bookingdotcom_review_data.txt

hotel_reviews	,0
hotel_reviews	0,"Very friendly and hospitality owner.
hotel_reviews	He helped us to organise our transport to Bisoke trail for good price!
hotel_reviews	The room was clean, interior very nice!
hotel_reviews	Good Wi-Fi, hot water in shower and warm blanket😊"
hotel_reviews	1,"Greatest place, very knowledgeable and helpful owner, very generous and delicious breakfast and the best laundry service in Africa if you need it 👌 Highly recommended"
hotel_reviews	2,"We had a great time staying at Virunga Homestays.
hotel_reviews	It really felt like a home from home, with nice clean rooms, a comfortable lounge and a veranda to sit on.. Breakfast was amazing with eggs, coffee and lots of fruit.
hotel_reviews	You won't get a better price/value than this in Musanze!
hotel_reviews	Francis the host is really knowledgeable as well and can help you arrange any of your local activities and onward travel and is always good for a chat!
hotel_reviews	The guys that work there are really nice and you won't see a bigger smile anywhere in Rwanda than John's when he greets you!"
hotel_reviews	3,Nothing
hotel_reviews	4,It’s convenient and managed by an amazing man ready to help you with almost everything you need.
hotel_reviews	very clean and such a peaceful and secure environment a few meters from the Musanze Town.
hotel_reviews	Just stop scrolling and book your stay here!
hotel_reviews	5,Nothing for sure!
hotel_reviews	6,"Francis was a wonderful host.
hotel_reviews	Incredibly friendly and helpful.
hotel_reviews	My room, the dinner he prepared, and the guide he recommended were all excellent.
hotel_reviews	I highly recommend his Homestay."
hotel_reviews	7,"Great breakfast with a lot of fruits.
hotel_reviews	Francis the host was very friendly and helpful, a real gentleman!"
hotel_reviews	8,I had a wonderful stay at Virunga Homestay.
hotel_reviews	Francis and his staff were amazing hosts and ensured to make my stay as homely as possible.
hotel_reviews	Would definitely recommend staying here for a local Rwandan Homestay experience.
hotel_reviews	Francis is also a guide and offers tours in and around Musanze.
hotel_reviews	9,Location was very convenient
hotel_reviews	10,None
hotel_reviews	11,The hospitality was awesome.
hotel_reviews	The place is very clean and the beds comfortable.
hotel_reviews	They let us use the kitchen for our meals and on top of everything the WiFi worked perfectly
hotel_reviews	12,We booked a twin room.
hotel_reviews	But there is no such a thing.
hotel_reviews	After talking to the owner they reallocated us into 2 great rooms
hotel_reviews	13,The Breakfast was good!
hotel_reviews	And the location is calm
hotel_reviews	14,Dinner!
hotel_reviews	15,"Great place for those who are looking for astonishing view from the terrace.
hotel_reviews	Really it is mind-blowing.
hotel_reviews	Strongly recommended.
hotel_reviews	Well, the conditions are not luxury, more like in normal touristic cabin, but it is pretty decent.
hotel_reviews	The stuff is great (to the managers: special thanks to Erric), trying to help.
hotel_reviews	Mornings, when fishermen from the fishermen village nearby start fishing, they sing.
hotel_reviews	They do this because they believe that unhappy fisherman can not achieve good result.
hotel_reviews	Good occasion to get new emotions and thoughts."
hotel_reviews	16,"1.
hotel_reviews	Don't go for boat trip, never.
hotel_reviews	It is not only overpriced but i doubt the ethics of the organiser (we had agreement for 2 and half hours, he deliberately slowed down the capitan to charge me 3hours).
hotel_reviews	To the guest: go to the city, in front of Museum of Environment is a boat pier you can negotiate better price.
hotel_reviews	To the managers: get out of this practice, organise a daily tour for all willing to participate guests.
hotel_reviews	Then the pricess will be acceptable and clients will not feel as being ripped off.
hotel_reviews	2.
hotel_reviews	What other guest has already wrote - water pressure and the road are problems which require government help, hope soon they will receive it.
hotel_reviews	For the road - google give different direction, use the road from roundabout next to the hospital.
hotel_reviews	There are signs for the hotel, follow them.
hotel_reviews	Only last 200 meters are crazy, realy crazy, but manageable with extreme cautious.
hotel_reviews	I was about to cancel this booking only because the road.
hotel_reviews	Please, do not do it, you can manage.
hotel_reviews	3.
hotel_reviews	Restaurant often doesn't have the most interesting local type food.
hotel_reviews	For the managers: I know it is difficult to provide constant ingredients but clients don't need just something to eat but they want to try something special.
hotel_reviews	This place is so nice and if you upgrade your menue it may attract clients from outside of the hotel.
hotel_reviews	4.
hotel_reviews	Yes, on Friday there is huge anymal market and can be a little noisy, but it is acceptable, take it as an attraction 5.
hotel_reviews	To the managers: Please, reply to the questions which clients put here in booking chat room, it will give feeling of confidence"
hotel_reviews	17,"The atmosphere is very calm and serene, perfect for relaxation.
