[
    {
        "start": 0.0,
        "end": 4.0,
        "text": " This is an MPB Think Radio Podcast."
    },
    {
        "start": 4.0,
        "end": 10.64,
        "text": " Here, previous shows, visit mpbonline.org or download the MPB Public Radio app to listen"
    },
    {
        "start": 10.64,
        "end": 13.36,
        "text": " on your iPhone or Android phone on demand."
    },
    {
        "start": 30.64,
        "end": 33.12,
        "text": " Hello, thanks for tuning in to Everyday Tech."
    },
    {
        "start": 33.12,
        "end": 37.92,
        "text": " This is Abram Nanny with Sabir Abdul-Hawk and IT expert."
    },
    {
        "start": 37.92,
        "end": 40.4,
        "text": " Today on the show, we want to answer your questions."
    },
    {
        "start": 40.4,
        "end": 44.32,
        "text": " We've got several emails to get to, but also would like to take your phone calls."
    },
    {
        "start": 44.32,
        "end": 49.04,
        "text": " Email everydaytech at mpbonline.org if you have any questions or comments."
    },
    {
        "start": 49.04,
        "end": 53.36,
        "text": " And don't forget about the talk to us feature on the MPB Public Media app, or you can record a"
    },
    {
        "start": 53.36,
        "end": 57.04,
        "text": " voice or video message and send it straight to us at Everyday Tech."
    },
    {
        "start": 57.04,
        "end": 60.879999999999995,
        "text": " Sabir, how are you doing today, man? I know you've got an active day ahead of you."
    },
    {
        "start": 60.879999999999995,
        "end": 62.32,
        "text": " I just want everybody to know."
    },
    {
        "start": 62.32,
        "end": 63.519999999999996,
        "text": " Oh, Sabir is a real person."
    },
    {
        "start": 64.8,
        "end": 71.12,
        "text": " Sabir is here. He is here in the flesh. I thought he was an AI bot."
    },
    {
        "start": 71.12,
        "end": 76.32,
        "text": " Well, my nerdy side, my nerdy side, I did my Naruto Shadow Clone juice,"
    },
    {
        "start": 76.32,
        "end": 80.88,
        "text": " so I'm actually not the real Sabir. I'm a dispel the Jutsu and disappear."
    },
    {
        "start": 80.88,
        "end": 83.12,
        "text": " Oh my god, the class broke."
    },
    {
        "start": 83.12,
        "end": 86.64,
        "text": " Whatever Sabir spelled backwards is, that's who you are today."
    },
    {
        "start": 86.64,
        "end": 87.44,
        "text": " Rebass."
    },
    {
        "start": 87.44,
        "end": 90.0,
        "text": " Oh, I've done that since I was a kid."
    },
    {
        "start": 90.0,
        "end": 91.04,
        "text": " You've done it, I don't know."
    },
    {
        "start": 91.04,
        "end": 93.2,
        "text": " I didn't say my name back or just my name."
    },
    {
        "start": 93.2,
        "end": 96.8,
        "text": " But it's been a busy day. I was selling you off air,"
    },
    {
        "start": 96.8,
        "end": 97.76,
        "text": " I hear from that."
    },
    {
        "start": 97.76,
        "end": 101.44,
        "text": " Like, there's no such thing as sometimes you could be vigilant,"
    },
    {
        "start": 101.44,
        "end": 107.12,
        "text": " but you can be real vigilant and then you find yourself with a whole lap load of stuff to deal with."
    },
    {
        "start": 107.12,
        "end": 108.64,
        "text": " So it's never a dull moment."
    },
    {
        "start": 108.64,
        "end": 109.92,
        "text": " This has been a great day."
    },
    {
        "start": 110.56,
        "end": 114.16,
        "text": " Been really, really grateful for not only some of the folks I work with,"
    },
    {
        "start": 114.16,
        "end": 115.52,
        "text": " but also my clients."
    },
    {
        "start": 115.52,
        "end": 119.52,
        "text": " They've really been real vigilant for doing two-factor authentication,"
    },
    {
        "start": 119.52,
        "end": 121.2,
        "text": " multi-factor authentication."
    },
    {
        "start": 121.2,
        "end": 123.67999999999999,
        "text": " I sing the same things even when I'm not on air to hear."
    },
    {
        "start": 123.67999999999999,
        "end": 124.08,
        "text": " Right."
    },
    {
        "start": 124.08,
        "end": 127.52,
        "text": " So, and people know me and everything else, they'd be like,"
    },
    {
        "start": 127.52,
        "end": 129.44,
        "text": " oh, wait a minute, I did two-factor authentication."
    },
    {
        "start": 129.44,
        "end": 130.72,
        "text": " Yeah, that did out of blood and skin."
    },
    {
        "start": 130.72,
        "end": 132.16,
        "text": " So it's great."
    },
    {
        "start": 132.16,
        "end": 134.4,
        "text": " So shout out to those folks who can stay secure."
    },
    {
        "start": 134.4,
        "end": 139.76,
        "text": " Always good to have the people that you know are listening to."
    },
    {
        "start": 139.76,
        "end": 141.44,
        "text": " Oh yeah, yeah, that's good stuff."
    },
    {
        "start": 141.44,
        "end": 142.16,
        "text": " Good stuff."
    },
    {
        "start": 142.16,
        "end": 143.12,
        "text": " Glad to be here."
    },
    {
        "start": 143.20000000000002,
        "end": 143.84,
        "text": " Awesome, awesome."
    },
    {
        "start": 143.84,
        "end": 145.6,
        "text": " We're happy to have you in person."
    },
    {
        "start": 145.6,
        "end": 148.16,
        "text": " It's good to not see your face on a screen if it wants."
    },
    {
        "start": 148.16,
        "end": 151.6,
        "text": " I was thinking he lived in the shed forever."
    },
    {
        "start": 151.6,
        "end": 152.08,
        "text": " I did."
    },
    {
        "start": 152.08,
        "end": 153.52,
        "text": " Like he never came out of there."
    },
    {
        "start": 153.52,
        "end": 154.56,
        "text": " Like that was weird."
    },
    {
        "start": 154.56,
        "end": 156.08,
        "text": " He did everything."
    },
    {
        "start": 156.08,
        "end": 156.88,
        "text": " He showered."
    },
    {
        "start": 156.88,
        "end": 158.0,
        "text": " He worked."
    },
    {
        "start": 158.0,
        "end": 158.8,
        "text": " I do everything."
    },
    {
        "start": 158.8,
        "end": 159.28,
        "text": " I do."
    },
    {
        "start": 159.28,
        "end": 162.16,
        "text": " I do it, but see, but remember, again, I'm just a shadow clone."
    },
    {
        "start": 162.16,
        "end": 163.52,
        "text": " He's always in the room though,"
    },
    {
        "start": 163.52,
        "end": 165.28,
        "text": " but the real Siberia is still in that shed."
    },
    {
        "start": 165.28,
        "end": 166.48000000000002,
        "text": " Bacier or whatever."
    },
    {
        "start": 166.48000000000002,
        "end": 166.96,
        "text": " Rebass."
    },
    {
        "start": 166.96,
        "end": 167.76,
        "text": " Rebass."
    },
    {
        "start": 167.76,
        "end": 168.48000000000002,
        "text": " Bacier."
    },
    {
        "start": 170.24,
        "end": 171.12,
        "text": " I'm very close."
    },
    {
        "start": 171.12,
        "end": 171.84,
        "text": " I'm very close."
    },
    {
        "start": 171.84,
        "end": 172.8,
        "text": " Beers in the shed."
    },
    {
        "start": 172.8,
        "end": 174.24,
        "text": " That's good."
    },
    {
        "start": 174.24,
        "end": 175.04,
        "text": " All right."
    },
    {
        "start": 175.04,
        "end": 177.76,
        "text": " Well, we do have an early caller on the line."
    },
    {
        "start": 177.76,
        "end": 180.56,
        "text": " She actually called in at the very beginning of the show."
    },
    {
        "start": 180.56,
        "end": 183.6,
        "text": " So Anne in West Tennessee, we've got you."
    },
    {
        "start": 183.6,
        "end": 184.32,
        "text": " You're on the line."
    },
    {
        "start": 184.32,
        "end": 184.96,
        "text": " What's going on?"
    },
    {
        "start": 186.48000000000002,
        "end": 187.36,
        "text": " Hey, guys."
    },
    {
        "start": 187.36,
        "end": 187.84,
        "text": " Thanks."
    },
    {
        "start": 187.84,
        "end": 191.36,
        "text": " I'm glad that you guys are all awake and wrapped up."
    },
    {
        "start": 191.36,
        "end": 192.16,
        "text": " That's good."
    },
    {
        "start": 194.16,
        "end": 195.6,
        "text": " You guys are exciting."
    },
    {
        "start": 195.6,
        "end": 196.72,
        "text": " Bright eyed bushy tail."
    },
    {
        "start": 198.4,
        "end": 199.12,
        "text": " Pardon?"
    },
    {
        "start": 199.12,
        "end": 200.64000000000001,
        "text": " I said, bright eyed bushy tail."
    },
    {
        "start": 200.64000000000001,
        "end": 201.04,
        "text": " Yep."
    },
    {
        "start": 202.24,
        "end": 202.64000000000001,
        "text": " Well, good."
    },
    {
        "start": 202.64000000000001,
        "end": 203.36,
        "text": " Good."
    },
    {
        "start": 203.36,
        "end": 203.6,
        "text": " Well, good."
    },
    {
        "start": 203.6,
        "end": 204.24,
        "text": " You're a quick."
    },
    {
        "start": 204.24,
        "end": 205.04,
        "text": " Yeah."
    },
    {
        "start": 205.04,
        "end": 210.0,
        "text": " Last week, my husband and I were each have iPhone 11."
    },
    {
        "start": 210.0,
        "end": 210.64000000000001,
        "text": " Okay."
    },
    {
        "start": 210.64000000000001,
        "end": 213.84,
        "text": " Well, I got lost and you know how you kind of panic."
    },
    {
        "start": 213.84,
        "end": 217.44,
        "text": " And so I heard you got an iPhone 14."
    },
    {
        "start": 217.44,
        "end": 219.2,
        "text": " That was your best deal last week."
    },
    {
        "start": 219.2,
        "end": 219.68,
        "text": " Okay."
    },
    {
        "start": 219.68,
        "end": 222.64000000000001,
        "text": " But they build it without the discount."
    },
    {
        "start": 222.64000000000001,
        "end": 224.88,
        "text": " So I was going to call him and just, you know,"
    },
    {
        "start": 224.88,
        "end": 226.4,
        "text": " I know this a little glitch."
    },
    {
        "start": 226.4,
        "end": 230.32,
        "text": " But it was, they also said it would be 1194."
    },
    {
        "start": 230.32,
        "end": 232.88,
        "text": " But it wasn't too heavy."
    },
    {
        "start": 232.88,
        "end": 238.16,
        "text": " But then just a few days ago, we get an email from Verizon."
    },
    {
        "start": 238.16,
        "end": 242.72,
        "text": " Hey, guys, how about getting an iPhone 15 for just $5?"
    },
    {
        "start": 242.72,
        "end": 243.68,
        "text": " Wow."
    },
    {
        "start": 243.68,
        "end": 244.72,
        "text": " Wow."
    },
    {
        "start": 244.72,
        "end": 248.72,
        "text": " So I'm definitely going to call them that."
    },
    {
        "start": 248.72,
        "end": 251.84,
        "text": " I wanted to ask your expertise."
    },
    {
        "start": 251.84,
        "end": 256.88,
        "text": " I know sometimes versions of iPhones are not so user friendly"
    },
    {
        "start": 256.88,
        "end": 259.52,
        "text": " and they kind of work out the things and they kind of don't."
    },
    {
        "start": 259.76,
        "end": 265.03999999999996,
        "text": " So is the iPhone 15 like it kind of stabilizes and everything?"
    },
    {
        "start": 265.03999999999996,
        "end": 267.12,
        "text": " If I could get a good deal on that?"
    },
    {
        "start": 267.12,
        "end": 270.08,
        "text": " Or if not, the 14, no, no."
    },
    {
        "start": 270.08,
        "end": 273.59999999999997,
        "text": " Would you guys recommend anything else?"
    },
    {
        "start": 273.59999999999997,
        "end": 274.71999999999997,
        "text": " Any other versions?"
    },
    {
        "start": 274.71999999999997,
        "end": 275.12,
        "text": " Gotcha."
    },
    {
        "start": 275.12,
        "end": 275.59999999999997,
        "text": " Gotcha."
    },
    {
        "start": 275.59999999999997,
        "end": 278.56,
        "text": " Well, thanks for your call and appreciate your calling in."
    },
    {
        "start": 278.56,
        "end": 281.2,
        "text": " I would definitely say because you got, you know,"
    },
    {
        "start": 281.2,
        "end": 284.96,
        "text": " the, that new iPhone 15 is the one that just went to the new"
    },
    {
        "start": 284.96,
        "end": 289.2,
        "text": " charging port, which is USB-C, which is the standard now for"
    },
    {
        "start": 289.2,
        "end": 290.15999999999997,
        "text": " just about everything."
