diff --git "a/7218f2f9-fc44-4ead-bf4d-00acc20aa5d6.json" "b/7218f2f9-fc44-4ead-bf4d-00acc20aa5d6.json" new file mode 100644--- /dev/null +++ "b/7218f2f9-fc44-4ead-bf4d-00acc20aa5d6.json" @@ -0,0 +1,40 @@ +{ + "interaction_id": "7218f2f9-fc44-4ead-bf4d-00acc20aa5d6", + "search_results": [ + { + "page_name": "Frito-Lay | Company Overview & News", + "page_url": "https://www.forbes.com/companies/frito-lay/", + "page_snippet": "It became a subsidiary of PepsiCo in 1965. There are 1,100 snack foods produced under the Frito-Lay name include Lay's potato chips, Fritos corn chips, Cheetos cheese-flavored snacks, Doritos and Tostitos tortilla chips. Frito-Lay North America generates half of PepsiCo's annual operating profit.Frito-Lay began as two separate companies in the early 1930s that merged in 1961 to form Frito-Lay. It became a subsidiary of PepsiCo in 1965. There are 1,100 snack foods produced under the Frito-Lay name include Lay's potato chips, Fritos corn chips, Cheetos cheese-flavored snacks, Doritos and Tostitos tortilla chips. It became a subsidiary of PepsiCo in 1965. There are 1,100 snack foods produced under the Frito-Lay name include Lay's potato chips, Fritos corn chips, Cheetos cheese-flavored snacks, Doritos and Tostitos tortilla chips. Frito-Lay North America generates half of PepsiCo's annual operating profit. There are 1,100 snack foods produced under the Frito-Lay name include Lay's potato chips, Fritos corn chips, Cheetos cheese-flavored snacks, Doritos and Tostitos tortilla chips. Frito-Lay North America generates half of PepsiCo's annual operating profit. For the second straight year, Frito-Lay opened a pop-up restaurant. The Flamin\u2019 Hot Spot in Los Angeles featured Flamin\u2019 Hot Cheetos in every recipe for three days in September. Frito-Lay has issued a voluntary recall of certain lots of its 14.5-ounce and 1-ounce Doritos Nacho Cheese Flavored Tortilla Chips. ByBruce Y. LeeSenior Contributor ... Flamin' Hot tells the story of Richard Montanez, considered the \"godfather of Hispanic marketing,\" played by Jesse Garcia, a Frito Lay janitor who utilizes his incenti...", + "page_result": "Frito-Lay | Company Overview & News
PROFILE

Frito-Lay

Plano, Texas
About Frito-Lay

Frito-Lay began as two separate companies in the early 1930s that merged in 1961 to form Frito-Lay. It became a subsidiary of PepsiCo in 1965. There are 1,100 snack foods produced under the Frito-Lay name include Lay's potato chips, Fritos corn chips, Cheetos cheese-flavored snacks, Doritos and Tostitos tortilla chips. Frito-Lay North America generates half of PepsiCo's annual operating profit. For the second straight year, Frito-Lay opened a pop-up restaurant. The Flamin\u2019 Hot Spot in Los Angeles featured Flamin\u2019 Hot Cheetos in every recipe for three days in September.

Frito-Lay Company Stats
As of July 2020
Industry
Consumer Packaged Goods
Founded
1961
Headquarters
Plano, Texas
Country/Territory
United States
CEO
Steven Williams
Related People & Companies
\"PepsiCo\"
PepsiCo
Parent Company
View Profile
\"Gillette\"
Gillette
Related by Industry: Consumer Packaged Goods
View Profile
\"Dallas
Dallas Cowboys
Located in Dallas-Fort Worth-Arlington, TX Metropolitan Area
View Profile

More on Forbes

", + "page_last_modified": "" + }, + { + "page_name": "Company Story | FritoLay", + "page_url": "https://www.fritolay.com/about-frito-lay/company-story", + "page_snippet": "As a proud member of the PepsiCo family, Winning with Purpose is what we work to achieve every day.Sustainability Investment Advances PepsiCo Positive (pep+) Goal to Achieve Net-Zero Emissions by 2040. Frito-Lay today announced a new electric fleet that will serve the Dallas Fort Worth area, specifically Carrollton. The first pilot Ford eTransit truck has arrived just in time for Earth Day, wi After learning the manufacturer was eager to sell his business, he bought the recipe and started making Fritos corn chips in his mother\u2019s kitchen. He sold them from his Model T Ford. That same year, Herman W. Lay started a snack food delivery company in Nashville. He too bought out the manufacturer to form H.W. Lay & Company, which became one of the largest snack food companies in the Southeast. In 1961, the two companies merged and Frito-Lay, Inc. was born. Four years later in 1965, Frito-Lay, Inc. merged with Pepsi-Cola to form PepsiCo. Four years later in 1965, Frito-Lay, Inc. merged with Pepsi-Cola to form PepsiCo. Snack lovers everywhere rejoiced. Read More ... 29 snack brands, 55,000 dedicated Frito-Lay employees and enough potatoes per year to reach to the moon and back. (If they were stacked end to end.)", + "page_result": "\t\n\t\n\t\t\n\n\t\t\t\n\t\t\t\n\n\n\n\n\n\n\t\t\t\n\t\t\tCompany Story | FritoLay\n\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t\t\n\n\t\t\t\n\t\t\t\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t\n\t\t\t\n\n\n\n\n\t\t\t\n\t\t\t\n\n\n\t\t\t\n\t\t\t\n\n\n\n\n\n\n\t\t\t\n\t\t\t\n\n\t\t\t\n\t\t\t\n\n\n\n\n\n\n\t\t\t\n\t\t\t\n\n\t\t\t\n\t\t\t\n\t\t\n\n\t\t\n\n\t\t\t\n\t\t\t
\n\n\t\t\t\n\t\t\t\n\n\n\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\tSkip to main content\n\t\t\t\n\n\t\t\t\n\t\t\t\n\n\t\t\t\t\n\t\t\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tNewsroom\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCompany Story\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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    • \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tOur Leadership\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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    • \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tIn the Community\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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Your favorite
snacks.
Our
lifelong passion.

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Your favorite
snacks.
Our
lifelong passion.

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Our snacks can be found at tailgates and in lunchboxes, at picnics and in pantries.

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Our Past

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In 1932, C.E. Doolin entered a small San Antonio cafe and purchased a bag of corn chips. After learning the manufacturer was eager to sell his business, he bought the recipe and started making Fritos corn chips in his mother\u2019s kitchen. He sold them from his Model T Ford.

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That same year, Herman W. Lay started a snack food delivery company in Nashville. He too bought out the manufacturer to form H.W. Lay & Company, which became one of the largest snack food companies in the Southeast.

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In 1961, the two companies merged and Frito-Lay, Inc. was born. Four years later in 1965, Frito-Lay, Inc. merged with Pepsi-Cola to form PepsiCo. Snack lovers everywhere rejoiced.

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about Our Past

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Our Present

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29 snack brands, 55,000 dedicated Frito-Lay employees and enough potatoes per year to reach to the moon and back. (If they were stacked end to end.) We aren't kidding when we say we go the extra mile to bring you your favorite snacks.

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Our Future

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As part of PepsiCo, our mission is to create more smiles with every sip and every bite. How? By embracing\n\t\t\t\t\t\tWinning with Purpose. That is, winning in the marketplace, accelerating growth and keeping our commitment to the planet and our communities. A clear set of strategies that will make us Faster, Stronger, and Better, define this vision.

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What\u2019s more, we believe every consumer should have access to their favorite snack, everywhere. We own the manufacturing process from seed to shelf and actively invest in technology to automate key steps of the process. This helps us be more agile in what we need to make, who we need to make it for, and how we can best deliver it to snack lovers from coast to coast.

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Here at Frito-Lay there's always something new going on. Read all about it here.

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\u00a92024\n\t\t\t\t\t\t\t\t\tFrito-Lay North America, Inc. a Division of PepsiCo

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\n\t\t\t\t\t\t\t\tFrito-Lay is an Official Sponsor of the NFL\n\t\t\t\t\t\t\t

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      Frito-Lay

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      Frito-Lay\u00a0history, profile and history video

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      \u00a0Frito-Lay began as two separate companies in the early 1930s that merged in 1961 to form Frito-Lay. It became a subsidiary of PepsiCo in 1965. Snack foods produced under the Frito-Lay name include Lay’s potato chips, Fritos corn chips, Cheetos cheese-flavored snacks, Doritos and Tostitos tortilla chips. Frito-Lay North America generates one-third of PepsiCo’s annual operating profit.”

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      Frito-Lay History

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      The Frito Company

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      In 1932,\u00a0Charles Elmer Doolin, manager of the Highland Park Confectionery in San Antonio, purchased a\u00a0corn chip\u00a0recipe, a handheldpotato ricer\u00a0and 19 retail accounts from a corn chip manufacturer for $100, which he borrowed from his mother. Doolin established a new corn chip business, The Frito Company, in his mother’s kitchen. Doolin and his mother and brother produced the corn chips, named\u00a0Fritos, and had a production capacity of approximately 10 pounds per day. Doolin distributed the Fritos in 5\u00a2 bags. Daily sales totaled $8 to $10 and profits averaged about $2 per day.\u00a0In 1933, the production of Fritos increased from 10 pounds to nearly 100 pounds due to the development of a “hammer” press. By the end of the year, production lines were operating in\u00a0Houston\u00a0and\u00a0Dallas. The Frito Company headquarters also moved to Dallas to capitalize on the city’s central location and better availability of raw materials. In 1937, The Frito Company opened its Research and Development lab and introduced new products, including Fritos Peanut Butter Sandwiches and Fritos Peanuts, to supplement Fritos and Fritatos\u00a0Potato Chips, which had been introduced in 1935.

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      In 1941, the company opened its Western Division in\u00a0Los Angeles\u00a0with two sales routes, which would become the prototype for The Frito Company’s distribution system. In 1945, The Frito Sales Company was established to separate sales from production activities. Expansion continued with the issue of six franchises through the Frito National Company in the same year. In 1950, Fritos were sold in all 48 states.The Frito Company issued its first public stock offering in 1954. At the time of Doolin’s death in 1959, The Frito Company produced over forty products, had plants in eighteen cities, employed over 3,000 people and had sales in 1958 in excess of $50 million. By 1962, Fritos would be sold in 48 countries.

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      H.W. Lay & Company

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      In 1931 a salesman\u00a0Herman Lay\u00a0sold potato chips in southern United States out of his car. In 1932, Lay began a potato chip business in\u00a0Nashville, Tennessee. Lay was hired as a salesman for the Barrett Food Products Company, an\u00a0Atlanta, Georgia\u00a0manufacturer of Gardner’s Potato Chips, and eventually took over Barrett’s Nashville warehouse as a distributor. Lay hired his first salesman in 1934, and three years later had 25 employees and a larger manufacturing facility where he produced\u00a0popcorn\u00a0and peanut butter sandwich crackers.