hotel_reviews	There is a nice spot to sit at the lake and watch the sunset.
hotel_reviews	Dinner was delicious and is served at a restaurant with a nice view.
hotel_reviews	They help organize boat trips right from the hotel, if that tickles your fancy."
hotel_reviews	18,"It's not so much things that I didn't like, more expectation management.
hotel_reviews	Internet reception is poor, even 4G is hit or miss (for those that have to be connected).
hotel_reviews	The room is quite basic (photos are accurate), so when it rains or you are otherwise stuck in the room, I could imagine that this might become a bummer depending on the view from your room"
hotel_reviews	19,"fantastic views from the cabins, good food but a bit over-priced, comfy beds"
hotel_reviews	20,a challenge of a drive to get there but the lodge was so kind to send a guide to escort us.
hotel_reviews	21,"Nice small hotel with fantastic vieuw of lake kivu.
hotel_reviews	Good restaurant, nice breakfast and very friendly people."
hotel_reviews	22,"It needs some maintenance, especially the bathrooms.
hotel_reviews	Nb: the location as given in booking.com is completely wrong: in reality rwiza village is on the shores of lake kivu."
hotel_reviews	23,"The location of the place is amazing, the view of Lake Kivu and the surrounding hills simply breathtaking, and the place itself well kept, incredibly green and quiet, with a kitchen garden and a private access to the lake, in short: a small paradise, where you can watch the fishingboats leaving for the night's catch, fisherpeople singing beautifully."
hotel_reviews	24,"The shower in our room was more a faint idea of what it can be like to really taking a shower, as there was near to no water coming out of the shower head.
hotel_reviews	And then, the breakfast: too small for hungry people, and any extra slice of bread costs an additional sum of RWF 1,000!!"
hotel_reviews	25,Nice place and friendly staff
hotel_reviews	26,"If you want, they arrange a boat trip for you.
hotel_reviews	But at their price.
hotel_reviews	And that is very expensive.
hotel_reviews	300 dollars).
hotel_reviews	One cannot leave from their shore with another boatman"
hotel_reviews	27,Very good place
hotel_reviews	28,"the view, the price, the restaurant area, the balcony in the room."
hotel_reviews	29,bathroom was a bit small food was very slow - but came with a smile!
hotel_reviews	30,The place is beautifull and quiet.
hotel_reviews	The room is very simple and tiny
hotel_reviews	31,You absolutly need a 4x4 car to arrived to the location ans the road is not correctly referenced by Google Maps!
hotel_reviews	We call the hotel in order to have some help and they wasn't helpfull More road signe is necessary!
hotel_reviews	And the guide service Booking at the reception wasn't fair.
hotel_reviews	We made a deal and the guide don't respect it in order to have more money!
hotel_reviews	The tour was more expensive as the room with breakfast and meal!
hotel_reviews	Don't Book with the reception
hotel_reviews	32,Good hôtel with a great view.
hotel_reviews	33,bathroom a little small ans the pressure was Low
hotel_reviews	34,"Honestly, this is the best guest house in Rwanda.
hotel_reviews	The visit there was even more exciting that national park itself, really...!
hotel_reviews	I wish i had more time to spend there not on transit to the park but for relaxation.
hotel_reviews	The place is good also for distant working as the room has a working desk.
hotel_reviews	Outside: Good terrace with green environment, see the pictures how they are decorated with flowers and greenery.
hotel_reviews	Small well maintained garden.
hotel_reviews	The rooms: Rooms are with nice interior, good design.
hotel_reviews	Bathroom with hot water.
hotel_reviews	Cleen.
hotel_reviews	I had no problems with mosquitoes or other insects at all.
hotel_reviews	Mattress are hard, which i like.
hotel_reviews	My room was backside, so no noise at all.
hotel_reviews	Staff: Friendly and helpful staff.
hotel_reviews	Perfect communication before my visit, they help me to plan and organise any details of my visit to the park.
hotel_reviews	The staff really care about their clients and are fully helpful and reliable."
hotel_reviews	35,Thank you for your great hospitality.
hotel_reviews	This is not just a place for transit but good destination to spend time there.
hotel_reviews	36,"Friendly staff, good location, good food in the restaurant, early breakfast.
hotel_reviews	We also took an Akagera guide recommended by the hotel - all fine, good service"
hotel_reviews	37,"Everything was fine, the only thing is the lodge is a bit expensive"
hotel_reviews	38,Excellent location very near the South Gate of the park.
hotel_reviews	Good basic room and very good restaurant.
hotel_reviews	Early breakfast.
hotel_reviews	Very friendly staff.
hotel_reviews	39,Nothing really.
hotel_reviews	40,We realy liked this place!
hotel_reviews	41,Internet connection was not functioning in the room.
hotel_reviews	Apparently a problem they are trying to fix.
hotel_reviews	42,very cosy rooms.
hotel_reviews	great shower
hotel_reviews	43,nothing
hotel_reviews	44,Great hôtel next to the park.
hotel_reviews	lunch ànd breakfast was verry Good The room was confortable .
hotel_reviews	And the staff was very helpful and Nice .
