts?", + "answer": "We contacted SsangYong to see what we could find out about their parts supply, and were told that there were no problems with it. They believed there was a communications breakdown in your case and are keen to resolve the issue with you." + }, + { + "question": "Mitsubishi Outlander 2017: Radio reception problems", + "answer": "We haven't had any other reports at CarsGuide, but we have seen plenty of complaints from owners of Outlanders regarding poor radio reception.From what you say it would seem that Mitsubishi is attempting to fix it, but I am also guessing that they don't really know how to cure the problem.I would suggest you either ramp up the pressure, on the company, as four months is way too long, or consult a radio specialist about it." + }, + { + "question": "Replacing 2003 Courier ignition barrel", + "answer": "I understand you can fit a new lock barrel without any other problems." + }, + { + "question": "Jeep Wrangler servicing problems", + "answer": "It's you against city hall, I'm afraid.It would seem that you had a good case for a refund or a replacement engine or vehicle, but that won't happen without a fight.You have to reach a resolution with Jeep, it won't happen at dealer level.You could try and reopen negotiations with Jeep directly and try to reach someone at a high level in the company rather than simply dealing with the customer assistance people who have little or no power to do anything. If you feel that isn't going to get you anywhere go back to the Dept. of Fair Trading and enlist their help.It isn't going to be easy, you have to be persistent." + }, + { + "question": "Volkswagen Tiguan 2017: Do I have to pay to activate the voice function?", + "answer": "A VW spokesman informed us that the voice function is standard on the Highline, but an accessory with the media unit on the Comfortline. It would explain it if yours is a Comfortline model." + }, + { + "question": "Insuring a 2011 Silverado or Ram?", + "answer": "The Silverado and Ram are low volume imports and not backed up as well as cars from the big carmakers with parts etc. Your best course of action is to shop around.CarsGuide does not operate under an Australian financial services licence and relies on the exemption available under section 911A(2)(eb) of the Corporations Act 2001 (Cth) in respect of any advice given. Any advice on this site is general in nature and does not take into consideration your objectives, financial situation or needs. Before making a decision please consider these and the relevant Product Disclosure Statement." + }, + { + "question": "Australian towing capacity for GLC 250d?", + "answer": "We asked Mercedes-Benz for an explanation and a spokesman told us that the GLC SUV tow rating has always been 2000kg, which is what is reflected in the company's technical documentation delivered with the car, and on the Australian website.The overseas rating is 2500kg, which is what you may have seen on the German site.The company doesn't adopt these numbers due to our local towing rules. As a result the towing rating for Australian-delivered cars is less." + }, + { + "question": "Spark plug spanner size for 1993 Courier?", + "answer": "You need a 5/8 plug spanner." + }, + { + "question": "Ford Focus 2012: Is it good on the highway?", + "answer": "The Focus is a good car with a serious flaw; it has a dual-clutch automatic transmission that gives trouble. I would happily have a 2012 Focus with a manual gearbox, but I wouldn't buy one with a dual-clutch auto. I'd be looking at a Japanese or Korean brand and going for something like a Mazda 3, Honda Civic or Accord, Hyundai Elantra with a good record of reliability." + }, + { + "question": "Pros and cons of buying a 2005 Grange?", + "answer": "The price is higher than average for a 2005 Grange, but the kilometres of the car you're looking at are less than the average.On the surface it seems a good buy if it is a genuine HSV Grange and the odometer is correct.There's not a lot that goes wrong with them, so focus on things like condition, which is paramount in an older car, and servicing is equally important." + }, + { + "question": "Hyundai Tucson 2017: Due date for new version?", + "answer": "There is an update that's only a week or so away. All we have been told is that it will have some very minor spec changes." + }, + { + "question": "When were VW's cam chain tensioner problems resolved?", + "answer": "All model years 2008-2013 appear to be affected.We understand a new tensioner was fitted from 2012." + }, + { + "question": "Pros and cons of buying a Soul?", + "answer": "The Soul ticks a lot of boxes. It's roomy, comfortable, safe and practical, with a high riding seating position and good visibility. But it's not the most economical, and it has a space-saver spare wheel. For more info check the reviews of our road testers." + }, + { + "question": "Best small to medium diesel cars?", + "answer": "It's probably easier to eliminate those that don't stack up, those being the VW Golf, Holden Cruze and Ford Focus.All have transmission questions over them.The best options would be the Mazda 3 and the Hyundai i30." + }, + { + "question": "Nissan X-Trail: Overspeed light", + "answer": "I would expect the local speed limit to be shown.The over-speed warning appears to be set with a margin so it doesn't go off when you're driving on the limit when it would probably annoy you." + }, + { + "question": "Has Great Wall improved the X200s drivetrain?", + "answer": "I don't believe there have been any changes to the drivetrain.None of the owners we have spoken to have had any trouble with the drivetrain, the issues they have had have been fairly minor build quality things rather than major mechanical problems." + }, + { + "question": "Holden Captiva: Limp mode", + "answer": "The starting problem could be the result of an alternator that's not charging the battery. Have an auto electrician check it.Trying to find the cause of the engine warning lights coming on is a tough one.If they are on all the time then take it to a dealer or a mechanic with diagnostic gear to check the system. It must be either a wiring problem or a sensor malfunction." + }, + { + "question": "Hyundai i30 2013: Cracked sunroof", + "answer": "It seems you have been, and continue to be treated appallingly.I cannot believe that the problem hasn't been sorted. If it is beyond the dealer, and Hyundai in Australia, to fix it they should fly a technician out from Korea to fix it.We have contacted Hyundai to seek help in sorting the problem.UPDATE - 22/03/2017As a result of our contacting Hyundai we understand you have been offered two free services as a gesture of goodwill and that you are \"delighted\" with the outcome." + }, + { + "question": "Nissan Navara 2013: Suspension too soft", + "answer": "The explanation you've been given doesn't sound right to me.It needs further investigation and I would suggest you take it to a suspension specialist and have them give you a report on it.Even though the warranty has expired I would believe you have a reasonable claim against Nissan on two grounds. First, you initially reported it while the car was still under warranty, and second, if the suspension is faulty as Nissan seems to be suggesting you could claim that it is unfit for purpose under our consumer laws.That is providing you operate within the Navara's load and towing limits." + }, + { + "question": "Nissan car servicing problem", + "answer": "You won't get anywhere with Nissan, the car is too old, and the dealer is the one that did the work anyway. So it's the dealer you have to negotiate with. You don't say how much money is involved, but I would suggest you consider going to VCAT." + }, + { + "question": "Toyota LandCruiser: selling a 2006 Sahara V8 auto", + "answer": "The Carsguide price guide puts the value at between $28,876 and $49,990. Here's the link. With a relatively low odometer reading for its age yours would probably be priced towards the top end of the range, but it does also depend on its condition." + }, + { + "question": "Sorento or Sportage?", + "answer": "If the diesel has worked for you then I don't see any reason why you shouldn't buy another one. Do your sums on the cost of running a diesel versus a petrol engine and if that works out in favour of the diesel, and you haven't had any issues with the DPF then I would stick with what has been good for you." + }, + { + "question": "How much oil should a 2015 E400 use?", + "answer": "If you aren't doing it already keep a record of the oil you put in, recording the date, the odometer, and the amount of oil added. That would give you some evidence to present to the dealer and MB. As you haven't had any satisfaction from the dealer go directly to Mercedes-Benz (Ph: 1300 730 200). There shouldn't be any reason to be scared on driving the car, all cars use oil, it's the amount of oil used that it the question that needs to be answered in your case. In the meantime check the oil level weekly." + }, + { + "question": "Hyundai Tucson 2015: Paint problem", + "answer": "Was the paint protection you bought provided by Hyundai, or was it, as I suspect, a product provided by the dealer and not the car company itself? You first need to identify who supplied the protection product, because that will determine whom you need to approach about sorting the problem. If it was a product supplied by the dealer then it's the dealer and the company that provided the protection product that you need to be dealing with. There should be a warranty that came with the protection product, so check that as well to see what it and what isn't covered." + }, + { + "question": "Holden Captiva: Diesel Particular Filter problems", + "answer": "You don't say what your typical driving day is, so I can only guess on that front, but driving short distances without regularly getting out on the highway for a reasonable drive at higher speeds is a DPF killer. If that's the sort of driving you do then that could be the underlying cause of the problem. You can't fix that. To resolve the problem take it back to Holden and ask them to tell you what they think is causing it and try and work out a plan of action. You would appear to have a good case to put to them to fix the car." + }, + { + "question": "Mitsubishi Triton 2013: Water damage", + "answer": "Driving through puddles is not a problem, but driving through a creek or river could be problematic depending on the depth of the water. This is a case of you say, they say. I would suggest you sit down with your dealer and ask him to show you evidence of the water ingress they claim has occurred. Then try and reach an agreement with them and the car company on what they might do for you." + }, + { + "question": "Is the 2017 Mustang V8 safe enough to buy?", + "answer": "Ford says that the Mustang has met all relevant safety standards in America, which they say demonstrates that it is a safe car. But the Mustang is now a relatively old model, having gone on sale in the USA in 2014, and it doesn't have some of the safety features most other cars have. While it's lacking in some areas, it's not an inherently unsafe car, it's just not as safe as other cars that have a 5-star rating. Ford says the 2018 model will have features such as AEB, so perhaps wait for that." + }, + { + "question": "2016 Accent surging problem", + "answer": "Your car is still under warranty, so take it back to your dealer and request that they investigate the cause of the surge and rectify it." + }, + { + "question": "2007 Viva or 2002 Falcon?", + "answer": "They are very different cars, the Viva is small, the Falcon big, so it comes down to what you want from them. The Viva is newer and will have done fewer kilometres, the Falcon is getting old and is likely to have done lots of kilometres. That said, Falcons tend to be relatively reliable at high kilometres, so if you are after reliability that's probably the better bet for you." + }, + { + "question": "Mitsubishi Lancer 2013: Known problems with the CVT?", + "answer": "Mitsubishi has recalled a number of 2015 and 2016 models in North America for a hesitation problem with the CVT. The problem is a slow response when accelerating. But overall the CVT seems to be quite reliable in the Lancer." + }, + { + "question": "Should I replace my 2011 Carnival?", + "answer": "I would get a second opinion on the Kia's engine before you do anything else. A sludged-up engine suggests a lack of servicing, but if no damage has occurred you might be able to salvage it. I wouldn't recommend either a Multivan or Valente, those you are looking at are too old and potentially too expensive to run and repair. A seven-seat SUV might be a better option." + }, + { + "question": "Peugeot 207 thermostat and engine repairs", + "answer": "I think you've done well to get that deal. The problem you now have with the engine could well have started with the earlier thermostat problem, so getting a deal to fix the engine now at a modest cost is a good outcome." + }, + { + "question": "Holden Captiva: Engine failure", + "answer": "Does it crank over when you turn the key? If it doesn't I would suspect a problem with the cam timing chains that has caused serious internal damage. If it cranks over, but doesn't fire I would be looking at an engine sensor that has failed. Take it to a dealer and have them check it on their diagnostic gear." + }, + { + "question": "Volkswagen Amarok 2011: Appropriate price?", + "answer": "The price is on the high side, but the kays are below the average for that model. There have been problems reported relating to cam timing belt failures that have led to major engine damage. I would avoid early Amaroks like the one you are considering and go for a safer option of a Hilux, Navara, Triton etc. rather than tale the risk." + }, + { + "question": "Differences between Jetta Variants?", + "answer": "It's hard to know exactly what you want to know, but briefly the Trendline is the entry level model, the Comfortline the mid-range model, and the Highline is the one with all the gear. The list of standard equipment increases with each model." + }, + { + "question": "Best car to drive around Australia?", + "answer": "You first need to decide the level of off-roading you will be doing because that will determine if you need a four-wheel drive or you only need an all-wheel drive SUV. From what you have told us I suspect that an SUV, such as a Kia Sorento, Toyota Kluger, or a Nissan X-Trail would be the best all-round vehicle for you. All of those would fit your budget, they will all go off-road to a reasonable degree, and they're all reliable. The Mitsubishi Triton is a hard-riding ute, which I don't think is what you want, but the Suzuki Grand Vitara is a good vehicle and would also fit your needs." + }, + { + "question": "Kia Sportage 2016: Advantages of different driving modes?", + "answer": "Basically the drivetrain is biased towards economy when Eco is selected, so you get better fuel consumption. When you select Sports mode you get better performance and will lose a little economy." + }, + { + "question": "Mazda 3: Inaccurate GPS", + "answer": "As promised when you first contacted us we got in touch with Mazda about the problem with your GPS, and we finally got a response. Unfortunately, it doesn't answer your question. A company spokesman told us that: \"without actual car details (of your car) it is difficult to comment or provide accurate feedback, so we would highly recommend that the customer (you) contacts Mazda Customer service, which allows us to look into his situation and communicate with him direct.