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      A representative of the Barrett Food Company contacted Lay in 1938, offering to sell Barrett’s plants in Atlanta and\u00a0Memphis\u00a0to Lay for $60,000. Lay borrowed $30,000 from a bank and persuaded the Barrett Company to take the difference in preferred stock. Lay moved his headquarters to Atlanta and formed\u00a0H.W. Lay & Company\u00a0in 1939. He later purchased the Barrett manufacturing plant in\u00a0Jacksonville, Florida, along with additional plants in\u00a0Jackson, Mississippi,\u00a0Louisville, Kentucky\u00a0and\u00a0Greensboro, North Carolina. Lay retained the\u00a0Gardner\u00a0trademark of Barrett Food Products until 1944, when the product name was changed to\u00a0Lay’s\u00a0Potato Chips.
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      Lay expanded further in the 1950s with the purchase of\u00a0The Richmond Potato Chip Company\u00a0and the\u00a0Capitol Frito Corporation. By 1956, with more than 1,000 employees, plants in eight cities and branches or warehouses in thirteen others, H.W. Lay & Company was the largest manufacturer of potato chips and snack foods in the United States.

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      Merger forms Frito-Lay, Inc.

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      In 1945, the Frito Company granted the H.W. Lay & Company an exclusive franchise to manufacture and distribute Fritos in the Southeast. The two companies worked toward national distribution and developed a close business affiliation. In September 1961, The Frito Company and H.W. Lay & Company merged to become\u00a0Frito-Lay, Inc.,\u00a0combining their headquarters in Dallas, Texas. At this point, the company’s annual revenues totaled $127 million, largely generated from sales of its four main brands at the time: Fritos, Lays, Cheetos and Ruffles.

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      Division of PepsiCo, Inc.

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      In February 1965, the boards of directors for Frito-lay, Inc. and Pepsi-Cola announced a plan for the merger of the two companies. On June 8, 1965, the merger of Frito-Lay and Pepsi-Cola Company was approved by shareholders of both companies, and a new company called\u00a0PepsiCo, Inc.\u00a0was formed. At the time of the merger, Frito-Lay owned 46 manufacturing plants nationwide and had more than 150 distribution centers across the United States.

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      The merger was pursued for multiple factors, one of which was the potential for Frito-Lay snacks to be distributed outside of its initial markets of the United States and Canada\u2014via Pepsi-Cola’s existing presence and distribution network in 108 countries at the time of the merger. International distribution of Frito-Lay products expanded shortly following the 1965 merger, and its U.S. presence grew at the same time, resulting in\u00a0Lay’s\u00a0becoming the first potato chip brand to be sold nationwide (in all 50 U.S. states) in 1965.

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      Also at this time, PepsiCo had envisioned marketing Frito-Lay snacks alongside Pepsi-Cola soft drinks. In an interview with\u00a0Forbes\u00a0in 1968, PepsiCo CEO Donald Kendall summarized this by noting that “Potato chips make you thirsty; Pepsi satisfies thirst.” Plans to jointly promote the soft drink and snack products were thwarted later that year, when the\u00a0Federal Trade Commission\u00a0ruled against it.

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      1965\u20131980

      \n

      Upon the formation of PepsiCo, Frito-Lay still maintained the same brand and product line-up that it had four years prior, consisting of Fritos, Lay’s, Cheetos, Ruffles, and Rold Gold pretzels. It soon began efforts to expand with the development of new snack food brands in the 1960s and 1970s, including\u00a0Doritos\u00a0(1966),\u00a0Funyuns\u00a0(1969) and\u00a0Munchos(1971). The most popular new Frito-Lay product launched during this era was Doritos, which initially was positioned as a more flavorful\u00a0tortilla chip. At first the chip was perceived by consumers as being too bland. In response, the company re-launched Doritos in Taco, and later Nacho Cheese, flavors. The spicier composition proved successful, and Doritos quickly became the second most popular Frito-Lay product line, second only to Lay’s potato chips.

      \n

      Frito-Lay faced increased competition in the 1970s, from competing potato chip brands such as\u00a0Pringles, launched by\u00a0Procter & Gamble\u00a0in competition with Lay’s.\u00a0Nabisco\u00a0andStandard Brands\u00a0also expanded in the 1970s to produce potato chips, cheese curls and pretzels, which placed added pressure across Frito-Lay’s entire line of snack food brands.

      \n

      1980\u20132000

      \n

      Frito-Lay acquired Grandma’s Cookies in 1980, which launched nationwide in the United States in 1983. In January 1978 Frito-Lay’s product development group led by Jack Liczkowski completed development of Tostitos, a Mexican-style tortilla chip lineup. Tostitos Traditional Flavor and Tostitos Nacho Cheese Flavor went into national distribution in the United States by 1980 and reached the sales of $140 million, making it one of the most successful new products introduction in Frito-Lay history. Tostitos sales grew quickly, and in 1985 it had become Frito-Lay’s fifth-largest brand, generating annual sales of $200 million. Ahead of Tostitos at the time were Doritos, Lay’s, Fritos and Ruffles, each recording annual sales between $250 and $500 million.\u00a0While Tostitos became a long-term success, several other new products launched in the 1980s were discontinued after lackluster results. These short lived Frito-Lay products included Stuffers pre-filled dip shells and Toppels crackers, which came pre-topped with cheese.[13]\u00a0In the late 1980s, Frito-Lay acquired\u00a0Smartfood,\u00a0a brand of cheese-flavored\u00a0popcorn\u00a0which it began to distribute across the United States. International sales began to increase significantly at this time as well, with annual revenues from sales outside of the U.S. and Canada accounting for $500 million in 1989, contributing to total Frito-Lay sales of $3.5 billion in the same year.

      \n

      Several new products were developed internally at Frito-Lay and launched in the 1990s, the most successful of which was\u00a0Sun Chips, a multi-grain chip first sold in 1991. Sun Chips, along with new Baked (instead of\u00a0fried) variants of Tostitos and Lay’s, represented Frito-Lay’s intent to capitalize on an emerging trend among adults in the U.S., who were displaying a growing preference for healthier snack alternatives.[15]\u00a0In 1994, Frito-Lay recorded annual retail sales of nearly $5 billion, selling 8 billion bags of chips,\u00a0popcorn\u00a0andpretzels\u00a0during that year\u2014outpacing competitors Eagle (owned by\u00a0Anheuser-Busch) and\u00a0Wise\u00a0(owned by Borden).

      \n

      Up until the mid-1990s, Frito-Lay was represented in PepsiCo’s organizational structure as Frito-Lay, a single division of PepsiCo. This changed in 1996 when PepsiCo merged its snack food operations into what was titled the “Frito-Lay Company”, made up of two subsequent divisions,\u00a0Frito-Lay North America\u00a0and\u00a0Frito-Lay International.\u00a0In 1997, Frito-Lay acquired the candied popcorn snack brand\u00a0Cracker Jack, followed in 1998 by multiple international acquisitions and joint ventures, including\u00a0Smith’s Snackfood Company(Australia), as well as Savoy Brands (Latin America).

      \n

      Recent history (2000 \u2013 present)

      \n

      In the early 1980s, PepsiCo continued to grow its Frito-Lay brands in two ways\u2014through international expansion and acquisition. Through a joint-venture with\u00a0Walkers, a UK chip and snack manufacturing company, Frito-Lay increased its distribution presence in Europe. Similar joint-ventures were arranged in other regions of the world in the 2000s, including\u00a0Smith’s\u00a0in Australia, and\u00a0Sabritas\u00a0and\u00a0Gamesa\u00a0in Mexico. As a result of these international arrangements, some global Frito-Lay products (such as Doritos) are branded under the same name worldwide. Others maintain their original regional names. For example,\u00a0Lay’s\u00a0chips are a similar product to\u00a0Walkers Crisps\u00a0in the UK\u00a0and both share similar logo designs.

      \n

      The\u00a0Quaker Oats Company\u00a0merged with PepsiCo in 2001, resulting in Quaker snacks products, including Chewy granola bars and Quaker\u00a0rice cakes, becoming organized under the Frito-Lay North America operating division. This operating structure was short-lived, and in 2003, as part of a restructuring, the international operations of Frito-Lay (formerly Frito-Lay International) were brought within the PepsiCo International division, while Frito-Lay North America was maintained as its own division, comprising Frito-Lay business within the United States and Canada.

      \n

      Frito-Lay continued to experiment with changes to the composition of its products, introducing Reduced Fat Lay’s and Cheetos in 2002. The “Baked” product line also expanded in 2002 to include Baked Doritos.\u00a0In 2003, Frito-Lay introduced the first products in its “Natural” line, which were made with ingredients that had been organically produced. The first of these included Organic Blue Corn Tostitos, Natural Lay’s Potato Chips (seasoned with\u00a0sea salt), and Natural Cheetos White Cheddar Puffs.

      \n

      A new CEO,\u00a0Irene Rosenfeld, was appointed in 2005. Under her management, Frito-Lay North America continued to expand its product lines with acquisitions such as Stacy’s Pita Chip Company, which represented “Frito-Lay’s desire to participate more broadly in the $90 billion macrosnack category”,\u00a0particularly involving snack foods made with more natural ingredients,[24]\u00a0according to reports from within its industry at that time.\u00a0In 2010, Frito-Lay reformulated Lay’s Kettle and Lay’s flavored chips into a new variant labeled as being made with all-natural ingredients.\u00a0Sales of Lay’s potato chips grew by 8% following the change to all-natural ingredients. As a result, Frito-Lay announced in 2010 its plans to convert approximately half of all Frito-Lay products, including Sun Chips, Tostitos, Fritos and Rold Gold pretzels, to all-natural ingredients in 2011.

      \n

      *Information from Forbes.com and\u00a0Wikipedia.org

      \n

      **Video published on YouTube by “Julian Dario Combariza Gonzalez

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      \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n", + "page_last_modified": "" + }, + { + "page_name": "Frito-Lay Company | Encyclopedia.com", + "page_url": "https://www.encyclopedia.com/books/politics-and-business-magazines/frito-lay-company", + "page_snippet": "Lay\u2019s, Ruffles, and Chee-tos are among Frito-Lay\u2019s major international brands, along with such local favorites as Walker\u2019s in the United Kingdom and Sabritas in Mexico. Frito-Lay Company is the snack food division of PepsiCo, Inc., generating about half of the parent company\u2019s revenues and ...Lay\u2019s, Ruffles, and Chee-tos are among Frito-Lay\u2019s major international brands, along with such local favorites as Walker\u2019s in the United Kingdom and Sabritas in Mexico. Frito-Lay Company is the snack food division of PepsiCo, Inc., generating about half of the parent company\u2019s revenues and two-thirds of its profits. Frito-Lay Company is the snack food division of PepsiCo, Inc., generating about half of the parent company\u2019s revenues and two-thirds of its profits. Frito-Lay traces its origins to the early 1930s. In the midst of the Great Depression, the lack of job prospects spurred a number of young people to turn to entrepreneurship in order to get ahead. But sales quickly picked up again following the war\u2019s end, and by 1947 revenues exceeded $27 million. Doolin moved his company toward national status through licensing agreements. The first came in 1945, when Frito granted H.W. Lay & Company an exclusive franchise to manufacture and distribute Fritos in the Southeast. The following year, Doolin died, having led his company to its status as a major snack food maker, with revenues exceeding $51 million. The Frito Company continued to operate 11 plants, but its franchise operations had been reduced to six after the company bought out several franchisees. John D. Williamson took over as president of the company. Within two years of Doolin\u2019s death, the Frito Company would merge with H.W. Lay.", + "page_result": "Frito-Lay Company | Encyclopedia.com Skip to main content

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      Frito-Lay Company

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      Frito-Lay Company

      7701 Legacy Drive
      Piano, Texas 75024-4099
      U.S.A.
      Telephone: (972) 334-7000
      Fax: (972) 334-2019
      Web site: http://www.fritolay.com

      Division of PepsiCo, Inc.
      Incorporated:
      1961 as Frito-Lay, Inc.
      Employees: 92,000
      Sales: $10.98 billion (1998)
      NAIC: 311919 Other Snack Food Manufacturing; 311821 Cookie and Cracker Manufacturing

      Frito-Lay Company is the world leader in the salty snack category, controlling more than 35 percent of the world market in snack chips and 60 percent in the United States. Among the companys well-known brands are five that generate annual sales of $1 billion each: Lays, Ruffles, Doritos, Tostitos, and Chee-tos. In addition to its dominance of the potato chip, tortilla chip, and corn chip sectors (the last of these led by the Fritos brand), Frito-Lay has major brands in other categories, such as Rold Gold pretzels, Cracker Jack candy-coated popcorn, and Grandmas cookies. About $4 billion of the companys overall net sales are generated outside the United States, with sales in 42 countries. Lays, Ruffles, and Chee-tos are among Frito-Lays major international brands, along with such local favorites as Walkers in the United Kingdom and Sabritas in Mexico. Frito-Lay Company is the snack food division of PepsiCo, Inc., generating about half of the parent companys revenues and two-thirds of its profits.