hotel_reviews	45,"Beautiful rooms 🤩 Good food , awesome breakfast!
hotel_reviews	they prepare lunch packs"
hotel_reviews	46,Nothing
hotel_reviews	47,"The location of the lodge just 5min drive from the main parc entrance makes it a great starting point .
hotel_reviews	The nice and cosy rooms, the excellent restaurant and most important the very friendly and helpful staff make it even better."
hotel_reviews	48,"Everything was incredible!
hotel_reviews	The staff were so accommodating, making sure we had dinner ready and served when we arrived late (11pm!!
hotel_reviews	and accommodated to our every need.
hotel_reviews	The rooms are beautifully done and it feels like a proper tranquil piece of paradise!
hotel_reviews	Wish we could have stayed longer!"
hotel_reviews	49,
hotel_reviews	50,The rooms are charming and clean.
hotel_reviews	The staff are very friendly and attentive.
hotel_reviews	The food delicious.
hotel_reviews	I loved this place located just outside the park entrance.
hotel_reviews	51,"Like most hotels I’ve experienced in Rwanda, the mattresses and very stiff.
hotel_reviews	Not the most comfortable but I still slept well."
hotel_reviews	52,a gorgeous property with wonderful staff!
hotel_reviews	53,no WiFi in the room
hotel_reviews	54,The service was great.
hotel_reviews	We needed a Covid test for the next day and they made it possible without hesitation.
hotel_reviews	Food was fantastic.
hotel_reviews	55,"location, rooms super nice, wonderful staff, great food and just a wonderful stay"
hotel_reviews	56,"Hillltop location is fantastic, as is the proximity to Nyungwe.
hotel_reviews	Staff are helpful.
hotel_reviews	The kitchen provides a packed breakfast for those leaving early for chimpanzee tracking nearby.
hotel_reviews	Rooms are functional."
hotel_reviews	57,"My wife and I stayed here in August 2022.
hotel_reviews	It is an absolutely fantastic hotel, with standalone detached cottages, offering great views of Nyungwe Forest from the private terrace, a comfy bed, very clean room & bathroom and a separate cozy living room with a functional fireplace.
hotel_reviews	The hotel offers excellent meals, packed lunches for outdoor activities and above all, a great level of service from the excellent staff.
hotel_reviews	All members of staff we met were very polite and really nice persons.
hotel_reviews	An easy recommendation!!"
hotel_reviews	58,"Nothing, perfect stay!"
hotel_reviews	59,the DIANA the receptionist she was extra nice
hotel_reviews	60,non
hotel_reviews	61,"Beautiful hill top location with sweeping views, vey good individual chalets, good food and excellent F&B service They do a 4 ‘o clock breakfast for those doing the Chimp Trek at 0500 ( gate is 5 mins drive )"
hotel_reviews	62,Post-Covid the hotel is very very quiet The location needs a little investment in terrace furniture to develop the potential further
hotel_reviews	63,"The location on the top of the hill overlooking the forest is spectacular.
hotel_reviews	Diane was great receptionist as was the server for our meals ( I forgot his name, sorry).
hotel_reviews	The rooms are spacious and comfortable and the veranda is a lovely place to view the scenery.
hotel_reviews	The hot water bottles in the bed are a nice touch for the cool nights."
hotel_reviews	64,The quality of the service personnel is outstanding.
hotel_reviews	The a la carte menu is delicous.
hotel_reviews	The packed breakfast is amazing.
hotel_reviews	The normal breakfast is okay.
hotel_reviews	65,"The buffet every second day doesn't come close to the quality of the a la carte and is for this price point not acceptable.
hotel_reviews	Absolutely no wifi in the rooms.
hotel_reviews	It's not only about the price value, but some behaviour is a no go at any price point.
hotel_reviews	$2 per bottle water at dinner is questionable.
hotel_reviews	But than also being stopped at the checkout because there was mistake of $4 (2 bottle of water.., when also 2 bottles were just returned for breakfast) in the invoice .. not accepting 4'000 rwf for it (exchange rato is 1:1.040) and requesting 5'000 when one has just spend over $1'500 .. all because of $0.2..
hotel_reviews	sure."
hotel_reviews	66,There are no comments available for this review
hotel_reviews	67,"I recently stayed at this hotel with my girlfriend on Valentine's Day, and I have nothing but great things to say about our experience.
hotel_reviews	From the moment we arrived, the hotel staff was incredibly welcoming and helpful, and we were impressed by the cleanliness and attention to detail throughout the property.
hotel_reviews	The room itself was beautiful, with a serene view of the lake and surrounding landscape that made our stay even more relaxing.
hotel_reviews	We appreciated the comfortable bed, the modern amenities, and the overall atmosphere of the room.
hotel_reviews	One of the highlights of our stay was the idea of communal dining, which allowed us to meet other guests and enjoy a wonderful dinner together.
hotel_reviews	The food was exceptional, and we enjoyed every moment of the experience.
hotel_reviews	In addition to the communal dining, the hotel offered a variety of activities that kept us entertained throughout our stay.
hotel_reviews	From tennis to kayaking, we had plenty of options to choose from and loved every moment.
