document: How does attitude impact IT implementation : a study of small business owners According to previous studies , attitude towards information technology -LRB- IT -RRB- among small business owners appears to be a key factor in achieving high quality IT implementations . In an effort to extend this stream of research , we conducted case studies with small business owners and learned that high quality IT implementations resulted with owners who had positive or negative attitudes toward IT , but not with owners who had uncertain attitudes . Owners with apolar attitude , either positive or negative , all took action to temper the uncertainty and risk surrounding the use of new IT in their organization . In contrast , owners with uncertain attitudes did not make mitigating attempts to reduce uncertainty and risk . A consistent finding among those with high quality IT implementations was an entrepreneurial , or shared , management style . It is proposed , based on case study data , that small business owners with an uncertain attitude towards IT might experience higher quality IT results in their organizations through practicing a more entrepreneurial , or shared , management style . The study provides insights for both computer specialists and small business owners planning IT implementations
doc_bio_tags: O O O O O O O O O O B I I O O O O O O O O O O O O O B I I O O O O O O O O O O O O O O O O O O O O O O O O O O O O B I I O O O O O O O O O O O O O O B I O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O B O O O O O O O O B O O O O O O O O O O O O O O O O O B O O O O O O O O O O O O O O O O O O B I O O O O O O O O O O O O B I I O O B I O O O O O O O O O O O O O O O O O O O O B I O O O O O O O B I O B I I B O O
extractive_keyphrases: small business owners negative attitudes uncertain attitude risk organization management style computer specialists planning
abstractive_keyphrases: information technology implementation positive attitudes