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SubscribeRefusal Tokens: A Simple Way to Calibrate Refusals in Large Language Models
A key component of building safe and reliable language models is enabling the models to appropriately refuse to follow certain instructions or answer certain questions. We may want models to output refusal messages for various categories of user queries, for example, ill-posed questions, instructions for committing illegal acts, or queries which require information past the model's knowledge horizon. Engineering models that refuse to answer such questions is complicated by the fact that an individual may want their model to exhibit varying levels of sensitivity for refusing queries of various categories, and different users may want different refusal rates. The current default approach involves training multiple models with varying proportions of refusal messages from each category to achieve the desired refusal rates, which is computationally expensive and may require training a new model to accommodate each user's desired preference over refusal rates. To address these challenges, we propose refusal tokens, one such token for each refusal category or a single refusal token, which are prepended to the model's responses during training. We then show how to increase or decrease the probability of generating the refusal token for each category during inference to steer the model's refusal behavior. Refusal tokens enable controlling a single model's refusal rates without the need of any further fine-tuning, but only by selectively intervening during generation.
LLM Content Moderation and User Satisfaction: Evidence from Response Refusals in Chatbot Arena
LLM safety and ethical alignment are widely discussed, but the impact of content moderation on user satisfaction remains underexplored. To address this, we analyze nearly 50,000 Chatbot Arena response-pairs using a novel fine-tuned RoBERTa model, that we trained on hand-labeled data to disentangle refusals due to ethical concerns from other refusals due to technical disabilities or lack of information. Our findings reveal a significant refusal penalty on content moderation, with users choosing ethical-based refusals roughly one-fourth as often as their preferred LLM response compared to standard responses. However, the context and phrasing play critical roles: refusals on highly sensitive prompts, such as illegal content, achieve higher win rates than less sensitive ethical concerns, and longer responses closely aligned with the prompt perform better. These results emphasize the need for nuanced moderation strategies that balance ethical safeguards with user satisfaction. Moreover, we find that the refusal penalty is notably lower in evaluations using the LLM-as-a-Judge method, highlighting discrepancies between user and automated assessments.
WildGuard: Open One-Stop Moderation Tools for Safety Risks, Jailbreaks, and Refusals of LLMs
We introduce WildGuard -- an open, light-weight moderation tool for LLM safety that achieves three goals: (1) identifying malicious intent in user prompts, (2) detecting safety risks of model responses, and (3) determining model refusal rate. Together, WildGuard serves the increasing needs for automatic safety moderation and evaluation of LLM interactions, providing a one-stop tool with enhanced accuracy and broad coverage across 13 risk categories. While existing open moderation tools such as Llama-Guard2 score reasonably well in classifying straightforward model interactions, they lag far behind a prompted GPT-4, especially in identifying adversarial jailbreaks and in evaluating models' refusals, a key measure for evaluating safety behaviors in model responses. To address these challenges, we construct WildGuardMix, a large-scale and carefully balanced multi-task safety moderation dataset with 92K labeled examples that cover vanilla (direct) prompts and adversarial jailbreaks, paired with various refusal and compliance responses. WildGuardMix is a combination of WildGuardTrain, the training data of WildGuard, and WildGuardTest, a high-quality human-annotated moderation test set with 5K labeled items covering broad risk scenarios. Through extensive evaluations on WildGuardTest and ten existing public benchmarks, we show that WildGuard establishes state-of-the-art performance in open-source safety moderation across all the three tasks compared to ten strong existing open-source moderation models (e.g., up to 26.4% improvement on refusal detection). Importantly, WildGuard matches and sometimes exceeds GPT-4 performance (e.g., up to 3.9% improvement on prompt harmfulness identification). WildGuard serves as a highly effective safety moderator in an LLM interface, reducing the success rate of jailbreak attacks from 79.8% to 2.4%.
