document: Agents in e-commerce : state of the art This paper surveys the state of the art of agent-mediated electronic commerce -LRB- e-commerce -RRB- , especially in business-to-consumer -LRB- B2C -RRB- e-commerce and business-to-business -LRB- B2B -RRB- e-commerce . From the consumer buying behaviour perspective , the roles of agents in B2C e-commerce are : product brokering , merchant brokering , and negotiation . The applications of agents in B2B e-commerce are mainly in supply chain management . Mobile agents , evolutionary agents , and data-mining agents are some special techniques which can be applied in agent-mediated e-commerce . In addition , some technologies for implementation are briefly reviewed . Finally , we conclude this paper by discussions on the future directions of agent-mediated e-commerce
doc_bio_tags: O O O O B I I I O O O O B I I I O O O O O O O O O O O O O O O O O O O O O O O O B I I O O O O O O O O O O O B I O B I O O B O O O O O O O O O O O B I I O B I O B I O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O
extractive_keyphrases: state of the art consumer buying behaviour product brokering merchant brokering negotiation supply chain management mobile agents evolutionary agents
abstractive_keyphrases: agent-mediated electronic commerce business-to-consumer e-commerce multi-agent systems data-mining agents business-to-business e-commerce