    },
    {
        "start": 290.15999999999997,
        "end": 292.32,
        "text": " Lightning cables was what?"
    },
    {
        "start": 292.32,
        "end": 296.08,
        "text": " And USB-C, if you're not familiar, those are the ones that,"
    },
    {
        "start": 296.08,
        "end": 297.03999999999996,
        "text": " you know, you may see them."
    },
    {
        "start": 297.03999999999996,
        "end": 301.03999999999996,
        "text": " They have like a flat port but it's hollow in the middle of it."
    },
    {
        "start": 301.03999999999996,
        "end": 304.0,
        "text": " And it's a lot of people, a lot of people have known them as the"
    },
    {
        "start": 304.0,
        "end": 305.44,
        "text": " new Android chargers."
    },
    {
        "start": 306.56,
        "end": 308.32,
        "text": " That's the new standard."
    },
    {
        "start": 308.32,
        "end": 312.64,
        "text": " So I would, I don't see them giving you problems over if you've"
    },
    {
        "start": 312.64,
        "end": 315.03999999999996,
        "text": " only had that phone for a few days and you're like, oh,"
    },
    {
        "start": 315.03999999999996,
        "end": 317.44,
        "text": " y'all just sent me this email for this new phone."
    },
    {
        "start": 317.44,
        "end": 320.71999999999997,
        "text": " I'm a long time subscriber double like and I would hope."
    },
    {
        "start": 320.71999999999997,
        "end": 321.84,
        "text": " I would hope."
    },
    {
        "start": 321.84,
        "end": 325.04,
        "text": " They would say, and look, go ahead, you know what, you're absolutely right."
    },
    {
        "start": 325.04,
        "end": 326.16,
        "text": " Let's go ahead and get you on that."
    },
    {
        "start": 326.16,
        "end": 328.71999999999997,
        "text": " You haven't had it for, you know, you didn't even have it"
    },
    {
        "start": 328.71999999999997,
        "end": 330.08,
        "text": " had it, you know, a few days."
    },
    {
        "start": 330.08,
        "end": 332.64,
        "text": " I would imagine they would go ahead and do it just to keep you happy as a"
    },
    {
        "start": 332.64,
        "end": 333.2,
        "text": " customer."
    },
    {
        "start": 333.2,
        "end": 334.64,
        "text": " Um, I would imagine."
    },
    {
        "start": 334.64,
        "end": 336.96,
        "text": " Well, that makes sense."
    },
    {
        "start": 336.96,
        "end": 340.72,
        "text": " I've been almost, I did the math, it's been almost a quarter of a"
    },
    {
        "start": 340.72,
        "end": 341.6,
        "text": " century."
    },
    {
        "start": 341.6,
        "end": 344.15999999999997,
        "text": " That sounds a lot longer than 25 years."
    },
    {
        "start": 344.15999999999997,
        "end": 344.88,
        "text": " So."
    },
    {
        "start": 344.88,
        "end": 352.15999999999997,
        "text": " I would say go for the 15."
    },
    {
        "start": 352.15999999999997,
        "end": 352.4,
        "text": " Go ahead."
    },
    {
        "start": 352.4,
        "end": 352.71999999999997,
        "text": " I'm sorry."
    },
    {
        "start": 352.71999999999997,
        "end": 353.36,
        "text": " I didn't interrupt you."
    },
    {
        "start": 353.36,
        "end": 355.36,
        "text": " No, go ahead."
    },
    {
        "start": 355.36,
        "end": 357.44,
        "text": " I was going to say definitely go out for go for the 15."
    },
    {
        "start": 357.44,
        "end": 359.68,
        "text": " The, the, the, I would go for the iPhone 15."
    },
    {
        "start": 360.56,
        "end": 362.56,
        "text": " And, you know, it's the newest stuff, you know,"
    },
    {
        "start": 362.56,
        "end": 363.84,
        "text": " they want to stay on top of things."
    },
    {
        "start": 363.84,
        "end": 366.88,
        "text": " But I hear you're kind of questioning about it like, you know,"
    },
    {
        "start": 366.88,
        "end": 369.12,
        "text": " have they worked out the bugs for it and everything else."
    },
    {
        "start": 369.12,
        "end": 370.64,
        "text": " Should I go for the 15?"
    },
    {
        "start": 370.64,
        "end": 373.04,
        "text": " I mean, should you stay with the 14?"
    },
    {
        "start": 373.12,
        "end": 376.08000000000004,
        "text": " But if they've got something for you and especially I would,"
    },
    {
        "start": 376.08000000000004,
        "end": 378.88,
        "text": " I would probably consider some of the other features that they have."
    },
    {
        "start": 378.88,
        "end": 383.20000000000005,
        "text": " Like does the 14 have more or less space than the 15?"
    },
    {
        "start": 383.20000000000005,
        "end": 387.76000000000005,
        "text": " Like sometimes they'll have like 64 gigs already in 128 gigs already in."
    },
    {
        "start": 388.32000000000005,
        "end": 391.28000000000003,
        "text": " One of those may be larger and that may help you."
    },
    {
        "start": 391.28000000000003,
        "end": 393.44,
        "text": " Especially if you do a lot of things like me,"
    },
    {
        "start": 393.44,
        "end": 396.72,
        "text": " taking a lot of pictures, family pictures and videos and stuff like that."
    },
    {
        "start": 396.72,
        "end": 400.08000000000004,
        "text": " You want to save as much files as you can get to."
    },
    {
        "start": 400.08,
        "end": 403.84,
        "text": " So if you, if the 15, they're trying to tell you, yeah, $5,"
    },
    {
        "start": 403.84,
        "end": 405.12,
        "text": " but it's a 64 gig."
    },
    {
        "start": 405.12,
        "end": 406.4,
        "text": " I'm just giving that as an example."
    },
    {
        "start": 406.4,
        "end": 408.4,
        "text": " But that 14 is a 128 gig."
    },
    {
        "start": 408.4,
        "end": 409.68,
        "text": " Well, what's more important?"
    },
    {
        "start": 409.68,
        "end": 412.96,
        "text": " You have in the newest phone or having more storage space."
    },
    {
        "start": 413.59999999999997,
        "end": 416.4,
        "text": " And so that might be something for you to really kind of weigh."
    },
    {
        "start": 416.4,
        "end": 419.28,
        "text": " So I don't, you know, I don't know what features that they're off from for you."
    },
    {
        "start": 419.28,
        "end": 421.59999999999997,
        "text": " Maybe look at the other features that are involved."
    },
    {
        "start": 421.59999999999997,
        "end": 425.44,
        "text": " But if they're identically just the same phone, same features,"
    },
    {
        "start": 425.44,
        "end": 429.84,
        "text": " same speed, same camera, all that good stuff, same storage space,"
    },
    {
        "start": 430.4,
        "end": 434.96,
        "text": " go ahead and get that 15 because it's the newer model and it is using the newer."
    },
    {
        "start": 434.96,
        "end": 437.03999999999996,
        "text": " Now everybody's going to be using USB-C."
    },
    {
        "start": 437.03999999999996,
        "end": 440.0,
        "text": " And let's say, for example, you're at work and you left your charger."
    },
    {
        "start": 440.0,
        "end": 443.12,
        "text": " Well, you've got an iPhone, if you have an iPhone 15,"
    },
    {
        "start": 443.12,
        "end": 445.76,
        "text": " just about everybody around you probably would have a charger."
    },
    {
        "start": 445.76,
        "end": 446.64,
        "text": " Your phone's running low."
    },
    {
        "start": 446.64,
        "end": 448.24,
        "text": " Say, can I borrow your charger?"
    },
    {
        "start": 448.24,
        "end": 452.79999999999995,
        "text": " There'd be no problem because the iPhone 15 does work with the same charger"
    },
    {
        "start": 452.79999999999995,
        "end": 454.47999999999996,
        "text": " that most new Android's use."
    },
    {
        "start": 454.47999999999996,
        "end": 455.2,
        "text": " Yeah."
    },
    {
        "start": 455.91999999999996,
        "end": 458.15999999999997,
        "text": " Oh, look, I just want to say one thing."
    },
    {
        "start": 458.15999999999997,
        "end": 458.64,
        "text": " Sure."
    },
    {
        "start": 458.71999999999997,
        "end": 463.36,
        "text": " The other thing is that the time of the Olympics go for the gold."
    },
    {
        "start": 463.36,
        "end": 468.56,
        "text": " I'm going for the 15 unless there's something that says, no, you better not."
    },
    {
        "start": 468.56,
        "end": 473.91999999999996,
        "text": " Hey, yeah, completely, completely understand, completely understand."
    },
    {
        "start": 473.91999999999996,
        "end": 477.2,
        "text": " I'm more team Android myself and my gut was saying, hey,"
    },
    {
        "start": 477.2,
        "end": 479.03999999999996,
        "text": " just give that iPhone back in Android."
    },
    {
        "start": 479.03999999999996,
        "end": 483.2,
        "text": " I'm planning with no, I definitely, if you, if you want to get that iPhone 15,"
    },
    {
        "start": 483.2,
        "end": 486.56,
        "text": " if it looks like you want to, then go for the go for the 15."
    },
    {
        "start": 486.56,
        "end": 487.12,
        "text": " Like you said."
    },
    {
        "start": 487.52,
        "end": 490.16,
        "text": " Yeah, I'll compare it like you said."
    },
    {
        "start": 490.16,
        "end": 492.56,
        "text": " Yeah, and you got a good care."
    },
    {
        "start": 492.56,
        "end": 493.36,
        "text": " Cool."
    },
    {
        "start": 493.36,
        "end": 494.48,
        "text": " Thank you very much, Ian."
    },
    {
        "start": 495.12,
        "end": 498.8,
        "text": " Yeah, she's the Simone Biles of iPhone searching."
    },
    {
        "start": 498.8,
        "end": 500.64,
        "text": " Yeah, she only anus champ."
    },
    {
        "start": 500.64,
        "end": 504.4,
        "text": " So I want to make sure she gets this deal on this phone."
    },
    {
        "start": 504.4,
        "end": 505.04,
        "text": " I do too."
    },
    {
        "start": 505.04,
        "end": 509.2,
        "text": " I use words like trigger words like I feel like I've been duped."
    },
    {
        "start": 509.2,
        "end": 513.12,
        "text": " It was literally the next day, you know, I went in, you know,"
    },
    {
        "start": 513.12,
        "end": 516.08,
        "text": " and that way you can make them feel a little bad."
    },
    {
        "start": 516.08,
        "end": 517.12,
        "text": " And then they'll take it."
    },
    {
        "start": 517.12,
        "end": 520.88,
        "text": " But I mean, she should be in the realm of being able to return and say,"
    },
    {
        "start": 520.88,
        "end": 522.96,
        "text": " maybe, okay, I want another color."
    },
    {
        "start": 522.96,
        "end": 524.5600000000001,
        "text": " I would, yeah, you could do that."
    },
    {
        "start": 524.5600000000001,
        "end": 525.36,
        "text": " You could do that."
    },
    {
        "start": 525.36,
        "end": 529.36,
        "text": " You, but I would imagine, I would imagine, especially if Anne's been a customer"
    },
    {
        "start": 529.36,
        "end": 532.5600000000001,
        "text": " for a long time and they're like, hey, we want to go ahead and get you somebody,"
    },
    {
        "start": 532.5600000000001,
        "end": 533.36,
        "text": " get you something else."
    },
    {
        "start": 533.36,
        "end": 534.4000000000001,
        "text": " They want to keep her happy."
    },
    {
        "start": 534.4000000000001,
        "end": 534.96,
        "text": " Yeah."
    },
    {
        "start": 534.96,
        "end": 537.12,
        "text": " And so I would be like, you know, sure, no problem."
    },
    {
        "start": 537.12,
        "end": 539.36,
        "text": " Yeah, and I do have a question myself."
    },
    {
        "start": 539.36,
        "end": 540.32,
        "text": " And I don't know."
    },
    {
        "start": 540.32,
        "end": 541.9200000000001,
        "text": " I'm pretty sure this is how it works."
    },
    {
        "start": 541.9200000000001,
        "end": 545.76,
        "text": " But you know, the Windows 10, you know, the operating system is going to go out."
    },
    {
        "start": 546.16,
        "end": 550.4,
        "text": " At some point, and the devices aren't going to be able to support the new Windows."
    },
    {
        "start": 550.96,
        "end": 556.08,
        "text": " So would old iPhones eventually not be able to support the new iOS at some point?"
    },
    {
        "start": 556.08,
        "end": 557.04,
        "text": " At some point, yeah."
    },
    {
        "start": 557.04,
        "end": 558.0,
        "text": " At some point, yeah."
    },
    {
        "start": 558.0,
        "end": 560.96,
        "text": " But like, it's, and that is, that's a very good question."
    },
    {
        "start": 560.96,
        "end": 561.92,
        "text": " It's a very good point."