\" So, get on to Mazda and put your request directly to them." + }, + { + "question": "Mazda 6 2004: Does it have an AWD system?", + "answer": "No, not in 2004, but a four-wheel drive model, the MPS, was introduced in August 2005." + }, + { + "question": "Resale value on a 1970 Holden Kingswood", + "answer": "It's all about condition with an old car. The Kingswood isn't a particularly valuable classic car, unless it's in good condition with low miles on the clock. Your uncle's seem to fit that bill. If you go by the trade value it's worth around $2000, but to a Holden enthusiast or someone looking for a cheap classic to enjoy it could worth $6000-$8000. It might be worth showing it to one of the insurance companies that provide cover for classic cars and see what insurance value they would put on it. You'll also find more details on the pricing & specs here." + }, + { + "question": "Trouble starting my BMW 318i", + "answer": "If you've checked the battery and that's ok, check the starter to make sure there's no problem with that, and then pressure check for a blown head gasket. It's not unknown for a head gasket to blow on the 318 and you can get an hydraulic lock in a cylinder that will make it difficult to start if that cylinder is the one that's on compression when you go to start it. It doesn't always show up on the temperature gauge as overheating, but it is sometimes evident with white smoke from the tailpipe when the engine is cold." + }, + { + "question": "Thoughts on Mitsubishi 380?", + "answer": "They're getting on in age now and many have high odometer readings, but if you shop around and find one that has relatively low kays, say 150,000 km or so, and has been looked after they are a good car. You can get a Series III for $5000 or less." + }, + { + "question": "Holden Astra: What is the service interval for the timing belt?", + "answer": "It is 90,000km. The service interval was reduced from 100,000km to 60,000km in the preceding TS model after a number of serious engine failures caused by broken or loose belts caused by a problem with the belt tensioner. In AH the service interval was increased to 90,000km. When it's replaced mechanics usually find that the water pump is leaking, and they replace it, which adds to the cost of the job." + }, + { + "question": "Are space-saver tyres OK?", + "answer": "Space-savers are intended for emergency use to get you to a place to repair or replace the punctured tyre. They're not intended to be driven on for long distances, or at high speeds. Nissan has undoubtedly tested them and they are rated for the X-Trail, so I don't have any problem with them, although I would prefer a full-sized spare." + }, + { + "question": "2017 outback release?", + "answer": "MY17 Outback is on sale now. There are no major changes from MY16 model." + }, + { + "question": "440i bent suspension", + "answer": "Contact the Roads & Maritime Services and they should be able to give a list of accredited engineers who could inspect your car." + }, + { + "question": "High oil consumption in A4", + "answer": "At 1 litre per 1000 km your engine was already consuming too much oil, at double that rate of consumption it is way too much. VW/Audi engines have a reputation for using oil and need to be checked regularly to ensure you don't inadvertently cause damage by letting it run low. You could try appealing to their sense of goodwill and ask Audi to cover part of the cost of repairs, but as your car is seven years old I don't believe you have much chance of success." + }, + { + "question": "Ford warranty issue", + "answer": "We'd like to think that our cars would last longer and not give us trouble, but the reality is quite different to that. The ZF 6-speed gearbox is a troublesome one that can fail, as yours appears to have done. But as Ford has pointed out to you your Territory is out of warranty, although that doesn't end Ford's responsibility to back the product. You could pursue a full payment for replacing the transmission from Ford, but I doubt you would have any success. Should you choose to do that contact your state Consumer Affairs people in Perth for advice and support. But in my view your best course of action would be to accept Ford's offer of part payment." + }, + { + "question": "How to update Mercedes-Benz sat nav?", + "answer": "I agree it's a problem. Unfortunately Mercedes-Benz didn't respond to our request for information on how to solve your issue, so I would suggest you contact a sat-nav specialist outlet and enlist their help." + }, + { + "question": "Diesel Particulate Filter clogging in HiLux, Prado and Fortuner?", + "answer": "There are quite a few reports of problems with the dpf clogging on the latest 2.8-litre diesel, but a Toyota spokesman told us there is currently no service campaign or recall related to the Diesel Particulate Filter (DPF) on any of the three vehicles you reference." + }, + { + "question": "Should I buy a used MX-5?", + "answer": "The MX-5 is a great little sports car for someone looking for some fun on the road.The earliest ones are getting a little long in the tooth and are looking a little tired.Go for an NC model, that's from 2005-on, and you shouldn't go wrong. They're reliable, user-friendly, they look good, and they're great fun to drive.Look for a low-mileage example and avoid any that look like they might have been used in competition." + }, + { + "question": "Ford Falcon 500: Oil leak", + "answer": "The Falcon engine has a cam timing chain, so that's not your problem. If the auxiliary drive belt looks like it might be slipping, it could mean that it's worn, so have it changed. It won't cost you much to have it done. The oil leak could be from the head gasket, it might be sealing correctly. A head gasket change would cost you up to $1000." + }, + { + "question": "Cause of high fuel consumption in Grand Carnival?", + "answer": "If you're using mostly it around town, as I suspect you are, the consumption is about what I would expect.Kia's own claims for fuel consumption for urban (city) use is 15.1L/100km, and the driving range is a little over 500km, smack on what you say you are getting.The average of combined urban (city) and extra-urban (country) is claimed by Kia to be 10.9L/100km.The bottom line is that it's a big blob of a vehicle with a relatively large engine doing the work, that's not a recipe for fuel low consumption." + }, + { + "question": "Nissan X-Trail: Engine smoking and vibrating", + "answer": "I'd question their diagnosis of the engine coating burning off; I think it could be deeper than that.The vibration could be coming from a variety of sources on the engine and in the transmission.The dealer is doing the correct thing in getting the car in for a proper investigation that will hopefully reveal the cause of the problems.At this stage, as the car is new you should co-operate with the dealer while they are trying to resolve the issues, but at the same time maintain a watching brief to make sure there is a genuine attempt to fix your car." + }, + { + "question": "Holden Commodore: What's a good replacement?", + "answer": "All of the cars you name meet your criteria of size, economy, performance and handling.You could also add the Mazda3 and 6 to the list.Of all of those I would nominate the Camry as the great all-rounder." + }, + { + "question": "Normal fuel consumption for XR6?", + "answer": "Ford's official fuel consumption was 11.3L/100km combined, now that's a blend of city type driving and country driving.Given that, if you're driving mostly in the city I would expect you to get a little more than 11.3L/100km, so maybe it's not too far from what you should be getting.It shouldn't be pinging on 91-octane fuel, and I'm guessing the engine is carboned-up.I would give it a solid blast down the highway and see if you can blow the carbon out. You could also try an engine cleaner in the fuel." + }, + { + "question": "How can I tell if my car is a replica?", + "answer": "Confirming genuine classics can be difficult and requires intimate knowledge of the make and model to be certain.I would contact Holden's customer assistance people, give them the id numbers of your car and ask them to check against their production records.If they can't do that contact a club such as an HSV Owners Club and ask them to help you. There isn't a club in the NT, so contact another state's club.A guiding range for the value of your car is $38,000 to $46,000, but it can vary widely depending on originality, condition, kilometres done etc." + }, + { + "question": "BMW tailshaft centre bearing broken", + "answer": "The original centre bearing probably just wore out; the replacements might not have been installed correctly. I would take the car to a BMW specialist mechanic and ask about installing a quality reconditioned drive shaft. That way you know the centre bearing is installed correctly." + }, + { + "question": "Is the CR-V or Tiguan better for my family?", + "answer": "Buying any car is a gamble when it comes to reliability; no brand is immune from problems.VW has had some very high profile problems over the last few years that have affected people's perception of the brand. The current and on-going scandal about emissions cheating isn't a reliability problem; it's a corporate thing. The problem with the DSG gearbox was another that knocked the company's reputation, and that was a reliability issue.It has to be said that the DSG problems were associated with earlier models and don't appear to affect current ones, like the Tiguan. I wouldn't be too concerned about the reliability of VW at the moment.Honda, of course, has a reputation for quality engineering and reliability, which makes the CR-V a popular SUV. The CR-V gets plaudits for its roomy cabin, practicality, boot space, and dash.Against that it's 2.4-litre engine is a tad thirsty, and the auto is a five-speed, both of which hold it back. Safety-wise it has five stars with pretty much everything you could want." + }, + { + "question": "Suitable replacement for Jeep Grand Cherokee?", + "answer": "Range Rovers are great, but they can be expensive to run and service.I would strongly recommend the Sorento, particularly if you find it gives you the comfort and support you need." + }, + { + "question": "2017 Golf GTE Australian release date?", + "answer": "A VW spokesman told us that the revised Golf (Mark 7.5 as it's become known) arrives in July, followed by the GTI and R in August. He added that while they would like to get the GTE as well, it won't arrive before 2018." + }, + { + "question": "Toyota Kluger 2015: Vibration in front bushing?", + "answer": "Toyota spokesman told us that there have been \"no service campaigns or recalls related to the components referenced\", but he would like to have a member of his team reach out to gather more information on your \"concerns and organize a time to give the vehicle a thorough inspection.\" I suggest you contact Toyota's customer service people and arrange for that inspection. Other than that you could consult suspension experts like Pedders to see what they might be able to suggest." + }, + { + "question": "Tare mass of Mazda Tribute V6?", + "answer": "The tare mass of the V6 model is 1527kg; the four-cylinder model is 1434kg, which might help explain the discrepancy." + }, + { + "question": "Ford Focus 2005: VIN numbers not matching", + "answer": "That's a tricky one. Vicroads won't allow the vehicle to be transferred to a new owner until they can verify that it isn't dodgy, and that's fair enough, but I can't see why it should take weeks or months for Ford to trace the other car. All you can do is to try and keep the pressure on Ford to sort it out." + }, + { + "question": "How to register a vehicle bought interstate?", + "answer": "To register the vehicle in Victoria you will need to get a roadworthy certificate, pay a transfer fee of $38.50, and pay duty. The duty is based on the market value of the car, and is calculated at $8.40 per $200 of that market value." + }, + { + "question": "Best family SUV that can tow?", + "answer": "All of the vehicles are worthy choices, but you need to be careful about the towing ratings of them. The Kia Sorento, which would be my choice, is rated at 2000kg, which is right on your towing requirement. Others, such as the 2WD Everest, are rated to tow much more. Others, like the Mitsubishi Pajero and Toyota Prado, are full-on 4WDs, and would seem beyond your needs." + }, + { + "question": "Best manual mid-size SUV?", + "answer": "All of the models you list would do the job you want well, so it comes down to personal choice. Add in the Kia Sorento and you have the field pretty much covered. The Sorento generally gets the most ticks from CarsGuide reviewers." + }, + { + "question": "Best SUV under $25k?", + "answer": "The Trax is good value for money and stacks up well against all comers in the class. The 1.4 turbo is the best engine, and it has a conventional auto instead of a CVT that most of its rivals have. Others to look at are the Suzuki S-Cross, Ford Kuga, Nissan Qashqai, Mazda CX-5 and Subaru XV." + }, + { + "question": "How many 2010 Golf engines have been replaced?", + "answer": "It's not possible to say exactly how many engines VW has replaced, that's information the company doesn't divulge to the media. But we can say that there have been a number of engines replaced. I doubt that having that information would enhance your case anyway, the engine has lost compression at a very low odometer and you claim to have had the car serviced by a VW dealer. I would think it's a relatively straightforward case." + }, + { + "question": "Can I swap the lease of my car when I sell it?", + "answer": "I doubt that it's possible to swap the lease to someone else. I would talk to your lease company and see what the rules are for getting out of the lease." + }, + { + "question": "Fortuner or Prado?", + "answer": "That's a tough call. With its Hilux roots the Fortuner is a very competent off-roader, it has a separate chassis, switchable four-wheel drive, good ground clearance, a great diesel engine, and accommodates seven. The Prado's off-road credentials are well established, it's more refined, but it's heavier than the Fortuner, which weighs on its performance, and its towing rating is lower than the Fortuner's. Either one would do what you want, but I would slightly favour the Fortuner." + }, + { + "question": "Ranger cruise control issues", + "answer": "Earlier Rangers were plagued by problems with the cruise control, and Ford recalled them, but we're not hearing of the same issues with the current model. Perhaps if you could provide us with more information on what it is yours is doing we might be able to give you more of a guide to what could be wrong." + }, + { + "question": "Which SUV should I buy?", + "answer": "You've singled out two of the best in the class. Others to consider are the Mazda CX-9 and the Toyota Kluger, but it's hard to go past the Sorento and Santa Fe. Comparison information is available if you click on car reviews and go to the models you are interested in." + }, + { + "question": "Will Toyota Australia bring out the 4Runner?", + "answer": "A Toyota spokesman we asked told us that there are no plans to bring in the 4Runner." + }, + { + "question": "Holden Astra 2017: Is there a price cut refund?", + "answer": "Our enquiries with Holden weren't successful; all we got was a deafening silence. It seems they either don't know how it will work, or aren't prepared to tell us. Given the company's reluctance to talk on this matter I suggest you maintain pressure on the customer care people until they give you an answer." + }, + { + "question": "Best options for small SUV or hatchback?", + "answer": "You need to decide on whether you want an SUV or a hatch before you do anything else. The SUV gives you a better view of the road, is practical, and the CX-3 is a good choice, but hatches can also be attractive. I would rule out the Mazda2 in your case, as it would seem to be too small for your needs, but the 3, Corolla and i30 are all good cars that would deliver on the things you want." + }, + { + "question": "Best 7-seat SUV to replace Camry?", + "answer": "There's little between the Sorento and Santa Fe, both are very good cars, the CX-9 is also a good choice. I couldn't choose between the Sorento and the Santa Fe, either one would be a good option, but the CX-9 could be the best for your needs as it's a little roomier inside." + }, + { + "question": "Recourse for private sale?", + "answer": "It's all bad news I'm afraid. With a private seller you have no comeback.All you can do is to ask the seller to refund your money, or maybe cover the cost of the repairs. If he wasn't aware that the RWC was out of date he might be honest enough to help you out.You could also consider taking him to VCAT, the Victorian small claims tribunal on the basis that he misrepresented the vehicle to you." + }, + { + "question": "Can I access my car's driving history?", + "answer": "Unfortunately not. There is no recording device within the computer that could tell you how a car has been treated." + }, + { + "question": "Is a Land Rover Discovery a good replacement for a Honda CR-V?", + "answer": "The Discovery 4 is highly regarded by owners. It’s a very capable off-roader, comfortable and refined on the road, and there are few issues to worry about. Service costs are high if you use a factory dealer, but there are plenty of independent mechanics able to take care of it for you. When checking a Discovery check for use off-road, and look for one that has been pampered within the town boundaries. If you don’t want a car that will go off-road perhaps look at a Toyota Kluger 7-seater or a Mazda CX-9." + }, + { + "question": "My 2007 VW Golf has major issues, how can I get rid of it?", + "answer": "I would really question what you have been told, so I would get a second opinion. If it is correct and you want to get rid of your car the best way would be to trade it on another car." + }, + { + "question": "Issues with 2016 Ford Ranger", + "answer": "There are no major issues with the Ranger engine or gearbox that should rule it out. Around the end of the financial year is often a good time to get a good deal, cars companies and dealers are looking to shift their stock at that time. Change of model is also a good time to swoop." + }, + { + "question": "Isuzu D-Max: Engine won't rev", + "answer": "It would suggest it wasn’t the throttle position sensor that was faulty, but it could be a connector to the sensor that has caused the problem. If that isn’t the problem look elsewhere, and I would suggest the crank angle sensor." + }, + { + "question": "Is it worth owning the 1.2 litre Peugeot 2008?", + "answer": "The 2008 drives nicely, the 1.2-litre three-cylinder engine is very economical if not particularly zippy. It rides and handles well, is