After putting up with the stove that came with our house for over 15 years we figured we had waited long enough and bought the BOSH HDS7052U Evolution 700.  Ease of cleaning was mission one with us as the 1970's pea soup green :-[ stove we had was designed by men who obviously never had to clean one.  It had more cracks, crevasse, holes and indentations than the Grand Canyon.  A slick stainless steel top with sealed burners and an easy wipe back was a must.  And having the control knobs set on the front, out of the way of potential spills, was a plus.  We didn't want the oblong center burner, the banana we called it, either.  It would be of little use to us and another place for food to trap.  The BOSH looked to be the best one at a price under two grand.  So we pulled the trigger and got the BOSH.  Every once in a while you make a decision that was clearly the best one. This was one of those times for us.  It's more than just a stove; it's an elegant well designed, useful piece of equipment.  There are a number of food preparation tasks you can do.  If you bake bread, like we do, you'll find the proofing mode indispensable.  It can also be use to make yogurt.  We've make beef jerky with the food dehydrator mode and the bottom warming drawer is really useful for keeping foods warm when preparing meals that contain several elements. There are four burner sizes and we use them all.  And when you need to simmer something like rice, we cook a lot of rice, you just turn the knob all the way to the right until it stops and you got a perfect low flame for simmering. With our old stove it was a pain because too far and the flame would go out.  The convection roasting mode is great for boneless skinless chicken breast as it will cook them without drying the meat out.  I use to think that the whole oven convection cooking thing was a bit of a gimmick.  Boy, was I was wrong.  Foods cook faster and more even.  And with the convection roasting mode this stove offers, you get heat from the back and bottom which is then circulated by the convection fan. That's true euro convection cooking.

For cleaning, there are 2 stove top grates that are a snap to remove for accessing the stainless bottom.  The back is an easy wipe glass display panel. Inside the oven the bottom is removable to get right down to the burners if you need to or to bring it to the sink for cleaning.  The oven lights, there are two of them, automatically come on when the door is opened.  This unit has the self cleaning oven feature but we have not needed to use it just yet.  We've had this stove for two months now and the only improvement I can think of is wheels for when you want to pull it away from the wall to clean behind the stove.  As a contractor I've seen a lot of high end stoves over the years doing kitchen remodels, like the Viking line, but you can't beat this Bosh for the money.

Happy cooking and good eating.


Purchased this item brand new from Lowe's, end of January 2013.  This is my first washer/dryer combo with no center wash agitator.

When the machine is running properly, it's fantastic.  The wash cycle is significantly quieter than other machines I've used.  The knob selections leave you with very limited options as far as being able to influence the actual wash duration.  I've noticed that the "normal" wash cycle typically takes up to an hour, which is significantly longer than other machines I've used.

The spin cycle on this machine is another story... It may very well be that I have a faulty machine, but when doing larger, heavier loads (i.e. towels, blankets) the machine gets extremely finicky.  Sometimes it will run smoothly, but the majority of the time, it makes horrific clanging noises as if the wash bin is loose and thrashing around inside the machine, and the entire unit shakes and rattles wildly.  Doing "normal" loads (shirts, pants etc.), I can load the machine to 80% capacity and it usually runs okay.  But with heavier loads, if it's not under 50% capacity, the machine goes berserk.

I even had an authorized repairman take a look at the machine.  He opened up the front panel and examined the machine under load and could not locate the source of the clanging noise.

Another limitation of the machine are the knob selections.  For example, "rinse" and "spin" are a single selection.  You can't just run the spin cycle to wring wet clothes, you are forced to run the clothes through a rinse cycle as well.  This of course caused problems for myself and the repairman trying to trouble shoot the spin cycle because now we had to wait 10 minutes for the rinse cycle to complete...

Pausing the machine mid-cycle for any reason is also a no-no.  Pushing the button to halt machine operation (for example, if the machine is banging around during spin cycle) will pause the machine, shortly after which it "resets" the cycle.  So for example, if you pause the machine with 10 minutes remaining in the wash cycle, and you let it sit too long (3-5 minutes?), when you "resume" the wash cycle, it will just start all over again.

Regarding the lint trap itself is very small and clogs quickly.  Is this a limitation of the dryer or are my clothes just linty? :p  If the trap gets fully clogged, I would recommend clearing it and running the dryer cycle for a few more minutes or so in order to catch remaining lint.
Also, the dryer door has a spring in it which causes the door to close slowly when opened. This is extremely irritating when trying to put clothes into or take clothes out of the dryer.

PROS: Quiet operation (when it's working properly)
CONS: Noisy spin cycle (when it' not working properly), lack of options on the knob turn dials, small lint trap, dryer door automatically closes.

I will try to post a video shortly.


This company has received a lot of bad publicity.  My question to you that believe these reviews, would this company be able to command such a high initial cost if they weren't manufacturing a premium product?  This is my 3rd European dishwasher.  My first two were made in Germany.  This is my first Scandinavian.  I made my decision based on the flexibility of interior and capacity.  My last dishwasher was top of the line and came in at a price of $1899.  I was doing dishes everyday.  The new one I'm finding I don't have to run this every other day or every 3rd day.  Now that's capacity.  There are actually four levels in this machine.  A top basket (small) to put sharp knives.  An adjustable full width and depth rack that you can actually put tall mugs in, lower a shelf and stack regular sized cups or on the rocks glasses.  The shelf that drops down also holds stemmed glasses as well.  The center basket is a real bonus.  It can accomodate shallow bowls or fry pans on one side as it has it's own spray system, the other side is removable or can be used for odd shaped kitchen tools, spatulas, wooden spoons, etc.  The lower basket holds a bevy of dishes and/or deeper pots and pans, & silverware.  There are an additional two spray zones on the bottom of the tub to concentrate on pots and pans.  The racks all have so much flexibility.  There is not much that you're not able to fit in here, in fact I would say nothing.  Now my German made machines were nice, but they relied on extra racks to make them flexible.  Racks that you have to store when not in use, racks that never saw the interior of my machine because it was such a pain to get them out.  My German machines were very reliable, but the difference between my first and my second, the stainless was so THIN as they began to cheapen their products.  This machine is very robust. the Stainless Steel is 18/9.  That's pretty heavy gauged metal.  My first German machine had a mechanical timer, that were push button engaged.  My second was touch (which relied on the heat of your finger to activate) The Asks has hidden buttons on the top of the door.  The control is all solid state, not mechanical.  The ONE & ONLY thing I would add to my ASKO is a light that shines on the floor as my 2nd German machine had.  I miss it, but I can live without it given the flexibility and capacity of my new machine.  It was very easy to install as were my German machines.  I'm a firm believer you get what you pay for.  So I'm hoping that all the reviews I've read were people that bought lesser machines by ASKO and expected top shelf performance.  In my lifetime I've had six dishwashers.  3 American made, 3 European.  The American produced machines were VERY troublesome.  They were all top of the line machines, but at that time America hadn't embraced Stainless Steel tubs.  The racks were pathetic and usually began to rust sometime between their 2nd and 3rd year.  I've yet to replace a European made rack because of poor quality and rust.


Did not fit my model LRSC26920TT, but I made it work with common tools. Note that the tabs are off-set, and not necessarily too large for the holes, so you will need to file the tabs down on the sides shown with the arrows. Don't file down just any side, and don't file down both sides of one tab.*** Here we go. Start with a nail file [I used a metal cosmetic nail file, but you can probably also use an emery board]. 1). Shave down about 2 mm from the "outer side" of the tabs [Note -the pic here shows only about 1 mm shaved down -- you need to shave away up to 1/3 of the tab and only shave down on the side of the tab shown under the arrows]. Do this in the same manner on the corresponding two tabs on the other side of the  funnel. 2).Then [not shown, and this is optional] shave a tiny bit off the "nose" of the hook of the tab so it is slightly rounded, being careful not to shave down too much. Two to three gentle passes of the file is enough. 3). Briefly use a flashlight to get the lay of the land, then position the four funnel tabs into the tab holes [shown in pic 2]  and see / feel whether they are falling into place. 4) Employing serious gusto, push the two tabs from one side [I did the left side first] until you hear/ feel it snap into place. For the other side, you will position the remaining tabs into place and then use a flat head screwdriver or similar object to put precise pressure under one of the last two tabs, and push it into place [I selected the  NE tab from my perspective facing the fridge since I could see that one best]. When you get that third tab in, the last tab will likely pop in along with it. ***These last two steps may be frustrating since the funnel is not going to snap in too easy and so you will be wondering if you shaved off enough of the tabs. As a rule of thumb, DO NOT file down more than 1/3 of the tab. And, do not remove too much of the tab "nose" -- that step might not even be needed but I feel that it helped somewhat to get the tabs to snap in place since I don't have a lot of hand strength. Note that I took the picture of the shaved tabs before I did the final filing, so go a bit further than what I am showing. I ultimately shaved the tab down to about where the blue dots are [no need to shave *below* the dots, keep that bit there for stability].*** Finally  [or firstly,], if you want to verify that you have the off-set tab problem before you go shaving down anything, take a piece of scotch tape and run it along the frame with the two holes [pic 2], press so that you get an outline of the holes and the corners, then remove the tape and compare the outline of the hole placement on the tape to the tabs on the funnel being sure to visualize how you will place the funnel in relation to the holes. Doing this is how I determined where to do the filing of the tabs. Hope this helps.


Chances are that if you're reading this, you've already figured out one of the possibilities of your LG washing machine not operating
correctly is this part. If not, I found this professional online resource very handy for diagnostics: [...]

