Training in progress epoch 0

README.md

@@ -14,10 +14,10 @@ probably proofread and complete it, then remove this comment. -->
 
 This model is a fine-tuned version of [bert-base-uncased](https://huggingface.co/bert-base-uncased) on an unknown dataset.
 It achieves the following results on the evaluation set:
-- Train Loss: 0.0081
-- Train Accuracy: 1.0
-- Validation Loss: 1.7874
-- Validation Accuracy: 0.6795
+- Train Loss: 3.5378
+- Train Accuracy: 0.2236
+- Validation Loss: 3.0625
+- Validation Accuracy: 0.3397
 - Epoch: 0
 
 ## Model description
@@ -44,7 +44,7 @@ The following hyperparameters were used during training:
 
 | Train Loss | Train Accuracy | Validation Loss | Validation Accuracy | Epoch |
 |:----------:|:--------------:|:---------------:|:-------------------:|:-----:|
-| 0.0081     | 1.0            | 1.7874          | 0.6795              | 0     |
+| 3.5378     | 0.2236         | 3.0625          | 0.3397              | 0     |
 
 
 ### Framework versions

config.json

@@ -10,38 +10,166 @@
   "hidden_dropout_prob": 0.1,
   "hidden_size": 768,
   "id2label": {
-    "0": "Ads",
-    "1": "Apps",
-    "2": "Battery",
-    "3": "Charging",
-    "4": "Delivery",
-    "5": "Display",
-    "6": "FOS",
-    "7": "HW",
-    "8": "Order",
-    "9": "Refurb",
-    "10": "SD",
-    "11": "Setup",
-    "12": "Unknown",
-    "13": "WiFi"
+    "0": "\"Turn Display Off After X Mins\" Not working",
+    "1": "Ads interupts device use",
+    "2": "Alexa integration - Device pairing",
+    "3": "Alexa-related issue",
+    "4": "App crashing/glitching",
+    "5": "App not working as expected",
+    "6": "Arrived Defective",
+    "7": "Backup and Restore did not work",
+    "8": "Bluetooth constantly disconnects",
+    "9": "Buttons clicking itself",
+    "10": "Can't block app purchase",
+    "11": "Charging Cable won't fit",
+    "12": "Device already registered",
+    "13": "Device needs to be plugged to use",
+    "14": "Device not charging",
+    "15": "Device stuck on homescreen",
+    "16": "Devices shuts down constantly",
+    "17": "Does not support Hoopla App",
+    "18": "Feedback - Battery life not adequate",
+    "19": "Feedback - Power button",
+    "20": "Feedback - Sound quality",
+    "21": "Feedback - Wireless Charging",
+    "22": "Incompatible with prior-gen accessories",
+    "23": "Issue with charging port",
+    "24": "Item arrived late",
+    "25": "Item not in packaging",
+    "26": "Language missing",
+    "27": "Lines on screen",
+    "28": "Lockscreen ads not removed after purchase",
+    "29": "Missing hyperlink Kindle feature",
+    "30": "Missing navigation icons",
+    "31": "Missing power cable",
+    "32": "Moisture Detection Issue",
+    "33": "Need Detailed Owners Manual",
+    "34": "No Reason Given",
+    "35": "Not able to register",
+    "36": "Not able to use device without wifi",
+    "37": "Not compatible with BT device",
+    "38": "Not easy to remove lockscreen Ads",
+    "39": "On-screen Keyboard missing",
+    "40": "Order not meet expectations",
+    "41": "Parental controls do not work",
+    "42": "Privacy concerns",
+    "43": "Protective covers related",
+    "44": "Refurb received not adequate",
+    "45": "Refurb return process",
+    "46": "SD Card not compatible",
+    "47": "SD Card transfering files",
+    "48": "SD Card won't stay inserted into device",
+    "49": "SD card reformat pop-up issue",
+    "50": "Screen became blurry",
+    "51": "Screen changing colors",
+    "52": "Screen cracked",
+    "53": "Screen dimming intermittently",
+    "54": "Screen just flashes",
+    "55": "Screen looks faded and washed out",
+    "56": "Screen mirroring not working",
+    "57": "Screen not responsive",
+    "58": "Silk browser experience related",
+    "59": "Slow/Sluggish Performance",
+    "60": "Status sound / Volume fades out",
+    "61": "Subscriptions not downloading",
+    "62": "Trade-in Related",
+    "63": "Unable to connect to Wi-Fi",
+    "64": "Unable to connect to server (Internet-enabled Apps)",
+    "65": "Unable to create profile for other user",
+    "66": "Unable to download the apps I wanted",