Refusal in Language Models Is Mediated by a Single Direction
Conversational large language models are fine-tuned for both instruction-following and safety, resulting in models that obey benign requests but refuse harmful ones. While this refusal behavior is widespread across chat models, its underlying mechanisms remain poorly understood. In this work, we show that refusal is mediated by a one-dimensional subspace, across 13 popular open-source chat models up to 72B parameters in size. Specifically, for each model, we find a single direction such that erasing this direction from the model's residual stream activations prevents it from refusing harmful instructions, while adding this direction elicits refusal on even harmless instructions. Leveraging this insight, we propose a novel white-box jailbreak method that surgically disables refusal with minimal effect on other capabilities. Finally, we mechanistically analyze how adversarial suffixes suppress propagation of the refusal-mediating direction. Our findings underscore the brittleness of current safety fine-tuning methods. More broadly, our work showcases how an understanding of model internals can be leveraged to develop practical methods for controlling model behavior.
Refusal-Trained LLMs Are Easily Jailbroken As Browser Agents
For safety reasons, large language models (LLMs) are trained to refuse harmful user instructions, such as assisting dangerous activities. We study an open question in this work: does the desired safety refusal, typically enforced in chat contexts, generalize to non-chat and agentic use cases? Unlike chatbots, LLM agents equipped with general-purpose tools, such as web browsers and mobile devices, can directly influence the real world, making it even more crucial to refuse harmful instructions. In this work, we primarily focus on red-teaming browser agents, LLMs that manipulate information via web browsers. To this end, we introduce Browser Agent Red teaming Toolkit (BrowserART), a comprehensive test suite designed specifically for red-teaming browser agents. BrowserART is consist of 100 diverse browser-related harmful behaviors (including original behaviors and ones sourced from HarmBench [Mazeika et al., 2024] and AirBench 2024 [Zeng et al., 2024b]) across both synthetic and real websites. Our empirical study on state-of-the-art browser agents reveals that, while the backbone LLM refuses harmful instructions as a chatbot, the corresponding agent does not. Moreover, attack methods designed to jailbreak refusal-trained LLMs in the chat settings transfer effectively to browser agents. With human rewrites, GPT-4o and o1-preview-based browser agents attempted 98 and 63 harmful behaviors (out of 100), respectively. We publicly release BrowserART and call on LLM developers, policymakers, and agent developers to collaborate on improving agent safety
Does Refusal Training in LLMs Generalize to the Past Tense?
Refusal training is widely used to prevent LLMs from generating harmful, undesirable, or illegal outputs. We reveal a curious generalization gap in the current refusal training approaches: simply reformulating a harmful request in the past tense (e.g., "How to make a Molotov cocktail?" to "How did people make a Molotov cocktail?") is often sufficient to jailbreak many state-of-the-art LLMs. We systematically evaluate this method on Llama-3 8B, Claude-3.5 Sonnet, GPT-3.5 Turbo, Gemma-2 9B, Phi-3-Mini, GPT-4o mini, GPT-4o, and R2D2 models using GPT-3.5 Turbo as a reformulation model. For example, the success rate of this simple attack on GPT-4o increases from 1% using direct requests to 88% using 20 past tense reformulation attempts on harmful requests from JailbreakBench with GPT-4 as a jailbreak judge. Interestingly, we also find that reformulations in the future tense are less effective, suggesting that refusal guardrails tend to consider past historical questions more benign than hypothetical future questions. Moreover, our experiments on fine-tuning GPT-3.5 Turbo show that defending against past reformulations is feasible when past tense examples are explicitly included in the fine-tuning data. Overall, our findings highlight that the widely used alignment techniques -- such as SFT, RLHF, and adversarial training -- employed to align the studied models can be brittle and do not always generalize as intended. We provide code and jailbreak artifacts at https://github.com/tml-epfl/llm-past-tense.
Applying Refusal-Vector Ablation to Llama 3.1 70B Agents
Recently, language models like Llama 3.1 Instruct have become increasingly capable of agentic behavior, enabling them to perform tasks requiring short-term planning and tool use. In this study, we apply refusal-vector ablation to Llama 3.1 70B and implement a simple agent scaffolding to create an unrestricted agent. Our findings imply that these refusal-vector ablated models can successfully complete harmful tasks, such as bribing officials or crafting phishing attacks, revealing significant vulnerabilities in current safety mechanisms. To further explore this, we introduce a small Safe Agent Benchmark, designed to test both harmful and benign tasks in agentic scenarios. Our results imply that safety fine-tuning in chat models does not generalize well to agentic behavior, as we find that Llama 3.1 Instruct models are willing to perform most harmful tasks without modifications. At the same time, these models will refuse to give advice on how to perform the same tasks when asked for a chat completion. This highlights the growing risk of misuse as models become more capable, underscoring the need for improved safety frameworks for language model agents.