      Early Years of the Frito Company

      Frito-Lay traces its origins to the early 1930s. In the midst of the Great Depression, the lack of job prospects spurred a number of young people to turn to entrepreneurship in order to get ahead. Among these were the founders of the two companies that would merge in 1961 to form Frito-Lay. Elmer Doolins entrance into the snack food industry was one of happenstance. In 1932 the Texas native was running an ice cream business which was struggling because of a price war. Doolin began seeking a new venture and happened to buy a five-cent, plain package of corn chips while eating at a San Antonio café. At the time, corn chips or fritos (the word frito means fried in Spanish) were a common fried corn meal snack in the Southwest. Typically, cooks would cut flattened corn dough into ribbons, then season and fry them.

      Impressed with his five-cent snack, Doolin discovered that the manufacturer wished to return to Mexico and would sell his business for $100. Doolin borrowed the money from his mother, purchasing the recipe, 19 retail accounts, and production equipment consisting of an old, handheld potato ricer. Initially setting up production in his mothers kitchen, Doolin spent his nights cooking Frito brand corn chips and sold them during the day from his Model T Ford. Early production capacity was ten pounds per day, with profits of about $2 per day on sales ranging from $8 to $10 per day.

      Doolin soon expanded to the family garage, and increased production by developing a press that operated more efficiently than the potato ricer. Within a year of his purchase of the business, Doolin moved the headquarters for the Frito Company from San Antonio to Dallas, the latter having distribution advantages. Sales began expanding geographically after Doolin hired a sales force to make regular deliveries to stores. The Frito Company also began selling the products of potato chip manufacturers through license agreements. The company soon had plants operating in Houston, Tulsa, and Dallas.

      In early 1941 Doolin expanded to the West Coast by opening a small manufacturing facility in Los Angeles. Only the onset of World War II and rationing slowed Fritos growth. But sales quickly picked up again following the wars end, and by 1947 revenues exceeded $27 million. Doolin moved his company toward national status through licensing agreements. The first came in 1945, when Frito granted H.W. Lay & Company an exclusive franchise to manufacture and distribute Fritos in the Southeast. This marked the beginning of a close relationship between the two companies, and would eventually lead to their 1961 merger. In 1946 another franchise was launched in Bethesda, Maryland, followed by a Hawaii-based franchise in 1947. The following year, Frito introduced Chee-tos brand Cheese Flavored Snacks, which gained immediate popularity.\nMeantime, the Fritos brand went national in 1949 when Doolin purchased color advertisements in several magazines, including Ladies Home Journal, Better Homes and Gardens, and Life.

      By 1954 the Frito Company business included 11 plants and 12 franchise operations. In 1953 the Frito Kid made his debut as a company spokesman; the character continued to be used in Fritos advertising until 1967. In 1956 the Frito Kid made an appearance on the Today show with host Dave Garroway, marking the Frito Companys first use of television advertising. Fritos gained a new advertising theme in 1958 with the debut of Munch a Bunch of Fritos. That year, the Frito Company acquired the rights to Ruffles brand potato chips. The following year, Doolin died, having led his company to its status as a major snack food maker, with revenues exceeding $51 million. The Frito Company continued to operate 11 plants, but its franchise operations had been reduced to six after the company bought out several franchisees. John D. Williamson took over as president of the company. Within two years of Doolins death, the Frito Company would merge with H.W. Lay.

      Early Years of H.W. Lay & Company

      H.W. Lay & Company, Inc. was founded by another entrepreneur, Herman W. Lay. Born in humble circumstances in 1909 in Charlotte, North Carolina, Lay had worked a variety of jobs and run a few small businesses from the age of ten, including an ice cream stand, before taking a position as a route salesman at the Barrett Food Products Company, an Atlanta-based potato chip manufacturer, in 1932. Later that year, Lay borrowed $100 to take over Barretts small warehouse in Nashville on a distributorship basis. This was coincidentally the same year that Doolin had established the Frito Company.

      Lay started out selling Barretts Gardner brand products from his 1928 Model A Ford, initially pocketing about $23 a month. Growth came rapidly, however. In 1933 Lay hired his first salesman, and by the following year his company had six sales routes. By 1936 Lay employed a workforce of 25 and had moved his company from its original warehouse to another Nashville building. From this location, Lay began manufacturing products himself, including peanut butter cracker sandwiches and french fried popcorn. In 1938 the latter became the first item marketed under the Lays name, specifically Lays Tennessee Valley Popcorn. By that year Lay was distributing snack foods throughout central Tennessee and southern Kentucky, and had opened a new warehouse in Chattanooga. The most significant development of 1938, however, came as a result of financial difficulties encountered by Barrett Food Products. After securing $60,000 in financing through business associates and friends, Lay bought Barrett, its plants in Memphis and Atlanta, and the Gardners brand name. He changed the name of the company to H.W. Lay & Company, Inc., with headquarters in Atlanta.

      During the early 1940s H.W. Lay added manufacturing plants in Jacksonville, Florida; Jackson, Mississippi; Louisville, Kentucky; and Greensboro, North Carolina. Lay also built a new plant in Atlanta featuring a continuous potato chip production line, one of the first in the world. In 1944 the company began marketing potato chips under the Lays name, with the Gardners brand becoming a historical footnote. That same year, H.W. Lay became one of the first snack food concerns to advertise on television, with a campaign featuring the debut of Oscar, the Happy Potato, the companys first spokesperson. The following year, H.W. Lay gained from the Frito Company an exclusive franchise to manufacture and distribute Fritos corn chips in the Southeast.

      After establishing a research laboratory to develop new products in 1949, H.W. Lay expanded its product line during the 1950s to include barbecued potato chips, corn cheese snacks, fried pork skins, and a variety of nuts. The company also expanded outside the Southeast and acquired a number of weaker competitors. In 1956 H.W. Lay went public as a company with a workforce exceeding 1,000, manufacturing facilities in eight cities, and branches or warehouses in 13 cities. Revenues in 1957 stood at $16 million, making Herman Lays company the largest maker of potato chips and snack foods in the United States. H.W. Lay had also gained fame for carefully developing and utilizing its sales routes. Company salespeople were among the first to go beyond simply delivering their merchandise to store owners, as they also stocked the merchandise for the owners, set up point-of-purchase displays, and helped to assure product quality by pulling stale bags off the shelves and displays before they could be sold. This store-door delivery system helped to increase revenues as the salespeople were able to work a particular sales territory more intensely. By the spring of 1961, H.W. Lay had operations in 30 states, following the purchase of Rold Gold Foods, makers of Rold Gold Pretzels, from American Cone and Pretzel.

      Frito-Lay, Inc.: 196165

      In September 1961 H.W. Lay and the Frito Company merged to form Frito-Lay, Inc., a snack food giant headquartered in Dallas with revenues exceeding $127 million. The new company began with four main brandsFritos, Lays, Ruffles, and Chee-tosand a national distribution system. Williamson served as the first chairman and CEO of Frito-Lay, with Lay taking the position of president. In 1962 Lay took over as CEO, with Fladger F. Tannery becoming president; two years later, Lay added the chairmanship to his duties.

      In 1963 Frito-Lay began using the slogan Betcha Cant Eat Just One in its advertising for Lays potato chips. Two years later comedian Bert Lahr began appearing in ads in which he attemptedalways unsuccessfullyto eat just one Lays chip. Annual revenues for Frito-Lay exceeded $180 million by 1965, when the company had more than 8,000 employees and 46 manufacturing plants.

      Company Perspectives:

      Our Mission Statement: To be the worlds favorite snack and always within arms reach.

      June 1965: Frito-Lay + Pepsi-Cola = PepsiCo

      In June 1965 Frito-Lay merged with Pepsi-Cola Company to form PepsiCo, Inc., with Frito-Lay becoming an independently operated division of the new company. Pepsis CEO and president became CEO and president of PepsiCo, while Herman Lay\nwas named chairman, a position he held until 1971. Lay then served as chairman of the executive committee until 1980, when he retired. He died in December 1982.

      There were a number of forces that drove the two companies together. The 1960s was an era of consolidation, with a number of food and beverage firms being gobbled up by larger entities. Pepsi-Cola was considered a takeover target not only because it ran a distant second in the soft drink sector to industry giant Coca-Cola Company, but also because little of the companys stock was in the hands of management. Following the creation of PepsiCo, however, the new companys directors held a much larger proportion of shares, with Lay holding a 2.5 percent stake himself. A second force behind the merger was Frito-Lays desire to more aggressively pursue overseas markets. The companys sales had largely been restricted to the United States and Canada, but it could now take advantage of Pepsis strong international operations, through which Pepsi products were sold in 108 countries.

      A third force was the perceived synergy between salty snacks and soft drinks. As Kendall succinctly related to Forbes in 1968, Potato chips make you thirsty; Pepsi satisfies thirst. The plan was to jointly market PepsiCos snacks and soft drinks, thereby giving Pepsi a potential advantage in its ongoing battle with Coke. Unfortunately, these plans were eventually scuttled by the resolution of a Federal Trade Commission antitrust suit brought against Frito-Lay in 1963. The FTC ruled in late 1968 that PepsiCo could not create tie-ins between Frito-Lay and Pepsi-Cola products in most of its advertising. PepsiCo was also barred from acquiring any snack or soft drink maker for a period of ten years.

      New Products, the Frito Bandito, and Increased Competition: 196579

      Frito-Lay began its PepsiCo era with the same lineup of brands it had when Frito-Lay was created in 1961: Fritos, Lays, Ruffles, Chee-tos, and Rold Gold. Shortly after the creation of PepsiCo, Lays became the first potato chip brand to be sold nationally. Of even greater importance was increased new product development activity. In 1966 Frito-Lay began test-marketing a new triangular tortilla chip under the brand name Doritos. Compared to regular tortilla chips, Doritos were more flavorful and crunchier. Launched nationally in 1967, Doritos proved successful, but additional market research revealed that many consumers outside the Southwest and West considered the chip to be too blandnot spicy enough for what was perceived as a Mexican snack. Frito-Lay therefore developed taco-flavored Doritos, which were introduced nationally in 1968 and were a tremendous success. Four years later, national distribution began of nacho cheese-flavored Doritos, which were also a hit. Ironically, with increasing popularity, Doritos became less and less identified as a Mexican snack, a development that echoed the earlier brand history of Fritos. During the 1970s Doritos became Frito-Lays number two brand in terms of sales, trailing only Lays. This spectacular growth was fueled by heavy advertising expendituresas much as half of the companys overall $23 million ad budget in the mid-1970s. The Crunch campaign began in the early 1970s, and gained added impetus in 1976 when Avery Schrieber began crunching Doritos on national television. Frito-Lay also found lesser success in this period with other new products, including Funyuns onion-flavored rings, which debuted in 1969, and the Munchos potato crisps that were launched in 1971.