Here's what happened to me and the fix:

  Our LG WM2455WH is 5 1/12 years old and started to take longer for the wash cycles to complete. One day, we noticed a severe delay--over 2 hours to complete a normal cycle of 50 minutes. One day, the machine would not even power up. Using info from the link above, I tore into the machine and performed the diagnostic tests on the noise diffuser (this washing machine is a very simple device and easy to work on if you're a DIY'er). The old diffuser seemed to test OK according to the specs from the technician, but I still ordered a new one.

NOTE: The P/N on the old diffuser read "6201EC1006A" so I was unsure if this part would be an exact replacement. I got a hold of LG's online chat and they confirmed the difference in the part suffix only refers to the unique manufacturer of the part (they must have multiple manufacturers for their parts--I saw one LG noise diffuser referenced with "L"----supposedly that P/N superceded  the original "A" part).

The LED light on the main circuit board wasn't lit, and I suspecting it also may be faulty I ordered it as well (P/N EBR32268002 'PCB ASSEMBLY,MAIN'#.

I proceeded to install both parts and the washing machine came back to life and worked perfectly! I still wondered if I needed the new noise filter assembly, so I swapped the old one in and even though it powered up, the wash cycles didn't work correctly as before.

#Maybe# an upgrade on this new part compared to the original is a built-in fuse for added protection? Even so, I read that it may be a good idea to add surge protection so I changed my wall receptacle to Leviton 5280-W 15 Amp, 125 Volt, Decora Plus Duplex Surge Suppressor Receptacle, Straight Blade, Industrial Grade, Self Grounding, White. This gives me peace of mind that perhaps I won't have to do this job again.

As always, the Amazon ordering, fulfillment & customer experience is great! I hope you have as much success fixing
your machine as I did. Good Luck!


We just replaced an older Maytag dishwasher that was in the house when we moved in 7 years ago - and was 5 to 10 years old at that time. It never did a good job washing the dishes. Left food inside the cups, and on any bowl, dish or cup that was around the edges or in the corner. It was common for white water stains to coat a dish or bowl front and back, with no apparent rhyme or reason - dishes on either side, with the same food remnants, would be clean. I had to service the latch handle twice and replaced the drain valve/pump assembly and various rubber fittings. I stopped short of buying a new washer motor and decided to move on. At least we kept it going for 7 years...

So with no brand loyalty whatsoever I found this one and chose it because it was the least expensive option for a stainless-door, super-quiet dishwasher.

So far we are incredibly happy with this thing. The dishes come out completely clean; glasses are crystal clear; even a tall, narrow cup standing upright in the corner of the top rack comes out 100% perfectly clean, no water spots, no food. We have a busy house, four kids, and so we've been running around 10 loads per week for two weeks. So far the only dish that came out with food was a piece of thin mango that had dried solidly on a plate for two days before going in the dishwasher. It was already hardened on its way in. Believe me, with all these little kids, a LOT of rotten milk cups, gross plates, food makes it in the dishwasher. This dishwasher plows through ALL of it with aplomb. We have a relatively small house with an open kitchen / dining / living area in the back area; we couldn't run the old dishwasher while we were doing anything in the back. Had to wait until it was bedtime (then close all the doors around the back area so it wouldn't wake up the babies), or just before we're all leaving the house. It would even compete with the TV turned up. This one we can do any time. Even in a completely silent room, it barely registers a low hum standing in the kitchen or sitting at the table, and almost nothing from the couch. Quiet music of TV and there's nothing - just nothing.

All of which is to say, it does what it it's supposed to do (clean dishes) VERY well, and very quietly. You just can't ask for better. I do not know whether we could have spent $200 less and come away with an equally functional, but louder dishwasher. Possibly so. But what I CAN say is, the combination of extremely effective washing and extremely quiet operation makes this one a clear good choice to "splurge".

The only negative I have about it is that the handle grip is plastic and feels very flimsy. They should have it with a skeleton of honeycomb plastics or, better yet, a metal frame, that would feel much more solid. The plastic, as it is, flexes a bit when you pull the door open, and doesn't feel as solidly constructed as you'd hope.

I do not yet know about its durability since, as I mentioned, it's only a couple of weeks old - but I will come back after some time and report on that.


Before I give my two cents on this range, I will say that our home builder chose the appliances in our new home and I had never heard of Bertazzoni before that. I'm a huge "research everything before you buy" type person so this was a big deal. I cook pretty much every day and bake breads every week so the oven is probably the most important part of the kitchen for me. At first sight, I loved the look of it. Truly a beautiful appliance. I had never had an oven that didn't have any digital displays like a timer and all that, but I was pleasantly surprised at how quickly I adapted to that and now I prefer it this way. Also, mine is gas, if that matters to anyone. Now on to the pros and cons:

Pros:
-The cook-top is definitely this ovens strong point. Things heat up so quickly and I love the different functions each burner has.
-Super easy to clean. Everything comes apart, grates, caps, under caps, the oven door and you can even separate the glass for deeper cleaning.
-The cooling fan when the oven is on. It seems other reviewers were annoyed by it saying it is over loud, but I don't feel like it's all that bad. No, it isn't quiet, but it really doesn't bother me. We have a pretty big kitchen with an open floor plan though so that might be why.
-Thermacouple. At first I found this annoying because it clicks for soooo long, but it keeps from walking by the burner dials and accidentally turning them on. My SO hates it though because he has a habit of leaning on the stove and he gets annoyed when he sets it off lol.

Cons:
-The iron grates on the range are beautiful and easy to clean, but they scratch the crap out of the stainless steel. My cooktop is all scratched up now from just setting them grates in after cleaning.
-As others have said, the oven really doesn't cook evenly. The left side of my oven is always the hotter side. I do always have to rotate whatever is in there. It doesn't really bother me since I always watch my food and do this anyway. If you are a "set it and forget it" type cook, you may have a hard time.
-The rack positions seem odd to me. The way they are spaced out in there, makes it kind of difficult to bake a few things at once that are different sizes.
-It isn't deep enough for a lot of cookie sheets to set in there "portrait style" side by side. My solution was that I just bought a few half sheets.

Overall, I'm very pleased with range, but some things will bother people and other things won't. The last thing to keep in mind is that this oven really isn't for beginner cooks or people that don't like to cook. It really doesn't have any features that make cooking easy. You have to watch everything and have a feel for it. If you like to pop a casserole in the oven, set your timer and not come back until it beeps, then this isn't for you.


I wish I could leave a better review, but I really can't because AKDY's support is NON-EXISTENT.

The fan arrived on time and the item works well. As other reviewers have stated, the instructions are horrible. You will spend a lot of time trying to figure out what to do on your own.

Some of the screws that I had to remove and then re-screw back in (due to the poor instructions making no sense) stripped out, but fortunately I had other screws that I could use in their place. The main issue is that this thing has two control panels, but only one of them works. I figured I might have gotten a defective product, and so I called AKDY's customer support. This was on the 2nd of January, and the option for "customer support" went straight to voicemail. I figured maybe they were closed that day, and so I called the next day, and still the same result. So I went onto their website and filled out the support form. When you click the submit button, nothing happens, and so you don't know if they got your message or not. I got no automated response in my email, and as far as I can guess the customer support page doesn't actually fill out out a ticket with them. Then after a few days of still seeing nothing in my email,  I called them again and this time while the phone didn't go to voicemail, it just rang and rang. I want to note that their business hours are located on their website and every time I called I was well within those hours of operation. Then on the 9th of January I wrote them an email directly instead of using their webpage, and as of the 18th, I still have gotten no response from them.

AKDY, you should just put on your page that "If you need help with a defective item, too bad. We don't care," because at least then you'd be honest. From what I gather, your customer support department doesn't really exist, and your webpage and phone number for them are just for show.

One of two of the control panels still works, and while the range hood looks and works well itself, I can't leave any higher a review than one star. As you can see from the picture, only one of two panels lights up and is operable.

UPDATE: After writing this review I finally got in touch with their warranty department. Not because they finally responded to email or the request that I submitted on their website, but because I kept calling them and finally someone picked up. They sent the parts (took almost two weeks) but now the problem has been resolved. So I guess the only real way to get your product fixed is to keep calling them during their business hours and just hope someone answers. Changing this review to two stars, but regardless I would still advise going with a different brand. If I ever need another range hood I will definitely go with a different manufacturer.


This dishwasher has a fatal flaw.  I have to try and shut the door anywhere from 4 to 6 times before it latches.  Then maybe two to three times during the wash the door pops open.  So you just can't start a wash and leave.  The repair man has been here three times because when the door does not totally latch properly the dishwasher will not drain.  The first time he came we thought it was the drain pump.  The second service call he realized the door was causing the problem.  By the third time GE had issued a bulletin and he replaced a lot of door parts.  GE's website says that you may have problems with the door but be patient and after about 15 washes the door should settle in properly.  Well I'm up to 24 washes and today I thought I'd never get it to latch.  I am calling again.  The sad part is that this washer is so quiet and when it works it does a beautiful job of cleaning and drying the dishes.  Best washer we've ever had BUT the door latch problem overrides all that.  I want a replacement.  Wish they still had a mechanical latch system.  I cannot recommend this washer.

Update 10/14/15  Service person came out for 5th visit.  Was replacing the door module.  Called me in and said` he could not get the door to latch but had called GE and GE was going to get me a new dishwasher.  He gave me a case number and while he was there I called GE and for sure they confirmed it was a go and would have the trade out info for me in two business days.  First let me say that I am dealing with one of the most reputable Appliance Dealers in Tucson, Christie's Appliance.  Second the service tech was always on time and courteous and tried his darndest to fix it.  This appliance dealer's service department is a designated GE service company for Tucson area.  I am very pleased with this reaction from GE.  I guess it paid to be patient and have the service company prove the dishwasher was unfixable.