    },
    {
        "start": 562.56,
        "end": 566.72,
        "text": " At some point, those iOS is like, I've got friends of mine that have, have,"
    },
    {
        "start": 568.0,
        "end": 573.76,
        "text": " IMAX from like, Mac laptops and everything else from like 2014, 2015, 2016."
    },
    {
        "start": 573.76,
        "end": 578.96,
        "text": " Some of those to 2017, unless it's like 2017 or newer, if I'm not mistaken,"
    },
    {
        "start": 578.96,
        "end": 582.3199999999999,
        "text": " if I'm not mistaken, they can't take the newest version of the iOS."
    },
    {
        "start": 582.3199999999999,
        "end": 585.84,
        "text": " So of, and again, I'm not the best Apple."
    },
    {
        "start": 585.84,
        "end": 587.6,
        "text": " My son, right, are learning."
    },
    {
        "start": 587.6,
        "end": 590.56,
        "text": " He's, he's in school and they just got him a MacBook."
    },
    {
        "start": 590.56,
        "end": 594.08,
        "text": " And then I fixed my dad's, IMAX."
    },
    {
        "start": 594.08,
        "end": 595.12,
        "text": " And so he uses desktop."
    },
    {
        "start": 595.12,
        "end": 597.52,
        "text": " So he and I are learning Macs together."
    },
    {
        "start": 597.52,
        "end": 598.56,
        "text": " You know, it's a, it's a part of it."
    },
    {
        "start": 598.56,
        "end": 602.08,
        "text": " I know that hurts your feelings when they said you got to get a MacBook for it."
    },
    {
        "start": 602.08,
        "end": 603.44,
        "text": " But, you know, free was free."
    },
    {
        "start": 603.44,
        "end": 605.5200000000001,
        "text": " My dad was like, I don't know what I'm doing here."
    },
    {
        "start": 605.5200000000001,
        "end": 606.96,
        "text": " And so he went and got it going."
    },
    {
        "start": 607.6800000000001,
        "end": 608.4000000000001,
        "text": " And we worked out."
    },
    {
        "start": 608.4000000000001,
        "end": 611.12,
        "text": " So shout out, shout out to myself for learning."
    },
    {
        "start": 611.12,
        "end": 613.6,
        "text": " For trying for a brand of places to be."
    },
    {
        "start": 613.6,
        "end": 614.5600000000001,
        "text": " Shout out to me."
    },
    {
        "start": 614.5600000000001,
        "end": 615.36,
        "text": " I'm great."
    },
    {
        "start": 615.36,
        "end": 615.84,
        "text": " No, no, no."
    },
    {
        "start": 615.84,
        "end": 617.6,
        "text": " Shout out, shout out for learning, you know,"
    },
    {
        "start": 617.6,
        "end": 620.0,
        "text": " folks that want to be able to step outside their comfort zone."
    },
    {
        "start": 620.0,
        "end": 624.64,
        "text": " And that includes me as much as I bash Apple products and everything else."
    },
    {
        "start": 624.64,
        "end": 626.5600000000001,
        "text": " You know, sometimes you want to be versatile."
    },
    {
        "start": 626.5600000000001,
        "end": 628.0,
        "text": " And that's, I definitely want to be versatile."
    },
    {
        "start": 628.0,
        "end": 629.6800000000001,
        "text": " I don't want to be so stubborn."
    },
    {
        "start": 629.6800000000001,
        "end": 630.6400000000001,
        "text": " I'm an Aries."
    },
    {
        "start": 630.72,
        "end": 632.08,
        "text": " I don't want to be super stubborn."
    },
    {
        "start": 632.08,
        "end": 633.04,
        "text": " I think it's stubborn."
    },
    {
        "start": 633.04,
        "end": 633.84,
        "text": " My wife would disagree."
    },
    {
        "start": 633.84,
        "end": 635.04,
        "text": " I knew we were the same."
    },
    {
        "start": 636.56,
        "end": 638.56,
        "text": " I'm, come on now, Arian Twin."
    },
    {
        "start": 638.56,
        "end": 639.52,
        "text": " Come on now."
    },
    {
        "start": 639.52,
        "end": 640.48,
        "text": " Come on now."
    },
    {
        "start": 640.48,
        "end": 641.4399999999999,
        "text": " Come on."
    },
    {
        "start": 641.4399999999999,
        "end": 642.88,
        "text": " We got, we have monthly meetings."
    },
    {
        "start": 642.88,
        "end": 643.68,
        "text": " I'm not sure."
    },
    {
        "start": 643.68,
        "end": 645.04,
        "text": " I'm not sure that's the right word."
    },
    {
        "start": 645.04,
        "end": 646.3199999999999,
        "text": " It's Aries, Aries."
    },
    {
        "start": 646.3199999999999,
        "end": 647.1999999999999,
        "text": " Where there's something like that."
    },
    {
        "start": 647.1999999999999,
        "end": 648.4,
        "text": " Arian, it's Arian."
    },
    {
        "start": 648.4,
        "end": 649.28,
        "text": " Is that really?"
    },
    {
        "start": 649.28,
        "end": 650.08,
        "text": " Yeah, not that."
    },
    {
        "start": 650.08,
        "end": 651.92,
        "text": " That's really unfortunate."
    },
    {
        "start": 651.92,
        "end": 653.6,
        "text": " You know, I'm an astrology person."
    },
    {
        "start": 653.6,
        "end": 655.68,
        "text": " Not the, not the other Arian person."
    },
    {
        "start": 655.68,
        "end": 656.48,
        "text": " Right."
    },
    {
        "start": 656.48,
        "end": 657.2,
        "text": " Yeah."
    },
    {
        "start": 657.2,
        "end": 657.36,
        "text": " Yeah."
    },
    {
        "start": 657.36,
        "end": 657.84,
        "text": " All right."
    },
    {
        "start": 657.84,
        "end": 658.64,
        "text": " You know, I see."
    },
    {
        "start": 658.72,
        "end": 660.88,
        "text": " I was promised we have Mike and Tupelo"
    },
    {
        "start": 660.88,
        "end": 662.16,
        "text": " who has been patiently waiting"
    },
    {
        "start": 662.16,
        "end": 663.12,
        "text": " and I appreciate you, Mike."
    },
    {
        "start": 663.12,
        "end": 663.68,
        "text": " What's going on?"
    },
    {
        "start": 664.88,
        "end": 665.68,
        "text": " Morning, guys."
    },
    {
        "start": 665.68,
        "end": 666.72,
        "text": " I'm taking my call."
    },
    {
        "start": 668.24,
        "end": 671.1999999999999,
        "text": " I bought a transonic tough book,"
    },
    {
        "start": 671.1999999999999,
        "end": 673.52,
        "text": " laptop in December,"
    },
    {
        "start": 673.52,
        "end": 678.64,
        "text": " used through Amazon and bought the"
    },
    {
        "start": 678.64,
        "end": 680.4,
        "text": " aftermarket warranty on it,"
    },
    {
        "start": 680.4,
        "end": 681.68,
        "text": " which I don't normally do,"
    },
    {
        "start": 681.68,
        "end": 683.2,
        "text": " but it wasn't too bad a price"
    },
    {
        "start": 683.2,
        "end": 686.16,
        "text": " and knowing what laptops are like."
    },
    {
        "start": 686.16,
        "end": 688.24,
        "text": " I thought it might be worthwhile."
    },
    {
        "start": 688.32,
        "end": 691.12,
        "text": " Anyway, the machine ride works fine"
    },
    {
        "start": 691.12,
        "end": 692.64,
        "text": " except the battery was weak"
    },
    {
        "start": 692.64,
        "end": 694.4,
        "text": " wouldn't hold the charge for a very long."
    },
    {
        "start": 695.52,
        "end": 701.6800000000001,
        "text": " So I got a newer battery from supposedly the seller"
    },
    {
        "start": 701.6800000000001,
        "end": 703.52,
        "text": " after some back and forth."
    },
    {
        "start": 703.52,
        "end": 706.8,
        "text": " And now that battery has gotten weakened."
    },
    {
        "start": 706.8,
        "end": 709.6,
        "text": " I mean, it's just basically you have to keep the machine plugged in."
    },
    {
        "start": 710.4,
        "end": 713.6,
        "text": " So I've opened a claim with Arian"
    },
    {
        "start": 713.6,
        "end": 718.08,
        "text": " who is the, you know, the insurance provider"
    },
    {
        "start": 718.1600000000001,
        "end": 720.5600000000001,
        "text": " for this machine through Amazon."
    },
    {
        "start": 721.2,
        "end": 725.84,
        "text": " And after a very unsatisfactory chat online"
    },
    {
        "start": 725.84,
        "end": 728.48,
        "text": " with one of the people where we started out very friendly"
    },
    {
        "start": 729.12,
        "end": 731.2800000000001,
        "text": " and yes, we'll cover that."
    },
    {
        "start": 731.2800000000001,
        "end": 732.72,
        "text": " And I told him what,"
    },
    {
        "start": 732.72,
        "end": 734.08,
        "text": " I don't need to return the laptop."
    },
    {
        "start": 734.08,
        "end": 737.9200000000001,
        "text": " I just need a new battery because it's easily taken out."
    },
    {
        "start": 737.9200000000001,
        "end": 740.32,
        "text": " Oh, well, when we don't, we won't cover a battery"
    },
    {
        "start": 740.32,
        "end": 742.1600000000001,
        "text": " because it's consumable."
    },
    {
        "start": 742.1600000000001,
        "end": 742.6400000000001,
        "text": " Right."
    },
    {
        "start": 743.6,
        "end": 746.96,
        "text": " So anyway, but they've already sent me a box"
    },
    {
        "start": 746.96,
        "end": 748.8,
        "text": " and to return it."
    },
    {
        "start": 748.8,
        "end": 750.4,
        "text": " So two parts to the question."
    },
    {
        "start": 751.4399999999999,
        "end": 754.64,
        "text": " What do I need to take off that off my laptop"
    },
    {
        "start": 754.64,
        "end": 757.6,
        "text": " as far as personal material and things"
    },
    {
        "start": 757.6,
        "end": 759.84,
        "text": " and there's not much on it so it won't be very difficult"
    },
    {
        "start": 760.56,
        "end": 763.52,
        "text": " before I send it back to someone somewhere."
    },
    {
        "start": 764.72,
        "end": 768.72,
        "text": " And then the wisdom of returning it"
    },
    {
        "start": 768.72,
        "end": 770.3199999999999,
        "text": " hoping that they're going to, you know,"
    },
    {
        "start": 770.8000000000001,
        "end": 774.0,
        "text": " do their duty and give me a better battery"
    },
    {
        "start": 774.0,
        "end": 775.6,
        "text": " versus just buying one,"
    },
    {
        "start": 776.24,
        "end": 782.72,
        "text": " which these batteries range from 60 to 160 on one line."
    },
    {
        "start": 784.4000000000001,
        "end": 784.96,
        "text": " I got you."
    },
    {
        "start": 784.96,
        "end": 785.7600000000001,
        "text": " I got you."
    },
    {
        "start": 785.7600000000001,
        "end": 786.8000000000001,
        "text": " Well, great question, Mike."
    },
    {
        "start": 786.8000000000001,
        "end": 787.36,
        "text": " Great question."
    },
    {
        "start": 787.36,
        "end": 788.24,
        "text": " Thanks for calling in."
    },
    {
        "start": 789.2800000000001,
        "end": 794.08,
        "text": " So there are multiple things that can impact that charging"
    },
    {
        "start": 794.08,
        "end": 794.8800000000001,
        "text": " of that battery."
    },
    {
        "start": 795.7600000000001,
        "end": 798.1600000000001,
        "text": " And it's not always the battery that's gone bad."
    },
    {
        "start": 798.24,
        "end": 802.0799999999999,
        "text": " There are two other main components that, well, three really."
    },
    {
        "start": 802.0799999999999,
        "end": 804.7199999999999,
        "text": " Three other main components that can impact that."
    },
    {
        "start": 804.7199999999999,
        "end": 807.36,
        "text": " It could be the charging cable that you have."
    },
    {
        "start": 807.36,
        "end": 809.28,
        "text": " Like the actual AC adapter, right?"
    },
    {
        "start": 809.28,
        "end": 811.04,
        "text": " The one that plugs into the wall"
    },
    {
        "start": 811.04,
        "end": 812.88,
        "text": " and the one that connects to your computer."
    },
    {
        "start": 813.4399999999999,
        "end": 817.36,
        "text": " So before you pack that up and before you send that off"
    },
    {
        "start": 817.36,
        "end": 821.52,
        "text": " in Europe, you know, days, weeks without your laptop,"
    },
    {
        "start": 822.4,
        "end": 825.68,
        "text": " I know always we always bash big box stores on the show sometimes."
    },
    {
        "start": 825.68,
        "end": 831.1999999999999,
        "text": " But you can go to Walmart actually and get a universal charger for like 60 bucks."