      In 1968 Frito-Lay began a new Fritos advertising campaign featuring the Frito Bandito, a Mexican bandit complete with a long mustache, sombrero, and six-gun who spoke in a heavy accent. Ads showed the cartoon character robbing and scheming to get his beloved Fritos corn chips. The campaign quickly drew heavy criticism from Mexican American groups who alleged that it showed a prejudice against Mexican Americans and perpetuated a stereotype. Responding to the protests, radio and television stations in California began pulling Frito Bandito spots off the air. Frito-Lay finally ended the campaign in 1970.

      Key Dates:

      1932:
      Elmer Doolin founds the Frito Company in San Antonio, Texas, and begins making Fritos corn chips.
      1938:
      Herman W. Lay buys Atlanta potato chip maker, changes name to H.W. Lay & Company, Inc., the following year.
      1944:
      H.W. Lay begins marketing potato chips under the Lays name.
      1948:
      Frito Company introduces Chee-tos snacks.
      1958:
      Frito Company acquires the rights to Ruffles brand potato chips.
      1961:
      The Frito Company and H.W. Lay & Company are merged to form Frito-Lay, Inc.
      1965:
      Frito-Lay, Inc. and the Pepsi-Cola Company merge to form PepsiCo, Inc., with Frito-Lay becoming a division of the new company.
      1967:
      Doritos tortilla chips make their national debut.
      1970:
      Frito Bandito advertising campaign is abandoned following complaints from Mexican American organizations.
      1981:
      Company introduces Tostitos tortilla chips.
      1991:
      Sunchips multigrain snacks are introduced.
      1997:
      Company acquires the Cracker Jack brand.
      1998:
      Wow! line of low-fat/no-fat chips debuts.

      During the 1970s Frito-Lay began feeling the effects of increased competition. The Lays brand was challenged not only by more aggressive regional brands but also by such newfangled chips as Pringles and Chipos. These chips were made from mashed or dehydrated potatoes molded into a uniform shape, which enabled them to be stacked into a can or packaged in a box. In either case, they had several advantages over regular potato chips: they were less fragile, their packaging was less bulky, and they had a longer shelf life. Most importantly, they could be made in one location and shipped nationally, rather than having to be made in a nationwide system of regional plants. Pringles and Chipos were also backed by the national advertising prowess of two consumer product giantsProcter & Gamble Company and General Mills, Inc., respectively. Additional competition in the 1970s came from Nabisco Inc., maker of Mister Salty pretzels and such extruded snacks as Flings and Corkers, and Standard Brands Inc., which was expanding its Planters brand beyond nuts into corn and potato\nchips, cheese curls, and pretzels. Despite its formidable foes, Frito-Lay remained the clear leader in the U.S. snack industry, with sales by the late 1970s exceeding the $1 billion mark, more than double that of the nearest competitor, Standard Brands. Moreover, Frito-Lay was far from resting on its laurels. It increased its overall production capacity by one-third by 1979 through the opening of a new plant in Charlotte, North Carolina, and the culmination of expansion programs at ten existing plants. Keeping Frito-Lay ahead of the competition during this period was D. Wayne Calloway, who became president and chief operating officer in early 1976.

      New Product Ups and Downs in the 1980s

      The 1980s started out promisingly, with Frito-Lay acquiring the Grandmas regional brand of cookies in 1980 for $25 million, in a venture outside of its salty snack stronghold. In 1983 the company made a national launch of the Grandmas brand, and soon was selling five varieties. Among these was a homemade-style cookie that was soft on the inside but crispy on the outside. In 1984 Procter & Gamble sued Frito-Lay and two other cookie makers for infringing on its patent for Duncan Hines crispy-chewy cookies. The parties reached a settlement in 1989, whereby Frito-Lay agreed to pay about $19 million to Procter & Gamble, while the bulk of the $125 million settlement was shared equally by the two other defendants, Nabisco and Keebler Co.

      In addition to the acquisition of Grandmas, the early 1980s also saw Frito-Lay introduce Tostitos tortilla chips. Debuting in 1981, Tostitos was the most successful new product introduction yet in Frito-Lay history, garnering sales of $140 million in the first year of national distribution. The development of Tostitos came out of market research on Doritos indicating that some consumers felt the latter chips were too heavy, too thick, and too crunchy; at this time, there was a general trend toward consumer preference for lighter-tasting foods, as well as an increased interest in Mexican food. Frito-Lay thus created the thinner, crispier Tostitos, which could be eaten alone, made into nachos, or dipped into increasingly popular salsas. By 1985 Tostitos was Frito-Lays number five brand, with sales of about $200 million, trailing only Doritos ($500 million), Lays ($400 million), Fritos ($325 million), and Ruffles ($250 million). Also in 1985 Frito-Lay expanded its tortilla chip line with the introduction of Santitas white and yellow corn round chips.

      In 1983 Calloway shifted to the PepsiCo headquarters in Purchase, New York, to become the parent companys CFO (and eventually its chairman and CEO). Taking over as president of Frito-Lay was Michael Jordan, who held the position for two years before also heading to Purchase and eventually becoming PepsiCo president. Willard Korn served as president of Frito-Lay during the mid-1980s, a period coinciding with the companys relocation of its headquarters from Dallas to Piano, Texas, but more importantly with a spate of failed product introductions. In 1986 Frito-Lay rolled out a slew of new products, several in the nonsalty snack sector, including Toppels cheese-topped crackers, Rumbles crispy nuggets, and Stuffers dip-filled shells. The company also attempted to penetrate the growing market for kettle-cooked chips, a variety harder and crunchier than regular potato chips, with a brand called Kincaid. The barrage of new products was too much for Frito-Lays 10,000-strong sales force to handle; products were lost on store shelves and all of the new brands were quickly killed. Korn resigned from his post in November 1986, with Jordan returning to Texas to head Frito-Lay once again.

      Under Jordans leadership in the late 1980s, Frito-Lay focused on revitalizing its existing brands rather than developing new brands. Among the successful line extensions introduced in this period were Cool Ranch flavor Doritos and a low-fat version of Ruffles. In 1989 Frito-Lay acquired the Smartfood brand of cheddar-cheese popcorn, a regional brand it hoped to roll out nationwide. The company was also finding success in the international market, where profits were increasing 20 percent per year, revenues exceeded $500 million by the end of the decade, and Frito-Lay products were being sold in 20 countries. Overall sales stood at about $3.5 billion.

      Rising Fortunes in the 1990s

      Entering the 1990s, Frito-Lay faced continuing challenges from both regional and national players, including the upstart Eagle Snacks brand, owned by beer powerhouse Anheuser-Busch Cos. Eagle Snacks gained market share in the 1980s with premium products that sold for low prices, some of which were 20 percent lower than those of Frito-Lay. In addition to the increased competition, Frito-Lay also suffered in the late 1980s through 1990 from self-inflicted wounds, such as increasing prices faster than inflation, letting the corporate payroll become bloated, and allowing product quality to decline. As a result, profits were on the decline in the early 1990s.

      In early 1991, Roger A. Enrico was named to the top spot at Frito-Lay, after most recently serving as president of PepsiCo Worldwide Beverages. Enrico, a former Frito-Lay marketing vice-president, immediately set out to turn around the stumbling but still formidable snack giant. During 1991 the company eliminated 1,800or about 60 percentof its administrative and managerial jobs, creating a much more streamlined structure. Four of the companys 40 plants were closed or sold off, and more than 100 package sizes and brand varieties were dropped from what had become an unwieldy product portfolio. These moves resulted in annual savings of approximately $100 million. On the selling side, Frito-Lay created 22 sales/marketing offices to bring decision-making closer to retailers and consumers. The company also slashed its prices. In its first big new product success since Tostitos, Frito-Lay launched SunChips in 1991, garnering $115 million in sales during the first year; the multigrain, low-sodium, no-cholesterol chip/cracker found a ready market among adults seeking a more healthful snack. In moves designed to revitalize its longstanding brands, Frito-Lay redesigned the packaging for several products, including Fritos and Rold Gold pretzels, and reformulated both Lays and Ruffles potato chipsthe first time the Lays formula had ever been changed. To enhance the flavor of both chips, the company developed a new frying process and switched from soybean oil to cottonseed oil. With consumers preferring less salty snacks, the sodium content of the chips was also reduced. The new Lays chips were introduced in 1992 through an ad campaign featuring the tag line, Too Good to Eat Just One!, a variation on the old Betcha Cant Eat Just One slogan. In 1993 Rold Gold pretzels were the subject of the products first network television campaign, with ads featuring Seinfeld star Jason Alexander as Pretzel Boy. The following year the formula for Doritos was reformulated to make the chips 20 percent larger, 15 percent thinner, and stronger tastingchanges that were based on careful market research. Frito-Lay also continued to roll out new products, including Wavy Lays potato chips and Baked Tostitos (1993), Cooler Ranch flavor Doritos (1994), and Baked Lays (1996).

      By the mid-1990s, as the snack food sector entered a slower growth period marked by heavy price competition, it became increasingly clear that Frito-Lay would remain the industry front-runner by a wide margin. The company increased its share of the salty snack market in the United States from 38 percent in the late 1980s to 55 percent by 1996. Competitive pressure from Frito-Lay led two of its fiercest rivals to wave the white flag. Borden sold most of its snack businesses in the mid-1990s as part of a massive restructuring. In early 1996 Anheuser-Busch shut down its Eagle Snack unit after failing to find a buyer for the unit; it sold four of Eagles plants to Frito-Lay, which converted them to production of its main brands.

      In 1996 PepsiCo merged its domestic and international snack food operations into a single entity called Frito-Lay Company, consisting of two main operating units, Frito-Lay North America and Frito-Lay International. The following year Frito-Lay bought the Cracker Jack brand from Borden, marking the companys reentrance into the nonsalty snack food sector. Also in 1997 Frito-Lay reentered the sandwich cracker market with the national introduction of seven varieties. Frito-Lay expanded internationally in 1998 through the acquisition of several salty snack assets in Europe and Smiths Snackfood Company in Australia from United Biscuit Holdings plc for US$440 million. In late 1998 Frito-Lay announced that it had formed a broad Latin American joint venture with Savoy Brands International, part of a Venezuelan conglomerate, Empresas Polar SA. Covering Venezuela, Chile, Colombia, Ecuador, Guatemala, Honduras, Panama, Peru, and El Salvador, the joint venture was designed to enable Frito-Lay to better penetrate the $3 billion salty snack sector in Latin America. Also in 1998 Frito-Lay began selling its Wow! line of low-fat and no-fat versions of Doritos, Ruffles, Lays, and Tostitos. Made with a fake fat called olestra developed by Procter & Gamble (ironically the maker of rival chip Pringles), the Wow! products were controversial because of reports and studies that indicated that the chips could cause gastric distress. All olestra products carried warning labels stating that they may cause abdominal cramping and loose stools. Despite waves of negative publicity, the Wow! line was the best-selling new consumer product of 1998, garnering a whopping $350 million in sales.