I am going to get the same washer.  When it worked it was absolutely the best and most quiet I've ever had.  Plus since this is one of the most popular models and after doing research on the GE website the percentage of washers with this problem was very low. I also searched Consumer reports reviews on all their dishwashers and wow every one is having some sort of problem so I will roll the dice.  If there is a problem with the replacement I will update again.

In the past I had a terrible experience with Whirlpool and an over the range Microwave.  They sent out 11 service visits, I'm not kidding, they even tried different service companies, the last tech said that the Micro was dangerous and not to use it and that they would be contacting Whirlpool.  One week later we checked with Whirlpool and Whirlpool said the service tech told them he fixed it and all was fine.  We had no choice buy to replace it at our expense.  That's the difference with an honest repair company and one that's afraid to make the manufacturer upset.


When my Jenn Air convection wall oven finally died, I began the search for a replacement. After having 3 touchpads fail in the time I owned it, I was not looking for another Jenn Air. I had already replaced my Jenn Air ceramic cook top with a Kenmore one, which has been excellent, and my Jenn Air microwave with a GE Profile model, which is the best such device I have ever used. However, since Consumer Reports rated the Whirlpool oven the best, I looked at it first. Two things drove me away: the noise issue and the slow preheat reported by many. Since there is often a big difference in the reviews by magazines and those by people who actually live with the product, I place more value on the latter, at least when they are thoughtfully given. Noise is a big issue for my wife, and whether it was a quality control issue (some being quiet enough, others noisy), or just some owners being more sensitive to noise than others, it seemed like a bad risk either way for us. We are sensitive to noise, and I don't care to play games of chance with such an expensive item. So we reluctantly gravitated to the more expensive GE, which at least would match the GE Microwave which sits above the oven. Also I hoped that the extra cost was for better quality components (like fans) and a robust build quality.
So far I am impressed. The new wall ovens have concealed bottom elements, which makes keeping them clean with a simple wiping down with dish detergent or vinegar a very easy task. This almost certainly means a slightly longer preheat time, however. Nevertheless, where my Jenn Air took around 10 minutes to reach 350 degrees, the GE took less than 13 minutes. Not a bad trade off in my opinion. The temperature actually reached was 352 on my Fluke thermocouple. This oven automatically adjusts the temperature when using convection, and does so differently when you choose single rack baking or multi rack. My Fluke showed temperature control to be excellent.  It is also very quiet in my experience. Off course, when turned off the fan will continue to run for quite a while. As with my old Jenn Air, I simply leave door open until it cools off to speed up the process. But in this case not because of excess noise, but because I am just fussy about using more power than I need to.
Being a bread maker, a feature of the old Jenn Air I really liked was the ability to set the temperature as low as 100 degrees. This was great for proofing bread and making yogurt. Most ovens don't allow you to set a temp below 170 degrees  a bad idea in my opinion. This oven, however, has a proof setting which gets around this. Also leaving the oven light on in an oven once it is around 100 degrees will usually keep it just right for making yogurt or rising dough.
So far this oven meets my expectations. I installed it myself, so I can confirm that it feels solid and well made. It is quiet and the controls are easy to use. Time alone will tell how durable and reliable it proves to be. But I will continue to update this review, as it can be very difficult trying to decide among such expensive items with so little shared information available.


This review will hopefully help somebody not have to wade through the internet for a long time and thus shorten the repair process. We have a Frigidaire dual fuel  range GLCS389EQB that suddenly stopped heating. We initially thought it could be the bottom element which brought us to this page since the other sources online appeared to be cheaper but when one factored in shipping, Amazon was almost the same price thus it was easier to order since all the info is already in Amazon for shipping and payments.

We received the element and replaced the old element only to find that the oven still did not work. We could have returned this element but felt that a range that is almost 10 years old could use a new element so we kept it. Since the element was new, the next logical source of the problem was the control unit. Although I could not find a source out there that indicated this, I found that the control unit is not cheap. In fact, it is $243.32 with shipping direct from Electrolux (Frigidaire's parent company). Ordering was easily done via the telephone and the cost was almost identical to many of the part places online.

The control unit came but had no instructions. Using the online manuals that are available, it was relatively easy to see how this needed to replaced. I have included some pictures for the DIYers out there to help save you the cost of a repair service call. The most difficult part was the removal of the wiring harness on the control board. A small screwdriver was needed to slightly pry the plastic back to remove the harness. The other curious part was the ribbon wiring which had a locking system that needed to be lifted up to release the ribbon and pushed down to lock the ribbon back in place.

The entire job took less than 15 minutes. Be sure to unplug the stove. Also, it made sense to snap a picture before you remove the wires to be sure you put them back in the same place. While we were at it, we were able to clean the almost 10 years of cooking crap that collected. Fortunately, it was not too bad. Good design by Frigidaire IMHO. We love this range and felt that a simple $325 investment was cheaper than buying a new range. Not paying for a service call made this a no brainer.

Hopefully those who have problems with their Frigidaire dual fuel range model GLCS389EQB will find this page. Good luck!

BTW- the part number for the control panel is 316418731 CLOCK/TIMER, ELECTRONIC, ES510 and the phone number for Eletrolux is 800-599-7569. It is best to give them the model number of your range and they will tell you the part. The customer service rep stated that the likely cause of the lack of heat is first the element and then the control panel in that order.

Also, this element fit perfectly and arrived very quickly.


I have needed to replace this panel more than three times for the exact same reason. SHORTED buttons. The original panel lasted about 4 years. BUT I needed to remove the panel from the dishwasher and use a vacuum cleaner on blower to blow air through the one air hole near the vent. This seems to have dried any moisture temporarily and made the panel run good for a couple of washes before repeating the procedure (Pain in the neck). Finally, the short would not go away. I reordered both the Console panel and control panel. The dishwasher was good for about a year. Then I started getting shorting button symptoms (Blinking lights on the console) again.

 According to a website the best way to determine if it is the control board or electronic console that is bad is by doing the following:
A rapidly blinking LED over one of the keys of the keypad (or sometimes a dead keypad/console)

indicates one or more key switch lines are stuck or shorted on either the control or the keypad.

To determine if the control or keypad is faulty, do the following test:

1. Unplug dishwasher or disconnect power.

2. Open the dishwasher door.

3. Open console and disconnect the green keypad ribbon connection from the control (at P1).

Make sure all other connections are made.

4. Put console back together. Do not close the dishwasher door.

5. Plug in dishwasher or reconnect power.

6. Wait 5 seconds.

7. Close dishwasher door.

8. Monitor the controls response:

If the control is OK (no longer sees shorts with the keypad unplugged),

it will respond by turning on a Drain Motor for 2 minutes.

Check and/or replace the keypad if the control responds OK.

If the control is not OK (still sees shorts with the keypad unplugged),

then the drain motor will NOT respond and will remain off.

If no response, replace the control.

Every Time it indicated a shorted or open Electronic console.  I reordered a new one. Lasted two weeks. Returned it to Sears Parts. They send me another under Warranty. Installed it and it is working great again.

I contacted Whirlpool.com about this problem. It is obviously a engineering problem. What I believe is happening is that the console has two AIR holes on it that allows air to circulate through the electronic membrane switches inside the console. One is located near the Vent and the other is located under the Control board. When the dishwasher is working, it produces either steam or very high water saturated air which is being expelled through the vent. Unfortunately, this contaminated air is being circulated through the membrane metallic switches. They are very thin so they will easily corrode and short or possibly open when the switch is pressed externally. The hole near the Vent, on the new console, I covered with tape hoping to lessen the amount of air going through since one hole is covered. I hoping this will prevent contaminated air from entering the console and destroying the delicate metallic membrane switches.

Will update if this works for longer than a year.


ORIGINAL:  When the burners on top work right, they are great.  The front left gets a little funky and we had to have ours replaced.  But that would just merit a star off.

The problem is the oven.  It's a convection oven, so it should be much more even heating that a regular gas oven.  Unfortunately, it is not.  Temperature in the oven can vary by more than 100 degree from one area to the next.  So forget about baking anything precisely.  We have resorted to rotating items both between racks and facing multiple directions, during any baking.  Very disappointing.

UPDATE:  We were using the convection setting incorrectly.  Even though it sounded like the convection fan was on, if the light inside the oven is OFF, then the convection fan is not actually working.  You have to turn the knob for the light to the RIGHT, and the second fan, (not the one you hear at first) goes on and the light stays on the whole time.  This means:  If the light is off, the convection feature is NOT enabled and you will get uneven heating.  Note that it is possible to turn the light on without the convection feature too, so just because the light is on, does not mean the convection feature is working.  But the opposite is true.  If you think you are using the convection feature and there is no light on inside the oven, you are wrong.  We were wrong :)

ORIGINAL: The one (other?) odd feature of the fan/oven is that this thing blows out lots of hot air into the room while the oven is on -- I mean, standing in front of it is like standing in front of a heater vent sending out heat on a cold day.  It makes summer baking out of the question.

But it does look very good, sitting in the kitchen and people oogle it.  I just tell them, if you get one, get one with an electric oven.  I'd hope (but don't know) that it works better.  Honestly, the $200 generic gas oven we had in our college apt was better for baking than this one :(

UPDATE:  After a few months, got some better info from Bertazonni's representative.  There are a separate set of instructions they use in training their folks about how to use the oven -- things not covered in the user manual -- in terms of adjusting temperature for use with the convection settings, etc.  These have helped us get some better performance in the oven for baking.  I'm still testing all of them out, but so far it is working better, so I have added a couple of stars.

I am still leaving off one star because of the faulty burner I got at first and the strange convection light.  But the warranty replacement burner has worked fine, so that's good customer service.  And having to keep the light on is weird and counter intuitive and probably a bit wasteful -- but at least the convection feature works!


I can't tell you how impressed I am with this company "Kobe's" customer service.  You always worry about buying something this large and expensive online.  What if it doesn't work... and you've already installed it?  Well I ordered this hood in September, arrived in October and we did not finish our remodel on time... so installed it in December.