roomy for its size, will accommodate four adults, has a generous boot, and boasts five-star safety. It’s also generally reliable." + }, + { + "question": "Kia Cerato 2016: Speedo overstates my true speed, can it be fixed?", + "answer": "It’s something that bugs a lot of drivers, but unfortunately there’s not a lot that can be done about it until the lawmakers change the rule and force carmakers to be more accurate. I understand it’s not good enough, but I would suggest you go by what the GPS says." + }, + { + "question": "The car dealer thinks I've put unleaded in my diesel Ford Ranger", + "answer": "Putting petrol in diesels is a relatively common mistake people make when they’re distracted. Petrol acts as a solvent reducing the lubrication of components such as the fuel pump, which I suspect is where the metal shavings have come from. The metal particles can subsequently cause serious damage to the rest of the fuel system. Serious damage to the engine can be caused by detonation from uncontrolled ignition. Because you dispute Ford’s contention that you did put petrol in your car I would suggest the fuel in the tank be analyzed to determine if it contains petrol or not." + }, + { + "question": "My new Mazda 3's GPS system is barely functional", + "answer": "We have contacted Mazda and we’re waiting for their response. We'll update you once we hear back from them." + }, + { + "question": "Should I buy this years Volvo V40 D4 Inscription or wait until 2018", + "answer": "We can’t be sure, but it appears that the V40 could be replaced by an S40 sedan and an XC40 SUV at some time in 2018, probably late in the year. To get an idea of what the new models might look like have a look here" + }, + { + "question": "Hyundai Tucson 2016: Transmission issues in reverse", + "answer": "Your ix35 auto was a regular automatic; the Tucson’s is a dual-clutch transmission, which means it’s like a manual gearbox but with an automatic shift. I find it hard to believe it could overheat in such a short time while you’re backing up your driveway, even if you need two bites at it. Suggest to Hyundai that the Tucson is not fit for the purpose for which you bought it, and see what their reaction is. You could also ask if a transmission oil cooler might help." + }, + { + "question": "Should my 2011 Holden Cruze be experiencing this transmission issue?", + "answer": "No a five-year-old car shouldn’t suffer such a major failure like that, but the Cruze does and there are hundreds, if not thousands, of other owners asking the same question having suffered the same problem with the automatic transmission. It’s a well-known and documented problem and Holden were once replacing transmissions free of charge. You could approach Holden’s customer assistance people (Ph: 1800 033 349) and ask that your transmission be replaced as a gesture of goodwill. The cost you have been quoted for a replacement transmission is about right, but be sure that you are getting a new transmission." + }, + { + "question": "Should I pick a 2017 Mazda 3 or Subaru Impreza?", + "answer": "I’m not a fan of the CVT auto, so my pick would be the Mazda, which has a conventional automatic transmission." + }, + { + "question": "Mitsubishi Outlander 2017: Experiencing performance problems", + "answer": "I can understand the dealer needing to experience the problem simply to know where to start checking. That said, from what you describe it seems as though the car is going into limp home mode. The fact that you can fix it by turning the ignition off and on again tends to confirm that. By doing that you are rebooting the computer. It’s possibly got an intermittent failure of an engine sensor or a connection or something similar. Describe what happens with your car to your dealer and insist he investigate and find the problem. That is, after all, what the warranty is all about." + }, + { + "question": "Volkswagen Polo 2017: What are the common issues with the 81TSI?", + "answer": "The zippy performance and handling is one of the great attractions of the Polo, it handles like a go-kart. The boot is small with the seats up, but it’s a small car and something you really have to live with. By buying a manual you avoid the issues that have plagued the DSG dual-clutch auto. The 1.2-litre engine has a timing belt, which means it needs to be changed every 105,000 km or seven years, whichever comes first." + }, + { + "question": "Should I buy a Hyundai Sonata?", + "answer": "Comfortable, smooth, fuss-free, with plenty of room inside and a huge boot. It has 5-star safety and comes with a good warranty. It’s a good choice." + }, + { + "question": "Should I buy a 2003 - 2007 Outback?", + "answer": "Generally, the Outback is a good solid car, well designed and built. My only concern is the age of the cars you’re looking at. While the Outback is a good car all cars deteriorate as they age, so it’s vital when buying an old car to have it thoroughly checked by a mechanic who knows his way round the brand. It’s also best to look for a car that hasn’t been used off-road." + }, + { + "question": "Can you recommend a medium-sized SUV around $35,000?", + "answer": "First off, as you aren’t planning to go off-road I would suggest you buy a two-wheel drive model rather than a four-wheel drive or all-wheel drive. That way you won’t be carrying around the extra weight of the all-wheel drive system and you won’t have the complexity of the all-wheel drive system, which means there’s less to go wrong. One I would look at is the front-wheel drive Kia Sportage." + }, + { + "question": "Volkswagen Tiguan 2016: Does it have a cam timing chain or belt?", + "answer": "The diesel engine has a belt, but the petrol engine has a chain." + }, + { + "question": "Mini Cooper: Blocked sunroof drain problem", + "answer": "You’re right; it is silly advice. The onus shouldn’t be on you to know that there is a potential problem and that you should check these things; it’s the carmaker’s responsibility to design the car such that it doesn’t have problems. When they discover there is a problem they are responsible for fixing it. I would pursue this issue through consumer affairs, and consider taking them to your state small claims tribunal for compensation. You don’t say what year your car is, but it doesn’t matter if the new car warranty has expired, in your case it seems you would have a good claim for your car being substandard and not fit for purpose." + }, + { + "question": "B180 or ASX a better used buy?", + "answer": "The price is a little high; I wouldn’t pay any more than $15,000 for it. There’s no question about it doing 115 km a day, but at that rate the kilometres would quickly climb and you’d soon be in the danger zone where problems are more likely to occur. That’s where you would strike the problem of expensive parts, repairs and servicing. You would need an independent mechanic to look after it at a reasonable rate. Bluetooth was standard, but a reversing camera was optional. I wouldn’t recommend it. At $19,900 the ASX is a better buy." + }, + { + "question": "Mazda 3 2008: Is it a good buy for $10,000?", + "answer": "A 2008 Mazda 3 Neo would be a good choice, but I would be trying to get it for $8500-$9000, $10,000 is too much unless it is a very low mileage example. Others to consider would be the Honda Civic VTi, which would be my preference, and the Hyundai Elantra." + }, + { + "question": "What should I be aware of purchasing a used car?", + "answer": "On the surface it seems a good deal, the price is about right for that model. You will need to pay a transfer fee of $38.30 and stamp duty of $630 to transfer the ownership into your name. Make sure the person selling it actually owns it by checking the ownership papers, and try to find out more about the insurance claim story. It would also be worth having the car checked by the motoring club in your state." + }, + { + "question": "Mercedes-Benz C200 2007: Best fuel type?", + "answer": "Mercedes recommends you use 95-octane Premium fuel, but you could also use 98-octane. Do not use 91-octane regular unleaded." + }, + { + "question": "Mercedes-Benz C200 2008: Timing chain stretched", + "answer": "Normally I would have expected the car to run roughly when the chain stretched. They stretch progressively, not overnight, so there should have been some warning that all was not well. But it is low kilometres for a chain to stretch, which might mean you have a case for a goodwill claim against Mercedes, although I wouldn’t fancy your chances of success." + }, + { + "question": "Does Mazda 323 use E10 fuel?", + "answer": "Mazda's advice is that you shouldn’t use E10 fuel in your 323. Continue to use regular unleaded." + }, + { + "question": "Territory automatic windows broken", + "answer": "It has cropped up before. It would be nice if they lasted longer, but I reckon you’d be wasting your time trying to get Ford to cover the costs." + }, + { + "question": "Focus transmission shuddering", + "answer": "I would have an independent automatic transmission mechanic assess it and if that confirms that your fears are correct take it back to Ford. But if you do that you need to be prepared to argue because Ford will not roll over easily. You could also contact your state consumer affairs department and seek their advice. We have been told about a case of an owner taking Ford to VCAT in Victoria over a different issue, but similar to yours in that Ford was rejecting an owner’s claim and the owner won." + }, + { + "question": "Screen crack on HSV GTS", + "answer": "The warranty that came with the car covers the whole car, not just the HSV-specific parts. Talk to your dealer, who I'm sure will be both an HSV dealer and a Holden dealer, he should be able to repair the sat-nav screen and send the bill to either HSV or Holden, in this case it should be Holden." + }, + { + "question": "Isuzu D-Max 2013: Problem with waterlogged diff", + "answer": "If you suspect something has failed and allowed water in, and you want to take the issue further with Isuzu, you need to have it independently assessed but someone experienced either with diffs or off-roading." + }, + { + "question": "Welding marks at rear axels and wheel suspensions on 2016 Liberty", + "answer": "Couldn't say without at least seeing a photo, but I doubt it's anything to worry about. If you are concerned about it talk to your Subaru dealer." + }, + { + "question": "Is the SsangYong Musso reliable?", + "answer": "Musso owners we have spoken to have been unanimous in their praise of the car. One or two have reported fairly minor issues, most love the diesel and have had no trouble at all, and many have done lots of kilometres in their cars." + }, + { + "question": "Best used 7 seat SUVs under $30k?", + "answer": "Sludge build-up is a turbocharger killer, but sludge won't build up if the car is regularly serviced and the oil is changed so it's always fresh. The problem is usually only with cars that haven't been serviced. Other seven-seaters you could look at are the Kia Sorrento, Hyundai Santa Fe, or Toyota Kluger." + }, + { + "question": "How can I know if a used car's odometer has been tampered with?", + "answer": "You are right to be suspicious when on average a car of that age would have done well over 200,000 km. Check the car's service book to see when and at what odometer readings the car has been serviced since it was new. That should give you an idea if the odometer is correct. With so little use it should be pristine inside with little wear on the seats and the carpets." + }, + { + "question": "Ford Fiesta 2010: Does it have a spare wheel?", + "answer": "Ford deleted the spare wheel in the WT Fiesta, saying buyers preferred to have more features than a spare wheel. Instead the car came with a 'Mobility' kit, which could be used to inflate a punctured tyre to get you to a place where the puncture could be repaired." + }, + { + "question": "Will a twin-turbo Mustang come to Australia?", + "answer": "It seems to me that they're quite different cars; the Golf R is an under-the-radar raider, the Mustang an in-your-face statement. If you want an exhilarating drive on those weekends away go for the Golf, if you want a more leisurely fun drive with a high look-at-me factor go for the Mustang. For my money I would choose the Mustang. There is talk of a twin-turbo Mustang coming as a GT500 Shelby in 2018, possibly with a 5.2-litre V8. Not sure if it would make to Australia." + }, + { + "question": "Camry or Calais for reliability?", + "answer": "Both cars meet all of your requirements, they have 5-star safety, they're comfortable, have a large boot, and plenty of power for overtaking. Either one would be a good choice, but if I were to be making the selection it would be the Toyota for reliability and resale." + }, + { + "question": "Ford Fiesta 2013: Gearbox shuddering", + "answer": "The Fiesta dual-clutch gearbox in your car is trouble, pure and simple, as many other Fiesta owners would happily tell you. You could get the gearbox independently tested, but I fear that Ford wouldn't take any notice of the findings. Ford is facing a class action suit from owners affected by the problem, and I would suggest you consider joining that if you feel you are unlikely to get anywhere with Ford." + }, + { + "question": "Ignition light dead in i45", + "answer": "Check for possible damage that might have been done by those who 'borrowed' your car. It's possible that the battery is completely dead, but I think that's unlikely. Take it to a Hyundai dealer and have them try to find the cause of the problem." + }, + { + "question": "Mazda BT-50 2016: Suspension and servicing problems", + "answer": "Your complaint about the suspension is quite a common one with one-tonne utes, not only with Mazdas, but many other brands as well. It's a message that should be heeded by anyone buying a one-tonne ute with the intention of putting it to work. Before you commit have it assessed by a suspension expert to establish if it really is up to the task you have in mind, or does it need upgrading. Your complaint about the company not reacting to your problem is not uncommon either, and it's not just from one company. There seems to be an industry wide reluctance to properly deal with customer concerns." + }, + { + "question": "Toyota Aurion 2006: Dashboard falling apart", + "answer": "I don't fancy your chances of getting anything out of Toyota at this late stage, after all the car is 10 years old." + }, + { + "question": "Isuzu MU-X 2016: Transmission shudder and noise", + "answer": "It's not something that we have come across before, and it doesn't seem right, but it needs further investigation to find out if it is a normal function of the car or a fault. I suspect the latter, but couldn't say one way or the other without witnessing it do it. Take it up with your dealer again, and if he says it is normal with the MU-X ask him to demonstrate it on another car. If he can't reproduce it on another one press him and Isuzu to investigate why it's happening on your car. If he can show you that it does happen on others you have to believe that it is an in-built fault with the MU-X." + }, + { + "question": "Best replacement for a Calais", + "answer": "With local production shutting down the big-car choices are getting fewer and fewer, but right now you can still buy a Calais if that's what you like. You can also buy an equivalent Falcon or Toyota Aurion. There are more expensive cars, from the likes of BMW, Mercedes-Benz and Audi etc. that would suit, but they come with a much higher price tag than a Calais. Others you could try are a Skoda Superb, a Honda Accord V6 Luxury if you're prepared to give up a little in size, and there's also the Chrysler 300C." + }, + { + "question": "Mazda 6 2010: Resale value?", + "answer": "Stick to the well-proven Japanese brands, such as the Mazda 6, Honda Accord, and perhaps the Korean Kia Cerato. As a private sale your Mazda would be worth $11,000-$12,000, as a trade-in $8000-$10,000." + }, + { + "question": "Kulan electric utility vehicle production?", + "answer": "Not a lot has been heard about the Kulan electric utility vehicle since 2104 when it was shown to the public for the first time. Last we heard the developer was looking for a partner who might be interested in putting it into production. I wouldn't hold my breath waiting for it to arrive." + }, + { + "question": "Isuzu D-Max 2016: Radio faults", + "answer": "You really need to work it out with the dealer and Isuzu. I'd be asking why they don't appear interested in your plight, and press them for some sort of action. Lodging it with the Office of Fair Trading is worth doing, and hopefully that will see some positive response. Beyond that I could suggest a lawyer's letter to the company demanding they take action." + }, + { + "question": "Buying a Tarago imported from Japan", + "answer": "Presumably you will go through an importer to get your vehicle, not Toyota, so the importer is the one responsible for the compliance. Toyota Aust. won't be interested; it doesn't import the model you want and won't have applied for local compliance for it." + }, + { + "question": "Best mid-size SUV for towing", + "answer": "There are few choices in the medium SUV market when