      By the end of the 1990s, Frito-Lays aggressive new product development, advertising, and marketing efforts had further increased the companys share of the U.S. salty snack market to 60 percent. With the domestic market so firmly in its control, Frito-Lay was sure to look increasingly overseas for growth opportunities, particularly because there was no other global competitor in the industry. In the early 21st century, the company was likely to continue its expansion of its main brandsespecially Lays, Ruffles, Chee-tos, and Doritosinto new markets and to seek additional acquisitions and joint ventures in order to add more brands to its non-U.S. portfolio, which featured Walkers in the United Kingdom and Sabritas in Mexico.

      Principal Divisions

      Frito-Lay North America; Frito-Lay International.

      Principal Competitors

      Borden, Inc.; Campbell Soup Company; ConAgra, Inc.; General Mills, Inc.; Golden Enterprises, Inc.; International Home Foods, Inc.; Keebler Foods Company; Lance, Inc.; Nabisco Holdings Corp.; Poore Brothers, Inc.; The Procter & Gamble Company.

      Further Reading

      Adler, Jerry, The Soul of a New Snack, Newsweek, April 16, 1984, pp. 13, 16.

      Bayer, Tom, and B.G. Yovovich, Snacking on Success: New Product Prowess? Thats Frito-Lays Bag, Advertising Age, March 15, 1982, p. M10.

      Benezra, Karen, Frito-Lay Dominates, While Others Pick up Loose Chips, Brandweek, February 7, 1994, pp. 31ff.

      , Frito-Lays Last Challenge, Brandweek, March 18, 1996, pp. 33ff.

      Block, Maurine, Doritos Feel the Crunchof Success, Advertising Age, October 2, 1972, p. 26.

      Boards of Pepsi-Cola and Frito-Lay Approve Merging As PepsiCo,Wall Street Journal, February 26, 1965, p. 8.

      Bork, Robert H., Jr., Of Potato Chips and Microchips, Forbes, January 30, 1984, pp. 11819.

      Calloway, D. Wayne, Case History of Frito Lay, Planning Review, May 1985, p. 13.

      Chakravarty, Subrata N., The King of Snacks, Forbes, October 20, 1997, p. 213.

      Collins, Glenn, Pepsico Pushes a Star Performer, New York Times, November 3, 1994, pp. D1, 8.

      Deogun, Nikhil, PepsiCo Forms Big Venture in Latin America, Wall Street Journal, November 25, 1998, pp. A12, 13.

      , PepsiCos Frito-Lay Unit to Buy Some Assets of United Biscuits, Wall Street Journal, November 18, 1997, p. B4.

      , Sailor Jack and Bingo Join Frito-Lay Team in Cracker Jack Deal: Can Famed Sweet Snack Offer a Prized Change of Pace for Firms Salty Lineup?, Wall Street Journal, October9,1997, p. B6.

      , U.S. Probe into Practices by Frito-Lay Ends Without Charges Being Brought, Wall Street Journal, December 22, 1998, p. A4.

      Dunkin, Amy, Frito-Lays Cooking Again, and Profits Are Starting to Pop, Business Week, May 22, 1989, pp. 66, 70.

      Feder, Barnaby J., Frito-Lays Speedy Data Network, New York Times, November 8, 1990, pp. D1, 7.

      Feld, Charles S., Directed Decentralization: The Frito Lay Story,Financial Executive, November/December 1990, pp. 22ff.

      Fisher, Anne B., Peering Past Pepsicos Bad News, Fortune, November 14, 1983, pp. 124ff.

      Forest, Stephanie Anderson, and Julia Flynn Siler, Chipping Away at Frito-Lay, Business Week, July 22, 1991, p. 26.

      Frank, Robert, Frito-Lay Devours Snack-Food Business, Wall Street Journal, October 27, 1995, p. B1.

      , Frito-Lay Puts up More Than Chips in Deal for Olestra, Wall Street Journal, May 31, 1996, pp. A3, 4.

      Frito-Lay May Find Itself in a Competition Crunch, Business Week, July 19, 1982, p. 186.

      Gibson, Richard, Frito-Lay Has Eagle Snacks out on a Limb, Wall Street Journal, March 1, 1994, p. B7.

      Greenwald, John, Frito-Lay Under Snack Attack, Time, June 10, 1996, pp. 62ff.

      Grossman, Laurie M., Frito-Lay Chief Aims to Cut Units Fat and Give Snack Food a Spicier Image, Wall Street Journal, July 11, 1991, p. B1.

      , Price Wars Bring Flavor to Once-Quiet Snack Market, Wall Street Journal, May 23, 1991, p. B1.

      Gulp, Munch & Merge, Forbes, July 15, 1968, pp. 2021.

      Hall, Trish, President Quits at PepsiCos Largest UnitKorn Leaves Frito-Lay Job, Wall Street Journal, November 25, 1986, p. 2.

      Herman W. Lay of PepsiCo, Nations Business, September 1969, pp. 8889, 92-95.

      Holders of Pepsi-Cola and Frito-Lay Approve Proposal for Merger, Wall Street Journal, June 9, 1965, p. 8.

      Innovators in the Salted-Snacks Market: New Products and New Packaging Challenge Industry Leader Frito-Lay, Business Week, October 30, 1978, pp. 7374.

      Johnson, Robert, In the Chips: At Frito Lay, the Consumer Is an Obsession, Wall Street Journal, March 22, 1991, pp. Biff.

      Kaplan, Elisa, Frito-Lay: Still King of the Snack Food Hill, Advertising Age, April 30, 1979, pp. S2, 48-49.

      Lawrence, Jennifer, Frito Play: New Basics Strategy Takes on Regional Rivals, Advertising Age, March 30, 1987, pp. 1, 70, 71.

      , Taco Bell Calls on Supermarkets: Frito-Lay to Test Mexican Food Line Under Sister PepsiCo Units Name, Advertising Age, February 8, 1993, pp. 3, 47.

      Levine, Art, Food Fight in Indianapolis: A Test Market for Fat-Free, Olestra-Based Snacks Gets Messy, U.S. News & World Report, May 5, 1997, pp. 53ff.

      Lisser, Eleena de, Tortilla Chips Tempt Snackers with Changes,Wall Street Journal, May 6, 1993, p. B1.

      McCarthy, Michael J., Added Fizz: Pepsi Is Going Better with Its Fast Foods and Frito-Lay Snacks, Wall Street Journal, June 13, 1991, pp. A1ff.

      , Frito-Lay Bets Big with Multigrain Chips, Wall Street Journal, February 28, 1991, p. B1.

      , PepsiCo, in a Surprise Reshuffle, Names Roger A. Enrico to Lead Frito-Lay Unit, Wall Street Journal, December 12, 1990, p. B6.

      McGraw, Dan, Salting Away the Competition: Frito-Lay Launches a Powerful Snack Attack and Crunches the Competition, U.S. News & World Report, September 16, 1996, pp. 71ff.

      McKay, Betsy, Russians Go Nuts for Snacks As Planters, Frito Duke It Out, Advertising Age, December 13, 1993, pp. 13, 14.

      Morrison, Ann M., Cookies Are Frito-Lays New Bag, Fortune, August 9, 1982, pp. 6467.

      Our First Fifty Years: The Frito-Lay Story, 19321982, special issue of Bandwagon, Dallas: Frito-Lay, 1982.

      Parker-Pope, Tara, and Nikhil Deogun, Frito-Lay to Begin Selling Wow! Chips Made with Olestra Later This Month, Wall Street Journal, February 10, 1998, p. B2.

      Party Gets Rough for Potato Chippers, Business Week, November 8, 1969, p. 36.

      PepsiCoMore Than Just Pepsi, Financial World, November 4, 1970, pp. 5, 26.

      Pollack, Judann, Frito-Lay Revamps Strategy for Struggling Wow!, Advertising Age, September 14, 1998, p. 1.

      , New-Product Feast Readied by Frito-Lay, Advertising Age, February 12, 1996, pp. 1, 37.

      Prokesch, Steven E., Frito-Lays Go-It-Alone Policy, New York Times, December 2, 1985, pp. D1, 4.

      Sellers, Patricia, If It Aint Broke, Fix It Anyway, Fortune, December 28, 1992, pp. 49ff.

      Steady Gains for PepsiCo, Financial World, March 1, 1972, pp. 7, 19.

      Thomas, Robert McG., Jr., Herman W. Lay, 73, Is Dead: Success Tied to Potato Chips, New York Times, December 7, 1982, p. D30.

      Warner, Fara, Empowered by Enrico, Adweeks Marketing Week, May 4, 1992, pp. 16ff.

      Whalen, Jeanne, Tostitos Tastes New Life, Advertising Age, December 11, 1995, p. 42.

      Who Acquired Who?, Forbes, April 1, 1967, p. 69.

      Willman, John, Salty Snack Attack on Europe, Financial Times, February 2, 1998, p. 13.

      Yung, Katherine, Concerns About Sales Leave Only a Few Making Fat-Free Chips, Dallas Morning News, January 25, 1999.

      Zellner, Wendy, Frito-Lay Is Munching on the Competition, Business Week, August 24, 1992, pp. 5253.

      David E. Salamie

      International Directory of Company Histories

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      ", + "page_last_modified": " Thu, 22 Feb 2024 02:58:02 GMT" + }, + { + "page_name": "Frito-Lay Company - Company Profile, Information, Business ...", + "page_url": "https://www.referenceforbusiness.com/history2/53/Frito-Lay-Company.html", + "page_snippet": "Lay's, Ruffles, and Chee-tos are among Frito-Lay's major international brands, along with such local favorites as Walker's in the United Kingdom and Sabritas in Mexico. Frito-Lay Company is the snack food division of PepsiCo, Inc., generating about half of the parent company's revenues and ...Lay's, Ruffles, and Chee-tos are among Frito-Lay's major international brands, along with such local favorites as Walker's in the United Kingdom and Sabritas in Mexico. Frito-Lay Company is the snack food division of PepsiCo, Inc., generating about half of the parent company's revenues and two-thirds of its profits. Frito-Lay Company is the snack food division of PepsiCo, Inc., generating about half of the parent company's revenues and two-thirds of its profits. ... Frito-Lay traces its origins to the early 1930s. In the midst of the Great Depression, the lack of job prospects spurred a number of young people to turn to entrepreneurship in order to get ahead. But sales quickly picked up again following the war's end, and by 1947 revenues exceeded $27 million. Doolin moved his company toward national status through licensing agreements. The first came in 1945, when Frito granted H.W. Lay & Company an exclusive franchise to manufacture and distribute Fritos in the Southeast. The following year, Doolin died, having led his company to its status as a major snack food maker, with revenues exceeding $51 million. The Frito Company continued to operate 11 plants, but its franchise operations had been reduced to six after the company bought out several franchisees. John D. Williamson took over as president of the company. Within two years of Doolin's death, the Frito Company would merge with H.W. Lay.", + "page_result": "\n \n\n\t\n\t\t \n \n \n \n \n \n\t\tFrito-Lay Company - Company Profile, Information, Business Description, History, Background Information on Frito-Lay Company\n\t\t\n\t\t \n\n\n\t\n\t\t\n\n\t\t\n\n \n\t\n\t\n\t\t \n \n \n\n \n\t\t
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      Frito-Lay Company - Company Profile, Information, Business Description, History, Background Information on Frito-Lay Company

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      7701 Legacy Drive
      Plano, Texas 75024-4099
      U.S.A.
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      Company Perspectives:

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      Our Mission Statement: To be the world's favorite snack and always within arm's reach.

