[0.000 --> 4.000] Hello, I am Alex from Rockstar Leadership Training. [4.000 --> 8.000] I want to introduce to you the course effective communication skills, [8.000 --> 11.000] where you will learn to become a better communicator. [11.000 --> 19.000] This will help you build trust as a leader and create better engagement and team collaboration and coordination. [19.000 --> 21.000] Here is the course introduction. [21.000 --> 24.000] The essence of relationships is communication. [24.000 --> 27.000] It is through communication that people share information, [27.000 --> 31.000] make decisions, solve problems, and accomplish their day-to-day jobs. [31.000 --> 36.000] Therefore, it is imperative that your team's build quality communication among team members. [36.000 --> 42.000] In this course, you will learn the skills to improve your communication and become a better listener, [42.000 --> 45.000] which is an important skill in communication. [45.000 --> 47.000] Here are the course objectives. [47.000 --> 50.000] Upon completion of this course, you'll be able to, [50.000 --> 55.000] define communication, understand the difference between good and bad communication habits. [55.000 --> 60.000] Identify the three elements of communication and how they affect the communication process. [60.000 --> 65.000] Improve your listening skills. Understand the impact of electronic communications. [65.000 --> 69.000] Assess your own listening skills in various situations. [69.000 --> 73.000] Develop a personal action plan for improving your communication skills. [73.000 --> 76.000] Here is the course outline. [76.000 --> 79.000] Lesson 1. Introduction to communication. [79.000 --> 82.000] Lesson 2. The elements of communication. [82.000 --> 84.000] Lesson 3. Listening skills. [84.000 --> 87.000] Lesson 4. Electronic communication. [87.000 --> 90.000] Lesson 5. Develop your action plan. [90.000 --> 93.000] Lesson 6. Conclusion and Final Quiz. [93.000 --> 97.000] Purchase this course today to improve your communication skills. [97.000 --> 99.000] Both face-to-face and electronically. [99.000 --> 105.000] Get your team members engaged and committed and moving in the same direction and get things done. [105.000 --> 108.000] This happens when you have effective communication skills. [108.000 --> 111.000] Good luck on your leadership journey. [111.000 --> 114.000] We look forward to working with you.