It is beautiful, and it works great.  Except the two LED lights would not come on.  So I called Ron Lee at Kobe Range Hoods.  He was extremely friendly... said he'd send two lights out to me.  They were at my door the next morning at 10:00am... FEDEX.  I installed them... he sent detailed easy to follow instructions.  And... the lights still did not work.  I checked the continuity on the switch and it was ok.  Called Ron back.  He said he'd send me a new power supply.  He did and it arrived again the very next day... FEDEX.  I installed that (very easy) the power supply and the lights still did not work.  So I called Ron again... and he said he would find an appliance company in my area to come out and fix it.... whatever it was.

A day later I got an email from him... with contact information for Gormsley Appliance in San Diego... and shortly after that... a call from Gormsley.... and they scheduled a service call.  Two nights before the appointment (last night) I was cooking and turned the hood on.  Lights came on.... I cycled the switch and they turned off... turned back on.... then I turned the hood off... cycled the lights again... everything was working fine.  This morning I tried the lights again.... working fine, so I called Gormsley and Kobe Range Hoods and cancelled the service call.

Apparently the gremlins have quit messing with me :-)

Kobe Range hoods makes a beautiful appliance... and they really.... really know how to take carer of customer's.  I would highly recommend them to anyone wanting to buy a hood at a excellent price.  This hood was less than half the price of what an equal one would have been at Ferguson's or Pacific Sales.

Compare this hood: KOBE Range Hoods RA2830SQB-1 Under Cabinet Hood 3-Speed, 680 CFM with LED Lights, 30-Inch to anything out there!

You can order this with confidence that after installed... they will take care of you.


<input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/B1Xdyr1JQfS.mp4" class="video-url"><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/81oZQFVjz4S.png" class="video-slate-img-url"> I can't believe what a dud this fridge is! We were so excited to get this (and it's no small investment). We wanted a large fridge for our growing family, and had space for a 36" wide appliance. We didn't want a bottom freezer because all of our friends were unhappy with the freezers on these - total chaos inside with nothing found easily. Also, we have two kids under 5 years old so we wanted something that the kids could reach into and a bottom freezer makes the fridge above a child's height. We looked at side-by-sides, but all the reviews said the sizes were smaller than reported and we wanted to maximize the fridge size. So, even though this was more than we wanted to spend, we took the plunge and were so excited to finally upgrade from our 12 y.old, $400 Kenmore. What a mistake! I had no idea how low GE had come (time to sell that stock!). As soon as we plugged the fridge in we were shocked at the loud electrical sounding noise it made. We could hear it in the next room. In the hallway. At the dining table. It was that weird, high pitched sound that computers sometimes make. Not loud, but high pitched in a dog whistle kind of way. So I called the retailed, who said call GE. I called GE and after various phone calls, that I had to do from work and took approximately 2 hours of my time, I arranged for a repair person to come out. My husband took an entire day off work to wait for the guy and, predictably, he arrived in the last 5 minutes of the alotted time slot. He walked in, listened to the fridge and said, "yup, that's what a compressor sounds like". Total BS. I have two friends who bought fridges within a year of us, and theirs are totally silent. I'm startled by the silence when I walk into their apartments. But, then again, they were smart enough to have bought LGs. Anyway, now it's about 6 months from delivery and we're on to the next problem - a *very* loud, motor boat-like noise. No idea where this is coming from, but can't wait for the repair person to tell me this is normal too. Haven't called GE yet, as it will be another few hours on the phone, trying to get the right person. Then a day off work. Then they'll probably just replace some part that will last long enough for the warranty to expire until the next problem. Listen for yourself - should be enough to keep you away from this piece of...


Update* May 27, 2016: I have been in customer service for over 15 years running my own business and cannot believe Maytag/Whirlpool is still in business given the horrible customer service and product quality I have experienced with them. Just spoke to a supervisor who was rude and arrogant. The reps I spoke to were more honest and helpful. All in all, a terrible experience with a faulty product, Maytag Bravos XL washing machine (with Commercial Technology). The first rep I spoke with admitted that there have been many problems with this machine. A local technician who initially diagnosed the problem said these machines are a lousy product and the technician sent by Maytag/Whirpool said the Bravos washers have had loads of issues (pun intended). I am happy to share the full extent of my terrible experience with anyone considering a purchase from Maytag/Whirlpool. Over $800 for this machine that is less than 4 years old and total junk.

Original Review: I purchased this machine in July of 2012. I do numerous loads of laundry every week, as I run a bed & breakfast. In the past, I have used a basic household washing machine. I had hoped this machine would allow me to wash larger loads, faster, with greater energy efficiency. This machine does handle loads which are about 20% larger than my previous household style washers, but it is not faster.

I have 3 major complaints about this machine.

1) The machine really beats up towels. With previous machines, my towels stayed in very good condition for 4 years. Now, towels are only lasting 2 years before they become frayed and tattered along the edges. They also develop pulls all over them, which did not happen with past machines I have owned. I think these problems might be related to the fact that the machine uses such low water, that the fabrics end up rubbing so hard on each other like sandpaper. Also, the high speed spin might be beating the fabrics up as well. In either case, I am now having to buy towels and sheets twice as often as I previously bought them.

2) The area around the bleach dish is rusting out horribly. I do not know if this is a design flaw or a use of shoddy materials, but it is unacceptable to open the lid of your 2 year old washing machine and see a big area of rust developing. I will include photographic evidence of this.

3) You cannot let items soak in the tub, as it does not fill up with water. With past machines, I could let the tub fill and let dirty delicates soak for a while before letting the cycle resume. This helped loosen the dirt and release smells. Unable to do this, I find that my clothes does not come clean during the short, low water delicate cycle. For the same reason, you cannot use this machine to dye any fabrics.

Another minor complaint is that as time has gone by, what started as an unbelievably quiet machine has become quite loud. I suppose the near silence was to good to last, but since it was the most redeeming feature of this machine, it is sad to see it go.

As you can tell, I am not satisfied with this purchase given the cost and the fact that I had hoped it would perform at least as well as previous ordinary washing machines I'd purchased from a used appliance store for $200.


I purchased the WT1701CW Top Load Washer from an authorized dealer in December 2014, and it was installed Jan 2015 with the completion of my new house. I moved in my new house in March and the washer has begun to have problem every since.
The problems are: 1. The rinse in normal cycle is literally 45 seconds long with very little water sprayed on clothes 2. the washer will stop randomly during the cycle for no reason 3. The most critical problem is that the washer leaves detergent marks on all clothes, regardless of what detergent I used, how much detergent I used, or what cycle I chose. Once the detergent marks are left on clothes, they are nearly impossible to remove unless extensively hand washed. The detergent residues left on the clothes have caused allergy to my family member, especially to my pregnant wife. This is a tremendous health hazard, so we have no choice but hand wash our clothes even since.
Given these aforementioned problems, I have contacted LG's authorized service multiple times, and they have sent service person 7 times to come in trying to repair this machine. Firstly, they replaced the top control board. Nothing was improved. Then, they came in to replace the bottom control board, however, the service person found out that the part came in was incorrect. Then, he went back and request new part to be shipped. Three weeks later, two new boards came in and they were exactly identical as the incorrect one that was sent three week ago. When the service person opened the circuit board case to take a picture of the original bottom control board, he found out that the board in the machine was incorrect as well! There was a multipin socket that has nothing connect to it. Therefore, it turns out that the machine came out of the factory with an incorrect bottom control board in the first place, and the LG service department has no idea how to repair it (given the fact that they sent three incorrect bottom control board). This makes me believe that the LG WT1701CW model I have has essential design problems that LG is incapable of addressing. Additional complaints about the customer service: the customer service of LG is such a pain that dealing with them is time consuming and inefficient. Every time I called, the customer service representative was trying to educate me how to operate the washer correctly, use the right detergent in right amount, even though I have told him/her multiple times that I have literally tried everything possible. Three months have passed since the first time LG started to repair the washer, and I still don't know when this is going to end. I bought what supposed to be high end washer, but end up having to hand wash all my clothes for months. So far, LG has sent technicians from three different tech service store, and they are trying to send a fourth. The LG tech support consistently evaluate the machine to be functioning as supposed to, while the machine constantly leaves detergent marks on the clothes. The LG executive customer service basically told me that they will continue to send tech service but will not replace the unit unless THEIR tech support determine this machine is not repairable.


EDIT: We did finally figure out how to turn off the sound on the machine (thanks to an internet search).  I still think there are enough drawbacks that I am not going to change my rating at this juncture.

I bought this from a big box store on a good sale, but now wish I could go back to my old low end top loader (which I thought was terrible at the time, but in comparison, was great).  In 11 months my machine hasn't broken and I haven't had any mechanical problems, so that accounts for a star or two.  My issues are several: 1) It doesn't clean very well, 2) Both old and new clothes have suddenly started getting small holes in them, which makes me hypothesize that the washer is rough on them, 3) There is no way to turn off the sound on the washer (as opposed to the paired dryer, which does have a sound off feature), and 4) It's high(er) maintenace.  Here are more details:

1) Doesn't clean.  This is using my past washing experience as a comparison (I have used a high-end Bosch HE front loader, and several older-style top loaders of varying quality), and specifically compares it to my last washer, which was on the same county water source so I believe this is the most direct comparison.  I use similar washing styles, detergents, boosters/stain removers, and drying methods.  With this washer, dirt and stains that in the past were easily removed, still remain after washing.