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      History of Frito-Lay Company

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      Frito-Lay Company is the world leader in the salty snack category, controlling more than 35 percent of the world market in snack chips and 60 percent in the United States. Among the company's well-known brands are five that generate annual sales of $1 billion each: Lay's, Ruffles, Doritos, Tostitos, and Chee-tos. In addition to its dominance of the potato chip, tortilla chip, and corn chip sectors (the last of these led by the Fritos brand), Frito-Lay has major brands in other categories, such as Rold Gold pretzels, Cracker Jack candy-coated popcorn, and Grandma's cookies. About $4 billion of the company's overall net sales are generated outside the United States, with sales in 42 countries. Lay's, Ruffles, and Chee-tos are among Frito-Lay's major international brands, along with such local favorites as Walker's in the United Kingdom and Sabritas in Mexico. Frito-Lay Company is the snack food division of PepsiCo, Inc., generating about half of the parent company's revenues and two-thirds of its profits.

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      \n\t\t\t\tEarly Years of the Frito Company\n\t\t\t

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      Frito-Lay traces its origins to the early 1930s. In the midst of the Great Depression, the lack of job prospects spurred a number of young people to turn to entrepreneurship in order to get ahead. Among these were the founders of the two companies that would merge in 1961 to form Frito-Lay. Elmer Doolin's entrance into the snack food industry was one of happenstance. In 1932 the Texas native was running an ice cream business which was struggling because of a price war. Doolin began seeking a new venture and happened to buy a five-cent, plain package of corn chips while eating at a San Antonio caf\u00e9. At the time, corn chips or \"fritos\" (the word frito means fried in Spanish) were a common fried corn meal snack in the Southwest. Typically, cooks would cut flattened corn dough into ribbons, then season and fry them.

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      Impressed with his five-cent snack, Doolin discovered that the manufacturer wished to return to Mexico and would sell his business for $100. Doolin borrowed the money from his mother, purchasing the recipe, 19 retail accounts, and production equipment consisting of an old, handheld potato ricer. Initially setting up production in his mother's kitchen, Doolin spent his nights cooking Frito brand corn chips and sold them during the day from his Model T Ford. Early production capacity was ten pounds per day, with profits of about $2 per day on sales ranging from $8 to $10 per day.

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      Doolin soon expanded to the family garage, and increased production by developing a press that operated more efficiently than the potato ricer. Within a year of his purchase of the business, Doolin moved the headquarters for the Frito Company from San Antonio to Dallas, the latter having distribution advantages. Sales began expanding geographically after Doolin hired a sales force to make regular deliveries to stores. The Frito Company also began selling the products of potato chip manufacturers through license agreements. The company soon had plants operating in Houston, Tulsa, and Dallas.

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      In early 1941 Doolin expanded to the West Coast by opening a small manufacturing facility in Los Angeles. Only the onset of World War II and rationing slowed Frito's growth. But sales quickly picked up again following the war's end, and by 1947 revenues exceeded $27 million. Doolin moved his company toward national status through licensing agreements. The first came in 1945, when Frito granted H.W. Lay & Company an exclusive franchise to manufacture and distribute Fritos in the Southeast. This marked the beginning of a close relationship between the two companies, and would eventually lead to their 1961 merger. In 1946 another franchise was launched in Bethesda, Maryland, followed by a Hawaii-based franchise in 1947. The following year, Frito introduced Chee-tos brand Cheese Flavored Snacks, which gained immediate popularity. Meantime, the Fritos brand went national in 1949 when Doolin purchased color advertisements in several magazines, including Ladies' Home Journal,\n\t\t\t\t Better Homes and Gardens, and Life.\n\t\t\t

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      By 1954 the Frito Company business included 11 plants and 12 franchise operations. In 1953 the Frito Kid made his debut as a company spokesman; the character continued to be used in Fritos advertising until 1967. In 1956 the Frito Kid made an appearance on the \"Today\" show with host Dave Garroway, marking the Frito Company's first use of television advertising. Fritos gained a new advertising theme in 1958 with the debut of \"Munch a Bunch of Fritos.\" That year, the Frito Company acquired the rights to Ruffles brand potato chips. The following year, Doolin died, having led his company to its status as a major snack food maker, with revenues exceeding $51 million. The Frito Company continued to operate 11 plants, but its franchise operations had been reduced to six after the company bought out several franchisees. John D. Williamson took over as president of the company. Within two years of Doolin's death, the Frito Company would merge with H.W. Lay.

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      \n\t\t\t\tEarly Years of H.W. Lay & Company\n\t\t\t

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      H.W. Lay & Company, Inc. was founded by another entrepreneur, Herman W. Lay. Born in humble circumstances in 1909 in Charlotte, North Carolina, Lay had worked a variety of jobs and run a few small businesses from the age of ten, including an ice cream stand, before taking a position as a route salesman at the Barrett Food Products Company, an Atlanta-based potato chip manufacturer, in 1932. Later that year, Lay borrowed $100 to take over Barrett's small warehouse in Nashville on a distributorship basis. This was coincidentally the same year that Doolin had established the Frito Company.

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      Lay started out selling Barrett's Gardner brand products from his 1928 Model A Ford, initially pocketing about $23 a month. Growth came rapidly, however. In 1933 Lay hired his first salesman, and by the following year his company had six sales routes. By 1936 Lay employed a workforce of 25 and had moved his company from its original warehouse to another Nashville building. From this location, Lay began manufacturing products himself, including peanut butter cracker sandwiches and french fried popcorn. In 1938 the latter became the first item marketed under the Lay's name, specifically Lay's Tennessee Valley Popcorn. By that year Lay was distributing snack foods throughout central Tennessee and southern Kentucky, and had opened a new warehouse in Chattanooga. The most significant development of 1938, however, came as a result of financial difficulties encountered by Barrett Food Products. After securing $60,000 in financing through business associates and friends, Lay bought Barrett, its plants in Memphis and Atlanta, and the Gardner's brand name. He changed the name of the company to H.W. Lay & Company, Inc., with headquarters in Atlanta.

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      During the early 1940s H.W. Lay added manufacturing plants in Jacksonville, Florida; Jackson, Mississippi; Louisville, Kentucky; and Greensboro, North Carolina. Lay also built a new plant in Atlanta featuring a continuous potato chip production line, one of the first in the world. In 1944 the company began marketing potato chips under the Lay's name, with the Gardner's brand becoming a historical footnote. That same year, H.W. Lay became one of the first snack food concerns to advertise on television, with a campaign featuring the debut of Oscar, the Happy Potato, the company's first spokesperson. The following year, H.W. Lay gained from the Frito Company an exclusive franchise to manufacture and distribute Fritos corn chips in the Southeast.

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      After establishing a research laboratory to develop new products in 1949, H.W. Lay expanded its product line during the 1950s to include barbecued potato chips, corn cheese snacks, fried pork skins, and a variety of nuts. The company also expanded outside the Southeast and acquired a number of weaker competitors. In 1956 H.W. Lay went public as a company with a workforce exceeding 1,000, manufacturing facilities in eight cities, and branches or warehouses in 13 cities. Revenues in 1957 stood at $16 million, making Herman Lay's company the largest maker of potato chips and snack foods in the United States. H.W. Lay had also gained fame for carefully developing and utilizing its sales routes. Company salespeople were among the first to go beyond simply delivering their merchandise to store owners, as they also stocked the merchandise for the owners, set up point-of-purchase displays, and helped to assure product quality by pulling stale bags off the shelves and displays before they could be sold. This \"store-door\" delivery system helped to increase revenues as the salespeople were able to \"work\" a particular sales territory more intensely. By the spring of 1961, H.W. Lay had operations in 30 states, following the purchase of Rold Gold Foods, makers of Rold Gold Pretzels, from American Cone and Pretzel.

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      \n\t\t\t\tFrito-Lay, Inc.: 1961-65\n\t\t\t

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      In September 1961 H.W. Lay and the Frito Company merged to form Frito-Lay, Inc., a snack food giant headquartered in Dallas with revenues exceeding $127 million. The new company began with four main brands--Fritos, Lay's, Ruffles, and Chee-tos--and a national distribution system. Williamson served as the first chairman and CEO of Frito-Lay, with Lay taking the position of president. In 1962 Lay took over as CEO, with Fladger F. Tannery becoming president; two years later, Lay added the chairmanship to his duties.

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      In 1963 Frito-Lay began using the slogan \"Betcha Can't Eat Just One\" in its advertising for Lay's potato chips. Two years later comedian Bert Lahr began appearing in ads in which he attempted--always unsuccessfully--to eat just one Lay's chip. Annual revenues for Frito-Lay exceeded $180 million by 1965, when the company had more than 8,000 employees and 46 manufacturing plants.

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      \n\t\t\t\tJune 1965: Frito-Lay &plus; Pepsi-Cola = PepsiCo\n\t\t\t

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      In June 1965 Frito-Lay merged with Pepsi-Cola Company to form PepsiCo, Inc., with Frito-Lay becoming an independently operated division of the new company. Pepsi's CEO and president became CEO and president of PepsiCo, while Herman Lay was named chairman, a position he held until 1971. Lay then served as chairman of the executive committee until 1980, when he retired. He died in December 1982.

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      There were a number of forces that drove the two companies together. The 1960s was an era of consolidation, with a number of food and beverage firms being gobbled up by larger entities. Pepsi-Cola was considered a takeover target not only because it ran a distant second in the soft drink sector to industry giant Coca-Cola Company, but also because little of the company's stock was in the hands of management. Following the creation of PepsiCo, however, the new company's directors held a much larger proportion of shares, with Lay holding a 2.5 percent stake himself. A second force behind the merger was Frito-Lay's desire to more aggressively pursue overseas markets. The company's sales had largely been restricted to the United States and Canada, but it could now take advantage of Pepsi's strong international operations, through which Pepsi products were sold in 108 countries.

      \n\t\t\t

      A third force was the perceived synergy between salty snacks and soft drinks. As Kendall succinctly related to Forbes in 1968, \"Potato chips make you thirsty; Pepsi satisfies thirst.\" The plan was to jointly market PepsiCo's snacks and soft drinks, thereby giving Pepsi a potential advantage in its ongoing battle with Coke. Unfortunately, these plans were eventually scuttled by the resolution of a Federal Trade Commission antitrust suit brought against Frito-Lay in 1963. The FTC ruled in late 1968 that PepsiCo could not create tie-ins between Frito-Lay and Pepsi-Cola products in most of its advertising. PepsiCo was also barred from acquiring any snack or soft drink maker for a period of ten years.

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      \n\t\t\t\tNew Products, the Frito Bandito, and Increased Competition: 1965-79\n\t\t\t

      \n\t\t\t

      Frito-Lay began its PepsiCo era with the same lineup of brands it had when Frito-Lay was created in 1961: Fritos, Lay's, Ruffles, Chee-tos, and Rold Gold. Shortly after the creation of PepsiCo, Lay's became the first potato chip brand to be sold nationally. Of even greater importance was increased new product development activity. In 1966 Frito-Lay began test-marketing a new triangular tortilla chip under the brand name Doritos. Compared to regular tortilla chips, Doritos were more flavorful and crunchier. Launched nationally in 1967, Doritos proved successful, but additional market research revealed that many consumers outside the Southwest and West considered the chip to be too bland--not spicy enough for what was perceived as a Mexican snack. Frito-Lay therefore developed taco-flavored Doritos, which were introduced nationally in 1968 and were a tremendous success. Four years later, national distribution began of nacho cheese-flavored Doritos, which were also a hit. Ironically, with increasing popularity, Doritos became less and less identified as a \"Mexican snack,\" a development that echoed the earlier brand history of Fritos. During the 1970s Doritos became Frito-Lay's number two brand in terms of sales, trailing only Lay's. This spectacular growth was fueled by heavy advertising expenditures--as much as half of the company's overall $23 million ad budget in the mid-1970s. The \"Crunch\" campaign began in the early 1970s, and gained added impetus in 1976 when Avery Schrieber began crunching Doritos on national television. Frito-Lay also found lesser success in this period with other new products, including Funyuns onion-flavored rings, which debuted in 1969, and the Munchos potato crisps that were launched in 1971.