The Art of Refusal: A Survey of Abstention in Large Language Models
Abstention, the refusal of large language models (LLMs) to provide an answer, is increasingly recognized for its potential to mitigate hallucinations and enhance safety in building LLM systems. In this survey, we introduce a framework to examine abstention behavior from three perspectives: the query, the model, and human values. We review the literature on abstention methods (categorized based on the development stages of LLMs), benchmarks, and evaluation metrics, and discuss the merits and limitations of prior work. We further identify and motivate areas for future research, such as encouraging the study of abstention as a meta-capability across tasks and customizing abstention abilities based on context. In doing so, we aim to broaden the scope and impact of abstention methodologies in AI systems.
OR-Bench: An Over-Refusal Benchmark for Large Language Models
Large Language Models (LLMs) require careful safety alignment to prevent malicious outputs. While significant research focuses on mitigating harmful content generation, the enhanced safety often come with the side effect of over-refusal, where LLMs may reject innocuous prompts and become less helpful. Although the issue of over-refusal has been empirically observed, a systematic measurement is challenging due to the difficulty of crafting prompts that appear harmful but are benign. This study proposes a novel method for automatically generating large-scale sets of "seemingly toxic prompts" (benign prompts likely rejected by LLMs). Leveraging this technique, we introduce OR-Bench, the first large-scale over-refusal benchmark. OR-Bench comprises 80,000 seemingly toxic prompts across 10 common rejection categories, a subset of around 1,000 hard prompts that are challenging even for state-of-the-art LLMs, and an additional 600 toxic prompts to prevent indiscriminate responses. We then conduct a comprehensive study to measure the over-refusal of 25 popular LLMs across 8 model families. Our datasets are available at https://huggingface.co./datasets/bench-llm/or-bench and the demo can be found at https://huggingface.co./spaces/bench-llm/or-bench. We hope this benchmark can help the community develop better safety aligned models.
Refuse Whenever You Feel Unsafe: Improving Safety in LLMs via Decoupled Refusal Training
This study addresses a critical gap in safety tuning practices for Large Language Models (LLMs) by identifying and tackling a refusal position bias within safety tuning data, which compromises the models' ability to appropriately refuse generating unsafe content. We introduce a novel approach, Decoupled Refusal Training (DeRTa), designed to empower LLMs to refuse compliance to harmful prompts at any response position, significantly enhancing their safety capabilities. DeRTa incorporates two novel components: (1) Maximum Likelihood Estimation (MLE) with Harmful Response Prefix, which trains models to recognize and avoid unsafe content by appending a segment of harmful response to the beginning of a safe response, and (2) Reinforced Transition Optimization (RTO), which equips models with the ability to transition from potential harm to safety refusal consistently throughout the harmful response sequence. Our empirical evaluation, conducted using LLaMA3 and Mistral model families across six attack scenarios, demonstrates that our method not only improves model safety without compromising performance but also surpasses well-known models such as GPT-4 in defending against attacks. Importantly, our approach successfully defends recent advanced attack methods (e.g., CodeAttack) that have jailbroken GPT-4 and LLaMA3-70B-Instruct. Our code and data can be found at https://github.com/RobustNLP/DeRTa.
Beyond No: Quantifying AI Over-Refusal and Emotional Attachment Boundaries
We present an open-source benchmark and evaluation framework for assessing emotional boundary handling in Large Language Models (LLMs). Using a dataset of 1156 prompts across six languages, we evaluated three leading LLMs (GPT-4o, Claude-3.5 Sonnet, and Mistral-large) on their ability to maintain appropriate emotional boundaries through pattern-matched response analysis. Our framework quantifies responses across seven key patterns: direct refusal, apology, explanation, deflection, acknowledgment, boundary setting, and emotional awareness. Results demonstrate significant variation in boundary-handling approaches, with Claude-3.5 achieving the highest overall score (8.69/10) and producing longer, more nuanced responses (86.51 words on average). We identified a substantial performance gap between English (average score 25.62) and non-English interactions (< 0.22), with English responses showing markedly higher refusal rates (43.20% vs. < 1% for non-English). Pattern analysis revealed model-specific strategies, such as Mistral's preference for deflection (4.2%) and consistently low empathy scores across all models (< 0.06). Limitations include potential oversimplification through pattern matching, lack of contextual understanding in response analysis, and binary classification of complex emotional responses. Future work should explore more nuanced scoring methods, expand language coverage, and investigate cultural variations in emotional boundary expectations. Our benchmark and methodology provide a foundation for systematic evaluation of LLM emotional intelligence and boundary-setting capabilities.