2) Holes in clothes.  At first, I thought the holes in our clothes must be from some kind of pest.  While that IS possible, I strongly suspect the washer has something to do with it.  The small holes are primarily in clothes that are worn and washed frequently; clothes that sit in dressers or hang in closets but don't get worn as much are hole-free.  I thought maybe it was due to the age of clothes, but there are holes on some new clothes as well.  So while I cannot prove the washer caused this, I do suspect it to be true.

3) No way to turn off sound.  This is a huge pain if your washer is in a location that needs to be kept quiet.  For instance, our laundry area is right outside our baby's nursery, and that means we can't run the washer at all in the evenings unless someone wants to stay up trying to put the baby back to sleep.  Huge inconvenience.

4) High maintenance.  Again, this is just compared to the 5 or 6 washers I've used in the past.  This one gets detergent, dirt, and film buildup on the door of the washer (and probably elsewhere, but it is quite visible and gross on the glass door).  The manual says it requires (monthly, I think?) cleaning to remove the residues.  My question is, given that I have soft water and there should be very little mineral deposits in the water, why isn't the washer able to clean well enough to wash away residue??  This goes back to point 1 - it just doesn't do a great job cleaning.  Also, it requires you periodically clean out a drain in the front of the washer.

If I were doing it again, I would buy another top-loader.


This is a good, solid dryer, but if the coordinating Miele washer is definitely a star, I can't quite say the same about the dryer. It gets the job done, has a decent number of programs, but it just doesn't seem THAT different from other dryers. In all honesty I find it to be a bit overpriced, and if we didn't have to stack our set I might have gone with something less expensive.

Pros - a fair amount of control over the settings (even one for clothes that will be rotary ironed); built in moisture sensor, so no guessing of how long a load will take to dry; built in light (so nothing gets left behind); condensation can be drained into a drain pipe, eliminating the need to empty the container; only dryer I would ever trust wool and cashmere too - does a lovely job with them; reverses the tumble (unless Turbo mode is selected), which keeps sheets from cocooning.

Cons - not all programs are intuitive (Woolens = good for all delicates, Fluff = cold air tumble, Anti-Crease = periodic tumbling after end of cycle, Smooth and Sturdy I still haven't figured out); manual is a joke - doesn't even have a chart that shows what the equivalent of the standard "Tumble dry low" etc. is (I do Wrinkle Free + Gentle, unless it's something very delicate, then I choose Woolens); I had to play around with the settings - the first couple of loads were very wrinkled; pricey; stacking requires a "stacking kit" that costs close to two hundred dollars.

And one more note - per the instructions you must NOT use dryer sheets, since those can cause damage to the dryer.

ETA: I thought I would list a starting point for some standard loads that I dry, in case that helps anyone in the future.

Towels - Normal + Turbo + More Dry
Sheets - Wrinkle Free + Less Dry/Normal
Dress Shirts - Wrinkle Free + Gentle + Rotary Iron (then hang dry and iron)
Regular clothes (socks, t-shirts, etc.) - Wrinkle Free + Normal
Down Jackets - 45 minutes + Gentle (the moisture sensor gets tricked by the outer layer being dry, so the Wrinkle Free and Normal cycles end while the down filler is still wet, hence having to choose the timed cycle); add Nellie's NDB-E Dryer Balls, Regular Fabrics
Cashmere/Wool sweaters - Woolens and then lay flat on towel to finish drying
Delicate synthetics - Woolens and hang/lay to finish drying
Clothes that will be hung to finish drying - 20 or 45 minutes (add Gentle if applicable) - this is what I do with most of our t-shirts and tops, since it's the best way to avoid wrinkles


This dishwasher looks nice, is extremely quiet, it has large capacity.
I would give it 5 stars if it was not for a big problem. It leaks through the door. Yes, the door.
When you are putting the dishes inside it is normal to spill some water over the interior of the door while totally open. Well, when you close the door, all that water will go to the floor of my kitchen! The water somehow goes inside the door itself!?!?
GE has been contacted and they are trying to run from their responsibility saying that the warranty only covers "repairs". As this is a bad design it's out!!!!!
When I have some time I will upload some videos here for you to see what you can get with this model.
I discovered that you you close the door very, very, very slowly the water will not leak. But you close the door normally, it will all come out! It's hard to believe, but I will show you.

Not recommended.

UPDATE: A third technician coming over finally realize that a rubber sealing the bottom part of the door was placed 180 degrees wrong! That was the reason for the water to come out.
Now works fine and I'm not able to do that video anymore. Sorry.

I like to dry the dishes with the door slightly open. This way you dry the dishes for free putting some additional moister to the already very dry house. But this machine does not keep the door open. The system is made to close the door and use the Heated dry (using energy). What a waste of energy, for something that can be done for free. So I use a bottle of water to force the door to be open :(

UPDATE2: the detergent dispenser is REALLY bad designed: it happens a lot that the detergent tabs don't fall out of the detergent dispenser during the wash cycle. This is due to the fact that the detergent dispenser box is not proper sealed and if you put the detergent tab while the box has some water the tab will dissolve before the cycle and will not come out.
When the cycle finishes you can see all the detergent in the door, and some residues of it inside the machine, and the dishes all dirty with detergent.
So now I need to dry the detergent dispenser before putting there toe detergent tab and run a second cycle again!

UPDATE 3: A forth technician came over and reset the software. FINALLY I found the problem - bad design: the detergent box/door is located right over the forks basket. The forks block the door of the detergent to open!!!!! Now I need to keep that basket empty, if I want the detergent to fall and the machine wash properly :(

PROS:
-large capacity;
-internal organization;
-Silent;
-allegedly efficient;

CONS:
-detergent dispenser bad design - kitchenware on the basket block door to open!
-Quality control (above issue);
-Door does not stay open, if you want to have it slightly open to dry dishes on air (it's free to dry dish with the air!).

CONCLUSION: DON't RECOMMEND THIS MODEL!!!!


I recently bought this oven to replace a professional Jenn-Air dual fuel convection oven. What a fantastic purchase! I did a lot of research in stores and through Consumer Reports to find a quality, well-made oven. Although this model is not marketed as "professional" or "commercial", the quality is every bit as good as ones sold for over $2000; it's even way better made than the professional unit I was replacing. Everything about it seems sturdy & well-made; knobs, oven racks, opening/closing the oven doors, cast iron grates, display panel, inside oven finish - nothing seems cheap. The gas top is very temperature specific - I can tweak it to perfectly suit whatever I am cooking. The power burner boils very large stockpots of water within minutes; my old stove took 20 minutes to boil what this stove can do in 10 minutes. Having two ovens is a convenience that I never thought I 'd care about, but I really like it. I use the top oven for most things; I use the bottom convection oven for baked goods - cakes/muffins - and roasters. I keep an oven thermometer inside to gauge if the baking temperature is accurate. It's generally always accurate for the bottom oven. It often fluctuates within 25 degrees, plus or minus, in the top oven. The stovetop burners light quickly without a lot of residual gas escape; the stovetop & oven are very easy to keep clean.

If I manufactured this oven, there are two things I might reconsider, although neither one is a deal-breaker. The preheat beeper tells you that the oven has reached its preheated temperature way before it actually does. The instruction manual tells you that it takes 20 minutes to be fully preheated to set temperature; however the beeper goes off in 7-10 minutes. When the beeper goes off, I check my oven thermometer and it's usually 100 - 150 degrees lower than it should be. But it does reach the set temperature in 20 minutes, so I know to just wait a little bit before putting my food in.

Another design drawback is that the cast iron grates on the stove top do not have rubber pads on the bottom to keep from scratching or chipping the finish. There are 3 grates and they interlock, which means you always have to take the middle one off first to take the other two off. They are heavy & awkwardly-weighted, so its easy to bang them around a little if you're not very careful. I've been lucky so far, but I'm just waiting for a chip or scratch one of these days.

If you are installing this oven yourself, get some help. My husband is young and strong, but this oven was over 300 pounds - it took a lot of ingenuity & people to get it in the kitchen from the garage. All in all, I couldn't be happier with this purchase. :)


I am a retired baker who worked at a high level restaurant where quality was the highest concern. I probably should have known that because this is a gas convection oven, it is much less effective than an electric convection model. (Emphasis on the phrase much less)

The reason is that the convection fan doesn't run when the gas is on. It only runs when the gas is off and the temperature is up to the set level. In an electric convection oven the convection fan runs all the time the oven is turned on, even when the element is on. This makes a HUGE difference in the browning and crisping of foods and pastries.

As an example, in the GE electric oven this gas model replaced I used to convection broil chicken. I'd have the chicken out of the frig to bring the temp up a little before cooking. Then I'd coat it with olive oil all over and pop it into the preheated 425F convection broiler. In less than 30 min. it would be very well browned and quite crisp.

Doing the same thing in this gas convection oven results in undercooked, hardly browned, and not crispy chicken. Very disappointing indeed. The upper element in this oven hardly runs, while the upper element in the electric convection broiler is ablaze and doing its job quite well.

I am extremely disappointed in this oven because it should not even have the convection function. By its very nature of not allowing the convection fan to run while the gas is running, it is a failure.

If you don't have enough electric power and must run gas, either propane or natural gas, don't spend the money on this stove. You will be much better of resigning to the fact that you won't get the kind of cooking out of it that you should expect.

Secondarily, I believe that GE obfuscated the reality of what I describe above when I called to ask on more than one occasion before I made the purchase. Try asking them yourself about the functioning of the fan and gas. Ask them exactly what happens during operation of the bake and broil convection modes.

This range comes with an instructional DVD that is crude and very low resolution. It is a childish attempt at instruction. I was very surprised at the low quality that GE produced.

In converting the stove from Natural Gas to Propane, it is required to remove the inside bottom of the stove in order to access the orifice. There is a kit that comes with the range. Mine lacked the one of the orifices. I needed to wait a week for the replacement.