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      In 1968 Frito-Lay began a new Fritos advertising campaign featuring the Frito Bandito, a Mexican bandit complete with a long mustache, sombrero, and six-gun who spoke in a heavy accent. Ads showed the cartoon character robbing and scheming to get his beloved Fritos corn chips. The campaign quickly drew heavy criticism from Mexican American groups who alleged that it showed a prejudice against Mexican Americans and perpetuated a stereotype. Responding to the protests, radio and television stations in California began pulling Frito Bandito spots off the air. Frito-Lay finally ended the campaign in 1970.

      \n\t\t\t

      During the 1970s Frito-Lay began feeling the effects of increased competition. The Lay's brand was challenged not only by more aggressive regional brands but also by such newfangled chips as Pringles and Chipos. These chips were made from mashed or dehydrated potatoes molded into a uniform shape, which enabled them to be stacked into a can or packaged in a box. In either case, they had several advantages over regular potato chips: they were less fragile, their packaging was less bulky, and they had a longer shelf life. Most importantly, they could be made in one location and shipped nationally, rather than having to be made in a nationwide system of regional plants. Pringles and Chipos were also backed by the national advertising prowess of two consumer product giants--Procter & Gamble Company and General Mills, Inc., respectively. Additional competition in the 1970s came from Nabisco Inc., maker of Mister Salty pretzels and such extruded snacks as Flings and Corkers, and Standard Brands Inc., which was expanding its Planters brand beyond nuts into corn and potato chips, cheese curls, and pretzels. Despite its formidable foes, Frito-Lay remained the clear leader in the U.S. snack industry, with sales by the late 1970s exceeding the $1 billion mark, more than double that of the nearest competitor, Standard Brands. Moreover, Frito-Lay was far from resting on its laurels. It increased its overall production capacity by one-third by 1979 through the opening of a new plant in Charlotte, North Carolina, and the culmination of expansion programs at ten existing plants. Keeping Frito-Lay ahead of the competition during this period was D. Wayne Calloway, who became president and chief operating officer in early 1976.

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      \n\t\t\t\tNew Product Ups and Downs in the 1980s\n\t\t\t

      \n\t\t\t

      The 1980s started out promisingly, with Frito-Lay acquiring the Grandma's regional brand of cookies in 1980 for $25 million, in a venture outside of its salty snack stronghold. In 1983 the company made a national launch of the Grandma's brand, and soon was selling five varieties. Among these was a homemade-style cookie that was soft on the inside but crispy on the outside. In 1984 Procter & Gamble sued Frito-Lay and two other cookie makers for infringing on its patent for Duncan Hines crispy-chewy cookies. The parties reached a settlement in 1989, whereby Frito-Lay agreed to pay about $19 million to Procter & Gamble, while the bulk of the $125 million settlement was shared equally by the two other defendants, Nabisco and Keebler Co.

      \n\t\t\t

      In addition to the acquisition of Grandma's, the early 1980s also saw Frito-Lay introduce Tostitos tortilla chips. Debuting in 1981, Tostitos was the most successful new product introduction yet in Frito-Lay history, garnering sales of $140 million in the first year of national distribution. The development of Tostitos came out of market research on Doritos indicating that some consumers felt the latter chips were too heavy, too thick, and too crunchy; at this time, there was a general trend toward consumer preference for 'lighter-tasting' foods, as well as an increased interest in Mexican food. Frito-Lay thus created the thinner, crispier Tostitos, which could be eaten alone, made into nachos, or dipped into increasingly popular salsas. By 1985 Tostitos was Frito-Lay's number five brand, with sales of about $200 million, trailing only Doritos ($500 million), Lay's ($400 million), Fritos ($325 million), and Ruffles ($250 million). Also in 1985 Frito-Lay expanded its tortilla chip line with the introduction of Santitas white and yellow corn round chips.

      \n\t\t\t

      In 1983 Calloway shifted to the PepsiCo headquarters in Purchase, New York, to become the parent company's CFO (and eventually its chairman and CEO). Taking over as president of Frito-Lay was Michael Jordan, who held the position for two years before also heading to Purchase and eventually becoming PepsiCo president. Willard Korn served as president of Frito-Lay during the mid-1980s, a period coinciding with the company's relocation of its headquarters from Dallas to Plano, Texas, but more importantly with a spate of failed product introductions. In 1986 Frito-Lay rolled out a slew of new products, several in the nonsalty snack sector, including Toppels cheese-topped crackers, Rumbles crispy nuggets, and Stuffers dip-filled shells. The company also attempted to penetrate the growing market for kettle-cooked chips, a variety harder and crunchier than regular potato chips, with a brand called Kincaid. The barrage of new products was too much for Frito-Lay's 10,000-strong sales force to handle; products were lost on store shelves and all of the new brands were quickly killed. Korn resigned from his post in November 1986, with Jordan returning to Texas to head Frito-Lay once again.

      \n\t\t\t

      Under Jordan's leadership in the late 1980s, Frito-Lay focused on revitalizing its existing brands rather than developing new brands. Among the successful line extensions introduced in this period were Cool Ranch flavor Doritos and a low-fat version of Ruffles. In 1989 Frito-Lay acquired the Smartfood brand of cheddar-cheese popcorn, a regional brand it hoped to roll out nationwide. The company was also finding success in the international market, where profits were increasing 20 percent per year, revenues exceeded $500 million by the end of the decade, and Frito-Lay products were being sold in 20 countries. Overall sales stood at about $3.5 billion.

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      \n\t\t\t\tRising Fortunes in the 1990s\n\t\t\t

      \n\t\t\t

      Entering the 1990s, Frito-Lay faced continuing challenges from both regional and national players, including the upstart Eagle Snacks brand, owned by beer powerhouse Anheuser-Busch Cos. Eagle Snacks gained market share in the 1980s with premium products that sold for low prices, some of which were 20 percent lower than those of Frito-Lay. In addition to the increased competition, Frito-Lay also suffered in the late 1980s through 1990 from self-inflicted wounds, such as increasing prices faster than inflation, letting the corporate payroll become bloated, and allowing product quality to decline. As a result, profits were on the decline in the early 1990s.

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      In early 1991, Roger A. Enrico was named to the top spot at Frito-Lay, after most recently serving as president of PepsiCo Worldwide Beverages. Enrico, a former Frito-Lay marketing vice-president, immediately set out to turn around the stumbling but still formidable snack giant. During 1991 the company eliminated 1,800--or about 60 percent--of its administrative and managerial jobs, creating a much more streamlined structure. Four of the company's 40 plants were closed or sold off, and more than 100 package sizes and brand varieties were dropped from what had become an unwieldy product portfolio. These moves resulted in annual savings of approximately $100 million. On the selling side, Frito-Lay created 22 sales/marketing offices to bring decision-making closer to retailers and consumers. The company also slashed its prices. In its first big new product success since Tostitos, Frito-Lay launched SunChips in 1991, garnering $115 million in sales during the first year; the multigrain, low-sodium, no-cholesterol chip/cracker found a ready market among adults seeking a more healthful snack. In moves designed to revitalize its longstanding brands, Frito-Lay redesigned the packaging for several products, including Fritos and Rold Gold pretzels, and reformulated both Lay's and Ruffles potato chips--the first time the Lay's formula had ever been changed. To enhance the flavor of both chips, the company developed a new frying process and switched from soybean oil to cottonseed oil. With consumers preferring less salty snacks, the sodium content of the chips was also reduced. The new Lay's chips were introduced in 1992 through an ad campaign featuring the tag line, 'Too Good to Eat Just One!,' a variation on the old 'Betcha Can't Eat Just One' slogan. In 1993 Rold Gold pretzels were the subject of the product's first network television campaign, with ads featuring 'Seinfeld' star Jason Alexander as 'Pretzel Boy.' The following year the formula for Doritos was reformulated to make the chips 20 percent larger, 15 percent thinner, and stronger tasting--changes that were based on careful market research. Frito-Lay also continued to roll out new products, including Wavy Lay's potato chips and Baked Tostitos (1993), Cooler Ranch flavor Doritos (1994), and Baked Lay's (1996).

      \n\t\t\t

      By the mid-1990s, as the snack food sector entered a slower growth period marked by heavy price competition, it became increasingly clear that Frito-Lay would remain the industry front-runner by a wide margin. The company increased its share of the salty snack market in the United States from 38 percent in the late 1980s to 55 percent by 1996. Competitive pressure from Frito-Lay led two of its fiercest rivals to wave the white flag. Borden sold most of its snack businesses in the mid-1990s as part of a massive restructuring. In early 1996 Anheuser-Busch shut down its Eagle Snack unit after failing to find a buyer for the unit; it sold four of Eagle's plants to Frito-Lay, which converted them to production of its main brands.

      \n\t\t\t

      In 1996 PepsiCo merged its domestic and international snack food operations into a single entity called Frito-Lay Company, consisting of two main operating units, Frito-Lay North America and Frito-Lay International. The following year Frito-Lay bought the Cracker Jack brand from Borden, marking the company's reentrance into the nonsalty snack food sector. Also in 1997 Frito-Lay reentered the sandwich cracker market with the national introduction of seven varieties. Frito-Lay expanded internationally in 1998 through the acquisition of several salty snack assets in Europe and Smith's Snackfood Company in Australia from United Biscuit Holdings plc for US$440 million. In late 1998 Frito-Lay announced that it had formed a broad Latin American joint venture with Savoy Brands International, part of a Venezuelan conglomerate, Empresas Polar SA. Covering Venezuela, Chile, Colombia, Ecuador, Guatemala, Honduras, Panama, Peru, and El Salvador, the joint venture was designed to enable Frito-Lay to better penetrate the $3 billion salty snack sector in Latin America. Also in 1998 Frito-Lay began selling its Wow! line of low-fat and no-fat versions of Doritos, Ruffles, Lay's, and Tostitos. Made with a fake fat called olestra developed by Procter & Gamble (ironically the maker of rival chip Pringles), the Wow! products were controversial because of reports and studies that indicated that the chips could cause gastric distress. All olestra products carried warning labels stating that they 'may cause abdominal cramping and loose stools.' Despite waves of negative publicity, the Wow! line was the best-selling new consumer product of 1998, garnering a whopping $350 million in sales.

      \n\t\t\t

      By the end of the 1990s, Frito-Lay's aggressive new product development, advertising, and marketing efforts had further increased the company's share of the U.S. salty snack market to 60 percent. With the domestic market so firmly in its control, Frito-Lay was sure to look increasingly overseas for growth opportunities, particularly because there was no other global competitor in the industry. In the early 21st century, the company was likely to continue its expansion of its main brands--especially Lay's, Ruffles, Chee-tos, and Doritos--into new markets and to seek additional acquisitions and joint ventures in order to add more brands to its non-U.S. portfolio, which featured Walker's in the United Kingdom and Sabritas in Mexico.

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      \n\t\t\t\tPrincipal Divisions:Frito-Lay North America; Frito-Lay International.