it comes to a manual gearbox, and even fewer options when you add in your towing needs of 2000kg. Most medium SUVs have automatic transmissions; the few that offer a manual mostly don't meet your need to tow 2000kg. The only one that meets both your requirements is the Nissan X-Trail, which has a 6-speed manual option and is rated to tow 2000kg. It has a space saver spare." + }, + { + "question": "Which SUV should I buy?", + "answer": "You have clearly done your homework, from which you should be able to decide which is best for you. Without knowing what your needs and wants are all we can advice is that the three cars you have honed in on are good choices." + }, + { + "question": "Suitable replacement for a 2002 Laser LXi?", + "answer": "As a guide you could expect to get $1500 to $3000 for your Laser. The RAV4 is a sound choice. You could get into a 5-star safety rated 2014 RAV4 for $20,000-$23,000, a similar 2012 model for $17,000-$20,000. You could also consider a Kia Sportage, Honda CR-V, or Subaru Forester." + }, + { + "question": "Should I buy a Mazda 3 or a Ford Focus?", + "answer": "Both are good choices. The Mazda is more restrained, the Ford sportier. If you want a sporty drive I would go for the Focus." + }, + { + "question": "Nissan Patrol 2004: Known problems with the engine?", + "answer": "I wouldn't recommend buying an old Patrol with the 3.0-litre turbo-diesel engine, such as the one you are looking at. It's right in the zone of death when it comes to the turbo-diesel engine, and it will have done a million miles." + }, + { + "question": "Suitable replacement for Tiida?", + "answer": "I would suggest the Soul could be ruled out on the basis that it won't have a high resale value when you want to sell it on. Your budget will limit your choices, if you could stretch it another $3000 you could look at the Honda HR-V or CR-V, or Kia Sportage." + }, + { + "question": "Toyota Corolla: Ascent vs Levin", + "answer": "Either one is fine, both are 5-star safety rated, they're both economical, but the Levin is a sportier model and for that reason I would prefer the Ascent. You'll also find it's a little cheaper." + }, + { + "question": "Mitsubishi Pajero 2016: Why is the GLX diesel using so much fuel?", + "answer": "Mitsubishi claims an average of 9.1L/100km, 8.0L/100km on country driving and 11.1L/100km around town, so at 8.5L/100km it's on the money fuel-wise. The lack of power does seem an issue and I would have it checked by your dealer at the next service. After 10,000km it should be performing near its best." + }, + { + "question": "Opinion on i45?", + "answer": "New cars often arrive here without having been tuned to our roads and driving styles, and the i45 was one of those when it first went on sale. As a result it copped some flak from motor-noters for its ride and handing, but that doesn't mean it wasn't a decent car. I wouldn't take the comments at face value, I would suggest that you drive the car yourself and make up your own mind." + }, + { + "question": "Ford Kuga 2013: Shuddering and clunking", + "answer": "We haven't had any other reports of problems like you have experienced. You don't say what engine you have, but if it's a diesel you have the Powershift automatic transmission, which has been troublesome in other Ford models, such as the Focus." + }, + { + "question": "Toyota Kluger 2016: Delivered with wrong paint", + "answer": "The car is not as you ordered it, so you have every right to refuse to accept it." + }, + { + "question": "A5 slow to accelerate", + "answer": "From your description I would agree with you that it doesn't appear normal, although road testers talk of mild turbo-lag at takeoff. Mild turbo lag doesn't seem to equate to extremely sluggish, but it would be worth your while to drive other similar A5s to get a feel for them as well. Perhaps your dealer might be able to arrange for you to drive a demonstrator." + }, + { + "question": "What engines are in the Calais V?", + "answer": "There were two engines in the 2012 VE Calais Series 2. One was a 3.6-litre V6 Alloytec SIDI, the other a 6.0-litre Gen IV L76 V8." + }, + { + "question": "Subaru Forester 2012: Recommended tow speed?", + "answer": "Remember the speed limit is the maximum allowed if the conditions are favourable. If you disregard the Subaru recommendation you are taking a risk, and you could find yourself in trouble with your insurer in the event of a crash." + }, + { + "question": "Nissan Patrol 2016: Potential problems with Y61 engine?", + "answer": "It can be a good idea to buy the last model in the line, all the problems have been well and truly sorted out and it's usually the best built. The downside is that it will lose a little more in value when the new model comes out and buyers turn away from the old one. The 3.0-litre turbo-diesel was a problem when it first came out, and we got lots of reports from owners with blown-up engines, but the reports have stopped coming. That suggests the problems have been sorted and the engine is performing well." + }, + { + "question": "Holden Trax 2015: Tailgate sealant", + "answer": "There are a lot of sealers and glues used in today's cars, so what you've got is common. You haven't been sold a bodged-up car." + }, + { + "question": "Tarago child seat location", + "answer": "There are three anchor points on the back of the second row of seats." + }, + { + "question": "Toyota LandCruiser: horizontal vibration", + "answer": "200-Series owners commonly report the vibration you are experiencing. There was talk of revised engine mounts, but it's unclear if anything was released. We'll check with Toyota." + }, + { + "question": "Holden Cruze 2014: How much should it cost?", + "answer": "It depends on whether you want a hatch, sedan or wagon and what variant you are interested in. You can find all of these options in our pricing guide." + }, + { + "question": "Toyota Corolla 2008: Specifications", + "answer": "I'm afraid the Corolla and Aurion are actually two separate models, but you'll find price and spec details on the 2008 Aurion here, and the 2008 Corolla here.If you want a workshop manual I would suggest you google Toyota workshop manuals, or go to ebay." + }, + { + "question": "Accent makes whirring and clicking noises", + "answer": "Right now you're stuck in no-man's land. You believe there's a problem, the mechanics at the dealers you've gone to say there isn't. You need a third opinion, this time from an independent mechanic." + }, + { + "question": "Kia Sportage 2012: Steering veers to the left", + "answer": "There are lots of reports of the Sportage pulling to the left, so you're not alone. Make sure the tyre pressures are correct and the same on each side then pick a normal section of road and drive it on the left side and observe what happens when you take your hands off the wheel. Then, when it's safe, drive on the right side of the road and again observe what happens when you take your hands off the wheel. If it still goes left there's a problem with the alignment, it goes right it's the effect of the camber of the road. Our roads have a significant camber that falls away from the crown on the centerline to the edge of the road on the left, and this can cause the sort of effect you are feeling. There is often insufficient adjustment in the car's suspension to correct for this wandering. You could take the car to a suspension specialist and have it checked there." + }, + { + "question": "Toyota Kluger 2007: Grande multimedia system displaying 'DVD door open'", + "answer": "It's clearly confused. I would suggest you have it rebooted and you might need to take it to a Toyota dealer to do that. You could also try an auto electrician, or a sound system specialist." + }, + { + "question": "Best used 7-seat SUV under $30k", + "answer": "Your budget limits you to older models, such as 2008/2009, which will have done 120,000 to 180,000 km. I am loath to recommend buying one of these cars with such a mileage on them; you would be heading the period of pain when you are quite likely to face increasing and expensive repairs. If you were to choose to buy one I would go for the Discovery. I would also urge you to have the car you choose checked over by a specialist mechanic who knows the brand intimately. Instead of the European models you are considering I would suggest you also look at something like the Toyota Kluger, which would likely to be more reliable and less expensive going forward, and your budget would stretch to a later model." + }, + { + "question": "Ranger veering to the left", + "answer": "You're not alone, there are lots of reports of the Ranger sagging to the left; the springs are clearly not up to the job. Ford's answer in most cases is to stonewall and hope the owner goes away. Keep the pressure up on Ford, but also consider going to Queensland's consumer affairs department. Sad to say, the least painful solution would be to go to a suspension specialist and get the suspension uprated." + }, + { + "question": "Toyota RAV4 2013: Burning excess oil", + "answer": "You need to continue to hound the dealership and Toyota's customer service people, and ask for a meeting with the dealer to discuss the problem and to request a plan of action to resolve the problem. Because replacing the pistons and rings didn't solve the problem, the engine may need to be replaced, and I would suggest that you pursue that option with Toyota. While you are seeking a resolution with Toyota also consult the Victorian Consumer Affairs department and ask for their support." + }, + { + "question": "Does Ford have a transmission fix for Focus?", + "answer": "We asked Ford to confirm the claims of your Ford salesman, and while we were told they would get to us after checking with their technical people they haven't. It's a tricky situation given that there is an on-going class action suit over the transmission, so I'm not surprised we didn't get a response from Ford. I doubt the claims very much, I suspect there's no truth in them, and the salesman was spinning you a line hoping to land a sale." + }, + { + "question": "Best first small car under $13k", + "answer": "We recently reviewed the Honda City as used car buy. To summarise the City has 5-star safety, which means it has all of the safety features you want, it also has the features your daughter wants. Best of all owners are unanimous in their praise for the car. The price is on the high side, but being a drive-away deal you save on government charges, which makes it a pretty good buy." + }, + { + "question": "Hyundai i30 2009: Whining noise in diesel", + "answer": "Turbos can fail for a variety of reasons, but one that is common is the oil supply. That's not to say that that's what's wrong with your car. You could have your car checked by a turbo specialist." + }, + { + "question": "Toyota Camry 1998: Are oil leaks and worn-out shock absorbers major repairs?", + "answer": "You have to anticipate that things will wear out and need replacing when the car gets to the sort of kilometres that yours has, but worn-out shocks and oil leaks are not what I would call major repairs. If the car were in good overall order I would have the work done. To keep driving it until it dies is not a great idea, and could be dangerous to you and other road users." + }, + { + "question": "Best mid-size car for city and camping?", + "answer": "You need to simplify your needs and wants. Most, if not all new cars have the sort of features you want. The more pressing issue is the choice of SUV or hatch. While a hatch might be best for your city needs, it probably wouldn't suit your camping needs, so I would rule that out and focus on a compact SUV. Of all the models you have looked at I would select the Suzuki Grand Vitara." + }, + { + "question": "Best towing equipment for a GLC?", + "answer": "Start by asking your Mercedes-Benz dealer for their assistance. Explain to them that you want to tow a caravan and that the factory towbar is not suitable. If they cannot help seek the help of towbar companies, such as Hayman-Reece. If might be a case of modifying an existing towbar to suit." + }, + { + "question": "Is surface rust covered by Triton warranty?", + "answer": "Rust protection is usually a dealer option rather than a factory one, so you need to check the warranty document for the product to see what is covered. With regard to the clutch slave cylinder you need to establish how sand got into it. Was it because of a faulty or damaged seal etc.? Having done that you could have grounds to claim on the warranty, but before you know why the sand was able to get in you really don't anything to back up a warranty claim." + }, + { + "question": "Holden Commodore 1992: What is it worth?", + "answer": "It all depends on the condition. If it were in good condition, with good brakes and tyres, and not requiring any major work it would be worth $1500 to $2500." + }, + { + "question": "Holden Commodore 2014: Trouble change gears", + "answer": "Given that the warranty is going to expire in the coming year I would press your dealer to fix the problems that are causing you concern. They appear to have fixed the leaking radiator, but the air-conditioning and gearbox issues should be fixed. If the dealer cannot, or is unwilling to fix them escalate the problem by talking directly to Holden's customer service." + }, + { + "question": "Vectra jumps when braking and struggles with gear changes", + "answer": "It sounds like it's not running as it should, and is perhaps in need of a tune-up." + }, + { + "question": "Toyota Camry 2015: Engine making abnormal noise at 2000rpm", + "answer": "Without being able to hear the noises firsthand it's hard to say if they are normal or not, and what might be causing them. It's normal for the idle speed to be high when the engine is first started and then settle down once running is established. The second noise when accelerating through 2000 rpm is hard to diagnose. You won't get it when the engine is in Park or Neutral because the engine is not under load as it is when it's in Drive. Your best course of action is to have a mechanic listen to it." + }, + { + "question": "When is the best time to buy a cheap sedan or hatch?", + "answer": "There's no set time that's best. Carmakers are having sales all the time, with special deals etc., but if you're looking to buy a demo then keep an eye out for the model run-out sales when dealers are looking to offload their demos. Watch for carmakers advertising great deals and read the motoring press to see when they're likely to be releasing a new or updated model. May or June, around the end of the financial year is often a good time to pounce." + }, + { + "question": "Ford Everest 2015: Can it be used as an off-roader?", + "answer": "The Everest is categorized as a non-offroad passenger car under Category MA. If it was an off-roader under the ADR system it would be categorized MC. By doing that Ford was able to keep all Everest variants, both two-wheel drive and four-wheel drive, under the same ADR compliance plate approval, whereas MC only allows for 4WD and Ford would have had to have separate compliance for its 2WD and 4WD models.Ford stands by the off-road capabilities of the Everest, and says the 4WD Everest meets the requirements of the MC category, and that using it off-road won't void the warranty. While Ford is comfortable with the situation and says it has no plan to change the Everest category anyone buying one should be aware of potential issues with insurance if you use one inappropriately, or modify it as you want to do.The warning is out that anyone wanting to buy a 4WD Everest for off-road use should invest the time and do the homework to make sure you can do what you want with it. At the end of the day it's a case of buyer beware." + }, + { + "question": "NX200t steering wheel damage", + "answer": "It seems off that the steering wheel should be heavily worn in such a short time, which suggests that there is a design or production quality issue with it. I suggest you check as many other NX200t cars as you can find to see if it is a common problem, and make a direct approach to Lexus for help in replacing the wheel." + }, + { + "question": "Holden Commodore 2009: Timing chain failure", + "answer": "The problem with the timing chain is well documented, and would have come to your attention had you researched that model before you bought it. It's not a safety issue, hence no recall, but Holden did revise the timing chain in an attempt to fix it. Call Holden directly and lodge your complaint, but I doubt that you would have any success on a car that is now seven years old." + }, + { + "question": "Mitsubishi Challenger 1998: Noisy fan?", + "answer": "Is it related to the operation of the fan? If so it could be wear of the fan, and replacing it might be your answer. But you need a mechanic, someone who can actually hear it, to check it for you." + }, + { + "question": "Best first car options?", + "answer": "Do not buy a Cruze, or buy a European brand. They will prove costly. It's best to go for the cars that are well proven over many years. The Lancer is a good one, but so too is the Toyota Yaris or Corolla, Suzuki Swift, Mazda2 or 3, or Mitsubishi Colt." + }, + { + "question": "Toyota