Don't Say No: Jailbreaking LLM by Suppressing Refusal
Ensuring the safety alignment of Large Language Models (LLMs) is crucial to generating responses consistent with human values. Despite their ability to recognize and avoid harmful queries, LLMs are vulnerable to "jailbreaking" attacks, where carefully crafted prompts elicit them to produce toxic content. One category of jailbreak attacks is reformulating the task as adversarial attacks by eliciting the LLM to generate an affirmative response. However, the typical attack in this category GCG has very limited attack success rate. In this study, to better study the jailbreak attack, we introduce the DSN (Don't Say No) attack, which prompts LLMs to not only generate affirmative responses but also novelly enhance the objective to suppress refusals. In addition, another challenge lies in jailbreak attacks is the evaluation, as it is difficult to directly and accurately assess the harmfulness of the attack. The existing evaluation such as refusal keyword matching has its own limitation as it reveals numerous false positive and false negative instances. To overcome this challenge, we propose an ensemble evaluation pipeline incorporating Natural Language Inference (NLI) contradiction assessment and two external LLM evaluators. Extensive experiments demonstrate the potency of the DSN and the effectiveness of ensemble evaluation compared to baseline methods.
I'm Afraid I Can't Do That: Predicting Prompt Refusal in Black-Box Generative Language Models
Since the release of OpenAI's ChatGPT, generative language models have attracted extensive public attention. The increased usage has highlighted generative models' broad utility, but also revealed several forms of embedded bias. Some is induced by the pre-training corpus; but additional bias specific to generative models arises from the use of subjective fine-tuning to avoid generating harmful content. Fine-tuning bias may come from individual engineers and company policies, and affects which prompts the model chooses to refuse. In this experiment, we characterize ChatGPT's refusal behavior using a black-box attack. We first query ChatGPT with a variety of offensive and benign prompts (n=1,706), then manually label each response as compliance or refusal. Manual examination of responses reveals that refusal is not cleanly binary, and lies on a continuum; as such, we map several different kinds of responses to a binary of compliance or refusal. The small manually-labeled dataset is used to train a refusal classifier, which achieves an accuracy of 96%. Second, we use this refusal classifier to bootstrap a larger (n=10,000) dataset adapted from the Quora Insincere Questions dataset. With this machine-labeled data, we train a prompt classifier to predict whether ChatGPT will refuse a given question, without seeing ChatGPT's response. This prompt classifier achieves 76% accuracy on a test set of manually labeled questions (n=985). We examine our classifiers and the prompt n-grams that are most predictive of either compliance or refusal. Our datasets and code are available at https://github.com/maxwellreuter/chatgpt-refusals.
HarmBench: A Standardized Evaluation Framework for Automated Red Teaming and Robust Refusal
Automated red teaming holds substantial promise for uncovering and mitigating the risks associated with the malicious use of large language models (LLMs), yet the field lacks a standardized evaluation framework to rigorously assess new methods. To address this issue, we introduce HarmBench, a standardized evaluation framework for automated red teaming. We identify several desirable properties previously unaccounted for in red teaming evaluations and systematically design HarmBench to meet these criteria. Using HarmBench, we conduct a large-scale comparison of 18 red teaming methods and 33 target LLMs and defenses, yielding novel insights. We also introduce a highly efficient adversarial training method that greatly enhances LLM robustness across a wide range of attacks, demonstrating how HarmBench enables codevelopment of attacks and defenses. We open source HarmBench at https://github.com/centerforaisafety/HarmBench.