    },
    {
        "start": 832.0799999999999,
        "end": 836.0,
        "text": " You can go ahead and see if, and that usually that universal charger,"
    },
    {
        "start": 836.0,
        "end": 838.88,
        "text": " you will need to check what's called the power rating"
    },
    {
        "start": 838.88,
        "end": 840.0799999999999,
        "text": " because you don't want to fry that thing."
    },
    {
        "start": 840.64,
        "end": 841.92,
        "text": " You don't want to get the wrong one."
    },
    {
        "start": 842.4799999999999,
        "end": 844.2399999999999,
        "text": " But make sure you go to Walmart."
    },
    {
        "start": 844.2399999999999,
        "end": 845.92,
        "text": " If they don't have it, you can check with best buy."
    },
    {
        "start": 845.92,
        "end": 849.1999999999999,
        "text": " I know sometimes I'm not always crazy about these big box stores."
    },
    {
        "start": 849.1999999999999,
        "end": 853.8399999999999,
        "text": " But their universal stuff is cheaper and you can get access to it faster"
    },
    {
        "start": 853.84,
        "end": 855.84,
        "text": " versus waiting through Amazon and everything else."
    },
    {
        "start": 855.84,
        "end": 859.6800000000001,
        "text": " But get the right charging cable, get the right AC adapter"
    },
    {
        "start": 859.6800000000001,
        "end": 862.8000000000001,
        "text": " and try to plug that in first because they just sent you a battery."
    },
    {
        "start": 863.36,
        "end": 866.32,
        "text": " So one thing to keep in mind is to try to first swap out."
    },
    {
        "start": 867.12,
        "end": 873.6800000000001,
        "text": " IT always teaches us to try to go ahead and solve for each different things around there."
    },
    {
        "start": 873.6800000000001,
        "end": 875.52,
        "text": " If you swap the battery, there's still a problem."
    },
    {
        "start": 875.52,
        "end": 877.2,
        "text": " We're going to think about the adapter."
    },
    {
        "start": 877.2,
        "end": 879.84,
        "text": " If you swap the adapter out, it's still not charging."
    },
    {
        "start": 879.84,
        "end": 882.0,
        "text": " There's something called a charging needle,"
    },
    {
        "start": 882.0,
        "end": 886.0,
        "text": " which is what the plug that goes into your computer is usually a needle."
    },
    {
        "start": 886.0,
        "end": 888.08,
        "text": " Like a needle that you would go to the hospital for,"
    },
    {
        "start": 888.08,
        "end": 889.84,
        "text": " it kind of looks like just a little thinner."
    },
    {
        "start": 889.84,
        "end": 892.08,
        "text": " Sometimes, sometimes even more fragile."
    },
    {
        "start": 892.08,
        "end": 894.4,
        "text": " If that gets cracked, it may not charge."
    },
    {
        "start": 894.4,
        "end": 895.6,
        "text": " So that's the second part."
    },
    {
        "start": 895.6,
        "end": 899.84,
        "text": " So you got the AC adapter, the charging needle, which is harder to fix."
    },
    {
        "start": 899.84,
        "end": 905.28,
        "text": " So that charging needle or the charging point that connects it to the inside,"
    },
    {
        "start": 905.28,
        "end": 910.32,
        "text": " that connects the adapter that would run the electricity through the motherboard"
    },
    {
        "start": 910.32,
        "end": 912.08,
        "text": " or through up through parts of the motherboard."
    },
    {
        "start": 912.08,
        "end": 915.36,
        "text": " That's the third part that would connect it to the battery."
    },
    {
        "start": 915.36,
        "end": 917.2800000000001,
        "text": " So you swap the battery out."
    },
    {
        "start": 917.2800000000001,
        "end": 918.32,
        "text": " You're still having a problem."
    },
    {
        "start": 918.32,
        "end": 923.2800000000001,
        "text": " I would say first, in terms of easiest to hardest to deal with,"
    },
    {
        "start": 923.2800000000001,
        "end": 925.44,
        "text": " would be to try to get the AC adapter."
    },
    {
        "start": 926.08,
        "end": 928.72,
        "text": " If that doesn't work, try the motherboard."
    },
    {
        "start": 928.72,
        "end": 930.6400000000001,
        "text": " Rule out the motherboard."
    },
    {
        "start": 930.6400000000001,
        "end": 932.5600000000001,
        "text": " If that doesn't work, the charging needle."
    },
    {
        "start": 932.5600000000001,
        "end": 934.0,
        "text": " The charging needle is most difficult."
    },
    {
        "start": 935.2,
        "end": 936.4000000000001,
        "text": " And most more of a pain."
    },
    {
        "start": 936.4000000000001,
        "end": 938.6400000000001,
        "text": " You can get to it, open it up, but it's more of a pain."
    },
    {
        "start": 938.6400000000001,
        "end": 940.0,
        "text": " It's very delicate."
    },
    {
        "start": 940.48,
        "end": 942.08,
        "text": " There's a crack in it that'll do it."
    },
    {
        "start": 942.08,
        "end": 946.16,
        "text": " But, guarantee you, one of those three things before you send this off,"
    },
    {
        "start": 946.96,
        "end": 950.32,
        "text": " before you have to wait two or three weeks for the RMA."
    },
    {
        "start": 950.32,
        "end": 953.2,
        "text": " Now, if you just want to go ahead and send it to answer your question,"
    },
    {
        "start": 953.2,
        "end": 957.12,
        "text": " if you want to send it, if you're familiar with the internal workings of your computer,"
    },
    {
        "start": 957.12,
        "end": 961.6,
        "text": " you can actually pop it open and take your hard drive out, problem solve."
    },
    {
        "start": 961.6,
        "end": 964.88,
        "text": " Because what they need is to be able to make sure it charges,"
    },
    {
        "start": 964.88,
        "end": 966.88,
        "text": " you don't need your hard drive."
    },
    {
        "start": 966.88,
        "end": 970.56,
        "text": " They don't need if you're really concerned about your privacy and everything else."
    },
    {
        "start": 970.56,
        "end": 974.96,
        "text": " You can pop that hard drive out or Google how to be able to remove the hard drive on that device."
    },
    {
        "start": 975.68,
        "end": 979.92,
        "text": " Pop that hard drive out, keep it with you while you send it out, back to Panasonic."
    },
    {
        "start": 980.8,
        "end": 983.52,
        "text": " But, I'm willing to bet."
    },
    {
        "start": 983.52,
        "end": 986.08,
        "text": " And again, your hard drive, we talked about this before,"
    },
    {
        "start": 986.08,
        "end": 987.4399999999999,
        "text": " your hard drive is your guts."
    },
    {
        "start": 987.4399999999999,
        "end": 988.4,
        "text": " You take the guts out."
    },
    {
        "start": 988.4,
        "end": 992.0,
        "text": " The computer will still turn on and it will do everything else,"
    },
    {
        "start": 992.0,
        "end": 994.64,
        "text": " but it won't load windows or won't show your files,"
    },
    {
        "start": 994.64,
        "end": 997.1999999999999,
        "text": " you don't have to worry about any privacy stuff, etc."
    },
    {
        "start": 997.1999999999999,
        "end": 999.68,
        "text": " But if you take those guts out, if you take those guts out,"
    },
    {
        "start": 999.68,
        "end": 1002.0,
        "text": " you can still send them to the computer, no problem."
    },
    {
        "start": 1002.0,
        "end": 1004.8,
        "text": " And then when they send it back to you, you put the guts back in,"
    },
    {
        "start": 1004.8,
        "end": 1005.92,
        "text": " it starts back up, hopefully."
    },
    {
        "start": 1006.48,
        "end": 1009.28,
        "text": " But I mean, hopefully just be careful with what you're touching."
    },
    {
        "start": 1009.28,
        "end": 1010.08,
        "text": " You're not sure."
    },
    {
        "start": 1010.08,
        "end": 1012.3199999999999,
        "text": " Touch the basis with your favorite IT guy or gal,"
    },
    {
        "start": 1012.3199999999999,
        "end": 1016.96,
        "text": " or use Google YouTube University to know to find it."
    },
    {
        "start": 1016.96,
        "end": 1022.4,
        "text": " But I wager, I wager lunch before you send that out."
    },
    {
        "start": 1022.96,
        "end": 1024.16,
        "text": " Try that AC adapter."
    },
    {
        "start": 1024.64,
        "end": 1026.8000000000002,
        "text": " Because especially because you can run to a Walmart right now,"
    },
    {
        "start": 1026.8000000000002,
        "end": 1028.4,
        "text": " and go get you a universal one,"
    },
    {
        "start": 1028.4,
        "end": 1030.3200000000002,
        "text": " that fits according to your power rating."
    },
    {
        "start": 1030.3200000000002,
        "end": 1031.3600000000001,
        "text": " That's what I would recommend, Mike."
    },
    {
        "start": 1032.16,
        "end": 1034.64,
        "text": " But if you just absolutely feel like you need to send it to them,"
    },
    {
        "start": 1035.5200000000002,
        "end": 1037.5200000000002,
        "text": " pop it open, take that hard drive out."
    },
    {
        "start": 1037.5200000000002,
        "end": 1040.96,
        "text": " You know, if you need YouTube University or your favorite IT guy"
    },
    {
        "start": 1040.96,
        "end": 1043.3600000000001,
        "text": " or gal to help you, pop it out,"
    },
    {
        "start": 1043.3600000000001,
        "end": 1045.2800000000002,
        "text": " you can keep your hard drive and then send it to them"
    },
    {
        "start": 1045.2800000000002,
        "end": 1046.48,
        "text": " and let them do their thing."
    },
    {
        "start": 1046.48,
        "end": 1050.64,
        "text": " Mike, I would also get severe contact information just in case you win"
    },
    {
        "start": 1050.64,
        "end": 1053.5200000000002,
        "text": " and you need that lunch."
    },
    {
        "start": 1053.52,
        "end": 1055.12,
        "text": " I need to cast it in, yeah."
    },
    {
        "start": 1055.12,
        "end": 1056.32,
        "text": " Even lunch, okay."
    },
    {
        "start": 1056.32,
        "end": 1056.8,
        "text": " All right."
    },
    {
        "start": 1056.8,
        "end": 1057.6,
        "text": " You're right."
    },
    {
        "start": 1057.6,
        "end": 1058.4,
        "text": " You're welcome."
    },
    {
        "start": 1059.52,
        "end": 1065.2,
        "text": " Now, I do have a second charging cable and system"
    },
    {
        "start": 1065.2,
        "end": 1066.96,
        "text": " from another Panestime machine."
    },
    {
        "start": 1066.96,
        "end": 1070.8799999999999,
        "text": " If the battery, if the computer shows 100% charge"
    },
    {
        "start": 1070.8799999999999,
        "end": 1073.44,
        "text": " after I put it on charge,"
    },
    {
        "start": 1073.44,
        "end": 1075.04,
        "text": " and then the battery goes down,"
    },
    {
        "start": 1075.04,
        "end": 1077.84,
        "text": " is that an indication that the battery is bad"
    },
    {
        "start": 1077.84,
        "end": 1079.52,
        "text": " or is it just some false reading?"
    },
    {
        "start": 1080.16,
        "end": 1082.4,
        "text": " That..."
    },
    {
        "start": 1083.92,
        "end": 1084.56,
        "text": " So..."
    },
    {
        "start": 1084.56,
        "end": 1085.84,
        "text": " There's some other problem."
    },
    {
        "start": 1085.84,
        "end": 1087.68,
        "text": " So batteries do have memory."
    },
    {
        "start": 1089.04,
        "end": 1091.04,
        "text": " I think we talked about that before on the show."
    },
    {
        "start": 1091.04,
        "end": 1094.0,
        "text": " Like, there's times when you should charge your battery."
    },
    {
        "start": 1094.0,
        "end": 1096.32,
        "text": " There's good time when you shouldn't"
    },
    {
        "start": 1096.32,
        "end": 1097.52,
        "text": " should not charge your battery."
    },
    {
        "start": 1099.12,
        "end": 1101.76,
        "text": " Laptops and everything, you don't really have that issue."
    },
    {
        "start": 1101.76,
        "end": 1102.8,
        "text": " But you can go ahead."
    },
    {
        "start": 1102.8,
        "end": 1104.8799999999999,
        "text": " If you plug it up and it suddenly,"
    },
    {
        "start": 1104.8799999999999,
        "end": 1108.72,
        "text": " if it suddenly starts showing 99, 98, 97,"
    },
    {
        "start": 1109.1200000000001,
        "end": 1112.16,
        "text": " is decreasing, then yeah, that might be a battery issue"
    },
    {
        "start": 1112.16,
        "end": 1114.08,
        "text": " or it might be the charging cable"
    },
    {
        "start": 1114.08,
        "end": 1115.84,
        "text": " or it might be something with the motherboard"
    },
    {
        "start": 1115.84,
        "end": 1117.2,
        "text": " connecting to the battery."
    },
    {
        "start": 1117.2,
        "end": 1117.52,
        "text": " Right."