Kluger 2014: Struggling to accelerate", + "answer": "It could be a number of things, most likely a faulty sensor sending a false message to the car's computer. Have it diagnosed by a mechanic." + }, + { + "question": "How often should I have my Territory TX's transmission serviced?", + "answer": "The auto transmission is a fill-for-life unit, which means that you don't have to have it serviced for the life of the vehicle, whatever that means. For mine the auto should be regularly serviced, particularly when the vehicle is being used for towing, as yours is. There is no hard and fast rule, but in your case I would have it serviced annually." + }, + { + "question": "My Territory has gone into \"limp mode\"", + "answer": "It can be hard to locate the cause of an intermittent problem when it doesn't happen while the mechanic is there to see it. Even when it is captured by the on-board diagnostics it can still be difficult to find.I can only suggest you follow the advice from the dealer and get it back pronto once you strike trouble again." + }, + { + "question": "Ford Kuga 2012: Known issues with the electronics and fuel consumption?", + "answer": "Most owners are happy with the fuel consumption they get from their Kuga, and no one we have spoken to has suggested the electrics are a problem at high temperatures. One did say they thought the air-conditioning wasn't up to the task, which could be what you are referring to. The Kuga is an import, and imports often have inferior air-conditioning systems that struggle in Australia's extreme heat. The only other issue that cropped up was one with the particulate filter with the diesel, which would go into 'limp-home' mode because the filter failed to regenerate automatically. When that happens it's usually a sign that the owner's driving cycle isn't suitable for the diesel. Dealers can do a manual regeneration, but that costs money. Overall the Kuga appears to be a decent enough car." + }, + { + "question": "Mitsubishi Triton 2016: Transmission shuddering", + "answer": "Without knowing more about the vibration you report it's hard to diagnose a cause, but we note that other Triton owners complain about a vibration on takeoff, which I suspect could be what you experienced. If it is I understand the problem has been referred to Mitsubishi in Japan for a fix, and that it could be a result of the changes made to the rear suspension on that model. We can't say it will get worse with age or when towing, but if you are concerned about it then you perhaps you shouldn't buy the car." + }, + { + "question": "Mistubishi Triton: Price guide", + "answer": "You don't say if it's two-door cab-chassis, dual-cab ute, diesel, V6, GLX etc. so it will be a rough guide only. $7500 to $10,000 is about the best we could give you." + }, + { + "question": "Holden Commodore 2015: HVAC problems", + "answer": "There have been problems with the HVAC system in the VF, and it's not just a noisy minority. Holden issued a service bulletin (13-SU-02) in 2103 for a software update for the VAC control module, but the jury is out on whether it really did fix the problem." + }, + { + "question": "Identifying an Engine light in 2003 Cherokee?", + "answer": "If the warning light is in the shape of an engine it's telling you something is amiss within the engine management system and you should take it to a mechanic to find out the reason it's coming on. It's probably a faulty engine sensor, or something similar in the engine management system." + }, + { + "question": "Toyota RAV4 2015: Problem with the headlights", + "answer": "I'm guessing you are talking about the sharp cut-off in the headlight beams. Talk to your Toyota dealer about having them adjusted to raise the cut-off." + }, + { + "question": "Known problems with 2013 Territory TX?", + "answer": "The TZ Territory is generally robust and reliable, a car that gives little trouble and most owners say they would happily have another one. The problems that arise with them are minor and shouldn't put you off." + }, + { + "question": "Toyota Aurion: Safety technology in the future?", + "answer": "Toyota hasn't announced its future plans for the Aurion once local production ceases, but we expect the Aurion badge will be retired. The new imported Camry will be fitted with state-of-the-art safety technology." + }, + { + "question": "Will there be a new Prado soon?", + "answer": "There is a new Prado due in 2017, although we're not sure of the exact timing. We understand there will be some styling changes, but no major changes to the specifications that should affect your decision." + }, + { + "question": "Ford Mondeo 2009: Fuel pump failure", + "answer": "If you can hear the pump start running when you hit the tank then it could be an earthing or a connection problem, but it could also be a blockage. It's a good idea to refill your tank before the fuel level drops close to empty when there is a much higher chance of the pump picking up rubbish on the bottom of the tank." + }, + { + "question": "Mazda 3 2004: Fuel pump failure", + "answer": "Fuel pumps are a relatively common failure across many makes and models, but two in a year does seem too much. They shouldn't leak when they fail as they're in the fuel tank. Regularly running low on fuel can cause the pump to overheat and fail, it can also stir up any sediment that's on the bottom of the tank and could cause a blockage. You can try approaching Mazda, but I doubt you will have any success, as your car is 12 years old." + }, + { + "question": "Holden Barina 2000: What is the best petrol?", + "answer": "Regular 91-octane unleaded is the specified fuel for your car, but you could also run it on E10 ethanol or Premium unleaded as well." + }, + { + "question": "Holden Astra 2007: Servicing problems", + "answer": "You appear to have been given the run-around. Take the car back to the dealer and ask for a meeting with the service manager. Ask him for an explanation of what has happened and why, and then try to get a commitment to fix it, at their expense. You could also complain to the Motor Trade Association of WA about the work that has been done, they might be able to help you. You could also seek the advice of the WA Consumer Affairs Department, and as a last resort seek legal advice." + }, + { + "question": "2010 Subaru Outback component failures", + "answer": "It's not unusual for diesel fuel-injectors to become noisy when they wear, I'm sure Subaru would have come across that before, and it's the same with all brands. The gearbox jumping out of fifth is also a fairly common complaint, one I'm sure Subaru has encountered before.The steering failures are of concern, and should be of concern to Subaru, given that the steering is a safety item. That the parts are not stored here is nothing new, many carmakers rely on stores held in Asia for their parts, and bring them in as needed. That said, they should be available overnight given that we have jet planes these days and they no longer have to go by steam ship. You should not have to wait six-eight weeks for them to arrive. What that suggests is that Subaru does not care about owners of older models like yours.Unfortunately you don't have any rights as such with the company, it's really down to your negotiating skills to convince them that they should come to the party and help with the cost of repairs. But with your car having done more than 200,000km I don't believe you would get anywhere on that front.I would suggest you try an independent Subaru mechanic to repair it, and use second-hand parts, but more than that I would think about selling it." + }, + { + "question": "Replacement options for a 2005 Pathfinder?", + "answer": "You haven't given us the weight of the caravan you want to tow, which goes a long way to determining the best car for you. We'll err on the side of caution and go for cars with a towing capacity of at least 2500 kg that fall within your budget. It's always best to go for the latest model you can afford, which means around 2103 in your case. I'm guessing you're over the Pathfinder given your experience with the holed piston in your current car, but the Nissan is an option for you. So too are the Jeep Grand Cherokee and the Mitsubishi Pajero, although the Pajero's rear suspension is prone to sagging when heavily loaded and I would rule that out on that basis. If you can stretch your budget a little you could consider the Landrover Discovery 4, which does everything you want well, but is the most expensive of this bunch. For me the pick of the bunch for me is the Toyota Prado, for performance, economy, and reliability. The only issue for you could be that the Prado's towing rating is 2500 kg, the lowest of the cars we mention here." + }, + { + "question": "Steering wheel vibration in Ford Territory", + "answer": "There no difference between the models that I can think of that would cause the later ones to vibrate as you describe. I would check the idle speed in Drive to make sure it's not too low." + }, + { + "question": "Are diesels cam belt or chain driven?", + "answer": "They could have either, but most engines today have chains following the spate of problems that occurred when most carmakers switched to belts to drive the camshafts in their engines. They went away from chains for a period because chains were more expensive than belts, and they were noisy, but belts deteriorated with time and when contaminated with oil and could fail if not replaced at regular intervals by owners who weren't aware of the need or chose to ignore it." + }, + { + "question": "Problem with Volvo automatic transmission", + "answer": "The problem you describe is a relatively common one with the Aisan auto Volvo uses. Volvo's fix is to reflash the TCM to alter the shift points, which seems to be what your dealer has done. Hopefully you won't have any more problems with it, but keep an eye on it." + }, + { + "question": "Recommendations for a family SUV?", + "answer": "Your need for low maintenance rules out the Europeans, Jeeps are popular but aren't as reliable as I think they should be, leaving you with the Japanese and Korean brands. The cars I would suggest you look at are the Kia Sportage, Mazda CX-5, Subaru Forester and Honda CR-V." + }, + { + "question": "Mitsubishi Pajero Sport 2016: Can Windows Phones be used?", + "answer": "A Mitsubishi spokesman told us \"the Pajero Sport has an audio system called Smartphone Link Display Audio (SDA) for both Android Auto (TM*1) and Apple CarPlay (TM*2). SDA allows users of either Android smartphones or iPhones to connect to the seven-inch built-in touch screen using a USB cable.\" From that the answer to your question would seem to be 'no'." + }, + { + "question": "How to reduce fuel consumption in an X3 20i", + "answer": "Your fuel consumption is way off the claimed consumption figures released by BMW. The company claims the X3 20i should get on average 7.3L/100km, 6.2L/100km on the highway, and 9.2L/100km in city driving. You have to allow for some variation on those numbers due to individual driving conditions, but to be so far out suggests there is something wrong with your car. I wouldn't expect it to reduce enough to get even close to those numbers simply by driving it. Have it checked by your BMW dealer." + }, + { + "question": "Prado, Everest or Discovery Sport - which is best?", + "answer": "The Everest has a longer list of safety features, a higher towing capacity, is more family-friendly, and drives nicer; the Prado is more refined, but feels dated, the Discovery Sport is a true off-roader with car-like road manners. The Discovery for mine. Another to try is the Toyota Fortuner." + }, + { + "question": "Sale prices for a 2011 Micra", + "answer": "The private price guide is $6000-$7500; the trade-in range is $4000-$5500; the dealer would offer around $4000. Yours, having such low kilometres, would be worth the top end of those price ranges." + }, + { + "question": "Mitsubishi Challenger 2014: Could it fit Pajero seats?", + "answer": "It's possible they could be, but it's not possible to say with any certainty. Take some measurements of the Pajero seat and compare them with those in the Challenger. You could also ask a mechanic or a wrecker who specializes in Mitsubishis." + }, + { + "question": "Best 7-seat SUV with second and third row child seats?", + "answer": "They all have child seat anchorages in the second row, but you're right that the Everest has anchorages in the second and third rows. The Everest would be the one to go for; it's got the most up-to-date cabin and would be best suited to your needs." + }, + { + "question": "Holden Commodore 2013: Scratched", + "answer": "If you believe they have appeared while the car was garaged you have to look at the possibility of something, or someone, rubbing against the car. It could be while they're moving past it, perhaps carrying something that's rubbed up against the paint. If you cover the car while it's garaged it could be the cover rubbing on the paint, perhaps due to wind blowing through the garage." + }, + { + "question": "How does the Peugeot 308 compare to the Mazda 3?", + "answer": "They're quite different vehicles, the Peugeot is a roomy, comfortable, safe and pleasant wagon, and boasts 4.0 L/100km economy. The Mazda SP25 is a sedan or hatch, and a sportier drive with a firmer ride, and the 2.5-litre petrol engine offers an average of 6.0L/100km. If you're trying to choose which one to buy it comes down to what you want from your car, comfort and economy, or a sporty drive. Another thing to consider is maintenance costs and the Mazda scores there." + }, + { + "question": "C220 CDI door handle breakage", + "answer": "I suggest that you take it to an independent Mercedes mechanic and get a quote from them. It is almost certain to be lower. You could also investigate importing the parts from an overseas source, such as a Mercedes dealer in the USA, and have them fitted here." + }, + { + "question": "Murano CVT failure", + "answer": "CVT failures are quite common in the Murano, so you're not on your own in that respect.You should contact Nissan directly in writing setting out your reasons you think the company should help pay the costs of repairs on your car.CVT failures in the Murano are quite common and Nissan should be doing more to support owners here who have put their faith in the company only to be let down. You are correct in saying that a component such as a transmission should not fail to the extent it needs replacing at such low kilometres.If Nissan rejects your claim go to the consumer affairs people, or you could try taking them to VCAT." + }, + { + "question": "The transmission in my Berlina has collapsed", + "answer": "Yes, it can be rebuilt or replaced and an automatic transmission specialist would be able to do that for you. Cost for the job would be around $2000 to rebuild or replace the transmission on a changeover basis." + }, + { + "question": "What can I do if my car is a lemon?", + "answer": "For starters there is no such thing as a 'lemon law' in Australia; our legislators have chosen to leave us without protection when it comes to cars. You really have no comeback on the dealer, except to appeal to their common decency and help you out. You don't say what went wrong with the car, but the Carnival was prone to head gasket problems in the early days, so I'm guessing that could be the problem." + }, + { + "question": "Holden Colorado 2013: Any known issues with the LTZ?", + "answer": "You're getting into the Colorado at about the right time, when they've done around 100,000 km. If you're going manual check the clutch, that's a bit of a weak point, but other than that go for the best car you can find. One thing to focus on is wear and tear from use as a work vehicle. Look at damage in the bed, dents and scrapes on the body from being worked hard on the job site. Overall they're a pretty good thing." + }, + { + "question": "Best trade in for a Territory TX?", + "answer": "I am reluctant to recommend any European car, particularly those from VW, because of the problems that have soured the ownership experience for so many people. Rather than those you name I would be looking at the Toyota RAV4, Honda CR-V or Suzuki Vitara." + }, + { + "question": "Prado diesel engine problems", + "answer": "One possibility that has affected the Toyota diesel in the past is fuel leaking past the fuel-injector seals and contaminating the oil causing a build-up of sludge that eventually blocks the oil pick-up and starves the engine of oil. It's a long shot, but a possible explanation." + }, + { + "question": "Should I wait for the updated Optima?", + "answer": "From what we understand the MY17 update will have an upgraded interior, better LED headlights, and possibly an engine noise generator. Not much change it seems." + }, + { + "question": "Best diesel ute for towing a horse float?", + "answer": "The Amarok is rated to tow 3000 kg, which would make it marginal for your needs given that you want to tow around three tonnes. The Ranger and BT-50 are rated at 3500 kg, which would make them more suitable for you. The Ranger and the BT-50 are the same vehicle, it's only the features that separate them. For me, of those you list the Mazda is the best