{
  "Predicted_Intent": {
    "AccountAccess": 0,
    "BaggageClaim": 1,
    "CancelFlight": 2,
    "ChangeFlight": 3,
    "CheckFlightStatus": 4,
    "Complaint": 5,
    "CreditCardInquiry": 6,
    "GeneralInquiry": 7,
    "GetRefund": 8,
    "In-FlightEntertainment": 9,
    "MileageInquiry": 10,
    "Other": 11,
    "PetTravel": 12,
    "ProvideInformation": 13,
    "RequestAssistance": 14,
    "UpgradeRequest": 15
  },
  "Topic_Name": {
    "Account Access": 0,
    "Baggage Claim": 1,
    "Cancel Flight": 2,
    "Change Flight": 3,
    "Check Flight Status": 4,
    "Complaint": 5,
    "Credit Card Inquiry": 6,
    "General Inquiry": 7,
    "Get Refund": 8,
    "In-Flight Entertainment": 9,
    "Mileage Inquiry": 10,
    "Other": 11,
    "Pet Travel": 12,
    "Provide Information": 13,
    "Request Assistance": 14,
    "Upgrade Request": 15
  },
  "Sentiment": {
    "NEGATIVE": 0,
    "POSITIVE": 1
  },
  "fallback_type": {
    "intent mismatch": 0,
    "no fallback": 1,
    "other fallback": 2,
    "unknown query": 3
  }
}