hotel_reviews	Overall, I would highly recommend this hotel to anyone looking for a relaxing getaway (romantic or otherwise).
hotel_reviews	The staff, the room, the dining experience, and the activities all exceeded our expectations, and we would definitely give it a 5-star rating."
hotel_reviews	68,Loved everything about UMVA
hotel_reviews	69,I love the tradition of sharing dinner also the activities are perfect
hotel_reviews	70,"The ambiance, food and the whole experience at UMVA"
hotel_reviews	71,Check out is too early
hotel_reviews	72,No words can describe this place.
hotel_reviews	Me and wife are blown away by everything this placed offered us : the concept of UMVA like a retreat and the team just so attentive to details (I mean every detail literally) - I cant stop telling people about this place and we are definitely coming back !
hotel_reviews	p.s: Diane and Joanne are truly amazing professional attentive and helpful.
hotel_reviews	73,nothing.
hotel_reviews	74,"Such as incredible stay at Umva!
hotel_reviews	I felt at home right away.
hotel_reviews	Diane, Janet and Joan are very caring and provided us with an amazing service.
hotel_reviews	Jado was great to help us do kayaking and tennis.
hotel_reviews	And the chef cooked us a delicious diner.
hotel_reviews	My favorite part of this place remains the design and architecture, unlike anything I had seen before.
hotel_reviews	I will come back for sure, very soon I hope."
hotel_reviews	75,"UMVA Muhazi is AMAZING!
hotel_reviews	The views, the structure and design of the space, the food, the activities, the hospitality and attention to details all contributed to a wonderful stay and escape from Kigali!
hotel_reviews	I came for just a day mid-week and returned to Kigali feeling so refreshed.
hotel_reviews	The staff are friendly, attentive, and polite, and were always ready to help out.
hotel_reviews	The clay tennis court with a view of lake Muhazi makes UMVA probably one of my favorite places to play and I am sure that Rafael Nadal would agree if he gave it a try :) I will definitely be back!"
hotel_reviews	76,"The location is so convenient from Kigali, making this the perfect getaway.
hotel_reviews	From start to finish we the experience at UMVA was incredible.
hotel_reviews	We were greeted warmly by the staff who knew us by name, offered us a delicious welcome juice, and ushered us to our rooms.
hotel_reviews	The rooms were so well-designed with beautiful architecture.
hotel_reviews	The shower was amazing.
hotel_reviews	We spent the afternoon kayaking, standup paddleboarding, and playing tennis.
hotel_reviews	We joined the other guests for a community dinner, which was the best part of the trip.
hotel_reviews	The 6-course meal was sublime, each dish was delicious and beautifully displayed, and we enjoyed getting to know the other guests while we dined.
hotel_reviews	We all sat by the fire after dinner.
hotel_reviews	The following morning we had a delicious breakfast, spent more time kayaking on the lake and playing tennis, before sadly departing back to Kigali.
hotel_reviews	We will certainly be back many times, and I highly recommend UMVA Muhazi as your next Rwanda destination."
hotel_reviews	77,"UMVA Muhazi is a beautiful lodge throughout.
hotel_reviews	the architecture with its rammed earth walls as a centrepiece is stunning and blends very well with the preserved natural surrounding.
hotel_reviews	All the design features and the addition of art pieces in selected spots are very thoughtful and draw the eye.
hotel_reviews	The staff are incredibly attentive and polite, and always ready to help- whether with a special meal request or sports activities of which UMVA Muhazi offers many!
hotel_reviews	Last but not least- the 6-course dinner was fantastic.
hotel_reviews	The food was delicious, every course was creatively crafted and they were even able to accommodate for my food intolerances."
hotel_reviews	78,"Umva is such an excellent place to stay.
hotel_reviews	The food is excellent.
hotel_reviews	The staff are all lovely and cater to your needs.
hotel_reviews	The view is magnificent and there are so many fun things to do (Kayaking, Stand-up Paddleboarding, Tennis, Massage, Birding etc).
hotel_reviews	I'll definitely be back!"
hotel_reviews	79,"Friendly staff, spacious and comfortable rooms, good food"
hotel_reviews	80,The kitchen could be faster on orders
hotel_reviews	81,Lake view
hotel_reviews	82,"Lighting, bathroom, cleanness"
hotel_reviews	83,"1.
hotel_reviews	Location at the edge of the lake Kivu, 2.
hotel_reviews	Quite heaven no disturbance, 3.
hotel_reviews	Friendly staffs and quick response of request."
hotel_reviews	84,staff was very friendly and helpful.
hotel_reviews	the view is nice.
hotel_reviews	85,kitchen is a bit slow... and forgetful.. :-( ...
hotel_reviews	86,Nothing to like at this supposed 3 stars hotel.
hotel_reviews	87,"This hotel should not get 3 Stars!
hotel_reviews	First the staff is not professional and not trained, They kept me waiting for 30 min to check in while I was alone.
hotel_reviews	Finally got a room on the 2nd floor: The toilet smells everywhere in the room, the bed is very old and uncomfortable, the wifi doesn't work as well as TV channels.