    },
    {
        "start": 1117.52,
        "end": 1119.6000000000001,
        "text": " So that's what makes me think."
    },
    {
        "start": 1119.6000000000001,
        "end": 1121.6000000000001,
        "text": " Try those things first,"
    },
    {
        "start": 1122.24,
        "end": 1124.88,
        "text": " and then even include in your communications"
    },
    {
        "start": 1124.88,
        "end": 1126.16,
        "text": " back to Panasonic,"
    },
    {
        "start": 1126.16,
        "end": 1128.08,
        "text": " say, hey, I did try another cable."
    },
    {
        "start": 1128.08,
        "end": 1129.92,
        "text": " Make sure you're using the same cable though."
    },
    {
        "start": 1129.92,
        "end": 1131.04,
        "text": " Like, if that's the same,"
    },
    {
        "start": 1131.04,
        "end": 1134.4,
        "text": " invest the exact same one in terms of power rating."
    },
    {
        "start": 1134.4,
        "end": 1136.0,
        "text": " Again, you don't want to fry it or cause"
    },
    {
        "start": 1136.0,
        "end": 1137.92,
        "text": " other electrical damage to your computer."
    },
    {
        "start": 1137.92,
        "end": 1139.68,
        "text": " But try another cable."
    },
    {
        "start": 1139.68,
        "end": 1140.72,
        "text": " See if that cable works."
    },
    {
        "start": 1140.72,
        "end": 1142.8000000000002,
        "text": " If it does work, problem's off."
    },
    {
        "start": 1142.8000000000002,
        "end": 1144.24,
        "text": " If it still does not,"
    },
    {
        "start": 1144.24,
        "end": 1146.88,
        "text": " something is not sending that electricity there."
    },
    {
        "start": 1146.88,
        "end": 1149.52,
        "text": " Because now you've tried two batteries"
    },
    {
        "start": 1149.52,
        "end": 1151.1200000000001,
        "text": " and two AC adapters"
    },
    {
        "start": 1151.1200000000001,
        "end": 1152.96,
        "text": " and it's still eating battery."
    },
    {
        "start": 1153.6000000000001,
        "end": 1156.0800000000002,
        "text": " That's something else is see that at charging needle"
    },
    {
        "start": 1156.0800000000002,
        "end": 1157.44,
        "text": " or the charging port"
    },
    {
        "start": 1157.44,
        "end": 1159.68,
        "text": " or something between the connection"
    },
    {
        "start": 1159.68,
        "end": 1162.16,
        "text": " from the charging port going to the battery"
    },
    {
        "start": 1162.16,
        "end": 1163.68,
        "text": " which is covered by the motherboard."
    },
    {
        "start": 1163.68,
        "end": 1165.92,
        "text": " One of those two guaranteed."
    },
    {
        "start": 1165.92,
        "end": 1168.48,
        "text": " The charging needle is the more irritating one to deal with."
    },
    {
        "start": 1168.48,
        "end": 1170.16,
        "text": " The charging port charging needle"
    },
    {
        "start": 1170.16,
        "end": 1172.0800000000002,
        "text": " is the more irritating one to deal with."
    },
    {
        "start": 1172.0800000000002,
        "end": 1173.8400000000001,
        "text": " But it's a possibility."
    },
    {
        "start": 1173.8400000000001,
        "end": 1175.92,
        "text": " And so that way at least you can touch"
    },
    {
        "start": 1175.92,
        "end": 1177.92,
        "text": " bases with them and say, hey, I've tried this."
    },
    {
        "start": 1177.92,
        "end": 1179.3600000000001,
        "text": " I've tried two AC adapters."
    },
    {
        "start": 1179.3600000000001,
        "end": 1180.96,
        "text": " I've done this."
    },
    {
        "start": 1180.96,
        "end": 1181.76,
        "text": " I've done this."
    },
    {
        "start": 1181.76,
        "end": 1182.5600000000002,
        "text": " I've done this."
    },
    {
        "start": 1182.5600000000002,
        "end": 1183.76,
        "text": " That can help them whittle out,"
    },
    {
        "start": 1183.76,
        "end": 1185.8400000000001,
        "text": " you know, what to do and get to it quicker."
    },
    {
        "start": 1185.8400000000001,
        "end": 1187.04,
        "text": " And I'm sure they'll appreciate."
    },
    {
        "start": 1187.04,
        "end": 1189.2,
        "text": " That means that hey, you're tech savvy enough"
    },
    {
        "start": 1189.2,
        "end": 1190.72,
        "text": " to try to do it for yourself"
    },
    {
        "start": 1190.72,
        "end": 1192.4,
        "text": " to the extent that you aren't damaging it."
    },
    {
        "start": 1192.4,
        "end": 1194.48,
        "text": " And you're trying to make their job easier to make you happier."
    },
    {
        "start": 1196.4,
        "end": 1196.92,
        "text": " Great."
    },
    {
        "start": 1196.92,
        "end": 1198.4,
        "text": " Well, thanks for your advice this morning."
    },
    {
        "start": 1198.4,
        "end": 1198.92,
        "text": " No problem."
    },
    {
        "start": 1198.92,
        "end": 1199.64,
        "text": " Thank you for your show."
    },
    {
        "start": 1199.64,
        "end": 1200.48,
        "text": " Thanks for calling."
    },
    {
        "start": 1200.48,
        "end": 1201.3200000000002,
        "text": " Absolutely."
    },
    {
        "start": 1201.3200000000002,
        "end": 1202.16,
        "text": " Thank you for saying that, Mike."
    },
    {
        "start": 1202.16,
        "end": 1203.52,
        "text": " We appreciate you."
    },
    {
        "start": 1203.52,
        "end": 1205.04,
        "text": " Let's stay on the phone lines."
    },
    {
        "start": 1205.04,
        "end": 1207.48,
        "text": " We've got Terry and Laurel who has a problem"
    },
    {
        "start": 1207.48,
        "end": 1208.8000000000002,
        "text": " with their password."
    },
    {
        "start": 1208.8000000000002,
        "end": 1210.96,
        "text": " Terry, what's going on?"
    },
    {
        "start": 1210.96,
        "end": 1212.72,
        "text": " So let me tell you what happened."
    },
    {
        "start": 1212.72,
        "end": 1214.04,
        "text": " Oh, no."
    },
    {
        "start": 1214.04,
        "end": 1217.28,
        "text": " I think I know the end."
    },
    {
        "start": 1217.28,
        "end": 1221.76,
        "text": " So my daughter's phone went out and it was an Apple phone."
    },
    {
        "start": 1221.76,
        "end": 1222.68,
        "text": " I noticed some error."
    },
    {
        "start": 1222.68,
        "end": 1225.8000000000002,
        "text": " It's not so happy with that."
    },
    {
        "start": 1226.8,
        "end": 1230.76,
        "text": " But anyway, so she had to have, she sleeps like"
    },
    {
        "start": 1230.76,
        "end": 1234.6,
        "text": " with her phone in some kind of a word, makes noise."
    },
    {
        "start": 1234.6,
        "end": 1236.52,
        "text": " Anyway, she made my iPad."
    },
    {
        "start": 1236.52,
        "end": 1238.08,
        "text": " So I gave her my iPad."
    },
    {
        "start": 1238.08,
        "end": 1242.1599999999999,
        "text": " She then put all of her stuff on the iPad"
    },
    {
        "start": 1242.1599999999999,
        "end": 1246.24,
        "text": " through her Apple ID."
    },
    {
        "start": 1246.24,
        "end": 1248.04,
        "text": " But then she forgot her password."
    },
    {
        "start": 1248.04,
        "end": 1251.36,
        "text": " Well, she had it written down that she exhaust it."
    },
    {
        "start": 1251.36,
        "end": 1256.8799999999999,
        "text": " So now when I try to clear the iPad to load my Apple,"
    },
    {
        "start": 1256.8799999999999,
        "end": 1259.9599999999998,
        "text": " I do stuff back on the iPad."
    },
    {
        "start": 1259.9599999999998,
        "end": 1260.9599999999998,
        "text": " It won't do it."
    },
    {
        "start": 1260.9599999999998,
        "end": 1264.04,
        "text": " Because we can't get past the password."
    },
    {
        "start": 1264.04,
        "end": 1265.4799999999998,
        "text": " What do I do?"
    },
    {
        "start": 1265.4799999999998,
        "end": 1268.12,
        "text": " Does she need to go with me to the Apple store?"
    },
    {
        "start": 1268.12,
        "end": 1269.7199999999998,
        "text": " Or what?"
    },
    {
        "start": 1269.7199999999998,
        "end": 1272.6399999999999,
        "text": " I mean, what do you, I've got to get my iPad back."
    },
    {
        "start": 1272.6399999999999,
        "end": 1276.6,
        "text": " And I can't even wipe it because you have to have a password."
    },
    {
        "start": 1276.6,
        "end": 1277.4399999999998,
        "text": " Right."
    },
    {
        "start": 1277.4399999999998,
        "end": 1280.76,
        "text": " It stops me before I can wipe it."
    },
    {
        "start": 1280.76,
        "end": 1281.76,
        "text": " Good friend of mine."
    },
    {
        "start": 1281.76,
        "end": 1284.8799999999999,
        "text": " I do droning as well."
    },
    {
        "start": 1284.8799999999999,
        "end": 1287.16,
        "text": " And I was using, I was going to use a friend of mine"
    },
    {
        "start": 1287.16,
        "end": 1288.0,
        "text": " gave me an iPad."
    },
    {
        "start": 1288.0,
        "end": 1289.0,
        "text": " It's interesting."
    },
    {
        "start": 1289.0,
        "end": 1291.12,
        "text": " You say that I was going to use an iPad to be able to use"
    },
    {
        "start": 1291.12,
        "end": 1293.92,
        "text": " as my controller for the drone."
    },
    {
        "start": 1293.92,
        "end": 1295.8,
        "text": " But I can't even unlock it."
    },
    {
        "start": 1295.8,
        "end": 1296.72,
        "text": " My friend of mine gave to me."
    },
    {
        "start": 1296.72,
        "end": 1298.2,
        "text": " He's like, oh, I'm not even using it anymore."
    },
    {
        "start": 1298.2,
        "end": 1299.52,
        "text": " We can't even unlock it anymore."
    },
    {
        "start": 1299.52,
        "end": 1301.48,
        "text": " I gotta go, I gotta go contact him."
    },
    {
        "start": 1301.48,
        "end": 1302.96,
        "text": " And he and his wife are texting us."
    },
    {
        "start": 1302.96,
        "end": 1304.8,
        "text": " Like do you all know the pin code?"
    },
    {
        "start": 1304.8,
        "end": 1308.04,
        "text": " Short answer is if the, I forgot, like Apple's,"
    },
    {
        "start": 1308.04,
        "end": 1312.08,
        "text": " I forgot dialogue and everything else doesn't work for you."
    },
    {
        "start": 1312.08,
        "end": 1315.2,
        "text": " You may have to go to an Apple store."
    },
    {
        "start": 1315.2,
        "end": 1318.36,
        "text": " I really wish I had to say outside of that."
    },
    {
        "start": 1318.36,
        "end": 1321.0,
        "text": " I've went on good old YouTube University"
    },
    {
        "start": 1321.0,
        "end": 1323.04,
        "text": " to see how to be able to hard reset"
    },
    {
        "start": 1323.04,
        "end": 1325.12,
        "text": " where you would use iTunes and plug it up"
    },
    {
        "start": 1325.12,
        "end": 1328.48,
        "text": " and stand on the one leg and put your finger on a nose."
    },
    {
        "start": 1328.48,
        "end": 1330.8799999999999,
        "text": " I tried to do those different things."
    },
    {
        "start": 1330.8799999999999,
        "end": 1335.8799999999999,
        "text": " My fear is if I do wipe it, okay, a wipe or stuff,"
    },
    {
        "start": 1335.88,
        "end": 1338.24,
        "text": " it's gonna go off for her friend too."
    },
    {
        "start": 1338.24,
        "end": 1340.7600000000002,
        "text": " It's somehow, I don't know."
    },
    {
        "start": 1340.7600000000002,
        "end": 1343.92,
        "text": " No, what you would wipe is you would wipe the connection."
    },
    {
        "start": 1343.92,
        "end": 1346.2800000000002,
        "text": " You're not gonna delete them in the data saves."
    },
    {
        "start": 1346.2800000000002,
        "end": 1348.64,
        "text": " And then the main thing is so when you have something,"
    },
    {
        "start": 1348.64,
        "end": 1349.6000000000001,
        "text": " that's a good point."
    },
    {
        "start": 1349.6000000000001,
        "end": 1352.3600000000001,
        "text": " So cloud computing means it's saved somewhere."
    },
    {
        "start": 1352.3600000000001,
        "end": 1354.4,
        "text": " It's not even saved to technically,"
    },
    {
        "start": 1354.4,
        "end": 1357.8400000000001,
        "text": " it's not even saved to that iPad or to your daughter's phone."