value-for-money." + }, + { + "question": "Holden Trax 2016: Should I buy it?", + "answer": "Check out the reports and comparos on our website where our road testers have consistently praised it in its class. I can only back up what has been reported, that it has decent fuel consumption, 5-star safety, and is well tuned to our roads." + }, + { + "question": "Audi A1 or VW Golf?", + "answer": "Audi was caught up in the same DSG automatic transmission problems that afflicted VW, but you would hope that those problems have been sorted out on the later models such as the 2015 car you're looking to buy. Apart from that doubt the A1 is generally a sound car. As for servicing costs the A1 is about the same as the VW." + }, + { + "question": "Best car for a sales rep?", + "answer": "I would question the Renault if you're doing lots of kays in then country. I'm sure it would be reliable, but having it serviced when you need to could be an issue if you're away from a main city. The Kia is a good choice, so too are the Mazdas. You could add the Honda Accord, Subaru Liberty and Suzuki Kizashi to your list." + }, + { + "question": "Audi RS Q3 or BMW 135i, which is more fun?", + "answer": "That's a rather subjective question that's almost impossible to answer. It also depends on what you call fun. Both would be fun to drive, but if I were to make the choice purely on the driving experience I would choose the BMW." + }, + { + "question": "Nissan X-Trail 2007: Overheating issues", + "answer": "The fan only comes on when the temperature reaches a certain point under normal running, but always runs when the AC is turned on. It could be the thermostat sticking, but I would be getting a mechanic to pressure test the system first." + }, + { + "question": "Best replacement for a Liberty Wagon?", + "answer": "With 2000 kg towing capacity the Discovery Sport has the towing capacity you want, it's more than the CX-5, and it's not limited to 80 km/h like the Subaru is. That's a big plus. The only criticisms we've heard about are some niggling interior fit and finish issues, and one or two electrical gremlins. The Land Rover also has more ground clearance than the CX-5 and a traction control system better set up for actual off-road work." + }, + { + "question": "Nissan Navara D22 2013: Differential failure", + "answer": "We don't have any specific information that might be of use to you, but I would suggest you seek the advice of a differential service. I'm sure they would be able to tell you of any other failures they have seen, and probably give you an opinion on the failure of yours." + }, + { + "question": "Why is my speedo set so high?", + "answer": "It's silly when the car won't even get close to those ultra-high speeds, but I would guess it comes down to giving the illusion that it could. Like you I would rather have a speedo that is more relevant to the car I'm driving." + }, + { + "question": "Which Passat is better, diesel or petrol?", + "answer": "Both are fine choices. I believe it comes down to the use you plan for it. A diesel works at its best when it's constantly running and fully warmed-up, preferably at a constant speed. The petrol engine is better in transient traffic conditions where the car is always accelerating or slowing. If you live in the city I would go for the petrol engine, if you live out of town then the diesel is probably better." + }, + { + "question": "Volkswagen Tiguan 2017: Does it come with an alarm?", + "answer": "I don't believe it does." + }, + { + "question": "Known problems with Ford Ecosport?", + "answer": "I'm not surprised Ford wouldn't reassure you that the transmission in your car won't give you any trouble in the future. Realistically, they can't do that, at best they could only hope it won't give you any trouble. No one can predict what might happen, and unfortunately the reputation of the cars fitted with the terrible Powershift transmission has taken a hit with buyers." + }, + { + "question": "Should I upgrade my Ranger to the PXII?", + "answer": "Opinion is divided on the PXII Ranger. Some owners think it's the greatest, others say it is a nightmare. Most complain about the paint, which is thin and scratches easily, others complain of rough changes in the auto, others also say theirs stops for no reason, and there have been the odd report of torque converter failures." + }, + { + "question": "X3 Engine failure", + "answer": "You need to get to the bottom of what caused the failure in your engine. It is all very well to assume it was caused by the timing chain wearing and stretching, but until you actually establish that as the cause you won't get anywhere with the carmaker. Have an experienced engineer inspect the damage and if they believe it is caused by the timing chain failure you have something you can take to BMW to argue your case for compensation. You also then have the option of going to consumer affairs to get their help." + }, + { + "question": "2016 Accent SR losing power to radio and clock", + "answer": "Your car is still in warranty, so you should be talking to your dealer about the problem and what is causing it. If they cannot give you a satisfactory explanation talk to Hyundai's customer service people (1800 186 306). You could also talk to an auto electrician about the problem." + }, + { + "question": "Holden Astra 2007: Any known problems?", + "answer": "There are no fundamental problems to be concerned about, but it is getting on in age and things do tend to go wrong as the kilometres climb and the years pass. Check that it has been serviced as per Holden's recommendation, that the timing belt has been changed, and that the automatic transmission is working as it should." + }, + { + "question": "Hyundai i30 2009: Why do my headlights need regular replacements?", + "answer": "It's a common problem. One owner solved it by fitting a H7 HID kit. Most auto retailers should be able to help you out." + }, + { + "question": "Best way to sell a 2009 Passat diesel wagon?", + "answer": "The VW brand has been tarnished somewhat with the automatic gearbox and the diesel emission issues, and that could be turning people off. It does sound like a decent car, however, one that would be worth looking at. It might be a case of setting a price that no one can ignore. The guiding price range is $11,000 to $13,000, so perhaps consider dropping it below that." + }, + { + "question": "Best way to sell a car I won?", + "answer": "You can certainly try and sell it back to the dealer; it would be up to the dealer to agree to a deal. I expect you would be offered $12,000-$14,000." + }, + { + "question": "Which Koleos Intens seats are heated?", + "answer": "It has heated front seats only." + }, + { + "question": "Nissan Pulsar 2013: Transmission failure", + "answer": "You would like to think that it shouldn't happen, but the reality is that sometimes it does. As it's out of warranty it's up to you to try and negotiate a deal with Nissan to cover at least part of the cost of the repairs. Do that by going directly to Nissan's customer service (1800 035 035) and requesting them to help out. If that fails you could seek help from the Victorian Government's consumer affairs department." + }, + { + "question": "Toyota Kluger 2009: Can I connect my phone to my car stereo without an AUX or USB?", + "answer": "Go to a specialist radio retailer who should be able to help you out with that information." + }, + { + "question": "Tip for repairing diesel injectors", + "answer": "Seeking the help of a diesel engine mechanic is a good idea, they often have greater expertise on diesel engines than mainstream dealers and can make repairs at a lower cost to you." + }, + { + "question": "How long does it take to finance and register a car?", + "answer": "You should be able to get finance in a day or two, allow another couple of days to prepare the car and get it registered, so you should be able to do it all in a week." + }, + { + "question": "Fortuner speedometer hard to read in daytime", + "answer": "You could perhaps shield the speedo to reduce the glare and then use the headlights, which would bring on the lighting on the speedo." + }, + { + "question": "Suitability of an A5 Sportback as a used buy?", + "answer": "In my view buying a used European car is risky, they're expensive to service and repair, and more things tend to go wrong with them as the kilometres climb. You're more likely to hit snags with them than you are with less exotic cars from other parts of the world. With Audis you should try to ascertain if they are using oil, and you should thoroughly check the operation of the automatic transmission. Once you have chosen a car I would urge you to have it checked by a mechanic experienced in Audis or VWs." + }, + { + "question": "BT-50 EGR cooler location", + "answer": "Just above the exhaust manifold." + }, + { + "question": "Best SUVs for freeway driving and occasional towing?", + "answer": "There are lots of SUVs to choose from, it's a very crowded market, which works in the favour of the buyer. The Territory of the vintage you are considering is a decent car, the diesel is economical and it would tow up to 2700 kg. Also consider the Toyota RAV4, Nissan X-Trail, Honda CR-V." + }, + { + "question": "Why is my A5 using so much oil and what can I do about it?", + "answer": "I don't think there's much that can be done, apart from paying up and having the test done. The car is a 2009 model and I doubt that you would get any joy out of Audi regarding the cost of the test. VWs and Audis are renowned for using some oil, and that's one of the risks of buying a used one. What you need to know is how much oil it is using, and if that is a problem." + }, + { + "question": "Mazda BT-50: Does it have transmission problems?", + "answer": "There have been reports of problems with the BT-50 auto, rough shifting etc., which could be enough to put you off buying one." + }, + { + "question": "Differences between Cruze transmissions", + "answer": "I reckon you could fit it, but I would recommend you seek the advice of an automatic transmission mechanic who should be able to tell you about any pitfalls of such a transplant." + }, + { + "question": "Nissan Navara 2006: What is the heat button for?", + "answer": "It's an aid to help starting in very cold conditions. You shouldn't normally need to use it." + }, + { + "question": "Where can I find information on a Kluger update?", + "answer": "Toyota is keeping the information on specs and prices close to its chest until the launch, which is expected in the first half of 2017." + }, + { + "question": "Solutions for Subaru Liberty road noise?", + "answer": "Try a sound system specialist; they are doing that sort of thing all the time. Another possibility is Mordialloc Auto Parts, they specialize in Subarus." + }, + { + "question": "Ford Focus transmission shuddering", + "answer": "Ford's offer is pathetic. The trade-in value for your 2014 Focus is $12,000-$14,000, not the pitiful $5000 you have been offered. That shows how much Ford values the cars they produced. Start by going to Consumer Affairs and enlisting their help to negotiate a better deal, also consider joining the class action against Ford being run on this issue." + }, + { + "question": "Should I buy a current model Camry or wait for an update?", + "answer": "The Camry is on run-out at the moment, which suggests there's an update coming soon. Next month would be on the cards. I wouldn't expect any big changes with it, after all Toyota is about to end local production in 2017. Waiting for the update depends on your needs, you might prefer the newer model, which will have a better resale when you sell than the current car, but Toyota has some deals on the outgoing model and it might be advantageous to snap one up now." + }, + { + "question": "How much is my good condition 90s Magna worth?", + "answer": "It's very hard to put a value on old cars like your father's. An average Magna of that age is usually worn out and worth next to nothing, but your father's being a low-mileage example in good condition might make $2500." + }, + { + "question": "Is the Genesis able to be fitted with a tow bar?", + "answer": "We were told that the Genesis hasn't been rated for towing and Hyundai hasn't released any towing accessories for it. Attempting to tow with it could void your warranty and your insurance, so it would not be advisable to attempt to fit a towbar." + }, + { + "question": "Mitsubishi Outlander 2016: When will the range be updated?", + "answer": "We couldn't get any definitive info on the release date, and no one was giving away any details of pricing. All we were told is to expect an announcement soon. But with the special deals on the current LS running out on September 30, I would guess the new model is due shortly after that date." + }, + { + "question": "A good replacement for my Magna around $10k?", + "answer": "I agree with your view of going Japanese for reliability. The Lancer would be one I would recommend, along with the Mazda3 and the Toyota Corolla. They're comfortable, fuel-efficient, safe, and have decent performance." + }, + { + "question": "Toyota HiLux 2007: Rattling Engine", + "answer": "It doesn't matter what brand of fuel you use, the problem in the fuel-injectors. It's a problem with today's common-rail diesel engines and the injectors used in them. The only solution is to replace them. Phone Toyota's customer assistance people (Ph: 1800 869 682) if you want to pursue the problem." + }, + { + "question": "Can I put an Amarok wheel on a Q5?", + "answer": "I understand what you're trying to do, and the Amarok wheel might well fit, but I wouldn't recommend it. The Amarok wheels are 16 x 6.5-inch, the Q5's are 17 x 8-inch. Go to an Audi dealer, or a specialist mechanic and try to find a more suitable steel wheel." + }, + { + "question": "Mitsubishi Outlander 2016: Possible electric issues?", + "answer": "That all sounds like dealer speak for \"I haven't got a clue what's wrong.\" There shouldn't be an undue delay in starting, the engine should crank immediately the key is turned of the starter pressed, and the engine should start within a couple of seconds. If it doesn't there is something wrong. The power steering shouldn't drop out, if it does as you say there is again something wrong. Take it back to your dealer and ask then to investigate the problems and fix them." + }, + { + "question": "Ford Mondeo 2009: Is there a problem with my radiator?", + "answer": "It is not unusual for the engine fan to run for a short time after the engine is turned off, although it's more common on engines with turbochargers, and it's done to cool the turbocharger before it's shut down. I don't believe there's anything untoward happening with your car." + }, + { + "question": "Mitsubishi Triton 2015: Shuddering", + "answer": "It would seem that there is an electronic issue with your car; the challenge for the dealer is to find the cause so it can be fixed. The car is still in warranty so you should be pressing the dealer and Mitsubishi to fix it, and fast. Go back to the dealer and find out when the Mitsubishi rep will be checking your car. If you get no satisfaction from the dealer, go directly to Mitsubishi's customer assistance people (Ph: 1300 13 12 11) and explain your problem to them." + }, + { + "question": "How much can I expect for my 2001 CLK?", + "answer": "The guiding price range is $7500 to $9500. With such low mileage I would expect yours to fall at the higher end of that range." + }, + { + "question": "Can you help me choose between BMW and Volvo?", + "answer": "Both are 5-star rated by ANCAP, both have similar levels of tech features, but the Volvo S60 diesel is marginally better on fuel. As for look, that's in the eye of the beholder." + }, + { + "question": "Can you recommend an SUV for my family?", + "answer": "Both are well suited to everyday use around town. They're comfortable, fuel-efficient and safe. The Dualis is a little cheaper than the Sportage, but I would definitely go for the Sportage. I would expect them to have a similar resale value when it comes time to sell, but the reputation of the Sportage for quality and reliability would make it easier to move on." + }, + { + "question": "Holden Cruze: Is the battery to blame?", + "answer": "The Cruze transmission is a major problem and what you have experienced is common. The transmission needs to be replaced. Don't accept what the dealer is saying; have them approach Holden about getting a new transmission." + }, + { + "question": "Toyota LandCruiser: does it need to be worn in before towing?", + "answer": "You could jump in and drive away, but I would recommend you take the time to run it in before putting it to work, particularly if you're planning on going on a long caravanning trip. Run it to the first service before doing any heavy towing with it." + }, + { + "question": "Ford Focus: Will Ford buy-back my lemon?", + "answer": "I doubt that Ford would buy the car back from you outright, they would be more likely to offer you a trade-in deal on a new car. As a guide I would expect you would get $11,000 to $12,000 as a trade-in on your car. Talk to Ford and find out what they are offering; you can then consider your options. If you feel