hotel_reviews	In addition, the breakfast was poor.
hotel_reviews	The price was a mess : 100 $ per night!
hotel_reviews	There are a lot of nice hotel around at let than 45 $"
hotel_reviews	88,Value for money and view
hotel_reviews	89,Water pressure in the bathroom needs to be improved.
hotel_reviews	Showers are just drops!
hotel_reviews	90,There are no comments available for this review
hotel_reviews	91,There are no comments available for this review
hotel_reviews	92,There are no comments available for this review
hotel_reviews	93,EVERYTHING.
hotel_reviews	The Chef.. she fed us fat.. 😍😘 The masseuse 🤩 The Front Desk especially Laurent.
hotel_reviews	👏🏽🫶🙌🏽 It was worth every last dollar.
hotel_reviews	Exceptional place.
hotel_reviews	94,"The only thing was Jest ski and most water activities wasn't available.. hopefully, everything would be available when next I'm back."
hotel_reviews	95,"Friednly staff, excellent location by the lake, restaurant serves nice foof and breakfast!"
hotel_reviews	96,"The rooms feel a bit dated, especially the carpets which don't look very clean."
hotel_reviews	97,The opportunity to go on a boat ride.
hotel_reviews	Great breakfast and location.
hotel_reviews	98,"It is a bit pricey, but overall, it is good value for money."
hotel_reviews	99,Very nice conceived classical hotel.
hotel_reviews	Each room has a small terras or balcony with super view on Lake Kivu.
hotel_reviews	Very nice swimming pool and outstanding breakfast
hotel_reviews	100,There were not so much customers but a lot of employees not having much to do.
hotel_reviews	It makes a little bit stiffy with people every 1 minute at your table asking if everything is fine.
hotel_reviews	Our 2 persons bed was amazingly small (1.40m only).
hotel_reviews	101,Nice breakfast buffets and other meals.
hotel_reviews	Loved the opportunity to taste local dishes
hotel_reviews	102,"The breakfast was mindblowing, a super wide variety of fruit and fruit juices, continental breakfast, hot dishes, whatever you could possibly imagine, all available and in splendid quality."
hotel_reviews	103,"The wifi did not work very well in our room, the lighting in the room was rather poor, and it was difficult to get fresh air into the room without inviting large swarms of mosquitos.
hotel_reviews	Furthermore, once again, I really don't like carpet-covered floors..."
hotel_reviews	104,The balcony was nice and the view of the lake was great.
hotel_reviews	The buffet breakfast has a lot of options and was tasty.
hotel_reviews	The dinner buffet was quite overpriced ($30/adult) but you can order a la carte meals from the menu for a reasonable price.
hotel_reviews	It was nice to have direct access to the lake and a bit of sand to enjoy.
hotel_reviews	I was traveling with 2 young kids and enjoyed having a playground on the property.
hotel_reviews	The location is good and you can walk to some nearby restaurants.
hotel_reviews	105,The room was a bit outdated and didn't seem to match the price.
hotel_reviews	There didn't seem to be a place to refill reusable water bottles so we had to buy and waste a lot of plastic bottles throughout the weekend.
hotel_reviews	The boat trip through the hotel was quite overpriced ($150/hour) so we had to leave the property for a more reasonably priced ride on the lake.
hotel_reviews	106,"Great friendly service everywhere from reception to restaurant and bar, lovely location."
hotel_reviews	107,Bathroom is a little outdated and the hardware is starting to fail (shower tap
hotel_reviews	108,Friendly staff and very helpful and cateous.
hotel_reviews	109,"Need to improve English communication for waiters, this was a barrier at times.
hotel_reviews	Drinks were very expensive.
hotel_reviews	Food not that bad."
hotel_reviews	110,"The location is great, the equipment, swimming pool and the breakfast are amazing.
hotel_reviews	The room is comfortable, especially the bed."
hotel_reviews	111,The person welcoming me when I checked in was a bit cold and rushing.
hotel_reviews	The room could have been bigger for the price and would need a refreshment/ more African vibes decoration like in the other Serena hotel.
hotel_reviews	It would be great if the staff could inform us better about the different activities in the region
hotel_reviews	112,"I was upgraded from a 1 bedroomed to a two bed apartment, without a charge, The appartment was clean the staff freindly no complaints, additional requirements were dealt with immediatly and without fuss.
hotel_reviews	Management were accomadating and helpful.
hotel_reviews	If doing buisness it is a good location to the airport"
hotel_reviews	113,"The kitchens could be better equiped, however on request I was given what I requested.
hotel_reviews	Sometimes a little noisy at night, but this is from heavy traffic on the road"
hotel_reviews	114,"The price, cleanliness, staff's kindness and availability"
hotel_reviews	115,The restaurant does not offer what one would expect at least for the breakfast.
hotel_reviews	Choice of food is very limited and there was no bread nor toasts
hotel_reviews	116,"Spacious rooms, comfoortable beds and washing machine for laundry, Staff very helpful and friendly.
hotel_reviews	All my requests were addressed in time and with great professionalism"
hotel_reviews	117,"The choices for breakfast were very limited, no offer for simple toasts, jam, no bread, etc.