Forbidden Science: Dual-Use AI Challenge Benchmark and Scientific Refusal Tests
The development of robust safety benchmarks for large language models requires open, reproducible datasets that can measure both appropriate refusal of harmful content and potential over-restriction of legitimate scientific discourse. We present an open-source dataset and testing framework for evaluating LLM safety mechanisms across mainly controlled substance queries, analyzing four major models' responses to systematically varied prompts. Our results reveal distinct safety profiles: Claude-3.5-sonnet demonstrated the most conservative approach with 73% refusals and 27% allowances, while Mistral attempted to answer 100% of queries. GPT-3.5-turbo showed moderate restriction with 10% refusals and 90% allowances, and Grok-2 registered 20% refusals and 80% allowances. Testing prompt variation strategies revealed decreasing response consistency, from 85% with single prompts to 65% with five variations. This publicly available benchmark enables systematic evaluation of the critical balance between necessary safety restrictions and potential over-censorship of legitimate scientific inquiry, while providing a foundation for measuring progress in AI safety implementation. Chain-of-thought analysis reveals potential vulnerabilities in safety mechanisms, highlighting the complexity of implementing robust safeguards without unduly restricting desirable and valid scientific discourse.
FRACTURED-SORRY-Bench: Framework for Revealing Attacks in Conversational Turns Undermining Refusal Efficacy and Defenses over SORRY-Bench
This paper introduces FRACTURED-SORRY-Bench, a framework for evaluating the safety of Large Language Models (LLMs) against multi-turn conversational attacks. Building upon the SORRY-Bench dataset, we propose a simple yet effective method for generating adversarial prompts by breaking down harmful queries into seemingly innocuous sub-questions. Our approach achieves a maximum increase of +46.22\% in Attack Success Rates (ASRs) across GPT-4, GPT-4o, GPT-4o-mini, and GPT-3.5-Turbo models compared to baseline methods. We demonstrate that this technique poses a challenge to current LLM safety measures and highlights the need for more robust defenses against subtle, multi-turn attacks.
Tell Me What You Don't Know: Enhancing Refusal Capabilities of Role-Playing Agents via Representation Space Analysis and Editing
Role-Playing Agents (RPAs) have shown remarkable performance in various applications, yet they often struggle to recognize and appropriately respond to hard queries that conflict with their role-play knowledge. To investigate RPAs' performance when faced with different types of conflicting requests, we develop an evaluation benchmark that includes contextual knowledge conflicting requests, parametric knowledge conflicting requests, and non-conflicting requests to assess RPAs' ability to identify conflicts and refuse to answer appropriately without over-refusing. Through extensive evaluation, we find that most RPAs behave significant performance gaps toward different conflict requests. To elucidate the reasons, we conduct an in-depth representation-level analysis of RPAs under various conflict scenarios. Our findings reveal the existence of rejection regions and direct response regions within the model's forwarding representation, and thus influence the RPA's final response behavior. Therefore, we introduce a lightweight representation editing approach that conveniently shifts conflicting requests to the rejection region, thereby enhancing the model's refusal accuracy. The experimental results validate the effectiveness of our editing method, improving RPAs' refusal ability of conflicting requests while maintaining their general role-playing capabilities.
SORRY-Bench: Systematically Evaluating Large Language Model Safety Refusal Behaviors
Evaluating aligned large language models' (LLMs) ability to recognize and reject unsafe user requests is crucial for safe, policy-compliant deployments. Existing evaluation efforts, however, face three limitations that we address with SORRY-Bench, our proposed benchmark. First, existing methods often use coarse-grained taxonomies of unsafe topics, and are over-representing some fine-grained topics. For example, among the ten existing datasets that we evaluated, tests for refusals of self-harm instructions are over 3x less represented than tests for fraudulent activities. SORRY-Bench improves on this by using a fine-grained taxonomy of 45 potentially unsafe topics, and 450 class-balanced unsafe instructions, compiled through human-in-the-loop methods. Second, linguistic characteristics and formatting of prompts are often overlooked, like different languages, dialects, and more -- which are only implicitly considered in many evaluations. We supplement SORRY-Bench with 20 diverse linguistic augmentations to systematically examine these effects. Third, existing evaluations rely on large LLMs (e.g., GPT-4) for evaluation, which can be computationally expensive. We investigate design choices for creating a fast, accurate automated safety evaluator. By collecting 7K+ human annotations and conducting a meta-evaluation of diverse LLM-as-a-judge designs, we show that fine-tuned 7B LLMs can achieve accuracy comparable to GPT-4 scale LLMs, with lower computational cost. Putting these together, we evaluate over 40 proprietary and open-source LLMs on SORRY-Bench, analyzing their distinctive refusal behaviors. We hope our effort provides a building block for systematic evaluations of LLMs' safety refusal capabilities, in a balanced, granular, and efficient manner.