it's not enough you could go to the consumer affairs people, or join the class action that's being run on this problem." + }, + { + "question": "Which state is cheapest for transferring rego?", + "answer": "Based on the cost of transferring the ownership of a used car the cheapest state is WA. NSW is next, and Victoria has the highest fees." + }, + { + "question": "Is it normal for new cars to have out of date GPS maps?", + "answer": "Unfortunately the car industry moves at a snail's pace compared to the electronics industry. By the time a carmaker installs the GPS on the production line, ships the car half way round the world, and then parks it while it waits for a buyer to come along, the GPS manufacturers have updated their maps, maybe even more than once. Inevitably the maps in the units sold by carmakers will always be out of date. The solution would be for the dealer to install the maps at pre-delivery. That way they'd be as up-to-date as possible when you buy the car." + }, + { + "question": "How does Suzuki Vitara compare to rivals?", + "answer": "The new Suzuki is pretty good, apart from the constantly variable transmission, and gets The Tick. But you should also test drive the Mazda CX-3, which tops the class, or the Honda HR-V if you need more space in the back." + }, + { + "question": "Best options for a fun convertible?", + "answer": "The easiest question on record. Get an MX-5 and you'll have all the sunshine and fun you want. The only problem will be choosing between the 1.6 and 2.0-litre engines. Most prefer the \"big-bore\" engine but I like the engagement you get with the smaller one." + }, + { + "question": "Best car for me and my grandchildren", + "answer": "The GLA is my favourite in the Mercedes-Benz baby-car line-up and it gets The Tick. But you should also test drive the new Infiniti Q30 and QX30, which share the mechanical package of the A-Class family but with a little more comfort." + }, + { + "question": "Mazda CX-5: Is there a release date for a new model?", + "answer": "There is nothing official from Mazda Australia but the CX-5 is now more than four years old and that points to a new replacement in the second half of next year. If you're buying now, ensure you also test drive the new Kia Sportage — I give it The Tick and rate it ahead of the CX-5." + }, + { + "question": "Mercedes-Benz head-up-display delivery issues", + "answer": "Mercedes-Benz spokesman Jerry Stamoulis replies: \"Due to the earthquake some months ago in Japan our supplier wasn't able to produce enough head-up displays. Vehicles were either delayed or are now arriving without the head-up display.\"" + }, + { + "question": "Hyundai i30: Radio not covered by warranty", + "answer": "I was shocked to hear this and then have it confirmed by Hyundai Australia. CarsGuide believes the five-year warranty should cover the radio, since there is none of the \"wear and tear\" that affects tyres and brakes, even if it is detailed in the Hyundai Service Passport together with two years/40,000km for the battery. So, instead of The Tick, Hyundai gets The Kick from Roadside Assist." + }, + { + "question": "Recommendations for a new station wagon", + "answer": "You are choosing from a good line-up as all three of your contenders get The Tick from me. My personal ranking puts the Passat ahead of the Outback but there is no reason not to go ahead with the Subaru." + }, + { + "question": "Is the key fob on my Kia Rio covered by warranty?", + "answer": "I would think the key should be covered by the warranty, given that it failed. It’s not like it wore out through use, when I wouldn’t expect it to be covered. Contact Kia directly on 1800 600 010 and see if you can negotiate a deal for a free replacement." + }, + { + "question": "My Cherokee is a lemon and Chrysler have offered me a deal, what should I expect?", + "answer": "They will most likely offer you the current trade-in value, which is $27,000 to $30,000, although you might get more for yours given that it has done so few kilometres. The only thing you can do in the circumstances is to negotiate hard and try and get as much as you can for the car. Unfortunately the company has the upper hand, because it can simply refuse to deal." + }, + { + "question": "Nissan Dualis 2012: Are these gearbox issues normal?", + "answer": "I’m not surprised at the clutch requiring replacement in that time, but I am surprised at the gearbox problem. I would contact Nissan directly and ask for some assistance with the cost of repairs." + }, + { + "question": "My Ford Focus is a lemon and Ford will not help, what can I do?", + "answer": "I feel your pain, but you really are stuck with your car, particularly now that you have joined the class action against Ford. You can try and negotiate a trade-in deal on your car, but it’s unlikely that Ford will be willing to deal with you given that you are, in effect, suing them. You are correct in your criticism of the consumer laws in this country, but that doesn't help you in the short term when you need to get out of your car at minimum cost to you. The best course of action is to stick with the class action and see it through." + }, + { + "question": "I suspect my Holden Colorado is a lemon, what can I do?", + "answer": "The best way to get a resolution to your woes is to deal, at first with the dealer. If that doesn’t resolve your issues go directly to Holden’s customer service (1800 033 349) and seek a resolution. After that your next port of call should be consumer affairs in Queensland." + }, + { + "question": "Is temperature the reason my Mitsubishi won't start?", + "answer": "The cold cranking power required to start an engine first thing in the morning when it’s cold is much higher than when it is a little warmer, as it is later in the day. Make sure your battery has sufficient cold cranking power to do the job. If the battery is too small, even if it’s new, it might not have the power needed to crank a V6. If it does have sufficient power then look to the starter. If the starter is not throwing in it could be worn." + }, + { + "question": "Should my Kia Carnival be pulling to the left?", + "answer": "You’re correct; it is nothing to do with Australian safety standards. Take it back and ask them to wheel align it." + }, + { + "question": "Common Focus transmission problem?", + "answer": "You are spot on, there are others with the same problem, and the cars should be recalled and fixed. Instead of talking to the dealer, you would be better off talking directly to Ford through its customer service (13 3673). You could also contact Bannister Law about their class action lawsuit." + }, + { + "question": "Holden Captiva 2007: Converting to LPG", + "answer": "You don’t say why you want to convert your Captiva to LPG and I think it’s important to establish that before you rush into something you might regret. I wouldn’t do it; I don't believe the systems have been developed to the point of acceptable reliability. If you are really intent on doing it I would suggest you talk to the people at Diesel Gas Connection." + }, + { + "question": "Are autos or manuals best for being flat towed?", + "answer": "I've done some checking and no one recommends flat towing with an automatic. You really need to totally disconnect the drive system, which means a manual. Many people choose a Suzuki Vitara as it is light and relatively cheap secondhand and also has maximum flexibility when you get to your destination." + }, + { + "question": "Why are NSW green slips more expensive than Queensland?", + "answer": "Green slips are a type of insurance and, as such, the cost will always vary depending on the risk conditions. NSW must be a riskier place for third-party claims which will be reflected in the annual premium.CarsGuide does not operate under an Australian financial services licence and relies on the exemption available under section 911A(2)(eb) of the Corporations Act 2001 (Cth) in respect of any advice given. Any advice on this site is general in nature and does not take into consideration your objectives, financial situation or needs. Before making a decision please consider these and the relevant Product Disclosure Statement." + }, + { + "question": "i20 condensation in glovebox", + "answer": "Great advice and not something I knew." + }, + { + "question": "Best prestige SUV coupe?", + "answer": "From the research, my pick is definitely the Benz. It's a development of the classy GLC wagon but with improvements including better suspension. The Benz costs a little more but there is stock in showrooms now so you should jump quickly if you want one." + }, + { + "question": "Software update for Tucson", + "answer": "That's good to hear. I know there were plenty of waves at Hyundai HQ after we highlighted the poor performance of the \"Blu-toot\" in many of the group's cars." + }, + { + "question": "My VW Multivan is a lemon, is there a legal resource I can call for assistance?", + "answer": "You can start by having the dealer explain what they are doing to try and fix your car. If they cannot provide a satisfactory story on their plan to sort the problem out, ask them to call in experts form VW head office to assist them. If that doesn't work out get the advice of the consumer affairs department in Perth. Talk to a lawyer if things don't appear to be improving." + }, + { + "question": "Is the grinding in my VW CC a software fault?", + "answer": "Clearly what it's doing is not normal, but the dealer seems to know what is causing it, and is suggesting a software update will do the trick. I would go ahead and have it done." + }, + { + "question": "Hyundai ix35 2015: Can I fit alternative headlights?", + "answer": "As I understand it it's not a straight fit. The headlights on your car can be adjusted so have your dealer do it at the next service and see if that improves it for you." + }, + { + "question": "Mitsubishi Lancer 2009: Multiple safety recalls but I was told I'd have to wait, is this normal?", + "answer": "I agree, they've issued the recalls and as far as I can see it is Mitsubishi's responsibility to see they are actioned. Their attitude would suggest they aren't terribly interested in safety. Go back to Mitsubishi and suggest to them they need to take more interest in what is a safety issue serious enough for them to issue a recall. If that gets you nowhere write to the company's headquarters in Adelaide and address the letter to the CEO, Mutsuhiro Oshikiri." + }, + { + "question": "Toyota won't fix what I think is a common fault covered by warranty on my Prado. What should I do?", + "answer": "This is typical of a problem with the Prado blowing engines at high mileage. It was due to carbon buildup on the oil pickup in the sump, the carbon resulting from a leaking fuel-injector seal that allowed fuel into the oil and contaminate it. The dealer's report would suggest that this is not the case, as they appear to have checked the fuel and oil systems for contamination and carbon buildup. You could have an independent mechanic check the engine for you to see if they could find a cause that contradicts the dealer's findings." + }, + { + "question": "Can you recommend a reliable station wagon?", + "answer": "I would not be considering any European cars of that age if you want reliability with no expensive surprises along the way. As a rule European cars become more and more unreliable as the years pass and the kilometres climb, and they are expensive to repair. Your best bet is to go for an Asian brand, Toyota, Honda, Mazda, Kia." + }, + { + "question": "Holden Commodore 2001: Engine stutter", + "answer": "No, we haven't had this reported to us before, and being so random it's unlikely to be a common problem for Commodore owners. It sounds like a computer glitch, perhaps a faulty signal from a sender, or a poor connection. Unfortunately, until it happens regularly your mechanic will have trouble finding the cause." + }, + { + "question": "Is Subaru obliged to fix this oil issue?", + "answer": "The fact is we don't have the same clout as Americans do, that's because our consumer laws are weak. Your best course of action in the short term is to talk to your dealer about the problem, and have them do an oil consumption test to establish the actual oil usage. If the test proves your assertion that it's using too much oil you will then have good grounds on which to ask Subaru to do something about it." + }, + { + "question": "i20 aircon dripping", + "answer": "Condensation is normal but not dripping into the cabin. It's quite possible there is a blockage somewhere, which can happen if leaves and debris lodge in the plumbing. It's under warranty so get the dealership to investigate and fix it properly." + }, + { + "question": "Replacing a GLC 250 headlight", + "answer": "The dealership has now sharpened the quote but most companies now only sell headlamps as complete units. Yours is among the highest of the hi-tech, including a set-up to turn the lights for corners, so it's costly." + }, + { + "question": "How accurate are claimed fuel economy figures?", + "answer": "The test figures are done in a laboratory, with the car on a rolling road, like a dynamometer. Real-world test numbers are coming but there is no international standard yet for testing. Our road tests cars are driven as realistically as possible, which often even means bicycles and scooters in the back and three youngsters on the back seat." + }, + { + "question": "Press car license plate rotation", + "answer": "There is nothing sinister or underhand here. Car companies rotate their plates on to their newest models to make life a little easier for their fleet administrators." + }, + { + "question": "Kia Sportage 2010: Problem finding spare parts", + "answer": "It's not just the dealer and it's not just Kia. Most companies keep only fast-moving parts in stock and have to order anything else, which means sea freight delays." + }, + { + "question": "Concern about car advertising", + "answer": "The real flood of imports is coming from Thailand and Korea, not Europe. On the subject of foreign TV commercials, it was deregulation from the 1980s — of advertising, not the motor industry — that allowed companies to spend their money on airtime and not local production. It's not restricted to cars, as you can see from shampoo and perfume spots, and it's not just Euro companies as Holden has also been using overseas material for some of its imports." + }, + { + "question": "What's a good car to replace a Holden Cruze?", + "answer": "Thanks for the tip, it's a good one." + }, + { + "question": "Potential problems with a 2008 Transit", + "answer": "Ford claimed the 2.2-litre turbo-diesel would do 8.1 L/100 km on average, their claim for the 2.4-litre engine was 9.4 L/100 km. Be cautious when buying a used commercial vehicle, particularly one that is as old as the one you are looking at. They generally do lots of kilometres, and an eight-year-old one could have done 500,000 km or more. The Transit is known to have problems with turbos, and the timing belt tensioner is a known weakness. If the tensioner fails, it could lead to the chain breaking, and major internal carnage can then happen. If you're serious about the van have it checked by a mechanic who knows them." + }, + { + "question": "Should dash cam have shown evidence of service?", + "answer": "They wouldn't have worked on it in the car park, I'm sure of that. I would take it up with the dealer and have them explain why you car hasn't apparently been driven after being parked in the lot." + }, + { + "question": "Volkswagen Amarok 2011: Differential, fan belt and tensioner problems", + "answer": "The deal VW has offered you on the diff rebuild is the industry standard deal on a car that is a few years old and has done a few kays, such as yours. It's frustrating for you, but cars do wear out and do break down. Regarding the belt and tensioner, they are normally considered consumable parts and not covered by the warranty. If you could prove that it was design or production fault that caused the problem you could make a claim against the company." + }, + { + "question": "Replacing an i30 headlamp globe", + "answer": "Headlamp globes are listed in the warranty as consumables and not covered. It's the same with all carmakers Hyundai is no different. It's not a big deal." + }, + { + "question": "2004 Vectra jolting after stopping", + "answer": "It's most unlikely that the problem is related to the belts. Have the throttle body cleaned and the idle speed checked." + }, + { + "question": "i45 engine failure", + "answer": "Missing the services really clouds the issue, as you don't know if the problem might have been picked up before it became a major issue. There's not a lot you can do, you need to find an engine and get your car going. You would be unlucky for it to happen again. You could also try to convince Hyundai to come to the party with part payment for the repairs, which might help alleviate the financial burden for you." + }, + { + "question": "Holden Commodore: Future", + "answer": "Holden hasn't announced a final date for the closure of the Elizabeth plant in South Australia. All it has said to date is that production of the Commodore will cease towards the end of 