hotel_reviews	Kitchen is extremely noisy otherwise food was ok.
hotel_reviews	Location is a bit far from city center, unfortunately you often get stuck in traffic jams to reach other places."
hotel_reviews	118,The breakfast was not fantastic
hotel_reviews	119,Quality of food
hotel_reviews	120,The neatness is superb and the restaurant is excellent too.
hotel_reviews	121,Climbing the staircase could be tiring
hotel_reviews	122,"Great value for money.
hotel_reviews	Cleanliness is commendable.
hotel_reviews	Local staff are pleasant, supportive, always happy to help and very professional."
hotel_reviews	123,"They have a supermarket on the property which was great but almost every single item was Chinese and all written in Chinese.
hotel_reviews	I couldn’t read product ingredients or warnings.
hotel_reviews	For someone who has allergies, it was hard for me to buy anything except global brands like soft drinks and it felt grossly unwelcoming."
hotel_reviews	124,Room size
hotel_reviews	125,None
hotel_reviews	126,"Spacious and clean rooms with excellent facilities.If you're looking for an Airbnb setup with hotel services, this is the best choice.
hotel_reviews	And it's considerably cheap."
hotel_reviews	127,The restaurant serves only Chinese meals
hotel_reviews	128,The owners need to diversify the meals.
hotel_reviews	It was mostly tailored to meet Chinese people which is wrong seeing people from other nationalities visit the property.
hotel_reviews	It was good but could have been better.
hotel_reviews	129,"No AC’s in the room we had to request a fan, the meals were mostly Chinese."
hotel_reviews	130,"The property was beyond expectations.
hotel_reviews	I actually thought it would be just 1 building and was surprised to see the huge facility.
hotel_reviews	I loved the customer service.
hotel_reviews	The staff are very warm and always willing to help.
hotel_reviews	The check-in was smooth and price was exactly same as what is on Bookings.
hotel_reviews	Amazingly, their exchange rate was very good.
hotel_reviews	Even better than what we got in town.
hotel_reviews	Incase you want to change to the Rwanda Franc currency from Dollars, they can help.
hotel_reviews	The apartment are very clean and well equipped.
hotel_reviews	We didn’t cook so I can’t say much about the kitchen facilities but the fridge and microwave were very useful.
hotel_reviews	The breakfast was very good too and it’s buffet.
hotel_reviews	However, it ends at 9:30am so it’s advised to go early.
hotel_reviews	They were even nice enough to give one of my flat mates a take away pack when she couldn’t finish her food.
hotel_reviews	Not all hotels allow this for buffet.
hotel_reviews	I totally enjoyed my short stay.
hotel_reviews	Thank you Phoenix"
hotel_reviews	131,"The hike to the apartment from the reception, pool or restaurant was not something we looked forward to but well, it’s Rwanda, the land of a Thousand hills so everywhere is averagely hilly.
hotel_reviews	There should be a phone in at least one of the rooms in case one wants to call the reception or the restaurant.
hotel_reviews	Though they gave us the phone numbers to call but we will have to use our phone.
hotel_reviews	Not everyone buys the local sim so they should consider this option."
hotel_reviews	132,The food was great and views are out of this world.
hotel_reviews	133,The disparity between how the staff treats black and white clients while they are all paying the same prices.
hotel_reviews	This needs to be addressed because we are paying to enjoy our stays.
hotel_reviews	134,"Game Lodge is our favourite place to stay in the park.
hotel_reviews	It is super kids friendly with the playroom, playground, and pool.
hotel_reviews	There's enough space to run around.
hotel_reviews	Food keeps improving each time, and service is super friendly and efficient.
hotel_reviews	Combined with the amazing views over the park's lake area, it is just great."
hotel_reviews	135,Mosquito nets would be great to avoid nightly bug hunting.
hotel_reviews	136,"The room was amazing, decorated very well, kettle, fridge etc, even milk supplied on our arrival.
hotel_reviews	Great staff, stunning views"
hotel_reviews	137,Personally for me I would rather have listened to the birds chirping instead of the music playing through the outdoor speakers.
hotel_reviews	138,the Location up hill
hotel_reviews	139,the payment method.
hotel_reviews	Via booking.com it gives a diffrent Information than what they Tell you in the end at the Check in.
hotel_reviews	140,The setting of evening dinners.
hotel_reviews	The devin lake View Simply exceptional.
hotel_reviews	141,Lovely holiday destination with family
hotel_reviews	142,"Easy access to the Park, the beds were exceptionally comfortable.
hotel_reviews	The staffs were very welcoming, very attentive and dinner is always something to look forward to."
hotel_reviews	143,Nothing.
hotel_reviews	144,"Inclusion of Imigongo art work in the decor, pool area looked amazing even though I didn’t get to utilize it.
hotel_reviews	view of Lake Ihema from the lodge."
hotel_reviews	145,the view and the swimming pool
hotel_reviews	146,"internet was not working, nor payment by credit card"
hotel_reviews	147,The best location for an experience tour in Mantis Akagera Park!