    },
    {
        "start": 1357.8400000000001,
        "end": 1359.7600000000002,
        "text": " It's saved in the cloud remotely."
    },
    {
        "start": 1359.7600000000002,
        "end": 1360.8400000000001,
        "text": " So when you wipe it,"
    },
    {
        "start": 1360.8400000000001,
        "end": 1363.64,
        "text": " you're just severing your connection to the cloud."
    },
    {
        "start": 1363.64,
        "end": 1366.88,
        "text": " It's still up in the heavens somewhere."
    },
    {
        "start": 1366.88,
        "end": 1370.24,
        "text": " Sitting up there next to Elon Musk satellites"
    },
    {
        "start": 1370.24,
        "end": 1372.16,
        "text": " and everything's floating up there somewhere."
    },
    {
        "start": 1372.16,
        "end": 1373.64,
        "text": " It's still there."
    },
    {
        "start": 1373.64,
        "end": 1376.24,
        "text": " And so once you use a device,"
    },
    {
        "start": 1376.24,
        "end": 1378.1200000000001,
        "text": " if I bought you, I say,"
    },
    {
        "start": 1378.1200000000001,
        "end": 1379.6000000000001,
        "text": " happy birthday, here's a new phone."
    },
    {
        "start": 1379.6000000000001,
        "end": 1380.5600000000002,
        "text": " And then you get a phone,"
    },
    {
        "start": 1380.5600000000002,
        "end": 1381.8000000000002,
        "text": " you log in and everything else."
    },
    {
        "start": 1381.8000000000002,
        "end": 1383.8400000000001,
        "text": " The cloud is gonna say,"
    },
    {
        "start": 1383.8400000000001,
        "end": 1386.44,
        "text": " hey, okay, you have put your credentials incorrectly."
    },
    {
        "start": 1386.44,
        "end": 1389.2800000000002,
        "text": " Here's your stuff and they'll send it to that new phone."
    },
    {
        "start": 1389.2800000000002,
        "end": 1392.88,
        "text": " But if that phone were to get eaten by a dragon,"
    },
    {
        "start": 1392.88,
        "end": 1395.24,
        "text": " I'm saying whatever is there for the eating by a dragon,"
    },
    {
        "start": 1395.24,
        "end": 1396.3200000000002,
        "text": " we don't have access to that anymore."
    },
    {
        "start": 1396.3200000000002,
        "end": 1397.68,
        "text": " We can go ahead and get you another phone."
    },
    {
        "start": 1397.68,
        "end": 1398.5200000000002,
        "text": " It does the same thing."
    },
    {
        "start": 1398.5200000000002,
        "end": 1400.88,
        "text": " So I don't think you're gonna lose the stuff."
    },
    {
        "start": 1400.88,
        "end": 1401.5600000000002,
        "text": " I don't think you're done."
    },
    {
        "start": 1401.5600000000002,
        "end": 1402.88,
        "text": " I'm pretty confident."
    },
    {
        "start": 1402.88,
        "end": 1406.8000000000002,
        "text": " You know, I'm hoping Apple is pretty sensible."
    },
    {
        "start": 1406.8000000000002,
        "end": 1410.0400000000002,
        "text": " It's in some ways that you'll still be able"
    },
    {
        "start": 1410.0400000000002,
        "end": 1410.88,
        "text": " to have access to it."
    },
    {
        "start": 1410.88,
        "end": 1411.88,
        "text": " You know what I mean?"
    },
    {
        "start": 1411.88,
        "end": 1413.48,
        "text": " So there's strength in numbers."
    },
    {
        "start": 1413.48,
        "end": 1415.1200000000001,
        "text": " So I just wanna get you down to painting,"
    },
    {
        "start": 1415.1200000000001,
        "end": 1416.5600000000002,
        "text": " but I kinda already get the answer."
    },
    {
        "start": 1416.5600000000002,
        "end": 1417.4,
        "text": " Yeah."
    },
    {
        "start": 1417.4,
        "end": 1419.4,
        "text": " I think Apple stores are the best, bad."
    },
    {
        "start": 1419.4,
        "end": 1420.5200000000002,
        "text": " You know, we've got it."
    },
    {
        "start": 1420.5200000000002,
        "end": 1421.3600000000001,
        "text": " Yeah."
    },
    {
        "start": 1421.3600000000001,
        "end": 1422.2,
        "text": " Yeah, they got the fault."
    },
    {
        "start": 1422.2,
        "end": 1424.6000000000001,
        "text": " They got the folks that are there to try to get you going."
    },
    {
        "start": 1424.6000000000001,
        "end": 1427.04,
        "text": " I hope it works out for you, brother."
    },
    {
        "start": 1427.04,
        "end": 1427.88,
        "text": " Thanks, man."
    },
    {
        "start": 1427.88,
        "end": 1428.72,
        "text": " Appreciate it."
    },
    {
        "start": 1428.72,
        "end": 1429.56,
        "text": " Bye-bye."
    },
    {
        "start": 1429.56,
        "end": 1430.4,
        "text": " Appreciate the call."
    },
    {
        "start": 1430.4,
        "end": 1431.24,
        "text": " I'm in."
    },
    {
        "start": 1431.24,
        "end": 1432.0800000000002,
        "text": " I hate to hear that."
    },
    {
        "start": 1432.0800000000002,
        "end": 1434.0800000000002,
        "text": " That's like, you know, there should be two different,"
    },
    {
        "start": 1434.0800000000002,
        "end": 1436.4,
        "text": " I believe there are two different settings"
    },
    {
        "start": 1436.4,
        "end": 1440.52,
        "text": " for, you know, wipe this iPad versus wipe my iCloud."
    },
    {
        "start": 1440.52,
        "end": 1443.04,
        "text": " I figured you have to go into the iCloud yourself."
    },
    {
        "start": 1443.04,
        "end": 1445.16,
        "text": " But they're, they're, yeah, they're gonna make you be"
    },
    {
        "start": 1445.16,
        "end": 1446.16,
        "text": " on the computer for that."
    },
    {
        "start": 1446.16,
        "end": 1448.1200000000001,
        "text": " Cause that's, that's serious right there."
    },
    {
        "start": 1448.1200000000001,
        "end": 1449.28,
        "text": " Yeah, that's big time stuff."
    },
    {
        "start": 1449.28,
        "end": 1450.92,
        "text": " And I doubt you can do that by yourself."
    },
    {
        "start": 1450.92,
        "end": 1452.28,
        "text": " Yeah, I don't think I want you to do that."
    },
    {
        "start": 1452.28,
        "end": 1453.6000000000001,
        "text": " Cause they don't want people complaining about it."
    },
    {
        "start": 1453.6000000000001,
        "end": 1454.44,
        "text": " Yeah."
    },
    {
        "start": 1454.44,
        "end": 1455.28,
        "text": " Yeah."
    },
    {
        "start": 1455.28,
        "end": 1456.5600000000002,
        "text": " There's not a button for that."
    },
    {
        "start": 1456.5600000000002,
        "end": 1457.72,
        "text": " There's a big process."
    },
    {
        "start": 1457.72,
        "end": 1458.52,
        "text": " That's a big problem."
    },
    {
        "start": 1458.52,
        "end": 1459.88,
        "text": " Yeah, absolutely."
    },
    {
        "start": 1459.88,
        "end": 1463.68,
        "text": " We're glad you found our show Everyday Tech on MPB Think Radio."
    },
    {
        "start": 1463.68,
        "end": 1464.8000000000002,
        "text": " This is Abraham Naney."
    },
    {
        "start": 1464.8000000000002,
        "end": 1466.96,
        "text": " Still here with Sabir Abdul-Hawk."
    },
    {
        "start": 1466.96,
        "end": 1469.4,
        "text": " Who is ready to answer your questions?"
    },
    {
        "start": 1469.4,
        "end": 1474.4,
        "text": " Call us at 877 MPB Ring, 877-672-7464."
    },
    {
        "start": 1476.5600000000002,
        "end": 1480.28,
        "text": " Email us at everydaytech at MPBonline.org."
    },
    {
        "start": 1480.28,
        "end": 1482.8,
        "text": " And we are rocking and rolling with these calls."
    },
    {
        "start": 1482.8,
        "end": 1483.92,
        "text": " We get so many coming in."
    },
    {
        "start": 1483.92,
        "end": 1487.24,
        "text": " So April and Mississippi has a question for us."
    },
    {
        "start": 1487.24,
        "end": 1488.8799999999999,
        "text": " So April, what's, what's happening?"
    },
    {
        "start": 1490.36,
        "end": 1492.36,
        "text": " Well, actually I had an answer to that,"
    },
    {
        "start": 1492.36,
        "end": 1494.48,
        "text": " John, and it had his iPad box out."
    },
    {
        "start": 1494.48,
        "end": 1495.48,
        "text": " Nice."
    },
    {
        "start": 1495.48,
        "end": 1496.68,
        "text": " Perfect."
    },
    {
        "start": 1496.68,
        "end": 1500.24,
        "text": " So you can hard reset it through your Apple's Icon account."
    },
    {
        "start": 1500.24,
        "end": 1503.28,
        "text": " You just go to your computer, pull it up,"
    },
    {
        "start": 1503.28,
        "end": 1505.8,
        "text": " and then you're just gonna hard reset it."
    },
    {
        "start": 1505.8,
        "end": 1507.12,
        "text": " And then you have to hold two,"
    },
    {
        "start": 1507.12,
        "end": 1510.08,
        "text": " but there's a YouTube video that you've watched on."
    },
    {
        "start": 1510.08,
        "end": 1512.3999999999999,
        "text": " It's not 60 years old if I can do it anybody."
    },
    {
        "start": 1512.3999999999999,
        "end": 1518.32,
        "text": " You just, you hold it, and it looks like it ain't doing anything."
    },
    {
        "start": 1518.32,
        "end": 1519.1599999999999,
        "text": " Yeah."
    },
    {
        "start": 1519.1599999999999,
        "end": 1520.6799999999998,
        "text": " You just continue to hold it, the reset it."
    },
    {
        "start": 1520.6799999999998,
        "end": 1523.08,
        "text": " And then once it reset, you go in the dear phone"
    },
    {
        "start": 1523.08,
        "end": 1524.8,
        "text": " and it automatically updates it,"
    },
    {
        "start": 1524.8,
        "end": 1527.0,
        "text": " face off what information is on your phone."
    },
    {
        "start": 1527.0,
        "end": 1527.84,
        "text": " Yeah."
    },
    {
        "start": 1527.84,
        "end": 1528.8799999999999,
        "text": " But super easy."
    },
    {
        "start": 1528.8799999999999,
        "end": 1530.36,
        "text": " It is."
    },
    {
        "start": 1530.36,
        "end": 1531.76,
        "text": " Thank you for that, definitely."
    },
    {
        "start": 1531.76,
        "end": 1536.12,
        "text": " And I know that's one I think I thought I was hearing him say that too."
    },
    {
        "start": 1536.12,
        "end": 1540.04,
        "text": " I know I had an issue with an iPad that I was gifted from a friend."
    },
    {
        "start": 1540.04,
        "end": 1544.52,
        "text": " And it kept, I did those same steps, but it won't let me through."
    },
    {
        "start": 1544.52,
        "end": 1549.0,
        "text": " It keeps saying we want you to put in the last pinco that was on here."
    },
    {
        "start": 1549.0,
        "end": 1552.8,
        "text": " And I don't know if it's because maybe it'll lock out."
    },
    {
        "start": 1552.8,
        "end": 1553.8,
        "text": " It'll lock out."
    },
    {
        "start": 1553.8,
        "end": 1556.0,
        "text": " It'll lock out after three times."
    },
    {
        "start": 1556.0,
        "end": 1559.36,
        "text": " And then you have to then you have to let it rest and then do it again."
    },
    {
        "start": 1559.36,
        "end": 1562.8799999999999,
        "text": " But the heart reset is the part that everyone always give up."
    },
    {
        "start": 1562.8799999999999,
        "end": 1565.68,
        "text": " I gave up the first time too, but you got to hold them to"
    },
    {
        "start": 1565.68,
        "end": 1567.08,
        "text": " but this is how it reset."
    },
    {
        "start": 1567.08,
        "end": 1569.0,
        "text": " And then it's finally reset."
    },
    {
        "start": 1569.0,
        "end": 1573.32,
        "text": " So you can't do it until you activate your app like you got to go through your"
    },
    {
        "start": 1573.32,
        "end": 1574.32,
        "text": " I.T. account."
    },
    {
        "start": 1574.32,
        "end": 1575.32,
        "text": " Right."
    },
    {
        "start": 1575.32,
        "end": 1576.32,
        "text": " Right."
    },
    {
        "start": 1576.32,
        "end": 1579.72,
        "text": " But also it's like a couple hundred bucks to get it done over it."
    },
    {
        "start": 1579.72,
        "end": 1582.24,
        "text": " It's flawed or Apple for that."
    },
    {
        "start": 1582.24,
        "end": 1583.76,
        "text": " That was the best route for me."