The range itself was delayed a few weeks beyond the upper limit of the quoted delivery time. As an example, right now the expected delivery = "Estimated Delivery Date: July 9 - 14 when you choose Expedited at checkout."  It took them many weeks beyond that time limit to get it to me.

Lastly, I do like the the way it looks and feels. But as to its functioning, the way it bakes, I think it is a failure.


This is a great range, however the app that allows you to preheat the oven is frustrating to say the least.  You have to remember to press the "Remote Enable" button after every use or else you will not be able to connect via the app.
See the terrible app reviews at:
https://itunes.apple.com/us/app/ge-brillion/id668134574?mt=8
https://itunes.apple.com/us/app/ge-kitchen/id992883749?mt=8

Also if you are excited to use ChefConnect where the stove can automatically turn on the microwaves hood light or fan after turning on a burner then realize that this does not currently work with any of there top of the line Advantium microwaves it only works with the PVM9005 series.

As for the range itself I have few complaints.  Induction is cool technology that really does boil water faster and provides the instant heat adjustment like gas.  Obviously spill over from a pot is way easier to clean than a gas stove and since the cooktop doesn't get hot it doesn't bake food onto the surface.  I was rather against a stove without knobs as I felt the speed of turning it on would be annoying, but it isn't annoying at all and my wife loves the easy cleaning since knobs are generally a pain.  My main complaint with induction is that I'm afraid to scratch the pretty surface.  With a coil top electric or a gas stove I feel comfortable shaking a pan back and forth to move food around, now I'm scared my wife will kill me if I get a scratch on there.  Perhaps it's more durable than I think I just haven't yet had the courage to test my limits.  Likewise cast iron skillets scare me on the top for scratches, some people recommend putting a paper towel, newspaper, or  silpat between which maybe I'll try but GE says not to put anything between.

Finally just a note that griddles which are induction friendly are incredibly difficult to find.  Almost all griddles are aluminum which is not induction friendly.  Adding even more difficulty is trying to find a double burner griddle which is induction friendly.  Just to help you out if you're looking for griddles try these links:
Tri-Ply Griddle (Vollrath 77530): http://www.amazon.com/gp/product/B00J59FGUQ?colid=39P11Y9E63DPF&coliid=I3HLU1B0772CQ9&ref_=wl_it_dp_o_pC_S_ttl
Cast Iron Griddle (Lodge Pro-Logic P12SG3): http://www.amazon.com/gp/product/B0008G2W2U?psc=1&redirect=true&ref_=oh_aui_search_detailpage
http://www.dvorsons.com/ChefKing/Griddles.htm
Doulbe Burner Griddle (Chef King RM1220): http://www.dvorsons.com/ChefKing/Griddles.htm

Most people online just recommend buying an electric griddle like this one: https://www.amazon.com/gp/product/B00066XROO/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

I do wish the oven had the rack that slides out on rollers instead of just the old fashioned adjustable shelves.


This is the review I did at Best Buy, which was rejected. Oh well, I don't pull punches! When I tried to register the product at the samsung site, it kept kicking me out to correct non-existent errors, giving me the suspicion they didn't want to accept my information or to honor the warranty. I got them on the phone and they cheerfully set-up an appt. with the only Samsung service available in a 75 mile radius and I live just outside Chicago! Not sure what had happened to my brand new dishwasher, I decided to call the service outlet 12 miles from my home to inquire about the possibility of it being due to bad electric service. They informed me that the visit alone, would be $138! I since realized it was Samsung's fault because I have 4 other electronic appliances that have been around for 5 years, trouble-free.

But I also decided to Google trouble with this dishwasher and immediately found a website called: Consumer Complaints & Reviews. Apparently, I wasn't the only one who discovered too late, that the most important part of selling me a samsung dishwasher is getting me to purchase it.... Of the top 125 complaints, there are about 20 -30 best buy customers. The typical breakdown concerns the chinese electronic control panel which is what my problem is, according to the trouble code. The dishwasher will recover after about 4 -8 hours, begins a new wash cycle and then a few minutes later, stops and blinks the l.e.d.s.

I've had it for 6 months and used it 10 times. I have the original box of powerball tablets recommended by samsung. I live alone and usually wash a lot by hand instead of wasting energy, soap, etc. I'm presently at home with a back injury and no dishwasher! I can only stand for about 2 to 4 minutes and I'm "still" paying for the broken samsung. So far, the cost is $50.00 per washload!

I called best buy for help. I wanted to trade this for a new dishwasher of a different brand. and they offered to take the unit away for me, while there, delivering my new purchase! I got angry and said, I couldn't find out it was defective before your time limit, I don't have that many dishes. They asked me if I'd bought the extended service plan and I got more angry. I said: Once you get it out the door, it's next customer? What happened to standing by your product? You're in this business, obviously, you know this is junk, "why" is it on your floor to sell to me?

According to these bad reviews at: Consumer Complaints & Reviews, Samsung had denied, blamed and drug their feet at the customer's expense for months at a time in many cases. So my worst fears about trying to clean my dishes with my injury are coming true!

"WHY" samsung?

"WHY" best buy?

I hope you have the "decency" to allow this review to be posted here, for the sake of your remaining customers, because I've taken myself off your mailing list and cutting up your so-called: "Elite" membership! Just in case you censor this review, I'll be posting it all over the internet, everywhere I can, until my undeserved punishment is repealed by you or samsung


My only problem with reviews is most folks only take the time to write bad ones to vent.  I bought this unit about 1.5 years ago.  Overall when people buy, Viking, Wolf or a BMW, MB... they are forgetting that these are premium products pushing the envelope in terms of performance and features.  These trend setters often test out what works years ahead of `mass market'.  For perfect reliability and average form buy the middle never the top.  Just don't forget 5K is still upper middle.  Built ins run 12k and up in some cases.

Astatically
I love how this unit goes from the floor to ceiling giving the built in look.  Its hard to find a flush counter depth which fits like a glove.  This looks like a 10k unit at half the price.  Any stainless appliance is hard to keep clean.  Working in a kitchen for 8 years we wiped down appliances throughout the night and every night we polish all the equipment.  I never understood why the consumer market wanted the commercial look.
When entertaining I am constantly complimented by the appearance.  Few counter depths have this much storage or can fit a pizza easily on the shelves. The interior lighting is one of the best but that is just an opinion.  My only ding is the freezer light is on the fridge door.  Occasionally I leave both open while unloading supplies.  As such, the fridge is internally lit the freezer is lit from the underside of the door thus underwhelming.
Functionally
The freezer drawers work well rather than digging to the back to find green beans which have been frozen for 5 years with my older units. The machine is silent.  I have a dedicated gourmet kitchen with eating area.  I wanted silence when running the dishwasher and when the fridge kicks on.  This was  HUGE draw for me with this unit.  While the dual compressors keep the food at a constant temp I hardly know when it kicks on.  The additional fan mode keeps air moving to reduce moister as is a problem with many of the new fridges.
I opted for the internal icemaker.  While I sacrifice some storage cubes use filtered water (pretty much standard now) and are good size.  I have yet to run out or have any issues with the icemaker.

Mechanically
I am very pleased.  The Bosch, and Miele were the two alternatives I had looked at.  If you look at the design of the dual compressors the lack of variation keeps food fresher longer.  I learned while doing my research that cheaper units tend to vary more in temperature.  Some friends have knocked this as a faux performance issue but at 33 you have water at 32 ice.  A slight degree variation makes a large difference with respect to bacteria, and the cells in meats and veggies.  I have noticed better food storage when compared to my $1700 fridge which is now in the basement kitchenette.
I have not yet had a problem with the alarm yet but I have left the door open and been woken up at night by the beeping.  Simply pressing the silence button and closing the door has saved me more than a few loads of groceries.  I bought from a reputable local buyer who handles complaints so I have no fears when/if something should go wrong with the unit.


First of all, you will need to buy CERTIFIED APPLIANCE STMKIT2 Braided Steam Dryer Installation Kit, Stainless Steel and 2 Certified Appliance WM48SS Braided Washing Machine Connector, Stainless for hot and cold water to the washer and hot to the dryer!  I actually bought 2 6' hoses for more room.

Will have to re-post after we get a chance to use it.  Dryer came DOA.  Called Maytag for service and first person I spoke with was rude and told me I would not get a full year warranty because she had my purchase date as 10/22/2017 instead of 2/14/2018 when I purchased from Amazon because I should have bought it locally and not from Amazon.  I asked for a supervisor and she gave me an email address to send a copy of my invoice to so I could get the purchase date corrected.  The supervisor was very helpful and got a repairman out to service my dryer the same day!  I am waiting on a part to come in next Tuesday to fix the dryer.  They said a sensor was bad on the heating element that prevents it from getting electricity.  I bought extended warranties from Maytag on both while on the phone given that it came DOA.

UPDATE:  Part came in as promised on following Tuesday, was installed and worked!  Finally got to do some laundry.  Firstly, I am amazed at how quiet both the washer and dryer are.  Secondly, these handle large loads well.  We washed large fluffy quilts and comforters easily as well as bed and throw pillows.  The results are excellent in terms of cleanliness and softness of fabrics.  Curtains came out clean, soft and wrinkle free on normal wash.  Finally, my acid test.  We have a set of lime green beach, bath and face towels with matching wash cloths that had turned slightly brown over the years from dirt that just would not come out.  I washed these on the Power wash setting with heavy soil and steam for stains turned on.  Either they would come out clean or I would throw away the whole set.  The wash cycle took 2 hours and 15 minutes, but the results were amazing!  All are lime green again without any hint of brown and feel very soft.  My wife loves the pedestals as this is much less bending and stooping as well as being able to store all laundry stuff away making the wash are look very clean and organized.  She also says lint practically falls off the dryer lint trap very easily.  The washer door stays just ajar enough to allow ventilation without being in the way all the way open.  The controls are a little complex to get used to so I printed out the three pages of the cycle settings and set on top of the washer as a handy reference until we get used to them.