hotel_reviews	148,I got my room upgraded thanks to Ms. Sofie and I really enjoyed my stay.
hotel_reviews	149,My kids were happy with the stay.
hotel_reviews	They love the pools.
hotel_reviews	150,The room was Ok.
hotel_reviews	The shower floods into the rest of the bathroom.
hotel_reviews	The tea kettle was broken and the pillows are too soft.
hotel_reviews	151,"The buffet breakfast was outstanding, really good.
hotel_reviews	The personnel were kind and professional, a very good experiences.
hotel_reviews	The gym was good and with the necessary elements for a good routine.
hotel_reviews	Recommended to any visitor in Kigali."
hotel_reviews	152,The customer service is excellent.
hotel_reviews	Very clean.
hotel_reviews	Beds are very comfortable.
hotel_reviews	153,"I loved everything.
hotel_reviews	From the reception of the staff at the desk to the ambience, the comfortable room, and the great room service, though, paid for.
hotel_reviews	The meal was also decently laid out and rich."
hotel_reviews	154,Clean and staff were very friendly.
hotel_reviews	I was given a surprise cake on my birthday.
hotel_reviews	155,The pool was not warm for the duration of our stay
hotel_reviews	156,"My stay was short and i enjoyed it , would definitely come back.
hotel_reviews	Great staff amazing food.
hotel_reviews	Tops"
hotel_reviews	157,All was as i expected.
hotel_reviews	Nothing to complain.
hotel_reviews	158,Breakfast and the room
hotel_reviews	159,Too much security
hotel_reviews	160,The People
hotel_reviews	161,
hotel_reviews	162,This hotel felt like a resort
hotel_reviews	163,The modern design of the facility and its interior designs
hotel_reviews	164,The TV programs could be better.
hotel_reviews	There was no option to watch soccer at all.
hotel_reviews	165,Washing machine available in the room
hotel_reviews	166,Staff always serve the breakfast incorrect from the order
hotel_reviews	167,"The location is top notch, the view from the apartment is good, the serenity of the apartment and the neighborhood is a good advantage and there are stores around to get basic needs,"
hotel_reviews	168,comfortable
hotel_reviews	169,The cost of taxi from the hotel could be better.
hotel_reviews	170,"Everything about the Rose Garden Apartment was excellent, the reception staff were very helpful, the location was very clean and quiet, rooms spacious, housekeeping very committed, breakfast sumptuous.
hotel_reviews	The facilities in the apartment are just as they are in the pictures on Booking.com."
hotel_reviews	171,None.
hotel_reviews	172,Very modern apartment in great main road location.
hotel_reviews	We had a relaxing stay at the Rose Garden.
hotel_reviews	Spacious apartment and they served nice breakfast in our room.
hotel_reviews	Nice Indian restaurant within walking distance.
hotel_reviews	Safe place to walk around at night.
hotel_reviews	173,It was rather hot in the room at night.
hotel_reviews	No aircon or fan.
hotel_reviews	174,"Apartment was big, clean and confortable, staff very good and responsive."
hotel_reviews	175,"Swimming pool was not open and breakfast took a long time to be served the first day, most probably because of Xmas day.
hotel_reviews	Second day was on time."
hotel_reviews	176,The staff was very welcoming
hotel_reviews	177,The TV is in Chinise language and could not use the youtube in TV
hotel_reviews	178,"it was at a good, easily accessible location.
hotel_reviews	they were very responsive and welcoming"
hotel_reviews	179,"the staff were very kind, helpful and accommodating.
hotel_reviews	An extremely impressive and well run hotel."
hotel_reviews	180,Excellent
hotel_reviews	181,Nothing
hotel_reviews	182,The breakfast was great.
hotel_reviews	Location superb.
hotel_reviews	The bed was very comfortable.
hotel_reviews	183,Nothing
hotel_reviews	184,EXCELLENT BREAKFAST.
hotel_reviews	STAFF.
hotel_reviews	ATMOSPHERE WAS VERY GOOD .
hotel_reviews	THERE SHOULD BE MORE NON SUGAR OPTIONS FOR CAKES AND PASTERIES.
hotel_reviews	185,NOTHING
hotel_reviews	186,"Excellent location, great breakfast buffet."
hotel_reviews	187,"so nice and the staffs are really nice, good and helpful 🥰🥰"
hotel_reviews	188,their strict with their rules lol
hotel_reviews	189,The power shower was good.
hotel_reviews	There was bottled water in the room everyday.
hotel_reviews	The room was clean.
hotel_reviews	190,Breakfast wasn't great even though there was a variety.
hotel_reviews	The supposedly hot breakfast was cold.
hotel_reviews	The room was very small as well as the bathroom.
hotel_reviews	191,Location.
hotel_reviews	room was also big
hotel_reviews	192,felt a bit basic
hotel_reviews	193,Perfect business hotel
hotel_reviews	194,location and good food
hotel_reviews	195,Abit of profiling made us uncomfortable.
hotel_reviews	196,"All good, the water in the shower may be took some time to get warm but it was warm eventually."
hotel_reviews	197,"We stayed one night and for the price that we paid, it was acceptable.