2017." + }, + { + "question": "Possibility of adding extra seats to a Cherokee?", + "answer": "There are companies in America that make extra dickie seats for your Cherokee. You can find them on the net." + }, + { + "question": "Jeep Cherokee electrical and servicing problems", + "answer": "This is a disaster, and by your description of events I think you should either get your money back or be given a replacement car. Unfortunately that isn't the way it works in Australia where owners are mostly treated with contempt. Complaining to Consumer Affairs is unlikely to result in a resolution; they seem powerless to do anything when it comes to faulty cars. If it were America I'm sure your car would be regarded as a lemon and you'd have a much better chance of getting a resolution. As much as it might seem impossible I would recommend that you continue to deal with Chrysler, best to do it with head office while keeping the dealer in the loop. Chrysler has a responsibility to fix your car and it would seem they are not doing that. Try sitting down with the people responsible and ask for a plan of action to fix your car." + }, + { + "question": "Mitsubishi Triton 2009: Stalling", + "answer": "I would be looking at the injectors first. Worn injectors are common in modern common-rail diesel engines; it could also be a sticking injector. You could also check the low and high-pressure fuel systems." + }, + { + "question": "Focus clutch shuddering", + "answer": "There are no hard and fast rules unfortunately, so you are relying on your skills of negotiation and Ford doing the right thing. I think you should get your money back, but that's being unrealistic. Ford has been doing deals to buy cars back, and that would appear to be your best bet to get out of the car. The dealer would probably offer you $14,500 to $16,500 as a trade-in, but your car is worth more like $18,000-$20,000 as a private sale, which is the minimum I would be trying to get Ford to pay." + }, + { + "question": "Berlina a suitable trade in for a Transit?", + "answer": "If you are not sure about the van you're buying then back out of the deal while you have the chance. The next time you decide on a van have it checked by a mechanic." + }, + { + "question": "How many kilometers should be on a new car?", + "answer": "If it had more than 100 km on the odometer at the time you picked it up I would be questioning the dealer as to why it had so many. If it's got 500 km plus on the odometer, I wouldn't accept it." + }, + { + "question": "Hyundai ix35 2-15: Poor AM radio reception", + "answer": "Don't just cop it, that's a cop out. Complain directly to Hyundai and request something be done about it. At the same time go to a car audio specialist and ask them what they could do to improve it." + }, + { + "question": "Holden Trax 2014: Problem with ignition barrel", + "answer": "No, it's not normal. Holden recalled a number of Trax SUVs in 2014 for problems with the ignition barrel. Although the recall doesn't specifically mention then problem you are reporting I suspect it could be related." + }, + { + "question": "Volkswagen Golf 2012: Engine failure", + "answer": "It is increasingly normal and many dealers are asking to be paid up front before doing any diagnostic work. I don't agree with the practice, I think they should do the work before charging for it. The diagnostic work has to be done to determine what has caused the engine problem, so there's no getting around it." + }, + { + "question": "Best hatch or sedan for $40k?", + "answer": "Two choices that get The Tick from me are the Toyota Camry sedan, which can be quite punchy with the 2.5-litre petrol engine and is great value, and the Kia Sportage SUV with turbo diesel." + }, + { + "question": "What is a car's platform?", + "answer": "In the past it was truly a platform, like a metal skateboard. But, today, most companies think of it more like a \"toolbox\" of parts and assemblies that go together in a variety of styles and sizes. There are more than 20 individual cars, starting with the Golf, built up from Volkswagen's MQB platform. Using a common platform saves a lot of money in new-model development." + }, + { + "question": "Best used compact SUV?", + "answer": "You will get great value and a classy car in the Suzuki Grand Vitara. The CR-V also goes well and is slightly better value than a RAV4." + }, + { + "question": "Veloster fuel economy?", + "answer": "I can understand your concern but there is a growing number of cars that now run on premium unleaded. You won’t use much in the Veloster, which is pretty economical." + }, + { + "question": "Best car for legroom, seating, towing and reliability?", + "answer": "From my experience, the Grand Vitara has the best reputation for reliability and for you it ticks the boxes. Next would be the Honda CR-V, then the Dualis with the ASX definitely last." + }, + { + "question": "Tyre replacement tip", + "answer": "That's a smart tip, as lots of CarsGuide readers are raising concerns about their tyres." + }, + { + "question": "Hyundai ix35 2010: Steering wheel peeling issue?", + "answer": "The peeling of the wheel covering is a known problem on some Hyundai models and Mr Wood got a replacement wheel after I contacted Hyundai. We will just bypass the dealer, who probably deserves a kick, and I will do the same for you with Hyundai headquarters." + }, + { + "question": "Suitable sunscreen for i20", + "answer": "My best suggestion would be to find a window tinting company to put a strip across the top of the screen to cut the glare. It needs to be done carefully to ensure there is no legal complication or obscuring the view. No one makes the old-school external visors as they are noisy and adversely affect fuel economy." + }, + { + "question": "Kia Sorento 2016: Steering pulling to the left", + "answer": "You are not the first to complain about a Kia pulling to the left, including one of my big bosses. I'm told it's important to also check the rear wheel alignment. Kia Australia spokesman Kevin Hepworth says: \"There is no identified systemic problem with Sorento steering pulling to the left. If an owner feels their car is not performing to specification they should, in the first instance, take the car to a certified Kia service centre to have the wheel alignment specifications checked. It is important in attempting to adjust the wheel alignment those specifications aren't exceeded.\"" + }, + { + "question": "Hyundai Santa Fe 2013: Transmission problems", + "answer": "Our trade contacts don't report any significant issues on the Santa Fe auto at this time; they've only done low kays to this point. Hopefully Hyundai replaced the transmission under warranty, so you're not out of pocket. Maybe if other Santa Fe owners have had this problem they might contact us and tell us about their experience." + }, + { + "question": "Quality of SAAB 9-3 convertibles as a used buy?", + "answer": "SAABs have fallen off the radar since the company exited the market, but that doesn't necessarily mean they should be avoided. With their discounted price they could be a good buy. When the brand was taken out of the market guarantees were made that parts would be available for 10 years, so that should ease your mind a little. But even if parts weren't readily available there are enough second hand parts around to keep your car going, and there are specialists who know the brand backwards and know were to find any part that might be needed. The 9-3 is getting on in years so look for rattles and squeaks, particularly in a convertible, which isn't as rigid as a sedan or wagon. It's important also with a convertible to check the operation of the roof to make sure it's working, and working smoothly. They can be expensive to repair if they don't go up and down as they should." + }, + { + "question": "Best medium sized SUV for around $40,000?", + "answer": "In order, I would suggest you consider the VW Tiguan, Kia Sportage, and Mazda CX-5. All are reliable, drive nicely, and are well equipped." + }, + { + "question": "2010 Cruze transmission failure", + "answer": "You need to get it fixed, without doing that you car is seriously devalued. I would approach Holden, either through your Holden dealer or directly through the company's Customer assistance service and try and negotiate a deal to have the gearbox replaced." + }, + { + "question": "Nissan Patrol 2007: What is the effect of dashboard blistering on resale value?", + "answer": "On average a 2007 Patrol is valued at between $15,000 and $17,000 in a private sale. Yours has relatively low kays for that model, and is well equipped, but that dash is a problem. You could easily knock a couple of thousand dollars off the price because of that. I would have it replaced if it were mine." + }, + { + "question": "Ranger windshield fogging up more than it should", + "answer": "It sounds as thought the air-conditioning may not be working. Take it back to the dealer and have them check the system for you." + }, + { + "question": "Suitable SUV to replace a Discovery 3?", + "answer": "There are plenty of SUV choices to look at, such as a Toyota Prado or Jeep Grand Cherokee. Both should serve your needs well." + }, + { + "question": "i40 warranty and clutch replacement", + "answer": "As I am sure you have been told clutches are considered wear and tear items and as such are not covered by the warranty. If it's found the cause is something other than a worn clutch rectification would possibly be covered by the warranty, but if it's shown to be a worn clutch you will be up for the cost of repairs, which will include the cost of tearing it down. I don't see there's any escaping that cost." + }, + { + "question": "Ford Falcon: Indicator failure", + "answer": "When a globe in one of the indicators goes out the other indicator on the same side as the one that has failed will flash quickly. At the same time the indicators in the instrument cluster will flash quickly and the audible indicator will click quickly. Turn each of the indicators on and check that they are working. If they aren't it suggests a deeper problem, which could be a fault with the cluster. One thing for sure it won't fix itself. If you want to get a second opinion take it to an auto electrician." + }, + { + "question": "Altima or Civic?", + "answer": "The Civic is so good — one of the best Japanese cars I have driven for a very long time and a definite for The Tick — that I wouldn't bother about the Nissan." + }, + { + "question": "Brake pad replacement at low kilometres", + "answer": "You raise a good point on brake wear but people still need to be wary about being over-serviced." + }, + { + "question": "Experience using Goodride tyres", + "answer": "Rodney Jane of Bob Jane T-Marts reckons tyres are a grudge purchase and people nearly always want the cheapest rubber — but there is a sweet spot where you can get good value without compromising safety." + }, + { + "question": "Possible solution for cabin noise?", + "answer": "That's only a Band-Aid solution, even if it's a good one, for cars with problems that run much deeper." + }, + { + "question": "Kia Sorento 2016: Opinion on it as a package?", + "answer": "The Sorento is a long-term CarsGuide favourite and one of the best things is the basic package is so good you don't have to spend big to get a car that will work well for the long haul. It definitely gets The Tick." + }, + { + "question": "Toyota Camry 2016: What is the hybrid battery life?", + "answer": "The Camry Hybrid is a very good car that gets The Tick from me. On the battery front, companies don't talk about the cost because they are expected to last for the life of the car and they generally provide assistance if there are dramas. I know of Toyota Prius taxis in Queensland that have covered more than 350,000km on the original battery." + }, + { + "question": "ML 320, ML 350 or Jeep Grand Cherokee for towing a boat?", + "answer": "As you say Mercedes generally cost more to service and repair, particularly if you have a dealer do the work.They're not as expensive if you use an independent Mercedes specialist, and there are plenty around who can do that for you. They not only charge less for their labour, they usually have access to cheaper parts. Most of those parts are full factory parts, just sourced from overseas, instead of locally, so you don't miss out on quality or reliability by using them.Jeep owners generally swear by the cars, but they have had issues over the years that should make you wary about signing on to the brand.There's not much to split them, perhaps I would prefer the 'Benz." + }, + { + "question": "Mazda 3 2012: Bluetooth dropping out", + "answer": "It might be annoying, but that appears to be the answer. The trouble is there's no suggestion that you can do anything about it. Try talking to Mazda again and asking for a solution to the problem. Also talk to Apple, to see what they might suggest." + }, + { + "question": "Best car for a family of four from $20,000-$30,000", + "answer": "It's hard to make recommendations without knowing much about what you want. The choices of vehicles for a family of four are many and varied, as you say. I would consider a Kia Sportage SUV, Toyota Camry mid-sized sedan, or a Ford Falcon is you want a large sedan. You would certainly be better off shopping for a one to two-year-old used car." + }, + { + "question": "Nissan Navara: ST and ST-X upgrades", + "answer": "We contacted Nissan seeking answers to your questions.We didn't get anything on upcoming upgrades, so can't help you there, but they did give us some information on bullbars that might help you. \"There are two genuine accessories bullbars available for the current-model Nissan Navara: aluminium and steel. Both have been locally developed (which included crash-testing) and the Navara retains its 5-star ANCAP safety rating when either of these genuine Nissan bullbars is fitted. An authorised Nissan dealer can fit either of these genuine accessories bullbars. Heavier-rate front suspension springs are needed with the steel bullbar due to its weight. This is to ensure the vehicle performs as designed, in terms of both driving and safety, when this additional weight is added to the front of the vehicle.\"" + }, + { + "question": "Focus Ambiente clutch problems", + "answer": "The deal you have been offered is the same one that has been offered to many other owners in your situation, so you're not being treated differently to others. You won't get a refund, or simply be given a new car in exchange for yours. The simplest way out is to weigh up the offer of the discounted price on a new car, together with the trade-in the dealer might offer you, and see if that works for you. If you don't want to go down that path you could join the class action lawsuit that is in train over this issue, but that's likely to be a long drawn-out process and you would need to be patient." + }, + { + "question": "Ford Ranger paint: orange peel", + "answer": "Orange peel was once considered the sign of poor quality in a paint job, but today it seems that it is ok to serve up. The response you got intimating that it was ok because it was only a ute is a sign of the malaise that's overtaken the car industry today. It's not acceptable, and anyone buying a new car should look closely at the paint job before signing up and handing over their cash." + }, + { + "question": "Golf compression problems", + "answer": "Yes. It is a well-documented problem with the 1.4-litre dual-charge engine; one that VW was fixing when it first cropped up a year or two ago. Your car is out of warranty so they might be reluctant to help you, but it's worth a try." + }, + { + "question": "Nissan Pulsar 2004: Jerks when warming up", + "answer": "Try adding some fuel system cleaner to the fuel the next two or three times you refuel. If that doesn't help, have the throttle body cleaned." + }, + { + "question": "Mitsubishi Pajero 2010: Is it a good family car?", + "answer": "The Pajero ticks most of the boxes for a big four-wheel drive wagon. It's well built and reliable, and the diesel is economical. As for family use it is a big, heavy four-wheel drive and would be overkill for a family that doesn't plan on towing or going off-road. Look for signs of bush use and walk away if you see any damage to the body or underbody that might have been the result of driving off-road." + }, + { + "question": "Ford Fiesta 2010: Going into limp mode", + "answer": "Your best course of action is to take it back and ask that it be fixed at their cost. It's all down to negotiation I'm afraid, but if they are reputable people they should come to the party." + }, + { + "question": "Better to buy a Macan S or GTS?", + "answer": "The Macan is a great car that easily earns The Tick from me. In your case, I would go for the GTS because it's a smart package of equipment and it should also do better on resale as people are generally not prepared to pay extra for optional equipment." + }, + { + "question": "Fuel pump problem causing engine to cut out", + "answer": "Thanks for the tip. These days there are many electronic problems that can cause a stoppage. You remind us it can be something completely different and much more basic." + } +] \ No newline at end of file