    },
    {
        "start": 1583.76,
        "end": 1584.76,
        "text": " Yeah."
    },
    {
        "start": 1584.76,
        "end": 1585.76,
        "text": " I got you."
    },
    {
        "start": 1585.76,
        "end": 1586.76,
        "text": " Hopefully, hopefully, thank you for that."
    },
    {
        "start": 1586.76,
        "end": 1590.04,
        "text": " I hope he's able to get a gentleman from Laurel to just call."
    },
    {
        "start": 1590.04,
        "end": 1594.08,
        "text": " I hope he has, I hope he has a better, better success than I did."
    },
    {
        "start": 1594.08,
        "end": 1596.24,
        "text": " Because I, it sounds like he's trying to do the same thing."
    },
    {
        "start": 1596.24,
        "end": 1597.24,
        "text": " But thank you all."
    },
    {
        "start": 1597.24,
        "end": 1598.24,
        "text": " I'll try to do it again."
    },
    {
        "start": 1598.24,
        "end": 1601.56,
        "text": " Like I, right now that I pay to sit in my home office collecting dust."
    },
    {
        "start": 1601.56,
        "end": 1604.84,
        "text": " I can't even use it because I've tried to do that same thing."
    },
    {
        "start": 1604.84,
        "end": 1606.52,
        "text": " I just three of them in a row."
    },
    {
        "start": 1606.52,
        "end": 1607.52,
        "text": " I did three facts to that."
    },
    {
        "start": 1607.52,
        "end": 1609.32,
        "text": " My kids did me there."
    },
    {
        "start": 1609.32,
        "end": 1610.32,
        "text": " I tossed out."
    },
    {
        "start": 1610.32,
        "end": 1611.48,
        "text": " So I was on a roll."
    },
    {
        "start": 1611.48,
        "end": 1612.96,
        "text": " I just knocked them all three out."
    },
    {
        "start": 1612.96,
        "end": 1614.44,
        "text": " You can take grandma."
    },
    {
        "start": 1614.44,
        "end": 1616.84,
        "text": " Let me, let me just go ahead and send, just send me a invoice."
    },
    {
        "start": 1616.84,
        "end": 1618.08,
        "text": " And I have you do my."
    },
    {
        "start": 1618.08,
        "end": 1619.08,
        "text": " Thanks."
    },
    {
        "start": 1619.08,
        "end": 1620.08,
        "text": " Cool."
    },
    {
        "start": 1620.08,
        "end": 1623.08,
        "text": " Thank you for the tip."
    },
    {
        "start": 1623.08,
        "end": 1624.08,
        "text": " You're welcome."
    },
    {
        "start": 1624.08,
        "end": 1625.08,
        "text": " I'm good."
    },
    {
        "start": 1625.08,
        "end": 1626.08,
        "text": " Yes, indeed."
    },
    {
        "start": 1626.08,
        "end": 1627.08,
        "text": " Perfect."
    },
    {
        "start": 1627.08,
        "end": 1628.08,
        "text": " Thank you, April."
    },
    {
        "start": 1628.08,
        "end": 1632.84,
        "text": " I mean, like it's the, the hard reset is always the thing that people don't want to do."
    },
    {
        "start": 1632.84,
        "end": 1636.9199999999998,
        "text": " But I imagine like it's much better than having to pay the Apple take or Geek Squad"
    },
    {
        "start": 1636.9199999999998,
        "end": 1637.9199999999998,
        "text": " take or whoever."
    },
    {
        "start": 1637.9199999999998,
        "end": 1639.9199999999998,
        "text": " So I'm with it."
    },
    {
        "start": 1639.9199999999998,
        "end": 1641.9199999999998,
        "text": " I definitely try it again when I get home."
    },
    {
        "start": 1641.9199999999998,
        "end": 1642.9199999999998,
        "text": " She's giving me hope."
    },
    {
        "start": 1642.9199999999998,
        "end": 1647.1999999999998,
        "text": " I just ran into that last night, but I don't have the same problem you all do."
    },
    {
        "start": 1647.1999999999998,
        "end": 1648.6399999999999,
        "text": " I just need to charge up my iPad."
    },
    {
        "start": 1648.6399999999999,
        "end": 1653.76,
        "text": " I was trying to do it from my, my Android phone and trying to, you know, I forgot my password"
    },
    {
        "start": 1653.76,
        "end": 1654.76,
        "text": " and it didn't work."
    },
    {
        "start": 1654.76,
        "end": 1655.76,
        "text": " And it was like, get your iPad."
    },
    {
        "start": 1655.76,
        "end": 1658.48,
        "text": " And I was like, I don't feel like jargon."
    },
    {
        "start": 1658.48,
        "end": 1661.48,
        "text": " Yes, indeed."
    },
    {
        "start": 1661.48,
        "end": 1662.48,
        "text": " That's hilarious."
    },
    {
        "start": 1662.48,
        "end": 1663.48,
        "text": " That's awesome."
    },
    {
        "start": 1663.48,
        "end": 1664.48,
        "text": " I'm going to try it."
    },
    {
        "start": 1664.48,
        "end": 1665.8799999999999,
        "text": " I'm going to try it again when I get home."
    },
    {
        "start": 1665.8799999999999,
        "end": 1670.24,
        "text": " I'm going to go ahead and replay this song, but replay this song."
    },
    {
        "start": 1670.24,
        "end": 1671.24,
        "text": " This is a song."
    },
    {
        "start": 1671.24,
        "end": 1672.72,
        "text": " This is a song that everybody sings."
    },
    {
        "start": 1672.72,
        "end": 1674.12,
        "text": " This same old song and dance."
    },
    {
        "start": 1674.12,
        "end": 1675.12,
        "text": " Yeah."
    },
    {
        "start": 1675.12,
        "end": 1676.6,
        "text": " I'm about to just throw my song in there."
    },
    {
        "start": 1676.6,
        "end": 1677.6,
        "text": " Same old Apple song and dance."
    },
    {
        "start": 1677.6,
        "end": 1678.6,
        "text": " That's exactly it."
    },
    {
        "start": 1678.6,
        "end": 1683.0,
        "text": " I'm going to play this episode for good luck."
    },
    {
        "start": 1683.0,
        "end": 1684.0,
        "text": " And I'm going to try it again."
    },
    {
        "start": 1684.0,
        "end": 1685.0,
        "text": " There we go."
    },
    {
        "start": 1685.0,
        "end": 1685.5,
        "text": " Cool."
    },
    {
        "start": 1685.58,
        "end": 1687.18,
        "text": " Well, let's stay on the phones."
    },
    {
        "start": 1687.18,
        "end": 1690.42,
        "text": " We've got Nina in Memphis, who has a question again."
    },
    {
        "start": 1690.42,
        "end": 1692.42,
        "text": " Nina, what's going on?"
    },
    {
        "start": 1692.42,
        "end": 1693.42,
        "text": " Yeah."
    },
    {
        "start": 1693.42,
        "end": 1696.1,
        "text": " Well, mine is similar to the last couple of folks."
    },
    {
        "start": 1696.1,
        "end": 1704.94,
        "text": " Our daughter passed away and she had a couple of Apple computers, a couple of iPads, a couple"
    },
    {
        "start": 1704.94,
        "end": 1706.18,
        "text": " of phones."
    },
    {
        "start": 1706.18,
        "end": 1709.42,
        "text": " We don't know any past codes or anything."
    },
    {
        "start": 1709.42,
        "end": 1713.14,
        "text": " So I mean, we have no idea how to get into them."
    },
    {
        "start": 1713.14,
        "end": 1720.66,
        "text": " But I have to take it to the Apple store to, I don't mind wiping them clean and then"
    },
    {
        "start": 1720.66,
        "end": 1722.14,
        "text": " getting rid of them."
    },
    {
        "start": 1722.14,
        "end": 1727.22,
        "text": " But I don't know how to even start since I don't know any past words or past codes."
    },
    {
        "start": 1727.22,
        "end": 1728.22,
        "text": " Yes, ma'am."
    },
    {
        "start": 1728.22,
        "end": 1729.22,
        "text": " First off, condolences."
    },
    {
        "start": 1729.22,
        "end": 1731.94,
        "text": " condolences, definitely."
    },
    {
        "start": 1731.94,
        "end": 1735.8200000000002,
        "text": " You're not the first person we've had other people call us about this for hacks before."
    },
    {
        "start": 1735.8200000000002,
        "end": 1738.7,
        "text": " Somebody was saying that his brother was like a musician."
    },
    {
        "start": 1738.7,
        "end": 1739.7,
        "text": " I believe it was."
    },
    {
        "start": 1739.7,
        "end": 1742.46,
        "text": " I was doing the same thing."
    },
    {
        "start": 1742.46,
        "end": 1746.6200000000001,
        "text": " We can try to get on the phone with, you know, try to touch base with Apple's, you know,"
    },
    {
        "start": 1746.6200000000001,
        "end": 1747.6200000000001,
        "text": " online."
    },
    {
        "start": 1747.6200000000001,
        "end": 1748.6200000000001,
        "text": " Share the information with them."
    },
    {
        "start": 1748.6200000000001,
        "end": 1752.58,
        "text": " Tell them that, you know, this is a bereavement situation or touch base with them."
    },
    {
        "start": 1752.58,
        "end": 1754.06,
        "text": " I'm hoping."
    },
    {
        "start": 1754.06,
        "end": 1759.14,
        "text": " I'm hoping that we'll go ahead and, you know, if you've done YouTube University like the"
    },
    {
        "start": 1759.14,
        "end": 1763.06,
        "text": " young lady before us that just called in, you've done YouTube University and you can't"
    },
    {
        "start": 1763.06,
        "end": 1766.66,
        "text": " get in, I would hope that they would be able to say, you know what, let's go ahead and"
    },
    {
        "start": 1766.66,
        "end": 1767.66,
        "text": " get you going."
    },
    {
        "start": 1767.66,
        "end": 1768.66,
        "text": " Okay."
    },
    {
        "start": 1768.66,
        "end": 1772.98,
        "text": " And I know some of the staff personally, I'm wearing a Metro Jackson."
    },
    {
        "start": 1772.98,
        "end": 1776.38,
        "text": " I know some staff personally at the Apple store up there in the Renaissance Center."
    },
    {
        "start": 1776.38,
        "end": 1778.8200000000002,
        "text": " They're really good at what they do."
    },
    {
        "start": 1778.8200000000002,
        "end": 1785.46,
        "text": " And I would hope that they'll make an exception or at least give you a tremendous discount"
    },
    {
        "start": 1785.46,
        "end": 1786.46,
        "text": " for something like this."
    },
    {
        "start": 1786.46,
        "end": 1788.46,
        "text": " But it's this is a bereavement situation."
    },
    {
        "start": 1788.46,
        "end": 1789.98,
        "text": " You're trying to get everything going."
    },
    {
        "start": 1789.98,
        "end": 1790.98,
        "text": " I hope that works out."
    },
    {
        "start": 1790.98,
        "end": 1791.98,
        "text": " Good."
    },
    {
        "start": 1791.98,
        "end": 1792.98,
        "text": " Good."
    },
    {
        "start": 1792.98,
        "end": 1793.98,
        "text": " Okay."
    },
    {
        "start": 1793.98,
        "end": 1794.98,
        "text": " Well, thank you so much."
    },
    {
        "start": 1794.98,
        "end": 1795.98,
        "text": " I appreciate your help."
    },
    {
        "start": 1795.98,
        "end": 1796.98,
        "text": " No problems."
    },
    {
        "start": 1796.98,
        "end": 1797.98,
        "text": " No problems."
    },
    {
        "start": 1797.98,
        "end": 1798.98,
        "text": " Absolutely."
    },
    {
        "start": 1798.98,
        "end": 1799.98,
        "text": " Absolutely."
    },
    {
        "start": 1799.98,
        "end": 1800.98,
        "text": " Yeah."
    },
    {
        "start": 1800.98,
        "end": 1804.98,
        "text": " It's always I hate to have to be like, all right, let's move on."
    },
    {
        "start": 1804.98,
        "end": 1805.98,
        "text": " Yeah."
    },
    {
        "start": 1805.98,
        "end": 1810.7,
        "text": " But it's, yeah, but it is a sad situation and people have to deal with that all the time."
    },
    {
        "start": 1810.7,
        "end": 1811.7,
        "text": " Yep."
    },
    {
        "start": 1811.7,
        "end": 1812.7,
        "text": " Yep."
    },
    {
        "start": 1812.7,
        "end": 1816.5,
        "text": " So I'm sure Apple and or whoever has a has a standard for that."
    },
    {
        "start": 1816.5,
        "end": 1817.5,
        "text": " I hope they got it worked out."
    },
    {
        "start": 1817.5,
        "end": 1818.5,
        "text": " I hope they help."
    },
    {
        "start": 1818.5,
        "end": 1820.26,
        "text": " I hope they get some help with that."
    },
    {
        "start": 1820.26,
        "end": 1821.26,
        "text": " All right."
