document: A three-tier technology training strategy in a dynamic business environment As end-user training becomes increasingly important in today 's technology-intensive business environment , progressive companies remain alert to find ways to provide their end users with timely training and resources . This paper describes an innovative training strategy adopted by one midsize organization to provide its end users with adequate , flexible , and responsive training . The paper then compares the three-tier strategy with other models described in technology training literature . Managers who supervise technology end users in organizations comparable to the one in the study may find the three-tier strategy workable and may want to use it in their own training programs to facilitate training and improve end-user skills . Researchers and scholars may find that the idea of three-tier training generates new opportunities for research
doc_bio_tags: O O O O O O O B I I O O O O O O O O O O O O O O B O O O O O O O O O O O O O O O O O O O O B I I O O O B I O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O B O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O
extractive_keyphrases: dynamic business environment companies innovative training strategy midsize organization organizations
abstractive_keyphrases: three-tier technology training strategy end-user training technology-intensive business environment