Gradient Cuff: Detecting Jailbreak Attacks on Large Language Models by Exploring Refusal Loss Landscapes
Large Language Models (LLMs) are becoming a prominent generative AI tool, where the user enters a query and the LLM generates an answer. To reduce harm and misuse, efforts have been made to align these LLMs to human values using advanced training techniques such as Reinforcement Learning from Human Feedback (RLHF). However, recent studies have highlighted the vulnerability of LLMs to adversarial jailbreak attempts aiming at subverting the embedded safety guardrails. To address this challenge, this paper defines and investigates the Refusal Loss of LLMs and then proposes a method called Gradient Cuff to detect jailbreak attempts. Gradient Cuff exploits the unique properties observed in the refusal loss landscape, including functional values and its smoothness, to design an effective two-step detection strategy. Experimental results on two aligned LLMs (LLaMA-2-7B-Chat and Vicuna-7B-V1.5) and six types of jailbreak attacks (GCG, AutoDAN, PAIR, TAP, Base64, and LRL) show that Gradient Cuff can significantly improve the LLM's rejection capability for malicious jailbreak queries, while maintaining the model's performance for benign user queries by adjusting the detection threshold.
Cannot or Should Not? Automatic Analysis of Refusal Composition in IFT/RLHF Datasets and Refusal Behavior of Black-Box LLMs
Refusals - instances where large language models (LLMs) decline or fail to fully execute user instructions - are crucial for both AI safety and AI capabilities and the reduction of hallucinations in particular. These behaviors are learned during post-training, especially in instruction fine-tuning (IFT) and reinforcement learning from human feedback (RLHF). However, existing taxonomies and evaluation datasets for refusals are inadequate, often focusing solely on should-not-related (instead of cannot-related) categories, and lacking tools for auditing refusal content in black-box LLM outputs. We present a comprehensive framework for classifying LLM refusals: (a) a taxonomy of 16 refusal categories, (b) a human-annotated dataset of over 8,600 instances from publicly available IFT and RLHF datasets, (c) a synthetic dataset with 8,000 examples for each refusal category, and (d) classifiers trained for refusal classification. Our work enables precise auditing of refusal behaviors in black-box LLMs and automatic analyses of refusal patterns in large IFT and RLHF datasets. This facilitates the strategic adjustment of LLM refusals, contributing to the development of more safe and reliable LLMs.
Automatic Curriculum Expert Iteration for Reliable LLM Reasoning
Hallucinations (i.e., generating plausible but inaccurate content) and laziness (i.e. excessive refusals or defaulting to "I don't know") persist as major challenges in LLM reasoning. Current efforts to reduce hallucinations primarily focus on factual errors in knowledge-grounded tasks, often neglecting hallucinations related to faulty reasoning. Meanwhile, some approaches render LLMs overly conservative, limiting their problem-solving capabilities. To mitigate hallucination and laziness in reasoning tasks, we propose Automatic Curriculum Expert Iteration (Auto-CEI) to enhance LLM reasoning and align responses to the model's capabilities--assertively answering within its limits and declining when tasks exceed them. In our method, Expert Iteration explores the reasoning trajectories near the LLM policy, guiding incorrect paths back on track to reduce compounding errors and improve robustness; it also promotes appropriate "I don't know" responses after sufficient reasoning attempts. The curriculum automatically adjusts rewards, incentivizing extended reasoning before acknowledging incapability, thereby pushing the limits of LLM reasoning and aligning its behaviour with these limits. We compare Auto-CEI with various SOTA baselines across logical reasoning, mathematics, and planning tasks, where Auto-CEI achieves superior alignment by effectively balancing assertiveness and conservativeness.