For all of this, I am raising my review to five stars in spite of the dryer arriving DOA.  Again Maytag fixed it quickly and at no cost.


My refrigerator came with the main cabinet portion with a slight twist that makes the doors twist to conform.  From the side the one door sticks out at the top 1/4 to 5/16 inch and the opposite on the bottom.  I contacted GE.  The first tech was super rude and tried to steam the gasket around the door to somehow straighten the whole refrigerator out.  The tech said it was in tolerance because it was less than 3/16" off.  I said how would you know as you never measured it.  He said he can tell.  I told him I measured it and it is off between 1/4" and 5/16".  He said said it looks like less that 3/16" now (after steaming) so it is in tolerance so there is nothing they can do about it.  The next guy came and replaced the door but not the gasket and there was no improvement (still off 1/4" to 5/16").  I had them come out again but they never called so the appointment never happened.  I contacted Customer Relations instead of Repair and they said I needed to have a tech come out to verify the doors not fitting right, they cannot be repaired, and to give the case number and phone number to the tech so they could call and initiate a return.  The first (rude) tech came out and after I told him he had been out three weeks earlier, he corrected me and said he was never at my home (obvious lie).  Then, even though he said he was never at my home and had yet to see the refrigerator, he said he already called tech support and they said they are not going to do anything about it.  I said informed him of the call with Customer Relations that he needed to verify the difference in the doors, see if it can be fixed, and call the number and let them know what you found.  He let me know that he is not going to do any of that because they already determined that GE is not going to do anything.  I let the Customer Relations person know and they sounded like they were surprised/disappointed it went that way.  Next appointment, the tech acknowledged the doors are off, they cannot be repaired and he was going to call the number as provided.  He explained that they changed the manufacturing process and the refrigerators have no frame...they are just injected with foam and how every they line up is what they are.  He said it used to be they could repair these but now they cannot be fixed, whereas they could be previously.  Next up, an email from GE Customer Relations stating that TAG (whatever that is) said, the twisted refrigerator and the doors that don't align (my words) are cosmetic issues and are not covered by warranty.  I would not expect it to be a warranty issue as it was shipped as a manufacturer' defect.  By the way, the ice maker drops ice in the freezer compartment continuously.  I see GE has no interest in quality or employing anyone from the United States.  They just sell their garbage here.


I was so excited to receive this product.  I had been dreaming of an induction range for years and when we updated our kitchen I thought the time was right.  It was a little slow in arriving, but that was just a lesson in patience for me.  Two days after it arrived we had modified the cabinet space for it so it would fit and I started cooking on it.  I was blown away.  So fast.  Water started to boil in a fairly large pot in less than a minute and was at full boil in three minutes.  I love how easy the cooktop is to clean.  Matching the pans to the correct diameter cooking area is easy because you have four different sizes to choose from.

The convection oven takes a little getting used to.  The waves of heat coming out of the door when I opened it were surprising.  And it took forever for it to cool down.  I checked and rechecked the controls because it felt like the oven was still on.  When I used the oven as a conventional oven I didn't have that problem.  Also, a cookie sheet actually blew over the edge of the oven rack when I opened the door using convection.  I will probably use the oven in the conventional mode more.  It heats up much more quickly than the convection mode too.

I say I will probably use that feature because I don't know what will happen after the service technician gets here next week.  I read so many reviews on this range and most were good.  There will always be some bad reviews, but I wish I had paid more attention and definitely wish I had purchased it locally so I could return it.  Just eight days after it arrived the cooktop failed, in the middle of cooking breakfast.  The lights came on and blinked and then shut off.  Later the same day it was working fine.  Still later the problem had returned.  Eight days!  And during that time we were out of town for three days so it didn't get used at all while we traveled.  So really this very expensive induction range lasted all of 5 days and very few meals.  I could not be more disappointed.  GE will be sending a service technician out next week, but in the meantime, we have no way to cook.  Thank heaven that we have a microwave and a toaster oven that can handle most jobs.  I would not recommend this range to anyone.  Take the bad reviews to heart and stay away!

UPDATE:  While the GE service man was here we discovered that the problem wasn't in the range, but in the plan placement. By moving a pan less than a quarter of an inch it caused the burner to "catch" or "lose" the pan. You need to be VERY aware of pan size and placement on the top of the range. This can result in not being able to use all the burners if you don't have exactly the right size pan to fit. Yesterday I had to use a much bigger pan than I needed because the smallest burner was already taken and the next size burner would not recognize a small pan. This is explained in the owner's manual, but I didn't realize how precise the size of each pan on each burner has to be. I will probably need to buy a few more pots and pans to accommodate the various size burners.


We got off to a bad start with this washer when it wouldn't even complete one load after it was installed. Then my husband read the manual and discovered that the delivery guys had installed the drain hose incorrectly and it was siphoning. We called them back to re-install and it has worked fine ever since. They said that this brand has a quirk to installing that part, so I would advise anyone buying this machine to pay close attention to that part of the installation to ensure proper functioning.

I've had the machine now for about 10 days and I've done about a dozen loads of various sizes, types, and soil levels. I've been using Nellie's detergent, which I love. That combined with this machine means my items have been really clean and I'm thrilled with it so far. Haven't had to run even one item through on a second pass yet. It's efficient, cleans the clothes beautifully, has lots of features, and looks sleek.

I got rid of our previous pair not because they were broken, but because the washer was really loud-- you could hear it in every corner of our 4,000 ft2 house when it was spinning. We have a baby on the way, so I realized nobody was ever going to sleep if we didn't get a new one. I have been absolutely thrilled with this F&P machine's low noise level. If I close the door to the laundry room, you can't hear a thing anywhere else in the house. A couple times I forgot that it was running, and was startled by the noise when I went into the laundry room for something during the cycle. Just what I was looking for!

A couple of things I don't love about the machine, but are not enough to keep me from recommending it are these. It has gotten off balance twice since I've had it-- once during a load of sheets and once during a load with the cushions from the dog beds-- bulky items. The machine stops (does not try to correct itself as some machines do) and sounds an alarm to get your attention to remedy the situation. I was upset about it at first, but then I read the manual and see that I could have loaded the items differently and selected a different cycle and maybe it wouldn't have happened, so I'm going to wait to try those items again to make my final judgment.

I also don't like the locking lid. I realize it's intended to keep children safe and I should appreciate that. But I frequently realize there is one more item I want to add and prefer to just be able to toss it in quickly. There is a pause button on this machine that will unlock the lid, but because of the dual tub design, you lose a little water every time you open it and it increases the cycle time also. I guess I'm going to have to learn to round up every wash item and get them all in there at the beginning.

So far so good with this machine. I have to wait to see what the long-term durability is like and if more problems arise with time, but I'm hoping I just love it more!


For those of you that are experiencing the "thump-thump... thump-thump... thump-thump..." problem that the Samsung DV350AEW/XAA dryer is plagued with, it's a cracked seam, either on the front or back of the drum. I thought it was bad bearings on the rollers, so I replaced those, only to discover a cracked drum was the issue. ...for a 1000+ owners of this dryer. Overall the dryer is okay, it's SAMSUNG that is the POS in the equation. DON'T BUY SAMSUNG products!
Okay, on to how to replace the drum without paying half the original cost of the dryer, or in my case 90% of cost. Got it 50% off on BF...
The DC97-14849C is an exact replacement, for $139, incl s&h, and you can find it at Sears Parts Direct. In case Amazon blocks out the previously mentioned retailer, which they shouldn't since Amazon doesn't offer it, you will need to use your favorite search engine to find it. Hint: They sell Craftsman, and Roebuck used to be part of their title. Caveat, I had to wait 6 weeks for it to arrive.
There's a YT video on how to install the drum, which regardless your mechanical skill level, you should be able to DIY in an hour, or less. Pay attention to the sound deadening strips on the drum when you remove it, they have 2 different color outlines. The reddish was towards the back on mine. Yours may differ. Probably the best way to orientate the drum is to measure from the front of the drum to the belt track on the old drum, then compare that to the replacement drum (which I did not do). I just compared them side-by-side...
The sound deadening strips on the DC97-14849C are shorter, which if I had to guess, implies that the drum thickness is greater than the OEM stainless "Cracks-a-lot" drum, thus the need for less sound deadening. Could be SAMSUNG cheaped out, again. FYI, nothing comes in contact with these strips.
The DC97-14849C is ceramic coated WHITE steel, NOT stainless. And in case you'e wondering, the "fins" do come attached with the new DC97-14849C. Although, if they didn't, it would tack on an additional 10 minutes of install time if you had to swap them out to the new one.
Today is the first day using the DC97-14849C drum, and so far so good. Hopefully it buys me 10+ years of continued service, like the old school dryers did back in the day. Hopefully the matching SAMSUNG washer holds out as well. Doubtful, as front loader washers have their issues. Too much upkeep to prevent molding and smell. They do look pretty... but that stank, if you don't leave the door open for at least 2 days. Am I right?


We have a mid-century styled kitchen, quality built with Steel St. Charles cabinetry.  It has 2 ovens in a raised island.  We had held off on updating the ovens for 5 years and when one of our existing 40 year old oven failed, we knew we had to take action.

We wanted to stay away from common American brands due to less than savory experiences with them.  From a style perspective, the Smeg seemed the best choice by far.  Face it, the thing looks cool!  Vanity over function is typically out of character for us, but in this case, the oven has all of the features one really needs in an oven and it leaves out all of the fluff that is really not necessary.