      \n\t\t\t

      \n\t\t\t\tPrincipal Competitors:Borden, Inc.; Campbell Soup Company; ConAgra, Inc.; General Mills, Inc.; Golden Enterprises, Inc.; International Home Foods, Inc.; Keebler Foods Company; Lance, Inc.; Nabisco Holdings Corp.; Poore Brothers, Inc.; The Procter & Gamble Company.

      \n\t\t\t

      Chronology

      \n\t\t\t
        \n\t\t\t\t
      • \n\t\t\t\t\t

        Key Dates:

        \n\t\t\t\t
      • \n\t\t\t\t
      • \n\t\t\t\t\t1932: Elmer Doolin founds the Frito Company in San Antonio, Texas, and begins making Fritos corn chips.
      • \n\t\t\t\t
      • \n\t\t\t\t\t1938: Herman W. Lay buys Atlanta potato chip maker, changes name to H.W. Lay & Company, Inc., the following year.
      • \n\t\t\t\t
      • \n\t\t\t\t\t1944: H.W. Lay begins marketing potato chips under the Lay's name.
      • \n\t\t\t\t
      • \n\t\t\t\t\t1948: Frito Company introduces Chee-tos snacks.
      • \n\t\t\t\t
      • \n\t\t\t\t\t1958: Frito Company acquires the rights to Ruffles brand potato chips.
      • \n\t\t\t\t
      • \n\t\t\t\t\t1961: The Frito Company and H.W. Lay & Company are merged to form Frito-Lay, Inc.
      • \n\t\t\t\t
      • \n\t\t\t\t\t1965: Frito-Lay, Inc. and the Pepsi-Cola Company merge to form PepsiCo, Inc., with Frito-Lay becoming a division of the new company.
      • \n\t\t\t\t
      • \n\t\t\t\t\t1967: Doritos tortilla chips make their national debut.
      • \n\t\t\t\t
      • \n\t\t\t\t\t1970: Frito Bandito advertising campaign is abandoned following complaints from Mexican American organizations.
      • \n\t\t\t\t
      • \n\t\t\t\t\t1981: Company introduces Tostitos tortilla chips.
      • \n\t\t\t\t
      • \n\t\t\t\t\t1991: Sunchips multigrain snacks are introduced.
      • \n\t\t\t\t
      • \n\t\t\t\t\t1997: Company acquires the Cracker Jack brand.
      • \n\t\t\t\t
      • \n\t\t\t\t\t1998: Wow! line of low-fat/no-fat chips debuts.
      • \n\t\t\t
      \n\t\t\t

      Additional Details

      \n\t\t\t
        \n\t\t\t\t
      • \n\t\t\t\t\tDivision of PepsiCo, Inc.\n\t\t\t\t
      • \n\t\t\t\t
      • \n\t\t\t\t\tIncorporated: 1961 as Frito-Lay, Inc.
      • \n\t\t\t\t
      • \n\t\t\t\t\tEmployees: 92,000
      • \n\t\t\t\t
      • \n\t\t\t\t\tSales: $10.98 billion (1998)
      • \n\t\t\t\t
      • \n\t\t\t\t\tNAIC: 311919 Other Snack Food Manufacturing; 311821 Cookie and Cracker Manufacturing
      • \n\t\t\t
      \n\t\t\t

      Further Reference

      \n\t\t\tAdler, Jerry, 'The Soul of a New Snack,' Newsweek, April 16, 1984, pp. 13, 16.Bayer, Tom, and B.G. Yovovich, 'Snacking on Success: New Product Prowess? That's Frito-Lay's Bag,' Advertising Age, March 15, 1982, p. M10.Benezra, Karen, 'Frito-Lay Dominates, While Others Pick up Loose Chips,' Brandweek, February 7, 1994, pp. 31ff.------, 'Frito-Lay's Last Challenge,' Brandweek, March 18, 1996, pp. 33ff.Block, Maurine, 'Doritos Feel the Crunch--of Success,' Advertising Age, October 2, 1972, p. 26.'Boards of Pepsi-Cola and Frito-Lay Approve Merging As PepsiCo,' Wall Street Journal, February 26, 1965, p. 8.Bork, Robert H., Jr., 'Of Potato Chips and Microchips,' Forbes, January 30, 1984, pp. 118-19.Calloway, D. Wayne, 'Case History of Frito Lay,' Planning Review, May 1985, p. 13.Chakravarty, Subrata N., 'The King of Snacks,' Forbes, October 20, 1997, p. 213.Collins, Glenn, 'Pepsico Pushes a Star Performer,' New York Times, November 3, 1994, pp. D1, 8.Deogun, Nikhil, 'PepsiCo Forms Big Venture in Latin America,' Wall Street Journal, November 25, 1998, pp. A12, 13.------, 'PepsiCo's Frito-Lay Unit to Buy Some Assets of United Biscuits,' Wall Street Journal, November 18, 1997, p. B4.------, 'Sailor Jack and Bingo Join Frito-Lay Team in Cracker Jack Deal: Can Famed Sweet Snack Offer a Prized Change of Pace for Firm's Salty Lineup?,' Wall Street Journal, October 9, 1997, p. B6.------, 'U.S. Probe into Practices by Frito-Lay Ends Without Charges Being Brought,' Wall Street Journal, December 22, 1998, p. A4.Dunkin, Amy, 'Frito-Lay's Cooking Again, and Profits Are Starting to Pop,' Business Week, May 22, 1989, pp. 66, 70.Feder, Barnaby J., 'Frito-Lay's Speedy Data Network,' New York Times, November 8, 1990, pp. D1, 7.Feld, Charles S., 'Directed Decentralization: The Frito Lay Story,' Financial Executive, November/December 1990, pp. 22ff.Fisher, Anne B., 'Peering Past Pepsico's Bad News,' Fortune, November 14, 1983, pp. 124ff.Forest, Stephanie Anderson, and Julia Flynn Siler, 'Chipping Away at Frito-Lay,' Business Week, July 22, 1991, p. 26.Frank, Robert, 'Frito-Lay Devours Snack-Food Business,' Wall Street Journal, October 27, 1995, p. B1.------, 'Frito-Lay Puts up More Than Chips in Deal for Olestra,' Wall Street Journal, May 31, 1996, pp. A3, 4.'Frito-Lay May Find Itself in a Competition Crunch,' Business Week, July 19, 1982, p. 186.Gibson, Richard, 'Frito-Lay Has Eagle Snacks out on a Limb,' Wall Street Journal, March 1, 1994, p. B7.Greenwald, John, 'Frito-Lay Under Snack Attack,' Time, June 10, 1996, pp. 62ff.Grossman, Laurie M., 'Frito-Lay Chief Aims to Cut Unit's Fat and Give Snack Food a Spicier Image,' Wall Street Journal, July 11, 1991, p. B1.------, 'Price Wars Bring Flavor to Once-Quiet Snack Market,' Wall Street Journal, May 23, 1991, p. B1.'Gulp, Munch & Merge,' Forbes, July 15, 1968, pp. 20-21.Hall, Trish, 'President Quits at PepsiCo's Largest Unit--Korn Leaves Frito-Lay Job,' Wall Street Journal, November 25, 1986, p. 2.'Herman W. Lay of PepsiCo,' Nation's Business, September 1969, pp. 88-89, 92-95.'Holders of Pepsi-Cola and Frito-Lay Approve Proposal for Merger,' Wall Street Journal, June 9, 1965, p. 8.'Innovators in the Salted-Snacks Market: New Products and New Packaging Challenge Industry Leader Frito-Lay,' Business Week, October 30, 1978, pp. 73-74.Johnson, Robert, 'In the Chips: At Frito Lay, the Consumer Is an Obsession,' Wall Street Journal, March 22, 1991, pp. B1ff.Kaplan, Elisa, 'Frito-Lay: Still King of the Snack Food Hill,' Advertising Age, April 30, 1979, pp. S2, 48-49.Lawrence, Jennifer, 'Frito Play: New `Basics' Strategy Takes on Regional Rivals,' Advertising Age, March 30, 1987, pp. 1, 70, 71.------, 'Taco Bell Calls on Supermarkets: Frito-Lay to Test Mexican Food Line Under Sister PepsiCo Unit's Name,' Advertising Age, February 8, 1993, pp. 3, 47.Levine, Art, 'Food Fight in Indianapolis: A Test Market for Fat-Free, Olestra-Based Snacks Gets Messy,' U.S. News & World Report, May 5, 1997, pp. 53ff.Lisser, Eleena de, 'Tortilla Chips Tempt Snackers with Changes,' Wall Street Journal, May 6, 1993, p. B1.McCarthy, Michael J., 'Added Fizz: Pepsi Is Going Better with Its Fast Foods and Frito-Lay Snacks,' Wall Street Journal, June 13, 1991, pp. A1ff.------, 'Frito-Lay Bets Big with Multigrain Chips,' Wall Street Journal, February 28, 1991, p. B1.------, 'PepsiCo, in a Surprise Reshuffle, Names Roger A. Enrico to Lead Frito-Lay Unit,' Wall Street Journal, December 12, 1990, p. B6.McGraw, Dan, 'Salting Away the Competition: Frito-Lay Launches a Powerful Snack Attack and Crunches the Competition,' U.S. News & World Report, September 16, 1996, pp. 71ff.McKay, Betsy, 'Russians Go Nuts for Snacks As Planters, Frito Duke It Out,' Advertising Age, December 13, 1993, pp. I3, 14.Morrison, Ann M., 'Cookies Are Frito-Lay's New Bag,' Fortune, August 9, 1982, pp. 64-67.'Our First Fifty Years: The Frito-Lay Story, 1932-1982,' special issue of Bandwagon, Dallas: Frito-Lay, 1982.Parker-Pope, Tara, and Nikhil Deogun, 'Frito-Lay to Begin Selling Wow! Chips Made with Olestra Later This Month,' Wall Street Journal, February 10, 1998, p. B2.'Party Gets Rough for Potato Chippers,' Business Week, November 8, 1969, p. 36.'PepsiCo--More Than Just `Pepsi,' Financial World, November 4, 1970, pp. 5, 26.Pollack, Judann, 'Frito-Lay Revamps Strategy for Struggling Wow!,' Advertising Age, September 14, 1998, p. 1.------, 'New-Product Feast Readied by Frito-Lay,' Advertising Age, February 12, 1996, pp. 1, 37.Prokesch, Steven E., 'Frito-Lay's Go-It-Alone Policy,' New York Times, December 2, 1985, pp. D1, 4.Sellers, Patricia, 'If It Ain't Broke, Fix It Anyway,' Fortune, December 28, 1992, pp. 49ff.'Steady Gains for PepsiCo,' Financial World, March 1, 1972, pp. 7, 19.Thomas, Robert McG., Jr., 'Herman W. Lay, 73, Is Dead: Success Tied to Potato Chips,' New York Times, December 7, 1982, p. D30.Warner, Fara, 'Empowered by Enrico,' Adweek's Marketing Week, May 4, 1992, pp. 16ff.Whalen, Jeanne, 'Tostitos Tastes New Life,' Advertising Age, December 11, 1995, p. 42.'Who Acquired Who?,' Forbes, April 1, 1967, p. 69.Willman, John, 'Salty Snack Attack on Europe,' Financial Times, February 2, 1998, p. 13.Yung, Katherine, 'Concerns About Sales Leave Only a Few Making Fat-Free Chips,' Dallas Morning News, January 25, 1999.Zellner, Wendy, 'Frito-Lay Is Munching on the Competition,' Business Week, August 24, 1992, pp. 52-53.\n\n\t\t\t
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