document: Open hypermedia for product support As industrial systems become increasingly more complex , the maintenance and operating information increases both in volume and complexity . With the current pressures on manufacturing , the management of information resources has become a critical issue . In particular , ensuring that personnel can access current information quickly and effectively when undertaking a specific task . This paper discusses some of the issues involved in , and the benefits of using , open hypermedia to manage and deliver a diverse range of information . While the paper concentrates on the problems specifically associated with manufacturing organizations , the problems are generic across other business sectors such as healthcare , defence and finance . The open hypermedia approach to information management and delivery allows a multimedia resource base to be used for a range of applications and it permits a user to have controlled access to the required information in an easily accessible and structured manner . Recent advancement in hypermedia also permits just-in-time support in the most appropriate format for all users . Our approach is illustrated by the discussion of a case study in which an open hypermedia system delivers maintenance and process information to factory-floor users to support the maintenance and operation of a very large manufacturing cell
doc_bio_tags: B I O B I O O O O O O O O O B O B I O O O O O O O O O O O O O O O O O B I O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O B I O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O B I O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O B I O O B O O O O O O O O O B O O O O O O O O
extractive_keyphrases: open hypermedia maintenance operating information information resources product support
abstractive_keyphrases: just-in-time support