tokens: Communicating via e-mail and voice mail vs Telephone and face-to face Although many people prefer communicating by telephone or face-to-face, personally I believe that communicating by e-mails or voice mails is better . There are several reasons to support this idea which I would like to mention in this essay . Firstly, communicating by e-mail is easy . Many people have problems with calling a person that they are not acquainted with . In this case it is not so difficult to write an e-mail or to leave a voice mail because even shy people feel themselves more confident . Secondly, you can write an e-mail at any time of the day . As for me, I work and study at the university and I don't have spare time during the day . I get home at about midnight and I still need to answer some questions and to solve some routine problems . I might not have time to call a person or to meet with him or her in an appropriate time so for me it is better to leave a voice mail . Thirdly, when you write an e-mail you have enough time to think carefully about what you are writing and how it would be better to express yourself . For example, you can change the word order or you can choose more appropriate style to sound more polite . When you speak face-to-face you are not as able to control every word as you are when you write an e-mail . And finally, there is no chance to disturb people by sending them an e-mail . You should not worry about interrupting an important conversation or some other business . To sum up, I would like to say that for me both options of communicating are possible, but if this is an important and not urgent question I would prefer to answer it by means of internet or voice mail .