+    "67": "Unable to remove Amazon apps",
+    "68": "Unable to set weather to my location",
+    "69": "Unable to use Fire TV App",
+    "70": "Unhappy with pre-installed Apps",
+    "71": "Unknown",
+    "72": "Voice over accessibility feature request",
+    "73": "Wi-Fi slow/buffering",
+    "74": "Wi-Fi using data in background",
+    "75": "Wi-fi Disconnecting and Reconnecting",
+    "76": "Word suggestions related",
+    "77": "device gets hot"
   },
   "initializer_range": 0.02,
   "intermediate_size": 3072,
   "label2id": {
-    "Ads": 0,
-    "Apps": 1,
-    "Battery": 2,
-    "Charging": 3,
-    "Delivery": 4,
-    "Display": 5,
-    "FOS": 6,
-    "HW": 7,
-    "Order": 8,
-    "Refurb": 9,
-    "SD": 10,
-    "Setup": 11,
-    "Unknown": 12,
-    "WiFi": 13
+    "\"Turn Display Off After X Mins\" Not working": 0,
+    "Ads interupts device use": 1,
+    "Alexa integration - Device pairing": 2,
+    "Alexa-related issue": 3,
+    "App crashing/glitching": 4,
+    "App not working as expected": 5,
+    "Arrived Defective": 6,
+    "Backup and Restore did not work": 7,
+    "Bluetooth constantly disconnects": 8,
+    "Buttons clicking itself": 9,
+    "Can't block app purchase": 10,
+    "Charging Cable won't fit": 11,
+    "Device already registered": 12,
+    "Device needs to be plugged to use": 13,
+    "Device not charging": 14,
+    "Device stuck on homescreen": 15,
+    "Devices shuts down constantly": 16,
+    "Does not support Hoopla App": 17,
+    "Feedback - Battery life not adequate": 18,
+    "Feedback - Power button": 19,
+    "Feedback - Sound quality": 20,
+    "Feedback - Wireless Charging": 21,
+    "Incompatible with prior-gen accessories": 22,
+    "Issue with charging port": 23,
+    "Item arrived late": 24,
+    "Item not in packaging": 25,
+    "Language missing": 26,
+    "Lines on screen": 27,
+    "Lockscreen ads not removed after purchase": 28,
+    "Missing hyperlink Kindle feature": 29,
+    "Missing navigation icons": 30,
+    "Missing power cable": 31,
+    "Moisture Detection Issue": 32,
+    "Need Detailed Owners Manual": 33,
+    "No Reason Given": 34,
+    "Not able to register": 35,
+    "Not able to use device without wifi": 36,
+    "Not compatible with BT device": 37,
+    "Not easy to remove lockscreen Ads": 38,
+    "On-screen Keyboard missing": 39,
+    "Order not meet expectations": 40,
+    "Parental controls do not work": 41,
+    "Privacy concerns": 42,
+    "Protective covers related": 43,
+    "Refurb received not adequate": 44,
+    "Refurb return process": 45,
+    "SD Card not compatible": 46,
+    "SD Card transfering files": 47,
+    "SD Card won't stay inserted into device": 48,
+    "SD card reformat pop-up issue": 49,
+    "Screen became blurry": 50,
+    "Screen changing colors": 51,
+    "Screen cracked": 52,
+    "Screen dimming intermittently": 53,
+    "Screen just flashes": 54,
+    "Screen looks faded and washed out": 55,
+    "Screen mirroring not working": 56,
+    "Screen not responsive": 57,
+    "Silk browser experience related": 58,
+    "Slow/Sluggish Performance": 59,
+    "Status sound / Volume fades out": 60,
+    "Subscriptions not downloading": 61,
+    "Trade-in Related": 62,
+    "Unable to connect to Wi-Fi": 63,
+    "Unable to connect to server (Internet-enabled Apps)": 64,
+    "Unable to create profile for other user": 65,
+    "Unable to download the apps I wanted": 66,
+    "Unable to remove Amazon apps": 67,
+    "Unable to set weather to my location": 68,
+    "Unable to use Fire TV App": 69,
+    "Unhappy with pre-installed Apps": 70,
+    "Unknown": 71,
+    "Voice over accessibility feature request": 72,
+    "Wi-Fi slow/buffering": 73,
+    "Wi-Fi using data in background": 74,
+    "Wi-fi Disconnecting and Reconnecting": 75,
+    "Word suggestions related": 76,
+    "device gets hot": 77
   },
   "layer_norm_eps": 1e-12,
   "max_position_embeddings": 512,

tf_model.h5

@@ -1,3 +1,3 @@
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-size 438260040
+oid sha256:8adfc2f5c565812fd577955d8565d50934858f408a38cbdb2a6d439a27d5f913
+size 438456904