    },
    {
        "start": 1821.26,
        "end": 1824.7,
        "text": " Well, like I said, we have another segment to play at the end of the show."
    },
    {
        "start": 1824.7,
        "end": 1829.6200000000001,
        "text": " So we are going to go to one final phone call before we head out for the last of this"
    },
    {
        "start": 1829.6200000000001,
        "end": 1830.6200000000001,
        "text": " show."
    },
    {
        "start": 1830.6200000000001,
        "end": 1832.66,
        "text": " So Melissa and Madison, what's going on?"
    },
    {
        "start": 1832.66,
        "end": 1833.66,
        "text": " All right."
    },
    {
        "start": 1833.66,
        "end": 1834.66,
        "text": " Can you guys hear me?"
    },
    {
        "start": 1834.66,
        "end": 1835.66,
        "text": " Yes, we can."
    },
    {
        "start": 1835.66,
        "end": 1836.66,
        "text": " Perfect."
    },
    {
        "start": 1836.66,
        "end": 1837.66,
        "text": " All right."
    },
    {
        "start": 1837.66,
        "end": 1838.66,
        "text": " Very good."
    },
    {
        "start": 1838.66,
        "end": 1841.7,
        "text": " I have in my head that it is an older one that I tried to charge up."
    },
    {
        "start": 1841.7,
        "end": 1843.5,
        "text": " I mean, I tried to update it."
    },
    {
        "start": 1843.5,
        "end": 1845.74,
        "text": " And it's been about a year or so."
    },
    {
        "start": 1845.74,
        "end": 1848.94,
        "text": " And I tried to update it and it wouldn't blame."
    },
    {
        "start": 1848.94,
        "end": 1851.14,
        "text": " Like it just shows you need to connect it."
    },
    {
        "start": 1851.14,
        "end": 1852.94,
        "text": " Charging picture on there."
    },
    {
        "start": 1852.94,
        "end": 1853.94,
        "text": " Yeah."
    },
    {
        "start": 1853.94,
        "end": 1854.94,
        "text": " I think it won't do anything."
    },
    {
        "start": 1854.94,
        "end": 1855.94,
        "text": " So I've gone into my eye cloud."
    },
    {
        "start": 1855.94,
        "end": 1856.94,
        "text": " I can't."
    },
    {
        "start": 1856.94,
        "end": 1860.94,
        "text": " I'm trying to check to see if the pictures are on in your nose."
    },
    {
        "start": 1860.94,
        "end": 1862.94,
        "text": " I am in pain as well."
    },
    {
        "start": 1862.94,
        "end": 1863.94,
        "text": " Yeah."
    },
    {
        "start": 1863.94,
        "end": 1864.94,
        "text": " Yeah."
    },
    {
        "start": 1864.94,
        "end": 1876.3,
        "text": " The especially if they're older or is this one of the when you say older, is this the one that"
    },
    {
        "start": 1876.3,
        "end": 1880.94,
        "text": " had like the thicker charger older or is this still a lightning game?"
    },
    {
        "start": 1880.94,
        "end": 1881.94,
        "text": " Wow."
    },
    {
        "start": 1881.94,
        "end": 1882.94,
        "text": " Yeah."
    },
    {
        "start": 1882.94,
        "end": 1886.94,
        "text": " This is the thicker charger."
    },
    {
        "start": 1886.94,
        "end": 1891.5800000000002,
        "text": " The one that looked like the original eye part, the original eye pod looking charger."
    },
    {
        "start": 1891.5800000000002,
        "end": 1893.5800000000002,
        "text": " I know it's done by those thicker ones."
    },
    {
        "start": 1893.5800000000002,
        "end": 1894.5800000000002,
        "text": " All right."
    },
    {
        "start": 1894.5800000000002,
        "end": 1895.5800000000002,
        "text": " Oh, no, no, no."
    },
    {
        "start": 1895.5800000000002,
        "end": 1896.5800000000002,
        "text": " It's not bad."
    },
    {
        "start": 1896.5800000000002,
        "end": 1897.5800000000002,
        "text": " It is."
    },
    {
        "start": 1897.5800000000002,
        "end": 1898.5800000000002,
        "text": " It's a community."
    },
    {
        "start": 1898.5800000000002,
        "end": 1899.5800000000002,
        "text": " Oh, it's okay."
    },
    {
        "start": 1899.5800000000002,
        "end": 1900.5800000000002,
        "text": " So it's okay."
    },
    {
        "start": 1900.5800000000002,
        "end": 1901.5800000000002,
        "text": " It's not bad."
    },
    {
        "start": 1901.5800000000002,
        "end": 1902.5800000000002,
        "text": " I know it's going to be talking about that."
    },
    {
        "start": 1902.5800000000002,
        "end": 1903.5800000000002,
        "text": " There are a lot."
    },
    {
        "start": 1903.5800000000002,
        "end": 1904.5800000000002,
        "text": " Right."
    },
    {
        "start": 1904.5800000000002,
        "end": 1905.5800000000002,
        "text": " There are a lot."
    },
    {
        "start": 1905.5800000000002,
        "end": 1907.38,
        "text": " There's a lot of software online."
    },
    {
        "start": 1907.38,
        "end": 1910.6200000000001,
        "text": " Third, you know, third party software that says like, yeah, we can go ahead and, you know,"
    },
    {
        "start": 1910.6200000000001,
        "end": 1911.6200000000001,
        "text": " do this or whatever."
    },
    {
        "start": 1911.62,
        "end": 1915.6999999999998,
        "text": " I can't think of one off top that really stands out."
    },
    {
        "start": 1915.6999999999998,
        "end": 1921.7399999999998,
        "text": " If you could email us email everyday tech at mpbonline.org."
    },
    {
        "start": 1921.7399999999998,
        "end": 1922.8999999999999,
        "text": " Shoot us an email."
    },
    {
        "start": 1922.8999999999999,
        "end": 1923.8999999999999,
        "text": " Let's talk offline."
    },
    {
        "start": 1923.8999999999999,
        "end": 1925.3799999999999,
        "text": " I may know some folks."
    },
    {
        "start": 1925.3799999999999,
        "end": 1931.4199999999998,
        "text": " I know some Mac, some really solid like Apple text locally who might be able to help you"
    },
    {
        "start": 1931.4199999999998,
        "end": 1932.4199999999998,
        "text": " we can recommend you."
    },
    {
        "start": 1932.4199999999998,
        "end": 1938.62,
        "text": " But send us an email everyday tech at mpbonline.org."
    },
    {
        "start": 1938.62,
        "end": 1940.9399999999998,
        "text": " And I'll see if we can't put you in touch with some of these other folks."
    },
    {
        "start": 1940.94,
        "end": 1943.8600000000001,
        "text": " They may have some resources that might be able to help you."
    },
    {
        "start": 1943.8600000000001,
        "end": 1944.8600000000001,
        "text": " Thank you."
    },
    {
        "start": 1944.8600000000001,
        "end": 1947.42,
        "text": " Thank you because I have taken it to a place on a site."
    },
    {
        "start": 1947.42,
        "end": 1949.42,
        "text": " They were like, oh, 3000 dollars."
    },
    {
        "start": 1949.42,
        "end": 1950.42,
        "text": " Oh, no, I know."
    },
    {
        "start": 1950.42,
        "end": 1951.42,
        "text": " I know."
    },
    {
        "start": 1951.42,
        "end": 1952.42,
        "text": " I'm having time for that."
    },
    {
        "start": 1952.42,
        "end": 1953.42,
        "text": " That's not the place."
    },
    {
        "start": 1953.42,
        "end": 1954.42,
        "text": " You see, everybody got time for that."
    },
    {
        "start": 1954.42,
        "end": 1955.42,
        "text": " No, no."
    },
    {
        "start": 1955.42,
        "end": 1956.42,
        "text": " Yeah, we have one that's graduating."
    },
    {
        "start": 1956.42,
        "end": 1957.42,
        "text": " And so I need the pictures."
    },
    {
        "start": 1957.42,
        "end": 1958.42,
        "text": " Yeah, you need those pictures."
    },
    {
        "start": 1958.42,
        "end": 1959.42,
        "text": " Yeah, you need those pictures."
    },
    {
        "start": 1959.42,
        "end": 1960.42,
        "text": " Yeah, please go ahead and do that."
    },
    {
        "start": 1960.42,
        "end": 1961.42,
        "text": " Shoot that to us."
    },
    {
        "start": 1961.42,
        "end": 1962.42,
        "text": " Okay."
    },
    {
        "start": 1962.42,
        "end": 1963.42,
        "text": " Thank you."
    },
    {
        "start": 1963.42,
        "end": 1964.42,
        "text": " All right."
    },
    {
        "start": 1964.42,
        "end": 1965.42,
        "text": " Absolutely."
    },
    {
        "start": 1965.42,
        "end": 1966.42,
        "text": " And again, that is everyday tech at mpbonline.org."
    },
    {
        "start": 1966.42,
        "end": 1967.42,
        "text": " Absolutely."
    },
    {
        "start": 1967.42,
        "end": 1972.66,
        "text": " And again, that is everyday tech at mpbonline.org."
    },
    {
        "start": 1972.66,
        "end": 1978.9,
        "text": " Now, we've talked a lot about iPad recoveries and stuff today."
    },
    {
        "start": 1978.9,
        "end": 1983.54,
        "text": " It's one of those things that so many people have to go through that."
    },
    {
        "start": 1983.54,
        "end": 1987.7,
        "text": " Like I said before, you really do hope there's a standard practice for recovering these types"
    },
    {
        "start": 1987.7,
        "end": 1988.7,
        "text": " of data."
    },
    {
        "start": 1988.7,
        "end": 1990.9,
        "text": " If not, it's just the same old song."
    },
    {
        "start": 1990.9,
        "end": 1991.9,
        "text": " Yeah."
    },
    {
        "start": 1991.9,
        "end": 1993.9,
        "text": " Yeah, just another sad love song."
    },
    {
        "start": 1993.9,
        "end": 1994.9,
        "text": " That's right."
    },
    {
        "start": 1994.9,
        "end": 1995.9,
        "text": " Right."
    },
    {
        "start": 1995.9,
        "end": 1996.9,
        "text": " Right."
    },
    {
        "start": 1996.9,
        "end": 1997.9,
        "text": " Every time."
    },
    {
        "start": 1997.9,
        "end": 2003.9,
        "text": " Either that, you can always get the same song or get it right."
    },
    {
        "start": 2003.9,
        "end": 2005.9,
        "text": " And draw these pictures."
    },
    {
        "start": 2005.9,
        "end": 2006.9,
        "text": " And that point is severe."
    },
    {
        "start": 2006.9,
        "end": 2007.9,
        "text": " Yeah."
    },
    {
        "start": 2007.9,
        "end": 2009.9,
        "text": " And Melissa was in Madison."
    },
    {
        "start": 2009.9,
        "end": 2013.66,
        "text": " So, you know, she could take you if you know some local people."
    },
    {
        "start": 2013.66,
        "end": 2014.66,
        "text": " I know some local folks."
    },
    {
        "start": 2014.66,
        "end": 2016.74,
        "text": " Then that would be absolutely very helpful."
    },
    {
        "start": 2016.74,
        "end": 2019.98,
        "text": " If she emails us, Melissa, if you're still listening, shoot us an email, we'll touch"
    },
    {
        "start": 2019.98,
        "end": 2020.98,
        "text": " bases offline."
    },
    {
        "start": 2020.98,
        "end": 2021.98,
        "text": " Yeah."
    },
    {
        "start": 2021.98,
        "end": 2022.98,
        "text": " Absolutely."
    },
    {
        "start": 2022.98,
        "end": 2027.74,
        "text": " We get in touch with us, email everyday tech at mpbeonline.org."
    },
    {
        "start": 2027.74,
        "end": 2029.98,
        "text": " Now I appreciate the people who have been helping us today."
    },
    {
        "start": 2029.98,
        "end": 2033.8600000000001,
        "text": " Jameh Flood on the boards, Will Pickering on the phone screener."
    },
    {
        "start": 2033.8600000000001,
        "end": 2035.98,
        "text": " So thanks for everyone to helping us out."
    },
    {
        "start": 2035.98,
        "end": 2041.34,
        "text": " We appreciate everyone who called in and thanks always to Sabir for helping our callers out"
    },
    {
        "start": 2041.34,
        "end": 2042.34,
        "text": " as well."
    },
    {
        "start": 2042.34,
        "end": 2046.02,
        "text": " So, thank you everyone on MPB ThinkRadio."
    },
    {
        "start": 2046.02,
        "end": 2048.7400000000002,
        "text": " This is an MPB ThinkRadio podcast."
    },
    {
        "start": 2048.74,
        "end": 2049.74,
        "text": " And here are previous shows."
    },
    {
        "start": 2049.74,
        "end": 2056.8199999999997,
        "text": " Visit mpbeonline.org or download the MPB Public Radio app to listen on your iPhone or Android"
    },
    {
        "start": 2056.8199999999997,
        "end": 2057.62,
        "text": " phone on demand."
    }
]