Then it came to the price.  WOW!  I am not a cheapskate, but i was having a hard time choking down the 4k plus price tag to get 2 ovens.  End story is that we found several reputable online retailers that had the oven for sale and then found one used one on Amazon from a private party.  Through various emails and even a couple of phone calls, we learned that the used one was essentially new so we purchased it.  This would save us a thousand dollars on this project.  Well, it turns out that the used one was listed incorrectly.  The seller had listed it as Smeg FU655.  When we received the oven it was discovered that it was an F655.  This is the European model.  The wiring is different and although the seller claims that it was installed in their US home, we decided that we should send it back to her rather than risk it.

So... I ended up purchasing 2 new Smeg FU655 ovens.

To the review:  The things are like works of art in the kitchen, simply stunning to look at.  We have a pretty active kitchen and we use both ovens nearly daily.  We continue to tweak our processes and take notes along the way on which settings work best for different applications.  Hopefully they will last for a long time and we will not have to repeat the process again while we are living in this house.

If there were anything I wish I would have known about the oven prior to purchasing, it would have been the noise level.  There is a fan that runs whenever the oven is on.  This fan cools the door cavity and there is a bit of air discharge out of the top and bottom of the door.  Another fan inside the oven runs when one of the convection modes is selected, but the inside fan is virtually silent compared to the main fan.  The door fan continues to operate after the oven is turned off.  I guess I don't know if this would have kept us from purchasing the Smeg, but had somebody mentioned the noise factor, I would probably have been more inclined to seek out this oven and other comparable ovens that were hooked up and operating in a showroom or home to witness the noise level 1st hand.


This fridge is visually pleasing and the lights/shelf layouts are fine.  It does fit into the exact space our old Sub Zero 632 took up and is very quiet.  That's where the good stuff ends.  Unfortunately, the support is absolutely terrible (especially if you buy from Amazon:  Samsung would not even deal with me on my icemaker that is taking a week to fill up because "in the first 30 days you can only deal with the seller").  We bought this through "Home Care Company" and dealing with them has been a nightmare.  Despite promising inside delivery, they did not provide it and took weeks to respond.  The unit was over a week late from the "worst case scenario".  The dispenser light is set to "auto" but seems to have no rhyme or reason to when or why it turns off.  Sometimes it'll stay on, and sometimes it goes off after a second or two even if we're still actively drawing ice or water.  The speaker for playing Pandora doesn't deliver very good sound quality - it sounds like music playing from a tin cup.  Why they even bothered putting sound in this thing is beyond me.  Further the "epicurious" app which I thought would be a great addition simply doesn't work.  I learned from searching this issue that something changed in November and has not been updated even as of August 2016 (I doubt they're going to fix this) - so you've got a display showing the icon and the app that errors out every time you try to use it.

The items that you put in the back row near the cold air vents will freeze.  We've got ours set at 42 degrees, and everything in the back row has ice crystals, so that third of the fridge is unusable unless you're okay with having iced milk.  Beyond that, if you set the freezer below -10, your icemaker just won't make ice.  It has to be set at the very coldest setting to be able to keep up with even limited family demand.

Fast forward to this freezer's 2nd year in service, and it's making my 3 year old very happy since Frozen's Elsa is living inside and turning the whole freezer into the frozen north Mountain.  From googling this problem, it looks like it's either due to a frozen drain line, or cracked water valve.  Seriously?  Second year in service, and already it's flooding the freezer and everything in it and creating a winter wonderland that block of ice that has all of our frozen food stuck to the shelves and to itself.  What a friggin mess.  Spent 2 hours last night with a hairdryer just trying to melt enough ice to get things out of that freezer into a different freezer, and haven't had time to actually address the problem.

Terrible quality, Samsung!  How does something this expensive get built so cheaply?!  No wonder people are willing to pay 10-20 grand for a sub zero.


Excellent quality bearings.  After my front load Frigidaire started to make more noise when spinning, I knew what the problem was because I had the same problem about 10 years ago and had a local appliance service department put in a new rear shell piece that included the bearings.  They told me it was a one piece unit and bearings were not available separately.  I was on the phone with Frigidaire for over an hour and ended up getting the parts for free, but paid the repairman $175.00 to install the part.

You basically need to more or less take the entire washer apart to remove the tub casing, remove all the bolts holding the two parts together, split the shell, remove the stainless steel interior tub, and then remove the old bearings and install the new ones.

All went quite well actually, except for one thing that I wish to give everyone who reads this a hint on.  I had the most trouble getting the stainless steel tub spindle post out of the old bearings.  I lubricated the tub post where it meets the bearing with penetrating oil and pounded and pounded with a piece of wood between the spindle and my 3, and at one point my 4 pound hammer.  Wouldn't move a bit.  I'll bet I gave it 200 whacks over a few hours....so much so my arm was sore...lol.  Didn't move a bit.  I went online and googled this problem a simple solution was suggested by one service person that I tried and it worked very easily.

Simply lift up the rear shell of the tub, with the stainless steel tub post pointing toward the floor (install the bolt back into the post to protect the end so you can get the pulley back on later in reassembly) and drop it straight down from about 3" (that's 3 inches or a couple inches more, NOT 3 feet) above a cement floor (basement/garage floor).  I did this 5 times and the 5th time it popped lose easily.  After all that pounding I couldn't believe that I had it lose in less than 60 seconds with five 3" drops.  It was amazing.

After that, I knocked out the old seal and bearings, drove (don't ever pound directly on the bearings, use a piece of wood between your hammer and the bearing, and only on the edge of the new bearing) the new bearings and seal in, and reassembled the tub in the washer and it now spins with little or no added noise....like it did when new.

Took me a total of about 5 hours to do the entire job, from tearing the machine down, to putting a load of clothes in to try it out.  Considering I would have ended up scrapping the machine and buying a new one if I hadn't embarked on this project, I figure I spent $75.00 rather than $1000, so I worked for 5 hours and essentially earned approximately $185.00 per hour for my efforts.  Not bad for a Saturday, right ?


<input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/B1UCS0hLzNS.mp4" class="video-url"><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/A1trmQlmAxS.png" class="video-slate-img-url">  UPDATE:

I have upped my review to 4 stars due to the service received.  See my previous review below for the back story.  I contacted the seller regarding the demons.  They responded within 24 hours and worked with me on the solution since I had already installed and altered it.  They offered a refund or repair parts.  I opted for the parts since I am pretty handy and they said it was a relatively easy swap.  They sent me a new circuit board and control panel to install which arrived in a few days.  I just installed them today and it now works.  Hopefully that will last, but at this price and this service I am very pleased.  By the way, it was the control panel, not the circuit board that was FUBAR.  If it keeps working I will upgrade to 5 stars.

Previous Review:
 I didn't expect much for the price and was not disappointed.  It is OK, but has flaws not the least of which is possession by demons.  First, it arrived damaged.  A slight bending of the housing which resulted in some rivets being popped out.  So A) damaged and 2) weak rivets.  But, I wasn't worried as I was doing an outdoor application and would need to mod it a bit anyway.  Second, very weak frame work.  It sags when hung on the wall by the two mounting holes.  This is because the lower section is too heavy for the internal support.  Now that may have been exacerbated by the damage in shipping, but again I am doing an alternative install so I was able to add some long supports for the front.  Finally, the Possession (tm).  It likes to turn it's lights on an off randomly.  Appliances get lonely and sometimes they just need a little attention but it does get old.  I have attached a video of the demons at work.  It could be a defective remote just firing all the time, but doesn't seem likely.  More tests will ensue and I will see if I hear from the manufacturer.  But it is installed and I really don't want to go through the hassle of a return.

For my application it was worth the $200 even if I have to gut the electronics and install toggle switches, but if you are looking for something more reliable and won't suddenly spew green slime and attempt to eat your children you probably want to spend some more $$ on a brand name.


We purchased the RFA 365 - 36" oven and have had two control boards go out in less than a month. The most recent "outage" was at last nights homemade pizza party with 6 hungry kids sharing the first and only pizza that was in the hot oven when the board failed!

When we purchased the oven from a local distributor the oven went straight into our garage for nine months while we completed our kitchen remodel. Once ready to install our electrician had to wire the outlet for the unit since it is wired for European electric, once done the unit was turned on. The stove top worked but oven clock failed to light up and if this doesn't work the oven will not fire up. We imeadiatley called the service line and with the direction of the Fagor rep our electrician verified power was correctly wired and metered correctly. All was good electrically and done right. The rep quickly determined the control board was bad and needed to be replaced with another, of course he told us it was on back order and would be awhile before it arrived.

Two months later the new board arrived and one week later a service tech arrived and replaced the board. The unit finally worked. The stove top has always worked and seems to do a really nice job of even cooking which is nice if you are into cooking as we are. Once the oven was back working we were happy with the overall performance although it ran about 50 degrees hotter than its setting so we placed a thermometer inside the oven to know the heat. The rotisserie was used once and it did a nice job although I would not have anything heavier than 3-4 pound chicken on the spit since the metal is rather light weight. The handled on the door is loose on one side and is a concern because access to the screw holding the handle in place is behind glass adhered to the metal door frame, I suppose the tech replacing our next board will be able to do something to tighten it although he may not.

As the first and only pizza was in the oven I turned away for a few minutes and came back and noticed the blue lights for the clock were out on the face of the oven...I rolled my eyes and knew what to expect, the oven was officially out again! I called and left a voice message with Fagor because of course it was 7 PM on a Friday night so no help was coming anytime soon. I told myself at the time we ordered the first board to have a second one sent because if something is on back order there is reason. I did not do this and sure enough the board is in need of replacement.

Something is wrong with the Fagor board so I would be wary of buying anything Fagor again. I imagine to keep costs down they source cheaper electronics for use in their products and as a result the boards fry and then nothing works. Overall performance was good but if the thing doesn't turn on then it can't be used so it gets a zero rating.