hotel_reviews	At first, they tried to put us into a very cramped room with a view a wall although we had booked (and paid) a room with a lake view.
hotel_reviews	They said the other room hadn't been cleaned yet (we had arrived in the afternoon, after the check-in time) but then in the end they found another (suitable) room.
hotel_reviews	The room itself was spacious and clean (but could do with some minor repair work).
hotel_reviews	The sitting area in front of the room had a nice lake view.
hotel_reviews	The bathroom was clean.
hotel_reviews	Unfortunately, there was no hot water to shower (even though this was advertised when the gave us the room).
hotel_reviews	In the end, they gave us a bucket and an electric kettle.
hotel_reviews	The server at the restaurant was very attentive and nice and the food at the restaurant was quite good.
hotel_reviews	So overall, nothing to write home about, but a fine option for budget travellers.
hotel_reviews	FYI: When we arrived, there was a tour guide at the reception office who tried very hard to get us to go on a tour with him (which we weren't interested in) and only left, when we took his number.
hotel_reviews	I don't think he worked for the hotel, but was obviously tolerated by hotel management."
hotel_reviews	198,"the view from our balcony and from the restaurant was superb.
hotel_reviews	The pancake with tropical fruit breakfast was absolutely delicious - it came out as soon as we arrived at the restaurant, and the staff were always super kind and generous.
hotel_reviews	We loved our stay!"
hotel_reviews	199,"Beautiful place, well located half an hour drive from the Akagere park, all facilities around and extremely friendly staff."
hotel_reviews	200,All the stuff are wonderful and make you feel like home :
hotel_reviews	201,Could be a bit more clean
hotel_reviews	202,the hosts were so warm and welcoming!!
hotel_reviews	!
hotel_reviews	203,"we had a really nice stay at Akagera Neighbors.
hotel_reviews	the place is very nice, surrounded by a restaurant, a bar and a supermarket.
hotel_reviews	the room was confortable and the staff really friendly and helpful.
hotel_reviews	they even helped us get a bus to Kigali.
hotel_reviews	I 100% recommend."
hotel_reviews	204,nothing
hotel_reviews	205,The breakfast was always exceptional!
hotel_reviews	Very fresh fruit every day and ready at the time requested.
hotel_reviews	The staff is super friendly and always willing to go the extra mile to help guests feel at home.
hotel_reviews	206,"The internet would go out every once in a while, but this was not the hotel's fault, the national grid is just not as consistent out in Kabarondo as it is in the more popular regions of Kigali."
hotel_reviews	207,We had a very pleasant stay at Akagera neigbors.
hotel_reviews	The welcome was very enthusiastic and the host did everything to make us feel at home.
hotel_reviews	The next day we could have breakfast at our desired time (at 5.30 am) and the breakfast was neatly prepared.
hotel_reviews	We really felt welcome and at home.
hotel_reviews	Also the packed lunches were prepared with care.
hotel_reviews	The whole team waved us goodbye at six.
hotel_reviews	Akagera Neigbors is a good alternative for spending the night in one of the Park locations.
hotel_reviews	208,"The only thing to take into account is, that you have to pay twice the full price for the parc entrance insted of the discoiunt if you stay in the parc, but this has nothing to do with Akagera Neighbours."
hotel_reviews	209,"Quiet location and very close to the main road.
hotel_reviews	Ample free parking location.
hotel_reviews	Very friendly staff.
hotel_reviews	Very good breakfast included.
hotel_reviews	Dinner is made fresh everyday with natural products from the region.
hotel_reviews	Meat (goat, chicken, rabbit) is also freshly slaughtered every morning on-site.
hotel_reviews	Advice is to order meals ahead as food preparation will take up to 90 minutes.
hotel_reviews	Comfortable beds and rooms have a small sitting area outside.
hotel_reviews	Internet is fast but they sometimes run out of data and you have to ask for a data recharge.
hotel_reviews	Several shops in vicinity where you can get food or drugstore items.
hotel_reviews	Very good on-site fast food place for brochettes and potatoes."
hotel_reviews	210,"Water pressure is too low during the whole day, so it’s really hard and uncomfortable to take a shower, especially if there are guests staying in the next room also wanting to take a shower."
hotel_reviews	211,"From Kigali to Akagera national Park it is convenient to stop even for one night, in a quiet and welcoming place, immersed in a cultural and traditional Rwandan context, such as the Neighbor hotel in Kabarondo, a few tens of km from Akagera.
hotel_reviews	And it is also true that the owner Mr. John Bosco is a courteous man of pleasant company.
hotel_reviews	TO SAY THE TRUE HE HAS NOT KNOWED TO EXPLAIN TO ME WHY HE BRINGS THE NAME AND SURNAME OF A GREAT ITALIAN HISTORIC SAINT, anyway it's nice to feel the respect of your country.
hotel_reviews	Spartan accommodation, but clean and safe, with secure indoor parking.
hotel_reviews	The breakfast has nothing to envy to the 5 stars :)"
hotel_reviews	212,"The staff, especially Eva, a super girl, good cook, with sense of humor ;-)"